Intel AP1210 Wireless Gateway User Manual user guide rg1210

Intel Corporation Wireless Gateway user guide rg1210

Revised Manual

ShareBroadbandwithall your PCs®IntelWireless Gateway IIUser’s Guideuser_guide_rg1210.book Page 1 Monday, April 22, 2002 2:20 PM
CopyrightThe Intel®Wireless Gateway II User’s Guide as well as the softwaredescribed in it, is furnished under license and may only be used or copied inaccordance with the terms of the license. The information in this document isfurnished for informational use only, is subject to change without notice, andshould not be construed as a commitment by Intel Corporation. Intel assumesno responsibility or liability for any errors or inaccuracies that may appear inthis document or any software that may be provided in association with thisdocument.Except as permitted by such license, no part of this document may bereproduced, stored in a retrieval system, or transmitted in any form or by anymeans without the express written consent of Intel Corporation.Information in this document is provided in connection with Intel products. Nolicense, express or implied, by estoppel or otherwise, to any intellectualproperty rights is granted by this document. Except as provided in Intel'sTerms and Conditions of Sale for such products, Intel assumes no liabilitywhatsoever, and Intel disclaims any express or implied warranty, relating tosale and/or use of Intel products including liability or warranties relating tofitness for a particular purpose, merchantability, or infringement of any patent,copyright or other intellectual property right. Intel products are not intended foruse in medical, life saving, or life sustaining applications.Intel may make changes to specifications and product descriptions at anytime, without notice.Intel, the Intel logo, and AnyPoint are trademarks or registered trademarks ofIntel Corporation or its subsidiaries in the United States and other countries.*Other names and brands may be claimed as the property of others.Copyright © 2002, Intel Corporation. All rights reserved.Intel Corporation, 5200 NE Elam Young Parkway, Hillsboro, OR 97214-6497Rev. 0.03, April 22, 2002user_guide_rg1210.book Page 2 Monday, April 22, 2002 2:20 PM
iiiContentsChapter 1 – Overview 1Decide how to set up the Intel®WirelessGatewayII........2FeaturesoftheIntelWirelessGatewayII.................3Verify system and service requirements ..................4Alookatthegatewayhardware........................5Configurationsoftwareandsettings.....................9Accessingtheconfigurationsoftware....................9Wheretofindmoreinformation........................12Chapter 2 – Setting Up the Gateway on a Network 13Planning your network ..............................14Connecting the gateway to an Ethernet hub or switch . .....14Configuringthegatewayasanaccesspoint .............16Installing wireless adapters on other PCs................20Using Windows* XP Client Configuration Manager . . . .....21Configuring the adapter .............................22Chapter 3 – Changing the Gateway Settings 23Opening the gateway configuration software .............24Viewing your connection status .......................25Viewingmorestatusdetails ..........................25Printingyourgatewaysettings ........................25Changing your wireless settings .......................26Changing or disabling your encryption settings ...........28Changing your device settings ........................32Savingsettingsandrestartingyourgateway .............37Chapter 4 – Using the Advanced Feature Set 39Accessingadvancedfeatures.........................40Changing your gateway password .....................40Changing your advanced wireless settings...............41Settingyourtransferrate ............................42Setting your operating channel ........................42user_guide_rg1210.book Page iii Monday, April 22, 2002 2:20 PM
ivContentsUsingsystemtools.................................42Establishingroutingprotocols.........................43Refining DHCP server addressing .....................45Assigningvirtualserversettings.......................46Usingaccesscontrolfeatures.........................50Changing your gateway IP address ....................51IP addressing in network adapters .....................52UniversalPlugandPlay.............................53Chapter 5 – Troubleshooting 55Problemsandsolutions..............................56Ifallelsefails .....................................69Reading the gateway indicator lights ...................70Reading settings and device status ....................70Using firmware troubleshooting tips ....................71Using the system tools on your gateway ................71Chapter 6 – Glossary 75Glossary.........................................76Chapter 7 – Specifications 82Technicalspecifications .............................83Chapter 8 – Regulatory Compliance Statements 85Safetycompliancestatement.........................86Emissionscompliancestatements.....................86RFexposurecompliancestatements...................87Canadian compliance statements......................87European Union compliance statements ................87Product Ecology Statements..........................89Chapter 9 – Index 91user_guide_rg1210.book Page iv Monday, April 22, 2002 2:20 PM
1Chapter 1OverviewThis chapter provides a basic overview of the features ofthe Intel®Wireless Gateway II, lists its system andservice requirements, and explains where to find moreinformation, if needed.What’s in this chapter:■Decide how to set up the Intel®Wireless Gateway II■Features of the Intel Wireless Gateway II■A look at the gateway hardware■Configuration software and settings■Where to find more informationuser_guide_rg1210.book Page 1 Monday, April 22, 2002 2:20 PM
Chapter 1 – Overview2Decide how to set up the Intel®Wireless Gateway IIThere are several ways to set up your Intel®WirelessGateway II. The methods depend on whether you wantto:• Set up a new network• Add the gateway to an existing networkOverview of anew networkThe gateway lets you share an Internet connectionamong all PCs. You can connect up to sixteen wirelessPCs and up to 4 Ethernet devices to share the Internetconnection. Each PC must have either:• An 802.11b (Wi-Fi*) adapteror• An Ethernet adapterThe following diagram shows how such a network mightlook.You can also create an entirely wireless network ofdesktop and laptop PCs. It is not a requirement to havean Ethernet-connected PC attached to the gateway. Inthe previous diagram, eliminate the wired PC. Thegateway manages communication between all PCs andthe Internet, as well as resource sharing (drives andprinters) between PCs. This is an excellent way to createPowerLink1234ActivityWirelessSystemInternetWireless Gateway IIEthernetInternetuser_guide_rg1210.book Page 2 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview3a standalone wireless network in your home or smalloffice.The instructions for setting up a new network are coveredin the Installation Guide.Overview of anexistingnetworkIf your home or small business network already providesInternet access and you just want to add wirelesscapability to your existing Ethernet network (LAN), youcan configure the gateway as an access point. In thisconfiguration, the gateway connects wireless PCs to thewired network. The Internet is accessed through thewired network (if applicable).The following diagram shows how such a network mightlook.In the above scenario, the gateway is connected to a hubor switch through one of the Ethernet ports on the back ofthe gateway. The Internet port is not used.More than four PCs with Ethernet adapters require a hubor switch and the appropriate cables, for up to 16 wiredPCs.See Setting Up the Gateway on a Network on page 13 tobegin setting up the gateway on an existing network.Features of the Intel Wireless Gateway IIUsing the gateway, you can share Internet accessseamlessly among all the computers on your networkwhether you are using Ethernet or 802.11b WirelessPowerLink1234ActivityWirelessSystemInternetWireless Gateway IIEthernetExisting Ethernet networkwith Internet accessuser_guide_rg1210.book Page 3 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview4(Wi-Fi*) adapters or a combination of any of thesetechnologies.The Intel Wireless Gateway II has many benefits:•Internet sharing. Up to 16 wireless plus 4 wiredconnections. More than 4 wired connections requiresa network hub or switch which supports up to 32connections. (16 wired and 16 wireless connections)•Firewall and data security. Includes NAT firewalland 64-bit or 128-bit WEP data encryption.•Fast. Up to 11 Mbps 802.11b wireless (Wi-Fi*) or 10/100 Mbps Ethernet communication speed.•Extensibility. Can easily extend a wired networkwith wireless devices to create a seamless network.•Range. The wireless communication range is up to300 feet, depending on environmental conditions.•Easy-to-use. You can set up the gateway easily withthe configuration software.See Glossary on page 76 for definitions of terms you arenot familiar with.Verify system and service requirementsThe computer you use to configure the gateway mustmeet certain requirements.Systemrequirements•Microsoft Windows* 98, Me, 2000 (Professionalversion), or XP (Professional or Home version)•CD-ROM drive•800 x 600 resolution monitor (SVGA) or higher•10/100 Ethernet adapter•Web browser (Microsoft Internet Explorer* 5.0 orlater, Netscape Navigator* 4.78 or later, orequivalent)user_guide_rg1210.book Page 4 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview5Non-Windows clients can access the Internet through theIntel Wireless Gateway II, but not configure the gateway.These PCs must meet the following systemrequirements:•Macintosh* OS 9.2 or later, with Internet Explorer 5.xor higher•Linux* system, with Netscape 4.75 or higherAll PCs and laptops connected to the gateway musthave:•For a wireless connection: a Wi-Fi* approved IEEE802.11b-compatible adapter (we recommend theAnyPoint®Wireless II or Intel PRO/Wireless LANnetwork adapters).•For a wired network: IEEE 802.3 10/100 Ethernetnetwork adapter, or a hub or switch.ServicerequirementsTo use the Intel Wireless Gateway II to manage yourbroadband Internet access, you need:•An Internet access account from your local telephonecompany or an Internet Service Provider (ISP).•A broadband modem (cable or DSL) with an Ethernetconnection.A look at the gateway hardwareFront panel The front panel of the Intel Wireless Gateway II has aseries of nine lights that provide information about theuser_guide_rg1210.book Page 5 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview6gateway's operational status. The lights are describedbelow, from left to right.Wireless Gateway IIEthernetWirelessLink ActivityInternetSystemPower 1234LED DescriptionPower On –The power cable is connected; the gateway has power.Off –Check that the power cable connectors are securely inplace and plugged into a power source.System On –This means the gateway is operating.Off –If this LED is not on, push the Reset buttonontheback.Blinking –The Status light blinks whenever any of these resetsituations occur:•YoupushtheReset button on the gateway’s back panel.(Refer to Reset in the next table.)•You click Reset on the System Tools screen in thegateway configuration software.Internet On –If you have a broadband modem attached to thegateway’s Internet port, the light blinks periodically. It blinks ata rate that corresponds to the amount of Internet traffic (slowwith little traffic and increasingly faster as Internet trafficincreases).Off –No Internet connection detected.Wireless Link Off –There are no wireless devices communicating with thegateway.Green solid –At least one wireless device is connected to thegateway.user_guide_rg1210.book Page 6 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview7Wireless Activity Green blinking –Traffic is detected between at least onewireless device and the gateway.The Wireless Activity light blinks continually because thegateway is always checking whether other wireless devicesare trying to connect to it. The more activity that occursbetween wireless PCs and the gateway, the faster thisindicator blinks.Ethernet 1-4 Off –No PC is connected to the Ethernet port.Green solid –A valid link has been established at 10 Mbps.Green blinking –Traffic is being passed at 10 Mbps.Amber solid –A valid link has been established at 100 Mbps.Amber blinking –Traffic is being passed at 100 Mbps.LED Descriptionuser_guide_rg1210.book Page 7 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview8Back panelconnectorsThe gateway's back panel includes the cable connectorsand Reset button.ResetInternet Ethernet Power41235V/2ALockConnector DescriptionReset Use an object, such as an open paper clip, to press the resetswitch. You can use the reset switch to either:•Reset the gateway without losing its current setup values.Press, then immediately release the reset switch.•Reset the gateway to its factory-default values. Press andhold the reset switch for at least 5 seconds beforereleasing it.When the reset operation is complete, the Status light on thefront panel blinks and then stops. See Resetting the gatewayon page 73.Lock Hardware locking feature. Accepts Kensington-type lockingdevices for anti-theft purposes.Internet Accepts an RJ-45 Ethernet-style connector for attaching thegateway to your broadband modem.Ethernet Accepts RJ-45 Ethernet-style connectors for connecting up tofour PCs to the gateway’s 4-port switch.Power Accepts the cylinder end of the supplied power cable. Plug theother end of the power cable into a standard electrical outlet.(We recommend using a surge protector.) See the Power lighton the front panel in the previous table.Important: Use the power supply included with the IntelWireless Gateway II.user_guide_rg1210.book Page 8 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview9Configuration software and settingsThe gateway has internal settings that control thewireless local area network (WLAN). The gateway alsohas settings to control the broadband modem, called ISPsettings. It is important to correctly enter these settings.Accessing the configuration softwareTo enter WLAN or ISP settings for the gateway, use thegateway configuration software. This software is in read-only memory (ROM) inside the gateway.Step-by-step 1 Click Start >Programs >Intel AnyPoint > IntelWireless Gateway II 1210 >Network Setup Utility.2When prompted to change the gateway settings, clickYes.or•Open a browser (either Microsoft Internet Explorer*or Netscape Navigator*) and type the gateway’sIPaddress, 192.168.0.10 (unless you changed thedefault gateway IP address).If you have not filled out the Install InformationWorksheet, do so now. The worksheet helps you gatherand record wireless and ISP settings that you need toconfigure the gateway.Following are brief descriptions of both types of settingsand how they are used.WirelesssettingsWireless settings determine which wireless devices cancommunicate with the gateway. The wireless settings onthe PC's adapter must match the gateway's wirelesssettings before the two devices can communicate.user_guide_rg1210.book Page 9 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview10The settings you must use are the following:• Network Name (SSID)•EncryptionKeyYou rarely need to change these settings. You can usethe default values.•Transfer rate: Automatic•Channel: 11•Header Length: Long (preamble)Network Name(SSID)The Network Name (also called SSID) determines whichdevices can communicate on your wireless network. Tobe on the same network, all devices must have the sameNetwork Name. When a PC tries to join a wirelessnetwork, it sends its Network Name to the Intel WirelessGateway. If the Network Names on both devices match,the PC is permitted to join. The Network Name is alsocalled network ID code, SSID (service set identifier), orESSID (extended service set identifier).The gateway has a default Network Name of“Intel Gateway.”The network name is case sensitive. Forsecurity purposes, we highly recommend you change thedefault name. If you have an existing wireless device, youcan give the gateway the same Network Name as yourexisting wireless devices, or you can create a newNetwork Name and use it on all of your wireless devices.See Changing Network Name (SSID) on page 26.Encryption Encryption provides additional data security byconverting all of the information that is transmitted over awireless network into a form that can be read only bydevices that have the same encryption key. Beforesending information, the device encodes the informationusing the key. The receiving device uses the same key todecode the information. To be on the same network, alldevices must have the same encryption key.user_guide_rg1210.book Page 10 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview11There are two ways to set encryption:•Generate a key from text. Enter the same text keyyou used on your existing wireless devices, or createa new one and use it on all of your wireless devices.The text you use can be any character but it must beexactly 5 characters or 13 characters long. Fivecharacters provides 40(64)-bit encryption, while the13 character string provides 104(128)-bit encryption.The software automatically generates a hexadecimalencryption key from the text you enter. To see thekey that was generated, go to the Status screen andclick Details. See Generate an encryption key fromtext on page 28.•Enter a key manually. If the network you areconnecting the gateway to was configured bymanually entering a hexadecimal key (also called aWEP key), you must use this option. See Manuallyenter encryption keys on page 29.Using data encryption may slightly affect wirelessperformance. You can choose an encryption securitylevel of either 40(64)-bit or 104(128)-bit.ISP settings If you have already installed a modem, you should befamiliar with these settings. ISP settings control yourInternet connection between the gateway and yourmodem. If your modem requires any settings to be made,your ISP has provided them. For more information aboutthe ISP settings, refer to the online Help or the InstallInformation Worksheet.user_guide_rg1210.book Page 11 Monday, April 22, 2002 2:20 PM
Chapter 1 –Overview12Where to find more informationFor more information, go to the following sources forhelp.•See Troubleshooting on page 55.•Use the troubleshooting online Help, available on thegateway’s status screen.user_guide_rg1210.book Page 12 Monday, April 22, 2002 2:20 PM
13Chapter 2Setting Up the Gateway on a NetworkDo not attempt to connect multiple computers to form anetwork until you have configured the gateway to workwith a single computer, as described in the InstallationGuide.In this chapter, you’ll find information on the following:■Planning your network■Connecting the gateway to an Ethernet hub or switch■Configuring the gateway as an access point■Installing wireless adapters on other PCs■Using Windows* XP Client Configuration Manager■Configuring the adapterA word aboutnetworksThis manual assumes that you are familiar with commonnetwork terms and concepts and that you understandhow a basic network is set up. This manual is not meantto be a comprehensive explanation of networking.Note This chapter explains how to set up your IntelWireless Gateway II as a wireless access point on anexisting network.To set up the gateway for a new network, see theprinted Installation Guide, or look for the InstallationGuide PDF file on the CD. Double-click My Computer> CD-ROM drive > DOCS > English > Gateway >1210 > install_guide_gw1210.pdf.user_guide_rg1210.book Page 13 Monday, April 22, 2002 2:20 PM
Chapter 2 –Setting Up the Gateway on a Network14Planning your networkTake some time to plan your network before you begininstallation. If you are setting up a new network withseveral network devices, it’s important that you start withthe correct device.1Start with the Intel Wireless Gateway II•To set up the gateway with a new network, seethe Installation Guide.•To set up the gateway with an existing Ethernetnetwork, see Connecting the gateway to anEthernet hub or switch.2Then install wireless network devices such as IntelAnyPoint®Wireless II Network adapters, Intel PRO/Wireless adapters or third-party 802.11b (Wi-Fi*)wireless adapters in each PC you want included onthe network.Instructions are provided with those devices.Connecting the gateway to an Ethernet hub or switchThis configuration of the gateway assumes that youaccess the Internet through your wired network (not thegateway).Instructions for connecting your broadband modemdirectly to the gateway for Internet access are in theInstallation Guide.PowerLink1234ActivityWirelessSystemInternetWireless Gateway IIEthernetExisting Ethernet networkwith Internet accessuser_guide_rg1210.book Page 14 Monday, April 22, 2002 2:20 PM
Chapter 2 –SettingUptheGatewayonaNetwork15Step-by-step These instructions assume you have an existing networkand it is functioning properly.1Connect one end of the Ethernet cable (included withthe gateway) to any one of the four Ethernet ports onthe gateway.2Connect the other end to the Ethernet cable to anavailable port on your hub or switch.3Connect the power cable to the power supply.4Connect the power cable to an electrical wall outlet.5Connect the power supply cable to the Power port onthe gateway.Note The other three Ethernet ports on thegateway can be used for additional networkdevices.ResetInternetEtnernetPowerInternet portTo Ethernet portStandard Ethernet cableHub or switchConfiguration PCuser_guide_rg1210.book Page 15 Monday, April 22, 2002 2:20 PM
Chapter 2 –Setting Up the Gateway on a Network16Configuring the gateway as an access pointConfigure the gateway as an access point if you areadding wireless connectivity to an existing wired(Ethernet) network.In this step, you will use the installation CD to configureyour PC-to-gateway connection.To manually open the gateway configuration software,open your browser and type 192.168.0.10 in the addressfield. The configuration screens are located inside thegateway, not on the Internet.1Insert the CD and wait for the window to appear.If the window does not appear, double-click theprogram icon for Autorun.exe on the CD.Note If you are connecting the gateway directly to themodem that accesses the Internet, follow theconnection instructions in the Installation Guide anduse Gateway Mode.user_guide_rg1210.book Page 16 Monday, April 22, 2002 2:20 PM
Chapter 2 –SettingUptheGatewayonaNetwork172Click Network Setup.The following appears.3Click Set Up Network.4You must agree with the conditions of the licenseagreement and click I Accept to continue.The Network Setup screen appears.5Click OK to continue.The Network Setup utility begins looking for thegateway.If you receive a message stating the AnyPointNetwork Setup Utility was unable to detect thegateway, shut down then turn on your PC and startover with step 1. If that does not work, seeTroubleshooting in the Installation Guide.6When you see the following Network Setup screen,click Yes.user_guide_rg1210.book Page 17 Monday, April 22, 2002 2:20 PM
Chapter 2 –Setting Up the Gateway on a Network187When prompted, type admin as the user name andpassword.The user name and password are case sensitive.8When prompted, select the country in which you aresetting up, and then click OK.9Click Setup Wizard.The following appears.typeadmininbothfields(case sensitive)user_guide_rg1210.book Page 18 Monday, April 22, 2002 2:20 PM
Chapter 2 –SettingUptheGatewayonaNetwork1910 On the Wireless Settings screen, create a NetworkName (SSID) to be used by all of your wirelessdevices, and then click Save/Next.For security purposes, we strongly recommend youchange the Network Name from the default name.Use any letters or numbers up to 32 characters (casesensitive).11 On the Encryption Settings screen, type encryptionsettings to be used by all of your wireless devices(recommended for security purposes), and clickSave/Next.12 On the Device Settings screen, click Access PointMode.user_guide_rg1210.book Page 19 Monday, April 22, 2002 2:20 PM
Chapter 2 –Setting Up the Gateway on a Network2013 Choose how you want the gateway to get its IPaddress:•If your wired network has a DHCP server, clickAutomatically get IP settings from a DHCPserver on the network.•If your wired network has IP addresses assignedto each device (no DHCP server), click Manuallyenter the access point’s IP settings. Thenenter a static IP address and subnet mask.If you enter a static IP address (from your InternetService Provider), change the default IP address of thegateway (192.168.0.10). Be sure to write down the newaddress. Use the new address when you access theconfiguration software using your browser. If you use theinstallation CD-ROM, it automatically detect the new IPaddress.In Access Point mode, the gateway’s DHCP server isturned off. There can be only one active DHCP server inyour network. You do not enter ISP settings, and thegateway’s Network Address Translation (NAT) protocol isdisabled. You can enable the gateway to be your DHCPserver by going to the Advanced Settings, DHCP ServerSettings and clicking Enable DHCP Server Functions.Installing wireless adapters on other PCsInstall other adapters in PCs as described in the user’sguides that come with those adapters. Configure thewireless settings on all wireless PCs on the network tomatch the gateway’s wireless settings.user_guide_rg1210.book Page 20 Monday, April 22, 2002 2:20 PM
Chapter 2 –SettingUptheGatewayonaNetwork21Step-by-step 1 Refer to your Install Information Worksheet for thewireless settings you applied to the gateway.2Configure the wireless adapter this way:•Network Name (network ID code or SSID) =same as you applied to the gateway•Encryption = same encryption settings asgateway•Mode = Infrastructure3Verify that you can access the gateway from this PCby inserting the gateway installation CD and clickingthe Configure the Gateway button.If you need help doing this, refer to the adapter’sdocumentation.Using Windows* XP Client Configuration ManagerUse the following steps to connect an 802.11b adapterthat uses the Windows XP Client Configuration Managerto the Intel Wireless Gateway II.If you are using Intel AnyPoint Wireless II networkadapters, and the AnyPoint Connectivity Suite software,you must use version 2.30.01 or higher of the AnyPointConnectivity Suite software to be fully compatible with theWindows XP Network Key.If you are using a third-party adapter, follow theinstructions below. Use these instructions from thestatus page on the gateway. See Viewing yourconnection status on page 16 to help you find the Statuspage.GatewaysettingsGather the following gateway settings from the InstallInformation Worksheet:•Encryption level•Encryption passworduser_guide_rg1210.book Page 21 Monday, April 22, 2002 2:20 PM
Chapter 2 –Setting Up the Gateway on a Network22•Key number•Value of the keyConfiguring the adapterStep-by-step 1 On your Windows XP PC, right-click the wirelessadapter icon in the system tray.2Choose View available wireless networks.3When the Connect to Wireless Network screenappears, select the access point in the AvailableNetworks List that displays your Intel WirelessGateway. Do not enter a network key at this time.4Click Advanced.YouseeadialogboxshowinganAvailableNetworks list and a Preferred Networks list.5From the Available Networks List, select the Gatewayand then click the Configure button.AWireless Network Properties screen appears.6Check Data encryption (WEP enabled). Also, clearthe check box The key is provided for meautomatically.7Using the setting from your Install InformationWorksheet, enter the value for the key.Make sure the key format is in hexadecimalcharacters (0-9 and A-F) and the key length is 10digits (for 40-bit) or 26 digits (for 104-bit).See Manually enter encryption keys on page 29 forexamples.8Click OK.Clicking OK from the Wireless Network Propertiesscreen takes you back to the Wireless NetworkConnection Properties, where you can click OK againto exit and save changes.user_guide_rg1210.book Page 22 Monday, April 22, 2002 2:20 PM
23Chapter 3Changing the Gateway SettingsWhen you installed your Intel Wireless Gateway II usingthe Installation Guide or Chapter 2 –Setting Up theGateway on a Network, you were instructed to enter anaddress in your Web browser, which launched your Web-based Wireless Gateway Configuration Software.Youused the wizard to enter initial wireless and devicesettings for your gateway.This chapter explains the following:■Opening the gateway configuration software■Viewing your connection status■Changing your wireless settings■Changing Network Name (SSID)■Changing or disabling your encryption settings■Changing your device settings■Saving settings and restarting your gatewayuser_guide_rg1210.book Page 23 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings24Opening the gateway configuration softwareThe configuration software for the gateway resides insidethe gateway, not on the Internet.Step-by-step 1 Type the following Internet address into your Webbrowser: http://192.168.0.10.orGo to Start > Programs > Intel AnyPoint > IntelWireless Gateway 1210 > Network Setup, and thenclick Yes when asked if you want to change thegateway settings.The following appears.2Enter your user name and password and then clickOK.The following appears.user_guide_rg1210.book Page 24 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings25Viewing your connection statusStatus provides information about the deviceconnections (connected, not connected, connectionactive) for your broadband modem, your LAN, and yourwireless adapters.Step-by-step •On the left column of the Wireless Gateway screen,click Status.The following appears.Viewing more status detailsTo see your current settings (wireless and devicesettings), click Details on the Status screen. Thefollowing information appears:•Wireless•Local Area Network (LAN)•Internet Service Provider (ISP)Printing your gateway settingsClick Print from the Status Details screen to print all yoursettings. Save the printed copy, especially if you intend tochange values later.user_guide_rg1210.book Page 25 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settingst26Changing your wireless settingsThis section describes how to enter wireless settings inthe gateway that match the settings in your wirelessnetwork. If you do not have wireless adapters for yourPCs, you do not need to set the Network Name (SSID) orthe Network encryption settings.ChangingNetwork Name(SSID)All wireless networks have an assigned Network Name(SSID) to the wireless network (SSID is sometimes calledESSID or many other possible naming conventions). Asthe network administrator for your network, you cancreate (or change) this name. When a computer tries tojoin a wireless network, its network adapter sends theSSID to the Intel Wireless Gateway. If the SSID of thewireless adapters and the Intel Wireless Gateway are thesame, and the encryption settings match (if any), thecomputer is permitted to join.Important! Be sure to enter the same Network Name(SSID) and network encryption key on each adapter onyour wireless network. If you are a Windows XP user,see Using Windows* XP Client Configuration Manageron page 18 for details.user_guide_rg1210.book Page 26 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings27Step-by-step 1 Open the Wireless Gateway screen, and then clickSetup Wizard.2From the Setup Wizard,clickNetwork Name.The Network Name (SSID) box appears.If you have already installed your gateway, thedefault name appears in the box (Intel Gateway).3Enter a new Network Name.Use any letters or numbers up to 32 characters (casesensitive).4Click Save/Next to apply the change to the gateway.Click Save/Next until you see the Save & Restartbutton to activate and restart your gateway.user_guide_rg1210.book Page 27 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings28Changing or disabling your encryption settingsIn a Wireless Local Area Network (WLAN), useencryption to implement security and protect yourinformation. Because wireless clients and access pointssend and receive information using radio waves, it ismuch easier for an unauthorized person to intercept theinformation unless you protect the information throughencryption. Network Encryption does not provideabsolute protection for your data, but it does make itmore difficult for someone else to intercept that data. Forconceptual information on encryption, see Encryption onpage 10.The longer the encryption key is, the stronger theencryption. The gateway uses either a 40(64)-bit key or a104(128)-bit key. The 104(128)-bit key has several trilliontimes as many possible combinations as a 40(64)-bit key.For added security, periodically change the value of yourkeys.Generate anencryption keyfrom textIf you have all AnyPoint®adapters, or are using WindowsXP to configure your adapters, you can create anencryption key from a 5 or 13 character string. Fivecharacters provides 40(64)-bit encryption, while the 13character string provides 104(128)-bit encryption. Thestring you enter must be exactly 5 or 13 characters.Step-by-step 1 Open the Wireless Gateway screen, and then clickSetup Wizard.2From the Setup Wizard,clickNetwork EncryptionSettings.The Network Encryption Settings screen appears.Read the security warnings.Important! The gateway and each adapter in thenetwork must have the same settings for encryption.user_guide_rg1210.book Page 28 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings293Select Generate a key from text.The following appears.4Type 5 letters, numbers, or special characters (casesensitive) in the box.5Click Save/Next to apply the change to the gateway.Click Save/Next until you see the Save & Restartbutton to activate and restart your gateway.Manually enterencryptionkeysIf you have equipment other than AnyPoint networkhardware, you can manually enter a key, either as aseries of hexadecimal digits (characters 0 through 9 andA through E) or as ASCII characters (any character),case-sensitive. Encryption keys can be established foreither 40(64)-bit or 104(128)-bit encryption. Longer keysprovide greater security.A 40(64)-bit key can consist of 10 hexadecimal digits or 5case-sensitive ASCII characters:•Example Hex Key: 1AC78 24DE5•Example ASCII Key: Inteluser_guide_rg1210.book Page 29 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings30A 104(128)-bit key can consist of 26 hexadecimal digitsor 13 case-sensitive ASCII characters:•Example Hex Key: 10111 2EF14 1510 24536543 9991•Example ASCII Key: IntelWirelessStep-by-step To manually enter a 40(64)-bit ASCII encryption key:1Open the Wireless Gateway screen, and then clickSetup Wizard.2From the Setup Wizard,clickNetwork EncryptionSettings.The Network Encryption Settings screen appears.3Click Enter a key manually.Although you can use only one encryption key at atime, having four sets of keys allows you to quicklychange your encryption if necessary.4Select 40(64)-bit encryption level.5Select ASCII Characters as the Key Format.6Enter any combination of 5 case-sensitive charactersin the box.7Click Save/Next to apply the change to the gateway.In the wizard, click Save/Next until you see the Save& Restart button to activate and restart yourgateway.DisableencryptionIf you are not worried about security and want to slightlyimprove data transmission, you can disable encryption.Important! Be sure to also disable encryption foreach adapter in your wireless network. Refer to thedocumentation for your wireless adapter. If you are aWindows XP user, see Using Windows* XP ClientConfiguration Manager on page 18 for details.user_guide_rg1210.book Page 30 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings31Step-by-step 1 Open the Wireless Gateway screen, and then clickSetup Wizard.2From the Setup Wizard,clickNetwork EncryptionSettings.3Click Disable Network Encryption.4Click Save/Next to apply the change to the gateway.In the wizard, click Save/Next until you see the Save &Restart button to activate and restart your gateway.user_guide_rg1210.book Page 31 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings32Changing your device settingsChange device settings to specify one of two gatewayoperating modes.•Wireless Gateway Mode –Set the gateway to thismode if you are connecting the gateway directly to abroadband modem. See Changing Wireless GatewayMode settings on page 33.•Access Point Mode –Set the gateway to this modeif you are connecting the gateway to an existingnetwork. See Changing the access point setting onpage 35.Step-by-step 1 From the main Wireless Gateway screen, clickSetup Wizard.2In the left column under the Setup Wizard, clickDevice Settings.The following appears.user_guide_rg1210.book Page 32 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings333Select the mode you want to use.4Click Save/Next to apply the change to the gateway.In the wizard, you need to click Save/Next until yousee the Save & Restart button to activate and restartyour gateway.ChangingWirelessGateway ModesettingsIf your Internet Service Provider has assigned settings toaccess the Internet, the following sections help you findthe information you need to connect your gateway.Step-by-step 1 From the Wireless Gateway Mode screen, clickCable/DSL Settings.The following appears.2See Changing IP settings on page 34, or seeChanging cable or DSL settings on page 34 forspecific information on changing any setting on thescreen.Note You will lose your connection if you are notalready connected to a DHCP server.user_guide_rg1210.book Page 33 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings34You can also obtain this information from your modemdocumentation or instructions in the Install InformationWorksheet that came with your gateway.Changing IPsettingsIn the IP Settings portion of the Cable/DSL screen, youcan change the following settings:•IP address assigned by your ISP –A uniquenumeric address that identifies each computer on alocal network as well as on the Internet.•IP Subnet Mask –Resembles an IP address andhelps route Internet traffic to a particular localnetwork or “subnet.”•ISP Gateway Address –The IP address of yourInternet service provider's device that routes datatraffic to the Internet.•Domain Name Server (DNS) IP Address –The IPaddress of your Internet service provider's computerwith a DNS Server. A DNS Server translates ahuman-readable address such as www.intel.com intoa numeric IP address such as 192.168.0.10.Changingcable or DSLsettingsIn the Additional Cable/DSL Settings portion of theCable/DSL screen, you can change the followingsettings:•Username (PPPoE) –A user name that applies onlyif you have a DSL modem that uses the point-to-pointover Ethernet (PPPoE or PPP) protocol. Type theuser name your ISP provided you.•Password (PPPoE) –A password that applies only ifyou have a DSL modem that uses the point-to-pointover Ethernet (PPPoE or PPP) protocol. Type theNote Change these settings using the instructionssupplied by your broadband provider.user_guide_rg1210.book Page 34 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings35password your ISP provided you, then retype it toverify.•Host Name –Applies only if you have a cablemodem. If your ISP requires you to enter a hostname, enter it exactly as it was given to you•Domain Name –Applies only if you have a cablemodem. If your ISP requires you to enter a domainname, enter it exactly as it was given to you.•WAN Ethernet MAC Address –The WAN EthernetMedia Access Control (MAC) address uniquelyidentifies every device in the network. If your ISPrequires you to enter a MAC address, enter it exactlyas it was given to you.Changing theaccess pointsettingIf you are not using the Intel Wireless Gateway to accessthe Internet, but you want to extend your wired networkwith wireless capability, choose the Access Point Mode.This mode allows you to bridge your wireless PCs to yourEthernet.Step-by-step 1 From the main Wireless Gateway screen, clickSetup Wizard.2In the left column under the Setup Wizard,clickDevice Settings.Note Do not change these settings unless you areinstructed to do so by your broadband provider.user_guide_rg1210.book Page 35 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings363Click Access Point Mode.The following appears.4Obtain your IP settings:•Automatically: Click Automatically get IPsettings from a DHCP server on the network•Manually: Click Manually enter the accesspoint’s IP settingsIf you are not connected to a DHCP server when youchange to Access Point Mode, you can lose yourconnection. If you do not have a DHCP server, youmay need to specify an IP address. See RefiningDHCP server addressing on page 45.The IP Address is a unique numeric address thatidentifies each computer on a local network as wellas the Internet. The IP Subnet Mask resembles anIP address and helps route Internet traffic to aparticular local network or “subnet.”You can getthese values from your Install Information Worksheet.5Click Save/Next to apply the change to the gateway.In the wizard, you need to click Save/Next until yousee the Save & Restart button to activate and restartyour gateway.user_guide_rg1210.book Page 36 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings37Saving settings and restarting your gatewayIt’s a good idea to print your new settings and keep themhandy for reference. For details, see Printing yourgateway settings on page 25.Each time you click Save/Next after making a change inany of the Setup Wizard screens, the change is instantlyapplied to the gateway firmware in Read Only Memory(ROM). But when you click Save & Restart, your gatewaymode (Gateway Mode or Access Point Mode) hardwareis restarted and all changed values in ROM aretransmitted to the network. Only then is your gatewayfully operational.Step-by-step 1 From your main Wireless Gateway screen, clickSetup Wizard.2In the left column under the Setup Wizard, click Save& Restart.The following appears.3Click Apply.You’ll see a message telling you that your system isresetting. After the gateway sends the values to thenetwork, you see the main Wireless Settings screen,and your new settings are applied.user_guide_rg1210.book Page 37 Monday, April 22, 2002 2:20 PM
Chapter 3 –Changing the Gateway Settings38user_guide_rg1210.book Page 38 Monday, April 22, 2002 2:20 PM
39Chapter 4Using the Advanced Feature SetThis chapter describes the advanced feature set of theIntel Wireless Gateway II. It provides instructions forchanging the following advanced settings:■Changing your gateway password■Changing your advanced wireless settings■Using system tools■Establishing routing protocols■Refining DHCP server addressing■Assigning virtual server settings■Using access control features■Changing your gateway IP address■Universal Plug and PlayNot all users should use the advanced features. It isadvisable to use some features only if you have systemadministrator experience.user_guide_rg1210.book Page 39 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set40Accessing advanced featuresStep-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.The first advanced feature, Change the Gatewaypassword, appears.2From the left navigation column, select the advancedsetting you want to change.Unlike the Setup Wizard, as soon as you click Applyin the Advanced Settings screens, the changed valueis immediately saved and stored in the gateway. Youdo not need to click Save and Restart.Changing your gateway passwordTo prevent network users from gaining access andchanging settings, the gateway is password protected.Step-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.2From the Advanced Settings screen, click ChangePassword.The following appears.3Type your new password, then retype it to verify.user_guide_rg1210.book Page 40 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set414Click Apply.The password is immediately saved and stored in theconfiguration software. Write down your passwordand store it in a safe place.Changing your advanced wireless settingsUse the Advanced Settings screen to quickly changeyour wireless settings. The settings include:•Network Name (SSID)•Transfer Rate•Header Length (Preamble)•ChannelYou can change any or all values, then click Apply tosave the new settings.Step-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.The following appears.Note Do not change default values unless you areexperiencing problems.user_guide_rg1210.book Page 41 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set422Type the Network Name (SSID).3Make sure all the wireless adapters for your PCshave the same SSID.4Use the menus to select the correct Transfer Rate,Header Length (preamble) and operating Channel.5Click Apply.The values are saved and stored in the configurationsoftware.Setting your transfer rateIgnore this setting unless all your devices have an option to set a short header length.•Select auto to automatically select the best transferrate (recommended).Setting your operating channelWhen selecting your channel:•Ensure each wireless adapter in the network canoperate on the same channel.•Only switch channels when interference is preventinga good connection. You might first try channels 1, 6,and 11 (since these channels do not overlap).Using system toolsThe System Tools screen provides tools fortroubleshooting. See Using the system tools on yourgateway on page 71.•Upgrade your configuration software –You canperiodically check the Web to see if there are anynew upgrades to the configuration software. Onceuser_guide_rg1210.book Page 42 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set43you’ve downloaded the file to your computer, clickBrowse to find and install the upgrade.•Reset your gateway –When you click Reset,yourestart your gateway using the current settings.•Load default settings –When you click default,your gateway restores the factory settings andreturns you to the initial Wireless Gateway screen.Establishing routing protocolsChanging your routing protocols is only applicable whenyou are connecting your gateway to an existing networkthat already uses routing protocols. It may be necessaryto route protocols if you have more than one gateway inyour system. Your gateway allows two types of routingprotocols: Dynamic and Static. With Dynamic routing,your gateway uses an internal algorithm to automaticallyadjust the best routing protocol to other gateways (if thereare any) in your network. With Static routing, you can setan explicit route when you set the destination IP address,subnet mask, and gateway IP address.user_guide_rg1210.book Page 43 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set44Dynamicrouting1From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickRouting Information.The following appears.3In the SEND field, select the same protocol you useto transmit data to the network.4In the RECEIVE field, select the same protocol youuse to receive data from the network.5Click Apply.The values are saved and stored in the configurationsoftware.Static routing 1 From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickRouting Information.user_guide_rg1210.book Page 44 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set453When the Static Routing Table fields appear, type inthe values for:•Destination IP Address: The address of theremote network or host.•Subnet Mask: Assigns the portions of the IPaddress that are assigned for the network andthe host.•Gateway IP Address: The IP address of thegateway.4Click Add to send the values to the Static RoutingTable.5Click Apply to save your changes in the gateway.Refining DHCP server addressingThe Dynamic Host Configuration Protocol (DHCP) servercan select and configure TCP/IP settings automaticallyfor every computer in your network. The DHCP ServerSettings screen lets you enable or disable DHCPservices. If you enable the server, you can use thedefault IP address range that the server selects, or selecta specified range. You can also select a specific addressfor specialized servers in your network, such as for e-mail, the Web, and FTP (as long as the addresses are inan acceptable range).Note DHCP is automatically disabled when yourgateway is set in Access Point Mode.user_guide_rg1210.book Page 45 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set46Step-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced settings, clickDHCP Server Settings.The following appears.3Select Enable DHCP Server Functions if you wantto enable the DHCP server. Otherwise, clear thischeck box and click Apply.4If you enabled the server, review the default settings(if any). Type any new IP addresses in the reservedboxes for local network facilities such as e-mail, theWeb, or an FTP server.5Click Apply.Your changes are sent to the other adapters in thenetwork immediately.Assigning virtual server settingsThe Virtual Server settings (sometimes called portmapping) allow you to specify virtual addresses forspecial services such as telnet, HTTP, FTP, IRC, SMTP,POP3, and others.Your Intel Wireless Gateway II has an integrated NetworkAddress Translation (NAT) firewall that prevents anyuser_guide_rg1210.book Page 46 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set47unrequested data from entering your network. Mostapplications (like Web browsing or e-mail) are unaffectedby the NAT firewall because the information that isreturned has been requested by a PC on your network.However, some applications (such as games and Internetmessaging) experience problems because the NATfirewall blocks data that is needed for them to functioncorrectly.The settings listed on the Virtual Server menu correct theproblems experienced by some applications by allowingunrequested data to pass through commonly usedservices to the PC with the IP Address that was entered.In addition, you can select All (DMZ) to allowunrequested data to pass through all parts of your NATFirewall to that PC. This disables the NAT firewall for thatPC and should only be done if you experience connectionproblems, or if you have additional firewall softwareinstalledonthatPC.Note If you add a third-party firewall to a PC, you maybe required to configure it to allow internal networkcommunication. Refer to the third-party documentationfor assistance.user_guide_rg1210.book Page 47 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set48Step-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickVirtual Server Settings.The following appears.3Select a service, then type the address for thatservice.4Click Apply to save the addresses in the gateway.Custom VirtualServerSettingsPort forwarding is useful if you have a Web serverrunning on a computer on your local network. It allowsyou to direct traffic to a specific computer on yournetwork automatically.You may also need port forwarding to host some multi-player games, for video phone applications, and for otherinteractive applications.Port forwarding only applies to unsolicited inbound traffic.If you enter an address to access a Web page on theInternet, the Web page is displayed on your browser.This is known as solicited traffic.user_guide_rg1210.book Page 48 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set49If you don’t use port forwarding, then all unsolicitedinbound traffic is blocked by the gateway’s internalfirewall.Depending on the application or game that requires portforwarding, you may find configuration information in itsdocumentation or on the Web.You can create a custom rule that defines a specific portand protocol for unsolicited inbound traffic.To create acustom rule1From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickVirtual Server Settings.3Under Custom Settings, type an address, and thenclick Custom Settings.4Enter a port number or range of ports in the FirewallPort field.5Select a transport layer protocol from the Protocollist.6For increased security purposes, optionally enter aSource IP Address as one of the criteria for the portforward packet to satisfy. You must also specify aSource IP Address to forward certain transport layerprotocols like ICMP, GRE, and so on from a client onthe Internet to one of the local clients. (If you selectsuch a transport protocol and do not specify a SourceIP Address, you will be prompted to do so when youclick Apply.)Ports can be forwarded individually or as a rangeseparated by a dash (for example, 23 or 24-1023).The port numbers can be entered in the table in anyorder.A range may be specified and then individual numberswithin that range may be directed to a different IPaddress. For example, you may enter a range of 1-1024user_guide_rg1210.book Page 49 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set50in the Port field and an IP address of 192.168.0.251. Youcan then designate Ports 23, 80, and 53 to IP address192.168.0.252. Traffic destined for Ports 23, 80, and 53only go to IP address 192.168.0.252.Using access control featuresUsing access control provides additional security beyondencryption. You can create a list of users that are grantedaccess to your network based on their device ID, theMedia Access Control (MAC) address. With accesscontrol, you can also create a list of users that are deniedaccess. In normal operation, the access control featuresare disabled.Step-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickAccess Control.3To create a list of users that you want to grant accessto your gateway, click Enable the Grant AccessList.If you are creating a list of users you want to denyaccess to, click the Enable the Deny Access List.The following screen appears.user_guide_rg1210.book Page 50 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set514Type two hexadecimal characters in each box of theMAC address until are boxes are filled.5Click Add to add the device MAC address to the list.If you want to delete addresses from the list, click thecheck box beside the specified MAC address andthen click Delete to remove it from the list.6Click Apply to save your settings in the gateway.Changing your gateway IP addressYou might need to change your gateway IP addresswhen setting up the gateway on an existing network.Step-by-step 1 From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickGateway IP Address.The following appears.Note If you change your gateway IP address, you alsoneed to change the IP addresses of each networkadapter in the same network.user_guide_rg1210.book Page 51 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set523Type the new gateway address into the addressboxes.4Click Apply to save the new address in the gateway.IP addressing in network adaptersMake sure IP addressing is set correctly on the networkadapter you are using to connect to the WirelessGateway. When the Wireless Gateway is installed asshown in the Installation Guide, your network adaptermust be set to obtain an IP address and a DNSaddress automatically (DHCP enabled).Windows* XP 1 Click Start > Control Panel.2Double-click Network Connections.3Right-click the network connection and selectProperties.4On the scroll down list, double-click InternetProtocol (TCP/IP).5On the General tab, select Obtain an IP addressautomatically.6Then select Obtain DNS server addressautomatically, and click OK.Windows 2000 1 Click Start > Settings > Control Panel.2Double-click Network and Dial-up Connections.3Double-click the icon representing your networkadapter and select the Properties button.4On the scroll list, double-click Internet Protocol(TCP/IP).5Select Obtain an IP address automatically.6On the General tab, select Obtain DNS serveraddress automatically and click OK.Windows MEand 981Click Start > Settings > Control Panel.2Double-click Network.user_guide_rg1210.book Page 52 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set533Double-click the TCP/IP protocol associated withyour network adapter.4On the IP Address tab, select Obtain an IP addressautomatically.5On the DNS Configuration tab, select Disable DNSand click OK.Universal Plug and PlayUniversal Plug and Play (UPnP*) allows supportedoperating systems and application software toautomatically configure a connection to the Internet. WithUPnP enabled, the device configures itself for Internetaccess when you add the gateway into the network.You can disable Universal Plug and Play (enabled, bydefault).To learn how to enable Universal Plug and Play inWindows XP and ME, see I’mtryingtouseUPnP.Howdo I enable it? on page 68.To disableUniversal Plugand Play onthe gatewayUniversal Plug and Play must be installed and enabledon all computers on which you want to view and controldevices. This is usually done through the operatingsystem or configuration software of each device. UPnPNote Windows* XP and ME editions support UPnP.Other versions of Windows require a third-party productto use UPnP.user_guide_rg1210.book Page 53 Monday, April 22, 2002 2:20 PM
Chapter 4 –Using the Advanced Feature Set54can be found in newer operating systems (Windows XPand ME editions), but is not installed by default.1From the main Wireless Gateway screen, clickAdvanced Settings.2In the left column under Advanced Settings, clickUPnP.The following appears.3Click Enable Universal Plug and Plan (UPnP) toremove the check mark.4Click Apply to save your settings.user_guide_rg1210.book Page 54 Monday, April 22, 2002 2:20 PM
55Chapter 5TroubleshootingRefer to the README and Late Breaking News foradditional troubleshooting issues and information. TheREADME is on the CD and the Late Breaking News is apaper insert.This chapter presents rudimentary troubleshootingtechniques to help you locate operating problems withyour gateway and device connections. It provides thefollowing troubleshooting assistance:■Problems and solutions■Reading settings and device status■Using firmware troubleshooting tips■Using the system tools on your gatewayuser_guide_rg1210.book Page 55 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting56Problems and solutionsThe problems and solutions presented in this chapterassume that you are operating the gateway in wirelessgateway mode.Problem I can’t connect to the gatewayIf you can access the Wireless Configuration Software,then you are connected to the gateway.Solution A Wired Network•Verify that the gateway power is turned ON –thegateway’s Power LED (far left LED –separate fromthe bank of eight LEDs) should be illuminated.See A look at the gateway hardware on page 5 for adescription of the LEDs and their location.•Verify that the System LED (far left in the bank ofeight LEDs) is steady green, indicating the gatewayis operating correctly.•Check your connections –see the diagrams in theInstallation Guide. You may need to replace thecable associated with the connection if the LEDdiffers from the description below:•Verify that the Ethernet LED (one of four LEDson the right) is solid or blinking, green or amber(indicating link at 10 or 100 Mbps)•Power down your PC, then power it back on. Run theNetwork Setup Utility (go to Start > Programs > IntelAnyPoint > Intel Wireless Gateway 1210 >Network Setup). If there are errors, follow theinstructions on screen.•Can you access the Wireless Gateway configurationsoftware? –From your Web browser, enter theInternet address, http://192.168.0.10 (this is thedefault value –assumes it has not been changed inthe Wireless Gateway configuration software). If theuser_guide_rg1210.book Page 56 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting57welcome screen does not appear, then make surethe “IP addressing”on the network adapter to whichthe gateway is connected is set as follows:•The adapter is set to obtain an IP addressautomatically.You can verify the PC adapter is set correctly bygoing to an MS-DOS or command prompt. At thecommand prompt type:ipconfig /all(leave a space before /all)If information scrolls off the screen, use| more(| is shift-1)•Verify the adapter that is connecting to thegateway has an IP address range of192.168.100.X (where X is between 1 and 254)and the default Gateway address is192.168.0.10.If the IP address is not correct, verify cables (orwireless settings) are correct and securelyattached, remove (or configure a trusted IP rangefor) software firewalls you've installed on the PC,then restart your PC and check the IP addressagain.•In your Web browser, specify to not use a proxyserver when connecting to the Internet (refer toyour browser’s help pages for information).•The adapter is set to obtain a DNS addressautomatically for Windows* 2000 and WindowsXP•The adapter has DNS disabled for Windows 98,Windows 98SE, and Windows ME.user_guide_rg1210.book Page 57 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting58Solution B Wireless Network•Follow the above solutions for a wired network•Verify that there is a wireless client connected –thegateway’s Wireless Link LED (third from the right inthe bank of eight LEDs) blinks green when it detectstraffic.•Verify that your wireless adapter is set to operate inInfrastructure mode and uses the same Network ID(SSID) code and encryption settings as the gateway.See Setting or checking your IP address on page 18.Problem I can’t share files and printers among the PCs on mynetworkSolution •Verify that each PC on the network can connect tothe gateway (See I can’t connect to the gateway onpage 56).•Verify that each PC can “see”every other PC on thenetwork. For instance, on Windows 2000 you wouldclick “My Network Places”to locate each PC by itssystem name (on Windows 9x, click “NetworkNeighborhood”).•If you add a third-party firewall to a PC, you may berequired to configure it to allow internal networkcommunication. Refer to the firewall documentationfor assistance.•Because the operating system network browser cantake up to 15 minutes to refresh using TCP/IP, makesure that all PCs have the Microsoft IPX/SPXuser_guide_rg1210.book Page 58 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting59protocol properly installed with “Frame type”set to802.3 on the protocol’s Advanced tab.•Also make sure that Client for Microsoft Networkingand File and Print Sharing are properly installed, asdescribed below:Windows 98 or ME1Click Start > Settings > Control Panel > Network.2To add file and print sharing, click File and PrintSharing and then click OK.3Follow the onscreen prompts to insert your WindowsCD and allow your PC to copy the necessary files.4To add a client such as Client for Microsoft Networksor a network protocol, click Add.5Choose from among the subsequent dialog boxesaccording to what you want to add and then click OK.6Follow the screen prompts to insert your WindowsCD, and your PC copies the necessary files.Windows 20001Click Start > Settings > Control Panel > Networkand Dial-up Connections.2To add file and print sharing or a client or protocol,right-click the icon representing the networkconnection your changes should apply to.3Click Properties.4Click the Install button and select either client,service or protocol according to what you want toadd.Note If you are using AnyPoint adapters, this is alltaken care of automatically.user_guide_rg1210.book Page 59 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting605Choose from among the dialog boxes that follow, andthen click OK.6Follow the screen prompts to insert your WindowsCD, and your PC copies the necessary files.Windows XP1Click Start > Control Panel > NetworkConnections.2To add file and print sharing or a client or protocol,right-click the icon representing the networkconnection your changes should apply to.3Click Properties.4Click the Install button and select either client,service or protocol according to what you want toadd.5Choose from among the dialog boxes that follow,then click OK.•Try again to see that each PC can “see”every otherPC on the network. For instance, on Windows 2000you would click “My Network Places”to locate eachPC by its system name (on Windows 9x, you wouldclick “Network Neighborhood”).•When other PCs become visible, use standardprocedures to share and map drives and printers.Problem I can’t connect to the Internet through my gatewayThe assumption for the solution below is that you wereable to connect to the Internet before you inserted thegateway into your network.Solution •Verify that each PC on the network can connect tothe gateway (see I can’t connect to the gateway onpage 56).•Verify that the gateway Internet LED is solid green. Ifthe Internet light is off, be sure the Ethernet cable isuser_guide_rg1210.book Page 60 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting61the proper type for your modem and that it isconnected to the modem.•Verify all your modem connections are securelyattached.•Turn off the power to your modem, wait at least 5seconds, then turn off the power to the gateway. Turnpower back on in the following order:•Attach power to the broadband modem, andallow the modem to fully initialize as indicated bythe modem LEDs (see modem documentation).•Attach power to the gateway. Confirm theInternet LED is solid or blinking green.•If the Internet LED on the gateway is off, unplugpower from the gateway, and attach a new cablebetween the broadband modem and gateway.Turn power back on to the gateway, and verifythe Internet LED is solid green.•Verify that the Cable/DSL Settings in the wirelessgateway configuration software are correct. SeeChanging your device settings on page 32.Problem I can’t connect to the gateway’s configuration WebpageSolution Check that you have disabled your proxy settings in yourbrowser (refer to your browser’s help pages forinformation).Make sure your temporary Internet files are deleted.Refer to the browser documentation for how to do this.Problem I’ve made changes to the gateway, clicked Save andRestart, and now can’t connect to the gatewaySolution There are several possible solutions:•You’ve changed a setting on the gateway, such asthe Gateway IP address, disabled the DHCP server,user_guide_rg1210.book Page 61 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting62or changed mode or wireless settings. Restart yourPC and try connecting to the gateway again. If youstill cannot connect to the gateway, reset thegateway to factory defaults. Locate the reset switch(next to the antenna on the rear panel). Press thereset switch, using an open paper clip, for 5 seconds.•Verify you can connect to the gateway from a wiredconnection. If you changed wireless settings, you canverify the settings you’ve changed from a wired PC.See Viewing more status details on page 25.•See I can’t connect to the gateway on page 56.Consult the solution that applies to your network(wired or wireless network).Problem I’m experiencing intermittent connectionsSolution You are likely experiencing interference from otherwireless devices (such as your microwave oven orcordless phone).•Make sure the antenna on the gateway is extended(and on your USB adapters, if applicable).•Increase the distance between wireless devices (forinstance, don’t position your gateway or adaptersnear your cordless phone’s base).•If you live in a multi-level dwelling, change thedirection of the antenna on the gateway to pointdirectly toward you (when facing the rear panel). Thisprovides better coverage for multi-level buildings.•Switch to another channel on your cordless phone, ifpossible.•Change the channel on the gateway to channel 1, 6,or 11 (these channels do not overlap each other).user_guide_rg1210.book Page 62 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting63See Setting your operating channel on page 42 formore information.Problem I’m having trouble connecting to my Internet gameserverSolution Consult your documentation for your game to determinethe correct ports to open for your game to operatecorrectly behind a firewall. See Assigning virtual serversettings on page 46.Problem I’m having trouble getting AOL* workingSolution •Configure the AOL software connection setup for aTCP/IP (direct) or LAN connection. Save yoursettings then try again.You may not be able to have more than one instanceof the AOL software open at the same time, for agiven account. That is, if you are currently accessingthe Internet on a PC using the AOL software, youmay need to use another browser or another AOLaccount to access the Internet on another PC.•If you still cannot connect, then verify that you canaccess the Internet in general through another Webbrowser (Netscape, Internet Explorer).•If you are able to access the Internet, but cannotaccess AOL, then refer to your AOL documentationfor help and technical support information.Problem I’m having trouble getting my e-mail workingSolution •Verify that you have entered the correct DomainName (DNS entry) from your Install InformationNote If you change the channel on your gateway,you need to reboot all your wireless connectedPCs.user_guide_rg1210.book Page 63 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting64Worksheet. If it is correct, you should be able tobrowse the Internet.•Verify that each PC connected to the gateway canaccess the Internet. See I can’t connect to theInternet through my gateway on page 60.•Check the e-mail settings provided by your ISP oneach PC.Problem I’m using a third-party adapter and I cannot accessthe gateway or the InternetSolution Use the following instructions to make sure the networkproperties are set correctly for obtaining an IP address.Setting or checking your IP addressDepending on your operating system, follow theappropriate set of instructions.Windows 98 and ME1Click Start > Settings > Control Panel > Network.2Select the TCP/IP --> [the name of the NetworkAdapter]. For example, Intel®AnyPoint®Wireless IIAdapter.3Click Properties.4Click the IP Address tab.5Make sure that the Obtain an IP addressautomatically option is selected.6On the DNS Configuration tab, make sure DisableDNS is selected.7If one or both are not selected, select them, and thenrestart the PC.Note If you can access the Internet, the problem isNOT in the gateway.user_guide_rg1210.book Page 64 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting65Windows 20001Click Start > Settings > Network and Dial-upConnections.2Right-click [the name of the Network Adapter], forexample, Intel AnyPoint Wireless II Adapter, andselect Properties.3In the Local Area Connection Properties dialog box,click Internet Protocol (TCP/IP).4Click Properties.5Make sure that the Obtain an IP addressautomatically option is selected.6Make sure that the Obtain DNS server addressautomatically option is selected.7If one or both are not selected, select them andrestart the PC after you make the change.Windows XP1Click Start > Control Panel > NetworkConnections, and then click Network Connections.2Right-click [the name of the Network Adapter], forexample, Intel AnyPoint Wireless II Adapter, andselect Properties.3In the Local Area Connection Properties dialog box,click Internet Protocol (TCP/IP).4Click Properties.5Make sure that the Obtain an IP addressautomatically option is selected.6Make sure that the Obtain DNS server addressautomatically option is selected.7If one or both are not selected, select them andrestart the PC after you make the change.user_guide_rg1210.book Page 65 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting66Problem I’m using Internet Connection Sharing (ICS) anddon’t know how to remove itSolution Internet Connection Sharing is a software method forsharing an Internet connection. The gateway providesthis method now. To manually remove ICS, use thefollowing instructions for your operating system.Windows 981Click Start > Settings > Control Panel > Add/Remove Programs.2Click the Windows Setup tab.3Click Internet Tools and then click Details.4Select Internet Connection Sharing to remove thecheck mark, and then click OK.5Click Apply to save your changes.Windows removes the components and prompts youto restart your PC.6Click Yes to restart.Windows ME1Click Start > Settings > Control Panel > Add/Remove Programs.2Click the Windows Setup tab, clickCommunications, and then click Details.3Select Internet Connection Sharing to remove thecheck mark, and then click OK.4Click OK.Windows removes the components and prompts youto restart your PC.5Click Yes to restart.user_guide_rg1210.book Page 66 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting67Windows 20001Click Start > Control Panel > Network and Dial-UpConnections.2Right-click the dial-up, VPN, or incoming connectionyou have shared, and then click Properties.3On the Sharing tab, remove the Enable Internetconnection sharing for this connection check box,and click OK.Windows XP1Click Start > Control Panel > NetworkConnections.2Click the connection you have shared, and thenunder Network Tasks,clickChange settings ofthis connection.3On the Advanced tab, remove the Allow othernetwork users to connect through thiscomputer’s Internet connection check box, andclick OK.Problem My Internet game, which is Universal Plug and Playaware, does not workSolution Make sure Universal Plug and Play is enabled on thegateway. See Universal Plug and Play on page 53.You also may need to enable UPnP on your Windowssystem. See the following problem and solution.Note Windows XP and Me editions support UPnP.Other versions of Windows will require a third-partyproduct to use UPnP.user_guide_rg1210.book Page 67 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting68Problem I’m trying to use UPnP. How do I enable it?Solution Instructions for installing UPnP on Windows XP andWindows ME follows. Other versions of Windows willrequire a third-party product to use UPnP.Windows ME1Click Start > Settings > Control Panel > Add/Remove Programs.2Click the Windows Setup tab.3In the Components list, select the Communicationscheck box, and then click Details.4Make sure the Universal Plug and Play check box isselected and then click OK.5Click Apply to save your changes.Windows installs the components. You are promptedto restart your PC.6Click Yes to restart.Windows XP1Click Start > Control Panel > Add or RemovePrograms, and then in the left channel, click Add/Remove Windows Components.2In the Components list, select the NetworkingServices check box, and then click Details.3Select Universal Plug and Play, and then click OK.4Click Next and then Finish.Problem My Internet game does not workSolution You may need to enable a custom rule on the gateway.See To create a custom rule on page 49. Also, see I’mhaving trouble connecting to my Internet game server onpage 63.user_guide_rg1210.book Page 68 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting69Problem I can’t take my laptop and roam between accesspointsSolution The Intel Wireless Gateway II is not specifically designedto be used in this kind of environment; however, to locatean access point, your wireless adapter might need to bereset to find the gateway. To do so,Go to an MS-DOS or command prompt and type:ipconfig /renewIf you are using an AnyPoint Wireless II network adapterand AnyPoint software:1Open the AnyPoint Connection Manager and clickthe Profile Manager tab.2Click Scan.Your adapter automatically finds the gateway anddisplays its Network Name in a dialog box.3Select the gateway's Network Name and clickConnect.4Verify that you can connect to the Internet by openingyour Web browser and navigating to a familiar Website.If you are using a third-party network adapter, see theadapter documentation for how to configure the adapterto connect with an access point.If all else failsIf none of the previous problems and solutions seem tomatch your situation, try the following:•Turn off the power to your modem, wait at least 5seconds, then turn it back on.•Reset the gateway. See Resetting the gateway onpage 73.user_guide_rg1210.book Page 69 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting70•If you cannot get to the system tools screen toperform this reset, then unplug the power cord fromthe gateway, wait at least 5 seconds, then plug thepower cord back in.•Restore the gateway to its original factory defaults.See Loading default settings on page 73.Reconfigure the gateway using the gateway configurationsoftware. See Resetting the gateway on page 73.Reading the gateway indicator lightsAs an initial operational check of your gateway, check theindicator lights. The indicators are:•System –Normally on. Blinks during reset or whenapplying new gateway configuration information.•Ethernet –Blinks at a rate that corresponds to theamount of Ethernet traffic on the Ethernet ports.•Internet –Blinks at a rate that corresponds to theamount of Internet traffic on the Internet port.•Wireless –The Wireless Activity and Link lights blinkat a rate that corresponds to the amount of traffic thatoccurs between wireless PCs and the gateway.These lights always have some activity because thegateway is constantly attempting to receive data.•Power –Normally on. If off, check that the powercable connectors are securely in place.See A look at the gateway hardware on page 5 for adescription of the LEDs and their location.Reading settings and device statusIf you are having connection problems with yourbroadband modem, or the wired or wireless network,check the Status screen. From this screen, you can see ifyour connections are active or not connected. You canuser_guide_rg1210.book Page 70 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting71also perform diagnostics and troubleshooting to test thegateway operation.1From the Wireless Gateway screen, click Status.The following appears.2Click Details.You will see the status of all your connections.Using firmware troubleshooting tipsFrom the Status table, you can also use troubleshootingtips to help you isolate connection problems. From theStatus screen, click Troubleshooting to see thetroubleshooting checklist. It provides information and tipsfor two connection conditions:•Your PC cannot connect to the Internet through thegateway.•You have one PC working, but you cannot wirelesslyconnect other PCs to the gateway.Using the system tools on your gatewayThe System Tools screen provides easy-to-use tools fortroubleshooting. You can quickly reset your gateway,user_guide_rg1210.book Page 71 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting72load default settings, or upgrade your configurationsoftware.1From the main Wireless Gateway screen, clickAdvanced Settings.The following appears.2From the left column under Advanced Settings,click System Tools.3For additional information, see the following sections:•Upgrading your firmware•Loading default settings•Resetting the gatewayUpgradingyour firmwareYou can periodically check the Web to see if there areany new upgrades to the configuration software. Usingthe latest firmware upgrades can solve sometroubleshooting issues.•For residential or small office applications when usingIntel AnyPoint Wireless II Network adapters, or third-party adapters, check for a gateway firmwareupgrade and instructions at:www.apsupport.intel.comuser_guide_rg1210.book Page 72 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting73LoadingdefaultsettingsWhen you click Default, your gateway restores thefactory settings and returns you to the initial WirelessGateway screen. Use the default settings if you want tocreate a new configuration or start from known settings.1From the main Wireless Gateway screen, clickAdvanced Settings.2Click System tools.3Click Default.Your gateway now has the initial factory settings, butany firmware upgrades remain.Resetting thegatewayWhen you click Reset, you restart the gateway using thecurrent settings. The gateway shows the initial WirelessGateway screen. Click Reset from the System Toolsscreen if you have mounted the unit on the wall or ceilingand cannot physically access the Reset button.1From the main Wireless Gateway screen, clickAdvanced Settings.2Click System tools.3Click Reset.Your gateway restarts with your current settings.Note The device IP address will be reset to192.168.0.10user_guide_rg1210.book Page 73 Monday, April 22, 2002 2:20 PM
Chapter 5 –Troubleshooting74user_guide_rg1210.book Page 74 Monday, April 22, 2002 2:20 PM
75Chapter 6GlossaryThis section contains a list of network and computerrelated terms with definitions.user_guide_rg1210.book Page 75 Monday, April 22, 2002 2:20 PM
Chapter 6 –Glossary76Glossary802.11b A specific networking standard created by IEEE thatdefines engineering design parameters for high-speedwireless data transmission. The 802.11b standard allowsdifferent manufacturers to create wireless products thatare compatible with each other.Ad Hoc Mode Also called Peer-to-Peer modeA software setting for 802.11b wireless adapters.Adapter Also network adapter or NICA hardware device that allows your PC to connect to anetwork.Access Point(AP)A hardware device that serves as a communications“hub”for 802.11b wireless PCs and can also provide aconnection to a wired network. An AP can double therange of wireless client PCs and provide enhancedsecurity.ASCIIcharactersAny printable alpha-numeric character.DHCP Dynamic Host Configuration Protocol. A TCP/IP protocolthat defines a way to automatically assign IP addressesto computers on a network. IP addresses are managedby a DHCP server on the network. When a computerstarts, it requests an IP address from the server. Theserver leases an address for a set time. After that time,the computer makes a new request. When a Windows*computer is configured to obtain an IP addressautomatically, it attempts to get an address from a DHCPserver. Windows 2000 and Windows NT* servers includeDHCP server software that can provide this service.Network appliances that rely on TCP/IP often include aDHCP server.user_guide_rg1210.book Page 76 Monday, April 22, 2002 2:20 PM
Chapter 6 –Glossary77Driver (DeviceDriver)Special software programs required for any device toinstall properly on a PC. Devices include networkadapters, printers, scanners, modems, audio cards, CDdrives, monitors, and so on. Drivers enable the device tocoordinate its activities with the PC to which it isattached.DNS Domain Name System. A naming service used to identifyservers connected to the Internet. Every domain name isunique. DNS servers maintain a database of names andassociated IP addresses, so Web users can browse to adomain name and reach the server at the associated IPaddress.Encryption A method of converting all of the information that istransmitted over a wireless network into a form thatcannot be read by unauthorized persons. Encryptionprovides additional data security in 802.11b wirelessnetworks.Ethernet Ethernet is defined by the IEEE 802.3 standard. Ethernetnetworks operate at 10 Mbps using CSMA/CD (Carrier-Sense Multiple Access with Collision Detection) to runover 10BaseT cables.Ethernetaddress (MACaddress)Each computer on an Ethernet network has its ownunique, pre-programmed Media Access Control (MAC)address. This 12-digit hexadecimal address is encodedinto the circuitry of the computer's network adapter whenit is manufactured. Other devices on the network use thisaddress to identify the computer. This address is not thesame as the IP address that is assigned to computers onTCP/IP networks. On these networks, the IP address isassociated with the MAC address to enable networkcommunication.Firewall Software on a network gateway server that protects thecomputers on a private network from the Internet. Theuser_guide_rg1210.book Page 77 Monday, April 22, 2002 2:20 PM
Chapter 6 –Glossary78firewall can also control what Internet resources localnetwork computers can access.Gateway A network device that provides a bridge or entrance toanother network. For example, a residential gateway canallow a wireless network to connect to an Ethernetnetwork.Hexadecimal A base-16 number system. That is, a numbering systemthat counts 16 base unit numbers before adding a newdigit. Hexadecimal numbers use 0-9 and then the lettersA-F. For example, the letter A in hexadecimal represents10 in decimal, F is 15 in decimal, and the hexadecimalnumber 10 is 16 in decimal.Hub The central connection point for network cables thatconnect to computers or other devices on a network. Withan 8-port hub, you can connect cables to 8 computersInfrastructureModeA software setting for 802.11b wireless adapters allowingconnectivity to a central device, either a gateway or anaccess point. The gateway or access point handles thecommunication between PCs and often manages theInternet connection. See Ad Hoc and Access Point.IEEE The Institute of Electrical and Electronics Engineers.ISP Internet Service ProviderAn organization that provides access to the Internet.Users connect with the ISP using a conventional orbroadband modem.LAN Local Area NetworkA computer network that serves users within a definedlocation. The benefits include the sharing of Internetaccess, files and equipment like printers and storagedevices. LANs use Ethernet cabling (10BaseT), existinguser_guide_rg1210.book Page 78 Monday, April 22, 2002 2:20 PM
Chapter 6 –Glossary79phone lines or radio waves to transmit data between thePCs. LANs include home and small-business networks.Mbps Megabits per second, a measure of data transmissionspeed.NAT Network Address Translation. A service that translatesyour local private IP addresses to a public Internetaddress so your privately addressed network canconnect to the public Internet. NAT simplifies networksetup and adds a measure of security to your networkbecause your private network addresses are never seenon the Internet.Peer-to-PeerModeSee Ad Hoc Mode.Profiles(NetworkProfiles)A collection of software settings and networkidentification information that is unique for each network.Protocols(NetworkProtocols)Define the rules for all aspects of data communication,just like a written language uses rules for spelling,sentence structure, and so on. Protocols describe theway data is organized, transmitted and received. TheTCP/IP protocol is one of the most common.Resources(Networkresources)Software or hardware shared by the users of a network.Resources can include software applications,documents, digital pictures and music, games, numericdata, and devices such as printers, modems and diskdrives.Roaming Moving seamlessly from one access point coverage areato another with no loss in connectivity.SSID Service Set Identifier. To communicate with each other,all wireless devices on the same network must use thesame SSID. The SSID allows two or more wirelessuser_guide_rg1210.book Page 79 Monday, April 22, 2002 2:20 PM
Chapter 6 –Glossary80networks to function in the same vicinity withoutinterfering with each other. The SSID can be a word or acombination of letters and numbers.Subnet A distinct separate part of a computer network. Often,computers in one building or location form a subnet.Dividing a large network into subnets isolates networktraffic, enhances network performance, and provides amechanism for organizing the network in a logicalmanner. You divide a network into subnets by connectingnetwork segments with a router. On a TCP/IP network, IProuters connect subnets together.Subnet mask A mask used to determine the subnet for an IP address.IP addresses have two parts: a subnet address and thecomputer address. The subnet mask determines whatpart of the IP address is the subnet address. Forexample, if you have a subnet mask of 255.255.0.0, thefirst two numbers in your IP address are the subnetaddress. The last two numbers are your computer'saddress on the local network. Your computer uses thesubnet mask to decide whether to send data to anothercomputer on the local network, or to send the data to theaddress specified by your default gateway. If the subnetpart of the address you are sending data to matches yourIP address, then your computer tries to send the data onthe local network. If these do not match, then thecomputer you are sending data to is on another subnet(probably on the Internet), so your computer sends thedata to your default gateway, and the gateway forwards iton to the Internet.Switch Similar to a hub, a switch is a central connection point fornetwork cables that connect to computers or othernetwork devices. However, when two devicescommunicate through a switch, it sends signals directlyfrom one port to the other port, instead of transmitting toall ports, like a hub does. You can connect a computer ora hub to each port on a switch.user_guide_rg1210.book Page 80 Monday, April 22, 2002 2:20 PM
Chapter 6 –Glossary81TCP/IP Transmission Control Protocol/Internet Protocol. Theprotocol that computers use to communicate over theInternet. TCP determines how a computer breaks up datainto small units, called packets, to be sent to anothercomputer, and how the receiving computer reassemblesthe packets into a single file. IP determines how thepackets are routed across the Internet.UPnP Universal Plug and Play (UPnP) is a standard that usesInternet and Web protocols to enable devices such asPCs, peripherals, and wireless devices to be plugged intoa network and automatically detect each other. WithUPnP enabled, when you add the gateway into thenetwork, the device configures itself for Internet access.USB Universal Serial BusA peripheral bus standard that enables external devicesto attach to a PC while the PC is powered on. The flat-shaped USB connector plugs into a similarly shapedsocket on the PC.VPN Virtual Private Network. A VPN is a type of computernetwork that functions like a private network but usespublic phone lines to carry data. VPNs use specialcommunication protocols and security techniques tomaintain privacy at a lower cost than is possible withdedicated phone lines. The VPN software encrypts databefore sending it across the Internet to the other localnetwork. This keeps the data and the two local networkssecure, but lets them form a virtual network that includescomputers in two separate locations.user_guide_rg1210.book Page 81 Monday, April 22, 2002 2:20 PM
82Chapter 7SpecificationsThe following technical specifications are for referencepurposes only.user_guide_rg1210.book Page 82 Monday, April 22, 2002 2:20 PM
Chapter 7 –Specifications83Technical specificationsActual product performance and compliance with localtelecommunications regulations may vary from country tocountry. Intel Corporation only ships products that aretype approved in the destination country.Specification DescriptionInteroperability Wireless: IEEE 802.11b, Wi-Fi* certifiedWired: IEEE 802.3 (Ethernet)Data rate Up to 11 Mbps wirelessUp to 100 Mbps wiredWireless Frequency 2.400 ~ 2.4835 GHz (subject to localregulations)Direct Sequence Spread SpectrumSecurity 64-bit and 128-bit (WEP) encryptionNAT firewallAccess Control ListsKensington Lock capabilitiesConnections Supports up to 254 unique addresses.Up to 32 simultaneous connections (16wireless and 16 wired)Range Open space: up to 600 feetIndoors: up to 300 feetPorts Internet port: One 10 Mbps RJ-45connection for broadband modemLAN ports: Four 10/100 Mbps RJ-45connections with auto-crossoverAntennas (two) External, adjustable, high -gain (1.5dBm)with swivel neck adjustmentInternal, integrated F-typeLED Indicators Power, System status, Broadband(Internet) Link, Wireless Link and Activity,Ethernet (four)user_guide_rg1210.book Page 83 Monday, April 22, 2002 2:20 PM
Chapter 7 –Specifications84Roaming Functions Gateway and Access Point configurationsNAT, DHCP server and client, PPPoEClient, VPN pass-throughNetwork Protocol TCP/IP, IPX/SPX, NetBEUIMounting Back panel allows mounting to ceilingPower adapter Input: AC 100-240V 50-60 Hz, 0.35AOutput: CD 5V, 2.0ASpecification Descriptionuser_guide_rg1210.book Page 84 Monday, April 22, 2002 2:20 PM
85Chapter 8Regulatory Compliance StatementsThis chapter contains the following agency notices:■Safety compliance statement■Emissions compliance statements■Canadian compliance statements■European Union compliance statementsuser_guide_rg1210.book Page 85 Monday, April 22, 2002 2:20 PM
Chapter 8 –Regulatory Compliance Statements86Safety compliance statementThis product complies with the safety requirements forInformation Technology Equipment, and is Listed byUnderwriters Laboratories, Inc. to UL 60950 and CSAC22.2 No. 950 for the U.S. and Canada.Emissions compliance statementsThis product has been tested and found to comply withthe limits for a Class B digital device pursuant to Part 15of the FCC rules. These limits are designed to providereasonable protection against harmful interference whenthe equipment is operated in a residential environment.This product generates, uses, and can radiate radiofrequency energy and, if not installed and used inaccordance with the instruction manual, may causeharmful interference to radio communications. However,there is no guarantee that interference will not occur in aparticular installation. If this equipment does causeharmful interference to radio or television reception,which can be determined by turning this equipment offand on, the user is encouraged to try to correct theinterference by one or more of the following measures:•Change the direction of the radio or TV antenna.•To the extent possible, relocate the radio, TV, orother receiver away from the product.•Plug the host computer into a different electricaloutlet so that the computer and the radio or TV areon different electrical branch circuits.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)this device must accept any interference received,including interference that may cause undesiredoperation.user_guide_rg1210.book Page 86 Monday, April 22, 2002 2:20 PM
Chapter 8 –Regulatory Compliance Statements87CAUTIONIF YOU MAKE ANY MODIFICATION TO THEEQUIPMENT NOT EXPRESSLY APPROVED BYINTEL, YOU COULD VOID YOUR AUTHORITY TOOPERATE THE EQUIPMENT.RF exposure compliance statementsNotice: Install or position the Intel®Wireless Gateway IIModel 1210 so that the antenna is at least 8 inches (20cm.) from the user or other persons. Failure to locate theantenna at this minimum distance may result inexceeding the FCC limits for human exposure to RF(radio frequency) energy. Also, do not operate inconjunction with any other antenna or transmitters.Canadian compliance statementsThis Class B digital apparatus complies with CanadianICES-003.[French] Cet appereil numérique de la classe B estconforme àla norme NMB-003 du Canada.This equipment complies with Canada 210. Operation issubject to the following two conditions: (1) this devicemay not cause interference, and (2) this device mustaccept any interference, including interference that maycause undesired operation of the device. To preventradio interference to the licensed service, this device isintended to be operated indoors and away from windowsto provide maximum shielding. Equipment (or its transmitantenna) that is installed outdoors is subject to licensing.European Union compliance statementsWe, Intel Corporation, declare under our soleresponsibility that the product:Intel Wireless Gateway II Model 1210user_guide_rg1210.book Page 87 Monday, April 22, 2002 2:20 PM
Chapter 8 –Regulatory Compliance Statements88is in conformity with all applicable essential requirementsnecessary for CE marking, following the provisions of theEuropean Council Directive 89/336/EEC (EMC), CouncilDirective 73/23/EEC (Safety/Low Voltage Directive), andCouncil Directive 1999/5/EC (Radio Equipment andTelecommunications Terminal Equipment).The product is for distribution within all member states ofthe EU with the following restriction:France limited to 2446.5-2483.5 MHz indoor use.The product is properly CE marked demonstrating thisconformity.English This product follows the provisions of theEuropean Directive 1999/5/EC.Dansk Dette produkt er i overensstemmelse med deteuropæiske direktiv 1999/5/ECDutch Dit product is in navolging van de bepalingen vanEuropees Directief 1999/5/EC.Suomi Tämätuote noudattaa EU-direktiivin 1999/5/ECmääräyksiä.Français Ce produit est conforme aux exigences de laDirective Européenne 1999/5/EC.Deutsch Dieses Produkt entspricht den Bestimmungender Europäischen Richtlinie 1999/5/ECIcelandic Þessi vara stenst reglugerðEvrópskaEfnahags Bandalagsins númer 1999/5/ECItaliano Questo prodotto èconforme alla DirettivaEuropea 1999/5/EC.Norsk Dette produktet er i henhold til bestemmelsene idet europeiske direktivet 1999/5/EC.user_guide_rg1210.book Page 88 Monday, April 22, 2002 2:20 PM
Chapter 8 –Regulatory Compliance Statements89Portuguese Este produto cumpre com as normas daDiretiva Européia 1999/5/EC.Español Este producto cumple con las normas delDirectivo Europeo 1999/5/EC.Svenska Denna produkt har tillverkats i enlighet medEG-direktiv 1999/5/EC.Product Ecology StatementsThe following information is provided to addressworldwide product ecology concerns and regulations.DisposalConsidera-tionsThis product contains the following materials that may beregulated upon disposal: lead solder on the printed wiringboard assemblies.Intel encourages its customers to recycle its products andtheir components (e.g. batteries, circuit boards, plasticenclosures, etc.) whenever possible. In the U.S., a list ofrecyclers in your area can be found at: http://www.eiae.org. In the absence of a viable recyclingoption, products and their components must be disposedof in accordance with all applicable local environmentalregulations.DisassemblyInstructionsThis section is provided to aid in the disassembly andrecycling of this Intel product. Only technically qualifiedpersons should disassemble this product. Notice, no userserviceable parts inside.Tools needed:•Small flathead screwdriver•Small phillips head screwdriveruser_guide_rg1210.book Page 89 Monday, April 22, 2002 2:20 PM
Chapter 8 –Regulatory Compliance Statements90Disassembly steps:1Remove the label located at the bottom of the unit –to access the single phillips head screw.2Remove the single phillips head screw located at thebottom of the unit.3Locate two slots on the right-side of the unit.4By inserting a small flathead screwdriver first into oneof the slots then the other, slowly pry the top cover offthe unit.5You can now recycle the plastic case as well as theinternal circuit boards.user_guide_rg1210.book Page 90 Monday, April 22, 2002 2:20 PM
91Chapter 9IndexAAccess Point mode 3, 35Access point, defined 76Ad hoc mode (see peer-to-peer) 76Advanced settings 40Advanced settings, changing 40BBack panel, described 8Broadband modem 34CCable/DSL settings 33ChangingAccess point mode 35Advanced settings 41Channel 42Device settings 32IP settings 34Modem settings 34Network Name 26Wireless settings 26Channel 42Channels, changing 42Configuration software 9, 23Connect to the gateway, how to 24Connection status 25Custom rule, creating 49Custom Virtual Server settings 48DDefault settings 25, 73Device settings, changing 32DHCP server 45DHCP, defined 76Disable encryption 31DNS, defined 77Domain name 35Domain name server 34EEnable DHCP 46Encryption 4, 10Enabling or disabling 30Generating from password 28Manually entering 29Encryption keys, changing 28Encryption, defined 77ESSID (See SSID) 79FFactory settings 73Firewall 4Firmware, upgrading 72Front panel, described 5GGateway password, changing 40Gateway, defined 78HHeader length 42Hexadecimal, defined 78Host name 35IInfrastructure mode, defined 78Internet sharing 4IP address 34IP settings, changing 34IP subnet 34IP subnet mask 36ISP settings 11LLEDs, described 5MMAC address 35Manual encryption 11Modem settings, changing 34NNetwork Encryption, defined 77Network ID Code 10Network Name (See SSID) 79Network Name, changing 27PPassword encryption 11Password protection 40Preamble 42Profiles, defined 79user_guide_rg1210.book Page 91 Monday, April 22, 2002 2:20 PM
Index92RRange 4Resetting and restarting gateway 73Routing information 43Routing protocols 43SSave and restart 37Service requirements 5Setup wizard 23Specifications 83SSID, defined 79SSID, see Network Name 27System requirements 4System tools 42, 71TTransfer rate 42Troubleshooting information, where to find12Troubleshooting tips 71UUpgrading firmware 72UPnP 53UPnP, defined 81UPnP, disabling 53VViewingConnection status 25default settings 25Virtual Server settings 46WWEP (see Network Encryption) 77Wired Equivalent Privacy (see NetworkEncryption) 77Wireless settings 9, 26Wizard, setup 23user_guide_rg1210.book Page 92 Monday, April 22, 2002 2:20 PM

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