InterLogix 1072873B Truvision Dvr 12Hd User Manual En Tru Vision

User Manual: InterLogix 1072873B Truvision Dvr 12Hd User Manual En

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TruVision DVR 12HD User
Manual

P/N 1072873-EN • REV B • ISS 20FEB15

Copyright

© 2015 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Building & Industrial Systems, a unit of United
Technologies Corporation. All rights reserved

Trademarks and
patents
Manufacturer

Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Canada

Class A: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil mumérique de la classe A est conforme à la norme NMB-003
du Canada.

ACMA compliance

Notice! This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.

Certification
N4131
EU directives

2004/108/EC (EMC directive): Hereby, UTC Fire & Security declares that
this device is in compliance or with the essential requirements and other
relevant provisions of Directive 2004/108/EC.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

Contact information

For contact information, see www.interlogix.com or
www.utcfssecurityproducts.eu

Content
Important information 7
Chapter 1

Product introduction 8
Product overview 8
Default settings to access the device 8

Chapter 2

Physical installation 10
Installation environment 10
Unpacking the recorder and its accessories 10
Back panel 11
Monitor connections 13
Rack mounting 13

Chapter 3

Getting started 15
Powering on the recorder 15
The startup wizard 16

Chapter 4

Operating instructions 20
Controlling the recorder 20
The front panel description 20
Using the mouse 24
Using the IR remote control 25
Menu overview 27

Chapter 5

Live view 30
Description of live view 30
Video output 31
Live view mouse menu 31
Single and multiview display mode 33
Sequencing cameras 33
Live view toolbar 33
Digital zoom 35
PTZ preset and tours 35

Chapter 6

Playback functionality 38
Overview of the playback view 38
Playback mouse menu 41
Instant playback 42
24-hour playback 42
Playback speed and skip time 43
Playing back frame-by-frame 44
Digital zoom in playback 45
Create bookmarks 45

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Chapter 7

Searching files 46
Search video menu 46
Search for motion events in playback 47
Search and play back recordings by time and video type 48
Search and playback recordings by event 49
Search bookmarked recordings 49
Search snapshots 50
Log search 51
Disk analysis 51

Chapter 8

Archiving files 52
Archiving files 52
Create and archive video clips 54
Playing back archived files on a PC 55

Chapter 9

Display settings 56
Display settings 56
Layout 57

Chapter 10

Camera setup 59
Analog camera setup 60
IP camera status 61
Camera recording settings 62
Snapshots 64
Camera OSD 65
Image settings 66
Motion detection 66
Privacy mask 68
Camera tamper 69
Restricted access camera 69
Configure PTZ settings 70
PTZ presets and tours 71
V-stream encoding 74

Chapter 11

Network settings 76
Network settings 76
PPPoE settings 78
DDNS settings 79
NTP server settings 80
E-mail settings 81
Configure an FTP server to store snapshots 82
SNMP settings 82
UPnP settings 83
Network status 83
Export network packet data 85
Network statistics 85

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Chapter 12

Recording 86
Recording schedule 86
Modify the instant replay duration 88
Manual recording 89

Chapter 13

Alarm and event setup 90
Set up alarm inputs 90
Set up alarm outputs 91
Manual trigger 92
Buzzer settings 92
Alarm notification types 93
Detect video loss 94
Remote alarm host setup 95

Chapter 14

Device management 96
Time and date settings 96
General recorder settings 98
Configuration files 99
Upgrade system firmware 100
Holiday schedules 100
Text insertion 101

Chapter 15

Storage management 104
HDD information 104
Storage mode 105
S.M.A.R.T. settings 107
Bad sector detection 108

Chapter 16

User management 110
Add a new user 110
Customize a user’s access privileges 111
Local configuration settings 111
Remote configuration settings 112
Camera configuration settings 112
Delete a user 113
Modify a user 113
Change the Admin password 114

Chapter 17

System information 115
View system information 115
Search the system log 118

Chapter 18

Using the web browser 121
Windows 7 and Windows 8 users 121
Access the web browser 122
Web browser live view 122
Control a PTZ dome camera via the web browser 124
Play back recorded video 125

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Search for event logs 126
Configure the recorder via the browser 127
Text overlay 130
Appendix A

Specifications 132

Appendix B

PTZ protocols 134

Appendix C

Port forwarding information 135
Seeking further assistance 135

Appendix D

Connect a PTZ dome camera 137
Configuring the PTZ protocols for Interlogix cameras 137

Appendix E

KTD-405 keypad 141
Supported firmware 141
Wiring the keypad 141
Setting the keypad to work with the recorder 142
Recorder and keypad functions 143
Operating the keypad 144
Recorder mapping to the KTD-405 keypad 145
Controlling a camera 147
Connecting a KTD-405 keypad and dome camera to the recorder 148

Appendix F

Maximum pre-recording times 150

Appendix G

Supported PTZ commands 152

Appendix H

Default menu settings 154
Index 166

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Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.

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Chapter 1
Product introduction

Product overview
This recorder is a full featured and scalable tribrid digital video recording system that
can store, display, search, export and manage video from up to 16 analog, HD analog,
or IP cameras. It provides integration with the UTC portfolio of security solutions, and
offers a seamless product experience within the TruVision brand.
The recorder can fully integrate with the license-free TruVision Navigator software,
which is ideal for the most commercial applications. Its easy and intuitive-to-use web
browser interface enables remote configuration and secure viewing, searching, and
playing back of video from computers connected via the Internet.
Note: Models are shipped with the power cords for their region.

Default settings to access the device
Default user names and passwords
See Table 1 on page 9 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 110 for further information.

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Chapter 1: Product introduction

Table 1: Default user names and passwords
User

Description

Administrator

There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.

Operator

The default user name is “operator”.
The default password is 2222.

Guest

The default user name is “guest”.
The default password is 3333.

Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
•

IP address - 192.168.1.82

•

Subnet mask - 255.255.255.0

•

Gateway address - 192.168.1.1

•

Ports:
When using the browser:

When using TruNav:

RTSP port: 554

RTSP port: 554

HTTP port: 80

Server/Client software port: 8000

Go to “Using the web browser” on page 121 for further information.

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Chapter 2
Physical installation
This section describes how to install the recorder.

Installation environment
When installing your product, consider these factors:
•

Ventilation

•

Temperature

•

Moisture

•

Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.

Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
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Chapter 2: Physical installation

Items shipped with the product include:
•

IR (infrared) remote control

•

Two AAA batteries for the remote control

•

AC power cords

•

USB mouse

•

Recorder

•

CD with software and manuals

•

TruVision DVR 12HD Quick Start Guide

•

TruVision DVR 12HD User Manual (on CD)

•

TruVision Recorder Operator Guide (on CD)

Back panel
The figures below show the back panel connections and describe each connector on a
typical TVR 12HD digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 16).
Figure 1: TVR 12HD back panel connections (16-channel model shown)
Four-channel model:

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Chapter 2: Physical installation

16-channel model:

1.

Description

Use

RS-232 input

Text insertion for point-of-sale and
ATM devices. Also used by technical
support.

Specification

See “Configuring the RS-232 port”
on page 102 for more information.
2.

Four alarm inputs

Connect physical alarms such as
detectors, push buttons, etc.

3.

One alarm output

Connect physical alarm outputs
such as siren, flash, relay.

4.

One audio input

Connect microphone for bidirectional audio (not recorded)

RCA jack, 315 mV, 40 kohms.
Unbalanced.
Line-level audio requires
amplification.

5.

Up to 16 BNC-type
connectors

Connect up to 16 analog cameras to
BNC connectors (depends on the
recorder model)

6.

USB 2.0 port

Connect a mouse, CD/DVD burner
or HDD.

The recorder supports both a USB
mouse and a USB HD on the front
and back USB ports.

7.

BNC monitor output

Connect one event CCTV monitor.

1 Vp-p BNC signal.

8.

HDMI monitor output

Connect to a HDTV. The HDMI
connection supports both digital
audio and video.

9.

VGA monitor output

Connect to a VGA monitor.

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Chapter 2: Physical installation

10.

Description

Use

Specification

One audio output

Connect to speakers for audio
output.

RCA jack, 315mV, 600 ohms.
Unbalanced.
Line-level audio requires
amplification.

11.

10/100/1000 RJ-45
network interface

Connect to a network.

12.

One RS-485 port

Connect a RS-485 device such as a
PTZ camera or a keypad.

D+: Connect to the RS-485 A
connection on the dome camera or
keypad.
D-: Connect to the RS-485 B
connection on the dome camera or
keypad.
Each PTZ camera must be set up
individually. For information on
configuring PTZ dome camera
settings, see “Configure PTZ
settings” on page 70.

13.

12 VDC PSU connector Connect a PSU.

14.

Power switch

Turn the recorder on/off.

15.

Ground

Connect to ground.

The PSU is shipped with the
recorder.

Monitor connections
Connect a monitor to one of the recorder’s outputs (BNC/VGA/HDMI). The recorder
provides a 1 Vp-p CVBS signal. See Figure 1 on page 11 for connecting a monitor to a
recorder.
The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.

Rack mounting
TVR 1204cHD is 1U & non rack mountable. TVR 1208/16HD is 1.5U and is rack
mountable using the rack mount ears delivered with the product. See Figure 6 below.

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Chapter 2: Physical installation

Figure 2: Rack-mount installation

To install the racks:
1. Attach the two small front-rack mount ears (A) to the recorder (supplied).
2. Attach the recorder to the front rails (B) (screws not supplied).

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Chapter 3
Getting started

Powering on the recorder
Before starting the recorder, connect at least one monitor. Otherwise, you will not be
able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.

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Chapter 3: Getting started

The startup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default settings. The
configuration of each camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wizard page.

Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.
4. User configuration:
You can change the admin password and create additional users.
Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual
keyboard and enter the default admin password, 1234.
Front panel or remote control: Navigate to the Admin Password edit box using the
navigation buttons. Press Enter on the front panel or remote control to display the
virtual keyboard. Enter the default admin password, 1234.

Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.

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Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your recorder, contact your supplier with the
serial number of your recorder to obtain a secure code to reset it.
Click Next.
5. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, check Enable DST and enter the desired
summer and winter times.

Note: The system time and date are visible on screen. However, they do not
appear in recordings.
Click Apply and then Next to move to the next page or click Previous to return to
the previous page.
6. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet mask,
and default gateway. Enter the preferred DNS server address as well as the
alternate one to use.

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Chapter 3: Getting started

Click Next to move to the next page, or Previous to return to the previous page.
7. HDD management:
The hard drives are initialized at the factory. However if you wish to clear all data,
click Initialize to initialize the HDD and Next to move to the next page, or Previous
to return to the previous page.
8. Adding IP cameras:
Note: You must disable analog cameras before adding IP cameras.
Click Search to find any available IP cameras.

There are two ways to add an IP camera to the recorder system:
Manually: Enter the IP address of the IP camera to be added. Select the appropriate
protocol, stream number and management port and then enter User name and
Admin password, and then click the Add button. Click, Next to move to the next
page.
Automatically: Select the desired IP cameras from the search results list. Click
Quick Add to add the selected cameras to the recorder system without modifying
the camera configuration. The search list will display all supported IP cameras that
are located on the LAN.
Click Next to move to the next page, or Previous to return to the previous page.
9. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the recorder.

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Check the Constant Recording checkbox for the recorder to record continuously all
day. If left unchecked, the recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Click Next to move to the next page, or Previous to return to the previous page.
Note: You can configure the recording parameters of each individual camera for the
different recording schedules in the recording menu.
10. When all the required changes have been entered, a summary page appears
showing all the settings.

Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 27.

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Chapter 4
Operating instructions

Controlling the recorder
There are several ways to control the recorder:
•

Front panel control. See “The front panel description” below.

•

Mouse control. See “Using the mouse” on page 24.

•

IR remote control. See “Using the IR remote control” on page 25.

•

KTD-405 keypad control. See Appendix E “KTD-405 keypad” on page 141 for more
information.

•

TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user
manual for more information.

•

Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the
web browser” on page 121 for more information on using the web browser. Please
refer to the TruVision Navigator and TVRmobile user manuals for more information.

You can use your preferred control method for any procedure, but in most cases we
describe procedures using the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.

The front panel description
The function buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 9
on page 21 for more information.

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Chapter 4: Operating instructions

Figure 3: TVR 12HD front panel
4-channel model:

16-channel model:

The controls on the front panel include:
Name

Description

1.

USB 2.0 port

Use the USB port to archive video, upgrade firmware, use a
USB mouse or connect a USB CD/DVD burner.

2.

Archive button

Press once to enter quick archive mode. Press twice to start
archiving. If the USB stick has an LED, it will flash during
archiving.

3.

Display and Seq buttons

Press Display to toggle through the various views (single and
multiviews). Press Seq to start/stop sequencing in live view
mode.

4.

Channel buttons

Switch between different cameras in live view, PTZ control or
playback modes. Use the soft keyboard to enter numerals 0 to
9.

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Chapter 4: Operating instructions

5.

Name

Description

Live, Menu and Search
buttons

Live: Switch to live view mode.
Press and hold for five seconds to lock live view. No actions
can be carried out from the front panel during this time. Mouse
actions are still allowed. Live view remains locked until the
button is pressed again for five seconds.
Menu: Enter/exit the main menu.
Search: Enter the advanced search menu.

6.

Status LEDs

HDD: A steady GREEN light indicates that the recorder is
accessing the HDD in read or write operation. A steady RED
light indicates HDD failure.
Network: A steady GREEN light indicates that the recorder is
currently connected to a network. No light indicates that the
recorder is not connected to any network.
Internal: A steady GREEN light indicates that the recorder is
currently recording video/audio. A steady RED light indicates
internal health failure.
Alarm: A steady RED light indicates that there is a sensor
Alarm In. A steady GREEN light indicates no alarm.

7.

Alarm button

Use to manually acknowledge an alarm.

8.

Enter and arrows buttons

Use to select options in a menu and to control playback. Press
for Enter.
Live view mode: Press Enter to enter/exit PTZ mode. Press
the left/right arrow buttons to scroll between the cameras.
Menu mode: To enter the menu toolbar, keep pressing the left
arrow button until the first menu icon is selected. Then press
the left/right arrow buttons to select a menu icon.
To select a menu option in the submenu panel or setup menu,
press the arrow buttons left/right and up/down to position
cursor in the menu window. Press for Enter. See Figure 12 on
page 27.
Playback mode: Press the left/right arrow buttons to slow
down or speed up playback. Press the up/down arrow buttons
to jump forwards or backwards by 30 seconds. Press Enter to
stop/start playback.
PTZ mode: Press the arrow buttons to control the movement
of the PTZ dome camera.

9.

IR receiver

Receiver for IR remote.

10.

Playback buttons

Reverse: Press to jump back to the oldest available video
and start the playback.
Pause: Press to pause playback.
Play: Press to start 24-hour playback of the currently
selected camera. If you are in multiview format, only the
camera shown in the top-left corner of the multiview is played
back.

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Table 2: Front panel button functions by task
Task

Button

Button function

Live view mode

Direction

Press to cycle through channels.

Enter

Press to show the PTZ control toolbar.

Playback mode

Reverse

Press to play the earliest video file of the current camera
(upper-left video tile if in multiview mode).

Pause

Press to freeze the last image of the live display for all
active cameras displayed.

Play

Press to play 24-hour playback of the current camera
(upper-left video tile if in multiview mode).

Live

Press to switch to live view mode.

Seq

Press to start/stop sequencing cameras on the current
monitor. Hold the Seq button for three seconds to start and
stop sequencing.

Menu

Press to enter the main menu.

Direction

The left and right buttons are used to speed up and slow
down recorded video. The up and down buttons are used to
jump recorded video forwards or backwards by 30 s.

Enter

Press the button to pause the video. Press again to restart
the video.
In single-frame Playback mode, press to advance the video
by a single frame.

Reverse

Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse
direction.

Pause

In Playback mode, stop playback.

Play

In Playback mode, play back a camera in the forward
direction.

Pause mode

Direction

The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down
buttons are used to jump recorded video forwards or
backwards by one second.

PTZ control mode

Direction

Press to control the movement of the PTZ camera.

Zoom +/-

Press to zoom in and out.

Preset

Press Preset and a numeric button to call the specified
preset.

Tour

Press Tour and a numeric button to call the specified
shadow tour.

Play

Menu navigation

Press to do an auto tour.

Display

Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.

Direction

Press to navigate between different fields and items in
menus.

Menu

Enter/exit the main menu.

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Chapter 4: Operating instructions

Task

Button

Button function

Enter

Press to confirm the selection in any of the menu modes.

Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.
Note: Use a USB 2.0 mouse.
Move the pointer to a command, option, or button on a window. Click the left mouse
button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 6 below for a description of the mouse buttons.
Table 3: Mouse buttons
Item

Description

Left button

Single-Click

Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button
on the remote/front panel controls.

Double-Click

Live view: Switch between single screen and multi-screen
mode in live/ playback mode.

Click and Drag

Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection
functions: Select the target area.
Digital zoom-in: Drag and select target area.

Right button

Single-Click

Live view: Display menu.
Menu: Exit the current menu and return to higher level.

Scroll-wheel

Scroll Up

Live view: Return to the previous window.
Menu: Move the selection to the previous item.

Scroll Down

Live view: Move to the next window.
Menu: Move the selection to the next item.

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Using the IR remote control
The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functions of the unit.
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a replacement remote control by ordering part number TVRREMOTE-1.
Figure 4: IR remote control

Item

Description

1. Alarm

Acknowledge an alarm.

2. Device

Enable/disable the IR remote control to control the recorder.

3. Numeric buttons

Select a camera, and enter a number in a menu option.

4. Display

Switch between the different multiview formats.

5. Mon A and Mon B Switch between monitors A and B.
6. Live

Return to live view mode.

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Item

Description

7. Menu

Activate the main menu.

8. Seq

Start /stop sequencing.

9.

,

,

,

In Menu mode: Use left or right arrow buttons to select and up or down
arrow buttons to edit entry.
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.

10. OK

Confirm selection.

11. Zoom + and -

Use to control zoom of camera lens.

12. Preset

Enter preprogrammed three-digit code to call up a preset.

13. Tour

Enter preprogrammed three-digit code to call up shadow tour.

14. Focus + and -

Use to control focus of camera lens.

15. Playback control

Use to control playback (Rewind, Pause, Play, and Fast Forward).

16. Search

Open the Search menu.

17. Replay

Replay the selected file from the beginning.

18. Eject

Eject the CD or DVD disk.

19. Archive

Press once to enter quick archive mode. Press twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test
operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the
Menu button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.
Note: The recorder will respond to any remote control that has an address between
1 and 255.
4. On the remote control press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.
3. Replace the battery cover.

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Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
•

Check the battery polarity.

•

Check the remaining charge in the batteries.

•

Check that the IR remote control sensor is not masked.

If the problem still exists, please contact your administrator.

Menu overview
The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.
The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 12 below.
You must be in live view mode to access the main menu.
Figure 5: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 4 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Note: See Table 2 on page 21 for the description on how to access the menu options
using the front panel.

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Table 4: Description of the menu toolbar icons
Icon

Name

Description

Display Settings

Configures display settings including video format, resolution,
video output interface, dwell time, multiview format, and
camera sequencing. See Chapter 9 “Display settings” on
page 56.

Camera Setup

Configures analog and IP cameras, snapshot resolution and
quality, camera settings including OSD, privacy masking,
tampering, restricted access, motion detection setup, PTZ
setup, preset tours and show tours, V-stream encoding. See
Chapter 10 “Camera setup” on page 59

Network Settings

Configures standard network settings including IP address,
email notifications, DDNS setup, and advanced network
settings. See the Chapter 11 “Network settings” on page 76.

Recording

Configures recording settings including instant replay
duration, recording schedule, and manual recording. See
Chapter 12 “Recording” on page 86.

Alarm and Event
Setup

Configures alarm settings including alarm input, alarm output,
manual trigger, buzzer settings, alarm notifications, video
loss, and alarm host setup. See Chapter 13 “Alarm and event
setup” on page 90.

Device Management

Configures system settings including system date and time,
DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules, text insertion, and RS232 settings. See Chapter 14 “Device management” on page
96.

Storage Management

Configures HDD information, storage mode, S.M.A.R.T.
settings, and bad sector detection. See Chapter 15 “Storage
management” on page 104.

User Management

Configures users, passwords, and access privileges. See
Chapter 16 “User management” on page 110.

System Information

Displays device information, camera setup information,
recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 115.

Help

Provides reference information to the various toolbars,
menus, and keys within the interface.

Shutdown

Provides access to logout, reboot, and shutdown options.
See “Powering on the recorder” on page 15.

To access the main menu:
1. In live view, press the Menu button on the remote control or front panel.
- Or Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. The Display Settings window appears by default.

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2. Click the required menu icon to display its submenu options. Modify the
configuration parameters as required.
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.

The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.
Figure 6: The soft keyboard

Description of the keys in the soft keyboard:
Switch to lowercase/uppercase
Space
Exit the soft keyboard
Alphanumeric characters
Backspace
Punctuation
Confirm selection

Exiting the main menu
Press the Menu button on the front panel to exit the current menu window and return to
live view, or click Exit in a main menu.

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Chapter 5
Live view

Description of live view
Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The recorder automatically enters into live view mode once powered
up. On the monitor you can see whether a recording is in progress and, if set up to do
so, the current date and time, as well as the camera name.

Status information
Information on the system and camera status is displayed as icons on the main and
auxiliary monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:
Table 5: Description of the on-screen status icons
Icon

Description
Indicates an alarm.

Indicates that a camera channel is being recorded.
Indicates a motion detection event.
Indicates a video loss event.
Indicates alarm and system notifications. Clicking the icon opens a window that lists the
alarms and notifications.
Indicates manual recording.
Indicates that live view is locked from the front panel. Mouse actions are still allowed.

The recorder can display more than one icon at the same time. See “General settings”
on page 98 to display or hide these icons.

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The system status is displayed on the front panel by the status LEDs.

Video output
The recorder automatically checks the monitor outputs used on startup. If more than
one monitor is connected, it then defines which monitor is the main monitor and which
is the event monitor. The event monitor is used to display detected events such as
motion. Only one monitor can be controlled at a time.
If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are
both connected to the recorder, both will be main monitors; they will both show the
same view.
See “Controlling live view” on page 31 for more information on setting up the monitors.
Monitor A is the main monitor. When an alarm or motion is detected, the camera with
the alarm/motion event is displayed on monitor B. When there are multiple alarm or
motion events, the camera images are sequenced on monitor B.

Live view mouse menu
Many features of live view can be quickly accessed by placing the cursor on a live
image and clicking the right-button of the mouse. The mouse menu appears (see
Figure 14 below).
Figure 7: The mouse menu for the main monitor

The list of commands available depends on which monitor is active; main or auxiliary
(monitor B). See Table 6 on page 32. The default settings of these commands are
provided in the appendix under “Default menu settings” on page 154.

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Table 6: Mouse menu for monitor A (main monitor)

1.

Name

Description

Menu

Enter the Main menu.
This option is not available from monitor B.

2.

Single Camera

Switch to a full-screen view for the selected camera from the
dropdown list. See “Single and multiview display ” on page 33 for
more information.

3.

Multi Camera

Switch between the different multiview options from the dropdown
list. See “Single and multiview display ” on page 33 for more
information.

4.

Previous Screen

Displays the previous camera.

5.

Next Screen

Displays the next camera.

6.

Start Sequence

Turn on sequence mode. The window automatically sequences
between cameras. To set up the sequence dwell time, go to Menu >
Display Settings > Display > Sequence Dwell Time and select a
value.

7.

24-hour Playback

Playback the recorded video of the selected day from the selected
camera. The current day is selected by default. See “24-hour
playback” on page 42 for more information.

8.

Monitor B

Switch between monitors A (main) and B (event).

9.

Advanced Search

Enter the advanced video search menu. See “Searching recorded
video” on page 43 for more information.

10.

Picture Mode

Select Standard, Bright, Soft, or Vivid mode to display.

11.

Close Time Bar

Open/close the time bar.

Table 7: Mouse menu for monitor B (event monitor)
Name

Description

1.

Single Camera

Switch to a full-screen view for the selected camera from the
dropdown list.

2.

Multi Camera

Switch between the different multiview options from the dropdown
list.

3.

Previous Screen

Displays the previous camera.

4.

Next Screen

Displays the next camera.

5.

24-hour Playback

Playback the recorded video of the selected day from the selected
camera. The current day is selected by default. See “24-hour
playback” on page 42 for more information.

6.

Monitor A

Switch between monitors A (main) and B (event).

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Single and multiview display mode
The recorder has single and multiview formats. The number of multiview display modes
available depends on the recorder model.
Single view display
format

Press the numeric button on the front panel to switch to the corresponding
camera display. For example, press button 10 to view camera 10.
-OrRight-click the mouse and select Single Camera from the menu. Select the
required camera from the list.

Multiple view display
format

Press the Display button on the front panel to cycle through different display
formats.
-OrRight-click the mouse and select Multi Camera from the menu. Select the
desired multiview display layout.

Sequencing cameras
The sequencing feature allows a camera to be displayed briefly on screen, before
advancing to the next camera in the sequence list. Sequencing can only be done in
single-view display mode.
The default sequence displays each camera in numerical order. However, each camera
on the main and event monitors can have a pre-programmed dwell time and sequence
order. See “Layout” on page 57 for more information.
Note: Dwell time must not be set to zero for sequencing to function.
Sequencing cameras using the front panel:
Select the camera where you want to start sequencing. Press the Seq button on the
front panel to start sequencing. Press it again to stop sequencing.
Sequencing cameras using the mouse:
Select the camera where you want to start sequencing. Right-click the mouse and
select Start Sequence to start the sequencing. Right-click again and select Stop
Sequence to stop sequencing.

Live view toolbar
The live view toolbar in live view lets you quickly access regularly used commands.
Position the cursor over a video image and left- click the mouse. The toolbar appears
(see Figure 16 on page 34).

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Figure 8: Live view toolbar

Table 8: Description of the live view toolbar icons
Icon

Description
Pause: Freeze the live image of the selected camera. Although the image pauses, time
and date information does not. The system clock continues to run.
Start Manual Recording: Start/stop manual recording.
The icon is red when manual recording is enabled. See “Recording schedule” on page
86 for information on setting up this function.
Instant Playback: Playback the recorded video from the last five minutes. If no
recording is found, then there was no recording made in the last five minutes.
Click the icon and select the desired camera. Click OK.
See “Modify the instant replay duration” on page 88 For more information.
Audio On: Enable/Disable audio output. The audio option must already have been
setup in the Display menu.
Snapshot: Capture a snapshot of a video image. The image is saved on the unit. See
“Slideshow of snapshots” on page 47 for more information.
PTZ Control: Enter PTZ control mode.
See “Configuring PTZ settings” on page 70 for more information.
Digital Zoom: Enter digital zoom. See “Digital zoom” on page 35 for further information.

Image Settings: Enter the image settings menu to modify the image lighting levels.
There are two options:
Preset Mode: These are preconfigured image lighting levels. Select one of the four
options depending on current lighting conditions:
-

Standard: Use in standard lighting situations.

-

Indoor: Use indoors.

-

Dim Light: Use when the light level is low.

-

Outdoor: Use when outdoors. The contrast and saturation values are high.

Customize: Modify brightness, contrast, saturation, and hue values. Click Restore to
restore image settings to previous values.
Click Restore to restore image settings to previous values. Click Default to return to
default values.
These settings can also be modified from the Camera Setup > Image menu (see page
“Image settings” on page 66.
Show Text: Display inserted text on screen. The color of the text can be changed:
Black, white, or pink.
Auxiliary Focus: Automatically focus the camera lens for the sharpest picture.

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Icon

Description
Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ
or IP cameras. This function helps to maintain lens focus accuracy over prolong periods
of time.
Close Toolbar: Close the toolbar.

Digital zoom
You can easily zoom in or out of a camera image in live view mode and playback using
the digital zoom command. The zoom command magnifies the camera image four
times. See Figure 17 below.
Figure 9: Digital zoom window

To quickly zoom in/out on a camera image:
1. Left-click the mouse on the desired camera. The live view toolbar appears.
2. Click the digital-zoom icon. The digital view window appears.
3. Left-click the mouse and drag the red square to the area of interest, or press the
arrow buttons on the front panel to position the red square. The selected area is
magnified.
4. To exit digital zoom, right-click the mouse.

PTZ preset and tours
When in live view you can quickly call up the list of existing presets, preset tours and
shadow tours by using the front panel, remote control, mouse and keypad.

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Front panel

Press Enter. PTZ control panel appears.

Mouse

Left-click the mouse on the desired camera image. The live view toolbar appears.
Click the PTZ control icon
to enter PTZ mode. The PTZ control panel appears.

Remote control

Press the OK button. The PTZ control panel appears.

Keypad

Press the Enter
button on the keypad. For further information on using the KTD405 keypad, see Appendix E “KTD-405 keypad” on page 141.

If the display was in multiview format, it changes to full-screen format for the selected
camera. See Figure 10 below for a description of the PTZ control panel.
Figure 10: PTZ control panel

Table 9: Description of the PTZ control panel
Name

Description

1.

Directional pad/autoscan buttons

Controls the movements and directions of the PTZ. The center
button is used to start auto-pan by the PTZ dome camera.

2.

Zoom, focus, and iris

Adjusts zoom, focus and iris.

3.

PTZ movement

Adjusts the speed of PTZ movement.

4.

Toolbar

Turns on/off camera light.
Turns on/off camera wiper.
Zoom area.
Centers the PTZ dome camera image. This command is
not supported on all PTZ dome cameras.
Jumps to the home position.

5.

Select PTZ command

Displays the desired function from the scroll bar: camera, preset,
preset tour or shadow tour.

6.

Exit

Exits the PTZ control panel.

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To call up a preset:
1. In live view, left-click the mouse and select the PTZ control icon in the quick access
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the quick
access toolbar. The PTZ control panel appears.
2. Scroll the toolbar to Preset and double-click the desired preset from the list. The
camera immediately jumps to the preset position.
To call up a preset tour:
1. In live view, left-click the mouse and select the PTZ control icon in the live view
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the live
view toolbar. The PTZ control panel appears.
2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The
camera immediately carries out the preset tour movement.
To call up a shadow tour:
1. In live view left-click the mouse and select the PTZ Control icon in the live view
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the live
view toolbar. The PTZ control panel appears.
2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list.
The camera immediately carries out the shadow tour movement.

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Chapter 6
Playback functionality
The recorder lets you quickly locate and play back recorded video. There are four ways
to play back video:


Instant playback of the most recently recorded video



24-hour playback of one day’s recorded video



Search video by specific time, events, motion detection, bookmarks, or snapshots
(see Chapter 7 “Searching files” on page 46 for further information)

The recorder continues to record the live view from a camera while simultaneously
playing back video on that camera display. You must have the access privilege to play
back recordings (see “Customize a user’s access privileges” on page 111 for more
information).

Overview of the playback view
It is easy to manage playback from the playback window.
The playback video can be set up to display a time/date stamp for evidentiary purposes
(see “Camera OSD” on page 65).
The playback windows for 24-hour playback and for the results of a search are slightly
different.

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Figure 11: Playback window (24-hour playback shown)

1. Playback viewer.
2. Camera panel. Select the cameras for
playback. Move the mouse over the area to
display the list of cameras available.
3. Calendar panel.
Blue: Current date
Green/Yellow/Red: Recordings available
on the recorder.
4. Playback control toolbar. See Figure 12
on page 40 for more information.

5. Time bar: Time of actual playback. This is only
displayed in 24-hour playback.
6. 24-hour recording progress bar: This bar
displays how much of the 24-hour period has
been recorded.
7. Recording type: Description of the color coding
of recording types that appear in the playback
progress bar. Green indicates constant
recording. Red indicates alarm recording. Yellow
indicates motion recording. Pale green indicates
manual recording. Pale blue indicates text
insertion.

The playback control toolbar
It is easy to manually control playback using the playback control toolbar. See
Figure 12 on page 40 below.
Note: The playback control toolbar does not appear for instant playback.

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Figure 12: Playback control toolbar (Search playback example shown)

Item

Description

1.

Audio and video control toolbar:
/

Audio on/off.

/

Start/stop a video clip during playback. Sections of a recording can be saved to an
external storage device.
Add default bookmark.
Add customized bookmark.
Bookmark management.
Click to see the list of bookmarks and their times. They can be renamed or
deleted.
Digital zoom.
Click to enter the digital zoom function. Click again to exit. See “Digital zoom in
playback” on page 45 for more information.
Smart search for motion detection.
Click to enter the motion search view.
Archive files.

2.

Playback control toolbar:
Reverse play the recording. Click again to pause.
Stop playback. Time displayed is 00:00:00.
Play recording.
Fast forward playback by the configured skip time (default is 30 seconds).
Reverse playback by the configured skip time (default is 30 seconds).
Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed,
single frame.
Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed,
32X speed.
Play previous file/day/event recording.
Play next file/day/event recording in the search result.

3.

Recording type: Description of the color coding of the five recording types that appear in
the playback progress bar. Green indicates continuous recording. Yellow indicates motion
detection. Blue indicates text insertion. Pale green indicates manual recording. Red
indicates alarm recording.

4.

Call up the Search window to search for recorded video files.

5.

Hide the playback control toolbar.

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Item

Description

6.

For 24-hour playback mode, quit playback and return to live view.
For playback from search mode, quit playback and return to the search window.

7.

Playback bar: This bar displays the playback recording. It indicates in color the type of
recording. Constant recording is shown in the example above.

8.

Timeline: Allows you to jump forwards or backwards in time. The timeline moves left
(oldest video) to right (newest video). Click a location on it for where you want playback to
start.
In 24-hour playback, the cursor shows the actual time.
In search playback, the cursor is a ball. The actual playback time of the ball position and
how much playback has already played are also displayed.

Playback mouse menu
You can quickly access playback options by placing the cursor on a playback image onscreen and clicking the right-button of the mouse. The playback pop-up menu appears
(see Figure 13 below). The list of options available depends on the type of playback.
Figure 13: The playback pop-up menus
24-hour playback:

Search result playback:

Name

Description

1. Camera

Select a camera for playback.

2. Video Search

Return to the Search window.

3. Digital Zoom

Enter the digital zoom function for the selected camera. See “Digital zoom in
playback” on page 45 for more information.

4. Motion Search

Enter the motion search window. See “Search for motion events in playback”
on page 47 for more information.

5. Show Text Overlay

Hide or display text overlay. This option is only available via the browser. See
“Text overlay” on page 130 for more information.

6. Skip Time

Modify the playback skip time. See “Playback speed and skip time” on page 43
for more information.

7. Control Panel

Hide or display the playback control toolbar.

8. Exit

Return to live view or video search.

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Instant playback
Use the live view toolbar to perform instant replay of a predefined period (default time is
five minutes). This can be useful to review an event that has just happened. Only one
camera at a time can be selected.
You can modify the playback period in the Instant Replay Duration menu. See page 88
for further information.
To instantly replay recorded video:
1. In live view mode, left-click the mouse on the desired camera image. The live view
toolbar appears. Click the Instant Playback icon .
2. Click the Channel icon
Click OK.

and select the desired camera from the drop-down list.

Playback starts immediately. The Instant Playback scroll bar appears under the
selected camera.

3. Click Pause
Click Play
Click Stop

on the toolbar to pause playback.
to restart playback.
to stop playback and return to live view.

24-hour playback
Use this option to access one day of video recordings for the selected camera.
Playback starts at midnight and runs for the 24-hour period. 24-hour playback is shown
in full-screen view. See Figure 13 on page 41 for a description of the playback control
toolbar.

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• Using the mouse:
1. In live view mode right-click the mouse on the desired camera image. In the mouse
toolbar, click 24-hour Playback.
The playback screen appears. By default, the camera is in full-screen mode.
2. To select more than one camera for synchronous playback or to select playback
from a different day, move the mouse to the right edge of the screen. The camera
list and calendar appear. Check the desired cameras and/or another day. Up to 8
cameras can be selected.
Playback starts immediately you have selected the camera and times.
Note: A message appears if there are no recordings found during this period.
3. Use the playback control toolbar to manually control playback.
4. Click Exit

to return to live view.

– Or –
Right-click the mouse and click Exit from the mouse menu to return to the previous
window.
• Using the front panel:
1. Select the camera for playback and press the Play button. Playback from the
selected camera starts immediately.
Note: Synchronous playback is only available using the mouse. If live view was
showing multiview, only the camera in the top-left channel on screen will be played
back.
2. To select a different camera for playback, press the numerical button of the desired
camera.
3. Press Live to return to live view.

Playback speed and skip time
Use the direction buttons on the front panel to modify the playback speed, and to jump
forwards or backwards.
The default skip time is 30 seconds. However, you can easily change it.
To set the playback skip time:
1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu.
The Skip Time menu appears.
2. Select a skip time between 10 and 300 seconds. The default skip time is 30
seconds.

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To change the playback speed:
From the front panel:
Press the left and right buttons to speed up and slow down recorded video.
From the playback window using the mouse:
Click

and

to speed up and slow down recorded video.

To skip forwards or backwards during playback:
From the front panel:
Press the up and down buttons to jump recorded video forwards and backwards by a
set skip time.
From the playback window using the mouse:
Click

and

to jump recorded video forwards and backwards by a set skip time.

— Or —
Click a location on the timeline for where you want playback to start.

Playing back frame-by-frame
You can play back a selected video at different speeds. This allows you to carefully
examine an event frame-by-frame as it happens.
The current frame rate is shown on the right of the playback control toolbar.
To play back frame-by-frame:
• Using a mouse:
1. In playback mode click the Speed Down
until the speed changes to single frame.

button in the playback control toolbar

2. Click the Pause button to advance the video frame by frame.
• Using the front panel:
1. In playback mode move the left direction button to left to scroll down through the
speed changes until single frame.
2. Press Enter to advance the video frame by frame.

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Digital zoom in playback
You can zoom in on an image during playback to see it in greater detail. There are two
ways to perform digital zoom in playback.
To digitally zoom-in during playback:
1. In playback mode, right-click the mouse and select Digital Zoom in the pop-up
menu.
— Or —
Click the Digital Zoom icon in the playback control toolbar.
The playback control toolbar disappears. The digital zoom window appears.
2. Left-click the mouse and drag the red square in the digital zoom window to the area
of interest, or move the joystick on the front panel to position the red square. The
selected area is magnified.
3. Right-click the mouse to quit the digital zoom mode and return to full-screen
playback mode. The playback control toolbar reappears.

Create bookmarks
You can bookmark the important scenes in a recorded file for later reference.
Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file.
There are two types of bookmarks:
•

Default bookmark
“BOOKMARK”.

•

Customized bookmark
: The bookmark is given a name for easy identification.
The same name can be used for several bookmarks.

: All default bookmarks have the same generic name,

You can search both types.
To create a bookmark:
1. Open a 24-hour playback window or the playback window from a search result.
2. In the playback recording, click the timeline bar where you want the bookmark to be.
The green time line jumps to this position. Click the button for the type of bookmark
you want, and enter the bookmark name if required.
In the playback recording from a search, click the scroll bar where you want the
bookmark to be. The scroll bar ball jumps to this position. Click the button for the
type of bookmark you want, and enter the bookmark name if required. The
bookmark is saved.
3. Click the bookmark management
button to see the list of bookmarks saved. The
name of a bookmark can be edited. The bookmark can also be deleted.

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Chapter 7
Searching files
This chapter describes how to search and playback recorded videos as well as search
them by time, events, bookmarks, and snapshots.

Search video menu
You can easily search and play back recorded videos by time and date, events,
bookmarks, and snapshots. Recordings from both analog and IP cameras are
searched.
Figure 14: The Search menu

The Search window has five submenus that allow you to carry out different searches by
theme:

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Search type

Description

Time and date

Search all video by time and date of recording.

Event

Search only event recorded files. Files can be searched by alarm inputs,
motion detection, text insertion, or intelligent alarms.

Bookmark

Search recorded files with bookmarks.

Snapshot

Search snapshots.

Disk analysis

The recorder can run a disk analysis to get a broader sense of the video data
stored on the HDD. This video data can include alarms, events, video Loss,
and more. Recorded video cannot be retrieved from this window.

Search results
A search will usually produce a list of files, which may extend to several pages. The
files are listed by date and time. The most recent file is listed first. You can then select a
file to play it back. See Figure 15 on page 47 for an example of a search.
Only one file can be played back at a time.
Figure 15: Example of a search result list

1. Click to playback the selected video.

2. Click to lock recording to prevent it from being
overwritten.

Search for motion events in playback
1. In playback mode, click the ‘Smart’ icon

. The motion search view opens.

2. In the motion search view, mark the area in which the recorder needs to search for
motion. Use the motion search toolbar to select full screen (1), remove full screen
selection (2), start motion search (3) and exit motion search (4).

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Chapter 7: Searching files

3. Click

to retrieve the motion events.

The standard playback view opens, containing all recordings for the period of time
selected. Motion events are shown in blue in the time bar. Click on the time bar to
skip from one motion event to the next.
Motion recording period (includes pre and post
event recording periods)

Motion event

Search and play back recordings by time and
video type
You can search recorded video by time and video type, such as continuous recordings,
motion, alarms, and all recordings. Video can be played back simultaneously across
several cameras.
To search archived video files:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. Select the desired cameras, record type, file type as well as start and end times of
the recording.
3. Click Search. The list of search results appears.
4. Click

to play back the search results:

To immediately access archived footage:
1. In the Search menu, click the “Time & Date” tab.
2. Select the desired cameras, record type, file type as well as start and end times of
the recording. Up to four cameras can be selected.
3. Click Go. The simultaneous playback of up to four cameras for the indicated time
will start.

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To search for motion:
1. In the “Time & Date” search menu, select the desired camera (1 camera), record
type, file type as well as start and end times of the recording. Only one camera can
be selected.
2. Click Motion Search. The motion search view opens.
3. In the motion search view, mark the area in which the recorder needs to search for
motion. Use the motion search toolbar to select full screen, remove full screen
selection, start motion search and exit motion search.
4. Click

to retrieve the motion events.

The standard playback view opens, containing all recordings for the period of time
selected. Motion events are shown in blue in the time bar. Click on the time bar to
skip from one motion event to the next.

Search and playback recordings by event
You can search recorded video by event type: motion, text insertion, intelligent alarms,
and alarm input.
To play back search results:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. In the Search menu, click the “Event” tab.
3. Select the desired event type as well as start and end times of the recording.
4. Select the desired alarm inputs or channels.
If you selected “Intelligent Alarm” as the event type, select the required IP cameras.
5. Click Search. The list of search results appears.
6. Select the desired video from the list.
7. In the search results window, you can:
- Click Play to playback the footage
- Click Archive to archive results
- Click Details to display more information about an event.
Note: You can modify the pre- and post-play periods of a recording.

Search bookmarked recordings
For information on creating bookmarks, see “Create bookmarks” on page 45.

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To search for a bookmark:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. In the Search menu, click the “Bookmark” tab.
3. Select the desired cameras as well as start and end times of the recording to be
searched. Also select the type of bookmark to be searched.
If searching for customized bookmarks, enter a keyword from the bookmark name.
Click Search. The list of bookmarks appears.
4. Select the desired bookmark from the list.
5. Select a bookmark and do one of the following:
Click the Edit button to edit a bookmark’s name.
- Or Click the Delete button to delete a bookmark.
- Or Click the Play button to play back a bookmark.

Search snapshots
You can search video snapshots. See “Live view mouse menu” on page 31 on how to
create snapshots.
To search for snapshots:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. In the Search menu, click the “Snapshot” tab.
3. Select the desired cameras as well as start and end times of the recording to be
searched.
4. Click Search. The list of snapshots appears.
5. Select a snapshot to see it in the thumbnail window. Click its Play
it in full-screen mode.

button to see

6. When in full-screen mode, move the cursor to the right edge of the window to see
the complete list of snapshots found in the search. Click their Play buttons to see
them in full-screen mode.
7. To see a slideshow of all the snapshots found, click the  or  buttons on the
snapshot toolbar to sequence forwards or backwards through the shots.

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Log search
You can open video footage from the results of a log search. Refer to “Search the
system log” on page 118 for more information.

Disk analysis
The recorder can run a disk analysis to get a broader sense of the video data stored on
the HDD. This video data can include alarms, events, video loss, and more. However,
you cannot access video for playback.

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Chapter 8
Archiving files
Archive recorded files on an external device such as USB flash drive, USB HDDs or a
DVD burner. You must be in live view to archive video. Access to archive commands
may require a password.
Before starting to archive files, ensure that you have the backup device connected to
the recorder. It can be detected automatically by the recorder.
Note: The recorder supports USB DVD and USB HD on the front and back USB ports.

Archiving files
There are two ways to archive files:
Quick Archive button: Quick archive lets you archive recorded files quickly by using
the Archive button on the front panel. The recorder then downloads all the recorded
files on the unit to fill the available memory space on the media. This option is not
available via the mouse.
Search results window: In many search results windows there is an “Archive” button.
Click it to bring you to the archive window of the selected video in the search result.

Quick Archive
To archive recorded video using Quick Archive:
1. Insert the backup device into the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.
If more than one media type is found, the USB device takes precedence over the
others.
2. Press Archive on the front panel or remote control to open the quick archive
window.
3. Click Start or press Archive on the front panel again. The unit starts to download
all the files listed.

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Note: If there is a capacity limitation on the backup device, only the most recent files
will be backed up.
A message will appear to confirm when the download is complete.

Archive menu
You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a
USB drive for archiving. However, the unit may not support all types of USB hubs.
The Archive options available may depend on the type of backup device selected.
Figure 16: Example of an archive menu

1.

Function

Description

Device name

Select one of the storage media for archiving. If the backup device is not
recognized:
• Click the Refresh button
• Reconnect device
• Check for compatibility from vendor

2.

Refresh

Refresh the search results if any parameters have been modified.

3.

Name

Files found on the backup device are listed.

4.

Delete

Click to delete a selected file from the backup device.

5.

Play

Click to play selected file.

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Function

Description

6.

Free space

Free space available on the backup device is displayed.

7.

Seal disc

Select to prevent other files being recorded onto the disc.

8.

Include Player

Select to automatically include the Player tool when archiving files.

9.

New folder

Create a new folder on the backup device. Files from the recorder can be
archived to a specific folder.

10.

Format

Format the USB/eSATA drive.

11.

Archive

Start downloading selected files onto the backup device.

12.

Cancel

Cancel search and return to previous menu.

To export recorded files to a backup device:
1. Connect the backup device to the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.
If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive.
If both media are found in the recorder, the USB device takes precedence over the
DVD.
2. In live view mode press the Search button on the front panel or remote control.
- Or Right-click the mouse and select Advanced Search.
The Advanced Search window appears.
3. Select the cameras and search parameters required.
4. Click Search. The list of results appears.
5. Select the files to export.
Note: You can click the Play button to verify that the selected files are the files to
export.
6. Click Archive. The Archive window appears.
7. Select the storage medium to export to from the drop-down list.
8. Click Archive to begin the backup process.

Create and archive video clips
You can save important scenes in a recorded file for later reference by creating video
clips of selected portions of the file during playback. When an intruder, for example,
crosses in front of several cameras you can save the video clip of the intruder’s path
across these cameras in a single file.
Up to 30 video clips can be made from a recording.
Note: This feature is only available using the mouse.

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To export video clips during playback:
1. Connect the backup device to the recorder.
2. Search for the required files to play back. See “Searching recorded video” on page
43.
3. Select the file or files to play back and click Play. Playback starts immediately.
4. Click the playback timeline where you want the video clip to start and click the Start
Clipping
button.
5. Click the playback timeline where you want the video clip to stop and click the End
Clipping
button.
6. Repeat for additional clips.
7. Exit playback mode. A message appears asking if you want to save the video clips.
8. Click Yes to archive the clips. The Archive window appears.
Click No to exit and return to the search results window. The clips are not saved.
9. In the Archive window select from the drop-down list the backup device to be used.
10. Click Archive. File downloading starts.
Note: You can create a new folder for the video clips. Press the New Folder button
and enter the folder name.

Playing back archived files on a PC
Use the standard file player software, TruVision Player, to play back the archived video
on your PC. It is downloaded automatically from the recorder when archiving files onto
a backup device.
Note that in some cases a limited file player is included in the recorder. If so, when
opening the file player on your PC, the software will prompt a message stating that a
full version of the player is available for download from our website.

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Chapter 9
Display settings
Use the Display Settings menu to modify how the camera images appear on screen.

Display settings
Use the Display Settings menu to adjust the settings related to the local monitor output
of the recorder, such as selecting the main and event monitors, multiview layout,
display the monitor time bar, sequence dwell time options, and enable or disable the
local audio output. See Figure 17 below.
Figure 17: Display Settings window

Table 10: Description of the Display setup window
Option

Description

1. Monitor Video Format

The recorder can support NTSC or PAL video output. The video
standard used is auto detected but can be manually changed.
Modify the video standard used to PAL or NTSC, and click Apply.

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Option

Description

2. Picture Setting

Define the desired output mode.
Select one of the options from the drop-down list: Standard, Bright, Soft,
or Vivid, and click Apply.

3. BNC Output Brightness

Modify the video output brightness.
Adjust the scroll bar point to the desired level and click Apply.

4. Resolution

Define the resolution of the selected monitor.
Select one of the options from the drop-down list and click Apply. The
selected resolution must be the same as that of the monitor.

5. Display Status Icons

Define whether the status icons are displayed. Default is Enable.

6. Timebar Transparent

Select the transparency of the monitor output time bar on screen relative
to the background to make the time bar easier to read.
Check the box to enable/disable. Default is Disable.

7. Enable Timebar

Select whether the monitor output time bar appears on screen.
Check the box to enable/disable. Default is Enable.

8. Video Output Interface

Select the desired video output interface to apply: Main BNC or
VGA/HDMI. Default is VGA/HDMI.

9. Default View

The factory default multiview format displays all channels (2x2 layout for
the 4-channel TVR 12HD and 4x4 layout for the 8/16-channel TVR
12HD).

10. Sequence Dwell Time

Set the length of time for which a camera image is displayed on the
selected monitor before moving to the next camera during sequencing.
Default is off (“No Switch”).

11. Enable Audio Output

Select whether to hear audio from cameras in both live and playback
mode. However, in order to be able to hear audio in playback, you must
enable the audio output setting. Default is Disable.
Check the box to enable/disable audio output.

12. Event Monitor

Select which monitor will be the event monitor showing full screen
monitoring in case of events: HDMI/VGA, or Main BNC. Default is Main
analog.

13. Event Full Screen
Monitoring Dwell Time

Set the length of time during which an image is displayed on the event
monitor in full screen in case of an event. Default is 10 seconds.

14. Alarm Full Screen
Monitoring Dwell Time

Set the length of time during which an image is displayed on the event
monitor in full screen in case of an alarm. Default is 10 seconds.

15. Audio Output Linked to

Select from which monitor (Main BNC or VGA) audio can be heard.

Layout
The Layout window allows you to define the layout of each of the different views as they
are shown when selecting the different live views or the sequencing order.
The cameras are sequenced in numeric order by default. You can change the order of
the cameras for all monitors.

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The camera order in the different views is consistent. This means that if Channel 2 is
the first camera shown in the single camera view then it will also be the top left camera
of the 4-channel view.
You can switch the channel of a camera with that of another camera in the system. This
lets you, for example, have the images of camera 1 appear on channel 10, and the
images of camera 10 appear on channel 1. This feature is useful when you want to
watch the sequence of images from specific cameras so that they are next to each
other on-screen.
See Figure 18 below. Each video tile displays both the order of the camera on screen
and the camera number.
Figure 18: Camera layout window
Multiview layout
selection bar

Camera order in
the sequence

Camera number
selection

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Camera setup
Use the Camera Setup menu to configure analog and IP cameras. You can also
configure the camera OSD, snapshots, recording settings, motion detection, privacy
masking, camera tampering, PTZ configurations and V-stream settings.
Note: Not all settings are available for IP cameras. For advanced IP camera settings,
please consult the IP camera web browser interface.
See Table 11 below for an overview of the maximum analog/IP camera configuration by
recorder model.
Table 11: Maximum analog/IP camera configuration by recorder model
Mix of analog and IP cameras
Up to 16 channels

Up to 8 channels

Up to 4 channels

Analog

IP

Analog

IP

Analog

IP

16

0

8

0

4

0

15

1

7

1

3

1

14

2

6

2

2

2

13

3

5

3

12

4

4

4

11

5

10

6

9

7

8

8

Supported IP cameras
The recorder supports the following IP cameras:


HD-TVI technology cameras (HD and Full HD)



Standard analog cameras



TruVision IP cameras at HD and full HD resolution

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Analog camera setup
The recorder can support up to 16 cameras depending on the model, which can be a
mix of analog and IP cameras. By default, all camera channels in the recorder are
analog. You need to disable analog cameras in order to add IP cameras. However, at
least half of the camera channels will always be analog.
You can quickly see an overview of all the analog cameras and their status in the
Analog Camera Overview screen (see Figure 19 below). The number of cameras
displayed depends on the recorder model. You can also select a camera to live view
the image.
When an analog camera is enabled or disabled, the system must reboot for the
changes to take effect.
Figure 19: Overview of analog cameras window (4-channel recorder model shown)
List of all the analog channels (number depends on
recorder model).

Disable an analog camera in order to add
an IP camera.

Click to live view the selected analog camera.

The last half of the analog cameras cannot be
disabled.

To enable or disable an analog camera:
1. From the menu toolbar, click Camera Setup > Analog Camera Overview.
2. In the Status section, check the boxes of the cameras that you want to enable.
Uncheck those you want to disable in order to add an IP camera.
3. Click Apply to save the changes.
4. A pop-up message will appear asking if you want to reboot the system. Click Yes.

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IP camera status
The IP camera status menu allows you to add, edit and remove cameras to the
recorder, as well as update the cameras’ firmware.
The maximum number of IP cameras that can be connected depends on the number of
analog cameras enabled. Only up to half of the recorder channels can be IP cameras.
You may need to disable an analog camera to add an IP camera.
Figure 20: IP camera window

Table 12: Description of the IP camera window
Option

Description

1.

IP camera list

This shows the list of IP cameras added to the recorder. The camera
information shown is: Camera No., Status, Edit, Advanced Set, Live View,
Camera Name, IP Camera Address, Manage Port, Protocol, Device Model,
Serial Number, and Firmware.

2.

Manual Add

Add the selected cameras from the search results list to the recorder
system without modifying the camera configuration.

3.

Device Search/Add

Search the network for available IP cameras. Add an IP camera to the
recorder system.

4.

Upgrade

Upgrade IP camera software. Insert USB flash drive in the recorder and
select the upgrade file. The camera will automatically reboot once the
software is upgraded.

5.

Delete

Delete the selected IP camera from the list.

6.

Refresh

Update the information displayed on a camera in the recorder device list.

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To automatically add an IP camera:
1. From the menu toolbar, click Camera Setup > IP Camera Status.
2. Click Device Search/Add to search for any supported IP cameras located in the
recorder LAN.
3. Check the boxes of the cameras that you want to add to the recorder.
4. Click Add to add the selected cameras to the list of devices in the recorder. Click
Done when complete in order to return to the main window.
The cameras are added to the end of the list of devices.
5. To test if a camera connection is operational, select the desired camera from the list
of devices connected to the recorder and click Live. A pop-up window should
appear showing the camera’s live view.
Note: If cameras still have default settings, they might have the same IP addresses.
This creates an IP conflict. Use the Edit button to assign a different IP address to
each camera. Ensure that for each camera to successfully connect the cameras.
To manually add an IP camera:
1. From the menu toolbar, click Camera Setup > IP Camera Status.
2. Click Manual Add. In the pop-up window, enter the camera details such as the IP
camera address/domain, protocol, management port, user name and password.
Click OK.
The camera is added to the end of the list of devices.
Note: Only one camera can be manually added at a time.

Camera recording settings
Ensure that the HDD has been installed and initialized before configuring the recording
settings. See chapter “Storage management” on page 104 for more information.

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To configure recording settings:
1. From the menu toolbar, click Camera Recording Settings.

2. Select the camera you want to configure.
3. Configure the following recording settings (options available depend on the camera
model):
•

Stream Record Mode: Select one of the stream types to configure the recording
parameters of that record mode: Mainstream (TL-Hi) (default), Mainstream (TLLo), Mainstream (Event), Mainstream (Alarm), or Substream.

•

Stream Type: Select the type of stream to record, either video or video and
audio.

•

Resolution: Select the resolution of the recording. Options include: 1920*1080
(1080P), 1280*720 (HD720P), 960*576 (960H), 704*576 (4CIF), 640*480 (VGA),
352*288 (CIF).

•

Bitrate Type: Select Variable (default) or Constant. If “Variable” is selected, the
bandwidth can vary depending on video quality and the bandwidth required. If
“Constant” is selected the video streaming is always at the maximum bit rate
selected.

•

Video Quality: Select the quality at which to record. If “Constant” is selected as
the bit rate type, this option is unavailable.
If a low video quality is selected, the image quality is poorer and the bandwidth
required is reduced thereby allowing recording over a longer period of time.

•

Frame Rate: Select the recording frame rate.

•

Max. Bitrate mode: Select the general (Default) or customized option.

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•

Max. Bitrate (kbps): If the customized maximum bit rate mode was selected,
enter the value here. It must be between 32 and 4096 kbps. It is calculated from
the frame rate and time required. Default is 1792.

•

Pre Event: This is the time the camera starts recording before the event. Select
the time in seconds from the list to start pre-recording before the event. Default
is 5 seconds.
The maximum pre-recording times available depend on the constant bit rate.
See “Maximum storage times” in the appendix.

•

Post Event: This is the time the camera continues to record after the event.
Select the time in seconds from the list to stop post-recording after the event.
Default is 5 seconds.

•

Auto Delete (day): Select the number of days after which recorded video from
the specified camera is permanently deleted from the HDD. A “day” is defined as
the 24-hour period from when the auto delete mode (ADM) was set.
The maximum number of days that can be set is 9999. However, the actual
number of days permitted depends on the HDD capacity. If the value is set to ‘0’,
the option is disabled. Default is disable.

•

Record Audio: Enable to record sound with the images. Default is enable.

4. Click Apply to save the settings.
5. If you want to save these parameters to another camera, click Copy and select the
camera in the pop-up window that appears. Click OK and return to the main
window.
6. Click Apply to save the settings.

Snapshots
You can define the image quality and resolution of snapshots for each camera.
Snapshots can be taken at any time during live view or playback, or can be created
when an alarm occurs and sent by email or sent to an FTP server.
To configure snapshots:
1. From the menu toolbar, click Camera Setup > Snapshots.
2. Select the desired camera.
3. Select the snapshot resolution from the drop-down list.
Select QCIF, CIF, 4CIF, or Maximum. Maximum is the maximum available
resolution from the camera. For analog cameras, this is the maximum available
resolution in the camera. For IP cameras, this is the resolution being recorded.
4. Select the snapshot quality from the drop-down list (low, medium or high).
5. Click Apply to save the settings.

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6. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.
7. Click Exit to return to live view.

Camera OSD
The recorder lets you configure which information is displayed on-screen for each
individual camera.
The on-screen display (OSD) settings appear in live view mode and include the camera
name, time and date. They are part of the image and are therefore also recorded.
To configure the OSD settings:
1. From the menu toolbar, click Camera Setup > Camera OSD.

2. Enter a name for the camera (1), if required. The name can have up to 32
alphanumeric characters.
3. Check the Display Name (2), Display Date (3), and Display Day (4) boxes to
display the camera name, date, and week.
4. Select a date format and a time format (5).
5. Select how you want the camera information displayed (6).
Select one of the options from the drop-down list. Default is non-transparent/nonflashing.
•
•
•
•

Transparent & Flashing
Transparent & Not flashing
Non-transparent & Flashing
Non-transparent & Not flashing

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6. To change the size of the OSD font displayed, select one of the options from OSD
Font (7).
7. There are two colored text boxes in the camera view window; one for the camera
name (red box) and the other for the date/time (yellow box). Using the mouse, click
and drag a text box to the display position (8).
8. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.
9. Click Apply to save the settings and then click Exit to return to live view.

Image settings
The Image tab allows you to adjust image settings for each individual camera channel.
You may need to adjust the camera image depending on the location background in
order to get the best image quality.
The system has image settings for frequently encountered lighting conditions;
Standard, Indoor, Dim Light and Outdoor. You can also manually adjust the brightness,
contrast, saturation, hue and saturation values.
You can modify the digital noise reduction (DNR) value to improve image quality. This
function removes image noise from a video signal, which can be more pronounced in
low light conditions.
Note: These options can also be modified from the image settings button on the live
view toolbar (see “Live view toolbar” on page 33).
To adjust display settings:
1. From the menu toolbar, click Camera Setup > Image.
2. Select the camera for which to adjust the video image settings (Standard, Indoor,
Dim Light, or Outdoor).
3. Adjust the brightness, contrast, saturation, hue, sharpness and digital noise
reduction values by dragging each scroll bar.
Click the Default button to return image setting values to the default position.
4. Click Apply to save the settings and then click Exit to return to live view.

Motion detection
The motion detection menu allows you to enable or disable motion detection for each
camera, as well as create motion grids, set the sensitivity of the motion detection and
link motion detection to a specific action.

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To set up motion detection:
1. From the menu toolbar, click Camera Setup > Motion.
Areas covered by the red grid are sensitive to motion detection.
2. Select the camera to detect motion. Each camera must be set up individually.
3. Check Enable Motion Detection. If this is not enabled, motion will not be recorded.
4. Select the areas on-screen to be sensitive to motion.
Click and drag the mouse cursor across the window to deselect areas sensitive to
motion detection.

Click Full Screen to activate the whole screen or Clear to clear the screen.
5. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3.
6. Specify the target size.
In the Target Size option, specify how many grid squares must be activated before
motion is detected. Enter a value between 0 and 255 squares. Default is 1 square.
7. Select the cameras that will start the motion recording schedule once motion is
detected.
Click Actions. The Actions window appears. Click the Trigger Channel tab and
select the cameras that will record when a motion alarm is triggered. Click Apply to
save the settings.
8. Select the arming schedules for motion detection.
In the Actions window, click the Arming Schedule tab and select the day of the
week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy the settings to other days of
the week.
Note: Time periods defined cannot overlap.
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9. Link the corresponding action to motion detection.
In the Actions window, click the Actions tab to define the method by which you want
the recorder to notify you of the alarm (see page 93 for the list of alarm notification
types available). “Notify Alarm Host” is the default selection. More than one option
can be selected.
Click Apply to save settings.
10. Click OK to return to the motion detection settings window.
11. Click Exit to return to live view.

Privacy mask
You can define an area on screen to remain hidden from view and recording. For
example, you can choose to block the view of a camera when overlooking residential
premises. This hidden area is referred to as privacy masking. Privacy masking cannot
be viewed in live view or recorded mode, and appears as a black area on the video
image.
Up to four privacy masks can be defined for one analog camera. For IP cameras, the
amount of privacy masks is determined by the amount supported by the camera.
To setup a privacy mask:
1. From the menu toolbar, click Camera Setup > Privacy Mask.
2. Select the camera for which to set up privacy masking.
3. Check the Enable Privacy Mask box to enable the feature.
4. Set up the mask area. Up to four areas can be set.
Using the mouse, click and drag a privacy-mask box in the camera view window
over the desired area. You can set up to four areas for privacy masking. Masked
areas are dimmed and outlined in four different colors. Click Apply to save settings.

To delete a mask, check the desired mask and click Clear for that color mask.
5. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.
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6. Click Apply to save the settings and then click Exit to return to live view.

Camera tamper
You can setup the recorder to alert you when the camera view has changed such as
when someone has deliberately blocked the camera view by spraying paint on the lens
or by moving the camera. Tampering detection only applies when the whole image is
covered and all light is blocked. You cannot select a specific area of the camera screen
to detect tampering.
Note: It is strongly recommended not to configure for video tampering when using PTZ
dome cameras.
To set up video tampering detection:
1. From the menu toolbar, click Camera Setup > Camera Tamper.
2. Select a camera to configure for video loss detection.
3. Check the Enable Tamper-proof box to enable the feature.
4. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar.
Higher sensitivity is to the right of the bar.
5. Select the recording schedules for the tamper.
Click Actions and then select the Arming Schedule tab to select the day of the
week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.
Note: The time periods defined cannot overlap.
6. Select the response method to an external alarm.
Click Actions and then select the Actions tab to select the method by which you
want the recorder to notify you of the alarm: Full-screen monitoring, Enable alarm
audio, Notify alarm host, Send email, and Trigger alarm output. See page 93 for the
list of alarm notification types.
Click Apply to save settings and then OK to return to the main window.
7. Click Exit to return to live view.

Restricted access camera
Restricted access cameras are cameras that are only visible to specific users.
There may be occasions when you want to control who can see a camera image on a
local monitor, such as if there is a camera located in a changing room. The recorder

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lets you select which camera (or cameras) is not displayed on the local monitor unless
the user is logged in and has permission to view the camera images. A restricted
access camera is not displayed on screen when no user is logged in. Instead a person
walking by sees a black screen. See Figure 21 below.
Figure 21: Example of a restricted access camera image

To set up a camera for a restricted access view:
1. From the menu toolbar, click Camera Setup > Restricted Access Camera.
2. Check which analog camera or cameras you want to have restricted access and
click Apply.
3. Click Exit to return to live view.

Configure PTZ settings
Use the PTZ Setup menu to configure only analog PTZ dome cameras. Each analog
camera must be set up individually. The cameras must be configured before they can
be used.
Ensure that the PTZ dome cameras are correctly connected to the RS-485 port on the
back panel.
Note: If a camera does not work correctly after configuring the recorder, check the
parameters entered.
To configure PTZ dome camera settings:
1. Click the PTZ Control icon on the live view toolbar.
– Or –
From the menu toolbar, click Camera Setup > PTZ Setup.
2. Select the camera, baud rate, data bit, stop bit, parity, flow control, PTZ protocol and
address for the camera. See Appendix H “Default menu settings” on page 154 for
the default values.

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Note: It is important to ensure that the settings correspond with those used in the
PTZ camera.
3. Click Copy to copy the settings to another camera, if required, and select the
cameras.
4. Click Apply to save the settings and then click Exit to return to live view.

PTZ presets and tours
Presets are previously defined locations of an analog PTZ dome camera. It allows you
to quickly move the PTZ dome camera to a desired position. They are configured and
modified from the Camera Setup > PTZ Presets/Tours window (see Figure 22 below).
Tours are series of presets. Shadow tours allow you to record the manual movement of
a PTZ and follow the same tour at a later date.
Note: The PTZ dome camera used must be able to support a preset command. See
Appendix G “Supported PTZ commands” on page 152 for the complete list of PTZ
commands available by camera protocol.
Figure 22: PTZ configuration window

Table 13: Description of the PTZ configuration window
Name

Description

1.

Save preset

Saves preset.

2.

Call preset

Calls up pre-existing preset.

3.

Shadow tour toolbar

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Name

Description
Saves the shadow tour.
Starts the selected shadow tour.
Deletes the selected shadow tour.

4.

Preset tour toolbar

Adds a step to a selected preset tour.
Starts the selected preset tour.
Stops the selected preset tour.
Deletes all the preset tour steps.
Scroll up the list.
Scroll down the list.

To set up a preset:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Use the directional, zoom, focus and iris buttons to position the analog camera in
the desired preset location.
3. Check Save Preset and enter a preset number. The preset is enabled and stored in
the camera.
If the desired preset number is larger than the 17 numbers listed, click […]. The
Preset window appears. Select a preset number from the dropdown list and click the
OK button to save changes.
Note: Presets can be overwritten.
4. Click Exit to return to live view.
To call up a preset:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset position.
3. Click Exit to return to live view.
To delete a preset:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. From the preset list, select a preset number, and click
preset.

to delete the selected the

3. Click Exit to return to live view.

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To call up a preset tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset position.
3. Click Exit to return to live view.
To set up a preset tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Select the preset tour number.
3. In the preset tour toolbar, click
to add a step to the preset tour. The Step window
appears. Select the preset number, dwell time and speed of the step. Click OK to
save the settings.
Note: A preset tour should have at least two presets.
4. Repeat step 3 to configure other steps in the preset tour.

5. In the preset tour toolbar, click

to call up the preset tour.

6. Click Exit to return to live view.
To call up a preset tour:
1. Click the PTZ Settings icon on the menu toolbar and select More Settings.
2. Select the desired preset tour from the list and click
to stop the preset tour.

to start the tour. Click

3. Click Back to return to live view.
To delete a preset tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. From the preset tour list, select a tour number and click
the preset tour.

to delete the selected

– Or –
In the preset tour toolbar, click

to delete all the preset tours.

3. Click Exit to return to live view.
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To set up a shadow tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Select the shadow tour from the drop-down list.
3. To record a new shadow tour, click
and use the directional buttons on the PTZ
control panel to move the camera along the desired path.
4. Click

to save the shadow tour.

Note: The shadow tour can be overwritten.
5. Click Exit to return to live view.
To call up a shadow tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/tours.
2. Select the shadow tour from the list and click
the shadow tour.

to start the tour. Click

to stop

3. Click Exit to return to live view.

V-stream encoding
The V-stream shows all camera channels within one camera tile. V-stream is only
available for remote use with the browser interface, mobile application, TruVision
Navigator or third party software implementation.
This feature is particularly useful if you have limited bandwidth available on a remote
location but still want to be able to view all camera tiles at once.
Note: It is not recommended to use the V-stream feature when a CVBS monitor is used
as a main monitor because the CVBS main monitor and the V-stream use the same
output.
To enable V-streaming:
1. Click the Display Settings > V-stream Encoding.
2. Check Enable V-stream Encoding.
3. Select the desired settings for frame rate and maximum bit rate (Kbps).
4. Click Apply to save the settings and Exit to return to live view.
To configure V-streaming:
The V-stream shows video on the recorder’s BNC output.
1. Click the Display Settings > Display > Video Output Interface and select Main
BNC.
2. Under Default View, select the desired view format.

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3. Under Sequence Dwell Time, select the desired camera sequence mode.
Note: Sequencing can only be done in single-view display mode.
4. Click the Display Settings > Layout > Video Output Interface and select Main
BNC.
5. Select the desired sequence order of the cameras.
6. Click Apply to save the settings and Exit to return to live view.

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Chapter 11
Network settings
The Network settings menu allows you to manage all network related aspects of the
recorder including general network settings, DDNS, NTP synchronization, email setup
and FTP server setup.
Additionally, the Net Detect and Network statistics menus provide you with a useful and
efficient tool to analyze the behavior of the recorder on the network.
You must correctly configure your recorder’s network settings before using it over the
networkin order to:


Connect IP cameras to it



Connect to the recorder over the LAN



Connect to the recorder over the internet

The recorder must have access to the internet when configuring the network settings.

Network settings
Note: As every network configuration may differ, please contact your Network
Administrator or ISP to see if your recorder requires specific IP addresses or port
numbers.
To configure general network settings:
1. From the menu toolbar, click Network Settings > Network Settings.

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2. Enter the required settings:
Option

Description

1.

Network interface card (NIC) is a device used to connect the recorder to a
network. Select the NIC type used from the drop-down list.

NIC Type

Default value is 10/100M self-adaptive for the 4 channel recorder and
10/100/1000M self-adaptive for the 8 or 16 channel recorders.
2.

Enable DHCP

DHCP (Dynamic Host Configuration Protocol) is a protocol for assigning
an IP address dynamically to a device each time it connects to a network.
Check this box if you have a DHCP server running and want your recorder
to automatically obtain an IP address and other network settings from that
server. The DHCP server is typically available in your router.
Default value is Disable.

3.

IPv4 Address

Enter the IP address for the recorder.
Default value is 192.168.1.82.

4.

IPv4 Subnet Mask Enter the subnet mask for your network so the recorder will be recognized
within the network.
Default value is 255.255.255.0.

5.

IPv4 Default
Gateway

Enter the IP address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router. Consult your router user manual or contact your ISP to get the
required information on your gateway.
Default value is 192.168.1.1.

6.

IPv6 Address 1

Enter the IPv6 address for the recorder. This is the IP address of the local
network to which the recorder is connected.
Default value is fe80::240:3dff:fe7e:926f/64

7.

IPv6 Address 2

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Option

Description

8.

IPv6 Default
Gateway

Enter the IPv6 address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router.

9.

MAC Address

Displays the MAC address. The MAC address is a unique identifier of your
recorder and it can not be changed.

10.

MTU (bytes)

Enter a value between 500 and 9676. Default is 1500.

11.

Preferred DNS
Server

Enter the preferred domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.

12.

Alternate DNS
Server

Enter the alternate domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.

13.

Server Port

Use the server port for remote client software access. The port range is
between 1024 and 65535.
Enter the server port value. The default value is 8000.

14.

HTTP Port

Use the HTTP port for remote internet browser access.
Enter the HTTP port value, which can be any port number that is not
occupied. The default value is 80.

15.

Multicast IP

Enter a D-class IP address between 224.0.0.0 to 239.255.255.255. Only
specify this option if you are using the multicast function. Some routers
prohibit the use of multicast function in case of a network storm.

16.

RTSP Service
Port

The RTSP (Real Time Streaming Protocol) is a network control protocol
designed for use in entertainment and communications systems to control
streaming media servers.
Enter the RTSP port value, which can be between1 to 65535. The default
value is 554.

17.

Enable Telnet

For Technical Support purposes only. For security reasons, the Telnet
port is disabled by default.

18.

Total Bandwidth
Limit (Kbps)

The total outgoing bandwidth limit is a threshold you can set to limit the
amount of outgoing bandwidth that is being handled by the recorder.

19. Click Apply to save the settings and Exit to return to live view.

PPPoE settings
Although not usually used, you can connect the recorder directly to a DSL modem. To
do this, you need to select the PPPoE option in the network settings. Contact your ISP
to get the user name and password.
To configure PPPoE settings:
1. From the menu toolbar, click Network Settings > PPPoE.
2. Check the enable PPPoE box.
3. Enter your user name and password and confirm the password.

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4. Click Apply and manually reboot the recorder to save the settings.

DDNS settings
DDNS servers allow you to connect to your recorder using a fixed address. This fixed
address needs to be registered with a DNS service. The DDNS setup menu allows you
to enable or disable DDNS and to configure it using ezDDNS, No-IP or DynDNS.
Note: Some service providers block the default RTSP streaming port 554 used for
video streaming, so if you are not receiving video images over the internet, you may
need to change it to another value. See Appendix C “Port forwarding information” on
page 137 for more information. See “Port forwarding information” in the appendix for
more information.
There are three ways to set up a DDNS account:
•

ezDDNS: A free-of-charge service included with your recorder and fully managed
within the recorder interface

•

DynDNS: A third-party service where users need to apply for a DynDNS account on
the Dyn.com website.

•

No-IP: A third-party service where users need to apply for a no-IP account on the
no-ip.com website

Figure 23: ezDDNS setup window

Note: You cannot have two recorders with the same host name.
To set up DDNS:
1. From the menu toolbar, click Network Settings > DDNS.
2. Check the Enable DDNS box to enable this feature.

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3. Select one of the DDNS types listed:
ezDDNS: Click the Get URL button. The URL address to access the unit is
displayed. If no host name is specified, the DDNS will allocate one automatically.
The maximum length for the host name field is 64 characters. This limit does not
include tvn-ddns.net. An example of a host name could be max64chars.tvr-ddns.net.
- Or DynDNS: Select DynDNS and enter the server address for DynDNS. In the
recorder domain name field, enter the domain name obtained from the DynDNS
web site. Then enter your user name and password registered in the DynDNS
network.
For example:
Server address: members.dyndns.org
Domain: mycompanydvr.dyndns.org
User name: myname
Password: mypassword
- Or NO-IP: Enter server address (for example, dynupdate.no-ip.com). In the host name
field, enter the host obtained from the NO-IP web site. Then enter the user name
and password that are registered with the No-IP network.
4. Ask your ISP service provider for your DNS server address or look it up in the
browser interface settings of your router.
Go to Network Settings and enter the preferred and alternate DNS server
addresses as well as the default gateway address.
5. Click Apply to save the settings and click Exit to return to live view.

NTP server settings
A Network Time Protocol (NTP) server can also be configured on your recorder to keep
the date and time current and accurate.
Note: If the device is connected to a public network, you should use a NTP server that
has a time synchronization function, such as the server at the National Time Center (IP
Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more
customized network, NTP software can be used to establish a NTP server used for time
synchronization.
To set up an NTP server:
1. From the menu toolbar, click Network Settings > NTP.
2. Check the NTP box to enable feature. It is disabled by default.

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3. Enter the NTP settings:
•
•
•

Interval (min): Time in minutes to synchronize with the NTP server. The value
can be between 1 and 10080 minutes. Default is 60 minutes.
NTP Server: IP address of the NTP server.
NTP Port: Port of the NTP server.

4. Click Apply to save the settings and click Exit to return to live view.

E-mail settings
The recorder can send email notifications of alarms or notifications through the network.
Note: Ensure that the DNS address has been set up correctly beforehand.
To configure email settings:
1. From the menu toolbar, click Network Settings > Email.
2. Enter the required settings.
Option

Description

Enable Server
Authentication

Check the box if your mail server requires authentication and enter the
login user name and password.

User Name

If the mail server requires authentication, enter the login user name.

Password

If the mail server requires authentication, enter the login password.

SMTP Server

Enter the SMTP server’s IP address.

SMTP Port

Enter the SMTP port. The default TCP/IP port for SMTP is 25.

Enable SSL

Check the box to enable SSL if it is required by the SMTP server. This
feature is optional.

Sender

Enter the name of the sender of the email.

Sender’s Address

Enter the sender’s email address.

Select Receivers

Select an email recipient. Up to three receivers can be selected.

Receiver Name

Enter the name of the receiver of the email.

Receiver’s Address

Enter the email address of the receiver.

Include Snapshot

Check the Attach JPEG File box if you want to send an email with
attached alarm images.

Interval

Select an interval range in the Interval box.
The interval range represents the time range in between the alarm
images being sent. For example, if you set the interval range at two
seconds, the second alarm image will be sent two seconds after the
first alarm image

3. Click Test to the test email settings.
Note: We recommend that you test the email settings after entering values in the
email window.

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4. Click Apply to save the settings and click Exit to return to live view.
Note: We recommend that you test the email settings after entering values in the Email
window.

Configure an FTP server to store snapshots
You can upload your snapshots to an FTP server for storage.
Note: It is not possible to stream video to an FTP site.
To configure the FTP server settings:
1. From the menu toolbar, click Network Settings > FTP.
2. Check the Enable FTP box.
3. Enter the FTP server information.
4. Select the directory to use (root, parent, or secondary). If Parent or Secondary were
selected, select the desired options for them.
5. Click Apply to save the settings and click Exit to return to live view.

SNMP settings
SNMP is a protocol for managing devices on networks. When you enable SNMP in the
menu, network management systems can retrieve recorder status information from the
recorder via SNMP.
When you set the trap address and trap port in the recorder menu to the network
management system’s IP address and port number, and set up the network
management system as trap receiver, trap notifications (such as startup) are sent from
the recorder to the network management system.
Before configuring this function, you must first install the SNMP software.
To configure SNMP protocol settings:
1. From the menu toolbar, click Network Settings > SNMP.
2. Check the Enable SNMP box.
3. Enter the required settings.
4. Click Apply to save the settings and click Exit to return to live view.

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UPnP settings
The recorder supports UPnP (Universal Plug and Play). This feature lets the recorder
automatically configure its own port forwarding, if this feature is also enabled in the
router.
You can select one of two methods to set up UPnP:
Automatic mapped type: The recorder automatically uses the free ports available that
were set up in the Network Settings menu.
Manual mapped type: You enter the particular external port settings and IP addresses
required to connect to the desired router (see Figure 24 below).
Figure 24: UPnP auto configuration screen

To enable UPnP:
1. Connect the recorder to the router.
Note: The router must support UPnP and this option must be enabled.
2. From the menu toolbar, click Network Settings > UPnP.
3. Check the Enable UPnP box.
4. From Mapped Type, select Auto or Manual.
If Manual is selected, enter the external ports and IP addresses required. Click the
Edit icon
to change the values.
5. Click Apply to save the settings and click Exit to return to live view.

Network status
You can easily check network traffic in order to obtain information about the recorder
such as its linking status, MAC address, MTU, sending/receiving rate, and NIC type.

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The Network Detection window shows the network traffic between the recorder and
your local network. However, the traffic between the plug and play cameras and the
TVR 12 is not shown.
You can also check the network connection status by testing its delay and packet loss.
To check network traffic:
1. From the menu toolbar, click Network Settings > Net Detect. The Traffic window
appears. The information displayed is refreshed once a second.

To check network delay and packet loss:
1. From the menu toolbar, click Network Settings > Net Detect.
2. Under the section “Network Delay, Packet Loss Test”, select the NIC to use and
enter the destination address. Click Test.
The test result appears in a pop-up window.
3. If you need to check the current network parameters, click the Network button to
get an overview. The current values for NIC type, DHCP, IPv4 address, IPv4 subnet
mask, IPv4 default gateway are shown as well as the preferred DNS server and
alternate DNS server if used.
The NIC Type and Enable DHCP options can be changed. Click Apply to save any
changes made and then click OK to return to the main window.
4. Click Exit to return to live view.

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To check network status:
1. When all the network parameters have been set, click the Status button to confirm
that all parameters are operating correctly.

Export network packet data
When the recorder is connected to a network, you can export the captured data packet
to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices.
To export network packet data:
1. From the menu toolbar, click Network Settings > Net Detect.
2. Under the section “Network Packet Archive”, click Refresh to get a list of the local
backup devices available. Select one from the list.
3. Click Export. Up to 1M of data can be exported at a time.
4. Click Exit to return to live view.

Network statistics
You can easily check the bandwidth that is being used by remote live view and
playback.
To check network statistics:
1. From the menu toolbar, click Network Settings > Net Stat..
2. The latest information is displayed on the bandwidth used by remote live view and
playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update
the information.
3. Click Exit to return to live view.

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Chapter 12
Recording
Use the Recording menu to define the camera recording schedules, modify the instant
playback duration, and to select the cameras for manual recording.

Recording schedule
Defining a recording schedule lets you specify when the recorder records video and
which pre-defined settings are used. Each camera can be configured to have its own
recording schedule.
The schedules are visually presented on a map for easy reference. See Figure 25
below for a description of the recording schedule window.
Figure 25: Description of the recording schedule window

1. Camera. Select a camera.
2. Schedule time. Represents the 24-hour cycle during which a schedule is selected.
3. Schedule map. There are eight days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue),
Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and and Holiday (if enabled)..
4. Recording type. There are five types of recording to select, which are color-coded:

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 TL Time lapse (Green squares): Record of a specific day. Each green square in the timeline
represents an hour in the 24-hour period.
 TL-Hi (Dark green): High quality time lapse. Records high quality video.
 TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used, for
example, for night recordings when few events or alarms are expected. Saving the video in low
quality helps save resources on the HDD.
 Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.
 Alarm (Red): Records only alarms.
 None (Grey): No recording during this period.
5. Edit button. Click to modify schedules and to copy schedules to other days of the week.
6. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled
during the 24-hour period.
7. Copy button. Click to copy schedules between cameras.

Define a schedule from the recording schedule window
To set up a daily recording schedule:
1. Select a camera.
2. Check the Enable Recording box to indicate that video from this camera is to be
recorded.
3. Click a record type in the legend to activate that record type. The cursor changes to
a pen.
4. Drag the pen cursor across desired hours and days in the schedule overview to
mark those times with that specific record mode. To mark areas with a different
record type, click on a different record type to activate it.

5. Click Apply to save the settings and Exit to return live view.

Define a schedule from the Edit menu
To set up a daily recording schedule:
1. From the menu toolbar, click Recording > Recording Schedule.
2. Select a camera.
3. Check the Enable Recording box.
4. Click Edit. The following window is displayed:

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5. Select the day of the week (1) for which you want to set up the schedule.
You can define a different schedule for each day of the week.
6. Set the start and end time for recording.
Define a time period by entering a start (left column) and end (right column) time.
You can schedule up to eight time periods. Click All Day to record all day.
Note: Time periods defined cannot overlap.
7. Select a recording type.
This setting instructs the recorder to begin recording when an alarm is triggered.
The recording type can be based on time and triggered by motion detection and/or
an alarm. If set to TimeLapse (TL-Hi or TL-Lo), the recorder records continuously.
8. Click Apply to save settings.
9. Repeat steps 4 to 8 for other days of the week or to copy the schedule settings to
another day.
To copy the current schedule settings to another day of the week, click Copy. Select
the number of the day of the week to which to copy the schedule. Click OK to save
changes and return to the Edit window.
10. Repeat steps 4 to 9 for the other cameras.
11. Click Apply to save the settings and OK to return to the schedule window.
The recording schedule window appears showing the schedule selected (see
Figure 25 on page 86 for an example).

Modify the instant replay duration
The live view toolbar in live view lets you quickly replay recorded video for a
preprogrammed period. You can easily change this preprogrammed time period. See
page 33 for more information on the live view toolbar.

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To modify the preprogrammed time of this instant replay, go to Recording > General.
Select one of the times from the drop-down list (5, 10, 20, or 30 minutes) and click
Apply. Default is 5 minutes.

Manual recording
The recorder lets you manually record video during live view. This can be useful if you
know that the recorder is not currently recording and you see something of interest on a
camera screen that should be recorded.
Once a manual recording is started, the recording continues until it is manually stopped.
If an alarm occurs during a manual recording, the alarm recording has priority over the
manual recording. If a scheduled recording is already in progress when a manual
recording is started, it continues to record as scheduled.
You can check to see if a camera is recording manually by looking at the icon on the
live view toolbar. The icon is red when manually recording. Default is off.
There are two ways to start and stop a manual recording:
•

Use the live view toolbar
You can start/stop manual recording for each camera individually. Position the
cursor over a camera image and left- click the mouse to display the live view
toolbar. Click the manual record icon to start or stop manual recording. The icon is
red when recording.

•

Use the configuration menu
This option lets you select more than one camera at a time. Go to Recording >
Manual Recording to access the manual recording menu and check the boxes of
the cameras to start or stop manual recording.

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Chapter 13
Alarm and event setup
This chapter describes the alarm and event setup menu and provides more information
on the different types of alarms and connected responses.

Set up alarm inputs
The recorder can be configured to record when an alarm is triggered by an external
alarm device (for example, PIR detector, dry contacts…).
To set up external alarms:
1. From the menu toolbar, click Alarm & Event Setup > Alarm Input.

2. Select the alarm input number of a camera, which corresponds to the connector on
the back panel of the recorder, and enter the name of the input, if required.
3. Select the alarm input type, NO (normally open) or NC (normally closed). Default is
NO.
4. Check the Enable Alarm Input box and click Actions to set up the rules for the
cameras to be triggered, their alarm schedules, method of alarm notification and
PTZ linking function.
5. Select the cameras to be triggered when an external alarm is detected.
In the Actions window, click the Trigger Channel tab and then select the cameras
to be triggered for recording when an alarm is detected. Only analog cameras can
be selected. Click Apply to save the settings.
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6. Select the recording schedules for the external alarm.
In the Actions window, click the Arming Schedule tab and select the day of the
week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy these settings to other days of
the week.
Note: The time periods defined cannot overlap.
7. Select the response method to an external alarm.
In the Actions window, click the Actions tab to define the method by which you want
the recorder to notify you of the alarm. Select one or more of the six notification
types. See “Alarm notification types” on page 93 for a description of these alarm
notification methods.
Click Apply to save the settings.
8. Select the PTZ camera function required in response to an external alarm.
In the Actions window, click the PTZ Linking tab. Select the PTZ camera and enter
the preset, preset tour or shadow tour that is triggered when the alarm is detected.

Click Apply to save the settings.
9. Click OK to return to the alarm input window.
10. Click Exit to return to live view.

Set up alarm outputs
You can connect the recorder to an alarm system, such as a siren or intrusion system,
which is then activated when an alarm is triggered. You can select how long the alarm
signal remains active as well as schedule when alarm outputs can be triggered.
To set up an alarm output:
1. From the menu toolbar, click Alarm & Event Setup > Alarm Output.
2. Select the alarm output.

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3. Select a timeout option between 5 and 600 seconds or select “Manually Clear”.
The timeout setting lets you define how long an alarm signal remains active after the
alarm has ended. If you select Manually Clear, the alarm signal remains active until
it is manually acknowledged by pressing the alarm button on the front panel or
remote control (see “Triggering or clearing alarm outputs manually” below).
4. Select the recording schedules for the alarm output.
Click the Actions button and select the day of the week and the time periods during
the day when motion can be recorded. You can schedule up to eight time periods in
a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.
Note: The time periods defined cannot overlap.
5. Click OK to return to the alarm output window.
6. Click Copy to copy these settings to other cameras, if required, and then click
Apply to save the changes.
7. Click Exit to return to live view.

Manual trigger
The manual trigger menu allows you to manually trigger outputs of the recorder.
To trigger or clear alarm outputs manually:
1. From the menu toolbar, click Alarm & Event Setup > Manual Trigger.
2. Select the desired alarm output and click the following buttons:
Trigger / Clear: Trigger an alarm output or stop an alarm output. As there is only
one alarm output available, the “Trigger All” button just triggers the one output.
Clear All: Stop all alarm outputs at once.
3. Click Exit to return to live view. The alarm is silenced.
- Or Press the Alarm button on the front panel or remote control. The alarm is silenced.

Buzzer settings
When an alarm is triggered by the system or a camera, the recorder can be set up to
respond with a warning buzzer. You can modify the time during which the warning
buzzer sounds for both system and camera alarm. Select Alarm & Event Setup >
Buzzer Settings and select a buzzer time limit for the system and camera alarms.
Select Mute, 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or Constant. Default is mute.

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Alarm notification types
When setting up the rules for alarm detection, you can specify how you want the
recorder to notify you about an alarm or event. You can select more than one
notification type.
Not all notifications types are available for all types of alarms.
You can quickly check the system status by looking at the status LEDs on the front
panel.
The alarm notification types are:
•

Full-screen Monitoring: When an alarm is triggered, the monitor (VGA or HDMI)
displays an image in live view mode. For alarms that are triggered simultaneously,
images display one at a time every 10 seconds (default dwell time). You can set a
different dwell time using the Dwell Time setting under the Display Settings>Layout
window. When the alarm stops, cycling of the images stops and you return to live
view mode. This alarm option must be selected for each channel where it is
required.

•

Enable Alarm Audio: Triggers an audible beep when a notification or alarm is
detected by the system or a camera.

•

Notify Alarm Host: Sends a signal to TruVision Navigator or other software
applications when an alarm or notification is detected.

•

Send Email: Sends an email when an alarm or notification is detected. See ““E-mail
settings” on page 81 for information on how to configure the recorder to send an
email.

•

Upload Snapshots to FTP: Capture the image when an alarm is triggered and
upload the picture to NAS or FTP server.

•

Trigger Alarm Output: Triggers an alarm output or multiple alarm outputs when a
notification is detected for an external alarm. See “Types of system alarm
notifications” on page 94 for information on configuring an alarm output.

•

Display Event Icon: When an alarm is triggered in the system, an icon appears on
screen to also alert you. See “Status information” on page 30 for further
information.

•

Event Priority: Define the priority between a text insertion event and a motion alarm
if both are triggered at the same time. Default is a motion alarm (Text In < Motion).

To set up system notifications:
1. From the menu toolbar, click Alarm & Event Setup > Notification.
2. Select a system alarm notification type.
3. Check one or more response method: Display event icon, event priority, enable
alarm audio, notify alarm host, send email, and trigger alarm output.
Note: The list of options available depends on the system alarm selected.
4. Repeat steps 2 and 3 for other system notification types.
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5. Click Apply to save the settings.
6. Click Exit to return to live view.

Types of system alarm notifications
The different types of system alarm notifications are:
•

HDD Full: All installed HDDs are full and will not record any more video.

•

HDD Error: Errors occurred while files were being written to the HDD, there is no
HDD installed, or the HDD had failed to initialize.

•

Network Disconnected: Disconnected network cable.

•

Duplicate IP Address Found: There is an IP address conflict with another system
on the network.

•

Illegal Login: Wrong user ID or password used.

•

Input/output Video Standard Mismatch: I/O video standards do not match.

•

Abnormal Record: HDD cannot record any more files. This could be due to the
overwrite option being disabled so recorded files are locked and cannot be deleted.

Detect video loss
Video may be lost if the camera develops a fault, is disconnected, or is damaged. You
can set up the recorder to detect video loss and trigger a system notification.
To setup video loss detection:
1. From the menu toolbar, click Alarm & Event Setup > Video Loss.
2. Select a camera to configure for video loss detection.
3. Check the Enable Video Loss Alarm box to enable the feature.
4. Click the Actions button to enter the Actions window.
5. Set the arming schedule for detecting video loss.
Click the Actions tab and select the schedule of when you want video loss
detection to be enabled. The schedule can be set for all week or any day of the
week with up to 8 time periods per day. Click Apply to save the settings.
6. Select the alarm response method.
Click the Arming Schedule tab and select how you want the recorder to notify you
of video loss. Select: Full-screen monitoring, enable alarm host, send email, and
trigger alarm host. See page ““Types of system alarm notifications” above for the
descriptions. Click Apply to save the settings.
7. Click OK to return to the main window

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8. Click Copy to copy these settings to other cameras, if required, and then click
Apply to save the changes.
9. Click Exit to return to live view.

Remote alarm host setup
If a remote alarm host is set, the recorder sends a signal to the host when an alarm is
triggered. The remote alarm host must have the TruVision Navigator server software
installed.
To set up a remote alarm host:
1. From the menu toolbar, click Alarm & Event Setup > Alarm Host Setup.
2. Enter Alarm Host IP and Alarm Host Port values.
Alarm host IP represents the IP of the remote PC where the Network Video
Surveillance software installed. The alarm host port value must be the same as
software’s alarm monitor port. Up to three alarm hosts can be set. For each alarm
host, the default port is 5001, 5002, and 5003.

3. Click Apply to save the settings.
4. Click Exit to return to live view.

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Chapter 14
Device management
This chapter describes how to:


Set up the time and date of the recorder



Select the recorder language and set up general system parameters such as the
device name, menu timeout period, and enable/disable password requirement



Import/export configuration files



Upgrade the firmware



Set up holiday periods



Enable text insertion



Configure RS-232 settings

Time and date settings
You can set up the date and time that will appear on-screen as well as on time stamped
recordings. The start and end time of daylight saving time (DST) in the year can also be
set. DST is deactivated by default. See Figure 20 on page 97 for the Time settings
screen.

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Figure 26: Time and date settings window

Table 14: Description of the Time and Date settings window
Option

Description

1.

Time Zone

Select a time zone from the list.

2.

Date Format

Select the date format from the drop-down list. Default format is DDMM-YYYY.

3.

Time Format

Select either the 12-hour or 24-hour time format from the list. Default
format is 24-hour format.

4.

Display Week

Check to display the day of the week in the monitor time bar.
Check the box to enable/disable. Default is Disable.

5.

System Date

Enter the system date.
Default date is the current date.

6.

System Time

Enter the system time.
Default time is the current time.

7.

Auto DST Adjustment

Enable to activate DST is automatically. It depends on the time zone
selected.
Default is Disable.

8.

Enable DST

Manually define DST. If this option is selected, the Auto DST
adjustment option is disabled.
Default is Disable.
Click the check box to enable or disable daylight savings time (DST).

From

Enter the start date and time for daylight savings.

To

Enter the end date and time for daylight savings.

DST Bias

Set the amount of time to move DST forward from the standard time.
Default is 60 minutes.

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General recorder settings
Use the General Settings menu of Device Management to configure general recorder
options.
See Figure 27 and Table 14 on page 98 for the general options available. The changes
are immediately implemented once Apply is clicked to save the settings.
Figure 27: General settings of the recorder

Table 15: Description of the Monitor setup window: General settings
Option

Description

1. Language

Define the language of the system.
Select the desired language from the drop-down list and click Apply. The
language displayed changes immediately.
Default is English.

2. Device Name

Define the recorder name. The default name is TVR 12HD.
Click the edit box and enter the new name from the soft keyboard.

3. Remote Control ID

The device number to use for the recorder when linking the device to a
remote control. The default value is 255.

4. Keypad Zone ID

Each recorder in a daisy chain must have a unique zone ID so that it can
be controlled by a RS-485 wired keypad. This is not required when using
IP keypads.
The default value is 1.

5. Password Required

Define whether a login password is required to open the menu.
Check the box to enable/disable and click Apply.
Default is Disable.

6. Enable Wizard

Immediately start Wizard without rebooting the system.
Check the box to enable/disable and click Apply.
Default is Enable.

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Option

Description

7. Menu Timeout

Define the time in minutes after which the menu window reverts to live
view mode. Select a time from the drop-down list, and click Apply.
Default value is 5 minutes.

8. Mouse Pointer Speed

Modify the speed of the mouse pointer. Adjust the scroll bar point to the
desired level and click Apply.
Default is the slowest of the four speeds.

9. Enable Front Panel Lock When the system logs out, the front panel is automatically locked.
When enabled, to unlock the front panel, press the Live button for 5
seconds.
Default is Disable.
10. Start Wizard

Reboot the system immediately and start Wizard.
Default is Disable.

Configuration files
You can export and import configuration settings from the recorder. This is useful if you
want to copy the configuration settings to another recorder, or if you want to make a
backup of the settings.

Import and export files
Insert an external storage device in the recorder. Go to the Device Management >
Configuration Files to import or export configuration settings. Click Export to export
the recorder’s configuration settings into an external storage device or click Import to
import configuration settings after selecting a configuration file from the external storage
device.

Restore default settings
The administrator can reset the recorder to the factory default settings. Network
information such as IP address, subnet mask, gateway, MTU, NIC working mode,
server port, and default route are not restored to factory default settings
To restore parameters to default factory settings:
1. From the menu toolbar, click Device Management > Configuration Files.
Note: Only the administrator can restore the default settings.
2. To restore all parameters to default factory settings:
Click the Default button. Enter the Admin password, click OK, and then click Yes to
confirm that you want to restore all parameters to default.
 Or 

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To restore all parameters, except network settings, to default factory settings:
Click the Restore button. Enter the Admin password, click OK, and then click Yes to
confirm that you want to restore all parameters except network settings to default.
3. Click OK to confirm you want to restore default settings.

Upgrade system firmware
The firmware on the recorder can be updated using three methods:


Via a USB device



Via the recorder web browser



Using TruVision Navigator. For further information, refer to the TruVision Navigator
user manual.

The firmware upgrade file is labeled TVR12HD.dav.
To update the system firmware using a USB device:
1. Download the latest firmware from our web site at:
www.interlogix.com
- Or www.utcfssecurityproductspages.eu/videoupgrades
2. Connect the USB device to the recorder.
3. From the menu toolbar, click Device Management > Upgrade Firmware.
The list of files on the USB is displayed.
4. Select the firmware file and click Upgrade. Click Yes to begin the upgrade process.
5. When the upgrade process is completed, reboot the recorder. The recorder does
not reboot automatically.

Holiday schedules
It is possible to indicate holidays for which you can create a separate recording
schedule. Once one or more holidays are created, a separate entry for holiday will be
included in the recording schedule (refer to “Recording schedule” on page 86 of the
manual)
To set up a holiday recording schedule:
1. From the menu toolbar, click Device Management > Holiday.
2. Select a holiday period from the list and click its Edit button to modify the settings.
The Edit window appears.

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3. Enter the name of the holiday period and click Enable.
4. Select whether the holiday period will be categorized by date, week, or month and
then enter the start and end dates.
5. Click Apply to save the settings and then OK to return to the Edit window.
6. Repeat steps 2 to 5 for other holiday periods.
7. Click Exit to return to live view.

Text insertion
Text insertion lets you insert or display text from a point-of-sale (POS), automated teller
machine (ATM) or other systems on the video display of the recorder. The text is saved
and time‐stamped together with the video. You can then search the text for specific
video clips. The text is can be enabled or disabled during live view and playback.
The recorder supports POS and ATM text insertion via text insertion accessories
connected to the RS-232 port of the recorder.
To set up text insertion:
1. Set up the RS-232 port for appropriate interface, Probridge or ATS/Challenger.
2. From the menu toolbar, click Device Management > Text Insertion.

3. Check Enable Text Insertion.
4. Under Access Device, select the access device from the drop-down list. Only
ATM/POS is listed.
5. Under Access Mode, select Probridge or Forcefield.
Note: Forcefield is used with the Challenger intrusion panel.
6. If Probridge is selected, under “Start String” enter a repeating word that appears on
each cash transaction receipt and that is followed by the information you want to
record. An example could be the word “Date”. The text shown will only be the text as
of this start string.

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7. Click Apply to save the settings.
8. Continue to configure the recorder or click Exit to return to live view.
It is important to take into account that different ATM, POS and other text generating
devices use different protocols. For this reason, please consult your local technical
support or sales representative for more information.

Configure the RS-232 port
Use the RS-232 menu under Device Management to configure the RS-232 parameters
such as baud rate, data bit, stop bit, parity, flow control, and interface.
Figure 28: RS-232 setup window

Table 16: Description of the RS-232 settings window
Option

Description

1.

Baud Rate

This is a measure of the speed of data transmission. Default is 115200.

2.

Data Bit

A bit is the smallest unit of data in a serial communication message. A data
bit is the bit carrying the information, as opposed to the start bit and the stop
bit. Default is 8.

3.

Stop Bit

Stop bits mark the end of a transmission of a serial communication message.
Default is 1.

4.

Parity

The method used to detect errors in the number of bits being transmitted.
Default is None.

5.

Flow Ctrl

Flow control is the process by which data transfer is regulated so that it does
not arrive too quickly for the receiving process. Default is None.

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Option

Description

6.

Select one of the three ways the RS-232 port can be used:

Interface

ProBridge: POS and ATM text insertion supported via the ProBridge
accessory connected to the RS-232 port. See “Text insertion” on page 101
for more information.
Challenger: NTP time sync supported to foreign device over the RS-232
port.
Technical Support: Console mode.

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Chapter 15
Storage management
This chapter describes the content of the Storage Management menu, including HDD
information, Storage Mode, S.M.A.R.T. settings as well as Bad sector detection.

HDD information
You can check the status of any of the installed HDDs on the recorder at any time.
To check the status of a HDD:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Note the status of the HDDs listed under the Status column.
If the status is listed as Normal or Sleeping, the HDD is in working order. If it is listed
as Abnormal and has already been initialized, the HDD needs to be replaced. If the
HDD is Uninitialized, you need to initialize it before it can be used in the recorder.
Refer to “Initializing HDDs” above for more information.
Note: The status information is also shown in the System Information > HDD window.

Initialize a HDD
The built-in HDD does not need to be initialized before it can be used. You can also reinitialize the HDD. However, all data on the HDD will be destroyed.
To initialize a HDD:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Under the HDD Information tab, select the HDD to be initialized.
3. Click the Initialize button to begin initialization.
After the HDD has been initialized, the status of the HDD changes from Abnormal to
Normal.

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Overwrite a HDD
You can select how the recorder responds when the HDDs become full and there is no
longer sufficient space to save new data. The overwrite option is enabled by default.
To enable overwrite when the HDDs are full:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Enable Overwrite.
Caution: If the overwrite option is disabled and the quota management capacity for
a channel is set to zero, the recordings on that channel can still be overwritten. To
avoid this happening, set a quota level for the channel or use the group
management mode.
3. Click Apply to save the settings.
4. Continue to configure the recorder or click Exit to return to live view.

Storage mode
To ensure an efficient use of the storage space available on HDDs, you can control an
individual camera’s storage capacity using HDD quota management. This function lets
you allocate different storage capacities for both recordings and snapshots to each
camera.
Note: If the overwrite function is enabled, the maximum capacity for both recordings
and snapshots is set to zero by default.
To set the HDD quota for a camera:
1. From the menu toolbar, click Storage Management > Storage Mode.

2. Under the Mode option, select Quota.

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3. Select a camera whose storage capacity you want to change and enter the values in
GB for the maximum record capacity and snapshot capacities. The available quota
space available is displayed on screen.
4. Click Apply to save the settings.
5. If you want to copy these values to other cameras, click Copy and select each
camera individually. Click OK. Click Apply to save the settings.

Group HDDs
Your recorder can organize multiple HDDs into groups. Videos from specified channels
can be set to be recorded onto a particular HDD group. You could, for example, save
the records from a couple of high priority cameras to one HDD, and save the recordings
from all the other cameras to another HDD.
To set up an HDD group:
1. From the menu toolbar, click Storage Management > Storage Mode.
2. Under Mode, select Group.
3. Under Record on HDD Group, select a number for the HDD group.
4. Check the channels to be added to this group.
Note: By default, all channels belong to HDD group 1.
5. Click Apply to save the settings.
6. Continue to configure the recorder or click Exit to return to live view.

Create HDD groups
If you have more than one HDD installed, you can change the behavior of a HDD by
changing its property. It can be set to read-only or read/write (R/W). The storage mode
must be set to Group before setting the HDD property.
A HDD can be set to read-only to avoid important recorded files from being overwritten
when the HDD becomes full.
To change a HDD status property:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Select the HDD whose property you want to change.
3. Click the Edit icon

. The Local HDD Settings window appears.

Note: The Edit icon is only available if there are at least two HDDs installed.
4. Click the desired HDD property for the selected HDD: R/W or Read Only.
5. Click the group number for this HDD.
6. Click Apply to save and exit the window.

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Note: Once set to read-only, the HDD cannot be used to save recorded files until it
is set back to read/write (R/W). If the HDD that is currently being written to is set to
read-only, the data is then recorded to the next HDD. If there is only one HDD
present, setting it to read-only means the recorder cannot record.

Set up HDD sleep mode
You can set the HDD to enter standby mode, or sleep mode, after a period of inactivity.
Sleep mode decreases the power consumption of a HDD.
To enable HDD sleep mode:
1. From the menu toolbar, click Storage Management > Storage Mode.
2. Check Enable HDD Sleeping to enable sleep mode. Default is Enable.
3. Click Apply to save the settings.
4. Continue to configure the recorder or click Exit to return to live view.

S.M.A.R.T. settings
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a variety of
hard drive attributes. It helps ensure that the HDD is functioning properly at all times
while protecting video stored on the hard drive.
To view the S.M.A.R.T. information of a HDD:
1. From the menu toolbar, click Storage Management > S.M.A.R.T. Settings.
2. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T.
information is displayed.

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3. If you want to continue to use a HDD when the S.M.A.R.T. test has failed, check the
box Use when the disk has failed to self-evaluate. Click Apply to save the
settings.
4. Click Exit to return to live view.

Bad sector detection
You can improve the performance of your HDDs by ensuring that they have no bad
sectors. Bad sectors can slow down an HDD when reading or writing data, for example.

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Figure 29: Bad sector detection window

To detect bad sectors:
1. From the menu toolbar, click Storage Management > Bad Sector Detection.
2. Select the HDD you want to test.
3. Select whether you want to do a key area detection or a full detection, and click
Detect.
4. The system checks the HDD. The color-coded result is displayed on screen. If there
are bad sectors found, click Error Info to see a list of the errors found.
5. If required, click Pause to pause the test or Cancel to cancel it.
6. Click Exit to return to live view.

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Chapter 16
User management
By default the recorder comes with three user accounts: an Administrator account, an
Operator account and a Guest account. These accounts provide multiple levels of
access and functionality. See Table 17 below for a description of the different user
accounts.
Table 17: User accounts
User

Description

Administrator

The administrator account includes extended menu with full access to all settings.
The Administrator has the authority to add, delete or configure parameters for many
of the system functions.
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.

Operator

The operator account includes reduced menu access to Video settings
(inaccessible features are not visible).
The default user name is “operator”.
The default password is 2222.

Guest

The guest account includes menu access with no programming possibilities
(inaccessible features are not visible).
The default user name is “guest”.
The default password is 3333.

Note: The default passwords should be changed for security reasons.

Add a new user
Only a system administrator can create a user. You can add up to 16 new users.

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To add new users:
1. From the menu toolbar, click User Management.
2. Click Add to enter the Add User window.
3. Enter the new user’s name and password. Both the user name and password can
have up to 16 alphanumeric characters.
4. Select the new user’s access level: Operator or Guest. Default is Guest.
5. Enter the user’s MAC address to let the user access the recorder from a remote
computer with this MAC address.
6. Click OK to save the settings and return to the previous window.
7. Define the user’s permissions.
Click the Permission button
for the new user. In the Permissions pop-up
window check the required access privileges for local, remote and camera
configuration. See “Customizing a user’s access privileges” below for the permission
descriptions for each group.
Click Apply to save the settings and OK to return to the previous window.
8. Click Exit to return to live view.

Customize a user’s access privileges
Only an administrator can allocate access privileges to Operator and Guest users. The
access privileges can be customized for each user’s needs. The administrator’s access
privileges cannot be changed.
There are three types of privilege settings: Local Configuration, Remote Configuration,
and Camera Configuration.
Note: Only the administrator can restore factory default settings.

Local configuration settings
By default, only the local information (log) management setting is enabled for both
operators and guests.
•

Local Information (Log) Management: Search and view logs of the recorder and
view system information.

•

Local Parameter Settings: Configure parameters and import the configuration from
the recorder.

•

Local Camera Management: Locally add, delete, and edit IP cameras.

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•

Local Advanced Operation: Access HDD management (including the initialization
and modification of disk properties). Update system firmware as well as stop the I/O
alarm output.

•

Local Shutdown/Reboot: Shutdown or reboot the recorder.

Remote configuration settings
By default, only remote log search and two-way audio are enabled for operators, and
only the remote log search is enabled for guests.
•

Remote Log Search: Remotely view logs that are saved on the recorder.

•

Remote Parameter Settings: Remotely configure parameters and import
configuration.

•

Remote Camera Management: Remotely enable and disable channels.

•

Remote Video Output Control: For future use.

•

Two-Way Audio: Use two-way audio between the remote client and the recorder.

•

Remote Alarm Control: Remotely alert or control the relay output of the recorder.
Alarm and notification settings must be configured properly to upload to host.

•

Remote Advanced Operation: Remotely manage HDDs (initializing and setting
properties for HDDs) as well as remotely update system firmware and clear the I/O
alarm output.

•

Remote Shutdown/Reboot: Remotely shutdown or reboot the recorder.

Camera configuration settings
By default, all analog cameras are enabled for operators for each of these settings. By
default, the analog cameras are only enabled for local playback and remote playback
for guests. IP cameras cannot be configured.
•

Local Live View: Locally select and view live video.

•

Local Playback: Locally play recorded files that are on the recorder.

•

Local Manual Operation: Locally start/stop manual recording on any of the
channels, snapshots, and video clips.

•

Local PTZ Control: Locally control PTZ dome cameras.

•

Local Video Export: Locally back up recorded files from any of the channels.

•

Remote Live View: Remotely select and view live video over the network.

•

Remote Playback: Remotely play and download recorded files that are on the
recorder.

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•

Remote Manual Operation: Remotely start/stop manual recording on any of the
channel.

•

Remote PTZ Control: Remotely control PTZ dome cameras.

•

Remote Video Export: Remotely backup recorded files from any channel.

To customize a user’s access privileges:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Permission button
for the user whose access privileges need to be
changed. The Permissions pop-up window appears.
3. Click Apply to save the settings.
4. Click the OK button to return to the previous window.
5. Click Exit to return to live view.

Delete a user
Only a system administrator can delete a user.
To delete a user from the recorder:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Delete button

for the user to be deleted.

3. Click Yes in the pop-up window to confirm deletion. The user is immediately
deleted.
4. Click Exit to return to live view.

Modify a user
A user’s name, password, access level and MAC address can be changed. Only a
system administrator can modify a user.
To modify a user:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Edit button
for the user whose details need to be changed. The Edit
User pop-up window appears.
3. Edit the user information and click OK to save the settings and return to the
previous window.
4. Click Exit to return to live view.

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Change the Admin password
The administrator’s password can be changed in the User Management menu.
To change the admin password:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Edit button

for admin. The Edit User pop-up window appears.

3. Edit the current admin password and check the Change Password box.
4. Enter the new admin password and confirm it. Change the admin MAC address, if
required. Click OK to save the settings and return to the previous window.
5. Click Exit to return to live view.

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System information

View system information
To view system information:
1. From the menu toolbar, click System Information.
2. To view device information, click Device Info.
You can view the device name, model, serial number, firmware version, and
encoding version.

3. To view camera information, click Camera.
You can view the information on each camera: camera number, camera name,
status, motion detection, tamper proof, video loss, preview link sum, and preview
link information.

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4. To view record information, click Record.
You can view the camera number, recording status, stream type, active frame rate,
active bit rate versus reserved bit rate (Kbps), active resolution, active record type,
and active encoding parameters.
The “Preview Link Sum” shows the number of streams being viewed by the
recorder. The “Preview Link Information” lists all the IP addresses of the streams
viewed by the recorder.

5. To view alarm input information, click Alarm Inputs.
You can view the alarm input number, alarm name, alarm type, alarm status, and
triggered camera.

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6. To view alarm output information, click Alarm Outputs.
You can view the alarm output number, alarm name, and alarm status.

7. To view network information, click Network.
You can view the IPv4 address, IPv4 subnet mask, IPv4 default gateway, IPv6
address 1, IPv6 address 2, IPv6 default gateway, preferred DNS server, alternate
DNS server, enable DHCP, enable PPPoE, PPPoE address, PPPoE subnet mask,
PPPoE default gateway, MAC address, serer port, HTTP port, multicast IP, RTSP
service port, enable Telnet, and total bandwidth limit (Kbps).

8. To view HDD information, click HDD.
You can view the HDD label, status, capacity, free space, property, type, and group.

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9. Click Exit to return to live view.

Search the system log
Many events of the recorder, such as operation, alarm and notification, are logged into
the system logs. They can be viewed and exported at any time.
Up to 2000 log files can be viewed at once.
Log files can also be exported onto a USB device. The exported file is named according
to the time it was exported. For example: 20140729124841logBack.txt.
Note: Connect the backup device, such as a USB flash drive, to the recorder before
commencing the log search.
To search video from the system log:
1. From the menu toolbar, click System Information > Log Search.
2. Select the search start and end date and times.
3. Under Event, select an option from the drop-down list: All, Alarm, Notification,
Operation, or Information.
4. From the Type list, select one of the options:

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Event

Type

All

All

Alarm

All, Alarm Input, Alarm Output, Start Motion Detection, Stop Motion Detection,
Start Camera Tamper, Stop Camera Tamper

Notification

All, Video Loss Alarm, Illegal Login, HDD Full, HDD Error, Duplicate IP Address
Found, Network Disconnected, Abnormal Record, IP Camera Disconnected, IP
Camera Address Conflicted, Input/Output Video Standard Mismatch, Record
Buffer Overflow, Input/recording Resolution Mismatch, IP Camera Motion
Analysis Exception

Operation

All, Power Up, Local: Shutdown, Abnormal Shutdown, Watchdog Reboot, Local:
Restart, Local: Login, Local: Logout, Local Configure Parameters, Local:
Upgrade, Local: Start Manual Recording, Local: Stop Manual Recording, Local:
PTZ Control, Local: Lock File, Local: Unlock File, Local: Trigger Alarm Output,
Local: Initialize HDD, Local: Add IP Camera, Local: Delete IP Camera, Local: Set
IP Camera, Local: Upgrade IP Camera Firmware, Local: Playback by File, Local:
Playback by Time, Local: Playback by Snapshot file, Local: Export Config File,
Local: Import Config File, Quick Snapshot, Playback Snapshot, Local: Restore
Admin’s Password, Local: Operate Bookmark, Local: Switch Output, Local: HDD
Detect, Local: Delete HDD, Local: Restore Device Parameters, Remote:
Shutdown, Remote: Reboot, Remote: Login, Remote: Logout, Remote: Configure
Parameters, Remote: Upgrade, Remote: Start Manual Recording, Remote: Stop
Manual Recording, Remote: PTZ Control, Remote: Lock File, Remote: Unlock
File, Remote: Trigger Alarm Output, Remote: Initialize HDD, Remote: Add IP
Camera, Remote: Delete IP Camera, Remote: Upgrade IP Camera Firmware,
Remote: Playback by File, Remote: Playback by Time, Remote: Download by
File, Remote: Download by Time, Remote: Export Config File, Remote: Import
Config File, Remote: Export Record File, Remote: Export Snapshot File, Remote:
Get Parameters, Remote: Get Working Status, Connect Transparent Channel,
Disconnect Transparent Channel, Start Two-way Audio, Stop Two-way Audio,
Remote: Alarm Arming, Remote: Alarm Disarming, Remote: Operate Bookmark,
Remote: Delete HDD, Remote: Restore Device Parameters

Information

All, Local HDD Information, HDD S.M.A.R.T., Start Recording, Stop Recording,
Delete Expired Record, System Running Status

5. Click the Search button. A list of results appears.

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6. Select a file and click:
- Details: Displays information on the log or recording. For a recording, it lists such
information as start time, type of event, local user, host IP address, parameter type,
camera number, and gives a description on the types of events recorded and when
record time was stopped.
- Play: Click to start playback of the selected recording.
- Export: Click to archive the selected file to a USB device. The export window
appears.
7. Click Exit to return to live view.

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Using the web browser
This chapter describes how you can use the web browser interface to configure the
device, play back recorded video, search through event logs, and control a PTZ dome
camera. You can also specify settings on the web browser interface to optimize video
playback and recording performance when operating in a low or limited bandwidth
environment. Many of the browser configurations are similar to those done locally.

Windows 7 and Windows 8 users
Internet Explorer for Windows 7 and Windows 8 operating systems have increased
security measures to protect your PC from any malicious software being installed.
When using the recorder web browser interface, you can install ActiveX controls to
connect and view video using Internet Explorer.
To have complete functionality of the web browser interface and the recorder player
with Windows 7 and Windows 8, do the following:
•

Run the Browser interface and the recorder player application as an administrator in
your workstation

•

Add the recorder’s IP address to your browser’s list of trusted sites

To add the recorder’s IP address to Internet Explorer’s list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab, and then select the Trusted Sites icon.
4. Click Sites.
5. Clear the “Require server verification (https:) for all sites in this zone” box.
6. Enter the IP address or DDNS name in the “Add this website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog box.
9. Connect to the recorder for full browser functionality.
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Access the web browser
To access the recorder, open the Microsoft Internet Explorer web browser and enter the
IP address assigned to the recorder, as a web address. On the logon window, enter the
default user ID and password.
Note: Only one recorder can be viewed per browser.
User ID: admin
Password: 1234
The default values for recorder network settings are:
•

IP address - 192.168.1.82

•

Subnet mask - 255.255.255.0

•

Gateway address - 192.168.1.1

•

Server port: 8000

•

Ports:
When using the browser:

When using TruNav:

RTSP port: 554

RTSP port: 554

HTTP port: 80

Server/Client software port: 8000

For more information on port forwarding, see Appendix C “Port forwarding information”
on page 135.

Web browser live view
The recorder web browser lets you view, record, and play back videos as well as
manage all aspects of the recorder from any PC with Internet access. The browser’s
easy-to-use controls give you live view to all the recorder functions. See Figure 30 on
page 123.

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Figure 30: Live view in the web browser interface

Table 18: Description of live view in the web browser
Name

Description

1.

Camera

Select the camera.

2.

Menu toolbar

Lets you do the following:
•

View live video

•

Play back video

•

Search for event logs

•

Configure settings

•

Log out of the interface

3.

Viewer

View live or playback video.

4.

Display format

Define how you want video to be displayed in the viewer: Multiview or
full-screen.

5.

Video function toolbar

Lets you do the following in live view:
Switch between mainstream and substream.
Start/stop all streaming from selected cameras.
Start recording from selected cameras.
Digital zoom.
Turn POS/ATM text insertion on/off.

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Name

Description
Take a video snapshot.
View previous and next camera respectively.
If viewing in multiview format, live view moves to the next
group of cameras for the selected number of video tiles.
Turn audio on/off
Turn microphone on/off

6.

PTZ panel

Hide/display the PTZ panel.

Control a PTZ dome camera via the web browser
The web browser interface lets you control the PTZ functions of a dome camera. Click a
PTZ dome camera and use the PTZ controls on the interface to control the PTZ
functions.
Figure 31: PTZ controls
1. Directional pad/auto-scan buttons: Controls the
movements and directions of the PTZ. Center button is
used to start auto-pan by the PTZ dome camera.
2. Adjust speed of PTZ dome camera.
3. Adjust zoom, focus, and iris.
4. Turn on or off the camera light (if available on the camera).
5. Lens initialization: Initialize the lens of a camera with a
motorized lens, such as PTZ or IP cameras. This function
helps to maintain lens focus accuracy over prolong periods
of time.
6. Start or stop camera wiper (if available on the camera).
7. Auxiliary focus: Automatically focus the camera lens for the
sharpest picture.
8. Start selected preset/tour/shadow tour (depending on
function selected).
9. List presets available.
10. List preset tours available.
11. List shadow tours available.
12. Modify brightness, contrast, saturation, and hue values.

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Play back recorded video
To search and play back recorded video, click Playback on the menu bar to display the
Playback page shown in Figure 32 below.
Figure 32: Browser playback page

Description
1.

Selected camera.

2.

Calendar: Selected day is highlighted.

3.

Search: Click to start searching recorded files for the selected camera.

4.

Display format: Click to change the display format in the viewer: single view or multiview display.

5.

Timeline: The timeline moves left (oldest video) to right (newest video). Click a location on the
timeline to move the cursor to where you want playback to start.

6.

Playback control toolbar:
Reverse: Click to reverse playback.
Start/stop: Start or stop playback.
Stop playback. Timeline jumps back to 00:00:00 time (midnight) of the previous day.
Speed down: Click to scroll through the different speeds available: single frame, 1/8
speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed.
Current speed is displayed under the camera name on top right of window.
Speed up: Click to scroll through the different speeds available: single frame, 1/8 speed, ¼
speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed. Current speed
is displayed under the camera name on top right of window.
Single frame: Click to play back one frame at a time.

7.

Stop streaming: Stop streaming from all cameras.

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Description
8.

Audio and video control toolbar:
Digital Zoom. Access digital zoom. See “Digital zoom in playback” on page 45 for further
information.
Text insertion: Click to enable/disable POS/ATM text display in playback.
Snapshot: Capture a snapshot of the video.
Video clips: Start/stop video clip during playback. Sections of a recording can be saved to
an external storage device.
Download: Download video clips.
Backup: Click to make back up of recorded files to save locally on the recorder. A list of
the recorded files appears
Audio: Click to enable/disable audio.
Bookmark management: Manage bookmarks.

9.

Jump start: Enter a precise time in the box and click the Go To button to jump start the playback
to this selected time.

10.

Type of recording:
Dark green: Indicates video recorded based on the recording schedule defined.
Red: Indicates video recorded triggered by an alarm event.
Yellow: Indicates video recorded triggered by motion detection.
Blue: Indicates video recorded triggered by a POS/ATM text recording.
Pale green: Indicates manually recorded video.

Select a camera and a day to search from on the calendar displayed, and then click
Search. The timeline below the page indicates video recorded for the specified day.
The timeline also classifies by color the type of recording with each type.
Click and drag the marker across the timeline on where you want video playback to
begin, and then click Play on the playback control toolbar. You can capture a snapshot
of a video image, save the video playback, or download the recorded video.

Search for event logs
The recorder compiles a log of events, such as the start or end of video recording,
recorder notifications, and alarms, through which you can easily search. Logs are
categorized by the following types:
•

Alarm: Includes motion detection, tamper detection, video tampering, and other
alarm events

•

Notifications: Includes system notifications such as video loss, HDD failures, and
other system-related events

•

Operations: Includes users access to the web interfaces and other operational
events

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•

Information: Includes general information on the recorder actions, such as the start
and end of video recording, etc.

To search for logs, click Log on the menu bar, select a log type, specify a date and time
range, and then click Search. See Figure 33 below for an example of the results of a
log search. For further information on searching and viewing logs, go to “Search the
system log” on page 118.
Figure 33: Results of a log search

Configure the recorder via the browser
Click Configuration on the menu toolbar to display the configuration window. There
are two ways to configure the recorder: Local and Remote.

Camera management
Camera configuration lets you define communication and network parameters such as
protocol type, maximum file size, stream type and network transmission settings. You
can also specify the directory locations for saving recorded and playback video,
captured images, and downloaded files.

Remote configuration
See Figure 34 on page 128 for an example of the Configuration screen. See Table 19
on page 128 for an overview of the different browser menu functions. Please refer to
the specific sections on the OSD menu functions for more information on configuring
these functions.
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Go to Browser Configuration to set up the browser parameters. See “Access the web
browser” on page 122 for further information.
Note: The configuration settings defined remotely are different from those that can be
defined locally.
Figure 34: Remote browser configuration window (System Information window shown)

Table 19: Description of remote configuration menus
Menu

Function

Description

Camera Setup

Camera Recording
Settings

Define the general camera settings such as camera name,
stream record mode, resolution, frame rate, audio recording,
and pre and post event times. See “Camera recording
settings” on page 62 for more information.

Snapshots

Define the image quality of snapshots. See “Snapshots” on
page 64 for further information.

Camera OSD

Define which information is displayed on-screen. Only
applied for analog cameras. See “Camera OSD” on page 65
for further information.

Motion Detection

Define motion detection parameters. See “Motion detection”
on page 66 for more information.

Privacy Mask

Define the on-screen privacy mask areas. See “Privacy
mask” on page 68 for more information.

Camera Tamper

Define the video tampering detection settings. See “Camera
tamper” on page 69 for more information.

Text Overlay

This function is only available via the browser. See “Text
overlay” on page 130 for further information.

Restricted Access
Camera

Define the cameras whose images cannot be displayed by
those not logged in. See “Restricted access camera” on
page 69 for more information.

PTZ Setup

Define the PTZ parameters such as preset and shadow
tours. See “Configure PTZ settings” on page 70 for more

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Menu

Function

Description
information.

Network Settings

Recording

Alarm & Event
Setup

V-stream Encoding

Define the v-stream parameters. See “V-stream encoding”
on page 74 for more information.

Network Settings

Define the general network settings. See “Network settings”
on page 76 for more information.

PPPoE

Define the PPPoE settings. See “PPPoE settings” on page
78 for more information.

DDNS

Define the DDNS settings. See “DDNS settings” on page 79
for more information.

NTC

Define the NTC server settings. See ““NTP server settings”
on page 80 for more information.

Email

Define the settings to send an e-mail. See “E-mail settings”
on page 81 for more information.

FTP

Define the FTP settings. See “Configure an FTP server to
store snapshots” on page 82 for more information.

SNMP

Define the SNMP settings. See “SNMP settings” on page 82
for more information.

UPnP

Enable this function so that the recorder can automatically
configure its own port forwarding. See “UPnP settings” on
page 83 for more information.

More Settings

Define a multicast IP as well as the server, HTTP, and RTSP
ports. See page 76.

Net Statistics

Check the bandwidth being used by remote live view and
playback. See “Network statistics” on page 85 for more
information.

Recording Schedule Define the recording schedules. See “Recording schedule”
on page 86 for more information.
Manual Recording

Define which cameras can manually record. See “Manual
recording” on page 89 for more information.

Alarm Input

Define the alarm input parameters for when an external
alarm is triggered. See “Set up alarm inputs” on page 90 for
more information.

Alarm Output

Define the response when an external alarm is triggered.
See “Manual trigger” on page 92 for more information.

Manual Trigger

Define the manually trigger outputs of the recorder. See
“Manual trigger” on page 92 for further information.

Buzzer Settings

Define the warning buzzer time. See “Buzzer” on page 92 for
more information.

Notifications

Define the notification parameters when irregular events
occur, such as a HDD is full. See “Alarm notification types”
on page 93 for more information.

Video Loss

Define the video loss detection settings. See “Detect video
loss” on page 94 for more information.

Alarm Host Setup

Define the remote alarm host. See “Remote alarm host
setup” on page 95 for more information.

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Menu

Function

Description

Device
Management

Time & Date Setting Define time and date. See “Time and date” on page 96 for
more information.
General Settings

Define the general settings of the recorder such as
language, device name, enable the wizard, menu timeout,
and enable front panel lock. See “General recorder settings”
on page 98 for more information.

Configuration Files

Import/export configuration settings, restore default factory
settings, and restart the recorder. See “Configuration files”
on page 99 for more information.

Upgrade Firmware

Upgrade the recorder firmware. See “Upgrade system
firmware” on page 100 for more information.

Holiday

Define how recordings occur during holiday periods. See
“Holiday schedules” on page 100 for more information.

Text Insertion

Define access device, access mode, and start string. See
“Text insertion” on page 101 for more information.

RS-232 Settings

Define the RS-232 parameters. See “Configure the RS-232
port” on page 102 for more information.

HDD Information

Define the HDD basic settings and initialize the HDD. See
“HDD information” on page 104 and “Initialize a HDD” on
page 104 for more information.

Storage Mode

Define the storage mode of the HDD. See “Storage mode”
on page 105 and “Group HDDs” on page 106 for more
information.

S.M.A.R.T. Settings

List the S.M.A.R.T. information on the HDD. See
“S.M.A.R.T. settings” on page 107 for more information.

User Management

Users

Define, modify, and delete users. See Chapter 16 “User
management” on page 110 for more information.

System
Information

Device Info

Review the status of the device. See Chapter 17
“information” on page 115 for more information.

Camera

Review the status of the cameras. See Chapter 17 “System
information” on page 115 for more information.

Record

Review the status of the recordings. See Chapter 17
“System information” on page 115 for more information.

Alarm Input

Review the status of the alarm inputs. See Chapter 17
“System information” on page 115 for more information.

Alarm Output

Review the status of the alarm outputs. See Chapter 17
“System information” on page 115 for more information.

Network

Review the status of the network. See Chapter 17 “System
information” on page 115 for more information.

Storage
Management

Text overlay
You can add up to four lines of text on screen via the browser. This option can be used,
for example, to display emergency contact details. By default these lines of text are
positioned along the top of the screen. The strings follow each other consecutively.
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Note: This option is not available via the recorder.
To add on-screen overlay text:
1. Click the Configuration tab in the browser toolbar and then select Camera
Settings > Text Overlay.
2. Select the desired camera.
3. Check the string box 1 for the first line of text.
4. Enter the text for string 1 in the column alongside. Up to 44 alphanumeric characters
can be used.
5. Repeat steps 3 and 4 for each extra line of text, selecting the next string number.
6. Click Save.

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Appendix A
Specifications
TVR 1204HD

TVR 1208HD

TVR 1216HD

Video & audio input
Video compression
Analog video input

H.264
4-ch,

8-ch,

16-ch,

BNC

BNC

BNC

(1.0 Vp-p, 75 Ω),

(1.0 Vp-p, 75 Ω),

(1.0 Vp-p, 75 Ω),

PAL /NTSC selfadaptive

PAL /NTSC selfadaptive

PAL /NTSC selfadaptive

Audio compression

G711u
4-ch, RCA (2.0 Vp-p, 1 kΩ)

Audio input
Two-way audio

1-ch (reduplicated with audio input 1), RCA (2.0 Vp-p, 1 kΩ)

Video & audio output
HDMI output

1-ch,
Resolution: 1920 × 1080P / 60 Hz, 1280 × 1024 / 60 Hz,1280 × 720 / 60 Hz,
1024 × 768 / 60 Hz

VGA output

1-ch,
Resolution: 1920 × 1080P / 60 Hz, 1280 × 1024 / 60 Hz,1280 × 720 / 60 Hz,
1024 × 768 / 60 Hz
1-ch, BNC (1.0 Vp-p, 75 Ω),

Analog output

Resolution: PAL: 704 × 576; NTSC: 704 × 480
Video loop output
Encoding resolution

4-ch

8-ch

16-ch

Main stream: 1080P (non-real time) / 720P / VGA / WD1 / 4CIF / CIF
Substream: WD1 (non-real time) / 4CIF (non-real time) / CIF / QCIF / QVGA

Video bit rate

32 Kbps to 6 Mbps

Audio output

1-ch, RCA

Audio bit rate

64 Kbps

Dual-stream

Support | (Sub-stream at CIF: 6 fps,
QCIF: 25 fps (PAL) / 30 fps (NTSC))

Stream type

Video, Video & Audio

Playback resolution
Synchronous playback

132

4CIF / 2CIF / CIF / QCIF
4-ch

8-ch

16-ch

TruVision DVR 12HD User Manual

Appendix A: Specifications

TVR 1204HD

TVR 1208HD

TVR 1216HD

Hard disk
SATA

1 SATA interface

Capacity

2 SATA interfaces

Up to 4TB capacity for each disk

External interface
Network interface

Serial interface

1 RJ45 10M / 100M self-adaptive Ethernet
interface

1 RJ45 10M / 100M /
1000M self-adaptive
Ethernet interface

1 RS-232 interface (for ProBridge, Challenger, Technical Support);
1 RS-485 interface (for PTZ control or KTD405 keyboard control)

USB interface

2, USB 2.0

Alarm in

4

Alarm out

1

Miscellaneous
Power supply
Power consumption
(without HDD or DVD-R/W)
Operating temperature

12 VDC
≤ 15 W

≤ 20 W
-10 to +55 ºC (14 to 131 °F)

Relative humidity
Chassis
Dimensions (W x H x D)
Weight

TruVision DVR 12HD User Manual

≤ 20 W

10 to 90%
1U chassis

380 mm 1chassis

315 × 242 × 45 mm (12.4 × 9.5 × 1.8 in.)

380 × 290 × 48 mm
(15.0 × 11.4 × 1.9 in.)

≤ 1.5 kg (3.3 lb.)

≤ 2 kg (4.4 lb.)

133

Appendix B
PTZ protocols
Interlogix-485
Interlogix-422
KALATEL
DSCP
HIKVISION
Honeywell
INFINOVA
KTD-348
LG MULTIX
LILIN

134

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Appendix C
Port forwarding information
A router is a device that lets you share your internet connection between multiple
computers. Most routers will not allow incoming traffic to the device unless you have
configured them to forward the necessary ports to that device. By default our software
and recorders require the following ports to be forwarded:
Note: Port forwarding may reduce the security of the computers on your network.
Please contact your network administrator or a qualified network technician for further
information.
Port: 80

HTTP protocol

Used to connect via IE browser.

Port: 8000

Client Software Port

Used to connect to video streams.

Port: 554

RTSP Port

Real time streaming protocol.
Used to record video remotely.

Port: 1024

RTSP Port for 3G/4G

Use with mobile apps.
Used for 3G/4G connection.

Note: It is recommended that the RTSP port 1024 should only be used when
experiencing connection issues over a 3G/4G connection.

Seeking further assistance
Third-party assistance on configuring popular routers can be found at:
http://www.portforward.com/
http://canyouseeme.org/
http://yougetsignal.com
Note: These links are not affiliated with nor supported by Interlogix technical support.
Many router manufacturers also offer guides on their websites as well as including
documentation with the product.
On most routers the brand and model number is located on or near the serial number
sticker on the bottom of the device.
TruVision DVR 12HD User Manual
135

Appendix C: Port forwarding information

If you cannot find any information for your particular router, please contact your router
manufacturer or internet service provider for further assistance.

136

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Appendix D
Connect a PTZ dome
camera
Any PTZ dome camera can be controlled as the recorder is doing the PTZ protocol
translation. However, this setup provides only limited dome configuration. See Figure 4
below for how to connect a PTZ camera to the recorder.
Figure 35: Connecting a PTZ dome camera to the recorder for control over the network

Dome camera

Recorder back panel
RS-485 port

Configuring the PTZ protocols for Interlogix
cameras
Before the PTZ dome cameras are assembled in their housings, set their protocol and
address DIP switches for the recorder. See Table 20 on page 138 for different Interlogix
PTZ dome camera settings.
If you are using PTZ dome cameras from another company, please refer to their
configuration instructions.

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137

Appendix D: Connect a PTZ dome camera

Table 20: PTZ protocols for Interlogix cameras
Camera

Switch setting

TruVision Mini PTZ Protocol DIP switches:
12X: Indoor Dome
• RS-485 (on
recorder):
000000
• RS-422 (on I/O
box):

100000

RS-485
communication DIP
switches:

110000

Camera ID DIP
switches:

Select the
camera ID
DIP switch
address as
required

1. Protocol DIP switches
2. RS-485 communication DIP
switches
3. Camera ID DIP switches

RS-422/RS-485 data connector:

TruVision Mini PTZ Protocol DIP switches:
12X: Outdoor
• RS-485 (on
Dome
recorder):
000000
• RS-422 (on I/O
box):

100000

RS-485
communication DIP
switches:

110000

Camera ID DIP
switches:

Select the
camera ID
DIP switch
address as
required.

1. Protocol DIP switches
2. RS-485 communication DIP
switches
3. Camera ID DIP switches

RS-422/RS-485 data connector:

138

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Appendix D: Connect a PTZ dome camera

Camera

Switch setting

TruVision Dome
16X PTZ

Protocol switches:

0111

• RS-485 (on
recorder):
• RS-422 (on I/O
box):

1111

Address switches:

Select the
camera ID
DIP switch
address as
required.

Baud rate:

0000 =
9600 bps
0011 =
4800 bps

1. Address switches; 2. Baud
switches;
3. Protocol switches

RS-422/RS-485 data connector:

CyberDome

Protocol switches:

NA

Address switches:

Select the
camera ID
DIP switch
address as
required.

RS-485 data connector:

TruVision DVR 12HD User Manual

139

Appendix D: Connect a PTZ dome camera

Camera

Switch setting

UltraView PTZ

Protocol switches:
• RS-485 (on
recorder):

01000

• RS-422 (on I/O
box):

10000

Address switches:

Select the
address
switch
address as
required.

1. Protocol switches;
2. Address switches
RS-422/RS-485 data connector:

Legend

Protocol switches:

1

• RS-485 on
recorder):
• RS-422 (on I/O
box):

0

Address switches:

Select the
camera ID
DIP switch
address as
required.

RS-422/RS-485 data connector:

140

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Appendix E
KTD-405 keypad

Supported firmware
TVR 12XX-YYY firmware

1.0i or higher

KTD-405U (-2DU) keypad firmware:

1.4.00

Note: XXX represents the number of video channels.
YYY represents the recorder storage configuration such as 1T = 1 TB, etc.

Wiring the keypad
Connect the RS-485 bus of the KTD-405 I/O box to the recorder keypad terminal port.
Table 21: Keypad and recorder connections
KTD-405 I/O box

TVR 12 connection

RS-485 A

D+

RS-485 B

D-

TruVision DVR 12HD User Manual

141

Appendix E: KTD-405 keypad

Figure 36: Keypad and recorder connections

A. KTD-405 keypad
B. RS-232 programming port
C. RS-485 and RS-422 in/out
D. RS-485 termination switch

E. RJ45 cable control (use the cable provided
with the equipment)
F. I/O box
G. Recorder back panel

See “Connecting a KTD-405 keypad and dome camera to the recorder” on page 148 for
information on how to connect both a keypad and dome camera to the recorder.

Setting the keypad to work with the recorder
The keypad must be in zone mode to connect correctly with the recorder.
Further information on connecting and programming the KTD-405 keypad can be found
in the user manual.
To set the keypad in zone mode:
1. Log into the keypad using the Admin password. Hold down the Enter button
( ) until a beep sounds and then enter the following code: 1 4 7 6. Push the seq
button to confirm.

142

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Appendix E: KTD-405 keypad

2. Scroll through the menus with the

button until this menu appears:

3. Change Operating Mode to Zone by moving the joystick down.
4. Quit the menu by pressing the seq button. The display will show, for example:

5. To connect it to the recorder, press the zone button and enter the ID number of the
recorder. The default value is “1”.
6. To configure the recorder zone ID number, at the recorder enter the Monitor screen
by selecting Display Mode Settings in the main menu and select Monitor. Under
Zone ID, enter the zone ID value. The default value is “1”.
Note: The zone ID value must be identical for the recorder and keypad.
The recorder is now connected to the KTD-405 keypad.

Recorder and keypad functions
The KTD-405U acts as a recorder control keypad when connected to the recorder. The
keypad mimics many of the functions available from the front panel of the recorder.

Unavailable recorder functions
The following TVR 12 functions are unavailable when using the keypad to control the
recorder:


Export video



Shadow tour



Select motion detection or tampering zones



Archive records



Capture video

If these functions are required, it is recommended to use a mouse in conjunction with
the keypad as all recorder functions will then be available.

Unavailable keypad functions
The following keypad buttons are unavailable when using the keypad to control the
recorder:

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143

Appendix E: KTD-405 keypad

Figure 37: Unavailable keypad buttons

(Record mode)

DSC/VCR

Autofocus

Aux 1

Alarm

Aux 2

Iris +/-

Fast forward

Aux 3

Focus +/-

Fast backward

Aux 4

Store

(Magnification)

Ist

Operating the keypad
You can navigate the recorder menus using the keypad buttons and joystick. However,
not all maneuvers are available using the joystick.
See Table 22 on page 145 for the description of the recorder keypad mapping when
using the KTD-405 keypad series. See Figure 38 above for a list of the keypad
functions that are unavailable when connected to the recorder.
Example 1: To enter your password in the login window using the keypad
1. In live view mode, press esc to activate the Login window.
2. Press and hold esc and then press the arrow buttons (

down,

up,

left,

right) to move the cursor to the Password edit box. Once in the password box,
release esc.
3. Press Enter (

) to activate the soft keyboard.

4. Press and hold esc and then press the arrow buttons to reach the first digit of the
password. Release esc and press Enter ( ) to select the digit.
Or move the joystick to the first digit of the password and press Enter (

).

5. Repeat steps 2 to 4 for each digit of the password.

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Appendix E: KTD-405 keypad

6. Move the cursor to the Enter button on the soft keyboard and press Enter
( ) on the KTD-405 keypad to quit the soft keyboard.
7. Press and hold esc and then press the arrow buttons to navigate the cursor to
activate OK button on the Login screen.
8. Press

. The main menu appears.

Example 2: To modify a menu option using the keypad
1. In the main menu press and hold esc and then press the arrow buttons to navigate
to the desired menu icon (for example, Display Mode Settings).
2. Press esc and

to go to Display Mode Settings menu.

3. Press Zoom + or Zoom - to scroll to the menu tab, More Settings.
4. When in the desired menu window, press and hold esc and then press the arrow
buttons to navigate the cursor to the option, Menu Timeout.
5. Press

to activate the dropdown menu.

6. Press and hold esc and then press the up/down arrow buttons to navigate to the
desired option.
7. Press

to select the option.

8. Press and hold esc and then press the up/down arrow buttons to navigate to Apply.
Press
to select it. Then navigate to Back to return to live view.
Instead of the arrow buttons, you can also use the joystick on the keyboard.

Recorder mapping to the KTD-405 keypad
Table 22: Recorder mapping to the KTD-405 keypad
Task

Keypad action

Further information

Call up or exit menu

In live view, press esc.

To log out the menu: go to the Power
Manager menu and select Logout.

Move through the menus

Press and hold esc and
then press the arrow
buttons or use the joystick.

Move between menu tabs

Press seq to switch
between menu tabs.

Navigate to a menu option

Press and hold esc and
then press the arrow
buttons or use the joystick.

Select a character or menu
option

Press Enter (

Select the zone ID

Press zone to connect the
keypad to the recorder.

 Menu mode

TruVision DVR 12HD User Manual

).

Down,

Up,

Left,

Right

Down,

Up,

Left,

Right

Note. If you press esc before pressing
Enter, you quit the menu without saving
any changes. It is the same as Cancel.

145

Appendix E: KTD-405 keypad

Task

Keypad action

Further information

Call up a single camera

Press 0 to 9 and then press
Enter ( ).

Using the numeric buttons 0 to 9, enter
the number of the camera and then press
Enter ( ).

Call up multiview screens

Press view and then press
button 5 to scroll through
the next available multiview
screen.

Sequence through cameras

Press the seq button to
scroll through the cameras
in full screen.

Switch to next/previous
camera

Move the joystick to the
right (= next camera), or the
left (=previous camera).

Switch between monitor A
and monitor B

Press the mon button and
button 1 to switch to
monitor A.

 Live view mode

Press the mon button and
button 2 to switch to
monitor B.
Manually acknowledge an
alarm

Press Alarm.

 PTZ functions
Enter PTZ mode

In live view mode, press
Enter ( ).

It is possible that you first need to loin
before you can access the PTZ mode.

PTZ functions (Up, Down,
Left, Right, Zoom in, Zoom
out)

Move the joystick to move
the dome up, down, left and
right

KTD-405U: Turn the knob on the joystick
to zoom in/zoom out.

Press zoom+ and zoom-.
Leave PTZ mode

KTD-405-2DU: Press the zoom+ and
zoom- buttons.

Press esc.

 Playback functions
Search for recorded video

Press

24-hour playback

Press
screen.

Stop playback

Press
to stop playback
and return to live view
mode.

Pause playback

Press
to pause
playback. Press
to
restart.

Select one of the files in the
search result screen

Press enter ( ) and move
the joystick to the desired
file. Press to start
playback.

146

.
when in full

Once password is entered, the
Advanced Search menu appears.
24-hour playback of the currently
selected camera.

TruVision DVR 12HD User Manual

Appendix E: KTD-405 keypad

Task

Keypad action

Further information

Change playback speed

Press and hold esc and
then press the left/right
arrow buttons or move the
joystick to the left/right.

Jump 30 seconds forwards or
backwards during playback

Press and hold esc and
then press the up/down
arrow buttons or move the
joystick to the left/right.

Controlling a camera
When setting up and controlling your cameras in zone mode, refer to Table 23 below
for the list of default PTZ addresses associated with a zone ID. This value is
automatically populated in the system. You can modify the PTZ address in the PTZ
menu to meet customer requirements (see “Configuring PTZ settings” on page 70).
Table 23: Default PTZ camera addresses by zone ID
Camera
input

Zone ID of TVR 12
1

2

3

4

5

1

0

32

64

96

128 160 192 224 256 288 320 352 384 416 448 480

2

1

33

65

97

129 161 193 225 257 289 321 353 385 417 449 481

3

2

34

66

98

130 162 194 226 258 290 322 354 386 418 450 482

4

3

35

67

99

131 163 195 227 259 291 323 355 387 419 451 483

5

4

36

68

100 132 164 196 228 260 292 324 356 388 420 452 484

6

5

37

69

101 133 165 197 229 261 293 325 357 389 421 453 485

7

6

38

70

102 134 166 198 230 262 294 326 358 390 422 454 486

8

7

39

71

103 135 167 199 231 263 295 327 359 391 423 455 487

9

8

40

72

104 136 168 200 232 264 296 328 360 392 424 456 488

10

9

41

73

105 137 169 201 233 265 297 329 361 393 425 457 489

11

10

42

74

106 138 170 202 234 266 298 330 362 394 426 458 490

12

11

43

75

107 139 171 203 235 267 299 331 363 395 427 459 491

13

12

44

76

108 140 172 204 236 268 300 332 364 396 428 460 492

14

13

45

77

109 141 173 205 237 269 301 333 365 397 429 461 493

15

14

46

78

110 142 174 206 238 270 302 334 366 398 430 462 494

16

15

447 79

111 143 175 207 239 271 303 335 367 399 431 463 495

17

16

48

80

112 144 176 208 240 272 304 336 368 400 432 464 496

18

17

49

81

113 145 177 209 241 273 305 337 369 401 433 465 497

19

18

50

82

114 146 178 210 242 274 306 338 370 402 434 466 498

20

19

51

83

115 147 179 211 243 275 307 339 371 403 435 467 499

TruVision DVR 12HD User Manual

6

7

8

9

10

11

12

13

14

15

16

147

: KTD-405 keypad

Camera
input

Zone ID of TVR 12
1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

21

20

52

84

116 148 180 212 244 276 308 340 372 404 436 468 500

22

21

53

85

117 149 181 213 245 277 309 341 373 405 437 469 501

23

22

54

86

118 150 182 214 246 278 310 342 374 406 438 470 502

24

23

55

87

119 151 183 215 247 279 311 343 375 407 439 471 503

25

24

56

88

120 152 184 216 248 280 312 344 376 408 440 472 504

26

25

57

89

121 153 185 217 249 281 313 345 377 409 441 473 505

27

26

58

90

122 154 186 218 250 282 314 346 378 410 442 474 506

28

27

59

91

123 155 187 219 251 283 315 347 379 411 443 475 507

29

28

60

92

124 156 188 220 252 284 316 348 380 412 444 476 508

30

29

61

93

125 157 189 221 253 285 317 349 381 413 445 477 509

31

30

62

94

126 158 190 222 254 286 318 350 382 414 446 478 510

32

31

63

95

127 159 191 223 255 287 319 351 383 415 447 479 511

Connecting a KTD-405 keypad and dome camera
to the recorder
Use the input/output box that is supplied with the keypad to connect the KTD-405
keypad to the recorder.
As the KTD-405 keypad uses full duplex data communication, you cannot connect the
both keypad and a dome camera directly to the recorder from the RS-485 port as this
could cause problems on the bus. If both devices are required, it is recommended that
you use the keypad’s RS-422 connection to connect the dome camera and the
keypad’s RS-485 connection to connect the recorder. See Figure 5 as well as Table 4
and Table 5 below.
Note: These connections only work with UTC PTZ protocols (see Appendix B “PTZ
protocols” on page 134). If you are using another manufacturer’s PTZ protocol, it is not
possible to connect both a keypad and dome camera to the recorder.

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: KTD-405 keypad

Figure 38: Connecting a PTZ dome camera and KTD-405 keypad to the recorder

5. RJ45 cable control (use the cable provided with
the equipment)

1. KTD-405 keypad
2. RS-232 programming port

6. I/O box

3. RS-485 and RS-422 in/out

7. Recorder back panel

4. RS-485 termination switch

8. Dome camera

Table 24: UTC PTZ protocol settings
Dome: RS-422 protocol

TVR 12: Interlogix RS-485

See Table 5 below for the bus addresses to consider when connecting a both keypad
and dome camera to the recorder.
Table 25: Bus addresses
Recorder bus address

Recorder video inputs

PTZ address range

1

1-32

00-31

2

1-32

32-63

3

1-32

64-95

4

1-32

96-127

5

1-32

128-159

6

1-32

160-191

7

1-32

192-223

8

1-32

224-255

TruVision DVR 12HD User Manual

149

Appendix F
Maximum pre-recording
times
The maximum pre-recording time that can be selected depends on the bit rate. Frame
rate, resolution and image quality do not impact time.
Note: This information only applies when the bit rate is set to Constant (see “Initializing
the recording settings” on page 62 for more information).

150

Constant bit rate

Maximum pre-recording time
(seconds)

32

30

48

30

64

30

80

30

96

30

128

30

160

30

192

30

224

30

256

30

320

30

384

30

448

30

512

30

640

30

768

30

896

30

1024

30

1280

25

TruVision DVR 12HD User Manual

Appendix F: Maximum pre-recording times

Constant bit rate

Maximum pre-recording time
(seconds)

1536

20

1792

15

2048

15

3072

10

4096

5

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151

Appendix G
Supported PTZ commands
Table 26: Supported PTZ commands by camera protocols (Part 1)
PTZ command
Protocol

Tilt up

Tilt
dow
n

Pan
left

Pan
righ
t

Left
up

Left
dow
n

Right
up

Right
dow
n

Auto
pan

Zoom
+

Zoom
-

Focus Focus
+
-

Interlogix-485

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

Interlogix-422

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

KALATEL

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

DSCP

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

HIKVISION

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Honeywell

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

INFINOVA

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

KTD-348

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

LG MULTIX

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

LILIN

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

PANASONIC_
CS850

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

PELCO-D

Y

Y

Y

Y

Y*

Y*

Y*

Y*

Y

Y

Y

Y

Y

PELCO-P

Y

Y

Y

Y

Y*

Y*

Y*

Y*

Y

Y

Y

Y

Y

PHILIPS

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

PHILPS-3

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

SAE

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

Samsung

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

Siemens

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

SONY-EVID30/31

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

SONY-EVI-D70

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

SONY-EVID100/P

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

TECHWIN

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

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Appendix G: Supported PTZ commands

PTZ command
Protocol

Tilt up

Tilt
dow
n

Pan
left

Pan
righ
t

Left
up

Left
dow
n

Right
up

Right
dow
n

Auto
pan

Zoom
+

Zoom
-

Focus Focus
+
-

VICON

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

YOULI

Y

Y

Y

Y

N

N

N

N

N

Y

Y

Y

Y

*: Hikvision only.

Table 27: Supported PTZ commands by camera protocols (Part 2)
PTZ command
Protocol

Iris+

Iris-

Light

Wiper

Zoom
area

Center

Menu

Preset

Tour

Shadow
tour

Interlogix-485

Y

Y

N

N

N

N

N

Y

N

Y

Interlogix-422

Y

Y

N

N

N

N

N

Y

N

Y

KALATEL

Y

Y

N

N

N

N

N

Y

N

Y

DSCP

Y

Y

N

N

N

N

N

Y

N

Y

HIKVISION

Y

Y

N

N

Y

Y

Y

Y

Y

Y

Honeywell

Y

Y

N

N

N

N

N

N

N

N

INFINOVA

Y

Y

N

N

N

N

N

Y

N

Y

KTD-348

Y

Y

N

N

N

N

N

Y

N

Y

LG MULTIX

Y

Y

N

N

N

N

N

Y

Y

Y

LILIN

Y

Y

N

N

N

N

N

N

N

N

PANASONIC_
CS850

Y

Y

N

N

N

N

N

Y

N

Y

PELCO-D

Y

Y

Y**

Y#

N

N

N

Y

Y

Y

PELCO-P

Y

Y

N

N

N

N

N

Y

Y

Y

PHILIPS

Y

Y

N

N

N

N

N

N

N

N

PHILPS-3

Y

Y

N

N

N

N

N

N

N

N

SAE

Y

Y

N

N

N

N

N

Y

Y

Y

Samsung

Y

Y

N

N

N

N

N

Y

N

Y

Siemens

Y

Y

N

N

N

N

N

Y

N

Y

SONY-EVID30/31

N

N

N

N

N

N

N

N

N

N

SONY-EVI-D70

N

N

N

N

N

N

N

N

N

N

SONY-EVID100/P

N

N

N

N

N

N

N

N

N

N

TECHWIN

Y

Y

N

N

N

N

N

Y

N

N

VICON

Y

Y

N

N

N

N

N

N

N

N

YOULI

Y

Y

N

N

N

N

N

Y

N

N

** : Aux. 2
# : Aux. 1

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Appendix H
Default menu settings
Display Settings
Display
General
Monitor Video Format: NTSC/PAL. Auto detect at
booting.
Picture Setting: Standard
BNC Output Brightness: (Null)
Resolution: (Null)
Display Status Icons: Yes
Time Bar Transparent: (Null)
Enable Timebar: Yes
Video Output Interface: VGA/HDMI
Default View: 2*2 (for 4-ch models), 3*3 (for 8-ch
models), and 4*4 (16-ch models)
Sequence Dwell Time: No switch
Enable Audio Output: No
Event Monitor: VGA/HDMI
Event Full-Screen Monitoring Dwell Time: 10
Alarm Full-Screen Monitoring Dwell Time: 10
Audio Output Linked To: VGA
Layout
Video Output Interface: VGA/HDMI
Camera Setup
Analog Camera Overview
Analog
Camera Number: (Null)
Camera Name: (Null)
Status: (Null)
Live View: (Null)

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Appendix H: Default menu settings

IP Camera Status
IP Camera
Camera No., Status, Edit, Advanced Set, Live View,
Camera Name, IP Camera Address, Manage Port,
Protocol, Device Model, Serial Number, and
Firmware
Camera Recording Settings
Record
Camera Name: Analog 1
Record Stream Mode: Main Stream (TL-Hi)
Stream Type: Video & Audio
Resolution: 960*576 (960H)
Bit Rate: Variable
Video Quality: Medium
Frame Rate: 12fps
Max. Bitrate Mode: General
Max Bitrate (Kbps): 2048
Pre Event: 5 s
Post Event: 5 s
Auto Delete (day): 0
Record Audio: Yes
Snapshots
Snapshot
Camera: Analog 1
Resolution: 352*288 (CIF)
Snapshot quality: Medium
Camera OSD
Camera OSD Settings
Camera: Analog 1
Camera Name: Camera 01
Display Name: Yes
Display Date: Yes
Display Day: Yes
Date Format: MM-DD-YYYY
Time Format: 12-hour
Display Mode: Non-transparent & Not Flashing
OSD font: 32*32

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Appendix H: Default menu settings

Image
Image Settings
Camera: Analog 1
Image Setting: Standard
Brightness: 128
Contrast: 128
Saturation: 128
Hue: 128
Sharpness: 1
Digital Noise: 2
Motion Detection
Motion Detection Settings
Camera: Analog 1
Enable Motion Detection: No
Actions: Trigger Channel [camera-self]; Arming
Schedule - All day for whole week; Actions: (Null)
Sensitivity: 3
Target size: 1
Zone: Full Screen
Privacy Mask
Privacy Mask Settings
Camera: Analog 1
Enable Privacy Mask: No
Zone: (Null)
Camera Tamper
Camera Tamper Settings
Camera: Analog 1
Enable Camera Tamper: No
Actions: Arming Schedule - All day for whole week;
Actions: (Null)
Sensitivity: 0
Restricted Access Camera
Restricted Access Camera Settings
Cameras: (Null)
PTZ Setup
Settings
Camera: Analog 1
Baud Rate: 9600
Date Bit: 8

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Appendix H: Default menu settings

Stop Bit: 1
Parity: None
Flow Ctrl: None
PTZ Protocol: Interlogix-485
Address: 0 to 15 for camera 1 to 16
PTZ Preset/Tours
Preset/Tours
Camera: Analog 1
V-stream Encoding
V-stream Encoding
Enable V-stream Encoding: Yes
Frame Rate: 12fps
Max. Bitrate (Kbps): 1024
Networking Settings
Network Settings
Network Settings
NIC Type: 10/100M Self-adaptive
Enable DHCP: No
IPv4 address: 192.168.1.82
IPv4 Subnet Mask: 255.255.255.0
IPv4 Default Gateway: 192.168.1.1
IPv6 Address1: (Null)
IPv6 Address2: (Null)
IPv6 Address Gateway: (Null)
Mac Address: (It depends)
MTU: 1500
Preferred DNS Server: (Null)
Alternate DNS Server: (Null)
Server Port: 8000
HTTP Port: 80
Multicast IP: (Null)
RTSP Server Port: 554
Enable Telnet: No
Total Bandwidth Limit (Kbps): 61440
PPPoE
PPPoE
Enable PPPoE: Disable
User Name: (Null)

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Appendix H: Default menu settings

Password: (Null)
Confirm: (Null)
DDNS
DDNS
DDNS: Disable
DDNS Type: ezDDNS
Server Address: www.tvr-ddns.net
Host Name: (Null)
NTP
NTP
Enable NTP: Disable
Interval (min): 60
NTP Server: time.nist.gov
NTP Port:123
Email
Email
Enable Server Authentication: Disable
User Name: (Null)
Password: (Null)
SMTP Server: (Null)
SMTP Port: 25
Enable SSL: Disable
Sender: (Null)
Sender’s Email Address: (Null)
Select Receiver: Receiver 1
Receiver Name: (Null)
Receiver’s Address: (Null)
Include Snapshot: Disable
Interval: Disable
FTP
FTP
Enable FTP: Disable

FTP Server: (Null)
FTP Port: 21
User Name: (Null)
Password: (Null)

Directory: Use root directory
Parent Directory: (Null)

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Appendix H: Default menu settings

Secondary Directory: (Null)
Secondary Directory: (Null)
SNMP
SNMP
Enable SNMP: Disable
SNMP Version:
SNMP Port: 161
Read Community: public
Write Community: private
Trap Address: (Null)
Trap Port: 162
UPnP
UPnP
Enable UPnP: Disable
Mapped Type: Auto

Port Type: HTTP Port; RTSP Port ; Server Port
Net Detect
Traffic
Name:LAN1
Network Delay, Packet Loss Test: Select NIC,
Destination Address
Network Packet Archive: Device Name
LAN1: 192.168.1.82
Network Statistics
Network Stat.
Type: Bandwidth
IP Camera: 0bps
Remote Live View: 0bps
Remote Playback: 0bps
Net Total Idle: 60Mbps
Total Bandwidth Limit: 60Mbps
Recording
Recording Schedule
Recording
Camera: Analog 1
Enable Recording: Enabled
Schedule: All day for whole week TL-Hi

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Appendix H: Default menu settings

General
General
Instant Replay Duration: 5 minutes
Manual Recording
Manual Recording
Analog: Disable
Alarm & Event Setup
Alarm Input
Alarm Input
Alarm Input No.: A<-1
Alarm Input Name: (Null)
Type: NO
Enable Alarm Input: Disable
Actions: Trigger channel - No; Alarm schedule - All
day for whole week; Rule (Null); PTZ link: (Null)
Alarm Output
Alarm Output
Alarm Output No.: A->1
Alarm Output Name: (Null)
Time Out: 5 s
Actions: All day for whole week
Manual Trigger
Manual Alarm
Trigger: none
Buzzer Settings
System Buzzer Time: Constant
Camera Buzzer Time: Constant
Notifications
Notification
Display Event Icon: Enable
Event Priority: Text In < Motion
Notification Type: HDD Full
Enable Alarm Audio: Disable
Notify Alarm Host: Disable
Send Email: Disable
Trigger Alarm Output: Disable

160

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Appendix H: Default menu settings

Video Loss
Video Loss Settings
Camera: Analog 1
Enable Video Loss Alarm: Disable
Actions: Arming Schedule - All day for whole week;
Rule (Null);
Alarm Host Setup
Alarm Host Setup
Alarm Host 1 IP: (Null)
Alarm Host 1 Port: 5001
Alarm Host 2 IP: (Null)
Alarm Host 2 Port: 5001
Alarm Host 3 IP: (Null)
Alarm Host 3 Port: 5001
Device Management
Time & Date Settings
DST Settings
Time ZoneGMT-08:00) Pacific Time(U.S. &
Canada)
Date Format: MM-DD-YYYY
Time Format: 12-hour
Display Day: Disable
System Date: Current System Date
System Time: Current System Time
Auto DST Adjustment: Disable
Enable DST: Disable
From: Apr 1st Sun 2:00
To: Oct last Sun 2:00
DST Bias: 60 minutes
General Settings
General
Language: English
Device Name: TVR 12HD
Remoter Control ID: 255
Keypad Zone ID: 1
Password Required : Disable
Enable Wizard: Enable
Start Wizard Now: Disable
Menu Timeout: 5 Minutes

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Appendix H: Default menu settings

Mouse Pointer Speed: Low
Enable Front Panel Lock: Disable
Configuration Files
Import/Export Config Files
Device Name: (Null)
Upgrade Firmware:
Local Upgrade
Source: USB
Device Name: (Null)
Holiday
Holiday Settings
Status: All Disabled; Start Date: 1st. Jan; End Date:
1st Jan
Text Insertion
Text Insertion
Enable Text Insertion: Disable
Access Device: ATM/POS
Access Mode: Probridge
Start String: (Null)
RS-232 Settings
RS-232 Settings
Baud Rate: 115200
Data Bit: 8
Stop Bit: 1
Parity: None
Flow Ctrl: None
Interface: ProBridge
Storage Management
HDD Information
Label: Disable
Total Capacity:
Free Space:
Overwrite: Enable
Storage Mode
Storage Mode
Mode: Quota
Camera: Analog 1

Used Record Capacity:

162

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Appendix H: Default menu settings

Used Snapshot Capacity:
HDD Capacity (GB):
Max Record Capacity (GB):
Max Snapshot Capacity (GB):
S.M.A.R.T.

Use when the disk has failed to self-evaluate:
Disable

HDD No.:
Self-test Status: Not Tested
Self-test Type: Short Test
S.M.A.R.T.:
Temperature (°C):
Power Up (days):
Self-evaluation:
All-evaluation: Functional
S.M.A.R.T. Information : ID ; Attribute Name ;
Status ; Flags ; Threshold ; Value ; Worst ; Raw
Value
Bad Sector Detection
HDD No.: (Null)
HDD Capacity: (Null)
Block Capacity: (Null)
Status: (Null)
Error Count: (Null)
User Management
Users
User Management
admin:1234
operator: 4321
guest: (Null)
System Information
Device Info
System Information
Device Name: TVR 12HD
Model: (Model number)
Serial No.: (Model’s serial number)
Firmware Version:
Encoding Version:

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Appendix H: Default menu settings

Camera
Camera

Camera No.; Camera Name; Status; Motion
Detection; Camera Tamper, Video Loss; Preview
Record
Record

Camera No.; Recording Status; Stream Type;
Frame Rate; Bitrate (Kbps); Resolution; Record
Type; Active Schedule
Alarm Inputs
Alarm Inputs

No.; Alarm Name; Alarm Type; Alarm Status;
Triggered Camera
Alarm Outputs
Alarm Outputs

No.; Alarm Name; Alarm Status
Network
Network

NIC:
IPv4 Address:
IPv4 Subnet Mask
IPv4 Default Gateway
IPv6 Address 1
IPv6 Address 2
IPv6 Default Gateway
Preferred DNS Server
Alternate DNS Server
Enable DHCP
Enable PPPOE

PPPOE Address
PPPOE Subnet Mask
PPPOE Default Gateway
MAC Address

Server Port
HTTP Port
Multicast IP
HDD
HDD
Label; Status; Capacity; Free Space; Property; Type;
Group

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Appendix H: Default menu settings

Log search
Log search

Start Time:
End Time:

Event: All
Type: All

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Index
A
Alarm notifications
external alarms, 90
types, 93
video loss, 94
video tampering, 69
warning buzzer, 92
Alarm outputs
manually acknowledging, 92
Archiving
exporting files to a backup device, 53
quick archive, 52
video clips, 54

web browser, 126
Digital zoom in playback, 45
Disk analysis
searching recorded video, 51
DST, 96

E
Email notifications
set up, 81
Event logs
searching remotely, 126
Export configuration settings, 99
External alarm
setting up to record when triggered, 90

B

F

Back panel description, 11
Bad sector detection, 108
Bookmarks
create, 45
playback, 45
saving, 45
types, 45
Brightness, contrast and saturation
modifying, 66

Factory default settings
restore, 99
Firmware
update, 100
Frame-by-frame playback, 44
Front panel
button functions by task, 23
Front panel description, 21
Front panel lock, 99
FTP server settings, 82

C
Cameras
configure PTZ dome cameras, 70
layout, 57
privacy mask, 68

D
Daily schedules
recording, 87
Date
configuring display, 96
DDNS settings, 79
Default settings
restore, 99
Digital zoom
description, 35
playback, 39
playback, 41

166

H
HDD
checking status, 104
grouping, 106
initializing, 104
properties, 106, 107
Holiday schedules
recording, 100

I
Import configuration settings, 99
Instant playback, 42
IP camera
maximum coonfiguration, 59
status, 61
supported, 59

TruVision DVR 12HD User Manual

K

P

KTD-405 keypad
accessing recorder functions, 144
connecting the keypad to the recorder, 148
controlling a camera, 147
firmware supported, 141
set up in zone mode, 142
set up recorderdevice address, 142
wiring, 141

Password
change admin password, 114
change user password, 113
enable/disable login password, 98
Playback
24-hour playback, 42
bookmarks, 45
change playback speed, 44
instant playback, 42
playing back archived files, 55
pop-up menu description, 41
search by event, 49
search by time, 48
search by video type, 48
search results, 47
skip time, 43
snapshots, 50
using the web browser, 125
Playback control panel
description, 39
Playback control toolbar
quick access, 41
Player
using for playback, 55
Power up and down recorder, 15
PPPoE settings, 78
Preset tour
calling up, 37
Preset tours
setting up, 73
Presets
calling up, 72
quick access, 36
selecting, setting up and deleting, 71
setting up, 72
Privacy mask, 68
PTZ control panel
description, 36
PTZ dome cameras
configure, 70
connecting dome cameras to the recorder, 13
control remotely, 124
PTZ protocols
assig, 70
configuring Interlogix cameras, 137

L
Language
change GUI language, 98
Live mode
configuring time and date display, 96
Live view mode
digital zoom, 35
Live view toolbar, 33
Login password, 98

M
Main menu
accessing, 27
description, 27
icon descriptions, 27
Manual recording, 89
Menu timeout
change time, 98
Monitors
change output mode, 98
connecting, 13
video outputs, 31
Motion detection, 66
Mouse pointer speed
change, 98
Mouse pop-up menu, 31

N
Network packet data
exporting, 85
Network settings
general set up, 76
Network settings for browser, 122
Network status, 83
Network traffic
checking, 83
Notifications
alarm types, 93
external alarms, 90
NTP server, 80

O
OSD settings, 65

TruVision DVR 12HD User Manual

R
Recorder address
change, 98
Recorder name
change, 98
Recording
recording schedules, 86
Recording schedules
daily, 87, 100
defining, 86
Remote alarm host settings, 95

167

Remote control
connect to the recorder, 26
description, 25
Resolution
change monitor resolution setup, 98
Restricted access, 69
RS-232 port
configuring, 102

S
S.M.A.R.T. information on a HDD, 107
Search
bookmarks, 45
recordings by event, 49
snapshots, 50
system logs, 118
Sequencing cameras, 33
Setup wizard
using, 16
Shadow tours
quick access, 36
Skip time
playback, 43
quick access, 41
Snapshots
capture remotely, 125
playback, 50
recording settings, 64
upload to FTP server, 82
SNMP protocol settings, 82
Soft keyboard, 29
Status icons
enable/disable display, 98
System information
view, 115
System logs
playback, 118
search, 118

modify user information, 113, 114

V
Video format
PAL/NTSC, 15
Video loss
setting up detection, 94
Video output
change manually, 98
Video outputs, 31
Video search menu, 46
Video tampering
setting up to detect, 69
V-stream encoding, 74

W
Warning buzzer
modifying, 92
Web browser
accessing, 122
camera management, 127
control PTZ dome camera, 124
digital zoom, 126
remote configuration of recorder, 127
search event logs, 126
searching and playing back recorded video,
125
text insertion, 101
video snapshot, 125
Wizard
enable/disable, 98

T
Tampering
detecting video tampering, 69
Text insertion
via the browser, 101
Text overlay, 130
Time
configuring display, 96

U
User privileges
camera configuration, 112
local configuration, 111
remote configuration, 112
Users
adding a new user, 110
customizing user privileges, 111
deleting a user, 113

168

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