Kenmore 625388280 User Manual WATER SOFTENER Manuals And Guides L0522373
KENMORE Water softener Manual L0522373 KENMORE Water softener Owner's Manual, KENMORE Water softener installation guides
User Manual: Kenmore 625388280 625388280 KENMORE WATER SOFTENER - Manuals and Guides View the owners manual for your KENMORE WATER SOFTENER #625388280. Home:Plumbing Parts:Kenmore Parts:Kenmore WATER SOFTENER Manual
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OWNER'S MANUAL MODEL NOS. UltraSoft 275 625.388270 UltraSoft 280 625.388280 Caution: Read and Follow All Safety Rules and Operating Instructions Before First Use of This Product. If you have questions when installing, operating or maintaining your softener, and when setting the timer, call this toll-free number... 1-800-426-9345 Water Softeners with Deluxe Valve (M - F, 7 am - 8 pm, CST) 4, Warranty For repair or replacement parts, call this toll-free number... 1-800-366-7278 4, Start Up / Setting Timer 4, How It Works 4, Care Of See back cover for other Sears service numbers. www.Ken moreWater.com SAVE THIS MANUAL 4, Specifications 4, Repair Parts I against Standard 44 for by softener Systems NSF/ANSl Tested and Certified NSF performance. International I Use the plastic bag and tie provided, to hang manuals nearby the softener for future reference, I I Sears, Roebuck and Co., 3333 Beverly Road, Hoffman Estates, IL 60179 USA I = PRINTED IN U.S.A. 7276547 (Rev. B 7/14/05) WARRANTY SEARS A FULL RESIDENTIAL ONE YEAR WATER WARRANTY SOFTENER ON WATER SOFTENER For one year from the date of purchase, when this water softener is installed and maintained in accordance with our instructions, Sears will repair, free of charge, defects in material or workmanship in this water softener. A N T Y FULL TEN YEAR WARRANTY AGAINST LEAKS For ten years from the date of purchase, Sears will furnish and install a new current model water softener tank or salt storage drum, free of charge, if either the tank or drum develop a leak. TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS SERVICE CENTER THROUGHOUT THE UNITED STATES. This warranty applies only while this product is in use in the United States. This warranty gives you specific vary from state to state. Sears, Roebuck and Co., legal rights, and you may have other rights which D/817 WA, Hoffman If you want your water softener professionally installed, talk to your prompt, quality installation by Sears Authorized Installers. SEARS INSTALLATION POLICY SEARS All installation labor arranged by Sears shall be performed in a neat, workmanlike manner in accor- Sears Salesman. salt hole cover Model No.t rating decal ± The model number Grains Per Gallon Parts Per Million 'Ihste And/Or for a WARRANTY installed, should the workmanship of any Sears arranged installation prove faulty within one year, Sears will, upon notice from you, cause such faults to be corrected at no additional cost to you. Fill in the blanks below and keep this book in a safe place so you always have these facts. pH Water Pressure Water Flow Rate He will arrange INSTALLATION FACTS AND FIGURES TO KEEP Water Hardness Iron Content IL 60179 In addition to any warranty extended to you on the Sears merchandise involved, which warranty becomes effective the date the merchandise is dance with generally accepted trade practices. Further, all installations shall comply with all local laws, codes, regulations, and ordinances. Customers shall also be protected, during installation, by insurance relating to Property Damage, Workman's Compensation and Public Liability. Water Softener Serial Number Date Installed Estates, Odor Pounds/Square Inch Gallons Per Minute is on the rating decal, located on the rim, under the salt hole cover. A Iii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_iii_ii_i_ii TABLE OF CONTENTS WATER A B E 0 F C O N E N ,JJJJ SOFTENER START PAGE UP 1-1 a. Safety Guides B. Check List of Step-By-Step C. Program D. Sanitizing E. Adding Guides 1-2 To Install 1-3, 1-4 The Timer The Water HOW Faceplate B. Soft Water 1-5 Softener Salt To The Storage a. YOUR 1-6 Tank WATER SOFTENER WORKS 2-1 to 2-3 Timer Features Service Salt: Adding B. Keeping C. Protect D. Checklist OF YOUR To The Storage The Water Softener The Water 2-4 to 2-6 and Regeneration CARE a. NO. Softener (Not Getting WATER SOFTENER Tank / Salt Bridge ........... 3-1 Clean 3-2 From 3-3 Freezing 3-4 Soft Water) JJJ_J_J_J_J, ABOUT A. Dimensions YOUR SOFTENER / Specifications SERVICE 4-1,4-2 TECH. INFORMATION .... 5-1 to 5-4 Valve Service 5-5 a. Troubleshooting B. Rotary C. WATER Water Flow Through The Softener REPAIR a. Water Softener B. Brine Valve Assembly C. Valve Assembly PARTS 5-6 to 5-8 Valve- FOR WATER SOFTENER 6-1, 6-2 Complete .... 6-3, 6-4 6-5, 6-6 B [i!i !! :i:_!! :i:_!! :i:_!! :i SECTION WATER SOFTENER 1 A. S • Your water softener will remove hardness minerals and "clear water" iron* from water, up to the limits shown on page 4-1. It will not remove other types of iron, acids, tastes and odors, etc. It will not purify polluted water or make it safe to drink. • Protect the softener and piping from freezing. Damage from freezing voids the softener warranty. See page 3-3. N CAUTIONS ,JJJJJJJJJJJJJJJJ. JJJJJJJJJJ. ,JJJJ 'JJ_i ,JJJJ JJJJJJJJJJ. JJJJJJJJJ" JJJJJJJJJJ. _dJ GUIDES • Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. C T ,JJJJ SAFETY START UP PLEASE READ AND COMPLY WITH THE FOLLOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER OR OTHER PROPERTY, PERSONAL INJURY, OR POSSIBLE FATAL SHOCK. JdJdJdJdJ. ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. • THIS SOFTENER WORKS ON 24 VOLTS ONLY. BE SURE TO USE ONLY THE TRANSFORMER INCLUDED, AND PLUG IT INTO A NOMINAL 120V, 60 CYCLE HOUSEHOLD OUTLET THAT IS GROUNDED AND PROPERLY PROTECTED BY AN OVERCURRENT DEVICE SUCH AS A CIRCUIT BREAKER OR FUSE. IF TRANSFORMER IS REPLACED, USE ONLY THE AUTHORIZED SERVICE, CLASS II, 24 VOLT, 10 VA TRANSFORMER. • Unplug the transformer right away if the power cable should become damaged or frayed. Make repairs, or replace transformer, before plugging back into the power outlet. • Always unplug the softener from before removing outer valve covers. electrical power • This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system, * The capacity to reduce by WQA test data. clear water iron is substantiated 1-1 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i:_!! :i:_!! :i:_!! :i SECTION B. CHECK WATER SOFTENER 1 LIST OF STEP-BY-STEP GUIDES START UP TO INSTALL To be sure you have done all the steps to install the softener, read the following list. Refer to the Installation Manual, part no. 7258997, for step-by-step guides. Page numbers Manual unless referred to are in the Installation otherwise noted. Is the house water flow going INTO the softener valve INLET? Trace piping to be sure. See pages 2-4 and 2-5. INLET Is the plumbing bypass valve (or 3 valves) set for SERVICE? Bypass valve(s) should always remain in soft water service position. Position in "bypass" only if needed for softener repairs. See FIG. 14, page 4-1 of this manual. Is the valve drain hose connected the right way, and without sharp bends or kinks that could stop or reduce water installation manual. Page numbers Manual unless flow? See page 3-5 in the 3va,ve Jf, J referred to are in the Installation otherwise noted. Is the transformer plugged into an inside, always live, grounded, 120V-60Hz electrical outlet? See pages 3-8 and 3-9 in the installation manual, and the wiring schematic on page 5-1 of this manual. _-" Be sure to restart California Your Kenmore ciency" feature the water Efficiency heater. See page l__Bypass Valve(s) 3- 9. Requirement Water Softener with an "ON" has a "High Effior "OFF" setting. This softener setting is shipped in the "OFF" position, which utilizes the maximum rated capacity while most often achieving maximum salt efficiencies. When installing this unit in the State of California, you MUST turn this setting to the "ON" position which may initiate more frequent recharges, however it will operate at 4000 grains per pound of salt or higher. If you wish to turn the Salt Efficiency feature "ON" (_ icon will show in display), follow the instructions in the Faceplate Timer Features, Section 2 of this manual. NOTE: Codes in the state of Massachusetts require installation by a licensed plumber. For installation, use plumbing code 248- CMR of the Commonwealth of Massachusetts, 1-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i:_!! :i:_!! :i:_!! :i SECTION WATER SOFTENER 1 C. PROGRAM THE TIMER .... diii salt level adjust signal light adjust SELECT button UP button I f t.EVEL LEVEL START UP / • P ss oR cu TONIGHT 1-800-426-9345 HOLD FOR [_ www.KenmoreWatercom IMMEDIATE LOW SALT RECHARGE button DOWN button When the transformer is plugged in, a model code, and a test number (example: J]0) show in the face plate display for 4 seconds. Then, J2:O0 AM and PRESENT TIME begin to flash. (step 2), the beeper sounds repeatedly when the display reaches 1 using the DOWN button, or the highest hardness setting using the UP button. _SET ! I1-1 U fU I I_-,LILI I If the words / TIME TIME PRESENT OF DAY TIME do not show in the dis- play, press the SELECT button or see the previous notes. I "-I,1--| I--I AMI PRESENT PRESENT I (FIG. 2) until they do, Notes: If SR - - or .... shows in the display, UP[] button until orDOWN[_ display. Then, press the SELECT change to the flashing PRESENT press SR33 shows • Press the UP or DOWN buttons to set the present time. Press UP to move the display ahead; press DOWN to move the time backward. the in the button to set, and TIME display. To check the model code, unplug the transformer the wall outlet and plug in again, if other than code shows, see page 5-3 to reset. If the present time noon and midnight, at this I_I,I-"I"1PM is between be sure PM 'DO shows. PRESENT I If the present time is between midnight and noon, be sure AM SOUND "BEEPER": A "beeper" sounds while pressing buttons for timer set-up. One beep signals a change in the face plate display. Repeated beeps mean the timer will not accept a change from the button you have pressed, telling you to use another button. For example, while setting the hardness Questions? Call TIME h-II -AM I I,_-I1_-I I shows. PRESENT Each press of the UP or DOWN buttons 1- 800- 426- 9345 Kenmore Water Line TIME changes the time by 1 minute. Holding the buttons changes the time 32 minutes each second. 1-3 Problems, I in [i!i !! :i:_!! :i:_!! :i:_!! :i SECTION WATER SOFTENER 1 C. SET WATER HARDNESS • Press the SELECT button (flashing) and HARDNESS. NUMBER A, for future 25 HARDNESS reference. 5 = 10 (times) • Press AM recharge time softener begins re(see pages 2-4 and AM. This is a good households because nFI Ad C'UU | RECTIHA_GE water the UP or DOWN buttons m4 =° PROGRAMMING THE TIMER, NUMBER 1- 800- 426- 9345. 2-3 FOR OTHER Call changes the in changes • Press the SELECT button once again, plete initial programming, and the current day shows in the display. FACE PLATE _ CALL TOLL FREE, TIMER FEATURES. 1-4 Questions? is not being to set the desired Each press of the UP or DOWN buttons display one hour. Holding the buttons the display twice each second. Each press of the UP or DOWN button changes the display by 1 between 1 and 25. Between 25 and the highest number, the display changes 5 at a time...25, 30, 35, etc. Holding the UP or DOWNbutton in changes the display twice each second. Problems, I Note: NUMBER Note: SEE PAGES 2-1, 2-2 AND 2:00 AM recharge starting hour. Be sure to observe the AMPM as you did when setting the present time of day. moves the display to 1. The UP button moves the display to the highest setting (see maximum setting for your model in the specifications). HELP TIME used (see Automatic Bypass, page 2-6). If a different recharge time setting would be better for your household, do the following. • Press the UP or DOWN buttons to set your water hardness number in the display. The DOWN button IF YOU NEED (REGENERATION) the SELECT button to display and RECHARGE TIME. At the 2:00 setting, the generation 2-5) at 2:00 time in most If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30for your hardhess numbel: 2 ppmironx SET RECHARGE • Press (flashing) 123 20 gpg hardness +10 30 HARDNESS THE TIMER E! once to display The grains per gallon (gpg) hardness of your water supply is on your water analysis report. Be sure to enter water test results on page PROGRAM START UP 1- 800- 426- 9345 Kenmore Water Line to comtime of [i!i !! :i:_!! :i:_!! :i:_!! :i SECTION WATER SOFTENER 1 D. SANITIZE THE WATER START UP SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested (i9 when installing. _The first time you sanitize your softener, be sure to do all steps in the installation manual, and on pages 1-2, 1-3 and 1-4 of this manual first. Note: Be certain the bypass valve is pulled out to "service" position. _Lift the salt hole salt storage _1 Remove tank cover and use a pail to fill the with up to 3 gallons the brinewell brinewelI cover (remove and add about 3/4 oz. bleach) cover of water. (FIG. 3) and brinewell pour about 3/4 ounce, or 1 to 2 tablespoons, of common 5.25%, unscented, household bleach (Clofox, Linco, BoPeep, White Sail, Eagle, etc.) in the softener D Press brinewell. Replace the RECHARGE button conds to start a recharge. several things. • It draws to sanitize the bleach it. • It fills the salt tank the brinewell and cover. holdfor This first recharge into and through to the water does the softener level • It gets all the air out of the resin water, about 3 gallons 3 se- needed. tank. • It prepares the resin bed (see page 2-4) for service and flushes residual chlorine from the softener. Notes: This recharge takes about 2-1/2 or 2- 3/4 hours, pending on the salt type setting (page 1-4). de- You can sanitize salt the softener with in the storage tank. Recommended water supplies, disinfecting. by the Water Quality the water softener or without Association, may need On some periodic 1-5 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i:_!! :i:_!! :i:_!! :i SECTION WATER SOFTENER 1 ADDING El SALT TO THE STORAGE or PELLET water softener salt. SALT WITH IRON REMOVING ADDITIVES -- Some salts have an additive to help the softener handle iron in the water supply. These salts may be used if your water supply has a high iron content. It is recommended to use Sears Resin Bed Clean- You must keep salt in the tank, but because the water softener is very efficient, it is not necessary to keep it full. Especially in humid areas, it is best to fill the storage tank one quarter to one half full, and to refill it more often. Salt bridging (see page 3-1) occurs more often when conditions are humid. Use NUGGET TANK WATER SOFTENING Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. START UP er 42- 34426, for periodic treatments to keep your resin bed clean. This is available at your local Sears store. DO NOT use rock salts, as they have dirt and sediments that will stop the softener from working. Before adding salt, be sure the brinewell cover is in place on the top of the bfinewelt. It is recommended to set the salt monitor system, although it is not required for proper operation (see page 2-1). Note: The salt monitor system, page 2-1, is calibrated to the density of nugget or pellet water softener salt. The monitor will not work as accurately with other types of salt including rock and solar. If you choose Potassium Chloride (KC1) as a regenerant, following these suggestions will help give you years of maintenance free service. 1) Place only one bag of KC1 in your softener at a time (the salt storage tank should contain no more than 60 pounds of KC1 at any one time). 2) A softener using KC1 should not be placed in areas with temperature fluctuations and high humidity (KC1 will harden in these environments and may make the softener inoperable). 3) Check the brine tank and brine well (black tube in salt storage tank) monthly. If hardening is present, pour small amounts of warm water on hardened areas until they loosen. 4) If your softener does not have a KC1 salt setting you must increase your hardness setting by 25% to ensure continuous soft water as in example below. Raw Water Hardenss (grains Softener setting when using KC1 per gallon) 5 gpg 7 gpg 50 gpg 13 gpg 55 gpg 19 gpg 20 gpg Sodium chloride Persons + 25 % = consider the added sodium as part of their overall sodium intake. For example, if your water supply is 15 grains hard, and you drank 3 quarts of softened water you would consume 335 milligrams of sodium. That is equivalent to eating 2-1/2 slices of white bread. 25 gpg 25gpg 32gpg 30 gpg 38 gpg 35gpg 44 gpg 40 gpg 50 gpg information: Water softeners using sodium for regeneration add sodium to the water. who are on sodium restricted diets should Persons who are should consider that will remove dium and other concerned about their drinking water a Kenmore Drinking Water System or reduce in excess of 90% of the sodrinking water contaminants. 1-6 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _;_ !! _;_ SECTION 2 _i:!!! _;_ !! _;_i] A. S EXTRA HOW YOUR WATER SOFTENER FACEPLATE RECHARGE - You have used more water - You did not refill the N You can start away, or you regenerate at other preset the following. ,JJJJJJJJJJJJJJJJ. JJJJJJJJJJ. ,JJ than _1_ JJJJJJJJJ. ,JJJ JJJJJJJJJ. ,JJ_JJJJJdJJJ. ,JJ JJJJJJJJJ. storage m m E! ,JJJJJJJJJJJJJJJJ. _,_G_ -_nn_'_'L 0 .......... and Fill begin to flash in the display. Upon reaching fill, the first cycle of regeneration, the flashing Serv goes off and Fill is on steady. RECHARGE continues to flash. This regeneration will last for about 2 hours. After the 2 hours, you will have soft water again. _If ;°'_ Press and release RECHARGE (do not hold) the button. RE- The salt level decal on the brinewell Finally, set the level you want the low salt indicator light to come on. Press the SIGNAL LIGHT ADJUST button until a (÷) shows opposite this number. In the example below, the light will come on when the stored salt drops to level 2. At level 2, the storage tank is about 1/3 full. This is the lowest you should allow the stored salt level to drop to (see note on page 1-6). you wish to turn the salt monitor off, press the SIGNAL LIGHT ADJUST button until OFF shows above. bars, salt level brinewell 8 , decal WATER FLOW salt level 7 , TONIGHT 6 _N PRESS HOLD FOR FOR IMMEDIATE indicator light the display. 2-1 Questions? the Now, press the SALT LEVEL ADJUST button until black bars display up to the salt level number. For example, the pictures below show the salt level at 6. -u-nq _ HjO _o,_G_ _O_,_,T CHARGE TONIGHT flashes in the display, and the softener begins regeneration at the next preset recharge time. Press and release the RECHARGE button once more if you decide to cancel the regeneration, and RECHARGE TONIGHT will not flash in Problems, inside Your salt monitor is an estimate of your salt level; accuracy depends on the type of salt used and other regeneration characteristics. If the CLEAN feature is set to ON, a cleaning backwash (CLEAN and Bkwsh or Rinse flashes in the display, along with the minutes of the clean cycle remaining) precedes the recharge. TONIGHT level the salt in the Note: *Note: I1_ RECHARGE and After ,JJJJJJJJJJJJJJJJ. [i°_] _7 cover tank. tank, has numbers from 0 to 8 (see drawing below). Observe the number the leveled salt is at or closest to. a regeneration right can set the timer to the next 2:00 AM (or recharge time). Do Press the RECHARGE button I1_ RECHARGE NOW and hold until *RECHARGE, Serv Lift the salt hole softener with salt before it was gone. you refill with salt: SYSTEM The face plate timer has a low salt monitor with an indicator light to remind you to add salt to the storage tank. To set this monitor system: usual (guests visiting) and you may run out of soft water before the next timer started regeneration. T FEATURES I1_ SALT MONITOR Sometimes, a manually started regeneration (recharge) may be desired, or needed. Two examples are: C ,JJJJ TIMER WORKS Call 1- 800- 426- 9345 Kenmore Water Line s_°w [i!i !! :;:_!! :;:_ SECTION 2 :i:!!! :;:_!! :;:_i] A. HOW YOUR WATER SOFTENER FACEPLATE TIMER OPTIONAL SETTINGS - SALT EFFICIENCY, CLEAN FEATURE, CLEAN FEATURE MINUTES, MAXIMUM DAYS BETWEEN REGENERATIONS and 1. To set any SELECT for Then press play shows. change the 12 / 24 HOUR II default display 5. Press PJn play until the CLEAN TIME the UP button. 6. Press SELECT default minutes r_ If soft water is desired, J-aC _ Ir I ,-pM T,M_ .Ziu i_ _ L IJ . to return T_M_ time dis- to the present THE SOFTENER is in use, the water dis- using appliances are off. 3" example: time set to 3 minutes continue Flow bars scroll when _'_ below. 2-2 Problems, display. flow bars continually scroll across the display. The bars scroll slowly when water flow is slow, and move faster as water flow increases. The flow bars do not show when all faucets and [CLEAN feature minutes: If you are using this feature, the length of the extra backwash cycle automatically sets to 7 minutes. However, you can adjust this time from 1 to 15 minutes in length. To change this cycle time, use the UP button to increase the time, or the DOWN button to shorten the time. If no change the 12 HOUR WATER FLOW THROUGH water [ to show play. shows. 1,- SELECT ting. If military time displays are desired, set to 24 hr by pressing wash and fast rinse cycle will occur first, preceeding the normal regeneration sequence (see page 2-4). This provides extra cleaning of the resin bed before it is regenerated with the salt brine. To conserve water, if your water supply does not contain iron or sediments, be sure this feature is set to OFF. For UltraSoft 280 the default is ON, for UltraSoft 275 the default is OFF. again RE- example: set to 4 days maximum between regenerations [12 or 24 hour clock: All time displays are shown in standard clock time (1 to 12 PM; and 1 to 12 AM) at the 12 hr default set- []CLEAN: This feature is beneficial on water supplies containing iron and/or high amounts of sediments (sand, silt, dirt, etc.). When set to ON, a back- SELECT the following []Maximum days between iKgenerations: The faceplate timer automatically controls regeneration frequency (see page 2-5). This provides the greatest operating efficiency, and under most conditions this feature will be left in its default mode. However, you can modify this feature if you want to force a regeneration every set number of days. For example, if your water supply contains iron and you want the softener to regenerate at least once every few days to keep the resin bed clean, set the display as typically shown above. Setting is available from 1 to 15 days by using the UP and DOWN buttons. I_1I-1 DFF to show ot i R ct AR CLOCK: []SALT EFFICIENCY: _,_ When this feature is ON, the unit will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher, which will reduce the softeners salt usage. (May recharge more often using smaller salt dosage and less water). When installing this unit in the State of California, this setting MUST be ON. 2. Press SELECT again to show the CLEAN display. 3. Press FEATURES 4. Press SELECT again CHARGE display. of the following options, press and hold 3 seconds until 000 shows in the display. once until the SALT EFFICIENCY disUse the UP or DOWN buttons to ON / OFF displays. U I- F WORKS Questions? Call 1- 800- 426- 9345 Kenmore Water Line I ID:_8 " [i!i !! _,i_ !! _,i_ SECTION RECHARGE TIME REMAINING POSITION INDICATORS One of the valve position indicators (Serv, Fill, Brine, and VALVE KENMORE'S (UltraSoft valve position recharge time indicators remaining Bkwsh, Rinse) is displayed while the softener is recharging (See *Note on page 2-1 if the CLEAN feature is ON). RECHARGE flashes in the display recharge in place ing from tors are HOW YOUR WATER SOFTENER 2 :i !! _,i_ !! _,i_i] ,oy,:, TNi Ii TIME REMAININ_._ I I and, beginning with Brine, the minutes of remaining before return to service appears of the present time. When the valve is movone cycle to another, both position indicaflashing. PROGRAM CLEANSING FEATURE 280 only) The ultra cleansing feature keeps larger particles of sediment from entering the home's plumbing system. As water passes through the softener, the larger sediment particles are collected in the integrated basket and then rinsed to the drain before each regeneration. The ultra cleansing feature provides added protection for water-using appliances by reducing the chance of larger particles entering the various product's valves and screens. An extra backwash will be pre-programmed into the electronics by the factory (see "Clean Feature" in Section 2 "Faceplate Timer Features" in this manual). This extra backwash will help keep the ultra cleansing feature screen clean. Important: The ultra cleansing feature is not intended to replace pretreatment filtration. For problem water applications, additional sediment filtration is recommended. MEMORY If electrical power to the softener goes off, the time display is blank but the face plate timer keeps the correct time for about 6 hours. When electrical power comes on again, you have to reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired.Even if the timer is incorrect after a long power outage, the softener works as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the timer to the correct time of day (page 1-3). ERROR ULTRA WORKS Sears offers a full- line of dedicated tion products including the Whole Automatic Clarifying Filter. ultra cleansing sediment Home filtra- Filter and screen CODE An error code could appear in the face plate display if a problem occurs in the softener electronics. Turn to page 5-2 under "Troubleshooting" to resolve the problem and/or call the Kenmore 1- 800- 426- 9345. C_ _ I_1 I L Water top distributor Line 2-3 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i :_!! :i :_ SECTION B. 2 _i:!!! :i :_!! :i _i] SOFT WATER HOW YOUR WATER SOFTENER SERVICE WORKS and REGENERATION SERVICE REGENERATION When the softener is giving you soft water, it is called "Service". During service, hard water comes from the house main water pipe into the softener. Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads (FIG. 5). As hard water passes through the bed, each bead attracts and holds the hardness minerals. This is [] FILL: Salt, dissolved Brine is needed to dean the resin beads. To make als they can, and cleaning with salt brine is needed. This cleaning is called regeneration or recharge. Regeneration is started at 2:00 a.m. by the electronic timer (see page 2-6). It takes place in 5 stages or cycles. These are: FILL [] BACKWASH [] BRINING [] FAST [] BRINE the brine, is called brine. minerals from water Water Flow Through the Softener in Fill soft water OUT hard water IN RINSE RINSE salt storage tank Note: If the Clean feature is set to ON, additional backwash and fast rinse cycles occur before the fill cycle. brine valve Water Flow Through the Softener in Service soft water OUT hard water IN z z salt storage fill water tank (salt not shown) brine valve \ resin tank resin bed 2-4 Problems, Questions? Call flows into the salt storage area during the fill stage as shown in FIG. 6. Fill cycle length depends on how much soft water making capacity you have used since the last regeneration. As you use more water, fill time increases so more brine is made. The greater amount of brine cleans more hardness minerals from the resin bed. called ion-exchanging. Water without the hardness minerals (soft water) flows out of the softener and into the house soft water pipes.After a period of time, the resin beads hold all of the hardness miner- [] in water, the hardness 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i :_!! :i :_ SECTION 2 :i:!!! :i :_!! :i :_i] B. [] BRINING: During HOW YOUR WATER SOFTENER SOFT WATER brining, the brine SERVICE from the salt storage area, into the resin tank. Inside the resin tank, brine cleans hardness minerals from the resin beads and they are discharged out the drain. How much brine is needed to clean the resin depends and REGENERATION and to the drain. cleaning. is moved --how hard water of service of resin and water used between fIN regen- drain in the softener, goes through venturi the bed. (FIG. 7) makes suction resin bed lifted to and expanded take brine from the salt tank and put it into the resin tank. They keep the brine flow down to a very slow rate to get the best resin cleaning with the least salt. [] BRINE into the RINSE: resin After tank, the all of the brine brine valve is moved closes. Water keeps flowing the same way it did during brining except the brine flow has stopped. Hardness minerals and brine flush from the resin tank to the drain. Brining and brine of time they take, [] rinse together vary in the length relative to the fill cycle length. hard water RINSE: Backwash After fast rinse, the softener is followed !IN drain returns to service. Water Flow Through the Softener in Fast Rinse soft water hard water °°'0 !'" drain brine valve \ brine During backwash, water flows UP through the resin tank (FIG. 8) at a fast rate to flush iron minerals, dirt and sediments from the bed 2-5 Problems, Questions? by a fast Hard water goes into the resin tank where the resin bed again takes out the hardness minerals. Soft water goes to the house soft water pipes. hard water bypass OUT t FAST flow of water down through the resin tank. The fast flow packs the resin bed and gets it ready for return to service (FIG. 9). Water Flow Through the Softener in Brining and Brine Rinse _]1 BACKWASH: for good hard water bypass OUT t fast the brine The nozzle The bed lifts and expands Water Flow Through the Softener in Backwash on: - - the amount erations, - -the amount WORKS Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _,i_ !! _,i_ SECTION B. AUTOMATIC 2 _i_! !! _i_ !! _i_ I SOFT WATER HOW YOUR WATER SOFTENER SERVICE WORKS and REGENERATION BYPASS ELECTRONICS Two main parts of the softener's electronics a WATER METER, and _ a COMPUTER. During the brining, brine rinse and backwash cycles of regeneration, HARD water goes through the softener valve and to the house pipes. If a faucet is opened, hard water is there for your needs. However, you should not use hot water, if possible, because the water heater will refill with hard water. The soft- WATER METER-- The water meter are is in the soft- ener valve outlet. As water flows through the meter, it sends electric pulses to the computer. The computer changes the pulses to a measure in gallons of water. ener, as factory programmed, regenerates from 2:00 AM to about 4:20 AM, a time when not much water is used. COMPUTER--The computer is part of the faceplate timer circuit board. It is programmed to know the softener's capacity (how many grains of hardness minerals it will take out of the water before a re- If you start your day prior to 4 AM, you may need to change the recharge starting time. Set the recharge time to 12:00 AM or 1:00 AM (page 1-4). Then regeneration will start and end that much earlier and your water heater will not refill with hard water if a hot faucet is opened. generation is needed). When starting the softener, page 1-4, you set it for the grains per gallon (gpg) hardness of the water. To find a regeneration pattern best for your needs, the computer uses: (1) water usage from the meter, (2) hardness setting, (3) softener capacity, and (4) time since the last regeneration. The computer always adjusts this pattern to your water using habits. It works toward providing you with soft water for the longest time and at the most efficient salt usage. Softening capacity is used as hard water goes through the softener and hardness minerals are removed. When the computer determines that only enough capacity remains to provide soft water up to the next regeneration starting time (2:00 AM, or as otherwise set) it will schedule a regeneration. When the regeneration begins, *RECHARGE or RECHARGE TIME REMAINING flashes during the regeneration. * Note: If the CLEAN feature is set to ON, a cleaning backwash (CLEAN and Blczvsh or Rinse flashes in the display, along with the minutes of the clean maining), precedes the recharge. 2-6 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line cycle re- [i!i !! :i:_!! :i:_!! :i SECTION A. S CARE OF YOUR WATER SOFTENER 3 SALT: ADDING WHEN TO ADD SALT TO STORAGE SALT: The Salt about Monitor System (see page 2-1) will turn the low salt light on to warn you when to refill with salt. Check for a low salt light a few weeks after you install the softener, and every week after that. Add salt at about the #2 salt monitor level. At this level, the tank is C T TANK, SALT 1/3 full. Never let the softener before refilling. Without hard water. After filling, tem, page BRIDGE use all the salt salt, you will soon reset the Salt Monitor 2-1. Note: You will have a loss in softening capacity and may get partly hard water if less than 10 inches (salt monitor level 2) of salt is in the storage tank. PLEASE SEE PAGE 1-6 FOR SALT FILLING DIRECTIONS. BE SURE TO RESET THE SALT MONITOR, PAGE 2-1. N ,JJJJJJJJJJJJJJJJ. ,JJJJ JJJJJJJJJJJ. ,JJ JJJJJJJJJ. ,JJJJ JJJJJJJJJ. 'dJ_dJdJdJdJ. ,JJ JJJJJJJJJ. _dJ dJdJdJdJ. ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt Salt Bridge push tool into salt bridge to break _ bridges, an empty space forms between the water and salt. Then salt will not dissolve (melt) in the water to make brine. Without brine, the resin bed does not regenerate and you will have hard \\ water. 1" _ 2 '_ i If the storage tank is full of salt, it is hard to tell if you have a salt bridge. Salt is loose on top, but the bridge is under it. The following is the best way to check for a salt bridge. pencil mark Salt should be loose all the way to the bottom of the tank. Hold a broom handle, or like tool, up to the softener as shown in FIG. 10. Make a pencil mark on the handle, 1" or 2" below the top height of the rim. Then, carefully push it straight down into the salt. If a hard object is felt before the pencil mark gets to the top of the tank, it's most likely a salt bridge. Carefully push into the bridge in a few places to break it. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank. broom handle J salt _-- salt bridge water level If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only. 3-1 Problems, Questions? have Sys- Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :;:_ !! :;:_ !! :; SECTION CARE OF YOUR WATER SOFTENER 3 B. KEEPING NOZZLE THE WATER SOFTENER & VENTURI CLEAN Cleaning A clean nozzle and venturi (FIG. 11) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank during regeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you will get hard water. O-ring Seal _.._._ Screen Support the gasket, flow plugs & Venturi Cap _ To get to the nozzle and venturi, remove the softener top cover. Be sure the softener is in service cycle (no water pressure at nozzle and venturi). 1) Turn off the cap from the nozzle and venturi housing. 2) Lift out the screen support and screen, do not lose the Im_e o-ring seal. 3) Then the nozzle and venturi. Wash and rinse the parts in warm water until clean. If needed, use a small brush to remove iron or dirt. Also check and clean Nozzle _ Screen _........_ *Flow Plug _ "°zze2v C -- / Screen tered directly over the small holes in the nozzle & venturi housing. *Flow Plug (HVDC) and screens. Nozzle & Venturi Housing Carefully replace all parts in the correct order. Lubricate the o-ring seal with silicone grease or Vaseline and place in position. Install and tighten the cap, by hand only. Do not overtighten, which may break the cap or housing. IRON Your water FROM softener takes RESIN *Install with numbered side up concave side down. Be sure the largest flow plug is located in the nozzle & venturi housing. BED hardness minerals (cal- If your water supply has clear water iron, even though less than the maximum allowed, regular resin bed cleaning is needed. Your local Sears store has resin bed cleaner, Item No. 42-34426 for this. cium and magnesium) out of the water. It can also control some "clear water" iron. See maximum allowed water in the specifications on page 4-1. With clear iron, water from a faucet is clear when first Clean the bed at least every 6 months. If iron shows up in the soft water before 6 months, clean more often. Printed instructions are on the resin bed cleaner bottle. put into a glass. After 15 to 30 minutes, the water begins to cloud or turn rust colored. A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet (called red water iron). To take red water iron out of water, or over the maximum of clear water iron, an iron filter or other equipment store has trained people problems. is needed. Your local Sears to help you with iron water 3-2 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :i:_ !! :i:_ !! :i SECTION C. If the softener CARE OF YOUR WATER SOFTENER 3 PROTECT is installed THE WATER where it could freeze (summer cabin, lake home, etc.), you must drain water from it to stop possible freeze damage. drain the softener: _[I Close the shut-off ter pipe, _! Open a faucet pressure _ valve on the house near the water meter in the main or pressure soft water pipes SOFTENER Drain 4-1. Move _ _€_ remove the large holding Softener wa- to vent .S I the stem in drain m Unplug the transformer at the wall outlet. Remove the salt hole cover and the main cover. Take off both drain hoses. Carefully All Water From tank. a single bypass valve to bypass. Close the inlet and outlet valve in a 3-valve bypass system, and open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe. _ FREEZING all To in the softener. Refer to FIG. 14 on page FROM wood block Looking at FIG. 12, lay a piece of 2 inch thick board near the floor drain. Move the softener close to the drain. SLOWLY and CAREFULLY, tip it over until the rim rests on the wood block with the inlet and outlet over the drain. Do not clips at the softener inlet and outlet (see Key No. 67, on page 6-5). Separate the softener from the copper tubes, or from the bypass valve. allow the softener's and outlet fittings Remove Tip the bottom of the softener up a few inches and hold until all water has drained. Leave the the brinewell cover and disconnect the brine valve tubing at the nozzle and venturi assembly (see page 3-2). Lift the brine valve out of the brinewell. Tip the brine valve upside down to drain water. weight to rest on the inlet or they will break. softener laying like this until use it. Plug the inlet and outlet dirt, bugs, etc. out. you are ready to with rags to keep 3-3 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! :;:_ !! :;:_ !! :; SECTION D. CARE OF YOUR WATER SOFTENER 3 CHECKLIST ... TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what's wrong yourself and you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your softener still does not work, call your Sears Service Department. Note: 1. Also read ERROR CODE, page 2-3. 2. If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press the SELECT button again and hold until a flashing SR code appears. It must show SR33. If any other number shows, the face plate computer is working on incorrect input and would probably be the cause of the problem. To set SR33, press either the UPI2_ or DOWN[_ button. When correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hmdness numbe_, etc., pages 1-3 and 1-4. PROBLEM No soft water CAUSE CORRECTION No salt (or salt bridged) in the storage tank Add salt, or break the salt bridge (page 3-1). Press ON/OFF-HOLD (RECHARGE NOW) button and hold for 3 seconds to start a regeneration (see page 2-1). Transformer unplugged at the wall outlet, or power cable leads loose from the electronic board, fuse blown, circuit breaker popped, or circuit switched off. Check for loss of power due to any of these and correct. With the power back on, look at the time display and read PROGRAM MEMORY, page 2-3. Manual bypass valve(s) in bypass position Look at FIG.14 on page 4-1. Move the stem in a single valve to service. In a 3-valve bypass, open the inlet and outlet valves, and be sure to fully close the bypass valve. Dirty, plugged venturi or damaged nozzle & Take apart and clean or replace damaged parts (see page 3-2). Valve drain hose plugged or restricted Water hard sometimes Hardness number setting too low Using hot regenerating Brine tank flooded The drain hose must not have kinks, sharp bends, or be raised too high above the softener (see page 16 in your installation manual). Press and release the SELECT button until HARDNESS shows in the display. Read the hardness number in the display and be sure the same grains per gallon number is shown on your water analysis report. See page 1-4 to reset. Press and release the SELECT button until the present time shows in the display. water when softener is Avoid using hot water during this time because the water heater refills with hard water (see Automatic Bypass, page 2-6). Increase in the grains of hardness in your water supply Ask your Sears retail store for a new water analysis. Then make a new hardness number setting (page 1-4). Restricted drain line Check for kinks, bends or obstructions page 16 in your installation manual). Plugged or dirty nozzle & venturi Take apart and clean or replace damaged parts (see page 3-2). Valve-rotor Check for scratches needed. disc & seals or grooves, 3-4 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line (see replace if [i!i !! _;_ !! _;_ SECTION KNOW ABOUT YOUR WATER SOFTENER 4 A. DIMENSIONS / SPECIFICATIONS BYPASS S VALVES Bypass valve(s) should always remain in soft water service position. Position in "bypass" only if needed for softener repairs. O T SINGLE OUTWARD FOR SERVICE A Push P_LLS, Inward For Bypass N EM 3 - VALVE BYPASS Bypass ,JJJJJJJJJJJJJJJJ. ,JJ JJJJJJJJJ. 'JJJ_JJJJJJJJ,JJJJJ JJJJJJJJJ. dJd_d_d_. ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. FOR SERVICE CM ,JJJJJJJJJJJJJJJJ. _dJ BYPASS A B Salt Tank Height Resin Tank Diameter (nominal) C Resin Tank Height (nominal) D Inlet-Outlet Height E Overall Height F 1 Length F2 Width Distance between inletoutlet center lines TIMER 40-1/4 10 102.2 25.4 _, / Valve close bypass valve open inlet & outlet valves Outlet Valve _ FOR BYPASS 40 101.6 41-1/2 47-3/4 19-3/4 16-1/2 3-3/8 105.4 121.3 50.2 41.9 8.6 SR CODE Inlet Valve open bypass valve close inlet & outlet valve_,__ _ SR33 WATER SUPPLY TO WATER SOFTENER 3 Minimum water system flow (gpm) Minimum-Max. water pressure (psi) 20 - 125 Minimum-Max. water temperature (° F) 40 - 120 100 Maximum water hardness (gpg) 10 Maximum "clear water" iron (ppm)* SALT FOR WATER SOFTENER Type of salt needed nugget or pellet Alternate type of salt pure, evaporated, compacted water softener salt gpm = gallons per minute psi = pounds per square inch *Capacity additional to remove treatment gpg = grains per gallon ppm = parts per million clear water iron is substantiated by WQA test data. State if water supply contains greater than 5 ppm clear water iron. of Wisconsin 4-1 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line requires [i!i !! _;_ !! _;_ SECTION KNOW ABOUT YOUR WATER SOFTENER 4 A. DIMENSIONS / SPECIFICATIONS Pressure Drop (PSI) vs. Flow Rate (GPM) 4O 35 30 m u) n 25 Q. O L. r_ 2O ,= u) u) 15 8.0 gpm (_) 12 psi 0_ L. Q. 10 5 0 0 1 2 3 4 5 6 Flow Intermittent flow rate does not represent rated capacity and efficiency. Continuous capacity and efficiency performance. 7 8 9 10 11 12 13 14 15 16 Rate (GPM) the maximum service flow rate used for determining the softeners operation at flow rates greater than the service flow rate may affect OTHER SPECIFICATIONS Type of ion exchange material (resin) high capacity Amount of resin (cu ft) 1.05 Rated Softening Capacity (Grains @ Pounds Salt Dose) 15,600 @ 3.1 33,600 @ 10.0 40,100@ 16.8 Efficiency Rating (Grains/Pound of Salt @ Minimum Salt Dose) 5040 @ 3.1 Rated Service Flow Rate (gpm) 8,0 Pressure Drop at Rated Service Flow Rate (psi) 12 Max. Drain Flow Rate (gpm) 2,0 These systems by test data. conform to NSF/ANSI 44 for the specific The efficiency rating is only valid at the minimum according to NSF/ANSI Standard 44. stated performance salt dosage. claims These as verified softeners and substantiated were efficiency 4-2 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line rated [ii :i i,:i i i,:i i i,:i i SECTION SERVICE TECH. INFORMATION 5 A. WIRING S C T TROUBLESHOOTING ! SCHEMATIC Transformej t BACK OF TIMER | valve motor II1_ grn Turbine Sensor FACEPLATE _.I_NO bm Position Switch °NC f N ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. ,JJ P. ss o. CusOmerAs , , nce@ TONIGHT JJJJJJJJ. ,JJ 1-800 HOLD FOR JJJJJJJJJ. _dJ dJdJdJdJ. -426-9345 ww_KenmoleWatencotn IMMEDIATE ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. LOW SALT Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345. ALWAYS MAKE THESE _Does the time day? --If display softener. INITIAL display is blank, CHECKS show check FIRST the correct power _'_ time of source | | to the --If time is flashing, power was off for over 6 hours. The softener resumes normal operation but regenerations occur at the wrong time. --If an error code (Example: Err3) shows in the faceplate display, go to AUTOMATIC ELECTRONIC DIAGNOSTICS, page 5-2. _1_ Plumbing bypass valve(s) must be fully in ser- connect to the vice position. _The inlet and softener _Is the outlet pipes inlet and outlet transformer must respectively. plugged into grounded wall outlet, and the power tened securely to the controller? a sharp floor. Is there drain bends, hose must be free of kinks and not elevated salt in the storage over 8 ft. above Questions? the tank? Is the brine tubing connected? Brine tubing connects to nozzle venturi and brine valve assembly. (See page 6- 3) Is the brine valve float set right? (See page 5-4). Press the SELECT button two times to display the hardness setting. Be sure it is the correct setting for the household's water supply. (Make a hardness test of the raw water and compare with the hardness setting. Also test a soft water sample to verify if a problem exists.) Press the SELECT button twice more to return to present time in the display. fas- 5-1 Problems, and If you do not find the problem after making initial checks, do the MANUAL INITIATED ELECTRONIC DIAGNOSTICS, and the MANUAL ADVANCE REGENERATION CHECK. "live", cable The valve Call 1-800-426-9345 Kenmore Water Line [ii:ii,:iii,:iii,:ii SECTION SERVICE TECH. INFORMATION 5 A. AUTOMATIC ELECTRONIC TROUBLESHOOTING DIAGNOSTICS The chart appear, The faceplate timer (PWA) comI_lll--_ I puter has a self-diagnostic function for the electrical system, except for input power and water meter. The computer monitors electronic components and circuits for correct operation. Ifa malfunction occurs, an error code appears in the faceplate display. below and shows the possible the error defects codes that could for each code. While an error code appears in the display, all face plate buttons are inoperable except the SELECT button. SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAGNOSTICS (below) to further the defect, and check the water meter. isolate POSSIBLE DEFECT MOST LIKELY CODE Err1, Err& Err4 Err5 _..--' _,. LESS LIKELY motor inoperative / wiring harness or connection to switch / position switch / valve defect causing hiqh torque faceplate timer (PWA) PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1. Unplug transformer from outlet 2. Correct defect 3. Plug in transformer 4. Wait for 8 minutes. The error code will return if the defect was not corrected. MANUAL INITIATED DIAGNOSTICS _l_To and ELECTRONICS enter diagnostics, press hold for three seconds. the SELECT Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumbing and check the turbine for binding. button You will see the following display, showing valve cycle position, position switch status (open or closed), and turbine operation. valve position indicator U turbine count (water flowing) ! ;....... _. 1''U /¢-._q POSITION SWITCH SENSOR [ RBINE indicator (open) RBINE SUPPORT AND SHAFT turbine count (no water flowing) TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays three zeros. When water is flowing, the flow bar scrolls across the display, and a 000 to 199 count repeats for each gallon of water passing through the turbine. To check for positive operation of the turbine if zeros are shown, open a nearby soft water faucet and observe the turbine count and flow bar. If you don't get a reading in the display, open, pull the sensor from the valve VALVE OUTLET POSITION SWITCH STATUS: With the valve in ser- vice, or any of the recharge cycles, the switch indicator will show open .-,x... While the valve is rotating from one position to another, the indicator will show the switch closed -,'-. A defect is probable if indications vary from this pattern. with faucet outlet port. 5-2 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line [ii:ii,:iii,:iii,:ii SECTION SERVICE TECH. INFORMATION 5 A. VALVE POSITION the valve position, the display: TROUBLESHOOTING INDICATORS: Depending on the following indicators show in INDICATOR Serv ....................... Fill ........................ VALVE POSITION service fill Brine ...................... Bkwsh ..................... Rinse ...................... brining/brine rinse backwash fast rinse This code identifies the softener nominal capacity size. If the wrong number shows, the softener will operate on incorrect programming. Do the following as needed. SR33 does show turn is on steady. The time of the cycle remaining. TIMER display NOTE: If the faceplate is left in a diagnostic display (or a flashing display when setting times or hardness), present time automatically returns if a button is not pressed within 4 minutes. To I I I I return I to the diagnositc display, repeat step 1. OTHER INFORMATION: While in this diagnostic screen, the following information is available and may be beneficial for various reasoRs. This information is retained by the computer from the first time ek-_rical power is applied to the faceplate. ... Press plate [] to display has had ... Press [] the number electrical to display power ImPress the RECHARGE valve to each position and position indicators eration, or to possibly ImPress until the valve is in service position when replacing timer PWA (observe valve cycle indicator). the REPLACEMENT: Be IL after installing and programming the replacement timer PWA, the valve is not in service position, do the following to assure correct cycle orientation, or timing, between the faceplate and valve. Use the MANUAL ADVANCE procedures, page 5-4. With the RECHARGE NOW button, advance through the recharge cycles until the valve stops in service position, and RECHARGE no longer flashes in the display. NOTE: The valve motor may automatically drive through several valve positions while searching for service. If an error code occurs, unplug the transformer, then plug in again. .i.no of regenerations NI position markers (valve in service) the and observe the switch to verify component opisolate a defect. and hold the SELECT button ... ...SR33 shows PWA this face to advance I for 3 seconds CAM i dd 5-3 Problems, Questions? Call to re- sure since the SR code number button button time display. applied. the number initiated by this faceplate was entered. of days to the present the SELECT To change SR number -- Press the UP or DOWN button until the correct SR code shows. Then, press the SELECT button and reset the timer ... page 1- 3. When the valve is rotating from one cycle to another, both indicators flash. For example, if the valve is in transition between fill and brining, both Fill and Brine flash. Upon reaching brining position, Fill goes off and Brine shows the minutes -- Press 1-800-426-9345 Kenmore Water Line [ii:ii,:iii,:iii,:ii SECTION SERVICE TECH. INFORMATION 5 A. MANUAL ADVANCE TROUBLESHOOTING REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. The faceplate display must show a steady time (not flashing). If an error code shows, first press the SELECT button to enter the diagnostic display. Press the RECHARGE button and hold play, along with the minutes of the clean maining), precedes the recharge. cycle _1_ _ CYCLE FLOW RATES (GALLONS FILL (flow to salt storage tank) PER MIN.) 0.3 (1.1 liters) BRINING '_ .22 (.83 liters) MAX. BRINE BACKWASH RINSE MAX. FAST RINSE I After ton flow draw into drop observing fill, press dirty or defective. _ Press RECHARGE to move the softener any brine that may remain the brining cycle test. _To return CHARGE. the softener , ' in the resin to service, BRINE VALVE FLOAT SETTING but- Note: is not preventing water with 5-4 Problems, Questions? Call into fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out to move the softener into brining. A slow of water to the drain will begin. Verify brine from the brine tank by shining a flashlight the brinewell and observing a noticeable in the liquid level. Be sure a salt bridge salt contact. See page Again press RECHARGE to move the softener into backwash. Look for a fast flow of water from the drain hose. 2.0 (7.6 liters) .15 (.57 2.0 (7.6 liters) the RECHARGE ... a. An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose. re- a. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe. to drain) (flow venturi and/or brine draw. *Note: If the CLEAN feature is set to ON, a cleaning backwash (CLEAN and Bkzosh or Rinse flashes in the dis- ...nozzle 3-2 not draw Note: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine in for 3 seconds. *RECHARGE and Fill begin to flash (or clean backwash begins, if set) as the softener enters the fill cycle of regeneration. When FILL is on steady, remove the brinewell cover and, using a flashlight, observe fill water entering the tank. does ...nozzle and venturi not seated properly on gasket. See page 3-2 ...restricted drain (check drain fitting and hose). ...defective nozzle and venturi seal. See page 3-2 ...other inner valve defect (rotor seal, rotor & disc, wave washer, etc.). Notes: _ a. If the softener 1-800-426-9345 Kenmore Water Line tank from press RE- [ii _ii_i i i_i i i_i i SECTION SERVICE TECH. INFORMATION 5 B. ROTARY VALVE SERVICE Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: Then, turn the rotor (clockwise tion. Tighten the screws using If a torque wrench is available, pounds. Do not over tighten. • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open the bypass Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quality gear lubricant. valve. • SEARS SPECIAL BYPASS: Slide the bypass valve stem to bypass position. Loosen three hex head screws toward the back side of the valve to allow pressure water to bleed out. Catch water only) to service posia criss-cross pattern. torque to 30-40 inch Be sure to orient the cam. switch as shown, with lever toward with a rag. T DISASSEMBLY To remove a part or group of parts, refer to the valve drawing. A common screwdriver or nut driver, Phillips screwdriver and pliers are the only tools needed to completely disassemble. . __otor motor plate SERVICING Inspect fects. THE VALVE all o-rings, Inspect the bottom chips or wear. seals and gaskets surface for wear or de- of the rotor for scratches, Note: If replacement replacement is needed, part. be sure to use the current ASSEMBLY o-ring seals wave washer Be sure all parts are in place and in the proper position. Lubricate ALL o-rings and seals with FDA approved silicone grease. To install the rotor seal, first place the seal into the valve groove, rounded side down (see cross-section). Apply a light coating of silicone grease to the seal's crossing ribs. Then, carefully center the wear strip on the seal, and push it downward onto the seal. Install the nozzle and venturi seal and drain o- ring _ I rotor & disc wear- stri -.... rotor seal drain seal seal seal. nozzle & venturi Assemble wave washer bearing, the wave washer, and two o-rings onto the rotor top shaft. Then center the rotor in the valve body, on the rotor seal. see Nozzle assembly service, page 3- 2 Lower the cover onto the valve body and rotor shaft. Then install the cover holding screws. Before tightening the screws, install the valve cam and gear. 5-5 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line seal [ii:ii,:iii,:iii,:ii SECTION C. SERVICE TECH. INFORMATION 5 WATER FLOW THROUGH SERVICE THE SOFTENER VALVE CYCLE from Valve Inlet (hard water) distributor To Valve Outlet (soft water) resin tank position switch resin I bottom distributor bed __-_/ Hard water enters the valve inlet port. Internal valve porting routes the water down and out the top distributor, into the resin tank. Hard water is softened as it passes through the resin bed, then enters the bottom distributor. Soft water flows back into the valve and out the valve outlet, to the house soft water pipes. FILL CYCLE position switch venturi valve cam rotor & disc fill flow from Valve Inlet (hard water) plug fill water (soft) top distributor To Valve Outlet (soft water) ¢ position switch resin tank bed resin bottom distributor -- 7"1 __ resin bed ___41 To begin a regeneration, motor. The valve motor the electronic timer energizes the circuit to the valve rotates the rotor and disc and the valve cam until the position switch lever drops, to open FILL. As the rotor and disc rotates, the venturi. Fill flow continues to tank. Soft water is still available to the the the the motor circuit and position the valve in port opens for SOFT water fill through brine valve, and into the salt storage house lines. 5-6 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line [ii:ii,:iii,:iii,:ii SECTION C. WATER SERVICE TECH. INFORMATION 5 FLOW THROUGH BRINING THE SOFTENER VALVE AND BRINE RINSE CYCLES venturi nozzle from Valve Inlet brine from sal_ • storage tank (hard water) water to valve outlet After fill, timer/switch action allows the motor to turn the rotor and disc into BRINING position. Water flow is directed to the nozzle. Suction, created by the nozzle and venturi, draws brine from the salt storage tank and injects it into the resin bed via the bottom distributor. Flow continues out the top distributor and to the drain. Hard water is available at the valve outlet. When the brine valve closes to end brine draw, water flow continues in the same directions to slowly RINSE brine from the resin bed and to the drain. BACKWASH CYCLE flow plug drain bypass water to valve outlet f Timer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain. The fast flow (controlled by a flow plug in the drain fitting) flushes dirt, sediments, iron deposits, remaining brine and hardness to the drain. \ I I sPOwtffci_n 5-7 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line [ii _ii_i i i_i i i_i i SECTION C. SERVICE TECH. INFORMATION 5 WATER FLOW THROUGH THE SOFTENER VALVE FAST RINSE CYCLE drain soft water to valve outlet \ t \ positio_ _ switch & During FAST RINSE, the rotor & disc is positioned so water flow enters the resin tank through the top distributor, and exits through the bottom distributor, to the drain. The electronic timer again energizes the motor to return the valve to service. As the valve rotates, the position switch lever drops to open the circuit. The valve remains positioned in service until the electronic timer initiates the next regeneration. 5-8 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line SECTION6 REPAIR PARTS FOR WATER SOFTENER Kenmore MODEL NOS. 625.388270 S 3 and 625.388280 \ C T 29 28 N 27 ,JJJJJJJJJJJJJJJJ. ,JJJJ JJJJJJJJJJ. ,JJ JJJJJJJJJ. Rating Decal Location ,JJ JJJJJJJJ. 'dJd_dJdJdJdJ. ,JJ JJJJJJJJJ. _dJ dJdJdJdJ. ,JJJJJJJJJJJJJJJJ. ,JJJJJJJJJJJJJJJJ. 26 O S 25 24 23 22 13 14 6-1 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line SECTION6 REPAIR PARTS FOR WATER SOFTENER Kenmore MODEL NOS. 625.388270 A. WATER KEY NO. SOFTENER PART NUMBER 1 and 625.388280 COMPLETE DESCRIPTION Cover Lock (req'd for ship. only) 1 2 7230020 Rim Insert (req'd for shipping only) Cover (main) 3 7229998 - 7264566 Salt Hole Cover (order following decal) Instruction Decal 4 7252373 Transformer, 24V-1 OVA • 5 7268625 Timer Rept. (PWA) 6 - 7230038 7268081 Faceptate (order following decal) - 7264443 7 7231571 Faceptate Decal, UItraSoft 280 Rim 8 7265025 9 7219888 10 7082150 11 7003847 12 7100819 Wing Nut, 1/4" O-Ring Brinewell 13 7137913 Decal, Salt Level 14 7257307 15 7232250 Salt Storage Tank Plastic Screw, 1/4" x 5/8" 16 0900431 Tube Clamp • 17 18 1103200 9003500 Tube Adaptor • Grommet • 19 7116488 Brine Valve Asm. (also see pages 6-3, 20 7105047 21 0502272 Replacement Distributor Resin 22 7235478 23 7170270 Resin Tank (incl. Key No. 21) O-Ring, 2-3/4" x 3" 24 7077870 Top Distributor 25 7170254 O-Ring, 13/16" x 1-1/16" 26 7170296 O-Ring, 2-7/8" x 3-1/4" 27 7141001 Vapor Barrier 28 7176292 Clamp Section (2 req.) 29 7088033 • 3442699 Clamp Retainer (2 req.) Resin Bed Cleaner • 7144821 Faceptate Decal, UItraSoft 275 Ultra Cleansing Screen, UItraSoft 280 only BrineweII Cover 6-4) 7258997 Parts Bag, (includes parts marked with a •, pages 6-2, 6-4 & 6-6) - order manuals separtateIy if needed. Installation Manual 7276547 Owners Manual • not illustrated. Aligns with top of brineweII. • included in parts bag. 6-2 Problems, Questions? Call 1-800-426-9345 Kenmore Water Line [i!i !! _;_ !! _;_ SECTION REPAIR PARTS FOR WATER SOFTENER 6 Kenmore MODEL NOS. 625.388270 and 625.388280 48 47 46 45 INLET - OUTLET GROUNDING CLAMPS 6-3 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _i_ !! _i_ SECTION REPAIR PARTS FOR WATER SOFTENER 6 Kenmore MODEL NOS. 625.388270 B. BRINE VALVE and 625.388280 ASSEMBLY KEY NO. PART NUMBER 30 7168647 Ceramic Weight 31 0513860 Float Stop 32 7097202 Float (includes Key No. 33) 33 0516947 Float Seal 34 7093216 Float Rod & Stem 35 7092278 Guide Cap 36 7170288 O-Ring 15/16 x 1-3/16 37 0516211 Seal 38 0516924 Retainer, Bottom Seal 39 1205500 Clip 40 7092252 Brine Valve Body 41 7080653 Clip 42 7131365 Screen 43 7094979 Insert 44 7092294 Retaining Ring 45 7176161 O-Ring, 5/16 x 9/16 46 7095470 Brine Tube 47 7113016 Tubing Assy. (includes Key Nos. 43, 44 & 45) 48 7171349 Cone Screen 49 7248706 Grounding Kit • DESCRIPTION • included in parts bag, see page 6-2. 6-4 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _;:_!! _;:_ SECTION REPAIR PARTS FOR WATER SOFTENER 6 Kenmore MODEL NOS. 625.388270 and 625.388280 53 5O 51 53 52 54 55 56 92 60 59 58 61 91 wear-strip seal O_ 63 crOSSvT;ection 64 66 69 77 / \ 8O 68 79 74 78 75 6-5 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line [i!i !! _i_ !! _i_ SECTION Kenmore KEY NO. 50 51 52 53 54 PART NUMBER 7224087 7228544 7231385 0900857 0503288 55 56 57 58 7113927 7142942 0900431 7024160 59 60 61 62 63 7170327 7092618 7170238 7170212 7082087 64 65 66 67 7199232 7170246 7116713 7278442 68 69 70 71 7170288 7134224 7170204 7092642 72 73 74 75 76 7129889 2204101 7117858 7082053 7081764 77 7081201 REPAIR PARTS FOR WATER SOFTENER 6 MODEL NOS. 625.388270 and 625.388280 C. VALVE ASSEMBLY DESCRIPTION Screw, #8-32 x 1" (2 req.) Motor (incl. 2 ea. of Key No. 50) Motor Plate Screw, #6-20 x 3/8 (2 req.) Bearing Cam and Gear Clip (Drain) Tubing Clamp • Drain Hose Adaptor O-Ring, 5/8 x 13/16 Flow Plug, 2.0 O-Ring, 7/16 x 5/8 O-Ring, 3/4 x 15/16 Wave Washer Rotor & Disc O-Ring, 3-3/8 x 3-5/8 Clip (2 req.) • Installation Adaptor, 1" NPT (2 req.) • O-Ring (2 req.) • Rotor Seal O-Ring, 3/8 x 9/16 Plug (Drain Seal) Spring Turbine Support and Shaft Turbine Valve Body Seal (Nozzle & Venturi) Retainer (Nozzle & Venturi) KEY NO. 78 79 80 81 82 PART NUMBER 7170319 7081104 1202600 7095030 1148800 83 84 85 7114533 7204362 7084607 7146043 86 87 88 89 90 7167659 7170262 7199729 7248714 0900060 91 92 93 94 95 96 7085263 7074123 7077472 7030713 7117816 7070412 • 7253808 • 7129716 • 42-3433 • 42-34401 Drain Tubing, 3/8" I.D. x 20' Flexible Connectors, 3/4" • 42-34403 Flexible Connectors, • 7123613 Silicone Grease (for O-Rings) DESCRIPTION O-Ring, 1/4 x 3/8 (2 req.) Nozzle & Venturi Housing Nut - Ferrule Cone Screen Flow Plug, .3 gpm Nozzle & Venturi Gasket Kit Gasket (only) Flow Plug, .15 gpm Screen Screen Support O-Ring, 1-1/8 x 1-3/8 Cap Wire Harness (Sensor) O-Ring Valve Cover Screw, #10-14 Expansion Pin Switch x 2 (5 req.) Spacer Screw, #4-24 x 1-1/8 (flat head) Nozzle & Venturi Asm (incl. Key Nos. 79 & 81 - 88) Seal Kit (incl. Key Nos. 61, 62, 65, 69, 70 & 76) 1" • not illustrated • included in parts bag, see page 6-2. BYPASS INSTALLATION KEY NO. 97 PART NUMBER 0502206 98 99 7271262 7105013 100 101 7130911 7170288 • 7278434 VALVE DESCRIPTION 100 / 99 Retainer Ring Bypass Body 98 / O-Ring, 13/16 x 1 (4 req.) Stem 101 97 O-Ring, 15/16 x 1-3/16 (2 req.) Bypass Valve (Complete) • 6-6 Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line OWNER'S MANUAL Water Softeners MODEL NOS. UltraSoft 275 625.388270 Your Home UltraSoft 280 625.388280 For repair-in your home-of all major brand appliances, lawn and garden equipment, or heating and cooling systems, °om°.er w.omade i,,°omo,tor.._o °o,d.: For the replacement parts, accessories and owner's manuals that you need to doqt-yourseif. For Sears professional installation of home appliances and items like garage door openers and water heaters. iiiiiiiiiiiii 1-800-4-MY-HOME ® (1-800-469-4663) Ca!{ anytime, day or night (U.S.A. and Canada) www.sears,com The model number of your water softener is found on the rating decal. This decal is on the rim, under the salt cover. ourHome For repair of carry-in items like vacuums, lawn equipment, ande_eotrooios, coilo,goon-,he for_ho Iocatioo ofyou, noarost Sears Pa_ ............. When requesting service or ordering parts, always provide the following information: Product Type Model Number Part Number Part Description & Repair Center. CC: 1-800-488-1 Ca,a_yt_mo, doyoro_g,t fU.S.A, o_y) www,sea_.com TO purchase a protection agreement (USA) or maintenance agreement (Canada)on a product serviced by Sears 1-800-8:27-6655 • • • • vc_rw,sears.ca Para pedi_ servicio (US,A.) de reparaci6n a domicilio, y paraordenar piezas: 1-888-SU-HOGAR _'_ (%888 _784_27 } 1-800-361-6665 Au Canada (Canada) pour service en frangais: 1.800.LE.FOYER!_,: (%800=533.6937) ,ma,_y_afs ca ..... www.KenmoreWater.com ¢2 Sea_ I Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. Roebuck _r_d Ce I
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