LG Electronics USA C520 Cellular/PCS GSM/WCDMA Phone with WLAN and Bluetooth User Manual

LG Electronics MobileComm USA, Inc. Cellular/PCS GSM/WCDMA Phone with WLAN and Bluetooth Users Manual

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C520 User Manual

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MFL00000000 (1.0) ENGLISHwww.lg.com User GuideLG-C520

Part 15.21 statementPart 15.105 statement I

LG-C520 User Guide - ENGLISHThis guide will help you understand your new mobile phone. It will provide you with useful explanations of features on your phone.Some of the contents in this manual may differ from your phone depending on the software of the phone or your service provider.

2Getting to know your phone ....................5Installing the SIM Card and Charging the Battery.........................................................7Installing the SIM Card ..........................7Turning Your Phone On and Off .......10Lock/Unlock Your Keypad ...................10Calls ...........................................................10Making a call ...........................................10Answering and rejecting a call ..........10Changing the call settings ................... 11Contacts .....................................................11Searching for a contact......................... 11Adding a new contact ........................... 11Messaging .................................................12Sending a message .............................. 12Facebook ...................................................13E-mail ........................................................13Sending an e-mail using your new account...................................................... 13Camera .....................................................14Video camera ...........................................14Media Player .............................................14FM radio ....................................................14Contents

3Voice recorder ..........................................14Applications ..............................................14Organizer ..................................................15Setting your alarm ................................15Using the calendar ...............................15Adding an item to your to do list ....15Adding a note ........................................ 15Using your calculator ...........................15Using the stopwatch ............................ 16Converting a unit .................................. 16Adding a city to your world time .....16Shortcuts .................................................16Internet .....................................................16Accessing the internet browser ......... 16Settings ..................................................... 17Switching your SIM cards ...................17Changing your phone settings ..........17Changing your security settings ......18Activating SIM cards ...........................18Changing your display settings ........ 19Changing your connectivity settings 19Changing your Bluetooth settings .. 19Resetting your phone .........................20Phone Software update ..........................21

4LG Mobile Phone Software update from internet .......................................... 21Guidelines for Safe and Efficient Use 22Accessories ...............................................41Technical Data .........................................42Troubleshooting ......................................43

5Getting to know your phoneMain LCD OK keySelects menu options and confirms actions. Earpiece Soft keys (Left soft key / Right soft key) These keys perform the function indicated in the bottom of the display.Send key• Initiates call to dialed number and answers incoming calls.• In standby mode : Shows the call log.Navigation keyIn standby mode: Press Up, Down, Left and Right Navegation Keys to experience all features provided by your service provider. In menu: Scroll up, down, right & left.SIM Switch keyCamera hot keyLock/Shortcuts keyShort press to access Shortcuts key.Long press to Lock in any screen.Alpha numeric keys In standby mode: Input numbers to dial. Hold down below keys. - Insert '+' symbol to make international calls. - Connect voice mail center. To - Speed dials. - SOS Mode. In editing mode: Enter numbers & characters End keySwitch on/off (hold down)End or reject a call. - Hold the key down to activate or deactivate silent mode.Facebook key

6Headphone connectorCharger/USB cable connectorMicrophoneBattery packCamera lensBack coverSIM Card holder 1SIM Card holder 2

7Installing the SIM Card and Charging the BatteryInstalling the SIM CardWhen you subscribe to a cellular network, you are provided with a SIM card loaded with your subscription details, such as your PIN, any optional services available and many others.Installing a Memory cardRemove the Back cover and insert a micro SD card with the golden contact area facing downwards as shown in the diagram. To remove the Memory card, gently pull it.Note: Memory card is an optional accessory.Formatting the Memory cardFrom your home screen, Press Menu and select Gallery, Select External memory and From Options choose Format and enter Phone Password to format the Memory card.WARNING: When you format your Memory card, all the content will be Erased. If you do not want to lose the data on your Memory card, take a backup first.

8Important! › The SIM card can be easily damaged by scratches or bending, so be careful when handling, inserting or removing the card. Keep all SIM cards out of the reach of small children.› Only 2G/2.5G SIM cards are supported.Illustrations1. Open back cover.2. Remove the battery.3. Insert your SIM Cards.

94. Insert your battery.5. Close the back cover.6. Charge your battery. WARNING: Do not remove the battery when the phone is switched on, as this may damage the phone.

11Changing the call settingsYou can set the menu relevant to a call. Press Menu, select Settings and choose Call.Cost save mode Every contact is added along with assigned SIM when adding in phone book. During Calling, matching operator SIM is identified and the operation is completed using the matching operator SIM. This makes possible to use benefit from using same operator.To use Cost save mode feature,make sure the feature is On [Settings -> Call -> Cost save mode]Note: Cost save mode doesn’t work during in-call.ContactsSearching for a contact1. Select Contacts from the home screen.2. Using the keypad enter the first letter of the contact you want to call. 3. Press Up/Down navigation key to scroll through the contacts.Adding a new contact1. Select Contacts from the home screen. Select Add new contact.

122. Enter the first and last name of your new contact. 3. Enter the number and select Options then choose Save.TIP! Assign SIM field is used to assign the Contact to Default SIM/SIM1/SIM2. Call will be originated via assigned SIM for the Contact when Cost Save mode is ON.MessagingSending a message1. Press Menu, select Messaging, and choose Write message to send an SMS or MMS.2. If you want to add some images or videos etc, select Options and choose Add picture, Add sound, Add video, Add subject.3. From Options choose Send to then Select Enter recipient or Add from Phonebook. You can even add multiple contacts by marking the contacts. 4. Press Send icon to send the message.WARNING: Image, Video clip, Sound clip or Subject is added to the message editor, it will be automatically converted to MMS mode and you will be charged accordingly.

13FacebookYour device has SNS that lets you enjoy and manage your social network. You can update your own SN place status and view your friend’s SN updates.Note: SNS feature is a data intensive application. An additional costs may be incurred when connecting and using online services. Check your data charges with your network provider.E-mailSending an e-mail using your new accountTo send/receive an e-mail, you should set up an e-mail account.1. From Menu Select Messaging and choose E-mail.2. From Options Choose Write e-mail and a new e-mail editor screen will open.3. Enter the recipient’s address and write a subject.4. Enter your message.5. Press Options, select Add attachments to add a file.

146. From Options Choose Send to send your e-mail.Camera You can take photos with the built in camera and adjust its settings to suit your needs.Video cameraYou can record a video clip through the built-in camera.Media PlayerYour LG-C520 has a built-in Media player so you can play all your favourite music.FM radioYour LG-C520 has an FM radio feature so you can tune into your favourite stations and listen on the move. Listens to FM radio station. You can enjoy listening FM without using headset as phone supports wireless FM service.Voice recorderUse your Voice recorder to record voice memos or other sounds.ApplicationsYour LG-C520 comes with preloaded games to keep you amused when you have time

15to spare. If you choose to download any additional games or applications they will be saved into this folder. Press Menu and select Applications. Choose My games & apps.OrganizerSetting your alarm (Menu > Organizer > Alarm clock) You can set up to 5 alarms to invoke on a specified time.Using the calendar (Menu > Organizer > Calendar) When you enter this menu, a calendar appears. A square cursor is located on the current date. You can move the cursor to another date using the navigation keys.Adding an item to your to do list (Menu > Organizer > To-do list) You can view, edit and add tasks to do.Adding a note (Menu > Organizer > Notes)You can register your own notes here.Using your calculator (Menu > Organizer > Calculator)The calculator provides the basic arithmetic functions: addition, subtraction,multiplication and division .

17Internet Profiles. You can also manually enter an URL address and access the associated browser page.Note: An additional cost is incurred when connecting to this service and downloading content. Check your data charges with your network provider.SettingsSwitching your SIM cards (Menu > Settings > Dual SIM > Dual SIM switch)You can choose which SIM card you’re going to use between manually or automatically. Changing your phone settings (Menu > Settings > Phone) Enjoy the freedom of adapting how your LG-C520 works for your own style.• UART settings - User will be able to perform the operation from PC using modem for selected SIM card in UART settings (like AT command using HyperTerminal, PC dialup). User will be able to make the GPRS dialup on PC using the SIM which is selected in UART setting for e.g. if SIM1 is selected then user will be able to make the connection using selected SIM card.

18• Misc. settings - You can set the brightness and time of the display screen.Changing your security settings (Menu > Settings > Phone > Security) Change your security settings to keep your LG-C520 and the important information safe.• Anti-theft mobile tracker - When the handset is stolen, handset sends the SMS to the numbers configured by real owner. To activate the ATMT(Antitheft mobile tracker) feature, enter the security code. And you will need to set ATMT on, and configure the ATMT settings with Sender name, numbers. Default security code is “0000.” ATMT SMS will contain information about the stolen phone IMEI & number of the person who is using that handset.Activating SIM cards (Menu > Settings > Dual SIM > Dual SIM Settings)You can choose one or all of SIM cards when you would like to activate.

19Changing your display settings (Menu > Settings > Display)You can change the settings for the phone display.Changing your connectivity settings (Menu > Settings > Connectivity > Data account)Your connectivity settings have already been set up by your network operator, so you can enjoy your new phone from switch on. If you want to change any settings, use this menu. You can configure the Data account in this menu.Changing your Bluetooth settings (Menu >Settings > Connectivity > Bluetooth)• Power - Select Power as On/Off. • Visibility - Choose whether to Permanent visible, Temporary visible or Off your device to others.• my device - View new device by choosing search new device.• search audio device - View search audio device.• My name - Enter a name for your LG-C520.• Advanced - Set your Bluetooth settings for Audio path, Storage, Sharing permission

20and View your Bluetooth address by choosing My address.Note: When you use a Bluetooth headset , A2DP and AVRCP profiles are not supported while you play video. It means you will not listen video sound if you use Bluetooth headset.Note: Bluetooth file transferring function will be blocked under some applications running. (Voice call, Camera, Music Player, UMS/PCSync)Resetting your phone (Menu > Settings > Restore factory settings)You can initialize all factory defaults. You need Security code to activate this function.Installing LG PC Suite on your computer1. Go to www.lg.com and choose your country.2. Select Support and Go to Mobile Support.3. Follow the instructions on screen to complete the LG PC Suite Installation on your PC.

21Phone Software updateLG Mobile Phone Software update from internet For more information on using this function, please visit the http://update.lgmobile.com or http://www. lg.com/common/index. jsp ----> select country.This Feature allows you to update the firmware of your phone to the latest version conveniently from the internet without the need to visit a service centre.As the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure to check all instructions and notes that appear at each step before proceeding. Please note that removing the USB data cable or battery during the upgrade may seriously damage your mobile phone.

22Guidelines for Safe and Efﬁcient UseImportant InformationThis user’s guide contains important information about the use and operation of this phone. Read all information carefully for optimal performance and to avoid any damage or misuse of the phone. Any changes or modifications not expressly approved in this user’s guide could void your warranty for this equipment.Safety Guidelines WARNINGTo reduce the possibility of electric shock, do not expose your product to high humidity areas, such as bathroom or swimming pool.Keep the phone away from heat. Never store your phone in environment that may expose it to temperatures below 0°C or above 40°C, such as outdoor during snowstorm, or in your car in hot days. Exposure to cold or heat will result in malfunction, damage or permanent failure. Be careful when using your phone near other electronic devices. The RF emissions from mobile phones may

23affect nearby electronic equipment that not adequately shielded. You should consult manufacturers of any personal medical devices, as in the case of pacemakers and hearing aides, to determine whether they are susceptible to interference from cell phones.Turn off your phone in medical facilities or at gas stations. Never place your phone in microwaves, as it will cause the battery to explode.Important! Before using your phone, please read the SAFETY INFORMATION OF THE TELECOMMUNICATIONS INDUSTRY ASSOCIATION (TIA).Safety InformationRead these simple guidelines. Breaking the rules may be illegal or dangerous.More detailed information is provided in this user’s guide.•Neveruseanunapprovedbatterythatcould cause damages to the phone or the battery itself, or even explode.•Neverplaceyourphoneinamicrowaveoven, as this will result in an explosion of the battery.•Donotdisposeofyourbatteryinfireorwith hazardous or flammable materials.•Makesurethebatterydoesnotcomeintocontact with sharp-edged items, such as

24animal teeth or claws. This could cause a fire.•Storethebatteryinaplaceoutofthereach of children.•Becarefulsothatchildrendonotswallowany parts of the phone, such as rubber plugs (earpiece, parts that connect to the phone, etc.). This could cause asphyxiation or suffocation.•Disconnecttheplugandchargerfromthe outlet when the phone shows that the battery has been fully charged, because it may cause electric shock or fire hazard.•Wheninthecar,donotleaveyourphone,or install a hands-free kit, near the airbag. If wireless equipment is improperly installed, you can be seriously injured if the airbag is deployed.•Donotusemobilephonewhiledriving.•Donotusethephoneinareaswhereits usage is prohibited. (For example: in airplanes).•Donotexposethebatterychargeroradapter to direct sunlight, or use it in places with high humidity, such as bathroom.•Neverstoreyourphoneintemperatureslower than -20°C or higher than 50°C.•Donotuseharshchemicals(suchas alcohol, benzene, solvents, etc.) or detergents to clean the phone. This could

25cause fire.•Donotdropthephone,strikeit,orshakeithard. Such actions may harm the phone’s internal circuit boards.•Donotuseyourphoneinhighexplosiveareas, as this may generate sparks.•Donotdamagethepowercordbybending, twisting, pulling, or heating it. Do not use the plug if it is loose as it may cause fire or electric shock.•Donothandlethephonewithwethandswhile it is charging. This can cause electric shock or seriously damage your phone.•Donotdisassemblethephone.•Donotmakeoranswercallswhilechargingthe phone, which can cause a short circuit, electric shock, or fire.•Useonlybatteriesandchargersprovidedby LG. The warranty does not apply to products provided by other providers.•Onlyauthorizedpersonnelshouldservicethe phone and its accessories. Installation or service may result in accidents and consequently invalidate the warranty.•Donotholdorlettheantennacomeincontact with your body during a call.•Emergencycallscanbemadeonlywithina service area. To make an emergency call, make sure you are within a service area and the phone is on.

26•Useyouraccessories,suchasheadphonesor headsets, with caution, ensuring that the cables are plugged properly and that they do not touch the antenna unnecessarily.Information about the RF exposure from FCCWARNING! Read this information before operating the phone.In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards.The design of this phone complies with FCC guidelines and these international standards.CautionUse only the supplied antenna. Use of unauthorized antennas, or modifications, could impair call quality, damage the phone, void your warranty, or result in a violation of FCC regulations.Do not use the phone with a damaged antenna. A damaged antenna in contact with the skin could cause a singe. Contact your local dealer for an antenna replacement.

28device and its accessories must accept any interference received, including interference that could cause an undesired operation.Battery Precautions•Donotdisassemble.•Donotshort-circuit.•Donotexposetohightemperatures,over60°C (140 °F).•Donotincinerate.Battery Disposal•Pleasedisposeofyourbatteryproperly,orbring it to your wireless provider for recycling.•Donotdisposeofyourbatteryinfireorwithhazardous or flammable materials.Adapter Precautions (Charger)•Usingthewrongbatterychargercoulddamage your phone and void your warranty.•Theadapterorbatterychargerisonlydesigned for indoor use.•Donotexposethebatterychargeroradapterto direct sunlight, or use it in places with high humidity, such as the bathroom.Avoid damage to your ear•Damagetoyourhearcanoccurduetoconstant exposure to excessive high sound. We, therefore, recommend that you do not turn on or off the phone near your ear. We also recommend you be reasonable with the music and volume level.•Ifyoulistentomusic,pleaseensurethatthe

29volume level is adequate, so that you are aware of your surroundings. This is particularly important when attempting to cross a street.Notice: Open Source Software To obtain the corresponding source code under GPL, LGPL, MPL and other open source licences, please visit http://opensource.lge.com/ All referred licence terms, disclaimers and notices are available for download with the source code.TIA's Safety InformationThis includes complete security information on wireless phones from TIA (Telecommunications Industry Association).It's required, for CTIA Certification, the inclusion in the user manual of text covering pacemakers, hearing aids and other medical devices. It's encouraged the use of the remaining TIA language when relevant.Exposure to Radio Frequency SignalYour wireless handheld portable telephone is a lowpower radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with the safety

30standards previously set by both U.S. and international standards bodies:ANSI C95.1 (1992) *NCRP Report 86 (1986)ICNIRP (1996)Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).* American National Standards Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection.The design of your phone complies with the FCC guidelines (and those standards).Antenna CareUse only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations.Phone OperationNORMAL POSITION: Hold the phone as you would any other telephone with the antenna

31pointed up and over your shoulder.Suggestions for a more efficient operationFor your phone to operate most efficiently:•Donottouchtheantennaunnecessarily,when the phone is in use. The contact with the antenna affects call quality, and may cause the phone to operate at a higher power level than otherwise would be need.DrivingCheck the laws and regulations related to the use of wireless phones in the areas where you drive. Always obey these regulations. Also, if using your phone while driving, make sure to:•Payfullattentiontodriving;drivingsafelyisyour first responsibility;•Usehands-freeoperation,ifavailable;•Pullofftheroadandpark,beforemakingor answering a call, if driving conditions demand so.Electronic DevicesMost modern electronic equipment is shielded from RF signals.However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.

32PacemakerThe Medical Industry Manufacturers Association recommends a minimum distance of fifteen (15) centimeters, or six (6) inches, between a handheld wireless phone and a pacemaker, in order to avoid potential interference between them.These advices are consistent with independent researches, and with recommendations based on wireless technology research.People with pacemakers should:•ALWAYSkeepthephoneatleastfifteen centimeters (six inches) from their pacemaker, whenever the phone is turned on;•Notcarrythephoneinashirtpocket;•Usetheearoppositetothepacemaker,tominimize the potential interference;•Ifyouhaveanyreasontosuspectthatinterference is taking place, switch off your phone immediately.

33Hearing AidsSome digital wireless phones may interfere with some hearing aids. In the event of such interference, we recommend that you contact your service provider.Other Medical DevicesIf you use any other personal medical devices, consult your device manufacturer to determine if they are adequately shielded from external RF energy. Your doctor can help you obtain this information.Health Care FacilitiesTurn off your phone in health care facilities, whenever there are signs asking you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy.VehiclesRF signals may affect improperly installed or inadequately shielded devices in motor vehicles.Check with the manufacturer, or its representative, regarding your vehicle.You should also consult the manufacturer about any equipment that has been added to your vehicle.

34Facilities with signsTurn off the phone in any facility where warning signs request you to do so.AirplanesFCC regulations prohibit the use of phones while in the air. Turn off your phone before boarding an airplane.Blasting AreasTo avoid interfering with blasting operations, turn your phone off when in a 'blasting area' or in areas with signs that read: 'Turn off two-way radios' . Obey all signs and instructions.Potentially Explosive AtmosphereTurn off the phone when in an area with a potentially explosive atmosphere, and obey all signs and instructions.Sparks in such areas could cause an explosion or fire that could result in personal injury or death.Areas with a potentially explosive atmosphere are often clearly marked, but not always. Among the potentially dangerous areas are:

35Fueling areas (such as gas stations), areas below deck on boats, facilities where chemical products are transferred or stored, vehicles using liquefied petroleum gas (as propane or butane), areas where the air contains chemicals or particles (such as grain, dust or metal powders), and any other areas where you would normally be advised to turn off your vehicle engine.For vehicles equipped with air bagsAir bags inflate with strong force. Do not place objects in the area over the air bag or in its deployment area, including wireless equipment, either installed or portable.Serious injuries could occur if wireless equipment is improperly installed into the car when the air bag inflates.Safety InformationRead and observe the following information for the safe and proper use of your phone, and to prevent any damage.Also, keep the user's guide in an accessible place at all times after reading it.

36Charger, Adapter and Battery Security•Thechargerandadapteraredesignedonlyfor indoor use.•Disposeofyourbatteryproperly,orbringitto your wireless provider for recycling.•Thebatterydoesn’tneedtobefullydischarged before recharging.•OnlyuseLGapprovedchargersthatarespecifically made for your phone model, since they are designed to maximize the battery life.•Donotdisassembleorshort-circuitit.•Keepthemetalcontactsonthebatteryclean.•Replacethebatterywhenitnolongerprovides acceptable performance. The battery can be recharged several hundred times before replacement.•Chargethebatteryafterlongperiodswithout use to maximize its life.•Thebatterylifewillvarydependingon usage patterns and environmental conditions. •Intensiveuseofbacklighting,browser,andpacket data connectivity affect battery life and talk/standby times.

37•Theroleofself-protectioninterruptsthephone when its operation is in an abnormal state. In this case, remove the battery from the phone, reinstall it, and turn on the phone.Explosion, Shock and Fire Danger•Donotplacethephoneinaplaceexposedto excessive dust, and keep the minimum required distance between the power cord and heat sources.•Unplugthepowercordbeforecleaningthephone, and clean the power plug whenever it is dirty.•Whenusingthepowerplug,makesureit is firmly connected. Otherwise, it can overheat or start a fire.•Placingthephoneinapocketorbagwithout covering the receptacle (power plug pin), metallic articles (such as a coin, clip or pen) may short-circuit the phone. Always cover the receptacle when not in use.

38•Donotshort-circuitthebattery.Metalitems, such as coins, paper clips, or pens, in your pocket or bag may cause a shortcircuit between the + and - terminals of the battery (metal strips on the battery). The short-circuit of the terminals may damage the battery and cause an explosion.General Notice•Usingadamagedbattery,orinsertingitinto the mouth can cause serious injuries.•Donotplacethephoneinproximitytoitems containing magnetic components, such as credit cards, calling cards, bank books, or subway tickets. The phone magnetism may damage the data stored in the magnetic strip.•Talkingonthephoneforalongperiodoftime may reduce call quality, because of the heat generated during use.•Whenthephonehasnotbeeninuseforalong time, store it in a safe place, with the power cord unplugged.•Usingthephoneclosetoareceivingequipment (such as TV or radio) may cause interference.

39•Donotusethephoneiftheantennaisdamaged. If a damaged antenna contacts skin, it may cause a slight singe. Contact an LG Authorized Service Facility to replace the damaged antenna.•Donotimmerseyourphoneinwater.Ifthis happens, immediately turn it off and remove the battery. If your phone does not work, take it to an LG Authorized Service Facility.•Thepowersupplycontainselementsthat could be harmful to your health, if components are handled directly. If this happens, we recommend immediate hand-washing.•Donotpaintthephone.•Datastoredinyourphonemightbedeleted due to careless use, hardware repair or software upgrade. Please backup your important phone numbers (ringtones, text or voice messages, images, and videos might also get deleted). The manufacturer is not liable for damages due to loss of data.

40•Whenusingthephoneinpublicplaces,you may set the ringer on vibrate to avoid disturbing others.•Donotswitchthephoneon/offwhileitisin your ear.

41There are various accessories for your mobile phone. You can select these options according to your personal communication requirements.Travel AdapterStandard BatteryUser Guide LG-C520HeadsetNOTE •AlwaysusegenuineLGaccessories.Failuretodothismayinvalidateyourwarranty.•Accessoriesmaybedifferentindifferentregions;pleasecheckwithourregionalservicecompany or agent for further enquires.Accessories

43Problem Possible SolutionTelephone cannot be switched onPlease take out battery and insert again. Then press Power key to power on the phone.Battery empty Charge battery. Check charging indicator on display.The battery doesn’t charge properly or the phone sometimes turns itself offWipe the charging contacts, both on the phone and on the battery, with a clear soft cloth.Usage time of battery becomes shorterIf the battery time is short, it may be due to the user environment, a large volume of calls, or weak signals.Charging error—Temperature out of rangeMake sure the ambient temperature is right, wait for a while, and then charge again.Troubleshooting

44Problem Possible SolutionCharging error—Wrong chargerOnly use original LG accessories.Charging error—Battery defectiveReplace battery.Charging error—No battery icon appears when chargingThe battery is empty or has been not used for a long time. It may take a while before the battery icon appears on the screen. Forgot the phone code or passwordThe default phone code is “0000”.Enter PUK The PIN code has been entered incorrectly three times in succession, and the phone is now blocked. Enter the PUK supplied by your service provider.

45Problem Possible SolutionLoss of Network You may be in a weak signal area. Move and try again. You are trying to access an option for which you have no subscription with your service provider. Contact the service provider for further details.You have entered a number but it was not dialedBe sure that you have pressed Call key.Be sure that you have accessed the right network service.Be sure that you have not set an outgoing call barring option.Be sure that you have entered the area code.Your correspondent cannot reach youBe sure that your phone is switched on. Be sure that you are accessing the network service. Be sure that you have not set an incoming call barring option.

46Problem Possible SolutionYour correspondent cannot hear you speakingBe sure that you have switched off the loudspeaker. Be sure that you are holding the phone close enough to your mouth. The microphone is located at the bottom of the phone.The voice quality of the call is poorCheck the signal strength indicator on the display. The number of bars indicates the signal strength. Try moving the phone slightly or moving closer to a window if you are in a building.No number is dialed when you recall a contactUse the Phonebook Search feature to ensure the number has been stored correctly. Resave the number, if necessary.Cannot use the BrowserYour subscription does not include data capability. You will need to contact your service provider to enable the service.

47Problem Possible SolutionIf the above guidelines do not help you to solve the problemTake note of the model number of your mobile phone and a clear description of the problem. Contact your phone dealer or LG Service Center for help.