KZ Broand Technologies ISURF1000A1 WIFI VOIP GATEWAY User Manual iSurf 1000

KZ Broadband Technologies, Ltd. WIFI VOIP GATEWAY iSurf 1000

Users Manual

iSurf 1000 Multi-Service Home Gateway User Operation Manual Version 1.1 KZ BROADBAND TECHNOLOGY Co. Ltd. CONFIDENTIAL This document and the information contained in it is confidential information of KZ Broadband Technologies Ltd (KZ Tech), and shall not be used, or publish, or disclosed, or disseminated outside of KZ Tech in whole or in part without KZ Tech’s consent. This document contains trade secrets of KZ Tech. Reverse engineering of any or all of the information in document is prohibited. The copyright notice does not imply publication of this document © COPYRIGHT 2004-2012, KZ Broadband Technology Co. Ltd. CONFIDENTIAL INFORMATION Information contained herein is proprietary to KZ Tech for whose benefit confidentiality shall be maintained.
iSurf 1000 User Operation Manual - 2 - 1. Packing List The product is shipped with the following standard accessory and parts. The user should contact the local distributor if there is any part missing. Content Quantity Main System Unit 1 12V DC Power Adapter 1 RJ45 Ethernet Cable 1 Quick User Manual 1 Product Warranty Card 1 2. Introduction The iSurfTM 1000 multi-service home gateway is a state of art home gateway product specially designed to provide integrated broadband services to residential or SOHO customers. It allows broadband service provider to offer triple play services (data, VoIP, WiFi) to its residential customers at extremely affordable cost. The product offers a variety of user networking interfaces including LAN Ethernet ports, analog phone line ports, master USB port and 802.11n/g/b WiFi interfaces. User can easily connect multiple PC or LAN devices to the unit via Ethernet or WiFi interfaces while having reliable VoIP phone service at same time. The USB port provides addition flexibility to connect USB devices such as camera, sensor or 3G modem to further expand the service offering. The iSurfTM 1000 is developed using single SoC silicon solution and most advanced soft DSP processing technologies to maintain the best performance and cost in home gateway design. It also provides extensive feature and service capabilities in data, SIP VoIP and Wi-Fi networking. Its unique hardware NAT acceleration technique allows the product to achieve extremely fast data throughputs even in router operation mode. In addition to the advanced networking capabilities, iSurfTM 1000 also provides rich management interfaces to allow local and remote device management. Its user friendly WEB management interface is well designed to provide quick installation and setup for user as well as advanced configuration for the device administrator. The product detail specification is provided by the below section. iPadPhone or FaxPCxDSL/Cable/GEPONSet-top boxesNotebookDual ModeWiFi PhonePower DC 12VETHInternetiPadPhone or FaxPCxDSL/Cable/GEPONSet-top boxesNotebookDual ModeWiFi PhonePower DC 12VETHInternetInternet
iSurf 1000 User Operation Manual - 3 - 3. Product Specification PHYSICAL Dimensions 135mm (L) x 105mm (W) x 30mm (H) Weight < 300g Power < 10 Watts Power Supply 12V DC ENVIRONMENTAL Temperature -10 ℃ - 50 ℃ Humidity 90% maximum Non-condensing Storage -20℃- 65℃ SYSTEM Interface 1 10/100M Ethernet WAN Port (RJ45) 802.11n/g/b WiFi (2.4GHz) 3 10/100M Ethernet LAN Ports (RJ45) 2 Analog Phone Ports (RJ11) 1 USB OTG Port (2.0) System LEDs Power, WAN, WLAN, LAN1-3, Phone, Voice Mail Line Distance > 1 km WIRELESS Standards IEEE 802.11n, IEEE 802.11g&b Radio 2.4-2.497GHz (2x2 MIMO) 20dBm ± 1dB per antenna Antenna Two 3dBi dipole external antennas Security 64/128 bit WEP encryption WPA/WPA2/WAPI authentication WPS (WiFi Protected Setup) QoS Support WMM, WMM Power Save Networking Private home networking Virtual public networking VOIP PROCESSING Compression G.711 a G.711 u G.729 G.721 Comfort Noise Comfort noise generation and control Echo Cancellation G.165/G.168-2000 echo cancellation Silence Suppression Silence detection and suppression Fax Support T.30 and T.38 Delay/Jitter/Loss Delay, jitter, packet loss compensation DTMF Relay In-band DTMF, RFC 2833, SIP signal Call Duration > 48 hours Uninterrupted Call VOICE SERVICE Basic Voices Local and domestic and international long distance calls Flexible dial plan configuration support Tone customization for different countries Complementary Services Caller ID, Caller ID suppression, Call Screening, Speed dial, Call Tracing, Hotline, Unconditional call forwarding, Call Forwarding No Answer, Call Forwarding on Busy, Call Waiting, Call Back, Call Blocking, No Disturbance, Alarm, Network and Local 3-way Call, Data Call, and etc. Billing Service Support Z interface polarity reversal NETWORKING CAPABILITIES Data Networking Router and Bridge operation mode support WAN DHCP or static IP address assignment L2TP, PPTP and PPPoE client support DHCP and NAT service for LAN and WiFi devices SPI Firewall and DMZ support VPN Pass-through support (PPTP / L2TP / IPSec) Support for DNS, NTP, TFTP, FTP services QoS and VLAN management support (coming release) VoIP Networking Soft switch based network configuration Device peer to peer networking support INDUSTRY STANDARDS IEEE IEEE 802.3 10Base Ethernet IEEE 802.3u Fast Ethernet IEEE 802.1p CoS Priority Protocol IEEE 802.1Q VLAN Tagging IETF IP voice SIP v2.0 MANAGEMENT User Management Telnet, Web, Console (debug) Others FTP Auto Firmware Upgrade
4. Front Panel Description Table 1 Front Panel LED Specification LED Function Description PWR Power supply indicator, dual color LED Orange Color – Device is booting up Green Color – Device in normal operation WAN WAN port status LED ( dual color) Orange Color – Device WAN port is not yet ready for normal operation. Solid Green – Device WAN port is up and ready. Blinking Green – WAN port data transmission in progress. WiFi WiFi status indicator Green Color – WiFi is enabled and working LAN 1-3 LAN port status Solid Green – The LAN port is up Blinking Green – LAN data transmission in progress PHONE POTS line status indicator (dual color) Orange Color – Line hardware problem Green Blinking – Voice Call in progress Green Color – The line is ready and registered OFF – Line is not registered or provisioned. Voice Mail Indication of the existence of new voice mail Green – New voice mail available WPS (Left Side) WPS Service Access Orange Blinking – WPS access is enabled. The procedure can be triggered by pressing the WPS button.
iSurf 1000 User Operation Manual - 5 - 5. Rear Panel Description Interface Function Description 12V DC Power connector DC Power Supply with harmonic suppression: 12V 1.5A.Reset Device Restart and Factory Default Reset Press and immediate release: reboot the device. Press and hold (10 seconds): Reset the device to factory default settings. User configuration data will be deleted. WPS Wi-Fi Protected Service Access Press the WPS button to begin automatic user access process. The LED will be blinking during the negotiation and login process. WAN WAN ETH Port (RJ45) Connect to ADSL modem or IP network for Internet access LAN 1-3 LAN ETH Port (RJ4) Connect to PC, LAN Switch or Ethernet networking equipment. FXS Ports 1-2 Analog Phone jack (RJ11) Two independent voice line to connect to analog phone or fax machines. USB USB 2.0 OTG Networking Interface Used for connection 3G or 4G USB devices. Support plug and play for instant networking. WiFi WiFi Antenna (2x2 MIMO) Support 2x2 MIMO 802.11b/g/n, Up to 300Mbps maximum speed. 6. Installing Device Before installing the device, please make sure you have applied and activated the internet service from your service provider. To install the device, the user should follow the steps below. For safety, please keep your hand dry when operating the device. 【1】 Open the packing box and take out the device. Place the device on table and rotate the WiFi antenna upwards.
iSurf 1000 User Operation Manual - 6 - 【2】 Check the product label carefully and make sure the device S/N and MAC is clearly visible. 【3】 Connect your PC to the one of the LAN port using regular Ethernet cable. 【4】 Connect the device WAN port to the ADSL modem or other uplink networking devices via Ethernet networking cable. 【5】 Connector analog phone cables to the RJ11 ports of the device. 【6】 As a last step, connect the DC power supply and plug the DC power adapter into AC power source. Make sure the AC supply is compliant to the power supply specification of the device. 【7】 When the above is done, the device will start to boot up. Please wait until the PWR LED becomes green before proceeding to the device configuration stage. 【8】 A typical networking diagram is shown below for illustration. Note: LAN Management IP Address: 172.16.1.1， PC Networking Setup Requirement: DHCP Client WEB configuration can be access via http://172.16.1.1 7. Device Configuration The device provides simple and easy user configuration via WEB GUI interface. User can use common Internet Explorer software for configuration of the device. If you are first time user, please access the WEB management interface via the LAN port. iSurf 1000 supports DHCP server and NAT function by default so the user only need to configure the PC network setting to use DHCP. The LAN PC can easily acquire its IP address from the device once the network setting is configured properly. The device default WEB management access IP is 172.16.1.1. Once the user PC acquires the IP, open the Internet browser and enter the URL of http://172.16.1.1 to login into the WEB GUI. If enter correctly, the login window will pop up. The user can enter “user” as the login ID and the password to gain access. The user WEB GUI provides simple Setup Wizard to guide ordinary user to complete the device setup quickly. The
iSurf 1000 User Operation Manual - 7 - user also has the option to navigate the configuration menu to complete the setup. For advanced user or system operator, the admin level WEB GUI management interface is available. It requires special admin password to gain full access of the device and configure the devices. Note admin level management function is not described in this manual.  Login Once the user enters the correct URL (http://172.16.1.1), the following login window will be prompted. The user can type “user” and “user” as Login ID and password to begin login process. The user management GUI allows user to configure essential setting required for device operation.  Selection of Configuration Method Once the user is logged in, the following window will be prompted for selecting the method to configure the device. For regular user, please select and use the setup Wizard to complete the device setup. The setup Wizard will guide the user to quickly finish the setup configuration alone with the online help. If the user is familiar with the configuration, he can choose self setup approach to configure the device.
iSurf 1000 User Operation Manual - 8 -  Setup Wizard Select the “Setup Wizard” and click on the “Next” to enter Wizard welcome page as shown below. The quick Wizard setup is divided into four steps:  Step 1: Configure WAN Networking  Step 2: Configure WiFi Network  Step 3: Configure VoIP Accounts  Step 4: Save and Restart the Device Step 1: Click on the “Next” to enter WAN Networking Setup Window In the Internet Connection selection, the user can select one of the three common used ways (Static IP, DHCP,
iSurf 1000 User Operation Manual - 9 - PPPoE) to connect to Internet based on his access network type. If the user is not sure about the type of access type he should use, please consult with the service provider. For PPPoE dial up Internet access, the user will be required to configure the User name and Password for PPPoE dial up access. The user can also select the appropriate operation mode he needs. Step 2: After completing the WAN configuration, click “Next” to enter WiFi configuration In WiFi configuration, the user can modify the default SSID and select the desired Security Policy to protect device WiFi access. For easy configuration, the user can use one of the following three common security policies for setup. Disable Open access to every device. It is typically used for temporally use only. EZCON Use KZ TECH innovative security protection for easy WiFi access protection. When the WPS button is pushed, the WiFi access will become open to all devices for 60 seconds. The open access times out, a white list access control will be enforced. WPA2-PSK The most commonly used standard WiFi Security policy. Step 3： Click “Next Step” to enter VoIP account configuration menu
iSurf 1000 User Operation Manual - 10 - In this configuration page, the user requires to enter the SIP account and password information if he desires to configure the VoIP networking. The SIP server configuration will be performed by the network operator via admin management. The SIP account status is displayed for user information. When the SIP line is registered and ready, the LINE LED in the front panel will be light up. If the device VoIP function is not working properly, the user is advised to contact the network operator for assistance. Step 4： Click “Next” to complete the VoIP account setup and enter Save & Restart menu For all the configuration changes to take effect, the user is required to save the configuration and perform a device restart. Click on the “Save and Restart” button to complete the Wizard setup and begin to use the device.
iSurf 1000 User Operation Manual - 11 - Once the device restarts, please wait for a few minutes until the following windows appear again. The user may select “Advanced Self Setup” to quickly review and confirm the all setup. Click “Next” to proceed and enter the Self Setup menu as below.
iSurf 1000 User Operation Manual - 12 - For device maintenance operation, the user can use Device Maintenance menu to perform the operation required. There are three type maintenance operations are supported by user level management: 1) Update Device Firmware 2) Import Device Configuration File 3) Reset Device Configuration to Operator or Factory Default. 8. General Information  RF exposure information: The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and human body.  The adapter shall be installed near the equipment and shall be easily accessible.  EU Regulatory Conformance Hereby, KZ Broadband Technologies, Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For the declaration of conformity, visit the Web site www.kztech.cn . Notice: Observe the national local regulations in the location where the device is to be used. This device may be restricted for use in some or all member states of the European Union (EU)
iSurf 1000 User Operation Manual - 13 -  FCC Notice to user This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help

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