Kenmore 11020602991 User Manual AUTOMATIC WASHER Manuals And Guides L0305247

KENMORE Residential Washers Manual L0305247 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

User Manual: Kenmore 11020602991 11020602991 KENMORE AUTOMATIC WASHER - Manuals and Guides View the owners manual for your KENMORE AUTOMATIC WASHER #11020602991. Home:Laundry & Garment Care Parts:Kenmore Parts:Kenmore AUTOMATIC WASHER Manual

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Page Count: 39

Owner's Manual and

Installation Instructions

One-Speed

AUTOMATIC WASHERS

with Water Temperature Control

IMPORTANT:

Read and follow all safety

and operating instructions

before first use of this product.

Your washer may look different

from the washer shown.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

Sears Canada Inc., Toronto, Ontaio, Canada MSB 2B8 www.sears.ca

3953626 PRINTED IN U.S.A. 5/99

BEFORE USING YOUR NEW WASHER __ _ 2

KENMORE AUTOMATIC WASHER WARRANTY 3

WASHER SAFETY ............ 4

INSTALLATION INSTRUCTIONS 6

OPERATING YOUR WASHER 21

LAUNDRY TIPS .......... 29

CARING FOR YOUR WASHER 31

TROUBLESHOOTING ....... 32

SEARS MAINTENANCE AGREEMENT 36

Please read this manual. It will help

you install and operate your new

Kenmore washer in the safest and

most economical way.

For more information about the care

and operation of Kenmore appliances call

your nearest Sears store. You will need

the complete model and serial

numbers when requesting information,

Your washer's model and serial numbers

are located on the Model and Serial

Number Plate.

\ModelandSerial

NumberPlate

Use the space below to record the model

number and serial number of your new

Kenmore Washer.

Model No.

Serial No.

Date of Purchase

Keep this book and your Sears

Salescheck (receipt) in asafe place for

future reference,

Limited Lifetime Warranty on

White Porcelain Basket

For the lifetime of the washer from the

date of purchase, Sears will replace the

white porcelain wash basket if it chips

or rusts due to defective material or

workmanship, After the first year, you

will be charged for labor.

Limited 10-Year Warranty on

Plastic Tub*

For the second through tenth year from

the date of purchase, Sears will replace

the plastic tub if it is defective in

material or workmanship. After the first

year, you will be charged for labon

Limited 5-Year Warranty on

Gearcase Parts*

For the second through fifth year from

the date of purchase, Sears will replace

any gearcase parts that are defective in

material or workmanship. After the first

year, you will be charged for labon

Full 1-Year Warranty on

"Spreckle" Porcelain Basket

For one year from the date of

purchase, when this washer is installed

and operated according to the instruc*

tions that come with it, Sears will

replace the "spreckle" (speckled sur-

face) porcelain wash basket if it chips

or rusts due to defective material or

workmanship.

Full 1-Year Warranty on

Mechanical and Electrical parts

For one year from the date of pur_

chase, if this washer is installed and

operated according to the instructions

that come with it, Sears will repair or

replace any of its mechanical or

electrical parts if they are defective in

material or workmanship.

Warranty Restriction

If this washer is operated for any pur_

pose other than private family use, all

warranty coverage is restricted to 90

days from the date of purchase.

Warranty Service

Warranty service is available by

contacting your nearest Sears Service

Center in the United States or Canada.

This warranty applies only while this

washer is used in the United States or

Canada.

This warranty gives you specific legal

rights and you may also have other

rights that vary from state to state or

province to province.

Sears, Roebuck and Co.,

Dept 817WA,

Hoffman Estates, IL 60179

Sears Canada Inc.,

Toronto, Ontario, Canada

M5B 2B8

*In Canada a different warranty may apply.

In the U.S. for Sears warranty information or

to contact a Sears Service Center, call

1-800-4-MY-HOME sM(1-800-469-4663).

In Canada, call 1-877-533-6937.

Your safety and the safety of others is very important.

We have provided many important safety messages in this manual and on

your appliance.Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to

hazards that can kill or hurt you and others, All safety mes-

sages will be preceded by the safety alert symbol and the

word "DANGER" or "WARNING." These words mean:

You will be killed or seriously

injured if you don't follow

instructions,

You can be killed or seriously

injured if you don't follow

instructions.

All safety messages will identify the hazard, tell you how to reduce the

chance of injury, and tell you what can happen if the instructions are not fol-

lowed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons

when using your washer, follow basic precautions, including the following:

•Read all instructions before using

the washer.

• Do not wash articles that have been

previously cleaned in, washed in,

soaked in, or spotted with gasoline,

dry-cleaning solvents, other

flammable or explosive substances

as they give off vapors that could

ignite or explode.

• Do not add gasoline, dry-cleaning

solvents, or other flammable or

explosive substances to the wash

water. These substances give off

vapors that could ignite or explode.

• Under certain conditions, hydrogen

gas may be produced in a hot water

system that has not been used for 2

weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system

has not been used for such a period,

before using a washing machine, turn

on all hot water faucets and let the

water flow from each for several min-

utes. This will retease any accumulat-

ed hydrogen gas. As the gas is flam-

mable, do not smoke or use an open

flame during this time.

• Do not allow children to play on or in

the washer. Close supervision of chil-

dren is necessary when the washer is

used near children.

• Before the washer is removed from

service or discarded, remove the lid.

• Do not reach into the washer if the tub

or agitator is moving.

• Do not install or store this washer where

it wilI be exposed to the weather.

• Do not tamper with controls.

• Do not repair or replace any part of the

washer or attempt any servicing unless

specifically recommended in the

Owner's Manual or in published user-

repair instructions that you understand

and have the skills to carry out.

• See Installation Instructions for

grounding requirements.

SAVE THESEINSTRUCTIONS

IIMPORTANT: Observe all governing codes and ordinances. I

INSTALLATION OVERVIEW

For a complete list of tools and parts

needed, see pages 7-9.

A. SELECT LOCATION

FOR YOUR WASHER (pgs. 11-13)

Recessed Area/

Closet Installation Instructions (p, 11)

Standpipe Drain System (p. 13)

39in

(99=.)

Laundry Tub Drain System (p. 12)

(99 cm)

Floor Drain System (p. 13)

B.REMOVESHIPPINGSTRAP (p. 14)

Tools Needed:

Scissors Flashlight (optional

depending on installation)

C. CONNECT DRAIN HOSE (pgs. 15-16)

uNs_IST

Tools Needed: Parts Needed:

Pliers that open

to 1 9/16in (3.95 cm)

Flashlight (optional

depending on installation)

1 yellow, single-wire

hose clamp (top of

drain hose)

1 silver, double-

wire hose clamp

(bottom of drain

hose)

D, CONNECT INLET HOSES TO WASHER (pgs, 16-17)

Tools Needed: PaNs Needed:

Pliers that open

to 19/16in (3.95_

Flashlight (optional

depending on installation)

2 water inlet hoses

4 fiat water inlet hose washers

E. CONNECT INLET HOSES TO WATER FAUCETS (p, 17)

Tools Needed: PaNs Needed:

Pliers that open to 19h6 inches (3.95 cm)

Bucket

(optional Flashlight (optional

depending on depending on installation)

installation)

2 water inlet hoses

F, SECURE DRAIN HOSE (p. 18)

Tools Needed: Parts Needed:

Flashlight (optionaI

depending on installation)

Shipping strap with fastener

G. LEVEL WASHER (p, 19)

Tools Needed: Parts Needed:

9/16in (1.43 cm)

open-end wrench

Flashlight (optional

depending on installation)

Wood block

2 front leveling iegs with nuts

(supplied with washer)

Selecting the proper location for your

washer will improve its performance

and minimize concerns like washer

walk or noise.

ELECTRICAL REQUIREMENTS

120-Voif, 60-Hz., AC-only, 15- or

20-ampere fused electrical supply is

required. (Time-delay fuse or circuit

breaker is recommended.) Connect

to an individual branch circuit.

Electrical Shock Hazard

Plug into agrounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions

can result in death, fire, or

electrical shock.

This washer is equipped with a power

supply cord having a 3-prong grounding

plug. To minimize possible shock hazard,

you must plug the power supply cord

into a mating 3-prong grounding-type

wall receptacle, grounded in accordance

with National Electrical Code,

ANSI/NFPA 70qatest edition and all local

codes and ordinances.

3 prong

grounding-type

wall receptacle

3 prong

grounding plug

Grounding \ _.= _/

Power supply

cord

• For a grounded, cord-

connected washer:

GROUNDING INSTRUCTIONS

This washer must be grounded, In the

event of malfunction or breakdown,

grounding will reduce the risk of

electrical shock by providing a path of

least resistance for electric current, This

washer is equipped with a cord having

an equipment-grounding conductor and

a grounding plug. The plug must be

plugged into an appropriate outlet that

is properly installed and grounded in

accordance with all local codes and

ordinances.

WARNING: Improper connection

of the equipment grounding conductor

can result in a risk of electric shock.

Check with a qualified electrician or

serviceman if you are in doubt as to

whether the appliance is properly

grounded.

Do not modify the plug provided with

the appliance - if it will not fit the

outlet, have a proper outlet installed by

a qualified electrician.

•For a permanently connected

washer:

GROUNDING INSTRUCTIONS

This washer must be connected to a

grounded metal, permanent wiring

system, or an equipment grounding

conductor must be run with the circuit

conductors and connected to the

equipment-grounding terminal or lead

on the appliance.

A. SELECT LOCATION

FOR YOUR WASHER -

RECESSED AREA/

CLOSET INSTALLATION INSTRUCTIONS

This washer may be installed in a recessedarea or closet.

19 in

(48.3 _m',

*0in ___ 27in __ *0in __ . _l_.t_ -_ " _l_-

lm 25_En 4In

(O cm) (68.6 cm) (O cm) 4 8 c

(2.5 crn) "" (10.2 cm)

FrontView SideView

(DoorNotShown) (DoorShown)

48 in2

(310 cm 2)

minimum

ventilation

area

24 in2

(t 55 cm 2) ,

minimum

ventilation

area

(7.6 cm)

_3_i n

(7J6 cm)

FrontView

(DoorWithVent)

*Additional clearance for wall, door and floor moldings may be required.

To reduce the lransfer of washe_ sounds, aclearance of I in (2.5 cm) on lhe sides ol the washer is suqgested.

• The installation spacing is in inches

(centimeters) and is the minimum

allowable.

• Allow additional space if other

appliances are to be installed in

the area.

• If closet door is installed, the

minimum air openings in top and

bottom are required, Louvered doors

with equivalent air openings in top and

bottom are acceptable.

LAUNDRY TUB DRAIN SYSTEM

Check location where washer will be

installed. This washer can be installed

using one of three systems:

• Laundry tub drain system (below)

• Standpipe drain system (p. 13)

• Floor drain system (p. 13)

Do not store or operate washer at or

below 32°F (0°C) (some water may

remain in washer), See page 31 for

winterizing information.

Proper installation is your responsibility,

Make sure you have everything neces-

sary for correct installation including the

following points:

Grounded receptacle: Must

be within 4 ft (1.2 m) of where

the power cord is attached to

the back of the washer'.

Hot and cold water faucets:

Must provide water pressure

between 5-100 psi and be

within 4 ft (1.2 m) of the hot

and cold water fill valves

attached to the back of the

washer. Laundry tub drain system:

Needs a minimum 20 gal

(76 L) laundry tub.

39 in

(99 cm)

Support: Floor must be sturdy

enough to support a total weight

of 315 Ibs (143 kg) (includes

washer, water, and load weight).

Level floor: Maximum

allowable slope under entire

washer - 1 in (2.5 cm).

Top of tub must be at

least 39 in (99 cm)

above floor and no

higher than 96 in

(2.4 m) from bottom

of washer.

ALTERNATE LOCATIONS -

STANDPIPE AND FLOOR DRAIN SYSTEMS

(991_cm)i_

Standpipe drain system: Needs a 2-in

(5 cm) minimum diameter standpipe with

minimum carry_away capacity of 17 gal (64 L)

per minute. Top of standpipe must be at least

39 in (99 cm) above floor and no higher than

96 in (2.4 m) from bottom of washer.

Siphon break: Must be purchased

separately. See chart below.

Floor drain system: Requires a siphon

break, see chart below. A minimum

carry-away capacity of 17 gal (64 L) per

minute is required.

If you have: You will need to buy:

Laundry tub or standpipe

taller than 96 in (2.4 m)

1 in (2.5 cm) diameter

standpipe

Overhead sewer

Sump pump system

(if not already available)

2 in (5 cm) diameter to 1 in (2.5 cm) diameter

standpipe adapter, Part No. 3363920

Standard 20 gal (76 L), 39 in (99 cm) tall drain

tub or utility sink and sump pump (available

from local plumbing suppliers)

Floor drain Siphon break, Part No. 285320;

additional drain hose, Part No. 3357090;

and Connector Kit, Part No. 285442

Parts listed are available from your local Sears store or Sears Service Center. In the United

States, calI 1-800-366-PART(I-800-366-7278). in Canada, call 1-877-533-6937.

B. REMOVE SHIPPING STRAP

Removing the shipping strap is

necessary for smooth operation.

If the shipping strap is not removed,

the washer will make excessive noise.

STEP 2. Pull firmly to remove the end

of the shipping strap that remains

pinned to the back of the washer. This

will release the rear self4eveling legs.

To prevent floor damage, set washer

onto cardboard before moving across

floor. Move washer close to its final

location.

STEP 1. Do not cut yellow strap. Pull

yellow strap firmly, until completely

removed from washer. Depending on

your model, there should be either two

or three cotter pins on the end of the

shipping strap when it is pulled out of

the washer. The electrical plug is

attached to this shipping strap.

Electricalplug

Shippingstrap

STEP 3. Cut the shipping strap about

16 in (40 cm) from plug end. Look for

the words "CUT HERE." Discard end

with the cotter pins. Slide remainder

of shipping strap from the electrical

plug. You will use this to secure the

drain hose.

PULL

C. CONNECT DRAIN HOSE

_i'i,J_,m_i ;[q iTq i[4

Proper connection of the drain hose

will protect your floors from damage

due to water leakage.

STEP 1. To prevent the drain hose from

coming off or leaking, it must be installed

per the following instructions:

IMPORTANT: To ensure proper installa-

tion, this procedure must be followed

exactly.

a. Wet the inside of the straight end of the

drain hose with tap water. DO NOT

USE ANY OTHER LUBRICANT.

b. Squeeze ears of silver, double-wire

clamp with pliers to open, Place clamp

over the straight end of the drain hose

_/4in (6 mm) from the end.

d. Place clamp over area marked

"CLAMR" Release clamp.

(6 ram)

c. Open clamp, Twist hose back and forth

while pushing down onto drain

connector at the bottom of the washer.

Continue until hose contacts the ribbed

stop on the cabinet,

(6¼mnm)_Drain X°se _. _

¼ in

(6 ram)

If you have: You will need to buy:

Drain hose that is too short Drain hose, Part No. 388423 and

hose kit, Part No. 285442

Drain hose that is too long Hose kit, Part No. 285442

A problem with lint clogging your drain Drain protector, Part No. 367031

Parts listed are available from your local Sears store or Sears Service Center. In the United

States, calI 1-800-366-PART (I-800-366-7278). In Canada, call 1-877-533-6937.

For standpipe or laundry tub drain

systems:

STEP 2. Open yellow, single-wire clamp

with pliers and slide over hooked end

of drain hose to secure the rubber and

corrugated sections together.

HookedEnd

DrainHose

STEP 3. Put hooked end of drain hose

into laundry tub or standpipe, Check

for proper length of drain hose. Rotate

hook to eliminate kinks.

To prevent drain water from going back

into the washer:

• Do not straighten hooked end of drain

hose and force excess drain hose into

standpipe.

• Do not lay excess drain hose in bottom

of laundry tub.

D. CONNECT INLET HOSES

TO WASHER

Proper connection of your inlet hoses

will allow hot and cold water to enter

your washer properly. It also helps

prevent water damage due to leaks.

NOTE: Replace inlet hoses after five

years of use to reduce the risk of hose

failure. Periodically inspect and replace

inlet hoses if bulges, kinks, cuts, wear,

or leaks are found. When replacing

your inlet hoses, mark the date of

replacement on the label with a

permanent marker.

STEP 1. Insert one new, flat washer

(from the parts bag) into each end of

the inlet hoses. Check that washers

are firmly seated in couplings.

COUPLING WASHER

pliers. Screw on coupling by hand. Make

an additional two-thirds turn with pliers to

tighten coupling. DO NOT OVER-

TIGHTEN; this could damage the valves.

STEP 2, Attach the hose with the red E. CONNECT INLET HOSES

coupling to the hot water (bottom) inlet TO WATER FAUCETS

valve. Attaching the red coupling first

makes it easier to tighten connection with STEP 1. Make sure washer basket is

empty. Run water through both faucets

into a bucket or laundry tub to get rid of

particles in the water lines that might

clog hoses. Determine which faucet is

hot and which is cold. Mark the hot

water faucet.ColdWater

Inlet Valve

Water

Inlet

Valve

STEP 3. Attach the hose with the blue

coupling to the cold water (top) inlet

valve. Screw on coupling by hand. Make

an additional two-thirds turn with pliers to

tighten coupling. DO NOT OVER-

TIGHTEN; this could damage valves.

STEP 2. Attach the hose with the red

coupling to the hot water faucet. Screw

on coupling by hand. Make an additional

two-thirds turn with pliers to tighten

coupling. DO NOT OVERTIGHTEN;

this could damage the coupling.

STEP 3. Attach the hose with the blue

coupling to the cold water faucet.

Screw on coupling by hand. Make an

additional two-thirds turn with pliers to

tighten coupling. DO NOT OVER-

TIGHTEN; this could damage the

coupling.

STEP 4. Turn on water faucets and

check for leaks. A small amount of water

may enter the washer. You will drain this

later.

Jlf you have: You will need to buy:

Water faucets beyond the 2 longer water fill hoses:

reach of water fill hoses 6 ft (1.8 m), Part No. 76314

10 ft (3.0 m), Part No. 350008

Parts listed are available from your local Sears store or Sears Service Cente_In the United

States, calI 1-800-366-PART(1-800-366-7278). In Canada, call 1-877-533-6937.

F. SECURE DRAIN HOSE

Securing the drain hose properly will

protect your floors from damage due

to water leakage.

STEP 1. Move washer to its final

location.

If the water faucets and drain standpipe

are recessed, put hooked end of drain

hose in standpipe. Tightly wrap the

shipping strap around the drain hose

and water inlet hoses (not the handles

or stems). Push fastener into the

nearest hole in the shipping strap.

STEP 2. Locate the remaining piece

of shipping strap (not the end with

the cotter pins) from STEP 3 of

"REMOVE SHIPPING STRAR" Use

it to wrap the drain hose together with

the laundry tub or standpipe. Push

fastener into the nearest hole in the

shipping strap.

Fastener

G. LEVEL WASHER

Wre_.m_tem=':I:-] i[_ [["

Leveling your washer properly pre-

vents excessive noise and vibration.

To install front legs:

STEP 1. Prop front of washer up about

4 in (10.2 cm). Use a wood block or

another object that will support the

weight of the washer, if washer was

placed against a wall, move the washer

out slightly before tipping it up.

STEP 2. With one of the legs in hand,

screw lock nut onto leg 3/8in (9,5 mm)

from top of leg base. This is the

recommended initial setting.

STEP 3. Screw leg into washer base by

hand until nut reaches washer base.

Repeat for other leg.

STEP 5. Move washer to its final

location.

STEP 6. Tilt washer forward until rear

of washer is at least 3 in (7.6 cm) off

floor, You may hear the self-adjusting

rear legs click into place. Lower washer

to floor, Check levelness of the washer

by placing a level on top of the washer,

first side-to-side; then front4o-back.

STEP 7. if washer is not level, prop

up the front of the washer and adjust

the legs up or down as necessary,

Lower washer and reset self-adjusting

rear legs (as in Step 6). Repeat Step 7

until the washer is level.

STEP 8. When washer is in its final

location and level, use a 9/_6_in

(1.43 mm) open-end wrench to turn

nuts on front legs tightly against washer

cabinet, If nuts are not tight against

washer cabinet, the washer may vibrate.

STEP 4, Tilt washer backward until

front of washer is off the wood block.

Remove wood block. Gently lower

washer to floor.

REVIEW INSTALLATION

Take a few minutes to complete

this checklist. It will help assure you

that you have a proper installation

and increase your satisfaction with

your Kenmore washer,

[ Check electrical requirements,

Be sure you have correct electrical

supply and recommended grounding

method.

[ Check that you have:

•All the tools you started with.

• Removed all packaging materials.

• Removed shipping strap with cotter

pins.

• Installed all parts listed on pages

7-9.

[ Check that:

• The washer is level.

• The nuts on the front legs are tight.

[ Check that the water faucets are

turned on.

FINAL STEPS

I Plug power supply cord into

grounded outlet.

I Remove the blue protective film on the

console and any tape remaining on

washen

[ Take a few minutes and read the

Operating Instructions (pages 21-28)

to fully understand your new washer.

Then, start the washer and allow it to

complete the HEAVY DUTY Cycle.

DrleJ_Ke_." -[_ i[_ i-_,-,

To get the maximum cleaning and

fabric care from your washer, please

read and follow these instructions.

NOTE: The drawings in this section show

the basic features of all models covered

by this manual, Refer to the supplied

"Feature Sheet" for your washer's particu-

lar features.

Explosion Hazard

Never place items in the washer

that are dampened with gasoline

or other flammable fluids.

No washer can completely

remove oil.

Do not dry anything that has ever

had any type of oil on it (including

cooking oils).

Failure to follow these instructions

can result in death, explosion,

or fire.

LID INSTRUCTIONS

These instructions are found under the

lid of your washer.

I]_.'l[?__|lt/Ar[L"i.ylIt'[t_g*.'lfl[I]AfJ

Add measured detergent to the washer basket.

Make the selections for these washer controls.

1. SELECT & ADJUST

•WATER LEVEL Adjust to load size.

• WASH /RINSE TEMP ....... Selection is based on type of fabric and soil.

2. SELECT CYCLE Choose more time for heavily soiled loads and

less time for lightly soiled loads.

3. PULL TIMER TO START ..... Lid must be closed to complete cycle. -........

PUSH TIMER TO STOP

Antiperspirants, Deodorants

Treat with a paste of ammonia and

color safe bleach. Let stand for 30 min-

utes. Wash in hottest water safe for fab-

ric.

Blood

Rinse immediately or soak in cold water

with detergent for 30 minutes. Rinse.

Rub detergent into any remaining

stains. Rinse thoroughly. Wash.

Milk, Ice Cream

Sponge immediately or apply a pre-

wash soil and stain remover. Rinse.

Wash. Repeat if necessary. If stain

remains, apply a few drops of liquid

detergent. Rinse. If stain remains, soak.

Wash.

Grass

Use an enzyme presoak or rub enzyme

detergent on the stain. Launder with

detergent and bleach appropriate for the

fabric.

Ketchup, Tomato Products

Sponge immediately or apply a pre-

wash soil and stain remover. Rinse.

Wash. If stain remains, apply a liquid

detergent to stain or soak in warm

water with detergent. Rewash.

Mud

Brush off the dry mud. Rinse under cold

water. Pretreat with a paste of detergent

and water. Launder using detergent and

bleach safe for the fabric.

STARTING YOUR WASHER

STEP 1. Add measured detergent

directly into washer basket. Then place

a load of sorted clothes in the washer.

STEP 2, Close washer lid.

STEP 3. Set WATER LEVEL Control O

based on the size of your wash load

(details on page 24).

STEP 4. Set the WATER TEMPERATURE

Control O (details on page 24).

STEP 5. Push the Cycle Selector Control

(Timer) Knob (_ in and turn to the right.

Set cycle and time according to the type

of fabric in the load (details on pages 25-26).

STEP 6. Pull the Cycle Selector Control

(Timer) Knob (_ out, The dial will rotate as

the cycle progresses. The knob will not

rotate.

STOPPING/RESTARTING

YOUR WASHER

• To stop the washer at any time, push

the Cycle Selector Control (Timer)

Knob in (_.

• Pull the knob out to restart.

imi'm

m,_mmm _mN m_m

SET WATER LEVEL CONTROL

This control gives you the flexibility to

save water when washing small loads.

Your washer lets you select a water

setting based on the size of your

wash load.

•For normal loads, start with a medium

load (see below). Adjust up or down

depending on your load. Clothes should

move freely and roll toward the agitator.

• To change to a higher water level

setting after the washer has started to

agitate, turn the knob to the desired new

setting.

SET WATER TEMPERATURE

CONTROL

Your washer lets you select a wash

water setting based on the type of load

you are washing.

• All rinses are cold to save energy.

WARM

COLD

COLD • HOT

COLD _COLD

Selecting Water Temperatures

Wash Water

Temperature Suggested Fabrics Comments

HOT , Work clothes •Best cleaning for heavily soiIed items

111°F (44°C) • Sturdy whites/ •Removes oils, perspiration,greasy soils

or above cotorfast paste_s and stains

• Diapers •Prevents graying or yellowing

WARM • Dark/non-colorfast colors • Best for moderately soiled to lightly soiled items

90°-110°F • Permanent press items • Safe for most fabric finishes

(32°-43°C) • Nylon, polyester, acrylics, • Less fading and dye bleeding

silks, woolens •Reduces wrinkling

• Knits/delicate fabrics

COLD* • Extra-sensitive colors • Best for very lighfiy soiled items

70°-90°F • Non-colorfast items • Saves hot water

(21°-32°C) • Hand washables

*In wash water temperatures colder than 70°F (21°C), detergents do not dissolve well. Also,

soils may be difficult to remove and some fabncs may retain wear wrinkles and have

increased pilling - the formation of small lintdike balls on the surface of garments. Pilling is

the natural result of wearing and washing of garments.

SETTING YOUR CYCLE

SELECTOR (TIMER) CONTROL

Use this control to choose the agitation

time and to start the washer.

• For heavy soil and sturdy fabrics,

use the full time (REGULAR).

• For light soil and delicate fabrics,

use less time (SHORT).

PERMANENT PRESS

Ii'l,JArtu,,_l :Iq a[q 1["

The PERMANENT PRESS Cycle

includes aload cooling process

that reduces wrinkling compared

to other cycles.

You can select up to 8 minutes of

wash time.

NOTE: When the timer reaches PAUSE,

the washer will drain and pause for no

more than two minutes while some of

the wash water is drained and replaced

with rinse water.

HEAVY DUTY

Usethis cycle _ g_ upto 12 minu_s

ofwashtime _rsturdy orheavilysoiled

loads.

GENTLE

Use this cycle for cleaning lighltly to

moderately soiled delicate items and

washable knits. The cycle features a

periodic agitation and soak.

SOAK

Use this cycle to help remove heavy soils

and stains that need pretreatment,

• Use WARM water when soaking. Hot

water can set stains.

• Use the amount of detergent or presoak

additive recommended by the

manufacturer.

• When the SOAK cycle ends, add deter-

gent and set a new wash cycle.

NOTE: Some "HAND WASH" items,

particularly wool, naturally shrink when

washed either in the sink or in the wash-

er. Keep this in mind when you purchase

items labeled "HAND WASH." Items that

shrink should be dried flat. Block these

items by gently stretching to original mea-

surements.

81"IOKr e

HEAVY DUTY

REGULAR 14

PERMANENT PRESS

SPIN 8 REGULAR

6 SHORT

SOAK 2o

RINSE AND SPIN

When using extra detergent for heavily

soiled clothes, or washing special-care

items, you may find an extra rinse and

spin is needed.

STEP 1. Set WATER LEVEL Control.

STEP 2, Set WATER TEMPERATURE

Control.

STEP 3. Set the Cycle Selector Control

(Timer) Knob to a RINSE setting.

STEP 4. Pull Cycle Selector Control

(Timer) Knob out to start washer.

SELF-CLEANING LINT FILTER

Lint is filtered from the load

automatically - there's no

messy cleanup.

Your washer features a self-cleaning

filter that traps lint from the water while

the washer is washing and deep rinsing

the laundry. The trapped lint is flushed

down the drain automatically. You don't

have to clean the filter.

PERMANENT PRESS

SOAK s0

SPIN ONLY

A drain and spin may help shorten drying

times for some heavy fabrics or special-

care items by removing excess water,

STEP 1. Set the Cycle Selector Control

(Timer) Knob to a SPIN setting.

STEP 2, Pull the Cycle Selector Control

(Timer) Knob out to start washer.

PERMANENTPRESS

SOAK _o

DUAL-ACTION TM AGITATOR

The Kenmore DUAL-ACTION TM

Agitator gives you flexible fabric

care for even your largest loads,

The best cleaning action in your washer

takes place at the bottom where the agi-

tator vanes move back and forth to flex

the fabric, loosen-

ing the soil.

The upper portion

of the agitator

moves in only one

direction to help

you wash larger

loads. The clock*

wise rotation of the

agitator forces the

clothes on top

down to the bottom

where most

of the cleaning

action takes

place.

UNDERSTANDING NORMAL

WASHER SOUNDS

Your new washer may make sounds

that your old one didn't. Because the

sounds are unfamiliar, you may be

concerned about them,

The following describes some of the

normal sounds you may hear and what

causes them.

During Washing

When you select a small load size setting

for a small wash load, your washer has a

lower water level. With this lower water

level, you may hear a clicking sound from

the upper portion of the agitator.

During Drain

The rate that water is drained from your

washer depends on your installation. If

water is drained quickly from the washer,

you may hear air being pulled through the

pump. This happens during the end of

draining.

After Drain and Before Spin

When the cycle changes from draining

to spinning, you may hear anoise as the

gearcase shifts.

UNDERSTANDING WHAT HAPPENS IN EACH CYCLE

PERMANENT

PRESS HEAVY DUTY

Fill to Fill to

selected level _ selected

• W level

Wash

selected time Wash

selected

• time

Partial •

Drain _ Drain-

• W no spin

Pause •

• Spin

Fill for •

cool down Fill to

• _ selectedWash level

Drain -

no spin

Spin

Fill to

selected level

Rinse

IZIorb,n-

no spin

Spin

Off

Rinse

Drain -

no spin

Spin

Off

SOAK

Fill to

selected

____32_

Agitate

D Soak

(reset to

SPIN to

drain

washer)

GENTLE

Fill to

__ww selected level

Agitate

IZIso k,

Agitate

Drain -

no spin

Spin

Fill to

selected level

Rinse

Drain -

no spin

Spin

Off

PREPARING CLOTHES

FOR WASHING

[[to_a,to_,,_,. :I_ i[:..]11."

Follow these recommendations

to help you prolong the life of

your garments.

•Close zippers, snaps, and hooks to

avoid snagging other items, Remove

[)ins, buckles, and other hard objects

to avoid scratching the washer interior.

Remove non-washable trim and

ornaments.

•Empty pockets and turn them

inside out.

•Turn down cuffs, brush away lint

and dirt.

•Turn synthetic knits inside out to

avoid pilling,

• Tie strings and sashes so they will

not tangle.

• Mend tears, loose hems, and seams.

• Treat spots and stains.

• Stained or wet garments should be

washed promptly for best results.

SORTING

• Separate heavily soiled items from

lightly soiled ones, even if they

would normally be washed together. Sepa-

rate lint givers (towels, chenille) from lint

takers (corduroy, synthetics,

permanent press), When possible,

turn lint givers inside out,

• Separate dark colors from light colors, col-

orfast items from non-colorfast items.

•Sort by fabric and construction

(sturdy cottons, knits, delicate items).

LOADING • Reduce wash time by using a lower

water level setting. Loads with only a

few small items need less wash time.

Irj L'

Proper loading of your washer con-

tributes to proper cleaning and fabric

care and reduces machine noise.

• Drop items into washer loosely. Fill

to the top of the basket (top row of

holes). Do not wrap items around the

agitator. Items should move easily

through wash water for best cleaning

and wrinkle4ree results, Items should

sink and reappear later.

• Load washer properly and select correct

water level setting. Overloading or

packing the machine, and selecting a

setting too small for the wash load can:

- cause poor cleaning

- increase wrinkling

- create excessive lint

- wear out items faster

(because of pilling)

• Load by the amount of space items

take up, not by their weight.

• Mix large and small items in each load,

Load evenly to maintain washer balance,

An off-balance load can make the washer

vibrate during spin.

• Use a higher water level setting to reduce

wrinkling with permanent press clothes

and some synthetic knits, These items

should have more room to move in the

water than heavy items (towels, jeans).

LOADING SUGGESTIONS

For these suggested full-sized loads,

set the WATER LEVEL Selector to the

highest water level setting.

SUPER CAPACITY WASHERS

Heavy Work

Clothes

4 jeans

4 workpants

2 workshirts

1 sweatshirt

1 sweatpants

Towels Mixed Load

9 bath towels 3 sheets

9 hand towels (1 king, 2 twin)

10 wash cloths 4 pillowcases

2 shirts

2 blouses

8 T-shirts

6 shorts

8 handkerchiefs

CLEANING YOUR WASHER

Proper care of your washer can extend

its life. This section explains hew to care

for your washer properly and safely.

Exterior

Wipe up detergent, bleach, and other

spills with a soft, damp cloth or sponge

as they occur, Occasionally wipe the

outside of the washer to keep it looking

like new.

Do not put sharp or metal objects in your

washer. They can damage the finish.

Check all pockets for pins, clips, money,

bolts, nuts, etc, Do not lay these objects

on your washer after emptying pockets.

Interior

Clean interior with 1 cup (250 mL) of

chlorine bleach mixed with 2 cups (500

mL) of detergent. Run washer through a

complete cycle using hot water. Repeat

process if necessary.

NOTE: Remove hard water deposits

using only cleaners labeled as washer

safe.

Water Inlet Hoses

Replace inlet hoses after five years of

use to reduce the risk of hose failure.

Periodically inspect and replace inlet

hoses if bulges, kinks, cuts, wear or

leaks are found, When replacing your

inlet hoses, mark the date of replace-

ment on the label with a permanent

marker.

WINTER STORAGE

OR MOVING CARE

Install and store your washer where it

will not freeze. Because some water

may stay in the hoses and pump,

freezing can damage your washer. If

storing or moving your washer during

freezing weather, winterize it.

To winterize washer:

1. Shut off both water faucets,

2, Disconnect and drain water inlet

hoses.

3, Put 1 qt (1 L) of R,V.-type antifreeze

in the basket.

4, Run washer on a SPIN setting for

about 30 seconds to mix the

anti-freeze and water, Some of the

mixture will pump out while the

washer spins,

5, Unplug the power supply cord.

To use washer again:

1. Flush water pipes and hoses,

2, Reconnect water inlet hoses.

3, Turn on both water faucets.

4. Reconnect power supply cord.

5, Run the washer through a complete

cycle with 1 cup (250 mL) of

detergent to clean out antifreeze.

NON-USE OR VACATION CARE

Operate your washer only when you

are at home, If you will be on vacation

or not using your washer for an

extended period of time, you should:

• Unplug the power supply cord or turn

off electrical power to the washer.

• Turn off the water supply to the

washer. This helps avoid accidental

flooding (due to a water pressure

surge) while you are away.

Most laundering problems are easily solved if you understand the cause.

Check these lists for common laundry and washer problems, If you need

further assistance, see the back page,

Problem Possible Cause Solution

Washer Leaks Household plumbing is leaking. Repair plumbing.

Inlet hoses not tight. Tighten hoses (see "INSTALLATION

Sections D & E).

Inlet hose washers not Reseat washers

properly seated. (see "INSTALLATION,"

Section D),

Drain hose not propedy Clamp drain hose

clamped or is off. (see "INSTALLATION,"

Section C),

Drain is clogged, Remove drain clogs. Sink, standpipe,

or floor drain must be able to handle

17 gaI (64 L) of water per minute.

Tab moved forward during Ensure tub is centered before

unloading, causing water to starting washer.

deflect off tub ring.

Unit not level causing water Ensure front feet are installed and

to deflect off tub ring. nuts are tightened. Level washer.

Reset rear legs

(see "INSTALLATION,"

Section G).

Load is unbalanced. Spray Redistribute the load.

rinses are deflecting off load,

Washer is ovedoaded. Fills or Reduce load size.

spray rinses are deflecting off

load.

Won't Drain/ Drain hose is kinked or Straighten or unplug hose

Won't Spin/ clogged. (see "INSTALLATION," Section C).

Wet Loads Correct operation of After awash or rinse, the washer will

neutral drain, drain without spinning. After draining,

the spinning begins.

Lid is open. Close the lid.

Drain hose is more than Lower drain hose

96 in (2,4 m) above floor. (see "INSTALLATION," Section A).

Too much detergent - Use less detergent.

excessive sudsing.

Wrong cycle for load

being washed.

Choose a cycle with a higher spin

speed (see "Operating YourWasher")

Problem Possible Cause Solution

Won't Drain/ Low voltage or using Check electrical source or calI

Won't Spin/ an extension cord. electrician. Do not use extension

Wet Loads cords.

(cont.) Cold rinses. Cold rinses leave loads wetter than

warm rinses. This is normal.

Drain hose is less than Raise the drain hose

Continues to 39 inches above floor. (see "INSTALLATION," Section C).

Fill/

Continues to Drain hose fits tightly into Adjust drain hose for loose fit

Drain/Cycle standpipe. (see "INSTALLATION," Section C).

Stuck Drain hose taped into Do not seal off drain hose with tape.

standpipe. The drain hose needs an air gap.

Washer Makes Load is unbalanced. Redistribute Ioad.

Noise Washer is not level. Level washer. Reset rear legs

Rear leveling legs not set. (see "INSTALLATION,"Section G).

Nuts on front feet not tight. Tighten nuts

(see "INSTALLATION," Section G).

Yellow shipping strap with Remove strap with cotter pins

cotter pins not completely (see "iNSTALLATION," Section B).

removed.

Floor not strong enough Relocate washer

to support washer. (see "INSTALLATION," Section A).

Gears engaging after drain This is normal.

and before spin.

Upper part of agitator clicks This is normal.

during wash,

Won't Water inlet valve Clean screens.

Fill/Won't screens are plugged.

Rinse/Won't Water is turned off. Tam on water.

Agitate/

Wrong Hot and cold hoses are Reverse hoses (see "INSTALLATION,"

Temperature reversed. Sections D & E).

Inlet hose is kinked. Straighten hoses.

Timer dial is not lined up. Tam timer knob to the right slightly

and pull to start.

Power cord not plugged in. Plug in power cord.

Problem Possible Cause Solution

Machine Power cord not plugged in. Plug in power cord.

Stops No power at plug. Check electrical source or calI

eIectrician.

Fuse blown or circuit Replace fuse or reset circuit breaker.

breaker open. If problem continues, calI eIectrician.

Using an extension cord. Do not use extension cords.

Timer is not lined up. Turn timer to the right slightly

and pulIto start.

Timer knob not pulled out. Set and pull out knob.

Machine is overloaded. Wash smaller Ioads.

Agitator Not The top of the agitator moves This is normal.

Working only in one direction.

The top of the agitator is loose. This is normal.

Water Level The top of the agitator is much This is normal.

Too Low/Not higher than the highest water

Completely level. This creates a perception

Filling of the washer not being full

Tub is Tub pulled forward when Ensure tub is centered before

Crooked unloading, starting washer.

Tub moves. This is normal.

Unit not level. Ensure front feet are installed and

nuts are tightened. Level washer.

Reset rear legs (see "INSTALLATION'

Section G).

Lint on Load Improper sorting. Sort lint givers from lint takers

and by color.

Overloading. Lint can be trapped in load if

overloaded. Wash smaller loads.

Paper or tissue in pockets. Clean out pockets before washing.

Not enough detergent. Use enough detergent to

hold lint in water.

Detergent not dissolving. Wash water temperature warmer

Water temperatures lower than 70°F (21°C).

than 70°F (21°C).

Problem Possible Cause Solution

Tearing Overloading. Improper Loads should move freely during

use of washer, wash. Wash smaller loads or

increase water level

Improper use of chlorine Do not pour chlorine bleach directly

bleach. Undiluted bleach on Ioad. Wipe up bleach spills.

will damage fabrics.

Sharp items not removed Clean out pockets before washing.

from pockets; fasteners Zip zippers before washing.

not fastened.

Items damaged before Mend rips and broken threads in

washing, seams before washing.

Stains on Improper use of fabric Dilute fabric softener and add to

Load softener in washer or dryer, deep rinse only.

Iron in water (rust). Install an iron filter.

Under use of detergent causing Use enough detergent to remove

soil to be redeposited, soil and hoId it in suspension.

Dye transfer due to not Sort dark clothing from whites

sorting loads properly, and lights.

Dye transfer due to not Unload the washer as soon as

unloading washer promptly, it stops.

Load is Not removing Ioad promptly. Unload the washer as soon as it

Wrinkled stops.

Wrong cycle for fabrics Use cold rinses to reduce wrinkIing.

being washed.

Overloading. Loads should move freely during

wash. Wash smalIer loads.

Hoses reversed. Reverse hoses (see "Installation

Instructions," Sections D & E).

Load is Overloading. Loads should move freely during

Tangled/ wash. Wash smalIer loads.

Twisted Clothes wrapped around Do not wrap items around agitator

agitator, when loadingwasher.

KENMORE WASHERS

We Service What We Sell

"We Service What We Sell" is our

assurance you can depend on Sears

for service, Your Kenmore appliance has

added value when you consider that

Sears has service units nationwide,

staffed with professional technicians

trained on all appliances Sears sells,

They have the knowledge and skills,

tools, parts and equipment to ensure our

pledge to you that "We Service What We

Sell."

Maintain the value of your purchase with

a Sears Maintenance Agreement.

Kenmore appliances are designed, man-

ufactured and tested for years of

dependable operation, Yet any major

appliance may require service from time

to time. The Sears Maintenance

Agreement offers you an outstanding

service program for your product.

The Sears Maintenance Agreement

•Is your way to buy tomorrow's

service at today's prices,

• Eliminates repair bills resulting from

normal use.

• Allows for as many service calls as

required,

• Provides an annual Preventive

Maintenance Check at your request to

keep you Kenmore appliance in proper

running condition.

For more information, call

1-800-827-6655 (USA) or

1-877-533-6937 (Canada)

in U.S.A. or Canada

for in-home major brand repair service:

Call 24 hours a day, 7 days a week

1-800-4-MY-HOME =(1-800-469-4663)

Pare pedir servicio de repareciGn a domicilio - 1-800-676-5811

Au Canada pour tout le service - 1-877-LE-FOYER" (1-877-533-6937)

For the repair or replacement parts you need:

Call 6 a.m. - 11 p.m. CST, 7 days a week

PartsDirect=

1-800-366-PART (1-800-366-7278)

www.sears.comlpar tsdirect

Pare ordenar piezas con entrega a domicilio - 1-800-659-7084

For the location of a Sears Service Center in your area:

Call 24 hours a day, 7 days a week

1-800-488-1222

To purchase or inquire about a Sears Maintenance Agreement:

Call 7 a.m. - 5 p.m. CST, Monday - Saturday

1-800-827-6655

ISEARSH r" 1

Kenmore 11020602991 User Manual AUTOMATIC WASHER Manuals And Guides L0305247

KENMORE Residential Washers Manual L0305247 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

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