Itron INTELISG AMR transceiver device for utility meters User Manual Installation Guide
Itron Inc AMR transceiver device for utility meters Installation Guide
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OpenWay® Riva Intelis Gas Meter
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Identification
OpenWay® Riva Intelis Gas Meter Installation Guide
23 May 2018
TDC-1782-000
Copyright
© 2018 Itron, Inc. All rights reserved.
Confidentiality Notice
The information contained herein is proprietary and confidential and is being provided
subject to the condition that (i) it be held in confidence except to the extent required
otherwise by law and (ii) it will be used only for the purposes described herein. Any third
party that is given access to this information shall be similarly bound in writing.
Trademark Notice
Itron is a registered trademark of Itron, Inc.
All other product names and logos in this documentation are used for identification purposes
only and may be trademarks or registered trademarks of their respective companies.
Suggestions
For more information about Itron or Itron products, see www.itron.com.
If you have questions or comments about the software or hardware product, contact Itron
Technical Support Services.
Contact
• Email: support@itron.com
• Internet: support.itron.com
• Telephone Itron Technical Support North America: 1-877-487-6602
For technical support contact information by region, go to www.itron.com and select your
country and language.
Contents
Chapter 1 Important Safety and Compliance Information.............................. 1
USA, FCC Part 15 compliance............................................................................................................................. 1
Canada, ISED compliance.................................................................................................................................... 2
RF Exposure (FCC/ISED)...................................................................................................................................... 2
Electromagnetic compatibility...............................................................................................................................2
Intrinsic safety.......................................................................................................................................................3
Lithium battery...................................................................................................................................................... 3
Transportation classication................................................................................................................................. 3
Electrostatic discharge..........................................................................................................................................3
Electrostatic ignition hazard..................................................................................................................................3
Device cleaning.....................................................................................................................................................4
Do Not Drop .........................................................................................................................................................4
Product notication...............................................................................................................................................5
Chapter 2 The OpenWay® Riva Intelis Gas Meter........................................... 6
OpenWay Riva Intelis Gas Meter models............................................................................................................. 6
Intelis meter components..................................................................................................................................... 6
OpenWay Riva Intelis Gas Meter LCD....................................................................................................... 7
Integrated 500G ERT module.....................................................................................................................8
Internal shut off valve................................................................................................................................. 8
Auto disconnect conguration............................................................................................................9
Intelis meter specications................................................................................................................................... 9
Intelis meter dimensions .................................................................................................................................... 10
Chapter 3 Installing the Intelis Meter.............................................................. 11
Prior to start-up...................................................................................................................................................11
Start-up...............................................................................................................................................................11
The Intelis meter capacity and pressure loss test.............................................................................................. 12
Chapter 4 Proving and Calibrating the Intelis Meter......................................13
Prover types........................................................................................................................................................13
Proving operations..............................................................................................................................................14
Conguring Test Mode.............................................................................................................................14
Entering Test Mode.................................................................................................................................. 14
Recording prover consumption................................................................................................................15
Exiting Test Mode.....................................................................................................................................15
Adjusting the Intelis meter calibration......................................................................................................15
Chapter 5 OpenWay Riva Intelis Gas Meter Maintenance.............................16
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Chapter 1 Important Safety and Compliance
Information
This section provides important information for your safety and product compliance.
USA, FCC Part 15 compliance
This device complies with Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may cause undesirable operation.
This device must be installed to provide a separation distance of at least 20 centimeters (7.9
inches) from all persons to be compliant with regulatory RF exposure.
USA, FCC Class B-Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio or TV technician for help.
Modifications and Repairs
To ensure system performance, this device and antenna shall not be changed or modified
without the express approval of Itron. Per FCC rules, unapproved modifications or operation
beyond or in conflict with these instructions for use could void the user's authority to operate
the equipment.
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Canada, ISED compliance
Compliance Statement Canada Déclaration de Conformité
This device complies with Innovation, Science
and Economic Development Canada (ISED)
license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this
device may not cause interference, (2) this
device must accept any interference, including
interference that may cause undesired operation
of the device.
Under Innovation, Science and Economic
Development Canada (ISED) regulations, this
radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada.
To reduce potential radio interference to other
users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated
power (e.i.r.p.) is not more than that necessary
for successful communication.
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, (2)
l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
Conformément à la réglementation d'Industrie
Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à
l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.)
ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication
satisfaisante.
RF Exposure (FCC/ISED)
This equipment complies with radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated
with minimum distance 20 cm between the
radiator and your body. This transmitter must not
be co-located or operating in conjunction with
any other antenna or transmitter.
Cet équipement est conforme aux limites
d'exposition aux radiations dans un
environnement non contrôlé. Cet équipement do
it être installé et utilisé à distance minimum de 20
cm entre le radiateur et votre corps. Cet émetteur
ne doit pas être co-localisées ou opérant en
conjonction avec tout autre antenne ou
transmetteur.
Electromagnetic compatibility
Caution: Use only approved accessories with this equipment. All cables must be
high quality, shielded, and correctly terminated. Unapproved modifications or
operation beyond or in conflict with these use instructions may void the authority's
authorization to operate the equipment.
Important Safety and Compliance Information
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Intrinsic safety
Warning: Substitution of components may impair intrinsic safety.
Lithium battery
Warning: Follow these procedures to avoid injury to yourself or others.
• The lithium battery may cause a fire or chemical burn if it is not disposed of
properly.
• Do not recharge, disassemble, heat above 100°C Celsius (212°Fahrenheit),
crush, expose to water, or incinerate the lithium battery. Fire, explosion, and
severe burn hazard.
• The battery used in this device may present a risk of fire or chemical burn if
mistreated.
• Keep the lithium battery away from children.
• Batteries must not be replaced or modified in any way.
Transportation classification
The Federal Aviation Administration prohibits operating transmitters and receivers on all
commercial aircraft. When powered, the Itron device is considered an operating transmitter
and receiver and cannot be shipped by air. All product returns must be shipped by ground
transportation.
Electrostatic discharge
Warning: Internal circuit components can be sensitive to electrostatic discharge.
Before installation, discharge electrostatic buildup by touching a metal pipe or other
earth-grounded metal object prior to touching the meter body, register housing, or
Itron device.
Electrostatic ignition hazard
Warning: Verify the area is not hazardous when installing, servicing, cleaning, or
touching the Itron device.
Important Safety and Compliance Information
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Device cleaning
Warning: Clean only with a damp cloth.
Do Not Drop
Warning: While Itron modules are designed to withstand a drop, dropping the
module may damage the device and void the warranty.
Important Safety and Compliance Information
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Product notification
Warning: These instructions are suggested when Itron-approved utility or installer
company-established valve installation procedures and practices are not available.
The meter installation must comply with all state and local building and safety
regulations as well as federal regulations including Section 192.353 of Title 49 of the
Code of Federal Regulations. The two pertinent paragraphs of the code are:
• Each meter and service regulator, whether inside or outside of a building must be
in a readily accessible location and be protected from corrosion and other
damage.
• Each meter installed within a building must be located in a ventilated place and
not less than 3 feet from any source of ignition or any source of heat which might
damage the meter.
The use of this meter outside of the temperature range from -30° to 120° is not
recommended. Direct customer inquiries as to the selection and application of gas
meters to your local Itron sales representative or Itron Support.
• Itron does not endorse or warrant the completeness or accuracy of any third-party
valve installation procedures or practices, unless otherwise provided in writing by
Itron.
• Follow your company's standard operating procedures regarding the use of
personal protection equipment (PPE).
• Adhere to guidelines issued by your company in addition to those given in this
document when installing or repairing valves.
• This product, as of the date of manufacture, is designed and tested to conform to
all governmental and industry safety standards as they may apply to the
manufacturer.
• The purchaser and user of this product must comply with all fire control, building
codes, and other safety regulations governing the application, installation,
operation, and general use of this valve to avoid leaking gas hazards resulting
from improper installation, startup, or use of this product.
• To ensure safe and efficient operation of this product, Itron strongly recommends
installation by a qualified professional.
Important Safety and Compliance Information
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Chapter 2 The OpenWay® Riva Intelis Gas
Meter
The OpenWay® Riva Intelis Gas Meter is a solid state static meter featuring built-in
temperature conversion, an integrated shut off valve, and an integrated OpenWay Riva
500G communications module for extended datalogging capability. The Intelis meter
supports the listed functionality.
• Ability to switch to network modes
• Perform local firmware download
• Support basic meter functionality. Basic metering functionality returns information for the
listed parameters.
◦ Utility ID
◦ Index reading (single index)
◦ Count rate
◦ Index rollover
◦ Pressure compensation
◦ Security level
◦ Output power
◦ Bubble up rate
The Intelis meter is configured for Mobile Mode with support for a combined 100G and
OpenWay Riva 500G population. This compact meter weighs about 4-1/2 pounds and
mounts on existing meter footprints for easy meter installation and replacement of existing
gas meters.
OpenWay Riva Intelis Gas Meter models
The Intelis gas meter is available in the listed types.
• Temperature compensated
• Non-temperature compensated
The Intelis meter is identifiable by a customer-specified serial number that allows the
customer to audit their inventory of Intelis meters through a report from the OpenWay
Collection Manager.
Intelis meter components
The Intelis residential gas meter features these components in a compact solid state meter.
• Integrated OpenWay Riva 500G communications for RF reading in Mobile Mode.
• An internal shut off valve.
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OpenWay Riva Intelis Gas Meter LCD
The Intelis meter LCD provides a visual display through a liquid crystal display (LCD). The
LCD:
• Displays a 5-digit plus three (in CCF) in NTC or TC measurement.
◦ NTC meters display Vm.
◦ TC meters display Vb.
• Displays different menu pages in a pre-defined sequence.
◦ The time each menu page is active is configurable.
◦ When the last menu page is reached, the process loops to the first menu page until the
configured timeout is reached.
Note: Two additional menu pages provide overflow condition information and an
interface to perform an LCD test. The LCD test is initiated by a long press. These
additional menu pages are not a part of the normal sequence.
• Displays current alarms.
Note: X (1) indicates the number of currently active alarms. Before the display moves to
the next menu page, all active alarms are displayed. If there are no alarms, NO ALARM
displays.
Available alarms include:
◦ Backflow
◦ Overflow
◦ Magnetic tamper
◦ Temperature
◦ Valve
◦ 123 (alarm code)
• Displays current volume consumption measured under an alarm condition.
The OpenWay® Riva Intelis Gas Meter
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• Menu 8. Displays the UMU and meter firmware versions.
• Menu T. Checkerboard test mode for a visual confirmation that the LCD is functioning
correctly.
◦ 1. After 500 ms.
◦ 2. After 500 ms.
Integrated 500G ERT module
The integrated 500G radio-frequency (RF) gas ERT module is designed to operate in Mobile
Mode and be read by ChoiceConnect handheld readers, mobile collection, or the Itron
Mobile Radio connected to a user-supplied computer or Bluetooth device.
Note: The 500G communication functionality is dependent on the module's firmware
version.
Internal shut off valve
The Intelis internal shut-off valve in located on the outlet of the meter. The shut off valve is a
safety feature automatically triggered if the meter is configured for automatic shut off.
Note: It is mandatory that an on-site technician is at the meter to re-open the valve and
ensure safe conditions before the flow of gas is resumed after an automatic shut off.
The OpenWay® Riva Intelis Gas Meter
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Auto disconnect configuration
The Intelis gas meter can be configured for an automatic shut off for the following event
types.
• High flow. Configuration for a high flow event enables an automatic shut off if the high
flow threshold is reached or exceeded.
• High temperature. Configuration for a high temperature enables an automatic shut off if
the high temperature threshold is reached or exceeded.
Intelis meter specifications
This section lists the OpenWay Riva Intelis Gas meter product specifications.
Specification Specification value
Meter capacity 250 cubic feet per hour
Measurement principle Ultrasonic time of flight
Gas type Natural gas Type E, H, L
Hub center-to-center 6 inches
Hub size options • 10LT
• 20LT
• 30LT
• 1A/Standard
• 1-1/4"
• ISO G 1-1/4"
Meter MAOP 5 PSIG
Meter type Temperature compensated (TC) or non-temperature
compensated (NTC)
Intrinsically safe UL Class I, Div 1
LCD displayed units CCF (100 x cubic foot) or cubic meter
LCD resolution 00000.001 CCF (0.1 CF) or 00000.001 m3
Accuracy Class 1 and ±0.5% at room temperature
Case Aluminum case with ASA 49 gray powder coat finish
Valve Gate valve, maximum 0.035 CFH leakage rate (14% of
pilot flow)
Pulse width 10 ms - 1000 ms (1 second)
Pulse weight (volume per pulse) 0.10 CF, 0.25 CF, 0.50 CF, 1.0 CF, 10 dm3, 50 dm3
Operating temperature ratings Measurement -30° F (-34° C) to +131° F (55° C)
Valve -13° F (-25° C) to +131° F (55° C)
500G -40° F (-40° C) to +158° F (70° C)
Storage temperature ratings Measurement -40° F (-40° C) to +131° F (55° C)
Valve -40° F (-40° C) to +131° F (55° C)
500G -40° F (-40° C) to +158° F (70° C)
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Specification Specification value
Battery information 4 A cell Lithium manganese dioxide (LiMn02) 'A' cell
batteries, replaceable
Battery life 20 years for meter, 500G, and valve using recommended
operating parameters
Pressure tap 1/8" NPT pipe plug pressure tap standard on meter outlet
Badging Standard aluminum manufacturing and optional customer
badge
Intelis meter dimensions
This section lists the Intelis meter dimensions.
A B C D E F G
8.4 6.3 6.0 5.5 3.1 9.1 1.9
Note: All dimensions are approximate.
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Chapter 3 Installing the Intelis Meter
This section provides the Intelis meter installation information.
Warning: This product, as of the date of its manufacture, is designed and tested to
conform to all governmental or industry safety standards then existing as well as
may apply to the manufacturer. The purchaser and user of this product are warned
that compliance with the manufacturer's instructions and procedures is required in
order to avoid the hazards of leaking gas resulting from improper installation, start-
up, or use of this product, and further, that all fire control, building codes, or other
safety regulations established under public laws which regulate or govern the
application, installation, operation, or general use of this product, should be
complied with. In order to ensure the safe and proper operation of this product, the
manufacturer recommends that a qualified technician install this product.
The Intelis meter must be installed with the inlet to the left, the outlet to the
right, the meter in a horizontal position and with the LCD facing out.
Prior to start-up
Read the meter badge data regarding maximum allowable operating pressure and capacity
flow rate to be sure the meter meets the installation requirements.
Sight across both swivel flanges or test with a suitable bar to determine that they are
nominally in the same plane and will not cause excessive strain on the meter or piping when
the connection nuts are tightened.
Start-up
1. Blowout the service lines before the meter is installed to ensure no dirt, debris, or liquids
of any kind will be carried into the meter when the gas is flowing in the line.
2. Place a new connection washer (gasket) on each swivel pilot.
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3. Support the meter so that both hubs are against the connection washers and run the
connection nuts down hand tight.
4. In an alternating fashion, tighten the nuts to the appropriate torque for the connection
size.
5. Prior to turning on the gas in a new installation, check the meter's downstream system to
ensure that all connections are leak free or that the downstream valve, if one is present,
is closed.
Note: It is well worth the time checking connections to avoid an inadvertent and
dangerous gas stream in the atmosphere.
6. Open the upstream and downstream valves very slowly to prevent any pressure surges
into or out of the meter.
Caution: Avoid high differential pressure across the meter. Abnormal differential
pressures can damage internal meter components.
7. Crack each valve open for a few seconds and then slowly-over a period of 10 seconds (¼
PSIG systems)-turn the valve to the ¼ open position and then to the full open position.
Caution: It is a good practice to pressurize the meter with the inlet valve so the
meter runs forward. Locked off gas in a downstream section of a high pressure
system could damage a meter with a reverse stop if the outlet valve from the
meter is opened first.
8. After the meter is pressurized, apply a soap solution or other good leak detecting liquid to
the connections to check for leaks.
The Intelis meter capacity and pressure loss test
The Intelis meter capacity and pressure loss test confirms the meter's operating capacity.
Installing the Intelis Meter
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Chapter 4 Proving and Calibrating the Intelis
Meter
This section provides information about the Intelis meter proving, testing, and calibrating
process.
Warning: Follow your company's standard operating procedures regarding the use
of personal protection equipment (PPE). Adhere to guidelines issued by your
company in addition to those contained in this document when proving meters.
The Intelis meter Test Mode and a proving station are used to confirm the calibration and
accuracy of the meter.
Note: Test Mode is used in a meter shop or by a regulatory body. Some meter configuration
is required for the meter to communication with the prover type.
Proving the Intelis meter requires attaching the prover cable between the meter and the
proving station. After the accuracy of the meter is confirmed or calibration is complete, the
proving cable is removed and the meter returns to normal operation.
Note: Temper meters unpackaged and uncapped in the proving area for 24 hours prior to
the testing. Some configuration of the meter is necessary for the prover station type. This
configuration is completed using the FDM configuration file.
Proving accessory Itron part number
Intelis prover cable CFG-7100-001
Prover types
There are a variety of prover types that can be used to prove the Intelis meter. Two interface
options are shown in the following illustrations. For your specific prover, see the
documentation for your prover type.
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Proving operations
Proving the Intelis meter involves the following tasks.
1. Configuring Test Mode.
2. Entering Test Mode.
3. Recording prover consumption.
4. Exiting Test Mode.
5. Adjusting the calibration.
Configuring Test Mode
Test Mode configuration is completed using Field Deployment Manager (FDM) in one of two
ways.
• By loading the meter configuration from the FDM server using FDM mobile client.
• By entering the parameters directly into the FDM mobile client which are then sent to the
meter.
The FDM configuration file must contain the listed information to complete the Test Mode
configuration. After the meter receives the proper Test Mode configuration parameters, FDM
is used to perform a Get of the attributes to display the value types.
1. Set the pulse weight.
2. Set the pulse width.
3. Set the Test Mode maximum time.
Entering Test Mode
Entering Test Mode is accomplished using either the FDM mobile client or through the
magnet in the head of the prover cable. The default is for the Intelis meter to enter Test
Mode after the prover cable pick up head magnet is detected. After the Intelis moves to Test
Mode, the following steps occur.
1. The Intelis logs an Entering Test Mode event.
2. The Intelis enters Test Mode.
Caution: If the meter is operating in prover mode with a flow rate greater than 3.6
CCF (360 cf) per hour with a pulse weight of 0.1 cf (the firmware default setting)
and a pulse width of 1000 ms, the pulse output will always be high. This is
because the meter is outputting a pulse every 1 second and the pulse width is
also 1 second. As the pulse weight is decreased and the pulse width is increased,
the meter moves to 100% duty cycle. Reprove the meter by beginning with a
Qreal setting of 360 cfh (10194.064 Iph) and the pulse width set at 1000 ms.
Measure the pulse output.
3. The Intelis meter index is reset to a zero reading.
4. The Intelis meter starts an optical pulse output.
Proving and Calibrating the Intelis Meter
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5. The Intelis meter LCD moves to Test Display Mode.
Note: When the Intelis meter is in Test Display Mode, FDM can be used to confirm the
meter is in Test Mode.
Recording prover consumption
While the Intelis meter is in Test Mode, the listed operations occur.
1. The Intelis meter records the Test Mode consumption in the index registers.
2. The Intelis meter continues to output an optical pulse.
Note: While the Intelis is in Test Mode, the LCD refresh rate is more frequent than when
the meter is operating in Normal Mode.
3. The Intelis meter continues to update the normal volume registers.
Exiting Test Mode
The Intelis meter exits Test Mode after it receives a command from the FDM mobile client,
after the proving cable head is removed from the meter, or when the Test Mode timeout is
reached. The following operations occur when the Intelis exits Test Mode.
1. The Intelis meter logs an Exiting Test Mode event.
2. The Intelis meter ends the optical pulse output.
3. The Intelis meter LCD returns to normal display mode.
Note: Perform a Get to verify the Intelis meter is no longer in Test Mode.
Adjusting the Intelis meter calibration
Adjusting the Intelis meter begins when FDM sends the FDM configuration file that contains
the parameters used by the Intelis to calculate correction factors for the flow rates.
Note: The FDM configuration file values are not the correction factors but parameters that
are the result of the Test Mode ran in the utility meter shop.
The FDM configuration file initiates the following calibration operations.
1. The Intelis meter enters a Calibration in Progress state.
2. The Intelis meter calculates correction factors for the assigned flow rate to meet the
calibration parameters.
3. The Intelis meter sends the correction factors to the internal measurement device which
then, calibrates itself.
4. The Intelis meter logs a Meter Calibrated event.
5. The Intelis meter moves to a Calibration Not in Progress state.
Note: Perform a Get to confirm the status of the calibration process.
Proving and Calibrating the Intelis Meter
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Chapter 5 OpenWay Riva Intelis Gas Meter
Maintenance
This section describes maintenance to keep the OpenWay Riva Intelis Gas Meter operating
at optimum performance.
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