Kenmore 11020982992 User Manual WASHER Manuals And Guides L0305260

KENMORE Residential Washers Manual L0305260 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

User Manual: Kenmore 11020982992 11020982992 KENMORE WASHER - Manuals and Guides View the owners manual for your KENMORE WASHER #11020982992. Home:Laundry & Garment Care Parts:Kenmore Parts:Kenmore WASHER Manual

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Owner's Manual and
Installation Instructions
E L I T E TM
Three-Speed
Automatic Washers
with TRIPLE SMART TM Dispenser
IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U,S.A. www.sears.com
Sears Canada Inc., Toronto, Ontario, Canada MSB 2B8 www,sears,ca
8312692 PRINTED IN U.S.A. 10/99
BEFORE USING YOUR NEW WASHER _ _ 2
KENMORE ELITE TM WASHER WARRANTY 3
WASHER SAFETY ..... 4
INSTALLATION INSTRUCTIONS ..... 6
OPERATING YOUR WASHER ..... 21
LAUNDRY TIPS ........... 34
CARING FOR YOUR WASHER _ _ _ 36
TROUBLESHOOTING ........ 37
SEARS MAINTENANCE AGREEMENT 41
Please read this manual. It will help
you install and operate your new
Kenmore ELITE TM washer in the most
economical way.
For more information about the care
and operation of Kenmore ELITE TM
appliances call your nearest Sears store.
You will need the complete model and
serial numbers when requesting informa-
tion. Your washer's model and serial num-
bers are located on the Model and Serial
Number Plate.
Use the space below to record the model
number and serial number of your new
Kenmore ELITE TM washer.
Model No.
Serial No.
Date of Purchase
Modeland Serial
Number Plate
Keep this book and your Sears
Sales check (receipt) in a safe
place for future reference,
LimitedLifetimeWarrantyon
WhitePorcelainBasket
For the lifetime of the washer from the
date of purchase, Sears will replace the
white porcelain wash basket if it chips
or rusts due to defective material or
workmanship, After the first year, you
will be charged for labor.
Limited 10-Year Warranty on
Plastic Tub*
For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship. After the first
year, you will be charged for labor.
Limited 5-Year Warranty on
Gearcase Parts*
For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship. After the first
year, you will be charged for labor.
Full 1-Year Warranty on
Mechanical and Electrical parts
For one year from the date of pur-
chase, when this washer is installed
and operated according to the instruc-
tions that come with it, Sears will repair
or replace any of its mechanical or
electrical parts if they are defective in
material or workmanship.
Warranty Restriction
If this washer is operated for any puF
pose other than private family use, air
warranty coverage is restricted to 90
days from the date of purchase.
Warranty Service
Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.
This warranty applies only while this
washer is used in the United States or
Canada.
This warranty gives you specific legal
rights and you may also have other
rights that vary from state to state or
province to province.
Sears, Roebuck and Co.,
Dept 817WA,
Hoffman Estates, IL 60179
Sears Canada Inc.,
Toronto, Ontario,
Canada M5B 2B8
* In Canada a different warranty may apply.
In the U.S. or Canada, for Sears warranty
information or to contact a Sears Service
Center in the U.S., call 1-890-4-MY-HOME '
(1-800-469-4663) or in Canada, call
1-877-533-6937.
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to
hazards that can kill or hurt you and others. All safety
messages will be preceded by the safety alert symbol and
the word "DANGER" or "WARNING." These words mean:
You will be killed or seriously
injured if you don't follow
instructions.
You can be killed or seriously
injured if you don't follow
instructions.
All safety messages will identify the hazard, tell you how to reduce the chance
of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons
when using your washer, follow basic precautions, including the following:
• Read all instructions before using
the washer.
Do not wash articles that have been
previously cleaned in, washed in,
soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable
or explosive substances as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.
• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has nat been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using awashing machine, turn
on all hat water faucets and let the
water flow from each far several
minutes. This will release any accumu-
lated hydrogen gas. As the gas is
flammable, do not smoke or use an
open flame during this time.
Do not allow children to play on or
in the washer. Close supervision of
children is necessary when the
washer is used near children.
• Before the washer is removed from
service or discarded, remove the lid,
Do nat reach into the washer if the
tub or agitator is moving.
Do nat install or store this washer
where it will be exposed to the
weather.
• Do nat tamper with controls,
• Do nat repair or replace any part of
the washer or attempt any servicing
unless specifically recommended in
the Owner's Manual or in published
user-repair instructions that you
understand and have the skills to
carry out,
• See the "INSTALLATION
INSTRUCTIONS" section for
grounding requirements.
SAVE THESE INSTRUCTIONS
INSTALLATION OVERVIEW
For a complete list of tools and parts
needed, see pages 7-9,
A. SELECT LOCATION
FOR YOUR WASHER (pgs. 11-13)
Recessed Area/
Closet Installation Instructions (p. 11)
Standpipe Drain System (p, 13)
3gin
(gg
Laundry Tub Drain System (p, 12)
Floor Drain System (p. 13)
B, REMOVE SHIPPING STRAP (p. 14)
Tools Needed:
Scissors Flashlight (optional
depending on installation)
C, CONNECT DRAIN HOSE (pgs, 15-16)
Ns_IST
Tools Needed: Parts Supplied:
Pliers that open
to 1 9/IGin (3.95 cm)
Flashlight (optional
depending on installation)
1 yellow, single-wire
hose clamp (top of
drain hose)
1 silver, double-
wire hose clamp
(bottom of drain
hose)
D. CONNECT INLET HOSES TO WASHER (pg. 16-17)
Tools Needed:
fd'
Pliers that open to lg_ in {3.95 cm)
Flashlight (optional
depending on
installation)
Parts Supplied:
2 water inlet hoses
4 flat water inlet hose washers
E. CONNECT INLET HOSES TO WATER FAUCETS (pg. 17)
Tools Needed: Parts Supplied:
Pliers that open to 1_6 in (3.95 cm)
Bucket
(optional Flashlight(optional
depending on depending on
installation) installation)
2 water inlet hoses
F, SECURE DRAIN HOSE (p. 18)
Tools Needed: Parts Supplied:
Flashlight (optional
depending on installation)
Shipping strap with fastener
G. LEVEL WASHER(p. 19)
Tools Needed: Parts Supplied:
9/16in (1.43 cm)
open-end wrench
Flashlight (optional
depending on installation)
Wood block
2 front leveling legs with nuts
ELECTRICAL REQUIREMENTS
120-Volt, 60-Hz,, AC-only, 15- or
20-ampere fused electrical supply is
required, (Time-delay fuse or circuit
breaker is recommended.) Connect to
individual branch circuit.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
This washer is equipped with apower
supply cord having a 3-prong grounding
plug. To minimize possible shock hazard,
you must plug the power supply cord into
amating 3-prong grounding-type wall
receptacle, grounded in accordance with
National Electrical Code, ANSI/NFPA 70-
latest edition and all local codes and
ordinances.
3 prong
grounding-type
wall receptacle
3prong
grounding plug
Grounding \ II //
ng
Power supply
cord
For a grounded, cord-
connected washer:
GROUNDING INSTRUCTIONS
This washer must be grounded. In the
event of malfunction or breakdown,
grounding will reduce the risk of electri-
cal shock by providing a path of least
resistance for electric current. This
washer is equipped with a cord having
an equipment-grounding conductor and
agrounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.
WARNING: Improper connection
of the equipment grounding conductor
can result in a risk of electric shock,
Check with a qualified electrician or
serviceman if you are in doubt as to
whether the appliance is properly
grounded,
Do not modify the plug provided with
the appliance - if it will not fit the out-
let, have a proper outlet installed by a
qualified electrician.
,For a permanently connected
washer:
GROUNDING INSTRUCTIONS
This washer must be connected to a
grounded metal, permanent wiring
system, or an equipment grounding
conductor must be run with the circuit
conductors and connected to the equip-
ment-grounding terminal or lead on the
appliance.
10
A. SELECT LOCATION
FOR YOUR WASHER
Selecting the proper location for your
washer will improve its performance
and minimize concerns like washer
walk or noise,
RECESSED AREA/
CLOSET INSTALLATION INSTRUCTIONS
This washermay be installed in a recessed area or closet.
0 0 14in
I
*0in _ll_- 27in _l_4r-- *0in _t n_(--25_ n-_14 n_-
(0cm) "II _(68.6cm)_ II _(0cm)t t (64.8cm)
(2,5 cm) (10.2 cm)
FrontView SideView
(DoorNOtShown) (DoorShown)
48 ir__
(3t0 cm _) -
minimum
ventilation
area
24 in _
(155 cm _) _
minimum
ventilation
area
3in
(7.6 cm)
#
3 in
(7.6 cm)
FrontView
(DoorWithVent)
* Additional clearance for wall, door and lIoor moldings may be reqaired.
T_ _ t_ t_le_ <_l_ _stx_ _ds, a_ea_a_e QI 1 in (2._ cml on the sides ol the washer is su_Igested.
• The installation spacing is in inches
(centimeters) and is the minimum
allowable.
• Allow additional space if other
appliances are to be installed in
the area.
If closet door is installed, the
minimum air openings in top and
bottom are required, Louvered doors
with equivalent air openings in top and
bottom are acceptable.
11
LAUNDRY TUB DRAIN SYSTEM
Check location where washer will be
installed. This washer can be installed
using one of three systems:
• Laundry tub drain system (below)
• Standpipe drain system (p. 13)
• Floor drain system (p. 13)
Do not store or operate washer at or
below 32°F (0°C) (some water may
remain in washer), See page 36 for
winterizing information.
Proper installation is your responsibility.
Make sure you have everything neces-
sary for correct installation including the
following points:
Grounded receptacle: Must
be within 4 ft (1.2 m) of where
the power cord is attached to
the back of the washer.
Hot and cold water faucets:
Must provide water pressure
between 20-100 psi and be
within 4 ft (1.2 m) of the hot and
cold water fill valves attached to
the back of the washer. Laundry tub drain system:
Needs a minimum 20 gaI
..... (76 L) laundry tub.
?
2
Support: Floor must be sturdy
enough to support a total weight of
315 Ibs (143 kg) (including washer,
water, and load weight).
Level floor: Maximum
allowable slope under entire
washer- 1 in (2.5 cm).
Top of tub must be at
least 39 in (99 cm)
above floor and no
higher than 96 in
(2.4 m) from bottom
of washer.
12
ALTERNATE LOCATIONS -
STANDPIPE AND FLOOR DRAIN SYSTEMS
Siphon break: Must be purchased
separately. See chart below.
39 in
(99 cm)
Standpipe drain system: Needs a 2 in (5 cm)
minimum diameter standpipe with minimum
carry-away capacity of 17 gal (64 L) per
minute. Top of standpipe must be at least
39 in (99 cm) above floor and no higher than
96 in {2.4 m) from bottom of washer.
Floor drain system: Requires a siphon
break, see chart below. A minimum carry-away
capacity of 17 gal (64 L) per minute is
required.
If you have: You will need to buy:
Laundry tub or standpipe Sump pump system
taller than 96 in (2.4 m) (if not already available)
1 in (2.5 m) diameter standpipe 2 in (5 cm) diameter to 1 in (2.5 cm)
diameter standpipe adapter, Part No.
3363920
Overhead sewer Standard 20 gal (76 L) 39 in (99 cm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
Floor drain Siphon break, Part No. 285320;
additional drain hose, Part No. 335709C
and Connector Kit, Part No. 285442
Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.
13
B. REMOVE SHIPPING STRAP
W_0jiiFm_" :I_l =[31t"
Removing the shipping strap is
necessary for smooth operation.
If the shipping strap is not removed,
the washer will make excessive noise.
STEP 2. Pull firmly to remove the end
of the shipping strap that remains
pinned to the back of the washer, This
will release the rear self-leveling legs.
Pin
To prevent floor damage, set washer
onto cardboard before moving across
floor. Move washer close to its final
location.
STEP 1. Do not cut yellow strap, Pull
yellow strap firmly, until completely
removed from washer. Depending on
your model, there should be either two
or three cotter pins on the end of the
shipping strap when it is pulled out of
the washer. The electrical plug is
attached to this shipping strap.
Electricalplug
Shippingstrap
STEP 3. Cut the shipping strap about
16 in (40 cm) from plug end. Look for
the words "CUT HERE." Discard end
with the cotter pins. Slide remainder
of shipping strap from the electrical
plug, You will use this to secure the
drain hose.
PULL
Pin
14
C. CONNECT DRAIN HOSE
Proper connection of the drain hose
will protect your floors from damage
due to water leakage.
STEP 1. To prevent the drain hose from
coming off or leaking, it must be installed
per the following instructions:
IMPORTANT: To ensure proper installa-
tion, this procedure must be followed
exactly.
a. Wet the inside of the straight end of the
drain hose with tap water. DO NOT
USE ANY OTHER LUBRICANT.
b. Squeeze ears of silver, double-wire
clamp with pliers to open. Place clamp
over the straight end of the drain hose
V4in (6 mm) from the end.
)TWIST
AND
PUSH
d, Place clamp over area marked
"CLAME" Release clamp.
4 in
16turn)
c. Open clamp. Twist hose back and forth
while pushing down onto drain
connector at the bottom of the washer,
Continue until hose contacts the ribbed
stop on the cabinet.
{6¼mnm)_ Drain H°se _ Z_
¼ in
(6 ram)
If you have: You will need to buy:
Drain hose that is too short Drain hose, Part No. 388423 and
hose kit, Part No. 285442
Drain hose that is too long Hose kit, Part No, 285442
A problem with lint clogging your drain Drain protector, Part No. 367031
Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.
15
For standpipe or laundry tub drain
systems:
STEP 2. Open yellow, single-wire clamp
with pliers and slide over hooked end
of drain hose to secure the rubber and
corrugated sections together.
_ _j_,,HookedEnd
"'
STEP 3. Put hooked end of drain hose
into laundry tub or standpipe, Check
for proper length of drain hose. Rotate
hook to eliminate kinks,
To prevent drain water from going back
into the washer:
Do not straighten hooked end of drain
hose and force excess drain hose into
standpipe. Hose should be secure but
loose enough to provide agap for air.
Do not lay excess drain hose in bottom
of laundry tub.
D. CONNECTINLETHOSES
TO WASHER
Proper connection of your inlet
hoses will allow hot and cold water
to enter your washer properly. We
recommend connecting both the hot
and cold water inlet hoses for opti-
mal performance of your washer. If
you only connect one water hose,
you must cap off the remaining water
inlet port.
NOTE: Replace inlet hoses after five
years of use to reduce the risk of hose
failure, Periodically inspect and replace
inlet hoses if bulges, kinks, cuts, wear,
or leaks are found. When replacing
your inlet hoses, mark the date of
replacement on the label with a
permanent marker.
STEP 1. Insert one new, flat washer
(from the parts bag) into each end of
the inlet hoses, Check that washers
are firmly seated in couplings.
0
Coupling Washer
16
pliers. Screw on coupling by hand, Make
an additional two4hirds turn with pliers to
tighten coupling, DO NOT OVER-
TIGHTEN; this could damage the valves.
STEP 2. Attach the hose with the red E. CONNECT INLET HOSES
coupling to the hot water (bottom) inlet TO WATER FAUCETS
valve. Attaching the red coupling first
makes it easier to tighten connection with STEP 1, Make sure washer basket is
empty. Run water through both faucets
into a bucket or laundry tub to get rid of
particles in the water lines that might
clog hoses. Determine which faucet is
hot and which is cold. Mark the hot
water faucet.
Water
Inlet
Valve
ColdWater
InletVelve_
STEP 3. Attach the hose with the blue
coupling to the cold water (top) inlet
valve, Screw on coupling by hand, Make
an additional two-thirds turn with pliers to
tighten coupling. DO NOT OVER-
TIGHTEN; this could damage valves.
STEP 2. Attach the hose with the red
coupling to the hot water faucet. Screw
on coupling by hand. Make an additional
two-thirds turn with pliers to tighten
coupling. DO NOT OVERTIGHTEN;
this could damage the coupling.
STEP 3. Attach the hose with the blue
coupling to the cold water faucet.
Screw on coupling by hand. Make an
additional two-thirds turn with pliers to
tighten coupling. DO NOT OVER-
TIGHTEN; this could damage the
coupling.
STEP 4. Turn on water faucets and
check for leaks. A small amount of water
may enter the washer. You will drain this
later.
If you have: You will need to buy:
Water faucets beyond the 2 longer water fill hoses:
reach of water fill hoses 6 ft (1.8 m), Part No. 76314
10 ft (3.0 m), Part No. 350008
Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.
17
F. SECURE DRAIN HOSE
Securing the drain hose properly will
protect your floors from damage due
to water leakage,
STEP 1. Move washer to its final
location.
If the water faucets and drain standpipe
are recessed, put hooked end of drain
hose in standpipe. Tightly wrap the
shipping strap around the drain hose
and water inlet hoses (not the handles
or stems), Push fastener into the
nearest hole in the shipping strap.
1
STEP 2. Locate the remaining piece
of shipping strap (not the end with the
cotter pins) from STEP 3 of "REMOVE
SHIPPING STRAR" Use it to wrap the
drain hose together with the laundry tub
or standpipe, Push fastener into the
nearest hole in the shipping strap.
Fastener
18
G. LEVEL WASHER
Leveling your washer properly pre-
vents excessive noise and vibration.
To install front legs:
STEP 1. Prop front of washer up about
4 in (10.2 cm). Use a wood block or
another object that will support the
weight of the washer. If washer was
placed against a wall, move the washer
out slightly before tipping it up.
STEP 2. With one of the legs in hand,
screw lock nut onto leg 3/8in (9,5 mm)
from top of leg base. This is the
recommended initial setting.
STEP 3. Screw leg into washer base by
hand until nut reaches washer base.
Repeat for other leg.
STEP 5. Move washer to its final
location.
STEP 6. Tilt washer forward until rear
of washer is at least 3 in (7.6 cm) off
floor. You may hear the self-adjusting
rear legs click into place. Lower washer
to floor. Check levelness of the washer
by placing a level on top of the washer,
first side-to-side; then front-to-back.
STEP 7. If washer is not level, prop
up the front of the washer and adjust
the legs up or down as necessary.
Lower washer and reset self-adjusting
rear legs (as in Step 6). Repeat Step 7
until the washer is level.
STEP 8. When washer is in its final
location and level, use a 9h0in
(1.43 mm) open-end wrench to turn
nuts on front legs tightly against washer
cabinet. If nuts are not tight against
washer cabinet, the washer may vibrate.
STEP 4. Tilt washer backward until
front of washer is off the wood block.
Remove wood block. Gently lower
washer to floor.
19
REVIEW INSTALLATION
Take a few minutes to complete
this checklist. It will help assure you
that you have a proper installation
and increase your satisfaction with
your Kenmore ELITE TM washer.
[ Check electrical requirements.
Be sure you have correct electrical
supply and recommended grounding
method.
[ Check that you have:
All the tools you started with.
• Removed all packaging materials.
• Removed shipping strap with
cotter pins.
• Installed all parts listed on
pages 7-9.
[ Check that:
• The washer is level.
The nuts on the front legs are tight.
[ Check that the water faucets are
turned on.
FINAL STEPS
Plug power supply cord into
grounded outlet.
f Remove the blue protective film on the
console and any tape remaining on
washer.
[ Take a few minutes and read the
"OPERATING YOUR WASHER" sec-
tion to fully understand your new
washer. Then, start the washer and al-
low it to complete the ULTRA CLEAN
cycle.
2O
To get the maximum cleaning and
fabric care from your washer, please
read and follow these instructions.
LID INSTRUCTIONS
These instructions are found under the
lid of your washer.
Fire Hazard
Never place items in the washer
that are dampened with gasoline
or other flammable fluids.
No washer can completely
remove oil.
Do not dry anything that has
ever had any type of oil on it
(including cooking oils).
Doing so can result in death,
explosion, or fire.
NOTE: The drawings in this section
show the basic features of all models
covered by this manual. Refer to the
supplied "Feature Sheet" for your
washer's particular features.
POWDER or LIQUID ,,---_j_..._,:_
DETERGENT
Dissolves powder or liquid detergents
before applying to load. When desired
add powder or liquid color safe bleach
to this dispenser.
BLEACHLIQUIDCHLORINE
Dilutes liquid chlorine bleach and adds
it to the wash at the right time to prevent
bleach spotting. DO NOT ADD POWDER
OR LIQUID COLOR SAFE BLEACH TO
THIS DISPENSER.
FABRICSOFTENER .
Dilutes fabric softener and adds
it to the rinse at the correct time
to prevent softener staining.
continued on next page
21
1. SELECT & ADJUST ......... Make the selections for these washer controls:
• WATER LEVEL Adjust to load size.
• WASH/RINSE TEMP ...... Adjust to type of fabric and soil Use AUTO TEMP
selections for best wash performance.
RINSE OPTIONS ........... Select to add a second rinse automatically.
• SPEEDS Adjust to fabric type being washed.
k'l't_l:ttJ IYKI 't;r
EJ
'f;r
HEAVYDUTY DENIMS; TOWELS
EXTRADIRTY
REGULAR COTTONS
PERM PRESS SYNTHETICS
DELICATE KNITS
HAND WASH LINGERIE
ode HOTWASH
ee WARM WASH
COLDWASH
/_ ANY BLEACH
/_ NON-CHLORINE
BLEACH
DO NOT BLEACH
2. SELECT CYCLE Choose more time for heavily soiled loads and less
time for lightly soiled loads.
3. PULL TIMER TO START-- Lid must be closed to complete cycle .......
PUSH TIMER TO STOP
22
_ _ Cosmetics
_ ream, Milk,
Ice Cream
Dirty
WMechanical Oil
_ _ Grape, Wine
_ _ Ketchup,
WTomato Products
Mud
_erspiration,
Deodorants
_Ring around
)the Collar
It's best to wash stains as soon as possible.
Rinse immediately or soak in cold water with
detergent for 30 minutes. Rinse. Rub detergent
into any remaining stains. Rinse thoroughly.
Sponge immediately or apply a prewash soll and
stain remover. Rinse. Wash. If stain remains,
apply a liquid detergent to stain or soak in warm
water with detergent. Rewash.
Rub in a prewash stain remover. Wait 5
minutes. Wash with detergent and bleach in the
hottest water safe for the fabric.
Sponge immediately or apply a prewash soil and
stain remover. Rinse. Wash. Repeat if necessary. If
stain remains, apply a few drops of liquid
detergent. Rinse. If stain remains, soak. Wash.
Pretreat with liquid laundry detergent or a
paste of granular laundry detergent. Wash in
the hottest water safe for the fabric.
Soak immediately in cool water. Wash. If stain
remains, cover area with a paste made of color=safe
bleach, a few drops of hot water and afew drops
of ammonia. Wait 15 to 20 minutes. Wash.
Use an enzyme presoak or rub enzyme
detergent on the stain. Launder with detergent
and bleach appropriate for the fabric.
Sponge immediately or apply a prewash soil
and stain remover. Rinse. Wash. If stain remains,
apply aliquid detergent to stain or soak in warm
water with detergent. Rewash.
Brush off the dry mud. Rinse under cold
water. Pretreat with apaste of detergent and
water. Launder using detergent and bleach
safe for the fabric.
Treat with a paste of ammonia and color-safe
bleach. Let stand for 30 minutes. Wash in
hottest water safe for fabric.
Pretreat with heavy duty liquid laundry
detergent or soak garment in warm water with a
granular laundry detergent.
• Do not tumble dry soiled or stained items. Heat may permanently set stains.
For additional information regarding stains refer to owner's manual. 23
STARTING YOUR WASHER STEP 8. Set SPEEDS _) Control
according to the type of fabric in the
load (see page 26).
STEP 1. Place a load of sorted clothes
in the washer. Add measured detergent
directly into dispenser (details on page 31).
STEP 2. (OPTIONAL STEP) If desired, add
measured liquid chlorine bleach to the liquid
bleach dispenser (details on page 32),
STEP 3. (OPTIONAL STEP) If desired, add
measured liquid fabric softener to the fabric
softener dispenser (details on page 33).
STEP 4. Close washer lid.
STEP 5. Set WATER LEVEL Control O
based on the size of your wash load
(details on page 25).
STEP 6. Set the WATER TEMPERATURE
Control _ (see pages 25 and 26).
STEP 7. Set RINSE OPTIONS Control (_
(See page 28).
STEP 9. Push the Cycle Selector Control
(Timer) knob @ in and turn to the right to
desired setting (details on page 27-28).
STEP 10. Pul! the Cycle Selector ControI
(Timer) knob @ out. The dial will rotate
as the cycle progresses. The knob will
not rotate.
STOPPING/RESTARTING
YOUR WASHER
To stop the washer at any time, push
the Cycle Selector Control (Timer)
knob @ in.
Pull the knob out to restart.
WA_R LEVEL WATE_TEMP_RA_U_ f{_r_SEOP_Or_S SpE_US
24
WATER LEVEL CONTROL
This control gives you the flexibility to
save water when washing small loads.
Your washer lets you select a water
setting based on the size of your wash
load.
• For normal loads, start with the
MEDIUM LOAD setting. Adjust up or
down depending on your load. Clothes
should move freely and roll toward the
agitator.
Washers with a variable
Water Level Control:
The variable control lets you select a
water level anywhere from SMALL
LOAD to LARGE LOAD.
• To change to a higher water level
setting after the washer has started to
agitate, turn the knob to RESET, then
to the desired new setting.
MEDIUM
LOAD
Washers with 4-position or 5-position
Water Level Control:
To change to a higher water level
setting after the washer has started to
agitate, turn the knob to the desired
new setting.
MEDIUM
LOAD
SMALL °@
WATER TEMPERATURE CONTROL
Your washer lets you select a wash and
rinse water temperature setting based
on the type of load you are washing.
• Using warm rinse water will leave
loads dryer after the spin cycle than if
you use cold rinse water, However,
warm rinses may increase wrinkling
when line drying.
In cold climates, warm rinse water also
provides a more comfortable tempera-
ture for handling the wash load. Warm
rinse is controlled to 75°F (24°C).
COLD
WARM_
COLD • COLD
HOT COLD 7O_,
COLD COLD
WAR
WARM
Selecting Water Temperatures
Wash Water
Temperature Suggested Fabrics Comments
HOT • Work clothes Best cleaning for heavily soiled items
111°F (44°C) • Sturdy whites/ • Removes oils, perspiration, greasy soils
or above colorfast pastels and stains
• Diapers • Prevents graying or yellowing
WARM • Dark/non-colorfast colors • Best for moderately soiled to lightly soiled items
90°-110°F • Permanent press items • Safe for most fabric finishes
(32°-43°C) • Nylon, polyester, acrylics, • Less fading and dye bleeding
sitks,woolens • Reduces wdnkting
• Knits/delicate fabrics
COLD* ° Extra-sensitive colors Best for very lightly soiled items
70°-90°F ° Non-colorfast items Saves hot water
(21°-32°C) Hand washables
*In wash water tern )eratures colder than 70°F (21°C), detergents do not dissolve well. Also,
soils may be difficult to remove and some fabrics may retain wear wrinkles and have
increased pilling - the formation of small lint-like balls on the surface of garments. Pilling is
the natural result of wearing and washing of garments. 25
AUTOMATIC TEMPERATURE
CONTROL (ATC)
ATC takes away the worry of
undissolved detergent and ensures
consistent cleaning results from
season to season with warm and
cold washes,
ATC electronically senses and maintains
a uniform water temperature by
regulating incoming hot and cold water.
Even in cold wash, some ('_
warm water is let into the
washer to maintain a
temperature minimum of _•COLD
70°F (21°C). In very cold _ •COLD70"
water, detergent may not COLD
//
dissolve and clothes will
not be cleaned completely. WARMI_
• Warm wash is regulated
at approximately 100°F
(38°C). ATC does not control the hot
wash water temperature.
• Warm rinse is regulated at
approximately 75°F (24°C) for all warm
rinse settings. This may be a cooler
warm rinse than what you are used to,
but it saves energy and still gives you
proper rinsing and a load that is
comfortable to remove.
SPEEDS DESCRIPTIONS
This section illustrates and describes
the wash/spin speeds you can select with
the SPEEDS Control. Each speed setting
is designed for different types of fabrics
and soil levels. Your washer may have a
4-position or a 5-position switch.
HANDWASH PLUS FINE DELICATES
(on some models)
Use this speed setting for hand washable
and special-care items, Garments are
labeled "Hand Wash" because:
• The fiber or construction may be
sensitive to agitation.
• The fabric contains sensitive dyes
that may bleed.
The wash action mirrors the way you
would treat hand washable garments in
a sink. It does this by repeating periods
of extra-slow speed agitation and
soaking. Slow spin speeds help reduce
wrinkling. Do not use this setting for
large items like blankets.
NOTE: Some "Hand Wash" items,
particularly wool, naturally shrink when
washed. Keep this in mind when you
purchase items labeled "Hand Wash."
Items that shrink should be dried flat.
When still wet, block these items by
gently stretching to original measure-
ments.
HANDWASH/CASUAL
Use this speed setting for lingerie and
loosely knit items. Setting combines
extra-slow speed agitation for gentle soil
removal and slow spin speeds to reduce
wrinkling.
DELICATE
Use this speed setting for washable
knits and permanent press fabrics.
Setting combines slow speed agitation
for gentle soil removal and slow spin
speeds to reduce wrinkling.
REGULAR
Use this speed setting for normally
soiled cottons and linens. Setting
combines slow speed agitation and fast
spin speeds to shorten drying time.
HEAVY DUTY
Use this speed setting for sturdy or
heavily soiled loads. Setting combines
fast speed agitation and fast spin
speeds.
HANG DRY
Use this speed setting for sturdy
permanent press fabrics that will be
line dried. Setting combines fast speed
agitation and slow spin speeds to
reduce wrinkling.
DELICATE REGULAR
SLOW /SLOW SLOW f FAST
HANDWASH/_ HEAVYDUTY
CASUAL • _ FAST/_ASl¸
EXff4A SLOW / SLOW
HANDWASH HANG DRY
nNE DELICATES _sr /SLOW
INT£_M]_I ENT
tO(TRASLOW JSLOW
26
SETTING YOUR CYCLE
SELECTOR (TIMER) CONTROL
Use this control to choose the
agitation time and to start the washer.
For heavy soil and sturdy fabrics,
use more time,
For light soil and delicate fabrics,
use less time.
PERMANENT PRESS II
The PERMANENT PRESS II cycle
includes a load cooling process
that reduces wrinkling compared
to other cycles.
You can select up to 10 minutes of
wash time.
NOTE: When the timer reaches PAUSE,
the washer will drain and pause for no
more than two minutes while some of the
wash water is drained and replaced with
rinse water.
ULTRA CLEAN
Use this cycle for most loads to get
between 6 and 16 minutes of wash
time.
AUTO SOAK
This cycle is designed to help remove
heavy soils and stains that need pretreat-
ment. This cycle features brief periods of
agitation and soak, ending in unlimited
soak time. Reset to a SPIN setting to
remove the water. If water is removed,
add detergent and set washer to a
desired wash cycle. If water is not
removed, select a new wash cycle
(do not add additional detergent).
NOTE: It is not recommended to use hot
water for soaking. It may set some
stains.
AUTO PREWASH
Use this cycle to get up to 4 minutes of
agitation to help remove heavy soils and
stains that need pretreatment. Add deter-
gent to washer basket for this cycle.
When the prewash is complete, the wash-
er will drain and spin. Add detergent and
set a new wash cycle.
AUTO SOAKAND
PREWASHCOMBINED
Use this cycle to combine the features of
AUTO SOAK and AUTO PREWASH.
STEP 1. Select WATER LEVEL and
WATER TEMPERATURE.
NOTE: It is not recommended to use hot
water for soaking. It may set some
stains.
STEP 2. Add detergent to the dispenser.
STEP 3. Set RINSE OPTIONS control to
SOAK & PREWASH ONLY.
STEP 4, Set Cycle Selector Control
(Timer) knob to AUTO SOAK.
STEP 5, Pull Cycle Selector Control
(Timer) knob out to start washer. The
washer will complete the AUTO SOAK
cycle and automatically start the AUTO
PREWASH cycle.
SHORT 6
ULTRACLEAN
SUPER 16 2ND RINSE
AUTO PREWASH4 j II°PERMANENT
PRESSII
AUTOSOA_
2ND
R_NSE
27
CYCLE/OPTIONS DESCRIPTIONS
You may add options to your wash cycle. The chart below shows you the proper set-
tings for your Cycle Selector Control (Timer) and RINSE OPTIONS Control. The Cycle
Selector Control needs to be set where you want the cycle to start and the RINSE
OPTIONS Control needs to be set where you want the cycle to stop. (Example: If you
want a second rinse added to the ULTRA CLEAN cycle, you would set the Cycle
Selector Control to ULTRA CLEAN _ and the RINSE OPTIONS Control to 2ND
RINSE _).
CYCLE SELECTOR CONTROL (TIMER) RINSE OPTIONS CONTROL
Q\
ULTRACLEAN
\
AUTO PREWASH
AUTO SOAK
Q0
\
ONE 2ND
PREWASH SOAK
ONLY ONLY
Desired Set Cycle Selector Set RinseOptions Add
Washer Action Control (Timer) On Control On Detergentto:
Washand Desiredwash ONE RINSE QDispenser
ONE RINSE cycle Qor O
Washeragitates,rinses,and spins.
Wash and Desired wash 2ND RINSE O Dispenser
2ND RINSE cycle O or O
Washeragitates,rinses,and spins foIIowedby a seconddeep rinse,
Rinse & Spin RINSE (} ONE RINSE Q De not add
detergent.
Washeragitates,drains,end spins.
Spin SPIN _ ONE RINSE QDo not add
detergent.
Washerspins.
Soak Only AUTO SOAK _) SOAK ONLY (_ Basket
(unlimitedsoak time)
Washerwill alternate periodsof agitationand soakingfor a few minutes.
Clotheswill continueto soak for an unlimitedperiod.
Soak & Prewash AUTO SOAK _) SOAK & PREWASH Basket
(24 minutes) ONLY _)
Washerwill alternate pedodsof agitationand soaking.
CycleSelectorControl (Timer)will go directly intotheAUTO PREWASHcycle,
Prewash Only AUTO SOAK& PREWASH Basket
PREWASH _) ONLY _)
Washeragitates,drains,and spins.
NOTE:PrewashOnlyandSoak& Prewashshouldbefollowedbya mainwashcyclewithadditionaldetergent
added.SoakOnlyshouldbefollowedbya mainwashcyclewithoutadditionaldetergent.
28
UNDERSTANDING WHAT
HAPPENS IN EACH CYCLE
ULTRA CLEAN PERMANENT PRESS II
Fill to _Fill to
selected level selected level
Wash Wash
selected time selected time
r_ Drain - Partial
no spin Drain
Pause
Spin
Fill for
Fill to cooldown
selected level
Wash
Rinse
_ Drain -
Drain - no spin
W
no spin
• Spin
Spin
Off or
2ND RINSE Fill to
selected level
Rinse
Drain -
no spin
Spin
Off or
2ND RINSE
AUTO SOAK
Fill to
selected level
Agitate
Soak
Agitate
Soak
(reset to SPIN to
drain washer)
AUTO PREWASH
Fill to
selected level
Wash
selected time
Drain -
no spin
Spin
Off (reset to
desired wash
cycle)
29
SELF-CLEANING LINT FILTER TOTAL CARE TM AGITATOR
rtl_ vIJu_ *-I:.1 i[_ if'iriJmviJu_ ;I_4 ! [_ fl'=
Lint is filtered from the load
automatically - there's no messy
cleanup.
Your washer features a self-cleaning
filter that traps lint from the water while
the washer is washing and deep rinsing
the laundry. The trapped lint is flushed
down the drain automatically. You don't
have to clean the filter.
QUIET PAK TM III
The QUIET PAKTM III system is
designed to reduce water sounds and
ringing noises. The cabinet is insulated
with sound-dampening materials.
A sound*absorbing blanket under the
motor and gearcase also helps to insulate
the washer to reduce vibration noise.
Kenmore's exclusive TOTAL CARE TM
agitator has triple action agitation to
give you the most flexible fabric care
for even your largest loads.
The TOTAL CARE TM agitator moves in
three directions, depending on load size,
to ensure proper cleaning,
The best cleaning action in
your washer takes place at
the bottom where the agita-
tor vanes move back and
forth to flex the fabric,
loosening the soil.
The upper portion of the
agitator features special
vanes that push the
clothes down in a
spiraling pattern to where
the cleaning action is, displacing
the clothes that are there with a
"roll-over" motion.
For your largest loads, the
TOTAL CARE TM agitator offers a load-
sensing feature that actually senses when
you are washing a very large load and
responds with a third, vertical motion
that senses the load size and guides
items to the bottom.
3O
UNDERSTANDING NORMAL
WASHER SOUNDS
Your new washer may make sounds
that your old one didn't. Because the
sounds are unfamiliar, you may be
concerned about them,
The following describes some of the
normal sounds you may hear and what
causes them.
During Washing
When you select a small load size setting
for a small wash load, your washer has a
lower water level. With this lower water
level, you may hear a clicking sound from
the upper portion of the agitator.
During Drain
The rate that water is drained from your
washer depends on your installation, If
water is drained quickly from the washer,
you may hear air being pulled through the
pump. This happens during the end of
draining.
After Drain and Before Spin
When the cycle changes from draining
to spinning, you may hear anoise as the
gearcase shifts.
USING YOUR TRIPLE SMART TM
DISPENSER
The TRIPLE SMART TM DISPENSER
makes your washer truly automatic by
making it unnecessary for you to
return to the washer during the cycle
to put in detergent, bleach, or fabric
softener,
Using the TRIPLE SMART TM
DISPENSER ensures that detergent,
bleach, and fabric softener are intro-
duced into the washer at the proper
time and are properly diluted.
USING THE DETERGENT
DISPENSER
This dispenser will automatically
dispense either liquid or powdered
detergents, You may add liquid or
powdered color-safe bleach to this
dispenser as well.
31
USING THE LIQUID CHLORINE
BLEACH DISPENSER
The liquid chlorine bleach dispenser
automatically dispenses bleach at the
proper time in the cycle to ensure the
cleanest and brightest loads.
Always measure liquid chlorine
bleach. Use a measuring cup. Do not
guess. Do not pour directly from bottle.
Never use more than 1 cup (250 mL) for
a full load. Use less with smaller loads.
Follow manufacturer's directions for safe
use. A cup with a pouring spout will help
you avoid spilling.
• Do not let bleach splash, drip, or run
down into washer basket. Undiluted
bleach will damage any fabric it touches.
• Start the washer. Bleach will be
dispensed automatically after the
detergent has had time to work.
NOTE: Do not use this dispenser to add
liquid or powdered color-safe bleach to
your wash load. The dispenser is for liq-
uid chlorine bleach only. If desired, add
liquid or powdered color-safe bleach to
the detergent dispenser.
• Do not overfill. Look for the level
markings on the dispenser cover.
Dispenser holds 1 cup (250 mL) of
liquid chlorine bleach.
After loading the washer, pour measured
liquid chlorine bleach carefully into the
dispenser.
Liquidchlorine
bleach dispenser
32
USING THE LIQUID FABRIC
SOFTENER DISPENSER
After loading the washer, measure and
add the recommended amount of fabric
softener into the dispenser. Follow
manufacturer's directions.
• Do not overfill. Dispenser holds a
standard capful of fabric softener
(3 oz [94 mL]).
Fabric softener is dispensed in 2nd
rinse if 2ND RINSE is selected.
NOTE: Undiluted fabric softener spilled
on fabric may result in spots that look
like oil stains.
Liquidfabric
softenerdispenser
If cleaning of the liquid fabric softener
dispenser is required:
Scrub with a brush using a liquid
laundry detergent solution. Never use
any cleaning fluids on dispenser parts
as this could cause damage to the
plastic.
33
PREPARING CLOTHES
FOR WASHING
Follow these recommendations
to help you prolong the life of
your garments.
Close zippers, snaps, and hooks to
avoid snagging other items. Remove
pins, buckles, and other hard objects
to avoid scratching the washer interior.
Remove non-washable trim and
ornaments.
• Empty pockets and turn them
inside out.
Turn down cuffs, brush away lint
and dirt.
Turn synthetic knits inside out to
avoid pilling.
• Tie strings and sashes so they will
not tangle.
Mend tears, loose hems, and seams.
• Treat spots and stains.
Stained or wet garments should be
washed promptly for best results.
SORTING
• Separate heavily soiled items from lightly
soiled ones, even if they would normally
be washed together. Separate lint givers
(towels, chenille) from lint takers (cordu-
roy, synthetics, permanent press). When
possible, turn lint givers inside out.
• Separate dark colors from light colors,
colorfast items from non-colorfast items.
Sort by fabric and construction
(sturdy cottons, knits, delicate items).
34
LOADING
Proper loading of your washer con-
tributes to proper cleaning and fabric
care and reduces machine noise,
Drop items into washer loosely. Fill
to the top of the basket (top row of holes).
Do not wrap items around the
agitator. Items should move easily
through wash water for best cleaning and
wrinkle-free results. Items should sink and
reappear later.
• Load washer properly and select correct
water level setting. Overloading or
packing the machine, and selecting a
setting too small for the wash load can:
- cause poor cleaning.
- increase wrinkling.
- create excessive lint.
- wear out items faster
(because of pilling).
Load by the amount of space items
take up, not by their weight.
• Mix large and small items in each load.
Load evenly to maintain washer balance.
An off-balance load can make the washer
vibrate during spin.
• Use a higher water level setting to reduce
wrinkling with permanent press clothes
and some synthetic knits. These items
should have more room to move in the
water than heavy items (towels, jeans).
Reduce wash time by using a lower
water level setting. Loads with only a
few small items need less wash time.
LOADING SUGGESTIONS
For these suggested full-sized load&
set the WATER LEVEL selector to the
highest water level setting.
KING SIZE TM CAPACITY WASHERS
Heavy Work
Clothes
4 jeans
4 workpants
4 workshirts
2 sweatshirts
2 sweatpants
Towels Mixed Load
10 bath towels 3 sheets
10 hand towels (1 king, 2 twin)
14 wash cloths 4 pillowcases
3 shirts
3 blouses
9 T-shirts
9 shorts
10 handkerchiefs
35
CLEANING YOUR WASHER
Exterior
Wipe up detergent, bleach, and other
spills with a soft, damp cloth or sponge
as they occur. Occasionally wipe the
outside of the washer to keep it looking
like new.
Do not put sharp or metal objects in your
washer. They can damage the finish.
Check all pockets for pins, clips, money,
bolts, nuts, etc, Do not lay these objects
on your washer after emptying pockets.
Interior
Clean interior with 1 cup (250 mL) of
chlorine bleach mixed with 2 cups
(500 mL) of detergent. Run washer
through a complete cycle using hot
water. Repeat process if necessary.
NOTE: Remove hard water deposits
using only cleaners labeled as
washer safe.
WATER INLET HOSES
Replace inlet hoses after five years of
use to reduce the risk of hose failure.
Periodically inspect and replace inlet
hoses if bulges, kinks, cuts, wear or
leaks are found. When replacing your
inlet hoses, mark the date of replace-
ment on the label with apermanent
markeE
WINTER STORAGE
OR MOVING CARE
Install and store your washer where it
will not freeze. Because some water
may stay in the hoses and pump,
freezing can damage your washer. If
storing or moving your washer during
freezing weather, winterize it.
To winterize washer:
1. Shut off both water faucets,
2. Disconnect and drain water inlet
hoses.
3. Put 1 qt (1 L) of R,V.-type antifreeze
in the basket,
4. Run washer on a SPIN setting for
about 30 seconds to mix the
anti-freeze and water. Some of the
mixture will pump out while the
washer spins,
5. Unplug the power supply cord.
To use washer again:
1. Flush water pipes and hoses,
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Reconnect power supply cord.
5. Run the washer through a complete
cycle with 1 cup (250 mL) of
detergent to clean out antifreeze.
NON-USE OR VACATION CARE
Operate your washer only when you
are at home. If you will be on vacation
or not using your washer for an
extended period of time, you should:
Unplug the power supply cord or turn
off electrical power to the washer.
• Turn off the water supply to the
washer, This helps avoid accidental
flooding (due to a water pressure
surge) while you are away.
36
Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see service and assistance information on the back page.
Problem Possible Cause Solution
Washer Leaks Household plumbing is leaking. Repair plumbing.
Inlet hoses not tight. Tighten hoses (see "Installation
Instructions,"Sections D & E).
Inlet hose washers not Reseat washers (see "Installation
properly seated. Instructions,"Section D).
Drain hose not propedy Clamp drain hose (see "Installation
clamped or is off. Instructions,"Section C).
Drain is clogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.
Tub moved forward during Ensure tub is centered before
unloading, causing water to starting washer.
deflect off tub ring.
Unit not level causing water Ensure front feet are installed and
to deflect off tub ring. nuts are tightened. Level washer.
Reset rear legs (see "Installation
Instructions,"Section G).
Load is unbalanced. Spray Redistribute the load.
rinses are deflecting off load.
Washer is ovedoaded. Fills or Reduce load size.
spray rinses are deflecting off
load.
Won't Drain/ Drain hose is kinked or Straighten or unplug hose
Won't Spin/ clogged. (see "Installation Instructions,"
Wet Loads Section C).
Correct operation of After awash or rinse, the washer will
neutral drain, drain without spinning. After draining,
the spinning begins.
Lid is open. Close the lid.
Drain hose is more than Lower drain hose (see "Installation
96 in (2.4 m) above floor. Instructions,"Section A).
Too much detergent - Use less detergent.
excessive sudsing.
Wrong cycle for load Choose a cycle with a higher spin
being washed, speed (see "Operating Your
Washer").
37
Problem Possible Cause Solution
Won't Drain/ Low voltage or using Check electrical source or calI
Won't Spin/ an extension cord. electrician. Do net use extension
Wet Loads cords.
(cont,) Cold rinses. Cold rinses leave loads wetter than
warm rinses. This is normal.
Continues Drain hose is less than Raise the drain hose
to Fiil/ 39 in (99 cm) above floor. (see "Installation Instructions,"
Continues Section A).
to Drain/
Cycle Stuck Drain hose fits tightly into Adjust drain hose for Ioose fit
standpipe. (see "Installation Instructions,"
Section C),
Drain hose taped into Do not seal off drain hose with tape.
standpipe. The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute load.
Noise Washer is not level. Level washer. Reset rear legs
Rear leveling legs not set. (see "Installation Instructions,"
Section G).
Nuts on front feet not tight. Tighten nuts (see "Installation
Instructions,"Section G).
Yellow shipping strap with Remove strap with cotter pins
cotter pins not completely (see "Installation Instructions,"
removed. Section B).
Floor not strong enough Relocate washer (see "Installation
to support washer. Instructions,"Section A).
Gears engaging after drain This is normal.
and before spin.
Upper part of agitator clicks This is normal.
during wash.
Won't Water inlet valve Clean screens.
Fill/Won't screens are plugged.
Rinse/Won't
Agitate/ Water is turned off. Turnonwater.
Wrong Hot and cold hoses are Reverse hoses (see "Installation
Temperature reversed, Instructions,"Sections D & E),
Inlet hose is kinked. Straighten hoses.
Timer diaI is not lined up. Turn timer knob to the right slightly
and pull to start.
Power cord not plugged in, Plug in power cord.
38
Problem Possible Cause Solution
Machine Power cord not plugged in. PIug in power cord.
Stops No power at plug. Check electrical source or call
electrician.
Fuse blown or circuit Replace fuse or reset circuit breaker.
breaker open. If problem continues, call electrician.
Using an extension cord, Do not use extension cords.
Timer is not lined up. Turn timer to the right slightly
and pull to start.
Timer knob not pulled out, Set and pull out knob.
Washer at pause in Allow cycle to continue
PERMANENT PRESS II Cycle (see "Operation YourWasher").
(approximately two minutes).
Machine is overloaded. Wash smaller loads.
Agitator Not The top of the agitator moves This is normal.
Working only in one direction.
The top of the agitator is loose. This is normal.
Water Level The top of the agitator is much This is normal.
Too Low/Not higher than the highest water
Completely level. This creates a perception
Filling of the washer not being full.
Tub is Tub pulled forward when Ensure tub is centered before
Crooked unloading, starting washer.
Tub moves. This is normal.
Unit not level. Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs (see "Installation
Instructions," Section G).
Lint on Load Improper sorting. Sort lint givers from lint takers
and by color.
Overloading. Lint can be trapped in load if
overloaded. Wash smaller loads.
Paper or tissue in pockets. Clean out pockets before washing.
Not enough detergent. Use enough detergent to
hold lint in water.
Detergent not dissolving. Use Automatic Temperature Control
Water temperatures lower (ATC). ATC ensures wash water
than 70°F (21°C). temperature will be warmer than
70°F (21°C).
39
Problem Possible Cause Solution
Tearing Overloading. Improper Loads should move freely during
use of washer, wash. Wash smaller loads or
increase water level
Improper use of chlorine Do not pour chlorine bleach directly
bleach. Undiluted bleach on Ioad. Wipe up bleach spills.
will damage fabrics.
Sharp items not removed Clean out pockets before washing.
from pockets; fasteners Zip zippers before washing.
not fastened.
Items damaged before Mend rips and broken threads in
washing, seams before washing.
Stains on Improper use of fabric Dilute fabric softener and add to
Load softener in washer or dryer, deep rinse only.
Iron in water (rust). Install an iron filter.
Under use of detergent causing Use enough detergent to remove
soil to be redeposited, soil and hoId it in suspension.
Dye transfer due to not Sort dark clothing from whites
sorting loads properly, and lights.
Dye transfer due to not Unload the washer as soon as
unloading washer promptly, it stops.
Load is Not removing Ioad promptly. Unload the washer as soon as
Wrinkled it stops.
Wrong cycle for fabrics Use cold rinses and cycles with slow
being washed, spin speeds to reduce wrinkling.
Overloading. Loads should move freely daring
wash. Wash smalIer loads.
Wash water not warm enough Use Automatic Temperature Control
to relax wrinkles. Using warm (ATC).If safe for fabric, usewarm or
rinses, hot wash water. Use cold rinsewater.
Hoses reversed. Reverse hoses (see "Installation
Instructions," Sections D & E).
Load is Overloading. Loads should move freely daring
Tangled/ wash. Wash smalIer loads.
Twisted Clothes wrapped around Do notwrap items around agitator
agitator, when loadingwasher.
Clogged Use of color-safe bleach in Add color-safe bleach directly to the
Dispensers/ chlorine bleach dispenser, basket. Do not use chlorine bIeach
Bleach dispenser.
Leaking/
Bleach on Improper use of chlorine bleach. Always measure bleach before
Wrong Loads adding to the dispenser. Carefully
pour into the dispenser. Wipe up
bleach spills.
4O
KENMORE ELITE TM WASHERS
"We Service What We Sell" is our assurance you can depend on Sears for service.
Your Kenmore appliance has added value when you consider that Sears has ser-
vice units nationwide, staffed with professional technicians trained on all appliances
Sears sells, They have the knowledge and skills, tools, parts and equipment to
ensure our pledge to you that "We Service What We Sell."
Maintain the value of your purchase with a Sears Maintenance Agreement.
Kenmore appliances are designed, manufactured and tested for years of depend-
able operation. Yet any major appliance may require service from time to time. The
Sears Maintenance Agreement offers you an outstanding service program for your
product,
The Sears Maintenance Agreement
Is your way to buy tomorrow's service at today's prices.
• Eliminates repair bills resulting from normal use.
• Allows for as many service calls as required.
• Provides an annual Preventive Maintenance Check at your request to keep your
Kenmore appliance in proper running condition.
For more information, call
1-800-827-6655 (USA) or
1-877-533-6937 (Canada)
41
42
For in-home major brand repair service:
Call 24 hours a day, 7 days a week
1-800-4-MY-HOME" (1-800-469-4663)
Pare pedir servicio de reparaci6n - 1-800-676-5811
Au Canada pour tout le service - 1-877-LE-FOYER" (1-877-533-6937)
For the repair or replacement parts you need:
Call 6 a.m. - 11 p.m. CST, 7 days a week
PartsDirect=
1-800-366-PART (1-800-366-7278)
www.sears.comlpa rtsdirect
Pare ordenar piezas - 1-800459-7084
For a Sears Service Center location in your area:
Call 24 hours a day, 7 days a week
1-800-488-1222
For a Sears Maintenance Agreement purchase or inquiry:
Call 7 a.m. - 5 p.m. CST, Monday - Saturday
1-880-827-6655

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