JTECH an HME ISTATION PAGING TRANSMITTER User Manual IStation maunal
HME WIRELESS, INC. PAGING TRANSMITTER IStation maunal
Users Manual
Integration Station Operating Instructions V 310 Prepared for Olive Garden Restaurants HME Wireless, Inc Customer Service 800.925.8091 1400 Northbrook Parkway Suite #320 • Suwanee, GA 30024 HME 800.925-8091 Integration Station Serial Transmitter Page 1 INSTALLATION INSTRUCTIONS INTRODUCTION Your HME Computer Controlled Paging System has the following capabilities: • PC controlled operation via RS-232 serial port • 2-Watts effective radiated power with approximately 1-mile open field range • Operating Frequency 457.5750 MHz • Industry standard protocol covering the full range of paging functions • PC controlled automatic switching between tone/vibe only, numeric, and alphanumeric paging message formats, including multiple tone/vibe cadences • PC controlled automatic switching between 512, 1200, and 2400 bps RF data rates • Optional unique paging transmitter IDs available for use by VARs/Distributors • Communications protocol designed to ensure reliable communications No paging receiver database programming is required within the paging transmitter. The unique communications protocol in the HME paging transmitter allows you to operate the transmitter with an unlimited quantity of paging receivers. Your HME Computer Controlled Paging System allows you to use 3rd Party software to send paging messages to one or more persons via pagers, and other devices that incorporate paging data receivers. You can use a wide variety of paging receiver types with HME Paging Systems, including tone/vibe, numeric and alphanumeric pagers. For the list of pager capcodes please refer to the capcode list on the next page. INSTALLATION – SERIAL TRANSMITTER • Unwrap all equipment. Lock the antenna into the antenna jack on the right hand corner of the receiver unit. Serial Transmitter • Antenna Connect one end of the DB9 serial cable to the serial DB9 port on the back of the transmitter. Connect the other end to the serial COM port of the PC where your table management software is located. DB9 port To COM port DB9 Straight Through Serial Cable • Plug the power supply with the large tip into a standard 110 outlet and plug it into the power supply connector of the sending unit. The LCD display should turn ON. Power supply connector HME 800.925-8091 Integration Station Serial Transmitter Page 2 TESTING THE DEVICE WITH PAGING SOFTWARE This device had been tested to work with QSR, Radiant, Open Table, Pro-Host or any software product that utilizes the standard TAP, WaveWare, or Scope Paging protocols. To test the device using your paging software, follow the procedure below… • • Add the pagers to the pager list or paging configuration of your existing software. Refer to the list of pager capcodes on the next page. Be sure to check the pager number, capcode, baud rate and pager type when you enter the information into your software. The procedure to add pagers to your paging list is dependent on what software you have. Contact your software reseller for this procedure if you do not have it. Anytime you send a page with your software the “Transmit Indicator” will show on the display. This will confirm that you transmitter was connected properly and compatible with your software. Transmit Indicator – page being sent using keypad or thru RS232 port. This also indicates the Out of Range signal is being sent. USING THE DEVICE AS STANDALONE TRANSMITTER This device can be used as a standalone transmitter in case of software failures. To alert a pager, simply press the pager number on the transmitter keypad followed by the “send” key. For example, press, “11 - send” and pager # 11 will signal. Display Keypad Functions Keys This function is not use on this system Send button to page pagers Locate / All Page Feature This feature causes ALL pagers (that are not charging) to signal at once. This feature is useful when you are closed and would like to locate any misplaced pagers around your facility. To locate ALL pagers, press, 1. “1249 – send” – for IQ, Coaster pagers 2. “912 – send” – for belt clip (Mgr) pagers Any pager not on a charger will signal. Search for the missing pagers by listening for the beep or voice call and looking for flashing lights. Remember to check the parking lot and look in the bushes! After finding all the missing pagers, put them on a charger to stop the “locate” alert. Never use the locate feature while pagers are with the guest as all the pagers will alert at once!!! HME 800.925-8091 Integration Station Serial Transmitter Page 3 OLIVE GARDEN PAGER CAPCODE CONFIGURATION FREQ: 457.5750 MHz BAUD RATE: 1200 bps Pager Type: Guest: Vibe Only Staff: Numeric Pagers Customer Base ID: 063 GUEST PAGERS PAGER # CAPCODE / ID 0630008 0630016 0630024 0630032 0630040 0630048 0630056 10 11 12 13 14 15 16 17 18 19 20 98 99 100 HME 800.925-8091 21 22 23 24 25 26 27 0630064 0630072 0630080 0630088 0630096 0630104 0630112 0630120 28 0630128 0630136 0630144 0630152 0630160 36 STAFF PAGERS PAGER # CAPCODE / ID 0630728 91 0630736 92 0630744 93 0630752 94 0630760 95 0630768 96 97 PAGER # 0630776 0630784 0630792 0630800 29 30 31 32 33 34 35 37 38 39 40 PAGER # 101 102 103 104 105 106 107 108 109 110 CAPCODE / ID 0630168 0630176 0630184 0630192 0630200 0630208 0630216 PAGER # CAPCODE / ID 0630328 41 0630336 42 0630344 43 0630352 44 0630360 45 0630368 46 0630376 47 0630224 0630232 0630240 0630248 0630256 0630264 0630272 0630280 48 0630288 0630296 0630304 0630312 0630320 56 49 50 51 52 53 54 55 57 58 59 60 0630384 0630392 0630400 0630408 0630416 0630424 0630432 0630440 0630448 0630456 0630464 0630472 0630480 CAPCODE / ID 0630808 0630816 0630824 0630832 0630840 0630848 0630856 0630864 0630872 0630880 Integration Station Serial Transmitter Page 4 CUSTOMER SERVICE Technical Support 1. This product is programmed specifically for Darden Restaurants (Olive Garden) 2. If you require technical support please call HME Level 2 support at 800-925-8091 x1753 or x1750 and speak to Mel Canlas or Charlie Luangkhot 3. For any questions about this project (non technical) please call Darden’s account manager, Scott Hubbard at 800925-8091 x 1710 4. Make certain the integration station and pagers have power. Check the outlet & circuit breaker. 5. Are the pagers fully charged? They should all have the red charge indicator light on while on the charger. Make certain they are charging when not in use. A minimum of 2 hours charge time is needed if the pager is run down. 6. Unplug the integration station, wait 30 seconds & plug it back in. (Reboot) For basic support call: HME Wireless Customer Service: 800.919.9903. Mon - Fri 8:00 am to 10 pm EST / Sat & Sun 10:00 am to 6:30 pm EST After hours please leave a message and we will get back to you as soon as we can. Need a repair or replacement components? Ship malfunctioning components to the following address: HME Wireless, Inc. 1400 Northbrook Parkway Suite #320 Suwanee, GA 30024 1. 2. 3. 4. Call 800.919.9903 and follow the prompts to Customer Service to obtain an HME RMA number. Pack the components securely Write the RMA number clearly and boldly on the outside of the package *Make certain your company information is in the box and on the return label – especially if you ship from a Pack & Ship store. 5. Ship the equipment in a traceable manner for your protection. (i.e. UPS Ground Track). HME is not responsible for packages lost in transit. Save the tracking number! 6. Insure the shipment for replacement value. All products are shipped ground from HME. *Overnight or 2 day Shipping is available at an additional charge. HME 800.925-8091 Integration Station Serial Transmitter Page 5 THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS : (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. IQ TRANSCEIVER INSTRUCTION MANUAL NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT. NOTICE This manual, software and electronic circuitry are copyrighted. All rights reserved. Under the copyright laws, this manual, software and electronic circuitry may not be copied, in whole or in part without written prior consent of Lee Technology. All information provided in this document is carefully prepared and offered in good faith as a guide in the installation, use and servicing of our products. Installers must ensure that the final installation operates satisfactorily within the relevant regulatory requirements. Lee Technology accepts no responsibility for incorrect installation. Lee Technology reserves the right to change products, specifications and installation data at any time without notice. Lee Technology makes certain limited warranties with respect to defective diskettes, documentation and electronic circuitry. Please see the associated information contained on this page. LIMITED WARRANTY With respect to the physical documentation and physical electronic circuitry enclosed herein, Lee Technology warrants the same to be free of defects in materials and workmanship for a period of one year from the date of purchase. In the event of notification within the warranty period of defects in material or workmanship, Lee Technology will replace the defective diskettes, documentation and electronic circuitry. The remedy for breach of this warranty shall be limited to replacement and shall not encompass any other damages including but not limited to loss of profit and special incidental, consequential, or other similar claims. Lee Technology Korea specifically disclaims all other warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to defects in the documentation and electronic circuitry and the program license granted herein, in particular, and without limiting operation of the program license with respect to any particular application, use or purpose. HME 800.925-8091 Integration Station Serial Transmitter Page 6 Multicall Paging System User Manual IMPORTANT SAFTEY INFORMATION RF EXPOSURE STATSURE STATEMENT Your Pager Transmitter contains a radio frequency transmitter. When the button is pushed the transmitter sends our RF singnals. CAUTION : To comply with FCC RF exposure compliance requirements, A separation distance of at least 8 inches(20Cm) must be maintained Between the antenna of this transmitter and all persons, during Normal operation. The antenna used for this transmitter must not be coLocated or operating in conjunction with any other antenna of transmitter. Unauthorized antennas, modifications, of attachments could damage the Transceiver and may violate FCC regulations. For a Class A digital device or peripheral, the instructions frnished the user shall include The following or similar statement, placed in a prominent location in the text of the manual: Note : This equipment has been tested and found to comply with the limits for a Class A Digital device. Pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in a commercial environment. This equipment generates. Uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS : (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. IQ TRANSCEIVER INSTRUCTION MANUAL NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT. HME 800.925-8091 Integration Station Serial Transmitter Page 7
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.4 Linearized : Yes XMP Toolkit : 3.1-701 Producer : Acrobat Distiller 7.0 (Windows) Creator Tool : PScript5.dll Version 5.2 Modify Date : 2010:04:27 14:58:08+09:00 Create Date : 2010:04:27 14:58:08+09:00 Format : application/pdf Title : Microsoft Word - IStation maunal.doc Creator : MYHOME Document ID : uuid:87ad16e4-77de-4781-a05f-691433446e7a Instance ID : uuid:9a70f20b-02a4-4138-a697-e91aad8a1d64 Page Count : 7 Author : MYHOMEEXIF Metadata provided by EXIF.tools