Intelibs D01T4JX1 Satellite Smart Phone Car Kit User Manual 2

Intelibs, Inc. Satellite Smart Phone Car Kit Users Manual 2

Contents

Users Manual-2

GENUS Car Kit
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User Guide
Power Supply
• This car kit supports 12V DC power only. Do not use in vehicles with 24V DC power.
• Connect the power supply only to designated power sources as marked on the product.
• To reduce risk of damage to the electric cord, remove it from the cigarette lighter by holding onto the
cigarette lighter adapter rather than the cord.
• Make sure the cord is positioned so that it will not be stepped on or otherwise subjected to damage or stress.
• To reduce risk of electric shock, unplug the unit from any power source before attempting to clean it.
Children
Do not allow children to play with your car kit as it contains small parts that could become detached and create a
choking hazard.
Copyright Information
© 2011 TerreStar Networks Inc. All rights reserved. The information contained herein is subject to change without
notice. TerreStar retains ownership of and all other rights to the material expressed in this document. Any repro-
duction of the content of this document without prior written permission from TerreStar is prohibited. Product
names, logos, brands and other trademarks featured or referred to within this document are the property of their
respective owners.
The only warranties for TerreStar products and services are set forth in the express warranty statements accom-
panying such products and services. Nothing herein should be construed as constituting an additional warranty.
TerreStar shall not be liable for technical or editorial errors or omissions contained herein.
Legal Information and Warnings
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GENUS Car Kit
User Guide
LIMITED WARRANTY
For a period of 90 days from the date of purchase, TerreStar Networks Inc. (“TerreStar”) warrants this Product
(including any accessories provided in the box) against defects in materials or workmanship. If this Product is
determined to be defective within the 90 day warranty period, TerreStar will repair the Product or replace it with a
new or refurbished Product, at its option, at no charge to the customer, except as set forth below.
This warranty does not cover cosmetic damage or damage due to misuse, abuse, negligence, acts of God, acci-
dent, or modication of any part of the Product. This warranty does not cover damage due to improper operation
or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility
authorized by TerreStar to service this Product. This warranty is only valid in the United States.
To obtain warranty service, you must receive a Return Authorization from TerreStar and ship the Product at your
expense to TerreStar’s authorized service facility. You must ship the Product in either its original packaging or
packaging aording an equal degree of protection.
This warranty does not cover customer instruction, set up or set up adjustments or network coverage problems.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
TERRESTAR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. Additionally,
this warranty gives you specic legal rights, and you may have other rights which vary from state to state.
LIMITED WARRANTY
GENUS Car Kit
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User Guide
The TerreStar GENUS® Car Kit is an accessory to the TerreStar GENUS®, the world’s rst integrated satellite/cellular
smartphone. The GENUS Car Kit extends the reach and functionality of the TerreStar GENUS by enabling in-car
mobile coverage with continuous power supply.
With the GENUS Car Kit, you can attach to the TerreStar-1 satellite in more challenging conditions (such as in-
vehicle mobile or degraded line-of-sight) and stay connected longer. Some of the benets enjoyed by GENUS
Car Kit users are:
Better performance
• Improved mobility
• Powered roof top antenna
• Improved voice and data signal quality
- Up to +6 dB gain on transmit path
- Up to +10 dB gain on return path
• Improved line of sight to satellite
• Fewer dropped calls
Continuous power supply
• Stay connected longer
• Cradle for hands free GENUS operation*
Easy installation
• Magnetic mount to vehicle roof top
• Cradle with windshield suction mount
• Transceiver placement under seat or in center console
• DC power adapter
* Microphone, speaker not included in Car Kit.
Introduction
Thank you for purchasing the TerreStar GENUS Satellite Smartphone Car Kit.
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GENUS Car Kit
User Guide
In the Box
Getting Started
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Antenna
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Rubber Sleeves
(on cables)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Receive (Rx) Cable
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Transceiver
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Spanner Wrench
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Transmit (Tx) Cable
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Installation Guide
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Cradle RF Cable
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Cradle
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Suction Mount
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
User Guide
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Micro USB
Power Cord
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Dashboard
Mounting Disk
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
DC Power Adapter
Antenna Magnetic mount roof top antenna.
Transceiver Amplies the radio signal to and from the satellite.
Cradle Holds GENUS device.
Suction Mount Mounts cradle to the windshield or dashboard.
Dashboard Mounting Disk Adhesive mount for dashboard installation option.
RF Cables Transmit (Tx) cable (3 m) connects transceiver to antenna.
Receiver (Rx) cable (3 m) connects transceiver to antenna.
Cradle RF cable (1.5 m) connects transceiver to cradle.
Micro USB Power Cord Power cable from transceiver to GENUS to charge GENUS.
DC Power Adapter Supplies 12V DC power to transceiver via vehicle cigarette lighter.
Rubber Sleeves Preinstalled on the cables.
Spanner Wrench Tool to tighten connectors of RF cable to antenna RF ports.
Installation Guide Contains technical specications, step-by-step installation procedures, diagrams,
troubleshooting and Q&A section.
User Guide Overview of the GENUS Car Kit functionality and proper use.
GENUS Car Kit
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User Guide
Car Kit Device
Antenna
Getting Started
Rx Port Connects Rx cable between antenna Rx port and transceiver Rx port.
Tx Port Connects Tx cable between antenna Tx port and transceiver Tx port.
Magnet Antenna is attached via magnets on the roof of the vehicle.
Magnets are inside the antenna cover and are not visible from outside.
Top View
Rx Tx
Rx Port Tx Port
Rx Tx
Magnet locations (inside the cover)
Bottom View
The GENUS Satellite Smartphone Car Kit antenna can only access the TerreStar-1 satellite
and is not capable of accessing any cellular signals.
NOTE
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GENUS Car Kit
User Guide
Getting Started
Car Kit Device
Transceiver
On/O Switch Powers on and o the transceiver.
DC Input Provides power to transceiver via DC power adapter.
DC Out to GENUS Provides power to GENUS via micro USB cable.
Tx Antenna Port Connects antenna to transceiver Tx port.
Rx Antenna Port Connects antenna to transceiver Rx port.
RF Port to Cradle Connects RF cable to cradle.
Power LED When on, green LED is illuminated.
Fault LED When red LED is illuminated, indicates fault. See troubleshooting.
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
DC Out to GENUSDC Input from Cigarette Lighter
Power LED
Fault LED
RF Port to Cradle
Rx Antenna Port
Tx Antenna Port
On/O Switch
GENUS Car Kit
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User Guide
Car Kit Device
Mounting Hardware
Getting Started
Cradle Holds GENUS device.
Antenna Jack Attaches GENUS to external antenna port.
Clip Secures GENUS device in cradle.
RF Connector Connects cradle to transceiver via RF cable.
Suction Mount Axes cradle to windshield or adhesive disk.
Adhesive Disk Enables suction mount to be adhesively mounted to dashboard if desired.
Suction Mount
Adhesive Disk
Antenna Jack
Cradle
RF Connector
Clip
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GENUS Car Kit
User Guide
Car Kit Device
RF Cables
Getting Started
Rx RF Cable Receive (Rx) cable (3 m) connects transceiver to antenna.
“RX” is marked on the neck of the cable.
Tx RF Cable Transmit (Tx) cable (3 m) connects transceiver to antenna.
“TX” is marked on the neck of the cable.
Cradle RF Cable Cradle RF Cable (1.5 m) connects transceiver to cradle.
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Rx RF Cable Tx RF Cable Cradle RF Cable
GENUS Car Kit
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User Guide
Car Kit Device
Power Cables
Getting Started
DC Power Adapter Supplies 12V DC power to transceiver via cigarette lighter.
1 spare fuse is enclosed.
Transceiver to GENUS Micro USB Allows charging of GENUS from transceiver.
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Transceiver to GENUS Micro USBDC Power Adapter
The TerreStar GENUS Car Kit supports 12V DC power only.
Do not use in vehicles with 24V DC power.
WARNING
Spare fuse
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GENUS Car Kit
User Guide
Car Kit Device
Other Materials
Getting Started
Rubber Sleeves Preinstalled on the cables.
Screws Can be used to secure transceiver to vehicle.
Spanner Wrench Used to fasten the RF connectors to the antenna or transceiver.
Alcohol Pad Included with suction mount to clean windshield prior to mounting.
User Guide Overview of the GENUS Car Kit functionality and proper use.
Installation Guide &
Technical Specications
Contains technical specications, step-by-step installation procedures, diagrams,
troubleshooting and Q&A section.
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
RX Ant.
OFF
ON
DC IN
(From the CAR)
DC OUT
Power ALERT
Cradle
TX Ant.
(To GENUS)
Alcohol Pad
Screws Spanner Wrench
User Guide
Rubber Sleeves
(on cables)
Installation Guide & Technical Specications
GENUS Car Kit
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User Guide
Car Kit Device Connection Diagram
Getting Started
Antenna
Transceiver
Cradle
* GENUS not included in Car Kit
DC IN
ON
OFF
(From the CAR)
DC OUT
(To GENUS)
Top view
Side view
DC Power Adapter
Tx Port
Tx RF Cable (3 m)
Rx RF Cable (3 m)
Cradle RF Cable (1.5 m)
Micro USB Power Cord
Rx Port
TX Ant. CradleRX Ant.
Power ALERT
Rx Port
Tx Port
Antenna
Transceiver
Cradle
TX Ant. CradleRX Ant.
Power ALERT
DC IN
ON
OFF
(From the CAR)
DC OUT
(To GENUS)
Top view
Side view
DC Power Adopter
Tx RF Cable
Rx RF Cable
1.5M RF Cable
Micro USB Power Cord
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GENUS Car Kit
User Guide
Establishing a Satellite Connection
1. Ensure that the antenna on the roof of the vehicle has a clear view of the southern sky.
The antenna must be able to “see” the entire southern sky. Tall buildings or similar structures, heavily leafed trees
and mountains between you and the satellite can degrade performance as they block the signal between the
antenna and the satellite. Having a completely open view of the sky plays a very important role in maximizing
performance.
2. Before Calling
Before calling, Car Kit should be properly installed by following the installation guide.
1. Plug in the DC power adapter to vehicle cigarette lighter.
2. Start the vehicle to supply power to the Car Kit.
3. Check that DC power adapter LED light is on.
4. Turn the transceiver On/O switch to the On position and check that the LED is green.
5. Power on GENUS and verify that GENUS device charging LED is on.
6. Select External Antenna in the GENUS Windows Mobile User Interface.
Tap > Settings > Connections > External Antenna, select Use external antenna and press .
7. Reboot the GENUS.
Satellite Connection
Obstructions may prevent achievement of optimal performance.
Note
GENUS Car Kit
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User Guide
3. Connecting to satellite
Step 1 : On the Home screen of GENUS, tap switch to
satellite to switch to satellite.
Then tap Yes to conrm the switch.
Step 2 : The device displays the connection progress.
Wait for the device to display ‘Connected to satellite’.
Step 3 : You can start using satellite services when
Connected to Satellite is displayed.
Satellite Connection
It may take a few moments to connect to the satellite. The device screen will show
connection progress from Initializing Connection, Searching for Satellite, Connecting to
Satellite, and Connected to Satellite.
Note
Once a satellite call is initiated or received, select Speaker On on the GENUS screen to
enable hands free operation.
Note
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GENUS Car Kit
User Guide
General
Cradle
Transceiver
Troubleshooting
Support for the TerreStar GENUS is available on the TerreStar website at www.TerreStar.com/support.
GENUS device displays
Searching for Satellite or
Satellite Not Found.
• Check that the RF cables from cradle to transceiver and transceiver to antenna
are securely fastened.
• Ensure that External Antenna is selected in the GENUS Windows Mobile User
Interface.
Cannot make or receive
satellite calls.
• Ensure that the GENUS is attached to the satellite.
• Ensure that the rooftop antenna has a clear view of the southern sky.
Cradle suction mount does
not attach to the windshield. • Clean the suction mount and the windshield where the mount will be attached.
Cannot insert the GENUS
device into the cradle
• Check that the GENUS external antenna connection rubber cover has been
rotated to top of the GENUS before inserting the GENUS device into the cradle.
Transceiver’s
green LED is not on.
• Check that the DC power adapter is connected to the car’s cigarette lighter and
the red LED is illuminated.
• If not on, replace DC power adapter
fuse. Please use the spare fuse
included in the package.
• Check that the transceiver’s On/O switch is in the On position.
Call dropped and transceiver’s
red LED is on.
• Check that both cables between the transceiver and the antenna are securely
connected.
GENUS Car Kit
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User Guide
Support Resources
You can nd extensive support for your device on the TerreStar website at www.TerreStar.com/support.
For complete car kit installation procedures see the Installation Guide & Technical Specications.
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GENUS Car Kit
User Guide
Antenna 8, 9
Alcohol Pad 14
Adhesive Disk 11
Clip 11
Cradle 11
DC Power Adapter 13
Installation & Technical guide 14
Magnet 9
Micro USB 13
Power Cables 8, 13
RF Cables 8, 12
Rubber Sleeve 14
Screws 14
Spanner Wrench 14
Suction Mount 8, 11
Transceiver 8, 10
Troubleshooting 18
User Guide 8
Index

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