Intermec Technologies BTS080-1 6820 and PW40 printers with Bluetooth Transmitter User Manual PW40 QSG
Intermec Technologies Corporation 6820 and PW40 printers with Bluetooth Transmitter PW40 QSG
Contents
User Manual
Compliance Statement Insert Device Name: Beltpack and Workbook Printers Model Number: 6808, 6808 CR, 6808 Workboard, 6808 SCR Workboard, PW40, PB40 The responsible party for the compliance of this device is: Intermec Technologies Corporation 6001 36th Avenue West Everett, WA 98203 USA (425) 348-2600 This product conforms to the following approvals. The user(s) of this product are cautioned to use accessories and peripherals approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product that are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Digital Emissions Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the radio of television receiving antenna. Increase the separation between the computer equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected. Consult the dealer or an experienced radio television technician for help. Canadian Digital Apparatus Compliance This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. 578-100-076 Revision D *578-100-076D* *578-100-076D* Page 1 of 2 DECLARATION OF CONFORMITY (According to ISO/IEC Guide 22 and EN 45014) PAGE ONE OF ONE THE PRODUCT HEREWITH COMPLIES WITH THE REQUIREMENTS OF : THE LOW-VOLTAGE DIRECTIVE 73/23/EEC. THE EMC DIRECTIVE 89/336/EEC. Manufacturer’s Name: Intermec Technologies Corporation 6001 36th Avenue West Everett, WA 98203 USA European Representative: Intermec International Incorporated Sovereign House, Vastern Road Reading, Berkshire RG1 8BT England Declares that the product listed below: Product Type: ITE/Residential, Commercial, and Light Industrial Product Name: Beltpack and Workboard Printers Model Number: 6808, 6808 CR, Options: All 6808 Workboard, 6808 SCR Workboard, PW40, PB40 Beginning Serial Number: All Date Issued: February 25, 2003 Conforms to the following product specifications: Safety: IEC 60950 / EN 60950 EMC: EN 55022 : 1998 / CISPR Publication 22 : 1997, Class B Limits and Methods EN 55024 : 1998 (CISPR 24) Information Technology Equipment – Immunity Characteristics – Limits and Methods of Measurement EN 61000-4-2 : 1995 – Electrostatic Discharge EN 61000-4-3 : 1995 – Radiated RF Field EN 61000-4-4 : 1995 – Electrical Fast Transients EN 61000-4-5 : 1995 – Voltage Surge EN 61000-4-6 : 1996 – Conducted RF Field EN 61000-4-11 : 1994 – Voltage Dips, Short Interruptions, and Variations EN61000-3-2 : 1995 + A1 : 1998 + A2 : 1998 – Harmonic Current Emissions EN61000-3-3 : 1995 – Voltage Fluctuation and Flicker I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Company Official: Arvin Danielson Signature: Signed Copy on File Position: Vice President Date: February 25, 2003 European Contact: Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT England; Phone INT+44 118 987 9400; Fax INT+44 118 987 9401 578-100-076 Revision D *578-100-076D* *578-100-076D* Page 2 of 2 Quick Start Guide PW40 4-Inch Workboard Printer Equipped with a BluetoothTM Qualified Module by Socket Communications Packing List Check to ensure that you receive these items: S IntermecR PW40A0B140 Printer (4-inch thermal workboard printer with Bluetooth* a qualified module by Socket Communications) S One roll of paper (in printer) S Battery Packs (installed) S Compliance Statement S Warranty Card *Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. E 2003 by Intermec Technologies Corporation. All rights reserved. Common Accessories List Cable Part Number Data Cable (Hirose to RJ-45) 321-578-001 Power Adapters Part Number Cigarette Lighter Auto Adapter (5 Amp 12 Volt 6 inch coiled) 320-066-033 Charger for Workboard batteries ONLY 320-066-042 International Charger for Mobile Computer batteries ONLY 851-060-002 International Charger for Workboard and Mobile Computer 851-060-003 Supplies Part Number Replacement Li-Ion 7.2 volt 1.35 mAhr Battery 320-081-021 Thermal paper 130’/roll, 50/case 815-034-015 Cleaning Card 320-066-013 PW40 Printer Quick Start Guide Getting Started DC power jack Paper roll RJ-11 port Paper advance wheel Paper release lever Battery packs Self-Test button Charge LED: Green-ready, Redbattery low Scan trigger access opening PW40 Printer Quick Start Guide Before Using Your Printer For the First Time Remove the protective tab strips underneath the batteries. They are placed there to keep your printer from discharging during shipment. 1 Push against the battery removal tabs and lift the battery up before pulling on the protective tab strips. These tabs prevent the battery contacts from touching and therefore, no charging occurs. 2 If your printer won’t charge after removing the protective tabs, check for and remove any residue in the battery pin area. Center battery support posts Battery removal tabs (one on each side) Battery contact protective tab strip (one for each pack) Battery pack Battery contact protective tab strips (removed) Charging the Lithium Ion Batteries S The printer battery charges in about three hours. S Depending on the charger you are using, you can charge the mobile computer battery, workboard battery or both. PW40 Printer Quick Start Guide LED Battery Indicators LED State of Charge Action Solid Red In Progress Waiting for green LED Green Complete Remove Charger Slow Red Flashing Low Temperature or battery is disconnected Change environment or connect battery Fast Red Flashing High Temperature Change environment Slow Red and Orange Flashing Low Voltage Wait for solid red Fast Red and Orange Flashing High Voltage Wait for solid red Slow Orange Flashing Timeout Restart charge Fast Orange Flashing Internal Error Remove battery to power down completely and reconnect. Or unplug from charging source, wait 15-20 seconds, and reconnect. Beep Indicator Number of Beeps Indicates One Printer has come out of sleep mode Two Printer is out of paper Three Battery is low One long beep No program in printer, only boot code Determining Current Battery Power To determine the current charge on the battery pack, print out a self-test by pressing and holding the red self-test button for four seconds. If the battery is good, you will see the abbreviation for the word “GOOD” next to the Battery voltage print out. This printer has a built in low battery detector. When the printer’s battery voltage is low, the printer beeps three times, indicating a Low Battery Warning. This only happens if the printer is awake. PW40 Printer Quick Start Guide Paper Loading Out of Paper The PW40 Printer sounds two quick beeps when it runs out of paper. If the printer is out of paper, the printer suspends operation until paper is present and the lever is down. The printer continues to communicate with the mobile computer as long as it does not “time out.” Once the printer restarts, it finishes the rest of the print job from where it left off. Removing Paper Core from your PW40 Printer 1 Unsnap the latch and lift up the cover. 2 Wrap your index finger around the empty paper core and pull up. The paper rod will snap out. 3 Remove the empty paper core and discard. Paper Loading Standard Paper If you are using standard paper, you can load the paper automatically or manually. Experiment to find out which method is best for you. Linered Labels If you are using linered paper, it is best to use the manual paper loading method. Automatic Paper Loading 1 Press the red self-test button to wake the printer. 2 With the loose, clean edge of the paper coming from the bottom of the roll, insert the edge of the paper between the roller and the platen. 3 Pushing the button again while the printer is awake causes the mechanism to feed about one inch of paper. 4 Insert the paper into the paper well with it resting on the paper rod clips. Manual Paper Loading 1 Lift up the paper release lever. This takes the pressure off the platen. Make sure you have a clean edge on the new paper roll. PW40 Printer Quick Start Guide 2 Take the edge of the paper and fold it 45 degrees. 3 Insert the tip of the paper between the roller and the platen. 4 Push on the paper until the tip is peeking out the other side. (If it seems too tight to insert the tip, lift up the paper release lever and turn the gear to advance the paper). 5 Grab the tip and pull it through until the paper is straight. 6 Push down the paper release lever and insert the paper into the paper well with it resting in the paper rod clips. 7 Press the red button while the printer is on and it will feed paper. You will need about two inches of paper coming out of the mechanism. 8 Lower the cover while placing the extra paper though the tear bar. 9 Close Latch Cover and tear off extra paper. PW40 Printer Quick Start Guide Printer Self-Test Push the red button and hold for about four seconds to print a self-test. Below is an explanation of the print-out. Self-Test Print-out Explanation Test Item Description F/W Ver The internal software version (4.26 for printer, 1.09 or greater for card reader) Timeout The seconds between printing and sleep mode. Baud Rate The speed at which the printer receives data. Parity Odd, Even, or None Data Bits Matches with computer sending data to printer. Handshake The way the printer handles flow control from host. Burn Adj Amount of heat used to print on the thermal paper. Beeper May be turned On or Off. Batt Volt Current voltage of the battery pack. Batt Temp Temperature of the battery. Flash/RAM 1 Mb or 4 Mb Flash/1 Mb or 4 Mb RAM Boot Version Boot sector firmware. Prnhd Temp Temperature of print head (between 0 and 50 degrees). Infrared Toggles between On and Off Device Name Shows type of device (i.e. 4t) Device Nickname Shows user name for printer. Available Fonts “LOC” shows whether a font is Resident (R) or Downloaded (D). “CPI” shows characters per inch. “DESCRIPTION” describes the font. “NAMES” give the “Easy Print” name, the Line Printer name, and the hexadecimal equivalent of that name. Available Graphics “LOC” shows whether a font is Resident (R) or Downloaded (D). “CPI” shows characters per inch. “DESCRIPTION” describes the graphic. “NAMES” give the “Easy Print” name, the Line Printer name, and the hexadecimal equivalent of that name. PW40 Printer Quick Start Guide Self-Test Print-out Explanation (continued) Test Item Description Available Bar Codes All supported barcodes are displayed. “DESCRIPTION” describes the graphic. “NAMES” give the “Easy Print” name, the Line Printer name, and the hexadecimal equivalent of that name. Card Reader Option Shows the current Card Reader configuration (not available at this time). Replacing the Battery 1 Open the cover and gently push the battery lock tabs away while lifting the battery up. 2 Insert the new battery by putting the non contact area of the battery in first towards the center. 3 Push down on the battery near the battery lock tabs. 4 Charge the new battery. Center battery support posts Battery removal tabs (one on each side) Battery packs PW40 Printer Quick Start Guide Using Your Printer 1 Put the mobile computer in the holder on the printer. 2 As you use the printer the power comes from the battery in the printer. When the printer battery runs down the printer will not operate until the battery is recharged. PW40 Printer using Wireless Printing Serial/Wireless Mode The PW40 comes to you as a serial mode printer. To switch the mode to Wireless Printing it is necessary to toggle the mode via the self-test function of the printer. Performing the self-test indicates the current mode of the printer. The mode displays on the ticket and an audible indication sounds. Each time the self-test function is performed the mode will toggle between wireless printing and serial modes. Printer Self-Test 1 Press the Paper Advance (red) button for at least five seconds to run a Self-Test. Verify that the RF Module Power is On. S This means you will be holding it long enough to hear the beep and complete a paper advance. S The self-test indicates the current state of your printer. Verify the current mode by reading the Power status line from the printout. Note: When shipping your printer via air freight, turn the wireless printing mode off and set to serial to disable the radio. 700 Mobile Computer Preparation 1 On your mobile computer, tap the Bluetootht icon located in the System tray on the Today screen. 2 Select Advanced Features → Bluetooth Devices. 3 From the Tools menu, select Device Discovery. You are presented with a couple of screens detailing the device discovery process. 4 You are now presented with a screen allowing you to modify the selection parameters. The default should work for your needs. 10 PW40 Printer Quick Start Guide 5 Click Next to proceed. A search for Bluetooth devices is performed followed by a look-up of discovered device names. The progress bars indicate the inquiry status. 6 A list of discovered devices displays: S If your remote wireless printer is discovered and presented in the list, select the appropriate check box and click Next. S If your remote device is not displayed, ensure that the device and its radio are switched ON. Click Next, then select Finish. 7 A progress bar appears indicating Service Discovery is being performed. If the discovery is successful a screen with Successful discovery displays. Click Finish. The remote device icon appears in the Bluetooth Devices Folder. Verify that the service for this device was discovered by looking at the properties (Device → Properties). If the Services tab lists ”Wireless Printer”, the service was discovered correctly. If it doesn’t, select the Update button on the Services tab to try to rediscover the services available (sometimes it will take a couple tries to correctly discover the services). 8 Verify that your Wireless Printing device is set as your “favorite” COM device. In the Bluetooth Devices Folder, select Tools → My Favorite. In the Favorites screen, ensure your printer shows as My Favorite COM Port Device. 700 Color Mobile Computer applications access the wireless printing on COM6 port. 700 Monochrome Mobile Computer applications access wireless printing on COM7 port. Note: Dropping your printer can cause a power interruption to your wireless printing operation. To ensure that your Wireless Printing is still active, print a self-test. If the radio is off, the self-test turns the radio On. PW40 Printer Quick Start Guide 11 Maintenance and Troubleshooting Cleaning the Interior Dirt, adhesive, and residue collect on the print head of the printer and need to be removed. Clean your printer once a month if you use it frequently, or once every three months if used infrequently. Cleaning the Exterior When the outside of your portable printer needs cleaning, use a soft cloth and mild cleanser if necessary. Do not use abrasive cleanser, chemicals or scrubbing pads, as your printer’s finish could become marked. Troubleshooting Paper Loading Problems If the paper feed mechanism does not feed correctly on the first part of a new paper roll, remove two to three feet of paper from the outside of the roll. The length of paper rolls can vary by as much as five feet, making the roll too thick for the printer to accommodate. If the printer is out of paper (or the paper release lever is in the up position) this condition interrupts a batch of receipts, and the printer suspends operation until the condition is fixed. The printer continues to communicate with the mobile computer as long as it does not “time out.” Once the printer is operational, the suspended print batch (if any) continues to print, ensuring that all receipts are properly printed. Not Printing 1 Print a self-test. If the self-test will not print, check battery voltage by plugging the printer into a wall outlet using the AC adapter. Repeat the self-test, and check the Battery Voltage print out. Charge battery if necessary or replace. Note: If the battery is depleted, it may take 5-10 minutes of charging before the printer can print a self-test. 2 Make sure the paper is properly installed (with lever closed). 3 Turn the print head knob to ensure that paper is not jammed. 12 PW40 Printer Quick Start Guide 4 Check cable connections. Make sure the modular connector is inserted and clipped in. 5 Check to see if your cable has been damaged by excessive pulling. A cable may also be damaged if it is bent at sharp angles. 6 Use only the recommended battery pack for the printer. 7 Printer will not print on wrong side of paper. Re-load if necessary. Print Roller Appears Dirty Clean Your Printer. Liner’ed Labels Liner’ed label printing can cause the print head to become sticky. Print is too Light If you are not getting satisfactory darkness, connect your printer to the personal computer containing your Configuration Program and click on the Paper Options button. Adjust the darkness setting to a higher percentage until the print is dark and crisp. Charging Problems Using an AC Adapter If the printer does not respond when it is connected to an AC adapter, there could be a problem with the adapter or with the wall outlet. Note: If the battery is depleted, it may take 5-10 minutes of charging before the printer can print a self test. Using a Cigarette Lighter Adapter If the printer does not respond when it is connected to a cigarette lighter adapter, it is possible that the fuse may be blown. To check, remove the cigarette lighter adapter from all power supplies and unscrew the cover over the pin. Pull out the fuse. If the elements in the fuse appear broken, replace the fuse. Programming Problems Refer to the Intermec Portable Printers Technical Reference Manual (p/n: 978-018-001) Section 4 for more details OR call the Intermec Technical Support 1-800-755-5505 for assistance. PW40 Printer Quick Start Guide 13 Specifications Printer Specifications Item Spec Detail Dimension 13.6 x 8.5 x 2.7 in. (34.54 x 21.6 x 6.9 cm) Weight 3.15 lb (1428.82 g) printer 4.30 lb (1950.45 g ) printer with mobile computer Print Method Direct Thermal Paper Medium Thermal paper Paper Width 4.40 in. (112 mm) Operating Temperature +32° to +122°F (0° to +50°C) Interface RS-232C, ASK Characters Full IBM and international character sets Protocol Easy Print Protocol for Bar Codes, Stored Graphics, Rotated Fonts. Power 1350 mAh Li Ion cell pack Warranty One year, includes print head. Extended warranty available. 14 PW40 Printer Quick Start Guide Global Services and Support To request technical support, on-site repair service, return your equipment for factory repair, arrange to have a site survey or product installation or check on service contract status, you may select one of the options: Web Support Visit our web site http://www.intermec.com to download many of our current manuals in PDF format, utilize our technical knowledge base ‘Knowledge Central’ or to request technical support. Technical Support To request technical support on your Intermec product call 1-800-755-5505. Product Warranty We warrant that Intermec Technologies Corporation products will be free from defects in manufacturing materials and workmanship for one (1) year from date of shipment. This one year warranty applies to the PW40 Printer only. The warranty on the battery pack is 90 days from date of shipment. Conditions of Warranty 1 Purchaser must obtain a Return Authorization (RA) number from the Intermec Service Center (1-800-755-5505) within the warranty period. 2 Purchaser will provide a written, detailed description of the defect. 3 The product must be promptly returned to the designated Intermec Service Center, freight prepaid by Purchaser. 4 Upon examination of the product, Intermec must agree that the defect exists and is covered by this warranty. Warranty repairs will be completed at the Service Center and returned to the Purchaser by prepaid surface freight. The foregoing is a summary of the standard warranty, which shall be purchaser’s sole remedy. Complete warranty details can be found in your purchase agreement or obtained from your local Intermec sales office. In no event shall Intermec Technologies Corporation nor its suppliers be liable for any special, consequential, or incidental damages. PW40 Printer Quick Start Guide 15 Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 tel 425.348.2600 fax 425.355.9551 www.intermec.com PW40A0B140 Printer Quick Start Guide-April, 2003 *962018020B* 962018020B 16 PW40 Printer Quick Start Guide
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