KENMORE Water Softener Manual L0522348
User Manual: KENMORE KENMORE Water softener Manual KENMORE Water softener Owner's Manual, KENMORE Water softener installation guides
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OWNER'S MANUAL MODEL NOS. UltraSoft 800 625.388800[_ UltraSoft 880 625.388880[_ Caution: Read and Follow All Safety Rules and Operating Instructions Before First Use of This Product. If you have questions when installing, operating or maintaining your softener, and when setting the timer, call this toll-free number... 1-800-426-9345 M - F, 7 am - 8 pm, CST UltraSoft Water Softeners with High Performance Valve _i, Warranty For repair or replacement parts, call this toll-free number... 1-800-366-7278 See back cover for other Sears service numbers. _i, Start Up / Setting Timer 4, How It Works _i, Care Of _i, Specifications www.KenmoreWater.com SAVE THIS MANUAL Systems Tested and Certified by NSF International against NSF/ANSI Standard 44 for softener performance and the chemical reduction claims specified on the performance data sheet, _i, Repair Parts Use the plastic bag and tie provided, to hang manuals nearby the softener for future reference, I I Sears, Roebuck and Co., 3333 Beverly Road, Hoffman Estates, IL 60179 USA I l PRINTEDIN U.S.A. 7276563 (Rev. C 8/24/05) WARRANTY SEARS RESIDENTIAL WATER SOFTENER FULL ONE YEAR WARRANTY ON WATER SOFTENER For one year from the date of purchase, when this water softener is installed and maintained in accordance with our instructions, Sears will repair, free of charge, defects in material or workmanship in this water softener. A FULL THREE YEAR ELECTRONICS WARRANTY For a period of three years from date of purchase, Sears will replace the BRINE TANK LIGHT, ELECTRONIC BOARD, SENSOR HOUSING, WIRING HARNESS, TRANSFORMER, MICRO SWITCH, DRIVE MOTOR, OR POWER CABLE, should they be defective in material or workmanship. A N T Y FULL TEN YEAR WARRANTY AGAINST LEAKS For ten years from the date of purchase, Sears will furnish and install a new current model water softener tank or salt storage drum, free of charge, if either the tank or drum develop a leak. TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS SERVICE CENTER THROUGHOUT THE UNITED STATES. This warranty applies only while this product is in use in the United States. This warranty gives you specific vary from state to state. Sears, Roebuck legal rights, and you may have other rights which and Co., D/817 WA, Hoffman If you want your water softener professionally installed, talk to your prompt, quality installation by Sears Authorized Installers. SEARS INSTALLATION POLICY SEARS All installation labor arranged by Sears shall be performed in a neat, workmanlike manner in accor- Estates, Sears Salesman. INSTALLATION salt hole cover. Fill in the blanks below and keep this book in a safe place so you always have these facts. ± The model number iaste And/Or for a WARRANTY installed, should the workmanship of any Sears arranged installation prove faulty within one year, Sears will, upon notice from you, cause such faults to be corrected at no additional cost to you. FACTS AND FIGURES TO KEEP pH Water Pressure Water Flow Rate He will arrange In addition to any warranty extended to you on the Sears merchandise involved, which warranty becomes effective the date the merchandise is dance with generally accepted trade practices. Further, all installations shall comply with all local laws, codes, regulations, and ordinances. Customer shall also be protected, during installation, by insurance relating to Property Damage, Workman's Compensation and Public Liability. Water Softener Model No.± Serial Number Date Installed Water Hardness Iron Content IL 60179 rating decal Grains Per Gallon Parts Per Million Odor Pounds / Square Inch Gallons Per Minute is on the rating decal, located on the rim, under the salt hole cover. A Iii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_ii TABLE OF CONTENTS WATER A B E 0 F C O N E N ,JJJJ SOFTENER START PAGE UP 1-1 a. Safety Guides B. Check List of Step-By-Step C. Program D. Sanitizing E. Adding Guides 1-2 To Install 1-3, 1-4 The Timer The Water HOW Faceplate B. Soft Water 1-5 Softener Salt to The Storage a. 1-6 Tank YOUR WATER SOFTENER WORKS 2-1 to 2-3 Timer Features Service Salt: Adding B. Keeping C. Protect D. Checklist OF YOUR to Storage Tank The Water Softener The Water 2-4 to 2-6 and Regeneration CARE a. NO. Softener (Not Getting WATER SOFTENER 3-1 / Salt Bridge 3-2 Clean From 3-3 Freezing 3-4 Soft Water) JJJ_J_J_J_J, ABOUT A. Dimensions YOUR SOFTENER / Specifications SERVICE 4-1,4-2 TECH. INFORMATION .... 5-1 to 5-4 Valve Service 5-5 a. Troubleshooting B. Rotary C. WATER Water Flow Through The Softener REPAIR a. Water Softener B. Brine Valve Assembly C. Valve Assembly PARTS 5-6 to 5-8 Valve- FOR WATER SOFTENER 6-1, 6-2 Complete .... 6-3, 6-4 6-5, 6-6 B SECTION1 WATER SOFTENER START UP A. SAFETY GUIDES S • Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. C T • Your water softener will remove hardness minerals and "clear water" iron* from water, up to the limits shown on page 4-1. It will not remove other types of iron, acids, tastes and odors, etc. It will not purify polluted water or make it safe to drink. • Protect the softener and piping from freezing. Damage from freezing voids the softener warranty. See page 3-3. N CAUTIONS PLEASE READ AND COMPLY WITH THE FOLLOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER OR OTHER PROPERTY, PERSONAL INJURY, OR POSSIBLE FATAL SHOCK. _JJJJJJJJJJJJJJJJ. _JJJJ _JJJJ JJJJJJJJJJ. JJJJJJJJJJ. _JJ_[JJJJJJJJJ" • THIS SOFTENER WORKS ON 24 VOLTS ONLY. BE SURE TO USE ONLY THE TRANSFORMER INCLUDED, AND PLUG IT INTO A NOMINAL 120V, 60 CYCLE HOUSEHOLD OUTLET THAT IS GROUNDED AND PROPERLY PROTECTED BY AN OVERCURRENT DEVICE SUCH AS A CIRCUIT BREAKER OR FUSE. IF THE TRANSFORMER IS REPLACED, USE ONLY AN AUTHORIZED SERVICE, CLASS II, 24 VOLT, 10 VA, TRANSFORMER. • Unplug the transformer right away if the power cable should become damaged or frayed. Make repairs, or replace the transformer, before plugging back into the power outlet. • Always unplug the softener from before removing outer valve covers. electrical power • This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. * The capacity to reduce by WQA test data. clear water iron is substantiated 1-1 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION1 WATER SOFTENER B. CHECK LIST OF STEP-BY-STEP START UP GUIDES TO INSTALL To be sure you have done all the steps to install the softener, read the following list. Refer to the Installation Manual, part no. 7258997, for step-by-step guides. Page numbers Manual unless referred to are in the Installation otherwise noted. _-" Is the house water flow going INTO the softener valve INLET? Trace piping to be sure. See pages 2-4 and 2-5. INLET w" Is the plumbing bypass valve (or 3 valves) set for SERVICE? Bypass valve(s) should always remain in soft water service position. Position in "bypass" only if needed for softener repairs. See FIG. 14, page 4-1 of this manual. _-" Is the valve drain hose connected the right way, and without sharp bends or kinks that could stop or reduce water flow? See page 3-5 in the installation manual. Page numbers Manual unless referred to are in the Installation otherwise noted. v Iv Ji J, 3- a e ,ir___r_. 1 _-" Is the transformer plugged into an inside, always live, grounded, 120V-60Hz electrical outlet? See pages 3-8 and 3-9 in the installation manual, and the wiring schematic on page 5-1 of this manual. plastic Bypass Valve(s) w" Be sure to restart California the water Efficiency heater. See page 3- 9. Requirement Your Kenmore Water Softener has a "High Efficiency" feature with an "ON" or "OFF" setting. This softener setting is shipped in the "OFF" position, which utilizes the maximum rated capacity while most often achieving maximum salt efficiencies. When installing this unit in the State of California, you MUST turn this setting to the "ON" position which may initiate more frequent recharges, however it will operate at 4000 grains per pound of salt or higher. If you wish to turn the Salt Efficiency feature "ON" ( "E" icon will show in display), follow the instructions in the Faceplate Section 2 of this manual. Timer Features, NOTE: Codes in the state of Massachusetts require installation by a licensed plumber. For installation, use plumbing code 248- CMR of the Commonwealth of Massachusetts, 1-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION1 WATER SOFTENER C. PROGRAM display F START UP THE TIMER RECHARGE button UP button \ STATUS @-- LOW SALT PRESS FOR TONIGHT HOLD FOR IMMEDIATE POWER ON Cus_merAss_nce 1-800-426-9345 Kenmo_Wa_com J DOWN button When the transformer is plugged in, a welcoming screen will show along with the model code HF45, and a test number (example: G1.0) for 10 seconds. Pressing the SELECT key will advance to next screen. Pressing any other key will keep the welcome screen on for another 10 seconds. Next, choice of language. appear. Then, 12:00 PM and PRESENT SELECT button button you have pressed, telling you to use another button. For example, while setting the hardness (step 2), the beeper sounds repeatedly when the display reaches 1 using the DOWN button, or the highest hardness setting using the UP button. _SET TIME • Press LANGUAGE the UP / DOWN buttons to move bar over the language preferred. enter and go to next screen. Model: Version: HF45 G1.0 Thank You For Choosing Kenmore ...For Quality Water Present Time: m _SET PM PRESENT If the words TIME PRESENT CHANGE TIME do not show in the dis(FIG. 2) until they do. Present If .... shows in the display, press the UP A orDOWN V button until HF45 shows. Then, press the SELECT button to set, and change to the Language display. If the tween present noon time and is bemid- night, be sure PM shows. the transformer at if other than HF45 Each press / DOWN of the UP buttons changes the time by one minute. Holding the buttons 16 minutes each second. Time: m AV If the present time is between midnight and noon, be sure AM shows. SOUND "BEEPER": A "beeper" sounds while pressing buttons for timer set-up. One beep signals a change in the face plate display. Repeated beeps mean the timer will not accept a change from the PM CHANGE Present AV Questions? Call 1- 800- 426- 9345 Kenmore AM CHANGE in changes Water SELECT Time: m 1-3 Problems, to • Press the UP / DOWN buttons to set the present time. Press UP to set the clock ahead; press DOWN to set the clock back. SELECT Notes: To check the model code, unplug the wall outlet and plug in again, shows, see page 5-3 to reset. SELECT OF DAY play, press the SELECT button AV Press the black Line SELECT the clock SECTION1 WATER SOFTENER C. PROGRAM _SET WATER HARDNESS Each press of the UP / DOWN hardness setting by 1. 25 (de- _SET The grains per gallon Hardness: (gpg) hardness of your _ Grains water supply is on your water analysis report. Be sure to write down water Av CHANGE SELECT test results on page A, and on instruction decal located under the salt cov- (REGENERATION) • Press the UP / DOWN buttons • Press the SELECT button plete initial programming. NUMBER l! • Press the UP / DOWN buttons to set your water hardness number in the display. The DOWN button moves the display to 1. The UP button moves the display to the highest setting (see maximum setting [] 5:39 Recharge PM [ ]]More Water Flow PCaterUsed'ibday: 0 Gallons Avg Daily Use: 0 Gallons Avg Salt/Rchg: 0.0 Pounds R_,charg,, Count 0 IF YOU NEED HELP SEE SECTION PM[ Tonight ]1More Flow FACE PLATE CALL TOLL TIMER FREE, FEATURES. 1-4 Problems, Questions? Call to com- PROGRAM MEMORY If electrical power to the softener goes off, the time display is blank but the face plate timer keeps the correct time for about 72 hours. When electrical power comes on again, you have to reset the present time only if the Set Present Time display is showing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. Even if the timer is incorrect after a long power outage, the softener works as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the timer to the correct time of day. PROGRAMMING THE TIMER, NUM BER 1- 800- 426- 9345. 2 FOR OTHER again, and recharge count. If the recharge count is reset to zero, the average pounds of salt per recharge is reset also. I I Tonight once Recharge storage tank. The present time is shown in the upper right hand corner. Options are shown in the top center of the display. If the unit is going to recharge tonight or is in a recharge, this is shown. By pressing the Up/X arrow displays the "More" screen. "More" Screen shows the water used today, average daily use, average pounds of salt used per recharge TIME to set the desired 5:39 Water glance. The black bars on the left column display the amount of salt in the the recharge starting hour. Be sure to observe the AMPM as you did when setting the present time of day. 20 gpg hardness +10 30 HARDNESS Normal Operating Screen has several useful items that can be viewed at a changes At the 2:00 AM recharge RechargeTime: time setting, the softener _ AM begins regeneration (see pages 2-3 and 2-4) at 2:00 AM and lasts appoxiAv CHANGE SELECT mately 2-1/2 hours. This is a good time in most households because water is not being used (see Automatic Bypass, page 2-6). If a different recharge time setting would be better for your household, do the following. reference. 5 = 10 (times) RECHARGE button • Press the SELECT button to display 2:00 AM (default) and RECHARGE TIME setting screen. If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30for your hardness number. 2 ppmironx THE TIMER Note: NUMBER • Press the SELECT button once to display fault) and HARDNESS setting screen. er, for future START UP 1- 800- 426- 9345 Kenmore Water Line SECTION1 WATER SOFTENER D. SANITIZE START UP THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested _i9 when installing. _The first time you sanitize your softener, be sure to do all steps in the installation manual, and on pages 1-2, 1-3 and 1-4 of this manual first. Note: Be certain the bypass valve is pulled out to "service" position. _lJ Lift the salt hole cover salt storage with 3 gallons tank and brinewell cover (remove and add about 3/4 oz. bleach) use a pail to fill the of water. brinewell _ Remove the brinewell cover (FIG. 2 and 3) and pour about 3/4 ounce, or 1 to 2 tablespoons, of common 5.25%, unscented, household bleach (Clorox, Linco, BoPeep, in the softener brinewell. D Press the RECHARGE White Sail, Eagle, button conds to start a recharge. several things. and • It fills the salt tank to the water does the softener level • It gets all the air out of the resin water, about 3 gallons hold for 3 se- This first recharge • It draws the bleach into and through to sanitize it. etc.) needed. tank. • It prepares the resin bed (see page 2-3) for service and flushes residual chlorine from the softener. Notes: This recharge takes about 2-1/2 or 2- 3/4 hours, pending on the salt type setting (page 1-4). de- You can sanitize salt the softener with o1"without in the storage tank. 1" Recommended by the Water Quality Assodation. water supplies, disinfecting. the may water softener On some need periodic 1-5 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION1 WATER SOFTENER E. ADDING SALT TO THE STORAGE Brine (salt and every is metered dissolved in water) is needed START UP TANK for each regeneration. The water for making brine into the salt storage tank by the softener. You must keep salt in the tank, but because the water softener is very efficient, it is not necessary to keep it full. In humid areas, it is best to fill the storage tank one quarter to one half full, and to refill it more often. Salt bridging (see page 3-1) occurs more often when conditions are humid. Use NUGGET or PELLET water softener salt. DO NOT use rock salts, as they have dirt and sediments that will stop the softener from working. When the salt cover is opened, on and the display automatically Level display. _._ the tank light turns goes to the Set Salt Before adding salt, be sure the brinewell cover is in place on the top of the brinewell. It is recommended to set the salt monitor system, although it is not required for proper operation (see page 2-2). POTASSIUM CHLORIDE, alternate to salt: The de- salt storage tank _ sign of this softener allows for the use of potassium chloride in place of salt (sodium chloride). 1) Place only one bag of KC1 in your softener at a time (the salt storage tank should contain no more than 60 pounds of KC1 at any one time). 2) A softener using KC1 should not be placed in areas with temperature fluctuations and high humidity (KC1 will harden in these environments and may make the softener inoperable). 3) Check the brine tank and brinewell (black tube in Sodium chloride Persons brinewell information: Water softeners using sodium for regeneration add sodium to the water. who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake. For example, if your water supply is 15 grains hard, you would have to drink 3 quarts of softened water to consume 335 milligrams of sodium. That is equivalent to eating 2-1/2 slices of white bread. salt storage tank) monthly. If hardening is present, pour small amounts of warm water on hardened areas until they loosen. 4) If you do use potassium chloride, see page 2-2 to set the timer for its use. Persons who are concerned about their drinking water should consider a Kenmore Drinking Water System that will remove or reduce in excess of 90% of the sodium and other drinking water contaminants. Note: The salt monitor system, page 2-2, is calibrated to the density of nugget or pellet water softener salt. The monitor will not work as accurately with other types of salt including rock and solar. WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES -- Some salts have an additive to help the softener handle iron in the water supply. These salts may be used if your water supply has a high iron content, although it is recommended to use Sears Resin Bed Cleaner 42-34426, for periodic treatments to keep your resin bed clean. This is available at your local Sears store. 1-6 Problems, Questions? Call brinewell cover 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i:_!! :i:_ SECTION 2 :i:!!! :i:_!! :i:_i] HOW A. I_ EXTRA S FACEPLATE RECHARGE - You have used more water The timer not refill the N You can start away, or you regenerate at other preset the following. ,JJJJJJJJJJJJJJJJ. JJJJJJJJJJ. JJJJJJJJJ. ,JJJ JJJJJJJJJ. 'dJ_idJdJdJdJ" ,JJ JJJJJJJJJ. softener After a regeneration right can set the timer to the next 2:00 AM (or recharge time). Do Recharge NOW Time Left Cycle: /_v 5:39 Recharge this Time. CHANGE SETTINGS Language P_sent Eme Hardness Recharge 2hne Back Exit /_V CHANGE I CHANGE to Settings recharge button once more if you decide to cancel the regeneration, RECHARGE TONIGHT will no longer be displayed Present Questions? Menu. Time: _ AM 2-1 Problems, SELECT softener will recharge at av CHANGE SELECT the wrong time of day. One press of the UP or DOWN button changes the time by one minute intervals. Press and hold either the UP or DOWN arrow, to scroll through the time at a faster rate. Flow at the next preset the ON/OFF-HOLD SELECT English Espafiol Frangais ]]Moro Water SELECT Language Present Time changes the current time of the faceplate. Be sure to have correct AM or PM time, or PM I Tonight MENU NOTE: If Language has been mistakenly changed, press SELECT button until you see English, Espaflol and Frangais in the display. The maximum number of presses is six and it could be fewer depending on which screen was displayed. Use the UP or DOWN arrows to place the black bar over language desired. Press SELECT twice to return to normal operating screen. TONIGHT er begins regeneration time. Press and release To get from the MAIN Settings Options Units Service Mode IL_III| bar to Language, and press SELECT. Move /_v black bar over your choice and press SELECT. Screen returns *Note: If the CLEAN feature is set to ON, a cleaning backwash (" C" icon and Backwash or Rinse flashes in the display, along with the minutes of the clean cycle remaining) precedes the recharge. play, the green recharge LED is on and the soften- driv- Language for all screens can be in English, Spanish or French. Move the black 141 : shows in the display and romeBackwash Left 4 : 35 More the green recharge LED is flashing. This screen shows the regeneration time and cycle time remaining. After regneration, you will have soft water again. Press and release (do not hold) the RECHARGE button. RECHARGE TO),rIGHT flashes in the dis- has menu In ,JJJJJJJJJJJJJJJJ. RECHARGE LED will turn SELECTIONS: menu, changes can be made to Language, Present Time, Hardness and RECHARGE recharge pressing the UP or DOWN buttons will move the black bar over the menu choices, and pressing the SELECT key will enter the individual menus which are described below. By placing the black bar over the word "Back" and pressing SELECT, will move back one screen. By placing the black bar over the word "Exit" will return the screen to the normal operating screen. ,JJJJJJJJJJJJJJJJ. Press the RECHARGE button and hold until *RECHARGE screen the green normal operating screen view, press the SELECT button. Once in a menu, dJdJdJdJ. RECHARGE and en programming. to the main menu usual (guests visiting) and you may run out of soft water before the next timer started regeneration. with salt before it was gone. you refill with salt: _dJ MENU than WORKS FEATURES on the screen off. ples are: - You did ,JJ TIMER Sometimes, a manually started regeneration (recharge) may be desired, or needed. Two exam- C T ,JJJJ YOUR WATER SOFTENER Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _,i_ !! _,i_ SECTION 2 _i:!!! _,i_ !! _,i_i] A. HOW YOUR WATER SOFTENER FACEPLATE Hardness changes the Hardness: hardness setting. Default is Grains 25. Pressing the UP or DOWN button changes the nmnber by one. Once cor/_v CHANGE rect number is shown, press SELEC I' to change to new setting. Recharge Fime is the when Recharge Time: the softener is scheduled to AM TIMER Choices When salt is added to tank, Salt Level nmst be changed to the new salt level in the tank. Use the UP or DOWN arrows to set. Observe the bars and the corre- /_v CHANGE Salt Level:m ] be used in accordance SELEC 5:39 PM Wa_ the normal operating screen will display lower right hand corner of the display. Salt Efficiency Level: ll ] When salt level drops to /CHANGE SELEC this point, the low salt LED will flash on the faceplate. Move the small cursor up or down by pressing the UP or DOWN arrows and observe the number in the display. When the correct number is displayed, press the SELECT key. Screen will return to Salt Options screen. Call I Ilml KC1 in the has three options. 2-2 Questions? _More High Performance, Salt Efficient and Max. Salt Efficient. Using Sodium Chloride (NaC1) with these options, High Performance allows the softener to operate at a normal efficiency rate. This is good for households with high water usage. At the Salt Efficient setting, the softener operates at a mininmm of 4,000 grains per pound of salt and set at Max. Salt Efficient, the softener operates at a mininmn_ of 4,250 grains per pound of salt. Use the UP or DOWN arrows to move the black bar over your choice. Press SELECI, and a warning screen will appear. Changing this setting will affect performance. Choose either Cancel or Accept. Display will return to Salt Options menu, press SELECI' once more to return to normal operating screen. NOTE: The state of California requires a setting of Salt Efficient or Max. Salt Efficient. Salt Alert Level is the lev- Problems, to of mainte- 0.0 gpn_ and return to Salt Options screen, if KC1 is selected number is displayed, press the SELECT key. Screen will return to Salt Options screen. The salt monitor is an estimate of your salt level; accuracy depends on type of salt used and regeneration characteristics. NOTE: The display automatically defaults to this screen and the tank light turns on when the salt cover is opened on the softener and returns to normal operating screen when salt cover is closed. Salt Alert SELECT rows to toggle between NaC1 or KC1 and press SELECI' to enter information sponding number value in the display. This number nmst match the number on the brine tube in the brine tank that the salt level is closest to. When the correct el at which you want your softener to signal that the salt level is low. Potassium Chloride see Owner's Manual 1) Place only one bag of KC1 in your softener at a time (the salt storage tank should contain no more than 60 pounds of KC1 at any one time), 2) A softener using KC1 should not be placed in areas with high temperature changes or high humidity (KC1 will harden in these environments and may make the softener inoperable), 3) Check the brine tank and brinewell (black tube in salt storage tank) monthly, if hardening is present, pour small amounts of warm water on hardened areas until they loosen. 4) Be sure to set the correct salt type depending on which salt type is used (NaC1 or KC1). Use the UP or DOWN ar- SaltOption OPTIONS QuickCharge RinsE. Option Recharge Count Back Exit SELECT /,v CHANGE /CHANGE Salt Type: NaC1 the following steps to help give you years nance free service. start a recharge. Default is 2:00 AM. Using the UP or DOWN arrows changes the /_v CHANGE SELECT time by one hour increments. When the desired time is shown, press SELECT to change and return to Settings menu. are Salt Options, QuickCharge, Rinse Option and Recharge Count. Salt Options has several selections: FEATURES Salt rlype allows you to chose between sodium chloride (NaC1), which is regular softener salt, or potassium chloride (KC1), which is an alternative to sodium chloride. KC1 should SELECT WORKS 1- 800- 426- 9345 Kenmore Water Line [i!i !! :,i_ !! :,i_ SECTION 2 _i:!!! :,i_ !! :,i_i] A. HOW YOUR WATER SOFTENER FACEPLATE TIMER FEATURES screen. When selecting OuickCharg.e. as an option, the softener will automati- [] 5:39 PM WORKS Move the black bar over 24 ttour or 12 Hour and press SELECT. Display will return to Units menu, press SELECT once more to return to normal operating screen. If 12 ttour clock is chosen, an AM or PM will be displayed, be sure that time is correctly set for AM or PM. 11 Mor cally recharge if 95% of capacity has been unexpectedly used and there is less than 1/2 gpm flow. The recharge will last 30 minutes and give the softener approximately 5,000 grains capacity. The softener will also run through a normal recharge cycle that night. Move the black bar over On or Off and press SELECT. Display will return to Salt Options menu, press SELECT once more to return to normal operating screen. A "Q" will be displayed on the normal operating screen if this option is chosen. Rinse Option has three choices. WaterSaver reduces Im by 20% the amount 5:39 PM Gallons / Liters option allows you to choose how the water usage is displayed on the normal operating screen. Move the black bar over Gallons or Liters and press SELECT. Display will return to Units menu, press SELECT once more to return to normal operating screen. Display will show either "lpm" for liters per minute or "gpm" for gallons per minute. Grains/PPM option allows you to choose either grains or parts per million. Move the blackbar over Grains or PPM and press SELECT. Display will return to Units menu, press SELECT once more to return to normal operating screen. All settings will be measured in grains or parts per million. 11 Mor of water used during regeneration. This option should only be used if feed water is from a municipal supply, 8 grains of hardness maximum, and no iron present. At Norreal setting the softener operates at normal water usage for regenerations, and Clean Feature adds an extra backwash and fast rinse in the regeneration cycle. Clean feature may be used when feed water has higher sediment or iron content. Default setting for UltraSoft 800 is "Normal", for UltraSoft 880, default is "Clean". Move the black bar over choice and Pounds/Kilograms option allows you to ther pounds or kilograms of salt used. black bar over Pounds or Kilograms and LECT. Display will return to Units menu, LECT once more to return to normal screen. MODE: Choices tions, Model faults. press SELECT. Display will return to Salt Options menu, press SELECT once more to return to normal operating screen. A "W" or "C" will be displayed on the normal operating screen if WaterSaver or Clean Feature option is chosen. over Yes or No and press SELECT. On the "More" screen, Avg. Salt/Rchg is reset to 0 also, if yes is selected. Display will return to Salt Options menu, press SELECT once more to return to normal operab ing screen. are 12/24 tIour Clock, Gallons / Liters, Grains / PPM and Pounds / Kilograms. 12/24 Hour UC_cIkTS ] ] ] Back Factory Defaults Back Exit V CHANGE I CHANGE SELECT ] 12/24 t{our Clock option al ows you to choose now the time is displayed on the normal operating screen. Diagnostics is a view only screen that displays information about the softener. What position the valve is in, if the motor is on or off, is the position switch open or closed, is some of the information on this screen (see pages 5-2 and 5-3). At this time HF45 is the only model Set Model screen. available in the Factory Defaults resets all settings. You must reprogram the timer to any customized settings if this option is used. 2-3 Problems, SELECT ] Exit /\V operating I Gallons/Liters Grains/PPM Pounds/Kilograms OpSet De- MODE Time Options has several selections. Clean Time, Backwash Time, Fast Rinse Time and Max Days/ Recharges can be modified to different time settings. Use the UP or DOWN arrows to change the number of minutes desired for each cycle and press the SELECT key. Screen returns to Time Options menu. Press SELECT once more to return to normal Recharge Count keeps track of the number of recharges, either from initial set up, or since last reset. Use the UP or DOWN arrows to move the black bar Choices are Time Diagnostics, and Factory SERVICE 'lime Options Diagnostics Set Model choose eiMove the press SEpress SEoperating Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :;_ !! :;_ SECTION KENMORE'S (UltraSoft ULTRA HOW YOUR WATER SOFTENER 2 _i:!!! :;_ !! :;_i] CLEANSING WORKS FEATURE 880 only) ultra cleansing The ultra cleansing feature keeps larger particles of sediment from entering the home's plumbing system. As water passes through the softener, the larger sedhnent particles are collected in the integrated basket and then rinsed to the drain before each re- screen / generation. The ultra cleansing feature provides added protection for water- using appliances by reducing the chance of larger particles entering the various product's valves and screens. An extra backwash will be pre-programmed into the electronics by the factory (see "Clean Feature" in Section 2 "Faceplate Thner Features" in this manual). This extra backwash will help keep the ultra cleansing feature screen clean. top distributor hnportant: The ultra cleansing feature is not intended to replace pretreatment filtration. For problem water applications, additional sedhnent filtration is recommended. Sears offers a full-line of dedicated tion products including the Whole Automatic Clarifying Filter. sediment ttome filtra- Filter and B. SOFT WATER SERVICE SERVICE When called and REGENERATION Note: If the Clean feature wash the softener is giving you soft water, it is "Service". During service, hard water comes is set to ON, additional and fast rinse cycles occur before from the house main water pipe into the softener. Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads (FIG. 5). As hard water passes through the bed, each bead attracts and holds the hardness minerals. This is Water Flow the Softener back- the fill cycle. Through in Service soft water OUT hard water IN called ion-exchanging. It is much like a magnet attracting and holding metals. Water without the hardness minerals (soft water) flows out of the softener and into the house soft water pipes.After a period of time, the resin beads hold all of the hardness salt storage tank (salt not shown) minerals they can, and cleaning with salt brine is needed. This cleaning is called regeneration or recharge. Regeneration is started at 2:00 aan. by the electronic timer (see page 2-5). It takes place in 5 stages or cycles. These are: ml [] [] FILL BRINING BRINE RINSE [] [] brine valve resin tank resin bed BACKWASH FAST RINSE 2-4 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :;_ !! :;_ SECTION B. HOW YOUR WATER SOFTENER 2 _i:!!! :;_ !! :;_i] SOFT WATER SERVICE REGENERATION and REGENERATION [] [] FILL: Salt, Brine is needed dissolved in water, to clean the hardness the resin beads. To make the brine, is called minerals water into brine. from flows BRINE the RINSE: resin After tank, all of the brine the brine valve is moved closes. Water keeps flowing the same way it did during brining except the brine flow has stopped, t tardness minerals and brine flush from the resin tank to the drain. into the salt storage area during the fill stage as shown in FIG. 6. Fill cycle length depends on how much soft water making capacity you have used since the last regeneration. As you use more water, fill time increases so more brine is made. The greater amount of brine cleans more hardness minerals from the resin bed. Brining and brine rinse together vary in the length of time they take, relative to the fill cycle length. Water Flow Through the Softener in Brining and Brine Rinse hard water hard water bypass OUT t I IN Water Flow Through the Softener in Fill soft water OUT WORKS drain hard water IN brine valve \ salt storage tank brine valve \ \ brine _]_ BACKWASH: During backwash, water flows UP through the resin tank (FIG. 8) at a fast rate to flush iron minerals, dirt and sediments from the bed and to the drain. cleaning. The bed lifts and expands Water Flow Through the Softener in Backwash \ fill water hard water [] BRINING: During from the salt storage the resin tank, brine brining, the brine is moved drain out the the resin on: --the hardness --the amount - - the amount --how hard water fIN area, into the resin tank. Inside cleans hardness minerals from the resin beads and they are discharged drain. How much brine is needed to clean depends bypass OUT t fast the brine The nozzle resin bed lifted of your watei, of water used during service, of resin in the softener, and venturi goes through and expanded the bed. (FIG. 7) make suction to take brine from the salt tank and put it into the resin tank. They keep the brine flow down to a very slow rate to get the best resin cleaning with the least salt. 2-5 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line for good [i!i !! :;_ !! :;_ SECTION B. [] FAST RINSE: HOW YOUR WATER SOFTENER 2 _i:!!! :;_ !! :;_i] SOFT WATER Backwash is followed SERVICE the softener returns ELECTRONICS to service. Two main parts of the softener's electronics a WATER METER, and _ a COMPUTER. are Hard WATER water goes into the resin tank where the resin bed again takes out the hardness minerals. Soft water goes to the house soft water pipes. METER-- The water meter is in the soft- ener valve outlet. As water flows through the meter, it sends electric pulses to the computer. The computer changes the pulses to measure the volume of water. Water Flow Through the Softener in Fast Rinse soft water and REGENERATION by a fast flow of water down through the resin tank. The fast flow packs the resin bed and gets it ready for return to service (FIG. 9). After fast rinse, WORKS hard water ooT !'" COMPUTER-The computer is part of the faceplate thner circuit board. It is programmed to know the softener's capacity (how many grains of hardness minerals it will take out of the water before a re- drain generation is needed). When starting the softener, page 1-4, you set it for the grains per gallon (gpg) hardness of the water. To find a regeneration pattern best for your needs, the computer uses: (1) water usage from the meter, (2) hardness setting, (3) softener capacity, and (4) time since the last regeneration. The computer always adjusts this pattern to your water using habits. It works toward providing you with soft water for the longest time and at the most efficient salt AUTOMATIC During the brining, usage. BYPASS brine rinse and backwash cycles ener, as factory programmed, regenerates from 2:00 AM to about 4:30 AM, a time when not much water is used. Softening capacity is used as hard water goes through the softener and hardness minerals are removed. When the computer determines that only enough capacity remains to provide soft water up to the next regeneration starting time (2:00 AM, or as otherwise set) it will schedule a regeneration. When the regeneration begins, *RECHARGE TIME REMAINING displays during the 2-1/2 hour regeneration. If you get up early in the morning and you can hear the softener regenerating, change the recharge starting time. Set the recharge time to 12:00 AM or 1:00 If the CLEAN AM (page 1-4). Then regeneration will start and end that much earlier and your water heater will not refill with hard water if a hot faucet is opened. wash ("C"is shown minutes of the clean recharge. of regeneration, HARD water goes through the softener valve and to the house pipes. If a faucet is opened, hard water is there for your needs, t towever, you should not use hot water, if possible, because the water heater will refill with hard water. The soft- * Note: feature is set to ON, a cleaning in the display, along with cycle remaining), precedes 2-6 Problems, Questions? Call 1- 800- 426- 9345 Kenmore back- Water Line the the [i!i !! :i:_!! :i:_!! :i:i SECTION A. SALT: ADDING WHEN S CARE OF YOUR WATER SOFTENER 3 TO ADD TO THE STORAGE SALT: The Salt tank Monitor System (see page 2-1) will turn the low salt light on to warn you when to refill with salt. Check for a low salt light a few weeks after you install the softener, and every week after that. Always refill at about the #2 salt monitor level. At this level, the C T N TANK, is about SALT BRIDGE 1/3 full. Never let the softener use all the salt before refilling. Without salt, you will soon have hard water. After filling, reset the Salt Monitor System, page 2-1. Note: You will have a loss in softening capacity get partly hard water if less than 10 inches itor level 2) of salt is in the storage tank. and may (salt mon- PLEASE SEE PAGE 1-6 FOR DIRECTIONS ON ADDING SALT. BE SURE TO RESET THE SALT MONITOR, PAGE 2-2. ,JJJJJJJJJJJJJJJJ. ,JJJJ JJJJJJJJJJJ. ,JJ JJJJJJJJJ. ,JJJJ JJJJJJJJJ. 'dJ_dJdJdJdJ. ,JJ JJJJJJJJJ. _dJ dJdJdJdJ. ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt Salt Bridge bridges, an empty space forms between the water and salt. Then salt will not dissolve (melt) in the water to make brine. Without brine, the resin bed does not regenerate and you will have hard water. push tool into salt bridge to break If the storage tank is full of salt, it is hard to tell if you have a salt bridge. Salt is loose on top, but the bridge is under it. The following is the best way to check for a salt bridge. 1 _ - Salt should be loose all the way to the bottom of the tank. t{old a broom handle, or like tool, up to the softener as shown in FIG. 10. Make a pencil mark on the handle, 1" or 2" below the top height of the rim. Then, carefully push it straight down into the salt. If a hard object is felt before the pencil mark gets to the top of the tank, it's most likely a salt bridge. Carefully push into the bridge in a few places to break it. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage it. 2 _ pencil mark salt broom handle water level If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only. 3-1 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :; _ !! :; _ !! :; :i SECTION CARE OF YOUR WATER SOFTENER 3 B. KEEPING NOZZLE THE WATER SOFTENER & VENTURI CLEAN Cleaning A clean nozzle and venturi (FIG. 11) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank duringregeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you will get hard water. Nozzle & Venturi Cap _ O-ring Seal --.__.___ Screen Support _._._.. Screen To get to the nozzle and venturi, remove the softener top cover. Be sure the softener is in service cycle (no water pressure at nozzle and venturi), then turn off the cap from the nozzle and venturi housing. Do not lose the large o-ring seal. Lift out the screen support and screen, then the nozzle and venturi. Wash and *Flow Plug Nozzle&_itkUell the gasket, flow plugs and FROM RESIN Nozzle & Venturi Housing *Install with numbered side up, concave side down. Be sure the largest flow plug is located in the nozzle & venturi housing. BED ter or other equipment store has trained people problems. Your water softener takes hardness minerals (calcium and magnesium) out of the water. Also, it can control some "clear water" iron. See maximum allowed water Screen *Flow Plug (HVDC) screens. Carefully replace all parts in the correct order. Lubricate the o-ring seal with silicone grease or Vaseline and place in position. Install and tighten the cap, by hand only. Do not overtighten, which may break the cap or housing. IRON _ tered directly over the smell holes in the nozzle & venturi housing. rinse the parts in warm water until clean. If needed, use a small brush to remove iron or dirt. Also check and clean _ is needed. Your local Sears to help you with iron water If your water supply has clear water iron, even though less than the maximum allowed, regular resin bed cleaning is needed. Your local Sears store has resin bed cleaner, Item No. 42-34426 for this. in the specifications on page 4-1. With clear iron, water from a faucet is clear when first put into a glass. After 15 to 30 minutes, the waterbegins to cloud or turn rust colored. A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet (called red water iron). To take red water iron out of watei, or over the maximum of clear water iron, an iron ill- Clean the bed at least every 6 months. If iron shows up in the soft water before 6 months, clean more often. Printed instructions are on the resin bed cleaner bottle. 3-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i _ !! :i _ !! :i :i SECTION C. If the softener CARE OF YOUR WATER SOFTENER 3 PROTECT is installed THE WATER where it could Close the shut-off ter pipe, _! Open _ Refer on the house near the water a faucet pressure valve ineter in the main or pressure soft water pipes Drain _ Softener tank. to vent 4-1. Move the stem in drain m Unplug the transformer at the wall outlet. Remove the salt hole cover and the main cover. Take off both drain hoses. Remove From wa- remove the large holding the brinewell cover to the drain. SLOWLY and CAREFULLY, tip it over until the rim rests on the wood block with the inlet and outlet over the drain. Do not clips at the and disconnect wood block Looking at FIG. 12, lay a piece of 2 inch thick board near the floor drain. Move the softener close softener inlet and outlet. Separate the softener from the copper tubes, or from the bypass valve. _1_ All Water in the softener. to FIG. 14 on page Carefully FREEZING all To a single bypass valve to bypass. Close the inlet and outlet valve in a 3-valve bypass system, and open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe. _ FROM fl_eeze (summer cabin, lake home, etc.), you must drain water from it to stop possible freeze damage. drain the softener: _1_ SOFTENER m the allow the softener's and outlet fittings Tip the bottom and hold until weight to rest on the inlet or they will break. of the softener up a few inches all water has drained. Leave the softener laying like this until use it. Plug the inlet and outlet dirt, bugs, etc. out. brine valve tubing at the nozzle and venturi assembly (see page 3-2). Lift the brine valve out of the brinewell. Tip the brine valve upside down to drain water. you are ready to with rags to keep 3-3 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :; _ !! :; _ !! :; _iSECTION D. CARE OF YOUR WATER SOFTENER 3 CHECKLIST ... TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what's wrong yourself and you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your softener still does not work, call your Sears Service Department. Note: 1. Also 2. If an Then, shows, To set to the read ERROR CODE, page 5-2. error code is not displayed, press SELECT button. Move black bar to Service Mode and press SELECT. move black bar to Set Model and press SELECT. The display must show HF45. If any other number the face plate computer is working on incorrect input and would probably be the cause of the problem. HF45, press either the UP/X or DOWN V button. When ttF45 shows, press SELECT twice to return normal operating screen. Reset the present time, hardness numbel, etc., pages 1-3 and 1-4. PROBLEM No soft water CAUSE No salt (or salt bridged) in the storage tank Add salt, or break the salt bridge (page 3-1). Press ON/OFF-HOLD (RECHARGE NOW) button and hold for 3 seconds to start a regeneration (see page 2-1). Transforrmer unplugged at the wall outlet, or power cable leads loose from the electronic board, fuse blown, circuit breaker popped, or circuit switched off. Check for loss of power due to any of these and correct. With the power back on, look at the time display and read PROGRAM MEMORY, page 1-4. Manual bypass valve(s) in bypass position Look at FIG.14 on page 4-1. Move the stem in a single valve to service. In a 3-valve bypass, open the inlet and outlet valves, and be sure to fully close the bypass valve. Dirty, plugged venturi Water hard sometimes CORRECTION or damaged nozzle & Take apart and clean or replace damaged parts (see page 3-2). Valve drain hose plugged or restricted The drain hose must not have kinks, sharp bends, or be raised too high above the softener (see page 16 in your installation manual). Hardness number setting too low Press Select, move the black bar to Settings and press Select again. Move black bar to Hardness, press select. Read the hardness number in the display and be sure the same grains per gallon is shown on your water analysis report. See page 1-4 to reset. Using hot regenerating water when softener is Avoid using hot water during this time because the water heater refills with hard water (see Automatic Bypass, page 2-6). Increase in the grains of hardness in your water supply Ask your Sears retail store for a new water analysis. Then make a new hardness number setting (page 1-4). 3-4 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _;_ !! _;_ SECTION KNOW ABOUT YOUR WATER SOFTENER 4 A. DIMENSIONS / SPECIFICATIONS S BYPASS C T Bypass valve(s) should always remain in soft water service position. Position in "bypass" only if needed for softener repairs. 1 7 SINGLE BYPASS E PULL OUT for service C A N \ /' ) _PUSH [ t ,JJJJJJJJJJJJJJJJ. ,JJJJ JJJJJ_JJJ. 3 - VALVE BYPASS ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. Salt Tank Height Resin Tank Diameter (nominal) C Resin Tank Height (nominal) D Inlet-Outlet Height E Overall Height F 1 Length F2 Width Distance between inletoutlet center lines 34 10 86.4 25.4 40 101.6 41-1/2 48 21 17 3-7/8 105.4 121.9 53.3 43.2 9.8 Bypass Valve FOR SERVICE CM A B IN for bypass ,JJJJJJJJJJJJJJJJ. ,JJ JJJJJJJJJ. 'JJJ_JJJJJJJJ,JJJJJ JJJJJJJJJ. VALVES close bypass valve open inlet & outlet valves Outlet Valve Inlet Valve FOR BYPASS open bypass valve close inlet & outlet valves MODEL NOS. UltraSoft 800 & UltraSoft 880 TIMER HF CODE HF45 WATER SUPPLY TO WATER SOFTENER Minimum water system flow (gpm) 3 Minimum-Max. water pressure (psi) 20 - 125 Minimum-Max. water temperature 40 - 120 (° F) Maximum water hardness (gpg) 160 Maximum "clear water" iron (ppm) * 12 SALT FOR WATER SOFTENER Type of salt needed nugget or pellet Alternate type of salt pure, evaporated, compacted water softener salt gpm = gallons per minute psi = pounds per square inch * Capacity additional to remove clear treatment if water gpg = grains ppm = parts per gallon per million water iron is substantiated by WQA test data. State supply contains greater than 5 ppm clear water iron. of Wisconsin 4-1 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line requires [i!i !! :;_ !! :;_ SECTION KNOW ABOUT YOUR WATER SOFTENER 4 A. DIMENSIONS / SPECIFICATIONS Pressure Drop (PSI) vs. Flow Rate (GPM) 35 3O 25 u) O. v o. 20 £ r_ .e 15 o_ .5 a. . " 10 0 i i i i i i i i i i i 2 4 6 8 10 12 14 16 18 20 22 24 Flow Rate (GPM) Intermittent flow rate does not represent rated capacity and efficiency. Continuous capacity and efficiency performance. the maximum service flow rate used for determining the softeners operation at flow rates greater than the service flow rate may affect OTHER SPECIFICATIONS Type of ion exchange material (resin) high capacity Amount of resin (cu ft) 1,25 Rated Softening Capacity (Grains @ Pounds Salt Dose) 13,300 @ 2.6 35,500 @ 9.8 45,100 @ 17,0 Efficiency Rating (Grains / Pound of Salt @ Minimum Salt Dose) This system test data. 5120 @ 2.6 Rated Service Flow Rate (gpm) 9.5 Pressure Drop at Rated Service Flow Rate (psi) 10 Max. Drain Flow Rate (gpm) 2.0 conforms to NSF/ANSI 44 for the specific The efficiency rating is only valid at the minimum ing to NSF/ANSI Standard 44. stated performance salt dose. claims as verified This softener and substantiated was efficiency 4-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line rated by accord- [i!i !! :;:_!! :;:_!! :;:_!! :; SECTION SERVICE TECH. INFORMATION 5 A. WIRING S TROUBLESHOOTING SCHEMATIC BACK OF TIMER (PWA) salt cover switch C T AC INPUT I POS / TURBINE 24VAC valve _ motor Transformer gm Turbine Sensor O_ bm NO Position Switch o NC FACEPLATE TON_HT HOU) FRO N UltmSo#800 ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. ,JJ JJJJJJJJ= ,JJ JJJJJJJJJ= _dJ dJdJdJdJ. ,JJJJJJJJJJJJJJJJ= ,JJJJJJJJJJJJJJJJ= ,J Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345. MAKE THESE INITIAL CHECKS FIRST _l-_The sharp floor. Does the time display show the correct time of day? - -If display is blank, check power source to the softener. _ Remove hose must be free of kinks and not elevated over 8 ft. above and the the top cover and salt tank cover. E Is there salt in the storage tank? Is the brine tubing connected? (See water diagrams). - -if an error code (Example: Error #3) shows in the faceplate display, go to AUTOMATIC ELECTRONIC DIAGNOSTICS. (See page 5-2). E Is the brine valve float set right? (See page 5-4). Press the SELECT button two times to display Settings menu. Move black bar to Hardenss and press Select. Be sure it is the correct setting for the household's water supply. (Make a hardness test of the raw water and compare with the hardness setting. Also test a soft water sample to verify if a problem exists.) Press the SELECT button twice more to return to normal operating display. Plumbing The bypass inlet and softener _Is drain bends, - - If Set Time is displayed, power was off for over 68 hours. The softener resumes normal operation but regenerations may occur at the wrong time. valve(s) must be fully in ser- connect to the vice position. _1_ valve the outlet inlet and transformer pipes outlet must respectively. plugged into grounded wall outlet, and the power tened securely to the controller? a If you do not find the problem after making initial checks, do the MANUAL INITIATED ELECTRONIC DIAGNOSTICS, and the MANUAL ADVANCE REGENERATION CHECK. "live", cable fas- 5-1 Problems, Questions? flow Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i :_!! :i :_!! :i :_!! :j SECTION SERVICE TECH. INFORMATION 5 A. AUTOMATIC ELECTRONIC TROUBLESHOOTING DIAGNOSTICS The faceplate timer (PWA) computer has a self-diagnostic function for the The chart appear, Error #1 below and shows the possible the error defects codes that could for each code. While an error code appears in the display, all face plate buttons are inoperable except the SELECT button. SELECT remains operational so the service person can make the MANUAL INITIATED ELEC- Service Required See Owners Manual electrical system, except for input power and water Diagnostics meter. The computer monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the faceplate display. TRONIC DIAGNOSTICS (below) to further the defect, and check the water meter. isolate POSSIBLE DEFECT MOST LIKELY CODE Error #1, Error #3, Error #4 Error #5 _--_ _, LESS LIKELY motor inoperative / wiring harness or connection to switch / position switch / valve defect causing hiqh torque faceplate timer (PWA) PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1. Unplug transformer from outlet 2. Correct defect 3. Plug in transformer 4. Wait for 8 minutes. The error code will return if the defect was not corrected. MANUAL INITIATED DIAGNOSTICS _To enter diagnostics, ELECTRONICS press the SELECT If you don't get a reading in the display, with faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumbing and check the turbine for binding. button once to go to the Main Menu. Move the blackbar to Service Mode and press Select. Move black bar to Diagnostics and press Select. You will see the following display, showing valve cycle position, position switch status (open or closed), and turbine operation. valve position indicator / f Pos : SERVICE 10:39:56AM Pos : SERVICE 0 : 00 Req Pos : SERVICE Motor : Off _-_c_ "Kbn: 0_0 { 10:39:56_M Gals: 0 Days : 1 _Rchgs Days: Rch_ Last _ : Rchgs: 0 _ / water Ilowino_ 0 : 00 turbine support & shaft : 0 Last Rchg :\4 \ \ turbine count (no switch Req Pos : SERVICE Motor : Off _-'_ Trbn : 126 Gals : 0 _1_ sensor housing position switch indicator (open) turbine count (water flowin¢l) outlet TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays 3 zeros. When water is flowing, a 000 to 140 count repeats for each gallon of water passing through the turbine. To check for positive operation of the turbine if zeros are shown, open a nearby soft water faucet and observe the turbine count. POSITION SWITCH STATUS: With the valve in ser- vice, or any of the recharge cycles, the switch indicator will show open _N-. While the valve is rotating from one position to another, the indicator will show the switch closed --,_-. A defect is probable if indications vary from this pattern. 5-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _i_ !! _i_ !! _i_ !! _iSECTION SERVICE TECH. INFORMATION 5 A. TROUBLESHOOTING TIMER NOTE: If the faceplate is left in a diagnostic display (or other displays when setting times or hardness), normal operating screen automatically returns if a button is not pressed within 4 minutes. To return to the diagnositc display, repeat step 1. _ Press the RECHARGE valve to each position and position indicators eration, or to possibly _1_ Press Mode press button to advance the and observe the switch to verify component opisolate a defect. Verify the model REPLACEMENT: Be sure the valve is in service position when replacing timer PWA (observe valve cycle indicator). the IL after installing and programming the replacement timer PWA, the valve is not in service position, do the following to assure correct cycle orientation, or timing, between the faceplate and valve. Use the MANUAL ADVANCE procedures, page 5- 4. With the RECHARGE NOW button, advance through the recharge cycles until the valve stops in service position. Select once to move back to the Service screen. Move black bar to Set Model and Select. PWA NOTE: The valve motor may automatically drive through several valve positions while searching for service. If an error code occurs, unplug the transformer, then plug in again. code. Set Model : ...HF45 shows. V CHANGE position markers (valve in service) SELECT This code identifies the softener nominal capacity size. if the wrong number shows, the softener will operate on incorrect programming. Do the following as needed. HF45 does show--Press mal operating the SELECT button to nor- display. CAM To change HF number -- Press button until HF45 shows. Then, button and reset the timer...page the UP or DOWN press the SELECT 1-3. 5-3 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _;_ !! _;_ !! _;_ !! _;SECTION SERVICE TECH. INFORMATION 5 A. MANUAL ADVANCE TROUBLESHOOTING REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. Note: If water system pressure is low, an elevated hose may cause back pressure, stopping brine _I_ Note: The faceplate display must show normal operating screen. If an error code shows, first press the SELECT button to enter the diagnostic display. _ Press the RECHARGE button and hold in for 3 seconds. The Recharge display shows as the softener enters the fill cycle of regeneration. When FILL time begins to count down, remove the brinewell cover and, using a flashlight, observe fill water entering the tank. *Note: if the CLEAN feature is set to ON, Again press RECHARGE to move the softener into backwash. Look for a fast flow of water from the drain hose. a. An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose. ImPress RECHARGE structed or brine does not enter the tank, the softener into fast any brine that may remain the brining cycle test. _To the clean return CHARGE. the softener [1 , ' in the resin to service, tank from press BRINE VALVE FLOAT SETTING look for an ob- nozzle, venturi, fill flow plug, valve riser pipe. CYCLE FLOW RATES (GALLONS _ to move rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out icon flashes while the backwash or fast rinse cycles are in progress, along with the minutes remaining in each cycle. This proceeds the normal regeneration cycle. a. If water brine tubing, 0.3 (1.1 liters) BRINING '_ .22 (.83 liters) BACKWASH BRINE RINSE FAST RINSE l (flow to drain) __ float stop PER MIN.) FILL (flow to salt storage tank) float 2.0 (7.6 liters) .15 (.57 liters) 2.0 (7.6 liters) After observing fill, press the RECHARGE button to move the softener into brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. FREEBOARD MEASUREMENT Distance from top of resin tank, to top of resin bed.) Note: Be sure a salt bridge salt contact. a. If the softener is not preventing water with resin tank FREEBOARD does not draw 7"-11" brine... ...nozzle and/or venturi dirty or defective. ...nozzle and venturi not seated properly on gasket. ...restricted drain (check drain fitting and hose). ...defective nozzle and venturi seal. ...other wave inner valve defect washer, etc.). (rotor seal, rotor & disc, 5-4 Problems, drain draw. Questions? Call 1- 800- 426- 9345 Kenmore Water Line RE- [i!i !! _;_ !! _;_ !! _;_ !! _;SECTION SERVICE TECH. INFORMATION 5 B. ROTARY VALVE Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: criss-cross pattern. If a torque torque to 30-40 inch pounds. the bypass valve. • SEARS SPECIAL BYPASS: Slide the bypass water to bleed out. Catch water valve Be sure to orient the cam. with a rag. switch as shown, T_._._ -/screws To remove a part or group of parts, refer to the valve drawing. A common screwdriver or nut driver, Phillips screwdriver and pliers are the only tools needed to completely disassemble. Inspect fects. with lever toward motor mounting DISASSEMBLY SERVICING is available, Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quality gear lubricant. stem to bypass position. Loosen three hex head screws toward the back side of the valve to allow pressure wrench Install bearing onto gear shaft. Install motor plate and tighten screws to a snug fit. See page 6- 5 for detailed schematic. • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open SERVICE mc°te°rplate THE VALVE all o-rings, plastic bearing seals and gaskets for wear or decam & gear Inspect the bottom chips or wear. surface //motor of the rotor for scratches, "'_ 1 switch Note: If replacement replacement is needed, part. be sure to use the current ASSEMBLY Be sure all parts are in place and in the proper position. Lubricate ALL o-rings and seals with FDA approved silicone grease. To install the rotor seal, first place the seal into the valve groove, rounded side down (see cross-section). Apply a light coating of silicone grease to the seal's crossing ribs. Then, carefully center the wear strip on the seal, and push it downward onto the seal. Install the nozzle and venturi seal and drain rotor seal rotor seal seal. drain seal Assemble wave washer bearing, the wave washer, and two o-rings onto the rotor top shaft. Then center the rotor in the valve body, on the rotor seal. nozzle & venturi seal sensor housing Lower the cover onto the valve body and rotor shaft. Then install the cover holding screws. Before tightening the screws, install the valve cam and gear. Then, turn the rotor (clockwise only) to service position. Tighten the valve assembly screws using a l_rbiene support see assembly service, page3-2 5-5 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION C. SERVICE TECH. INFORMATION 5 WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE from Valve Inlet (hard water) top distributor To Valve Outlet (soft water) resin tank ¢ position switch resin I bottom distributor bed _"{_ Hard water enters the valve inlet port. Internal valve porting routes the water down and out the top distributor, into the resin tank. Hard water is softened as it passes through the resin bed, then enters the bottom distributor. Soft water flows back into the valve and out the vane outlet, to the house soft water pipes. FILL CYCLE valve cam position switch venturi rotor & disc fill flow plug from Valve Inlet (hard water) fill water (soft) top distributor To Valve Outlet (soft water) bed resin bottom distributor resin tank € "_ L_/_._ resin bed _1 To begin a regeneration, the electronic timer energizes the circuit to the valve motor. The valve motor rotates the rotor and disc and the valve cam until the position switch drops, to open the motor circuit and position the valve in FILL. As the rotor and disc rotates, the port opens for SOFT water fill through the venturi. Fill flow continues to the brine valve, and into the salt storage tank. Soft water is still available to the house lines. 5-6 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION C. WATER SERVICE TECH. INFORMATION 5 FLOW THROUGH THE SOFTENER VALVE BRINING AND BRINE RINSE CYCLES venturi nozzle • from Valve Inlet (hard water) brine from sal$ ." storage tank water to valve outlet After fill, timer/switch action allows the motor to turn the rotor and disc into BRINING position. Water flow is directed to the nozzle. Suction, created by the nozzle and venturi, draws brine from the salt storage tank and injects it into the resin bed via the bottom distributor. Flow continues out the top distributor and to the drain. Hard water is available at the vane outlet. When the brine valve closes to end brine draw, water flow continues in the same directions to slowly RINSE brine from the resin bed and to the drain. BACKWASH flow plug drain bypass water to valve outlet f CYCLE Timer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain. The fast flow (controlled by a flow plug in the drain fitting) flushes dirt, sediments, iron deposits, remaining brine and hardness to the drain. \ position switch 5-7 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION C. WATER SERVICE TECH. INFORMATION 5 FLOW THROUGH THE SOFTENER VALVE FAST RINSE CYCLE drain soft water to valve outlet switch \ position During FAST RINSE, the rotor & disc is positioned so water flow enters the resin tank through the top distributor, and exits through the bottom distributor, to the drain. The electronic timer again energizes the motor to return the valve to service. As the valve rotates, the position switch drops to open the circuit. The valve remains positioned in service until the electronic timer initiates the next regeneration. 5-8 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION REPAIR PARTS FOR WATER SOFTENER 6 Kenmore MODEL NOS. 625.388800 _0_ & 625.388880 _0_ S C T 5 N 9 ,JJJJJJJJJJJJJJJJ. ,JJJJ JJJJJJJJJJ. ,JJ JJJJJJJJJ. ,JJ JJJJJJJJ. 'dJd_dJdJdJdJ. ,JJ JJJJJJJJJ. _dJ 31 dJdJdJdJ. ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. _.._30 (_)_ _ 29 27 / 19 23 / 18_ _ _ 22 6-1 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION REPAIR PARTS FOR WATER SOFTENER 6 Kenmore MODEL NOS. 625.388800 WATER KEY NO. PART NUMBER SOFTENER DESCRIPTION _0_ & 625.388880 _0_ COMPLETE KEY NO. PART NUMBER DESCRIPTION 1 Cover Lock (req'd for ship. only) 19 9003500 Grommet • 1 Rim Insert (req'd for shipping only) 20 1103200 Tube Adaptor • 2 7229948 Cover (main) 21 0900431 Tube Clamp • 3 7233159 Salt Hole Cover (order following decals) 22 7232250 Plastic Screw, 1/4" x 5/8" 23 7116488 7264582 Instruction Brine Valve Assem. (also see page 6-2) 7234545 Salt Hole Cover Decal, UltraSoft 800 24 7105047 25 0502272 Replacement Distributor Resin 7264825 Salt Hole Cover Decal, UltraSoft 880 26 7235478 Resin Tank (includes Key No. 25) 7252373 Transformer, 24V-10VA • 27 7170270 O-Ring, 2-3/4" x 3" 28 7077870 Top Distributor 29 7170254 O-Ring, 13/16" x 1-1/16" 30 7170296 O-Ring, 2-7/8" x 3-1/4" 31 7265025 Ultra Cleansing Screen, UltraSoft 880 only Resin Bed Cleaner 4 5 6 7 7234765 7088033 7176292 Decal Timer Rept. (PWA) Clamp Retainer (2 req.) Clamp Section (2 req.) 8 7232446 Vapor Barrier 9 7229956 Faceptate (order following decal) • 3442699 7268104 Faceptate Decal, UltraSoft 800 • 7195995 7264469 Faceplate Decal, UltraSoft 880 10 7232276 Rim (incl. Key No. 11 & 12) 11 7137939 Light Asm Parts Bag, (includes parts marked with a •, pages 6-2, 6-4 & 6-6) - order manuals separately if necessary 12 7252268 • 7258997 Installation Manual O-Ring 13 7219888 BrinewelI Cover • 7276563 Owners Manual 14 7082150 Wing Nut, 1/4" 15 7003847 O-Ring 16 7109871 BrinewelI 17 7214236 Decal, Salt Level 18 7234773 Salt Storage Tank • not illustrated aligns with top of brinewelI • included in parts bag 6-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION Kenmore REPAIR PARTS FOR WATER SOFTENER 6 MODEL NOS. 625.388800 _0_ & 625.388880 _0_ 18 --'---_ f/ \ ! I \ J 17 _ 5 8 9 15 INLET - OUTLET GROUNDING CLAMPS 2O 6-3 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION REPAIR PARTS FOR WATER SOFTENER 6 Kenmore MODEL NOS. 625.388800 _0_ & 625.388880 KEY NO. PART NUMBER 1 7168647 Ceramic Weight 2 0513860 Float Stop 3 7097202 Float (includes Key No. 4) 4 0516947 Float Seal 5 7093216 Float Rod & Stem 6 7092278 Guide Cap 7 7170288 8 0516211 O-Ring 15/16 x 1-3/16 Seal 9 0516924 Retainer, Bottom Seal 10 7116713 Clip 11 7092252 Brine Valve Body 12 1205500 Clip 13 7131365 Screen 14 7094979 Insert 15 7092294 Retaining Ring 16 7176161 O-Ring, 5/16 x 9/16 17 7095470 Brine Tube 18 7113016 Tubing Assy. (includes Key Nos. 14, 15 & 16) 19 7171349 Cone Screen 20 7248706 Grounding Clamp Kit • _0_ DESCRIPTION • included in parts bag, page 6-2 6-4 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION REPAIR PARTS FOR WATER SOFTENER 6 I VALVEASSEMBLY I 46 11 42 10 9 21 12 13 14 //-15 28 _16 17 \ 29 23 24 25 26 27 6-5 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line SECTION Kenmore REPAIR PARTS FOR WATER SOFTENER 6 MODEL NOS. 625.388800 [_] & 625.388880 [_] VALVE ASSEMBLY KEY NO. PART NUMBER KEY NO. 30 PART NUMBER 7081201 1 2 7224087 7228544 Motor (incl. 2 ea. of Key No. 1) Motor Plate 31 32 7195482 7171145 3 4 7231393 0900857 Seal (Nozzle & Venturi) Screw, #6-20 x 3/8 (3 req.) 33 7170319 5 7171250 O-ring, 1/4 x 3/8 (2 req.) Bearing Cam and Gear 34 7081104 6 7219545 35 1202600 Nozzle & Venturi Housing Nut - Ferrule 7 7169180 8 0900431 Clip (Drain) Hose Clamp 36 7095030 Cone Screen 37 1148800 9 7271270 38 7114533 Flow Plug, .3 gpm Nozzle and Venturi - Gasket Kit 7170288 Drain Hose Adaptor O-ring, 15/16 x 1-3/16 10 - 7204362 Gasket only 11 0501228 Flow Plug #18 39 7084607 12 7170327 O-ring, 5/8 x 13/16 40 7146043 Flow Plug, .15 gpm Screen 13 14 7173024 7174313 O-ring, 1-1/8 x 1-1/2 41 7167659 Screen Support 7170262 O-ring, 1-1/8 x 1-3/8 15 16 7185500 7173032 Bearing, Wave Washer Rotor & Disc 42 7199729 7175199 Cap Wave Washer 17 7185495 O-ring, 4-1/2 x 4-7/8 Rotor Seal 43 44 45 7171161 Valve Cover 18 7172989 Seal 46 7172997 19 7171187 47 7145186 Screw, #10 x 2-5/8 (8 req.) Switch 20 7129889 Plug (Drain Seal) Spring 48 7140738 Screw, #4-24 x 3/4 (2 req.) 21 7077642 3479901 7089306 Copper Tube, 1" (2 req.) • Clip (2 req.) • • 22 • 7187065 23 7271204 Adaptor Kit, 1" to 1-1/4" Nozzle & Venturi Assy. (incl. Key Nos. 34, and 36 through 43) • 7185487 • 7139999 Seal Kit (incl. Key Nos. 12, 13, 16, 17, 18 and 31) Drain Tubing, 3/8" I.D. x 20' • 42-34403 Flexible Connectors, • 7123613 Silicone Grease (for O-rings) DESCRIPTION Screw, #8-32 x 1" (2 req.) Installation Adaptor, 1" NPT (2 req.) • 24 7170262 O-ring, 1-1/8 x 1-3/8 (4 req.) • 25 7094898 26 7101548 Turbine Support Turbine 27 7232234 28 7248722 29 0900060 Reducer, 1" to 3/4" (2 req.) [_ • • Wire Harness (Sensor) O-ring DESCRIPTION Retainer (Nozzle & Venturi) Valve Body 1" notillustr_ed C] included with softener [_ 2 included - use only for connecting to 3/4" plumbing • included in parts bag, page 6-2 • not included (optional) BYPASS INSTALLATION VALVE KEY NO. - PART NUMBER 7214317 DESCRIPTION 49 49 7172882 Bypass Valve • following parts) Stem 50 7173016 O-ring, 1.109 I.D. x 1.387 O.D. (4) 51 7214155 Bypass Body 52 7175238 C-ring 50 (Includes 51 52 6-6 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line OWNER'S MANUAL Water Softeners MODEL NOS. UltraSoft 800 625.388800_ UltraSoft 880 Your 625.388880_ Home For repair-in your homo-of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it! For the replacement parts, accessories and owner's manuals that you need to dodt-yourself. For Sears professional installation of home appliances and items like garage door openers and water heaters. (1-800-469_4663) Ca_ an_ime, day or night (US.A, and Canada) CCC: wv#_,sea_s,com The model number of your water softener is found on the rating decal. This decal is on the rim, under the salt cover. wrww,aears ca OurHome iiiiiiiiiiiii For repair of carRy-in items Hke vacuums, lawn equipment, and electronics, call or go ondine for the location of your nearest uuuuuu_ Sears Parts & Repair Center, 1.8oo.488-1222 When requesting service or ordering parts, always provide the following information: Call anytimm day or night (U,S,A, only) TO purchase a protection agreement (USA.) or maintenance agreement (Canada)on, a product serviced by Sears: 1-800-827.86ss _usA> 41, 41, 41, @ Product Type Model Number Part Number Part Description www.KenmoreWater.com Para pe@ servicio 1-80o-361-6e6s _Coo°da> de reparaci6n Au Canada a domicilio, y pa,aordenarpiezas: 1-888-SU-HOGAR po_r servi_ '_ (;-800-533493'r) (1_888W84-_27) ® M_I_ Re@i_i_d_ / Y¸__a_8 _e _b_ www.sears _ ii_ M_r_ en frangais: i .800.LE.FO-.(ER_: de, _'i!_ d_ _l_ _eb_ok ca a_d C@ ¢L Geacs I Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. Reeb_c$, ##¢i Ce I
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