Kyocera C5133 CDMA Mobile Phone with Bluetooth and WLAN User Manual G 14 Virgin GSG 5x5

Kyocera Corporation CDMA Mobile Phone with Bluetooth and WLAN G 14 Virgin GSG 5x5

Contents

user manual

Basics Guide for theKYOCERA EventGet Started 2Important Safety Information 22Manufacturer’s Warranty 32End User License Agreement 35Important Message From Virgin Mobile 39© 2013 Kyocera Corporation. All rights reserved. The “Virgin” name and the Virgin signature logo are registered trademarks of VirginEnterprises Limited and are used under license. All other trademarks are the property of their respective owners. KYOCERA is a registeredtrademark of Kyocera Corporation.Android, Google Play, Google Maps, Gmail, Google Talk, and YouTube are trademarks of Google Inc.Swype and the Swype logos are registered trademarks or trademarks of Nuance Communications, Inc. © 2013 Nuance Communications,Inc. All rights reserved.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by KyoceraCorporation is under license. Other trademarks and trade names are those of their respective owners.
2 Get Started♦Your KYOCERA Event (page 2)♦Get Your Device Ready (page 3)♦Activate Your Device (page 4)♦Account Management (page 5)♦Mobile ID (page 6)♦Android™ Basics (page 7)♦Use Your Device (page 10)♦Customer Support (page 20)♦Notes (page 20)This section introduces you to the basics of getting started with Virgin Mobile and your KYOCERA Event. Visit www.virginmobileusa.com for the complete User Guide and additional information.Get StartedYour KYOCERA EventLED IndicatorDisplay ScreenBack KeyVolume Button Power ButtonInternal AntennasEarpiece MicrophoneHome KeyMenu KeyCamera FlashCharger/Accessory JackHeadphone JackSpeaker Camera LensmicroSD Card Slot(under the battery)Proximity Sensor/Light Sensor
Get Started 3Find out what you need to do before you use your device the first time.Install the Battery1. Hook your thumb- or fingernail into the slot at the lower right side of the battery compartment cover ( ) and gently lift up to remove the cover ( ).2. Insert the battery, contacts end first, and gently press into place ( ).3. Make sure the locking tabs of the cover are seated and then gently press the cover ( ).Charge the Battery1. Plug the smaller end of the micro-USB cable into the device’s charger/accessory jack.2. Plug the other end of the USB cable into the charger, and then plug the charger into an electrical outlet.Turn the Device OnPress and hold the Power button to turn your device on.Get Your Device ReadyPower Button
4 Get StartedCreate Your Account and Pick Your Plan1. From your computer, visit virginmobileusa.com and click on Activate.2. Choose an activation option and click Next. Then enter your zip code and click Next.3. When prompted, enter the serial number (MEID DEC) printed on the sticker located on the back of your device in the battery compartment and click Next.4. Follow the remaining instructions to choose your plan and select a payment method.5. Follow the activation instructions below after creating your account in order to be able to start using your device.Programming Your DeviceAfter completing the account set up on www.virginmobileusa.com, you can simply turn on the device and everything will be pushed to your phone. There is no need for you to do any programming on the phone itself.Note: If you are swapping from another Virgin Mobile phone to a new one, be sure you turn off the old device before swapping the serial number (MEID). Once the MEID Swap is complete, turn on the new device and the programming information will be pushed automatically to your phone.You can also manually start the activation process by touching Menu > System settings > System Update > Update profile.If your phone was previously programmed with a different phone number, you will need to follow these steps to program your device:1. On the Home screen, touch .2. Enter ##25327# (##CLEAR#).3. Touch Menu > Reset.4. Touch OK. The message “Warning: Do you want to reset your phone’s network settings and still retain your personal information?” will appear.5. Touch OK.The device will turn off and then turn on again and program itself automatically.If you experience any issues activating your device, check to make sure you are in a network coverage Activate Your Device
Get Started 5area. Power your device off and then power it back on. The device should program itself automatically. If you are still experiencing issues, call Virgin Mobile Care at 1-888-322-1122.Turn the Screen On and Off●To quickly turn the display screen off, press the Power button on top of the device.●To turn the screen on and display the lock screen, press the Power button.Unlock the ScreenTouch ( ) and flick it in any direction to unlock the screen.Turn the Device OffPress and hold the Power button on top of the device and then touch Power off > OK to turn the device off.Manage Your AccountFrom Your DeviceDial *86 on your device or press Home and touch > My Account to access your Account, where you can do any of the following things:●Check your minutes●Add money (Top-Up)●Change plans... and a lot moreFrom Your ComputerLog in with your phone number and Account PIN at virginmobileusa.com where you can do everything above, and more.Account Management
6 Get StartedTop-Up Your AccountBuy Top-Up cards at thousands of retailers. Or, make it real easy by registering your credit/debit card or PayPal account.Auto Top-UpAuto Top-Up is the easiest way to keep your service working. Set it to Top-Up your account once a month so you can keep emailing, IMing, Tweeting with Twitter, surfing, and talking. No interruptions, no sweat. You can also register your debit or credit card for Auto Top-Up. Activate Auto Top-Up and adjust your settings anytime by logging at virginmobileusa.com.One-time Top-UpsFrom Your Device:Dial *729 on your device or press Home and touch > My Account .From Your Computer:If you don’t want to set Auto Top-Up, you can still log in at virginmobileusa.com whenever you need a quick Top-Up.Mobile ID is a free service from Virgin Mobile that lets you download a complete mobile experience on demand. Customize your device to match whatever you’re into... music, entertainment, social networking, and more.“The Essentials” ID pack includes an entire set of apps, widgets, and more – handpicked by Virgin Mobile.You can install as many as five ID Packs at any one time in addition to the default “The Essentials” ID pack. You can easily switch from one ID Pack to another without losing any applications already installed.Installing an ID PackNote: Your device must be activated, your battery should be fully charged, and you should be in a network coverage area before you install an ID Pack.ID packs cannot be downloaded when connected only to Wi-Fi.1. Press Home , and touch . (If your screen is locked, press the Power button to turn on the display, and then touch and flick it to unlock the screen.)Mobile ID
Get Started 72. Touch Get New ID Packs.3. Touch All ID Packs.4. Scroll to and touch the desired ID Pack.5. Touch Install.6. Read the Terms and Conditions and touch Agree.▪If a Downloading message appears, read the message and touch Continue.7. The ID Pack is now installed.Switching ID Packs1. Press Home , and touch .2. Touch an ID Pack to replace your current pack. - or - Touch Get New ID Packs to install a new ID Pack and follow steps 3–7 of “Installing an ID Pack.”Note: Certain features of Mobile ID are subject to change. For the most up-to-date information about using Mobile ID, please visit virginmobileusa.com.Learn some basics about how to move around on your device, use the Home screen, and enter text. If you’re familiar with Android devices, you can probably skip these pages (although a refresher course never hurt anyone).Move Around Your Device’s Menus and Screens Using GesturesYour device’s touchscreen lets you control everything through various types of touches, or gestures.Touch: When you want to press onscreen buttons, select items such as application and settings icons, or type, simply touch the screen with your finger. A light touch works best.Touch and hold: To open the available options for an item (for example, options for a contact), simply touch and hold the item.Drag: Touch and hold your finger before you start to move it. Do not release your finger until you have reached the target position.Android™ Basics
8 Get StartedSlide or Flick: To slide, quickly move your finger vertically or horizontally across the screen. To flick, move your finger in lighter, quicker strokes than sliding. When you’re flicking through a long list, touch the screen to stop scrolling.Pinch and Spread: Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)Rotate: For most screens, you can automatically change the screen orientation from portrait to landscape by turning the device sideways. When entering text, you can turn the device sideways to bring up a bigger keyboard.Note: The Auto-rotate screen check box in Home > Menu > System settings > Display needs to be selected for the screen orientation to automatically change.Home ScreenPress Home to display your Home screen.Notifications PanelWhen you see a notification icon on the left side of the status bar, drag the status bar down to display the notifications panel. Touch a notification to open the related application, such as messaging, call list, or event.To close the panel, drag the bottom bar up.1. Status Bar6. Google Search Bar 4. Favorites Tray5. Screen Position Indicator2. Shortcut3. Application Launcher
Get Started 9Viewing Extended ScreensYour device’s Home screen extends horizontally to four additional screens. This gives you room to customize your device and put the things you need front and center, just a swipe away.●To display the Home screen, press Home from any screen.●To view extended screens, flick the screen left or right. There are two additional screens on each side of the Home screen.Add Items to Your Screen1. Touch on the Favorites Tray.2. Slide the APPS and WIDGETS screens to find the item you want to add.3. Touch and hold an application or widget icon. The initial Home screen appears with the icon.4. Pressing the application or widget icon, move your finger to the place you want to add the icon.5. Release your finger.KeysFunction KeysJust below the touchscreen, you will find a row of four keys that let you perform specific functions.●Back Key ( ) Press to return to the previous screen or close the dialog box.●Home Key ( ) Press to return to the Home screen.●Menu Key ( ) Press to open the menus of the current screen or application.TypingTouchscreen KeyboardsYour device lets you choose between two onscreen keyboards.●Android keyboard – Use to enter text one letter at a time.●Swype® – Use to enter a word dragging your finger over the letters. For more information about the Swype application, visit www.nuancemobilelife.com/apps/swype.
10 Get StartedLanguage and Input SettingsYou can change your text entry options through the Language & input settings menu.Press Home > Menu , and touch System settings > Language & input.▪To change the language, touch Language.▪To edit your word suggestion dictionary for the Android keyboard, touch Personal dictionaries.▪To select a keyboard type, touch Default.▪To change the keyboard settings, touch next to Android keyboard or Swype under Default.Tip: When a touchscreen keyboard is displayed, you can select a keyboard type by sliding the status bar down and touching Select input method.Take advantage of your device’s features and Virgin Mobile services, from the basics (Making Calls) to the more advanced (Using Email, YouTube, and more).Set Up Your VoicemailAll unanswered calls are automatically transferred to your voicemail, even if your device is in use or turned off. You should set up your voicemail and personal greeting as soon as your device is activated:1. Press Home , and touch to display the phone screen.2. Touch and hold to dial your voicemail number.3. Follow the voice prompts to create your password and record your name and greeting.It is strongly recommended that you set a voicemail password. Without a password, anyone who has access to your device can access your messages.Use Your Device
Get Started 11Retrieve Your Voicemail1. Press Home , and touch to display the phone screen.2. Touch and hold .From any other phone:1. Dial your wireless phone number.2. When your voicemail answers, press the asterisk key (*).3. Enter your password.Make a Phone Call1. Press Home , and touch to display the phone screen.2. Touch the number keys on the dialpad to enter the phone number. Touch to delete one or more digits.3. Touch on the bottom of the screen to place the call.Answer an Incoming CallOn the Incoming call screen, flick the Answer icon .Note: While on a call and holding the device near your face to speak, the touchscreen automatically deactivates to avoid accidental screen presses. When you move the device away from your face, the touchscreen automatically reactivates.Reject an Incoming CallFlick the Ignore icon to send the call to your voicemail inbox.Reject an Incoming Call and Send a Text MessageFlick the Ignore & Text icon to ignore the call and send a message to the caller.
12 Get StartedPeopleThe People application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your device as well as contacts synchronized with your Google™ account or compatible email programs.Access People1. Press Home , and touch > People.2. Scroll through the list to view your contacts.3. Touch a contact to view contact information.4. Press Menu to edit, delete, and more.Add a New Contact1. Press Home , and touch > People.2. Touch .3. Add as much or as little information as you want.▪To add information in a field, touch the field to display the touchscreen keyboard.▪To assign a number or address type (such as MOBILE, HOME, WORK, etc.), touch the label next to the number or address field.▪To assign a picture, touch the icon next to the name, and select to take a picture or choose a picture from Gallery.4. Touch DONE when you’re finished.Note: If you have contacts associated with your Gmail account, they are automatically synced with your device.Edit Contacts1. Press Home , and touch > People.2. Touch a contact to open it, and then press Menu , and touch Edit.▪Touch a field to add or edit information.3. Touch DONE when you’re finished.Note: To delete a contact, press Menu , and touch Delete > OK.
Get Started 13MessagingSend a Message1. Press Home , and touch > Messaging.2. On the Messaging screen, touch . The compose screen opens.3. Enter a phone number or email address in the To field.4. Touch Type message and type your message.▪To attach pictures or files, touch , and then select a file.▪To add a subject or insert a smiley, press Menu , and touch Add subject or Insert smiley, and then type a subject or select a smiley.5. When you are finished, touch (to send a text message), or touch (to send a MMS message).Access Messages●Press Home , and touch > Messaging. Touch a message to open and read it.●If you have a new message notification, drag the status bar down to open the Notification panel. Touch a message to open and read it.Email SetupYou can link multiple email accounts to your KYOCERA Event, including Exchange server accounts. You can set up email accounts through the settings menu or email application.Set Up a Gmail™ AccountYou likely signed into your Gmail account when you first turned your device on. If not, you can add it or another account at any time.1. Press Home > Menu , and touch System settings > Accounts & sync.2. Touch ADD ACCOUNT > Google.3. Follow the instructions to set up or sign into a Gmail account.Note: Although you need a Gmail account to use certain features such as Google Play™, you do not have to use Gmail as the default account for your device.Note: When setting up a new Google Account, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget
14 Get Startedyour password. It is strongly encouraged for Android users so you can regain access to Google Mobile™ services and purchases on your device.Set Up an Email Account1. Press Home , and touch > Email.2. Follow the instructions to sign in to your email account.▪If you’re adding an account from a common email provider, such as Windows Live Hotmail or Yahoo Mail, enter your email address and password and touch Next. Your email should be set up automatically.▪If you’re adding an account from a less common email provider, or if you have additional settings to configure, enter your email address and password and touch Manual setup. Follow the instructions to provide the required information.Note: If you’re not sure about your account, touch Next after entering your email address and password. If your device can’t autoconfigure your account, you’ll then be asked to configure it manually.Set Up a Microsoft® Exchange® AccountUse the Corporate option to set up Exchange server work email accounts. Contact your IT administrator for account sign-in requirements.1. Press Home > Menu , and touch System settings > Accounts & sync.2. Touch ADD ACCOUNT > Corporate.3. Enter the Exchange server account details and then touch Next.▪Contact your Exchange server administrator for required sign-in information.4. Select the type of information you want to synchronize and touch Done.Access Email Messages1. Press Home , and touch > Email or Gmail.▪If necessary, touch the email account you want to use.2. From the inbox, touch the message you want to view.
Get Started 15Send an Email Message1. Press Home , and touch > Email or Gmail.▪If necessary, touch the email account you want to use.2. On the email account inbox, touch .3. Enter an email address or contact name in the To field.4. Enter a subject and a message.▪To add an attachment, press Menu , and touch Attach file, and then select an attachment.5. When you are finished, touch .Wi-FiConnect to a Wi-Fi NetworkWhen you’re in range of an available Wi-Fi network, you can use your device’s Wi-Fi feature to access the Internet and other data services.1. Press Home > Menu , and touch System settings.2. If OFF is displayed at the right of Wi-Fi, touch it to turn Wi-Fi on. ON is displayed and the device will scan for available wireless networks.3. Touch Wi-Fi to display a list of available networks.4. Touch a Wi-Fi network to connect. If necessary, enter the security key and touch Connect.▪When you’re connected to a Wi-Fi network, you’ll see the Wi-Fi icon ( ) with blue indicator in the status bar.
16 Get StartedWebGo OnlinePress Home , and touch > Browser. (Your data connection starts and you see the home page.)▪To go to a specific website, touch the address bar and enter the Web address.▪To open the browser menu such as Bookmarks, press Menu .Camera & CamcorderTake a Picture or Record a Video1. Press Home , and touch > Camera, or press and hold the camera button at the lower right side of the device. (To record a video, touch > , and then select a recording mode [MMS or Long video].)2. Frame your subject on the screen. To zoom in or out, touch and drag it on the slider or press the volume button up and down.3. Touch and release (center is blue) or press the camera button to take the picture.- or -Touch (center is red) to start capturing video, and touch (center is red and white) to stop capturing.Tip: You can open the camera from the lock screen. Flick .Review ScreenAfter capturing a picture or video, touch the thumbnail to display the review screen. You can instantly share your picture or video.1. Gallery: Opens the Gallery application to edit your picture or replay your video.2. Share: Displays the available applications to share your picture or video.Camera and Camcorder SettingsFrom the camera or camcorder screen, touch to open the capture settings menu. The following settings icons appear. Touch the one you want to adjust. 12
Get Started 17View Pictures and Videos1. Press Home , and touch > Gallery.2. Select a folder to display pictures or videos.▪Touch a picture or video to display it full size.▪For video playback, touch the play and pause icons.Share Your Stored Pictures and Videos1. Press Home , and touch > Gallery.2. Touch an album to display the thumbnails.3. Touch and hold a thumbnail and then touch .- or -Touch a thumbnail to open it and then touch .4. Choose a share method such as Bluetooth, Email, and Gmail.▪If See all... is shown, touch it to see all the available methods.5. Complete the procedures according to your chosen method.Icon Name DescriptionFlash mode Turn flash off or on, or set to auto. White balanceAdjust the type of ambient light. To let the camera adjust the light automatically, touch Auto. Scene modeAdjust the lighting effects. To let the camera adjust the mode automatically, touch Auto. (For camera only.)Video quality Adjust the video quality. (For camcorder only.)Camera settingsDetermine whether your location is stored with each picture or video, and adjust other camera settings. You can also restore the default settings from here.Close Touch to close the above icons.
18 Get StartedGoogle Play™ on Your PhoneGoogle Play™ is your digital content destination to discover Android apps, books, movies, music and much more on your device and on the web.Download Applications and Games1. Press Home , and touch > Play Store.2. The first time you visit the Google Play Store app, the Terms of Service window will appear. Touch Accept to continue if you agree to the Terms of Service.3. Find an application you want and touch it to open its details screen.4. Touch an application to read a description about the application and user reviews.5. Touch Download (for free applications) or the price button (for paid applications).Note: You must have a Google (Gmail™) Account set up on your device to purchase and download content from Google Play.Open installed Applications and GamesPress Home , and touch . Locate the downloaded item and touch it to launch. You can also launch from the Play Store > Menu > My Apps screen.Google Mobile™ ServicesYour KYOCERA Event provides easy access to a variety of Google Mobile services including Gmail™, Google Talk™, Google Maps™, Google Maps Navigation™, and YouTube™.●Gmail – The Google mail service. Your Gmail account lets you access many Google Mobile services.●Google Talk – Google’s instant messaging service. Press Home , and touch > Talk to begin using the service. (If you’re signed in to Gmail, you are already signed in to Google Talk.)●Google Maps and Google Maps™ with Navigation (Beta) – The Google Location Services let you track your current location, view real-time traffic situations, and receive detailed directions to your destination. They also provide search tools where you can locate places of interest or an address on a vector or aerial map, or view locations in street level. Press Home ,
Get Started 19and touch > Maps or Navigation to begin using the services.●YouTube – View and share videos on one of the Web’s most popular video sites. Press Home , and touch > YouTube to browse through and view available videos. Sign in with your Gmail account to upload your own videos.MusicOpen Your Music PlayerPress Home , and touch > Play Music. The Play Music library screen appears.▪Music is stored by artists, albums, songs, playlists, and genres. Touch a category, and then touch the song or playlist you want to play. Press Menu > Shuffle all to randomly play all songs.Getting MusicBefore you can listen to your music, you need to load songs into your device’s microSD card. Here’s one way to do it:1. Use the supplied USB cable to connect your device to an available USB port on your computer.2. Drag down the notification bar, touch the USB connection, and then touch Mass Storage > Done > OK.3. On your computer, locate the new removable disk, open it, and open or create a music folder.4. Copy music files from your computer to the music folder, follow the procedures to safely remove the device, and then disconnect the device from the USB cable.Battery-Saving TipsManage the Display Brightness and Timeout SettingsPress Home > Menu , and touch System settings > Display > Brightness, Sleep, or Key backlight to modify your settings.Manage Your Device’s Wireless FunctionsDisable Bluetooth®, Location services, and Sync functions of the device when you’re not using them. You can utilize a Power control widget usually positioned on the left side of the extended Home screen.
20 Get StartedContact Virgin Mobile’s customer support department for information about your device, account history, call coverage area, and specific features available to you.●Visit virginmobileusa.com.●Dial *VM from your Virgin Mobile device.●Dial 1-888-322-1122 from any phone.For questions about the device features, refer to the materials provided with your device, or visit virginmobileusa.com to see the complete User Guide.●The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all devices. Virgin Mobile coverage is not available in all markets. See www.virginmobileusa.com for more details.●Portions of this guide are reproductions of work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.●Instructions to perform tasks in this guide may change depending on the software version on your device.●All screens and icon images in this guide are simulated. Actual displays may vary.●Important Privacy Message. This device is capable of determining its/your geographical location. To set controls for access and use of your location information by others, press Home > Menu , and touch System settings > Location services, and then select location sources. Follow any applicable prompts. These settings for the use of location information can be turned on and off. For some applications and services you select, a device must be turned on and set to allow collection of location information in order to function.Customer Support Notes
Get Started 21●Please be advised that if you use a third-party application, the application may collect your personal information or require Virgin Mobile to disclose your customer information, including location information (when applicable), to the application provider or some other third party. Virgin Mobile’s policies do not apply to these third-party applications. Please carefully review the application’s terms of use and/or the application provider’s policies for more information about how the application will collect, access, use or disclose your information before using a third-party application. Terms of use and other policies usually are available on the application provider’s website.●Certain mobile phone features are dependent on the capabilities and settings of Virgin Mobile’s network. Additionally certain features may not be activated by Virgin Mobile, and/or Virgin Mobile’s network settings may limit the feature’s functionality. Always contact Virgin Mobile about feature availability and functionality. All features, functionality and other specifications, as well as the information contained in this guide are based upon the latest available information and are believed to be accurate at the time of printing. Kyocera Communications, Inc. reserves the right to change or modify any information or specifications without notice or obligation.
22 Important Safety Information♦General Precautions (page 22)♦Maintaining Safe Use of and Access to Your Phone (page 23)♦Using Your Phone With a Hearing Aid Device (page 25)♦Caring for the Battery (page 27)♦Radio Frequency (RF) Energy (page 28)♦Owner’s Record (page 31)This section contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this section may result in serious bodily injury, death, or property damage.There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.●To maximize performance, do not touch the portions of your phone where the internal antennas are located while using the phone.●Speak directly into the mouthpiece.●Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery.●If the touch screen of your phone does get wet, dry it with a clean soft cloth before touching it.●Do not expose your phone to direct sunlight for extended periods of time (such as on the dashboard of a car). ●Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. ●Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment.Note: For the best care of your phone, only Kyocera-authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty.Important Safety InformationGeneral Precautions
Important Safety Information 23Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details.Using Your Phone While DrivingTalking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first.Following Safety GuidelinesTo operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger.Using Your Phone Near Other Electronic DevicesMost modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment.RF signals may affect improperly installed or inadequately shielded electronic operating systems or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle.Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals.Note: Always turn off the phone in healthcare facilities, and request permission before using the phone near medical equipment.Maintaining Safe Use of and Access to Your Phone
24 Important Safety InformationTurning Off Your Phone Before FlyingTurn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.Turning Off Your Phone in Dangerous AreasTo avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives.Turn your phone off when you’re in any area that has a potentially explosive atmosphere. Although it’s rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include:●Fueling areas such as gas stations.●Below deck on boats.●Fuel or chemical transfer or storage facilities.●Areas where the air contains chemicals or particles such as grain, dust, or metal powders.●Any other area where you would normally be advised to turn off your vehicle’s engine.Note: Never transport or store flammable gas, flammable liquids, or explosives in the compartment of your vehicle that contains your phone or accessories.Restricting Children’s Access to Your PhoneYour phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your Virgin Mobile invoice.
Important Safety Information 25A number of Virgin Mobile phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise which can interfere with the effectiveness of the hearing device.Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a standardized means of measuring both wireless phone and hearing devices to determine usability rating categories for both.Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. Your Kyocera Event has an M4 and a T4 rating.These ratings are not guarantees. Results will vary depending on the user’s hearing device and individual type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two ratings.)T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.)Note: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have Using Your Phone With a Hearing Aid Device
26 Important Safety Informationquestions about return or exchange policies, consult your service provider or phone retailer.Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:●Any combined rating equal to or greater than six offers excellent use.●Any combined rating equal to five is considered normal use.●Any combined rating equal to four is considered usable.Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.” This is synonymous for T ratings.More information about hearing aid compatibility may be found at: www.fcc.gov, www.fda.gov, and www.accesswireless.org.Getting the Best Hearing Device Experience With Your PhoneTo further minimize interference:●Set the phone’s display and key backlight settings to ensure the minimum time interval:1. Press Home > Menu , and touch System settings > Display > Sleep or Key backlight.2. Touch the minimum time interval setting.●Position the phone so the internal antennas are farthest from your hearing aid.●Move the phone around to find the point with least interference.
Important Safety Information 27Protecting Your BatteryThe guidelines listed below help you get the most out of your battery’s performance.●Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Virgin Mobile is not aware of similar problems with Virgin Mobile phones resulting from the proper use of batteries and accessories approved by Virgin Mobile or the manufacturer of your phone. Use only Virgin Mobile-approved or manufacturer-approved batteries and accessories. Buying the right batteries and accessories is the best way to ensure they’re genuine and safe.●Do not disassemble or open, crush, bend or deform, or puncture or shred the battery.●Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion, or other hazard.●Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.●Improper battery use may result in a fire, explosion or other hazard.●Do not short-circuit a battery or allow metallic conductive objects to contact battery terminals.●Keep the metal contacts on top of the battery clean.●Battery usage by children should be supervised.Charging●In order to avoid damage, charge the battery only in temperatures that range from 32° F to 113° F (0° C to 45° C).●Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.●The battery may need recharging if it has not been used for a long period of time.●It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.Caring for the Battery
28 Important Safety InformationStoring●Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these storage rules:▪Less than one month:-4° F to 140° F (-20° C to 60° C)▪More than one month:-4° F to 113° F (-20° C to 45° C)Disposal of Lithium Ion (Li-Ion) Batteries●Promptly dispose of used batteries in accordance with local regulations.●Never dispose of the battery by incineration.●Do not handle a damaged or leaking Li-Ion battery as you can be burned.●For safe disposal options of your Li-Ion batteries, contact your nearest Virgin Mobile authorized service center.Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited.Understanding How Your Phone OperatesYour phone is basically a radio transmitter and receiver. When it’s turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode.Knowing Radio Frequency SafetyThe design of your phone complies with updated NCRP standards described below.In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and Radio Frequency (RF) Energy
Important Safety Information 29the guidelines published by the National Council of Radiation Protection and Measurements (NCRP).Body-Worn OperationTo maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use a Virgin Mobile-supplied or Virgin Mobile-approved carrying case, holster or other body-worn accessory. If you do not use a body-worn accessory, ensure the antennas are at least 0.591 inches (1.5 centimeters) from your body when transmitting. Use of non-Virgin Mobile-approved accessories may violate FCC RF exposure guidelines. Other accessories used with this phone for body-worn operations must not contain any metallic components and must provide at least 0.591 inches (1.5 centimeters) separation distance between the antennas and the user’s body.For more information about RF exposure, visit the FCC website at www.fcc.gov.Specific Absorption Rates (SAR) for Wireless PhonesThe SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a wireless handset.The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the phone emits. All phone models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the level reported to the FCC. This is because of a variety of factors including its proximity to a base station antenna, phone design and other factors. What is important to remember is that each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All phones must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported SAR values of Your Kyocera Event are:PCS mode (Part 24):Head: 1.26 W/kg; Body-worn: 0.65 W/kg
30 Important Safety InformationFCC Radio Frequency EmissionThis phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number: V65C5133.More information on the phone’s SAR can be found from the following FCC website: http://www.fcc.gov/oet/ea/.FCC NoticeThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:●Reorient the direction of the internal antennas.●Increase the separation between the equipment and receiver.●Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.●Consult the dealer or an experienced radio/TV technician for help.
Important Safety Information 31The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.Model: Event (C5133)Serial No.:Owner’s Record
32 Manufacturer’s WarrantyYour phone has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.Kyocera Communications, Inc. (“KYOCERA”) offers you, the original purchaser who has purchased the enclosed subscriber unit (“Product”) only from an authorized dealer in the United States, a limited warranty that the Product, including accessories in the Product’s package, will be free from defects in material or workmanship as follows:A. ONE (1) YEAR LIMITED WARRANTY: For a period of one (1) year from the date of original purchase, KYOCERA will, at its option, either repair or replace a defective Product (with new or rebuilt parts/replacements).B. LIMITED WARRANTY ON REPAIRED/REPLACED PRODUCTS: For a period equal to the remainder of the limited warranty period on the original Product or, on warranty repairs which have been effected on Products for 90 days after the date of its repair or replacement, whichever is longer, KYOCERA will repair or replace (with new or rebuilt parts/replacements) defective parts or Products used in the repair or replacement of the original Product under the Limited Warranty on it.Proof that the Product is within the warranty period in the form of a bill of sale or warranty repair document that includes the date of purchase, Product serial number and the authorized dealer’s name and address, must be presented to obtain warranty service. This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. Transfer or resale of a Product will automatically terminate warranty coverage with respect to it.This limited warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks. Also this limited warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by KYOCERA for charging the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, or (iii) the battery has been used in equipment other than the Kyocera device for which it is specified.Manufacturer’s WarrantyManufacturer’s Warranty
Manufacturer’s Warranty 33This limited warranty covers the Product only as originally supplied and does not cover and is void with respect to the following: (i) Products which have been improperly installed, repaired, maintained or modified (including the antenna); (ii) Products which have been subjected to misuse (including Products used in conjunction with hardware electrically or mechanically incompatible or Products used with software, accessories, goods or ancillary or peripheral equipment not supplied or expressly authorized by KYOCERA for use), abuse, accident, physical damage, abnormal use or operation, improper handling or storage, neglect, exposure to fire, water or excessive moisture or dampness or extreme changes in climate or temperature; (iii) Products operated outside published maximum ratings; (iv) cosmetic damage; (v) Products on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) customer instruction; (vii) cost of installation, set up, removal or reinstallation; (viii) signal reception problems (unless caused by defect in material or workmanship); (ix) damage the result of fire, flood, acts of God or other acts which are not the fault of KYOCERA and which the Product is not specified to tolerate, including damage caused by mishandling and blown fuses; (x) consumables (such as memory cards, fuses, etc.); (xi) third party software or applications, data and equipment not originally supplied with the Product; (xii) any Product in which the software has not been updated to the current version; (xiii) any Product in which the operating system has been unlocked (allowing installation of a third party operating system); or (xiv) any Products which have been opened, repaired, modified or altered by anyone other than KYOCERA or a KYOCERA authorized service center. Before returning any Product for service, be sure to back up data and remove any confidential, proprietary, or personal information from the Product. KYOCERA is not responsible for damage to or loss of any software, applications, data or removable storage media.This warranty is valid only in the United States.REPAIR OR REPLACEMENT, AS HEREIN ABOVE PROVIDED, IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE LIMITED WARRANTY. KYOCERA SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, LOST SALES, LOSS OF DATA, LOSS OF USE OF THE PRODUCT, OR ANTICIPATED PROFITS ARISING OUT OF USE OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT OR LOST APPLICATIONS). THIS WARRANTY DOES NOT COVER PRODUCTS SOLD “AS IS” OR “WITH ALL FAULTS.” KYOCERA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THE PRODUCTS.
34 Manufacturer’s WarrantyTHE DURATION OF IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY.Some States do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.This limited warranty gives you specific legal rights, and you may have other rights which vary from State to State.To obtain warranty service, contactKyocera Communications, Inc.Attention : Customer Services for Wireless ProductsPhone : 1-800-349-4478Web : http://www.kyocera-wireless.com
End User License Agreement 35Kyocera Communications, Inc. (“Kyocera”) End User License AgreementCAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS (“AGREEMENT”) BEFORE USING OR OTHERWISE ACCESSING THE SOFTWARE OR SERVICES PROVIDED WITH YOUR KYOCERA DEVICE. THE SOFTWARE AND SERVICES PROVIDED WITH YOUR KYOCERA DEVICE ARE SOLELY FOR PERSONAL USE BY YOU, THE ORIGINAL END USER, AS SET FORTH BELOW.BY ACTIVATING, USING, DOWNLOADING OR INSTALLING THIS KYOCERA DEVICE AND/OR THE SOFTWARE PROVIDED WITH IT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE, DOWNLOAD OR OTHERWISE ACCESS THE SOFTWARE OR SERVICES AND (I) PROMPTLY RETURN THE SOFTWARE OR SERVICE TO KYOCERA OR DELETE IT; OR (II) IF YOU HAVE PURCHASED THE KYOCERA DEVICE ON WHICH THE SOFTWARE OR SERVICE IS PRE-INSTALLED, PROMPTLY RETURN THE DEVICE AND THE ACCOMPANYING SOFTWARE (INCLUDING DOCUMENTATION AND PACKAGING) TO KYOCERA OR THE KYOCERA AUTHORIZED DISTRIBUTOR FROM WHICH YOU PURCHASED THE KYOCERA DEVICE.License: Subject to the terms and conditions of this Agreement and any other terms that may be incorporated by reference or otherwise presented to you prior to your use of the Software, Kyocera grants you a limited, non-exclusive, license to use Kyocera and third party proprietary software and services found on your Kyocera device and/or packaged with your Kyocera device, including any updates to such material by whatever means provided, and any related documentation (“Software”). You may use the Software only as expressly authorized by this Agreement.Limitations: This Software is licensed for use only on the single Kyocera device you originally purchased. You acknowledge and agree that ownership of the Software and all other rights associated with the Software not expressly granted in this Agreement are retained by Kyocera or its suppliers or licensors. You are not permitted to, in any way, distribute the Software or make it available over a network for use on more than the single Kyocera device for which it was originally supplied. The Software may be copied only as permitted by applicable law and as necessary for backup purposes. You may not remove any proprietary notices or labels on the Software or any copies thereof. You may not in any way, modify, reverse End User License Agreement
36 End User License Agreementengineer, decompile, disassemble or create derivative works based on the Software (except to the extent that this restriction is expressly prohibited by law). You agree that you will not attempt to circumvent, disable or modify any security technology associated with the Software. You may use the Software only in a manner that complies with all applicable laws in the jurisdictions in which you use it, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights and/or the export control regulations.Some of the Software packaged with your Kyocera device may be provided by third parties (“Third Party Software”). Third Party Software may also be available from third party content distributors such as application stores. Third Party content may be subject to different or additional terms and conditions as determined by the Third Party Software provider. THIRD PARTY SOFTWARE IS NOT A KYOCERA PRODUCT. KYOCERA IS NOT RESPONSIBLE FOR AND HAS NO LIABILITY WITH REGARD TO THIRD PARTY SOFTWARE.Open Source Software: The Software contains certain open source software which may be subject to the GNU General Public License (“GPL”), GNU Library/ Lesser General Public License (“LGPL”) and/or other copyright licenses, disclaimers and notices (“Open Source License Terms”). The applicable Open Source License Terms for the corresponding Open Source Software are reproduced and available at http://www.opensource.org/licenses. Please refer to the Open Source License Terms regarding your rights under such licenses to the Open Source Software. To the extent any such agreement requires that Kyocera provide you the rights to copy, modify, distribute or otherwise use any Open Source Software that are inconsistent with the limited rights granted to you in this Agreement, then such rights in the applicable Open Source License shall take precedence over the rights and restrictions granted in this Agreement, but solely with respect to such Open Source Software.Disclaimer of Warranty and Liability: THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. KYOCERA FURTHER DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, ACCURACY, CORRESPONDENCE WITH DESCRIPTION AND SATISFACTORY QUALITY. TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE REMAINS WITH YOU. IN NO EVENT WILL KYOCERA, ITS EMPLOYEES, OFFICERS, SHAREHOLDERS, LICENSORS,
End User License Agreement 37SUPPLIERS, CARRIER OR DISTRIBUTOR CUSTOMERS OR AFFILIATES BE HELD LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SOFTWARE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR ANY OTHER THEORY, EVEN IF KYOCERA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY IS DEEMED TO HAVE FAILED ITS ESSENTIAL PURPOSE. KYOCERA’S TOTAL LIABILITY FOR ANY DAMAGES UNDER THIS AGREEMENT SHALL NEVER EXCEED THE PURCHASE PRICE YOU PAID FOR THE KYOCERA DEVICE.No software is fault free. The Software is designed for use in systems that do not require fail-safe performance. You may not use the software in any device or system in which a malfunction of the software would result in foreseeable risk of loss, injury or death to any person. This includes operation of nuclear or infrastructure facilities, medical equipment, aircraft navigation or communication systems or use in risky or dangerous situations or environments.Consent to Use of Data: You agree that Kyocera, its affiliates and its designated agents may collect and use technical and related information, gathered in any manner, as part of its product support services. Kyocera, its affiliates and designated agents may use this information solely to improve its products or to provide customized services or technologies to you. Kyocera will collect and use this information in accordance with its privacy policy and accordance with applicable data protection laws. Kyocera, its affiliates and designated agents may disclose this information to others, but not in a form that personally identifies you. Modification of Software and Terms of Use: Kyocera reserves the right to from time to time modify any portion of the Software. Kyocera may be required to take these actions due to restrictions from third party licensors or due to safety or security concerns or government restrictions or court orders.Kyocera reserves the right to modify the terms of this Agreement at its sole discretion. Any such modification will be effective upon Kyocera or a Kyocera affiliate or agent sending notice to you by email, text message, other electronic communication or postal mail. Your continued use of the Software after such notice will constitute your binding acceptance of the Agreement as revised.
38 End User License AgreementAdditionally, some Software may be subject to different or additional terms presented to you through a separate click-through or other type of agreement or notice prior to your use of such Software.Ter mination: This License Agreement will automatically terminate without notice from or action by Kyocera if you fail to comply with any term hereof.Governing Law: This Agreement is governed by the laws of State of California except any conflict of law provisions. The U.N. Convention on Contracts for the International Sales of Goods is hereby excluded in its entirety from this Agreement.Severability: If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining provisions will not in any way be impacted or impaired.Entire Agreement: By using or otherwise accessing the Software, you agree that this Agreement sets forth the entire agreement between you and Kyocera with regard to the Software and supersedes all prior agreements, notwithstanding the terms of any such agreements.
Important Message From Virgin Mobile 39Important Information about this device’s “open” architecture. This device is an “open” device. What that means is that you are free to use it to access the Internet as you see fit. You may go to websites you like and you may download or use applications or software that you choose.Please take care to visit only trusted websites and download applications only from trusted entities. Virgin Mobile has no control over websites you visit or applications and software you download, and Virgin Mobile’s policies do not apply to those websites, applications or software. The websites you visit may place “cookies” or other files on your device when you visit them. Downloaded applications or software may access, use or share information on your device, like your contacts or your location. Although Virgin Mobile is excited to allow our customers to make their own choices about the Internet sites you wish to visit or the applications or software you’d like to use, we do want to remind you that Virgin Mobile is not able to help you troubleshoot issues connected with your use of non-Virgin Mobile applications or software (such as the ones you may select and download to your device). Virgin Mobile also will not be able to provide you credits for applications or software that you download from sources other than Virgin Mobile. And, Virgin Mobile is not liable for the websites you visit or anything you download or cause to be downloaded to your device. Damage related to websites visited or downloads to your device may not be covered by Virgin Mobile’s return policy, or your device insurance policy. For more information about Virgin Mobile’s policies, products or services, please visit us at www.virginmobileusa.com.Important Message From Virgin Mobile

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