Intermec Technologies BTS080 8520-00080 radio in 700C User Manual PW40 QSG
Intermec Technologies Corporation 8520-00080 radio in 700C PW40 QSG
Contents
Users Manual
578-100-076 Revision D Page 1 of 2
*578-100-076D*
*578-100-076D*
Compliance Statement Insert
Device Name: Beltpack and Workbook Printers Model Number: 6808, 6808 CR,
6808 Workboard, 6808 SCR Workboard,
PW40, PB40
The responsible party for the compliance of this device is: Intermec Technologies Corporation
6001 36th Avenue West
Everett, WA 98203 USA
(425) 348-2600
This product conforms to the following approvals. The user(s) of this product are cautioned to use accessories and peripherals
approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product
that are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of
the users authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Digital Emissions Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the radio of television receiving antenna.
• Increase the separation between the computer equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected.
• Consult the dealer or an experienced radio television technician for help.
Canadian Digital Apparatus Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
578-100-076 Revision D Page 2 of 2
*578-100-076D*
*578-100-076D*
DECLARATION OF CONFORMITY
(According to ISO/IEC Guide 22 and EN 45014)
PAGE ONE OF ONE
THE PRODUCT HEREWITH COMPLIES WITH THE REQUIREMENTS OF :
THE LOW-VOLTAGE DIRECTIVE 73/23/EEC.
THE EMC DIRECTIVE 89/336/EEC.
Manufacturer’s Name: European Representative:
Intermec Technologies Corporation Intermec International Incorporated
6001 36th Avenue West Sovereign House, Vastern Road
Everett, WA 98203 Reading, Berkshire
USA RG1 8BT England
Declares that the product listed below:
Product Type: ITE/Residential, Commercial, and Light Industrial
Product Name: Beltpack and Workboard Printers
Model Number: 6808, 6808 CR, Options: All
6808 Workboard, 6808 SCR Workboard,
PW40, PB40
Beginning Serial Number: All Date Issued: February 25, 2003
Conforms to the following product specifications:
Safety: IEC 60950 / EN 60950
EMC: EN 55022 : 1998 / CISPR Publication 22 : 1997, Class B Limits and Methods
EN 55024 : 1998 (CISPR 24) Information Technology Equipment – Immunity Characteristics –
Limits and Methods of Measurement
EN 61000-4-2 : 1995 – Electrostatic Discharge
EN 61000-4-3 : 1995 – Radiated RF Field
EN 61000-4-4 : 1995 – Electrical Fast Transients
EN 61000-4-5 : 1995 – Voltage Surge
EN 61000-4-6 : 1996 – Conducted RF Field
EN 61000-4-11 : 1994 – Voltage Dips, Short Interruptions, and Variations
EN61000-3-2 : 1995 + A1 : 1998 + A2 : 1998 – Harmonic Current Emissions
EN61000-3-3 : 1995 – Voltage Fluctuation and Flicker
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s)
and Standard(s).
Company Official: Arvin Danielson Position: Vice President
Signature: Signed Copy on File Date: February 25, 2003
European Contact: Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1
8BT England; Phone INT+44 118 987 9400; Fax INT+44 118 987 9401
Quick Start Guide
PW40
4-Inch Workboard
Equipped with a
Bluetooth
TM
Qualified Module
by Socket
Communications
Printer
2 PW40 Printer Quick Start Guide
Packing List
Checktoensurethatyoureceivetheseitems:
SIntermecRPW40A0B140 Printer (4-inch thermal workboard
printer with Bluetooth* a qualified module by Socket Com-
munications)
SOne roll of paper (in printer)
SBattery Packs (installed)
SCompliance Statement
SWarranty Card
*Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
E2003 by Intermec Technologies Corporation. All rights re-
served.
Common Accessories List
Cable Part
Number
Data Cable (Hirose to RJ-45) 321-578-001
Power Adapters Part
Number
Cigarette Lighter Auto Adapter (5 Amp 12 Volt 6 inch coiled) 320-066-033
Charger for Workboard batteries ONLY 320-066-042
International Charger for Mobile Computer batteries ONLY 851-060-002
International Charger for Workboard and Mobile Computer 851-060-003
Supplies Part
Number
Replacement Li-Ion 7.2 volt 1.35 mAhr Battery 320-081-021
Thermal paper 130’/roll, 50/case 815-034-015
Cleaning Card 320-066-013
3
PW40 Printer Quick Start Guide
Getting Started
DC power jack
Battery packs Self-Test button
Charge LED:
Green-ready, Red-
battery low
Paper
release lever
Paper advance
wheel
RJ-11 port
Paper roll
Scan trigger access opening
4 PW40 Printer Quick Start Guide
Before Using Your Printer For the First
Time
Remove the protective tab strips underneath the batteries. They
are placed there to keep your printer from discharging during
shipment.
1Push against the battery removal tabs and lift the battery up
before pulling on the protective tab strips. These tabs pre-
vent the battery contacts from touching and therefore, no
charging occurs.
2If your printer won’t charge after removing the protective
tabs, check for and remove any residue in the battery pin
area.
Battery removal tabs
(one on each side)
Center battery
support posts
Battery pack
Battery contact protective tab strip
(one for each pack)
Battery contact
protective tab strips (removed)
Charging the Lithium Ion Batteries
SThe printer battery charges in about three hours.
SDepending on the charger you are using, you can charge the
mobile computer battery, workboard battery or both.
5
PW40 Printer Quick Start Guide
LED Battery Indicators
LED State of Charge Action
Solid Red In Progress Waiting for green LED
Green Complete Remove Charger
Slow Red Flashing Low Temperature or
battery is disconnected
Change environment or
connect battery
Fast Red Flashing High Temperature Change environment
Slow Red and Orange
Flashing
Low Voltage Wait for solid red
Fast Red and Orange
Flashing
High Voltage Wait for solid red
Slow Orange Flashing Timeout Restart charge
Fast Orange Flashing Internal Error Remove battery to pow-
er down completely and
reconnect. Or unplug
from charging source,
wait 15-20 seconds, and
reconnect.
Beep Indicator
Number of Beeps Indicates
One Printer has come out of sleep mode
Two Printer is out of paper
Three Battery is low
One long beep No program in printer, only boot code
Determining Current Battery Power
To determine the current charge on the battery pack, print out a
self-test by pressing and holding the red self-test button for four
seconds. If the battery is good, you will see the abbreviation for
the word “GOOD” next to the Battery voltage print out.
This printer has a built in low battery detector. When the print-
er’s battery voltage is low, the printer beeps three times, indicat-
ing a Low Battery Warning. This only happens if the printer is
awake.
6 PW40 Printer Quick Start Guide
Paper Loading
Out of Paper
The PW40 Printer sounds two quick beeps when it runs out of
paper. If the printer is out of paper, the printer suspends opera-
tion until paper is present and the lever is down. The printer
continues to communicate with the mobile computer as long as
it does not “time out.” Once the printer restarts, it finishes the
rest of the print job from where it left off.
Removing Paper Core from your PW40 Printer
1Unsnap the latch and lift up the cover.
2Wrap your index finger around the empty paper core and pull
up. The paper rod will snap out.
3Remove the empty paper core and discard.
Paper Loading
Standard Paper
If you are using standard paper, you can load the paper auto-
matically or manually. Experiment to find out which method is
best for you.
Linered Labels
If you are using linered paper, it is best to use the manual paper
loading method.
Automatic Paper Loading
1Press the red self-test button to wake the printer.
2With the loose, clean edge of the paper coming from the bot-
tom of the roll, insert the edge of the paper between the roller
and the platen.
3Pushing the button again while the printer is awake causes
the mechanism to feed about one inch of paper.
4Insert the paper into the paper well with it resting on the pa-
per rod clips.
Manual Paper Loading
1Lift up the paper release lever. This takes the pressure off the
platen. Make sure you have a clean edge on the new paper
roll.
7
PW40 Printer Quick Start Guide
2Taketheedgeofthepaperandfoldit45degrees.
3Insert the tip of the paper between the roller and the platen.
4Push on the paper until the tip is peeking out the other side.
(If it seems too tight to insert the tip, lift up the paper release
lever and turn the gear to advance the paper).
5Grab the tip and pull it through until the paper is straight.
6Push down the paper release lever and insert the paper into
the paper well with it resting in the paper rod clips.
7Press the red button while the printer is on and it will feed
paper. You will need about two inches of paper coming out of
the mechanism.
8Lower the cover while placing the extra paper though the tear
bar.
9Close Latch Cover and tear off extra paper.
8 PW40 Printer Quick Start Guide
Printer Self-Test
Push the red button and hold for about four seconds to print a
self-test. Below is an explanation of the print-out.
Self-Test Print-out Explanation
Test Item Description
F/W Ver The internal software version (4.26 for printer, 1.09
or greater for card reader)
Timeout The seconds between printing and sleep mode.
Baud Rate The speed at which the printer receives data.
Parity Odd, Even, or None
Data Bits Matches with computer sending data to printer.
Handshake The way the printer handles flow control from host.
Burn Adj Amount of heat used to print on the thermal paper.
Beeper May be turned On or Off.
Batt Volt Current voltage of the battery pack.
Batt Temp Temperature of the battery.
Flash/RAM 1Mbor4MbFlash/1Mbor4MbRAM
Boot Version Boot sector firmware.
Prnhd Temp Temperature of print head (between 0 and 50 de-
grees).
Infrared Toggles between On and Off
Device Name Showstypeofdevice(i.e.4t)
Device Nickname Shows user name for printer.
Available Fonts “LOC” shows whether a font is Resident (R) or
Downloaded (D). “CPI” shows characters per inch.
“DESCRIPTION” describes the font. “NAMES”
give the “Easy Print” name, the Line Printer name,
and the hexadecimal equivalent of that name.
Available Graphics “LOC” shows whether a font is Resident (R) or
Downloaded (D). “CPI” shows characters per inch.
“DESCRIPTION” describes the graphic.
“NAMES” give the “Easy Print” name, the Line
Printer name, and the hexadecimal equivalent of that
name.
9
PW40 Printer Quick Start Guide
Self-Test Print-out Explanation (continued)
DescriptionTest Item
Available Bar Codes All supported barcodes are displayed. “DE-
SCRIPTION” describes the graphic. “NAMES”
give the “Easy Print” name, the Line Printer name,
and the hexadecimal equivalent of that name.
Card Reader Option Shows the current Card Reader configuration (not
available at this time).
Replacing the Battery
1Open the cover and gently push the battery lock tabs away
while lifting the battery up.
2Insert the new battery by putting the non contact area of the
battery in first towards the center.
3Push down on the battery near the battery lock tabs.
4Charge the new battery.
Battery removal tabs
(one on each side)
Center battery
support posts
Battery packs
10 PW40 Printer Quick Start Guide
Using Your Printer
1Put the mobile computer in the holder on the printer.
2As you use the printer the power comes from the battery in
the printer. When the printer battery runs down the printer
will not operate until the battery is recharged.
PW40 Printer using Wireless Printing
Serial/Wireless Mode
The PW40 comes to you as a serial mode printer. To switch the
mode to Wireless Printing it is necessary to toggle the mode via
the self-test function of the printer.
Performing the self-test indicates the current mode of the print-
er. The mode displays on the ticket and an audible indication
sounds. Each time the self-test function is performed the mode
will toggle between wireless printing and serial modes.
Printer Self-Test
1Press the Paper Advance (red) button for at least five seconds
to run a Self-Test. Verify that the RF Module Power is On.
SThis means you will be holding it long enough to hear the
beep and complete a paper advance.
SThe self-test indicates the current state of your printer.
Verify the current mode by reading the Power status line
from the printout.
Note: When shipping your printer via air freight,
turn the wireless printing mode off and set to serial
to disable the radio.
700 Mobile Computer Preparation
1On your mobile computer, tap the Bluetoothticon located
in the System tray on the Today screen.
2Select Advanced Features →Bluetooth Devices.
3From the Tools menu, select Device Discovery.Youarepre-
sented with a couple of screens detailing the device discovery
process.
4You are now presented with a screen allowing you to modify
the selection parameters. The default should work for your
needs.
11
PW40 Printer Quick Start Guide
5Click Next to proceed. A search for Bluetooth devices is per-
formed followed by a look-up of discovered device names.
The progress bars indicate the inquiry status.
6A list of discovered devices displays:
SIf your remote wireless printer is discovered and presented
in the list, select the appropriate check box and click
Next.
SIf your remote device is not displayed, ensure that the de-
vice and its radio are switched ON. Click Next, then select
Finish.
7A progress bar appears indicating Service Discovery is being
performed.
If the discovery is successful a screen with Successful discovery
displays. Click Finish. The remote device icon appears in the
Bluetooth Devices Folder. Verify that the service for this device
was discovered by looking at the properties (Device →Proper-
ties).
If the Services tab lists ”Wireless Printer”, the service was
discovered correctly.
If it doesn’t, select the Update buttonontheServices tab to
try to rediscover the services available (sometimes it will take
a couple tries to correctly discover the services).
8Verify that your Wireless Printing device is set as your “favor-
ite” COM device. In the Bluetooth Devices Folder, select
Tools →My Favorite.IntheFavorites screen, ensure your
printer shows as My Favorite COM Port Device.
700 Color Mobile Computer applications access the wireless
printing on COM6 port. 700 Monochrome Mobile Computer
applications access wireless printing on COM7 port.
Note: Dropping your printer can cause a power in-
terruption to your wireless printing operation. To
ensure that your Wireless Printing is still active, print
a self-test. If the radio is off, the self-test turns the
radio On.
12 PW40 Printer Quick Start Guide
Maintenance and Troubleshooting
Cleaning the Interior
Dirt, adhesive, and residue collect on the print head of the
printer and need to be removed. Clean your printer once a
month if you use it frequently, or once every three months if
used infrequently.
Cleaning the Exterior
When the outside of your portable printer needs cleaning, use a
soft cloth and mild cleanser if necessary. Do not use abrasive
cleanser, chemicals or scrubbing pads, as your printer’s finish
could become marked.
Troubleshooting
Paper Loading Problems
If the paper feed mechanism does not feed correctly on the first
part of a new paper roll, remove two to three feet of paper from
theoutsideoftheroll.Thelengthofpaperrollscanvarybyas
much as five feet, making the roll too thick for the printer to
accommodate.
If the printer is out of paper (or the paper release lever is in the
up position) this condition interrupts a batch of receipts, and
the printer suspends operation until the condition is fixed. The
printer continues to communicate with the mobile computer as
long as it does not “time out.”
Once the printer is operational, the suspended print batch (if
any) continues to print, ensuring that all receipts are properly
printed.
Not Printing
1Print a self-test. If the self-test will not print, check battery
voltage by plugging the printer into a wall outlet using the
AC adapter. Repeat the self-test, and check the Battery Volt-
age print out. Charge battery if necessary or replace.
Note: If the battery is depleted, it may take 5-10
minutes of charging before the printer can print a
self-test.
2Make sure the paper is properly installed (with lever closed).
3Turn the print head knob to ensure that paper is not
jammed.
13
PW40 Printer Quick Start Guide
4Check cable connections. Make sure the modular connector
is inserted and clipped in.
5Check to see if your cable has been damaged by excessive
pulling.Acablemayalsobedamagedifitisbentatsharp
angles.
6Use only the recommended battery pack for the printer.
7Printer will not print on wrong side of paper. Re-load if nec-
essary.
Print Roller Appears Dirty
Clean Your Printer.
Liner’ed Labels
Liner’ed label printing can cause the print head to become
sticky.
Print is too Light
If you are not getting satisfactory darkness, connect your printer
to the personal computer containing your Configuration Pro-
gram and click on the Paper Options button. Adjust the dark-
ness setting to a higher percentage until the print is dark and
crisp.
Charging Problems
Using an AC Adapter
If the printer does not respond when it is connected to an AC
adapter, there could be a problem with the adapter or with the
wall outlet.
Note: If the battery is depleted, it may take 5-10
minutes of charging before the printer can print a self
test.
Using a Cigarette Lighter Adapter
If the printer does not respond when it is connected to a ciga-
rette lighter adapter, it is possible that the fuse may be blown.
To check, remove the cigarette lighter adapter from all power
supplies and unscrew the cover over the pin. Pull out the fuse. If
the elements in the fuse appear broken, replace the fuse.
Programming Problems
Refer to the Intermec Portable Printers Technical Reference Manu-
al (p/n: 978-018-001) Section 4 for more details OR call the
Intermec Technical Support 1-800-755-5505 for assistance.
14 PW40 Printer Quick Start Guide
Specifications
Printer Specifications
Item Spec Detail
Dimension 13.6 x 8.5 x 2.7 in.
(34.54 x 21.6 x 6.9 cm)
Weight 3.15 lb (1428.82 g) printer
4.30 lb (1950.45 g ) printer with mobile comput-
er
Print Method Direct Thermal
Paper Medium Thermal paper
Paper Width 4.40 in. (112 mm)
Operating Temperature +32°to +122°F(0°to +50°C)
Interface RS-232C, ASK
Characters Full IBM and international character sets
Protocol Easy Print Protocol for Bar Codes, Stored Graph-
ics, Rotated Fonts.
Power 1350 mAh Li Ion cell pack
Warranty One year, includes print head. Extended warranty
available.
15
PW40 Printer Quick Start Guide
Global Services and Support
To request technical support, on-site repair service, return your
equipment for factory repair, arrange to have a site survey or
product installation or check on service contract status, you may
select one of the options:
Web Support
Visit our web site http://www.intermec.com to download many of
our current manuals in PDF format, utilize our technical knowl-
edge base ‘Knowledge Central’ or to request technical support.
Technical Support
To request technical support on your Intermec product call
1-800-755-5505.
Product Warranty
We warrant that Intermec Technologies Corporation products
will be free from defects in manufacturing materials and work-
manship for one (1) year from date of shipment. This one year
warranty applies to the PW40 Printer only. The warranty on the
battery pack is 90 days from date of shipment.
Conditions of Warranty
1Purchaser must obtain a Return Authorization (RA) number
from the Intermec Service Center (1-800-755-5505) within
the warranty period.
2Purchaser will provide a written, detailed description of the
defect.
3The product must be promptly returned to the designated
Intermec Service Center, freight prepaid by Purchaser.
4Upon examination of the product, Intermec must agree that
the defect exists and is covered by this warranty. Warranty
repairs will be completed at the Service Center and re-
turned to the Purchaser by prepaid surface freight.
The foregoing is a summary of the standard warranty, which
shall be purchaser’s sole remedy. Complete warranty details can
be found in your purchase agreement or obtained from your
local Intermec sales office.
In no event shall Intermec Technologies Corporation nor its
suppliers be liable for any special, consequential, or incidental
damages.
16 PW40 Printer Quick Start Guide
Corporate Headquarters
6001 36th Avenue West
Everett, Washington 98203
tel 425.348.2600
fax 425.355.9551
www.intermec.com
*962018020B*
962018020B
PW40A0B140 Printer Quick Start Guide-April, 2003