Iridium Satellite 9505A Satellite Telephone User Manual old User Guide

Iridium Satellite LLC Satellite Telephone old User Guide

User guide

Adjust Ring Volume
Ring or Vibrate
Set Ringer Tone
Phone Lock
Require SIM Card PIN
Change SIM PIN2 Code
New Security Code
Extended Menus
Show Time and Date
Set Time and Date
Set Time Format
Language Selection
Lights
Select Keypad Tones
Phone Status
Options Menu Quick Reference
Show Battery Meter
Show Signal Strength
Pending Call Drop
Call Forwarding
Call Waiting
Call Barring
Call Related Features
Show Call Timers
Set Audible Call Timers
Set In-Call Display
Lifetime Timer
Call Meters
Register Now
Network Selection
Call Voicemail
Received Messages
Outgoing Messages
Message Editor
Message Settings
Messages Phone Setup
Personal Numbers
Show Services
Last Ten Calls
My Phone Number(s)
Fixed Dialing
One-Touch Dial Setting
Phone Book
M
Satellite
Antenna Lock
Release Button
Display
Microphone
Headset Jack
Real-Time
Clock
Battery Charge
Indicator
Earpiece
Signal Strength
Indicator
Status
Indicator
Satellite
Antenna
Volume
Control
Keys
Display and
Status Indicators
Alphanumeric
Keypad
Accessory and
Power Connector
Battery Compartment
Connector
Message Key
Quick Access
Key
Represents functions not on front of phone.
HELPFUL HINTS
Need clear view of sky, outdoors, away from buildings and tall structures.
Rotate and fully extend antenna into a vertical position.
Wait until registration is complete (you will see A Registered and the +
and n indicators). If no registration (n missing), press E 8.
To dial, press: [0 0]
or
[0 and hold for two seconds], [country code],
[phone number], O.
Talk with antenna above your head and vertical to the ground.
3. Insert the SIM card.
1. Rotate and extend
the antenna.
2. Remove battery door.
4. Push down and slide the
SIM card tray to the right.
6. Install the battery by
matching arrows on phone
and battery.
5. Remove batterys
protective cover.
7. Attach battery door
cover.
8. Attach charging device.
Getting Started
Display your phone number:
Press Q#.
Also refer to the View Your SIM Card Phone Number(s) section of the
Users Guide.
Special Features Continued
9505 PORTABLE QUICK REFERENCE
Find Name
1
E
Mute
Call Voicemail
Lock Now
Battery Meter
Recall a number from the phone book:
1. Press Q.
2. Enter the one-, two-, or three-digit location number of the entry,
and then press O.
3. Press O to call the displayed entry.
Recall last ten numbers dialed:
1. Press Muntil you see Phone Book, and then press O.
2. Press Mto scroll to Last Ten Calls,and then press O to select.
3. Press M to scroll to Last Calls Made and then press O to select.
4. Press M to scroll to the number you are looking for.
5. Press O to place a call to that number.
Quick Access Menu
Phone Book
2
3
4
5
Vibrate On/Off
Read Messages
Register Now
Forward On/Off
6
7
8
9
Keypad disable:
Press *and # keys simultaneously to prevent accidental usage
of the phone. All keys with the exception of the S key will be disabled. You
can still answer an incoming call by pressing Owhen the keypad is locked.
To remove the keypad disable, press * and # simultaneously.
Factory default for satellite mode.
Turn the phone's power on/off: Press and hold S.
Place a call: You need a clear view of the sky, away from tall structures
Rotate and extend the antenna in a vertical position. To dial,
press: [0 0]
or
[0 and hold for two seconds], [country code],
[phone number], O.
End a call: Press C.
Adjust earpiece volume:
Press upper and lower volume keys on the side of the phone.
Adjust ringer volume:
Press Eand then the upper and lower volume keys on the side of
the phone.
Answer a call (with antenna rotated and extended):
Phone rings and/or vibrates
After Call followed by Answer? is in display, press O.
Answer a call (with antenna stowed):
Phone chirps
Rotate and extend antenna
Phone will ring and/or vibrate
After Call followed by Answer? is in display, press O.
Clear the last digit in the display or exit a submenu:
Press C.
Clear the entire display or exit the menu system:
Press and hold C.
Select prompt language:
Press and hold C to return to idle display.
Press M 2 6 O to go to the language selection submenu.
Press M until you see the preferred language.
Press O to select.
Basic Operation
Special Features
(Top)
(Top)
(Top)
The 9505A Satellite Telephone, working
exclusively within the Iridium Satellite
Communications System, outperforms other
current communications equipment. Designed and
manufactured to exacting standards, it is small,
light and resistant to water, dust, shock and
environmental variables and is ideal for
remote areas and rugged conditions.
Only Iridium offers complete coverage of the most
remote points on earth—oceans, land masses, airways,
and even polar regions—and a comprehensive range of
mobile and fixed wireless products. No matter where on
the globe, your telephone remains in contact at all times
and provides a clear signal.
Combined with World Satellite Service and World Data
Service, the Iridium 9505A Satellite Telephone provides the
ultimate solution to your communications needs.
Customize your own package of satellite
services, designed for flexible, global coverage,
and enjoy your state-of-the-art
9505A Satellite Telephone!
Anytime.
Anywhere.
You have Iridium.
ii
iii
Contents
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . .7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Guide Overview. . . . . . . . . . . . . . . . . . . . . . . . .12
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .13
Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .23
Attaching the Satellite Antenna . . . . . . . . . . . . .24
What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . .25
Installing/Removing the SIM Card . . . . . . . . . .26
Removing the Battery Cover . . . . . . . . . . . . . . .28
Installing the Battery . . . . . . . . . . . . . . . . . . . . .29
Removing the Battery . . . . . . . . . . . . . . . . . . . .31
Charging the Battery . . . . . . . . . . . . . . . . . . . . .33
Checking Battery Charge Level. . . . . . . . . . . . .35
Battery Information . . . . . . . . . . . . . . . . . . . . . .36
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . .37
Startup Procedures . . . . . . . . . . . . . . . . . . . . . .38
Placing a Call. . . . . . . . . . . . . . . . . . . . . . . . . . .42
Receiving a Call. . . . . . . . . . . . . . . . . . . . . . . . .46
Additional Phone Features . . . . . . . . . . . . . . . .49
Using In-Call Features . . . . . . . . . . . . . . . . . . . .51
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . .53
Using the Options Menu . . . . . . . . . . . . . . . . . .54
Using the Quick Access Menu. . . . . . . . . . . . . .56
Managing the Phone Book. . . . . . . . . . . . . . . . .59
Phone Book Menu. . . . . . . . . . . . . . . . . . . . . . .60
Organizing Your Phone Book . . . . . . . . . . . . . .61
Storing Names and Numbers . . . . . . . . . . . . . .63
Entering Names. . . . . . . . . . . . . . . . . . . . . . . . .65
Using Pauses in Numbers . . . . . . . . . . . . . . . . .67
Using Phone Number Prefixes . . . . . . . . . . . . .69
Locating Entries. . . . . . . . . . . . . . . . . . . . . . . . .70
Calling, Modifying, or Erasing an Entry . . . . . . .72
iv
Checking Phone Book Capacity . . . . . . . . . . . . 73
Preventing Access to the Phone Book . . . . . . . 74
Restricting Phone Use . . . . . . . . . . . . . . . . . . . 75
Viewing the Last Ten Calls Made or Received . 80
Viewing and Modifying Your Phone Numbers. . 81
Using One-Touch Dialing . . . . . . . . . . . . . . . . . 83
Viewing Service Phone Numbers . . . . . . . . . . . 85
Using Calling Features . . . . . . . . . . . . . . . . . . . 87
Call Related Features Menu . . . . . . . . . . . . . . . 88
Forwarding Calls When Unavailable. . . . . . . . . 89
Forwarding All Your Calls . . . . . . . . . . . . . . . . . 90
Using Detailed Call Forwarding . . . . . . . . . . . . 92
Canceling All Forwarding . . . . . . . . . . . . . . . . . 94
Restricting Calls with Call Barring . . . . . . . . . . 96
Viewing the Battery Meter . . . . . . . . . . . . . . . 101
Viewing Signal Strength . . . . . . . . . . . . . . . . . 102
Deactivating Pending Call Drop Signal . . . . . . 103
Using Message Services . . . . . . . . . . . . . . . . . 105
Messages Menu . . . . . . . . . . . . . . . . . . . . . . . 106
Checking Your Voicemail . . . . . . . . . . . . . . . . 107
Managing Your Received Messages . . . . . . . 108
Accessing Received Messages . . . . . . . . . . . 110
Managing Outgoing Messages. . . . . . . . . . . . 115
Managing Other Message Settings . . . . . . . . 124
Customizing Phone Features . . . . . . . . . . . . . 129
Phone Setup Menu. . . . . . . . . . . . . . . . . . . . . 130
Managing Phone Ringer Settings. . . . . . . . . . 131
Locking and Unlocking Your Phone . . . . . . . . 133
Protecting the SIM Card . . . . . . . . . . . . . . . . . 135
Managing Other Security Settings . . . . . . . . . 137
Activating Extended Menus . . . . . . . . . . . . . . 139
Managing Time and Date Settings . . . . . . . . . 140
Selecting the Display Language . . . . . . . . . . . 143
Turning Lights On and Off. . . . . . . . . . . . . . . . 144
Setting Keypad Tones . . . . . . . . . . . . . . . . . . . 144
Managing Phone Settings . . . . . . . . . . . . . . . 145
Accessing the Network . . . . . . . . . . . . . . . . . . 149
v
Network Selection Menu . . . . . . . . . . . . . . . . .150
Registering With the Satellite Network . . . . . .151
Timing Your Calls . . . . . . . . . . . . . . . . . . . . . . .153
Call Meters Menu . . . . . . . . . . . . . . . . . . . . . .154
Showing Call Timers . . . . . . . . . . . . . . . . . . . .155
Setting Audible Call Timers . . . . . . . . . . . . . . .157
Showing the In-Call Timer . . . . . . . . . . . . . . . .159
Showing the Lifetime Timer . . . . . . . . . . . . . . .160
Customizing the Menu System . . . . . . . . . . . .161
Personalizing the Options Menu . . . . . . . . . . .162
Personalizing the Quick Access Menu . . . . . .164
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .165
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Patent Information . . . . . . . . . . . . . . . . . . . . . .181
Warranty Information . . . . . . . . . . . . . . . . . . . .183
vi
7
Safety Information
Important: Read this information before using your wireless mobile
phone.
Exposure to Radio Frequency Signals
Your wireless mobile telephone is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
International agencies have set standards and recommendations for the
protection of public exposure to RF electromagnetic energy.
International Commission on Non-Ionizing Radiation Protection
(ICNIRP)1996
Verband Deutscher Elektrotechniker (VDE) DIN-0848
United States Federal Commission, Radio Frequency Exposure
Guidelines (1996)
National Radiological Protection Board of the United Kingdom, GS
11,1988
American National Standards Institute (ANSI) IEEE. C95. 1-1992
National Council on Radiation Protection and Measurements
(NCRP). Report 86
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available body of
research to develop the updated ANSI standard.
The design of your phone complies with these standards when used as
described under “Phone Operation” on page 8.
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone and may violate local agency regulations.
8Safety Information
Phone Operation
Normal Operation: Hold the phone as you would any other telephone.
Rotate the antenna to either the left or right detent, and make sure the
antenna is fully extended. The antenna should be vertical to the ground
and have a clear unobstructed view of the sky.
Tips on Efficient Operation: For your phone to operate most efficiently:
Rotate and extend your antenna fully.
Make sure the antenna has a clear unobstructed view of the sky.
Do not touch the antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.
Do not wear the phone on your body while making calls with the
headset accessory. Wearing the phone on the body can interfere
with proper phone operation, since the antenna requires a clear
unobstructed view of the sky to access the Iridium® satellite
network.
Batteries
Caution: All batteries can cause property damage, injury or burns if a
conductive material, such as jewelry, keys or beaded chains, touches
exposed terminals. The material may complete an electrical circuit and
become quite hot. To protect against such unwanted current drain,
exercise care in handling any charged battery, particularly when placing
it inside your pocket, purse or other container with metal objects. When
the battery is detached from the phone, your batteries are packed with a
protective battery cover; please use this cover for storing your batteries
when not in use.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Observe the following
guidelines when using your phone while driving.
Give full attention to driving—driving safely is your first
responsibility.
Use hands-free phone operation, if available.
Pull off the road and park before making or answering a call if
driving conditions so require.
Safety Information 9
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six inches (6") be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are consistent
with the independent research by and recommendations of Wireless
Technology Research.
Persons with pacemakers:
should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON
should not carry the phone in a breast pocket
should use the ear opposite the pacemaker to minimize the
potential for interference
should turn the phone OFF immediately if you have any reason to
suspect that interference is taking place
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
10 Safety Information
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
Airline regulations prohibit using your phone while in the air. Check and
comply with the policy of your airline regarding the use of your phone
while the aircraft is on the ground.
Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all
signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such as
gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any
other area where you normally would be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. Do NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
AC Travel Charger with International Plug Kit
TUV Product Services Approval only applies when the Europlug
adapters are used with this product.
11
Overview
This chapter provides an overview of this user’s guide, your new satellite
phone, and available Satellite Series™ accessories.
12 Overview
Guide Overview
Key Presses
Key presses are represented in this guide using
symbols. A sequence of key presses may be shown
as follows:
MOC
This means you should press M followed by O
and then C, in sequence, not simultaneously.
Prompts and Messages
Your phone responds to key presses by displaying
either a prompt that guides you to the next action or
a message confirming that your action is complete.
Prompts and messages are represented in this
guide in LCD style, for example: Enter PIN or
Completed.
Tips
In the margins of this guide are useful hints and
ways to improve your phone’s performance.
Overview 13
Phone Overview
Display Status
Indicators
Earpiece
Real-Time
Clock
Battery
Charge
Indicator
Display
Battery
Compartment
Quick Access
Key
Microphone
Satellite
Antenna
Headset Jack
Antenna
Lock Release
Button
Status
Indicator
Note: Phone shown with antenna in stowed position.
Signal
Strength
Indicator
Volume
Control
Keys
Message
Key
Alphanumeric
Keypad
Accessory
Connector
Power
Connector
14 Overview
Special Keys
Volume Control Keys
The volume control keys are located on the left side
of the phone. They adjust earpiece and ringer
volume. See “Adjust Earpiece Volume” on page 49
and “Adjust Ringer Volume” on page 50 for more
information.
Satellite Antenna
You must rotate and fully extend the satellite
antenna to answer calls, make calls, and access
satellite services.* See “Holding the Phone” on
page 40 for more information.
Key Function
STurns the phone’s power on and off
OSelects menu settings or options, or initiates
and answers calls
?Takes you directly to the Messages menu,
where you can call your voicemail number or
read messages you have received
IStores numbers in the phone book
QRecalls numbers from the phone book
EEnters the Quick Access menu
MEnters the Options menu and scrolls forward
through menu features
CClears characters from the screen or exits the
Options menu
<Scrolls backward or forward through menu
features
* Satellite products require a clear line of sight to satellite.
Overview 15
Satellite Antenna
Lock
Release
Button
This button releases the satellite antenna so you
can attach the auxiliary antenna.
Display
Your phone’s Liquid Crystal Display (LCD) displays
as many as four rows of 16 characters.
The LCD on your phone may respond slowly to key
presses in extremely cold temperatures. This is
normal and does not affect the phone operation in
any way.
Headset Jack
The headset jack located on the right side of the
phone provides a connection for an optional
headset.
Power Connector
This connector, located at the bottom left of the
phone, provides the connection for an external
power supply.
Accessory Connector
This connector, located on the bottom of the phone,
provides the connection for a data cable.
16 Overview
Indicators
Status Indicator
The status indicator is located at the top of your
phone. This LED indicator provides information on
your phone’s current state of service.
If the LED is... Then...
Alternating
red and green A call is incoming.
Flashing green
You are receiving a signal from the
Iridium satellite network. You can
make and receive calls.
Flashing yellow
You are temporarily unable to make
or receive calls. Try again in a few
minutes.
Flashing yellow
and red
Your SIM card may be inserted
incorrectly, may not be inserted, or
you may be in a restricted area. You
can make emergency calls only.
Flashing red Service is not available.
Overview 17
Display Status Indicators and Icons
Indicator Description
rx
Signal Strength Indicator
indicates the strength of the signal
from the network. The signal
strength indicator appears
continuously in the top left hand
corner of the display. The more
segments displayed in the bar
graph, the stronger the signal. Five
bars indicate full signal strength.
No bars indicate a weak signal.
q
Battery Charge Indicator
indicates the strength of the battery
charge. The more segments
displayed, the greater the battery
charge.
You can also check the strength of
the charge at any time through the
menu. See “Viewing the Battery
Meter” on page 101 for more
information.
12:00
Real Time Clock Indicator
displays the time in either 12-hour
or 24-hour format. See “Change
the Time Displayed” on page 141
for more information.
o
Message Indicator appears when
you receive a new message. It
flashes when the SIM card is full.
See “Getting to Received
Messages...” on page 111 for
additional information.
+Satellite Mode Indicator appears
when your phone is in satellite
mode.
18 Overview
n
Home System Indicator appears
when the phone has successfully
registered with the Iridium satellite
system.
mNo Service Indicator appears
when your phone is not capable of
placing or receiving calls.
kIn Use Indicator appears when a
call is in progress.
sScroll Bar appears on the right of
the display when you are in a
menu. The button on the scroll bar
indicates where you are in the list.
zCheck Mark indicates a menu item
is currently selected.
wHourglass Icon appears in the
display when your phone has to
request settings from the network.
B...P
Quick Access Menu Icons allow
you to easily identify Quick Access
features as you scroll through the
Quick Access menu.
Indicator Description
Overview 19
Accessories
Product appearance and specifications are subject
to change without notice.
Batteries
Lithium Ion Battery
* All talk and standby times are approximate and
depend on network configuration, signal strength,
and the features selected.
** These numbers are provisional, they need to
remeasured when the power saving software is
available.
If replacing the battery, the phone should be
switched off before removing the battery.
If you want to store the battery for a long period
store it in the fully charged state. Batteries that
have been stored in a discharged state for longer
than 6 months may not be rechargable.
Provides up to 2.6 hours of
talk time or 24** hours of
standby time*
Weighs 2.2 ounces/62 grams
20 Overview
AC Travel Charger with International
Plug Kit
The AC travel
charger with
international plug kit
provides rapid
charge for optimal
performance and
can be used to
power the phone
when the battery is
depleted.
Includes three international plug adapters for
use in Europe, United States of America and
Canada and the United Kingdom
Allows you to use the 9505A portable phone
while recharging the battery *
* The battery should not be allowed to discharge
fully.
Overview 21
Auto Accessory Adapter
Restores full battery power
for portable phone
operation from any
operating vehicle (using
standard 12-volt accessory
connector port).
Make and receive
phone calls using the
auto accessory adapter for direct power when
batteries are depleted
Recharge battery while attached to portable
phone
Headset
The convenient headset
provides both an earphone and
microphone in one small piece
for simple hands-free and private
telephone conversations. The
headset plugs directly into the
jack on the right side of your
phone.
Lanyard Wrist Strap
The lanyard wrist strap is
made of nylon. It provides a
convenient way to carry your
phone.
22 Overview
Portable Auxiliary Antenna
From one car to
another, this compact
pocket-sized antenna
with convenient
magnetic mount goes
in every vehicle you do,
to provide improved
reception.
For use with the portable phone
Reliable magnetic mount, ceramic patch
antenna
Attached 1.5-meter cable
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and regulations
on the use of these devices.
Antenna Adapter
This adapter provides the required
external antenna connection to use
your 9505A portable phone with the
portable auxiliary antenna.
Carry Case
This high-quality leather case helps
protect your phone. It includes a
belt clip and a lanyard wrist strap.
23
Getting Started
Getting started with your new satellite phone is easy. Just insert your
phone’s SIM (Subscriber Identity Module) card and charge the battery.
This chapter shows you how.
24 Getting Started
Attaching the Satellite Antenna
Attach the Antenna
1. Attach the antenna in the down position.
2. Press and hold the
lock release button at
the top of the phone.
3. Push the antenna
until it clicks into place
and release the lock
release button.
Remove the Antenna
You may want to remove the satellite antenna to
attach an auxiliary antenna.
1. Place the antenna in the down position.
2. Press and hold the
lock release button at
the top of the phone.
3. Remove the antenna
by pulling straight out.
3
2
3
2
Getting Started 25
What Is a SIM Card?
Your SIM (Subscriber Identity Module) card is a
small smart card that contains your phone number,
service details, and memory for storing Phone Book
entries and messages.
Note: Your phone has limited functionality without
the SIM card.
SIM Card Protection
You may want to keep your SIM card in your wallet
or purse when you are not using your satellite
phone. This helps keep your personal information
secure and gives you access to your service even if
your phone is not available. If you forget your phone,
insert your SIM card into a friend’s phone to access
your personal service.
Caution: Do not bend or scratch your SIM card, and
avoid exposing your card to static electricity, water,
or dirt.
26 Getting Started
Installing/Removing the SIM Card
The SIM card is stored in a recess in the battery
compartment. It is normally covered by the battery
when you use your phone.
Caution: Make sure your phone is powered off
before inserting or removing the SIM card. If you
don’t, you may damage the memory on your SIM
card.
1. Turn your phone off by pressing and holding
the S key.
2. Remove the battery cover and battery.
(See “Removing the Battery” on page 31.)
3. Slide the SIM card tray to the left and lift up
the right side of the tray.
3
Getting Started 27
4. Insert the SIM card into the tray with the
notch up and the gold plate facing out.
or
Remove the SIM card from the tray.
5. Push down the SIM card tray and slide the
tray to the right to lock it in place.
6. Replace the battery and battery cover.
(See “Insert the Battery” on page 29.)
4
5
28 Getting Started
Removing the Battery Cover
Your new batteries are shipped uncharged and fitted
with protective covers.
Save the covers for storing and carrying unused
batteries. The covers prevent metal objects from
contacting both battery terminals, which can reduce
the risk of injury, or damage from a battery short
circuit.
Remove the Battery Safety Cover
1. Press in the release latch.
2. Continue pushing in and upwards until the
battery slips free from its cover.
Attach the Battery Safety Cover
1. Lower the side opposite the latch into the
cover.
2. Slip the side with the release latch down until
it clicks.
Managing the Phone Book 61
Organizing Your Phone Book
Each name and phone number in your Phone Book
is stored in a numbered memory location. The
satellite phone has two types of memory—phone
memory and SIM card memory.
Your phone’s memory can seem overwhelming if
you do not have a strategy for organizing your
Phone Book. Begin setting up your Phone Book by
asking yourself three questions:
Which numbers do I call most?
Make a list of the numbers you call most frequently.
You will probably want to store these numbers in the
first nine memory locations of your Phone Book. You
can then dial them with a single keystroke by using
one-touch dialing.
Phone Memory SIM Card Memory1
Personal
Numbers 100 entries 155 entries
Fixed Dial
Numbers No entries 40 entries
Phone
Number Digits 32 20
Name
Characters 16 16
Location
Numbers 1-100 101-255
1 SIM card capacity varies depending upon the card issued by
your service provider.
62 Managing the Phone Book
When do I use these numbers?
Group the numbers on the list according to when
you use them. Most people call a different set of
numbers during the day than they do in the evening
and on weekends. You can switch one-touch dialing
to your phone’s memory (locations 1–9), your SIM
card’s memory (locations 101–109), or to your fixed
dial list (locations 1–9). Store your evening and
weekend numbers on one type of memory and your
daytime numbers on another.
Which numbers do I need to keep
secure?
Tip:
If you have
many entries,
group them in
blocks of ten to
make them
easier to find.
Use your SIM card to store the numbers you need to
keep secure, like the numbers of friends and family
members. You can remove your SIM card and keep
it securely in your wallet or purse when you are not
using your phone. If you wish, you can even require
a PIN code every time your SIM card is inserted into
any
phone. (To deactivate your PIN code, see
“Activate and Deactivate the SIM Card PIN Code”
on page 135.) Store more public numbers, like
business associates and travel agents in your
phone’s memory.
Managing the Phone Book 63
Storing Names and Numbers
Add an Entry
Use the Options Menu
1. Follow the steps in “Getting to Personal
Numbers...” to get to Add Entry, and then
press O.
2. Press M to scroll to Add To Phone Memory or Add
To SIM Card Memory.
3. Press O to select. You will see Enter Number.
4. Enter a number, and then press O. You will
see Enter Name.
Tip:
Numbers
should be
entered in
international
format.
5. Enter a name (as described in “Entering
Names” on page 65), and then press O.
You will see Enter Location.
6. Enter a one-, two-, or three-digit location
number (1-100 for phone memory or 101-255
for SIM memory*), and then press O. You
will see Stored XXX.
or
Press O to select the next available
location. You will see Stored XXX.
7. Press and hold C to exit the menu.
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
* SIM memory is dependent on your SIM card.
64 Managing the Phone Book
Use the Dedicated Keys
Tip:
If you have
more than one
number for the
same person,
try attaching a
descriptive tag
to the name,
like
Home
,
Office
, or
Mobile
.
1. Enter the phone number you want to store.
2. Press I to begin storing.
3. Press M to scroll to Add To Phone Memory or Add
To SIM Card Memory, and then press O. You
will see Enter Number, followed by the number
you entered.
4. Press O to accept the number. You will see
Enter Name.
5. Enter a name (as described in “Entering
Names” on page 65), and then press O.
You will see Enter Location.
6. Enter a one-, two-, or three-digit location
number, and then press O. You will see
Stored XXX.
or
Press O to store the entry in the next empty
memory location. You will see Stored XXX.
Adding Entry Messages
When you enter the location number for your entry,
you may see one of these messages:
Message Description
Stored XXX You have stored the entry.
Range XXX-XX
You have chosen a memory location
outside the appropriate range. Enter
a new number within the range
listed on the display.
Overwrite?
You have chosen an occupied
location. Press O to overwrite the
location or press any other key to try
another location.
Managing the Phone Book 65
Entering Names
You can use the keypad to produce any letter in the
alphabet. For example, press 2 to enter the
letters A, B, or C, as shown:
Enter Characters
Tip:
Press and
hold any
numeric key to
toggle between
uppercase and
lowercase
characters.
1. Enter a letter by pressing a key as many
times as necessary.
2. Press M to advance the cursor.
3. Repeat steps 1 and 2 as many times as
necessary, and then press O.
Correct an Entry
To delete a character:
1. Press M to scroll the cursor to the right of
the character you want to delete.
2. Press C to delete one character at a time.
or
Press and hold C to clear the display.
To add a character:
1. Press M to scroll the cursor to the location
where you want to add a character.
2. Enter a letter by pressing a key as many
times as necessary.
press 1 time to insert an A
press 2 times to insert a B
press 3 times to insert a C
press 4 times to insert a 2
66 Managing the Phone Book
Available Characters
Use this chart as a guide for producing characters:
The upper line for each key shows the uppercase
characters. The lower line for each key shows the
lowercase characters.
1Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
2A B C 2 Ä Å à Æ β Ç
a b c 2 ä å à æ β Ç
3D E F 3 É è Φ
d e f 3 é è Φ
4G H I 4 Γ ì
g h i 4 Γ ì
5J K L 5 Λ
j k l 5 Λ
6M N O 6 Ñ Ö Ø Ò
m n o 6 ñ ö ø ò
7P Q R S 7 Π ß Σ
p q r s 7 Π ß Σ
8T U V 8 Θ Ü ù
t u v 8 Θ ü ù
9W X Y Z 9 Ξ Ψ
w x y z 9 Ξ Ψ
0+ - 0 x * / = > < #
+ - 0 x * / = > < #
Managing the Phone Book 67
Using Pauses in Numbers
When you call automated systems, a recorded
message prompts you for numbers such as PIN
numbers and account numbers. You can store these
numbers in the same memory location as the
automated system’s access number. Separate the
numbers with “pauses”—special characters that tell
your phone to wait a few seconds before sending
additional numbers—and store the string in the
same way you would other numbers.
Tip:
You can
store 32
characters in a
phone memory
location, or 20
characters in a
SIM card
memory
location. A
pause is equal
to one
character.
Enter Pauses in Numbers
1. Enter the phone number you use to access
the automated system.
2. Press and hold *. You will see a ® (pause)
character inserted into the number entry.
3. Enter the next group of numbers. For
example, enter your PIN number. If the
automated system requires a * or #, enter
those symbols, too.
4. Repeat steps 2 to 3 as many times as
necessary.
5. To store the entry follow the procedures in
“Add an Entry” on page 63.
68 Managing the Phone Book
Dial Numbers With Pauses
To dial a number with pauses:
1. Recall the entry. (See “Locating Entries” on
page 70.)
Tip:
Yo u r
phone displays
up to 32 digits
(two rows of 16
digits) when
you enter a
number with
pauses.
2. Press O to place the call.
The first pause in the number waits until the
call is answered. When the automated
system answers, your phone waits a few
seconds and then automatically sends the
next set of numbers, then the next, until all
numbers are sent.
Managing the Phone Book 69
Using Phone Number Prefixes
You can save time when you dial by storing the
prefixes that you often use. This is sometimes called
“postscripting.” Your satellite phone allows you to
change or add to Phone Book entries without
overwriting them.
Store a prefix in your Phone Book just as you would
any other number. See “Storing Names and
Numbers” on page 63.
Use a Stored Prefix
Tip:
Try naming
the prefix by
area, like
Downtown
,
Suburbs
, or
Germany
.
To use a stored prefix:
1. Recall the prefix from your Phone Book.
(See “Locating Entries” on page 70.)
2. Add the remaining numbers.
3. Press O to place the call.
Change Entry to a Similar Number
To change an entry to a similar number:
1. Recall the number from your Phone Book.
(See “Locating Entries” on page 70.)
2. Press Cto delete the unwanted digits.
3. Enter the replacement digits.
4. Press O to place the call.
70 Managing the Phone Book
Locating Entries
Find an Entry by Name
Search your Phone Book by the first few letters of
the entry.
Tip:
Yo u r
phone sorts
SIM card
memory and
phone memory
together
alphabetically.
Note: If you have restricted access to either SIM
card or phone memory, those entries will not be
available. For more information, see “Preventing
Access to the Phone Book” on page 74.
1. Follow the steps in “Getting to Personal
Numbers...” to get to Find Entry By Name, and
then press O to select. You will see Enter
Name.
Tip:
Use the
M
,
<
, or
volume control
keys on the
side of the
phone to scroll
through Phone
Book entries.
2. Enter one or more characters of the entry,
and then press O. If necessary, scroll to the
entry you are looking for.
3. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or
Erasing an Entry” on page 72.
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
Managing the Phone Book 71
Find an Entry by Location
Find an entry by its location number.
Use the Options Menu
1. Follow the steps in “Getting to Personal
Numbers...” to get to Find Entry By Location,
and then press O to select. You will see
Enter Location.
2. Enter the one-, two-, or three-digit location
number, and then press O. You will see the
entry displayed.
If you enter an empty location number, you
will see Location XXX is Empty. Your phone
then selects the next available location. If no
numbers are stored, you will see No Numbers
Stored.
3. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or
Erasing an Entry” on page 72.
Use the Dedicated Keys
1. Press Q. You will see Enter Location.
2. Enter the one-, two-, or three-digit location
number of the entry, and then press O. You
will see the entry displayed.
If you enter an empty location number, you
will see Location XXX is Empty. Your phone
then selects the next available location.
3. Press O to call the displayed entry. You will
see the number followed by Calling.
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
72 Managing the Phone Book
Calling, Modifying, or Erasing an Entry
Once you have selected a Phone Book entry, you
can call, change, or erase that entry.
Call a Selected Entry
1. Find an entry, and then press O. (See
“Locating Entries” on page 70.)
2. Press M until you see Call Number, and then
press O. You will see Calling followed by
the number you dialed.
Modify a Name or Number
Tip:
For help
entering letters
or changing
entries, see
“Entering
Names” on
page 65.
1. Find an entry, and then press O. (See
“Locating Entries” on page 70.)
2. Press M until you see Modify Name Or Number,
and then press O. You will see Edit Number,
followed by the phone number stored in that
entry.
3. Enter changes to the number, and then
press O. You will see the name stored in
that entry.
4. Enter changes to the name, and then press
O. You will see Modified XXX.
Erase a Name and Number
1. Find an entry, and then press O. (See
“Locating Entries” on page 70.)
2. Press M until you see Erase Name And Number,
and then press O. You will see Erased xxx.
Managing the Phone Book 73
Checking Phone Book Capacity
Use this feature to see how many available memory
locations you have in either SIM card memory or
phone memory.
1. Follow the steps in “Getting to Personal
Numbers...” to get to Check Capacity, and then
press O to select.
2. Press M until you see Check Phone Capacity or
Check SIM Capacity, and then press O. You
will see XXX Unused Locations.
3. Press and hold C to exit the menu.
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
74 Managing the Phone Book
Preventing Access to the Phone Book
You may want to restrict memory access when
loaning your phone to others. You can choose to
prevent access to the phone memory, SIM memory,
or both.
1. Follow the steps in “Getting to Personal
Numbers...” to get to Prevent Access, and then
press O to select.
2. Press M until you see the restriction type
you desire: No Memory Restrictions,To Phone
Memory,To SIM Card Memory, or To Phone & SIM
Memory.
3. Press O to select the displayed option. You
will see Enter Security Code.
Tip:
The
factory default
security code
is: 000000.
4. Enter security code. Enter your six-digit
security code. You will see Completed.
5. Press and hold C to exit the menu.
Note: If you restrict access to either phone memory
or SIM memory and try to access an entry stored in
that type of memory, you will see a list of the entries
that are not restricted. If you prevent access to both
your phone memory and SIM memory and then try
to access an entry, you will see Restricted.
Managing the Phone Book 75
Restricting Phone Use
You can restrict calling on your phone to a list of
numbers that you create. When the fixed dialing
feature is active, you can only call numbers or use
prefixes (for example, country codes or area codes)
that exactly match those stored in your fixed dial list.
You can store up to 40 entries on your list. These
entries are stored on your SIM card.
Activate Fixed Dialing
Use this feature to activate fixed dialing. For
instructions on how to store entries in the fixed dial
list, see “Add an Entry” on page 76.
Note: The fixed dialing feature restricts access to
your SIM memory.
1. Follow the steps in “Getting to Fixed
Dialing...” to get to Setup Fixed Dialing, and
then press O to select. You will see Enter
PIN2.
Tip:
You should
have received
your SIM card
PIN2 code from
your service
provider.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
3. Press M until you see On or Off, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
76 Managing the Phone Book
Add an Entry
To add an entry to the fixed dial list:
1. Follow the steps in “Getting to Fixed
Dialing...” to get to Setup Fixed Dialing, and
then press O to select. You will see Enter
PIN2.
Tip:
Phone
numbers must
be in
international
format.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
3. Press M until you see Add Entry, and then
press O. You will see Enter Number.
4. Enter the number, and then press O. You
will see Enter Name.
Tip:
See
“Entering
Names” on
page 65 for
help entering
letters.
5. Enter the name, and then press O. You will
see Enter Location.
6. Enter a location number, and then press
O. You will see Stored.
7. Press and hold C to exit the menu.
Managing the Phone Book 77
Erase an Entry
To erase an entry in the fixed dial list:
1. Follow the steps in “Getting to Fixed
Dialing...” to get to Setup Fixed Dialing, and
then press O to select. You will see Enter
PIN2.
Tip:
You should
have received
your SIM card
PIN2 code from
your service
provider.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
3. Press M until you see Erase Entry, and then
press O to select. You will see the first entry
in your fixed dial list.
4. Press M to scroll to the number you wish to
erase. You will see Erased?.
5. Press O to confirm. You will see Erased.
6. Press and hold C to exit the menu.
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
78 Managing the Phone Book
Edit an Entry
To edit an entry in the fixed dial list:
1. Follow the steps in “Getting to Fixed
Dialing...” to get to Setup Fixed Dialing, and
then press O to select. You will see Enter
PIN2.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
3. Press M until you see Edit Entry, and then
press O to select. You will see the first entry
in your fixed dial list.
4. Press M to scroll to the entry you want to
change, and then press O. You will see the
current number for that location.
5. Enter changes to the number, and then
press O. You will see the current name for
that location.
6. Enter changes to the name, and then press
O. You will see the current location.
7. Enter a new location, and then press O.
You will see Modified.
8. Press and hold C to exit the menu.
Managing the Phone Book 79
View Your Fixed Dialing List
This feature enables you to review, but not change,
your fixed dial list.
1. Follow the steps in “Getting to Fixed
Dialing...” to get to View Fixed Dial List, and
then press O to select. You will see the first
number on your fixed dial list.
2. Press M to scroll through the numbers on
your fixed dial list.
3. Press and hold C to exit the menu.
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
80 Managing the Phone Book
Viewing the Last Ten Calls Made or
Received
Your phone saves the last ten phone numbers you dialed.
To view the phone numbers of the last ten calls you
have made:
1. Follow the steps in “Getting to Phone Book
Features...” to get to Last Ten Calls, and then
press O to select.
Tip:
If you want
to add a
number from
Last Ten Calls
to your Phone
Book, press
I
when the
number is
displayed, then
follow the steps
in “Storing
Names and
Numbers” on
page 63.
2. Press M to scroll to Last Calls Made or Erase
All Numbers, and then press O to select.
3. If you select Last Calls Made, press M to
scroll to the number you are looking for, and
then press O to place a call to that number.
or
If you select Erase All Numbers, you will see
Completed.
4. Press and hold C to exit the menu.
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Managing the Phone Book 81
Viewing and Modifying Your Phone
Numbers
View Your SIM Card Phone
Number(s)
You can program up to three phone numbers (such
as your voice and data phone numbers) onto your
SIM card. Use this feature to view your phone
number(s).
Tip:
Pressing
Q#
also
brings up your
phone number.
1. Follow the steps in “Getting to Phone Book
Features...” to get to My Phone Number(s).
2. Press O to select. You will see your phone’s
voice phone number followed by Modify?.
3. Press M to scroll through your numbers.
4. Press and hold C to exit the menu.
Note: If you do not see your phone number(s), they
have not been programmed onto your SIM card. You
can program your voice phone number and other
phone numbers onto your SIM card by following the
steps described in “Modify Your Phone Number(s)”
on page 82.
82 Managing the Phone Book
Modify Your Phone Number(s)
Use this feature to modify or program your voice
phone number onto your SIM card. You can also
program other phone numbers (for example, a data
phone number) onto your SIM card. You can have
up to three phone numbers.
1. Follow the steps in “Getting to Phone Book
Features...” to get to My Phone Number(s).
2. Press O to select. You will see your phone’s
voice phone number followed by Modify?.
3. Press M to scroll to the number you want to
modify.
4. Press O to modify the number. You will see
Edit Number followed by the number for the
selected entry.
5. Enter changes to the number, and then
press O. You will see Edit Name followed by
the name for the entry selected.
6. Enter changes to the name (as described in
“Entering Names” on page 65) and then
press O. You will see Stored.
7. Press and hold C to exit the menu.
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Managing the Phone Book 83
Using One-Touch Dialing
One-touch dialing enables you to place calls
instantly. You can choose to dial the phone numbers
in the first nine memory locations in either your SIM
memory, phone memory, or your fixed dial list. You
choose which type of memory you want to be active
with this feature.
Set Up One-Touch Dialing
To set the active memory for one-touch dialing:
1. Follow the steps in “Getting to Phone Book
Features...” to get to One-Touch Dial Setting,
and then press O to select.
2. Press M to scroll through To Phone Memory,To
SIM Card Memory, or To Fixed Dial List, and
then press O to select the displayed option.
You will see Completed.
3. Press and hold C to exit the menu.
84 Managing the Phone Book
Use One-Touch Dialing
To use one-touch dialing:
Press and hold the appropriate digit key.
Tip:
You do not
need to press
O
to call the
number when
you use
one-touch
dialing.
For example, press and hold 2 to dial the number
stored in location 2 of your phone memory, location
2 of your fixed dial list, or 102 of your SIM memory,
depending on your setting.
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Managing the Phone Book 85
Viewing Service Phone Numbers
The show services feature provides a read-only list
of service phone numbers that are pre-programmed
by your service provider. This list resides on the SIM
card and allows for call placement only.
1. Follow the steps in “Getting to Phone Book
Features...” to get to Show Services.
2. Press O to select. You will see a list of
service phone numbers.
3. Press M to scroll to the number you are
looking for.
4. Press O to place a call to that number.
or
Press and hold C to exit the menu.
Note: If you do not see any service dialing
number(s), they have not been programmed onto
your SIM card. Contact your service provider for
more information.
86 Managing the Phone Book
87
Using Calling Features
This chapter describes call-related features. Many of these features are
network features that you must subscribe to in order to access.
88 Using Calling Features
Call Related Features Menu
1 This feature is network and subscription dependent.
2 This feature is network and subscription dependent. It is
available only when the extended menus are activated.
Call Forwarding1
Show Battery Meter
Pending Call Drop
Call Related Features
Show Signal Strength
Forward All Voice Calls
Cancel All Forwarding
Forward When Unavailable
On/Off
Call Waiting1
On/Off
Forward All Calls
On/Off
If No Answer
On/Off
Detailed Forwarding2
Forward Voice Calls
On/Off
If Not Reachable
On/Off
If Busy
On/Off
On/Off
Call Barring2
Bar Outgoing Calls
Change Bar Password
Intl Calls
Intl Calls Except Home
All Calls
On/Off
Bar Incoming Calls
On/Off
When Roaming
All Calls
Cancel All Barring
Forward Data Calls
Using Calling Features 89
Forwarding Calls When Unavailable
Use this feature when you are unable to answer
your phone calls.
Note: You must subscribe to this network feature
through your service provider. Contact your service
provider for additional information.
To activate this feature:
1. Follow the steps in “Getting to Call
Forwarding...” to get to Forward When
Unavailable, and then press O to select.
Your phone takes a moment to request the
current setting from the network.
2. Press M to scroll to On or Off, and then press
O to select.
If you select On, continue with step 3
If you select Off, continue with step 5
3. Press M to scroll to Voicemail or Other Number,
and then press O to select.
Tip:
If you have
not yet stored a
voicemail
number, go to
page 124 to
learn how.
If you select Voicemail, continue with
step 5
If you select Other Number, then you will see
Enter Number. Continue with step 4
4. Enter the number you want calls forwarded
to, and then press O.
5. Press and hold C to exit the menu.
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.
90 Using Calling Features
Forwarding All Your Calls
This feature forwards all of your calls to the number
you choose. Your phone does not ring.
Note: You must subscribe to this network feature
through your service provider. Contact your service
provider for additional information.
To activate this feature:
1. Follow the steps in “Getting to Call
Forwarding...” to get to Forward All Calls, and
then press O to select. Your phone takes a
moment to request the current setting from
the network.
2. Press M to scroll to either On or Off, and then
press O to select.
If you select On, your phone takes a
moment to contact the network and
update the setting. You will see Call
Forward On. Continue with step 3
If you select Off, continue with step 5
3. Press M to scroll to Voicemail or Other Number,
and then press O to select.
Tip:
If you have
not yet stored a
voicemail
number, go to
page 124 to
learn how.
If you select Voicemail, continue with
step 5
If you select Other Number, then you will see
Enter Number. Continue with step 4
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.
Using Calling Features 91
4. Enter the number you want calls forwarded
to, and then press O.
5. Press and hold C to exit the menu.
92 Using Calling Features
Using Detailed Call Forwarding
This feature lets you select the specific situations
when you want your calls forwarded. The Forward
When Unavailable and Forward All Calls features
override the settings you select here.
Notes: You must subscribe to this network feature
through your service provider. Contact your service
provider for additional information
This feature is available only when the extended
menus are activated. See “Activating Extended
Menus” on page 139
Voice Calls
To forward voice calls:
1. Follow the steps in “Getting to Call
Forwarding...” to get to Detailed Forwarding,
and then press O to select. Your phone
takes a moment to request the current setting
from the network.
2. Press M to scroll to Forward Voice Calls, and
then press O to select.
3. Press M to scroll to the option you desire:
Forward All Voice Calls,If Busy,If No Answer,
or If Not Reachable.
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.
Getting Started 29
Installing the Battery
Insert the Battery
1. Remove or rotate the satellite antenna
before installing the battery. (See “Attaching
the Satellite Antenna” on page 24.)
Tip:
The
battery
compartment is
located on the
back of the
phone.
2. Press and
hold the
release latch
at the top of
the battery
compartment
cover.
3. Pull the cover
upward, and
then remove it
from the phone.
4. Align the
arrows on the
battery with
the arrows in
the battery
compartment.
Insert the
battery,
bottom end first, into the compartment, and
then press the battery downward until it clicks
into place.
3
2
4
30 Getting Started
5. Insert the
bottom end of
the battery
compartment
cover into the
slots at the end
of the
compartment.
6. Snap the
cover down
into place.
5
6
Getting Started 31
Removing the Battery
1. Ensure the phone is switched off.
2. Remove or rotate the satellite antenna
before removing the battery. (See “Attaching
the Satellite Antenna” on page 24.)
Tip:
The
battery
compartment is
located on the
back of the
phone
3. Press and
hold the
release latch
at the top of
the battery
compartment
cover.
4. Pull the cover
upward, and
then remove it
from the
phone.
5. Press and
hold the
release latch
at the base of
the battery.
6. Pull the
battery
upward and
out of the
phone.
2
3
4
5
32 Getting Started
7. Insert the
bottom end of
the battery
compartment
cover into the
slots at the end
of the
compartment.
8. Snap the
cover down
into place.
9. Replace the battery safety cover. See “Attach
the Battery Safety Cover” on page 28 for
more information.
7
6
Getting Started 33
Charging the Battery
Any battery that hasn’t been used for a month or
more—including new batteries—should be charged
for about 3–4 hours before use.
Using the Internal Charger
A battery charger is built right into your phone. Using
either the travel charger or auto accessory adapter,
you can plug the handset directly into a power
source to charge the installed battery.
Note: The battery should only be charged in
environments between 0-450C.
1. Connect the travel charger or auto
accessory adapter to the phone.
2. Plug the travel charger or auto accessory
adapter into the appropriate power source.
The phone beeps, flashes the q (battery
charge) indicator, and displays Charging
Battery
3. If the phone is powered on, press S to place
the phone in charge-only mode.
If the phone is powered off, it automatically
enters charge-only mode.
34 Getting Started
Note: You can still place and answer calls while
using the internal charger. If you wish to place or
answer a call:
Press S to exit charge-only mode and return
to normal operation.
Remember that talking on the phone uses
power, so charging takes more time.
Getting Started 35
Checking Battery Charge Level
Low Battery Warning
When the battery level is low and only a few minutes
of talk-time remains, your phone signals you in two
ways:
Low Battery appears on the display
A warning tone (two double beeps) sounds
Note: To help maintain the best battery and phone
performance, recharge your battery as soon as
possible after you receive the low battery warning.
View Battery Meter
The q (battery charge) indicator appears
continuously in the upper right corner of the display.
You can also display a more detailed battery meter
at any time to check the charge level on your battery.
See “Viewing the Battery Meter” on page 101 for
more information.
36 Getting Started
Battery Information
Maximizing Battery Life
Caution: To prevent injuries or burns, do not allow
metal objects to contact or short circuit the battery
terminals.
Caution: At extreme temperatures (eg., -10°C)
battery life capacity is significantly reduced.
To ensure maximum battery life and use your
battery to its fullest capacity, observe the following
guidelines.
Always use Iridium approved battery chargers
Always use Iridium approved batteries
Maintain the battery at or near room
temperature when charging
When you don’t plan on using a particular
battery for a while, store the battery
uncharged in a cool, dark, and dry place
To prolong the life of your batteries, avoid
exposing them to temperatures below -10°C
(14°F) or above 45°C (113°F)
Always take your phone with you when you
leave your car
Disposing of Batteries
To dispose of batteries, check with your local
recycling center for a battery recycler near you.
Never dispose of batteries in fire.
37
Using Your Phone
Read this chapter to learn how to get up and running with your new
satellite phone.
38 Using Your Phone
Startup Procedures
Turn the Power On and Off
1. Insert your SIM card if necessary. (See
“Installing/Removing the SIM Card” on
page 26.)
2. Press and hold S to turn the phone on and
off.
When you turn your phone’s power on, you
will hear the wakeup tone (or feel a vibration if
the VibraCall® alert function is activated) and
see the wakeup screen. The wakeup screen
displays a short animated sequence that
reminds you to rotate and extend the
antenna, and shows how to hold the phone
for best reception (see illustration). You may
see a number of other power-on messages
(described on pages 39-40).
When the m (no service) indicator
disappears and the n (home system)
indicator appears, you are ready to make a
call.
Using Your Phone 39
Power-On Messages
Once your phone is powered on, you may see:
Message Description
Searching...
The phone is attempting to establish
communications with the satellite
network. See “Accessing the
Network” on page 149.
Rotate and
Extend Antenna
You also hear a tone when you see
this message. Make sure the
antenna is rotated upward and fully
extended and has a clear
unobstructed view of the sky.
Rotate Antenna
Registering...
or
Registering...
Your phone is registering with the
network. When the process is
complete, you will see Registered.
See “Accessing the Network” on
page 149.
Check Signal
Your phone is unable to establish
registration with the satellite
network. Move to a location with a
clear unobstructed view of the sky.
Invalid Account Contact your service provider.
Enter Phone
Unlock Code
Your phone was locked after the last
use. Enter your four-digit unlock
code and press O to proceed. See
“Locking and Unlocking Your Phone”
on page 133.
Enter PIN
Enter the four- to eight-digit SIM
card PIN code provided by your
service provider and press O to
proceed. See “Protecting the SIM
Card” on page 135.
Insert Card
Power off your phone, make sure
your SIM card is inserted
completely, and then power your
phone on again.
Check Card The SIM card is damaged or
inserted the wrong way.
40 Using Your Phone
Holding the Phone
1. Rotate the antenna to either the left or right
detent. The antenna will stop here.
Blocked
If the SIM card PIN code is
incorrectly entered three times in a
row, your phone becomes blocked.
See “Unblock the PIN Code” on
page 136 for instructions on how to
unblock it.
!Blocked
If the SIM card PIN2 code is
incorrectly entered three times in a
row, some features (e.g., Fixed
Dialing) become blocked. See
“Unblock the PIN2 Code” on
page 138 for instructions on how to
unblock PIN2.
Bad Card
See Supplier
Your SIM card has been damaged or
incorrectly issued. Contact your
service provider for information.
Message Description
Right DetentLeft Detent
Using Your Phone 41
2. Extend the antenna by pulling out on the end
of it.
The antenna should be vertical to the ground
when you talk on the phone (as shown in the
following illustration from the wakeup screen
animated sequence).
3. Make sure the antenna has a clear
unobstructed view of the sky.
Standby Mode
To conserve energy, your phone may turn off its
display backlight when you have not pressed a key
for several seconds. The light reappears the next
time you press a key.
2
1
H
42 Using Your Phone
Placing a Call
To place a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite network. See “Accessing
the Network” on page 149 for network information.
You can enter a phone number up to a maximum of
20 digits. The digits are displayed in two rows, 16
digits in the top line and four digits in the next line.
Dial a Number
1. Rotate and fully extend the satellite
antenna. “See Holding the Phone” on
page 40.
Tip:
If you
make a
mistake, press
C
once to
delete the last
digit, or press
and hold
C
to
clear all digits.
2. Enter the number using the digit keys. As
you begin entering digits, you will see Call?.
You must enter the phone number in
international format:
[
international access code
,00, or +]
[
country code
or
Iridium country code
]
[
phone number
]
Note: If you are calling another Iridium
satellite subscriber, use the Iridium country
code, then phone number.
3. Press O. You will see Calling followed by
the number you dialed.
You will see either the flashing message
Calling or the flashing messages Calling,
Registering..., and the phone will play a
series of setup tones.
If the call connects and is answered, Connected
appears on the display for a few seconds, followed
by End Call?.
Using Your Phone 43
If the call does not connect, you may see one of the
following messages:
International Dialing
To make an international phone call:
1. Press and hold 0.
After a few seconds the international dialing
prefix + appears in the display. This allows
you to call from any country without knowing
the local international access code.
2. Enter the country code followed by the
phone number. The country code follows the
conventional format.
Message Description
Busy Try Later
or
Please Try Later
The phone is unable to access the
network. Try again in a few minutes.
Restricted Area
The phone is unable to access the
network. Move to an area where
calls are allowed.
Redial?
Press O to redial the number
automatically. See “Automatic
Redial” on page 44 for more
information.
44 Using Your Phone
Automatic Redial
If the number or your network is busy, you will see
Redial? for five seconds.
Press O to redial the number automatically.
Note: Your phone makes a maximum of ten redial
attempts. If the call cannot be connected within this
maximum, you will see the message Redial Failed.
Redial Last Number Called
Whenever your phone is on standby, you can redial
the last number called:
1. Press O to display the last number dialed.
2. Press O again to place the call.
Dial Special Characters
You can insert special characters in your numbers:
Dial a Number With Pauses
See “Using Pauses in Numbers” on page 67 for
information on dialing numbers with pauses.
To enter... Then...
0Press 0.
*Press *.
+(for international calls) Press and hold 0.
®(for pause dialing) Press and hold *.
supplementary service
numbers, PINs, and
unblocking
Press # or * one
or more times as
necessary.
Using Your Phone 45
Dial a Number from the Phone Book
Your phone contains a phone book that you can use
to store names and telephone numbers. Once you
have stored information in your phone book, you
can save dialing steps by:
using one-touch dialing (page 83)
recalling and dialing an entry by location
(page 71)
recalling and dialing an entry by name
(page 70)
recalling and dialing one of the last ten
numbers called (page 80)
See “Managing the Phone Book” on page 59 for
information on how to store and retrieve names and
numbers from the phone book.
Call a Number in a Message
For details on how to call a phone number
embedded in a message, see “Return a Call” on
page 114 in the “Using Message Services” chapter.
End a Call
Use one of the following procedures to end a call:
Press O
Press C
46 Using Your Phone
Receiving a Call
Receive a Phone Call
To receive a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite network. See “Accessing
the Network” on page 149 for network information.
There are two scenarios for receiving calls in
satellite mode, depending on the antenna position:
(1) antenna raised and fully extended, or
(2) antenna stowed or in the down position.
Antenna Raised and Fully Extended
When you receive a call:
Tip:
See
page 132 to set
your phone’s
alert.
Your phone rings and/or vibrates
The status indicator alternates red and green
The phone displays Call, followed by Answer?
on the next line
To answer the call:
Press Oor any digit key (1 - 9,*
or #).
You will see Connected.
If the call does not connect properly, you may see
one of the following messages:
Message Description
Orient Antenna
Call Attempt
You need to fully extend the
antenna upwards with a clear
unobstructed view of the sky.
Call Failed
The antenna is not properly
adjusted or the network signal is not
strong enough.
Using Your Phone 47
Antenna Stowed or in the Down Position
When you receive a call:
The phone chirps up to three times to alert
you of an incoming call
The phone displays Rotate Antenna, followed
by Call Attempt on the next line
You must rotate and extend the antenna as quickly
as possible to receive the call.
Rotate and fully extend the antenna as
described in “Holding the Phone” on page 40
You will see Iridium Call Attempt. Do not
attempt to answer until the phone rings or
vibrates.
After several seconds, your phone will ring or
vibrate and display Call followed by Answer? on
the next line.
To answer the call:
Press Oor any digit key (1 - 9,*
or #).
You will see Connected.
If the call does not connect properly, you may see
one of the following messages:
Message Description
Orient Antenna
Call Attempt
or
Rotate Antenna
Call Attempt
You need to fully extend the
antenna upwards with a clear
unobstructed view of the sky.
Call Failed
The antenna is not properly
adjusted or the network signal is not
strong enough.
48 Using Your Phone
End a Call
Use one of the following procedures to end a call:
•Press
O
•Press C
Unanswered Calls
If you are away from your phone or choose not to
answer a call, your phone displays the message
Unanswered Call.
Personal Mailbox
Callers who are unable to reach you can leave
numeric, text, and voice messages. The next time
you register with the satellite network you will
receive these messages. Then you will have the
option of returning the call or saving the message
for later viewing.
For information on retrieving messages, see
“Accessing Received Messages” on page 110.
Using Your Phone 49
Additional Phone Features
Lock and Unlock the Keypad
To prevent accidental usage of the phone, press the
# and * keys simultaneously to lock the
keypad. All keys with the exception of the S key are
disabled. You can still answer an incoming call by
pressing O when the keypad is locked.
To remove the keypad lock, press # and *
simultaneously.
Adjust Earpiece Volume
To adjust earpiece volume:
Tip:
The
volume control
keys are
located on the
side of the
phone.
Increase the volume by pressing the upper
volume control key
Decrease the volume by pressing the lower
volume control key
As you press the keys, the phone’s speaker
demonstrates the new volume level. The bar graph
in the display represents the volume level. The
higher the graph, the louder the volume.
Note: You can also use the volume control keys to
scroll through Phone Book entries.
Volume
Quit?
50 Using Your Phone
Adjust Ringer Volume
To adjust the ringer volume:
Tip:
The
volume control
keys are
located on the
left side of the
phone.
Press E and then the up or down volume
control key
The phone sounds the new volume level as you
adjust it.
Note: You can also use the Phone Setup menu to
adjust ringer volume. See “Adjust the Ringer
Volume” on page 131 for more information.
View Your SIM Card Phone Number
To retrieve and view your phone number from your
SIM card:
Press Q#
Notes: If you do not see your phone number, the
number has not been programmed onto your SIM
card. You can program your phone number onto
your SIM card by following the steps described in
“Modify Your Phone Number(s)” on page 82.
You can also use the Phone Book menu to view
your phone number. See “View Your SIM Card
Phone Number(s)” on page 81 for more information.
51
Using In-Call Features
Read this chapter to learn how to use In-Call menu features. The In-Call
menu is displayed when you press M during a call.
52 Using In-Call Features
Muting a Call
For privacy during a call, try muting the phone. You
hear the party on the other end, but the other party
does not hear you.
While in a call:
Tip:
Yo u c a n
also mute the
phone from the
Quick Access
menu. See
“Using the
Quick Access
Menu” on
page 56.
1. Press M until you see Turn Mute on or off.
2. Press O to select. You will see Mute.
To unmute a call:
Press O again to resume your conversation.
or
1. Press M until you see Turn Mute on or off.
2. Press O to select.
53
Using the Menus
Many of your phone’s features are organized into lists of options called
menus
. There are three menus:
The main Options menu lets you select and/or adjust phone
features
The Quick Access menu gives you instant access to the menu
features you use most frequently
The In-Call menu gives you access to call-related features when
you are in a call
Some options give you access to additional lists of options called
submenus
.
54 Using the Menus
Using the Options Menu
The Options menu gives you access to your phone’s
features and options. You can
not
access this menu
during a call.
Navigate the Options Menu
Learning how to use just a few keys enables you to
move freely through the entire menu system.
If you want to... Then...
enter the Options
menu
Press M. You will see the first
available submenu.
scroll through the
Options menu
Press M to scroll forward.
Press < to scroll
backward or forward.
select options and
submenus
Press Oto select a menu
option or submenu when that
option or submenu name is
displayed.
exit features and
menus
Press C to exit the feature
or submenu.
Press and hold C to exit
the Options menu.
Using the Menus 55
How the Phone Responds
As you scroll through the Options menu, you will see
one of three questions on the bottom line of the
display.
Display Messages and Indicators
Customize the Options Menu
To personalize the Options menu—to hide and move
features—see “Move Menu Features” on page 162.
If your phone
asks... Then...
View Options? Press O to enter the
submenu.
Select? Press O to select the
displayed feature.
Quit? Press O to exit the feature.
If you see... Then...
yCompleted This indicates a feature has been
activated.
!Failed The display returns to the menu in a few
seconds.
Enter PIN
or
Enter Name
Enter requested information,
then press O.
uBusy
Try Later
You may have requested information
while your phone was completing
another task.
sThe scroll bar indicates where you are
in a menu.
wYour phone may take a few seconds to
request settings from the network.
56 Using the Menus
Using the Quick Access Menu
The Quick Access menu is a way to keep your
favorite menu options readily accessible. Each digit
key, 1 to 9, is matched to a Quick Access
feature. See the table on page 57 for the default
setup.
If you know the number of the feature, activating that
option takes only two button presses! If you do not
know the number or want to review your options, just
scroll through the icon menu and read the tag
attached to each option.
Activate the Feature Directly
To access the feature directly:
Press E, and then press the digit key of the
feature.
Scroll to the Feature
To scroll to the feature:
1. Press E.
2. Press M to scroll through the available
features.
3. Press O to select a feature.
Using the Menus 57
Default Quick Access Settings
The following features (and associated icons) are
the default settings for the Quick Access menu.
Customize the Quick Access Menu
See “Personalizing the Quick Access Menu” on
page 164 for instructions on how to modify the
feature selection on the Quick Access menu.
Key Icon Quick Access Feature
1BFind Name searches your Phone
Book by the full name.
2JMute mutes and unmutes a call in
progress.
3RCall Voicemail1 calls your voicemail
number to check your voicemail.
4GBattery Meter displays a fuel gauge
indicating charge. The more bars, the
greater the charge.
5bLock Now locks your phone
immediately.
6LVibrate On/off activates or
deactivates the VibraCall® alert
function.
7KRead Messages displays the newest
message received.
8f
Register Now initiates a search for
the Iridium satellite network. You
must wait three minutes between
registration attempts.
9P
Forward On/Off1 activates or
deactivates unconditional call
forwarding depending on the current
setting.
1 You must subscribe to this network feature through your
service provider. Contact your service provider for additional
information.
58 Using the Menus
59
Managing the Phone Book
Your satellite phone can store up to 100 names and numbers, and your
SIM card expands memory capacity even more.
You can use the dedicated keys or the Phone Book menu to add and
retrieve numbers from the phone book. With the Phone Book menu you
can also access phone book maintenance and security features.
60 Managing the Phone Book
Phone Book Menu
Personal Numbers
Phone Book
Call Number
Find Entry By Location
Find Entry By Name
My Phone Number(s)
Fixed Dialing
Enter Name:
Erase Name And Number
Modify Name Or Number
Call Number
Enter Location:
Erase Name And Number
Modify Name Or Number
View Fixed Dial List
Setup Fixed Dialing
On/Off
Last Ten Calls
Last Calls Made
Erase All Numbers
One-Touch Dial Setting
To Phone Memory
To SIM Card Memory
To Fixed Dial List
Add To Phone Memory
Add Entry
Add To SIM Card Memory
No Memory Restrictions
Prevent Access
To Phone Memory
To SIM Card Memory
To Phone & SIM Memory
Edit Entry
Add Entry
Erase Entry
Check Phone Capacity
Check Capacity
Check SIM Capacity
Show Services
Using Calling Features 93
4. Press O to select the displayed option. Your
phone takes a moment to contact the network
and update the setting. You will see Call
Forward On.
5. Press M to scroll to either Voicemail or Other
Number, and then press O.
Tip:
If you have
not yet stored a
voicemail
number, go to
page 124 to
learn how.
If you select Voicemail, continue with
step 7
If you select Other Number, then you will see
Enter Number. Continue with step 6
6. Enter the number you want calls forwarded
to, and then press O.
7. Press and hold C to exit the menu.
94 Using Calling Features
Canceling All Forwarding
This feature cancels all call forwarding settings.
Note: You must subscribe to this network feature
through your service provider. Contact your service
provider for additional information.
1. Follow the steps in “Getting to Call
Forwarding...” to get to Cancel All Forwarding,
and then press O to select.
Your phone takes a moment to contact the
network and update the setting. You will see
Call Forward Off. All call forwarding settings
are now set to Off.
2. Press and hold C to exit the menu.
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.
Using Calling Features 95
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
96 Using Calling Features
Restricting Calls with Call Barring
You can use call barring to restrict both incoming
and outgoing calls. Call barring is useful if you are
loaning your phone to others or when you wish to
control incoming calls. When you change one of
your call barring settings, your phone takes a few
seconds to request the setting from the network.
Notes: You must subscribe to this network feature
through your service provider. Contact your service
provider for additional information
This feature is available only when the extended
menus are activated. See “Activating Extended
Menus” on page 139
Using Calling Features 97
Bar Outgoing Calls
This feature enables you to receive incoming calls
but prevents outgoing calls.
To bar outgoing calls:
1. Follow the steps in “Getting to Call
Barring...” to get to Bar Outgoing Calls, and
then press O to select. Your phone takes a
moment to request the current setting from
the network.
2. Press M to scroll to Intl Calls,Intl Calls
Except Home,All Calls, or Off, and then
press O to select. You will see Enter
Password.
Tip:
Your
service
provider gives
you a bar
password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Getting to Call Barring...
1. Press M until you see Call Related Features, and then press
O.
2. Press M to scroll to Call Barring, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
98 Using Calling Features
Bar Incoming Calls
This feature allows you to place calls, but refuses
incoming calls. Callers hear a recording telling them
that you are unavailable. To be sure not to miss a
call, see “Using Detailed Call Forwarding” on
page 92.
To bar incoming calls:
1. Follow the steps in “Getting to Call
Barring...” to get to Bar Incoming Calls, and
then press O to select. Your phone takes a
moment to request the current setting from
the network.
2. Press M to scroll to When Roaming,All Calls,
or Off, and then press O to select. You will
see Enter Password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Using Calling Features 99
Cancel All Barring
To cancel all call barring settings:
1. Follow the steps in “Getting to Call
Barring...” to get to Cancel All Barring, and
then press O to select. You will see Enter
Password.
2. Enter your bar password, and then
press O. You will see Call Barring Off. All
call barring settings are now set to Off.
3. Press and hold C to exit the menu.
Getting to Call Barring...
1. Press M until you see Call Related Features, and then press
O.
2. Press M to scroll to Call Barring, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
100 Using Calling Features
Change Bar Password
When you subscribe to call barring, your service
provider gives you a four-digit bar password. Use
this feature to change it to something easy to
remember.
1. Follow the steps in “Getting to Call
Barring...” to get to Change Bar Password, and
then press O to select. You will see Enter
Password.
Tip:
If you are
changing the
password for
the first time,
use the
password
supplied by
your service
provider.
2. Enter your bar password, and then
press O. You will see Enter New Password.
3. Enter the new bar password, and then
press O.
4. Enter the new bar password again to
confirm, and then press O.
5. Press and hold C to exit the menu.
Using Calling Features 101
Viewing the Battery Meter
Use this feature to check the charge level on your
battery.
1. Follow the steps in “Getting to Call Related
Features...” to scroll to Show Battery Meter, and
the press O to select.
You will see the battery meter:
You may also see one of the following
messages:
2. Press and hold C to exit.
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Message Description
Not Available The battery meter doesn’t appear
because a battery is not installed.
Charging Battery The battery is being charged.
Fast Charge
Completed
The battery has completed
charging.
Invalid Batt. You have an unapproved battery
inserted in your phone.
Low Charge High Charge
Battery
Quit?
Battery
Quit?
102 Using Calling Features
Viewing Signal Strength
Use this feature to check the strength of the signal
that your phone is receiving from the Iridium satellite
network.
1. Follow the steps in “Getting to Call Related
Features...” to get to Show Signal Strength.
2. Press O to select. You will see Checking
Signal....
The signal strength indicator is located in the
upper left corner of the display:
rx
Signal strength is sampled every four to five
seconds; the indicator shows the average
strength for the last three samples. The more
segments displayed in the bar graph, the
stronger the signal. Five bars indicate full
signal strength. The indicator shows the tower
icon but no bars when the signal is weak.
3. Press and hold C to exit the menu.
Using Calling Features 103
Deactivating Pending Call Drop Signal
Under rare circumstances, due to system
overcapacity or a satellite outage, a satellite may not
be available to take your call. When this happens,
your phone notifies you with a series of three
consecutive tones and displays Pending Call Drop.
The tones continue periodically until a new satellite
moves into range or the call is dropped.
To activate or deactivate the alert tones:
1. Follow the steps in the “Getting to Call
Related Features...” to get to Pending Call
Drop, and then press O to select.
2. Press M to scroll to either On or Off, and then
press O to select.
3. Press and hold C to exit the menu.
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
104 Using Calling Features
105
Using Message Services
You can receive voicemail notification messages, and send and receive
numeric and text messages through your Personal Mailbox service—
around the world. Wherever you are, you can have instant reference to
all your communication.
106 Using Message Services
Messages Menu
Messages
Message Settings
Voicemail Number
Service Centre
Expiry Period
Outgoing Message Type
Call Voicemail
Received Messages
Go to Next Message
(first message)
Edit Message
Message Editor
Send Message
Store Message
Send Message
Store Message
Outgoing Messages
Go to Next Message
(first message)
Edit Message
Delete Message
Send Message
Store Message
Text
Delete Message
(first message)
Send Message
Reply to Sender
Send Message
Store Message
Return Call
Using Message Services 107
Checking Your Voicemail
This feature makes checking your voicemail simple.
1. Follow the steps in “Getting to Message
Features...” to get to Call Voicemail.
2. Press O to select. You will see your
voicemail number followed by Calling.
If you have not previously stored a voicemail
number, then you will see No Number Available. See
“Store Your Voicemail Number” on page 124 for
instructions on how to enter a voicemail number.
Getting to Message Features...
1. Press ? to go directly to the Messages menu.
or
Press M until you see Messages, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
108 Using Message Services
Managing Your Received Messages
How Your Phone Notifies You of
Messages
If your phone is powered on, it notifies you of
received messages in the following ways:
An alert sounds and/or the phone vibrates
Your phone beeps and/or vibrates three times
to inform you of an incoming message. (See
page 132 for instructions on how to set your
phone’s alert.)
•The
o (message) indicator is displayed
The message is displayed immediately and
remains on the display for several seconds.
or
Message Read Now? is displayed if the message
is an alphanumeric text message of up to 160
characters. For more information see “Read a
New Message” on page 110
How Messages Are Stored
Your phone stores all messages on your SIM card.
The total number of messages that you can store
depends on your service provider.
If the message indicator is flashing, your SIM card is
full. See “Delete a Message” on page 112 to make
room for the new message.
Using Message Services 109
What Messages Contain
You can receive short text or numeric messages in
your Personal Mailbox. Text messages may contain
up to 160 characters. Numeric messages—typically
phone numbers—may contain up to 20 digits.
Your personal mailbox works along with Call
Forwarding. For more information see “Personal
Mailbox” on page 48, and the Call Forwarding
feature descriptions on pages 89-94.
Messages contain multiple screens with the
following information:
the message
the date and time the message was sent
the phone number (if available) from which
the message was sent
110 Using Message Services
Accessing Received Messages
Read a New Message
Notification Messages
An incoming voicemail notification message
automatically scrolls across your screen. You can:
•Press
O to store it on your SIM card
•Press
C to delete it
Text Messages
When you receive a new alphanumeric message,
you will see Message Read Now? To read it:
1. Press O and continue with step 2.
or
Press C to read the message later. See
“Read a Stored Message” on page 111.
2. Press M to move forward through a
message one screen at a time.
3. Press O to access menu options for the
message. These options are described on
pages 112-114.
Note: If the message storage space on your SIM card
is full, you will not be able to store a message for later
retrieval. Use the delete message feature (page 112)
to make room for new messages on your SIM card.
Using Message Services 111
Read a Stored Message
To read a stored message that you have received:
1. Follow the steps in “Getting to Received
Messages...” to enter the message center.
You will see the number of messages stored,
followed by the first message. If you do not
have any messages, you will see No Messages.
2. Press M to scroll through the message one
screen at a time.
3. Press O to access menu options for the
message.
or
Press and hold C to exit the menu.
Getting to Received Messages...
1. Press ? to go directly to the Messages menu.
or
Press M until you see Messages, and then press O.
2. Press M to scroll to Received Messages, and then press O.
3. Press M to scroll to one of the features described below.
112 Using Message Services
Go to the Next Message
To go to the next message:
1. Follow the steps in “Read a Stored
Message” on page 111.
2. Press M until you see Go To Next Message and
then press O. You will see the next
message. If you are at the end of your
message list you will see the first message
again.
3. Press M to scroll through the message one
screen at a time.
4. Repeat steps 2 to 3 to read all of your
messages.
5. Press and hold C to exit the menu.
Delete a Message
Use this feature to make room for new messages on
your SIM card.
1. Follow the steps in “Go to the Next
Message” (above) until you see the message
you want to delete, and then press O.
2. Press M until you see Delete Message, and
then press O. You will see Message Deleted.
3. Press and hold C to exit the menu.
Using Message Services 113
Reply to Sender
Use this feature to reply to a message.
1. Follow the steps in “Go to the Next
Message” on page 112 until you see the
message you want to reply to, and then press
O.
2. Press M until you see Reply to Sender and
then press O.
3. Compose your message. For more
information, see the section titled “Managing
Outgoing Messages” on page 115.
If you are replying to an email, the sender’s
email address will appear, and a blinking
cursor indicates where you should begin
composing your message. Note: Leave a
space between the email address and the
beginning of your message.
4. Press O. You will see Send Message
.
5. Press O. You will see Enter Number
.
If
available, the sender’s phone number will
automatically appear. If you are replying to an
email, the standard email response number
(00*2 or +*2) will appear.
6. Enter number (if none is present) and press
Oto send the message.
114 Using Message Services
Return a Call
A callback number appears in quotes within the
received message. If one is enclosed, you can
instantly place a call to that number. If a callback
number is not included, your phone selects the first
number in the message.
1. Follow the steps in “Go to the Next
Message” on page 112 to display the desired
message, and then press O.
2. Press M until you see Return Call.
3. Press O to place a call to that number. You
will see the number followed by Calling.
Edit a Received Message
You can edit a message that you have received,
then send the modified message and/or store it in
the outgoing messages list.
1. Follow the steps in “Go to the Next
Message” on page 112 until you see the
message you want to edit, and then
press O.
2. Press M until you see Edit Message and then
press O.
The message is copied to the message editor. You
will see the final portion of the message displayed in
the editing area. The cursor is placed at the end of
the message.
For instructions on how to edit a stored message,
see “Edit a Stored Message” on page 122.
Using Message Services 115
Managing Outgoing Messages
You can create a new message and send it
immediately, or store it in an outgoing messages list
for later use. You can also edit a message that you
have received, then send and/or save the modified
message. Messages are created and edited in the
message editor.
Message Editor
The message editor lets you create a new message
or modify a (received or outgoing) stored message.
You use the keypad to create or edit a message. You
can produce any letter in the alphabet by pressing
the appropriate key. For example, press 2 to
enter the letters A, B, or C, as shown:
For a complete list of the characters you can enter
from the keypad, see page 66.
Getting to Message Features...
1. Press ? to go directly to the Messages menu.
or
Press M until you see Messages, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
press 1 time to insert an A
press 2 times to insert a B
press 3 times to insert a C
press 4 times to insert a 2
116 Using Message Services
Create a New Message
To create a new message in the message editor:
1. Follow the steps in “Getting to Message
Features...” on page 115 to get to Message
Editor, and then press O to select.
The message editor displays the contents of
the last message entered. If there are no
previous messages, the cursor is placed in
the upper left corner of the editing area.
2. Press and hold C to clear the entire
message editor contents, if necessary.
Tip:
Press and
hold any
numeric key to
toggle between
uppercase and
lowercase
characters.
3. Begin composing your message. Enter a
letter by pressing a key as many times as
necessary.
4. Press < to advance the cursor.
5. Repeat steps 3 and 4 as many times as
necessary to complete your message.
Lines of text are automatically formatted in the
display. When you reach the bottom of the editing
area, the top lines of text scroll up and off the display
in order to keep the cursor and the last few lines of
text in view.
When you have finished composing your message:
6. Press O to access options for that entry.
Message editor menu options let you send the
message immediately or store it for later use. These
options are described on pages 118-119.
Using Message Services 117
Create a New Email Message
Check with your service provider for availability of
this feature on your home gateway.
1. Follow the steps in “Create a New Message”
on page 116 until you get to step 3.
2. Compose your message, starting with the
destination email address, followed by a
space, and then your message.
For example:
johndoe@domain.com This is a sample
message.
Note: The maximum length of the entire
message (including the destination email
address) is 160 characters. The editor will
stop after the 160th character has been
entered
3. Press Oto access options for that entry.
118 Using Message Services
Edit a Message
You can edit a new message at any time while you
are creating it.
You can also edit received messages or messages
stored in the outgoing messages list. See “Edit a
Received Message” on page 114 for instructions on
how to copy a received message into the message
editor. See “Edit a Stored Message” on page 122 for
instructions on how to copy an outgoing message
into the message editor.
To delete text in a message:
1. Press M to scroll the cursor to the right of
the text you want to delete.
2. Press C to delete one character at a time.
or
Press and hold C to clear the display.
To add text to a message:
1. Press M to scroll the cursor to the location
where you want to add new text.
2. Enter a letter by pressing a key as many
times as necessary.
Send a Message
To send a message from the message editor:
1. Press O to access message editor menu
options.
2. Press M until you see Send Message and then
press O. You will be prompted to enter the
destination address (phone number) for the
message.
3. Enter the destination address and then
press O to send the message.
If the destination is a phone number, enter it
beginning with “00” or “+”. If the destination is
an email address, enter “00*2” or “+*2”.
Using Message Services 119
The message is sent to your message service
center, which forwards the message to its final
destination. You will see Message Sent when the
message arrives at the service center.
If the message cannot be delivered to the service
center, you will see Message Failed, followed by
Resend? on the next line. You can:
Press O to resend the message.
or
Press C to abandon the attempt to send the
message at this time. See “Store a Message”
on page 119 for instructions on how to store
the message for later mailing.
If you have not previously stored a service center
number, then you will see No Service Center. See
“Enter Service Centre Number” on page 125 for
instructions on how to enter a service center
number.
Store a Message
To store the contents of the message editor to the
outgoing messages list:
1. Press O to access message editor menu
options.
2. Press M until you see Store Message and then
press O. You will see Stored to Outgoing.
Outgoing messages are stored on your SIM card.
When the SIM card is full (indicated by a flashing
message indicator), you will not be able to store a
message for later retrieval. Use the delete message
feature (page 123) to make room for new messages
on your SIM card.
120 Using Message Services
Read a Stored Message
This feature displays the first message stored in the
outgoing messages list.
To read a stored message:
1. Follow the steps in “Getting to Outgoing
Messages...” to enter the message center.
You will see the number of messages stored,
followed by the first message. If you do not
have any messages, you will see No Messages.
2. Press M to scroll through the message one
screen at a time.
3. Press O to access menu options for the
message.
or
Press and hold C to exit the menu.
Getting to Outgoing Messages...
1. Press ? to go directly to the Messages menu.
or
Press M until you see Messages, and then press O.
2. Press M to scroll to Outgoing Messages, and then press O.
3. Press M to scroll to one of the features described below.
Using Message Services 121
Go to the Next Message
This feature takes you to the next message in the
outgoing messages list.
To go to the next message:
1. Follow the steps in “Read a Stored
Message” on page 120.
2. Press M until you see Go To Next Message and
then press O. You will see the next
message.
3. Press M to scroll through the message one
screen at a time.
4. Repeat steps 2 to 3 to read all of your
messages.
5. Press and hold C to exit the menu.
Send a Stored Message
This feature sends a message stored in the
outgoing messages list.
To send a stored message:
1. Follow the steps in “Read a Stored
Message” on page 120.
2. Press M until you see Send Message and then
press O. You will be prompted to enter the
destination address (phone number) for the
message.
3. Enter the destination address and then
press O to send the message.
If the destination is a phone number, enter it
beginning with “00” or “+”. If the destination is
an email address, enter “00*2” or “+*2”.
The message is sent to your message service
center, which forwards the message to its final
destination. You will see Message Sent when the
message arrives at the service center.
122 Using Message Services
If the message cannot be delivered to the service
centre, you will see Message Failed, followed by
Resend? on the next line. You can:
Press O to resend the message.
or
Press C to abandon the attempt to send the
message at this time.
If you have not previously stored a service center
number, then you will see No Service Centre. See
“Enter Service Centre Number” on page 125 for
instructions on how to enter a service center
number.
Edit a Stored Message
You can edit a message that you have stored in the
outgoing messages list.
To edit a stored message:
1. Follow the steps in “Go to the Next
Message” on page 121 until you see the
message you want to edit, and then
press O.
2. Press M until you see Edit Message and then
press O.
The message is copied to the message editor. You
will see the final portion of the message displayed in
the editing area. The cursor is placed at the end of
the message.
For instructions on how to edit a received message,
see “Edit a Received Message” on page 114.
Using Message Services 123
Delete a Stored Message
Use this feature to make room for new messages on
your SIM card.
To delete a stored message:
1. Follow the steps in “Go to the Next
Message” on page 121 until you see the
message you want to delete, and then
press O.
2. Press M until you see Delete Message, and
then press O. You will see Message Deleted.
3. Press and hold C to exit the menu.
124 Using Message Services
Managing Other Message Settings
Store Your Voicemail Number
To store a voicemail number:
Tip:
Use pause
dialing to store
your voicemail
access and PIN
numbers
together. See
“Using Pauses
in Numbers” on
page 67.
1. Follow the steps in “Getting to Message
Settings...” to get to Voicemail Number, and then
press O to select. You will see Enter
Voicemail Number followed by your current
voicemail number. If this is the first time you
have stored a number, continue with step 3.
2. Press O to select Voicemail Number.
Press C to clear one digit at a time, or
press and hold C to erase the entire
number.
3. Enter the new number, and then press O.
You will see Completed.
4. Press and hold C to exit the menu.
Getting to Message Settings...
1. Press ? to go directly to the Messages menu.
or
Press M until you see Messages, and then press O.
2. Press M to scroll to Message Settings, and then press O.
3. Press M to scroll to one of the features described below.
Using Message Services 125
Enter Service Centre Number
Use this feature to enter the number for the service
center that forwards your outgoing messages. You
must specify a service number before you can send
any messages.
To enter the service center number:
Tip:
The
service center
number is
provided by
your service
provider.
1. Follow the steps in “Getting to Message
Settings...” on page 124 to get to Service
Centre, and then press O to select. You will
see Enter Service Number followed by your
current service center number. If this is the
first time you have stored a number, continue
with step 3.
2. Press C to clear one digit at a time, or
press and hold C to erase the entire
number.
3. Enter the new number, and then press O.
You will see Completed.
4. Press and hold C to exit the menu.
126 Using Message Services
Set Expiry period
This feature specifies the maximum amount of time,
in hours, that an unforwarded outgoing message will
remain at the service center before it is deleted.
To set the message expiration period:
Tip:
The
default
expiration
period setting is
8 days (192
hours).
1. Follow the steps in “Getting to Message
Settings...” to get to Expiry Period, and then
press O to select. You will see Enter Hours
followed by the current setting.
2. Press C to clear one digit at a time, or
press and hold C to erase the entire
number.
3. Enter the new number, and then press O.
You will see Hours followed by the number you
entered.
4. Press and hold C to exit the menu.
Getting to Message Settings...
1. Press ? to go directly to the Messages menu.
or
Press M until you see Messages, and then press O.
2. Press M to scroll to Message Settings, and then press O.
3. Press M to scroll to one of the features described below.
Using Message Services 127
Specify Outgoing Message Type
You can send messages to a device which interprets
them in a format other than text. Your service center
converts the messages before forwarding them to
the destination address.
Note: Currently, the only supported message type is
“TEXT”.
To specify the outgoing message type:
1. Follow the steps in “Getting to Message
Settings...” on page 126 to get to Outgoing
Message Type, and then press O to select.
2. Press M to scroll to the desired type, and
then press O to select it.
3. Press and hold C to exit the menu.
128 Using Message Services
129
Customizing Phone Features
Once you are comfortable with the basic features of your new phone,
use the Phone Setup menu to configure your phone the way you like it.
130 Customizing Phone Features
Phone Setup Menu
1 This feature is available only when the extended menus are activated.
Phone Setup
Adjust Ring Volume
Phone Lock
Require SIM Card PIN
On/Off
Change SIM PIN Code
Automatic Lock
On/Off
Lock Now
Change Unlock Code
Set Ringer Tone
Standard Tone
High Tone
Change SIM PIN2 Code
Extended Menus
On/Off
New Security Code
Ring or Vibrate
Ring Only
Vibrate Only
Vibrate Then Ring
No Ring or Vibrate
Show Time and Date1
Show Home Time + Dat
e
Change Clock Display
Home Time
Show Away Time + Dat
e
Set Time and Date1
Set Home Time + Date
Set Away Time + Date
Set Time Format1
12 Hour
24 Hour
Select Keypad Tones1
Normal Tones
Single Tone
No Tones
Language Selection1
English
Türkçe
Away Time
Lights1
On/Off
The following Phone Setup
menu items are available
only when the extended
menus are activated.
Phone Status1
Status Review
Master Reset
Master Clear
Customizing Phone Features 131
Managing Phone Ringer Settings
You can adjust your phone’s ringer volume and
tone, and set the phone to ring or vibrate to notify
you of incoming calls.
Adjust the Ringer Volume
Use this feature to adjust the volume of the ringer.
The phone sounds the new volume level as you
adjust it.
1. Follow the steps in “Getting to Phone
Setup...” to get to Adjust Ring Volume, and then
press O to select.
Tip:
You can
also press
E
,
and then the up
or down volume
control key.
2. Increase the volume by pressing the upper
volume control key on the side of the phone.
or
Decrease the volume by pressing the lower
volume control key on the side of the phone.
3. Press and hold C to exit the menu.
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
132 Customizing Phone Features
Set the Phone to Ring or Vibrate
This feature is ideal for situations where a ringing
phone is inappropriate or in noisy places where you
might not hear the ringer. The VibraCall® alert
function notifies you of incoming calls by discreet
vibrations.
1. Follow the steps in “Getting to Phone
Setup...” to get to Ring or Vibrate, and then
press O to select.
Tip:
If you
select
Vibrate
then Ring
, your
phone vibrates
for two cycles,
and then rings.
2. Press M to scroll to Ring Only,Vibrate Only,
Vibrate then Ring, or No Ring or Vibrate, and
then press O to select the displayed option.
You will see Completed.
3. Press and hold C to exit the menu.
Set the Ringer Tone
Select your favorite tone from 10 different options.
1. Follow the steps in “Getting to Phone
Setup...” to get to Set Ringer Tone, and then
press O to select.
2. Press M to scroll through the ringer tone
options. You will hear a one-ring-cycle
demonstration of each tone as its name is
displayed.
3. Press O to select the desired ringer tone.
4. Press and hold C to exit the menu.
Customizing Phone Features 133
Locking and Unlocking Your Phone
These features can help you prevent unwanted use
of your phone.
Lock the Phone Automatically
Use this feature to set your phone to lock itself every
time it is powered on.
1. Follow the steps in “Getting to Phone
Lock...” to get to Automatic Lock, and then
press O to select.
2. Press M to choose On or Off, and then
press O to select. You will see Completed.
3. Press and hold C to exit the menu.
Lock the Phone Instantly
Use this feature to lock your phone immediately.
1. Follow the steps in “Getting to Phone
Lock...” to get to Lock Now.
2. Press O to select. You will see: Locked.
Note: Once you unlock your phone, it remains
unlocked until you lock it again.
Unlock the Phone
Tip:
The
factory default
unlock code is
1234.
1. Enter unlock code. Enter your four-digit
phone unlock code.
2. Press O.
Getting to Phone Lock...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to Phone Lock, and then press O.
3. Press M to scroll to one of the features described below.
134 Customizing Phone Features
Change the Unlock Code
The unlock code is originally set to 1234. You should
change it as soon as possible.
1. Follow the steps in “Getting to Phone
Lock...” to get to Change Unlock Code, and then
press O to select. You will see Enter
Security Code.
Tip:
The
factory default
security code is
000000.
2. Enter security code. Enter your six-digit
security code. You will see your current lock
code and Enter Phone Unlock Code.
3. Press C to clear one digit at a time, or
press and hold C to clear all the digits.
4. Enter new code. Enter a new four-digit
unlock code, and then press O. You will see
Phone Lock and the new lock code.
5. Press and hold C to exit the menu.
Customizing Phone Features 135
Protecting the SIM Card
You can use a Personal Identification Number (PIN)
code to protect the information stored on your SIM
card even when it is inserted into someone else’s
phone.
Activate and Deactivate the SIM
Card PIN Code
When you activate the SIM card PIN code, your
phone requests the code whenever the phone is
powered on. To change this setting, you need to
enter the PIN code that your service provider gave
you.
1. Follow the steps in “Getting to Require SIM
Card PIN...”.
Tip:
You should
have received
your SIM card
PIN code from
your service
provider.
2. Press M to scroll to On or Off, and then
press O. You will see Enter PIN.
3. Enter code. Enter your four- to eight-digit
SIM card PIN code, and then press O. You
will see Completed.
4. Press and hold C to exit the menu.
Getting to Require SIM Card PIN...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to Require SIM Card PIN, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by View Options?.
136 Customizing Phone Features
Change the SIM Card PIN Code
To choose your own PIN code:
1. Follow the steps in “Getting to Require SIM
Card PIN...” to get to Change SIM Card PIN, and
then press O to select. You will see
Enter Old PIN.
2. Enter the current PIN code, and then
press O. You will see Enter New PIN.
3. Enter a new PIN code, and then press O.
You will see Repeat New PIN.
4. Re-enter the new PIN code, and then
press O again. You will see Completed.
5. Press and hold C to exit the menu.
Unblock the PIN Code
Tip:
The
message
Blocked
indicates that
an incorrect
PIN code was
entered. The
message
!Blocked
indicates that
an incorrect
PIN2 code was
entered.
If your PIN code is entered incorrectly three times in
a row, Blocked appears in the display. You need to
enter a PIN unblocking key (PUK1), which you can
obtain from your service provider.
1. Press **05*
.
2. Enter unblocking key. Enter the eight-digit
PUK1 unblocking key, and then press O.
Your service provider supplies this code.
3. Enter a new PIN code, and then press O.
4. Re-enter the new PIN code, and then
press O.
Getting to Require SIM Card PIN...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to Require SIM Card PIN, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by View Options?.
Customizing Phone Features 137
Managing Other Security Settings
Your phone includes other security features:
a SIM card PIN2 code for accessing fixed
dialing settings and other
subscription-dependent features
a security code controls access to security
and other menu options
Change the SIM Card PIN2 Code
Your SIM card PIN2 code is used to access fixed
dialing settings. This four- to eight-digit code is
issued to you when you subscribe to the feature.
Use this feature to choose a new code.
1. Follow the steps in “Getting to Phone
Setup...” to get to Change SIM PIN2 Code, and
then press O to select. You will see Enter
Old PIN2.
Tip:
You should
have received
your SIM card
PIN2 code from
your service
provider.
2. Enter the current PIN2 code, and then
press O. You will see Enter New PIN2.
3. Enter new PIN2 code, and then press O.
You will see Repeat New PIN.
4. Re-enter the new PIN2 code, and then
press O again. You will see Completed.
5. Press and hold C to exit the menu.
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
138 Customizing Phone Features
Unblock the PIN2 Code
If your PIN2 code is entered incorrectly three times
in a row, !Blocked appears in the display. You
need to enter a PIN2 unblocking key (PUK2), which
you can obtain from your service provider.
1. Press **052*
.
2. Enter unblocking key. Enter the eight-digit
PUK2 unblocking key, and then press O.
Your service provider supplies this code.
3. Enter a new PIN2 code, and then press O.
4. Re-enter the new PIN2 code, and then
press O.
Change the Security Code
The security code is your phone’s primary security
number. You use it to reset your phone to its default
settings and prevent access to your phone book. It
is originally set to 000000.
1. Follow the steps in “Getting to Phone
Setup...” to get to New Security Code, and then
press O to select. You will see Enter
Security Code.
2. Enter the current security code, and then
press O. You will see Enter New Security
Code.
3. Enter a new security code, and then
press O. You will see Secur. Code and the
six-digit number selected.
4. Press and hold C to exit the menu.
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Customizing Phone Features 139
Activating Extended Menus
This feature activates and deactivates the extended
menus. See “Personalizing the Options Menu” on
page 162 to learn how extended menus can make
your phone even simpler to use.
1. Follow the steps in “Getting to Phone
Setup...” to get to Extended Menus, and then
press O to select.
2. Press M to choose On or Off, and then
press O.
3. Press and hold C to exit the menu.
When extended menus are deactivated, you can
activate them temporarily to access hidden features.
Press and hold M to activate the extended menus
temporarily. This shortcut displays all extended
menus features until you exit the Options menu.
140 Customizing Phone Features
Managing Time and Date
Settings
View the Time and Date
Use this feature to view the current time and date in
one of two time zones.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
1. Follow the steps in “Getting to Phone
Setup...” to get to Show Time and Date, and then
press O to select.
2. Press M to choose Show Home Time + Date or
Show Away Time + Date, and then press O.
The selected time and date are displayed.
3. Press any key to clear the time and date
from the display and return to the menu.
4. Press and hold C to exit the menu.
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Customizing Phone Features 141
Change the Time Displayed
Use this feature to determine which time is
displayed on your real time clock indicator.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
1. Follow the steps in “Getting to Phone
Setup...” to get to Show Time and Date, and then
press O to select.
2. Press M to scroll to Change Clock, and then
press O.
3. Press M to scroll to either Home Time or Away
Time, and then press O to select.
4. Press and hold C to exit the menu.
Set the Time Format
You can choose a12-hour or 24-hour time format.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
1. Follow the steps in “Getting to Phone
Setup...” to get to Set Time Format, and then
press O.
2. Press M to choose either 12-hour or 24-hour,
and then press O to select.
3. Press and hold C to exit the menu.
142 Customizing Phone Features
Set the Time and Date
To make it easy to check the local time when you
travel, your phone can save the current time and
date for two different time zones.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
Tip:
The time
displayed
(home or away)
on the real time
clock indicator
is the one you
selected on
page 141.
1. Follow the steps in “Getting to Phone
Setup...” to get to Set Time and Date, and then
press O to select.
2. Press M to choose Set Home Time + Date or
Set Away Time + Date, and then press O. You
will see Enter Time and the time currently set.
3. Press O to accept the displayed time.
or
Enter the time in 24-hour format, and then
press O. You will see Enter Date and the
date currently set.
4. Press O to accept the displayed date. You
will see Completed.
or
Enter the date in day(dd)-month(mm)-
year(yy) form and then press O. You will
see Completed.
5. Press and hold C to exit the menu.
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Customizing Phone Features 143
Selecting the Display Language
Your phone contains 21 languages. Use this feature
to select the language in which your phone displays
menus and messages.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
1. Follow the steps in “Getting to Phone
Setup...” to get to Language Selection, and then
press O to select.
2. Press M to scroll through the choices, and
then press O to select the displayed option.
3. Press and hold C to exit the menu.
If you accidentally change the language of your
phone’s display, press and hold the C key to return
to the idle display, then press
M26O to return directly to the language
selection submenu.
144 Customizing Phone Features
Turning Lights On and Off
You can activate or deactivate all phone lighting,
including the phone status indicator, display
backlighting, and keypad backlighting.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
1. Follow the steps in “Getting to Phone
Setup...” to get to Lights, and then press O
to select.
2. Press M to choose On or Off, and then
press O to select the displayed option.
3. Press and hold C to exit the menu.
Setting Keypad Tones
Choose the sounds your phone makes when its
keys are pressed.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
1. Follow the steps in “Getting to Phone
Setup...” to get to Select Keypad Tones, and
then press O to select.
2. Press M to choose Normal Tones,Single Tone,
or No Tones, and then press O.
3. Press and hold C to exit the menu.
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Customizing Phone Features 145
Managing Phone Settings
Review Your Phone’s Settings
Use this feature to review all of your phone’s
settings that have changed from their original
default settings.
To review all settings:
1. Follow the steps in “Getting to Phone
Status...” to get to Status Review, and then
press O.
2. Press M to scroll through the list of all the
menu items you have changed.
3. Press and hold C to exit the menu.
Note: You can reset your phone’s original settings if
desired. See “Reset Phone Options to Factory
Defaults” on page 146.
Getting to Phone Status...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to Phone Status, and then press O.
3. Press M to scroll to one of the features described below.
146 Customizing Phone Features
Reset Phone Options to Factory
Defaults
Use the master reset feature to reset all settings to
their original default settings. This feature:
resets audible call timers, the in-call timer,
and the automatic lock
resets extended menus to default setting
restores keypad tones to normal, ringer tone
to standard, and the volume level to the
middle (fourth bar) of its range
To reset all settings:
1. Follow the steps in “Getting to Phone
Status...” on page 147 to get to Master Reset,
and then press O to select. You will see
Enter Security Code.
Tip:
The
factory default
security code is
000000.
2. Enter your six-digit security code. You will
see Reset Complete.
3. Press and hold C to exit the menu.
Customizing Phone Features 147
Clear All Stored Information
The master clear feature resets the same items as
master reset, plus the following:
clear phone book entries from phone memory
(not from SIM memory)
clear last calls made and received lists
reset resettable call timers
Master clear does not clear the:
fixed dial list
my number(s) list
received messages list
To clear all settings:
1. Follow the steps in “Getting to Phone
Status...” to get to Master Clear, and then
press O to select. You will see Enter
Security Code.
Tip:
The
factory default
security code is
000000.
2. Enter your six-digit security code.You will
see Reset Complete.
3. Press and hold C to exit the menu.
Getting to Phone Status...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to Phone Status, and then press O.
3. Press M to scroll to one of the features described below.
148 Customizing Phone Features
149
Accessing the Network
This chapter shows you how to register with the Iridium satellite network.
150 Accessing the Network
Network Selection Menu
Network Selection
Register Now
Accessing the Network 151
Registering With the Satellite Network
Use this feature to access Iridium satellite service.
Your phone searches for the Iridium satellite
network.
1. Rotate and extend the antenna upward.
See “Holding the Phone” on page 40.
2. Follow the steps in “Getting to Network
Selection...” to get to Register Now.
3. Press O to select. You will see
Registering.... This may take a few seconds.
If the phone finds the signal, you will see
Registered and the signal strength indicator:
rx
The n (home system) indicator also
appears.
If the phone is unsuccessful you may see one
of these messages: Check Signal,Busy Try
Later,Please Try Later, or Restricted Area.
Note: You must wait three minutes between
registration attempts.
Getting to Network Selection...
1. Press M until you see Network Selection, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
152 Accessing the Network
153
Timing Your Calls
Your phone’s call meters give you a variety of options for tracking the
time you spend on the phone. You can monitor the length of individual
calls, set a timer to track monthly usage, or have the phone alert you with
tones at specific intervals.
154 Timing Your Calls
Call Meters Menu
1 This feature is available only when the extended menus are
activated.
Call Meters
Set In-Call Display
Show Time Per Call
No In-Call Display
Set Audible Call Timers
Single Alert Timer
On/Off
On/Off
Repetitive Timer
Lifetime Timer1
Show Call Timers
Show Last Call
Total For All Calls
Reset All Timers
Timing Your Calls 155
Showing Call Timers
Call timers help you track your airtime. Keep a
running tab of your monthly usage or view the
airtime of your most recent call.
Show the Time of the Last Call
Use this feature to display the elapsed time of your
most recent call.
1. Follow the steps in “Getting to Show Call
Timers...” to get to Show Last Call, and then
press O to select.
You will see the airtime of the most recent call
in hours, minutes, and seconds. After several
seconds, the display returns to Show Last Call.
2. Press and hold C to exit the menu.
Note: The last call timer shows elapsed time of the
most recent call made since your phone was turned
on. This information is not saved when you shut off
the phone.
Getting to Show Call Timers...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to Show Call Timers, and then press O.
3. Press M to scroll to one of the features described below.
156 Timing Your Calls
Show Total Time for All Calls
Use this feature to display your total airtime since
you last reset the Call Timer.
1. Follow the steps in “Getting to Show Call
Timers...” to get to Total For All Calls, and
then press O to select.
You will see the airtime accumulated since the
timer was last reset. The airtime is displayed
in hours, minutes, and seconds. After several
seconds, the display returns to Total For All
Calls.
2. Press and hold C to exit the menu.
Reset All Timers
Reset your timers at the beginning of each billing
cycle to keep track of your spending.
1. Follow the steps in “Getting to Show Call
Timers...” to get to Reset All Timers, and then
press O to select.
You will see Completed. The display then
returns to Reset All Timers.
2. Press and hold C to exit the menu.
Note: This does not reset the Lifetime Timer
described on page 160.
Getting to Show Call Timers...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to Show Call Timers, and then press O.
3. Press M to scroll to one of the features described below.
Timing Your Calls 157
Setting Audible Call Timers
Let your phone watch the clock for you. The call
timers signal at a set time or interval with beeps only
you can hear.
Set the Single Alert Timer
Use this feature to set your phone to alert you after
an elapsed time.
1. Follow the steps in “Getting to Audible Call
Timers...” to get to Single Alert Timer, and
then press O to select.
2. Press M to scroll to On or Off, and then press
O to select.
If you select On, you will see Enter Seconds.
Continue with step 3
If you select Off, you will see Completed.
Continue with step 4
3. Press O to accept the current setting. You
will see Seconds XXX.
or
Enter a number from 11 to 999, and then
press O. You will see Seconds XXX.
4. Press and hold C to exit the menu.
Getting to Audible Call Timers...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to Set Audible Call Timers, and then press O.
3. Press M to scroll to one of the features described below.
158 Timing Your Calls
Set the Repetitive Timer
Use this feature to set your phone to alert you at
specific intervals, for example every 45 seconds.
1. Follow the steps in “Getting to Audible Call
Timers...” to get to Repetitive Timer, and then
press O to select.
2. Press M to scroll to On or Off, then press O
to select.
If you select On, you will see Enter Seconds.
Continue with step 3
If you select Off, you will see Completed.
Continue with step 4
3. Press O to accept the current setting. You
will see Seconds XXX.
or
Enter a number from 11 to 999, and then
press O. You will see Seconds XXX.
4. Press and hold C to exit the menu.
Getting to Audible Call Timers...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to Set Audible Call Timers, and then press O.
3. Press M to scroll to one of the features described below.
Timing Your Calls 159
Showing the In-Call Timer
Use this feature to display a running clock of the
airtime elapsed while on a call.
1. Follow the steps in “Getting to Call
Meters...” to get to Set In-Call Display, and
then press O to select.
2. Press M to scroll to Show Time Per Call or No
In-Call Display, and then press O to select.
3. Press and hold C to exit the menu.
Getting to Call Meters...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to one of the features described below.
160 Timing Your Calls
Showing the Lifetime Timer
Use this feature to show the total time of all calls for
the life of your phone.
Note: This feature is available only when the
extended menus are activated. See “Activating
Extended Menus” on page 139.
Tip:
The
lifetime timer
can not be
reset. The
Reset All
Timers feature
has no effect
on this timer.
1. Follow the steps in “Getting to Call
Meters...” to get to Lifetime Timer, and then
press O to select.
You will see the total airtime of your phone
since it was manufactured.
2. Press and hold C to exit the menu.
Getting to Call Meters...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to one of the features described below.
161
Customizing the Menu System
This chapter shows you how to hide the menu features you don’t use
regularly, and how to add your favorite features to the Quick Access
menu for instant recall.
162 Customizing the Menu System
Personalizing the Options Menu
You can customize the Options menu by moving
features in and out of the extended menus. Features
that you place on the extended menu are hidden
when extended menus are turned off, and become
visible when you activate the extended menus.
Note: The default factory setting for your phone is
extended menus activated.
Move Menu Features
To move menu features:
1. Find the feature you want to move.
2. Press and hold O. You will see one of two
responses depending on where that menu
feature is currently located. If you see:
Note: Some features and submenus cannot be
moved. You will see Cannot Move Menu Item.
Message Description
Remove From
Short Menus
(The feature is
in the short
menu).
Press O to move the feature to the
extended menu. You will see Menu
Item Moved.
or
Press M to scroll to Leave in Short
Menus, and then press O to select.
You will see Move Cancelled.
Add To
Short Menus
(The feature is
in the extended
menu).
Press O to move the feature to the
short menu. You will see Menu Item
Moved.
or
Press M to scroll to Leave in Long
Menus, and then press O to select.
You will see Move Cancelled.
Customizing the Menu System 163
Activate/Deactivate Extended
Menus
Use the Options menu to activate and deactivate
extended menus. Activate them when you need
access to every feature. Deactivate them for
everyday use.
1. Press M until you see Phone Setup, and then
press O to select.
2. Press M to scroll to Extended Menus, and then
press O to select.
3. Press M to scroll to either On or Off, and then
press O to select.
All hidden features are accessible when you
activate the extended menus.
Access Hidden Features
If you want to access a feature hidden in the
extended menus, but don’t want to leave the
extended menus active, you can use this shortcut:
Press and hold M for a few seconds.
All extended menus features remain accessible until
you exit the Options menu.
164 Customizing the Menu System
Personalizing the Quick Access Menu
You can replace the default Quick Access menu
features described on page 57 with any of the
following features.
To change a default quick access feature to one of
the features listed above:
1. Press E and then press M to scroll to the
feature you wish to change.
2. Press and hold O to access the list of
features available.
3. Press M to scroll through the list until you
find the desired feature.
4. Press O to store the displayed feature in the
new location. You will see Completed.
Icon Quick Access Feature
DFind by Location recalls a Phone Book entry
by its memory location number.
FAdd Entry to Phone stores entered numbers
in the next available phone memory location.
TAdd Entry to SIM stores entered numbers in
the next available SIM card location.
NRing Volume displays and sets the incoming
call ring tone volume.
eCheck Signal checks the strength of the
signal from the satellite network.
VSwitch Memory switches one-touch dialing
between the phone and SIM memories
depending on the current setting.
YLast Call Timer displays the duration of your
last call.
%Show Services displays a list of service
phone numbers programmed by your service
provider.
$Mode Selection: This feature is not currently
supported.
165
Troubleshooting
This chapter tells you what to do if you experience one of the following
problems:
Problem Solution
You can’t turn the
phone’s power
on.
Did you press and hold the S key for three seconds
to turn the phone’s power on?
Check the battery. Is it charged, properly fitted, and
are the contacts clean and dry?
You can’t make
calls.
Check the antenna. Is it fully extended and rotated?
Do you have a clear unobstructed view of the sky?
Did you enter the number in international format? All
calls made from the Iridium satellite system must be in
international format.
Check the signal strength indicator. If the signal is
weak, ensure that you have a clear line of sight to the
sky and there are no buildings, trees, etc. around.
Try to register manually.
Is Restricted displayed? Check the Call Barring
setting.
Has a new SIM card been inserted? Check that no
new restrictions have been imposed.
Check to see if your fixed dialing list is enabled. If so,
you can only make calls to numbers or prefixes that
are on the list.
You can’t receive
calls.
Check to see that your phone is powered on.
Check the antenna. Is it fully extended and rotated?
Do you have a clear unobstructed view of the sky?
Check the signal strength indicator. If the signal is
weak, ensure that you have a clear line of sight to the
sky and there are no buildings, trees, etc. around.
Check the Call Forwarding and Call Barring settings.
Check the Ringer setting. If it is off, there is no audible
ringer.
Check to see if your fixed dialing list is enabled.
166 Troubleshooting
You can’t make
international
calls.
Have you included the relevant codes? Press and hold
the 0 key to display the international dialing prefix
(+) and then enter the appropriate country code
followed by the phone number.
Your phone will
not unlock.
Have you inserted a new SIM card? Enter the new PIN
code.
Enter the default phone unlock code —1234.
Have you forgotten the unlock code? Press M to
change the unlock code (you need your security code).
Your P I N is
blocked.
Enter the PIN unblocking key (PUK1) or contact your
service provider. See “Unblock the PIN Code” on
page 136 for additional information.
Your P I N2 is
blocked.
Enter the PIN2 unblocking key (PUK2) or contact your
service provider. See “Unblock the PIN2 Code” on
page 138 for additional information.
Your SIM card will
not work.
Is the card inserted the correct way?
Is the card visibly damaged or scratched? Return the
card to your service provider.
Check the SIM and phone contacts. If they are dirty,
clean them with an antistatic cloth.
You can’t cancel
Call Forwarding
or Call Barring.
Wait until you are in an area with good network coverage
and try again.
The o
(message)
indicator is
flashing.
There is not enough memory available to store another
message. Use the Messages menu to delete one or more
messages.
Problem Solution
Troubleshooting 167
The battery won’t
charge.
Check the charger. Is it properly connected? Are its
contacts clean and dry?
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool
before recharging.
Is it an old battery? Battery performance declines after
several years of use. Replace the battery.
Make sure you have a Motorola approved battery
installed. If you see Invalid Batt. in the display, you
will not be able to charge this battery.
The battery drains
faster than
normal.
Are you in an area of variable coverage? This uses
extra battery power.
Is your antenna fully rotated and extended? Do you
have a clear unobstructed view of the sky? This helps
use less battery power.
Is it a new battery? A new battery needs two to three
charge/discharge cycles to attain normal performance.
Is it an old battery? Battery performance declines after
several years of use. Replace the battery.
Is it a battery that hasn’t been completely discharged?
Allow the battery to fully discharge (until the phone
turns itself off) and then charge the battery overnight.
Are you using your phone in extreme temperatures? At
extreme hot or cold temperatures, battery
performance is significantly reduced.
You find your
phone becoming
warm during use.
You may notice this during long calls or during charging.
The heat is produced by the electronic components within
your phone and is quite normal.
Phone is not
responding to
user controls
including the
power key.
Remove the battery from the phone and then reattach it
to cycle power and reset.
Problem Solution
168 Troubleshooting
Your SIM card is
inserted in the
phone but the
display says:
Check Card or Insert Card
Check that the SIM card has been inserted correctly.
The contacts of the SIM card may be dirty. Turn the
phone off, remove the SIM card and rub the contacts
with a clean cloth. Replace the card in the phone.
Blocked or !Blocked
Enter the PIN unblocking key (PUK1) or the PIN2
unblocking key (PUK2) respectively, or contact your
service provider. See “Unblock the PIN Code” on
page 136 and “Unblock the PIN2 Code” on page 138
for additional information.
Bad Card See Supplier
Please contact your service provider.
You find your
phone’s prompts
in a language
other than your
own.
1. Press and hold the C key to return to the idle
display
2. Press M26O to go directly to the
language selection submenu
3. Press M until you see your preferred language
4. Press O to select
Problem Solution
169
Index
Symbols
* character 44
+ character 43, 44
® character 44, 67
A
AC travel charger 20
accessories 19–22
accessory connector
defined 15
illustration 13
adapter
antenna 22
auto accessory 21
Add To Short Menus message 162
airbag 10
alert, incoming call 47
alphanumeric keypad 13
antenna
adapter 22
attaching 24
care 7
detents 40
extending 40
illustration 40
lock release button 13, 15, 24
removing 24
rotating 40
audible call timers
repetitive 158
resetting default settings 146
single alert 157
auto accessory adapter 21, 33–
34
automatic lock
resetting default 146
setting 133
automatic redial 44
B
Bad Card See Supplier message
40, 168
barring calls
incoming 98
outgoing 97
battery 13
battery
cautions 8, 36
charge indicator
defined 17
displayed 33, 35
illustration 13
charge meter 57, 101
charging 33–35,103
Charging Battery message 33,
101
compartment illustration 31
disposal 36
Fast Charge Completed message
101
installing 29–30
internal charger 33–34
Invalid Batt. message 101
Low Battery message 35
Not Available message 101
power level, checking 101
removing 31–32
safety cover 28
standby time 19
talk time 19
troubleshooting 167
Blocked message 40, 136, 168
! Blocked message 40, 138,
168
Busy Try Later message 43, 55,
151
170
C
call
answering 46–47
automatic redial 44
barring
incoming 98
outgoing 97
dialing special characters 44
ending 45, 48
incoming call alert 47
international call
dialing + character 44
placing 43
last ten calls 80
muting 52
placing 42–45
receiving 46–47
redialing last number 44
returning a call 114
unable to make call 165
unable to make international
call 166
unable to receive call 165
Call Answer? 46, 47
call barring
barr password
changing 100
entering 97–100
cancelling 99
incoming calls 98
outgoing calls 97
unable to cancel 166
Call Failed message 46, 47
call forwarding
all calls 90–91
cancelling 94
from Quick Access menu 57
unable to cancel 166
voice calls 92–93
when unavailable 89
call Meters menu
diagram 154
lifetimetimer feature 160
repetitive timer feature 158
reset all timers feature 156
set audible call timers feature
157–158
show call timers feature 155–
156
show in-call display feature 159
show last call feature 155
single alert timer feature 157
total for all calls feature 156
call meters.
See
call timers
call related features menu
call barring feature 96–100
bar incoming calls 98
bar outgoing calls 97
cancel all barring 99
Change Bar Password 100
call forwarding feature 89–94
cancel all forwarding 94
detailed forwarding 92–93
forward all calls 90–91
forward when unavailable 89
diagram 88
pending call drop feature 103
show battery meter feature 101
show signal strength feature
102
call timers
all calls 156
elapsed airtime 159
in-call timer 159
lifetime timer 160
most recent call 155, 164
repetitive 158
resetting all 147, 156
single alert 157
total airtime 156
Call? 42
callback number 114
Calling message 42
Cannot Move Menu Item message
162
carry case 22
charger, AC travel 20
171
Charging Battery message 33,
101
Check Card message 39, 168
check mark indicator
defined 18
Check Signal message 39, 151
Checking Signal... message 102
clear key, defined 14
clearing stored information 147
clear-line-of-sight 14
clock 13, 17
code
phone unlock 133–134
security 74, 134, 138, 146, 147
SIM card PIN 39, 135–136
SIM card PIN2 75–78, 137–
138
Completed message 55
Connected message 42, 46, 47
D
date
setting 142
viewing 140
default settings, resetting 146
detents, antenna 40
dialing
0 44
* character 44
+ character 44
® character 44, 67
international call 43
last ten calls 80
number with pauses 68
phone book entry 72
phone number 42
PIN numbers 44
special characters 44
supplementary service
numbers 44
display
backlighting 144
cold temperatures and 15
icons 57, 164
illustration 13
indicators 13
language, selecting 143
special characters 44
standby mode 41
status indicators 17–18
wrong language displayed 168
E
earpiece
adjusting volume 49
illustration 13
edit a stored message 122
elapsed airtime timer 159
End Call? 42
Enter Name message 55
Enter Phone Unlock Code message
39, 134
Enter PIN message 39, 55, 135
Enter PIN2 message 75–78
exiting menus and menu features
54
extended menus
activating 139, 163
call barring 96
deactivating 139, 163
default setting 162
defined 162
detailed call forwarding 92
language selection 143
lifetime timer 160
lights 144
moving menu features 162
select keypad tones 144
set time and date 142
set time format 141
show time and date 140, 141
F
Failed message 55
Fast Charge Completed message
101
fixed dial list
defined 75
172
entry
adding 76
editing 78
erasing 77
one-touch dialing 83
viewing 79
fixed dialing
activating 75
PIN2 code 137
viewing fixed dial list 79
forwarding calls
all calls 90–91
cancelling 94
from quick access menu 57
voice calls 92–93
when unavailable 89
H
headset 21
headset jack 13, 15, 21
home system indicator
defined 18
displayed 38, 151
hourglass icon
defined 18
displayed 55
I
icons
hourglass 55
quick access menu 18, 57, 164
in use indicator 18
in-call feature
muting a call 52
in-call timer
defined 159
resetting 146
incoming call alert 47
indicators
battery charge 13, 17, 33, 35
check mark 18
display 13, 17–18
home system 18, 38, 151
hourglass icon 18, 55
in use 18
message 17, 108, 119, 166
no service 18, 38
quick access menu icons 18
real time clock 17
satellite mode 17
scroll bar 18, 55
signal strength 13, 17, 102,
151
status 13, 16, 17–18
Insert Card message 39, 168
international call
dialing + character 44
placing 43
unable to make 166
international dialing prefix
dialing 43
Invalid Account message 39
Invalid Batt. message 101
Iridium Call Attempt message 47
K
key presses 12
keypad
keypad tones, setting 144
locking 49
resetting default tones 146
unlocking 49
keys
alphanumeric keypad 13
clear 14
keypad tones, setting 144
locking the keypad 49
memory recall 14, 50, 71, 81
memory store 14, 64, 80
menu 14
menu system, navigating 54
message 13, 14, 107–127
OK 14
power 14
quick access 13, 14, 50, 56,
131
scroll 14
unlocking the keypad 49
173
volume control 13, 14, 49, 50,
131
L
language
selecting 143
wrong language displayed 168
last call timer
displaying 155, 164
last ten calls
clearing 147
placing a call 80
LCD.
see
liquid crystal display
Leave in Long Menus message 162
Leave in Short Menus message
162
lifetime timer 160
liquid crystal display
cold temperatures and 15
status indicators 17–18
locking the keypad 49
locking the phone
automatically 133
from quick access menu 57
instantly 133
see also
unlocking the phone
Low Battery message 35
M
making a call 42–45
master clear 147
master reset 146
memory
phone 61, 63, 64
SIM card 61, 63, 64
memory recall key 14, 50, 71, 81
memory store key 14, 64, 80
menu
Add To Short Menus message
162
call meters 153–160
call related features 87–103
Cannot Move Menu Item message
162
customizing 161–164
defined 53
exiting 54
feature selection messages 55
indicators 55
Leave in Long Menus message
162
Leave in Short Menus message
162
Menu Item Moved message 162
messages 105–127
Move Cancelled message 162
network selection 149–151
phone book 59–85
phone setup 129–147
questions 55
Remove From Short Menus
message 162
scrolling 54, 56
using 53–57
Menu Item Moved message 162
menu key 14
message editor 115–119
Message Failed Resend? 119, 122
message indicator
defined 17
displayed 108
flashing 17, 108, 119, 166
message key
defined 14
illustration 13
using 107–127
Message Read Now? 108, 110
Message Sent message 119, 121
messages
callback number 114
contents 109
creating 116
deleting 112, 123
editing 118
feature selection indications 55
go to next message 112, 121
message key 107–127
notification
174
incoming voicemail 110
received message(s) 108
phone 12
reading
from quick access menu 57
incoming 110
stored 111
received 48, 110–114
returning a call 114
sending 115–123
voicemail 110
messages menu
call voicemail feature 107
diagram 106
enter service centre number
122, 125
message editor feature 115–
119
message settings feature 124–
127
outgoing messages feature
120–123
received messages feature
111–114
voicemail number feature 124
microphone 13
Move Cancelled message 162
multiple-key answer 46, 47
Mute message 52
muting a call 52, 57
N
network
satellite, registering 57, 151
network features
call barring 96–100
call forwarding 89–94
network selection menu
diagram 150
register now feature 151
No Number Available message 107
No Service Center message 119,
122
no service indicator
defined 18
displayed 38
Not Available message 101
O
OK key 14
one-touch dialing
frequently called numbers 61
switching memory, from quick
access menu 164
using 83
options menu
customizing 162–163
defined 53
entering 54
exiting 54
using 54–55
Orient Antenna Call Attempt
message 46, 47
Overwrite? 64
P
password, call barring 97–100
patent information 181
pause dialing 44, 67–68
pauses in numbers, entering 67
pending call drop signal 103
personal Identification number
code 135
See also
PIN code
personal mailbox 48, 109
phone
becomes warm during use 167
features, customizing 129–147
holding 40
illustration 13
locking
automatically 133
from Quick Access menu 57
instantly 133
messages at power-on 39
security code, default 134
service phone numbers 85,
164
175
settings
clearing 147
resetting default 146
viewing 145
turning on and off 38
unable to make call 165
unable to make international
call 166
unable to receive call 165
unable to turn on 165
unable to unlock 166
unblocking the PIN code 136
unblocking the PIN2 code 138
unlock code
changing 134
default 133
entering 133
unlocking 133
use while driving 8
use with other electronic
devices 9–10
phone Book
adding an entry 63–66
capacity, checking 73
characters, entering 65–66
entries
clearing all 147
scrolling through 49, 70
entry
adding 63–66, 164
calling 72
changing 69
correcting 65
erasing 72
locating 70–71
modifying 72
find entry by location 71, 164
find entry by name 57, 70
fixed dial list
adding an entry 76
editing an entry 78
erasing an entry 77
fixed dialing
activating 75
viewing fixed dial list 79
last ten calls 80
memory recall key 71
memory store key 64
menu diagram 60
name
entering 65–66
storing 63–66
number
calling 72
entering 63–64
storing 63–66
one-touch dialing 83
organizing 61
pauses in numbers
dialing 68
entering 67
phone memory 61
phone numbers
grouping 62
security issues 62
storing 61
prefixes, using 69
preventing access 74
Restricted message 74
SIM card memory 61
storage capacities 61
phone Book menu
add entry feature 63–66
call number feature 72
check capacity feature 73
diagram 60
erase name and number
feature 72
find entry by location feature
71
find entry by name feature 70
modify name or number feature
72
my phone number(s) feature
81–82
one-touch dial setting feature
83
prevent access feature 74
176
setup fixed dialing feature
activating 75
add entry 76
edit entry 78
erase entry 77
last ten calls 80
view fixed dial list 79
show services feature 85
phone memory
checking capacity 73
entries, clearing all 147
one-touch dialing 83
storage capacities 61
phone number
dialing 42
modifying on SIM card 82
programming on SIM card 82
using pauses in 67
using prefixes 69
viewing your own 81
phone settings
clearing 147
resetting default 146
viewing 145
phone setup menu
adjust ring volume feature 131
automatic lock feature 133
change clock feature 141
change SIM card PIN feature
136
change SIM card PIN2 feature
137
change unlock code feature
134
diagram 130
extended menus feature 139,
163
language selection feature 143
lock now feature 133
master clear feature 147
master reset feature 146
new security code feature 138
phone lock feature 133–134
phone status feature 145–147
require SIM card PIN feature
135–136
ring or vibrate feature 132
select keypad tones feature
144
set ringer tone feature 132
set time and date feature 142
set time format feature 141
show time and date feature
140
status review feature 145
phone unlock code
changing 134
default 133
entering 133
PIN code
activating 135
Blocked message 40, 136, 168
changing 136
deactivating 135
defined 135
Enter PIN message 39, 135
entering 39, 135–136
incorrect entry 136
unblocking 136
PIN unblocking key (PUK1)
defined 136
entering 136
PIN2 code
! Blocked message 40, 138,
168
changing 137
defined 137
Enter PIN2 message 75–78
entering 75–78
incorrect entry 138
unblocking 138
PIN2 unblocking key (PUK2)
defined 138
entering 138
placing a call 42–45
Please Try Later message 43,
151
postscripting 69
177
power
checking power level 101
power-on messages 39
turning phone on and off 38
unable to turn on phone 165
power connector
defined 15
illustration 13
power key
defined 14
illustration 14
using 26, 33, 34, 38
prefixes 69
prompts, defined 12
PUK1.
See
PIN unblocking key
PUK2.
See
PIN2 unblocking key
Q
quick access key
defined 14
illustration 13
ringer volume, adjusting 50,
131
using 56
quick access menu
customizing 164
default settings 57
defined 56
icons 18, 57, 164
quick access key 56
replacing features 164
using 56–57
Quit? 55
R
Range XXX-XX message 64
real time clock 17
receiving a call 46–47
receiving messages 48
redial
automatic 44
last number 44
Redial Failed message 44
Redial? 43, 44
Registered message 151
registering
from Quick Access menu 57
satellite network 151
Registering... message 39, 42,
151
Remove From Short Menus message
162
repetitive timer
defined 158
resetting default setting 146
setting 158
Restricted Area message 43, 151
Restricted message 74
restricting calls 96–100
restricting phone use 75–79
restricting SIM card access 75
ringer
activating 132
adjusting volume 50, 131, 164
deactivating 132
resetting default tone 146
setting tone 132
wakeup tone 38
Rotate and Extend Antenna
message 39, 43, 151
Rotate Antenna Call Attempt
message 47
Rotate Antenna Registering...
message 39
S
safety information 7–10
satellite antenna
illustration 40
lock release button 13, 15
satellite mode
muting a call 52
satellite mode indicator
defined 17
satellite network, registering 57,
151
scroll bar
defined 18
178
displayed 55
scroll key 14
scrolling 54, 56
Searching... message 39
security code
changing 138
default 74, 134, 138
defined 138
entering 74, 134, 138, 146,
147
security features 135–138
Select? 55
service phone numbers 85, 164
short menus 162
signal strength indicator
defined 17
illustration 13
satellite network registration
and 151
viewing 102, 164
SIM card
Bad Card See Supplier message
40, 168
Blocked message 40, 136, 168
! Blocked message 40, 138,
168
Check Card message 39, 168
defined 25
display messages 168
fixed dial list 75
Insert Card message 39, 168
inserting 26
phone number
entering 82
modifying 82
security issues 62
viewing your own 50, 81
PIN code
activating 135
changing 136
deactivating 135
defined 135
Enter PIN message 39, 135
entering 39, 135–136
incorrect entry 136
unblocking 136
PIN2 code
changing 137
defined 137
Enter PIN2 message 75–78
entering 75–78
incorrect entry 138
unblocking 138
precautions 25, 26
protecting 135–136
removing 27
restricting access 75
security features 135–138
storing messages
outgoing 119
received 110
troubleshooting 166, 168
SIM card memory
checking capacity 73
one-touch dialing 83
storage capacities 61
single alert timer
resetting default setting 146
setting 157
special characters 44
standby mode 41
standby time, battery 19
status indicator
defined 16
display 17–18
illustration 13
status indicators 13
Stored to Outgoing message 119
Stored XXX message 64
submenus, defined 53
supplementary service numbers
44
T
talk time, battery 19
time
away time, defined 142
changing clock display 141
179
home time, defined 142
setting 142
setting format 141
viewing 140
timers
all calls 156
elapsed airtime 159
in-call timer 159
lifetime timer 160
most recent call 155, 164
repetitive 158
resetting all 156
single alert 157
total airtime 156
total airtime timer 156
travel charger 33–34
troubleshooting 165–168
U
Unanswered Call message 48
unanswered calls 48
unblocking
SIM card PIN code 136
SIM card PIN2 code 138
unlock code
changing 134
default 133
entering 133
unlocking the keypad 49
unlocking the phone 133
See also
locking the phone
V
vibracall alert function
activating 57, 132
deactivating 132
phone power-on and 38
vibration mode.
See
VibraCall
alert function
View Options? 55
voicemail
call forwarding when
unavailable 89
checking 57, 107
detailed call forwarding 92–93
forward all calls 90–91
No Number Available message
107
notification message 108, 110
storing voicemail number 124
volume
control keys 14
control keys illustration 13
earpiece, adjusting 49
resetting default 146
ringer, adjusting 50, 131, 164
volume level display 49
W
wakeup screen 38
warranty information 183–186
wrist strap 21
180
181
Patent Information
Manufactured under one or more of the following U.S. patents:
4121218
4138681
4193036
4254382
4302845
4312074
4327319
4329666
4369516
4369522
4378603
4390963
D269873
4398265
4400584
4400585
D270835
D271491
Re.31470
4431977
4434461
4455534
4462098
D275951
4484153
4485486
4486624
D276809
4491972
D277667
4504834
D278708
4523155
4546329
4550426
4551696
4564821
D282169
4571595
4573017
4574243
4585957
4602218
D284759
D285439
4616314
4617520
D286778
4626309
4628529
4629829
4630304
4630305
4633141
4636593
4636741
D288432
4648125
4649543
D288683
4654655
D289156
4662691
4667333
4668917
4670747
4672502
4680787
4681476
4683585
4692726
4704588
D292578
4706036
D292920
4710724
4711361
4715063
4716319
4716391
4723305
D294257
4727306
4727583
4730195
4734635
4736277
4737976
4740794
4741018
4741034
4742562
D295627
4746242
D295973
D295975
4751737
D296187
4761621
4764737
D297734
D297735
4777564
Re.32768
D299136
4797929
4798975
4800348
4802236
4809356
4811377
4811404
4827226
4827507
4829274
4837534
D301476
4843621
4845772
D302015
4851966
4868576
4870686
D303656
4876552
4879533
D305427
4896124
4897873
D305717
4904549
4905288
4905301
D306293
D306441
D306594
4912602
4918732
4922178
4945570
4954796
4959851
4963812
4963843
4965537
4972355
4972432
4972455
4975808
4984290
D314173
D315330
D315346
D315543
D315559
D315565
5004992
D315907
5008925
D316417
D316859
5017856
5018188
5020091
5020092
5020093
5028083
5028859
5029044
5029233
5031028
5036532
5053924
5057762
D320780
5059885
5060294
D322783
D322955
5081674
5083304
D324024
D324388
5095503
D325028
D325583
5109536
D325915
5113436
5117450
5121047
5122480
5122722
D327061
5128834
D328302
5142551
5142696
5146620
5148471
5148473
5148961
5150359
5150384
5152006
5157693
5163159
5164652
5166596
5175759
5175874
D332261
5182749
D332785
5185566
5187809
5193223
5195106
5195108
5201069
5204977
5210793
5214675
5222104
5222251
D337332
5230007
5230093
5233633
5235492
5237257
5239127
5241545
5241548
5241650
5241693
5242767
D339582
5249302
5251331
D340710
5260988
5261119
5262710
5263052
5276707
5278994
D343173
5280637
D344087
5287553
5287555
5287556
D344511
5301365
5321847
D348880
5349588
5359696
5361400
5363071
5365549
D352497
5366826
D353131
D353361
5375143
5375258
5379324
D354055
D354062
5384825
D356084
5402447
5406146
5406562
D357224
D357457
5410741
D357680
D357681
5428836
D359734
D359735
D359959
5432017
D360632
5438684
D361070
5442680
5446763
5448763
5448771
5453997
D362840
5457744
5459640
5463646
5465412
5469177
5475752
D365094
D365817
5486843
5487184
5488335
5488649
D366872
5493198
5493714
5497126
5497382
D367640
5499394
5506490
D368696
5510693
5511235
D369162
5513078
D369359
5519303
5519346
5524276
5524278
D370463
5530922
5542116
5544250
D372481
5546275
5546380
D372896
5551078
5559471
D374424
D374872
5572193
5574976
5577268
D375732
D375733
D375734
D375932
D375952
D376127
5588041
5589796
5590177
5594778
5594951
D377792
D377934
5604050
5606730
D378366
5613229
5613863
5615233
5621763
Other patents pending.
182 Patent Information
183
Warranty Information
Iridium Limited Warranty For Satellite Subscriber
Radiotelephone Products
1. Coverage and Duration
Iridium warrants that its new satellite subscriber radiotelephone products and
accessories (the "Product") shall be free from defects in materials and workmanship for
a period of twelve (12) months from the date such Product is delivered to the first end-
user purchaser or first lessee (the "Purchaser"), or the date such Products are first
placed into satellite subscriber service, whichever occurs earliest.
Iridium, at its option, shall at no charge to Purchaser, either repair or replace the
Product, or refund the purchase price of a Product that does not conform to this
warranty, provided the Product is returned in accordance with the instructions set out
below and within the warranty period. These remedies are Purchaser's exclusive
remedies under this warranty. Repair may include the replacement of parts or boards
with functionally equivalent reconditioned or new parts or boards. A Product that has
been repaired or replaced is warranted for the balance of the original warranty period.
A Product for which a replacement has been provided shall become Iridium's property.
This warranty is made by Iridium to the Purchaser of the Products only, and it is not
assignable or transferable by the Purchaser. This is Iridium's sole and complete
warranty for the Products. Iridium assumes no obligation or liability for additions or
modifications to this warranty unless made in writing and signed by an officer of Iridium.
Iridium does not warrant any installation, maintenance, or service of the Products not
performed by Iridium.
This Product is covered by a U.S.A. warranty. If the Product has been sold outside of
the U.S.A., Iridium will honor the U.S.A. warranty terms and conditions only. Outside of
the U.S.A., any different warranty terms, liabilities and/or legal requirements of the
country in which the Product is sold are specifically disclaimed by Iridium.
2.Conditions Not Covered By This Warranty
a. Products that are integrated, installed, maintained, or serviced in any manner
other than in accordance with the Iridium user documentation furnished with or
applicable to the Product.
b. Product damage caused by the use of ancillary equipment not furnished by
Iridium, including accessories and peripherals.
184 Warranty Information
c. Problems where the Product is used in a combination with ancillary equipment
not furnished by Iridium, and it is determined by Iridium there is no fault with the
Product.
d. Ancillary equipment not furnished by Iridium which is attached to or used in
connection with the Products is not the responsibility of Iridium, and all such
equipment is expressly excluded from this warranty. Furthermore, Iridium does
not warrant the integrated operation of the combination of the Products with any
ancillary equipment not furnished by Iridium.
e. Defects or damage resulting from: use of the Product in any manner not normal
or customary; misuse, accident or neglect including but not limited to dropping
the Product onto hard surfaces, immersion in or exposure to water, rain or
extreme humidity, immersion in or exposure to sand, dirt or other particulates,
exposure to extreme heat, spills of food or liquid; improper testing, operation,
maintenance, installation, adjustment; or any alteration or modification of any
kind.
f. Batteries manufactured by Iridium and sold with Products whose capacity
exceeds 80% of rated capacity are not covered. Batteries whose capacity falls
below 80% of rated capacity, or that develop leakage, shall be considered non-
conforming. This warranty is voided for batteries if: a) such batteries are charged
by other than the Iridium-approved battery charger specified for charging such
batteries; b) any seals on such batteries are broken or show evidence of
tampering; or c) such batteries are used in equipment other than the Product for
which they are specified; or d) such batteries are charged and stored at
temperatures greater than 60 degrees centigrade.
g. Breakage or damage to antennas, or scratches or other damage to plastic
surfaces or other externally exposed parts caused by Purchaser's use.
h. Products disassembled or repaired in such a manner as to adversely affect
performance or prevent adequate inspection and testing to verify any warranty
claim.
i. Products on which serial numbers or date tags have been removed, altered or
obliterated.
j. Coil cords that are stretched or on which the modular tab is broken; leather
cases, which are covered under separate manufacturers' warranties;
k. Products rented on a month-to-month basis.
l. Normal wear and tear.
Warranty Information 185
3.Obtaining Warranty Service
For warranty questions, repairs, or for the return of Product, please call your Service
Provider or Point-of-Sale, not Iridium. Equipment needing service should be returned to
your Service Provider or Point-of-Sale, not Iridium.
SERVICE WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY
IRIDIUM TO PERFORM SUCH WORK WILL VOID THIS WARRANTY.
All Products shipped to Iridium's authorized Warranty Service Center must be shipped
with freight and insurance prepaid. Purchaser must include with the Product a bill of
sale, a lease, or some other comparable proof of purchase, the name and location of
the installation facility, if any, and most importantly, the Purchaser's name, address, and
telephone number and a written description of the problem. Product that is repaired or
replaced under this warranty shall be returned to Purchaser at Iridium's expense for the
freight and insurance, and at Purchaser's expense for any applicable duties or other
charges. If additional information is needed, please contact Iridium at the address and
phone number listed in Paragraph 6 below.
4.General Provisions
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER,
THIS WARRANTY COVERS THE PRODUCTS ONLY, AND NO WARRANTY IS MADE
AS TO COVERAGE, AVAILABILITY, OR GRADE OF SERVICE PROVIDED BY
IRIDIUM SEPARATELY FOR IRIDIUM SATELLITE SERVICES. IN NO EVENT SHALL
IRIDIUM BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT IN QUESTION, OR FOR ANY LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY
BE DISCLAIMED BY LAW.
5.State Law and Other Jurisdiction Rights; Software
Copyrights
SOME STATES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATION
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO PURCHASER.
This warranty gives Purchaser specific legal rights, and Purchaser may also have other
rights which vary from jurisdiction to jurisdiction.
186 Warranty Information
Laws in the United States and other countries preserve for Iridium certain exclusive
rights for copyrighted Product software such as the exclusive rights to reproduce in
copies and distribute copies of such Product software. Product software may be copied
into, used in and redistributed with only the Product associated with such Product
software. No other use, including without limitation disassembly, of such Product
software or exercise of exclusive rights in such Product software is permitted.
6.Contact
For additional information about this Product warranty, please contact your Service
Provider or Point of Sale.
For additional information about Iridium products and services, please contact Iridium
as follows:
By Telephone: Customer ServiceToll Free Number:
+1-866-947-4348
Local or International Number:
+1-480-752-5155
By Email: Info@iridium.com
By Mail: Iridium Satellite LLC
Attn: Customer Service
8440 S. River Parkway, Tempe, AZ 85284
USA
10-03-UG9505

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