Kohler KOHLER004 Wireless Bath Media Module User Manual No Job Name

Kohler Co. Wireless Bath Media Module No Job Name

Contents

user manual

JOBNAME: No Job Name PAGE: 1 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Homeowners GuideBath Media ModuleMproduct numbers are for Mexico (i.e. K-12345M)Los números de productos seguidos de Mcorresponden a México(Ej. K-12345M)Français, page ″Français-1″Español, página ″Español-1″K-1751093174-5-B
JOBNAME: No Job Name PAGE: 2 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008IMPORTANT INSTRUCTIONSWARNING: When using electrical products, basic precautions should always be followed,including the following:WARNING: Risk of electric shock. A licensed electrician should route all electrical wiring.WARNING: Risk of electric shock. Disconnect power before servicing.NOTICE: Follow all plumbing, electrical, and building codes.IMPORTANT! The music server on your computer must be properly set-up in order to utilize music filesin your bath. Refer to the User Guide packed with your digital interface for information on configuringyour music server.FCC and IC ComplianceThe term ″IC:″before the certification/registration number only signifies that the Industry Canadatechnical specifications were met.Contains:Kohler CompanyModel #: 1070734IC: 4554A-KOHLER044FCC ID: N82-KOHLER004Operation is subject to the following two conditions:1. This device may not cause interference, and2. This device must accept any interference, including interference that may cause undesired operation of thedevice.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesiredoperation.NOTE:Changes or modifications not expressly approved by the party responsible for compliance could void theuser’s authority to operate the equipment.FCC and IC Radiation Exposure Statement for Mobile DevicesThis equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with a minimum distance of 7-7/8″(20 cm)between the radiator and your body. The transmitter must not be co-located or operating in conjunction withany other antenna or transmitter.SpecificationsInterfaceAmbient Temperature Max 125°F (52°C)Maximum Relative Humidity 100% condensing (External surface only)Digital Interface Cable Length (suppliedwith digital interface) 30 ft (9.14 m)1093174-5-B 2 Kohler Co.
JOBNAME: No Job Name PAGE: 3 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Specifications (cont.)Media ModuleAmbient Temperature Max 104°F (40°C)Maximum Relative Humidity 95% non-condensingElectrical Service 100-240 V, 50/60 Hz, 2.0-0.83 AMedia Module 100-240 V, 50/60 Hz, 2.0-0.83 AValve Cable Length (supplied) 30 ft (9.14 m)Line-in Cable Length 5.6 ft (1.71 m)Ethernet Cable Length 30 ft (9.14 m)Thank You For Choosing Kohler CompanyThank you for choosing Kohler Company. Your Kohler Company product reflects the true passion for design,craftsmanship, artistry, and innovation Kohler Company stands for. We are confident its dependability andbeauty will surpass your highest expectations, satisfying you for years to come.All information in this guide is based upon the latest product information available at the time ofpublication. At Kohler Company, we strive to fulfill our mission of improving the level of gracious living foreach person who is touched by our products and services. We reserve the right to make changes in productcharacteristics, packaging, or availability at any time without notice.Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.Five-Year Limited WarrantyKohler Co. warrants that its electronic faucets, valves, controls, and accessories will be free of defects inmaterial and workmanship during normal residential use for five years from the date the product isinstalled. This warranty applies only to electronic faucets, valves, controls, and accessories installed in theUnited States of America, Canada, and Mexico.If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacementpart or product, or make appropriate adjustment. Damage caused by accident, misuse, or abuse is notcovered by this warranty. Improper care and cleaning will void the warranty*. Proof of purchase (originalsales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible forlabor charges, installation, or other incidental or consequential costs other than those noted above. In noevent shall the liability of Kohler Co. exceed the purchase price of the faucet, valve, control, or accessory.If the electronic faucets, valves, controls, or accessories are used commercially or are installed outside ofNorth America, Kohler Co. warrants that the faucet, valve, control, or accessory will be free from defects inmaterial and workmanship for one (1) year from the date the product is installed, with all other terms of thiswarranty applying except duration.If you believe that you have a warranty claim, contact your Home Center, Dealer, Plumbing Contractor orE-tailer. Please be sure to provide all pertinent information regarding your claim, including a completedescription of the problem, the product, model number, the date the product was purchased, from whom theproduct was purchased and the installation date. Also include your original invoice. For other information,or to obtain the name and address of the service and repair facility nearest you, write Kohler Co., Attn:Customer Service Center, Kohler, Wisconsin 53044 U.S.A. or call 1-800-4-KOHLER from within the USA,1-800-964-5590 from within Canada, and 001-877-680-1310 from within Mexico.The foregoing warranties are in lieu of all other warranties, express or implied, including but not limitedto the implied warranties of merchantability and fitness for a particular purpose.Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages. Somestates/provinces do not allow limitations of how long an implied warranty lasts or the exclusion orlimitation of such damages, so these limitations and exclusions may not apply to you. This warranty givesthe consumer specific legal rights. You may also have other rights that vary from state/province tostate/province. This warranty is to the original consumer purchaser only, and excludes product damage dueto installation error, product abuse, or product misuse, whether performed by a contractor, service company,or the consumer.Kohler Co. 3 1093174-5-B
JOBNAME: No Job Name PAGE: 4 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Five-Year Limited Warranty (cont.)This is Kohler Co.’s exclusive written warranty.*Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents orother products not recommended for chrome. This will void the warranty.1093174-5-B 4 Kohler Co.
JOBNAME: No Job Name PAGE: 5 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Connection KeyTo EthernetTo Audio Line InTo Digital InterfaceTo Digital Mixing ValveBathMedia ModuleKnee/Elbow Transducers, 1057479-B Elbow Chroma Lights, 1083005-AKnee Chroma Lights, 1083005-BWater Level Sensor, 1078002Back/Feet Transducers, 1057479-AAbove Water Speakers, 1086239Kohler Co. 5 1093174-5-B
JOBNAME: No Job Name PAGE: 6 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 20081. Connect the ComponentsCAUTION: Risk of electric shock or product damage. Make sure the power cord for the mediamodule is unplugged or the power supply is turned off before removing the access covers.Note: For wireless applications an Ethernet connection is not needed.Remove the low voltage access cover.Remove the grommets in the locations where the cables will be installed. Refer to the ″ConnectionKey.″Gently press each connection until it snaps together.Slide the cable grommet into the slot with the male end up. Verify the grommet is properly seated.Reinstall the access covers. Do not overtighten.Plug the power cord into the outlet, or for hard-wire options, turn on the power. Verify that theindicator light turns on and pulses.Test each component to ensure proper functionality. Refer to the Installation and HomeownerGuides packed with each of the individual components for additional information.TroubleshootingCAUTION: Risk of personal injury. The valve (if installed) may contain hot water; be careful whendraining any residual water.IMPORTANT! Turn off the power and water supply to all components before performing anymaintenance.Make sure power cord is unplugged before opening access covers.GrommetSlide grommet into slot with male end up.High Voltage Access CoverLow Voltage Access CoverInstall grommets flush with media box.Male EndIndicator Light1093174-5-B 6 Kohler Co.
JOBNAME: No Job Name PAGE: 7 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized ServiceRepresentative.This troubleshooting guide is for general aid only. For service and installation issues or concerns, call1-800-4-KOHLER.Interface Troubleshooting TableSymptoms Probable Cause Recommended Action1. Digital interface is not lit. A. Media module is not pluggedinto the outlet.A. Plug the media module into theoutlet.B. Power supply connection to themedia module may be loose ordisconnected.B. Check power supply connections tothe media module and reconnect ifneeded.C. Interface cable connections maybe loose or disconnected.C. Check all interface cableconnections, connect if needed.D. Circuit breaker has beentripped.D. Reset the circuit breaker.E. The media module may requireresetting.E. Disconnect and reconnect thepower supply from the mediamodule.F. If none of the recommendedactions for the above issuescorrect the symptom, the mediamodule or interface requiresservicing.F. Contact your Kohler Co.Authorized Service Representative.2. The interface powerindicator pulses but doesnot turn on.A. Interface cable connections maybe loose or disconnected.A. Check all interface cableconnections, connect if needed.B. The media module requiresresetting.B. Disconnect and reconnect themedia module power supply.C. If the above recommendedaction does not correct thesymptom, the interface or mediamodule requires servicing.C. Contact your Kohler Co.Authorized Service Representative.3. The interface functionsnormally but no waterflows from the spout orhandshower.A. Inlet/outlet fittings may beblocked.A. Check the inlets and outlets forblockage or debris. Clean the inletscreens. Refer to the ″Clean theInlet Screens″section in the ValveHomeowners Guide.B. Outlets are not plumbedcorrectly.B. Reroute plumbing as needed.C. Hot and cold water supplies arenot turned on.C. Turn on the water supply to thevalve.D. The valve or media modulememory may require resetting.D. Disconnect and reconnect thepower supply from the valve andmedia module.E. System error. E. Check the user interface for anerror code. Refer to the″Diagnostics″section in the DigitalInterface Homeowners Guide.F. If none of the recommendedactions for the above issuescorrect the symptom, the mediamodule requires servicing.F. Contact your Kohler Co.Authorized Service Representative.4. Display is difficult to read. A. Contrast is not optimized. A. Adjust contrast in the user interfacesetting menu.B. Brightness is not optimized. B. Adjust the brightness in the userinterface setting menu.Kohler Co. 7 1093174-5-B
JOBNAME: No Job Name PAGE: 8 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Valve Troubleshooting TableSymptoms Probable Cause Recommended Action1. Maximum blendtemperature too hot ortoo cold.A. Incorrect maximum temperaturesetting.A. Refer to the ″Set the MaximumTemperature″section in the DigitalInterface User Guide.B. Inlet/outlet fittings may beblocked.B. Check the inlets and outlets forblockage or debris. Clean the inletscreens. Refer to the ″Clean theInlet Screens″section in the ValveHomeowners Guide.C. If the above recommendedaction does not correct thesymptom, the interface or valverequires servicing.C. Contact your Kohler Co.Authorized Service Representative.2. Continuous flow. A. System will not switch off. A. Turn off the water and powersupply and contact your Kohler Co.Authorized Service Representative.3. Handshower does notwork.A. Handshower is not enabled. A. Enable the handshower option inthe settings menu. Refer to theDigital Interface User Guide.4. Only cold water flowsfrom the outlets.A. Hot water supply is either notturned on or not connected tothe valve inlet.A. Check the hot water supply isturned on and connected to thevalve inlet.B. Hot water inlet is blocked. B. Check the hot water inlet screen forblockage. Clean or replace the inletscreen. Refer to the ValveHomeowners Guide.C. If none of the recommendedactions for the above issuescorrect the symptom, the valverequires servicing.C. Contact your Kohler Co.Authorized Service Representative.5. Fluctuating or reducedflow rate. Valve isfunctioning properly.A. Inlet/outlet fittings may beblocked.A. Check the inlets and outlets forblockage or debris. Clean the inletscreens. Refer to the ″Clean theInlet Screens″section in the ValveHomeowners Guide.B. Water outlet pressure is low. B. Check that the flow rate is at orabove the minimum rate required.Refer to ″Specifications″section inthe Valve Homeowners Guide.C. Fluctuating flow. C. Verify that the dynamic inletpressures are within specifications.Refer to ″Specifications″section inthe Valve Homeowners Guide.D. If none of the recommendedactions for the above issuescorrect the symptom, the valverequires servicing.D. Contact your Kohler Co.Authorized Service Representative.6. Blend temperature drift ortemperature cycling.A. Fluctuating water temperature. A. Check the inlet temperaturedifferentials and verify they aresufficient. Refer to ″Specifications″section in the Valve HomeownersGuide.B. Hot water supply temperaturefluctuation.B. Check and make adjustments asneeded.C. Pressure difference greater than5 psi (34.5 kPa) between the hotand cold supply lines.C. Install pressure regulators to bringthe supplies within 5 psi (34.5 kPa)of each other.1093174-5-B 8 Kohler Co.
JOBNAME: No Job Name PAGE: 9 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Valve Troubleshooting TableSymptoms Probable Cause Recommended ActionD. If none of the recommendedactions for the above issuescorrect the symptom, the valverequires servicing.D. Contact your Kohler Co.Authorized Service Representative.7. Water leaking from thevalve.CAUTION: Risk ofpersonal injury orproduct damage. Turn offthe main power andwater supply.A. Connections are not secure. A. Check all connections. Makeadjustments as needed.B. Seals are worn or damaged. B. Order a seal service pack andreplace all seals.C. Internal leak. C. Unit requires overhaul. Contactyour Kohler Co. authorized servicerepresentative.8. Hot water only, the valveshuts down.A. Hot and cold lines are reversed. A. Switch hot and cold water supplyconnections. Verify the hot watersupply is connected to the inletmarked ″H″and the cold watersupply is connected to the inletmarked ″C.″Music Troubleshooting TableSymptoms Probable Cause Recommended Action1. Bath transducers do notproduce sound.A. Transducer cables are notconnected properly.A. Make sure the cables are properlyinstalled into the Media Moduleconnections and to the bathtransducers.2. After playing musicloudly, the music stopseven though a song isproperly selected.A. Thermal shut down. A. Shut down the system for 1 hour toallow the unit to cool. Make surethe area where the unit is installeddoes not exceed 104°F (40°C).3. Library menu is notavailable.A. The Roku agreement wasdeclined.A. Enter the settings menu, select″System,″select ″Music Software,″select ″Roku Agreement″and select″YES.″4. Music server is notavailable.A. Wireless connection out ofrange.A1. Move router closer or install awireless access point.A2. Connect via Ethernet cable.B. Wireless network is notconfigured properly.B. Enter the settings menu, select″System,″select ″WiFi Security,″select ″Network Name,″select″WEP/WPA Key″and enter thesecurity key.C. The network cable is notconnected to the correctrouter/switch input.C. Connect the Media Module to therouter’s/switch’s Ethernet ports.D. A compatible media server isnot installed/running on yourhome computer.D. Install/open one of the supportedmedia servers such as FireflyMedia Server, iTunes®, Microsoft®Windows®Media Connect,RhapsodyTM, Yahoo! orMusicmatch®on your computerand load your favorite music intothe server’s library.E. The media server on your homecomputer is not configured toshare files.E. Reference the media server’s helpmenu to properly configure filesharing.Kohler Co. 9 1093174-5-B
JOBNAME: No Job Name PAGE: 10 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended ActionF. The incorrect Wi-Fi region wasselected.F. Enter the settings menu, select″System,″select ″Music Software,″select ″Region″and select theappropriate geographical regionthat matches your Wi-Fi router.5. I have a wireless networkbut my Media Module isunable to connect to thenetwork.A. Ethernet cable is plugged in. A. Unplug the Ethernet cable.B. Media Module is not withinWi-Fi range.B. Make sure the Media Module iswithin range of your Wi-Finetwork.C. A WEP or WPA key was notentered for your securednetwork.C. Enter the settings menu, select″System,″select ″WiFi Security,″select ″Network Name,″select″WEP/WPA Key″and enter thesecurity key.D. The router is not set up for802.11b.D. Make sure the access point/routeris configured to allow 802.11bclients.6. The Media Module cannotconnect to an iTunesserver with firewallsoftware running.A. The firewall is not configuredcorrectly to allow iTunes musicsharing.A. Make sure your firewall software isconfigured to allow iTunes musicsharing. For a Mac: Open SystemPreferences. Select the Sharing iconand click on the firewall tab. Selectthe option ″iTunes Music Sharing.″For a PC: Refer to yourdocumentation for changingfirewall settings. If runningWindows XP service pack 2, open″Security Center,″select ″WindowsFirewall,″click on the ″Exceptions″tab, and check to see that iTunes isenabled. If not, use ″AddPrograms″to enable it. After thesechanges have been made, restartthe Media Module bydisconnecting and reconnecting theAC power.7. The Media Module cannotaccess the iTunes library.A. iTunes is not running. A. Make sure the computer containingyour iTunes library is turned onand iTunes is running.B. iTunes is not configured forsharing.B. In iTunes, be sure to turn on the″music sharing″option. Go to theiTunes>Preferences menu or Edit>Preferences for PC users. In thedialog box that appears, click the″Sharing″icon, then check theoption ″Share my music″to enablesharing on your local network.C. iTunes is not responding tocommands from the MediaModule.C. Close and restart iTunes on yourcomputer.1093174-5-B 10 Kohler Co.
JOBNAME: No Job Name PAGE: 11 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended Action8. I can see my iTuneslibrary in the list oflibraries, but when I try toconnect, the connectionfails.A. iTunes is not configured forsharing.A. In iTunes, be sure to turn on the″music sharing″option. Go to theiTunes>Preferences menu or Edit>Preferences for PC users. In thedialog box that appears, click the″Sharing″icon, then check theoption ″Share my music″to enablesharing on your local network.B. No IP address assigned to theMedia Module.B. The Media Module was notassigned an IP address via DHCP,but the PC was. In this situation,the Media Module is able to see thelibrary via Rendezvous, but is notable to connect to the library. Hereis how to check your MediaModule’s address: Enter thesettings menu, select ″System,″select ″Music,″select ″Roku IPAddress.″If your IP address is ofthe form 169.254.xxx.xxx, the MediaModule did not get aDHCP-assigned address. Check theconfiguration of your router toensure it is set up to assign DHCPaddresses. Reboot the MediaModule by disconnecting andreconnecting the AC power.9. The Media Module cannot access WindowsMedia Connect library.A. Windows Media Connect is notconfigured for sharing.A. Make sure that your computercontaining your music library ispowered ON and Windows MediaConnect is running (icon should bevisible in the task tray). With theMedia Module powered ON andconnected to your network, makesure that the Media Module is anauthorized device. LaunchWindows Media Connect throughyour Control Panel. On the wizardscreen, scroll down the list ofdevices. If the Media Module is notlisted, click the ″Add″button at thebottom of the list. Click on MediaModule, then click ″OK.″It shouldshow up on the list of authorizeddevices. Click ″Done.″Reboot theMedia Module by disconnectingand reconnecting the AC power.10. The Media Module cannot access the Musicmatchlibrary.A. Musicmatch is not running. A. Make sure the computer containingyour music library is powered ON.Kohler Co. 11 1093174-5-B
JOBNAME: No Job Name PAGE: 12 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended ActionB. Musicmatch is not configuredfor sharing.B. Make sure music sharing is enabledin Musicmatch. From the mainMusicmatch menu, click onOptions/Settings. Click on the tab″CD Lookup/Connectivity.″Clickthe buttons next to ″Enable musicserver″as well as ″Universal Plugand Play.″Musicmatch does notneed to be running while using theMedia Module; once enabled, theUPnP server runs in thebackground. Reboot the MediaModule by disconnecting andreconnecting the AC power.11. The Media Module isconnected to my networkvia wired ethernet, but isunable to play Internetradio and may sometimesfail to locate, connect to,or play music from mymusic servers.A. No IP address assigned to theMedia Module.A. Determine the Media Module’saddress by entering the settingsmenu, select ″System,″select″Music,″select ″Roku IP Address.″If your IP address is of the form169.254.xxx.xxx, the Media Moduledid not get a DHCP-assignedaddress. Check the configuration ofyour router to ensure it is set up toassign DHCP addresses. Reboot theMedia Module by disconnectingand reconnecting the AC power.B. Ethernet cable is damaged. B. Replace the Ethernet cable.12. No sound plays throughthe bath transducers.A. The song is paused. A. Make sure a song is playing. If thesong is paused, press the OKbutton to continue playback.B. The volume is too low. B. Make sure the volume is turned uphigh enough for proper enjoyment.13. Some of my music filesdo not display whilebrowsing.A. Missing ID3 tag info. A. ID3 data tags may be missing.Information about your music,including Song Name, Artist,Composer, Album, and Genre isusually created automatically bythe software you used to save youraudio CD files on your computer’shard drive. This process createsdata called ″ID3 tags″to describeeach track. If this data is missingfrom your music files, they will notappear when you browse by thatdata category. You can edit thisinformation in music jukeboxsoftware such as iTunes.14. A music file will not play. A. Unsupported file format. A. Make sure your file is a supportedformat: iTunes Music Server: MP3,AAC, ALAC, AIFF and WAVWindows Media Player 11 /Windows Media Connect: MP3,WMA (including DRM WMA) andWAV.15. Songs purchased throughthe iTunes music storewill not play.A. Song is not supported becauseof DRM.A. This is normal. DRM AAC files(i.e., files purchased on Apple’smusic store) are not supported.Those files will be detected but willbe skipped during playback.1093174-5-B 12 Kohler Co.
JOBNAME: No Job Name PAGE: 13 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended Action16. I cannot find playlists thatI saved on my computer.A. Some playlists may not besupported.A. iTunes users: Make sure yourplaylist was created in iTunes andis visible in your iTunesapplication. Windows MediaConnect users: Make sure yourplaylists are saved in the MyDocuments\My Music\MyPlaylists or other shared folder.Musicmatch users: Musicmatchexports playlists in a manner that isnot supported. Slimserver users:Make sure your playlist is aSlimserver-supported playlistformat.17. I am experiencingundesirable noise orresonance.A. Apron is vibrating against thedeck.A. Verify rubber isolator mounts arecontacting the deck and insulatingthe apron from the deck.B. Transducers resonate with deck. B. Make sure bath is centered in deckcutout. Transducers should notcontact the framing or deck.Lights Troubleshooting TableSymptoms Probable Cause Recommended Action1. The bath lights do notturn on.A. Cable connections are loose ordisconnected.A. Make sure the cables are properlyconnected to the media module.B. Light cables connected to wrongmedia module connectors.B. Verify cables and connections,reconnect as needed.C. Chroma light string damaged. C. Replace chroma light string.D. Media module ismalfunctioning.D. Media module may need to bereplaced. Contact your Kohler Co.Authorized Service Representative.Media Module Troubleshooting TableSymptoms Probable Cause Recommended Action1. System stops working andthe status LED is a solidred.A. System failure. A. Reboot the Media Module bydisconnecting the AC power fromthe wall outlet. If the status LEDremains a solid red after reboot,replace the Media Module.2. System stops working andthe Status LED is a OFF.A. Power supply failure. A. Reboot the Media Module bydisconnecting the AC power fromthe wall outlet. If there is nochange after reboot, replace theMedia Module.B. Incorrect wiring of the ACpower supply.B. Verify that the Media Module wasinstalled per the installationmanual. Make sure AC power ispresent at the outlet the MediaModule is plugged into.3. Music stops playing and Iget a music error.A. Thermal shutdown. A. Shut down the system for 1 hour toallow the unit to cool. Make surethe area where the unit is installeddoes not exceed 104°F (40°C).B. Incorrect speaker load. B. Verify the speaker load is 4 to 8ohms.Kohler Co. 13 1093174-5-B
JOBNAME: No Job Name PAGE: 14 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Troubleshooting (cont.)Media Module Troubleshooting TableSymptoms Probable Cause Recommended Action4. Water level sensor doesnot detect water.A. Level sensor cable is damaged. A. Replace the level sensor cable.B. Level sensor cable is loose ordisconnected.B. Make sure the cable is properlyconnected to the media module.C. Water is too pure. C. Add bath salts to your bathingwater.5. No display on the userinterface.A. The interface cable is damaged. A. Replace the interface cable.B. The interface cable is notplugged in.B. Verify the interface cable isproperly plugged into the interfaceat all locations.C. The interface or Media Modulerequires servicing.C. Contact your Kohler Co.Authorized Service Representative.6. Experiences are notfunctioning.A. SD card is dislodged. A. Contact your Kohler Co.Authorized Service Representative.Remote Control Troubleshooting TableSymptoms Probable Cause Recommended Action1. Intermittent or erraticoperation.A. Frequency/channel interference. A. Set RFID, PANID, and channel byfollowing screen prompts on thedigital interface for the remote.Then re-sync the remote asinstructed in the Bath HomeownersGuide.2. LED on remote does notblink or constantly blinks.A. Batteries are low. A. Replace batteries (2 AA).3. One or more buttons onremote do not functionand LED does not lightup.A. Batteries are low. A. Replace batteries (2 AA).B. Remote program lost. B. Re-sync the remote to the interface.C. Remote is damaged. C. Replace remote.4. One or more buttons onremote do not functionbut LED lights up.A. Digital interface ismalfunctioning.A. Digital interface may need to bereplaced. Contact your Kohler Co.Authorized Representative.1093174-5-B 14 Kohler Co.
JOBNAME: No Job Name PAGE: 15 SESS: 3 OUTPUT: Thu Jul 17 13:54:55 2008Service Parts**Finish/color code must be specified when ordering.1081232Screw10989951070876Seal1068929Grommet1093593Power Cover Kit1066496Gasket1068928Wall Mounting Bracket1068962Nut1068928Wall Mounting Bracket1068243Cable1081232Screw1066497Gasket1065703Grommet1093592Enclosure AssemblyAccessory Cover Kit1088983GrommetKohler Co. 15 1093174-5-B
JOBNAME: No Job Name PAGE: 1 SESS: 1 OUTPUT: Thu Jul 17 13:54:55 2008USA: 1-800-4-KOHLERCanada: 1-800-964-5590México: 001-877-680-1310kohler.com©2008Kohler Co.1093174-5-B

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