KYOCERA Document Solutions 2HN0120 Laser Printer with RFID User Manual FS C5300DN OG ENG

KYOCERA Document Solutions Inc. Laser Printer with RFID FS C5300DN OG ENG

Contents

user manual part 2

2-10 Printing Operation Sample of Network Status PageStatus PagePrinterFS-C5300DNFirmware version
Printing Operation 2-11Loading Printer DriverEnsure the printer is plugged in and connected to the PC before installing the printer driver from the CD-ROM.Installing the software in WindowsYou can use either Express mode or Custom mode to install the software. Express mode automatically detects connected printers and installs the required software. Use Custom mode if you want to specify the printer port and select the software to be installed.1Turn on the computer and start up Windows.If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel.2Insert the CD-ROM supplied with the printer into the optical drive of the PC. In Windows Vista, the user account management window appears. Click "Allow".The installation program launches.3Click "View License Agreement" and read the License Agreement. Click "Agree". 4Click "Install software".The software install wizard starts up. Click "Next".From this point, the procedure differs depending on your version of Windows and your connection method. Proceed to the correct procedure for your connection type.•Express mode (Windows Vista or Windows XP)•Custom mode (Windows Vista, Windows XP, Windows 2000 or Windows Server 2003)Note In Windows Vista, Windows XP and Windows 2000, you must be logged on with administrator privileges.Note If the software install wizard does not launch automatically, open the CD-ROM window in Windows Explorer and double-click "Setup.exe".
2-12 Printing Operation Express Mode (Windows Vista or Windows XP)In Express mode, the installer automatically detects the printer when it is turned on. Use Express mode for standard connection methods.1In the installation method selection window, select Express Mode and click "Next". The print system detection window appears and the installer detects the connected printers. If the installer does not detect a print system, check that the print system is connected via USB or a network and that it is turned on. Then return to the print system detection window. 2Select the print system to be installed and click "Next". 3You can customize the print system name in the installation settings window. This will be the name displayed in the Printer window and in the printer lists displayed in applications. Specify whether to share the print system name or set the print system as an existing printer and then click "Next". 4A window appears in which you can check the settings. Check the settings carefully and then click "Install". 5A message appears saying that the printer has been installed successfully. Click "Exit" to exit the printer installation wizard and return the CD-ROM main menu.If the device setup dialog box appears after you click "Exit", you can specify the settings for items such as optional features installed in the print system. You can also specify the device settings after you exit the installation. For details, refer to "Device Settings" in the printer driver operation manual on the CD-ROM. This completes the printer driver installation procedure. Follow the on-screen instructions to restart the system, if required.Note While the information shown in Windows Vista and Windows XP installation dialog boxes differs slightly, the installation procedure is the same.Note If the Found New Hardware Wizard appears, click "Cancel". If a hardware installation warning message appear, click "Continue".Note If the Windows security window appears, click "Install this driver software".
Printing Operation 2-13Custom Mode (Windows Vista, Windows XP, Windows 2000 or Windows Server 2003)Use Custom mode if you want to specify the printer port and select the software to be installed.For example, if you do not want fonts installed on your computer to be replaced, select Custom Mode and deselect the Fonts checkbox in the installation window.1Select Custom Mode and click "Next". (E.g.: For Windows Vista) 2Following the instructions in the install wizard window, select the software packages to be installed and the specify the port, etc.For details, refer to "Custom Installation" in the printer driver operation manual on the CD-ROM. Installation on a Macintosh1Turn on the printer and the Macintosh.2Insert the included CD-ROM (Software Library) into the CD-ROM drive.3Double-click the CD-ROM icon.4Double-click either OS 10.2 and Later or IS 9.x and Earlier depending on your Mac OS version.5Double-click Kyocera OS X Japanese x.x or Kyocera Japanese x.x. The printer driver installation software starts up.6Install the printer driver as directed by the instructions in the installation software.
2-14 Printing Operation Printing from Application SoftwareThe steps required to print a document created with an application are explained below. You can select the printing Paper Size and Output Destination.1Load the paper required into the paper cassette.2From the application File menu, select Print. The Print dialog box displays.3Click the drop down list of printer names. All the printers installed in Windows are listed. Click the name of the machine.4Use Number of copies to enter the number of prints required. Up to 999 copies can be entered.For Microsoft Word, we recommend that you click Options and specify Use printer settings for the Default tray.5To start printing, click OK.34Note For information on how to use the printer driver software, refer to the KX Printer Driver Operation Guide.
Maintenance 3-13 MaintenanceThis chapter contains explanations on the following topics:General Information 3-2Toner Container Replacement 3-2Replacing the Waste Toner Box 3-5Cleaning the Printer 3-7
3-2 Maintenance General InformationThis chapter describes basic maintenance tasks you can perform on the printer. You can replace the following component according to the printer’s display:• Toner Kits• Waste Toner BoxAlso, the following parts need periodic cleaning:• Paper Transfer Unit• Main Charger UnitsToner Container ReplacementFrequency of toner container replacementThe life of the toner containers depends on the amount of toner required to accomplish your printing jobs. When 5% coverage (a typical business document) of individual toner colors is assumed for A4 or letter size paper:• The black toner container lasts an average of 9,000 monochrome pages (FS-C5100DN: 5,000 monochrome pages, FS-C5200DN: 7,000 monochrome pages).• The cyan, magenta, and yellow toner containers last an average of 12,000 color images (FS-C5100DN: 3,500 color images, FS-C5200DN: 5,000 color images).You can print a status page to check how much toner remains in the toner container. The Toner Gauge in the consumables status section on the status page shows a progress bar for each color, which roughly represents how much toner is left in the toner container.Starter Toner ContainersThe toner containers packed with the new printer are starter toner containers. The black starter toner container lasts an average of 4,500 monochrome pages (FS-C5100DN: 2,500 monochrome pages, FS-C5200DN: 3,500 monochrome pages). The cyan, magenta, and yellow starter toner containers last an average of 6,000 color images for each (FS-C5100DN: 1,750 color images for each, FS-C5200DN: 2,500 color images).Toner KitsFor best results, we recommend that you only use genuine Kyocera Parts and Supplies.The toner kits are supplied in 4 different colors: cyan, magenta, yellow and black.A new toner kit for each color contains the following items:• Toner Container• Cleaning cloth• Grid cleaner for main charger cleaning• Plastic waste bags for old toner container and old waste toner box• Waste toner box
Maintenance 3-3• Installation GuideUnderstanding Messages Requesting Toner Container ReplacementThe printer displays messages for individual colors at two stages of toner usage. This message is automatically alternated with the other printer message (such as Ready):• When the printer becomes low on toner, for example in the cyan container, the printer displays the message Toner low C,M,Y,K as the first caution. Note the replacement is not always necessary at this stage. • If you ignore the above message and continue printing, the printer displays the message Replace toner — just before the toner is used up. The toner container must be replaced immediately. Clean the separate charger wires, etc. After the cleaning is finished, however, the message does not automatically change to Ready. To restart printing, you must press [GO] and make the printer ready.In either case, replace the toner container, see Toner Container Replacement on page 3-2.Replacing the Toner ContainerThis section explains how to replace the toner containers. When replacing the toner container of any color, always replace the waste toner box at the same time. If this box is full, the printer may be damaged or contaminated by the waste toner that may spill over the box. To replace the toner container, first make sure of the color of the toner container requiring replacement. In this example, it is assumed that you are replacing the black toner container.1Open the face-down tray (top tray). Note Do not remove the toner container from the carton until you are ready to install it in the printer.Note During toner container replacement, temporarily put storage media and computer supplies (such as floppy disks) away from around the toner container. This is to avoid damaging media by the magnetism of toner.Important You do not have to turn printer power off before starting the replacement. Any data that may be under printing process in the printer will be deleted if you turn printer power off.Face-down tray (top tray)
3-4 Maintenance 2Carefully remove the old toner container from the printer. 3Put the old toner container in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal. 4Take the new toner container out of the toner kit.5Shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container. Do not press too firmly on the center of the toner container or touch the toner feed slot. 6Set the new toner container in the printer as shown in the figure below. 7Push down on the top of the toner container to install it firmly in place.Use the same procedure to replace the other color toner containers.8Close the face-down tray (top tray).Proceed to the next section.Note If the face-down tray (top tray) does not close, check that the new toner container is installed correctly (in step 7). After use, always dispose of the toner container and the waste toner box in accordance with Federal, State and Local rules and regulations.Plastic BagToner feed slot
Maintenance 3-5Replacing the Waste Toner BoxReplace the waste toner box when the Check waste toner box message is displayed. A new waste toner box is included with the toner kit. The printer will not operate without replacing the waste toner box. 1Open the left cover. 2While holding the waste toner box, press the lock lever and then gently remove the waste toner box. 3Close the cap to the old waste toner box after removing the box from the printer. 4To prevent toner from spilling, put the old waste toner box in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal. Note Remove the waste toner box as gently as possible so as not to scatter the toner inside. Do not let the opening of the waste toner box face downward.Left CoverLock LeverOld Waste Toner BoxCapPlastic Bag
3-6 Maintenance 5Open the cap of the new waste toner box. 6Insert the new waste toner box as shown in the figure below. When the box is set correctly, it will snap into place. 7Make sure that the waste toner box is correctly inserted and close the left cover.After replacing the toner containers and the waste toner box, clean the main charger units and the paper transfer unit. For instructions, see Cleaning the Printer on page 3-7.CapNew Waste Toner BoxNew Waste Toner Box
Maintenance 3-7Cleaning the PrinterThe paper transfer unit should be cleaned each time the toner container and waste toner box are replaced. To maintain optimum print quality, it is also recommended that the inside of the printer be cleaned once a month as well as when the toner container is replaced. It should also be cleaned if streaking or lines appear on printed copies, or if printouts appear faint or blurred.Cleaning the Paper Transfer UnitPrint problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty. To clean the paper transfer unit, you must use the cleaning cloth included in the toner kit.1While pulling the green front cover release lever, pull out the front cover. 2Wipe away the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit.3Push the paper transfer unit back in completely.Paper RampWiper ClothTransfer Roller (Black)Paper Transfer UnitRegistration Roller (Metal)Note Be careful not to touch the black transfer roller during cleaning as this may adversely affect print quality.
3-8 Maintenance
Troubleshooting 4-14 TroubleshootingThis chapter contains explanations on the following topics:General Guidelines 4-2Print Quality Problems 4-3Error Messages 4-6Clearing Paper Jams 4-11If a problem cannot be corrected, contact your service technician.
4-2 Troubleshooting General GuidelinesThe table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service.TipsPrinter problems may be solved easily by following the tips below. When you have encountered a problem that following the above guidelines will not solve, try the following:• Turn the printer power off and wait for several seconds. Then, turn on the printer.• Reboot the computer which sends the print jobs to the printer.• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at: http://www.kyoceramita.com/download/.• Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation supplied with the application software.• If the printer prints garbage characters or stalls when the computer is turned on, particularly when the printer is connected to the computer under Windows 98 via the parallel port, rename device driver file drvwppqt.vxd. This file may be located in Windows\System\Iosubsys or Arcada\System folder. For technical details, visit Microsoft web site for the device driver.Symptom Check Items Corrective ActionPrint quality is not good. See Print Quality Problems on page 4-3.Paper is jammed. See Clearing Paper Jams on page 4-11.Nothing lights on the operation panel even when power is turned on and the fan makes no noise.Check that the power cord is properly plugged into the power outlet.Turn off the printer’s power, plug in the power cord securely, and try turning on the printer’s power again.Check that the power switch is in the On (|) position.Set the power switch to the On position.The printer prints a status page, but does not print jobs from the computer.Check the printer cable or the interface cable.Connect both ends of the printer cable securely. Try replacing the printer cable or the interface cable.Check program files and application software.Try printing another file or using another print command. If the problem occurs only with a specific file or application, check the printer driver settings for that application.
Troubleshooting 4-3Print Quality ProblemsThe tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer.If the suggested corrective action will not solve the problem, call for service.Printed Results Corrective ActionSkewed-color printout Conduct color registration using the printer operation panel.Completely blank printout Check the toner containers.Open the printer face-down tray (top tray) and check that the toner containers are correctly installed in the printer. For more information on installing the toner containers, see Toner Container Replacement on page 3-2.Check that the application software is correctly operated.Full single-color printout Check the charger unit.Open the left cover and check that the charger unit is correctly installed.
4-4 Troubleshooting Dropouts, horizontal streaks, stray dots Clean the main charger units.For details see the LSU/Charger section in the Advanced Operation Guide.Black or white vertical streaks Check the operation panel for toner.If the Toner low C,M,Y,K message is displayed with color description, install a new toner kit for the color. To replace the toner container, see Toner Container Replacement on page 3-2.Clean the main charger units.For details see the LSU/Charger section in the Advanced Operation Guide.Refresh drum.Perform the following procedures on the operation panel and try cleaning the drum surface using the printer's built-in cleaning system.1Press [MENU].2Press U or V repeatedly until Adjust/Maintenance > appears.3Press Z. Press U or V repeatedly until >Service > appears.4Press Z. Press U or V repeatedly until >>Drum appears.5Press [OK] ([ENTER]) twice.6The message display shows Please wait. After approx. 3 minutes, the display returns to Ready.Faint or blurred printing Clean the main charger units.For details see the LSU/Charger section in the Advanced Operation Guide.Make sure the paper type setting is correct the paper being used.Conduct color calibration either by switching the printer off then on or using the printer operation panel.Try adjusting the color control settings using the printer driver.Check the operation panel. If the Toner low C,M,Y,K message is displayed with color description, install a new toner kit for the color. To replace toner, see Toner Container Replacement on page 3-2.Printed Results Corrective ActionDirection of Paper Feed
Troubleshooting 4-5Refresh drum.Perform the following procedures on the operation panel and try cleaning the drum surface using the printer's built-in cleaning system.1Press [MENU].2Press U or V repeatedly until Adjust/Maintenance > appears.3Press Z. Press U or V repeatedly until >Service > appears.4Press Z. Press U or V repeatedly until >>Drum appears.5Press [OK] ([ENTER]) twice.6The message display shows Please wait. After approx. 3 minutes, the display returns to Ready.Grey background Clean the main charger units.For details see the LSU/Charger section in the Advanced Operation Guide.Conduct color calibration either by switching the printer off then on or using the printer operation panel.Dirt on the top edge or back of the paper Check the paper chute and the ramp.Pull out the paper transfer unit and check for toner on the paper ramp. Clean the paper ramp using a soft, dry, lint-free cloth. For details, see Cleaning the Paper Transfer Unit on page 3-7.Clean the main charger units.For details see the LSU/Charger section in the Advanced Operation Guide.Printed Results Corrective Action
4-6 Troubleshooting Error MessagesThe following table lists errors and maintenance messages that you can be dealt with by yourself. If Call service appears, turn off the printer, disconnect the power cord, and contact your service technician.Some errors cause the alarm to sound. To stop the alarm, press [CANCEL]. Message Corrective ActionAccount errorPress GOThis message is displayed when the Job Accounting function is enabled and an attempt to specify job accounting settings or to register or delete an account fails. To return the printer to the print-ready status, press [GO].Add paper MPTrayThe paper has run out in the paper source displayed. Supply paper according to the paper source displayed (paper cassettes, MP tray, or optional paper feeders).This message is displayed alternately with messages indicating the printer status, such as, Ready, Please wait, and Processing.Call service F ###:F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not operate when this message is displayed. Call service ####:0123456#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not operate when this message is displayed. The total number of pages printed is also indicated, e.g. 0123456.Canceling dataDisplayed when data is being canceled. Cassette #not loadedThe corresponding paper cassette is not installed. Install the cassette. The cassette number can be 1 (topmost) to 4 (bottom). Change envelopeswitch positionDisplayed when the paper type does not match the Envelope Switch setting. Check wastetoner boxThis message warns following two cases. Install the new waste toner box.The waste toner box is not installed. The waste toner box is full.Clean printerPress GOPlease clean the inside of the printer. See Cleaning the Printer on page 3-7.This message will be displayed when replacing the toner container after the message Replace toner C,M,Y,K is displayed. After cleaning the inside of the printer, press [GO] and the printer will be ready for printing.Closefront coverThe front cover of the printer is open. Close the front cover. Closeleft coverThe left cover of the printer is open. Close the left cover. Closetop coverThe top cover of the printer is open. Close the printer top cover. Duplex disabledPress GOYou attempted to print with a paper size and paper type that cannot be used for duplex printing. Press [GO] to print onto one-side of the paper only.
Troubleshooting 4-7Enter AccountAn account code must be entered. This message is displayed if you try to print from the operation panel (e.g. printing a status page or using the Job Retention function) when the Job Accounting function is enabled. Enter the correct account code and then press [GO] to begin printing. For more information, see Job Accounting (Job Accounting selection/setting) in section 2 Using the Operator Panel in the Advanced Operation Guide.Envelope modeDisplayed when the Envelope Switch is set to envelope mode. Error.Power off. F###Turn the power switch off and then back on again. If this message still remains, turn the power switch off, and contact your service representative or authorized service center. Error.Power off. F000The printer controller and operation panel cannot exchange data. Turn the printer off and unplug it from the mains power supply. Then contact your service representative or authorized service center. See the back page of this manual for the relevant phone numbers.Exceeded Max.outPress GOThis message is displayed when the Job Accounting function is enabled and an attempt has been made to exceed the print limit set for each account. To return the printer to the print-ready status, press [GO]. For more information, see Job Accounting (Job Accounting selection/setting) section of the Advanced Operation Guide.File not found Press GOThe specified file was not found on the hard disk, RAM disk or memory card. For more information on the hard disk, RAM disk and memory cards, see Device Common (Selecting/Setting the common device) in section 2 Using the Operator Panel in the Advanced Operation Guide. When Auto Error Clear is enabled, printing automatically begins after a set time has elapsed. For more information, see Print Settings in section 2 Using the Operator Panel in the Advanced Operation Guide.Format error Hard diskThe hard disk installed in the printer is not formatted, and therefore cannot be read or written. Format error Memory cardThe memory card inserted in the printer is not formatted, and therefore cannot be read or written. To format a memory card, follow the procedure in Using the operation panel section of the Advanced Operation Guide.Hard disk err ##Press GOA hard disk error has occurred. Look at the error code given in place of ## and refer to Storage Error Codes on page 4-10. To ignore the hard disk error, press [GO]. Illegal Account Press GOThis message is displayed when the Job Accounting function is enabled and no account is set for a transmitted print job or the specified account is not registered (the incorrect account is set). To return the printer to the print-ready status, press [GO]. For more information, see Job Accounting (Job Accounting selection/setting) section of the Advanced Operation Guide.Install MKReplace Maintenance Kit which is displayed on the message display. Replacement of the maintenance kit is necessary at every 200,000 images of printing and requires professional servicing. Contact your service technician.Job not storedPress GOPrinting using the Job Box function failed because there was insufficient space available on the hard disk or RAM disk, or because the RAM disk was disabled when the hard disk was demounted. To print an error report and return the printer to the print-ready status, press [GO].Message Corrective Action
4-8 Troubleshooting KPDL error ##Press GOCurrent print processing cannot continue because of occurrence of KPDL error which is categorized by ##. To print out an error report, display > Print KPDL err(s) from the menu system, and select On. Press [GO] to resume printing. You can abandon printing by pressing [CANCEL].If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of time.Load Cassette #(A4)/(PLAIN) †The paper cassette matching the paper size and paper type of the print job is empty. Load paper into the paper cassette as displayed in place of #. Press [GO] to resume printing. If you want to print from a different paper source, press U or V to display Use alternative? and you can change the source for paper feeding. After selecting a paper source and pressing [MENU], Paper Settings > appears. By pressing the U, the paper type settings menu appears. After setting the correct paper type, press [OK] ([ENTER]) and printing starts.Load MP Tray(A4)/(PLAIN) †There is no paper cassette installed in the printer that matches the paper size and paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing. (Note that feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam.)If you want to print from a different paper source, press U or V to display Use alternative? and you can change the source for paper feeding. After selecting a paper source and pressing [MENU], Paper Settings > appears. By pressing the U, the paper type settings menu appears. After setting the correct paper type, press [OK] ([ENTER]) and printing starts.Memory overflowPress GOThe total amount of data received by the printer exceeds the printer’s internal memory. Try adding more memory. Press [GO] to resume printing. You can abandon printing by pressing [CANCEL].If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of time.MemoryCard err##Press GOA memory card error has occurred. Look at the error code given in place of ## and refer to Storage Error Codes on page 4-10. To ignore the memory card error, press [GO]. No multi copiesPress GOMulti copies cannot be printed because RAM disk is disabled or the hard disk is not installed. Press [GO] to print error report. Original tonerinstalledDisplayed when the installed toner is the original Kyocera product. Paper jam###############A paper jam has occurred. The location of the paper jam is indicated in place of the #’s. For details, see Clearing Paper Jams on page 4-11. Paper loadingThe selected cassette is being prepared. Paper path error There is no paper cassette in the feeder, or the cassette is not inserted properly. After reinserting the paper cassette, you should be able to print. When two or more optional feeders are installed and the lowest one is selected, the same message will appear if any of the upper paper feeder and the printer cassette is improperly installed.Print overrunPress GOThe data transferred to the printer was too complex to print on a page. Press [GO] to resume printing. Message Corrective Action
Troubleshooting 4-9RAM disk error##Press GOA RAM disk error has occurred. Look at the error code given in place of ## and refer to Storage Error Codes on page 4-10. To ignore the RAM disk error, press [GO]. Replace tonerC,M,Y,KReplace tonerClean printerTwo message items are displayed alternately. Toner has run out in the toner container(s). Replace the toner container using a new toner kit for the particular color. The printer does not operate when this message is displayed.For example, if Replace toner C,K is displayed, replace the cyan and the black toner containers.Toner lowC,M,Y,KReplace the toner container using a new toner kit. Color of the toner container that needs to be replaced is represented by C (Cyan), M (Magenta), Y (Yellow), and K (Black). Top traypaper fullThe top tray has become full (approx. 250 pages). You must remove all printed pages from the top tray. When the printer detects that the top tray is empty again, the printer will continues printing into the top tray.Unknown tonerinstalledDisplayed when the installed toner is not the original Kyocera product. Install original Kyocera toner. USB memory err##Press GOAn error has occurred in the USB memory device. To return the printer to the print-ready status, press [GO]. USB mem. removedPress GODisplayed when a USB memory device is physically removed without first selecting the correct menu option for device removal. Use alternative?Cassette 1When the cassette does not contain any paper that matches the print data (paper size and type), this message allows you to specify an alternative cassette to use instead. A paper source number is only displayed when an optional paper feeder is installed. To print from a different paper source, see Print Settings in section 2 Using the Operator Panel in the Advanced Operation Guide.Warninglow memoryThe printer’s internal memory is running low due to too many numbers of fonts and macros downloaded. Try deleting unnecessary fonts and macros. Wrong AccountDisplayed when an attempt is made to register an account in the Job Accounting menu by entering an account code that already exists. For more information, see Job Accounting (Job Accounting selection/setting) section of the Advanced Operation Guide.Wrong IDThe user ID entered for a private job, or a stored job is not correct. Check the user ID that you specified on the printer driver. Wrong PasswordThe password entered for access to the Job Accounting menu does not match the password set. Enter the correct password. For more information, see Job Accounting (Job Accounting selection/setting) in section 2 Using the Operator Panel in the Advanced Operation Guide.†. After this error has happened, page protect mode will be automatically turned on. To maintain optimum use of memory during printing, we recommend you manually turn off page protect mode.Message Corrective Action
4-10 Troubleshooting Storage Error CodesHard Disk ErrorsMemory Card ErrorsRAM Disk ErrorsCode Meaning01 Hard disk format error. If this error recurs even if the power has been turned off and then on, reformat the hard disk.02 The disk system is not installed. Recheck the requirements for using the system and the devices.03 The memory card is write-protected. Check the memory card status.04 There is no available hard disk space. Delete unnecessary files, etc., in order to free up space.05 The specified file does not exist in the hard disk.06 There is no memory available to the hard disk system. Increase the available memory.10 Formatting is not possible because host data is being spooled on the hard disk. Wait until the hard disk is ready, and then format.85 VMB: Alias error. The alias setting was lost, or the virtual tray corresponding to the alias does not exist. Set the alias again.97 The number of permanent code jobs that can be stored reached the limit value, and no more can be saved. Either delete some unnecessary jobs, etc., or increase the limit.98 An unreadable page was found in a job (The job is damaged.).99 A print job for the specified ID does not exist in the hard disk.Code Meaning01 The printer does not support the memory card inserted.02 The memory card is not installed.04 The memory card is full and cannot hold further data. Purge unnecessary files or use a new memory card.05 Specified file is not on the memory card.06 Insufficient printer memory to support the memory card system. Expand printer memory.Code Meaning01 Format error. Try turning the power off and on again.02 RAM disk mode is Off. Turn RAM disk mode On from the operation panel.04 No disk space. Purge unnecessary files.05 Specified file is not on disk.06 Insufficient printer memory to support the RAM disk system. Expand printer memory.
Troubleshooting 4-11Clearing Paper JamsIf the paper jammed in the paper transport system, or no paper sheets were fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated. The printer automatically goes off-line when this message is displayed. Remove jammed paper. After removing jammed paper, the printer will re-start printing.Possible Paper Jam LocationsThe figure below explains the printer’s paper paths including the options. The locations where paper jams might occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one component on the paper paths.Paper jam message Description Reference pagePaper jamPrinterPaper is jammed at paper cassette 1 or inside the printer. page 4-12Paper jamMP TrayPaper is jammed at the MP tray. page 4-14Paper jamCassette 2 (to 4)Paper is jammed at the optional paper feeder’s cassette. page 4-14Paper FeederPF-500, PF-510MPTrayPaper Cassette
4-12 Troubleshooting General considerations for clearing jamsBear in mind the following considerations when attempting jam removal:• If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, flip the paper stack over, or rotate the paper stack 180 degrees. The printer may have problems if paper jams recur after the paper was replaced.• Whether or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam.Utilizing Online Help MessagesOnline help messages are available in the printer’s message display to provide simple instructions for clearing jams. Press ( ) when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location.[Paper jam Cassette]Paper is jammed at paper cassette. 1Pull out the paper cassette and remove the jammed paper. 2If paper is jammed in the paper cassette, open and close the front cover (the paper jam error will be reset).[Paper jam Printer]Paper is jammed at the paper cassette or inside the printer. Remove the jammed paper using the procedure given below.1While pulling the green front cover release lever, pull out the front cover. CAUTION When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the jam recovery.
Troubleshooting 4-132If paper is jammed as shown in A, remove the paper by pulling the center up. If paper is jammed as shown in B, remove the paper by pulling the edge. 3Close the front cover. ARegistration RollerBRegistration Roller
4-14 Troubleshooting [Paper jam MP Tray]Paper is jammed at the MP tray. Remove the jammed paper using the procedure given below.1Remove the paper jammed at the MP tray. 2Open and close the front cover (the paper jam error will be reset).[Paper jam Cassette 2 (to 4)]1If the paper jams in the paper feeder, pull out the paper feeder and remove the jammed paper.
Specifications 5-15 SpecificationsNote Specifications are subject to change without notice.ItemDescriptionFS-C5100DN FS-C5200DN FS-C5300DNPrinting Method Electrophotographic four color (CMYK) printing using tandem (4) drum systemPrinting Speeds- Cassette- MP TrayA4: 21ppm, B5, A5, Letter: 23ppm Legal: 17ppmA4: 19ppm, B5, A5, Letter: 20ppm, Legal: 17ppmA4: 26ppm, B5, A5, Letter: 28ppm, Legal: 22ppmA4: 23ppm, B5, A5, Letter: 24ppm, Legal: 19ppmResolution 600 dpiFirst Print Out Time 10 seconds or less (Sleep: 35 seconds or less) 9.5 seconds or less (Sleep: 39.5 seconds or less)Warm-up Time (23°C, 60%RH)- Power on- Sleep51 seconds or less25 seconds or less40 seconds or less30 seconds or lessController PowerPC440-533MHz PowerPC440-667MHzMemory- Standard- Maximum256MB1280MBOperating Systems Microsoft Windows 95/98/Me/2000/XP/VistaMicrosoft Windows NT4.0Apple Macintosh OS 9Apple Macintosh OS XInterface- Standard- OptionUSB: Hi-Speed USBNetwork: 10BASE-T/100BASE-TXKUIO-LV slot-USB: Hi-Speed USBNetwork: 10BASE-T/100BASE-TXKUIO-LV slotHard DiskMemory Card Slot 1 (Compact Flash, 256 MB or less)Monthly Duty- Average- Maximum1,500 pages50,000 pages2,000 pages65,000 pages3,000 pages100,000 pages
5-2 Specifications Paper Sizes- Cassette- MP TrayA4, B5, A5, Folio, 8 1/2 × 14"(Legal), 8 1/2 × 11"(Letter), Oficio II, Executive, ISO B5, Envelope C5, 16K, and CustomA4, B5, A5, Folio, 8 1/2 × 14"(Legal), 8 1/2 × 11"(Letter), Oficio II, Statement, Executive, A6, B6, ISO B5, Env. Monarch, Envelope #10, Envelope #9, Envelope #6, Envelope DL, Envelope C5, 16K, Hagaki, Oufuku-Hagaki, Youkei 2, Youkei 4, and CustomPaper Types- Cassette- MP TrayPlain, preprinted, bond, recycled, rough, letterhead, color, prepunched, high quality, and customPlain, transparency, preprinted, labels, bond, recycled, vellum, rough, letterhead, color, prepunched, envelope, cardstock, coated, thick, high quality, and customPaper Feed Source Capacity- Cassette- MP Tray250 sheets (80g/m2)150 sheets (80g/m2)500 sheets (80g/m2)150 sheets (80g/m2)Margin 4 mm (left, right, top and bottom)Output Tray Capacity- Face-down Tray 250 sheets (80g/m2)Operation Environment- Temperature- Relative Humidity- Altitude- Illumination10 to 32.5 °C (50 to 90.5 °F)15 to 80 %2,000m (6,562 feet) maximum1,500 lux maximumPower Source 120 V, 60 Hz, max. 11.4 A (U.S.A./Canada) 220-240 V, 50 Hz/60 Hz, max. 6.1 A (European countries) Max. allowable voltage fluctuation: ±10 % Max. allowable frequency fluctuation: ±2 %Power Consumption Maximum :1060WDuring printing : 503WDuring standby: 126WDuring sleep mode : 18WOperating noise (in accordance with ISO7779 [Bystander Position, sound pressure level at the front])During printing: LpA = 52dB (A)During standby: LpA = 36dB (A)During sleep mode: immeasurably lowDimensions (W x D x H) 345 × 518 × 455mm13-5/8 × 18-1/2 × 17-9/10"345 × 518 × 480mm13-5/8 × 20-2/5 × 18-9/10"Weight Approx. 27kg (59-1/2lbs) Approx. 28kg ItemDescriptionFS-C5100DN FS-C5200DN FS-C5300DN
A1We recommend the use of our own brand supplies. We will not be liable for any damage caused by the use of third party supplies in this machine.
2008
Rev. 1.0 2008.2

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