Konica Minolta Magicolor 5430 Dl Users Manual User 5430DL
5430 DL to the manual 84f687b7-d95e-4647-a3bd-67ab9d25f4c6
2014-12-13
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magicolor 5430 DL User’s Guide ® 4138-7743-02A 1800760-001B Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. Copyright Notice Copyright © 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Notice KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated. SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technologies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory written materials (“Documentation”). The term “Software” shall be used to describe Printing Software, Font Programs and/or Host Software and also include any upgrades, modified versions, additions, and copies of the Software. The Software is being licensed to you under the terms of this Agreement. KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, provided that you agree to the following: 1. You may use the Printing Software and accompanying Font Programs for imaging to the licensed output de-vice(s), solely for your own internal business purposes. 2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”) above, you may use Roman Font Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your own internal business purposes. 3. You may make one backup copy of the Host Software, provided your backup copy is not installed or used on any computer. Notwithstanding the above restrictions, you may install the on any number of computers solely for use with one or more printing systems running the Printing Software. 4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and interest to such Software and Documentation (“Assignee”) provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement. 5. You agree not to modify, adapt or translate the Software and Documentation. 6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or decompile the Software. 7. Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT. 8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owner’s name. Trademarks can only be used to identify printed output produced by the Software. Such use of any trademark does not give you any rights of ownership in that trademark. 9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software Licensee does not use, or Software contained on any unused media, except as part of the permanent transfer of all Software and Documentation as described above. 10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDIRECT, PUNITIVE or special damages, including any lost profits or lost saving, even if KMBT has been advised of the possibility of such damages, or for any claim by any third party. KMBT or its licensor disclaims all warranties with regard to the software, express or implied, including, without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights. Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitations may not apply to you. 11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein. 12. You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any countries. Contents Trademarks 2 Copyright Notice 2 Notice 2 SOFTWARE LICENSE AGREEMENT 3 1 Introduction ....................................................................................................... 1 Getting Acquainted with Your Printer 2 Space Requirements 2 Printer Parts 3 Front View 3 Rear View 4 Accessory 4 Front View with Options 4 2 Software Installation ......................................................................................... 5 Utilities and Documentation CD-ROM 6 Drivers 6 Utilities 6 System Requirements 7 Selecting Driver Options/Defaults Contents i (For Windows) 8 Uninstalling the Printer Driver (For Windows) 9 Displaying Printer Driver Settings (For Windows) 9 Windows XP/Server 2003 9 Windows 2000/Me/98SE/NT 4.0 10 Using the Printer Driver 10 Common Buttons 10 OK 10 Cancel 10 Apply 10 Help 10 Easy Set 11 Page Layout 11 Printer Figure 11 Setup Tab 11 Paper Tab 11 Quality Tab 12 Device Options Setting Tab 12 3 Using the Windows Status Display and Printer Status Monitor Center .....13 Working with the Status Display 14 Introduction 14 Opening the Status Display and Showing the Supplies Status 14 Altering the Size of the Status Display Window 14 Using the Status Display 14 Recognizing Status Display Alerts 15 Recovering from a Status Display Alert 15 Closing the Status Display 15 Working With the Printer Status Monitor Center 16 Introduction 16 System Requirements 16 Opening the Printer Status Monitor Center and Showing the Supplies Status 16 Using the Printer Status Monitor Center 17 Recognizing Printer Status Monitor Center Alerts 18 Closing the Printer Status Monitor Center 18 4 Printer Control Panel and Configuration Menu ............................................19 About the Control Panel 20 Control Panel Indicators and Keys 20 Toner Supply Indicators 22 Configuration Menu Overview 22 Configuration Menu 23 Special Pages Menu 25 ii Contents Language Menu 25 Engine Menu 25 Network Menu 28 Consumables Menu 29 5 Using Media ..................................................................................................... 31 Media Specifications 32 Media Types 33 Plain Paper (Recycled Paper) 33 Thick Stock 34 Envelopes 35 Labels 36 Letterhead 37 Postcards 37 Transparencies 38 What Is the Guaranteed Imageable (Printable) Area? 39 Imageable Area—Envelopes 40 Page Margins 40 Loading Media 41 Tray 1 (Multipurpose Cassette) 41 Loading Plain Paper 41 Other Media 44 Loading Envelopes 44 Loading Label Sheets/Postcards/Thick Stock/Transparencies 49 Tray 2 and 3 (Optional Lower Feeder Units) 51 Loading Plain Paper 51 Duplexing 54 Output Tray 55 Media Storage 56 6 Replacing Consumables ................................................................................ 57 Replacing Consumables 58 Refilled Toner Cartridges 58 About Toner Cartridges 58 Replacing a Toner Cartridge 61 Replacing the Waste Toner Bottle 65 Replacing the Transfer Roller 68 Replacing the Transfer Roller 68 Replacing the Ozone Filter 71 Replacing the Transfer Belt Unit 72 7 Maintaining the Printer ................................................................................... 79 Maintaining the Printer 80 Cleaning the Printer 82 Exterior 82 Media Rollers 83 Contents iii Cleaning the Media Feed Rollers (All Trays) 83 Duplex Option Feed Rollers 84 Cleaning the Media Transfer Rollers for Tray 2 and 3 85 Cleaning the Laser Lens of the Printer 86 8 Troubleshooting ..............................................................................................87 Introduction 88 Printing the Configuration Page 88 Preventing Media Misfeeds 89 Understanding the Media Path 90 Clearing Media Misfeeds 91 Media Misfeed Messages and Clearing Procedures 92 Clearing a Media Misfeed in Tray 1 92 Clearing a Media Misfeed in Tray 2 and 3 96 Clearing a Media Misfeed from the Duplex Option 98 Clearing a Media Misfeed from the Fuser Unit 99 Clearing a Media Misfeed from the Transfer Roller 102 Solving Problems with Media Misfeeds 105 Solving Other Problems 108 Solving Problems with Printing Quality 112 Status, Error, and Service Messages 118 Standard Status Messages 118 Error Messages (Warning) 119 Error Messages (Operator Call) 121 Service Messages 124 9 Installing Accessories ..................................................................................125 Introduction 126 Antistatic Protection 126 Dual In-Line Memory Module (DIMM) 127 Installing a DIMM 127 Duplex Option 130 Installing the Duplex Option 130 Lower Feeder Unit 133 Kit Contents 133 Installing the Lower Feeder Unit 133 A Appendix ........................................................................................................137 Safety Specifications 138 Technical Specifications 138 Printer 138 Consumable Life Expectancy Chart 141 Our Concern for Environmental Protection 142 What is an ENERGY STAR product? 142 iv Contents Introduction Getting Acquainted with Your Printer Space Requirements To ensure easy operation, supply replacement and maintenance, adhere to the recommended space requirements detailed below. 480 mm (18.9") 957 mm (37.7") 337 mm (13.3") " 2 60 mm (2.4") 440 mm (17.3") 420 mm (16.5") 110.5 mm 110.5 mm (4.4") (4.4") 683 mm (26.9") 22 mm (0.9") 727 mm (28.6") 520 mm (20.5") 100 mm (3.9") The options appear shaded in the above illustration. Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them. Front View 3 2 1 1—Control panel 4 2—Output tray 3—Top cover 12 4—Fuser unit 11 5 5—Right side cover 6—Transfer roller 7—Transfer belt unit 8—Tray 1 (Multipurpose cassette) 10 9 8 7 6 9—Grip 10—Front cover 6 11—Waste toner bottle 12—Toner cartridge 7 11 Getting Acquainted with Your Printer 12 3 Rear View 6 1—Power switch 2—Ozone filter 3—Power connection 1 4—10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port 5 5—USB port 6—Ventilation grilles 2 4 3 Accessory 1—Laser lens cleaning tool 1 Front View with Options 1 1—Duplex option 2—Lower feeder units (Tray 2 and Tray 3) 2 4 Getting Acquainted with Your Printer Software Installation Utilities and Documentation CD-ROM Drivers Drivers Printer Driver for Windows XP/Server 2003/2000 Printer Driver for Windows Me/98SE Printer Driver for Windows NT 4.0 Printer Driver for Macintosh OS X " Use/Benefit These drivers give you access to all of the printer features, including finishing, advanced layout. See also “Displaying Printer Driver Settings (For Windows)” on page 9. For details of the Macintosh printer driver, refer to the magicolor 5430 DL Reference Guide. Utilities Utilities Status Display (Windows only) Printer Status Monitor Center (Windows only) PageScope Web Connection Use/Benefit From the Status Display, the current status of this printer, such as its consumables and error information, can be checked. For details, refer to “Working with the Status Display” on page 14. The status of KONICA MINOLTA products on the same network can be checked. For details, refer to “Working With the Printer Status Monitor Center” on page 16. With the Web browser, the status of printers can be checked, and each setting can be changed. For details, refer to the magicolor 5430 DL Reference Guide. 6 Utilities and Documentation CD-ROM System Requirements Personal computer Pentium 2 400 MHz (Pentium 3 500 MHz or higher is recommended.) Operating System – Microsoft Windows XP Home Edition/Professional, Windows Server 2003, Windows 2000, Windows Me, Windows 98SE, Windows NT 4.0 – Mac OS X v10.2 or later Free hard disk space – Approximately 20 MB of free hard disk space for printer driver and status display – Approximately 128 MB of free hard disk space for image processing RAM More than OS recommendation CD-ROM/DVD drive I/O interface – 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port – USB Revision 1.1 and above compliant port " For details of the Macintosh printer driver, refer to the magicolor 5430 DL Reference Guide. System Requirements 7 Selecting Driver Options/Defaults (For Windows) Before you start working with your printer, you are advised to verify/change the default driver settings. Also, in case you have options installed, you should “declare” the options in the driver. 1 Choose the driver’s properties as follows: – (Windows XP/Server 2003) From the Start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Printing Preferences. – (Windows 2000) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Printing Preferences. – (Windows Me/98SE) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Properties. Choose the Printer Properties. – (Windows NT 4.0) 2 3 4 From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Document Defaults. If you have installed available options, proceed with the next step. Otherwise, proceed with step 6. Select the Device Options Setting tab. Check that the options have been correctly identified. " 5 6 Clear the Auto configure check box. Select an option (one at a time) and click Add. The option moves to the Installed Options list. " 8 Since Auto configure is selected as a default with this driver, installed options are automatically identified. If, for some reason, the options are not correctly identified, follow the operations described in steps 5 through 7. If you accidentally add an uninstalled option, select the option in the Installed Options list and then click Remove. Selecting Driver Options/Defaults (For Windows) 7 Click Apply. " 8 9 10 Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. Select the Paper tab. Select the default settings for your printer, such as the default media format you use. Click Apply. Click OK to exit from the Properties dialog box. Uninstalling the Printer Driver (For Windows) This section describes how to uninstall the magicolor 5430 DL Printer Driver if necessary. 1 2 3 4 From the Start menu, choose Programs (Windows XP/Server 2003: All Programs), KONICA MINOLTA, magicolor 5430DL Utilities, and then magicolor 5430DL Uninstall. In the Uninstall window, select the KONICA MINOLTA magicolor 5430DL. Then click Uninstall. The magicolor 5430 DL driver will be uninstalled from your computer. Restart your computer. Displaying Printer Driver Settings (For Windows) Windows XP/Server 2003 1 2 From the Start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Printing Preferences. Uninstalling the Printer Driver (For Windows) 9 Windows 2000/Me/98SE/NT 4.0 1 2 From the Start menu, point to Settings, and then click Printers to display the Printers directory. Display the printer driver settings: Windows 2000—Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Printing Preferences. Windows Me/98SE—Right-click the magicolor 5430DL printer icon and choose Properties, then select Printer Properties. Windows NT 4.0—Right-click the KONICA MINOLTA magicolor 5430DL printer icon and choose Document Defaults. Using the Printer Driver Common Buttons The buttons described below appear on each tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. " Depending on the version of the operating system, Apply may not appear. Help Click to view the help. 10 Using the Printer Driver Easy Set To save the current settings, enter a name, and then click Save. Afterward, the saved settings can be selected from the drop-down list. Select Default from the drop-down list to reset the functions in all tabs to display to their default values. Page Layout Check this option button to display a sample of the page layout in the figure area. Printer Figure Check this option button to display an image of the printer (with all installed options) in the figure area. Setup Tab The Setup tab allows you to Print several pages of a document on the same page (n-up printing) Provide a watermark on printed documents Design custom watermarks Specify duplex and booklet printing Specify the paper source Define the type of media Specify different paper for the first page of a document Paper Tab The Paper tab allows you to Specify the size of the original document Define custom media sizes Fit printed documents to a specified media size Select the output media size Scale (enlarge/reduce) documents Specify the orientation of the media Specify the number of copies Turn on/off the printer’s sorting function Using the Printer Driver 11 Turn on/off the Transmit Once function Print using a form overlay Create/edit a form overlay Quality Tab The Quality tab allows you to Switch between color and monochrome printing Specify color matching (Images, Graphics and Text) Specify the resolution for the printout Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Device Options Setting Tab The Device Options Setting tab allows you to Automatically identify installed options Activate the optional lower feeder units (Tray 2 and 3) and/or the duplex option Enter the user name that is sent with the print job(s) View information about the printer driver 12 Using the Printer Driver Using the Windows Status Display and Printer Status Monitor Center Working with the Status Display Introduction The Status Display shows information about the current status of the printer. Opening the Status Display and Showing the Supplies Status Use one of the following steps to open the Status Display: Windows XP/Server 2003—From the Start menu, choose All Programs, KONICA MINOLTA, magicolor 5430DL Utilities, and then magicolor 5430DL Status. Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Programs, KONICA MINOLTA, magicolor 5430DL Utilities, and then magicolor 5430DL Status. Altering the Size of the Status Display Window From the Display menu, choose Status (Reduce) to decrease the size of the window. From the Display menu, choose Status (Expand) to increase the size of the window. Using the Status Display When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing normally. When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left. The function areas include: Printer Status—Displays text messages that describe the current operational status of the printer. How to Recover—Provides you with explanations of what you need to do in order to correct problems and recover from error conditions. Warning Status—Displays text messages that alert you of conditions such as low toner. Printer Status Figure—Shows a graphic representation of the printer and indicates where the problem is. Printing Status—Displays the status of the current print job. 14 Working with the Status Display Select Popup Message—Allows you to choose which message(s) you want to bring to the foreground when that particular condition occurs with the printer. Printer Information—Allows you to check various information such as the number of prints. Supplies Status—Displays the usage status (approximate percentage remaining) of each toner cartridge. Recognizing Status Display Alerts When the Status Display detects a printing problem, the icon on the Windows task bar changes from green to yellow or red, depending on the severity of the printer problem. Recovering from a Status Display Alert When the Status Display notifies you of a printing problem, double-click its icon on the Windows task bar to open the Status Display. The Status Display identifies what type of error has occurred. Closing the Status Display To close the Status Display from the File menu, choose Exit. " If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar. Double-click the icon to open the Status Display window again. Recognizing Status Display Alerts 15 Working With the Printer Status Monitor Center Introduction Printer Status Monitor Center is an application that shows the status of multiple printing devices connected to the host through local ports (LPT and USB) or network ports. Printer Status Monitor Center locates network printing devices by using the Service Location Protocol (SLP), and only supports printing devices responding to KONICA MINOLTA–specific SLP and PJL queries such as magicolor 2300 DL and magicolor 5430 DL. " If a KONICA MINOLTA product is not compatible with both SLP and KONICA MINOLTA–specific PJL, Printer Status Monitor Center cannot be used. System Requirements Operating System Windows XP/Server 2003/2000/Me/98SE/NT 4.0 Printer Ports Supported by Printer Status Monitor Center – Ethernet port – USB port – Parallel port Opening the Printer Status Monitor Center and Showing the Supplies Status Follow the appropriate operation described below to open the Printer Status Monitor Center. Windows XP/Server 2003—From the Start menu, choose All Programs, KONICA MINOLTA, magicolor 5430DL Utilities, and then magicolor 5430DL Printer Status Monitor Center. Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Programs, KONICA MINOLTA, magicolor 5430DL Utilities, and then magicolor 5430DL Printer Status Monitor Center. 16 Working With the Printer Status Monitor Center Using the Printer Status Monitor Center Printer Name—Displays the model name of the local printer or printer on the network together with a printer icon. The printer icon changes color according to the connection and printer status. A red icon indicates an error, a yellow icon indicates a warning, and a green icon indicates normal operation. Depending on the setting in the Options dialog box, Status Display or PageScope Web Connection appears when you double-click the printer name. " " " If the name of the printer cannot be detected, “Unknown” appears next to the Printer name. If the selected printer is incompatible with Status Display or PageScope Web Connection, it will not appear when you double-click the printer name. If the device is connected to the USB port through a local connection or if “Unable Connect” appears under Status, Status Display or PageScope Web Connection does not appear, even when you double-click the printer name. Port—Displays the name of the port where the printer is connected. For a local printer, the type (USB, LPT) is displayed. For a network printer, the IP address is displayed. Status—Displays the printer status. The same information for Printer Status in the Status Display is displayed. Supply Status: C,M,Y,K %Remaining—Displays (in percent) the approximate amount of toner remaining in the cartridges. The listed values are, from the left: C (cyan), M (magenta), Y (yellow) and K (black). " Click the heading of each column to switch the order between descending and ascending. Action Menu Update Printers—Searches again for the printers on the network. Network Printers—Allows the IP address of network printers to be added or removed. Working With the Printer Status Monitor Center 17 Options Status Monitor Application for Network Printers Specify whether Status Display or PageScope Web Connection appears when the name of the printer in the screen is double-clicked. The default setting is Status Display. This setting only applies to network printers. Timeout Two timeout intervals can be specified. Printer Detection Timeout Printer Status Query Timeout Recognizing Printer Status Monitor Center Alerts If a red or yellow icon appears, open Status Display or PageScope Web Connection, and then check the detailed information. For details on Status Display, refer to “Working with the Status Display” on page 14. For details on PageScope Web Connection, refer to the magicolor 5430 DL Reference Guide. Closing the Printer Status Monitor Center To close Printer Status Monitor Center, choose Exit from the File menu, or click the X button in upper-right corner of the Printer Status Monitor Center window. 18 Recognizing Printer Status Monitor Center Alerts Printer Control Panel and Configuration Menu About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. 4 5 6 1 MESSAGE WINDOW 2 3 8 7 Control Panel Indicators and Keys No. 20 Indicator Off On 1 The printer is not ready to accept data. The printer is ready to accept data. 2 No problem. The printer requires operator attention (usually accompanied by a status message in the message window.) About the Control Panel No. Key 3 Function Cancels the currently displayed menu or menu choice Allows you to cancel one or all print jobs that are currently being printed or processed: 1. Press the Cancel key. 2. Press the Right or Left keys to select either JOB CANCEL/CURRENT JOB or JOB CANCEL/ALL JOBS. 3. Press the Select key. The print job(s) is cancelled. 4 Enters the menu system Moves down in the menu structure Selects the displayed menu choice 5 Moves up in the menu structure Within a menu choice that is changeable character by character, scrolls upward through the available characters 6 Moves right in the menu structure Moves right through the available menu choices 7 Moves down in the menu structure. Within a menu choice that is changeable character by character, scrolls downward through the available characters 8 Moves left in the menu structure Moves left through the available menu choices About the Control Panel 21 Toner Supply Indicators The indicators shown below will appear, indicating the amount of toner that remains in the yellow (Y), magenta (M), cyan (C), and black (K) toner cartridges. RE ADY Configuration Menu Overview The menus with settings that can be set from the control panel of the magicolor 5430 DL are structured as shown below. 22 Configuration Menu Overview Configuration Menu READY MENU SPECIAL PAGES MENU LANGUAGE MENU ENGINE PRINT CONFIG PAGE TOTAL FACE COUNT xxxxxx PRINT TEST PAGES COLOR FACE COUNT xxxxxx PRINT MENU MAP BW FACE COUNT xxxxxx LANGUAGE SET ENGLISH CONTROLLER VER. xx.xxx LANGUAGE SET FRENCH ENGINE VER. xxxxxxxxxxxxxx LANGUAGE SET GERMAN SERVICE DIMM TEST LANGUAGE SET ITALIAN SERVICE SDRAM TEST LANGUAGE SET PORTUGUESE COLOR CALIBRATION LANGUAGE SET SPANISH RESET COUNTER TRANSFER ROLLER LANGUAGE SET CZECH RESET COUNTER TRANSFER UNIT LANGUAGE SET JAPANESE ENERGY SAVER xxx ENGINE TONER EMPTY RESTORE USER DEFAULT ENERGY SAVER* xxxxxxxx *Displays only if ENERGY SAVER is set to ON in the ENGINE/SERVICE/ ENERGY SAVER menu. AUTO CONTINUE xxx **Displays only if one or more optional lower feeders (Tray 2 and Tray 3) in installed. TRAY CHAINING** xxx ENGINE SERVICE Configuration Menu Overview 23 MENU NETWORK DHCP:xx BOOTP:xx IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.xxx GATEWAY xxx.xxx.xxx.xxx MAC ADDRESS 00206Bxxxxxx HTTP:xx SNMP:xx FORCED MODES: * SPEED/DUP/NEG. MENU CONSUMABLE USAGE BLACK TONER xx% REMAINING CYAN TONER xx% REMAINING MAGENTA TONER xx% REMAINING YELLOW TONER xx% REMAINING * Some older network hubs with fixed communication modes do not communicate properly with automatically configured devices. In such cases, use the NETWORK/ FORCED MODES menu to configure the printer for the appropriate hub settings and enable communication. 24 Configuration Menu Overview Special Pages Menu PRINT CON- Print the configuration page. FIG PAGE PRINT TEST Print the test page. PAGES PRINT MENU Print the menu map. MAP Language Menu ENGLISH/FRENCH/ GERMAN/ITALIAN/ PORTUGUESE/ SPANISH/CZECH/ JAPANESE The display language of the message window can be changed to the required language. The default setting is English. Engine Menu TONER EMPTY Settings STOP / CONTINUE When set to CONTINUE, printing continues even if the toner cartridge is empty. When set to STOP, printing stops when the toner cartridge is empty. ENERGY SAVER Settings 15 MINUTES / 30 MINUTES / 1 HOUR / 2 HOURS Sets the length of time until the printer enters Energy Saver mode after it no longer receives print jobs or is not operating. The Energy Saver mode is automatically cancelled when any of the following occurs: The printer is restarted. A print job is received. Any key on the control panel is pressed. The front cover or right side cover is opened, then closed. A tray is opend, then closed. Configuration Menu Overview 25 AUTO CONTINUE Settings ON / OFF When set to ON, the printer continues printing if the correct size media is not loaded in the specified tray. When set to OFF, the printer stops and displays a message indicating that media should be loaded into the specified tray if the specified tray runs out of media. TRAY CHAINING Settings ON / OFF When set to ON, the printer automatically switches to a different tray containing media of the same size and type, if the specified tray runs out of media. When set to OFF, the printer stops and displays a message indicating that media should be loaded into the specified tray if the specified tray runs out of media. 26 Configuration Menu Overview Use this submenu to view information related to the engine. ENGINE SERVICE TOTAL FACE The number of page faces that have been printed to date. COUNT COLOR FACE The number of color page faces that have been printed to date. COUNT BW FACE COUNT The number of monochrome page faces that have been printed to date. CONTROLLER VER. The current controller firmware version. ENGINE VER. The printer engine firmware version. SERVICE DIMM TEST Verifies the DIMM by performing a DIMM test. Verifies the SDRAM. SERVICE SDRAM TEST COLOR CALIBRATION Performs color calibrations in order to adjust the color shift. RESET COUNTER TRANSFER ROLLER Resets the counter when the transfer roller has been replaced. RESET COUNTER TRANSFER UNIT Resets the counter when the transfer belt unit has been replaced. ENERGY SAVER Settings ON / OFF When set to ON, Energy Saver is enabled. When set to OFF, Energy Saver is disabled and the ENGINE/ENERGY SAVER menu is not displayed. RESTORE USER DEFAULT Resets the ENERGY SAVER, AUTO CONTINUE and TRAY CHAINING menus to the factory defaults. In addition, the administrator password is reset to the default password. Configuration Menu Overview 27 Network Menu If the printer is connected to a network, the following settings should be specified. For details about each setting, contact your network administrator. DHCP Settings DHCP SET:ON BOOTP SET:OFF DHCP SET:OFF BOOTP SET:ON DHCP SET:OFF BOOTP SET:OFF If there is a DHCP server on the network, specify whether the IP address is automatically assigned by the DHCP server and other network information is loaded (can be set to ON or OFF). BOOTP Specifies whether the IP address is automatically assigned by BOOTP and other network information is loaded (can be set to ON or OFF). Setting IP 192.168.1.2 ADDRESS Sets the IP address of this printer on the network. Use the Up, Down, Left, and Right keys to enter the value. When manually setting the IP address, first set DHCP and BOOTP to OFF. SUBNET MASK Setting 255.255.255.0 Sets the subnet mask value of the network. Use the Up, Down, Left, and Right keys to enter the value. When manually setting the Subnet Mask, first set DHCP and BOOTP to OFF. GATEWAY Setting 192.168.1.1 If a router is used on the network, enter the IP address of the router. Use the Up, Down, Left, and Right keys to enter the value. When manually setting the Gateway, first set DHCP and BOOTP to OFF. Displays Ethernet hardware address for this printer. (It cannot MAC ADDRESS be changed.) HTTP Settings ON / OFF HTTP can be set to ON or OFF. ON enables the Internal Web Page inside the printer, OFF disables it. 28 Configuration Menu Overview SNMP Settings ON / OFF SNMP is a scalable, distributed management suite for managing small to large size networks. SNMP can be set to ON or OFF. FORCED MODES Settings SPEED/DUP/NEG. - AUTO/FULL/ON - 100M/AUTO/ON - 100M/FULL/OFF - 100M/HALF/OFF - 10M/FULL/ON - 10M/HALF/ON : - AUTO/AUTO/ON AUTO/HALF/ON 100M/FULL/ON 100M/HALF/ON 10M/AUTO/ON 10M/FULL/OFF 10M/HALF/OFF SPEED indicates the network transmission speed. Select from a 10Base-T connection (10M), 100Base-TX connection (100M), or automatic recognition (AUTO). If AUTO is selected, the transmission speed is set depending on the negotiation. Therefore, there is no setting where negotiation (NEG.) is turned off. DUP indicates the communication method for bi-directional communication. Select whether data is sent and received in both directions simultaneously (FULL), or in one direction at a time (HALF), or select automatic recognition (AUTO). If AUTO is selected, the transmission speed is set depending on the negotiation. Therefore, there is no setting where negotiation (NEG.) is turned off. NEG. indicates the negotiation setting (mutually sends and receives information such as the transmission speed and determines the transmission setting). When set to ON, negotiation is performed. When set to OFF, negotiation is not performed. Consumables Menu BLACK TONER The approximate percentage of toner remaining in the black toner cartridge. CYAN TONER The approximate percentage of toner remaining in the cyan toner cartridge. YELLOW TONER The approximate percentage of toner remaining in the yellow toner cartridge. MAGENTA The approximate percentage of toner remaining in the magenta toner cartridge. TONER Configuration Menu Overview 29 Using Media Media Specifications What types and sizes of media can I load? Media Media Size Inch Tray* Duplex Millimeter A4 8.2 x 11.7 210.0 x 297.0 1/2/3 A5 5.9 x 8.3 148.0 x 210.0 1 Yes No B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1/2/3 Yes Executive 7.25 x 10.5 184.0 x 267.0 1/2/3 Yes Folio 8.3 x 13.0 210.0 x 330.0 2/3 Yes Foolscap 8.0 x 13.0 203.2 x 330.2 2/3 Yes Kai 16 7.3 x 10.2 185.0 x 260.0 1 Yes Kai 32 5.1 x 7.3 130.0 x 185.0 1 No 16 K 7.7 x 10.6 195.0 x 270.0 1 Yes Legal 8.5 x 14.0 215.9 x 355.6 2/3 Yes Government Legal 8.5 x 13.0 216.0 x 330.0 2/3 Yes Letter 8.5 x 11.0 215.9 x 279.4 1/2/3 Yes Letter Plus 8.5 x 12.7 215.9 x 322.3 2/3 Yes Government letter 8.0 x 10.5 203.2 x 266.7 1/2/3 Yes Statement 5.5 x 8.5 140.0 x 216.0 1 No UK Quarto 8.0 x 10.0 203.2 x 254.0 1 No A4 Transparency 8.2 x 11.7 210.0 x 297.0 1 No Letter Transparency 8.5 x 11.0 215.9 x 279.4 1 No Japanese Postcard 3.9 x 5.8 100.0 x 148.0 1 No Double Postcard 5.8 x 7.9 148.0 x 200.0 1 No Envelope B5 (ISO) 6.9 x 9.8 176.0 x 250.0 1 No Envelope C5 6.4 x 9.0 162.0 x 229.0 1 No Envelope C6 4.5 x 6.4 114.0 x 162.0 1 No Envelope #10 4.1 x 9.5 104.1 x 241.3 1 No Envelope DL 4.3 x 8.7 110.0 x 220.0 1 No Envelope Monarch 3.9 x 7.5 99.0 x 190.5 1 No Envelope Chou #3 4.7 x 9.2 120.0 x 235.0 1 No Envelope Chou #4 3.5 x 8.1 90.0 x 205.0 1 No Envelope You #4 4.1 x 9.3 105.0 x 235.0 1 No Thick Stock 1, 2—Only supported for letter, A4, or smaller media. Custom, Minimum 3.6 x 5.9 92.0 x 148.0 1 No Custom, Maximum 8.5 x 11.7 216.0 x 297.0 1 Yes Notes: *Tray 1 = Multipurpose Tray 2/3 = Lower feeder units (optional) " 32 For custom sizes, use the printer driver to specify the settings within the ranges shown in the above table. Media Specifications Media Types Before purchasing a large quantity of special media, do a trial printing with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper (Recycled Paper) Capacity Tray 1 250 sheets of 80 g/m2 (22 lb) paper; capacity (multipurpose) for other weights varies accordingly. Tray 2 and 3 500 sheets of 80 g/m2 (22 lb) paper; capacity for other weights varies accordingly. Orientation Face up Driver Plain paper (Recycled paper) Media Type Weight 60–90 g/m² (16–24 lb bond) Duplexing See page 32 for supported sizes. Use media that is Suitable for plain paper laser printers, such as standard or recycled office paper. Note Do not use the media types listed below. These could cause poor print quality, media misfeeds, or damage to the printer. DO NOT use media that is Coated with a processed surface (such as carbon paper, digitally glosscoated media, and colored paper that has been treated) Carbon backed Unapproved iron-on transfer media (such as heat-sensitive paper, heat-pressure paper, and heat-press transfer paper) Cold-water-transfer paper Pressure sensitive Designed specifically for inkjet printers (such as superfine paper, glossy paper, glossy film, and postcards) Already been printed on by another printer, copier, or fax machine Dusty Wet (or damp) Media Types 33 " Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet paper. Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Heat sensitive or cannot withstand the fusing temperature (180°C [356°F]) Irregularly shaped (not rectangular or not cut at right angles) Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock. Test all thick stock to ensure acceptable performance and to ensure that the image does not shift. Capacity Tray 1 Up to 20 thick stock sheets, depending on their thickness. Not supported Tray 2 and 3 Orientation Face up Driver Thick stock 1 (91-150 g/m2) Media Type Thick stock 2 (151-210 g/m2) Weight 91–210 g/m² (25–55.9 lb) Duplexing Not supported DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause printer misfeeding) 34 Media Types Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. Capacity Tray 1 Orientation Driver Media Type Weight Duplexing Tray 2 and 3 Face up Envelope Up to 10 envelopes, depending on their thickness Not supported 91–163 g/m² (25–43 lb) Not supported Use envelopes that are Common office envelopes approved for laser printing with diagonal joints, sharp folds and edges, and ordinary gummed flaps " Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem. Approved for laser printing Dry DO NOT use envelopes that have Sticky flaps Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for sealing Transparent windows Too rough of a surface Material that will melt, vaporize, offset, discolor, or emit dangerous fumes Been presealed Media Types 35 Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label sheets. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Format label data within your application. Try printing your data on a sheet of plain paper first to check placement. Check your application documentation for more information on printing labels. Capacity Tray 1 Orientation Driver Media Type Weight Duplexing Tray 2 and 3 Face up Labels Up to 20 label sheets, depending on their thickness Not supported 60–163 g/m² (16–90 lb) Not supported Use label sheets that are Recommended for laser printers Letter or A4 size (adhesive label stock) DO NOT use label sheets that Have labels that easily peel off Have backing sheets that have peeled away or have exposed adhesive " 36 Labels may stick to the fuser, causing them to peel off and media misfeeds to occur. Media Types Are precut or perforated OK to use Do not use Shiny backed paper Full-page labels (uncut) Letterhead Format letterhead data within your application. Try printing your data on a sheet of plain paper first to check placement. Capacity Orientation Driver Media Type Weight Duplexing Tray 1 Tray 2 and 3 Face up Letterhead Up to 250 sheets, depending on their size and thickness Not supported 60–90 g/m² (16–24 lb) See page 32 for supported sizes (face up—top of page first). Postcards Format postcard data within your application. Try printing your data on a sheet of plain paper first to check placement. Capacity Orientation Driver Media Type Weight Duplexing Media Types Tray 1 Tray 2 and 3 Face up Postcard Up to 20 postcards, depending on their thickness Not supported 60–163 g/m² (16–90 lb) Not supported 37 Use postcards that are Recommended for laser printers DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored (may result in media misfeeds) " If the postcard is warped, press on the warped area before putting it in Tray 1. Transparencies " " " " Do not fan transparencies before loading them. Resulting static electricity may cause printing errors. If you touch the face of the transparencies with your bare hands, print quality may be affected. Keep the printer path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 7, “Maintaining the Printer” . Remove transparencies as soon as possible from the output tray to avoid static buildup. You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, static buildup, and printing environment. Format the information to be printed on the transparencies within your application. Try printing your data on a sheet of plain paper first to check placement. 38 Media Types " If you have problems feeding 20 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, thus causing feeding problems. Capacity Tray 1 Tray 2 and 3 Orientation Face up Driver Transparency Media Type Duplexing Not supported Up to 20 transparencies, depending on their thickness Not supported Use transparencies that are Approved for laser printing DO NOT use transparencies that Have static electricity that will cause them to stick together What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. a a a Printable Area This area is subject to both hardware a limits (the physical media size and the = 4 mm margins required by the printer) and a = 0a = a0.157" (4 (0.157") mm) software constraints (the amount of memory available for the full-page frame buffer). The guaranteed imageable (printable) area for all media sizes is the page size minus 4 mm (0.157") from all edges of the media. Media Types 39 Imageable Area—Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type. " The envelope print orientation is determined by your application. Nonimageable area 4 mm (0.157") Nonguaranteed area Guaranteed area Page Margins Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page in your application, use those sizes given for the imageable area for optimum results. 40 Media Types Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. " Do not fan transparencies. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life. When refilling media, first remove any media remaining in the tray. Stack it with the new media, even the edges, then reload it. Tray 1 (Multipurpose Cassette) For details on the types and sizes of media that can be printed from Tray 1, refer to “Media Specifications” on page 32. Loading Plain Paper 1 Pull out Tray 1. Loading Media 41 2 3 4 42 Press down on the media pressure plate to lock it into place. Slide the media guides to provide more space between them. Load the paper face up in the tray. Loading Media " 5 6 Do not load above the mark. Up to 250 sheets (80 g/m2 [22 lb]) of plain paper can be loaded into the tray at one time. Slide the media guides against the edges of the paper. Close Tray 1. Loading Media 43 Other Media When loading media other than plain paper, set the media mode (for example, Envelope, Label, Thick Stock 1, Thick Stock 2, or Transparency) in the driver for optimum print quality. Loading Envelopes 1 2 3 44 Pull out Tray 1. Remove any media in the tray. Press down on the media pressure plate to lock it into place. Loading Media 4 5 Slide the media guides to provide more space between them. Load the envelopes flap side down in the tray. " " " Before loading envelopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed, otherwise the envelopes may become wrinkled or a media misfeed may occur. Up to 10 envelopes can be loaded into the tray at one time. For envelopes with the flap along the long edge, load the envelopes with the flap toward the back of the printer. Loading Media 45 6 7 8 46 Slide the media guides against the edges of the envelopes. Close Tray 1. Pull the lever, and then open the right side cover. Loading Media 9 10 Open the door at the side of the right side cover. Turn the two dials on the fuser unit to the setting for envelopes. Loading Media Plain paper Envelope 47 11 12 Close the door at the side of the right side cover. Close the right side cover. " 48 Before printing on plain paper, be sure to return the dials on the fuser unit to the setting for plain paper. Loading Media Loading Label Sheets/Postcards/Thick Stock/ Transparencies 1 2 3 Pull out Tray 1. Remove any media in the tray. Press down on the media pressure plate to lock it into place. Loading Media 49 4 5 Slide the media guides to provide more space between them. Load the media face up in the tray. " 6 50 Up to 20 sheets can be loaded into the tray at one time. Slide the media guides against the edges of the media. Loading Media 7 Close Tray 1. Tray 2 and 3 (Optional Lower Feeder Units) Loading Plain Paper 1 2 Pull out Tray 2 (Tray 3). Press down on the media pressure plate to lock it into place. Loading Media 51 3 4 Slide the media guides to provide more space between them. Load the paper face up in the tray. " 52 Do not load above the mark. Up to 500 sheets (80 g/m2 [22 lb]) of plain paper can be loaded into the tray at one time. Loading Media 5 6 Slide the media guides against the edges of the paper. Close Tray 2 (Tray 3). Loading Media 53 Duplexing Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side. Check your application for margin information. For best results, print a small quantity to make sure the opacity is acceptable. Duplex (2-sided) printing can be done manually or can be done automatically with the duplex option installed and selected. Note Only plain paper, 60–90 g/m2 (16–24 lb) can be autoduplexed. See “Media Specifications” on page 32 for supported sizes. Duplexing envelopes, labels, postcards, thick stock, or transparencies is not supported. How do I autoduplex? You should verify that the duplex option is physically installed on the printer to have the job duplex successfully. If the duplex option is not installed and duplex job is sent, the control panel will display DUPLEX UNIT NOT ATTACHED. Check your application to determine how to set your margins for duplex printing. The following Duplex/Booklet settings are available. If “Short Edge Binding” is selected, the pages will be laid out to flip at the top. 11 2 2 11 13 If “Long Edge Binding” is selected, the pages will be laid out to flip at the sides. 13 54 Duplexing If “Booklet Left Binding” is selected, the pages can be folded as a left-bound booklet. 2 1 1 If “Booklet Right Binding” is selected, the pages can be folded as a right-bound booklet. 1 2 3 3 3 1 2 3 1 Load plain paper into the tray. From the printer driver, specify the layout for duplex printing. Click OK. " With autoduplexing, the back side is printed first, and then the front side is printed. Output Tray All media is output to the face-down output tray on top of the printer. This tray has a capacity of 250 sheets (A4/Letter) of 80 g/m2 (22 lb) paper. " " If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup. Remove transparencies as soon as possible from the output tray to avoid static buildup. Output Tray 55 Media Storage How do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excessive humidity, direct sunlight, excessive heat (above 35°C [95°F]), and dust Avoid leaning against other objects or placing it in an upright position. Before using stored media, do a trial printing and check print quality. 56 Media Storage Replacing Consumables Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Refilled Toner Cartridges Note Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. No technical support is provided to recover from these problems. About Toner Cartridges Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. " The toner is nontoxic. If you get toner on your skin, wash it off with cool water and a mild soap. If you get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. " 58 Contact the following URL for recycling information. US:http://printer.konicaminolta.net/products/recycle/index.asp Europe:http://www.minolta-qms.nl/nlen/frames/cleanplanet.htm Replacing Consumables When replacing the toner cartridge, refer to the following table. Use the toner cartridge listed for your specific printer. Printer behavior will be severely affected if a unspecified toner cartridge is used. Printer Type AM Printer Parts Number 5250218-100 Toner Cartridge Type Standard-Capacity Toner Cartridge -Black (K) 1710580-001 Standard-Capacity Toner Cartridge -Yellow (Y) 1710580-002 Standard-Capacity Toner Cartridge -Magenta (M) 1710580-003 Standard-Capacity Toner Cartridge -Cyan (C) EU 5250218-200 5250218-350 1710582-001 Standard-Capacity Toner Cartridge -Yellow (Y) 1710582-002 Standard-Capacity Toner Cartridge -Magenta (M) 1710582-003 5250218-300 1710582-004 Standard-Capacity Toner Cartridge -Black (K) 1710583-001 Standard-Capacity Toner Cartridge -Yellow (Y) 1710583-002 Standard-Capacity Toner Cartridge -Magenta (M) 1710583-003 Standard-Capacity Toner Cartridge -Cyan (C) JP 1710580-004 Standard-Capacity Toner Cartridge -Black (K) Standard-Capacity Toner Cartridge -Cyan (C) AP Toner Cartridge Parts Number 1710583-004 Standard-Capacity Toner Cartridge -Black (K) 1710581-001 Standard-Capacity Toner Cartridge -Yellow (Y) 1710581-002 Standard-Capacity Toner Cartridge -Magenta (M) 1710581-003 Standard-Capacity Toner Cartridge -Cyan (C) Replacing Consumables 1710581-004 59 Note Do not hold a toner cartridge vertically. Do not touch the OPC drum surface. This could lower image quality. Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed. Away from salty air and corrosive gases such as aerosols. 60 Replacing Consumables Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When the message TONER EMPTY appears, follow the steps below to replace the toner cartridge. As an example, the following procedure describes the operation for the yellow toner cartridge. 1 2 3 Check the message window to see which color of toner is empty. Open the printer’s front cover. Press down the area marked “Push” on the toner cartridge to be replaced, and then slide the cartridge out until the handle is visible. Replacing Consumables 61 4 Grasp the handle as shown in the illustration, and then slide the cartridge all the way out of the printer. Note Dispose of the toner cartridge according to your local regulations. Do not burn the toner cartridge. 5 6 Check the color of the new toner cartridge to be installed. Shake the cartridge a few times to distribute the toner. " Make sure that the OPC drum cover is securely attached before shaking the cartridge. 3× 62 Replacing Consumables 7 8 9 Lift the OPC drum cover on the toner cartridge toward you. Slide the OPC drum cover off of the toner cartridge. Holding the toner cartridge by its handle, slide the cartridge into the printer. Replacing Consumables 63 10 11 12 Lower the handle, and then slide the cartridge the rest of the way into the printer until it locks into place. Remove the protective film from the toner cartridge by slowly pulling it straight out. Close the front cover. " 64 If the toner cartridge is not fully inserted, the front cover cannot be closed. Replacing Consumables " The printer must complete a 75-second calibration cycle after the toner cartridge has been replaced. If you open the front cover before the message READY appears, the printer stops and repeats the calibration cycle. Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message WASTE BOTTLE FULL appears in the message window. The printer stops and will not start again until the waste toner bottle is replaced. 1 2 Open the printer’s front cover. Turn the dial on the waste toner bottle counterclockwise until it is in the unlock position. Lock Replacing Consumables Unlock 65 3 Slowly slide the waste toner bottle all the way out. " 4 5 Be careful not to spill any toner. Remove the cap attached to the side of the waste toner bottle, and then attach it at the position shown in the illustration. Dispose of the waste toner bottle. Note Dispose of the waste toner bottle according to your local regulations. Do not burn the waste toner bottle. 6 Prepare a new waste toner bottle. " 66 Before installing the waste toner bottle, be sure that the dial on the waste toner bottle is unlocked. Replacing Consumables 7 8 Slide the waste toner bottle all the way into the printer. Turn the dial clockwise until the waste toner bottle is in the locked position. Unlock 9 Lock Close the front cover. " If the waste toner bottle is not fully inserted or if the dial is not locked, the front cover cannot be closed. Replacing Consumables 67 Replacing the Transfer Roller When the time to replace the transfer roller is reached, the message TRANS.ROLLER END appears. Printing can continue even after this message appears; however, since the print quality is reduced, the transfer roller should be replaced immediately. When replacing the transfer roller, also replace the ozone filter. A new ozone filter is included with the new transfer roller. Replacing the Transfer Roller 1 68 Pull the lever, and then open the right side cover. Replacing Consumables 2 3 4 While pushing the levers to the inside, move the roller presser toward you. While continuing to press the levers, remove the transfer roller. Prepare a new transfer roller. Replacing Consumables 69 5 6 70 While pressing the levers, insert the shaft of the transfer roller into the bearings. Move the levers away from you until it snaps into place. Replacing Consumables 7 8 9 Close the right side cover. Reset the counter in the ENGINE/SERVICE/RESET COUNTER TRANSFER ROLLER menu. Replace the ozone filter, using the following procedure. Replacing the Ozone Filter 1 2 Remove the ozone filter from the printer. Slide the new ozone filter into the printer until it snaps into place. Replacing Consumables 71 Replacing the Transfer Belt Unit When the time to replace the transfer belt unit is reached, the message TRANSFER END appears. Printing can continue even after this message appears; however, since the print quality is reduced, the transfer belt unit should be replaced immediately. 1 2 Open the printer’s front cover. Turn the dial to unlock the waster toner bottle. Lock 72 Unlock Replacing Consumables 3 4 Pull out the waste toner bottle and the toner cartridges for about 10 cm (4"). Using a coin, remove the screws on the left side cover. " 5 Be careful not to lose the screws. Remove the left side cover. Replacing Consumables 73 6 7 8 Open the right side cover, and then use a coin to loosen the screws securing the transfer belt unit. From the side where the left side cover was removed, hold the arm, and then carefully pull out the transfer belt unit. Prepare a new transfer belt unit. " 74 Be careful not to touch the surface of the belt. Replacing Consumables 9 10 Insert the new transfer belt unit along the rails. Fully insert the transfer belt unit. Replacing Consumables 75 11 12 13 From the right side cover side, tighten the screws to secure the transfer belt unit and then close the right side cover. Insert the waste toner bottle and the toner cartridges all the way in until they snap into place. Turn the dial to lock the waste toner bottle into place. Unlock 76 Lock Replacing Consumables 14 15 16 Attach the left side cover, and then tighten the screws. Close the front cover. Reset the counter in the ENGINE/SERVICE/RESET COUNTER TRANSFER UNIT menu. Replacing Consumables 77 Maintaining the Printer Maintaining the Printer CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the printer, printer performance and print quality will suffer, so the printer should be cleaned periodically. Keep the following guidelines in mind. WARNING! Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur. CAUTION The fuser unit is hot. When the right side cover is opened, the fuser unit temperature drops gradually (one hour wait time). Be careful when cleaning the inside of the printer or removing media misfeeds, as the fuser unit and other internal parts may be very hot. Do not place anything on top of the printer. Use a soft cloth to clean the printer. Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. Avoid using abrasive or corrosive solutions or solutions that contain solvents (such as alcohol and benzene) to clean the printer. Always test any cleaning solution (such as mild detergent) on a small inconspicuous area of your printer to check the solution’s performance. Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer’s covers gently. Never subject the printer to vibration. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. 80 Maintaining the Printer Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the toner cartridges. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer. Do not tilt the printer. Do not touch the electrical contacts, gears, or laser devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at a minimum level. If the media is stocked too high, your printer may experience media misfeeds and excessive media curl. Make sure two people are available to lift the printer when moving it. Keep the printer level to avoid toner spillage. When lifting the printer, grasp the areas shown in the figure to the right. Even if an optional lower feeder unit is installed, be sure to lift the printer as shown below. Do not grasp the grip of Tray 2, 3 or the right side cover; otherwise, the lower feeder unit may be damaged. Maintaining the Printer Front 81 If you get toner on your skin, wash it off with cool water and a mild soap. CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Make sure any parts removed during cleaning are replaced before you plug in the printer. Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. Exterior Control Panel Ventilation Grille Printer Exterior 82 Cleaning the Printer Media Rollers The accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning the Media Feed Rollers (All Trays) 1 2 3 Pull out the tray. Clean the media feed rollers by wiping them with a soft, dry cloth. Close the tray. Cleaning the Printer 83 Duplex Option Feed Rollers 1 2 3 84 Open the duplex cover. Clean the feed rollers by wiping them with a soft, dry cloth. Close the duplex cover. Cleaning the Printer Cleaning the Media Transfer Rollers for Tray 2 and 3 1 2 3 Open the right side cover of Tray 2 (Tray 3). Clean the media transfer rollers by wiping them with a soft, dry cloth. Close the right side cover of Tray 2 (Tray 3). Cleaning the Printer 85 Cleaning the Laser Lens of the Printer This printer is constructed with four laser lenses. Clean all lenses as described below. 1 2 3 Open the printer’s front cover. Align the marks at the bottom of the toner cartridge, insert the laser lens cleaning tool between the waste toner bottle and the yellow toner cartridge with the cleaning pad pointing down, and then slide it back and forth 2 or 3 times. Clean between each of the toner cartridges in the same way. " 4 86 The laser lens cleaning tool is included with the printer. Safely store the laser lens cleaning tool so that it will not be lost. Close the front cover. Cleaning the Printer Troubleshooting Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing the configuration page Page 88 Preventing media misfeeds Page 89 Understanding the media path Page 90 Clearing media misfeeds Page 91 Solving problems with media misfeeds Page 105 Solving other problems Page 108 Solving problems with printing quality Page 112 Status, error, and service messages Page 118 Printing the Configuration Page Print the configuration (CONFIG) page to verify the printer is printing correctly. Press Key (once) Until Display Reads READY SPECIAL PAGES PRINT CONFIG PAGE The configuration page prints and the printer goes back to READY. 88 Introduction Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup. You always adjust the media guides in the tray after inserting the media (a guide that is not properly adjusted can cause poor print quality, media misfeeds, and printer damage). You load the media printing-side up in the tray (many manufacturers place an arrow on the end of the wrapper to indicate the printing side). Avoid... Media that is folded, wrinkled, or excessively curled. Double feeding (remove the media and fan the sheets—they may be sticking together). Fanning transparencies since this causes static. Loading more than one type/size/weight of media in a tray at the same time. Overfilling the trays. Allowing the output tray to overfill (the output tray has a 250-sheet capacity— misfeeding may occur if you allow media to accumulate more than 250 sheets at one time). Allowing the output tray to fill with more than a few transparencies. Preventing Media Misfeeds 89 Understanding the Media Path Understanding the printer’s media path will help you locate media misfeeds. 1 Output tray 2 Toner cartridge 1 8 3 Transfer belt unit 4 Laser 5 Tray 1 6 Tray 2 and 3 (optional) 2 3 7 7 Duplex option 8 Fuser unit 4 5 6 90 Understanding the Media Path Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the misfed media. Make sure not to spill any toner inside the printer. CAUTION Unfused toner can dirty your hands, clothes, or anything else it gets on. If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on your skin, wash it off with cool water and a mild soap. CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. If, after clearing the media misfeed, the misfeed message in the control panel window persists, open and close the printer’s covers. This should clear the misfeed message. Clearing Media Misfeeds 91 Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference MEDIA JAM TRAY 1 Page 92 MEDIA JAM TRAY 2 Page 96 MEDIA JAM TRAY 3 Page 96 MEDIA JAM DUPLEX LOWER Page 98 MEDIA JAM DUPLEX UPPER Page 98 MEDIA JAM FUSER Page 99 MEDIA JAM TRANSFER ROLLER Page 102 Clearing a Media Misfeed in Tray 1 1 92 Pull the lever, and then open the right side cover. Clearing Media Misfeeds 2 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers and dials may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Clearing Media Misfeeds 93 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. 3 94 Close the right side cover. Clearing Media Misfeeds 4 5 Pull out Tray 1, and then remove all media from the tray. Fan the media you removed and then align it well. " 6 Load the media face up in Tray 1. " " 7 If transparencies are loaded, do not fan them; otherwise, static electricity may be produced, resulting in another media misfeed. " Make sure that the media is flat. Do not load paper above the mark. Do not load more than 10 envelopes or 20 sheets of labels, postcards, thick stock, or transparencies at one time. Slide the media guides against the edges of the media. Close Tray 1. Clearing Media Misfeeds 95 Clearing a Media Misfeed in Tray 2 and 3 1 2 3 96 Open the right side cover of Tray 2 (Tray 3). Carefully pull out the misfed media. Close the right side cover of Tray 2 (Tray 3). Clearing Media Misfeeds 4 5 6 7 Pull out Tray 2 (Tray 3), and then remove all paper from the tray. Fan the paper you removed and then align it well. Load the paper face up in Tray 2 (Tray 3). " " " Make sure that the paper is flat. Do not load paper above the mark. Slide the media guides against the edges of the paper. Close Tray 2 (Tray 3). Clearing Media Misfeeds 97 Clearing a Media Misfeed from the Duplex Option 1 2 3 98 Open the duplex cover. Carefully pull out the misfed media. Close the duplex cover. Clearing Media Misfeeds Clearing a Media Misfeed from the Fuser Unit 1 2 Pull the lever, and then open the right side cover. Push up the levers of the fuser unit cover, and then open the cover. Clearing Media Misfeeds 99 3 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers and dials may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. 100 Clearing Media Misfeeds Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. 4 Push down the levers. Clearing Media Misfeeds 101 5 Close the right side cover. Clearing a Media Misfeed from the Transfer Roller 1 102 Pull the lever, and then open the right side cover. Clearing Media Misfeeds 2 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers and dials may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Clearing Media Misfeeds 103 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. 3 104 Close the right side cover. Clearing Media Misfeeds Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Too much static elec- Do not fan transparencies. tricity is present. Media misfeed message stays on. Right side cover needs to be opened and closed again to reset the printer. Open and close the right side cover of the printer again. Some media remains Recheck the media path and make misfed in the printer. sure that you have removed all of the misfed media. Duplex option misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 32 for supported sizes. Only plain paper, 60–90 g/m2 (16–24 lb) can be autoduplexed if the duplex option is installed and the media type is set properly in the driver. See “Media Specifications” on page 32 for supported sizes. Make sure that you have not mixed media types in Tray 1. Do not duplex, envelopes, labels, thick stock, or transparencies. Media is still being misfed. Recheck the media path inside the duplex option and make sure that you have removed all of the misfed media. Solving Problems with Media Misfeeds 105 Symptom Cause Solution Media is misfeeding. The media is not cor- Remove the misfed media and reposirectly positioned in tion the media properly in the tray. the tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the media guides in the tray to not correctly adjusted match the size of the media. to the media size. Warped or wrinkled Remove the media, smooth it out, and media is loaded in the reload it. If it still misfeeds, do not use tray. that media. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Custom-sized media, Special media must be loaded in Tray envelopes, labels, 1 only. postcards, thick stock, or transparencies are loaded in Tray 2 and 3. The recommended Load the transparencies or label transparency or label sheets according to the manufacturer’s sheet is facing the instructions. wrong way in Tray 1. Envelopes are facing Load the envelopes in Tray 1 so the the wrong way in Tray flaps are facing down. 1. If the flaps are on the long edge, set the envelopes in Tray 1 so that the flaps are facing into the printer. 106 Solving Problems with Media Misfeeds Symptom Cause Solution Media is misfeeding. Transparencies have Remove the transparencies and load collected static elec- them in the tray one sheet at a time. tricity in the tray. Do not fan transparencies before loading them. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. The media roller is dirty. Clean the media supply roller. See “Media Specifications” on page 32 for supported size. For more details, refer to “Media Rollers” on page 83. Solving Problems with Media Misfeeds 107 Solving Other Problems " For details on consumables, access www.q-shop.com. Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the on. the outlet. outlet, and then turn on the printer. Something is wrong Plug another electrical appliance into with the outlet conthe outlet and see whether it operates nected to the printer. properly. The power switch is not correctly turned on (I position). Turn the power switch off (O position), then turn it back to the on (I position). The printer is conUse a power source with the specificanected to an outlet tions listed in appendix A, “Technical with a voltage or fre- Specifications.” quency that does not match the printer specifications. Data was An error message is Handle according to the message dissent to the displayed in the mes- played. printer, but it sage window. doesn’t print. The control panel displays TONER LOW much sooner than expected. The toner cartridge is Remove the toner cartridge and check defective. for damage. If it is damaged, replace it. You printed with heavy toner coverage. You can’t The tray is empty. print the configuration The printer’s covers page. aren’t closed securely. There is a media misfeed. 108 See specifications in Appendix A. Check that at least Tray 1 is loaded with media, in place, and secure. Make sure the covers are closed securely. Close all covers gently to avoid jarring the printer. Make sure the waste toner bottle and toner cartridges are installed correctly. Clear the media misfeed. Solving Other Problems Symptom Cause Solution Printing takes too much time. The printer is set to a slow printing mode (for example, thick stock or transparency). It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver. The printer is set to power saving mode. It takes time for printing to start in power saving mode. If you do not want to use this mode, disable it. The job is very complex. Wait. No action needed. The printer memory is Add more memory. insufficient. A toner cartridge for a Install a genuine KONICA MINOLTA different region or a toner cartridge approved for your specific printer. non-genuine toner cartridge is installed (NO GENUINE TONER X is displayed in the message window). Blank pages come out during printing. One or more of the toner cartridges are defective or empty. Check the toner cartridges. The image will not be printed if the cartridges are empty. The wrong media is being used. Check that the media type set in the driver matches the media loaded in the printer. Printer returned to The printer was in the When in the menu structure, select menu structure with- your choice within 2 minutes. out a selection being made within two minutes. READY before the menu was changed. Not all pages The printer has the print. wrong kind of cable, or the printer is not configured for the correct cable and port. The Cancel key was pressed. Solving Other Problems Check your cable. Make sure no one pressed the Cancel key while your job was printing. 109 Symptom Cause Not all pages The tray is empty. print. A document is printed with an overlay file which has been created by a non-magicolor 5430 DL driver. Solution Check that the trays are loaded with media, in place, and secure. Print the overlay file using a magicolor 5430 DL driver from the magicolor 5430 DL Utilities and Documentation CD-ROM. Printer resets or turns off frequently. The power cord is not Turn off the printer, confirm that the correctly plugged into power cord is correctly plugged into the the outlet. outlet, and then turn on the printer. You are experiencing duplex problems. Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. A system error occurred. Contact Technical Support with the error information. Make sure that you are using correct media. See “Media Specifications” on page 32 for supported size. Do not duplex custom-sized media, envelopes, labels, postcards, thick stock, or transparencies. Make sure that you have not mixed media types in Tray 1. Make sure that your document has more than one page. Make sure the duplex option is installed in the Windows printer driver (Device Option Setting tab). In the printer driver (Setup/Duplex/ Booklet), choose “Short Edge Binding” (flipped as on a clipboard) or “Long Edge Binding” (flipped as in a loose-leaf notebook). For N-up on duplexed pages, choose Collate only in the driver’s Paper Tab. Do not set collation in the application. 110 Solving Other Problems Symptom Cause Solution With N-up on Both the driver and For N-up on multiple copies, choose multiple cop- the application have Collate only in the driver’s Paper Tab. ies, the out- been set for collation. Do not set collation in the application. put is incorrect. Booklet Left Both the driver and and Right the application have Binding out- been set for collation. put is incorrect. For Booklet Left Binding and Booklet Right Binding, choose Collate only in the driver’s Paper Tab. Do not set collation in the application. You hear unusual noises. The printer is not level. Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. The tray is not installed correctly. Remove the tray that you are printing from and reinsert it completely into the printer. There is a foreign object stuck inside the printer. Turn off the printer and remove the object. If you cannot remove it, contact Technical Support. The web-based utility cannot be accessed. The PageScope Web Connection Administrator’s password is incorrect. The PageScope Web Connection Administrator password has a 6-character minimum and a 16-character maximum. Media is wrinkled. Remove the moist media and replace it The media is moist from humidity or hav- with new, dry media. ing water spilled on it. The transfer roller or Check them for damage. If necessary, fuser unit is defective. contact Technical Support with the error information. Unsupported media (wrong size, thickness, type, etc.) is being used. Solving Other Problems Use KONICA MINOLTA-approved media. See “Media Specifications” on page 32 for supported size. For a complete list of approved media, go to www.printer.konicaminolta.com. 111 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. The printer driver is not set correctly. Select the proper setting in the printer driver to switch from transparencies to plain paper. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. The media set in the printer driver mismatches the media loaded in the printer. Load the correct media in the printer. The power source Use a power source with the proper does not match the specifications. printer specifications. Remove the media from the tray and Several sheets are being fed at the same check for static electricity. Fan plain time. paper or other media (but not transparencies), and replace it in the tray. Media is not set prop- Remove the media, tap it to straighten erly in the tray(s). it out, return it to the tray, and realign the media guides. The printer is not level. Entire sheet One or more of the is printed in toner cartridges are black or defective. color. 112 Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. Remove the toner cartridge and check for damage. If it is damaged, replace it. Solving Problems with Printing Quality Symptom Cause Image is too Laser lens is dirty. light; there is The media is moist low image from humidity. density. There is not much toner left in the cartridge. Solution Clean the laser lens. Remove the moist media and replace with new, dry media. Replace the toner cartridge. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. Media type is set incorrectly. When printing envelopes, labels, postcards, thick stock, or transparencies, specify the appropriate media type in the printer driver. Image is too One or more of the dark. toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. Remove the toner cartridge and check for damage. If it is damaged, replace it. One or more of the toner cartridges are defective. Solving Problems with Printing Quality 113 Symptom Cause Solution The print or One or more of the color density toner cartridges are is uneven. defective or low. The printer is not level. Irregular The media is moist print or mot- from humidity. tled image appears. There is insufficient fusing or the image comes off when rubbed. 114 Install new toner cartridges. Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. Adjust the humidity in the media storage area. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 32 for supported sizes. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 32 for supported sizes. Media type is set incorrectly. When printing envelopes, labels, postcards, thick stock, or transparencies, specify the appropriate media type in the printer driver. Solving Problems with Printing Quality Symptom Cause There are toner smudges or residual images. One or more of the Remove the toner cartridge and check toner cartridges are for damage. If it is damaged, replace it. defective or installed incorrectly. There are toner smudges on the back side of the page (whether or not it has been duplexed). The media transfer roller is dirty. Clean the media transfer roller. The media path is dirty with toner. Print several blank sheets and the excess toner should disappear. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. Abnormal The laser lens is dirty. areas (white, The toner cartridge is black, or defective. color) appear in a regular pattern. Solution If you think the transfer roller should be replaced, contact Technical Support with the error information. Clean the laser lens. Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge. Solving Problems with Printing Quality 115 Symptom Cause Solution Image defects. The laser lens is dirty. Clean the laser lens. The toner cartridge is Remove the toner cartridge and check leaking. for damage. If it is damaged, replace it. The toner cartridge is Remove the toner cartridge with the defective. color causing the abnormal image. Replace it with a new toner cartridge. Lateral lines The printer is not or bands level. appear on image. The media path is dirty with toner. Colors look drastically wrong. Colors are not registering properly; colors are mixed or have pageto-page variation. 116 Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. Print several sheets and the excess toner should disappear. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. One or more of the toner cartridges are defective. Remove the toner cartridges and verify that the toner is distributed evenly on each cartridge roller, and reinstall the toner cartridges. One or more of the toner cartridges are low or empty. Check the control panel for an X TONER LOW or TONER EMPTY X message. If necessary, replace the specified toner cartridge. The front cover is not Make sure that the printer’s front cover properly closed. is closed. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged, replace it. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Solving Problems with Printing Quality Symptom Cause Solution Line art does The line art setting for not print in 2400 x 600 dpi color. requires Color Matching to be turned off. In the driver, go to Properties/Quality and choose Off in the Color Matching. The color One or more of the has a poor toner cartridges are reproduction defective. or has poor color density. Remove the toner cartridge and check for damage. If it is damaged, replace it. If you want color, lower the resolution to 1200 x 600 or 600 x 600. If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information. Solving Problems with Printing Quality 117 Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages 118 This message... means... CALIBRATING After replacing the toner car- No action needed. tridges, and after rebooting your printer after environmental changes, your printer automatically pauses to do an Auto-Image Density Control (AIDC) cycle. This process is provided to make reliable printer operation with optimum output quality possible. do this... CANCELLING JOB The job is being cancelled. ENERGY SAVER The printer is in Energy Saver mode to reduce power consumption during periods of inactivity. When a print job is received, the printer returns to normal power within 30 seconds. PRINTING The printer is printing. PROCESSING The printer is processing data. READY The printer is on and ready to receive data. WARMING UP The printer is warming up. Status, Error, and Service Messages Error Messages (Warning) This message... means... FUSER LIFE END The fuser unit has Contact Technical Supreached the end of its port with the error inforlife. mation. do this... FUSER LIFE LOW The fuser unit is near If necessary, contact the end of its life. Technical Support with the error information. SIZE MISMATCH Size mismatch occurs Load the correct media size. when AUTO CONTINUE (Engine menu) is set to ON. TONER EMPTY X The X toner cartridge Replace the toner caris empty. tridge. (Appears when ENGINE/TONER EMPTY CONTINUE is set) X TONER LOW The X toner cartridge Prepare the specified is low and should be color toner cartridge. replaced within 200 pages at 5% coverage of letter/A4 pages. TRANSFER END The transfer belt unit has reached the end of its life. Replace the transfer belt unit and reset the counter in the ENGINE/ SERVICE/RESET COUNTER TRANSFER UNIT menu. TRANSFER LOW The transfer belt unit is near the end of its life. Prepare a new transfer belt unit. TRANS.ROLLER END The transfer roller has Replace the transfer reached the end of its roller and reset the life. counter in the ENGINE/ SERVICE/RESET COUNTER TRANSFER ROLLER menu. Status, Error, and Service Messages 119 120 This message... means... do this... TRANS.ROLLER LOW The transfer roller is Prepare a new transfer near the end of its life. roller. TRAY X EMPTY Tray X (Tray 1, 2, or Load media into the 3) was specified with specified tray. the printer driver for printing, but Tray X is empty. UNSUPPORTED DIMM Unsupported DIMM is Check the DIMM specifiinstalled. cations and install a supported DIMM. WASTE:NEAR FULL The waste toner bottle is nearly full. Prepare a new waste toner bottle. Status, Error, and Service Messages Error Messages (Operator Call) This message... means... COVER OPEN DUPLEX Duplex cover is open. Close the duplex cover. do this... COVER OPEN FRONT The printer’s front cover is open. Close the front cover. COVER OPEN SIDE The printer’s right side cover is open. Close the right side cover. COVER OPEN TRAY X The right side cover of Tray X (Tray 2 or 3) is open. Close the right side cover of the tray. DRAWER OPEN TRAY X The tray X is not installed, or not fully inserted into Tray X (Tray 1, 2, or 3). Insert the tray into the media feed unit. DUPLEX UNIT NOT ATTACHED Duplex printing was specified with the printer driver, but the duplex option is not installed. Stop the print job and change the printer driver setting. If necessary, install the duplex option. ERROR MEMORY OVERFLOW The printer has received more data than can be processed with its internal memory. Turn the printer off, and then, after a few seconds, turn it on again. Decrease the amount of data to be printed (for example, by decreasing the resolution), and then try printing again. If that doesn’t solve the problem, install an optional memory module. ERROR VIDEO UNDERRUN The amount of data to be printed exceeds the printer’s internal data transmission speed. Status, Error, and Service Messages Turn the printer off, and then, after a few seconds, turn it on again. Decrease the amount of data to be printed (for example, by decreasing the resolution), and then try printing again. 121 This message... means... do this... FUSER NOT ATTACHED The fuser unit is not installed. Contact Technical Support with the error information. MEDIA JAM DUPLEX LOWER Media has misfed in the duplex option. Locate and remove the misfeed. MEDIA JAM DUPLEX UPPER Media has misfed in the duplex option. MEDIA JAM FUSER Media has misfed leaving the fuser area. MEDIA JAM TRANSFER ROLLER Media has misfed in the transfer roller area. This type of misfeed means that the media did not make it to the paper exit area. MEDIA JAM TRAY X Media has misfed while being pulled from the specified tray (X). MEDIA JAM UNDEFINED A media misfeed After clearing the media occurred because the misfeed, check the driver settings are driver settings. inconsistent. NO GENUINE TONER X The X toner cartridge Install a genuine is not genuine. KONICA MINOLTA toner cartridge. PUT MEDIA : TRAY 1 The media type set in Load the correct media the printer driver is type into Tray 1. “MEDIA” different from the type of media loaded into Tray 1. PUT MEDIA : TRAY X The media size set in Load the correct media the printer driver is size into the specified “SIZE” different from the size tray. of media loaded. 122 Status, Error, and Service Messages This message... means... do this... REPLACE TONER X The X toner cartridge Replace the toner caris empty. tridge. (Appears when ENGINE/TONER EMPTY STOP is set) SIZE/TYPE ERROR Unsupported media (wrong size, thickness, type, etc.) is being used. Load the correct media size and type. SIZE/TYPE ERROR DUPLEX Media not compatible Use the correct media with duplex printing. size and type when duplexing. TONER LIFE END X The X toner cartridge Replace the toner caris completely empty. tridge. (Appears when ENGINE/TONER EMPTY CONTINUE is set) X TONER NOT INSTALLED The X toner cartridge Install the indicated is not installed prop- toner cartridge. erly. TRAY X NOT ATTACHED Tray X (Tray 2 or 3) was specified with the printer driver for printing, but Tray X is not installed. Stop the print job and change the printer driver setting. If necessary, install Tray X. WASTE BOTTLE FULL The waste toner bottle is full. Install a new waste toner bottle. Status, Error, and Service Messages 123 Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the printer off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider. This service message... means... do this... ERROR AIDC SENSOR AIDC sensor error. Contact Technical Support with the error information. ERROR COMMUNICATION A communication error occurred in the USB or Ethernet interface. Check that the interface cable is properly connected to the printer. If the error continues to appear even though the cables are correctly connected, contact Technical Support. ERROR CONTROLLER Controller internal error. Contact Technical Support with the error information. ERROR DIMM SDRAM DIMM error. Contact Technical Support with the error information. A communication error Contact Technical SupERROR ENGINE INTERFACE occured with the engine port with the error inforcontroller. mation. ERROR RAM RAM writing/reading error. Contact Technical Support with the error information. ERROR ROM ROM error. Contact Technical Support with the error information. FATAL ERROR CODE:XX An error has been detected with the item indicated “XX” in the service message. Reboot the printer. This often clears the service message, and printer operation can resume. If the problem persists, contact Technical Support. 124 Status, Error, and Service Messages Installing Accessories Introduction Note Use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. " This chapter provides information about the following accessories. Dual In-Line Memory Module (DIMM) 512 MB DIMM (Buffered) Duplex Option Auto duplexing Lower Feeder Unit 500-sheet tray included Note Installing accessories always requires that the printer and accessories are turned off and unplugged during installation. Antistatic Protection Note Before opening and handling the dual in-line memory module (DIMM), first touch a metal part of the printer to avoid an electrostatic charge building up. When the DIMM is taken out of its conductive bag, hold it by its edges to avoid touching the electronic circuits. When handling the DIMM, be sure to place it on an anti-static mat or a piece of aluminum foil. 126 Introduction Dual In-Line Memory Module (DIMM) " You may need additional memory (DIMM) for complex graphics, and for duplex printing. Dual in-line memory module (or DIMM) is compact circuit board with surface-mount memory chips. Your printer comes with 64 MB SDRAM printer memory on board. However, you can upgrade to a maximum of 512 MB of RAM through the installation of an additional DIMM. Additional memory must be 512 MB DIMM. Your printer comes with one free DIMM slot. Installing a DIMM Note It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on Page 126. In addition, always handle circuit boards by the edges only. 1 2 Turn off the printer and disconnect the power cord and interface cables. Using a screwdriver, remove the screw. Then, slide the rear cover to the right and remove it. Dual In-Line Memory Module (DIMM) 127 3 4 128 Using a screwdriver, loosen the seven screws. (Do not remove them from the printer.) Slide the panel slightly to the right and lift it off the printer. Dual In-Line Memory Module (DIMM) 5 Insert the new DIMM straight into the DIMM connector until the latches snap into the locked position. Observe the keyed side of the DIMM to align it with the connector. If you cannot snap the DIMM into place, do not force it. Reposition it, making sure that the DIMM is seated completely in the connector. 6 7 8 9 10 Reinstall the panel and tighten the seven screws. Attach the rear cover. Reconnect all interface cables. Reconnect the power cord, and turn on the printer. Print a configuration page (SPECIAL PAGES/PRINT CONFIG PAGE MENU) and verify that the total size of the RAM installed in your printer is listed. Dual In-Line Memory Module (DIMM) 129 Duplex Option Duplex (2-sided) printing can be performed automatically with the duplex option and enough memory installed. See “Duplexing” on page 54. Installing the Duplex Option 1 2 130 Turn off the printer. Remove the cover on the right side cover. Duplex Option 3 4 Remove the door at the side of the right side cover. Prepare the duplex option. " 5 Before installing the duplex option, open the duplex cover, and then check that the knob is positioned as shown in the illustration. Then, close the duplex cover. Attach the duplex option, as shown in the illustration. Duplex Option 131 6 7 132 Open the duplex cover, and then turn both knobs counterclockwise until they are horizontal to secure the duplex option to the right side cover. Pull the lever, open the right side cover, and then attach the support wire for the duplex option to the printer. 8 Close the right side cover. 9 Install the duplex unit in the driver (Device Options Setting tab). Duplex Option Lower Feeder Unit You can install up to two optional lower feeder units (Tray 2 and 3). Each lower feeder unit increases your printer’s media feed capacity by 500 sheets. Kit Contents Lower feeder unit with a tray (500-sheet capacity) Four metal brackets – Two front brackets – Two rear brackets Four securing screws Transport guide (used only for Tray 2) Installing the Lower Feeder Unit Note Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. 1 Turn off the printer and disconnect the power cord and interface cables. Lower Feeder Unit 133 2 3 Prepare the lower feeder unit. " Open the right side cover of the lower feeder unit. " 4 Be sure to place the lower feeder unit on a level surface. The right side cover of the lower feeder must be opened before the feeder can be installed onto the printer. With another person’s help, place the printer on top of the lower feeder unit, making sure that the positioning pins on the lower feeder unit correctly fit into the holes on the bottom of the printer. 37 kg 81.6 lbs " If two lower feeder units are to be installed, stack the two lower feeder units and secure them together before installing them to the printer. WARNING! This printer weighs approximately 37 kg (81.6 lb) when it is fully loaded with consumables. The printer must be lifted by two people. 134 Lower Feeder Unit 5 6 7 8 Using a screwdriver, install the two securing brackets at the rear of the printer. Pull out the trays. Install the two securing brackets at the front of the printer. Close the trays. Lower Feeder Unit 135 9 Attach the transport guide to the right door of Tray 2. " 10 11 136 It is not necessary to attach the transport guide to the right door of Tray 3. Close the right side cover of the lower feeder unit. Install Tray 2 (Tray 3) in the driver (Device Options Setting tab). Lower Feeder Unit Appendix Safety Specifications Printer Safety standards EMC standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03 European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950) China model GB 4943 U.S. model FCC part 15 subpart B class B ICES-003 European model EU Directive 89/336/EEC EU Directive 93/68/EEC EN 55022 (CISPR Pub. 22) class B EN 61000-3-2 EN 61000-3-3 China model GB 9254 class B, GB 17625.1 Australian model EN 55022 class B Technical Specifications Printer 138 Type Desktop full color tandem laser beam printer Print system Semiconductor laser beam scanning + Dry electron photography method Exposure system 4 laser diode and polygon mirror Developing system Mono-component SMT Resolution 2400 dpi × 600 dpi, 1200 dpi × 600 dpi or 600 dpi × 600 dpi Safety Specifications First print Simplex (600 dpi) Monochrome/Full color: 14.2 seconds for A4 (plain paper) Monochrome/Full color: 14.1 seconds for Letter (plain paper) Duplex (600 dpi) Monochrome/Full color: 22.3 seconds for A4, Letter (plain paper) Print speed Simplex (600 dpi) Monochrome/Full color: 20 pages per minute for A4 (plain paper) Monochrome/Full color: 21 pages per minute for Letter (plain paper) Duplex (600 dpi) Monochrome/Full color: 11.5 pages per minute for A4 (plain paper) Monochrome/Full color: 11.8 pages per minute for Letter (plain paper) Warm-up time 30 seconds or less at startup Media sizes Multipurpose cassette Paper width: 92 to 216 mm (3.6 to 8.5") Paper length: 148 to 297 mm (5.8 to 11.7") Optional lower feeder unit B5 - Legal Paper/Media • • • • • • • • • Technical Specifications Plain paper (60 to 90 g/m2; 16 to 24 lb) Recycled paper (60 to 90 g/m2; 16 to 24 lb) Transparencies Envelopes Thick Stock 1 (91 to 150 g/m2) Thick Stock 2 (151 to 210 g/m2) Postcard Letterhead Label sheet 139 140 Input capacity Multipurpose cassette Plain paper: 250 sheets Envelope: 10 envelopes Label/Postcard/Thick Stock/Transparency: 20 sheets Optional Lower feeder unit Plain paper: 500 sheets Output capacity Output tray: 250 sheets (A4, Letter) Operating temperature 10 to 35°C (50 to 95°F) Operating humidity 15 to 85% Power supply 110 to 127 V, 50 to 60 Hz 220 to 240 V, 50 to 60 Hz Power consumption 120 V: 1250 W 230 V: 1250 W Amperage 110 to 127 V: 11 A or less 220 to 240 V: 6 A or less Acoustic Noise Printing: 54 dB or less Standby: 39 dB or less External dimensions Height: 440 mm (17.3") (Including outer projection) Width: 420 mm (16.5") Depth: 520 mm (20.5") Weight Printer: approximately 30 kg (66.1 lb) Toner cartridge: Standard In-box Cartridge = 1.42 kg (3.13 lb) (Y, M, C)/ 1.46 kg (3.22 lb) (K) Replacement cartridge (Standard-Capacity)= 1.52 kg (3.35 lb) (Y, M, C)/ 1.55 kg (3.42 lb) (K) Interface USB 2.0 (High Speed) compliant, 10Base-T/ 100Base-TX (IEEE 802.3) Ethernet CPU ARM9 926EJ-S 200 MHz Standard memory 64 MB Technical Specifications Consumable Life Expectancy Chart Item Average Life Expectancy Toner cartridge At 5% coverage, using A4/Letter size media Standard In-box Cartridge = 3,000 pages Replacement Cartridge = 6,000 pages (Standard-Capacity) Waste toner bottle At 5% coverage, using A4/Letter size media 32,000 pages (Monochrome) 8,000 pages (Full color) Transfer roller At 5% coverage, using A4/Letter size media 120,000 pages Transfer unit At 5% coverage, using A4/Letter size media 120,000 pages " The values listed in the above chart represent the number of pages for continuous simplex printing. Technical Specifications 141 Our Concern for Environmental Protection As an ENERGY STAR® Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode” after a period of inactivity. An ENERGY STAR product uses energy more efficiently, saves you money on utility bills and helps protect the environment. 142 Our Concern for Environmental Protection Index A D Accessories 126 DIMMs 127 Duplex option 130 Lower feeder unit 133 Additional memory 127 Antistatic protection 126 Dual in-line memory module 127 Duplexing 54 Duplex option 130 B E Electrostatic discharge 126 Envelopes 35 Error messages 119 Booklet binding 111 C Configuration menu 22 Consumables Toner cartridge 58 Transfer belt unit 72 Transfer roller 68 Waste toner bottle 65 Control panel 20 Index I Imageable area 39 L Labels 36 Letterhead 37 Loading media 41 Lower feeder unit 133 143 M Maintenance 80 Media Clearing misfeeds 91 Imageable area 39 Loading 41 Path 90 Preventing misfeeds 89 Media misfeed Duplex option 98 Fuser unit 99 Transfer roller 102 Tray 1 92 Tray 2 and 3 96 Media path 90 Media storage 56 Media type Envelopes 35 Labels 36 Letterhead 37 Plain paper 33 Postcards 37 Thick stock 34 Transparencies 38 Message window 20 Messages 118 Misfeed problems 105 Clearing 91 Media path 90 Preventing 89 Preventing media misfeeds 89 Print quality 112 Printer Parts 3 Printer driver 10 Paper tab 11 Quality tab 12 Setting 9 Setup tab 11 Q Quality tab 12 S Service messages 124 Setup tab 11 Static electricity discharge 126 Status display 14 Closing 15 Opening 14 Using 14 T N-up 111 Thick stock 34 Transparencies 38 Troubleshooting 87 Duplexing 110 Media misfeed 105 Nothing is printed 112 Printer resets 110 Status, error, and service messages 118 O W N Output tray 55 Overlay printing 110 Wrist strap for antistatic protection 126 P Page margins 40 PageScope Web Connection 111 Paper tab 11 Plain paper 33 Postcards 37 144 Index
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