Kyocera KWC-KX21 Tri-Mode Dual-Band CDMA/AMPS Cellular Phone User Manual

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Document ID	616376
Application ID	yCuD4LTq+zzFboH3Aaxa7g==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	131.65kB (1645657 bits)
Date Submitted	2005-12-30 00:00:00
Date Available	2006-02-13 00:00:00
Creation Date	2005-12-01 08:43:56
Producing Software	Acrobat Distiller 4.0 for Windows
Document Lastmod	2005-12-01 08:51:06
Document Title	User Manual

82-N8757-1EN.book Page i Thursday, December 1, 2005 8:42 AM
FCC DRAFT
SW: SV0.3.03
PRL: 10029
82-N8757-1EN, Rev. X1-DRAFT
82-N8757-1EN.book Page ii Thursday, December 1, 2005 8:42 AM
User Guide for the Switch_Back Phone
This manual is based on the production version of the
Kyocera K612 phone. Software changes may have
occurred after this printing. Kyocera reserves the right
to make changes in technical and product
specifications without prior notice. The products and
equipment described in this documentation are
manufactured under license from QUALCOMM
Incorporated under one or more of the following
U.S. patents:
4,901,307
5,267,261
5,490,165
5,544,196
5,710,784
5,056,109
5,267,262
5,504,773
5,568,483
5,778,338
5,101,501
5,337,338
5,506,865
5,600,754
5,109,390
5,414,796
5,511,073
5,657,420
5,228,054
5,416,797
5,535,239
5,659,569
The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted
KWC and third party software stored in semiconductor
memories or other media. Laws in the United States
and other countries preserve for KWC and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in
the KWC products may not be modified, reverse
engineered, distributed or reproduced in any manner
not permitted by law. Furthermore, the purchase of the
KWC products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents or patent
applications of KWC or any third party software
provider, except for the normal, non-exclusive royaltyfree license to use that arises by operation of law in
the sale of a product.
Kyocera is a registered trademark and Slider is a
trademark of Kyocera Corporation. QUALCOMM is a
registered trademark of QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems
Incorporated. eZiText is a registered trademark of Zi
Corporation. TransFlash is a trademark of SanDisk
Corporation. All other trademarks are the property of
their respective owners.
ii
Copyright © 2005 Kyocera Wireless Corp.
All rights reserved.
Ringer Tones Copyright © 2000-2002 Kyocera
Wireless Corp.
82-N8757-1EN, Rev. X1-DRAFT
FCC/IC Notice
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation. To maintain compliance with
FCC RF exposure guidelines, if you wear a handset
on your body, use the Kyocera Wireless Corp. (KWC)
supplied and approved universal pouch CV90-61346.
Other accessories used with this device for body-worn
operations must not contain any metallic components
and must provide at least 25 mm separation distance
including the antenna and the user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on standards
that were developed by independent scientific
organizations through periodic and thorough
evaluation of scientific studies. The standards include
a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the
FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard operating
positions specified by the FCC with the phone
82-N8757-1EN.book Page iii Thursday, December 1, 2005 8:42 AM
transmitting at its highest certified power level in all
tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value.
This is because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower
the power output.
Before a phone model is available for sale to the
public, it must be tested and certified to the FCC that it
does not exceed the limit established by the
government-adopted requirement for safe exposure.
The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by
the FCC for each model.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various phones
and at various positions, they all meet the government
requirement for safe exposure.
The FCC has granted an Equipment Authorization for
this model phone with all reported SAR levels evaluated
as in compliance with the FCC RF emission guidelines.
SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section
http://www.fcc.gov/oet/fccid after searching on the
FCC ID: OVFKWC-KX21.
Additional information on SAR can be found on the
Cellular Telecommunications and Internet Association
(CTIA) web-site at http://www.wow-com.com.
* In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg (W/
kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for
any variations in measurements.
User Guide for the Switch_Back Phone - DRAFT
Caution
The user is cautioned that changes or modifications
not expressly approved by the party responsible for
compliance could void the warranty and user’s
authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines on page 2 to learn how to optimize
the performance and life of your phone and battery.
Air bags
If your vehicle has an air bag, DO NOT place installed
or portable phone equipment or other objects over the
air bag or in the air bag deployment area. If equipment
is not properly installed, you and your passengers risk
serious injury.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have been
shown to interfere with pacemakers. The phone
should be kept at least six (6) inches away from the
pacemaker to reduce risk.
The Health Industry Manufacturers Association and
the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
• Always keep the phone at least six inches
(15 centimeters) away from your pacemaker when
the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that interference
is taking place, turn off your phone immediately.
Hearing aids—Some digital wireless phones may interfere
with hearing aids. In the event of such interference, you
may want to consult Virgin Mobile or call the customer
service line to discuss alternatives.
iii
82-N8757-1EN.book Page iv Thursday, December 1, 2005 8:42 AM
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the
device to determine if it is adequately shielded from
external RF energy. Your physician may be able to
help you obtain this information.
In health care facilities—Turn your phone off in health
care facilities when instructed. Hospitals and health
care facilities may be using equipment that is sensitive
to external RF energy.
Use with care
Potentially unsafe areas
If the screen seems frozen and the keypad does not
respond to keypresses, reset the phone by completing
the following steps:
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the dealer
for service.
Posted facilities—Turn your phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone on
a plane that is in the air. Turn your phone off or switch
it to Airplane Mode before boarding aircraft.
Vehicles—RF signals may affect improperly installed
or inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer of the device
to determine if it is adequately shielded from external
RF energy.
Blasting areas—Turn off your phone where blasting is in
progress. Observe restrictions, and follow any
regulations or rules.
Potentially explosive atmospheres—Turn off your phone
when you are in any area with a potentially explosive
atmosphere. Obey all signs and instructions. Sparks in
such areas could cause an explosion or fire, resulting
in bodily injury or death.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked. They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel or chemicals
• vehicles using liquefied petroleum gas, such as
propane or butane
• areas where the air contains chemicals or
particles such as grain, dust, or metal powders
• any other area where you would normally be
advised to turn off your vehicle engine
iv
Use only in normal position (to ear). Avoid dropping,
hitting, bending, or sitting on the phone.
Keep phone dry
If the phone gets wet, turn the power off immediately
and contact your dealer. Water damage may not be
covered under warranty.
Resetting the phone
Accessories
Use only Kyocera-approved accessories with Kyocera
phones. Use of any unauthorized accessories may be
dangerous and will invalidate the phone warranty if said
accessories cause damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver. When
it is on, it receives and sends out RF energy. Virgin
Mobile’s network controls the power of the RF signal.
This power level can range from 0.006 to 0.6 watts.
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure guidelines
with safety levels for hand-held wireless phones.
These guidelines are consistent with the safety
standards previously set by both U.S. and
international standards bodies in the following reports:
• ANSI C95.1 (American National Standards
Institute, 1992)
• NCRP Report 86 (National Council on Radiation
Protection and Measurements, 1986)
• ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
82-N8757-1EN.book Page v Thursday, December 1, 2005 8:42 AM
Your phone complies with the standards set by these
reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies with
the Phase I and Phase II E911 Mandates issued by
the FCC.
Battery and charger specifications
Charger
Input
Output
CV90-G2610
120 VAC / 60 Hz
5.2 V 400 mA
CV90-K0259
100-240 VAC / 50/60 Hz
4.5 V 1.2 A
CV90-K0261
100-240 VAC / 50/60 Hz
4.5 V 600 mA
Standard Battery (5 mm):
CV90-P4200: 3.7 V / 900 mAh
Extended Battery (10 mm):
CV90-P3002: 3.7 V / 1550 mAh
093 453 037
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121
U.S.A.
Visit us at www.kyocera-wireless.com
User Guide for the Switch_Back Phone - DRAFT
82-N8757-1EN.book Page vi Thursday, December 1, 2005 8:42 AM
CONTENTS
Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Ending an IM client session . . . . . . . . . . . . . . . 37
Navigating IM Client . . . . . . . . . . . . . . . . . . . . . 37
Send IM message . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the battery . . . . . . . . . . . . . . . . . . . . . . 1
Getting to know your phone . . . . . . . . . . . . . . . . 3
My Account . . . . . . . . . . . . . . . . . . . . . . . 11
Checking your account balance . . . . . . . . . . . . 11
Top-Up your account . . . . . . . . . . . . . . . . . . . . 11
Making and Answering Calls . . . . . . . . . 12
Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . .
1-Touch dialing. . . . . . . . . . . . . . . . . . . . . . . . .
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
14
15
15
15
Entering Text . . . . . . . . . . . . . . . . . . . . . . 18
QUERTY keypad . . . . . . . . . . . . . . . . . . . . . . . . 18
Number keypad. . . . . . . . . . . . . . . . . . . . . . . . . 19
Storing Contacts . . . . . . . . . . . . . . . . . . . 24
Creating a new contact . . . . . . . . . . . . . . . . . . .
Adding a code or extension. . . . . . . . . . . . . . . .
Customizing your contacts. . . . . . . . . . . . . . . . .
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . .
Erasing a contact. . . . . . . . . . . . . . . . . . . . . . . .
Customizing a phone number . . . . . . . . . . . . . .
Finding contact information . . . . . . . . . . . . . . .
24
24
24
25
26
26
26
Text Messaging . . . . . . . . . . . . . . . . . . . . 28
Sending text messages. . . . . . . . . . . . . . . . . . . . 28
Retrieving text messages . . . . . . . . . . . . . . . . . . 31
Customizing message settings . . . . . . . . . . . . . . 32
Multimedia Messaging . . . . . . . . . . . . . . 34
Sending multimedia messages. . . . . . . . . . . . . . 34
Receiving multimedia messages . . . . . . . . . . . . 35
Viewing multimedia messages . . . . . . . . . . . . . . 35
IM Client . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessing IM Client . . . . . . . . . . . . . . . . . . . . . . 37
vi
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Accessing VirginXL . . . . . . . . . . . . . . . . . . . . . . 38
Ending a VirginXL session . . . . . . . . . . . . . . . . . 38
Navigating VirginXL . . . . . . . . . . . . . . . . . . . . . . 38
10 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . .
My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
My other stuff . . . . . . . . . . . . . . . . . . . . . . . . . .
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . .
My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
39
40
40
40
11 Using the Camera . . . . . . . . . . . . . . . . . . 42
Restoring camera menu settings . . . . . . . . . . . . 43
Taking a picture . . . . . . . . . . . . . . . . . . . . . . . . 44
Camera key map [Flip open or closed] . . . . . . 44
12 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 45
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Flashlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
45
45
46
47
47
48
48
48
13 Customizing Your Phone . . . . . . . . . . . . 49
Silencing all sounds . . . . . . . . . . . . . . . . . . . . .
Choosing ringers . . . . . . . . . . . . . . . . . . . . . . .
Setting sounds for your phone . . . . . . . . . . . . .
Personalizing the screen . . . . . . . . . . . . . . . . . .
Creating a secure environment . . . . . . . . . . . . .
Connecting to a TTY/TDD device. . . . . . . . . . . .
Setting position location . . . . . . . . . . . . . . . . . .
49
50
50
52
54
55
55
Contents
82-N8757-1EN.book Page vii Thursday, December 1, 2005 8:42 AM
14 Using Voice Recognition . . . . . . . . . . . . 56
Setting up voice dialing . . . . . . . . . . . . . . . . . . .56
Making a call using voice tags . . . . . . . . . . . . . .56
Making a call using digit dialing . . . . . . . . . . . . .57
Training voice recognition . . . . . . . . . . . . . . . . .58
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 59
Customer support . . . . . . . . . . . . . . . . . . . . . . .59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
User Guide for the Switch_Back Phone - DRAFT
vii
82-N8757-1EN.book Page 1 Thursday, December 1, 2005 8:42 AM
GETTING STARTED
Installing the battery
Charging the battery
Your Switch_Back phone comes with a removable
lithium ion (LI Ion) battery. Fully charge the
You must have at least a partial charge in the
battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter to the jack on the
bottom of the phone. Do not force the AC
adapter into the jack. Make sure the arrows
face up as shown. (graphic).
2. Plug the adapter into a
wall outlet.
The battery icon in the
upper-right corner of the
screen tells you whether the
phone is:
• Charging (the icon is
animated)
• Partially charged
• Fully charged
battery before using the phone.
To install the battery:
1. Hold the phone face
down.
2. Find the groove on the
right side of the back
panel. Unsnap the
hooks and remove the
back cover.
3. Place the battery in the
phone casing with the
metal contacts facing
the right side of the
phone.
4. Replace the back panel
by sliding the notches
into the openings on
the left side.
5. Snap the back panel
and into place.
Note: The battery will not charge if you use the
phone while it is connected to an AC adapter.
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
Note: Before removing the battery, make sure the
phone is powered off.
User Guide for the Switch_Back Phone - DRAFT
82-N8757-1EN.book Page 2 Thursday, December 1, 2005 8:42 AM
Caring for the battery
Accessing keypad shortcuts
General safety guidelines
Navigation key
• Do not take apart, puncture, or short-circuit
the battery.
• If you have not used the battery for more than
a month, recharge it before using your phone.
• Avoid exposing the battery to extreme
temperatures, direct sunlight, or high
humidity.
• Never dispose of any battery in or near a fire.
It could explode.
From the main screen, press and hold the
navigation key to access the following shortcuts:
Up: Access My Account
Down: Access Recent calls lists
Left: Launch VirginXL
Right: Access text messaging
Common causes of battery drain
• Playing games or using the Web.
• Keeping backlighting on.
• Operating in digital mode when far away from
a base station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringer volume settings.
• Repeating sound, vibration, or lighted alerts.
shortcuts
Purchasing accessories
To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
www.virginmobileusa.com.
Getting Started
82-N8757-1EN.book Page 3 Thursday, December 1, 2005 8:42 AM
Getting to know your phone
Your phone has two keypads. When the flip is closed, use the number keypad to when flip is closed to
enter numbers, letters and symbols .
External screen.
Left softkey accesses menus and functions.
Send/Talk key starts or answers a call. Press once to activate
voice dialing, twice to display the Recent calls list, and three
times to redial the last number dialed.
Back key erases characters in text entry and returns you to
the previous screen.
Number keys for entering numbers, letters, or symbols.
* Shift key changes the text mode in text entry.
Jack for AC adapter (included) and data cable.
Navigation key scrolls through lists and text entry fields and
OK key selects a menu item or option.
accesses shortcuts from the home screen.
Right softkey accesses the Contacts directory and other
menu options.
11 End/Power key turns the phone on and off, ends a call or
browser session, and returns you to the home screen.
12 Speakerphone key activates the speakerphone and answers incoming calls.
10
13
# Space key enters a space during text entry. Press and hold to enter Silent mode.
14
0 Next key cycles through word choices during text entry.
15
External earpiece.
User Guide for the Switch_Back Phone - DRAFT
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16
Antenna.
17
Camera flash.
18
Mirror when taking your own picture.
19
Camera lens.
20
Jack for hands-free headset (sold separately).
21
External camera key activates Picture mode.
22
Volume keys to raise or lower speaker volume.
Getting Started
82-N8757-1EN.book Page 5 Thursday, December 1, 2005 8:42 AM
When the flip is open, use the QWERTY keypad to enter number, letters and symbols.
23
Internal screen.
24
Internal camera key activate Picture mode.
25
Send/Talk key starts or answers a call. Press once to activate
voice dialing, twice to display the Recent calls list, and three
times to redial the last number dialed.
26 Left softkey accesses menus and functions.
27 Custom Menu key assigns a custom menu.
28
Shift key to type upper case characters.
29
Symbol key to type symbol characters
30
QUERTY keys for entering numbers, letters, or symbols.
31
Space key to type space.
32
Navigation key scrolls through lists and text entry fields and
33
OK key selects a menu item or option.
accesses shortcuts from the home screen.
Right softkey accesses the Contacts directory and other
menu options.
35 End/Power key turns the phone on and off, ends a call or
browser session, and returns you to the home screen.
36 Speakerphone key activates the speakerphone and answers incoming calls.
34
37
Back key erases characters in text entry and returns you to the previous screen.
38
Enter keys for hard returns
39
Internal speaker.
User Guide for the Switch_Back Phone - DRAFT
82-N8757-1EN.book Page 6 Thursday, December 1, 2005 8:42 AM
Using menus
The contents of the main menu are as follows:
Pictures
Take a picture
My pictures
Send picture msg
Help
My Account
Allows you view your
balance and Top-Up
your account.
Messaging
Send text msg
Send pic msg
Send IM
Voicemail
Inbox
Virgin Alerts
OutBox
Saved
Drafts
Erase msgs
Msg settings
IM
Launches the instant
messenger client.
VirginXL
Launches VirginXL
and provides access
to exclusive content.
My stuff
My ringtones
My games
My other stuff
My graphics
My sounds
Contacts
View all
Add new
Find name
Groups
Speed dial list
Voice dial list
Messaging groups
Business list
Personal list
Information
Accessing menu items (slide open)
• From the home screen, press the left softkey
to select Menu.
• Press the right softkey
to select Contacts.
• Press
left, right, up, or down to see
menus and options.
• Press
to select a menu item.
• Press
to back up a menu level.
• Press
to return to the home screen.
Recent calls
All calls
Incoming calls
Outgoing calls
Missed calls
Erase call lists
All calls timer
Home Calls Timer
Roam Calls Timer
Tools
Voice memo
Scheduler
Alarm Clock
Tip Calculator
Calculator
Timer
Stopwatch
Flashlight
Settings
Keyguard
Sounds
Display
Convenience
Call options
Messaging
Camera
Security
Network
Accessories
Phone Info
In this guide, an arrow → tells you to select an
option from a menu.
For example, Menu → Settings means select
Menu, then select the Settings option.
Note: To change the way the menus appear, see
“Choosing a menu style” on page 52 for details.
Getting Started
82-N8757-1EN.book Page 7 Thursday, December 1, 2005 8:42 AM
Performing basic functions
Note: The phone must be powered ON to perform the following functions.
Flip closed
To...
From the external home screen...
Turn the phone on
Press
Turn the phone off
Press and hold
Make a call
Press and hold
to initiate voice dialing. Contact must have
voice tag assigned (see page 56).
End a call
Press
Answer a call
Press
Adjust volume during a call
Press
up or down.
Acknowledge an alert
Press
when you see OK.
Access menus
Press the left softkey
Scroll menus
Press
Select menus
Highlight a menu or option and press
Access Recent calls list
Press
Activate Picture mode
Press and hold the side camera key
Take a picture
Activate Picture mode and press the left softkey
select Capture.
Access voicemail
Press and hold
and wait until the phone beeps.
until the phone beeps.
once.
up and down.
once.
down.
User Guide for the Switch_Back Phone - DRAFT
or
to
and follow the system prompts.
82-N8757-1EN.book Page 8 Thursday, December 1, 2005 8:42 AM
Verify your phone number
Select Menu → Settings→ Phone Info.
Silence the ringer on an
incoming call
Press
Activate voice dialing
then
to answer.
Press and hold
to initiate voice dialing. Contact must have
voice tag assigned (see page 56).
Flip open
To...
From the internal home screen...
Turn the phone on
Press
Turn the phone off
Press and hold
Make a call
Press and hold
to initiate voice dialing. Contact must have
voice tag assigned (see page 56).
End a call
Press
Answer a call
Press
Adjust volume during a call
Press
up or down.
Acknowledge an alert
Press
when you see OK.
Access menus
Press the left softkey
Scroll menus
Press
Select menus
Highlight a menu or option and press
Access Recent calls list
Press
Activate Picture mode
Press and hold the inside camera key
and wait until the phone beeps.
until the phone beeps.
once.
up and down.
once.
down.
Getting Started
82-N8757-1EN.book Page 9 Thursday, December 1, 2005 8:42 AM
To...
From the internal home screen...
Take a picture
Activate Picture mode and press the left softkey
select Capture.
Verify your phone number
Select Menu → Settings→ Phone Info.
User Guide for the Switch_Back Phone - DRAFT
or
to
82-N8757-1EN.book Page 10 Thursday, December 1, 2005 8:42 AM
Understanding screen icons
These icons may appear on your phone’s screen.
The phone is operating in IS95
digital mode.
The phone is receiving a signal. You can
make and receive calls. Fewer bars
indicate a weaker signal.
A call is in progress.
The phone is not receiving a signal. You
cannot make or receive calls.
You have a text, voice, or multimedia
message.
The phone is in picture mode.
Camera flash mode is ready.
(blinking) The phone is sending highspeed data.
(blinking) The phone is receiving highspeed data.
High-speed data service is available, but
the phone is dormant.
The phone is at the home screen. To
access Menu, press the left softkey
The phone is at the home screen.
To access Contacts, press the right
softkey
The phone is set to vibrate or to vibrate
and then ring.
Position location is set to Virgin Mobile
and to emergency services.
Position location is set to emergency
services only.
Camera timer mode is ready.
Camera zoom mode is ready.
The phone is in video mode.
The battery is fully charged. The more
black bars, the greater the charge.
The alarm clock is set.
The phone is in privacy mode or is
accessing a secure Web site.
High-speed (3G) data service is
available and active on your phone.
10
Getting Started
82-N8757-1EN.book Page 11 Thursday, December 1, 2005 8:42 AM
MY ACCOUNT
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
www.virginmobileusa.com.
Checking your account balance
You can check your Virgin Mobile account status
in one of two ways:
• From the home screen, press
up.
-orSelect Menu → My Account.
– Your account
information appears
with Top-Up
information relative to
your selected plan.
– When your account is
Low Balance low or empty, you will
$4.00
receive a notification to
Top-Up.
Top-Up your account
Top-Up is how you increase your Virgin Mobile
account balance. You can Top-Up your Virgin
Mobile account right from your phone. First, you
need to register your debit or credit card at
www.virginmobileusa.com or buy a Top-Up
card from one of the thousands of stores that
carry them.
When your balance is low, you can Top-Up your
account from your phone as follows:
1. Select Menu → My Account.
2. Use the navigation key
to scroll down to
the Top-Up link and press
3. Scroll down and select
either Top-Up Card or Credit
Card.
4. Follow the simple
instructions to Top-Up your
account.
To find a store near you that sells Top-Up cards,
select Find a Store from the Top-Up menu.
Note: You can also Top-Up over the Web at
www.virginmobileusa.com.
For more information
For more information about your Virgin Mobile
account or Virgin Mobile service, visit
www.virginmobileusa.com.
User Guide for the Switch_Back Phone - DRAFT
11
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MAKING AND ANSWERING CALLS
Phone calls
Answering a call
Making a call
When a call comes in, the phone rings, vibrates,
or lights up, and a dancing phone icon appears.
The phone number of the caller also appears if it
is not restricted. If the number is stored in your
Contacts directory, the contact name appears.
• Press
to answer the incoming call.
-or• Press
to answer the incoming call and
turn on the speakerphone.
Make sure you are in an area where a signal
can be received. Look for the
symbol on the
home screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
When the phone has been idle for a time, it
changes to power save mode. When you see
“Power Save” on your phone’s screen, press any
key to return to normal operating mode.
The following instructions apply to either the
number keypad(flip closed) or the QWERTY
keypad (flip open), unless otherwise stated.
1. On the number keypad, enter the phone
Using voice dialing
Voice dialing requires that a contact be saved with
a voice tag. See page 56.
1. Press and hold
to initiate voice dialing.
2. Say the name of the contact when prompted.
The phone places the call.
3. Press
to end the call.
12
• To adjust the earpiece volume during a call,
press
up or down.
Silencing an incoming call
Entering a number
number and press
2. Press
Adjusting the volume during a call
• Press
or
Note: In the absence of voicemail, this feature
drops the call.
- or • Press
then press
to answer the call.
This action silences the current call only. The next
call will ring as normal.
Redialing a number
• To redial a recent call, press
twice to
open your Recent calls list. Highlight a phone
number or name and press
Making and Answering Calls
82-N8757-1EN.book Page 13 Thursday, December 1, 2005 8:42 AM
Tip: To redial the last number called,
received, or missed, press
three times.
Calling a saved number
If you have already saved a phone number, you
can use the Contacts list to find it quickly.
1. From the home screen, press the right softkey
to select Contacts.
2. Scroll down the list to find the contact you
want to call.
3. Highlight the name and press
to dial
the number.
Using the speakerphone
Your Switch_Back phone has a built-in
speakerphone.
• To turn on the speaker, press
. If you
press
during an incoming call alert, you
answer the call.
The
icon at the top of the phone screen
indicates that the speakerphone is on.
• To turn off the speakerphone, and press
Setting the phone to hold calls
The Hold Call feature allows you to place
incoming calls on hold until you are ready to
answer them.
1. Select Menu → Settings → Convenience →
Hold call → Enabled.
User Guide for the Switch_Back Phone - DRAFT
– If you have not recorded a hold message,
you will be prompted to record one, such
as “Please hold. I’ll answer in a minute.”
2. Record the message twice, as prompted.
3. Select Save or Options
(Play, Re-Record, or Exit).
The next time a call comes in, you will have the
option of placing it on hold.
Placing a call on hold
You can place a call on hold once you have
enabled this feature.
Note: If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. It will go to voicemail.
1. When a call comes in, press the right softkey
to select Hold call. The caller will be
placed on hold and will hear your recorded
hold message.
2. To speak to the caller, select Answer.
- or To hang up without speaking to the caller,
select End Call.
Changing the hold message
1. Select Menu → Settings → Convenience →
Hold call → Re-Record msg and follow the
prompts.
2. Record the message twice.
13
82-N8757-1EN.book Page 14 Thursday, December 1, 2005 8:42 AM
3. Select Save or Options
(Play, Re-Record,or Exit).
Viewing recent calls
Recent Calls
2. Select a list: All calls, Incoming calls,
Outgoing calls, or Missed calls.
Dealing with missed calls
3. Select a recent call item and press the right
softkey
to select Options:
1. Select Menu → Recent calls.
When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves a
voicemail.
• To clear the screen, press the left sofkey
to select OK.
• To view details of the call, press the right
softkey
to select Calls then press
• To return the call, press the right softkey
to select Calls then press
Setting missed call alerts
– View shows the entry in the Contacts list.
– Save adds the phone number to the
Contacts list.
– Send Text Msg sends a text message to the
contact.
– Send Picture Msg sends a picture message
to the contact.
– Erase Record erases the selected call
record.
Note: If the phone number has been classified as
You can set an alert to beep every five minutes
after you have missed a call.
1. Select Menu → Settings → Sounds → Alerts
→ Missed call alert.
2. Select an option and press
“secret,” you must enter your four-digit lock code
to view or edit it. For information on the lock
code, see “Changing your lock code” on page 54.
To classify a phone number as secret, see
“Creating a new contact” on page 24.
Viewing recent call details
Calling recent calls
Details on the last 60 calls you made, received, or
missed are stored in the Recent calls list and are
identified by the following icons:
1. Press
Outgoing call
Missed call (flashing)
14
Incoming call
down.
2. Highlight the number you want to call and
press
or
1. Select Menu → Recent calls → Outgoing
calls.
Making and Answering Calls
82-N8757-1EN.book Page 15 Thursday, December 1, 2005 8:42 AM
2. Highlight the number you want to call and
press
Using 1-Touch dialing
Erasing recent calls
1. Select Menu → Recent calls → Erase Call
lists.
2. Select an option: All calls, Incoming calls,
Outgoing calls, or Missed calls.
3. Press the left softkey
1-Touch dialing → Enabled.
to select Yes.
Speed dialing
Before you can use speed dialing, you must save a
phone number as a contact and assign a speed
dial location to it.
• To add a speed dial location to a saved or new
contact, see “Customizing a phone number”
on page 26.
To call a contact that has a speed dial location:
• From the home screen, enter the one- or twodigit speed dialing location and press
1-Touch dialing
1-Touch dialing is the fastest way to speed dial a
contact that has a speed dial location.
Note: You must (1) enable 1-Touch dialing on
your phone and (2) have a speed dial location
assigned to a contact. See “1-Touch dialing” on
this page.
Enabling 1-Touch dialing
• Select Menu → Settings → Convenience →
User Guide for the Switch_Back Phone - DRAFT
To call a contact that has a speed dial location:
• From the home screen, press and hold the
speed dialing number. If it is a two-digit
number, press the first digit briefly, then press
and hold the second digit. For example, if the
speed dialing location is 15, press
briefly, then press and hold
Voicemail
Setting up voicemail
Before your phone can receive voicemail messages,
you must set up a password and record a personal
greeting with Virgin Mobile. When you have set up
your voicemail, all unanswered calls to your phone
are automatically transferred to voicemail, even if
your phone is in use or turned off.
1. From the home screen, press and hold
to dial into your voicemail.
2. Follow the system prompts to record a
greeting and complete the system setup.
Note: If you are having trouble accessing your
voicemail, contact Virgin Mobile.
Checking voicemail messages
When a voice message is received, your screen
displays “New Messages” along with the
symbol at the top of your screen. The symbol
flashes if the message is urgent.
15
82-N8757-1EN.book Page 16 Thursday, December 1, 2005 8:42 AM
If you see “New Messages”
1. Press
1. Press the right softkey
2. Press
to select Call, which
initiates a call to your voicemail number.
2. Follow the prompts to retrieve the message.
To clear the screen without checking messages:
• Press the left softkey
If you see only the
1. Press and hold
to select Ignore.
symbol
to initiate a call to your
voicemail number.
2. Follow the prompts to retrieve the message.
• You can set the phone to beep or vibrate every
five minutes to remind you that you have
voicemail. See “Setting sound alerts” on
page 51.
Emergency services
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described below.
• Dial your 3-digit emergency code and
press
You can call the code even if your phone is locked
or your account is restricted. When you call, your
phone enters Emergency mode. This enables the
emergency service exclusive access to your phone
to call you back, if necessary. To make or receive
regular calls after dialing the code, you must exit
this mode.
To exit Emergency mode
When you have completed the emergency call:
16
to select Exit.
again to confirm your choice.
Note: To determine who has access to your
location, see “Setting position location” on
page 55.
Tracking calls
You can track the number and duration of calls
made and received on your phone.
1. Select Menu → Recent calls.
2. Select a timer:
– Recent calls timer tracks all calls you have
made and received since you last reset this
timer. To reset this timer to zero, press the
right softkey
to select Reset.
– All calls timer tracks all calls you have
made and received. This timer cannot be
reset.
– Home Calls Timer tracks calls you have
made and received in your home network.
To reset this timer to zero, press the right
softkey
to select Reset.
– Roam Calls Timer tracks all roaming calls
you have made and received. To reset this
timer to zero, press the right softkey
to select Reset.
Timing your calls
You can set your phone to beep 10 seconds
before each minute passes when you are on a call.
Making and Answering Calls
82-N8757-1EN.book Page 17 Thursday, December 1, 2005 8:42 AM
• Select Menu → Settings → Sounds →
Minute alert → Enabled.
User Guide for the Switch_Back Phone - DRAFT
17
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ENTERING TEXT
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner with
either QUERTY keypade (flip open) or the
number keypad (flip closed). Read the
appropriate section for details.
QUERTY keypad
When the flip is open, enter text with the QUERTY
keypad. The current entry mode (and
capitalization setting, when applicable) are
indicated by icons.
capitalization setting
text entry mode
text entry
fields
Note: Rapid Entry mode is not available available
with the QUERTY keypad.
Text entry modes
There are four text entry modes:
Case change
Normal alpha
Numbers and symbols
18
you are doing. For example, when entering a
phone number, you’re in number mode. When
entering a name for a contact, you’re in normal
text mode. See “Changing modes” on page 19.
Entering numbers and symbols
Understanding screen
characters
remaining
Add Smiley
Note: The mode you start in depends on the task
• To enter a number while in
mode, press
the appropriate key once.
• To enter a letter while in
mode, press
(Sym) once, then press the appropriate
key.
• To change from and to
mode, press
(Sym) twice.
Entering text
• To enter text while in
mode, press the
appropriate key once. If your phone is set to
Spanish, French, or Portuguese, accented
letters are available when you press and hold
a key.
• To enter a number while in
mode, press
(Sym) once, then press the appropriate
key.
• To change from and to
mode, press the
(Sym) twice.
Entering Text
82-N8757-1EN.book Page 19 Thursday, December 1, 2005 8:42 AM
Entering symbols
While entering text, you can enter many symbols
with the keypad. To access extra symbols:
1. From the text entry screen, select Options.
2. Select
Add Symbol.
3. Press the key corresponding to the symbol
you want.
Entering smileys
1. From the text entry screen, select Options.
2. Select
Add Smiley.
3. Press
down to view the list of smileys.
• Press the key corresponding to the smiley you
want.
Changing modes
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in
mode, you must change to
mode, enter the numbers, and then change
back to
mode to complete the address.
To change text entry modes:
• Press
(Sym) twice, this will switch
between
and
modes.
-or• Select Options then select a different mode.
Capitalization settings
You can change capitalization at any time while
entering text. Simply press
(Shift) to choose
User Guide for the Switch_Back Phone - DRAFT
upper or lower case while in
Normal alpha
mode.Press
(Shift) once to change case of
only one letter. Press
(Shift) twice to switch
between upper, lower or sentence case.
Number keypad
When the flip is closed, enter text with the number
keypad. When you enter text with the number
keypad, the current entry mode (and
capitalization setting, when applicable) are
indicated by icons.
characters
remaining
capitalization setting
text entry mode
text entry
fields
Text entry modes
There are six text entry modes:
Case change
Numbers only
Normal alpha
Rapid Entry
Add Symbol
Add Smiley
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in number mode. When
19
82-N8757-1EN.book Page 20 Thursday, December 1, 2005 8:42 AM
entering a name for a contact, you’re in normal
text mode. See “Changing modes” on page 21.
Entering numbers
• To enter a number while in
mode, press
a number key once.
• To enter a number while in
or
mode, press and hold a number key until the
number appears on the screen.
Entering words letter by letter
1. Press a key once for the first letter, twice for
the second letter, and so on. If your phone is
set to Spanish, French, or Portuguese,
accented letters are available.
2. Wait for the cursor to move right and enter the
next letter.
Note: To enter a space, press
Entering words quickly
When you press a series of keys using
mode,
checks its dictionary of common words and
guesses at the word you are trying to spell.
1. For each letter of the word you want, press the
key once. For example, to enter the word
“any” press
→
→
2. If the word doesn’t match what you want,
press
to look at other word matches.
3. When you see the word you want, press
20
Entering symbols
While entering text, you can enter symbols by
pressing
until you see the symbol you want.
Using this method, you have access to the
following symbols:
. @? ! - , & : ‘ 1
To access the full set of symbols:
1. From the text entry screen, select Options.
2. Select
Add Symbol.
3. Press
down to view the list of symbols.
4. Press the number key corresponding to the
symbol you want.
Entering smileys
1. From the text entry screen, select Options.
2. Select
Add Smiley.
3. Press
down to view the list of smileys.
4. Press the number key corresponding to the
smiley you want.
Entering Text
82-N8757-1EN.book Page 21 Thursday, December 1, 2005 8:42 AM
Switching default text entry modes
mode, enter the numbers, and then change
back to
mode to complete the address.
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
1. Select Menu → Messaging → Msg settings
→ Text entry.
2. Select Normal alpha or Rapid mode.
To change text entry modes:
• Press and hold
until the icon for the
mode you want appears.
-or• Select Options then select a different mode.
Changing modes
Capitalization settings
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in
mode, you must change to
You can change capitalization at any time while
entering text. Simply press
to choose upper
or lower case while in
Normal alpha mode.
Quick reference to text entry
This table gives general instructions for entering letters, numbers, and symbols.
For QUERTY keypad
To...
Do this...
Enter a letter
Use
Enter a number
Use
mode and press a key. For more options, see
page 18.
Enter a symbol
Use
mode and press a key. For more options, see
page 18.
Enter a smiley
Use
mode and press a key once to enter its number.
For more options, see page 19.
Enter a space
Press
Erase a character
Press
Erase all characters
Press and hold
mode and press a key, see page 18.
User Guide for the Switch_Back Phone - DRAFT
(Space).
(Bksp).
(Bksp).
21
82-N8757-1EN.book Page 22 Thursday, December 1, 2005 8:42 AM
Move the cursor right or left
Press
right or left.
Move the cursor up or down
Press
up or down.
Change text entry modes
Press
Capitalize any letter
In
mode, press
(Shift). Choose
Lowercase any letter
In
mode, press
(Shift) . Choose .
Select soft options on the screen
Press the right or left softkey
Highlight an option at the bottom of
the screen
Press
twice.
right or left.
For number keypad
To...
Do this...
Enter a letter
Use
mode and press a key until you see the letter you
want. For more information, see page 19.
Enter a number
Use
mode and press a key once to enter its number.
For more options, see page 19.
Enter a symbol
Press
Enter a smiley
Use
mode and press a key once to enter its number.
For more options, see page 20.
Enter a space
Press
Erase a character
Press
Erase all characters
Press and hold
Move the cursor right or left
Press
right or left.
Move the cursor up or down
Press
up or down.
Change text entry modes
Press and hold
22
until you find the symbol you want. See page 20.
Entering Text
82-N8757-1EN.book Page 23 Thursday, December 1, 2005 8:42 AM
Capitalize any letter
In
mode, press
. Choose
Lowercase any letter
In
mode, press
. Choose .
Select soft options on the screen
Press the right or left softkey
Highlight an option at the bottom of
the screen
Press
right or left.
User Guide for the Switch_Back Phone - DRAFT
23
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STORING CONTACTS
Use your phone’s Contacts directory to store
information about a person or company. Each
contact entry can have up to six phone numbers,
two email addresses, two Web addresses, two
street addresses, and a space for notes.
Creating a new contact
1. From the home screen, enter the phone
2.
3.
4.
5.
24
number you want to save, including the
area code.
Press the left softkey
to select Save.
Press
to select Save New Contact.
Enter a name for the contact.
– If you need to learn how to enter letters,
see “QUERTY keypad” on page 18.
– To add a symbol or smiley to the contact
name, or to change the text entry mode,
press the right softkey
to select Options.
Either save now or add more contact
information.
– To save now, press the left softkey
to
select Save.
– To enter additional phone numbers, email
and Web addresses, or notes, press
down repeatedly. For help switching
between numbers and letters for email or
Web addresses, see “Changing modes” on
page 19.
Adding a code or extension
When you save the phone number of an
automated service, you may include a pause to
stop dialing, for example, where you would wait
to dial an extension.
1. From the home screen, enter the first portion
of the phone number.
2. Press the right softkey
to select Options.
3. Select a type of pause:
–
Time Pause
–
Hard Pause
4. Enter the remaining numbers.
5. Press the left softkey
to select Save.
Customizing your contacts
You can customize each contact in your Contacts
directory by assigning ringers, pictures, and
number types, or by classifying your contacts as
Personal or Business.
Assigning ringers
1. Press the left softkey
to select Contacts.
3. Highlight the contact name and press the left
softkey
to select Options.
4. Select Ringer → Assign Ringer.
2. Highlight a contact and press
Storing Contacts
82-N8757-1EN.book Page 25 Thursday, December 1, 2005 8:42 AM
5. Scroll down the list to hear the different
ringers and press
to select one.
Assigning pictures
1. Press
to select Contacts.
2. Highlight a contact and press
3. Highlight the contact name and press the right
softkey
to select Options.
4. Select Picture → Assign Picture →
My pictures.
5. Scroll through the list to view your options
and press the left softkey
your contact.
to assign it to
1. Press the left softkey
to select Contacts.
3. Highlight a contact number and press the left
softkey
to select Edit.
4. Press
down once and press the right
softkey
to select Options.
5. Highlight an option to designate the number
as General, Work, Home, Mobile, Pager, or
Fax and press
. The associated icon will
appear next to the number in your Contacts
directory and Recent calls list.
2. Highlight a contact and press
work
email address
Classifying contacts as Personal or
Business
home
street address
mobile
Web page URL
1. Press the right softkey
pager
note
2.
3.
4.
5.
to select Contacts.
Highlight a contact and press
Highlight the contact name and press the right
softkey
to select Options.
Select Classify.
Select Personal or Business and press
Note: To assign Personal or Business ringers, see
“Assigning business and personal ringers” on
page 50.
Assigning number types
fax
Editing a contact
1. Press the right softkey
to select Contacts.
3. Highlight the contact name or number and
press the left softkey
to select Edit.
4. Enter your changes and press the left softkey
to select Save.
2. Highlight a contact and press
When you assign a number type, an icon is placed
in front of a contact number to specify the type of
number, such as work, home, or mobile.
User Guide for the Switch_Back Phone - DRAFT
25
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Erasing a contact
1. Press the right softkey
to select Contacts.
2. Highlight the contact to erase and press
3. Select Options.
4. Highlight Erase Contact and press
5. Press the left softkey
to confirm.
Customizing a phone number
1. Press the right softkey
to select Contacts.
3. Press
down to highlight a number.
4. Press the right softkey
to select Options.
5. Highlight an option and press
– Call to call the contact.
– Send Text Msg brings you to the text
messaging screen.
– Send Picture Msg brings you to the picture
messaging screen.
– Add Speed Dial assigns or removes the
speed dial location.
– View Number to see the selected phone
number.
– Erase Number erases the number from
the contact.
– Secret makes the number secret so that it
will not appear on the screen until the
lock code is entered. Secret numbers can
be called without a lock code.
2. Highlight the contact to edit and press
26
(For more information, see “Erasing all
contacts” on page 55.)
– Primary Number makes this number the
first one that shows up when you open the
contact.
– Add to Group... adds the number to a
group. For more information, see page 56.
– Add Voice Dial to record a voice tag so you
can call a contact using voice recognition
(VR). For more information, see page 56.
– Erase Voice Dial erases the voice tag
associated with the number.
– Edit Voice Dial records a new voice tag.
6. Enter the new information and follow the
prompts.
7. Select Save, if necessary.
Finding contact information
To find a phone number or contact, you can (1)
check the Frequent list, (2) search the Contacts
directory, or (3) use Fast Find.
Checking the Frequent list
From the home screen, select Contacts. The last
15 of your most frequently called contacts appear
when the Frequent list is enabled. Scroll past the
double line to view the All Contacts list.
To enable the Frequent List setting
• Select Menu → Settings → Convenience →
Frequent list → Enabled.
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Searching the Contacts directory
1. Select Contacts for a list of all contacts.
To quickly get down the list, enter the first
letter of the contact. The menu skips to that
letter of the alphabet.
- or Select Menu → Contacts.
2. Select a search method:
– View all lists all saved contacts.
– Find name locates a specific name. Enter
part of the contact name then select Find.
– Speed dial list, Voice dial list, Messaging
groups, Business list, or Personal list
selects a contact from the specified list.
3. Highlight a contact and press
– To call the contact, highlight the number
and press
2. Press
down to scroll through matching
entries.
3. Highlight the name you want then press
to call the number.
Setting Fast Find
With Fast find, you press one or two number keys
to view close matches of the number you are
looking for.
• Select Menu → Settings → Convenience →
Fast find → Enabled.
Using Fast find
1. From the home screen, press the number keys
corresponding to the letters of the name you
want to find. A matching contact or speed dial
entry appears.
User Guide for the Switch_Back Phone - DRAFT
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TEXT MESSAGING
This chapter describes how to send, receive, and
erase text messages from your phone. For
information on voicemail messages, see
“Voicemail” on page 15.
Important: The features and menus described in
this chapter may vary depending on services
available in your area. Check with Virgin Mobile
for details and possible usage charges.
Sending text messages
You can only send text messages to phones that
are capable of receiving them or to email
addresses.
Creating a text message
1. Select Menu → Messaging → Send text msg.
2. Enter a recipient’s phone number or email
address:
– Select Options to access your Recent list,
Contacts, or Groups and press
Select a contact and press
Highlight the number field and press
For more about group lists, see “Creating
group lists” on page 33.
- or – Enter a New Address manually.
(To learn how to enter text, see Chapter 4,
“QUERTY keypad” .)
28
3. To add multiple recipients:
– Press the right softkey
to select
Options then select Recent list, Contacts,
or Groups.
- or – Enter a space or comma after the first
number then enter another recipient.
Note: You can send a message to up to 10
contacts at once. The messages will be sent
one at a time, once to each addressee.
4. When you are done entering addresses,
press
twice.
5. Enter the message. To learn how to enter text,
see “QUERTY keypad” on page 18.
- or Add AutoText, symbols, or emoticons in your
message. See “Including prewritten text and
symbols” for information.
6. Press
to select Send. See “Setting sending
options” for information about how and when
you want the message to be received.
Including prewritten text and
symbols
During text entry, you can insert AutoText,
symbols, or emoticons in your message.
1. From the text entry screen, select Options.
2. Select an option and press
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82-N8757-1EN.book Page 29 Thursday, December 1, 2005 8:42 AM
– Insert AutoText: Scroll through the list of
options and press
to select one.
– Add Symbol: Scroll through the list and
press the corresponding number key to
select it.
– Add Smiley: Scroll through the list and press
the corresponding number key to select it.
3. When you have finished your message, select
Send. See “Setting sending options” for
information about how and when you want the
message to be received.
Setting sending options
When you are ready to send a message, you have
several options for how and when you want the
message to be received.
1. Once you have completed the message, select
Options:
– Add Address returns to the “Send To”
screen to add another recipient without
losing the message. Select Options to
access your Recent List, Contacts, or
Group Lists and press
. Select a
contact and press
. Highlight the
number field and press
– Save Message saves the message in
your Drafts folder. This prevents the
message from being deleted if you have
activated AutoErase and enables you to
send the message to others.
User Guide for the Switch_Back Phone - DRAFT
– Save AutoText saves the message you have
just entered as a prewritten message then
returns to the message entry screen so you
can send the message.
– Settings allows you to choose from the
following after pressing
• Set Priority labels the message as “Urgent.”
• Callback number includes a callback
number with the message to let recipients
know at what number they can call you
back. Select OK to include your own
number or enter a different callback
number then select OK.
• Send Later schedules a time to send
the message.
2. When you have finished setting options, press
to return to the message window.
3. Press the left softkey
to select Send.
Adding a signature
The signature you create is included at the end of
all outgoing messages and is counted as
characters in your messages; however, it does not
appear in the message creation screen.
To create a signature:
1. Select Menu → Settings → Messaging →
Signature.
2. Enter your signature in the text field.
3. Select OK to save the setting.
29
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Note: The characters in the signature are
included in the total character count of the
message. See the note under step 5 in “Creating a
text message” on page 28.
If you cannot send messages
You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erasing
messages” on page 32.
Receiving incoming calls while
creating messages
• If you don’t wish to answer the call, press the
right softkey
to select Ignore. The phone
returns to the message screen.
• To answer the call, press . Your message is
saved to the Drafts folder. To return to the
message, select Menu → Messaging →
Drafts → Resume.
Viewing your sent messages
To save your outgoing messages, you must first
enable Save to Outbox.
1. Select Menu → Messaging → Msg settings
→ Save to Outbox.
2. Select an option and press
– Enabled automatically saves all
successfully sent messages in the Sent
folder.
30
– Prompt allows you to choose whether or
not to save your message when you send it.
To view successfully sent messages:
1. Select Menu → Messaging → Outbox.
2. Press
up or down through the list of
messages. One of the following symbols
appears next to each message:
The scheduled message will be sent at
the scheduled time. You cannot cancel
delivery of the message.
The scheduled message has been sent
and will be delivered as scheduled. You
cannot cancel delivery of the message.
The message has been sent to more
than one recipient.
The message has never been sent or has
not been sent since it was last modified.
You can cancel delivery of the message.
Viewing failed or pending messages
Failed or pending messages are stored in
your OutBox.
To view your OutBox:
1. Select Menu → Messaging → Outbox. A list
of all failed or pending messages appears.
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82-N8757-1EN.book Page 31 Thursday, December 1, 2005 8:42 AM
2. Scroll through the list of messages and press
to read one.
The message is pending and will be sent
when possible. You can cancel delivery of
the message.
The message cannot be sent because
service is not available. An alert appears
on your phone if the message cannot be
sent.
Retrieving text messages
When a text message is received, your screen
displays “New Messages” with the
symbol at
the top of your screen. The symbol flashes if the
message is urgent.
If you see the “New Messages” note
• To view the message, press the left softkey
to select Inbox, highlight the message, and
press the left softkey
to select View.
• To Ignore the message, press the right
softkey
Note: If you receive a new message while you are
reading a message, the one you are reading will
be replaced by the new one. You can find the
older message in the Inbox:
If you see the
symbol
1. Select Menu → Messaging → Inbox. A list of
all your received messages appears.
–
indicates an “Urgent” message.
2. Scroll through the list of messages and press
to read one.
Reading the message
The options available to you may vary. Check with
Virgin Mobile.
Note: Sounds embedded in text messages will not
play if the phone is set to Silence All mode.
1. If the text message is long, press
down to
view the entire message.
2. When you are finished, you can Reply to the
sender, Play the sound embedded in the
message, Erase the message, Save the
message to your Saved folder, or set additional
Options for the message:
– Erase the message.
– Lock Msg to protect the message from
being accidentally deleted.
– Forward the message.
– Reply with Copy to reply to the message
with a copy of the original attached.
– Save Message to save the message.
• Select Menu → Messaging → Inbox.
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– Save as AutoText to save the text from the
message as AutoText, which you can insert
into other messages. Graphics and sound
are not saved as part of AutoText.(For
more about AutoText, see page 33.)
– View Sender information.
3. Select Done.
Note: The
4. Select Options.
5. Select Erase to erase the message. A
notification appears: “Erase this message?”
6. Select Yes to erase the message.
Note: You can erase a scheduled message from
the OutBox, but you cannot cancel delivery of
the message.
symbol indicates that a graphic did
not come through. It may be too large or
incorrectly formatted.
Erasing all messages
Setting message alerts
2. Select a folder from which to erase all
messages: Inbox, Outbox, Sent, Saved folder,
Drafts folder, or All Messages. To erase
You can set your phone to alert you of incoming
text messages or pages. For more information,
see “Setting sound alerts” on page 51.
Erasing messages
It is a good idea to erase old messages to free up
memory in your phone.
You have the option of erasing text messages and
pages as you send or read them, erasing them one
at a time from the list in the OutBox or InBox, or
erasing them all at once.
Erasing single messages
1. Select Menu → Messaging.
2. Select the type of text message you want to
erase and press
: Inbox, Outbox, Sent,
or Saved.
3. Highlight the message to erase and
press
32
1. Select Menu → Messaging → Erase msgs.
messages from all folders, select
All messages.
3. A message appears: “Erase all messages?”
Select Yes to erase messages or No to cancel.
Erasing messages automatically
Use this setting to have old messages
automatically erased from the Inbox when
memory is low.
• Select Menu → Messaging → Msg settings
→ Auto-Erase → Old inbox msgs. Older
messages will be erased as new messages are
received.
Customizing message settings
To make messaging easier, you can customize
settings for sending and receiving messages.
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Creating group lists
You can create and save a list of multiple
recipients. Your Switch_Back phone stores five
group lists with up to 10 recipients per list.
1. Select Menu → Settings → Messaging →
Groups → Create new.
2. Enter a name for the list. For help entering
text, see page 19.
3. Select Next.
4. To enter the first phone number or email
address, select an option:
– Recent List to select numbers from your
Recent List.
– New Address to enter the phone number
or email address manually.
– Contacts List to select numbers from your
phone book.
5. Locate the contact number and press
6. Select Options → Recent list or Contacts.
7. Locate the contact number and press
8. When finished, select Done.
9. To send a message to your new group, see
“Sending text messages” on page 28.
edit these messages and create new ones. Your
phone will store up to 40 AutoText messages, with
up to 100 characters per message.
1. Select Menu → Settings → Messaging →
AutoText.
2. Press the right softkey
to select Edit.
- or To create a new pre-written message, press
the right softkey
to select New Msg.
3. Enter or edit the text and press the left softkey
to select Done. For help entering text,
see Chapter 4, “Number keypad” .
Note: You can also save a message you have
written or received as AutoText. See “Setting
sending options” on page 29 or “Reading the
message” on page 31.
Creating and editing prewritten
messages (AutoText)
Your phone comes with prewritten (AutoText)
messages, such as “Please call me,” which you
can insert into the body of a text message. You can
User Guide for the Switch_Back Phone - DRAFT
33
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MULTIMEDIA MESSAGING
Sending multimedia messages
6. Press
You can only send multimedia messages to phones
that are capable of receiving them or to email
addresses. For details, check with Virgin Mobile.
Note: Size limits may apply to multimedia message
files. Visit www.virginmobileusa.com for details.
Creating a multimedia message
1. Select Menu → Messaging → New pic msg.
7.
•
•
2. Enter the recipient’s phone number or email
address in the To: field.
3. To add additional recipients:
– Enter a space or comma after the first
phone number or email address, then
enter another recipient manually, or
– Press the right softkey
to select
Options. Then select Recent list, Contacts
or Group Lists.
Note: You can send one multimedia message
to a maximum of 10 contacts.
4. Press
down once to enter a message in
the Subject: field. Choose a method:
– Enter the subject text manually, or
– Press the right softkey
to select
Options.
5. Press
down once or select Next to enter
a brief text message in the Text: field.
34
8.
•
•
down once to enter the
picture (icon) field.
Note: You may add only one picture per
multimedia message.
Press the right softkey
to select Options:
Take Picture to instantly take a new photo and
attach it to your message.
My graphics to access all graphic files in the
phone:
– My pictures displays your photos taken in
a table/thumbnail view.
• Highlight a photo to add to the
multimedia message. Press the left softkey
to choose Select.
– VirginXL graphics displays stored images
on the phone.
Press
down once to enter the sound
(icon) field and press the right softkey
to
select Options:
Note: You may add only one new or stored
sound per multimedia message sent.
Record Sound to instantly record a new sound
and attach it to your message.
My sounds to display a list of categories that
contain saved or downloaded sounds and
voice memos.
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82-N8757-1EN.book Page 35 Thursday, December 1, 2005 8:42 AM
– Highlight Saved Sounds.
Press the left softkey
to select Open.
– Highlight a sound to add to the multimedia
message. Press the left softkey
to
choose Select.
9. Before sending your message, press the right
softkey
to select additional Options:
– Preview Message plays your multimedia
message prior to sending.
– Save Message allows you to save your
multimedia message to the Drafts Folder
and send it later.
– Add Address allows you to add additional
addresses to your multimedia message
prior to sending it.
– Msg Receipt allows you to request a
message confirming receipt of message.
10. Press the left softkey
to select Send. This
will send your multimedia message.
Receiving multimedia messages
When a multimedia message is received, your
screen displays the alert “New Message(s)” along
with the question “Retrieve Now?”
• To View the multimedia message, press the left
softkey
• Select Erase to never download the
multimedia message.
• To view Later, press the right softkey
User Guide for the Switch_Back Phone - DRAFT
Note: If a multimedia message is received during
a call, then the phone screen displays the alert
“New Message(s)” after the call ends.
Viewing multimedia messages
When you receive a multimedia message, a
appears on your phone’s screen and remains until
all messages are viewed. The message is stored in
the InBox until the full message has been received,
regardless of the auto receive or prompt setting.
1. Press the left softkey
to View the
multimedia message. If the message is long,
press
down to view the entire
multimedia message.
2. Press the right softkey
to select Options.
Press
down to highlight additional
options for the multimedia message:
Note: The options available to you may vary.
Check with Virgin Mobile.
– Message info displays multimedia
message information (priority, sender,
subject, time sent and received, and
message size).
– Sender displays sender information.
– Erase Msg allows you to delete the
currently displayed multimedia message.
– Call initiates call to sender of
multimedia message.
35
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– Save Picture saves the currently
viewed picture embedded in the
multimedia message.
– Save Sound saves the current sound
embedded in the multimedia message.
– Save Address extracts email addresses,
phone numbers, and/or URLs from the
sender info and multimedia message body.
– Save as AutoText saves the text in the
multimedia message to the AutoText list.
– Save Message saves the multimedia
message to the Saved Folder on the phone.
– Forward launches the message creation
screen, allowing you to forward the
multimedia message. The original address
will not be shown, nor will the graphic,
sound, and text fields.
3. When you are finished viewing the multimedia
message, select Reply or press
36
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IM CLIENT
Accessing IM Client
Navigating IM Client
With the IM client , you can access an instant
messenger services from your Switch_Back
phone.
New IM client features are added all the time.
Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing, or check directly from your phone
using the IM client. Charges apply.
To launch IM client, select Menu → IM client.
• Press
up or down to scroll through items
and to highlight one.
• Press
to select a IM Client menu item or
option.
• Press
to go back one screen.
Note: You cannot receive incoming calls during a
IM client session. All incoming calls are
automatically sent to your voicemail.
Ending an IM client session
Press
Note: A scroll bar on the right side of the screen
indicates that there is more text. Press
to go to the next screen of text. Press
move back one screen.
down
to
Send IM message
Select Menu → Messaging → Send IM to access
the IM client and send a message to a contact.
from any IM client page.
User Guide for the Switch_Back Phone - DRAFT
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VIRGINXL
Accessing VirginXL
Navigating VirginXL
With VirginXL, you can access a variety of
exclusive music, entertainment, and information
services from your Switch_Back phone.
Download the latest games, ringtones, wallpapers,
screen savers, and other content.
New VirginXL features are added all the time.
Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing, or check directly from your phone
using VirginXL. Charges apply.
To launch VirginXL:
• From the home screen, press
left.
- or Select Menu → VirginXL.
Note: You cannot receive incoming calls
during a VirginXL session. All incoming calls
are automatically sent to your voicemail.
• Press
up or down to scroll through items
and to highlight one.
• Press
to select a VirginXL menu item or
option.
• Press
to go back one screen.
Note: A scroll bar on the right side of the screen
indicates that there is more text. Press
to go to the next screen of text. Press
move back one screen.
down
to
Ending a VirginXL session
• Press
38
from any VirginXL page.
VirginXL
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10 MY STUFF
My ringtones
Assigning downloaded ringtones
The My ringtones folder stores your preloaded
and downloaded ringtones. You can download the
latest ringtones to your Slider Sonic from the
Virgin Mobile website at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My ringtones → Get more ringtones. Charges
apply.
1. Select Menu → My stuff → My ringtones.
Downloading ringtones
Note: If you don’t have enough money in your
account, you will need to top-up before
downloading.
1. Press
left to launch VirginXL and then
search for ringtones.
2. Follow the prompts to purchase and
download the selected ringtone.
Downloaded ringtones are stored in the
My stuff → My ringtones folder in your phone
from newest to oldest.
User Guide for the Switch_Back Phone - DRAFT
2. Select a ringtone and press the left softkey
to select Set Default.
Note: The downloaded ringtone will also be listed
in the Ringtones folder and available to assign to
individual contacts or as the Personal or Business
ringer. See “Creating a new contact” on page 24
and “Assigning ringers” on page 24.
My games
You can download the latest games to your
Switch_Back from the Virgin Mobile website at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My ringtones → Get more games. Charges apply.
Note: If you don’t have enough money in your
account, you will need to top-up before
downloading.
1. Press
left to launch VirginXL and then
search for games.
2. Follow the prompts to purchase and
download the selected game.
Downloaded games are stored in the
My stuff → My games folder in your phone.
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My other stuff
You can download the latest applications to your
Switch_Back from the Virgin Mobile website at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My ringtones → Get more stuff. Charges apply.
Note: If you don’t have enough money in your
account, you will need to top-up before
downloading.
1. Press
left to launch VirginXL and then
search for applications.
2. Follow the prompts to purchase and
download the selected application.
The downloaded application is stored in the
My stuff → My other stuff folder in your phone.
My graphics
The My graphics folder stores your downloaded
graphics. Download the latest wallpapers and
screensavers to your Switch_Back from the
Virgin Mobile website at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My ringtones → Get more grapphics. Charges
apply.
Note: If you don’t have enough money in your
account, you will need to top-up before
downloading.
1. Press
left to launch VirginXL and then
search for graphics.
40
2. Follow the prompts to purchase and
download the selected graphic.
to return to the home screen.
The downloaded graphic will be stored in the
My stuff → My graphics folder in your phone.
3. Press
Note: Downloaded graphics are stored in order
of newest to oldest and can be assigned as either
screensavers or wallpaper.
Assigning downloaded graphics
1. Select Menu → My stuff → My graphics.
2. Select My pictures, VirginXL graphics,
Wallpapers, Screensavers or Caller IDs, and
press
3. Scroll to the graphic you want to assign and
press the right softkey
to select Options.
4. Highlight Set Default or Assign and
press
My sounds
You can record and save voice memos and all
received attached sound files to My sounds. To
listen to saved sounds or recorded voice memos:
1. Select Menu → My stuff → My sounds.
2. Select Saved sounds or Voice memos and
press
3. Scroll through the lists to listen to the saved
sounds.
4. Highlight a sound and press the right softkey
to select Options.
My stuff
82-N8757-1EN.book Page 41 Thursday, December 1, 2005 8:42 AM
5. Highlight Record New, Erase, Lock, Rename,
Details, or Erase All and press
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11 USING THE CAMERA
Tips before operating your
camera
Camera settings
• You cannot activate the camera while on a call.
• Once the camera is active, the home screen
acts as the viewfinder.
• If you get a “Low memory” error, check your
resolution and quality compression settings.
See “Setting up the camera” on this page.
• If there is no activity within 45 seconds after
you turn your camera on, the camera quits
and returns to the previous launch point.
• Camera settings and options can only be
accessed when the camera is active.
2. Press the right softkey
Accessing camera mode
The camera can be used with the flip open
or closed.
Flip closed
Press
until you hear one beep to activate
camera mode.
Flip open
Press
until you hear one beep to activate
camera mode.
42
1. Press and hold
to activate picture mode.
to select Options .
3. Press
to select Settings.
4. Highlight an option and press
– Flash options are On, Off, or Automatic.
– Resolution options are 640 x 480, 320 x 240
(best for sending to email), and 160 x 120.
– Low Light Mode brightens the picture for
low light environments.
– Self Timer options are Off (default) or 3,
5, or 10 second pauses. When set, the
camera beeps from 3 seconds down to the
time the shutter snaps the picture
automatically. Self Timer is not available
when Multishot mode is activated.
– Multishot allows you to take up to six
multiple pictures while the camera key is
pressed and held. A tone will play each
time a picture is taken. A second tone will
play when the final picture is taken.
– Shutter Sound sets the sound used when
the camera takes a picture.
– White Balance allows the camera to adjust
for different lighting. Options are
Automatic, Fluorescent, Incandescent,
or Daylight.
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82-N8757-1EN.book Page 43 Thursday, December 1, 2005 8:42 AM
– Color Tone allows you to capture pictures
with different coloring. Options are
Normal, Black & White, Negative,
and Sepia.
– Quality sets the picture compression. The
higher the compression, the better the
detail of the picture (higher pixel rate).
Options are Low, Medium, or High
(default). When set to High, the picture
file size is larger, using more memory.
– LED flashes a light to indicate a picture
has been taken. Options are On (default)
and Off.
– Viewfinder Display options are Fullscreen
and Actual.
Restoring camera menu settings
The following settings revert to the default setting
each time you enter and exit the camera
application:
– Low Light Mode, Self Timer, MultiShot,
Color Tone, and Viewfinder.
The following settings remain at the setting
you selected each time you enter and exit the
camera application:
– Flash, Resolution, Shutter Sound, White
Balance, Quality, and LED.
2. Select Options.
3. Press
up or down to scroll through the
options on the vertical menu bar:
– Settings displays available camera settings
you may set up prior to taking a picture.
– Brightness allows you to adjust the
brightness of the image in the home
screen LCD.
– My pictures displays all pictures taken and
stored.
– Last Picture displays the most recently
taken picture.
– Frames allows you to add a frame or a
stamp to your picture. A frame or stamp
cannot be removed once it has been used
in a picture.
Note: The picture resolution changes to
160 x 120 while taking pictures with frames.
The resolution returns to the original setting
once Frames is disabled.
Picture mode indicators and
icons
The picture mode displays the following onscreen
indicators and icons:
Icon
Description
Menu options for picture mode
Flash on
1. Press
Picture mode
to activate picture mode.
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Icon
Description
Top right hand
corner numbers
Number of snapshots
remaining
Camera key map [Flip open or closed]
Key
Camera
Take picture
Zoom level
Bottom left
hand numbers
Left softkey
Resolution setting
Multishot
Self Timer
Taking a picture
Select Capture
to take picture
Select Options
Right softkey
Up
Zoom in
Down
Zoom out
Takes picture
Menu Screen
Dismiss menu
options
Select OK.
Cancel, dismisses
menu
Scroll menu options
right
Scrolls menu options
left
Select menu option
Flip open or closed
1. Select Menu → Pictures → Take a picture.
2. Focus on the image using the phone’s display
as a viewfinder.
Tip: Press
up or down to zoom in or
zoom out.
3. Take the picture using one of two methods:
– Press
or the left softkey
4. Press the left softkey
to select OK or the
right softkey
to select Erase.
5. Press
when finished taking pictures.
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12 USING TOOLS
Voice memo
Naming a saved voice memo
The Voice Memo tool allows you to record and
play back audio memos.
1. Select Menu → Tools → Voice memo →
Recorded memos.
Recording a voice memo
2. Highlight the memo and select Options.
1. Select Menu → Tools → Voice memo →
Record new.
2. Say your memo and press the left softkey
to select Stop.
3. Select Save to save your memo.
3. Select Rename.
4. Press and hold
to clear the
default name.
5. Use the keypad to enter a name for the memo.
6. Select Save.
Note: If an incoming call is received while you’re
Erasing a saved voice memo
recording a memo, the memo is saved and the
incoming call screen appears.
1. Select Menu → Tools → Voice memo →
Recorded memos.
Playing or reviewing a voice memo
2. Highlight the memo and select Options.
1. Select Menu → Tools → Voice memo →
Recorded memos.
3. Select Erase. The prompt “Erase file?”
2. Highlight the voice memo to review and select
Play.
4. Select Yes or No.
3. Press
right and left to select a function
and press
to perform it:
Play
Stop
Pause
appears.
Scheduler
The Scheduler allows you to schedule events and
set reminder alerts.
Creating an event
1. Select Menu → Tools → Scheduler →
Add new event.
2. Enter a name for the event and press
down. For help entering text, see page 18.
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3. Select Options and classify the type of event and
press
: Meeting, Phone Call, Birthday,
Anniversary, Vacation, Medical, or Other.
4. Press
5.
6.
7.
8.
9.
46
to change the date of the event (the
current date is the default date of the event).
– Press
left or right to move between
the month, day, and year fields.
– Press
up or down to change the
month, day, or year.
– Press
to save your changes.
Press
to set the time of the event.
– Press
left or right to move between
the hour, minute, and AM/PM fields.
– Press
up or down to change the
hour, minute, or AM/PM.
– Press
to save your changes.
Press
to set the duration of the event.
– Press
left or right to move between
the hour and minute fields.
– Press
up or down to change the hour
and minute.
– Press
to save your changes.
Press
to set a reminder of the event.
– Select an option and press
Press
to set the reminder sound.
– Select an option and press
Press
to select a Silent Mode setting
– Select No or During event and press
10. Press
to select whether or not this is a
recurring event.
– Select an option and press
: No, Daily,
Weekly, Monthly, or Annually.
11. Select Save.
Editing, erasing, or sending an event
1. Select Menu → Tools → Scheduler → View
month.
2. Press
up, down, left or right to highlight
the day with the event to view, edit, or erase.
3. Press
up or down to highlight the event
and press
4. Press the right softkey
to select Options.
5. Select Edit, Erase, or Send and press
– For more information about editing the
event, see “Scheduler” on page 45.
– To erase the event, highlight Erase and
press
. Press the left softkey
to
confirm.
– For more information about sending the
event, see “Text Messaging” on page 28.
Alarm clock
You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.
Note: The alert occurs only if the phone is on.
Setting an alarm clock
1. Select Menu → Tools → Alarm clock.
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Tip calculator
2. Highlight one of the alarms and select Set.
3. Use the phone keypad to enter numbers and
to switch between AM and PM.
– Press
left or right to move between
hours, minutes, and AM/PM fields.
– Press
up or down to change the
hours, minutes, and AM/PM options.
4. Press
to set the time of the alarm.
5. Select Options to set the alarm sound.
6. Highlight an option and press
7. Select Options to set the recurring time.
8. Highlight an option and press
9. Enter a note for the alarm and press
10. Press the left softkey
to select Save and
set the alarm(s).
11. When the alarm rings, select Off to turn off the
alarm or Snooze to silence the alarm for
10 minutes.
Note: Opening the flip turns off the alarm.
Setting the QuickAlarm
1. Select Menu → Tools → Alarm Clock.
2. Highlight QuickAlarm and select Set.
3. Select an option and press
: 5 minutes, 15
minutes (default), 30 minutes, or 60 minutes.
A message appears telling you the QuickAlarm
is On.
4. When the alarm rings, select Off to turn off the
alarm or Reset to set the QuickAlarm again.
User Guide for the Switch_Back Phone - DRAFT
The Tip Calculator helps you calculate how much
tip to include with a bill.
1. Select Menu → Tools → Tip Calculator.
2. Enter the amount of your bill.
3. Select Next.
4. Select the amount you want to include as a tip
(10%, 15%, 18%, 20%, Other) and press
. Your total bill appears, including tip.
5. To split the bill, press
to select Split.
6. Press
to clear the default of 2 guests.
7. Enter the number of guests and press the left
softkey
to select Next. The amount each
guest pays is calculated.
8. Select Done.
Calculator
Use the calculator for basic mathematical
equations.
1. Select Menu → Tools → Calculator.
2. Use the keypad to enter numbers.
3. Use
to select mathematical operations:
Left
x (multiply) Up
Right ÷ (divide)
+ (add)
Down - (subtract)
4. Press
to calculate the result.
Example: Enter 5, press
left to select X,
enter 2, then press
10.
to obtain the result of
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5. Press
to return to the home screen.
- or Press
to clear the screen.
Flashlight
Options
M+
MR
MC
2. Select Start to begin counting.
Select Stop to stop counting.
Select Reset to clear the counter.
Adds displayed digit to the value stored
in memory.
Displays currently stored value on
screen.
Clears value currently stored in memory.
1. Select Menu → Tools → Flashlight.
2. Select Turn On to turn on.
Select Turn Off to turn off.
Timer
This timer counts down for a specified amount of
time. It beeps when that amount of time has
elapsed.
1. Select Menu → Tools → Timer.
2. Select Set.
– Press
to move the cursor left or right.
– Press
up or down to set the hours,
minutes, and seconds.
3. Select Start to begin the countdown.
Select Stop to pause the countdown.
Select Reset to clear the timer.
4. Select Sound to set the alarm sound and
press
5. Press
or the right softkey
to silence
the alarm.
Stopwatch
1. Select Menu → Tools → Stopwatch.
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13 CUSTOMIZING YOUR PHONE
The contents of the Settings menu are as follows.
Keyguard
Guard on close
Disabled
Sounds
Ringer volume
Ringtones
Business ringers
Personal ringers
Flip Open
Flip Closed
Pwr on/off sound
Key volume
Key length
Alerts
Smart sound
Minute alert
Earpiece volume
Spkrphone volume
Display
Greeting banner
Menu style
Color themes
Wallpaper
Screensavers
Backlight
Auto-Hyphen
Time/Date format
Contrast
Brightness
Convenience
Open to answer
Fast find
Frequent list
Hold call
1-Touch dialing
Call Guard
Any key
Call options
Add voice dial
Erase voice dial
Voice training
Voice wake-up
Voice answer
Expert mode
Messaging
Alerts
Groups
AutoText
Text entry
Signature
Save to Outbox
Auto-Erase
Callback number
Camera
Resolution
Picture quality
Shutter sound
Viewfinder Display
Security
Lock phone
Limit use
Change lock code
Emergency numbers
Erase contacts
Network
Privacy alert
Location
Accessories
Pwr backlighting
Headset ringing
Call answer
TTY
Phone Info
Displays your phone
number, software
version, PRI version,
ESN, technology, SID,
browser info, and
screen icons.
*Not available on all phones. Check with Virgin Mobile.
Silencing all sounds
Setting the phone to vibrate
Your phone is set to make sounds when you
receive calls, press keys, navigate through menus,
and receive alerts (such as new messages). You
can silence all sounds and set the phone to vibrate
when you receive calls and alerts.
• Press and hold
- or • Press and hold
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Turning sounds back on
Setting sounds for your phone
• Press and hold
- or • Press and hold
You can set your phone to sound tones when you
open and close the slide and when you turn the
phone on and off. Sounds will not occur during
an incoming call, if you are in a call, or if a
headset or car kit is attached to your phone.
up.
Choosing ringers
Your Switch_Back phone has multiple ringers you
can choose to use for incoming calls.
1. Select Menu → Settings → Sounds →
Ringtones.
2. Scroll down the list to hear the different rings
and press
to select one.
Note: Downloaded ringers are added to the end
of the standard list of ringers.
Assigning business and personal
ringers
You can assign ringers to contacts classified as
Business or Personal in your Contacts directory.
Note: To classify a contact as Business or
Personal, see page 24.
1. Select Menu → Settings → Sounds.
2. Ηighlight Business ringers or Personal
ringers and press
3. Select a ringer and press
Set sound when flip opens
1. Select Menu → Settings → Sounds →
Flip Open.
2. Scroll through the list to hear the sounds and
press
to select one.
Set sound when flip closes
1. Select Menu → Settings → Sounds →
Flip Closed.
2. Scroll through the list to hear the sounds and
press
to select one.
Set sound when phone powers on
or off
• Select Menu → Settings → Sounds →
Pwr on/off sound → Enabled.
– To deselect this sound, select Disabled.
Adjusting volume
You can adjust the earpiece, speakerphone, and
ringer volume as well as key tones.
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Adjusting the ringtone volume
1. Select Menu → Settings → Sounds →
Ringtone volume.
2. Press
right to increase the volume, or
left to decrease the volume.
3. Press the left softkey
to select Save.
Adjusting key tone volume
You can change the volume of the tones the phone
makes when you press the keys.
1. Select Menu → Settings → Sounds →
Key volume.
2. Press
right to increase the volume, or
left to decrease the volume.
3. Press the left softkey
to select Save.
Setting key length
You can change the duration of the tones the
phone makes when you press the keys.
1. Select Menu → Settings → Sounds →
Key length.
2. Choose Normal or Long and press
Setting sound alerts
You can choose how you want be alerted of
incoming voicemail, pages, text messages or
missed calls.
1. Select Menu → Settings → Sounds →
Alerts.
User Guide for the Switch_Back Phone - DRAFT
2. Select the type of alert: Message alert,
Page alert, Voicemail alert, or Missed call
alert.
3. Press
to select an option:
– Vibrate, Beep, Freeway, Game, Bloop,
Winner, Zilofon sets the phone to alert you
once when a new message is received.
– Vibrate & Remind, Beep & Remind, FWY &
Remind, Game & Remind, Bloop &
Remind, Winner! & Remind, Zilofon &
Remind sets the phone to notify you once
when a new message is received and then
notify you again every five minutes. To stop
a reminder alert, press
to select
Ignore.
– Disabled turns off message alerts.
Using smart sound
You can set a baseline volume that the phone uses
to automatically adjust the earpiece volume when
there is a change in the amount of noise around
you or the caller’s voice.
• Select Menu → Settings → Sounds →
Smart sound → Enabled.
Adjusting the earpiece volume
To adjust the earpiece volume manually during a
call, press
or
up or down.
To set the earpiece volume:
1. Select Menu → Settings → Sounds →
Earpiece Volume.
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2. Press
right to increase the volume, or
left to decrease the volume.
3. Press the left softkey
to select Save.
Adjusting speakerphone volume
1. Select Menu → Settings → Sounds →
Spkrphone Volume.
2. Press
right to increase the volume, or
left to decrease the volume.
3. Press the left softkey
to select Save.
Personalizing the screen
Changing your banner
The banner is the personal label for your phone.
It appears on the home screen above the time and
date. The banner can be up to 14 characters long.
1. Select Menu → Settings → Display →
Greeting banner.
2. Press the right softkey
to select Edit.
3. Press
to clear the screen.
4. Enter your new text.
5. Press the left softkey
to select Save.
Choosing a menu style
Three menu styles are available: Wheel, Graphic,
and List.
1. Select Menu → Settings → Display →
Menu style.
2. Select an option and press
52
– Graphic displays icons of each menu item,
with its name at the bottom of the screen.
– List displays a list of each menu item.
3. Press
to return to the home screen. The
next time you select Menu, you will see the
menu style you selected.
Selecting a color theme
You can select a color theme for the display
background of your phone.
1. Select Menu → Settings → Display →
Color themes.
2. Scroll through the options to view the
color themes and press
to select one.
Selecting wallpaper
Wallpaper appears on the home screen.
1. Select Menu → Settings → Display →
Wallpaper.
2. Highlight a wallpaper design and press
3. Press the left softkey
to assign the
wallpaper.
4. Press
to return to the home screen.
Note: Downloaded wallpapers are saved in
Menu → My stuff → My graphics →
Wallpapers.
Selecting a screensaver
Screensavers appear on the home screen when
the slide is open or closed and are activated 10
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seconds after the last keypress. Incoming calls
and alerts override screensavers.
1. Select Menu → Settings → Display →
Screensavers.
2. Highlight a screensaver and press
. The
image displays.
3. Press the left softkey
to assign the
screensaver.
4. Press
to return to the home screen
and wait 10 seconds to view the screensaver
you chose.
Note: Downloaded screensavers are saved in
Menu → My stuff → My graphics →
Screensavers.
Adjusting the backlighting
Your screen lights up while you are in a call or
when you press a key on the keypad. However,
you can set the length of time that bright
backlighting remains on.
1. Select Menu → Settings → Display →
Backlight → Duration.
2. Select an option and press
– 7 seconds, 15 seconds, or 30 seconds—
(Default) Turn backlighting on for 5, 10,
or 30 seconds after your last keypress.
– 7 sec. & in call, 15 sec. & in call, or 30 sec.
& in call—Turn backlighting on for the
duration of a call, and for 5, 10, or 30
seconds after your last keypress.
User Guide for the Switch_Back Phone - DRAFT
Note: The “in call” settings drain the battery
more quickly.
Using Power Save Mode
You can conserve battery life by activating Power
save mode to dim the backlight set in the
procedure above. The backlighting appears for
the selected duration but is less bright than with
Power save off.
• Select Menu → Settings → Display →
Backlight → Pwr save mode → On.
Setting power backlighting
You can set backlighting to remain on when an
external power source, such as the AC adapter, is
used with the phone.
Note: Power backlighting may not be available
with the optional desktop charger or other
accessories.
1. Select Menu → Settings → Accessories →
Pwr backlighting.
2. Select Always On to keep backlighting on.
Note: The battery charges more slowly when
power backlighting is on.
Setting numbers to auto-hyphenate
Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan.
For example, 1-222-333-4444.
• Select Menu → Settings → Display →
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Auto-Hyphen → Enabled.
2. Enter your four-digit lock code.
Choosing a different time/date format
1. Select Menu → Settings → Display →
Time/Date format.
2. Highlight an option and press
Changing the display contrast
1. Select Menu → Settings → Display →
Contrast.
2. Press
left or right to adjust the brightness
and select Save.
Changing the display brightness
1. Select Menu → Settings → Display →
Brightness.
3. Select Lock phone.
4. Highlight an option and press
– Never does not lock the phone.
– On power up locks the phone every time
you turn it on.
– Now locks the phone immediately.
Unlocking the phone
1. From the home screen, press the left softkey
to select Unlock.
2. Enter your four-digit lock code.
Changing your lock code
This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code.
The lock code is typically 0000 or the last 4 digits
of your phone number.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code
3. Select Change lock code. A message appears:
“Change Code?”
4. Press the left softkey
to select Yes and
enter a new four-digit code.
5. Enter your new lock code again.
Locking your phone
Designating emergency numbers
When your phone is locked, you can call only
emergency numbers or Virgin Mobile’s customer
service number. You can still receive incoming
calls.
1. Select Menu → Settings → Security.
The emergency numbers feature allows you to
specify three personal phone numbers that can be
called when the phone is locked.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
2. Press
eft or right to adjust the contrast
and select Save.
Creating a secure environment
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3. Select Emergency numbers.
2. Enter
4. Select an Unassigned slot.
your keypad.
3. Press the left softkey
option.
5. Enter the phone number, including the area
code. Do not enter 1 before the area code.
6. Press the left softkey
to select Done.
Notes:
• You can view these numbers only when they’re
being entered for the first time.
• You cannot edit these numbers.
• To make a call to an emergency number from
a locked phone, you must dial the number
(including area code) exactly as it was stored
in Emergency Numbers.
Erasing all contacts
You can erase all entries from your
Contacts directory.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Erase contacts.
4. Select Yes to erase all contacts. A message
appears: “Erase ALL Contacts?”
5. Press the left softkey
to select Yes to erase
all contacts.
from
to select the TTY
Setting position location
This setting allows you to share your location
information with network services other than
emergency services (For example: 911, 111, 999,
and 000) in markets where service has been
implemented.
Note: This feature works only when your phone is
in digital mode. You do not have the option of
turning off the locator to emergency services.
1. Select Menu → Settings → Network →
Location.
2. Select 911 Only or Location on.
– 911 Only (default) shares your position
information only with emergency services
when you call your 3-digit emergency
code (911, 000, 111, etc.).
– Location on shares your position
information with Virgin Mobile’s network,
in addition to emergency services.
Connecting to a TTY/TDD device
You can connect the phone to a TTY device for the
hearing impaired. Note: Enable TTY only when
using the phone with a TTY device.
1. Connect the TTY device to the phone.
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14 USING VOICE RECOGNITION
Voice recognition allows you to make and
answer calls by speaking commands into the
phone’s microphone.
4. Select Add voice dial, Edit voice dial, or
Erase voice dial.
Setting up voice dialing
Making a call using voice tags
To make or receive calls using voice dialing,
contacts must be saved with associated voice tags.
1. If you haven’t already done so, record a voice
Creating a voice tag for a contact
2. From the home screen, press
5. Follow the prompts.
1. Press the right softkey
to select Contacts.
Press
down to highlight the number.
Press the right softkey
to select Options.
Highlight Add Voice Dial and press
Follow the voice prompts. You will need to say
the name twice.
2. Highlight the contact and press
3.
4.
5.
6.
Viewing entries with voice tags
• Select Menu → Contacts → Voice dial list.
A list of all contacts with assigned voice
tags appears.
tag for the person you wish to call.
. The phone
responds: “Say a name.”
3. Say the name of the person you want to call.
4. If the name you said matches a contact in the
Voice Dial List, the phone responds: “Calling
(Name).” Remain silent to make the call, or
say No to cancel.
Note: If the phone finds multiple voice tags
that sound like the name you said, you will be
asked to verify which name you want to call.
Say Yes when you hear the correct name. Say
No when you hear an incorrect name.
5. When you are finished with the call,
press
if the slide is open.
Editing a voice tag
1. Select Menu → Contacts → Voice dial list.
2. Highlight the contact to edit and press
3. Highlight the phone number and select
Options.
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Erasing voice tags
To erase all voice name dial recordings in
your phone:
1. Menu → Settings → Call options →
Erase voice dial.
2. Select Yes.
Making a call using digit dialing
When using digit dialing, you speak digits to dial a
phone number.
Note: You cannot speak a string of digits. You
must speak one digit at a time and wait for
the prompt.
1. From the home screen, press
. The phone
responds: “Say a name or say Dial.”
2. Say “Dial”. The phone responds: “Speak
a digit.”
3. Speak the first digit of the phone number you
want to call. Once the phone repeats the digit,
you can speak the next digit.
If you pause, the phone will prompt you with
the following five options. After the prompt,
speak an option.
– Say “Clear” to erase the last digit entered.
The phone responds: “Digit cleared.”
To clear the entire phone number, say
“Clear” again. When the phone prompts
you with “Clear entire phone number?”,
say “Yes” to clear or “No” to cancel.
– Say “Call” to dial the number.
User Guide for the Switch_Back Phone - DRAFT
– Say “Verify” to cause phone to repeat the
set of digits that you input.
– Say “Cancel” to exit voice recognizer and
return to the home screen.
– Speak a digit to enter the next digit. Once
the phone repeats the digit, you can speak
the next digit or pause to hear the prompt.
Using voice features with
hands-free car kits
You can use voice commands to make a phone
call or to answer the phone only if your phone is
connected to a professionally installed Kyocera
hands-free car kit (sold separately).
Note: The following features apply only to
installed hands-free car kits unless noted.
To shop for hands-free car kits, visit
www.kyocera-wireless.com/store or call
800-349-4188 (U.S.A. only) or 858-882-1410.
Waking up the phone
If your phone is connected to a Kyocera installed
hands-free car kit, you can use the voice
command to activate the phone to make a
phone call.
Note: Voice Wake-up does not work with
Keyguard active.
To activate the Voice Wake-up setting:
1. Select Menu → Settings → Call options →
Voice wake-up → With accessory.
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2. Select Menu → Settings → Keyguard →
Disabled, then press
2. Highlight Enabled and press
To wake up the phone:
1. Say “Wake Up” and listen for a tone.
2. Say “Wake Up” again until you hear two tones.
If the phone does not recognize your
“Wake up” command, see “Training voice
recognition” on page 58.
To answer a call:
When you receive an incoming call, the phone
responds: “Incoming call, answer?” If the caller is
recognized as a contact entry in your phone, then
the phone will say “Incoming call from (Name),
answer?”
• Say “Yes” or press any key except
Answering the phone
Ignoring an incoming call
You can set your hands-free car kit to (1) answer
automatically or (2) answer using a
voice command.
Answering automatically
You can set your phone to answer automatically.
Note: This setting also works with the portable
hands-free car kit.
• Select Menu → Settings → Accessories →
Call answer → After 5 seconds.
Answering using voice commands
If Auto-Answer is turned off, you can use a voice
command to answer an incoming call using the
installed hands-free car kit.
• Select Menu → Settings → Accessories →
Call answer → Disabled.
To activate the Voice Answer setting:
1. Select Menu → Settings → Call options →
Voice answer.
58
To ignore an incoming call, do one of the
following:
• Say “No” and press
to silence the alert.
• Remain silent. The voice alert repeats twice
and the phone rings once, then returns to the
home screen.
Training voice recognition
If your phone is having trouble recognizing your
voice, you can train it with the commands Yes,
No, and Wake up.
1. Select Menu → Settings → Call options.
2. Select Voice training.
3. Read the message and press the left softkey
to select OK and continue. Cancel returns
you to the previous screen.
4. Select Train All or the item you want to train.
5. Follow the prompts for each word until
training is complete.
Using Voice Recognition
82-N8757-1EN.book Page 59 Thursday, December 1, 2005 8:42 AM
15 GETTING HELP
Customer support
To contact Virgin Mobile’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as call forwarding
or voicemail:
• Go to www.virginmobileusa.com.
• Dial *VM from your Virgin Mobile phone.
• Dial 888-322-1122 from any phone.
For questions about the phone features, refer to
the materials provided with your phone, or visit
www.virginmobileusa.com.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
• Web site: www.kyocera-wireless.com.
• Email: phone-help@kyocera-wireless.com.
• Telephone: 1-800-349-4478 (U.S. and
Canada) or 1-858-882-1401.
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider:
Virgin Mobile.
• The actual error message or problem you
are experiencing.
User Guide for the Switch_Back Phone - DRAFT
• The steps you took to reproduce the problem.
• The phone’s electronic serial number (ESN).
To locate the ESN, select Menu → Settings →
Phone Info.
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones, visit beta.kyocerawireless.com.
59
82-N8757-1EN.book Page 60 Thursday, December 1, 2005 8:42 AM
INDEX
Numerics
1-Touch dialing, 15
digital mode, 10
display brightness, 54
display contrast, 54
accessories, 2
alarm clock, 10, 46
alerts
for messages, 51
for missed calls, 14
auto-hyphenation, 53
AutoText, 29, 32, 33
banner, 52
battery, 1
blocking outgoing calls, 55
brightness, 54
calculator, 47
call counters, 16
callback number, 29
calls
answering, 12
missed, 14
redialing, 12
camera
menu options, 43
sending a picture, 43
setting up, 44
taking a picture, 44
color themes, 52
contacts directory, 24
contrast, 54
countdown timer, 48
60
emergency
calls, 16
emergency mode, 16
exit emergency mode, 16
position location, 10, 55
erasing
contact entries, 26, 55
phone numbers, 26
text messages, 32
Inbox, 31
limiting calls out, 55
lock code, 54
locking
phone, 54
memory
saving, 32
menu style, 52
number keypad, 19
number mode, 18, 19
fast find, 27
finding contact information, 26
frequent contacts, 26
games
downloading, 39
graphics
assigning, 40
downloading, 40
hands-free car kit
answering using voice, 58
hard pause, 24
icons, 10
contacts, 25
messages, 31
Outbox, 30
phone numbers
erasing, 26
verifying your own, 8, 9
phone, unlocking, 54
position location, 10, 55
power save mode, 12
QUERTY keypad, 18
QuickAlarm, 47
recent call icons, 14
resetting the phone, iv
ringers
choosing types, 50
for contacts, 24
Index
82-N8757-1EN.book Page 61 Thursday, December 1, 2005 8:42 AM
silencing, 8
volume, 51
ringtones
downloading, 39
scheduler, 45
screen brightness, 54
screen contrast, 54
screen icons, 10, 18, 19, 30, 31
screensavers, 52
secret contacts, 14, 26
security, 54
sent messages, 30
silent mode, 10, 49
smart sound, 51
smiley mode, 19, 20
speed dialing, 26
stopwatch, 48
symbol mode, 19, 20
navigating, 38
Voice Answer, 58
voice dialing, 56
voice memo
erasing, 45
naming, 45
recording, 45
voicemail, 15
setting up, 7
volume
earpiece, 12, 51
key beep, 51
ringer, 51
wallpaper, 52
text entry, 18
quick reference, 21
text messages, 28
time format, 54
timer, 48
timing calls, 16
tip calculator, 47
Top-Up, 11
TTY/TDD, 55
unlocking the phone, 54
vibrate, 10
VirginXL
Accessing, 38
User Guide for the Switch_Back Phone - DRAFT
61
82-N8757-1EN.book Page 62 Thursday, December 1, 2005 8:42 AM
VMU
Switch_Back
DRAFT Mockup
Back Page
82-N8757-1, Rev. X1-DRAFT

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