LG Electronics USA CR820 WCDMA & LTE Wireless Router with WLAN User Manual

LG Electronics MobileComm USA, Inc. WCDMA & LTE Wireless Router with WLAN

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CR820 User Manual HTML Version

User Manual

ENGLISH

User Guide

CR820

MFL67846801 (1.0) www.lg.com

CR820

User Guide

ENGLISH

Supplied Accessories .....................................3

Precautions....................................................4

Before Using this Terminal .............................8

Setting Up ....................................................34

Connecting to the Internet ...........................45

Settings .......................................................46

Overseas Use ...............................................80

Troubleshooting ...........................................82

Guidelines for safe and efficient use ............96

Contents

CR820 Terminal

(including the warranty)

CR820 INSTRUCTION

MANUAL

Back Cover Data cable

Travel Adapter

Battery Pack IMEI Label

SSID: CR820_EF31C1E0

Security Key: B83A3F60

351876050000001

*351876050000001*

Supplied Accessories

Precautions

Technical data

Ambient temperatures

Max: +35°C (discharging), +45°C (charging)

Min: 0°C

Battery information and care

•You do not need to completely discharge

the battery before recharging. Unlike

other battery systems, there is no

memory effect that could compromise the

battery's performance.

•Use only LG batteries and chargers. LG

chargers are designed to maximise the

battery life.

•Do not disassemble or short-circuit the

battery.

•Keep the metal contacts of the battery

clean.

•Replace the battery when it no longer

provides acceptable performance. The

battery pack may be recharged hundreds

of times before it needs replacing.

•Recharge the battery if it has not been

used for a long time to maximise

usability.

•Do not expose the battery charger to

direct sunlight or use it in high humidity,

such as in the bathroom.

•Do not leave the battery in hot or cold

places, as this may deteriorate battery

performance.

•There is risk of explosion if the battery is

replaced with an incorrect type.

•Dispose of used batteries according to

the manufacturer's instructions. Please

recycle when possible. Do not dispose as

household waste.

•If you need to replace the battery, take it

to the nearest authorised LG Electronics

service point or dealer for assistance.

•Always unplug the charger from the wall

socket after the phone is fully charged to

save unnecessary power consumption of

the charger.

Precautions

•Actual battery life will depend on network

configuration, product settings, usage

patterns, battery and environmental

conditions.

•Make sure that no sharp-edged items

such as animal’s teeth or nails, come

into contact with the battery. This could

cause a fire.

Adapter

•Charge the battery pack in a place with

an ambient temperature between 0°C

and 45°C.

•Do not charge the battery pack in the

following areas.

- In areas of excessive humidity, dust or vibration

- Near land-line phones, TVs or radios

•It is normal for the adapters to become

warm while using or charging the

terminal. You can continue to use it.

•Use the DC adapter only when the car

engine is running.

- Otherwise, the car battery may be exhausted.

•Do not give a strong impact to the adapter.

Also, do not deform the charging terminals.

Malfunction may result.

Micro USIM

•Do not put excessive force on the Micro

USIM when inserting or removing it into

this terminal.

•Do not insert and use the Micro USIM

with another IC card reader/writer. Please

note that you are wholly liable for any

damage or malfunction as a result of

such action.

•Always keep the IC portion of the Micro

USIM clean.

•Clean the Micro USIM with a soft, dry

cloth (Lens cleaning cloth).

•Be sure to keep a separate note of the

information registered to this terminal.

Claro assumes no responsibility for the loss of

any of your data.

•Visit service center to return the

expended Micro USIM for the

environmental purpose.

•Do not scratch, touch carelessly or short

circuit the IC portion.

Data loss or malfunction may result.

•Do not drop or give shock to the Micro

USIM.

Malfunction may result.

Before Using this Terminal

Names of Parts and Functions

Display

Power button: Hold down the button for over

2 seconds to turn on or off.

Wi-Fi button: Hold down the button for over

2 seconds to set/cancel power saving mode.

During power saving mode, wireless LAN

function and network communication function

are off. When the display has gone off, press

the Power button to lighten the display, then

press the Wi-Fi button.

WPS button: Hold down the button for over

2 seconds to connect the other wireless LAN

device to the wireless LAN of this terminal

using WPS function (Unavailable when WEP

is set). When the display has gone off, press

the Power button to lighten the display, then

press the WPS button.

Back cover: Removing the back cover, the

Micro USIM slot guide is under the battery

pack.

External connector: This connects to AC

Adapter or microUSB Connection Cable.

NOTE: When this terminal is put on the

metal objects such as a steel desk or table,

the performance of the antenna is affected

and the communication speed may become

lower.

Before Using this Terminal

Display Overview

The signs (icons) that appear on the display

indicate these states (press the power

button to display the icons):

Levels of radio wave reception

Strong Weak

Types of networks available during

connection

LTE

3G (HSDPA/HSUPA, W-CDMA)

Internet connection is unavailable when

an icon shows not connected appears

on the display of this terminal.

Activating global roaming

States of network connection

Connected

Not connected

Pending state of connection

WPS function available

Wi-Fi auto off function set

Battery level

High Low

Blinking: The battery is almost

exhausted. Charge the battery.

Wireless LAN function ON

It disappears when wireless LAN

function is OFF.

Number of connecting terminals to

wireless LAN

Network data usage

The amount of data communication

is displayed. Data communication

in overseas is not be added to this

amount. Also, the amount of data

communication within the international

roaming area is not displayed.

Before Using this Terminal

•Indicators

The display shows the charging state of

battery pack, wireless LAN states, name

of the connecting network, etc.

(Examples are shown below.)

Charging Activating WPS

function

Battery is exhausted Activating Wi-Fi

Disconnecting Wi-Fi

Using Micro USIM

A Micro USIM is an IC card that stores

personal information such as your phone

number. Without the Micro USIM installed

in this terminal, you cannot use data

communication. For details on handling

the Micro USIM, refer to the Micro USIM

manual.

Only the Micro USIM can be used in this

terminal.

Inserting the Micro USIM

When inserting the Micro USIM, hold this

terminal with both hands.

•Turn the power off and remove the

battery pack before attaching the Micro

USIM.

With the IC chip side down, insert a

Micro USIM under the Micro USIM slot

guide in the direction of arrow.

Before Using this Terminal

Notch

Micro USIM slot guide

Notch

(gold)

Removing the Micro USIM

When removing the Micro USIM, hold this

terminal with both hands.

•Turn the power off and remove the

battery pack before removing the Micro

USIM.

Slide the Micro USIM in the direction of

arrow to remove.

NOTE

•DonotlosetheremovedMicroUSIM.

•CheckbothsidesoftheMicroUSIM.

•Becarefulnottotouchorscratchthe

Micro USIM IC.

•InsertingaMicroUSIMinthereverse

direction may cause malfunction.

•InsertingorremovingtheMicroUSIMwith

an excessive force

Security Codes

A Micro USIM has PIN1 (Personal

Identification Number) code.

The PIN1 code is a 4 to 8-digit security

code to be entered every time this terminal

is turned on for user verification to prevent

any unauthorized use by others.

Before Using this Terminal

If your Micro USIM is set to require a

PIN1 code, data communication cannot

be performed until the PIN1 code is

entered.

Use the Micro USIM before verifying the

PIN1 code, or set the Micro USIM not to

verify the PIN1 code in advance.

•Changing PIN1 Code

You can change the PIN1 code to any

number. To prevent any unauthorized use

by third parties, change it to your original

number.

If you improperly enter the PIN1 code for

3 times in a row, further entry is locked

automatically (PIN1 Lock), so be sure to

keep a separate note of the numbers you

set.

- “Changing the Security Code (Modify

PIN code)”

•Unblocking PIN Code

The unblocking PIN code is the number in

8 digits used to unblock the PIN1 code.

Details are written in the application of

the contract (a duplicate copy) during

the subscription. You cannot change the

unblocking PIN code.

If you improperly enter the unblocking

PIN code for 10 times in a row, the Micro

USIM locks automatically.

Caution

•DonotsetPIN1codetonumbersthatcan

be easily guessed, such as “birth date”,

“part of your phone number”, “numbers

from address or room number”, “1111”,

“1234”, etc. Also, make a note of your

PIN1 code and keep it well.

•KeepyourPIN1codeawayfrombeing

known by other people. Claro assumes no

responsibility for the loss of any of your

data results from abuse of PIN1 code.

Before Using this Terminal

Logging-in to MOBILE ROUTER CR820 PIN1

code Verification screen appears

Enter PIN1 Code

Incorrect entry 3 times in a row

Enter Unblocking PIN Code

Available to set a

new PIN1 code

Incorrect entry 10

times in a row

Contact a service

center

Attaching and Detaching the

Battery Pack

Use the Battery Pack for this terminal.

NOTE: Always turn off this terminal before

removing the battery pack. If the battery

pack is removed while the power is on, this

terminal may not work correctly.

Attaching the Battery Pack

When attaching the battery pack, hold this

terminal with both hands.

Insert a fingernail into the groove at the

bottom of this terminal, and pull up in

the direction of arrow while pressing

in the direction of arrow to remove

the back cover.

Back cover Groove

•Do not remove the back cover as

described below.

Do not remove the back cover

by inserting a fingernail into a

part other than the groove.

Before Using this Terminal

Do not slide the back cover.

Align the metal contacts of both the

battery pack and this terminal, attach

the battery pack in the direction , and

then push it down in the direction .

Fit the depressions of the battery pack into

the projections of this terminal.

Projections

Check the direction of the back cover

and attach it to the terminal. Press each

tab to close it firmly.

Detaching the Battery Pack

When attaching the battery pack, hold this

terminal with both hands.

Insert a fingernail into the groove at the

bottom of this terminal, and pull up in

the direction of arrow while pressing

in the direction of arrow to remove

the back cover.

Before Using this Terminal

Back cover Groove

Put your fingertip at the concave part

of this terminal, press in the direction

, lift it in the direction , and then

remove it in the direction .

Projections

Check the direction of the back cover

and attach it to the terminal. Press each

tab to close it firmly.

Charging

Battery pack life

•The battery pack is a consumable item.

The usable time decreases every time the

battery pack is recharged.

•When the usable time after each recharging

shortens by approximately half compared to

a new battery pack, it is recommended that

the battery pack be replaced with a new

one as soon as possible. The battery pack

may swell as the battery life is near its end

depending on the battery pack condition,

but it is not a malfunction.

Before Using this Terminal

•If you make communication while the

battery pack is being charged, the battery

life may be shortened.

Charging

•To use an AC adapter overseas, the

compatible conversion plug adapter is

required. Do not charge the battery pack

with a transformer designed for overseas

trips.

•To charge the battery pack with the AC

or DC adapter, make sure that the battery

pack is inserted into this terminal.

•Plug or unplug the connector slowly and

securely avoiding excessive force.

•If you start charging the fully drained

battery pack, this terminal may not be

turned on for a while.

•If you make communication while charging,

the inside of this terminal may become

hot and charging may stop. In this case,

end the functions in use and wait until this

terminal becomes cool down, and then try

charging again.

•Depending on the usage condition, charging

may stop before the battery level becomes

100%. In this case, remove the battery

pack and attach it again to continue

charging.

•Do not remove the battery pack while

charging. If the battery pack is removed,

the power does not correctly turn on or

the battery is not correctly charged. In

that case, remove the battery pack and all

cables from this terminal, and reconnect

them.

Approximate battery pack usage &

charging time

The usage time may vary depending on the

operating environment and the battery pack

deterioration.

Continuous

communication

time

LTE Approx.

4 hours

3G (HSDPA/

HSUPA,

W-CDMA)

Approx.

5 hours

Before Using this Terminal

Continuous

stand-by time

LTE Approx.

160 hours

3G (HSDPA/

HSUPA,

W-CDMA)

Approx.

320 hours

Battery pack

charging time

AC Adapter Approx.

200 minutes

USB Approx.

270 minutes

•Continuous communication time is the

approximate usage time when you can

normally send and receive radio waves.

•Continuous stand-by time is approximate

usage time when moving with normal

radio wave reception level.

•Communication time or operating time

may be reduced by half depending

on the battery level, set functions,

operating environment such as ambient

temperature, or radio wave reception

level (poor or weak radio wave reception

level).

•Depending on network conditions in

the country you stay, usage time may

become shorter than the described

values.

•The estimated charging time is the

duration of time to charge a fully drained

battery pack with this terminal turned off.

The charging time becomes longer with

this terminal turned on.

Turning Power On/Off

Turning Power On

When this terminal is turned off, hold

down the power button for over 2

seconds.

Before Using this Terminal

Turning Power Off

When this terminal is turned on, hold

down the power button for over 2

seconds.

Available Communications

Basic Usage

You can perform data communication at

a speed of up to 100Mbps* for receiving

data and up to 50Mbps* for sending data

by connecting up to 10 Wi-Fi devices

compatible with wireless LAN function.

* Communication speed is theoretical

values when sending and receiving data

which does not show the actual ones. The

actual communication speed depends on

communication environment and network

congestion.

Network

Wireless LAN

CR820PC, game console,

etc.

Wireless LAN

You can connect up to 10 Wi-Fi devices

compatible with wireless LAN (IEEE 802.11

b/g/n) simultaneously.

•This terminal supports WPS function.

When your wireless LAN terminal

supports WPS function, you can set up

the wireless LAN connection easily.

•This terminal cannot connect to a

wireless LAN access point.

NOTE:

•Notethathighcommunicationfeesare

charged when performing communications

with large amount of data such as

browsing websites with many graphics or

downloading data.

•Datacommunicationmaytakemore

time or become difficult to connect

depending on the network congestion.

For customers who use a large amount

of data communication, it may have

difficulties in sending and receiving data

on time. Also, data communication may

get disconnected when a large amount

Before Using this Terminal

of data communication occurs at a time

or within a certain period of time, when

being connected for a long time or when

connecting several times in a row within a

certain period of time.

•ThisterminaldoesnotsupportRemote

Wakeup.

•ThisterminaldoesnotsupportFAX

communication.

Usage Notes

•User authentication to access

networks

The ID and password will be provided

by the network administrator of your ISP

or the access point. For details, contact

your provider or access point network

administrator.

Internet connection is unavailable when

“Not connected” icon appears on the

display of this terminal.

•Requirements for communication

The following conditions must be met

to perform communications using this

terminal. However, a connection may not

be established if traffic is heavy at the

base station or if radio waves are weak.

- This terminal must be in service area.

- The access point corresponds to the

data communication.

Attaching and Detaching this

Terminal to/from a PC

Attach this terminal to a PC to charge this

terminal with microUSB Connection Cable.

Attaching to a PC

USB

connector

microUSB connector

(with the inscribed B side up)

Before Using this Terminal

Turn on a PC.

With the inscribed B side up, insert the

microUSB connector of the microUSB

Connection Cable straight to the external

connector of this terminal.

Insert the other connector of microUSB

Connection Cable to the USB port of

the PC.

 •Forthefirsttimeconnectionafter

purchasing, the CR820 driver setup

screen appears by zero-install function

only for Windows version. Follow the

onscreen instructions to install the driver.*

The driver is necessary only when

updating software. After installation,

the shortcut of Connection Manager is

created on the desktop screen.

Depending on the OS settings,

“Auto start” screen may appear. When

the screen appears, select LGERouter_

ModemDriver and choose Setup

Language either "English" or "Polish" and

click "Next".

* Do not cancel the driver installation halfway

or remove this terminal. Without the driver,

Software update cannot be performed.

Detaching from a PC

Remove microUSB Connection Cable.

Setting Up

Before using this terminal, make settings to

connect your wireless LAN terminal to this

terminal's wireless LAN.

You can also change the wireless LAN

and other settings according to your

environment.

Operating Environments

Use this terminal under the following

operating environments.

Item Requirement

PC Main

Unit

PC/AT compatible computer and

Mac More than 800 × 600 dots

for display resolution and High

Color 16 bits are recommended

WindowsXPSP3

Windows Vista SP2

Windows 7 SP1

MacOSX10.6.8/10.7.3

Setting Up

Item Requirement

Required

Memory

WindowsXP:256MBormore

Windows Vista: 512MB or more

Windows 7: 1GB or more (32bit),

2GB or more (64bit)

MacOSX10.6.8:1GBormore

MacOSX10.7.3:2GBormore

Hard Disk

Space

100MB or more free disk space

*1 Claro does not guarantee the operation

under the environment of OS which is

upgraded, added or modified.

*2 Required memory or available hard disk

space may vary depending on the system

environment of a PC.

*3 This is only for Mac with Intel CPU.

NOTE: The software may not work depending

on your operating system environment and

type of device. Claro does not guarantee any

inquiry or operation other than the operation

environment described in this manual.

Setting Up

Flow of Setup

Setup is made in the following procedure.

Connect your wireless LAN terminal to this

terminal's wireless LAN

Setting the Internet connection

•ForClaro,thissettingisnotnecessary.

•Forsettingprocedures,see“Registeringthe

Access Point Settings (Profile)”.

NOTE:

To change this terminal's setting, connect

this terminal to a PC, change the setting,

and then connect the other wireless LAN

terminal.

* You can change this terminal's setting

with the console other than a PC, which is

equipped with a browser. However, some

menus and some browser types may be

unavailable.

Connecting to a Wireless LAN

Terminal

Setting procedures vary depending on the

wireless LAN you use. The procedures for the

following terminals are described here.

•Windows PC (For Windows 7/Windows Vista)

•WindowsPC(ForWindowsXP)

•Mac

•iPad

•iPod touch

•Nintendo DS

•PSP

•WPS compatible wireless LAN terminal

NOTE:

•Makeoneofthesesettingswhenyou

connect this terminal to each terminal

for the first time. Once you have set, the

terminal connects to it automatically only

by turning power on.

•ToconnecttoawirelessLANwithout

WPS function, entering SSID and Security

key (WPA/WPA2 shared key) set to this

terminal is required. Confirm it in advance.

•Thisterminalcanconnectupto10

wireless LAN terminals simultaneously.

Setting Up

•ForWindowsPCandMac,youneedto

administrative right beforehand.

•SSID and Security key (WPA/WPA2

shared key) printed area

Check SSID and Security key (WPA/WPA2

shared key) on the included “Wireless

LAN Initialization Sticker”. Also, SSID and

Security key (WPA/WPA2 shared key)

is printed on the sticker inside of this

terminal. Remove the battery pack to see

it.

SECURITY KEY

Connecting to Windows PC

The setting procedure when security mode

of this terminal is set to “WPA2-PSK/AES”

is described here.

For Windows 7/ Windows Vista

Hold down the power button of this

terminal for over 2 seconds.

This terminal turns on, and the wireless LAN

function turns on.

Turn on the wireless LAN function of

a PC.

(Start) Click “Control panel”

"Network and Internet” “Network and

sharing center)”.

“Network and sharing center” window

appears.

Click “Connect to a network”.

Click the item which shows SSID

(Default:“CR820_XXXXXXXX”)settothis

terminal, and click “Connect”.

In “Security key or pass phrase”, enter

Security key (WPA/WPA2 shared key) set

to this terminal, and click “OK”.

Click “Connect” for Windows Vista.

Select “Save this network” and “Start

this connection automatically”, and then

click “Close”.

For Windows 7, skip procedure 7.

Setting Up

For Windows XP

Hold down the power button of this

terminal for over 2 seconds.

This terminal turns on, and the wireless LAN

function turns on.

Turn on the wireless LAN function of

a PC.

Click Start “Control panel” “Network

and Internet” “Network connection”.

Double-click "Wireless network

connection".

Wireless network connection window appears.

Click the item which shows SSID

(Default:“CR820_XXXXXXXX”)settothis

terminal, and click “Connect".

In “Network key” and “Confirmation of

Network key”, enter Security key (WPA/

WPA2 shared key) set to this terminal,

and click “Connect”.

Connecting to WPS Compatible

Wireless LAN Terminal

NOTE:

•Settingproceduresvarydependingon

the wireless LAN terminal. Refer to the

instruction manual of your wireless LAN

terminal.

•WhenthePINcodeofWPSfunctionis

specified to your wireless LAN terminal,

you need to select “WPS PIN” in “WPS

type”, and set the specified PIN code to

“WPS PIN” in advance.

•Whenthesecuritymodeofthisterminal

is set to “WEP”, WPS function is not

available.

•When“SSIDBroadcast”is“Disable”,the

WPS function is not activated.

When “WPS type” is “Push button”

Hold down the power button of this

terminal for over 2 seconds.

This terminal turns on, and the wireless LAN

function turns on.

Setting Up

Set the wireless LAN function of the

target terminal to ON, and make the

WPS function setting as required.

The operation varies depending on the

terminal.

Perform the connecting operation of the

WPS function on the target terminal.

The operation varies depending on the

terminal.

Press the WPS button of this terminal for

over 2 seconds.

Follow the onscreen instructions of the

target terminal to on.

The operation varies depending on the

terminal.

When “WPS type” is “WPS PIN”

Hold down the power button of this

terminal for over 2 seconds.

This terminal turns on, and the wireless LAN

function turns on.

Start the web browser on PC which

is connected with the wireless LAN,

and login to the setting page (MOBILE

ROUTER CR820).

Set the wireless LAN function of the

target terminal to ON, and select

“WPSPIN” access.

Enter the 8-digit WPS PIN on the wireless

LAN terminal.

Enter the 8-digit WPS PIN displayed on

the wireless LAN terminal in WPS PIN

field of WPS setting page on MOBILE

ROUTER CR820 setting page, and click

[Apply].

When “WPS OK” is displayed, you could

access to WPS.

Making Other Settings

You can change the settings of this terminal

according to your environment by starting

Web browser on the PC connected via

wireless LAN and displaying the setting

page of this terminal.

* You can change this terminal's setting

with the console other than a PC, which is

equipped with a browser. However, some

menus and some browser types may be

unavailable.

For details, see “Settings”.

Setting Up

•Setting Wireless LAN

You can change the settings of wireless

LAN and the basic settings of LAN.

•Setting Network

You can change the settings of access

point and Micro USIM.

•Setting Security Functions

You can set the firewall function of this

terminal.

•Managing the system

You can use management functions of

this terminal, such as saving the settings,

confirmation of firmware version, etc.

Connecting to the Internet

Internet Connection

To connect to the Internet with this

terminal, the subscription to the Internet

service provider compatible with the service

and data communication is required.

the Internet service provider to Profile of

this terminal.

For details on the setting method, refer

to “Registering the Access Point Settings

(Profile)”.

•Up to 10 profiles can be registered.

•When connecting this terminal to Claro,

this setting is not necessary.

Connecting to the Internet

You can use the Internet by turning on this

terminal to connect automatically to the

access point set to the Profile. Check if

your wireless LAN terminal is connected to

the Internet.

For selection method of access point when

multiple Profiles are registered, refer to

“Searching network”.

Settings

Logging-in to MOBILE ROUTER

CR820

You can make various settings by starting

Web browser on a PC connected via

wireless LAN and displaying the setting

page (MOBILE ROUTER CR820).

NOTE:

•Youcanchangethisterminal'ssetting

with the console other than a PC, which is

equipped with a browser. However, some

menus and some browser types may be

unavailable.

•Thesettingpageofthisterminalsupports

the following Web browsers.

Windows: Microsoft Internet Explorer 6, 7,

8, 9, Firefox, Google Chrome,

Opera

 MacOSX:Safari5.0

* Depending on the browser, some

screens and items may not be displayed.

* Enable cookies on your browser (save

and accept).

Hold down the power button of this

terminal for over 2 seconds.

This terminal turns on, and the wireless LAN

function turns on.

Turn on a PC and the wireless LAN

function.

This terminal is connected to the PC via

wireless LAN.

•Whenconnectingforthefirsttime,wireless

LAN setup is required. For setting up, refer

to “Connecting to a Wireless LAN Terminal”.

Double click the shortcut of MOBILE

ROUTER CR820 on the desktop screen,

or start a Web browser and enter

“http://192.168.2.1/” in the address

entry field, then press Enter key.

“Login” screen appears.

•“192.168.2.1”isthedefaultsettingof

the private IP address of this terminal.

When the setting has been changed,

enter the private IP address you set.

Enter “Admin” in [Username] field, enter

the log-in password (default: “1234”) in

[Password] field, and then click [Login].

•In[Language]field,youcanselecta

language on the setting page.

Settings

When PIN1 code is set, “PIN1 code

verification” screen appears.

When “PIN1 code verification” screen

appears, enter PIN1 code in [PIN1 code]

field, and then click [Apply].

For details on PIN1 code, see “Security

Codes”.

Click [OK] when a message of PIN1 unlock

appears.

“Status” screen appears.

If there is latest version, a message from web

page is displayed on “Status” screen. For

updating procedure, see “Updating Software”.

NOTE: For your security, it is recommended

to change the default setting of log-in

password. For details, see “Changing Login

Password (Modify password)”.

The Setting Page Screen

Top menu

Click a menu item to switch the setting

page. You can select the following items.

•STATUS

•WLAN

•NETWORK

•SECURITY

•SYSTEM

The submenu appears for some items,

and you can switch the setting screen.

[Logout]

Click to log out from the setting page.

Settings

Setting screen

The setting items for the function

selected from the menu items appear.

Click to edit the setting.

Click to refresh the information on the

“Status” screen.

Confirming Connection/Setting

Conditions of this Terminal

Click [STATUS] in the top menu.

“Status” screen appears.

•Click[Refresh]torefreshtheinformation.

Network selection*: The connecting band

is displayed.

Network name*: The connecting network

name is displayed.

Signal strength* : The current level of

radio wave reception is displayed.

Wi-Fi status: The status of the wireless

LAN function is displayed.

Connected clients: The number of

currently connected terminals via wireless

LAN is displayed.

Wi-Fi auto off: The setting status of the

Wi-Fi auto off function is displayed.

WPS: The operating status of the WPS

function is displayed.

USIM card: Phone number of Micro USIM

is displayed.

Network data usage*: The current amount

of data communication is displayed. Data

communication in overseas is not be added

to this amount.

* When the Micro USIM is not inserted, the items

do not appear.

On the “Status” screen, “USIM card has not

been inserted properly or is invalid” appears.

Settings

Setting Wireless LAN

NOTE: When using wireless LAN overseas,

check the available frequency band, laws,

regulations or other conditions of the country

beforehand.

Setting Basic Functions of Wireless

LAN

In the top menu, click [WLAN].

In the submenu, click [Basic Setting].

On the setting screen, set the required

items.

SSID (Default: CR820_XXXXXXXX)

Set the network name (SSID) of the wireless

LAN. You can enter up to 32 letters with

one-byte alphanumeric, “-(hyphen)” and

“_(under bar)”.

Country (Default: CHILE)

Select a country name where this terminal is

used. (This field specifies the range of Wlan

channel.)

Channel (Default: Auto)

Select a channel of wireless LAN.

IEEE802.11 Mode: (Default: 802.11b/g/n)

Select an operation mode of wireless LAN.

- 802.11b/g/n

- 802.11b/g

- Only 802.11b

- Only 802.11g

- Only 802.11n

(When the security mode is set to “WEP”,

or when the mode is set to “WPA-PSK” or

“WPA2-PSK” and “TKIP” is selected, “Only

802.11n” or “802.11b/g/n” cannot be

selected.)

SSID Broadcast (Default: Enable)

Select whether to display SSID on the wireless

LAN terminal.

- Enable: SSID is displayed

- Disable: SSID is not displayed

Privacy separator (Default: Disable)

Select whether to prohibit communication

between wireless LAN terminals.

- Enable: Communication is prohibited

- Disable: Communication is not prohibited

Click [Apply] to save the setting.

Settings

Setting Wi-Fi auto off Function

In the top menu, click [WLAN].

In the submenu, click [Wi-Fi auto off].

On the setting screen, set the required

items.

Wi-Fi auto off (Default: Enable)

Select whether to set the wireless LAN

function to off automatically and power saving

mode when no client connection is made in a

certain period.

- Enable: The wireless LAN function is set

to off

- Disable: The wireless LAN function is not

set to off

• When Enable is set

Wi-Fi off time (min) (Default: 10)

When “Enable” is set to Wi-Fi auto off, select

the time (minutes) to set automatically to off.

- 10

- 30

- 60

Click [Apply] to save the setting.

Setting Security Mode of Wireless

LAN

In the top menu, click [WLAN].

In the submenu, click [Security].

On the setting screen, set the required

items.

Security mode (Default: WPA/WPA2-PSK

mixed)

Select the security mode of wireless LAN.

- Open

- WEP

- WPA-PSK

Settings

- WPA2-PSK

- WPA/WPA2-PSK mixed

Depending on the Security mode setting, the

following setting items are different.

• When Open is set

Limitation of clients (Default: 1)

The number of terminals which can be

connected is displayed (it cannot be

changed.).

• When WEP is set

WEP key1-4 (Default: XXXXX)

Enter WEP key.

You can enter 5, 10, 13 or 26 letters with

one-byte alphanumeric.

For 5-letter or 13-letter key, use a key with

one-byte alphanumeric (0-9, a-z, A-Z).

For 10-letter or 26-letter key, use

hexadecimal numbers (0-9, A-F).

Only the specified number of WEP key in

“Current WEP key” is judged for letter type

to enter.

Current WEP key (Default: 1)

Select the number of WEP key to use. For

Wireless LAN terminal which cannot specify

the index of WEP key (iPod touch and IPad,

etc.), WEP key 2-4 cannot be used.

Limitation of clients (Default: 10)

The number of terminals which can be

connected is displayed.

• When WPA-PSK is set

Encryption type (Default: TKIP)

Select the encryption type.

- AES

- TKIP

WPA shared key (Default: XXXXXXXX)

Enter Security key of WPA.

You can enter 8-64 letters with one-byte

alphanumeric.

For 64-letter key, use hexadecimal numbers

(0-9, A-F).

Limitation of clients (Default: 10)

The number of terminals which can be

connected is displayed.

• When WPA2-PSK is set

Encryption type (Default: AES)

Select an encryption type.

- AES

- TKIP

WPA2 shared key (Default: XXXXXXXX)

Enter Security key of WPA2.

You can enter 8-64 letters with one-byte

alphanumeric.

For 64-letter key, use hexadecimal numbers

(0-9, A-F).

Limitation of clients (Default: 10)

The number of terminals which can be

connected is displayed.

Settings

• When WPA/WPA2-PSK mixed is set WPA/

WPA2 shared key (Default: P40)

Enter Security key of WPA/WPA2.

You can enter 8-64 letters with one-byte

alphanumeric. For 64-letter key, use

hexadecimal numbers (0-9, A-F).

Limitation of clients (Default: 10)

The number of terminals which can be

connected is displayed.

Click [Apply] to save the setting.

Setting WPS Function

NOTE: WPS Function cannot be used when

“WEP” is set for “Security”.

In the top menu, click [WLAN].

In the submenu, click [WPS].

On the setting screen, set the required

items.

WPS (Default: Enable)

Select whether to use WPS function.

- Enable: WPS function is used

- Disable: WPS function is not used

• When Enable is set

WPS type (Default: Push button)

Select a type of WPS function.

- Enable only: When connect with WPS

type after pressing the WPS button of this

terminal (WPS function is not activated if

you press [Apply] button.)

- Push button: When you use the WPS button

or connect with WPS type after clicking

[Apply] button

- WPS PIN: When you connect by entering the

PIN code (8-digit number) for WPS

WPS PIN

Enter the specified PIN code.

Click [Apply] to save the selected WPS

setting.

The saved WPS setting is valid even after

restarting of this terminal.

Setting MAC Address Filter

In the top menu, click [WLAN].

In the submenu, click [MAC address

filter].

On the setting screen, set the required

items.

Settings

Restrict mode (Default: Disable)

Select an operation mode of MAC address

filter function.

- Disable: MAC address filter is not used

- Allow: Allows the connection only to this

terminal with the specified MAC address

- Deny: Prohibits the connection to this

terminal with the specified MAC address

• When Allow or Deny is set

Mac addresses entry field appears.

Enter the specified terminal's MAC address.

You can specify up to 10 MAC addresses.

Click [Apply] to save the setting.

Setting DHCP Function

In the top menu, click [WLAN].

In the submenu, click [DHCP].

On the setting screen, set the required

items.

IP address (Default: 192.168.2.1)

Set private IP address of this terminal.

Subnet mask (Default: 255.255.255.0)

Set subnet mask of LAN.

DHCP server (Default: Enable)

Select whether to use DHCP function.

- Enable: DHCP function is used

- Disable: DHCP function is not used

• When Enable is set

Start IP address (Default: 192.168.2.2)

Set the minimum IP address assigned to this

terminal.

End IP address (Default: 192.168.2.99)

Set the maximum IP address assigned to this

terminal.

Primary DNS (Default: 192.168.2.1)

Set IP address of primary DNS server.

Secondary DNS (Default: 0.0.0.0)

Set IP address of secondary DNS server.

Click [Apply] to save the setting.

Settings

Confirming Connected Clients

In the top menu, click [WLAN].

In the submenu, click [Connected clients].

The connected terminal's information

appears.

•Click[Refresh]torefreshtheinformation.

To disconnect, click in the

“Disconnect” field.

Setting UPnP Function

To use the application using the UPnP

function, set to “Enable” the UPnP function.

In the top menu, click [WLAN].

In the submenu, click [UPnP].

On the setting screen, set the required

items.

UPnP (Default: Disable)

Select whether to use the UPnP function.

- Enable: UPnP function is used

- Disable: UPnP function is not used

Click [Apply] to save the setting.

Setting Network

Setting Network mode Function

In the top menu, click [NETWORK].

In the submenu, click [Network mode].

On the setting screen, set the required

items.

Band (Default: Auto)

- Auto: Connect the LTE network or the 3G

network automatically.

- LTE only: Connect the LTE network only.

- 3G only: Connect the 3G network only.

Settings

Click [Apply] to save the setting.

Selecting a network

You can specify the network.

In the top menu, click [NETWORK].

In the submenu, click [Searching

network].

On the setting screen, set the required

items. Mode (Default: Auto)

Select whether to specify the network.

- Auto: The network to connect is

automatically selected.

- Manual: Select when you specify the

network. Click [Apply] to search the available

network and register it to [Operators].

• When Manual is set

Operators (Default: none)

Select a network to connect.

Click [Apply] to save the setting.

Registering the Access Point

Settings

settings. You can register up to 10 access

points.

•By default, the setting for Claro is

registered and you cannot delete it. When

using Claro, the following setting is not

necessary.

In the top menu, click [NETWORK].

In the submenu, click [Profile].

To register a new access point, click

[Add New].

Settings

• To edit an existing access point

In [Current profile], select an access point

to edit.

Follow Procedure 4.

Follow Procedure 6.

• To delete an existing access point

In [Current profile], select an access point

to delete.

Click [Delete].

Click [OK].

On the setting screen, set the required

items.

Profile name (Default: clarochile)

Enter an access point name. You can enter up

to 15 letters with one-byte alphanumeric.

APN (Default: bam.clarochile.cl)

Enter APN. You can enter up to 99 letters with

one-byte alphanumeric, “- (hyphen)”, “@ (at

mark)”, “. (period)” and “_ (under bar)”.

Username (Default: None)

Enter the user name specified by the provider.

You can enter up to 64 letters with one-byte

alphanumeric, “- (hyphen)”, “@ (at mark)”, “.

(period)” and “_ (under bar)”.

Password (Default: None)

Enter the password specified by the provider.

You can enter up to 32 letters with one-byte

alphanumeric, “- (hyphen)”, “@ (at mark)”, “.

(period)” and “_ (under bar)”.

Authentication (Default: CHAP)

Select the authentication method of the

access point.

- None

- PAP

- CHAP

To register a new access point, click

[Save].

Click [Apply] to save the setting.

Protecting the Terminal with the

Security Code

When this function is set, network

communication is locked and entering the

security code (PIN1 code) is required when

logging in to the setting page.

In the top menu, click [NETWORK].

In the submenu, click [PIN1 lock].

On the setting screen, set the required

items.

Settings

PIN1 lock status

The current setting condition is displayed.

- Enable: PIN1 lock is set

- Disable: PIN1 lock is canceled

• When Enable is set

PIN1 code to disable

Enter PIN1 code set to the Micro USIM card.

• When Disable is set

PIN1 code to enable

Enter PIN1 code set to the Micro USIM card.

Click [Apply].

When “Enabled” is set, hold down the

power button for over 2 seconds to turn

the power off, and then turn on again.

Unlocking PIN Lock

If you improperly enter the PIN1 code

for 3 times in a row, further entry is

locked automatically. In this case, enter

“Unblocking PIN Code” to unlock.

Enter the unblocking PIN code in [PUK

code] field.

Enter the new PIN1 code in the [New

PIN1 code] field.

In [Confirm PIN1 code] field, enter the

same PIN1 code as [New PIN1 code] for

confirmation.

Click [Apply].

Changing the Security Code

You can change the security code (PIN1

code).

•Changingsecuritycode(PIN1code)is

available only when PIN1 lock is set to

“Enabled”.

In the top menu, click [NETWORK].

In the submenu, click [Modify PIN1

code].

On the setting screen, set the required

items.

Settings

Current PIN1 code

Enter PIN1 code set to the Micro USIM card.

New PIN1 code

Enter the new PIN1 code.

Confirm PIN1 code

Enter the same code as [New PIN1 code] for

confirmation.

Click [Apply].

PIN1 code is changed.

Displaying Network data usage

The amount of data communication is

displayed. Data communication in overseas

is not be added to this amount. Also, the

amount of data communication in the

international roaming area is not displayed.

In the top menu, click [NETWORK].

In the submenu, click [Network data

usage].

On the setting screen, set the required

items.

Current data usage

Click [Refresh] to see the latest information.

Click [Reset] to reset the information of usage.

The usage is automatically reset in the

following cases.

- When the Micro USIM is replaced

Maximum data size (Default: Disable)

Select from KB, MB and GB, and enter the

valid value*.

* Valid value: Positive integer from 1 to

1024

Not available: Negative number, 0, decimal

point and anything other than the valid

value

* Even if maximum data size is set, data

communication will not stop when data

usage is over the maximum data size. It is

only for your reference.

Settings

Display on modem (Default: Enable)

Enable: The amount of data communication is

displayed on the display of this terminal.

Disable: The amount of data communication is

not displayed on the display of this terminal.

Click [Apply] to save the setting.

Setting Security Functions

Using Firewall Function

Unauthorized access via the Internet can be

blocked by using the Firewall function. Also,

you can set IP filter.

In the top menu, click [SECURITY].

In the submenu, click [Firewall].

On the setting screen, set the required

items.

Firewall (Default: Disable)

Set whether to activate the Firewall function.

- Enable: Firewall function is activated. You

can set IP filter.

- Disable: Firewall function is deactivated.

• When Enable is set

You can set IP filter.

IP address

When registering IP filter, enter source or

destination IP address.

Direction (Default: Source)

Specify the direction of communication to

interrupt.

- Source: Interrupt the access from the

specified IP address.

- Destination: Interrupt the access to the

specified IP address.

IP address filter list

List of registered IP filter appears.

- : Delete registered IP filter.

Click [Apply].

Discarding WAN Ping

You can discard the Ping request to access

from WAN to prevent answering and

block the IP information leakage from this

terminal and LAN terminals.

Settings

In the top menu, click [SECURITY].

In the submenu, click [WAN Ping

blocking].

On the setting screen, set the required

items.

WAN Ping blocking (Default: Disable)

Set whether to activate the WAN Ping

blocking function.

- Enable: Activate the WAN Ping blocking

function.

- Disable: Deactivate the WAN Ping blocking

function.

Click [Apply].

Managing the System

Changing Log-in Password

You can change the log-in password of the

setting page. You can enter only a 4-digit

number as a password.

In the top menu, click [SYSTEM].

In the submenu, click [Modify password].

On the setting screen, set the required

items.

Current password

Enter the current password.

New password

Enter the new password.

Confirm password

Enter the same password as [New password]

for confirmation.

Click [Apply].

The message “Password is changed

successfully” appears.

Click [OK].

Settings

Saving/Restoring the Setting Data

All setting data can be saved to a PC on

which the setting page is opened. Also,

saved setting data can be restored in this

terminal.

In the top menu, click [SYSTEM].

In the submenu, click [Backup &

Restore].

In the setting screen, make the following

procedures.

Backup to file

Click [Backup], specify the file name (Default:

webcm_config.cfg) and save the current

setting.

* Depending on the browser, the file name

cannot be specified.

Restore from file

Click [Refer to...] and specify the file to

restore.

Click [Apply].

Resetting the Settings

You can reset all settings of the setting

page to default. However, the amount of

data communication which is displayed on

the display cannot be reset. For resetting

the amount of data communication, see

“Displaying Network data usage”.

•You can also reset the settings by

pressing the buttons on this terminal.

In the top menu, click [SYSTEM].

In the submenu, click [Reset].

Click [Reset].

Click [OK].

Log out from the setting page and the

communication is disconnected.

Settings

Confirming the Version Information

In the top menu, click [SYSTEM].

In the submenu, click [Version].

The version information of firmware and this

terminal appears.

Make setting for Software Update.

Automatically check new S/W (Default:

ON)

- ON: Check the update file automatically.

- OFF: Check the update file manually.

• When ON is set

The confirmation message for software

update appears each time you log in. To make

the message not to appear, set to “OFF”.

• When OFF is set

Click [Check now] to check if you have any

update files, and a message appears when a

new file exists.

For update procedure, see “Updating

Software”.

When you have changed software

update setting, click [Apply].

Displaying the Inquiries

In the top menu, click [SYSTEM].

In the submenu, click [Help].

The information of the inquiry website, phone

number and the URL of Instruction Manual

(PDF) appears.

Overseas Use

Setting the Searching Methods

for Available Networks and

Access Point

Set an available network (communication

operator) at your current location manually

(Manual setting is possible only for using

overseas). You can make settings related to

network by logging-in to the setting page.

For details, see “Logging-in to MOBILE

ROUTER CR820”.

Click [NETWORK] in the top menu.

Click [Searching network] in submenu,

and set each items.

Mode*

Select whether to specify the access point

network.

- Auto: Network that can be connected is

automatically selected.

- Manual: Select to specify the network. Click

[Apply] to search the available access point

and register it to [Operators].

Click [Apply] to save the setting

contents.

Click [Logout].

NOTE:

While using overseas

- Some communication services may not be

available depending on the overseas carrier

or network.

Troubleshooting

Power source and charging problems

Symptom Check

Power does

not turn on

Check if the battery pack is inserted

correctly.

Check if the battery pack is

exhausted.

Symptom Check

Cannot

charge

Check the following.

•Checkifthebatterypackis

inserted correctly.

•Checkiftheadapter'spowerplug

is inserted to the outlet correctly.

•CheckifACAdapterisconnected

to this terminal correctly.

•CheckifACAdapterconnectoris

connected to microUSB Connection

Cable correctly.

•CheckifthePCturnsonwhen

using microUSB Connection Cable.

Troubleshooting

Operation problems

Symptom Check

This terminal

becomes

hot while

operating or

charging

This terminal, battery pack or adapter

may become hot while operating or

charging. There is no problem about

safety. Continue to use it.

Symptom Check

The usage

time

provided by

the battery is

short

Check the following.

•Checkifthisterminalisleftforalongtime

under the state out of the service area.

•Whenitisoutofservicearea,more

powers is consumed to search available

radio waves.

•Theusagetimeprovidedbythebattery

pack varies by the operation environment

and battery pack's deterioration.

•Thebatterypackisaconsumablepart.

Each time it is charged, the usage time

with each charging reduces. Even in the full

charge state, when the usage time is too

short, purchase a new battery pack of the

specified type.

Troubleshooting

Symptom Check

The power

turns off

or restarts

automatically

If the jack of battery pack is dirty, the

contact may become poor and the

power may shut off. If it is dirty, clean

with a dry cloth or cotton swab.

The Micro

USIM is not

recognized

Check if the Micro USIM is inserted in

the correct direction.

This terminal is not recognized

Symptom Check

This terminal

is not

recognized

by the PC

connected

with

microUSB

Connection

Cable

Check if this terminal is correctly

connected to the PC with microUSB

Connection Cable.

Remove microUSB Connection Cable

from the PC, restart the PC and

reconnect.

Symptom Check

This terminal

is not

recognized

by the PC

connected

with

microUSB

Connection

Cable

Uninstall CR820 driver and reconnect.

To uninstall the driver

• For Windows 7

Click (Start) “Control

panel” “Program”

“Program and function”.

- “Uninstall or modify program”

window appears.

Select “LG Router Driver” and

click “Uninstall”.

Click “OK”.

Symptom Check

This terminal

is not

recognized

by the PC

connected

with

microUSB

Connection

Cable

• For Windows Vista

Click (Start) “Settings”

“Control panel” “Program”

“Program and function”.

- “Uninstall or modify program”

window appears.

Select “LG Router Driver” and

click “Uninstall”.

Click “Continue”.

Click “OK”.

Troubleshooting

Symptom Check

This terminal

is not

recognized

by the PC

connected

with

microUSB

Connection

Cable

• For Windows XP

Click “Start” “Control panel”

“Add or delete program”.

- “Add or delete program”

window appears.

Select “LG Router Driver” and

click “Delete”.

Click “OK”.

Confirm that “W-TCP (Cancel

optimization of W-TCP function

(Recommended))” has selected,

and click “Complete”.

Problems with wireless LAN

Symptom Check

Cannot

connect the

wireless LAN

terminal

Check if the wireless LAN functions

of this terminal and the wireless LAN

terminal are turned on.

Check if the correct Security key is

set to the wireless LAN terminal.

If you forget the Security key set to

this terminal, see “Setting Security

Mode of Wireless LAN (Security)”

to reset Security key and make

connecting operation again.

Symptom Check

Cannot

connect the

wireless LAN

terminal

If the security mode other than WEP2-PSK

is set to this terminal, you need to make the

same settings for the target wireless LAN

terminal. For details, refer to the instruction

manual of your wireless LAN terminal.

• Example: Security mode is WEP

For Windows 7

Click (Start) “Control panel)”

“Network and Internet” “Network and Sharing

Center” “Manage Wireless Networks”

Right click the name of this terminal and

“Properties” “Security” tab Set following:

- Security Type: no authentication

- Encryption Type: WEP

- Network Security Key: WEP key of this terminal

whose number is selected in Key index

Symptom Check

Cannot

connect the

wireless LAN

terminal

• Example: Security mode is WEP

For Mac OS 10.7

[Apple] menu [System

Preferences...] [ [Network]

Select [Wi-Fi] on the left screen

[Edit network] on [Network] [ + ]

Enter any name in [Untitled] [OK]

Check [Display Wi-Fi status on menu

bar] [Details] Select [Wi-Fi] on

tab located in the upper of screen

[ + ] Enter network name Select

[WEP] in [Security] Enter WEP key

1 of this terminal in [Password]

[OK] [OK] Check [Wi-Fi ON] if

the status is [OFF], and [Apply]

Troubleshooting

Symptom Check

Cannot

connect the

wireless LAN

terminal

If the connection cannot be made

with the WPS function, refer to the

instruction manual of your wireless

LAN terminal, check the setting of

the WPS function, and then make

connecting operation again.

When connecting the wireless LAN

terminal to which PIN code from WPS

is specified, check if “WPS PIN” is

selected in WPS function settings

of this terminal and the correct PIN

code is set.

Communication problems

Symptom Check

Communications

are not possible

Check if signals are received in the

service area.

If a security code is set to the Micro

USIM, log in to the setting page and

enter PIN1 code.

Check the settings of this terminal

and the APN registration.

Depending on the radio wave

condition, the Internet connection

may not be available. In that case,

turn this terminal off and turn it

on again.

Symptom Check

Communications

are not possible

When connecting to the Internet

with this terminal, check that

other communication devices are

disconnected.

Internet connection is unavailable

when an icon shows not connected

appears on the display of this

terminal.

- Hold down the Wi-Fi button for more

than 2 seconds to turn on the Wi-Fi

function.

- Top menu of MOBILE ROUTER CR820

Click “ NETWORK” “Profile”, confirm

that the settings are correct.

Overseas use problems

Symptom Check

Cannot perform

communication

overseas

(when “out of

service area” is

displayed)

Change the network settings or the

setting of overseas communication

operator.

- Set “Searching network” to

“Manual”.

- Confirm “Profile” settings.

It may recover by turning this

terminal's power off and on.

Troubleshooting

Symptom Check

Communication

becomes

unavailable

suddenly while

using overseas

Check if the usage charge has exceeded

the limit.

If the charge has exceeded the limit, pay

the cumulative price.

LG Electronics USA CR820 WCDMA & LTE Wireless Router with WLAN User Manual

LG Electronics MobileComm USA, Inc. WCDMA & LTE Wireless Router with WLAN

User Manual

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