Ultrasync modular hub reference manual

Modular Hub

REFERENCE MANUAL

Security

&

Home Automation

PLEASE READ THE IMPORTANT SAFETY AND LEGAL INFORMATION INCLUDING

WARNINGS, WARRANTY DISCLAIMERS, AND LIMITATIONS OF LIABILITY BEFORE

USING THIS PRODUCT.

THIS INFORMATION CAN BE FOUND IN THE PRODUCT WARNINGS AND

DISCLAIMERS SECTION BEGINNING ON PAGE 237.

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Contents

Welcome .............................................................................................................................. 7

Features & Benefits ........................................................................................................... 7

System Capacity ............................................................................................................... 7

System Components .......................................................................................................... 9

1.1 CPU ...................................................................................................................... 9

1.2 Touch Screen Keypad ........................................................................................ 11

1.3 Zone Expansion Modules ................................................................................... 12

1.4 Relay Expansion Modules .................................................................................. 14

1.5 Wireless Expansion Modules .............................................................................. 16

1.6 Cellular Module ................................................................................................... 17

1.7 Residential Plastic Enclosure .............................................................................. 18

1.8 Commercial Metal Enclosure .............................................................................. 19

1.9 Smart Power Supply ........................................................................................... 20

1.10 Batteries ............................................................................................................. 26

1.11 Transformer ........................................................................................................ 26

2 Hardware Installation ..................................................................................................... 27

Minimum System Requirements ..................................................................................... 27

Choose a Location .......................................................................................................... 27

2.1 Power Requirements .......................................................................................... 27

2.2 Grounding ........................................................................................................... 28

2.3 Shielding ............................................................................................................. 28

2.4 Termination Jumpers .......................................................................................... 28

2.5 Cable Requirements ........................................................................................... 28

2.6 Ferrite Installation ............................................................................................... 29

2.7 Wiring Diagram ................................................................................................... 30

2.8 Terminal Diagram ............................................................................................... 32

2.9 LED Diagram ...................................................................................................... 33

3 Programming Methods .................................................................................................. 34

3.1 Programming via Web Server ............................................................................. 35

3.1.1 Connect to LAN .................................................................................................. 35

3.1.2 Retrieve the CPU IP address .............................................................................. 35

3.1.3 Manually Assign an IP Address .......................................................................... 35

3.1.4 Login to the Web Server ..................................................................................... 36

3.1.5 Troubleshooting LAN Connections ..................................................................... 36

3.2 Programming via UltraSync ................................................................................ 36

3.2.1 Set Up a Web Access Passcode for UltraSync ................................................... 36

3.2.2 Connect via UltraSync Application ...................................................................... 37

3.2.3 Check LAN Connection to UltraSync Servers ..................................................... 39

3.2.4 Troubleshooting UltraSync Setup ....................................................................... 40

3.3 Programming via DLX 900 Management Software ............................................. 41

3.3.1 Enable Remote Access for DLX 900 .................................................................. 41

3.3.2 Connect using DLX 900 on LAN ......................................................................... 41

3.3.3 Remotely Connect using DLX 900 on UltraSync ................................................ 41

3.4 Programming via On-Site Keypad ...................................................................... 42

3.5 Recommended Items to Change ........................................................................ 42

4 The UltraSync App ......................................................................................................... 44

4.1 Install UltraSync App .......................................................................................... 44

4.1 Using the App ..................................................................................................... 45

4.2 UltraSync Color Codes ....................................................................................... 48

5 System Settings ............................................................................................................. 50

5.1 Learn in Sensors ................................................................................................. 50

5.2 Learn in a Keyfob ................................................................................................ 55

5.3 Programming Areas ............................................................................................ 58

5.4 Programming the System ................................................................................... 61

5.5 Programming Reporting and Notifications .......................................................... 64

5.6 Programming the Network .................................................................................. 66

5.7 Programming Automations (Scenes) .................................................................. 69

5.8 Programming Schedules .................................................................................... 72

5.9 Programming Holidays ....................................................................................... 74

5.10 Lock PIN Share ................................................................................................... 76

5.11 Programming Cameras ....................................................................................... 77

Add a Camera Method 1 – Automatic Discovery.......................................................... 77

Viewing Cameras in UltraSync ..................................................................................... 77

5.12 Check Event History ........................................................................................... 78

5.13 Check Connection Status ................................................................................... 79

5.14 Check Details ...................................................................................................... 79

6 Advanced Programming Using Web Server ................................................................ 80

6.1 Advanced Programming, System ....................................................................... 82

6.2 Advanced Programming, Sensors ...................................................................... 93

6.3 Advanced Programming, Areas .......................................................................... 97

Notes on Force Arming, Bypass, and Auto-Bypass ................................................... 101

6.4 Advanced Programming, Reporting and Notifications ...................................... 108

Configure Email Reporting ......................................................................................... 111

6.5 Advanced Programming, Communicator .......................................................... 112

6.6 Advanced Programming, Schedules ................................................................. 121

6.7 Advanced Programming, Actions ...................................................................... 123

6.8 Advanced Programming, Auto Arm-Disarm ...................................................... 128

6.9 Advanced Programming, Devices and Enrollment ............................................ 130

6.9.1 System Devices ............................................................................................... 130

6.9.1.1 Control Devices ............................................................................................. 131

6.9.1.1.1 Control Outputs .......................................................................................... 132

6.9.1.1.2 Enrollment .................................................................................................. 135

6.9.1.2 Keypads ........................................................................................................ 138

6.9.1.3 Zone and Wireless Expansion Modules ........................................................ 141

6.9.1.4 Relay Expansion Modules ............................................................................. 142

6.9.1.5 Power Supplies ............................................................................................. 144

6.9.2 Interlogix Transmitters ...................................................................................... 144

6.9.3 Z-Wave Devices ............................................................................................... 145

6.9.4 Tablet Keypads ................................................................................................. 145

6.10 Advanced Programming, Permissions .............................................................. 146

6.11 Advanced Programming, Area Groups ............................................................. 150

6.12 Advanced Programming, Menus ....................................................................... 151

6.13 Advanced Programming, Holidays .................................................................... 152

6.14 Advanced Programming, Sensor Types ........................................................... 153

Sensor Types Table ................................................................................................... 156

6.15 Advanced Programming, Sensor Options ......................................................... 157

Sensor Options Table ................................................................................................ 160

6.16 Advanced Programming, Event Lists ................................................................ 161

6.17 Advanced Programming, Channel Groups ....................................................... 162

Customize Reporting Codes ...................................................................................... 164

Reporting Fixed Codes in Contact I.D. ....................................................................... 166

6.18 Advanced Programming, Action Groups ........................................................... 167

6.19 Advanced Programming, Scenes ..................................................................... 167

6.20 Advanced Programming, Speech Tokens ........................................................ 169

6.21 Advanced Programming, Cameras ................................................................... 169

Add a Camera Method 2 – Manual Entry ................................................................... 169

Removing a Camera .................................................................................................. 169

6.22 Advanced Programming, Network Servers ....................................................... 170

7 Users and Permissions ............................................................................................... 172

7.1 Add Users ......................................................................................................... 172

7.2 Users Submenus .............................................................................................. 174

7.3 Permissions ...................................................................................................... 175

8 Expansion Module Installation ................................................................................... 178

9 Cellular Radio Setup .................................................................................................... 180

9.1 Install Optional Cellular Radio ........................................................................... 180

9.2 Check Signal Strength ...................................................................................... 182

9.3 Check cellular connection to UltraSync servers ................................................ 184

10 UltraSync Touchscreen Setup .................................................................................. 186

10.1 Quick Setup ...................................................................................................... 186

10.2 Set up Wi Fi ...................................................................................................... 187

10.3 Enroll the Touchscreen ..................................................................................... 188

10.4 Touchscreen Settings ....................................................................................... 189

10.5 Mounting ........................................................................................................... 189

10.6 Upgrading Firmware ......................................................................................... 190

10.7 Other ................................................................................................................. 190

11 Camera Setup Instructions ....................................................................................... 192

11.1 Quick Setup ...................................................................................................... 192

11.2 Setting up Ethernet/Wi Fi transmission ............................................................. 192

11.3 Wi Fi Signal Strength ........................................................................................ 193

11.4 Add Camera via Wi Fi for iOS Device ............................................................... 194

11.5 Add Camera via Wi Fi for Windows PC ............................................................ 194

11.6 Add Camera via Ethernet for iOS Device (non DHCP) ..................................... 195

11.7 Add Camera via Ethernet for Windows PC (non DHCP) .................................. 196

11.8 Add Camera via Ethernet (DHCP) .................................................................... 196

11.9 Add Camera to UltraSync ................................................................................. 196

11.10 View Live Stream and Latest Clip ..................................................................... 198

11.11 Program Event Triggered Camera Clips ........................................................... 198

11.12 View event triggered clips in History ................................................................. 200

11.13 Remove Camera from UltraSync (if needed) .................................................... 200

11.14 Change Default Camera Settings (Via TruVision Navigator) ............................ 200

11.15 Camera Troubleshooting .................................................................................. 201

12 Arming and Disarming the System .......................................................................... 202

12.1 Keypress Tamper ............................................................................................. 202

12.2 Arm Your System in Away Mode ...................................................................... 202

12.3 Arm Your System in Stay Mode ........................................................................ 202

12.4 Disarm One or More Areas ............................................................................... 203

12.5 Activate SOS Feature ....................................................................................... 203

13 Glossary ..................................................................................................................... 204

Appendices ..................................................................................................................... 208

A.1 DLX 900 Software ............................................................................................. 208

A.2 Troubleshooting DLX 900 ................................................................................. 210

A.3 Firmware Upgrade using DLX 900 .................................................................... 211

A.4 Voice Library ..................................................................................................... 212

A.5 System Status Messages ................................................................................. 213

A.6 App and Web Error Messages .......................................................................... 214

A.7 Z-Wave Messages ............................................................................................ 215

A.8 History Events ................................................................................................... 216

A.9 Event Reporting Class Table ............................................................................ 218

A.10 Action Events: Category and Types .................................................................. 219

A.11 Action Results Category and Action Results Event Types ................................ 220

A.12 System Building Blocks .................................................................................... 221

A.13 System Menu Tree ........................................................................................... 223

A.14 Calculating Maximum Bus Cable Length .......................................................... 224

A.15 Z-Wave Home Automation Hub ........................................................................ 229

Adding Z-Wave Devices ............................................................................................. 229

Programming Z-Wave Siren ....................................................................................... 231

Removing Z-Wave Devices ........................................................................................ 232

Adding UltraSync Modular Hub to existing Z-Wave network as Secondary Controller233

Removing UltraSync Modular Hub from existing Z-Wave network as Secondary

Controller ................................................................................................................... 234

Adding UltraSync Modular Hub to existing Z-Wave network as Primary Controller ... 235

Relinquish Primary Control of UltraSync Modular Hub to another Controller ............. 236

Replacing a Failed Node ............................................................................................ 237

Removing a Failed Node ............................................................................................ 238

Send User PINs to Z-Wave Door Lock ....................................................................... 238

UltraSync + app and Web Server Error Messages .................................................... 240

Specifications ................................................................................................................. 241

S.1 CPU Power Input Specifications ....................................................................... 241

S.2 System General Features ................................................................................. 241

S.3 Current Consumption* ...................................................................................... 242

S.4 Battery Capacity Calculations ........................................................................... 243

S.5 Environmental ................................................................................................... 244

S.6 Physical Dimensions ......................................................................................... 244

S.7 Fuses ................................................................................................................ 244

S.8 Maintenance ..................................................................................................... 244

S.9 System Monitoring ............................................................................................ 244

S.10 SIA and CID Reporting Code Descriptions ....................................................... 245

UL Specification .............................................................................................................. 250

Product Warnings ........................................................................................................... 256

Warranty Disclaimers .................................................................................................... 257

Disclaimer ..................................................................................................................... 257

Intended Use ................................................................................................................. 257

Copyright ....................................................................................................................... 257

Trademarks and Patents ............................................................................................... 257

Manufacturer ................................................................................................................. 258

Contact Information ....................................................................................................... 258

Customer Support ......................................................................................................... 258

Certification ................................................................................................................... 258

Advisory messages ....................................................................................................... 258

Regulatory Notices ........................................................................................................ 259

Index Click on entries to navigate .......................................... 260

Welcome

Please read through this document before starting the installation.

Features & Benefits

With the ability to protect up to 500 zones, 96 areas and 256 users, the system can scale to

meet requirements from small homes and businesses, even in demanding installations. The

system can be fully customized to meet the needs of virtually any scenario.

System Capacity

 500 Zones

 96 Areas

 64 Keyfobs

 64 Expansion Modules

 192 Wireless Sensors

 256 Users

 128 User Permissions

REFERENCE GUIDE

UltraSync

Modular Hub

System Components

1.1 CPU

The CPU is the core component of the system and is the building block of every installation.

There are eight on-board hardwired zones that can be zone doubled to 16. Alarm reporting

and interactive services are supported by on board Ethernet connectivity. An optional cellular

module is available to provide a cellular failover path in the event of a failure of the Ethernet

connection. Additionally, a PSTN connection is available for alarm reporting. The default

reporting path is over the Ethernet connection and PSTN reporting is disabled by default.

1

REFERENCE GUIDE

UltraSync

Modular Hub

There are five on-board outputs supporting siren/speaker/strobe and smoke detector

functionality. All are programmable via Actions.

Additional capacity and functionality can be added to the system with the addition of

expansion modules via the encrypted RS-485 communication bus. Available expansion

modules include keypads, hardwired zones, wireless sensors and relay devices.

The overall sensor capacity is a combination of hardwired and wireless sensors. Wireless

sensor capacity is limited to 192. Keyfob capacity is 64 and is not affected by the number of

wireless sensors that are learned into the system.

There are multiple ways to configure the system:

• A built in web server is available for simple web browser configuration

— Local and remote access is supported

• UltraSync™ application for Android and Apple devices

• DLX 900 Upload/Download software

— Local and remote access is supported

• UM-1820E touch screen keypad

1.2 Touch Screen Keypad

The UM-1820E touch screen keypad is the primary on-premise user interface. It has an

intuitive user interface that allows the installer to fully configure the system. It also allows end

users to interact with the security system based on their assigned permission level.

1.3 Zone Expansion Modules

Hardwired zone capacity of the system can be augmented using zone expansion modules.

Eight and 20 zone versions are available. Flexible programming options allow the installer to

maximize the efficiency of the zone expansion modules so the entire system capacity can be

utilized. For example, if only five zones are hardwired to a zone expansion module, the

system can be configured to only utilize those five zones from the module, leaving the

remaining unused zones available for the system.

Each zone expansion module must have its Zone Start and End programmed. To operate as

a smoke detector reset, see Expander Options. For details on enrolling Zone Expanders see

Enroll Function in Advanced Programming, Devices and Enrollment.

3

20 Zone Expander

1. Tamper input.

Disabled by default. Connect tamper

switch when mounted in a separate

enclosure from CPU. Enable in

\Devices\System Devices\Relay

Expanders\Expander Options.

2. Neg, Aux, not used

3. Enroll button

4. Termination jumper

5. Power available on terminals for sensors.

5

4

2

1

1.4 Relay Expansion Modules

Hardwired relay output capability can be added to the system using relay expansion

modules. Versions are available with 4 and 10relays. Single Pole Double Throw (SPDT)

Form C relays can be configured in 3 different modes to support different applications.

Flexible programming options allow the installer to setup manual control or automatically

control the relays. Relays can be controlled based on events including but not limited to

panel state, events (alarms, tamper, and trouble), low battery, AC, Cellular or Ethernet

failure.

Each output module adds 32 more actions to the system. Seven output modules will provide

a maximum of 256 actions.

For details on enrolling Relay Output Expansion Modules, see Enroll Function in Advanced

Programming, Devices and Enrollment.

Three switching modes are available on these relays; Dry Contact and Negative or Positive

switching. For details see the relay installation sheet.

10 Relay Expander

1. Tamper input.

Disabled by default. Connect tamper

switch when mounted in a separate

enclosure from CPU. Enable in

\Devices\System Devices\Relay

Expanders\Expander Options.

2. Bus jumper

Not installed –

Relay Auxin comes from Auxin terminal.

Installed – Relay Auxin is connected to

LAN (bus) POS terminal.

3. Manual enroll button

4. Termination jumper

4

2

3

1

1.5 Wireless Expansion Modules

Wireless sensor capability of the system is added via the wireless sensor expansion module.

In addition to providing wireless sensor capability to the system, the wireless expansion

module also can provide support for two hardwired zones and one relay.

Up to192 wireless sensors and 64 keyfobs are supported. Multiple wireless sensor

expansion modules can be enrolled into the system to improve wireless reception

performance; however, the overall wireless sensor capacity is not increased. Each sensor is

learned into the CPU, not the module, greatly simplifying the installation process and

improving overall system performance when multiple wireless expansion modules are

installed:

• With two wireless expansion modules installed in close proximity to each other,

redundancy is automatically built into the system (e.g. if one wireless receiver fails, the other

will continue to receive wireless sensor transmissions).

• If a large coverage area is desired, multiple wireless expansion modules can be distributed

throughout the area for expanded coverage purposes.

Wireless sensors will be received by multiple wireless expansion modules, providing a

receive “diversity” benefit in a changing wireless environment. The CPU will process all

sensor transmissions received from each wireless expansion module providing wireless

sensors multiple reception paths to improve reliability and performance.

1.6 Cellular Module

An optional cellular radio module provides a backup communication path over a cellular

network if the Ethernet or PSTN connection fails. This provides a plug and play connection

with no configuration needed in most cases. The only requirement is good cellular reception.

To connect via cellular service, you only need to install the cellular radio module and

provision the panel for cellular service grade reporting in the UltraSync portal.

For details see the cellular module installation sheet.

Note: The cellular module is not a bus connected device. It installs directly to the CPU.

Caution: Electrostatic discharge may cause damage and void the warranty. Proper ESD

precautions must be used during installation. Remove all power (AC and battery) to the CPU

before proceeding. Failing to do so could result in possible damage to the product. System

components should be kept in the antistatic packaging when not in use.

1.7 Residential Plastic Enclosure

The plastic enclosure features a DIN rail for mounting modules, a tamper switch, and

integrated cable management.

The lid can be removed by releasing the two screws using the supplied Allen key.

The enclosure should be installed indoors under the following operating conditions:

• Temperature range: +14°F to 131°F (-10 to +55°C)

• Humidity range: Average 95% relative humidity, non-condensing

1.8 Commercial Metal Enclosure

A metal enclosure is available for commercial applications, installations where additional

zone and/or output expansion modules are required or situations where a larger backup

battery is required. The UM-CME metal enclosure includes a tamper switch and two metal

DIN rails.

The enclosure should be installed indoors under the following operating conditions:

• Temperature range: +14°F to 131°F (-10 to +55°C)

• Humidity range: Average 95% relative humidity, non-condensing

1.9 Smart Power Supply

The UM-SPS smart power supply provides additional battery and current capacity to

UltraSync Modular Hub installations. The smart power supply also offers two zone inputs

and two programmable SPDT relay outputs. The module has a tamper connector that can be

used to supervise the enclosure in which it is mounted. Both the main power input and

batteries are monitored. The module provides the option to extend the RS-485 bus length up

to an additional 2,600 ft. (800m). The extended RS-485 bus is optically isolated in this

configuration.

Up to 8 smart power supplies can be used per system. One smart power supply can be used

on each bus segment in a star configuration. The UM-SPS does not support a cascaded

architecture of multiple units in a daisy chain configuration.

Power Outputs

The smart power supply has three auxiliary power outputs to power three separate bus

segments. The available current on each output is determined by the number of batteries

that are connected to the unit. See below for details.

Battery Connection

1. The smart power supply supports one or two battery configurations. If additional battery

backup capacity is required, a second battery can be installed. Up to two 17.2 AH

batteries can be connected to the unit.

2. Install batteries before connecting power.

3. Connect a single battery to the Battery 1 input.

4. If a second battery is required, connect it to the Battery 2 input.

Battery 2 becomes enabled once the battery test passes. A battery test will occur when

power is connected to the smart power supply, daily battery test, or when a user manually

activates a battery test. See keypad manual for instructions on performing a manual battery

test.

Connect Transformer and Tamper

1. A 16.5 VAC/40 VA transformer (recommended Interlogix PN 600-1023 or 600-1023-CN)

must be utilized with the unit. Connect the transformer secondary voltage (16.5 – 18.0

VAC) to the smart power supply AC/DC IN connection.

2. If enclosure tamper monitoring is required, connect the tamper switch of the housing to

the TAMPER input. You must enable tamper monitoring on the smart power supply in the

device expander options menu (tamper monitoring is disabled by default).

Over Current Protection

The smart power supply provides over current monitoring and protection. When more current

is drawn from the power supply than the transformer can provide, the device will send an

“Over Current” message to the Modular Hub CPU. The transformer is disconnected within 10

seconds of the over current condition event.

Operation continues on battery supply until the condition is removed, or batteries are

exhausted.

LAN Wiring and Topology

The UM-SPS smart power supply can be used as power supply unit or as a bus

extension/isolator. Depending in which mode the unit is applied in the field, a different RS-

485 LAN wiring is required.

In power supply mode (option 1), only the LAN connection terminal on the bottom board of

the UM-SPS is used. Wire this terminal to the Modular Hub CPU.

See diagram Wiring Option 1.

In bus extension/isolator mode (option 2), the xGen panel LAN needs to be wired to the

ISOLATED LAN terminal on the top board of the UM-SPS. Any bus device wired to the LAN

connection terminal on the bottom board is now optically isolated.

See diagram Wiring Option 2.

Option 1 – Power supply mode, no bus isolation

This option provides additional power to connect more devices.

1. Connect a 40 VA 16.5 VAC transformer to the smart power supply.

2. DO NOT connect CPU POS to the Smart Power Supply POS 1 terminal.

3. Connect the CPU NEG, LAN+ and LAN- to the UM-SPS smart power supply’s NEG,

LAN+ and LAN- terminal located on the bottom board. This provides data communication

and a common ground.

4. Use POS1/NEG, COM2/POS2 and COM3/POS3 to power additional devices.

5. DO NOT use the ISOLATED LAN terminal located on the top board (POS B, NEG B,

LAN B+, and LAN B-).

6. In this configuration, multiple smart power supplies can be cascaded to form a long daisy

chain configuration.

7. It is recommended to utilize this configuration when multiple smart power supplies need

to be cascaded to form a long daisy chain topology.

Option 2 – Extension/isolator mode

For larger sites requiring longer cable runs and/or more power, up to eight UM-SPS smart

power supplies can be added.

This topology provides additional power and an optically isolated LAN bus between the

Modular Hub CPU and each UM-SPS smart power supply. This is useful for connecting the

bus between buildings which may require electrical isolation and/or optical isolation to avoid

ground loops.

1. Connect the CPU terminals POS, NEG, LAN+ and LAN- to the Smart Power Supply

ISOLATED LAN terminal POS B, NEG B, LAN B+, and LAN B-, located on the top board.

The CPU will power the smart power supply's isolated LAN B+ and LAN B- terminals.

2. Do not connect the EARTH terminal on the Smart Power Supply to EARTH terminal on

the CPU if you require electrical isolation. Follow the guidelines contained in Section 2.2

for connecting the EARTH ground terminal.

3. Use POS1/NEG, COM2/POS2 and COM3/POS3 to power additional devices.

4. USE LAN + and LAN – to connect additional devices on the isolated bus.

5. In this configuration, multiple smart power supplies can NOT be cascaded to form a long

daisy chain configuration.

6. It is recommended to utilize the optical isolation mode in most situations as it also

isolates bus noise generated on one bus segment from transferring to other bus

segments.

7. See below for typical topology in this configuration.

Connect Relay Outputs

Two relay outputs are available on the smart power supply which can be programmed to

activate when certain actions occur on the system. See how to program power supplies in

Advanced Programming, System Devices Section 6.9.1.5.

Relay Modes

The two Single Pole Double Throw (SPDT) Form C relays can be configured in 3 different

modes to support different applications.

The relays are connected to the output terminals with Normally Open and Normally Closed

connections for your convenience.

Use the jumper next to the relay to select the mode suitable to your requirements.

Default is no jumper with relay in NC position.

Red LEDs light up when the respective relay is energized.

No Jumper

Dry contact closure provided to output terminal.

Maximum Load 30 VAC @ 0.5 A or 24 VDC @ 1 A.

Jumper between C and COM2

Smart power supply common connection provided to output terminal @ typical 0 V. Do not

exceed relay rating which is maximum load 30 VAC @ 0.5 A or 24 VDC @ 1 A.

Jumper between POS2 and C

Smart power supply voltage provided to output terminal @ typical 12-13 VDC.

Do not exceed relay rating.

1.10 Batteries

A lead acid rechargeable battery must be installed in the system to provide power in the

event of main AC power failure. Several options are available as detailed in the table below.

Select the appropriate battery based on your system configuration and required battery

backup time. See specification section S.4 for battery backup calculation details. Maximum

battery capacity connected to the CPU is 12 Amp Hours.

Battery Options

Part Number

Capacity

60-681

4 Amp Hours

60-680

7 Amp Hours

Warning:

Make sure batteries are stored and worked on in a well ventilated area. ALWAYS wear

approved safety glasses and face shield or splash proof goggles when working on or near

batteries:

 Always wear proper eye, face and hand protection.

 Keep all sparks, flames and cigarettes away from the battery.

 Never try to open a battery with non-removable vents.

 Make sure work area is well ventilated.

 Exercise caution when working with metallic tools or conductors to prevent short circuits

and sparks.

 Always read and follow all precautionary labels on the product.

1.11 Transformer

A 16.5 VAC transformer is used to power the system. Select the appropriate transformer

from the options shown in the table below.

Transformer Options

Part Number

Description

600-1023

Class 2 Transformer, 16.5V, 40VA

600-1023-CN

Class 2 Transformer, 16.5V, 40VA (Canada)

2 Hardware Installation

Minimum System Requirements

CPU

Enclosure

Power Supply/Transformer

Keypad

Siren/Speaker

Battery

Choose a Location

When choosing a location for the system components, there are a number of appliances and

areas to avoid which could interfere with the system.

 Choose a location that optimizes signal strength (319.5, Z-Wave, Cellular)

 Avoid TV and other electronic appliances

 Avoid microwave ovens

 Avoid wet and moist areas such as bathrooms and kitchens

 Avoid cordless telephones

 Avoid computers and other wireless equipment

 Do not run bus wiring any closer than 6 inches to an AC or other communication lines.

 When crossing other lines, always run perpendicular

2.1 Power Requirements

The UltraSync Modular Hub is designed to be used with a 16.5 VAC transformer.

Alternatively, an 18-26 VDC source can be utilized to power the system.

2

REFERENCE GUIDE

UltraSync

Modular Hub

2.2 Grounding

The CPU’s Earth terminal must be earth grounded for lightning protection to work effectively.

The terminal should be tied to a verified cold water pipe or a dedicated, grounded copper rod

6’ to 10’ long. Use 16 gauge wire.

2.3 Shielding

If shielded cable is used, the shielding of all cables should only be connected on one end of

the cable to one common grounding point in a building. If a shielded LAN cable is routed via

more than one plastic device, the shielding from incoming and outgoing cables must be

connected (e.g. multiple plastic enclosures that are daisy chained together).

2.4 Termination Jumpers

Correct RS-485 termination reduces communication issues with signal reflections.

For a single long cable run, put a jumper across the terminal labeled TERM on the CPU and

the furthest bus device.

For installations with multiple long cable runs, (star configurations) do not place a terminator

on the CPU; rather place one at the end of each of the two longest cable runs.

Where the keypad is the last bus device, use the terminal labeled S202.

2.5 Cable Requirements

The system’s RS-485 communication bus is used to connect keypads and other devices to

the CPU.

• 2 pair twisted, 22 AWG cable is recommended.

Minimum 4 twists per foot

Less than 16 pF per foot

Characteristic impedance of 100 to 120 ohms

The system’s screw terminals support 30-16 AWG wire

The individual wires comprising the twisted pair must be connected to the LAN+ and LAN-

terminals to receive the noise immunity benefits of twisted pair cable. See figure below. Do

not combine the individual wires of the twisted pair to increase the effective wire gauge of

the cable run.

• Maximum RS-485 bus length is 2,600 ft. (800 m) when run as a single serial cable run. If a

star configuration is utilized, the maximum total bus length may be reduced substantially

depending on the number of branches, the length of the branches and a multitude of other

factors. It is recommended to reduce the number of branches and the cable length when

utilizing a star configuration.

• Device maximum: 64 bus devices.

• A separate power supply may be required for long cable runs with multiple devices due to

voltage drop on the bus wire. If a device is powered with a separate power supply, do not

connect “POS” from the CPU. Connect “+” of the local power supply to “POS” on the

device, and connect 0 volts from the power supply and NEG from the CPU to the keypad

terminal marked “NEG−”.

See Appendix A.14 Calculating Maximum Bus Cable Length, for more details on determining

when an additional power supply is required.

2.6 Ferrite Installation

Install the supplied ferrite on the Ethernet cable before attaching the cable to the intrusion panel.

2.7 Wiring Diagram

2.8 Terminal Diagram

• J1 – Terminals for power inputs

• J6 – Box Tamper (disabled by default)

• S1 – Enrollment button: Hold button down for 3s to activate automatic device enrollment

feature; Holding the button down while powering up resets the Installer user type

to a Master Installer user type.

• J7 – Terminals for Tamper 2 (disabled by default), Output 1 (Siren) and Output 2 (Strobe)

• J10 – Terminals for Output 3 (Siren) and Output 4 (2 and 4 wire smoke)

• J13 – RJ45 socket for Ethernet (IP/LAN) connection

• J18 – Terminals for telephone line, bridged to J20

• J20 – RJ11 6P4C socket for telephone line, bridged to J18 output. This connector is

accessible after removing the plastic cover on the top of the CPU housing.

• J21 – 5-pin connector for USBUP device. This connector is accessible after

removing the plastic cover on the side of the CPU housing. USBUP device can be

used to update firmware or CPU configuration.

• J3 – Terminals for backup battery

• J4 – Terminals for RS-485 bus and auxiliary power connection

• J8 – Terminals for future use

• J11 – Terminals for Zone 1 and 2

• J15 – Terminals for Zone 3 and 4

• J17 – Terminals for Zone 5 and 6

• J19 – Terminals for Zone 7 and 8. Common terminal shared with output 5 (output 5

disabled by default)

2.9 LED Diagram

• D3 – Red LED: 5 V internal power present

• D5 – Red LED:

• Enrollment mode active, slow flash means Automatic enrollment, fast flash means

Manual enrollment

• During a default it will toggle during each menu default

• When communicating over the phone line it will turn on when a valid handshake

tone or kiss off tone is present

• During a phone session it will turn on when a DTMF digit is detected

• D10 – Red LED: follows Output 1 (BELL output), typically used for indoor speaker

• D11 – Red LED: follows Output 2 (Strobe)

• D12 – Red LED: follows Output 3 (Outdoor Siren)

• D13 – Red LED: follows Output 4 (Power)

• D14 – Red LED: Ethernet Link Present

• D15 – Green LED: Ethernet Activity

• D16 – Green LED: UltraSync Ethernet Link Present

• D17 – Green LED: UltraSync Cellular Link Present

• D18 – Red LED: Heartbeat, should flash every second

• D6 – Red LED: RS485 Transmitting

• D9 – Green LED: RS485 Receiving

• D20 – Red LED: follows Output 5 (Power)

3 Programming Methods

Once your hardware has been installed, there are four (4) ways to program your system.

1) Onboard Web Server

2) UltraSync Application

3) DLX 900

4) On-site keypad

Programming includes such tasks as enrolling bus devices, configuring the operation of the

security system, adding IP cameras and Z-Wave devices.

It is required to first have a UM-1820E touchscreen keypad enrolled in the system before

proceeding. Before any bus devices are connected to the CPU, connect a single UM-1820E

to the bus and power up the system. To automatically enroll the keypad, push the ENROLL

button on the CPU until the LED begins to flash indicating that the automatic enrollment

process has been initiated.

On Board Web Server – The recommended method, this allows access to all programming

menus from the built-in web server using a PC or smart device without the need to install

any software. Local and remote access is supported. Remote access requires UltraSync

Portal login credentials. Before you can utilize the local method, you will be required to

retrieve the IP address of the CPU. Please see Section 3.1.2 of this document for retrieving

the IP address.

UltraSync App – This provides access to the Hub via a smart device running the UltraSync

application. The screens and menus in the UltraSync application are similar to the Web

Server screens. Before you can utilize the UltraSync App, you will have to enable this

functionality in the CPU by programming the Web Access Passcode. This can be

accomplish via the UM-1820E touch screen keypad or the on board web server. Please see

Section 3.2 for additional details.

DLX 900 Upload/Download Management Software – An alternative way to program your

system from a PC. Before you can utilize DLX 900, you will have to enable this functionality

in the CPU by programming the Download Access Code. This can be accomplish via the

UM-1820E touch screen keypad or the on board web server. Please see Section 3.3 for

additional details.

On-site Keypad – The UM-1820E touchscreen offers a programming menu allowing full

system configuration. Refer to the installation manual.

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3.1 Programming via Web Server

This system has a built in web server which makes it easy and simple to set up your system

from a web browser instead of the keypad.

Access to the Web Server is available locally when the computer or smart device is

connected to the same LAN that the CPU is connected to. The Web Server is also available

from remote locations when logged into the UltraSync portal.

3.1.1 Connect to LAN

The CPU is shipped to automatically receive its IP address from the local router. Simply

connect the CPU to the local router via the Ethernet cable then turn on the power to your

system. It will take approximately 10 seconds for the local router to assign the system an

IP address.

3.1.2 Retrieve the CPU IP address

Retrieve the system’s IP address via the keypad.

From the UM-1820E press:

Menu – Program – ▼– Communicator – IP Configuration – IP Address

Write down the IP address of the CPU.

In the unlikely event that the router is not configured to automatically assign an IP

Address, you will have to manually program an IP address for the system. Instructions to

manually assign the network settings follows in section 3.1.3 below.

3.1.3 Manually Assign an IP Address

If you are unable to get an IP address from the router automatically, then your router may

not be configured to automatically assign an IP address (via DHCP) or certain security

settings may be enabled. Contact the router’s network administrator for assistance and

the assignment of the network settings for the CPU.

1. Turn DHCP off on the CPU.

On the keypad press:

Menu – Program –  – Communicator – IP Configuration –  – – IP Options –

Enable DHCP. The display should show “N” to indicate that DHCP is disabled.

2. Manually assign network settings

a. Press Menu – Program –  – Communicator – IP Configuration

b. Assign the following values that were provided by the network administrator:

1. IP Host Name (optional)

2. IP Address

3. Gateway

4. Subnet

5. Primary DNS

6. Secondary DNS (optional)

3. Connect your computer or smart device to the same router that the system is connected

to. This connection to the router can be via Ethernet or Wi-Fi. Open your web browser

on the device. If DHCP has been disabled in the router, you will have to manually

assign an IP address/network settings to your computer or smart device. Consult with

the network administrator if required.

3.1.4 Login to the Web Server

4. Enter the IP address of the CPU into a web browser. The login screen shown below

should appear. Some browsers may require you to enter http:// plus the system’s IP

address.

Enter your username and password. By default this is: installer and 9–7–1–3.

You should now see a screen similar to one of the below:

Your system is now successfully connected to your Ethernet network.

Press Settings or Advanced to program your system.

3.1.5 Troubleshooting LAN Connections

• Check your router settings and try again.

• On the Touch Screen keypad press Menu – [PIN] – [ENTER] – Program –

Communicator – IP Configuration – IP Options, this will allow you to modify

connection settings including DHCP.

• If the panel is connected to a local router which provides internet access, open up a

web browser on your computer or smart device and verify that you have internet access

(make sure cellular service is disabled on cellular enabled devices such as tablets and

smart phones when connecting over the LAN).

3.2 Programming via UltraSync

UltraSync is an app that allows cloud-based remote management and remote access to the

system from an Apple® iPhone/iPad, or Google Android device.

Download the UltraSync app. Carrier charges may apply and an Apple iTunes or Google

account is required.

3.2.1 Set Up a Web Access Passcode for UltraSync

For security, remote access via the UltraSync app is disabled by default. Follow these

steps to enable it:

Select Settings - Network from the Web Server. Enable remote access for the UltraSync

app by changing the Web Access Passcode (WAP). This is an eight digit code that

permits access from the UltraSync application. The default Web Access Passcode of

00000000 prevents remote access.

Enter a Web Access Passcode.

Press Save.

Follow this sequence to program the Web Access Passcode using the keypad:

Menu – PIN – Enter – Program – Network Servers – Web Access Passcode

For a detailed explanation of the function of the Web Access Passcode please see

Section 5.6, Programming the Network.

3.2.2 Connect via UltraSync Application

On Apple® devices go to the App Store™. On Android devices go to the Google Play™

store.

Search for UltraSync.

Install the app.

Press the icon on your device to launch it.

Press + on the top right to add a new site, or the blue arrow to edit an existing site.

Enter the details of the security system.

The serial number is printed on the back of the panel. Alternatively login to the Web

Server and go to Settings – Details to view it. You can also retrieve the serial number from

the keypad. On the Touch Screen keypad press Menu – [PIN] – [ENTER] – Program –

System – Status – Device Serial.

The default username and PIN code for the installer is: installer and 9–7–1–3. The default

username and PIN code for User 1, the Master User is User 1 and 1–2–3–4. You may

also use any other valid user account. Users will only see and have access to menus at

their permission level.

Press the Done button to save the details, then Sites to go back.

Press the name of the Site; the app will now connect you to your system.

3.2.3 Check LAN Connection to UltraSync Servers

1. Login to the UltraSync Web Server as shown above

2. Click Settings

3. Select Connection Status in the drop down menu

4. Check:

• LAN Status should display Connected.

• UltraSync Status should display Connected.

• UltraSync Media should display LAN.

If it does not: Check cable connection and router settings.

3.2.4 Troubleshooting UltraSync Setup

1.

UltraSync Site Creation fails

Cause

Solution

Settings are entered incorrectly

Check the serial number, web access passcode, user

name and PIN codes match those in the system.

Web Access Passcode must not be 00000000.

User Name must be entered with a space between the

first and last name and with correct capitalization.

2.

Cannot see local Wi Fi access point from smartphone

Cause

Solution

Some hotspot access points may not accept

802.11g connections.

Ensure your Wi Fi access point is able to accept

802.11b or 802.11g.

3.

Network connections fail

Cause

Solution

Ethernet not working

If connected by Ethernet, check that the cable is plugged

in and the connection is working.

Network not set

Check Settings – Network – Enable UltraSync is

checked.

4.

Cannot get IP address

Cause

Solution

The wireless/router may not be configured for

automatic DHCP or certain security settings may be

enabled.

Check with the router’s network administrator and

configure the system as required.

5.

Cannot access internet

Cause

Solution

Mobile device has no access

Open a web browser on your mobile device to double

check access.

Try disabling Wi Fi on your device once the system is

configured and using the 3G/4G data connection of your

device with the UltraSync app.

6.

Server connections fail

Cause

Solution

Server addresses are incorrect

Check the UltraSync servers are correct. See

Advanced Programming, Network Servers for reference.

a. Ethernet Server 1 - zw1.UltraSync.com:443

b. Ethernet Server 2 - zw1.UltraSync Modular

Hub.com:443

c. Wireless Server 1 - zw1w.UltraSync.com:8081

d. Wireless Server 2 - zw1w.UltraSync Modular

Hub.com:8081

7.

Configuration setting changes fail

Cause

Solution

Devices are not responding to inputs

Re-initialize equipment. Power cycle connected

equipment including customer supplied router(s).

3.3 Programming via DLX 900 Management Software

Another method to manage your system is to use the DLX 900 up/download software. DLX

900 supports a variety of connection methods:

1. Connection over LAN (local)

2. Remote connection

3. Remote connection over dial-up PSTN

3.3.1 Enable Remote Access for DLX 900

For security, remote access is disabled by default. Follow these steps to enable remote

access for DLX 900:

Select Settings - Network from the Web Server. Enable remote access to the Hub by

changing the Web Access Passcode (WAP). This is an eight digit code that permits

remote access to the Hub. The default Web Access Passcode of 00000000 prevents

remote access.

The Download Access Code enables remote access for DLX 900. Select Settings -

Network from the Web Server. Enable remote DLX 900 access by changing Download

Access Code. This is an eight digit code. The default Download Access Code of

00000000 prevents remote DLX 900 access.

3.3.2 Connect using DLX 900 on LAN

1. Turn on power to your system

2. Connect an Ethernet cable from your laptop to the local router (or via Wi-Fi c

connection) and wait 10 seconds for the local router to assign an IP address.

3. On the keypad press Menu – [PIN] – [ENTER] – Installer – Communicator – IP

Configuration – IP Address and note the IP address displayed.

4. Install DLX 900 on a suitable computer.

5. Start DLX 900

6. Create a new customer

7. Enter the IP address of your system in DLX 900

8. Click Save

9. Click Connect via TCP/IP

10. Click Read All

3.3.3 Remotely Connect using DLX 900 on UltraSync

In order for DLX 900 to connect to a panel remotely, you will need to know the Download

Access Passcode and the unit must be enabled to allow remote connections. Please see

section 3.5.1.

1. Install DLX 900 on a suitable computer; refer to DLX 900 installation instructions.

2. Start DLX 900

3. Create a new customer

4. Enter the serial number, Download Access Passcode and Web Access Passcode of

the system

5. Click Save

6. Click Connect via TCP/IP

7. Click Read All

3.4 Programming via On-Site Keypad

To Program the Web Access Passcode on the keypad press Menu – [PIN] – [Enter] –

Program – Network Servers – Web Access Passcode.

Reserved: Future Content

3.5 Recommended Items to Change

INSTALLER PIN Always change this to prevent unauthorized

access to the security system. Select Change PIN from the main menu to change the

installer PIN.

Add your support contact information to the UM-1820E touchscreen keypad. When a user

taps the SOS key then Installer, the Service Provider name and Contact number you enter

will be displayed on the keypad. Program this information into each keypad by tapping

"menu" then "settings" then "labels" then "Installer” to access this portion of the keypad

programming.

WEB ACCESS PASSCODE AND

DOWNLOAD ACCESS CODE These provide remote access to the UltraSync

Web Server via the UltraSync app and DLX 900 management software.

4 The UltraSync App

4.1 Install UltraSync App

UltraSync is an app that allows you to control your hub from an Apple® iPhone/iPad, or

Google Android device. First set up the hub’s Web Server then download this app. Carrier

charges may apply and an Apple iTunes or Google account is required.

On Apple® devices go to the App Store™. On Android devices go to the Google Play™ store.

Search for UltraSync.

Install the app.

Press the icon on your device to launch it.

Press + on the top right to add a new site, or the blue arrow to edit an existing site.

Enter the details of your security system and choose the language you want to use.

The serial number is printed on the back of the panel. Alternatively login to UltraSync Web

Server and go to Settings – Details to view it.

The default Web Access Passcode of 00000000 disables remote access. To change it, login

to the hub’s Web Server and go to Settings - Network.

The default username and PIN code is: installer and 9-7-1-3, and User 1 and 1-2-3-4. You

may also use any other valid user account. Users will only see and have access to menus at

their permission level.

Press the Done button to save the details, then Sites to go back.

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Press the name of the Site; the app will now connect you to your hub.

4.1 Using the App

The first screen that will appear once you connect is Arm/Disarm. This will display the status

of your system and allows you to arm or disarm areas by pressing Away, Stay, or Off. From

this screen you can also enable or disable Chime mode.

The menu bar is located along the bottom of the screen. Press Sensors to view sensor

status. From the Sensors screen you can press Bypass to ignore a sensor or press it again

to restore it to normal operation. You may also add or remove a sensor from the Chime

feature.

Press to view any cameras connected to the system.

This is a live view of the camera.

Press to view the last recorded clip by that camera.

You can also access video clips linked to History events.

Press from the History screen.

clip progress

Master users will have access to the full Users menu for creating and managing users.

See Section 7, Users and Permissions for definitions of user levels and permissions.

When you login with the Installer account you will also have access to additional menus for

setting up and programming the system.

Installer menu, Advanced

Installer menu, Settings

4.2 UltraSync Color Codes

UltraSync’s display tiles are color coded for easy recognition.

Armed, Away

Armed, Stay

Message, Error

Ready

Not Ready

Ready with at least 1 sensor

bypassed

5 System Settings

These instructions describe how to program the system. The description and screenshots

depicted below show the procedure utilizing the Web Server. Utilizing the UltraSync app is

virtually identical.

5.1 Learn in Sensors

Connect to the system (either via Web Server Configuration, or the UltraSync app).

Enter your username and password. By default this is installer and 9–7–1–3.

Press Sign In.

You should see a screen similar to one of the below:

Click on the Settings bar, and then select Sensors from the menu to see the list of

programmable items.

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At this point you can type the name of the sensor and define its profile, by determining the

sensor type (Entry, 24 hour, fire, key switch, etc.) and the sensor options (bypass, force arm,

Cross Zone, stay mode, etc.). You can also assign it a specific area. Each of these has a

drop down menu to make selections.

When all of your programming definition for the sensor is complete, press Learn if this is a

wireless sensor. A notification box will appear below the learn button. Activate the sensor.

Consult the sensor manual for instructions; generally this is performed by opening the case

and manipulating the tamper activator. This will send a tamper signal. The notification box

will alert you that a new device was found.

Sensor Type

Sensor Options

Sensor Area Group

The screen below shows a sensor learned in.

Name: Front Door

Type: Entry Exit Delay 1

Option: Bypass

Area Group: Area 1

Serial Number: A8E551

Note: The sensor’s Serial Number field is populated after learning in the sensor.

Explanations of the sensor configurations appear on the next page.

Also reference Advanced Programming, Sensors, Section 6.

S e n s o r C o n f i g u r a t i o n M e n u

Option

Default

Function

Select Sensor to Configure

1 Sensor

Choose among 64 sensors.

Sensor Name

Blank

Custom 32 character name

Sensor Type

3 Entry Exit

Delay 1

Sensor types determine the sensor attributes such as

entry/exit, instant, etc. Additionally sensor types

determine the siren attributes.

Sensor Option

1 Bypass

Sensor options determine the sensor attributes such

as a sensor’s ability to be bypassed, force arm, Cross

Zone, stay mode, etc. Additionally sensor options

determine the sensors reporting attributes.

Area Group

1 Area 1

Assigning a sensor to an area will enable it to report.

Serial Number

Blank

This is the TXID of the wireless sensor, it can be

manual entered or the sensor can be "Learned" into

panel.

Tamper

On

Tamper switch on the wireless sensor is enabled or

disabled.

Disable Internal Reed

Off

The internal reed switch(es) on the wireless device can

be disabled. Applies if the sensor is a device type 10.

Norm Open External Contact

Off

The external input on wireless sensors can be

enabled. Check this box when external contact is

normally open. If the 60-362N-10-319.5 sensor is used

the jumper pin does not have to be used. Applies if the

sensor is a device type 10.

Disable Supervision

(Wireless Sensors)

Off

At default the hub monitors its connections to wireless

sensors, which broadcast supervisory packets to the

panel. Disabling supervision makes the hub

unresponsive to supervisory packets sent from that

sensor. Typically used for mobile sensors such as wrist

panic devices.

Voice Name 1

Blank

This feature uses the internal voice vocabulary to

name the sensor. These names will be announced in

sequence when the sensor is opened while in the

Chime mode.

Voice Name 2

Blank

Voice Name 3

Blank

Voice Name 4

Blank

These dialogue boxes appear after any changes to the system are attempted/registered.

Note: After you have finished programming a sensor, be sure to advance the sensor number

in the drop down menu when programming the next sensor. Otherwise you will over-write

the sensor configuration you just programmed.

When you are finished programming the Sensor,

Press the Save button.

A dialogue box appears.

Press the OK button.

A dialogue box appears.

Press the OK button.

5.2 Learn in a Keyfob

Click on the Settings bar, and then select Keyfobs from the menu to see the list of

programmable items.

With the keyfobs screen selected you can choose the keyfob number to configure and select

the user number to link to the keyfob.

Give the keyfob a number (you are giving the keyfob a sensor number). Select the user and

press Learn. A notification box will appear below the learn button. Activate the keyfob.

Consult the keyfob manual for instructions; this is performed by simultaneously pressing the

lock and unlock buttons. This will send a tamper signal.

The notification box will alert you that a new device (keyfob) was found. The keyfob Serial

Number box will be populated. Explanations of the Keyfob configurations appear on the next

page.

Keyfob Configuration Menu

Option

Default

Function

Select Keyfob to Configure

193 Keyfob

This is the starting Sensor number for Keyfobs.

User

Use FOB

Number as

Standard User

If "Use FOB Number as Standard User” is used,

when there is an activation on that Fob the Central

Station report will come in with that sensor number.

If there is a user assigned to the fob that user

number will come in on the Central Station Report. If

no user is assigned it will show as user 999 in the

Central Station Report.

Police

Off

Enabling this will enable the Police / Panic on the

Fob, this will also be audible at the panel (top 2

buttons press at the same time).

No Siren on Police

Off

With this enabled it will make the Police / Panic

silent at the panel.

Auxiliary

Off

Enabling this will enable the Medical / Aux on the

Fob. This will be an audible alarm at the panel.

(bottom 2 buttons pressed at the same time)

Scene

Off

By using the drop down menu one of 16 scenes can

be activated.

Serial Number

Blank

This is the TXID of the Fob, it can be manually

entered or the sensor can be "Learned" into panel.

These dialogue boxes appear after any changes to the system are attempted/registered.

When you are finished programming the Keyfob,

Press the Save button.

A dialogue box appears.

Press the OK button.

A dialogue box appears.

Press the OK button.

5.3 Programming Areas

Click on the Settings bar, and then select Areas from the drop down menu to see the list of

programmable items.

With the Areas screen selected you can choose an Area number to configure, give the area

a name, and define attributes for that area.

The system can support a total of 4 areas; each area is configured with its entry and exit

times, area options, area timers, area type and reporting characteristics.

Explanations of the Area configurations appear on the following pages.

Also reference Advanced Programming, Areas, Section 6.3.

Note: When programming Areas 2 and above, a value of 0 for any Area Timer forces the

system to utilize the Area 1 settings for the timer value. Also, a selection of “disabled” for the

Area Channels option forces the system to utilize the Area 1 setting for the Area Channels.

A r e a s C o n f i g u r a t i o n M e n u

Option

Default

Function

Select Area to Configure

Area 1

Use the drop down menu to select which of the

4 areas to program.

Area Name

Blank

Each area can be configured with a custom 32

character name. The area name is displayed

wherever an area is referenced on the system.

Area Timers

Entry Time 1 (30-240)

Seconds

30

Provides time to enter into the premises to

deactivate the alarm system.

Exit Time 1 (45 - 255)

Seconds

60

Provides time to exit the premise without

activating the alarm system.

Entry Time 2 (30 - 240)

Seconds

30

If there is a second entry door that requires

more time to deactivate the alarm system.

Exit Timer 2 (45 -255)

Seconds

60

If there is a second exit door that requires more

time to leave.

Stay Enter Timer (30 - 240)

Seconds

30

When the system is armed to "STAY" this will

be the entry time to deactivate the alarm

system.

Area Options

Quick Arm Away (No PIN)

Off

If enabled, the area can be armed in away

mode with a single press. When area is armed

via quick away mode, the closing user number

is the default user of 999.

Quick Disarm - Stay Mode

Off

If enabled, this will allow the stay mode to be

disarmed by pressing the stay key on the

keypad. If the system is in alarm a PIN must be

used.

Manual Panic

On

Enables or Disables the Keypad Panic

Manual Fire

On

Enables or Disables the Keypad Fire

Manual Auxiliary

On

Enables or Disables the Keypad Auxiliary

Force Arm With Bypass

Off

If enabled, the area can be armed even if

sensors are not ready. Any sensors that are not

ready will NOT be automatically be bypassed

and may cause an alarm condition because

they could still be in a not ready state once the

area becomes armed.

This option is overridden if the Force Arm With

Auto-Bypass is enabled.

Individual sensors can be made “force arm-able

without auto-bypass” by leaving this area option

off, then enabling Forced Arm Enable in Sensor

options, and disabling Sensor Inhibit (Bypass)

in the Sensor Type Profile.

Areas Configuration Menu

Area Reporting

Area Account

0

This account number is ONLY used when

sending an email. This should be the same

as the Central Station account number,

however if it is not this will not affect the

Central Station reporting

Area Channels

1

Channel

Group

This determines which channel will be used

to report area events to the Central Station.

The channel must be configured in the

Channel option programming.

When you are finished

programming the Area

settings, remember to

save your changes.

5.4 Programming the System

Click on the Settings bar, and then select System from the drop down menu to see the list of

programmable items.

When the System screen is selected you can program several system wide settings,

including the system clock and timers, as well as sensor options and reporting.

When you are finished programming the System settings, remember to save your changes.

Explanations of the System configurations appear on the following pages.

Also reference Advanced Programming, System, Section 6.1.

Option

Default

Function

System Configuration Menu

Date

&Time

Date

Once it is connected to UltraSync the Date and time are

automatically synced.

Time (hh:mm:ss)

Once it is connected to UltraSync the Date and time are

automatically synced.

Time

Zone

Hours Offset

UTC 5 ET

EST is UTC-5, CST is UTC-6, MT is UTC-6, PST is UTC-7.

Minutes Offset

0

This is used in other locations throughout the world.

Daylight

Saving Time

Start Month

Mar

Standard

Start Week

Second

Standard

End Month

Nov

Standard

Start Month

First

Standard

System Timers

Siren Time (0-99)

Minutes

4

The siren time sets the time in minutes that the siren output

is active.

Battery Test Time (0-

99) Minutes

2

The battery test time sets the duration in minutes that the

system will perform a dynamic battery test. The system will

perform a dynamic battery test at the disarming of the first

area or at midnight once each 24-hour cycle. Dynamic

battery test is disabled when the test duration is set to 0.

Dynamic battery test can also be run manually from a

keypad.

Battery Missing Time

(0-65) Seconds

0

The battery missing time sets the interval in seconds that

the system will perform a missing battery test. This option

is disabled when the test interval is set to 0.

AC Failure Report

Delay (0-999)

Seconds

300

The AC fail report delay sets the duration in seconds that

the AC power is lost or restored before a communication is

initiated.

AC restore will report when power is maintained for this

same duration.

Cross Zone Time

(30-999) Seconds

300

The Cross Zone time sets the duration in seconds whereby

two or more sensors must trip before an alarm condition

will be registered or the one sensor must trigger twice

within this time period, or a continuous trip longer than 10

seconds. This feature only applies to sensors with the

Cross Zone feature set in sensor options.

Sensor Inactivity Time

(0-65535) Minutes

0

Sensors programmed with Sensor Inactivity in the Sensor

Options must be opened and closed within the time

programmed here (in minutes). If they do not, a Sensor

Inactivity will report. This feature can be enabled in the

System Options menu.

Default Sensor Inactivity option is off and this timer is set to

10080 minutes (7 days).

System Configuration Menu

Option

Default

Function

System Timers

Fire Supervise Time

(120-65535)

Seconds

14400

This applies only to wireless sensors programmed as

fire type. Sensors send a reduced packet count

supervisory signal every 60 minutes (check your sensor

manual for most up to date details). If no supervisory

signal is received by the panel within the time specified

here then the sensor will be reported as missing.

When set to 0 the default of 14,400 seconds (4 hours)

will be used. Check your local regulations for the

correct value to use.

Burg Supervise

Time (120-65535)

Seconds

14400

This applies only to wireless sensors programmed as

non-fire type. Sensors send a reduced packet count

supervisory signal every 60 minutes (check your sensor

manual for most up to date details). If no supervisory

signal is received by the panel within the time specified

here then the sensor will be reported as missing.

When set to 0 the default of 43,200 seconds (12 hours)

will be used. Check your local regulations for the

correct value to use.

System Options

Panel Zone

Doubling

Off

If enabled, the eight (8) hardwired sensor inputs will be

doubled to support sixteen (16) sensors. The terminals

for Sensor 1 will represent sensors 1 and 9, and the

terminals for sensor 2 will represent sensor 2 and 10

etc. This option cannot be selected for sensors other

than the eight sensors on the main CPU. This option

cannot be used in conjunction with the DEOL option.

Panel Box Tamper

Off

The system has a built-in normally closed tamper

switch that will sound the siren if the tamper switch is

opened or the wires are cut. This option will enable or

disable this tamper switch.

System Sensor

Tamper

Off

If enabled, the system will monitor all sensors, except

fire sensors, for Dual End of Line (DEOL). A short or

open circuit on a DEOL will activate sensor tamper

alarms. This feature cannot be used if Panel Zone

Doubling is enabled.

Disable Hardwire

Sensors

Off

If enabled, the system will disable all hardwired sensor

inputs on the CPU.

Sensor Inactivity

Off

If enabled, the system will monitor each sensor for

activations. If no activations occur within the sensor

activity time then a failed sensor activity report may be

reported via the selected communication channel and a

failed sensor activity message set in the system event

log. For a sensor to be eligible for activity monitoring, it

must have Sensor Inactivity Test set in Advanced

Programming, Sensor Options.

The Sensor Inactivity Time is set in Advanced

Programming, System – System Timers.

System

Reporting

System Channel

1 Channel

Group

The Channel Group that the system will send system

events to.

5.5 Programming Reporting and Notifications

Click on the Settings bar, and then select Reporting and Notifications from the drop down

menu to see the list of programmable items.

With the Channels screen selected you can program a communication path for events to be

sent from the system to a selected destination.

The system can support a total of 16 channels; each channel is identified by a unique

channel number, which cannot be altered, and remains as the key reference for each

channel.

Choose a channel in the drop down menu and assign it attributes.

Explanations of the Channel Configuration menu appear on the following page.

Also reference Advanced Programming, Reporting and Notifications, Section 6.4.

When you are finished programming the Channel settings, remember to save your

changes.

Reporting and Notifications C o n f i g u r a t i o n M e n u

Option

Default

Function

Select Channel to Configure

1 Central Station Primary

Channel Name

Central Station Primary

Custom names of the selected channel

can be created here.

Account Number

Blank

This is the Account Number that will be

reported with the event in email reports.

When UltraSync format is selected, this

field will not be used.

Format

UltraSync

This is the communication format for the

selected channel. Select from:

Use as Backup

CID

SIA 300

SIA 110

UltraSync

Email-Push Notification

Dest Phone, Email or Push

Notification

Blank

The phone number or email address of

the selected destination.

Next Channel

Central Station Backup 1

Central Station Backup 2

Email 1

Email 2

Email 3

Etc.

If the channel selected is unable to

deliver the event to the selected

destination, the system will use this

backup channel if the primary channel

fails. The Next Channel specified here

must be greater than the Channel

Number.

Event List

1 Event List

Select the pre-programmed list of events

that will be sent via this channel. The

specific event in each event list is

programmed in Advanced Programming,

Event Lists.

Attempts

2

Enter the number of times the system

should try to send the events to the

UltraSync server. After the number of

attempts has been exhausted the system

will try the Next Channel if specified.

5.6 Programming the Network

Click on the Settings bar, and then select Network from the drop down menu to see the list

of programmable items.

Enter your network settings on this page.

Explanations of the Network Configuration Menu appear on the following pages. Remember

to save your changes when you are finished programming the Network settings.

Network Configuration Menu

Option

Default

Function

LAN Configuration

IP Host Name

-

The default IP Host Name is xgen. To access the web

server without an IP address, simply type http://xgen into

the web browser. Some browsers to not require http://.

To change the IP Host Name, enter a new IP Host Name

and hit the Save button. The saved change does not

take effect until you log out of the Web server. PC’s

typically cache this address for about 10 minutes. If you

used the default xgen host name and then change it, the

new host name will not be useable for this time frame.

Note: This feature is not supported with Internet

Explorer. This only works on the local LAN and with a

Windows® PC, or an Apple MAC. The PC or MAC must

have Netbios Name Service (NBNS) enabled. It does

not work remotely over the internet. Remote access to

the server is supported via the UltraSync Portal.

Enable DHCP

off

Allows the system to be automatically assigned an IP

address by the network.

IP Address

-

The IP address assigned to the system which enables it

to connect to the local LAN. This will allow you to access

the embedded web server from the system to program

and view the status of the system. It is also used for

alarm reporting.

Gateway

-

If required, the IP address of the router which is needed

when remote IP communications are used.

Subnet

-

The subnet mask for the network. For example,

255.255.255.0 is the network mask for 192.168.1.0/24

Primary DNS

-

The IP address of the Primary Domain Name Server.

The DNS is used to translate host names for time

servers and UltraSync servers.

Secondary DNS

-

The IP address of the Secondary Domain Name Server,

used if the Primary DNS is not available.

Remote Access PINS

WEB Access Passcode

0

The UltraSync app requires the Web Access Code to get

remote access to the panel. The default Web Access

Passcode of 00000000 disables remote access. The

system allows for an 8 digit numeric (only) code. Each

owner should have a unique number.

Download Access Code

0

Enables remote access for DLX 900. This is a variable

length code for the computer user. This code gives the

DLX 900 software complete authority over all menus

including those that are locked. For convenience DLX

900 will also try installer and 9–7–1–3 to allow a

connection if the Download Access Code does not work.

This is why changing the default installer PIN code is

important. The default Download Access Passcode of

00000000 prevents remote access.

Automation User Name

Blank

Used when there is API integration

Automation PIN

Blank

Used when there is API integration

Options

Enable Ping

On

Allows the system to respond to the PING command.

Option

Default

Function

Network Configuration Menu

Enable UltraSync

On

This is an automatic feature. It is recommended you

leave this setting on.

Enable this option to allow the system to send email

reports via the UltraSync servers. This is independent

of the Web Access Passcode which when set to

00000000 will prevent the UltraSync app from

connecting.

If any channel is set to Email format reporting, then

the system will override ignore this setting and allow

email reporting via UltraSync cloud servers.

If you wish to prevent connections to the system’s

cloud servers, then uncheck this option and do not use

the UltraSync reporting format.

Also reference the table in Advanced Programming,

Communicator.

Monitor LAN

Off

When the Monitor LAN option is enabled the panel will

monitor the Ethernet port for a valid Ethernet cable. If

the Ethernet cable is disconnected while this option is

enabled and the panel is unable to communicate, it

will log a Fail To Communicate event.

Always Allow DLX 900

On

Enabling this option will allow DLX 900 to connect at

any time if the correct Download Access Code is

provided.

Disabling this option provides greater security by only

allowing DLX 900 to connect when program mode is

active. This allows the system to have DLX 900

access disabled until a user on site with physical

access to the keypad enters program mode with a

valid PIN code.

The system will be in program mode if a user gains

authorized access to the program menu via the

keypad.

Enable Web Programming

On

Enabling this option will cause UltraSync Web Server

and UltraSync app to always display Installer menus

regardless of if the panel is in program mode or not.

Disabling this option will hide the Installer menus on

UltraSync Web Server and UltraSync app unless

program mode is active. This provides greater security

by keeping web programming disabled unless a user

on site with physical access to the keypad enters

program mode with a valid PIN code.

The system will be in program mode if a user gains

authorized access to the program menu via the

keypad.

UltraSync app requires the Web Access Code to

access to the panel.

5.7 Programming Automations (Scenes)

Click on the Settings bar, and then select Automations (Scenes) from the drop down menu

to see the list of programmable items.

With the Scenes screen selected you can create scenes on schedules and determine which

event types and device triggers will activate them.

Each scene can trigger up to 16 consecutive scene actions when certain conditions are met.

This can save users time by automatically running multiple actions. A scene can be triggered

manually, through a schedule, or via a system event.

Remember to save your changes when you are finished programming the Scene settings.

Explanations of the Scene Configuration Menu appear on the following pages.

Also reference Advanced Programming, Scenes, Section 6.18.

S c e n e C o n f i g u r a t i o n

S e q u e n c e

During

IF



Does

Then

Perform

Up

To

Action

Activate

Schedule

Area,

Sensor,

Schedule,

User, or

Action

Activate

Event

Type

1

16

Example Scene

1. Enter a scene name.

2. Select the When Should Scene Work drop down menu to restrict when the scene will be

enabled.

3. Select the event that will trigger the automation using the Scene Trigger Type drop

down menu. Choices here dynamically change the “Activate” selections.

4. Select Activate ( - - - - ) to assign what that triggers applies to.

5. Select the Scene Result.

6. Press Save.

S c e n e C o n f i g u r a t i o n M e n u

Option

Default

Function

Select Scene to Configure

The system can support a total of 16 Scenes.

Each Scene is identified by a unique number, which

cannot be altered, and remains the key reference for

each Scene.

Scene Name

Each Scene can be configured with a custom 32

character name. The name is displayed wherever a

Scene is referenced on the system.

Scene Trigger

When

Should

Scene

Work

Always On

Select the Schedule that controls when this Scene is

active. If the current date and time is outside of the

selected schedule, then the Scene will not run.

Scene

Trigger

Type

Disable

Select the event that will trigger this Scene. Choices

here dynamically change the “Activate” selections.

You can reference Activate Events list in Advanced

Programming, Scenes.

Activate

( - - - - )

Disabled

Select what triggers the Scene.

Scene Result 1

Device

Disabled

Each scene can perform up to 16 Scene Actions.

These are simplified actions that allow you to control

devices on your system.

There are two types of Results

1. Alarm System Results

2. Z-Wave Device Results.

Alarm System Results

Result Type - The event of the Action Result to

perform. See Advanced Programming, Scenes and the

Scene Action and Scene Action Events Types for

reference.

Result Number - Select the area / scene / camera

number to control:

Z-Wave Device Result

To display Z-Wave Result Types you must first learn in

a Z-Wave device. The Z-Wave device name will then

appear.

Device – select the Z-Wave device you want to control

Z-Wave Type 8 Setting 1 – depends on Z-Wave device.

May include options such as On, Off, Heat, Cool, Auto,

Up, Down, Lock, Unlock.

Scene Result 2

Device

Disabled

Scene Result 3

Device

Disabled

Scene Result 4

Device

Disabled

Scene Result 5

Device

Disabled

Scene Result 6

Device

Disabled

Etc.

5.8 Programming Schedules

Click on the Settings bar, and then select Schedules from the drop down menu to see the

list of programmable items.

With the Schedules screen selected you can create up to 96 schedules, each having four

time and day periods.

Explanations of the Schedules Configuration menus appear on the following pages.

Also reference Advanced Programming, Schedules, Section 6.6.

Remember to save your changes when you are finished programming the Schedules

settings.

S c h e d u l e s C o n f i g u r a t i o n M e n u

Option

Default

Function

Select Schedule to Configure

1 Schedule 1

The system can support a

total of 96 schedules. Each

schedule is identified by a

unique schedule number,

which cannot be altered, and

remains as the key reference

for each schedule.

Schedule Name

Schedule 1

Each schedule can be

configured with a custom 32

character name. The area

name is displayed wherever a

schedule is referenced on the

system.

Time and Days 1 -16

Up to 16 Start and Stop times can be created.

Note: The system handles schedules that span midnight automatically

Start Time (hh:mm)

-

Enter in the start time

End Time (hh:mm)

-

Enter in the stop time

Monday

-

Enter in the days of the week

the schedule is to be active

Tuesday

-

Wednesday

-

Thursday

-

Friday

-

Saturday

-

Sunday

-

Holiday 1

-

Enter in the holiday that this

schedule will be following.

Note: When the holiday is

enabled the schedule will not

be active.

Holiday 2

-

Same as Holiday 1

Holiday 3

-

Same as Holiday 1

Holiday 4

-

Same as Holiday 1

5.9 Programming Holidays

Click on the Settings bar, and then select Holidays from the drop down menu to see the list

of programmable items.

With the Holidays screen selected you can create up to four sets of holiday dates for the

system. Set the number, name and date range for each holiday. Holidays are then assigned

to the schedules and used to deactivate the schedule while the holiday is active.

Remember to save your changes when you are finished programming the Holidays settings.

Explanations of the Holiday configurations appear below.

Also reference Advanced Programming, Holidays, Section 6.13.

Holiday Configuration Menu

Option

Default

Function

Select Holiday

List to Configure

n/a

The system supports up to 4 sets of holiday

dates, each set can have up to 16 date ranges.

Holidays are used as part of Schedules to

control access to the system on specified

dates.

Holiday #

1 Holiday

2 Holiday

3 Holiday

4 Holiday

n/a

The system can support a total of 4 Holiday

Sets. Each set is identified by a unique

number, which cannot be altered, and remains

as the key reference for each area.

Holiday Name

n/a

Each holiday can be configured with a custom

32 character name. The name is displayed

wherever a Holiday is referenced on the

system.

Start

-End

Start Date

n/a

Select the date range for the Holiday by

specifying the start and stop date. A total of 16

ranges can be entered for each Holiday.

End Date

n/a

Example

An office is not staffed during a public holiday and you want to prevent access to the

building from staff on this date. First program the holiday dates in this section under

“Holiday 1”, then go to Schedules and check “Holidays 1”, then assign that schedule to the

User.



Office Worker

User Permission 1 – All Areas

Permission Schedule 1 – 8am-

8pm M-F, Holidays 1 (checked)

5.10 Lock PIN Share

Select Lock PIN Share from the drop down menu.

This function allows you to send user PINs to Z-Wave door locks from the panel.

Select the door lock you want to assign a PIN. Select an existing user (for their PIN) to send

their PIN to the lock. You may also select all users at once.

You may also remove user PINs from a lock, either all at once or by individual user.

5.11 Programming Cameras

Click on the Settings bar, and then select Cameras from the drop down menu to see the list

of programmable items.

The system supports selected IP cameras. Contact your supplier for the correct model(s).

Install camera according to the manual supplied with the camera. Once the camera has

been connected to the same network as the system, proceed with the scanning of the

camera from the system.

Also reference Camera Setup Instructions, Section 9.

Add a Camera Method 1 – Automatic Discovery

Press Scan for New Cameras.

The scan results in an IP address and MAC address listing in the form fields shown.

Viewing Cameras in UltraSync

1. Log in to UltraSync app.

2. Press Cameras.

3. You will now be able to view the live camera feed.

Add a Camera Method 2 – Manual Entry

Reference Advanced Programming, Cameras, Section 6.20.

Removing Cameras

Reference Advanced Programming, Cameras, Section 6.20.

C a m e r a M e n u

Option

Default

Function

Scan For New Cameras

-

Finds cameras added to the

same IP network as the

system.

Camera Configuration

Notification

Camera Name drop down (all cameras)

This name can be up to 32

characters. Make sure the name

matches the name you have set up

in the camera app.

Camera Network Configuration

IP Address

IP address assigned to the camera

by the premises network

MAC address

MAC address assigned to the

camera by the premises network

Panel to Camera Connection

-

Displays the last attempt by the panel to communicate

with the camera on the LAN. The panel will try to

communicate when:

1. A clip is triggered

2. Scan for New Cameras function is performed

3. Once per day

Note: This does not indicate a camera to server or

cloud connection; only the LAN.

5.12 Check Event History

The UltraSync Modular Hub allows you to check the history of events that have occurred in

the system. Press History and this menu will appear:

Navigate to events recorded in the system with the arrow buttons. You can select the date

for finding events and use the Event Filter dropdown menus to select among alarm events or

video events. The system stores 1024 alarm events and 1024 video events. The display

shows 10 events at a time.

5.13 Check Connection Status

Click on the Settings bar, and then select Connection Status from the drop down menu to

see the system connection status.

Also reference Advanced Programming, System, Section 6.1.

5.14 Check Details

Click on the Settings bar, and then select Details from the drop down menu to view the

system details.

Device Details

Detail

Detail Status

Control Name

Set in System Settings

Device Unique ID (UID)

Unique ID number of the system

Ethernet MAC Address

Ethernet MAC address assigned to the system by the premises network

Control Model

Firmware Version

of the system

Hardware Version

" " "

Bootloader

" " "

Voice Version

" " "

Website Version

" " "

Memory Map Version

" " "

Menu String Version

" " "

Connection Status Menu

Connections

Options

Function

Connection Status

Notification - Diagnostic

LAN Status

Not Linked, Configuring, Connected (system connection status)

Cellular State

1. Idle

2. Getting Details

3. Configuring Modem

4. Modem Connected

5. Configuring PPP

6. Authenticating

7. Configuring Protocol

8. Getting Echo

9. Connected

10. Terminating

11. Idle

UltraSync Status

1. Idle

2. Selecting Server

3. Making Connection

4. Disconnecting

5. Retry Delay

6. Getting Server Hello

7. Connected

UltraSync Path

IP, Cellular

Cellular Radio Details

Cell Service

No Service, Restricted Service, Valid Service

Signal Strength

-113 to -51

Operator ID

Radio Technology

GSM, UMTS

6 Advanced Programming Using Web Server

Advanced settings are only accessible via the UltraSync Web Server, UltraSync app, or DLX 900.

Click the Advanced bar to display the advanced menu.

The Configuration Server page main tile contains different buttons than the settings tile.

BACK: Moves you back to the main selection.

UP: Moves you up one option through the programming options.

DOWN: Moves you down one option through the programming options.

6

REFERENCE GUIDE

UltraSync

Modular Hub

ALL ON / ALL OFF: Allows selecting or deselecting all the check boxes in menus like below.

SHORTCUT: Allows quick navigation to the Advanced menu items or defaulting the system.

Quick navigation to Advanced menu:

A prompt will ask you to enter the Menu Shortcut. The format of the entry will be in a

numerical format (X.Y.Z) following the System Menu Tree in Appendix 13. The first digit

designates the top level menu. The second digit designates either the next menu level item

or a specific the

For example, to navigate to the System, General Options, enter a 2.2.1.

To navigate to Sensor # 3, enter 3.3.

Defaulting the system:

A prompt will ask you to enter the Menu Shortcut.The shortcut can be used to either default

the entire system or individual menus. The format is entered in a numerical format (910.xxx).

A value of 910.910 defaults the entire sytem.

To default an individual menu, enter 910.xx where xx designates the menu item to default.

For example, a value of 910.2 will default the System menu items. A value of 910.22 will

default the Cameras menu. See the table below for the numerical value of each menu item.

910.1 Users

910.2 System

910.3 Sensors

910.4 Areas

910.5 Reporting and Notification

910.6 Communicator

910.7 Schedules

910.8 Actions

910.9 Auto Arm-Disarm

910.10 Devices

910.11 Permissions

910.12 Area Groups

910.13 Menus

910.14 Holidays

910.15 Sensor Types

910.16 Sensor Options

910.17 Event Lists

910.18 Channel Groups

910.19 Action Groups

910.20 Scenes

910.21 Speech Tokens

910.22 Cameras

910.23 Network Servers

Table of Menu Default Values

6.1 Advanced Programming, System

Click the Advanced bar and select System from the menu to program system options.

System Options is used to configure system wide options, such as time and dates, system

timers and maintenance.

S y s t e m S u b m e n u s

S y s t e m C l o c k

1 System Clock

2 Clock Date and Time

The system clock can manage day, time, time sensor, and day light saving time settings to ensure

ongoing accurate time.

3 Time Zone Hours Offset / Minutes Offset

4 Daylight Saving Time

Start Of DLST – Month 1 to 12 of year; Week of

month 1 to 4 and last

End Of DLST– Month 1 to 12 of year; Week of

month 1 to 4 and last

When connected to an IP network the system clock can synchronize its time and date automatically with

an Internet Time Server if configured in Advanced Programming, Communicator.

S y s t e m G e n e r a l O p t i o n s

1 General Options

Option

Default

Function

Panel Zone Doubling

Off

If enabled, the two (2) hardwired sensor inputs will be doubled

to support four (4) sensors. The terminals for Sensor 1 will

represent sensors 1 and 3, and the terminals for sensor 2 will

represent sensor 2 and 4. This option cannot be selected for

sensors other than the two sensors on the main panel. This

option cannot be used in conjunction with the DEOL option.

Panel Box Tamper

Off

The system has a built-in normally closed tamper switch that

will sound the siren if the tamper switch is opened or the wires

are cut. This option will enable or disable this tamper switch.

System Sensor

Tamper

Off

If enabled, the system will monitor all sensors, except fire

sensors, for Dual End of Line (DEOL). A short or open circuit

on a DEOL will activate sensor tamper alarms. This feature

cannot be used if Panel Zone Doubling is enabled.

Enable Celsius

Scale

Off

Enable Celsius vs. Fahrenheit Scale.

Disable Hardwire

Sensors

Off

If enabled, the system will disable all hardwired sensor inputs

on the CPU.

Two Wire Smoke

If enabled, the system will accept installed two wire smoke

detectors.

Strobe on Away & Off

Off

If enabled, the system strobe will flash when an area is set in

away mode. The strobe outputs must be configured follow the

area alarm event condition. The strobe is not activated on

Disarm or Stay.

System Alarm Latch

On

If enabled, system alarms such as tampers, low battery, A/C

fail and trouble requires a user with “Reset System Alarms”

enabled in their current Permission Options to reset the alarm

condition.

If disabled, system alarms do not latch and can be reset when

a user arms or disarms an area.

Sensor Inactivity

Off

If enabled, the system will monitor each sensor for activations.

If no activations occur within the sensor activity time then a

failed sensor activity report may be reported via the selected

communication channel and a failed sensor activity message

set in the event log. For a sensor to be eligible for activity

monitoring, it must have Sensor Inactivity Test set Advanced

Programming, Sensor Options.

S y s t e m T i m e r s

1 System Timers

Option

Default

Function

Siren Time (0-99)

Minutes

4

The siren time sets the time in minutes that the siren output is

active.

Walk Test Time (0-

99) Minutes

15

The walk test time is the duration in minutes before a zone

walk test will automatically end.

S y s t e m T i m e r s

Option

Default

Function

Strobe Time (0-99)

Hours

3

The strobe time is the duration in hours that output(s)

programmed to follow the strobe time will activate. The valid time

selection in this segment is 0 to 99 hours, where ‘0’ disables the

Strobe Output. Output 2 on the CPU defaults to follow the Strobe

Time when it is not assigned to an action.

Battery Missing

Time (0-65)

Seconds

0

The battery missing time sets the interval in seconds that the

system will perform a missing battery test. This option is disabled

when the test interval is set to 0.

Battery Test Time

(0-99) Minutes

2

The dynamic battery test time sets the duration in minutes that

the system will perform a dynamic battery test. The system will

perform a dynamic battery test at the disarming of the first area or

at midnight once each 24-hour cycle. Dynamic battery test is

disabled when the test duration is set to 0. Dynamic battery test

can also be run manually from a keypad.

AC Failure Report

Delay (0-999)

Seconds

300

The AC fail report delay sets the duration in seconds that the AC

power is lost or restored before a communication is initiated.

AC restore will report when power is maintained for this same

duration.

Phone Fault Delay

(0-6000) Seconds

0

The phone fault delay sets the duration in minutes before the

phone line fault alarm condition is activated.

Phone Restore

Delay (0-99)

Seconds

0

The phone restore delay sets the duration in seconds that the

phone line fault condition must be restored before the phone fault

alarm is reset.

Cross Zone Time

(30-999)

300

The Cross Zone Time sets the duration in seconds whereby two

or more sensors must trip before an alarm condition will be

registered or the one sensor must trigger twice within this time

period, or a continuous trip longer than 10 seconds. This feature

only applies to sensors with the Cross Zone feature set in sensor

options.

Report Delay (15-

45) Seconds

30

The report delay is the duration in seconds that non-24 hour and

non-fire type sensors will delay before reporting. This provides a

valid user the opportunity to reset an unintended alarm condition

before that event is reported.

Holdup Delay

(0-999) Seconds

0

The holdup delay is the duration in second that a holdup delay

sensor type will wait before it activates. If additional holdup

activations occur during the holdup delay period then the holdup

delay will immediately expire and set the holdup alarm. If a

holdup delay sensor type is de-activated during the holdup delay

period then the holdup alarm will reset and not activate.

S y s t e m T i m e r s

Option

Default

Function

Fire Verify Delay

(0,120-255)

Seconds

120

The fire alarm verification feature is designed to reduce false

alarms reported by smoke detectors.

The system will wait 40 seconds to allow the smoke sensor to

power up and settle. If a second trip occurs after this but

before the end of the Fire Verify Delay time, a fire alarm will be

generated. If no restoral is received after the first trip, a fire

alarm will also be generated.

The valid time selection in this segment is 120 to 255

seconds. The communicator will delay for a specified time

before reporting the fire alarm

Here are some scenarios:

Sensor Inactivity

Time

(0-65535) Minutes

0

Sensors programmed with Sensor Inactivity in the Sensor

Options must be open and closed within the time programmed

here (in minutes). If they do not, a Sensor Inactivity will report.

This feature can be enabled in “System Options”. See Section

5.4.

Default Sensor Inactivity option is off and this timer is set to

10080 minutes (7 days).

Fire Supervise

Time (120-65535)

Seconds

14400

This applies only to wireless sensors programmed as fire type.

Sensors send a reduced packet count supervisory signal every

60 minutes (check your sensor manual for most up to date

details). If no supervisory signal is received by the panel within

the time specified here then the sensor will be reported as

missing.

When set to 0 the default of 14,400 seconds (4 hours) will be

used. Check your local regulations for the correct value to use.

Burg Supervise

Time (120-65535)

Seconds

14400

This applies only to wireless sensors programmed as non-fire

type. Sensors send a reduced packet count supervisory signal

every 60 minutes (check your sensor manual for most up to date

details). If no supervisory signal is received by the panel within

the time specified here then the sensor will be reported as

missing.

When set to 0 the default of 43,200 seconds (12 hours) will be

used. Check your local regulations for the correct value to use.

Reset

Power Up

Fire Alarm Verification Time = 120 seconds

133 s

Waiting for second trip

0 s

1st Trip

Fire alarm reported

Restore

13 s

Reset timer, wait for first trip

Fire alarm

Restore

No restoral

2nd Trip

No alarm

1st Trip

Fire alarm reported

40 s

S y s t e m S i r e n O p t i o n s

1 Siren Options

Siren Once Per Sensor

If enabled, the system will only activate the siren

once per sensor in a given arm cycle and will not

activate the siren again even if that siren time

expires and that sensor reactivates. Every sensor

will have one siren activation attempt before that

sensor cannot reactivate the siren. If this option is

not enabled, at the expiry of the siren time any

sensor can reactivate the siren an unlimited number

of times.

Siren Box Tamper

If enabled, the system enables the siren box tamper

feature on the CPU Tamp2 terminals. If the siren box

tamper is tripped (e.g. opening the siren cover or

wires cut), then an event will be generated.

Siren At System Away or Disarm

If enabled, the system will activate the siren (Output

1) briefly each time the last area in the system is set

in away mode or when the first area is disarmed by a

keyfob. By default Output 1 is programmed to chirp.

To enable this function by area, leave this option

disabled in this section. Enable the “Siren at System

Away/Disarm” in Area Options of Section 6.3

Advanced Programming, Areas for the area(s) you

require.

Siren At End Of Exit

If enabled, the system will activate the siren (Output

1) briefly each time the system is set in away mode

and the exit delay expires. By default Output 1is

programmed to chirp.

Siren At Arm Report

If enabled, the system will activate the siren (Output

1) briefly each time the system is set in away mode,

with a keyswitch or wireless keyfob. The exit delay

expires and a successful system arm report is

acknowledged from the central station. The siren

will chirp three times. By default Output 1 is

programmed to chirp.

Siren At Line Cut Armed

If enabled, the system will set the siren for the siren

time whenever the phone line is not detected and

any area is armed. The phone line siren can be reset

by the entry of a valid PIN.

Siren At Line Cut Disarmed

If enabled, the system will set the siren for the siren

time whenever the phone line is not detected and all

areas are disarmed. The phone line siren can be

reset by the entry of a valid PIN.

Voltage Siren Output

If enabled, the system will alter the oscillating siren

output suitable for horn speaker to one that is a

steady DC output that is suitable for DC sirens.

S y s t e m S e r v i c e a n d T e s t O p t i o n s

1 Service and Test Options

2 Status Email Intervals

If enabled, the system will report a system status

email via one or more email channels. The number

entered for Status Email Interval is the number of

days between status reports. For example entering a

7 will cause a report to be sent every 7 days.

The interval starts from either the first time you

program an interval in here or when it is powered up.

This is sent via System Event Reporting – Reporting

Channels.

3 Status Email Time

The status email time sets the time of day that the

status email will report. This is set as 24-hour time in

hours and minutes.

4 Service Phone Number

This feature is currently not used. Program the

Company name and telephone number directly into

the UM-1820E keypad by tapping Menu – Settings –

Labels – Installer. When the user taps the SOS –

Installer icons, this contact information will be

displayed on the keypad.

S y s t e m S t a t u s

1 Status

This menu provides diagnostic information

on the connection status of the system.

2 LAN Status

Status of the connection to the Local Area

Network.

3 Cellular State

Status of the connection to the cellular radio

network.

4 UltraSync Status

Status of the connection to the cloud servers.

5 UltraSync Path

When connected to the cloud servers whether this is

via LAN (Ethernet/WiFi) or cellular radio.

6 Cellular service

When connected to the cellular radio network this

will display what level of service is provided.

If the optional radio module is installed with a valid

SIM card, and this shows restricted service, please

contact your service provider as your SIM card

may not be provisioned correctly.

S y s t e m S t a t u s

7 Signal Strength

If the optional radio module is installed with a valid

SIM card, this will show the numeric signal level.

If the reported value is -121 to -86 then the signal

level is too low. Install an external antenna to

improve the signal level.

If the reported value is -87 to -51 then the signal

level is OK.

8 Operator ID

If the optional radio module is connected to the

network this will display the ID of the network

operator.

9 Radio Technology

If the optional radio module is connected to the

network this will display the connection technology

such as GSM or UMTS.

10 Device Unique ID (UID)

Unique ID number of the radio module.

S y s t e m C o u n t ers

1 Counters

Swinger Shutdown is a false alarm prevention feature prevents a single sensor from activating more than

a programmed number of times during a single arming period. After a certain number of alarms caused

by the same sensor within the same arming period, the system will then shutdown that sensor for the

remainder of that arming period. The sensor will be reactivated when the system is disarmed or rearmed

to any security mode.

See SIA CP-01-2010 Programmable Features Table for reference.

S y s t e m A u t o m a t i o n M e n u

1 Automation Menu

This menu allows integration of 3rd party

apps and devices.

2 Automation User Name

Used when there is API integration

3 Automation Pin

Used when there is API integration

6.2 Advanced Programming, Sensors

Click the Advanced bar and select Sensors from the menu to program sensor options.

A sensor (sometimes referred to as a zone or input) on the system is a single physical

hardwired connection or a non-physical wireless connection. Additionally sensors on the

system can be used as logic inputs within actions and / or be configured as one of many

sensor types. See Advanced Programming, Actions.

Note: After you have finished programming a sensor, be sure to advance the sensor number

in the drop down menu when programming the next sensor. Otherwise you will over-write

the sensor configuration you just programmed.

S e n s o r S u b m e n u s

1 Sensor Number

The system can support a total of 64 sensors.

Each sensor is identified by a unique sensor

number, which cannot be altered, and remains as

the key reference for each sensor.

2 Sensor Name

Each sensor can be configured with a custom 32

character name. The sensor name is displayed

wherever a sensor is referenced on the system.

3 First Sensor Profile

Sensor profiles determine the sensor type (Entry, 24

hour, fire, key switch, etc.) and the sensor options

(bypass, force arm, twin trip, stay mode, etc.). Sensor

profiles also determine the area in which the sensor

resides in. Additionally, each profile has a schedule

that the system uses to determine which of the two

sensor profiles to use and when to use them.

S e n s o r S u b m e n u s

4 Sensor Type

One of 32 configurable sensor types may be allocated to any sensor’s sensor type. Each sensor type can

behave independently between an arm and disarmed state. Sensor types determine the sensor attributes,

siren attributes, and sensor attribute options.

Here is an example of a preset sensor type:

Sensor Type – 1 – Day Sensor

Sensor Type Armed

Sensor Attribute - Instant

Siren Attribute - Yelping

Sensor Attribute Options:

Keypad Sounder YES

Report Delay NO

No Keypad Display NO

Momentary Switch NO

Sensor Inhibit (Bypass) NO

Sensor Type Disarmed

Sensor Attribute - Local

Siren Attribute - Silent

Sensor Attribute Options:

Keypad Sounder YES

Report Delay NO

No Keypad Display NO

Momentary Switch NO

Sensor Inhibit (Bypass) NO

S e n s o r S u b m e n u s

5 Sensor Options

One of 32 configurable sensor options may be

allocated to any sensor. Sensor options determine

the sensor attributes such as a sensor’s ability to

be bypassed, force arm, cross zone, stay mode,

etc. Additionally sensor options determine the

sensor’s reporting attributes.

One of 16 configurable schedules can be allocated

to any sensor’s schedule number. Sensor profile

schedules determine when to allocate a sensor

profile to a sensor. The first sensor profile has the

highest priority and the second sensor profile has

the lowest priority.

The panel will check if the current time and day fall

within the schedule of the first sensor profile or if

the schedule is disabled (thus always active). If the

schedule is active then that profile is

applied to that sensor.

If the first sensor profile’s schedule is not active

then it will check the second sensor profile. If the

schedule is active then that profile is

applied to that sensor.

6 Area Group (1-16)

One of 16 configurable area groups can be

allocated to any sensor’s area group. Area groups

are a list of system areas. When an area group is

allocated to a sensor, that sensor will then belong

to all the areas in the area group. If a sensor is

assigned to multiple areas it will not arm until the

last area is armed. It will also be disarmed when

the first area is disarmed.

Ensure the correct Area Group is assigned to a

sensor. If an area Group with no areas is used,

then the sensor will never report.

7 Schedule Number

S e n s o r S u b m e n u s

8 User Number

The sensor user number feature is used whenever the sensor type is set to “keyswitch”. Instructions for

users’ configurations are in Section 7 – Users and Permissions. One of 256 configurable users can be

allocated to any sensor’s user number. The system’s sensor profile user number is a powerful feature

that is used to apply the selected user’s attributes to a keyswitch operation. When the keyswitch sensor

is activated, the system will check the user permissions and permission schedules to determine which

areas are accessible. Additionally, area open and close reports will also report the user number selected

in this option.

Note: If the user number is programmed to 0, the system will use a default User number of 999 and will

operate on all areas in the sensors area group.

9 Second Sensor Profile (Refer to First Sensor Profile)

Example Diagram

Sensor Programming

6pm

8am

Sensor 12 – Living Room Motion Sensor

First Sensor Profile

Sensor Type – Event Only

Event Only

Always On

Sensor Options – Bypass Forced Arm

Schedule 1 – Office Hours

Mon-Fri, 8am-6pm, Holidays 1

Second Sensor Profile

Sensor Options – Bypass Forced Arm

Schedule 2 –

Always On All Days, 24/7

Sensor Type – Always On

6.3 Advanced Programming, Areas

Click the Advanced bar and select Areas from the menu to program area options.

A r e a s S u b m e n u s

1 Area Number

Depending on the model, the system can support

up to 96 areas. Each area is identified by a unique

area number, which cannot be altered, and remains

as the key reference for each area.

2 Area Name

Each area can be configured with a custom 32

character name. The area name is displayed

wherever an area is referenced on the system.

A r e a s S u b m e n u s

3 Area Entry-Exit times

The system uses the area entry and exit timers to delay the activation of an alarm event when entry/exit

sensor types are activated.

When an area is turned on, it will start an Exit 1 timer. While an Exit 1 timer is running – Entry 1, Entry 2,

and Follower sensor types will not create an alarm.

When the Exit 1 timer expires it will start the Exit 2 timer. While an Exit 2 timer is running – Entry 2

sensors will not create an alarm.

Once all exit delays are expired, an activation on an Entry 2 sensor type will start an Entry delay with the

Entry 2 time, and an activation of an Entry 1 sensor type will start an Entry delay with the Entry 1 time.

If an entry delay is running and a sensor is activated with an entry time that is less than the time

remaining, the timer will be reduced to the time of that new sensor.

When configuring Area 2 and above, the Entry and Exit times default to 0. When the Entry and Exit times

are set to 0, the system uses the Entry and Exit times configured for Area 1. A non-0 value will use that

value for the Entry or Exit time.

Activation of a Follower sensor while an entry timer is not running will create an instant alarm.

If a sensor is in more than 1 area, the sensor will use the have the longest entry and exit delay time of the

programmed area. If an area greater than 1 has the time set to 0, that area will use the time programmed

in Area 1.

Stay Entry Time

The stay entry time is the entry warning time that applies to all sensors armed in the stay mode.

This stay entry time only applies to Entry/Exit zones.

A r e a s S u b m e n u s

4 Area Options

1. Arm/Disarm Reports

If enabled, this area will send open and close reports via one or more appropriately configured channels.

2. Quick Arm Away (No PIN)

If enabled, this area can be armed in away mode via a single away mode key press. When an area is

armed via quick away mode, the closing user number is the default user of 999.

3. Arm In Stay If No Exit

If enabled, Arm In Stay If No Exit will cause this area to arm in stay mode even when a user arms it in

away mode, providing that an entry 1 or entry 2 sensor type is not triggered during the exit delay.

4. Quick Disarm - Stay Mode

If enabled, this will allow the stay mode to be disarmed by pressing the stay key on the keypad. This is

only possible if there is no alarm active and the stay entry delay is currently running.

At the end of the stay entry delay or if there is an area alarm, the stay mode can only be disarmed via a

valid user PIN.

5. Siren Chirp Away

If enabled, the system will activate the siren (Output 1) briefly each time this area is set in away mode or

disarmed with a key-switch or wireless keyfob. By default Output 1 is programmed to chirp.

6. Siren Chirp Stay

If enabled, the system will activate the built-in siren briefly each time this area is set in stay mode with a

key-switch sensor or wireless keyfob.

A r e a s S u b m e n u s

7. Force Arm With Bypass

If enabled, the area can be armed even if sensors are not ready. Any sensors that are not ready will

automatically be bypassed. The bypass will be logged in the event history.

The automatic bypass will be applied when the sensor is capable of causing an alarm condition due to a

state change such as an area arming, schedule or action. This avoids false alarms.

If an auto-bypassed sensor becomes ready after it is armed, that sensor will automatically remove the

bypass, log the bypass restore, and optionally report the bypass restore.

Individual sensors can be made “force armable with auto-bypass” by leaving this area option off, then

enabling Forced Arm Enable in Sensor options, and enabling Sensor Inhibit (Bypass) in the Sensor Type

Profile.

8. Force Arm Without Bypass

If enabled, the area can be armed even if sensors are not ready. Any sensors that are not ready will NOT

be automatically be bypassed and may cause an alarm condition because they could still be in a not ready

state once the area becomes armed.

This option is overridden if the Force Arm With Bypass is enabled.

Individual sensors can be made “force armable without auto-bypass” by leaving this area option off, then

enabling Forced Arm Enable in Sensor options, and disabling Sensor Inhibit (Bypass) in the Sensor Type

Profile.

9. Manual Fire

If enabled, the manual fire button will be enabled on keypads. Press and hold for 2 seconds to send a fire

event. Default is off.

10. Manual Auxiliary

If enabled, the manual auxiliary button will be enabled on keypads. Press and hold for 2 seconds to send

an auxiliary event. Default is off.

11. Manual Panic

If enabled, the manual panic button will be enabled on keypads. Press and hold for 2 seconds to send a

panic event. Default is off.

12. Use Area 1 Options

If enabled, the selected area will use the options chosen for Area 1. The panel ignores all other selections

made; it overrides them to instead use the options chosen for Area 1. Default is on.

13. Bypass Requires PIN

If enabled, a valid PIN code with access to this area is required to bypass sensors in this area.

14. Manual Panic is Silent

If enabled (in Settings), manual panic alarms will not trigger an audible alarm.

15. Arm In instant If No Exit

If enabled, this area will arm in Stay Instant mode when attempting to arm in Away mode and there is no exit.

A r e a s S u b m e n u s

Notes on Force Arming, Bypass, and Auto-Bypass

To arm an area it must first be “Ready to Arm”. This means all sensors in that area must be closed.

For example, if the front door is open, then a user would need to close it first and ensure there is no

movement in the reception area. This provides the Ready to Arm status in Area 1 that is needed before

attempting to arm. This is not always user friendly or practical.

The term force arm refers to the ability to arm an area even though sensors are not ready. It is usually

only used with motion sensors as these are self-restoring and will be restored by the time the exit delay

ends (e.g. the person arming the system leaves the building causing the Reception PIR to restore.)

If the front door is not closed properly then Area 1 would go into alarm at the end of the Exit time. To

avoid this false alarm we enable “Force Arm With Auto-Bypass” so all sensors that are not closed (i.e.

not ready) by end of the exit time will be “Auto-Bypassed”.

If after the Area is armed, that sensor restores (e.g. the person double checks and secures the front

door) then the Auto-Bypass will be removed from the sensor and it will be active. If subsequently the

sensor is triggered then Area will go into alarm.

Auto-bypass will be applied (if enabled, and if necessary) to a sensor whenever a change in state

occurs that would result in an alarm condition. These include arming an area with a not-ready sensor, a

sensor changing profile, Arm-Disarm function, or due to an action or schedule.

Enabling Auto-Bypass for the area will apply the feature to all sensors in that area as well.

In general disabling “Sensor Auto-Bypass” is not recommended because of the potential to create a

false alarm but there are applications where it is desired. Use “Force Arm Without Auto-Bypass” at

the area level to prevent sensors from being auto-bypassed when Force Armed.

AREA 1 - Office

[ ] Force Arm With Auto-Bypass

[ ] Force Arm Without Auto-Bypass

SENSOR 1 – Door Reed Switch

SENSOR TYPE

[ ] Sensor Auto-Bypass

SENSOR OPTIONS

[ ] Force Armed Enabled

[ ] Bypass

SENSOR 2 – Reception PIR

SENSOR TYPE

[ ] Sensor Auto-Bypass

SENSOR OPTIONS

[ ] Force Armed Enabled

[ ] Bypass

A r e a s S u b m e n u s

Auto Arm

Warning

Exit

Time

Area Disarmed

Entry/Exit

Sensor

Tripped

Alarm if valid

code not

entered

Area Armed

Auto-bypassed sensors restored

Bypassed sensors restored

All

Sensors

Ready =

Area

Ready

Auto Arm

Warning

Exit

Time

Area Armed

Sensors Not

Ready =

Area Not

Ready to

Arm

Force Arm

If Auto-Bypass

enabled then

auto-bypass all

not ready

sensors

Else Alarm

Auto-bypassed sensor is restored

Bypassed sensors remain bypassed

Sensor restores

If “Arm In Stay If No Exit”

disabled, and entry/exit zone

tripped, Arm in Away mode

If “Arm In Stay If No Exit”

enabled, and entry/exit zone

not tripped, Arm in Stay mode

Arm

A r e a s S u b m e n u s

5 Area Timers

Auto Arm Warning

If the area type is Standard and Arm / Disarm is configured, this timer delays arming by the minutes

entered.

If the area type is Timed Disarm, Man Down, or Guard Tour, this setting is a warning time given to a user

once the user’s Disarm Time, Man Down Time, or Guard Tour Time has expired. During this warning time

a user can cancel the automatic re-arming and event report by entering their code, this will also restart the

appropriate user timer. At the end of the warning time the system will re-arm the area and send the

appropriate event (closing, man down, guard tour fail).

If the area type is Early Open & Late Close, this timer sets the period after the start (opening) and after the

end (closing) of the area type schedule that the area can be disarmed or armed. Otherwise an early to

open or late to close report will be sent if enabled in user permissions. Fail to open and fail to close report

will be sent if Arm-Disarm Reports is enabled in area options.

Valid values are from 0 to 99 minutes

Local Alarm Reminder

If set, the local alarm reminder is the period in minutes between 0 and 999 that may elapse between

actioning a local alarm and the local alarm reactivating if that sensor has remained open.

For example if a smoke detector is removed to change the battery the tamper will trip; if a user resets the

alarm on the system but does not replace the smoke detector within the local alarm reminder time, then

the fire alarm tamper will retrigger.

6 Area Type

Standard

The area functions as normal.

Timed Disarm

Timed disarm is used when an authorised user can disarm an area for a predetermined period of time. At

the end of this disarm time the area will start the auto-arm process ensuring that the area is not accidently

left disarmed.

A r e a s S u b m e n u s

The following conditions must be true before a timed area disarm function will occur.

a. The area type must be set to Timed Disarm.

b. The area type schedule must be active.

c. The user’s active profile’s permission must have:

i. This area set in the permission’s timed disarm area group.

ii. The permission must be in schedule.

iii. The permission’s Area Type Override must NOT be set.

At the end of the user’s disarm time, the Area Type Delay will activate for the set period. At the end of the

Area Type Delay period the area will arm and start the Exit Delay and if configured, report a closing using

via the last user number to have time disarmed the area.

At anytime during the timed disarm period, authorised users with Area Type Override set in their active

profile can cancel the disarm time period by arming or disarming the area.

The user’s permission determines how long the area will be disarmed for.

Man Down

Man down is used when an authorised user(s) is working in a hazardous area (or the like), and there is a

requirement that the user(s) regularly “check-in” to notify others that the user(s) is safe. If the authorised

user(s) fails to perform this action the system can set an audible warning and send a report.

The following conditions must be true before man down function will occur.

a. The area type must be selected to man down.

b. The area type schedule must be active (after the start time and before the end time).

c. The user’s active profile’s permission must have:

i. This area set in the permission’s man down group.

ii. The permission must be in schedule.

iii. The permission’s Area Type Override must NOT be set.

The man down timer is set in the user’s permission.

At the end of the user’s man down time, the Area Type Delay will activate for the set period. At the end of

the Area Type Delay period the area will arm and if configured, report a man down alarm. At anytime

during the man down period, authorised users with the Area Type Override set in their active profile will

cancel the man down time period by disarming or disarming the area.

Guard Tour

Guard tour is used when an authorised user(s) (such as a guard) is required to regularly “check-in” to

notify others that they have physically attended to a location(s) on the site. If the authorised user(s) fails to

perform this action the system can set an audible warning and report a “Guard Tour Fail” event.

The following conditions must be true before guard tour function will occur.

a. The area type must be selected to guard tour.

b. The area type schedule must be active (after the start time and before the end time).

c. The user’s active profile’s permission must have:

i. This area set in the permission’s guard tour group.

ii. The permission must be in schedule.

iii. The permission’s Area Type Override must NOT be set.

The guard tour time is set in the user’s permission.

At the end of the user’s guard tour time, the Area Type Delay will activate for the set period and keypad

sounder will be active. At the end of the Area Type Delay period the area will arm and if configured, report

a Guard Tour Fail alarm. At anytime during the guard tour period, authorised users with the Area Type

Override set in their active profile will cancel the guard tour time period by disarming or disarming the

area.

A r e a s S u b m e n u s

Early Open/Late Close

If the area type is Early Open & Late Close, the Auto Arm Warning sets the period after the start (opening)

and the end (closing) of the area type schedule that the area must be either disarmed or armed to avoid

an exception report. If the area is not disarmed (opened) within the opening window a Fail to Open

message is sent. When the area is subsequently disarmed, a Late Open message is sent. If the area is

not armed (closed) within the closing window a Fail to Close message is sent. When the area

subsequently armed, a Late Close message is sent.

For example, if the area type schedule is set between 8:00 AM (opening time) and 5:00 PM (closing time)

and the Area Type Delay is set to 15 minutes; then the area must be disarmed between 8:00 AM and 8:15

AM otherwise if it is disarmed before 8:00 AM it is an early open, if it is disarmed after 8:15 AM it is late to

open. Likewise the area must be armed between 5:00 PM and 5:15 PM otherwise if it is armed before

5:00 PM it is an early close, if it is armed after 5:15 PM it is late to close.

7 Area Type Schedule

One of 96 configurable schedules can be allocated to the area type schedule. The area type schedule

determines the schedule that the selected area type is active. Area types are not active when the

schedule is not active. If an area type schedule is disabled (always active) that area will always have the

type characteristics programmed in Area Type.

A r e a s S u b m e n u s

Area Type Delay

If the area type is Standard and Arm / Disarm is configured, this timer delays arming by the minutes

entered.

If the area type is Timed Disarm, Man Down, or Guard Tour, this setting is a warning time given to a user

once the user’s Disarm Time, Man Down Time, or Guard Tour Time has expired. During this warning time

a user can cancel the automatic re-arming and event report by entering their code, this will also restart the

appropriate user timer. At the end of the warning time the system will re-arm the area and send the

appropriate event (closing, man down, guard tour fail).

If the area type is Early Open & Late Close, this timer sets the period after the start (opening) and after the

end (closing) of the area type schedule that the area can be disarmed or armed. Otherwise an early to

open or late to close report will be sent if enabled in user permissions. Fail to open and fail to close report

will be sent if Arm-Disarm Reports is enabled in area options.

Example

Area Type – Early Open & Late Close

Area Type Schedule – 8:00 to 17:00

Area Type Delay – 15 min

User Permissions – Options – Open/close report, Early open report, Late close report

Area Options – Arm-Disarm Reports

Open Window

Area is Armed

8:15

17:00

Area Type

Delay

Close Window

Area is Disarmed

Send Early

Opening

Send

Close

Send Late

Closing

Open Window

Area is Disarmed

Send Fail to

Open

Area Armed

8:00

17:15

Area Type

Delay

Area Armed

Send Fail to

Close

Send Open

Area Disarmed

Automatically

sent

Automatically

sent

Send

Early

Close

Send Late

Open

Close Window

Area is Armed

Area Disarmed

Area Armed

A r e a s S u b m e n u s

8 Area Event Reporting/Account

9 Area Event Reporting/Channels

If set, the area account code is a system unique

4 to 10 digit code (format dependent) used to

associate area related alarm reporting events to

this area. If the area account code is equal to the

default of 0, the channel account code will be

used for this area’s alarm reporting events. If the

channel account code is equal to the default of 0,

the channel 1 account code is used. If the

channel 1 account code is 0 then the account will

be sent as 0.

The channel group determines which communicator

channel(s) area events will be reported to. If the tick

box corresponding to one of the 16 reporting channels

is checked, area events will always be reported to this

channel. It is referred to as a primary reporting

channel. If a report is unsuccessful to a particular

primary channel it will attempt that channel’s backup

channels if there are any.

6.4 Advanced Programming, Reporting and Notifications

Click the Advanced bar and select Reporting and Notification from the menu to program

reporting and notification options.

The system can support a total of 16 channels; each channel is a communication path for

events to be sent from the system to a selected destination.

Default configuration reserves Channels 1 – 3 for UltraSync format, Channels 4 – 16 are

Email format.

Email is a “best-effort” system and there is no guarantee messages will be delivered by the

network. When the network is busy, messages can be dropped. Central control room

monitoring is highly recommended as each event is acknowledged on receipt to ensure an

appropriate response can be made.

Installers have access to setup/modify all channels (1-16). Master Users have access to

channels 7-16, which are used for email notifications. Standard users do not have access to

channels.

R & N S u b m e n u s

Reporting & N o t i f i c a t i o n s S u b m e n u s

1 Channel Number

The system can support a total of 16 channels.

Each channel is identified by a unique channel

number, which cannot be altered, and remains as

the key reference for each channel.

Channel 1 and channels 4-16 are configured as

primary reporting paths by default. Channel 1

reports to UltraSync by default. Use as Backup as

the Format selection has the effect of disabling

reporting of a primary channel. The Format must be

selected to a value other than Use as Backup to

enable reporting. Channels 4-16 are configured as

email reporting paths by default.

2 Channel Name

Custom names of the selected channel can be

created here.

3 Account Number

This is the Account Number that will be reported

with the event in email reports. When UltraSync

format is selected, this field will not be used.

Channels 2 and 3 are configured as backup

reporting paths by default. Channel 2 is set to

disabled and channel 3 is set to back up channel 2

by default. Note that the primary channel must set

the Next Channel for back up reporting to function.

Reporting & N o t i f i c a t i o n s S u b m e n u s

4 Format

5 Device Number

Reserved for future use

Format is the communication format for the selected channel. Selections available in the drop down

menu are shown. When Use as Backup is selected, the backup path will utilize the primary channel’s

format. Note that the primary channel must set the Next Channel for back up reporting to function.

Note: Selecting CID or SIA enables PSTN reporting. If utilizing PSTN reporting you need to enter a

destination phone number. This is available in the Settings, Channels Menu.

When UltraSync is selected as the Format, the reporting path will be over the Ethernet connection. When

a cellular module is installed, it will automatically act as a failover path if the Ethernet path fails. There is

no requirement to configure the cellular path as a backup reporting path.

When Email is selected as the Format, the reporting will be directed to the configured email address.

(Ethernet or Cellular connection required)

6 Destination Phone/Email/Push

The destination of the notifications.

7 Next Channel 1-16

If the channel selected is unable to deliver the

event to the selected destination, the system will try

to use this backup channel instead. The Next

Channel specified here must be greater than the

Channel Number.

A number lower than the current Channel Number

will end the chain. This is to prevent accidental

programming of endless loops.

8 Event List 1-16

Select the pre-programmed list of events that will be

sent via this channel. The specific events in each

event list are programmed.

9 Attempts

Enter the number of times the system should try to

send the events to the UltraSync server. After the

number of attempts has been exhausted the

system will try the Next Channel if specified.

R & N

10 Language

The reporting language used can be selected among four

options.

Configure Email Reporting

1. Login to the UltraSync Web Server or UltraSync app. Use an Installer or Master user

account.

2. Press Settings.

3. Select Channels in the drop down menu.

4. Press Select Channel to Configure where the Format is already set to Email.

5. Enter an email address.

6. Select an Event List.

7. Enter a Channel Name for future reference.

8. Press Save.

Installer and Master User types can customize Event Lists for selective reporting.

6.5 Advanced Programming, Communicator

Click the Advanced bar and select Communicator from the menu to program communicator

options.

The system’s Communicator is a core component of the system used in conjunction with the

Channels feature to report events to a monitoring company or third party. In this menu you

can configure the settings for various methods of reporting.

C o m m u n i c a t o r S u b m e n u s

1 General Options

Communicator Submenus

1. First Disarm Last Arm

If enabled, the system will only send a closing report when the last area is armed.

Note: The last area to arm must have open/close reports enabled. The system will only send an opening

report when the first area is disarmed.

This feature is used in place of Individual area Open and close. If you enable open and close in the area

you will get both individual open and close and System open close

2. Report Once Per Sensor

If enabled, this will limit reporting to only once per sensor each time you arm or disarm an area. This stops

the control room or reporting destination to be flooded by multiple reports that the same sensor is being

activated (for example the intruder may be moving around and is being picked up by the sensor on that

zone).

3. Suppress Force Arm Bypass

If enabled, the system does not send bypass reports when a sensor is forced armed.

If not enabled, when a sensor is forced armed and it remains in a state of creating an alarm, bypass

reports are sent at the end of exit time. For example this would occur if it remains open at the end of the

exit time, or due to change of sensor type caused by a schedule.

If forced armed sensors re-close during the armed period, bypass restores are sent.

4. Immediate Restore

If enabled, the system will immediately send all restorals as the sensor reports the event.

If not enabled, the system will send restoral events all at the same time when the marea is disarmed.

2 Auto Test/Intervals

Set day of the week to send an automatic test

report to the system channel group .

(Communicator\System Event Reporting\System

Channels). You may also set auto-test to Daily.

3 Auto Test/Time

Enter the time at which the automatic test report

should be sent. This should be in 24-hour format. For

example 18:00.

Communicator Submenus

4 IP Configuration

5-6 IP Config Detail

IP Host Name

The default IP Host Name is xgen. To access the

web server without an IP address, simply type

http://xgen into the web browser. Some browsers to

not require http://.

To change the IP Host Name, enter a new IP Host

Name and hit the Save button. The saved change

does not take effect until you log out of the Web

server. PC’s typically cache this address for about

10 minutes. If you used the default xgen host name

and then change it, the new host name will not be

useable for this time frame.

Note: This feature is not supported with Internet

Explorer. This only works on the local LAN and with

a Windows® PC, or an Apple MAC. The PC or

MAC must have Netbios Name Service (NBNS)

enabled. It does not work remotely over the

internet. Remote access to the server is supported

via the UltraSync Portal.

IP Address

The IP address assigned to the communicator to

enable it to connect on to the local LAN. This will

allow you access to the embedded web server from

a web-enabled device to program and view the

status of the system. It is also used for alarm

reporting.

7-10 IP Config Detail

Gateway

If required, the IP address of the router which is

needed when remote IP communications are used .

Subnet

The subnet mask for the network.

For example, 255.255.255.0 is the network mask for

192.168.1.0/24.

Primary DNS

The IP address of the Primary Domain Name Server.

The DNS is used to translate host names for time

servers and UltraSync servers.

Secondary DNS

The IP address of the Secondary Domain Name

Server, used if the Primary DNS is not available.

C o m m u n i c a t o r S u b m e n u s

11 Ports

The ports that the computer needs to communicate

with the system.

Defaults:

HTTP Port = 80

HTTPS Port = 443

12 Time Server

Enter the URL or IP address of a time server to allow

the system to automatically update and synchronise its

clock without user intervention. The default is

pool.ntp.org

13 IP Options

1. Enable DHCP

Allow the system to be automatically assigned an IP address by the network.

2. Require SSL

Feature no longer supported. Leave unchecked.

3. Enable Web Updates - RESERVED

Allows the system to update the web pages via a network. Go to Hostname/mpfsupload to update the web

pages served by the system. Does not update firmware.

4. Enable Ping

Allows the system to respond to the PING command.

5. Enable Clock Updates

Allows the system’s internal clock to synchronise with the internet time server specified .

Communicator Submenus

6. Enable Web Program

Enabling this option will cause UltraSync Web Server and UltraSync app to always display Installer menus

regardless of if the panel is in program mode or not.

Disabling this option will hide the Installer menus on UltraSync Web Server and UltraSync app unless

program mode is active. This provides greater security by keeping web programming disabled unless a user

on site with physical access to the keypad enters program mode with a valid PIN code.

The system will be in program mode if a user gains authorized access to the program menu via the keypad.

UltraSync app requires the Web Access Code to access to the panel.

7. Always Allow DLX 900

Enabling this option will allow DLX 900 to connect at any time if the correct Download Access Code is

provided.

Disabling this option provides greater security by only allowing DLX 900 to connect when program mode is

active. This allows the system to have DL900 access disabled until a user on site with physical access to the

keypad enters program mode with a valid PIN code.

The system will be in program mode if a user gains authorized access to the program menu via the keypad.

8. Monitor LAN

When the Monitor LAN option is enabled the panel will monitor the Ethernet port for a valid Ethernet cable. If

the Ethernet cable is disconnected while this option is enabled, and the panel is unable to communicate, it

will log a Fail To Communicate event.

9. Enable UltraSync

This is an automatic feature. It is recommended you leave this setting on.

Enable this option to allow the system to send email reports via the UltraSync servers. This is independent of

the Web Access Passcode which when set to 00000000 will prevent the UltraSync app from connecting.

If any channel is set to Email format reporting, then the system will override this setting and allow email

reporting via UltraSync cloud servers.

If you wish to prevent connections to the system’s cloud servers, then uncheck this option and do not use the

UltraSync reporting format.

Reporting

Enabled*

Web Access

Passcode

Enable

UltraSync

Connection to

UltraSync Servers

No

00000000

No

00000000

Yes

No

non 00000000

No

Yes

No

non 00000000

Yes

00000000

No

Yes

00000000

Yes

non 00000000

No

Yes

non 00000000

Yes

* Includes email and UltraSync reporting for all channels

Communicator Submenus

17 Cellular Configuration

18 Username (optional)

Optional username for APN. This is normally not used

unless a non-standard cellular SIM is utilized.

19 Password (optional)

Optional password for APN. This is normally not

used unless a non-standard cellular SIM is utilized

20 APN (optional)

Optional Access Point Name (APN) for the gateway

between the cellular network and the public Internet.

This is normally not used unless a non-standard

cellular SIM is utilized.

21 Remote Access

22 Panel Device Number

A number from 0 to 4,294,967,295 that must be

entered in to the desktop software for remote

access to take place.

23 Download Access Code

This is a variable length code for the computer user.

This code gives the DLX 900 software complete

authority over all menus including those that are

locked. For convenience DLX 900 will also try installer

and 9–7–1–3 to allow a connection for first time set up

if the Download Access Code does not work. This is

why changing the default installer PIN code is

important.

Changing this code may lock out your control room

monitoring service and prevent you from maintaining

your system. It is advised you contact your control

room before changing this code.

Users must have access to the Communicator menu in

order to change this setting. This can be programmed

in Menus, and assigning the “Advanced” menu.

Communicator Submenus

24 Call Back Number

If a telephone number is programmed into this

feature, and “Call Back Before Download” is

enabled, the system will disconnect for

approximately 10 seconds and then call this

number.

The system does not support pulse dialling. A one

second pause is entered by using a P.

IMPORTANT: the call back phone number should

always be reviewed for accuracy before

disconnecting!

25 Callback Server

If an IP address or host name is programmed into this

feature, and “Call Back Before Download Session” is

enabled, the system will disconnect for approximately

10 seconds and then connect to this IP address.

This should be the IP address of the computer where

DLX 900 is installed, not the IP address of the

system.

IMPORTANT: the call back IP address should always

be reviewed for accuracy before disconnecting.

26 Number of Rings

This contains the number of rings the panel must

detect before answering the telephone line when

initiating a download session. Answering machine

defeat does not need to be enabled.

A value of 1 to 15 can be entered in this segment.

If this ring count is reached on any individual call,

the panel will answer regardless of the call count or

number of calls programming.

Default = 8

27 Number of Calls

This contains the number of calls the panel must detect

before answering the telephone line when initiating a

download session. Answering machine defeat does not

need to be enabled.

A value of 1 to 15 can be entered in this segment. A

call is satisfied by one (1) or more rings, and then an

eight (8) second period of no ringing. The next call

must then be made within 45 seconds.

This location stands alone. If it still needed Number of

Rings it could be blocked by an answering machine.

This will answer on the first ring if the call count is

reached.

For example: If number of calls is set to 3. And you call

the premises and hang up after any number of rings,

wait at least 8 seconds, call again and hang up after

any number of rings, wait at least 8 seconds, and call

again (this is the third call) the panel will answer on the

third ring because the call count has reached the

Number of Calls programmed value.

If on any individual call the number of rings on that call

is reached, the panel will answer on that call regardless

of the call count.

Default = 0, system will pick up the call immediately.

28 Answering Machine Defeat

Answering Machine Defeat: Answering machines usually answer calls after a long ring period. The Answering

Machine Defeat feature prevents the answering machine from answering the call from the software by

making only short rings. If enabled, the system will always answer the call on the second call back. This

option is independent of Number of Calls and Number of Rings.

Communicator Submenus

29 Download Options

1. Call Back Before Download

If a download is requested the system will hang up and make a call to the Call Back Number. This is to

increase the security of remote access.

2. Lock local Programming

Prevents changes to the system system via a keypad. All changes MUST be made using the remote access

software. This requires Download Access Code to be enabled.

3. Lock Communicator Programming

Prevents local programming of communicator features unless accessed by the Download Access Code.

This restricts programming of the communicator.

4. Lock Download Programming

Prevents the local programming of the Remote Access Menu without using the Download Access Code.

5. Call Back at Auto Test

When an auto test is initiated, perform a Call Back Server or Call Back Number to the number specified.

30 Event Reporting /Channels

Enter the Channel Group that the system will send

system events to.

31 Event Reporting /Attempts

This is the number of times the system will sequence

back to the primary channel if the backup channels all

fail. This applies to ALL communication attempts

including sensor and area events.

Example

If Channel 1 is the primary, and Channel 2 is the backup for Channel 1, then when both channels fail it will go

back to Channel 1. This setting controls how many times the system cycles back to Channel 1 before it gives

up.

The Channel Attempts setting controls how many times the system stays on the channel before switching to

the backup.

Always check the max. number of attempts on all channels to avoid unexpectedly high communication

charges.

Communicator Submenus

In the diagram below, the system will try Channel 1 3 times, switch to Channel 2 and try 2 times, then go

back to Channel 1. This sequence is repeated 2 times in total. In total there will be 10 attempts.

Channel 1

Channel Attempts = 3

Next Channel = 2

Channel 2

Channel Attempts = 2

Next Channel = 0

Report Attempts = 2

3 tries

2 tries

6.6 Advanced Programming, Schedules

Click the Advanced bar and select Schedules from the menu to program schedule options.

S c h e d u l e s S u b m e n u s

1 Schedule Number

The system can support a total of 96 schedules.

Each schedule is identified by a unique schedule

number, which cannot be altered, and remains as

the key reference for each schedule.

2 Schedule Name

Each schedule can be configured with a custom 32

character name. The area name is displayed

wherever a schedule is referenced on the system.

3 Follow Action Number

If an action number is specified, then the schedule

becomes enabled when the action is true. When the

action becomes false, then the schedule becomes

disabled.

Schedules can be used to control various parts of

the system such as when a user’s permissions are

applied. The “Follow Action Number” option allows

you to use actions to control schedules.

The result is actions can control when permissions

are applied, when area types are applied, sensor

behaviors, when arm-disarm can occur, and when

scenes play.

This allows you to create conditional schedules that

only become active when certain conditions are met.

For example you could create a user that only

becomes active (because of the linked schedule)

under certain conditions like a fire alarm.

S c h e d u l e s S u b m e n u s

Follow Action

Action

controls

Schedule

controls

Permissions

(users and devices)

Area Types

Sensor Profiles

Arm-Disarm

Scenes

4 Times and Days

Up to 16 sets of time and days can be

specified here.

6 Days / Holidays

The system handles schedules that span midnight

automatically. For example, if a schedule is to cover

Fri 8:00pm to Sat 6:00am, only check Friday and the

system will automatically manage the time after

midnight.

5 Start Time / End Time

Thu

Fri 

Sat

Sun

If you check Friday and Saturday, the schedule will

cover Fri 8:00pm – Sat 6:00am and Sat 8:00pm –

Sun 6:00am.

Thu

Fri 

Sat 

Sun

Note: Holidays 1-4: If checked, it means the item

assigned this schedule will NOT have access during

the specified holiday dates.

See Advanced Programming,Holidays to program

these dates.

6.7 Advanced Programming, Actions

The system features powerful automation control which can interact with different parts of the

system. It can perform functions based on the status of one or more system conditions.

These features are considered advanced programming and should only be changed by an

installer with a thorough understanding of the features.

Each action has an on and off state. The state is controlled by up to 4 conditions called Action

Events, each of which can have a range of items:

When all 4 Action Events are met, then the Action State (trigger) will be set. The Action State

can be monitored by the system, Schedules, Devices with outputs, and Scenes to

activate/deactivate.

For example, a strobe connected to Output 2 can be programmed to follow Areas 1 – 8 being

armed.

Each Action can also directly control selected parts of your system when all 4 Action Events

are met. This is called the Action Result. Its behavior also follows the Action State.

For example, when all areas are armed and there is activity on Sensor 1, activate a camera

recording.

Click the Advanced bar and select Actions from the menu to program actions options.

A c t i o n E v e n t S e q u e n c e

Event 1

and

Event 2

and

Event 3

and

Event 4

=

Action

State

(trigger)

+

Action

Result

or

S t r o b e A c t i o n S e q u e n c e

Areas 1 – 8 All Armed

=

Action 1 True

+

Activate Strobe

C a m e r a A c t i o n S e q u e n c e

Areas 1 – 8 Armed

and

Sensor 1 Faulted

=

Action 1 True

+

Activate Camera

A c t i o n s S u b m e n u s

1 Action Number

The system can support a total of 256 Actions. Each

Action is identified by a unique number, which cannot

be altered, and remains as the key reference for each

Action.

Note: All actions are pre-programmed with the

specified trigger. To create a new action, you need to

modify one of these actions.

2 Action Name

Each Action can be configured with a custom 32

character name. The name is displayed wherever

an Action is referenced on the system.

3 Function

 Timed – The action state turns on for the time

specified.

 Follow (Recommended) – The action state

turns on once the Event conditions have

been satisfied, then off once the Event

conditions are not true.

 On Delay – The action state becomes on

after the programmed time period unless the

logic result is no longer active.

 Off Delay – Follows the result of the logic

equation, but remains active for the time

programmed after the logic result is no longer

active.

 On Pulse – Action state turns on for the

programmed time or the active period of the

logic result, whichever is the SHORTEST.

 Latch – The action state stays on once the

Event conditions have been satisfied.

A c t i o n s S u b m e n u s

4 Duration: Minutes

Where the Function requires duration, this

determines, in minutes, how long the action should

stay on.

5 Duration: Seconds

Where the Function requires duration, this

determines, in seconds, how long the action

should stay on.

6 Event(s) 1-4 and Results

7 Event Attributes

8 Event Category

Select the category of the first event. This will

determine what events you can select in Event

Type.

See the Action Events Category and Action Event

Types table in Section A.10 for reference.

9 Event Type

Select the event that you want the Action to

monitor.

See the Action Events Category and Action

Event Types table in Section A.10 for reference.

A c t i o n s S u b m e n u s

10 Event Start Range

Select the starting number of the event that you want

the Action to monitor. This is related to a number

range. For example this might be the first area or

sensor number.

11 Event End Range

Select the ending number of the event that you

want the Action to monitor. This is related to a

number range. For example this might be the last

area or sensor number.

If you just want to monitor one item, then leave it

at the default of zero, or enter the same number

as Event Start Range.

12 Event Combination Logic

The logic condition to apply to Event 1

• OR e.g. Area 1 Armed Away OR Area 2 Armed Away

• Inverted OR e.g. NOT Sensor 1 Bypass OR Sensor 2 Bypass

• AND e.g. Area 1 Armed Away AND Area 2 Armed Away

• Inverted AND e.g. NOT Sensor 1 Bypass AND Sensor 2 Bypass

• RESET Reset any latched event

The Combination Logic selected for each event places the logic prior to the event in an equation.

Selecting the AND logic closes a parenthesis for the previous event. The DLX 900 software displays an

Event Equation field to make it easier to construct Actions.

For example:

Event 1 Inverted OR,

Event 2 OR,

Event 3 AND,

Event 4 OR

produces a logic equation of:

(NOT Event 1 OR Event 2) AND (Event 3 OR Event 4)

A c t i o n s S u b m e n u s

13 Result

The system can also perform an additional function

once the Action Event conditions are satisfied. This

is called an Action Result.

For example, when a fire alarm is active, you could

disable Users 1-50 to prevent them from being able

to control the alarm system.

14 Result Category

Result Category: The category of the Action Result

to perform.

See the Action Results Category and Action

Results Event Types table in Section A.11

for reference.

15 Result Type

The event of the Action Result to perform

See the Action Results Category and Action

Results Event Types table in Section A.11

for reference.

16 Result Start Range

Select the starting number of the event that you

want the Action Result to affect.

17 Result End Range

Select the ending number of the event that you

want the Action Result to affect.

18 Result User Number

Select the User that you want the Action Result to

behave as. This will apply this user’s full

permissions to the Action Result you select.

6.8 Advanced Programming, Auto Arm-Disarm

Advanced Arm-Disarm programming allows the system to automate arming and disarming

according to a specified schedule.

Click the Advanced bar and select Arm-Disarm from the menu to program arm-disarm options.

A r m - D i s a r m S u b m e n u s

1 Name

Each scenario can be configured with a custom 32

character name. The name is displayed wherever an

Arm-Disarm scenario is referenced on the system.

2 User Number

The user number that will perform the Arm-

Disarm. The user’s schedule and permissions will

be checked and applied to all areas in the user’s

arm or disarm area group at the time of the Arm-

Disarm.

3 Schedule Number

The system can support a total of 32 automated Arm-Disarm scenarios. Each scenario is identified by a

unique number, which cannot be altered, and remains as the key reference for each function.

The schedule number specified here determines when the arm and disarm is performed by the user

number. The starting date/time of the schedule will perform a disarm, the ending date/time of the

schedule will arm

A r m - D i s a r m S u b m e n u s

When a Schedule becomes valid (inside valid time sensor) the system will disarm all Areas that are in the

User’s - Active Profile - Disarm Area Group. When the Schedule becomes invalid (out of time sensor)

then the system will arm all areas that are in the User’s - Active Profile - Arm Area Group.

For example if we had Schedule 4 Mon-Fri 9am-5pm, and User 55 with permission to arm and disarm

area 1, 2, and 3, plus their schedule was 24 hours 7 days a week.

Then each weekday at 9am the system would disarm areas 1, 2, and 3 as if it were user 55. At 5pm each

weekday the system would arm areas 1, 2, and 3 as if it were user 55.

Arm Disarm Number 1 – Arm-Disarm Example

Schedule 4 – Office Hours

Mon – Fri

9am – 5pm

See Schedule to program

User 55 – Arm-Disarm User

See Users to program

Permission 99 – Full Access

Arm Area Group 1

1, 2, 3

See Permissions to program

Disarm Area Group 1

1, 2, 3

Schedule 1 – Full Access

7 days, 24 hours

See Schedule to program

For an Arm-Disarm to occur, both the Arm-Disarm schedule here and the User Schedule need to be valid

at the time the Arm-Disarm is triggered.

The Arm-Disarm Schedule determines what the operation is. The leading edge causes a disarming

function and trailing edge causes an arming function. The Users Permissions then determines which

areas if any are armed or disarmed. If the function is to disarm, the Users Disarm Area Groups will be

disarmed. If the function is to arm, the Users Arm Area Group will be armed.

More complex interactions with the system are possible by modifying the schedule selected here, the

schedule assigned to the user, and even combining actions to control schedules. Also, user permissions

can have up to 4 permission and schedule pairs.

Arm-Disarm Schedule 9am-5pm

9am

5pm



When the time becomes 9am, the Arm-

Disarm tries to disarm all areas using User

55 and their permissions, this includes

checking User 55’s schedule.



When the time becomes 5pm, the Arm-Disarm

tries to arm all areas using User 55 and their

permissions, this includes checking User 55’s

schedule .

6.9 Advanced Programming, Devices and Enrollment

Click the Advanced bar and select Devices from the menu to program device options.

This menu allows you to program devices connected to the system.

6.9.1 System Devices

Select System Devices to program and enroll devices including CPU (Control), keypads,

zone expansion modules, relay expansion modules and smart power supplies.

6.9.1.1 Control Devices

Control Devices are currently limited to the CPU. Use this section to view the CPU serial

number, configure the name and view device information such as firmware and hardware

revisions. You can also program the 5 on-board CPU outputs, perform enrollment functions

and view the current system device counts.

D e v i c e s S u b m e n u s

D e v i c e s , C o n t r o l

1 System Devices Control

Select Control.

2 System Devices Control Device Number

Select among control devices to program them.

3 Device UID

Serial number of the CPU.

4 Control Name

The name of the system.

D e v i c e s , C o n t r o l

5 Control Info

Version information about the system including

firmware, voice, web, and MAC address.

6 Control Output 1

The system has 5 on-board control outputs. While

some are defaulted to drive specific outputs, all of

them are programmable via actions. See the

following section detailing each control output.

6.9.1.1.1 Control Outputs

Control Output 1 – on terminal J7

Three modes of operation:

1. Defaulted as a siren driver that follows an alarm (DC output).

1a) Terminal OP1+SR supplies 13.8 VDC.

1b)Terminal OP1-SR provides ground when activated (via alarm or action).

1c) This is an open circuit when not activated

2. Configurable for speaker driver that follows alarm (sinusoidal output).

2a) Advanced\System\Siren Options: “Voltage Siren Output”

Off = speaker

On = DC siren

3. Configurable as programmable output via actions.

This line is supervised only if set up as a speaker or DC siren output.

Supervison does not require an EOL resistor when a speaker is connected.

Line is not supervised if configured as output via Actions.

An external tamper input (Tamp2) is available on the terminal strip to support an external enclosure.

To enable this opion, go to:

Advanced – System – Siren Options – Siren Box Tamper (View page)

Speakers: 15 or 30 watts

Speaker current draw for allowed Ohm rating, typical:

4Ω – 490 mA (max load, do not exceed this current draw)

8Ω – 230 mA “

16Ω – 138 mA “

Note: Current draw must be accounted for in your power budget calculations.

Control Output 2 – on terminal J7

Two modes of operation:

1. Default operates as a Strobe driver that follows alarm (DC output only).

Timing configured in Advanced – System Timers – Strobe Time (View Page)

2. Configurable as programmable output via actions.

Terminal OP2+ST supplies 13.8 VDC.

Terminal OP2-ST provides ground when activated (via alarm or action).

This is an open circuit when not activated.

Note: Current draw must be accounted for in your power budget calculations.

D e v i c e s , C o n t r o l

Control Output 3 – on terminal J10

Two modes of operation:

1. Default operates as a Piezo driver that follows alarm (DC output only).

Configurable for DC Siren that follows alarm (DC output, same as Output 1).

No option for Speaker operation.

2. Configurable as programmable output via actions.

POS terminal on J10 supplying 13.8 VDC is shared with output 4.

OP3- provides ground when activated (via alarm or action).

Note: Current draw must be accounted for in your power budget calculations.

Control Output 4 – on terminal J10

Disabled by default.

Three modes of operation:

1. For 2-wire smoke detectors, mark the check box to enable in:

Advanced – System – General Options (View page)

Configure Sensor 8 Type as Fire Alarm

Configure Sensor 8 Sensor Options as Fire

Note: The system uses Zone 8 for two wire smoke. Zone 8 will be unavailable for use.

Limit of xx smoke detectors, future content

Note: Current draw must be accounted for in your power budget calculations.

2. For 4-wire smoke detectors, enable in:

Advanced – Devices – System Devices – Control (View page)

Select Control Output 4 to program

Select Action Assignment

Select Action 14, Smoke Power in drop down menu (View page)

Set output to invert

Wire detectors to any zone.

Configure Sensor Type as Fire Alarm

Configure Sensor Sensor Options as Fire

The number of smoke detectors is limited by the capacity of the system’s power supply. Multiple

outputs can be used to increase the detector capacity.

Note: Current draw must be accounted for in your power budget calculations.

3. Configurable as programmable output via actions.

POS terminal on J10 supplying 13.8 VDC is shared with output 3.

OP4- provides ground when activated (via alarm or action).

Note: Current draw must be accounted for in your power budget calculations.

Control Output 5 – on terminal J19

Disabled by default.

Programmable via Actions only.

Shared terminal with COM for zones 7 and 8.

If utilized for output Zone 7 and 8 must be wired to separate COM terminal.

POS terminal on J19 supplyies 13.8 VDC.

Note: Current draw must be accounted for in your power budget calculations.

D e v i c e s , C o n t r o l Devices, Control

7 Control Output, Output Name

Each output can be configured with a

custom 32 character name.

8 Control Output, Action Assignment

The output will activate while the selected action

state is true. If the action state becomes false then

the output will deactivate.

9 Control Output, Schedule Number

If a schedule is entered here then the output

will only be active when the schedule is valid.

If no schedule is entered then the output will

always function.

10 Control Output, Invert

Invert the Output (normally not used)

D e v i c e s , C o n t r o l

6.9.1.1.2 Enrollment

11 Enroll Function

This menu allows you to add new devices to the system.

Inactive means no enrollment is active on the system.

Automatic Enroll (Automatic enrollment can also be initiated by pressing the Enroll button on the CPU)

This is recommended in two scenarios: Either 1) when you are first setting up your system or 2) when

enrolling one device only. The procedure automatically searches the bus for new connected devices and

adds them to the system in this way:

1st: By first open (available) slot or “position”.

This becomes the device number.

2nd: In order of Unit ID.

Example: Add 3 zone expansion modules to a new system.

Open slot #

Unit ID #

1

0101 1234

2

0101 1235

3

0102 1234

Unit ID numbers are in numerical order in the first open slots 1-3.

Later add 1 more module to your system. The next available slot is (4). Notice that the device in slot 4 has a

lower serial number than those in slots 1-3. But it is in order by available slot, which is prioritized over Unit ID.

Open slot #

Unit ID #

4

0100 1234

Alternatively, you may automatically enroll connected devices by holding down the S1 button on the main

panel for 3 seconds. The S1 LED (D5) will blink slowly to indicate automatic enrollment is in progress.

Confirmation messages also appear on the keypad. When the LED stops flashing then the enrollment

function has finished.

The system also assigns each device its correct device type. Example system with multiple devices:

Control Devices

Keypads

Zone Expanders

Relay Expanders

Device #

1

Device #

2

Device #

3

D e v i c e s , C o n t r o l

Manual Enrollment

Option 1: Select Manual Enroll from the drop down menu. Then click Save. This puts system into

manual enrollment mode and waits for you to push the ENROLL button on the Expansion Module/device

you want to enroll. The benefit of manual enrollment is that you can control the sequence and device

numbering during enrollment. Simply push the Enroll button on the device to be enrolled after the Manual

Enroll mode has been enabled on the CPU.

Option 2:

This option requires the user manually enter the device Unit ID into the server. Go to:

Advanced – Devices – System Devices (View page)

Select the type of device you are enrolling: (Keypad – Zone Expander – Relay Expander)

Select the next available device number.

Click device UID.

Enter the device Unit ID in the form field and click Save.

The device is now enrolled in the system.

Note: You have 5 minutes to manually enroll devices before the system exits back into normal mode.

When the manual enrollment function is running, the bus will be disabled and no feature that requires

access to the main panel will work. This includes arming or disarming of areas.

Note: You can change the device number using the management software, DLX 900

Cancel Enroll will stop the manual enrollment mode when you click Save.

Replacing Devices

In the event of a physical device failure, a new device can be added to the system without the need to

enroll and reprogram the device settings.

To replace a system device go to:

Advanced – Devices – System Devices

Select the type of device you are deleting: (Keypad – Zone Expander – Relay Expander)

Select the device number of the device you are replacing.

Click Device Unique ID (UID).

Enter the new device’s UID that is printed on the product label into the form field and click Save.

D e v i c e s , C o n t r o l

Deleting Devices

Delete All Devices removes all expansion modules/devices from the system bus when you click Save.

Manually Delete Individual Devices

To manually delete system devices go to:

Advanced – Devices – System Devices

Select the type of device you are deleting: (Keypad – Zone Expander – Relay Expander)

Select the device number of the device you are deleting.

Click Device Unique ID (UID).

Scenario 1

Clear the Device Unique ID (UID) from the form field, or enter “0” and click Save.

This causes all of the remaining devices to shift up in slot or “position” to fill the newly cleared slot.

Scenario 2

Clear the Device Unique ID (UID) from the form field, then enter “1” and click Save.

This holds that slot until the next auto enrollment. This becomes an available position.

Auto enrollment fills the first available position.

Scenario 3

Clear the Device Unique ID (UID) from the form field, then enter “2” and click Save.

This permanently holds that position until a new Unit ID is entered for this position, (filled manually only).

Auto enrollment does not fill this position; rather it fills the next open position at the end of the list.

Deletion example: Device 2 needs replacement and is being deleted, with three different scenarios.

Original Device List

Scenario 1

result

Scenario 2

result

Scenario 3

result

1

2

Clear field, type “0”

2

Clear field, type “1”

held*

Clear field, type “2”

held†

3

2

4

3

5

4

6

open

5

open

open††

* Slot held until the next auto enrollment. This becomes the first available position that auto enrollment fills.

† Slot held for manual enrollment only.

††Auto enrollment would fill this next open position at the end of the list.

12 Enroll State

Read only field, this is the current state of the CPU.

When accessing remotely for programming this

area reports back the state of the CPU.

0 = Inactive

1 = Auto Enrollment

2 = Manual Enrollment

13 Device Count

This displays the number of additional keypads,

zone expanders, and relay expanders currently

enrolled on the system.

D e v i c e s , K e y p a d s

6.9.1.2 Keypads

Keypad details as well as several selections for customizing the keypad operation are available in these

submenus.

14 Keypad

15 Device Unique ID (UID)

Unique ID number of the keypad.

16 Name

Name of the keypad.

Keypad enrollment using the automated

enrollment process is best achieved by

connecting one keypad at a time.

Use the manual process if multiple keypads

are connected.

It is recommended to enroll 1 keypad in the

system initially.

This allows you to retrieve the system’s IP

address (or set it if DHCP not enabled in the

router), which in turn allows access to the GUI

for manually enrolling additional devices.

D e v i c e s , K e y p a d Devices, Keypad

17 Keypad Details

Information about the keypad including firmware,

hardware versions, etc.

18 Custom Message

A custom message of up to 16 characters an be

entered here.

19 Keypad Options

Tamper: Enable the rear wall tamper switch on the

keypad.

Stay Button: Enable the Stay button to appear on

the main screen, when this is set to N (disabled) it

is also called “Commercial Mode”.

Quick Chime: Turn global chime on for partitions

the keypad and user have permission to access.

Idle PIN: Require a valid user PIN to be entered to

exit screen saver mode.

Silent Keypad: Disable keypad sounds.

24H Format: Display the time in 24:00 format.

20 Permission 1

Permission 1 is the first permission applied, and

checked against, when using the selected keypad.

See Section 7.3, Permissions for details.

21 Schedule 1

Schedule 1 refers to when Permission 1 is applied.

22 Permission 2

Permission 2 is the second permission applied, and

checked against, when using the selected keypad.

See Section 7.3, Permissions for details.

23 Schedule 2

Schedule 2 refers to when Permission 2 is applied.

24 LCD (0-1)

Sets the display mode of the keypad. Do not

change this value if the keypad display is working

correctly.

25 LCD Level (1-17)

Sets the normal brightness level of the keypad,

D e v i c e s , K e y p a d

26 Idle LCD level (0-17)

Sets the idle mode brightness of the keypad when it

has not been used. This reduces power

consumption and glare.

27 Idle Timer (10-240)

Sets the screen timeout when not used, and dims

the screen from LCD Level to Idle LCD Level.

28 Keypress Volume

Sets the beep volume when the keys are pressed.

29 Entry Exit Volume

Sets the volume of the warning beeps used during

entry and exit delays.

30 Alarm Volume

Sets the alarm volume.

31 Language

Enter the language code to set the default

language of the keypad interface. Only select

languages will be available depending on your

region. See below.

Language Code

Language

0

English (U.S.)

1

English (Australia)

2

English (U.K.)

3

German

4

Dutch

5

Dutch (Belgium)

Language Code

Language

6

French (Belgium)

7

French

8

Italian

9

Spanish

10

Portuguese

11

Greek

D e v i c e s , Z o n e E x p a n s i o n M o d u l e s

6.9.1.3 Zone and Wireless Expansion Modules

Zone and wireless expansion modules must be enrolled into the system then programmed for proper

operation to be achieved. This section details the programming of these devices after they have been

enrolled. Note that it is only required to program the hardwired zones on the wireless expansion module if

you elect to utilize them. It is not required to program the start and end zone for the wireless sensors. Care

must be taken to not learn a wireless sensor into a zone that is programmed as a hardwired input.

Wireless sensors currently can be learned in as sensors 1-192

32 Zone Expanders

33 Device Unique ID (UID)

Unique ID of the zone expander.

34 Expander Name

Name of the zone expander.

35 Expander Details

Details of the expander module.

37 Expander Options

36 Zone Start and End

After enrolling a zone or wireless expansion

module, its zone range (Start Zone and End Zone)

must be programmed. Each module has its own

range. The start zone needs to account for CPU

zones and other existing modules. (The CPU can

be 8 to 16 zones depending on the implementation

of zone doubling).

If Output Enable is checked, the output operates as

the smoke detector reset on 4 wire smoke

detectors.

Note: If you are working with a Wireless Expander,

the Output Enable option is unavailable.

Not all of the zones of a module need to be used but

the zones must be used in order starting at #1 on

the module

For example: Use a 20 zone module to add 12

zones to an eight zone (CPU only) system.

Your Start Zone is # 9.

Your End Zone is # 20.

You must wire zones 1 – 12 on the expander.

There are now 8 unused zones available in the

system’s total count of available zones.

Note: The default start and end zones for the

wireless expander are 0 and 0. This disables the two

hardwired zones on the wireless expander.

Default Zone Expander Settings

8 Zone Exp.

20 Zone Exp.

Start Zone

9

End Zone

16

28

D e v i c e s , O u t p u t E x p a n s i o n M o d u l e s

6.9.1.4 Relay Expansion Modules

Relay expansion modules must be enrolled into the system then programmed for proper operation to be

achieved. This section details the programming of these devices after they have been enrolled.

38 Relay Expanders

39 Device Unique ID (UID)

Unque ID (UID) of the relay expander.

40 Expander Name

Name / number of the relay expander.

41 Expander Details

42 Output Program

43 Output Program name

Name of the Output Program.

44 Access Function

Access cotrol is not supported at this time.

45 Schedule

Sets when the output expander will be used.

46 Options

Invert option is the only option currently available.

The Default relay position is NC (normally closed).

If the “Invert” tick box is selected when configuring

the relay, then the relay will be in the NO (normally

open) position (and energized, consuming power).

47 Expander Options

This is the physical tamper button on the relay

housing.

P o w e r

6.9.1.5 Power Supplies

48 Device Number

Number of the Power Supply.

49 Serial Number

Unique ID (UID) of the Power Supply.

D e v i c e s , I n t e r l o g i x T r a n s m i t t e r s

6.9.2 Interlogix Transmitters

50 Interlogix Transmitters

Number of the Interlogix Transmitter.

This refers to all wireless sensors and keyfobs.

51 Serial Number

Serial number of the Interlogix Device

52 User

By default all keyfobs are reported as user 999. To

enable individual keyfob reporting, assign a user

number here.

54 Scene

On a four-button keyfob, this allows the user to

activate a scene when the fourth button is pressed

53 Transmitter Options

Allows the Installer to configure options for wireless

transmitters including:

• Tamper

• Police

• Auxiliary

• Disable Supervision

• Disable Internal Reed – this applies to

transmitters with an internal reed switch

• Norm Open External Contact

• No Siren on Police

D e v i c e s , Z - W a v e

6.9.3 Z-Wave Devices

55 Z-Wave Devices

56 Z-Wave Devices Name

57 Z-Wave Devices Basic Type

58 Z-Wave Devices Generic Type

59 Z-Wave Devices Specific Type

6.9.4 Tablet Keypads

63

61 Tablet Keypad Name

The name of the Tablet Keypad

62 Tablet Serial Number

The serial number of the Tablet Keypad

63 Area Group

The area the Tablet Keypad is assigned to.

64 Keypad Options

6.10 Advanced Programming, Permissions

Click the Advanced bar and select Permissions from the menu to program permissions options.

Permissions control what a user or device has access to on the system and what they can do.

P e r m i s s i o n s S u b m e n u s

1 Permission Number

2 Permission Name

The system can support a total of 128 Permission

scenarios. Each scenario is identified by a unique

number, which cannot be altered, and remains as

the key reference for each Permission.

Each Permission scenario can be configured with a

custom 32 character name. The name is displayed

wherever Permissions are referenced on the

system.

P e r m i s s i o n s S u b m e n u s

3 Control Groups

1. Menu Group

This controls what menus the user or device can

access

2. Arm Area Group

This controls which areas can be armed.

3. Disarm Area Group

This controls which areas can be disarmed.

4. Reset Only Area Group

This controls which areas can be reset only.

For example, if a guard is present on the site you

may not want them to be able to disarm any areas.

By assigning them a Reset Only Area Group, they

can turn off alarms, but they cannot accidentally

disarm an area.

5. Timed Disarm Area Group

This controls which areas can be timed disarm.

6. Man Down Area Group

This controls which areas will have man down

monitoring.

7. Guard Tour Area Group

This controls which areas are a part of the guard

tour.

8. Area Display Group

This controls what areas can display area status.

9. Report Channel Group

This controls what channels the user can modify.

10. Stay Arm Area Group

This controls what areas can be stay armed.

11. Action Group

This controls what actions can be displayed or

accessed.

P e r m i s s i o n s S u b m e n u s

4 Permission Options

1. Display Area List - When this feature is enabled

on a multi-area system and a user requests to

arm/disarm from the main screen of the keypad, the

keypad will display the area control screen that will

allow them to arm individual areas. If this feature is

disabled, the keypad will automatically arm/disarm

all areas. This operation applies to Custom user

types. You can enable or disable this feature for

non-Custom users in the Users Menu.

2. Remote Access - Enables and disables remote

web access to the permission. If this is not

enabled, a user will not be able to access the web

interface directly or via a smartphone app.

3. Duress Code - designates this user as a duress

code, whenever this code is used a duress

message is sent.

4. Reset System Alarms - when System Option -

System Alarm Latch is enabled, system alarms

include panel box tamper can only be reset by a

user with this permission. Users without this

permission will be able to arm and disarm areas as

normal, but system alarms will stay latched.

5. Auto Un-Bypass - When enabled, a bypassed

sensor will be reset when disarming. When

disabled, the Sensor will remain bypassed even

after the system has been disarmed.

6. Disarm Area In Alarm - When disabled, this

user will not be able to disarm and reset an area in

alarm. Even if the user has permission in their

Disarm Area Group, this option will override disarm

authority.

7. Area Type Override - Applies to non-standard

area types 'Time Disarm' 'Man Down' 'Guard Tour'.

When set, disables the feature for the user.

8. Disarm Action Trigger - When enabled, this

users will trigger the Action trigger event “User

Disarm Trigger” when disarming an area, used in

conjunction with for programming actions.

9. Arm Action Trigger - When enabled, this user will

trigger the Action trigger event “User Arm Trigger”

when arming an area, used in conjunction with for

programming actions.

10. Report Arm/Disarm - Where a system is

already configured to send Arm-Disarm reports this

option allows a user to NOT send a report. When

enabled the reports will be sent. When disabled

reports will not be sent.

11. Report Arm-Disarm Exceptions –

Report Arm-Disarm Exceptions = ON:

All four reports are sent as appropriate.

Early Opening

‘Fail To Open’ and the reset report ‘Late Open’

Early Close

‘Fail To Close’ and the reset report ‘Late Closing’

Report Arm-Disarm Exceptions = OFF:

As expected the only reports are the ‘Fail To Open’

and ‘Fail To Close’ reports with their respective

resets ‘Late Open’ and ‘Late Close’. Both the ‘Early

Open’ and ‘Early Close’ reports were suppressed.

‘Fail To Open’ and the reset report ‘Late Open’

‘Fail To Close’ and the reset report ‘Late Closing’

See Area Type for more details.

12. Log PIN Use - Log will show "Valid Code

Entered" when enabled. Must be enabled to allow

actions and scene events to monitor user

interaction. Also see how to set up having users

trigger scenes in the Activate Event Type List.

See Advanced Programming, Scenes.

P e r m i s s i o n s S u b m e n u s

5 User Timer Options

1. Disarm Time

2. Man Down Time

3. Guard Tour Time

These timers apply to a user when allocated this permission and:

• the Area Type is set to Timed Disarm, Man Down, or Guard Tour,

• is inside Area Type schedule,

• and Area Type Override is NOT enabled under Permission Options

If the value of the associated timer is zero, then the system will apply a timer of 45min.

See Area Type Settings for a more detailed description on these features.

6.11 Advanced Programming, Area Groups

Click the Advanced bar and select Area Groups from the menu to program area groups

options.

The system can support a total of 16 Area Groups. Each Area Group is identified by a

unique number, which cannot be altered, and remains as the key reference for each area.

When assigned to a user, an Area Group controls what areas the user can see and control.

When assigned to a sensor or device, an Area Group determines what Areas that

sensor/device will report and display in.

A r e a G r o u p s S u b m e n u s

1 Area Group Number

The system can support a total of 128 Area

Groups. Each Area Group is identified by a

unique number, which cannot be altered, and

remains as the key reference for each area.

2 Area Group Name

Each group can be configured with a custom 32

character name. The name is displayed wherever

an Area Group is referenced on the system.

3 Area List

Select the areas that should be part of this Area

Group.

6.12 Advanced Programming, Menus

Click the Advanced bar and select Menus from the menu to program menus options.

Menus are assigned to users and devices to control what menus can be accessed. A total of

64 Menus can be configured.

M e n u s S u b m e n u s

1 Menu Number (1 – 64)

The system can support a total of 64 Menu

Groups. Menu Groups are assigned to users and

devices to control what menus can be accessed.

Each Menu is identified by a unique number,

which cannot be altered, and remains as the key

reference for each Menu.

2 Menu Name

Each Menu can be configured with a custom 32

character name. The name is displayed wherever a

Menu is referenced on the system.

3 Menu Selections

Check each item to give a user access to that

menu. For example, checking Labels permits a

user with this Menu in their permission to change

the text labels (names) of sensors, areas, outputs,

etc.

6.13 Advanced Programming, Holidays

Click the Advanced bar and select Holidays from the menu to program holidays options.

Also reference Section 5.9, Programming Holidays

H o l i d a y s S u b m e n u s

1 Holiday Number (1 – 4)

The system can support a total of 4 Holiday Sets.

Each set can have up to 16 date ranges. Holidays

are used as part of Schedules to control access to

the system on specified dates.

2 Holiday Name

Each holiday can be configured with a custom 32

character name. The name is displayed wherever a

Holiday is referenced on the system.

3 Holiday Date Range

Select the date range for the Holiday by specifying

the start and stop date. A total of 16 ranges can be

entered for each Holiday.

6.14 Advanced Programming, Sensor Types

Click the Advanced bar and select Sensor Types from the menu to program sensor types

options.

Sensors can be programmed to be one of 32 different sensor configurations (sensor type

profiles). Sensors are fully configurable in the system. These features are considered

advanced programming and should only be changed by an installer with a thorough

understanding of the features.

Sensor type profiles can also change depending on whether the area they are in are armed or

disarmed. This provides the ultimate flexibility in panel programming.

S e n s o r T y p e s S u b m e n u s

Sensor Types Submenus

1 Sensor Type Number (1 – 32)

The system can support a total of 32 Sensor Types.

Each Sensor Type is identified by a unique number,

which cannot be altered, and remains as the key

reference for each Sensor Type.

2 Sensor Type Name

Each Sensor Type can be configured with a custom

32 character name. The name is displayed

wherever a Sensor Type is referenced on the

system.

Sensor type profiles can also change depending on whether the areas they are in

are armed or disarmed. This provides a new level of flexibility in panel programming.

Armed

Disarmed

Sensor Types Submenus

3 Sensor Type Profile / Armed

Sensor Attribute

This is how the sensor will behave when the area it is in is armed.

• Disabled – sensor is disabled.

• Entry 1 – sensor will follow area entry/exit timer 1.

• Entry 2 – sensor will follow area entry/exit timer 2.

• Follower – instant alarm type unless an entry sensor is tripped first.

• Instant – sensor goes into alarm as soon as it is tripped.

• Trouble Sensor – typically used on fire doors to the exterior of a building. When the system is disarmed

they report trouble and sound a buzzer. When the system is armed they are instant burg alarms.

• Fire – smoke detectors must be wired Normally Open. A short on a fire sensor will create an alarm

condition when the system is armed or disarmed. An open will create a Trouble condition that is always

reported for this sensor type, regardless of the Sensor Trouble reporting option. Keypad sensor LED is

steady for fire condition and flashing for trouble condition. After fire activation, use the keypad to clear &

reset fire sensor by pressing Sensor Reset.

• Holdup delay – when tripped, starts the hold up timer, if the timer is reached then a hold up alarm is sent.

• Holdup reset – when this sensor is tripped, the hold up timer is stopped.

• Keyswitch – A momentary key switch can be used to arm/disarm the panel when it is momentarily

shorted from a closed condition. Use a 3.3K resister for this sensor type. Or if DEOL monitoring is

enabled in System Options, use two 3.3K resistors to allow full line monitoring.

• Event Only – this sensor only creates an event when tripped and is stored in the event log.

Siren Attribute

Select from these 4 options to control what sound the siren makes when this sensor goes into alarm.

• Silent – siren makes no sound

• Fire – temporal three pulse siren

• Yelping – siren makes a yelping sound

• Four Pulse – temporal four pulse siren

4 Sensor Type Profile / Disarmed

This is how the sensor will behave when the area it is in is disarmed.

• Disabled – sensor is disabled.

• Instant – sensor goes into alarm as soon as it is tripped.

• Trouble Sensor – typically used on fire doors to the exterior of a building. When the system is disarmed

they report trouble and sound a buzzer. When the system is armed they are instant burg alarms.

• Fire – smoke detectors must be wired Normally Open. A short on a fire sensor will create an alarm

condition when the system is armed or disarmed. An open will create a Trouble condition that is always

reported for this sensor type, regardless of the Sensor Trouble reporting option. Keypad sensor LED is

steady for fire condition and flashing for trouble condition. After fire activation, use the keypad to clear &

reset fire sensor by pressing Sensor Reset.

• Holdup delay – when tripped, starts the hold up timer, if the timer is reached then a hold up alarm is sent.

• Holdup reset – when this sensor is tripped, the hold up timer is stopped.

• Keyswitch – A momentary key switch can be used to arm/disarm the panel when it is momentarily

shorted from a closed condition. Use a 3.3K resister for this sensor type. Or if DEOL monitoring is

enabled in System Options, use two 3.3K resistors to allow full line monitoring.

• Event Only – this sensor only creates an event when tripped and is stored in the event log.

Siren Attribute

See descriptions above. This is how the siren will behave when the area it is in is disarmed.

Sensor Types Submenus

5 Sensor Attribute Options (Armed or Disarmed)

• Keypad Sounder – If enabled, the panel will announce alarm, tamper, or trouble conditions. Default is

on.

• Report Delay – if enabled, the system will delay reporting sensor activations until the next scheduled

report. This setting is ignored if the sensor is a Fire type and sensor activations are reported immediately.

When disabled sensor activations (trip, bypass and restorals) are reported immediately. Default is off.

• No Keypad Display – if enabled, any sensor conditions such as alarm and tamper will not illuminate the

Alarm Light. Conditions will still report and function as normal. Default is off.

• Momentary Switch – if enabled, the sensor will not latch. If it is triggered again then it will send another

report immediately. Default is off.

• Sensor Inhibit (Bypass) – This feature is designed to reduce false alarms at arming/disarming. If

enabled, a sensor that is currently faulted that could cause an alarm condition will be temporarily

bypassed when changing armed states.

This typically occurs when forced arming and the sensor is open, or when a schedule change occurs that

changes the sensor type. The bypass will be applied to the sensor if it remains open at the end of the exit

timer. Default is off.

• Swinger Shutdown

Swinger Shutdown is a false alarm prevention feature that counts the number of alarms caused by a

specific sensor.

Sensor Types Table

Note: When initiating Away arming, a sensor with the default sensor attributes of Entry 1,

Entry 2 and Follower must be tripped during the exit delay to arm the system in the Away

mode. If one of these sensors is not tripped during the exit delay the system will arm in the

Stay mode. (CP-01 requirement)

Armed

1

Day Zone

Instant

Yelping

Y

N

Y

2

24 Hour Audible

Instant

Yelping

Y

N

Y

3

Entry Exit Delay 1

Entry 1

Yelping

Y

N

Y

4

Entry Exit Delay 2

Entry 2

Yelping

Y

N

Y

5

Follower

Yelping

Y

N

Y

6

Instant

Yelping

Y

N

Y

7

24 Hour Silent

Instant

Silent

N

Y

N

Y

8

Fire Alarm

Fire

Y

N

9

Entry Exit Delay 1 Auto-Bypass

Entry 1

Yelping

Y

N

Y

10

Entry Exit Delay 2 Auto-Bypass

Entry 2

Yelping

Y

N

Y

11

Instant Auto-Bypass

Instant

Yelping

Y

N

Y

12

Event Only

Silent

N

Y

N

13

Momentary Key Switch

Keyswitch

Silent

N

Y

N

14

Latching Key Switch

Keyswitch

Silent

N

15

CO Detector

Instant

Four Pulse

Y

N

Disarmed

1

Day Zone

Trouble Sensor

Yelping

Y

N

2

24 Hour Audible

Instant

Yelping

Y

N

Y

3

Entry Exit Delay 1

Event Only

Silent

N

4

Entry Exit Delay 2

Event Only

Silent

N

5

Follower

Event Only

Silent

N

6

Instant

Event Only

Silent

N

7

24 Hour Silent

Instant

Silent

N

Y

N

Y

8

Fire Alarm

Fire

Y

N

9

Entry Exit Delay 1 Auto-Bypass

Event Only

Silent

N

10

Entry Exit Delay 2 Auto-Bypass

Event Only

Silent

N

11

Instant Auto-Bypass

Event Only

Silent

N

12

Event Only

Silent

N

Y

N

13

Momentary Key Switch

Keyswitch

Silent

N

Y

N

14

Latching Key Switch

Keyswitch

Silent

N

15

CO Detector

Instant

Four Pulse

Y

N

Preset Number

Preset Name

Sensor Attribute

Siren Attribute

Keypad Sounder

Report delay

No Keypad Display

Momentary Switch

Sensor Inhibit (Bypass)

Swinger Shutdown

6.15 Advanced Programming, Sensor Options

Click the Advanced bar and select Sensor Options from the menu to program sensor options.

Sensors are fully configurable in the system. These features are considered advanced

programming and should only be changed by an installer with a thorough understanding of the

features.

S e n s o r O p t i o n s S u b m e n u s

1 Sensor Options Number (1 – 32)

The system can support a total of 32 Sensor

Options. Each Sensor Option is identified by a

unique number, which cannot be altered, and

remains as the key reference for each Sensor

Option.

2 Sensor Options Name

Each Sensor Option can be configured with a

custom 32 character name. The name is displayed

wherever a Sensor Option is referenced on the

system.

S e n s o r O p t i o n s S u b m e n u s

3 Sensor Options

Also see the Sensor Options Table for reference.

 Bypassed Stay Mode – if enabled, this sensor is automatically bypassed when the area is armed in

stay mode. For example, it is an interior sensor.

 Force Arm Enabled – if enabled, this sensor type may be open while arming if forced arming is

enabled in the area options. Normally all sensors in an area must be closed before a user can attempt

to arm that area.

 Bypass – if enabled, this sensor may be bypassed.

 Cross Zone– This sensor type will require two triggers or another sensor would have to have been

trigged before it will activate an alarm.

 EOL – Enable End Of Line resistor tamper monitoring

 Automatic Sensor Test – if enabled, this test is controlled by action results automatic test on and off.

 Night Mode – If enabled, sensor is bypassed in Stay Mode or Instant Stay Mode, and active in Stay

Night Mode

 Sensor Inactivity Test – if enabled, this sensor will check for Sensor Inactivity. The Sensor Inactivity

setting must be enabled in General Options. The time is programmed in Advanced Programming,

System – System Timers. See Programming the System, Section 5.4.

 Follow Any Armed Area – If enabled, and a sensor is in more than 1 area it will create an alarm if

triggered when any area is armed. If this feature is off then all the areas must be armed before the

sensor will become active.

S e n s o r O p t i o n s S u b m e n u s

4 Sensor Reporting

• Alarms Reporting – if enabled, this sensor will

report alarms.

• Alarm Restores Reporting – if enabled, this

sensor will report alarm restores.

• Bypass-Unbypass Reporting – if enabled, this

sensor will report bypasses and unbypass

restorals.

• Sensor Lost-Low Battery Reporting – if enabled,

this sensor will report loss of wireless supervision

and low battery faults.

• Sensor Trouble and Restore – if enabled, this

sensor will report sensor trouble and restorals.

Fire type sensors will always report regardless of

this option.

5 Sensor Contact Options

(Applies to the hardwire inputs, not wireless

sensors.)

• Normally Open – if enabled, the sensor circuit is

normally open. Default is off.

• Fast Loop – if enabled, the system will be more

sensitive and respond quicker to a change in

state to the sensor. For example, we could

enable this on a door contact to trigger the

turning on of lights quicker when someone

opens the door by using an Action. Depending

on the application this may increase the chance

of a false alarm if the sensor is used for intrusion

detection.

6 Sensor Report Event

From the drop down menu, select the CID and SIA event code to report when this sensor is tripped.

Sensor Options Table

Preset Number

Preset Name

Bypassed Stay Mode

Forced Arm Enabled

Bypass

Cross Zone Time

EOL

Automatic Sensor Test

Night Mode

Sensor Inactivity Test

Follow Any Armed Area

Alarms reporting

Alarm restore reporting

Bypass-Unbypass reporting

Sensor reporting

Lost-Low Battery

Sensor reporting

Trouble and Restore

Normally Open

Fast Loop

Sensor Report Event

1

Bypass

x

134:BA

2

Bypass Stay

x

132:BA

3

Bypass – Forced Arm

x

134:BA

4

Bypass – Cross Zone

x

134:BA

5

Fire

x

110:FA

6

Panic

x

120:PA

7

Silent Panic

x

122:HA

8

Normally Open no EOL

x

130:BA

9

Normally Closed no EOL

x

130:BA

10

Gas Detected

x

151:GA

11

High Temp

x

158:KA

12

Water Leakage

x

154:WA

13

Low Temp

x

159:ZA

14

High Temp

x

158:KH

15

Fire Alarm Pull Station

x

110:FA

16

Night Mode

x

135:BA

17

Blank

x

130:BA

18

Blank

x

130:BA

19

Blank

x

130:BA

20

Blank

x

130:BA

21

Blank

x

130:BA

22

Blank

x

130:BA

23

Blank

x

130:BA

24

Blank

x

130:BA

25

Blank

x

130:BA

26

Blank

x

130:BA

27

Blank

x

130:BA

28

Blank

x

130:BA

29

Blank

x

130:BA

30

Blank

x

130:BA

31

Blank

x

130:BA

32

Blank

x

130:BA

6.16 Advanced Programming, Event Lists

Click the Advanced bar and select Event Lists from the menu to program event lists options.

Event Lists are monitored by Channels to determine if they should be reported. Only events

on a Channel’s associated Event List will be reported.

E v e n t L i s t s S u b m e n u s

1 Event List Number (1 – 16)

The system can support a total of 16 Event Lists.

Each Event List is identified by a unique number,

which cannot be altered, and remains as the key

reference for each Event List.

2 Event List Name

Each Event List can be configured with a custom

32 character name. The name is displayed

wherever an Event List is referenced on the

system.

3 Event List

Select the events that you want to be part of this Event List. If an event message is on an Event List then

the Channel will attempt to deliver it. If an event message is not on the Event List assigned to that

Channel, it will not attempt delivery even if the message has been sent to it. See how Channel Groups

handle event lists in Advanced Programming, Channel Groups.

6.17 Advanced Programming, Channel Groups

Click the Advanced bar and select Channel Groups from the menu to program channel

groups options.

The system provides you powerful and flexible reporting capability through its Channel

feature. They are fully configurable to suit your needs by allowing you to specify what events

to report to single and multiple destinations, with multiple levels of back up paths.

Channel Groups Submenus

1 Channel Group Number (1 – 16)

The system can support a total of 16 Channel

Groups. Each Channel Groups is identified by a

unique number, which cannot be altered, and

remains as the key reference for each Channel

Group.

2 Channel Group Name

Each group can be configured with a custom 32

character name. The name is displayed wherever an

Action Group is referenced on the system.

3 Channel List

For each Channel Group, select the Channels where the event should be sent.

When a system event occurs, it is routed to the System Event Channel Group

(Communicator\System Event Reporting\System Channels). The Channel Group will forward

the event to each of the Channels it contains. If the event is on the Channel’s Event List, the

Channel will attempt to send the event to the Channel’s destination.

Example System Event

If a sensor event or area event is generated, then the event is sent to the Channel Group

specified (Area – Channel Group) in the lowest area the sensor belongs to. The Channel

Group forwards the event to each of the Channels it contains. Each Channel checks its Event

List to determine if the event should be sent.

Example Sensor or Area Event

Channel Group

sends event

to every

Channel it contains

Channel Group 1

Channel 1

Channel 2

Channel 3

AC Fail

Channel Group 1

System Event

Reporting

Channel 2

Control Room 2

Event List = 1

Next Channel = 5

Channel 3

Email

Event List = 2

Next Channel = 0

Channel 1

Control Room 1

Event List = 1

Channel Attempts = 3

Next Channel = 4

System sends

event to

Channel Group

Channel 5

Control Room 2

Event List = 1

Next Channel = 0

Channel 4

Control Room 1

Event List = 1

Channel Attempts = 3

Next Channel = 0

Channels 1 and 2 will attempt to send the event as AC Fail is on the

corresponding Event List. Back up channels 4 and 5 will also attempt

to send the event if they are used.

Channel 3 will NOT send the event as Event List 2 does not include

AC Fail events.

Event List 1

Critical

Alarms

Bypass & Restore

AC Fail

Event List 2

Informational

Open & Closes

Auto test

Channel Group 1

Channel 1

Channel 2

Channel 3

Sensor 3 in Alarm

Area Group = 1

Area Group 1

Area 1

Area 2

Channel Group 1

Area 1

Sensor sends alarm to area group

Event sent to lowest area

Area sends event

to Channel Group

Channel Group sends Event

to every Channel It contains

Channel 3 Email

Event List = 2

Next Channel = 0

Channel 2

Control Room 2

Event List = 1

Next Channel = 5

Channel 1

Control Room 1

Event List = 1

Channel Attempts = 3

Next Channel = 4

Channel checks to see if the

event is on its Event List; if

yes it will attempt to send, if

not it will stop.

Channel 5

Control Room 2

Event List = 1

Next Channel = 0

Channel 4

Control Room 1

Event List = 1

Channel Attempts = 3

Next Channel = 0

If it does not succeed after

Channel Attempts, it will try

sending on the next Channel.

Customize Reporting Codes

The system has the ability to report Ademco Contact I.D. transmissions. Each report in

Contact I.D. consists of an event code and the sensor I.D. generating the alarm.

Programmed Event Code

Contact I.D. Code

SIA Event

Code

Description

0

Use default code for

Sensor Type

Use default code for

Sensor Type

1

110

FA

Fire Alarm

2

120

PA

Panic Alarm

3

130

BA

Burglary Alarm

4

131

BA

Perimeter Alarm

5

132

BA

Interior Alarm

6

133

UA

24 Hour (Safe)

7

134

BA

Entry/Exit Alarm

8

135

BA

Day/Night Alarm

9

150

UA

Non Burglary 24 Hour

10

121

HA

Duress Alarm

11

122

HA

Silent Panic

12

100

MA

Auxiliary Alarm

13

123

PA

Audible Panic Alarm

14

137

TA

Tamper Alarm

15

602

RP

Periodic Test

16

151

GA

Gas Detected

17

158

KA

High Temp

18

154

WA

Water Leakage

19

140

QA

General Alarm

20

140

SA

General Alarm

21

159

ZA

Low Temp

22

158

KH

High Temp

23

115

FA

Fire Alarm Pull Station

Customize the code reported by following these steps:

1. Login to the Web Server

2. Press Advanced\Sensor Options.

3. Select the Sensor Options you want to change.

4. Press Sensor Report Event.

5. Select the desired Contact I.D.\SIA Event Code pair from the drop down menu.

6. Press Save.

7. Press Settings and Sensors should appear.

8. Assign the customized Sensor Options to the Sensor.

9. Press Save.

Reporting Fixed Codes in Contact I.D.

The table below lists the CID event codes sent for the following reports (if enabled). The

number in brackets following the event is the number that will be reported as the sensor

number if extended Contact I.D. is enabled in the system options. Otherwise sensor ‘0’ will

always be reported. If there are no parentheses, the sensor will be reported as ‘0’.

Report

Contact I.D. Event

Manual Test

601

Auto test Open (user number)

602

Close (user number)

401

Cancel (user number)

406

Download Complete

412

Start Program

627

End Program

628

Ground Fault

310

Ground Fault Restore

310

Recent Close (user number)

401

Exit Error (user number)

457

Event Log Full

605

Fail To Communicate

354

Expander Trouble

333

Expander Restore

333

Telephone Fault

351

Telephone Restore

351

Siren Tamper

321

Siren Restore

321

Aux Power Over Current

312

Aux Power Restore

312

Low Battery

309

Low Battery Restore

309

AC Fail

301

AC Restore

301

Box Tamper

137

Box Tamper Restore

137

Panel Tamper

137

Panel Panic

120

Duress

121

Panel Fire

110

Panel Auxiliary

100

RF Sensor Lost (sensor number)

381

RF Sensor Restore (sensor number)

381

Sensor Low Battery (sensor number)

384

Sensor Battery Restore (sensor number)

384

Sensor Trouble (sensor number)

380

Sensor Trouble Restore (sensor number)

380

Sensor Tamper (sensor number)

137

Sensor Tamper Restore (sensor number)

137

Sensor Bypass (sensor number)

570

Bypass Restore (sensor number)

570

Sensor Inactivity

391

Late To Close

454

Forced Door

423

6.18 Advanced Programming, Action Groups

Reserved: Future content.

6.19 Advanced Programming, Scenes

Click the Advanced bar and select Scenes from the menu to program scenes options.

r

S c e n e s S u b m e n us

S c e n e s S u b m e n u s

1 Scene Number (1 – 16)

The system can support a total of 16 Scenes.

Each Scene is identified by a unique number,

which cannot be altered, and remains the key

reference for each Scene.

3 When Scene Should Work

Select the Schedule that controls when this Scene

is active. If the current date and time is outside of

the selected schedule, then the Scene will not run.

Select the event that will trigger the Scene.

Note: If you want to trigger a scene with:

User PIN entered

Turn On By User

Turn Off By User

you must first enable Log PIN Use.

To enable, see Permission Options.

2 Scene Name

Each group can be configured with a custom 32

character name. The name is displayed wherever

an Action Group is referenced on the system.

4 Scene Trigger Type List

S c e n e s S u b m e n u s

5 Activate Sensor

Select which sensor will provide the trigger for

the Scene.

6 Scene Results Number/ Device

Each scene can trigger up to 16 scene actions when a certain condition is met. A scene can be triggered

manually, through a schedule, or via a system event. These are simplified actions that allow you to control

devices on your system. There are two types of Scene Action - Alarm System Action and Z-Wave Device

Action.

1. Alarm System Action

2. Result Type - The event of the Action Result to perform. Reference the Scene Action and Scene

Action Events Types table below.

3. Result Number - Select the area / scene / camera number to control.

1. Z-Wave Device Action

To display Z-Wave Action Types you must first learn in a Z-Wave device. The Z-Wave device name will

then appear.

2. Device – select the Z-Wave device you want to control.

3. Z-Wave Type 8 Setting 1 – depends on Z-Wave device. May include options such as On, Off, Heat,

Cool, Auto, Up, Down, Lock, Unlock.

Scene Action

Action Event Type

Alarm System Action

Disabled

Sensor Bypass

Turn On Away

Turn Off

Armed Stay

Reset AutoArm Timer

Armed Away, No Auto Stay

Chime On

Chime Off

Activate Scene

Trigger Camera Video Clip

Z-Wave Device Action

The available functions depend on the Z-Wave

device(s) installed. Here are some examples:

Disabled

On

Off

Heat

Cool

Auto

Cool Set Point

Heat Set Point

Lock

Unlock

6.20 Advanced Programming, Speech Tokens

Reserved: Future content.

6.21 Advanced Programming, Cameras

Click the Advanced bar and select Cameras from the menu to program cameras options.

Add a Camera Method 2 – Manual Entry

1. Enter a name for the camera.

2. Enter the IP address and MAC address (Submenus 3, 4 below).

3. Press Save.

4. Your camera will now be viewable from the Web Server and UltraSync app.

C a m e r a s S u b m e n u s

1 Camera Number (1-16)

Choose the Camera Number

2 Camera Name

Assign Camera Number a Name

3 Camera LAN IP Address

Assign a Camera a LAN IP address

4 Camera MAC Address

Assign a Camera a MAC address

Removing a Camera

1. Select the camera you wish to remove.

2. Delete the IP address and MAC address (Submenus 3, 4 above).

3. Press Save.

4. Your camera will no longer be accessible from the system.

6.22 Advanced Programming, Network Servers

Click the Advanced bar and select Network Servers from the menu to program network

server options.

The system will establish a secure VPN connection to Network Servers to allow simplified set

up and configuration of email reporting and remote access features.

The server addresses are pre-programmed and SHOULD NOT be modified unless you are

instructed to by technical support staff.

N e t w o r k S e r v e r s S u b m e n u s

1 Passcode and Servers

2 Web Access Passcode

This 8 digit code is required to allow remote access

to your system via a smartphone app. Set this to

00000000 to disable this feature.

3 Ethernet Servers (1-4)

Ethernet Server 1 -

The IP address or server name of the primary

Ethernet server.

Ethernet Servers 2 - 4

The IP address or server names of the backup

Ethernet servers.

4 Cellular Servers

Cellular Server 1 -

The IP address or server name of the primary

wireless server.

Cellular Servers 2 - 4

The IP address or server names of the backup

cellular servers.

7 Users and Permissions

A user is a system operator that is granted the authority to control and or configure the

system. The Users menu is where you add, delete or modify one of the 256 users.

Each user is assigned a PIN code and a user number. This allows them to interact with the

system.

Users will typically interact with the system via a keypad or wireless keyfob(s) for tasks such

as arming and disarming an area, bypassing a sensor. Permissions can be granted to a user

to perform tasks such as adding sensors, modifying schedules or deleting users.

Users can only edit users with the same or less authority than them. If a user attempts to

access a user with a higher level of access (e.g. to more menus or more areas) then the

system will deny access.

7.1 Add Users

Connect to the Web Server. The login screen should appear:

Enter your username and password. A master User PIN is required to add users, by default

this is “User 1” and “1–2–3–4”, then press Sign In.

Press Users. The following screen appears:

7

REFERENCE GUIDE

UltraSync

Modular Hub

User Menu:

Enter a First and/or Last Name.

Enter a unique PIN code between 4 and 8 digits.

Select a User Type:

 Standard users can arm and disarm areas; they cannot create users or review event

history.

 Master users can arm and disarm areas. They can create, delete, or modify user codes.

They can also change system settings.

 Arm Only users can only turn on the security system; they cannot disarm, or dismiss any

system conditions.

 Duress users will send a duress event when they are used to arm or disarm the system.

 Custom users can have additional permissions and settings configured.

 Display Area List When this feature is enabled on a multi-area system and this user

requests to arm/disarm the system from the main screen of the keypad, the keypad will

display the area control screen that will allow them to arm individual areas. If this feature

is disabled, the keypad will automatically arm/disarm all areas.

Press Save.

7.2 Users Submenus

The following submenus describe the features associated with the Users Menu.

U s e r S u b m e n u s

User First Name

Each user can be configured with a custom 16 character first name. The user name descriptor may be

displayed in the event log, keypad and when remotely connected to the system via the management

software.

User Last Name

Each user can be configured with a custom 16 character last name. The user name descriptor may be

displayed in the event log, keypad and when remotely connected to the system via the management

software.

User Number

The system will store a number of users relative to the model type and the amount of memory installed.

Unlike other systems, user numbers are not predefined and can be configured from user number 1 to

1000 as long as user numbers are not duplicated and do not exceed the total number of users that can

fit the allocated memory.

User PIN

Users can be configured with 4 to 8 digit PIN. The user PIN is required by the system to determine the

user number and the users associated permissions system control and configuration. Any number of

users can have any digit length from 4 to 8 digits.

U s e r S u b m e n u s

User Type

User Type provides quick configuration of user permissions. The available user types are:

1. Standard – Standard users can only change their own PIN codes and cannot change the settings of the

system. They can arm and disarm areas to which they have access.

2. Master – Master users can change Standard user PIN codes and Master user PIN codes, and can

access all menus except installation programming.

3. Arm Only – Users can only arm selected areas.

4. Duress – Duress code will send a duress report to the specified Channel Groups under System Event

Reporting. The duress code does not trigger an audible alarm.

5. Custom – The system will apply user permissions and user permission schedules. This requires

advanced programming. A Custom user is able to modify the configuration of themselves or another

user if:

 Permission Option ‘Remote Access’ is enabled (for web page access).

 Permission Menu ‘Users’ is enabled to allow them to assign user permissions.

 Otherwise they will only be able to change their own PIN code. They have area access to at least one

area of the user being modified. This does not check permission options.

7.3 Permissions

There are a total 128 unique permissions that can be configured in the Permissions menu.

Once configured any permission number from 1 to 128 can be allocated in this feature (user

permissions 1).

User permissions determine what level of access and functionality a user has when

interacting with the system. This includes what menus they can see, what areas they can

see, areas they can arm / disarm / reset, perform special area functions of timed disarm /

man down / guard tour, what actions they can use, and what channel to report on.

Combining a user permission with a user permission schedule will determine when that user

has that level of access and functionality. The system allows each user to be allocated with

up to 4 user permissions and permission schedules. This provides a high level of flexibility

and user permissions can change based on time and date, or even certain system conditions

when combined with actions.

When any user permission is active, it overrides any user type. This means a permission can

increase or decrease access when it is active. If a user is not assigned any permissions (i.e.

permission set to “Disabled”), then the User Type setting is used to determine what the user

can do.

Permission Schedule 1

The system’s permission schedules determine when to allocate user permissions to a user.

User permissions are numbered from 1 to 4 where permission 1 is the highest priority and

permission 4 is the lowest priority. If user permission 1 schedule is not valid then user

permission 2, 3 and 4 are checked in sequence until a valid schedule can be applied.

Higher priority permissions replace lower priority level permissions when they become

active. Only one permission can be active at any time. Permissions have a logic OR

function.

IMPORTANT: If permission 1 is active due to a valid schedule, permission 2 will never

become active. Make sure to assign/program permissions in the right order.

A cleaner is given access to all areas after hours. They can disarm/arm the security system

from 5pm to 10pm on weekdays. They have no access outside of these times and days.

A bank manager has access to the common areas of the bank 24 hours a day.

During office hours they have access to the bank vault as well. The permissions to access

bank vault become active at 9am, overriding the common areas permission. When the time

becomes 5pm the bank vault permissions become inactive and their lower level permissions

to access the common areas become active again.

IMPORTANT: Only one permission can be active at any one time. User Permission 1

overrides User Permission 2, so ensure User Permission 1 includes all the areas (and other

features) you want to give access to. If User Permission 1 only included the Bank Vault, the

user would NOT have access to the Common Areas.

Bank Manager

User Permission 1 = Bank Vault + Common Areas

Permission Schedule 1 – 9-5 M-F

User Permission 2 = Common Areas

Permission Schedule 1 – 24/7



9am

5pm

User Permission 1: Common + Bank Vault

User Permission 2: Common Areas

5pm

10pm



Cleaner

User Permission 1 = All Areas

Permission Schedule 1 – 5-10pm M-F

User Permission 1: All Areas

Arm

Only

Standard

Master

Engineer

Master

Engineer

Custom

User

Change their own

PIN code

X

Custom

Arm areas

based on permissions

X

Custom

Disarm areas

based on permissions

X

Limited

X

Custom

Can create and modify

Standard users

X

Custom

Program installation

settings

X

Custom

Can create and modify

Engineer users

X

Can create custom

permissions and

schedules

X

Area Group

When a non-Custom User Type is selected, this setting determines what areas that user

has access to.

When a Custom User Type is selected, permissions will be used instead of this Area Group

setting.

Start Date

The first date when this user can interact with the system. Future start dates can also be set

here. The user will only be able to interact with the system between the start date and end

date.

End Date

The last date when this user can interact with the system. Future end dates can also be set

here. The user will only be able to interact with the system between the start date and end

date.

Language

Currently English is the only supported language.

8 Expansion Module Installation

These instructions are common to Zone or Relay Expansion Modules

1. Open the alarm panel.

2. Pull down the din rail tab on the bottom of

the module. (Pictured: UM-Z8)

3. Hang the module on the top of the din rail,

tilting the bottom of the module outward.

Once the module is vertical, lock the

module on the rail by pushing the tab up.

4. Connect BUS and power off the CPU

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5. Correct RS-485 termination reduces

communication issues with signal

reflections. For a single long cable run,

put a jumper across the terminal labeled

TERM on the CPU and the furthest bus

device. For installations with multiple

long cable runs, do not place a

terminator on the CPU; rather place one

at the end of each of the two longest

cable runs.

6. Enroll the expansion module in your

system. To manually enroll the module,

use the web interface. In the advanced

menu, navigate to Devices – System

Devices – Control – Enroll Function and

select Manual Enroll from the drop down

menu. This puts the system into the

manual enrollment mode and waits for you

to push the enrollment button on the

expansion module. Hold the button down

for three seconds. (Pictured: UM-Z8)

7. For enrollment options see Section 6.9, Advanced Programming, Devices and Enrollment

8. When connecting powered sensors you can use the zone expansion module’s POS and

COM terminals for power. Powered sensor current draw must be accounted for in your

overall system power budget calculations. Refer to the documentation of the powered

sensor for current draw specifications.

9 Cellular Radio Setup

An optional cellular radio provides a backup reporting path to the central monitoring station

over a cellular network if the Ethernet connection is not working. This module adds mobile

communication to the alarm panel, allowing alarm reporting and remote connection over the

mobile network via the UltraSync Cloud solution.

This provides a plug and play connection to UltraSync servers for secure reporting with no

configuration needed in most cases. The only requirement is good mobile device reception.

To connect via Cellular Radio you only need to plug in the cellular radio module.

The cellular modem is pre-configured and does not require any programming in the system.

However, the system must be provisioned in the UltraSync Portal for cellular reporting per the

options below:

Connectivity

Portal Provisioning

Ethernet and Cellular

US Grade 2 dual path

Cellular only

US Grade 2 Cellular

Once plugged onto the panel, the unit will automatically register itself on the cellular network.

Please refer the manual that comes with the cellular radio for instructions on how to install it.

9.1 Install Optional Cellular Radio

Note: A SIM card is pre-installed and should not be removed.

A mobile device can provide general guidance on mobile network coverage.

Look at the signal strength on a mobile device to verify there are 4/5 to 5/5 bars of reception

in the location where you will install the system.

If the signal strength is low, find another location which has stronger signal strength.

Note: Actual signal strength can only be determined logging in to the panel.

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If a cellular module is pre-installed on the

CPU, skip to the Check Network Coverage

section. If not, remove the cover by releasing

the four (4) side clips with a flat blade

screwdriver.

Locate the 16-pin header on the main

board and insert the board-to-board

connector.

Install the antenna by aligning the

connector and pressing down until you

hear a “click”.

Remove the 3G module from the packaging.

Align the 3G module on the 16-pin header as

shown to the left. Push down until the pins

come through the header. Take care not to

bend the pins.

9.2 Check Signal Strength

This chart illustrates the acceptable signal strength range.

 If the reported value is -88 to -51 then the signal strength is OK.

 If the reported value is -121 to -89 then relocate the antenna until the signal strength is in

an acceptable range.

To check the signal strength using the UltraSync web server or the UltraSync app:

Login to the UltraSync Web Server, and click Settings – Connection Status.

Scroll down to Signal Strength and check whether Signal Strength is acceptable.

Align the smaller cover included with

the UM-C-H1 and press down until all

four (4) clips lock into place. The

original larger cover is no longer of

use at this stage. For future reference

you may want to peel off the serial

number bar code label from the

original cover and place it on the

smaller cover just installed

Valid Service

Check cellular connection:

a. Look at cell state, it should display Connected.

b. Wait until cell state displays Connected, press Reload to refresh the status.

c. Check signal strength – signal strength should be between -88 to -51.

d. Contact Tech Support for assistance.

e. Check that radio is correctly installed and firmly connected.

f. Check if antenna is correctly installed or move antenna to a higher location.

If you need to make changes, open the UltraSync Web Server and go to:

Advanced – Communicator – Cellular configuration:

Only change these settings as instructed by your supplier or telecommunications provider.

To check the signal strength via the UM-1820E keypad:

Press MENU – [PIN code] – Settings – Status – Connection Status.

Scroll Right until you see Signal Strength.

Check whether Signal Strength is acceptable.

9.3 Check cellular connection to UltraSync servers

1. Login to the Web Server as shown above.

2. Click Settings.

3. Select Connection Status in the drop down menu.

4. Check:

• UltraSync Status should display “Connected”.

• Cell Service should display “Valid service”.

• Signal Strength should display a value. See Section 9.2 to Check Signal Strength.

If it does not display a signal strength value, check the cellular connection:

1. Check Settings – Network – Enable UltraSync is checked.

Alternatively from a keypad press MENU – Program – Communicator – IP

Configuration – IP Options – Enable UltraSync: Y.

2. Look at Cell State, it should display “Connected”. Please wait until Cell State displays

“Connected”, click Reload to refresh the status.

3. Signal strength should be between -89 to -51.

4. Check cellular radio module is correctly installed.

5. Check cellular radio antenna is correctly installed or move antenna to a new location

with better signal strength.

Congratulations, your system is connected to UltraSync. It is now ready to be

programmed.

10 UltraSync Touchscreen Setup

10.1 Quick Setup

1. Connect Power Lead to the touchscreen.

2. Connect the micro-USB connector from power supply to the micro-USB port of the

touchscreen.

3. Power up

Hold the power button on the touchscreen. The screen will light up.

4. On the first startup, you will see a network error message because the touchscreen is not

connected to a Wi Fi network. Press OK. Press the menu button to configure the

touchscreen. The touchscreen will ask you for a PIN.

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power

micro USB

volume

5. Enter the default installer PIN of the touchscreen, which is 9-7-1-3. Then press Done.

6. Press the settings button.

10.2 Set up Wi Fi

1. Press Wi Fi.

2. Select a Wi Fi network from the list that appears. Press the network you wish to use.

!! Note: The touchscreen and hub must be on the same network. !!

3. Type in the network password and press connect.

4. Once connected to Wi Fi, you will be brought back to the main screen..

10.3 Enroll the Touchscreen

1. The touchscreen needs to be enrolled into the UltraSync Hub. Press the menu button

and press enroll.

2. The touchscreen will automatically find any available hubs on the network. They appear in

the left column. Select the desired hub from the network displayed. Enter the installer PIN

that is set up for the hub. Note: This may not be the default 9-7-1-3.

3. Select an available tablet number space (center column). Then select the area group you

wish the touchscreen to control (right column).

4. Press the Enroll Tablet button at the bottom of the screen.

10.4 Touchscreen Settings

Allow Master User to Upgrade Firmware – Enable this feature to allow the Master User to

have access to the Upgrade menu.

Language – This allows you to select the language the touchscreen displays.

Active Brightness – Choose between 1% - 100%. This is the background light level when

the user is actively using the touchscreen.

Idle Brightness – Choose between 1% - 100%. This is the background light level when the

user is not actively using the touchscreen. Setting the level to 1% will make the touchscreen

appear black when idle. The user may still touch the screen to make the screen active again.

Idle Timeout – Choose between 10 – 300 seconds. This is the amount of time that

touchscreen allows the user to be idle before it locks down and requires a PIN to re-enter the

touchscreen.

Beep Volume – Choose between 1% - 100%. This is the volume level of entry/exit beeps.

Camera User Name and Camera Password – If using the touchscreen with cameras, you

must enter the camera’s User Name and Password to allow access.

10.5 Mounting

1. Mount the wall bracket in the desired location using the supplies wall anchors and screws.

2. Notice the mounting tabs; they slide into slots on the back of the tablet.

Wall Bracket

Mounting holes (3)

Mounting tabs

Wall Bracket

Mounting tabs

Slide tabs into mounting slots

3. To remove the tablet from the mounting bracket, use a small screwdriver to push up on

the release tab on the bottom of the tablet’s back cover.

10.6 Upgrading Firmware

1. Always upgrade your touchscreen to the latest firmware during the first startup.

2. If firmware is available, press Download. Wait until the download is complete. Press

Install; you will be returned to the main screen

10.7 Other

1. To increase speed and performance, the UltraSync touchscreen communicates with the

cameras using the local network. If you have modified the cameras’ usernames or

passwords you must enter these updated credentials in the touchscreen.

Release tab

11 Camera Setup Instructions

11.1 Quick Setup

Note: If the light source where the camera is installed experiences rapid, wide variations in

lighting, the camera may not operate as intended.

To quickly put the camera into operation:

1. Prepare the mounting surface.

2 Mount the camera using the appropriate fasteners.

3. Connect the camera to the local network via Ethernet cable or Wi Fi..

4. Learn the camera into the UltraSync App using the “Scan for New Cameras” button

discussed in Section 5.10, Camera Configuration.

11.2 Setting up Ethernet/Wi Fi transmission

Wi Fi transmission distance

The Wi Fi transmission distance/range of the camera is approximately 50 m (164 ft.) in open

air applications.

Note: The transmission distance may vary due to the presence of physical obstacles, such

as trees, walls, elevators, fire doors, furniture, etc. Avoid very solid walls and metallic objects

in the transmission path. Other Wi Fi networks (for example Wi Fi, WiMAX) operating on

2.4 GHz and certain types of devices (e.g., microwave oven point-to-point Wi Fi transmission)

can cause interference with your network. The result would lead to a reduction in

transmission distance/range.

Devices Supported For Ad Hoc Installation

Apple iOS, PC – Windows XP, 7, 8

Devices NOT Supported For Ad Hoc Installation

Android, Windows Mobile, Blackberry

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11.3 Wi Fi Signal Strength

Wi Fi signal strength can be checked in the Network section of the TruVision Browser. Use

the scale below to measure if actions are needed to improve performance.

85+ – Excellent:

No additional actions needed and default video resolutions settings may be increased if

desired.

75-85 – Very Good:

No additional actions needed to increase signal strength. It is not recommended to increase

video resolution settings.

65-75 – Good:

It is recommended to use a Wi Fi repeater or Powerline adapter to increase signal strength.

Alternatively, video resolutions settings may be reduced to minimize poor video quality.

Below 65 – Poor:

It is not recommended to use the camera with a signal strength below 65. Video streams will

likely not work below this level. A Wi Fi repeater or Powerline adapter should be used to

increase signal strength.

11.4 Add Camera via Wi Fi for iOS Device

1. Power up the camera. (Boot up may take 1-2 minutes)

2. From your iOS device, go to Settings, then Wi Fi.

3. Find and select TVW-xxxxx. (Listed under Devices)

4. Once connected, press the info circle on the right of TVW-xxxxx.

5. Under IP Address, press Static and enter the info below.

a) IP Address 192.168.1.71

b) Subnet Mask 255.255.255.0

6. Open Mobile Browser. (Safari)

7. Enter the camera’s default IP Address into the address bar.

a) 192.168.1.70

8. TruVision Configurator will appear. Enter Credentials below.

a) User Name: admin

b) Password: 1234

9. Press Configuration on the top menu.

10. Press Network on the left menu.

11. Press Wi Fi on the middle tab.

12. Select your network from the Wireless List.

13. Enter Wi Fi Network Passphrase in Key 1 Section.

14. Press Save on the bottom of the screen.

You are now connected to the network via Wi Fi!

11.5 Add Camera via Wi Fi for Windows PC

1. Power up the camera. (Boot up may take 1-2 minutes)

2. From your Windows PC, Find and connect to TVW-xxxxx in Wi Fi network list.

3. Go to Network and Sharing Center.

Control Panel > Network and Internet > Network and Sharing Center

4. Press Change Adapter Settings on left.

5. Right click Wireless Network Connection and select Properties.

6. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties.

7. Click “Use the following IP address”, enter the info below, and then click OK.

a) IP address: 192.168.1.71

b) Subnet mask: 255.255.255.0

8. Open Browser (Firefox, Chrome, IE8) and enter the camera’s IP Address into the

browser’s address bar.

a) Camera’s Default IP Address is 192.168.1.70.

9. TruVision Configurator will appear. Enter Credentials below.

a) User Name: admin

b) Password: 1234

10. Click Configuration on the top menu.

11. Click Network on the left menu.

12. Click Wi Fi on the middle tab.

13. Select your network from the Wireless List.

14. Enter Wi Fi Network Passphrase in Key 1 Section.

15. Click Save on the bottom of the screen.

You are now connected to the network via Wi Fi!

11.6 Add Camera via Ethernet for iOS Device (non DHCP)

1. Power up the camera. (Boot up may take 1-2 minutes)

2. From your iOS device, go to Settings, then Wi Fi.

3. Find and select TVW-xxxxx. (Listed under Devices)

4. Once connected, press the info circle on the right of TVW-xxxxx.

5. Under IP Address, press Static and enter the info below.

a) IP Address 192.168.1.71

b) Subnet Mask 255.255.255.0

6. Open Mobile Browser. (Safari)

7. Enter the camera’s default IP Address into the address bar.

a) 192.168.1.70

8. TruVision Configurator will appear. Enter Credentials below.

a) User Name: admin

b) Password: 1234

9. Press Configuration on the top menu.

10. Press Network on the left menu.

11. Change LAN settings to desired configuration.

a) Change the IPv4 Address and IPv4 Subnet Mask to match the router if a static IP

Address is desired.

i. You must change the static IP address to something different than the default 192.168.1.70 if

more than one camera is used on the network.

ii. Make sure to use the Test button to validate IP Address is not already assigned to another

device in the network.

12. Press Save on the bottom of the screen.

You are now connected to the network via Ethernet!

11.7 Add Camera via Ethernet for Windows PC (non DHCP)

1. Power up the camera. (Boot up may take 1-2 minutes)

2. From your Windows PC, Find and connect to TVW-xxxxx in Wi Fi network list.

3. Go to Network and Sharing Center.

Control Panel > Network and Internet > Network and Sharing Center

4. Click Change Adapter Settings on left.

5. Right click Wireless Network Connection and select Properties.

6. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties.

7. Click “Use the following IP address”, enter the info below, and then click OK.

a) IP address: 192.168.1.71

b) Subnet mask: 255.255.255.0

8. Open Browser (Firefox, Chrome, IE8) and enter the camera’s IP Address into the

browser’s address bar.

a) Camera’s Default IP Address is 192.168.1.70.

9. TruVision Configurator will appear. Enter Credentials below.

a) User Name: admin

b) Password: 1234

10. Click Configuration on the top menu.

11. Click Network on the left menu.

12. Change LAN settings to desired configuration.

a) Change the IPv4 Address and IPv4 Subnet Mask to match the router if a static IP

Address is desired.

i. You must change the static IP address to something different than the default 192.168.1.70 if

more than one camera is used on the network.

ii. Make sure to use the Test button to validate IP Address is not already assigned to another

device in the network.

13. Click Save on the bottom of the screen.

You are now connected to the network via Wi Fi!

11.8 Add Camera via Ethernet (DHCP)

1. Power up the camera. (Boot up may take 1-2 minutes)

2. Connect router and camera with Ethernet cable.

You are now connected to the network via Ethernet!

11.9 Add Camera to UltraSync

Ensure proper installation of camera hardware before proceeding to camera setup.

Make sure camera and UltraSecure intrusion panel are on the same local area network.

Applications were the Intrusion panels uses cellular only are not compatible with this camera.

Note: For detailed information on how to setup the UltraSync app, add locations, and login

as an Installer, reference the intrusion panel installation guide.

Press

then

for the

page.

Select Cameras from the drop down menu.

Press Scan for New Cameras. “Success!” message will pop-up after a few moments.

The scan results in an IP address and MAC address listing in the form fields shown.

Make sure the MAC ID that is automatically populated in the MAC Address field matches the

MAC Address printed on the back of the camera. If not, change in the MAC Address to the

one listed on the back of the Camera.

Press Save.

Note: Camera may take up to 1-2 minutes to finalize association with intrusion panel and

show in cameras tab.

CONGRATULATIONS! You have now added the camera to UltraSync!

11.10 View Live Stream and Latest Clip

Press tab on bottom of the screen. All available cameras will be shown.

Press to view a live feed of a specific camera.

Press to view the last recorded clip from a specific camera.

11.11 Program Event Triggered Camera Clips

Cameras can be programmed to automatically record when selected events occur. This is

achieved by creating a scene.

Press

then

for the

page.

Select Automation (Scenes) from the drop down menu.

1. Select the Scene to Configure and type Scene Name.

2. Select the When Should Scene Work drop down menu to restrict when the scene will be

enabled.

3. Select the event that will trigger the automation using the Scene Trigger Type drop down

menu. Choices here dynamically change the “Activate” selections.

4. Select Activate ( - - - - ) to assign what that triggers applies to.

5. Select the Scene Result. Choose Alarm System in Device.

6. In Action Type, select Trigger Camera Video Clip

7. Press Save.

Clips are recorded on the Micro SD card installed in the camera and are linked to events in

History.

See the following page to see how to view event triggered clips.

11.12 View event triggered clips in History

Press on bottom of the screen.

Press

Find the Event you wish to view using Oldest, Prev, Next, and Latest buttons.

Once you find the clip you wish to view, press Play Video Clip.

11.13 Remove Camera from UltraSync (if needed)

1. Press the More tab on the bottom of the Screen.

2. Press Settings.

3. Select Cameras under Settings Selector.

4. Select the camera you with to remove.

5. Delete text in Camera Name, IP Address and MAC Address.

6. Press Save.

Remove All Cameras Shortcut: To remove all cameras from UltraSync, go to Advanced

Settings and use SHORTCUT 910.22.

Reset Camera to Factory Default (if needed)

If needed, the camera can be reset to factory default. Remove the camera cover, then press

and hold the RST/WPS button for 20 Seconds.

11.14 Change Default Camera Settings (Via TruVision Navigator)

1. From a computer or mobile device that is connected on the same network as the camera,

type in the IP address of the camera into the devices browser.

2. Login using default login.

a. Login: admin

b. Password: 1234

3. Change settings as desired such as video quality, frame rate, pre and post recording times.

4. For detailed instructions on using TruVision Navigator, go to www.interlogix.com/video.

11.15 Camera Troubleshooting

1.

Camera is not showing in list of Wi Fi networks.

Cause

Solution

The camera takes up to 90 seconds to boot up.

It will not show in Wi Fi Networks until this is complete.

The camera has previously been setup and ad hoc

mode was turned off.

Perform a factory reset to broadcast the camera again.

Certain mobile devices do not support ad hoc

mode. iOS and Windows devices are known to

support ad hoc, Android and Windows Mobile

devices typically do not support ad hoc mode.

If your device does not support ad hoc mode, install the

camera using a Windows PC.

2.

The camera does not add to the UltraSync network when I perform the “Scan for Cameras” Function

Cause

Solution

Older firmware versions do not support cameras.

Make sure your panel is updated to the XXXXXX-04

Firmware or new.

The camera will not work if the devices are not on

the same network.

Make sure your camera and system are on the same

network.

The system must be using IP to work with the

cameras.

Make sure your system is not installed using a cellular

radio only.

Make sure you are not adding cameras on a

network that already has a high number of cameras

installed on the same network. This is unusual, but

may be common in testing environments.

Put the system and the cameras on their own router and

this should solve the problem.

3.

The camera was added in the setup process, but the video doesn’t show in the Cameras tab.

Cause

Solution

After completing the setup process, the camera

may take up to 2 minutes to full sync and show in

the UltraSync App.

Wait for the process to complete

Make sure your camera is still connected to the network.

If video still doesn’t show, go back into setup and

perform the “Scan for Cameras” function again.

4.

Live Video isn’t giving good quality. It is choppy, shows gray, etc.

Cause

Solution

Check to make sure your camera’s Wi Fi and/or

Ethernet connection speeds are not poor.

If Wi Fi connection speeds are poor. It is recommended

to use a Wi Fi repeater to increase signal strength.

The cameras default settings are setup to work on a

strong home network.

In some cases, low video settings may be required to

achieve a smooth video. Use the TruVision Browser to

change the cameras video settings.

5.

Video Clips take a long time to load.

Cause

Solution

The cameras default settings are setup to have

video clips start playing in the UltraSync App within

15 seconds (On a strong network). If default

settings were changed to longer clip times or higher

video quality, the amount of time needed to pull the

clip will be higher.

Lower the quality or length of clips to shorten load times.

12 Arming and Disarming the System

Only users with an authorized PIN code (Master/Standard Users) will be allowed to use the

alarm system.

12.1 Keypress Tamper

Disabled by default

When the Enable Idle PIN feature is active, the UM-1820E keypad will be locked in

screensaver mode when unused for a preset time.

A valid PIN is required to unlock the screen and access the system.

When an incorrect PIN is entered 3 times the keypad is locked for 80 +/- 5 seconds and the

screen will display a lock icon. During this time the keypad will not be operational and PIN

codes cannot be entered.

After the 80 +/- 5 seconds expires, if the first PIN attempt is incorrect the 80 +/- 5 second

timer will start again. If the PIN code is valid, then the counter will reset and a further 2

attempts can be accepted.

12.2 Arm Your System in Away Mode

Touch the Away or Away + button to arm your system in Away mode:

If your system has multi-Area control enabled, the Away + button will be displayed.

A valid PIN code will need to be entered to determine what permissions they have, this

includes which Areas and at what time/day that user has access.

12.3 Arm Your System in Stay Mode

Touch the Stay or Stay + button to arm your system in Away mode:

If your system has multi-Area control enabled, the Stay + button will be displayed.

A valid PIN code will need to be entered to determine what permissions they have, this

includes which Areas and at what time/day that user has access.

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12.4 Disarm One or More Areas

Touch the Off or Off + button to arm your system in Away mode:

If your system has multi-Area control enabled, the Off + button will be displayed.

A valid PIN code will need to be entered to determine what permissions they have, this

includes which Areas and at what time/day that user has access.

12.5 Activate SOS Feature

SOS functionality is enabled by default. See Areas Programming and the instructions in

Programming Areas. Touch the SOS button to display the SOS feature:

On this screen touch and hold the appropriate button for 2 seconds to activate Manual Fire

Alarm, Manual Auxiliary Alarm, or Manual Panic Alarm.

Depending on how your system is programmed, the control room may receive the

corresponding event. Check with your control room to determine what action will be taken.

If silent alarm is enabled, then the keypad will not display any signs that the panic button was

pressed.

To cancel a SOS alarm – return to the home screen, touch the Status button and turn the

Area off.

13 Glossary

Action

An action allows the system to perform automation functions. These

can monitor the status up to 4 input conditions called Action Events,

change state (Action State), and perform a function (Action Result)

such as arming a range of areas.

Action Group

An action group is one or more actions that can be accessed by a

device or user. They are assigned to a user or device via

permissions.

Area

Sensors are grouped in to areas which can be secured

independently from each other. This allows you to split your security

system in to smaller components that can be separately managed.

For example your system can be divided into an upstairs area and

downstairs area.

Area Group

An area group is one or more areas that can be accessed by a

device or user. They are assigned to a user or device via

permissions.

Arm

To turn your security system On.

Arm-Disarm

Automatically arm and disarm areas by a specific user according to

a specified schedule. The areas armed and disarmed will be the

ones that the user has access to via their permissions.

Away Mode

To turn your security system on when you are leaving the premises.

Bypass

Sensors can be temporarily disabled so they will not be monitored

by the security system. For example, an interior door is left open,

bypass it to temporarily ignore it and allow arming of the security

system. Bypassed sensors are not capable of activating an alarm.

Sensors will return to normal operation when the system is armed

then disarmed. This prevents unintentional permanent disabling of a

sensor.

Central Station

A company to which alarm signals are sent during an alarm report.

Also known as Central Monitoring Station (CMS).

Channel

A channel is a communication path for events to be sent from the

system to a selected destination. Channels can be set to UltraSync

or Email.

A channel has an associated event list which contains the events it

is allowed to forward on.

Channel Group

A channel group is one or more destinations for event messages to

be sent to. When a message is sent to a channel group, it is sent to

all the channels that it contains. It forms the basis of multi-path

reporting in the system.

Chime Group

All the sensors that will activate chime, when in chime mode.

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Chime Mode

An operational mode that will emit a ding-dong sound at the keypad

when specific sensors are activated.

Closed

A sensor in a normal state is “closed”. The security system monitors

each sensor for changes in state from closed to open and can

respond with certain actions such as sounding the siren.

For example, a reed switch on a front door may change from a

closed state to an open state when the door opens.

Communicator

The communicator is responsible for notifying a control room or third

party that an alarm event has occurred so an appropriate response

can be made.

It sends event messages to the specified destination including

details such as where the event originated from and the type of

event. The receiver will then log the time and date when it receives

the event. For example, Alarm from Sensor 2 in Area 1 at 3:00am

on 5/5/2014 from Account 1234.

The system has multiple communicator options including Ethernet

IP interface, email, and 3G (with optional cellular radio module).

CPU

The main controller for the security system. It stores all

programming, provides network and other connectivity options for

reporting, and provides physical terminals for connecting power,

backup battery, sensors, and outputs.

Disarm

To turn your security system Off.

Duress Code

A predetermined user PIN code that will arm / disarm the security

system while sending a special code to the central monitoring station

indicating the user is entering / leaving the premises under duress.

Only applicable on monitored systems.

Entry Delay

The time allowed to disarm your security system after the first

detection device has been activated.

Event

Events are messages that are sent by the system due to system or

area conditions. These include areas in alarm, opening and closing,

sensor bypass, low battery, tamper, communication trouble, and

power issues.

Event List

Event lists contain events that a channel is allowed to send to the

specified destination. If a channel receives an event that is not in the

associated event list, then the channel will ignore the event.

Exit Delay

The time allowed to exit the premises after the security system is

armed.

Forced Arming

An option that permits arming even when there are open pre-selected

sensors. Generally assigned to sensors that cover the system (e.g.;

motion sensors, front door reed switches), allowing the user to arm

the security system without the need to wait for those sensors to be

closed. A security system that is ready to be “force armed” will flash

the ready light.

Handover

An instant alarm type, unless an entry sensor is tripped first.

Master Code

A PIN code that is used by a user to arm or disarm the security

system. Its main feature is the ability to create, alter and delete user

PIN codes. Can also be used as a function code for all features.

Menus

The system has a large range of features sorted into various menus

such as Users, System, and Sensors. Each menu item can be seen

when using the UltraSync Web Server or the UltraSync app.

Menus are used to restrict what is displayed by a device and what

features a user has access to.

Monitored

A security system that is configured to send all alarm signals to a

central monitoring station.

Open

A sensor in an abnormal state is “open”. The security system monitors

each sensor for changes in state from closed to open and can

respond with certain actions such as sounding the siren.

For example, when a PIR sensor detects movement it will change

from a closed state to an open state

Output

Outputs on the system can be connected to a siren and strobe when

an alarm condition occurs on the system.

Perimeter

Typically this refers to sensors located around the boundary of the

protected area such as sensors on doors and windows, and excludes

interior motion sensors.

Permission

Permission includes a list of features a user or device is allowed to

access. This includes programming menus, areas, reporting

channels, actions, reporting options, access control options, special

options, and special timers.

Profile

Each user can have up to four (4) permission profiles. Each profile

contains a set of permissions and a corresponding schedule. This

allows advanced user programming and provides specific access to

different features of the security system during specific dates/time.

With advanced programming, profiles can be enabled/disabled in

response to system conditions.

Quick Arm

An option that allows you to turn on (arm) the security system by

pressing the [AWAY] key.

Scene

Each scene can trigger up to 16 actions to create an automation

event. This can save users time by automatically running multiple

actions. A scene can be triggered manually, through a schedule, or

via a system event.

Schedule

A schedule is a list of up to 16 sets of days and times. Typically

these are used to provide access to users only within the specified

sets of days and times. Outside of the schedule a user will not have

access to the system.

Schedules are used to automatically arm and disarm specified

areas using the Arm-Disarm feature.

Scenes can perform a set of actions according to a specified

schedule.

Schedules themselves can be enabled and disabled through

actions. This powerful feature allows you to provide conditional

access to various users and devices based on system conditions.

Sensor

A detection device such as a Passive Infrared motion sensor (PIR),

reed switch, smoke detector, panic button, etc. Sensors may be

physically wired to the system.

Also known as an input or sensor on other security panels.

Service Provider

The installation / maintenance company servicing your security

system.

Stay Mode

To turn your security system on when you are staying in the premises,

this will automatically bypass pre-programmed sensors and arm

others. Often used to arm only the perimeter while allowing movement

inside the premises.

Tamper

A physical switch on a device that detects unauthorised access to

the unit. For example opening the case of a sensor or taking a

keypad off the wall can trigger a tamper alarm. This can provide

early warning of someone attempting to undermine the security of

your system.

Some devices use an optical sensor to detect removal from a

surface.

Token

Each token is a pre-recorded word or phrase that can be used to

name sensors, areas, outputs, and rooms.

UltraSync

Mobile app for smartphones to access the UltraSync Web Server

which provides access to view the status of a system, control

sensors and outputs, program users and other features. Available to

download for AppleTM iPhoneTM and GoogleTM AndroidTM from the

respective app store.

The UltraSync app connects to the UltraSync server which will then

connect to your system.

UltraSync Web Server

The system has a built-in web server which provides access to

features via a web browser interface or a native smartphone app.

This allows you to performing programming and control of the

system without needing to be physically in front of the keypad.

User

An authorised person who can interact with the system security

system and perform various tasks according to the permissions

assigned to them.

Each user has a set of profile levels. These control what the user

has access to, a list of functions, and when the user is allowed to

perform these functions.

A user is typically a person who is assigned a PIN code and

arms/disarms the system with this code or keyfob device.

Users can also be automatic functions of the system. For example,

the system can automatically arm specific areas a user has access

to at a specified time. No human interaction is required; all the

permissions of the programmed user will still be applied and

enforced.

User Code

A PIN code that is used by a user to arm or disarm the security

system. Also can be used as a function code for certain features.

Appendices

A.1 DLX 900 Software

DLX 900 is a fully featured management tool for control rooms and security professionals.

Compatible with Microsoft Windows 7 and 8, this is available to download from

www.interlogix.com.

In order for DLX 900 to connect to an UltraSync system you will need:

 The IP address of the system (or use the Discover feature for LAN connections)

 To know the Download Access Code (see Troubleshooting section, A.2) and,

 If Always Allow DLX 900 is enabled then you will be allowed to connect; if Always Allow

DLX 900 is disabled then you must first put the UltraSync into program mode, this can be

changed in Settings-Network.

1. Install and launch DLX 900 software.

2. Create a new customer and select the Panel.

A

REFERENCE GUIDE

UltraSync

Modular Hub

3. Enter the TCP/IP address of the system, press Save.

4. Go to Communicator – Remote Access.

5. Enter the Download Access Code to match the one configured on the system.

6. Press the Connect TCP/IP button.

To enable remote access for DLX 900 in

UltraSync, change the Download Access

Code. The default Download Access

Passcode of 00000000 prevents remote

access. Login to UltraSync

Web Server and go to Settings – Network

then change the code.

Note: DLX 900 will attempt to connect using

the default installer / 9–7–1–3 account. To

disable DLX 900 access, change the Installer

PIN code and set the Download Access

Code to 00000000.

A.2 Troubleshooting DLX 900

Problem

Solution

Cannot connect over TCP/IP

Check you can ping the system.

Check the Download Access Code.

Check that remote access is enabled on the system.

You generally need to be on the same network to

connect via TCP/IP. If you are connecting from a

separate network, you will need to set up port

forwarding to port 41796 on the router the system is

connected to. Consult your router manual or your IT

department for assistance. Technical support is

unable to assist with setting up port forwarding due

to differences in customer networks and equipment.

Do not know Download Access Code

Login to UltraSync Web Server and go to Settings –

Network. Generally this will need to be done on-site

with an internet browser.

At factory default, DLX 900 will automatically allow a

connection using the default Go To Program Code /

Installer Code of 9–7–1–3 even if the Download

Access Code is unknown or set to default of

00000000 (disable upload/download). This is a

convenience feature for Installers and control rooms

when a system is first installed.

This is why you must change the Installer Code to

protect the system from further changes. Once the

Installer Code has been changed, this feature no

longer works and you must have the correct

Download Access Code.

A.3 Firmware Upgrade using DLX 900

Upgrading firmware can be performed remotely using DLX 900.

1. Check with your supplier to download the latest firmware file for your device.

2. Open DLX 900 and go to Devices – Device Info:

3. Select the device you want to upgrade. If you wish to update the system, select the

Control Info tab.

4. Press Update Device, Update All of Type, or Update Control.

5. Select the firmware file.

6. Press OK.

7. Wait for the firmware files to transfer to your device(s).

A.4 Voice Library

These words can be used to customize your sensor names.

0

zero

1

one

2

two

3

three

4

four

5

five

6

six

7

seven

8

eight

9

nine

10

ten

11

eleven

12

twelve

13

thirteen

14

fourteen

15

fifteen

16

sixteen

17

seventeen

18

eighteen

19

nineteen

20

twenty

21

thirty

22

forty

23

fifty

24

sixty

25

seventy

26

eighty

27

ninety

28

hundred

29

thousand

30

air conditioner

31

area

32

attic

33

automatic

34

auxiliary

35

back

36

basement

37

bathroom

38

bedroom

39

boat

40

cabinet

41

car park

42

ceiling

43

cellar

44

child’s

45

alert

46

closet

47

computer

48

cool

49

curtain

50

data

51

den

52

detector

53

dining

54

door

55

downstairs

56

driveway

57

duress

58

east

59

emergency

60

entry

61

family

62

fan

63

fence

64

fire

65

forced arm

66

foyer

67

freezer

68

front

69

games

70

garage

71

gas

72

gate

73

glass

74

glass break

75

ground

76

guest

77

gun

78

gym

79

hall

80

hallway

81

heat

82

heating

83

hold-up

84

home

85

home theatre

86

infra-red

87

inside

88

instant

89

interior

90

key switch

91

Keychain

92

kitchen

93

lounge

94

laundry

95

lift

96

light

97

living

98

location

99

master

100

medicine

101

meeting

102

motion

103

night

104

north

105

nursery

106

office

107

output

108

outside

109

panic

110

pantry

111

partial

112

perimeter

113

pool

114

rear

115

reception

116

remote

117

roof

118

room

119

rumpus

120

safe

121

security

122

sensor

123

shed

124

shock

125

shop

126

side

127

skylight

128

sliding

129

small

130

smoke

131

south

132

stairs

133

storage

134

study

135

temperature

136

spare

137

toilet

138

training

139

T V

140

upstairs

141

user

142

utility

143

volt

144

veranda

145

wall

146

warehouse

147

water

148

west

149

window

150

windows

151

wireless

152

yard

A.5 System Status Messages

Various messages may appear on the Status screen of UltraSync Web Server and UltraSync app.

System

 AC power fail – The security system has lost its electricity power.

 Low battery – The security system’s back up battery requires charging.

 Battery test fail – The security system’s back up battery requires changing.

 Box tamper – The security system’s cabinet tamper input has activated.

 Siren trouble – The security system’s external siren has a problem.

 Over current – The security system is drawing too much current.

 Time and date loss – The security system time and date need resetting.

 Communication fault – The security system has detected a problem with the

communication channel

 Fire alarm – A fire alarm has been activated from the system

 Panic – A manual alarm has been activated from the system

 Auxiliary – A manual auxiliary alarm has been activated from the system

Area Number / Area Name

 Is On in the away mode – This area is armed in the away mode.

 Is On in the stay mode – This area is armed in the stay mode.

 Is ready – This area is secure and ready to be armed.

 Is not ready – This area is NOT ready to be armed, a sensor is not secure.

 All areas are on in the away mode – All areas in this multi area system are armed in

the away mode.

 All areas are on in the stay mode – All areas in this multi area system are armed in

the stay mode.

 All areas are ready – All areas in this multi area system are secure and ready to be

armed.

Sensor Number / Sensor Name

 In Alarm – This sensor has triggered a system alarm condition.

 Is bypassed – This sensor is isolated (disabled) and will not activate an alarm.

 Chime is set – This sensor is part of the chime group.

 Is not secure – This sensor is not closed.

 Fire alarm – This sensor has triggered a fire alarm.

 Tamper – This sensor has triggered a tamper alarm.

 Trouble fault – This sensor has an open circuit.

 Loss of wireless supervision – This sensor is a wireless device and has lost its

communication link with the control panel.

 Low battery – This sensor is a wireless device and needs its battery changed.

A.6 App and Web Error Messages

Various error messages may appear on the UltraSync Web Server and UltraSync app.

Advanced / Settings Configuration Menus

 "You must select a Menu before you can scroll" – An attempt was made to scroll up or

down from the top level menu.

 "Select a submenu from the list or select back to access the main menu" – An attempt

was made to scroll up or down from a submenu that has no additional levels.

 "Defaulting requires 2 levels" – a Shortcut was entered without two levels.

Read Write errors and results

 "Write Access Denied"

 "Nothing displayed can be Saved"

 "Program Success!"

 "Name Saved"

Sensors Page

 "No Sensors Configured For Your Access" – Displayed on Sensors page when there

are no sensors available to view.

Data Entry Errors

 "Data must only contain the following characters"

 "Date must be of the form YYYY–MM–DD."

 "Day must be from 1 to 31"

 "Data entry must only contain the numbers 0 – 9 and A–F"

 "Data entry must only contain the numbers 0 – 9"

 "Data must be a number from X to Y"

 "Improper Time Value"

 "must be 4 to 8 digits

 "You must enter a user Number between 1 and 1048575"

 "PIN digits must be between 0 and 9"

 "PIN Must be 4–8 digits from 0–9"

 "Data must not contain the following characters []"

A.7 Z-Wave Messages

Z-Wave Messages

 "Unavailable – Failed Device Function in progress" – An Attempt was made to enter

an add remove mode when failed device mode is active.

 "Unavailable – Add mode active" – Attempt was made to enter an add remove mode

when add mode is active.

 "Unavailable – Remove mode active" – An Attempt was made to enter an add remove

mode when remove mode is active.

 "Unavailable – Resetting Network" – An Attempt was made to enter an add remove

mode when resetting mode is active.

 "Unavailable – Backing Up Network" – An Attempt was made to enter an add remove

mode when backup mode is active.

 "Unavailable – Restoring Network" – An Attempt was made to enter an add remove

mode when restore mode is active.

 "Busy, Try Again Momentarily" – This message is received when the Z-Wave module

is attempting a command and a new command was submitted.

 "Not primary controller" – An attempt was made to perform device functions when not

a primary controller.

 "Device Not Found in failed list" – An attempt was made to remove a failed device that

is now responding.

 "Remove Device failed – already in process" – An Attempt was made to enter remove

mode when remove mode is active.

 "Replace Device failed – already in process" – An Attempt was made to enter

Replace mode when Replace mode is active.

 "Remove Failed" – An Attempt to remove a device from the network has failed

 "Replace Failed" – An Attempt to replace a device from the network has failed

 "Function timed out or canceled" Add/Remove/Replace function timed out.

 "Unavailable, Try Again Later" – This message is received when the Z-Wave module

is still initializing

 "Command Failed" – A Z-Wave command has failed.

 "You must press Select to choose a set point" – A set point change was attempted

without selecting a set point to change.

 "There are no Failed Devices" – Displayed in the failed device dialog when no failed

devices detected.

A.8 History Events

The table below lists events that can appear in the event log.

Event ID Table

Event Name

Description

24 Hour Alarm

24 Hour Alarm Restore

Abort

Activity Monitor fail

Alarm Aborted

Alarm was aborted

Automatic Test

Battery Low Event

Battery Low Event Restore

Box Tamper

Box Tamper Restore

Burg Alarm

Burg Alarm Restore

Bypass

Bypass Restore

Cancel

Checksum Fault

Checksum Fault Restore

Clock Changed

Close

Communication Failure

Communication Failure Restore

Cross Zone initial trip

Cross Zone initial trip Restore

Device Enrolled

Device Failure

Device Failure Restore

Door Access

Door Access Denied

Door Forced

Door Propped

Duress

Early Opening

End Listen In

End Local Program

End Remote Program

End Walk Test Mode

End Sensor Test

Exit Error

Expander DC Loss

Expander DC Loss Restore

Expander Low Battery

Expander Low Battery Restore

Fail To Close

Fail to Open

Fire Alarm

Fire Alarm Restore

Fire Maintenance Alarm

Fire Maintenance Alarm Restore

Fire Supervision

Fire Supervision Restore

First Open

Ground Fault

Ground Fault Restore

Guard Tour Fail

Keypad Lockout

Last Close

Late Closing

Late Opening

Mains Fail Event

Mains Fail Event Restore

Man Down

Manual Audible Panic

Manual Fire

Manual Auxiliary

Manual Silent Panic

Manual Test

Manual Test Restore

Open

Output Activated

Output Deactivated

Over Current

Over Current Restore

Partial Close

Partial Open

Opening from Partial Arm

Power Up

Power Up Restore

Recent Close

Remote Program Fail

Reserved

Reserved Sensor Event Types/Restores

Sensor Low Battery

Sensor Low Battery Restore

Serial Bus Expansion Event

Siren Tamper

Siren Tamper Restore

Start Listen In

Start Local Program

Start Remote Program

Start Walk Test Mode

Start Sensor Test

System Device Bypassed

System Device Un-bypassed

System Shut Down

System Armed

Restore from system shutdown

Tamper

Tamper Restore

Technician Arrival

Technician Left

Telephone Fault

Telephone Fault Restore

Trouble

Trouble Restore

User Activated Output

Valid Code Entered

Valid Code expired

Valid Code lost

Valid Code out of Schedule

Valid Code Void

Walk Test Fail

Walk Test Pass

Watchdog Reset

Wireless Jam

Wireless Jam Restore

Wireless Supervision

Wireless Supervision Restore

Sensor Activity Supervision

Sensor Activity Supervision Restore

A.9 Event Reporting Class Table

Class Name

Description

Bypass/Bypass Restore

Sensor has been isolated

Cancel

Communication Failures

Don’t care

Used for devices that do not classify events.

Fire Alarm

A fire device created an alarm

Fire Restore

A fire device restored from Alarm

Log Only

Non-Fire Alarm

A non-fire device created an alarm. This includes auxiliary, panic,

and burg.

Non-Fire Restore

A non-fire device restored from alarm.

Open/Close

An area turn on turn off

Power Trouble

Mains and battery trouble

Program Mode

Local or remote programming

Recent Close/Abort

Reserved

Sensor Trouble/restore

Low battery or wireless supervision

System trouble/Restore

A system trouble event or restore.

Tampers/Tamper Restore

A tamper alarm or tamper restore.

Test Reports

Manual or automatic test event

Sensor Trouble/Restore

A fire sensor or day sensor is in trouble or restored from trouble.

A.10 Action Events: Category and Types

Action Events

Category

Action Event Type

Action Events

Category

Action Event Type

Sensor Events

Disabled

Faulted

Not Faulted

Alarm

Bypass

Tamper

Low Battery

Trouble

Supervision

Chime Enabled

Inhibited (Bypassed)

Alarm Memory

User Events

Disabled

PIN entered

PIN Entered out of schedule

Void PIN Entered

Lost PIN Entered

Expired PIN Entered

Turn On By User

Turn Off By User

Area Events

Disabled

Armed Away

Armed Away + Bypass

Armed Partial

Auto Arm Warning

Holdup Delay

Timed Disarm

Guard Tour Time

Guard Tour Fail

Man Down Timer

Man Down Fail

Entry

Exit 1 or Exit 2

Exit 1

Exit 2

Silent Exit Active

Exit Error

Abort Window

Cancel Window

Sensor Cross Zone Timing

Sensor Bypass

Sensor Tamper

Sensor Not Ready

Sensor Low Battery

Sensor Supervision Fault

Chime On (from sensor)

Walk Test (from sensor)

Trouble (from sensor)

Any Alarm

Burg Alarm

Fire Alarm

Panic Alarm

Auxiliary Alarm

Any Siren

Fire Siren

Non-fire Siren

Keypad Sounder

DLX 900 Turn off command

DLX 900 Turn on partial

DLX 900 Turn on away

Manual Fire

Manual Panic

Manual Auxiliary

User Arm Trigger

User Disarm Trigger

Logic State

Disabled

Action State True

Manual Output On

Manual Output Off

Scene Activated

Action State False

Schedule States

Disabled

Schedule State

Device Status

Disabled

Fire Alarm Verification

Box Tamper

Local Programming

Remote Programming

Battery Test

Off line

Power Up delay

Shut Down

Phone Communicator trouble

Phone Line fault

Ethernet Trouble

Ethernet No Link

Ethernet to Server Fault

Cellular Radio Trouble

Cellular Radio to Server Fault

Event in Reporting Queue

Smoke Power Fail

Mains Fail

Low System Battery

Strobe On

Siren On

Siren Tamper

System Events

Disabled

Remote Program Fail

Watchdog Reset

Room Events

Disabled

Connected To

Pending Connection To

Privacy

Talking

Using Channel 1

Using Channel 2

A.11 Action Results Category and Action Results Event Types

Action Results

Category

Action Results Event Type

Action Results

Category

Action Results

Event Type

Sensor Results

Sensor Trip Toggle

Sensor Trip

Sensor Restore

Sensor Bypass Toggle

Sensor Bypass

Sensor Unbypass

Sensor Chime Toggle

Sensor Chime On

Sensor Chime Off

User Results

User Expire or

Activate

User Activate

User Deactivate

Area Results

Arm Away

Turn Off

Silence

Arm Stay Toggle

Arm Stay

Arm Away No Auto Stay

Chime Toggle

Chime On

Chime Off

Automatic Sensor Test Toggle

Automatic Sensor Test On

Automatic Sensor Test Off

Auto Arm Timer Restart

Disarm Timer Restart

Man Down Timer Restart

Guard Tour Timer Restart

Hold Up Timer Restart

Activity Timer Restart

Arm or Disarm Test Timer Restart

System Results

Disabled

Detector Reset

Communicator Test

Device Results

Disabled

Battery Test

Start Siren

Device Bypass

Device Unbypass

Camera Results

Camera 1

Camera 2

Camera 3

Camera 4

Camera 5

Camera 6

Camera 7

Camera 8

Camera 9

Camera 10

Camera 11

Camera 12

Camera 13

Camera 14

Camera 15

Camera 16

Scene Results

Scene 1

Scene 2

Scene 3

Scene 4

Scene 5

Scene 6

Scene 7

Scene 8

Scene 9

Scene 10

Scene 11

Scene 12

Scene 13

Scene 14

Scene 15

Scene 16

A.12 System Building Blocks

On the following page is the system diagram of system showing all the different building

blocks that can be used to create an UltraSync system.

You have full flexibility to customise your system. Program each building block in turn to

complete your system. We suggest left to right, top to bottom. Refine blocks as you go or use

pre-sets to save you time.

The smaller grey blocks indicate related blocks that are used by the larger blue block.

The number on the bottom right of each block indicates the capacity of the system.

Areas

a) Area Options

b) Area Timers

c) Area Reporting

Sensor Types

- Area Armed

- Area Disarmed

Sensor Options

Event Lists

Area Groups

Channels

Channel Groups

Schedule

Channel Groups

Holidays

Schedules

Permissions

a) Groups

b) Options/Timers

User

a) Main

b) Advanced

Permissions

Schedules

Menus

Area Groups

Channel Groups

Action Groups

Menus

a) Setup

b) Security…

c) History…

d) Communications

e) Times…

Actions

Holidays

up to

256*

32

128

16

4

96

128

up tp

256*

up to

512*

up to

96*

Sensor Type

Sensor Options

Area Group

Schedule

User

Communicator

a) General Options

c) IP Config

d) Ethernet

d) Radio

d) Dial IP

d) Email

e) Remote Access

f) System Event Reporting

System

a) System Clock

b) System and Siren

c) Timers

d) Maintenance and Test

Zones

a) Profile 1

b) Profile 2

16

Arm/Disarm

User

Schedule

96

Action Groups

64

Devices Outputs

zone expanders, keypads,

transmitters

Communicator

Event Lists

64

Actions

Channels

Areas

Network Servers

Scenes

16

Actions

Schedules

Speech Tokens

Permissions

Schedules

64

A.13 System Menu Tree

The menu structure as seen from the Advanced menu in UltraSync Web Server:

910.1 Users

910.2 System

1. System Clock

2. General Options

3. System Timers

4. Siren Options

5. Service and Test Options

6. Status

7. System Counters

8. Language

1. Language

2. Voice language

9. Automation Menu

910.3 Sensors

1. Sensor Number

2. Sensor Name

3. First Sensor Profile

4. Second Sensor Profile

910.4 Areas

1. Area Number

2. Area Name

3. Area Entry-Exit Times

4. Area Options

5. Area Timers

6. Area Type Settings

7. Area Event Reporting

910.5 Reporting and Notifications

1. Channel Number

2. Channel Name

3. Account Number

4. Format

5. Device Number

6. Dest Phone or Email or Push

7. Next Channel

8. Event List

9. Attempts

10. Language

910.6 Communicator

1. General Options

2. Auto Test

3. IP Configuration

1. IP Host Name

2. IP Address

3. Gateway

4. Subnet

5. Primary DNS

6. Secondary DNS

7. Ports

8. Time Server

9. IP Options

4. Cellular Configuration

5. Remote Access

1. Panel Device Number

2. Download Access Code

3. Call Back Number

4. Callback Server

5. Number Of Rings

6. Number of Calls

7. Answering Machine Defeat

8. Download Options

6. System Event Reporting

1. System Channel

2. Attempts

910.7 Schedules

1. Schedule Number

2. Schedule Name

3. Follow Action Number

4. Times and Days

910.8 Actions

1. Action Number

2. Action Name

3. Function

4. Duration Minutes

5. Duration Seconds

6. Event 1

7. Event 2

8. Event 3

9. Event 4

10. Result

910.9 Auto Arm-Disarm

1. Arm-Disarm Number

2. Name

3. User Number

4. Schedule Number

910.10 Devices

1. System Devices

1. Control

2. Keypad

3. Zone Expanders

4. Relay Expanders

5. Power Supplies

2. Interlogix Transmitters

1. Transmitter Number

2. Serial Number

3. User

4. Options

5. Scene

6. Signal Strength

3. Z-Wave Devices

1. Name

2. Basic Type

3. Generic Type

4. Specific Type

910.11 Permissions

1. Permission Number

2. Permission Name

3. Control Groups

4. Permission Options

5. User Timer Options

910.12 Area Groups

1. Area Group Number

2. Area Group Name

3. Area List

910.13 Menus

1. Menu Number

2. Menu Name

3. Menu Selections

910.14 Holidays

1. Holiday Number

2. Holiday Name

3. Date Range

910.15 Sensor Types

1. Sensor Type Number

2. Sensor Type Name

3. Sensor Type Armed

4. Sensor Type Disarmed

910.16 Sensor Options

1. Sensor Options Number

2. Sensor Options Name

3. Sensor Options

4. Sensor Reporting

5. Sensor Contact Options

6. Sensor Report Event

910.17 Event Lists

1. Event List Number

2. Event List Name

3. Event List

910.18 Channel Groups

1. Channel Group Number

2. Channel Group Name

3. Channel

910.19 Action Groups

1. Action Group Number

2. Action Group Name

3. Action Group List

910.20 Scenes

1. Scene Number

2. Scene Name

3. When Should Scene Work

4. Scene Trigger Type

5. Activate Sensor

6. Scene Results

910.21 Speech Tokens

1. Sensor Number

2. Voice Name 1

3. Voice Name 2

4. Voice Name 3

5. Voice Name 4

6. Voice Name 5

7. Voice Name 6

8. Voice Name 7

9. Voice Name 8

910.22 Cameras

1. Camera Number

2. Camera Name

3. LAN IP Address

4. MAC Address

910.23 Network Servers

1. Web Access Passcode

2. Ethernet Server 1

3. Ethernet Server 2

4. Ethernet Server 3

5. Ethernet Server 4

6. Cellular Server 1

7. Cellular Server 2

8. Cellular Server 3

9. Cellular Server 4

A.14 Calculating Maximum Bus Cable Length

When long RS-485 bus cable runs and/or many devices are connected on a single cable

segment, voltage losses on the bus wiring may cause the bus voltage to drop below the

required level to power the connected devices.

Factors contributing to voltage drop:

1. The more devices that are connected on the cable segment, the higher the current and

hence, the higher the voltage drop

2. The longer the cable run, the higher the voltage drop

3. A lower gauge wire will have more voltage drop than a higher gauge wire

If these factors drop the bus voltage below the minimum voltage required to power the

connected devices (device shutdown voltage), a UM-SPS Smart Power Supply must be

inserted in the cable segment such that the bus voltage remains above the device shutdown

voltage.

When designing the power system, you must design it for the worst case scenario. That is, 1)

when AC power is lost and the system is operating off of battery power and 2) for the alarm

or maximum current of the connected devices.

When AC power is lost and the system is operating off of battery power, the system will shut

down when the CPU output voltage drops below 10 VDC. Thus, the voltage drop from 10

VDC must be used to determine the bus voltage given the total current on that section of bus

wiring AND the gauge of the wiring used.

1. Add up the maximum current on the bus segment

2. Determine the highest shut down voltage for all devices on the bus segment

3. Use the appropriate chart below for the AWG of the cable for this segment to determine

the maximum cable length

4. If the actual bus segment length exceeds the maximum cable length in the chart, you will

need to break up the segment with a UM-SPS Smart Power Supply.

Example calculation of total bus segment current:

 Total Bus segment current: 600mA

 Worst Case device shut-down voltage: 7.75 VDC (keypad)

 22 AWG wire

For example, if the bus length is 200 feet, the corresponding bus voltage will be 6 VDC which

is less than the shutdown voltage of the UM-1820E Touch Screen Keypads (7.75 VDC). In

this instance, a UM-SPS Smart Power Supply would need to be inserted in the bus at the

100’ location.

Bus Voltage, 24 AWG Bus Wire

Bus Length in Feet

Bus

Current

mA

50

100

200

500

750

1000

1500

2000

2500

25

9.9

9.7

9.3

9.0

8.7

8.0

7.4

6.7

30

9.9

9.8

9.7

9.2

8.8

8.4

7.6

6.9

6.1

45

9.9

9.8

9.5

8.8

8.2

7.6

6.5

5.3

4.1

50

9.9

9.7

9.5

8.7

8.0

7.4

6.1

4.8

3.5

55

9.9

9.7

9.4

8.6

7.8

7.1

5.7

4.2

2.8

60

9.8

9.7

9.4

8.4

7.6

6.9

5.3

3.7

2.1

70

9.8

9.6

9.3

8.2

7.3

6.3

4.5

2.7

0.8

80

9.8

9.6

9.2

7.9

6.9

5.8

3.7

1.6

0.0

90

9.8

9.5

9.1

7.6

6.5

5.3

2.9

0.6

0.0

175

9.5

9.1

8.2

5.4

3.1

0.8

0.0

350

9.1

8.2

6.3

0.8

0.0

525

8.6

7.3

4.5

0.0

700

8.2

6.3

2.7

0.0

875

7.7

5.4

0.8

0.0

1000

7.4

4.8

0.0

Bus Voltage, 22 AWG Bus Wire

Bus Length in Feet

Bus

Current

mA

50

100

200

500

750

1000

1500

2000

2500

25

10.0

9.9

9.8

9.6

9.4

9.2

8.8

8.4

7.9

30

10.0

9.9

9.8

9.5

9.3

9.0

8.5

8.0

7.5

45

9.9

9.7

9.3

8.9

8.5

7.8

7.0

6.3

60

9.9

9.8

9.6

9.0

8.5

8.0

7.0

6.0

5.1

100

9.8

9.7

9.3

8.4

7.5

6.7

5.1

3.4

1.8

175

9.7

9.4

8.8

7.1

5.7

4.2

1.4

0.0

250

9.6

9.2

8.4

5.9

3.8

1.8

0.0

350

9.4

8.8

7.7

4.2

1.4

0.0

400

9.3

8.7

7.4

3.4

0.1

0.0

525

9.1

8.3

6.5

1.4

0.0

600

9.0

8.0

6.0

0.1

0.0

700

8.8

7.7

5.4

0.0

875

8.6

7.1

4.2

0.0

1000

8.4

6.7

3.4

0.0

Bus Voltage, 20 AWG Bus Wire

Bus Length in Feet

Bus

Current

mA

50

100

200

500

750

1000

1500

2000

2500

25

10.0

9.9

9.7

9.6

9.5

9.2

9.0

8.7

30

10.0

9.9

9.7

9.5

9.4

9.1

8.8

8.4

45

10.0

9.9

9.8

9.5

9.3

9.1

8.6

8.1

7.7

60

9.9

9.8

9.4

9.1

8.8

8.1

7.5

6.9

100

9.9

9.8

9.6

9.0

8.4

7.9

6.9

5.9

4.8

175

9.8

9.6

9.3

8.2

7.3

6.4

4.6

2.7

0.9

250

9.7

9.5

9.0

7.4

6.1

4.8

2.2

0.0

350

9.6

9.3

8.5

6.4

4.6

2.7

0.0

400

9.6

9.2

8.3

5.9

3.8

1.7

0.0

525

9.5

8.9

7.8

4.6

1.8

0.0

600

9.4

8.8

7.5

3.8

0.7

0.0

700

9.3

8.5

7.1

2.7

0.0

875

9.1

8.2

6.4

0.9

0.0

1000

9.0

7.9

5.9

0.0

Bus Voltage, 18 AWG Bus Wire

Bus Length in Feet

Bus

Current

mA

50

100

200

500

750

1000

1500

2000

2500

25

10.0

9.9

9.8

9.7

9.5

9.3

9.2

30

10.0

9.9

9.8

9.7

9.6

9.4

9.2

9.0

45

10.0

9.9

9.7

9.6

9.4

9.1

8.8

8.5

60

10.0

9.9

9.8

9.6

9.4

9.2

8.8

8.4

8.0

100

9.9

9.7

9.3

9.0

8.7

8.0

7.4

6.7

175

9.9

9.8

9.5

8.9

8.3

7.7

6.6

5.4

4.3

250

9.8

9.7

9.3

8.4

7.6

6.7

5.1

3.5

1.8

350

9.8

9.5

9.1

7.7

6.6

5.4

3.2

0.9

0.0

400

9.7

9.5

9.0

7.4

6.1

4.8

2.2

0.0

525

9.7

9.3

8.6

6.6

4.9

3.2

0.0

600

9.6

9.2

8.4

6.1

4.1

2.2

0.0

700

9.5

9.1

8.2

5.4

3.2

0.9

0.0

875

9.4

8.9

7.7

4.3

1.4

0.0

1000

9.3

8.7

7.4

3.5

0.2

0.0

Bus Voltage, 16 AWG Bus Wire

Bus Length in Feet

Bus

Current

mA

50

100

200

500

750

1000

1500

2000

2500

25

10.0

9.9

9.8

9.7

9.6

9.5

30

10.0

9.9

9.8

9.6

9.5

9.4

45

10.0

9.9

9.8

9.7

9.6

9.4

9.3

9.1

60

10.0

9.9

9.8

9.6

9.5

9.3

9.0

8.8

100

10.0

9.9

9.8

9.6

9.4

9.2

8.8

8.4

8.0

175

9.9

9.7

9.3

8.9

8.6

7.9

7.1

6.4

250

9.9

9.8

9.6

9.0

8.5

8.0

6.9

5.9

4.9

350

9.9

9.7

9.4

8.6

7.9

7.1

5.7

4.3

2.9

400

9.8

9.7

9.3

8.4

7.5

6.7

5.1

3.5

1.8

525

9.8

9.6

9.1

7.9

6.8

5.7

3.6

1.4

0.0

600

9.8

9.5

9.0

7.5

6.3

5.1

2.6

0.2

0.0

700

9.7

9.4

8.9

7.1

5.7

4.3

1.4

0.0

875

9.6

9.3

8.6

6.4

4.6

2.9

0.0

1000

9.6

9.2

8.4

5.9

3.9

1.8

0.0

A.15 Z-Wave Home Automation Hub

When the optional UM-ZW Z-Wave Module is added, this system is a Z-Wave security

enabled device allowing control of Z-Wave home automation devices. A secure Z-Wave

controller is required to fully utilize the product. The UltraSync Modular Hub can act as a

secure Z-Wave controller.

Z-Wave compliant devices regardless of manufacturer can be used in the same network and

always-on devices can function as repeaters to extend the range of Z-Wave devices.

Supported 3rd party Z-Wave devices include selected light switches, dimmers, thermostats,

and door locks. Door locks which support secure encryption can be used, unencrypted locks

cannot be added to this system.

This system may natively support setting and retrieving on/off states, setting and retrieving

dimming levels, and locking/unlocking.

Adding Z-Wave Devices

1. Log in to Web Server or UltraSync + app. Master access level is required for

programming the Z-Wave devices into UltraSync Modular Hub.

2. Click Settings, Rooms and edit Room Names.

3. Click Settings, Z-Wave Add/Remove.

4. If a Z-Wave device has been added previously to another system, the Z-Wave standard

requires it to be removed before adding it to a new system. To do this, click Remove,

then activate LINK or REMOVE mode on the device.

5. Click Add.

6. Initiate LINK or ADD mode on Z-Wave device. See your Z-Wave device’s manual for

instructions.

7. Click Rooms.

8. The device will appear in the list. Click a button such as ON or OFF to verify you can

control the device.

Programming a Z-Wave Siren

Some Z-Wave sirens identify themselves as a true siren, while others identify themselves

as binary on/off switches. There are different programming steps for each.

If you have added a Z-Wave siren that identifies as a binary on/off type, you can program it

to activate when the system siren activates:

1. Log in to Web Server or UltraSync + app.

2. Click Advanced\ Devices\ Zwave Devices\.

3. Select the Z-Wave siren in the drop down list.

4. Click Zwave Options.

5. Enable 'Siren Mode'.

6. Click Save.

7. Arm your system and trip a sensor to cause the system siren to activate. Verify your Z-

Wave siren also activates.

8. Disarm your system.

Some Z-wave sirens can follow each keypad beep during Exit Delay and Entry Delay. This

is enabled under:

1. Log in to UltraSync Modular Hub Web Server or UltraSync + app.

2. Click Advanced\ System\ Siren Options\.

3. Enable ' Z-Wave Siren Chirps Entry and Exit'.

4. Click Save.

When this option is off, only the system siren should sound during Entry and Exit Delay.

Note: Some Z-wave sirens have a built-in timer and ignore advanced features. They will

continue to sound for the duration of their internal timer.

Removing Z-Wave Devices

1. Log in to Web Server or UltraSync + app.

2. Click Settings, Z-Wave Add/Remove.

3. Click Remove.

4. Press the include button on the Z-Wave device you want to remove. See your Z-Wave

device’s manual for instructions.

5. Device will be removed.

Adding UltraSync Modular Hub to existing Z-Wave network as Secondary

Controller

1. Log in to Web Server or UltraSync + app.

2. Click Settings, Z-Wave Add/Remove.

3. Start the Add process on the primary controller of the existing network.

4. Press the Include button on the screen of the UltraSync Modular Hub (the secondary

device):

5. Primary Controller will add the UltraSync Modular Hub to it.

6. Status on screen will update to indicate it has been added as Secondary Controller.

7. Save settings on Primary Controller.

Removing UltraSync Modular Hub from existing Z-Wave network as

Secondary Controller

1. Log in to Web Server or UltraSync + app.

2. Click Settings, Z-Wave Add/Remove.

3. Start the Remove process on the primary controller of the existing network.

4. Press the Exclude button on the UltraSync Modular Hub (the secondary device):

5. Primary Controller will remove UltraSync Modular Hub from it.

6. UltraSync Modular Hub status will update.

7. Save settings on Primary Controller.

Adding UltraSync Modular Hub to existing Z-Wave network as Primary

Controller

1. Log in to Web Server or UltraSync + app.

2. Click Settings, Z-Wave Add/Remove.

3. Start the Control Shift function on the primary controller of the existing network. This will

typically involve pressing a “Shift” button.

4. Press the Include button on the UltraSync Modular Hub (the secondary device):

5. UltraSync Modular Hub now displays “Alarm is Primary Controller” to indicate successful

shift:

6. UltraSync Modular Hub will now be the Primary Z-Wave Controller, and the other

network is the Secondary Z-Wave Controller.

Relinquish Primary Control of UltraSync Modular Hub to another

Controller

1. Log in to Web Server or UltraSync + app.

2. Click Settings, Z-Wave Add/Remove.

3. Check UltraSync Modular Hub is the primary controller and a secondary controller is

already learnt in to UltraSync Modular Hub. UltraSync Modular Hub in Primary Controller

mode will display Add Remove Cancel Shift and Include buttons:

4. Press the Shift button on UltraSync Modular Hub (the Primary Controller).

5. Press the Exclude button on the Secondary Controller.

6. UltraSync Modular Hub Primary Controller relinquishes control and becomes Secondary

Controller. Only the Exclude button is visible indicating the UltraSync Modular Hub is

Secondary Controller:

7. Secondary Controller shifts into Primary Controller.

Replacing a Failed Node

1. Click Settings – Zwave Maintenance

2. On the Failed Device Selector, click the node to be replaced.

3. Click the Replace button.

4. Press the include button on the new node.

Removing a Failed Node

1. Click Settings – Zwave Maintenance

2. On the Failed Device Selector, click the node to be removed.

3. Click the Remove button.

4. Status will show “Device Removed” when successful.

Send User PINs to Z-Wave Door Lock

UltraSync Modular Hub can send user PIN codes to an existing Z-Wave Door Lock so the

PIN codes on the alarm system can also be used to operate the door lock. This feature is

available to User Types – Engineer, Master, and Custom users with Z-Wave menu access.

Communication is one way from the UltraSync Modular Hub to the lock, instructing the lock

to add or remove PIN codes. Each lock is individually controlled.

When “Send PIN(s) to Lock” is selected, UltraSync Modular Hub queries the lock for the

number of standard users it supports. Some locks support up to 250 PINS, others are

limited to 40. Check your lock documentation.

Each UltraSync Modular Hub user number is sent to the same numbered slot in the lock, up

to the maximum slots available in the lock. For example, UltraSync Modular Hub user

number 1 will be sent to the Z-Wave Door Lock slot 1. Users exceeding the capacity of the

lock will not be sent.

Existing PIN codes in the door lock will be over-written. If the lock detects a duplicate PIN

then the send command will fail.

Selecting “Remove PIN(s) from Lock” will clear all PIN codes from the lock, whether or not

they were added by the UltraSync Modular Hub.

Some door locks have special master/installer PIN codes, these will not be changed.

However, if they are default standard user PIN codes then UltraSync Modular Hub will have

access to change or remove them. Each lock is different and you should test this feature on

your specific lock to ensure only the appropriate codes are present.

1. Log in to UltraSync Modular Hub Web Server or UltraSync + app.

2. Click Settings – Lock PIN Share.

3. Select the Z-Wave Door Lock in the drop down list.

4. Wait for the “Building User List- Please Wait” message to be replaced with “Ready”.

5. The default will have “All Users” pre-selected. You may select an individual user instead.

6. Optional and recommended, click “Remove PIN(s) from Lock”. This ensures any extra

PIN codes are removed from the lock and only the PIN codes from UltraSync Modular

Hub can operate the lock. Once completed it will show “Removed All Users”.

7. Click “Send PIN(s) to Lock.

8. PIN codes will be sent to Z-Wave door lock one at a time. Once completed it will show

“Sent All Users”.

9. Test PIN codes on door lock and verify only the desired codes can operate the lock.

10. Refer to door lock manual to remove or change installer / master codes from door lock.

As PIN codes can also be changed on the door lock, over time there may be a mismatch in

PINs on the door lock compared to UltraSync Modular Hub. To avoid this confusion, only

make PIN code changes via UltraSync Modular Hub.

UltraSync + app and Web Server Error Messages

Various error messages may appear on the UltraSync Modular Hub Web Server

and the UltraSync + application. These apply when the optional UM-ZW Z-wave

Module module is installed/

• "Unavailable - Failed Device Function in progress" - An attempt was made to

enter an add/ remove mode when the failed device mode is active.

• "Unavailable - Add mode active" - An attempt was made to enter an

add/remove mode when the add mode is active.

• "Unavailable - Remove mode active" - An attempt was made to enter an

add/remove mode when the remove mode is active.

• "Unavailable - Resetting Network" - An attempt was made to enter an

add/remove mode when the resetting mode is active.

• "Unavailable - Backing Up Network" - An attempt was made to enter an

add/remove mode when the backup mode is active.

• "Unavailable - Restoring Network" - An attempt was made to enter an

add/remove mode when the restore mode is active.

• "Busy, Try Again Momentarily" - This message is received when the Z-Wave

module is attempting to execute a command and a new command was

submitted.

• "Not primary controller" - An attempt was made to perform device functions

when not a primary controller.

• "Device Not found in failed list" - An attempt was made to remove a failed

device that is now responding.

• "Remove Device failed - already in process" - An attempt was made to enter a

remove mode when the remove mode is active.

• "Replace Device failed - already in process" - An attempt was made to enter a

replace mode when the replace mode is active.

• "Remove Failed" - An attempt to remove a device from the network has failed.

• "Replace Failed"- An attempt to replace a device from the network has failed.

• "Function timed out or cancelled" Add/Remove/Replace function timed out.

• "Unavailable, Try Again Later" - This message is received when the Z-Wave

module is still initializing.

• "Command Failed" - A Z-Wave command has failed.

• "You must press Select to choose a set point" - A set point change was

attempted without selecting a set point to change.

• "There are no Failed Devices" - Displayed in the failed device dialog when no

failed devices detected.

Specifications

S.1 CPU Power Input Specifications

AC input: 16 - 18 VAC

DC input: 18 - 26 VDC

Auxiliary power output (POS/NEG) 13.8 VDC +/- 0.2 V, 1 A max.

Fused, self-resetting

Battery type Lead acid rechargeable

Maximum Battery Capacity 12 AH

Battery low condition From 10.0 VDC to 11.0 VDC

(If voltage falls below 11 VDC

a system event is generated)

Battery disconnect voltage 10.0 VDC (system shutdown)

S.2 System General Features

Code combinations From 10,000 (4 digits) to 100,000,000 (8 digits)

End-of-line resistor 820 Ω 2 wire smoke

3.3 kΩ (default)

3.74 kΩ and 6.98 kΩ zone double EOL

Onboard zones 8 (default); 16 if zone doubling enabled

Maximum sensor number:

UM-5000 500

Additional inputs 2 – box tamper

Onboard outputs 5

Maximum relays limited by bus capacity

Maximum actions 256, main panel supports 32 actions,

each relay expansion module adds 32 actions, 7

relay expansion modules will provide a maximum

of 256 actions

Areas 96

Keypads 64

Expansion Modules/Bus Devices 64 (including keypads)

Users 256

User Permissions 128

Non-volatile Memory

System event log capacity 1024

Video event log capacity 1024

Ethernet connection

Supported standard IEEE 802.3u

Speed 10BASE-T or 100BASE-TX

Duplex Half-duplex and full-duplex

Cabling FTP (foiled twisted pair) Cat 5e cable or better

UltraSync Modular Hub bus

Type 4 wire RS485 Bus

High common mode tolerance (25V)

Range 2,600 ft. (800m)

Recommended Cable 2 pair twisted, 22 AWG data cable

Hardwired Zones

Wiring Resistance 200Ω maximum

S.3 Current Consumption*

Device

Voltage

Minimum

(device

shutdown)

Average*

Alarm**

(Maximum)

Comments

UM-5000-CPU

CPU output

10

100

Battery voltage level for

CPU shutdown.

UM-1820E

Keypad

7.75

90

175

UM-R4

4-Relay

Module***

6.55

25

125

25mA if no relays

are energized.

UM-R10

10-Relay

Module***

6.55

25

160

25 mA if no relays

are energized.

UM-Z8

8-Zone Module

6.55

35

Does not include

powered sensor current

UM-Z20

20-Zone Module

6.55

45

Does not include

powered sensor current

UM-W7

Wireless

Module***

7.75

40

65

40 mA relay off

65 mA relay energized

UM-C-H1

Cellular Module

NA

30

100

UM-ZW

Z-Wave Module

-

Output 1

NA

0

490 4 ohm

230 8 ohm

140 ma 16

ohm

Typical values for

speaker operation.

Consult DC Siren

specifications for value

Output 2

NA

0

Connection dependent

Output 3

NA

0

Connection dependent

Output 4

NA

0

Connection dependent

Output 5

NA

0

Connection dependent

* Use for battery backup calculation

** Use for power supply calculation and 5 minute battery backup calculation

*** Max current value is assuming all relays on the module are energized.

If relays are inactive, calculation can be de-rated 25 mA per inactive relay.

If positive switching is utilized, additional current draw of connected load must be included

in power budget calculations.

Consult current product documentation for the most up-to-date consumption rates

S.4 Battery Capacity Calculations

When performing battery backup calculations, determine the entire system average and

maximum current draw per the table above. . If you are powering hardwired zones from the

CPU or zone expansion modules, remember to include the current draw from the sensors in

your current calculation.

Sample Current Budget

Average

Current (mA)

Alarm/Maximum

Current (mA)

550

950

With these system current values calculated, determine the required battery capacity, in Amp

Hours (AH), to provide the required backup time. Below are sample battery backup

calculations.

24 hr. Battery Backup Calculation

Formula

Amp

Hours

24 hour non-Alarm Amp Hour Calculation

550*24/1000

13.20

5 minute Alarm Amp Hour Calculation

950*5/60/1000

0.08

Total Battery Requirements in Amp Hours

13.28

4 hr. Battery Backup Calculation

Formula

Amp

Hours

4 hour non-Alarm Amp Hour Calculation

550*4/1000

2.20

5 minute Alarm Amp Hour Calculation

950*5/60/1000

0.08

Total Battery Requirements in Amp Hours

2.28

Battery Options

Part Number

Capacity

60-681

4 Amp Hours

60-680

7 Amp Hours

60-781

17.2 Amp Hours

In this example, a 17 Amp Hour battery would be required for 24 hour backup and a 4 Amp

Hour battery would be required for 4 hour backup.

S.5 Environmental

Operating temperature +14°F to +131°F (-10 to +55°C)

Humidity 95% non-condensing

S.6 Physical Dimensions

Product

Main description

Dimensions (LxWxH)

UM-5000

500 Zone CPU w/ IP & PSTN

4.64” x 5.55” x 2.0”

(118 x 141 x 51mm)

UM-PE

Plastic Enclosure

13.3” x 13.3” x 3.7”

(338 x 338 x 94mm)

UM-CME

Metal Enclosure

18.58” x 15.55” x 4.33”

(472 x 395 x 110mm)

UM-1820E

Touchscreen keypad

.70” x 3.27” x 4.92”

(18 x 82 x 125mm)

UM-Z8

8 zone expansion module

4.64” x 2.79” x 2.0”

(118 x 71 x 51mm)

UM-Z20

20 zone expansion module

4.64” x 2.79” x 2.52”

(118 x 71 x 64mm)

UM-R4

4 relay expansion module

4.64” x2.79” x 2.0”

(118 x 71 x 51mm)

UM-R10

10 relay expansion module

4.64” x 2.79” x 2.52”

(118 x 71 x 64mm)

S.7 Fuses

Battery 4 A, self-resetting

12 V aux 2 A, self-resetting

System LAN 2 A, self-resetting

Output, high current output J10 POS |

Siren, high current output J7 OP1+ | 2A combined

Strobe, high current output J7 OP2+ |

S.8 Maintenance

No regular maintenance needed. System will report servicing when necessary.

S.9 System Monitoring

The system provides monitoring for the following items.

Monitoring function

Message

Cause

AC Mains

Mains fail

Loss of external power supply [1]

Battery

Battery low

Battery low voltage [1]

Battery test fail

Exhausted battery

Battery charger fail

Fuse/power output fail

Output overload

Monitoring function

Message

Cause

Power outputs

Fuse/power output fail

Exhausted fuse

Fuse loss

Short circuit

Overload

Power supply

Power unit/power output fail

Power unit failure

Overvoltage

Tampers

Device tamper

Device sabotage

S.10 SIA and CID Reporting Code Descriptions

#

SIA

code

CID

code

Function

Note

Reporting

priority

1.

AN

R393

Detector dirty restore

Low

2.

AR

R301

AC restore

Low

3.

AS

E393

Detector dirty

Low

4.

AT

E301

AC trouble

Medium

5.

BA

E130

Burglary alarm

Alarm / input in mask / trouble when set

Medium

6.

BB

E570

Burglary bypass

Alarm inhibit

Low

7.

BC

E406

Burglary cancel

Cancel alarm by user / key / remotely

Low

8.

BJ

R381

Detector supervision restore

Low

9.

BR

R130

Burglary restore

Low

10.

BT

E380

Burglary trouble

Input in mask / trouble when unset

Low

11.

BU

R570

Burglary unbypass

Alarm uninhibit

Low

12.

BV

E139

Alarm confirm

ACPO

Medium

13.

BW

R139

Restore confirmed alarm

ACPO

Low

14.

BZ

E381

Detector supervision

Low

15.

CF

E408

Forced closing

Set by user / by key

Low

16.

CG

E456

Part set

Part set by user / by key / remotely

Low

17.

CL

R401

Closing normal

Set by user

Low

R407

Closing normal

Set remotely

Low

R409

Closing normal

Set by key

Low

18.

EE

E374

Exit error

Exit fault

Medium

19.

ER

R143

Expansion restore

Expander / keypad trouble restore

Low

R300

Expansion restore

Expander fuse restore

Low

R330

Expansion restore

Expander / keypad communication restore

Low

20.

ET

E143

Expansion trouble

Expander / keypad trouble

Low

E300

Expansion trouble

Expander fuse failure

Low

E330

Expansion trouble

Expander / keypad communication fault

Low

21.

FA

E110

Fire alarm

High

#

SIA

code

CID

code

Function

Note

Reporting

priority

22.

FB

E570

Fire bypass

Fire inhibit

Low

23.

FJ

R373

Fire trouble restore

Low

24.

FR

R110

Fire restore

Low

25.

FT

E373

Fire trouble

Low

26.

FU

R570

Fire unbypass

Fire uninhibit

Low

27.

FW

–

Fire long supervision

Low

28.

HA

E121

Holdup alarm

Duress

High

29.

HR

R121

Holdup restore

Duress restore

Low

30.

JP

E466

Service in

Low

31.

JR

R466

Service out

Low

32.

JT

E625

Time changed

Low

33.

LB

E627

Local programming begin

Low

34.

LR

R351

Line restore

Low

35.

LS

R628

Local programming stop

Low

36.

LT

E351

Line fault

Low

37.

MA

E100

Medical alarm

High

38.

MB

E570

Medical bypass

Low

39.

MJ

–

Medical long supervision

restore

Low

40.

MR

R100

Medical restore

Low

41.

MS

–

Medical long supervision

Low

42.

MU

R570

Medical unbypass

Low

43.

OP

E401

Unset normal

Unset by user

Low

E407

Unset normal

Unset remotely

Low

E409

Unset normal

Unset by key

Low

44.

OR

E406

Unset from alarm

Unset by user / key / remotely

Low

45.

PA

E120

Panic alarm

High

46.

PB

E570

Panic bypass

Low

47.

PJ

R375

Panic trouble restore

Low

48.

PR

R120

Panic restore

Low

49.

PT

E375

Panic trouble

Low

50.

PU

R570

Panic unbypass

Low

51.

RB

E416

Remote programming begin

Low

52.

RP

E602

Automatic test / ring-in test

Low

53.

RR

E305

Power up

System power-up

Low

54.

RS

R416

Remote programming success

Low

55.

RU

R416

Remote programming fail

Low

56.

RX

E601

Manual CS test

Low

#

SIA

code

CID

code

Function

Note

Reporting

priority

57.

TA

E144

Tamper alarm

Zone tamper

Medium

E145

Tamper alarm

Medium

E320

Tamper alarm

Expander siren tamper

Medium

58.

TB

E570

Tamper bypass

Low

59.

TR

R144

Tamper restore

Zone tamper restore

Low

R145

Tamper restore

Low

R320

Tamper restore

Expander siren restore

Low

R370

Tamper restore

KeyBox tamper restore

Low

60.

TT

E370

KeyBox zone active

High

61.

TU

R570

Tamper unbypass

Low

62.

UB

E570

Expander / keypad /

sensorbypassed

Expander / keypad / zone isolated

Low

63.

UU

R570

Expander / keypad / zone

unbypassed

Expander / keypad / zone de-isolated

Low

64.

WF

E612

Walk test fail

Low

65.

WP

E611

Walk test pass

Low

66.

XH

R344

RF jamming restore

Low

67.

XQ

E344

RF jamming

Low

68.

XR

R384

Detector or fob low battery

restore

Low

69.

XT

E384

Detector or fob low battery

Low

70.

YC

E350

Communications fail

ISDN / GSM / voice / audio device fail

Low

71.

YK

R354

Communications restore

ISDN / GSM / voice / audio device restore

Low

72.

YR

R302

System battery / fuse restore

Expander / dialler battery / fuse restore

Low

73.

YS

E354

Communication trouble

Fail To Communicate (FTC)

Low

74.

YT

E302

System battery / fuse trouble

Expander / dialler battery low / fuse fault

Low

75.

ZA

E152

Technical alarm — low

temperature

Low temperature detector alarm

Medium

76.

ZB

E570

Technical bypass — low

temperature

Low temperature detector inhibit

Low

77.

ZJ

R381

Technical long supervision

restore — low temperature

Low temperature detector long supervision

restore

Low

78.

ZR

R152

Technical restore — low

temperature

Low temperature detector restore

Low

79.

ZS

E381

Technical long supervision —

low temperature

Low temperature detector long supervision

alarm

Low

80.

ZU

R570

Technical unbypass — low

temperature

Low temperature detector uninhibited

Low

81.

YA

E321

Siren fault

Low

82.

YH

R321

Siren restore

Low

#

SIA

code

CID

code

Function

Note

Reporting

priority

83.

NC

E356

CS polling fail

Heartbeat inactive

Low

84.

NR

R356

CS polling restore

Heartbeat active

Low

85.

CP

R403

Auto set

Set by schedule

Low

86.

OA

E403

Auto unset

Unset by schedule

Low

87.

OT

E608

Late close

Postponed auto set

Low

88.

OK

R608

Early open

Manually unset before auto unset

Low

89.

IA

E313

Engineer reset request

Low

90.

IR

R313

Engineer reset restore

Low

91.

GA

E151

Technical alarm — gas

Gas detector alarm

High

92.

GR

R151

Technical restore — gas

Gas detector restore

High

93.

GB

E570

Technical bypass — gas

Gas detector inhibit

Low

94.

GU

R570

Technical unbypass — gas

Gas detector uninhibit

Low

95.

GS

E381

Technical long supervision —

gas

Gas detector long supervision alarm

Low

96.

GJ

R381

Technical long supervision

restore — gas

Gas detector long supervision restore

Low

97.

KA

E158

Technical alarm — high

temperature

High temperature detector alarm

Medium

98.

KR

R158

Technical restore — high

temperature

High temperature detector restore

Medium

99.

KB

E570

Technical bypass — high

temperature

High temperature detector inhibit

Low

100.

KU

R570

Technical unbypass — high

temperature

High temperature detector uninhibit

Low

101.

KS

E381

Technical long supervision —

high temperature

High temperature detector long supervision

alarm

Low

102.

KJ

R381

Technical long supervision

restore — high temperature

High temperature detector long supervision

restore

Low

103.

WA

E154

Technical alarm — water

Water detector alarm

Medium

104.

WR

R154

Technical restore — water

Water detector restore

Medium

105.

WB

E570

Technical bypass — water

Water detector inhibit

Low

106.

WU

R570

Technical unbypass — water

Water detector uninhibit

Low

107.

WS

E381

Technical long supervision —

water

Water detector long supervision alarm

Low

108.

WJ

R381

Technical long supervision

restore — water

Water detector long supervision restore

Low

109.

ES

E145

Tamper alarm

Expander / keypad tamper alarm

Medium

110.

EJ

R145

Tamper restore

Expander / keypad tamper restore

Medium

111.

HV

E129

Hold-up alarm confirm

Medium

112.

HW

R129

Confirmed hold-up alarm

restore

Low

#

SIA

code

CID

code

Function

Note

Reporting

priority

113.

UA

E150

Technical zone — general

alarm

Medium

114.

UR

R150

Technical zone — general

alarm restore

Medium

115.

TS

E607

Single zone walk test start

Start of single zone test, also for multiple

zones selected

High

116.

TE

R607

Single zone walk test end

End of single zone test, also for multiple

zones selected

Low

117.

LU

R628

Local programming fail

Low

118.

YP

E301

Power Supply Trouble

Low

119.

YQ

R301

Power Supply Restored

Low

UL Specification

General: The UL Listed system consists of the following features and compatible devices:

Electrical:

Software Version:

1.x

Installation Notes:

The system shall not be programmed to add input from the Web Server, UltraSync App, and

Wi Fi to smartphone.

The chime feature is only to be used in the disarm stage. It is not to be used as the main

audible alarm.

During the test mode, test AC and Battery every week by disconnecting AC power and

verifying 5 minutes of emergency signaling. Reinstall restraining means of power plug.

Replace the battery every xx years.

The RF jamming signal is displayed on the keypad and repeats until code is entered.

Compatible Receivers:

Operation has been verified with industry standard SIA Contact ID format. It is the Installer’s

responsibility to verify compatibility between the panel and the receiver used during

installation. The Installer shall verify the compatibility of the receiver and the system on a

yearly basis.

Listings and Approvals:

UL:

ANSI/UL 985 Household Fire Warning

ANSI/UL 1023 Household Burglar

ANSI/UL 1637 Home Health Care Signaling

cUL:

ULC S545 – Residential Fire Warning System Control Units

ULC/ORD-C1023 – Preliminary Standard for Household Burglar Alarm System Units

SIA:

ANSI/SIA CP-01-2010 False Alarm Reduction

Minimum System Configuration:

Control Panel UM-5000 for use with the following UL Listed accessories manufactured by

UTC:

TX-1012-01-1, TX-1012-01-3 DOOR CONTACT

60-362N-10-319.5 DOOR CONTACT

TX-6010-01-1 SMOKE DETECTOR

60-848-02-95 SMOKE DETECTOR

60-703-95 PIR

60-639-95R PIR

Abort:

Consult with your Installer to determine if your system is configured with a communicator

delay. A communicator delay will prevent a report to the central station if the control panel is

disarmed within 30-45 seconds after an intrusion alarm is triggered. Note: Fire-type alarms

are normally reported without a delay.

Quick exit:

Use the quick exit feature when someone wants to briefly leave while the home is still armed

(for instance to get the newspaper). This feature needs to be enabled by your Installer. When

you press the DISARM button, the display shows Exit Time is On. This allows a designated

exit door to be open for up to two minutes without triggering an alarm.

Note: The designated door may be opened and closed only once. If you close the designated

door behind you when you exit, you will have to disarm the system upon reentering. Leave

the designated door open while using the quick exit feature.

Note: The designated door may be opened and closed only once. If you close the designated

door behind you when you exit you will have to disarm the system upon reentering. Leave the

designated door open while using the quick exit feature.

Exit delay extension:

If enabled by your Installer, the Exit Delay extension feature will recognize when you arm the

system, leave your house and then quickly re-enter your house (such as you would if you

forgot your car keys.) In such a case ZX-6400 will restart your exit delay to give you the full

exit delay again.

Exit Progress Annunciation:

A pulsating audible sounds throughout the duration of the Exit Time to indicate that the exit

period is in process. A rapid pulsating audible sounds during the last ten (10) seconds of the

Exit Time to indicate that the Exit Time is running out.

Entry Progress Annunciation:

A pulsating audible sounds upon entry to indicate that the Entry Delay has begun.

Remote Control Devices: UTC model 6001064-95R

Keyfob operation / System Acknowledgement:

Unlock button. Disarm the system. LED light momentary on and two squawks from the

control panel

Lock button. Arm the system. LED light momentary on and two squawks from the control

panel

Light button. Toggle system-controlled lights on/off (if programmed).

Star button. As programmed in the system.

When the battery is low, the LED light will not turn on when buttons are pressed, and the

keyfob will not operate.

Canceling and preventing accidental alarms:

One of the biggest concerns you might have regarding your security system is causing an

accidental alarm. Most accidental alarms occur when leaving the residence after arming the

system or before disarming the system upon your return.

Alarms are canceled by entering a valid master or user code within the minimum cancel

window of five (5) minutes. After alarms are canceled, the system will be disarmed.

Recent Closing:

Enabled (2-minute window)

Sensor Tripping Instructions:

Sensor

Action

Door/window

Open the secured door or window.

Carbon monoxide alarm

Press and hold the Test/Hush button (approximately 5

seconds) until the unit beeps two times, and then release the

button.

Glass break

Test with an appropriate glass break sensor tester.

Motion sensor

Avoid the motion sensor field of view for 5 minutes, and then

enter its view.

Smoke

Press and hold the test button until the system sounds

transmission beeps.

Keyfob

Press and hold the Lock and Unlock buttons simultaneously

for 3 seconds.

Remote touchpad

Press and hold the two Emergency buttons simultaneously for

3 seconds.

SIA CP-01-2010 Programmable Features

This system is shipped with preset defaults to comply with the Security Industry Association

CP-01 Standard. The relevant settings are listed below and should not be changed to

maintain CP-01 compliance.

FEATURE

REQUIREMENT

RANGE

SHIPPING

DEFAULT

Exit Time

Required

(programmable)

For full or auto arming:

45 sec. - 2 min.

(255 sec. max.)

60 Seconds

Progress

Annunciation /

Disable - for Silent

Exit

Allowed

Individual keypads may be disabled

All annunciators enabled

Exit Time Restart

Required Option

For re-entry during exit time

Enabled

Auto Stay Arm on

Unvacated Premises

Required Option

(except for remote arm)

If no exit after full arm

Enabled

Exit Time and

Progress

Annunciation /

Disable - for Remote

Arm

Allowed Option

(for remote arm)

May be disabled - for remote arming

Enabled

Entry Delay(s)

Required

(programmable)

30 sec. - 4 min. **

30 Seconds

Abort Window – for

Non-Fire Sensors

Required Option

May be disabled - by sensor or

sensor type

Enabled

Abort Window Time

– for Non-Fire

Sensors

Required

(programmable)

0 sec. - 45 sec. **

30 Seconds

Abort annunciation

Required Option

Annunciate that no alarm was

transmitted

Enabled

Cancel Window

Required

Minimum duration of the window

shall be five (5) minutes.

Cancel Annunciation

Required Option

Annunciate that a Cancel was

transmitted

Enabled

Duress Feature

Allowed Option

No automatic derivative of another

user code

No duplicates with other user codes

Disabled

Cross Zoning

Required Option

Programming needed

Disabled

Programmable

Cross Zoning Time

Allowed

May Program

Per manufacturer

Swinger Shutdown

Required

(programmable)

For all non-fire sensors, shut down

at 1 to 6 trips

Two trips

Swinger Shutdown

Disable

Allowed

For non- police response sensors

Enabled

Fire Alarm

Verification

Required Option

Depends on panel and sensors

Disabled

Call Waiting Cancel

Required Option

Depends on user phone line

Disabled

Smoke and heat detector locations:

Selecting a suitable location is critical to the operation of smoke alarms. Figure 2 shows

some typical floorplans with recommended smoke and heat detector locations. Use these

location guidelines to optimize performance and reduce the chance of false alarms:

 Before mounting alarms, program (learn) them into memory and do a sensor test from the

alarm’s intended location to ensure good RF communication to the panel.

 Locate the alarm in environmentally controlled areas where the temperature range is

between 40 and 100°F (5 and 38°C) and the humidity is between 0 and 90%

noncondensing.

 Locate alarms away from ventilation sources that can prevent smoke from reaching the

alarm.

 Locate ceiling mounted alarms in the center of the room or hallway, at least 4 in. (10 cm)

away from any walls or areas.

 Locate wall mounted alarms so the top of the alarm is 4 to 12 in. (10 to 31 cm) below the

ceiling.

 In rooms with sloped, peaked, or gabled ceilings, locate alarms 3 ft. (0.9 m) down or away

from the highest point of the ceiling.

 When mounting to suspended ceiling tile, the tile must be secured with the appropriate

fasteners to prevent tile removal.

Note: Do not mount the alarm to the metal runners of suspended ceiling grids. The metal

runners can draw the magnet’s field away from the alarm’s reed switch and cause a false

tamper alarm.

Figure 2. Smoke and Heat Detector Locations:

Product Warnings

THESE PRODUCTS ARE INTENDED FOR SALE TO, AND INSTALLATION BY, AN EXPERIENCED

SECURITY PROFESSIONAL. INTERLOGIX CANNOT PROVIDE ANY ASSURANCE THAT ANY

PERSON OR ENTITY BUYING ITS PRODUCTS, INCLUDING ANY “AUTHORIZED DEALER”, IS

PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL SECURITY RELATED

PRODUCTS.

A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY SYSTEM MAY ONLY REDUCE

THE RISK OF EVENTS SUCH AS BREAK-INS, BURGLARY, ROBBERY OR FIRE; IT IS NOT

INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR, THAT ADEQUATE

WARNING OR PROTECTION WILL BE PROVIDED, OR THAT THERE WILL BE NO DEATH,

PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.

WHILE INTERLOGIX MAKES REASONABLE EFFORTS TO REDUCE THE PROBABILITY THAT A

THIRD PARTY MAY HACK, COMPROMISE OR CIRCUMVENT ITS SECURITY PRODUCTS OR

RELATED SOFTWARE, ANY SECURITY PRODUCT OR SOFTWARE MANUFACTURED, SOLD

OR LICENSED BY INTERLOGIX, MAY STILL BE HACKED, COMPROMISED AND/OR

CIRCUMVENTED.

INTERLOGIX DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR SECURITY

PANELS AND THEIR OUTPUTS/INPUTS INCLUDING, BUT NOT LIMITED TO, SENSORS OR

DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS A RESULT THESE

COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED TO CIRCUMVENT YOUR

ALARM/SECURITY SYSTEM.

BATTERY OPERATED SENSORS, DETECTORS, KEYFOBS, PANIC DEVICES AND OTHER

PANEL ACCESSORIES HAVE A LIMITED BATTERY LIFE. WHILE THESE PRODUCTS ARE

DESIGNED TO PROVIDE SOME WARNING OF IMMINENT BATTERY DEPLETION THE ABILITY

TO DELIVER SUCH WARNINGS IS LIMITED AND SUCH WARNINGS MAY NOT BE PROVIDED IN

ALL CIRCUMSTANCES. PERIODIC TESTING OF THE SYSTEM IN ACCORANCE WITH THE

INSTRUCTIONS PROVIDED IN THE USER MANUAL IS THE ONLY WAY TO ENSURE ALL

SENSORS, DETECTORS, KEYFOBS, PANIC DEVICES AND OTHER PANEL ACCESSORIES ARE

FUNCTIONING PROPERLY.

CERTAIN SENSORS, PANIC DEVICES AND OTHER PANEL ACCESSORIES MAY BE

PROGRAMMED AS “SUPERVISORY” INTO THE ALARM PANEL MEANING THAT THE ALARM

PANEL WILL INDICATE A TROUBLE IN THE EVENT IT DOES NOT RECEIVE A REGULAR

SIGNAL FROM THE DEVICE WITHIN A CERTAIN PERIOD OF TIME (E.G. 12 HOURS). CERTAIN

DEVICES CANNOT BE PROGRAMMED AS SUPERVISORY. DEVICES CAPABLE OF BEING

PROGRAMMED INTO AN ALARM PANEL AS SUPERVISORY MAY NOT BE PROPERLY

PROGRAMMED RESULTING IN A FAILURE TO REPORT TROUBLE WHICH COULD RESULT IN

DEATH, SERIOUS INJURY OR PROPERTY DAMAGE.

WARNING: DO NOT CONNECT MAINS VOLTAGE DIRECTLY TO ANY COMPONENT OF THE

ULTRASYNC MODULAR HUB OTHER THAN AN APPROVED TRANSFORMER. DOING SO

COULD DAMAGE THE COMPONENTS AND POSE AN ELECTRICAL HAZARD THAT COULD

RESULT IN A FIRE OR CAUSE SERIOUS ELECTRICAL SHOCK OR LOSS OF LIFE.

Warranty Disclaimers

INTERLOGIX HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER

EXPRESS, IMPLIED, STATUTORY OR OTHERWISE INCLUDING (BUT NOT LIMITED TO) ANY

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH

RESPECT TO ITS SECURITY PRODUCTS AND RELATED SOFTWARE. INTERLOGIX FURTHER

DISCLAIMS ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER

INFORMATION TRANSACTIONS ACT OR SIMILAR LAW AS ENACTED BY ANY STATE.

(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED

WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS

WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER

LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

INTERLOGIX MAKES NO REPRESENTATION, WARRANTY, COVENANT OR PROMISE THAT ITS

SECURITY PRODUCTS AND/OR RELATED SOFTWARE (I) WILL NOT BE HACKED,

COMPROMISED AND/OR CIRCUMVENTED; (II) WILL PREVENT, OR PROVIDE ADEQUATE

WARNING OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE; OR (III) WILL

WORK PROPERLY IN ALL ENVIRONMENTS AND APPLICATIONS.

Disclaimer

THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. UTC

ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY

DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED AS

A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF

THE CONTENTS OF THIS DOCUMENT. FOR THE LATEST DOCUMENTATION, CONTACT YOUR

LOCAL SUPPLIER OR VISIT US ONLINE AT WWW.INTERLOGIX.COM

This publication may contain examples of screen captures and reports used in daily

operations. Examples may include fictitious names of individuals and companies. Any

similarity to names and addresses of actual businesses or persons is entirely coincidental.

The illustrations in this manual are intended as a guide and may differ from your actual unit

as UltraSync is continually being improved.

Intended Use

Use this product only for the purpose it was designed for; refer to the data sheet and user

documentation. For the latest product information, contact your local supplier or visit us online

at www.interlogix.com

The system should be checked by a qualified technician at least every 3 years and the

backup battery replaced as required.

Copyright

Trademarks and Patents

All trademarks are the property of their respective owners. Interlogix, UltraSync name and

logo are trademarks of United Technologies Corporation. Interlogix is part of UTC Climate,

Controls & Security, a unit of United Technologies Corporation. IOS is the registered

trademark of Cisco Technology, Inc. Android, Google and Google Play are registered

trademarks of Google Inc. iPhone, Apple, iTunes are registered trademarks of Apple Inc. App

Store is a service mark of Apple Inc. Other trade names used in this document may be

trademarks or registered trademarks of the manufacturers or vendors of the respective

products.

Manufacturer

Placed on the market by:

UTC Fire & Security Americas Corporation, Inc.

3211 Progress Drive, Lincolnton, NC, 28092, USA

Contact Information

For contact information, visit us online at www.interlogix.com.

Customer Support

For technical support, see www.interlogix.com/support

Certification

Compliance labelling should be removed or adjusted if non-compliant configurations are

selected.

Advisory messages

Advisory messages alert you to conditions or practices that can cause unwanted results. The

advisory messages used in this document are shown and described below.

WARNING: Warning messages advise you of hazards that could result in injury or loss of life.

They tell you which actions to take or to avoid in order to prevent the injury or loss of life.

Caution: Caution messages advise you of possible equipment damage. They tell you which

actions to take or to avoid in order to prevent the damage.

Note: Note messages advise you of the possible loss of time or effort. They describe how to

avoid the loss. Notes are also used to point out important information that you should read.

Regulatory Notices

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by UTC Fire and Security could void the

user’s authority to operate the equipment.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is

subject to the following two conditions: (1) this device may not cause interference, and (2)

this device must accept any interference, including interference that may cause undesired

operation of the device.

Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Son

fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne doit pas

provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y compris celles

pouvant causer un mauvais fonctionnement de l'appareil.

Index Click on entries to navigate

A

Action Events Category and Types ................... 218

Action Results Category and Event Types ........ 219

Actions Submenus ............................................. 123

Add a Camera Manually .................................... 168

Add a Camera, Automatic Discovery ................... 76

Add Camera to UltraSync .................................. 195

Add Users .......................................................... 171

Adding Cameras to the Network .................. 194–95

Advanced Installation Using Web Server ............ 79

Advanced Programming, Actions ...................... 122

Advanced Programming, Area Groups .............. 149

Advanced Programming, Areas ........................... 96

Advanced Programming, Arm-Disarm ............... 127

Advanced Programming, Cameras ................... 168

Advanced Programming, Channel Groups ........ 161

Advanced Programming, Communicator........... 111

Advanced Programming, Devices / Enrollment . 129

Advanced Programming, Event Lists ................ 160

Advanced Programming, Holidays .................... 151

Advanced Programming, Menus ....................... 150

Advanced Programming, Network Servers ....... 169

Advanced Programming, Permissions .............. 145

Advanced Programming, Reporting and

Notifications ................................................... 107

Advanced Programming, Scenes ...................... 166

Advanced Programming, Schedules ................. 120

Advanced Programming, Sensor Options ......... 156

Advanced Programming, Sensor Types ............ 152

Advanced Programming, Sensors ....................... 92

Advanced Programming, Speech Tokens ......... 168

Advanced Programming, System ........................ 81

Appendices ........................................................ 207

Area Groups Submenus .................................... 149

Areas Configuration menu ................................... 58

Areas Submenus ................................................. 96

Arm Disarm Submenus ...................................... 127

Arming and Disarming ....................................... 201

B

Batteries ............................................................... 26

C

Cable Requirements ............................................ 28

Calculating Maximum Bus Cable Length........... 223

Calculations, Aux Current & Battery Capacity ... 230

Camera Setup Instructions ................................ 191

Camera Wi Fi Signal Strength ........................... 192

Cameras Submenus .......................................... 168

Cellular Module .................................................... 26

Cellular Radio Setup .......................................... 179

Change Default Camera Settings ...................... 199

Channel Configuration Menu ............................... 64

Channel Groups Submenus .............................. 161

Channels Submenus ......................................... 107

Check Cell Radio Signal Strength ..................... 183

Check Event History ............................................ 77

Check LAN Connection to UltraSync Servers ..... 38

Check System Connection Status ....................... 78

Choose a Location ............................................... 27

Communicator Submenus ................................. 111

Connect to xGen Web Server over LAN .............. 34

Connect using DLX 900 on LAN .......................... 40

Connect using DLX900 on UltraSync .................. 40

Connect via UltraSync App .................................. 36

Control Devices.................................................. 130

Control Output 1................................................. 131

Control Output 2................................................. 131

Control Output 3................................................. 132

Control Output 4................................................. 132

Control Output 5................................................. 132

Control Outputs .................................................. 131

CPU ....................................................................... 9

CPU Power Input Specifications ........................ 228

Current Consumption ......................................... 229

Customize Reporting Codes .............................. 163

D

Deleting Devices ................................................ 136

Devices Submenus .......................................... 130

Devices, Control................................................. 130

Devices, Interlogix Transmitters ........................ 143

Devices, Keypad ................................................ 137

Devices, Output Expansion Modules ............... 141

Devices, Zone Expansion M odules .................. 140

Devices, Z-Wave................................................ 144

Diagram Wiring .................................................... 30

Diagram, LED ...................................................... 32

Diagram, Terminal ............................................... 31

DLX900 Software ............................................... 207

E

Email Reporting ................................................. 110

Enrollment .......................................................... 134

Enrollment, Manual ............................................ 135

Environmental .................................................... 231

Event ID Table ................................................... 215

Event Lists Submenus ....................................... 160

Event Reporting Class Table ............................. 217

Example Sensor or Area Event ......................... 162

Example System Event ...................................... 162

Expander Installation ......................................... 177

F

Features & Benefits ............................................... 7

Ferrite Installation .................................................. 30

Firmware upgrade using DLX900 ...................... 210

Force Arming, Bypass, and Auto-Bypass .......... 100

Fuses ................................................................. 231

G

Glossary ............................................................. 203

Grounding ............................................................ 28

H

Hardware Installation ........................................... 27

History Events .................................................... 215

Holiday Configuration Menu ................................ 73

Holidays Submenus ........................................... 151

I

Install Optional Cellular Radio ........................... 179

Install UltraSync App ........................................... 43

Interlogix Transmitters ....................................... 143

K

Key Fob Configuration Menu ............................... 56

Keypads ............................................................. 137

Keypress Tamper .............................................. 201

L

LAN Wiring and Topology .................................... 21

Learn in a Keyfob ................................................. 54

Learn in Sensors .................................................. 49

Live Stream and Latest Clip............................... 197

Lock PIN Share .................................................... 75

M

Maintenance ...................................................... 231

Manually Assign IP Address ................................ 34

Menus Submenus .............................................. 150

Messages, App and Web Error ......................... 213

Messages, System Status ................................. 212

Messages, Z-Wave ............................................ 214

Minimum System Requirements .......................... 27

N

Network Configuration Menu ............................... 66

P

Permissions ....................................................... 174

Permissions Submenus ..................................... 145

Physical Dimensions .......................................... 231

Power Requirements ........................................... 27

Power Supplies .................................................. 143

Program Event Triggered Camera Clips ........... 197

Programming Areas ............................................. 57

Programming Cameras ........................................ 76

Programming Holidays ........................................ 73

Programming Methods ........................................ 33

Programming Reporting and Notifications ........... 63

Programming Relay Expansion Modules .......... 141

Programming Scenes .......................................... 68

Programming Schedules ..................................... 71

Programming the Network ................................... 65

Programming the System .................................... 60

Programming via On-Site Keypad ....................... 41

Programming via UltraSync ................................. 35

Programming via Web Server ............................. 34

R

Recommended Items to Change ......................... 41

Relay Expansion Modules ................................... 14

Removing a Camera .......................................... 168

Replacing Devices ............................................. 135

Reporting Fixed Codes in Contact I.D. .............. 165

Retrieve IP address ............................................. 34

S

Scene Action Event Type .................................. 167

Scene Configuration Menu .................................. 70

Scene Configuration Sequence ........................... 68

Scenes Submenus ............................................. 166

Schedules Configuration Menu............................ 72

Sensor Configuration Menu ................................. 53

Sensor Options Submenus ................................ 156

Sensor Options Table ........................................ 159

Sensor Submenus ............................................... 95

Sensor Types Submenus .................................. 152

Sensor Types Table ........................................... 155

Service and Test Options .................................... 88

Set Up a Web Access Passcode ......................... 35

Set Up Camera Ethernet/Wi Fi .......................... 191

Shielding .............................................................. 28

SIA and CID Reporting Code Descriptions ........ 232

SIA CP-01-2010 Programmable Features ......... 241

Smart Power Supply ............................................ 20

Specifications ..................................................... 228

System Building Blocks ..................................... 220

System Capacity .................................................... 7

System Clock ....................................................... 82

System Components ............................................. 9

System Configuration Menu ................................ 62

System Counters ................................................. 91

System Devices ................................................. 129

System General Features .................................. 228

System General Options ...................................... 83

System Menu Tree ............................................ 223

System Monitoring ............................................. 231

System Settings ................................................... 49

System Siren Options .......................................... 87

System Status ...................................................... 89

System Timers ..................................................... 84

T

Termination Jumpers ........................................... 28

Touch Screen Keypad ......................................... 11

Troubleshooting Camera ................................... 200

Troubleshooting DLX900 ................................... 209

Troubleshooting LAN Connections ...................... 35

Troubleshooting UltraSync Setup ........................ 39

U

UL Specification ................................................. 237

UltraSync App ...................................................... 43

UltraSync Color Codes ........................................ 47

UltraSync Touch Screen .................................... 185

Users and Permissions ...................................... 171

Users Submenus ............................................... 173

Using the UltraSync App ...................................... 44

V

View event triggered clips in History .................. 199

Viewing Cameras in UltraSync ............................ 76

Voice Library Table ............................................ 211

W

Web Access Passcode ........................................ 41

Wireless Expansion Modules ............................... 16

Z

Zone and Wireless Expansion Modules ............ 140

Zone Expansion Modules .................................... 12

Zone Start and End ............................................ 140

Z-Wave Devices................................................. 144

Ultrasync Modular Hub Reference Manual

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