Kenmore 6253484400 User Manual WATER SOFTENER Manuals And Guides LR708188
KENMORE Water softener Manual LR708188 KENMORE Water softener Owner's Manual, KENMORE Water softener installation guides
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_ARS OWNER'S MANUAL MODEL NOS. 625.3484400 High Capacity DIR 625.3484500 High Capacity DIR Kenrnor'e Caution: Read and Follow All Safety Rules and Operating Instructions Before First Use of This Product. Water Softeners Warranty Start Up / Setting Timer How It Works If you have questions when installing, operating or maintaining your softener, and when setting the timer, call this toll-free number... 1-800-426-9345 SAVE THIS MANUAL Care Of Specifications Repair Parts Use plastic bag and tie provided, to hang manuals nearby the softener for future reference. Sears, Roebuck and Co., Hoffman Estates, PRINTED IN U.S.A. IL 60179 USA WARRANTY I ] SEARS RESIDENTIAL WATER SOFTENER FULL ONE YEAR WARRANTY ON WATER SOFTENER For one year from the date of purchase, when this water softener is installed and maintained in accordance with our instructions, Sears will repair, free of charge, defects in material or workmanship in this water softener. FULL TEN YEAR WARRANTY AGAINST LEAKS For ten years from the date of purchase, Sears will furnish and install a new current model water softener tank or salt storage drum, free of charge, if either the tank or drum develop a leak. TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS SERVICE CENTER THROUGHOUT THE UNITED STATES. This warranty applies only while this product is in use in the United States. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179 If you want your water softener professionally installed, talk to your Sears Salesman. He will arrange for a prompt, quality installation by Sears Authorized Installers. SEARS INSTALLATION POLICY SEARS INSTALLATION WARRANTY All installation labor arranged by Sears shall be perfbrmed in a neat, workmanlike manner in accordance with generally accepted trade practices. Ful_her, all installations shall comply with all local laws, codes, regulations, and ordinances. Customer shall also be protected, during installation, by insurance relating to Property Damage, Workman's Compensation and Public Liability. In addition to any warranty extended to you on the Sears merchandise involved, which warranty becomes effective the date the merchandise is installed, should the workmanship of any Sears arranged installation prove faulty within one year, Sears will, upon notice from you, cause such faults to be corrected at no additional cost to you. FACTS AND FIGURES TO KEEP Fill in the blanks below and keep this book in a safe place so you always have these facts. Water Softener Model No.lSerial Number Date Installed Water Hardness Grains Per Gallon Iron Content Parts Per Million Taste And/Or Odor *pH Water Pressure Pounds/Square Inch Water Flow Rate Gallons Per Minute 1- The model number is on the rating decal, located on the rim, under the salt hole cover. 2 TABLE OF CONTENTS I 1 PAGE NO. SECTION 1 A. B. C. D. E. 6 WORKS 10 11-13 14 15 16 17 OTHER THINGS TO KNOW SERVICE TROUBLESHOOTING ROTARY VALVE SERVICE WATER FLOW THROUGH SECTION 4 5 6-7 8 9 CARE OF YOUR SOFTENER DIMENSIONS/SPECIFICATIONS SECTION 5 A. B. C. HOW YOUR WATER SOFTENER SALT: REFILLING STORAGE TANK, SALT BRIDGE KEEPING THE WATER SOFTENER CLEAN KEEP THE SOFTENER FROM FREEZING HELPFUL HINTS CHECKLIST SECTION 4 A. TO INSTALL FACE PLATE TIMER FEATURES SOFT WATER SERVICE AND REGENERATION SECTION 3 A. B. C. D. START UP SAFETY GUIDES CHECK LIST OF STEP-BY-STEP GUIDES PROGRAM THE TIMER SANITIZING THE WATER SOFTENER FILL THE STORAGE TANK WITH SALT SECTION 2 A. B. SOFTENER 18 TECH INFORMATION THE SOFTENER REPAIR PARTS 3 VALVE 19-22 23 24-26 29-31 SECTION 1 WATER SOFTENER 1A. SAFETY GUIDES • Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. • Your water softener will remove hardness erals and "clear water" iron from water, up limits shown on page 18. It will not remove types of iron, acids, tastes and odors, etc. not purify polluted water or make it safe to minto the other It will drink. • Protect the softener and piping from freezing. Damage from freezing voids the softener warranty. See page 16. CAUTIONS PLEASE READ AND COMPLY WITH THE FOLLOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER OR OTHER PROPERTY, PERSONAL INJURY, OR POSSIBLE FATAL SHOCK. • THIS SOFTENER WORKS ON 24 VOLTS ONLY. BE SURE TO USE THE TRANSFORMER INCLUDED, AND PLUG IT INTO A 120V OUTLET. • Unplug the power cable frayed. Make into the power transformer right away if the should become damaged or repairs before plugging back outlet. • Always unplug the softener from electrical power before removing outer valve covers. 4 START-UP SECTION 1 WATER SOFTENER START-UP I I lB. CHECK LIST OF ALL STEP-BY-STEP Refer to the Installation for step-by-step guides. Manual, GUIDES TO INSTALL pmx no. 7141417, To be sure you have done all the steps to install the softener, read the following list. Page numbers referred to are in the Installation Manual. _/' Is the house water flow going INTO the softener valve INLET? Trace piping to be sure. See pages 10 and 11. _/' Is the plumbing bypass for SERVICE? See page valve (or 3 valves) 18. INLET set _/' Is the valve drain hose connected the right way, and without sharp bends or kinks that could stop or reduce water flow? See page 16. i _/' Is the softener power cable connected to the transformer, and is the transformer plugged into an inside, 120V-60Hz electrical outlet? See page 20. 3-valve _/' Be sure to restart the water heater. See page 20. JI j_[ brass Bypass (_' Valves Ii plastic _(i\g_,.l_. In this example, you u:ould use 25 for rour hardness numbe_: 2 ppm iron x5 = 10 (times) THE TIMER 3. SET RECHARGE • Press the SELECT button once to display (flashing) and HARDNESS. START-UP If a different RECHARGE better ti)r your household, _r. RECHARGE 2:00 =ll.qedu_ql ill e-"" "1 TIME j TIME setting would do the fi)llowing. be • Press the [] UP/DOWN {_ buttons tO set the desired RECHARGE starting hour. Be sure to observe the AM-PM as you did when setting the time of day. 15 gpg hardness +10 25 HARDNESS NUMBER NOTE: • Press the {_UP/DOWN {_buttons to set your water hardness number in the display. The DOWN button moves the display to 1. The UP button moves the display to the highest setting (see maximum setting for your model in the specifications). Each press of the UP/DOWN buttons changes the display 1 hour. Continuous pressure on the UP or DOWN button changes the display twice each second. • Press the SELECT button once again, to return the present time (steady) of day and RECHARGE TONIGHT in the display. NOTE: Each press of the UP/DOWN button changes the display by 1 between 1 and 25. Between 25 and the highest number, the display changes 5 at a time...25, 30, 35, etc. Continuous pressure on the UP or DOWN button changes the display twice each second. _.i__ 7..J" RECHARGE ! | ),_, PM TONIGHT IF YOU NEED HELP PROGRAMMING THE TIMER, CALL TOLL FREE, NUMBER 1-800SEE PAGE 10 FOR OTHER FACE PLATE TIMER FEATURES. 7 426- 9345. SECTION 1 WATER SOFTENER 1D. SANITIZING START-UP THE WATER SOFTENER ADD WATER Care is taken at the factory tO keel) your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested q) when installing. Salt Hole Cover hose 1. Lift the salt hole cover and use a pail or hose to fill the salt storage tank with at least 3 gallons of Brinewell Cover remove and add about 3/4 oz. bleach) water. 2. Remove the brinewell cover about 3/4 ounce of common bleach (Clorox, Linco, BoPeep, etc.) in the softener brinewen. (FIG. 2) and pour 5.25% household White Sail, Eagle, BrinewelI Water, About 3 Gallons 3. Press the ON/OFF-HOLD button and holdjbr3 seconds to start a recharge. This first recharge does several things. -- It draws the bleach into and through softener to sanitize it. --It fills the needed. -- It gets all the air out of the resin tank. -- It makes the resin bed (see page 11) ready for service. salt tank to the water the level NOTES: This recharge takes about 2 hours. You can sanitize the out in the storage salt softener with or with- tank. q) Recommended by the Water Quality Association. On some water supplies, the water softener may need periodic disinfecting. Sanitize with or without salt in the storage tank. 8 SECTION 1 1E. WATER SOFTENER FILL THE STORAGE START-UP TANK WITH SALT ADD SALT Brine (salt dissolved in wate 0 is needed fbr each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. However, you must keep the tank filled with salt. Fill the tank with NUGGET or PELLET water softener salt. DO NOT use rock salts, as they have dirt and sediments that will stop the softener from working. J Before filling, be sure the brinewell cover is in place on the top of the brinewen. Salt storage capacity is shown on page 18. \ NOTE: Brinewell Cover In humid areas, it is best to fill the storage tank half-full, and to refill it more often. Salt bridging (see page 14) occurs i-ilorc often when conditions are humid. WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES -- Some salts have an additive to hel I) the softener handle iron in the water supply. Although this additive may help to keep the softener resin clean, it may also release corrosive fumes that will weaken and shorten the life of some softener parts. SODIUM INFORMATION: Water softeners using sodium chloride for regeneration add sodium to the water. Persons who are on sodium restricted diets should consider the added sodium as part of their overan sodium intake. For example, if your hard, you would have water to consume 335 is equivalent to eating water supply is 15 grains to drink 3 quarts of softened milligrams of sodium. That 2-1/2 slices of white bread. Persons who arc concerned about their drinking water should consider a Sears Drinking Water System that will remove or reduce in excess of 90% of the sodium and other drinking water contaminants. YOU HAVE NOW FINISHED THE WATER SOFTENER START-UP. AFTER THE SANITIZING ON PAGE 8, THE SOFTENER WILL BE GIVING YOI_ SOFT WATER. 9 RECHARGE, SECTION 2 HOW YOUR WATER SOFTENER 2A. EXTRA Sometimes, FACE PLATE TIMER FEATURES RECHARGE a manually charge) may be desired, pies arc: WORKS PROGRAM stmxed regeneration o1" needed. If electrical power to the softener goes off, the time display is blank but the face plate timer keeps the correct time for about 6 hours. When electrical power comes on again, you have to reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. (re- Two exam- -- You have used more water than usual (guests visiting) and you may run out of soft water before the next timer started regeneration. Even if the timer is incorrect after a long power outage, the softener works as it should to keel) you water soft. However, regenerations may occur at the wrong time of day until you reset the timer to the correct time of day. -- You did not refill the softener with salt before it was gone. You can start a regeneration right away, or you can set the timer to regenerate at the next 2:00 AM (or other preset recharge time). Do the following. ERROR CODE RECHARGENOW • Press the ON/OFF--HOLD button j'or .3 secol_ds. RECHARGE MEMORY and bold l l NOW begins tO flash in the 31 !_m display, and the softener en"ECUARGE ters the fill cycle of regeneration right away. This regeneration will last for about 2 hours. Then, you will have soft water again. An error code could appear in the face plate display if a problem occurs in the softener electronics. If you see an error code instead of the time of day, please call you local Sears Service Department for service. RECHARGETONIGHT • Press and release (do not hold) the ON/ OFF-HOLD button. RE] CHARGE TONIGHT flashes _._'"j_-q!_pM t/ in the display, and the softenRECHARGE I"ONIGItT J er begins regeneration at the next preset recharge time. Press and release the ON/OFF-HOLD button once more if you decide to cancel the regeneration, and RECHARGE TONIGHT. IF YOU NEED HELP ON THE USE OF THE TIMER FEATURES, CALL TOLL FREE, NUMBER 1-800- 426-9345. 10 SECTION 2 HOW YOUR WATER SOFTENER WORKS I 2B. SOFTWATER SERVICE SERVICE REGENERATION When the softener is giving you soft water, it is called "Service". During service, hard water comes from the house main water pipe into the softener. Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads (FIG. 4). As hard water passes through the bed, each bead attracts and holds the hardness minerals. This is called ion-exchanging. It is much like a magnet attracting and holding metals. Water without the hardness minerals (soft water) flows out of the softener and into the house soft water pipes. E]FILL: Salt, dissolved in water, is called brine. Brine is needed to clean the hardness minerals from the resin beads. To make the brine, water flows into the salt storage area during the fill stage as shown in FIG. 5. Fill cycle length depends on how much soft water making capacity you have used since the last regeneration. As you use more watec fill time increases so more brine is made. The greater amount of brine cleans more hardness minerals from the resin bed. After a period of time, the resin beads become coated with hardness minerals and they have to be cleaned. This cleaning is called regeneration or recharge. Regeneration is started at 2:00 a.m. by the electronic timer (see page 13). It takes place in 5 stages or cycles. These are: [] [] [] FILL BRINING BRINE RINSE [] [] AND REGENERATION WATER FLOW THROUGH SOFTENER IN FILL THE Hard Water IN BACKWASH FAST RINSE WATER FLOW THROUGH SOFTENER IN SERVICE THE Salt Hard Water IN Soft Water OUT Resin ..-.-- Resin Bed Salt Storage Tank 11 SECTION 2 2B. HOW YOUR WATER SOFTENER SOFT WATER SERVICE WORKS AND REGENERATION WATER FLOW THROUGH THE SOFTENER IN BACKWASH [_BRINING: During brining, the brine is moved from the salt storage area, into the resin tank. Inside the resin tank, brine cleans hardness minerals from the resin beads and they are discharged out the drain. How much brine is needed to clean the resin depends on: Hard Water IN Hard Water BYPASS -- the amount of resin in the softener, -- how fast the brine goes through the bed. Drain The nozzle and venturi (FIG. 6) make suction to take brine fi'om the salt tank and put it into the resin tank. They keel) the brine flow down to a very slow rate to get the best resin cleaning with the least salt. bed and expa [] BRINE RINSE: After all of the brine goes into the resin tank, the brine valve closes. Water keeps flowing the same way it did during brining except the brine flow has stopped. Hardness minerals and brine flush from the resin tank to the drain. Brining and brine rinse together vary in length of time they take, relative to the fill cycle length. _FAST RINSE: Backwash is followed by a fast flow of water down through the resin tank. The fast flow packs the resin bed and gets it ready for return to service (FIG. 8). WATER FLOW THROUGH THE SOFTENER IN BRINING AND BRINE RINSE After fast rinse, the softener returns to service. Hard water goes into the resin tank where the resin bed again takes out the hardness minerals. Soft water goes to the house soft water pipes. Hard Water IN WATER FLOW THROUGH THE SOFTENER IN FAST RINSE Hard Water. Nozzle Venturi Drain Hard Water IN Soft Brine Valve Brine [] BACKWASH: During backwash, water flows I_P through the resin tank (FIG. 7) at a fast rate to flush iron minerals, dirt and sediments from the bed and to the drain. The bed lifts and expands fbr good cleaning. 12 Wafer SECTION 2 HOW YOUR WATER SOFTENER WORKS J 2B. AUTOMATIC SOFT WATER SERVICE BYPASS AND REGENERATION ELECTRONICS During the brining, brine rinse and backwash cycles of regeneration, HARD water goes through the softener valve and to the house pipes. If a faucet is opened, hard water is there fbr your needs. However, you should not use HOT water, if possible, because the water heater will refill with hard water. The softener regenerates from 2:00 AM to about 4:00 AM, (you can change this time... see page 7), a time when not much water is used. Two main parts of the softener's electronics a WATER METER, and [] a COMPUTER. are [] [] WATER METER -- The water meter is in the softener valve outlet. As water flows through the meter, it sends electric pulses to the computer. The computer changes the pulses to a measure in gallons of water. [] COMPUTER -- The computer is pml of the circuit board. It is programmed to know the softener's capacity (how many grains of hardness minerals it will take out of the water before a regeneration is needed). When starting the softener, page 7, you set it for the grains per gallon (gpg) hardness of the water. If you get up early in the morning and you can hear the softener regenerating, change the time setting. Set the recharge time to 12:00 AM or 1:00 AM (page 7). Then regeneration will start and end that much earlier and your water heater will not refill with hard water if a hot faucet is opened. To find a regeneration pattern best for your needs, the computer uses: (1) water usage from the meter, (2) hardness setting, (3) softener capacity, and (4) time since the last regeneration. The computer always adjusts this pattern to your water using habits. It works to provide you with soft water fbr the longest time, at the most efficient salt usage. Softening capacity is used as hard water goes through the softener and hardness minerals are removed. When the computer determines that only enough capacity remains to provide soft water up to the next regeneration starting time (2:00 AM, or as otherwise set), it will schedule a regeneration. RECI_IARGE TONIGI_ITdisplays until the regeneration begins. When the regeneration begins, TONIGHT goes off and RECHARGE NOW flashes during the 2 hour regeneration. 13 SECTION 3 CARE OF YOUR SOFTENER I ] 3A. SALT...REFILLING STORAGE TANK/BREAKING A SALT BRIDGE IMPORTANT: WHEN TO REFILL WITH SALT: Check the salt level a few weeks after you install the softener and every week after that. Refill when the storage tank is about 1/3 full. Never let the softener use all the salt beff)re refilling. Without salt, you will soon have hard water. You will have a loss in softening capacity and may get partly hard water if less than 10 inches of salt is in the storage tank. PLEASE SEE PAGE 9 FOR SALT FILLING DIRECTIONS. SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve (melt) in the water to make brine. Without brine, the resin bed does not regenerate and you will have hard water. If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only. SALT BRIDGE If the storage tank is full of salt, it is hard to tell if you have a salt bridge. Salt is loose on top, but the bridge is under it. The following is the best way to check for a salt bridge. push tool into salt bridge to break Salt should be loose all the way to the bottom of the tank. Hold a broom handle, or like tool, up to the softener as shown in FIG. 9. Make a pencil mark on the handle, 1" or 2" below the top height of the rim, as shown. Then, carefully push it straight down into the salt. If a hard object is felt before the pencil mark gets to the top of the tank, it's most likely a salt bridge. Carefully push into the bridge in a few places to break it. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage it. Broom Handle Salt Salt Bridge __ _ 14 _ _ Water Level SECTION 3 3B. CARE OF YOUR SOFTENER KEEPING THE WATER SOFTENER COVERS NOTE: To keep your new Sears water softener looking nice, apply a coat of paste wax and repeat once a year. When dusty, wipe it with a damp cloth to keep it sparkling. Never use cleaners having ammonia or abrasives. They may scratch and dull the surface. NOZZLE AND VENTURI CLEANING TURI A clean nozzle and venturi (FIG. 10) is a must for the softener to work right. This small unit moves brine fi'om the salt storage tank to the resin tank during regeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you will get haM water. Cap Carefully replace all l)m_s in Lubricate the o-ring seal with Vaseline and place in position. the cap, by hand only. Do not break the cap or housing. & VEN- I(_ Screen __ Support Screen Venluri Nozzle & _O Gasket *Flow Plug (HVDC) _ Nozz. & Vent. Housing the correct order. silicone grease or Install and tighten over-tighten and *INSTALL WITH NUMBERED SIDE UP CONCAVE SIDE DOWN. IRON FROM THE RESIN BED Your water softener takes hardness minerals (calcium and magnesium) out of the water. Also, it can control some "clear water" iron. See maximum allowed in the specifications on page 18. With clear water iron, water from a faucet is clear when first put into a glass. After 15 to 30 minutes, the water begins to cloud or turn rust colored. A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet (called red water iron). To take red water iron out of water, or over the maximum of clear HAVE QUESTIONS THE NOZZLE __ O-Ring _ To get to the nozzle and venturi, remove the softener top cover. Be sure the softener is in service cycle (no water pressure at nozzle and venturi). Then, holding the housing tightly with 1 hand, turn the cap off. DO NOT LOSE THE IARGE O-RING SEAL. Lift out the screen support and screen, then the nozzle and venturi. Wash and rinse the parts in warm water until clean. If needed, use a sman brush to remove iron or dirt. Also check and clean the gasket. IF YOU CLEAN water iron, an iron filter or other equipment is needed. Your local Sears store has trained people to help you with iron water problems. If your water supply has clear water iron, even though less than the maxinmm allowed, regular resin bed cleaning is needed. Sears has resin bed cleaner, Stock No. 42-34426 for this. Clean the bed at least every 6 months. If iron shows up in the soft water before 6 months, clean more often. Printed instructions are on the resin bed cleaner bottle. ABOUT CLEANING AND MAINTAINING FREE, NUMBER 1-800-426-9345. 15 YOUR SOFTENER, CALL TOLL SECTION 3 CARE OF YOUR SOFTENER 3C. If the softener (summer all water To drain 1. KEEP THE SOFTENER is installed where cabin, lake home, etc.), from it to stop possible the softener: Close the shut-off water pipe, near valve the water on it could FROM FREEZING freeze DRAIN WATER FROM THE SOFTENER you must drain freeze damage. the meter house or main pressure tank. 2. Open a faucet in the soft water pipes to vent pressure in the softener. o o o o If a single bypass valve is installed, move the stem into bypass. See FIG. 12 on page 18. In a 3-valve bypass system, close the inlet and outlet valve and open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe. Drain o Unplug the transformer at the wall outlet. Remove the salt hole cover and the main cover. Take off both drain hoses. Carefully remove the large holding clips at the softener inlet and outlet (see Key No. 61, on page 30). Separate the softener from the adaptors or bypass valve. o Remove the brinewen cover and disconnect the brine valve tubing at the nozzle and venturi assembly (see page 23). Lift the brine valve out of the brinewell. Tip the brine valve upside down to drain out water. 16 Wood Block Looking at FIG. 11, lay a piece of 2 inch thick board near the floor drain. Move the softener close to the drain. SLOWIX and CAREFULIX tip it over until the rim rests on the wood block with the inlet and outlet over the drain. Do not allow the softener's weight to rest on the inlet and outlet fittings or they will break. Tip the bottom of the softener up a few inches and hold until all water has drained. Leave the softener laying like this until you are ready to use it. Plug the inlet and outlet with rags to keep dim bugs, etc. out. SECTION 3 3D. CARE OF YOUR SOFTENER HELPFUL HINTS CHECKLIST ... TO HELP YOU SAVE MONEY If your water softener fails tO work, make the following easy checks. Often, you will find what's wrong yourself and you won't have to call and wait for service. If, after making the checks, your softener still does not work right, call your Sears Service Department, or call toll free, number 1-800-426-9345 for telephone assistance. NOTE: Also read ERROR CODE, page 10. If an error code is trot dispIayed, press and bold the SELECT button until (example: 000- -) shows in the display. Then, press SELECT again and bold until an SR code appears. It must show SR21. If any other SR number shows, the softener computer is working on incorrect input and would probably be the cause of the problem. To set SR21, press either the UP {_)r DOWN {_utton. Then press select to return a flashing 12:00 AM display, and reset the timer, page 6. PROBLEM NO SOFT WATER CAUSE No salt (or salt bridged) in the storage tank CORRECTION Refill with salt, or break the salt bridge (page 14). Press ON/OFF-HOLD (RECHARGE NOW) button and hold for 3 seconds to start a regeneration (see page 10). Transfomer unplugged at the wall outlet, or Check for loss of power due to any of these 3ower cable leads loose, fuse blown, circuit and correct. With the power back on, look at breaker popped, or circuit switched off. the time display and read PROGRAM MEMORY, page 10. WATER HARD SOMETIMES Manual bypass valve(s) in bypass position Look at FIG. 12 on page 18. Move the stem in a single valve to service. In a 3-valve bypass, open the inlet and outlet valves, and be sure to fully close the bypass valve. Dirty, plugged or damaged nozzle & venturi Take apart and clean or replace damaged parts (see page 15). Valve drain hose plugged The drain hose must not have kinks, sharp bends, or be raised too high above the softener (see page 16 in your installation manual). Press and release the SELECT button until HARDNESS shows in the display. Read the hardness number in the display and be sure the same grains per gallon number is shown on your water analysis report. See page 7 to reset. Press and release the SELECT button until the present time shows in the display. Hardness number setting too low Using hot water when softener is regenerating Avoid using hot water during this time because the water heater refills with hard water (see Automatic Bypass, page 13). Increase in the grains of hardness in your water supply Ask your Sears retail or catalog store for a new water analysis. Then make a new hardness number setting (page 7). 17 SECTION 4 OTHER TH,NGS TOKNOW ! ! 4A. DIMENSIONS/SPECIFICATIONS BYPASS VALVES SINGLE-PLASTIC F SINGLE-BRASS PULL STEM OUTWARD FOR SERVICE • z/t.. / Bypo,, '1 Inward / _ \ J SH Push \_ ----- / I For o -_-B_ ISERVICE Bypass [ E C A 3-VALVE Bypass Valve SERVICE Close Bypass Valve Open Inlet & Outlet Valves Outlet Inlet Valve BYPASS Open Bypass Valve Close Inlet & Outlet Valves / / MODEL NO. 625.3484400 • A Salt Tank Height B Resin Tank Diameter (nominal) C Resin Tank Height (nominal) D Inlet-Outlet Height E Overall Height INCHES CM 40-1/4 102.2 8 20.3 40 101.6 41-1/2 105.4 46 116.8 F 1 Length F2 Width 19-1/2 16-1/2 49.5 41.9 -- 3-3/8 Distance between inlet-outlet center lines AND 625.3484500 8.6 TIMER SR CODE SR21 NOTE: Please see the rating decal f_r water softener operating capacity, salt usage and service flow rate/pressure loss perfbrmance specifications. Performance specifications are validated by the Water Quality tion (WQA). The rating decal is located on the rim, under the salt hole cover (see page 28). WATER SUPPLY TO WATER SOFTENER MINIMUM WATER SYSTEM FLOW (gpm) MINIMUM-MAXIMUM WATER PRESSURE MAXIMUM WATER TEMPERATURE (°F) MAXIMUM WATER HARDNESS (gpg) MAXMUM "CLEAR WATER" IRON (ppm) SALT FOR WATER STORAGE CAPACITY OTHERS 3 20-120 120 90* 5 (psi) TYPE OF ION EXCHANGE MATERIAL (resin) AMOUNT OF RESIN (cu.ft.) REGENERATION (RECHARGE) CYCLE TIME FILL BRINING/BRINE RINSE BACKWASH FAST RINSE TOTAL REGENERATION TIME SOFTENER TYPE OF SALT NEEDED ALTERNATE TYPE OF SALT Pure, evaporated, water Associa- Nugget/Pellet compacted softener salt (pounds) *Do not exceed this number when setting hardness page 7. The maximum setting available is 95. gpm = gallons per minute gpg = grains per gallon 200 in step 2, 18 High Capacity .77 (min.) 9-21 48-71 7 3 73-108 psi = pounds per square inch ppm = parts per million SECTION 5 SERVICE 5A. TECH. INFORMATION TROUBLESHOOTING Keep this manual with your water softener. If repairs are needed, the service technician must the information on the following pages. For telephone assistance, call toll free, 1-800-426-9345. WIRING have SCHEMATIC TRANSFORMER 24VAC VAC NC wh O'_ POSITION SWITCH O NO DOWN button UP button Display r { } Kenmor_ k_kte_ Wl_Dmmm4__ kn_ ,J ON/OFF - HOLD (RECHARGE button TONIGHT SELECT button - NOW) ALWAYS MAKE THESE INITIAL CHECKS FIRST REMOVE THE TOP COVER AND SALT TANK COVER 1. 6. Is there 7. Is the brine diagrams). 8. Is the brine xalve float set right? (See page 22). I)oes the tilne (lisl?lay show the Colwect time of day? - If display is [)lank, check power source to the softener. - If time is flashing, power was offfor over 6 hours. The softener resurnes normal operation but regenerations occur at the wrong tirne. - If an error code (Example: En 03) shows in the time plate display, go to A[ TOMATIC ELECTRONIC I)IAGNOSTICS. 2o Plumbing position. bypass valve(s) 3. The inlet an(] outlet pipes InLIStCoilnec[ tO tile valve inlet and outlet respectively. ° must be in Full Service softener 4. IS tile 5. The xalve (]rain hose InklSt De free ()f kinks and sharp bends, and not elevated over 8 ft. above the floor. transforlller plugged into a "live", grounded outlet, and is the po\\er cable fastened securely? salt in the storage tubing tank? connected? (See water flo\_ Press the SELEC£ button 2 times to display fl:e hardness setting. Be sure it is the correct setting for the household's water supply. (Make a hardness test of the raw water and compare with the hardness setting. Also test a soft water sample to verify if a problem exists.) Press SELE(71' twice more to return the time of day display. If you do not find the problem after inaking initial checks, do tile M)U\q :2,tLINITIATEI) ELECIt\O: ,IC I)IAGNOSTICS, and the MAN[ AL AI)VANCE REGENERATION CItECK. wall 19 SECTION 5 SERVICE 5A. AUTOMATIC TECH. INFORMATION TROUBLESHOOTING ELECTRONIC DIAGNOSTICS The chm_ below shows the error codes that couM appear, and the possible defects for each code. The face plate computer has a self-diagnostic function f_)r the electrical system (except input power and water n__ete O. The While an error code appears in the display, all face plate buttons arc inoperable except the SELECT button. The SELECT button remains operational so the service person can make the MANUAL INITIATE ELECTRONIC DIAGNOSTICS to further isolate the defect, and check the water meter. __-__ n_ computer monitors the electronic _=_ j Wz-! components and circuits f_)r correct operation. If a malfunction occurs, an error code appears in the face plate display. POSSIBLE DEFECT CODE MOST LIKELY -._" D, motor inoperative / wiring harness or connection to switch / position switch / face plate Err 02 face plate Err 03 motor inoperative / face plate Err 04 face plate / position switch Err 05 face plate PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE: 1. ( nplug transformer transformer 4. _,ait for 6 minutes. The error code will return if the defect was not corrected. MANUAL NOSTICS ° LESS LIKELY Err 01 INITIATED ELECTRONICS 2. Correct defect 3. Plug-in DIAG- To enter diagnostics, press and hold the SELECT button until 000 - - shows in the display. UUU _ POSITION SWITCH p -T--T,-or WATER METER (A) SWITCH SENSOR (B) RBINE A° The first 3 digits indicate tion as follows: water meter opera- RBINE SUPPORT AND SHAFT 000 (sleady) Soft water not in use, and no flow through the meter. --OPEN A NEARBY SOFT WATER FAUCET-000 to 199 (contil_ual) = R_:peats display for each gallon of water passing through the meter. VALVE OL B° If you don't get a reading in the display, with the faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in fi'ont of the sensor. You should get a reading in the display. If you get a reading, unhook the h_ and oul plumbing and check the turbine for binding. The letter POSITION pears, the the switch (P) and dash (or dashes) indicate switch operation. If the letter apswitch is closed. If the dash shows, is open. Use the ON/OFF-HOLD (Recharge Now) button to manually advance the valve into each cycle and check correct switch operation. 20 SECTION 5 5A. CORRECT SWITCH DISPLAYS SERVICE TROUBLESHOOTING ° Press the SELECT button and hold 3 seconds until... VALVE CYCLE STATUS Valve in service, fill, brining, backwash or fast rinse position _ p C° TECH. INFORMATION SR21 shows. CODE Valve rotating from one position to another This code identifies the softener nominal capacity size. If the wrong number shows, the softener will operate on incorrect programming. Do the following as needed. While in this diagnostic screen, the following iMormation is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the face plate. Return the present SELECT button. -- Press {_to display the number of days this face plate has had electrical power applied. time display: Press the Change the SR number: Press the [_UP or DOWN []button to display correct number. Press SELECT, and reset the timer. -- Press [] tO display the number of regenerations initiated by this face plate since the SR code number was entered. NOTE: If the face plate is left in a diagnostic display (or a flashing disl)lay when setting tilnes or hardness), present time automatically returns if a button is not pressed within q [minutes. FACE PLATE REPLACEMENT: Be sure the service position (observe valve cycle when replacing tile lace plate. valve is in indicator) If, after installing and programming the replacement face plate, the valve is not in service position, do the following to assure correct cycle orientation, or timing, between the face plate and valve. Use the MAN[ AL ADVANCE procedures, page 22. With the RECttARGE NOW button, advance through the recharge cycles until the valve stops in service position, and RECItARGE no longer flashes in the timer. NOTE: The valve motor may automatically drive through several valve positions while searching for service. If an elror code occurs, unplug the transformer, then plug in again 21 CAM SECTION 5 SERVICE 5A. TROUBLESHOOTING MANUAL ADVANCE REGENERATION CHECK NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw. This check verifies l)roper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. 3. Again press ON/OFF-HOLD to move the softener into backwash. Look for a fast flow of water from the drain hose. NOTE: The fa_e plate display must show a steady time (not flashing). An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose. Ao 1. Press the ON/OFF-HOLD button and bold in jor3 secc)l_ds. RECHARGE NOW begins to flash as the softener enters the fill cycle of regeneration. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank. o 5. A. If it does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe. to move the softener into fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test. Press To ON/OFF-HOLD return the 0.1 (1.1 liters) .16 (.6 liters) BRINE RINSE BACKWASH BRINING FAST RINSE .11 (.4 liters) 1.8 (6.8 liters) } to service, BRINE VALVE FLOAT SETTING PER MIN.) FILL (flow to salt storage tank) (flow to drain) softener ON/OFF-HOLD. " CYCLE FLOW RATES (GALLONS TECH. INFORMATION Stop Float 1.8 (6.8 liters) 2. After observing fill, press the ON/OFF-HOLD button to move the softener into brining. A slow flow of water tO the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. 10" 1 NOTE: Be sure a salt bridge is not preventing water with salt contact. FREEBOARD MEASUREMENT Distance from top of resin tank, to top of resin bed. A. If the softener does not draw brine: - nozzle and/or venturi dilty or defective. - nozzle and venturi not seated properly on gasket. - restricted drain (check drain fitting and hose). - defective nozzle and venturi seal. - other inner valve defect (rotor seal, rotor & disc, wave washer, etc.). r Resin Tank FREEBOARD 7"-11" 1 22 Resin Bed press SECTION 5 SERVICE 5B. TECH. INFORMATION ROTARY VALVE SERVICE BEFORE TIGHTENING THE SCREWS, INSTALL THE VALVE CAM AND GEAR. THEN TURN THE ROTOR (CLOCKWISE ONLY) TO SERVICE POSITION. Tighten the screws using a criss-cross pattern. If a torque wrench is available, torque to 30-40 inch pounds. Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: - 3 VAINE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open the bypass valve. - SEARS SPECIAL BYPASS: Slide the bypass valve stem to bypass position. Loosen the 3 hex head screws (see A in drawing) towaM the backside of the valve to allow pressure water to bleed out. Catch the water with a rag. valve0am DISASSEMBLY .\. To remove a pal1 or group of palts, refer to the valve drawing. A common screwdriver or nut driver, Phillips screwdriver and pliers are the only tools needed to completely disassemble. SERVICING Inspect defects. SEE NOZZLE ASSEMBLY SERVICE, SECTION 3 THE VALVE all o-rings, seals and gaskets &gear flow and plug fast (backwash rinse flow for wear or rate control) Inspect the bottom surface of the rotor and disc for scratches, chips or wear. NOTE: If replacement is needed, the current replacement part. rotor & disc be sure to use rotor seal ASSEMBLY drain seal II nozzle & venturi seal Be sure all pm_s are in place and in the proper position. Lubricate ALLo-rings and seals with FDA approved silicone grease. To install the rotor seal, first place the seal into the valve groove, rounded side down (see cross-section). Apply a light coating of silicone grease to the seal's crossing ribs. Then, carefully center the wear strip on the seal, and push it downward onto the seal. Install the Assemble rotor and the valve Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quality gear lubricant. nozzle and venturi seal and drain seal. 2 o-rings and the wave washer onto the disc. Then center the rotor and disc, in body, on the rotor seal. Be sure to orient toward the cam. Lower the cover onto the valve body and rotor shaft. Then install the cover holding screws. 23 switch as shown, with lever SECTION 5 SERVICE 5C. WATER FLOW THROUGH SERVICE TECH. INFORMATION THE SOFTENER VALVE CYCLE INLET WATER) VALVE OUTLET (SOFT TOP DISTRIBUTOR POSITION SWITCH RESIN TANK IL RESIN :IESIN\ BED "?" _ BED ,, 4_ _ .S I _ BOTTOM DISTRIBUTOR Hard water enters the valve inlet port. Internal valve potting routes the water down and out the lop distributor, into lhe resin tank. Hard water is softened as it passes through the resin bed, then enters lhe bouom dislributor. Sofl water flows back into the valve and out the valve outlet, k) the house soft water pipes. FILL CYCLE POSITION SWITCH VENTURI VALVE CAM ROTOR & DISC FILL FLOW PLUG FILL WATER (SOFT) VALVE OUTLET" (SOFT WATER VALVE INLET (HARD WATER) POSITION __SWITCH To begin a regeneration, the electronic limc_r energizes the circuit 1o the valve motor. The valve motor rotates d?e rotor and disc and the valve can? until the position swik'h lever drops to ()pet? the motor circuit, when ll?e valve reaches FILL position. As the rotor and dis(: rotates, lhe po_l opens for SOFT water fill through the venturi. Fill flow continues to the brine valve, and into the salt slorage tank. Soft water is still available to the house lines. 24 SECTION 5 5C. SERVICE WATER FLOW THROUGH BRINING TECH. INFORMATION THE SOFTENER VALVE AND BRINE RINSE CYCLES ROTOR & DISC VENTURI VALVE OUTLET (BYPASS WATER) \ DRAIN NOZZLE INLET (HARD WATER) * BRINE FROM SALT STORAGE TANK TOP DISTRIBUTOR _. D POSITION After fill, timeriswilchaction allows dam motor to turn dam rotor and disc into BRINING position. Water flow is directed to the nozzle. Suction, crealed by the nozzle and vemuri, draws brine from the salt slorage tank and injects it into the resin bed via the bottom distributor. Flow continues out the top distribulor and to llle drain. Hard water is available at the valve outlet. When the brine valve closes to end brine dra_ _, water flow continues directions to slowl 3 RINSE brine from the resin bed and to the drain. BACKWASH ROTOR & DISC FLOW PLUG _VE INLET in the same CYCLE Timeriswilch action again allows the motor to turn the rotor & dis(: to place the valve in BACK_gtSH, stopping water flow to the nozzle. Wmcr is routed down and out file b(mom distribulor, up fl?rough the bed, and out file lop distributor lo the drain. The fast flow (controlled by a flow plug in lhe drain fitting) flushes dirt, sediments, iron deposits, remaining brine and hardness to the drain. DISTRIBUTOR 25 SECTION 5 5C. SERVICE WATER FLOW THROUGH FAST RINSE TECH. INFORMATION THE SOFTENER VALVE CYCLE ROTOR & DISC POSITION SWITCH DRAIN POSITION DISTRIBUTOR OUTLET TopINLET __ _J : "_. BOTTOM DISTRIBUTOR During FAST RINSE, tile rotor & disc is positioned st) water flow enters tile resin tank through the top distributor, and exits through the bottom distributor, t() the drain. The solid state timer again energizes the motor to relurn the valve to service, and as the valve rotalcs, the position switch lever drops to open the circuit. The valve remains positioned in service until the timer initiates the next regeneralion. 26 SECTION 5 SERVICE L TECH. INFORMATION .I NOTES 27 SECTION 6 REPAIR PARTS I ] SEARS WATER SOFTENERS MODEL NOS. 625.3484400 AND 625.3484500 2 27 1_ VALVE ASSEMBLY 3 (see page30) I Y _ 26 25 24 RatJnc LocaSon 21 SOFTENER ASSEMBLY "2o 17 16 12 KEY NO. PART NUMBER 1 7137604 2 7137612 Cover (main) Salt Hole Cover 3 7118333 Wire Harness (switch) 4 7084330 Power Cord (transformer) 5 7144960 Timer Repl. (PWA) 6 7137620 7137670 7141475 Face Plate (order req'd decal) Face Plate Decal, Mod 625.3484400 Face Plate Decal, Mod 625.3484500 7 7137599 Rim 8 7137727 Brinewell Cover 9 7143964 10 7100819 Wing Nut, 1/4" Brinewell 11 7144619 Salt Storage Tank 12 7143956 Screw, Plastic, 1/4" x 5/8" 13 0900431 Hose Clamp O,& 14 1103200 Hose Adaptor O,& 15 9003500 Grommet O,& 16 7123689 Brine Valve Assy. (also see pg. 29) 17 7105047 18 0501744 Replacement Distributor Resin 19 7092155 Resin Tank (Incl. Key No. 18) 20 7096183 O-Ring, 2-3/4" x 3" 21 7077870 Top Distributor 22 0900215 O-Ring, 13/16" x 1-1/16" 23 7079092 O-Ring, 2-7/8" x 3-1/4" 24 7141001 Vapor Barrier 25 7088041 Clamp Section (2 req.) 26 7088033 Clamp Retainer (2 req.) 27 7095373 Transformer, 24V- 10VA O,& • 7141417 Installation manual • 7147811 Owners Manual DESCRIPTION not illustrated O,A 28 Included in parts bags. See page 31. SECTION 6 REPAIR PARTS I I SEARS WATER SOFTENERS MODEL NOS. 625.3484400 AND 625.3484500 BRINE VALVE ASSEMBLY 46 45 44 KEY NO. PART NUMBER 30 0505957 Lead Washer 31 0513860 32 7092317 Float Stop Float 33 0516947 Float Seal 34 7093216 Float Rod & Stem 35 7092278 Guide Cap 36 0900535 37 0516211 O-Ring 15/16 x 1-3/16 Seal 38 0516924 Retainer, Bottom Seal 39 7116713 Clip 40 7092252 Brine Valve Body 41 7080653 42 7131365 Clip Screen 43 7094979 Insert 44 7092294 Retaining Ring 45 7092286 46 7095470 O-Ring, 5/16 x 9/16 Brine Tube 47 7113016 Tubing Assy. (Incl. Key Nos. 43, 44 & 45) 48 7112997 Ground Clamp Kit OA OA INLET - OUTLET GROUNDING CLAMPS / 48 29 DESCRIPTION Included in parts bag. See page 31. SECTION 6 REPAIR PARTS I ] SEARS WATER SOFTENERS MODEL NOS. 625.3484400 AND 625.3484500 iVA,VEASSE I 58 79 78 BRINE- 77 TUBING _ 76 75 / / 74 73 30 59 / 6O SECTION 6 REPAIR PARTS I I SEARS WATER SOFTENERS MODEL NOS. 625.3484400 AND 625.3484500 PARTS LIST KEY NO. PART NUMBER 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 • 65 66 67 68 69 70 71 72 73 74 75 76 77 78 7131755 7133008 0900857 7117808 0503288 7113927 7142942 0501228 0900041 7024160 0900431 7116713 0507369 0507615 0900570 42-3441 0507371 0900535 7134224 7092634 7092642 7129889 7081764 7082053 0900064 7081201 7081104 1202600 7089267 0521829 DESCRIPTION [_ PART NUMBER 79 80 81 82 83 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 • 7113024 7090705 7089893 7039068 7081188 9001006 7103964 7082087 7064372 7064380 7085263 7074123 7077472 7030713 7117816 7070412 7097171 2204101 7117858 9000803 7085239 • 7144813 • 7144821 • 7129716 • 42-3433 Screw, #6-20 x 7/8 (2 req.) Motor (incl. 2 ea. of Key No. 50) Screw, #6-20 x 3/8 (2 req.) Motor Plate Bearing Cam and Gear Clip (Drain) Flow Plug O-Ring, 5/8 x 13/16 Drain Hose Adaptor Hose Clamp O• Clip (2 req.) O• Installation Nut (2 req.) • Installation Tube (2 req.) • Washer (2 req.) • Install. Kit (incl. Key Nos. 62, 63 & 64) Installation Adaptor (2 req.) O_ O-Ring, 15/16 x 1-3/16 (2 req.) O_ Rotor Seal O-Ring, 3/8 x 9/16 Plug (Drain Seal) Spring Seal (Nozzle & Venturi) Valve Body O-Ring, 1/4 x 3/8 (2 req.) Retainer (Nozzle & Venturi) Nozzle & Venturi Housing Nut - Ferrule Tubing Flow Plug, .1 gpm PART OR ASSEMBLY 625.3484500 KEY NO. INCLUDED WITH MODEL NO. ONLY. PARTS INCLUDED WITH MODEL NO. 625.3484400 BYPASS INSTALLATION MODEL NO. 625.34372 • ONLY. DESCRIPTION Nozzle and Venturi -- Gasket Kit Screen Screen Support O-Ring, 3/8 x 1-3/8 Cap O-Ring, 3-3/8 x 3-5/8 Rotor & Disc Wave Washer O-Ring, 3/4 x 15/16 O-Ring, 7/16 x 5/8 Valve Cover Screw, #10-14 x 2 (5 req.) Expansion Pin Switch Spacer Screw, #4-24 x 1-1/8 (flat head) Sensor Housing Turbine Support and Shaft Turbine O-Ring Nozzle & Venturi Assy. (incl. Key Nos. 75, and 78 through 83) Parts Bag, Model No. 625.3484400 (incl. parts marked with a O, pages 28, 29 & 31 ) -- order manuals separately, if needed. Parts Bag, Model No. 625.3484500 (incl. parts marked with a A, pages 28, 29 & 31 ) -- order manuals separately, if needed. Seal Kit (incl. Key Nos. 67, 68, 71, 84, 87 and 88) Drain Hose, 3/8" I.D. x 20' [_ not illustrated VALVE 103 102 KEY NO. 100 PART NUMBER 0502206 101 7129863 102 103 104 7105013 7130911 0900535 • 42-3437 J DESCRIPTION 101 Retainer Ring Bypass Body 104 O-Ring, 13/16 x 1 (4 req.) Stem O-Ring, 15/16 x 1-3/16 (2 req.) Bypass Valve (Complete) •[_ 31 _ARS OWNERS MANUAL MODEL NOS. 625.3484400 625.3484500 To Call Toll Free For Service: 1-800-4-RE PAl R (1-800-473-7247) For Parts: 1-800-FON-PARTS (1-800-366-7278) Kenmore WATER SOFTENER The model number of your water softener is found on the rating decal. This decal is on the rim, under the salt hole cover. All repair parts are available for immediate purchase or special order when you visit your nearest Sears Service Center, or the Service Department at most Sears Stores. To request service or order parts by phone, call the toll free numbers listed to the left. When requesting service or ordering repair parts, always provide the following information: Product Type Model Number _, Part Number _, Part Description Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. 7147811 ( R.7/95 ) _ARS OWNERS MANUAL MODEL NO. 625.34 WATER SOFTENER For the repair or replacement parts you need Call 7 am - 7 pm, 7 days a week 1 - 800 - 366 - PART (1 - 800 - 366 - 7278) For in-home The model number of your water softener is found on the rating decal. This decal is on the major brand repair service Call 24 hours a day, 7 days a week 1 - 800 - 4 - REPAIR (1 - 800 - 473 - 7247) rim, under the salt cover. For the location Sears Repair Service When requesting service or ordering parts, always provide the following information: _I, _I, _I, _I, Product Type Model Number Part Number Part Description of a Center in your area Call 24 hours a day, 7 days a week 1 - 800 - 488 - 1222 For information on purchasing a Sears Maintenance Agreement, or to inquire about an existing Agreement Call 9 am - 5 pm, Monday - Saturday 1 - 800 - 827 - 6655 Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
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