JTECH an HME ISTATION PAGING TRANSMITTER User Manual IStation maunal
HME WIRELESS, INC. PAGING TRANSMITTER IStation maunal
Users Manual
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HME 800.925-8091 Integration Station Serial Transmitter Page 1
Integration Station
Operating Instructions V 310
Prepared for Olive Garden Restaurants
HME Wireless, Inc
Customer Service 800.925.8091
1400 Northbrook Parkway Suite #320 • Suwanee, GA 30024
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HME 800.925-8091 Integration Station Serial Transmitter Page 2
INTRODUCTION
Your HME Computer Controlled Paging System has the following capabilities:
• PC controlled operation via RS-232 serial port
• 2-Watts effective radiated power with approximately 1-mile open field range
• Operating Frequency 457.5750 MHz
• Industry standard protocol covering the full range of paging functions
• PC controlled automatic switching between tone/vibe only, numeric, and alphanumeric paging message
formats, including multiple tone/vibe cadences
• PC controlled automatic switching between 512, 1200, and 2400 bps RF data rates
• Optional unique paging transmitter IDs available for use by VARs/Distributors
• Communications protocol designed to ensure reliable communications No paging receiver database
programming is required within the paging transmitter. The unique communications protocol in the HME
paging transmitter allows you to operate the transmitter with an unlimited quantity of paging receivers.
Your HME Computer Controlled Paging System allows you to use 3rd Party software to send paging messages to
one or more persons via pagers, and other devices that incorporate paging data receivers. You can use a wide
variety of paging receiver types with HME Paging Systems, including tone/vibe, numeric and alphanumeric pagers.
For the list of pager capcodes please refer to the capcode list on the next page.
INSTALLATION – SERIAL TRANSMITTER
• Unwrap all equipment. Lock the antenna into the antenna jack on the right hand corner of the
receiver unit.
• Connect one end of the DB9 serial cable to the serial DB9 port on the back of the transmitter.
Connect the other end to the serial COM port of the PC where your table management software is
located.
• Plug the power supply with the large tip into a standard 110 outlet and plug it into the power supply
connector of the sending unit. The LCD display should turn ON.
INSTALLATION INSTRUCTIONS
Antenna
Serial Transmitter
DB9 Straight Through
Serial Cable
To COM port
DB9 port
Power supply
connector
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HME 800.925-8091 Integration Station Serial Transmitter Page 3
Keypad
Functions Keys
Display
Send button to page
pagers
This function is not use on
this system
TESTING THE DEVICE WITH PAGING SOFTWARE
This device had been tested to work with QSR, Radiant, Open Table, Pro-Host or any software product that utilizes
the standard TAP, WaveWare, or Scope Paging protocols. To test the device using your paging software, follow the
procedure below…
• Add the pagers to the pager list or paging configuration of your existing software. Refer to the list of
pager capcodes on the next page. Be sure to check the pager number, capcode, baud rate and
pager type when you enter the information into your software. The procedure to add pagers to your
paging list is dependent on what software you have. Contact your software reseller for this
procedure if you do not have it.
• Anytime you send a page with your software the “Transmit Indicator” will show on the display.
This will confirm that you transmitter was connected properly and compatible with your software.
USING THE DEVICE AS STANDALONE TRANSMITTER
This device can be used as a standalone transmitter in case of software failures. To alert a pager, simply press the
pager number on the transmitter keypad followed by the “send” key. For example, press, “11 - send” and pager #
11 will signal.
Locate / All Page Feature
This feature causes ALL pagers (that are not charging) to signal at once. This feature is useful when you are
closed and would like to locate any misplaced pagers around your facility. To locate ALL pagers, press,
1. “1249 – send” – for IQ, Coaster pagers
2. “912 – send” – for belt clip (Mgr) pagers
Any pager not on a charger will signal. Search for the missing pagers by listening for the beep or voice call and
looking for flashing lights. Remember to check the parking lot and look in the bushes! After finding all the missing
pagers, put them on a charger to stop the “locate” alert. Never use the locate feature while pagers are with the
guest as all the pagers will alert at once!!!
Transmit Indicator – page being sent
using keypad or thru RS232 port. This
also indicates the Out of Range signal
is being sent.
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HME 800.925-8091 Integration Station Serial Transmitter Page 4
OLIVE GARDEN PAGER CAPCODE CONFIGURATION
FREQ: 457.5750 MHz
BAUD RATE: 1200 bps
Pager Type: Guest: Vibe Only
Staff: Numeric Pagers
Customer Base ID: 063
GUEST PAGERS
PAGER # CAPCODE / ID
PAGER # CAPCODE / ID PAGER #
CAPCODE / ID
1 0630008 21 0630168 41 0630328
2 0630016 22 0630176 42 0630336
3 0630024 23 0630184 43 0630344
4 0630032 24 0630192 44 0630352
5 0630040 25 0630200 45 0630360
6 0630048 26 0630208 46 0630368
7 0630056 27 0630216 47 0630376
8 0630064 28 0630224 48 0630384
9 0630072 29 0630232 49 0630392
10 0630080 30 0630240 50 0630400
11 0630088 31 0630248 51 0630408
12 0630096 32 0630256 52 0630416
13 0630104 33 0630264 53 0630424
14 0630112 34 0630272 54 0630432
15 0630120 35 0630280 55 0630440
16 0630128 36 0630288 56 0630448
17 0630136 37 0630296 57 0630456
18 0630144 38 0630304 58 0630464
19 0630152 39 0630312 59 0630472
20 0630160 40 0630320 60 0630480
STAFF PAGERS
PAGER # CAPCODE / ID PAGER # CAPCODE / ID
91 0630728
101 0630808
92 0630736
102 0630816
93 0630744
103 0630824
94 0630752
104 0630832
95 0630760
105 0630840
96 0630768
106 0630848
97 0630776
107 0630856
98 0630784
108 0630864
99 0630792
109 0630872
100 0630800
110 0630880
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HME 800.925-8091 Integration Station Serial Transmitter Page 5
Technical Support
1. This product is programmed specifically for Darden Restaurants (Olive Garden)
2. If you require technical support please call HME Level 2 support at 800-925-8091 x1753 or x1750 and speak to Mel
Canlas or Charlie Luangkhot
3. For any questions about this project (non technical) please call Darden’s account manager, Scott Hubbard at 800-
925-8091 x 1710
4. Make certain the integration station and pagers have power. Check the outlet & circuit breaker.
5. Are the pagers fully charged? They should all have the red charge indicator light on while on the charger. Make
certain they are charging when not in use. A minimum of 2 hours charge time is needed if the pager is run down.
6. Unplug the integration station, wait 30 seconds & plug it back in. (Reboot)
For basic support call:
HME Wireless Customer Service: 800.919.9903.
Mon - Fri 8:00 am to 10 pm EST / Sat & Sun 10:00 am to 6:30 pm EST
After hours please leave a message and we will get back to you as soon as we can.
Need a repair or replacement components?
Ship malfunctioning components to the following address:
HME Wireless, Inc.
1400 Northbrook Parkway Suite #320
Suwanee, GA 30024
1. Call 800.919.9903 and follow the prompts to Customer Service to obtain an HME RMA number.
2. Pack the components securely
3. Write the RMA number clearly and boldly on the outside of the package
4. *Make certain your company information is in the box and on the return label – especially if you ship from a Pack &
Ship store.
5. Ship the equipment in a traceable manner for your protection. (i.e. UPS Ground Track). HME is not responsible for
packages lost in transit. Save the tracking number!
6. Insure the shipment for replacement value.
All products are shipped ground from HME. *Overnight or 2 day Shipping is available at an additional charge.
CUSTOMER SERVICE
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HME 800.925-8091 Integration Station Serial Transmitter Page 6
THISDEVICECOMPLIESWITHPART15OFTHEFCCRULES.
OPERATIONISSUBJECTTOTHEFOLLOWINGTWOCONDITIONS:
(1)THISDEVICEMAYNOTCAUSEHARMFULINTERFERENCE,AND
(2)THISDEVICEMUSTACCEPTANYINTERFERENCERECEIVED,
INCLUDINGINTERFERENCETHATMAYCAUSEUNDESIREDOPERATION.
IQTRANSCEIVERINSTRUCTIONMANUAL
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT.
NOTICE
This manual, software and electronic circuitry are copyrighted. All rights reserved. Under the
copyright laws, this manual, software and electronic circuitry may not be copied, in whole or in
part without written prior consent of Lee Technology.
All information provided in this document is carefully prepared and offered in good faith as a
guide in the installation, use and servicing of our products. Installers must ensure that the final
installation operates satisfactorily within the relevant regulatory requirements. Lee Technology
accepts no responsibility for incorrect installation. Lee Technology reserves the right to change
products, specifications and installation data at any time without notice.
Lee Technology makes certain limited warranties with respect to defective diskettes,
documentation and electronic circuitry. Please see the associated information contained on this
page.
LIMITED WARRANTY
With respect to the physical documentation and physical electronic circuitry enclosed herein, Lee
Technology warrants the same to be free of defects in materials and workmanship for a period of
one year from the date of purchase. In the event of notification within the warranty period of
defects in material or workmanship, Lee Technology will replace the defective diskettes,
documentation and electronic circuitry. The remedy for breach of this warranty shall be limited to
replacement and shall not encompass any other damages including but not limited to loss of
profit and special incidental, consequential, or other similar claims.
Lee Technology Korea specifically disclaims all other warranties, expressed or implied, including
but not limited to implied warranties of merchantability and fitness for a particular purpose with
respect to defects in the documentation and electronic circuitry and the program license granted
herein, in particular, and without limiting operation of the program license with respect to any
particular application, use or purpose.
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HME 800.925-8091 Integration Station Serial Transmitter Page 7
Multicall Paging System User Manual
IMPORTANT SAFTEY INFORMATION
RF EXPOSURE STATSURE STATEMENT
Your Pager Transmitter contains a radio frequency transmitter.
When the button is pushed the transmitter sends our RF singnals.
CAUTION : To comply with FCC RF exposure compliance requirements,
A separation distance of at least 8 inches(20Cm) must be maintained
Between the antenna of this transmitter and all persons, during
Normal operation. The antenna used for this transmitter must not be co-
Located or operating in conjunction with any other antenna of transmitter.
Unauthorized antennas, modifications, of attachments could damage the
Transceiver and may violate FCC regulations.
For a Class A digital device or peripheral, the instructions frnished the user shall include
The following or similar statement, placed in a prominent location in the text of the manual:
Note : This equipment has been tested and found to comply with the limits for a Class A
Digital device. Pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful in a commercial environment. This equipment generates.
Uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
THISDEVICECOMPLIESWITHPART15OFTHEFCCRULES.
OPERATIONISSUBJECTTOTHEFOLLOWINGTWOCONDITIONS:
(1)THISDEVICEMAYNOTCAUSEHARMFULINTERFERENCE,AND
(2)THISDEVICEMUSTACCEPTANYINTERFERENCERECEIVED,
INCLUDINGINTERFERENCETHATMAYCAUSEUNDESIREDOPERATION.
IQTRANSCEIVERINSTRUCTIONMANUAL
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT.