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Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 2
Understanding Silver Spring Networks Access Points
Copyright © 2013 Silver Spring Networks, Inc. All rights reserved.
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Revisions
Number Date Revision
2December
2012
Added FCC and Government Guidelines section, revised EU regulatory
information. Added 2.4 GHz to Specifications. Updated standards
compliance specifications and corrected voltage range information.
1 10 Aug 2012 Updated supported frequencies for Luxembourg, United Kingdom, Portugal,
and New Zealand; added EU regulatory information.
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 3
Understanding Silver Spring Networks Access Points Contents
Contents
1. About Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AP Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Battery Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Read Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rebooting or Recycling APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Standards Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cellular Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Addressing Schemes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
European Union Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Maintenance Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Surge Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Redundant WAN Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
WAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Throughput Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Responding to a WAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Multicast / Unicast Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Address Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2. FCC and Government Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
FCC Guidelines for Devices Containing a Transmitter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
External Antenna Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
General Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Personal Protective Equipment (PPE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Fall Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Shock Accident First Aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 4
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Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 5
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Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 8
Cellular Modem
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Figure 3. APs in the Silver Spring Network
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 9
Specifications
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Table 1. Access Point specifications
Feature Description
900 Mhz Communications:
Data rate 100Kbps
Frequencies 902-928 MHz North America
915-928 MHz Australia
902-907.5, 915-928 MHz Brazil
870-876 MHz Luxembourg & United Kingdom
870-873 MHz Portugal
922-928 MHz New Zealand
Spread Spectrum technology FHSS
Transmitter output 30 dBm
Output impedance 50 ohms
Receiver sensitivity -97 dBm for 1% PER
WAN Cellular, Ethernet, Satellite
2.4 GHz HAN Transceiver:
Frequency range 2.4 GHz, ISM Band
Data rate 100Kbps - 1Mbps FHSS, 250kbps DSSS
Spreading technique DSSS, FHSS
MAC/Channels 802.15.4 - DSSS
Transmitter output Output Power: 20-23dBm DSSS; 20-27dBm FHSS
Receiver sensitivity -97 dBm for 1% PER
Power Draw TX 1.8 W typ. (2.0 W max.)
Physical Interfaces:
Antenna connector N Type, Female
NAN antenna Omni antenna with gain not to exceed 3.6dBi on 2.4GHz and 3.0dBi
on 900MHz
Cellular antenna Mobile Mark antenna RMM-UMB-1S-WHT-7
Protocols/Security:
Addressing Internet Protocol Version 6 (IPv6)
Security Secure Hash Algorithm 256 bit (SHA-256) RSA-1024 and /or ECC-
256
Encryption AES-128 or AES-256
Mechanical:
Cellular 24cm (9.5”) L x 25cm (10”) W x 13cm (5.2”) H, 2.38kg (5.1 lbs.)
weight, IP65, white, aluminum housing
Ethernet 23cm (9”) L x 20cm (8”) W x 10cm (4”) H, 1.8kg (4 lbs.) weight, IP65,
white, aluminum housing
Underground (cellular) 34cm (13.5”) L x 29cm (11.5”) W x 15cm (6”) H, 6.2kg (13.6 lbs.)
weight, IP67, fiberglass reinforced polyester (FRP) housing
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 10
European Union Compliance
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Environmental:
Operating Temperature: -40°C to +70°C (-40°F to +158°F)
Humidity: 0% to 95%, non-condensing
Power
Voltage Range: 96 to 250 VAC, ~ 1A, 50 to 60Hz
Power Consumption Idle Maximum
Ethernet 2.5W, 7W
Ethernet with battery 2.5W, 8W
Cellular 2.5W, 12.5W
Cellular with battery 2.5W, 13.5W
Battery Backup Option: > 8 hour operation
Receive Sensitivity Receive sensitivity is -102 dBm @ 10-6 BER.
Mounting Kit Options:
Pole Wooden, concrete, light
Other Wall, pad
Approvals:
FCC Part 15.247
Industry Canada RSS-210
Table 1. Access Point specifications (Continued)
Feature Description
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 11
Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC
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Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 12
Maintenance Procedures
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Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 13
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Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 14
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Figure 4. Average bandwidth consumed by AMI traffic
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 15
Figure 5. AP Failure management
1
Alert Recieved
2
Alert
Cleared?
3
Ping the IPv6
Address of the AP
4
IPv6 reachable?
5
Alert
Cleared?
6
Ping the IPv4
Address of the AP
7
IPv4
reachable ?
8
B/D O
AP?
9
Use Wireless
ACE utility to
isolate Problem
10
Traceroute to the
IPv4 Address of the
AP
11 Traceroute
terminates inside
L42?
12
From a remote
server ping the IPv4
address of AP
13
IPv4
reachable ?
14
Identify Neighbouring
Devices
16
AP Seen in
neighbour
NodeQ?
15
Check NodeQ of
neighbours
17
Is reboot counter
increasing ?
18
Attempt to reboot
Manually
19
Manual reboot
resolve?
20
Carrier Network
OK
Stop
Problem with Event Monitoring –
Call IT
Stop
Problem with AP Hardware –
Call Field Engineer
Problem with WAN Network –
Call WAN Carrier Problem with WAN Network –
Wait for resolution
Problem with AP Hardware –
Call Field Engineer
Problem with AP Hardware –
Call Field Engineer
Problem with AP Hardware –
Call Field Engineer
Problem with 6in4 tunnel – Call
IT
Problem with BO Network – Call
IT
Problem with BO Network – Call
IT
No
Yes
Yes
Yes
No
No
Yes Yes
AP
6in4
Yes
No
Yes
No
No
Yes
Yes
Yes
No
No
Yes
No
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 16
Responding to a WAN Failure
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Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 17
Address Management
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Administration
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Note: Silver Spring does not support end users accessing the AP’s modem TELNET port.
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Figure 6. Ping sequence
Understanding Silver Spring Networks Access Points 1 About Access Points
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 18
Configuration
!0ȱ?5-%&%151#ȱ1"#ȱ-0*?%+=(51%0*ȱ5*4ȱ(#90'#ȱ1"#ȱ-"5*-#ȱ?0(ȱ"=95*ȱ#((0(ȱ2?0(ȱ#@59)&#Aȱ1<)0.3ȱ5ȱ
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Note: All Silver Spring APs are configured during the manufacturing process to ensure that
the proper profile (Network ID, etc.) is included. Additionally, the software tool, net_mgr,
required to configure an AP, is not a user facing tool.
Understanding Silver Spring Networks Access Points 2 FCC and Government Guidelines
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 19
2FCC and Government Guidelines
Silver Spring Networks NIC
FCC ID: OWS-NIC40 IC: 5975A-NIC40 M/N: NIC40
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Figure 7. Sample FCC ID label for NIC PCA
Understanding Silver Spring Networks Access Points 2 FCC and Government Guidelines
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 20
FCC Guidelines for Devices Containing a Transmitter Module
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External Antenna Integration
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CAUTION: Changes or modifications not expressly approved by Silver Spring Networks could void
the user's authority to operate the equipment.
Figure 8. Sample FCC ID label for devices containing a NIC
Contains FCC ID: WWWXXXXXIC:YYYYY-XXXX
M/N: ZZZZZ
Understanding Silver Spring Networks Access Points 2 FCC and Government Guidelines
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 21
Safety Information
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Understanding Silver Spring Networks Access Points 2 FCC and Government Guidelines
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 22
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Understanding Silver Spring Networks Access Points 2 FCC and Government Guidelines
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 23
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Understanding Silver Spring Networks Access Points Index
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 24
Index
A
Access Point 5
Access Point 1.5i 10
address management 17
addressing 9
addressing scheme 8
ANACOM 10
ANSI
C37.90.2 7
ANSI C12.2 7
ANSI C12.20 7
AP
Access Point 5
administration 17
cellular 5
configuration 18
Ethernet 5
hardware specifications 9
pinging 17
rebooting 7
recycling 7
types 5
B
backhaul 8
battery backup 5, 6
BS-EN 62311 11
C
CE Mark 11
cellular AP 5
collector 4
concentrator 4
Conducted Immunity 7
D
data packet size 13
DDNS (Dynamic DNS) 17
Declaration of Conformity 11
Demand 4
Directive 1999/5/EC 11
Distribution Substation Backhaul 13
DNS (Domain Name System) 17
E
EC 60950-1 7
Electrical Fast Transients 7
electromagnetic susceptibility standard 7
electrostatic discharge standard 7
EMC standards 11
EN
300 220-1 v2.3.1 (2010-02) 11
300 220-2 v2.3.1 (2009-12) 11
55022 (2010) 11
55024(2010) 11
60950-22 2006 11
61000-3-2 (2006) 11
61000-3-3 (2008) 11
62311(2008) 11
encryption 9
Ethernet AP 5
ETSI EN 11
EU R&TTE Directive 10
F
FCC (Federal Communications Commission) 10
FHSS (Frequency Hopping, Spread Spectrum) 5
fiber 12
flapping 16
float 6
float life 7
G
GPRS (General Packet Radio Service) 12
GridScape 6
H
hardware specifications 9
humidity 10
humidity standard 7
Understanding Silver Spring Networks Access Points Index
Understanding Silver Spring Networks Access Points Rev 2 2 January 2013 Silver Spring Networks 25
I
IBP (Infrastructure Battery Pack) 6
IEC
801.2 7
IEC 60068-2-1 7
IEC 60068-2-2 7
IEC 60068-2-27 7
IEC 60068-2-6 7
IEC 60068-2-8 7
IEC 60950-22 7
IEC 61000-4-11 7
IEC 61000-4-2 7
IEC 61000-4-3 7
IEC 61000-4-4 7
IEC 61000-4-5 7
IEC 61000-4-6 7
IEC 61000-4-8 7
Industry Canada 10
Infrastructure 6
Institut Luxembourgeois de Regulation 10
intelligent endpoints 4
IP (Internet Protocol) 8
IPv4 address 8
M
Magnetic Immunity 7
maintenance 12
microwave 12
Mobile data antenna 6
modem 8
mounting 4
mounting options 12
multicast 16
N
NAN
antenna 6
Neighborhood Area Network 4
NEBS 3 7
NIC 16
O
Ofcom 10
operating shock standard 7
operating temperature 10
Operating Temperature standard 7
operating vibration standard 7
P
Part 15.247 10
power connector 6
power requirements 7
R
R&TTE Directive 1999/5/EC 11
radio standards 11
RavenX modem 17
receive sensitivity 10
redundant WAN 12
RF devices 8
RSS-210 10
S
Safety Standard for Information Technology
Equipment 7
safety standards 11
Satellite radios 13
security 9
Sierra Wireless AirLink PinPoint X 8
standards compliance
ANSI
C37.90.2 7
IEC
801.2 7
NEBS3 7
surge protection 12
surge withstand capability standard 7
T
take-out point 4
TELNET port 17
Telus 12
tunnel 8