Kyocera KWC-K27-120 Single Band and Single Mode Cellular Phone User Manual 82 G1845 1EN
Kyocera Communications, Inc Single Band and Single Mode Cellular Phone 82 G1845 1EN
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User Manual
ii
User Guide for ShadowMouse
This manual is based on the production version of the
Kyocera K27 phone. Software changes may have
occurred after this printing. Kyocera reserves the right to
make changes in technical and product specifications
without prior notice. The products and equipment
described in this documentation are manufactured
under license from QUALCOMM Incorporated under
one or more of the following U.S. patents:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
Other patents pending.
The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted
KWC and third party software stored in
semiconductor memories or other media. Laws in the
United States and other countries preserve for KWC
and third party software providers certain exclusive
rights for copyrighted software, such as the exclusive
rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software
contained in the KWC products may not be modified,
reverse engineered, distributed or reproduced in any
manner not permitted by law. Furthermore, the
purchase of the KWC products shall not be deemed
to grant—either directly or by implication, estoppel, or
otherwise—any license under the copyrights, patents
or patent applications of KWC or any third party
software provider, except for the normal,
non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Kyocera is a registered trademark of Kyocera
Corporation. QUALCOMM is a registered trademark
of QUALCOMM, Inc. eZiText is a registered
trademark of Zi Corporation. All other trademarks are
the property of their respective owners.
Copyright © 2006 Kyocera Wireless Corp.
All rights reserved.
Ringtones Copyright © 2000-2006
Kyocera Wireless Corp.
82-G1845-1EN, Rev. X3FCC
FCC Notice
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation. To maintain compliance with
FCC RF exposure guidelines, if you wear a handset
on your body, use the Kyocera Wireless Corp. (KWC)
approved universal pouch (CV90-61345-03) or case
(CV90-M2834-01).
Other accessories used with this device for
body-worn operations must not contain any metallic
components and must provide at least 15 mm
separation distance including the antenna and the
user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF
energy for the general population. The guidelines are
based on standards that were developed by
independent scientific organizations through periodic
and thorough evaluation of scientific studies. The
standards include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC is 1.6 W/kg.* Tests for SAR are
conducted using standard operating positions
specified by the FCC with the phone transmitting at
its highest certified power level in all tested
frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
User Guide for the K27 Phone iii
phone while operating can be well below the
maximum value.
This is because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower
the power output.
Before a phone model is available for sale to the
public, it must be tested and certified to the FCC that
it does not exceed the limit established by the
government-adopted requirement for safe exposure.
The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by
the FCC for each model. The body-worn SAR values
were obtained by using Kyocera Wireless Corp.
[KWC] supplied and approved universal pouch
CV90-61345-03.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure. The FCC
has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated
as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is
on file with the FCC and can be found under the
Display Grant section at http://www.fcc.gov/oet/fccid
after searching on the FCC ID: OVFKWC-K27-120.
Additional information on SAR can be found on the
Cellular Telecommunications and Internet
Association (CTIA) web-site at
http://www.wow-com.com.
* In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety
to give additional protection for the public and to
account for any variations in measurements.
Caution
The user is cautioned that changes or modifications
not expressly approved by the party responsible for
compliance could void the warranty and user’s
authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines on page 6 to learn how to
optimize the performance and life of your phone
and battery.
Air bags
If you have an air bag, DO NOT place installed or
portable phone equipment or other objects over the
air bag or in the air bag deployment area. If
equipment is not properly installed, you and your
passengers risk serious injury.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The phone
should be kept at least six (6) inches away from the
pacemaker to reduce risk.
The Health Industry Manufacturers Association and
the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
• Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that
interference is taking place, turn off your
phone immediately.
Hearing aids—Some digital wireless phones may
interfere with hearing aids. In the event of such
interference, you may want to consult your carrier or
call the customer service line to discuss alternatives.
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the
device to determine if it is adequately shielded from
iv
external RF energy. Your physician may be able to
help you obtain this information.
In health care facilities—Turn your phone off in health
care facilities when instructed. Hospitals and health
care facilities may be using equipment that is
sensitive to external RF energy.
Potentially unsafe areas
Posted facilities—Turn your phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone
on a plane that is in the air. Turn your phone off
before boarding aircraft.
Vehicles—RF signals may affect improperly installed
or inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer of the device
to determine if it is adequately shielded from external
RF energy. Your auto manufacturer may be able to
help you obtain this information.
Blasting areas—Turn off your phone where blasting is
in progress. Observe restrictions, and follow any
regulations or rules.
Potentially explosive atmospheres—Turn off your phone
when you are in any area with a potentially explosive
atmosphere. Obey all signs and instructions. Sparks
in such areas could cause an explosion or fire,
resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked. They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel or
chemicals
• vehicles using liquefied petroleum gas, such as
propane or butane
• areas where the air contains chemicals or
particles such as grain, dust, or metal powders
• any other area where you would normally be
advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid dropping,
hitting, bending, or sitting on the phone.
Keep phone dry
If the phone gets wet, turn the power off immediately
and contact your dealer. Water damage may not be
covered under warranty.
Resetting the phone
If the screen seems frozen and the keypad does not
respond to keypresses, reset the phone by
completing the following steps:
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate the
phone warranty if said accessories cause damage or
a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
The carrier’s network controls the power of the
RF signal. This power level can range from 0.006 to
0.6 watts.
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure guidelines
with safety levels for hand-held wireless phones.
These guidelines are consistent with the safety
standards previously set by both U.S. and
international standards bodies in the
following reports:
• ANSI C95.1
(American National Standards Institute, 1992)
• NCRP Report 86
(National Council on Radiation Protection and
Measurements, 1986)
User Guide for the K27 Phone v
• ICNIRP (International Commission on Non-
Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by these
reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates issued
by the FCC.
Hearing Aid Compatibility (HAC) with Mobile Phones
Some mobile phones and hearing devices (hearing
aids and cochlear implants), when used together,
result in buzzing, humming, or whining noises
detected by the user. Some hearing devices are
more immune than others to this interference
noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed
ratings for some of their mobile phones, to assist
hearing device users in finding phones that may be
compatible with their hearing devices. Not all
phones have been rated.
Phones that are rated have the rating on their box
or a label on the box. The ratings are not
guarantees and results will vary depending on the
user’s hearing device and hearing loss. If your
hearing device happens to be vulnerable to
interference, you may not be able to use a rated
phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for
your personal needs.
M-Ratings— Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that
are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings— Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is
the better/higher of the two ratings. (Note that not
all hearing devices have telecoils in them.)
Hearing devices may also be measured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you choose the proper rating for your
mobile phone. The more immune your hearing aid
is, the less likely you are to experience interference
noise from mobile phones.
For more information about hearing aid
compatibility, visit the FCC's Consumer &
Governmental Affairs Bureau Web site at
www.fcc.gov/cgb/dro.
Battery and charger specifications
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121
U.S.A.
Visit us at www.kyocera-wireless.com
To purchase accessories, visit
www.kyocera-wireless.com/store
Travel Charger Input Output
CE90-R2231-01 100-240 VAC / 50/60 Hz 5 V 350 mA
CV90-G2588-01 100-240 VAC / 50/60Hz 4.2 V 600 mA
CV90-G2589-01 100-240 VAC / 50/60Hz 4.2 V 600 mA
Vehicle Charger Input Output
CV90-G2959-01 11-30VDC 4.5 V 1.2 A
CV90-K0278-01 11-30VDC 4.5 V 600 mA
Standard Battery CV90-N3344-01, 3.7V / 900mAh
vi
User Guide for the K27 Phone vii
TABLE OF CONTENTS
1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Finding your phone’s serial number. . . . . . . . . . .1
Installing the battery. . . . . . . . . . . . . . . . . . . . . . .1
Charging the battery . . . . . . . . . . . . . . . . . . . . . . .2
Activating your account . . . . . . . . . . . . . . . . . . . .2
Programming your phone . . . . . . . . . . . . . . . . . .2
Getting to know your phone . . . . . . . . . . . . . . . . .3
Understanding screen icons . . . . . . . . . . . . . . . . .4
Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Navigating through menus . . . . . . . . . . . . . . . . . .5
Performing basic functions . . . . . . . . . . . . . . . . .5
Caring for the battery . . . . . . . . . . . . . . . . . . . . . .6
2 Making and Answering Calls . . . . . . . . . . 7
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Answering a call. . . . . . . . . . . . . . . . . . . . . . . . . .7
Silencing an incoming call . . . . . . . . . . . . . . . . . .8
Redialing a number . . . . . . . . . . . . . . . . . . . . . . .8
Calling a saved number . . . . . . . . . . . . . . . . . . . .8
Using the speakerphone. . . . . . . . . . . . . . . . . . . .8
Setting the phone to hold calls . . . . . . . . . . . . . . .8
Dealing with missed calls . . . . . . . . . . . . . . . . . . .9
Viewing recent call details . . . . . . . . . . . . . . . . .10
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .11
Setting up voicemail . . . . . . . . . . . . . . . . . . . . . .11
Calling emergency services. . . . . . . . . . . . . . . . .12
Tracking calls . . . . . . . . . . . . . . . . . . . . . . . . . .12
Timing your calls . . . . . . . . . . . . . . . . . . . . . . . .13
3 Entering Letters, Numbers, and
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Understanding text entry screens . . . . . . . . . . . .14
Text entry modes . . . . . . . . . . . . . . . . . . . . . . . .14
Capitalization settings. . . . . . . . . . . . . . . . . . . . .15
Quick reference to text entry . . . . . . . . . . . . . . .16
4 Storing Contacts . . . . . . . . . . . . . . . . . . . 17
Creating a new contact. . . . . . . . . . . . . . . . . . . . 17
Adding a code or extension . . . . . . . . . . . . . . . .17
Customizing your contacts . . . . . . . . . . . . . . . . .17
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . .18
Erasing a contact . . . . . . . . . . . . . . . . . . . . . . . .19
Customizing a phone number . . . . . . . . . . . . . . 19
Finding contact information. . . . . . . . . . . . . . . .19
Using caller groups . . . . . . . . . . . . . . . . . . . . . .20
5 Sending and Receiving Text
Messages . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sending text messages . . . . . . . . . . . . . . . . . . . . 22
Retrieving text messages . . . . . . . . . . . . . . . . . .25
Erasing messages. . . . . . . . . . . . . . . . . . . . . . . .26
Customizing message settings. . . . . . . . . . . . . . .27
6 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .29
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
My graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . .31
My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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7 Customizing Your Phone . . . . . . . . . . . . 32
Silencing all sounds . . . . . . . . . . . . . . . . . . . . . 32
Choosing ringtones . . . . . . . . . . . . . . . . . . . . . . 33
Setting sounds for your phone. . . . . . . . . . . . . . 33
Adjusting volume. . . . . . . . . . . . . . . . . . . . . . . . 33
Setting message alerts . . . . . . . . . . . . . . . . . . . . 34
Personalizing the screen . . . . . . . . . . . . . . . . . . 34
Creating a secure environment . . . . . . . . . . . . . 36
Setting position location . . . . . . . . . . . . . . . . . . 38
Setting privacy alerts . . . . . . . . . . . . . . . . . . . . . 39
8 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 40
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
9 Using Voice Recognition . . . . . . . . . . . . 44
Setting up voice dialing . . . . . . . . . . . . . . . . . . . 44
Making a call using voice tags. . . . . . . . . . . . . . 45
Making a call using digit dialing . . . . . . . . . . . . 45
Using voice features with
hands-free headsets . . . . . . . . . . . . . . . . . . . . . 46
Training voice recognition . . . . . . . . . . . . . . . . 47
10 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 48
Customer support . . . . . . . . . . . . . . . . . . . . . . . 48
11 Consumer Limited Warranty. . . . . . . . . . 49
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
User Guide for the K27 Phone 1
1GETTING STARTED
Finding your phone’s serial
number
To activate your account, you need your phone’s
serial number. To locate the number:
1. Make sure your phone is turned off.
2. Hold the phone face
down.
3. Toward the bottom of the
phone there is a recess to
aid you in opening the
battery door. Use your
fingernail to pull the battery door away.
4. If necessary, remove the battery by pulling
back on the top edge of the battery.
5. Your phone’s serial number (the ESN) is
located just below the first barcode inside the
phone, next to the letter “D.” It is an 11-digit
number.
6. Write down the ESN.
7. Replace the battery (see “Installing the
battery” on this page).
Installing the battery
Your Kyocera OYSTR phone comes with a
removable lithium ion (LiIon) battery. Fully
charge the battery before using the phone.
To install the battery:
1. Hold the phone face
down.
2. Toward the bottom of the
phone there is a recess to
aid you in opening the
battery door. Use your
fingernail to pull the
battery door away.
3. Place the battery in the
phone casing with the
metal contacts toward the
bottom of the phone.
4. Place the battery door
tabs in the openings near
the top of the phone.
5. Press the battery door
until it clicks into place.
Note: Before you remove the battery, make sure
the phone is powered off.
2 Getting Started
Charging the battery
You must have at least a partial charge in the
battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter to
the jack on the bottom of
the phone.
2. Plug the adapter into a
wall outlet.
The battery icon in the upper-right corner of the
screen tells you whether the phone is:
• Charging (the icon is animated)
• Partially charged
• Fully charged
Note: The battery will not charge if you use
the phone, even when it is connected to an
AC adapter.
Activating your account
Before you can start talking, messaging, or
downloading, you need to activate service with
your carrier. You need your phone’s ESN to
activate your account (see “Finding your phone’s
serial number” on page 1).
Activate your account online by going to
www.xxxxxxxxxxxxxxxx.com and clicking on
Activate. Or call 1-888-322-1122.
Programming your phone
Once your account is activated, you will receive
MDN and MSID/Network ID numbers. These are
used to program your phone. When you are ready,
follow these steps to program your phone:
1. Turn on your phone.
2. Using the keypad, dial ##847446. Press the
left option button to select Service.
3. Highlight Edit and press .
4. The prompt “Edit MDN - enter ten digits…” is
displayed. If any numbers appear on this
screen, press to clear the screen.
5. Enter the 10-digit MDN number.
6. Press the left option button to select OK.
7. The prompt “Edit MSID - enter ten digits…”
is displayed. If any numbers appear on this
screen, press to clear the screen.
8. Enter the 10-digit MSID/Network ID number.
Drop any zeros at the beginning and enter
only the last 10-digits.
9. Press the left option button to select Done.
10. A message saying your programming is
complete is displayed. The phone turns off
and then on by itself.
That’s it—you are done! Nice work. It might take
a couple of hours to get you set up on our
network, but we will send a text message to your
phone to let you know you can start talking. Also,
it may take up to 4 hours for XxxxxXL, voicemail,
and Top-Up features to come online.
User Guide for the K27 Phone 3
Getting to know your phone
Main screen.
Navigation key scrolls through lists and text entry field and accesses
shortcuts from the main screen.
Jack for hands-free headset and data cable (sold separately) .
Left option button accesses menus and functions.
Volume key to raise or lower speaker volume.
Send/Talk key starts or answers calls. Press once to activate voice
dialing, twice to display the Recent Calls list, and three times to redial
the last dialed number.
Speakerphone key activates the speakerphone and answers
incoming calls.
Keypad for entering numbers, letters, or symbols.
* Shift key changes the text mode in text entry.
OK key selects a menu item or option.
Right option button accesses the Contacts directory and other
menu options.
End/Power key turns the phone on and off, ends a call, and returns
you to the main screen from other menus.
Back key erases characters in text entry and returns to the
previous screen.
# Space key enters a space during text entry. Activates Vibrate mode.
0 Next key cycles through word choices during text entry.
Jack for AC adapter (included) .
Warning: Inserting an accessory into the incorrect jack will damage the phone.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
4 Getting Started
Understanding screen icons
These icons may appear on your phone’s home screen.
The phone is operating in
IS95 digital mode.
The phone is receiving a signal. You
can make and receive calls. Fewer
bars indicate a weaker signal.
A call is in progress.
The phone is not receiving a signal.
You cannot make or receive calls.
You have a voice message.
The phone is at the main screen. To
access Menu, press the left option
button .
The phone is at the main screen. To
access Contacts, press the right option
button .
The phone is set to vibrate or to vibrate
and then ring.
Position location is set to carrier and
to emergency services.
Position location is set to emergency
services only.
Speakerphone is on.
Auto-Answer is on.
DRM protected.
The data link is active.
Data is being sent.
Data is being received.
The data link is on, but no data is
being transmitted.
You have a text message.
You have a voice and text message.
The battery is fully charged. The more
black bars, the greater the charge.
The alarm clock is set.
The phone is in privacy mode or is
accessing a secure Web site.
User Guide for the K27 Phone 5
Using menus
Navigating through menus
• Press left option button to select Menu.
• Press left, right, up, or down to view
menus and options.
• Press to select a menu item.
• Press to back up a menu level.
• Press to return to the main screen.
In this guide, an arrow → tells you to select an
option from a menu. For example, Menu →
Settings means select Menu then select the
Settings option.
Note: To change the way the menus appear, see
“Choosing a menu style” on page 35.
Performing basic functions
Turn the phone on and off: Press and hold
until the phone beeps or plays a tone.
Make a call: Enter the number and press .
End a call: Press .
Answer a call: Open the flip and press .
Access voicemail: Press and hold and follow
the system prompts.
The contents of the main menu are as follows:
My Account
Messaging
Send text msg
Voicemail
Inbox
Alerts
Outbox
Saved
Drafts
Erase msgs
Msg settings
XxxxxXL
My stuff
My ringtones
My games
My graphics
My sounds
Contacts
View all
Add new
Find name
Groups
Speed dial list
Voice dial list
Information
Recent calls
All calls
Incoming calls
Outgoing calls
Missed calls
Erase call lists
Recent calls timer
All calls timer
Tools
Voice memo
Scheduler
Alarm clock
Tip calculator
Calculator
Timer
Stopwatch
Settings
Sounds
Display
Convenience
Call options
Messaging
Security
Network
Accessories
Phone info
6 Getting Started
Verify your phone number: Select Menu →
Settings → Phone info → Build info.
Silence the ringtone on an incoming call:
• Press then to answer.
-or-
• Press the side volume key down then
to answer.
-or-
• Press .
-or-
• Press the left option button to
select Silence.
Access your Balance: Press up.
Access Recent Calls: Press down.
Access XxxxxXL: Press left.
Access Text Messaging: Press right.
Caring for the battery
General safety guidelines
• Do not take apart, puncture, or short-circuit
the battery.
• If you have not used the battery for more than
a month, recharge it before using your phone.
• Avoid exposing the battery to extreme
temperatures, direct sunlight, or
high humidity.
• Never dispose of any battery in or near a fire.
It could explode.
Common causes of battery drain
• Playing games.
• Keeping backlighting on.
• Operating in digital mode when far away from
a base station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringtone volume settings.
• Repeating sound, vibration, or lighted alerts.
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
User Guide for the K27 Phone 7
2MAKING AND ANSWERING CALLS
Making a call
Make sure you are in an area where a signal
can be received. Look for the symbol on the
main screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
Normal dialing
1. Open the flip.
2. Enter the phone number and press .
3. To end the call, press or close the flip.
Voice dialing
Voice dialing requires that a contact be saved with
a voice tag. See “Creating a voice tag for a
contact” on page 44.
1. Open the flip.
2. Press to initiate voice dialing.
3. Say the name of the contact when prompted.
The phone places the call.
4. Press or close the flip to end the call.
Answering a call
When a call comes in, the phone rings or vibrates,
and an icon appears on the main screen.
The phone number of the caller also appears if it
is not restricted. If the number is stored in your
Contacts directory, the contact name appears.
• Press to answer the incoming call.
-or-
• Press to answer the incoming call and
turn on the speakerphone.
Answering calls using the flip
You can set the phone to answer immediately
when you open the flip.
•Select
Menu → Settings → Convenience →
Open to answer → Enabled.
–Select Disabled to have the phone
continue ringing when you open the flip.
Answering calls using “Any key”
You can set the phone to answer calls when
you press any key on the keypad except , ,
or .
•Select
Menu → Settings → Convenience →
Any key → Any key answer.
Note: You cannot use Any key answer and Any
key mute at the same time (see “Silencing a call
using “Any Key”” on page 8).
Adjusting the volume during a call
• To adjust the earpiece volume during a call,
press up or down.
8 Making and Answering Calls
Silencing an incoming call
• Press , , down, or the left
option button (Silence).
Note: In the absence of voicemail, this feature
drops the call.
You can then press to answer the call.
Note: This action silences the current call only.
The next call will ring as normal.
Silencing a call using “Any Key”
You can set the phone to mute the ringtone
on incoming calls by pressing any key except
or .
•Select
Menu → Settings → Convenience →
Any key → Any key mute.
Note: You cannot use Any key mute and Any key
answer at the same time (see “Answering calls
using “Any key”” on page 7).
Redialing a number
• To redial a recent call, press twice to open
your Recent calls list. Highlight a phone
number or name and press .
Tip: To redial the last number called,
received, or missed, press three times.
Calling a saved number
If you have already saved a phone number, you
can use the Contacts list to find it quickly.
1. From the main screen, press the right option
button to select
Contacts.
2. Scroll down the list to find the contact you
want to call.
3. Highlight the name and press to dial
the number.
Using the speakerphone
Your phone has a built-in speakerphone.
• To turn on the speakerphone, open the flip
and press . If you press during an
incoming call alert, you answer the call.
The icon at the top of the phone screen
indicates that the speakerphone is on.
• To turn off the speakerphone, press
again.
Setting the phone to hold calls
The Hold Call feature allows you to place
incoming calls on hold until you are ready to
answer them.
Note: This feature will not work if “Open to
Answer” is enabled. See “Answering calls using
the flip” on page 7.
1. Select Menu → Settings → Convenience →
Hold call → Enabled.
User Guide for the K27 Phone 9
– If you have not recorded a hold message,
you will be prompted to record one, such
as “Please hold. I’ll answer in a minute.”
2. Record the message twice, as prompted.
3. Select Save or Options (Play, Re-Record,
or Exit).
The next time a call comes in, you will have the
option of placing it on hold.
Placing a call on hold
You can place a call on hold once you have
enabled this feature.
Note: If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. It will go to voicemail.
1. When a call comes in, press the right option
button to select
Options → Hold call. The
caller will be placed on hold and will hear
your recorded hold message.
Note: You can also press the left option
button to select Ignore.
2. To speak to the caller, select Answer.
-or-
To hang up without speaking to the caller,
select End Call.
Changing the hold message
1. Select Menu → Settings → Convenience →
Hold call → Re-Record msg and follow
the prompts.
2. Record the message twice.
3. Select Save or Options
(Play, Re-Record, or Exit).
Dealing with missed calls
When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves
a voicemail.
• To clear the screen, press the left option
button to select
OK.
• To view details of the call, press the right
option button to select Calls then
press .
• To return the call, press the right option
button to select
Calls then press .
Setting missed call alerts
You can set an alert to beep every five minutes
after you have missed a call.
1. Select Menu → Settings → Sounds →
Alerts → Missed call alert.
2. Press to select an option:
–Vibrate, Beep, Freeway, Game, Bloop,
Winner, Zilofon sets the phone to alert you
once when a new message is received.
10 Making and Answering Calls
–Vibrate & remind, Beep & remind, Fwy &
remind, Game & remind, Bloop & remind,
Winner & remind, Zilofon & remind sets the
phone to notify you once when a new
message is received and then notify you
again every five minutes. To stop a
reminder alert, press to select Ignore.
–Disabled turns off message alerts.
Viewing recent call details
Details on the last 60 calls you made, received, or
missed are stored in the Recent calls list and are
identified by the following icons:
Viewing recent calls
1. Press down, or select Menu →
Recent calls.
2. Select a list—All calls, Incoming calls,
Outgoing calls, or Missed calls—and
press .
3. Select a recent call item and press to
display its details.
4. Press the left option button to Save the
phone number to the Contacts list.
-or-
If the number is already saved in the Contacts
list, press the left option button to View the
contact.
-or-
Press the right option button to
select Options:
–Send text msg sends a text message to
the contact.
–Erase record erases the selected
call record.
Note: If the phone number has been classified as
“secret,” you must enter your four-digit lock code
to view or edit it. For information on the lock
code, see “Changing your lock code” on page 37.
To classify a phone number as secret, see
“Creating a new contact” on page 17.
Calling recent calls
1. Press down or select Menu →
Recent calls.
2. Select a list—All calls, Incoming calls,
Outgoing calls, or Missed calls—and
press .
3. Highlight the number you want to call and
press .
Outgoing call Incoming call
Missed call (flashing)
User Guide for the K27 Phone 11
Erasing recent calls
1. Press down or select Menu →
Recent calls.
2. Select Erase call lists and press .
3. Select an option: All calls, Incoming calls,
Outgoing calls, or Missed calls.
4. Press the left option button to select Yes.
Speed dialing
Before you can use speed dialing, you must save a
phone number as a contact and assign a speed
dial location to it.
• To add a speed dial location to a saved or new
contact, see “Customizing a phone number”
on page 19.
Using speed dialing
To call a contact that has a speed dial location:
• From the main screen, enter the one- or two-
digit speed dialing location and press .
1-Touch dialing
1-Touch dialing is the fastest way to speed dial a
contact that has a speed dial location.
Note: You must (1) enable 1-Touch dialing on
your phone and (2) have a speed dial location
assigned to a contact. See “Speed dialing” on
page 11.
Enabling 1-Touch dialing
•Select Menu → Settings → Convenience →
1-Touch dialing → Enabled.
Using 1-Touch dialing
To call a contact that has a speed dial location:
• From the main screen, press and hold the
speed dialing number. If it is a two-digit
number, press the first digit briefly, then press
and hold the second digit. For example, if the
speed dialing location is 15, press briefly,
then press and hold .
Setting up voicemail
Before your phone can receive voicemail
messages, you must set up a 4–10 digit passcode
and record a personal greeting. When you have
set up your voicemail, all unanswered calls to
your phone are automatically transferred to
voicemail, even if your phone is in use or
turned off.
1. From the main screen, press and hold to
dial into your voicemail.
2. Follow the system prompts to record a
greeting and complete the system setup.
Note: If you are having trouble accessing your
voicemail, contact your carrier.
12 Making and Answering Calls
Checking voicemail messages
When a voice message is received, your screen
displays “New Messages” along with the
symbol at the top of your screen. The symbol
flashes if the message is urgent.
If you see “New Messages”
1. Press the left option button to select
Call, which initiates a call to your
voicemail number.
2. Follow the prompts to retrieve the message.
To clear the screen without checking messages:
• Press the right option button to
select Ignore.
If you see only the symbol
1. Press and hold to initiate a call to your
voicemail number.
2. Follow the prompts to retrieve the message.
Tip: You can set the phone to beep or vibrate
every five minutes to remind you that you have
voicemail. See “Setting message alerts” on
page 34.
Calling emergency services
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described below.
• Dial your 3-digit emergency code and
press .
You can call the code even if your phone is locked
or your account is restricted. When you call, your
phone enters Emergency mode. This enables the
emergency service exclusive access to your phone
to call you back, if necessary. To make or receive
regular calls after dialing the code, you must exit
this mode.
To exit Emergency mode
When you have completed the emergency call:
1. Press the left option button to select Exit.
2. Press the left option button again to
confirm your choice.
Note: To determine who has access to your
location, see “Using a Hearing Aid device” on
page 38.
Tracking calls
You can track the number and duration of calls
made and received on your phone.
1. Select Menu → Recent calls.
2. Select a timer:
–Recent calls timer tracks all calls you have
made and received since you last reset this
timer. To reset this timer to zero, press the
right option button to select Reset.
–All calls timer tracks all calls you have
made and received. This timer cannot
be reset.
User Guide for the K27 Phone 13
Timing your calls
You can set your phone to beep 10 seconds
before each minute passes when you are on a call.
•Select
Menu → Settings → Sounds →
Minute alert → Enabled.
14 Entering Letters, Numbers, and Symbols
3ENTERING LETTERS, NUMBERS, AND SYMBOLS
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner.
Understanding text entry
screens
The current text entry mode (and capitalization
setting, when applicable) are indicated by icons.
Text entry modes
There are five text entry modes:
Numbers only
Normal alpha
Rapid Entry
Add Symbol
Add Smiley
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in number mode. When
entering a name for a contact, you’re in normal
text mode. See “Changing modes” on page 15.
Entering numbers
• To enter a number while in mode, press
a number key once.
• To enter a number while in or
mode, press and hold a number key until the
number appears on the screen.
Entering words letter by letter
1. Press a key once for the first letter, twice for
the second letter, and so on.
2. Wait for the cursor to move right and enter the
next letter.
Note: To enter a space, press .
Entering words quickly
When you press a series of keys using mode,
checks its dictionary of common words and
guesses at the word you are trying to spell.
1. For each letter of the word you want, press the
key once. For example, to enter the word
“any” press → → .
2. If the word doesn’t match what you want,
press to look at other word matches.
3. When you see the word you want, press
left.
text entry
fields
text entry mode
capitalization setting
characters
remaining
User Guide for the K27 Phone 15
Entering symbols
While entering text in mode, you can enter
symbols by pressing until you see the symbol
you want. Using this method, you have access to
the following symbols:
To access the full set of symbols:
1. From the text entry screen, select Options.
2. Select Add Symbol.
3. Press down to view the list of symbols.
4. Press the number key corresponding to the
symbol you want.
Entering smileys
1. From the text entry screen, select Options.
2. Select Add Smiley.
3. Press down to view the list of smileys.
4. Press the number key corresponding to the
smiley you want.
Switching default text entry modes
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
1. Select Menu → Messaging →
Msg settings → Text entry.
2. Select Normal alpha or Rapid mode.
Changing modes
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in mode, you must change to
mode, enter the numbers, and then change
back to mode to complete the address.
To change text entry modes:
• Press and hold until the icon for the
mode you want appears.
-or-
•Select
Options then select a different mode.
Capitalization settings
You can change capitalization at any time
while entering text. Simply press to choose
upper case, lower case or sentence case while in
Normal alpha mode or Rapid mode. Or
you can select Options → Case Change and
press .
.@?!-,&:‘1
16 Entering Letters, Numbers, and Symbols
Quick reference to text entry
This table gives general instructions for entering letters, numbers, and symbols.
To... Do this...
Enter a letter Use mode and press a key until you see the letter you
want. For more information, see page 14.
Enter a number Use mode and press a key once to enter its number.
For more options, see page 14.
Enter a symbol In mode, press until you find the symbol you want.
See page 15.
Enter a smiley Use mode and press a key once to enter its number.
For more options, see page 15.
Enter a space Press .
Erase a character Press .
Erase all characters Press and hold .
Move the cursor right or left Press right or left.
Move the cursor up or down Press up or down.
Change text entry modes Press and hold .
Enter capital letters In or mode, press until is displayed.
Enter lower case letters In or mode, press until is displayed.
Enter a word with initial capital In or mode, press until is displayed.
Select soft options on the screen Press the right or left option button.
User Guide for the K27 Phone 17
4STORING CONTACTS
Use your phone’s Contacts directory to store
information about a person or company. Each
contact entry can have up to six phone numbers,
two email addresses, two Web addresses, two
street addresses, and a space for notes.
Creating a new contact
1. From the main screen, enter the phone
number you want to save, including the
area code.
2. Press the left option button to select Save.
3. Press to select Save new contact.
4. Enter a name for the contact.
– If you need to learn how to enter letters,
see “Understanding text entry screens” on
page 14.
– To add a symbol or smiley to the contact
name, or to change the text entry mode,
press the right option button to
select Options.
5. Either save now or add more contact
information.
– To save now, press the left option button
to select Save.
– To enter additional phone numbers, e-
mail address, or web site URLs, press
down repeatedly. For help on switching
between letters and numbers when
entering e-mail addresses or URLs, see
“Changing modes” on page 15.
Adding a code or extension
When you save the phone number of an
automated service, you may include a pause to
stop dialing, for example, where you would wait
to dial an extension.
1. From the main screen, enter the first portion
of the phone number.
2. Press the right option button to
select Options.
3. Select a type of pause:
– Time pause
– Hard pause
4. Enter the remaining numbers.
5. Press the left option button to select Save.
Customizing your contacts
You can customize each contact in your Contacts
directory by assigning ringtones, pictures, and
number types.
X
18 Storing Contacts
Assigning ringtones
1. Press the right option button to
select Contacts.
2. Highlight a contact and press .
3. Highlight the contact name and press the right
option button to select Options.
4. Select Ringer → Assign ringer.
5. Scroll down the list to hear the different
ringtones and press to select one.
Assigning pictures
1. Press the right option button to
select Contacts.
2. Highlight a contact and press .
3. Highlight the contact name and press the right
option button to select Options.
4. Select Picture → Assign picture.
5. Select Get more graphics, XxxxxXL graphics,
Wallpapers, or Caller IDs.
6. Scroll through the list to view your options
and press the left option button to assign it
to your contact.
Assigning number types
When you assign a number type, an icon is placed
in front of a contact number to specify the type of
number, such as work, home, or mobile.
1. Press the right option button to
select Contacts.
2. Highlight a contact and press .
3. Highlight the contact number and press the
left option button to select Edit.
4. Press down and then press .
5. Highlight an option to designate the number
as General, Work, Home, Mobile, Pager, or
Fax and press . You can also add email
addresses, street addresses, Web page URLs,
and a note. The associated icon will appear
next to the number in your Contacts directory
and Recent calls list.
6. Press the left option button to select Save.
Editing a contact
1. Press the right option button to
select Contacts.
2. Highlight a contact and press .
3. Highlight the contact name or number and
press the left option button to select Edit.
4. Enter your changes and press the left option
button to select
Save.
general
work email address
home street address
mobile Web page URL
pager note
fax
User Guide for the K27 Phone 19
Erasing a contact
1. Press the right option button to select
Contacts.
2. Highlight the contact to erase and press .
3. Select Options.
4. Highlight Erase contact and press .
5. Press the left option button to confirm.
Note: For more information, see “Erasing all
contacts” on page 38.
Customizing a phone number
1. Press the right option button to select
Contacts.
2. Highlight the contact to edit and press .
3. Press down to highlight the number.
4. Press the right option button to select
Options.
5. Highlight an option and press :
–Call to call the contact.
–Send text msg brings you to the text
messaging screen.
–Add speed dial assigns or removes the
speed dial location.
–View number to see the selected
phone number.
–Erase number erases the number from
the contact.
–Secret makes the number secret so that it
will not appear on the screen until the
lock code is entered. Secret numbers can
be called without a lock code.
–Primary number makes this number the
first one that shows up when you open
the contact.
–Add to Group... allows you to add the
contact to a caller group that you have
defined. For more information on caller
groups, see “Using caller groups” on
page 20.
–Add voice dial records a voice tag so you
can call a contact using voice recognition
(VR). For more information, see page 45.
–Erase voice dial erases the voice tag
associated with the number.
–Edit voice dial records a new voice tag.
6. Enter the new information and follow
the prompts.
7. Select Save, if necessary.
Finding contact information
To find a phone number or contact, you can (1)
check the Frequent list, (2) search the Contacts
directory, or (3) use Fast Find.
20 Storing Contacts
Checking the Frequent list
From the main screen, select Contacts. The last
15 of your most frequently called contacts appear
when the Frequent list is enabled. Scroll past the
double line to view the All Contacts list.
To enable the Frequent List setting
•Select
Menu → Settings → Convenience →
Frequent list → Enabled.
Searching the Contacts directory
•Select Contacts for a list of all contacts.
To quickly get down the list, enter the first
letter of the contact. The menu skips to that
letter of the alphabet.
-or-
1. Select Menu → Contacts.
2. Select a search method:
–View all lists all saved contacts.
–Find name locates a specific name. Enter
part of the contact name then select Find.
–Groups, Speed dial list, or Voice dial list
selects a contact from the specified list.
3. Highlight a contact and press .
– To call the contact, highlight the number
and press .
Setting Fast Find
With Fast find, you press one or two keys to view
close matches of the name you are looking for.
•Select
Menu → Settings → Convenience →
Fast find → Enabled.
Using Fast find
1. From the main screen, press the keys
corresponding to the letters of the name you
want to find. A matching contact or speed dial
entry appears.
2. Press down to scroll through matching
entries.
3. Highlight the name you want, then press to
call the number.
Using caller groups
Caller groups are a way to organize your contacts
into groups that can then share a common ring
tone or graphic.
Note: Your phone comes with two groups already
defined, Business and Personal.
Creating a caller group
1. Select Menu → Contacts → Groups.
2. Press the left option button to select New.
3. Enter a name for the group.
– If you need to learn how to enter letters,
see “Understanding text entry screens” on
page 14.
User Guide for the K27 Phone 21
– To add a symbol or smiley to the contact
name, or to change the text entry mode,
press the right option button to
select Options.
4. Press the left option button to select Next.
5. Press down to scroll through your saved
contacts. Press the left option button to
Add a contact to the group. A check mark
appears next to the name.
Note: To remove a checked contact from the
group, press the left option button again to
select Remove.
Note: If a contact you are trying to add
already belongs to another group, an alert
dialog appears. To continue adding the
contact to the new group, select Yes. To abort,
select No.
6. Press the right option button to select
Done and save the group.
Editing a caller group
1. Select Menu → Contacts → Groups.
2. Press down to scroll through the list of
groups. When you come to the group you wish
to edit, press the right option button to
select Options → Edit.
3. Follow Steps 3 through 6 under “Creating a
caller group” on page 20 to edit the group.
Assigning a ring tone to a
caller group
1. Select Menu → Contacts → Groups.
2. Press down to scroll through the list of
groups. When you come to the group you wish
to assign a ring tone to, press .
3. Select Options → Ringer → Assign ringer.
4. Press up and down to scroll through the
list of available ring tones. When you come to
the desired ring tone, press .
Note: You can assign ringtones to the Business
or Personal caller group by selecting Menu →
Settings → Sounds → Business ringtones or
Personal ringtones.
Assigning a picture to a caller group
1. Select Menu → Contacts → Groups.
2. Press down to scroll through the list of
groups. When you come to the group you wish
to assign a picture to, press .
3. Select Options → Picture → Assign picture.
4. Select Get more graphics, XxxxxXL graphics,
Wallpapers, or Caller IDs.
5. Press up, down, left, and right to scroll
through the list of available pictures. When
you come to the desired picture, press the left
option button to assign the picture to
the group.
22 Sending and Receiving Text Messages
5SENDING AND RECEIVING TEXT MESSAGES
This chapter describes how to send, receive, and
erase text messages from your phone. For
information on voicemail messages, see “Setting
up voicemail” on page 11.
Important: The features and menus described in
this chapter may vary depending on services
available in your area. Check with your carrier for
details and possible usage charges.
Sending text messages
You can only send text messages to phones
that are capable of receiving them, or to
email addresses.
Creating a text message
1. Select Menu → Messaging → Send text msg
or press right.
2. Enter a recipient’s phone number or email
address:
–Select
Options to access your Recent list,
Contacts, or Groups and press . Select
a contact and press again.
Highlight the number or e-mail field and
press . For more about group lists,
see “Creating groups lists” on page 27.
-or-
– Enter a New Address manually. (To learn
how to enter text, see “Understanding text
entry screens” on page 14.)
3. To add multiple recipients:
– Press the right option button to select
Options then select Recent list, Contacts,
or Groups.
-or-
– Enter a space or comma after the first
number then enter another recipient.
Note: You can send a message to up to 10
contacts at once. The messages will be sent
one at a time, once to each addressee.
4. When you are done entering addresses,
press .
5. Enter the message. To learn how to enter text,
see “Understanding text entry screens” on
page 14.
-or-
Add AutoText, symbols, or smileys in your
message. See “Including prewritten text
and symbols” on page 23 for information.
6. Press the left option button to select Send.
See “Setting sending options” on page 23 for
information about how you want the message
to be received.
User Guide for the K27 Phone 23
Including prewritten text
and symbols
During text entry, you can insert AutoText,
symbols, or smileys in your message.
1. From the text entry screen, select Options.
2. Select an option and press :
–Insert AutoText: Scroll through the list of
options and press to select one.
–Add Symbol: Scroll through the list and
press the corresponding number key to
select it.
–Add Smiley: Scroll through the list and
press the corresponding number key to
select it.
3. When you have finished your message, select
Send. See “Setting sending options” on this
page for information about how you want the
message to be received.
Setting sending options
When you are ready to send a message, you have
several options for how and when you want the
message to be received.
1. Once you have completed the message,
select Options:
–Add address returns to the “Send To”
screen to add another recipient without
losing the message. Select Options to
access your Recent list, Contacts, or
Groups and press .
Select a contact and press . Highlight the
number field and press .
–Save message saves the message in
your Drafts folder. This prevents the
message from being deleted if you have
activated AutoErase and enables you to
send the message to other recipients.
–Save as autotext saves the message you
have just entered as a prewritten message,
then returns to the message entry screen
so you can send the message.
–Settings allows you to choose from the
following after pressing :
•Callback number includes a callback
number with the message to let recipients
know at what number they can call you
back. Select OK to include your own
number or enter a different callback
number then select OK.
2. When you have finished setting options, press
to return to the message window.
3. Press the left option button to select Send.
Adding a signature
The signature you create is included at the end of
all outgoing messages and is counted as
characters in your messages; however, it does not
appear in the message creation screen.
24 Sending and Receiving Text Messages
To create a signature:
1. Select Menu → Settings → Messaging →
Signature.
2. Enter your signature in the text field.
3. Select OK to save the setting.
Note: The characters in the signature are
included in the total character count of
the message.
If you cannot send messages
You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erasing
messages” on page 26.
Receiving incoming calls while
creating messages
• If you don’t wish to answer the call, press the
right option button to select Ignore. The
phone returns to the message screen.
• To answer the call, press . Your message is
saved to the Drafts folder. To return to the
message, select Menu → Messaging →
Drafts, select your message, then select Edit.
Viewing your sent messages
To save your outgoing messages, you must first
enable Save to outbox.
1. Select Menu → Messaging →
Msg settings → Save to outbox.
2. Select an option and press .
–Enabled automatically saves all
successfully sent messages in the Outbox.
–Prompt allows you to choose whether or
not to save your message when you send it.
To view successfully sent messages:
1. Select Menu → Messaging → Outbox.
2. Press up or down through the list of
messages. One of the following symbols
appears next to each message:
The scheduled message has been sent
and will be delivered as scheduled. You
cannot cancel delivery of the message.
The message has been sent to more
than one recipient.
The message has never been sent or has
not been sent since it was last modified.
You can cancel delivery of the message.
User Guide for the K27 Phone 25
Viewing failed or pending messages
Failed or pending messages are stored in
your Outbox.
To view your Outbox:
1. Select Menu → Messaging → Outbox. A list
of all failed or pending messages appears.
2. Scroll through the list of messages and press
to read one.
Retrieving text messages
When a text message is received, your screen
displays “New Messages” with the symbol at
the top of your screen. The symbol flashes if the
message is urgent.
If you see the “New Messages” note
• To view the message, press the left option
button to select Inbox, highlight the
message, and press the left option button
to select View.
•To
Ignore the message, press the right
option button .
Note: If you receive a new message while you are
reading a message, the one you are reading will
be replaced by the new one. You can find the
older message in the Inbox:
•Select
Menu → Messaging → Inbox.
If you see the symbol
1. Select Menu → Messaging → Inbox. A list of
all your received messages appears.
– indicates an “Urgent” message.
2. Scroll through the list of messages and press
or the left option button to read one.
Reading the message
1. If the text message is long, press down to
view the entire message.
2. When you are finished, you can Reply
to the sender or set additional Options for
the message:
–Erase the message.
–Lock msg to protect the message from
being accidentally deleted.
–Forward the message.
–Reply with copy to reply to the message
with a copy of the original attached.
–Save message to save the message.
The message is pending and will be sent
when possible. You can cancel delivery of
the message.
The message cannot be sent because
service is not available. An alert appears
on your phone if the message cannot be
sent.
26 Sending and Receiving Text Messages
–Save as Autotext to save the text from the
message as AutoText, which you can insert
into other messages. For more about
AutoText, see “Creating and editing
prewritten messages (AutoText)” on
page 27.
–View
Sender information.
– If the message includes a website address,
you can Launch browser to view the site.
3. Press to return to the Inbox.
Setting message alerts
You can choose how you want be alerted of
incoming voicemail, pages, or text messages.
1. Select Menu → Settings → Messaging →
Alerts.
2. Select the type of alert: Message alert,
Page alert, or Voicemail alert.
3. Press to select an option:
–Vibrate, Beep, Freeway, Game, Bloop,
Winner, Zilofon sets the phone to alert you
once when a new message is received.
–Vibrate & remind, Beep & remind, Fwy &
remind, Game & remind, Bloop & remind,
Winner & remind, Zilofon & remind sets the
phone to notify you once when a new
message is received and then notify you
again every five minutes. To stop a
reminder alert, press to select Ignore.
–Disabled turns off message alerts.
Erasing messages
It is a good idea to erase old messages to free up
memory in your phone.
You have the option of erasing text messages and
pages as you send or read them, erasing them one
at a time from the list in the Outbox or Inbox, or
erasing them all at once.
Erasing single messages
1. Select Menu → Messaging.
2. Select the type of text message you want to
erase and press : Inbox, Outbox, Saved,
or Drafts.
3. Highlight the message to erase and press .
4. Select Options.
5. Select Erase to erase the message. A
notification appears: “Erase this message?”
6. Select Yes to erase the message.
Erasing all messages
1. Select Menu → Messaging → Erase msgs.
2. Select a folder from which to erase all
messages: Inbox, Outbox, Saved folder, Drafts
folder, or All Messages.
3. A message appears: “Erase all messages?”
Select Yes to erase messages or No to cancel.
User Guide for the K27 Phone 27
Erasing messages automatically
Use this setting to have old messages
automatically erased from the Inbox, Outbox, or
both when memory is low.
•Select
Menu → Messaging →
Msg settings → Auto-Erase.
•Select Inbox msgs, Sent msgs, or Both. Older
messages will be erased as new messages are
received and/or sent.
Customizing message settings
To make messaging easier, you can customize
settings for sending and receiving messages.
Creating groups lists
You can create and save a list of multiple
recipients. Your phone stores five group lists with
up to 10 recipients per list.
1. Select Menu → Messaging →
Msg settings → Groups → Create new.
2. Enter a name for the list. For help entering
text, see “Entering Letters, Numbers, and
Symbols” on page 14.
3. Select Next.
4. To enter the first phone number or email
address, select an option:
–Recent list to select numbers from your
Recent list.
–Enter from scratch to enter the phone
number or email address manually.
–Contacts list to select numbers from your
phone book.
5. Locate the contact number or email address
and press , or (if you selected Enter from
scratch) enter one using the keypad.
6. To add more numbers, do one of
the following:
–Select
Options → Recent list or Contacts.
Locate the contact number or email
address and press .
– Enter a number or email address using the
keypad.
7. When finished, select Done.
To send a message to your new group, see
“Sending text messages” on page 22.
Creating and editing prewritten
messages (AutoText)
Your phone comes with prewritten (AutoText)
messages, such as “Please call me,” which you
can insert into the body of a text message. You can
edit these messages and create new ones. Your
phone will store up to 40 AutoText messages, with
up to 100 characters per message.
1. Select Menu → Messaging →
Msg settings → Auto text.
2. Press the left option button to select Edit.
-or-
To create a new pre-written message, press
the right option button to select New Msg.
28 Sending and Receiving Text Messages
3. Enter or edit the text and press the left option
button to select Done. For help entering
text, see “Understanding text entry screens”
on page 14.
Note: You can also save a message you have
written or received as AutoText. See “Setting
sending options” on page 23 or “Reading the
message” on page 25.
Customizing the callback number
You can customize the callback number that is
included with messages.
1. Select Menu → Settings → Messaging →
Callback number.
2. Press to erase the displayed number.
3. Enter a new number and press the left option
button to select OK.
User Guide for the K27 Phone 29
6MY STUFF
My ringtones
The My ringtones folder stores your preloaded
and downloaded ringtones. You can download the
latest ringtones to your from the website at
www.xxxxxxxxxxxxxxxx.com or directly from
your phone using XxxxxXL. Charges apply.
Downloading ringtones
Note: If you don’t have enough money in
your account, you will need to top-up
before downloading.
1. Press left to launch XxxxxXL and then
search for ringtones.
-or-
Select Menu → My stuff → My ringtones →
Get more ringtones and then search
for ringtones.
2. Follow the prompts to purchase and
download the selected ringtone.
Downloaded ringtones are stored in the
My ringtones folder in your phone from newest to
oldest.
Assigning downloaded ringtones
1. Select Menu → My stuff → My ringtones.
2. Select a ringtone.
Note: Different ringtones will display different
options for the left and right option buttons.
3. For a polyphonic ringtone, press the left
option button to select Set default.
4. For a Superphonic ringtone, press the left
option button to Play it, or press the right
option button to select Options. Then
select Set default and press .
Note: The downloaded ringtone will also be listed
in the My ringtones folder and is available to
assign to individual contacts. See “Creating a new
contact” and “Assigning ringtones” on page 18.
My games
If you receive an incoming call alert while you are
playing a game, the game is paused and exited.
You can return to play once the call alert ends.
Games do not remain paused if the phone is
turned off or loses power.
Brick Attack
The goal of this game is to eliminate bricks
arranged in levels. You send a moving ball
upward using a paddle at the bottom of
the screen.
30 My stuff
1. Select Menu → My stuff → My games →
Brick Attack.
2. Press to select Yes at the prompt, “Turn
off backlight to conserve battery?”
3. Press to select New.
– To pause the game, press , then press
to Resume.
– To move the paddle, press left or
right.
– To exit the game, highlight Exit and press
.
Race 21
This game is a timed variation of Black Jack. Each
game comprises three 90-second rounds. To score
points, add cards in each of the four columns,
trying to reach but not exceed 21 in each column
within during the course of the game.
1. Select Menu → My stuff → My games →
Race 21.
2. Press to select Yes at the prompt, “Turn
off backlight to conserve battery?”
3. Select New Game. The first card to be placed
is shown at the top left of the screen. Press a
key to add a card to the row as follows:
4. Continue placing cards until you are satisfied
with your selections.
– You can pause or end the game at any time
by pressing .
– You lose points each time you exceed 21
in a column.
–Select
Skip to skip one card per round.
5. Press to select to get your score
and advance to the next round.
6. Select an option and press to select it.
–New Game initiates game play. To pause
the game, press . From here you can
choose Resume, New or Quit.
–Resume Game returns you to the game
you were last playing.
–Scoreboard provides you with the top
five scores.
–Music plays music with this game. Select
from Music Always, Sound Effects,
Instructions, Credits, During Title, or No
Music.
7. Press to end all games.
Add cards to the first row
Add cards to the second row
Add cards to the third row
Add cards to the fourth row
Shortcut: Press left or right to choose
arrows at the bottom of the screen then press
to add cards to corresponding rows.
Note: Each time you place a card, a new card
appears for placement.
User Guide for the K27 Phone 31
My graphics
The My graphics folder stores your downloaded
graphics. Download the latest wallpapers and
screensavers to your from the website at
www.xxxxxxxxxxxxxxx.com or directly from your
phone using XxxxxXL. Charges apply.
Note: If you don’t have enough money in
your account, you will need to top-up
before downloading.
1. Press left to launch XxxxxXL and then
search for graphics.
-or-
Select Menu → My stuff → My graphics →
Get more graphics and then search
for graphics.
2. Follow the prompts to purchase and
download the selected graphic.
The downloaded graphic will be stored in the
My graphics folder in your phone.
Note: Downloaded graphics are stored in order
of newest to oldest and can be assigned as either
screensavers or wallpaper.
Assigning downloaded graphics
1. Select Menu → My stuff → My graphics.
2. Select My graphics, XxxxxXL graphics,
Wallpapers, Screensavers, or Caller IDs and
press .
3. Scroll to the graphic you want to assign and
press the right option button to select
Options.
4. Highlight Set Default or Assign and
press .
My sounds
You can record and save voice memos and all
received attached sound files to My sounds. To
listen to saved sounds or recorded voice memos:
1. Select Menu → My stuff → My sounds.
2. Select Saved sounds or Voice memos and
press .
3. Scroll through the lists to listen to the saved
sounds.
4. Highlight a sound and press the right option
button to select
Options.
5. Highlight Record New, Erase, Lock, Rename,
Details, or Erase All and press .
Note: If there are no saved sounds or recorded
voice memos, the folders cannot be accessed and
steps 3–5 do not apply. To record a voice memo,
see “Voice memo” on page 40.
32 Customizing Your Phone
7CUSTOMIZING YOUR PHONE
Silencing all sounds
Your phone is set to make sounds when you
receive calls, press keys, navigate through menus,
and receive alerts (such as new messages). You
can silence all sounds and set the phone to vibrate
when you receive calls and alerts.
Note: This feature is unavailable when the phone
is connected to the A/C adapter.
Setting the phone to vibrate
• Press and hold .
-or-
• Press down repeatedly.
Turning sounds back on
• Press and hold .
-or-
• Press up repeatedly.
The contents of the Settings menu are as follows:
Sounds
Ringtone volume
Ringtones
Business ringtones
Personal ringtones
Flip closed
Flip open
Pwr on/off sound
Key volume
Key length
Alerts
Smart sound
Minute alert
Earpiece volume
Spkrphone volume
Display
Greeting banner
Menu style
Color themes
Wallpapers
Screensavers
Backlight
Auto-Hyphen
Time/Date format
Contrast
Convenience
Open to answer
Fast find
Frequent list
Hold call
1-Touch dialing
Any key
Call options
Add voice dial
Erase voice dial
Voice training
Voice wake-up
Voice answer
Expert mode
Messaging
Alerts
Groups
Auto text
Text entry
Signature
Save to outbox
Auto-Erase
Callback number
Security
Lock phone
Limit use
Change lock code
Emergency numbers
Erase contacts
Network
Privacy alert
Location
Accessories
Pwr backlighting
Headset ringing
Auto answer
TTY
Hearing Aid
Phone Info
Build info
Icon keys
User Guide for the K27 Phone 33
Choosing ringtones
Your phone has multiple ringtones you can
choose to use for incoming calls.
1. Select Menu → Settings → Sounds →
Ringtones.
-or-
Select Menu → My stuff → My ringtones.
2. Scroll down the list to hear the different rings
and press to select one.
Note: Downloaded ringtones are added to the top
of the standard list of ringtones, from most recent
to oldest.
Note: You can assign ringtones to the Business
or Personal caller group by selecting Menu →
Settings → Sounds → Business ringtones or
Personal ringtones.
Setting sounds for your phone
You can set your phone to sound tones when you
open and close the flip and when you turn the
phone on and off. Sounds will not occur during
an incoming call, if you are in a call, or if a
headset is attached to your phone.
Set sound when flip opens
1. Select Menu → Settings → Sounds →
Flip open.
2. Scroll through the list to hear the sounds and
press to select one.
Set sound when flip closes
1. Select Menu → Settings → Sounds →
Flip closed.
2. Scroll through the list to hear the sounds and
press to select one.
Set sound when phone powers
on or off
•Select Menu → Settings → Sounds →
Pwr on/off sound → Enabled.
– To turn off this sound, select Disabled.
Adjusting volume
You can adjust the earpiece, speakerphone, and
ringtone volume as well as key tones.
Adjusting the earpiece volume
To adjust the earpiece volume manually during a
call, press or up or down.
To set the earpiece volume:
1. Select Menu → Settings → Sounds →
Earpiece volume.
2. Press right to increase the volume, or left
to decrease the volume.
3. Press the left option button to select Save.
Using smart sound
You can set a baseline volume that the phone uses
to automatically adjust the earpiece volume when
there is a change in the amount of noise around
you or the caller’s voice.
34 Customizing Your Phone
•Select Menu → Settings → Sounds →
Smart sound → Enabled.
Adjusting the ringtone volume
1. Select Menu → Settings → Sounds →
Ringtone volume.
2. Press right to increase the volume, or left
to decrease the volume.
3. Press the left option button to select Save.
Adjusting speakerphone volume
1. Select Menu → Settings → Sounds →
Spkrphone volume.
2. Press right to increase the volume, or left
to decrease the volume.
3. Press the left option button to select Save.
Adjusting key tone volume
You can change the volume of the tones the phone
makes when you press the keys.
1. Select Menu → Settings → Sounds →
Key volume.
2. Press right to increase the volume, or left
to decrease the volume.
3. Press the left option button to select Save.
Setting key length
You can change the duration of the tones the
phone makes when you press the keys.
1. Select Menu → Settings → Sounds →
Key length.
2. Choose Normal or Long and press .
Setting message alerts
You can choose how you want be alerted of
incoming voicemail, pages, text messages, or
missed calls.
1. Select Menu → Settings → Sounds →
Alerts.
2. Select the type of alert: Message alert,
Page alert, Voicemail alert, or
Missed call alert.
3. Press to select an option:
–Vibrate, Beep, Freeway, Game, Bloop,
Winner, Zilofon sets the phone to alert you
once when a new message is received.
–Vibrate & remind, Beep & remind, Fwy &
remind, Game & remind, Bloop & remind,
Winner & remind, Zilofon & remind sets the
phone to notify you once when a new
message is received and then notify you
again every five minutes. To stop a
reminder alert, press to select Ignore.
–Disabled turns off message alerts.
Personalizing the screen
Changing your banner
The banner is the personal label for your phone.
It appears on the main screen above the time and
date. The banner can be up to 14 characters long.
User Guide for the K27 Phone 35
1. Select Menu → Settings → Display →
Greeting banner.
2. Press the right option button to select Edit.
3. Press to clear the screen.
4. Enter your new text.
5. Press the left option button to select Save.
Choosing a menu style
Two menu styles are available: Graphic and List.
1. Select Menu → Settings → Display →
Menu style.
2. Select an option and press .
–Graphic displays icons of each menu item,
with its name at the bottom of the screen.
–List displays a list of each menu item.
3. Press to return to the main screen. The
next time you select Menu, you will see the
menu style you selected.
Adjusting the backlighting
Your screen lights up while you are in a call or
when you press a key on the keypad. However,
you can set the length of time that bright
backlighting remains on.
1. Select Menu → Settings → Display →
Backlight → Duration.
2. Select an option and press :
–7 seconds, 15 seconds, or 30 seconds—
(Default) Turn backlighting on for 7, 15,
or 30 seconds after your last keypress.
–7 sec. & in call, 15 sec. & in call, or 30 sec.
& in call—Turn backlighting on for the
duration of a call, and for 7, 15, or 30
seconds after your last keypress.
Note: The “in call” settings drain the battery
more quickly.
Using Power Save Mode
You can conserve battery life by activating Power
save mode to dim the backlight set in the
procedure above. The backlighting appears for
the selected duration but is less bright than with
Power save off.
•Select
Menu → Settings → Display →
Backlight → Pwr save mode → On.
Setting power backlighting
You can set backlighting to remain on when an
external power source, such as the AC adapter, is
used with the phone.
Note: Power backlighting may not be
available with the optional desktop charger
or other accessories.
1. Select Menu → Settings → Accessories →
Pwr backlighting.
2. Select Always on to keep backlighting on.
Note: The battery charges more slowly when
power backlighting is on.
36 Customizing Your Phone
Changing the display contrast
1. Select Menu → Settings → Display →
Contrast.
2. Press left or right to adjust the contrast
and select Save.
Setting numbers to auto-hyphenate
Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan.
For example, 1-222-333-4444.
•Select
Menu → Settings → Display →
Auto-hyphen → Enabled.
Selecting a screensaver
Screensavers appear on the main screen when the
flip is open and are activated 10 seconds after the
last keypress. Incoming calls and alerts override
screensavers.
1. Select Menu → Settings → Display →
Screensavers.
2. Highlight a screensaver and press . The
image displays.
3. Press the left option button to assign the
screensaver.
4. Press to return to the main screen
and wait 10 seconds to view the
screensaver you chose.
Note: Downloaded screensavers are saved in
Menu → My stuff → My graphics →
Screensavers.
Selecting wallpaper
Wallpaper appears on the main screen.
1. Select Menu → Settings → Display →
Wallpapers.
2. Highlight a wallpaper design and press .
3. Press the left option button to assign
the wallpaper.
4. Press to return to the main screen.
Note: Downloaded wallpapers are saved in
Menu → My stuff → My graphics →
Wallpapers.
Selecting a color theme
You can select a color theme for the display
background of your phone.
1. Select Menu → Settings → Display →
Color themes.
2. Scroll through the options to view the
color themes and press to select one.
Choosing a different time/date format
1. Select Menu → Settings → Display →
Time/Date format.
2. Highlight an option and press .
Creating a secure environment
This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code.
User Guide for the K27 Phone 37
Changing your lock code
The default lock code is typically 0000 or the last
4 digits of your phone number.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code
3. Select Change lock code. A message appears:
“Change Code?”
4. Press the left option button to select Yes
and enter a new four-digit code.
5. Enter your new lock code again.
Locking your phone
When your phone is locked, you can call
only emergency numbers or the carrier’s
customer service number. You can still
receive incoming calls.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Lock phone.
4. Highlight an option and press .
–Never does not lock the phone.
–On power up locks the phone every time
you turn it on.
–Now locks the phone immediately.
Unlocking the phone
1. From the main screen, press the left option
button to select Unlock.
2. Enter your four-digit lock code.
Limiting the phone’s use
You can restrict the phone to incoming calls only
or to emergency use only.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Limit Use.
4. Highlight an option and press .
–No limit is the default setting and allows all
incoming and outgoing calls.
–Limit outgoing limits outgoing calls
to emergency numbers only
(see “Designating emergency numbers”
on this page).
–Limit all limits incoming and outgoing
calls to emergency numbers only
(see “Designating emergency numbers”
on this page).
Designating emergency numbers
The emergency numbers feature allows you to
specify three personal phone numbers that can be
called when the phone is locked.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Emergency numbers.
4. Select an Unassigned slot.
5. Enter the phone number, including the area
code. Do not enter 1 before the area code.
6. Press the left option button to select Done.
Notes:
38 Customizing Your Phone
• You can view these numbers only when they’re
being entered for the first time.
• You cannot edit these numbers.
• To make a call to an emergency number from
a locked or limited phone, you must dial the
number (including area code) exactly as it
was stored in Emergency numbers.
Erasing all contacts
You can erase all entries from your
Contacts directory.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Erase contacts.
4. Select Yes. A message appears: “Erase all
contacts?”
5. Press the left option button to select Yes
and erase all contacts or the right option
button to select No.
Connecting to a TTY/TDD device
You can connect the phone to a TTY device for the
hearing impaired. Note: Enable TTY only when
using the phone with a TTY device.
1. Connect the TTY device to the phone.
2. Enter from
your keypad.
3. Press the left option button to select the
TTY option.
Using a Hearing Aid device
You can reduce interference while using the
phone with a hearing aid device by activating the
phone’s T-Coil HAC feature. Note: Enable this
feature only when using the phone with a hearing
aid device.
1. Select Menu → Settings → Call Settings →
Hearing Aid.
2. Select On and then press .
Setting position location
This setting allows you to share your
location information with network services
other than emergency services (For example:
911, 111, 999, and 000) in markets where
service has been implemented.
Note: This feature works only when your phone is
in digital mode. You do not have the option of
turning off the locator to emergency services.
1. Select Menu → Settings → Network →
Location.
2. Select 911 Only or Location on.
–911 Only (default) shares your position
information only with emergency services
when you call your 3-digit emergency
code (911, 000, 111, etc.).
–Location on shares your position
information with the carrier’s network, in
addition to emergency services.
User Guide for the K27 Phone 39
Setting privacy alerts
This setting enables or disables privacy alerts. A
privacy alert is displayed whenever digital CDMA
privacy is lost or regained.
1. Select Menu → Settings → Network →
Privacy alert.
2. Select Enabled or Disabled.
40 Using Tools
8USING TOOLS
Voice memo
The Voice Memo tool allows you to record and
play back audio memos.
Recording a voice memo
1. Select Menu → Tools → Voice memo →
Record new.
2. Say your memo and press the left option
button to select Stop.
3. Select Save to save your memo.
Note: If an incoming call is received while you’re
recording a memo, the memo is saved and the
incoming call screen appears.
Playing or reviewing a voice memo
1. Select Menu → Tools → Voice memo →
Recorded memos.
2. Highlight the voice memo to review and
select Play.
3. Press right and left to select a function and
press to perform it:
Naming a saved voice memo
1. Select Menu → Tools → Voice memo →
Recorded memos.
2. Highlight the memo and select Options.
3. Select Rename.
4. Press and hold to clear the default name.
5. Use the keypad to enter a name for the memo.
6. Select Save.
Erasing a saved voice memo
1. Select Menu → Tools → Voice memo →
Recorded memos.
2. Highlight the memo and select Options.
3. Select Erase. The prompt “Erase file?”
appears.
4. Select Yes or No.
Scheduler
The Scheduler allows you to schedule events and
set reminder alerts.
Creating an event
1. Select Menu → Tools → Scheduler →
Add new event.
2. Enter a name for the event and press
down. For help entering text, see page 14.
Play
Stop
Pause
User Guide for the K27 Phone 41
3. Select Options and classify the type of event and
press :
Meeting, Phone Call, Birthday,
Anniversary, Vacation, Medical, or Other.
4. Press to change the date of the event (the
current date is the default date of the event).
– Press left or right to move between the
month, day, and year fields.
– Press up or down to change the
month, day, or year.
– Press to save your changes.
5. Press to set the time of the event.
– Press left or right to move between the
hour, minute, and AM/PM fields.
– Press up or down to change the hour,
minute, or AM/PM.
– Press to save your changes.
6. Press to set the duration of the event.
– Press left or right to move between the
hour and minute fields.
– Press up or down to change the hour
and minute.
– Press to save your changes.
7. Press to set a reminder of the event.
– Select an option and press .
8. Press to set the reminder sound.
– Select an option and press .
9. Press to select a Silent Mode setting
–Select
No or During event and press .
10. Press to select whether or not this is a
recurring event.
– Select an option and press : No, Daily,
Weekly, Monthly, or Annually.
11. Select Save.
Editing or erasing an event
1. Select Menu → Tools → Scheduler → View
month.
2. Select View Month, then press up, down,
left, or right to highlight the day with the event
to view, edit, or erase, then press .
-or-
Select View Day for today’s events.
-or-
Select Go to date, then press left or right
to move between the month, day and year
fields and press up and down to change
them, then press .
-or-
Select View all events.
3. Press up or down to highlight the event
and press .
4. Press the right option button to select
Options.
5. Select Edit or Erase and press .
– For more information about editing the
event, see “Creating an event” on page 40.
– To erase the event, highlight Erase and
press . Press the left option button
to confirm.
42 Using Tools
Note: Use Menu → Tools → Scheduler →
Settings to set default values for Scheduler events.
Alarm clock
You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.
Note: The alert occurs only if the phone is on.
Setting an alarm clock
1. Select Menu → Tools → Alarm clock.
2. Highlight one of the alarms and select Set.
3. Use the phone keypad to enter numbers and
to switch between AM and PM.
– Press left or right to move between
hours, minutes, and AM/PM fields.
– Press up or down to change the hours,
minutes, and AM/PM options.
– Press to set the time of the alarm.
4. Select Options to set the alarm sound.
– Highlight an option and press .
5. Select Options to set the recurring time.
– Highlight an option and press .
6. Enter a note for the alarm and press .
7. Press the left option button to select Save
and set the alarm(s).
8. When the alarm rings, select Off to turn off the
alarm or Snooze to silence the alarm for
10 minutes.
Note: Opening the flip turns off the alarm.
Setting the QuickAlarm
1. Select Menu → Tools → Alarm clock.
2. Highlight QuickAlarm and select Set.
3. Select an option and press : 5 minutes,
15 minutes (default), 30 minutes, or
60 minutes. A message appears telling you the
QuickAlarm is On.
4. When the alarm rings, select Off to turn off the
alarm or Reset to set the QuickAlarm again.
Tip calculator
The Tip Calculator helps you calculate how much
tip to include with a bill.
1. Select Menu → Tools → Tip calculator.
2. Enter the amount of your bill.
3. Select Next.
4. Select the amount you want to include as a tip
(10%, 15%, 18%, 20%, Other) and press .
Your total bill appears, including tip.
5. To split the bill, press the right option button
to select Split.
– Press to clear the default of 2 guests, if
desired.
6. Enter the number of guests and press the left
option button to select Next. The amount
each guest pays is calculated.
7. Select Done.
User Guide for the K27 Phone 43
Calculator
Use the calculator for basic mathematical
equations.
1. Select Menu → Tools → Calculator.
2. Use the keypad to enter numbers.
3. Use to enter a decimal point (.).
4. Use to make a positive number negative
or vice versa.
5. Use to select mathematical operations:
6. Press to calculate the result.
Example: Enter 5, press left to
elect X,
enter 2, then press to obtain
the result of 10.
7. Press to return to the main screen.
-or-
Press to clear the screen.
Timer
This timer counts down for a specified
amount of time. It beeps when that amount
of time has elapsed.
1. Select Menu → Tools → Timer.
2. Select Set.
– Press to move the cursor left or right.
– Press up or down to set the hours,
minutes, and seconds.
3. Select Sound to set the alarm sound. Press
up or down to select a sound, then press .
4. Select Start to begin the countdown.
Select Stop to pause the countdown.
Select Reset to clear the timer.
5. Press or the right option button to turn
off the alarm.
Stopwatch
1. Select Menu → Tools → Stopwatch.
2. Select Start to begin counting.
Select Stop to stop counting.
Select Reset to clear the counter.
Left x (multiply) Up + (add)
Right ÷ (divide) Down – (subtract)
Options
M+ Adds displayed digit to the value stored
in memory.
MR Displays currently stored value on
screen.
MC Clears value currently stored in memory.
44 Using Voice Recognition
9USING VOICE RECOGNITION
Voice recognition allows you to make and
answer calls by speaking commands into the
phone’s microphone.
Note: You cannot use voice recognition to end a
call; you must press when the flip is open.
Setting up voice dialing
To make or receive calls using voice dialing,
contacts must be saved with associated voice tags.
Creating a voice tag for a contact
1. Press the right option button to select
Contacts.
2. Highlight the contact and press .
3. Press down to highlight the number.
4. Press the right option button to
select Options.
5. Highlight Add voice dial and press .
6. Follow the voice prompts. You will need to say
the name twice.
-or-
1. Select Menu → Settings → Call options →
Add voice dial.
2. Follow the voice prompts. You will need to say
the name twice.
3. Select Add new to create a new contact
with the voice tag (see “Creating a new
contact” on page 17).
-or-
Select Add to existing to add the voice tag to
an existing contact.
a. Select the desired contact and press the
left option button to choose Select.
b. Press down to highlight the number,
then press the left option button to
choose Select.
Viewing entries with voice tags
•Select Menu → Contacts → Voice dial list.
A list of all contacts with assigned voice
tags appears.
Editing a voice tag
1. Select Menu → Contacts → Voice dial list.
2. Highlight the contact to edit and press .
3. Highlight the phone number and
select Options.
4. Select Edit voice dial and press .
5. Follow the prompts.
User Guide for the K27 Phone 45
Erasing a voice tag
1. Select Menu → Contacts → Voice dial list.
2. Highlight the contact to edit and press .
3. Highlight the phone number and
select Options.
4. Select Erase voice dial and press .
5. Press the left option button to select Yes
or the right option button to select No.
Erasing voice tags
To erase all voice name dial recordings in
your phone:
1. Menu → Settings → Call options →
Erase voice dial.
2. Select Yes. A message appears: “Erase all
voice name dial recordings?”
3. Press the left option button to select Yes
or the right option button to select No.
Making a call using voice tags
1. If you haven’t already done so, record a voice
tag for the person you wish to call.
2. With the flip open, from the main screen,
press . The phone responds: “Say a name
or say ‘Dial’.”
3. Say the name of the person you want to call.
4. If the name you said matches a contact in the
Voice Dial List, the phone responds: “Calling
(Name).” Remain silent to make the call, or
say No to cancel.
Note: If the phone finds multiple voice tags
that sound like the name you said, you will be
asked to verify which name you want to call.
Say Yes when you hear the correct name. Say
No when you hear an incorrect name.
5. When you are finished with the call,
press .
Making a call using digit dialing
When using digit dialing, you speak digits to dial a
phone number.
Note: You cannot speak a string of digits. You
must speak one digit at a time and wait for
the prompt.
1. From the main screen, press . The phone
responds: “Say a name or say ‘Dial’.”
2. Say “Dial”. The phone responds: “Speak
a digit.”
3. Speak the first digit of the phone number you
want to call. Once the phone repeats the digit,
you can speak the next digit.
If you pause, the phone will prompt you with
the following five options. After the prompt,
speak an option.
–Say “
Clear” to erase the last digit entered.
The phone responds: “Digit cleared.”
To clear the entire phone number, say
“Clear” again. When the phone prompts
you with “Clear entire phone number?”,
say “Yes” to clear or “No” to cancel.
46 Using Voice Recognition
–Say “Call” to dial the number.
–Say “Verify” to cause phone to repeat the
set of digits that you input.
–Say “
Cancel” to exit voice recognizer and
return to the main screen.
– Speak a digit to enter the next digit. Once
the phone repeats the digit, you can speak
the next digit or pause to hear the prompt.
Using voice features with
hands-free headsets
You can use voice commands to make a phone
call or to answer the phone only if your phone is
connected to a Kyocera hands-free headset (sold
separately).
Note: The following features apply only to hands-
free headsets unless noted.
To shop for hands-free headsets, visit
www.xxxxxxxxxxxxxxx.com.
Waking up the phone
If your phone is connected to a Kyocera hands-
free headset, you can use the voice command to
activate the phone to make a phone call.
To activate the Voice wake-up setting:
•Select
Menu → Settings → Call options →
Voice wake-up → With accessory.
To wake up the phone:
1. Say “Wake up” and listen for a tone.
2. Say “Wake up” again until you hear two tones.
If the phone does not recognize your
“Wake up” command, see “Training voice
recognition” on page 47.
Answering the phone
You can set your phone to (1) answer
automatically or (2) answer using a
voice command.
Answering automatically
You can set your phone to answer automatically.
Note: This setting also works with the portable
hands-free headset.
•Select
Menu → Settings → Accessories →
Auto answer → After 5 seconds.
Answering using voice commands
If Auto-answer is turned off, you can use a voice
command to answer an incoming call using the
installed hands-free headset.
•Select
Menu → Settings → Accessories →
Auto answer → Disabled.
To activate the Voice answer setting:
1. Select Menu → Settings → Call options →
Voice answer.
2. Highlight Enabled and press .
User Guide for the K27 Phone 47
To answer a call:
When you receive an incoming call, the
phone responds: “Incoming call, answer?” If the
caller is recognized as a contact entry in your
phone, then the phone will say “Incoming call
from (Name), answer?”
•Say “
Yes” or press any key except .
Ignoring an incoming call
To ignore an incoming call, do one of
the following:
•Say “
No” and press to silence the alert.
• Remain silent. The voice alert repeats twice
and the phone rings once, then returns to the
main screen.
Training voice recognition
If your phone is having trouble recognizing your
voice, you can train it with the commands Yes,
No, and Wake up.
1. Select Menu → Settings →
Call options →Voice training.
2. Read the message and press the left option
button to select OK and continue. Cancel
returns you to the previous screen.
3. Select Train All or the item you want to train.
4. Follow the prompts for each word until
training is complete.
48 Getting Help
10 GETTING HELP
Customer support
To contact your carrier’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as call forwarding
or voicemail:
•Go to www.xxxxxxxxxxxxxxx.com.
• Dial *VM from your phone.
• Dial 888-322-1122 from any phone.
For questions about the phone features, refer to
the materials provided with your phone, or visit
www.xxxxxxxxxxxxxxx.com.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
• Web site: www.kyocera-wireless.com.
• Email: phone-help@kyocera-wireless.com.
• Telephone: 1-800-349-4478 (U.S. and
Canada) or 1-858-882-1401.
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you
are experiencing.
• The steps you took to reproduce the problem.
• The phone’s electronic serial number (ESN).
To locate the ESN, select Menu → Settings →
Phone Info → Build Info.
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones,
visit beta.kyocera-wireless.com.
User Guide for the K27 Phone 49
11 CONSUMER LIMITED WARRANTY
Kyocera Wireless Corp. (“KYOCERA”) offers you a
limited warranty that the enclosed product or
products (the “Product”) will be free from
defects in material and workmanship for a period
that expires one year from the date of sale of the
Product to you, provided that you are the original
end-user purchaser of the Product and provided
that your purchase was made from an authorized
supplier. Transfer or resale of a Product will
automatically terminate warranty coverage with
respect to that Product. This limited warranty is
not transferable to any third party, including but
not limited to any subsequent purchaser or owner
of the Product.
KYOCERA shall, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by KYOCERA to be defective
in material or workmanship, or if KYOCERA
determines that it is unable to repair or replace
such Product, KYOCERA shall refund the purchase
price for such Product, provided that the subject
Product (i) is returned, with transportation
prepaid, to a KYOCERA authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the form
of a bill of sale or receipted invoice which
evidences that the subject Product is within the
one year warranty period (“Proof of Purchase”).
After the one year warranty period, you must pay
all shipping, parts and labor charges.
This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or used
with accessories not approved by KYOCERA),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire, water or excessive moisture or dampness
or extreme changes in climate or temperature;
(iii) any Product operated outside published
maximum ratings; (iv) cosmetic damage; (v) any
Product on which warranty stickers or Product
serial numbers have been removed, altered, or
rendered illegible; (vi) cost of installation,
removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material
and workmanship); (viii) damage the result of
fire, flood, acts of God or other acts which are not
the fault of KYOCERA and which the Product is not
specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix)
consumables (such as fuses); or (x) any Product
which has been opened, repaired, modified or
altered by anyone other than KYOCERA or a
KYOCERA authorized service center.
50 Consumer Limited Warranty
USE ONLY KYOCERA APPROVED ACCESSORIES
WITH KYOCERA PHONES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
DANGEROUS AND WILL INVALIDATE THE PHONE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE PHONE.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,
WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOSS OF PROFITS,
UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF
OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO
THE MALFUNCTION OF A PRODUCT) OR
CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIM RELATED TO A PRODUCT.
REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS
PROVIDED UNDER THIS WARRANTY, ARE YOUR
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE
APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO
THE PRODUCTS, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR
OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.
Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,
or allow limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you specific legal
rights, and you may also have other rights which
vary from jurisdiction to jurisdiction.
For warranty service information, please call the
following telephone number from anywhere in the
continental United States and Canada: 1-800-349-
4478 or 858-882-1401; or contact KYOCERA at
the following address: 10300 Campus Point Drive,
San Diego, California, 92121-1582, USA,
Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE
ABOVE ADDRESS. Please call or write for the
location of the Kyocera Wireless Corp. authorized
service center nearest you and for procedures for
obtaining warranty service.
User Guide for the K27 Phone 51
INDEX
Numerics
1-Touch dialing, 11
A
accessories, iv, v, 46
account balance, 6
acctivating your VMU account, 2
alarm clock, 4, 42
alertscall timer, 13
for messages, 26, 34
for missed calls, 9, 34
for pages, 34
for voicemail, 34
alpha mode, 14
answering calls, 5, 7
auto-hyphenation, 36
AutoText, 23, 26, 27
B
backlighting, 35
banner, 34
battery, v
caring for, 6
charging, 2, 6
installing, 1
safety, 6
blocking
incoming calls, 37
outgoing calls, 37
Brick Attack, 29
C
calculator, 43
call timers, 12
callback number, 23
caller groups, 20
calls 1-Touch dialing, 11
answering, 5, 7
emergency, 12
ending, 5, 7
missed, 9
placing, 5, 7
placing on hold, 8
recent, 6, 10
redialing, 8
speed dialing, 11
timing, 12
voice dialing, 7
color themes, 36
contacts
adding, 17
assigning number types, 18
assigning pictures, 18
assigning ringtones, 18
calling, 8
directory, 17
editing, 18
erasing, 19, 38
finding, 19
frequent list, 20
groups, 20, 27
icons, 18
secret, 10, 19
speed dialing, 19
voice dialing, 44
contrast, 36
countdown timer, 43
customizing your phone, 32
D
date format, 36
default text entry mode, 15
digital mode, 4
display contrast, 36
E
earpiece volume, 7, 33
emergency
calls, 12
emergency mode, 12
exit emergency mode, 12
numbers, 37
position location, 4, 38
ending calls, 5, 7
entering text, 14
quick reference, 16
erasing
contacts, 19, 38
phone numbers, 19
text messages, 26
voice memos, 40
ESN, 1
eZi mode, 14
F
fast find, 20
finding contact information, 19
frequent contacts, 20
G
games
Brick Attack, 29
Race 21, 30
H
hands-free headset, answering
52
using voice, 46
hanging up, 5, 7
hard pause, 17
hearing-impaired usage, iii, 38
Hold calls setting, 8
I
icons, 4
contacts, 18
messages, 24, 25
recent call, 10
text entry, 14
Inbox, 25
K
key volume, 34
L
limiting
calls out, 37
incoming calls, 37
lock code, 37
locking your phone, 37
M
memory, saving, 26
menu style, 35
message groups, 27
messages
erasing, 26
icons, 24, 25
sent, 24
text, 4, 22
voice, 4, 12
missed calls, 9
alerts, 9, 34
N
number mode, 14
O
Outbox, 24
P
pause
hard, 17
time, 17
phone
customizing, 32
locking, 37
programming, 2
resetting, iv
safety, iii, 6
unlocking, 37
phone numbers
auto-hyphenation, 36
emergency, 37
erasing, 19
verifying your own, 6
pictures
for contacts, 18
screensavers, 36
wallpaper, 36
placing calls, 5, 7
position location, 4, 38
power save mode, 35
programming your phone, 2
Q
QuickAlarm, 42
R
Race 21, 30
rapid entry mode, 14
recent calls, 6, 10
icons, 10
redialing, 8
resetting your phone, iv
ringtones
choosing, 33
for contacts, 18
silencing, 6, 8
volume, 34
S
safety, iii, 6
scheduler, 40
screen contrast, 36
screen icons, 4, 10, 14, 18, 24,
25
screensavers, 36
secret contacts, 10, 19
security, 36
sent messages, 24
serial number, 1
silencing an incoming call, 6, 8
silent mode, 4, 32
smart sound, 33
smiley mode, 15
sounds, setting, 33
speakerphone, 3, 4, 8
volume, 34
speed dialing, 11, 19
stopwatch, 43
symbol mode, 15
T
text entry, 14
icons, 14
quick reference, 16
text entry modes
default, 15
eZi, 14
normal alpha, 14
numbers only, 14
rapid entry, 14
smiley, 15
User Guide for the K27 Phone 53
symbol, 15
text messages, 4, 22
alerts, 26, 34
erasing, 26
sent, 24
time format, 36
time pause, 17
timer, 43
timing calls, 12
tip calculator, 42
toolsalarm clock, 4, 42
calculator, 43
QuickAlarm, 42
scheduler, 40
stopwatch, 43
timer, 43
tip calculator, 42
voice memo, 40
TTY/TDD, 38
U
unlocking your phone, 37
V
vibrate, 4, 32
VirginXL
accessing, 6
VMU account
activating, 2
balance, 6
Voice Answer, 46
voice dialing, 7, 44
voice memos
erasing, 40
naming, 40
recording, 40
voice recognition, 44
voicemail, 4
alerts, 34
checking, 12
setting up, 5, 11
volume
earpiece, 7, 33
key beep, 34
ringtone, 34
speakerphone, 34
W
wallpaper, 36
warranty, 49
