Intel AP1210 Wireless Gateway User Manual user guide rg1210
Intel Corporation Wireless Gateway user guide rg1210
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Revised Manual
user_guide_rg1210.book Page 1 Monday, April 22, 2002 2:20 PM Intel ® Wireless Gateway II User’s Guide Share Broadband with all your PCs user_guide_rg1210.book Page 2 Monday, April 22, 2002 2:20 PM Copyright The Intel® Wireless Gateway II User’s Guide as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of the license. The information in this document is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Intel Corporation. Intel assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or any software that may be provided in association with this document. Except as permitted by such license, no part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without the express written consent of Intel Corporation. Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining applications. Intel may make changes to specifications and product descriptions at any time, without notice. Intel, the Intel logo, and AnyPoint are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. *Other names and brands may be claimed as the property of others. Copyright © 2002, Intel Corporation. All rights reserved. Intel Corporation, 5200 NE Elam Young Parkway, Hillsboro, OR 97214-6497 Rev. 0.03, April 22, 2002 user_guide_rg1210.book Page iii Monday, April 22, 2002 2:20 PM Contents Chapter 1 – Overview Decide how to set up the Intel® Wireless Gateway II . . . . . . . .2 Features of the Intel Wireless Gateway II . . . . . . . . . . . . . . . . .3 Verify system and service requirements . . . . . . . . . . . . . . . . . .4 A look at the gateway hardware . . . . . . . . . . . . . . . . . . . . . . . .5 Configuration software and settings . . . . . . . . . . . . . . . . . . . . .9 Accessing the configuration software . . . . . . . . . . . . . . . . . . . .9 Where to find more information. . . . . . . . . . . . . . . . . . . . . . . .12 Chapter 2 – Setting Up the Gateway on a Network 13 Planning your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Connecting the gateway to an Ethernet hub or switch . . . . . .14 Configuring the gateway as an access point . . . . . . . . . . . . .16 Installing wireless adapters on other PCs. . . . . . . . . . . . . . . .20 Using Windows* XP Client Configuration Manager . . . . . . . .21 Configuring the adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Chapter 3 – Changing the Gateway Settings 23 Opening the gateway configuration software . . . . . . . . . . . . .24 Viewing your connection status . . . . . . . . . . . . . . . . . . . . . . .25 Viewing more status details . . . . . . . . . . . . . . . . . . . . . . . . . .25 Printing your gateway settings . . . . . . . . . . . . . . . . . . . . . . . .25 Changing your wireless settings . . . . . . . . . . . . . . . . . . . . . . .26 Changing or disabling your encryption settings . . . . . . . . . . .28 Changing your device settings . . . . . . . . . . . . . . . . . . . . . . . .32 Saving settings and restarting your gateway . . . . . . . . . . . . .37 Chapter 4 – Using the Advanced Feature Set 39 Accessing advanced features . . . . . . . . . . . . . . . . . . . . . . . . .40 Changing your gateway password . . . . . . . . . . . . . . . . . . . . .40 Changing your advanced wireless settings. . . . . . . . . . . . . . .41 Setting your transfer rate . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Setting your operating channel . . . . . . . . . . . . . . . . . . . . . . . .42 iii user_guide_rg1210.book Page iv Monday, April 22, 2002 2:20 PM Contents Using system tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Establishing routing protocols . . . . . . . . . . . . . . . . . . . . . . . . .43 Refining DHCP server addressing . . . . . . . . . . . . . . . . . . . . .45 Assigning virtual server settings . . . . . . . . . . . . . . . . . . . . . . .46 Using access control features. . . . . . . . . . . . . . . . . . . . . . . . .50 Changing your gateway IP address . . . . . . . . . . . . . . . . . . . .51 IP addressing in network adapters . . . . . . . . . . . . . . . . . . . . .52 Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Chapter 5 – Troubleshooting 55 Problems and solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 If all else fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Reading the gateway indicator lights . . . . . . . . . . . . . . . . . . .70 Reading settings and device status . . . . . . . . . . . . . . . . . . . .70 Using firmware troubleshooting tips . . . . . . . . . . . . . . . . . . . .71 Using the system tools on your gateway . . . . . . . . . . . . . . . .71 Chapter 6 – Glossary 75 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Chapter 7 – Specifications 82 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Chapter 8 – Regulatory Compliance Statements 85 Safety compliance statement . . . . . . . . . . . . . . . . . . . . . . . . .86 Emissions compliance statements . . . . . . . . . . . . . . . . . . . . .86 RF exposure compliance statements . . . . . . . . . . . . . . . . . . .87 Canadian compliance statements. . . . . . . . . . . . . . . . . . . . . .87 European Union compliance statements . . . . . . . . . . . . . . . .87 Product Ecology Statements. . . . . . . . . . . . . . . . . . . . . . . . . .89 Chapter 9 – Index iv 91 user_guide_rg1210.book Page 1 Monday, April 22, 2002 2:20 PM Chapter 1 Overview This chapter provides a basic overview of the features of the Intel® Wireless Gateway II, lists its system and service requirements, and explains where to find more information, if needed. What’s in this chapter: ■ Decide how to set up the Intel® Wireless Gateway II ■ Features of the Intel Wireless Gateway II ■ A look at the gateway hardware ■ Configuration software and settings ■ Where to find more information user_guide_rg1210.book Page 2 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Decide how to set up the Intel® Wireless Gateway II There are several ways to set up your Intel® Wireless Gateway II. The methods depend on whether you want to: Overview of a new network • Set up a new network • Add the gateway to an existing network The gateway lets you share an Internet connection among all PCs. You can connect up to sixteen wireless PCs and up to 4 Ethernet devices to share the Internet connection. Each PC must have either: • An 802.11b (Wi-Fi*) adapter or • An Ethernet adapter The following diagram shows how such a network might look. Internet Po we Sys Lin tem Inte rne Act Wir ele ivit ss Eth ern et Wi rel es s Ga tew ay II You can also create an entirely wireless network of desktop and laptop PCs. It is not a requirement to have an Ethernet-connected PC attached to the gateway. In the previous diagram, eliminate the wired PC. The gateway manages communication between all PCs and the Internet, as well as resource sharing (drives and printers) between PCs. This is an excellent way to create user_guide_rg1210.book Page 3 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview a standalone wireless network in your home or small office. The instructions for setting up a new network are covered in the Installation Guide. Overview of an existing network If your home or small business network already provides Internet access and you just want to add wireless capability to your existing Ethernet network (LAN), you can configure the gateway as an access point. In this configuration, the gateway connects wireless PCs to the wired network. The Internet is accessed through the wired network (if applicable). The following diagram shows how such a network might look. Pow er Syst Link em Inter Activ ity net Wire Existing Ethernet network with Internet access less Ethe rnet Wir eles s Gat ewa y II In the above scenario, the gateway is connected to a hub or switch through one of the Ethernet ports on the back of the gateway. The Internet port is not used. More than four PCs with Ethernet adapters require a hub or switch and the appropriate cables, for up to 16 wired PCs. See Setting Up the Gateway on a Network on page 13 to begin setting up the gateway on an existing network. Features of the Intel Wireless Gateway II Using the gateway, you can share Internet access seamlessly among all the computers on your network whether you are using Ethernet or 802.11b Wireless user_guide_rg1210.book Page 4 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview (Wi-Fi*) adapters or a combination of any of these technologies. The Intel Wireless Gateway II has many benefits: • Internet sharing. Up to 16 wireless plus 4 wired connections. More than 4 wired connections requires a network hub or switch which supports up to 32 connections. (16 wired and 16 wireless connections) • Firewall and data security. Includes NAT firewall and 64-bit or 128-bit WEP data encryption. • Fast. Up to 11 Mbps 802.11b wireless (Wi-Fi*) or 10/ 100 Mbps Ethernet communication speed. • Extensibility. Can easily extend a wired network with wireless devices to create a seamless network. • Range. The wireless communication range is up to 300 feet, depending on environmental conditions. • Easy-to-use. You can set up the gateway easily with the configuration software. See Glossary on page 76 for definitions of terms you are not familiar with. Verify system and service requirements The computer you use to configure the gateway must meet certain requirements. System requirements • Microsoft Windows* 98, Me, 2000 (Professional version), or XP (Professional or Home version) • CD-ROM drive • 800 x 600 resolution monitor (SVGA) or higher • 10/100 Ethernet adapter • Web browser (Microsoft Internet Explorer* 5.0 or later, Netscape Navigator* 4.78 or later, or equivalent) user_guide_rg1210.book Page 5 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Non-Windows clients can access the Internet through the Intel Wireless Gateway II, but not configure the gateway. These PCs must meet the following system requirements: • Macintosh* OS 9.2 or later, with Internet Explorer 5.x or higher • Linux* system, with Netscape 4.75 or higher All PCs and laptops connected to the gateway must have: Service requirements • For a wireless connection: a Wi-Fi* approved IEEE 802.11b-compatible adapter (we recommend the AnyPoint® Wireless II or Intel PRO/Wireless LAN network adapters). • For a wired network: IEEE 802.3 10/100 Ethernet network adapter, or a hub or switch. To use the Intel Wireless Gateway II to manage your broadband Internet access, you need: • An Internet access account from your local telephone company or an Internet Service Provider (ISP). • A broadband modem (cable or DSL) with an Ethernet connection. A look at the gateway hardware Front panel The front panel of the Intel Wireless Gateway II has a series of nine lights that provide information about the user_guide_rg1210.book Page 6 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview gateway's operational status. The lights are described below, from left to right. Link Power System Internet Activity Wireless Ethernet Wireless Gateway II LED Description Power On – The power cable is connected; the gateway has power. Off – Check that the power cable connectors are securely in place and plugged into a power source. System On – This means the gateway is operating. Off – If this LED is not on, push the Reset button on the back. Blinking – The Status light blinks whenever any of these reset situations occur: Internet • You push the Reset button on the gateway’s back panel. (Refer to Reset in the next table.) • You click Reset on the System Tools screen in the gateway configuration software. On – If you have a broadband modem attached to the gateway’s Internet port, the light blinks periodically. It blinks at a rate that corresponds to the amount of Internet traffic (slow with little traffic and increasingly faster as Internet traffic increases). Off – No Internet connection detected. Wireless Link Off – There are no wireless devices communicating with the gateway. Green solid – At least one wireless device is connected to the gateway. user_guide_rg1210.book Page 7 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview LED Description Wireless Activity Green blinking – Traffic is detected between at least one wireless device and the gateway. The Wireless Activity light blinks continually because the gateway is always checking whether other wireless devices are trying to connect to it. The more activity that occurs between wireless PCs and the gateway, the faster this indicator blinks. Ethernet 1-4 Off – No PC is connected to the Ethernet port. Green solid – A valid link has been established at 10 Mbps. Green blinking – Traffic is being passed at 10 Mbps. Amber solid – A valid link has been established at 100 Mbps. Amber blinking – Traffic is being passed at 100 Mbps. user_guide_rg1210.book Page 8 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Back panel connectors The gateway's back panel includes the cable connectors and Reset button. Lock 5V/2A Reset Internet Ethernet Power Connector Description Reset Use an object, such as an open paper clip, to press the reset switch. You can use the reset switch to either: • Reset the gateway without losing its current setup values. Press, then immediately release the reset switch. • Reset the gateway to its factory-default values. Press and hold the reset switch for at least 5 seconds before releasing it. When the reset operation is complete, the Status light on the front panel blinks and then stops. See Resetting the gateway on page 73. Lock Hardware locking feature. Accepts Kensington-type locking devices for anti-theft purposes. Internet Accepts an RJ-45 Ethernet-style connector for attaching the gateway to your broadband modem. Ethernet Accepts RJ-45 Ethernet-style connectors for connecting up to four PCs to the gateway’s 4-port switch. Power Accepts the cylinder end of the supplied power cable. Plug the other end of the power cable into a standard electrical outlet. (We recommend using a surge protector.) See the Power light on the front panel in the previous table. Important: Use the power supply included with the Intel Wireless Gateway II. user_guide_rg1210.book Page 9 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Configuration software and settings The gateway has internal settings that control the wireless local area network (WLAN). The gateway also has settings to control the broadband modem, called ISP settings. It is important to correctly enter these settings. Accessing the configuration software To enter WLAN or ISP settings for the gateway, use the gateway configuration software. This software is in readonly memory (ROM) inside the gateway. Step-by-step 1 Click Start > Programs > Intel AnyPoint > Intel Wireless Gateway II 1210 > Network Setup Utility. 2 When prompted to change the gateway settings, click Yes. or • Open a browser (either Microsoft Internet Explorer* or Netscape Navigator*) and type the gateway’s IP address, 192.168.0.10 (unless you changed the default gateway IP address). If you have not filled out the Install Information Worksheet, do so now. The worksheet helps you gather and record wireless and ISP settings that you need to configure the gateway. Following are brief descriptions of both types of settings and how they are used. Wireless settings Wireless settings determine which wireless devices can communicate with the gateway. The wireless settings on the PC's adapter must match the gateway's wireless settings before the two devices can communicate. user_guide_rg1210.book Page 10 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview The settings you must use are the following: • Network Name (SSID) • Encryption Key You rarely need to change these settings. You can use the default values. Network Name (SSID) • Transfer rate: Automatic • Channel: 11 • Header Length: Long (preamble) The Network Name (also called SSID) determines which devices can communicate on your wireless network. To be on the same network, all devices must have the same Network Name. When a PC tries to join a wireless network, it sends its Network Name to the Intel Wireless Gateway. If the Network Names on both devices match, the PC is permitted to join. The Network Name is also called network ID code, SSID (service set identifier), or ESSID (extended service set identifier). The gateway has a default Network Name of “Intel Gateway.” The network name is case sensitive. For security purposes, we highly recommend you change the default name. If you have an existing wireless device, you can give the gateway the same Network Name as your existing wireless devices, or you can create a new Network Name and use it on all of your wireless devices. See Changing Network Name (SSID) on page 26. Encryption 10 Encryption provides additional data security by converting all of the information that is transmitted over a wireless network into a form that can be read only by devices that have the same encryption key. Before sending information, the device encodes the information using the key. The receiving device uses the same key to decode the information. To be on the same network, all devices must have the same encryption key. user_guide_rg1210.book Page 11 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview There are two ways to set encryption: • Generate a key from text. Enter the same text key you used on your existing wireless devices, or create a new one and use it on all of your wireless devices. The text you use can be any character but it must be exactly 5 characters or 13 characters long. Five characters provides 40(64)-bit encryption, while the 13 character string provides 104(128)-bit encryption. The software automatically generates a hexadecimal encryption key from the text you enter. To see the key that was generated, go to the Status screen and click Details. See Generate an encryption key from text on page 28. • Enter a key manually. If the network you are connecting the gateway to was configured by manually entering a hexadecimal key (also called a WEP key), you must use this option. See Manually enter encryption keys on page 29. Using data encryption may slightly affect wireless performance. You can choose an encryption security level of either 40(64)-bit or 104(128)-bit. ISP settings If you have already installed a modem, you should be familiar with these settings. ISP settings control your Internet connection between the gateway and your modem. If your modem requires any settings to be made, your ISP has provided them. For more information about the ISP settings, refer to the online Help or the Install Information Worksheet. 11 user_guide_rg1210.book Page 12 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Where to find more information For more information, go to the following sources for help. 12 • See Troubleshooting on page 55. • Use the troubleshooting online Help, available on the gateway’s status screen. user_guide_rg1210.book Page 13 Monday, April 22, 2002 2:20 PM Chapter 2 Setting Up the Gateway on a Network Note This chapter explains how to set up your Intel Wireless Gateway II as a wireless access point on an existing network. To set up the gateway for a new network, see the printed Installation Guide, or look for the Installation Guide PDF file on the CD. Double-click My Computer > CD-ROM drive > DOCS > English > Gateway > 1210 > install_guide_gw1210.pdf. Do not attempt to connect multiple computers to form a network until you have configured the gateway to work with a single computer, as described in the Installation Guide. In this chapter, you’ll find information on the following: A word about networks ■ Planning your network ■ Connecting the gateway to an Ethernet hub or switch ■ Configuring the gateway as an access point ■ Installing wireless adapters on other PCs ■ Using Windows* XP Client Configuration Manager ■ Configuring the adapter This manual assumes that you are familiar with common network terms and concepts and that you understand how a basic network is set up. This manual is not meant to be a comprehensive explanation of networking. 13 user_guide_rg1210.book Page 14 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Planning your network Take some time to plan your network before you begin installation. If you are setting up a new network with several network devices, it’s important that you start with the correct device. 1 Start with the Intel Wireless Gateway II • To set up the gateway with a new network, see the Installation Guide. • To set up the gateway with an existing Ethernet network, see Connecting the gateway to an Ethernet hub or switch. 2 Then install wireless network devices such as Intel AnyPoint® Wireless II Network adapters, Intel PRO/ Wireless adapters or third-party 802.11b (Wi-Fi*) wireless adapters in each PC you want included on the network. Instructions are provided with those devices. Connecting the gateway to an Ethernet hub or switch This configuration of the gateway assumes that you access the Internet through your wired network (not the gateway). Pow er Existing Ethernet network with Internet access Syst Link em Inter net Activ ity Wire less Ethe rnet Wir eles s Gat ewa y II Instructions for connecting your broadband modem directly to the gateway for Internet access are in the Installation Guide. 14 user_guide_rg1210.book Page 15 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Step-by-step These instructions assume you have an existing network and it is functioning properly. 1 Connect one end of the Ethernet cable (included with the gateway) to any one of the four Ethernet ports on the gateway. Note The other three Ethernet ports on the gateway can be used for additional network devices. Re Configuration PC set Intern et Etn Internet port ern et Powe Hub or switch To Ethernet port Standard Ethernet cable 2 Connect the other end to the Ethernet cable to an available port on your hub or switch. 3 Connect the power cable to the power supply. 4 Connect the power cable to an electrical wall outlet. 5 Connect the power supply cable to the Power port on the gateway. 15 user_guide_rg1210.book Page 16 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Configuring the gateway as an access point Configure the gateway as an access point if you are adding wireless connectivity to an existing wired (Ethernet) network. Note If you are connecting the gateway directly to the modem that accesses the Internet, follow the connection instructions in the Installation Guide and use Gateway Mode. In this step, you will use the installation CD to configure your PC-to-gateway connection. To manually open the gateway configuration software, open your browser and type 192.168.0.10 in the address field. The configuration screens are located inside the gateway, not on the Internet. 1 Insert the CD and wait for the window to appear. If the window does not appear, double-click the program icon for Autorun.exe on the CD. 16 user_guide_rg1210.book Page 17 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 2 Click Network Setup. The following appears. 3 Click Set Up Network. 4 You must agree with the conditions of the license agreement and click I Accept to continue. The Network Setup screen appears. 5 Click OK to continue. The Network Setup utility begins looking for the gateway. If you receive a message stating the AnyPoint Network Setup Utility was unable to detect the gateway, shut down then turn on your PC and start over with step 1. If that does not work, see Troubleshooting in the Installation Guide. 6 When you see the following Network Setup screen, click Yes. 17 user_guide_rg1210.book Page 18 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 7 When prompted, type admin as the user name and password. The user name and password are case sensitive. type admin in both fields (case sensitive) 8 When prompted, select the country in which you are setting up, and then click OK. 9 Click Setup Wizard. The following appears. 18 user_guide_rg1210.book Page 19 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 10 On the Wireless Settings screen, create a Network Name (SSID) to be used by all of your wireless devices, and then click Save/Next. For security purposes, we strongly recommend you change the Network Name from the default name. Use any letters or numbers up to 32 characters (case sensitive). 11 On the Encryption Settings screen, type encryption settings to be used by all of your wireless devices (recommended for security purposes), and click Save/Next. 12 On the Device Settings screen, click Access Point Mode. 19 user_guide_rg1210.book Page 20 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 13 Choose how you want the gateway to get its IP address: • If your wired network has a DHCP server, click Automatically get IP settings from a DHCP server on the network. • If your wired network has IP addresses assigned to each device (no DHCP server), click Manually enter the access point’s IP settings. Then enter a static IP address and subnet mask. If you enter a static IP address (from your Internet Service Provider), change the default IP address of the gateway (192.168.0.10). Be sure to write down the new address. Use the new address when you access the configuration software using your browser. If you use the installation CD-ROM, it automatically detect the new IP address. In Access Point mode, the gateway’s DHCP server is turned off. There can be only one active DHCP server in your network. You do not enter ISP settings, and the gateway’s Network Address Translation (NAT) protocol is disabled. You can enable the gateway to be your DHCP server by going to the Advanced Settings, DHCP Server Settings and clicking Enable DHCP Server Functions. Installing wireless adapters on other PCs Install other adapters in PCs as described in the user’s guides that come with those adapters. Configure the wireless settings on all wireless PCs on the network to match the gateway’s wireless settings. 20 user_guide_rg1210.book Page 21 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Step-by-step 1 Refer to your Install Information Worksheet for the wireless settings you applied to the gateway. 2 Configure the wireless adapter this way: • Network Name (network ID code or SSID) = same as you applied to the gateway • Encryption = same encryption settings as gateway • Mode = Infrastructure 3 Verify that you can access the gateway from this PC by inserting the gateway installation CD and clicking the Configure the Gateway button. If you need help doing this, refer to the adapter’s documentation. Using Windows* XP Client Configuration Manager Use the following steps to connect an 802.11b adapter that uses the Windows XP Client Configuration Manager to the Intel Wireless Gateway II. If you are using Intel AnyPoint Wireless II network adapters, and the AnyPoint Connectivity Suite software, you must use version 2.30.01 or higher of the AnyPoint Connectivity Suite software to be fully compatible with the Windows XP Network Key. If you are using a third-party adapter, follow the instructions below. Use these instructions from the status page on the gateway. See Viewing your connection status on page 16 to help you find the Status page. Gateway settings Gather the following gateway settings from the Install Information Worksheet: • Encryption level • Encryption password 21 user_guide_rg1210.book Page 22 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network • Key number • Value of the key Configuring the adapter Step-by-step 1 On your Windows XP PC, right-click the wireless adapter icon in the system tray. 2 Choose View available wireless networks. 3 When the Connect to Wireless Network screen appears, select the access point in the Available Networks List that displays your Intel Wireless Gateway. Do not enter a network key at this time. 4 Click Advanced. You see a dialog box showing an Available Networks list and a Preferred Networks list. 5 From the Available Networks List, select the Gateway and then click the Configure button. A Wireless Network Properties screen appears. 6 Check Data encryption (WEP enabled). Also, clear the check box The key is provided for me automatically. 7 Using the setting from your Install Information Worksheet, enter the value for the key. Make sure the key format is in hexadecimal characters (0-9 and A-F) and the key length is 10 digits (for 40-bit) or 26 digits (for 104-bit). See Manually enter encryption keys on page 29 for examples. 8 Click OK. Clicking OK from the Wireless Network Properties screen takes you back to the Wireless Network Connection Properties, where you can click OK again to exit and save changes. 22 user_guide_rg1210.book Page 23 Monday, April 22, 2002 2:20 PM Chapter 3 Changing the Gateway Settings When you installed your Intel Wireless Gateway II using the Installation Guide or Chapter 2 – Setting Up the Gateway on a Network, you were instructed to enter an address in your Web browser, which launched your Webbased Wireless Gateway Configuration Software. You used the wizard to enter initial wireless and device settings for your gateway. This chapter explains the following: ■ Opening the gateway configuration software ■ Viewing your connection status ■ Changing your wireless settings ■ Changing Network Name (SSID) ■ Changing or disabling your encryption settings ■ Changing your device settings ■ Saving settings and restarting your gateway 23 user_guide_rg1210.book Page 24 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Opening the gateway configuration software The configuration software for the gateway resides inside the gateway, not on the Internet. Step-by-step 1 Type the following Internet address into your Web browser: http://192.168.0.10. or Go to Start > Programs > Intel AnyPoint > Intel Wireless Gateway 1210 > Network Setup, and then click Yes when asked if you want to change the gateway settings. The following appears. 2 Enter your user name and password and then click OK. The following appears. 24 user_guide_rg1210.book Page 25 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Viewing your connection status Status provides information about the device connections (connected, not connected, connection active) for your broadband modem, your LAN, and your wireless adapters. Step-by-step • On the left column of the Wireless Gateway screen, click Status. The following appears. Viewing more status details To see your current settings (wireless and device settings), click Details on the Status screen. The following information appears: • Wireless • Local Area Network (LAN) • Internet Service Provider (ISP) Printing your gateway settings Click Print from the Status Details screen to print all your settings. Save the printed copy, especially if you intend to change values later. 25 user_guide_rg1210.book Page 26 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settingst Changing your wireless settings This section describes how to enter wireless settings in the gateway that match the settings in your wireless network. If you do not have wireless adapters for your PCs, you do not need to set the Network Name (SSID) or the Network encryption settings. Important! Be sure to enter the same Network Name (SSID) and network encryption key on each adapter on your wireless network. If you are a Windows XP user, see Using Windows* XP Client Configuration Manager on page 18 for details. Changing Network Name (SSID) 26 All wireless networks have an assigned Network Name (SSID) to the wireless network (SSID is sometimes called ESSID or many other possible naming conventions). As the network administrator for your network, you can create (or change) this name. When a computer tries to join a wireless network, its network adapter sends the SSID to the Intel Wireless Gateway. If the SSID of the wireless adapters and the Intel Wireless Gateway are the same, and the encryption settings match (if any), the computer is permitted to join. user_guide_rg1210.book Page 27 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Step-by-step 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Name. The Network Name (SSID) box appears. If you have already installed your gateway, the default name appears in the box (Intel Gateway). 3 Enter a new Network Name. Use any letters or numbers up to 32 characters (case sensitive). 4 Click Save/Next to apply the change to the gateway. Click Save/Next until you see the Save & Restart button to activate and restart your gateway. 27 user_guide_rg1210.book Page 28 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Changing or disabling your encryption settings In a Wireless Local Area Network (WLAN), use encryption to implement security and protect your information. Because wireless clients and access points send and receive information using radio waves, it is much easier for an unauthorized person to intercept the information unless you protect the information through encryption. Network Encryption does not provide absolute protection for your data, but it does make it more difficult for someone else to intercept that data. For conceptual information on encryption, see Encryption on page 10. The longer the encryption key is, the stronger the encryption. The gateway uses either a 40(64)-bit key or a 104(128)-bit key. The 104(128)-bit key has several trillion times as many possible combinations as a 40(64)-bit key. For added security, periodically change the value of your keys. Important! The gateway and each adapter in the network must have the same settings for encryption. Generate an encryption key from text Step-by-step If you have all AnyPoint® adapters, or are using Windows XP to configure your adapters, you can create an encryption key from a 5 or 13 character string. Five characters provides 40(64)-bit encryption, while the 13 character string provides 104(128)-bit encryption. The string you enter must be exactly 5 or 13 characters. 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Encryption Settings. The Network Encryption Settings screen appears. Read the security warnings. 28 user_guide_rg1210.book Page 29 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 3 Select Generate a key from text. The following appears. 4 Type 5 letters, numbers, or special characters (case sensitive) in the box. 5 Click Save/Next to apply the change to the gateway. Click Save/Next until you see the Save & Restart button to activate and restart your gateway. Manually enter encryption keys If you have equipment other than AnyPoint network hardware, you can manually enter a key, either as a series of hexadecimal digits (characters 0 through 9 and A through E) or as ASCII characters (any character), case-sensitive. Encryption keys can be established for either 40(64)-bit or 104(128)-bit encryption. Longer keys provide greater security. A 40(64)-bit key can consist of 10 hexadecimal digits or 5 case-sensitive ASCII characters: • Example Hex Key: 1AC78 24DE5 • Example ASCII Key: Intel 29 user_guide_rg1210.book Page 30 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings A 104(128)-bit key can consist of 26 hexadecimal digits or 13 case-sensitive ASCII characters: Step-by-step • Example Hex Key: 10111 2EF14 1510 2453 6543 9991 • Example ASCII Key: IntelWireless To manually enter a 40(64)-bit ASCII encryption key: 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Encryption Settings. The Network Encryption Settings screen appears. 3 Click Enter a key manually. Although you can use only one encryption key at a time, having four sets of keys allows you to quickly change your encryption if necessary. 4 Select 40(64)-bit encryption level. 5 Select ASCII Characters as the Key Format. 6 Enter any combination of 5 case-sensitive characters in the box. 7 Click Save/Next to apply the change to the gateway. In the wizard, click Save/Next until you see the Save & Restart button to activate and restart your gateway. Disable encryption If you are not worried about security and want to slightly improve data transmission, you can disable encryption. Important! Be sure to also disable encryption for each adapter in your wireless network. Refer to the documentation for your wireless adapter. If you are a Windows XP user, see Using Windows* XP Client Configuration Manager on page 18 for details. 30 user_guide_rg1210.book Page 31 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Step-by-step 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Encryption Settings. 3 Click Disable Network Encryption. 4 Click Save/Next to apply the change to the gateway. In the wizard, click Save/Next until you see the Save & Restart button to activate and restart your gateway. 31 user_guide_rg1210.book Page 32 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Changing your device settings Change device settings to specify one of two gateway operating modes. Step-by-step • Wireless Gateway Mode – Set the gateway to this mode if you are connecting the gateway directly to a broadband modem. See Changing Wireless Gateway Mode settings on page 33. • Access Point Mode – Set the gateway to this mode if you are connecting the gateway to an existing network. See Changing the access point setting on page 35. 1 From the main Wireless Gateway screen, click Setup Wizard. 2 In the left column under the Setup Wizard, click Device Settings. The following appears. 32 user_guide_rg1210.book Page 33 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 3 Select the mode you want to use. Note You will lose your connection if you are not already connected to a DHCP server. 4 Click Save/Next to apply the change to the gateway. In the wizard, you need to click Save/Next until you see the Save & Restart button to activate and restart your gateway. Changing Wireless Gateway Mode settings Step-by-step If your Internet Service Provider has assigned settings to access the Internet, the following sections help you find the information you need to connect your gateway. 1 From the Wireless Gateway Mode screen, click Cable/DSL Settings. The following appears. 2 See Changing IP settings on page 34, or see Changing cable or DSL settings on page 34 for specific information on changing any setting on the screen. 33 user_guide_rg1210.book Page 34 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings You can also obtain this information from your modem documentation or instructions in the Install Information Worksheet that came with your gateway. Changing IP settings In the IP Settings portion of the Cable/DSL screen, you can change the following settings: • IP address assigned by your ISP – A unique numeric address that identifies each computer on a local network as well as on the Internet. • IP Subnet Mask – Resembles an IP address and helps route Internet traffic to a particular local network or “subnet.” • ISP Gateway Address – The IP address of your Internet service provider's device that routes data traffic to the Internet. • Domain Name Server (DNS) IP Address – The IP address of your Internet service provider's computer with a DNS Server. A DNS Server translates a human-readable address such as www.intel.com into a numeric IP address such as 192.168.0.10. Note Change these settings using the instructions supplied by your broadband provider. Changing cable or DSL settings 34 In the Additional Cable/DSL Settings portion of the Cable/DSL screen, you can change the following settings: • Username (PPPoE) – A user name that applies only if you have a DSL modem that uses the point-to-point over Ethernet (PPPoE or PPP) protocol. Type the user name your ISP provided you. • Password (PPPoE) – A password that applies only if you have a DSL modem that uses the point-to-point over Ethernet (PPPoE or PPP) protocol. Type the user_guide_rg1210.book Page 35 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings password your ISP provided you, then retype it to verify. • Host Name – Applies only if you have a cable modem. If your ISP requires you to enter a host name, enter it exactly as it was given to you • Domain Name – Applies only if you have a cable modem. If your ISP requires you to enter a domain name, enter it exactly as it was given to you. • WAN Ethernet MAC Address – The WAN Ethernet Media Access Control (MAC) address uniquely identifies every device in the network. If your ISP requires you to enter a MAC address, enter it exactly as it was given to you. Note Do not change these settings unless you are instructed to do so by your broadband provider. Changing the access point setting Step-by-step If you are not using the Intel Wireless Gateway to access the Internet, but you want to extend your wired network with wireless capability, choose the Access Point Mode. This mode allows you to bridge your wireless PCs to your Ethernet. 1 From the main Wireless Gateway screen, click Setup Wizard. 2 In the left column under the Setup Wizard, click Device Settings. 35 user_guide_rg1210.book Page 36 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 3 Click Access Point Mode. The following appears. 4 Obtain your IP settings: • Automatically: Click Automatically get IP settings from a DHCP server on the network • Manually: Click Manually enter the access point’s IP settings If you are not connected to a DHCP server when you change to Access Point Mode, you can lose your connection. If you do not have a DHCP server, you may need to specify an IP address. See Refining DHCP server addressing on page 45. The IP Address is a unique numeric address that identifies each computer on a local network as well as the Internet. The IP Subnet Mask resembles an IP address and helps route Internet traffic to a particular local network or “subnet.” You can get these values from your Install Information Worksheet. 5 Click Save/Next to apply the change to the gateway. In the wizard, you need to click Save/Next until you see the Save & Restart button to activate and restart your gateway. 36 user_guide_rg1210.book Page 37 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Saving settings and restarting your gateway It’s a good idea to print your new settings and keep them handy for reference. For details, see Printing your gateway settings on page 25. Each time you click Save/Next after making a change in any of the Setup Wizard screens, the change is instantly applied to the gateway firmware in Read Only Memory (ROM). But when you click Save & Restart, your gateway mode (Gateway Mode or Access Point Mode) hardware is restarted and all changed values in ROM are transmitted to the network. Only then is your gateway fully operational. Step-by-step 1 From your main Wireless Gateway screen, click Setup Wizard. 2 In the left column under the Setup Wizard, click Save & Restart. The following appears. 3 Click Apply. You’ll see a message telling you that your system is resetting. After the gateway sends the values to the network, you see the main Wireless Settings screen, and your new settings are applied. 37 user_guide_rg1210.book Page 38 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 38 user_guide_rg1210.book Page 39 Monday, April 22, 2002 2:20 PM Chapter 4 Using the Advanced Feature Set This chapter describes the advanced feature set of the Intel Wireless Gateway II. It provides instructions for changing the following advanced settings: ■ Changing your gateway password ■ Changing your advanced wireless settings ■ Using system tools ■ Establishing routing protocols ■ Refining DHCP server addressing ■ Assigning virtual server settings ■ Using access control features ■ Changing your gateway IP address ■ Universal Plug and Play Not all users should use the advanced features. It is advisable to use some features only if you have system administrator experience. 39 user_guide_rg1210.book Page 40 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Accessing advanced features Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. The first advanced feature, Change the Gateway password, appears. 2 From the left navigation column, select the advanced setting you want to change. Unlike the Setup Wizard, as soon as you click Apply in the Advanced Settings screens, the changed value is immediately saved and stored in the gateway. You do not need to click Save and Restart. Changing your gateway password To prevent network users from gaining access and changing settings, the gateway is password protected. Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 From the Advanced Settings screen, click Change Password. The following appears. 3 Type your new password, then retype it to verify. 40 user_guide_rg1210.book Page 41 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 4 Click Apply. The password is immediately saved and stored in the configuration software. Write down your password and store it in a safe place. Changing your advanced wireless settings Note Do not change default values unless you are experiencing problems. Use the Advanced Settings screen to quickly change your wireless settings. The settings include: • Network Name (SSID) • Transfer Rate • Header Length (Preamble) • Channel You can change any or all values, then click Apply to save the new settings. Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. The following appears. 41 user_guide_rg1210.book Page 42 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 2 Type the Network Name (SSID). 3 Make sure all the wireless adapters for your PCs have the same SSID. 4 Use the menus to select the correct Transfer Rate, Header Length (preamble) and operating Channel. 5 Click Apply. The values are saved and stored in the configuration software. Setting your transfer rate Ignore this setting unless all your devices have an option to set a short header length. • Select auto to automatically select the best transfer rate (recommended). Setting your operating channel When selecting your channel: • Ensure each wireless adapter in the network can operate on the same channel. • Only switch channels when interference is preventing a good connection. You might first try channels 1, 6, and 11 (since these channels do not overlap). Using system tools The System Tools screen provides tools for troubleshooting. See Using the system tools on your gateway on page 71. • 42 Upgrade your configuration software – You can periodically check the Web to see if there are any new upgrades to the configuration software. Once user_guide_rg1210.book Page 43 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set you’ve downloaded the file to your computer, click Browse to find and install the upgrade. • Reset your gateway – When you click Reset, you restart your gateway using the current settings. • Load default settings – When you click default, your gateway restores the factory settings and returns you to the initial Wireless Gateway screen. Establishing routing protocols Changing your routing protocols is only applicable when you are connecting your gateway to an existing network that already uses routing protocols. It may be necessary to route protocols if you have more than one gateway in your system. Your gateway allows two types of routing protocols: Dynamic and Static. With Dynamic routing, your gateway uses an internal algorithm to automatically adjust the best routing protocol to other gateways (if there are any) in your network. With Static routing, you can set an explicit route when you set the destination IP address, subnet mask, and gateway IP address. 43 user_guide_rg1210.book Page 44 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Dynamic routing 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Routing Information. The following appears. 3 In the SEND field, select the same protocol you use to transmit data to the network. 4 In the RECEIVE field, select the same protocol you use to receive data from the network. 5 Click Apply. The values are saved and stored in the configuration software. Static routing 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Routing Information. 44 user_guide_rg1210.book Page 45 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 3 When the Static Routing Table fields appear, type in the values for: • Destination IP Address: The address of the remote network or host. • Subnet Mask: Assigns the portions of the IP address that are assigned for the network and the host. • Gateway IP Address: The IP address of the gateway. 4 Click Add to send the values to the Static Routing Table. 5 Click Apply to save your changes in the gateway. Refining DHCP server addressing Note DHCP is automatically disabled when your gateway is set in Access Point Mode. The Dynamic Host Configuration Protocol (DHCP) server can select and configure TCP/IP settings automatically for every computer in your network. The DHCP Server Settings screen lets you enable or disable DHCP services. If you enable the server, you can use the default IP address range that the server selects, or select a specified range. You can also select a specific address for specialized servers in your network, such as for email, the Web, and FTP (as long as the addresses are in an acceptable range). 45 user_guide_rg1210.book Page 46 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced settings, click DHCP Server Settings. The following appears. 3 Select Enable DHCP Server Functions if you want to enable the DHCP server. Otherwise, clear this check box and click Apply. 4 If you enabled the server, review the default settings (if any). Type any new IP addresses in the reserved boxes for local network facilities such as e-mail, the Web, or an FTP server. 5 Click Apply. Your changes are sent to the other adapters in the network immediately. Assigning virtual server settings The Virtual Server settings (sometimes called port mapping) allow you to specify virtual addresses for special services such as telnet, HTTP, FTP, IRC, SMTP, POP3, and others. Your Intel Wireless Gateway II has an integrated Network Address Translation (NAT) firewall that prevents any 46 user_guide_rg1210.book Page 47 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set unrequested data from entering your network. Most applications (like Web browsing or e-mail) are unaffected by the NAT firewall because the information that is returned has been requested by a PC on your network. However, some applications (such as games and Internet messaging) experience problems because the NAT firewall blocks data that is needed for them to function correctly. The settings listed on the Virtual Server menu correct the problems experienced by some applications by allowing unrequested data to pass through commonly used services to the PC with the IP Address that was entered. In addition, you can select All (DMZ) to allow unrequested data to pass through all parts of your NAT Firewall to that PC. This disables the NAT firewall for that PC and should only be done if you experience connection problems, or if you have additional firewall software installed on that PC. Note If you add a third-party firewall to a PC, you may be required to configure it to allow internal network communication. Refer to the third-party documentation for assistance. 47 user_guide_rg1210.book Page 48 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Virtual Server Settings. The following appears. 3 Select a service, then type the address for that service. 4 Click Apply to save the addresses in the gateway. Custom Virtual Server Settings Port forwarding is useful if you have a Web server running on a computer on your local network. It allows you to direct traffic to a specific computer on your network automatically. You may also need port forwarding to host some multiplayer games, for video phone applications, and for other interactive applications. Port forwarding only applies to unsolicited inbound traffic. If you enter an address to access a Web page on the Internet, the Web page is displayed on your browser. This is known as solicited traffic. 48 user_guide_rg1210.book Page 49 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set If you don’t use port forwarding, then all unsolicited inbound traffic is blocked by the gateway’s internal firewall. Depending on the application or game that requires port forwarding, you may find configuration information in its documentation or on the Web. You can create a custom rule that defines a specific port and protocol for unsolicited inbound traffic. To create a custom rule 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Virtual Server Settings. 3 Under Custom Settings, type an address, and then click Custom Settings. 4 Enter a port number or range of ports in the Firewall Port field. 5 Select a transport layer protocol from the Protocol list. 6 For increased security purposes, optionally enter a Source IP Address as one of the criteria for the port forward packet to satisfy. You must also specify a Source IP Address to forward certain transport layer protocols like ICMP, GRE, and so on from a client on the Internet to one of the local clients. (If you select such a transport protocol and do not specify a Source IP Address, you will be prompted to do so when you click Apply.) Ports can be forwarded individually or as a range separated by a dash (for example, 23 or 24-1023). The port numbers can be entered in the table in any order. A range may be specified and then individual numbers within that range may be directed to a different IP address. For example, you may enter a range of 1-1024 49 user_guide_rg1210.book Page 50 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set in the Port field and an IP address of 192.168.0.251. You can then designate Ports 23, 80, and 53 to IP address 192.168.0.252. Traffic destined for Ports 23, 80, and 53 only go to IP address 192.168.0.252. Using access control features Using access control provides additional security beyond encryption. You can create a list of users that are granted access to your network based on their device ID, the Media Access Control (MAC) address. With access control, you can also create a list of users that are denied access. In normal operation, the access control features are disabled. Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Access Control. 3 To create a list of users that you want to grant access to your gateway, click Enable the Grant Access List. If you are creating a list of users you want to deny access to, click the Enable the Deny Access List. The following screen appears. 50 user_guide_rg1210.book Page 51 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 4 Type two hexadecimal characters in each box of the MAC address until are boxes are filled. 5 Click Add to add the device MAC address to the list. If you want to delete addresses from the list, click the check box beside the specified MAC address and then click Delete to remove it from the list. 6 Click Apply to save your settings in the gateway. Changing your gateway IP address You might need to change your gateway IP address when setting up the gateway on an existing network. Note If you change your gateway IP address, you also need to change the IP addresses of each network adapter in the same network. Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Gateway IP Address. The following appears. 51 user_guide_rg1210.book Page 52 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 3 Type the new gateway address into the address boxes. 4 Click Apply to save the new address in the gateway. IP addressing in network adapters Make sure IP addressing is set correctly on the network adapter you are using to connect to the Wireless Gateway. When the Wireless Gateway is installed as shown in the Installation Guide, your network adapter must be set to obtain an IP address and a DNS address automatically (DHCP enabled). Windows* XP 1 Click Start > Control Panel. 2 Double-click Network Connections. 3 Right-click the network connection and select Properties. 4 On the scroll down list, double-click Internet Protocol (TCP/IP). 5 On the General tab, select Obtain an IP address automatically. 6 Then select Obtain DNS server address automatically, and click OK. Windows 2000 1 Click Start > Settings > Control Panel. 2 Double-click Network and Dial-up Connections. 3 Double-click the icon representing your network adapter and select the Properties button. 4 On the scroll list, double-click Internet Protocol (TCP/IP). 5 Select Obtain an IP address automatically. 6 On the General tab, select Obtain DNS server address automatically and click OK. Windows ME and 98 52 1 Click Start > Settings > Control Panel. 2 Double-click Network. user_guide_rg1210.book Page 53 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 3 Double-click the TCP/IP protocol associated with your network adapter. 4 On the IP Address tab, select Obtain an IP address automatically. 5 On the DNS Configuration tab, select Disable DNS and click OK. Universal Plug and Play Universal Plug and Play (UPnP*) allows supported operating systems and application software to automatically configure a connection to the Internet. With UPnP enabled, the device configures itself for Internet access when you add the gateway into the network. You can disable Universal Plug and Play (enabled, by default). To learn how to enable Universal Plug and Play in Windows XP and ME, see I’m trying to use UPnP. How do I enable it? on page 68. Note Windows* XP and ME editions support UPnP. Other versions of Windows require a third-party product to use UPnP. To disable Universal Plug and Play on the gateway Universal Plug and Play must be installed and enabled on all computers on which you want to view and control devices. This is usually done through the operating system or configuration software of each device. UPnP 53 user_guide_rg1210.book Page 54 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set can be found in newer operating systems (Windows XP and ME editions), but is not installed by default. 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click UPnP. The following appears. 3 Click Enable Universal Plug and Plan (UPnP) to remove the check mark. 4 Click Apply to save your settings. 54 user_guide_rg1210.book Page 55 Monday, April 22, 2002 2:20 PM Chapter 5 Troubleshooting Refer to the README and Late Breaking News for additional troubleshooting issues and information. The README is on the CD and the Late Breaking News is a paper insert. This chapter presents rudimentary troubleshooting techniques to help you locate operating problems with your gateway and device connections. It provides the following troubleshooting assistance: ■ Problems and solutions ■ Reading settings and device status ■ Using firmware troubleshooting tips ■ Using the system tools on your gateway 55 user_guide_rg1210.book Page 56 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problems and solutions The problems and solutions presented in this chapter assume that you are operating the gateway in wireless gateway mode. Problem I can’t connect to the gateway If you can access the Wireless Configuration Software, then you are connected to the gateway. Solution A Wired Network • Verify that the gateway power is turned ON – the gateway’s Power LED (far left LED – separate from the bank of eight LEDs) should be illuminated. See A look at the gateway hardware on page 5 for a description of the LEDs and their location. • Verify that the System LED (far left in the bank of eight LEDs) is steady green, indicating the gateway is operating correctly. • Check your connections – see the diagrams in the Installation Guide. You may need to replace the cable associated with the connection if the LED differs from the description below: • 56 Verify that the Ethernet LED (one of four LEDs on the right) is solid or blinking, green or amber (indicating link at 10 or 100 Mbps) • Power down your PC, then power it back on. Run the Network Setup Utility (go to Start > Programs > Intel AnyPoint > Intel Wireless Gateway 1210 > Network Setup). If there are errors, follow the instructions on screen. • Can you access the Wireless Gateway configuration software? – From your Web browser, enter the Internet address, http://192.168.0.10 (this is the default value – assumes it has not been changed in the Wireless Gateway configuration software). If the user_guide_rg1210.book Page 57 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting welcome screen does not appear, then make sure the “IP addressing” on the network adapter to which the gateway is connected is set as follows: • The adapter is set to obtain an IP address automatically. You can verify the PC adapter is set correctly by going to an MS-DOS or command prompt. At the command prompt type: ipconfig /all (leave a space before /all) If information scrolls off the screen, use | more (| is shift-1) • Verify the adapter that is connecting to the gateway has an IP address range of 192.168.100.X (where X is between 1 and 254) and the default Gateway address is 192.168.0.10. If the IP address is not correct, verify cables (or wireless settings) are correct and securely attached, remove (or configure a trusted IP range for) software firewalls you've installed on the PC, then restart your PC and check the IP address again. • In your Web browser, specify to not use a proxy server when connecting to the Internet (refer to your browser’s help pages for information). • The adapter is set to obtain a DNS address automatically for Windows* 2000 and Windows XP • The adapter has DNS disabled for Windows 98, Windows 98SE, and Windows ME. 57 user_guide_rg1210.book Page 58 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Solution B 58 Wireless Network • Follow the above solutions for a wired network • Verify that there is a wireless client connected – the gateway’s Wireless Link LED (third from the right in the bank of eight LEDs) blinks green when it detects traffic. • Verify that your wireless adapter is set to operate in Infrastructure mode and uses the same Network ID (SSID) code and encryption settings as the gateway. See Setting or checking your IP address on page 18. Problem I can’t share files and printers among the PCs on my network Solution • Verify that each PC on the network can connect to the gateway (See I can’t connect to the gateway on page 56). • Verify that each PC can “see” every other PC on the network. For instance, on Windows 2000 you would click “My Network Places” to locate each PC by its system name (on Windows 9x, click “Network Neighborhood”). • If you add a third-party firewall to a PC, you may be required to configure it to allow internal network communication. Refer to the firewall documentation for assistance. • Because the operating system network browser can take up to 15 minutes to refresh using TCP/IP, make sure that all PCs have the Microsoft IPX/SPX user_guide_rg1210.book Page 59 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting protocol properly installed with “Frame type” set to 802.3 on the protocol’s Advanced tab. • Also make sure that Client for Microsoft Networking and File and Print Sharing are properly installed, as described below: Note If you are using AnyPoint adapters, this is all taken care of automatically. Windows 98 or ME 1 Click Start > Settings > Control Panel > Network. 2 To add file and print sharing, click File and Print Sharing and then click OK. 3 Follow the onscreen prompts to insert your Windows CD and allow your PC to copy the necessary files. 4 To add a client such as Client for Microsoft Networks or a network protocol, click Add. 5 Choose from among the subsequent dialog boxes according to what you want to add and then click OK. 6 Follow the screen prompts to insert your Windows CD, and your PC copies the necessary files. Windows 2000 1 Click Start > Settings > Control Panel > Network and Dial-up Connections. 2 To add file and print sharing or a client or protocol, right-click the icon representing the network connection your changes should apply to. 3 Click Properties. 4 Click the Install button and select either client, service or protocol according to what you want to add. 59 user_guide_rg1210.book Page 60 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting 5 Choose from among the dialog boxes that follow, and then click OK. 6 Follow the screen prompts to insert your Windows CD, and your PC copies the necessary files. Windows XP 1 Click Start > Control Panel > Network Connections. 2 To add file and print sharing or a client or protocol, right-click the icon representing the network connection your changes should apply to. 3 Click Properties. 4 Click the Install button and select either client, service or protocol according to what you want to add. 5 Choose from among the dialog boxes that follow, then click OK. Problem • Try again to see that each PC can “see” every other PC on the network. For instance, on Windows 2000 you would click “My Network Places” to locate each PC by its system name (on Windows 9x, you would click “Network Neighborhood”). • When other PCs become visible, use standard procedures to share and map drives and printers. I can’t connect to the Internet through my gateway The assumption for the solution below is that you were able to connect to the Internet before you inserted the gateway into your network. Solution 60 • Verify that each PC on the network can connect to the gateway (see I can’t connect to the gateway on page 56). • Verify that the gateway Internet LED is solid green. If the Internet light is off, be sure the Ethernet cable is user_guide_rg1210.book Page 61 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting the proper type for your modem and that it is connected to the modem. • Verify all your modem connections are securely attached. • Turn off the power to your modem, wait at least 5 seconds, then turn off the power to the gateway. Turn power back on in the following order: • • Attach power to the broadband modem, and allow the modem to fully initialize as indicated by the modem LEDs (see modem documentation). • Attach power to the gateway. Confirm the Internet LED is solid or blinking green. • If the Internet LED on the gateway is off, unplug power from the gateway, and attach a new cable between the broadband modem and gateway. Turn power back on to the gateway, and verify the Internet LED is solid green. Verify that the Cable/DSL Settings in the wireless gateway configuration software are correct. See Changing your device settings on page 32. Problem I can’t connect to the gateway’s configuration Web page Solution Check that you have disabled your proxy settings in your browser (refer to your browser’s help pages for information). Make sure your temporary Internet files are deleted. Refer to the browser documentation for how to do this. Problem I’ve made changes to the gateway, clicked Save and Restart, and now can’t connect to the gateway Solution There are several possible solutions: • You’ve changed a setting on the gateway, such as the Gateway IP address, disabled the DHCP server, 61 user_guide_rg1210.book Page 62 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting or changed mode or wireless settings. Restart your PC and try connecting to the gateway again. If you still cannot connect to the gateway, reset the gateway to factory defaults. Locate the reset switch (next to the antenna on the rear panel). Press the reset switch, using an open paper clip, for 5 seconds. 62 • Verify you can connect to the gateway from a wired connection. If you changed wireless settings, you can verify the settings you’ve changed from a wired PC. See Viewing more status details on page 25. • See I can’t connect to the gateway on page 56. Consult the solution that applies to your network (wired or wireless network). Problem I’m experiencing intermittent connections Solution You are likely experiencing interference from other wireless devices (such as your microwave oven or cordless phone). • Make sure the antenna on the gateway is extended (and on your USB adapters, if applicable). • Increase the distance between wireless devices (for instance, don’t position your gateway or adapters near your cordless phone’s base). • If you live in a multi-level dwelling, change the direction of the antenna on the gateway to point directly toward you (when facing the rear panel). This provides better coverage for multi-level buildings. • Switch to another channel on your cordless phone, if possible. • Change the channel on the gateway to channel 1, 6, or 11 (these channels do not overlap each other). user_guide_rg1210.book Page 63 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting See Setting your operating channel on page 42 for more information. Note If you change the channel on your gateway, you need to reboot all your wireless connected PCs. Problem I’m having trouble connecting to my Internet game server Solution Consult your documentation for your game to determine the correct ports to open for your game to operate correctly behind a firewall. See Assigning virtual server settings on page 46. Problem I’m having trouble getting AOL* working Solution • Configure the AOL software connection setup for a TCP/IP (direct) or LAN connection. Save your settings then try again. You may not be able to have more than one instance of the AOL software open at the same time, for a given account. That is, if you are currently accessing the Internet on a PC using the AOL software, you may need to use another browser or another AOL account to access the Internet on another PC. • If you still cannot connect, then verify that you can access the Internet in general through another Web browser (Netscape, Internet Explorer). • If you are able to access the Internet, but cannot access AOL, then refer to your AOL documentation for help and technical support information. Problem I’m having trouble getting my e-mail working Solution • Verify that you have entered the correct Domain Name (DNS entry) from your Install Information 63 user_guide_rg1210.book Page 64 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Worksheet. If it is correct, you should be able to browse the Internet. • Verify that each PC connected to the gateway can access the Internet. See I can’t connect to the Internet through my gateway on page 60. • Check the e-mail settings provided by your ISP on each PC. Note If you can access the Internet, the problem is NOT in the gateway. Problem I’m using a third-party adapter and I cannot access the gateway or the Internet Solution Use the following instructions to make sure the network properties are set correctly for obtaining an IP address. Setting or checking your IP address Depending on your operating system, follow the appropriate set of instructions. Windows 98 and ME 1 Click Start > Settings > Control Panel > Network. 2 Select the TCP/IP --> [the name of the Network Adapter]. For example, Intel® AnyPoint® Wireless II Adapter. 3 Click Properties. 4 Click the IP Address tab. 5 Make sure that the Obtain an IP address automatically option is selected. 6 On the DNS Configuration tab, make sure Disable DNS is selected. 7 If one or both are not selected, select them, and then restart the PC. 64 user_guide_rg1210.book Page 65 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Windows 2000 1 Click Start > Settings > Network and Dial-up Connections. 2 Right-click [the name of the Network Adapter], for example, Intel AnyPoint Wireless II Adapter, and select Properties. 3 In the Local Area Connection Properties dialog box, click Internet Protocol (TCP/IP). 4 Click Properties. 5 Make sure that the Obtain an IP address automatically option is selected. 6 Make sure that the Obtain DNS server address automatically option is selected. 7 If one or both are not selected, select them and restart the PC after you make the change. Windows XP 1 Click Start > Control Panel > Network Connections, and then click Network Connections. 2 Right-click [the name of the Network Adapter], for example, Intel AnyPoint Wireless II Adapter, and select Properties. 3 In the Local Area Connection Properties dialog box, click Internet Protocol (TCP/IP). 4 Click Properties. 5 Make sure that the Obtain an IP address automatically option is selected. 6 Make sure that the Obtain DNS server address automatically option is selected. 7 If one or both are not selected, select them and restart the PC after you make the change. 65 user_guide_rg1210.book Page 66 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problem I’m using Internet Connection Sharing (ICS) and don’t know how to remove it Solution Internet Connection Sharing is a software method for sharing an Internet connection. The gateway provides this method now. To manually remove ICS, use the following instructions for your operating system. Windows 98 1 Click Start > Settings > Control Panel > Add/ Remove Programs. 2 Click the Windows Setup tab. 3 Click Internet Tools and then click Details. 4 Select Internet Connection Sharing to remove the check mark, and then click OK. 5 Click Apply to save your changes. Windows removes the components and prompts you to restart your PC. 6 Click Yes to restart. Windows ME 1 Click Start > Settings > Control Panel > Add/ Remove Programs. 2 Click the Windows Setup tab, click Communications, and then click Details. 3 Select Internet Connection Sharing to remove the check mark, and then click OK. 4 Click OK. Windows removes the components and prompts you to restart your PC. 5 Click Yes to restart. 66 user_guide_rg1210.book Page 67 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Windows 2000 1 Click Start > Control Panel > Network and Dial-Up Connections. 2 Right-click the dial-up, VPN, or incoming connection you have shared, and then click Properties. 3 On the Sharing tab, remove the Enable Internet connection sharing for this connection check box, and click OK. Windows XP 1 Click Start > Control Panel > Network Connections. 2 Click the connection you have shared, and then under Network Tasks, click Change settings of this connection. 3 On the Advanced tab, remove the Allow other network users to connect through this computer’s Internet connection check box, and click OK. Problem My Internet game, which is Universal Plug and Play aware, does not work Solution Make sure Universal Plug and Play is enabled on the gateway. See Universal Plug and Play on page 53. You also may need to enable UPnP on your Windows system. See the following problem and solution. Note Windows XP and Me editions support UPnP. Other versions of Windows will require a third-party product to use UPnP. 67 user_guide_rg1210.book Page 68 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problem I’m trying to use UPnP. How do I enable it? Solution Instructions for installing UPnP on Windows XP and Windows ME follows. Other versions of Windows will require a third-party product to use UPnP. Windows ME 1 Click Start > Settings > Control Panel > Add/ Remove Programs. 2 Click the Windows Setup tab. 3 In the Components list, select the Communications check box, and then click Details. 4 Make sure the Universal Plug and Play check box is selected and then click OK. 5 Click Apply to save your changes. Windows installs the components. You are prompted to restart your PC. 6 Click Yes to restart. Windows XP 1 Click Start > Control Panel > Add or Remove Programs, and then in the left channel, click Add/ Remove Windows Components. 2 In the Components list, select the Networking Services check box, and then click Details. 3 Select Universal Plug and Play, and then click OK. 4 Click Next and then Finish. 68 Problem My Internet game does not work Solution You may need to enable a custom rule on the gateway. See To create a custom rule on page 49. Also, see I’m having trouble connecting to my Internet game server on page 63. user_guide_rg1210.book Page 69 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problem I can’t take my laptop and roam between access points Solution The Intel Wireless Gateway II is not specifically designed to be used in this kind of environment; however, to locate an access point, your wireless adapter might need to be reset to find the gateway. To do so, Go to an MS-DOS or command prompt and type: ipconfig /renew If you are using an AnyPoint Wireless II network adapter and AnyPoint software: 1 Open the AnyPoint Connection Manager and click the Profile Manager tab. 2 Click Scan. Your adapter automatically finds the gateway and displays its Network Name in a dialog box. 3 Select the gateway's Network Name and click Connect. 4 Verify that you can connect to the Internet by opening your Web browser and navigating to a familiar Web site. If you are using a third-party network adapter, see the adapter documentation for how to configure the adapter to connect with an access point. If all else fails If none of the previous problems and solutions seem to match your situation, try the following: • Turn off the power to your modem, wait at least 5 seconds, then turn it back on. • Reset the gateway. See Resetting the gateway on page 73. 69 user_guide_rg1210.book Page 70 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting • If you cannot get to the system tools screen to perform this reset, then unplug the power cord from the gateway, wait at least 5 seconds, then plug the power cord back in. • Restore the gateway to its original factory defaults. See Loading default settings on page 73. Reconfigure the gateway using the gateway configuration software. See Resetting the gateway on page 73. Reading the gateway indicator lights As an initial operational check of your gateway, check the indicator lights. The indicators are: • System – Normally on. Blinks during reset or when applying new gateway configuration information. • Ethernet – Blinks at a rate that corresponds to the amount of Ethernet traffic on the Ethernet ports. • Internet – Blinks at a rate that corresponds to the amount of Internet traffic on the Internet port. • Wireless – The Wireless Activity and Link lights blink at a rate that corresponds to the amount of traffic that occurs between wireless PCs and the gateway. These lights always have some activity because the gateway is constantly attempting to receive data. • Power – Normally on. If off, check that the power cable connectors are securely in place. See A look at the gateway hardware on page 5 for a description of the LEDs and their location. Reading settings and device status If you are having connection problems with your broadband modem, or the wired or wireless network, check the Status screen. From this screen, you can see if your connections are active or not connected. You can 70 user_guide_rg1210.book Page 71 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting also perform diagnostics and troubleshooting to test the gateway operation. 1 From the Wireless Gateway screen, click Status. The following appears. 2 Click Details. You will see the status of all your connections. Using firmware troubleshooting tips From the Status table, you can also use troubleshooting tips to help you isolate connection problems. From the Status screen, click Troubleshooting to see the troubleshooting checklist. It provides information and tips for two connection conditions: • Your PC cannot connect to the Internet through the gateway. • You have one PC working, but you cannot wirelessly connect other PCs to the gateway. Using the system tools on your gateway The System Tools screen provides easy-to-use tools for troubleshooting. You can quickly reset your gateway, 71 user_guide_rg1210.book Page 72 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting load default settings, or upgrade your configuration software. 1 From the main Wireless Gateway screen, click Advanced Settings. The following appears. 2 From the left column under Advanced Settings, click System Tools. 3 For additional information, see the following sections: Upgrading your firmware • Upgrading your firmware • Loading default settings • Resetting the gateway You can periodically check the Web to see if there are any new upgrades to the configuration software. Using the latest firmware upgrades can solve some troubleshooting issues. • For residential or small office applications when using Intel AnyPoint Wireless II Network adapters, or thirdparty adapters, check for a gateway firmware upgrade and instructions at: www.apsupport.intel.com 72 user_guide_rg1210.book Page 73 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Loading default settings When you click Default, your gateway restores the factory settings and returns you to the initial Wireless Gateway screen. Use the default settings if you want to create a new configuration or start from known settings. 1 From the main Wireless Gateway screen, click Advanced Settings. 2 Click System tools. 3 Click Default. Your gateway now has the initial factory settings, but any firmware upgrades remain. Note The device IP address will be reset to 192.168.0.10 Resetting the gateway When you click Reset, you restart the gateway using the current settings. The gateway shows the initial Wireless Gateway screen. Click Reset from the System Tools screen if you have mounted the unit on the wall or ceiling and cannot physically access the Reset button. 1 From the main Wireless Gateway screen, click Advanced Settings. 2 Click System tools. 3 Click Reset. Your gateway restarts with your current settings. 73 user_guide_rg1210.book Page 74 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting 74 user_guide_rg1210.book Page 75 Monday, April 22, 2002 2:20 PM Chapter 6 Glossary This section contains a list of network and computer related terms with definitions. 75 user_guide_rg1210.book Page 76 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary Glossary 802.11b Ad Hoc Mode A specific networking standard created by IEEE that defines engineering design parameters for high-speed wireless data transmission. The 802.11b standard allows different manufacturers to create wireless products that are compatible with each other. Also called Peer-to-Peer mode A software setting for 802.11b wireless adapters. Adapter Also network adapter or NIC A hardware device that allows your PC to connect to a network. Access Point (AP) ASCII characters DHCP 76 A hardware device that serves as a communications “hub” for 802.11b wireless PCs and can also provide a connection to a wired network. An AP can double the range of wireless client PCs and provide enhanced security. Any printable alpha-numeric character. Dynamic Host Configuration Protocol. A TCP/IP protocol that defines a way to automatically assign IP addresses to computers on a network. IP addresses are managed by a DHCP server on the network. When a computer starts, it requests an IP address from the server. The server leases an address for a set time. After that time, the computer makes a new request. When a Windows* computer is configured to obtain an IP address automatically, it attempts to get an address from a DHCP server. Windows 2000 and Windows NT* servers include DHCP server software that can provide this service. Network appliances that rely on TCP/IP often include a DHCP server. user_guide_rg1210.book Page 77 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary Driver (Device Driver) Special software programs required for any device to install properly on a PC. Devices include network adapters, printers, scanners, modems, audio cards, CD drives, monitors, and so on. Drivers enable the device to coordinate its activities with the PC to which it is attached. DNS Domain Name System. A naming service used to identify servers connected to the Internet. Every domain name is unique. DNS servers maintain a database of names and associated IP addresses, so Web users can browse to a domain name and reach the server at the associated IP address. Encryption A method of converting all of the information that is transmitted over a wireless network into a form that cannot be read by unauthorized persons. Encryption provides additional data security in 802.11b wireless networks. Ethernet Ethernet is defined by the IEEE 802.3 standard. Ethernet networks operate at 10 Mbps using CSMA/CD (CarrierSense Multiple Access with Collision Detection) to run over 10BaseT cables. Ethernet address (MAC address) Each computer on an Ethernet network has its own unique, pre-programmed Media Access Control (MAC) address. This 12-digit hexadecimal address is encoded into the circuitry of the computer's network adapter when it is manufactured. Other devices on the network use this address to identify the computer. This address is not the same as the IP address that is assigned to computers on TCP/IP networks. On these networks, the IP address is associated with the MAC address to enable network communication. Firewall Software on a network gateway server that protects the computers on a private network from the Internet. The 77 user_guide_rg1210.book Page 78 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary firewall can also control what Internet resources local network computers can access. Gateway A network device that provides a bridge or entrance to another network. For example, a residential gateway can allow a wireless network to connect to an Ethernet network. Hexadecimal A base-16 number system. That is, a numbering system that counts 16 base unit numbers before adding a new digit. Hexadecimal numbers use 0-9 and then the letters A-F. For example, the letter A in hexadecimal represents 10 in decimal, F is 15 in decimal, and the hexadecimal number 10 is 16 in decimal. Hub The central connection point for network cables that connect to computers or other devices on a network. With an 8-port hub, you can connect cables to 8 computers Infrastructure Mode A software setting for 802.11b wireless adapters allowing connectivity to a central device, either a gateway or an access point. The gateway or access point handles the communication between PCs and often manages the Internet connection. See Ad Hoc and Access Point. IEEE ISP The Institute of Electrical and Electronics Engineers. Internet Service Provider An organization that provides access to the Internet. Users connect with the ISP using a conventional or broadband modem. LAN Local Area Network A computer network that serves users within a defined location. The benefits include the sharing of Internet access, files and equipment like printers and storage devices. LANs use Ethernet cabling (10BaseT), existing 78 user_guide_rg1210.book Page 79 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary phone lines or radio waves to transmit data between the PCs. LANs include home and small-business networks. Mbps NAT Peer-to-Peer Mode Profiles (Network Profiles) Megabits per second, a measure of data transmission speed. Network Address Translation. A service that translates your local private IP addresses to a public Internet address so your privately addressed network can connect to the public Internet. NAT simplifies network setup and adds a measure of security to your network because your private network addresses are never seen on the Internet. See Ad Hoc Mode. A collection of software settings and network identification information that is unique for each network. Protocols (Network Protocols) Define the rules for all aspects of data communication, just like a written language uses rules for spelling, sentence structure, and so on. Protocols describe the way data is organized, transmitted and received. The TCP/IP protocol is one of the most common. Resources (Network resources) Software or hardware shared by the users of a network. Resources can include software applications, documents, digital pictures and music, games, numeric data, and devices such as printers, modems and disk drives. Roaming SSID Moving seamlessly from one access point coverage area to another with no loss in connectivity. Service Set Identifier. To communicate with each other, all wireless devices on the same network must use the same SSID. The SSID allows two or more wireless 79 user_guide_rg1210.book Page 80 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary networks to function in the same vicinity without interfering with each other. The SSID can be a word or a combination of letters and numbers. Subnet A distinct separate part of a computer network. Often, computers in one building or location form a subnet. Dividing a large network into subnets isolates network traffic, enhances network performance, and provides a mechanism for organizing the network in a logical manner. You divide a network into subnets by connecting network segments with a router. On a TCP/IP network, IP routers connect subnets together. Subnet mask A mask used to determine the subnet for an IP address. IP addresses have two parts: a subnet address and the computer address. The subnet mask determines what part of the IP address is the subnet address. For example, if you have a subnet mask of 255.255.0.0, the first two numbers in your IP address are the subnet address. The last two numbers are your computer's address on the local network. Your computer uses the subnet mask to decide whether to send data to another computer on the local network, or to send the data to the address specified by your default gateway. If the subnet part of the address you are sending data to matches your IP address, then your computer tries to send the data on the local network. If these do not match, then the computer you are sending data to is on another subnet (probably on the Internet), so your computer sends the data to your default gateway, and the gateway forwards it on to the Internet. Switch Similar to a hub, a switch is a central connection point for network cables that connect to computers or other network devices. However, when two devices communicate through a switch, it sends signals directly from one port to the other port, instead of transmitting to all ports, like a hub does. You can connect a computer or a hub to each port on a switch. 80 user_guide_rg1210.book Page 81 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary TCP/IP Transmission Control Protocol/Internet Protocol. The protocol that computers use to communicate over the Internet. TCP determines how a computer breaks up data into small units, called packets, to be sent to another computer, and how the receiving computer reassembles the packets into a single file. IP determines how the packets are routed across the Internet. UPnP Universal Plug and Play (UPnP) is a standard that uses Internet and Web protocols to enable devices such as PCs, peripherals, and wireless devices to be plugged into a network and automatically detect each other. With UPnP enabled, when you add the gateway into the network, the device configures itself for Internet access. USB Universal Serial Bus A peripheral bus standard that enables external devices to attach to a PC while the PC is powered on. The flatshaped USB connector plugs into a similarly shaped socket on the PC. VPN Virtual Private Network. A VPN is a type of computer network that functions like a private network but uses public phone lines to carry data. VPNs use special communication protocols and security techniques to maintain privacy at a lower cost than is possible with dedicated phone lines. The VPN software encrypts data before sending it across the Internet to the other local network. This keeps the data and the two local networks secure, but lets them form a virtual network that includes computers in two separate locations. 81 user_guide_rg1210.book Page 82 Monday, April 22, 2002 2:20 PM Chapter 7 Specifications The following technical specifications are for reference purposes only. 82 user_guide_rg1210.book Page 83 Monday, April 22, 2002 2:20 PM Chapter 7 – Specifications Technical specifications Actual product performance and compliance with local telecommunications regulations may vary from country to country. Intel Corporation only ships products that are type approved in the destination country. Specification Description Interoperability Wireless: IEEE 802.11b, Wi-Fi* certified Wired: IEEE 802.3 (Ethernet) Data rate Up to 11 Mbps wireless Up to 100 Mbps wired Wireless Frequency 2.400 ~ 2.4835 GHz (subject to local regulations) Direct Sequence Spread Spectrum Security 64-bit and 128-bit (WEP) encryption NAT firewall Access Control Lists Kensington Lock capabilities Connections Supports up to 254 unique addresses. Up to 32 simultaneous connections (16 wireless and 16 wired) Range Open space: up to 600 feet Indoors: up to 300 feet Ports Internet port: One 10 Mbps RJ-45 connection for broadband modem LAN ports: Four 10/100 Mbps RJ-45 connections with auto-crossover Antennas (two) External, adjustable, high -gain (1.5dBm) with swivel neck adjustment Internal, integrated F-type LED Indicators Power, System status, Broadband (Internet) Link, Wireless Link and Activity, Ethernet (four) 83 user_guide_rg1210.book Page 84 Monday, April 22, 2002 2:20 PM Chapter 7 – Specifications Specification Description Roaming Functions Gateway and Access Point configurations NAT, DHCP server and client, PPPoE Client, VPN pass-through Network Protocol TCP/IP, IPX/SPX, NetBEUI Mounting Back panel allows mounting to ceiling Power adapter Input: AC 100-240V 50-60 Hz, 0.35A Output: CD 5V, 2.0A 84 user_guide_rg1210.book Page 85 Monday, April 22, 2002 2:20 PM Chapter 8 Regulatory Compliance Statements This chapter contains the following agency notices: ■ Safety compliance statement ■ Emissions compliance statements ■ Canadian compliance statements ■ European Union compliance statements 85 user_guide_rg1210.book Page 86 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements Safety compliance statement This product complies with the safety requirements for Information Technology Equipment, and is Listed by Underwriters Laboratories, Inc. to UL 60950 and CSA C22.2 No. 950 for the U.S. and Canada. Emissions compliance statements This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning this equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Change the direction of the radio or TV antenna. • To the extent possible, relocate the radio, TV, or other receiver away from the product. • Plug the host computer into a different electrical outlet so that the computer and the radio or TV are on different electrical branch circuits. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 86 user_guide_rg1210.book Page 87 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements CAUTION IF YOU MAKE ANY MODIFICATION TO THE EQUIPMENT NOT EXPRESSLY APPROVED BY INTEL, YOU COULD VOID YOUR AUTHORITY TO OPERATE THE EQUIPMENT. RF exposure compliance statements Notice: Install or position the Intel® Wireless Gateway II Model 1210 so that the antenna is at least 8 inches (20 cm.) from the user or other persons. Failure to locate the antenna at this minimum distance may result in exceeding the FCC limits for human exposure to RF (radio frequency) energy. Also, do not operate in conjunction with any other antenna or transmitters. Canadian compliance statements This Class B digital apparatus complies with Canadian ICES-003. [French] Cet appereil numérique de la classe B est conforme à la norme NMB-003 du Canada. This equipment complies with Canada 210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. European Union compliance statements We, Intel Corporation, declare under our sole responsibility that the product: Intel Wireless Gateway II Model 1210 87 user_guide_rg1210.book Page 88 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements is in conformity with all applicable essential requirements necessary for CE marking, following the provisions of the European Council Directive 89/336/EEC (EMC), Council Directive 73/23/EEC (Safety/Low Voltage Directive), and Council Directive 1999/5/EC (Radio Equipment and Telecommunications Terminal Equipment). The product is for distribution within all member states of the EU with the following restriction: France limited to 2446.5-2483.5 MHz indoor use. The product is properly CE marked demonstrating this conformity. English This product follows the provisions of the European Directive 1999/5/EC. Dansk Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Suomi Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä. Français Ce produit est conforme aux exigences de la Directive Européenne 1999/5/EC. Deutsch Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie 1999/5/EC Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC Italiano Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norsk Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. 88 user_guide_rg1210.book Page 89 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Español Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Svenska Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Product Ecology Statements The following information is provided to address worldwide product ecology concerns and regulations. Disposal Considerations This product contains the following materials that may be regulated upon disposal: lead solder on the printed wiring board assemblies. Intel encourages its customers to recycle its products and their components (e.g. batteries, circuit boards, plastic enclosures, etc.) whenever possible. In the U.S., a list of recyclers in your area can be found at: http:// www.eiae.org. In the absence of a viable recycling option, products and their components must be disposed of in accordance with all applicable local environmental regulations. Disassembly Instructions This section is provided to aid in the disassembly and recycling of this Intel product. Only technically qualified persons should disassemble this product. Notice, no user serviceable parts inside. Tools needed: • Small flathead screwdriver • Small phillips head screwdriver 89 user_guide_rg1210.book Page 90 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements Disassembly steps: 1 Remove the label located at the bottom of the unit – to access the single phillips head screw. 2 Remove the single phillips head screw located at the bottom of the unit. 3 Locate two slots on the right-side of the unit. 4 By inserting a small flathead screwdriver first into one of the slots then the other, slowly pry the top cover off the unit. 5 You can now recycle the plastic case as well as the internal circuit boards. 90 user_guide_rg1210.book Page 91 Monday, April 22, 2002 2:20 PM Chapter 9 Index Access Point mode 3, 35 Access point, defined 76 Ad hoc mode (see peer-to-peer) 76 Advanced settings 40 Advanced settings, changing 40 Back panel, described 8 Broadband modem 34 Cable/DSL settings 33 Changing Access point mode 35 Advanced settings 41 Channel 42 Device settings 32 IP settings 34 Modem settings 34 Network Name 26 Wireless settings 26 Channel 42 Channels, changing 42 Configuration software 9, 23 Connect to the gateway, how to 24 Connection status 25 Custom rule, creating 49 Custom Virtual Server settings 48 ESSID (See SSID) 79 Factory settings 73 Firewall 4 Firmware, upgrading 72 Front panel, described 5 Gateway password, changing 40 Gateway, defined 78 Header length 42 Hexadecimal, defined 78 Host name 35 Infrastructure mode, defined 78 Internet sharing 4 IP address 34 IP settings, changing 34 IP subnet 34 IP subnet mask 36 ISP settings 11 LEDs, described 5 Default settings 25, 73 Device settings, changing 32 DHCP server 45 DHCP, defined 76 Disable encryption 31 DNS, defined 77 Domain name 35 Domain name server 34 MAC address 35 Manual encryption 11 Modem settings, changing 34 Enable DHCP 46 Encryption 4, 10 Enabling or disabling 30 Generating from password 28 Manually entering 29 Encryption keys, changing 28 Encryption, defined 77 Network Encryption, defined 77 Network ID Code 10 Network Name (See SSID) 79 Network Name, changing 27 Password encryption 11 Password protection 40 Preamble 42 Profiles, defined 79 91 user_guide_rg1210.book Page 92 Monday, April 22, 2002 2:20 PM Index Range 4 Resetting and restarting gateway 73 Routing information 43 Routing protocols 43 Save and restart 37 Service requirements 5 Setup wizard 23 Specifications 83 SSID, defined 79 SSID, see Network Name 27 System requirements 4 System tools 42, 71 Transfer rate 42 Troubleshooting information, where to find 12 Troubleshooting tips 71 Upgrading firmware 72 UPnP 53 UPnP, defined 81 UPnP, disabling 53 Viewing Connection status 25 default settings 25 Virtual Server settings 46 WEP (see Network Encryption) 77 Wired Equivalent Privacy (see Network Encryption) 77 Wireless settings 9, 26 Wizard, setup 23 92
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