Kohler KOHLER004 Wireless Bath Media Module User Manual No Job Name

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Document Description	user manual
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	51.27kB (640868 bits)
Date Submitted	2008-08-18 00:00:00
Date Available	2008-08-19 00:00:00
Creation Date	2008-07-17 13:54:57
Producing Software	Acrobat Distiller Server 6.0.1 (Sparc Solaris, Built: 2003-11-03)
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JOBNAME: No Job Name PAGE: 1 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Homeowners Guide
Bath Media Module
K-175
M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
Français, page ″Français-1″
Español, página ″Español-1″
1093174-5-B
JOBNAME: No Job Name PAGE: 2 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
IMPORTANT INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
WARNING: Risk of electric shock. A licensed electrician should route all electrical wiring.
WARNING: Risk of electric shock. Disconnect power before servicing.
NOTICE: Follow all plumbing, electrical, and building codes.
IMPORTANT! The music server on your computer must be properly set-up in order to utilize music files
in your bath. Refer to the User Guide packed with your digital interface for information on configuring
your music server.
FCC and IC Compliance
The term ″IC:″ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
Contains:
Kohler Company
Model #: 1070734
IC: 4554A-KOHLER044
FCC ID: N82-KOHLER004
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
NOTE:
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC and IC Radiation Exposure Statement for Mobile Devices
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 7-7/8″ (20 cm)
between the radiator and your body. The transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
Specifications
Interface
Ambient Temperature
Maximum Relative Humidity
Digital Interface Cable Length (supplied
with digital interface)
1093174-5-B
Max 125°F (52°C)
100% condensing (External surface only)
30 ft (9.14 m)
Kohler Co.
JOBNAME: No Job Name PAGE: 3 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Specifications (cont.)
Media Module
Ambient Temperature
Maximum Relative Humidity
Electrical Service
Media Module
Valve Cable Length (supplied)
Line-in Cable Length
Ethernet Cable Length
Max 104°F (40°C)
95% non-condensing
100-240 V, 50/60 Hz, 2.0-0.83 A
100-240 V, 50/60 Hz, 2.0-0.83 A
30 ft (9.14 m)
5.6 ft (1.71 m)
30 ft (9.14 m)
Thank You For Choosing Kohler Company
Thank you for choosing Kohler Company. Your Kohler Company product reflects the true passion for design,
craftsmanship, artistry, and innovation Kohler Company stands for. We are confident its dependability and
beauty will surpass your highest expectations, satisfying you for years to come.
All information in this guide is based upon the latest product information available at the time of
publication. At Kohler Company, we strive to fulfill our mission of improving the level of gracious living for
each person who is touched by our products and services. We reserve the right to make changes in product
characteristics, packaging, or availability at any time without notice.
Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.
Five-Year Limited Warranty
Kohler Co. warrants that its electronic faucets, valves, controls, and accessories will be free of defects in
material and workmanship during normal residential use for five years from the date the product is
installed. This warranty applies only to electronic faucets, valves, controls, and accessories installed in the
United States of America, Canada, and Mexico.
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement
part or product, or make appropriate adjustment. Damage caused by accident, misuse, or abuse is not
covered by this warranty. Improper care and cleaning will void the warranty*. Proof of purchase (original
sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for
labor charges, installation, or other incidental or consequential costs other than those noted above. In no
event shall the liability of Kohler Co. exceed the purchase price of the faucet, valve, control, or accessory.
If the electronic faucets, valves, controls, or accessories are used commercially or are installed outside of
North America, Kohler Co. warrants that the faucet, valve, control, or accessory will be free from defects in
material and workmanship for one (1) year from the date the product is installed, with all other terms of this
warranty applying except duration.
If you believe that you have a warranty claim, contact your Home Center, Dealer, Plumbing Contractor or
E-tailer. Please be sure to provide all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, the date the product was purchased, from whom the
product was purchased and the installation date. Also include your original invoice. For other information,
or to obtain the name and address of the service and repair facility nearest you, write Kohler Co., Attn:
Customer Service Center, Kohler, Wisconsin 53044 U.S.A. or call 1-800-4-KOHLER from within the USA,
1-800-964-5590 from within Canada, and 001-877-680-1310 from within Mexico.
The foregoing warranties are in lieu of all other warranties, express or implied, including but not limited
to the implied warranties of merchantability and fitness for a particular purpose.
Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages. Some
states/provinces do not allow limitations of how long an implied warranty lasts or the exclusion or
limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives
the consumer specific legal rights. You may also have other rights that vary from state/province to
state/province. This warranty is to the original consumer purchaser only, and excludes product damage due
to installation error, product abuse, or product misuse, whether performed by a contractor, service company,
or the consumer.
Kohler Co.
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Five-Year Limited Warranty (cont.)
This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or
other products not recommended for chrome. This will void the warranty.
1093174-5-B
Kohler Co.
JOBNAME: No Job Name PAGE: 5 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Knee/Elbow Transducers, 1057479-B
Back/Feet Transducers, 1057479-A
Above Water Speakers, 1086239
To Audio Line In
Bath
To Ethernet
To Digital Interface
To Digital Mixing Valve
Water Level Sensor, 1078002
Elbow Chroma Lights, 1083005-A
Knee Chroma Lights, 1083005-B
Media Module
Connection Key
Kohler Co.
1093174-5-B
JOBNAME: No Job Name PAGE: 6 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Male End
Low Voltage
Access Cover
Install grommets
flush with media box.
Grommet
Indicator Light
Slide grommet into slot with
male end up.
High Voltage
Access Cover
Make sure power cord is unplugged
before opening access covers.
1. Connect the Components
CAUTION: Risk of electric shock or product damage. Make sure the power cord for the media
module is unplugged or the power supply is turned off before removing the access covers.
Note: For wireless applications an Ethernet connection is not needed.
Remove the low voltage access cover.
Remove the grommets in the locations where the cables will be installed. Refer to the ″Connection
Key.″
Gently press each connection until it snaps together.
Slide the cable grommet into the slot with the male end up. Verify the grommet is properly seated.
Reinstall the access covers. Do not overtighten.
Plug the power cord into the outlet, or for hard-wire options, turn on the power. Verify that the
indicator light turns on and pulses.
Test each component to ensure proper functionality. Refer to the Installation and Homeowner
Guides packed with each of the individual components for additional information.
Troubleshooting
CAUTION: Risk of personal injury. The valve (if installed) may contain hot water; be careful when
draining any residual water.
IMPORTANT! Turn off the power and water supply to all components before performing any
maintenance.
1093174-5-B
Kohler Co.
JOBNAME: No Job Name PAGE: 7 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized Service
Representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Interface Troubleshooting Table
Symptoms
Probable Cause
1. Digital interface is not lit. A. Media module is not plugged
into the outlet.
B. Power supply connection to the
media module may be loose or
disconnected.
C. Interface cable connections may
be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The media module may require
resetting.
If none of the recommended
actions for the above issues
correct the symptom, the media
module or interface requires
servicing.
A. Interface cable connections may
be loose or disconnected.
F.
2.
3.
4.
The interface power
indicator pulses but does
not turn on.
Recommended Action
A. Plug the media module into the
outlet.
B. Check power supply connections to
the media module and reconnect if
needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the media
module.
F. Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections, connect if needed.
B. The media module requires
B. Disconnect and reconnect the
resetting.
media module power supply.
C. If the above recommended
C. Contact your Kohler Co.
action does not correct the
Authorized Service Representative.
symptom, the interface or media
module requires servicing.
The interface functions
A. Inlet/outlet fittings may be
A. Check the inlets and outlets for
normally but no water
blocked.
blockage or debris. Clean the inlet
flows from the spout or
screens. Refer to the ″Clean the
handshower.
Inlet Screens″ section in the Valve
Homeowners Guide.
B. Outlets are not plumbed
B. Reroute plumbing as needed.
correctly.
C. Hot and cold water supplies are C. Turn on the water supply to the
not turned on.
valve.
D. The valve or media module
D. Disconnect and reconnect the
memory may require resetting.
power supply from the valve and
media module.
E. System error.
E. Check the user interface for an
error code. Refer to the
″Diagnostics″ section in the Digital
Interface Homeowners Guide.
F. Contact your Kohler Co.
F. If none of the recommended
actions for the above issues
Authorized Service Representative.
correct the symptom, the media
module requires servicing.
Display is difficult to read. A. Contrast is not optimized.
A. Adjust contrast in the user interface
setting menu.
B. Brightness is not optimized.
B. Adjust the brightness in the user
interface setting menu.
Kohler Co.
1093174-5-B
JOBNAME: No Job Name PAGE: 8 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Valve Troubleshooting Table
Symptoms
1. Maximum blend
temperature too hot or
too cold.
Probable Cause
A. Incorrect maximum temperature
setting.
B. Inlet/outlet fittings may be
blocked.
C. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. System will not switch off.
2.
Continuous flow.
3.
Handshower does not
work.
A. Handshower is not enabled.
4.
Only cold water flows
from the outlets.
A. Hot water supply is either not
turned on or not connected to
the valve inlet.
B. Hot water inlet is blocked.
5.
Fluctuating or reduced
flow rate. Valve is
functioning properly.
C. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Water outlet pressure is low.
C. Fluctuating flow.
6.
D. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
Blend temperature drift or A. Fluctuating water temperature.
temperature cycling.
B. Hot water supply temperature
fluctuation.
C. Pressure difference greater than
5 psi (34.5 kPa) between the hot
and cold supply lines.
1093174-5-B
Recommended Action
A. Refer to the ″Set the Maximum
Temperature″ section in the Digital
Interface User Guide.
B. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″ section in the Valve
Homeowners Guide.
C. Contact your Kohler Co.
Authorized Service Representative.
A. Turn off the water and power
supply and contact your Kohler Co.
Authorized Service Representative.
A. Enable the handshower option in
the settings menu. Refer to the
Digital Interface User Guide.
A. Check the hot water supply is
turned on and connected to the
valve inlet.
B. Check the hot water inlet screen for
blockage. Clean or replace the inlet
screen. Refer to the Valve
Homeowners Guide.
C. Contact your Kohler Co.
Authorized Service Representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″ section in the Valve
Homeowners Guide.
B. Check that the flow rate is at or
above the minimum rate required.
Refer to ″Specifications″ section in
the Valve Homeowners Guide.
C. Verify that the dynamic inlet
pressures are within specifications.
Refer to ″Specifications″ section in
the Valve Homeowners Guide.
D. Contact your Kohler Co.
Authorized Service Representative.
A. Check the inlet temperature
differentials and verify they are
sufficient. Refer to ″Specifications″
section in the Valve Homeowners
Guide.
B. Check and make adjustments as
needed.
C. Install pressure regulators to bring
the supplies within 5 psi (34.5 kPa)
of each other.
Kohler Co.
JOBNAME: No Job Name PAGE: 9 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Valve Troubleshooting Table
Symptoms
7.
8.
Water leaking from the
valve.
CAUTION: Risk of
personal injury or
product damage. Turn off
the main power and
water supply.
Hot water only, the valve
shuts down.
Music Troubleshooting Table
Symptoms
1. Bath transducers do not
produce sound.
2.
3.
4.
Probable Cause
D. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
A. Connections are not secure.
B. Seals are worn or damaged.
C. Internal leak.
A. Hot and cold lines are reversed.
Probable Cause
A. Transducer cables are not
connected properly.
After playing music
loudly, the music stops
even though a song is
properly selected.
Library menu is not
available.
A. Thermal shut down.
Music server is not
available.
A. Wireless connection out of
range.
A. The Roku agreement was
declined.
B. Wireless network is not
configured properly.
C. The network cable is not
connected to the correct
router/switch input.
D. A compatible media server is
not installed/running on your
home computer.
E. The media server on your home
computer is not configured to
share files.
Kohler Co.
Recommended Action
D. Contact your Kohler Co.
Authorized Service Representative.
A. Check all connections. Make
adjustments as needed.
B. Order a seal service pack and
replace all seals.
C. Unit requires overhaul. Contact
your Kohler Co. authorized service
representative.
A. Switch hot and cold water supply
connections. Verify the hot water
supply is connected to the inlet
marked ″H″ and the cold water
supply is connected to the inlet
marked ″C.″
Recommended Action
A. Make sure the cables are properly
installed into the Media Module
connections and to the bath
transducers.
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
A. Enter the settings menu, select
″System,″ select ″Music Software,″
select ″Roku Agreement″ and select
″YES.″
A1. Move router closer or install a
wireless access point.
A2. Connect via Ethernet cable.
B. Enter the settings menu, select
″System,″ select ″WiFi Security,″
select ″Network Name,″ select
″WEP/WPA Key″ and enter the
security key.
C. Connect the Media Module to the
router’s/switch’s Ethernet ports.
D. Install/open one of the supported
media servers such as Firefly
Media Server, iTunes®, Microsoft®
Windows® Media Connect,
RhapsodyTM, Yahoo! or
Musicmatch® on your computer
and load your favorite music into
the server’s library.
E. Reference the media server’s help
menu to properly configure file
sharing.
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JOBNAME: No Job Name PAGE: 10 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms
5.
I have a wireless network
but my Media Module is
unable to connect to the
network.
Probable Cause
F. The incorrect Wi-Fi region was
selected.
A. Ethernet cable is plugged in.
B. Media Module is not within
Wi-Fi range.
C. A WEP or WPA key was not
entered for your secured
network.
D. The router is not set up for
802.11b.
6.
The Media Module cannot A. The firewall is not configured
connect to an iTunes
correctly to allow iTunes music
server with firewall
sharing.
software running.
7.
The Media Module cannot A. iTunes is not running.
access the iTunes library.
B. iTunes is not configured for
sharing.
C. iTunes is not responding to
commands from the Media
Module.
1093174-5-B
10
Recommended Action
F. Enter the settings menu, select
″System,″ select ″Music Software,″
select ″Region″ and select the
appropriate geographical region
that matches your Wi-Fi router.
A. Unplug the Ethernet cable.
B. Make sure the Media Module is
within range of your Wi-Fi
network.
C. Enter the settings menu, select
″System,″ select ″WiFi Security,″
select ″Network Name,″ select
″WEP/WPA Key″ and enter the
security key.
D. Make sure the access point/router
is configured to allow 802.11b
clients.
A. Make sure your firewall software is
configured to allow iTunes music
sharing. For a Mac: Open System
Preferences. Select the Sharing icon
and click on the firewall tab. Select
the option ″iTunes Music Sharing.″
For a PC: Refer to your
documentation for changing
firewall settings. If running
Windows XP service pack 2, open
″Security Center,″ select ″Windows
Firewall,″ click on the ″Exceptions″
tab, and check to see that iTunes is
enabled. If not, use ″Add
Programs″ to enable it. After these
changes have been made, restart
the Media Module by
disconnecting and reconnecting the
AC power.
A. Make sure the computer containing
your iTunes library is turned on
and iTunes is running.
B. In iTunes, be sure to turn on the
″music sharing″ option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″ icon, then check the
option ″Share my music″ to enable
sharing on your local network.
C. Close and restart iTunes on your
computer.
Kohler Co.
JOBNAME: No Job Name PAGE: 11 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms
Probable Cause
8. I can see my iTunes
A. iTunes is not configured for
library in the list of
sharing.
libraries, but when I try to
connect, the connection
fails.
B. No IP address assigned to the
Media Module.
9.
The Media Module can
not access Windows
Media Connect library.
A. Windows Media Connect is not
configured for sharing.
10. The Media Module can
A. Musicmatch is not running.
not access the Musicmatch
library.
Kohler Co.
11
Recommended Action
A. In iTunes, be sure to turn on the
″music sharing″ option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″ icon, then check the
option ″Share my music″ to enable
sharing on your local network.
B. The Media Module was not
assigned an IP address via DHCP,
but the PC was. In this situation,
the Media Module is able to see the
library via Rendezvous, but is not
able to connect to the library. Here
is how to check your Media
Module’s address: Enter the
settings menu, select ″System,″
select ″Music,″ select ″Roku IP
Address.″ If your IP address is of
the form 169.254.xxx.xxx, the Media
Module did not get a
DHCP-assigned address. Check the
configuration of your router to
ensure it is set up to assign DHCP
addresses. Reboot the Media
Module by disconnecting and
reconnecting the AC power.
A. Make sure that your computer
containing your music library is
powered ON and Windows Media
Connect is running (icon should be
visible in the task tray). With the
Media Module powered ON and
connected to your network, make
sure that the Media Module is an
authorized device. Launch
Windows Media Connect through
your Control Panel. On the wizard
screen, scroll down the list of
devices. If the Media Module is not
listed, click the ″Add″ button at the
bottom of the list. Click on Media
Module, then click ″OK.″ It should
show up on the list of authorized
devices. Click ″Done.″ Reboot the
Media Module by disconnecting
and reconnecting the AC power.
A. Make sure the computer containing
your music library is powered ON.
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JOBNAME: No Job Name PAGE: 12 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms
11. The Media Module is
connected to my network
via wired ethernet, but is
unable to play Internet
radio and may sometimes
fail to locate, connect to,
or play music from my
music servers.
12. No sound plays through
the bath transducers.
Probable Cause
B. Musicmatch is not configured
for sharing.
A. No IP address assigned to the
Media Module.
B. Ethernet cable is damaged.
A. The song is paused.
B. The volume is too low.
13. Some of my music files
do not display while
browsing.
A. Missing ID3 tag info.
14. A music file will not play.
A. Unsupported file format.
15. Songs purchased through
the iTunes music store
will not play.
A. Song is not supported because
of DRM.
1093174-5-B
12
Recommended Action
B. Make sure music sharing is enabled
in Musicmatch. From the main
Musicmatch menu, click on
Options/Settings. Click on the tab
″CD Lookup/Connectivity.″ Click
the buttons next to ″Enable music
server″ as well as ″Universal Plug
and Play.″ Musicmatch does not
need to be running while using the
Media Module; once enabled, the
UPnP server runs in the
background. Reboot the Media
Module by disconnecting and
reconnecting the AC power.
A. Determine the Media Module’s
address by entering the settings
menu, select ″System,″ select
″Music,″ select ″Roku IP Address.″
If your IP address is of the form
169.254.xxx.xxx, the Media Module
did not get a DHCP-assigned
address. Check the configuration of
your router to ensure it is set up to
assign DHCP addresses. Reboot the
Media Module by disconnecting
and reconnecting the AC power.
B. Replace the Ethernet cable.
A. Make sure a song is playing. If the
song is paused, press the OK
button to continue playback.
B. Make sure the volume is turned up
high enough for proper enjoyment.
A. ID3 data tags may be missing.
Information about your music,
including Song Name, Artist,
Composer, Album, and Genre is
usually created automatically by
the software you used to save your
audio CD files on your computer’s
hard drive. This process creates
data called ″ID3 tags″ to describe
each track. If this data is missing
from your music files, they will not
appear when you browse by that
data category. You can edit this
information in music jukebox
software such as iTunes.
A. Make sure your file is a supported
format: iTunes Music Server: MP3,
AAC, ALAC, AIFF and WAV
Windows Media Player 11 /
Windows Media Connect: MP3,
WMA (including DRM WMA) and
WAV.
A. This is normal. DRM AAC files
(i.e., files purchased on Apple’s
music store) are not supported.
Those files will be detected but will
be skipped during playback.
Kohler Co.
JOBNAME: No Job Name PAGE: 13 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms
16. I cannot find playlists that
I saved on my computer.
17. I am experiencing
undesirable noise or
resonance.
Probable Cause
A. Some playlists may not be
supported.
A. Apron is vibrating against the
deck.
B. Transducers resonate with deck.
Lights Troubleshooting Table
Symptoms
1. The bath lights do not
turn on.
Probable Cause
A. Cable connections are loose or
disconnected.
B. Light cables connected to wrong
media module connectors.
C. Chroma light string damaged.
D. Media module is
malfunctioning.
Media Module Troubleshooting Table
Symptoms
Probable Cause
1. System stops working and A. System failure.
the status LED is a solid
red.
2.
System stops working and A. Power supply failure.
the Status LED is a OFF.
B. Incorrect wiring of the AC
power supply.
3.
Music stops playing and I
get a music error.
A. Thermal shutdown.
B. Incorrect speaker load.
Kohler Co.
13
Recommended Action
A. iTunes users: Make sure your
playlist was created in iTunes and
is visible in your iTunes
application. Windows Media
Connect users: Make sure your
playlists are saved in the My
Documents\My Music\My
Playlists or other shared folder.
Musicmatch users: Musicmatch
exports playlists in a manner that is
not supported. Slimserver users:
Make sure your playlist is a
Slimserver-supported playlist
format.
A. Verify rubber isolator mounts are
contacting the deck and insulating
the apron from the deck.
B. Make sure bath is centered in deck
cutout. Transducers should not
contact the framing or deck.
Recommended Action
A. Make sure the cables are properly
connected to the media module.
B. Verify cables and connections,
reconnect as needed.
C. Replace chroma light string.
D. Media module may need to be
replaced. Contact your Kohler Co.
Authorized Service Representative.
Recommended Action
A. Reboot the Media Module by
disconnecting the AC power from
the wall outlet. If the status LED
remains a solid red after reboot,
replace the Media Module.
A. Reboot the Media Module by
disconnecting the AC power from
the wall outlet. If there is no
change after reboot, replace the
Media Module.
B. Verify that the Media Module was
installed per the installation
manual. Make sure AC power is
present at the outlet the Media
Module is plugged into.
A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
B. Verify the speaker load is 4 to 8
ohms.
1093174-5-B
JOBNAME: No Job Name PAGE: 14 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
Troubleshooting (cont.)
Media Module Troubleshooting Table
Symptoms
Probable Cause
4. Water level sensor does
A. Level sensor cable is damaged.
not detect water.
B. Level sensor cable is loose or
disconnected.
C. Water is too pure.
5.
No display on the user
interface.
A. The interface cable is damaged.
B. The interface cable is not
plugged in.
6.
Experiences are not
functioning.
C. The interface or Media Module
requires servicing.
A. SD card is dislodged.
Remote Control Troubleshooting Table
Symptoms
Probable Cause
1. Intermittent or erratic
A. Frequency/channel interference.
operation.
2.
3.
4.
LED on remote does not
blink or constantly blinks.
One or more buttons on
remote do not function
and LED does not light
up.
One or more buttons on
remote do not function
but LED lights up.
1093174-5-B
Recommended Action
A. Replace the level sensor cable.
B. Make sure the cable is properly
connected to the media module.
C. Add bath salts to your bathing
water.
A. Replace the interface cable.
B. Verify the interface cable is
properly plugged into the interface
at all locations.
C. Contact your Kohler Co.
Authorized Service Representative.
A. Contact your Kohler Co.
Authorized Service Representative.
A. Batteries are low.
Recommended Action
A. Set RFID, PANID, and channel by
following screen prompts on the
digital interface for the remote.
Then re-sync the remote as
instructed in the Bath Homeowners
Guide.
A. Replace batteries (2 AA).
A. Batteries are low.
A. Replace batteries (2 AA).
B. Remote program lost.
C. Remote is damaged.
A. Digital interface is
malfunctioning.
B. Re-sync the remote to the interface.
C. Replace remote.
A. Digital interface may need to be
replaced. Contact your Kohler Co.
Authorized Representative.
14
Kohler Co.
JOBNAME: No Job Name PAGE: 15 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008
1068928
Wall Mounting Bracket
1098995
Enclosure
Assembly
1068928
Wall Mounting Bracket
1065703
Grommet
1093592
Accessory
1066497 Cover Kit
Gasket
1081232
Screw
1081232
Screw
1068962
Nut
1070876
Seal
1068929
Grommet
1066496
Gasket
1093593
Power Cover Kit
1068243
Cable
1088983
Grommet
**Finish/color code must be specified when ordering.
Service Parts
Kohler Co.
15
1093174-5-B
JOBNAME: No Job Name PAGE: 1 SESS: 1 OUTPUT: Thu Jul 17 13:54:55 2008
USA: 1-800-4-KOHLER
Canada: 1-800-964-5590
México: 001-877-680-1310
kohler.com
©2008 Kohler Co.
1093174-5-B

---

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