Intelibs D01T4JX1 Satellite Smart Phone Car Kit User Manual 2
Intelibs, Inc. Satellite Smart Phone Car Kit Users Manual 2
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Users Manual-2
Legal Information and Warnings Power Supply • This car kit supports 12V DC power only. Do not use in vehicles with 24V DC power. • Connect the power supply only to designated power sources as marked on the product. • T o reduce risk of damage to the electric cord, remove it from the cigarette lighter by holding onto the cigarette lighter adapter rather than the cord. • Make sure the cord is positioned so that it will not be stepped on or otherwise subjected to damage or stress. • To reduce risk of electric shock, unplug the unit from any power source before attempting to clean it. Children Do not allow children to play with your car kit as it contains small parts that could become detached and create a choking hazard. Copyright Information © 2011 TerreStar Networks Inc. All rights reserved. The information contained herein is subject to change without notice. TerreStar retains ownership of and all other rights to the material expressed in this document. Any reproduction of the content of this document without prior written permission from TerreStar is prohibited. Product names, logos, brands and other trademarks featured or referred to within this document are the property of their respective owners. The only warranties for TerreStar products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. TerreStar shall not be liable for technical or editorial errors or omissions contained herein. User Guide GENUS Car Kit I LIMITED WARRANTY LIMITED WARRANTY For a period of 90 days from the date of purchase, TerreStar Networks Inc. (“TerreStar”) warrants this Product (including any accessories provided in the box) against defects in materials or workmanship. If this Product is determined to be defective within the 90 day warranty period, TerreStar will repair the Product or replace it with a new or refurbished Product, at its option, at no charge to the customer, except as set forth below. This warranty does not cover cosmetic damage or damage due to misuse, abuse, negligence, acts of God, accident, or modification of any part of the Product. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by TerreStar to service this Product. This warranty is only valid in the United States. To obtain warranty service, you must receive a Return Authorization from TerreStar and ship the Product at your expense to TerreStar’s authorized service facility. You must ship the Product in either its original packaging or packaging affording an equal degree of protection. This warranty does not cover customer instruction, set up or set up adjustments or network coverage problems. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TERRESTAR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. Additionally, this warranty gives you specific legal rights, and you may have other rights which vary from state to state. 6 I GENUS Car Kit User Guide Introduction Thank you for purchasing the TerreStar GENUS Satellite Smartphone Car Kit. The TerreStar GENUS® Car Kit is an accessory to the TerreStar GENUS®, the world’s first integrated satellite/cellular smartphone. The GENUS Car Kit extends the reach and functionality of the TerreStar GENUS by enabling in-car mobile coverage with continuous power supply. With the GENUS Car Kit, you can attach to the TerreStar-1 satellite in more challenging conditions (such as invehicle mobile or degraded line-of-sight) and stay connected longer. Some of the benefits enjoyed by GENUS Car Kit users are: Better performance • Improved mobility • Powered roof top antenna • Improved voice and data signal quality - Up to +6 dB gain on transmit path - Up to +10 dB gain on return path • Improved line of sight to satellite • Fewer dropped calls Continuous power supply • Stay connected longer • Cradle for hands free GENUS operation* Easy installation • Magnetic mount to vehicle roof top • Cradle with windshield suction mount • Transceiver placement under seat or in center console • DC power adapter * Microphone, speaker not included in Car Kit. User Guide GENUS Car Kit I Getting Started OUTS) DC GENU (To OFF ON IN DC the CAR) Powe (From ALER le Crad RX Ant. OFF OUTS) DC GENU (To OFF ON IN DC the CAR) (From In the Box RX Ant. TX Ant. OUTS) DC GENU (To OFF ON IN DC the CAR) (From Powe ALER IN Power le DC the CAR) Crad (From ON OUTS) DC GENU (To Powe TX Ant. ALER le Crad RX Ant. TX Ant. ALER le Crad RX Ant. OUTS) DC GENU (To OFF TX Ant. ON IN DC the CAR) Powe (From ALER le Crad RX Ant. TX Ant. OFF OFF ON ON IN DC the CAR) Powe (From ALER le Crad OFF OUTS) DC GENU (To OFF OUTS) DC GENU (To OFF ON ON IN DC the CAR) ON (From RX Ant. ALER le Crad TX Ant. OUTS) OUTS) DC OUTS) GENU (To DC GENU OFF DC GENU (To (To OUTS) ALER DC GENU ALER r T ALER (To Powe le INALER ONr CAR) Powe le DC Powe le r the Crad Crad Powe Crad (From le Crad RX Ant. OUTS) RX Ant. RX Ant. DC GENU OFF (To RX Ant. ALER IN ON Powe le DC the CAR) Crad TX Ant. (From IN DC the CAR) (From IN DC the CAR) (From Power IN DC the CAR) (From TX Ant. OUTS) DC GENU (To ON IN DC the CAR) Powe (From RX Ant. RX Ant. TX Ant. OFF TX Ant. TX Ant. ALER le Crad RX Ant. TX Ant. TX Ant. Antenna Transceiver Cradle Suction Mount Dashboard Mounting Disk Receive (Rx) Cable Transmit (Tx) Cable Cradle RF Cable Micro USB Power Cord DC Power Adapter Rubber Sleeves (on cables) Spanner Wrench Installation Guide User Guide Antenna Magnetic mount roof top antenna. Transceiver Amplifies the radio signal to and from the satellite. Cradle Holds GENUS device. Suction Mount Mounts cradle to the windshield or dashboard. Dashboard Mounting Disk Adhesive mount for dashboard installation option. RF Cables Transmit (Tx) cable (3 m) connects transceiver to antenna. Receiver (Rx) cable (3 m) connects transceiver to antenna. Cradle RF cable (1.5 m) connects transceiver to cradle. Micro USB Power Cord Power cable from transceiver to GENUS to charge GENUS. DC Power Adapter Supplies 12V DC power to transceiver via vehicle cigarette lighter. Rubber Sleeves Preinstalled on the cables. Spanner Wrench Tool to tighten connectors of RF cable to antenna RF ports. Installation Guide Contains technical specifications, step-by-step installation procedures, diagrams, troubleshooting and Q&A section. User Guide Overview of the GENUS Car Kit functionality and proper use. 8 I GENUS Car Kit User Guide Getting Started Car Kit Device Antenna Magnet locations (inside the cover) Tx Port Tx Tx Bottom View Rx Port Connects Rx cable between antenna Rx port and transceiver Rx port. Tx Port Connects Tx cable between antenna Tx port and transceiver Tx port. Magnet Antenna is attached via magnets on the roof of the vehicle. Magnets are inside the antenna cover and are not visible from outside. NOTE User Guide Rx Top View Rx Rx Port The GENUS Satellite Smartphone Car Kit antenna can only access the TerreStar-1 satellite and is not capable of accessing any cellular signals. GENUS Car Kit I Getting Started Car Kit Device Transceiver DC Input from Cigarette Lighter DC Out to GENUS Power LED OEUNUTS) DC (To OFF ON Powe IN R DCm the CA (Fro RX ALER radle Fault LED Ant. nt. TX A RF Port to Cradle Rx Antenna Port On/Off Switch Tx Antenna Port On/Off Switch Powers on and off the transceiver. DC Input Provides power to transceiver via DC power adapter. DC Out to GENUS Provides power to GENUS via micro USB cable. Tx Antenna Port Connects antenna to transceiver Tx port. Rx Antenna Port Connects antenna to transceiver Rx port. RF Port to Cradle Connects RF cable to cradle. Power LED When on, green LED is illuminated. Fault LED When red LED is illuminated, indicates fault. See troubleshooting. 10 I GENUS Car Kit User Guide Getting Started Car Kit Device Mounting Hardware Clip Antenna Jack Adhesive Disk RF Connector Cradle Suction Mount Cradle Holds GENUS device. Antenna Jack Attaches GENUS to external antenna port. Clip Secures GENUS device in cradle. RF Connector Connects cradle to transceiver via RF cable. Suction Mount Affixes cradle to windshield or adhesive disk. Adhesive Disk Enables suction mount to be adhesively mounted to dashboard if desired. User Guide GENUS Car Kit I 11 Getting Started OFF OFF ON IN ) DCm the CAR OUUS) DC GEN (To ON OUUS) DC GEN (To IN ) DCm the CAR ALER Power Cradle t. RX An t. TX An Power (Fro (Fro ALER Cradle t. RX An OUUS) DC GEN (To OFF ON Power IN ) DCm the CAR (Fro ALER Cradle t. RX An t. TX An t. TX An Car Kit Device RF Cables Rx RF Cable Tx RF Cable Rx RF Cable Receive (Rx) cable (3 m) connects transceiver to antenna. “RX” is marked on the neck of the cable. Tx RF Cable Transmit (Tx) cable (3 m) connects transceiver to antenna. “TX” is marked on the neck of the cable. Cradle RF Cable Cradle RF Cable (1.5 m) connects transceiver to cradle. 12 I GENUS Car Kit Cradle RF Cable User Guide Getting Started OUUS) DC GEN (To OFF ON Power IN ) DCm the CAR (Fro ALER Cradle t. RX An t. TX An Car Kit Device Power Cables Spare fuse DC Power Adapter Transceiver to GENUS Micro USB DC Power Adapter Supplies 12V DC power to transceiver via cigarette lighter. 1 spare fuse is enclosed. Transceiver to GENUS Micro USB Allows charging of GENUS from transceiver. WARNING User Guide The TerreStar GENUS Car Kit supports 12V DC power only. Do not use in vehicles with 24V DC power. GENUS Car Kit I 13 Getting Started Car Kit Device Other Materials Rubber Sleeves (on cables) Alcohol Pad Screws User Guide Spanner Wrench Installation Guide & Technical Specifications Rubber Sleeves Preinstalled on the cables. Screws Can be used to secure transceiver to vehicle. Spanner Wrench Used to fasten the RF connectors to the antenna or transceiver. Alcohol Pad Included with suction mount to clean windshield prior to mounting. User Guide Overview of the GENUS Car Kit functionality and proper use. Installation Guide & Technical Specifications Contains technical specifications, step-by-step installation procedures, diagrams, troubleshooting and Q&A section. 14 I GENUS Car Kit User Guide Getting Started Side view Car Kit Device Connection Diagram Top view Side view OFF ON DC IN (From the CAR) DC OUT * GENUS not included in Car Kit (To GENUS) DC Power Adapter Micro USB Power Cord Power Tx Port TX Ant. RX Ant. ALERT Cradle Cradle Transceiver Cradle RF Cable (1.5 m) Rx Port DC Power Adopter Micro USB Power Cord Rx Port Power TX Ant. Rx RF Cable (3 m) RX Ant. ALERT Cradle Cradle Antenna Transceiver Tx Port 1.5M RF Cable Tx RF Cable (3 m) Antenn Rx RF Cable Tx RF Cable User Guide GENUS Car Kit I 15 Satellite Connection Establishing a Satellite Connection 1. Ensure that the antenna on the roof of the vehicle has a clear view of the southern sky. The antenna must be able to “see” the entire southern sky. Tall buildings or similar structures, heavily leafed trees and mountains between you and the satellite can degrade performance as they block the signal between the antenna and the satellite. Having a completely open view of the sky plays a very important role in maximizing performance. Obstructions may prevent achievement of optimal performance. Note 2. Before Calling Before calling, Car Kit should be properly installed by following the installation guide. 1. Plug in the DC power adapter to vehicle cigarette lighter. 2. Start the vehicle to supply power to the Car Kit. 3. Check that DC power adapter LED light is on. 4. Turn the transceiver On/Off switch to the On position and check that the LED is green. 5. Power on GENUS and verify that GENUS device charging LED is on. 6. S elect External Antenna in the GENUS Windows Mobile User Interface. Tap > Settings > Connections > External Antenna, select Use external antenna and press 7. Reboot the GENUS. 16 I GENUS Car Kit User Guide Satellite Connection 3. Connecting to satellite Step 1 : On the Home screen of GENUS, tap switch to satellite to switch to satellite. Then tap Yes to confirm the switch. Step 2 : The device displays the connection progress. Wait for the device to display ‘Connected to satellite’. Note It may take a few moments to connect to the satellite. The device screen will show connection progress from Initializing Connection, Searching for Satellite, Connecting to Satellite, and Connected to Satellite. Step 3 : You can start using satellite services when Connected to Satellite is displayed. Note User Guide Once a satellite call is initiated or received, select Speaker On on the GENUS screen to enable hands free operation. GENUS Car Kit I 17 Troubleshooting Support for the TerreStar GENUS is available on the TerreStar website at www.TerreStar.com/support. General GENUS device displays Searching for Satellite or Satellite Not Found. •C heck that the RF cables from cradle to transceiver and transceiver to antenna are securely fastened. • E nsure that External Antenna is selected in the GENUS Windows Mobile User Interface. Cannot make or receive satellite calls. • Ensure that the GENUS is attached to the satellite. • Ensure that the rooftop antenna has a clear view of the southern sky. Cradle Cradle suction mount does not attach to the windshield. •C lean the suction mount and the windshield where the mount will be attached. Cannot insert the GENUS device into the cradle •C heck that the GENUS external antenna connection rubber cover has been rotated to top of the GENUS before inserting the GENUS device into the cradle. Transceiver Transceiver’s green LED is not on. •C heck that the DC power adapter is connected to the car’s cigarette lighter and the red LED is illuminated. • I f not on, replace DC power adapter fuse. Please use the spare fuse included in the package. • Check that the transceiver’s On/Off switch is in the On position. Call dropped and transceiver’s red LED is on. 18 I GENUS Car Kit •C heck that both cables between the transceiver and the antenna are securely connected. User Guide Support Resources You can find extensive support for your device on the TerreStar website at www.TerreStar.com/support. For complete car kit installation procedures see the Installation Guide & Technical Specifications. User Guide GENUS Car Kit I 19 Index Antenna 8, 9 Alcohol Pad 14 Adhesive Disk 11 Clip 11 Cradle 11 DC Power Adapter 13 Installation & Technical guide 14 Magnet 9 Micro USB 13 Power Cables 8, 13 RF Cables 8, 12 Rubber Sleeve 14 Screws 14 Spanner Wrench 14 Suction Mount 8, 11 Transceiver 8, 10 Troubleshooting 18 User Guide 8 20 I GENUS Car Kit User Guide
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