Kyocera E4281 Cellular/ PCS CDMA/ GSM/ EDGE Handset with Bluetooth User Manual
Kyocera Corporation Cellular/ PCS CDMA/ GSM/ EDGE Handset with Bluetooth Users Manual
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Users Manual
DuraXTP
User Guide
[UG template version 15b]
[Sprint_Kyocera_I-85_ug_en_150828_final]
TOC i
Table of Contents
Introduction ................................................................................................................................................... 1
About the User Guide ........................................................................................................................... 1
Get Started .................................................................................................................................................... 2
Parts and Functions .............................................................................................................................. 2
SIM Card ............................................................................................................................................... 5
Insert SIM Card ............................................................................................................................. 5
SD Card ................................................................................................................................................ 7
Insert SD Card .............................................................................................................................. 7
Remove SD Card .......................................................................................................................... 8
Battery Use ........................................................................................................................................... 9
Insert the Battery ........................................................................................................................... 9
Remove the Battery .................................................................................................................... 10
Charge the Battery ...................................................................................................................... 10
Turn Your Phone On and Off .............................................................................................................. 11
Activate Your Phone ........................................................................................................................... 12
Basic Operations ......................................................................................................................................... 13
Basics .................................................................................................................................................. 13
Navigate Through the Menus ...................................................................................................... 13
Phone Settings Menu .................................................................................................................. 14
Phone Number .................................................................................................................................... 14
Airplane Mode ..................................................................................................................................... 14
Enter Text ............................................................................................................................................ 15
Select a Text Input Mode ............................................................................................................ 15
Abc Mode .................................................................................................................................... 15
XT9 Smart Input .......................................................................................................................... 16
Text Entry Options ...................................................................................................................... 16
Copy and Paste Text .................................................................................................................. 17
Lock and Unlock Your Phone ..................................................................................................... 17
Update Your Phone............................................................................................................................. 18
Your Phone Interface .................................................................................................................................. 19
Home Screen Basics........................................................................................................................... 19
Status Bar ........................................................................................................................................... 20
TOC ii
Phone Calls ................................................................................................................................................. 24
Place and Answer Calls ...................................................................................................................... 24
Call Using the Phone Keypad ..................................................................................................... 24
Call Emergency Numbers ........................................................................................................... 25
Answer Phone Calls .................................................................................................................... 26
Place a Call from Contacts ......................................................................................................... 28
Place a Call from History ............................................................................................................ 28
History ......................................................................................................................................... 29
Call Using Your Voice ................................................................................................................. 31
Call Using a Speed Dial Number ................................................................................................ 31
Call a Phone Number with Pauses ............................................................................................. 31
Call a Phone Number in a Message ........................................................................................... 32
Set Up Speed Dialing .................................................................................................................. 32
Optional Services ................................................................................................................................ 33
Phone Call Options ..................................................................................................................... 33
Voicemail Setup .......................................................................................................................... 34
Voicemail Notification .................................................................................................................. 34
Retrieve Your Voicemail Messages ............................................................................................ 35
Caller ID Blocking ....................................................................................................................... 35
Call Waiting ................................................................................................................................. 35
Conference Calling ..................................................................................................................... 36
Call Forwarding ........................................................................................................................... 36
Call Settings ........................................................................................................................................ 37
Abbreviated Dialing ..................................................................................................................... 37
Any Key Answer Mode ................................................................................................................ 38
Open/Close Flip Mode ................................................................................................................ 38
Auto-Answer Mode ..................................................................................................................... 38
Plus Code Dialing ....................................................................................................................... 38
Sprint Direct Connect .................................................................................................................................. 40
About Sprint Direct Connect ............................................................................................................... 40
Before Making Your First Direct Connect Call .................................................................................... 40
Direct Connect Settings ...................................................................................................................... 40
Turn Direct Connect On and Off ................................................................................................. 40
One Touch DC ............................................................................................................................ 41
Beep During a DC Call ................................................................................................................ 41
TOC iii
Your Direct Connect Number .............................................................................................................. 42
Dial Direct Connect Numbers ..................................................................................................... 42
Save a Direct Connect Number .................................................................................................. 42
Display Your Direct Connect Number ......................................................................................... 43
Make and Answer Direct Connect Calls ............................................................................................. 44
Make a Direct Connect Call by Entering a Number .................................................................... 44
Make a Direct Connect Call From Contacts ............................................................................... 44
Make a Direct Connect Call From History .................................................................................. 45
Make a Direct Connect Call Using a Speed Dial Number .......................................................... 46
Make a Direct Connect Call With the Phone Closed .................................................................. 46
Availability Notifications .............................................................................................................. 46
Answer Direct Connect Calls ...................................................................................................... 46
End a Direct Connect Call ........................................................................................................... 47
Direct Connect Permissions ........................................................................................................ 48
Call Alerts ............................................................................................................................................ 49
Send a Call Alert ......................................................................................................................... 49
Reply to a Call Alert .................................................................................................................... 49
Group Connect .................................................................................................................................... 50
Make Group Connect Calls ......................................................................................................... 50
Group Connect Call Information ................................................................................................. 52
TeamDC .............................................................................................................................................. 52
Set Up a TeamDC Group ............................................................................................................ 52
Update TeamDC Groups ............................................................................................................ 53
Make a TeamDC Call .................................................................................................................. 53
Remove Yourself From a TeamDC Group ................................................................................. 54
TeamDC Call Information ........................................................................................................... 54
Opt-In TeamDC ........................................................................................................................... 54
Choose Active Groups ................................................................................................................ 54
Invites .................................................................................................................................................. 55
Send an Invite ............................................................................................................................. 55
Reply to an Invite ........................................................................................................................ 55
Contacts ...................................................................................................................................................... 56
Get Started with Contacts ................................................................................................................... 56
Add a Contact ..................................................................................................................................... 56
View Contacts ..................................................................................................................................... 57
TOC iv
Contacts List Options .......................................................................................................................... 58
Edit a Contact ...................................................................................................................................... 59
Add or Edit Information for a Contact ......................................................................................... 59
Add a Number to a Contact ........................................................................................................ 59
Assign a Picture to a Contact ...................................................................................................... 60
Assign a Ringtone to a Contact or a Group ................................................................................ 60
Assign a Vibrate Type to a Contact or a Group .......................................................................... 60
Delete a Contact or a Group ............................................................................................................... 61
Add a Group Contact .......................................................................................................................... 61
Edit a Group Contact........................................................................................................................... 61
Add Members to a Group ............................................................................................................ 62
Remove Members from a Group ................................................................................................ 62
Delete a Group Contact .............................................................................................................. 62
Share a Contact .................................................................................................................................. 62
Assign Speed Dial Numbers ............................................................................................................... 63
Import Contacts ................................................................................................................................... 63
Back Up Contacts ............................................................................................................................... 64
ICE (In Case of Emergency) Contacts ................................................................................................ 64
Secret Contacts Entries ...................................................................................................................... 65
Dial Sprint Services ............................................................................................................................. 65
Messaging and Internet ............................................................................................................................... 67
Text and Multimedia Messaging ......................................................................................................... 67
Send a Message ......................................................................................................................... 67
New Messages Notification ......................................................................................................... 67
Manage Message Conversations ............................................................................................... 68
Threaded Messaging .................................................................................................................. 68
Messaging Settings ............................................................................................................................. 70
Simple Data Exchange ....................................................................................................................... 72
Email ................................................................................................................................................... 74
Set Up an Email Account ............................................................................................................ 74
Download Games, Ringtones, and More ............................................................................................ 74
My Content Manager........................................................................................................................... 76
Shopping ............................................................................................................................................. 77
Web and Data ..................................................................................................................................... 77
Launch a Web Connection .......................................................................................................... 77
TOC v
Data Services General Information ..................................................................................................... 77
Your User Name ......................................................................................................................... 77
Data Connection Status and Indicators ...................................................................................... 78
Browser ............................................................................................................................................... 78
Camera and Video ...................................................................................................................................... 82
Take Pictures and Record Videos ...................................................................................................... 82
Take a Picture ............................................................................................................................. 82
Assign Pictures ........................................................................................................................... 83
Camera Mode Options ................................................................................................................ 83
Camera Settings ......................................................................................................................... 85
Record Videos ..................................................................................................................................... 85
Record a Video ........................................................................................................................... 85
Camcorder Mode Options ........................................................................................................... 86
Camcorder Settings .................................................................................................................... 87
Store Pictures and Videos .................................................................................................................. 87
Set Storage Options .................................................................................................................... 87
In Phone Folder .......................................................................................................................... 88
On Memory Card Folder ............................................................................................................. 88
In Phone and Memory Card Folder Options ............................................................................... 88
Review Pictures and Videos in the Assigned Media Folder ....................................................... 89
Other Settings ............................................................................................................................. 89
Send Pictures or Videos ............................................................................................................. 89
Useful Apps and Features ........................................................................................................................... 91
Alarm ................................................................................................................................................... 91
Activate This Device ............................................................................................................................ 91
Calendar .............................................................................................................................................. 92
Add an Event to the Calendar ..................................................................................................... 92
Add a To Do List Item to the Calendar ....................................................................................... 93
Calendar Event Alerts ................................................................................................................. 93
View Calendar Events ................................................................................................................. 94
Delete Calendar Events .............................................................................................................. 94
Bluetooth ............................................................................................................................................. 95
Bluetooth Information .................................................................................................................. 95
Enable the Bluetooth Feature ..................................................................................................... 95
Supported Bluetooth Profiles ...................................................................................................... 96
TOC vi
Bluetooth Settings Menu ............................................................................................................. 96
Change the Device Name ........................................................................................................... 97
Pair Bluetooth Devices ................................................................................................................ 97
View the Trusted Devices List..................................................................................................... 97
Send Information Using Bluetooth .............................................................................................. 98
Update Phone ..................................................................................................................................... 98
Sprint Mobile Sync .............................................................................................................................. 99
Connect Your Phone to Your Computer ........................................................................................... 100
File Manager ..................................................................................................................................... 100
SD Card Settings .............................................................................................................................. 102
SD Card Folders ....................................................................................................................... 103
Voice Services .................................................................................................................................. 103
Automatic Speech Recognition (ASR) ...................................................................................... 104
Manage Voice Memos .............................................................................................................. 107
Assigned Media ................................................................................................................................. 109
Calculators ........................................................................................................................................ 109
Calculator .................................................................................................................................. 109
Tip Calculator ............................................................................................................................ 109
Unit Converter ........................................................................................................................... 109
Countdown ........................................................................................................................................ 110
Stopwatch ......................................................................................................................................... 110
World Clock ....................................................................................................................................... 110
Notepad ............................................................................................................................................. 111
Flashlight ........................................................................................................................................... 111
SIM Toolkit ........................................................................................................................................ 112
Input PIN/PUK ................................................................................................................................... 112
Settings ..................................................................................................................................................... 113
Volume Settings ................................................................................................................................ 113
Adjust the Phone’s Volume Settings ......................................................................................... 113
Silence All ................................................................................................................................. 113
Ringtone Settings .............................................................................................................................. 113
Display Settings ................................................................................................................................ 115
Change the Screensaver .......................................................................................................... 115
Change the Brightness ............................................................................................................. 115
Change the Font Size ............................................................................................................... 115
TOC vii
Change the Backlight Settings .................................................................................................. 116
Set the Notification Pop-up ....................................................................................................... 116
Select a Picture ID .................................................................................................................... 116
Power Save Mode ..................................................................................................................... 117
Change the Clock/Calendar Display ......................................................................................... 117
Set a Custom Greeting ............................................................................................................. 117
Change the Phone’s Menu Style .............................................................................................. 117
Keyguard ........................................................................................................................................... 117
Text Entry .......................................................................................................................................... 118
Phone Information ............................................................................................................................. 118
Security Settings ............................................................................................................................... 119
Lock Phone ............................................................................................................................... 119
Limit Use ................................................................................................................................... 120
Reset Your Phone and Phone Content .................................................................................... 121
Delete Phone Content ............................................................................................................... 121
Accessibility Settings......................................................................................................................... 122
Voice Guide............................................................................................................................... 122
Voice Recognition ..................................................................................................................... 123
TTY Mode ................................................................................................................................. 123
Font Size ................................................................................................................................... 124
Vibrate Type .............................................................................................................................. 124
Hearing Aid Device Compatibility.............................................................................................. 124
Screen Contrast ........................................................................................................................ 125
Mono Audio ............................................................................................................................... 125
Phone Setup Options ........................................................................................................................ 125
Airplane Mode ........................................................................................................................... 125
Alerts ......................................................................................................................................... 125
Call Setup .................................................................................................................................. 127
Time & Date Settings ................................................................................................................ 127
Data Settings ............................................................................................................................ 127
Headset Mode ........................................................................................................................... 129
Language Settings .................................................................................................................... 129
Location Settings ...................................................................................................................... 129
Roaming .................................................................................................................................... 130
Roaming Guards ....................................................................................................................... 131
TOC viii
Navigation Key Shortcuts .......................................................................................................... 132
Direct Connect Button ............................................................................................................... 132
Copyright Information ................................................................................................................................ 134
For Assistance .......................................................................................................................................... 135
Troubleshooting ................................................................................................................................ 135
Specifications .................................................................................................................................... 135
Sprint Account Information and Help ................................................................................................ 136
Sprint Account Passwords ........................................................................................................ 136
Manage Your Account .............................................................................................................. 137
Sprint Support Services ............................................................................................................ 137
Index .......................................................................................................................................................... 139
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new DuraXTP. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Instructions to perform tasks in this guide may change depending on the software version on your phone.
All screens in this guide are simulated. Actual displays may vary.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Get Started 2
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: All screens in this guide are simulated. Actual displays may vary. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Get Started 3
Part
Description
Smart Sonic Receiver
(internal)
Lets you hear the caller and automated prompts. Place your ear
around the internal receiver and adjust the position of the phone to find
the best hearing point depending on the surrounding environment.
Main Screen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, the date and time, and the signal and
battery strength.
Softkeys
Let you select softkey actions or menu items corresponding to the
bottom left and right lines on the main screen while the phone is open.
Volume Button
Allows you to adjust the ringtone volume in standby mode or the voice
volume during a call.
MENU/OK Key
Lets you access the phone’s menus and selects the highlighted choice
when navigating through a menu.
CAMERA Key
Lets you activate the camera or video mode and take pictures and
videos with the phone open.
TALK Key
Allows you to place or receive calls, answer Call Waiting, use 3-Way
Calling, or activate Automatic Speech Recognition (ASR).
SPEAKER Key
Lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call or activate Automatic Speech
Recognition (ASR).
Emergency Contacts Key
Lets you access your In Case of Emergency (ICE) contacts. See ICE
(In Case of Emergency) Contacts.
Primary Microphone
Transmits your voice and ambient sound during voice calls, voice
recordings and videos
Navigation Key
Lets you scroll through the phone’s menu options.
BACK Key
Deletes characters from the display in text input mode. When in a
menu, pressing it returns you to the previous menu. This key also
allows you to return to the previous screen in a data session
END/POWER Key
Lets you turn the phone on or off, end a call, or cancel your input and
return to standby mode.
Keypad
Lets you enter numbers, letters, and characters, and perform
functions.
Get Started 4
Part
Description
Call List Button
Lets you display the recent call history, end a call, or unlock the
keyguard.
External Speaker Button
Lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call or activate Automatic Speech
Recognition (ASR).
Camera Lens
As part of the built-in camera, lets you take pictures and videos.
Secondary Microphone
Suppresses background noise improving audio quality for the other
party during voice calls except in speakerphone mode.
Flash
Allows you to take pictures or record videos in low light situations. It
can also work as a flashlight. See Flashlight.
Direct Connect Button (DC
Button)
Allows you to make Direct Connect calls, send Call Alerts, and view
Direct Connect call history. See Sprint Direct Connect.
Outer Screen
Displays information such as the call status, the date and time, and the
signal and battery strength.
USB/Charging Port
Allows you to connect the phone and the USB cable for use with the
charger adapter or other compatible accessories.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Headset Jack
Allows you to plug in an optional headset for convenient, hands-free
conversations.
microSD Card Slot (internal)
Holds an optional SD card to support external memory. The SD
compartment is behind the battery. See Insert SD Card.
SIM Card Slot (internal)
Holds the SIM card. The SIM compartment is behind the battery. See
Insert SIM Card.
Battery Cover Screw
Opens the battery cover to replace the battery.
Internal Antenna
Facilitates reception and transmission. To maximize performance, do
not obstruct while using the phone.
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the display area as
it may compromise the hearing quality.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 5
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● SIM card is the property of the company.
● SIM card is replaceable (at cost) in case of loss/damage.
● Return SIM card to the company when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. To use your phone outside the Sprint network, you must
insert a valid SIM card into the SIM card slot. Remember to power off your phone before inserting a SIM
card.
Get Started 6
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the SIM card holder in the direction of the arrow to unlock it ( ).
3. Raise the flap of the SIM card holder with your finger ( ).
4. Place the SIM card into the holder, with the gold contacts facing down and the cut off corner on
the bottom right ( ).
5. Lower the flap of the SIM card holder ( ) and slide the flap in the direction of the arrow to lock it
().
6. Place the battery back into its compartment and replace the battery cover.
Get Started 7
Note: When you turn your phone on for the first time with a new SIM card, you will be asked to enter a
PIN code to unlock your SIM. For details, see Input PIN/PUK.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. The company is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the card holder in the direction of the arrow to unlock it ( ).
3. Raise the flap of the card holder with your finger ( ).
4. Insert a SD card into the flap of the holder. Make sure to check the position of the gold terminals
().
Get Started 8
Note: Putting undue pressure on the flap of the card holder may damage it.
5. Replace the flap of the card holder and gently press it ( ), and then slide the flap in the direction
of the arrow to lock it ( ).
6. Place the battery back into its compartment and replace the battery cover.
Note: To format the SD card, see Format the SD card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the card holder to unlock it, and raise the flap with your finger.
3. Carefully remove the SD card.
4. Gently press the flap of the card holder, and then slide the flap to lock it.
5. Place the battery back into its compartment and replace the battery cover.
Get Started 9
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing battery with no charge remaining. Saved information and settings may
become lost or changed, or battery may become unusable. Charge once every six months if the
phone will be unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Using a coin, rotate the battery cover screw in a counter-clockwise direction until it is loose.
Note: The battery cover screw is permanently mounted on the cover and cannot be removed.
2. Insert your fingernail into the slot at the bottom of the battery cover and lift the cover off gently.
3. Insert the battery into the battery compartment, making sure the connectors align. Gently press
down to secure the battery.
Get Started 10
4. Replace the battery cover, making sure all the tabs are secure and there are no gaps around the
cover.
5. Using a coin, rotate the battery cover screw in clockwise direction until the cover locks.
CAUTION! Make sure you lock the battery cover properly to maintain the phone's waterproof capability.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Make sure the power is off so that you don’t lose any stored numbers or messages.
2. Insert a coin into the slot on the back cover and turn it counter-clockwise to open the back cover.
3. Remove the battery and replace the cover. See Insert the Battery.
CAUTION! Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Charge the Battery
Follow these instructions to charge your phone’s battery.
1. Open the cover to the USB/charging port on the left side of the phone.
Get Started 11
2. Plug the smaller end of the micro-USB cable into the phone’s USB/charging port.
3. Plug the other end of the USB cable into the charger, and then plug the charger into an electrical
outlet.
4. When charging is complete, remove the cable from the port and close the cover. Press around
the edges of the cover to ensure that it is securely closed.
CAUTION! Be sure all ports and covers are properly sealed to maintain the phone's waterproof capability
Note: Before turning on your phone, charge the battery fully with the charger that came with your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Open the phone and press .
Your phone will power on.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
■ Open the phone and press and hold for two seconds until you see the powering-down
animation on the main screen.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Get Started 12
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• If an error occurs, press ACTIVATE (left softkey) to override auto-activation and start the
manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the END/POWER key while the phone is being activated. Pressing the END/POWER
key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Basic Operations 13
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a menu,
press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by highlighting it and
pressing . If the option is numbered, you can select it by pressing the corresponding number on the
phone’s keypad.
For example, to view the Icon Glossary screen:
1. Press to access the main menu.
2. Select Settings by highlighting it and pressing .
3. Select Phone Info by highlighting it and pressing .
4. Select Icon Glossary by highlighting it and pressing .
For the purposes of this guide, the above steps condense into:
Press > Settings > Phone Info > Icon Glossary.
Back Up Within a Menu
To go to the previous menu:
■ Press .
To return to standby mode:
■ Press .
Basic Operations 14
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, press > Settings.
For more information, see Settings.
Phone Number
Follow the instructions below to display your phone number and other information about your phone and
account.
Press > Settings > Phone Info > Phone#/User ID.
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, such as games and voice memos, when
you are on an airplane or in any other area where making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or receive any calls or access online information.
1. Press > Settings > Others > Airplane Mode.
2. Read the disclaimer and press OK (left softkey).
3. Select an option from the following:
On to activate Airplane Mode. Airplane Mode will be deactivated when you turn the phone off.
Off to deactivate Airplane Mode.
On Power-up to activate Airplane Mode each time you turn the phone on.
While in Airplane Mode, your phone’s screen will display the airplane mode icon ( ).
Basic Operations 15
Enter Text
You can type on your phone using the keypad.
Select a Text Input Mode
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are
prompted to enter text.
1. From a screen where you can enter text, press OPTIONS (right softkey) to change the text mode.
(If you are in the message entry screen, press OPTIONS [right softkey] > Text Mode.)
2. Select one of the following options:
Abc to enter characters by using the alphabet mode. See Abc Mode.
XT9Word to enter text using a predictive text system. See XT9 Smart Input.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticons to enter “emoticons.” (This is available, for example, when composing a message
or when editing a Schedule or To Do description in Calendar.)
Paste List to paste copied or cut text (if applicable).
Web Shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Text Options to display the text entry options menu (if applicable). See Text Entry Options.
Tip: When entering text, press to change the capitalization style as Abc > ABC > abc (ABC mode),
or as XT9Word > XT9WORD > XT9word (T9Word mode). The selected style is displayed in the bottom-
right corner of the screen, above the right softkey label (if applicable).
Abc Mode
In Abc mode, also known as multi-tap entry, you press keys one, two, three, or four times to enter the
letters you see on the keypad.
By default, the first letter of a sentence is capitalized and the following letters are lowercased. To switch
between lowercase and uppercase, press the key. After a character is entered, the cursor
automatically advances to the next space after two seconds or when you enter a character on a different
key.
1. Select the Abc text input mode. See Select a Text Input Mode.
Basic Operations 16
2. Press the corresponding key repeatedly until the correct letter appears. For example, to enter
“Abc,” press once for “a,” twice for “b,” and three times for “c.”
XT9 Smart Input
XT9 Smart Input is a predictive text input technology which uses the word database to analyze the letters
you enter and create a suitable word.
Enter Text in the XT9 Mode
1. Select the XT9Word text input mode. See Select a Text Input Mode.
2. Press the corresponding keys once per letter to enter a word. (For example, to enter the word
“Bill,” press .) (If you make a mistake, press to erase a single
character. Press and hold to erase an entire word.)
3. As you type, a word choice list opens. (The word may change as you type.) Press the navigation
key to scroll to the word you want to enter and press OK (left softkey) or to select it.
If the word you want is not displayed after you have entered all the letters see Add a Word to
the XT9 Database.
Add a Word to the XT9 Database
If the word you want to enter is not displayed in the word choice list when you are using XT9 Input, add it
to the database.
1. While you are in XT9Word mode, enter a letter. (A word choice list opens.)
2. Scroll down the list and select <Add Word>.
3. Enter a word and press SAVE (left softkey). The word will appear as an option the next time you
scroll through options during XT9 Text Input.
For more information about XT9 Smart Input, visit the Nuance website at www.nuance.com/.
Text Entry Options
The text entry options menu allows you to specify a suitable feature during the text entry process. See
Text Entry for the options available from the settings menu.
1. When entering text, press OPTIONS (right softkey) > Text Options.
2. Highlight an option and press .
Word Complete to suggest possible words based on letters you have entered.
Next Word Complete to automatically display the word that may follow the current text input.
Basic Operations 17
Phrase Complete to set the phone to predict possible phrases after one word with a space is
entered.
Word Scan to allow the predictive text input system to recognize words by searching
Contacts.
Word Choice List to select whether to display the word choice list.
Input Language to select the language to enter (English or Spanish).
My Words to edit or delete custom words you have added to the predictive text database.
• Add Word to store words that you frequently use.
Select Text to select text for copying, cutting or adding (if applicable).
Delete All to delete all text (if applicable).
Help to view the XT9 instructions.
Copy and Paste Text
You can copy and paste the text in the text entry field.
1. In the text entry field, move the cursor next to the text you want to copy and press OPTIONS
(right softkey) > Text Options > Select Text.
2. Press the navigation key and highlight the text you want to copy.
3. Press NEXT ACT… (left softkey) > Copy. The text is saved in the Paste List.
4. In the text entry field, move the cursor to the place where you want to paste the text to and press
OPTIONS (right softkey) > Paste List. (On the message entry screen, press OPTIONS [right
softkey] > Text Mode > Paste List.)
5. Press the navigation key to scroll to the text you want to paste and press .
Note: This feature is not available where you cannot select the text input mode or in the Web application.
Lock and Unlock Your Phone
When your phone is locked using the Lock Phone feature, you can only make calls to 9-1-1 and the ICE
contacts.
Lock Your Phone
1. Press > Settings > Lock Phone.
2. Enter your lock code.
3. Select Auto Lock > Lock Now.
Basic Operations 18
Tip: The first time you access the Lock Phone menu, you will be advised to change the default lock code
by pressing CHANGE (left softkey). Enter and re-enter your new lock code to proceed. For details, see
Change the Lock Code.
Unlock Your Phone
1. From standby mode, press UNLOCK (left softkey).
2. Enter your lock code.
Tip: You can access the ICE contacts by pressing ICE (right softkey) when your phone is locked using
the Lock Phone feature. For more information, see ICE (In Case of Emergency) Contacts.
Update Your Phone
From time to time, updates may become available for your phone.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
1. Press > Tools > Update Phone.
2. Select an option:
Update Profile to update the profile on your phone.
Update PRL to update the preferred roaming list.
Update Firmware to update your phone’s software.
Your phone automatically downloads and installs any available updates.
Your Phone Interface 19
Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, notification icons, etc.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. For
information about modifying the Home screen appearance, see Display Settings.
Home Screen Layout
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Notification area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, and more.
Left Softkey
(MESSAGING)
Press the left softkey to quickly access messaging.
Right Softkey
(CONTACTS)
Press the right softkey to quickly access your Contacts list.
Your Phone Interface 20
Status Bar
Your phone’s status and notifications are available at a glance at the top of the screen. The status bar at
the top of your phone's display screen provides information about your phone's status and options. The
following tables identify the symbols you’ll see on your phone’s display screen.
Main Status Icons
Icon
Status
Network (full signal)
Network (no signal)
Data services GSM available
Direct Connect: Off
Direct Connect: Unavailable
Direct Connect: Speaker On
Direct Connect: Speaker Off
Data service available
Data service dormant
Data service unavailable
Network (roaming)
Bluetooth® : Enabled
Bluetooth : Visible
Bluetooth : Connected
Your Phone Interface 21
Icon
Status
Bluetooth : Connected via HFP
Bluetooth : Connected via A2DP
Battery (full charge)
Battery charging (animated)
Ringtone & vibrate
1 Beep
1 Beep and Vibrate
Ringtone Off
Vibrate All
Silence All
Location On
Location Off
TTY Mode
Alarm On
Hearing aid
Multitasking virtual machine
Your Phone Interface 22
Main Notification Icons
Icon
Notification
Voice Missed Calls
Direct Connect Missed Calls
Direct Connect Call Alert
New Messages
New Voicemail
New Urgent/CMAS Alert Messages
Multiple Alerts
Multiple Alerts (Urgent)
Application Alerts
Calendar
Camera Icons
Icon
Description
Beach/Snow Mode
Scenery Mode
Mirror Image Mode
Night/Dark Mode
Your Phone Interface 23
Icon
Description
Self-Timer (5 Seconds)
Self-Timer (10 Seconds)
Multiple Shots
Camera Resolution (5.0M)
Camera Resolution (3.2M)
Camera Resolution (2.0M)
Camera Resolution (1.3M)
Camera Resolution (0.3M)
Camera Resolution (0.1M)
Video Resolution (QVGA)
Video Resolution (QCIF)
Saving to Phone
Saving to Memory Card
Camera Flash On This Shot
Camera Flash Always On or Video Light On
Automatic Camera Flash
Phone Calls 24
Phone Calls
With our wireless service and your phone’s calling features, you can enjoy clear phone calls across the
country.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Note: The calling information in this section refers to traditional wireless phone calls. For information on
making and answering Direct Connect calls, Group Connect calls, and TeamDC calls, see Sprint Direct
Connect.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location.
Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Keypad
The most “traditional” way to place a call is by using the phone’s keypad.
1. Enter a phone number from standby mode. (If you make a mistake while dialing, press to
erase the numbers.)
2. Press , , or the external speaker button.
3. Press when you are finished.
Phone Calls 25
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if your phone is locked or your account is restricted.
■ Press .
Note: After you have placed an emergency call, your phone automatically enters Emergency mode.
View Options During an Emergency Call
During an emergency call, press OPTIONS (right softkey) to display your options. Highlight an option and
press .
Transfer Audio to switch the call to an external device (if applicable).
Contacts to show the Contacts list.
Phone Info to display information about your phone.
Tip: Press MY PHONE# (left softkey) to display your phone number during an emergency call.
Exit Emergency Mode
1. Press to end a 9-1-1 call.
2. Press .
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Phone Calls 26
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The LED indicator flashes.
● The backlight illuminates.
● The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the entry’s name is displayed. The caller’s
phone number may also be displayed, if available.
Note: If your phone is turned off, all calls automatically go to voicemail.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
Answer an Incoming Call with the Phone Open
■ Press to answer an incoming call. (Depending on your settings, you may also answer
incoming calls by pressing other keys. See Any Key Answer Mode.)
Answer an Incoming Call with the Phone Closed
■ When your phone rings or vibrates, press the external speaker button. (The call will be answered
in speakerphone mode.)
– or –
Open the phone to use the earpiece.
Answer an Incoming Call in Speakerphone Mode
■ Press or the external speaker button.
Answer a Roam Call with Roaming Guards Enabled
1. Press .
2. Read the message and press .
See Roaming Guards for more information on Roaming Guards.
Phone Calls 27
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
● Select Silence on the screen.
● Press , the DC button, or the volume button up or down.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
Send an Incoming Call to Voicemail
■ Select Send to Voicemail on the screen.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
Reject an Incoming Call and Send a Message
■ Press or the call list button.
– or –
Press and hold .
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
■ Select Ignore with Text.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
End Phone Calls
There are two ways to disconnect a call.
■ Press .
– or –
Press the call list button.
Phone Calls 28
After you have finished your call, the phone will display the caller’s name (if already in your Contacts),
phone number (if available), and the duration of the call. Pressing OPTIONS (right softkey) will display the
Recent History options. See History List Options for details.
Missed Call Notification
When an incoming call is not answered, your screen displays the Missed Call log. Press to dial the
phone number.
To display a Missed Alerts entry in standby mode:
1. Press > Missed Alerts.
2. Highlight the entry you wish to view and press .
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to call.
3. Press to dial the entry’s default phone number.
– or –
To dial another number from the same entry, press the navigation key right or left to display the
number, and then press .
Place a Call from History
The Recent History list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Press > History.
– or –
Press or the call list button in standby mode.
2. Highlight an entry and press .
Tip: To redial your last outgoing call, press twice.
Note: You cannot make calls from History to entries identified as No Caller ID, Private (Restricted ID), or
Unavailable ID.
Phone Calls 29
History
History keeps track of the calls placed, received, and missed on your phone.
View History
History is a list of the last 60 incoming, outgoing, or missed phone calls and Direct Connect calls including
Call Alerts and Invites. History makes redialing fast and easy. It is continually updated as new numbers or
entries are added to the beginning of the list and the oldest entries are removed from the bottom of the list.
Each entry contains the phone number (if available) and Contacts entry name (if the number is in your
Contacts). Duplicate calls (calls from the same number) may appear only once on the list.
■ From standby mode, press .
– or –
Press > History.
Tip: By default, pressing the DC button in standby mode displays your Direct Connect (including Call
Alert and Invite) call history only. See Sprint Direct Connect for details.
Note: History records only calls that occur while the phone is turned on. If a call is received while your
phone is turned off, it will not be included in History.
History Icons
You can determine if an entry was an incoming, outgoing, or missed call from the icons shown below.
Incoming
Outgoing
Missed
Phone Call
Direct Connect Call
Call Alert
Group Connect Call
TeamDC Call,
Opt-In TeamDC Call
Group Connect Invite
Phone Calls 30
Incoming
Outgoing
Missed
Opt-In TeamDC Invite
History List Options
■ To make a call from the history, see Place a Call from History.
For additional options:
1. From standby mode, press .
2. Select an entry and press OPTIONS (right softkey) to display the options list. Options may vary
according to entry:
● Call to call the selected entry.
● Send Message to send a message to the selected entry. See Send a Message.
● New Group to create a new group entry. See Add a Group Contact.
● Contact Details to display information about the entry if it has already been saved in your
Contacts.
● Save Contact to save a phone number. See Save a Phone Number.
● Delete to delete the entry. See Delete History.
● Delete All to delete all History entries. See Delete History.
● Prepend to add numbers to the beginning of the selected number.
● Allow DC Calls/Block DC Calls to allow or block a phone number for Direct Connect calls. See
Direct Connect Permissions.
● Call Alert to send an alert to someone that you’d like to talk with using a Direct Connect call. See
Send a Call Alert.
● Recent DC’s to display the Direct Connect call history.
● Remove Me to remove yourself from the TeamDC group. See Remove Yourself From a TeamDC
Group.
Delete History
You can delete individual or all entries in your History.
1. From standby mode, press .
Phone Calls 31
2. Highlight an entry you wish to delete and press OPTIONS (right softkey) > Delete.
Select Delete All to delete all entries.
3. If you are certain you want to delete one or all entries from History, press DELETE (left softkey).
Call Using Your Voice
You can make a phone call using Automatic Speech Recognition (ASR).
1. Press and hold in standby mode to activate ASR.
2. Follow the voice prompts. Say "Call" and the name of an entry saved in your Contacts or a phone
number. See Make a Voice Call Using ASR.
See Automatic Speech Recognition (ASR) for more information on ASR.
Call Using a Speed Dial Number
You can store up to 98 numbers in your phone’s speed dial memory to make contacting friends and
family easier. See Set Up Speed Dialing for information on assigning speed dial numbers.
To use speed dial for locations 2-9:
■ From standby mode, press and hold the appropriate key for approximately two seconds.
To use speed dial for locations 10-99:
■ From standby mode, enter a two-digit speed dial number, and then press .
The display confirms that the number has been dialed when it shows “Connecting...”
Call a Phone Number with Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
● Hard Pause sends the next set of numbers when you press SEND TONES (left softkey).
● 2-Sec. Pause automatically sends the next set of numbers after two seconds.
Note: You can have multiple pauses in a phone number and combine two-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter all or part of a number.
2. Press OPTIONS (right softkey) > Hard Pause or 2-Sec. Pause.
3. Enter additional numbers.
Phone Calls 32
4. Press to dial the number.
– or –
Press OPTIONS (right softkey) > Save. (You can save to a new or existing Contacts entry.)
Note: When dialing a number with a hard pause, press SEND TONES (left softkey) to send the next set
of numbers.
Call a Phone Number in a Message
You can place a call to a number that appears in a message.
1. From standby mode, press MESSAGING (left softkey) > Messages.
2. Select a message with the number you want to call and highlight the number.
3. Press .
For more information on utilizing the information in a message, see Simple Data Exchange.
Set Up Speed Dialing
Your phone can store up to 98 phone numbers in speed dial locations. To make a call using speed dial,
see Call Using a Speed Dial Number.
1. Add a number to a new or to an existing Contacts entry. See Add a Number to a Contact, if the
number is not in your Contacts.
– or –
From standby mode, press CONTACTS (right softkey), highlight an entry and press .
2. Highlight the number and press OPTIONS (right softkey) > Set Speed Dial.
3. Highlight an available speed dial location and press .
4. Press to return to the Contacts menu.
To replace a number in a speed dial location:
1. From standby mode, press CONTACTS (right softkey).
Press OPTIONS (right softkey) > Settings > Speed Numbers.
2. Highlight the assigned contact you want to replace and press OPTIONS (right softkey) > Replace.
3. Highlight a contact and press > REPLACE (left softkey).
Phone Calls 33
If the contact has more than one number, press the navigation key right or left to display the
number you want to assign and then press > REPLACE (left softkey).
To remove a number from a speed dial location:
1. From standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Speed Numbers.
3. Highlight the assigned contact you want to remove and press OPTIONS (right softkey) > Remove.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of your
calling experience.
In-call Options
Pressing OPTIONS (right softkey) during a call displays a list of available in-call features. To select an
option, highlight the option and press .
● Transfer Audio to switch the call to a Bluetooth device (if applicable).
● Save to save the current call’s phone number in your Contacts.
● Contact Details to display information about the caller stored in your Contacts (if applicable).
● Main Menu to display the phone’s main menu.
● 3-Way Call to open a call with two other parties.
● Contacts to display your Contacts list.
● Phone Info to display information about your phone.
Further options may also be available:
■ Press MUTE/UNMUTE (left softkey) to mute/unmute the microphone.
■ Press the volume button up or down to adjust the receiver volume.
■ Press or the external speaker button to turn the speaker on. Press again to turn it off.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Phone Calls 34
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. Press and hold in standby mode to dial your voicemail number.
2. Follow the system prompts to:
Create your password and press .
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
● By displaying a message on the screen.
● By sounding the assigned ringtone type.
● By displaying at the top of the screen.
To call your voicemail from the notification screen:
1. Press .
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
To set the frequency of new message alerts:
1. Press > Settings > Others > Alerts > Repeated Tone > Voicemail.
2. Select Single Tone (once only) or Repeated Tone (once every minute).
Note: When you are roaming off the network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. When your voicemail answers, press and enter your password. Roaming
rates apply when you access voicemail while roaming off the network.
Phone Calls 35
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new
messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone or from any other touch-tone phone.
Use Your Phone to Access Your Messages
1. Press and hold .
– or –
From standby mode, press MESSAGING (left softkey) > Voicemail.
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note: You are charged for airtime minutes when you are accessing your voicemail from your wireless
phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key (*).
3. Enter your password.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From standby mode, press .
2. Enter the number you want to call.
3. Press .
Your caller information will not appear on the recipient’s phone.
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
Phone Calls 36
■ Press . (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Press again.
Tip: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end
the call.
Conference Calling
With conference calling, also known as 3-Way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. Enter a number and press .
2. Once you have established the connection, press . (This puts the first caller on hold.)
3. Select Contacts, Recent History, or Enter Phone#.
4. Select a number from your Contacts or Recent History, or enter a number directly, and then press
.
5. When you’re connected to the second party, press again to begin your 3-Way call.
6. To end the 3-Way call, press .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Enter .
2. Enter the area code and phone number to which you want your calls forwarded.
3. Press . (You will hear a tone to confirm the activation of Call Forwarding.)
Phone Calls 37
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Enter .
2. Press . (You will hear a tone to confirm the deactivation.)
You will hear a tone to confirm the deactivation.
Call Settings
Your phone's Call Settings menu lets you configure various call and answer-related options and a number
of other settings.
Abbreviated Dialing
Abbreviated Dialing is similar to speed dialing. You can use either of the following abbreviated dialing
features.
● Contacts Match - Retrieve any number saved in your Contacts by entering four or more digits of
any part of the number.
● Prepend - Prepend the first five or six digits (for example, the area code and prefix) to any four or
five digits you enter.
To activate the Prepend feature:
1. Press > Settings > Others > Call Setup > Abbrev. Dial.
2. Select Prepend > On.
3. Enter a five or six digit number and press .
To place a call using Abbreviated Dialing:
1. Enter the four or more digits of any part of a Contacts entry’s phone number to use the Contacts
Match feature.
– or –
Enter the last four or five digits of the number to use the Prepend feature.
Note: Contacts Match will not retrieve numbers if you enter 9-1-1 or reserved three-digit service numbers
such as 411 or 611.
Phone Calls 38
2. Press to call the displayed number. (If there are two or more matched numbers in your
Contacts, a list is displayed. Highlight the name or the phone number you want to call, and then
press to place a call.)
Any Key Answer Mode
With Any Key Answer Mode, you can set your phone to pick up incoming calls pressing any key.
1. Press > Settings > Others > Call Setup > Any Key Answer.
2. Select On.
Open/Close Flip Mode
Open/Close Flip Mode lets you to pick up incoming calls by opening the phone, and disconnect a call by
closing the phone.
To set Open Flip Mode:
1. Press > Settings > Others > Call Setup > Open/Close flip.
2. Select Open to answer > On.
To set Close Flip Mode:
1. Press > Settings > Others > Call Setup > Open/Close flip.
2. Select Close to end > On.
Auto-Answer Mode
You can set your phone to automatically pick up incoming calls. Remember, your phone will answer calls
in auto-answer mode even if you are not present.
1. Press > Settings > Others > Call Setup > Auto-Answer.
2. Highlight an option and press .
Hands-free to answer calls automatically when the phone is connected to an optional
headset or hands-free device.
Speakerphone to answer calls automatically in speakerphone mode.
3. Highlight the time you would like your phone to wait before answering and press .
Plus Code Dialing
When you dial a phone number with "+" code at the top, "+" will be replaced the specific numbers that you
set in International Dial and dial the phone number.
Phone Calls 39
To set Plus Code Dialing:
1. Press > Settings > Others > Call Setup > Plus Code Dialing.
2. Select Enable/Disable > Enable.
To set International Dial Prefix Numbers:
1. Press > Settings > Others > Call Setup > Plus Code Dialing.
2. Select Int'l Dial Prefix.
3. Enter an international dialing code and press SAVE (left softkey).
Sprint Direct Connect 40
Sprint Direct Connect
Sprint® Direct Connect® on your Sprint phone offers instant, two-way “walkie-talkie-style” communication
between you and your family, friends, and co-workers, all at the click of a button. Perfect for get-in get-out
conversations such as checking status, getting information, getting directions, or coordinating with
others—fast. Call Alert sends an alert to other Direct Connect users to let them know you want to reach
them.
About Sprint Direct Connect
Learn the services available with Sprint Direct Connect.
The following Sprint Direct Connect services are available:
● Direct Connect - Allows two-way radio communication with other Direct Connect users.
● Group Connect® - Creates and manages groups in Contacts, “on the fly,” or online to connect
instantly with up to 20 other Direct Connect users at the same time. (Currently Sprint phones do
not support Group Connect calls with Nextel or PowerSource phones.)
● TeamDCSM and Opt-In TeamDC - Create a group online that allows nationwide group calling with
up to 500 other Direct Connect users (with Sprint phones only). With TeamDC and Opt-In
TeamDC, all members can access the most up-to-date group list on their phones.
Before Making Your First Direct Connect
Call
To enable Direct Connect on your phone, a Sprint Customer Service representative must add Direct
Connect services to your account. Please call Sprint Customer Service at 1-888-211-4727 for more
information.
Important: When the Direct Connect feature is active, your phone’s data services are enabled and the
Net Guard feature is disabled. See Enable Data Services and Net Guard.
Direct Connect Settings
Some Direct Connect settings menus are available when you subscribe to Sprint Direct Connect services.
Turn Direct Connect On and Off
By default, your phone’s Direct Connect feature is turned on.
1. Press > Settings > DC Settings > Direct Connect.
2. Press left softkey to turn ON or OFF.
Sprint Direct Connect 41
Your phone displays the DC Off icon ( ) when Direct Connect is turned off.
Note: Disabling Direct Connect from your phone’s settings menu does not affect your subscription status
to Sprint Direct Connect services.
One Touch DC
You can select the function of the DC button when you press it in standby mode. By default, it displays
your Direct Connect (including Call Alert and Invite) call history. You can also select to enable or disable
the assigned function of the DC button when the phone’s display is off in idle state.
1. Press > Settings > DC Settings > One Touch DC.
2. Select Action and select an option:
Launch DC Call Log List to display your Direct Connect call history.
Launch Contacts List to display your Contacts list.
DC a Contact to place a Direct Connect call to a new number or selected personal contact.
Select New Number, Contacts, or Recent DC’s and enter a number or select a contact.
DC a Group to place a Direct Connect call to a selected group. Select Contacts or Recent
DC’s and select a group.
DC Most Recent Number to place a Direct Connect call to the latest number listed in your
Direct Connect call history, excluding missed calls.
Off to disable one touch DC.
3. Select When Screen Off and select an option:
Enable to enable the assigned function of the DC button even when the screen is off.
Disable to disable the assigned function of the DC button when the screen is off.
Beep During a DC Call
While on a DC call, you can control the beep sound for missed DC calls, Invites, Call Alerts and
Availability Notifications.
1. Press > Settings > DC Settings > Beep During DC Call.
2. Select On to hear the sound during DC calls, or Off to mute it.
Sprint Direct Connect 42
Your Direct Connect Number
Your Sprint phone allows you two different options for your Direct Connect number.
Your Direct Connect number will be one of the following:
● Separate numbers (DC Only) - Your Direct Connect number is a unique number (not your
wireless number). It is made up of three sets of digits separated by asterisks (for example,
444*5555*111).
● A single number (Mobile+DC) - Your Direct Connect number is the same as your wireless
number (for example, 555-555-1234).
Dial Direct Connect Numbers
Understand the types of Direct Connect numbers for making Direct Connect calls.
● If the person you are calling has a separate number for Direct Connect, make sure you dial any
asterisks (*) in the number. If you are saving the number in your Contacts, choose DC Only for
the phone type.
● If the person you are calling has a single number for both voice calls and for Direct Connect, use
that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks
(*) to the number. If you are saving this number in your Contacts, choose Mobile+DC for the
phone type.
Tip: Users with a Nextel phone must always add asterisks (*) between sets of numbers to dial Direct
Connect numbers. If you use a single number, make sure to tell your contacts with Nextel phones to dial
the number using asterisks (*) in place of hyphens (for example, 555*555*1234).
Tip: One way to easily ensure that your contacts have your correct number is to call them so that they
can save your number from their Call Log. Ask them for their contact information. Remember you will
need all digits of the number to make a successful call. Also, if they have a Nextel phone or a separate
number for Direct Connect, you will need to enter asterisks (*) between sets of numbers.
To tell if a number is a valid Direct Connect number:
■ Check the icon for the highlighted number. If it has a Mobile+DC icon ( ) or a DC Only icon ( ),
it is a valid Direct Connect number.
– or –
Highlight a contact and press . “DC capable” will appear below the valid Direct Connect
number.
Save a Direct Connect Number
You can store Direct Connect numbers in your Contacts just like traditional phone numbers.
1. Use your keypad to enter a Direct Connect number.
Sprint Direct Connect 43
The Direct Connect number may be the ten-digit wireless phone number of the contact.
– or –
The Direct Connect number may be a unique number made up of three sets of digits
separated by asterisks (for example, 444*5555*111). When saving this type of number,
always include the asterisks (*).
2. Press OPTIONS (right softkey) > Save.
3. Select New Entry or Existing Entry.
4. Select a number type for the entry:
Select Mobile+DC if the wireless phone number and the Direct Connect number are the
same.
Select DC Only if the Direct Connect number is different from the wireless phone number.
Make sure to include the asterisks (*) between the sections of a DC Only number.
Note: All Direct Connect users with Nextel or PowerSource phones must ALWAYS use an asterisk (*)
between sets of digits, even if they are calling another user whose Direct Connect number is the same as
their wireless phone number. Make sure to include the asterisks when giving your number to a Nextel or
PowerSource user (for example, if your number is 555-555-1234, when giving it to a Nextel or
PowerSource user, it should be 555*555*1234).
5. Press DONE (left softkey) to save the entry.
Tip: You can also save a Direct Connect number from History. From a History listing, press OPTIONS
(right softkey) > Save Contact, and then complete steps 3-5 in Save a Direct Connect Number. To create
a new Contacts entry with a Direct Connect number, see Add a Contact.
Display Your Direct Connect Number
Your Direct Connect number and other information about your phone and account will be displayed.
■ Press > Settings > Phone Info > Phone#/User ID.
Your Direct Connect number and other information about your phone and account will be displayed.
Sprint Direct Connect 44
Make and Answer Direct Connect Calls
You can make a Direct Connect call by entering a Direct Connect number manually or by selecting an
entry containing a Direct Connect number in your Contacts or History. For information on saving Direct
Connect numbers to Contacts, see Save a Direct Connect Number.
Make a Direct Connect Call by Entering a Number
Place a Direct Connect call by entering a Direct Connect number with your keypad.
1. Use your keypad to enter a Direct Connect number.
The Direct Connect number may be the ten-digit wireless phone number of the person you
are calling (Mobile+DC).
– or –
If calling a Nextel customer, the Direct Connect number may have three parts with an asterisk
between each part (for example: 444*5555*111). When dialing or saving this type of number,
always include the asterisks ( ).
2. Press and release the Direct Connect button (DC button) on the side of your phone.
Pressing and releasing the DC button “pings” the recipient. The recipient’s phone emits an
incoming tone and displays your name or number. If available, he or she can choose to
respond and begin the conversation.
Alternatively, you can hold the button and speak after you first press and hear the tone. In
this case, your voice will broadcast instantly over the recipient’s speaker. Pinging the
recipient’s phone by pressing and releasing may avoid unintentional interruptions.
3. After the recipient accepts your call:
Wait for “Push to Talk” to appear onscreen.
Press and hold the DC button.
Wait for a tone to sound and “Me” to appear onscreen before you begin talking.
4. Release the DC button to listen.
5. Press to end the call.
Note: All Direct Connect calls end automatically if there is no activity on the call for several seconds.
Tip: To display your Direct Connect number, press > Settings > Phone Info > Phone#/User ID.
Make a Direct Connect Call From Contacts
Place a Direct Connect call to the Direct Connect numbers stored in your Contacts.
Sprint Direct Connect 45
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press and release the DC button.
3. Continue the Direct Connect call as described previously.
Make a Direct Connect Call From History
Place a Direct Connect call to the Direct Connect numbers in your History.
1. Press > History.
– or –
From standby mode, press the DC button to display your Direct Connect (including Call Alert and
Invite) call history only. See One Touch DC.
The following icons indicate the types of Direct Connect history entries.
Incoming
Outgoing
Missed
Direct Connect Call
Call Alert
Group Connect Call
TeamDC Call,
Opt-In TeamDC Call
Group Connect Invite
Opt-In TeamDC Invite
2. Highlight a Direct Connect entry and press and release the DC button.
3. Continue the Direct Connect call as described previously.
Tip: To redial your most recent Direct Connect call, press and hold the DC button.
Sprint Direct Connect 46
Make a Direct Connect Call Using a Speed Dial
Number
Place a Direct Connect call to the Direct Connect numbers assigned to speed dial locations.
■ From standby mode, enter a speed dial number and press the DC button.
To assign a Direct Connect number to a speed dial location, see Assign Speed Dial Numbers.
Make a Direct Connect Call With the Phone Closed
You can make a Direct Connect call with the phone closed.
1. Press the call list button first and then volume (down) button to unlock the keyguard if the buttons
are locked. See Keyguard.
2. Press and hold the external speaker button until you see “DC Speaker mode on” on the external
display.
3. Press and release the DC button to display the History on the external display.
4. Use the volume button to scroll through the list and highlight an entry.
5. Press and hold the DC button to begin talking.
Tip: If you see the incoming caller’s information on the external display, but you cannot hear the caller,
the audio is being routed to the internal speaker. Press the external speaker button again to route the
conversation to the external speaker.
6. Press the call list button to finish the Direct Connect call.
Availability Notifications
You will receive a message when you place a Direct Connect call to a contact and that contact is on
another call. You can press the DC button to try again, or you may be able to send a request to be
notified when the contact becomes available.
To send a request:
1. Select Notify when available.
Follow the onscreen instructions to respond when you receive a notification.
Answer Direct Connect Calls
When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on
your settings. You will see the Direct Connect number and the caller’s name (if available) on your screen.
You may also hear the caller’s voice through the speakerphone. Default for Direct Connect calls is
speakerphone on. You can turn the speakerphone off and listen to Direct Connect calls through the
earpiece as you would a regular call, or you can listen through a headset.
Sprint Direct Connect 47
1. Press or the external speaker button to either enable or disable the Direct Connect
speakerphone feature.
If you enable the Direct Connect speakerphone ( ), you will hear the caller’s voice through
the speakerphone on the front of the phone.
If you disable the Direct Connect speakerphone ( ), you will only hear the caller’s voice
through the earpiece.
2. Accept the incoming call. If available, the caller’s name and Direct Connect number also appear
on the display.
3. When the caller has finished speaking, you will hear a tone and see “Push to Talk” on the display.
4. Press and hold the DC button and wait for a tone to sound and a message (“Me”) to appear
onscreen. Continue the Direct Connect call as described previously.
Tip: Press or the call list button to dismiss an incoming Direct Connect call.
End a Direct Connect Call
There are three ways to disconnect a Direct Connect call.
■ Do nothing; the call will automatically end after several seconds if neither party presses the DC
button.
– or –
Press .
– or –
Press the call list button.
Convert a Direct Connect Call to a Phone Call
1. While on a Direct Connect call, press OPTIONS (right softkey) > Convert Call.
2. Read the message, and then select a number (if more than one number is available) or select
CONVERT CALL (left softkey).
Your phone ends the Direct Connect call and dials the selected number.
Tip: Quieting incoming calls and increasing your privacy. When you are in an area where incoming
Direct Connect calls may disturb others, or if you wish to increase the privacy of your calls, please set
your speakerphone to “off” and your ringer to “vibrate.” When the speakerphone is off, Direct Connect
calls use the phone’s earpiece and microphone, while still utilizing the DC button. You may also use an
earbud or other hands-free device for increased convenience.
Sprint Direct Connect 48
Direct Connect Permissions
You can control which numbers can reach your phone using Direct Connect.
Set Direct Connect Permissions
1. Press > Settings > DC Settings > Permissions.
2. Select Accept all DC calls, except those from numbers I block or Reject all DC calls, except
those from numbers I allow.
3. If you selected Accept all DC calls, except those from numbers I block, select Block Another
# > New Number, Contacts, or Recent DC’s.
– or –
If you selected Reject all DC calls, except those from numbers I allow, select Allow Another
# > New Number or Contacts.
4. Follow the instructions to add or edit the BLOCKED DC #S or the ALLOWED DC #S list.
5. The blocked numbers show a red circle with a bar, and the allowed numbers a tick mark in a
green circle, both on the phone type icons which appear next to the numbers on the Contacts list,
Contacts details, etc.
Tip: You can also allow or block numbers directly from the Contacts list or History. From the Contacts or
Recent History list, press OPTIONS (right softkey) > Allow DC Calls or Block DC Calls and follow the
onscreen instructions.
Change Permissions
You can change the permissions approach from specifying the blocked numbers to specifying the allowed
numbers, or vice versa. All the entries on your existing BLOCKED DC #S or ALLOWED DC #S list will be
deleted when this switch is made.
1. Press > Settings > DC Settings > Permissions.
2. Press OPTIONS (right softkey) > Change Approach.
3. Read the message and press CHANGE (left softkey) > Block Another # or Allow Another #.
4. Follow the instructions to add or edit the BLOCKED DC #S or the ALLOWED DC #S list.
Sprint Direct Connect 49
Call Alerts
Call Alerts let you notify others that you want to communicate with them using Direct Connect. When a
user receives a Call Alert, the phone sounds a tone and displays your name or Direct Connect number.
Send a Call Alert
Send a notification to start a Direct Connect call.
1. Enter a Direct Connect number or select a number from History or Contacts.
Note: When sending a Call Alert, make sure you select the Direct Connect number for the person you are
trying to reach. See To tell if a number is a valid Direct Connect number
2. Press MSG/ALERT (left softkey) > Call Alert. (You will see a prompt.)
3. Press and release the DC button. (The receiving phone emits an incoming tone and displays an
alert.)
Tip: If you get an error message saying that your contact “is not reachable via Direct Connect” or “this
number is not DC capable,” please check to see that you have entered or highlighted a valid Direct
Connect number. See To tell if a number is a valid Direct Connect number.
Preset Text Feature With Call Alert
You may attach a brief preset text message to a Call Alert.
1. Enter a Direct Connect number or select a number from History or Contacts.
2. Press MSG/ALERT (left softkey) > Call Alert. (You will see a prompt.)
3. Press the navigation key left or right to scroll through available messages.
4. Display a message and press and release the DC button.
Important: Preset text messages with Call Alerts can only be sent to and from Direct Connect users with
Sprint phones. If you send a Call Alert with text to another Direct Connect subscriber without this
capability (such as a Nextel user), the user will receive the Call Alert but will not receive the text message.
Note: There is no additional charge to send preset text messages with Call Alerts.
Reply to a Call Alert
Call Alerts continue to repeat for a set amount of time (default is five minutes) or until you return the call
or dismiss the alert. You can adjust the default time in the Settings > DC Settings > Call Alerts >
Repetition > Repeat menu.
1. With the Call Alert displayed, press and hold the DC button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To dismiss a Call Alert:
Sprint Direct Connect 50
■ Press IGNORE (right softkey).
Group Connect
A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint phones
nationwide at one time.
You can make a Group Connect call in several different ways:
● By setting up a group entry in Contact on your phone.
● By using the Sprint Mobile Sync tool available at sprint.com. See Sprint Mobile Sync.
● By selecting or entering multiple numbers for a one-time call.
For information on creating groups and storing them in Contacts, see Add a Group Contact.
Important: When making a Group Connect call or creating a group list for Group Connect calls in
Contacts, you must select an entry’s Direct Connect–capable number. If you select a number that is not
Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to
that group member.
Make Group Connect Calls
You can make Group Connect calls by selecting saved groups from your Contacts, selecting from group
calls saved in History, or by creating groups for one-time use.
Make a Group Connect Call From Contacts
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a group and press the DC button to begin the Group Connect call.
3. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call.
Note: Only one person at a time may speak on a Group Connect Call.
4. When you are finished, press to end the call. (By default, when you end a Group Connect
call that you initiated, all other participants are dropped from the call. To change this option, see
Set Group Termination Options.)
Note: If you get an error message saying that your contact “is not reachable via Direct Connect” or “this
number is not DC capable,” please check to see that you have entered or highlighted a valid Direct
Connect number.
Note: Currently Sprint phones do not support Group Connect calls with Nextel and PowerSource phones.
This enhancement is planned for future implementation. If your calls are not going through, please check
to see whether your contact is using a Sprint phone.
Sprint Direct Connect 51
Make a Group Connect Call From History
1. Press > History.
2. Highlight a group entry and press the DC button.
3. Continue the Group Connect call as described previously.
Make a Group Connect Call Without Saving
1. From standby mode, press > Contacts > Add New > New Group.
2. Press START (left softkey) to add Contacts entries with Direct Connect–capable numbers to the
group.
When adding a contact for the Group Connect call, make sure you highlight the entry’s Direct
Connect–capable number (DC Only or Mobile+DC).
3. When you have finished selecting entries, press the DC button.
4. Continue the Group Connect call as described previously.
Join or Rejoin a Group Connect Call
If you are not available at the beginning of a Group Connect call, or if you drop off the call temporarily,
you can rejoin the in-progress Group Connect call.
1. Press > History.
2. Highlight the call and press the DC button.
3. Continue the Group Connect call as described previously.
Tip: You can also join or rejoin a Group Connect call from your Contacts list if you have stored the group.
See Add a Group Contact. Select the group entry and press the DC button.
Note: If the Group Connect call has already ended, pressing the DC button initiates a new Group
Connect call.
Note: If you do not want to participate in a Group Connect call, press or IGNORE (right softkey).
Set Group Termination Options
1. Press > Settings > DC Settings > Group Call Options.
2. Highlight an option and press .
Allow the call to continue: keeps the call active even after you hang up. The call will remain
active until the last members disconnect.
Sprint Direct Connect 52
End the call for everyone: terminates the call session for all connected members.
Group Connect Call Information
Your phone’s display may show some useful information during a Group Connect call.
During a Group Connect call, the following information may appear on your screen:
● The name of the group.
● The name or Direct Connect number of the person speaking.
● The number of group members who are connected to the call out of the number invited (for
example, 4 out of 6).
TeamDC
TeamDC lets Direct Connect users make group calls to up to 500 other users nationwide. With TeamDC,
any Direct Connect or Sprint user can create a TeamDC group online, which the system then
automatically pushes to all the group members’ phones. Once a user creates and distributes a TeamDC
group, any member of the group can make a TeamDC call to the entire group. If the user who created the
group makes any changes to the group, the system automatically sends updates to the members’ phones.
Note: The TeamDC feature supports group calls only with Direct Connect users with Sprint phones. You
cannot include users with Nextel phones in TeamDC groups.
Set Up a TeamDC Group
Any Direct Connect subscriber on a Sprint phone can create TeamDC groups online. Only the TeamDC
group creator or an account administrator may modify a group member list once he or she has created it.
1. Sign on to your account at sprint.com.
2. From your account summary page, click My device & media > Contacts > Launch Mobile Sync
> My Contacts > Add group > TeamDC.
3. Add TeamDC members directly (using Direct Connect numbers) or select individual members or
groups from your Contacts list.
4. (Optional) Click Set Talker Priority to select a Talker Priority for each group member (default is
Medium).
5. You can assign a priority of Low, Medium, or High to each member.
During a TeamDC call, members with a higher Talker Priority can “break in” when members
with a lower priority are speaking.
Note: Talker Priority: The optional TeamDC “Talker Priority” feature lets you define a priority level (Low,
Medium, or High) for each member of a TeamDC group. When a TeamDC call is active, members with a
higher priority may interrupt a member with a lower priority while that member is speaking. By default, the
system sets all members of a TeamDC group to a “Medium” priority level.
Sprint Direct Connect 53
6. Click Save to save the TeamDC group and distribute it to the other group members.
Update TeamDC Groups
Connect to the network to keep your TeamDC groups’ list up-to-date.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight any entry in the list and press OPTIONS (right softkey) > List TeamDC Groups.
Your phone will connect to the network and retrieve a current list of TeamDC groups for your
account.
Make a TeamDC Call
Place a call to the members in a TeamDC group.
1. From standby mode, press CONTACTS (right softkey).
– or –
Press > History.
2. Highlight a TeamDC group and press the DC button.
3. Continue the TeamDC call as any other Direct Connect or Group Connect call.
4. When you are finished, press to end the call. (By default, when you end a TeamDC call that
you initiated, all other participants are dropped from the call. To change this option, see Set
Group Termination Options.)
Note: Group Termination Options: By default, when the originator of a Group Connect or TeamDC call
ends the call, the system disconnects all other participants as well. When available, you will be able to
select a setting in Settings > DC Settings > Group Call Options to allow Group Connect and TeamDC
calls you initiate to remain active after you leave the call.
Join or Rejoin a TeamDC Call
If you are not available at the beginning of a call, or if you drop off the call temporarily, you can rejoin the
in-progress TeamDC call.
1. Press > History.
2. Highlight the TeamDC entry and press the DC button.
3. Continue the TeamDC call as described previously.
Tip: You may also join or rejoin a TeamDC call from your Contacts. Select the TeamDC group and press
the DC button.
Note: If the TeamDC call has already ended, pressing the DC button initiates a new TeamDC call.
Sprint Direct Connect 54
Remove Yourself From a TeamDC Group
You may have the option to remove yourself from a TeamDC group.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a TeamDC group and press OPTIONS (right softkey) > Remove Me.
3. Press REMOVE (left softkey).
Note: This action also deletes the TeamDC group you belonged to from your Contacts.
Note: TeamDC group membership can either be forced or non-forced. With a forced TeamDC group, an
end user on the same account cannot be removed from the group, whereas a user not on the same
account can.
TeamDC Call Information
Your phone’s display may show some useful information during a TeamDC call.
During a TeamDC call, the following information may appear on your screen:
● The name of the group.
● The name or Direct Connect number of the person speaking.
● The number of TeamDC members who are connected to the call out of the number invited (for
example, 4 out of 6).
Opt-In TeamDC
Opt-In TeamDC works like a chatroom. You can make and manage Opt-In TeamDC groups in the same
way as you would for TeamDC groups on the Web. You can also send an Invite during an Opt-In
TeamDC call to the group members who have not yet joined the call. (See Send an Invite during a call.)
Choose Active Groups
At any given time, you can specify which TeamDC and Opt-in Team DC groups you wish to be active on
your phone. You can either participate in all TeamDC and Opt-in TeamDC calls for which you are a
member, or select specific groups to be active.
1. From standby mode, press Contacts (right softkey) > Options (right softkey) > Choose Groups.
2. Select an option:
All TeamDC Groups to allow TeamDC calls and Opt-In TeamDC calls and Invites for all
groups.
Select Active Groups to allow TeamDC calls and Opt-In TeamDC calls and Invites for
certain groups only. Select the groups and press CONTINUE (left softkey).
Sprint Direct Connect 55
Invites
You can send an Invite to initiate a Group Connect call. When the group members receive an Invite, their
phones sound a tone and display your name (if it is in Contacts).
While on a call, you may also send an invitation message to a specific Contacts entry, or to the group
members who have not joined the call yet.
Send an Invite
You can send an Invite to initiate a call. You can also send an Invite during a call to those who have not
joined the call yet.
Send an Invite to start a call
1. Select a group from History or Contacts.
2. Press MSG/INVITE (left softkey) > DC Invite. (You will see a prompt.)
3. Press and release the DC button.
Send an Invite during a call
To send an Invite during an Opt-In TeamDC call to the group members who have not joined the call yet:
■ While on an Opt-In TeamDC call, press OPTIONS (right softkey) > Send Invites.
To send an Invite during a Direct Connect or Group Connect call to a personal or group Contacts entry:
1. While on a Direct Connect or Group Connect call, press OPTIONS (right softkey) > Add to Call.
2. Select an entry from the displayed list or select one of the following options:
Go to Contacts to select an entry from the available Contacts list.
NEW # (left softkey) to enter a Direct Connect number and press NEXT (left softkey).
3. Select Send Invite or Send Invites.
Reply to an Invite
Respond to an Invite to return the call or dismiss it.
1. With the DC Invite displayed, press and hold the DC button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To dismiss an Invite:
■ Press IGNORE (right softkey).
Contacts 56
Contacts
Your phone’s Contacts help you stay in touch with family, friends, and colleagues by keeping track of all
their contact information. This section explains how to use your phone’s Contacts.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. The
company is not responsible for any damages from lost or changed contacts.
Get Started with Contacts
Before using Contacts, it’s best to learn a few basics.
There are three types of Contacts entries:
● Personal Contacts Entries – Entries for an individual. Your phone can store up to 600 personal
Contacts entries. Each entry can contain up to seven phone numbers (including Direct Connect
numbers), and three email addresses, three IM addresses, and three Web addresses.
● Group Connect Entries – Entries that contain more than one personal Contacts entry. Your
phone can store up to 25 Group Connect entries. Each group entry can contain up to 40
members for sending messages, or up to 20 members for making Direct Connect group calls.
● TeamDC and Opt-In TeamDC Entries – Entries created and managed online, which contain up
to 500 personal Contacts entries including the creator. Once created, TeamDC and Opt-In
TeamDC entries are distributed to their members via server and only the creator or an account
administrator may modify them. Your phone can store up to 40 TeamDC and Opt-In TeamDC
entries combined.
Add a Contact
You can add personal contacts from the Contacts screen. Enter details such as name, phone numbers,
email addresses, mailing addresses, and more.
Note: Your Contacts also stores TeamDC entries, but a user must create TeamDC entries online. See
Set Up a TeamDC Group.
1. From standby mode, press CONTACTS (right softkey) > Add New... > New Contact.
2. Enter a name for the new entry and press the navigation key down.
3. Enter a phone number or Direct Connect number and press . See One Touch DC for
information on Direct Connect numbers.
Contacts 57
Highlight a number type for the entry (Mobile, Mobile+DC, Work Mobile, Work, Home, DC Only, Pager,
Fax, or Other) and press .
4. Add other information you want to save, such as email address, URL, and street address.
5. Press DONE (left softkey).
Save a Phone Number
You can save a phone number or Direct Connect number to Contacts directly from the phone keypad.
1. From standby mode, enter a phone number or Direct Connect number.
2. Press OPTIONS (right softkey) > Save. (If this is the first time you are saving an entry to Contacts,
skip to step 4.)
3. Select New Entry or Existing Entry.
4. If you select New Entry, select a number type, and then enter the new entry name.
– or –
If you select Existing Entry, select an entry to which you want to save the number, and then
select a number type and press .
5. Press DONE (left softkey) to save the entry.
The contact is added.
View Contacts
Learn how to view and navigate through your phone’s Contacts list.
The Contacts Details
You can see details about each of your Contacts by accessing the Contacts list screen.
1. From standby mode, press CONTACTS (right softkey).
– or –
Press > Contacts.
You will see the Contacts list.
2. Highlight an entry and press to display the details.
View History from Contacts
You can view the history of a selected Contacts entry from the Contacts list.
Contacts 58
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press OPTIONS (right softkey) > Contact History.
Contacts List Options
Various options are available in the Contacts list. To make a call from the Contacts list, see Place a Call
from Contacts.
● For additional options:
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a contact and press OPTIONS (right softkey) to display the options list:
Text Mode to select a text input mode. See Select a Text Input Mode.
Text Options to display the text entry options menu (if applicable). See Text Entry Options.
New Group to create a new group. See Add a Group Contact.
Edit Contact to edit the selected contact. See Edit a Contact.
Edit Group to edit the selected group contact. See Edit a Group Contact.
Remove Me to remove yourself from the TeamDC group. See Remove Yourself From a
TeamDC Group.
Delete Group to delete the selected group contact. See Delete a Group Contact.
Group History to display the selected group's history.
Delete from Contacts to delete the selected Team DC group or a contact from the Team DC.
Delete Contact to delete the selected contact. See Delete a Contact.
Contact History to display the selected contact's history.
Send Contact to send the selected contact.
• Messaging to send the selected contact via messaging. See Share a Contact.
• Bluetooth to send the selected contact via Bluetooth. See Send Information Using
Bluetooth.
Set as Secret/Set as Not Secret to set or unset an entry as secret. See Secret Contacts
Entries.
Allow DC Calls/Block DC Calls to allow or block a phone number for Direct Connect calls.
See Direct Connect Permissions.
Show Corp Contacts/Hide Corp Contacts to show or hide the Corp Contacts.
List TeamDC Groups to update your TeamDC Groups' list. See Update TeamDC Groups.
Contacts 59
Choose Groups to choose active groups. See Choose Active Groups.
Settings to display the Settings menu.
• Speed Numbers to display the speed dial list.
• Hide Secret/Show Secret to show or hide the contacts set as secret. See Secret
Contacts Entries.
• My Name Card to display the information on your name card. Press OPTIONS (right
softkey) to edit the information, or send or exchange the card.
• Mobile Sync to activate Sprint Mobile Sync. See Activate Sprint Mobile Sync for more
information.
• Services to access shortcut dialing numbers for customer services. See Dial Sprint
Services for more information.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
Add or Edit Information for a Contact
Use the Edit Contact menu to add or edit information for an existing contact.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to edit and press OPTIONS (right softkey) > Edit Contact.
3. Select the information you want to edit.
4. Add or edit the information and press .
5. Press DONE (left softkey) to save your changes.
Your changes are saved to the contact entry.
Add a Number to a Contact
You can add numbers to existing personal entries in your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to add a number to and press OPTIONS (right softkey) > Edit
Contact > <Add Number>.
3. Enter the new number and press .
4. Highlight a number type and press .
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5. Press DONE (left softkey) to save the new number.
Assign a Picture to a Contact
Assign a picture to display each time a certain contact calls you.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press .
3. Highlight and press .
4. Select Choose Photo.
5. Select a photo category and press .
6. Select an image and press to assign it.
Assign a Ringtone to a Contact or a Group
Know who’s calling without looking at your phone by assigning a specific ringtone to a contact or a group.
See Ringtone Settings.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group and press .
3. Select Set Ringtones > Incoming Calls or Message > Change.
4. Highlight a ringtone category, such as Default Ringtone, My Videos, Downloaded, Preloaded
Ringtones, or No Ringtone, and then press .
5. Highlight a ringtone and press .
Tip: If you select Downloaded > Get New in step 5, you can purchase and download new ringtones right
from your phone. For details, see Get New Ringtones and Download Games, Ringtones, and More.
Assign a Vibrate Type to a Contact or a Group
You can assign a specific vibrate type to a contact or to a group.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group and press .
3. Select Set Vibrate Type > Incoming Calls or Message > Change.
4. Highlight a vibrate type category, such as Default Vibrate Type, Preloaded Vibrate Type, or No
Vibration and then press .
Contacts 61
5. Highlight a vibrate type and press .
Delete a Contact or a Group
You can delete existing contacts or groups from your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group you want to delete.
3. Press OPTIONS (right softkey) > Delete Contact or Delete Group.
4. Press DELETE (left softkey).
The contact is deleted.
Add a Group Contact
You can create a group by assigning personal Contacts entries as members and then naming the new
group. Each group entry can contain up to 40 members for sending messages, or up to 20 members for
making Direct Connect group calls. Currently, Sprint phones do not support Group Connect calls with
Nextel or PowerSource phones. When creating a group entry, please make sure to include only users
with Sprint phones.
1. From standby mode, press CONTACTS (right softkey) > Add New... > New Group.
2. Read the message and press START (left softkey).
3. Highlight an entry you want to add to a group and press . A check mark will appear in the box
next to the selected entry.
If the entry has more than one phone number or email address, select a number or numbers,
or address or addresses, and press DONE (left softkey). Each selected number or address
will be added as a separate entry to the group.
Tip: Press OPTIONS (right softkey) > Enter New Address or Recent History to enter a new phone
number or email address, or to select an entry from your history.
Note: When creating a group for Group Connect calls, you must select an entry’s Direct Connect–capable
number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but
Group Connect calls will not go through to that group member.
4. When you have selected all the entries you want to add, press CONTINUE (left softkey).
5. Enter a group name and press > SAVE (left softkey).
Edit a Group Contact
Manage the group contacts you create.
Contacts 62
Add Members to a Group
You can add a group member to an existing group.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the group you want to add members to and press OPTIONS (right softkey) > Edit
Group > Add More.
3. Read the message and press START (left softkey).
4. Highlight an entry you want to add and press .
Tip: If the entry has more than one phone number or email address, select a number or numbers, or
address or addresses. Each selected number or address will be added as a separate entry to the group.
5. Repeat step 4 to add additional members.
6. Press CONTINUE (left softkey) > SAVE (left softkey).
Remove Members from a Group
You can remove group members from existing groups.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the group you want to remove members from and press OPTIONS (right softkey) > Edit
Group.
3. Highlight a member and press OPTIONS (right softkey) > Remove from Group > YES (left
softkey).
4. Repeat step 3 to remove additional members.
5. Press SAVE (left softkey).
Delete a Group Contact
You can delete existing group entries from your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group you want to delete.
3. Press OPTIONS (right softkey) > Delete Group.
4. Press DELETE (left softkey).
The group is deleted.
Share a Contact
You can use saved Contacts information in other applications.
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To copy information into a message:
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press .
3. Highlight the information you want to copy, such as phone numbers, email addresses, or URL,
and press .
4. Select Share.
5. Select Message.
After you select one or more recipients, a text entry screen will open, and the selected text will appear in
the body of the message.
Note: For more information about messaging, see Text and Multimedia Messaging.
Assign Speed Dial Numbers
Your phone can store up to 98 phone numbers or Direct Connect numbers in speed dial locations. (See
Call Using a Speed Dial Number and Make a Direct Connect Call Using a Speed Dial Number.)
1. Add a number to a new or to an existing Contacts entry. See Add a Number to a Contact, if the
number is not in your Contacts.
– or –
From standby mode, press CONTACTS (right softkey), highlight an entry and press .
2. Highlight the number and press OPTIONS (right softkey) > Set Speed Dial.
3. Highlight an available speed dial location and press .
4. Press to return to the Contacts menu.
Tip: To replace a current assignment, select a location and press REPLACE (left softkey).
To check speed dial assignments:
1. In standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Speed Numbers.
Import Contacts
Your phone can import contacts from an SD memory card.
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can import contacts. See SD Card Settings for information on how to import contacts..
Contacts 64
Back Up Contacts
If you are saving contacts to an account, you can back them up to an SD card. See Back Up Your
Contacts Data to the SD card.
ICE (In Case of Emergency) Contacts
Registering ICE information might help rescue workers, such as paramedics and police officers, as well
as hospital personnel identify your primary contact or special medical needs you might have in case of
emergency.
ICE Contacts
You can register up to five ICE contacts.
To add an ICE contact:
1. From standby mode, press and hold .
Tip: You can also access the ICE menus by pressing CONTACTS (right softkey) > ICE in standby mode.
2. Highlight Add to ICE Contacts and press or ASSIGN (left softkey).
3. Highlight the entry you want to register as an ICE contact and press .
If the entry has more than one number, press the navigation key right or left to display the
number you want to assign and then press .
To remove an ICE contact:
1. From standby mode, press and hold .
2. Highlight an ICE contact and press REMOVE (right softkey) > YES (left softkey).
Call the ICE Contact
When you call an ICE contact, the GPS information will be sent to the contact.
1. From standby mode, press and hold .
Tip: When the phone is locked using the Lock Phone feature, you can also press ICE (right softkey).
2. Highlight an ICE contact and press , , the external speaker button, or CALL (left
softkey).
3. Read the message and press OK (left softkey).
Note: When Location settings is turned off, it will be automatically turned on.
Contacts 65
Personal Information
You can register your own information, medical information, etc.
To enter or edit your personal information:
1. From standby mode, press CONTACTS (right softkey) > ICE.
2. Select My Information > EDIT (right softkey).
3. Enter or edit the necessary information and press DONE (left softkey).
To access your personal information:
1. From standby mode, press CONTACTS (right softkey) > ICE.
Tip: When the phone is locked using the Lock Phone feature, you can also press ICE (right softkey).
2. Select My Information.
Secret Contacts Entries
When you make an entry secret and hide it, that entry is not displayed in your Contacts. In History, a
telephone number is displayed but the Contacts entry’s name is not. You cannot make TeamDC entries
secret.
To set or unset an entry secret:
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press OPTIONS (right softkey) > Set as Secret or Set as Not Secret.
To hide or show secret entries:
1. From standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Hide Secret or Show Secret.
3. Enter the four-digit lock code.
Tip: If you can’t recall your lock code, try using the last four digits of your wireless phone number. If this
doesn’t work, call Sprint Customer Service at 1-888-211-4727.
Dial Sprint Services
Your Contacts list is preprogrammed with contact numbers for various Sprint services.
To dial a service from your Contacts:
1. From standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Services.
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3. Select Sprint Wireless Account Information (Account Info.), Customer Service, Sprint
Directory Assistance (Sprint 411), Sprint Operator, Pay Bill, Voicemail, Community
Information, Non-Emergency Services, Traffic Information, Carrier Repair Service, TRS
Relay for TTY, Call Before You Dig, or Emergency Call.
4. Press .
To dial a service from standby mode using your keypad:
■ Dial the appropriate service number:
Account Info. -
Customer Service -
Sprint 411 -
Sprint Operator -
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through different channels and accounts.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files,
contact cards (vCard), appointments (vCalendar), or any combination of these.
Send a Message
Quickly compose and send text messages on your phone.
1. Press > Messaging.
Tip: For a shortcut, press MESSAGING (left softkey) in standby mode.
2. Select Send Message.
3. Select a recipient from the list or from the following options:
Go to Contacts to select a recipient from your Contacts. (Qualifying Contacts entries must
contain a phone number or an email address.)
New Address to enter a recipient’s phone number or email address directly. Press
CONTINUE (left softkey) to proceed.
MULTIPLE (left softkey) to select multiple recipients. Press CONTINUE (left softkey) when
you have finished selecting and entering recipients. (You may include up to 60 recipients per
message.)
4. Compose a message.
Press OPTIONS (right softkey) to select additional options.
5. To add an attachment, select <Add Attachment>. You can choose from Picture, Video, Voice,
Audio, Contact (vCard), Event (vCalendar), or File Manager.
6. Review your message and press SEND (left softkey).
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Messaging Settings for details.
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A new message icon ( ) also appears in the notifications area of the status bar to notify you of a new
text or multimedia message.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Message
■ When you receive a message, your phone will display a notification message. Use your
navigation key to select View.
Reply to a Message
1. While the message is displayed, press REPLY (left softkey).
Select Reply to Sender, or select Reply All if you are replying to a message with multiple
recipients.
2. Compose a reply and press SEND (left softkey).
Threaded Messaging
Threaded messaging lets you follow a chain of messages to and from a particular contact.
To display the thread list:
■ From standby mode, press MESSAGING (left softkey) > Messages.
You will see a thread list. Each thread has an entry’s name (if saved in Contacts), a phone
number, or an email address. You will also see the number of unread messages, if any, for
each thread.
View Messages
Highlight a thread and press to display the messages sent to and received from a particular contact,
in reverse chronological order. Failed, pending, and draft messages are also listed.
Highlight a message to see details for that message.
● Me - Message you sent.
● Me(Failed) - Message you did not send successfully.
● Me(Pending) - Message you have not sent yet because your phone has no network connection.
The message will be sent automatically when your phone reconnects to the network.
● Me(Draft) - Message you saved as a draft. Only one draft can be saved in each thread, and that
draft appears at the top of the thread.
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Message Details
Highlight a message and press to display the message details and view the entire message.
You can select certain information from a message and automatically save it or use it in a related
application. See Simple Data Exchange.
Threaded Messaging Options
When you are viewing a messaging thread list, a message thread, or a message details screen, you can
choose from among the following options. (Options will vary according to screen.)
■ Press or to make a call.
■ Press SEND MESSAGE (left softkey) to send a message to the entry.
■ Press REPLY (left softkey) to reply to a message.
■ Press SEND (left softkey) to send a draft message.
■ Press RESEND (left softkey) to resend a failed message.
■ Select a message, press OPTIONS (right softkey) and select an option:
Forward to forward the selected message.
Call Alert to send a Call Alert.
Send Invite to send an Invite.
Lock to lock the selected message.
Unlock to unlock the selected message.
Unlock All to unlock all messages.
Delete to delete the selected message.
Delete All to delete all messages.
Note: Messages are automatically deleted starting with the oldest. To save messages, lock them.
Call to dial the phone number appearing in the selected message.
Launch to open the URL appearing in the selected message.
Save Number to save the phone number appearing in the selected message.
Save Email to save the email address appearing in the selected message.
Manage Text Blocking/Block This Sender to block text messages from specific phone
numbers or email addresses.
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Report as SPAM to report the selected message as spam.
Settings to display the Messaging Settings menu.
More Information to display more information when receiving an Emergency Alert message.
See Emergency Alerts.
Combine to display segmented messages as one message.
Uncombine to display a combined message as segmented messages.
Messaging Settings
The messaging settings menu lets you control options for your text and multimedia messages including
callback number, signature, alerts, and more.
Set Clear Alerts Icon
Clear Alerts Icon will clear the envelope icon on the display.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Clear Alerts
Icon.
2. Press YES (left softkey).
Set a Callback Number
With this feature, you can specify the callback number your recipients see when you send messages.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Callback
Number.
2. Select None, My Phone Number, or Other. If you select Other, enter a callback number and
press SAVE (left softkey).
Add a Customized Signature
Add a customized signature to each message you send.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Signature.
2. Select On. (If you do not wish to attach a signature to your outgoing messages, select Off.)
3. Enter a signature and press OK (left softkey).
Manage Preset Messages
Your phone is loaded with 20 preset messages to help make sending messages easier. Customize or
delete these messages, such as “Where are you?,” “Let’s get lunch,” and “Meet me at” to suit your needs,
or add your own messages to the list.
To edit or delete a preset message:
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1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Preset
Messages. The list of preset messages will be displayed.
2. To edit or delete a message, highlight it and press OPTIONS (right softkey).
3. Select Edit, edit the message, and press OK (left softkey).
– or –
Select Delete > YES (left softkey) to delete the message. (You can also reset all messages by
selecting Reset all messages > YES [left softkey].)
To change the language of the preset message:
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Preset
Messages.
2. Press OPTIONS (right softkey) > Select Language.
3. Select English or Spanish.
Message Alerts
You can set how often your phone alerts you when there is a new message notification.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Repeated
Tone > Messages.
2. Select Single Tone (once only) or Repeated Tone (once every minute).
Emergency Alerts
Your phone is compatible with federally supervised cell phone alert services which send out broadcast
SMS messages for public warning.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Emergency
Alerts.
2. Check the box next to the options you wish to select:
Presidential Alerts to deliver a national Presidential alert. Presidential Alerts is always
grayed out (not selectable) and cannot be excluded.
Imminent Threat - Extreme to deliver emergency alerts in an extreme emergency situation
(an extraordinary threat to life or property).
Imminent Threat - Severe to deliver emergency alerts in a severe emergency situation (a
significant threat to life or property).
Amber Alerts to deliver alerts related to missing or endangered children.
Emergency Alerts Test Messages to receive a test message to make sure that the alert
messages can be successfully received.
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Long Message Re-assembly
When you receive a long message, it is divided into up to 15 messages and delivered to your phone. You
can choose to combine them to display as one message rather than segmented ones.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Long
Message Re-assembly.
2. Select On or Off.
Simple Data Exchange
This feature makes it easy to select certain information in a message and automatically save it or use it in
a related application.
Simple Data Exchange works with these types of information:
● Email addresses
● Street Addresses
● Phone numbers and Direct Connect numbers
● Web addresses (URLs)
Email Address Options
■ Highlight an email address, press , and then select an option:
Send Message > Message. The messaging application will open and the email address will
appear as the message’s recipient.
Share > Message. The messaging application will open and the email address will appear in
the message body.
Save to Contacts to save the email address in Contacts.
Contact Details to display the Contacts entry if the email address is already saved in
Contacts.
Street Address Options
■ Highlight a street address, press , and select an option:
Share > Message. The messaging application will open and the address will appear in the
message body.
Save to Contacts to save the address in Contacts.
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Phone Number and Direct Connect Number Options
■ Highlight a phone number or a Direct Connect number, press , and then select an option:
Call to call the phone number.
Direct Connect to call the Direct Connect number.
Call Alert to send a Call Alert.
Prepend to prepend a number to the phone number.
Send Message to send a message to the phone number. The messaging application will
open and the phone number will appear in the To: field.
Share > Message. The messaging application will open and the phone number will appear in
the message body.
Save to Contacts to save the phone number in Contacts.
Contact Details to display the Contacts entry if the phone number is already saved in
Contacts.
Web Address (URL) Options
■ Highlight a Web address (URL), press , and select an option:
Browse to open the browser to the Web page.
Share > Message. The messaging application will open and the Web address will appear in
the message body.
Save to Contacts to save the Web address in Contacts.
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Email
Use the Email application to send and receive email from your webmail or other accounts.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
1. Press > Web.
2. From the SprintWebSM home page, select Messaging > Email.
3. Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail.
4. Enter the required sign-in information for the selected provider, such as user name, email
address, or password, and select Sign In. (Your mailbox for the selected provider will be
displayed.)
5. Follow the onscreen instructions to read, reply to, compose, and send messages and manage
your email account.
The email account is set up and you will begin receiving email.
Download Games, Ringtones, and More
You have access to a dynamic variety of downloadable content, such as games, ringtones, screen savers,
and other applications. (Additional charges may apply.) Follow the basic steps below to access and
download these items.
Access the Download Menus from Your Phone
Your phone's My Stuff menu gives you access to Games, Ringtones, Screen Savers and Applications.
1. Press > My Stuff.
2. Select a download category (Games, Ringtones, Screen Savers, or Applications), and then
select Get New.
– or –
Select Ringback Tones.
The browser will start and take you to the corresponding download menu.
Access the Download Menus from the Web Browser
1. From the SprintWeb home page, select Downloads, and then select Sprint Downloads.
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2. Select a download category (Ringback Tones, Games, Ringtones, Screen Savers, or
Applications) to go to the corresponding download menu. For more information on navigating
the Web, see Learn to Navigate the Web.
Select an Item to Download
You can search for available items to download in a number of ways:
● Featured displays a selection of featured items.
● Categories allows you to narrow your search to a general category.
● Search allows you to enter search criteria to locate an item. You may enter an entire word or title
or perform a partial-word search.
Download an Item
Once you’ve selected an item you wish to download, highlight it and press . You will see a summary
page for the item including its title, the vendor, the download details, and the cost. Links allow you to view
the License Info page, which outlines the price, license type, and length of license for the download, and
the Terms of Use page, which details the Premium Services Terms of Use and your responsibility for
payment.
To download a selected item:
1. From the information page, select Buy.
2. Follow the onscreen instructions to complete the download. (When you see the NEW
DOWNLOAD screen, you have successfully downloaded the item to your phone. When you
download a ringback tone, you will not see the NEW DOWNLOAD screen. Instead, you will see a
screen giving you the option to set the downloaded ringback tone as your default.)
Note: If you have not previously purchased an item, you will be prompted to create your purchasing
profile.
3. Select an option to continue:
Select a menu such as Run/Open/Listen/View/Play to start the downloaded item. Your data
session will end, and your phone will redirect you to the appropriate phone menu screen.
Select Assign to assign a ringtone or screen saver to a phone function.
Select Settings to configure downloaded games or applications.
Select Shop to browse for other items to download.
Press to quit the browser and return to standby mode.
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My Content Manager
Whether you purchase your content from your phone or from your online account management page at
sprint.com/mysprint, My Content Manager stores all of your purchases and you may download them to
your phone from there.
My Content Manager is a storage area on the Nationwide Sprint Network that allows you to store all your
purchased files. The files remain in My Content Manager until their license terms have expired—even
after you have downloaded the content to your phone. This provides you with a convenient place to
access information about your downloaded files without having to store the information in your phone’s
memory.
Access My Content Manager
1. From the SprintWeb home page, select Categories > My Account > My Content Manager.
(You will see a list of your purchased items.)
2. Highlight a category and press . (You will see your downloads for that category.)
Download Purchased Contents from My Content Manager
1. From the My Content Manager display, highlight the item you wish to download, and press .
(You will see the information page for the selected item.)
2. Highlight Download and press . (The item will download automatically.)
3. Select an option to continue:
Select a menu such as Run/Open/Listen/View/Play to start the downloaded item. Your data
session will end, and your phone will redirect you to the appropriate phone menu screen.
Select Assign to assign a ringtone or screen saver to a phone function.
Select Settings to configure downloaded games or applications.
Select Shop to browse for other items to download.
Press to quit the browser and return to standby mode.
Tip: You can also access My Content Manager through the phone’s main menu. Go to My Stuff >
[Games, Screen Savers, or Applications] > My Content Manager. The browser will open and take you
to the corresponding content.
For complete information and instructions on downloading Games, Ringtones, Screen Savers, and
Applications, visit the Digital Lounge at sprint.com/mysprint.
Messaging and Internet 77
Shopping
You can shop online using the Sprint shopping application. (Additional charges may apply.) Follow the
instructions below to access the shopping application.
■ Press > Shopping.
The browser will open and you will be taken to the Sprint downloads page where you can browse through
content to purchase and download. For more information on browsing online content, refer to Browser.
Web and Data
Your phone’s data capabilities let you wirelessly access the Internet. This section addresses your phone’s
data connections and the built-in Web browser.
Launch a Web Connection
Launching a Web connection is as simple as opening the browser on your phone.
■ Press > Web.
Your data connection starts and you see the home page. While connecting, you may see an
animation before the home page appears.
Note: If Net Guard is enabled and displayed (see Net Guard), press YES (left softkey) to continue and
launch the Web.
Tip: To change the phone’s default launch page to the last page you viewed, press Options (right
softkey) and select Browser settings > Startup page > Use the last page I visited > Confirm (left
softkey).
Data Services General Information
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Your User Name
When you buy your phone and sign up for service, you’re automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the network. Your user name
is automatically programmed into your phone. You don’t have to enter it.
Find Your User Name
If you aren’t sure what your user name is, you can easily find it on your phone.
Messaging and Internet 78
■ Press > Settings > Phone Info > Phone#/User ID.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
Your phone is connected to the 3G network. When the triangles are animated, your
phone is transferring data (for example, when you are opening a Web page); when
the triangles are solid gray, your phone is connected to the network but is not
currently transferring data (for example, when you are viewing a Web page that is
completely open). In either state, you can receive incoming calls.
Your phone is outside of the Sprint data network service area.
Browser
Your phone’s Web browser gives you access to websites on the go, using data connections.
Learn to Navigate the Web
Navigating through menus and websites during a data session is easy once you have learned a few
basics.
Note: Before you access the default home page, you may be asked to enter your 10-digit wireless phone
number and press OK. Entering your phone number is not required for access to other Web pages.
Softkeys
During a data session, the bottom line of your phone’s display screen contains one or more softkeys.
These keys are shortcut controls for navigating around the Web, and they correspond to the softkeys,
directly below the phone’s display screen.
Tip: Depending on which websites you visit, the labels on the softkeys may change to indicate their
function.
To use softkeys:
■ Press a softkey. (If an additional pop-up menu is displayed when you press the softkey, select the
menu items by pressing the corresponding number keys, if they’re numbered, or by highlighting
the option and pressing .)
Messaging and Internet 79
Scrolling
As with other parts of your phone’s menu, you’ll have to scroll up and down to see everything on some
websites.
To scroll through a website’s page:
■ Press the navigation key up or down.
Selecting
To select onscreen items or links:
■ Use the navigation key to highlight an item and press .
Tip: If the items on a page are numbered, you can use the number keys to select an item.
Links, which are displayed as underlined text, allow you to jump to Web pages, select special functions,
or even place phone calls.
To select links:
■ Highlight the link and press the appropriate softkey.
Go Back
To go back one page:
■ Press on your phone. Repeat this process to keep going back through your Web page
history of recently visited pages.
Tip: You can use for deleting text (like a BACKSPACE key) when you are entering text.
Browser Menu
The browser menu offers additional options to expand your use of the Web on your phone.
Open the Browser Menu
The browser menu may be opened anytime you have an active data session, from any page you are
viewing.
■ From any open Web page, press Navigation (left softkey). Use the navigation window for the
following operations.
To open a specific page:
■ Highlight the text input field on the top, enter a URL and press .
To open a new window:
Messaging and Internet 80
■ Highlight Open a new page and press .
To switch windows:
■ Highlight the icon for the page you want to display and press .
To close a window:
■ Highlight at the top right corner for the page you want to close and press .
To go back a page:
■ Highlight and press .
To go forward a page:
■ Highlight and press .
To reload a page:
■ Highlight and press .
Open the Browser Options
■ From any open Web page, press Options (right softkey).
Options available within the browser menu include:
● to change the display font size on the Web page.
● Search the web to launch a Web search.
● Add this page to bookmarks to store the address of the currently viewed Web page.
● View all bookmarks to display a bookmark list.
● View browsing history to display a list of the Web pages visited.
● Send this page to a friend to send a URL of the currently viewed Web page.
● Overview Mode to display the entire Web page.
● Browser settings
Startup page to change the default launch page.
Automatic Overview Mode to change the default view to overview mode.
Default zoom size to select the zoom value.
Do not show images/Show images to display or hide the images on the Web page.
Messaging and Internet 81
Icon row to display or hide the area showing icons.
Popups to allow or block pop-ups.
Clear private data to delete the cookies, cache, history, or stored passwords.
Advanced
• Page information to display information about the currently viewed page.
• Browser information to display information about the browser.
• Disable JavaScript/Enable JavaScript to disable or enable Java scripting.
• Disable error log/Enable error log to set whether to save error logs (text files useful for
debugging browser errors). To display the error log, select the View error log option from
the submenu (available only when the error log is enabled).
• Do not send referrer header/Send referrer header to set whether to send HTTP URL
referrer information.
• Turn off redirect prompt/Turn on redirect prompt to set whether to display a prompt
when your data is being redirected.
• Root certificate to display the certifications.
• Disable Virtual Mouse/Enable Virtual Mouse to activate or deactivate the virtual mouse.
• Virtual Mouse to set the speed of the virtual mouse.
• Reset browser to reset all browser settings.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a 5.0 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos.
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG.
● File Format for Videos: File format for videos is 3GP (for video mail) and MP4 (for long video).
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. May affect eyesight, etc.
Take a Picture
Taking pictures with your phone’s built-in camera is as simple as choosing a subject, aiming the lens, and
pressing a button.
1. Press > Photos & Videos > Camera to activate camera mode. Additional camera options
are available. See Camera Mode Options for more information.
Tip: To activate camera mode, you can also press and hold the CAMERA key ( ).
2. Using the phone’s main screen as a viewfinder, aim the camera lens at your subject.
3. Press , , or CAPTURE (left softkey) until the shutter sounds. The picture will
automatically be saved in the selected storage area. See Store Pictures and Videos.
To return to camera mode to take another picture, press CAMERA (left softkey) or .
Camera and Video 83
Note: By default, the camera is set to Auto Focus mode. It takes a few seconds for the focus tracking to
lock onto the subject. To change the Auto Focus settings, see Camera Mode Options.
4. Press OPTIONS (right softkey) for more options.
Send to send your picture in a message. See Send Pictures or Videos.
Assign to assign the picture. See Assign Pictures.
Delete to delete the picture you just took.
Review Media to go to the In Phone folder or memory card folder to review your saved
pictures.
Details/Edit to edit your picture or display details relating to your pictures.
Assign Pictures
Assign a picture as a screensaver or as a picture ID.
1. Take a picture. See steps 1-3 on Take Pictures.
2. With the picture displayed, press OPTIONS (right softkey) > Assign, and select an option.
Picture ID to assign the picture to a Contacts entry as well as to unsaved phone numbers, or
to private and unknown phone numbers. See Select a Picture ID.
Screensaver to assign the picture as a screensaver.
Tip: You can also assign pictures from the My Photos & Videos menu. See In Phone and Memory Card
Folder Options.
Camera Mode Options
Various options are available from camera mode.
Press OPTIONS (right softkey) in camera mode to display additional camera options:
● Picture Mode to select a picture mode from Normal, Beach/Snow, Scenery, Mirror Image, or
Night/Dark.
● Flash to select an option from the following:
Off to prevent flash from firing.
On This Shot to fire flash only for the current shot.
On Always to fire flash for all shots.
Auto to automatically fire flash when the light level is too low for an available light shot.
● Focus Settings to select the focus setting from Auto Focus or Infinity.
● Zoom to zoom in on a subject. See Zoom.
Camera and Video 84
● Self-Timer to activate the camera’s timer. See Self Timer.
● Fun Tools to select an option from the following:
Multiple Shots to take multiple shots. See Multiple Shots.
Fun Frames to select your favorite fun picture frame to decorate your picture (displayed only
when the resolution setting is 0.3M or 0.1M).
Color Tone to select a wide variety of color tones for the picture.
● Image Controls to adjust settings for Brightness, White Balance, Sharpness, or Contrast.
● Camera Settings to adjust Resolution, Quality, and other settings. See Camera Settings.
● Review Media to go to the In Phone folder or memory card folder to review your saved pictures.
● Camcorder Mode to switch to video mode. See Record a Video.
● Key Guidance to show keypad shortcuts in camera mode.
● User Settings to provide convenient access to your favorite settings.
Self-Timer
1. From camera mode, press OPTIONS (right softkey) > Self-Timer.
2. Highlight a delay time (5 Seconds or 10 Seconds) and press .
3. Press or START (left softkey) when you are ready to start the timer. (A countdown is
displayed in the middle of the screen and your phone will beep during the countdown.)
4. Get ready for the picture. (When the timer is down to three seconds, the tone of the beep will
change.)
To cancel the self-timer after it has started:
■ Press CANCEL (right softkey) or .
Multiple Shots
This feature allows you to take three, six, or nine shots in a continuous sequence. When you take multiple
shots, the icon will be displayed on the upper left corner of the screen.
1. From camera mode, press OPTIONS (right softkey) > Fun Tools > Multiple Shots.
Note: When taking multiple shots, the resolution is temporarily set to 0.1M (320x240).
2. Highlight an option and press .
3. Highlight the duration of the interval between shots (Normal or Fast) and press .
Camera and Video 85
4. Press , , or CAPTURE (left softkey) to take the pictures. (The screen will display up to
nine thumbnail pictures.)
Zoom
This feature allows you to zoom in on an object when you take a picture. You can adjust the zoom from
+1 to +12.
1. From camera mode, press the navigation key right to zoom in or left to zoom out.
– or –
From camera mode, press the volume button up to zoom in or down to zoom out.
2. Press , , or CAPTURE (left softkey) to take a picture.
Camera Settings
You can customize the camera settings.
1. From camera mode, press OPTIONS (right softkey) > Camera Settings.
2. Highlight an option and press :
Resolution to select a picture’s file size from 5.0M (2560x1920), 3.2M (2048x1536), 2.0M
(1600x1200), 1.3M (1280x960), 0.3M (640x480), or 0.1M (320x240).
Quality to select the picture quality setting (Fine, Normal, or Economy).
Shutter Sound to select a shutter sound (Default, “Say Cheese,” or “Ready”).
Status Bar to display or hide status indicators and softkeys. These can be revealed or
hidden by pressing the navigation key up or down.
Auto Save to to select the storage area for the pictures. See Set Storage Options.
Auto Review to select whether or not the picture is displayed for review after you take a
picture.
Record Videos
In addition to taking pictures, you can record, view, and send videos to your friends and family with your
phone’s built-in video camera.
Record a Video
Recording a video is as easy as taking a picture.
1. Press > Photos & Videos.
Camera and Video 86
2. Press Camcorder > Video Mail or Long Video to activate camcorder mode. Additional video
options are available. See Camcorder Mode Options for more information.
Note: Video Mail is limited to 25 seconds if Quality is set to Fine and 50 seconds if set to Normal. See
Camcorder Settings.
Note: The length of a Long Video will vary depending on the quality settings and storage type used
(phone or memory card).
3. Using the phone’s main screen as a viewfinder, aim the camera lens at your subject.
4. Press RECORD (left softkey), , or to begin recording.
Press PAUSE/CONTINUE (left softkey) to pause or resume the recording as needed.
5. Press or STOP (right softkey) to stop recording. The video will automatically be saved in
your designated storage area.
To return to camcorder mode to take another video, press CAMCORDER (left softkey) or
.
6. Press OPTIONS (right softkey) for more options:
Play to play the video you just took.
Send to send your video in a message. See Send Pictures or Videos.
Assign to assign the video. Select an option and press .
Delete to delete the video you just took.
Review Media to go to the In Phone folder or memory card folder to review your saved
videos.
Details/Edit to edit or display details relating to your videos.
Camcorder Mode Options
Various options are available from camcorder mode.
Press OPTIONS (right softkey) to display additional options:
● Video Mode to select a camcorder mode from Normal, Beach/Snow, Scenery, Mirror Image,
or Night/Dark.
● Video Light to turn on the video light. The video light turns on once this option is set to On.
● Zoom to zoom in on an object. You can adjust the zoom from +1 to +12.
● Self-Timer to activate the timer function. See Self Timer for details.
Camera and Video 87
● Color Tone to select from a wide variety of color tones for your video.
● Image Controls to adjust settings for Brightness, White Balance, and Contrast.
● Video Settings to adjust your settings. See Camcorder Settings for details.
● Review Media to go to the In Phone folder or memory card folder to review your saved videos.
● Camera Mode to switch to camera mode (if applicable).
● Video Mail Mode/Long Video Mode to select a video length.
● Key Guidance to indicate the key functions in camcorder mode.
● User Settings to provide convenient access to your favorite settings.
Camcorder Settings
You can customize the camcorder settings.
1. From camcorder mode, press OPTIONS (right softkey) > Video Settings.
2. Select an option and press .
Resolution to select video resolution from QVGA (320x240) or QCIF (176x144).
Quality to select video quality from Fine or Normal.
Silent Movie to select On to record without sound. Select Off to deactivate this feature.
Cue Sound to select a cue sound (Default, “Action & Cut,” or “Ready & Stop”).
Auto Save to to select the storage area for the videos. See Set Storage Options.
Auto Review to select whether or not the video is displayed for review after you finish
recording.
Store Pictures and Videos
Your phone’s picture and video storage area is called My Photos & Videos. There are two types of
folders in My Photos & Videos:
● In Phone – See In Phone Folder.
● On Memory Card – See On Memory Card Folder.
Set Storage Options
You can specify where to save your pictures and videos.
1. Press > Photos & Videos > Other Settings > Auto Save to.
Camera and Video 88
2. Select In Phone, On Memory Card, or Switch w/Card. (Switch w/Card stores pictures and
videos to the memory card when the card is installed.)
In Phone Folder
Your phone’s internal storage area is called the In Phone folder. From the In Phone folder, you can view
all the pictures and videos you have stored there, delete files, and access additional options.
To review your stored pictures and videos in the In Phone folder:
■ Press > Photos & Videos > My Photos & Videos > In Phone.
On Memory Card Folder
You can save pictures and videos directly to the memory card using your phone’s photo and video
settings.
To review your stored pictures and videos on the memory card:
■ Press > Photos & Videos > My Photos & Videos > On Memory Card.
In Phone and Memory Card Folder Options
When you are viewing the In Phone or On Memory Card folder, press SEND (left softkey) to send your
pictures and videos (see Send Pictures or Videos), or OPTIONS (right softkey) to display the following
options:
● Select Multiple to select multiple pictures and videos.
● Slideshow to view your pictures in slideshow mode (only available when you save two or more
pictures to the folder).
● Assign to assign the picture or video. Select an option and press .
● Delete to delete pictures and videos. Select This, Selected (only available if the Select Multiple
option is selected), or All.
Note: Deleting data will free up memory space in your phone to enable you to take more pictures and
videos.
● Copy/Move to Card to copy or move pictures and videos from your phone to your memory card.
● Copy/Move to Phone to copy or move pictures and videos from the memory card to your phone.
● Copy/Move to copy or move pictures and videos from a memory card folder to another memory
card folder.
● Details/Edit to edit or display details relating to your pictures or videos.
Text Caption to edit the selected picture’s or video’s caption.
Camera and Video 89
Special Effects (for pictures) to select from Fun Frames, Color Tone, Fun Stamps, or
Rotate.
Resize (for pictures) to resize the selected pictures.
Trimming (for pictures) to crop the selected picture.
Photo Info or Video Info to display information such as the picture’s or video’s caption,
time/date, and size.
Display Size (for videos) to change the display size (Actual Size or Full Screen).
Review Pictures and Videos in the Assigned Media
Folder
The Assigned Media folder automatically stores copies of pictures or videos assigned as picture IDs or
screensavers on your phone. See Assign Pictures.
1. Press > Tools > Assigned Media.
2. Use your navigation key to view and scroll through the pictures and videos. (To switch a picture
or video from thumbnail view to expand view mode, highlight a picture or video and press .)
Other Settings
There are few other options which you can set for camera.
1. Press > Photos & Videos > Other Settings.
2. Highlight an option and press .
Auto Save to to specify where to save your pictures and videos.
• In Phone to store pictures and videos in your phone’s memory.
• On Memory Card to store pictures and videos on the memory card.
• Switch w/Card to store pictures and videos to the memory card when the card is
installed.
Location to choose whether to insert location info when you take a picture.
Slideshow Interval to select the time each picture will stay onscreen in a slideshow.
Help to display more information on cameras.
Send Pictures or Videos
Once you have taken a picture or a video, you can use the messaging or Bluetooth capabilities of your
phone to instantly share it with family and friends as an attachment.
Camera and Video 90
1. Press > Photos & Videos > My Photos & Videos > In Phone or On Memory Card.
2. Select your pictures or videos to send.
Press OPTIONS (right softkey) > Select Multiple to select multiple pictures or videos.
3. Press SEND (left softkey) and select the recipient from the list or from the following options:
Go to Contacts to select a recipient from your Contacts. (Qualifying Contacts entries must
contain a wireless phone number or an email address.)
New Address to enter a recipient’s wireless phone number or email address directly. Press
CONTINUE (left softkey) to proceed.
MULTIPLE (left softkey) to select multiple recipients. Press CONTINUE (left softkey) when
you have finished selecting and entering recipients. (You may include up to 60 recipients per
message.)
4. Compose a message.
5. Confirm the recipients, message, and pictures or videos. (You may also select additional options
by pressing the right softkey. Follow the onscreen instructions to add available options.)
6. Press SEND (left softkey) to send the pictures and videos.
Useful Apps and Features 91
Useful Apps and Features
The following topics detail many of your phone’s tools such as calculator, calendar, Bluetooth, voice
services, clock, and more.
Alarm
Your phone comes with a built-in alarm that has multiple alarm capabilities.
1. Press > Alarm.
2. Highlight an alarm number and press .
3. Highlight a setting and press .
Alarm to set the alarm to on or off.
Description to enter a description of the alarm.
Time to set the time for the alarm to go off.
Repeat to select a frequency of the alarm.
Ringtone to select a ringtone for the alarm.
Volume to select a volume level of the alarm.
Ringtone Length to set the duration for the selected ringtone to ring.
Snooze Interval to select the interval between the snoozes.
Snooze Times to select the number of times for the snooze to repeat.
4. Press SAVE (left softkey).
Tip: Press ON or OFF (left softkey) to toggle the alarm on and off.
Activate This Device
Your phone comes with a built-in servicing application that can assist you with activating a new phone,
updating software (over the air), and more.
1. Press > Tools > Activate This Device.
2. Follow the instructions on the display screen.
Useful Apps and Features 92
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events.
Add an Event to the Calendar
Your Calendar helps organize your time and reminds you of up to 100 important events.
1. Press > Tools > Calendar.
2. Highlight a day to which you would like to add an event and press OPTIONS (right softkey) > Add
Schedule.
3. Enter a description and press
4. Highlight a setting and press .
Category to select a category of the event.
Priority to select a priority of the event.
Start to set a start time of the event.
End to set an end time of the event.
Location to enter a location of the event. Press EDIT (left softkey) for entering texts.
Ringtone to select a ringtone for the alarm.
• To download ringtones, select Downloaded > Get New.
Alarm Time to set the time for the alarm to go off.
Repeat to select the frequency of the alarm.
• If you select Specific Period, set a start and end date.
• If you select Weekly, select the day(s) of the week.
5. Press SAVE (left softkey).
Tip: To change the calendar display views, press the left softkey (MONTH or WEEK) repeatedly to toggle
between monthly and weekly views.
Tip: On the weekly view, press the navigation key up or down to display the previous week or the next
week, respectively.
Tip: Press OPTIONS (right softkey) > Settings > Holiday/Weekday to enter holidays and weekdays.
Useful Apps and Features 93
Add a To Do List Item to the Calendar
Your phone can store and manage up to 40 To Do list items.
1. Press > Tools > Calendar.
2. Highlight a day to which you would like to add a To Do list item and press OPTIONS (right
softkey).
3. Press the navigation key right and select Add To Do.
4. Enter a description and press .
5. Highlight a setting and press .
Category to select a category of the item.
Priority to select a priority of the item.
Due Time/Date to set a time and date of the item.
Status to select the status of the item. Select Needs Action for a new item and select
Completed for a completed item.
6. Press SAVE (left softkey).
Calendar Event Alerts
When your phone is turned on and you have an event alarm scheduled, your phone alerts you.
There are several ways your phone alerts you to scheduled events:
● By playing the assigned ringtone or vibration type.
● By showing the event icon on the status bar.
● By showing the Alert pop-up screen.
Event Reminders
If you have set at least one reminder for an event, the upcoming event icon will appear in the
notifications area of the status bar to remind you of the upcoming event.
To view, dismiss, or snooze the reminder:
■ Select View to display the event detail screen.
■ Select Snooze, or press SNOOZE (left softkey) after selecting View to stop the alarm and start
snooze mode (if applicable).
■ Press DISMISS (right softkey) to clear the alarm (if applicable).
Useful Apps and Features 94
To set reminder settings:
■ On any Calendar view, press OPTIONS (right softkey) > Settings > Alarm and set the items.
View Calendar Events
Display the scheduled events on your Calendar.
Tip: Days with scheduled events are indicated by small colored rectangles just below the date. A
rectangle’s color depends on the repeat status for an event.
1. Press > Tools > Calendar.
2. Highlight the day for which you would like to view events and press .
The day’s event list is displayed.
– or –
Press OPTIONS (right softkey) > Schedule List or To Do List.
3. Highlight an event and press . The event’s details are displayed. You can edit the event on
this screen.
Delete Calendar Events
It’s easy to delete scheduled events from your Calendar.
1. Press > Tools > Calendar.
2. Highlight the day from which you would like to delete an event and press .
– or –
Press OPTIONS (right softkey) > Schedule List or To Do List.
3. Highlight an event and press OPTIONS (right softkey) > Delete.
4. Highlight an option and press .
This to delete the highlighted event.
Select to delete multiple events.
All on This List to delete all events on the list.
All Completed Events to delete completed To Do List items.
5. Press YES (left softkey).
To delete old events or all events:
Useful Apps and Features 95
■ Press > Tools > Calendar > OPTIONS (right softkey) > Delete Memory > Delete Old (or
Delete All) > YES (left softkey).
Bluetooth
Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Hints
Question: Can’t use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music, etc., wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. Press > Tools > Bluetooth > On/Off.
2. Press ON (left softkey) .
Useful Apps and Features 96
Bluetooth is enabled.
To disable Bluetooth, press OFF (left softkey) in step 2.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
device is prohibited, such as aboard an aircraft and in hospitals.
Bluetooth Status Indicators
The following icons show your Bluetooth connection status at a glance:
Icon
Description
Your phone’s Bluetooth feature is turned on.
Your phone is visible to other Bluetooth devices.
Your phone is connected to a Bluetooth device.
Your phone is connected to or communicating with a Bluetooth device via Hands-free
Profile (HFP).
Your phone is connected to or communicating with a Bluetooth device via Advanced
Audio Distribution Profile (A2DP).
Supported Bluetooth Profiles
You can use different profiles for specific Bluetooth functions. Following Bluetooth profiles are supported:
● A2DP: Advanced Audio Distribution Profile
● AVRCP: Audio Video Remote Control Profile
● HFP: Hand-free Profile
● HSP: Headset Profile
● OPP: Object Push Profile
● PBAP: Phone Book Access Profile
Bluetooth Settings Menu
The Bluetooth settings menu gives you access to information and controls for your phone’s Bluetooth
feature.
■ Press > Tools > Bluetooth and select from following options:
Useful Apps and Features 97
On/Off to enable or disable Bluetooth.
Visibility to select Hidden, Visible for 3 min, or Always visible to set your Bluetooth
visibility.
Add New to add a new Bluetooth device.
Trusted Devices to display a list of trusted Bluetooth devices.
My Bluetooth Info to display your phone’s Bluetooth name, address, class, and supported
profiles.
Change the Device Name
The device name identifies your phone to other devices.
1. Press > Tools > Bluetooth > My Bluetooth Info.
2. Enter the name for your phone and press SAVE (left softkey).
Pair Bluetooth Devices
The Bluetooth pairing process allows you to establish trusted connections between your phone and
another Bluetooth device. When devices are paired, a passkey (PIN) is shared between devices, allowing
for fast, secure connections while bypassing the discovery and authentication process.
1. Press > Tools > Bluetooth > Add New.
2. Select the device you wish to pair with and press .
3. Enter the passkey and press .
4. (Optional) Edit the device name and press SAVE (left softkey).
Note: Due to different specifications and features of other Bluetooth compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth compatible devices.
View the Trusted Devices List
This list displays a list of devices which are paired with your phone and set as trusted devices.
■ Press > Tools > Bluetooth > Trusted Devices.
Trusted Devices List Menu
Once you have created trusted devices, several options are available from the Trusted Devices list.
Useful Apps and Features 98
Left Softkey Menus
1. Press > Tools > Bluetooth > Trusted Devices.
2. Highlight a device and press the available left softkey options:
CONNECT... to connect to the selected Bluetooth device, if not connected (for headsets,
hands-free and other devices, excluding computers, PDAs, phones, or printers).
TRANSFER... to send data saved on your phone to the selected Bluetooth device (for
computers, PDAs, or phones). See Send Information Using Bluetooth.
Options Menu
1. Press > Tools > Bluetooth > Trusted Devices.
2. Highlight a device and press OPTIONS (right softkey) to display the following options:
Add New to add a new Bluetooth device.
Delete to delete the selected device from the list.
Delete All to delete all devices from the list.
Auto-Accept to configure your phone’s accessibility to other Bluetooth devices.
View/Edit Info to view or edit the information of the selected device.
Help to display the Trusted Devices list help.
Send Information Using Bluetooth
Depending on your paired devices’ settings and capabilities, you may be able to send Contacts
information or other items using a Bluetooth connection.
1. Press > Tools > Bluetooth > Trusted Devices.
2. Select the device from the Trusted Devices list and press TRANSFER... (left softkey).
3. Select an item (Send Contacts, Send Name Card or Exchange Name Cards) and press .
4. Follow the onscreen instructions to select items to send.
5. Read the message and press SEND (left softkey).
Update Phone
From time to time, updates may become available for your phone. For details, see Update Your Phone.
Useful Apps and Features 99
Sprint Mobile Sync
You can add and edit all your contacts and groups online, including TeamDC groups, using the Sprint
Mobile Sync service. With Sprint Mobile Sync you can:
● Add and edit contacts and groups. Use your computer to easily add, edit, and manage
contacts and groups, and set up and manage TeamDC groups.
● Synchronize and back up your contacts. Save all the contacts information from your phone in
a secure location, and automatically synchronize new information from the computer to the phone
and from the phone to the computer.
● Transfer contacts to a new phone. When you activate a new phone, Sprint Mobile Sync sends
your existing contact information to the phone.
● Erase contact information from a lost phone. If your phone is lost or stolen, Sprint Mobile
Sync can remotely remove all the contact information. You can then send the information to your
replacement phone.
● Import and export contacts with online address books. Import or export contact information
from or to Outlook, or other compatible databases.
Prepare Your Phone for Sprint Mobile Sync Service
Once your phone makes itself available to the Mobile Sync service, it will display a message on the
screen and prompt you to activate the service. Follow the onscreen instructions to activate the service.
(You will see a message when the process is complete.)
Activate Sprint Mobile Sync
1. Press > Tools > Mobile Sync.
2. Follow the onscreen instructions to complete activation.
Access Sprint Mobile Sync Online
1. Sign on to your My Sprint page at sprint.com.
2. Click My device & media > Contacts > Launch Mobile Sync.
3. Follow the onscreen instructions to add, edit, and manage all your contact information.
Useful Apps and Features 100
Connect Your Phone to Your Computer
Before using your phone’s mass storage capabilities, you need to prepare your phone’s data services to
synchronize with your desktop or laptop computer. Once you have connected the phone to the computer,
you can transfer your data to or from the SD card.
1. Press > Tools > Memory Storage > Connect to PC.
You will see a confirmation message.
2. Press OK (left softkey) to continue.
3. Connect your phone to your computer using a compatible USB cable. (Wait for the connection to
be completed. When connected, the host computer will automatically detect your phone.)
To remove the connection:
■ When you have finished transferring data, click the USB device icon in your computer’s
notification area, and follow the onscreen instructions to safely unplug the USB cable. The
process may vary depending on your computer.
– or –
Press EXIT (left softkey) > YES (left softkey).
Important Connection Information
● To avoid loss of data, DO NOT remove the USB cable, the microSD card, or the battery while
files are being accessed or transferred.
● DO NOT use your computer to change or edit folder or file names on the microSD card and do
not attempt to transfer large amounts of data from the computer to the microSD card. Doing so
may cause the microSD card to fail.
● DO NOT turn off or restart your computer, or put it into standby mode while using a mass storage
device. Doing so will result in loss or damage of data.
● While you are connected to the computer, your phone’s screen will display the airplane mode
icon ( ). You cannot make or receive calls.
● If you connect a mass storage device to a peripheral device, your device may not work properly.
File Manager
File Manager allows you to view, copy, move, and perform other housekeeping operations on files such
as pictures, videos, music, and applications stored in your phone or on the SD card.
Access File Manager
1. Press > Tools > Memory Storage > File Manager.
Useful Apps and Features 101
2. Highlight an option and press .
In Phone to access files stored in your phone’s memory.
Memory Card to access files stored on the memory card.
Open Files in File Manager
1. Press > Tools > Memory Storage > File Manager > In Phone or Memory Card.
2. Highlight a folder and press .
3. Highlight an item and press .
Supported File Formats
Following contacts, calendar, image, video, and audio formats are supported by the phone.
Contacts
Calendar
Image
Video
Audio
VCF
VCS
BMP
GIF
JPG
JPEG
PNG
WBMP
3G2
3GP
3GP2
3GPP
MP4
M4V
AAC
AAC+
AMR
MID
MIDI
MP3
M4A
PMD
QCP
UVO
Note: All unknown or unsupported file types are displayed as .
File Manager Options
When viewing files or folders in File Manager, press OPTIONS (right softkey) to display available options.
Highlight an option and press to select it.
● Move to move a file from the current folder to another folder in your phone or in the memory card.
● Move to Card/Move to Phone to move a file from one storage area to another.
Useful Apps and Features 102
● Copy to copy a file from the current folder to another folder in your phone or in the memory card.
● Copy to Card/Copy to Phone to copy a file from one storage area to another.
● Delete to delete a file or folder from File Manager.
● Import to import a Contacts file or a calendar file.
● Sort by to sort folder contents by name, date, or size.
● Properties to view the properties of the selected file.
● Rename to change the name of a selected file.
Note: You may not be able to use the file if you change the file name extension.
● Assign to set images as your screensaver or picture ID for Contacts entries.
● Send Media to send a file by attaching it to a message.
● Use Bluetooth to play an audio file through a Bluetooth device.
● Create Folders to create preset folders on the memory card. See Create Folders in the microSD
Card.
● List/Thumbnail to switch between list view and thumbnail view.
● Memory Info to view the used and available memory space.
● Go to Card/Go to Phone to switch from one storage area to another.
● Play/Listen/View to play a video, listen to audio, or view a picture.
SD Card Settings
Format the SD card
Formatting a SD card permanently removes all files stored on the card.
1. Press > Tools > Memory Storage.
2. Highlight Format Memory Card and press .
A warning will be displayed.
3. If you are sure you wish to remove all the files from your SD card, press YES (left softkey).
Note: The formatting procedure erases all the data on the SD card, after which the files CANNOT be
retrieved. To prevent the loss of important data, please check the contents before you format the card.
Useful Apps and Features 103
View Memory
Your phone allows you to review the memory allocation of both your internal storage area and that of the
SD card.
1. Press > Tools > Memory Storage > Memory Info.
The Memory Info page is divided into two sections: In Phone and Memory Card.
2. Press your navigation key down to display memory in the SD card.
Create Folders in the SD Card
The following steps allow your phone to create default folders for storing files in your SD card.
■ Press > Tools > Memory Storage > Create Folders. (The phone will create the microSD’s
default folders: DCIM, VIDEO, MUSIC, VOICE, SD_PIM, BLUETOOTH, and OTHER.)
Back Up Your Contacts Data to the SD Card
You can easily back up your phone’s Contacts data to the SD card.
1. Press > Tools > Memory Storage > Save Contacts.
You will see a confirmation message.
2. Press YES (left softkey) to proceed. (Please wait while the system creates your data.)
SD Card Folders
All the files stored in your SD are accessible through your SD card folders.
Display Your SD Card Folders
1. Press > Tools > Memory Storage > File Manager > Memory Card.
2. Highlight a folder and press .
3. To view or play a file, highlight it and press or the appropriate softkey.
Note: For information on file and folder options available through File Manager, see File Manager.
Voice Services
Your phone’s voice services let you place calls using your voice, store voice reminders, and record
memos right on your phone. This section includes easy-to-follow instructions for using voice-activated
features and managing voice memos.
Useful Apps and Features 104
Automatic Speech Recognition (ASR)
You can use your phone’s built-in automatic speech recognition (ASR) software to dial a phone number
or to launch phone functions. All you have to do is to talk into the phone, and ASR will recognize your
voice and complete tasks by itself.
Activate ASR
■ In standby mode, press and hold , , or the external speaker button.
Tip: You can also activate ASR and use certain features with the phone closed. Press the call list button
first and then volume (down) button while in standby mode to turn the keyguard off (if it is enabled), and
then press and hold the external speaker button and follow the voice prompts.
The phone prompts you to say the name of the command you want to use. To complete your
task, simply follow the voice prompts.
Available ASR commands include:
● Call <Name or #> to call an entry in your Contacts list or a spoken phone number. See Make a
Voice Call Using ASR for details.
● Send Message <Name or #> to send a message to an entry in your Contacts list or to a spoken
phone number. See Send a Message Using ASR for details.
● Lookup <Name> to display the detail screen of an entry in your Contacts list. See Display a
Contacts Entry's Information Using ASR for details.
● Go To <Menu> to jump directly to menu items or applications. See Open Menus Using ASR for
details.
● Check <Item> to check your phone’s status. See Check Phone Status Using ASR for details.
Tip: Use ASR in a quiet environment so it can accurately recognize your commands.
Tip: During ASR operation, you can get instructions for using the software (TUTORIAL or HELP)
pressing the left softkey.
Make a Voice Call Using ASR
1. Press and hold , , or the external speaker button.
2. When you hear “Say a command,” say “Call.”
3. When you hear “Say the name or number,” say a name or a phone number.
4. When you hear “Which location?” say a number type (for example, “Mobile”).
Tip: You can skip steps 3 and 4 by saying a name and location after “Call” without pausing (for example,
“Call John Jones mobile”).
Useful Apps and Features 105
Note: If ASR does not recognize the name or number, it will find the most likely matches and display a list
of up to three names or numbers. You will hear “Did you say, ‘Call...?’” followed by the name or number.
You can confirm by saying “Yes.” Say “No” to change the selection.
Send a Message Using ASR
1. Press and hold , , or the external speaker button.
2. When you hear “Say a command,” say “Send Message.”
3. When you hear “Say the name or number,” say a name or a phone number.
4. When you hear “Which location?,” say a number type (for example, “Mobile”). The phone displays
the text entry screen. See Send a Message for how to compose a message.
Display a Contacts Entry’s Information Using ASR
1. Press and hold , , or the external speaker button.
2. When you hear “Say a command,” say “Lookup.”
3. When you hear “Say the name,” say a Contacts entry’s name. The phone displays the detail
screen for that Contacts entry.
Open Menus Using ASR
You can jump directly to many menu items or applications by saying “Go to” followed by a menu option.
1. Press and hold , , or the external speaker button.
2. When you hear “Say a command,” say “Go To.”
3. When you hear “Which shortcut?,” say an application name (for example, “Messaging”).
4. The phone opens the selected menu.
Tip: Say “More Options” to display additional application names.
Check Phone Status Using ASR
You can use ASR to obtain information about your phone:
● Status (all of the following except My Phone Number)
● Time
● Signal Strength
● Network
● Battery
Useful Apps and Features 106
● My Phone Number
1. Press and hold , , or the external speaker button.
2. When you hear “Say a command,” say “Check.”
3. When you hear “Which status item?,” say a command.
ASR Settings
Configure the automatic speech recognition settings.
Tip: The ASR settings can also be accessed from the Voice Recognition menu. Press > Settings >
Others > Accessibility > Voice Services > Voice Recognition.
To change ASR confirmation:
1. Press and hold , , or the external speaker button.
2. Press SETTINGS (right softkey) > Confirmation.
3. Highlight an option and press .
Automatic to ask for confirmation only when the system is not sure what you said.
Always Confirm to always ask for confirmation.
Never Confirm to never ask for confirmation.
To adapt the system to your voice:
1. Press and hold , , or the external speaker button.
2. Press SETTINGS (right softkey) > Adaptation > Adapt Voice.
3. Press START (left softkey) and repeat each word, phrase, or telephone number you hear.
To reset the adaptation:
1. Press and hold , , or the external speaker button.
2. Press SETTINGS (right softkey) > Adaptation > Reset Voice > YES (left softkey).
To change the ASR mode:
1. Press and hold , , or the external speaker button.
2. Press SETTINGS (right softkey) > Audio Modes.
3. Highlight an option and press .
Useful Apps and Features 107
Expert Mode to sound a beep only.
Prompt Mode to prompt for required information.
Readout Mode to prompt for required information and to read the text displayed on the main
screen.
To change the ASR dialing region:
1. Press and hold , , or the external speaker button.
2. Press SETTINGS (right softkey) > Dialing Region.
3. Highlight an option and press .
North America to recognize only numbers valid in North America.
Other to recognize any number regardless of location.
To display the ASR software version:
1. Press and hold , , or the external speaker button.
2. Press SETTINGS (right softkey) > About.
Manage Voice Memos
Use your phone’s Voice Memo to record brief memos to remind you of important events, phone numbers,
or grocery list items.
Note: You can store up to 600 memos on your phone. Maximum recording time depends on the available
memory space on your phone.
Record Voice Memos
To record an audio memo:
1. Press > Tools > Voice Services > Voice Memo > Record.
2. Start recording after the beep.
Press PAUSE/RECORD (left softkey) to pause and resume recording.
3. To stop recording, press , , or STOP (right softkey).
Play Voice Memos
To play one or all memos:
1. Press > Tools > Voice Services > Voice Memo > List.
Useful Apps and Features 108
2. Select In Phone or Memory Card.
3. Highlight the memo you want to play and press .
– or –
Press OPTIONS (right softkey) > Play > All to play all memos continuously.
To play multiple memos:
1. Press > Tools > Voice Services > Voice Memo > List.
2. Select In Phone or Memory Card.
3. Press OPTIONS (right softkey) > Play > Multiple and select memos you want to play.
4. Press PLAY (left softkey).
Voice Memo Options
Your phone offers several options for managing voice memos you have recorded.
1. Press > Tools > Voice Services > Voice Memo > List.
2. Select In Phone or Memory Card.
3. Highlight a memo and press OPTIONS (right softkey) to display available voice memo options:
Play to play selected memos or all memos.
Speaker On or Speaker Off to activate or deactivate the speakerphone mode.
Edit Title to edit the title of a memo.
Properties to display information about a memo.
Sort by to sort memos by time recorded, name, or file size.
Go to Time to set the point from which the memo starts playing.
Go to Card/Go to Phone to switch between memos recorded on the memory card and to the
In Phone folder.
Send Media to send a memo by attaching it to a message.
Copy to Card/Copy to Phone to copy selected memos to the memory card or to the In
Phone folder.
Move to Card/Move to Phone to move selected memos to the memory card or to the In
Phone folder.
Delete to delete either selected memos or all memos. Select from This, Multiple, or All.
Useful Apps and Features 109
Assigned Media
The Assigned Media folder automatically stores copies of pictures assigned as picture IDs or screensaver
s on your phone. See Assign Pictures.
1. Press > Tools > Assigned Media.
2. Use your navigation key to view and scroll through the pictures. (To switch a picture from
thumbnail view to expand view mode, select a picture and press .)
Calculators
Your phone comes with a built-in calculator, a handy tip calculator and a unit converter.
Calculator
Your phone’s convenient built-in calculators let you perform basic mathematical equations.
1. Press > Tools > Calculators > Calculator.
2. Enter numbers using your keypad.
Press the appropriate key for an arithmetic option ( ).
Press the left softkey to enter a decimal point.
Press CLEAR (right softkey) to clear all numbers.
3. Press for the total.
Tip Calculator
This feature allows you to calculate tip and split the bill.
1. Press > Tools > Calculators > Tip Calculator.
2. Enter the total bill into the Bill field.
3. Type the tip amount (in percent) you would like to leave into the Tip field.
4. If the bill is shared by more than one person, enter the number of the people into the # Paying
field. The phone will display a table showing the tip, total bill, and each pay.
Unit Converter
You can use Unit Converter to convert the unit of Temperature, Length, Weight, Area and Volume.
1. Press > Tools > Calculators > Unit Converter.
2. Select Temperature, Length, Weight, Area or Volume.
Useful Apps and Features 110
3. Select the unit you want to convert in the From field and the To field.
4. Enter the value.
The conversion is displayed automatically.
Countdown
This feature allows you to use your phone as a countdown timer to alert you when a specified period of
time has elapsed. You can set up to five timers.
1. Press > Tools > Countdown.
2. Highlight a countdown timer number and press .
3. Highlight a setting and press .
Time to enter the length of the countdown.
Alarm to set the countdown alarm to on or off.
4. Press SAVE (left softkey).
Tip: Press ON or OFF (left softkey) to toggle the countdown alarm on and off.
Stopwatch
You can record split times or lap times with the built-in stopwatch.
1. Press > Tools > Stopwatch.
2. Press MODE (left softkey) to select split timing or lap timing.
3. Press START (right softkey) to start the stopwatch.
4. Press SPLIT or LAP (left softkey) to record the time.
5. Press STOP (right softkey) to stop timing.
6. Press RESET (left softkey) to reset the stopwatch to zero.
World Clock
You can view the local time in various cities around the world.
To view the time in different locations:
1. Press > Tools > World Clock.
2. Press the navigation key left or right to scroll through different time zones.
Useful Apps and Features 111
Note: Press OPTIONS (right softkey) > Standard or Summer to change between daylight saving time
and standard time.
Notepad
Your phone offers a simple notepad to allow you store your notes.
Write a Note
1. Press > Tools > Notepad > Add New….
2. Enter a note and press OK (left softkey) to save it.
Press OPTIONS (right softkey) to access various text options. See Select a Text Input Mode.
View a Note
1. Press > Tools > Notepad.
2. Highlight a note and press .
Edit a Note
1. Press > Tools > Notepad.
2. Highlight the note you want to edit and press EDIT (left softkey).
3. Edit the note and press OK (left softkey).
Delete Notes
1. Press > Tools > Notepad.
2. Highlight the note you want to delete and press DELETE (right softkey).
3. Select an option:
This to delete the highlighted note.
All to delete all notes on the list.
4. Press YES (left softkey).
Flashlight
Your phone is equipped with a powerful LED flashlight.
Warning: Do not shine the LED flashlight into anyone’s eyes, as doing so may compromise their vision
and cause an accident.
Useful Apps and Features 112
To turn the LED flashlight on or off:
1. Press > Tools > Flashlight.
2. Select On or Off.
Note: You cannot use the LED flashlight in certain situations such as where the battery is very low or the
phone is powering on or off.
SIM Toolkit
SIM Toolkit allows you to access the SIM menu.
Note: To use this feature, you must insert a valid SIM card in the SIM card holder and the services must
be supported by your service provider. Contact your wireless service provider for more details.
1. Press > Tools > SIM Toolkit.
2. Follow the onscreen instructions to proceed.
Input PIN/PUK
You can set up a PIN number and PUK number for your SIM card as a security measure.
1. Press > Tools > Input PIN/PUK.
2. Enter your four- to eight-digit PIN code.
3. Enter your eight-digit PUK code.
4. Enter and re-enter your new PIN code to proceed.
Note: If you enter a wrong PIN code three times, your SIM card will be locked. You must then enter the
PUK code to unlock it. The PUK code is a number printed on the SIM card, next to the PIN number.
Settings 113
Settings
The following topics provide an overview of items you can change using your phone’s Settings menus.
Volume Settings
Adjust your phone’s volume settings to suit your needs and your environment.
Adjust the Phone’s Volume Settings
You can separately adjust the volume of various sounds your phone makes.
1. Press > Settings > Volume.
2. Select Incoming Ringtone, Playback Volume, Power Up/Down, Key Beeps, E911 Alert or
Direct Connect.
If you select Power Up/Down or E911 Alert, select On or Off.
If you select Key Beeps, select Tone Volume or Tone Type.
If you select Direct Connect., select Incoming DC Volume or Chirp Volume.
3. Select a volume level and press .
Tip: You can adjust the ringtone volume in standby mode or during an incoming call and the volume
during playback by using the volume button.
Silence All
The Silence All option allows you to mute all sounds without turning your phone off.
Activate Silence All
■ Press and hold the volume button down in standby mode.
The screen will display “Silence All.”
Deactivate Silence All
■ Press the volume button up repeatedly to select a volume level.
Ringtone Settings
Ringtones help you identify incoming calls and messages. You can assign ringtones to individual
Contacts entries, types of calls, and messages.
Settings 114
Select Ringtones for Incoming Calls and Messages
1. Press > Settings > Ringtones > Incoming Calls or Messages.
2. Select Contacts, Unsaved Numbers, or Private / Unknown.
If you select Contacts, select All Contacts, or select One Contact and then select an entry.
3. Select a ringtone option by pressing the navigation key up or down, and then select a ringtone.
(See Get New Ringtones if you select Downloaded > Get New.)
Tip: Ringtones can be assigned from the Contacts menu. See Assign a Ringtone to a Contact or a Group.
Select Ringtones for Direct Connect
1. Press > Settings > Ringtones > Direct Connect.
2. Select Incoming DC Calls or Chirp.
3. Select a ringtone option by pressing the navigation key up or down, and then select a ringtone.
Select Ringtones for Voicemail, Calendar, and Power Up/Down
1. Press > Settings > Ringtones.
2. Select Voicemail, Calendar, or Power Up/Down.
3. Select a ringtone option by pressing the navigation key up or down, and then select a ringtone.
Get New Ringtones
A wide variety of new ringtones are available from the Sprint Digital Lounge, and you can access them
right from your phone. (Additional charges may apply, but some are free.)
1. Press > Settings > Ringtones.
2. Select a ringtone type category (Incoming Calls, Voicemail, Messages, etc.) and any applicable
subcategories.
3. Select Downloaded > Get New. (The Digital Lounge will launch and display the Ringtones
menu.)
4. Use the navigation key and keypad or keyboard to search through available ringtones. When you
find the one you want, select it and press .
5. To purchase the ringtone, select Buy and follow the onscreen instructions to complete the
download.
6. When the download is finished, select an option to continue:
Listen to listen to the ringtone.
Settings 115
Assign to assign the ringtone to a call or message type or to a specific contact.
Shop to browse for other items to download.
Display Settings
Adjusting your phone’s display settings not only helps you see what you want, they can also help
increase battery life.
Change the Screensaver
You can set a screensaver to display while in standby mode.
1. Press > Settings > Display > Screensaver.
2. Select a screensaver option by pressing the navigation key up or down, and select a screensaver.
Change the Brightness
You can adjust the brightness on the screen.
1. Press > Settings > Display > Brightness.
2. Highlight a brightness level and press twice.
Change the Font Size
Adjust the font size for the screen. This setting does not affect all screens.
Note: The first time you access this setting you will see a message saying "Font Size setting doesn't
affect all screens." Press OK (left softkey) to proceed.
1. Press > Settings > Display > Font Size.
– or –
Press > Settings > Others > Accessibility > Font Size.
2. Highlight a font size. You can see the current and new font sizes in the display window above the
menu.
3. If you are satisfied with the font size, press SAVE (left softkey).
– or –
Press to display the main menu, and then press OPTIONS (right softkey) > Large Font or
Normal Font.
Settings 116
Change the Backlight Settings
Select how long the display screen remains backlit after any keypress is made. You can also change the
backlight settings for a Java application that is running in the foreground.
To change the screen backlight setting:
1. Press > Settings > Display > Backlight.
2. Select Backlight Dim or Backlight Off.
If you select Backlight Dim, select Always Bright, Always Dim, or a preset length of time to
elapse before the screen backlight dims.
If you select Backlight Off, select a preset length of time to elapse before the screen, keypad
and keyboard backlights turn off. (When you select Always Bright for the Backlight Dim
setting in step 2, the keypad and keyboard backlight will turn off after about one minute.)
Note: Long backlight settings reduce the battery’s talk and standby times.
To change the Java application backlight setting:
■ Press > Settings > Display > Backlight > Java Backlight > Default or Continuous.
Set the Notification Pop-up
This option allows you to enable or disable notification pop-up when you receive a new notification
(except for incoming call and alarm) while an application is running.
1. Press > Settings > Display > Notification.
2. Select Enable Pop-up or Disable Pop-up.
Tip: If you select Disable Pop-up, you will see only a notification icon. (The notification pop-up will not
appear while an application is running.)
Select a Picture ID
You can select an image as a picture ID.
1. Press > Settings > Display > Picture ID.
2. Select Contact, Unsaved Numbers, or Private / Unknown.
If you select Contact, select an entry.
3. Select a picture ID option and press .
4. Select an image and press to assign it.
Settings 117
Power Save Mode
This feature helps conserve your battery power by automatically adjusting the backlight setting of your
phone.
1. Press > Settings > Display > Power Save Mode.
2. Select On. (Select Off to deactivate this feature.)
3. Read the message and press CONTINUE (left softkey).
Change the Clock/Calendar Display
Select a clock/calendar display on the screen in standby mode.
1. Press > Settings > Display > Clock/Calendar.
2. Select an option and press twice.
Set a Custom Greeting
You can display your own custom greeting in standby mode.
1. Press > Settings > Display > Greeting > Custom.
2. Enter a custom greeting and press .
3. Press DONE (left softkey) to save your greeting.
Change the Phone’s Menu Style
Choose the layout of your phone’s menu.
1. Press to display the main menu.
2. Press OPTIONS (right softkey) > Grid View or List View to change the menu style.
Keyguard
This feature enables you to lock the side buttons while the phone is closed.
To enable or disable the keyguard
1. Press > Settings > Keyguard.
2. Select On or Off.
Tip: You can deactivate this feature by pressing the call list button first and then volume (down) button
while the phone is closed.
Settings 118
Text Entry
The Text Entry menu allows you to specify a suitable feature during the text entry process. See Text
Entry Options for the options available from the text entry screen.
1. Press > Settings > Text Entry.
2. Select an option:
Word Complete to suggest possible words based on the frequency of usage.
Next Word Complete to automatically display the word that may follow the current text input.
Phrase Complete to predict possible phrases after one word with a space is entered.
Word Scan to allow the predictive text input system to recognize words by searching
Contacts.
Word Choice List to select whether to display the word choice list.
Input Language to select the language to enter (English or Spanish).
My Words to edit or delete the custom words you have added to the XT9 database.
• Add Word to store words you frequently use.
Auto Substitution to edit or delete the custom texts you have added to the XT9 database.
• Add New… to store texts you frequently use. See Add a Word to the XT9 Database.
Help to view the XT9 instructions.
Add Texts to the XT9 Database
Register a text up to 50 letters and its abbreviation up to 16 letters to the XT9 database and call the full
text up as an option by typing the abbreviated text. You can store up to 100 sets of texts.
1. Press > Settings > Text Entry > Auto Substitution.
2. Press Add New… and enter an abbreviated text in the Abbreviation field.
3. Press the navigation key down and enter the corresponding full text in the Full Text field.
4. Press SAVE (left softkey). The full text will appear as an option the next time you type the
corresponding abbreviated text during XT9 Text Input.
Phone Information
Your phone provides information specific to your phone, such as the phone number, DC number, memory
status, an icon glossary, your phone's software version, advanced information (channel, frequency, etc.),
and information about your account.
Settings 119
1. Press > Settings > Phone Info.
2. Select Phone#/User ID, Memory Status, Icon Glossary, Version, Advanced, My Account, or
Life Call Timers.
Security Settings
The Lock Phone, Limit Use, Reset/Delete settings menus let you set phone security, lock code, and more.
Lock Phone
When your phone is locked using the Lock Phone feature, you can only make calls to 911, Sprint
Customer Service, and the ICE Call contact.
1. Press > Settings > Lock Phone.
2. Enter your lock code.
3. Select Auto Lock > Lock Now.
Tip: The first time you access the Lock Phone menu, you will be advised to change the default lock code
by pressing CHANGE (left softkey). Enter and re-enter your new lock code to proceed. For details, see
Change the Lock Code.
Unlock Your Phone
1. From standby mode, press UNLOCK (left softkey).
2. Enter your lock code.
Tip: You can access the ICE contacts by pressing ICE (right softkey) when your phone is locked using
the Lock Phone feature. For more information, see ICE (In Case of Emergency) Contacts.
Change the Lock Code
1. Press > Settings > Lock Phone and enter your lock code.
2. Select Change Lock Code.
3. Enter your new lock code.
4. Re-enter your new lock code. (You will be prompted to create a lock code hint to help you
remember your new lock code.)
5. If you want to create a lock code hint, press YES (left softkey). Enter a hint and press .
– or –
Press NO (right softkey) to return to the previous menu.
To edit or delete a lock code hint:
Settings 120
1. Press > Settings > Lock Phone and enter your lock code.
2. Select Lock Code Hint.
3. Edit the hint and press .
– or –
Delete the hint by pressing and press .
Tip: If you can’t recall your lock code, try using the last four digits of your wireless phone number or check
your lock code hint.
Limit Use
This feature allows you to limit the use of certain functions on the phone.
Activate the Limit Use Feature
1. Press > Settings > Limit Use > On/Off > On.
2. Enter your new code.
3. Re-enter your new code.
The next time you try to access this setting, you will be required to enter your Limit Use code.
Change the Limit Use Code
1. Press > Settings > Limit Use and enter your limit use code.
2. Select Change Limit Use Code.
3. Enter your new code.
4. Re-enter your new code.
Restrict Voice Calls and Messages
1. Press > Settings > Limit Use and enter your limit use code.
2. Select Restriction.
3. Select an option:
Voice Calls to restrict incoming and outgoing voice calls except those placed to 911, Sprint
Customer Service, and the ICE Call contact.
Messages to restrict sending messages except to designated recipients and the ICE
contacts.
Settings 121
4. Select On/Off > On. Read the message and press OK (left softkey).
Note: If you select On, you cannot add, edit, or delete any Contacts or group entries.
5. Select Allowed Contacts > All Contacts or Choose Contacts.
If you select Choose Contacts, select <Add Contact>, and then choose a member from the
list. If you want to remove a member from the list, highlight the member and press REMOVE
(left softkey).
Restrict Web, Camera, and Location Mode
1. Press > Settings > Limit Use and enter your limit use code.
2. Select Restriction.
3. Select an option:
Web to prevent using the browser.
Camera to disable the camera function.
Force Location On to prevent turning the Location functions off. See Location Settings.
4. Select On.
Reset Your Phone and Phone Content
This option lets you clear different types of personal information stored on your phone, reset your phone
to factory settings, or both.
1. Press > Settings > Reset/Delete and enter your lock code.
2. Highlight an option and press .
Reset Settings to restore all the factory defaults, including ringtone types and display
settings. Contacts, History, Calendar, and Messaging are not affected.
Reset Phone to reset all settings and erase all data on your phone.
3. Read the message and press the left softkey (RESET SETTINGS or RESET PHONE).
Delete Phone Content
You can quickly and easily delete all the content that you have created or stored in your phone.
1. Press > Settings > Reset/Delete and enter your lock code.
2. Select Delete Stuff.
3. Highlight an option and press
Settings 122
Messages to delete all messages.
Call Logs to delete all call history from the phone.
Browser Cookies and Cache to delete all Web cookies and all Web cache memory saved in
the phone.
Downloaded Content to delete all data downloaded to your phone.
Contacts to delete all of your Contacts including speed dial numbers saved in your Contacts.
Voice Memo to delete all voice data and call memos saved in the phone.
My Photos & Videos to delete all pictures and videos stored in My Photos & Videos.
File Manager(In Phone) to delete all files saved in File Manager.
All Stuff to delete all user-added data.
4. Read the message and press DELETE (left softkey).
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related features.
Voice Guide
Voice Guide allows you to hear voice prompts and spoken numbers or key names as you press a key,
and also to hear menus and options, Contacts names, email addresses, URLs, etc., as you highlight each
item onscreen. (The default setting is Off.)
Enable Voice Guide
1. Press > Settings > Others > Accessibility > Voice Services > Voice Guide > Speech
Output.
2. Select On or Off.
Note: When the incoming ringtone volume is set to Silence All or Vibrate All, Voice Guide does not work.
(See Volume Settings.)
Note: When Playback Volume is set to Volume Off, enabling Voice Guide will automatically change the
setting to Level 1.
Tip: To change the language used for Voice Guide, see Language Settings.
Adjust the Speech Rate
You can adjust the rate at which onscreen text is spoken by the phone.
1. Press > Settings > Others > Accessibility > Voice Services > Voice Guide > Speech
Rate.
Settings 123
2. Select Normal, Fast or Fastest.
Change the Pitch of Voice Guide
You can change the pitch at which onscreen text is spoken by the phone.
1. Press > Settings > Others > Accessibility > Voice Services > Voice Guide > Speech
Pitch.
2. Select High, Normal or Low.
Voice Recognition
You can use your phone’s built-in automatic speech recognition (ASR) software to dial a phone number in
your contacts or to launch phone functions. See Automatic Speech Recognition (ASR) for details. To
configure the Voice Recognition settings, see ASR Settings.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. Press > Settings > Others > Accessibility > TTY.
2. Read the message and press .
3. Select one of the following options:
TTY Off to disable TTY mode.
TTY VCO to enable TTY mode in Voice Carry Over mode, which allows you to send voice
and receive text during a call.
TTY HCO to enable TTY mode in Hearing Carry Over mode, which allows you to send text
and receive voice during a call.
TTY Full to enable all TTY settings. You can send and receive text during a call.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications
Settings 124
Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be
corrupted when received by public safety answering points (PSAPs), rendering some communications
unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.
Font Size
Adjust the font size for the screen. This setting does not affect all screens. See Change the Font Size.
Vibrate Type
You can select vibration types for incoming calls, messages, voicemail, etc.
Select Vibrate Type for Incoming Calls and Messages
1. Press > Settings > Others > Accessibility > Vibrate Type > Incoming Calls or Messages.
2. Select Contacts, Unsaved Numbers, or Private / Unknown.
If you select Contacts, select All Contacts, or select One Contact and then select an entry.
3. Select a vibrate type option by pressing the navigation key up or down, and then select a vibrate
type.
Tip: Vibrate Type can be assigned from the Contacts menu. See Assign a Vibrate Type to a Contact or a
Group.
Tip: From standby mode, press and hold to set your incoming call to Vibrate All.
Select Vibrate Type for Voicemail and Alarm/Calendar
1. Press > Settings > Others > Accessibility > Vibrate Type.
2. Select Voicemail or Alarm/Calendar.
3. Select a vibrate type option by pressing the navigation key up or down, and then select a vibrate
type.
Hearing Aid Device Compatibility
Your phone has been tested and rated for hearing aid device compatibility. To use this function effectively,
set the hearing aid option to On.
1. Press > Settings > Others > Accessibility > Hearing Aid.
2. Read the disclaimer and press OK (left softkey).
3. Select On or Off.
On to use a hearing aid device with your phone.
Settings 125
Off to use your phone without a hearing aid device.
Screen Contrast
You can make your screen easier to read with a high contrast color scheme.
1. Press > Settings > Others > Accessibility > Screen Contrast.
2. Select Standard Color or High Contrast BW.
Mono Audio
Mono Audio combines the left and right stereo channels into a mono signal played through both channels.
This function is available only when an external device is connected.
1. Press > Settings > Others > Accessibility > Mono Audio.
2. Select On or Off.
Phone Setup Options
There are many settings that you can customize to match your own preferences.
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, such as games and voice memos, when
you are on an airplane or in any other area where making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or receive any calls or access online information.
1. Press > Settings > Others > Airplane Mode.
2. Read the disclaimer and press OK (left softkey).
3. Select an option from the following:
On to activate Airplane Mode. Airplane Mode will be deactivated when you turn the phone off.
Off to deactivate Airplane Mode.
On Power-up to activate Airplane Mode each time you turn the phone on.
While in Airplane Mode, your phone’s screen will display .
Alerts
You can change the alert settings according to your needs.
Alerts Notification
Set your phone to alert you with an audible tone once a minute during a voice call, when you change
service areas, or when a call has been connected.
Settings 126
1. Press > Settings > Others > Alerts.
2. Select Beep Each Minute, Out of Service, or Connect.
3. Select On or Off.
Repeated Tone
You can set how often your phone alerts you when there is a new voicemail or message notification.
1. Press > Settings > Others > Alerts > Repeated Tone.
2. Select Voicemail or Messages.
3. Select Single Tone (once only) or Repeated Tone (once every minute).
Persistent Alerts
Set alerts, such as beep, vibration, LED blinking, or repeat interval for notifications.
To turn Persistent Alerts on or off:
1. Press > Settings > Others > Alerts > Persistent Alerts.
2. Select On/Off.
On to turn Persistent Alerts on.
Off to turn Persistent Alerts off.
To turn options for notifications on or off:
1. Press > Settings > Others > Alerts > Persistent Alerts.
2. Select from the following options:
Audible Tone to beep when a notification is on the notification bar.
Vibrate to vibrate when a notification is on the notification bar.
Blink LED to blink the LED indicator when a notification is on the notification bar.
3. Select On or Off.
To set the repeat interval for notifications:
1. Press > Settings > Others > Alerts > Persistent Alerts > Repeat Interval.
2. Select your desired repeat interval.
Settings 127
Call Setup
You can configure various call-related settings. See Call Settings.
Time & Date Settings
Use the Time & Date settings menu either to automatically use the network-provided date and time or
manually set these values.
Note: Your phone's Time & Data settings menu is set to Automatic by default.
Set Time & Date Manually
You can set the time and date manually when your phone is connected to the GSM network and cannot
use the network-provided date and time.
Note: You can't set the time and date manually when you are connected to .
1. Press > Settings > Others > Time & Date > Manual.
2. Select Time & date. Adjust the hour and minute using number keys, and select AM or PM using
the navigation key up or down. Then adjust the date, month, and year using number keys. Press
OK (left softkey) when finished.
3. Select Time Zone, and then select a time zone from the onscreen list. Scroll down the list to view
additional time zones.
4. Select DST to select On or Off.
5. Press SAVE (left softkey) to save the settings.
Data Settings
You can turn on or off your phone’s data services.
Enable Data Services
When your phone’s data services are turned off, you may enable them at any time.
Note: Your phone's data services are turned off by default.
1. Press > Settings > Others > Data Settings > Data > On.
A message is displayed.
2. Press YES (left softkey) to enable data services.
Note: If Direct Connect services are enabled on your phone, this setting is set to On automatically and is
not displayed.
Settings 128
Disable Data Services
You can disable data services again without turning off your phone. However, you will not have access to
all data services, including Web and messaging. Disabling data services will avoid any charges
associated with these services. While signed out, you can still place or receive phone calls, check
voicemail, and use other voice services.
1. Press > Settings > Others > Data Settings > Data > Off.
2. Read the disclaimer and press DISABLE (right softkey) to sign out.
Net Guard
If Net Guard is enabled, it will be displayed to confirm that you want a connection when you try to use
data services. The Net Guard feature helps you avoid accidental connections. You can disable the
feature in the future by selecting Auto-Connect when you see Net Guard displayed.
■ Press > Settings > Others > Data Settings > Net Guard.
On to activate the Net Guard.
Off to deactivate the Net Guard.
Note: When enabled, Net Guard appears only once as long as you have not turned the phone off and on.
Note: If Direct Connect services are enabled on your phone, this setting is set to Off automatically and is
not displayed.
APN Settings
You can view or edit the Access Point Name (APN) for data services on your phone.
To add an APN:
1. Press > Settings > Others > Data Settings > APN.
2. Highlight New APN1, New APN2, or New APN3 and press EDIT (left softkey).
3. Enter the required field and press OK (left softkey).
4. Press SAVE (left softkey).
To change the APN:
1. Press > Settings > Others > Data Settings > APN.
2. Highlight your desired APN and press .
3. Read the message displayed and press YES (left softkey). The phone will reboot to update the
configuration.
Settings 129
To reset your APN settings:
1. Press > Settings > Others > Data Settings > APN.
2. Highlight an APN and press RESET (right softkey).
3. Read the message displayed and press OK (left softkey).
Headset Mode
Set up your phone for hands-free use and the ringer mode.
To set the headset button mode:
■ Press > Settings > DC Settings > Headset Mode > Headset button starts Voice calls.
[TALK Key] or Headset button starts DC calls. [DC button].
To set the ringer mode:
■ Press > Settings > Others > Headset Mode > Normal or Headset Only.
Language Settings
You can choose to display your phone’s onscreen menus in English or in Spanish.
1. Press > Settings > Others > Language.
2. Select English or Español.
Location Settings
Before using any of the location-based services, you must turn on your phone’s location mode.
Enable Location Services
1. Press > Settings > Others > Location > On/Off. (You will see the Location disclaimer.)
2. Read the disclaimer and press .
3. Select On.
When the Location feature is on, your phone’s standby screen will display the icon. When Location is
turned off, your phone will display the icon.
Enable NMEA Output
1. Press > Settings > Others > Location > NMEA Output.
2. Select USB to enable GPS-NMEA location data output via USB cable.
Settings 130
Note: Turning Location on will allow the network to detect your position using GPS technology, making
some Sprint applications and services easier to use. Turning Location off will disable the GPS location
function for all purposes except 9-1-1, but will not hide your general location based on the cell site serving
your call. No application or service may use your location without your request or permission. GPS-
enhanced 9-1-1 is not available in all areas.
Roaming
Roaming is the ability to make or receive calls and access data services when you’re off the Nationwide
Sprint Network.
Roaming Icon
Your display screen always lets you know when you’re off the Nationwide Sprint Network. Anytime you
are roaming, the phone displays the roaming icon ( ).
Note: Sprint Direct Connect - Direct Connect services are not available while roaming off the
Nationwide Sprint Network.
Roaming on Other Networks
When you’re roaming on other networks, your call quality and security will be similar to the quality you
receive when making calls on the Nationwide Sprint Network. However, you may not be able to access
certain features, such as data services, depending on the available network.
Note: If you’re on a call when you leave the Nationwide Sprint Network, your call is dropped. If your call is
dropped in an area where you think Sprint service is available, turn your phone off and on again to
reconnect to the network.
Check for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint Network, you may not receive on-phone notification of
new voicemail messages. Callers can still leave messages, but you will need to periodically check your
voicemail for new messages if you are in a roaming service area for an extended period of time.
1. Dial your area code + your phone number.
2. When you hear your voicemail greeting, press .
3. Enter your password at the prompt and follow the voice prompts.
When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.
Roaming Settings
Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can
determine which signals your phone accepts. Choose from different settings on your phone to control
your roaming experience.
To set the roaming mode:
Settings 131
1. Press > Settings > Others > Roaming > Roaming Mode.
2. Select an option:
Home Only to access only the Nationwide Sprint Network and prevent roaming on other
networks.
CDMA Only/GSM Only to seek service on the Sprint and any roaming partners that are
preferred.
When the roaming mode is set to CDMA Only, you can specify which services are available while
roaming.
1. Press > Settings > Others > Roaming > Roaming Settings.
2. Select the check box for each service you want to enable when roaming:
Domestic Voice to allow voice communication only on domestic roaming systems.
Domestic Data to allow data communication only on domestic roaming systems.
International Voice to allow voice communication on international roaming systems.
International Data to allow data communication on international roaming systems.
3. Press DONE (left softkey) > YES (left softkey).
Note: Data service is not available without voice service for both domestic and international settings.
Disabling voice service automatically disables its data service.
Roaming Guards
Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint Network with
the onscreen roaming icon and Roaming Guards. Roaming Guards make it easy to manage your roaming
by requiring an extra step before you can place calls, answer calls, or access data services (such as
messaging) while roaming. (This extra step is not required when you are using the Nationwide Sprint
Network.) Roaming Guards can be configured separately for domestic and international usage.
1. Press > Settings > Others > Roaming > Roaming Guards > Domestic or International.
2. Select the check box for each service you want to enable Roaming Guards for:
Voice to display a prompt that will require you to respond anytime you attempt to access
voice service while roaming in the selected region (domestic or international).
Data to display a prompt that will require you to respond anytime you attempt to access data
service while roaming in the selected region (domestic or international). The prompt will not
appear again while you are in the data session you allowed.
Outgoing SMS to display a prompt that will require you to respond anytime you attempt to
send a text message while roaming internationally.
Settings 132
3. Press DONE (left softkey).
Tip: If you prefer not to use the Roaming Guards feature, select Never Ask when the message is
displayed. You will not be notified of your roaming status until you enable Roaming Guards again.
To place roaming calls with Roaming Guards on:
1. From standby mode, dial the area code followed by the seven-digit number and press .
2. Read the message and press .
To answer incoming roaming calls with Roaming Guards on:
1. Press .
2. Read the message and press .
To access data services while roaming with Roaming Guards on:
■ When a notification appears informing you that data roam charges may apply, press ROAM (left
softkey) to connect.
To send a text message while roaming with Roaming Guards on:
■ When a notification appears informing you that data roam charges may apply, select Send Now.
You can select Auto Send Later to send the message automatically when you return to Sprint
coverage, or you can simply save the message by selecting Save.
Navigation Key Shortcuts
You can use the navigation keys as shortcuts to access specific menu items directly from standby mode.
You can reassign the default shortcuts to the menu items you choose.
1. Press > Settings > Others > Navigation Keys.
2. Highlight the navigation key you wish to reassign and press .
3. Highlight an option and press to select a function.
4. Press ASSIGN (left softkey) to save. (For options with submenu levels, such as Settings, you can
assign submenu options by navigating to the desired option before pressing ASSIGN [left
softkey].).
Direct Connect Button
If you don’t subscribe to Sprint Direct Connect services, you can use the DC button for other functions.
1. Press the DC button in standby mode and then press CUSTOMIZE (left softkey), if available.
Copyright Information 134
Copyright Information
©2015 Sprint. Sprint and the logo are trademarks of Sprint. KYOCERA is a registered trademark of
Kyocera Corporation. Other marks are trademarks of their respective owners.
This product contains NetFront Browser of ACCESS CO., LTD. ACCESS and NetFront are trademarks or
registered trademarks of ACCESS CO., LTD. in Japan and other countries. This software is based in part
on the work of the Independent JPEG Group.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use
of such marks by Kyocera Corporation is under license. Other trademarks and trade names are those of
their respective owners.
Nuance, the Nuance logo, VSuite and XT9® are trademarks or registered trademarks of Nuance
Communications, Inc. or its subsidiaries in the United States of America and/or other countries. Copyright
© 2008-2015 Nuance Communications, Inc. All rights reserved.
microSD and microSDHC Logos are trademarks of SD-3C, LLC.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may
be trademarks of their respective owners.
For Assistance 135
For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Question: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Question: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
Press > Settings > Others > Airplane Mode.
Question: Battery level goes down quickly.
Answer: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone Specifications
Item
Description
Weight
Handset alone: Approx. 133 g
Battery installed: Approx. 163 g
For Assistance 136
Item
Description
Continuous Talk Time
3G: Approx. 410 minutes
GSM: Approx. 420 minutes
Continuous Standby Time
3G: Approx. 38400 minutes
GSM: Approx. 39000 minutes
Charging Time
Approx. 180 minutes
Dimensions
Approx. 104.9 x 54.5 x 25.1 mm
Maximum Output
3G: 0.33 W
GSM: 2.45 W
Communication Speed
EVDO: Up to 3.1 Mbps downlink/up to 1.8 Mbps uplink
Battery Specifications
Item
Description
Voltage
3.7 V
Type
Lithium-ion
Capacity
1500 mAh
Dimensions (W x H x D)
Approx. 38.0 x 52.5 x 6.6 mm
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register and follow the prompts to get started.) If you are not the
For Assistance 137
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Voicemail Setup for more
information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers, and
more.
From Your Sprint Phone
Your Contacts list is preprogrammed with contact numbers for various Sprint services. See Dial Sprint
Services for details.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or showtimes; driving directions, restaurant reservations, and major
For Assistance 138
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ Press
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ Press
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
Index 139
Index
3-way Calling, 36
Abbreviated Dialing, 37
Accessibility, 122
Activate This Device, 91
Activation, 12
Airplane Mode, 125
Alarm, 91
Alerts, 125
Answer
Call, 26
Direct Connect Call, 46
Any Key Answer Mode, 38
Applications, 91
Download, 74
Apps, 91
Assigned Media, 109
Auto-Answer Mode, 38
Automatic Speech Recognition (ASR), 104
Back Key, 3
Backlight, 116
Battery, 9
Charge, 10
Insert, 9
Remove, 10
Bluetooth
Change device name, 97
Icons, 96
Pair Devices, 97
Send information, 98
Settings menu, 96
Trusted Devices, 97
Turn on or off, 95
Brightness, 115
Browser
Launch connection, 77
Menu, 79
Navigate, 78
Calculator, 109
Calendar, 92
Add a To Do, 93
Add an Event, 92
Alerts, 93
Delete Events, 94
View Events, 94
Call Alerts
Preset Text Feature, 49
Reply, 49
Send, 49
Call Forwarding, 36
Call Waiting, 35
Callback Number, 70
Caller ID Blocking, 35
Camcorder, 85
Camcorder Mode Options, 86
Settings, 87
Store Videos, 87
Camera, 82
Assign Pictures, 83
Camera Mode Options, 83
Settings, 85
Store Pictures, 87
Take a picture, 82
Zoom, 85
Camera Icons, 22
Camera Key, 3
Charge Battery, 10
Clock
Alarm, 91
Display, 117
World Clock, 110
Conference Calling, 36
Contacts, 56
Add a group contact, 61
Add a Number to a Personal Entry, 59
Add contact, 56
Assign a picture, 60
Assign a ringtone, 60
Assign a Speed Dial Number, 63
Delete, 61
Edit, 59
Edit a group contact, 61
Import, 63
List, 57
Make a Direct Connect Call From, 44
Make call from, 28
Save a phone number, 57
Secret Entries, 65
Share, 62
Index 140
Sprint Mobile Sync, 99
View, 57
View History From, 57
Countdown timer, 110
Data, 77
Data Services, 77
Disable, 128
Enable, 127
Net Guard, 128
Password, 137
Status indicators, 78
User name, 77
DC Button, 4
Delete
Calendar Events, 94
History, 30
Phone content, 121
Direct Connect, 40
Answer a Call, 46
Availability Notifications, 46
Beep During a Call, 41
Before Making Your First Call, 40
Call Alerts, 49
Choose Active Groups, 54
Convert a Direct Connect Call to a Phone Call,
47
Direct Connect Number, 42
Display Direct Connect Number, 43
End a Call, 47
Group Connect, 50
Icons, 45
Invites, 55
Make a Call By Entering a Number, 44
Make a Call With the Phone Closed, 46
Make and Answer Calls, 44
One Touch DC, 41
Opt-In TeamDC, 54
Permissions, 48
Save a Direct Connect Number, 42
Settings, 40
TeamDC, 52
Turn On and Off, 40
Using Speed Dial, 46
Direct Connect Button, 41, 132
Display Settings, 115
Download, 74, 114
Email
Setup, 74
Emergency Alerts, 71
Emergency Contacts Key, 3
Emergency Numbers, 25
End/Power Key, 3
Enhanced 9-1-1 (E 9-1-1), 25
Enter Text, 15
Abc mode, 15
Copy and paste, 17
Text entry options, 16
Text input mode, 15
XT9 smart input, 16
External Speaker Button, 4
File Manager, 100
Font Size, 115, 124
Games
Download, 74
GPS Satellites, 129
Greeting, 117
Group Connect, 50
Call Information, 52
Join or Rejoin a Call, 51
Make a Call, 50
Termination Options, 51
Headset, 129
Headset Jack, 4
Hearing Aid Device
Compatibility (HAC) Mode, 124
History
Delete, 30
Icons, 29
Make a Direct Connect Call From, 45
Make call from, 28
Options, 30
View, 29
Home Screen, 19
ICE (In Case of Emergency) Contacts
Call, 64
Personal information, 65
Icon Indication, 29, 45, 96
Import Contacts, 63
In-call Options, 33
Incoming Call
Answer, 26
Answer in speakerphone mode, 26
Answer with the Phone Closed, 26
Answer with the Phone Open, 26
Mute the ringtone, 27
Reject, 27
Reject and send a text, 27
Send to voicemail, 27
Index 141
Internet, 67
Invites, 55
Reply, 55
Send, 55
Keyguard, 117
Language
Preset Messages, 71
Settings, 129
Limit Use, 120
Location
Settings, 129
Lock Code, 119
Lock Phone, 119
Lock Your Phone, 17
Make a Direct Connect Call, 44
Availability Notifications, 46
By Entering a Number, 44
From Contacts, 44
From History, 45
Using Speed Dial, 46
With the Phone Closed, 46
Make a Group Connect Call, 50
Make a TeamDC Call, 53
Menu
Navigation, 13
Style, 117
Menu/OK Key, 3
Message
Make call from, 32
Messaging, 67
Callback Number, 70
Clear Alerts Icon, 70
Conversations, 68
Emergency Alerts, 71
Long Message Reassembly, 72
Message Alerts, 71
Notifications, 67
Preset Messages, 70
Send messages, 67
Settings, 70
Share pictures and videos, 89
Signature, 70
Threaded Messaging, 68
Microphone, 3
Missed Alerts, 28
Missed Calls, 28
Multiple Shots, 84
My Content Manager, 76
Navigation Key, 3
Navigation Key Shortcuts, 132
Net Guard, 128
Notification Icons, 22
Notification Pop-up, 116
Notifications, 22
Open/Close Flip Mode, 38
Opt-In TeamDC, 54
Phone
Information, 118
Lock, 17, 119
Reset, 121
Unlock, 18, 119
Phone Calls, 24
Answer, 26
Emergency numbers, 25
End, 27
From messages, 32
Missed, 28
Using ASR, 104
Using contacts, 28
Using history, 28
Using phone keypad, 24
Using speed dialing, 31
Using your voice, 31
With pauses, 31
Phone Layout (illustration), 2
Phone Number
Display, 14
Save to contacts, 57
With pauses, 31
Picture and Video Storage, 87
Assigned Media Folder, 89
Auto Save to, 87
Folder Options, 88
In Phone Folder, 88
On Memory Card, 88
Picture ID, 116
Pictures
Assign, 83, 116
Assign to contacts, 60
Auto Save to, 87
Share via messaging, 89
Store, 87
Take with camera, 82
Plus (+) Code Dialing, 38
Power Off, 11
Power On, 11
Power Save Mode, 117
Preset Messages, 70
Index 142
Reset, 121
Ringtone
Assign to a contact or a group, 60
Ringtones, 113
Download, 74, 114
Mute, 27
Roaming, 130
Roaming Guards, 131
Settings, 130
Save a Direct Connect Number, 42
Save a Phone Number, 57
Screen Contrast, 125
Screensaver, 115
SD Card
Connect to Computer, 100
Create Folders, 103
File Manager, 100
Format, 102
Secret Contacts Entries, 65
Security
Delete phone content, 121
Limit use, 120
Lock code, 119
Lock phone, 119
Lock Phone, 17
Net Guard, 128
Reset phone, 121
Unlock phone, 119
Unlock Phone, 18
Security Settings, 119
Self-Timer, 84
Settings, 113
Accessibility, 122
Alerts, 125
Camcorder, 87
Camera, 85
Display, 115
Language, 129
Messaging, 70
Phone setup options, 125
Ringtones, 113
Roaming, 130
Text entry, 118
Volume, 113
Share
Contacts, 62
Signature, 70
Silence All, 113
Simple Data Exchange, 72
Speaker, 4
Speaker Key, 3
Speed dialing
Assign Numbers, 63
Call, 31
Set up, 32
Sprint 411, 137
Sprint Account
Management, 137
Passwords, 136
Sprint Mobile Sync, 99
Sprint Operator Services, 138
Status Icons, 20
Stopwatch, 110
Talk Key, 3
TeamDC, 52
Call Information, 54
Join or Rejoin a Call, 53
Make a Call, 53
Remove Yourself From a Group, 54
Set Up a Group, 52
Update a Group, 53
Text Entry, 15
To Do, 93
TTY Mode, 123
Turn Device Off, 11
Turn Device On, 11
Typing, 15
Unlock Your Phone, 18, 119
Update Phone, 18
Vibration, 124
Video Camera
Record video, 85
Videos
Auto Save to, 87
Record, 85
Share via messaging, 89
Store, 87
Voice Guide, 122
Voice Memos, 107
Voice Recognition, 123
Voice Services, 103
Automatic Speech Recognition (ASR), 104
Voice Memos, 107
Voicemail
Notification, 34
Password, 137
Retrieve messages, 35
Setup, 34
Index 143
Volume
Adjust, 113
Button, 3
Silence all, 113
Volume Settings, 113
Web, 77
Launch connection, 77
World Clock, 110
Important Information
for the DuraXTP
Important Safety Information – page 2
Manufacturer’s Warranty – page 18
2 Important Safety Information Important Safety Information 3
Important Safety
Information
This booklet contains important operational
and safety information that will help you safely
use your phone. Failure to read and follow the
information provided in this booklet may result in
serious bodily injury, death, or property damage.
General Precautions
There are several simple guidelines to operating
your phone properly and maintaining safe,
satisfactory service.
• To maximize performance, do not touch the
portions of your phone where the internal
antennas are located while using the phone.
• Speak directly into the mouthpiece.
• Do not expose your phone to direct sunlight
for extended periods of time (such as on the
dashboard of a car).
• Although your phone is quite sturdy, it is a
complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or
sitting on it.
• Any changes or modiications to your phone
not expressly approved in this document could
void your warranty for this equipment and void
your authority to operate this equipment.
2Important Safety Information Important Safety Information 3
Note: For the best care of your phone, only
authorized personnel should service your
phone and accessories. Failure to do so may
be dangerous and void your warranty.
Maintaining Safe Use of and Access to
Your Phone
Do Not Rely on Your Phone for Emergency
Calls
Mobile phones operate using radio signals, which
cannot guarantee connection in all conditions.
Therefore you should never rely solely upon
any mobile phone for essential communication
(e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or
when certain network services or mobile phone
features are in use. Check with your local service
provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the
phone without a hands-free device) is prohibited in
some jurisdictions. Laws vary as to speciic restrictions.
Remember that safety always comes irst.
Tip: Purchase an optional hands-free accessory
at your local Store, or call at 1-XXX-XXX-
XXXX.
Following Safety Guidelines
To operate your phone safely and eficiently,
always follow any special regulations in a given
area. Turn your phone off in areas where use is
forbidden or when it may cause interference or
danger.
Medical Devices
If you have a medical device, including an
implantable medical device such as a pacemaker
or deibrillator, consult your healthcare provider
4 Important Safety Information Important Safety Information 5
and the device manufacturer’s directions
before using this mobile phone. Persons with
implantable medical devices:
• Should always keep the mobile phone more
than six (6) inches from the implantable
medical device when the mobile phone is
turned ON.
• Should not carry the mobile phone in the breast
pocket.
• Should use the ear opposite the implantable
medical device to minimize the potential for
interference.
• Should turn OFF the mobile phone immediately
if you have any reason to suspect that
interference is taking place.
Using Your Phone Near Other Electronic
Devices
Most modern electronic equipment is shielded
from radio frequency (RF) signals. However,
RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or
inadequately shielded electronic operating
systems or entertainment systems in motor
vehicles. Check with the manufacturer or their
representative to determine if these systems are
adequately shielded from external RF signals.
Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
Consult the manufacturer of any personal
medical devices, such as pacemakers and
hearing aids, to determine if they are adequately
shielded from external RF signals.
4 Important Safety Information Important Safety Information 5
Note: Always turn off the phone in healthcare
facilities, and request permission before
using the phone near medical equipment.
Using Your Phone On Airplanes
On airplanes, follow applicable airline regulations
and always follow the light crew’s instructions
concerning the use of your phone.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn
your phone off when in a blasting area or in other
areas with signs indicating two-way radios should
be turned off. Construction crews often use
remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area that
has a potentially explosive atmosphere. Although
it’s rare, your phone and accessories could
generate sparks. Sparks can cause an explosion
or ire, resulting in bodily injury or even death.
These areas are often, but not always, clearly
marked. They include:
• Fueling areas such as gas stations.
• Below deck on boats.
• Fuel or chemical transfer or storage facilities.
• Areas where the air contains chemicals or
particles such as grain, dust, or metal powders.
• Any other area where you would normally be
advised to turn off your vehicle’s engine.
Note: Never transport or store lammable gas,
lammable liquids, or explosives in the
compartment of your vehicle that contains
your phone or accessories.
Note: Your phone complies with the Standards
for Hazardous Location Equipment. Refer to
the following section ‘Using Your Phone in
Hazardous Locations’ for details.
6 Important Safety Information Important Safety Information 7
Using Your Phone in Hazardous
Locations
Your phone complies with the Standards
for Hazardous Location Equipment as a
Nonincendive Electrical Equipment for use in
a Class I, Division 2, Groups A, B, C & D with a
Temperature Code of T4.
Precautions
•Ensure that your phone is not exposed to the
temperature outside the limits stated below.
▪Ambient Temperature:
-22° F to 140° F (-30° C to 60° C)
▪Charging Temperature:
32° F to 122° F (0° C to 50° C)
▪Storage Temperature:
▪Less than one month:
-22° F to 140° F (-30° C to 60° C)
▪More than one month:
-22° F to 113° F (-30° C to 45° C)
•Do not charge your phone in Division 2
hazardous locations.
•Use only the charger provided with your phone:
battery charger SCP- 47ADT and USB data cable
SCP-11SDC.
•The headset jack cover, USB/charging port
cover, and battery door must be properly
sealed in Division 2 hazardous locations.
•Do not connect anything to the headset jack or
the USB/charging port in Division 2 hazardous
locations.
•Do not open the battery door in Division 2
hazardous locations.
Detecting Damages
If you suspect any compromise on the safety of
your phone, immediately stop the operation and
remove it from the hazardous locations. Some
examples where the safety of the phone may be
impaired are when:
6Important Safety Information Important Safety Information 7
•the exterior of the phone has a visible damage,
or the markings or inscriptions are illegible.
•the phone has been damaged in transit,
improperly stored, or subjected to excessive
loads.
•malfunctions occur.
•permitted limit values have been exceeded.
WARNING: EXPLOSION HAZARD - SUBSTITUTION
OF COMPONENTS MAY IMPAIR SUITABILITY FOR
USE IN CLASS I, DIVISION 2.
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE.USE ONLY
BATTERY MODEL SCP-63LBPS. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to
play with it as they could hurt themselves and
others, damage the phone or make calls that
increase your invoice.
Waterproof Capability
Your DuraXTP is waterproof and meets IPX5 and
IPX8 standards, submersible for up to 30 minutes
at a depth not exceeding 1.8 meters (about 6 feet).
Exposing your phone to water outside these limits
or not following the precautions can result in
water damage and will invalidate the Consumer
Limited Warranty.
To ensure that your phone maintains waterproof
capability, the following precautions must be
observed.
•Make sure the USB/charging port and headset
jack covers and battery door are properly
seated, with no foreign objects obstructing the
seals.
•Do not spray or immerse your phone in liquids
other than fresh water or tap water, such as
detergent, beverages, or chlorinated or treated
water. Certain liquids such as salt water and
chlorinated water are corrosive over time.
8 Important Safety Information Important Safety Information 9
Should your phone be accidentally exposed to
other liquids, rinse the phone gently in clean
fresh water.
•Do not expose your phone to water heated in
excess of 104° F (40° C).
•Your phone is inoperable under water and
should be dried as quickly as possible when
wet.
•Do not use the USB/charging port for charging,
data transmission, etc., until the phone is
completely dry.
•Do not use the headset jack to plug in an
accessory until the phone is completely dry.
If your phone gets wet:
Water in the phone’s open microphone and
speaker ports may affect outbound audio quality
and speaker performance. These are temporary
conditions and will subside once the phone is dry.
1. Do not open the battery door as this may
allow water to get inside the sealed portion
of the phone.
2. Wipe the phone surfaces with a dry clean
cloth.
3. Water in the phone’s open microphone and
speaker ports (small holes located at the
top and bottom and grid of holes along the
bottom front of the phone) should be
removed with pus of air directly into the
ports. Phone audio may not operate
properly until ports are dry. Apply a dry
clean cloth to the open areas and crevices
to remove the moisture left on the phone:
microphones; speakers; all physical keys;
battery door; headset jack cover; and USB/
charging port cover.
4. Repeat the process until the phone is
completely dry.
8Important Safety Information Important Safety Information 9
Charging
•Dry your phone with a clean cloth before
charging.
•Do not touch the charger, charging cable, or
USB/charging port with wet hands. Doing so
may cause electric shock, injury, or product
failure.
•Do not charge your phone in a wet or damp
place, such as in a bathroom or near a kitchen
sink.
Using Your Phone With a Hearing Aid
Device
A number of XXXX phones have been tested for
hearing aid device compatibility. When some
wireless phones are used with certain hearing
devices (including hearing aids and cochlear
implants), users may detect a noise which can
interfere with the effectiveness of the hearing
device.
Some hearing devices are more immune than
others to this interference noise, and phones also
vary in the amount of interference noise they may
generate. ANSI standard C63.19 was developed to
provide a standardized means of measuring both
wireless phone and hearing devices to determine
usability rating categories for both.
Ratings have been developed for mobile phones
to assist hearing device users ind phones that
may be compatible with their hearing device.
Not all phones have been rated for compatibility
with hearing devices. Phones that have been
rated have a label located on the box. Your
DuraXTP has an M4 and a T4 rating.
These ratings are not guarantees. Results will
vary depending on the user’s hearing device
and individual type and degree of hearing loss.
If a hearing device is particularly vulnerable to
interference noise, even a phone with a higher
rating may still cause unacceptable noise levels
in the hearing device. Trying out the phone with
10 Important Safety Information
your hearing device is the best way to evaluate it
for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility and
are likely to generate less interference to hearing
devices than unrated phones. (M4 is the better/
higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. (T4 is
the better/higher of the two ratings. Note that not
all hearing devices have telecoils in them.)
Note: This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there
may be some newer wireless technologies
used in this phone that have not been tested
yet for use with hearing aids. It is important
to try the different features of this phone
thoroughly and in different locations,
using your hearing aid or cochlear implant,
to determine if you hear any interfering
noise. Consult your service provider or the
manufacturer of this phone for information
on hearing aid compatibility. If you have
questions about return or exchange policies,
consult your service provider or phone
retailer.
Hearing aid devices may also be measured for
immunity to interference noise from wireless
phones and should have ratings similar to
phones. Ask your hearing healthcare professional
for the rating of your hearing aid. Add the rating
10 Important Safety Information Important Safety Information 11
of your hearing aid and your phone to determine
probable usability:
•Any combined rating equal to or greater than
six offers excellent use.
•Any combined rating equal to ive is considered
normal use.
•Any combined rating equal to four is
considered usable.
Thus, if you pair an M3 hearing aid with an M3
phone, you will have a combined rating of six for
“excellent use.” This is synonymous for T ratings.
XXXX further suggests you experiment with
multiple phones (even those not labeled M3/T3
or M4/T4) while in the store to ind the one that
works best with your hearing aid device. Should
you experience interference or ind the quality
of service unsatisfactory after purchasing your
phone, promptly return it to the store within 14
days of purchase. (A restocking fee may be
applied to exchanges. Visit XXXX.com/returns
for details.) More information about hearing aid
compatibility may be found at: fcc.gov, fda.gov,
and accesswireless.org.
Getting the Best Hearing Device Experience
With Your Phone
To further minimize interference, move the
phone around to ind the point with least
interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most
out of your battery’s performance.
•Recently there have been some public reports
of wireless phone batteries overheating,
catching ire, or exploding. It appears that
many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand
batteries with unknown or questionable
manufacturing standards. XXXX is not aware
12 Important Safety Information Important Safety Information 13
of similar problems with XXXX phones
resulting from the proper use of batteries and
accessories approved by XXXX or the
manufacturer of your phone. Use only XXXX-
approved or manufacturer-approved batteries
and accessories found at XXXX Stores or
through your phone’s manufacturer, or call
1-866-866-7509 to order. They’re also available
at XXXX.com/accessories. Buying the right
batteries and accessories is the best way to
ensure they’re genuine and safe.
•Do not disassemble, open, crush, bend,
deform, puncture, or shred the battery.
•Do not modify or remanufacture, attempt to
insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to
ire, explosion, or other hazard.
•Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.
•Improper battery use may result in a ire,
explosion or other hazard.
•Do not short-circuit a battery or allow metallic
conductive objects to contact battery
terminals.
• Keep the metal contacts on top of the battery
clean.
•Battery usage by children should be supervised.
Charging
•In order to avoid damage, charge the battery
only in temperatures that range from 32° F to
122° F (0° C to 50° C).
•Don’t use the battery charger in direct sunlight
or in high humidity areas, such as the bathroom.
•The battery may need recharging if it has not
been used for a long period of time.
•It’s best to replace the battery when it no longer
provides acceptable performance. It can be
recharged hundreds of times before it needs
replacing.
12 Important Safety Information Important Safety Information 13
Storing
•Don’t store the battery in high temperature
areas for long periods of time. It’s best to follow
these storage rules:
▪Less than one month:
-4° F to 140° F (-20° C to 60° C)
▪More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
•Promptly dispose of used batteries in
accordance with local regulations.
•Never dispose of the battery by incineration.
•Do not handle a damaged or leaking Li-Ion
battery, as you can be burned.
•For safe disposal options of your Li-
Ion batteries, contact your nearest
authorized service center.
Special Note: Be sure to dispose of your battery
properly. In some areas, the disposal of batteries
in household or business trash may be prohibited.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is a radio transmitter and receiver.
When it’s turned on, it receives and transmits
radio frequency (RF) signals. Your phone is
designed to transmit just enough RF power to
reach the network. The system handling your
call controls the RF power level. Depending on
network conditions, your phone may operate at
an actual Speciic Absorption Rates (SAR) level
below the maximum value speciied. Your phone
is designed not to exceed the recommended
international guidelines for limits on RF exposure.
Knowing Radio Frequency Safety
The design of your phone complies with updated
NCRP standards described below.
14 Important Safety Information
In 1991–92, the Institute of Electrical and
Electronics Engineers (IEEE) and the American
National Standards Institute (ANSI) joined
in updating ANSI’s 1982 standard for safety
levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and
physicians from universities, government health
agencies and industries developed this updated
standard after reviewing the available body of
research. In 1993, the Federal Communications
Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the FCC
adopted a hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation
Protection and Measurements (NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a handset on your body, use
a XXXX-supplied or XXXX-approved carrying case,
holster or other body-worn accessory. If you do not
use a body-worn accessory, ensure the antennas
are at least 0.5906 inches (1.5 centimeters) from
your body when transmitting. Use of non-XXXX-
approved accessories may violate FCC RF exposure
guidelines. Other accessories used with this phone
for body-worn operations must not contain any
metallic components and must provide at least
0.5906 inches (1.5 centimeters) separation distance
between the antennas and the user’s body.
This device is not intended to be used with a
lanyard or strap on the body. The device contains
a mounting point that may be used to attach the
device to equipment, a backpack or tool belt, etc.
For more information about RF exposure, visit the
FCC website at fcc.gov.
Speciic Absorption Rates (SAR) for Wireless
Phones
The SAR value corresponds to the relative amount
of RF energy absorbed into the head of a user of a
wireless handset.
14 Important Safety Information Important Safety Information 15
The SAR value of a phone is the result of an
extensive testing, measuring and calculation
process. It does not represent how much RF the
phone emits. All phone models are tested at
their highest value in strict laboratory settings.
But when in operation, the SAR of a phone can
be substantially less than the level reported to
the FCC. This is because of a variety of factors,
including its proximity to a base station antenna,
phone design, and other factors. What is
important to remember is that each phone meets
strict federal guidelines. Variations in SARs do not
represent a variation in safety.
All phones must meet the federal standard, which
incorporates a substantial margin of safety. As
stated above, variations in SAR values between
different model phones do not mean variations in
safety. SAR values at or below the federal standard
of 1.6 W/kg are considered safe for use by the public.
The highest reported SAR values of the DuraXTP are:
Head: 0.96 W/kg
Body-worn: 1.39 W/kg
Phone models may have different versions
and more than one value. Changes in design
or components may occur over time and
some changes could affect SAR values. More
information on the phone’s SAR can be found on
the following FCC website: http://fcc.gov/oet/ea/.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency
Emission Guidelines.
FCC ID number: V65E4281
FCC Notice
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
16 Important Safety Information Important Safety Information 17
Changes or modiications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
•Reorient the direction of the internal antennas.
•Increase the separation between the
equipment and receiver.
•Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV
technician for help.
16 Important Safety Information Important Safety Information 17
Owner’s Record
The model number, regulatory number, and serial
number are located on a nameplate inside the
battery compartment. Record the serial number in
the space provided below. This will be helpful if you
need to contact us about your phone in the future.
Model: DuraXTP
Serial No.:
Important: Carefully read our End User License
Agreement at our website
http://www.kyoceramobile.com/
support/phone/
before using or otherwise accessing
the software or services provided
with your Kyocera device.
18 Manufacturer's Warranty Manufacturer's Warranty 19
Manufacturer’s
Warranty
Your phone has been designed to provide you with
reliable, worry-free service. If for any reason you
have a problem with your equipment, please refer
to the manufacturer’s warranty in this section.
For information regarding the terms and
conditions of service for your phone, please
visit XXXX.com or call Customer Service at
1-888-XXX-XXXX.
Manufacturer’s Warranty
Kyocera Communications, Inc. (“KYOCERA”) offers
you, the original purchaser who has purchased
the enclosed subscriber unit (“Product”) only from
an authorized dealer in the United States, a limited
warranty that the Product, including accessories
in the Product’s package, will be free from defects
in material or workmanship as follows:
A. ONE (1) YEAR LIMITED WARRANTY: For a period
of one (1) year from the date of original purchase,
KYOCERA will, at its option, either repair or replace
a defective Product (with new or rebuilt parts/
replacements).
B. LIMITED WARRANTY ON REPAIRED/REPLACED
PRODUCTS: For a period equal to the remainder
of the limited warranty period on the original
Product or, on warranty repairs which have been
effected on Products for 90 days after the date
of its repair or replacement, whichever is longer,
KYOCERA will repair or replace (with new or
rebuilt parts/replacements) defective parts or
Products used in the repair or replacement of the
original Product under the Limited Warranty on it.
Proof that the Product is within the warranty
period in the form of a bill of sale or warranty
repair document that includes the date of
purchase, Product serial number and the
authorized dealer’s name and address, must
be presented to obtain warranty service. This
18 Manufacturer's Warranty Manufacturer's Warranty 19
limited warranty is not transferable to any third
party, including but not limited to any subsequent
purchaser or owner of the Product. Transfer or
resale of a Product will automatically terminate
warranty coverage with respect to it.
This limited warranty covers batteries only if
battery capacity falls below 80% of rated capacity
or the battery leaks. Also this limited warranty
does not cover any battery if (i) the battery has
been charged by a battery charger not speciied
or approved by KYOCERA for charging the
battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, or (iii) the
battery has been used in equipment other than
the Kyocera device for which it is speciied.
This limited warranty covers the Product only
as originally supplied and does not cover and is
void with respect to the following: (i) Products
which have been improperly installed, repaired,
maintained or modiied (including the antenna);
(ii) Products which have been subjected to
misuse (including Products used in conjunction
with hardware electrically or mechanically
incompatible or Products used with software,
accessories, goods or ancillary or peripheral
equipment not supplied or expressly authorized
by KYOCERA for use), abuse, accident, physical
damage, abnormal use or operation, improper
handling or storage, neglect, exposure to ire,
water (except for product certiied for protection
against water; see the Kyocera product website
for details on your Product) or excessive moisture
or dampness or extreme changes in climate or
temperature; (iii) Products operated outside
published maximum ratings; (iv) cosmetic
damage; (v) Products on which warranty stickers
or Product serial numbers have been removed,
altered, or rendered illegible; (vi) customer
instruction; (vii) cost of installation, set up,
removal or reinstallation; (viii) signal reception
problems (unless caused by defect in material
or workmanship); (ix) damage the result of ire,
lood, acts of God or other acts which are not the
20 Manufacturer's Warranty Manufacturer's Warranty 21
fault of KYOCERA and which the Product is not
speciied to tolerate, including damage caused
by mishandling and blown fuses; (x) consumables
(such as memory cards, fuses, etc.); (xi) third party
software or applications, data and equipment
not originally supplied with the Product; (xii)
any Product in which the software has not been
updated to the current version; (xiii) any Product
in which the operating system has been unlocked
(allowing installation of a third party operating
system); or (xiv) any Products which have been
opened, repaired, modiied or altered by anyone
other than KYOCERA or a KYOCERA authorized
service center. Before returning any Product for
service, be sure to back up data and remove any
conidential, proprietary, or personal information
from the Product. KYOCERA is not responsible for
damage to or loss of any software, applications,
data or removable storage media.
This warranty is valid only in the United States.
REPAIR OR REPLACEMENT, AS HEREIN ABOVE
PROVIDED, IS YOUR SOLE AND EXCLUSIVE
REMEDY FOR BREACH OF THE LIMITED WARRANTY.
KYOCERA SHALL HAVE NO LIABILITY FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, BUT NOT LIMITED TO LOSS OF
PROFITS, LOST SALES, LOSS OF DATA, LOSS
OF USE OF THE PRODUCT, OR ANTICIPATED
PROFITS ARISING OUT OF USE OR INABILITY TO
USE ANY PRODUCT (FOR EXAMPLE, WASTED
AIRTIME CHARGES DUE TO THE MALFUNCTION
OF A PRODUCT OR LOST APPLICATIONS). THIS
WARRANTY DOES NOT COVER PRODUCTS
SOLD “AS IS” OR “WITH ALL FAULTS.” KYOCERA
MAKES NO OTHER EXPRESS WARRANTY WITH
RESPECT TO THE PRODUCTS. THE DURATION
OF IMPLIED WARRANTIES, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE IS LIMITED TO THE
DURATION OF THIS EXPRESS WARRANTY.
20 Manufacturer's Warranty Manufacturer's Warranty 21
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you speciic legal
rights, and you may have other rights which vary
from state to state.
To obtain warranty service, contact
Kyocera Communications, Inc.
Attention : Customer Services for Wireless
Products
Phone : 1-800-349-4478
Web : http://www.kyocera-wireless.com