Kenmore 11020982992 User Manual WASHER Manuals And Guides L0305260

KENMORE Residential Washers Manual L0305260 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

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Owner's Manual and
Installation Instructions
E

Three-Speed
Automatic Washers
with TRIPLE SMART

Dispenser

IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U,S.A.
Sears Canada Inc., Toronto, Ontario, Canada MSB 2B8
8312692

PRINTED IN U.S.A.

www.sears.com
www,sears,ca
10/99

BEFORE USING YOUR NEW WASHER _
KENMORE

ELITE TM WASHER WARRANTY

WASHER SAFETY
INSTALLATION

.....

INSTRUCTIONS

.....

OPERATING YOUR WASHER
LAUNDRY TIPS

.....

...........

CARING FOR YOUR WASHER
TROUBLESHOOTING

........

SEARS MAINTENANCE

36
37

AGREEMENT

Please read this manual. It will help
you install and operate your new
Kenmore ELITE TM washer in the most
economical way.
For more information about the care
and operation of Kenmore ELITE TM
appliances call your nearest Sears store.
You will need the complete model and
serial numbers when requesting information. Your washer's model and serial numbers are located on the Model and Serial
Number Plate.

Use the space below to record the model
number and serial number of your new
Kenmore ELITE TM washer.

Model No.

Serial No.

Date of Purchase

Keep this book and your Sears
Sales check (receipt) in a safe
place for future reference,
Model and Serial
Number Plate

LimitedLifetimeWarrantyon
WhitePorcelainBasket
For the lifetime of the washer from the
date of purchase, Sears will replace the
white porcelain wash basket if it chips
or rusts due to defective material or
workmanship, After the first year, you
will be charged for labor.
Limited 10-Year
Plastic Tub*

Warranty

For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship. After the first
year, you will be charged for labor.
Limited 5-Year Warranty
Gearcase Parts*

For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship. After the first
year, you will be charged for labor.
Full 1-Year Warranty
on
Mechanical and Electrical parts
For one year from the date of purchase, when this washer is installed
and operated according to the instructions that come with it, Sears will repair
or replace any of its mechanical or
electrical parts if they are defective in
material or workmanship.

Warranty Restriction
If this washer is operated for any puF
pose other than private family use, air
warranty coverage is restricted to 90
days from the date of purchase.
Warranty Service
Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.
This warranty applies only while this
washer is used in the United States or
Canada.
This warranty gives you specific legal
rights and you may also have other
rights that vary from state to state or
province to province.

Sears, Roebuck and Co.,
Dept 817WA,
Hoffman Estates, IL 60179
Sears Canada Inc.,
Toronto, Ontario,
Canada M5B 2B8
* In Canada a different warranty may apply.
In the U.S. or Canada, for Sears warranty
information or to contact a Sears Service
Center in the U.S., call 1-890-4-MY-HOME '
(1-800-469-4663) or in Canada, call
1-877-533-6937.

Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to
hazards that can kill or hurt you and others. All safety
messages will be preceded by the safety alert symbol and
the word "DANGER" or "WARNING." These words mean:
You will be killed or seriously
injured if you don't follow
instructions.
You can be killed or seriously
injured if you don't follow
instructions.
All safety messages will identify the hazard, tell you how to reduce the chance
of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT

SAFETY

INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury to persons
when using your washer, follow basic precautions, including the following:
• Read all instructions before using
the washer.
• Do not wash articles that have been
previously cleaned in, washed in,
soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable
or explosive substances as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.
• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has nat been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using a washing machine, turn
on all hat water faucets and let the
water flow from each far several
minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an
open flame during this time.

SAVE THESE

• Do not allow children to play on or
in the washer. Close supervision of
children is necessary when the
washer is used near children.
• Before the washer is removed from
service or discarded, remove the lid,
• Do nat reach into the washer if the
tub or agitator is moving.
• Do nat install or store this washer
where it will be exposed to the
weather.
• Do nat tamper with controls,
• Do nat repair or replace any part of
the washer or attempt any servicing
unless specifically recommended in
the Owner's Manual or in published
user-repair instructions that you
understand and have the skills to
carry out,
• See the "INSTALLATION
INSTRUCTIONS" section for
grounding requirements.

INSTRUCTIONS

INSTALLATION

OVERVIEW

For a complete list of tools and parts
needed, see pages 7-9,
A. SELECT LOCATION
FOR YOUR WASHER (pgs. 11-13)
Recessed Area/
Closet Installation Instructions (p. 11)

Standpipe Drain System (p, 13)

3gin
(gg

Laundry Tub Drain System (p, 12)

Floor Drain System (p. 13)

B, REMOVE

SHIPPING

STRAP

(p. 14)

Tools Needed:

Scissors

Flashlight (optional
depending on installation)

C, CONNECT DRAIN HOSE (pgs, 15-16)

Ns_IST

Tools Needed:

Parts Supplied:

Pliers that open
to 1 9/IGin (3.95 cm)

Flashlight (optional
depending on installation)

1 yellow, single-wire
hose clamp (top of
drain hose)

1 silver, doublewire hose clamp
(bottom of drain
hose)

D. CONNECT INLET HOSES TO WASHER

(pg. 16-17)

Tools Needed:

Parts Supplied:

fd'

2 water inlet hoses

Pliers that open to lg_ in {3.95 cm)

Flashlight (optional
depending on
installation)

4 flat water inlet hose washers

E. CONNECT INLET HOSES TO WATER FAUCETS (pg. 17)

Tools Needed:

Parts Supplied:

Pliers that open to 1_6 in (3.95 cm)

Bucket
(optional
depending on
installation)

Flashlight(optional
depending on
installation)

2 water inlet hoses

F, SECURE DRAIN HOSE (p. 18)

Tools Needed:

Parts Supplied:

Flashlight (optional
depending on installation)

G. LEVEL WASHER(p.

19)

Tools Needed:

Parts Supplied:

9/16in (1.43 cm)
open-end wrench

Flashlight (optional
depending on installation)

Shipping strap with fastener

2 front leveling legs with nuts

Wood block

ELECTRICAL

REQUIREMENTS

120-Volt, 60-Hz,, AC-only,
20-ampere fused electrical
required, (Time-delay fuse
breaker is recommended.)
individual branch circuit.

15- or
supply is
or circuit
Connect to

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
This washer is equipped with a power
supply cord having a 3-prong grounding
plug. To minimize possible shock hazard,
you must plug the power supply cord into
a mating 3-prong grounding-type wall
receptacle, grounded in accordance with
National Electrical Code, ANSI/NFPA 70latest edition and all local codes and
ordinances.
3 prong
grounding-type
wall receptacle

Power supply

cord

GROUNDING

INSTRUCTIONS

This washer must be grounded. In the
event of malfunction or breakdown,
grounding will reduce the risk of electrical shock by providing a path of least
resistance for electric current. This
washer is equipped with a cord having
an equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.

WARNING:

Improper connection
of the equipment grounding conductor
can result in a risk of electric shock,
Check with a qualified electrician or
serviceman if you are in doubt as to
whether the appliance is properly
grounded,
Do not modify the plug provided with
the appliance - if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.

, For a permanently connected
washer:
GROUNDING

INSTRUCTIONS

This washer must be connected to a
grounded metal, permanent wiring
system, or an equipment grounding
conductor must be run with the circuit
conductors and connected to the equipment-grounding terminal or lead on the
appliance.

3 prong
grounding
plug

Grounding
ng

• For a grounded, cordconnected washer:

A. SELECT LOCATION
FOR YOUR WASHER

Selecting the proper location for your
washer will improve its performance
and minimize concerns like washer
walk or noise,

RECESSED AREA/
CLOSET INSTALLATION INSTRUCTIONS
This washermay be installed in a recessed area or closet.
3 in
(7.6 cm)

0 0

14in

48 ir__
(3t0 cm _) minimum
ventilation
area

#
24 in _
(155 cm _) _
minimum
ventilation
area

*0in _ll_27in
_l_4r-*0in _t
n_(--25_
n-_14
n_(0cm) " II _ (68.6cm)_
II _ (0cm)t
t (64.8cm)
(2,5 cm)
(10.2 cm)

FrontView
(DoorNOtShown)

SideView
(DoorShown)

3 in
(7.6 cm)

FrontView
(DoorWithVent)

* Additional clearance for wall, door and lIoor moldings may be reqaired.
T_ _
t_ t_le_
<_l_ _stx_ _ds,
a _ea_a_e QI 1 in (2._ cml on the sides ol the washer is su_Igested.

• The installation spacing is in inches
(centimeters) and is the minimum
allowable.
• Allow additional space if other
appliances are to be installed in
the area.

• If closet door is installed, the
minimum air openings in top and
bottom are required, Louvered doors
with equivalent air openings in top and
bottom are acceptable.

LAUNDRY TUB DRAIN SYSTEM
Check location where washer will be
installed. This washer can be installed
using one of three systems:
• Laundry tub drain system (below)
• Standpipe drain system (p. 13)
• Floor drain system (p. 13)

Grounded receptacle: Must
be within 4 ft (1.2 m) of where
the power cord is attached to
the back of the washer.

Do not store or operate washer at or
below 32°F (0°C) (some water may
remain in washer), See page 36 for
winterizing information.
Proper installation is your responsibility.
Make sure you have everything necessary for correct installation including the
following points:

Hot and cold water faucets:
Must provide water pressure
between 20-100 psi and be
within 4 ft (1.2 m) of the hot and
cold water fill valves attached to
the back of the washer.
.....

Laundry tub drain system:
Needs a minimum 20 gaI
(76 L) laundry tub.

Support: Floor must be sturdy
enough to support a total weight of
315 Ibs (143 kg) (including washer,
water, and load weight).

Level floor: Maximum
allowable slope under entire
washer- 1 in (2.5 cm).

Top of tub must be at
least 39 in (99 cm)
above floor and no
higher than 96 in
(2.4 m) from bottom
of washer.

ALTERNATE LOCATIONS STANDPIPE AND FLOOR DRAIN SYSTEMS

Siphon break: Must be purchased
separately. See chart below.

39 in
(99 cm)

Standpipe drain system: Needs a 2 in (5 cm)
minimum diameter standpipe with minimum
carry-away capacity of 17 gal (64 L) per
minute. Top of standpipe must be at least
39 in (99 cm) above floor and no higher than
96 in {2.4 m) from bottom of washer.

Floor drain system: Requires a siphon
break, see chart below. A minimum carry-away
capacity of 17 gal (64 L) per minute is
required.

If you have:

You will need to buy:

Laundry tub or standpipe
taller than 96 in (2.4 m)

Sump pump system
(if not already available)

1 in (2.5 m) diameter standpipe

2 in (5 cm) diameter to 1 in (2.5 cm)
diameter standpipe adapter, Part No.
3363920

Overhead sewer

Standard 20 gal (76 L) 39 in (99 cm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)

Floor drain

Siphon break, Part No. 285320;
additional drain hose, Part No. 335709C
and Connector Kit, Part No. 285442

Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.

B. REMOVE SHIPPING STRAP

W_0jiiFm_"

:I_l =[31t"

STEP 2. Pull firmly to remove the end
of the shipping strap that remains
pinned to the back of the washer, This
will release the rear self-leveling legs.

Removing the shipping strap is
necessary for smooth operation.
If the shipping strap is not removed,
the washer will make excessive noise.

To prevent floor damage, set washer
onto cardboard before moving across
floor. Move washer close to its final
location.
STEP 1. Do not cut yellow strap, Pull
yellow strap firmly, until completely
removed from washer. Depending on
your model, there should be either two
or three cotter pins on the end of the
shipping strap when it is pulled out of
the washer. The electrical plug is
attached to this shipping strap.

Electricalplug

Shippingstrap

PULL

Pin
14

STEP 3. Cut the shipping strap about
16 in (40 cm) from plug end. Look for
the words "CUT HERE." Discard end
with the cotter pins. Slide remainder
of shipping strap from the electrical
plug, You will use this to secure the
drain hose.

C. CONNECT DRAIN HOSE

Proper connection of the drain hose
will protect your floors from damage
due to water leakage.
STEP 1. To prevent the drain hose from
coming off or leaking, it must be installed
per the following instructions:

)

IMPORTANT: To ensure proper installation, this procedure must be followed
exactly.

TWIST
AND
PUSH

a. Wet the inside of the straight end of the
drain hose with tap water. DO NOT
USE ANY OTHER LUBRICANT.
b. Squeeze ears of silver, double-wire
clamp with pliers to open. Place clamp
over the straight end of the drain hose
V4 in (6 mm) from the end.
d, Place clamp over area marked
"CLAME" Release clamp.
4 in
16turn)
{6¼mnm)_

Drain H°se _

c. Open clamp. Twist hose back and forth
while pushing down onto drain
connector at the bottom of the washer,
Continue until hose contacts the ribbed
stop on the cabinet.

¼ in
(6 ram)

If you have:

You will need to buy:

Drain hose that is too short

Drain hose, Part No. 388423 and
hose kit, Part No. 285442

Drain hose that is too long

Hose kit, Part No, 285442

A problem with lint clogging your drain

Drain protector, Part No. 367031

Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.

For standpipe or laundry tub drain
systems:
STEP 2. Open yellow, single-wire clamp
with pliers and slide over hooked end
of drain hose to secure the rubber and
corrugated sections together.

_j_,,HookedEnd

"'
STEP 3. Put hooked end of drain hose
into laundry tub or standpipe, Check
for proper length of drain hose. Rotate
hook to eliminate kinks,
To prevent drain water from going back
into the washer:
• Do not straighten hooked end of drain
hose and force excess drain hose into
standpipe. Hose should be secure but
loose enough to provide a gap for air.
• Do not lay excess drain hose in bottom
of laundry tub.

D. CONNECTINLETHOSES
TO WASHER

Proper connection of your inlet
hoses will allow hot and cold water
to enter your washer properly. We
recommend connecting both the hot
and cold water inlet hoses for optimal performance of your washer. If
you only connect one water hose,
you must cap off the remaining water
inlet port.
NOTE: Replace inlet hoses after five
years of use to reduce the risk of hose
failure, Periodically inspect and replace
inlet hoses if bulges, kinks, cuts, wear,
or leaks are found. When replacing
your inlet hoses, mark the date of
replacement on the label with a
permanent marker.
STEP 1. Insert one new, flat washer
(from the parts bag) into each end of
the inlet hoses, Check that washers
are firmly seated in couplings.

0
Coupling

Washer

STEP 2. Attach the hose with the red
coupling to the hot water (bottom) inlet
valve. Attaching the red coupling first
makes it easier to tighten connection with
pliers. Screw on coupling by hand, Make
an additional two4hirds turn with pliers to
tighten coupling, DO NOT OVERTIGHTEN; this could damage the valves.
ColdWater

E. CONNECT
INLET HOSES
TO WATER FAUCETS
STEP 1, Make sure washer basket is
empty. Run water through both faucets
into a bucket or laundry tub to get rid of
particles in the water lines that might
clog hoses. Determine which faucet is
hot and which is cold. Mark the hot
water faucet.

InletVelve_

Water
Inlet
Valve

STEP 3. Attach the hose with the blue
coupling to the cold water (top) inlet
valve, Screw on coupling by hand, Make
an additional two-thirds turn with pliers to
tighten coupling. DO NOT OVERTIGHTEN; this could damage valves.

STEP 2. Attach the hose with the red
coupling to the hot water faucet. Screw
on coupling by hand. Make an additional
two-thirds turn with pliers to tighten
coupling. DO NOT OVERTIGHTEN;
this could damage the coupling.
STEP 3. Attach the hose with the blue
coupling to the cold water faucet.
Screw on coupling by hand. Make an
additional two-thirds turn with pliers to
tighten coupling. DO NOT OVERTIGHTEN; this could damage the
coupling.
STEP 4. Turn on water faucets and
check for leaks. A small amount of water
may enter the washer. You will drain this
later.

If you have:

You will need to buy:

Water faucets beyond the
reach of water fill hoses

2 longer water fill hoses:
6 ft (1.8 m), Part No. 76314
10 ft (3.0 m), Part No. 350008

Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.

F. SECURE DRAIN HOSE

Securing the drain hose properly will
protect your floors from damage due
to water leakage,
STEP 1. Move washer to its final
location.

STEP 2. Locate the remaining piece
of shipping strap (not the end with the
cotter pins) from STEP 3 of "REMOVE
SHIPPING STRAR" Use it to wrap the
drain hose together with the laundry tub
or standpipe, Push fastener into the
nearest hole in the shipping strap.

Fastener

If the water faucets and drain standpipe
are recessed, put hooked end of drain
hose in standpipe. Tightly wrap the
shipping strap around the drain hose
and water inlet hoses (not the handles
or stems), Push fastener into the
nearest hole in the shipping strap.

G. LEVEL WASHER

Leveling your washer properly prevents excessive noise and vibration.
To install front legs:
STEP 1. Prop front of washer up about
4 in (10.2 cm). Use a wood block or
another object that will support the
weight of the washer. If washer was
placed against a wall, move the washer
out slightly before tipping it up.

STEP 5. Move washer to its final
location.
STEP 6. Tilt washer forward until rear
of washer is at least 3 in (7.6 cm) off
floor. You may hear the self-adjusting
rear legs click into place. Lower washer
to floor. Check levelness of the washer
by placing a level on top of the washer,
first side-to-side; then front-to-back.

STEP 2. With one of the legs in hand,
screw lock nut onto leg 3/8in (9,5 mm)
from top of leg base. This is the
recommended initial setting.
STEP 7. If washer is not level, prop
up the front of the washer and adjust
the legs up or down as necessary.
Lower washer and reset self-adjusting
rear legs (as in Step 6). Repeat Step 7
until the washer is level.

STEP 3. Screw leg into washer base by
hand until nut reaches washer base.
Repeat for other leg.

STEP 8. When washer is in its final
location and level, use a 9h0in
(1.43 mm) open-end wrench to turn
nuts on front legs tightly against washer
cabinet. If nuts are not tight against
washer cabinet, the washer may vibrate.

STEP 4. Tilt washer backward until
front of washer is off the wood block.
Remove wood block. Gently lower
washer to floor.

REVIEW INSTALLATION

Take a few minutes to complete
this checklist. It will help assure you
that you have a proper installation
and increase your satisfaction with
your Kenmore ELITE TM washer.
[

[

Check electrical requirements.
Be sure you have correct electrical
supply and recommended grounding
method.
Check that you have:

[

Check that:
• The washer is level.
• The nuts on the front legs are tight.

[

Check that the water faucets are
turned on.

[

Take a few minutes and read the
"OPERATING YOUR WASHER" section to fully understand your new
washer. Then, start the washer and allow it to complete the ULTRA CLEAN
cycle.

• All the tools you started with.
• Removed all packaging materials.
• Removed shipping strap with
cotter pins.
• Installed all parts listed on
pages 7-9.

FINAL

STEPS

Plug power supply cord into
grounded outlet.
f

Remove the blue protective film on the
console and any tape remaining on
washer.

To get the maximum cleaning and
fabric care from your washer, please
read and follow these instructions.

LID INSTRUCTIONS
These instructions are found under the
lid of your washer.

POWDER or LIQUID ,,---_j_..._,:_
DETERGENT

Fire Hazard
Never place items in the washer
that are dampened with gasoline
or other flammable fluids.

Dissolves powder or liquid detergents
before applying to load. When desired
add powder or liquid color safe bleach
to this dispenser.

No washer can completely
remove oil.
Do not dry anything that has
ever had any type of oil on it
(including cooking oils).
Doing so can result in death,
explosion, or fire.

NOTE: The drawings in this section
show the basic features of all models
covered by this manual. Refer to the
supplied "Feature Sheet" for your
washer's particular features.

BLEACHLIQUID
CHLORINE

Dilutes liquid chlorine bleach and adds
it to the wash at the right time to prevent
bleach spotting. DO NOT ADD POWDER
OR LIQUID COLOR SAFE BLEACH TO
THIS DISPENSER.

FABRICSOFTENER

Dilutes fabric softener and adds
it to the rinse at the correct time
to prevent softener staining.

continued on next page
21

1. SELECT & ADJUST .........

Make the selections for these washer controls:

• WATER LEVEL
Adjust to load size.
• WASH/RINSE TEMP ...... Adjust to type of fabric and soil Use AUTO TEMP
selections for best wash performance.
• RINSE OPTIONS ........... Select to add a second rinse automatically.
• SPEEDS
Adjust to fabric type being washed.

IYKI

't;r
'f;r

HEAVYDUTY

DENIMS; TOWELS
EXTRA DIRTY

REGULAR

COTTONS

PERM PRESS

SYNTHETICS

DELICATE

KNITS

k'l't_l:ttJ

HAND WASH

2. SELECT CYCLE

LINGERIE

ode
ee

HOTWASH
WARM WASH
COLDWASH
ANY BLEACH
NON-CHLORINE
BLEACH
DO NOT BLEACH

Choose more time for heavily soiled loads and less
time for lightly soiled loads.
3. PULL TIMER TO START-- Lid must be closed to complete cycle .......
PUSH TIMER TO STOP

It's best

to wash stains as soon as possible.

Rinse immediately
or soak in cold water with
detergent for 30 minutes. Rinse. Rub detergent
into any remaining
stains. Rinse thoroughly.

Sponge immediately
or apply a prewash soll and
stain remover. Rinse. Wash. If stain remains,
apply a liquid detergent
to stain or soak in warm
water with detergent.
Rewash.

Cosmetics

Sponge immediately
or apply a prewash soil and
stain remover. Rinse. Wash. Repeat if necessary. If
stain remains, apply a few drops of liquid
detergent.
Rinse. If stain remains, soak. Wash.

Ice Cream
ream, Milk,

Dirty

W Mechanical

_ _

Rub in a prewash stain remover. Wait 5
minutes. Wash with detergent
and bleach in the
hottest water safe for the fabric.

Grape,

Oil

Wine

Pretreat with liquid laundry detergent
or a
paste of granular laundry detergent.
Wash in
the hottest water safe for the fabric.

Soak immediately
in cool water. Wash. If stain
remains, cover area with a paste made of color=safe
bleach, a few drops of hot water and a few drops
of ammonia. Wait 15 to 20 minutes. Wash.
Use an enzyme presoak or rub enzyme
detergent on the stain. Launder with detergent
and bleach appropriate
for the fabric.

_ _

Ketchup,
W Tomato Products

Mud

erspiration,
Deodorants

Ring around
) the Collar

• Do not tumble dry soiled
• For additional information

Sponge immediately
or apply a prewash soil
and stain remover. Rinse. Wash. If stain remains,
apply a liquid detergent to stain or soak in warm
water with detergent.
Rewash.
Brush off the dry mud. Rinse under cold
water. Pretreat with a paste of detergent
and
water. Launder using detergent
and bleach
safe for the fabric.
Treat with a paste of ammonia
and color-safe
bleach. Let stand for 30 minutes. Wash in
hottest water safe for fabric.

Pretreat with heavy duty liquid laundry
detergent or soak garment in warm water
granular laundry detergent.

with a

or stained items. Heat may permanently
set stains.
regarding stains refer to owner's manual.
23

STARTING

YOUR WASHER

STEP 1. Place a load of sorted clothes
in the washer. Add measured detergent
directly into dispenser (details on page 31).
STEP 2. (OPTIONAL STEP) If desired, add
measured liquid chlorine bleach to the liquid
bleach dispenser (details on page 32),
STEP 3. (OPTIONAL STEP) If desired, add
measured liquid fabric softener to the fabric
softener dispenser (details on page 33).

STEP 8. Set SPEEDS _) Control
according to the type of fabric in the
load (see page 26).
STEP 9. Push the Cycle Selector Control
(Timer) knob @ in and turn to the right to
desired setting (details on page 27-28).
STEP 10. Pul! the Cycle Selector ControI
(Timer) knob @ out. The dial will rotate
as the cycle progresses. The knob will
not rotate.
STOPPING/RESTARTING
YOUR WASHER

STEP 4. Close washer lid.
STEP 5. Set WATER LEVEL Control O
based on the size of your wash load
(details on page 25).
STEP 6. Set the WATER TEMPERATURE
Control _ (see pages 25 and 26).

• To stop the washer at any time, push
the Cycle Selector Control (Timer)
knob @ in.
• Pull the knob out to restart.

STEP 7. Set RINSE OPTIONS Control (_
(See page 28).

WA_R LEVEL

WATE_TEMP_RA_U_

f{_r_SE
OP_Or_S

SpE_US

WATER LEVEL CONTROL

Washers with 4-position or 5-position
Water Level Control:
• To change to a higher water level
setting after the washer has started to
agitate, turn the knob to the desired
new setting.

This control gives you the flexibility to
save water when washing small loads.

MEDIUM
LOAD

Your washer lets you select a water
setting based on the size of your wash
load.
• For normal loads, start with the
MEDIUM LOAD setting. Adjust up or
down depending on your load. Clothes
should move freely and roll toward the
agitator.

SMALL

°@

WATER TEMPERATURE

CONTROL

Your washer lets you select a wash and
rinse water temperature setting based
on the type of load you are washing.

Washers with a variable
Water Level Control:
• The variable control lets you select a
water level anywhere from SMALL
LOAD to LARGE LOAD.

• Using warm rinse water will leave
loads dryer after the spin cycle than if
you use cold rinse water, However,
warm rinses may increase wrinkling
when line drying.
• In cold climates, warm rinse water also
provides a more comfortable temperature for handling the wash load. Warm
rinse is controlled to 75°F (24°C).

• To change to a higher water level
setting after the washer has started to
agitate, turn the knob to RESET, then
to the desired new setting.
MEDIUM
LOAD

COLD
COLD •

HOT •
COLD
WARM_

•

COLD

• COLD 7O_,
COLD

WAR
WARM

Selecting Water Temperatures
Wash Water
Temperature

Suggested Fabrics

Comments

HOT
111°F (44°C)
or above

• Work clothes
• Sturdy whites/
colorfast pastels
• Diapers

• Best cleaning for heavily soiled items
• Removes oils, perspiration, greasy soils
and stains
• Prevents graying or yellowing

WARM
90°-110°F
(32°-43°C)

• Dark/non-colorfast colors
• Permanent press items
• Nylon, polyester, acrylics,
sitks, woolens
• Knits/delicate fabrics

•
•
•
•

COLD*
70°-90°F
(21°-32°C)

° Extra-sensitive colors
° Non-colorfast items
• Hand washables

• Best for very lightly soiled items
• Saves hot water

Best for moderately soiled to lightly soiled items
Safe for most fabric finishes
Less fading and dye bleeding
Reduces wdnkting

*In wash water tern )eratures colder than 70°F (21°C), detergents do not dissolve well. Also,
soils may be difficult to remove and some fabrics may retain wear wrinkles and have
increased pilling - the formation of small lint-like balls on the surface of garments. Pilling is
the natural result of wearing and washing of garments.

AUTOMATIC TEMPERATURE
CONTROL (ATC)

ATC takes away the worry of
undissolved detergent and ensures
consistent cleaning results from
season to season with warm and
cold washes,
ATC electronically senses and maintains
a uniform water temperature by
regulating incoming hot and cold water.
• Even in cold wash, some
warm water is let into the
washer to maintain a
temperature minimum of

('_

_•COLD

70°F
In very
_ •COLD
70"
water,(21°C).
detergent
maycold
not
COLD
dissolve and clothes will
not be cleaned completely. • WARMI_
• Warm wash is regulated
at approximately 100°F
(38°C). ATC does not control the hot
wash water temperature.
• Warm rinse is regulated at
approximately 75°F (24°C) for all warm
rinse settings. This may be a cooler
warm rinse than what you are used to,
but it saves energy and still gives you
proper rinsing and a load that is
comfortable to remove.

SPEEDS DESCRIPTIONS
This section illustrates and describes
the wash/spin speeds you can select with
the SPEEDS Control. Each speed setting
is designed for different types of fabrics
and soil levels. Your washer may have a
4-position or a 5-position switch.
HANDWASH PLUS FINE DELICATES
(on some models)
Use this speed setting for hand washable
and special-care items, Garments are
labeled "Hand Wash" because:
• The fiber or construction may be
sensitive to agitation.
• The fabric contains sensitive dyes
that may bleed.

The wash action mirrors the way you
would treat hand washable garments in
a sink. It does this by repeating periods
of extra-slow speed agitation and
soaking. Slow spin speeds help reduce
wrinkling. Do not use this setting for
large items like blankets.
NOTE: Some "Hand Wash" items,
particularly wool, naturally shrink when
washed. Keep this in mind when you
purchase items labeled "Hand Wash."
Items that shrink should be dried flat.
When still wet, block these items by
gently stretching to original measurements.
HANDWASH/CASUAL
Use this speed setting for lingerie and
loosely knit items. Setting combines
extra-slow speed agitation for gentle soil
removal and slow spin speeds to reduce
wrinkling.
DELICATE
Use this speed setting for washable
knits and permanent press fabrics.
Setting combines slow speed agitation
for gentle soil removal and slow spin
speeds to reduce wrinkling.
REGULAR
Use this speed setting for normally
soiled cottons and linens. Setting
combines slow speed agitation and fast
spin speeds to shorten drying time.
HEAVY DUTY
Use this speed setting for sturdy or
heavily soiled loads. Setting combines
fast speed agitation and fast spin
speeds.
HANG DRY
Use this speed setting for sturdy
permanent press fabrics that will be
line dried. Setting combines fast speed
agitation and slow spin speeds to
reduce wrinkling.
DELICATE

REGULAR

SLOW / SLOW

HANDWASH/

•

SLOW f FAST

HEAVY DUTY

EXf f4A SLOW / SLOW

CASUAL

•

HANDWASH
nNE DELICATES
INT£_M]_I ENT
tO(TRA SLOW J SLOW

•

FAST/ _ASļ

HANG DRY
_sr

/ SLOW

SETTING YOUR CYCLE
SELECTOR
(TIMER) CONTROL
Use this control to choose the
agitation time and to start the washer.

remove the water. If water is removed,
add detergent and set washer to a
desired wash cycle. If water is not
removed, select a new wash cycle
(do not add additional detergent).
NOTE: It is not recommended to use hot
water for soaking. It may set some
stains.

• For heavy soil and sturdy fabrics,
use more time,
• For light soil and delicate fabrics,
use less time.
PERMANENT

PRESS

AUTO PREWASH
Use this cycle to get up to 4 minutes of
agitation to help remove heavy soils and
stains that need pretreatment. Add detergent to washer basket for this cycle.
When the prewash is complete, the washer will drain and spin. Add detergent and
set a new wash cycle.

The PERMANENT PRESS II cycle
includes a load cooling process
that reduces wrinkling compared
to other cycles.

AUTO SOAKAND
PREWASHCOMBINED

You can select up to 10 minutes of
wash time.
NOTE: When the timer reaches PAUSE,
the washer will drain and pause for no
more than two minutes while some of the
wash water is drained and replaced with
rinse water.
ULTRA CLEAN
Use this cycle for most loads to get
between 6 and 16 minutes of wash
time.

NOTE: It is not recommended to use hot
water for soaking. It may set some
stains.
STEP 2. Add detergent to the dispenser.
STEP 3. Set RINSE OPTIONS control to
SOAK & PREWASH ONLY.

AUTO SOAK
This cycle is designed to help remove
heavy soils and stains that need pretreatment. This cycle features brief periods of
agitation and soak, ending in unlimited
soak time. Reset to a SPIN setting to

SHORT

Use this cycle to combine the features of
AUTO SOAK and AUTO PREWASH.
STEP 1. Select WATER LEVEL and
WATER TEMPERATURE.

STEP 4, Set Cycle Selector Control
(Timer) knob to AUTO SOAK.
STEP 5, Pull Cycle Selector Control
(Timer) knob out to start washer. The
washer will complete the AUTO SOAK
cycle and automatically start the AUTO
PREWASH cycle.

ULTRACLEAN
SUPER

2ND

AUTO PREWASH4 j

RINSE

II°PERMANENT
PRESSII

AUTOSOA_
2ND
R_NSE

CYCLE/OPTIONS

DESCRIPTIONS

You may add options to your wash cycle. The chart below shows you the proper settings for your Cycle Selector Control (Timer) and RINSE OPTIONS Control. The Cycle
Selector Control needs to be set where you want the cycle to start and the RINSE
OPTIONS Control needs to be set where you want the cycle to stop. (Example: If you
want a second rinse added to the ULTRA CLEAN cycle, you would set the Cycle
Selector Control to ULTRA CLEAN _ and the RINSE OPTIONS Control to 2ND
RINSE _).
CYCLE SELECTOR CONTROL (TIMER)

RINSE OPTIONS CONTROL

Q
\

\
ONE

ULTRA CLEAN

2ND

\
AUTO PREWASH

AUTO SOAK

Desired
Washer Action

Set Cycle Selector
Control (Timer) On

PREWASH

SOAK

ONLY

Set Rinse Options
Control On

Add
Detergentto:

ONE RINSE Q

Dispenser

Wash and
Desired wash
2ND RINSE O
2ND RINSE
cycle O or O
Washeragitates,rinses,and spins foIIowedby a seconddeep rinse,

Dispenser

Rinse & Spin

ONE RINSE Q

De not add
detergent.

ONE RINSE Q

Do not add
detergent.

Washand
Desiredwash
ONE RINSE
cycle Q or O
Washeragitates,rinses,and spins.

RINSE (}

Washeragitates,drains, end spins.
Spin

SPIN _

Washerspins.
Soak Only
AUTO SOAK _)
SOAK ONLY (_
(unlimitedsoak time)
Washerwill alternate periodsof agitationand soakingfor a few minutes.
Clothes will continueto soak for an unlimited period.

Basket

Soak & Prewash
AUTO SOAK _)
SOAK & PREWASH
(24 minutes)
ONLY _)
Washerwill alternate pedodsof agitationand soaking.
Cycle SelectorControl (Timer)will go directly into the AUTO PREWASHcycle,

Basket

Prewash Only

Basket

AUTO
PREWASH _)
Washeragitates,drains, and spins.

SOAK & PREWASH
ONLY _)

NOTE:PrewashOnlyandSoak& Prewashshouldbefollowedbya mainwashcyclewithadditional
detergent
added.SoakOnlyshouldbefollowedbya mainwashcyclewithoutadditionaldetergent.
28

UNDERSTANDING WHAT
HAPPENS IN EACH CYCLE
ULTRA CLEAN
selected level
Fill to

PERMANENT

PRESS

AUTO SOAK

selected level
Fill to

Wash
selected time

Agitate

no spin
Drain -

Drain
Partial

Soak

Pause
Spin
Agitate

Fill for
•
cooldown

selected
Fill to level

Wash

Soak
(reset to SPIN to
drain washer)

Rinse

•
no spin
Drain •

Drain •
no spin
Spin

selected level
Fill to

Spin

Off or
2ND RINSE

AUTO PREWASH

selected level
Fill to

Wash
selected time

Rinse
no spin
Drain no spin
Drain -

Spin

Off or

Off (reset to
desired wash
cycle)

2ND RINSE

SELF-CLEANING
iriJmviJu_

LINT FILTER

;I_4 ! [_ fl'=

Lint is filtered from the load
automatically - there's no messy
cleanup.
Your washer features a self-cleaning
filter that traps lint from the water while
the washer is washing and deep rinsing
the laundry. The trapped lint is flushed
down the drain automatically. You don't
have to clean the filter.

TOTAL CARE TM AGITATOR
rtl_

vIJu_

*-I:.1 i[_

if'

Kenmore's exclusive TOTAL CARE TM
agitator has triple action agitation to
give you the most flexible fabric care
for even your largest loads.
The TOTAL CARE TM agitator moves in
three directions, depending on load size,
to ensure proper cleaning,
The best cleaning action in
your washer takes place at
the bottom where the agitator vanes move back and
forth to flex the fabric,
loosening the soil.
The upper portion of the
agitator features special
vanes that push the
clothes down in a
spiraling pattern to where
the cleaning action is, displacing
the clothes that are there with a
"roll-over" motion.

QUIET PAK TM III
The QUIET PAK TM III system is
designed to reduce water sounds and
ringing noises. The cabinet is insulated
with sound-dampening materials.
A sound*absorbing blanket under the
motor and gearcase also helps to insulate
the washer to reduce vibration noise.

For your largest loads, the
TOTAL CARE TM agitator offers a loadsensing feature that actually senses when
you are washing a very large load and
responds with a third, vertical motion
that senses the load size and guides
items to the bottom.

UNDERSTANDING NORMAL
WASHER SOUNDS
Your new washer may make sounds
that your old one didn't. Because the
sounds are unfamiliar, you may be
concerned about them,
The following describes some of the
normal sounds you may hear and what
causes them.
During Washing
When you select a small load size setting
for a small wash load, your washer has a
lower water level. With this lower water
level, you may hear a clicking sound from
the upper portion of the agitator.
During Drain
The rate that water is drained from your
washer depends on your installation, If
water is drained quickly from the washer,
you may hear air being pulled through the
pump. This happens during the end of
draining.
After Drain and Before Spin
When the cycle changes from draining
to spinning, you may hear a noise as the
gearcase shifts.

USING YOUR TRIPLE SMART
DISPENSER

The TRIPLE SMART TM DISPENSER
makes your washer truly automatic by
making it unnecessary for you to
return to the washer during the cycle
to put in detergent, bleach, or fabric
softener,
Using the TRIPLE SMART TM
DISPENSER ensures that detergent,
bleach, and fabric softener are introduced into the washer at the proper
time and are properly diluted.
USING THE
DISPENSER

DETERGENT

This dispenser will automatically
dispense either liquid or powdered
detergents, You may add liquid or
powdered color-safe bleach to this
dispenser as well.

USING THE LIQUID CHLORINE
BLEACH DISPENSER

The liquid chlorine bleach dispenser
automatically dispenses bleach at the
proper time in the cycle to ensure the
cleanest and brightest loads.
Always measure liquid chlorine
bleach. Use a measuring cup. Do not
guess. Do not pour directly from bottle.
Never use more than 1 cup (250 mL) for
a full load. Use less with smaller loads.
Follow manufacturer's directions for safe
use. A cup with a pouring spout will help
you avoid spilling.

• Do not let bleach splash, drip, or run
down into washer basket. Undiluted
bleach will damage any fabric it touches.
• Start the washer. Bleach will be
dispensed automatically after the
detergent has had time to work.
NOTE: Do not use this dispenser to add
liquid or powdered color-safe bleach to
your wash load. The dispenser is for liquid chlorine bleach only. If desired, add
liquid or powdered color-safe bleach to
the detergent dispenser.
• Do not overfill. Look for the level
markings on the dispenser cover.
Dispenser holds 1 cup (250 mL) of
liquid chlorine bleach.

Liquid chlorine
bleach dispenser
After loading the washer, pour measured
liquid chlorine bleach carefully into the
dispenser.

USING THE LIQUID FABRIC
SOFTENER
DISPENSER
After loading the washer, measure and
add the recommended amount of fabric
softener into the dispenser. Follow
manufacturer's directions.

Liquid fabric
softenerdispenser
If cleaning of the liquid fabric softener
dispenser is required:
• Do not overfill. Dispenser holds a
standard capful of fabric softener
(3 oz [94 mL]).
• Fabric softener is dispensed in 2nd
rinse if 2ND RINSE is selected.

Scrub with a brush using a liquid
laundry detergent solution. Never use
any cleaning fluids on dispenser parts
as this could cause damage to the
plastic.

NOTE: Undiluted fabric softener spilled
on fabric may result in spots that look
like oil stains.

PREPARING CLOTHES
FOR WASHING

Follow these recommendations
to help you prolong the life of
your garments.
• Close zippers, snaps, and hooks to
avoid snagging other items. Remove
pins, buckles, and other hard objects
to avoid scratching the washer interior.
Remove non-washable trim and
ornaments.
• Empty pockets and turn them
inside out.
• Turn down cuffs, brush away lint
and dirt.
• Turn synthetic knits inside out to
avoid pilling.
• Tie strings and sashes so they will
not tangle.
• Mend tears, loose hems, and seams.
• Treat spots and stains.
• Stained or wet garments should be
washed promptly for best results.

SORTING
• Separate heavily soiled items from lightly
soiled ones, even if they would normally
be washed together. Separate lint givers
(towels, chenille) from lint takers (corduroy, synthetics, permanent press). When
possible, turn lint givers inside out.
• Separate dark colors from light colors,
colorfast items from non-colorfast items.
• Sort by fabric and construction
(sturdy cottons, knits, delicate items).

SUGGESTIONS

For these suggested full-sized load&
set the WATER LEVEL selector to the
highest water level setting.
Proper loading of your washer contributes to proper cleaning and fabric
care and reduces machine noise,
• Drop items into washer loosely. Fill
to the top of the basket (top row of holes).
Do not wrap items around the
agitator. Items should move easily
through wash water for best cleaning and
wrinkle-free results. Items should sink and
reappear later.
• Load washer properly and select correct
water level setting. Overloading or
packing the machine, and selecting a
setting too small for the wash load can:
- cause poor cleaning.
- increase wrinkling.
- create excessive lint.
- wear out items faster
(because of pilling).
• Load by the amount of space items
take up, not by their weight.
• Mix large and small items in each load.
Load evenly to maintain washer balance.
An off-balance load can make the washer
vibrate during spin.
• Use a higher water level setting to reduce
wrinkling with permanent press clothes
and some synthetic knits. These items
should have more room to move in the
water than heavy items (towels, jeans).
• Reduce wash time by using a lower
water level setting. Loads with only a
few small items need less wash time.

KING SIZE TM CAPACITY WASHERS
Heavy Work
Clothes

Towels

4 jeans

10 bath towels

4 workpants

10 hand towels

(1 king, 2 twin)

4 workshirts

14 wash cloths

4 pillowcases

2 sweatshirts
2 sweatpants

Mixed Load
3 sheets

3 shirts
3 blouses
9 T-shirts
9 shorts
10 handkerchiefs

CLEANING YOUR WASHER
Exterior
Wipe up detergent, bleach, and other
spills with a soft, damp cloth or sponge
as they occur. Occasionally wipe the
outside of the washer to keep it looking
like new.
Do not put sharp or metal objects in your
washer. They can damage the finish.
Check all pockets for pins, clips, money,
bolts, nuts, etc, Do not lay these objects
on your washer after emptying pockets.
Interior
Clean interior with 1 cup (250 mL) of
chlorine bleach mixed with 2 cups
(500 mL) of detergent. Run washer
through a complete cycle using hot
water. Repeat process if necessary.
NOTE: Remove hard water deposits
using only cleaners labeled as
washer safe.
WATER INLET HOSES
Replace inlet hoses after five years of
use to reduce the risk of hose failure.
Periodically inspect and replace inlet
hoses if bulges, kinks, cuts, wear or
leaks are found. When replacing your
inlet hoses, mark the date of replacement on the label with a permanent
markeE

WINTER STORAGE
OR MOVING CARE
Install and store your washer where it
will not freeze. Because some water
may stay in the hoses and pump,
freezing can damage your washer. If
storing or moving your washer during
freezing weather, winterize it.
To winterize washer:
1. Shut off both water faucets,
2. Disconnect and drain water inlet
hoses.
3. Put 1 qt (1 L) of R,V.-type antifreeze
in the basket,
4. Run washer on a SPIN setting for
about 30 seconds to mix the
anti-freeze and water. Some of the
mixture will pump out while the
washer spins,
5. Unplug the power supply cord.
To use washer again:
1. Flush water pipes and hoses,
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Reconnect power supply cord.
5. Run the washer through a complete
cycle with 1 cup (250 mL) of
detergent to clean out antifreeze.

NON-USE OR VACATION CARE
Operate your washer only when you
are at home. If you will be on vacation
or not using your washer for an
extended period of time, you should:
• Unplug the power supply cord or turn
off electrical power to the washer.
• Turn off the water supply to the
washer, This helps avoid accidental
flooding (due to a water pressure
surge) while you are away.

Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see service and assistance information on the back page.
Problem

Possible Cause

Solution

Washer Leaks

Household plumbing is leaking.

Repair plumbing.

Inlet hoses not tight.

Tighten hoses (see "Installation
Instructions," Sections D & E).

Inlet hose washers not
properly seated.

Reseat washers (see "Installation
Instructions," Section D).

Drain hose not propedy
clamped or is off.

Clamp drain hose (see "Installation
Instructions," Section C).

Drain is clogged.

Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.

Tub moved forward during
unloading, causing water to
deflect off tub ring.

Ensure tub is centered before
starting washer.

Unit not level causing water
to deflect off tub ring.

Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs (see "Installation
Instructions," Section G).

Load is unbalanced. Spray
rinses are deflecting off load.

Redistribute the load.

Washer is ovedoaded. Fills or
spray rinses are deflecting off
load.

Reduce load size.

Drain hose is kinked or
clogged.

Straighten or unplug hose
(see "Installation Instructions,"
Section C).

Correct operation of
neutral drain,

After a wash or rinse, the washer will
drain without spinning. After draining,
the spinning begins.

Lid is open.

Close the lid.

Drain hose is more than
96 in (2.4 m) above floor.

Lower drain hose (see "Installation
Instructions," Section A).

Too much detergent excessive sudsing.

Use less detergent.

Wrong cycle for load
being washed,

Choose a cycle with a higher spin
speed (see "Operating Your
Washer").

Won't Drain/
Won't Spin/
Wet Loads

Problem

Possible Cause

Solution

Won't Drain/
Won't Spin/
Wet Loads
(cont,)

Low voltage or using
an extension cord.

Check electrical source or calI
electrician. Do net use extension
cords.

Cold rinses.

Cold rinses leave loads wetter than
warm rinses. This is normal.

Continues
to Fiil/
Continues
to Drain/
Cycle Stuck

Drain hose is less than
39 in (99 cm) above floor.

Raise the drain hose
(see "Installation Instructions,"
Section A).

Drain hose fits tightly into
standpipe.

Adjust drain hose for Ioose fit
(see "Installation Instructions,"
Section C),

Drain hose taped into
standpipe.

Do not seal off drain hose with tape.
The drain hose needs an air gap.

Load is unbalanced.

Redistribute load.

Washer is not level.
Rear leveling legs not set.

Level washer. Reset rear legs
(see "Installation Instructions,"
Section G).

Nuts on front feet not tight.

Tighten nuts (see "Installation
Instructions," Section G).

Yellow shipping strap with
cotter pins not completely
removed.

Remove strap with cotter pins
(see "Installation Instructions,"
Section B).

Floor not strong enough
to support washer.

Relocate washer (see "Installation
Instructions," Section A).

Gears engaging after drain
and before spin.

This is normal.

Upper part of agitator clicks
during wash.

This is normal.

Water inlet valve
screens are plugged.

Clean screens.

Water is turned off.
Hot and cold hoses are
reversed,

Turn on water.
Reverse hoses (see "Installation
Instructions," Sections D & E),

Inlet hose is kinked.

Straighten hoses.

Timer diaI is not lined up.

Turn timer knob to the right slightly
and pull to start.

Power cord not plugged in,

Plug in power cord.

Washer Makes
Noise

Won't
Fill/Won't
Rinse/Won't
Agitate/
Wrong
Temperature

Problem

Possible Cause

Solution

Machine

Power cord not plugged in.

PIug in power cord.

Stops

No power at plug.

Check electrical source or call
electrician.

Fuse blown or circuit
breaker open.

Replace fuse or reset circuit breaker.
If problem continues, call electrician.

Using an extension cord,

Do not use extension cords.

Timer is not lined up.

Turn timer to the right slightly
and pull to start.

Timer knob not pulled out,

Set and pull out knob.

Washer at pause in
PERMANENT PRESS II Cycle
(approximately two minutes).

Allow cycle to continue
(see "Operation Your Washer").

Machine is overloaded.

Wash smaller loads.

The top of the agitator moves
only in one direction.

This is normal.

The top of the agitator is loose.

This is normal.

Water Level
Too Low/Not
Completely
Filling

The top of the agitator is much
higher than the highest water
level. This creates a perception
of the washer not being full.

This is normal.

Tub is
Crooked

Tub pulled forward when
unloading,

Ensure tub is centered before
starting washer.

Tub moves.

This is normal.

Unit not level.

Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs (see "Installation
Instructions," Section G).

Improper sorting.

Sort lint givers from lint takers
and by color.

Overloading.

Lint can be trapped in load if
overloaded. Wash smaller loads.

Paper or tissue in pockets.

Clean out pockets before washing.

Not enough detergent.

Use enough detergent to
hold lint in water.

Detergent not dissolving.
Water temperatures lower
than 70°F (21°C).

Use Automatic Temperature Control
(ATC). ATC ensures wash water
temperature will be warmer than
70°F (21°C).

Agitator Not
Working

Lint on Load

Problem

Possible Cause

Solution

Tearing

Overloading. Improper
use of washer,

Loads should move freely during
wash. Wash smaller loads or
increase water level

Improper use of chlorine
bleach. Undiluted bleach
will damage fabrics.

Do not pour chlorine bleach directly
on Ioad. Wipe up bleach spills.

Sharp items not removed
from pockets; fasteners
not fastened.

Clean out pockets before washing.
Zip zippers before washing.

Items damaged before
washing,

Mend rips and broken threads in
seams before washing.

Improper use of fabric
softener in washer or dryer,

Dilute fabric softener and add to
deep rinse only.

Iron in water (rust).

Install an iron filter.

Under use of detergent causing
soil to be redeposited,

Use enough detergent to remove
soil and hoId it in suspension.

Dye transfer due to not
sorting loads properly,

Sort dark clothing from whites
and lights.

Dye transfer due to not
unloading washer promptly,

Unload the washer as soon as
it stops.

Not removing Ioad promptly.

Unload the washer as soon as
it stops.

Wrong cycle for fabrics
being washed,

Use cold rinses and cycles with slow
spin speeds to reduce wrinkling.

Overloading.

Loads should move freely daring
wash. Wash smalIer loads.

Wash water not warm enough
to relax wrinkles. Using warm
rinses,

Use Automatic Temperature Control
(ATC). If safe for fabric, use warm or
hot wash water. Use cold rinsewater.

Hoses reversed.

Reverse hoses (see "Installation
Instructions," Sections D & E).

Load is
Tangled/
Twisted

Overloading.

Loads should move freely daring
wash. Wash smalIer loads.

Clothes wrapped around
agitator,

Do not wrap items around agitator
when loading washer.

Clogged
Dispensers/
Bleach
Leaking/
Bleach on
Wrong Loads

Use of color-safe bleach in
chlorine bleach dispenser,

Add color-safe bleach directly to the
basket. Do not use chlorine bIeach
dispenser.

Improper use of chlorine bleach.

Always measure bleach before
adding to the dispenser. Carefully
pour into the dispenser. Wipe up
bleach spills.

Stains on
Load

Load is
Wrinkled

KENMORE ELITE TM WASHERS
"We Service What We Sell" is our assurance you can depend on Sears for service.
Your Kenmore appliance has added value when you consider that Sears has service units nationwide, staffed with professional technicians trained on all appliances
Sears sells, They have the knowledge and skills, tools, parts and equipment to
ensure our pledge to you that "We Service What We Sell."
Maintain the value of your purchase with a Sears Maintenance Agreement.
Kenmore appliances are designed, manufactured and tested for years of dependable operation. Yet any major appliance may require service from time to time. The
Sears Maintenance Agreement offers you an outstanding service program for your
product,
The Sears Maintenance Agreement
• Is your way to buy tomorrow's service at today's prices.
• Eliminates repair bills resulting from normal use.
• Allows for as many service calls as required.
• Provides an annual Preventive Maintenance Check at your request to keep your
Kenmore appliance in proper running condition.
For more information, call
1-800-827-6655 (USA) or
1-877-533-6937 (Canada)

For in-home major brand repair service:
Call 24 hours a day, 7 days a week
1-800-4-MY-HOME"

(1-800-469-4663)

Pare pedir servicio de reparaci6n - 1-800-676-5811
Au Canada pour tout le service - 1-877-LE-FOYER"

(1-877-533-6937)

For the repair or replacement parts you need:
Call 6 a.m. - 11 p.m. CST, 7 days a week

PartsDirect=
1-800-366-PART
www.sears.comlpa

(1-800-366-7278)
rtsdirect

Pare ordenar piezas - 1-800459-7084

For a Sears Service Center location in your area:
Call 24 hours a day, 7 days a week

1-800-488-1222
For a Sears Maintenance Agreement purchase or inquiry:
Call 7 a.m. - 5 p.m. CST, Monday - Saturday

1-880-827-6655

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Kenmore 11020982992 User Manual WASHER Manuals And Guides L0305260

KENMORE Residential Washers Manual L0305260 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

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