LG Electronics USA E410J Cellular/PCS GSM and Cellular WCDMA Phone with WLAN and Bluetooth User Manual 3

LG Electronics MobileComm USA, Inc. Cellular/PCS GSM and Cellular WCDMA Phone with WLAN and Bluetooth Users Manual 3

Contents

Users Manual 3

64
Camera
Viewing your saved photos
You can access your saved photos when in camera mode. Just tap the Gallery icon
and your Gallery will be displayed.
• To view more photos, scroll left or right.
• To zoom in or out, double-tap the screen or place two fingers and spread them apart
(move your fingers closer together to zoom out).
65
Video camera
Getting to know the viewfinder
Zoom – Zoom in or zoom out.
Video size – Touch to set the size (in pixels) of the video you are recording.
Brightness – This defines and controls the amount of sunlight entering the video.
Voice On/Off – Choose Off to record a video without sound.
Settings – Touch this icon to open the settings menu.
Camera mode – Touch this icon to switch to camera mode.
Start recording
Gallery – Touch to view the last video you recorded. This enables you to access your
gallery and view your saved videos while in video mode.
TIP! When recording a video, place two fingers on the screen and pinch to
use the Zoom function.
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Using the advanced settings
Using the viewfinder, touch to open all the advanced options.
Touch if you want to change the viewfinder menu.
Improves color quality in various lighting conditions.
Choose a color tone to use for your new view.
Activate this to use your phone's location-based services.
Auto review automatically shows you the video you just recorded.
Select storage to save videos.
Restore all video camera default settings.
Recording a quick video
1 Open the Camera application and touch the Video mode button.
2 The video camera viewfinder appears on the screen.
3 Hold the phone, point the lens towards the subject you wish to capture in your video.
4 Touch once to start recording.
5 A red light will appear at the top corner of the viewfinder with a timer showing the
length of the video.
6 Touch on the screen to stop recording.
Video camera
67
After recording a video
Your captured video will appear on the Gallery. Touch to view the last video you
captured.
Touch to record another video immediately.
Touch to send your video to others or share it via social network services.
Touch to view the Gallery of your saved videos.
Touch to delete the video.
NOTE: Additional charges may apply when MMS are downloaded while
roaming.
Watching your saved videos
1 In the viewfinder, tap .
2 Your Gallery will appear on the screen.
3 Tap a video to play it automatically.
Adjusting the volume when viewing a video
To adjust the volume of a video while it is playing, use the volume keys on the left-hand
side of the phone.
68
LG Unique Function
QuickMemo function
Use the QuickMemo function practically and efficiently; create memos during a call,
with a saved picture or on the current phone screen.
1 Enter the QuickMemo screen by pressing both the
Volume up and down keys for one second on the
screen you want to capture.
OR OR
Touch and slide down the status bar and touch
.
2 Select the desired menu option from Pen type,
Color, Eraser and create a memo.
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3 Touch in the Edit menu to save the memo with
the current screen.
NOTE: Please use a fingertip while using the QuickMemo function. Do not use
your fingernail.
Using the QuickMemo options
You can easily use the QuickMenu options when using the QuickMemo function.
Touch to keep the current memo on the screen and use the phone
simultaneously.
Selects whether to use the background screen or not.
Undo or Redo.
Selects the pen type and the color.
Erases the memo that you created.
Touch to send your memo to others or share it via social network services.
Saves the memo with the current screen in the Gallery.
Viewing the saved QuickMemo
Touch Gallery and select the QuickMemo album.
70
Multimedia
Gallery
You can store multimedia files in internal memory for easy access to all your multimedia
files. Use this application to view multimedia files like pictures and videos.
1 Touch > Apps tab > Gallery.
Open a list of catalog bars that store your multimedia files.
NOTE:
• Some file formats are not supported, depending on the software installed on
the device.
• Some files may not play properly, depending on how they are encoded.
Viewing pictures
Launching Gallery displays your available folders. When another application, such as
Email, saves a picture, the download folder is automatically created to contain the
picture. Likewise, capturing a screenshot automatically creates the Screenshots folder.
Select a folder to open it.
Pictures are displayed by creation date in a folder. Select a picture to view it full screen.
Scroll left or right to view the next or previous image.
Zooming in and out
Use one of the following methods to zoom in on an image:
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place to zoom in. Pinch to zoom out or double-tap to
return.
Playing videos
Video files show the icon in the preview. Select a video to watch it and tap .
The Videos application will launch.
71
Editing photos
When viewing an photo, tap the Menu key > Edit to use the use the advanced
editing options.
Deleting images
Use one of the following methods:
• In a folder, tap and select photos/Videos by ticking, and then tap on Delete.
• When viewing a photo/Video, tap .
Setting as wallpaper
When viewing an photo, touch the Menu key > Set image as to set the image
as wallpaper or to assign it to a contact.
NOTE:
• Some file formats are not supported, depending on the device software.
• If the file size exceeds the available memory, an error can occur when you
open files.
Videos
Your phone has a built-in video player that lets you play all of your favorite videos. To
access the video player, touch > Apps tab > Videos.
Playing a video
1 Touch > Apps tab > Videos.
2 Select the video you want to play.
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Multimedia
Touch to pause video playback.
Touch to resume video playback.
Touch to go 10 seconds forward.
Touch to go 10 seconds backward.
Touch to manage the video volume.
Touch to change the ratio of the video screen.
To change the volume while watching a video, press the up and down volume keys on
the left-hand side of the phone.
Touch and hold a video in the list. The Share, Delete, Details options will be displayed.
Music
Your phone has a built-in music player that lets you play all your favorite tracks. To
access the music player, touch > Apps tab > Music.
Add music files to your phone
Start by transferring music files to your phone:
• Transfer music using Media sync (MTP).
• Download from the wireless Web.
• Synchronize your phone to a computer.
• Receive files via Bluetooth.
73
Transfer music using Media sync (MTP)
1 Connect the phone to your PC using the USB cable.
2 Select the Media sync (MTP) option. Your phone will appear as another hard drive
on your computer. Click on the drive to view it. Copy the files from your PC to the
drive folder.
3 When you’re finished transferring files, swipe down on the Status Bar and touch USB
connected > Charge only. You may now safely unplug your device.
Playing a song
1 Touch > Apps tab > Music.
2 Touch Songs.
3 Select the song you want to play.
Touch to pause playback.
Touch to resume playback.
Touch to skip to the next track on the album or in the playlist.
Touch to go back to the beginning of the song. Touch twice to return to the
previous song.
Touch to find the files with YouTube.
Touch to manage the music volume.
Touch to set repeat mode.
Touch to set shuffle mode.
Touch to set the favourites.
Touch to see the current playlist.
74
Multimedia
To change the volume while listening to music, press the up and down volume keys on
the left-hand side of the phone.
Touch and hold any song in the list. The Play, Add to playlist, Share, Set as ringtone,
Delete, Details and Search options will be displayed.
NOTE:
• Some file formats are not supported, depending on the device software.
• If the file size exceeds the available memory, an error can occur when you
open files.
NOTE: Music file copyrights may be protected by international treaties and
national copyright laws.
Therefore, it may be necessary to obtain permission or a licence to reproduce
or copy music.
In some countries, national laws prohibit private copying of copyrighted
material. Before downloading or copying the file, check the national laws of
the relevant country concerning the use of such material.
75
Utilities
Setting your alarm
1 Touch > Apps tab > Alarms > .
2 After you set the alarm, your phone lets you know how much time is left before the
alarm will go off.
3 Set Repeat, Snooze duration, Vibration, Alarm sound, Alarm volume, Auto App
starter, Puzzle lock and Memo. Touch Save.
NOTE: To change alarm settings in the alarm list screen, touch the Menu key
and select Settings.
Using your calculator
1 Touch > Apps tab > Calculator.
2 Touch the number keys to enter numbers.
3 For simple calculations, touch the function you want to perform (+, –, x or ÷)
followed by =.
4 For more complex calculations, touch , select the Advanced panel, then
choose sin, cos, tan, log etc.
5 To check the history, tap the icon .
Adding an event to your calendar
1 Touch > Apps tab > Calendar.
2 On the top of the screen, you can find the different view types for the Calendar (Day,
Week, Month, Agenda).
3 Tap on the date for which you wish to add an event and touch .
4 Touch Event name and enter the event name.
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5 Touch Location and enter the location. Check the date and enter the time you wish
your event to start and finish.
6 If you wish to add a note to your event, touch Description and enter the details.
7 If you wish to repeat the alarm, set REPEAT, and set REMINDERS, if necessary.
8 Touch Save to save the event in the calendar.
Voice Recorder
Use the voice recorder to record voice memos or other audio files.
Recording a sound or voice
1 Touch > the Apps tab and select Voice Recorder.
2 Touch to begin recording.
3 Touch to end the recording.
4 Touch to listen to the recording.
NOTE: Touch to access your album. You can listen to the saved
recording. The available recording time may differ from actual recording time.
Sending the voice recording
1 Once you have finished recording, you can send the audio clip by touching .
2 Choose from Bluetooth, E-mail, Gmail, Memo or Messaging. When you select
Bluetooth, E-mail, Gmail, Memo or Messaging, the voice recording is added to the
message. You may then write and send the message as you usually would.
Utilities
77
Polaris Viewer 4
Polaris Viewer is a professional mobile office solution that lets users conveniently view
various types of office documents, including Word, Excel and PowerPoint files, anywhere
or anytime, using their mobile devices.
• Touch > Apps tab > Polaris Viewer 4.
Viewing files
Mobile users can now easily view a wide variety of file types, including Microsoft Office
documents and Adobe PDF, right on their mobile devices. When viewing documents
using Polaris Office, the objects and layout remain the same as in the original
documents.
Google+
Use this application to stay connected with people via Google’s social network service.
• Touch > Apps tab > Google+.
NOTE: This application may not be available depending on the region or
service provider.
Voice Search
Use this application to search webpages using voice.
1 Touch > Apps tab > Voice Search.
2 Say a keyword or phrase when Speak now appears on the screen. Select one of the
suggested keywords that appear.
NOTE: This application may not be available depending on the region or
service provider.
78
Utilities
Downloads
Use this application to see what files have been downloaded through the applications.
• Touch > Apps tab > Downloads.
NOTE: This application may not be available depending on the region or
service provider.
79
Internet
Use this application to browse the Internet. Browser gives you a fast, full-color world of
games, music, news, sports, entertainment and much more, right on your mobile phone
wherever you are and whatever you enjoy.
NOTE: Additional charges apply when connecting to these services and
downloading content. Check data charges with your network provider.
1 Touch > Apps tab > Internet.
Using the Web toolbar
Touch and hold the Web toolbar and slide it upwards with your finger to open.
Touch to go back one page.
Touch to go forward one page, to the page you connected to after the
current one. This is the opposite of what happens when you touch the Back
key, which takes you to the previous page.
Touch to go to the Home page.
Touch to add a new window.
Touch to access bookmarks.
Viewing webpages
Tap the address field, enter the web address and tap Go.
The Web
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The Web
Opening a page
To go to new page, tap > .
To go to another webpage, tap , scroll up or down, and tap the page to select it.
Searching the Web by voice
Tap the address field, tap , speak a keyword, and then select one of the suggested
keywords that appear.
NOTE: This feature may not be available depending on the region or service
provider.
Bookmarks
To bookmark the current webpage, touch > Save to bookmarks > OK.
To open a bookmarked webpage, tap and select one.
History
Tap > History to open a webpage from the list of recently-visited webpages. To
clear the history, tap Menu > Clear all history.
Chrome
Use Chrome to search for information and browse webpages.
1 Touch > Apps tab > Chrome.
NOTE: This application may not be available, depending on your region and
service provider.
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Viewing webpages
Tap the Address field, and then enter a web address or search criteria.
Opening a page
To go to a new page, tab > New tab.
To go to another webpage, tap , scroll up or down, and tap the page to select it.
Searching the Web by voice
Tap the address field, tap , speak a keyword and select one of the suggested
keywords that appear.
Syncing with other devices
Sync open tabs and bookmarks to use with Chrome on another device, when you are
logged in with the same Google account.
To view open tabs on other devices, tap Menu > Other devices.
Select a webpage to open.
To add bookmarks, tap .
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Accessing the Settings menu
1 On the Home screen, touch > Apps tab > Settings.
or
On the Home screen, touch > System settings.
2 Select a setting category and select an option.
WIRELESS & NETWORKS
Here, you can manage Wi-Fi and Bluetooth. You can also set up mobile networks and
switch to airplane mode.
< Wi-Fi >
Wi-Fi – Turns on Wi-Fi to connect to available Wi-Fi networks.
TIP! How to obtain the MAC address
To set up a connection in some wireless networks with MAC filters, you may
need to enter the MAC address of your LG-E410j in the router.
You can find the MAC address in the following user interface: touch Apps tab
> Settings > Wi-Fi > > Advanced > MAC address.
< Bluetooth >
Turn the Bluetooth wireless feature on or off to use Bluetooth.
< Mobile data >
Displays the data usage and set mobile data usage limit.
< Call >
Configure phone call settings such as call forwarding and other special features offered
by your carrier.
Fixed dialing numbers – Turn on and compile a list of numbers that can be called
from your phone. You’ll need your PIN2, which is available from your operator. Only
numbers within the fixed dial list can be called from your phone.
Settings
83
Save unknown numbers – Add unknown numbers to contacts after a call.
Voicemail – Allows you to select your carrier’s voicemail service.
Call reject – Allows you to set the call reject function. Choose from Call reject mode
or Rejection list.
Connection vibration – Vibrates your phone when the other party answers the call.
Privacy keeper – Hides the caller name and number for an incoming call.
Power button ends call – Allows you to select your end call.
Call forwarding – Choose whether to divert all calls when the line is busy, when there
is no answer or when you have no signal.
Call barring – Lock incoming, outgoing or international calls.
Call duration – View the duration of calls including Last call, Dialled calls, Received
calls and All calls.
Additional settings – Allows you to change the following settings:
Caller ID: Choose whether to display your number in an outgoing call.
Call waiting: If call waiting is activated, the handset will notify you of an incoming call
while you are on a call (depending on your network provider).
< More... >
Airplane mode – After switching to airplane mode, all wireless connections are
disabled.
Portable Wi-Fi hotspot – Allows you to share mobile network via Wi-Fi and you can
configure portable Wi-Fi hotspot settings.
Bluetooth tethering – Allows you to set your phone whether sharing the internet
connection or not.
VPN – Displays the list of Virtual Private Networks (VPNs) that you've previously
configured. Allows you to add different types of VPNs.
NOTE: You must set a lock screen PIN or password before you can use
credential storage.
84
Settings
Mobile networks – Set options for data roaming, network mode & operators, access
point names (APNs) etc.
DEVICE
< Sound >
Sound profile – Choose the Sound, either Vibrate only or Silent.
Volumes – Manage the volume of Phone ringtone, Notification sound, Touch feedback
& system, Music, video, games and other media.
Quiet time – Set times to turn off all sounds except alarm and media.
Ringtone with vibration – Vibration feedback for calls and notifications.
Phone ringtone – Allows you to set your default incoming call ringtone.
Notification sound – Allows you to set your default notification ringtone.
Incoming call vibration – Allows you to set vibration type when you receive the
incoming call.
Dial pad touch tones – Allows you to set the phone to play tones when using the dial
pad to dial numbers.
Touch sounds – Allows you to set your phone to play a sound when you touch buttons,
icons and other onscreen items that react to your touch.
Screen lock sound – Allows you to set your phone to play a sound when locking and
unlocking the screen.
< Display >
Brightness – Adjust the screen brightness.
Screen timeout – Set the time for screen timeout.
Auto-rotate screen – Set to switch orientation automatically when you rotate the
phone.
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Font type – Change the type of display font.
Font size – Change the size of the display font.
< Home screen >
Set the Theme, Screen swipe effect or Wallpaper. Select the option to set Scroll
screens circularly and Home backup & restore.
< Lock screen >
Select screen lock – Set a screen lock type to secure your phone. Opens a set of
screens that guide you through drawing a screen unlock pattern. Set None, Swipe,
Pattern, PIN or Password.
If you have enabled a Pattern lock type when you turn on your phone or wake up the
screen, you will be asked to draw your unlock pattern to unlock the screen.
Wallpaper – Select the wallpaper for your lock screen from Gallery or Wallpaper
gallery.
Clocks & shortcuts – Customize clocks & shortcuts on the lock screen.
Owner info – Show owner info on the lock screen.
Lock timer – Set the lock time after screen timeout.
Power button instantly locks – Set the screen lock when the power button is
pressed.
< Storage >
INTERNAL STORAGE – View the internal storage usage.
SD card – View the external storage usage.
< Battery >
Manage the battery and check the power saving items.
< Apps >
View and manage your applications.
86
Settings
PERSONAL
< Accounts & sync >
Permits applications to synchronize data in the background, whether or not you are
actively working in them. Deselecting this setting can save battery power and lower (but
not eliminate) data usage.
< Location access >
Access to my location – If you select Wi-Fi & mobile network location, your phone
determines your approximate location using Wi-Fi and mobile networks. When you
select this option, you're asked whether you consent to allowing Google to use your
location when providing these services.
GPS satellites – If you select GPS satellites, your phone determines your location to
street-level accuracy.
Wi-Fi & mobile network location – Lets apps use data from sources such as Wi-Fi
and mobile networks to determine your approximate location.
< Security >
Set up SIM card lock – Set up SIM card lock or change the SIM PIN.
Password typing visible – Show the last character of the hidden password as you
type.
Phone administrators – View or deactivate phone administrators.
Unknown sources – Default setting to install non-play store applications.
Trusted credentials – Display trusted CA certificates.
Install from storage – Choose to install encrypted certificates.
Clear credentials – Remove all certificates.
87
< Language & input >
Use the Language & input settings to select the language for the text on your phone
and to configure the on-screen keyboard, including words you've added to its dictionary.
< Backup & reset >
Change the settings for managing your settings and data.
Backup my data – Set to backup your settings and application data to the Google
server.
Backup account – Set to backup your account.
Automatic restore – Set to restore your settings and application data when the
applications are reinstalled on your device.
Factory data reset – Reset your settings to the factory default values and delete all
your data. If you reset the phone this way, you are prompted to re-enter the same
information as when you first started Android.
SYSTEM
< Date & time >
Use Date & time settings to set how dates will be displayed. You can also use these
settings to set your own time and time zone rather than obtaining the current time from
the mobile network.
< Accessibility >
Use the Accessibility settings to configure accessibility plug-ins you have installed on
your phone.
NOTE: Requires additional plug-ins to become selectable.
88
Settings
< PC connection >
USB connection type – Set the desired mode: Charge only, Media sync (MTP), USB
tethering, LG software or Camera (PTP).
Ask on connection – Ask in USB connection mode when connecting to a computer.
Help – Help for USB connection.
PC Suite – Checkmark this to use LG PC Suite with your Wi-Fi connection.
Help – Help for LG software.
< Developer options >
Keep in mind that turning on these developer settings may result in irregular device
behavior. The developer options are recommended only for advanced users.
< About phone >
View legal information and check your phone status and software version.
89
"LG PC Suite" PC software is a program that helps you connect your device to a PC via
a USB cable and Wi-Fi. Once connected, you can use the functions of your device from
your PC.
With your "LG PC Suite" PC Software, You Can...
• Manage and play your media contents (music, movie, picture) on your PC.
• Send multimedia contents to your device.
• Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
• Backup the applications in your device.
• Update the softwares in your device.
• Backup and restore the device data.
• Play multimedia contents of your PC from your device.
• Backup and create and edit the memos in your device.
NOTE: You can use the Help menu from the application to find out how to
use your "LG PC Suite" PC software.
Installing "LG PC Suite" PC Software
"LG PC Suite" PC software can be downloaded from the webpage of LG.
1 Go to www.lg.com and select a country of your choice.
2 Go to Support > MOBILE SUPPORT > LG Mobile Phones > Select the Model
or
Go to Support > Mobile > Select the Model.
3 Click PC SYNC from MANUALS & DOWNLOAD and click DOWNLOAD to download
"LG PC Suite" PC software.
Click PC Sync from MANUALS & DOWNLOAD, and click DOWNLOAD to download
“LG PC Suite” PC software or Click PC Sync from Download, and click WINDOW PC
Sync Download to download "LG PC Suite" PC software.
PC software (LG PC Suite)
90
PC software (LG PC Suite)
System Requirements for "LG PC Suite" PC software
• OS: Windows XP (Service pack 3) 32 bit, Windows Vista, Windows 7, Windows 8
• CPU: 1 GHz or higher processors
• Memory: 512 MB or higher RAMs
• Graphic card: 1024 x 768 resolution, 32 bit color or higher
• HDD: 500 MB or more free hard disk space (More free hard disk space may be
needed depending on the volume of data stored.)
• Required software: LG integrated drivers, Windows Media Player 10 or later.
NOTE: LG Integrated USB Driver
LG integrated USB driver is required to connect an LG device and PC and
installed automatically when you install "LG PC Suite" PC software application.
Synchronizing your Device to a PC
Data from your device and PC can be synchronized easily with "LG PC Suite"
PC software for your convenience. Contacts, schedules and bookmarks can be
synchronized.
The procedure is as follows:
1 Connect your device to PC. (Use a USB cable or Wi-Fi connection.)
2 The USB connection type will appear, then select LG software.
3 After connection, run the program and select the device section from the category
on the left side of the screen.
4 Click Personal information to select.
5 Select the checkbox of contents to synchronize and click the Sync button.
NOTE: To synchronize your phone with your PC, you need to install LG PC
Suite onto your PC. Please refer to previous pages to install LG PC Suite.
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Moving contacts from your Old Device to your New Device
1 Export your contacts as a CSV file from your old device to your PC using a PC sync
program.
2 Install "LG PC Suite" on the PC first. Run the program and connect your Android
mobile phone to the PC using a USB cable.
3 On the top menu, select Device > Import to device > Import contacts.
4 A popup window to select the file type and a file to import will appear.
5 On the popup, click the Select a file and Windows Explorer will appear.
6 Select the contacts file to import in Windows Explorer and click the Open.
7 Click OK.
8 A Field mapping popup to link the contacts in your device and new contacts data
will appear.
9 If there is a conflict between the data in your PC contacts and device contacts, make
the necessary selections or modifications in LG PC Suite.
10 Click OK.
92
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit http://update.lgmobile.com
or http://www.lg.com/common/index.jsp select your country and language.
This feature allows you to conveniently update the firmware on your phone to a newer
version from the Internet without needing to visit a service center. This feature will only
be available if and when LG makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user's full attention for the
duration of the update process, please make sure you check all instructions and notes
that appear at each step before proceeding. Please note that removing the USB data
cable during the upgrade may seriously damage your mobile phone.
NOTE: LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the availability
of the newer version of the firmware for all handset models.
LG Mobile Phone software update via Over-the-Air (OTA)
This feature allows you to conveniently update your phone's software to a newer
version via OTA, without connecting using a USB data cable. This feature will only be
available if and when LG makes a newer firmware version available for your device.
You should first check the software version on your mobile phone: Settings > About
phone > Software update > Check now for update.
Phone software update
93
NOTE: Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/application
data and settings, any downloaded applications and your DRM licence—
might be lost in the process of updating your phone's software. Therefore,
LG recommends that you backup your personal data before updating your
phone's software. LG does not take responsibility for any loss of personal
data.
NOTE: This feature depends on your network service provider, region and
country.
94
About this user guide
About this user guide
• Before using your device, please carefully read this manual. This will ensure that you
use your phone safely and correctly.
• Some of the images and screenshots provided in this guide may appear differently on
your phone.
• Your content may differ from the final product, or from software supplied by service
providers or carriers, This content may be subject to change without prior notice. For
the latest version of this manual, please visit the LG website at www.lg.com.
• Your phone's applications and their functions may vary by country, region or hardware
specifications. LG cannot be held liable for any performance issues resulting from the
use of applications developed by providers other than LG.
• LG cannot be held liable for performance or incompatibility issues resulting from
registry settings being edited or operating system software being modified. Any
attempt to customize your operating system may cause the device or its applications
to not work as they should.
• Software, audio, wallpaper, images, and other media supplied with your device
are licensed for limited use. If you extract and use these materials for commercial
or other, you may be infringing copyright laws. As a user, you are fully are entirely
responsible for the illegal use of media.
• Additional charges may be applied for data services, such as messaging, uploading
and downloading, auto-syncing or using location services. To avoid additional charges,
select a data plan to is suitable for your needs. Contact your service provider.
Trademarks
• LG and the LG logo are registered trademarks of LG Electronics.
• All other trademarks and copyrights are the property of their respective owners.
95
These accessories are available for use with your phone. (Items described below may
be optional.)
Travel adaptor Stereo headset
Quick Start Guide Data cable
Battery
NOTE:
• Always use genuine LG accessories. Failure to do this may invalidate your
warranty.
• Accessories may vary in different regions.
Accessories
96
Troubleshooting
This chapter lists some problems you might encounter when using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM error
There is no SIM
card in the phone
or it is inserted
incorrectly.
Make sure that the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or
you are outside
the carrier
network.
Move toward a window or into
an open area. Check the network
operator coverage map.
Operator applied
new services.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM at your network provider's
nearest branch. Contact your service
provider.
Codes do not
match
To change a
security code,
you will need
to confirm the
new code by
re-entering it.
If you forget the code, contact your
service provider.
The two codes
you have entered
do not match.
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Message Possible causes Possible corrective measures
No
applications
can be set
Not supported by
service provider
or registration
required.
Contact your service provider.
Calls not
available
Dialling error New network not authorized.
New SIM card
inserted. Check for new restrictions.
Pre-paid charge
limit reached.
Contact service provider or reset
limit with PIN2.
Phone cannot
be switched
on
On/Off key
pressed too
briefly.
Press the On/Off key for at least two
seconds.
Battery is not
charged.
Charge battery. Check the charging
indicator on the display.
98
Troubleshooting
Message Possible causes Possible corrective measures
Charging error
Battery is not
charged. Charge battery.
Outside
temperature is too
hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem Check the charger and connection
to the phone.
No voltage Plug the charger into a different
socket.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed
The Fixed dialling
number function
is on.
Check the Settings menu and turn
the function off.
Impossible to
receive / send
SMS & photos
Memory full Delete some messages from your
phone.
Files do not
open
Unsupported file
format Check the supported file.
99
Message Possible causes Possible corrective measures
The screen
does not turn
on when I
receive a call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
No sound Vibration mode
Check the settings status in the
sound menu to make sure you are
not in vibration or silent mode.
Hangs up or
freezes
Intermittent
software problem
Try to perform a software update via
the website.
100
Please check to see if any problems you have encountered with your phone are
described in this section before taking the phone for service or calling a service
representative.
Category
Sub-Category Question Answer
BT
Bluetooth
Devices
What are the
functions available
via Bluetooth?
You can connect a Bluetooth audio
device such as a Stereo/Mono
headset or Car Kit to share pictures,
videos, contacts, etc. via Gallery/
Contacts menu. Also, when the FTP
server is connected to a compatible
device, you can share content stored
on the storage media.
BT
Bluetooth
Headset
If my Bluetooth
headset is
connected, can I
listen to my music
through my 3.5 mm
wired headphones?
When a Bluetooth headset is
connected, all system sounds are
played over the headset. As a result,
you will not be able to listen to music
through your wired headphones.
Data
Contacts
Backup
How can I backup
Contacts?
The Contacts data can be
synchronized between your phone
and Gmail™.
Data
Synchronization
Is it possible to set
up one-way sync
with Gmail?
Only two-way synchronization is
available.
Data
Synchronization
Is it possible to
synchronize all the
email folders?
The Inbox is automatically
synchronized. You can view other
folders by touching the Menu key
and touching Folders to
choose a folder.
FAQ
101
Category
Sub-Category Question Answer
Google™
Service
Gmail Log-In
Do I have to log into
Gmail whenever
I want to access
Gmail?
Once you have logged into Gmail, not
need to log into Gmail again.
Google™
Service
Google Account
Is it possible to filter
emails?
No, email filtering is not supported via
the phone.
Phone
Function
Email
What happens when
I execute another
application while
writing an email?
Your email will automatically be saved
as a draft.
Phone
Function
Ringtone
Is there a file size
limitation for when I
want to use an .MP3
file as a ring tone?
There is no file size limitation.
Phone
Function
Message Time
My phone does not
display the time of
receipt for messages
older than 24 hrs.
How can I change
this?
You will only be able to see the times
for messages received the same day.
Phone
Function
microSD Card
What is the
maximum supported
size for a memory
card?
32 GB memory cards are compatible.
102
FAQ
Category
Sub-Category Question Answer
Phone
Function
Navigation
Is it possible to install
another navigation
application on my
phone?
Any application that is available at
Android Market™ and is compatible
with the hardware can be installed
and used.
Phone
Function
Synchronisation
Is it possible to
synchronize my
contacts from all my
email accounts?
Only Gmail and MS Exchange server
(company email server) contacts can
be synchronized.
Phone
Function
Wait and Pause
Is it possible to save
a contact with Wait
and Pause in the
numbers?
If you transferred a contact with
the W & P functions saved into the
number, you will not be able to use
those features. You will need to
re-save each number.
How to save with Wait and Pause:
1. From the Home screen, touch .
2. Dial the number, then touch the
Menu key .
3. Touch Add 2-sec pause or Add
wait.
Phone
Function
Security
What are the
phone’s security
functions?
You are able to set the phone to
require that an Unlock Pattern be
entered before the phone can be
accessed or used.
103
Category
Sub-Category Question Answer
Phone
Function
Unlock Pattern
How do I create the
Unlock Pattern?
1. From the Home screen, touch the
Menu key .
2. Touch Lock screen settings >
Lock screen.
3. Touch Select screen lock >
Pattern. The first time you do this,
a short tutorial about creating an
Unlock Pattern will appear.
4. Set up by drawing your pattern
once, and once again for
confirmation.
Precautions to take when using
the pattern lock.
It is very important to remember the
unlock pattern you set. You will not
be able to access your phone if you
use an incorrect pattern five times.
You have five chances to enter your
unlock pattern, PIN or password. If
you have used all 5 opportunities, you
can try again after 30 seconds. (Or, if
you preset the backup PIN, you can
use the backup PIN code to unlock
the pattern)
104
FAQ
Category
Sub-Category Question Answer
Phone
Function
Unlock Pattern
What should I do if
I forget the unlock
pattern and I didn’t
create my Google
account on the
phone?
If you have forgotten your pattern:
If you logged into your Google
account on the phone but failed to
enter the correct pattern 5 times,
touch the forgot pattern button.
You are then required to log in with
your Google account to unlock your
phone. If you have not created a
Google account on the phone or you
have forgotten it, you will have to
perform a hard reset.
Caution: If you perform a factory
reset, all user applications and
user data will be deleted. Please
remember to backup any important
data before performing a factory
reset.
How to perform a factory reset:
1. Turn the power off.
2. Press and hold the Power/Lock
key + Volume Down key + Home
key.
3. When the LG Logo appears on the
screen, release all keys.
Do not operate your phone for at
least one minute, while the hard reset
is performed. You will then be able to
switch your phone back on.
105
Category
Sub-Category Question Answer
Phone
Function
Memory
Will I know when my
memory is full? Yes, you will receive a notification.
Phone
Function
Language
Support
Is it possible to
change my phone's
language?
The phone has multilingual
capabilities.
To change the language:
1. From the Home screen, touch
the Menu key and touch
System settings.
2. Touch Language & input > Select
language.
3. Touch the desired language.
Phone
Function
VPN
How do I set up a
VPN?
VPN access configuration is different
for each company. To configure
VPN access from your phone, you
must obtain the details from your
company’s network administrator.
Phone
Function
Screen time out
My screen turns
off after only 15
seconds. How can I
change the amount
of time for the
backlight to turn off?
1. From the Home screen, touch the
Menu key .
2. Touch System settings > Display.
3. Under Display settings, touch
Screen timeout.
4. Touch the preferred screen
backlight timeout time.
106
FAQ
Category
Sub-Category Question Answer
Phone
Function
Wi-Fi & 3G
When Wi-Fi and 3G
are both available,
which service will my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if
Wi-Fi connectivity on your phone is
set to On). However, there will be
no notification when your phone
switches from one to the other.
To know which data connection is
being used, view the 3G or Wi-Fi icon
at the top of your screen.
Phone
Function
Home screen
Is it possible
to remove an
application from the
Home screen?
Yes. Just touch and hold the icon
until icon appears at the top and
center of the screen. Then, without
lifting your finger, drag the icon to the
trash can.
Phone
Function
Application
I downloaded an
application and
it causes a lot of
errors. How do I
remove it?
1. From the Home screen, touch the
Menu key .
2. Touch System settings > App >
DOWNLOADED.
3. Touch the application, then touch
Uninstall.
Phone
Function
Charger
Is it possible to
charge my phone
using a USB data
cable without
installing the
necessary USB
driver?
Yes, the phone will be charged by the
USB cable regardless of whether the
necessary drivers are installed or not.
107
Category
Sub-Category Question Answer
Phone
Function
Alarm
Can I use music files
for my alarm?
Yes. You can use music file for your
alarm.
1. Alarms > > Alarm sound
>Music.
Phone
Function
Alarm
Will my alarm be
audible or will it go
off if the phone is
turned off?
No, this is not supported.
Phone
Function
Alarm
If my ringer volume is
set to Off or Vibrate,
will I hear my alarm?
Your alarm is programmed to be
audible even in these scenarios.
Recovery
Solution
Hard Reset
(Factory Reset)
How can I perform a
factory reset if I can’t
access the phone’s
setting menu?
If your phone does not restore to its
original condition, use a hard reset
(factory reset) to initialize it.
Body-worn Operation
This device was tested for typical body-worn operations with the back of the phone kept 0.39
inches (1cm) from the body. To comply with FCC RF exposure requirements, a minimum
separation distance of 0.39 inches (1cm) must be maintained between the user’s body and the
back of the phone. Third-party belt-clips, holsters and similar accessories containing metallic
components may not be used. Body-worn accessories that cannot maintain 0.39 inch (1cm)
separation distance between the user’s body and the back of the phone, and have not been
tested for typical body-worn operations may not comply with FCC RF exposure limits
and should be avoided.
FCC Part 15.19 statement
This device complies with part 15 of FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Part 15.21 statement
Changes or Modifications that are not expressly approved by the manufacturer could void the
user's authority to operate the equipment.
FCC Part 15.105 statement
This equipment has been tested and found to comply with the limits for a class B digital device,
pursuant to Part 15 of the FCC Rules . These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference or television reception, which can be d etermined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.

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