Kodak Printer 3H0610 Users Manual NICMan.bk
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NIC front cover Page 1 Wednesday, July 15, 1998 2:30 PM KODAK 10/100 Network Interface Card KODAK XLS 8400 PS Color Printer KODAK XLS 8600/8600 PS Color Printer KODAK DIGITAL SCIENCETM 8650/8650 PS Color Printer KODAK PROFESSIONAL 8657 Color Printer KODAK DIGITAL SCIENCETM Desktop Color Proofer 9000 KODAK DIGITAL SCIENCETM DCP 9300 Proofer Part No. 3H0610 Contents CONTENTS 1 Kodak 10/100 NIC Introduction and ConÞguration ..................... 1-1 1.1 About this Guide.......................................................................................................... 1-1 1.2 Using this Guide .......................................................................................................... 1-1 1.3 Contents of this Guide ................................................................................................. 1-2 1.4 NIC Package Contents ................................................................................................. 1-3 1.5 Upgrading from a Kodak 10Mbit NIC ........................................................................ 1-4 1.6 Kodak 10/100 NIC Features ........................................................................................ 1-4 1.6.1 Hardware Features ............................................................................................ 1-4 1.7 Protocols ...................................................................................................................... 1-5 1.8 Network Performance .................................................................................................. 1-5 1.9 NIC and Printer Installation/Configuration Overview................................................. 1-5 2 NIC Installation and VeriÞcation ................................................... 2-1 2.1 Equipment Requirements............................................................................................. 2-1 2.2 Preparing the Kodak 8400/86xx series Printers........................................................... 2-1 2.3 Preparing the Kodak DCP 9000 and 9300 Proofers ................................................... 2-3 2.4 Installing or Removing the NIC................................................................................... 2-4 2.5 Printing a NIC Configuration Test Page...................................................................... 2-5 2.6 NIC Faceplate .............................................................................................................. 2-7 2.7 Operation Mode Switches............................................................................................ 2-7 2.8 Configuring the Network Parameters .......................................................................... 2-8 3 Windows - FastManage ConÞguration Utilities ........................... 3-1 3.1 FastManage Features ................................................................................................... 3-1 3.1.1 FastManage Hardware Requirements .............................................................. 3-2 3.1.2 Software Requirements .................................................................................... 3-2 July 1998 iii I N T R O D U C T I O N Contents 3.2 Extracting Files from the Windows Utilities Diskette................................................. 3-3 3.2.1 Setting up the FastManage Utilities ................................................................. 3-3 I N T R O D U C T I O N 3.3 Installing FastManage.................................................................................................. 3-4 3.4 FastManage - Discovery Application .......................................................................... 3-7 3.4.1 Opening the Discovery Application ................................................................. 3-8 3.4.2 Kodak Printer/Proofer NIC Icon Names ........................................................ 3-10 3.4.3 Discovery Application Tools ......................................................................... 3-11 3.4.4 Discovery Application Preferences ................................................................ 3-14 3.4.5 Application Launch Parameters ..................................................................... 3-17 3.4.6 Mib2 System Parameters ................................................................................ 3-18 3.5 Fastmanage - Kodak NIC Manager Application ....................................................... 3-20 3.6 NIC Manager Configuration Menus .......................................................................... 3-21 3.6.1 TCP/IP Configuration .................................................................................... 3-22 3.6.2 Novell Configuration ...................................................................................... 3-23 3.7 General Configuration ............................................................................................... 3-24 3.7.1 Ethertalk Configuration .................................................................................. 3-25 3.7.2 SMB Configuration ........................................................................................ 3-26 3.7.3 NetBIOS Configuration .................................................................................. 3-26 3.7.4 Status Menu .................................................................................................... 3-27 3.7.5 Help Menu ...................................................................................................... 3-27 3.8 FastManage - Ping Application ................................................................................. 3-27 3.9 FastManage - BOOTP Application........................................................................... 3-29 3.10 NetBeui Browsing and Sharing Abilities................................................................... 3-31 3.10.1 DOS Tools for NetBIOS ................................................................................ 3-32 3.11 Troubleshooting FastManage .................................................................................... 3-33 3.11.1 Error Messages ............................................................................................... 3-33 3.11.2 IP Address Validation Messages .................................................................... 3-34 3.11.3 Discovery Application Messages ................................................................... 3-35 3.11.4 Ping Application Message .............................................................................. 3-35 3.11.5 BOOTP Server Application Messages ........................................................... 3-36 iv July 1998 Contents 4 Novell NetWare ............................................................................... 4-1 4.1 NetWare Client Installation Overview ........................................................................ 4-1 4.2 Configuring in a Bindery Environment ....................................................................... 4-1 4.2.1 Configuring using PCONSOLE ....................................................................... 4-1 4.3 Configuring in an NDS Environment .......................................................................... 4-2 4.3.1 Configuring Your NDS Server using PCONSOLE ......................................... 4-2 4.3.2 Configuring the NIC for NDS .......................................................................... 4-3 4.3.3 Additional Queues ............................................................................................ 4-3 4.3.4 Creating an NDS Print Server Using NWadmin .............................................. 4-4 4.4 Configuring in a Mixed Bindery and NDS Environment ............................................ 4-7 4.5 Novell NetWare - AppleTalk....................................................................................... 4-9 4.5.1 Configuring Novell NetWare 3.x for AppleTalk ............................................. 4-9 4.5.2 Configuring Novell NetWare 4.x for AppleTalk ........................................... 4-10 4.6 Troubleshooting Netware .......................................................................................... 4-11 4.6.1 NIC Console Messages .................................................................................. 4-12 5 Windows for WorkGroups (3.x) ..................................................... 5-1 5.1 Configure the NIC ....................................................................................................... 5-1 5.2 Configure the Workstation for Printing ....................................................................... 5-1 6 Windows 95 ..................................................................................... 6-1 6.1 Configure the NIC ....................................................................................................... 6-1 6.2 Configure the Workstation for Printing ....................................................................... 6-1 6.2.1 Printer/NIC selection and printer setup using Win 95/NT Network Neighborhood: .................................................................................................. 6-2 6.2.2 Using the ÒAdd PrinterÓ Method ...................................................................... 6-3 6.2.3 Setting Printer Properties ................................................................................. 6-8 July 1998 v I N T R O D U C T I O N Contents 7 I N T R O D U C T I O N Windows NT 3.51Workstation/Servers ......................................... 7-1 7.1 Configure the NIC, if necessary .................................................................................. 7-1 7.2 Configure the print servers, if necessary ..................................................................... 7-1 7.2.1 Network Service and Protocol Installation ....................................................... 7-2 7.2.2 Windows NT Server Queues ............................................................................ 7-2 7.3 Configuring your Workstation for Printing ................................................................. 7-3 7.4 Adding a Printer........................................................................................................... 7-3 7.4.1 Adding a Printer ............................................................................................... 7-4 7.4.2 Printing via TCP/IP (LPR Port) ....................................................................... 7-5 7.4.3 Printing via AppleTalk ..................................................................................... 7-6 7.4.4 Printing via a Server/Print Queue ..................................................................... 7-8 7.4.5 Creating a Print Queue ..................................................................................... 7-8 8 Windows NT 4.0 Workstation/Servers .......................................... 8-1 8.1 Configure the NIC ....................................................................................................... 8-1 8.2 Configure Print Servers ............................................................................................... 8-1 8.2.1 Network Service and Protocol Installation ....................................................... 8-2 8.2.2 Windows NT Server Queues ............................................................................ 8-2 8.3 Configuring your Workstation for Printing ................................................................. 8-2 8.4 Printer/NIC selection and printer setup using Win 95/NT Network Neighborhood: .. 8-3 8.5 Adding a Printer to Your System using ÒAdd PrinterÓ................................................ 8-3 8.5.1 Printing Via TCP/IP (LPR Port) ....................................................................... 8-3 8.5.2 Printing via AppleTalk ..................................................................................... 8-6 8.5.3 Printing via a Print Queue ................................................................................ 8-8 8.6 Installing the Kodak Printer Driver ............................................................................ 8-9 8.7 Printer Properties ....................................................................................................... 8-13 8.7.1 Setting Up Output Properties ......................................................................... 8-13 9 Apple/Macintosh Environments .................................................... 9-1 9.1 Configuring the NIC .................................................................................................... 9-1 9.2 vi "NIC Configuration Test Page" vs "Printer Test Page" :............................................ 9-2 July 1998 Contents 9.3 Contents of NIC/Macintosh Utilities Diskette............................................................. 9-3 9.3.1 Using the Laserwriter Utility for Downloading Configuration Files ............... 9-4 9.4 Configuring Macintosh Systems for Printing .............................................................. 9-5 10 Unix Environment ......................................................................... 10-1 10.1 Configuring the NIC from Unix (TCP/IP) Platforms ................................................ 10-1 10.1.1 Setting the IP Address Using Arp and Telnet ................................................ 10-2 10.1.2 Verifying IP Address is Set Properly ............................................................. 10-3 10.2 Introduction to LPD/LPR........................................................................................... 10-3 10.2.1 Setting up LPD/LPR ....................................................................................... 10-4 10.2.2 Remote or Direct Network Spooling .............................................................. 10-4 10.3 Printer/NIC Setup using the Installation Script ......................................................... 10-4 10.4 Manual NIC Installation for BSD Machines ............................................................. 10-5 10.4.1 Manual NIC Installation for System V Machines .......................................... 10-5 10.5 Printcap File Parameters ........................................................................................... 10-7 10.5.1 TFTP Support for the printer/NIC .................................................................. 10-8 11 Printing .......................................................................................... 11-1 11.1 PostScript and Raster Modes ..................................................................................... 11-1 11.1.1 PostScript Drivers .......................................................................................... 11-1 11.1.2 Raster Drivers ................................................................................................. 11-1 11.1.3 Language Efficiency vs Network and Printer Performance ........................... 11-1 11.1.4 Non-Kodak Printer Software .......................................................................... 11-1 11.2 Changing between PostScript and Raster Printing Modes - Kodak 8xxx series Printers 11-2 11.3 Changing From PostScript to Raster Printing Modes - Kodak DCP9000 Proofers .. 11-3 11.4 Printing in PostScript Mode from Windows/DOS Systems ...................................... 11-4 11.4.1 Printing from Windows .................................................................................. 11-4 11.4.2 Printing from DOS ......................................................................................... 11-4 11.4.3 Eliminating ÒCtrlDÓs from Print jobs ............................................................. 11-5 11.5 Printing in PostScript Mode from Macintosh Systems.............................................. 11-5 11.6 Printing from BSD UNIX Systems............................................................................ 11-6 July 1998 vii I N T R O D U C T I O N Contents 11.7 Printing from UNIX System V Systems.................................................................... 11-6 I N T R O D U C T I O N 11.8 Printing from VMS Systems...................................................................................... 11-7 11.8.1 Printing in Raster Mode from Windows and Macintosh Platforms ............... 11-7 12 Troubleshooting ........................................................................... 12-1 12.1 Verifying Standalone Printer Functions .................................................................... 12-5 12.2 Verify Network Connectivity .................................................................................... 12-6 12.3 Verify Network Parameters ....................................................................................... 12-6 12.4 Verify Application and Printer Parameters................................................................ 12-7 12.5 Novell NetWare Installations..................................................................................... 12-7 12.5.1 Netware debug via Telnet session .................................................................. 12-8 12.6 NT Installations........................................................................................................ 12-10 12.7 AppleTalk Installations............................................................................................ 12-11 12.7.1 PostScript mode ............................................................................................ 12-11 12.8 TCP/IP Installations................................................................................................. 12-12 Appendix A NIC Telnet ........................................................................ A-1 A.1 NIC Telnet Mode ........................................................................................................ A-1 A.2 NIC Telnet Session ..................................................................................................... A-1 A.3 Telnet Diagnostic and Configuration Commands ...................................................... A-2 A.4 Sample Telnet Session depicting Monitor options ..................................................... A.4.1 CÑConfigure Console (for status monitoring)............................................... A.4.2 DÑDisplay summary configuration parameters............................................. A.4.3 FÑFlash firmware load enable/disable........................................................... A.4.4 IÑDisplay/set IP address ................................................................................ A.4.5 LÑLimit monitor network access by password ............................................. A.4.6 NÑNetwork protocols menu .......................................................................... A.4.7 TÑTCP/IP (sockets, lpd, rarp, bootp, tftp) options ........................................ A.4.8 ZÑReset nvram to factory defaults ................................................................ A.4.9 +ÑPrint PostScript test page .......................................................................... A-2 A-2 A-2 A-3 A-3 A-4 A-4 A-5 A-6 A-6 A.5 Finishing Up a Telnet Session .................................................................................... A-6 viii July 1998 Contents Appendix B Third Party Network Applications and Utilities ........... B-1 B.1 Windows 95 LPR Utilities........................................................................................... B-1 B.2 PC-NFS for Windows.................................................................................................. B-1 Appendix C Upgrading NIC Firmware and Resetting NIC to Factory Defaults ............................................................. C-1 C.1 Upgrading the Flash EPROMs .................................................................................... C-1 C.2 Using the Network Download Procedure .................................................................... C-1 C.2.1 Downloading the Flash Image.......................................................................... C-1 C.2.2 Recovering from a Failed Download ...............................................................C-2 C.2.3 Restoring the Alternate Bank Image ................................................................C-2 C.2.4 Completing the Download ...............................................................................C-3 C.2.5 Flash Download Commands ............................................................................C-3 C.3 Resetting the NIC to Factory Defaults......................................................................... C-4 Appendix D NIC SpeciÞcations .......................................................... D-1 D.1 RJ-45 Connector ......................................................................................................... D-1 D.2 Climate: Storage Temperature .................................................................................... D-2 D.3 Electrical UTP Interface ............................................................................................. D-2 D.4 Regulatory Approvals ................................................................................................. D-2 D.5 Test Print Settings When Using Defaults ................................................................... D-2 Appendix E Technical Assistance ..................................................... E-1 Index ......................................................................................... Index-1 July 1998 ix I N T R O D U C T I O N Kodak 10/100 NIC Introduction and Configuration 1 Kodak 10/100 NIC Introduction and ConÞguration I N T R O D U C T I O N 1.1 About this Guide This guide provides information about the Kodak 10/100 Network Interface Card (NIC) features, installation and conÞguration. This NIC can be used with the following printers and proofers: ¥ Kodak XLS 8400 PS color printer ¥ Kodak XLS 8600/8600 PS color printer ¥ Kodak Professional 8657 color printer ¥ Kodak Digital ScienceTM 8650/8650 PS color printer ¥ Kodak Digital ScienceTM desktop color proofer 9000 ¥ Kodak Digital ScienceTM DCP 9000 proofer This NIC cannot be used with the Kodak Professional 8670 PS printer. 1.2 Using this Guide This guide is intended for system administrators responsible for conÞguring, maintaining, and troubleshooting computers and peripherals in networked environments. July 1998 1-1 Kodak 10/100 NIC Introduction and Configuration I N T R O D U C T I O N It is also intended for administrators and experienced users responsible for conÞguring individual workstation platforms. This guide assumes an understanding of Novell IPX, EtherTalk, TCP/IP, and/or NetBeui networking protocols, and administrative experience with Novell, Macintosh, Windows and/or Unix platforms. This guide provides procedures for installing the NIC hardware, conÞguring the NIC, conÞguring print queues, and conÞguring user workstations. This guide does not describe how to operate a printer or proofer. For that information, refer to the appropriate printer or proofer user guides. 1.3 Contents of this Guide Chapter 1 - Introduction and ConÞguration Overview: Provides overviews of the Kodak 10/100 NIC used with Kodak Printers and Proofers. Also provides an overview of NIC and printer installation and conÞguration procedures. Chapter 2 - NIC Hardware Installation: Has instructions for installing the Kodak 10/100 NIC hardware in Kodak printers and proofers. Also provides initial powerup details for verifying proper installation. Chapter 3 - Windows - FastManage Utilities: Has instructions for installing FastManage utilities for conÞguring the NIC from Windows platforms. Also describes the use of the FastManage utilitiesÑ Discovery, Kodak NIC Manager, BootP and Ping. Chapter 4 - Novell Netware Server: Has procedures for setting up Novell Netware Bindery or NDS server print queues to accommodate Kodak printers. Chapter 5 - Windows for Workgroups (3.x) Chapter 6 - Windows 95 Chapter 7 - Windows NT 3.51 Chapter 8 - Windows NT 4.0 Chapter 9 - Apple Macintosh 1-2 July 1998 Kodak 10/100 NIC Introduction and Configuration Chapter 10 - Unix Chapter 11 - Network Printing: Summarizes techniques for printing from Windows, Macintosh and Unix platforms. Chapter 12 - TroubleShooting: Provides ßow charts and speciÞcs on various steps. Appendix A - Telnet ConÞguration Utilities Appendix B - 3rd Party Networking Utilities Appendix C - Upgrading NIC ÒFlashÓ Firmware Appendix D - NIC SpeciÞcations Appendix E - Technical Assistance 1.4 NIC Package Contents The Kodak 10/100 NIC may come already installed in your printer; it may also be separately purchased as an option to support network printing. If the NIC was pre-installed, the following items should be included with the printer, software and documentation packages: ¥ 10/100 Network Interface Card ¥ UserÕs Guide (this manual) ¥ 1 diskette - ConÞguration Utilities for DOS/Windows ¥ 1 diskette - ConÞguration Utilities for Macintosh ¥ 1 diskette - ConÞguration Utilities for Unix ¥ Ethernet Hardware Address labels ¥ Anti-static strap ¥ Kodak Printer Drivers and Export Modules for Windows and/or Macintosh. If you purchased the NIC as an option, you should have all the items listed above except the Windows and Macintosh drivers and export modules software and documentation. These items were included with your printer. July 1998 1-3 I N T R O D U C T I O N Kodak 10/100 NIC Introduction and Configuration 1.5 Upgrading from a Kodak 10Mbit NIC I N T R O D U C T I O N The Kodak 10/100 Mbit NIC may be used to upgrade any Kodak printers that are currently using a Kodak 10Mbit NIC with a ÒMIL-3007EKÒsticker on the bottom of the NIC. Note: This manual is applicable only to Kodak printers using this Kodak 10/100 NIC upgrade relative to NIC conÞguration methods. 1.6 Kodak 10/100 NIC Features The NIC is an autodetecting 10 or 100 Mbps, network interface card that allows users to connect directly to a Kodak printer or proofer on Ethernet networks using 10BaseT or 100BaseT network media. The NIC connects printers directly to Ethernet networks utilizing IPX, EtherTalk, TCP/IP and/or NetBios/Netbeui protocols in support of Novell NetWare 3.x, Netware 4.x, Netware NDS, IBM OS/2, MS-DOS, Windows 3.x, Windows 95, Windows NT 3.51, Windows NT 4.0, Macintosh and Unix environments. In general, any system that supports the NIC protocols should be able to use this NIC to print to Kodak printers. 1.6.1 1-4 Hardware Features ¥ NIC motherboard, with Ethernet controller and custom shared DMA interface to Kodak printer. The NIC connects directly to Ethernet networks via an RJ-45 connector. ¥ CPU: An Intel 80186 processor, with a 16 MHz clock. ¥ 1 MByte of memory via Flash EPROMs: 2 Flash EPROMs are 29F040 devices. Each EPROM is 4 Mbits and arranged in 2 ´ 256k ´ 8 format. Firmware upgrades of the ßash EPROMs can be done via network connections. ¥ MAC chipset: Ethernet controller is 10/100 Mbps, with SRAM for data buffering, and its own memory management.10 Mbit vs. 100 Mbit autosensing accommodates network speed capabilities. ¥ 2 switches on the NIC faceplate provide Normal, Normal + Telnet, and NIC conÞguration test page modes of NIC operation. ¥ Green and Yellow LEDs indicate network connectivity and trafÞc. July 1998 Kodak 10/100 NIC Introduction and Configuration 1.7 Protocols ¥ The NIC supports TCP/IP, Novell IPX, EtherTalk and NetBeui/NetBios protocols. ¥ Users can print in either PostScript or raster mode. IMPORTANT: Printing in raster mode using EtherTalk is possible only from a Macintosh. For non-Macintosh systems using EtherTalk, you can print only in PostScript mode. 1.8 Network Performance Network performance depends heavily on the topology of a network (networked elements, that is, the # of users/nodes, inter-connectivity and conÞguration of hubs, switches, subnets, routers, etc.) and will vary for speciÞc environments. A color-capable printer accepting large print jobs (1 to 100 Mbytes) may be a critical factor in environments where network utilization optimization is critical. A Kodak printer with a Kodak 10/100 NIC operating in a 100 Mbit environment may drastically improve your networkÕs performance because it will only require a fraction (1/10) of the subnet network bandwidth that would be necessary if it was operating at 10 Mbits. 1.9 NIC and Printer Installation/ConÞguration Overview The diagram on the next page and the text that follows provide an overview of NIC and printer installation and conÞguration procedures. July 1998 1-5 I N T R O D U C T I O N Kodak 10/100 NIC Introduction and Configuration I N T R O D U C T I O N Printer/NIC Installation and ConÞguration Overview Step 1:Determine your Network and Printing Environment. (Ch1:Intro/Overview) NIC supports TCP/IP, Novell Netware, AppleTalk & Native Windows (NetBeui) Protocols. Step 2: Gather Necessary Hardware & Software Components. (Ch1:Intro/Overview) NIC, NIC ConÞg S/W, Printer, Printer ConÞg S/W, i.e.PostScript Drivers and Raster Export Modules NIC Pre-installed in Printer? No Step 3: Install the NIC in the Printer. (Ch2:NIC Install) Requires NIC, Phillips or T10 Torque Screwdriver, and Static Strap. Yes Step 4: ConÞgure the NIC. (Ch3:FastManage, Ch9:Apple/Macintosh, Appendix: A Telnet) Recommendation: Use defaults until successful network printing is demonstrated. Complete the following if using TCP/IP. (TCP/IP minimally requires an IP Address). The quickest method (when IP = 0.0.0.0) is to use ÒarpÓ and ÒtelnetÓ commands. 1) Set NIC mode switches in Telnet mode (D1 up, D2 down) and power cycle printer. 2) Use arp -s3) Use telnet 2002. 5) Follow Telnet Ethernet>TCP/IP>Set IP menus to set IP address and then Reset the NIC. 6) Power cycle the printer. Use Server Print Queues? Yes Step 5:ConÞgure Server (Ch4:Novell, Ch7/8 Windows NT, Ch10:Unix) No Step 6: ConÞgure Workstations for PostScript and/or Raster Mode Printing. (Ch5-8 Windows, Ch9 Macintosh) Install proper PostScript Driver (for printer in PostScript mode) and/or Kodak Export Module plug-in (for printer in raster mode). Step7:Printer in PostScript Mode (Ch11:Printing) Use File > Print from Applications and Select the Kodak Printer. 1-6 Step7:Printer in Raster Mode (Ch11:Printing) Use File > Export from Adobe PhotoShop and Select the Kodak Printer. July 1998 Kodak 10/100 NIC Introduction and Configuration Step 1: Assess your network/printing environment Consult with your system/network administrator regarding ¥ Protocols: Determine the network protocol(s) (TCP/IP, Novell IPX, AppleTalk and/or NetBIOS) to use for communicating to the printer/ NIC. ¥ NIC ConÞguration Platform: Determine the platform that is appropriate for conÞguring NIC network parameters. ¥ Servers: Determine any servers that will be used to spool and manage jobs sent to corresponding printer queues. ¥ Printing Platforms: Determine the workstation platforms that will be used for creating and sending print jobs. Step 2: Gather the necessary components ¥ Hardware: Kodak printer, Kodak 10/100 NIC, and network cabling certiÞed for 10 or 100 Mbit operation depending on the speed of your network. ¥ Networking components: Networking components (cables, converters, hubs, etc.) are not included with the NIC. You must purchase interconnecting networking components needed to support a speciÞc environment separately. If a BNC (10Base2) connection is required, purchase a BNC/RJ45 transceiver or hub from your local dealer or distributor. If a direct RJ45 (10/100BaseT) connection from a single computer to a printer is required, a mini-hub and two network cables should be used, minimally. We do not recommend using an Rx/Tx crossover cable to defeat the need for a hub because it is a custom cable that may not be available from a local dealer/distributor. Refer to the RJ54 connector description in Appendix D. ¥ July 1998 NIC ConÞguration Software: Determine the NIC conÞguration utility software appropriate for the platform. Use FastManage Utilities (provided) or NBMon for Windows platforms, Laserwriter Utilities (provided) for Macintosh platforms. Telnet (not provided) can be used for any platform that supports TCP/IP. 1-7 I N T R O D U C T I O N Kodak 10/100 NIC Introduction and Configuration I N T R O D U C T I O N ¥ Windows & Macintosh Printer ConÞguration Software: PostScript drivers for Kodak printers for printing when the printer is in PostScript mode and Export modules for printing when the printer is in raster mode. For Unix platforms, refer to Appendix E, Technical Assistance. ¥ Printer/NIC documentation and software: If you cannot locate the software that came with your printer and NIC, the latest printer and NIC documentation and software are available on the Kodak Web site (www.kodak.com). You may wish to copy components that are pertinent to your printer and NIC to a local server for quick access by those who are responsible for setting up their individual workstations. Note: If you have problems related to printer or NIC software, check the Kodak Web site (www.kodak.com) to verify that you have the latest version. Download the latest version, if necessary. Step 3: Install the NIC hardware, if necessary ¥ Install the NIC in the Kodak printer, if necessary. Refer to the NIC Hardware Installation chapter for installation details and to verify proper NIC operation on powerup. Step 4: ConÞgure the NIC from the desired platform 1-8 ¥ NIC Defaults: We recommend that you use the default parameters initially until the printer functions on your network. ¥ NIC ConÞguration SW: If you decide not to use the defaults, install the remote conÞguration software utilities appropriate for the platform. Refer to the appropriate chapter for details. July 1998 Kodak 10/100 NIC Introduction and Configuration NIC ConÞguration Software ¥ Windows: The NIC may be conÞgured from Windows-based platforms using NIC FastManage, NBMon or Telnet utilities. Refer to the Windows FastManage Utility chapter. ¥ Macintosh: The NIC may be conÞgured from Macintosh-based platforms using NIC LaserWriter utilities. Refer to the Apple Macintosh - Laserwriter Utilities section. Telnet may also be used. ¥ Unix: Use Telnet utilities. ¥ Telnet: The NIC may be conÞgured from any platform supporting TCP/ IP via TELNET utilities after an IP address has been established. Refer to Appendix A, Telnet. IMPORTANT: This 10/100 NIC is configurable ONLY by using remote configuration utilities listed above. Use of the front control panel and corresponding test page is not pertinent to this NIC. Step 5: ConÞgure the print servers, if necessary Determine whether server print queues will be used and conÞgure the appropriate servers. Chapter 4 describes how to conÞgure Novell servers. Procedures for conÞguring Windows NT servers are identical to procedures for conÞguring Windows NT workstations with the exception of ÒsharingÓ the printer. Refer to Windows NT chapters. Step 6: ConÞgure the printer on workstations Determine the printer modes (PostScript and raster) that will be used. Install the PostScript and raster printer software. PostScript mode: PostScript printer drivers or PPDs must be installed on each platform that prints to the printer. July 1998 1-9 I N T R O D U C T I O N Kodak 10/100 NIC Introduction and Configuration Raster mode: Printer drivers (referred to as Export Modules) must be installed on each platform that prints (exports) Þles to the printer. Export modules are used with Adobe PhotoShop and with the Kodak Printer Calibration Utilities. Applications that are Adobe Photoshop Plug-in module-compliant could also use a Kodak printer export module. I N T R O D U C T I O N Platform Print Drivers: Kodak develops printer-speciÞc drivers and export modules for Macintosh and most PC platforms. Drivers for other platforms (that is, Unix) may be available through alternate vendors who support Kodak printers. Refer to Appendix E if necessary. If a Kodak driver is not available for a particular platform, you can use a generic PostScript driver; however, it may not support all printer features. Step 7: Printing Refer to Chapter 11, Printing, for information about mode selection and printing to Kodak printers in PostScript or raster mode. Troubleshooting Refer to chapter 12, Troubleshooting, before contacting your retailer (1st)or Kodak (2nd) for technical assistance. 1-10 July 1998 NIC Installation and Verification 2 NIC Installation and Verification This chapter describes how to install the NIC in the Kodak XLS 8400 and 8600 printers, the Kodak Digital Science 8650 printer, the Kodak Professional 8657 printer, the Kodak Digital Science Desktop Color Proofer 9000, and the Kodak Digital Science DCP 9300 Proofer. It also describes how to run the verification test using the default configurations after the NIC is installed. See the last part of this chapter for information about NIC LEDs and operating mode switches for power-up hardware verification. For a fee, you may have a Kodak service representative install the NIC in the printer. This fee covers hardware installation only. Network setup tasks are still your responsibility. If you install the NIC yourself, you are responsible for any damage that occurs during installation. 2.1 Equipment Requirements When installing a new NIC or replacing a NIC, you need 2.2 • a Phillips-head or Torque-head (T15) screwdriver. Check the rear of the printer to determine the screwdriver you need. • network cabling certified for 10 and/or 100 Mbit operation depending on the speed of your network. The Kodak Printer and NIC support 10BaseT or 100BaseT cabling directly. For 100 Mbit operation, use category 5 (CAT 5), unshielded twisted pair (UTP) cabling. Preparing the Kodak 8400/86xx series Printers 1. Turn off and unplug the printer. July 1998 2-1 I N S T A L L A T I O N NIC Installation and Verification 2. Attach the wrist portion of the antistatic strap to your wrist. Attach the other end of the strap to the metal plate on the back of the printer. I N S T A L L A T I O N CAUTION: Wear the antistatic strap when you open the back of the printer, remove the NIC from the antistatic bag, and install the NIC. This helps prevent static discharge damage to the printer and the NIC. 3. Remove the three screws that hold the NIC slot cover (or existing NIC) in place and set the slot cover aside. Also, remove the five screws on the back of the printer. 2-2 July 1998 NIC Installation and Verification 4. Grasp the two black handles on the metal plate. Slowly pull the drawer out about six inches. A The printer is ready. Continue to Section 2.4, Installing the Network Interface Card. 2.3 Preparing the Kodak DCP 9000 and 9300 Proofers 1. Turn off and unplug the proofer. July 1998 2-3 I N S T A L L A T I O N NIC Installation and Verification 2. Attach the wrist portion of the antistatic strap to your wrist. Attach the other end of the strap to the metal plate on the electronics drawer on the proofer. I N S T A L L A T I O N CAUTION: Wear the antistatic strap when you remove the electronics drawer, remove the NIC from the antistatic bag, and remove or install the NIC. This helps prevent static discharge damage to the proofer and the NIC. 3. Remove the three screws that hold the NIC in place. Also, remove the four screws (two on each side) on the back of the proofer holding the electronics drawer with cable connectors in place. 4. Grasp the black handle on the metal plate. Slowly pull the drawer out about six inches. The proofer is ready. Continue to Section 2.4. 2.4 Installing or Removing the NIC Do as follows to install and seat the NIC. Note: To remove a NIC, complete these steps in reverse order. On some printers/proofers, you may need to squeeze the standoffs with pliers to remove the NIC. 1. Remove the NIC from its antistatic bag. 2-4 July 1998 NIC Installation and Verification 2. Hold the card so that the printer connector is facing down and the network cable receptacle is toward you. 3. Tilt the card at about a 30-degree angle, and slide the front into the NIC slot. Seat the card by positioning the connector on the bottom of the card against the receptacle on the mother board. Press the card gently into place. The network cable receptacle should be accessible through the front of the slot. 4. Secure the NIC faceplate to the printer / proofer back plate by replacing the three screws you removed. 5. Grasp the handles on the back of the printer and slide the back of the printer in. 6. Replace any back panel screws that you removed. 7. Attach the Ethernet cable to the network cable receptacle on the NIC. 8. Plug in the power cord. 2.5 Printing a NIC Configuration Test Page Note: Make sure that the Ethernet cable is connected. 1. Set the Operational Mode Switches in Test Page Mode (D1 Down, D2 Up). A NIC Configuration Test Page will be generated when the printer reaches its READY state. 2. Power up the printer. The NIC will do a self-test at startup. 3. Check the LEDs during the Power Up/ Initialization phase. The following should occur: July 1998 2-5 I N S T A L L A T I O N NIC Installation and Verification The green Link LED should come ON and remain ON until the printer reaches READY. I N S T A L L A T I O N The yellow Net Traffic should blink 3 to 4 times a second until the printer reaches READY. This process may occur twice; the NIC will start a power up sequence and then the printer will issue an additional NIC reset during the printer initialization sequence. 4. Check the LEDs again after the printer reaches READY. Ready indicates the NIC is connected to the network. The green Link LED should come ON and remain ON (this indicates that there is connectivity to a network hub/switch). The yellow Net Traffic LED should blink intermittently as it detects traffic on the network. If the LEDs do not behave as described above, refer to page 12-3. There is also the possibility that the NIC may be defective. 5. Check the NIC Configuration test print. Keep it to refer to when configuring NIC network-related parameters. 6. If you have taken the default settings and will not be using TCP/IP, the installation is complete. Proceed to the chapter that describes installing the printer on your system. If you will be using TCP/IP, continue to section 2.8. Note: Do not confuse this “NIC configuration” test page with the “Printer” test page that is produced from the printer front control panel. This 10/100 NIC is completely configured using remote configuration utilities. If you are not using NIC factory defaults and are concerned with discrepancies between test pages, you should also enter pertinent parameters, i.e.,TCP/IP address, via the front control panel. 2-6 July 1998 NIC Installation and Verification 2.6 NIC Faceplate The illustration below shows the NIC faceplate (as seen from the rear of the printer after installation). Kodak 10/100 NIC D1 D2 NET Normal LNK Switches: D1 and D2 are operation mode switches; they are shown in Normal Operation Mode for printing (D1 & D2 Up). LEDs: NET (Yellow) and LNK (Green) LEDs show network traffic and connectivity. Ethernet Address: A unique NIC Ethernet address is assigned to each NIC (i.e. 0040C8 1234AB). The first six digits are always 00:40:C8. The last six digits are unique to each NIC. Network Broadcasts: The NIC uses its Ethernet address to advertise itself on Macintosh via Appletalk and on Windows via NetBeui as “KDxxxxxx” where “xxxxxx” are the last six digits of the address. For example, a NIC with the address 0040C81234AB would advertise itself as KD1234AB throughout. 2.7 Operation Mode Switches Refer to the following table to select a NIC operating mode. Selecting a NIC Operating Mode D1 D2 Mode Up Up Normal Up Down Down Down Telnet Diagnostic Reset to Defaults July 1998 Description Default. Does not allow a telnet connection. Users can print to the unit. Allows a telnet connection to change its parameters. Users can also print. This setting is used to reset the NIC to use factory default configuration parameters. 2-7 I N S T A L L A T I O N NIC Installation and Verification Selecting a NIC Operating Mode I N S T A L L A T I O N Down Up Test Page A parameter test page is generated when you power cycle the printer. Print jobs are not accepted. NOTE: The printer must be in PostScript mode. For raster-only printers, obtain the parameters via a Telnet session. Power cycle the device whenever you reset the switches. When finished in any mode, return the switches to Normal or Telnet mode, then power cycle the device again for printing. 2.8 Configuring the Network Parameters If you will be using TCP/IP, configure the NIC networking parameters. TCP/IP requires an IP address. You can set this up using Arp, then use a NIC configuration utility to save the IP address. Note: Default configuration parameters should suffice for getting started with IPX, EtherTalk or NetBeui protocols. To use TCP/IP: 1. Set the operating mode switches to Telnet (D1 Up, D2 Down). 2. Power cycle the printer/NIC. 3. Map an IP address to the NIC Ethernet address using Arp. Note: You can use Arp only if the computer supports TCP/IP and the existing IP address is 0.0.0.0. If an IP address already exists, change it using a NIC configuration utility. Use the syntax your system requires for mapping an IP address to the hardware address. If needed, obtain the syntax using your system help. EXAMPLE: for MS-DOS, when the hardware address = 0040C8:1234AB and the IP address = 2.4.6.8, type: arp -s 2.4.6.8 00-40-C8-12-34-AB Note: If an error occurs, type arp or arp /help for the proper syntax for your system. 4. To use Telnet (with MS-DOS), type telnet 2.4.6.8 2002 Note: 2002 is the NIC’s diagnostic port. 2-8 July 1998 NIC Installation and Verification Follow the telnet menu to set the TCP/IP address; save it using the NIC Reset command and then power cycle the printer. If needed, see the platform-specific chapters for details on configuring NIC network-related parameters from that platform. Next, you need to configure the computers for printing. Refer to the platform-specific chapters for details. July 1998 2-9 I N S T A L L A T I O N Windows - FastManage Configuration Utilities 3 Windows - FastManage ConÞguration Utilities Windows FastManage Utilities: FastManage Utilities allow you to conÞgure the NIC remotely from Windows platforms. They provide complete control over all network protocols and related parameters via a graphical user interface. Alternate Method: You can also use Telnet to conÞgure and troubleshoot the NIC from any platform that supports TCP/IP communications. Refer to Appendix A for information on using Telnet. Initial NIC check and printer setup using Win 95/NT Network Neighborhood: If you have network browsing capabilities and you select Workgroup, you should be able to see the printer/NIC initially advertising itself as KDxxxxxx, where ÒxxxxxxÓ is consistent with the last six digits of the Ethernet address for the NIC. This is just an initial check that the NIC is functioning on your network. You must still use conÞguration utilities to conÞgure non-default network parameters. If you are comfortable with NIC conÞguration defaults, then you could select the ÒKDxxxxxxÓ printer/ NIC. Windows will prompt you to install a print driver, if necessary. After installing an appropriate printer driver, you will be able to select the printer within an application ÒPrintÓ window and and print to that printer. 3.1 FastManage Features FastManage consists of the following applications: July 1998 ¥ Discovery Application: Used to Þnd devices that have an SNMP agent on the network. An icon is displayed for each discovered device. ¥ Kodak NIC Manager: Used to Þnd and conÞgure Kodak10/100 NICs used in Kodak printers. ¥ BOOTP Server: Allows you to assign IP addresses dynamically to devices on the network. ¥ Ping: A stand-alone program for debugging. You can ping the NIC IP address to verify that is functional via the network. ¥ On-line help: A list of available help options. ¥ Uninstall FastManage: Removes FastManage from a system. 3-1 F A S T M A N A G E Windows - FastManage Configuration Utilities 3.1.1 FastManage Hardware Requirements FastManage requires: F A S T M A N A G E ¥ A 486 Pentium PC, 66 Mhz computer or higher ¥ 16 MB of RAM or higher ¥ At least 4 MB of free disk space ¥ Microsoft Windows 3.1 or higher ¥ Ethernet card installed FastManage runs as a stand-alone tool (that is, users need not have any TCP/IP packages on their systems). However, if a system has any Winsock compatible TCP/IP stacks (that is, PC/TCP, Chameleon, or LAN Workplace), FastManage will co-exist with these packages. FastManage runs on top of public domain packet drivers as well as ODI drivers. 3.1.2 Software Requirements IP ConÞguration ¥ Packet or ODI Driver must be loaded for the PC network interface. ¥ For ODI Drivers, add the following line to the net.cfg Þle: Frame Ethernet_II IPX ConÞgurations ¥ Novell 4.1 Drivers for Windows and DOS. Refer to the Novell Netware Documentation for information. ¥ ODI Driver must be loaded for the PCÕs network interface. NetBIOS ConÞguration ¥ 3-2 NetBIOS over NetBEUI network conÞguration for Windows 3.11 or Windows 95. July 1998 Windows - FastManage Configuration Utilities 3.2 Extracting Files from the Windows Utilities Diskette The NIC.exe Þle on the diskette is a compressed archive of DOS/ Windows for conÞguring the NIC networking parameters. To effectively manage these Þles, do as follows: 1. Create a KODAK directory/folder on your hard drive, then copy the NIC.exe Þle to that folder 2. From a RUN or MS-DOS window, type NIC -d to extract and decompress the directories and Þles. DOS and FASTMAN directories and Þles appear in the KODAK directory. The FASTMAN directory contains the Kodak FastManage Utility Setup Þles that are used when running setup.exe.The DOS directory contains the PrintMon and NBMon utilities that are used to detect and conÞgure the NIC in a DOS environment. 3.2.1 Setting up the FastManage Utilities To set up the FastManage utilities, run setup.exe (in the FASTMAN directory), then follow the on-screen prompts. We recommend using the FM default installation directory. The default installation directory, FM, will contain the Kodak Fast Manage Utilities for Windows, including Discovery, NIC Manager, and BOOTP. You access the utilities, which are graphical user interfaces for detecting and conÞguring NICs in your network environment, from the Start/Program menu. July 1998 3-3 F A S T M A N A G E Windows - FastManage Configuration Utilities 3.3 Installing FastManage To install FastManage on MS windows: 1. Select Run from the File menu. 2. Type c:\Kodak\Fast\setup.exe on the command line and click OK. The FastManage Welcome screen appears. F A S T M A N A G E 3. Register FastManage and click Next. 4. ConÞrm that the registration is correct and click Next. The screen below appears. 5. Choose one or more protocolsÑIP, IPX, and/or NetBIOSÑto search for the Kodak NIC. Then click Next. If multiple protocols are selected simultaneously, the same NIC will appear multiple times displaying a name or address that is pertinent to each protocol that discovers the NIC. In an environment with many Kodak printers with this 10/100 NIC, multiple displays of the same NIC could lead to confusion. Recommendation : Select only 1 protocol that is prevalent on your network to discover the NIC. If the Kodak NIC does not appear in ÒDiscoveryÓ, then use the ÒParameters > DiscoveryÓ pulldown menu to de-select that protocol and select a different protocol. 3-4 July 1998 Windows - FastManage Configuration Utilities Note: IPX support requires that DOS and Windows drivers for Novell already be installed. If you selected IP, continue to the next step. Otherwise, jump to step 7. 6. (If you selected IP) Specify the local workstationÕs IP address and subnet mask. Then click Next. Note: The Gateway parameter is optional. The NIC IP address can be established after these utilities are installed. July 1998 3-5 F A S T M A N A G E Windows - FastManage Configuration Utilities ¥ If the IPX protocol is loaded and running on a system running Windows 95, the check box for Send NetBIOS over IPX should not be checked. Send NetBIOS over IPX is located in the Control Panel--> Network--> IPX Compatible Protocol screen. ¥ F A S T M A N A G E Open up the Control Panel, Networks screen. Choose NetBEUI protocol. Check the checkbox marked Set this Protocol to be the Default Protocol. In Windows 95, it is located in the Advanced Options window. 7. Choose the location in which to install the FastManage application (the default location is FM) then click Next. A progress bar shows the progress of the installation process. 8. When prompted for a menu item for FastManage in NWADMIN utility, answer Yes or No. If you say Yes, a snap-fp.dll Þle is copied to the Windows directory and the nwadmin.ini Þle is updated. IMPORTANT: The NWADMIN utility must be loaded if you want to have a menu item. If it is not loaded, an error message appears. 9. Click Finish when installation is complete to have FastManage restart the system. Note: If you choose not to restart at this time, you will be asked if you want to view the ReadMe Þle. Enter Yes or No. 3-6 July 1998 Windows - FastManage Configuration Utilities Once the system is operational, the FastManage screen appears. 3.4 FastManage - Discovery Application The Discovery application detects network SNMP manageable devices on IP, IPX, and NetBEUI (NetBIOS) networks. On IP networks, Discovery supports and performs the following: ¥ Reads entries from a local host table and sends an SNMP query to each. ¥ Pings a local broadcast address to detect all devices. ¥ Detects the current subnet devices using the subnet mask and the IP address of the device. ¥ Through SNMP traps, FastManage sends a power-on trap at powerup if they are conÞgured with a manager address. Discovery options are conÞgurable and are stored in the issnmp.ini Þle. Discovery uses the thumbnail (icon) to identify an SNMP device and then displays it to represent the product. Click the thumbnail once to display information for that device. Double-click the thumbnail to launch the device. July 1998 3-7 F A S T M A N A G E Windows - FastManage Configuration Utilities Discovery supports a limited amount of placement so that you can position the device on the ÒmapÓ most suited to your needs. You can also make devices that you do not want to manage invisible, store a map, or restore an old map. Discovery also contains a TFTP client. You can select a device and download ßash image to upgrade the device to a different Þrmware level. F A S T M A N A G E Note: Kodak printers with a Kodak10 MBit NIC do not appear in Discovery. ConÞguration utilities provided for this Kodak10/100 NIC are not applicable to the Kodak10 MBit NIC. 3.4.1 Opening the Discovery Application After FastManage installation is complete, the Kodak FastManage window should appear. If the window does not appear, from the Program Manager, double-click on the FastManage for Kodak NIC icon. 3-8 July 1998 Windows - FastManage Configuration Utilities To open the Discovery Application,double-click on the icon. A Discovery Map appears with all detected devices. F A S T M A N A G E If, during installation, you chose more than one protocol to Þnd SNMP devices, an icon will be displayed for each protocol you chose. Recommendation : Select only one protocol that is prevalent on your network to discover the NIC. If the Kodak NIC does not appear in ÒDiscovery,Ó use the ÒParameters > DiscoveryÓ pulldown menu to deselect that protocol and select a different protocol. Note: You may need to use Discovery ÒOptions > Discover HostsÓ from the pulldown menu if your Kodak printers do not appear in the Discovery window at Þrst. Click once on a ÒKodak Printer/ProoferÓ icon to highlight it. The device type appears at the bottom of the discovery map. Click on the icon again to view its system information. July 1998 3-9 Windows - FastManage Configuration Utilities F A S T M A N A G E Click twice on a Kodak Printer/Proofer icon to start up the NIC Manager for conÞguring a Kodak Printer/Proofer 10/100 Network Interface Card. 3.4.2 Kodak Printer/Proofer NIC Icon Names In the Discovery map, the following icon represents Kodak printers or proofers with the 10/100 NIC. The name or address of a discovered device is displayed below the device. These names are based on certain criteria. For example: ¥ 3-10 KdxxxxxxÑThis device was discovered by the IPX protocol (where xxxxxx are the last six digits of the Ethernet address. For example, a device with an Ethernet address of Ò0040C00702CA,Ó will have an IPX SAP name of Kd0702CA). You cannot change this name. July 1998 Windows - FastManage Configuration Utilities ¥ SNMPAxxxxxxÑThis device was discovered by the SNMP over NetBIOS (where xxxxxx are the last six digits of the Ethernet address. For example, a device with an Ethernet address of Ò0040C00702CA,Ó will have a NetBIOS name of Kd0702CA). You cannot change this name. ¥ UNKNOWNÑThis device was discovered by the IP protocol; however, there was no entry in the host table relating to this device. You can add a name to the device by creating an input entry into a local hosts Þle on your workstation, i.e. \fm\hosts. Use a standard text editor to do this. You can change this name. To toggle between node name and node address, use the Node/Address icon. See section 3.5.2. If the Kodak Printer/NIC shows up as a device on the network, you can double click on the device and the Kodak NIC Manager utility will start up automatically. Proceed to Section 3.6, Kodak NIC Manager, for additional instructions for conÞguring the NIC. If the Kodak Printer/NIC does not show up as a device on the network, try using a different protocol. If, after trying all three protocols, the NIC still does not show up, proceed to Chapter 12, Troubleshooting. 3.4.3 Discovery Application Tools Below is a close-up view of the Discovery application tool bar. Open Map New Map Rename Map Save Map Rediscover New host View as Refresh host name or screen IP address TFTP Ping Node properties Close all Windows Help FastManage_025 3.4.3.1 Renaming a Discovery Map 1. Click the Rename Map icon (fourth from the left). A Map Title Editor window appears. July 1998 3-11 F A S T M A N A G E Windows - FastManage Configuration Utilities 2. Delete the old name and enter a new Map name. 3. Click OK. 3.4.3.2 Changing from the Node Name to an Address You can display either the name or address of a device. To change from a name to the address, click the Node/Address icon (Þfth from left). To change back to the name, click the Node/Address icon again. F A S T M A N A G E 3.4.3.3 Using the Ping Manager 1. Click the Ping icon (Þfth from the right). A Ping Manager window appears. 2. Click once on an IP address. 3. Click the Ping button. The host that was contacted responds in the Report box. 3.4.3.4 Downloading Firmware Upgrade Files (TCP/IP Only) 1. Click the TFTP icon (fourth from right) OR use ÒAction > TFTPÓ from the pulldown menu. A Flash Download (TFTP) window appears. 3-12 July 1998 Windows - FastManage Configuration Utilities 2. Type the Þle name in the Download File Name Þeld, or click Browse to search for the Þles. 3. Enter the IP address of the device to which you are downloading, then click Download to download the Þle. Note: The download process may take minutes (2-3000 packets). To verify a proper download, you could telnet (See Appendices A & B) into the NIC and monitor the progress of the download, resetting of the NIC, etc. Note: We recommend that only one NIC be upgraded at a time since missynchronization of multiple downloads might result in corruption of NIC Þrmware and the necessity to recover. Refer to Appendix C for Þrmware upgrading and recover procedures. 3.4.3.5 Changing the Host Name for the Devices 1. Click the Node Properties icon (second from right). A Node Properties window appears. 2. Click on the desired node to change its name. The current node name appears at the top of the box, on the righthand side, the current name of the node appears (unless given a name, it will say unknown). 3. Erase the current name. 4. Deselect the Visible box to make a device invisible. 5. Enter a name and click OK. July 1998 3-13 F A S T M A N A G E Windows - FastManage Configuration Utilities 3.4.4 Discovery Application Preferences To conÞgure general application preferences, select General Parameters from the Parameters menu. A ÒGeneral ParametersÓ menu appears. F A S T M A N A G E 3.4.4.1 Display Fields ¥ Show Node Name: Displays hostnames for the devices discovered. ¥ Show Node Address: Displays IP and IPX addresses for the devices discovered. 3.4.4.2 Automatic Operations Fields 3-14 ¥ Load Saved Maps: Loads the saved map when starting Discovery Application. ¥ Save Maps On Exit: Saves the map when Discovery Application is exited. ¥ Save Options On Exit: Save the options when you exit the Discovery Application. July 1998 Windows - FastManage Configuration Utilities 3.4.4.3 Broadcast Fields ¥ Refresh Every: Broadcasts every seconds to discover new devices. ¥ Discover: This parameter signiÞes how often ÒDiscoveryÓ will attempt to re-discover nodes on the network.Default is 90 sec. ¥ Dead: This parameter signiÞes the number of ÒDiscoveryÓ attempts to try before marking a node as ÒdeadÓ (off-line). Default is 2 attempts. ¥ Wait: This parameter signiÞes the amount of time ÒDiscoveryÓ waits for a reply from a node. Default is 1 sec. 3.4.4.4 Files Fields ¥ Default Map File: Enter the name of the default map Þle. ¥ Map File Path: Enter the path for map Þles. ¥ Hosts File Path: Enter the path for hosts Þle (default is \fm). ¥ Bootptab File Path: Enter the path for bootptab Þle (default is \fm). ¥ Allow To Edit Hosts File: If selected, Discovery will update the hosts Þle if a new host is discovered. To conÞgure Discovery application preferences, select Discovery Parameters from the Parameters menu. A ÒDiscovery ParametersÓ menu appears. July 1998 3-15 F A S T M A N A G E Windows - FastManage Configuration Utilities F A S T M A N A G E 3.4.4.5 Protocols ¥ Enable IP, Enable IPX, Enable NetBIOS - after installation, Discovery protocols may be selected and de-selected using this menu. Note: If you disable all protocols and then close Discovery, Discovery will not be able to start up again, so you will not be able to select a protocol using this menu. To recover from this situation, edit the issnmp.ini Þle and replace ÒNOÓ with ÒYESÓ in one of the protocol statements, i.e. ÒIP=NOÓ, ÒIPX=NOÓ, and ÒNETBIOS=NOÓ. 3.4.4.6 IP Parameters 3-16 ¥ Use DNS: Use ÒDomain Naming SevicesÓ to reference nodes. ¥ Poll IP Range: Traverses through the IP address range for that subnet, discovers each host through SNMP, and displays those that respond. ¥ Do IP Broadcast: If this checkbox is selected, perform IP Discovery. ¥ Every: Re-discovers hosts every seconds. July 1998 Windows - FastManage Configuration Utilities ¥ # Times: Number of communication attempts before marking the node dead. 3.4.4.7 IPX Parameters ¥ Do IPX Routing: Search for devices across routers. ¥ Do IPX Discovery: Use SNMP over IPX and Þnd all devices that respond. 3.4.4.8 NetBIOS Parameters ¥ Strict Name Resolution: If this option is enabled, all device names starting with SNMPA will be treated as NetBIOS names. The ÒEnable NetBIOSÓ parameters must be selected to enable this option. Cecked by default. ¥ Do NetBIOS Discovery: Use SNMP over NetBIOS and Þnd all devices that respond. 3.4.4.9 General Discovery Options 3.4.5 ¥ Poll ÒHostsÓ List: Poll a local hosts list address/names of devices. ¥ Poll Map List: Discovers each host in Map 1 through SNMP. ¥ Find Only Kodak Devices: If this checkbox is selected, Discovery Þnds and displays only Kodak devices. Application Launch Parameters When a device is discovered, you can launch a thumbnail to view a fullscreen image of that device. The Edit Launch Parameter option allows you to name and then launch another SNMP device besides the Kodak Printer/NIC. For example, you can view a full-screen image of hubs and servers. To conÞgure application launch preferences, select Application Launching Parameters from the Parameters menu. A Ò Launch ParametersÓ conÞguration menu appears. July 1998 3-17 F A S T M A N A G E Windows - FastManage Configuration Utilities F A S T M A N A G E To conÞgure the Launch Parameter option: 1. In the Object IdentiÞer of the Device line, enter the SNMP deviceÕs unique SNMP identiÞer. 2. In the Launch App and Cmd Line Paras line, enter the name of the application to launch. 3. Click Add when Þnished. You can now launch the SNMP device. 3.4.6 Mib2 System Parameters The Mib2 system parameter allows you identify a workstation. If the NIC has a Telnet password enabled, you cannot manage the device with the FastManage software. To conÞgure Mib2 system preferences, select Mib2 System Parameters from the Parameters menu. A ÒMIB2 System ParametersÓ menu appears. 3-18 July 1998 Windows - FastManage Configuration Utilities 1. Fill in the required parameters: ÒGet CommunityÓ and ÒSet CommunityÓ are the only required parameters. By default, Get Community is set to public; and Set Community is set to private. The parameters ÒDescription,Ó ÒName,Ó ÒLocation,Ó and ÒContactÓ are information that will be returned by the FastManage software in response to an SNMP query. ÒEnable AgentÓ: When checked, the agent software is enabled. The agent software is the portion of the software that responds to an SNMP query, thus Þlling in the ÒDescription,Ó ÒName,Ó ÒLocation,Ó and ÒContactÓ parameters. July 1998 3-19 F A S T M A N A G E Windows - FastManage Configuration Utilities 3.5 Fastmanage - Kodak NIC Manager Application Use the Kodak NIC Manager to conÞgure the NIC relative to the various network protocols. After FastManage installation is complete, a Kodak FastManage window should appear (shown below). If the window does not appear, locate the NIC Manager from the Windows NT Program Manager. F A S T M A N A G E 1. Double-click on the Kodak NIC Manager icon. 2. When prompted for an ÒIP Address/Alias,Ó ÒIPX Address/Name,Ó or a ÒNetBIOS Name,Ó enter the device name or address as it appears on the network. Note: If needed, Þnd the name on the Discovery Map. 3-20 July 1998 Windows - FastManage Configuration Utilities A graphic displaying the NIC faceplate appears. This graphic is the same as displayed during the Discovery Application when you double click the Kodak Printer/Proofer NIC icon. Hot Spots on the graphic lets you obtain information. To Þnd a hot spot, move the mouse around the screen. A box outlining the hot spot appears. Hot spots are as follows: 3.6 ¥ Traps:lists hardware or software problems affecting the device. If there are no problems, a message to that effect appears. ¥ Uptime: shows how long the device has been running. ¥ Reset: asks you if you want to reset the NIC. Select Yes to continue, No to stop. ¥ Kodak 10/100 NIC: displays NIC information. You can change the Name, Location, and Contact. Press Set after making changes. NIC Manager ConÞguration Menus Several options are available from the ConÞguration menu. This section discusses those options. July 1998 3-21 F A S T M A N A G E Windows - FastManage Configuration Utilities 3.6.1 TCP/IP Configuration You make a series of choices to conÞgure the NIC on TCP/IP networks. Below is a hierarchy of these choices. F A S T M A N A G E From TCP/IP ConÞde., selections include: IP ConÞguration --> ¥ IP Address: Allows you to change the IP address of the device. Changes take effect at system reset. Exit and relaunch the utility. ¥ Subnet Mask: Sets the subnet mask address for the device. ¥ Gateway Address: Sets up the address of the router that routes IP packets across subnets. ¥ Enable RARP: When enabled, the device will try to obtain its IP address using RARP at power-up. ¥ Enable BOOTP: When enabled, the device tries to obtain its IP address using BOOTP at power-up. ¥ IP Traps --> ¥ ¥ Enable IP Traps: When enabled, sends ÒtrapsÓ (problems) to a designated system. ¥ IP Traps Hosts: Designates where the traps will be sent. Enable DHCP: Enables/disables the DHCP feature. LPD ConÞguration: Enables BSD-type LPD print services and its options. 3-22 July 1998 Windows - FastManage Configuration Utilities Restricted Hosts --> 3.6.2 ¥ Subnets: Limits access to FastManage. Only hosts in the selected subnet can access FastManage. ¥ Allowed IP Addresses: Limits access to FastManage. Only hosts with IP addresses can access FastManage. Novell Configuration You make a series of choices to conÞgure the Kodak NIC for a Novell network. From Novell ConÞg., selections include: IPX ConÞguration --> ¥ IPX SAP Name: Changes the name used by the device in service messages on the IPX network. This name appears in Map 1 of the Discovery Application node. ¥ IPX SAP Interval: ConÞguring the SAP internal of the device (valid numbers are from 1 to 6) ¥ IPX Traps --> ¥ July 1998 ¥ Enable IPX Traps: Same as enable IP traps. ¥ IPX Trap Hosts: Designates where traps will be sent. IPX Enabled: Enables/disables IPX protocol. 3-23 F A S T M A N A G E Windows - FastManage Configuration Utilities NDS ConÞguration --> F A S T M A N A G E ¥ Enable NDS: Enables/disables NetWare directory services. ¥ Preferred DS Tree: Sets the ÒtreeÓ where the print server and print queues are deÞned. ¥ Preferred DS Context: Sets the ÒcontextÓ where the print server and print queues are deÞned. Print Server ConÞguration --> 3.7 ¥ Queue Scan Rate: Sets the rate (times per second) that the printer/ NIC scans the Novell queue for print jobs. ¥ Frame Type: Selects NetWareÕs frame type. ¥ ConÞguration Server: Server where the bindery conÞguration Þle for the printer resides. ¥ NotiÞcation: When enabled, lets the printer send status to users on the notify list. General ConÞguration Choices you can make to conÞgure FastManage for a general network are shown below. General ConÞg selections include: ¥ 3-24 Community Strings: Sets SNMP community strings. July 1998 Windows - FastManage Configuration Utilities ¥ 3.7.1 Flash ConÞg. -->Allow Download: Enables/disables the upgrade of the Þrmware. Ethertalk Configuration Choices you can make to conÞgure the printer/NIC for an Ethertalk network are shown below. F A S T M A N A G E Ethertalk ConÞg selections include: ¥ ¥ July 1998 General ConÞg.--> ¥ Zone Name: Logical group where FastManage exists. ¥ Enable Ethertalk: Enables/disables the Ethertalk protocol. ¥ Ethertalk Phase: Sets the compatibility level of the Appletalk network system (Phase II by default). Printer Setup -->ÓPrinter1Ó is the default printer port and cannot be modiÞed. 3-25 Windows - FastManage Configuration Utilities 3.7.2 SMB Configuration The choices you can make to conÞgure the printer/NIC for a SMB network are shown and described below. F A S T M A N A G E SMB ConÞg options include: ¥ SMB ConÞg.--> ¥ HP DLC: Enables/disables HP DLC protocol ¥ SMB Enabled: Enables/disables SMB protocol ¥ SMB Names: Sets the SMB workgroup and unique identiÞcation ¥ SMB Share Name: Sets the aliases of the printer port Parameters for the SMB share name window include: 3.7.3 ¥ SMB share name ¥ SMB description ¥ Type index ¥ Number NetBIOS Configuration ¥ NetBIOS ConÞg.--> ¥ 3-26 NetBIOS Names: Select the NetBIOS Names option to display the NetBIOS Group and NetBIOS Unique Name for the Printer/ NIC. These names cannot be modiÞed. July 1998 Windows - FastManage Configuration Utilities 3.7.4 F A S T M A N A G E Status Menu These parameters currently have no function. 3.7.5 Help Menu The Help menu has two options, ÒUsing HelpÓ and ÒAbout Kodak NIC Manager.Ó 3.8 ¥ Using Help: A standard Windows help Þle appears. ¥ About Kodak NIC Manager: Displays information on the current FastManage being used, including: ¥ Firmware version ¥ Type of Printer/NIC being managed ¥ Address/Name of Printer/NIC ¥ Set community string FastManage - Ping Application Use the Ping utility to verify that a printer/NIC with an established IP address is functional on the network. July 1998 3-27 Windows - FastManage Configuration Utilities After FastManage installation is complete, a Kodak FastManage window appears (shown below). If the window does not appear, double-click on the Kodak FastManage icon from the Program Manager. F A S T M A N A G E 1. From the Kodak FastManage window, double-click on the Ping Application icon. 2. To Ping a known IP address, select the Ping pull-down window. A Perform Ping Operation window appears. 3. Enter the IP address and click on the Ping button. The response appears below the Ping button. 4. From the Settings menu, select View. The Update Settings window appears. 3-28 July 1998 Windows - FastManage Configuration Utilities 3.9 FastManage - BOOTP Application TheBOOTP application implements a BOOTP server and allows you to assign IP addresses dynamically to network devices. FastManage network print servers implement BOOTP and can obtain their IP addresses from the BOOTP server. The BOOTP server looks for the appropriate entry containing the IP and device addresses. The BOOTP application is pertinent only if TCP/IP is the only protocol selected and your NIC does not yet have an IP address conÞgured and stored in its memory. After FastManage installation is complete, the Kodak FastManage window appears. If the window does not appear, double-click on the Kodak FastManage icon from the Program Manager. 1. From the Kodak FastManage window, double-click on the BOOTP Server icon July 1998 3-29 F A S T M A N A G E Windows - FastManage Configuration Utilities The following screen appears. F A S T M A N A G E BOOTP needs a Bootptab Þle to operate. An empty Bootptab Þle is provided with FastManage. 2. Make sure that the Bootptab Þle is displayed. If it does not, click Browse to Þnd it. Note: The Bootptab Þle is usually located in the \fm directory. 3. Click Ok. The BootP Server window appears. 4. Click Add Entry to Bootptab File from the File menu to add an entry to the Bootptab Þle. 5. To add a node with an Ethernet address of Ò0040C8 1234ABÓ and an IP address of Ò199.86.12.1,Ó enter 00.40.C8.12.34.AB in the Hardware Address box, and 199.86.12.1 in the IP Address box. Note: The host name is user deÞnable. 6. Click Ok. 3-30 July 1998 Windows - FastManage Configuration Utilities 3.10 NetBeui Browsing and Sharing Abilities When a client machine comes up on the network, it usually comes up in a pre-conÞgured workgroup. The default workgroup for all NetBIOS machines (including the Kodak NIC) is named Workgroup. When users look for devices on the network, they normally see only those devices in their workgroup. Windows 95 allows a user to browse multiple workgroups, to choose a speciÞc workgroup, and then to view the devices inside that workgroup. There must be at least one PC workstation in each workgroup to store a list of all the other devices in that workgroup. That PC is the BrowseMaster. The BrowseMaster is checked by the NetBIOS clients without any user intervention. The NIC cannot act as a BrowseMaster. For example, a NetBIOS workstation is on a workgroup (for example, ÒMyCompanyÓ) and the printer/NIC is installed on the network. The NIC will come up and advertise itself in the default workgroup called workgroup. A user who browses the network (using Net View or Network Neighborhood applications) will not see the printer/NIC or even see a workgroup called workgroup, because there is not at least one workstation in the workgroup with the printer/NIC. To solve this problem: 1. Connect to the printer/NIC. 2. Store a new NetBIOS workgroup name using either FastManage package, nbmon.exe, or any other conÞguration tool. 3. Once connected to the printer/NIC, go to the Network Protocol section, then to Microsoft SMB. 4. Change the property called NetBIOS Workgroup. 5. Change the workgroup name to the same as in the workgroup (that is, MyCompany). Users should now be able to browse the printer/NIC just as they would any normal NetBIOS client. As an alternative: 1. Use the net use or net view command without having the printer/NIC in the same workgroup as the workstation. 2. Fill in the proper NetBIOS name of the printer/NIC. July 1998 3-31 F A S T M A N A G E Windows - FastManage Configuration Utilities 3. Enter net? at a DOS prompt for more information about the utilities. 3.10.1 DOS Tools for NetBIOS If you have problems installing and using the NetBIOS management tools, the following suggestions might help: ¥ F A S T M A N A G E When using the showprn.exe tool, and the printer/NIC does not appear, issue the command with a -d0, -d1 or -d2 switch: showprn.exe -d1 This causes showprn to use an alternate stack to send the packet. This problem shows up sometimes in systems that have multiple NICs or multiple protocols loaded. If a -d1 switch was used with the showprn.exe tool, use it on the NBMON command line. ¥ If the IPX protocol is loaded and running on a system running Windows 95, the check box for Send NetBIOS over IPX should not be checked. Send NetBIOS over IPX is located in the Control Panel--> Network-> IPX Compatible Protocol screen. ¥ 3-32 Open up the Control Panel, Networks screen. Choose NetBEUI protocol. Check the checkbox marked Set this Protocol to be the Default Protocol. In Windows 95, it is located in the Advanced Options window. July 1998 Windows - FastManage Configuration Utilities 3.11 Troubleshooting FastManage The following table lists problems that may occur with FastManage; it also lists possible solutions. Problem Solution SNMP community strings are defaulted to public and private Change the community strings in the issnmp.ini Þle Unable to start the FastManage application. A message such as ÒUnable to start protocol stackÓ displays Restart Windows. Applications start, but do not display connected ports or SNMP statistics Restart Windows. Verify Þrmware agent is compatible with FastManage Reinstall FastManage with IP and IPX Can not start applications and the protocols. message ÒIP_STACK section issnmp.ini Þle needs IPADDR= setÓ appears The message ÒUnable to Þnd and start net driverÓ appears Load IPX drivers before starting Windows. Load VLM.EXE before starting The message ÒNo Netware Windows. connections foundÓ when running Discovery or ÒHost not in IPX binderyÓ appears 3.11.1 Error Messages The following table contains error messages that you may see while using the FastManage Network Manager. July 1998 3-33 F A S T M A N A G E General Messages Message Cause Solution Bad status from target device: . Press CANCEL to exit program Appears when the SNMP agent on device returns a NO_SUCH_NAME for a particular OID The Þrmware on the agent does not match with the version of the Manager software. Upgrade the agent Þrmware and the FastManage Software Package. Unable to open SNMP Usually appears if the IP Restart Windows. Session stack on the manager has died Bitmap Init Error Application is not able to The FastManage installation Þnd the bitmap may be bad. Reinstall. Unable to load NPAPI.DLL File NPAPI.DLL could not be found Unable to load NPSNMP.DLL File NPSNMP.DLL could ¥ Put the Þle NPSNMP.DLL in not be found the path. ¥ Set NetBeui as a default using the Network Control Panel. WINSNMP Error (%ld) Appears when the sending%s packet manager is not able to send a WINSNMP packet. Sometimes occurs due to an SNMP agent in the device that crashed. Put the Þle NPAPI.DLL in the path. Use the PING application to Þnd out if the agent device is reachable. If yes, restart Windows. If not, power cycle the device and try again. 3.11.2 IP Address Validation Messages The following table displays messages that you may see when entering an IP address: IP Address Validation Messages Message Solution More than 3 dots exist in the address or No A valid IP address is of the form characters present between dots or Invalid a.b.c.d, where a.b.c.d can vary from 0 to 255. For example, character in IP Address or The address contains one Þeld with value more than 255. 193.25.86.214 Not all Þelds are deÞned. Windows - FastManage Configuration Utilities 3.11.3 Discovery Application Messages The following table lists errors messages that you may see while using the Discovery Application. Discovery Application Messages Message Solution IP, IPX, and NetBIOS Discovery are disabled. For Discovery to work, at least one of them should be enabled. Please update SNMP section, IP/IPX entries of issnmp.ini Þle. Discovery will exit now Valid Values are: IP=YES or IP=NO, IPX=YES or IPX=NO, and NetBIOS=Yes or NetBIOS=No Unable to open Þle (bitmap Þle) or Unable to copy palette for the bitmap or Unable to create bitmap from Þle DIB The FastManage installation may be bad. Reinstall. No such pathway or drive is not ready Restart Windows. For reliable Discovery operation using IPX, it is recommended that the following systems all be on the same subnet : ¥ Novell server servicing the printer ¥ Novell server you log into as a user from the workstation running Discovery. (It is also recommended that this server be the same as the server servicing the printer). ¥ Workstation running Discovery ¥ Kodak printer 3.11.4 Ping Application Message The following message may appear while you are using the Ping Application: Ping Application Message Message Solution IP is disabled in the Þle issnmp.ini. IP Enable IP discovery in the Discovery needs to be enabled for this application Application to enabled IP. to run. This application will exit now July 1998 3-35 F A S T M A N A G E Windows - FastManage Configuration Utilities 3.11.5 BOOTP Server Application Messages The following messages may appear while you are using the BOOTP Server Application. BOOTP Server Application Messages Problem F A S T M A N A G E 3-36 Cause Solution Please retry when there is a bootptab Þle No Bottleful found Enter bootptab Þle and retry. IP is disabled in the Þle issnmp.ini. For this application to run, enabled IP IP discovery disabled Enable IP Discovery in in the Discovery the Discovery Application Application to enabled IP. Error to read packet A bad BOOTP packet Retry. If the problem is received persists, reset the device. The address should contain only HEX digits. i.e., 0-9, and A-F/(a-f) Validation for Macintosh address Enter a valid Macintosh address. Hardware address is not Appears during the speciÞed. So this entry cannot operation ÒAdd entry be saved to Bootptab ÞleÓ Enter the Host name address in the user entry form. IP address is not speciÞed. So Appears during the this entry cannot be save operation ÒAdd entry to Bootptab ÞleÓ Enter the IP address in the user entry form. This is not a valid hardware address A valid hardware address is a 12-digit HEX number. For example: 01.23.45.67.89.AB User input invalid Macintosh address July 1998 Novell NetWare 4 Novell NetWare Refer to Kodak Printer/NIC Installation and ConÞguration Overview in Chapter 1 for overall conÞguration process steps and details. This chapter describes the conÞguration of Novell Netware print servers and queues. 4.1 NetWare Client Installation Overview In general, to install on a NetWare workstation, determine whether the Kodak printer/NIC will be installed in: ¥ NetWare 2.x, 3.x, 4.x bindery emulation environment ¥ NetWare 4.x NDS environment ¥ Netware AppleTalk (ATPS) environment. Note: For complete information on using NetWareÕs client utilities, refer to the NetWare documentation. 4.2 ConÞguring in a Bindery Environment The Kodak printer/NIC can be conÞgured to service up to 16 print queues on 16 different bindery style NetWare servers (NetWare 2.x, 3.x, 4.x). If you are not using NetWare Directory Services (NDS), disable it. 4.2.1 Configuring using PCONSOLE Refer to the NetWare documentation for information on using the PCONSOLE command. To conÞgure the KODAK NIC using the PCONSOLE command: 1. Create a print server called KDxxxxxx through PCONSOLE. where xxxxxx are the last six digits of the unitÕs Ethernet address. 2. Create a queue for the printer using PCONSOLE. 3. Assign the queue created above to the print server KDxxxxxx. 4. Power cycle the printer. The queue will send data to the printer. July 1998 4-1 N O V E L L N E T W A R E Novell NetWare 5. Set up the preferred server name on the NIC, using NIC conÞguration utilities for Windows. Note: For more information on setting the preferred server name, see Chapter 3, Windows - FastManage ConÞguration Utilities. 4.3 4.3.1 ConÞguring in an NDS Environment Configuring Your NDS Server using PCONSOLE To conÞgure the NIC using PCONSOLE: N O V E L L 1. Run PCONSOLE using the following command (from the /public directory on the server): pconsole 2. Using the arrow keys, select Quick Setup and press [Enter]. 3. In the Print Services Quick Setup window, select Print Server and press [Enter]. N E T W A R E 4. Press [Insert] to create the Print Server Object for the NIC. The name must have eight characters. Begin with ÒKDÓ and end with the last six digits of the hardware address (found on the NIC faceplate or NIC conÞguration test page). For example, if the hardware address of a printer is Ò0040C81234AB,Ó create a print server named KD1234AB. Note: The print server name is not case sensitive. 5. After creating the print server object, select New Printer and press [Enter]. 6. Enter a name for the new printer object used by the printer. The name should be less than 256 characters, including the context. The print server will service only one printer per NDS Server. 7. After adding the new printer object, select New Print Queue and press [Enter]. 8. Type the name of a Queue (that the printer will service). The queue name must be less than 256 characters, including the context. By default, all queues are serviced by the printer. 4-2 July 1998 Novell NetWare 9. After typing in the names of the three objects, select Printer Type and press [Enter]. 10.Select Other/Unknown. 11. When Þnished, press [ESC] to Save changes. The volume Þeld is Þlled in by PCONSOLE with the name of the nearest volume. This is the name of the server volume that will hold the queued jobs for the print server. 12.Turn off the Banners to eliminate user ID pages. Note: If a user ID page is desired, the type of banner should be ÒPostScriptÓ (not ÒtextÓ) for PostScript mode print jobs. The banner must be OFF for Raster mode print jobs since ÒPostScriptÓ or ÒTextÓ banners will cause the print job to fail (Printer will process job and return to ÒREADYÓ without generating a print). 4.3.2 Configuring the NIC for NDS ConÞgure a DS Tree Name and DS Context Name on the NIC. (You can also use FastManage to conÞgure these two parameters.) 4.3.3 Additional Queues The print server contains the name of a printer to service. The printer contains a list of print queues belonging to it. To add queues to the print server service: 1. Choose Printers under the Available Options window. 2. Select the printer created and press [Enter]. 3. Select Print Queues Assigned. Pressing [Insert] allows a user to choose from a list of created queues. 4. Create new print queues by pressing [Insert] again. Once an object is created, it must remain in that context until deleted. By default, quick setup creates these objects in the same context; however, users have full control of the object context. Note the context name at the top of the screen. 5. Press [ESC] to Exit. July 1998 4-3 N O V E L L N E T W A R E Novell NetWare 6. Once Þnished with the server conÞguration, run a NIC conÞguration utility, i.e., FastManage, to set up a DS Context Name and DS Tree Name. 4.3.4 Creating an NDS Print Server Using NWadmin 1. Open NetWare Tools and double-click on NWadmin. N O V E L L 2. Highlight the Organizational Unit where the print server, printer, and print queue will be created. 3. Under the Object pull-down window, click Create. N E T W A R E The New Object window appears. 4. Select print server and click OK. The Create Print Server window appears. 5. Type the printer name. The name must have eight characters, must start with KD and end with the last six digits of the hardware address. This number can be found on the NIC faceplate. 6. Click Create. 4.3.4.1 Creating a New Printer 1. Under the Object pull-down window, click Create. The New Object window appears. 2. Select Printer and click OK. The create printer window appears. 3. Type the Printer Name and click Create. 4-4 July 1998 Novell NetWare 4.3.4.2 Creating a Print Queue 1. From the Object menu, click Create. The New Object window appears. 2. Select Print Queue and click OK. The Create Print Queue window appears. 3. To the right of the Print Queue Volume box, click the Select Object icon. 4. In the Select Object window, highlight the Directory Context where the print queue will be held and click OK. The Create Print Queue window appears with the selected object Þlled in the Print Queue Volume box. 5. Type the Print Queue Name and click Create. ¥ The queue name should have fewer than 256 characters, including the context. ¥ By default, all queues are serviced by the printer attached to the NIC. A new print server, printer, and print queue have been created. Continue to Section 4.3.4.3 to connect these objects. July 1998 4-5 N O V E L L N E T W A R E Novell NetWare 4.3.4.3 Connecting the Print Server to a Printer 1. In the Context Tree window, double-click the print server created. 2. Click Assignments in the following window. N O V E L L N E T W A R E 3. In the next window, click Add. 4. Highlight the printer created and click OK. The server queue is now connected to the Kodak printer. Continue to Section 4.3.4.4 to assign a print queue to the print server. 4-6 July 1998 Novell NetWare 4.3.4.4 Assigning a Print Queue to a Print Server 1. Double-click the recently assigned printer. N O V E L L 2. In the window that appears, click Assignments. 3. In the Assignments window, click Add. 4. In the Select Object window, select the print queue created and click OK. In the next window that appears, the print queue is assigned. 5. Click OK if this is correct. The print queue is assigned. Now you can use FastManage to set up a DS Tree Name and DS Context Name. 4.4 ConÞguring in a Mixed Bindery and NDS Environment The Kodak printer/NIC can operate in a mixed Bindery/NDS environment. Adhere to the following restrictions: July 1998 ¥ The Kodak printer/NIC can service up to 16 queues (NDS and/or Bindery) on a total of 16 servers. ¥ The Kodak printer/NIC cannot service bindery queues and NDS queues on the same server (i.e., two simultaneous connectionsÑone bindery, one NDSÑon the same server). ¥ The Kodak printer/NIC can service NDS queues in only one tree. 4-7 N E T W A R E Novell NetWare ¥ When logged in to an NDS environment as an NDS Print Server, you should conÞgure the print server with only one NDS Printer object. You specify parameters, such as which port to send data (LPT or COM) by creating special queue name sufÞxes. The major differences between conÞguring a Kodak printer/NIC to service bindery or NDS queues areÑ N O V E L L N E T W A R E ¥ When using Bindery queues, users may modify the setting in the printer/NIC called Preferred Server. This refers to the Bindery File Server that holds the conÞguration Þle. ¥ When servicing NDS queues, the printer must be conÞgured with a context name, and may be conÞgured (optionally) with a tree name. This can be done with FastManage. ¥ When conÞgured for NDS, the printer does not use a conÞguration Þle. It logs into the context where it was conÞgured, locates the printer and queues that it should service. ¥ Regarding manual conÞguration of print server, queues, and printers (within PCONSOLE or NWadmin): Bindery print servers are directly attached to bindery print queues. NDS print servers are attached to a single printer, which in turn is potentially attached to many print queues. When conÞgured to service both Bindery and NDS queues, the NIC does the following: 1. At startup, the NIC tries to locate an NDS server. 2. Once it locates the server, the NIC looks at the context it has been conÞgured with, and tries to log in as print server KDxxxxxx (the xxxs are the six-digit hardware address). 3. Once successful, the NIC gets the printer attribute of that print server, and then gets the list of print queues that the printer should service. 4. The NIC attaches to those print queues and moves on to the next phase. Note: If a context was not speciÞed in the NIC NVRAM, the NIC will not log into the NDS tree. 5. The NIC then tries to locate normal Bindery Þle servers. 4-8 July 1998 Novell NetWare 6. Once it locates a Bindery Þle server, the NIC looks in its preferred server for an NVRAM value, and if a value exists, routes itself to that server. 7. The NIC then looks on the preferred server for a print server queue in the form of KDxxxxxx. 8. The NIC then reads the print server queueÕs conÞguration Þle and logs in and attaches to the queues and servers listed in that conÞguration Þle. 9. If a preferred server was not speciÞed in its NVRAM, the NIC searches up to 24 Þle servers on the network for a print queue. 10.If a print queue is not found, the NIC goes back periodically through the list of servers and try to blindly log in as print server KDxxxxxx. If successful, it gets the list of queues that the NIC should service and attaches to those queues. 4.5 Novell NetWare - AppleTalk If AppleTalk Print Services (ATPS) for Novell is not already in use, consult the Novell CD-ROM on-line documentation to set up and use ATPS. To use ATPS for the Kodak printer, an ATPS.CFG Þle must be edited appropriately to deÞne an AppleTalk printer name and corresponding zone. Note: AppleTalk for Novell recognizes the printer only when it is in PostScript mode. Raster mode cannot be accommodated. You must set up an IPX queue to support both PostScript and raster modes. Only Macintosh systems can print in raster mode using AppleTalk. 4.5.1 N O V E L L Configuring Novell NetWare 3.x for AppleTalk To use ATPS for Novell, an atps.cfg Þle must be edited appropriately to deÞne an AppleTalk printer name and corresponding zone. Note: You cannot print in raster mode using ATPS. The following procedure describes how to conÞgure Novell ATPS to service the printer and the queue. In this example, the printer is a Kodak printer with a default name of Kodak Digital Scienceª 8650 PS. 1. Make a test print to obtain or verify the printerÕs name. July 1998 4-9 N E T W A R E Novell NetWare 2. On the server, back up the sys:\system\atps.cfg Þle. Note: Make sure you include the beginning and end quotes in the following commands. Edit the atps.cfg Þle, and add a line with the Kodak printer AppleTalk name and its associated AppleTalk zone to the list of printers in the following format: : For example, enter the following command: N O V E L L ÒKodak Printer:Kprinter_ZoneÓ Note: Make sure you include the quotation marks in the command. If no queue is stated, a NetWare queue associated with the AppleTalk printer name, NW_Kodak_Printer, is created. You can verify this using PCONSOLE. To create a different queue name, enter the following command: N E T W A R E : -o For example, enter: ÒKodak Printer:KPrinter_ZoneÓ -o KPrinter_q 3. Save the atps.cfg Þle. 4. Load atps -s -v Use the -v [verbose] option to view the atps activity and to verify that the contents are executed properly. Your server can now use the same print services that Macintosh computers use to access a Kodak printer. 4.5.2 Configuring Novell NetWare 4.x for AppleTalk Use the NetWare 4.x utilities provided to set up AppleTalk. This setup is menu driven, so you do no need to edit any Þles. 4-10 July 1998 Novell NetWare 4.6 Troubleshooting Netware The printer/NIC does not log in to bindery Novell 3.x server The server may not have the bindery emulation mode enabled. To verify that the bindery emulation is enabled, Þnd the following line in the autoexec.ncf Þle in the system directory: Set Bindery Context= where is the name of the company to be used by bindery emulation. If it is not there, bindery emulation is not running. Refer to the NetWare userÕs manual for instructions on bindery emulation. The printer/NIC does not login to the Þle server ¥ Use FastManage to see the messages sent by the printer/NIC. ¥ Use the userlist command (in NetWare 4.x, this is nlist user) to see whether an assigned user to the printer/NIC has logged in. ¥ Use PCONSOLE to force a conÞguration Þle server to direct the printer/NIC to search for a speciÞc server. ¥ Use a speciÞc frame type (refer to FastManage). File server displays an Incomplete Packet error message By default, the printer/NIC Þnds NetWare servers using repeated broadcasts of different frame types. If a server is bound to a speciÞc frame type, the server issues error messages for frames it does not understand. Use FastManage to set a speciÞc frame type. NotiÞcation not working when created with PCONSOLE Verify that the printer type is DeÞned Elsewhere and not any other type. Select the Print Servers menu and change the settings in the Printers submenu. July 1998 4-11 N O V E L L N E T W A R E Novell NetWare 4.6.1 NIC Console Messages This section lists and describes the printer/NIC console messages. Could not attach QUEUE1 Verify that the queue name is spelled correctly and whether another print server is servicing QUEUE1. Attaching queue QUEUE1 on server SERVER1 N O V E L L The printer/NIC has read the conÞguration Þle and has attached to the queue that asked to be serviced. No such object FAKEQ There is no queue named FAKEQ. Verify it and the spelling of its queue name. N E T W A R E Failed to login to Þle server SERVER1 for server FAKEPS The printer/NIC could not log in to a nonexistent Þle server. The print server has not been created in PCONSOLE. This error may also occur if the user has modiÞed the printer conÞguration in PCONSOLE. Remove any recent conÞguration changes. 4-12 July 1998 Windows for WorkGroups (3.x) 5 Windows for WorkGroups (3.x) Refer to Kodak Printer/NIC Installation and ConÞguration Overview in Chapter 1 for overall conÞguration process steps and details. In the list below, the steps described in this chapter are highlighted. Step 1: Assess your network/printing environment Step 2: Gather the necessary components Step 3: Install the NIC hardware, if needed Step 4: ConÞgure the NIC, if necessary W I N D O W S Step 5: ConÞgure print servers, if needed Step 6: ConÞgure the printer on user workstations Step 7: Printing 5.1 ConÞgure the NIC If possible, start with the default parameters. TCP/IP protocol is the only protocol that minimally requires conÞguration of an IP address. if you need to conÞgure NIC network parameters in Windows environments, refer to Chapter 3, FastManage or Appendix A, Telnet. 5.2 ConÞgure the Workstation for Printing You should verify that this platform is supported for printing to your printer or proofer. Refer to the user guides and software provided with your printer or proofer for information about installing software to support PostScript and raster printing, calibration, etc. If needed, refer to Appendix E, Technical Assistance. July 1998 5-1 3 X Windows for WorkGroups (3.x) Adding a Printer to Your System Use the following procedure to add a printer, install a PostScript driver and select a server print queue. If needed, refer to the documentation and software provided with your system. For general information regarding potential third-party solutions and tools, refer to Appendix B. Kodak is not responsible for troubleshooting solutions done by vendors. 1. From the Main menu, double-click on the Control Panel icon. 2. From the Control Panel, double-click on the Printer icon. 3. Click on the Connect button. W I N D O W S 4. From the Connect window, select an appropriate LPT port to use for the printer from the Ports menu. The Kodak printer should appear in the Installed Printers menu within the Printer Control Panel if the PostScript driver was installed. 5. Click on the Network icon. 6. In the Network Printer Connections window, click on Servers and select an appropriate server from the list. Log in to the server, if necessary. Select the Printers icon and then an appropriate print queue from the list. 3 X 7. Select LPT Settings. To eliminate extraneous banner (USER ID) pages, make sure that the Enable Banner feature is not selected. 8. When Þnished, click on OK and close windows where appropriate. 5-2 July 1998 Windows 95 6 Windows 95 Refer to Kodak Printer/NIC Installation and ConÞguration Overview in Chapter 1 for overall conÞguration process steps and details. The steps described in this chapter are highlighted in the list below. Step 1: Assess your network/printing environment Step 2: Gather the necessary components Step 3: Install the NIC Hardware, if needed Step 4: ConÞgure the NIC, if necessary Step 5: ConÞgure the print servers, if needed Step 6: ConÞgure the printer on user workstations Step 7: Printing 6.1 ConÞgure the NIC If possible, start with the default parameters. TCP/IP protocol is the only protocol that minimally requires conÞguration of an IP address. Refer to FastManage, Chapter 3, or Telnet, Appendix A. If you need to conÞgure NIC network parameters in Windows environments. 6.2 ConÞgure the Workstation for Printing You should verify that this platform is supported for printing to your printer or proofer. Refer to the user guides and README Þles provided with your printer or proofer for information about installing software to support PostScript and raster printing, calibration, etc. If needed, refer to Appendix E, Technical Assistance. July 1998 6-1 W I N D O W S 9 5 Windows 95 Adding a Printer to Your System Use the following procedure to add a printer, install a PostScript driver, and select a server print queue to use for printing. If problems occur, refer to the Windows 95 documentation, README FIles, and software provided with your system. You may also need to consult the user guides and README Þles provided with your printer and your applications. There is general information about potential third- party solutions and tools, i.e.,Windows 95 LPR, in Appendix B. Kodak is not responsible for troubleshooting solutions provided by alternate vendors. If NetBeui is enabled on the NIC, you can add a printer using Network Neighborhood. You can also add a printer using the Win 95 ÒAdd PrinterÓ utility. 6.2.1 W I N D O W S Printer/NIC selection and printer setup using Win 95/NT Network Neighborhood: If you have network browsing capabilities and you select Workgroup, you should be able to see the printer/NIC advertising itself as KDxxxxxx, where ÒxxxxxxÓ is consistent with the last six digits of the Ethernet address for the NIC. 1. Open Network Neighborhood 2. Locate and then double-click the printer icon named KDxxxxxx. You must still use conÞguration utilities to conÞgure non-default network parameters. If you are comfortable with NIC conÞguration defaults, then you could select the ÒKDxxxxxxÓ printer/NIC. Windows will prompt you to install a print driver, if necessary. After installing an appropriate printer driver, you will be able to select the printer within an application ÒPrintÓ window and and print to that printer. 9 5 6-2 July 1998 Windows 95 6.2.2 Using the ÒAdd PrinterÓ Method 1. From the Start icon, select Settings and then Printers. 2. Click on the Add Printer icon. W I N D O W S 3. Click on Next. 9 5 July 1998 6-3 Windows 95 4. Select Network Printer to select a server/printQ. Then click on Next. 5. Browse the network for an appropriate server/queue name. Click on Next. W I N D O W S 6. To install a PostScript driver for the Kodak printer, click on Have Disk, then Next. 9 5 Note: Drivers provided by Microsoft may appear in the Add Printer Wizard window as Kodak drivers. These drivers have not been tested or certiÞed by Kodak. If you are not sure if the PostScript driver for the Kodak printer has been installed, install the PostScript driver supplied with the Kodak printer. 6-4 July 1998 Windows 95 7. If you are installing the printer driver from a diskette or a CD-ROM, insert the proper media, then click on OK. If installation software has been copied to your system, click on Browse to locate the directory where it resides. When the correct directory opens in the Copy manufacturerÕs Þles from box, click on OK. W I N D O W S 8. Locate the drive and directory where the printer driver installation diskette or CD-ROM is located. Click on OK. 9 5 July 1998 6-5 Windows 95 9. Select the printer relative to the ribbon media in the printer, then Next. 10.If the current driver has been loaded previously and operates correctly, select Keep existing driver, then Next. If you are not sure that the current driver is the PostScript driver for the Kodak printer, select Replace existing driver, then Next. W I N D O W S 9 5 11. Either use the default printer name or enter a preferred name. Click on Yes or No to use the printer as the default printer. Click on Next. 6-6 July 1998 Windows 95 12.Click on Yes to print a test page to verify that the setup is correct. Click on Finish. Note: If errors occur when you print a test page, check the Printer Properties menus for the correct printer parameter settings. Refer to Section 6.2.3, Setting Printer Properties. 13.If the installation proceeds successfully, a progress bar shows that the driver is being installed. When the installation is complete, the Kodak printer icon appears in the Printers window. Proceed to Section 6.2.3, Setting Printer Properties. If you had problems locating Þles, the installation may stop, and you may be prompted to insert your Windows 95 CD-ROM. Proceed to step 14. W I N D O W S 9 5 14.Install the CD-ROM if this is the Þrst time you are installing a PostScript printer driver. Click on OK. July 1998 6-7 Windows 95 15. Click on Browse if you need to locate the C:\WINDOWS\SYSTEM directory. Click on OK. IMPORTANT: We recommend that you install all files. If you select the option to skip a file, do so only if you are sure the file is a generic PostScript file and is already installed on your system. Check the C:\WINDOWS\SYSTEM directory for previously installed files. 16.Click on OK in the Open window to load the Þles. When the installation is complete, the Kodak printer icon appears in the Printers window. 6.2.3 Setting Printer Properties 1. Select the newly created Kodak printer in the Printers window. Select File > Properties from the pulldown menus. The Printer Properties window appears. W I N D O W S 9 5 2. From the Properties window: 6-8 July 1998 Windows 95 ÑSelect PostScript > Advanced, then make sure that all Ctrl Ds before and after jobs are disabled. This prevents you from receiving extra pages or a blank PostScript error page. W I N D O W S ÑCheck Capture Settings; to eliminate extraneous banner (USER ID) pages, make sure that the Enable Banner feature is not selected. ÑCheck all other tabs and set up all corresponding options to match the type and size of media and ribbon materials in the printer as well as printing features, i.e., Ultracolor, to avoid printing errors. July 1998 6-9 9 5 Windows NT 3.51Workstation/Servers 7 Windows NT 3.51Workstation/Servers Refer to Kodak Printer/NIC Installation and ConÞguration Overview in Chapter 1 for overall conÞguration process steps and details. Steps covered in this chapter are highlighted in the list below. Step 1: Assess your network/printing environment Step 2: Gather the necessary components Step 3: Install the NIC hardware, if necessary Step 4: ConÞgure the NIC, if necessary Step 5: ConÞgure print servers, if necessary Step 6: ConÞgure the printer on user workstations Step 7: Printing 7.1 ConÞgure the NIC, if necessary If possible, start with default parameters. TCP/IP protocol is the only protocol that minimally requires the conÞguration of an IP address. if it is necessary to conÞgure NIC network parameters in Windows environments, refer to Chapter 3, FastManage, or Appendix A, Telnet. 7.2 N T ConÞgure the print servers, if necessary Servers are conÞgured as are workstations except that the printer is shared for use by multiple users. July 1998 W I N D O W S 3 5 1 7-1 Windows NT 3.51Workstation/Servers 7.2.1 Network Service and Protocol Installation Windows NT supports network printing utilizing TCP/IP, Novel Netware IPX, NetBeui and/or AppleTalk protocols. Appropriate protocols and services must be installed prior to conÞguring printers using the network control panel. Protocols vs Printing Modes Service/Protocol 7.2.2 W I N D O W S System Support Module Printer Modes Supported TCP//IP Microsoft TCP/IP Printing PostScript or Raster Support IPX (Novell) Netware Services/ Support PostScript or Raster NetBeui Native Windows Support PostScript or Raster AppleTalk AppleTalk Protocol PostScript only Windows NT Server Queues Problem Downloading non-NT drivers from NT Servers NT systems are supposed to support automatic downloading of other OS drivers when users conÞgure their OS for printing to an NT queue. For non-NT OSs, i.e., Windows 95, the proper Kodak OS driver is not downloaded. When a printer is shared on a server, do not select other OSs that will use the queue. Drivers should be installed locally on all nonNT systems serviced by a server. N T Corrupted Image Data On NT servers, you may encounter corrupt image data when you print Þles larger than 5 Mbytes (exhibited by color bands across the print). To prevent this from happening, set up your server to accept the entire print job before passing the Þle on to the printer. To do this, do NOT select Job Prints While Spooling in Server Properties. 3 5 1 7-2 July 1998 Windows NT 3.51Workstation/Servers 7.3 ConÞguring your Workstation for Printing You should verify that this platform is supported for printing to your printer or proofer. Refer to User Guides and software README Þles provided with your printer or proofer for information on installing software to support PostScript and raster printing, calibration, and so on. If necessary, refer to Appendix E, Technical Assistance. 7.4 Adding a Printer You may use the following generic procedures to add a printer and install a PostScript driver. These include: ¥ Create a printer that will communicate via TCP/IP (LPR Port) ¥ Create a printer that will communicate via AppleTalk ¥ Create a printer that will communicate via a server/queue ¥ Create a Windows NT printer/queue that remote users can select Note: Server conÞguration is identical to workstation conÞguration except that the resulting printer must then be shared and a queue name assigned. For solving problems you might have, refer to the Windows NT documentation provided with your system. W I N D O W S N T 3 5 1 July 1998 7-3 Windows NT 3.51Workstation/Servers 7.4.1 Adding a Printer Note: If needed, refer to your printer User Guide and application README Þles. 3. From the Program Manager window, select Main, then Print Manager.The Print Manager window appears. 4. Select Create Printer from the Printer menu. The following windows appear. W I N D O W S N T 5. In the Create Printer window, enter the following: 3 5 1 Printer name: Enter a name that you wish to appear on the resulting printer icon in the Print Manager window. Driver: The Kodak driver is a PostScript driver that uses Windows NT PostScript (PSCRIPT.*) components that reside on the CD-ROM provided with Windows NT. These components may already reside in C:\windows\system if a PostScript driver was previously installed. 7-4 July 1998 Windows NT 3.51Workstation/Servers Select Other, and install the appropriate Kodak driver (PPD) provided by Kodak. If a Windows NT driver is not available for the Kodak printer, you could use another Kodak or generic PostScript driver. However, this driver might not provide full access/control of a different Kodak printerÕs features. You may have problems if you use the Kodak 8600 v2014 driver that Microsoft provides with Windows NT systems. The example below shows the installation of printer software that was downloaded from the Kodak web site to the directory C:ekptrs\8650\nt351v105. Description: Enter a description of the printer, if desired. Note: If a message such as CanÕt find File: PSCRIPT.* or Unable to Open File PSCRIPT.* appears, insert the Windows NT CD-ROM, then click on Retry. 7.4.2 W I N D O W S Printing via TCP/IP (LPR Port) Do as follows to set up a system to print using TCP/IP. 1. From the Create Printer window, select Other from the Print to list box. The Print Destinations window appears. 3 5 1 2. Select LPR Port. July 1998 N T 7-5 Windows NT 3.51Workstation/Servers 3. Select LPR PORT. Note: If LPR Port is not in the menu, select Other again, the install Microsoft TCP/IP Printing Services. The Add LPR compatible printer dialog box appears. 4. Enter the following information: Name or address of host providing LPDÑEnter the IP Address that has been assigned to the Kodak printer. Name of printer on that machine. W I N D O W S 5. Click on OK in the remaining open screens. The newly conÞgured printer appears in the Print Manager window. 7.4.3 Printing via AppleTalk Note: AppleTalk for Windows NT supports printing only in PostScript mode. Use TCP/IP queues to print in both PostScript and raster modes. To set up a system to print using AppleTalk: N T 1. From the Create Printer window, select Other from the Print to list box. 2. Select AppleTalk Printing Devices, then click on OK. 3 5 1 7-6 July 1998 Windows NT 3.51Workstation/Servers Note: If AppleTalk Printing Devices Port is not in the menu, select Other again and install AppleTalk Protocol. 3. Double-click on the pertinent AppleTalk Zone to view the available devices and to select the Kodak W I N D O W S printer.. IMPORTANT: If you CAPTURE a printer as an AppleTalk device, users who previously could select the printer via AppleTalk will no longer be able to do so. Use CAPTURE on a server only when the goal is that users see only a queue and not the actual printer on the network. 4. Click on OK in the open screens. The newly conÞgured printer appears in the Print Manager window. July 1998 7-7 N T 3 5 1 Windows NT 3.51Workstation/Servers 7.4.4 Printing via a Server/Print Queue To select a print queue for indirect printing: Note: Use the Create Printer dialog box to select an appropriate print queue. 1. From the Print Þeld, select an appropriate print queue. Note: You may have to select Other and Browse the network to Þnd and select an appropriate queue. W I N D O W S 2. Click on OK in the Create Printer dialog box. The newly conÞgured printer appears in the Print Manager window. 7.4.5 Creating a Print Queue Use the Create Printer dialog box to set up a shared printer on a network. N T 3 5 1 1. Click on the Share this Printer on the Network check box. 2. Enter the printer queue name as you want it to appear to users. 7-8 July 1998 Windows NT 3.51Workstation/Servers 3. Enter the name of the Windows NT server for which the printer is conÞgured. Note: In the example above, Location = NALA and Share name = DS8650 results in a \\ NALA \ DS8650 server/queue that is available for users to select from the ADD PRINTER mechanism or by using PRINTER>CONNECT TO PRINTER from the PRINT MANAGER menu. 4. Click on OK in the open Create Printer window. The printer appears in the Print Manager window. W I N D O W S N T 3 5 1 July 1998 7-9 Windows NT 4.0 Workstation/Servers 8 Windows NT 4.0 Workstation/Servers Refer to Kodak Printer/NIC Installation and ConÞguration Overview in Chapter 1 for overall conÞguration process steps and details. In the list below, the steps described in this chapter are highlighted. Step 1: Assess your network/printing environment Step 2: Gather the necessary components Step 3: Install the NIC hardware, if needed Step 4: ConÞgure the NIC, if necessary Step 5: ConÞgure the print servers, if needed Step 6: ConÞgure the printer on user workstations Step 7: Printing 8.1 ConÞgure the NIC If possible, start with the default parameters. TCP/IP protocol is the only protocol that minimally requires conÞguration of an IP address. if it is necessary to conÞgure NIC network parameters in Windows environments, refer to Chapter 3, FastManage, or Appendix A, Telnet. 8.2 ConÞgure Print Servers Servers are conÞgured the same as workstations; however, the printer is shared for use by multiple users. W I N D O W S N T 4 0 July 1998 8-1 Windows NT 4.0 Workstation/Servers 8.2.1 Network Service and Protocol Installation Windows NT supports network printing utilizing TCP/IP, Novel Netware IPX, NetBeui and AppleTalk protocols. Appropriate protocols and services must be installed prior to conÞguring printers. Protocols vs Printing Modes Service/Protocol 8.2.2 System Support Module Printer Modes Supported TCP//IP Microsoft TCP/IP printing PostScript or raster support IPX (Novell) Netware services/support PostScript or raster NetBeui native Windows support PostScript or raster AppleTalk AppleTalk Protocol PostScript only Windows NT Server Queues Problem Downloading non-Windows NT drivers From Windows NT Servers Windows NT systems are supposed to support automatic downloading of other OS drivers when users conÞgure their OS for printing to a Windows NT queue. For non-Windows NT OSs, i.e.,Windows 95, the proper Kodak OS driver is not downloaded. When a printer is shared on a server, do not select other OSs that will use the queue. Drivers should be installed locally on all non-Windows NT systems serviced by a server. W I N D O W S Preventing Corrupt Image Data On Windows NT servers, you may encounter corrupt data when printing Þles over 5 Mbytes (exhibited by occurrences of color bands across the printed image). You can correct this condition by setting up your server to accept the entire print job before passing the Þle on to the printer. To do this, do NOT select Job Prints While Spooling in Server Properties. N T 4 0 8.3 ConÞguring your Workstation for Printing You should verify that this platform is supported for printing to your printer or proofer. Refer to the user guides and software Þles provided with your printer or proofer for information about installing software to support PostScript and raster printing, calibration, etc. If needed, refer to Appendix E, Technical Assistance. 8-2 July 1998 Windows NT 4.0 Workstation/Servers 8.4 Printer/NIC selection and printer setup using Win 95/NT Network Neighborhood: If you have network browsing capabilities and you select Workgroup, you should be able to see the printer/NIC advertising itself as KDxxxxxx, where ÒxxxxxxÓ is consistent with the last six digits of the Ethernet address for the NIC. 1. Open Network Neighborhood 2. Locate and then double-click the printer icon named KDxxxxxx. You must still use conÞguration utilities to conÞgure non-default network parameters. If you are comfortable with NIC conÞguration defaults, then you could select the ÒKDxxxxxxÓ printer/NIC. Windows will prompt you to install a print driver, if necessary. After installing an appropriate printer driver, you will be able to select the printer within an application ÒPrintÓ window and and print to that printer. 8.5 Adding a Printer to Your System Complete the following generic procedures to add a printer and install a PostScript driver. These procedures include: 8.5.1 ¥ Creating a printer that will communicate via TCP/IP (LPR Port) Section 8.5.1 ¥ Creating a printer that will communicate via AppleTalk - Section 8.5.2 ¥ Creating a printer that will communicate via a server/queue - Section 8.5.3 ¥ Creating a Windows NT printer/queue that remote users may select Note: Server conÞguration is the same as workstation conÞguration; however, the resulting printer must then be shared and a queue name assigned. N T If needed, refer to the Windows NT documentation and software provided with your system. 4 0 Printing Via TCP/IP (LPR Port) 1. From Start, select Settings and then Printers. July 1998 W I N D O W S 8-3 Windows NT 4.0 Workstation/Servers The Printers window appears. 2. Click on Add Printer. The Add Printer Wizard window appears. W I N D O W S 3. Select My Computer, then click on Next. 4. From the Add Printer Wizard screen, do one of the following: If you are conÞguring your server or workstation to print directly to the printer from an LPR port, click on Add Port. N T 4 0 If you are conÞguring your workstation to print indirectly to the printer from a predeÞned server print queue, click on LPT1 and then Next. 8-4 July 1998 Windows NT 4.0 Workstation/Servers The Printer Ports window appears. 5. Double-click on LPR Port. Note: If LPR Port is not in the menu, install Microsoft TCP/IP Printing Services. The Add LPR compatible printer window appears. 6. In the Name or address of server providing lpd textbox, enter the IP address that has been assigned to the Kodak printer. 7. In the Name of printer or print queue textbox, enter the name of the printer or print queue. (Any name is Ok.) 8. Click on OK. 9. Click on Close in the Printer Ports window. N T 4 0 10.From the Add Printer Wizard (Add Port) window, click on Next. The procedure is complete. Proceed to Section 8.6, Installing the Kodak Printer Driver. July 1998 W I N D O W S 8-5 Windows NT 4.0 Workstation/Servers 8.5.2 Printing via AppleTalk Note: AppleTalk for Windows NT supports printing in PostScript mode only. Use TCP/IP queues to support both PostScript and Raster mode printing. 1. From Start, select Settings and then Printers. The Printers window appears. 2. Click on Add Printer. The Add Printer Wizard window appears. W I N D O W S 3. Select My Computer, then click on Next. 4. Click on Add Port in the Add Printer Wizard window. N T 4 0 8-6 July 1998 Windows NT 4.0 Workstation/Servers The Printer Ports window appears. 5. Select AppleTalk Printing Devices. Note: If AppleTalk Printing Devices option is not available, install AppleTalk Protocol. The AppleTalk Printing Devices window appears. 6. Double-click on your AppleTalk Zone to view the list of available AppleTalk Devices. 7. Select the Kodak printer by its AppleTalk name. Click on OK. W I N D O W S A message asks you if you want to Capture the printer as an AppleTalk device. N T 4 0 8. Choose Yes or No. July 1998 8-7 Windows NT 4.0 Workstation/Servers IMPORTANT: If you CAPTURE a printer as an AppleTalk device, users who previously could select the printer via AppleTalk will no longer be able to do so. Use CAPTURE on a server only when the goal is that users see only a queue and not the actual printer on the network. 9. Click on Close in the Printer Port window. The Add Printer Wizard window appears. 10.Click Next. The procedure is complete. Proceed to Section 8.5, Installing the Kodak Printer Driver. 8.5.3 Printing via a Print Queue 1. From Start, select Settings and then Printers. The Printers window appears. W I N D O W S 2. Click on Add Printer. The Add Printer Wizard window appears. N T 4 0 3. Select My Computer, then click on Next. 4. Select Network Printer Server, then click on Next. 8-8 July 1998 Windows NT 4.0 Workstation/Servers 5. Enter the name of the print queue. For example: Server = NT Svr and Share name = KodakQ would result in \\NTSvr\KodakQ being the name of the queue. The procedure is complete. Proceed to Section 8.6, Installing the Kodak Printer Driver. 8.6 Installing the Kodak Printer Driver Do as follows to install the Kodak printer driver. 1. From the Add Printer Wizard window, select Kodak from the list of Manufacturers. Click on Have Disk. Note: Printer drivers provided by Microsoft appear in the Add Printer Wizard window as Kodak printer drivers. These drivers have not been tested or certiÞed by Kodak. If you are not sure that a Kodak driver is installed, install the Kodak driver supplied with the printer. The window below appears. W I N D O W S N T 4 0 2. Insert the diskette containing the Kodak printer driver in the disk drive. Click on OK. July 1998 8-9 Windows NT 4.0 Workstation/Servers The window below appears. 3. Select the Ntprint Þle. Click on Open. The Add Printer Wizard window appears with your printer selected. 4. Click on Next. If a printer driver is already installed, you are asked if you want to keep or replace the existing driver. W I N D O W S N T 5. If the current driver operates correctly, click on Keep existing driver. Click on Next. 4 0 If the current driver does not operate correctly, click on Replace existing driver. Click on Next. 8-10 July 1998 Windows NT 4.0 Workstation/Servers The Add Printer Wizard window opens. 6. Enter the printer name you want to appear in the Print Manager. Select Yes or No for default printer. Click on Next. The following window appears. 7. To print only from your workstation, click on Not Shared and then on Next. To set up a server print queue for others to select, click on Shared. Enter the name of the printer queue. Click on Next. IMPORTANT: Do not select any other operating systems for installation of equivalent printer drivers, or problems may occur. Drivers for other operating systems should be installed locally on those systems. Refer to Chapter 12, Troubleshooting, for details. July 1998 8-11 W I N D O W S N T 4 0 Windows NT 4.0 Workstation/Servers You are prompted whether to print a test page. 8. Click on Yes and then on Finish. Note: If errors appear on the printer display panel (load paper, ribbon) when a test page is generated, check the Printer Properties menus for correct and consistent printer parameters. The Kodak driver is a PostScript driver that uses Windows NT PostScript (PSCRIPT.*) Þles that reside on the Windows NT CD-ROM. If a message such as CanÕt find File: PSCRIPT.* or Unable to Open File PSCRIPT.* appears, insert the Windows NT CD-ROM. These components may already reside in C:\windows\system if a PostScript driver has been installed. If the Þle is already in C:\windows\system, select Skip Þle. W I N D O W S N T 4 0 After you install the printer driver, the newly conÞgured printer appears in the Print Manager window. 8-12 July 1998 Windows NT 4.0 Workstation/Servers 8.7 Printer Properties To avoid printing errors, set up the appropriate printer properties. 1. From the Printers window, select the Kodak printer you conÞgured. 2. Select Properties from the File menu. The following window appears. 3. Select the properties you want for your printer. 8.7.1 Setting Up Output Properties To set up properties for output from your printer: 1. From the Printers window, select the Kodak printer you conÞgured. 2. Select Document Defaults from the File menu. W I N D O W S N T 4 0 July 1998 8-13 Windows NT 4.0 Workstation/Servers The following window appears. 3. Select the properties you want for the output from your printer. W I N D O W S N T 4 0 8-14 July 1998 Apple/Macintosh Environments 9 Apple/Macintosh Environments Refer to Kodak Printer/NIC Installation and Configuration Overview in Chapter 1 for information about the overall configuration process. Steps covered in this chapter are highlighted in the list below. Step 1: Assess your network/printing environment Step 2: Gather the necessary components Step 3: Install the NIC hardware Step 4: Configure the NIC using Utilities for Macintosh Note: If you are in a mixed environment with Windows platforms, we recommend that you configure the NIC using the Kodak 10/100 NIC - Utilities for DOS/Windows software. Windows FastManage Utilities include a network device Discovery tool, a robust NIC Configuration Manager, and troubleshooting tools. Step 5: Configure the print servers, if necessary Step 6: Configure the Macintosh workstation for printing Step 7: Printing M A C I N T O S H July 1998 9-1 Apple/Macintosh Environments 9.1 Kodak 10/100 NIC - Utilities for Macintosh Use the Kodak 10/100 NIC - Utilities for Macintosh software to remotely configure the parameters for the 10/100 NIC installed in Kodak printers or proofers. IMPORTANT: Configuration for this 10/100 NIC is accomplished exclusively by using the remote configuration utilities for Windows, Macintosh or Unix platforms. Use of the printer front control panel is NOT relevant for configuring this 10/100 NIC. Confirm that it is set up for printing with the Kodak printers or proofers. Note: If you are in a mixed platform environment and require changes to additional protocol configuration parameters beyond the general parameters configurable with Macintosh utilities, use Utilities for Windows (FastManage) from a Windows platform or use TELNET on any platform that supports TCP/IP. See Appendix A for information about using Telnet. M A C I N T O S H 9-2 July 1998 Apple/Macintosh Environments 9.2 Configuring Macintosh Systems for Printing You should verify that this platform is supported for printing to your printer or proofer. Refer to the user guides and Readme files that came with your unit for information about installing software to support PostScript and raster mode printing, calibration, and so on. If necessary, refer to Appendix E, Technical Assistance. • Install the Kodak-developed PostScript driver for Macintosh for printing when the printer is in PostScript mode. • Install the Kodak - Adobe PhotoShop Export Module for Macintosh for printing (exporting) when the printer is in raster mode. Note: Check your printer Readme files for notes about your printer. 9.3 Contents of NIC Utilities for Macintosh Diskette Note: These Macintosh utilities work only with a Kodak printer in PostScript mode (LaserWriter). For Kodak printers that are raster ONLY, use Telnet or utilities for Windows or Unix platforms. The Macintosh Utilities diskette contains the following files. Copy the contents to your hard drive. • ! IMPORTANT!—provides important details that an administrator MUST be aware of. It also includes steps for verifying that your printer and NIC are functional on your network. • Read Me—provides an overview of configuration procedures. • Namer—can be used to modify the AppleTalk name that the printer (NIC) will use to advertise itself over the network. This is the printer name you will see in the Chooser. You may wish to rename the printer from its unique Network Interface Card identifier (“KDxxxxxx” where “xxxxxx” is the last 6 digits of the Ethernet hardware address) to a name more descriptive of the printer. Note: To modify the AppleTalk name, you must use the Namer utility. • July 1998 Apple Printer Utility—can be used to download NIC and printer configuration files after they have been edited to reflect your network preferences. 9-3 M A C I N T O S H Apple/Macintosh Environments • NIC Config—provides a configuration file with default NIC parameters. To change network parameters listed in the file, copy the file, edit it, then download it to the NIC using the Apple Printer Utility. Instructions are included in the NIC Config file. • Printer Config—can be used to update NIC parameters that may be reported on a test print generated using the printer front panel. To change network parameters listed in the file, copy the file, edit it, then download it to the printer using the Apple Printer Utility. Instructions are included in the NIC Config file. • TeachText—for reading and editing user configuration files. Note: Problems may occur if you try to use these utilities for Kodak printers that are not listed in this guide. Make sure you have Macintosh utilities intended for your specific NIC. 9.4 9.4.1 Configuring the NIC Configuring the NIC in PostScript Printers Utilities for Macintosh will work only for PostScript printers. Therefore, your Kodak printer must be in PostScript mode when configuring the printer's network interface. 9.4.2 M A C I N T O S H Configuring the NIC in Raster Only Printers Use any of the utilities below if you have a Kodak printer that is raster ONLY and - you require parameters other than the defaults or - you need to verify existing NIC parameters 9-4 • Telnet from any platform that supports TCP/IP. If your environment has only Macintosh workstations, it may be necessary to acquire a Macintosh - TCP application on one Macintosh for configuring the NIC by using Telnet • Utilities for DOS/Windows platforms (recommended) • Utilities for Unix platforms July 1998 Apple/Macintosh Environments 9.4.3 Default AppleTalk/EtherTalk Parameters Parameter change methods listed here presume the use of Utilities for Macintosh. IMPORTANT: Verify that the printers are operating properly on your network using the default parameters before you change the NIC configuration parameters. Check, for example, the following: • Does the printer (in PostScript mode) show up in Chooser under its default name? • Can you print files from a Macintosh when the printer is in PostScript mode? • Can you export files from a Macintosh when the printer is in raster mode? AppleTalk Name: “KDxxxxxx” where “xxxxxx” is the last 6 digits of the NIC's Ethernet Hardware Address. Use the Namer utility to set up a more descriptive name. AppleTalk Zone: “*” The NIC will automatically discover the default AppleTalk zone name for the subnet on which it physically resides. To change, follow the procedure in the NIC Config file. AppleTalk Phase: “2”. To change, follow the procedure in the NIC Config file. 9.4.4 NIC Configuration Test Print IMPORTANT: The pertinent 10/100 NIC Configuration Test Print is NOT the test print generated from the printer's front control panel. This test print can be generated ONLY on printers in PostScript mode. Obtain the pertinent (functional) NIC parameters by generating a NIC Configuration Test Print. To do so, set the mode switches on the NIC (D1 Down, D2 Up) and then power cycle the printer. July 1998 9-5 M A C I N T O S H Apple/Macintosh Environments When the NIC Configuration Test Print is complete, set the switches back into Normal (D1 & D2 UP) or Telnet (D1 Up, D2 Down) mode for normal printing operation. 9.4.5 Printer Test Page Generate a Printer Test Page using the Print key on the printer front panel. Use the Print key only to verify printer operation, NOT to verify network parameters. If network parameters reported on the Printer Test Page, (i.e. EtherTalk Name, TCP/IP Address) do not match the ACTUAL parameters reported on the NIC Configuration Test Page, this will not affect network operation. However, to avoid confusion from mis-matching parameters reported on the Printer Test Page, the following mechanisms can be used to modify parameters reported on a Printer test Page as well as those displayed through the front display panel. AppleTalk Name, AppleTalk Zone, Preferred Server Copy, edit, and download the Printer Config file to update the appropriate parameters on the Printer Test Page to be consistent with the parameters reported on the NIC Configuration Test Page. TCP/IP Address, AppleTalk Phase, IPX Frametype M A C I N T O S H Use the front control panel to enter remaining parameters on the Printer Test Page consistent with parameters reported on the NIC Configuration Test Page. 9.4.6 Using the Apple Printer Utility for Downloading Configuration Files You can change NIC configuration parameters (other than the AppleTalk name) by modifying a NIC configuration file, then downloading the file to the printer/NIC. To modify and download a configuration file with the Apple Printer Utility: 1. Open the Utilities for Macintosh diskette or folder. 2. Copy the NIC Config file. It should open with TeachText; if not, use a text editor that saves as ASCII. 3. Edit the list of configuration choices. 9-6 July 1998 Apple/Macintosh Environments 4. Save the list and quit TeachText. 5. Double click on the Apple Printer Utility icon. 6. From the plodding menu, select Window and then Selector. 7. If there is a router on the network, select the appropriate zone for the printer. 8. Select the printer. Note: When the Printer is opened, a warning may state that this is a spooler and that all utility features may not work. Click Continue. 9. Select Download PostScript File from the File menu. 10.Select the file to download. 11.When downloading is complete, quit the program. If an error occurs while downloading a configuration file, an error message will appear. If a log file is created after downloading a file, an error occurred. 9.4.6.1 Using the NIC Config File The table below lists the NIC configuration options that you can change by editing and downloading the NIC Config. Option (Default is in Parenthesis) Choice Description Option EtherTalk phase EtherTalk Zone 1 or (2) Zone Name Sockets LPD Interwar EtherTalk (Yes) or No (Yes) or No (Yes) or No (Yes) or No Set IP address Set IP Address (0.0.0.0) Yes or (No) M A C I N T O S H AppleTalk revision level. AppleTalk zone the printer resides in. Network Protocols Enabled Operational Parameters Reset the NIC Reset NVRAM to defaults Yes or (No) Use to specify an IP address for NIC when using TCP/IP. Forces the NIC to restart when the printer is power cycled. Forces NVRAM values to be returned to their defaults when the printer is power cycled. Note: July 1998 9-7 Unix Environment 10 Unix Environment Refer to Kodak Printer/NIC Installation and ConÞguration Overview in Chapter 1 for overall conÞguration process steps and details. This chapter describes how to conÞgure the NIC and conÞgure a queue to submit Þles to a Kodak printer in a Unix environment. Steps covered in this chapter are highlighted in the list below. Step 1: Assess your network/printing environment Step 2: Gather the necessary components Step 3: Install the NIC hardware Step 4: ConÞgure the NIC Step 5: ConÞgure the print servers Step 6: ConÞgure the printer for use on workstations Step 7: Printing Note: Although Kodak does not develop printer drivers and export modules for Unix platforms, we do assist third-party developers who provide applications and drivers to support Kodak printers. Refer to Appendix E, Technical Assistance, for information on searching the Kodak Web site (www.kodak.com) for third-party developer solutions. 10.1 ConÞguring the NIC from Unix (TCP/IP) Platforms U N I X Devices on a TCP/IP network are identiÞed by an Ethernet and IP address. You need to minimally establish an IP address on the NIC, because the factory default IP address is Ò0.0.0.0Ó. The NIC Ethernet address is on the NIC faceplate; the IP address is assigned by your system administrator. When the IP address in NVRAM is 0.0.0.0, the device uses RARP, BOOTP and DHCP to acquire a valid address from a RARP, BOOTP or DHCP server. Use any of the following methods to assign the IP address: July 1998 10-1 Unix Environment ¥ Set a static ARP entry. Make a telnet connection to port 2002, then set the IP address with your Unix workstation. You must be on the same subnet as the printer/NIC. ¥ Dynamic methods, RARP, BOOTP and DHCP, can also be used to allow the NIC to use an unused IP address each time the printer is power cycled. RARP is limited to use on the same subnet as the NIC. BOOTP and DHCP can be used in larger networks across routers. Consult your Unix system documentation for the use and syntax of RARP, BOOTP and DHCP. ¥ Run the install script distributed on the Unix diskette. Refer to Section 10.3, Printer/NIC Setup using the Install Script, for details. ¥ Additional methods for setting an IP address from non-Unix platforms are covered in Chapter 3, FastManage, and Chapter 9, Apple/ Macintosh Environments. 10.1.1 Setting the IP Address Using Arp and Telnet Arp and Telnet work only if the device is on the same subnet as the host. Once an IP address is set, you cannot change it using Òarp.Ó You must use a NIC conÞguration utility to change it unless you reset the NIC to factory defaults. To add a printer named ÒkodakÓ with an IP address Ò123.4.5.6Ó and an Ethernet address of Ò00:40:c8:01:02:ABÓ: 1. Set NIC mode switches in Telnet mode (D1 up, D2 down) then power cycle the printer. 2. Add an Ò Ó line, (i.e. 123.4.5.6 kodak) to the /etc/ hosts Þle. U N I X 3. Use one of the following arp commands to set the static arp entry for a host on the same subnet as the device: arp -s ether kodak 0:40:C8:1:2:AB (no leading zeros on RS-6000 systems) arp -s kodak 0:40:C8:1:2:AB (no leading zeros on most Unix systems) arpbypass set kodak 0X00.0X40.0XC8.0X01.0X02.0XAB (AT&T and NCR) 10-2 July 1998 Unix Environment Note: The printer/NICÕs assigned IP address must be on the same local subnet as the Unix workstation. 4. Make a telnet connection to maintenance port 2002. (Type: telnet kodak 2002). 5. Press [!] and press [Enter]. Note: The following warning may appear: ÒEntering monitor will lock out other Ethernet access. Type yes to get to the command prompt.Ó Press [Enter]. 6. At the menu option, press [I] and then [Enter]. 7. Press [Y] for yes when prompted. This address will be stored in the deviceÕs NVRAM. 8. Restart the device with the R command, then power cycle the printer. 10.1.2 Verifying IP Address is Set Properly To see if the printer/NIC is up and running on the network, use the ping command. Type: ping or ping A message that the host is alive or Packets received OK should appear. 10.2 Introduction to LPD/LPR Printing to LPD allows you to print as if the printer were directly attached to a remote BSD Unix system. ConÞguration requires assigning an IP address to the printer/NIC and setting up a remote BSD Unix-like printer. Kodak provides an installation script to conÞgure the printer/NIC on Unix and add printers. The printer/NIC supports multiple queues by simultaneously printing via LPD from a maximum of 12 different queues (limitation does not apply for host software printing). The device listens for LPD connections on 12 ports; if all 12 are in use, the 13th LP daemon will not make a connection. If this happens, restart the line printer daemon. Systems that support LPD/LPR include: July 1998 10-3 U N I X Unix Environment ¥ BSD systems ¥ System V Release 4 machines ¥ IBM RS/6000 ¥ TCP/IP packages for VMS ¥ TCP/IP packages for DOS ¥ IBM, HP, or DEC mainframe machines that run TCP/IP ¥ Microsoft Windows NT 3.5 ¥ OS/2 2.x with IBMÕs TCP/IP or LAN Server 2.x and above 10.2.1 Setting up LPD/LPR Install the printer on every host that prints to the printer/NIC. 1. Install the printer/NIC on the network. 2. Assign an IP address to the printer/NIC. 3. LPD and Sockets are enabled on the NIC by default. Two items are required to conÞgure an LPD printer: ¥ Remote system name (host name for the device). ¥ Remote printer name (anything can be entered). A ÒrawÓ data type is used by default with the expectation that proper PostScript or raster Þles will be submitted to correspond with the mode selected on the printer. 10.2.2 Remote or Direct Network Spooling The printer/NIC Unix software allows a user to spool directly or remotely. In direct spooling, each Unix workstation spools to the device independently. In remote spooling, one UNIX workstation sends print jobs received from all other workstation to the printer/NIC. Both methods require some conÞguration on all UNIX workstations. U N I X 10.3 Printer/NIC Setup using the Installation Script The install.sh script should accommodate most BSD and System V Unix systems for printing to the Kodak printer/NIC. To load the Unix utilities software: 10-4 July 1998 Unix Environment 1. As root, create a local directory (i.e. Ò/tmp/kodakÓ) to load the software and then go to that directory. 2. Load the software from the disk by putting the diskette into a drive and typing: tar -xvf /dev/ 3. Type./install.sh to launch the install script. 4. Follow the Installation Options menus and prompts to establish an IP address and conÞgure printer names and queues. 10.4 Manual NIC Installation for BSD Machines 1. Add an Ò Ó line, (i.e. 123.4.5.6 kodak) to the /etc/ hosts Þle. 2. Edit the /etc/printcap to create an entry for the printer. A sample entry for a printer called ÒkodakÓ: kodak:\ :lp=:\ :rm=kodak:\ :rp=ps:\ :mx#0:\ :sd=/usr/spool/kodak:\ :lf=/usr/adm/lpd-errs: 3. Create a spool directory. 4. Create a spool directory owned by the daemon, such as: U N I X mkdir /usr/spool/kodak chown daemon /usr/spool/kodak 10.4.1 Manual NIC Installation for System V Machines Access to printers in System V systems is through the LP scheduler. System V administration commands allow users to create a printer description Þle called an interface Þle. This is the Þnal Þlter in the LP spooler that sets up a print job and is designed to customize the data for a printer. July 1998 10-5 Unix Environment Enable LPD on System V systems by using SAM on HP/UX, admintool on Solaris, or any other system administration tool. To install the printer/ NIC manually, use the following procedure. 1. Log in as root. 2. Create a dummy device in the /dev directory for use with the printer (e.g., ÒkodakÓ). touch /dev/kodak 3. Change its ownership, group and access rights with these commands: chown lp /dev/kodak chgrp lp /dev/kodak chmod 660 /dev/kodak 4. Shut down the lp scheduler. /usr/lib/lpshut 5. Add a line in this format to the /etc/lp/systems Þle. kodak:x-:bsd:-:1:10:-:-: where kodak is the host name of the printer/NIC. 6. Use the lpadmin command to add a new printer. /usr/lib/lpadmin -p -s ! where printer is the printerÕs name, host name is the printers host name, and remote queue is a predeÞned queue. Issue the following command when adding a PostScript printer on Solaris: lpadmin -p -I any U N I X Printer name of the device may be same as the host name. Interface directory usually has these paths: For SCO, Solaris, DG/UX, UnixWare 2.X and Interactive systems, it is /usr/spool/lp/admins/lp/interfaces. For HP/UX and Silicon Graphics systems, it is /usr/spool/lp/interface. For SGI Irix system, it is /varspool/lp/interface. For AT&T and Sequent systems, it is /usr/spool/lp/admins/lp. 10-6 July 1998 Unix Environment 7. Enable the printer and accept these print job commands: enable accept 10.5 Printcap File Parameters Some commonly used entries in the printcap Þle are listed below. Name Type Default Description af string NULL full path and name of the accounting Þle br number none baud rate lf string /dev/console full path and name of error log lp string /dev/lp device name to open for output mc num 0 maximum number of copies mx num 1000 maximum Þle size in blocks of string NULL full path and name of output Þlter pl num 66 page length pw num 132 page width rm string NULL name of machine for remote printer rp string lp remote argument (ÒpsÓ) rc boolean false restrict remote users to those with local accounts rw boolean false open printer device read/write instead of write only sb boolean false short banner (one line only) (see Note) sd string /var/spool/lpd spool directory sh boolean false suppress burst page headers (see Note) tf string NULL troff data Þlter Note: The number of copies option with LPR (LPR-number of copies) is not supported. To suppress banner pages for individual print jobs, use LPR with the -h option or turn off the banner printing via telnet. The suppress header (sh) option in /etc/printcap Þle does not work. July 1998 10-7 U N I X Unix Environment 10.5.1 TFTP Support for the printer/NIC The NIC Þrmware supports printing and ßash loading using TFTP from TCP/IP hosts. To do this: 1. Connect to the printer/NIC assigned IP address. 2. Put the Þle to be printed (or the ßash Þle). The Þle will be printed on parallel port 1. The Þle cannot be printed on any other port. If the Þle is a valid ßash upgrade Þle, the NIC will automatically update its ßash memory. 3. Issue the quit command to close the TFTP session. U N I X 10-8 July 1998 Printing 11 Printing 11.1 PostScript and Raster Modes Kodak printers with the PS extension support both PostScript and raster printing. Models without the PS extension support only raster mode. Kodak provides PostScript drivers for PostScript mode printing and export modules for raster mode printing from Macintosh and Windows platforms. The Adobe Photoshop application must be purchased from Adobe for use with export modules (plug-ins). 11.1.1 PostScript Drivers Printing in PostScript mode is supported by PostScript drivers for Kodak printers for most efÞcient generation of PostScript code. Any PostScript driver can be used to generate PostScript Þles to send to a Kodak printer. However, these drivers may not produce code as efÞciently as a Kodak driver. Also, generic PostScript drivers may not be able to support Kodak printer-speciÞc features unless your system uses product- speciÞc PPDs that any PostScript driver can access. 11.1.2 Raster Drivers Raster mode is supported by a Kodak proprietary raster printing language that can generate printing code that is even more efÞcient than PostScript code generated by a Kodak driver. 11.1.3 Language Efficiency vs Network and Printer Performance Kodak raster drivers and PostScript drivers for Kodak printers were developed with full knowledge of the architecture of Kodak printers. Printer code generation efÞciency is reßected as improvements in print Þle transfer speed and printer processing performance. 11.1.4 Non-Kodak Printer Software Applications and drivers are also available from third-party support vendors for most platforms. For information on vendors and software solutions, see the Kodak Web site: www.kodak.com. July 1998 11-1 P R I N T I N G Printing If a Kodak driver is not available, you can use a generic PostScript driver or LaserWriter driver with the Kodak printer PPD Þle to generate PostScript output. P R I N T I N G 11.2 Changing between PostScript and Raster Printing Modes - Kodak 8xxx series Printers 1. Press Setup/Select on the display panel when READY appears in the panel. Power Error Print Cancel scroll 2. Press “ Setup/Select ” until SETUP:MODE appears. 3. Press Setup/Select to access the SETUP:MODE submenu. 4. Press “ ” until MODE:POSTSCRIPTÓor MODE:raster appears. The currently selected version is indicated by an asterisk (*). 5. Press Setup/Select to make your choice. 6. Press “ ” until MODE:EXIT appears. 7. Press Setup/Select. 8. Press “ ” until SETUP:EXIT appears. 9. Press Setup/Select. If you change the mode, wait for the printer to reinitialize and return to READY. 11-2 July 1998 Printing 11.3 Changing From PostScript to Raster Printing Modes - Kodak DCP 9000/9300 Proofers 1. If the Indicator next to the ON LINE key is lit, then Press ON LINE on the display panel when READY appears in the panel to take the proofer OFF LINE. ON LINE MENU TEST CANCEL/ RESET ENTER 2. Press MENU and SETUP:EXIT will appear. 3. Press “ until SETUP:MODE appears. ” 4. Press ENTER to access the SETUP:MODE submenu. 5. Press “ until MODE:POSTSCRIPT or MODE:RASTER appears. ” The currently selected version is indicated by an asterisk (*). 6. Press ENTER to make your choice. 7. Press “ ” until MODE:EXIT appears. 8. Press ENTER. 9. Press “ ” until SETUP:EXIT appears. 10.Press ENTER. If you change the mode, wait for the printer to reinitialize and return to READY. July 1998 11-3 P R I N T I N G Printing 11.4 Printing in PostScript Mode from Windows/DOS Systems 11.4.1 Printing from Windows P R I N T I N G To print from applications to a Kodak printer in PostScript mode: IMPORTANT: To avoid printing problems, make sure that ÒCtrlDÓ job termination is disabled in Printer PostScript properties. 1. Select File>Page Setup and verify settings consistent with your printer. 2. Select File>Print. 3. Select the printer that was created by the Add Printer mechanism. 4. Check printer settings for consistency with current printer media before selecting OK. 11.4.2 Printing from DOS NPrint Print to the printer as if it were any other Novell print server. For example, use the Novell CAPTURE command to redirect one of the LPT ports to a queue serviced by the Network Interface Card. If the Þle server is named raisa and the queue is named lp1, the command to redirect to LPT1 would be: CAPTURE /S=raisa /Q=lp1 Use NPRINT to print as shown in the following example: NPRINT myÞle S=raisa Q=lp1 You can include the /notify option to send a message to users who send jobs once the jobs successfully print. For example: NPRINT myÞle S=raisa Q=lp1 /notify Copy Use COPY to print to an LPT port redirected to a network port. COPY myÞle LPT1 11-4 July 1998 Printing LPR The example below illustrates how to use the lpr command to send a Þle to the printer from the DOS command line. In this example, the server name is server1, and the printer name is 8650. lpr -S server1 -P 8650 \fullpath\Þlename 11.4.3 Eliminating ÒCtrlDÓs from Print jobs 11.4.3.1Windows 3.x Systems To eliminate the CtrlDs from PostScript output Þles on Windows 3.x systems, a C:\WINDOWS\WIN.INI Þle must be edited. Within the C:\WINDOWS\WIN.INI Þle, search for any occurrences of Kodak printers and/or LPT ports that they may be associated with. A typical entry might look like: [Kodak DS 8650 PS, LPT1] After this line, add the following line: CTRLD=0 Save the Þle, and try printing it again. 11.4.3.2Windows 95 and Windows NT 3.51Systems To eliminate the CtrlDs from PostScript output Þles on Windows 95 and Windows NT systems, use the Printer >Properties setup menus and select PostScript >Advanced features.Turn off the CtrlDs before and after the job. 11.5 Printing in PostScript Mode from Macintosh Systems To send PostScript Þles to a printer in PostScript mode, use the File>Print function from applications. A pre-existing PostScript Þle can be downloaded to the printer using the LaserWriter Font Utility. July 1998 11-5 P R I N T I N G Printing To select a Kodak printer in PostScript mode, select the Chooser from the Apple Menu Icon, then select the following: P R I N T I N G ¥ Active for AppleTalk ¥ AppleTalk zone ¥ Appropriate Kodak printer icon (Left Chooser Window) ¥ Appropriate printer (Right Chooser Window) 1. Select File>Print from applications 2. Check Page Setup for consistency with current printer media before selecting OK. 11.6 Printing from BSD UNIX Systems Commonly used BSD print commands include: BSD Print Commands Command Function lpr -p <Þle> lpq -p lpc stat lpc clean lpc restart lprm -p Prints the Þle to the printer. Displays any active queues for the printer. Interactive program for printer management. *Remove all print jobs for the printer. *Restart this queue. *Removes the from the print queue. An example for printing a Þle: lpr -P8650ps Þlename.ps 11.7 Printing from UNIX System V Systems Some common System V print commands are listed below. Command 11-6 Function lp <Þle> Print deÞned Þle to default printer. lpstat -t Display status of all printing jobs you started with lp. cancel Remove a deÞned job from the print queue. lpc Type status after entering the lpc command to display the status of the printers. July 1998 Printing 11.8 Printing from VMS Systems Printing with MultiNet on a VMS host The NIC works with a MultiNet stream queue on a VMS host. Invoke MultiNet's printer conÞguration utility to add a VMS print queue by entering the following command: multinet conÞgure/printers The printer conÞguration utility will prompt you for the IP address, the protocol type, and the queue name. Specify lpd as the protocol type, and ps as the queue name. The change takes effect at the next system boot up. To make it effective immediately, invoke the COM procedure: @MULTINET:REMOTE-PRINTER-QUEUES Printing with WIN/TCP on a VMS network or with DEC UCX 2.0 Refer to your userÕs guide for details on installation and printing. Specify ps as the remote queue name and the host name of the NIC as the remote machine name. 11.8.1 Printing in Raster Mode from Windows and Macintosh Platforms Kodak supports printing in raster mode only through the use of Kodak printer-speciÞc export modules for Adobe Photoshop. To select raster mode, 1. Select Export from the File menu. A Select a Kodak Printer screen appears. 2. Click on Network or Update to view and select printers that are in raster mode. After you select a printer, an export module print screen appears; you can now set up printer/printing parameters and export raster Þles from Adobe Photoshop. July 1998 11-7 P R I N T I N G Printing To print to a Kodak printer in raster mode: 1. Install a Kodak export module. 2. Select File>Export from Adobe PhotoShop. P R I N T I N G 3. Click on Network or Update to view and select printers that are in raster mode. 4. Select the printer OR queue associated with your printer. 5. Check printer settings for consistency with current printer media before selecting OK. 11-8 July 1998 Troubleshooting 12 Troubleshooting For easier referencing, troubleshooting steps are consistent with the following ÒNIC and Printer Installation/ConÞguration OverviewÓ steps outlined in theÓNIC Intro/OverviewÓ chapter : ¥ Step 1: Assess your Network/Printing Environment. ¥ Step 2: Gather Necessary Components. ¥ Step 3: Install the NIC Hardware, if necessary. ¥ Step 4: ConÞgure the NIC, if necessary. ¥ Step 5: ConÞgure print servers, if necessary. ¥ Step 6: ConÞgure the printer on user workstations. ¥ Step 7: Printing: A troubleshooting ßowchart is provided with steps consistent with the ßowcharts in the ÒIntroductionÓ chapter and ÒQuick Reference GuideÓthe with references to further information. Also, step details are provided after the ßowchart. July 1998 12-1 T R O U B L E S H O O T Troubleshooting Troubleshooting Printer/NIC Installation and ConÞguration Steps T R O U B L E S H O O T Step 1:Determine your Network and Printing Environment. (Ch1:Intro/Overview) (NIC supports TCP/IP, Novell Netware, AppleTalk & Native Windows (NetBeui) Protocols.) Verify that NIC conÞguration parameters are consistent with your network environment preferences. Step 2 : Gather Necessary Hardware & Software Components. (Ch1:Intro/Overview) NIC, NIC ConÞg S/W, Printer, Printer ConÞg S/W (Kodak PostScript Drivers and Raster Export Modules) Verify that you have the latest releases of printer and NIC software and Þrmware. Refer to ÒTechnical AssistanceÓ (appendix) and Kodak website (www.kodak.com) Step 2A : Verify Standalone Printer Functions OK. Printer powers up and displays ÒREADYÓ? No Yes Step 2A : Printer Errors. Check paper tray settings, paper and ribbon for consistency.. No NIC Pre-installed in Printer ? Go to Step 3 : Install the NIC in the Printer Yes Goto 3A : Verify NIC Hardware 12-2 July 1998 Troubleshooting Step 3 : Install the NIC in the Printer. (Ch1-ÓNIC Hardware InstallationÓ, Appendix-ÓNIC H/WÓ) VeriÞy the NIC H/W when the Printer is ÒReadyÓ and ON the Network : (Green ÒLinkÓ LED shoud be ON and Yellow ÒNetÓ LED should be BLINKING with net trafÞc.) T R O U B L E S H O O T 3A : Green ÒLINKÓ LED ON ? (Network connectivity to Hub ?) No Yes Verify cabling, port, hub/switch, etc. : Does any other known working network device work OK when plugged into the same cable and port as the printer ? No Fix network cabling, ports, etc. and go to 3A. Yes NIC or Printer Defective : 1) Replace NIC. Goto 3A 2) If no difference with new NIC, Replace Printer. Go to 3A. Refer to Appendix ÒTechnical AssistanceÓ 3B : Yellow ÒNETÓ LED ON ? (Net TrafÞc detected ?) No Yes Verify cabling, port, hub/switch, etc. : Does any other known working network device work OK when plugged into the same cable and port as the printer ? No Fix network cabling, ports, etc. and go to 3A. Yes NIC or Printer Defective : 1) Replace NIC. Goto 3A 2) If no difference with new NIC, Replace Printer. Go to 3A. Refer to Appendix ÒTechnical AssistanceÓ 3C : Print NIC ConÞguration Test Page. Goto Step 4 : ÒConÞgure the NICÓ July 1998 12-3 Troubleshooting Step 4: ConÞgure the NIC. (Ch3:FastManage, Ch9:Apple/Macintosh, Appendix: A Telnet) Recommendation: Use defaults until successful network printing is demonstrated. T R O U B L E S H O O T Complete the following if using TCP/IP. (TCP/IP minimally requires an IP Address). The quickest method (when IP = 0.0.0.0) is to use ÒarpÓ and ÒtelnetÓ commands. 1) Set NIC mode switches in Telnet mode (D1 up, D2 down) and power cycle printer. 2) Use arp -s 3) Use telnet 2002. 5) Follow Telnet Ethernet>TCP/IP>Set IP menus to set IP address and then Reset the NIC. 6) Power cycle the printer. 4A : Printer Recognized on the desired Platform ? VeriÞy that the NIC is functional on the network and that NIC conÞguration test page parameters are correct. For Windows Network Neighborhood and Mac Choosers, printer advertizes as ÒKDxxxxxxÓ ? For UNIX, can you ÒpingÓ the Printer after assigning an IP address Yes No 4B : Network Parameters on NIC ConÞguration Test Page Correct ? Yes No 4C : For Windows, use FastManage. For Macs, Use Laserwriter Utilities. For UNIX, use Telnet. Telnet may also be used on any platform that supports TCP/IP. Step 5 : ConÞgure Servers, if necessaryÓ Refer to sections after this ßowchart for Novell & NT troubleshooting details. Step 6 : ConÞgure pertinent Workstations for printing to the Kodak printer. Refer to platform speciÞc chapters and to sections after this ßowchart for troubleshooting details. Step 7 : Print Refer to the ÒPrintingÓ Chapter for details. 12-4 July 1998 Troubleshooting 12.1 Verifying Standalone Printer Functions If you are having trouble printing, Þrst verify that the standalone printer with no network interface connection operates correctly. Secondly, verify that the printer is conÞgured correctly when connected to your network. If necessary, go to the sections that pertain to the speciÞc platform and protocol used. 1. Is the printer plugged in, turned on, and displaying the ÒREADYÓ prompt? 2. Is there an error message displayed on the printer? Refer to the user's guide for the printer for information about error messages that appear on the front control/display panel. Error code numbers typically indicate that the printer hardware requires service. 3. Does the paper size displayed on the front control/display panel match what is actually in the tray? If not, the paper tray may be an adjustable tray that has not been properly set up. Check and/or adjust the paper size selection switch on the side of the tray for the proper paper size setting. 4. Is the printer in the appropriate mode (PostScript or Raster)? PostScript mode is necessary for PostScript Þle printing. The printer should only be in Raster mode when using the export module in conjunction with Adobe Photoshop or when using another vendorÕs application that speciÞcally states support for Kodak printers in Raster mode. If necessary, select the proper mode from the printerÕs front control/ display panel. Refer to ÒChanging the Printing ModeÓ in the ÒPrintingÓ section. 5. July 1998 Make a test print by pressing ÒPrintÓ on the printer front control panel to determine if the printer is functioning in PostScript and/or Raster modes. Do not be alarmed if your particular printer does not support both modes of operation. Make sure that paper and ribbon are loaded. To make a test print, press the print button on the printer when Ò:READYÓ appears in the display panel. 12-5 T R O U B L E S H O O T Troubleshooting 12.2 Verify Network Connectivity 1. T R O U B L E S H O O T When the printer Þnishes initialization and the front display/control panel displays the message ÒREADY,Ó check that the LEDs on the back of the printer operate correctly. ¥ The Yellow LED should illuminate and be in a stable condition. If the light does not illuminate or is unstable, check the connectivity between the Network Interface Card and the network hub switch. If the connectivity is correct, the Network Interface Card may be defective. ¥ The Green LED should blink intermittently indicating a burst of trafÞc on the network. If the Green LED does not blink, the Network Interface Card may be defective. 2. Make sure that the mode switches on the Network Interface Card are set correctly. For printing the NIC must be in ÒNormalÓ (D1 & D2 Up) or ÒTelentÓ (D1 Up, D2 Down) mode for printing. If necessary, refer to the NIC Mode Switch diagram in the NIC installation chapter. 3. Make sure that the network cables are connected correctly and are in good working condition. If necessary, install a new cable. If the printer can print from the parallel or Local Talk ports, check for the correct network setup. 12.3 Verify Network Parameters 1. With a printer in PostScript mode, make a NIC ConÞguration Test Print if you have not already done so. The NIC must be in ÒTest PageÓ (D1 Down, D2 Up) mode and power cycled to print a NIC ConÞguration page. Verify that pertinent AppleTalk, IPX, NetBeui and/or TCP/IP parameters that have been set up are correct. Raster only printers can not print a NIC conÞguration Test Print. Instead, use NIC conÞguration utilities to verify network parameters. 12-6 2. Power cycle the printer. Under some circumstances the printer may lose network communications with the host and not regain them until a reinitialization occurs. Parameters that are conÞgured on the NIC are not effective until you power cycle the printer. 3. You may want to reset the NIC to factory defaults by using the NIC faceplate mode switches. Refer to ÓAppendix CÓ for instructions on resetting the NIC. July 1998 Troubleshooting 12.4 Verify Application and Printer Parameters 1. Is there an error indication on the front control/display panel that the wrong ribbon is in use with a ÒLoad Oversize RibbonÓ message or the wrong paper with a ÒLoad PaperÓ message? If pressing the ÒPRINTÓ button on the front control/display panel results in a print, this is an indication that the printing problem is due to a mismatch between application ÒPage SetupÓ and ÒPrintÓ menu page/ribbon selection parameters and what is actually in the printer. Check options in both menus carefully because some applications require consistent selections in more than one menu. 2. In situations where a Kodak PostScript driver is not available, for example on UNIX platforms, features pertaining to media may not be selectable through the application being used. Some media features are selectable, however, from the printer control/display panel. By selecting the following, these characteristics can be set as defaults: SETUP >DEFAULTS >MEDIA, TYPE (Paper/Transparency/Draft) and COLOR (Standard/Commercial/Publication) 12.5 July 1998 Novell NetWare Installations 1. Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity. 1. The primary or preferred server is the name of the Þle server that contains the printerÕs Novell queue. Make sure a preferred server is deÞned on the NIC. 2. Check the NIC ConÞguration test print to verify that the preferred server is correct. 3. Make sure that your queue and print server names for the Network Interface Card match those speciÞed in the conÞguration Þle and that the queue is assigned to that server. 4. Check the display panel for error messages. Refer to the appropriate user's guide for information about error messages. 5. Check to see if the Þle server is on line. Use the NetWare SLIST command to list the currently available Þle servers. 6. Make sure the number of logged-in users does not exceed the user license limit. 12-7 T R O U B L E S H O O T Troubleshooting T R O U B L E S H O O T 7. From the DOS command line, enter the NetWare command USERLIST (3.x) or NLISTUSER/A/B (4.x) to verify that the printer has logged into the Þle server. The USERLIST (3.x) or NLISTUSER/ A/B (4.x) command displays all logged-in users from the currently attached Þle server. Verify that your workstation is attached to the printerÕs deÞned Þle server before running USERLIST (3.x) or NLISTUSER/A/B (4.x). The printer should log in as the name. 8. Check to see if the print queue has been disabled. If the queue is enabled but your job is not in it, a workstation problem has prevented the job from entering the print queue. Check the workstation. 9. Check the print queue contents using the PCONSOLE command. 10. If the printer has not logged in (determined by using the USERLIST (3.x) or NLISTUSER/A/B (4.x) command), check the printers display panel for error messages. 11. Verify that names were deÞned according to the instructions for installation. 12. Verify that the correct frametype is chosen under the menu selection PORTS:IPX of the display panel. The Þle server and printer must use the same frametype. 13. Verify that CAPTURE has been run for the appropriate parallel port. 12.5.1 Netware debug via Telnet session The following is a telnet session depicting NIC - Novell Primary Server Login Process upon powerup : telnet 2002 NOTE: The Ôscript <Þlename>Ôis not necessary unless you want to save the telnet session results to a Þle. (Primary server = BINFORD) /nic/telnet_test (1) script telnet.doc UNIX Script started on Tue Oct 22 15:47:23 1996 /nic/telnet_test (2) telnet 159.56.12.62 2002 Trying 159.56.12.62. Connected to 159.56.12.62. Escape character is'^]'. 12-8 July 1998 Troubleshooting Telnet Console on Type "S" to see current status Revision 1.2, Datecode 11/16 1994 10:6 S T R O U B L E S H O O T No active job status: idle Getting route for BINFORD route for BINFORD = 0 60 2f bf 35 8b Getting route for D294-FPN1 route for D294-FPN1 = 0 60 2f bf 35 8b ... Getting route for HSD_SAA_1 route for HSD_SAA_1 = 0 60 2f bf 35 8b Found servers: 0: BINFORD 1: D294-FPN2 2: D294-FPN1 ... 23: HSD_SAA_1 Trying to read Þle SYS:LOGIN\KODAK\K090681 on server BINFORD Read ConÞg Þle: BINFORD:TPS_LAB3_8650:TPS_LAB3_PS::: Attaching queue TPS_LAB3_8650 on server BINFORD Queue TPS_LAB3_8650 attached telnet> q Connection closed. /nic/telnet_test (3) exit UNIX script done to telnet.doc on Tue Oct 22 15:57:57 1996 July 1998 12-9 Troubleshooting 12.6 T R O U B L E S H O O T 12-10 NT Installations 1. Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity. 2. On NT systems, you may encounter corruption of data when printing Þles over 5 Mbytes. Color bands may appear across the printed image. This condition can be corrected by setting up server properties to accept the entire print job before passing the Þle on to the printer. For Windows NT 3.51 for workstations and servers ÒJob Prints While SpoolingÓ must be deselected. For Windows NT 4.0 for workstations and servers ÒStart Printing After Last Page SpooledÓ must be selected. 3. Some systems such as Windows NT come with Kodak drivers provided by Microsoft. If you use these drivers, you may encounter problems. Be sure to install drivers provided by Kodak. When in doubt, refer to the Kodak web site for availability and the latest versions of drivers. Refer to ÒGetting HelpÓ for information on how to access the Kodak web site. 4. You may encounter problems if you install drivers on remote workstations by downloading them from an NT server. We recommend that you install the printer driver and/or the export module on each server and workstation on your network. When you set up the servers for sharing, install only the software relevant to the operating system for the server. 5. If you are setting up an NT ÒAppleTalkÓ printer or queue, it will only work for PostScript mode printing from Windows. Exporting Þles to Kodak printers in ÒRasterÓ mode via AppleTalk protocol is possible only with Macintosh platforms. 6. If you are setting up an NT ÒAppleTalkÓ printer or queue and ÒCaptureÓ the printer, Macintosh users will no longer see the printer advertized by its ÒAppleTalk NameÓ. You should verify, however, that they can see and select the printer by its ÒNT AppleTalk Queue NameÓ. July 1998 Troubleshooting 12.7 AppleTalk Installations 1. Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity. 12.7.1 PostScript mode 1. Check the test print to verify that the preferred server is correct. 2. Are both the computer and the printer set for the same EtherTalk phase (Phase 1 or Phase 2)? 3. Has the AppleTalk/EtherTalk network driver been selected in the Network/AppleTalk control panel? 4. If the name of the correct printer driver does not appear as a selection in the Chooser, verify that the printer driver was properly loaded on the host. Check for the existence of your Kodak printer Þle in the System FolderÕs Extensions folder. If the host driver software is not there, install it according to the instructions in the userÕs guide for the software. 5. Does the printer name appear as a selection in the Chooser? If not, check the following: ¥ Make sure that AppleTalk is enabled (the Active button in the Chooser should be selected). ¥ Make sure that the printer has been on for at least 3 minutes. ¥ If the printer is installed on a network with multiple zones, check the other zones for the printer. The printer will boot up to the default zone that is supplied by the network router. ¥ Make sure that the printer has been selected in the Chooser. ¥ If background printing is enabled, open the Print Monitor and check for error conditions at the printer. Raster Mode July 1998 1. Are both the computer and the printer set for the same EtherTalk phase (Phase1 or 2)? 2. Has the AppleTalk/EtherTalk network driver been selected in the Network/AppleTalk Control Panel dialog box? 12-11 T R O U B L E S H O O T Troubleshooting 3. T R O U B L E S H O O T The appropriate printer must be selected for the export module. You can do this by opening the Export Module dialog box and checking the printer that is displayed in the Printer group box. If the correct printer is not displayed, click on Select; and use the dialog box options that appear to select the appropriate printer from the dialog box. Refer to the userÕs guide for the export module for more information. 4. 12.8 Does the printerÕs name appear as a selection in the select window? If not, make sure that the printer has been on for at least 3 minutes. TCP/IP Installations 1. Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity. In the examples below, 8650 PS printer is the host name for the Network Interface Card, and the host software is loaded in the directory /usr/local/ kodak. The printer appears to be ready, but you cannot print Check the /etc/hosts Þle and see whether the IP address is set correctly. If the system uses Yellow Pages or NIS, use the following command to view the hosts database: ypcat hosts Use the following command to view the IP address for the host 8650 PS printer: ypmatch DS 8650 hosts If the following message appears, your system does not use NIS: canÕt bind.... If the system uses NIS and you have changed the /etc/hosts or /etc/ethers Þle, update the database by entering the command: cd /var/yp; make This updates the databases for both the YP server and the clients. The IP address is correct, but you cannot print. Enter the ping command and the host name: ping -s 12-12 July 1998 Troubleshooting This sends a packet to the Network Interface Card once every second. To abort the ping command, use Ctrl-C or the Delete key. If a message like the following appears, check the cable; and try it with another transceiver. No answer from You can ping the printer but cannot print. The problem is with the lpr/lpd setting. Verify that the printcap entries are correct. Each line should begin with a colon (:) and except for the last line should end with:\. Each line after the Þrst line should be indented (tabbed). A sample entry is shown in ÒUNIXÓ Systems.Ó If there are problems in the printcap entries, the Þles will not print, and you will get the message Òwarning: no daemon presentÓ when you try to look at the print queue using the lpq -P command. The Þle /usr/adm/ lpd-errs will contain error messages explaining why the Þle was not printed. Check for error messages. You can only print small Þles. If large Þles (usually 1 MB or more) fail to print, check to see if the printcap entry contains a line reading:mx#0. If the line does not exist, you should add it. You should also check to see if there is enough room in the spool directory to accommodate large Þles. You cannot print from a DOS or Windows application. If you cannot print from the application you are using, redirect the output to a Þle from the application, and print the Þle from the command line. This will help you to determine if the application is sending the data properly or if a problem exists at the application or driver level. July 1998 12-13 T R O U B L E S H O O T NIC Telnet Appendix A NIC Telnet If you are using TCP/IP protocol and have set up an IP address on the NIC, a NIC Telnet session can be established that provides complete control over all network protocols and related parameters. A.1 NIC Telnet Mode To invoke a Telnet session, place the mode switches on the NIC faceplate in Telnet mode (D1 up, D2 down). To obtain a printout of the current NIC conÞguration parameters, use Test Page mode (D1 down, D2 up). NIC operating modes and settings are listed in the following table. IMPORTANT: You must power cycle the Kodak printer for a NIC mode change to take effect. Selecting an Operating Mode D1 D2 Up Up Up Down Down Down Down Up Mode Description Normal Default. Does not allow a Telnet connection. Users can print to the unit. Telnet Allows a Telnet connection to change its parameters. Users Diagnostic can also print when a Telnet monitor session is open. NA Used to reset conÞguration parameters. Test Page A parameter test page is generated when you power cycles the printer. Print jobs are not accepted. NOTE: The printer must be in PostScript mode. For raster-only printers, obtain the parameters via a Telnet session. A.2 NIC Telnet Session The Telnet/diagnostic port address on the NIC is 2002. Macintosh TCP For the Session name, enter the , a space, and then 2002. Windows For the Host name, enter the . For the Port Type, enter 2002. July 1998 A-1 A P P E N D I X A NIC Telnet Unix: Telnet A P P E N D I X Ex: Telnet 123.234.10.5 2002 A.3 Telnet Diagnostic and ConÞguration Commands C Ñ ConÞgure console (for status monitoring) D Ñ Display summary conÞguration parameters F Ñ Flash Þrmware load enable/disable H Ñ Displays help menu I Ñ Display/set IP address L Ñ Limit monitor network access by password N Ñ Network protocols menu R Ñ Reset the NIC Z Ñ Reset parameters to factory defaults + Ñ Print PostScript test page A A.4 Sample Telnet Session depicting Monitor options Ver 6.1 Build 7, Datecode 4/1/1997 10:12 Type ÒSÓ to see current status Type ÒDÓ to see current conÞguration Type Ò!Ó to enter monitor Type ÒAÓ to abort connection A.4.1 CÑConfigure Console (for status monitoring) Console options: 1 (Off) 2 (On - via network only) (don't change/continue) A.4.2 DÑDisplay summary configuration parameters Command [?,C,D,E,F,H,I,L,N,Q,R,S,Z,*,+] --> d Kodak 10/100 NIC (3011EK) Firmware revision 6.1.5, Build 7, Datecode 3.13 1997 16:02 A-2 July 1998 NIC Telnet Ethernet address:00 40 C8 00 0B 0B IP address:0.0.0.0 Console status monitoring: Off Network monitor password security: Off TCP sockets enabled. LPD enabled. Netware enabled. Microsoft Windows print services enabled. AppleTalk enabled. (type ÒNÓ in monitor to view the network protocol parameters) A.4.3 A P P E N D I X A FÑFlash firmware load enable/disable Flash load is enabled. This Bank: Vers. 6.1.5, Datecode 3/13/1997 16:15, (in Bank #1, seqNum=10) Other Bank: Vers. 6.0.29, Datecode 2/25/1997 12:20, (in Bank #0, seqNum=9) Flash load currently is enabled. Disable, yes or no (y or n)?: Special Options for Flash Code Image Control: 1 (Restart Running Image in Other Bank) 2 (Copy This Image into Other Bank) 3 (Display ßash chip information) (don't change/continue) A.4.4 IÑDisplay/set IP address current IP address: 0.0.0.0 Enter new IP address: 199.86.12.165 ( for no change) new IP address: 199.86.12.165 July 1998 A-3 NIC Telnet A.4.5 A P P E N D I X LÑLimit monitor network access by password Network monitor password security currently Off Monitor Security 1 (Off) 2 (On/New Password) 3 (don't change/continue) A.4.6 NÑNetwork protocols menu Network Protocols Menu: AÑAppleTalk options MÑMicrosoft Windows print services options NÑNetWare options SÑSNMP options TÑTCP/IP (sockets, LPD, RARP, BOOTP, TFTP) options XÑReturn to Main Menu A AÑAppleTalk options AppleTalk enabled AppleTalk Phase 2 Default zone name: * Printer name: KDxxxxxx Modify?, yes or no (y or n)?:n MÑMicrosoft Windows print services options Microsoft Windows print services enabled Workgroup / Domain: WORKGROUP Machine Name: KD000B0B Services: PRINTER Modify?, yes or no (y or n)?:n A-4 July 1998 NIC Telnet NÑNetware options Netware enabled Print Server name used in SAP packets: KD000B0B Auto-sense frame type No primary server conÞgured NotiÞcation disabled Queue scan rate: 1 sec Netware Directory Services (NDS) enabled Tree name: Context: Modify?, yes or no (y or n)?:n A.4.7 A P P E N D I X A TÑTCP/IP (sockets, lpd, rarp, bootp, tftp) options (E) Engine options (IP address, RARP, BOOTP, etc.) (S) Socket Options (L) LPD Options (X) Exit SNMP Options: Current SNMP Trap Hosts: 0.0.0.0 0.0.0.0 Get community string is public Set community string is private Modify.... EÑTCP/IP engine options: IP address: 0.0.0.0 RARP: Enabled DHCP: Disabled BOOTP: Enabled BOOTP request interval: 2 hours Subnet Mask: 0.0.0.0 Default Router: 0.0.0.0 Syslog Host: 0.0.0.0 Syslog Priority: 2 July 1998 A-5 NIC Telnet Modify?, yes or no (y or n)?:n TCP/IP menu options: (S) Socket Options TCP Sockets enabled Modify?, yes or no (y or n)?:n A P P E N D I X TCP/IP menu options: (L) LPD Options LPD enabled LPD mode: DonÕt time out on printer error Modify?, yes or no (y or n)?:n TCP/IP menu options: (X) Exit A A.4.8 ZÑReset nvram to factory defaults Also reset IP address?, yes or no (y or n)?:n nvram reset to factory defaults A.4.9 +ÑPrint PostScript test page Printing PostScript test page on printer A.5 Finishing Up a Telnet Session If, when you Þnish a telnet session, you made no changes, you may simply end your Telnet session. If you changed one or more parameters: 1. Type R to Reset the NIC using the new parameters 2. Power cycle the printer to synchronize the printer and NIC. To prevent unauthorized Telnet sessions that could cause conÞguration changes, set the faceplate mode switches to Normal mode (D1 & D2 in UP position), then power cycle the printer. A-6 July 1998 Third Party Network Applications and Utilities Appendix B Third Party Network Applications and Utilities B.1 Windows 95 LPR Utilities Other vendors provide utilities that allow printing from Windows 95 using lpr. B.2 PC-NFS for Windows The NIC was designed as a direct network interface for printers in Unix environments that support the line printer daemon (lpd). The NIC also works with PC/TCP-compatible software, such as PC/TCP FTP, and with VMS systems that support (lpd). PC-NFS enables DOS users shared printers attached to hosts or to PCs. PC-NFS users can access the printer through their Unix PC-NFS server and print jobs at the rated speed of the printer. To set up a shared printer: 3. Set up a printer on the PC-NFS server as described in Chapter 10 in this guide. A P P E N D I X 4. Edit the serverÕs /etc/exports Þle and add the print spool directory to the list of directories being exported to the PCs running PC-NFS. B 1. Install PC-NFS on your PC. See your PC-NFS installation guide for instructions. 2. Set up a PC-NFS server as described in the PC-NFS installation guide. Make sure that the server runs the PC-NFS daemon rpc.pcnfsd. Make sure that the PCs have read and write access to this directory. If the spool directory is not exported, PC-NFS will not mount the printer. July 1998 B-1 Third Party Network Applications and Utilities 5. Update the list of exported directories using the command: exportfs -a 6. Mount this printer using either the nfsconf program or the following command: net use : : [/option [/option]...] (Enter the command on one line without returns.) Note: The print device can be either lpt1, lpt2, or lpt3. The host is the server name; the printer name is the name assigned to the printer. 7. Use the net printers command to see a list of printers attached to the server. net printers 8. Select raw mode of data transfer while mounting a printer in PC-NFS for printing PostScript Þles. A P P E N D I X B B-2 July 1998 Upgrading NIC Firmware and Resetting NIC to Factory Defaults Appendix C Upgrading NIC Firmware and Resetting NIC to Factory Defaults C.1 Upgrading the Flash EPROMs The Flash EPROM memory feature allows you to upgrade future Þrmware releases without opening the unit and replacing the EPROM chip. If the download is successful, the unit will reset itself and run the new Þrmware. If the download fails, the ßash job will print; one of the Þrmware banks will become corrupt, the NIC may become inoperable, or the ßash job will be rejected when the checksum is determined invalid. Resetting the NIC terminates any print jobs in progress. Repeat the download of the Þle if the download fails printing to the printer, although failure usually means that the Þle is incorrect. C.2 Using the Network Download Procedure ConÞrm that you have the latest Þrmware version using a Telnet session or the Kodak NIC Manager. Check the Kodak Web site (www.kodak.com) to Þnd out if the Þrmware has been upgraded. To upgrade your system, complete the steps in section C.2.1. C.2.1 Downloading the Flash Image To perform a network-based upgrade of the Flash EPROMs Þrmware =>4.8: 1. Verify that the network download option is enabled. 2. Download the Þle to the printer, without sending the print job through the printer driver. Note: Downloading Þrmware may take up to 10 minutes. A useful tool for downloading and monitoring progress is the Windows FastManage Discovery tool. Use Discovery > Action > TFTP. A NIC telnet session will also provide an indication that the NIC is accepting the Þrmware. July 1998 C-1 A P P E N D I X C Upgrading NIC Firmware and Resetting NIC to Factory Defaults A P P E N D I X The NIC recognizes the Þle as a Þrmware image and loads it into memory instead of printing it. Once it is loaded and its checksum values are veriÞed, the NIC automatically resets itself and runs the new Þrmware. Note: If an error or process interruption occurs, the NIC continues to run the old Þrmware and sends an error message to the console. C.2.2 Recovering from a Failed Download During the ßash download procedure, an error may cause the ßash update to fail. If this occurs, the NIC will remain at its current Þrmware release or will fail to reboot properly. C If the NIC remains at its current Þrmware release, retry the download. If it fails to start up correctly, it may store an alternate bank of code that can be restored. To recover from a failed download: 1. Reset the NIC to factory defaults. 2. Put front panel switches D1 and D2 down. 3. Power cycle the unit. 4. After powerup, toggle the D2 switch up and down quickly Þve times (ten times total). 5. Put switches in normal printing mode (D1 up, D2 down). 6. Power cycle the unit again. If the box does not appear to recover, go to step 2. If it does recover, stop here. C.2.3 Restoring the Alternate Bank Image 1. Access the ßash commands by running a Telnet monitor. 2. Use the Copy This Image to Other Bank command to update the alternate bank image. C-2 July 1998 Upgrading NIC Firmware and Resetting NIC to Factory Defaults C.2.4 Completing the Download Flash memory holds two complete Þrmware images, so that you can try a new image before implementing it. After download, the new image is stored in the main bank and the old image is stored in the alternate bank. Use the ßash command Restart in Other Bank to rerun the old version for comparison. Once you are satisÞed with the Þrmware update, copy it to the alternate bank so that both banks contain the same image. If the new image does not work, copy the alternate bank image into the main bank. Both banks should be the same. A P P E N D I X Finalize the download in this way for two reasons: C ¥ Alternate update is automatically used if the main bank becomes corrupt. This could cause confusion if it is a different version. ¥ Some parameter storage operations require both banks to be identical. These operations may fail if the banks are not identical. To update the alternate bank image, use the Copy This Image to Other Bank command to update the alternate bank image. To revert to the old version: 1. Return to the old version with the Restart in Other Bank command. 2. Use the Copy This Image to Other Bank command. Note: The sequence number is assigned to the images that is listed when using the DF console command or entering the ßash monitor. The higher number indicates the more recent download. C.2.5 Flash Download Commands Access the ßash download command one of two ways: ¥ Connect to the serial port and run the serial monitor. ¥ For DOS machines, use the Telnet monitor. The ßash download commands are: ¥ July 1998 Disable Network DownloadÑUsed for security against unauthorized downloads. C-3 ¥ Enable Network DownloadÑThe default state. ¥ Restart in Other BankÑThe only way to cause the older image to execute when the images differ. The effect is temporary. A power cycle will always run the newer image. Use this command to compare the old version to the new version to identify problems. ¥ Copy This Image to Other BankÑUsed to make the images identical. This command updates the alternate bank with the new main bank version when the user is satisÞed with the new Þrmware image. To revert to an old Þrmware version, use the Restart in Other Bank command. When the old version comes up, this command will copy the old version over the new. C.3 Resetting the NIC to Factory Defaults In addition to resetting the NIC to its factory defaults, completing this procedure also resets the IP Address to 0.0.0.0. 1. Place the NIC faceplate mode switches, D1 and D2 in the down position. 2. Power cycle the printer. 3. Wait until the printer returns to the Ready state. 4. Toggle switch D1 up and down quickly at least 5 times. (1 Toggle is deÞned as one up and down cycle of the switch.) 5. Reset switches D1 and D2 back into normal mode. 6. Power cycle the printer. NIC Specifications Appendix D NIC SpeciÞcations D.1 RJ-45 Connector RJ-45 pinouts are shown below. 3 4 1 2 5 6 7 8 ¥ Pin 1: Transmit data + ¥ Pin 2: Transmit data - ¥ Pin 3: Receive data + ¥ Pin 6: Receive data - Rx/Tx Crossover Cable If you want a direct RJ45 (10/100BaseT) connection from a single computer to a printer, use a mini-hub and two network cables. We do not recommend using an Rx/Tx crossover cable to defeat the need for a hub because it is a custom cable that may not be available from a local dealer or distributor. A crossover cable that is not clearly labeled can also cause problems if mixed with standard RJ45 network cables. If needed, you can build an Rx/Tx Crossover cable by using a standard RJ45 cable and swapping the Transmit (1, 2) and Receive (3, 6) signal pairs at one end. IMPORTANT: You must use the proper RJ45 connector/cable tools; otherwise, the cable may be unreliable. Clearly label a custom cable so you do not confuse it with standard RJ45 cables. July 1998 D-1 A P P E N D I X D NIC Specifications D.2 Climate: Storage Temperature ¥ Minimum: -25¡ C ¥ Maximum: 75¡ C D.3 Electrical UTP Interface ¥ CAT 5 UTP ¥ Maximum cable length: 100 meters ¥ Data Rate: 10/100Mbps D.4 Regulatory Approvals A P P E N D I X ¥ EN55022 Class B ¥ EN50082-1 ¥ FCC Class A ¥ ICES-003 ¥ CE D.5 Test Print Settings When Using Defaults Firmware revision x.x Build x, Datecode x.x 199x hh:mm Ethernet address: 00 40 C8 xx xx xx (xx xx xx is unique for your NIC) D ¥ IP address: 0.0.0.0 ¥ Console status monitoring: ¥ Network monitor password security: On Off All protocols and services are enabled by default: D-2 ¥ TCP/IP and LPD enabled. ¥ Netware (IPX) enabled. ¥ Microsoft Windows Print Services (NetBeui) enabled. ¥ HP DLC enabled. ¥ AppleTalk enabled. ¥ SNMP enabled July 1998 NIC Specifications TCP/IP engine options: ¥ IP address: 0.0.0.0 ¥ RARP enabled. ¥ BOOTP enabled. ¥ BOOTP request interval: 2 hours. ¥ Subnet Mask: 0.0.0.0 ¥ Default Router: 0.0.0.0 ¥ Syslog Host: 0.0.0.0 ¥ TCP Sockets: enabled Syslog Priority: 2 LPD options: ¥ LPD enabled ¥ LPD mode: Don't time-out on printer error ¥ Print banner page (after job) ¥ User deÞned queues: None A P P E N D I X Netware options: ¥ Netware enabled ¥ Print Server name used in SAP packets: KDxxxxx ¥ Auto-sense frame type ¥ No primary server conÞgured ¥ NotiÞcation disabled ¥ Queue scan rate: 1 sec ¥ Netware Directory Services (NDS) enabled ¥ Tree name: ¥ Context: D Microsoft Windows (NetBeui) options: July 1998 ¥ Microsoft Windows print services enabled ¥ Workgroup / Domain: WORKGROUP D-3 NIC Specifications ¥ Machine Name: KDxxxxx SNMP Options: ¥ Current SNMP Trap Hosts: 0.0.0.0, 0.0.0.0 AppleTalk options: ¥ AppleTalk enabled ¥ AppleTalk Phase 2 ¥ Default zone name: * ¥ Printer name: KDxxxxx A P P E N D I X D D-4 July 1998 Technical Assistance Appendix E Technical Assistance If you have question about the printer or the NIC, consult the resources below. Retailer The retailer you purchased your printer from may be able to answer your questions. Kodak provides retailers with additional technical information. Kodak Customer Assistance Center Contact the Kodak Customer Assistance Center if you: ¥ have questions about your warranty ¥ want to know where to get service ¥ have questions about software/printer interaction E In the U.S., call 1-800-235-6325 from 9:00 a.m. to 8:00 p.m., Eastern Standard Time, on regular business days. Refer to the User's Guide for your printer for telephone numbers outside the United States. Kodak Web Site You may obtain this userÕs guide, software, Þrmware, and release notes from the Kodak Web site at http://www.kodak.com by searching Technical Information for information about dye sublimation printers. Printing Solutions from other vendors Kodak does not develop PostScript drivers or export modules for Unix platforms. However, other vendors provide solutions in support of Kodak printers. These solutions support various Unix/Windows/Macintosh platforms and interfaces. For more information, access the Kodak Web site (http:// www.kodak.com), then locate Product Information\Technical Information\System & Software Solutions\Search by Product Category. July 1998 A P P E N D I X E-1 Index INDEX Numerics B 10BaseT 2-1 bindery I N D E X environment 4-8, 4-11 environment, configuring 4-1 mixed, configuring 4-7 A about this guide 1-1 adding printer, Windows for WorkGroups (3.x) 5-2 address IP 3-20, 3-28 name, changing 3-12 alternate bank image, restoring C-2 AppleTalk 4-9 application BOOTP server, messages 3-36 BOOTP, FastManage 3-29 discovery 3-21 discovery, icon 3-9 discovery, messages 3-35 FastManage 3-20 launch parameters 3-17 ping, FastManage 3-27 ping, messages 3-35 third party network B-1 Arp, using 10-2 assigning a print queue to print server 4-7 auto field 3-14 July 1998 BOOTP application, FastManage 3-29 server application messages 3-36 broadcast field 3-15 BrowseMaster 3-31 BSD Unix, printing 11-6 C changing host name 3-13 node name to address 3-12 chipsets, MAC 1-4 climate, storage temperature D-2 components, gathering networking 1-7 configuration 1-1 Ethertalk 3-25 general 3-24 IP 3-2 IPX 3-2, 3-23 LPD 3-22 menus, manager 3-21 NDS 3-24 NetBIOS 3-2, 3-26 Novell 3-23 print server 3-24 SMB 3-26 Index-1 Index TCP/IP 3-22 utilities, FastManage 3-1 configuring bindery environment 4-1 Macintosh 9-1 mixed bindery 4-7 NDS environment 4-2, 4-7 NIC 1-8 Novell NetWare 4-9 print servers 1-9 printer on workstations 1-9 printing, Macintosh 9-5 Unix 10-1 Windows 95 6-1 Windows for WorkGroups (3.x) 5-1 I N D E X configuring for printing, Windows for WorkGroups (3.51) 5-1 connecting the print server 4-6 connector, RJ-45 D-1 console messages 4-12 contents guide 1-2 NIC package 1-3 creating NDS print server 4-4 new printer 4-4 print queue 4-5 D data buffering 1-4 direct network spooling 10-4 discovery application 3-21 FastManage 3-7 icon 3-9 messages 3-35 opening 3-8 Index-2 preferences 3-14 discovery map, renaming 3-11 display fields 3-14 documentation NIC 1-8 printer 1-8 DOS printing PostScript 11-4 tools for NetBIOS 3-32 downloading firmware 3-12 drivers Postscript 11-1 raster 11-1 E electrical UTP interface D-2 enable agent 3-19 error messages BOOTP server application 3-36 discovery application 3-35 FastManage 3-33 IP address validation 3-34 ping application 3-35 Ethernet cable, 2-5 Ethertalk configuration 3-25 extracting files 3-3 F FAKEQ 4-12 FastManage BOOTP application 3-29 configuration utilities 3-1 discovery application 3-7 error messages 3-33 July 1998 Index features 3-1 installing 3-4 manager application 3-20 ping application 3-27 troubleshooting 3-33 utilities, setting up 3-3 H hardware features 1-4 gathering 1-7 installing NIC 1-8 requirements, FastManage 3-2 features FastManage 3-1 hardware 1-4 NIC 1-4 field auto 3-14 broadcast 3-15 display 3-14 files 3-15 files extracting 3-3 field 3-15 firmware downloading 3-12 upgrading C-1 flash device 1-4 download commands C-3 EPROMs 1-4 flash EPROMs upgrading C-1 G general configuration 3-24 discovery options 3-17 messages 3-34 get community 3-19 getting help E-1 July 1998 I N D E X help menu 3-27 host name 3-30 host name, changing 3-13 I icon discovery application 3-9 names, printer/proofer 3-10 node properties 3-13 TFTP 3-12 installation BSD machines, for Unix 10-5 script, Unix 10-4 System V machines, for Unix 10-5 installation/configuration 1-5 installing FastManage 3-4 NIC hardware 1-8 Installing the hardware for the Network Interface Card, 2-1Ð?? Intel 80186 CPU 1-4 introduction 1-1 IP configuration 3-2 parameters 3-16 IP address 3-28 prompt 3-20 validation messages 3-34 Index-3 Index IPX configuration 3-2, 3-23 parameters 3-17 I N D E X K Kodak printer driver, installing 8-9 Kodak web site finding information on non-Kodak printer software E-1 getting help from E-1 Mib2 system parameters 3-18 Microsoft printer drivers 6-4, 8-9 mode PostScript 11-1 postscript 1-9 raster 1-10, 11-1 N names icon, printer/proofer 3-10 NDS L language efficiency 11-1 LaserWriter utility, Macintosh 9-5 launch parameters, application 3-17 LPD 10-3 LPD configuration 3-22 LPR 10-3 configuration 3-24 environment configuring 4-2 environment, configuring 4-7 print server, creating 4-4 NetBIOS 3-20 configuration 3-2, 3-26 parameters 3-17 NetWare client stations, installation overview 4- M Macintosh, using 9-1 manager configuration menus 3-21 menu help 3-27 status 3-27 messages BOOTP server application 3-36 console 4-12 discovery application 3-35 error, FastManage 3-33 general 3-34 IP address validation 3-34 ping application 3-35 Index-4 1 Novell 4-1 troubleshooting 4-11 network assessing 1-7 download procedure, using C-1 performance 1-5 spooling 10-4 Network Interface Card installing, 2-4 requirements for installing, 2-1 using with Windows NT 3.51, 7-1Ð7-8 using with Windows NT 4. workstations and servers, 8-1Ð8-14 July 1998 Index node name, changing 3-12 properties, icon 3-13 Novell configuration 3-23 NetWare 4-1 NetWare, AppleTalk 4-9 NetWare, configuring 4-9 O opening discovery application 3-8 overview 1-5 P parameters application launch 3-17 IP 3-16 IPX 3-17 Mib2 3-18 NetBIOS 3-17 printcap file 10-7 PC-NFS for printing PostScript files, B-2 setting up a shared printer with, B-1 PCONSOLE 4-2, 4-12 performance, network 1-5 ping application FastManage 3-27 messages 3-35 using manager 3-12 platform configuration 1-7 print drivers 1-10 July 1998 printing 1-7 PostScript drivers 11-1 mode 1-9, 11-1 mode, changing to raster 11-2, 11-3 mode, printing 11-6 preferences, discovery application 3-14 pre-installed, NIC 1-3 print drivers platform 1-10 print queue, creating 4-5 print server assigning print queue 4-7 configuration 3-24 configuring 1-9 connecting to a printer 4-6 NDS, creating 4-4 printcap file parameters 10-7 printer adding, Windows for WorkGroups (3.x) 5-2 configuring on workstations 1-9 new, creating 4-4 printer drivers Microsoft 6-4 printing 1-10, 11-1 BSD Unix 11-6 environment, assessing 1-7 PostScript from Macintosh systems 11-5 raster from Windows and Macintosh 11-7 VMS systems 11-7 printing, PostScript from Windows & DOS systems 11-4 protocols 3-16 protocols supported 1-5 Index-5 I N D E X Index Macintosh printer configuration 1-8 NIC 1-8 NIC configuration 1-7 Non-Kodak printer 11-1 printer 1-8 requirements 3-2 Windows printer configuration 1-8 Q quick setup 4-2 I N D E X R raster drivers 11-1 mode 1-10, 11-1 mode, changing to PostScript 11-2, 11-3 recovering from failed download C-2 regulatory approvals D-2 remote network spooling 10-4 requirements FastManage hardware 3-2 software 3-2 resetting, factory defaults C-1, C-4 restoring alternate bank image C-2 restricted hosts 3-23 RJ-45 connector D-1 S Serial diagnostic 2-7 serial diagnostic A-1 server 1-7 set community 3-19 setting up defaults 9-5 FastManage utilities 3-3 sharing abilities Windows 3-31 SMB configuration 3-26 software Index-6 specifications D-1 spooling, network 10-4 SRAM 1-4 status menu 3-27 storage, temperature D-2 T TCP/IP configuration 3-22 technical assistance E-1 Telnet commands A-2 diagnostic A-1 NIC, Appendix A A-1 password 3-18 using 10-2 Telnet Diagnostic 2-7 temperature, storage D-2 Test Page 2-8 test page A-1 test print settings D-2 TFTP icon 3-12 TFTP support 10-8 tools DOS, NetBIOS 3-32 traps 3-21 troubleshooting tips ÒIncomplete PacketÓ error message 4-11 July 1998 Index attaching QUEUE1 4-12 FAKEQ 4-12 FastManage 3-33 FastPort does not power up 3-31 NetWare 4-11 Novell Netware installations 12-7 overview 12-1 PCONSOLE 4-11 QUEUE1 4-12 SERVER1 4-12 SERVER1 for server FAKEPS 4-12 unit does not login to Novell serve 4-11 unit does not login to the file server 4-11 verifying application and printer parameters 12-7 verifying network connectivity 12-6 verifying that the printer operates correctly 12-5 verifying the printer and network parameters 12-6 ping manager 3-12 Telnet 10-2 this guide 1-1 Windows for WorkGroups (3.x) 5-1 using Windows 95 6-1 utilities third party network B-1 Windows 95 LPR B-1 UTP interface, electrical D-2 I N D E X V validation messages, IP address 3-34 VMS, printing 11-7 W Windows 3.51 for workstations and servers setting document defaults, 8-13 setting printer properties, 8-13 Windows 3.x Workstations setting up with TCP/IP from PC-NFS, U Unix environment 10-1 upgrade 1-4 upgrading firmware C-1 flash EPROMs C-1 uptime 3-21 userlist command 4-11 using Arp 10-2 Laserwriter utility, Macintosh 9-5 Macintosh 9-1 network download procedure C-1 July 1998 B-1 Windows 95 using 6-1 Windows 95 workstations installing the Kodak printer driver 6-4 setting the printer properties 6-8 Windows for WorkGroups (3.x) using 5-1 Windows NT 3.51 for workstations and servers creating a print queue, 7-8 workstations configuring the printer 1-9 Index-7 EASTMAN KODAK COMPANY Rochester, New York 14653 Kodak and Digital Science are trademarks of Eastman Kodak Company. PostScript and Adobe are trademarks of Adobe Systems Incorporated or its subsidiaries. Part No. 3H0610 6/98 ©Eastman Kodak Company, 1998 Printed in U.S.A.
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