Kenmore 11020602991 User Manual AUTOMATIC WASHER Manuals And Guides L0305247

KENMORE Residential Washers Manual L0305247 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

User Manual: Kenmore 11020602991 11020602991 KENMORE AUTOMATIC WASHER - Manuals and Guides View the owners manual for your KENMORE AUTOMATIC WASHER #11020602991. Home:Laundry & Garment Care Parts:Kenmore Parts:Kenmore AUTOMATIC WASHER Manual

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Owner's Manual and
Installation Instructions

One-Speed
AUTOMATIC WASHERS
with Water Temperature Control

IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.

Your washer may look different
from the washer shown.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com
Sears Canada Inc., Toronto, Ontaio, Canada MSB 2B8 www.sears.ca
3953626

PRINTED

IN U.S.A.

5/99

BEFORE USING YOUR NEW WASHER

KENMORE AUTOMATIC WASHER WARRANTY

WASHER

SAFETY

INSTALLATION

............

INSTRUCTIONS

OPERATING YOUR WASHER

LAUNDRY TIPS

..........

CARING FOR YOUR WASHER

TROUBLESHOOTING

.......

SEARS MAINTENANCE

AGREEMENT

Please read this manual. It will help
you install and operate your new
Kenmore washer in the safest and
most economical way.
For more information about the care
and operation of Kenmore appliances call
your nearest Sears store. You will need
the complete model and serial
numbers when requesting information,
Your washer's model and serial numbers
are located on the Model and Serial
Number Plate.

Use the space below to record the model
number and serial number of your new
Kenmore Washer.

Model No.

Serial No.

Date of Purchase

Keep this book and your Sears
Salescheck (receipt) in a safe place for
future reference,

ModelandSerial
NumberPlate

Limited Lifetime Warranty on
White Porcelain Basket
For the lifetime of the washer from the
date of purchase, Sears will replace the
white porcelain wash basket if it chips
or rusts due to defective material or
workmanship, After the first year, you
will be charged for labor.

Limited 10-Year Warranty on
Plastic Tub*
For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship. After the first
year, you will be charged for labon

Limited 5-Year Warranty
Gearcase Parts*

For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship. After the first
year, you will be charged for labon
Full 1-Year Warranty on
"Spreckle"
Porcelain Basket
For one year from the date of
purchase, when this washer is installed
and operated according to the instruc*
tions that come with it, Sears will
replace the "spreckle" (speckled surface) porcelain wash basket if it chips
or rusts due to defective material or
workmanship.

Full 1-Year Warranty
on
Mechanical
and Electrical parts
For one year from the date of pur_
chase, if this washer is installed and
operated according to the instructions
that come with it, Sears will repair or
replace any of its mechanical or
electrical parts if they are defective in
material or workmanship.
Warranty Restriction
If this washer is operated for any pur_
pose other than private family use, all
warranty coverage is restricted to 90
days from the date of purchase.
Warranty Service
Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.
This warranty applies only while this
washer is used in the United States or
Canada.
This warranty gives you specific legal
rights and you may also have other
rights that vary from state to state or
province to province.

Sears, Roebuck and Co.,
Dept 817WA,
Hoffman Estates, IL 60179
Sears Canada Inc.,
Toronto, Ontario, Canada
M5B 2B8
*In Canada a different warranty may apply.
In the U.S. for Sears warranty information or
to contact a Sears Service Center, call
1-800-4-MY-HOME sM(1-800-469-4663).
In Canada, call 1-877-533-6937.

Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to
hazards that can kill or hurt you and others, All safety messages will be preceded by the safety alert symbol and the
word "DANGER" or "WARNING." These words mean:

You will be killed or seriously
injured if you don't follow
instructions,
You can be killed or seriously
injured if you don't follow
instructions.
All safety messages will identify the hazard, tell you how to reduce the
chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT

SAFETY

INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury to persons
when using your washer, follow basic precautions, including the following:
• Read all instructions before using
the washer.
• Do not wash articles that have been
previously cleaned in, washed in,
soaked in, or spotted with gasoline,
dry-cleaning solvents, other
flammable or explosive substances
as they give off vapors that could
ignite or explode.
• Do not add gasoline, dry-cleaning
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.
• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using a washing machine, turn
on all hot water faucets and let the
water flow from each for several minutes. This will retease any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open
flame during this time.

• Do not allow children to play on or in
the washer. Close supervision of children is necessary when the washer is
used near children.
• Before the washer is removed from
service or discarded, remove the lid.
• Do not reach into the washer if the tub
or agitator is moving.
• Do not install or store this washer where
it wilI be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the
washer or attempt any servicing unless
specifically recommended in the
Owner's Manual or in published userrepair instructions that you understand
and have the skills to carry out.
• See Installation Instructions for
grounding requirements.

SAVE THESEINSTRUCTIONS

IMPORTANT:

Observe all governing codes and ordinances.

INSTALLATION

OVERVIEW

For a complete list of tools and parts
needed, see pages 7-9.
A. SELECT LOCATION
FOR YOUR WASHER (pgs. 11-13)
Recessed Area/
Closet Installation Instructions (p, 11)

Laundry Tub Drain System (p. 12)

(99 cm)

Standpipe

39in

(99=.)

Drain System (p. 13)

Floor Drain System (p. 13)

B.REMOVE
SHIPPING
STRAP

(p. 14)

Tools Needed:

Scissors

Flashlight (optional
depending on installation)

C. CONNECT DRAIN HOSE (pgs. 15-16)

uNs_
IST

Tools Needed:

Parts Needed:

Pliers that open
to 1 9/16in (3.95 cm)

Flashlight (optional
depending on installation)

1 yellow, single-wire
hose clamp (top of
drain hose)

1 silver, doublewire hose clamp
(bottom of drain
hose)

D, CONNECT INLET HOSES TO WASHER (pgs, 16-17)

Tools Needed:

PaNs Needed:

2 water inlet hoses

Pliers that open
to 19/16in (3.95_
Flashlight (optional
depending on installation)

4 fiat water inlet hose washers

E. CONNECT INLET HOSES TO WATER FAUCETS (p, 17)

Tools Needed:

PaNs Needed:

SJ
Pliers that open to 19h6 inches (3.95 cm)

Bucket
(optional
depending on
installation)

Flashlight (optional
depending on installation)

2 water inlet hoses

F, SECURE DRAIN HOSE (p. 18)

Tools Needed:

Parts Needed:

Flashlight (optionaI
depending on installation)

Shipping strap with fastener

G. LEVEL WASHER (p, 19)

Tools Needed:

Parts Needed:

9/16in (1.43 cm)
open-end wrench

2 front leveling iegs with nuts
(supplied with washer)

Flashlight (optional
depending on installation)

Wood block

• For a grounded, cordconnected washer:
Selecting the proper location for your
washer will improve its performance
and minimize concerns like washer
walk or noise.
ELECTRICAL

REQUIREMENTS

120-Voif, 60-Hz., AC-only, 15- or
20-ampere fused electrical supply is
required. (Time-delay fuse or circuit
breaker is recommended.) Connect
to an individual branch circuit.

GROUNDING

INSTRUCTIONS

This washer must be grounded, In the
event of malfunction or breakdown,
grounding will reduce the risk of
electrical shock by providing a path of
least resistance for electric current, This
washer is equipped with a cord having
an equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.

WARNING:
Electrical

Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
This washer is equipped with a power
supply cord having a 3-prong grounding
plug. To minimize possible shock hazard,
you must plug the power supply cord
into a mating 3-prong grounding-type
wall receptacle, grounded in accordance
with National Electrical Code,
ANSI/NFPA 70qatest edition and all local
codes and ordinances.
3 prong
grounding-type
wall receptacle
3 prong
grounding plug

Grounding
ng

Power supply
cord

_.=

Improper connection
of the equipment grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
serviceman if you are in doubt as to
whether the appliance is properly
grounded.
Do not modify the plug provided with
the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.

• For a permanently
washer:
GROUNDING

connected

INSTRUCTIONS

This washer must be connected to a
grounded metal, permanent wiring
system, or an equipment grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the appliance.

A. SELECT LOCATION
FOR YOUR WASHER RECESSED AREA/
CLOSET INSTALLATION INSTRUCTIONS
This washer may be installed in a recessed area or closet.

(7.6 cm)
48 in 2
(310 cm 2)
minimum
ventilation

19 in

area

(48.3 _m',

24 in 2
(t 55 cm 2) ,
minimum
ventilation
area
*0in
(O
cm) ___

27in cm) __
(68.6

lm
25_En
*0in
. _l_.t_ 4 8 c-_
(O
cm) __
(2.5 crn) "
"

FrontView
(DoorNotShown)

_3_i n
(7J6 cm)

4In
" _l_(10.2 cm)

SideView
(DoorShown)

FrontView
(DoorWithVent)

* Additional clearance for wall, door and floor moldings may be required.
To reduce the lransfer of washe_ sounds, a clearance of I in (2.5 cm) on lhe sides ol the washer is suqgested.

• The installation spacing is in inches
(centimeters) and is the minimum
allowable.
• Allow additional space if other
appliances are to be installed in
the area.

• If closet door is installed, the
minimum air openings in top and
bottom are required, Louvered doors
with equivalent air openings in top and
bottom are acceptable.

LAUNDRY TUB DRAIN SYSTEM
Check location where washer will be
installed. This washer can be installed
using one of three systems:
• Laundry tub drain system (below)
• Standpipe drain system (p. 13)
• Floor drain system (p. 13)

Grounded receptacle: Must
be within 4 ft (1.2 m) of where
the power cord is attached to
the back of the washer'.

Do not store or operate washer at or
below 32°F (0°C) (some water may
remain in washer), See page 31 for
winterizing information.
Proper installation is your responsibility,
Make sure you have everything necessary for correct installation including the
following points:

Hot and cold water faucets:
Must provide water pressure
between 5-100 psi and be
within 4 ft (1.2 m) of the hot
and cold water fill valves
attached to the back of the
washer.

Laundry tub drain system:
Needs a minimum 20 gal
(76 L) laundry tub.

39 in
(99 cm)

Support: Floor must be sturdy
enough to support a total weight
of 315 Ibs (143 kg) (includes
washer, water, and load weight).

Level floor: Maximum
allowable slope under entire
washer - 1 in (2.5 cm).

Top of tub must be at
least 39 in (99 cm)
above floor and no
higher than 96 in
(2.4 m) from bottom
of washer.

ALTERNATE LOCATIONS STANDPIPE AND FLOOR DRAIN SYSTEMS
Siphon break: Must be purchased
separately. See chart below.

(991_cm)i_

/
Standpipe drain system: Needs a 2-in
(5 cm) minimum diameter standpipe with
minimum carry_away capacity of 17 gal (64 L)
per minute. Top of standpipe must be at least
39 in (99 cm) above floor and no higher than
96 in (2.4 m) from bottom of washer.

Floor drain system: Requires a siphon
break, see chart below. A minimum
carry-away capacity of 17 gal (64 L) per
minute is required.

If you have:

You will need to buy:

Laundry tub or standpipe
taller than 96 in (2.4 m)

Sump pump system
(if not already available)

1 in (2.5 cm) diameter
standpipe

2 in (5 cm) diameter to 1 in (2.5 cm) diameter
standpipe adapter, Part No. 3363920

Overhead sewer

Standard 20 gal (76 L), 39 in (99 cm) tall drain
tub or utility sink and sump pump (available
from local plumbing suppliers)

Floor drain

Siphon break, Part No. 285320;
additional drain hose, Part No. 3357090;
and Connector Kit, Part No. 285442

Parts listed are available from your local Sears store or Sears Service Center. In the United
States, calI 1-800-366-PART(I-800-366-7278). in Canada, call 1-877-533-6937.

B. REMOVE SHIPPING STRAP

STEP 2. Pull firmly to remove the end
of the shipping strap that remains
pinned to the back of the washer. This
will release the rear self4eveling legs.

Removing the shipping strap is
necessary for smooth operation.
If the shipping strap is not removed,
the washer will make excessive noise.

To prevent floor damage, set washer
onto cardboard before moving across
floor. Move washer close to its final
location.
STEP 1. Do not cut yellow strap. Pull
yellow strap firmly, until completely
removed from washer. Depending on
your model, there should be either two
or three cotter pins on the end of the
shipping strap when it is pulled out of
the washer. The electrical plug is
attached to this shipping strap.

Electricalplug

Shippingstrap

PULL

Pin
14

STEP 3. Cut the shipping strap about
16 in (40 cm) from plug end. Look for
the words "CUT HERE." Discard end
with the cotter pins. Slide remainder
of shipping strap from the electrical
plug. You will use this to secure the
drain hose.

C. CONNECT DRAIN HOSE

_i'i,J_,m_i

;[q iTq i[4

Proper connection of the drain hose
will protect your floors from damage
due to water leakage.
STEP 1. To prevent the drain hose from
coming off or leaking, it must be installed
per the following instructions:
IMPORTANT: To ensure proper installation, this procedure must be followed
exactly.
a. Wet the inside of the straight end of the
drain hose with tap water. DO NOT
USE ANY OTHER LUBRICANT.
b. Squeeze ears of silver, double-wire
clamp with pliers to open, Place clamp
over the straight end of the drain hose
_/4in (6 mm) from the end.
d. Place clamp over area marked
"CLAMR" Release clamp.
in
(6 ram)

(6¼mnm)_Drain

X°se _.

c. Open clamp, Twist hose back and forth
while pushing down onto drain
connector at the bottom of the washer.
Continue until hose contacts the ribbed
stop on the cabinet,

¼ in
(6 ram)

If you have:

You will need to buy:

Drain hose that is too short

Drain hose, Part No. 388423 and
hose kit, Part No. 285442

Drain hose that is too long

Hose kit, Part No. 285442

A problem with lint clogging your drain

Drain protector, Part No. 367031

Parts listed are available from your local Sears store or Sears Service Center. In the United
States, calI 1-800-366-PART (I-800-366-7278).
In Canada, call 1-877-533-6937.

For standpipe or laundry tub drain
systems:
STEP 2. Open yellow, single-wire clamp
with pliers and slide over hooked end
of drain hose to secure the rubber and
corrugated sections together.

D. CONNECT INLET HOSES
TO WASHER

Proper connection of your inlet hoses
will allow hot and cold water to enter
your washer properly. It also helps
prevent water damage due to leaks.

HookedEnd

DrainHose

NOTE: Replace inlet hoses after five
years of use to reduce the risk of hose
failure. Periodically inspect and replace
inlet hoses if bulges, kinks, cuts, wear,
or leaks are found. When replacing
your inlet hoses, mark the date of
replacement on the label with a
permanent marker.
STEP 1. Insert one new, flat washer
(from the parts bag) into each end of
the inlet hoses. Check that washers
are firmly seated in couplings.

STEP 3. Put hooked end of drain hose
into laundry tub or standpipe, Check
for proper length of drain hose. Rotate
hook to eliminate kinks.

To prevent drain water from going back
into the washer:
• Do not straighten hooked end of drain
hose and force excess drain hose into
standpipe.
• Do not lay excess drain hose in bottom
of laundry tub.

COUPLING

WASHER

STEP 2, Attach the hose with the red
coupling to the hot water (bottom) inlet
valve. Attaching the red coupling first
makes it easier to tighten connection with
pliers. Screw on coupling by hand. Make
an additional two-thirds turn with pliers to
tighten coupling. DO NOT OVERTIGHTEN; this could damage the valves.
ColdWater
Inlet Valve

E. CONNECT
INLET HOSES
TO WATER FAUCETS
STEP 1. Make sure washer basket is
empty. Run water through both faucets
into a bucket or laundry tub to get rid of
particles in the water lines that might
clog hoses. Determine which faucet is
hot and which is cold. Mark the hot
water faucet.

Water
Inlet
Valve

STEP 3. Attach the hose with the blue
coupling to the cold water (top) inlet
valve. Screw on coupling by hand. Make
an additional two-thirds turn with pliers to
tighten coupling. DO NOT OVERTIGHTEN; this could damage valves.

STEP 2. Attach the hose with the red
coupling to the hot water faucet. Screw
on coupling by hand. Make an additional
two-thirds turn with pliers to tighten
coupling. DO NOT OVERTIGHTEN;
this could damage the coupling.
STEP 3. Attach the hose with the blue
coupling to the cold water faucet.
Screw on coupling by hand. Make an
additional two-thirds turn with pliers to
tighten coupling. DO NOT OVERTIGHTEN; this could damage the
coupling.
STEP 4. Turn on water faucets and
check for leaks. A small amount of water
may enter the washer. You will drain this
later.

Water faucets beyond the
water fill hoses
J reach
lf you of
have:

2 longer water fill hoses:
6
ft (1.8
Part
You
will m),
need
to No.
buy:76314
10 ft (3.0 m), Part No. 350008

Parts listed are available from your local Sears store or Sears Service Cente_ In the United
States, calI 1-800-366-PART(1-800-366-7278). In Canada, call 1-877-533-6937.

F. SECURE DRAIN HOSE

Securing the drain hose properly will
protect your floors from damage due
to water leakage.
STEP 1. Move washer to its final
location.

STEP 2. Locate the remaining piece
of shipping strap (not the end with
the cotter pins) from STEP 3 of
"REMOVE SHIPPING STRAR" Use
it to wrap the drain hose together with
the laundry tub or standpipe. Push
fastener into the nearest hole in the
shipping strap.

Fastener

If the water faucets and drain standpipe
are recessed, put hooked end of drain
hose in standpipe. Tightly wrap the
shipping strap around the drain hose
and water inlet hoses (not the handles
or stems). Push fastener into the
nearest hole in the shipping strap.

G. LEVEL WASHER

Wre_.m_tem='
:I:-] i[_ [["
Leveling your washer properly prevents excessive noise and vibration.
To install front legs:
STEP 1. Prop front of washer up about
4 in (10.2 cm). Use a wood block or
another object that will support the
weight of the washer, if washer was
placed against a wall, move the washer
out slightly before tipping it up.

STEP 5. Move washer to its final
location.
STEP 6. Tilt washer forward until rear
of washer is at least 3 in (7.6 cm) off
floor, You may hear the self-adjusting
rear legs click into place. Lower washer
to floor, Check levelness of the washer
by placing a level on top of the washer,
first side-to-side; then front4o-back.

STEP 2. With one of the legs in hand,
screw lock nut onto leg 3/8in (9,5 mm)
from top of leg base. This is the
recommended initial setting.
STEP 7. if washer is not level, prop
up the front of the washer and adjust
the legs up or down as necessary,
Lower washer and reset self-adjusting
rear legs (as in Step 6). Repeat Step 7
until the washer is level.

STEP 3. Screw leg into washer base by
hand until nut reaches washer base.
Repeat for other leg.

STEP 8. When washer is in its final
location and level, use a 9/_6_in
(1.43 mm) open-end wrench to turn
nuts on front legs tightly against washer
cabinet, If nuts are not tight against
washer cabinet, the washer may vibrate.

STEP 4, Tilt washer backward until
front of washer is off the wood block.
Remove wood block. Gently lower
washer to floor.

REVIEW INSTALLATION

Take a few minutes to complete
this checklist. It will help assure you
that you have a proper installation
and increase your satisfaction with
your Kenmore washer,
[

[

Check electrical requirements,
Be sure you have correct electrical
supply and recommended grounding
method.
Check that you have:

[

Check that:
• The washer is level.
• The nuts on the front legs are tight.

[

Check that the water faucets are
turned on.

[

Take a few minutes and read the
Operating Instructions (pages 21-28)
to fully understand your new washer.
Then, start the washer and allow it to
complete the HEAVY DUTY Cycle.

• All the tools you started with.
• Removed all packaging materials.
• Removed shipping strap with cotter
pins.
• Installed all parts listed on pages
7-9.

FINAL STEPS
I

Plug power supply cord into
grounded outlet.

Remove the blue protective film on the
console and any tape remaining on
washen

DrleJ_Ke_." -[_ i[_ i-_,-,
To get the maximum cleaning and
fabric care from your washer, please
read and follow these instructions.
NOTE: The drawings in this section show
the basic features of all models covered
by this manual, Refer to the supplied
"Feature Sheet" for your washer's particular features.

Explosion Hazard
Never place items in the washer
that are dampened with gasoline
or other flammable fluids.
No washer can completely
remove oil.
Do not dry anything that has ever
had any type of oil on it (including
cooking oils).
Failure to follow these instructions
can result in death, explosion,
or fire.

LID INSTRUCTIONS
These instructions are found under the
lid of your washer.
I]_.'l[?__|lt/Ar[L"i.ylIt'[t_g*.'lfl[I]AfJ

Add measured detergent to the washer basket.
Make the selections for these washer controls.
1. SELECT & ADJUST
• WATER LEVEL
Adjust to load size.
• WASH / RINSE TEMP ....... Selection is based on type of fabric and soil.
2. SELECT CYCLE

Choose more time for heavily soiled loads and
less time for lightly soiled loads.
3. PULL TIMER TO START ..... Lid must be closed to complete cycle. -........
PUSH TIMER TO STOP

Antiperspirants, Deodorants
Treat with a paste of ammonia and
color safe bleach. Let stand for 30 minutes. Wash in hottest water safe for fabric.

Grass

Blood

Ketchup, Tomato Products
Sponge immediately or apply a prewash soil and stain remover. Rinse.
Wash. If stain remains, apply a liquid
detergent to stain or soak in warm
water with detergent. Rewash.

Rinse immediately or soak in cold water
with detergent for 30 minutes. Rinse.
Rub detergent into any remaining
stains. Rinse thoroughly. Wash.
Milk, Ice Cream
Sponge immediately or apply a prewash soil and stain remover. Rinse.
Wash. Repeat if necessary. If stain
remains, apply a few drops of liquid
detergent. Rinse. If stain remains, soak.
Wash.

Use an enzyme presoak or rub enzyme
detergent on the stain. Launder with
detergent and bleach appropriate for the
fabric.

Mud
Brush off the dry mud. Rinse under cold
water. Pretreat with a paste of detergent
and water. Launder using detergent and
bleach safe for the fabric.

STARTING YOUR WASHER
STEP 1. Add measured detergent
directly into washer basket. Then place
a load of sorted clothes in the washer.
STEP 2, Close washer lid.
STEP 3. Set WATER LEVEL Control O
based on the size of your wash load
(details on page 24).
STEP 4. Set the WATER TEMPERATURE
Control O (details on page 24).

STEP 6. Pull the Cycle Selector Control
(Timer) Knob (_ out, The dial will rotate as
the cycle progresses. The knob will not
rotate.

STOPPING/RESTARTING
YOUR WASHER
• To stop the washer at any time, push
the Cycle Selector Control (Timer)
Knob in (_.
• Pull the knob out to restart.

STEP 5. Push the Cycle Selector Control
(Timer) Knob (_ in and turn to the right.
Set cycle and time according to the type
of fabric in the load (details on pages 25-26).

imi'm

J
m,_mmm

_mN

m_m

SET WATER LEVEL CONTROL

This control gives you the flexibility to
save water when washing small loads.

SET WATER TEMPERATURE
CONTROL
Your washer lets you select a wash
water setting based on the type of load
you are washing.
• All rinses are cold to save energy.

Your washer lets you select a water
setting based on the size of your
wash load.

WARM
COLD
COLD

• For normal loads, start with a medium
load (see below). Adjust up or down
depending on your load. Clothes should
move freely and roll toward the agitator.
• To change to a higher water level
setting after the washer has started to
agitate, turn the knob to the desired new
setting.

•

COLD _

HOT

COLD

Selecting Water Temperatures
Wash Water
Temperature

Suggested Fabrics

Comments

HOT
111°F (44°C)
or above

, Work clothes
• Sturdy whites/
cotorfast paste_s
• Diapers

• Best cleaning for heavily soiIed items
• Removes oils, perspiration,greasy soils
and stains
• Prevents graying or yellowing

WARM
90°-110°F
(32°-43°C)

• Dark/non-colorfast colors
• Permanent press items
• Nylon, polyester, acrylics,
silks, woolens
• Knits/delicate fabrics

• Best for moderately soiled to lightly soiled items
• Safe for most fabric finishes
• Less fading and dye bleeding
• Reduces wrinkling

COLD*
70°-90°F
(21°-32°C)

• Extra-sensitive colors
• Non-colorfast items
• Hand washables

• Best for very lighfiy soiled items
• Saves hot water

*In wash water temperatures colder than 70°F (21°C), detergents do not dissolve well. Also,
soils may be difficult to remove and some fabncs may retain wear wrinkles and have
increased pilling - the formation of small lintdike balls on the surface of garments. Pilling is
the natural result of wearing and washing of garments.

SETTING YOUR CYCLE
SELECTOR (TIMER) CONTROL
Use this control to choose the agitation
time and to start the washer.
• For heavy soil and sturdy fabrics,
use the full time (REGULAR).
• For light soil and delicate fabrics,
use less time (SHORT).
PERMANENT

PRESS

Ii'l,JArtu,,_l

:Iq a[q 1["

HEAVY DUTY
Usethis cycle _ g_ upto 12 minu_s
ofwashtime _rsturdy
orheavilysoiled
loads.
GENTLE
Use this cycle for cleaning lighltly to
moderately soiled delicate items and
washable knits. The cycle features a
periodic agitation and soak.
SOAK
Use this cycle to help remove heavy soils
and stains that need pretreatment,

The PERMANENT PRESS Cycle
includes a load cooling process
that reduces wrinkling compared
to other cycles.
You can select up to 8 minutes of
wash time.
NOTE: When the timer reaches PAUSE,
the washer will drain and pause for no
more than two minutes while some of
the wash water is drained and replaced
with rinse water.

• Use WARM water when soaking. Hot
water can set stains.
• Use the amount of detergent or presoak
additive recommended by the
manufacturer.
• When the SOAK cycle ends, add detergent and set a new wash cycle.
NOTE: Some "HAND WASH" items,
particularly wool, naturally shrink when
washed either in the sink or in the washer. Keep this in mind when you purchase
items labeled "HAND WASH." Items that
shrink should be dried flat. Block these
items by gently stretching to original measurements.

SPIN

81"IOKr

PERMANENT PRESS
REGULAR
6
SHORT

HEAVY DUTY
REGULAR

SOAK 2o

SELF-CLEANING

RINSE AND SPIN
When using extra detergent for heavily
soiled clothes, or washing special-care
items, you may find an extra rinse and
spin is needed.
STEP 1. Set WATER LEVEL Control.
STEP 2, Set WATER TEMPERATURE
Control.
STEP 3. Set the Cycle Selector Control
(Timer) Knob to a RINSE setting.
STEP 4. Pull Cycle Selector Control
(Timer) Knob out to start washer.

PERMANENT

PRESS

SOAK s0

SPIN ONLY
A drain and spin may help shorten drying
times for some heavy fabrics or specialcare items by removing excess water,
STEP 1. Set the Cycle Selector Control
(Timer) Knob to a SPIN setting.
STEP 2, Pull the Cycle Selector Control
(Timer) Knob out to start washer.

PERMANENTPRESS

SOAK

LINT FILTER

Lint is filtered from the load
automatically
- there's no
messy cleanup.
Your washer features a self-cleaning
filter that traps lint from the water while
the washer is washing and deep rinsing
the laundry. The trapped lint is flushed
down the drain automatically. You don't
have to clean the filter.

DUAL-ACTION

AGITATOR

The Kenmore DUAL-ACTION TM
Agitator gives you flexible fabric
care for even your largest loads,
The best cleaning action in your washer
takes place at the bottom where the agitator vanes move back and forth to flex
the fabric, loosening the soil.
The upper portion
of the agitator
moves in only one
direction to help
you wash larger
loads. The clock*
wise rotation of the
agitator forces the
clothes on top
down to the bottom
where most
of the cleaning
action takes
place.

UNDERSTANDING
WASHER SOUNDS

NORMAL

Your new washer may make sounds
that your old one didn't. Because the
sounds are unfamiliar, you may be
concerned about them,
The following describes some of the
normal sounds you may hear and what
causes them.
During Washing
When you select a small load size setting
for a small wash load, your washer has a
lower water level. With this lower water
level, you may hear a clicking sound from
the upper portion of the agitator.
During Drain
The rate that water is drained from your
washer depends on your installation. If
water is drained quickly from the washer,
you may hear air being pulled through the
pump. This happens during the end of
draining.
After Drain and Before Spin
When the cycle changes from draining
to spinning, you may hear a noise as the
gearcase shifts.

UNDERSTANDING

WHAT HAPPENS IN EACH CYCLE

PERMANENT
PRESS
Fill to
selected level
•
Wash
selected time

HEAVY
_

Fill to
selected

level
Wash
selected
time

•

GENTLE

DUTY

Partial

•

Drain

Drain-

•
Pause

no•spin

__ww

Fill to
selected level

Agitate

IZI so k,
Agitate

•

Spin

cool
Fill down
for

Fill
• to

no spin
Drain -

selected
level

Spin

Wash
•

Rinse
selected
Fill tolevel

no spin
Drain no spin
Drain -

Spin

Rinse

Spin
Fill to

no spin
Drain -

selected level
Off

Spin

Rinse

SOAK

IZIorb,n- ____32_
no spin

Fill to
selected

Spin

Agitate
Off
D

(reset to
SPIN
Soak to
drain
washer)

Off

PREPARING CLOTHES
FOR WASHING

[[to_a,to_,,_,. :I_ i [:..]11."
Follow these recommendations
to help you prolong the life of
your garments.
• Close zippers, snaps, and hooks to
avoid snagging other items, Remove
[)ins, buckles, and other hard objects
to avoid scratching the washer interior.
Remove non-washable trim and
ornaments.

SORTING
• Separate heavily soiled items from
lightly soiled ones, even if they
would normally be washed together. Separate lint givers (towels, chenille) from lint
takers (corduroy, synthetics,
permanent press), When possible,
turn lint givers inside out,
• Separate dark colors from light colors, colorfast items from non-colorfast items.
• Sort by fabric and construction
(sturdy cottons, knits, delicate items).

• Empty pockets and turn them
inside out.
• Turn down cuffs, brush away lint
and dirt.
• Turn synthetic knits inside out to
avoid pilling,
• Tie strings and sashes so they will
not tangle.
• Mend tears, loose hems, and seams.
• Treat spots and stains.
• Stained or wet garments should be
washed promptly for best results.

Irj L'

• Reduce wash time by using a lower
water level setting. Loads with only a
few small items need less wash time.

Proper loading of your washer contributes to proper cleaning and fabric
care and reduces machine noise.
• Drop items into washer loosely. Fill
to the top of the basket (top row of
holes). Do not wrap items around the
agitator. Items should move easily
through wash water for best cleaning
and wrinkle4ree results, Items should
sink and reappear later.
• Load washer properly and select correct
water level setting. Overloading or
packing the machine, and selecting a
setting too small for the wash load can:
- cause poor cleaning
- increase wrinkling
- create excessive lint
- wear out items faster
(because of pilling)
• Load by the amount of space items
take up, not by their weight.
• Mix large and small items in each load,
Load evenly to maintain washer balance,
An off-balance load can make the washer
vibrate during spin.
• Use a higher water level setting to reduce
wrinkling with permanent press clothes
and some synthetic knits, These items
should have more room to move in the
water than heavy items (towels, jeans).

SUGGESTIONS

For these suggested full-sized loads,
set the WATER LEVEL Selector to the
highest water level setting.
SUPER CAPACITY WASHERS
Heavy Work
Clothes
4 jeans
4 workpants
2 workshirts

Towels
9 bath towels
9 hand towels
10 wash cloths

Mixed Load
3 sheets
(1 king, 2 twin)
4 pillowcases

1 sweatshirt

2 shirts

1 sweatpants

2 blouses
8 T-shirts
6 shorts
8 handkerchiefs

CLEANING

YOUR WASHER

Proper care of your washer can extend
its life. This section explains hew to care
for your washer properly and safely.
Exterior
Wipe up detergent, bleach, and other
spills with a soft, damp cloth or sponge
as they occur, Occasionally wipe the
outside of the washer to keep it looking
like new.
Do not put sharp or metal objects in your
washer. They can damage the finish.
Check all pockets for pins, clips, money,
bolts, nuts, etc, Do not lay these objects
on your washer after emptying pockets.
Interior
Clean interior with 1 cup (250 mL) of
chlorine bleach mixed with 2 cups (500
mL) of detergent. Run washer through a
complete cycle using hot water. Repeat
process if necessary.
NOTE: Remove hard water deposits
using only cleaners labeled as washer
safe.
Water Inlet Hoses
Replace inlet hoses after five years of
use to reduce the risk of hose failure.
Periodically inspect and replace inlet
hoses if bulges, kinks, cuts, wear or
leaks are found, When replacing your
inlet hoses, mark the date of replacement on the label with a permanent
marker.

WINTER STORAGE
OR MOVING CARE
Install and store your washer where it
will not freeze. Because some water
may stay in the hoses and pump,
freezing can damage your washer. If
storing or moving your washer during
freezing weather, winterize it.
To winterize washer:
1. Shut off both water faucets,
2, Disconnect and drain water inlet
hoses.
3, Put 1 qt (1 L) of R,V.-type antifreeze
in the basket.
4, Run washer on a SPIN setting for
about 30 seconds to mix the
anti-freeze and water, Some of the
mixture will pump out while the
washer spins,
5, Unplug the power supply cord.
To use washer again:
1. Flush water pipes and hoses,
2, Reconnect water inlet hoses.
3, Turn on both water faucets.
4. Reconnect power supply cord.
5, Run the washer through a complete
cycle with 1 cup (250 mL) of
detergent to clean out antifreeze.

NON-USE OR VACATION CARE
Operate your washer only when you
are at home, If you will be on vacation
or not using your washer for an
extended period of time, you should:
• Unplug the power supply cord or turn
off electrical power to the washer.
• Turn off the water supply to the
washer. This helps avoid accidental
flooding (due to a water pressure
surge) while you are away.

Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems, If you need
further assistance, see the back page,
Problem

Possible Cause

Solution

Washer Leaks

Household plumbing is leaking.

Repair plumbing.

Inlet hoses not tight.

Tighten hoses (see "INSTALLATION
Sections D & E).

Inlet hose washers not
properly seated.

Reseat washers
(see "INSTALLATION,"
Section D),

Drain hose not propedy
clamped or is off.

Clamp drain hose
(see "INSTALLATION,"
Section C),

Drain is clogged,

Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.

Tab moved forward during
unloading, causing water to
deflect off tub ring.

Ensure tub is centered before
starting washer.

Unit not level causing water
to deflect off tub ring.

Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs
(see "INSTALLATION,"
Section G).

Load is unbalanced. Spray
rinses are deflecting off load,

Redistribute the load.

Washer is ovedoaded. Fills or
spray rinses are deflecting off
load.

Reduce load size.

Drain hose is kinked or
clogged.

Straighten or unplug hose
(see "INSTALLATION," Section C).

Correct operation of
neutral drain,

After a wash or rinse, the washer will
drain without spinning. After draining,
the spinning begins.

Lid is open.

Close the lid.

Drain hose is more than
96 in (2,4 m) above floor.

Lower drain hose
(see "INSTALLATION," Section A).

Too much detergent excessive sudsing.

Use less detergent.

Wrong cycle for load
being washed.

Choose a cycle with a higher spin
speed (see "Operating Your Washer")

Won't Drain/
Won't Spin/
Wet Loads

Problem

Possible Cause

Solution

Won't Drain/
Won't Spin/
Wet Loads

Low voltage or using
an extension cord.

Check electrical source or calI
electrician. Do not use extension
cords.

(cont.)

Cold rinses.

Cold rinses leave loads wetter than
warm rinses. This is normal.

Drain hose is less than
39 inches above floor.

Raise the drain hose
(see "INSTALLATION," Section C).

Drain hose fits tightly into
standpipe.

Adjust drain hose for loose fit
(see "INSTALLATION," Section C).

Stuck

Drain hose taped into
standpipe.

Do not seal off drain hose with tape.
The drain hose needs an air gap.

Washer Makes

Load is unbalanced.

Redistribute Ioad.

Noise

Washer is not level.
Rear leveling legs not set.

Level washer. Reset rear legs
(see "INSTALLATION," Section G).

Nuts on front feet not tight.

Tighten nuts
(see "INSTALLATION," Section G).

Yellow shipping strap with
cotter pins not completely
removed.

Remove strap with cotter pins
(see "iNSTALLATION," Section B).

Floor not strong enough
to support washer.

Relocate washer
(see "INSTALLATION," Section A).

Gears engaging after drain
and before spin.

This is normal.

Upper part of agitator clicks
during wash,

This is normal.

Won't
Fill/Won't

Water inlet valve
screens are plugged.

Clean screens.

Rinse/Won't
Agitate/
Wrong
Temperature

Water is turned off.

Tam on water.

Hot and cold hoses are
reversed.

Reverse hoses (see "INSTALLATION,"
Sections D & E).

Inlet hose is kinked.

Straighten hoses.

Timer dial is not lined up.
and pull to start.

Tam timer knob to the right slightly

Power cord not plugged in.

Plug in power cord.

Continues to
Fill/
Continues to
Drain/Cycle

Problem

Possible Cause

Solution

Machine

Power cord not plugged in.

Plug in power cord.

Stops

No power at plug.

Check electrical source or calI
eIectrician.

Fuse blown or circuit
breaker open.

Replace fuse or reset circuit breaker.
If problem continues, calI eIectrician.

Using an extension cord.

Do not use extension cords.

Timer is not lined up.

Turn timer to the right slightly
and pulI to start.

Timer knob not pulled out.

Set and pull out knob.

Machine is overloaded.

Wash smaller Ioads.

The top of the agitator moves
only in one direction.

This is normal.

The top of the agitator is loose.

This is normal.

Water Level
Too Low/Not
Completely
Filling

The top of the agitator is much
higher than the highest water
level. This creates a perception
of the washer not being full

This is normal.

Tub is
Crooked

Tub pulled forward when
unloading,

Ensure tub is centered before
starting washer.

Tub moves.

This is normal.

Unit not level.

Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs (see "INSTALLATION'
Section G).

Improper sorting.

Sort lint givers from lint takers
and by color.

Overloading.

Lint can be trapped in load if
overloaded. Wash smaller loads.

Paper or tissue in pockets.

Clean out pockets before washing.

Not enough detergent.

Use enough detergent to
hold lint in water.

Detergent not dissolving.
Water temperatures lower
than 70°F (21°C).

Wash water temperature warmer
than 70°F (21°C).

Agitator Not
Working

Lint on Load

Problem

Possible Cause

Solution

Tearing

Overloading. Improper
use of washer,

Loads should move freely during
wash. Wash smaller loads or
increase water level

Improper use of chlorine
bleach. Undiluted bleach
will damage fabrics.

Do not pour chlorine bleach directly
on Ioad. Wipe up bleach spills.

Sharp items not removed
from pockets; fasteners
not fastened.

Clean out pockets before washing.
Zip zippers before washing.

Items damaged before
washing,

Mend rips and broken threads in
seams before washing.

Improper use of fabric
softener in washer or dryer,

Dilute fabric softener and add to
deep rinse only.

Iron in water (rust).

Install an iron filter.

Under use of detergent causing
soil to be redeposited,

Use enough detergent to remove
soil and hoId it in suspension.

Dye transfer due to not
sorting loads properly,

Sort dark clothing from whites
and lights.

Dye transfer due to not
unloading washer promptly,

Unload the washer as soon as
it stops.

Not removing Ioad promptly.

Unload the washer as soon as it
stops.

Wrong cycle for fabrics
being washed.

Use cold rinses to reduce wrinkIing.

Overloading.

Loads should move freely during
wash. Wash smalIer loads.

Hoses reversed.

Reverse hoses (see "Installation
Instructions," Sections D & E).

Overloading.

Loads should move freely during
wash. Wash smalIer loads.

Clothes wrapped around
agitator,

Do not wrap items around agitator
when loading washer.

Stains on
Load

Load is
Wrinkled

Load is
Tangled/
Twisted

KENMORE WASHERS
We Service What We Sell
"We Service What We Sell" is our
assurance you can depend on Sears
for service, Your Kenmore appliance has
added value when you consider that
Sears has service units nationwide,
staffed with professional technicians
trained on all appliances Sears sells,
They have the knowledge and skills,
tools, parts and equipment to ensure our
pledge to you that "We Service What We
Sell."
Maintain the value of your purchase with
a Sears Maintenance Agreement.
Kenmore appliances are designed, manufactured and tested for years of
dependable operation, Yet any major
appliance may require service from time
to time. The Sears Maintenance
Agreement offers you an outstanding
service program for your product.

The Sears Maintenance Agreement
• Is your way to buy tomorrow's
service at today's prices,
• Eliminates repair bills resulting from
normal use.
• Allows for as many service calls as
required,
• Provides an annual Preventive
Maintenance Check at your request to
keep you Kenmore appliance in proper
running condition.
For more information, call
1-800-827-6655 (USA) or
1-877-533-6937 (Canada)

in U.S.A. or Canada
for in-home major brand repair service:
Call 24 hours a day, 7 days a week

1-800-4-MY-HOME = (1-800-469-4663)
Pare pedir servicio de repareciGn a domicilio - 1-800-676-5811
Au Canada pour tout le service - 1-877-LE-FOYER"
For the repair or replacement

(1-877-533-6937)

parts you need:

Call 6 a.m. - 11 p.m. CST, 7 days a week

PartsDirect
=
1-800-366-PART
www.sears.comlpar

(1-800-366-7278)
tsdirect

Pare ordenar piezas con entrega a domicilio - 1-800-659-7084

For the location of a Sears Service Center in your area:
Call 24 hours a day, 7 days a week

1-800-488-1222
To purchase or inquire about a Sears Maintenance Agreement:
Call 7 a.m. - 5 p.m. CST, Monday - Saturday

1-800-827-6655

I HSEARS
r"
1

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Kenmore 11020602991 User Manual AUTOMATIC WASHER Manuals And Guides L0305247

KENMORE Residential Washers Manual L0305247 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

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