Keurig Rivo Cappuccino And Latte System User Guide

2015-03-09

: Keurig Keurig-Rivo-Cappuccino-And-Latte-System-User-Guide-643844 keurig-rivo-cappuccino-and-latte-system-user-guide-643844 keurig pdf

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Let’s Begin!
Use and Care Guide

Cappuccino
& Latte System

IMPORTANT SAFEGUARDS
Safe Operation & Use

When using electrical appliances, basic safety precautions should be
followed, including the following:
1. Read all instructions before using.

12. Do not operate any appliance with a
damaged cord or plug or after the
2. Do not touch hot surfaces. Use handles
appliance malfunctions or is damaged
and knobs when available.
in any manner. Contact Keurig Customer
3. This appliance must be properly installed
Service to report any malfunction of or
and located in accordance with these
damage to the System.
instructions before it is used.
13. Do not let the cord hang over the
4. The use of accessory attachments
edge of the table or counter, or touch
not recommended by the appliance
hot surfaces.
manufacturer may result in fire,
14. Close supervision is necessary when any
electrical shock or injury to persons.
appliance is used by or near children.
5. Do not place on or near a hot gas or
15. Do not lift the Brew Handle to open the
electric burner, or in a heated oven.
System while brewing is in progress.
6. Do not use outdoors.
16. Always keep the Water Reservoir Lid
7. To protect against fire, electric shock and
on the Water Reservoir unless you are
injury do not immerse cords, plugs or the
refilling it.
appliance in water or any other liquid.
17. This appliance is equipped with a
8. Do not overfill the Water Reservoir
Power Cord having a grounding wire
with water.
with a grounding plug. The appliance
must be grounded using a 3-hole
9. Use only water in this appliance! Do not
properly grounded outlet. In the event
put any other liquids or foods in the Water
of an electrical short circuit, grounding
Reservoir except as instructed in the
reduces the risk of electrical shock.
Cleaning Instructions in this guide.
18. If the outlet is a standard 2-prong wall
10. Unplug System before cleaning or
outlet, it is your personal responsibility
maintenance. Allow to cool before putting
and obligation to have it replaced with a
on or taking off parts and before cleaning
properly grounded 3-prong wall outlet.
the appliance. System automatically
enters standby mode after 2 minutes of
19. Do not, under any circumstances, cut or
non use.
remove the third (ground) prong from the
Power Cord or use an adapter.
11. For best operation, plug the appliance
into its own electrical outlet on a
20. Consult a qualified electrician
dedicated circuit to prevent flickering
if the grounding instructions are not
of lights, blowing of fuses or tripping a
completely understood, or if doubt exists
circuit breaker.
as to whether the appliance is properly
grounded.
21. Do not use the appliance for other than
its intended use.

SAVE THESE INSTRUCTIONS.
DO NOT permit children to use System unless there is adult supervision. System
dispenses very hot water.
CAUTION: There are sharp needles that puncture the Rivo™ pack located above the Rivo™
Pack Holder and in the bottom of the Rivo™ Pack Holder. To avoid risk of injury, do not put
your fingers in the Rivo™ Pack Assembly Housing.
CAUTION: There is extremely hot water in the Rivo™ Pack Holder during the brew process.
To avoid risk of injury, do not lift the Brew Handle or open the Rivo™ Pack Assembly Housing
during the brewing process.
CAUTION: The Frothing Whisk is detachable and may pose a choking hazard.
WarninG: Very hot steam and liquid. Use only with Pitcher included. Operation with any
other pitcher or operation with no pitcher may result in injury.
SHORT CORD INSTRUCTIONS: A short power supply cord is provided to reduce the risk
of becoming entangled in or tripping over a longer cord. If an extension cord is used, (1)
the marked electrical rating of the cord set or extension cord should be at least as great
as the electrical rating of the appliance; (2) the cord should be arranged so that it will not
drape over the countertop or tabletop where it can be pulled on by children or tripped over
unintentionally; and (3) the extension cord must include a 3-prong grounding plug.
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY.

WARNING THIS PRODUCT CONTAINS CHEMICALS, INCLUDING LEAD, WHICH IS KNOWN
TO THE STATE OF CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.

WARNING
RISK OF FIRE OR
ELECTRIC SHOCK
DO NOT OPEN

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE THE
BOTTOM COVER. NO USER SERVICEABLE PARTS ARE INSIDE. REPAIR SHOULD BE
DONE BY AUTHORIZED SERVICE PERSONNEL ONLY.

WARNING TO USERS AND PARENTS: DO NOT permit children to use System unless there
is adult supervision. System dispenses very hot water.

WELCOME
Thank you for purchasing the Keurig® Rivo™ Cappuccino and Latte System. Before operating
the Rivo™ System, we recommend carefully reading these instructions to learn how to use,
clean and care for the System. We hope you enjoy crafting the perfect espresso, cappuccino,
latte and more!

TABLE OF CONTENTS
WELCOME

System OVERVIEW

PREPARING YOUR System

CRAFTING YOUR FIRST BEVERAGE

The Rivo™ CONTROL PANEL

USING YOUR System

HELPFUL HINTS

CLEANING AND MAINTENANCE

TROUBLESHOOTING

WARRANTY

Record Your Rivo™ System Serial Number Above
The serial number can be found on the bottom of the Rivo™ System gift box
and on the side of housing behind the Water Reservoir. Removing the serial
number label from the Rivo™ System will void warranty.

System OVERVIEW

CONTROL PANEL
Q

Rivo ™ System
A Water Reservoir Lid

E Drip Tray Lid

B Water Reservoir

F Drip Tray Overflow Indicator

C Power Cord

G Drip Tray

D Rivo™ Pack Bin

H Power Button

D1 Beverage Platform

Frothing PITCHER

CONTROL PANEL

Frothing Lid

N Short Espresso Button

K Frothing Whisk

O Espresso Lungo Button

(Detachable)

Steaming Wand

P Cappuccino Froth Button

(Detachable from Lid)

Brew Handle

I
B

Q Latte Froth Button
R Cold Froth Button

M Frothing Pitcher

Indicates components which are top-rack dishwasher safe.
Do not place any other component in the dishwasher.

FROTHING
PITCHER

K
L

The Keurig Rivo System is not for use with K-Cup packs or Vue packs.
®

™

M
G

PREPARING YOUR System
Prepare the Water Reservoir

Prepare the Frothing System*

STEP 1: Remove all packing materials from the Keurig®

STEP 1: Remove packing material and static cling from

Rivo System and Frothing Pitcher. Place the System on

Frothing Pitcher and fill to MIN FILL with water. Secure

a flat, stable surface away from water and heat sources.

the Lid and place the Frothing Pitcher into the System.

™

Remove all adhesive tape and labels.

STEP 2: Press the Latte Froth Button to run the first

STEP 2: Lift and remove the Water Reservoir Lid, then

cleansing froth. You will hear a beep when the cycle

remove the Water Reservoir by lifting up and away from

is complete.

the Rivo™ System.

STEP 3: Remove the Frothing Pitcher from the System

STEP 3: Rinse the Water Reservoir and fill with water.

and carefully remove the Lid. Discard the water and dry

We recommend bottled or filtered water.

all components.

Hot water or any other liquid may damage the Water
Reservoir. Always ensure the Water Reservoir is filled to

*The first cleansing brew and cleansing froth cycles prepare the

the REFILL line before turning on the Rivo™ System.

Prepare the Brewing System*

System for your first beverage. It is normal for the S ystem to be
slightly louder during these initial cycles.
*After brewing, the Rivo™ System will automatically prepare
for your next brew. As a safety feature, your System will

STEP 1: Place a 12 oz. mug on the Drip Tray. Plug the Power

automatically shut off at any stage when it is idle for longer

Cord into a grounded outlet and press the Power Button on

than 2 minutes. Press the Power Button to restart.

the right side of the System.

1 Min

STEP 2: After about 1 minute, the Control Panel will flash
and you will hear a beep. This indicates the Rivo™ System
is ready. Press the Espresso Lungo Button to run the first
1 Min

cleansing brew. When brew is complete, discard the hot

You are now ready to craft your
first beverage!

water from the mug.

CRAFTING YOUR FIRST BEVERAGE
STEP 1

The Rivo ™ CONTROL PANEL

Brew Espresso

FROTHING MODES *
A Place a mug on the
Beverage Platform.

STEP 2

B Lift the Brew Handle
and place a Rivo™
pack into the System.

Froth Milk

C Lower Brew Handle and
select your espresso
sIZE on the bottom row
of the Control Panel. After
about 1 minute, you will
hear a beep. This indicates
your espresso is complete.

CAPPUCCINO FROTH

LATTE FROTH

Creates more foam
and less steamed milk.
Perfect for a cappuccino
or macchiato.

Creates less foam and
more steamed milk.
Perfect for a latte.

SHORT ESPRESSO (1.4 oz.)

STEP 3

B Fill Frothing Pitcher with
fresh, cold milk.
Important: Add enough milk
to fill to MIN FILL, but do
not fill beyond MAX FILL. Do
not add ice, syrup or any other
ingredients to the milk prior
to frothing. Doing so may
damage the System.

C Return the sealed Pitcher
to the System by aligning
arrow on Frothing Lid.
Then select a frothING
MODE on the top row of
the Control Panel. After
about 90 seconds, you will
hear a beep. This indicates
your froth is complete.

Combine espresso with frothed milk and enjoy!
10

Keeps your milk cold,
creates less foam and
more milk. Perfect
for an iced latte.

ESPRESSO LUNGO (2.8 oz.)

Perfect for espresso beverages such
as a cappuccino, latte or macchiato.

A Remove the Frothing
Pitcher from the System
and rinse thoroughly.

COLD FROTH

Perfect for an americano
or iced latte.

ESPRESSO SIZES

In order to ensure ideal pressure for espresso and frothed milk, the Rivo™
System is designed to perform one function at a time. Wait for brewing to
complete before selecting a frothing mode.
*Important: Add enough milk to fill to MIN FILL, but do not fill beyond
MAX FILL. Do not add ice, syrup or any other ingredients to the milk prior
to frothing. Doing so may damage the System.

USING YOUR System
Crafting a Cappuccino

Crafting a Latte

STEP 1: Place a 12 oz. mug on the Drip Tray and

prepare a Short Espresso (1.4 oz.) by selecting
the Short Espresso Button on the Control Panel.

STEP 2: Pour cold milk to MIN FILL of the

Frothing Pitcher (4.5 oz.) and place the Frothing
Lid on the Frothing Pitcher.

Pour cold milk to MAX FILL of the
Frothing Pitcher (6 oz.) and place the Frothing
Lid on the Frothing Pitcher.

Important: Add enough milk to fill to MIN FILL, but do not fill
beyond MAX FILL. Do not add ice, syrup or any other ingredients
to the milk prior to frothing. Doing so may damage the System.

STEP 2:

MAX FILL

MIN FILL

STEP 3: Return the sealed Pitcher to the System

and press the Cappuccino Froth Button.

and press the Latte Froth Button.

If the Frothing Pitcher has not been positioned securely, you will hear
3 beeps when selecting a frothing mode. Remove the Frothing Pitcher
and re-insert, ensuring the Pitcher is securely in place.

STEP 4: When the milk is frothed, pull the

When the milk is frothed, pull the
Frothing Pitcher from the System and carefully
remove the Lid. Pour the milk over the espresso
and enjoy!

Frothing Pitcher from the System and carefully
remove the Lid. Pour the milk over the espresso
and enjoy!

STEP 4:

CARING FOR YO
USING YOUR
System
Crafting an Iced Latte

HELPFUL HINTS
1 Automatic Shut-Off – As a safety feature, your System will automatically shut off
after it is idle for longer than 2 minutes. Just press the Power Button to restart.

Fill a cup with ice and set aside. Place a
separate 3 oz. mug on the Beverage Platform
and prepare an Espresso Lungo (2.8 oz.) by
selecting the Espresso Lungo Button on the
Control Panel. Pour the espresso over the ice.
STEP 1:

Important: Do not brew espresso directly into a glass cup filled
with ice. Doing so may cause the glass to crack or break.

2 Empty water reservoir notification – If the Water Reservoir becomes
empty during brewing or frothing, the System will stop. The Control Panel will light up in
a circular pattern, flashing on the last mode used, and you will hear a series of beeps. If the
Water Reservoir is filled within 2 minutes, simply press the last used mode and continue
crafting your beverage. If more than 2 minutes have passed, the System will automatically
shut off. Press the Power Button and begin a new brew. You will need a new Rivo™ pack.
3 FROTHING PITCHER NOTIFICATION – If the Frothing Pitcher has not been positioned
securely, you will hear 3 beeps when selecting a frothing mode. Remove the Frothing
Pitcher and re-insert, ensuring the Pitcher is securely in place.

Pour cold milk to MAX FILL of the
Frothing Pitcher (6 oz.) and place the Frothing
Lid on the Frothing Pitcher.
STEP 2:

MAX FILL

Important: Add enough milk to fill to MIN FILL, but do not fill
beyond MAX FILL. Do not add ice, syrup or any other ingredients
to the milk prior to frothing. Doing so may damage the System.

4 The right water – For the best tasting espresso, cappuccino or latte we recommend
using bottled or filtered water. We do not recommend using distilled or reverse osmosis water.
5 iced beverages – Creating an iced latte or cappuccino is easy. Fill a cup with ice and
set aside. Brew espresso into a separate mug and pour the espresso over the ice. Use the
Cold Froth Button to froth milk and add the milk to the iced espresso. Important: Do not
brew espresso directly into a glass cup filled with ice. Doing so may cause the glass to crack
or break. Do not add ice, syrup or any other ingredients to the milk prior to frothing. Doing

Return the sealed Pitcher to the System
and press the Cold Froth Button.

STEP 3:

If the Frothing Pitcher has not been positioned securely, you will hear
3 beeps when selecting a frothing mode. Remove the Frothing Pitcher
and re-insert, ensuring the Pitcher is securely in place.

so may damage the System.
6 The DRIP TRAY AND RIVO™ PACK BIN – The Drip Tray is designed to capture excess
liquid from the brewing process and will fill with liquid after 10 to 12 brews. The Drip Tray
Indicator will become visible when the Drip Tray is almost full. The Rivo™ Pack Bin holds
up to 12 used Rivo™ packs. Empty both components by carefully removing them from the
System. Empty contents of the Drip Tray into the sink and dispose of the used Rivo™ packs.
Clean and dry both components before returning them to the System.

When the milk is frothed, pull the
Frothing Pitcher from the System and carefully
remove the Lid. Pour the milk over the espresso
and enjoy!
STEP 4:

7 Clean your system regularly – To keep your System looking and performing
at its best, be sure to clean the external and internal components as indicated on page 16.
8 Storing – When storing your System, empty and dry all components. Store your System
upright in a safe, dry, frost-free environment.
15

Cleaning and maintenance
WARRANTY
Before cleaning the Keurig® Rivo™ System, unplug the Power Cord and wait for the System
to cool down. Unless otherwise noted, clean components with warm soapy water. Do not
use solvents, alcohol or other harsh substances. Do not place any components in an oven.

Situation

FROTHING PITCHER – After each use, thoroughly clean all components of the Frothing
Pitcher. Place them on the top rack of the dishwasher or wash by hand with warm water
and mild soap.

System will not brew • Make sure the System has power (see above).
• Check that the Water Reservoir is filled.

Clean the interior components after every 10 to 12 beverages:
Brewing components – To clean the interior brewing components, place a mug on
a the Drip Tray. Lift and lower the Brew Handle without inserting a Rivo™ pack and press the
Espresso Lungo Button. When the process is complete, discard the water from the mug.
FROTHING COMPONENTS – Fill Frothing Pitcher to MIN FILL with water. Secure the Lid
and place the Frothing Pitcher into the System. Press the Latte Froth Button and wait for the
cycle to complete. Remove the Frothing Pitcher from the System and carefully remove the
Lid. Discard the water and dry all components.
DRIP TRAY AND RIVO™ PACK BIN – The Drip Tray is designed to capture excess liquid
from the brewing process and will fill with liquid after 10 to 12 beverages. The Drip Tray
Indicator will become visible when the Drip Tray is almost full. The Rivo™ Pack Bin holds up to
12 used Rivo™ packs. Empty both components by carefully removing them from the System.
Empty contents of the Drip Tray into the sink and dispose of the used Rivo™ packs. Clean and
dry both components before returning them to the System.

SOLUTION

System does not have power • Plug System into an independent outlet.
• Make sure the Power Button is pressed.
• During normal operation, the System will shut off when it is
idle for longer than 2 minutes. Just press the Power Button
to restart.
• Check to be sure that the System is plugged in securely.
• Plug into a different outlet.
• Reset your home circuit breaker, if necessary.

Water Reservoir – The Water Reservoir should be cleaned regularly. The Water
Reservoir is not dishwasher safe. Wash by hand with warm water and mild soap.

TROUBLESHOOTING

System will not brew • System may be cold or frozen. Let System rest at room
temperature for at least 2 hours before powering on.
when used for the first time
• Make sure the System has power (see above).
System shuts off automatically • Under normal operation, the System will shut off when it is idle
for longer than 2 minutes. Just press the Power Button to restart.
• If the System shuts off in the middle of a brew (not from power
outage), make sure the Water Reservoir is filled.
There is water in the Drip Tray • Remember that any liquid overflow (from your mug or the
Water Reservoir) will be caught in the Drip Tray.
• When the Drip Tray is almost full, the red Drip Tray Overflow
Indicator will appear. Carefully remove the Drip Tray (there

may be hot liquid in it). Empty contents into the sink.
The Power Button does • The Power Button will only restart or turn on the System. It will
not turn the System off. The System will automatically shut off
not turn System off
after 2 minutes (see “System shuts off automatically,” above).
Red Indicator appears in Drip Tray • This means that the Drip Tray is almost full. Carefully remove
the Drip Tray (there may be hot liquid in it). Empty contents

into the sink.
The System pump is • The Water Reservoir needs to be refilled.
making a loud sound • Empty the Rivo™ Pack Bin.
The Brew Handle • A Rivo™ pack may have been inserted incorrectly. Lift and lower
the Brew Handle to adjust the Rivo™ pack.
won’t close
The espresso tastes weak • Ensure you are using a new Rivo™ pack. Rivo™ packs cannot
be reused.

De-scaling – Mineral content in water varies from place to place. Depending on the
mineral content of the water in your area, calcium deposits or scale may build up in your
System. Scale is non-toxic, but left unattended, it can hinder System performance.
Visit www.keurig.com to view our recommended de-scaling procedure.

The milk does not froth • Make sure you are using cold milk. Milk at room temperature
will not froth well.
The Control Panel Buttons are
flashing in a circular pattern

• The Water Reservoir needs to be refilled.

If other issues arise with your System, call Keurig Customer Service at 1.866.901.BREW (2739).
Damage to the System resulting from the failure to follow these instructions will void the warranty.
16

WARRANTY
Limited One Year Warranty
Keurig warrants that your Brewer will be free of defects in materials or workmanship under normal
home use for one year from the date of purchase. It is recommended that you fill out and return the
warranty card enclosed with your Brewer so that your purchase information will be stored in our system.
Keurig will, at its option, repair or replace a defective Brewer without charge upon its receipt of proof
of the date of purchase. If a replacement Brewer is necessary to service this warranty, the replacement
Brewer may be new or reconditioned. If a replacement Brewer is sent, a new limited one year warranty
will be applied to the replacement Brewer.
This warranty only applies to Brewers operated in the United States and Canada. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state and, in the case of
Canada, from province to province.
Only the use of Keurig Brewed® Rivo™ brand packs and accessories will guarantee the proper functioning
and lifetime of your Keurig Brewer. Any damage to or malfunction of your Brewer resulting from the use
of non Keurig Brewed® Rivo™ brand packs and accessories may not be covered by this warranty or may
result in a service fee if the defect is determined to be caused by such use.
What is not covered by the Limited Warranty?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS
PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING
FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not
allow the exclusion or limitations of incidental or consequential damages, so the above limitation or
exclusion may not apply to you depending on the state or province of purchase. Nor does this warranty
cover damages caused by use of non Keurig® Rivo™ brand packs or accessories, services performed by
anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig
parts, or external causes such as abuse, misuse, inappropriate power supply or acts of God.
Other Limitations
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER
WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES WITH RESPECT TO YOUR R500 System, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not
allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the
above limitation may not apply to you depending on the state or the province of purchase.
How do you obtain warranty service?
Keurig Systems are high-quality appliances and, with proper care, are intended to provide years of
satisfying performance. However, should the need arise for warranty servicing, simply call Keurig
Customer Service at our toll free phone number 1.866.901.BREW (2739). Please do not return your
System for servicing without first speaking to Keurig Customer Service to obtain a Returns Material
Authorization (RMA) number. Keurig Systems returned without an RMA number will be returned to the
sender without servicing.
Keurig, Incorporated
55 Walkers Brook Drive
Reading, MA 01867
1.866.901.BREW (2739)

Keurig, Incorporated
55 Walkers Brook Drive
Reading, MA 01867
Keurig, Incorporated is a
wholly-owned subsidiary
of Green Mountain
Coffee Roasters, Inc.
For Household Use Only
Made in China.
Printed in China.
© 2012 Keurig, Incorporated
All rights reserved

www.keurig.com | 1.866.901.BREW

P/N 60-202246-000 Rev A 06/12

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Derived From Instance ID        : xmp.iid:6356373940206811808391F270799C7A
Derived From Document ID        : xmp.did:74117FCF20071168B699B4654DDAB9D9
Derived From Original Document ID: xmp.did:74117FCF20071168B699B4654DDAB9D9
Derived From Rendition Class    : default
Doc Change Count                : 897
Format                          : application/pdf
Producer                        : Adobe PDF Library 9.9
Trapped                         : False
Postscript Name                 : FedraSans-Book, FedraSans-BookItalic, FedraSans-Light, FedraSans-LightItalic, FedraSans-LightSC, FedraSans-Medium, FedraSans-MediumItalic, FedraSans-MediumSC, FedraSans-Normal, ITCAvantGardeStd-XLt, Times-Roman, DINPro-Bold, DINPro-CondLight, DINPro-CondMedium, DINPro-Light, DINPro-Medium, DINPro-Regular
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Keurig Rivo Cappuccino And Latte System User Guide

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