JVC CX 7000 User Manual LST1006 002B

User Manual: JVC CX-7000 CX-7000 English,

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Card Printer

CX-7000 Series

Thank you for purchasing this product.
Please read through this “Electronic Manual”
carefully in advance to ensure proper use of the
product. Also, to make sure that the product is
used safely, please read through the “Safety
Precautions” in the “READ ME FIRST” booklet.
Please store the manuals properly after reading
so that they can be referred to whenever
necessary.

Electronic
Manual

LST1006-002B

Contents
Before Use
About this Manual ................................................................ 3
Precautions .......................................................................... 3
Disclaimer ............................................................................ 7
Name and Functions of Parts .............................................. 7
Specifications ..................................................................... 10
Accessories/Products Sold Separately .............................. 10
Options .............................................................................. 11

Operating the Printer
Printing a Card ................................................................... 12
Operation Panel ................................................................. 13
Setting Mode ...................................................................... 15
Sequence of Setting Modes ........................................... 17
Factory Settings ............................................................. 19
Security Lock ..................................................................... 20
Setting Using the Operation Panel .................................... 22
Setting Using the Status Monitor ....................................... 30

Replacement
Cards ................................................................................. 31
Ink Ribbon .......................................................................... 32
Retransfer Film .................................................................. 33

Maintenance
Servicing of Parts ............................................................... 35
Servicing Based on Print Output ........................................ 43

Troubleshooting
When an Error Message is Displayed ............................... 44
Cards ................................................................................. 46
Ink Ribbon .......................................................................... 54
Retransfer Film .................................................................. 56
Unable to Produce Desired Printing Results ..................... 57
Printer not Operating as Desired ....................................... 58
Before Sending Printer for Repair ...................................... 58

Setup
Installation and Connection ............................................... 59
Printing Media .................................................................... 60
Printer and Computer Connection ..................................... 64
Computer Settings ............................................................. 65
Software ......................................................................... 65
Install .............................................................................. 65
Uninstall ......................................................................... 80
IPSec .............................................................................. 84
Printer Driver Settings .................................................... 87
Port Monitor Settings .................................................... 106
Status Monitor Settings ................................................ 107
Inline Encoding ............................................................. 118
List of Error Codes ....................................................... 120
Frequently Asked Questions ........................................ 123

2

Before Use

Contents of this Manual
v

v

v

v

v

v

The copyright of this manual belongs to our company. Reprint and
duplicate of this manual in part or full without the prior consent of our
company is strictly prohibited.
Product names of other companies described in the manual are the
trademarks or registered trademarks of the respective companies.
Symbols such as ™, W and Q are omitted in this manual.
Designs, specifications, or other details described in this manual
may be modified for improvement without prior notice.
Microsoft and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or
other countries. MicrosoftW WindowsW 7 operating system,
MicrosoftW Windows Vista™ operating system, MicrosoftW
WindowsW XP operating system and MicrosoftW WindowsW 2000
operating system are represented as Windows 7, Windows Vista,
Windows XP and Windows 2000 respectively in this manual.
Microsoft product screen shot(s) reprinted with permission from
Microsoft Corporation.
This product includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit. (http://www.openssl.org/)
This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com).
This product includes software written by Tim Hudson
(tjh@cryptsoft.com).

Precautions
Safety Precautions
v

Please read through all the following items before using the
printer.

Graphical Symbols
v

A number of graphical symbols are used in this manual as well as on
the printer. They are intended to ensure the safe use of this product,
protect users against safety hazards, as well as prevent damage of
property. Make sure that you read through this manual after gaining
a proper understanding of the symbols’ meaning.

.

About this Manual

.

How to Read this Manual

Information in this frame is for reference purposes, such as
information on functions and usage restrictions.

.

v

Precautions are described in this frame.

v

Click this frame to display the details page.

v

Click this icon to return to the top page.

.

.

v

.

Batch Print
v

Click this icon to open the PDF files for all items.
The “Adobe Reader” application is needed to browse the PDF file.

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Print
v

Click this icon to open the PDF file for the displayed item.
The “Adobe Reader” application is needed to browse the PDF file.

3

Before Use

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.

.

Warnings

4

Before Use

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.

Caution

5

Before Use

Precautions During Use
v

Please read through all the following items before using the printer.

Precautions on Retransfer Film/Ink Ribbon
v

Printer Installation
v

v

When the printer is not in use, it is recommended that you turn off
the power, and use a cover that is large enough to cover up the
entire printer unit.
Do not place the printer unit in the following locations. Doing so may
have adverse effects on the printer.

Carpeted room.
Places with a busy flow of people.
v Places where paper (corrugated boards, etc.) is handled or stored.
v Places near photocopiers.
v Places exposed to direct sunlight or near a heating equipment
(such as a stove).
v Inclined or unstable surfaces.
v Places exposed directly to cold air, such as near an air-conditioner
outlet, or places subject to high temperatures.
v When installing the printer, ensure there is sufficient space around
the printer. (Install the printer by allowing a clearance of at least 20
cm between its sides and surrounding walls. Allow a clearance of at
least 10 cm between the rear of the printer and the wall.)
v When installing or moving the printer, hold the bottom (handle) of the printer
with one hand on each side to avoid jamming your hands or fingers.

Put on the supplied gloves when handling the retransfer film/ink
ribbon. Direct contact of your hand with the printing surface may
result in printing errors.

m
v

m
v

v

v

m
v

Canceling the transport mode
While in the transport mode during installation, the retransfer film
cannot be loaded. If the printer is turned on without loading the
retransfer film, a [Film Search] message appears and the transport
mode is canceled.

When loading the retransfer film/ink ribbon
Use your hands to adjust the media at the supply and take-up
sides so that they are parallel to each other.
When doing so, make sure you do not touch the printing surface.
Refer to the label adhered to the cassette for alignment of the
image position. Printing errors may occur if the position is not
properly aligned.

.

v

When retransfer film/ink ribbon is dismantled
Winding misalignment may occur. If an improperly wound
retransfer film/ink ribbon is loaded, printing failure or error may
occur.

Precautions on Cards
v

Put on the supplied gloves when handling the cards. Direct contact
of your hand with the printing surface of the card may result in
printing errors.

Handling and storage of cards after printing
Avoid storing cards at places that are exposed to direct sunlight or
subject to high temperature and humidity.
Discoloration or fading may occur if a card comes into contact with
the following chemicals or stationery.
v Organic solvents, including alcohol, film cleaner, and diazo copies.
v Files, document cases, pass holders, or erasers made of flexible
polyvinyl chloride.
v Hair wax or cosmetic products.
m

During transport or moving of the printer
v Make sure to set to the transport mode.
"Transport Mode Setting" (A page 29)
m

Precautions on Retransfer Film/Ink Ribbon/Card
Handling instructions
Pay careful attention of the following when handling a printing media
(retransfer film or ink ribbon) or card.
v Using a deformed or scratched card may cause card feed errors.
v Touching the printing surface of the printing media or card directly
with your hand may cause the print to turn out uneven.
v Foreign particles attached to the printed areas may result in printing
voids. Install the printing media or card in a clean environment.
v Use of electrically-charged printing media or cards may cause
printing errors. Do not allow static to occur, such as due to cards
rubbing against each other.
v When replacing or replenishing a printing media or card that is stored
under a low temperature, use after leaving the media or card in the
operating ambient temperature of the printer for at least one hour.
Otherwise, condensation may occur, causing printing errors or
malfunction of the printer.
m

m
v

m
v

v

Storage instructions
The storage conditions of the printing media (retransfer film or ink
ribbon) and card have a significant effect on the printing quality.
Store the printing media or card in one of the following locations.
Storage environment
Temperature: 5 °C to 25 °C
Relative humidity: 40 % to 60 %

Storage location
Do not store the printing media or card in the following locations.
Doing so may cause the media or card to deteriorate.
v Places exposed to direct sunlight.
v Places with a high temperature and humidity.
v Places near organic solvents or diazo copiers.
m

m
v

6

Storage period
Use the printing media (retransfer film or ink ribbon) within half a
year after purchase. For details on the cards, please consult our
authorized dealers.

Card types
Thin cards and certain card materials may not be suitable for printing
using this printer. For details on the card material to use and other
specifications, please consult our authorized dealers in advance.
m

Cautions:
If the card thickness is not properly adjusted, printing error or
printer malfunction may occur.
"Adjusting card thickness" (A page 63)
v

When a card is jammed inside the printer
Cards may not be discharged correctly such as when the retransfer
setting for the card is inappropriate.
Stop using and remove the jammed cards immediately. Otherwise,
you may have problems removing the cards, and fire or electric
shock may also occur as a result.
v When a card is jammed, remove it according to the procedure
described in the Electronic Manual.
v If the card cannot be removed, do not try to do so forcibly. Consult
our authorized dealers or the servicing personnel.
m

Before Use

Disclaimer

Name and Functions of Parts

.

.

Internal Mechanism Diagram

A Card feeder unit
v This is the roller for feeding cards.
B Bend remedy unit (optional)
v Corrects bending of the card after retransfer.
C Retransfer heating roller
v Transfers images printed on the retransfer film to the card.
D Non-contact IC encoder (optional)
v Writes data to a non-contact IC card.
E Contact section of contact IC encoder (optional)
v Writes data to a contact IC card.
F Magnetic encoder (optional)
v Writes data to a magnetic stripe card.
G Card turn over unit (double-sided printer only)
v Inverts the card.
H Cleaning roller
v Removes dust or dirt attached to the card.
I Card hopper
v For loading cards.
J Retransfer film (take-up side)
v For attaching the take-up side of the retransfer film.
K Retransfer film (supply side)
v For attaching the unused side of the retransfer film.
L Ink ribbon (take-up side)
v For attaching the take-up side of the ink ribbon.
M Thermal head
v Prints images on the retransfer film.
N Ink ribbon (supply side)
v For attaching the unused side of the ink ribbon.
O NG card outlet
v Discharges NG cards, such as during card jams.
P Card load roller
v Roller for loading cards.

7

Before Use

Front

.

.

Right

A Sliding knob
v Opens/closes the printer door.
v Slide it upward, and pull toward you to open the printer door.
B Operation buttons
v For selecting and confirming information on the operation panel.
C Operation panel
v Displays the settings, operating status, and error messages.
D Card hopper
v For loading cards.
E Printer door
F Power switch
v Turns the power On/Off.

A NG card outlet
v If a card is left inside the printer when the power is turned on or
reset, the card will be automatically discharged.
v Cards in the printer are discharged when an error occurs in the
magnetic stripe card or IC card.
B Air suction fan opening
v Air inlet of the internal cooling fan.
C Handle
v Hold this area when moving the printer.
D Filter cover
v Cover of the fan filter.
E Security slot
v An anti-theft device that supports Kensington locks can be
installed.

Left

.

.

Rear

A USB cable connection terminal
v For connecting a USB 2.0 interface cable.
B LAN cable connection terminal
v For connecting a LAN cable.
C Cable clamp
v For securing the supplied USB cable.
"Connection" (A page 64)
D AC inlet
v For connecting the power cord.

8

A Card outlet
v Outlet for discharging the cards.
B Card stacker (supplied) attachment slot
v For installing the supplied card stacker.
C Infrared window
v Sends or receives data via infrared communication by connecting
with an external unit.
D Handle
v Hold this area when moving the printer.

Before Use

Retransfer Film Cassette

A Card feed roller shaft
v When a card jam occurs, attach a jog dial to turn the card feed
roller.
B Card turn over unit shaft
v When a card jam occurs, attach a jog dial to turn the card turn
over unit.
C Cleaning unit
v Removes dust or dirt attached to the card.
D Cleaning roller shaft
v When a card jam occurs, attach a jog dial to turn the cleaning
roller.
E Ink ribbon cassette
v For installing the ink ribbon.
F Jog dials
v For removing jammed cards by turning it after it is detached from
the printer unit and attached to the shaft.
G Retransfer film cassette
v For installing the retransfer film.
H Cassette buttons
v Press these buttons in order to pull out the ink ribbon cassette or
retransfer film cassette.

.

.

When Printer Door is Open

A Bobbin holder (black)
v For securing the take-up side of the retransfer film.
B Guide shaft
v Provides guide to the position for installing the cassette.
C Shafts
v For installing the retransfer film.
D Bobbin holder (green)
v For securing the unused side of the retransfer film.

.

Ink Ribbon Cassette

A Guide shaft
v Provides guide to the position for installing the cassette.
B Shafts
v For installing the ink ribbon.
C Bobbin holder (black)
v For securing the take-up side of the ink ribbon.
D Bobbin holder (yellow)
v For securing the unused side of the ink ribbon.

9

Before Use

Accessories/Products Sold Separately

Specifications

Accessories

Main Specifications
Item

Description

Recording system

Dye sublimation retransfer

Paper feed mode

Automatic

Recording density

300 dpi

Reproduction
gradation

256 levels each for Y, M and C
2 levels for Resin K

Interface

USB2.0(Hi-speed/Full Speed)
Ethernet(100BASE-TX/10BASE-T)

Operating
environment
conditions

Temperature: 15 °C to 30 °C
(When peel-off ink, UV ink is used: 17 °C to 28 °C)
Humidity: 35 % to 70 % No condensation
(When peel-off ink, UV ink is used: 35 % to 60 %)

Storage
environment
conditions


Temperature: -15 °C to 55 °C
Humidity: 20 % to 80 %

Temperature: 5 °C to 25 °C
Humidity: 40 % to 60 %

Power supply

AC 100 V - 120 V, 50 Hz/60 Hz
AC 220 V - 240 V, 50 Hz/60 Hz

Current
consumption

3.5 A (100 V system)
1.6 A (200 V system)

Power
consumption

310 W (maximum power when all options are
installed)

Mass

approx. 13.5 kg (single-sided printer, including
bend remedy unit)

Dimensions

343 mm x 335 mm x 322 mm (W x H x D)

.

Outline Dimensional Drawing

*The specifications and appearance of this product may be modified
for improvement without prior notice.

10

Please check to ensure that the printer accessories are in place
when unpacking the product package.
v CD-ROM
v Instruction Manual
v “READ ME FIRST”(LST1004)
v Power Cord (2 m)
v Cleaning Card
v Card Stacker
v USB 2.0 Cable (2 m)
v Gloves
v Tweezers

Products Sold Separately
To purchase these items, please consult our authorized dealers.
Use the retransfer film or ink ribbon within half a year after purchase.
v Ink Ribbon (YMCK) 1000 frames/roll
v Ink Ribbon (YMCKP) 750 frames/roll
v Ink Ribbon (YMCKK) 750 frames/roll
v Ink Ribbon (YMCKU) 750 frames/roll
v Retransfer Film 1000 frames/roll
v Cleaning Kit, Model: CX210-CKIT1
Magnetic Head Cleaning Card (5 Pcs), Cotton Swab (5 Large and
5 Small), Cleaning Wipes (1 Box)
v Cleaning Card, Model: CX210-CC1
10 Pcs/Set

Before Use

Options
Options
v

v

v

v

Bend remedy unit
Device for correcting card bend after printing.
Magnetic encoder
Device for writing data to a magnetic stripe card.
It can only be installed on a double-sided printer.
Contact IC encoder
Device for writing data to a contact IC card.
Non-contact IC encoder
Device for writing data to a non-contact IC card.

11

Operating the Printer

Printing a Card

4

After ensuring that a [Ready] message appears on the LCD panel of
the printer, start printing

Cautions:
v

v

v

If you see an [Initializing..] or [Preheating..] message on the LCD
panel of the printer, this means the printer is not ready yet. Printing
cannot be performed until a [Ready] massage appears.
Printing the card on the side with the magnetic stripe may cause
printing errors or damage to the card’s functions. If you want to do
so, please consult our authorized dealers in advance.
For printing using application software prepared by the user, refer to
the instruction manual of the corresponding application.
Turn on the power

2

Check to ensure that cards are inserted into the card hopper

3

Open the application’s print settings screen, and select this printer in
[Name]

.

.

.

1

If there are multiple printers, select the name of the printer that you
want to perform printing on.

.

v

12

Operating the Printer

Operation Panel

Icon Displays on the Operation Panel

m USB connection
Name and Functions of Parts

IP address established
Printer information can be viewed through the network. However,
printing is performed through USB connection.
v

A
Ready
To t a l
Reset

*M e*nu*

B

.

C

IP address not established

A Operation panel
v Displays the settings, operating status, and error messages.
B Status icon/operation button display
v Displays the status icon and function of the operation button.
C Operation buttons
v For selecting a button function displayed on the operation panel.

.

.

v

m Network connection
v

IP address established

v

IP address not established

Operation Buttons

m Resets the printer.
.

.

Reset
v

Press KNB in sequence.

m Enters the setting mode.
.

.

Menu
m Exits setting.

Pressing it each time brings you to the setting item on
the next higher level.

m Security lock status
v

Locked

v

Unlocked

.

Exit
.

m Displays the setting item on the next lower level.
.

Enter

.

.

m Confirms or executes the setting.

m Pressing it each time displays the next setting item.
.

N ex t

.

m Pressing it each time displays the next setting.

m Enters the settings change mode.
.

Change
If F is not displayed for an item, you can adjust the settings on
the status monitor of a computer.
"Status Monitor Settings" (A page 107)
v

m Enters the scroll mode for the displayed characters.
.

Scroll

.

m Scrolls to the next displayed character on the left.

.

m Scrolls to the next displayed character on the right.

13

Operating the Printer
m Downloading
Operation Panel Operation Display

During initialization using K, during test printing using the
operation panel, cleaning, downloading and during security lock
setting using the operation panel
Light purple
v During error
Red

.

Downloading..
Background color
Changes according to the printer’s operating status.
v During startup
Bright green
v Under normal circumstances
Sky blue

m Magnetic encoding in progress
MG Encoding..

.

v

m IC encoding
IC Encoding..

.

m Starting up
Boot Up..

m Adjusting heating roller to the preset temperature

.

Heating..

.

m Initializing
Initializing..

m Retransferring

.

R e t ra n s fe r. .

.

m Preheating
Preheating..

m Cleaning

.

Cleaning..

.

m Ready
Ready

m Power Saving mode

.

Sleeping..

.

m Feeding card or discharging NG card

.

Moving..

m Printing

.

Printing..

m Test print in progress

.

Te s t i n g . .

m Loading card

.

Loading..

14

Operating the Printer

Setting Mode
Settings can be viewed on the printer’s operation panel.
Settings can be changed on the status monitor of the computer.
"Setting Using the Operation Panel" (A page 22)
"Sequence of Setting Modes" (A page 17)
"Factory Settings" (A page 19)

Print
v

v

v

Cleaning
For setting during cleaning of the card feed roller, heating roller or
magnetic head.
"Card Feed Roller/Heating Roller" (A page 37)
"Magnetic Head" (A page 39)
v

Settings
v Rollers
Select this value when cleaning the card feed roller or heating roller.
v MG
Select this value when cleaning the magnetic head.

Counter Reset
This is used to reset the free counter and error counter.
"Counter Reset" (A page 26)
v

Test Print

Settings
v YMC Level: -3, -2, -1, 0, 1, 2, 3
For setting the YMC (color) density level.
Selecting a larger value increases the density level.
v Black Level: -3, -2, -1, 0, 1, 2, 3
For setting the K (black) density level.
Selecting a larger value increases the density level.
v Black Mode: Standard, Fine
For setting the printing mode for the K (black) component.
If the characters still appear faded after raising the [Black Level], set
to [Fine]. However, printing time required will be longer than the
[Standard] setting.
v UV Level: -3, -2, -1, 0, 1, 2, 3
For setting the UV ink density level.
Selecting a larger value increases the density level.
During UV printing, card bend may increase if the card has a low
heat resistance or in an environment with high temperature.
v PO Level: -3, -2, -1, 0, 1, 2, 3
For setting the density level of the peel-off ink.
Selecting a larger value increases the density level.

Retransfer
v

Prints the printer’s built-in test pattern, or the different settings.
"Test Print" (A page 23)

Displays the printing settings.

Displays the retransfer mode settings.

v

Settings
v Test Print: Test Pattern, Printer Setting, Network Setting, Lami
Setting

Download
Updates the firmware.
"Firmware Update" (A page 24)
v

Transport Mode
For setting the transport mode.
"Transport Mode Setting" (A page 29)
v

Media
v

Displays the settings of the printing media.

Settings
v Ink Type: YMCK, YMCKPO, YMCKK, YMCKUV
Displays the ink ribbon type.
v Film Type: 1000, 750
Set according to the type of retransfer film.
v Card Thickness: Standard, Thin
Set according to the thickness of the card.
Standard: Supports card thickness of 0.76 mm
Thin: Supports card thickness of 0.25 mm

Settings
v Temp Level: -2, -1, 0, 1, 2
For setting the retransfer heating roller temperature.
Selecting a larger value increases the temperature.
Retransfer may fail depending on the card used. If retransfer fails, raise
the setting to the next higher value.
A higher retransfer heating roller temperature helps to enhance the card
retransfer performance, but the stronger heat may cause the card to
deform more.
If the printer is not reset after changing the temperature setting,
temperature is adjusted after the printing operation starts.
v Speed (Front): -3, -2, -1, 0, 1, 2
For setting the front side retransfer speed.
Selecting a larger value increases the speed.
Retransfer may not be successful on some parts of the card depending on
the card used. Lowering the setting value helps to enhance the retransfer
performance, but the stronger heat may cause the card to deform more.
v Speed (F-UV): -3, -2, -1, 0, 1, 2
For setting the retransfer speed of the second panel on the front side during
UV ink printing of retransfer films in two panels. Selecting a larger value
increases the speed.
v Speed (Back): -3, -2, -1, 0, 1, 2
For setting the back side retransfer speed.
Selecting a larger value increases the speed.
Some types of cards may bend during double-sided printing. If card bend
occurs, raise the back side retransfer speed to one level higher than the
front side retransfer speed setting.
v Speed (B-UV): -3, -2, -1, 0, 1, 2
For setting the retransfer speed of the second panel on the back side during
UV ink printing of retransfer films in two panels. Selecting a larger value
increases the speed.
v MG Peel Mode: Standard, MG Stripe
For setting the method for peeling the retransfer film.
Retransfer at areas close to the magnetic stripe may not be performed
correctly for some card types. When a magnetic stripe card is used, this
problem may be remedied by setting to [MG Stripe].
v Standby Mode: Front wait, Back wait
During double-sided printing by connecting to a laminator, retransfer
remains in the standby state until the laminator is in the [Ready] mode.
Select whether to standby using the front or back side.
v Backside Cool: On, Off
For setting the time interval for cooling the card before performing
retransfer on the back side during double-sided printing. Setting this to
[On] may help to reduce card bend.

15

Operating the Printer

Bend Remedy
v

Displays the bend remedy mode settings.

Settings
v Temp Level: -5, -4, -3, -2, -1, 0, Off
For setting the bend remedy heating roller temperature.
Selecting a larger value increases the temperature.
If the printer is not reset after changing the temperature setting,
temperature is adjusted after the printing operation starts.
v Speed: -2, -1, 0, 1, 2
For setting the bend remedy speed.
Selecting a larger value increases the speed.

Heat Roller
v

Displays the settings of the Power Saving mode or HR Control
mode.

Settings
v Power Saving: 5, 10, 15, 20, 25, 30, 45, 60, Off (unit: minutes)
For setting the time for the Power Saving mode.
While in the [Ready] mode, if the printer is not operated for a specific
time interval, the retransfer heating roller, bend remedy heating
roller, and backlight of the operation panel will turn off automatically
to save power.
While in the Power Saving mode, [Sleeping..] is displayed.
To cancel the setting temporarily using the operation panel, press
KNB to reset the printer.
v HR Control: Off, On
For setting whether to standby the printer by lowering the retransfer
heating roller temperature if cards are not printed for 30 minutes or
longer.
The printer will automatically be restored to the original mode during
the next card printing, but it may take a longer time before the first
card is printed. Set this to [On] during normal use.

Option
v

Settings
v MG: None, ISO
Displays the availability of a magnetic encoder or the type of
magnetic encoder used.
v IC Antenna: None, Installed
Displays the availability of a non-contact IC encoder.
v IC Contact: None, ISO Type
Displays the availability of a contact IC encoder (contact section) or
the type of IC encoder used.
v Contact IC R/W: None, Installed
Displays the availability of a contact IC R/W.
v Bend Remedy HR: None, Installed
Displays the availability of a bend remedy unit.
v Turn Over: None, Installed
Displays the availability of a card turn over unit.

MG
v

v

v

Displays the printer settings.
Setting can also be performed using the printer’s operation panel.

Settings
v Display:
Mode: Counter, Laminator State
This is used for setting the information to be displayed on the
operation panel.
"Display Mode Setting" (A page 25)
Counter: Total Cnt, Head Cnt, Free Cnt, Cleaning Cnt, Error Cnt
This is used for setting the type of counter displayed on the
operation panel.
"Counter Setting" (A page 25)
Contrast: -3, -2, -1, 0, 1, 2, 3
For setting the contrast of the operation panel display.
"Contrast Setting" (A page 27)
v Buzzer: On, Off
For setting whether to sound the buzzer when an error occurs or
when settings are changed.
"Buzzer Setting" (A page 28)
v Unit No.:No.1 - No.10
For setting the printer’s unit number according to the USB
environment.
"Unit Number Setting" (A page 28)

16

Displays the magnetic encoder settings.

Settings
v ISO Type: Loco, Hico
For setting the coercivity when writing data to an ISO magnetic stripe
card.
v Retry Count: 0, 1, 2, 3
For setting the maximum number of retries when writing to or
reading of the magnetic stripe fails.

Network
v

Setting

Displays the optional settings.

Displays the network settings.

Settings
v Printer Name: ASCII character strings (10 characters)
For setting the printer name.
v Host IF: LAN, USB
For setting the interface.
If the printer is connected via USB interface, the setting switches
automatically to USB when initialization starts even if the LAN setting
is selected.
v IPv4:
DHCP: On, Off
Setting: IP Address, Subnet Mask, Gateway
Efective IP:IP Address
For setting IPv4.
v IPv6:
Adrs Config: Auto, Manual
Setting: IP Address, Prefix Len, Gateway
Efective IP: IP Address1, IP Address2, IP Address3
For setting IPv6.
v Session Time Out: Off, 10 min, 20 min, 30 min, 60 min
For setting the session timeout interval.
v MAC Address: Hexadecimal character strings
Displays the MAC address.
v IPSec Mode: Off, On
For setting the availability of IPSec.
v IPSec Type: not Setting, Preshard, Certificate
Displays the method of IPSec authentication.

Operating the Printer

Sequence of Setting Modes
Settings can be viewed on the printer’s operation panel.
Settings can be changed on the status monitor of the computer.
"Setting mode" (A page 15)
v

v

Press I
.

1

Enters the setting mode.

.

.

v

Press J

.

2
v

Pressing it each time displays the next setting item.
Pressing G displays the setting item on the next lower level.
Pressing F enters the settings change mode.

.

v

v

Pressing B confirms or executes the setting.
Pressing H displays the setting item on the next higher level.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

v

v

17

.

.

.

.

.

.

.

Operating the Printer

18

Operating the Printer
m Network
Factory Settings

Item

Factory
Settings

m Media
Item

Factory Settings

Printer Name

PRINTER01
LAN

Ink Type

-

Host IF

Film Type

1000

IPv4

Card Thickness

Standard

DHCP
Setting

m Print
Item

Factory Settings
Effective IP

YMC Level

0

Black Level

0

Black Mode

Standard

UV Level

3

PO Level

0

IPv6

Effective IP
Item

Factory Settings

Temp Level

1

Speed (Front)

2

Speed (F-UV)

2

Speed (Back)

2

Speed (B-UV)

2

MG Peel Mode

Standard

Standby Mode

Front Wait

Backside Cool

Off

IP Address

192.168.0.141

Subnet Mask

255.255.255.0

Gateway

192.168.0.1

IP Address

-

Adrs Config
Setting

m Retransfer

On

Auto
IP Address

None

Prefix Len

64

Gateway

None

IP Address 1

-

IP Address 2

-

IP Address 3

-

Session Time Out

Off

Mac Address

-

IPSec Mode

Off

IPSec Type

not Setting

m Bend Remedy
Item

Factory Settings

Temp Level

Off

Speed

2

m Heat Roller
Item

Factory Settings

Power Saving

Off

HR Control

On

m Setting
Factory Settings

Item
Display

Mode

Counter

Counter

Total Cnt

Contrast

0

Buzzer

On

Unit No.

No.1

m MG
Factory Settings

Item
ISO Type

Hico

Retry Count

1

19

Operating the Printer

Security Lock
The security lock function can be applied to the printer door and card
hopper to prevent opening of the printer door as well as removal of
cards.
v The lock can be turned on/off using the status monitor on the
computer.
"Status monitor" (A page 117)
v By registering a security key number on the printer unit, you can turn
off the security lock by entering the security key number on the
operation panel of the printer.
v If you forgot the security key number, please consult our authorized
dealer or the servicing personnel.

6

Press B

Registration of Security Key Number
v

1

Press the operation button (center) for at least three seconds
A [Set Sec-Key OK?] message appears.

.

v

To change the security key number, you have to delete it and
register a new number again.

2

Press B
A [New key] message appears.

.

v

Enter a number

.

3

v

You can enter up to 8 digits.

v

Pressing A each time advances to the next number.

v

Pressing E each time advances to the next digit.

4

Press B
A [Re-enter] message appears.

.

v

Input the number you have entered in [New key] again

.

5

20

.

v

v

v

If this number is consistent with the number entered in [New key],
the display returns to [Ready], and the security key number is
registered.
If this number is not consistent with the number entered in [New
key], the display returns to [Set Sec-Key OK?]. Enter a number
again.

Operating the Printer

Deactivating the Security Lock
v

1
v

When a security lock is turned on, you can deactivate it as follows.
Press the operation button (center) for at least three seconds

A [Unlock Sec-Key OK?] message appears.

Deleting the Security Key Number
v

v

1

Press the operation button (center) for at least three seconds
A [Unlock Sec-Key OK?] message appears.

.

v

You can delete a registered security key number as follows.
To change the security key number, you have to delete it and
register a new number again.

2

.

Press B
A [Key for unlock] message appears.

2

Press J to set to [Delete Sec-Key OK?]

3

Press B

3

Enter the registered security key number

.

.

v

A [Key for DEL] message appears.

v

Pressing A each time advances to the next number.

v

Pressing E each time advances to the next digit.

4

Press B

Enter the registered security key number

.

.

4

.

.

v

v

If this number is consistent with the registered number, the display
returns to [Ready], and the security lock is deactivated.
If this number is not consistent with the registered number, the
display returns to [Unlock Sec-Key OK?]. Enter a number again.

v

Pressing A each time advances to the next number.

v

Pressing E each time advances to the next digit.

5

Press B

.

v

v

v

If this number is consistent with the registered number, the display
returns to [Ready], and the security key number is deleted.
If this number is not consistent with the registered number, the
display returns to [Delete Sec-Key OK?]. Enter a number again.

21

Operating the Printer

Setting Using the Operation Panel

Initializing Printer When Installing the Cassette
Memo:

Initialization
v

v

1

Whenever the power is turned on, cue (initialization) is performed
automatically on the ink ribbon and retransfer film.
You can also perform initialization manually using the operation
button on the operation panel.

1

Press K
An [Initialize OK?] message appears.

v

When detaching the ink ribbon cassette or retransfer film cassette
from the printer body, dust may adhere to the ink ribbon or retransfer
film. Errors such as discoloring may occur depending on the size of
the dust particles. To avoid these problems, it is recommended that
you forward by one or two images after installing the cassette.
Press K
An [Initialize OK?] message appears.

.

.

v

v

2

An [Initializing..] message appears, and initialization of the printer
starts.

Initializing printer without feeding the image
A Press B
v An [Initializing..] message appears, and initialization of the
printer starts.

.

.

v

m

Press B

Initializing printer after feeding by one image
A Press J to set to [Next Panel, OK?]

.

m

.

B Press B
v An [Initializing..] message appears, and the printer is initialized
after feeding the ink ribbon and retransfer film by one image.

22

Operating the Printer
Initializing printer after feeding by two images
A Press J to set to [2'nd Panel, OK?]

Test Print
v

.

v

B Press B
v An [Initializing..] message appears, and the printer is initialized
after feeding the ink ribbon and retransfer film by two images.

Prints the printer’s built-in test pattern, or the different settings.
The printer unit can be made to run alone when a system error
occurs by separating the computer from the printer.

Test Pattern Types
v Test Pattern:
Prints standard color pattern on a single side of a card.
v Printer Setting:
Prints the printer settings.
v Network Setting:
Prints the network settings.
v Lami Setting:
Prints the laminator settings.

1
v

Press I
A [Cleaning] message appears.

.

.

2

Press J to set to [Test Print]
Pressing it each time displays the next setting item.

.

v

3
v

Press F
A test pattern selection screen appears.

4

Press A and select a test pattern type

5

Press B

.

m

v

Test print starts.

23

Operating the Printer
m

Firmware Update

1

Press I
A [Cleaning] message appears.

If download fails and printer cannot be started up
If download of the printer firmware fails, the printer may not be
able to start up when it is rebooted. When this occurs, download
the firmware again according the following procedure.
A Turn on the power while holding down the operation button
(center)
v A [SBP2 Running] message appears, indicating that the printer
is ready to download data from the computer.

.

v

v

2

Press J to set to [Download]
Pressing it each time displays the next setting item.

.

v

3

Press G
A [Download Ready] message appears, indicating that the printer is
ready to download data from the computer.

.

.

.

v

4

Start data download from the computer
A [Downloading..] message appears.

.

v

Cautions:
v

A [Download Ready] message appears when data download from
the computer is complete.

.

v

Do not turn off the power during data download from the computer.
Doing so may damage the printer firmware and cause malfunction.

5
6
v

When [Download Ready] appears, press H
When the [Please Power Off] message appears, turn off the power
The firmware is updated after the power is turned on again.

24

B Start data download from the computer
v A [Downloading..] message appears.
v A [SBP2 Running] message appears when data download from
the computer is complete.
C When the [SBP2 Running] message appears, turn off the power
v The firmware is updated after the power is turned on again.

Operating the Printer

Display Mode Setting
v

This is used for setting the information to be displayed on the
operation panel.

Settings
v Counter:
Displays the counter preset in "Counter setting".
v Laminator State:
Displays the operating status of the connected laminator. If a
laminator is not connected, the counter is displayed.

1
v

Press I
A [Cleaning] message appears.

Counter Setting
v

This is used for setting the type of counter displayed on the
operation panel.

Counter Types
v Total Cnt: total counter
Displays the total number of cards that are correctly printed.
v Head Cnt: head counter
Displays the total number of printed sides for the same head.
v Free Cnt: free counter
Displays the number of cards that are correctly printed. This number
can be reset.
v Cleaning Cnt: cleaning counter
Displays the number of cards that are correctly printed after the last
cleaning.
v Error Cnt: error counter
Displays the number of cards that are not correctly printed. This
number can be reset.
Press I

.

1
v

2

Press J to set to [Setting]
Pressing it each time displays the next setting item.

.

v

A [Cleaning] message appears.

.

2
v

3

Press G
A [Display] message appears.

.

v

Press J to set to [Setting]
Pressing it each time displays the next setting item.

.

3
v

4

Press G
A [Mode] message appears.

.

v

Press G
A [Display] message appears.

Press G

.

4
v

5

A [Mode] message appears.

Enters the settings change mode.

.

v

Press F

Press J to set to [Counter]

.

5

7
v

8
v

Press A and select a setting
Press B to confirm the setting
Pressing B confirms the setting and returns you to the previous
screen.
Press H to exit the setting mode
Pressing it each time displays the setting item on the next higher level.

.

6

25

Operating the Printer
6
v

Press F
Enters the settings change mode.

Counter Reset
v

This is used to reset the free counter and error counter.

1

Press I
A [Cleaning] message appears.

.

v

8
v

9

Press B to confirm the setting
Pressing B confirms the setting and returns you to the previous
screen.

2

Press J to set to [Counter Reset]

Press H to exit the setting mode
Pressing it each time displays the setting item on the next higher
level.

.

v

Press A and select a setting

.

7

3

Press B
Resets the free counter and error counter.

.

v

m
v

26

Checking reset
Select [Free Cnt] or [Error Cnt] for "Counter setting".

Operating the Printer
6
Contrast Setting
v

v

Press F
Enters the settings change mode.

For setting the contrast of the operation panel display.

Settings
v -3, -2, -1, 0, 1, 2, 3
Selecting a larger value increases the contrast.
Press I
A [Cleaning] message appears.

.

1
v

7
8
v

9
.

v

2

Press B to confirm the setting
Pressing B confirms the setting and returns you to the previous
screen.
Press H to exit the setting mode
Pressing it each time displays the setting item on the next higher
level.

Press J to set to [Setting]
Pressing it each time displays the next setting item.

.

v

Press A and select a setting

3

Press G
A [Display] message appears.

.

v

4

Press G
A [Mode] message appears.

.

v

Press J to set to [Contrast]
Pressing it each time displays the next setting item.

.

5
v

27

Operating the Printer

Buzzer Setting
v

Unit Number Setting

For setting whether to sound the buzzer when an error occurs or
when settings are changed.

Settings
v On: turns on buzzer sound, Off: turns off buzzer sound

1

Settings
v No.1 - No.10

1

Press I
A [Cleaning] message appears.

For setting the printer’s unit number according to the USB
environment.

v

Press I
A [Cleaning] message appears.

.

.

v

v

2

Press J to set to [Setting]
Pressing it each time displays the next setting item.

2
v

Press J to set to [Setting]
Pressing it each time displays the next setting item.

.

.

v

3

3

Press G
A [Display] message appears.

v

Press G
A [Display] message appears.

.

.

v

4

Press J to set to [Buzzer]

4

Press J to set to [Unit No.]
Pressing it each time displays the next setting item.

.

v

Press F

.

5
v

Enters the settings change mode.

5

Press F
Enters the settings change mode.

6

Press A and select a setting

7

Press B to confirm the setting

v

8
v

Pressing B confirms the setting and returns you to the previous
screen.
Press H to exit the setting mode
Pressing it each time displays the setting item on the next higher
level.

.

.

v

6
v

7
v

8
v

9
v

28

Press A and select a setting
You can select the unit number from No. 1 to No. 10.
Press B to confirm the setting
Pressing B confirms the setting and returns you to the previous screen.
Press H to exit the setting mode
Pressing it each time displays the setting item on the next higher level.
Turn off the power
The changes to the setting will be reflected when you turn on the
power again.

Operating the Printer

Transport Mode Setting
v

When transporting or moving the printer, ensure that the heating
roller is fastened to a safe position.

6

Check to ensure that [Film Search] is displayed on the operation
panel of the printer

7

Press I

v

A [Cleaning] message appears.

Cautions:
v

Open the printer door

.

1

Make sure that you set to the transport mode when transporting or
moving the printer. Failure to do so will cause the printer to malfunction.

8

Press J to set to [Transport Mode]
Pressing it each time displays the next setting item.

.

v

Press and hold down the cassette button, and remove the ink ribbon
cassette (on the right) to remove the ink ribbon

.

2

9

.

.

Press B

Press and hold down the cassette button, and remove the retransfer
film cassette (on the left) to remove the retransfer film

.

3

v

After setting to the transport mode, a [Please Power Off] message
appears.

10

Turn off the power, and install the cassette

Cautions:
v

While in the transport mode, the retransfer film cassette cannot be
installed to the printer with the retransfer film loaded.

.

m
v

Close the printer door

5

Press KNB to reset the printer

.

4

Canceling the transport mode
With the printer door closed, turn on the power to cancel the
transport mode.

29

Operating the Printer

Setting Using the Status Monitor
"Status Monitor Settings" (A page 107)

30

Replacement
3

Cards

Align the orientation of the cards, and set them in the printer

m
v

Cards have Run Out

Magnetic stripe cards
Set the card with the magnetic stripe facing upward and toward
the printer, or facing downward and toward you.

Replenish the cards.
The card hopper is able to store up to about 100 cards with a
thickness of 0.76 mm.

v

v

v

v

v

v

v

v

v

v

v

ISO contact IC cards
Set the card with the Contact IC terminal facing upward and
toward the rear of the printer, or downward and toward the rear of
the printer.
For single-sided printers, set the cards with the IC terminal facing
down and toward the rear of the printer.

4

Install the card hopper cover, and set the card hopper knob to
[LOCK]

Set the card hopper knob to [OPEN]

.

.

1

m

.

Get ready cards that are designated by the authorized dealer.
If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Do not touch the printing surface of the card. Touching it may cause
printing errors. Put on the supplied gloves when handling the cards.
To prevent card jams from occurring, limit the number of cards
stored in the card hopper at any time to about 100 pieces regardless
of the card thickness.
When using new cards, set them after making sure that they are not
adhered to each other due to static.
Align the cards before setting them in the printer. Otherwise, the card
hopper cover may not close properly, and this may damage the
printer.
Printing the card on the side with the magnetic stripe may cause
printing errors or damage to the card’s functions. If you want to do
so, please consult our authorized dealers in advance.
To set cards with both functions (magnetic stripe and contact IC),
follow the procedure for setting the contact IC card.

v

.

Cautions:

Lift to remove the card hopper cover

.

2

31

Replacement
A With the inked surface facing outward, align the yellow side of the
unused ribbon with the arrow on the cassette, and unwind it
along the three shafts.
B Insert the ink ribbon firmly into the bobbin holders with the ribbon
set to the far end of the guides.
v A: take-up side (black)
v B: unused side (yellow)

Ink Ribbon
Ink Ribbon has Run Out
v

Replace with a new ink ribbon.

Cautions:
v

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

4
.

Do not touch the inked surface (the side that faces outward when
installed) with your hand. Touching it may cause printing errors. Put
on the supplied gloves when handling the ink ribbon.
v When installing a used ink ribbon, align the yellow side of the unused
ribbon with the arrow indicated on the label of the cassette. If the
position of the yellow side is not properly aligned, the print may turn
out light.
v The cassette is heavy when the ink ribbon is loaded. To prevent the
cassette from dropping during handling, make sure to hold it with
both hands.
v Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
v During replacement, clean the four bobbin holders on the printer. If
burrs produced by friction with the bobbins are attached to the
bobbin holders, they may fall onto the card, ink ribbon, or retransfer
film, causing printing errors.
"Cleaning the bobbin holders" (A page 40)

Remove any slack in the ink ribbon
A Hold the cassette.
B Turn the knob in the direction indicated by the arrow.

Open the printer door

2

Press and hold down the cassette button, and pull out the ink ribbon
cassette (on the right) to remove the ink ribbon

3

Install a new ink ribbon
Install while referring to the indication on the label of the cassette.

5

Insert the cassette all the way in along the guide rail until a “click”
sound is heard, followed by closing the printer door

.

.

.

.

1

.

v

.

v

32

Replacement
6

Press KNB to reset the printer

Retransfer Film
Retransfer Film has Run Out
v

Replace with a new retransfer film.

Cautions:
v

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

Do not touch the retransfer face (the side that faces outward when
installed) with your hand. Touching it may cause printing errors. Put
on the supplied gloves when handling the retransfer film.
v The cassette is heavy when the retransfer film is loaded. To prevent
the cassette from dropping during handling, make sure to hold it with
both hands.
v When installing a used retransfer film, align the unused side of the
film with the arrow indicated on the label of the cassette. Improper
alignment may result in errors, or the print may turn out light.
v When installing a new film, make sure that at least three black lines
are wound onto the take-up side. Insufficient winding may cause the
printer to malfunction.
v Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
v During replacement, clean the four bobbin holders on the printer. If
burrs produced by friction with the bobbins are attached to the
bobbin holders, they may fall onto the card, ink ribbon, or retransfer
film, causing printing errors.
"Cleaning the bobbin holders" (A page 40)

To avoid printing errors, it is recommended that you forward by one
or two images after installing the ink ribbon cassette or retransfer film
cassette.
"Initializing printer when installing the cassette" (A page 22)
v

1

Open the printer door

2

Press and hold down the cassette button, and pull out the retransfer
film cassette (on the left) to remove the retransfer film

.

Memo:

.

.

v

33

Replacement
3

Install a new retransfer film

6

Press KNB to reset the printer

Install while referring to the indication on the label of the cassette.
A When installing the retransfer film, make sure that at least three
black lines are wound onto the take-up side.

.

v

.

B With the retransfer face facing outward, align the unused side of
the film with the arrow on the cassette, and unwind it along the
three shafts.
C Insert the retransfer film firmly into the bobbin holders with the film
set to the far end of the guides.
v A: take-up side (black)
v B: unused side (green)

Memo:
To avoid printing errors, it is recommended that you forward by one
or two images after installing the ink ribbon cassette or retransfer film
cassette.
"Initializing printer when installing the cassette" (A page 22)
.

v

4

Remove any slack in the film

.

A Hold the retransfer film cassette.
B Turn the knob in the direction indicated by the arrow.

Insert the cassette all the way in along the guide rail until a “click”
sound is heard, followed by closing the printer door

.

.

5

34

Maintenance

Servicing of Parts
m
v

3
v

Request for routine servicing

Wash the cleaning roller with water
Wash the roller with water, and remove any dirt from the surface of
the cleaning roller with your finger.

In order to prevent printing errors and malfunctions from occurring
in advance, please request for routine servicing by the servicing
personnel. For details on servicing, please consult our authorized
dealers.

Cleaning Roller
v

v

The function of the cleaning roller is to remove any dirt or dust
attached to the card.
The color of the printed card may appear faded or dirt may appear
conspicuous if the cleaning roller is dirty. Card jams may also occur
as a result.

v

v

v

v

v

v

v

1

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Start work after ensuring that the power has been turned off.
If the printer is used every day, make sure to clean the cleaning
roller daily at the end of the operation.
Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
After washing, allow the cleaning roller to dry completely before
installing it to the printer.
Do not wash the cleaning roller with anything other than water (e.g.,
alcohol).
Replace the cleaning unit with a new one after using it for about one
year. For details on its replacement, please consult our authorized
dealers.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.

4

Open the printer door

Allow the cleaning roller to air dry

.

v

.

Cautions:

5

Set the cleaning unit, and close the printer door
With the roller facing the right, insert it all the way in.

.

v

.

Remove the cleaning unit

.

2

35

Maintenance

Card Load Roller
v

Card jams may occur if the card load roller is dirty.

Fan Filter
v

Cautions:
v
v

v

v

v

Remove the card hopper

Cautions:
v

v

v

Start work after ensuring that the power has been turned off.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.
Replace the fan filter with a new one after using it for about one year.
For details on its replacement, please consult our authorized dealers.

1

Remove the filter cover located on the side of the printer

2

Remove the fan filter

.

.

1

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Start work after ensuring that the power has been turned off.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.
For details on separately sold items, please consult our authorized
dealers.

The color of the printed card may appear faded or dirt may appear
conspicuous if the fan filter is dirty.
Perform cleaning after printing about 10,000 cards.

2

Wipe while turning the card load roller in the anti-clockwise direction.

.

v

Apply alcohol (sold separately) to a wiper (sold separately), and use
it to wipe the surface of the card load roller

3

Remove any dirt that is attached to the fan filter using a vacuum cleaner
Hold the filter with your hand to prevent it from being sucked into the
vacuum cleaner.

.

v

Install the card hopper
.

3

Set the fan filter

5

Set the filter cover

.

.

.

4

36

Maintenance
4

Turn on the power

5

Press I to set to [Cleaning]

6

Press G to set to [Rollers]

Card Feed Roller/Heating Roller
v

v

The color of the printed card may appear faded or dirt may appear
conspicuous if the card feed roller or heating roller is dirty.
Perform cleaning after printing about 1,000 cards.

v

v

v

v

v

v

v

Open the printer door. Press and hold down the cassette button,
and remove the retransfer film cassette (on the left)

7
v

Press B
A [Film Checking..] message appears, followed by a [Cleaning Start
OK?] message.

.

1

If card jam occurs when the cleaning card is inserted, turn off and on
the power of the printer. Doing so automatically discharges the card.
Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
Each cleaning card can only be used once. Reusing a dirty card may
dirty the roller or cause the printer to malfunction.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.
For details on separately sold items, please consult our authorized dealers.

.

.

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Before cleaning the card feed roller and heating roller, make sure
that you clean the cleaning roller. Otherwise, dirt on the cleaning
roller may be attached to the cleaning card, causing its cleaning
capability to deteriorate.
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

.

Cautions:

Peel off the backing paper from the cleaning card (sold separately)

.

.

.

8

Close the printer door

3

Remove the card hopper

.

2

37

Maintenance
9

12

Press B
A [Cleaning..] message appears.

After the cleaning card is discharged, turn off the power, install the
retransfer film cassette, close the printer door, and install the card
hopper

.

v

Cautions:
If the retransfer heating roller is hot, a [HR is too hot!] message will
be displayed. Turn off the power, and perform cleaning after the
retransfer heating roller has cooled down completely.

.

.

v

10
v

.

.

v

Insert the cleaning card (sold separately) within 20 seconds

The roller draws in the card, and cleaning starts automatically.
A [Cleaning Start OK?] message appears after the card is
discharged.

Cautions:

v

Insert the card within 20 seconds after pressing B.
After pressing B, the buzzer sounds upon a lapse of 20 seconds,
and a [Jam(Hopper)] error message appears about 10 seconds later.
Press KNB to cancel the error.
When a standard-sized card is inserted, the card is automatically
discharged from the NG card outlet, and a [Cleaning Start OK?]
message appears.

11

Press B, and insert the cleaning card again

Reverse the adhesive face, and insert the card.

.

v

38

.

v

v

v

To turn on the power again, do so after an interval of at least 10 seconds.

Maintenance
4

Press I to set to [Cleaning]

5

Press GNJ to set to [MG]

6

Apply alcohol on the magnetic head cleaning card (sold separately)
Apply about three to four drops of alcohol on the position of the
magnetic stripe.

Magnetic Head
v

v

If the magnetic head is dirty, errors may occur during writing to or
reading of the magnetic stripe card.
Clean the magnetic head after approximately every 1,000 cards.

v

v

v

v

v

v

Turn on the power

.

1

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Before cleaning the magnetic head, make sure that you clean the
cleaning roller. Otherwise, dirt on the cleaning roller may be attached
to the cleaning card, causing its cleaning capability to deteriorate.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.
Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
For details on separately sold items, please consult our authorized
dealers.
Replace the magnetic head cleaning card accordingly if it has
become dirty. Using a dirty card may dirty the head and cause
malfunction.

.

Cautions:

.

v

Check to ensure that [Ready] or [Preheating..] is displayed on the
operation panel of the printer
.

2

Press B

8

Insert the magnetic head cleaning card within 20 seconds

.

.

7

.

Remove the card hopper

Cautions:
v

v

Insert the card within 20 seconds after pressing B.
After pressing B, the buzzer sounds upon a lapse of 20 seconds,
and a [Jam(Hopper)] error message appears about 10 seconds later.
Press KNB to cancel the error.

.

3

39

Maintenance
9

After the cleaning card is discharged, turn off the power, and install
the card hopper

Bobbin Holders
v

If burrs produced by friction with the bobbins are attached to the
bobbin holders, they may fall onto the card, ink ribbon, or retransfer
film, causing printing errors.

Cautions:
v

v

.

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Start work after ensuring that the power has been turned off.
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

v

v

v

.

v

To turn on the power again, do so after an interval of at least 10
seconds.

1

Open the printer door

2

Press and hold down the cassette button, and remove the ink ribbon
cassette (on the right)

3

Press and hold down the cassette button, and remove the retransfer
film cassette (on the left)

.

.

.

v

Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
Perform cleaning each time you replace the ink ribbon or retransfer
film.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.
For details on separately sold items, please consult our authorized
dealers.

40

Maintenance
4

Apply alcohol to a cotton swab (large), and use it to wipe the four
bobbin holders
(Cotton swab and alcohol: sold separately)

Thermal Head
v

v

Lines may appear on the card after printing if the thermal head is
dirty.
Clean the thermal head after printing about 10,000 images.

Cautions:
v

v

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Start work after ensuring that the power has been turned off.
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

Insert the retransfer film cassette along the guide rail until a “click”
sound is heard
.

5

v

v

v

.

v

v

Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
Touching the thermal head with your body electrostatically charged
may cause damage to the head. Make sure that you touch the
metallic part of the printer before commencing work.
Pay attention to prevent metallic objects from knocking against the
thermal head. Doing so may damage it.
After cleaning is complete, check to ensure that all dismantled parts
are restored to their original positions. Failure to restore the parts
may result in malfunction of the printer.
For details on separately sold items, please consult our authorized
dealers.
Open the printer door

2

Press and hold down the cassette button, and remove the ink ribbon
cassette (on the right)

.

1

.

.

.

Insert the ink ribbon cassette along the guide rail until a “click”
sound is heard, followed by closing the printer door

.

6

41

Maintenance
Press and hold down the cassette button, and remove the retransfer
film cassette (on the left)

4

Apply alcohol to a cotton swab (large), and use it to wipe the thermal
head
(Cotton swab and alcohol: sold separately)

6

Insert the ink ribbon cassette along the guide rail until a “click”
sound is heard, followed by closing the printer door

.

.

3

Wipe the thermal head with care in the horizontal direction.

.

.

v

Insert the retransfer film cassette along the guide rail until a “click”
sound is heard

.

.

5

42

Maintenance

Servicing Based on Print Output
Colors Appear Faded or Dirt is Conspicuous
v

v

v

v

"Clean the cleaning roller." (A page 35)
"Clean the fan filter." (A page 36)
"Clean the card feed roller/heating roller." (A page 37)
"Clean the bobbin holders." (A page 40)

Card Jam
v

v

"Clean the cleaning roller." (A page 35)
"Clean the card load roller." (A page 36)

Error During Writing to or Reading of Magnetic Stripe Card
v

"Clean the magnetic head." (A page 39)

Lines Appear on Card after Printing
v

"Clean the thermal head." (A page 41)

43

Troubleshooting

When an Error Message is Displayed

Jam(Discharge) 94

Check the error code and error code number displayed on the
operation panel.
.

v

v

Card jam near the card outlet.
"Remove the jammed card." (A page 51)

.

Jam(Retran.) 95

Click on an error code below to jump to the page with the
corresponding error descriptions.
"44" (A page 45) "90" (A page 44) "91" (A page 44)
"92" (A page 44) "93" (A page 44) "94" (A page 44)
"95" (A page 44)
"A1" (A page 44) "A2" (A page 44) "A8" (A page 44)
"AB" (A page 45) "AC" (A page 45)
"B0" (A page 44) "B1" (A page 44) "B2" (A page 45)
"C1" (A page 45) "C2" (A page 45) "C3" (A page 45)
"D1" (A page 44) "D8" (A page 45)
"F0" (A page 45) "F1" (A page 45) "F2" (A page 45)
"F3" (A page 45) "F4" (A page 45) "F5" (A page 45)
"F6" (A page 45) "F8" (A page 45)

.

List of Error Codes
v

v

Card jam near the retransfer heating roller.
"Remove the jammed card." (A page 52)

.

Film Search A1

v

Retransfer film is broken.
"Repair the retransfer film." (A page 56)

MG Test Err A8

.

No Card
A writing error has occurred during magnetic encoder self-diagnosis.
Press KNB to reset the printer.

.

v

v

v

Cards have run out.
"Replenish the cards." (A page 31)
The card hopper is not installed.
Install the card hopper.

Ink Error B0

.

Memo:
v

The operation panel display appears blinking when the cards have
run out or when the card hopper is not installed.

Jam(Hopper) 90

v

An incorrect ink ribbon is installed.
Install a correct ink ribbon.

.

.

Ink Search B1

v

Card jam near the card hopper and cleaning roller.
"Remove the jammed card." (A page 46)

Ink ribbon is broken.
"Repair the ink ribbon." (A page 54)

Door Open D1

.

.

Jam(TurnOver) 91

v

v

Card jam near the card turn over unit.
"Remove the jammed card." (A page 47)

v

v

Jam(MG) 92

The printer door is open.
Close the printer door, and press KNB to reset the printer.
Cleaning unit is not installed.
Install the cleaning unit, close the printer door, and press
KNB to reset the printer.

Memo:
.

v

v

Card jam in the magnetic encoder unit.
"Remove the jammed card." (A page 49)

The operation panel display appears blinking when the printer door
is open or when the cleaning unit is not installed.

Film Run Out A2

.

Jam(Transfer) 93

.

v

v

Card jam in the card feed roller.
"Remove the jammed card." (A page 50)

44

Retransfer film has run out.
"Replace with a new one." (A page 33)

Troubleshooting

Ink Run Out B2

.

.

TR Heater F1

v

Ink ribbon has run out.
"Replace with a new one." (A page 32)

Hardware 44

v

The retransfer heating roller is faulty.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

A hardware failure has occurred on the printer.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

The retransfer heating roller thermistor is faulty.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

RR Overheat F3

v

An error has occurred in the mechanical component of the magnetic
encoder.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

.

.

MG Mechanical AB

.

.

TR Thermister F2

v

The temperature of the bend remedy heating roller is too high.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

RR Heater F4

.

.

MG Hardware AC

v

A hardware failure has occurred on the magnetic encoder.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

The bend remedy unit is faulty.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

RR Thermister F5

.

.

Cam Error C1

v

A heating roller operation error has occurred.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

The bend remedy heating roller thermistor is faulty.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

Overcool F6

.

.

HR Overheat C2

v

The temperature of the bend remedy heating roller or retransfer
heating roller is too high.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

The operating ambient temperature of the printer is too low.
Check the temperature. If the same problem recurs within the range
of operating ambient temperature, turn off the power and consult our
authorized dealers.

Head Overheat F8

.

.

Hardware D8

v

A hardware error has occurred during initialization.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

The temperature of the thermal head is too high.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

Power Intrpt C3

.

.

TR Overheat F0

v

The temperature of the retransfer heating roller is too high.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

v

An instantaneous interruption is detected.
Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

45

Troubleshooting

Cards

m

If the card cannot be removed by hand
A Press KNB to reset the printer

Cards have Run Out
v

"Replenish the cards." (A page 31)

Card Jam
v

v

Error codes are displayed on the operation panel according to the
location of the card jam.
Check the error code, and remove the card according to the
corresponding procedure.

v

v

v

v

If the card cannot be removed, do not try to do so forcibly. Consult
our authorized dealers or the servicing personnel.
If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Do not apply excessive force on the card hopper. Doing so may
damage it.
Do not touch the printing surface of the card. Touching it may cause
printing errors. Put on the supplied gloves when handling the cards.

.

Cautions:

v

The card is discharged from the NG card outlet.

Error Code Jam(Hopper) 90
Card jam near the card hopper and cleaning roller.

.

v

Detach the card hopper cover, and remove the unused cards
.

1

.

"Go to step 3" (A page 46)
"If the card cannot be discharged" (A page 47)

Remove the jammed card with a hand

.

2

"If the card cannot be removed by hand" (A page 46)

3

Return the unused cards to their original position

4

Install the card hopper cover

46

Troubleshooting

Error Code Jam(TurnOver) 91
v

Card jam near the card turn over unit.

.

If the card cannot be discharged
A Turn off the power
B Open the printer door, and check the position of the jammed
card

Turn off the power

2

Remove the card hopper

3

Detach the card load slot cover

4

Open the printer door, and remove the cleaning unit

.

1

.

.

.

C Attach the jog dial to the cleaning roller shaft

.

.

D Turn the cleaning roller shaft in the clockwise direction, while
checking the position of the card

.

m

E Remove the card after it is discharged from the card load slot

Cautions:
v

If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

F Restore the jog dial to its original position, and close the
printer door
G Turn on the power
"Go to step 3" (A page 46)

47

Troubleshooting
Remove the jammed card in the card turn over unit from the card
load slot

m

If the card cannot be removed
A Install the cleaning unit
B Attach the jog dial to the cleaning roller shaft and card turn
over unit shaft

.

5

6

Install the cleaning unit

7

Attach the jog dial to the card turn over unit shaft, and set the card
turn over unit to “Home Pos.”
“Home Pos.” is the position where the slit on the jog dial points to
the right and the card turn over unit is horizontal.

.

.

v

.

"If the card cannot be removed" (A page 48)

.

C Set the card turn over unit to “Home Pos.”
v “Home Pos.” is the position where the slit on the jog dial
points to the right and the card turn over unit is horizontal.

8

Restore the jog dial to its original position

9

Install the card load slot cover and card hopper, and close the
printer door
Turn on the power
.

10

Cautions:
v

v

48

When a Jam(TurnOver) error occurs, the [Jam(TurnOver)]
message will not disappear after removing the jammed card until
the card turn over unit is set to “Home Pos.”.
If the printer door is opened when a Jam(TurnOver) error occurs, a
[Please Adjust Turn Unit Pos!] message will be displayed. Remove
the jammed card, and set the card turn over unit to “Home Pos.”.

v

If the card protrudes from the card turn over unit, turn the
cleaning roller shaft to move the card into the unit.

Troubleshooting
Turning the card turn over unit moves the card inside the unit
outward. Turn the card turn over unit while turning the
cleaning roller shaft so that the card is retained inside the card
turn over unit, and set to “Home Pos.”.

Error Code Jam(MG) 92
v

Card jam in the magnetic encoder unit.

.

v

Press KNB to reset the printer

.

1

Cautions:
v

When the card turn over unit cannot be turned, do not turn it
forcibly with the jog dial.
Doing so may cause the card turn over unit to malfunction.

.

D Turn the cleaning roller shaft in the clockwise direction

The card is discharged from the NG card outlet.

.

.

v

E Remove the card after it is discharged from the card load slot

Cautions:
v

If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

"Go to step 8" (A page 48)

49

Troubleshooting
m

Error Code Jam(Transfer) 93
Card jam in the card feed roller.

.

v

If the card cannot be discharged
A Turn off the power, and detach the card hopper

Press KNB to reset the printer

.

1

.

B Open the printer door, and check the position of the jammed
card
C Attach the jog dial to the card feed roller shaft and cleaning roller shaft

v

The card is discharged from the NG card outlet.

.

.

.

.
D Turn the card feed roller shaft and cleaning roller shaft in the
clockwise direction, while checking the position of the card

v

Remove the card after it is discharged from the card load slot.
(For single-sided printers, the card is discharged from the NG
card outlet.)

Cautions:
v

If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

E Restore the jog dial to its original position
F Install the card hopper, and close the printer door
G Turn on the power

50

Troubleshooting
m

Error Code Jam(Discharge) 94
Card jam near the card outlet.

.

v

If the card cannot be discharged
A Turn off the power, and open the printer door
B Pull out the retransfer film cassette, and check the position of
the card

Press KNB to reset the printer

.

1

.

C Attach the jog dial to the card feed roller shaft

.

The card is discharged from the card outlet.

.

.

D Turn the card feed roller shaft in the anti-clockwise direction,
while checking the position of the card

.

v

v

The card is discharged from the card outlet.

Cautions:
v

If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

E Restore the jog dial to its original position, and install the
retransfer film cassette
F Close the printer door, and turn on the power

51

Troubleshooting
m

Error Code Jam(Retran.) 95
Card jam near the retransfer heating roller.

.

v

If the card is adhered to the retransfer film
v Remove the jammed card with a hand.

v

2

Open the printer door
A [Please Remove Jam Card!] or [Please Close Door] message
appears.
Pull out the retransfer film cassette
.

1

Cautions:
v

The card may be very hot. Be careful not to burn your fingers
when removing the card.

.

"Go to step 4" (A page 52)

Cautions:
v

v

3

The card may be adhered to the retransfer film. Pull out the
retransfer film while taking care not to jam it.
If a [Please Close Door] message is displayed, the retransfer film
is stuck and the retransfer film cassette cannot be removed.
In this case, close the printer door before pulling out the retransfer
film cassette.
Remove the jammed card

"If the card is adhered to the retransfer film" (A page 52)
"If the card is inside the printer unit" (A page 53)
"If the card is caught in the card feed roller to the right of the
retransfer heating roller" (A page 53)
"If the card is caught in the card feed roller to the left of the retransfer
heating roller" (A page 54)

4
5

Press K
A [Jam Card Removed?] message appears.

.

v

Install the retransfer film cassette, and close the printer door

6

Press O

Cautions:
v

An [Initializing..] message appears, and initialization of the printer
starts.

.

v

Initializing the printer without first removing the card will cause the
printer to malfunction. Be sure to remove the card then press O.

52

Troubleshooting
m

If the card is caught in the card feed roller to the right of the
retransfer heating roller
A Turn off the power, and detach the card hopper

.

If the card is inside the printer unit
If the card is not drawn into the card feed roller and is left inside
the printer, use the tweezers (supplied) to remove the card.
A Turn off the power
B Check the position of the card that is left inside the printer

.

B Check the position of the card
C Attach the jog dial to the card feed roller shaft and cleaning
roller shaft

.

.

C Pick up the card using the tip of the tweezers (supplied)
v Be careful not to drop the card inside the printer.
D Pull out the card slowly

D Turn the card feed roller shaft and cleaning roller shaft in the
clockwise direction, while checking the position of the card

.

Cautions:
v

v

The card may be very hot. Be careful not to burn your fingers
when removing the card.
If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

Memo:

Example of how to pick up the card

.

v

Pick up the card by following the diagram above.

E Install the retransfer film cassette, and close the printer door
.

v

v

Remove the card after it is discharged from the card load slot.
(For single-sided printers, the card is discharged from the NG
card outlet.)

Cautions:
v

.

m

F Turn on the power
"Go to step 5" (A page 52)

If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

E Restore the jog dial to its original position, and install the card hopper
F Install the retransfer film cassette, and close the printer door
G Turn on the power
"Go to step 5" (A page 52)

53

Troubleshooting
m

If the card is caught in the card feed roller to the left of the
retransfer heating roller
A Turn off the power
B Check the position of the card
C Attach the jog dial to the card feed roller shaft

Ink Ribbon
Ink Ribbon has Run Out
v

"Replace with a new ink ribbon." (A page 32)

Ink Ribbon is Broken
v

Repair the ink ribbon.

Cautions:
v

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Stand the cassette on a flat surface as illustrated in the diagram. Avoid
doing so on the floor as dust attached to it may cause printing errors.

.
Do not touch the inked surface (the side that faces outward when
installed) with your hand. Touching it may cause printing errors. Put
on the supplied gloves when handling the ink ribbon.
v The cassette is heavy when the ink ribbon is loaded. To prevent the
cassette from dropping during handling, make sure to hold it with
both hands.
v When installing a used ink ribbon, align the yellow side of the unused
ribbon with the arrow indicated on the label of the cassette. If the
position of the yellow side is not properly aligned, the print may turn
out light.
v Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
v During replacement, clean the four bobbin holders on the printer. If
burrs produced by friction with the bobbins are attached to the
bobbin holders, they may fall onto the card, ink ribbon, or retransfer
film, causing printing errors.
"Cleaning the bobbin holders" (A page 40)

.

v

1

Open the printer door

2

Press and hold down the cassette button, and remove the ink ribbon
cassette (on the right)

3

Cut away the broken portion, and attach the unused portion at the
supply side to the other end at the take-up side using an adhesive
tape, while making sure that the joint surface is even

.

.

D Turn the card feed roller shaft in the anti-clockwise direction,
while checking the position of the card

v

The card is discharged from the card outlet.

Cautions:
v

If the card cannot be removed, do not try to do so forcibly.
Consult our authorized dealers or the servicing personnel.

.

E Restore the jog dial to its original position
F Install the retransfer film cassette, and close the printer door
G Turn on the power
"Go to step 5" (A page 52)

Cautions:
v

54

Do not discard the used ribbon at the take-up side.

Troubleshooting
Turn the take-up side using your hand until the broken portion can
no longer be seen

7

Press KNB to reset the printer

.

4

Align the yellow side of the unused portion with the arrow indicated
on the label of the cassette.

.

v

Remove any slack in the ink ribbon

.

5

Memo:
To avoid printing errors, it is recommended that you forward by one
or two images after installing the ink ribbon cassette or retransfer film
cassette.
"Initializing printer when installing the cassette" (A page 22)
.

v

.

Insert the cassette all the way in along the guide rail until a “click”
sound is heard, followed by closing the printer door

.

6

55

Troubleshooting

Retransfer Film

4

Turn the take-up side using your hand until the broken portion can
no longer be seen

Retransfer Film has Run Out
v

"Replace with a new retransfer film." (A page 33)

Retransfer Film is Broken
v

.

Repair the retransfer film.
v

Cautions:
v

5

Remove any slack in the film

6

Insert the cassette all the way in along the guide rail until a “click”
sound is heard, followed by closing the printer door

7

Press KNB to reset the printer

.

.

v

If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

Align the film side of the unused portion with the arrow indicated on
the label of the cassette.

Do not touch the retransfer face (the side that faces outward when
installed) with your hand. Touching it may cause printing errors. Put
on the supplied gloves when handling the retransfer film.
v The cassette is heavy when the retransfer film is loaded. To prevent
the cassette from dropping during handling, make sure to hold it with
both hands.
v When installing a used retransfer film, align the unused side of the
film with the arrow indicated on the label of the cassette. Improper
alignment may result in errors, or the print may turn out light.
v Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
v During replacement, clean the four bobbin holders on the printer. If
burrs produced by friction with the bobbins are attached to the
bobbin holders, they may fall onto the card, ink ribbon, or retransfer
film, causing printing errors.
"Cleaning the bobbin holders" (A page 40)
Open the printer door

.

.

1

.

v

Press and hold down the cassette button, and remove the retransfer
film cassette (on the left)

3

Cut away the broken portion, and attach the unused portion at the
supply side to the other end at the take-up side using an adhesive
tape, while making sure that the joint surface is even

Cautions:
v

Do not discard the used retransfer film at the take-up side.

56

.

.

2

Memo:
To avoid printing errors, it is recommended that you forward by one or two
images after installing the ink ribbon cassette or retransfer film cassette.
"Initializing printer when installing the cassette" (A page 22)
v

Troubleshooting

Unable to Fit Retransfer Film Cassette into Printer
With the printer door closed, turn on the power to cancel the
transport mode.
v While in the transport mode, the retransfer film cassette cannot be
installed to the printer with the retransfer film loaded.
"Transport Mode Setting" (A page 29)
v

Unable to Produce Desired Printing
Results
Lines Appear on Card after Printing
v

"Clean the thermal head." (A page 41)

Colors on Card Appear Faded after Printing
v

v

v

v

"Clean the cleaning roller." (A page 35)
"Clean the fan filter." (A page 36)
"Clean the card feed roller/heating roller." (A page 37)
"Clean the bobbin holders." (A page 40)

Peeling Occurs on Card after Printing
v

"Check the retransfer mode settings." (A page 111)

Overall Printing Quality is Poor
v

v

v

v

"Clean the cleaning roller." (A page 35)
"Clean the fan filter." (A page 36)
"Clean the card feed roller/heating roller." (A page 37)
"Clean the bobbin holders." (A page 40)

Is the printing face of the card dirty?
Use a clean card.
v

Card is Printed in a Single Color
Is the print setting set to single-color printing?
Is the software application setting set to single-color printing?
Check the print settings.
v

v

Strange Characters or Images are Printed
Is the driver for this printer selected on the computer?
Select the driver for this printer.
v

Is the USB cable connection loose?
Plug in the USB cable properly.
v

Retransfer cannot be Performed Successfully
Is the printing face of the card dirty?
Use a clean card.
v

Is the surrounding temperature or card surface temperature too
low?
Use the printer when the surrounding temperature is sufficiently high.
v

Is the retransfer speed setting value too high?
Set to a value that is smaller than the standard value, +2 (i.e.,
between +1 and -3).
v

Is the temperature of the retransfer heating roller too low?
Set to a value that is larger than the standard value, +1 (i.e., +2).
v

57

Troubleshooting

Printer not Operating as Desired

Before Sending Printer for Repair
Enter the symptoms into the troubleshooting sheet.

Card is not Fed into the Printer
Is the card load roller dirty?
"Clean the card load roller." (A page 36)
v

Is the cleaning roller dirty?
"Clean the cleaning roller." (A page 35)
v

Is the card thickness correctly adjusted?
"Check the adjusted card thickness." (A page 63)
v

Are the cards adhered to one another?
When using new cards, set them after making sure that they are not
adhered to each other due to static.
v

Power does not Turn On
Is the power switch turned off? (¡ position)
Turn on the power. (I position)
v

Is the power cord disconnected?
Plug in the power cord properly.
v

Is there electricity supply from the outlet?
Try connecting another electrical device to the outlet. If the device
works normally, then it could be due to malfunctioning of the printer.
Please consult our authorized dealers.
v

Printing does not Start or Stops Halfway
Is the printer door open?
"Close the printer door properly, and reset the printer." (A page 22)
v

Is the printer connected to a computer?
Connect the printer to a computer correctly using a USB/LAN cable.
v

Is the length of the USB cable too long?
A USB cable with a length of not more than 2 m is recommended.
v

Are cards set into the printer?
"Set the cards correctly." (A page 31)
v

Is the ink ribbon installed?
"Install the ink ribbon correctly." (A page 32)
v

Is the retransfer film installed?
"Install the retransfer film correctly." (A page 33)
v

Is the driver for this printer selected?
Select the driver for this printer.
v

58

v

v

Clicking the Print icon displays a PDF file.
Print out the PDF file and enter accordingly.

Setup

Installation and Connection

Power Cord Connection

1

Insert the power cord (supplied) to the AC inlet at the rear of the
printer

2

Plug the power cord (supplied) into an outlet

Printer Installation
Cautions:
Using the printer in an environment beyond the operating ambient
temperature range may result in retransfer or printing errors. Check
the “Precautions on installation location” and “Operating environment
conditions” specifications.
"Precautions on installation location" (A page 6)
"Operating environment conditions" (A page 10)
v

.

Ventilation holes for the cooling fan are located at the rear and side of
the printer.
v Install the printer by allowing a clearance of at least 20 cm between
its sides and surrounding walls.

Memo:
v

Make use of an AVR (automatic voltage regulator) to prevent any
fluctuation in voltage. Alternatively, an uninterruptible power supply
is recommended in case momentary power failure occurs.

Cautions:
.

v

v

Allow a clearance of at least 10 cm between the rear of the printer
and the wall.

v

Make sure that the power outlet is grounded and used as a
dedicated power source for the printer.
Plug the power cord of the printer directly to the outlet. Do not share
the same outlet with other devices.

Card Stacker (Supplied)
Hook the tab on the card stacker to the card stacker attachment slot

.

1

.

Do not place any object on the printer.

A Card outlet
B Card stacker attachment slot
C Tab
D Card stacker

Memo:
v

The card stacker is able to store up to about 100 cards with a
thickness of 0.76 mm.

.

v

59

Setup
4

Printing Media

Remove any slack in the ink ribbon
A Hold the cassette.
B Turn the knob in the direction indicated by the arrow.

Installing the Ink Ribbon
Cautions:
Stand the cassette on a flat surface as illustrated in the diagram. Avoid
doing so on the floor as dust attached to it may cause printing errors.

.

v

v

v

v

.
Do not touch the inked surface (the side that faces outward when
installed) with your hand. Touching it may cause printing errors. Put
on the supplied gloves when handling the ink ribbon.
The cassette is heavy when the ink ribbon is loaded. To prevent the cassette
from dropping during handling, make sure to hold it with both hands.
Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.
Open the printer door

2

Press and hold down the cassette button, and remove the ink ribbon
cassette (on the right)

Insert the cassette all the way in along the guide rail until a “click”
sound is heard, followed by closing the printer door

6

Press KNB to reset the printer

.

.

.

.

1

5

3

Install a new ink ribbon
Install while referring to the indication on the label of the cassette.

.

A With the inked surface facing outward, align the yellow side of the
unused ribbon with the arrow on the cassette, and unwind it
along the three shafts.
B Insert the ink ribbon firmly into the bobbin holders with the ribbon
set to the far end of the guides.
v A: take-up side (black)
v B: unused side (yellow)

60

.

.

v

Memo:
To avoid printing errors, it is recommended that you forward by one
or two images after installing the ink ribbon cassette or retransfer film
cassette.
"Initializing printer when installing the cassette" (A page 22)
v

Setup
C Insert the retransfer film firmly into the bobbin holders with the film
set to the far end of the guides.
v A: take-up side (black)
v B: unused side (green)

Installing the Retransfer Film
Cautions:
Stand the cassette on a flat surface as illustrated in the diagram.
Avoid doing so on the floor as dust attached to it may cause printing
errors.

.

.

v

v

v

v

v

4

Remove any slack in the film
A Hold the retransfer film cassette.
B Turn the knob in the direction indicated by the arrow.

Open the printer door
.

1

Do not touch the retransfer face (the side that faces outward when
installed) with your hand. Touching it may cause printing errors. Put
on the supplied gloves when handling the retransfer film.
The cassette is heavy when the retransfer film is loaded. To prevent
the cassette from dropping during handling, make sure to hold it with
both hands.
When installing a new film, make sure that at least three black lines
are wound onto the take-up side. Insufficient winding may cause the
printer to malfunction.
Do not perform any work on the printer door. Do not place heavy
objects or apply load on the printer. Doing so may damage it.

Insert the cassette all the way in along the guide rail until a “click”
sound is heard, followed by closing the printer door

.

5

Press and hold down the cassette button, and remove the retransfer
film cassette (on the left)

3

Install a new retransfer film
Install while referring to the indication on the label of the cassette.
A When installing the retransfer film, make sure that at least three
black lines are wound onto the take-up side.

Cautions:
While in the transport mode, the retransfer film cassette cannot be
installed to the printer with the retransfer film loaded. With the printer
door closed, turn on the power to cancel the transport mode.
"Transport Mode Setting" (A page 29)
v

.

v

.

.

.

2

B With the retransfer face facing outward, align the unused side of
the film with the arrow on the cassette, and unwind it along the
three shafts.

61

Setup
6

Press KNB to reset the printer

Setting Cards
v

The card hopper is able to store up to about 100 cards with a
thickness of 0.76 mm.

Cautions:
v

v

v

v

v

v

.

v

Memo:
To avoid printing errors, it is recommended that you forward by one
or two images after installing the ink ribbon cassette or retransfer film
cassette.
"Initializing printer when installing the cassette" (A page 22)

v

v

Get ready cards that are designated by the authorized dealer.
If the security lock is on, deactivate it. After work is complete,
activate the security lock again.
Do not touch the printing surface of the card. Touching it may cause
printing errors. Put on the supplied gloves when handling the cards.
To prevent card jams from occurring, limit the number of cards
stored in the card hopper at any time to about 100 pieces regardless
of the card thickness.
When using new cards, set them after making sure that they are not
adhered to each other due to static.
Align the cards before setting them in the printer. Otherwise, the card
hopper cover may not close properly, and this may damage the
printer.
Printing the card on the side with the magnetic stripe may cause
printing errors or damage to the card’s functions. If you want to do
so, please consult our authorized dealers in advance.
To set cards with both functions (magnetic stripe and contact IC),
follow the procedure for setting the contact IC card.
Set the card hopper knob to [OPEN]

2

Lift to remove the card hopper cover

.

.

1

62

Setup
3

Align the orientation of the cards, and set them in the printer
m

m

v

Adjusting card thickness
The thickness of a card that is adjustable is between 0.25 mm and
1.00 mm.
This is adjusted to a thickness of 0.76 mm by default.
A Set the card hopper knob to [LOCK]

.

.

v

Magnetic stripe cards
Set the card with the magnetic stripe facing upward and toward
the printer, or facing downward and toward you.

m
v

B Remove the card hopper

.

v

ISO contact IC cards
Set the card with the Contact IC terminal facing upward and
toward the rear of the printer, or downward and toward the rear of
the printer.
For single-sided printers, set the cards with the IC terminal facing
down and toward the rear of the printer.

.

Install the card hopper cover, and set the card hopper knob to
[LOCK]

C Insert a ballpoint pen into the card separator hole, and turn
slowly
v Adjust according to the range of the card thickness used.

.

.

Memo:
v

v

If the card cannot be discharged during printing, adjust the card
thickness by turning the card separator in the clockwise
direction by one scale at a time.
If two cards are discharged at a time during printing, adjust the
card thickness by turning the card separator in the anticlockwise direction by one scale at a time.

D Install the card hopper

.

4

63

Setup

Printer and Computer Connection

Connecting with a LAN Cable
Cautions:

Connecting with a USB Cable
Cautions:
v

v

v

v

v

v

While printing is in progress, do not turn off the power of the
computer, or switch it to the sleep or standby mode. Doing so may
stop the movement of the cards inside the printer.
Plug the USB cable in correctly and firmly.
Do not connect the cable to the USB connectors on the monitor or
keyboard of the computer. The printer may not be correctly
recognized.
When using a USB hub, make use of one that is directly connected
to the computer.
Turn off the power of the printer and computer

2

Plug the USB cable into the USB cable connection terminal at the
rear of the printer, and "Cable clamp" (A page 8) pass the USB
cable through the cable clamp

1

Turn off the power of the printer and computer

2

Plug the LAN cable into the LAN cable connection terminal at the
rear of the printer

3

Plug the LAN cable into the connection terminal of the hub that is
installed on the network that the computer is connected to

.

1

v

Plug the LAN cable in correctly and firmly.
Make use of a shielded LAN cable to avoid any malfunction.
If a USB cable is also connected at the same time when the power is
turned on, priority will be given to USB.

Connecting Multiple Printers
To connect multiple printer units to one computer via USB, assign a
different unit number from 1 to 10 to each of the printers.
"Unit Number Setting" (A page 28)
v To connect multiple printers to the same network, set a different IP
address for each printer.

.

v

Cautions:
As illustrated in the diagram, do not pull the USB cable excessively
toward the cable clamp. Doing so may subject the USB connector of
the printer to stress, thus resulting in connection problems.

.

v

3

Plug the other end of the USB cable into the USB cable connection
terminal of the computer

64

Setup

Computer Settings
m
v

v

v

v

v

System Requirements
The printer software runs under the following environments.
Microsoft Windows 7 32 bit / 64 bit
Microsoft Windows Vista 32 bit (Service Pack 1)
Microsoft Windows XP 32 bit (Service Pack 2/3)
Microsoft Windows 2000 Professional 32bit (Service Pack 4)

"Software" (A page 65)
"Install" (A page 65)
v "Uninstall" (A page 80)
v "IPSec" (A page 84)
v "Printer Driver Settings" (A page 87)
v "Port Monitor Settings" (A page 106)
v "Status Monitor Settings" (A page 107)
v "Inline Encoding" (A page 118)
v "List of Error Codes" (A page 120)
v "Frequently Asked Questions" (A page 123)

Install
Cautions:
v

v

v

To install the software, log into the system as an administrative user
(Administrators group).
A part of the illustrations in this Electronic Manual may not be
displayed depending on the computer’s environment. Skip the
procedures in this case.
To install the software in Windows 7, follow the same procedure as
in Windows Vista.

v

Software
v

v

Using the installer (automatic execution program) enables easy
installation of the printer software, as well as opening of the
Electronic Manual.
The installer application installs programs based on the Windows
language settings. To change the language setting of a program,
use the language selection pull-down menu.

Software License Agreement
v

Users need to agree to the terms and conditions in the “Software
License Agreement” before using the software. Please read through
the License Agreement.

"Printer Driver" (A page 65)
"Network Sharing of Printer" (A page 73)
v "Status Monitor" (A page 75)
v "USB Driver" (A page 76)
v "Electronic Manual" (A page 79)
v
v

Printer Driver
Installing the Printer Driver
USB Connection
Cautions:
v

v

v

v

v

1
v

Do not turn on the power of the printer until instruction asking you to
do so appears on the installer.
Do not connect the printer to the USB until instruction asking you to
do so appears on the installer.
You need to enable the USB hub before connecting the printer via
this hub. Do not connect the printer to the USB hub until instruction
asking you to do so appears.
Exit all applications that are currently running.
If document printing is currently in progress, wait for all the jobs to
complete.
Start up Windows, and set the supplied CD-ROM into the computer
A card printer setup screen appears.

.

v

Memo:
v

v

If the CD-ROM drive of the computer is set to run automatically, the
installer will be executed automatically.
If the installer is not automatically initiated, double-click “SETUP.exe”
in the CD-ROM.
If you are not using the “SETUP.exe” automatic execution program
in the CD-ROM, start the installer for the printer driver by doubleclicking the following file in the CD-ROM: “English\USB_Soft
\install.exe”.

65

Setup

m

5
v

Click [Next]
A start installation screen appears.

.

.

v

Windows Vista
A [AutoPlay] screen appears.

v

v

2

Clicking [Run SETUP.exe] displays the [User Account Control]
screen.
Clicking [Allow] displays the card printer setup screen.

6
v

Check the details, followed by clicking [Next]
A screen for setting [Printer model] and [Printer name] appears.

Select the [Printer Driver] checkbox on the card printer setup screen
A Select the language to use from the [Language] pull-down menu
v Selecting [Japanese] switches the program to the Japanese
version.
v Selecting [English] switches the program to the English version.
B Select [USB connection] from [Interface]
C Select [Install] under [Action], and select the [Printer Driver]
checkbox

Memo:

v

You can select the [Status Monitor] and [Electronic Manual]
checkboxes to install them simultaneously. Selecting all checkboxes
starts installation in the order of the Electronic Manual, printer driver,
and status monitor.
The same status monitor can be used for printers connected via
USB and Ethernet.

v

v

3

A Select a [Printer model] according to the unit number of the printer
"Unit Number Setting" (A page 28)

Clicking [Open the Electronic Manual] opens the Electronic
Manual.
Clicking [Exit] ends the installation.

v

Select a [Printer model] according to the unit number of the
printer. Installation may fail if the combination is incorrect.
Printer Unit
Number

Click [Next]
A [Installation of CX-7000 USB printer] screen appears.

Printer Model
Options

USB Device Name

1 (Factory
Setting)

CX-7000 U1

CX-7000 U1

2

CX-7000 U2

CX-7000 U2

3

CX-7000 U3

CX-7000 U3

4

CX-7000 U4

CX-7000 U4

5

CX-7000 U5

CX-7000 U5

6

CX-7000 U6

CX-7000 U6

7

CX-7000 U7

CX-7000 U7

8

CX-7000 U8

CX-7000 U8

9

CX-7000 U9

CX-7000 U9

10

CX-7000 U10

CX-7000 U10

.

v

.

v

4
v

v

B Enter the [Printer name]
C Select the [Make this the default printer.] checkbox if necessary

Read through the “Software License Agreement”
If you accept the terms and conditions, select [I agree] to start
installation.
If you do not agree, click [Cancel] to stop the installation.

Memo:
v

7
v

66

Doing so enables you to set it as a default printer after installation
is complete.

Click [Next]
A screen for entering the shared name appears.

Setup
v

Enter the shared name when you are sharing a printer.

Windows Vista
v A [Windows Security] screen appears.

.

m

.

A Click [Install] part
v

Memo:
v

8
v

You can also set the shared name after installation is complete.
Click [Next]
A port selection screen appears.
Select [CX-7000U Port] under [Create a new port].

.

v

A USB cable connection instruction screen appears.

11

Connect the printer and computer using the USB cable

12

Turn on the power of the printer

v

.

v

9

Click [Next]

Installation starts automatically after the printer is detected.
Installation does not start if connection is improper. When this
occurs, check the connection.

Windows XP
A [Found New Hardware Wizard] screen appears.
m

An install information confirmation screen appears.

.

.

v

10

A Select [No, not this time], and click [Next]
v An installation method selection screen appears.

To change the settings, click [Back].
Windows XP
v A [Software Installation] screen appears.

A Click [Continue Anyway]

.

m

.

v

Check the installation information, followed by clicking [Finish]

67

Setup
v

A [CX-7000U Port] screen appears.

.

.

B Select [Install the software automatically (Recommended)], and
click [Next]
v A [Hardware Installation] screen appears.

C Click [Continue Anyway]
v A “Completing the Found New Hardware Wizard” screen
appears.

13

Select the [Property] tab

A Select this printer from [Printer List]

Memo:
v

v

USB connection is improper if “No Device” appears in the [Printer
List]. When this occurs, end the installation process and reinstall
the program.
If “No Selection” appears in the [Printer List], select a USB device
name that coincides with the printer unit number that is currently
being installed from the pull-down list.

B Enter the port name

14
m

Windows XP
A [Software Installation] screen appears.

.

v

Click [OK]

.

D Click [Finish]
v A [Software Installation] screen appears.

A Click [Continue Anyway]
m
.

v

Windows Vista
A [Windows Security] screen appears.

E Click [Continue Anyway]
m

Windows 2000
A [Digital Signature Not Found] screen appears.

.

v

.

A Click [Install] part

A Click [Yes]

68

Setup

m

Windows 2000
A [Digital Signature Not Found] screen appears.

m

Windows 2000 (Example)

.

v

Cautions:
v

To delete a printer, execute “Uninstall printer driver” after restarting
Windows.

Ethernet (LAN) Connection
.

Cautions:
v

A Click [Yes]
v

A printer installation complete screen appears.

v

v

v

v

v

v

1

Start up Windows, and set the supplied CD-ROM into the computer
A card printer setup screen appears.

.

v

Configure the IP address and other necessary settings for the printer
in advance.
Do not connect the printer to the USB port.
Do not connect the printer to the Ethernet (LAN) until instruction
asking you to do so appears on the installer.
Do not turn on the power of the printer until instruction asking you to
do so appears on the installer.
You need to enable the LAN hub before connecting the printer via
this hub.
Exit all applications that are currently running.
If document printing is currently in progress, wait for all the jobs to
complete.

15
v

16
v

Click [Finish]

Exits the installation program.
Open “Printers” in [Control Panel]

Check to ensure that the printer is added.
Windows XP (Example)

m

Windows Vista (Example)

.

.

m

Memo:
v

.

v

If the CD-ROM drive of the computer is set to run automatically, the
installer will be executed automatically.
If the installer is not automatically initiated, double-click “SETUP.exe”
in the CD-ROM.
If you are not using the “SETUP.exe” automatic execution program
in the CD-ROM, start the installer for the printer driver by doubleclicking the following file in the CD-ROM: “English\LAN_Soft
\install.exe”.

69

Setup

m

5
v

Click [Next]
A start installation screen appears.

.

.

v

Windows Vista
A [AutoPlay] screen appears.

v

v

2

Clicking [Run SETUP.exe] displays the [User Account Control]
screen.
Clicking [Allow] displays the card printer setup screen.
Select the [Printer Driver] checkbox on the card printer setup screen

A Select the language to use from the [Language] pull-down menu
v Selecting [Japanese] switches the program to the Japanese
version.
v Selecting [English] switches the program to the English version.
B Select [Ethernet connection] from [Interface].
C Select [Install] under [Action], and select the [Printer Driver]
checkbox

6

Connect the printer and computer using a LAN cable

7

Turn on the power of the printer

8
v

Check the details, followed by clicking [Next]
A screen for setting [Printer model] and [Printer name] appears.

Memo:

v

You can select the [Status Monitor] and [Electronic Manual]
checkboxes to install them simultaneously. Selecting all checkboxes
starts installation in the order of the Electronic Manual, status
monitor, and printer driver.
The same status monitor can be used for printers connected via
USB and Ethernet.

v

v

3
v

Clicking [Open the Electronic Manual] opens the Electronic
Manual.
Clicking [Exit] ends the installation.

.

v

A Select a [Printer model]
B Enter the [Printer name]
C Select the [Make this the default printer.] checkbox if necessary

Click [Next]

Memo:

A [Installation of CX-7000 Ethernet printer] screen appears.

v

9
v

Click [Next]
A screen for entering the shared name appears.
Enter the shared name when you are sharing a printer.

.

v

Doing so enables you to set it as a default printer after installation
is complete.

4
v

.

v

Read through the “Software License Agreement”
If you accept the terms and conditions, select [I agree] to start
installation.
If you do not agree, click [Cancel] to stop the installation.

Memo:
v

70

You can also set the shared name after installation is complete.

Setup
10
v

m
v

Windows Vista
A [Windows Security Alert] screen appears.

.

v

Click [Next]

A port selection screen appears.
Select [CX-7000N Port] under [Create a new port].

.

A Click [Unblock]
v The program will fail to function properly if you click on [Keep
blocking].

11

Click [Next]

v

A [CX-7000N Port] screen appears.

An install information confirmation screen appears.

.

v

.

13
Check the installation information, followed by clicking [Finish]

To change the settings, click [Back].

v

Windows XP
A [Software Installation] screen appears.

Memo:
v

v

.

m

A Click [Continue Anyway]
v A [Windows Security Alert] screen appears.

Ethernet (LAN) connection is improper if “Not Connected” appears
in the [Printer List]. If the printer that is currently being installed
cannot be found by clicking [Find...], end the installation process
and reinstall the program.
If “Not Selected” appears in the [Printer List], select an item that
coincides with the IP address of the printer that is currently being
installed from the pull-down list.

B Enter the [Port Name]

14
m
v

Click [OK]
Windows XP
A [Software Installation] screen appears.

.

v

B Click [Unblock]
v The program will fail to function properly if you click on buttons
other than [Unblock].

.

12

Select the [Property] tab

A Select this printer from [Printer List]
v When connecting using the IPv4 address, select [IPv4], followed
by clicking [Find...] to search for the printer. After clicking [IPv4],
you can search for the printer by directly entering the IPv4 address
in the [Printer List].
v When connecting using the IPv6 address, select [IPv6], followed
by clicking [Find...] to search for the printer. After clicking [IPv6],
you can search for the printer by directly entering the IPv6 address
in the [Printer List].

A Click [Continue Anyway]

71

Setup

m

Windows Vista
A [Windows Security] screen appears.

m

Windows Vista (Example)

m

Windows 2000 (Example)

.

v

.

A Click [Install] part
m

Windows 2000
A [Digital Signature Not Found] screen appears.

.

v

Cautions:
v

To delete a printer, execute “Uninstall printer driver” after restarting
Windows.

Update of Printer Driver
.

To update

A Click [Yes]
v

A printer installation complete screen appears.

1

Delete the existing printer driver

"Uninstalling the Printer Driver" (A page 80)

2

Re-install the printer driver

.

"Installing the Printer Driver" (A page 65)

15
v

Click [Finish]

Exits the installation program.

16
v

Open “Printers” in [Control Panel]

Check to ensure that the printer is added.
Windows XP (Example)

.

m

72

Setup
5
Network Sharing of Printer

v

Select [Browse for a printer], and click [Next]
A “Browse for Printer” screen appears.

Windows XP/ Windows 2000
Cautions:
v

v

1

Open “Printers” in [Control Panel]
A [Printers and Faxes] screen appears.

.

v

Check to ensure that you can access the computer to which the
printer is connected.
Check also to ensure that the printer can be shared.

6

Select a printer from [Shared printers], and click [Next]
A [Connect to Printer] screen appears.

.

v

v

Click [Add Printer] under the [File] menu
A “Welcome to the Add Printer Wizard” screen appears.

.

2

7

Click [Yes]
A “Default Printer” screen appears.

.

v

3

Click [Next]
A printer type selection screen appears.
.

v

8

Select [Yes] if necessary, and click [Next]
A “Completing the Add Printer Wizard” screen appears.

.

v

A “Specify a Printer” screen appears.
.

9
v

Check the details, followed by clicking [Finish]
Network sharing of the printer is complete.

10
v

Open “Printers” in [Control Panel]

Check to ensure that the printer is added.

.

v

Select [A network printer, or a printer attached to another computer],
and click [Next]

.

4

73

Setup
4

Cautions:
v

When the access authority of the computer is not proper, the printer
may not be able to perform printing even if installation of the printer
driver is completed.
Ensure that the access authority is proper according to the
instructions of the network administrator.

v

Select a printer, and click [Next]
A driver installation confirmation screen appears.

.

Windows Vista
Cautions:
v

v

1

Open “Printers” in [Control Panel]

5
v

6
v

Click [Install driver]
A [User Account Control] screen appears.
On the user account screen, click [Continue]
A screen for entering the printer name appears.

A [Printer] screen appears.

2

Click [Add a printer] in the toolbar

v

A printer selection screen appears.

.

.

v

Check to ensure that you can access the computer to which the
printer is connected.
Check also to ensure that the printer can be shared.

7

A screen indicating that the printer is added appears.

.

v

Select the [Set as the default printer] checkbox if necessary, and
click [Next]

3

Select [Add a network, wireless or Bluetooth printer], and click [Next]
A screen for selecting the printer appears.
.

v

8
v

9

Open “Printers” in [Control Panel]
Check to ensure that the printer is added.

.

.

v

Check the details, followed by clicking [Finish]
Network sharing of the printer is complete.

Cautions:
v

74

When the access authority of the computer is not proper, the printer
may not be able to perform printing even if installation of the printer
driver is completed.
Ensure that the access authority is proper according to the
instructions of the network administrator.

Setup
2
Status Monitor

A Select the language to use from the [Language] pull-down menu
v Selecting [Japanese] switches the program to the Japanese
version.
v Selecting [English] switches the program to the English version.
B Select [USB connection] or [Ethernet connection] from [Interface]
C Select [Install] under [Action], and select the [Status Monitor]
checkbox

Installing the Status Monitor
Cautions:
The same status monitor can be used for printers connected via
USB and Ethernet.
v Make sure that the status monitor is only installed once on a single
computer.
v To continue using the status monitor after uninstalling the printer
driver, update the status monitor accordingly.
"Update of Status Monitor" (A page 76)
v

1
v

Start up Windows, and set the supplied CD-ROM into the computer

Select the [Status Monitor] checkbox on the card printer setup
screen

Memo:
v

You can select the [Printer Driver] and [Electronic Manual]
checkboxes to install them simultaneously.

v

A card printer setup screen appears.
v

3

Click [Next]
A status monitor installation screen appears.

.

v

Clicking [Open the Electronic Manual] opens the Electronic
Manual.
Clicking [Exit] ends the installation.

v

4

Click [Next]
A selection screen for registering the status monitor appears.

.

v

To change the displayed installation destination, click [Browse...] and
specify the destination folder.

Memo:

v

If the CD-ROM drive of the computer is set to run automatically, the
installer will be executed automatically.
If the installer is not automatically initiated, double-click “SETUP.exe”
in the CD-ROM.
If you are not using the “SETUP.exe” automatic execution program
in the CD-ROM, start the installer for the status monitor by doubleclicking the following file in the CD-ROM: “English\Software
\STT_MON\install.exe”.

m
v

Windows Vista
A [AutoPlay] screen appears.

.

v

A Select the [Register for start menu] checkbox
v To change the registration in the displayed Start menu, make a
selection from the [Register for start menu] list.
B Select the [Make a shortcut icon on desktop.] checkbox if
necessary

5
v

v

v

Clicking [Run SETUP.exe] displays the [User Account Control]
screen.
Clicking [Allow] displays the card printer setup screen.

6
v

Click [Finish]
An installation complete confirmation screen appears.

.

.

.

v

Click [Next]
Installation starts.
After installation is complete, an installation complete screen
appears.

75

Setup
7
v

v

Click [OK]
Exits the installation program.
You can now start the status monitor from [Start menu].

Installing the USB Driver

Cautions:
v

USB Driver

The following error may occur when you start executing the status
monitor on Windows Vista.

Cautions:
v

v

.

v

Cause: The status monitor cannot run because the program cannot be
identified by Windows Vista.
Action: Select “Run as administrator” to start the status monitor as a
user with administrator authority. Doing so enables the program to be
identified by Windows Vista, and the same error will not recur.

v

v

The USB driver is also installed while you are installing the printer
driver via USB connection.
Install the USB driver additionally only when you want to set items
other than the [Printer Name] on the [Printer Selection] screen of the
status monitor.
Do not turn on the power of the printer until instruction asking you to
do so appears on the installer.
Do not connect the printer to the USB until instruction asking you to
do so appears on the installer.
You need to enable the USB hub before connecting the printer via
this hub. Do not connect the printer to the USB hub until instruction
asking you to do so appears.

Windows XP

1
2
v

3
v

Set the supplied CD-ROM into the computer
The “SETUP.exe” automatic execution program in the CD-ROM is
not used. Exit this program.
Connect the computer and printer using the USB cable, and turn on
the power of the printer
The printer is automatically detected by the computer.
A [Found New Hardware Wizard] screen appears.

.

v

Start up Windows

v

Even if a user is logged on with the administrator account on
Windows Vista, the user may be regarded as one without
administrator authority when running the status monitor.

Update of Status Monitor

1

Delete the status monitor

2

Re-install the status monitor

"Installing the Status Monitor" (A page 75)

.

"Uninstalling the Status Monitor" (A page 83)

Cautions:
v

4

Select [No, not this time], and click [Next]
An installation method selection screen appears.

.

v

Connection is improper if this screen does not appear. Make sure
that the connection is properly established.

76

Setup
5
v

Select [Install the software automatically (Recommended)], and click
[Next]
A [Hardware Installation] screen appears.

3
v

Click [Locate and install driver software (Recommended)]
A [User Account Control] screen appears.

4

Click [Continue]
A [Found New Hardware] screen appears.

.

v

6

Click [Continue Anyway]
A “Completing the Found New Hardware Wizard” screen appears.

.

v

5

Click [Don’t search online]
A screen appears, prompting you to insert the disc.

.

v

7
v

Click [Finish]
Installation of the USB driver is complete.

1

Start up Windows

2

Connect the computer and printer using the USB cable, and turn on
the power of the printer

v

v

The printer is automatically detected by the computer.
A [Found New Hardware] screen appears.

.

Windows Vista

6
v

Cautions:
v

.

.

v

Set the supplied CD-ROM into the computer
The “SETUP.exe” automatic execution program in the CD-ROM is
not used. Exit this program.
A [Windows Security] screen appears.

Connection is improper if this screen does not appear. Make sure
that the connection is properly established.

77

Setup
Click [Install this driver software anyway]

4

v

An installation complete screen appears.

v

Click [Next]
A search method selection screen appears.

.

7

5
.

v

8
v

Select [Search for a suitable driver for my device (recommended)],
and click [Next]
A “Locate Driver Files” screen appears.

Click [Close]
Installation of the USB driver is complete.

Windows 2000

2
v

3
v

v

Start up Windows
Set the supplied CD-ROM into the computer
The “SETUP.exe” automatic execution program in the CD-ROM is
not used. Exit this program.
Connect the computer and printer using the USB cable, and turn on
the power of the printer
The printer is automatically detected by the computer.
A [Found New Hardware Wizard] screen appears.

.

1

6

Select the [CD-ROM drives] checkbox, and click [Next]
A “Driver Files Search Results” screen appears.

.

v

v

Connection is improper if this screen does not appear. Make sure
that the connection is properly established.

.

Cautions:

7

Click [Next]
A “Completing the Found New Hardware Wizard” screen appears.

.

v

8
v

78

Click [Finish]
Installation of the USB driver is complete.

Setup
Memo:
Electronic Manual

v

You can select the [Printer Driver] and [Status Monitor] checkboxes
to install them simultaneously.

Installing the Electronic Manual
v

1
v

Start up Windows, and set the supplied CD-ROM into the computer
A card printer setup screen appears.

v

3

Click [Next]
An Electronic Manual installation screen appears.

.

v

Clicking [Open the Electronic Manual] opens the Electronic
Manual.
Clicking [Exit] ends the installation.

v

4

Click [Next]
A selection screen for registering the Electronic Manual appears.

.

v

To change the displayed installation destination, click [Browse...] and
specify the destination folder.

Memo:

v

If the CD-ROM drive of the computer is set to run automatically, the
installer will be executed automatically.
If the installer is not automatically initiated, double-click “SETUP.exe”
in the CD-ROM.
If you are not using the “SETUP.exe” automatic execution program
in the CD-ROM, start the installer for the Electronic Manual by
double-clicking the following file in the CD-ROM: “English\Document
\Manual\install.exe”.

m
v

Windows Vista
A [AutoPlay] screen appears.

.

v

A Select the [Register for start menu] checkbox
v To change the registration in the displayed Start menu, make a
selection from the [Register for start menu] list.
B Select the [Make a shortcut icon on desktop.] checkbox if
necessary

5
v

.

.

v

Click [Next]
Installation starts.
After installation is complete, an installation complete screen
appears.

v

v

6
v

Click [Finish]
An installation complete confirmation screen appears.

Select the [Electronic Manual] checkbox on the card printer setup
screen
.

2

Clicking [Run SETUP.exe] displays the [User Account Control]
screen.
Clicking [Allow] displays the card printer setup screen.

A Select the language to use from the [Language] pull-down menu
v Selecting [Japanese] switches the program to the Japanese
version.
v Selecting [English] switches the program to the English version.
B Select [USB connection] or [Ethernet connection] from [Interface]
C Select [Install] under [Action], and select the [Electronic Manual]
checkbox

7
v

v

Click [OK]
Exits the installation program.
You can now open the Electronic Manual from [Start menu].

79

Setup

Uninstall

m
v

Cautions:
v

v

v

v

v

v

Windows Vista
A [AutoPlay] screen appears.

To uninstall the software, log into the system as an administrative
user (Administrators group).
A part of the illustrations in this Electronic Manual may not be
displayed depending on the computer’s environment. Skip the
procedures in this case.
To uninstall the software in Windows 7, follow the same procedure
as in Windows Vista.
"Printer Driver" (A page 80)
"Status Monitor" (A page 83)
"Electronic Manual" (A page 83)

.

Printer Driver
Uninstalling the Printer Driver

v

v

USB Connection
Cautions:
v

v

Start up Windows

2

Connect the computer and printer using the USB cable, and turn on
the power of the printer

Cautions:
Check to ensure that the printer connected via USB is recognized on
the computer. If the USB connection is not recognized, the USB
driver cannot be correctly deleted.

Memo:
v

5
v

3

You can select the [Status Monitor] and [Electronic Manual]
checkboxes to uninstall them simultaneously.
Click [Next]
A [Delete the CX-7000 USB printer] screen appears.

Set the supplied CD-ROM into the computer
A card printer setup screen appears.

.

v

Select the [Printer Driver] checkbox on the card printer setup screen
A Select the language to use from the [Language] pull-down menu
v Selecting [Japanese] switches the program to the Japanese
version.
v Selecting [English] switches the program to the English version.
B Select [USB connection] from [Interface]
C Select [Uninstall] under [Action], and select the [Printer Driver]
checkbox

Do not execute “Uninstall” if there are applications that are currently
running.
If document printing is currently in progress, wait for all the jobs to
complete.

1

v

4

Clicking [Run SETUP.exe] displays the [User Account Control]
screen.
Clicking [Allow] displays the card printer setup screen.

6

Check the details, followed by clicking [Next]
A printer model selection screen appears.

.

v

v

v

If the CD-ROM drive of the computer is set to run automatically, the
installer will be executed automatically.
If the installer is not automatically initiated, double-click “SETUP.exe”
in the CD-ROM.
If you are not using the “SETUP.exe” automatic execution program
in the CD-ROM, start the uninstaller for the printer driver by doubleclicking the following file in the CD-ROM: “English\USB_Soft
\uninstall.exe”.

80

.

Memo:

Setup
7

Select the printer to uninstall, and click [Next]
An uninstall information confirmation screen appears.

3
v

Set the supplied CD-ROM into the computer
A card printer setup screen appears.

.

v

8
v

Check the details, followed by clicking [Finish]
To change a printer, click [Back].

Cautions:

v

Uninstall the USB printer drivers accordingly for each printer unit
number.
An uninstallation complete screen appears.

.

v

Memo:
v

v

If the CD-ROM drive of the computer is set to run automatically, the
installer will be executed automatically.
If the installer is not automatically initiated, double-click “SETUP.exe”
in the CD-ROM.
If you are not using the “SETUP.exe” automatic execution program
in the CD-ROM, start the uninstaller for the printer driver by doubleclicking the following file in the CD-ROM: “English\LAN_Soft
\uninstall.exe”.

m

Windows Vista
A [AutoPlay] screen appears.

.

v

9
v

Click [Finish]
Exits uninstallation.

Cautions:
v

To reinstall the printer driver, perform the installation procedures
after restarting Windows.

Ethernet (LAN) Connection
v

v

1
2

Do not execute “Uninstall” if there are applications that are currently
running.
If document printing is currently in progress, wait for all the jobs to
complete.
Start up Windows

.

Cautions:
v

v

4

Select the [Printer Driver] checkbox on the card printer setup screen
A Select the language to use from the [Language] pull-down menu
v Selecting [Japanese] switches the program to the Japanese
version.
v Selecting [English] switches the program to the English version.
B Select [Ethernet connection] from [Interface].
C Select [Uninstall] under [Action], and select the [Printer Driver]
checkbox

Connect the computer and printer using a LAN cable, and turn on
the power of the printer

Cautions:
v

Clicking [Run SETUP.exe] displays the [User Account Control]
screen.
Clicking [Allow] displays the card printer setup screen.

Do not connect a USB cable to the printer.

Memo:
v

You can select the [Status Monitor] and [Electronic Manual]
checkboxes to uninstall them simultaneously.

81

Setup
5

Click [Next]

v

An uninstallation complete screen appears.

A [Delete the CX-7000 Ethernet printer] screen appears.

.

.

v

6
v

Check the details, followed by clicking [Next]
A printer model selection screen appears.

9
v

Cautions:

.

v

7

Select the printer to uninstall, and click [Next]
An uninstall information confirmation screen appears.

.

v

8
v

Check the details, followed by clicking [Finish]
To change a printer, click [Back].

Cautions:
v

In the case where multiple Ethernet (LAN) printer drivers are
installed, the uninstaller deletes all of these printer drivers.

82

Click [Finish]
Exits uninstallation.
To reinstall the printer driver, perform the installation procedures
after restarting Windows.

Setup

Status Monitor

Electronic Manual

Uninstalling the Status Monitor

Uninstalling the Electronic Manual

Cautions:

1

Exit the Electronic Manual

2

Select [Uninstall Electronic Manual] from [Start menu]

v

v

Do not execute “Uninstall” if there are applications that are currently
running.
If document printing is currently in progress, wait for all the jobs to
complete.
Exit the status monitor

2

Select [Uninstall Status Monitor] from [Start menu]

.

1

Memo:
If the [Register for start menu] checkbox is not selected during
installation of the Electronic Manual, delete using [Add or Remove
Programs] in [Control Panel].
v You can also perform uninstallation using the “SETUP.exe”
automatic execution program.
"SETUP.exe" (A page 79)

.

v

Memo:
If the [Register for start menu] checkbox is not selected during
installation of the status monitor, delete using [Add or Remove
Programs] in [Control Panel].
v You can also perform uninstallation using the “SETUP.exe”
automatic execution program.
"SETUP.exe" (A page 75)
v

An Electronic Manual screen appears.

.

v

v

A status monitor deletion confirmation screen appears.

3

Click [OK]
An Electronic Manual deletion screen appears.

.

v

v

Click [OK]
Uninstallation starts, and a confirmation screen for deleting the
setting file appears.

.

3

4

Click [Finish]
Exits uninstallation.

.

v

4

Click [Yes]
Deletes the setting file for the status monitor. If you do not want to
delete it, click [No].

.

v

5
v

Click [Finish]
Exits uninstallation.

83

Setup

IPSec
Setting Procedures

PC1.pfx

CA.cer

PC2.pfx

CA.cer

Printer01.pfx

CA.cer

.

CA.cer

Printer01.pfx

Certificate Authentication
A Request the “PC Certificate” from the certification authority.
B The “PC Certificate” and “Certification Authority Certificate” are
issued by the certification authority. Install these on the PC.
C Request the “Printer Certificate” from the certification authority.
D The “Printer Certificate” and “Certification Authority Certificate”
are issued by the certification authority. Install these on the PC.
E Export the “Printer Certificate” and save it in a file.
F Export the “Certification Authority Certificate” and save it in a file.
G Connect the printer via USB, and download the “Printer
Certificate” using the status monitor.
H Connect the printer via USB, and download the “Certification
Authority Certificate” using the status monitor.
I Connect the printer via the network (Ethernet), and enable IPSec
(IP Security) on the PC to start IPSec communication.

Preshared Key File
Cautions:
v

v

Operate IPSec (IP Security) on Windows by following the
instructions of the network administrator for the location where the
printer is installed.
Manage the “Preshared Key File” according to the instructions of the
network administrator.

1

Start [IP Security Policy Management] under the MMC
(Management Console)

2

Open the [Edit Authentication Method Properties] of the policy for
which the preshared key is to be used

Memo:
v

Consult the network administrator regarding A to D above.

Preshared Key Authentication

.

A Connect the printer via USB, and download the “Preshared Key
File” using the status monitor.
B Connect the printer via the network (Ethernet), and enable IPSec
(IP Security) on the PC to start IPSec communication.

84

Setup
3

Make use of applications such as Windows Notepad to create a
preshared key string, and save it as a file with the extension “.key”

Printer Certificate File
Cautions:
v

.

v

v

After saving, this file will be downloaded as the “Preshared Key File”
when setting “Preshared Key Authentication” using the status
monitor.
ASCII characters that can be used for the preshared key of the
printer are as follows. The maximum length is 255 characters.

2x

3x

4x

(
)

0
1
2
3
4
5
6
7
8
9

@ P
A Q
B R
C S
D T
E U
F V
G W
H X
I Y
J Z
K
L
M
N
O
_

0
1
2
3
4
5
6
7
8
9
A
B
C
D
E

6x

a
b
c
d
e
f
g
h
I
j
k
l
m
n
o

7x

p
q
r
s
t
u
v
w
x
y
z

1
v

Obtain the printer certificate from the certification authority, and
install it on the PC’s [Certificates (Local Computer)]
Obtain the printer certificate as an “exportable key”.

2

Start [Certificates (Local Computer)] under the MMC (Management
Console)

3

Open the Personal Store to export the printer certificate

v

v

v

The format is “PKCS#12”. Make sure that you specify a password.
The file is saved with the extension “.pfx”.
After saving, this file will be downloaded as the “Printer Certificate File”
when setting “Certificate Authentication” using the status monitor.
ASCII characters that can be used for the password of the printer certificate
of the printer are as follows. The maximum length is 255 characters.

2x

3x

4x

(
)

0
1
2
3
4
5
6
7
8
9

@ P
A Q
B R
C S
D T
E U
F V
G W
H X
I Y
J Z
K
L
M
N
O
_

0
1

.

F

.

5x

v

.

v

Operate IPSec (IP Security) on Windows by following the
instructions of the network administrator for the location where the
printer is installed.
Manage the “Printer Certificate File” according to the instructions of
the network administrator.
There is an expiration date for the “Printer Certificate”. IPSec
communication may fail or may not be encrypted successfully if an
expired certificate is used.

Memo:
For procedures to set “Preshared Key Authentication” on the printer,
refer to the section of the Status Monitor Settings.
"File settings required for preshared key authentication" (A page 116)

2

v

3
4
5
6
7
8
9
A
B
C
D
E
F

.

5x

6x

a
b
c
d
e
f
g
h
I
j
k
l
m
n
o

7x

p
q
r
s
t
u
v
w
x
y
z

.

85

Setup
Memo:
For procedures to set “Certificate Authentication” on the printer, refer
to the section of the Status Monitor Settings.
"File settings required for certificate authentication" (A page 116)
v

Certification Authority Certificate File
Cautions:
v

v

v

Operate IPSec (IP Security) on Windows by following the
instructions of the network administrator for the location where the
printer is installed.
Manage the “Certification Authority Certificate File” according to the
instructions of the network administrator.
There is an expiration date for the “Certification Authority Certificate”.
IPSec communication may fail or may not be encrypted successfully
if an expired certificate is used.
Start [Certificates (Local Computer)] under the MMC (Management
Console)

2

Open the Certification Authorities Store, and export the same
“Certification Authority Certificate” as the printer certificate

.

1

v

v

The format is “DER encoded binary X509”. The file is saved with the
extension “.cer”.
After saving, this file will be downloaded as the “Certification
Authority Certificate File” when setting “Certificate Authentication”
using the status monitor.

Memo:
For procedures to set “Certificate Authentication” on the printer, refer
to the section of the Status Monitor Settings.
"File settings required for certificate authentication" (A page 116)
v

86

Setup

Printer Driver Settings

[Print] Tab

m "[Setup] Tab" (A page 87)
m "[Print] Tab" (A page 87)
"[Printing area] Dialog Box" (A page 89)
"[Color] Dialog Box" (A page 90)
v "[Look up table] Dialog Box" (A page 90)
v "[Dither] Dialog Box" (A page 91)
v "[UV ink] Dialog Box" (A page 91)
v "[Printer settings] Dialog Box" (A page 94)
v
v

m "[Encode] Tab" (A page 94)
m "[Configuration] Tab" (A page 95)
m "[Version] Tab" (A page 95)
Setting Example

.

"Example of Printer Setting" (A page 96)
"Example of Encode Setting" (A page 102)

[Setup] Tab

m Print
Executes printing.
Checked

: Executes printing.

Unchecked : Printing is not executed, but encoding can be
performed.
m Print on both sides

Prints both sides of the card.
Unchecked : Prints one side of the card.
Checked

: Prints both sides of the card.

m Print the back side first

Prints the image on the back side first when printing on both sides of
the card.
Unchecked : Starts printing from the image on the front side.
Checked

: Starts printing from the image on the back side.

Memo:

The checkbox is enabled during double-sided printing.
.

m Front side/Back side

m Orientation
Settings for printing orientation.
v Portrait
Print with the shorter edge of the card on top.
v Landscape
Print with the longer edge of the card on top.

m Number of copies
Number of copies to print. Enter a number up to 999.

m Settings for turns over the card
Settings for the card turn over operation.
v Turns over the card after loading
Selecting this checkbox turns over the card after it is loaded.

m [Load...] button
Loads setting information from a specified file.

m [Save...] button
Saves setting information to a specified file.

Front side : Print settings for the front side of the card.
Back side : Print settings for the back side of the card.
Print mode
Ink list. Specify the ink to use for printing.
v 1. YMC:
Prints using the YMC ink.
v 2. K:
Prints using the Resin K ink.
v 3. YMCK:
Prints using the YMC ink and Resin K ink.
v 4. YMC+UV:
Prints using the YMC ink. Prints data set in the [UV ink] dialog
using the UV ink.
v 5. K+UV:
Prints using the Resin K ink. Prints data set in the [UV ink]
dialog using the UV ink.
v 6. YMCK+UV:
Prints using the YMC ink and Resin K ink. Prints data set in the
[UV ink] dialog using the UV ink.
m

Cautions:
v

Print error occurs if an ink that is not mounted to the printer is
selected.

87

Setup
Using of Resin K ink
For specifying the component to print using the Resin K ink.
v Extraction
Prints the black color component on each page using the Resin K
ink.
Only text : Prints only the black color text using the Resin K
ink.
All
: Prints all black color components using the Resin
K ink.
With YMC : Prints the background of the specified black color
ink
component using the YMC ink.
v Page split
Prints all components on a specific page using the Resin K ink.
v Security erase
Enables the Resin K security erase feature.
m

Rotate by 180
Prints the page upside down.
m

m [UV ink...] button

For specifying settings related to UV ink print data.
Set a value in the [UV ink] dialog.
"[UV ink] Dialog Box" (A page 91)

Memo:
v

Selecting [4.YMC+UV], [5.K+UV] or [6.YMCK+UV] in [Print mode]
enables the [UV ink...] button.

m Enable the printer settings

Enables the [Printer settings] dialog settings. Set the item in the
[Printer settings] dialog.
Unchecked : Prints with the printer settings disabled.
Checked

If the [Printer settings] checkbox in the [Configuration] tab is
selected, the Enable the printer settings checkbox will also be
automatically selected.
"[Configuration] Tab" (A page 95)
[Settings...] button
Opens the [Printer settings] dialog.
"[Printer settings] Dialog Box" (A page 94)
v

m Enables the printing area

Enables the printing area of the peel-off ink and the area that is not
printed by all (YMCKUV) inks. Set a value in the [Printing area]
dialog.
Unchecked : Prints with the printing area disabled.
Checked

: Prints with the preset printing area enabled.

[Settings...] button
Opens the [Printing area] dialog.
"[Printing area] Dialog Box" (A page 89)
v

m Enable the color adjustment

Adjusts the color. Set a value in the [Color] dialog.
Unchecked : Prints with color adjustment disabled.
Checked

: Prints with the predetermined color adjustment
settings enabled.

[Settings...] button
Opens the [Color] dialog.
"[Color] Dialog Box" (A page 90)
v

m Enable the look-up table

Uses the look-up table. Set a value in the [Look up table] dialog.
Unchecked : Prints with the look-up table disabled.
Checked

: Prints with the preset look-up table enabled.

[Settings...] button
Opens the [Look up table] dialog.
"[Look up table] Dialog Box" (A page 90)
v

m [Dither...] button

For specifying settings related to dithering.
Set a value in the [Dither] dialog.
"[Dither] Dialog Box" (A page 91)

Memo:
v

88

Selecting [2.K], [3.YMCK], [5.K+UV] or [6.YMCK+UV] in [Print
mode] enables the [Dither...] button.

: Prints with the printer settings enabled.

Memo:

Setup
m [Add] button

[Printing area] Dialog Box

Registers the input data. You can enter up to 8 input data.

Settings related to the printing area using the peel-off ink or areas not
to be printed using all YMCKUV inks.

m [Delete] button

Deletes the information selected in the list.
m [Delete All] button

Deletes all registered information.

m Peeloff ink energy
Print density of the peel-off ink.
Do not alter the following values.
v E1: 225
v E2: 160
v E3: 160
Setting values
The following requirements must be satisfied.
m

E1 >
= E2 >
= E3

.

E1
E2
E3

.

The following values are recommended when peel-off printing is
performed on the ISO magnetic stripe area of the card.
X
Y
W
H
Ink
Side
X=0

About X=87.5
W

0

0

87.46

17.86

1. Peeloff

1. Front

0

0

87.46

21.42

2. YMCK

1. Front

Y=0

Cautions:
H

Direction of card
movement

.

About Y=56.0

v

m Rectangular region
Printing area information.
mX

X coordinate that indicates the start of the area. (Unit: mm).

The input value of the textbox may differ from the value of the
“Printing area information” portion by an accidental error in
calculation.

Memo:
The printing start position displayed on the application software may
not coincide with the X=0, Y=0 position above.
About 1 mm from the edge of the image is not printed on the card.
"The edge of the image is not printed" (A page 123)
v

mY

Y coordinate that indicates the start of the area. (Unit: mm).
mW

Width of the printing area. (Unit: mm).
mH

Height of the printing area. (Unit: mm).
m Ink

Ink valid for the printing area.
1. Peeloff:
Area for printing using the peel-off ink.
v 2. YMCK:
Area not to be printed using all YMCKUV inks.
v

m Side

The side of the card for which the printing area is valid.
1. Front:
Front side
v 2. Back:
Back side
v

89

Setup

Settings related to the look-up table.

.

[Look up table] Dialog Box

Settings related to color adjustment.

.

[Color] Dialog Box

m Brightness

m Name

Brightness level.

Registered name of the look-up table file. You can enter a name up to
30 characters.

m Contrast
Contrast level.

m Hue
Hue level.

m Gamma
Gamma level.

m [Default] button
Restores the settings to the default values.

m File
Look-up table file. Click the [Select] button to select a file.

m [Add] button
Registers the input data. You can enter up to 16 input data.

m [Delete]
Deletes the information selected in the list.

m [Delete All]
Deletes all registered information.
m
v

v

v

v

v

90

File structure of the look-up table
Data format of the file is CSV (Comma Separated Values).
Delimiter character is comma (ASCII character code: 0x2c) or LF
(Line Feed = ASCII character code: 0x0A).
There is a total of 1024 fields. This is comprised of four planes,
each containing 256 fields.
The planes are arranged in the order of yellow, magenta, cyan,
and black colors.
The value of each field ranges between 0 and 255.

Setup

[UV ink] Dialog Box

Settings related to dithering.

Settings related to the data to be printed using the UV ink. Settings for
the [MAC address position] and [Number of panels using the retransfer
film] can be specified in this section.

.

[Dither] Dialog Box

Cautions:
v

This setting is enabled only when the [Print mode] item inside the
[Print] tab is specified as [2.K] or [5.K+UV], and when the [Page split]
is selected for [Using of Resin K ink].

Image adjustment value.
v Dark:
Darkens the printed image after dithering.
v 0:
Default value.
v Light:
Brightens the printed image after dithering.

m [Default] button
Restores the settings to the default values.

.

m Image adjustment

Cautions:
v

This setting is enabled only when the [Print mode] item of the [Print]
tab is specified as [4.YMC+UV], [5.K+UV] or [6.YMCK+UV].

m Front side/Back side
Front side: Settings for the front side of the card.
Back side: Settings for the back side of the card.
m

Extraction

Prints the following color component on each page using the UV ink.
"Priority of printing data" (A page 92)
v Text
Prints the text of a specified color using the UV ink with maximum
density.
White and black colors cannot be selected.
v File
Prints the image files registered in the [File information] list using
the UV ink.
m

Page split

Prints all components on a specific page using the UV ink with 256
gradation. Page split is divided in the order of YMC ink, Resin K ink
and UV ink.
"Page number for the printed document and page split settings" (A
page 92)

m

No printing color

Selected color is not printed using the UV ink.

Memo:
v

v

m

The background of the UV ink image is specified here. Paint the
background of the image with a specific color such as by using a
graphic software.
Select the background color carefully, as any color in the image
that is the same as the background color will not be printed.
The color selected here does not influence the colors specified in
[Extraction]-[Text]. Even when the same color is selected, the text
in that color will be printed.
MAC address position

The network (Ethernet) MAC address of the printer is printed at the
following specified position using the UV ink.
A Upper Right:
Upper right position
B Lower Left:
Lower left position
"MAC Address Position" (A page 92)

91

Setup
m File information
Settings related to the image file to be printed using the UV ink.

Memo:
This setting is enabled when [Extraction]-[File] for the front side or
back side is specified.

.

v

Page Number for the Printed Document and Page Split
Settings

m Name

Registered name of the image file. You can enter a name up to 30
characters.
m File

Image file. Click the [Select] button to select a file.
"Windows Bitmap File Format" (A page 93)
mX

X coordinate where printing of the image file starts. (Unit: mm).
When [Orientation] inside the [Setup] tab is set to [Landscape], the
value is 0.00 to 87.4. When [Portrait] is set, the value is 0.00 to 55.9.
Data outside the printing area is not printed.
mY

Y coordinate where printing of the image file starts. (Unit: mm).
When [Orientation] inside the [Setup] tab is set to [Landscape], the
value is 0.00 to 55.9. When [Portrait] is set, the value is 0.00 to 87.4.
Data outside the printing area is not printed.
m Side

v

The side of the card for which the printing area is valid.
1. Front:
Front side
v 2. Back:
Back side
v

m [Add] button

Registers the input data. You can enter up to 8 input data.
m [Delete] button

When [Page split] is not set, UV ink data is extracted from the YMC
ink data, or the UV ink image file is used.

MAC Address Position
v

v

In the case of UV ink printing, the printer always prints the MAC
address.
The printing position of the MAC address can be set separately for
the front and back sides using the printer driver. The two positions
below can be selected.

m

[Landscape] Orientation

Deletes the information selected in the list.

C

A

m [Delete All] button

Deletes all registered information.

m Number of panels using the retransfer film

Priority of printing data
v

v

An extracted text has a higher priority than an image file, and is
always printed on the top.
The image files are processed in the order of registration. When
there is overlap in the printing areas, the older data will be
overwritten by the data of the image file that is registered later.

1234-5678-90AB

B

A MAC address printing position when [Upper Right] is selected
B MAC address printing position when [Lower Left] is selected
C (X=0, Y=0)
D (X = approx. 87.5 mm, Y = approx. 56.0 mm), (X = 1035 pixel,
Y = 663 pixel)
Starting
Starting
Width
Height
MAC
Address
X
Y
Printing
Position
AUpper
Right

BLower
Left

92

D

.

Number of retransfer film panels to be used.
v Auto:
Automatically prints one panel of the retransfer film when the data
of other ink types does not overlap with the UV ink printing
position.
v 1 panel:
Always prints one panel of the retransfer film. When the data of
other ink types overlaps with the UV ink printing position, the data
of the ink types will be adjusted.
v 2 panels:
Always prints two panels of the retransfer film.
"Number of retransfer film panels during printing" (A page 93)

1234-5678-90AB

64.69 mm

1.52 mm

19.47
mm

2.88
mm

764 pixel

18 pixel

230
pixel

34 pixel

3.56 mm

51.73 mm

19.47
mm

2.88
mm

42 pixel

611 pixel

230
pixel

34 pixel

Setup

m

256 colors
Bit(s): 8
Prints using the UV ink with 256 gradation in accordance with the
color palette.

[Portrait] Orientation

m

C

32768 colors
Bit(s): 15
Prints using the UV ink with 256 gradation.
Only the “(MSB) GGGBBBBB-XRRRRRGG(LSB)” format is
supported.

1234-5678-90AB

B

v

m
v

1234-5678-90AB

24 bits
Bit(s): 24
Prints using the UV ink with 256 gradation.
m
v

A

32 bits
Bit(s): 32
Prints using the UV ink with 256 gradation.
m

.

v

A MAC address printing position when [Upper Right] is selected
B MAC address printing position when [Lower Left] is selected
C (X=0, Y=0)
MAC
Starting
Starting
Width
Height
Address
X
Y
Printing
Position
AUpper
Right

BLower
Left

v

51.82 mm

64.69 mm

2.88
mm

19.47
mm

612 pixel

764 pixel

34 pixel

230
pixel

1.61 mm

3.56 mm

2.88
mm

19.47
mm

19 pixel

42 pixel

34 pixel

230
pixel

Number of retransfer film panels during printing
Printing
Data

1 Panel
Printing
data that
overlaps
with the UV
ink data
outside the
MAC
address
printing
area

The above printing position setting for the MAC address is always
effective regardless of the printer unit settings.
The above measurements show the relative position from the
starting point of the image. As such, the actual printing position on
the card may be slightly different from the abovementioned
measurements.

Auto

2 Panels

None

Print in 1 panels

YMC
Ink

Print in 1
panels
* The YMC ink
is not printed
at areas
where it
overlaps with
the UV ink.

Print in 2 panels

K
Ink

Print in 1
panels
* The UV ink
is not printed
at areas
where it
overlaps with
the K ink.

Print in 2 panels

None

Print in 1 panels

YMC
Ink

Print in 1
panels
* Does not
print using the
YMCK ink.

Memo:
The printing start position displayed on the application software may
not coincide with the X=0, Y=0 position above.
About 1 mm from the edge of the image is not printed on the card.
"The edge of the image is not printed" (A page 123)

[Number of panels using the retransfer
film] Setting

Print in 2
panels

v

Windows Bitmap File Format
The following Windows bitmap file formats (*.BMP) are supported.
Monochrome/Black & white
Bit(s): 1
Normally, white color is printed using the UV ink with maximum
density.
When white color is selected in [No printing color], black color is
printed using the UV ink with maximum density.
m
v

Printing
data inside
the MAC
address
area

K
Ink
UV
Ink

Print in 2
panels
Print in 2 panels
Print in 2 panels

Prints the MAC address only

The target printing data is compared in units of pixels to determine
whether there is any overlap.
Priority is given to the “Print in 2 panels” setting.

2 colors
Bit(s): 1
Prints using the UV ink with 256 gradation in accordance with the
color palette.
If any of the colors in the color palette is specified in [No printing
color], other colors that are not specified are printed using the UV ink
with maximum density.
m
v

16 colors
Bit(s): 4
Prints using the UV ink with 256 gradation in accordance with the
color palette.
m
v

93

Setup
m Retransfer
[Printer settings] Dialog Box
Settings related to the printer.
Select the checkbox for the setting item to enable, followed by
specifying a value. Doing so prints the data using the set values.
When the setting is not enabled, data is printed using the preset values
of the printer unit.

Settings related to retransfer. Click on the corresponding square to
change the value.
Setting a value toward the top right end increases the transfer force.
However, the stronger heat also increases the deformation of the card.
v Temperature
Temperature of the retransfer heating roller.
v Speed
Retransfer speed.
v UV speed
Setting for printing the retransfer film in two panels when UV ink is
used.
It is used to set the speed of the retransfer heating roller during
retransfer of the UV ink.
This setting helps to increase the retransfer speed without affecting
the quality of the UV print.

m Bend remedy
Settings related to bend remedy.
Click on the corresponding square to change the value.
Setting a value toward the top right end increases the bend remedy
force. However, the stronger heat may have a greater impact on the
card.
To disable bend remedy, select the [Disable] button.
v Temperature
Temperature of the bend remedy heating roller.
v Speed
Bend remedy speed.

Cautions:
.

v

m YMC ink print level
Print density of the YMC ink.
Use the [+] values to increase, and [-] values to decrease the density.

v

m Resin K ink print level

v

Print density of the Resin K ink.
Use the [+] values to increase, and [-] values to decrease the density.
v

m UV ink print level
Print density of the UV ink.
Use the [+] values to increase, and [-] values to decrease the density.

m Peel off ink print level
Print density of the peel-off ink.
Use the [+] values to increase, and [-] values to decrease the density.

v

v

The optimal retransfer and bend remedy settings vary according to
the card type as well as environment in which the printer is used.
Adjust the setting according to the actual environment.
If the retransfer or bend remedy settings are different from the preset
temperature of the printer, it may take a while before printing starts.
There is only one standard retransfer temperature. Altering the
retransfer temperature on one side changes the temperature on the
other side.
Bend remedy is effective when printing on only one side. Setting
bend remedy to a high temperature during double-sided printing may
cause the card to deform significantly.
As such, select the [Disable] button during double-sided printing.
When bend remedy is disabled using the [Disable] button, the speed
is automatically set to the maximum value of [+2].
The stronger the bend remedy force, the less glossy the surface of
the remedy side will be.

m Resin K ink print mode
Print quality of the Resin K ink.
Selecting [Fine] enhances the printing quality, but slows down the
printing speed.

[Encode] Tab

m MG peel mode
When a magnetic encoder unit is installed, selecting [MG Stripe]
optimizes the peeling operation of retransfer films for magnetic stripe
cards.

m Standby mode
Specify a position when a laminator is connected.
This is used for setting the standby position of the card during doublesided printing until the laminator is ready. [Front wait] is selected by
default.

m Back side cooling

.

This setting is only valid during double-sided printing.
Setting this item may help to reduce card bend during double-sided
printing. However, the printing time may also be affected.

94

Setup
m Optional configuration

m IC
m Non-contact IC encode

For specifying whether the options are installed.

Allows writing of data to a non-contact IC.

m Turn over unit

m Contact IC encode

m Bend remedy unit

Allows writing of data to a contact IC.

m Non-contact IC encoder

Turns over the card after IC encoding
Turns over the card after writing data to the non-contact/contact
IC.

m ISO Contact IC encoder

m

m JIS Contact IC encoder
m ISO Magnetic encoder

m Magnetic

m JIS Magnetic encoder

m Magnetic encode

m Laminator

Allows writing of data to the magnetic stripe.
Turns over the card after MG encoding
Turns over the card after writing data to the magnetic stripe.

m Enable the settings

m

Permits or forbids the [Enable the printer settings] functions in the
[Print] tab.

Write Retry
For setting the maximum number of retries when writing to or
reading of the magnetic stripe fails.
When the [Default] is selected, the retry counter uses the preset
value of the printer.

m Printer settings

Coercivity
Coercivity of the magnetic stripe card.
When the [Default] is selected, the coercivity uses the preset value
of the printer.

"Enable the printer settings" (A page 88)

m

Unchecked : Forbids the [Enable the printer settings] functions in
the [Print] tab.
Checked

m

Cautions:
v

m Starts from magnetic encoding
Unchecked : Encodes in the ICNMagnetic sequence.
v

Checked

: Encodes in the MagneticNIC sequence.

m Prints after encoding
Unchecked : Starts printing while encoding is in progress.
Checked

: Starts printing after encoding is complete.

When a user logs in with administrator authority (Administrators
group), the [Configuration] settings can be specified.
If a user logs in without administrator authority, the [Configuration]
settings appear in the read-only mode, and they cannot be specified.
For Windows 7, start [Print Management] from [Administrative Tools]
in Windows, then select the desired printer from [Printers]. When
[Set Printing Default...] is selected from [More Actions], the [Printing
Defaults] of the printer opens. You can change the settings in the
[Configuration] tab.

[Version] Tab
Displays the version and copyright information.

.

.

[Configuration] Tab

: Permits the [Enable the printer settings] functions in
the [Print] tab.

Memo:
v

These settings can be altered only when the user logs into the
printer driver settings page with administrator authority
(Administrators group).
This tab is displayed in the read-only mode when a user without
administrator authority logs in.

95

Setup

Example of Printer Setting

.

.

Single-sided Printing (Landscape)

m Application software
v

Graphic: colored
Text: black

v

v

Graphic: YMC ink
Text: YMC ink + Resin K ink

.

.

v

m Printer

96

Setup

.

.

Single-sided Printing (Portrait)

m Application software
Graphic: colored
Text: black

v

v

Graphic: YMC ink
Text: Resin K ink
.

v

m Printer

.

v

97

Setup

.

.

Double-sided Printing (Default)

m Application software
v

Graphic: colored
Text: black

v

v

Graphic: YMC ink
Text: YMC ink + Resin K ink

.

.

v

m Printer

98

Setup

.

.

Double-sided Printing (Single-side Lamination)

m Printer

Page 1
v Graphic: colored
v Text: colored
Page 2
v Graphic: black
v Text: black

Front side
v Graphic: YMC ink
v Text: YMC ink
Back side
v Graphic: Resin K ink
v Text: Resin K ink

.

.

m Application software

Memo:
If page 2 is set as colored, printing is performed using the Resin K
ink after dithering is complete.
"[Dither] Dialog Box" (A page 91)
v

99

Setup

Single-sided UV Printing

.

.

Clicking [UV ink...] opens the [UV ink] dialog box.

m Application software
v

v

Graphic: colored
Text: black

m Printer
v

v

v

.

.

v

Graphic: YMC ink
Text: YMC ink + Resin K ink
UV1.bmp: UV ink
MAC address: UV ink

100

Setup

.

.

Page Split

m Application software
Page 1
v Graphic: colored
v Text: colored
Page 2
v Graphic: black
v Text: black

m Printer
v

Graphic: YMC ink + Resin K ink
Text: YMC ink + Resin K ink

.

.

v

101

Setup

Example of Encode Setting

.

.

Encoding Only (ISO Card)

m Application software
v

v

Graphic: colored
Text: black

m Printer
v

v

Graphic: none
Text: none

m Inline Encoding
v

v

.

.

v

Non-contact IC encode data: NIC
Contact IC encode data: IC
ISO track 1 magnetic encode data: ISO

102

Setup

.

.

Encoding and Printing (ISO Card)

m Application software
Graphic: colored
Text: black

v

v

Graphic: YMC ink
Text: YMC ink + Resin K ink

m Inline Encoding
v

v

Non-contact IC encode data: NIC
ISO track 1 magnetic encode data: ISO

.

v

m Printer

.

v

103

Setup

.

.

Encoding and Printing (JIS Card)

m Application software
v

v

Graphic: colored
Text: black

m Printer
v

v

Graphic: YMC ink
Text: YMC ink + Resin K ink

m Inline Encoding
v

Non-contact IC encode data: NIC
JIS2 magnetic encode data: JIS

.

.

v

104

Setup

.

.

Card Turn Over Illustration

Turns over the card after loading

Turns over the card after IC encoding

Turns over the card after MG encoding

Eject

Print

Magnetic
encode

Contact IC
encode

Non-contact IC
encode

Load

Double-sided

.

Logical configuration of printer

105

Setup
m [Find...] button

Port Monitor Settings
v
v

"[Property] Tab" (A page 106)
"[Version] Tab" (A page 106)

[Property] Tab

m USB connection

Search for the printer after selecting [IPv4] or [IPv6]. The search
results are displayed in the [Printer List].

Cautions:

The setting is incorrect if the following message appears.
v No Device:
Printer is not found.
v No selection:
Last used printer is not found. A different printer is currently
connected.

[Version] Tab

.

Displays the version and copyright information.

m Port Name

Name of the port. You can enter a name up to 24 characters.
List of connected printers. The selected printer is used for printing
the card.

Cautions:

The setting is incorrect if the following message appears.
v No Device:
Printer is not found.
v No selection:
Last used printer is not found. A different printer is currently
connected.

.

m Ethernet (LAN) connection

m Port Name

Name of the port. You can enter a name up to 24 characters.
m Printer List

List of connected printers. The selected printer is used for printing
the card.
m IPv4

When connecting using the IPv4 address, select [IPv4], followed by
clicking [Find...] to search for the printer.
After clicking [IPv4], you can search for the printer by directly
entering the IPv4 address in the [Printer List].
m IPv6

When connecting using the IPv6 address, select [IPv6], followed by
clicking [Find...] to search for the printer.
After clicking [IPv6], you can search for the printer by directly
entering the IPv6 address in the [Printer List].

106

.

m Printer List

Setup

Status Monitor Settings
What is status monitor?
The status monitor is software for displaying the printer status as
well as specifying various printer settings.

m

Cautions:

m

v

Cautions:
v

v

Windows XP
If a [Windows Security Alert] screen appears upon starting up the
status monitor, click [Unblock].
The status monitor will fail to function properly if you click on
buttons other than [Unblock].

The printer driver needs to be installed on the computer. You can
install the printer driver using the CD-ROM supplied with the
printer.
Use the status monitor with the power of the printer turned on.

m "Executing the status monitor" (A page 107)
m "Screen Configuration" (A page 108)
"[Printer Status] Tab" (A page 108)
"[Printer Setting] Tab" (A page 110)
v "[Retransfer] Tab" (A page 111)
v "[Bend Remedy] Tab" (A page 112)
v "[Media Setting] Tab" (A page 112)
v "[Property] Tab" (A page 113)
v "[Printer Select] Tab" (A page 114)
v "[Security Lock] Tab" (A page 117)
v "[Others] Tab" (A page 117)
v

.

v

Windows 7 and Windows Vista
Selecting [Run as administrator...] enables you to run the status
monitor as a user with administrator authority. Double-clicking the
icon of the status monitor or selecting [Open] runs the status monitor
as a user without administrator authority.
m

Executing the status monitor
You can run the status monitor using the following methods.
v Run using the shortcut on the Desktop display (if the icon is
created during installation).
v Run from the Start menu (if a shortcut icon is created during
installation).
v Run directly from the installed folder of the program.

Cautions:

.

When a user logs in with administrator authority (Administrators
group), the printer settings can be specified on the status monitor.
If a user logs in without administrator authority, the printer settings
appear in the read-only mode, and they cannot be specified on the
status monitor.

Memo:
v

Even if a user is logged on with the administrator account on
Windows Vista, the user may be regarded as one without
administrator authority when running the status monitor.

Cautions:
v

If a [Windows Security Alert] screen appears upon starting up the
status monitor, click [Unblock].
The status monitor will fail to function properly if you click [Keep
blocking].

.

.

v

107

Setup

Screen Configuration

[Printer Status] Tab

.

.

Displays the printer’s status. Information on the screen is automatically
updated at regular intervals.

C Minimize button
Minimizes the status monitor to an icon. The icon is displayed in the
taskbar.

108

Ready mode. The printer is ready to start printing.

v

Cleaning of the card feed roller and heating roller is required.

.

.

v

"Card Feed Roller/Heating Roller" (A page 37)
v The printer is busy.

.

B Screen selection tabs
Use these to switch to the following screens.
v Printer Status
Displays the printer’s status.
v Printer Setting
For displaying and specifying the printer’s print settings.
For displaying and specifying the printer’s device settings.
v Retransfer
For displaying and specifying the conditions during retransfer to the
card.
v Bend Remedy
For displaying and specifying the conditions during bend remedy of
the card.
v Media Setting
Displays the status of the ink ribbon.
For setting the card and retransfer film.
v Property
Displays the device configuration.
Displays the firmware version.
Displays the counter value.
v Printer Select
For selecting a printer.
For displaying and setting the network connection status.
v Security Lock
For displaying and setting the security lock status.
v Others
For performing test prints.
For downloading the firmware.

m Printer Status

v

Failure has occurred. The error code and description of the failure
are displayed. In the example below, “0102D000” is the error code.

.

A Close button
Closes the status monitor.

For more details, refer to "List of Error Codes" (A page 120) .

Setup
Printer icons
The icon on the left is displayed when the printer is functioning
normally. After printing more than 1000 cards since the last cleaning,
it changes to the icon display shown on the right.
When the right icon appears, perform procedures in "Card Feed
Roller/Heating Roller" (A page 37) under “Maintenance”.

m Media Status

m

Displays the remaining space on the media.
m Card Quantity

Displays the remaining card quantity as [Enough] or [None].

.

Memo:
v

If [None] is displayed, replenish the cards accordingly.
For more details, refer to "Cards have run out" (A page 31) under
"Adjusting the Printer Settings".

m Ink Quantity

Displays the remaining ink ribbon quantity in percentage in 50
different levels.

Cautions:
v

The remaining quantity is an estimated value. Differences may
occur depending on the usage as well as media type.

m Film Quantity

Displays the remaining retransfer film quantity in percentage in 10
different levels.

m List of Status Display Messages
Status Display
Message

Description

Cautions:
v

The remaining quantity is an estimated value. Differences may
occur depending on the usage as well as media type.

Printer is not
found.

The power of the printer is not turned on, or the
computer is not properly connected to the printer.

Ready

The printer is in the ready mode. The printer is
ready to start printing cards.

Initializing

Printer initializing. The printer switches to the
Ready mode after initialization is complete.

Offline Mode

The printer is in the setting mode, or roller
cleaning is in progress. When this is complete, the
printer switches to the Ready mode.

Preheating

Preheating of the heating roller is in progress. The
printer switches to the Ready mode upon reaching
an appropriate temperature.

Heating

Adjusting the heating roller to the preset
temperature.

Displays the total number of cards that are correctly printed. Press the
[Clear] button to reset the print counter to 0.

Card Loading

The printer is printing cards. Indicates the
operating status when the printer is printing cards.
After card printing is complete, the printer returns
to the Ready mode.

m Printer Selection

Card
Transporting
No-Contact IC
Encoding

Displays the information on the loaded ink ribbon. The print counter
appears blank if the ink ribbon is not correctly recognized.
You may not be able to control the ink ribbon properly in this case.
Check to ensure that the ink ribbon is properly installed.
For more details, refer to "Installing the Ink Ribbon" (A page 60) under
"Printing Media".

m Film
Displays the type of retransfer film loaded.

m Print Counter

You can switch to the relevant printer when multiple printers are
connected to a single computer.
If the printer is not found or if you want to change the search criteria,
refer to "Searching a printer" (A page 114) in the “[Printer Select] Tab”.

Memo:

Contact IC
Encoding

v

MG Encoding

v

Printing

Pressing the [Update] button searches for a connected printer and
updates the printer in the list box.
Selecting a printer from the pull-down menu switches the display to
the current status of the selected printer.

m Document Information

Retransfer
Power Saving

m Ink

The printer is in the Power Saving mode, which
helps to reduce power consumption. To exit the
Power Saving mode, reset using the operation
panel of the printer.
For more details, refer to"Initialization" (A page
22) under "Adjusting the Printer Settings".

When printing from the printer driver, the name of the owner and
document are displayed.

109

Setup
m MG Unit
[Printer Setting] Tab

m Number of Retry

For specifying the printer settings.
Make sure that you take down the set values before making any
changes.

For setting the maximum number of retries when writing to or
reading of the magnetic stripe fails. The default value is [1].
m ISO Mode

For specifying the coercivity of the ISO magnetic stripe. The default
setting is [Hi-Co].
m JIS Mode

For specifying the coercivity of the JIS magnetic stripe. The default
setting is [Lo-Co].

m Power Control
m Power saving interval

The Power Saving mode helps to reduce power consumption when
printing or operation is not performed over a specified time interval.
Select whether to disable the Power Saving mode or specify the time
interval before switching to the Power Save mode.
Selecting [Disable] deactivates the Power Saving mode. The default
setting is [Disable].
m HR Control

Switches to the standby mode by lowering the temperature of the
retransfer heating roller when printing is not performed for 30
minutes or longer. The default setting is [Enable].

m Others
.

m Buzzer

m Printer Setting
m YMC Ink Print Level

For setting the print density of the YMC ink.
m Resin K Ink Print Level

For setting the print density of the Resin K ink.
m UV Ink Print Level

For setting the print density of the UV ink.

For setting the warning sound when an error occurs or when the
cards run out, as well as the confirmation sound upon pressing B
on the operation panel of the printer unit.
The buzzer does not sound when [Disable] is selected. The default
setting is [Enable].
m Display Contrast

For setting the contrast of the printer’s operation panel display.
m Display Mode

m Peel Off Ink Print Level

For setting the information to be displayed on the printer’s operation
panel.

For setting the print density of the peel-off ink.

m Display Counter

m Resin K Ink Print Mode

This is used for setting the type of counter to be displayed on the
printer’s operation panel.
For more details, refer to "Counter Types" (A page 25) under
"Setting Using the Operation Panel".

For setting the print quality of the Resin K ink.
Selecting [Fine] enhances the printing quality, but slows down the
printing speed.
m MG Peel Mode

m [Update] button

When a magnetic encoder unit is installed, selecting [MG Stripe]
optimizes the peeling operation of retransfer films for magnetic stripe
cards.

For applying changes made using the slide bar or radio buttons to the
printer settings.

m Standby Mode

Displays the printer settings on the screen.

Specify a position when a laminator is connected.
This is used for setting the standby position of the card during
double-sided printing until the laminator is ready. The default setting
is [Front Wait].
m Back Side Cooling

This setting is only valid during double-sided printing.
Setting this item may help to reduce card bend during double-sided
printing. However, the printing time may also be affected.

110

m [Refresh] button

Setup
m Card Type
[Retransfer] Tab
The retransfer settings screen enables you to set the conditions of
retransfer to the card.

The appropriate value varies according to the type of card used. You
can change the card type in the [Media Setting] Tab.
For more details, refer to "Card Type" (A page 112) in the “[Media
Setting] Tab”.

m [Update] button
Applies the selected value to the printer.

m [Refresh] button

.

Displays the printer settings on the screen.

m Front/Back side settings
m
v

v

v

v

Setting procedures
The vertical axis shown in the setting area indicates the retransfer
temperature, and the horizontal axis represents the retransfer
speed.
Click on the corresponding square to change the value. The
selected value is indicated by [*].
Setting a value toward the top right end increases the transfer
force. However, the stronger heat also increases the deformation
of the card.
The colors below serve as a rough indicator for selection.
Color

Description
Standard value.

.

Light Blue

Appropriate range. Recommended range when
selecting a value other than the standard value.

.

Yellow

Card bend increases.

Blue

Retransfer defect may occur.

Red

Do not select these values.

.

.

.

Green

Cautions:
v

v

v

v

v

m

The different colors serve as a rough guide. The optimal value varies
according to the card type as well as the environment in which the
printer is used. Adjust the setting according to the actual
environment.
It may take a while for printing to start when the retransfer
temperature is changed.
There is only one standard retransfer temperature. Altering the
retransfer temperature on one side changes the temperature on
the other side.
The range of optimal values varies according to the [Card Type].
You can change the card type in the [Media Setting] Tab.
If the card type varies across printers, set the card type to use
accordingly. The color of the setting area varies according to the
card type in use.
UV Speed

Setting for printing the retransfer film in two panels when UV ink is used.
It is used to set the speed of the retransfer heating roller during retransfer
of the UV ink.
This setting helps to increase the retransfer speed without affecting the
quality of the UV print.

111

Setup

[Media Setting] Tab

The bend remedy settings screen enables you to set the conditions for
the card’s bend remedy.

This is used for specifying the printing media settings.

.

.

[Bend Remedy] Tab

m Bend Remedy Setting
m
v

v

v

v

v

Setting procedures
The vertical axis in the setting area indicates the bend remedy
temperature, and the horizontal axis represents the bend remedy
speed.
Click on the corresponding square to change the value. The
selected value is indicated by [*].
Setting a value toward the top right end increases the bend
remedy force. However, the stronger heat may have a greater
impact on the card.
Parts for which the bend remedy force is similar is indicated using
the same color in the setting area.
To disable bend remedy, select the [Disable] button. [Disable] is
selected in the default setting.

Cautions:
v

v

v

v

v

The different colors serve as a rough guide. The optimal value
varies according to the card type as well as the environment in
which the printer is used. Adjust the setting according to the actual
environment.
Bend remedy is effective when printing on only one side.
Performing double-sided printing with a high bend remedy
temperature may cause the card to deform significantly.
As such, select the [Disable] button during double-sided printing.
When the [Disable] radio button is deselected, the printer switches
to and remains in the preheating mode (for approximately 10
minutes) until the bendy remedy heating roller’s temperature has
gone down.
This is not a malfunction. Wait for the printer to switch to the
Ready mode.
When the [Disable] button is selected, the speed is automatically
set to the maximum value of [+2].
The stronger the bend remedy force, the less glossy the surface of
the remedy side will be.

m Card Type
The appropriate value varies according to the type of card used. You
can change the card type in the [Media Setting] Tab.
For more details, refer to "Card Type" (A page 112) in the “[Media
Setting] Tab”.

m [Update] button
Applies the selected value to the printer.

m [Refresh] button
Displays the printer settings on the screen.

112

m Ink Status
m Name

Displays the name of the loaded ink ribbon. A message indicating
the cause appears when the ink ribbon cannot be recognized.
For more details, refer to "Ink ribbon cannot be recognized" (A page
113) .
m Number of Ink Sets

Displays the specification of the loaded ink ribbon in the number of
images. This is not an indication of the current ink level.
m Ink Lot Number

Displays the lot number of the loaded ink ribbon.

m Card Type
m Material

For selecting [PVC], [PET-G] or [HR-PET-G] as the card material. An
optimal value for the retransfer speed and temperature settings is
displayed according to the selected card.
The optimal value of other materials will not be displayed.
[HR-PET-G] : Heat-resistant PET-G
"[Retransfer] Tab" (A page 111)
"[Bend Remedy] Tab" (A page 112)
m Thickness

For setting the discharge rate to the card stacker in accordance with
the card thickness. Set this to [Standard] during normal use.

Cautions:
To use cards of different thickness, refer to “Adjusting Card
Thickness” and adjust accordingly.
"Adjusting card thickness" (A page 63)
v If the material of the cards to be used varies across printers, set
the card material separately.
v

Setup
m Film Type
Displays the specification of the loaded retransfer film in the number of
images. This is not an indication of the current film level.

m [Update] button

[Property] Tab
This tab displays the device configuration.

Applies the selected value to the printer.

m [Refresh] button
Displays the printer settings on the screen.
Ink ribbon cannot be recognized
If the ink ribbon cannot be recognized, the cause for this problem is
indicated in the [Name] field under [Ink Status].

.

m

Cause and Action During Ink
Recognition Error

(252:Invalid TAG
Data)

The TAG record data adhered to the ink
ribbon is incorrect. Replace the ink ribbon
and try again.

(253:Defective
TAG)

Unable to establish communication with
the TAG adhered to the ink ribbon.
Replace the ink ribbon and try again.

(254:No TAG)

Unable to read the TAG adhered to the ink
ribbon. Check to ensure that the ink ribbon
is correctly set.

(255:Defective R/
W)

Printer TAG reader error. The printer
needs to be repaired.

.

Message

m Optional Unit Configuration
Displays the configuration of optional devices.

Cautions:
v

v

If a setting other than [None] is displayed for the contact or noncontact IC encoder, it means the configuration supports installation
of an IC encoder, and is not an indication that an IC encoder has
been installed.
Consult our authorized dealers on how to install the IC encoder.

m Version
Displays the firmware version of the printer and laminator. If a
laminator is not connected, [????????] will appear.

m Counter
Displays the counter value of the printer.
m Print Counter (free counter)

Displays the total number of cards that are correctly printed.

Memo:
Clicking [Clear] for “Print Counter” in the [Printer Status] Tab
resets the counter value of the [Print Counter] to 0.
"Print Counter" (A page 109)
v

m Cleaning Counter

Displays the number of cards that are correctly printed after the last
cleaning.
m Error Counter

Displays the number of cards that are not correctly printed.

Memo:
Clicking [Clear] for “Print Counter” in the [Printer Status] Tab
resets the counter value of the [Error Counter] to 0.
"Print Counter" (A page 109)
v

m Printer Total Counter (total counter)

Displays the number of cards that are correctly printed.
m Thermal Head (head counter)

Displays the number of print ink panels for the thermal head.
For example, when printing on a single side using all YMCK inks, 4
are added to each card.

113

Setup

[Printer Select] Tab

m

This tab is used for selecting a printer and specifying the network
settings.

m

Registering printers for the IPv4 address
A Select [IPv4], and enter the IPv4 address in the pull-down
menu.
B Click [Scan Printer] to display the registration confirmation
dialog box.
C Click [OK] to register the printer for the entered IP address to
the pull-down menu.
Registering printers for the IPv6 address
A Select [IPv6], and enter the IPv6 address in the pull-down
menu.
B Click [Scan Printer] to display the registration confirmation
dialog box.
C Click [OK] to register the printer for the entered IP address to
the pull-down menu.

m Deleting a printer

You can select a printer and delete it from the pull-down menu.

.

m

m

m Current Printer
m Selecting a printer

Selecting a printer from the pull-down menu switches the display to
the current status of the selected printer.
m Searching a printer

Clicking the [Scan Printer] button displays the search results in the
pull-down menu.
m

m

m

Searching USB connection printers
A Click [Scan Printer].
B Printer search is performed, and the result is displayed in the
pull-down menu.
Searching printers for the IPv4 address
A Select [IPv4], and click [Scan Printer].
B Printer search is performed, and the result is displayed in the
pull-down menu.
Searching printers for the IPv6 address
A Select [IPv6], and click [Scan Printer].
B Printer search is performed, and the result is displayed in the
pull-down menu.

The printer connected via Ethernet (LAN) may not be searchable if
IPSec is enabled. In this case, search the printer again after
registering the printer.

m Registering a printer

You can enter the IP address in the pull-down menu to register the
printer for the IP address in the menu.

Memo:
v

v

Registered IP addresses will be stored in the memory even after
exiting the status monitor.
The printer cannot be registered if the IP address format is
incorrect.

For setting the name of the selected printer.
You can input up to 10 ASCII characters. Symbol characters may not
be displayed on the operation panel.

m Default Interface
For setting the interface during startup. For Ethernet (LAN) connection,
the settings are displayed in the read-only mode, and they cannot be
changed.

Cautions:
v

v

Regardless of the default interface setting, priority is given to USB if
a USB cable is connected.
To assign priority to the USB connection, enable the operation of the
computer and USB hub.
m Network

Enables you to print via the Ethernet (LAN) connection.
m USB

Enables you to print via the USB connection.

m IPv4 Network Setting
For setting items related to Ethernet (LAN). For Ethernet (LAN)
connection, the settings are displayed in the read-only mode, and they
cannot be changed.

Cautions:
v

v

v

114

Deleting printers for the IPv6 address
A Select [IPv6], followed by selecting the printer to delete from
the pull-down menu.
B Select [Delete Printer] from the pull-down menu. A deletion
confirmation dialog box appears.
C Click [OK] to delete the selected printer from the pull-down
menu.

m Printer Name

Cautions:
v

Deleting printers for the IPv4 address
A Select [IPv4], followed by selecting the printer to delete from
the pull-down menu.
B Select [Delete Printer] from the pull-down menu. A deletion
confirmation dialog box appears.
C Click [OK] to delete the selected printer from the pull-down
menu.

Determine the network setting items according to the instructions of
the network administrator for the location where the printer unit is
installed.
Other network devices may be affected if the network setting is
incorrect.
When only USB connection is used, there is no need to specify the
network setting.

Setup
m Obtain and IP Address Automatically

m Security Setting

Values such as the IPv4 address can be automatically acquired from
the DHCPv4 server.
If the DHCPv4 server is not found, settings in the [Use the following
IP Address] will be applied.

For setting items related to the IPSec of Ethernet (LAN). The settings
are displayed in the read-only mode when connection is established
via Ethernet (LAN). The settings cannot be changed.

Memo:

Cautions:
Determine the setting items according to the instructions of the
network administrator for the location where the printer unit is
installed.
v Encrypted communication cannot be established if the security
settings are incorrect.
v When only USB connection is used, there is no need to specify the
security settings. USB connection does not support encrypted
communication.
v It is not possible to specify the security settings for the printer unit
without using a USB connection.
v For details on downloaded files to be used for the security settings,
refer to "IPSec".
"IPSec" (A page 84)
v

v

v

v

For values automatically acquired from the DHCPv4 server, only
the IP address is displayed in [Current Address].
Values such as the IP address may change regularly according to
the DHCPv4 server settings.
If you want to use a static IP address for application software such
as the printer driver, set to [Use the following IP Address].

m Use the following IP Address

Uses a static IP address. Set the [IP Address], [Subnet Mask], and
[Default Gateway].
m Current Address

Displays the IPv4 address.

m IPv6 Network Setting

m IPSec Disable

For setting items related to Ethernet (LAN). For Ethernet (LAN)
connection, the settings are displayed in the read-only mode, and they
cannot be changed.

Communication is enabled only when IPSec is not used. The default
setting is [IPSec Disable].

Cautions:

Communication is established using IPSec. After [Details...] setting is
complete, [Preshared Key] or [Printer Certificate] is selected.

v

v

Determine the network setting items according to the instructions of
the network administrator for the location where the printer unit is
installed.
Other network devices may be affected if the network setting is
incorrect.
When only USB connection is used, there is no need to specify the
network setting.

Memo:
v

v

Selecting [IPSec Enable] enables [Details...].
Clicking the [Preshared Key] or [Printer Certificate] button does not
enable you to change the settings.

Encrypted communication by IPSec
Refer to the table below on whether encrypted communication by
IPSec can be performed.
Printer
IPSec Policy of PC
Settings
Security
Request for
Not
Required
Security
Protected
m

m Obtain and IP Address Automatically

Values such as the IPv6 address can be automatically acquired from
the DHCPv6 server.
If the DHCPv6 server is not found, settings in the [Use the following
IP Address] will be applied.

Memo:
v

v

v

For values automatically acquired from the DHCPv6 server, only
the IP address is displayed when you click [Details...].
Values such as the IP address may change regularly according to
the DHCPv6 server settings.
If you want to use a static IP address for application software such
as the printer driver, set to [Use the following IP Address].

m Use the following IP Address

You can specify a static IP address as follows.
Click [Details...] to set [IPv6 Address], [Default Gateway], and
[Subnet Prefix Length].

“Disable
IPSec”
“Enable
IPSec” (When
authentication
fails)
“Enable
IPSec” (When
authentication
is successful)

Communication
disabled

Normal
communication

Normal
communication

Communication disabled

Encrypted
communication

Encrypted
communication

Communication
disabled

[Details...] button
Displays the [IPSec Setting] screen.
Downloads files required for IPSec authentication to the printer.
v

[Details...] button
Displays the [IPv6 Setting] screen.
Set [IPv6 Address], [Default Gateway], and [Subnet Prefix Length].
m

.

v

m IPSec Enable

115

Setup
File settings required for preshared key authentication
A preshared key file is required for preshared key authentication.
m

1

4

Select [CA Certificate] for [Download Type], and click [Select...]

5

Select a certification authority certificate file, and click [Write]

6

Click the [Close] button on the [IPSec Setting] screen

.

.

Select [Preshared Key] for [Download Type], and click
[Select...]

2

.

Select a preshared key file, and click [Write]

IPSec setting for the printer is complete after closing the screen.

.

v

3
v

Click the [Close] button on the [IPSec Setting] screen
IPSec setting for the printer is complete after closing the screen.

File settings required for certificate authentication
Certificate files for the printer as well as from the certification
authority are required for certificate authentication.
m

1

Select [Printer Certificate] for [Download Type], and click
[Select...]

m Sync Time

clicking the [Sync Time] button sends out the current time of the PC
to the printer. You can specify this setting via USB or network
connection.

m Other Network Setting
m Session Timeout

For setting the time interval before disconnecting automatically if
there is no communication after printing connection is established.
The default setting is [None].
m MAC Address

Displays the MAC address of the printer.

.

m [Update] button

2

Select a printer certificate file, and click [Write]

Applies the selected value to the printer.

m [Refresh] button

.

Displays the printer settings on the screen.

Enter the password for the printer certificate file, and click [OK]

.

3

116

Setup

[Security Lock] Tab

[Others] Tab

For displaying and setting the security lock status.

This tab enables you to perform test prints and download the firmware.

Memo:
For printers connected via Ethernet (LAN), the test print and
firmware download items are not displayed.

.

v

m Status
Displays the current security lock status.

m Setting
m [Security Lock]

Select [Security Lock], followed by clicking [Update] to activate the
security lock.
The security lock cannot be activated if a password is not specified.
m [Security Unlock]

.

m Test Print
Test print uses the printer’s self-diagnosis function without making use
of the printer driver. You can use it to verify whether the printer is
functioning correctly.

1
v

Select [Security Unlock], enter the password in [Type a password],
followed by clicking [Update] to deactivate the security lock.
m [New Password]

Select [New Password], and enter a password of up to eight
characters.
Enter the same password for [Type a password] and [Type the
password again to confirm], followed by clicking [Update] to set the
password.
m [Delete Password]

Select [Delete password], enter the password in [Type a password],
followed by clicking [Update] to delete the password.

Memo:
To change the password, you have to delete it and register a new
password again.
v If you forgot the password, please consult our authorized dealer or
the servicing personnel.
v There is no relation between the password for the status monitor and
the security number that is input on the operation panel of the
printer. You can specify different values for these items.
The password for the status monitor supports alphanumeric
characters.
"Security Lock" (A page 20)

Select [Single Side] or [Both Sides], and click [Print]
Test print starts. The built-in standard color pattern of the printer is
printed on a card.

m Firmware DownLoad
Updates the printer’s firmware.

1

Perform the “Firmware Update” procedure on the operation panel of
the printer

"Firmware Update" (A page 24)

2

Select a file, and click [Start]

3

Follow the instructions on the screen

Cautions:
v

v

v

For details on update of the printer’s firmware, please consult the
servicing personnel or our authorized dealers.
The printer may not start up if update of the firmware fails.

m Software
Displays the version and copyright information.

m [Update] button
Applies the selected value to the printer.

m [Refresh] button
Displays the printer settings on the screen.

117

Setup

Inline Encoding
v

v

m

"Inline Encoding Format" (A page 118)
"Character Code List" (A page 119)

Text string
following prefix A

Usable
character
code list B

Max.
string
length
C

1

~ ?0

String denotes
JIS2 magnetic
encoding data. D

7-unit code

69

2

~ ?1

String denotes ISO
track 1 magnetic
encoding data.

6-unit code

76

3

~ ?2

String denotes ISO
track 2 magnetic
encoding data.

4-unit code

37

4

~ ?3

String denotes ISO
track 3 magnetic
encoding data.

4-unit code

104

5

~ ?4

Contact IC
encoding data.

8-unit code

32760

6

~ ?5

Non-contact IC
encoding data.

8-unit code

32760

7

~ ?6

String denotes ISO
track 1 magnetic
encoding data.

7-unit code

69

8

~ ?7

String denotes ISO
track 3 magnetic
encoding data.

7-unit code

69

9

~ ?8

String denotes ISO
track 1 magnetic
encoding data
(AAMVA standard).

6-unit code

79

10

~ ?9

String denotes ISO
track 3 magnetic
encoding data
(AAMVA standard).

6-unit code

79

A Make sure that the string is not broken, and use the same font.
B Encoding cannot be performed correctly if characters that do not
conform with the usable character code list are used.
C The maximum string length is the number of characters including
control codes and excluding prefixes.
D Half-width katakana characters can be used. For a list of usable
characters, refer to the Katakana Character Code List.

Cautions:
v

v

Character strings may not be recognized as encoding data if they
are processed as graphics, such as screen captures. Processing of
character strings is dependent on the application software in use.
Enter the inline encoding character strings in the first image of each
card to be printed.

118

C
ABC

.

Inline encoding can be performed by enabling the settings in the
[Encode] tab of the printer driver settings.
"[Encode] Tab" (A page 94)
v Encoding data can be sent to the printer through the printer driver
using the special character strings (prefixes) described below.
This function is called “inline encoding”.
v Adding a prefix (tilde (~), ?, or numeric characters) at the beginning
of a text string enables the string to be recognized as encoding data.
Character strings including prefixes are not printed on the card when
they are recognized as encoding data.
v

Prefix (halfwidth
character
string)

B
ABC
~?1DEF

Inline Encoding Format

No.

Example

A

A Textbox character strings of application software
B Character string to be printed on card
C Encoding data to be sent to ISO track 1

DEF

Setup

Character Code List
m

ASCII character code list
Below is the list of usable ASCII character codes. Specify the text
string to encode using the usable half-width characters for each of
the unit codes.
.

v

b7

0

0

0

0

1

1

1

1

b6

0

0

1

1

0

0

1

1

b5

0

1

0

1

0

1

0

1

0

1

2

3

4

5

6

7

0

@

P

`

p

1

A

Q

a

q

b4 b3 b2 b1

v

0

0

0

0

0

0

0

0

1

1

!

0

0

1

0

2

"

2

B

R

b

r

0

0

1

1

3

#

3

C

S

c

s

0

1

0

0

4

$

4

D

T

d

t

0

1

0

1

5

%

5

E

U

e

u

0

1

1

0

6

&

6

F

V

f

v

0

1

1

1

7

'

7

G

W

g

w

1

0

0

0

8

(

8

H

X

h

x

1

0

0

1

9

)

9

I

Y

i

y

1

0

1

0

A

*

:

J

Z

j

z

1

0

1

1

B

+

;

K

[

k

{

1

1

0

0

C

,

<

L

\

l

|

1

1

0

1

D

-

=

M

]

m

}

1

1

1

0

E

.

>

N

^

n

~

1

1

1

1

F

/

?

O

_

o

DEL

LF

A Range of usable text characters for 7-unit code
B Range of usable text characters for 6-unit code
C Range of usable text characters for 4-unit code
D Tilde character (Hexadecimal: 7E)
The start sentinel and end sentinel listed below cannot be used in
the encoding data.
Unit Code

Start Sentinel
(Hexadecimal)

End Sentinel
(Hexadecimal)

4-unit code

;

(3B)

?

(3F)

6-unit code

%

(25)

?

(3F)

7-unit code

DEL

(7F)

DEL

(7F)

119

Setup

List of Error Codes
Printer (Error Code:0x01000000-0x01040000)
No.
1

2

3

Error Code
0x0102D000

0x0102D100

0x0102D300

Description

Actions (Reference Page No.)

Cards have run out.

Replenish the cards. (A page 31)

The card hopper is detached.

Install the card hopper. (A page 63)

The printer door is open.

Close the door, and press K N B to reset the printer. (A page
22)

The cleaning unit is detached.

Install the cleaning unit. (A page 35)

The printer is busy.

-

0x0102D400
0x0102D500
4

0x0102DA00

Preheating is in progress.

Wait until preheating is complete.

5

0x0102DB00

Printer is initializing.

Wait until initialization is complete.

6

0x0102DC00

Offline testing is in progress.

Wait until the offline test is complete.

Cleaning is in progress.

Wait until cleaning is complete.

Operation panel is currently in use.

-

The printer is in the transport mode.

Cancel the transport mode. (A page 29)

7

0x0102DD00

8

0x0102DE00

The firmware cannot be downloaded.

Set the printer to the download mode. (A page 24)

9

0x0102FD00

The printer is in the Power Saving mode.

Resetting the printer temporarily cancels the Power Saving mode. (A
page 22)
The printer resets automatically when the printer driver is used to start
printing.

10

0x0102FE00

Password authentication is not complete.

-

11

0x0102RRRR

The printer is not ready.

-

12

0x01039000

Failure occurred during card loading.

Remove the card according to the procedure for the "Error Code: Jam
(Hopper) 90". (A page 46)

13

0x01039100

Card jam near the card turn over unit.

Remove the card according to the procedure for the "Error Code:
Jam(TurnOver) 91". (A page 47)

14

0x01039200

Card jam near the magnetic encoder.

Remove the card according to the procedure for the "Error Code: Jam
(MG) 92". (A page 49)

15

0x01039300

Card jam near the card feed roller.

Remove the card according to the procedure for the "Error Code: Jam
(Transfer) 93". (A page 50)

16

0x01039400

Card jam near the card outlet.

Remove the card according to the procedure for the "Error Code: Jam
(Discharge) 94". (A page 51)

17

0x01039500

Card jam near the retransfer heating roller.

Remove the card according to the procedure for the "Error Code: Jam
(Retran.) 95". (A page 52)

18

0x0103A100

Retransfer film is broken.

Repair the retransfer film. (A page 56)

Retransfer film is not detected.

Install the retransfer film correctly. (A page 61)
Check the card specifications.

19

0x0103A800

A writing error has occurred during magnetic
encoder self-diagnosis.

20

0x0103AD00

An error has occurred during magnetic encoding
data writing.

21

0x0103AE00

An error has occurred during magnetic encoding
data reading.

22

0x0103B000

An incorrect ink ribbon is installed.

Install a correct ink ribbon.

23

0x0103B100

Ink ribbon is broken.

Repair the ink ribbon. (A page 54)

Ink ribbon is not detected.

Install the ink ribbon correctly. (A page 60)

A media error has occurred.

Check the card specifications.

24

120

0x0103RRRR

Setup

Printer (Error Code:0x01040000-0x02000000)
No.

Error Code

Description

Actions (Reference Page No.)

25

0x01044400

A hardware error has occurred.

26

0x0104AB00

An error has occurred in the mechanical
component of the magnetic encoder.

27

0x0104AC00

A hardware error has occurred in the magnetic
encoder.

28

0x0104C100

A heating roller operation error has occurred.

29

0x0104C200

The temperature of the bend remedy heating
roller or retransfer heating roller is too high.

30

0x0104C300

An internal 24v instantaneous interruption is
detected.

31

0x0104D800

A hardware error has occurred during
initialization.

32

0x0104F000

The temperature of the retransfer heating roller is
too high.

33

0x0104F100

The retransfer heating roller is faulty.

34

0x0104F200

The thermistor of the retransfer heating roller is
faulty.

35

0x0104F300

The temperature of the bend remedy heating
roller is too high.

36

0x0104F400

The bend remedy unit is faulty.

37

0x0104F500

The thermistor of the bend remedy heating roller
is faulty.

38

0x0104F600

The operating ambient temperature of the printer
is too low.

Check the temperature. If the same problem recurs within the range of
operating ambient temperature, turn off the power and consult our
authorized dealers.

39

0x0104F800

The temperature of the thermal head is too high.

40

0x0104RRRR

A hardware error has occurred.

Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

41

0x01051A00

Printer command is incorrect.

Please consult our authorized dealers.

Turn off and on the power again. If the same problem recurs, turn off
the power and consult our authorized dealers.

0x01052000
42

0x01052100

A security key has already been set. A new
security key cannot be specified.

-

43

0x01052200

Entry does not match the preset security key.

-

44

0x01052300

Security key has not been specified. The security
lock function is not enabled.

-

45

0x01052400

Printer command is incorrect.

Please consult our authorized dealers.

0x01052600
46

0x01052700

Ink ribbon specification is incorrect.

Ensure that the printer driver’s ink setting matches the installed ink ribbon.
(A page 87)

47

0x01052A00

Printer command is incorrect.

Please consult our authorized dealers.

48

0x01052B00

Magnetic encoding data is incorrect.

Check the card specifications.

49

0x01052C00

IC encoder is not installed.

-

50

0x01052D00

Magnetic encoder is not installed.

-

51

0x01052E00

Optional devices are not installed.

-

52

0x0105RRRR

A command error has occurred.

Please consult our authorized dealers.

0x010BRRRR
53

0x0142A200

Retransfer film has run out.

Replace with a new one. (A page 33)

54

0x0142B200

Ink ribbon has run out.

Replace with a new one. (A page 32)

121

Setup

Printer Driver (Error Code:0x02000000-)
No.

Error Code

1

0x02RRRRRR

Printer is not found.

Check the printer connection.

2

0x0300274D

Printer is not found.

Check the printer connection.

Printing using a USB-connected printer cannot
be performed via Ethernet (LAN) connection.

To print via Ethernet (LAN) connection, disconnect the USB cable from
the printer. (A page 64)

Printer is not found.

Check the printer connection.

3

0x03RRRRRR

Description

Actions (Reference Page No.)

A communication error has occurred.
4

0x04RRRRRR

A communication error has occurred.

Check the printer connection.

5

0x09RRRRRR

A command error has occurred.

Check the computer settings.

6

0x10000103

An error has occurred during magnetic encoding
data writing.

Check the card specifications.

7

0x10000201

Contact IC encoding program is not found.

Please consult our authorized dealers.

8

0x10000202

Unable to establish communication with the
contact IC encoder.

9

0x10000203

An error has occurred during contact IC encoding
data writing.

Check the card specifications.

10

0x10000301

Non-contact IC encoding program is not found.

Please consult our authorized dealers.

11

0x10000302

Unable to establish communication with the noncontact IC encoder.

12

0x10000303

An error has occurred during non-contact IC
encoding data writing.

Check the card specifications.

13

0x10000401

User program is not found.

Please consult our authorized dealers.

14

0x10000403

An error is returned for the user program.

15

0x10000501

Magnetic encoding program is not found.

16

0x10000503

An error has occurred during magnetic encoding
data writing.

17

0x10000504

An error has occurred during magnetic encoding
data reading.

18

0x10000505

A magnetic encoding command error has
occurred.

19

0x10000601

End notification program is not found.

20

0x10000603

An error is returned for the end notification
program.

21

0x10001001

Ink ribbon cannot be recognized.

22

0x10001002

Ink ribbon specification is incorrect.

23

0x10001003

IC encoder is not installed.

-

24

0x10001004

Magnetic encoder is not installed.

-

25

0x10002000

Printer is not found.

Check the printer connection.

26

0x1000200R

The printer is not ready.

-

122

Check the card specifications.

Please consult our authorized dealers.

Ensure that the printer driver’s ink setting matches the installed ink
ribbon. (A page 87)

Setup

Frequently Asked Questions
v

v

v

Image at the top right corner is not printed

"Printing Settings" (A page 123)
"UV Ink" (A page 123)
"Others" (A page 123)

Printing Settings
The edge of the image is not printed
v

v

In the case of printing using UV ink, the printer always prints the
MAC address. If the “Number of retransfer film panels” in the UV ink
settings is set to “1 panel”, the printer will not print the image that is
inside the MAC address printing area (top right or bottom left corner).
Position the image so that the printing area of the YMCK ink does
not overlap with that of the MAC address.
If the “Number of retransfer film panels” is set to “2 panels”, the
printer will print the YMCK image.
"MAC Address Position" (A page 92)
v

Check the printing margin setting in the application software.
About 1 mm from the edge of the image is not printed on the card.
Refer to the following diagram.

A part of the image is not printed
If the “Number of retransfer film panels” in the UV ink settings is set
to “1 panel”, the area where the UV ink overlaps with the YMC ink
will not be printed.
Position the image so that the printing area of the YMC ink does not
overlap with that of the UV ink.
If the “Number of retransfer film panels” is set to “2 panels”, the
printer will print the YMCK image.
"Number of retransfer film panels during printing" (A page 93)
v

B

C

How can I print images with the UV ink without the
background color?
Paint the background of the image with a specific color such as by
using a graphic software.
Set the color in [No printing color] of the [UV ink] dialog box.
Select the background color carefully, as any color in the image that
is the same as the background color will not be printed.
"No printing color" (A page 91)

.

v

A About 1 mm
B (X=0, Y=0)
C (X = approx. 87.5 mm, Y = approx. 56.0 mm)

The card is discharged without being printed
The [Print] checkbox in the [Print] tab may not be selected. Select
the [Print] checkbox.
"[Print] Tab" (A page 87)
v

How can I print black color using the Resin K ink?
Select [2.K], [3.YMCK], [5.K+UV] or [6.YMCK+UV] for [Print mode] in
the [Print] tab.
"[Print] Tab" (A page 87)

Image using the UV ink is not printed
The format of the image file is not supported.
"Windows Bitmap File Format" (A page 93)
v Other application software may be using the image file.
v

Hidden by the Resin K ink

v

How can I print a card using the security erase function?
Select [2.K], [3.YMCK], [5.K+UV] or [6.YMCK+UV] for [Print mode] in
the [Print] tab, and select the [Security erase] checkbox.
Doing so enables the security erase function for the Resin K ink.
The security erase function is enabled when using the YMCK,
YMCKK or YMCKUV ink.
For details on the settings, please consult our authorized dealers.
"[Print] Tab" (A page 88)

v

If the “Number of retransfer film panels” in the UV ink settings is set
to “1 panel”, UV ink will not be printed at the area where it overlaps
with the K ink.

Others

v

How can I perform magnetic/IC encoding?
v

Special applications are required for methods other than inline
encoding.
For more details, please consult our authorized dealers.

Printing cannot be performed through network sharing
How can I store the print settings?

v

Clicking [Save...] in the [Setup] tab enables you to save the print
settings in a file.
Clicking [Load...] in the [Setup] tab restores the print settings from
the saved file.
"[Setup] Tab" (A page 87)
v

When the access authority of the computer is not proper, the printer
may be unable to perform printing even if installation of the printer
driver is completed through network sharing.
Ensure that the access authority is proper according to the
instructions of the network administrator.

How can I set USB as default?
UV Ink

v

You can fix the interface to “USB” by setting [Default Interface] in the
[Printer Select] tab on the status monitor to [USB].

How can I print cards using the UV ink ?
Select [4.YMC+UV], [5.K+UV], or [6.YMCK+UV] for [Print mode] in
the [Print] tab, and specify the relevant item in [UV ink...].
If UV ink is not installed into the printer, an error will occur during
printing.
"[Print] Tab" (A page 87)
"[UV ink] Dialog Box" (A page 91)
v

How can I set the IP address of the network?
v

To set the network, it is necessary to connect the printer via USB
and perform the setting on the status monitor.
Install the USB driver. After setting the network, remove the USB
cable.

123

CX-7000
Card Printer

LST1006-002B



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Create Date                     : 2011:02:18 12:08:30+09:00
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Creation Date                   : 2011:02:18 12:08:30+09:00
Mod Date                        : 2011:02:22 17:28:24+09:00
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Format                          : application/pdf
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