Itron RIVAWA AMR transceiver device for utility meters User Manual Installation Guide

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OpenWay® Riva™ Remote Water Module
Installation Guide
Technical
Communications
knowledge to shape your future
Identification
OpenWay Riva Remote Water Module Installation Guide
March 21 2017
TDC-1687-000
Copyright
© 2017 Itron, Inc. All rights reserved.
Confidentiality Notice
The information contained herein is proprietary and confidential and is being provided
subject to the condition that (i) it be held in confidence except to the extent required
otherwise by law and (ii) it will be used only for the purposes described herein. Any third
party that is given access to this information shall be similarly bound in writing.
Trademark Notice
Itron is a registered trademark of Itron, Inc.
All other product names and logos in this documentation are used for identification purposes
only and may be trademarks or registered trademarks of their respective companies.
Suggestions
For more information about Itron or Itron products, see www.itron.com.
If you have questions or comments about the software or hardware product, contact Itron
Technical Support Services.
Contact
• Email: support@itron.com
• Internet: support.itron.com
• Telephone Itron Technical Support North America: 1-877-487-6602
For technical support contact information by region, go to www.itron.com and select your
country and language.
Contents
Chapter 1 Important Safety and Compliance Information.............................. 1
FCC Part 15 Rules................................................................................................................................................ 1
Lithium battery safety........................................................................................................................................... 2
Modifications and repairs..................................................................................................................................... 2
Disconnecting power............................................................................................................................................ 2
Electromagnetic compatibility...............................................................................................................................3
Electrostatic discharge..........................................................................................................................................3
Drop height limitation............................................................................................................................................3
Chapter 2 About the OpenWay Riva Remote Module...................................... 4
OpenWay Riva remote module description.......................................................................................................... 5
Related documents...............................................................................................................................................5
Itron Security Manager (ISM)................................................................................................................................ 5
Enabling OpenWay Riva remote module security......................................................................................6
Battery life............................................................................................................................................................. 6
OpenWay Riva remote module transmission modes............................................................................................6
Operating modes.................................................................................................................................................. 6
Error and warning flags.........................................................................................................................................7
Chapter 3 Initializing and Connecting the OpenWay Riva Remote
Module............................................................................................................... 9
Initializing, Programming, and Connecting the OpenWay Riva remote module................................................... 9
Programming ....................................................................................................................................................... 9
Connecting the remote water module to an encoder-type register....................................................................10
Connecting the remote module to a pulser-type register................................................................................... 11
Connecting the remote module using an extension cable................................................................................. 12
Verifying OpenWay Riva remote module operation............................................................................................ 12
Chapter 4 Mounting the OpenWay Riva Remote Module.............................. 13
Remote module mounting accessories.............................................................................................................. 13
Installing the module cable strain relief...............................................................................................................14
Securing the remote module cable strain relief........................................................................................14
Attaching the backplate...................................................................................................................................... 15
Attaching the backplate........................................................................................................................... 16
Pipe Mount Installation....................................................................................................................................... 17
Mounting the pipe bracket on a vertical pipe.......................................................................................... 17
Adapter plate mounting positions.....................................................................................................18
Mounting the remote module on the adapter plate.......................................................................... 19
Optional Riva Leak Sensor installation............................................................................................................... 20
Connecting the Leak Sensor to the OpenWay Riva Water Remote Module............................................21
Riva Leak Sensor installation equipment..........................................................................................21
Pipe preparation................................................................................................................................21
Installing the Leak Sensor.................................................................................................................21
Connecting the SET valve to the remote Riva water module............................................................................. 23
Completing the SET valve wire connections............................................................................................23
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Remote mount installation.................................................................................................................................. 23
Installing the OpenWay Riva remote module on a flat surface................................................................ 23
Direct-mounting the module to the meter register .............................................................................................25
Direct-mounting on the ABB Scancoder, InVision, or Digital Direct-Mount.............................................26
Direct-mounting to a Badger Direct-Mount register................................................................................ 28
Chapter 5 Using the Itron Cable Armor...........................................................31
Installing the Itron cable armor .......................................................................................................................... 31
Chapter 6 Troubleshooting............................................................................... 33
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iv
Chapter 1 Important Safety and Compliance
Information
This section provides important information for your safety and product compliance.
FCC Part 15 Rules
This device complies with Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may cause undesirable operation.
This device must be permanently mounted such that it retains a distance of 20 centimeters
(7.9 inches) from all persons in order to comply with FCC RF exposure levels.
USA, FCC Class B-Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio or TV technician for help.
Compliance Statement Canada
This device complies with Innovation, Science
and Economic Development Canada (ISED)
license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this
device may not cause interference (2) this
device must accept any interference, including
interference that may cause undesired
operation of the device.
Déclaration de Conformité
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, (2)
l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
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Important Safety and Compliance Information
Under Innovation, Science and Economic
Development Canada (ISED) regulations, this
radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry
Canada. To reduce potential radio interference
to other users, the antenna type and its gain
should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more
than that necessary for successful
communication.
Conformément à la réglementation d'Industrie
Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique
à l'intention des autres utilisateurs, il faut choisir
le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication
satisfaisante.
Modifications and Repairs
To ensure system performance, this device and antenna shall not be changed or modified
without the expressed approval of Itron. Per FCC rules, unapproved modifications or operation
beyond or in conflict with these instructions for use could void the user's authority to operate the
equipment.
Lithium battery safety
Warning: Follow these procedures to avoid injury to avoid injury to yourself or
others:
• The lithium battery may cause a fire or chemical burn if it is not disposed of
properly.
• Do not recharge, disassemble, heat above 100° Celsius (212° Fahrenheit),
crush, expose to water, or incinerate the lithium battery.
• Keep the lithium battery away from children.
• Fire, explsion, and severe burn hazard.
Modifications and repairs
Warning: This unit cannot be modified and is not repairable. Attempts to modify
or repair this module will void the warranty.
Disconnecting power
Warning: Qualified technicians: during service, disconnect power to prevent
ignition of flammable or combustible atmospheres.
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Important Safety and Compliance Information
Electromagnetic compatibility
Warning: ELECTROMAGNETIC COMPATIBILITY
Use only approved accessories with this equipmemt. Unapproved modifications
or operation beyond or in conflict with these instructions for use may void
authorization by the authorities to operate the equipment.
Electrostatic discharge
Warning: Internal circuit card components can be sensitive to electrostatic
discharge. Before installation, discharge electrostatic buildup by touching a metal
water pipe or other earth-grounded metal object prior to touching the meter body,
register housing, or water module.
Drop height limitation
Warning: ERT modules contain sensitive electronic components which can be
damaged if the module is dropped from heights greater than 36 inches. Product
warranty coverage is contingent on not exceeding this drop height limitation.
OW Riva Remote Water Module Installation Guide, TDC-1687-000
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Chapter 2 About the OpenWay Riva Remote
Module
OpenWay Riva remote modules are high-power radio frequency transmitting modules that
attach to water registers/meters to collect consumption usage and tamper data. The
OpenWay Riva remote module is an IPv6-compliant endpoint designated to communicate
over the ItronOpenWay Riva multi-purpose IoT solution; Itron Riva Network or the legacy
ChoiceConnect network. The Riva Water module transmits in ChoiceConnect Mobile,
ChoiceConnect Hard-to-Read Mobile, ChoiceConnect High Power Mobile, or OpenWay
Riva Network mode.
The OpenWay Riva remote modules ship from the factory in Factory Mode which prevents
unwanted radio transmissions during transit. After installation, the OpenWay Riva module
automatically detects the attached register model elimating the need to program the
module. Over-the-air firmware downloads allow the utility access to the latest features
without the need to visit each installation.
The remote water modules support protocols for a variety of major meter manufacturer's
registers. Refer to the Water Meter and Telemetry Module Compatibility List
(PUB-0063-002), for the list of supported meters and registers.
OpenWay Riva remote water modules feature the following capabilities:
• Datalogging The Riva Water module stores 160 days of hourly data in network system
mode.
• Leak Detection and Reverse Flow Detection. OpenWay Riva remote modules feature
robust algorithms that provide Leak and Reverse Flow Detection.
• (Optional) OpenWay Riva Leak Sensor
◦ The optional Riva Leak Sensor analyzes water flow sound patterns to detect water
leaks. Leak sensor analysis data is uploaded to the mlogonline Network Leak
Monitoring online portal. Systems with optional Riva Leak Sensor devices access leak
information through a utility-specific, secure mlogonline portal (for more information,
see the mlogonline Network Leak Monitoring System User Guide TDC-0792-XXX).
• (Optional) Telemetry Devices
◦ Optional remote water disconnect valves provide water utilities with a non-intrusive
means of managing customer disconnects and reconnects that traditionally required
on-site visits. The remotely-controlled disconnect valve helps lower the utility's costs by
eliminating routine move-in/move-out service calls.
Note: Remote water disconnect operation requires an OpenWay Riva remote module with
Itron Security Manager (ISM) enabled. To learn more about enabling enhanced security, see
the Field Deployment Manager Endpoint Tools Mobile Application Guide (TDC-0934-XXX).
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About the OpenWay Riva Remote Module
OpenWay Riva remote module description
OpenWay Riva remote module description
10-inch flying lead
Itron part number
ERW-1601-002
Related documents
Document description
OpenWay Riva Water Remote Module Installation Guide
OpenWay Riva Water Pit Module Installation Guide
OpenWay Collection Manager Operational Guidelines
OpenWay Riva Events and Exceptions Reference Guide
Field Deployment Manager Endpoint Tools Mobile
Application Guide
Field Deployment Manager Field Representative's Guide
900 MHz Belt-Clip Radio User's Guide
FC300 Getting Started Guide
FC200 Series Getting Started Guide
Itron Mobile Radio Quick Reference Guide
Water Module Products Ordering Guide
Water Meter and Telemetry Module Compatibility List
mlogonline™ Network Leak Monitoring System User Guide
Itron part number
TDC-1687-XXX
TDC-1666-XXX
TDC-0934-XXX
TDC-0936-XXX
TDC-0889-XXX
TDC-0898-XXX
TDC-0598-XXX
PUB-0063-001
PUB-0063-002
TDC-0792-XXX
Note: XXX designates the document revision and is subject to change without notice.
Itron Security Manager (ISM)
Users have the option of enabling enhanced security in remote water modules. Itron
Security Manager (ISM) is a feature of the OpenWay Riva system that ensures certain water
module commands are controlled through secure radio communications between the
handheld computer or Mobile Collector and the remote water module.
There are two fundamental security processes used in the ChoiceConnect system to ensure
confidentiality and validity of secured commands.
• Authentication. Authentication is the process of confirming that an artifact is genuine or
valid. Authentication in the OpenWay Riva remote module is the process of verifying a
request is from a valid source and in its original form.
• Encryption. Encryption is the process of transforming information to make it unreadable
to anyone who does not have a valid security key. There are two types of encryption,
symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt or
encrypt information. Asymmetric encryption uses a private key to encrypt and a public
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About the OpenWay Riva Remote Module
key to decrypt. Data transmissions over the network are protected using AES-256
encryption.
Enabling OpenWay Riva remote module security
Each OpenWay Riva remote module ships from the Itron factory with a utility factory security
key. The presence of this utility factory key does not enable security. To utilize the module's
security feature, the installer must use an Itron programming device (FC200SR, FC300) that
is configured with the corresponding security key for that particular OpenWay Riva remote
module. Initial key exchange commands are secured using the utility factory key. For more
information about programming the water module, see the FDM Endpoint Tools Mobile
Application Guide (TDC-0934).
Battery life
Powered by four non-replaceable, long-life lithium batteries, the OpenWay Riva remote
module has an expected battery life of 20 years. OpenWay Riva water modules include a
battery replacement alarm that helps utilities plan and manage field module replacements.
OpenWay Riva remote module transmission modes
The OpenWay Riva water module is an IPv6 Wisun compliant device that operates in
ChoiceConnect mobile or OpenWay Riva Network mode.
In ChoiceConnect mobile mode, the module transmits every nine seconds over mulitple RF
channels to report on:
• meter register value
• cut cable or communication error tamper(s)
• reverse flow (encoder version selected)
• system leak status
• low battery indicator
In OpenWay Riva Network mode, the module reports four interrogation cycles daily. Each
interrogation collects six hours of interval and event data. The OpenWay Riva water module
also sends a local access beacon message every 60 seconds that allows users to gather
contingency readings locally when needed.
The OpenWay Riva water module uses the 908-924 MHz ISM frequency band and does not
require an FCC license to read OpenWay Riva remote modules.
Operating modes
The OpenWay Riva remote module has three standard operating modes.
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About the OpenWay Riva Remote Module
1. Factory mode
• OpenWay Riva remote modules are shipped from the factory in factory mode.
• The module's transmitter is turned off.
• The module's receiver is bubbling-up to listen for a programming command.
• OpenWay Riva remote modules will attempt to read the register every hour.
• Register Error Detected and Register Error tamper flags may be set when a register is
not connected.
• If the OpenWay Riva remote module reads a connected register, the module
automatically moves to run mode.
2. Run mode
• OpenWay Riva remote modules normal operation mode.
• The module's transmitted message is dependent on its factory settings for standard
consumption + messages (SCM+).
• For SCM+, the remote water module default bubble-up rate is 10 seconds.
3. Quiet mode
• Meter manufacturers can configure the remote water module for quiet mode after
programming and direct mounting the remote water module in a factory.
• The remote water module is awakened from quiet mode and enters run mode in one of
two ways:
◦ Counting two pulses. The pulses are counted internal to the OpenWay Riva remote
module while it is in quiet mode.
◦ Receiving a two-way command, such as a Read ERT using FDM.
If a remote water module installed in quiet mode is not bubbling up SCM+ messages, it
may be due to zero consumption on the remote water module, such as a vacant or
vacation home. Initiate a two-way command (for example, perform a Read ERT with
FDM) before removing the unit.
Error and warning flags
For OpenWay Riva modules reporting in ChoiceConnect 100S mode.
Register Error Detected
Register Error Detected indicates that the OpenWay Riva remote module is not
communicating with the register/meter. The tamper flag automatically clears after the water
module receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Extended Tamper Flag (retrievable with two-way communication).
• Low Battery Warning. The OpenWay Riva remote modules include a battery life
estimator. The estimator is based on the number of data packets sent at the various
power levels and the age (self-discharge) of the water module. The low battery warning
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About the OpenWay Riva Remote Module
allows the utility to easily identify which water modules are nearing end-of-life in a mixed
population and gives the utility the opportunity to schedule replacement.
Note: The low battery warning is a single flag that is set when the battery has less than
10% remaining capacity, which typically corresponds to 2 years of battery life remaining.
Battery life is evaluated daily at midnight.
• Register Error Flag
◦ The Register Error flag sets if the Register Error Detected flag is active for 24 hours.
◦ The Register Error Flag remains active for 40 days in Mobile mode.
For OpenWay Riva modules operating in OpenWay Riva Network mode.
The Riva Water module reports the tampers available in ChoiceConnect systems as well as
extended meter alarms provided by new solid-state and electronic meters. The extended
alarms include:
• Empty pipe
• Temperature
• High/low pressure
• High flow
• Meter low battery
• Meter tampering
• Reverse flow
• Zero consumption
OW Riva Remote Water Module Installation Guide, TDC-1687-000
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Chapter 3 Initializing and Connecting the
OpenWay Riva Remote Module
This chapter provides the instructions to initialize and connect the remote water module to
the meter or register.
Requirements are based on the network system mode. The OpenWay Riva remote water
module's auto-sensing technology eliminates the need to program the module at the time of
installation. The module automatically detects the connected register type.
Initializing, Programming, and Connecting the
OpenWay Riva remote module
Caution: To obtain an immediate reading, initialize the OpenWay Riva remote
module with an approved handheld computer. Failure to initialize the remote
water module may delay the initial reading up to one hour.
• To initialize the OpenWay Riva remote module immediately, use one of the following
handheld computers running Field Deployment Manager (FDM) version 4.0 or later.
◦ FC200SR handheld computer (Itron part number FC2-0005-004 or FC2-0006-004)
◦ FC300SR handheld computer
◦ 900 MHz Belt Clip Radio
◦ Itron Mobile Radio (IMR)
• For normal activation, connect the OpenWay Riva remote module to the water meter
register. The water module polls for a register every hour. The OpenWay Riva remote
module automatically activates after it detects a register.
Programming
Consider the following when the OpenWay Riva remote module is programmed:
• The consumption values are not programmable. (Programmable parameters include
values like ID and register type.)
• Programming the module will move the remote water module into the specified operating
mode.
• If the remote water module is not programmed, the module will attempt to read the
register every hour and will wake up in default Mobile Handheld mode when a register is
found.
Use an FC200SR or FC300SR handheld, 900 MHz Belt Clip Radio, or Itron Mobile Radio
running Field Deployment Manager (FDM) v4.0 or higher or FDM Tools v4.0 or higher
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Initializing and Connecting the OpenWay Riva Remote Module
software and your utility's programming configuration file to program the OpenWay Riva
remote module.
Note: Do not program the OpenWay Riva remote module until it is connected to the water
meter register.
Refer to the Field Deployment Manager Endpoint Tools Mobile Application Guide
(TDC-0934) for programming information.
After programming, the module enters the selected operating mode and begins bubbling-up
specified messages at the selected rate.
Caution:
• The FC200SR, FC300SR, 900MHz Belt Clip Radio, or Itron Mobile Radio are
the only devices that support programming for the OpenWay Riva remote
module endpoint.
• The OpenWay Riva remote module and programmer should be a minimum of
12-inches apart while programming.
• Do not place the programmer antenna directly on the OpenWay Riva remote
module.
Connecting the remote water module to an encodertype register
Connect the wires from the remote water module to the register screw terminals according
to the following table.
Note: Itron recommends 19-26 guage, pre-bonded or solid conductor wire with a maximum
diameter of .082" (individual wire insulation). The use of un-bonded wire may produce an
unreliable connection when using gel caps for joining wires.
Remote module wire color
Brown
Gray
(data)
(power/clock)
Register manufacturer
Register screw color designator
Badger ADE, E Series, HR E LCD, Green
Red
HR E Mechanical
Badger M5000 Mag Meter
Green terminal: Out Red terminal: Input +
4+
Diehl Meter Hydrus (flying lead
Green
White
cable)
Elster AMCO Invision, Scancoder, Red
Green
AquaMaster, AquaMaster III
Elster AMCO SM 700 (Severn
Green
Red
Trent), Q200 (Sensus protocol)
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Yellow
(ground)
Black
Black Input - and Out
4Brown
Black
Black
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Initializing and Connecting the OpenWay Riva Remote Module
Remote module wire color
Brown
Gray
(data)
(power/clock)
Register manufacturer
Elster AMCO evoQ4 Mag, evoQ4
(Sensus Protocol)
Itron (Actaris) Cyble Coder
Kamstrup flowIQ2100
MasterMeter Acculinx, Octave
McCrometer
Metron Farnier OER
Mueller (Hersey) Translator, SSR
Neptune ProRead, ProRead AutoDetect, E-Coder, ARB-V
Performance ETR
RG3 Tomahawk
Sensus ECR, ICE, iPERL, SRII
Siemens Mag Meter
Mag8000CT-7ME6820
Yellow
(ground)
Register screw color designator
Red
White
Black
Green
Green
Green
Green
Green
Green
Red
Red
Red
Red
Red
Red
Black
Black
Black
Black
Black
Black
Red
Black
Green
Green
Green
Green
Red
Red
Red
Black
Black
Black
92
91
93
Green
Red
Black
Mag8000-7ME6810
Zenner (Hendey) ETR
Connecting the remote module to a pulser-type
register
Connect the remote water module cable to the register according to the following table.
Remote module wire color
Register manufacturer
Badger RTR (3-wire)
Badger RTR (2-wire)
Badger M5000 Mag Meter
Cadillac Meter CMAG/EMAG
Magnetic Flow
Elster Digital
Elster V100T
Itron (Actaris) Flostar (2-wire),
Cyble Sensor
Brown
Gray
Yellow
(signal)
(common)
(tamper)
Register screw color designator
Red
Black
Red
Black
terminal: Out
Red terminal: Out 1+ Black
1-
Green
No connection
White terminal: Out
1+
DO1/DO2
COM
COM
Black
Black
Green
Red
Red
Blue
Remaining wire must be connected to both
ERT module wires
Either wire
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Initializing and Connecting the OpenWay Riva Remote Module
Remote module wire color
Register manufacturer
Krohne IFC
RG3 Tomahawk
Sensus PMM
Brown
Gray
Yellow
(signal)
(common)
(tamper)
Register screw color designator
Term B
Term H
Green
Black
Red
Black
Term B
Green
Bare
*Itron recommends terminating unconnected wires with a gel-cap connector to protect the
bare wire end.
Connecting the remote module using an extension
cable
Order the 25-foot inline connector extension cable assembly (CFG-0151-401) to extend the
cable of the OpenWay Riva remote module.
Verifying OpenWay Riva remote module operation
Use one of the following programming devices to verify the remote water module is correctly
recording consumption data.
• FC200SR handheld computer
• FC300SR handheld computer
• 900 MHz Belt Clip Radio
• Itron Mobile Radio
Note:
• Each handheld radio requires special setup and configuration parameters to successfully
read and program OpenWay Riva remote modules. Refer to the respective meter reading
application for specific instructions.
• When comparing the actual register value to that reported by the remote water module,
please keep in mind the water module's consumption value is updated once an hour
when it is in Run Mode.
Caution: Verifying the remote water module operation requires an FC200SR
handheld computer, FC300 SR handheld computer, 900 MHz Belt Clip Radio, or
Itron Mobile Radio running FDM v4.0 or higher. Legacy Itron handheld
programming devices cannot read the OpenWay Riva remote module.
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Chapter 4 Mounting the OpenWay Riva Remote
Module
Warning: Internal circuit card components may be sensitive to electrostatic
discharge. Be careful not to touch any part of the meter body, register housing, or
Riva module prior to discharging any static buildup on your person. To discharge
electrostatic buildup, touch a grounded metal object such as the metal water pipe
or an earth-grounded metal structure.
Install the remote water modules using one of the following mounting options:
OpenWay Riva remote module mounting options
Pipe mount
The OpenWay Riva remote module mounts to a
pipe near the meter (see Pipe Mount Installation).
This option requires the Remote Mount Kit and
the appropriate Pipe Mount Kit.
Remote mount
The OpenWay Riva remote module mounts to a
flat surface and connects to the meter register
with a cable up to 300 feet (see Remote Mount
Installation). This option requires the Remote
Mount Kit.
Direct mount to the meter
The water module mounts directly to a meter
register
register designed for OpenWay Riva remote
module direct mounting. This installation does not
require a mounting kit (see Direct-mounting the
OpenWay Riva remote modules to the meter
register).
Warning: Water modules contain sensitive electronic components which can be
damaged if the module is dropped from heights greater than 36 inches. Product
warranty coverage is contingent on not exceeding this drop height limitation.
Remote module mounting accessories
Remote module mounting accessories
Accessory
Remote mount kit (OpenWay Riva Remote Module with
telemetry device)
Pipe mount kit
Part Number
CFG-1300-003
Pipe mount kit for pipe diameters up to 4”
CFG-0217-501
Pipe mount kit for pipe diameters between 3/4” to 1-3/4”
CFG-0217-503
Pipe mount kit for pipe diameters between 1-5/16” to 2 ¼”
CFG-0217-504
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Mounting the OpenWay Riva Remote Module
Remote module mounting accessories
Accessory
Part Number
Cable armor (see Appendix B for field retrofit installation
instructions)
CFG-0151-006SS
5 foot cable thin-insulation (with protective cover and cable
armor)
5 foot cable thick-insulation (with protective cover and cable
armor)
CFG-0151-010SS
FAB-1302-001
5 foot cable armor for field retrofit
Direct mount screw pack
SCR-0010-005
Bulk 80 per bag
SCR-0010-004
122 per bag
SCR-0010-001
Installing the module cable strain relief
After you complete the water module to register connections, install a cable tie to the meter
cable just below the exposed colored lead wires on the cable insulation. The cable tie
provides a cable strain relief to reduce the risk of destructive tension on the lead wires.
These materials are required to install the cable strain relief:
• Remote mount kit
• CFG-1300-003, dual cable ports for register connection and telemetry device connection
• Side cutter pliers
• Gel connector crimping tool
• Cable tie gun
• Torx T-15 screwdriver
Securing the remote module cable strain relief
1. Wrap the cable tie around the meter register or secondary connection cable.
2. Insert the pointed end of the cable tie into the receptacle end of the cable tie with the
ribbed edge facing in.
3. Pull the pointed end of the cable tie until the cable tie is hand-tightened.
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4. Insert the excess cable tie into the cable tie gun. Pull the cable gun trigger to tighten and
clip the excess cable tie. The cable tie gun shown in the illustration is equipped with a red
dial that allows the user to set the cable tightening pressure of the cable gun.
Note: If your cable tie gun is equipped with a dial to set the tightening pressure, set the
pressure to ensure the cable tie is secure on the lead wire. After installation, the cable tie
must not move on the register or secondary lead wire.
5. If your cable tie gun does not have a clipping feature, remove the cable tie from the cable
tie gun. Using a side cutter pliers, clip the excess cable tie.
6. Place the cable connection into the remote water module housing with the cable ties to
the inside.
Attaching the backplate
After the connections are made to the register and optional telemetry device, attach the
OpenWay Riva remote module's backplate. Mount the OpenWay Riva water module after
the backplate is attached.
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Attaching the backplate
1. Route the register cable and leak sensor cable through the dual-port backplate. Ensure
the cable strain reliefs are inside the module housing and backplate assembly.
2. Route the register cable through the bottom backplate cable cutout and leak sensor cable
through the top backplate cable cutout.
3. Align the remote module backplate with the mounting screw holes. Verifty the Itron logo is
not upside down.
4. Insert a backplate mounting screw in one corner and tighten the screw two or three turns.
Insert the remaining three screws and tighten each a few turns.
5. Completely tighten all screws evenly in an alternating fashion.
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Mounting the OpenWay Riva Remote Module
Pipe Mount Installation
The OpenWay Riva remote module can mount on a pipe vertically, diagonally, or
horizontally using a Pipe Mounting Kit and Remote Mount Kit (see OpenWay Riva Remote
Module Accessories).
Mounting the pipe bracket on a vertical pipe
Caution: A vertical mounting position is important to maximize RF performance.
Mount the ERT module with the module's label arrow pointing up. The module's
arrow must never point to either side or upside down. The module's tilt tamper
functionality is designed to operate with the module installed vertically.
1. Remove the pipe bracket and band clamp from the Pipe Bracket Installation Kit (Itron part
number CFG-0005-003. Pipe brackets may be black or gray. These instructions show a
black pipe bracket.)
2. Loosen the band clamp screw until the end of the band releases.
3. Push the end of the clamp's band through the holes in the pipe bracket. The pipe bracket
must be oriented as shown below.
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4. Place the band clamp around the pipe. The band will loosely wrap around the pipe.
5. Push the end of the band through the band clamp screw assembly. Turn the band
clamp's screw assembly to fit into the pipe bracket opening. Tighten the clamp screw until
the band clamp is secure on the pipe.
Caution: The pipe bracket must fit firmly against the pipe to prevent slippage.
Adapter plate mounting positions
The installation procedure in the previous section shows how to mount the adapter plate on
a vertical pipe.
The following pictures show the adapter plate on 45-degree angle and horizontal pipes.
Regardless of the angle of the pipe, the adapter plate mounting lug (1) must always be at
the top.
If the pipe is at a 45-degree angle up to the right, install the adapter plate with the mounting
screws (2) as shown in the pictures below.
If the pipe is at a 45-degrees angle up to the left, install the adapter plate as shown in the
pictures below.
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If the pipe is horizontal, install the adapter plate as shown in the pictures below.
Mounting the remote module on the adapter plate
1. Locate the two 1-inch remote water module mounting screws in the pipe mount kit.
2. Slide the remote water module back cover onto the adapter, pushing up to secure the lug
adapter in the lug slot.
3. Install the two 1-inch remote water module mounting screws.
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4. Tighten the screws to 9 to 12 inch-pounds of torque.
Optional Riva Leak Sensor installation
This section describes installation of the OpenWay Riva Leak Sensor in a OpenWay Riva
Water system.
The water module stores 20 days of Riva Leak Sensor data. On the 21st day, the module
begins to write over stored data in a first in, first out manner.
The module automatically detects the presence of connected Riva Leak Sensor. The pit
module automatically detects the sensor within 22.5 minutes and begins reading the sensor
data. To immediately detect the Riva Leak Sensor and begin reading data, perform a Check
ERT with a handheld computer running FDM software.
Riva Leak Sensors mount on a water service pipe or meter insetter (meter horn) and
connect to the telemetry connector on the pit module. For more information, see Connecting
the Riva Leak Sensor to the module. The mounting bracket shipped with the Riva Leak
Sensor accommodates an (up to) 1-1/2-inch OD pipe. An optional mounting bracket is
available for pipe sizes (up to 2 1/2-inch OD).
Caution: If the OpenWay Riva pit module is installed to enable communcations
for the Riva Leak Sensor but a register is not connected, replace the register
connector's cover (2) with the environmental cover removed from the blue
telemetry connector (1) to protect the register connector.
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Mounting the OpenWay Riva Remote Module
Connecting the Leak Sensor to the OpenWay Riva Water
Remote Module
Connect the ERT modules flying lead wires to the Riva Leak Sensor (using gel cap
connectors, see Using Gel Cap Connectors) matching wire colors to complete the three
connections.
Note: If the ERT module will mount on the exterior of the house but the Leak Sensor is on a
pipe on the interior, the Leak Sensor cable must run through a hole in the wall before
connecting it to the ERT module.
Caution: Extension cable lengths must not exceed 300 ft. Extension cabling from
Itron is stranded, tinned, and pre-bonded for reliability and proper connection to
gel cap connectors. Extension cabling manufactured by non-approved Itron
manufacturers may result in unreliable and problematic connections. Contact
Itron Support for more information.
Riva Leak Sensor installation equipment
For a list of Riva Leak Sensor installation equipment, refer to the Water ERT Products
Ordering Guide PUB-0063-001.
Pipe preparation
Clean any dust or dirt from the pipe to facilitate direct contact with the Riva Leak Sensor
surface.
Installing the Leak Sensor
1. Select a mounting location within 5-feet of the water module.
2. Verify the pipe’s mounting surface is free from dirt and debris.
3. Mount the sensor mounting clamp on the pipe on the water input side of the meter.
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Caution: Mount the Riva Leak Sensor on the water input side of the meter.
Failure to follow this mounting requirement could result in errors in the leak
detection data. Installation requires Itron mounting hardware. Repair costs and
service charges relating to the use on non-compliant mounting hardware will
be charged to the customer. Contact Itron Support for more information.
Note: Do not mount the leak sensor on a pipe coupler, joint, or nut.
4. Align the Riva Leak Sensor mounting lock pin with the pin receptacle on the Riva Leak
Sensor mounting base and insert the sensor.
5. Turn the Riva Leak Sensor to lock the sensor into place.
Note: For Riva Leak Sensor installations on pipes up to 2-1/2 inches, use the optional
larger mounting bracket. For more information, see the Water Products Ordering Guide
PUB-0063-001.
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Mounting the OpenWay Riva Remote Module
Connecting the SET valve to the remote Riva water
module
The SET valve connects to the remote Riva water module orange, blue, and purple/white
wires.
Completing the SET valve wire connections
• Connect the remote water module wires to the SET valve wires following the connections
shown in the SET Valve/remote water module wire connections table.
SET valve to water module wiring
Remote module wire color
Blue
SET shutoff valve wire color Green
Orange
Red
Purple/white
Black
Remote mount installation
Connect the remote water module to the register as described in Initializing, Programming,
and Connecting the OpenWay Riva Remote Module.
Using a back plate, create a template by drilling through a back plate lug slot to mark the
position of the screw. Use the drilled back plate as your mounting template.
The arrow on the remote water module must point up when installation is complete.
Installing the OpenWay Riva remote module on a flat
surface
1. Select an installation location.
2. Using a back plate template, drill three pilot holes into the wall or other surface. The two
bottom holes should be level.
3. Screw a mounting screw for the lug slot into the surface, leaving approximately 1/8-inch
of the screw protruding. The lug slot should slide over the screw with a tight fit.
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4. Slide the remote water module lug slot onto the mounting screw, pushing the remote
water module upward until the screw head is all the way into the slot.
5. Screw the remote water module to the wall using the remaining two mounting screws.
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6. Insert a tamper seal over each mounting screw and drive into place with a nut driver or a
similar tool.
Note: A tamper seal is fully seated when the top of the tamper seal is approximately 1/16
inch below the top of the screw recess.
7. Secure any excess cable using the provided cable ties.
Direct-mounting the module to the meter register
Direct-mounting remote water modules to a meter register requires a register designed for
that purpose. This section describes remote water module installation for the following direct
mount registers:
• Badger ADE and RTR
• Elster/AMCO (ABB) Scancoder, InVISION, and Digital
Warning: Do not use the direct mounting method in a pit environment. Use a
water module for pit environments. OpenWay Riva remote modules direct
mounted in a pit environment are not covered by the Itron warranty.
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Mounting the OpenWay Riva Remote Module
Direct-mounting on the ABB Scancoder, InVision, or Digital
Direct-Mount
Note: Verify you have an Elster/AMCO meter with a register designed for direct-mount
remote water module.
Note: Always install the remote water module right side up with the arrow on the housing
pointed upward. The register may or may not be mounted on the meter when performing the
following steps.
1. Push the hollow pin (1) completely out of its location and separate the remote water
module mounting bracket (2) from the meter register collar (3).
2. Strip 1/2-inch of insulation from the end of the brown, gray, and yellow wires.
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3. Place the remote water module on the mounting bracket and route the yellow, gray, and
brown wires through the opening.
Note: A gasket is not required.
4. Install four Torx-head mounting screws (Itron Part Number SCR-0010-005) as shown
below. Hand-tighten each screw.
5. Connect the remote water module wires to the register screw terminals following the
remote water module to the Elster/AMCO meter register wire connections. After the wires
are connected, carefully tuck the connectors into the remote water module housing.
Tighten all screws securely.
Caution: Install the wires around the screws in a clockwise direction (as
shown) or the wires may come out from under the screw heads as you tighten
them. Also, verify insulation is NOT compressed under the screw head, or the
wire may not make good contact.
6. Install the module and mounting bracket on the meter register adapter collar.
7. Replace the hollow pin (1) you removed in step 1.
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Direct-mounting to a Badger Direct-Mount register
Note: Verify you have a Badger meter with a register designed for direct mount OpenWay
Riva remote modules.
Note: Check the part number on the label to verify the module matches the meter. Always
install the module with the arrow on the housing pointing upward. The register may or may
not be mounted on the meter when performing the following steps.
1. The remote water module has three wires that connect to the register:
(1)
(2)
(3)
brown insulated wire
yellow insulated wire
gray insulated wire
Note: For an RTR register, tuck the unused yellow wire into the housing.
2. Connect the remote water module wires to the register using gel-cap connectors
following the remote water module to the Badger ADE register wire connections, (see
Connecting the OpenWay Riva remote module to a remote meter register). After the
wires are connected, carefully tuck the connectors into the remote water module housing.
3. To wire the OpenWay Riva remote module to the RTR 2-wire register, connect the remote
water module wires to the 2-wire register using gel-cap connectors. After the wires are
connected, carefully tuck the connectors into the remote water module housing.
4. Place the remote water module on the register, ensuring the edge of the remote water
module housing is seated properly around the perimeter of the register as shown below.
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Note: A gasket is not required.
5. Install four Torx-head mounting screws (SCR-0010-005) and hand-tighten the screws.
Warning: Use Itron mounting screws (SCR-0010-005). Using the wrong
mounting screws could crack the plastic module housing.
6. If you have not already done so, connect the register to the water meter and fully tighten
the mounting screw (1) as directed by Badger Meter.
Note: Mount the register on the meter in one of four different positions with respect to the
direction of water flow (refer to the manufacturer's installation directions).
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Mounting the OpenWay Riva Remote Module
7. If the standard Torx screw is used (1), a wire seal is not necessary.
If the optional slotted and drilled RTR screw is used, install a wire seal through the drilled
screw from (1) to (2), or as specified by utility policy.
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Chapter 5 Using the Itron Cable Armor
This section describes the procedure for installing Itron cable armor in a field installation.
The Itron cable armor provides a layer or protection for the module's cable jacket. Itron
cable armor is available in five-foot sections.
Warning: Itron cable armor is stainless steel and may have sharp edges. Use
caution when you are installing the cable armor.
Important: If you remove the connection from the remote water module to install the cable
armor, you must use an Itron handheld to reprogram the water module using FDM Endpoint
Tools. Perform a Check Endpoint function (with FDM Endpoint Tools) after you reprogram
the module to verify communication with the meter register.
Installing the Itron cable armor
1. Remove the installed remote water module.
Note: Itron strongly recommends you keep the remote water module connected to the
register during cable armor installation.
2. Cut a two to three inch strip of electrical tape.
3. Wrap the entire piece of electrical tape around the remote water module cable near the
remote water module.
4. Beginning over the installed electrical tape, twist the Itron cable armor onto the remote
water module cable using a right-handed twist.
Important: You must twist—not wrap—the cable armor onto the remote water module
cable. Wrapping the cable armor can cause the stainless steel jacket to warp.
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Using the Itron Cable Armor
Warning: You must begin wrapping the cable armor over portion of the cable
protected by the electrical tape. If you do twist the cable armor onto the
remote water module cable on the protected portion of the remote water
module cable, you could damage the module's cable. A cut cable could cause
an remote water module/register communication failure.
5. Continue to twist the cable armor onto the remote water module cable until the cable
armor covers the entire cable.
6. Remove any leftover materials from the customer premises. Discard or recycle leftover
materials.
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Chapter 6 Troubleshooting
This information will help you troubleshoot issues related to the OpenWay Riva Remote
Module.
The following table describes possible issues and provides suggested actions to resolve the
issue.
Issue
Cannot program the OpenWay Riva remote
module.
Action
Check the programming device and software
version. Program remote water module using
the FC300 handheld computer running Field
Deployment Manager (FDM) software v 4.0 or
higher.
Cannot read the OpenWay Riva remote
A remote water module that is not programmed
module.
will not transmit an SCM+. Reprogram the
remote water module and perform a reread. If a
remote water module is not initially
programmed, it will not bubble-up and listen for
an SCM+.
The OpenWay Riva remote module is reporting A remote water module that has set the
an invalid read.
Register Error flag will cause an Invalid Read to
display in the FDM Consumption field.
Marginal readability due to the OpenWay Riva Consider reprogramming the remote water
remote module location (for example, a remote module for Hard-to-Read (H2R) mode. This
water module deep inside a pit).
increases the output to high power levels.
Note This mode will reduce battery life.
The handheld programmer is locked up and
button presses produce no response.
Soft boot the handheld by pressing and holding
buttons A and B until the screen fades. Release
the buttons and allow the handheld to reboot.
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