Kohler KOHLER004 Wireless Bath Media Module User Manual No Job Name

Kohler Co. Wireless Bath Media Module No Job Name

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JOBNAME: No Job Name PAGE: 1 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Installation GuideBath Media ModuleMproduct numbers are for Mexico (i.e. K-12345M)Los números de productos seguidos de Mcorresponden a México(Ej. K-12345M)Français, page ″Français-1″Español, página ″Español-1″K-1751093174-2-C

JOBNAME: No Job Name PAGE: 2 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008IMPORTANT INSTRUCTIONSWARNING: When using electrical products, basic precautions should always be followed,including the following:DANGER: Risk of electric shock. Connect only to circuits protected by a Ground-FaultCircuit-Interrupter (GFCI) or Residual Current Device (RCD). Grounding is required. The unitshould be installed and grounded by a qualiﬁed service representative.WARNING: Risk of electric shock. A licensed electrician should route all electrical wiring.WARNING: Risk of electric shock. Disconnect power before servicing.WARNING: Risk of injury or property damage. Please read all instructions thoroughly beforebeginning installation.CAUTION: Risk of electric shock or product damage. Make sure the power cord is unpluggedbefore removing the access covers.CAUTION: Risk of product damage. The media module is rated to operate in temperatures up to104°F (40°C). Do not install in any location where the temperature may exceed 104°F (40°C).NOTICE: Follow all plumbing, electrical, and building codes.NOTICE: Provide generous, unrestricted service access to the media module. Provide access forservicing. This access must be located immediately next to the media module. Refer to the roughing ininformation.FCC and IC ComplianceThe term ″IC:″before the certiﬁcation/registration number only signiﬁes that the Industry Canadatechnical speciﬁcations were met.Contains:Kohler CompanyModel #: 1070734IC: 4554A-KOHLER044FCC ID: N82-KOHLER004Operation is subject to the following two conditions:1. This device may not cause interference, and2. This device must accept any interference, including interference that may cause undesired operation of thedevice.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesiredoperation.NOTE:Changes or modiﬁcations not expressly approved by the party responsible for compliance could void theuser’s authority to operate the equipment.FCC and IC Radiation Exposure Statement for Mobile DevicesThis equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled1093174-2-C 2 Kohler Co.

JOBNAME: No Job Name PAGE: 3 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008FCC and IC Compliance (cont.)environment. This equipment should be installed and operated with a minimum distance of 7-7/8″(20 cm)between the radiator and your body. The transmitter must not be co-located or operating in conjunction withany other antenna or transmitter.Kohler Co. 3 1093174-2-C

JOBNAME: No Job Name PAGE: 4 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008SpeciﬁcationsInterfaceAmbient Temperature Max 125°F (52°C)Maximum Relative Humidity 100% condensing (External surface only)Digital Interface Cable Length (suppliedwith digital interface) 30 ft (9.14 m)Media ModuleAmbient Temperature Max 104°F (40°C)Maximum Relative Humidity 95% non-condensingElectrical Service 100-240 V, 50/60 Hz, 2.0-0.83 AMedia Module 100-240 V, 50/60 Hz, 2.0-0.83 AValve Cable Length (supplied) 30 ft (9.14 m)Line-in Cable Length 5.6 ft (1.71 m)Ethernet Cable Length 30 ft (9.14 m)Tools and MaterialsLevel Pencil Measuring TapeScrewdrivers HammerDrill• 1" Hole SawPlus:1093174-2-C 4 Kohler Co.

JOBNAME: No Job Name PAGE: 5 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Roughing-InBefore You BeginObserve all local plumbing, building, and electrical codes.Read these instructions and determine all required components along with their installationlocations before beginning this installation.This manual covers horizontal installation under the bath surround. An access panel must beprovided for servicing.The media module may also be mounted horizontally under the ﬂoor joists. If mounting under theﬂoor, the unit must not be enclosed.A licensed electrician should install a 15 A 120 V GFCI electrical outlet, within the stud framing, inclose proximity to the media module.If possible, install the electrical outlet prior to installing the media box.This media module complies with UL, CSA, and FCC.To play your personal music ﬁles, you must have one of the following music servers on yourpersonal computer: Microsoft®Windows®Media Connect, iTunes®, RhapsodyTM, Yahoo!,Musicmatch®Jukebox, or Fireﬂy Media Server. For information regarding conﬁguring your musicserver, refer to the User Interface User Manual.For best internet music performance, your computer must have a high speed internet connection.Kohler Co. reserves the right to make revisions in the design of our products without notice, asspeciﬁed in the Price Book.2-3/4" (7 cm)7/16" (1.1 cm)2-5/16" (5.9 cm)21-5/8" (54.9 cm)20-1/2" (52.1 cm) 11/16" (1.7 cm)19-3/16" (48.7 cm)13" (33 cm) to 19" (48.3 cm)36-1/4" (92.1 cm)10-11/16" (27.1 cm)30' (9.1 m)Valve Cable(Included)30' (9.1 m)5' 7" (1.7 m)Ethernet CableLine In CableK-10609-D Accessory Cable Kit Available SeparatelyKohler Co. 5 1093174-2-C

JOBNAME: No Job Name PAGE: 6 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Installation OverviewFor best results, follow the recommended installation sequence below. Refer to content in this guide as wellas the Installation Guides packed with each component of your bathing system.NOTE: Illustration above shows a typical installation with the preferred installation locations for thedigital interface, media module and the digital mixing valve (optional).Recommended Installation SequenceDetermine the installation location for the media module, and digital mixing valve (if used).Frame the island for the bath. Provide a properly dimensioned stud pocket for the media module(required) and the digital mixing valve (optional).Determine the location for the access panels (required) for servicing the bath transducers, mediamodule, and digital mixing valve (if used). Plan the island construction accordingly.Install the island deck. Use the cut-out templates supplied with the bath when preparing the deck.Frame the false wall for the digital interface.Route all plumbing to include: supply lines (spout and handshower), drain line, and valve (ifapplicable).Install the electrical outlet(s) in close proximity to the media module and valve (optional)installation location(s).Route the Ethernet cable to a router, if applicable.Route the digital interface cable to the media module.Finish the false wall.Install the digital interface and media module. Follow the installation instructions packed with eachproduct.Install the bath and drain.Connect all cables.Finish the island walls and install the front and rear access panels.Rear Access PanelOverflow Location (LH Shown)Front Access Panel24" (61 cm) Min36" (91.4 cm) Max3/4" (1.9 cm)10" (25.4 cm)4" (10.2 cm)Digital InterfaceMedia Module34" (86.4 cm) to Knob34" (86.4 cm) to KnobOutletFill SpoutDigital Mixing ValveFalse WallTransducers1093174-2-C 6 Kohler Co.

JOBNAME: No Job Name PAGE: 7 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 20081. Determine ComponentsThe media module controls the digital mixing valve, transducers, ″Smart Fill″level sensor, chroma lighting,and music via the digital interface.Cables are available for connecting audio (line in) and Ethernet to the media module.Note: Wireless Ethernet is an option with the media module. However, a wired Ethernet connection isrecommended.Determine all required components along with their installation locations before beginning themedia module installation.Refer to the installation guides packed with each product for speciﬁc installation needs.AC PowerMedia ModuleRouterComputer InternetAudio SourceEthernet CableLine In CableAC PowerBelow Water Transducer CablesAbove Water Transducer CableLevel Sensor CableChromatherapy Lighting CablesBathDigital InterfaceDigital Mixing Valve(Optional)Kohler Co. 7 1093174-2-C

JOBNAME: No Job Name PAGE: 8 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 20082. Prepare the SiteCAUTION: Risk of product damage. The media module is rated to operate in temperatures up to104°F (40°C). Do not install in any location where the temperature may exceed 104°F (40°C).The media module is designed to ﬁt within a 13” (33 cm) to 19” (48.3 cm) wide 2x4 stud cavity. Thecavity should be free of cross bracing and insulation.Brackets should be positioned 20-1/2″(52.1 cm) apart. Allow enough room to one side of the mediamodule to accommodate the electrical outlet installation and power cord connection.Measure 2-5/8″(6.7 cm) to 2-7/8″(7.3 cm) in from the stud face to determine the bracket placement.Mark the bracket locations with a pencil.Install a 15 A 120 V GFCI electrical outlet within the stud framing, in close proximity to the mediamodule.If used, run the Ethernet cable to the media module installation site.OutletDrip Loop20-1/2" (52.1 cm)13" (33 cm) to 19" (48.3 cm)PencilMedia Module (not installed)2-5/8" (6.7 cm) to 2-7/8" (7.3 cm)1093174-2-C 8 Kohler Co.

JOBNAME: No Job Name PAGE: 9 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 20083. Install the Mounting BracketsAlign the point of the bracket with the marked locations on the studs.Hammer one end of the bracket into the stud until the point is embedded.Level the bracket horizontally and repeat the steps to secure the other end of the bracket to theopposite stud.Secure the ends of the bracket using the supplied screws.Repeat steps to install the second bracket in the stud cavity.20-1/2" (52.1 cm)Align the brackets with the pencil mark.PencilMarkPencil MarkKohler Co. 9 1093174-2-C

JOBNAME: No Job Name PAGE: 10 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 20084. Install the Media ModuleOrient the media module horizontally with the connection ports facing down.Hook the end of the media module with the bent ﬂange onto the right bracket.Slide the media module to the top of the stud cavity to allow access for the cable connections below.Secure the module to the right and left brackets with the screws.Cable ConnectionsSlide up.ScrewRight BracketSecure with screw.1093174-2-C 10 Kohler Co.

JOBNAME: No Job Name PAGE: 11 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Connection KeyTo EthernetTo Audio Line InTo Digital InterfaceTo Digital Mixing ValveBathMedia ModuleKnee/Elbow Transducers, 1057479-B Elbow Chroma Lights, 1083005-AKnee Chroma Lights, 1083005-BWater Level Sensor, 1078002Back/Feet Transducers, 1057479-AAbove Water Speakers, 1086239Kohler Co. 11 1093174-2-C

JOBNAME: No Job Name PAGE: 12 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 20085. Connect the ComponentsCAUTION: Risk of electric shock or product damage. Make sure the power cord for the mediamodule is unplugged or the power supply is turned off before removing the access covers.Low Voltage Connections – Controls and ComponentsNote: For wireless applications an Ethernet connection is not needed.Remove the low voltage access cover.Remove the grommets in the locations where the cables will be installed. Refer to the ″ConnectionKey.″Gently press each connection until it snaps together.Slide the cable grommet into the slot with the male end up. Verify the grommet is properly seated.High Voltage Power Connection – International InstallationsIMPORTANT! Use only copper wire for the high voltage connection.Remove the high voltage access cover.Remove the power cord.Secure the power cabling to the media module using the watertight strain relief ﬁtting (provided).Connect the wire for line, neutral, and ground according to the above illustration. Secure each wireto the appropriate terminal.All ConnectionsReinstall the access covers. Do not overtighten.Make sure power cord is unplugged before opening access covers.GrommetSlide grommet into slot with male end up.High Voltage Access CoverLow Voltage Access CoverInstall grommets flush with media box.Indicator LightLineNeutralGroundUse copper wire only.Hard-Wire Option (International)Male End1093174-2-C 12 Kohler Co.

JOBNAME: No Job Name PAGE: 13 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Connect the Components (cont.)Plug the power cord into the outlet, or for hard-wire options, turn on the power. Verify that theindicator light turns on and pulses.Test each component to ensure proper functionality. Refer to the Installation and HomeownerGuides packed with each of the individual components for additional information.6. Complete the InstallationReinstall the access covers. Do not overtighten.If not already installed, install any additional components at this time according to the installationinstructions packed with the products. For connecting to the media module, refer to the ″Connectthe Components″section.Plug the power supply into the outlet. Verify that the indicator light turns on and pulses.Conﬁgure your music server and Ethernet. Refer to the Media Module Homeowner’s guide.7. Installation CheckoutTest each component to ensure proper functionality. Refer to the Installation and HomeownersGuides packed with each of the individual components for additional information.TroubleshootingCAUTION: Risk of personal injury. The valve (if installed) may contain hot water; be careful whendraining any residual water.IMPORTANT! Turn off the power and water supply to all components before performing anymaintenance.It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized ServiceRepresentative.This troubleshooting guide is for general aid only. For service and installation issues or concerns, call1-800-4-KOHLER.Interface Troubleshooting TableSymptoms Probable Cause Recommended Action1. Digital interface is not lit. A. Media module is not pluggedinto the outlet.A. Plug the media module into theoutlet.B. Power supply connection to themedia module may be loose ordisconnected.B. Check power supply connections tothe media module and reconnect ifneeded.C. Interface cable connections maybe loose or disconnected.C. Check all interface cableconnections, connect if needed.D. Circuit breaker has beentripped.D. Reset the circuit breaker.E. The media module may requireresetting.E. Disconnect and reconnect thepower supply from the mediamodule.F. If none of the recommendedactions for the above issuescorrect the symptom, the mediamodule or interface requiresservicing.F. Contact your Kohler Co.Authorized Service Representative.2. The interface powerindicator pulses but doesnot turn on.A. Interface cable connections maybe loose or disconnected.A. Check all interface cableconnections, connect if needed.Kohler Co. 13 1093174-2-C

JOBNAME: No Job Name PAGE: 14 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Troubleshooting (cont.)Interface Troubleshooting TableSymptoms Probable Cause Recommended ActionB. The media module requiresresetting.B. Disconnect and reconnect themedia module power supply.C. If the above recommendedaction does not correct thesymptom, the interface or mediamodule requires servicing.C. Contact your Kohler Co.Authorized Service Representative.3. The interface functionsnormally but no waterﬂows from the spout orhandshower.A. Inlet/outlet ﬁttings may beblocked.A. Check the inlets and outlets forblockage or debris. Clean the inletscreens. Refer to the ″Clean theInlet Screens″section in the ValveHomeowners Guide.B. Outlets are not plumbedcorrectly.B. Reroute plumbing as needed.C. Hot and cold water supplies arenot turned on.C. Turn on the water supply to thevalve.D. The valve or media modulememory may require resetting.D. Disconnect and reconnect thepower supply from the valve andmedia module.E. System error. E. Check the user interface for anerror code. Refer to the″Diagnostics″section in the DigitalInterface Homeowners Guide.F. If none of the recommendedactions for the above issuescorrect the symptom, the mediamodule requires servicing.F. Contact your Kohler Co.Authorized Service Representative.4. Display is difficult to read. A. Contrast is not optimized. A. Adjust contrast in the user interfacesetting menu.B. Brightness is not optimized. B. Adjust the brightness in the userinterface setting menu.Valve Troubleshooting TableSymptoms Probable Cause Recommended Action1. Maximum blendtemperature too hot ortoo cold.A. Incorrect maximum temperaturesetting.A. Refer to the ″Set the MaximumTemperature″section in the DigitalInterface User Guide.B. Inlet/outlet ﬁttings may beblocked.B. Check the inlets and outlets forblockage or debris. Clean the inletscreens. Refer to the ″Clean theInlet Screens″section in the ValveHomeowners Guide.C. If the above recommendedaction does not correct thesymptom, the interface or valverequires servicing.C. Contact your Kohler Co.Authorized Service Representative.2. Continuous ﬂow. A. System will not switch off. A. Turn off the water and powersupply and contact your Kohler Co.Authorized Service Representative.3. Handshower does notwork.A. Handshower is not enabled. A. Enable the handshower option inthe settings menu. Refer to theDigital Interface User Guide.4. Only cold water ﬂowsfrom the outlets.A. Hot water supply is either notturned on or not connected tothe valve inlet.A. Check the hot water supply isturned on and connected to thevalve inlet.1093174-2-C 14 Kohler Co.

JOBNAME: No Job Name PAGE: 15 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Troubleshooting (cont.)Valve Troubleshooting TableSymptoms Probable Cause Recommended ActionB. Hot water inlet is blocked. B. Check the hot water inlet screen forblockage. Clean or replace the inletscreen. Refer to the ValveHomeowners Guide.C. If none of the recommendedactions for the above issuescorrect the symptom, the valverequires servicing.C. Contact your Kohler Co.Authorized Service Representative.5. Fluctuating or reducedﬂow rate. Valve isfunctioning properly.A. Inlet/outlet ﬁttings may beblocked.A. Check the inlets and outlets forblockage or debris. Clean the inletscreens. Refer to the ″Clean theInlet Screens″section in the ValveHomeowners Guide.B. Water outlet pressure is low. B. Check that the ﬂow rate is at orabove the minimum rate required.Refer to ″Speciﬁcations″section inthe Valve Homeowners Guide.C. Fluctuating ﬂow. C. Verify that the dynamic inletpressures are within speciﬁcations.Refer to ″Speciﬁcations″section inthe Valve Homeowners Guide.D. If none of the recommendedactions for the above issuescorrect the symptom, the valverequires servicing.D. Contact your Kohler Co.Authorized Service Representative.6. Blend temperature drift ortemperature cycling.A. Fluctuating water temperature. A. Check the inlet temperaturedifferentials and verify they aresufficient. Refer to ″Speciﬁcations″section in the Valve HomeownersGuide.B. Hot water supply temperatureﬂuctuation.B. Check and make adjustments asneeded.C. Pressure difference greater than5 psi (34.5 kPa) between the hotand cold supply lines.C. Install pressure regulators to bringthe supplies within 5 psi (34.5 kPa)of each other.D. If none of the recommendedactions for the above issuescorrect the symptom, the valverequires servicing.D. Contact your Kohler Co.Authorized Service Representative.7. Water leaking from thevalve.CAUTION: Risk ofpersonal injury orproduct damage. Turn offthe main power andwater supply.A. Connections are not secure. A. Check all connections. Makeadjustments as needed.B. Seals are worn or damaged. B. Order a seal service pack andreplace all seals.C. Internal leak. C. Unit requires overhaul. Contactyour Kohler Co. authorized servicerepresentative.8. Hot water only, the valveshuts down.A. Hot and cold lines are reversed. A. Switch hot and cold water supplyconnections. Verify the hot watersupply is connected to the inletmarked ″H″and the cold watersupply is connected to the inletmarked ″C.″Kohler Co. 15 1093174-2-C

JOBNAME: No Job Name PAGE: 16 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended Action1. Bath transducers do notproduce sound.A. Transducer cables are notconnected properly.A. Make sure the cables are properlyinstalled into the Media Moduleconnections and to the bathtransducers.2. After playing musicloudly, the music stopseven though a song isproperly selected.A. Thermal shut down. A. Shut down the system for 1 hour toallow the unit to cool. Make surethe area where the unit is installeddoes not exceed 104°F (40°C).3. Library menu is notavailable.A. The Roku agreement wasdeclined.A. Enter the settings menu, select″System,″select ″Music Software,″select ″Roku Agreement″and select″YES.″4. Music server is notavailable.A. Wireless connection out ofrange.A1. Move router closer or install awireless access point.A2. Connect via Ethernet cable.B. Wireless network is notconﬁgured properly.B. Enter the settings menu, select″System,″select ″WiFi Security,″select ″Network Name,″select″WEP/WPA Key″and enter thesecurity key.C. The network cable is notconnected to the correctrouter/switch input.C. Connect the Media Module to therouter’s/switch’s Ethernet ports.D. A compatible media server isnot installed/running on yourhome computer.D. Install/open one of the supportedmedia servers such as FireﬂyMedia Server, iTunes®, Microsoft®Windows®Media Connect,RhapsodyTM, Yahoo! orMusicmatch®on your computerand load your favorite music intothe server’s library.E. The media server on your homecomputer is not conﬁgured toshare ﬁles.E. Reference the media server’s helpmenu to properly conﬁgure ﬁlesharing.F. The incorrect Wi-Fi region wasselected.F. Enter the settings menu, select″System,″select ″Music Software,″select ″Region″and select theappropriate geographical regionthat matches your Wi-Fi router.5. I have a wireless networkbut my Media Module isunable to connect to thenetwork.A. Ethernet cable is plugged in. A. Unplug the Ethernet cable.B. Media Module is not withinWi-Fi range.B. Make sure the Media Module iswithin range of your Wi-Finetwork.C. A WEP or WPA key was notentered for your securednetwork.C. Enter the settings menu, select″System,″select ″WiFi Security,″select ″Network Name,″select″WEP/WPA Key″and enter thesecurity key.D. The router is not set up for802.11b.D. Make sure the access point/routeris conﬁgured to allow 802.11bclients.1093174-2-C 16 Kohler Co.

JOBNAME: No Job Name PAGE: 17 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended Action6. The Media Module cannotconnect to an iTunesserver with ﬁrewallsoftware running.A. The ﬁrewall is not conﬁguredcorrectly to allow iTunes musicsharing.A. Make sure your ﬁrewall software isconﬁgured to allow iTunes musicsharing. For a Mac: Open SystemPreferences. Select the Sharing iconand click on the ﬁrewall tab. Selectthe option ″iTunes Music Sharing.″For a PC: Refer to yourdocumentation for changingﬁrewall settings. If runningWindows XP service pack 2, open″Security Center,″select ″WindowsFirewall,″click on the ″Exceptions″tab, and check to see that iTunes isenabled. If not, use ″AddPrograms″to enable it. After thesechanges have been made, restartthe Media Module bydisconnecting and reconnecting theAC power.7. The Media Module cannotaccess the iTunes library.A. iTunes is not running. A. Make sure the computer containingyour iTunes library is turned onand iTunes is running.B. iTunes is not conﬁgured forsharing.B. In iTunes, be sure to turn on the″music sharing″option. Go to theiTunes>Preferences menu or Edit>Preferences for PC users. In thedialog box that appears, click the″Sharing″icon, then check theoption ″Share my music″to enablesharing on your local network.C. iTunes is not responding tocommands from the MediaModule.C. Close and restart iTunes on yourcomputer.8. I can see my iTuneslibrary in the list oflibraries, but when I try toconnect, the connectionfails.A. iTunes is not conﬁgured forsharing.A. In iTunes, be sure to turn on the″music sharing″option. Go to theiTunes>Preferences menu or Edit>Preferences for PC users. In thedialog box that appears, click the″Sharing″icon, then check theoption ″Share my music″to enablesharing on your local network.Kohler Co. 17 1093174-2-C

JOBNAME: No Job Name PAGE: 18 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended ActionB. No IP address assigned to theMedia Module.B. The Media Module was notassigned an IP address via DHCP,but the PC was. In this situation,the Media Module is able to see thelibrary via Rendezvous, but is notable to connect to the library. Hereis how to check your MediaModule’s address: Enter thesettings menu, select ″System,″select ″Music,″select ″Roku IPAddress.″If your IP address is ofthe form 169.254.xxx.xxx, the MediaModule did not get aDHCP-assigned address. Check theconﬁguration of your router toensure it is set up to assign DHCPaddresses. Reboot the MediaModule by disconnecting andreconnecting the AC power.9. The Media Module cannot access WindowsMedia Connect library.A. Windows Media Connect is notconﬁgured for sharing.A. Make sure that your computercontaining your music library ispowered ON and Windows MediaConnect is running (icon should bevisible in the task tray). With theMedia Module powered ON andconnected to your network, makesure that the Media Module is anauthorized device. LaunchWindows Media Connect throughyour Control Panel. On the wizardscreen, scroll down the list ofdevices. If the Media Module is notlisted, click the ″Add″button at thebottom of the list. Click on MediaModule, then click ″OK.″It shouldshow up on the list of authorizeddevices. Click ″Done.″Reboot theMedia Module by disconnectingand reconnecting the AC power.10. The Media Module cannot access the Musicmatchlibrary.A. Musicmatch is not running. A. Make sure the computer containingyour music library is powered ON.B. Musicmatch is not conﬁguredfor sharing.B. Make sure music sharing is enabledin Musicmatch. From the mainMusicmatch menu, click onOptions/Settings. Click on the tab″CD Lookup/Connectivity.″Clickthe buttons next to ″Enable musicserver″as well as ″Universal Plugand Play.″Musicmatch does notneed to be running while using theMedia Module; once enabled, theUPnP server runs in thebackground. Reboot the MediaModule by disconnecting andreconnecting the AC power.1093174-2-C 18 Kohler Co.

$JOBNAME: No Job Name PAGE: 19 SESS: 17 OUTPUT: Thu Jul 17 13:54:19 2008Troubleshooting (cont.)Music Troubleshooting TableSymptoms Probable Cause Recommended Action11. The Media Module isconnected to my networkvia wired ethernet, but isunable to play Internetradio and may sometimesfail to locate, connect to,or play music from mymusic servers.A. No IP address assigned to theMedia Module.A. Determine the Media Module’saddress by entering the settingsmenu, select ″System,″select″Music,″select ″Roku IP Address.″If your IP address is of the form169.254.xxx.xxx, the Media Moduledid not get a DHCP-assignedaddress. Check the conﬁguration ofyour router to ensure it is set up toassign DHCP addresses. Reboot theMedia Module by disconnectingand reconnecting the AC power.B. Ethernet cable is damaged. B. Replace the Ethernet cable.12. No sound plays throughthe bath transducers.A. The song is paused. A. Make sure a song is playing. If thesong is paused, press the OKbutton to continue playback.B. The volume is too low. B. Make sure the volume is turned uphigh enough for proper enjoyment.13. Some of my music ﬁlesdo not display whilebrowsing.A. Missing ID3 tag info. A. ID3 data tags may be missing.Information about your music,including Song Name, Artist,Composer, Album, and Genre isusually created automatically bythe software you used to save youraudio CD ﬁles on your computer’shard drive. This process createsdata called ″ID3 tags″to describeeach track. If this data is missingfrom your music ﬁles, they will notappear when you browse by thatdata category. You can edit thisinformation in music jukeboxsoftware such as iTunes.14. A music ﬁle will not play. A. Unsupported ﬁle format. A. Make sure your ﬁle is a supportedformat: iTunes Music Server: MP3,AAC, ALAC, AIFF and WAVWindows Media Player 11 /Windows Media Connect: MP3,WMA (including DRM WMA) andWAV.15. Songs purchased throughthe iTunes music storewill not play.A. Song is not supported becauseof DRM.A. This is normal. DRM AAC ﬁles(i.e., ﬁles purchased on Apple’smusic store) are not supported.Those ﬁles will be detected but willbe skipped during playback.16. I cannot ﬁnd playlists thatI saved on my computer.A. Some playlists may not besupported.A. iTunes users: Make sure yourplaylist was created in iTunes andis visible in your iTunesapplication. Windows MediaConnect users: Make sure yourplaylists are saved in the MyDocuments\My Music\MyPlaylists or other shared folder.Musicmatch users: Musicmatchexports playlists in a manner that isnot supported. Slimserver users:Make sure your playlist is aSlimserver-supported playlistformat.Kohler Co. 19 1093174-2-C$

Kohler KOHLER004 Wireless Bath Media Module User Manual No Job Name

Kohler Co. Wireless Bath Media Module No Job Name

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