Intermec Technologies DRCB DRCB User Manual CN2 Handheld Computer User s Manual

Intermec Technologies Corporation DRCB CN2 Handheld Computer User s Manual

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User's ManualCN2 Handheld Computer

CN2 Handheld Computer User’s Manual iii Manual Change Record This page records changes to this document. The document was originally released as version 001. Version Date Description of Change 002 07/2005 Attached the Intermec Computer Command Reference Manual CD (P/N 073529) to the inside front cover of this user’s manual. Also added a color photograph of the CN2 to the front cover. 003 08/2005 Added information on managing multiple tasks with Task Manager and Active Applications List. Added instructions for customizing keypad behavior. Made Funk Security the default security choice. Added instructions for viewing information about the wireless network regardless of your security choice. Added instructions for allowing FTP transfers to and from the CN2. Added instructions for making applications persist through a cold boot. Added the new LED and keypad tests to the list of available diagnostics. Added German translations of all cautions and warnings.

iv CN2 Handheld Computer User’s Manual

Contents CN2 Handheld Computer User’s Manual v Contents Before You Begin.......................................................................................................ix Safety Summary ..........................................................................................ix Safety Icons ..................................................................................................x Global Services and Support........................................................................xi Who Should Read This Document? ...........................................................xii Related Documents ...................................................................................xiii Patent Information....................................................................................xiii Other Copyright Information.................................................................... xiv Using the CN2 Handheld Computer..................................................... 1 Introducing the CN2 Handheld Computer ............................................................... 2 What’s New in This Release?....................................................................... 2 CN2 Features, Applications, and Accessories ............................................... 3 Identifying the Optional Features Installed in Your CN2 ............................ 3 Using the Battery....................................................................................................... 5 Installing and Charging the Battery ............................................................. 6 Removing the Battery.................................................................................. 8 Maximizing Battery Life ............................................................................ 10 Checking the Battery Status....................................................................... 10 Using the Keypad .................................................................................................... 11 Using the Numeric Keypad ....................................................................... 11 Using the Scroll Keypad ............................................................................ 13 Using the Power Key................................................................................. 14 Using the Touch Screen........................................................................................... 15 Using the Touch Screen and Stylus ........................................................... 15 Understanding the Desktop....................................................................... 16 Using ScanDemo ........................................................................ 16 Using Transcriber ....................................................................... 17 Calibrating the Screen ............................................................................... 18 Understanding the Screen Icons............................................................................... 19 Understanding the Status Lights .............................................................................. 20 Understanding the Beeps ......................................................................................... 21 1

Contents vi CN2 Handheld Computer User’s Manual Running Multiple Applications on the CN2............................................................ 22 Using Task Manager to Manage Multiple Active Tasks ............................. 22 Using the Active Applications List To Manage Multiple Active Tasks........ 24 Scanning Bar Codes................................................................................................. 25 Increasing File Storage With the Optional SD Card ................................................ 26 Using the Optional USB Keyboard.......................................................................... 29 Configuring the CN2....................................................................................... 33 How to Configure the CN2 Parameters................................................................... 34 Configuring the CN2 With the Setup Assistant....................................................... 35 Configuring the CN2 Locally With Intermec Settings ............................................. 36 Opening Intermec Settings........................................................................ 36 Navigating Through Intermec Settings...................................................... 37 Learning About the Configuration Commands in Intermec Settings.......... 38 Saving Your Settings.................................................................................. 39 Exiting Intermec Settings .......................................................................... 39 Restoring the CN2 Default Settings .......................................................... 39 Configuring the CN2 Remotely With Intermec Settings ......................................... 40 Customizing the Keypad.......................................................................................... 41 Using the Control Panel to Customize the Keypad.................................... 41 Using a Registry Editing Program to Customize the Keypad...................... 43 Writing an Application to Customize the Keypad...................................... 44 Adding the CN2 to the Network............................................................ 45 Configuring the CN2 For Your Network................................................................. 46 Configuring USB Communications .......................................................... 46 Configuring 802.11b/g Radio Communications........................................ 47 Configuring the Network Parameters for a TCP/IP Network...... 48 Configuring the Network Parameters for a UDP Plus Network... 50 Configuring Network Security................................................................................. 51 Choosing Between Funk Security and Microsoft Security Software............ 52 Selecting and Defining Profiles for Funk Security........................ 52 Choosing Microsoft Security Software......................................... 53 2 3

Contents CN2 Handheld Computer User’s Manual vii Using WPA Security.................................................................................. 54 Configuring WPA Security With Funk Security.......................... 55 Configuring WPA Security With Microsoft Security................... 57 Using 802.1x Security ............................................................................... 59 Configuring 802.1x Security With Funk Security........................ 60 Configuring 802.1x Security With Microsoft Security................. 61 Using LEAP Security................................................................................. 62 Using Static WEP Security ........................................................................ 63 Configuring Static WEP Security With Funk Security ................ 63 Configuring Static WEP Security With Microsoft Security ......... 64 Loading Certificates................................................................................... 65 Disabling Security ..................................................................................... 68 Viewing Wireless Network Information................................................................... 68 Allowing FTP File Transfers To and From the CN2................................................ 70 Using the Modem Dock for Internet Access and E-mail........................................... 71 Connecting to the Internet Through the Modem Dock............................. 71 Setting Up an E-mail Account Through the Modem Dock........................ 78 Developing and Installing Applications ......................................... 81 Developing Applications for the CN2...................................................................... 82 Developing a New Application.................................................................. 82 Developing a Web-Based Application........................................................ 83 Installing Applications on the CN2.......................................................................... 84 Installing Applications Using ActiveSync................................................... 85 Installing ActiveSync and Establishing a Partnership ................... 85 Using ActiveSync to Copy Files and Install Applications ............. 87 Installing Applications Using the Optional SD Card ................................. 89 Installing Applications Using Wavelink Avalanche..................................... 89 Setting Up Applications to Persist Through a Cold Boot ......................................... 90 Launching Your Application Automatically ............................................................. 91 4

Contents viii CN2 Handheld Computer User’s Manual Troubleshooting and Maintaining the CN2................................. 93 Problems and Solutions ........................................................................................... 94 Running Diagnostics ............................................................................................. 102 Sending the CN2 to Intermec for Service............................................................... 104 Booting the CN2................................................................................................... 104 Warm Booting the CN2.......................................................................... 104 Cold Booting the CN2............................................................................ 105 Upgrading the CN2 .............................................................................................. 107 Upgrading the Operating System ............................................................ 107 Upgrading the Persistent Storage Manager Files ...................................... 109 Cleaning the Scanner Window and the Touch Screen............................................ 110 Specifications and Accessories ............................................................ 113 Physical and Environmental Specifications............................................................. 114 Accessories for the CN2......................................................................................... 115 Default Configuration................................................................................. 119 Default Configuration ........................................................................................... 120 Index ......................................................................................................................... 123 5 A B I

Before You Begin CN2 Handheld Computer User’s Manual ix Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Summary Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. Do Not Repair or Adjust Alone Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety. First Aid Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems. Resuscitation Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods. Energized Equipment Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.

Before You Begin x CN2 Handheld Computer User’s Manual Safety Icons This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. Avertissement: Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence de mort ou de blessures graves aux personnes manupulant l’équipement. Warnung: Ein Warnhinweis macht Sie auf ein Betriebsverfahren, eine Praktik, einen Zustand oder eine Anweisung aufmerksam, die genauestens befolgt werden muss, um schwere oder tödliche Verletzungen der an den Maschinen arbeitenden Personen zu vermeiden. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Attention: Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données. Vorsicht: Ein Vorsichtshinweis macht Sie auf ein Betriebsverfahren, eine Praktik, einen Zustand oder eine Anweisung aufmerksam, die genauestens befolgt werden muss, um Schäden oder eine Zerstörung der Maschine bzw. die Zerstörung oder den Verlust von Daten zu vermeiden. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Before You Begin CN2 Handheld Computer User’s Manual xi Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

Before You Begin xii CN2 Handheld Computer User’s Manual Telephone Support These services are available from Intermec Technologies Corporation. Service Description In the U.S.A. and Canada call 1-800-755-5505 and choose this option Factory Repair and On-site Repair Request a return authorization number for authorized service center repair, or request an on-site repair technician. 1 Technical Support Get technical support on your Intermec product. 2 Service Contract Status Inquire about an existing contract, renew a contract, or ask invoicing questions. 3 Schedule Site Surveys or Installations Schedule a site survey, or request a product or system installation. 4 Ordering Products Talk to sales administration, place an order, or check the status of your order. 5 Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact. Who Should Read This Document? The CN2 Handheld Computer User’s Manual provides you with information about the features of the CN2 and how to install, operate, maintain, and troubleshoot the CN2. Before you install and configure the CN2, you should be familiar with your network and general networking terms, such as IP address.

Before You Begin CN2 Handheld Computer User’s Manual xiii Related Documents The Intermec web site at www.intermec.com contains our documents that you can download as PDF files. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. For your convenience, a copy of the Intermec Computer Command Reference Manual (P/N 073529) is on the CD attached inside the front cover of this user’s manual. The Intermec Computer Command Reference Manual contains detailed information on the commands available in Intermec Settings, which you may use to configure the CN2. Please refer to this manual for help configuring your CN2. Patent Information Product is covered by one or more of the following patents: 4,455,523; 4,553,081; 4,709,202; 4,845,419; 4,961,043; 5,195,183; 5.216,233; 5,218,187; 5,218,188; 5,227,614; 5,241,488; 5,278,487; 5,322,991; 5,331,136; 5,331,580; 5,349,678; 5,397,885; 5,371,858; 5,373,478; 5,410,141; 5,488,575; 5,500,516; 5,504,367; 5,508,599; 5,530,619; 5,567,925; 5,568,645; 5,592,512; 5,598,007; 5,617,343; 5,627,360; 5,657,317; 5,671,436; 5,684,290; 5,777,309; 5,793,604; 5,805,807; 5,818,027; 5,821,523; 5,828,052; 5,831,819; 5,834,753; 5,841,121; 5,844,222; 5,883,492; 5,883,493; 5,886,338; 5,889,386; 5,898,162; 5,969,328; 5,986,435; 6,075,340; 6,109,528; 6,158,661; 6,234,395; 6,244,512; 6,330,975; 6,431,451; 6,497,368; 6,538,413; Des. 417,445. There may be other U.S. and foreign patents pending.