Kenmore 11016101690 User Manual AUTOMATIC WASHER Manuals And Guides 97110285

KENMORE Residential Washers Manual 97110285 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

User Manual: Kenmore 11016101690 11016101690 KENMORE AUTOMATIC WASHER - Manuals and Guides View the owners manual for your KENMORE AUTOMATIC WASHER #11016101690. Home:Laundry & Garment Care Parts:Kenmore Parts:Kenmore AUTOMATIC WASHER Manual

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S_A_'_ Owner's Manual

One-Speed

AUTOMATIC WASHERS

IMPORTANT:

Read and follow all safety

instructions and operating

instructions before first use

of this product.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.

PART NO. 3950149 PRINTED IN U.S.A.

BEFORE USING YOUR NEW WASHER

SEARS AUTOMATIC WASHER WARRANTY

IMPORTANT SAFETY INSTRUCTIONS

INSTALLATION INSTRUCTIONS

OPERATING YOUR WASHER

CARING FOR YOUR WASHER

TROUBLESHOOTING

SEARS MAINTENANCE AGREEMENT

REQUESTING ASSISTANCE OR SERVICE

Please read this manual. It will help you

install and operate your new automatic

washer in the safest and most economi-

cal way.

For more information about the care and

operation of Sears appliances call your

nearest Sears store. You will need the

complete model and serial numbers when

requesting information. Your washer's

model and serial numbers are located on

the Model and Serial Number Plate.

Use the ',space below to record the

model nun'lber and serial number of

your new washer.

Model No.

Serial No.

Date of Purchase

Model and Serial

Number Plate

Keep this book and your sales

check (rec,eipt) in a safe place

for future reference.

90-DAY WARRANTY

ON MECHANICAL AND

ELECTRICAL PARTS

Forninetydays from the date of purchase,

when the washer is installed and operated

in accordance with the instructions in

the Owner's Manual, Sears will repair or

replace any mechanical or electrical parts

in this washer, if defective in material or

workmanship.

LIMITED 2-YEAR WARRANTY

ON GEARCASE PARTS

After ninety days and until two years from

the date of purchase, Sears will furnish

replacement parts for any defective gear-

case parts. You will be charged for labor.

LIMITED 5-YEAR WARRANTY "

ON PLASTIC: "rUB

After ninety days and until five years

from date of purchase, Sears will furnish

a replacement plastic tub for any plastic

tub which is defective in matedal or work-

manship. You wiil be charged for labor.

WARRANTY SERVICE IS AVAILABLE

BY CONTACTING THE NEAREST

SEARS SERVICE CENTER IN THE

UNITED STATES.

This warranty applies only while this

product is in use in the United States.

This warranty gives you specific legal

rights, and you may also have other

rights which vary from state to state.

Sears Roebuck and Co., Dept. 817WA,

Hoffman Estates, IL 60179.

YOUR SAFETY IS IMPORTANTTO US

WARNING: To reduce the risk of fire,

electric shock, or injury to persons

when using your washer, follow basic

precautions, including the following:

•Read all instructions before using

the washer.

• Do not wash articles that have been

previously cleaned in, washed in,

soaked in, or spotted with gasoline,

dry-cleaning solvents, other flammable

or explosive substances as they give

off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning sol-

vents, or other flammable or explosive

substances to the wash water. These

substances give off vapors that could

ignite or explode.

• Under certain conditions, hydrogen gas

may be produced in a hot water system

that has not been used for 2 weeks or

more. HYDROGEN GAS IS EXPLOSIVE.

If the hot water system has not been

used for such a period, before using a

washing machine, turn on all hot water

faucets and let the water flow from each

for several minutes. This wiill release

any accumulated hydrogen gas. As the

gas is flammable, do not smoke or use

an open flame during this time.

• Do not allow children to play on or in

the washer. CIo,;e supervision of children

is necessary wt]en the washer is used

near children.

• Before the wasl_er is removed from

service or disc_.rded, remove the door.

• Do not reach into the washer if the tub

or agitator is rnoving.

• Do not install or store this washer

where it will be exposed to the weather.

• Do not tamper with controls.

• I-)o not repair or replace any part of

the washer or attempt any servicing

unless specifically recommended in the

Owner's Manu_l or in published user-

repair instructions that you understand

and have the skills to carry out.

SAVE THESE INSTRUCTIONS 3

This guide contains safety statements

under warning symbols. Please pay

special attention to this box and

follow any instructions given. The inFormation in this box will

alert you to such dangers as

fire, el,.=ctrical shock, burns and

personal injury.

IMPORTANT:

Observe all governing codes

and ordinances.

TOOLS NEEDED FOR INSTALLATION

PLIERS THAT OPEN TO 1-9/16"

PARTS SUPPLIED

FOR INSTALLATION

The parts supplied with your washer

are listed in the order which they will

be used.

(1) 2 front leveling legs with nuts

(2) 4 flat water fill hose washers

(3) 2 water inlet hoses

(4) 1 drain hose

(5) 1 silver, double-wire hose clamp

(bottom of drain hose)

(6) 1 yellow, single-wire hose clamp

(top of drain hose)

2 6 5

Selecting the proper location for your

washer will improve its performance

and minimize concerns like washer

walk or noise.

ELECTRICAL REQUIREMENTS

120-Volt, 60-Hz., AC-only, 15- or

20-ampere fused electrical supply is

required. (Time-delay fuse or circuit

breaker is recommended.) It is recom-

mended that a separate circuit serving

only this washer be provided.

Electrical Shock Hazard

Plug into a grounded 3-prong

outlet.

Do not remove ground prong.

Do not use an adapter.

Failure to follow these instructions

can result in death or electrical

shock.

GROUNDING INSTRUCTIONS

WARNING: Imp roper connection of

the equipment grounding conductor can

result in a risk of electric shock. Check

with a qualified _lectrician or serviceman

if you are in doL:bt as to whether the

appliance is properly grounded. Do not

modify the plug provided with the appli-

ance - if it will not fit the outlet, have

a[)roper outlet installed by a qualified

eiectrician.

For your personal safety, this washer

must be grounded. In the event of

malfunction or breakdown, grounding

will reduce the risk of electric shock

by providing a path of least resistance

for electric current.

This washer is equipped with a power

supply cord having a 3-prong grounding

plug. To minimize possible slqock hazard,

you must plug the power supply cord

into a mating 3-prong grounding-type

wall receptacle, grounded in accordance

with National Electrical Code, ANSI/NFPA

70-latest edition and all local codes and

ordinances.

Fire Hazard

Do not use an extension cord.

Using an extension cord can result

in death, fire, or electrical shock.

3-Prong

Grounding-Type

Wall Iq:eceptacle

3-Prong

Grounding Plug

Grounding

Prong

Power Supply

Cord

RECESSED AREA INSTRUCTIONS

This washer may be installed in a recessed area or closet•

19"

__f__

*0"_

oooo oL _

FRONTVIEW

(DOOR NOT SHOWN)

14" max. 48 sq. in.

minimum-"

ventilation

area

24 sq. in.

minimum "_

ventilation

area

-*1+'t+

SIDE VIEW FRONTVIEW

(DOOR SHOWN) (DOOR WITH VENT)

*ADDITIONAL CLEARANCESFORWALL, DOORAND FLOORMOLDINGSMAY BEREQUIRED.

* The installation spacing is in inches

and is the minimum allowable.

• Additional spacing should be considered

for ease of installation and servicing.

• If closet .door is installed, the mini-

mum air openings in top and bottom

are required. Louver ed doors with

equivalent air openings in top and

bottom are acceptable.

LAUNDRY TUB DRAIN SYSTEM

Check location where washer will be

installed. This washer can be installed

using one of three systems:

•Laundry tub drain system (below)

•Standpipe drain system (p. 8)

•Floor drain system (p. 8)

Do not store or operate washer at or

below 32°F (,.rome water may remain in

washer). See page 18 for Winterizing

Information.

Proper installation is your responsibility.

Make sure you lqave everything necessary

for correct installation including the

following points:

31/2 Ft.

Laundry tub drain system:

Needs a minimum 20-gallon

laundry tub.

Water heater:

To get the best

washing results,

set water heater

to de_iver 140°F

water to washer.

Hot and cold water

faucets: Must be

withirq4 feet of the

hot and cold water

fill valves attached

to the back of the

washer and provide

water pressure

between 5-100 P.S.I.

Support: Floor must be sturdy

enough to support washer, water

and load weight of 315 pounds.

Level floor: Maximum

allowable slope under

entire washer- 1 inch.

Top of tub must be at

least 39-inches high

and no higher than

96 inches from bottom

of washer.

ALTERNATE LOCATIONS-

STANDPIPE AND FLOOR DRAIN SYSTEMS

Siphon break: Must be purchased

separately See chart below.

Standpipe drain system: Needs a two-inch

minimum diameter standpipe with minimum

carry-away capacity of 17 gallons per minute.

Top of standpipe must be at least 39-inches

high and no higher than 96 inches from bottom

of washer.

Floor drain system: Requires a siphon

break, see chart below.

If you have: You will need to buy:

Laundry tub or standpipe Sump pum3 system

higher than 96 inches (if not already available)

1-inch diameter standpipe 2-inch diameter to 1-inch diameter

standpipe adapter, Part No. 3363920

Overhead sewer Standard 20 gallon, 39-inch high drain

tub or utility sink and sump pump

(available from local plumbing supplier.,;)

Floor drain Siphon break, Part No. 285320;

additional clrain hose, Part No. 3357090;

and Connector Kit, Part No. 285442

Water faucets beyond the 2 longer water fill hoses: 6 ft. hoses,

reach of water fill hoses Part No. 76314 or 10 ft. hoses,

Part No. 350008

Drain hose that is too short Drain hose, Part No. 388423 and hose

extension kit, Part No. 285442

Drain hose that is too long Hose extension kit, Part No. 285442

A problem with lint clogging your drain Drain protector, Part No. 367031

Parts listed are available from SEARS. Call 1-800-366-PAIqT.

REMOVE SHIPPING STRAP

Removing the shipping strap is

necessary for smooth operation.

If the shipping strap is not

removed, the washer will make

excessive noise.

To prevent floor damage, set washer onto

cardboard before moving across floor.

Move washer close to its final location.

STEP 1. Read, then remove the label

over the electrical plug and shipping strap.

STEP 2. Pull the yellow shipping strap

completely out of the washer. There

should be three cotter pins on the end

of the shipping strap that comes out of

the washer. The electrical plug is attached

to shipping strap.

Electricalplug

Shippingstrap

STEP 3. Pull firmly to remove the

other end of 1:he shipping strap pinned

to the back of washer to rellease rear

self-leveling legs.

STEP 4. Cut the shipping strap about

16 inches from plug end. Look for the

words "cut here." Pull shipping strap out

of the electrical plug.

NOTE: Save the end of the shipping

strap that does not have the three cotter

pins for use in .';ecuring the drain hose.

CONNECT INLET HOSES

TO WASHER

Proper connection of your inlet hoses

will allow hot and cold water to enter

your washer properly. It also helps

prevent water damage due to leaks.

STEP 3. Attach the hose with the blue

coupling to the cold water (top) inlet

valve. TigTten coupling by hand. Use

pliers to make an approximate one-third

turn. DO/JOT OVER'I'IGHTEN; this

could cause damage to valves.

Cold

Slip and Fall Hazard

Use new water inlet hoses.

Failure to do so can result in head

injury, broken bones, or bruises.

Hot

STEP 1. Insert a flat washer into each

end of the inlet hoses. Check that washers

are firmly seated in couplings. Use new

washers that came with your washing

machine. 0

COUPLING WASHER

STEP 2. Attach the hose with the red

coupling to the hot water (bottom) inlet

valve. Tighten coupling by hand. Use

pliers to make an approximate one-third

turn. DO NOT OVERTIGHTEN; this

could cause damage to valves.

NOTE: Attaching the red coupling first

makes it easier to tighten connection

with pliers.

CONNECT INLET HOSES

TO WATER FAUCETS

STEP 1. Flun water through both faucets

into a bucket to get rid of particles in

the water lines that might clog hoses.

Determine which faucet is hot and which

is cold. Mark the hot water faucet.

STEP 2. Attach the hose with the red

coupling to the hot water faucet. Tighten

coupling to faucet by hand. Use pliers

to make an approximate one-third turn.

DO NO'I OVERTIGH'IEN; this could

damage the coupling.

STEP 3. Attach the hose with the blue

coupling to the cold water faucet. Tighten

coupling to faucet by hand. Use pliers

to make an approximate one-third turn.

DO NO-l OVERTIGH-I"EN; this could

damage the coupling.

STEP 4. Turn on water faucets and

check for leaks. A small amount of

water will enter the washer. You will

drain thi,; later.

CONNECT DRAIN HOSE

Proper connection of the drain hose

will protect your floors from damage

due to water leakage.

STEP 1. To prevent the drain hose from

coming off or leaking, it must be installed

per the following instructions:

IMPORTANT: This procedure must be

followed to ensure proper installation.

a. Wet the inside of the soft coupler

at the end of the drain hose with tap

water. DO NOT USE ANY OTHER

LUBRICANT.

b. Squeeze ears of silver-colored, double-

wire clamp with pliers to open and

place clamp over the straight end of

the drain hose 1/4" from the end.

STEP 2. Put "hook" end of drain hose

into laundry t,_l:, or standpipe. Check for

proper length of drain hose. Rotate hook

to eliminate kinks.

"lo prevent drai _ water from going back

into the washer:

•Do not strai;]hten "hook" end of drain

hose and force excess drain hose into

,_tandpipe.

°Do not lay excess drain hose in bottom

of laundry tub.

STEP 3. For st;]ndpipe or laundry tub

drain system,3: Open yellow, single-wire

clamp and slide over "hook" end of drain

hose to secure the rubber and corrugated

sections together.

c. Open clamp and push end of drain

hose onto drain connector until hose

contacts the housing.

d. Place clamp over area marked

"clamp_' Release clamp.

SECURE DRAIN HOSE

Securing the drain hose properly will

protect your floors from damage due

to water leakage.

STEP 1. Use the shipping strap you cut

and removed (without the three cotter

pins).

STEP 2. Tightly wrap the shipping strap

around the drain hose and laundry tub

or standpipe. Push plug into the nearest

hole in the shipping strap.

If the water faucets and drain standpipe

are recessed; put "hook" end of drain

hose in standpipe. Tightly wrap the

shipping s!rap around the drain hose

and water inlet hoses (not the handles

or stems). Push plug into the nearest

hole in tile shipping strap.

LEVEL WASHER

Leveling your washer properly pre-

vents excessive noise and vibration.

To install front legs:

STEP 1. Prop front of washer up on

a wood block (about 4 inches). If washer

was placed against a wall, it may have

to be moved out slightly before tipping it

to prop it up.

STEP 2. With one of the legs in hand,

screw lock nut onto leg 1/2-inch from top

of leg base. This is the recommended

initial setting. Screw leg into washer base

by hand until nut reaches washer base.

Repeat for other leg.

STEP 4. Tilt washer forward until rear

of washer is at least 3 inche,'_ off floor

to set self-adjusting rear legs. Lower

washer to floor. Check levelness of the

washer by placing a carpenter's level

on top of the washer, first side-to-side;

then front-to-back.

STEP 3. Tilt washer backward until front

of washer is off the wood block. Remove

wood block. Gently lower washer to floor.

Move washer to its final location. Remove

cardboard from under washer.

STEP 5. If washer is not level, repeat

STEP 1. Adjust the front legs up or down,

then repeat STEPS 3 & 4.

STEP 6. When washer is level, use

9/16-inch open-end wrench to turn nuts

on front legs up tightly against washer

base. If nuts are not tight against washer

base, the washer may vibrate.

FINISH INSTALLATION/

CHIECKPOINTS

Taking a few minutes to complete

this checklist will help ensure a

proper installation and increase

your satisfaction with your washer.

[] Check electrical requirements.

Be sure you have correct electrical

supply and recommended grounding

method.

[] Check that you have:

, All the tools you started with.

, Removed all shipping materials.

, Removed shipping strap and

three cotter pins.

• Installed all parts listed on page 4.

, Washer is level and front feet

are tight.

[] Turn on water faucets and recheck

for leaks. If there is leaking, refer to

page 10.

[] Plug power supply cord into

grounded outlet.

[] Take a few minutes and read the

Operating Instructions (on pages 15-17)

to fully understand your new washer.

Now start the washer and allow it to

complete the REGULAR Cycle.

To get the maximum cleaning and

fabric care from your washer, please

read and follow these instructions.

Explosion Hazard

Never place items in the washer

that are dampened with gasoline

or other flammable fluids.

Do not wash or dry items soiled

with vegetable or cooking oils

because they may contain some

oil after laundering.

Doing so can result in death,

explosion, or fire.

STARTING YOUR WASHER

STEP 1. Add measured detergent

directly into washer basket. Then place

a load of sorted clothes in the washer.

STEP 2. Close washer lid.

STEP 3. Push the Cycle Selector

Control (Timer) Knob (_) in and turn

to the right. Set time according to the

level of soil and type of fabric: in the

load (see page 16).

STEP 4. Pull the Cycle Selector

Control (Timer) Knob out to start

washer.

STO P PI NG/R E STA RTI NG

YOUR WASHER

•To stop the washer at any time, push

the Cycle Selector Control (Timer)

Knob in.

•Pull the knob out to restart.

WASH/RINSE WATER

TEMPERATURE

All washes are done in warm water.

All rinses are cold to save energy.

., !

REGULAR

0 -

SE'TTING YOUR CYCLE

SE'LECTOR (TIMER) CONTROL

Use this control to choose your

wash time and to start the washer.

• For heavy soil and sturdy fabrics

use the full time.

° For light soil and delicate fabrics,

use less time.

REGULAR

Use this cycle to get up to 14 minutes

of 'wash time for sturdy or heavily soiled

loads.

• Wash combines fast speed agitation

and fast spin speeds.

REGULAR

RINSE

START

RINSE AND SPIN

When using extra detergent for heavily

soiled clothes, or washing special-care

items, you may find an extra rinse and

spin is needed.

STEP 1. Set the Cycle Selector Control

(Timer) Knob at RINSE.

STEP 2. Pull Cycle Selector Control

(Timer) Knob out to start washer.

REGULAR aJ_sE

START

SPIN ONLY

A drain and spin may help shorten drying

times for some heavy fabrics or special-

care items by removing excess water.

STEP 1. Set the Cycle Selector Control

(Timer) Knob at SPIN.

STEP 2. Pull the Cycle Selector Conlrcl

(Timer) Knob out to start washer.

REGULAR RINSE

START 14

UNDERSTANDING NORMAL

WASHER SOUNDS

Your new washer may make sounds that

your old one didn't. Because the sounds

are unfamiliar, you may be concerned

about them.

The following describes some of the

normal sounds you may hear and what

causes them.

During Drain

The rate that water is drained from your

washer depends on your installation. If

water is drained quickly from the washer,

you may hear air being pulled through

the pump. This happens during the end

of draining.

After Drain and Before Spin

When the cycle changes from draining

to spinning, you may hear a noise as the

gearcase shifts.

UNDERSTANDING WHAT HAPPENS

DURING THE WASHER CYCLE

REGULAR

Fill to

selected level

Wash

selected time

Drain -

no spin

Spin

Fillto

selected level

Rinse

Drain -

no spin

Spin

Off

CLEANING YOUR WASHER

Proper care of your washer can extend

its life. This section explains how to care

for your washer properly and safely.

Exterior

Wipe up detergent, bleach and other

spills with a soft, damp cloth or sponge

as they occur. Occasionally wipe the

outside of the washer to keep it looking

like new.

Do not put sharp or metal objects in your

washer. They can damage the finish.

Check all pockets for pins, clips, money,

bolts, nuts, etc. Do not lay these objects

on your washer after emptying pockets.

Interior

Clean interior with 1 cup of chlorine

bleach mixed with 2 cups of detergent.

Run washer through a complete cycle.

Repeat process if necessary.

NOTE: Remove hard water deposits

using only cleaners labeled as washer

safe.

WINTER STORAGE

OR MOVING CARE

Install and store your washer where

it will not freeze. Because some water

may stay in the hoses, freezing can

damage your washer. If storing or

moving your washer during freezing

weather winterize it.

To winterize washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet

hoses.

3. Put 1 quart of R.V.-type antifreeze

in the basket.

4. Run washer on a SPIN setting for

about 30 seconds to mix the anti-

freeze and water. Some of the mixture

will pump out while the washer spins.

5. Unplug the power supply cord.

To use washer again:

1. Flush water pipes and hoses.

2. Reconnect water inlet hoses.

3. Turn on both water faucets.

4. Reconnect power supply cord.

5. Run the washer through a complete

cycle with 1 cup of detergent to clean

out antifreeze.

NON-USE OR VACATION CARE

Operate your washer only when you are

at home. If you will be on vacation or

not using your washer for an extended

period of time, you should:

• Unplug the power supply cord or turn

off electrical power to the washer.

• Turn off the water supply to the washer.

This helps avoid accidental flooding

(due to a water pressure surge) while

you are away.

Most laundering problems are easily

solved if you understand the cause.

Check these lists for common laundry

and washer problems. If you need

further assistance, see page 24.

Problem Possible Cause Solution

Washer Leaks Household plumbing is leaking. Repair plumbing.

Fill hoses not tight. Tighten hoses.

Fill hose washers Reseat washers.

not properly seated.

Drain hose not properly Clamp drain hose.

clamped or is off.

Drain is clogged. Remove drain clogs. Sink and

standpipe must be able to handle

17 gallons of water per minute.

Tub moved forward during Ensure tub is centered before

unloading, causing water to starting washer.

deflect off of tub ring.

Unit not level causing water Ensure front feet are installed and nuts

to deflect off of tub ring. are tightened. Level washer (p. 13).

Load is unbalanced. Spray Redistribute the load.

rinses are deflecting off of load.

Washer is over loaded. Fills or Reduce load size.

spray rinses are deflecting off

of load.

Won't Drain/ Drain hose is kinked or clogged. Straighten or unplug hose.

Won't Spin/

Wet Loads Correct operation of neutral After a wash or rinse, the washer will

drain, drain without spinning. After draining,

the spinning begins.

Lid is open. Close the lid.

End of drain hose more than Lower drain hose.

96 inches above floor.

Too much detergent - suds lock. Use less detergent.

Low voltage or using an Repair electric and do not use

extension cord. extension cords.

Cold rinses. Cold rinses are normal.

Problem Possible Cause Solution

Continues Drain hose is less than Raise the drain hose.

to Fill/ 39 inches above floor.

Continues

to Drain/ Drain hose fits tightly into Adjust drain hose for loose fit.

Cycle Stuck standpipe.

Washer Load is unbalanced. Redistribute load.

Makes Noise Washer is not level. Level washer. Reset rear legs (p. 13).

Nuts on front feet not tight. Tighten nuts.

Yellow shipping strap with Remove strap with cotter pins.

cotter pins not completely

removed.

Floor not strong enough Relocate washer.

to support washer.

Rear leveling legs not set. Set rear leveling legs.

Gears engaging after drain This is normal.

and before spin.

Upper part of agitator clicks This is normal.

during wash.

Won't Fill/ Water inlet valve Clean screens.

Won't Rinse/ screens are plugged.

Won't Agitate/

Wrong Water is turned off. Turn on water.

"l'emperature Hot and cold hoses are Reverse hoses.

reversed.

Inlet hose is kinked. Straighten hoses.

Timer dial is not lined up. Turn timer knob to the right slightly

and pull to start.

Power cord not plugged in. Plug in power cord.

Problem Possible Cause Solution

Machine Power cord not plugged in. Plug in power cord.

Stops No power at plug. Repair electric.

Fuse blown or circuit Repair circuit.

breaker open.

Using an extension cord. Do not use extension cords.

Timer is not lined up. Turn timer to the right slightly

and pull to start.

Timer knob not pulled out. Set and pull out knob.

Machine is overloaded. Wash smaller loads.

Agitator Not The top of the agitator moves This is normal.

Workilng only in one direction.

The top of the agitator is loose. This is normal.

Water Level The top of the agitator is much This is normal.

Too Low/Not higher than the highest water

Completely level. This creates a perception

Fillin£1 of the washer not being full.

Tub is Tub pulled forward when Ensure tub is centered before

Crooked unloading, starting washer.

Tub moves. This is normal.

Unit not level. Ensure front feet are installed and

nuts are tightened. Level washer.

Reset rear legs (p.13).

Lint on Load Improper sorting. Sort lint givers from lint takers

and by color.

Overloading. Lint can be trapped in load if

overloaded. Wash smaller loads.

Paper or tissue in pockets. Clean out pockets before washing.

Not enough detergent. Use enough detergent to

hold lint in water.

Problem Possible Cause Solution

Tearing Overloading. Improper use Loads should move freely during

of washer, wash. Wash smaller loads.

Improper use of chlorine bleach. Do not pour chlorine bleach directly

on load. Wipe up bleach spills.

Sharp items not removed Clean out pockets before washing.

from pockets; fasteners Zip zippers before washing.

not fastened.

Items damaged before washing. Mend rips and broken threads in

seams before washing.

Stains Improper use of fabric softener Dilute fabric softener and add to

on Load in washer or dryer, deep rinse only.

Iron in water (rust). Install an iron filter.

Under use of detergent causing Use enough detergent to remove

soil to be redeposited, soil and hold it in suspension.

Dye transfer due to not Sort dark clothing from whites

sorting loads properly, and lights.

Dye transfer due to not Unload the washer as soon as

unloading washer promptly, it stops.

Load is Not removing load promptly. Unload the washer as soon as

Wrinkled it stops.

Overloading. Loads should move freely during

wash. Wash smaller loads.

Load is Overloading. Loads should move freely during

Tangled/ wash. Wash smaller loads.

Twisted

Clothes wrapped around agitator. Do not wrap items around agitator.

SEARS WASHERS

We Service What We Sell

"We Service What We Sell" is our

assurance you can depend on Sears for

service. Your washer has added value

when you consider that Sears has service

units nationwide, staffed with professional

technicians specifically trained on Sears

appliances and having parts, tools and

equipment to ensure that we meet our

pledge to you..."We Service What We Sell'.'

Sears IVlaintenance Agreement

Maintain the value of your Sears Washer

with a Sears Maintenance Agreement.

Sears washers are designed, manufac-

tured, a;nd tested for years of dependable

operation. Yet any modern appliance

may require service from time to time.

The Sears Maintenance Agreement

• Is your way to buy tomorrow's service

at today's prices.

• Eliminates repair bills resulting from

normal use.

• Allows for as many service calls as

required.

• Provides for service by professional

Sears Trained Technicians.

• Even if you don't need repairs, the

Maintenance Agreement offers an

annual preventative maintenance

checkup at your request!

This Maintenance Agreement does not

cover original installation, reinstallation

or damage resulting from external causes

such as acts of abuse, theft, fire, flood,

wind, lightning, freezing, power failure,

power reduction, etc.

Forthe repair or replacementpartsyou

n_Beddelivereddirectlytoyourhome

Call7 am - 7 pm, 7 days a week

1-800-366-PART

(11-800-366-7278)

Forin-home major brandrepairservice

Call24 hours a day, 7 days a week

1-800-4-REPAIR

(11-800-473-7247)

Forthe locationof a SearsParts and

RepairCenterin yourarea

Call24 hours a day, 7 daysa week

1-800-448-1 222

For informationon purchasing a Sears

MaintenanceAgreementorto inquire

aboutan existingAgreement

Call9 am - 5 pm, Monday - Saturday

1-800-827-6655

When requestingservice or ordering

parts, always givethe following

information:

• ProductType * PartNumber

• Model Number •PartDescription

SEARS

America'sRepairSpecialists

Kenmore 11016101690 User Manual AUTOMATIC WASHER Manuals And Guides 97110285

KENMORE Residential Washers Manual 97110285 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

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