LG Electronics USA LS620 Cellular/PCS CDMA Phone with WLAN and Bluetooth User Manual

LG Electronics MobileComm USA, Inc. Cellular/PCS CDMA Phone with WLAN and Bluetooth Users Manual

Users Manual

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Date Submitted2014-04-15 00:00:00
Date Available2014-08-26 00:00:00
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Document TitleUsers Manual
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Document Author: Rob Nussbaum

LS620
User Guide
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Install the battery ......................................................................................................... 1
Charge your battery ..................................................................................................... 1
Activation and Service ........................................................................................................ 2
Create Your Account and Pick Your Plan .................................................................... 2
Activate Your Phone .................................................................................................... 2
Manage Your Account ................................................................................................. 2
Top-Up Your Account .................................................................................................. 3
Additional Information .................................................................................................. 3
Complete the Setup Screens .............................................................................................. 3
Set Up Voicemail ................................................................................................................ 4
Phone Basics ............................................................................................................................. 5
Your Phone‘s Layout........................................................................................................... 5
Turn Your Phone On and Off .............................................................................................. 6
Turn Your Screen On and Off ............................................................................................. 6
Touchscreen Navigation ..................................................................................................... 7
Lock and Unlock Your Phone .............................................................................................. 8
Guest Mode ........................................................................................................................ 9
Setting Up Guest Mode ............................................................................................... 9
Using Guest Mode ......................................................................................................10
Your Home Screen ............................................................................................................10
Home Screen Overview ..............................................................................................10
Customize Your Home Screen....................................................................................11
Add and Remove Widgets on the Home Screen .........................................................12
Change the Phone's Wallpaper ..................................................................................12
Customize Applications Icons on the Home Screen ....................................................13
Access Recently-Used Applications ............................................................................14
Home Screen Clean View ...........................................................................................15
TOC
Quick Access ..............................................................................................................15
Change the Screen Orientation...................................................................................15
Status Bar ..........................................................................................................................16
Enter Text With the On-screen Keyboard...........................................................................18
Phone Calls ..............................................................................................................................21
Make Phone Calls ..............................................................................................................21
Call Using the Phone Dialer ........................................................................................21
Call from Call Logs .....................................................................................................21
Call from Contacts ......................................................................................................22
Call Using a Speed Dial Number ................................................................................22
Call a Number in a Text Message or Email Message ..................................................22
Call Emergency Numbers ...........................................................................................23
Receive Phone Calls..........................................................................................................23
Voicemail ...........................................................................................................................24
Voicemail Setup ..........................................................................................................24
Voicemail Notification .................................................................................................25
Retrieve Your Voicemail Messages ............................................................................25
Visual Voicemail ................................................................................................................26
Set Up Visual Voicemail..............................................................................................26
Review Visual Voicemail .............................................................................................27
Listen to Multiple Voicemail Messages .......................................................................28
Visual Voicemail Options ............................................................................................28
Configure Visual Voicemail Settings ...........................................................................28
Change Your Main Greeting via the Voicemail Menu ..................................................29
Edit the Display Name via the Voicemail Menu ...........................................................30
Phone Call Options ............................................................................................................30
In-call Options.............................................................................................................30
Caller ID .....................................................................................................................32
Call Waiting ................................................................................................................32
Conference Calling .....................................................................................................33
Call Forwarding ..........................................................................................................33
Set Up Speed Dialing.........................................................................................................34
Call Logs............................................................................................................................34
TOC
ii
Call Settings ......................................................................................................................35
Voicemail Settings ......................................................................................................36
Call Reject ..................................................................................................................36
TTY Mode ...................................................................................................................36
Contacts....................................................................................................................................38
Get Started with Contacts ..................................................................................................38
Access Contacts .........................................................................................................38
The Contacts List ........................................................................................................39
Contacts List Options..................................................................................................39
Add a Contact ....................................................................................................................40
Save a Phone Number .......................................................................................................41
Edit a Contact Entry ...........................................................................................................41
Communicate with Your Contacts ......................................................................................44
Import, Export, and Share Contacts ...................................................................................46
Import Contacts From Your Internal Storage...............................................................46
Export Contacts to Your Internal Storage ....................................................................46
Share a Contact ..........................................................................................................46
Joining and Separating Contacts ................................................................................47
Accounts and Messaging ..........................................................................................................48
Gmail / Google ...................................................................................................................48
Create a Google Account............................................................................................48
Sign In to Your Google Account ..................................................................................49
Access Gmail..............................................................................................................49
Send a Gmail Message ..............................................................................................50
Read and Reply to Gmail Messages ...........................................................................50
Email .................................................................................................................................51
Add an Email Account (POP3 or IMAP) ......................................................................52
Corporate Email (Outlook) ..........................................................................................52
Open Email .................................................................................................................53
Create and Send Email ...............................................................................................54
Reply to or Delete an Email Message .........................................................................54
Configure and Sync Corporate Email Settings ............................................................55
Text and Multimedia Messaging.........................................................................................57
TOC
iii
Send a Text Message .................................................................................................57
Send a Multimedia Message (MMS) ...........................................................................58
Save and Resume a Draft Message ...........................................................................60
New Messages Notification.........................................................................................60
Manage Message Conversations................................................................................60
Text and Multimedia Message Options .......................................................................62
Apps and Entertainment............................................................................................................65
Google Play Store ..............................................................................................................65
Find and Install an App ...............................................................................................65
Create a Google Wallet Account .................................................................................66
Request a Refund for a Paid App ...............................................................................66
Open an Installed App ................................................................................................67
Uninstall an App .........................................................................................................67
Get Help with Google Play ..........................................................................................67
Navigation ..........................................................................................................................67
Google Maps ..............................................................................................................67
Music .................................................................................................................................68
Music Player ...............................................................................................................68
Google Play Music App ..............................................................................................68
Web and Data ...........................................................................................................................69
Connect Wi-Fi ....................................................................................................................69
Turn Wi-Fi On and Connect to a Network ...................................................................69
Add a Wi-Fi Network ...................................................................................................70
Data Services General Information (3G and 4G Networks) ................................................71
4G ..............................................................................................................................71
Your Data Services User Name ..................................................................................71
Data Connection Status and Indicators .......................................................................72
Virtual Private Networks (VPN) ..........................................................................................72
Prepare Your Phone for VPN Connection ...................................................................72
Set Up Secure Credential Storage ..............................................................................73
Add a VPN Connection ...............................................................................................73
Connect to or Disconnect from a VPN ........................................................................73
Browser .............................................................................................................................74
TOC
iv
Launch the Web Browser............................................................................................74
Learn to Navigate the Browser ...................................................................................74
Browser Menu ............................................................................................................75
Select Text on a Web Page ........................................................................................76
Go to a Specific Website.............................................................................................77
Adjust Browser Settings ..............................................................................................77
Create Website Settings .............................................................................................78
Reset the Browser to Default ......................................................................................78
Set the Browser Home Page ......................................................................................78
Create Bookmarks ......................................................................................................78
Create a New Homepage ...........................................................................................79
Add Bookmarks to Your Home Screen .......................................................................79
Camera and Video ....................................................................................................................80
Take Pictures .....................................................................................................................80
Open or Close the Camera .........................................................................................80
Viewfinder Screen in Camera mode ...........................................................................80
Take a Picture ............................................................................................................81
Multi-point Auto Focus ................................................................................................81
Super Zooming ...........................................................................................................82
Light Frame ................................................................................................................82
Review Screen ...........................................................................................................83
Record Videos ...................................................................................................................83
Viewfinder Screen in Video mode ...............................................................................83
Record videos.............................................................................................................84
Camera Settings ................................................................................................................84
Video Camera Settings ......................................................................................................85
View Pictures and Videos Using Gallery ............................................................................86
Open or Close Gallery ................................................................................................86
View Pictures and Videos ...........................................................................................87
Zoom In or Out on a Picture........................................................................................87
Watch a Video ............................................................................................................88
Video Gallery Options .................................................................................................88
Live Zoom ...................................................................................................................89
TOC
Work with Pictures .............................................................................................................89
Share Pictures and Videos.................................................................................................90
Send Pictures or Videos by Email ...............................................................................90
Send a Picture or Video by Multimedia Message ........................................................90
Send Pictures or Videos Using Bluetooth ...................................................................91
Tools and Calendar ...................................................................................................................92
QSlide ................................................................................................................................92
QuickMemo .......................................................................................................................92
QuickRemote .....................................................................................................................94
Voice Command ................................................................................................................94
Calendar ............................................................................................................................95
Change Calendar View ...............................................................................................95
View Event Details ......................................................................................................98
Create an Event ..........................................................................................................98
Edit or Delete an Event ...............................................................................................99
Set an Event Reminder ...............................................................................................99
Respond to an Event Reminder ................................................................................100
Display and Synchronize Calendars .........................................................................100
Change Calendar Settings ........................................................................................101
Folders.............................................................................................................................101
Alarm/Clock .....................................................................................................................102
Tasks ...............................................................................................................................104
Calculator ........................................................................................................................106
File Manager ....................................................................................................................107
File Manager Options ...............................................................................................107
Searching in File Manager ........................................................................................108
Using QSlide.............................................................................................................108
Bluetooth .........................................................................................................................108
Turn Bluetooth On and Off ........................................................................................108
Bluetooth Settings Menu ...........................................................................................109
Pairing Bluetooth Devices .........................................................................................109
Send Items via Bluetooth ..........................................................................................110
Disconnect Bluetooth Connection During an Active Call ...........................................111
TOC
vi
SmartShare .....................................................................................................................111
Enjoy Content Via a Variety of Devices.....................................................................111
Enjoy Content from Nearby Devices .........................................................................112
Near Field Communication (NFC) Technology .................................................................113
microSD Card ..................................................................................................................113
Insert a microSD Card ..............................................................................................114
Remove a microSD Card ..........................................................................................115
View microSD Card Memory .....................................................................................115
Format the microSD Card .........................................................................................115
Unmount the microSD Card ......................................................................................116
Use the Phone‘s microSD Card as a USB Drive .......................................................116
Transfer User Contents From an Android Phone to Your LG LS620 ................................117
Transfer Via PC or Laptop ........................................................................................117
Transfer Via Bluetooth Connection ...........................................................................117
Update Your Phone .........................................................................................................118
Update Your Phone Firmware ..................................................................................118
Update Your LG Software .........................................................................................119
Update Your Profile ..................................................................................................120
Update Your PRL .....................................................................................................120
Settings ...................................................................................................................................121
Wireless Networks ...........................................................................................................121
Airplane Mode ..........................................................................................................121
Wi-Fi Settings ...........................................................................................................122
Bluetooth Settings.....................................................................................................122
Mobile Data ..............................................................................................................122
Call Settings .............................................................................................................122
Voicemail Settings ....................................................................................................122
North American Dialing .............................................................................................122
International Dialing ..................................................................................................122
Incoming Call Pop-up ...............................................................................................122
Call Reject ................................................................................................................123
Decline with Message ...............................................................................................123
Privacy Keeper .........................................................................................................123
TOC
vii
Home Button Answers Call .......................................................................................123
Auto Answer .............................................................................................................123
TTY Mode .................................................................................................................124
Hearing Aids .............................................................................................................124
Proximity Sensor ......................................................................................................124
Voice Clarity .............................................................................................................125
Save Unknown Numbers ..........................................................................................125
Power Button Ends Call ............................................................................................125
Share & Connect .............................................................................................................125
NFC Settings ............................................................................................................126
Android Beam ...........................................................................................................126
SmartShare Beam ....................................................................................................126
Miracast ....................................................................................................................126
Wireless Storage ......................................................................................................127
More Settings...................................................................................................................127
Wi-Fi Hotspot ............................................................................................................127
Mobile Networks Settings .........................................................................................128
VPN Settings ............................................................................................................129
Device Settings ................................................................................................................129
Sound Settings .........................................................................................................129
Ringtone & Vibration Settings ...................................................................................130
Display Settings ........................................................................................................133
Home Screen............................................................................................................136
Lock Screen..............................................................................................................137
Gestures ...................................................................................................................140
One-handed Operation .............................................................................................142
Storage .....................................................................................................................142
Battery ......................................................................................................................143
Apps .........................................................................................................................143
Personal Settings.............................................................................................................144
Accounts & Sync ......................................................................................................144
Guest Mode ..............................................................................................................144
Location ....................................................................................................................145
TOC
viii
Security ....................................................................................................................145
Language & Input Settings........................................................................................146
Backup & Reset ........................................................................................................147
System Settings ...............................................................................................................148
Date & Time..............................................................................................................148
Accessibility ..............................................................................................................148
PC Connection .........................................................................................................150
Accessory .................................................................................................................151
Activate This Device .................................................................................................151
System Updates .......................................................................................................151
Printing .....................................................................................................................152
About Phone .............................................................................................................152
Copyright Information ..............................................................................................................153
IMPORTANT INFORMATION FOR THE LG LS620 ................................................................154
IMPORTANT SAFETY INFORMATION ...........................................................................154
Maintaining Safe Use of and Access to Your Phone .................................................154
Using Your Phone With a Hearing Aid Device ..........................................................156
Caring for the Battery ................................................................................................158
Radio Frequency (RF) Energy ..................................................................................160
Owner‘s Record ........................................................................................................163
MANUFACTURER‘S WARRANTY ..................................................................................163
Manufacturer‘s Warranty...........................................................................................163
GENERAL TERMS AND CONDITIONS OF SERVICE ....................................................165
Basic Definitions .......................................................................................................165
The Service Agreement ............................................................................................166
Additional Terms .......................................................................................................166
Our Policies ..............................................................................................................166
When You Accept The Agreement ............................................................................166
Service Activation .....................................................................................................166
Our Right To Change The Agreement & Your Related Rights ..................................167
Our Right To Suspend Or Terminate Services ..........................................................167
Your Right To Change Services & When Changes Are Effective ..............................167
Restrictions On Using Services.................................................................................167
TOC
ix
Your Device, Number, & Email Address ...................................................................168
Porting/Transferring Phone Numbers........................................................................168
Coverage; Where Your Device Will Work; Service Speeds .......................................168
Roaming ...................................................................................................................168
About Data Services & Content ................................................................................169
Specific Terms & Restrictions On Using Data Services.............................................169
Software License ......................................................................................................170
Fees, Activation & Miscellaneous Charges ...............................................................170
Usage Charges.........................................................................................................170
Types of Charges .....................................................................................................170
How We Calculate Your Charges .............................................................................171
Taxes & Government Fees .......................................................................................171
Surcharges ...............................................................................................................172
Disputing Charges ....................................................................................................172
About Account Balances ...........................................................................................172
Establishing or Replenishing Account Balances .......................................................173
Protecting Our Networks & Services .........................................................................173
Your Privacy .............................................................................................................173
Location-Enabled Services .......................................................................................174
911 Or Other Emergency Calls .................................................................................175
If Your Device Is Lost or Stolen.................................................................................175
Disclaimer of Warranties ...........................................................................................175
You Agree That We Are Not Responsible For Certain Problems ..............................175
You Agree That Our Liability Is Limited – No Consequential Damages .....................176
DISPUTE RESOLUTION AND ARBITRATION .........................................................176
No Trial By Jury and No Class Actions .....................................................................178
Indemnification .........................................................................................................179
Providing Notice To Each Other Under The Agreement ............................................179
Other Important Terms .............................................................................................179
Index .......................................................................................................................................180
TOC
Get Started
The following topics give you all the information you need to set up your phone and service the
first time.
Your Phone at a Glance
The following illustration outlines your phone‘s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery
1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up
gently.
2. Insert the battery, contacts end first, and gently press the battery into place.
3. Replace the battery compartment cover, making sure all the tabs are secure and there
are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
Charge your battery
1. Plug the USB connector into the charger/accessory port at the bottom of your phone.
2. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone‘s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
3. Press and hold the Power/Lock Button
Get Started
to turn the phone on.

If your phone is activated, it will turn on, search for service, and begin the setup
process.

If your phone is not yet activated, see Activate Your Phone for more information.
Activation and Service
Before using your phone, you must set up your service with Virgin Mobile. You will need your
phone‘s serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the
back of your phone in the battery compartment. This number can also be found on the
bottom panel of the phone‘s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you‘ll be able to start using your phone.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
■
Press
> Settings
> Activate this device.
Manage Your Account
Access information about your account. You can:
●
Check your minutes.
●
Add money (Top-Up).
●
Changes plans.
●
And more!
Get Started
From Your Phone
Access your account from the special My Account app
From Your Computer
■
Log in with your phone number and account PIN at virginmobileusa.com.
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up
cards at thousands of retailers and add money to your account from your phone or by logging in
at virginmobileusa.com.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card,
debit card or PayPal account, you can set it to automatically pay your monthly plan. Then you
can keep emailing, IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set
up Auto Pay anytime by logging into My Account at virginmobileusa.com, and adjusting your
payment settings.
From Your Phone
■
Press
. Dial * 7 2 9 and then touch
Additional Information
For more information about your Virgin Mobile account, as well as other Virgin Mobile services,
visit us at: virginmobileusa.com.
Or, call us at 1-888-322-1122. We‘re here to serve you.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your
phone has been turned on, you will see a Welcome message. You can then complete the setup
process.
Note: You may be able to complete the setup screens before your phone has been activated on
your account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice
and touch I Agree to allow your phone to connect automatically to the best available data
network, including Wi-Fi. To turn Connections Optimizer off at any time, press
System settings > More... > Mobile networks > Connections Optimizer and uncheck the
box. See Connections Optimizer for details.
Get Started
1. Before activation, you can turn on the TalkBack voice navigation feature for the visually
impaired. Double tap the center of the screen to activate this feature. To enable other
features, tap Accessibility settings. To continue the activation process, tap Next.
2. Enter your phone name. This will be used as your phone name in Bluetooth, Wi-Fi
Direct, etc. Then enter a phone number to call if the phone is lost. It will be displayed on
the Lock screen.
3. Your initial setup is complete. You can now enjoy your phone and personalize it to your
liking.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press
and tap
> Voicemail
2. Tap Personalize now.
3. Follow the system prompts to:

Create your password.

Record your name announcement.

Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Get Started
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone‘s basic layout.
Key Functions
●
Earpiece lets you hear the caller and automated prompts.
●
Back Key
lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
●
Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller‘s voice in speakerphone mode.
●
Menu Key
allows you to access the options available for the current app, feature,
function, or screen.
●
Home Button
returns you to the Home screen. Press and hold to open the
recently-used applications window.
●
Power/Lock Button lets you turn the phone on or off or turn the screen on or off, or
switch your phone to silent mode, vibration mode, or airplane mode.
●
Front-Facing Camera Lens takes pictures and records videos while facing the screen,
and allows you to video conference.
●
Proximity Sensor detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the screen, such as during
a phone call.

While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental keypresses.
●
Charger/Accessory Port allows you to connect the phone charger or the USB cable
(included).
●
NFC Antenna allows you to use features such as NFC and Android Beam to send and
receive data wirelessly.
Phone Basics
●
Volume Buttons allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
●
Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a picture or video.
●
Back-Facing Camera Lens lets you take pictures and videos.
●
3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
●
IR(infrared) LED allows you to use the QuickRemote app to control your TV and cable
box.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■
Press and hold the Power/Lock Button.
Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Touch Power off, then OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■
To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock
Button again or receiving an incoming call will turn on your phone screen and show the
lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone‘s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen timeout.
Phone Basics
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
2. Swipe your finger across the screen to unlock it.

If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Lock screen.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a
single touch and to easily scroll through long lists. Simply slide up and down through the display
with your fingertip.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
Note: The Auto-rotate check box needs to be selected for the screen orientation to
automatically change. Press
> System settings > Display > Auto-rotate
screen.
Tip: You can also access the screen rotation setting from the Notifications screen. Pull down
the Notifications bar and touch Rotation to select or deselect the option.
Pinch and Spread
―Pinch‖ the screen using your thumb and forefinger to zoom out or ―spread‖ the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your
phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 911.
■
Press the Power/Lock Button
Unlock Your Phone
1. Press the Power/Lock Button
to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Phone Basics
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement (such as a
pattern, PIN, or password) that will need to be entered to unlock it.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you‗ve selected. Once you set it up, you can easily put your phone in Guest
mode by drawing the guest pattern on the Lock screen that you set, which is different from your
normal unlock pattern.
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
This section teaches you how to set up Guest Mode if another person uses your phone.
1. Press
> System settings > Guest mode.
2. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
3. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon
in the upper right corner of the screen to change the Guest apps list.

Checkmark the apps that can be accessed.

Remove checkmarks from the apps that you don't want to be accessed.

Tap OK after selecting all of the apps you want to make available for guests.
4. Tap
Phone Basics
at the top right corner to activate Guest Mode.

If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your
normal lock screen pattern as necessary.
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able
set the unlock pattern.
Using Guest Mode
After you‗ve set up and enabled Guest mode, lock the screen so that you can enter your Guest
mode pattern. The Guest mode Home screen is displayed with only the apps you‗ve selected for
guest access. To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: Guest mode is automatically disabled if your lock sequence is changed from Pattern.
Otherwise, manually disable it if you no longer want to allow guest access.
Your Home Screen
The home screen is the starting point for your phone‘s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more.
Home Screen Overview
Your home screen extends beyond the initial screen. Swipe the screen left or right to display
additional screens.
Note: The small rectangles above the primary shortcuts let you know your current screen
position.
Tip: Press
Phone Basics
to return to the main home screen from any other screen.
10
Customize Your Home Screen
You can customize your Home screen when you do the following.
●
Create Shortcuts
●
Add Widgets
●
Create Contact shortcuts
●
Change the Background (Wallpaper)
●
Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact,
activate a feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Press
to access the Home screen.
2. Select a location (canvas) for your new shortcut by scrolling across your available
canvases until you reach the desired one.
3. Tap
to reveal all your current applications. By default, the applications are listed in a
grid view.
4. Scroll left or right through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected
icon and closes the Applications screen. The new shortcut then appears to hover over
the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended).
The application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete,
release the screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Press
to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps, or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
Phone Basics
11
To delete a shortcut:
1. Press
to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon over Remove
and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen
or on the Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen
application.
To add a Widget:
1. Press
to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove

and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on
the left, right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the
desired screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. From the Home screen, tap
Phone Basics
> Home screen settings > Wallpaper.
12
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID wallpapers, Live Wallpapers, Multi-photo, Photos, or Wallpapers
gallery.

Gallery to use a picture saved on your phone as a wallpaper. You can crop the
picture before setting it as a wallpaper.

ID wallpapers to open the available wallpapers that were included in your Virgin
ID pack.

Live Wallpapers to open a list of animated wallpapers installed on your phone.
Live wallpapers can be animated or even interactive. More Live wallpapers are
available in the Play Store.

Multi-photo to combine and use pictures saved on your phone as a wallpaper.
You can crop the picture before setting it as a wallpaper.

Photos to view the available wallpapers in the wallpaper gallery.

Wallpapers gallery to view the available wallpapers in the wallpaper gallery.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can customize each application icon on the Home screen.
1. Touch and hold an application icon until it‗s unlocked from its current position. Then drop
it on the screen. The editing icon
application.
Phone Basics
will appear in the upper right corner of the
13
2. Tap the application icon again and select a preloaded icon sign from the Theme icon
tab.
– or –
Tap the Photo icon tab to create a new icon using images from the Gallery.
Tip: Tap 1x1 or 2x2 to change the icon size.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Press and hold
to open the recently-used applications window.
2. Tap an icon to open the related application.
Tip: Swipe an application preview to the left or right to remove it from the recently-used
applications list.
Phone Basics
14
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap
to see applications and widgets again.
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The
following options are available: Voice Mate, Google Search, and QuickMemo.
Change the Screen Orientation
This phone is capable of changing the orientation of screen content when the orientation of the
phone itself has changed. The phone‗s built-in accelerometer senses movement and changes
its angle/orientation. Note that some of the screens, applications and widgets do not support
orientation changes.
The automatic screen orientation feature can be manually enabled to change the orientation for
all enabled screens when rotation is detected.
Phone Basics
15
Note: An example of a screen that automatically re-orients by moving the phone is the
Messaging screen. This only requires you turn the phone to a horizontal position.
1. Press
> System settings > Display.
2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen
auto-rotation.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you‘ve received
notifications (on the left) and icons indicating the phone‘s status (on the right), along with the
current time.
If you have more notifications than can fit in the Status Bar, the icon
the Status Bar to view them all.
prompts you to open
The following list identifies the symbols you‘ll see on your phone's display screen:
Status Icons
Icon
Status
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service – Your phone cannot find a usable signal.
4G Connected – Indicates that 4G data service is available.
4G In Use – Indicates that 4G data service is in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
GPS On – Indicates that GPS is on.
GPS Communicating – Indicates that the phone is receiving location data from
GPS.
Airplane Mode – Indicates that the phone is in Airplane Mode.
No SIM card – No SIM card is inserted.
Speakerphone On – Indicates that Speakerphone is on.
Phone Basics
16
Icon
Status
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that battery is very low.
Low Battery – Indicates that battery is low.
Battery Drained (40%) – Indicates that battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Notification Icons
Icon
Notification
New Gmail Message – Indicates a new Gmail message.
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates you have received a new text or
multimedia message.
High Priority Text or Multimedia Message - Indicates you have received a
high priority text or multimedia message.
New Voicemail – Indicates you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Full Internal Storage – Indicates that internal storage is full.
USB Connected – The phone has detected an active USB connection.
Phone Basics
17
Icon
Notification
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Call Being Forwarded – Indicates that a call is being forwarded.
Call On Hold – Indicates that a call is on hold.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN – Indicates that the phone is disconnected from the
Virtual Private Network.
Song Is Playing – Indicates that a song is playing.
Carrier data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Hotspot Active - Indicates that Portable Wi-Fi hotspot is active.
Enter Text With the On-screen Keyboard
The on-screen keyboard displays automatically when you tap a text entry field. To manually
display the keyboard, simply tap a text field where you want to enter text.
By default, there are 2 types of touchscreen keyboards: QWERTY keyboard, and Phone
keyboard.
To change the keyboard between QWERTY keyboard and Phone keyboard.
1. Touch
on the LG Keyboard.
2. Tap Input language and type, then tap
next to the desired input language.
3. Tap the desired keyboard type and tap
repeatedly to go back to the entry screen.
Phone Basics
18
QWERTY Keyboard
1. Tap a text field where you want to enter text.
2. Enter the desired text.

To enter numbers, symbols, and emojis, tap

To enter letters again, tap
Phone Basics
19
Note: If you do not want the screen to change orientations automatically, uncheck the Autorotate screen. Press
screen.
> System settings > Display and deselect Auto-rotate
3. When you have finished typing, tap
to close the keyboard.
Phone Keyboard
To enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap
Phone Basics
once for "a", twice for "b", or three times for "c".
20
Phone Calls
With mobile service and your phone‘s calling features, you can enjoy clear phone calls across
the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most ―traditional‖ way to place a call is by using the phone‘s dialer screen.
1. Press
to display the dial pad.
2. Touch the number keys on the dialpad to enter the phone number.

As you enter digits, Smart Dial searches for contacts that match. If you see the
number you want to dial, touch it to place the call immediately without entering the
rest of the number.
3. Touch
to call the number.
4. To end the call, touch
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
Phone Calls
21
1. Press
to display the dial pad.
2. Touch Call logs to display the Call logs list.
3. Touch an entry to display the call details.
4. Touch the phone icon

to place a call.
For additional options, touch the name or number.
Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call
from left to right to place a call.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Press
to display your contacts.
2. Touch a contact and then touch

next to the number you want to call to place a call.
For additional information on Contacts, see Contacts.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call
from left to right to place a call to the entry‘s primary number.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by touching and holding a single number on the
dialpad. See Set Up Speed Dialing for information on assigning speed dial numbers.
1. Press
to display the dial pad.
2. Touch and hold the speed dial key on the dialpad. The display confirms that you have
dialed the number when it shows ―Dialing‖ on the upper right side of the screen.
Call a Number in a Text Message or Email Message
While viewing a text message or email message, you can place a call to a number that is in the
body of the message.
1. Press
> Messaging
or Email
2. Touch the message with the phone number, and then touch the phone number.
Phone Calls
22
3. Touch Call to place the call.
Call Emergency Numbers
You can place calls to 911 even if the phone‘s screen is locked or your account is restricted.
To call the 911 emergency number when the phone‘s screen is locked with a screen lock:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch Emergency call on the screen.
3. Touch
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Press
3. Touch
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in People, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Phone Calls
23
Answer an Incoming Call
■
Swipe the answer call icon in any direction to answer the call.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
●
Press the volume button down.
●
Place the phone face down on a level surface.
Reject an Incoming Call
■
Swipe the reject call icon in any direction to reject the call.
The call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
■
Drag the Decline with message tab up from the bottom of the screen. Touch Send next
to one of the reject messages to send it to the caller.

You can edit the reject messages through the Call settings menu. From the dial pad,
touch
> Call settings > Decline with message and edit or create the reject
messages.
Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and
using Visual Voicemail, see Visual Voicemail.
Voicemail Setup
The following steps guide you through the process of setting up your standard voicemail.
Phone Calls
24
1. Press
2. Touch and hold
to dial your voicemail number.
3. Follow the system prompts to:

Create your password.

Record your name announcement.

Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Tip: For information on using the Visual Voicemail app, see Visual Voicemail.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
●
By sounding the assigned ringer type.
●
By displaying
within the Notifications area of the Status bar when a single new
unheard voicemail message is received.
Note: When you are off network, you may not receive notification of new voicemail messages. It
is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. When your voicemail answers, touch
and enter your password.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Press
2. Touch and hold
. If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Phone Calls
25
Use Visual Voicemail to Access Your Messages
1. Press
> Voicemail
2. Touch an entry to listen to the message.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.
Use Visual Voicemail to Delete Your Messages
1. Press
> Voicemail
2. Open a message and touch
Tip: You can restore messages you have sent to the trash folder. Touch Inbox (at the top right
corner of the screen) > Trash, touch and hold the message you want to restore to the inbox,
and then touch the restore icon.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
exactly the message you are looking for without having to listen to every voicemail message
first. This new feature periodically goes out to your voicemail, and gathers the caller information
from all of the current voicemails. It then populates a list with the caller name and number, along
with the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional
voicemail. You should set up your voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
Phone Calls
26
1. Press
> Voicemail
. You‘ll see a Personalize your voicemail prompt.
2. Touch Personalize now and follow the system prompts to:

Create a password (part of standard voicemail).

Record your name announcement.

Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Press
Phone Calls
> Voicemail
. You will see the voicemail inbox.
27
2. Touch a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage,
messaging, and other options. For an explanation of all your options, touch
> Help >
Visual Voicemail Menu > Visual Voicemail Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. (It will begin
playing automatically.)
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. Press
> Voicemail
2. Touch a message to review it. The following options are available while reviewing a
voicemail message:
Note: Not all options are available for all messages.

Subscribe to subscribe to the premium Voice-to-Text transcription service.
(Requires an additional monthly charge.)

Delete to delete selected messages from your current list of available voicemail
messages.

Call to call the number the message came from.

Share to send the message via.

Reply to reply to the message via text or voice message.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures,
greetings, and more.
1. Press
Phone Calls
> Voicemail
28
2. Touch
> Settings. Select an option to change its settings.

Manage subscription to subscribe and unsubscribe from the visual voicemail
premium monthly subscription service. This may take a minute.

Auto forward to email to send a copy of new messages to an email address of your
choice.

Personalize voicemail to change your voicemail greeting for incoming calls and
update password.

Notifications to determine how your are notified of new voicemails. Set the
notification sound and vibrate option.

Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.

Display name to enter a name to identify yourself to people when replying or
forwarding messages.

Speakerphone to automatically turn the speaker on or off.

Transcriptions displayed to transcribe Voicemails from voice to text.

Themes to choose the type of theme used for the application.

View quick tips tutorial to view a visual tutorial about Visual Voicemail.

Help to see the Sprint visual voicemail help.

Send feedback to send some feedback to the Voicemail Feedback team.

Updates to search for an upgrade to your Visual message software.

About Voicemail to view build information about the current visual voicemail
application.
Note: Voicemail settings can also be accessed by pressing
Call > Voicemail.
> System settings >
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Press
2. Touch
Phone Calls
> Voicemail
> Settings > Personalize voicemail.
29
3. Touch OK to connect to the voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to
your voice messages.
1. Press
2. Touch
> Voicemail
> Settings > Display name.
3. Touch the existing identification field and enter a new identifying name or number (used
to identify you to recipients of your voice messages).
4. Touch OK to save your information.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience‘s
In-call Options
While you‘re on a call, you will see a number of onscreen options. Touch an option to select it.
●
Add call: Touch and hold to initiate a conference call (3-way call).
●
Merge: Join two currently active calls (conference).
●
End last call: Ends the last call you dialed during a conference call.
●
Dialpad/Hide: Toggle the appearance of the onscreen keypad.
Phone Calls
30
●
End call: End the current call.
●
Speaker: Route the phone‘s audio through the speaker (On) or through the earpiece
(Off).

Activate Speaker to route the phone‘s audio through the speaker.

Deactivate Speaker to use the phone‘s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
●
Mute: Mute the microphone during an active call. Touch again to unmute the
microphone.
Note: If Mute is activated, the speaker mode is deactivated.
●
Bluetooth: Route the phone‘s audio through a connected Bluetooth headset (On) or
through the speaker (Off).

When the call is routed to a Bluetooth headset, the current call area shows the
Bluetooth call icon (
).
Note: The Headset button is activated to show the current call is routed to the connected
Bluetooth headset.

To route the current call back to the phone, touch Bluetooth to temporarily use the
phone. Touch it again to route the call back to the connected Bluetooth headset.

When Bluetooth or the Bluetooth headset is turned off, the call is routed through
either the earpiece or speaker and shows (
●
Dialpad: Use the onscreen dialpad to enter additional numbers, for example, an
extension or access code.

Touch
it.
).
For example: When you call your bank‘s 800 number, use your dialpad to enter your
account number and PIN.
during a call to display a list of additional in-call features. Touch an option to select
●
Add call: Allows you to add another call.
●
Contacts: Display your contacts list.
●
Memo: Create a new memo while remaining on the call.
●
Messaging: Access the Messaging app while remaining on the call.
●
Voice clarity: Activates the voice clarity feature.
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31
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Press
2. Touch
3. Enter a phone number.
4. Touch
To permanently block your number, call Virgin customer care.
Call Waiting
When you‘re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your
phone‘s screen informs you that another call is coming in and displays the caller‘s phone
number (if it is available).
To respond to an incoming call while you‘re on a call:
■
Swipe
call.)
in any direction. (This puts the first caller on hold and answers the second
To switch back to the first caller:
■
Touch Swap calls.
Phone Calls
32
Note: For those calls where you don‘t want to be interrupted, you can temporarily disable Call
Waiting by pressing
before placing your call. Call Waiting is automatically
reactivated once you end the call.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and touch
Contacts).
(or place a call from Log or
2. Once you have established the connection, touch Add call, and dial the second number
(or place the call from Logs or Contacts).

This puts the first caller on hold and dials the second number.
3. When you‘re connected to the second party, touch Merge calls. Your conference call is
now in session.
Note: If one of the people you called hangs up during your call, you and the remaining caller
stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
4. To end the three-way call, touch
. To end only the last dialed call, touch
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
Phone Calls
33
To activate Call Forwarding:
1. Press
2. Touch
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch
. (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press
2. Touch
3. Touch
. (You will hear a tone to confirm the deactivation.)
Set Up Speed Dialing
Your phone can store up to 99 phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Press
2. Touch and hold the contact whose phone number you want to store speed dial locations.
3. Tap Edit contact.
4. Tap
5. Tap a desired speed dial location number from 2 to 99.
6. Tap Save.
Note: If you assign a number to an already in-use speed dial location, you will be prompted to
confirm that you want to replace the previous speed dial assignment.
Call Logs
The Logs tab of the Phone application lists all recent incoming, outgoing, and missed calls.
View Call Logs
1. Press
to display the dial pad.
2. Touch Call logs to display the call log list.
Phone Calls
34

To filter the call logs, touch
calls, and Missed calls.
> Filter and choose from Received calls, Dialed
Call Log Options
●
To make a call from the call log, see Call from Call Logs.
For additional options:
1. Press
to display the dial pad.
2. Touch Call logs to display the call log.
3. Touch and hold a listing to display the options list.

Add to Contacts (for entries not saved in Contacts) to save the number to Contacts.

View contact (for entries saved in Contacts) to view contact information.

Edit number before call to edit a number before you redial.

Copy call number to copy the call number.

Reject call to add to the call reject list.

Delete call logs to delete all the call logs.

Delete all logs of this number to delete all the logs of this number only."
Clear Call Logs
Use the menu option to clear your call log.
1. Press
to display the dial pad.
2. Touch Call logs to display the call log.
3. Touch
> Delete.
4. Touch individual entries or the check box next to Select all.
5. Touch Delete and then touch OK to clear the selected logs.
Tip: You can also delete all of the call logs at once by tapping
> Delete all > Yes.
Call Settings
Your phone‘s Call Settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
Phone Calls
35
Voicemail Settings
If you need to adjust your voicemail provider or access settings, use the Voicemail settings
menu.
1. Press
2. Touch
> Call settings > Voicemail.
3. Configure your options.
Call Reject
The Call rejection menu lets you set options to automatically reject calls from certain numbers.
1. Press
2. Touch
> Call settings > Call reject.
3. Configure your options.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device
that allows people who are deaf, hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone‘s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
1. Press
> System settings > Call > TTY mode.
2. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Touch TTY Off to turn TTY mode off.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to
the headset jack.
Warning: 911 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including
Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted when received by public safety answering points
Phone Calls
36
(PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are currently working
to resolve this.
Phone Calls
37
Contacts
The Contacts application lets you store and manage contacts from a variety of sources,
including contacts you enter and save directly in your phone as well as contacts synchronized
with your Google Account, your PC, compatible email programs (including Exchange Server),
and your Facebook friends.
Get Started with Contacts
Before using Contacts, it‘s best to learn a few basics.
Before Getting Started
Before using Contacts, it‘s best to learn a few basics.
Your phone automatically sorts the Contacts entries alphabetically. You can create a Google
contact, a phone contact, or a Corporate (Microsoft Exchange ActiveSync) contact.
●
Google contacts are synchronized between your phone and a Google Account you set
up on your phone.
●
Microsoft Exchange ActiveSync contacts are synchronized between your phone and
an Exchange Server or Microsoft® Outlook® account set up on your phone.
●
Phone contacts are stored locally on the phone.
Note: If the phone is ever reset to its factory default parameters, locally stored contacts (phone
contacts) can be lost.
Access Contacts
There are a few ways to display Contacts.
■
Press
> Contacts tab.
> Contacts
– or –
Press
– or –
Touch
•
Contacts
(the contacts shortcut) on the home screen.
To add a shortcut to the Contacts app to the home screen, touch and hold an
empty spot on one of the home screens and touch the Apps tab. Touch and hold
38
the Contacts icon
place it.
, drag the icon to the home screen, and release the icon to
The Contacts List
Learn how to view and navigate through your phone‘s Contacts list.
■
Press
. You will see the Contacts list.

Contacts List: The Contacts list displays all contacts currently stored in your phone,
including Google contacts, Exchange ActiveSync contacts, Phone contacts, and
Facebook contacts.

Create Contacts: Touch

Groups: Create groups of contacts, such as friends, family, or coworkers.
to add a contact.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you‘ll see a slider on the right when you‘re flicking up or
down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
The menu key (
1. Press
2. Touch

Contacts
) provides access to optional features in the Contacts list.
to display the main contacts list options.
Delete: Allows you to delete contacts.
39

Share: Allows you to share contacts.

Send message: Allows you to send a message to a contact.

Send email: Allows you to send an email to a contact.

Speed dial: Allows you to add a speed dial to your contacts.

Join contacts: Allows you to join duplicate contacts.

Import/Export: Allows you to import or export contacts to your internal storage.

Edit tabs: Allows you to edit the tabs, including rearranging them.

Settings: Allows you to set various contact settings.
Add a Contact
You can add contacts by using the Phone application. Enter details such as name, phone
numbers, email addresses, mailing addresses, and more.
1. Press
2. Touch
to add a contact.
3. If you have multiple account types associated with your phone, select a contact type.

Select Google if you want to save contacts to your Google Account; these will be
synced automatically with your Google Account online.

Select Phone as the sync account if you want your contacts on your phone only;
they will not be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.


: Touch the picture icon to assign a picture to the contact.
Add another field: Touch Add another field to include additional information such
as IM address, Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as
Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate
type.
Note: To add more phone numbers, email addresses, etc., touch
field.
Contacts
below the phone number
40
5. When you have finished adding information, touch Save.
Save a Phone Number
You can save a phone number to Contacts directly from the phone dialpad.
1. Press
2. Enter a phone number.
3. To add the number to an existing contact, touch Update contact. To add a new contact,
touch New contact.

For an existing contact, touch the contact name, select a number type for the new
number, and then touch Save.

For a new contact, enter the name and any additional information, and then touch
Save. See Add a Contact.
Edit a Contact Entry
You can change or add details saved in your contact entries, such as setting specific ringtones
to specific contacts or setting calls from specific contacts to divert to your voicemail. Some
contact entries contain information from multiple sources: information that you added manually,
information joined from multiple accounts to consolidate duplicates, etc.
If you find duplicate entries in Contacts, you can join them into a single entry. If you find that
unrelated contacts were joined in error, you can separate them.
Changes made to information from one source do not automatically change the information on
the other sources. For example, if you have information about a contact from a Google Account
and an Exchange account and both are configured to sync contacts, changes to the contact
Contacts
41
from the Google Account are synced to that account on the web, but the information from the
Exchange account will remain unchanged.
Edit a Contact
1. Press
2. Touch and hold the contact whose details you want to edit.
3. Tap Edit contact.
4. Edit the desired contact information.
5. Tap Save.
Change a Contact's Default Phone Number
The default phone number is used when you initiate a call or send a text message using the
context menu (by touching and holding a contact).
1. Press
2. Tap the name of a contact to view its details.
3. Touch and hold the phone number you want to set as the contact's default phone
number.
4. Tap Set as default number. (A checkmark will appear next to the default phone
number.)
Select a Ringtone for a Contact
1. Press
2. Tap the name of a contact to view its details.
3. Tap
4. Tap the RINGTONE field and tap a ringtone to select it.
5. Tap Save.
Delete Contacts
1. Press
2. Tap the name of a contact.
Contacts
42
3. Tap
> Delete.

If the contact contains information from a read-only account, you will not be able to
delete it; you will only be able to change the sync settings for that account or delete
the account itself.

If the contact contains information joined from a read-only account, a dialog box will
inform you that you must separate the contact entry into individual contacts to delete
the contact.
4. Tap Yes to confirm that you want to delete the contact.
Add a Number to a Contact
1. Press
2. Touch and hold the contact's entry.
3. Tap Edit contact in the menu that opens.
4. Tap
under the Phone section.
5. Tap the label button to the right of the phone number field and select the relevant label.

To create your own label, tap CUSTOM.
6. Enter a phone number and tap Save.
Edit a Contact‘s Number
1. Press
2. Touch and hold a contact's entry.
3. Tap Edit contact.
4. Tap a phone number to edit.
5. Re-enter or edit the number and tap Save.
Assign Direct Dialing Numbers
Besides speed dialing, you are also able to directly save a contact to your Home screen.
1. Press
2. Touch and hold a contact's entry.
3. Tap Add to Home screen > Direct dial. The contact will be shown on the Home screen.
Contacts
43
Note: If there is no available space on a particular Home screen canvas, you must delete or
remove an item before you can add another item. In this case, you have the option of switching
to another Home screen canvas.
To use direct dial:
Simply tap the contact on the Home screen.
Assign a Picture to an Entry
Assign a picture to display each time a certain contact calls you.
1. Press
2. Touch and hold the contact's entry.
3. Tap Edit contact.
4. Tap
5. Tap Take photo to take a new picture. The camera will launch.
– or –
Tap Select from Gallery to select a picture from the Gallery.
6. After cropping the picture as you want, tap Save.
Find Contacts by Name
1. Press
2. Tap the Search contacts field.
3. Start entering the name of the contact you‗re searching for. As you type, contacts with
matching names will appear below the search box.
4. Tap a matching contact in the list to open its entry.
Communicate with Your Contacts
From the Contacts or Favorites tab, you can quickly call or send a text (SMS) or multimedia
message (MMS) message to a contact's default phone number. You can also open a menu to
access different methods of communicating with that contact.
The Contacts application shares your contacts with many other applications, such as Gmail™
(see Gmail) and messaging (see Text and Multimedia Messaging).
To connect by using Quick Contact for Android™:
Contacts
44
1. Tap a contact's picture to open Quick Contact for Android.
2. Tap the icon corresponding to the type of communication you want to start.
Depending on the contact information saved, the available actions will be displayed above the
name.
To communicate with a contact:
1. Press
2. Tap the contact's entry.
3. In the contact's details screen, tap the method you wish to communicate with the contact.

Tap
next to the number you want to call to directly.

Tap
next to the number you want to message.
Note: Anytime you see the green Call Key
Call logs, just tap it to call that number.
next to a number, such as in your Favorites or
To call a contact‘s default number:
1. Press
2. Tap
next to the contact entry.
3. If multiple numbers are stored, a pop-up window to select the number will open.
(For more information about placing phone calls, see Make Phone Calls.)
Contacts
45
For more information about sending text and multimedia messages, see Text and Multimedia
Messaging.
Import, Export, and Share Contacts
If you have contacts stored in vCard format on the phone's internal storage, you can import
them into your Contacts application on your phone. You can also export contacts in vCard
format onto the phone internal storage. Export your contacts to back them up to a computer or
another phone.
Import Contacts From Your Internal Storage
You can import contacts from your internal storage directly to your phone.
Note: See Transfer Via PC or Laptop for details about copying files to your phone from your
computer.
1. Copy the vCard files to your phone from your computer.
2. Press
3. Tap
> Import/Export > Import from internal storage.
4. If you have more than one account on your phone, tap the account into which you want
to import the contacts.
5. Tap the files you wish to import and tap Import and Yes to confirm.
Export Contacts to Your Internal Storage
You can export all of the contacts on your phone, as vCard files. You can then copy this file to a
computer or another phone that is compatible with this format, such as an address book
application. (See Transfer Via PC or Laptop.)
1. Press
2. Tap
> Import/Export.
3. Tap Export to internal storage.
4. Tap the contacts you want to export, then tap Export and Yes to confirm.
5. Enter a file name and tap OK.
Share a Contact
You can share a contact with someone by sending it to the person as a vCard file.
1. Press
Contacts
46
2. Open the contact you want to share.
3. Tap
> Share.
4. Choose the method for sending.
Joining and Separating Contacts
When you have two or more entries for the same contact, you can join them into a single entry.
You can also separate contacts that were joined.
1. Press
2. Tap
> Join contacts.
3. Select a tab at the top of the screen.

Tap Join suggestion to select entries to merge.

Tap Joined contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Join or Separate.
Contacts
47
Accounts and Messaging
With wireless service and your phone‘s messaging capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google),
personal and corporate email, text and multimedia messaging, social networking accounts, and
Hangouts.
Gmail / Google
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google
applications, you must enter your account information. These applications sync between your
phone and your online Google Account.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: Although you need a Gmail account to use certain features of your phone, such as
Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account now.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email
to confirm and activate your new account.
Create a Google Account Using Your Phone
1. Press
> System settings > Accounts & sync > Add account.
2. Touch Google and then touch New.
3. Enter your First name and Last name, and then touch
4. Enter a desired Username, and then touch
5. When prompted, enter and reenter a password.
6. Create a security question and answer, enter a secondary email address to help you
recover your password if you ever lose it, and then touch the Next arrow.
Accounts and Messaging
48
Note: When setting up a new Google Account, either on your phone or online, you will be
prompted to add a secondary email address. Enter a second Gmail address or any other email
address from which you currently send and receive email. This address is used to authenticate
your account should you ever encounter problems or forget your password. It is strongly
encouraged for Android users so you can regain access to Google services and purchases on
your phone.
7. On the Finish account screen, select your web history and additional Google Play
options and then touch
8. Enter the letters from the Authenticating screen and then touch
9. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch Sync now.
10. Touch Finish setup and your phone will synchronize the selected items.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Press
> System settings > Accounts & sync > Add account.
2. Touch Google, and then touch Existing.
3. Enter your Gmail username and password, and then touch
4. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch Sync now.
5. Touch Finish setup and your phone will synchronize the selected items.
Access Gmail
Access your personal Gmail account directly on your phone.
1. Press
> Gmail
2. Do any of the following:

View more email messages: If the inbox is full, swipe your finger up the screen to
view more messages and conversations.

Read a new email message: Touch the unread message or the conversation with an
unread message (just-arrived items display in bold).

Select messages and conversations: Touch the letter image or contact's picture to
the left of the email or conversation.
Accounts and Messaging
49

View the inbox of your other Gmail account:
•

Touch the account name at the top of the inbox, and then touch the account you
want to view.
Refresh the inbox: Touch the sync icon
Send a Gmail Message
Use your phone to send Gmail messages.
1. Press
> Gmail
2. In the inbox, touch Compose
3. Enter the message recipient‘s email address in the To field. If you are sending the email
message to several recipients, separate the email addresses with a comma. As you
enter email addresses, any matching addresses from your contacts list are displayed.
Touch a match to enter that address directly.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other
recipients, touch
> Add Cc/Bcc.
5. Enter the email subject, and then compose your email.
Note: If you want to attach a picture, touch
then touch the picture you want to attach.
and then touch Attach picture. Locate and
6. After composing your message, touch Send
Note: While composing the message, touch
> Save as draft or touch
draft. To view your draft email messages, in the inbox, touch
Note: To view your sent messages, in the inbox, touch
to save it as a
and then touch
and then touch
> Drafts.
> Sent.
Read and Reply to Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
1. Press
> Gmail
2. Touch a message to display it.
Tip: You can also access new messages through the Notifications Panel. When a new Gmail
message arrives, you‘ll see the
icon in the Status Bar. Touch and hold the bar and slide it
down access the Notifications Panel and display notifications. Touch a message to display it.
Accounts and Messaging
50
3. To reply to or forward a message, touch Reply
to open a reply message. For reply to
all or forward, touch Reply from the open message and then touch Reply to all, or
Forward.

For Reply or Reply to all, enter an additional message.

For Forward, enter or select recipients and then enter an additional message.
4. After composing your message, touch Send
Email
Use the Email application to send and receive emails from your webmail or other accounts,
using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email
needs.
Although there is a separate Gmail application, the Email application can manage both Internet
based email services (Gmail™ and Yahoo!™) and Corporate Work Email (Outlook®). The phone
can also be manually configured to connect to other email systems.
Note: If you have multiple email accounts, you must configure each account with its own
settings.
If you want to send and receive email messages through an ISP (Internet Service Provider)
account (such as Outlook), you will first need to set up an IMAP or POP account.
●
Internet Message Access Protocol (IMAP) – This mail retrieval protocol is frequently
used in large networks and commercial and institutional settings. IMAP4 is the current
standard.
●
Post Office Protocol (POP) - This protocol is supported by most ISPs and is currently
more common among consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier‗s support documents or contact your IT
administrator.
Email Icons/Shortcuts
- Email shortcut
- Gmail shortcut
Status Bar - Notifications
- New Email message received
- New Gmail message received
Accounts and Messaging
51
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email
accounts within the main Email screen, they must first be added.
1. Press
> Email
2. Do one of the following:

If this is your first time to add an email account, tap Yahoo or Other on the Select
email provider screen.

If you have already added an email account in Email, tap
account
> Settings > Add
. If the Select email provider screen is displayed, tap Other.
3. Enter the Email address and Password for your email account and then tap Next.

Tap Manual setup to configure your connection settings manually (POP3 , IMAP, or
Exchange). Follow the on-screen prompts and enter the information specific to your
carrier.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
4. Enter the account name and your name and tap Done.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If
your company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email
system, you can use this email application to wirelessly synchronize your email, Contacts and
directly with your company‗s Exchange server.
Important: This Outlook application does not utilize Microsoft® ActiveSync to synchronize the
phone to your remote Exchange Server. This synchronization is done wirelessly over the air
(OTA) and not via a direct connection.
Set Up a Corporate Email
1. Press
> Email
2. Tap Microsoft Exchange (from the add new email account screen).
3. Enter your Email address and Password information, then tap Next. Consult your
Network Administrator for further details.

Email address: Your Outlook work email address.
Accounts and Messaging
52

Password: Typically your network access password (case-sensitive).
4. Enter a Server address, Domain and tap Next.

Server: Your exchange server remote email address. Typically starts with
mail.XXX.com. Obtain this information from your company network administrator.

Domain: Enter your network domain\login username.

If your network requires SSL encryption, tap the Use secure connection (SSL) box
to place a checkmark and activate this additional level of security.

If your exchange server requires this feature, leaving this field unchecked can
prevent connection.
Note: Signal interruptions or incorrect username or password information can cause completion
issues.
5. Configure your Update schedule, Days to sync email (days to synchronize between
your phone and server), and activate any other email settings, then tap Next.
6. Read the on-screen activation disclaimer and, if prompted, tap Activate.
Note: Depending on the type of account, you might be required to enable security to sync the
account.
7. Identify your new account with a unique name and provide the outgoing name, then tap
Done.
Important: You can synchronize over the air (not directly) with an Exchange Server running
Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange Server 2010.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Press
> Email
2. Tap a message to read, manage, or reply to.

From your Inbox screen, tap
to select the following options: Refresh, Folders,
Sort by, Downloads, and Settings.

While in a message, the options described in the image below are available.
Accounts and Messaging
53
Create and Send Email
Create and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to email messages.
1. From the Inbox, tap
2. Enter the recipient‗s email address in the To field.

You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email
to other recipients, enter the recipients in the Cc/Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the Body field and compose your email.

To add an attachment (such as picture, video, contact, event, audio, etc), tap

You can access the internal storage and navigate to the file you wish to attach.

Tap the file you wish to attach.
5. Tap
to send the email.
Note: If you close the messaging window before sending it, it is stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is also simple.
Reply to an Email
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap

and choose Reply, or Reply all.
If you select Forward, you must specify the message‗s recipients.
Accounts and Messaging
54
3. Enter a new message and tap
Delete an Email Message
■
Touch and hold an email (from your inbox list) and tap Delete from the pop-up context
menu.
– or –
With the email message displayed, tap
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate
email signature.
Sync Your Accounts
1. Press
> System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‗s
synchronization settings screen.
3. Place a checkmark next to each option if you want the phone to automatically
synchronize. If you want to manually synchronize, tap
> Sync now.
Configure Corporate Email
1. Press
> System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to
reveal the account‗s synchronization settings screen.
3. The following settings are available.

Account name: Displays the name used by the phone to track the account.

Your name: Displays your name. Tap this to change it.

Use signature: To add a signature or other information to outgoing email.
•
Signature: Displays a signature. Tap this to change it.

Update schedule: Choose the update schedule.

Folders to sync: Select the folders you want to synchronize.

Days to sync email: Choose how many days of email you want to sync.
Accounts and Messaging
55

Message format: Select the format you want to view email messages in.

Message size limit: Allows you to set the size limit for messages.

Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected.
•
File size to download over Wi-Fi: Choose the limit for files required to be
downloaded over Wi-Fi.

Account & sync: Goes back to Accounts & sync screen.

SMS sync: Synchronizes your SMS with the Email app.

Calendar events to sync: Choose how many weeks of calendar events you want to
sync.

Auto resend times: Set the number of tries to resend a failed email message.

Always CC/Bcc me: Allows you to copy yourself to emails sent out.

Out of office settings: Allows you to set your out of office settings and message.

Security settings: Set digital signatures and encryption to secure email.

Corporate directory: Searches online directory for the recipient input.

Server policy: View the server policy currently applied.

Notifications: Allows you to decide whether to notify you of new email.
•
Notification sound: Allows you to select the notification sound for new emails.
•
Vibrate: Allows you to configure vibrate options for new emails.
•
Vibrate Type: Allows you to select the vibration type for new emails.

Exchange server settings: Allows you to change the server settings for your
account.

Remove account: Allows you to remove the account.
4. Tap
to return to the previous screen.
For more detailed Corporate email information, see Corporate Email (Outlook). For more
information on Corporate Calendar synchronizing.
Configure General Email Settings
1. Press
> System settings > Accounts & sync.
2. Tap Email to display the account‘s synchronization settings screen.
Accounts and Messaging
56
3. Tap Email Settings and select General settings to set the following settings.

Set default account: Allows you to set the default account.

Select download storage: Allows you to choose where to store your downloads.

Email preview: Allows you to set how much lines of email to display as a preview in
the mailbox.

Conversation view: View email messages sent or received with the same subject in
one thread.

Split view: Allows you to email list with email contents in landscape orientation.

Load linked images: Select when you want to load linked images.

Ask before deleting: Checkmark to set the phone to ask before deleting email.

Auto-advance: Select which screen to display after deleting an email.

Resize image: Set the default size for image attached while composing.

Trusted certificates: Trusted certificate information is available.
•
Tap
to return to the previous screen.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video
files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. Press
> Messaging
2. On the Messaging screen, touch Compose
. The Compose screen opens.
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the To field. If you‘re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
Accounts and Messaging
57

Touch the
icon, and then select the contacts to whom you want to send the
message. You can also select contact groups as recipients. When you have selected
all the message recipients, touch Done.
4. Touch the ―Enter message‖ box and then start composing your message.
Note: A counter appears above the Send button (
) to tell you how many characters you
have entered and how many characters are left. Once you go over the 160-character limit, a
new message is created but automatically joined into one when received.
5. When done, touch Send
to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or
appointments (vCalendar).
1. Press
> Messaging
2. On the Messaging screen, touch Compose
. The Compose screen opens.
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the To field. If you‘re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
Accounts and Messaging
58

Touch the
icon, and then select the contacts to whom you want to send the
message. You can also select contact groups as recipients. When you have selected
all the message recipients, touch Done.
Note: You can add a subject line by touching
> Add subject.
4. Touch the ―Enter message‖ box, and then start composing your message.
5. Touch
and select the type of attachment you want to add.
6. In the Attach window, select from the following file attachments:
7. Touch Send MMS
to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you‘re composing, touch
slide.
> Slide to add space for a new
2. Touch the space for the slide.
3. To compose your slideshow, do any of the following:

Add a picture: Touch

Add a video: Touch
> Video and select a video. (You cannot add both a picture
and a video on the same slide.)

Add music or a voice recording: Touch

Add a caption: Enter the text below the attachment.

View the next or previous slide: Touch the compose field and drag the screen up
and down.

Preview your slideshow: Touch

For more options, touch
> Image and select a picture.
> Audio and select a file.
> Preview.
and select an option.
4. When you have finished composing the multimedia message, touch Send MMS
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Touch
and select a file type, location, and file and then repeat it for additional
slides. Your phone will automatically compile a slide show.
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59
Save and Resume a Draft Message
While composing a text or multimedia message, touch
as a draft.
to automatically save your message
To resume composing the message:
1. Press
> Messaging
2. Touch the message with the
icon to resume editing it.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the Status Bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages, see Text and Multimedia
Message Options for details.
A new message icon ( ) also appears in the notifications area of the Status Bar to notify you
of a new text or multimedia message. The Messages application icon (if shown on the Home
screen) also displays the number of new messages
To open the message, touch and hold the Status Bar, and then slide the Status Bar down to
open the Notifications Panel. Touch the new message to open and read it. For information on
reading and replying to messages see ―Manage Message Conversations‖ below.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messaging screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
Read a Text Message
■
Do one of the following:

On the Messaging screen, touch the text message or message thread to open and
read it.

If you have a new message notification, touch and hold the Status Bar, and then
slide the Status Bar down to open the Notifications Panel, Touch the new message
to open and read it.
To return to the Messaging screen from a text message thread, touch
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then touch View message details.
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60
Note: If a message contains a link to a Web page, touch the message and then touch the link to
open it in the Web browser.
Note: If a message contains a phone number, touch the message and then touch the phone
number to dial the number or add it to your contacts.
View a Multimedia Message (MMS)
1. Press
> Messaging
2. On the Messaging screen, touch a multimedia message or message thread to open it.
3. Touch the attachment to open it. If the attachment is a vCard contact, it is imported to
your phone‘s contacts list. For more information, see Contacts. If the attachment is a
vCalendar file, you can choose the calendar where you want to save the event. For
information on using Calendar, see Calendar.
4. To save the attachment to the storage card, touch and hold the attachment and touch
Save attachment.
Note: When Auto-retrieve in MMS settings is disabled, only the message header is
downloaded. To download the entire message, touch the Download button at the right side of
the message. For details, see Text and Multimedia Message Options.
Note: If you are concerned about the size of your data downloads, check the multimedia
message size before you download it.
Reply to a Message
1. Press
> Messaging
2. On the Messaging screen, touch a text or multimedia message thread to open it.
3. Touch the text box at the bottom of the screen, enter your reply message, and then
touch Send
Note: To reply to a text message with a multimedia message, open the text message, touch
. The text message is automatically converted into a multimedia message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Press
> Messaging
2. On the Messaging screen, touch a message thread.
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61
3. Touch and hold the message that you want to lock.
4. Touch Lock message on the options menu. A lock icon is displayed at the right hand
side of the message.
Delete a Single Message
1. While viewing a message thread, touch and hold the message that you want to delete.
2. Touch Delete message on the options menu.
3. When prompted to confirm, touch Yes. If the message is locked, you will be prompted
that the locked message will be deleted.
Delete Multiple Messages
1. Press
> Messaging
2. On the Messaging screen, touch the message thread that you want to delete.
3. Touch
> Delete.
4. Touch the messages you want to delete, then touch Delete.
5. When prompted to confirm, touch Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
Delete Multiple Message Threads
1. Press
> Messaging
2. On the Messaging screen, touch
> Delete.
3. Select the message threads you want to delete.
4. Touch Delete and then touch Yes to confirm. Any locked messages will not be deleted,
unless you select the Delete locked messages check box.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can touch the
contact‘s picture or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages
including message limits, size settings, and notifications.
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62
1. Press
> Messaging
2. On the Messaging screen, touch
following:
and then touch Settings. You can set the
Display Settings
●
Set default SMS app: Enable this option to set Messaging as your default SMS app to
turn on all features
●
Storage

●
●
Delete old messages: Enable this option to delete older text messages when the
limit for maximum number of text messages is exceeded.
•
Text message limit: Sets the maximum number of text messages that can be
stored on the phone (per conversation).
•
Multimedia message limit: Sets the maximum number of multimedia messages
that can be stored on the phone (per conversation).

Attachment storage: Tap this to select the desired storage for attachement.

Signature: Tap this to automatically add signature (blue checkmark displays).
Text message

Priority: Select Normal or High.

Message reassembly: Enable this option (blue checkmark displays) so that multisegment messages can be reassembled and shown as a single message. Each
segment will still count toward your usage.
Multimedia messsage

Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message
body, and any attachments will automatically download to your phone.
•
If you disable this option, only the multimedia message header will be retrieved
and displayed.

Roaming auto-retrieve: Disable this option if you only desire the multimedia
message headers to download while roaming. Enable this option to automatically
download your complete multimedia messages even while roaming.

Priority: Select Low, Normal, or High.
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63
●
Conversation theme: Allows you to select the desired conversation theme for the
conversation wallpaper and message bubbles.
●
Notification

Notifications: Enable this option if you wish to receive a notification in the Status
Bar when a new text or multimedia message arrives.
•
New message pop-up: Enable this option if you wish to see a new message as
a pop-up.
•
Preview: Enable this option if you wish to preview the contents of messages
when new messages arrive.
•
Notification sound: Allows you to select a ringer to sound when a new message
is received. Tap this option, and then select a ringtone that is specific to new text
and multimedia messages. A sample will briefly be played upon selection.
•
Vibrate: Enable this option if you want the phone to vibrate when a new text or
multimedia message is received.
•
Vibrate type: Choose what type of vibration you wish to apply to new messages.
•
Repeat alert: Enable this option if you wish the phone to remind you at every 12
seconds or every 2 minutes or every 5 minutes about the messages you haven't
read.
●
Quick message: Tap this to add or edit quick messages. Quick message is the
specified text message to send out when you want to ignore an incoming call and
respond to the caller with instead.
●
Send message with Enter key: Enable this option if you want to send messages by
tapping the Enter key on the keyboard.
●
Emergency alerts

Presidential alerts: This setting allows presidential alert to be always presented.
This setting is greyed-out because it cannot be changed.

Extreme alerts: Enable this option to receive extreme alerts.

Severe alerts: Enable this option to receive severe alerts.

AMBER alerts: Enable this option to receive AMBER alerts on child abduction.

Test alerts: Enable this option to allow monthly test alerts.

Font size: Allows you to select the font size for emergency alerts.
Accounts and Messaging
64
Apps and Entertainment
All your phone‘s features are accessible through the Apps list.
Note: Available applications and services are subject to change at any time.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your
phone. Choose from a wide variety of free and paid content ranging from productivity apps and
games to bestselling books and blockbuster movies and music. When you find what you want,
you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone‘s
Wi-Fi, 4G, or data connection and sign in to your Google Account. See Web and Data and Sign
In to Your Google Account for details.
Important: Third-party applications may access your personal information or require Virgin to
disclose your customer information to the third-party application provider. To find out how a
third-party application will collect, access, use, or disclose your personal information, check the
application provider‘s policies, which can usually be found on their website. If you aren‘t
comfortable with the third-party application‘s policies, don‘t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require
access to your personal information (such as your location, contact data, and more) or access
to certain functions or settings of your phone. Download and install only apps that you trust.
1. Press
> Play Store
2. When you open the Google Play store app for the first time, the Terms of Service
window will appear. Touch Accept to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, and
Newsstand), find an app you're interested in, and touch the name.

Browse through featured apps: Scroll through the list of featured apps when you
open Google Play.

Search for an app: Touch
on the Play Store home screen, enter the name or
type of app you‘re looking for, and then touch
on the keyboard.
4. Touch an app to read a description about the app and user reviews.
5. Touch INSTALL (for free applications) or the Price button (for paid applications).
Apps and Entertainment
65
Note: You need a Google Wallet account to purchase items on Google Play. See Create a
Google Wallet Account to set up a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the
conditions, touch ACCEPT to begin downloading and installing the app.

If you selected a paid application, after touching OK, you‘re redirected to the Google
Wallet screen to pay for the application before it‘s downloaded to your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have
access to many functions or a significant amount of your data. Once you touch ACCEPT on this
screen, you are responsible for the results of using this item on your phone.
Create a Google Wallet Account
You must have a Google Wallet account associated with your Google Account to purchase
items from the Google Play Store app.
Do one of the following:
■
On your computer, go to google.com/wallet to create a Google Wallet account.
– or –
■
The first time you use your phone to buy an item from Google Play, you‘re prompted to
enter your billing information to set up a Google Wallet account.
Warning: When you‘ve used Google Wallet once to purchase an application from the Google
Play Store app, the phone remembers your password, so you don‘t need to enter it the next
time. For this reason, you should secure your phone to prevent others from using it without your
permission. (For more information, see Select Screen Lock.)
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can‘t request a refund a second
time.
1. Press
2. Touch
> Play Store
> My apps.
3. Touch the app to uninstall for a refund. The details screen for the app opens.
4. Touch Refund, and then touch Yes to confirm. Your app is uninstalled and the charge is
cancelled.
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66
Open an Installed App
There are options for opening an installed app.
■
Press
, locate the app, and then touch its icon.
> Play Store
– or –
1. Press
2. Touch
> My apps > INSTALLED tab.
3. Touch the app and then touch Open to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Press
2. Touch
> Play Store
> My apps.
3. On the Installed screen, touch the app you want to uninstall, and then touch
UNINSTALL.
4. When prompted, touch OK to remove the app from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know
more about the app.
■
Touch
> Help. The Web browser will take you to the Google Play Help Web page.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where
you are and get you where you‘re going.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses
and attractions, rate and review places, and more.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone‘s GPS location feature.
For more information about location services.
1. Press
Apps and Entertainment
> System settings > Location.
67
2. Touch the
switch to turn Location services ON.

Mode: Select High accuracy, Battery saving, or Device sensors only.

Recent Location Requests: Displays apps that have recently requested your
location information.

Location services
•
Google Location Reporting: Allows you to configure your Google location
settings.
Use Google Maps
■
Press
> Maps
Music
Your phone lets you discover, download, and listen to your favorite music through a variety of
applications.
Music Player
Your phone‘s built-in music player app lets you listen to and organize music files you have
loaded into your phone‘s memory or microSD card.
Note: For information about loading music onto your phone.
Listen to Music Using the Music Player
■
Press
> Music
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from
Google Play as well as songs you have loaded from your own music library. The music you
choose is automatically stored in your Google Play Music library and instantly ready to play via
streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone.
Play Music with Google Play
■
Press
Apps and Entertainment
> Play Music
68
Web and Data
Your phone‘s data capabilities let you wirelessly access the Internet or your corporate network
through a variety of connections, including Wi-Fi, 4G, Data Services (3G Network), and Virtual
Private Networks (VPN).
The following topics address your phone‘s data connections and the built-in Web browser.
Additional data-related features can be found in Accounts and Messaging, Apps and
Entertainment, and Tools and Calendar.
Connect Wi-Fi
Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to
100 meters, depending on the Wi-Fi router and your surroundings.
To use Wi-Fi on your phone, you must connect to a wireless access point, or hotspot. Some
access points are open and you can simply connect to them without entering any information.
Others are hidden or implement other security features, so you must configure your phone to
connect to them.
Turn off Wi-Fi when you're not using it to extend the life of your battery.
When you connect to a Wi-Fi network, the phone obtains a network address and other
information it needs from the network, using the DHCP protocol. To configure the phone with a
static IP address and other advanced settings, tap
settings menu.
> Advanced Wi-Fi from the Wi-Fi
Turn Wi-Fi On and Connect to a Network
Use the Wi-Fi menu to enable your phone's Wi-Fi radio and connect to an available Wi-Fi
network.
1. Press
2. Tap the Wi-Fi switch
> System settings > Wi-Fi.
to turn Wi-Fi on and scan for available Wi-Fi networks.

A list of available Wi-Fi networks will be displayed. Secured networks are indicated
by a lock icon.

If the phone finds a network that you have connected to previously, it automatically
connects to it.
3. Tap a network to connect to it.

If the network is secured, you will be prompted to enter a password. (Ask your
network administrator for details.)
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69

When you're connected to a network, you can tap the network name in the Wi-Fi
settings screen for details about the speed, security, address, and related settings.
To receive notifications when open or secured networks are in range:
By default, when Wi-Fi is on, you receive notifications in the Status Bar when your phone
detects an open Wi-Fi network.
1. Turn on Wi-Fi, if it's not already on.
2. From the Wi-Fi settings screen, tap
> Advanced Wi-Fi, then tap the Network
notification check box to activate the feature.
Add a Wi-Fi Network
You can add a Wi-Fi network manually if it does not broadcast its name (SSID) or if you want to
add a Wi-Fi network when you are out of its range.
To add a secured network, you need to contact the network‗s administrator to obtain the
password or other required security credentials.
1. Turn on Wi-Fi, if it's not already on.
2. From the Wi-Fi settings screen, tap
> Add network.
3. Enter the Network SSID (name) of the network. If the network is secured, tap the
Security drop-down menu and tap the type of security used for the network.
4. Enter the required passwords and security credentials.
5. Tap Connect.
The phone will connect to the wireless network. Any credentials that you entered are saved, so
you are connected automatically the next time you come within range of this network.
To forget a Wi-Fi network:
You can also make the phone forget about the details of a Wi-Fi network that you have added.
For example, if you don't want the phone to connect to it automatically or if it is a network that
you no longer use.
1. Turn on Wi-Fi, if it's not already on.
2. In the Wi-Fi settings screen, touch and hold the name of the network.
3. Tap Forget network.
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70
Data Services General Information (3G and 4G
Networks)
The following topics will help you learn the basics of using your data services, including
managing your user name, launching a data connection, and navigating the Web with your
phone.
Important: Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen or QWERTY keyboard may appear
unresponsive when in fact they are functioning properly. Allow the phone some time to process
your data usage request.
4G
4G provides your phone with wireless Internet access over greater distances than Wi-Fi and
delivers data transfer rates of up to 30 Mbps. To connect your phone to the 4G network, you
need access to a 4G base station.
For more information about the availability of 4G in your location, visit virginmobileusa.com.
Note: The availability and range of 4G depends on a number of factors including your distance
to the 4G base station, and infrastructure and other objects through which the signal passes.
Turn 4G On and Connect to the 4G Network
1. Press
mode.
> System settings > More... > Mobile networks > Network
2. Select LTE/CDMA. The phone will scan for the 4G network and will automatically
connect to it. If you CDMA is selected, the phone will scan for CDMA only.
When your phone is connected to the 4G network, the 4G icon (
) appears in the Status
Bar and tells you the approximate signal strength (number of bars displayed).
Note: The 4G network is self-discoverable, which means no additional steps are required for
your phone to connect to it.
Check 4G Network Status
1. Press
> System settings > More... > Mobile networks.
2. Touch 4G settings. The network provider name and IP address are displayed.
Your Data Services User Name
When you buy your phone and sign up for service, you‘re automatically assigned a user name,
which is typically based on your name and a number.
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71
When you use data services, your user name is submitted to identify you to the network. Your
user name is automatically programmed into your phone. You don‘t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to
your services, you must then update the profile on your phone.
1. Press
> System updates > Update profile.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of
the screen. The following symbols are used:
Your phone is connected to the 4G network. When the signal bands are animated, your phone
is scanning and connecting. During data transfer, the animated icon is not used (for example,
when you are opening a Web page).
When the signal bands are gray, your phone is connected to the network, signal is weak.
When both the bands and the 4G icon are gray, you there is no coverage and you are
disconnected from the 4G network.
Your phone is connected to the 3G Mobile Broadband Network (3G). When the signal bands are
animated, your phone is transferring data (for example, when you are opening a Web page);
when the signal bands are gray, your phone is connected to the network but is not currently
transferring data (for example, when you are viewing a Web page that is completely open). In
either state, you can receive incoming calls.
If you do not see an indicator, your phone does not have a current data connection.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect and access resources inside a secured local network, such as your corporate
network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login
credentials or install security certificates before you can connect to your company‘s local
network. You can get this information from your network administrator.
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72
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data
connection. For information about setting up and using these connections on your phone, see
Turn Wi-Fi On and Connect to a Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must
first set up the phone‘s secure credential storage.
1. Press
lock > Password.
> System settings > Lock screen, and then touch Select screen
2. Enter a new password (at least eight characters without any spaces) for the credential
storage, scroll down and confirm the password, and then touch OK.
3. Touch
to return to the main settings menu, and then touch Security.
4. Touch Trusted credentials and then touch your preferred system and user credentials.
You can then download and install the certificates needed to access your local network. Your
network administrator can tell you how to do this.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Press
> System settings > More... > VPN.
2. Touch Add VPN network, and then enter the information for the VPN you want to add.

Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.

Set up all options according to the security details you have obtained from your
network administrator.
3. Touch Save.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
Connect to a VPN
1. Press
> System settings > More... > VPN.
2. In the VPNs section, touch the VPN that you want to connect to.
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73
3. When prompted, enter your login credentials, and then touch Connect. When you are
connected, a VPN connected icon appears in the notification area.
4. Open the Web browser to access resources such as intranet sites on your corporate
network. (For more information about browsing the Web, see Learn to Navigate the
Browser.)
Disconnect from a VPN
1. Drag the title bar down to open the Notifications Panel.
2. Touch the VPN connection to return to the VPN settings screen, and then touch the VPN
connection to disconnect from it.
When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the
notification area of the title bar.
Browser
Your phone‘s Web browser gives you full access to both mobile and traditional websites on the
go, using 3G, 4G, or Wi-Fi data connections.
Launch the Web Browser
Launching the browser is as easy as touching an icon.
■
From any home page, touch Browser
Tip: If Browser isn‘t one of your phone‘s primary shortcuts, press
to launch the browser.
> Browser
Tip: Your phone may support additional Web browsers, such as Google Chrome.
Learn to Navigate the Browser
Navigating through menus and websites during a data session is easy once you have learned a
few basics.
Note: Before you access the default home page, you may be asked to enter your 10-digit
wireless phone number and touch OK. Entering your phone number is not required for access
to other Web pages.
Scrolling
As with other parts of your phone‘s menu, you‘ll have to drag up and down to see everything on
some websites.
To scroll through a website‘s page:
■
In a single motion, touch and drag across or up and down a page.
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74
Selecting
To select onscreen items or links:
■
Drag across a page, and then touch an item or touch an onscreen link to select the link.
Links, which are displayed as underlined text, allow you to jump to Web pages, select special
functions, or even place phone calls.
Pinching and Zooming
Zooming in and out on a Web page can be done now without the need of an onscreen zoom
tool. Just use your fingers to pinch in or spread out on the screen.
To zoom in:
1. Place your thumb and index finger on the screen.
2. Expand them outward (spread) to zoom in.
To zoom out:
1. Place your thumb and index finger on the screen.
2. Bring them together (pinch) to zoom out.
Go Back
To go back one page:
■
Touch
on your phone. Repeat this process to keep going back through your Web
page history of recently visited pages.
Tip: You can use
for deleting text (like a BACKSPACE key) when you are entering text.
Go to a Web Page
1. Touch the Address field (top of the browser window) and enter a new Web address.

As you enter the address, possible matches are displayed within an onscreen list.
Touch an entry to launch the desired website.
2. Touch Go to launch the new page.
Browser Menu
The browser menu offers additional options to expand your use of the Web on your phone.
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Open the Browser Menu
The browser menu may be opened anytime you have an active data session, from any page
you are viewing.
1. Press
> Browser
2. From any open Web page, touch
. You will see the browser menu.
Options available within the browser menu may include:
●
Forward: Allows you to go one page backed.
●
New tab: Allows you to add new browser tab.
●
Bookmarks: Allows you to set up and use custom bookmarks.
●
Add to bookmarks: Allows you to add the current page to your bookmarks
●
Homepage: Allows you to go to the homepage.
●
History: Allows you to show the history what you visited.
●
Share page: Allows you to send a URL via Bluetooth, Email, Gmail, and Messaging.
●
Find on page: Allows you to search the current Web page for a word.
●
Desktop view: Allows you to view the current page in desktop view.
●
Save for offline reading: Allows you to save the current page for reading offline.
●
Capture plus: Allows you to capture current web page from top to bottom without
cutting.
●
Settings: Allows you to configure and manage your Browser settings.
●
Exit: Allows you to completely exit the Browser.
Select Text on a Web Page
You can highlight text on a Web page and copy it, search for it, or share it.
1. Press
> Browser
and navigate to a Web page.
2. Touch and hold to the area of the page containing the desired text.
3. Touch and drag across the screen and highlight the desired text. Any selected text will
appear highlighted.
4. Select an option:
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76

Select all to select all the text in the current Web page.

Copy to copy the selected text.

Share to share the selected message using your favorite services like Email,
Messaging, and others.

Find to search for all instances of the selected text in the current Web page.

Web search to search for the selected text on the web.
Go to a Specific Website
Follow the instructions to go to a particular website by entering a URL (website address).
1. Touch the URL field and enter a website address.

As you type the address, if your desired website appears within the suggested sites
list, touch the entry to begin surfing.
2. Touch Go.
Note: Not all websites are viewable on your phone.
Adjust Browser Settings
You can control many of the settings for your browser through the browser settings menu,
including general page settings, privacy and security, accessibility settings, advanced settings
such as Javascript and plug-ins, and bandwidth management.
1. Press
> Browser
2. From any open Web page, touch
menu.
> Settings. You will see the browser settings
3. You can access the following settings menus:

General
•

Privacy & Security
•

Settings for managing personal data from web browsing and usage.
Accessibility
•

Set the homepage, Form auto-fill and Auto-fill text.
Adjust the text size and rendering options.
Advanced
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77
•

Adjust JavaScript and other web content settings.
Bandwidth management
•
Settings for Search result preloading and image loading.
Create Website Settings
You can create settings for individual websites.
1. Press
> Browser
> Settings > Advanced > Website settings.
2. From any open Web page, touch
3. Select the settings you want to configure for the current website.
Reset the Browser to Default
You always have the option to restore your browser to its default settings.
1. Press
> Browser
> Settings > Advanced > Reset to default.
2. From any open Web page, touch
3. Touch OK to complete the process.
Set the Browser Home Page
Customize your Web experience by setting your browser‘s home page.
1. Press
> Browser
2. From any open Web page, touch
> Settings > General > Set homepage.
3. Select one of the available options and enter the necessary information.
Create Bookmarks
Make browsing easier by setting up and using custom bookmarks.
1. From any open web page, tap
to open the option menu.
2. Tap Bookmarks. Three tabs are revealed:

Bookmarks: Displays a list of your current bookmarks.

History: Displays a record of your browsing history. These records are organized
into folders such as: Today, Yesterday, 5 days ago, 1 month ago, and Most
visited.

Saved pages: Displays the pages you've saved for offline reading.
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3. In the Bookmarks tab, tap
> Add bookmark.
4. Enter a descriptive name and URL for the new bookmark.
5. Tap OK to store the new entry to your Bookmarks list.
Create Bookmarks from Other Tabs
1. From any open web page, tap
to open the option menu and tap Bookmarks.
2. Tap the History tab.
3. Tap the star icon adjacent to a web page entry. Enter the desired information and tap
OK.
- or Touch and hold an entry from the list to display a context menu. Then, tap Add to
bookmarks to add the selected entry to your current list of bookmarks.
Create a New Homepage
Select any previously visited Web page to display as your home page.
1. From any open web page, tap
to open the option menu and tap Bookmarks.
2. Tap either the Bookmarks or History tab.
3. Touch and hold an entry from the list to display a context menu.
4. Tap Set as homepage to assign the selected entry as your new homepage.
Add Bookmarks to Your Home Screen
You can add Web bookmarks to your phone‘s home screen for quick access.
1. From any open web page, tap
to open the option menu and tap Bookmarks.
2. Touch and hold an existing entry from the list to display a context menu.
3. Tap Add shortcut to home to add the selected entry to your Home screen.
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Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone
comes with a 8 megapixel camera with an autofocus feature that lets you capture sharp pictures
and videos.
Take Pictures
The following topics teach you how to take pictures with your phone‘s camera.
Open or Close the Camera
You can open the camera through the applications list and close it from the camera menu. In
addition to using the applications list to open the camera, you may be able to launch the camera
from within other applications such as Contacts or Messaging.
Open the Camera
■
To open the camera in picture mode and take pictures, press
> Camera
Close the Camera
■
On the camera screen, press
or
Viewfinder Screen in Camera mode
The Viewfinder screen lets you view your subject and access camera controls and options.
●
●
Flash: Select a flash mode for the camera.
Swap camera: Switch between the back-facing camera lens and the front-facing
camera lens (for self portraits, video chatting, etc.).
●
Shot mode to select the shot mode from the following options:

Normal: Captures a normal photo shot.
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80
●

Dynamic tone (HDR): Combines photos taken at multiple exposures into one
optimal photo to get a better photo in tricky lighting situations.

Panorama: Creates a wide photo of a panoramic view. Hold the phone horizontally,
press the shutter to start and slowly sweep the camera across the scene.

Continuous shot: Takes 6 shots in rapid sequence.

Time catch shot: Captures the missing moment before pressing the shutter.

Sports: Captures fast-moving images without blur.
Settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Settings.
Take a Picture
You can take high-resolution pictures using your phone‘s camera.
1. Press
> Camera
2. Before taking the picture, you can zoom in on your subject.

To zoom in, ―spread‖ the screen with your thumb and finger.

To zoom out, ―pinch‖ the screen.
3. On the Viewfinder screen, touch the flash icon
depending on your lighting conditions.
to select a camera flash mode
4. Frame your subject on the screen.
Tip: Hold the phone vertically when taking portrait shots or hold the phone horizontally when
taking landscape shots.
5. You can either let the camera autofocus on the center of the screen, or you can touch
another area on the screen that you want to focus on.
6. Touch
to take the picture.
7. Choose what you want to do with the picture you‘ve just taken. See Review Screen for
details.
Multi-point Auto Focus
When you take a picture, the Multi-point Auto Focus (AF) function will operate automatically and
will allow you to see a clear image.
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81
Super Zooming
You can use a zoom up to 8 times while taking pictures.
Tip: This function operates automatically while zooming in and out.
Note: Use a steady hand. This feature does not work with some functions. Objects can be
overlapped when taking a picture of fast-moving subjects.
Light Frame
You can use this function when using Front Camera in the dark lighting condition and will allow
you to take a more brighter image.
1. Press
2. Tap
> Camera
to change the Front Camera mode.
3. On the Viewfinder screen, touch

to select a Light Frame mode.
When touch
, the Viewfinder screen area get downsized and white frame will be
displayed surrounding this area. At this time, the white frame functions as lighting
and so you can get more brighter photos.
4. Touch
to take the picture depending on your lighting conditions
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82
Note: Light Frame is supported for Front Camera mode only.
Viewfinder screen area in Light Frame mode looks smaller than normal Front Camera mode.
But the image size and resolution are same as the normal Front Camera mode.
Review Screen
After capturing a picture or video, touch the thumbnail image to see the item in the review
screen. From there, you can access options such as save, view, send, or delete the picture or
video.
●
Camera to return to the live camera screen.
●
Share via to share the picture or video.
●
Delete to delete the current picture or video. Touch Yes to confirm.
●
Tap a picture in an album then tap
for the following options: Set image as, Move,
Copy, Copy to Clip Tray, Rename, Rotate left, Rotate right, Crop, Edit, Slideshow,
Add location, and Details.
Record Videos
The following topics teach you how to record videos with your phone‘s video camera.
Viewfinder Screen in Video mode
The Viewfinder screen lets you view your subject and access video controls and options
●
Flash Taps to turn the flash On, Off or set it to Auto.
●
Swap camera to swap between the back-facing camera lens and the front-facing
camera lens.
●
Recording mode to set the recording mode to any of the following options.

Normal: Records a normal video.

Live effect: Provides various visual effects when recording a video.
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83
Record videos
Record high-quality videos using your phone‘s video camera.
1. Press
> Camera
2. Move the selection slider to video camera.
3. Select MMS video to record a short video for email or messaging or Long video.
4. Point the lens to frame the scene where you want to start.
5. Tap
to start recording the video. The length of the recording is displayed at the top of
the screen.
Note: Tap
to take pictures while recording long video.
6. Tap
to pause recording video. You can resume recording again tapping
– or –
Tap
to stop recording. Your video will be automatically saved to the Gallery.
7. Choose what you want to do with the video you‘ve just captured. See Review Screen for
details.
Camera Settings
You can adjust your camera‘s settings using the icons on the main camera screen and the full
camera settings menu.
1. Press
> Camera
2. Touch Settings
to display the Settings menu and access all your camera settings.
You can change the following settings from the Settings menu:

Cheese shutter: Allows you to take pictures with voice commands. When on, you
just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture.

Brightness: Adjusts the brightness setting compatible with the environment.

Focus: Set a focus mode. Choose from Auto, Manual or Face tracking.
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84

Image size: Set the size of your picture. Choose from 8M 3264x2448 (4:3), W6M
3264x1836(16:9), 5M 2560x1920 (4:3) or 1M 1280x960 (4:3).

ISO: Control the camera's sensitivity to light. Choose from Auto, 100, 200, 400, or
800.

White balance: Select how the camera adjusts colors in different kinds of light in
order to achieve the most natural-looking colors for your pictures. Choose from Auto,
Incandescent, Sunny, Fluorescent, or Cloudy.

Color effect: Apply different color effects to your pictures. Choose from None,
Mono, Sepia, or Negative.

Timer: Set your camera's timer. This is ideal if you want to be a part of the picture.

Auto review: Set whether to view the picture that was just taken. Choose from Off,
On, 2 sec, or 5 sec.

Geotagging: Use your phone's location-based services. Take pictures wherever you
are and tag them with the location. If you upload tagged pictures to a blog that
supports geotagging, you can see the pictures displayed on a map.

Shutter sound: Adjust the sound the shutter makes when taking a picture.

Volume key: Set how to use the volume key. Choose from Capture or Zoom.

Storage: Set the storage location for your pictures. Choose from Internal storage
and SD card.

Help: Allows you to learn how a function works. This icon will provide you with a
quick guide.

Reset: Restore all camera default settings.
Video Camera Settings
You can adjust your video camera settings using the icons on the main video camera screen
and the full video camera settings menu.
1. Press
> Camera
2. Move the selection slider to video camera.
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85
3. Touch Settings
to display the Settings menu and access all your video camera
settings. You can change the following settings from the Settings menu:

Video size: Set the size of your video. Choose from FHD 1920x1080 (30fps), HD
1280x720, QVGA 320x240 (MMS) or QCIF 176x144 (MMS).

Brightness: Adjust the brightness setting compatible with the environment.

White balance: Select how the camcorder adjusts colors in different kinds of light in
order to achieve the most natural-looking colors for your videos. Choose from Auto,
Incandescent, Sunny, Fluorescent, or Cloudy.

Color effect: Apply different color effects to your videos. Choose from None, Mono,
Sepia, or Negative.

Auto review: Enable auto review of your video.

Geotagging: Use your phone's location-based services. Record videos wherever
you are and tag them with the location. If you upload tagged videos to a blog that
supports geotagging, you can see the videos displayed on a map.

Volume key: Set how to use the volume key. Choose from Record or Zoom.

Storage: Set the storage location for your recordings. Choose from Internal storage
and SD card.

Help: Allows you to learn how a function works. This icon will provide you with a
quick guide.

Reset: Restore all video camera default settings.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you‘ve taken with
your phone‘s camera, downloaded, or copied onto your storage card or phone memory.
For pictures that are on your storage card or phone memory, you can do basic editing such as
rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper
and share pictures with your friends.
Open or Close Gallery
The Gallery app opens in the Albums tab where your pictures and videos are organized by
albums for easy viewing.
Open the Gallery App
1. Press
Camera and Video
> Gallery
86
2. Touch a folder location (such as Camera), and then touch an image to view the picture.
If you stored your files in folders (directories) on the microSD card or phone memory, Gallery
will display these folders as separate albums.
Folders in your storage card or phone memory that contain pictures and videos will also be
treated as albums. The actual folder names will be used as the album names. If you have
downloaded any pictures and videos, these will be placed in the download album.
When viewing pictures in Gallery, you can press the gallery icon in the upper left corner to
return to Album view. Touch an album to view the pictures or videos in that album.
Note: Depending on the number of pictures stored, it may take some time for Gallery to load all
your pictures on the screen.
Close the Gallery App
■
To close the Gallery app and return to the home page, press
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone‘s Gallery.
1. Press
> Gallery
2. Touch an album (such as Camera), and then touch an image to view the picture.
After selecting an album from the Albums tab, you can browse through the pictures and videos
of that album. Touch a picture or video to view it in full screen. By default, the pictures and
videos in an album are displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection
menu and choose what to do with the picture or video.
Note: If you want to select another album, touch
to return to the Albums tab.
Zoom In or Out on a Picture
There are two ways you can zoom in or out of a picture.
■
Touch the screen twice quickly to zoom in, and then touch the screen twice quickly again
to zoom out.
– or –
■
Use pinch and spread to zoom in or out. ―Spread‖ the screen using your thumb and
forefinger to zoom in when viewing a picture. ―Pinch‖ the screen to zoom out. (Move
fingers outward to zoom in and inward to zoom out.)
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87
Watch a Video
The screen automatically switches to portrait mode when you play a video. Use the onscreen
controls to play, pause, or stop the video.
1. Press

> Gallery
Scroll left or right to view more albums.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a video in an album to play.

Tap the video to view the playback controls.
Note: While a video is playing, slide the left side of the screen up or down to adjust the screen
brightness. While a video is playing, slide the right side of the screen up or down to adjust the
sound.
Note: While playing a video, tap the timeline point to jump to that part of the video.
Note: While playing a video, slide your finger from left to right (or vice versa) to fast-forward and
rewind.
Video Gallery Options
The Gallery is where you can access the Gallery of stored videos. You can view them, share
them with your friends, and delete and edit them.
1. Press

Gallery to view the videos stored in the phone.
Scroll left or right to view more albums.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a video to view it. You can access the following options:

QSlide: Enables an overlay on your phone's display for easy multitasking.

SmartShare: Shares media files with DLNA certified devices.

Lock/Unlock: Locks the touch keys to prevent unintentional touches.

Screen ratio: Allows you to adjust the screen ratio. (Best fit, Full screen or
Original size)

Captures a screen shot while playing a video.
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88

Tap
to access Subtitles, Share, Trim, Delete, Settings, Details, and Help.
Live Zoom
Live Zoom allows you to zoom in or zoom out on a portion of a video that is being played to
make the desired section appear larger or smaller.
When viewing a video, use your index finger and thumb in a pinching or spreading motion to
zoom in or out.
Note: Do not press too hard; the touch screen is sensitive enough to pick up a light, but firm
touch.
Work with Pictures
Whether you‘re browsing pictures in filmstrip or grid view in the Gallery application, you can
touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or
crop it, and more.
Rotate and Save a Picture
1. Press
> Gallery
2. Touch an album.
3. Touch the picture you want to rotate.
4. Touch
and then select either Rotate left or Rotate right.
Crop a Picture
1. Press
> Gallery
2. Touch an album.
3. Touch the picture you want to crop.
4. Touch
Camera and Video
> Crop. A crop box then appears on the picture.
89
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows
appear, drag your finger inward to or outward to resize the crop box.
6. To move the crop box to the part of the picture that you want to crop, drag the crop box
to the desired size and position.
7. Touch OK to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages.
You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter)
and share videos on YouTube. You can also send them to another phone or your computer
using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added
as file attachments in your email. For more information about using email and Gmail, see Create
and Send Email or Send a Gmail Message.
1. Press
> Gallery
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.

To select multiple items, touch
you want to include.
4. Touch
while viewing an album and select all of the items
and then touch Email or Gmail.
5. Address and compose your message and then touch Send (
or
).
Note: If you selected Email and you have multiple email accounts, the default email account will
be used.
For more information about using email and Gmail, see Create and Send Email or Send a Gmail
Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone‘s messaging
app. Although you can send several pictures or videos in a multimedia message, it may be
better to just send one at a time, especially if the files are large in size.
1. Press
Camera and Video
> Gallery
90
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.

To select multiple items, touch
you want to include.
4. Touch
while viewing an album and select all of the items
and then touch Messaging.
5. Compose your message and then touch Send MMS
For more information about sending multimedia messages, see Send a Multimedia Message
(MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone‘s phone or your
computer using Bluetooth.
1. Press
> Gallery
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.

To select multiple items, touch
you want to include.
4. Touch
while viewing an album and select all of the items
and then touch Bluetooth.
5. In the next few screens, you‘ll be asked to turn on Bluetooth on your phone and connect
to the receiving Bluetooth device so the files can be sent. For more information, see
Bluetooth.
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91
Tools and Calendar
Learn how to use many of your phone‘s productivity-enhancing features.
QSlide
The QSlide function enables an overlay on your phone's display for easy multitasking.
1. While using an app that supports QSlide, tap
to access QSlide.
– or –
Open the Notifications Panel and touch an app from the QSlide apps section.
2. Use the slider
to adjust the transparency of the overlay.
3. You can make a call, or choose other phone options.

Tap
to exit the QSlide function.
Note: The QSlide function can support up to two windows at the same time.
QuickMemo
The QuickMemo feature allows you to create memos and capture screen shots. You can use
QuickMemo to easily and efficiently create memos during a call, with a saved picture or on the
current phone screen.
1. Access QuickMemo from the Quick Access items.
– or –
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92
While viewing the screen you want to capture and create a memo on, slide the Status
Bar down and tap
2. Create a memo using the following options:

: Tap to enable an overlay on your phone's display for easy multi-tasking while
keeping the memo in the background.
Note: Tap
to exit the overlay mode and go back to the QuickMemo.

: Tap to select what type of background to use.

: Tap to undo the most recent action.

: Tap to redo the most recently deleted action.

: Tap to select the pen type and color or to crop the image.

: Tap to use the eraser to erase the memo that you created.

: Tap to share the memo with others via any of the available applications.

: Tap to save the memo you‘ve created.
Note: Please use a fingertip while using the QuickMemo feature. Do not use your fingernail.
3. Tap
to save the current memo to the Gallery.
Discard QuickMemos:
■
Tap
until you exit QuickMemo.
View the Saved QuickMemo
Your QuickMemos are saved in the Gallery application.
To view QuickMemos saved in your Gallery:
■
Press
Tools and Calendar
> Gallery
and select the QuickMemo album.
93
QuickRemote
QuickRemote turns your phone into a Universal Remote for your home TV and cable box.
1. From the Home screen, tap
> QuickRemote
– or –
Touch and slide the Status Bar downwards and touch
> ADD REMOTE.
2. Select the type and brand of device, then follow the on-screen instructions to configure
the device(s).
Tip: To quickly use the QuickRemote feature, touch and slide the Status Bar downward and tap
on the Quick Settings bar to activate it.
Touch the Menu Key
to select Magic Remote setting, Edit remote name, Move remote,
Delete remote, Edit room, Settings, and Help.
Note: QuickRemote features an ordinary remote control and infrared (IR) signals to operate the
same way. Therefore, be careful not to cover the infrared sensor when you use the
QuickRemote feature. This function may not be supported depending on the model, the
manufacturer or service company.
Voice Command
You can search for and dial a contact by speaking, rather than by manually dialing a contact or
opening installed applications.
Place a Call by Speaking
1. Press
> Voice Command
2. Say one of the following commands:
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94

Call [Name or Phone Number]

Send Text [Name or Phone Number]

Redial [Latest number]

Open [App Name]

Play Music [Music name]

Check [Item]
3. If Voice Command finds a match, it performs the requested action, otherwise, it will
display options.
Calendar
With the Calendar application you can view the events you have scheduled in the coming days,
weeks, or months.
Open the Calendar
■
Press
> Calendar
. If you have created or subscribed to more than one
TM
calendar through Google Calendar on the web, events from each calendar are
displayed in a different color. (For information about which calendars are displayed on
your phone, see Display and Synchronize Calendars.)
Note: To go to any day in any Calendar view, tap
> Go to date.
Change Calendar View
You can change the calendar view.
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■
Tap
> Day, Week, Month, Year, Agenda. Each view displays the events in your
calendar for the period of time that you specify.

Day View

Week View
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
Month View

Year View
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
Agenda View
View Event Details
You can view more information about an event in a number of ways, depending on the current
view.
■
In Agenda, Day, Week view, Year view, or Month view, tap an event to view its details.
Create an Event
You can use the Calendar tool on your phone to create events that appear on your phone and in
your Google Calendar on the web.
1. Open the Calendar, and tap
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
You can also touch and hold a spot in Day, Week, or Month view to open the new
event screen with that day and time already entered.
2. Add details about the event.

Enter a name, and other optional details about the event, just as you would on
Google Calendar (on the web). If you have more than one calendar, you can choose
the calendar to which to add the event. Tap
Event Reminder.)
to add more reminders.(See Set an
3. Invite guests to the event.

In the Guests field, enter the email addresses of everyone you want to invite to the
event. Separate multiple addresses with commas ( , ). If the people to whom you
send invitations use Google Calendar, they'll receive an invitation through their
Google Calendar and by email.
4. Scroll to the bottom of the screen and tap Save.

The event will be added to your Calendar. You can also access and configure the
event from Google Calendar on the web.
Edit or Delete an Event
You can edit or delete an event that you created on the phone or on the web. You can also edit
or delete events created by others, if they have given you permission.
Edit an Event
1. Open Calendar and tap the event to open it. (See View Event Details.)
2. Tap
. (For information on how to create or change event information, see Create an
Event.)
3. Make your changes to the event.
4. Tap Save.
Delete an Event
■
Tap an event to view the event details. Then, tap
. Tap OK to confirm.
Set an Event Reminder
You can set one or more reminders for an event, whether or not you created the event or have
permission to edit its other details.
1. Open Calendar and tap the event to open it. (See View Event Details.)
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2. Tap Add reminder
to add a reminder.
3. Tap the reminder time to display a pop-up menu and choose your desired setting.

At the designated time, you will receive a notification to remind you about the event
(See Respond to an Event Reminder.). You can also use Google Calendar (on the
web) to configure additional reminders.
Delete an Event Reminder
1. Open Calendar and tap the event to open it.
2. Tap
to remove a reminder.
Respond to an Event Reminder
If you set a reminder for an event, the reminder notification appears in the Status Bar when the
reminder time arrives.
1. If you receive notifications in the Status Bar, drag the Notifications Panel down to your
notifications. Tap the event notification to open the list of Calendar notifications.
2. Tap an event in the Calendar Notifications list to view more information about that event.
3. Tap Snooze in the Calendar Notifications list to receive the reminder again 5 minutes
later.
– or –
Tap Dismiss in the Calendar Notifications list to delete all reminders in the list.
4. Tap
when viewing the Calendar Notifications list to keep the reminders. The
reminders will remain in the Status Bar.
Display and Synchronize Calendars
Initially, all calendars that you create or subscribe to through Google Calendar on the web are
also displayed in the Calendar application on your phone. You can select which calendars to
show or hide on the phone, and which to keep synchronized.
Only the calendars that you've created or subscribed to on the web are shown in the Calendar
list.
To select calendars to display:
1. Tap
> Calendars to display.
2. Checkmark the desired accounts to display those calendars.
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Change Calendar Settings
You can change the settings for how the Calendar application displays events and how it
notifies you of upcoming events.
●
Open the Calendar, and tap

Week starts on: Opens a dialog box to configure from when the week starts on.

Hide declined events: When checkmarked, declined events so that they are not
displayed in your calendar views. Tap to remove the checkmark and display all
events in your calendar views.

Weather: Enable to set to show weather info on Calendar.

Show events by: Select event display type Event brief or Timeline.

Show week number: Displays the week number out of the year.

Lock default time zone: Lock event times and dates to default time zone.
•
●
> Settings > Calendar settings.
Default time zone : Enable to set the default time zone.

Clear search history: Allows you to remove all the searches you have performed.

About calendar: Display calendar application version.
Open the Calendar, and tap
> Settings > Event notification settings.

Default reminder time: Allows you to select the default time set for event reminders.

Notifications: Checkmark to allow notifications of new events. When Notifications is
set, you can select the notification type, notification sound, vibrate or vibrate type,
and whether to pop-up the notification or not.

Quick responses: Edit default responses when emailing guests.
Folders
Folders allow you to organize other Home screen shortcuts and icons, or folders that contain all
your contacts, contacts with phone numbers, or starred contacts. Your folder's contents are kept
up to date automatically. Organizing in folders can create space to add more shortcuts, widgets,
or applications on the Home screen.
Add a Folder
1. Drag and drop an app icon over another app icon.
2. A folder will be created with both app icons in it.
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Rename a Folder
1. Tap the folder icon to open it.
2. Tap
3. Enter the new folder name and tap OK.
Note: You can also change the folder color.
Organize Items in a Folder
■
Just drag a shortcut, an icon, or a folder and drop in a folder.
Alarm/Clock
You can use Alarm/Clock application to monitor several types of information at once, in addition
to the current date and time.
Open the Alarm
The Alarm/Clock application also allows you to set alarms.
1. Press
> Alarm/Clock
2. Tap an existing alarm to change its time and other attributes or tap Add alarm
add a new one.
to
3. Set the time of the alarm. You can change the time by scrolling up/down the hour and
minute and AM/PM field or tap the hour and minutes fields to enter the time with the
keyboard.
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4. Tap Repeat to set the days when you want the alarm to sound. (If you don't set a repeat,
the alarm will only sound on the assigned day.)
5. Tap Snooze duration to open a dialog box to set the amount of time to wait before
sounding the alarm again if it is not dismissed. You can set the alarm to ring repeatedly
from 5 minutes up to 1 hour.
6. Tap Vibration to have the phone vibrate, in addition to playing the ringtone.
7. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you
select it.
8. Slide the button on the Alarm volume slider to the right to increase the alarm volume
and to the left to decrease it.
9. Tap Auto app starter to set the application you want to automatically open when you
stop the alarm.
10. Tap Puzzle lock to checkmark the setting, which requires you to wake up enough to
solve a simple puzzle to dismiss the alarm.
11. Tap Memo to enter a name for the alarm.
12. When you're finished, tap Save.
Change Alarm/Clock Settings
1. Press
2. Tap
> Alarm/Clock
> Settings.
3. You can set the following options:

Alarm in silent mode: Tap to place a checkmark and allow your phone to play
alarms even when it is in Silent mode.

Volume button behavior: Allows you to set the desired behavior of the volume
buttons when pressed during an alarm.

Puzzle lock: Allows you to choose the puzzle type to use during the puzzle lock.

Vibrate type: Allows you to set the vibrate type.
Set a Timer
1. Press
> Alarm/Clock
> Timer tab
2. Tap the Hour/Minute/Second sections to set the timer.
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3. Tap
to set the following options:

Vibration: Set the phone vibrate along with the alert sound. (A blue checkmark
appears.)

Alert sound: Select the alert sound.

Alert volume: Set the alert volume.
4. Tap
to start the timer. To stop it, tap
5. Tap
to reset the timer.
Set World Clock
1. Press
2. Tap
> Alarm/Clock
> World clock tab
to add a city.
3. Enter the city name in the search field and tap Done on the keyboard.
As you enter letters, the cities which starts from the letters are displayed.
– or –
Scroll through the cities list and tap the city.
4. You can add cities as many as you want. Repeat steps 2 and 3.
Play Stopwatch
1. Press
2. Tap
3. Tap
> Alarm/Clock
> Stopwatch tab
to start stopwatch time.
to stop the stopwatch.
Tip: While measuring time, tap
to view lap times.
Tasks
You can add your tasks in Tasks application and synchronize with MS Exchange account.
Synchronize MS Exchange
1. Press
Tools and Calendar
> System settings > Accounts & sync.
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2. Tap Add account.
3. Tap Microsoft Exchange to enter your email address and password information.
4. For further information about adding a Microsoft Exchange account, see Set Up a
Corporate Email.
5. Make sure that you place a checkmark on Sync Tasks.
Add a Task
1. Press
2. Tap
> Tasks
to add a new task.
3. Tap Tasks and select an account to save the current task.
4. Enter the corresponding information on each field and tap Save.
Tasks Options
1. Press
> Tasks
2. The following options are available.
: Tap to view all tasks or tasks from individual accounts.
: Tap to search for tasks.
: Tap to create a new task.
– or –
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Tap
to access the following options.

Sync now: Tap to sync your Microsoft Exchange account tasks.

Sort by: Allows you to sort tasks by Due date, Priority and Creation order.

Delete: Allows you to delete tasks.

View completed tasks: Allows you to view completed tasks.

Lists to display: Allows you to select task lists to be shown.

Settings: Allows you to set the following settings.
•
Notifications: Allows you to enable or disable reminder notifications.
•
Notification sound: Allows you to set the reminder notification sound.
•
Vibrate: Allows you to set the vibrate setting for reminder notifications.
•
Pop-up notification: Checkmark to display a pop-up reminder notification.
•
Add account: Allows you to add an MS Exchange account.
– or –
The following options are available when you touch and hold a task in the tasks list.

Edit: Allows you to edit the task.

Move: Allows you to move the task to other lists.

Delete: Allows you to delete the task.

Share: Allows you to share the task with others.
Calculator
Your phone‘s convenient built-in calculator lets you perform basic mathematical equations.
1. Press
> Calculator
2. Enter numbers and arithmetic operators on the screen.

Tap

Touch and hold the Calculator‗s display to open a menu where you can copy what
you‗ve entered and access other tools.
to use the QSlide for easy multitasking.
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
Tap
to delete the last number or operator you entered. Touch and hold
delete numbers repeatedly.

Tap

Tap
to view your calculation(s) history, change between the scientific and basic
calculators, and access the calculator settings.
to
to clear the screen.
File Manager
Use the File Manager application to manage your applications and documents stored in your
phone.
To open the File Manager application
■
Press
> File Manager
File Manager Options
File Manager makes it easy to view and manage your files. Simply tap a file type (All files,
Music, Image, Video, Document, or Dropbox), then tap the necessary folders to find your files.
Open the File Manager application, tap All files, then tap the Internal storage folder to access
to the following File Manager options (at the bottom of the screen):
●
: Allows you to create a new folder.
●
: Allows you to move files and folders to another folder.
●
: Allows you to copy files and folders to another folder.
●
: Allows you to delete files and folders.
Touch
to access the following options:
●
Sort by: Allows you to sort files and folders by Name, Size, Date, or Type.
●
View by: Allows you to display your files as a List or in a Grid.
●
Share: Allows you to select files and folders to share with others.
●
Upload: Allows you to upload files.
●
Zip: Allows you to select files and folders to compress into a .zip file.
●
Show/Hide hidden files: Allows you to show hidden files or hide them.
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●
Exit: Exits the application.
Searching in File Manager
Tap the Search icon
files or information.
(in the top right corner of the File Manager screen) to search for your
Using QSlide
While viewing All Files, tap the QSlide icon
to open File Manager in a QSlide window.
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a
number of Bluetooth phones, such as headsets and hands-free car kits, Bluetooth-enabled
handhelds, computers, printers, and wireless phones. The Bluetooth communication range is
usually up to approximately 30 feet.
Turn Bluetooth On and Off
By default, your phone‗s Bluetooth feature is set to off.
Note: Activating Bluetooth can drain your battery faster and reduce your available usage times.
To conserve your phone‗s battery, turn off Bluetooth when not in use. Always turn off your
Bluetooth when you are in locations that prohibit its use.
Turn Bluetooth On
1. Press
2. Tap
> System settings > Bluetooth.
to activate the feature. When active,
appears within the Status Bar.
Turn Bluetooth Off
1. Press
2. Tap
> System settings > Bluetooth.
to deactivate Bluetooth.
Bluetooth Status Indicators
The following icons show your Bluetooth connection status at a glance:
– Bluetooth is active
– Bluetooth is connected
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Bluetooth Settings Menu
The Bluetooth settings menu allows you to set up many of the characteristics of your phone's
Bluetooth service.
Includes the following:
1. Entering or changing the name your phone uses for Bluetooth communication
2. Setting your phone's visibility (or ―discoverability‖) for other Bluetooth phones
To access the Bluetooth Settings menu:
1. Press
2. Tap
> System settings > Bluetooth.
to activate the feature. When active,
appears within the Status Bar.
3. Set the following Bluetooth options:
4. Tap the check box next to your device name to place a checkmark and make your
phone visible to other phones for pairing and communication. Tap again to uncheck and
make your phone invisible.
Note: Your phone is visible for up to 2 minutes. This value appears as a countdown within this
field. You can change the visibility timeout. From the Bluetooth settings screen, tap
Visibility timeout, then tap your preference.
5. Tap Search for devices at the bottom of the screen to search for in-range Bluetoothcompatible devices. Make sure the target device is set to be discoverable.
Pairing Bluetooth Devices
The Bluetooth pairing process allows you to establish trusted connections between your phone
and another Bluetooth device. When you pair devices, they share a passkey, allowing for fast,
secure connections while bypassing the discovery and authentication process.
Pair Your Phone
1. Verify your Bluetooth is active.
2. From the Bluetooth settings page, tap the check box next to your device name to make
your phone visible. Your phone must be visible to successfully pair with an external
device. If you want to search a new device, you also need to make that device
visible.(See the instruction manual from the manufacturer.)
3. Tap Search for devices. (Your phone will display a list of discovered in-range Bluetooth
devices.)
4. Tap a device from the list to initiate pairing.
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5. Depending on the device, you might have to tap Pair to accept the passkey (if they
match), confirm matching passkeys, or enter the passkey or PIN Code.
6. Tap Done > OK if you entered a passkey or PIN code.
7. The external device will then have to accept the connection and enter your phone‗s PIN
code.
Note: Due to different specifications and features of other Bluetooth-compatible phones, display
and operations may be different, and functions such as transfer or exchange may not be
possible with all Bluetooth compatible phones.
Pairing between two Bluetooth phones is a one-time process. Once a pairing has been created,
the phones will continue to recognize their partnership and exchange information without having
to re-enter a passcode again.
Disconnect a Paired Phone
Disconnecting a paired device breaks the connection between the device and your phone, but
retains the pairing. At a later point when you wish to reconnect the device, there is no need to
setup the connection information again.
1. Verify your Bluetooth is active.
2. From the Bluetooth settings page, tap
the PAIRED DEVICE section).
next to the previously paired device (under
3. Tap Unpair.
Note: Disconnections are manually done but often occur automatically if the paired device goes
out of range of your phone or if it is powered off.
Send Items via Bluetooth
Depending on your paired phone's settings and capabilities, you may be able to send pictures,
videos, Contacts information, or other items using a Bluetooth connection.
Note: Prior to using this feature, Bluetooth must first be enabled, and the recipient‗s phone must
be visible. If no phones are detected, tap Search for devices to begin a new search.
Send Contact Information
1. Press
> Contacts
2. Tap an entry to open its details page.
3. Tap
> Share > Bluetooth.
4. Tap a paired phone.
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
The external Bluetooth phone must be visible and communicating for the pairing to
be successful.
Send Pictures and/or Videos
1. Press
> Gallery
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap
, then checkmark pictures and/or videos to share.
4. Tap Share > Bluetooth.
5. Tap a paired phone.

The external Bluetooth phone must be visible and communicating for the pairing to
be successful.
Disconnect Bluetooth Connection During an Active Call
You can manually disconnect or unpair from a Bluetooth phone through the Bluetooth settings
menu.
■
During an active call, where the audio is being routed through a connected Bluetooth
phone (headset or hands-free connection), tap Bluetooth to route the phone‗s audio
through the connected Bluetooth headset (On) or through the speaker (Off).

When the call is routed to a Bluetooth headset, the current call area is surrounded by
a blue box, the Bluetooth button indicates it‗s on, and the Bluetooth call icon
displayed in the Status Bar.

is
When Bluetooth is turned off, the call is routed through either the earpiece or
speaker, the call area is surrounded by a green box, the Bluetooth button indicates
it's off, and the Call icon
is displayed in the Status Bar.
Note: Communication can be toggled between the Bluetooth headset and the phone earpiece
or speaker by tapping the Bluetooth button On or Off.
SmartShare
You can use the SmartShare feature easily in the Gallery, Music, Videos app, etc.
Enjoy Content Via a Variety of Devices
You can share your phone's content with a variety of devices.
Tap
to share the content in the Gallery, Music, Videos, ThinkFree Viewer.
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Playing / Sending
●
Play: You can play the content via a TV, a Bluetooth speaker, etc.
●
Beam: You can send the content to the device of Bluetooth and SmartShare Beam
supported.

SmartShare Beam: Transferring the content feature fast via Wi-Fi Direct.
Enjoy Content from Nearby Devices
You can enjoy the content from nearby devices (i.e., PC, NAS, Mobile) in the Gallery, Music,
Videos app, etc.
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Connecting Devices
Connect your device and other devices supported by DLNA in the same Wi-Fi network.
Searching Other Devices
1. Tap Nearby devices, then you can see the DLNA-supported devices.
2. Connect to the device to view the content.
Near Field Communication (NFC) Technology
NFC (Near Field Communication) technology is a short-range, wireless technology that lets you
quickly and wirelessly exchange information between your phone and other NFC-enabled
smartphones, smart accessories, and NFC-enabled access points. You can also use NFC
technology to save, view, create, or change smart tags.
Depending on the apps that you have added to your phone, you might be able to use your
phone as a transit pass or as an access pass, by tapping the back of your phone against an
NFC-enabled access point, subject to applicable terms and conditions from the particular
vendor.
To use NFC technology on your phone, your phone must be within approximately 0.78 in. (2
cm) of the NFC-enabled smartphone, smart accessory, NFC-enabled access point, or smart tag
that you want to exchange information with. When information is transferred over an NFC
connection, your smartphone vibrates.
Notice: The NFC antenna for this model is on the back cover and this back cover is the only
one that is offered with the device.
microSD Card
A microSD™ card (sold separately) is an optional accessory that allows you to store images,
videos, music, documents, and voice data on your phone.
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Insert a microSD Card
Remove the battery cover and battery to insert a compatible microSD card into your phone.
1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up
gently.
2. Carefully insert the microSD card into the slot. The label side should face up.
3. Re-install the back cover.
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Remove a microSD Card
Before removing your phone‘s microSD card, use the Storage settings menu to unmount the
card.
1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up
gently.
2. Gently pull the microSD card out from the slot.
3. Replace the back cover.
Note: You can easily damage the microSD card by improper operation. Please be careful when
inserting, removing, or handling the microSD card.
Note: Make sure your battery is fully charged before using the microSD card. Your data may
become damaged or unusable if the battery runs out while using the microSD card.
View microSD Card Memory
The Storage settings menu gives you access to your microSD card memory information.
■
With the microSD card inserted, press
> System settings > Storage.
(The total and available memory space will be displayed.)
Format the microSD Card
Formatting a microSD card permanently removes all files stored on the card.
1. Press
> System settings > Storage.
2. Scroll down the screen, touch Erase SD card > Erase SD card.
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3. Touch Erase everything to confirm the process.
Note: The formatting procedure erases all the data on the microSD card, after which the files
CANNOT be retrieved. To prevent the loss of important data, please check the contents before
you format the card.
Unmount the microSD Card
When you need to remove the microSD card, you must unmount the microSD card first to
prevent corrupting the data stored on it or damaging the microSD card. Since you will remove
the battery first before you can remove the microSD card, close all running applications on your
phone and save any data first.
1. Press
> System settings > Storage.
2. Touch Unmount SD card.
3. Remove the microSD card. See Remove a microSD Card.
Use the Phone’s microSD Card as a USB Drive
To transfer music, pictures, and other files from your computer to your phone‘s microSD card,
you need to set the phone‘s microSD card as a USB drive. For more details about transferring
content between your phone and a computer, see Transfer Via PC or Laptop.
1. Connect the phone to your computer using the supplied USB cable.
2. Select Media sync (MTP) on your phone.
3. On your computer, the connected phone is recognized as a removable disk. Navigate to
this removable disk and open it.
4. Do one of the following:

Copy files from the computer to the root folder on the phone‘s storage card.

Copy files from the phone‘s storage card to a folder on your computer or computer
desktop.
5. After copying the files, unmount the removable disk (that is, the connected phone) as
required by your computer‘s operating system to safely remove your phone, and do
either of the following:

Disconnect the phone from the computer.

If you want to keep the phone connected to the computer but want the phone to be
able to access and use the storage card, open the Notifications panel, touch USB
connected > Charge phone.
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Note: The phone will not recognize the microSD card when it is connected to a computer as a
disk drive. You will not be able to use some of the phone‘s applications such as the camera or
Music.
Transfer User Contents From an Android Phone to
Your LG LS620
If you want to transfer your user contents (i.e., pictures) from an Android phone to your LG
LS620, you can perform one of the following steps.
Transfer Via PC or Laptop
You can transfer user contents via a desktop or laptop using a USB cable.
1. Connect the Android phone to a computer using a USB cable. Then open the Android
phone's Notifications Panel.
2. Tap USB connected, then (depending on the phone) tap Charge phone, Media sync
(MTP) or Send images (PTP).
3. On the computer, open My computer (or Windows Explorer), click the removable drive
associated with your phone, then transfer all of the files you want to the computer.
4. On the computer, safely stop/remove the USB Phone. For example, for Windows® XP,
use the Safely Remove Hardware option.
5. On the Android phone, open the Notifications Panel, tap USB connected > Charge
phone (or Turn off USB storage) then disconnect the previous Android Phone from the
computer.
6. Connect the LG LS620 to the computer using the supplied USB cable.
7. In the USB connection type menu on the LG LS620, tap Media sync (MTP).
8. On the computer, organize the files in the folder, transfer the files into the LG LS620
folder, then safely stop/remove the USB Phone.
9. On the LG LS620, open the Notifications Panel, tap USB connected > Charge phone,
then disconnect it from the computer.
Transfer Via Bluetooth Connection
You can transfer user contents between Bluetooth-enabled phones via Bluetooth connection.
For example, to transfer pictures and videos:
1. Press
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2. Tap
, then Choose the file you want to send (or check Select all to send all files).
3. Tap Share and tap Bluetooth. The Bluetooth menu appears.
4. Tap Search for devices at the bottom of the screen to find the phone you want to send
the file to.
Then tap the phone and pair the devices to start the transfer.
- or If the phone that may receive your file was already paired, it would be on the list of
PAIRED DEVICES. Tap the phone to start the transfer.
Note: Any applications supporting Share, such as Music and ThinkFree Viewer, can send files
via Bluetooth.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply
updates through the Settings > System updates menu.
Update Your Phone Firmware
You can update your phone's software using the Update Firmware option.
Before Updating Your Firmware
Updating your phone firmware will erase all user data from your phone. You must back up all
critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your email accounts:
1. Press
> System settings > Accounts & sync.
2. Touch the Auto-sync data option to enable the feature (checkmark).

If the Auto-sync option is on, email, Calendar and Contacts automatically
synchronize whenever a change is made.

If the Auto-sync option is off, touch the account to reveal the account‘s
synchronization settings screen and then touch an account field to sync now.
To back up stored text messages:
1. Press
> Messaging
2. Select the text message from the list to view the message thread.
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3. Touch and hold on a portion of the text message from the string. The Message options
context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number.
Open the messages after you have updated your firmware.
4. Touch Forward.
5. Enter your phone number and touch Send.
To back up your Google apps:
Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
1. Press
2. Touch
> Play Store
> My Apps > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish
to reinstall.
4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your microSD card, please unmount it from
your phone prior to starting the update process. Press
> System settings >
Storage > Unmount SD card.
Update Your Phone Firmware
Once you have backed up all your data, use the Update Firmware option to update your phone
firmware.
1. Press
> System settings > System updates.
2. Touch Update Firmware. (Your phone automatically downloads and installs any
available updates. You may be required to power your phone off and back on to
complete the software upgrade.)
Confirm Your Current Phone Firmware
1. Press
> System settings > About phone.
2. Touch Software information.
Update Your LG Software
This option allows you to update the Android Operating System (OS) on your phone via an overthe-air connection.
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1. Press
> System settings > System updates > Update LG software.
2. Follow the onscreen instructions.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose
to change your user name and select a new one online, you must then update the user name on
your phone.
1. Press
> System settings > System updates > Update profile.
2. Follow the onscreen instructions.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this
feature to reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. Press
> System settings > System updates > Update PRL.
2. Follow the onscreen instructions.
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Settings
The following topics provide an overview of items you can change using your phone‘s Settings
menus.
Wireless Networks
This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN,
and Mobile networks.
Airplane Mode
Airplane Mode (Flight mode) allows you to use many of your phone‗s features, such as games,
and music when you are in an airplane or in any other area where making or receiving calls or
data is prohibited. When you set your phone to Airplane Mode, it cannot send or receive any
calls or access online data.
Activate Airplane Mode
1. Press and hold the Power/Lock Button
to display the phone options.
2. Tap Turn on Airplane mode.
– or –
1. Press
> System settings.
2. Tap the Airplane mode switch
your phone‗s Status Bar will display
to turn the function on. While in Airplane Mode,
Deactivate Airplane Mode
1. Press and hold the Power/Lock Button
to reveal the phone options.
2. Tap Turn off Airplane mode.
– or –
1. Press
> System settings.
2. Tap the Airplane mode switch
Settings
to turn the function off.
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Wi-Fi Settings
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using
available computer networks. For details on your phone‘s Wi-Fi features and settings, see
Connect Wi-Fi.
Bluetooth Settings
Your phone‗s Bluetooth capabilities let you use wireless headsets, send and receive pictures
and files, and more. For details on your phone‘s Bluetooth settings, see Bluetooth Settings
Menu.
Mobile Data
You can check the current data usage, set to enable/disable mobile data, or set the mobile data
limit.
Turn Mobile Data On or Off
1. Press
> System settings > Mobile data.
2. Tap the Mobile data switch
to turn it on or off.
Call Settings
Your phone's Call settings menu lets you configure International call options and TTY mode.
Voicemail Settings
You can configure your voicemail settings. For details on Voicemail settings, see Configure
Visual Voicemail Settings.
North American Dialing
Replace + code as needed for outgoing calls. The Smart dialing option must be disabled.
1. Press
> System settings > Call > North American dialing.
2. Tap the North American dialing checkbox to enable/disable the feature.
International Dialing
Set international dialing code for outgoing calls. The Smart dialing and North American dialing
options must be disabled.
1. Press
> System settings > Call > International dialing.
2. Enter the international dialing code and tap OK.
Incoming Call Pop-up
Activate to display the incoming call pop-up when using an application.
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1. Press
> System settings > Call > Incoming call pop-up.
2. Tap the Incoming call pop-up checkbox to enable/disable the feature.
Call Reject
You can set call rejection and manage the reject list.
1. Press
> System settings > Call > Call reject.
2. Tap Call reject mode and set an option.
3. Tap Reject calls from to set up the rejection list.
Decline with Message
You can send out a simple text message when you want to ignore an incoming call and respond
to the caller with a text instead. You can add or edit quick messages.
1. Press
> System settings > Call > Decline with message.
2. Tap a quick message to edit it.
– or –
Tap
to add a new quick message.
3. Enter a message and tap Save.
Privacy Keeper
You can set whether the phone to display the caller's information or not when you receive a call.
1. Press
> System settings > Call > Privacy keeper.
2. Tap Hide all info, Show number only, or Disable.
Home Button Answers Call
You can set the phone to answer calls with the Home Button: in addition to on the call screen.
To set to end calls with Power button:
1. Press
> System settings > Call > Home button answers call.
2. Tap Home button answers call to enable it. (A blue checkmark will appear.)
Auto Answer
Activate to set auto answer with handsfree.
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1. Press
> System settings > Call > Auto answer.
2. Tap Disable, 1 second, 3 seconds, or 5 seconds.
TTY Mode
A TTY (also known as a TDD or Text Telephone) is a telecommunications phone that allows
people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone. Your phone is compatible with select TTY phones. Please check
with the manufacturer of your TTY phone to ensure that it is compatible with digital cell phones.
Your phone and TTY phone will connect via a special cable that plugs into your phone's
headset jack. If this cable was not provided with your TTY phone, contact your TTY phone
manufacturer to purchase the connector cable.
Turn TTY Mode On or Off
1. Press
> System settings > Call > TTY mode.
2. Tap TTY Off to turn TTY mode off or tap TTY Full, TTY HCO or TTY VCO.
To access the state Telecommunications Relay Service (TRS) for assistance with TTY calls:
■
Dial
to reach an operator.
Note: In TTY Mode, your phone will display the TTY access icon. When enabled, TTY mode
may impair the audio quality of non-TTY phones connected to the headset jack.
WARNING: 911 Emergency Calling recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be corrupted when received by public safety
answering points (PSAPs), rendering some communications unintelligible. The problem
encountered appears related to software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are currently working
to resolve this.
Hearing Aids
Activate to turn on hearing aid compatibility.
1. Press
> System settings > Call > Hearing aids.
2. Tap the Hearing aids checkbox to enable/disable the feature.
Proximity Sensor
You can access the proximity sensor through the Call Settings menu.
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When receiving and making calls, this sensor automatically turns the backlight off and locks the
touch keypad by sensing when the phone is near your ear. This extends battery life and
prevents the touch keypad from activating unintentionally during calls.
To enable the Proximity Sensor:
1. Press
> System settings > Call > Proximity Sensor.
2. Tap the Proximity Sensor checkbox to enable it. (A blue checkmark will appear.)
Voice Clarity
You can set the phone to enhance voice clarity in noisy environments so you can hear more
clearly.
To set noise reduction:
1. Press
> System settings > Call > Voice clarity.
2. Tap the Voice clarity checkbox to turn it on. (A blue checkmark will appear.)
Save Unknown Numbers
You can set the phone to save the phone numbers not saved in Contacts yet.
To save unknown numbers:
1. Press
> System settings > Call > Save unknown numbers.
2. Tap the Save unknown numbers checkbox to turn it on. (A blue checkmark will appear.)
Power Button Ends Call
You can set the phone to end calls with Power/Lock Button
call screen.
, in addition to
on the
To set to end calls with Power button:
1. Press
> System settings > Call > Power button ends call.
2. Tap Power button ends call to enable it. (A blue checkmark will appear.)
Share & Connect
Your phone lets you use the wireless technology that enables data transmission between
devices using NFC, Wi-Fi and etc.
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NFC Settings
NFC (Near Field Communication) is a wireless technology that enables data transmission
between two objects when they are brought within a few inches of each other. When you enable
NFC on your phone, it can exchange data with other NFC-enabled devices or read information
from smart tags embedded in posters, stickers, and other products. From the NFC settings
menu, you can manage direct sharing and pairing.
Turn On NFC
1. Press
> System settings > Share & connect.
2. Tap the NFC switch
to activate the feature.
Android Beam
When this feature is turned on, you can beam app content to another NFC-capable device by
holding the devices close together.
For example, you can beam Browser pages, YouTube videos, contacts, and more. Just bring
the devices together (typically back to back) and then touch your screen. The app determines
what gets beamed.
Turn On Android Beam
1. Press
> System settings > Share & connect.
2. Tap the Android Beam switch
automatically)
to activate the feature. (NFC turns on
SmartShare Beam
Turn on to receive multimedia contents via SmartShare Beam from LG phones or tablets.
Turn On SmartShare Beam
1. Press
> System settings > Share & connect.
2. Tap SmartShare Beam switch
to activate the feature.
3. Turn on the SmartShare Beam feature on other LG phones or tablets supporting
SmartShare Beam to send/receive photos, musics, videos and documents.
Miracast
You can mirror phone screen and sound onto LG Miracast dongle or TV wirelessly.
1. Press
Settings
> System settings > Share & connect > Miracast.
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2. Tap the Miracast switch
to turn on this feature.
3. Turn on the Miracast feature on your TV or connect to a LG Miracast dongle.
Tips: To start the Miracast feature quickly, tap the Miracast icon
in the Notifications Panel.
While mirroring, Wi-Fi or Mobile Hotspot cannot be used simultaneously.
Wireless Storage
To manage files on your phone in the computer or copy files to the phone from the computer
without a USB connection.
Turn On Wireless Storage
1. Press
> System settings > Share & connect
2. Tap Wireless Storage switch
to activate the feature.
3. Connect to a network, then select the devices to allow connection.
4. Enter the URL shown on your phone in the address bar of the browser on your computer
to access your phone's photos and other files wirelessly from your computer.
More Settings
You can change more settings in the Wireless Networks category.
Wi-Fi Hotspot
You can share your phone's data connection with up to five devices at once, by turning your
phone into a portable Wi-Fi hotspot. This service is available for a daily rate. Visit
virginmobileusa.com for more details.
To share your phone's data connection as a portable Wi-Fi hotspot:
1. Press
> System settings > More... > Wi-Fi hotspot.
2. Tap the Portable Wi-Fi hotspot switch
to activate it. After a moment, the phone
starts broadcasting its Wi-Fi network name (SSID), so you can connect it with up to eight
(8) computers or other phones
3. To change the network name (SSID) or secure its Wi-Fi network, tap Set up Wi-Fi
hotspot.
4. In the dialog box, configure the options.

Settings
Tap the Network SSID field and enter a new network SSID (name) that other
computers see when scanning for Wi-Fi networks.
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
To secure the Wi-Fi network, tap the Security menu and select WPAP2 PSK (Wi-Fi
Protected Access 2 with a Preshared Key). When a password field is added to the
dialog box, enter a password. You will need to enter this password when you
connect the phone's hotspot with a computer or other phone.

Tap the SSID Visibility field to decide if you want your hotspot to be displayed to
other devices.

To limit the number of phones to share your phone's data connection, tap Max users
and select the number of the phones to limit.
5. Tap Save.
Mobile Networks Settings
You can choose whether to turn on or off the LTE radio band. You can also set whether to
enable or disable data access on your phone.
Data enabled
1. Press
> System settings > More... > Mobile networks.
2. Tap the Data enabled checkbox to enable/disable the feature.
4G Settings
Allows you to view your 4G network provider and IP address.
1. Press
> System settings > More... > Mobile networks.
2. Tap 4G settings to check your network provider and IP address.
Network Mode
Allows you to choose your preferred network mode.
1. Press
mode.
> System settings > More... > Mobile networks > Network
2. Choose from the following options:

Tap Global to turn on the Global radio band.

Tap LTE/CDMA to turn on the LTE/CDMA radio band.

Tap CDMA to turn on the CDMA radio band.
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Connections Optimizer
Your phone can be set to automatically connect you to Wi-Fi networks on your device‗s
remembered list and, if applicable, to the 4G Network.
1. Press
> System settings > More....
2. Tap Mobile networks > Connections Optimizer.
3. Read the message and tap I agree.
Default SMS app
This menu allows you to choose which app you want to use as your default messaging app.
1. Press
> System settings > More....
2. Tap Default SMS app and select the app you would like to use.
VPN Settings
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect and access resources inside a secured local network, such as your corporate
network. For details on your phone's VPN settings, see Virtual Private Networks (VPN).
Device Settings
This group of settings lets you configure your phone's sound, display, gestures, power saver,
apps, and more.
Sound Settings
In the Sound settings menu, you can configure call and notification ringtones, audio volumes, as
well as some related settings.
Sound Profile
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Sound profile.
3. Tap one of the three options.
To switch to silent mode:
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Sound profile.
3. Tap Silent.
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– or –
Press the Volume Down Button until you see
on the screen.
Volumes
Adjust your phone's volume settings to suit your needs and your environment.
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Volumes.
3. Adjust each volume level.

Ringtone: Changes the volume of your call ringtones (if applicable).

Notifications: Allows you to set this volume level. This is the volume of the ringtone
when you receive a notification.

Touch feedback & system: Changes the volume for feedback taps and system
notifications.

Music, video, games & other media: Changes the volume of your music, videos
and other media.
4. Tap OK.
Tip: You can adjust the ringer volume on the Home screen or Applications screen, or almost
any screen by using the Volume Buttons. In other applications such as Music, YouTube, spoken
directions, and other audio, the Volume Buttons control the volume of the application.
Quiet Mode
You can set the days and times to automatically turn off all sounds except alarms and media.
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Quiet mode.
3. Tap the Set quiet time switch
to activate the feature.
4. Set the time, days, vibrate option, and incoming call settings.
Ringtone & Vibration Settings
You can select and assign ringtones and notifications for your incoming calls.
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Phone Ringtone
The phone ringtones alert you of incoming calls.
To select a ringtone for voice calls:
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Phone ringtone.
3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not,
select another ringtone or tap Cancel.
To use a song as a ringtone:
You can use a song as your phone ringtone, in place of one of the ringtones that come with the
phone.
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Phone ringtone.
3. Tap
and tap a song.
For details about using the Music Player application, see Music.
Vibrate Type
To set a vibrate type for incoming calls, messages receipt, Email receipt, alarm, and calendar
event.
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Vibrate type.
Note: Vibrate type can only be selected when Vibrate only is selected as the sound profile or
Ringtone with vibration option is checked in the Sound screen.
3. Tap each vibrate type to select it.
4. Tap OK.
Ringtone with Vibration
To set the phone to vibrate accompanying the ringtone.
1. Press
> System settings.
2. From the DEVICE section, tap Sound.
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3. Tap the Ringtone with vibration checkbox to turn on the feature. (A blue checkmark
will appear.)
Voice Notifications
To read out the incoming call and the message event automatically.
1. Press
> System settings > Sound.
2. From the DEVICE section, tap Sound > Voice notifications.
3. Tap
to turn the feature on and set the desired options.
Notification Sound
When you receive a notification such as the arrival of new messages, calendar events, or
alarms, the phone sounds a ringtone.
1. Press
> System settings > Sound.
2. From the DEVICE section, tap Sound > Notification sound.
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select
another sound or tap Cancel.
Touch Feedback & System
The Touch Feedback & System menu lets you select whether you hear tones when touching
numbers on the dialpad, selecting on-screen options, and more.
To hear tones when you use the dialpad to dial a number:
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Dial pad touch tones checkbox. (A blue checkmark will appear.)
To hear sound when you tap buttons, icons, and other on-screen items:
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Touch sounds checkbox. (A blue checkmark will appear.)
To hear sound when the screen is locked or unlocked:
1. Press
Settings
> System settings.
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2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Screen lock sound checkbox. (A blue checkmark will appear.)
To set behavior when an emergency call is placed.
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system > Emergency tone.
3. Tap the desired option.
To set your phone to vibrate when touching buttons and keys:
1. Press
> System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Vibrate on touch checkbox. (A blue checkmark will appear.)
Display Settings
Adjusting your phone's display settings not only helps you see what you want, it can also help
increase battery life.
Brightness
Adjust your screen‗s contrast (brightness) to suit your surroundings.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Brightness.
3. Use the slider to set a brightness level.
Note: For the best battery performance, use the dimmer levels. You can also set Night
brightness to adjust the brightness level to 0% automatically between 12:00 AM ~ 6:00 AM.
4. Tap OK.
Screen Timeout
Select how long the display screen remains backlit after you touch the screen or press a key
before the screen darkens.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Screen timeout.
3. Tap 15 sec, 30 sec, 1 min, 2 min, 5 min, 10 min, 15 min, or Keep screen turned on.
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Note: Long backlight settings reduce the battery‗s talk and standby times. For the best battery
performance, use the shortest convenient timeout.
Screen-off Effect
Select the screen-off effect when locking and turning off the screen.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Screen-off effect.
3. Tap the desired option.
4. Tap OK.
Note: To preview the screen-off effect, tap Preview.
Auto-Rotate Screen
Choose whether the phone automatically switches the orientation of the screen as you turn it
sideways or even upside down.
1. Press
> System settings.
2. From the DEVICE section, tap Display.
3. Tap the Auto-rotate screen checkbox to automatically rotate the screen (a blue
checkmark will appear).
– or –
To disable the auto-rotate feature, tap the Auto-rotate screen checkbox again so that
the checkmark is removed.
Note: Some applications on your phone do not support the Auto-rotate feature.
Daydream
Screensaver will be on when the phone is sleeping while docked and/or charging.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Daydream.
3. To activate daydream feature, tap the Daydream switch
4. Tap each item to set up them.
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Font Type
Choose the desired font type for device menus.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Font type.
3. Tap a desired font type.
Font Size
Choose the desired font size for device menus.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Font size.
3. Tap a desired font size.
Smart Screen
Keep the screen on when device detects your eyes looking at the screen.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Smart screen (A blue checkmark will appear).
Smart Video
Video pauses when the phone detects you are not looking at the screen.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Smart video (A blue checkmark will appear).
Front Touch Key Light
Configure the Front touch keys options.
To select front touch key‘s combination:
1. Press
> System settings.
2. From the DEVICE section, tap Display > Front touch key light > Turn on front touch
key light.
3. Select front touch key‘s combination from the list.
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Home Button LED
Configures the notification LED options.
1. Press
> System settings.
2. From the DEVICE section, tap Display > Home button LED.
3. To activate LED light for notification, tap the Home button LED switch
4. Tap each item to receive notification with LED light flash.
Home Screen
Configure your phone's home screen settings.
Select Home
Allows you to select the default Home screen launcher.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen > Select Home.
3. Tap the desired option.
Theme
Choose the desired theme.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen > Theme.
3. Select the desired theme and tap Apply.
Wallpaper
Choose the desired wallpaper.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap Set wallpaper or Apply to set it as the wallpaper.
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136
Screen Swipe Effect
Choose the desired type of effect to display when you swipe from one Home screen canvas to
the next.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen > Screen swipe effect.
3. Tap the desired effect and OK.
Allow Home Screen Looping
Displays the first screen after the last screen when scrolling.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen.
3. Tap the Allow Home screen looping checkbox. (A blue checkmark will appear.)
Portrait View Only
Allows the wallpaper to scroll with the screen instead of having it as a static image.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen.
3. Tap the Portrait view only checkbox. (A blue checkmark will appear.)
Home Backup & Restore
You can backup and restore app/widget configurations and the theme.
1. Press
> System settings.
2. From the DEVICE section, tap Home screen.
3. Tap Home backup & restore > Backup or Restore.
Help
Allows you to view help tips for the Home screen.
Lock Screen
Lock screen menu lets you configure screen lock options and when to be locked.
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Select Screen Lock
You can increase your phone‘s security by face unlock, creating a screen unlock pattern,
creating a PIN, or choosing a password. When these features are enabled, you must show your
face, draw the correct unlock pattern, enter the PIN, or enter the password on the screen to
unlock and regain access to the phone.
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options.

None: No lock screen.

Swipe: Swipe any part of the screen to unlock the screen.

Knock Code: You can unlock the screen when screen is off by taping the correct
area and sequence. This opens a screen that will guide you through how to select
the unlock sequence. You have to create a Backup PIN as a safety measure in case
you forget your unlock sequence.
TIP: Double-tap to turn the screen on when Knock Code is not in use.

Face Unlock: Unlocks the screen through facial recognition. Follow the prompts.
You are asked to set a Pattern and/or PIN as a backup.

Pattern: Opens a set of screens that guide you through drawing a screen unlock
pattern. It's recommended that you enter backup PIN as well in case that you might
lost the pattern. Then, you can set vibrate on touch or whether to make the pattern
visible.

PIN: Enter a numeric PIN to unlock screen.

Password: Enter a password to unlock screen.
From then on, any time you wish to turn the phone on or unlock the screen, you must
draw your unlock pattern or enter the PIN or password to unlock the screen.
If you have set up Unlock PIN or Unlock Password, enter the Unlock PIN or Unlock
Password. After entering it, tap OK. The last screen you were working on opens.
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've
entered the wrong information five times, you must wait 30 seconds before you can attempt
again.
If you‘ve set up a Google Account on the phone, tap the Forgot pattern? button.
You will be able to unlock the phone with your Google Account username and
password or entering you Backup PIN.
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If you haven‘t created a Google Account on the phone, you must perform a factory
reset.
CAUTION! If you perform a factory reset, all user applications and user data will be deleted.
Please remember to back up any important data before performing a factory reset.
When you can‘t recall your unlock Pattern, PIN or Password:
1. Turn the phone off.
2. Press and hold the following keys: Volume Down Key
+ Power/Lock Key
3. Release the keys as soon as the Factory reset processing screen is displayed.
4. Press the Volume Down Key
to scroll to wipe data/factory reset. Then press
the Power/Lock Key
to select it.
5. Press the Volume Down Key
to scroll to Yes -- delete all user data. Then press
the Power/Lock Key
to select it.
6. The phone will perform a factory reset.
7. Make sure that reboot system now is highlighted and press the Power/Lock Key
to make the selection and reboot your phone.
Screen Swipe Effect
Choose the desired screen effect when you swipe the screen to unlock the phone.
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen > Screen swipe effect.
3. Select Dewdrop or White hole.
Wallpaper
Select the wallpaper to display for your lock screen.
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen > Wallpaper.
3. Select Gallery or Wallpaper gallery.
4. Select the desired wallpaper and tap Yes or Set wallpaper.
Shortcuts
Customize clocks and shortcuts on the lock screen.
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139
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen > Shortcuts.
3. Tap each shortcut key to select the desired shortcut key.
4. After personalizing, tap Save.
Lost phone contact
Select whether to display the owner information on the lock screen and customize the owner
information.
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap the Lost phone contact checkbox to show owner information on the lock screen.
(A blue checkmark will appear.)
4. Tap
to enter the owner information.
Lock Timer
Choose the amount of time before the screen automatically locks after the screen has timed-out.
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen > Lock timer.
3. Tap the desired time.
Power Button Instantly Locks
Allows you to instantly lock the screen when you press the Power/Lock Button
1. Press
> System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap the Power button instantly locks checkbox to turn on the feature. (A blue
checkmark will appear.)
Gestures
You can configure various gestures options.
Screen On/Off
You can set the phone to turn the screen on by quickly double-tapping the phone.
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1. Press
> System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Screen on/off checkbox to set this feature on. (A blue checkmark will appear.)
Silence Incoming Calls
You can set the phone to silence incoming calls by just flipping the phone.
1. Press
> System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Silence incoming calls checkbox to set this feature on. (A blue checkmark will
appear.)
Snooze or Turn off Alarm
You can set the phone to snooze or stop the alarm by just flipping the phone.
1. Press
> System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Snooze or turn off alarm checkbox to set this feature on. (A blue checkmark
will appear.)
Pause Video
You can set the phone to pause the video by just flipping the phone.
1. Press
> System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Pause video checkbox to set this feature on. (A blue checkmark will appear.)
Help
Allows you to view help information for the available gestures.
Motion Sensor Calibration
Improves the accuracy of the tilt and speed of the sensor.
1. Press
> System settings.
2. From the DEVICE section, tap Gestures.
Settings
141
3. Tap Motion sensor calibration.
4. Place the phone on a flat surface and tap Calibrate sensor.
One-handed Operation
You can configure various one-handed operation options.
Dial Keypad
To adjust the position of the dial keypad to the left or right.
1. Press
> System settings.
2. From the DEVICE section, tap One-handed operation.
3. Tap the Dial keypad checkbox to set this feature on. (A blue checkmark will appear.)
LG Keyboard
To adjust the position of the LG keypad to the left or right.
1. Press
> System settings.
2. From the DEVICE section, tap One-handed operation.
3. Tap the LG keyboard checkbox to set this feature on. (A blue checkmark will appear.)
Lock Screen
To adjust the position of the PIN entry to the left or right.
1. Tap
> System settings.
2. From the DEVICE section, tap One-handed operation.
3. Tap the Lock screen checkbox to set this feature on. (A blue checkmark will appear.)
Help
Allows you to view help information for one-handed operation features.
Storage
The Storage menu lets you monitor the used and available space on the system memory.
1. Press
> System settings.
2. From the DEVICE section, tap Storage.
Settings
142
Battery
The Battery menu lets you view any battery information and configure options.
1. Press
> System settings.
2. From the DEVICE section, tap Battery.
3. Tap Battery percentage on status bar to display the battery percentage indicator on
the Status Bar.
4. Tap Battery saver to set the Battery saver feature on or off and select which functions
are changed when the feature is activated.
5. Tap Help to view tips about the Battery saver feature.
Apps
This menu lets you view details about the applications installed on your phone, manage their
data, force them to stop, and set whether you want to permit installation of applications that you
obtain from websites and email.
To view details about the applications:
1. Press
> System settings > Apps.
2. Tap the DOWNLOADED, RUNNING, or ALL tab to view your apps.
3. Tap the desired app to view its information.
To force applications to stop:
1. Press
> System settings > Apps.
2. Tap the RUNNING tab.
3. Find the application to force stop and tap the application.
4. Tap Stop.
5. Read the disclaimer and tap OK.
To uninstall a downloaded application:
1. Press
> System settings > Apps.
2. Tap the DOWNLOADED tab.
3. Find the application you want to uninstall and tap it.
4. Tap Uninstall.
Settings
143
5. Read the disclaimer and tap OK.
Personal Settings
This group of settings lets you configure accounts & sync, cloud, guest mode, location access,
security, language & input, and backup & reset settings.
Accounts & Sync
Use the Accounts & sync settings menu to add, remove, and manage your GoogleTM and other
supported accounts. You also use these settings to control how and whether all applications
send, receive, and sync data on their own schedules and whether all applications can
synchronize user data automatically. GmailTM, Calendar, and other applications may also have
their own settings to control how they synchronize data; see the sections on those applications
for details. Tap Add account to add new account.
1. Press
> System settings.
2. From the PERSONAL section, tap Accounts & sync.
Note: Tap Auto-sync data to automatically sync your account data.
Guest Mode
Use Guest mode when showing your phone to others. Only pre-selected apps will appear on a
separate Home screen. You can enter Guest mode by drawing the mode pattern on the Lock
screen.
Note: To use Guest mode, set the Lock screen to pattern lock. Guest can also use apps not
pre-selected but linked to pre-selected apps.
Use Guest Mode
1. Press
> System settings > Guest mode.
2. To activate Guest mode, tap the Guest mode switch
3. If not set, draw the pattern to use for Guest Mode.
Set the Guest Mode Pattern
1. Press
> System settings > Guest mode.
2. Tap Set pattern to set the drawing pattern to unlock for Guest mode.
Set the Apps Available for Guests
1. Press
Settings
> System settings > Guest mode.
144
2. Tap Set apps to select apps to be viewed in Guest mode.
Help
Displays help and use information for the Guest Mode feature.
Location
Use the Location access menu to set your preferences for using and sharing your location when
you search for information and use location-based applications, such as Maps.
Access to My Location
You can use information from Wi-Fi and mobile networks to determine your approximate
location, used while searching in Google Maps and other applications. When you checkmark
this option, you‗re asked whether you consent to sharing your location anonymously with
Google‗s location service.
1. Press
> System settings > Location.
2. Tap the Access to my location switch
to activate it.
3. When you turn on this option, you‘re asked whether you consent to sharing your location
anonymously with Google‘s location service.
4. Read the disclaimer and, if you agree, tap Agree.
5. Tap Mode and choose the level of accuracy desired for location estimates.
Security
Use the Security settings to configure how to help secure your phone and its data.
Encrypt Phone
Opens a screen that encrypts data on the phone for security. You will be required to enter a PIN
or password to decrypt your phone each time you power it on.
Encrypt SD card storage
Allows you to encrypt SD card storage and keep data unavailable for other devices.
Password Typing Visible
Checkmark to briefly show each character of passwords as you enter them so that you can see
what you enter.
Phone Administrators
Add or remove phone administrators.
Settings
145
Unknown Sources
Allow installation of non-Play Store applications.
Verify Apps
Disallow or warn before installation of apps that may cause harm.
Storage Type
Allows you to see the storage type as credential storage.
Trusted Credentials
Checkmark to allow applications to access your phone‗s encrypted store of secure certificates
and related passwords and other credentials. You use credential storage to establish some
kinds of VPN and Wi-Fi connections. If you have not set a password for the secure credential
storage, this setting is dimmed.
Install from Storage
Touch to install a secure certificate from storage.
Clear Credentials
Deletes all secure certificates and related credentials and erases the secure storage's own
password, after prompting you to confirm that you want to do this.
Language & Input Settings
Your phone's Language & input settings let you select a language for the devices screens and
menus, as well as manage a personal user dictionary. The Keyboard settings let you select a
preferred input method, control keyboard settings, and more.
Language
You can choose to display your device's on-screen menus in multiple languages.
1. Press
> System settings > Language & input > Language.
2. Select a language from the list.
Personal Dictionary
Allows you to view, edit, and add words to your personal dictionary.
Settings
146
Keyboard & Input Methods
Shows the default keyboard type. Checkmark the keyboard you want to use from Google voice
typing, LG Keyboard or Swype. Tap
to configure each keyboard‗s settings.
Voice Search
Tap to configure the Voice Search settings.
Text-to-Speech Output
Tap to set the preferred engine or general settings for text-to-speech output.
Pointer Speed
Adjust the pointer speed. (e.g., mouse, trackpad).
Backup & Reset
The privacy settings on your device allow you to back-up your data, automatically restore data,
and erase all the data on your phone.
Back up My Data
You can back up app data, Wi-Fi passwords, and other settings to Google servers.
1. Press
> System settings > Backup & reset.
2. Check if the Backup account is correct.
3. Tap the Back up my data checkbox. (A blue checkmark will appear.)
4. To set to automatically restore the backups, tap the Automatic restore checkbox. (A
blue checkmark will appear.)
Backup Account
Allows you to choose an account to use to back up data.
1. Press
> System settings > Backup & reset.
2. Set the Backup account.
Automatic Restore
When reinstalling an app, enabling this option restores backed up settings and data.
1. Press
> System settings > Backup & reset.
2. Tap the Automatic restore checkbox. (A blue checkmark will appear.)
Settings
147
LG Backup Service
Backs up all information on the device and restores it in the event of data loss or replacement.
1. Press
> System settings > Backup & reset > LG Backup service.
2. Read the LG apps rights agreement and tap the check box (if necessary).
Note: Tap
> Help to learn more about LG Backup Service.
Factory Data Reset
Resetting the phone restores all the factory defaults, including personal data from internal
phone storage, information about your Google Account, any other accounts, your system and
application settings, and any downloaded applications. Resetting the phone does not erase any
system software updates you‘ve downloaded or any files you have saved, such as music,
pictures, or applications. After resetting the phone, the next time you turn on the phone, you‘re
prompted to reenter the same kind of information as when you first started the phone. See
Activate Your Phone.
1. Press
> System settings > Backup & reset.
2. If you are certain that you would like to restore all factory settings, tap Factory data
reset.
3. Tap Reset phone.
4. Enter your unlock sequence if you have configured one, then tap Erase everything and
OK to confirm.
System Settings
This group of settings lets you configure date & time, accessibility and PC connection. You can
activate the phone, update the phone, or view the phone information.
Date & Time
Set your preferences for how the date and time is displayed. You can also select a time zone.
■
Press
> System settings > Date & time.
Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your
phone.
Note: Requires additional plug-ins to become selectable.
Settings
148
Services
Allows you to set up the TalkBack function which assists people with impaired vision by
providing verbal feedback.
To turn on the TalkBack function:
1. Press
> System settings > Accessibility > TalkBack.
2. Tap the TalkBack switch
to turn it on.
3. Tap Settings at the bottom of the screen to adjust the TalkBack settings.
Vision
Allows you to configure the following visual options.
1. Press
> System settings > Accessibility.
2. Set the following options as you want.

Large text: Checkmark to increase the size of the text.

Invert colors: Set the color contrast for better screen viewing. Tap the Invert color
switch at the top right corner of the screen to turn it on. Then, tap the screen and
drag across the screen in any direction until you see the color contrast you want to
use.

Magnification gestures: Zoom in or out by triple tapping the screen.

Shades: Set the brightness to 0% to save power and help with low vision.

Persistent alerts: Alerts you with a sound repeatedly when there is an unread
notification for certain apps.
Hearing
Allows you to configure the following hearing options.
1. Press
> System settings > Accessibility.
2. Set the Mono audio feature as you want.

Mono audio: Checkmark to change the sound to Mono. Manually adjust the sound
direction by using the slider button.

Captions: Allows the customizing of caption settings for those with hearing
impairments.
Settings
149
Physical and Motor
Allows you to configure the following physical and motor options.
1. Press
> System settings > Accessibility.
2. Set the following options as you want.

Touch & hold delay: Allows you to set the touch and hold delay (short, medium, or
long).

Universal touch: Provide a touch board with easy use for general buttons or
gestures to access in short. Tap the Universal touch icon to be able to tap its Power
button, Home button, Volume down button, Volume up button, and Pinch button.
Draw a "C" on the board to automatically display the Dial tab. Draw an "M" on the
board to automatically display the Messaging application. Draw a "W" on the board
to automatically launch the browser application.
System
Allows you to configure the following system options.
1. Press
> System settings > Accessibility.
2. Set the following options as you want.

Auto-rotate screen: Checkmark to allow the device to rotate the screen depending
on the device orientation (portrait or landscape).

Speak passwords: Checkmark to allow voice confirmations of characters when
entering passwords.

Power key ends call: Checkmark so that you can end voice calls by pressing the
Power/Lock Button
. When this option is enabled, pressing the Power/Lock
Button during a call does not lock the screen.

Easy access: Sets quick, easy access to selected features when you triple-tap the
Home button
. Choose Off, Show all, TalkBack, Invert colors, Universal touch,
or Accessibility settings.

Text-to-speech output: Text-to-speech output provides audible readout of text, for
example, the contents of text messages, and the Caller ID for incoming calls.
PC Connection
Your phone's PC connection menu lets you configure your USB connection settings.
Settings
150
Select USB Connection Method
Opens a dialog box to choose the default connection mode when connecting your phone to a
PC via USB. Choose from Charge phone, Media sync (MTP), or Send images (PTP).
Note: For Windows® XP, the MTP driver is not installed by default. If Windows Media
Player(WMP) over version 10.x is installed on the PC, the MTP driver may be installed. For
Windows® 7 except for N edition, the driver is installed.
Ask Upon Connecting
Checkmark to have the phone ask you to choose which USB connection mode it should connect
with to a PC.
Help
Displays help information about the available USB connection methods.
Accessory
Keep in mind that turning on these accessory settings may result in irregular device behavior.
QuickWindow Case
Activate the QuickWindow case to use functions available on the small view window.
Earphone
Activate to display the app panel automatically when earphone is connected to the phone. Tap
the check box next to each app you want to display when connecting an earphone.
Activate This Device
Follow the onscreen instructions to activate your phone.
1. Press
> System settings > Activate this device.
2. Follow the on-screen instructions.
System Updates
From time to time, updates may become available for your phone. You can download and apply
updates through the Settings menu.
Update PRL
This option allows you to download and update the PRL (Preferred Roaming List) automatically.
1. Press
> System settings > System updates > Update PRL.
2. Follow the on-screen instructions.
Settings
151
Update Profile
This option allows you to automatically update your online user profile information. If you choose
to change your user name and select a new one online, you must then update the user name on
your phone.
1. Press
> System settings > System updates > Update profile.
2. Follow the on-screen instructions.
Update Firmware
This option allows you to download and update the Firmware for your device.
1. Press
> System settings > System updates > Update Firmware.
2. Follow the on-screen instructions.
Update LG software
This option allows you to download and update the LG software.
1. Press
> System settings > System updates > Update LG software.
2. Follow the on-screen instructions.
UICC Unlock
This option allows you to unlock the client initiated UICC.
1. Press
> System settings > System updates > UICC Unlock.
2. Follow the on-screen instructions.
Printing
This menu allows you to manage your Google Cloud Print settings and print jobs.
About Phone
Display information about the network, phone identity, battery, hardware, software, legal, and
regulations and safety.
1. Press
> System settings > About phone.
2. Tap the desired menu.
Settings
152
Copyright Information
©2014 Virgin Mobile USA, L.P. All rights reserved. The Virgin Mobile name and signature and
the Virgin Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used
under license by Virgin Mobile. Other marks are property of their respective owners.
All materials in this guide including, without limitation, the design, the text, and any marks are
the property of LG Electronics, Inc. Copyright © 2014 LG Electronics, Inc. ALL RIGHTS
RESERVED. LG and the LG logo are registered trademarks of LG Electronics, Inc. LG LS620 is
a trademark of LG Electronics, Inc. The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. microSD™ is a trademark of SanDisk. Other
trademarks and trade names are those of their respective owners. Unless otherwise specified
herein, all accessories referenced herein are sold separately. All features, functionality, and
other product specifications are subject to change. Screen shots are simulated and subject to
change.
DivX Mobile
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi
Corporation. This is an official DivX Certified® device that has passed rigorous testing to verify
that it plays DivX video. Visit divx.com for more information and software tools to convert your
files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to
play purchased DivX Video on- Demand (VOD) movies. To obtain your registration code, locate
the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on
how to complete your registration.
DivX Certified® to play DivX® video up to HD 720p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its
subsidiaries and are used under license.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Copyright Information
153
IMPORTANT INFORMATION FOR THE LG
LS620
IMPORTANT SAFETY INFORMATION
This booklet contains important operational and safety information that will help you safely use
your phone. Failure to read and follow the information provided in this booklet may result in
serious bodily injury, death, or property damage.
General Precautions
Warning: This product contains chemicals known to the State of California to cause cancer and
birth defects or reproductive harm.
Wash hands after handling.
There are several simple guidelines to operating your phone properly and maintaining safe,
satisfactory service.
●
To maximize performance, do not touch the bottom portion of your phone where the
internal antenna is located while using the phone.
●
Speak directly into the mouthpiece.
●
Avoid exposing your phone and accessories to rain or liquid spills. If your phone does
get wet, immediately turn the power off and remove the battery.
●
Do not expose your phone to direct sunlight for extended periods of time (such as on the
dashboard of a car).
●
Although your phone is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or sitting on it.
●
Any changes or modifications to your phone not expressly approved in this document
could void your warranty for this equipment and void your authority to operate this
equipment.
Note: For the best care of your device, only authorized personnel should service your phone
and accessories. Failure to do so may be dangerous and void your warranty.
Maintaining Safe Use of and Access to Your Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any mobile phone for essential communication
IMPORTANT INFORMATION FOR THE LG LS620
154
(e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or
when certain network services or mobile phone features are in use. Check with your local
service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a hands-free device) is
prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety
always comes first.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a given
area. Turn your phone off in areas where use is forbidden or when it may cause interference or
danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF
signals from wireless phones may affect inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded electronic operating
systems or entertainment systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately shielded from external RF signals.
Also check with the manufacturer regarding any equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and hearing
aids, to determine if they are adequately shielded from external RF signals.
Note: Always turn off the phone in healthcare facilities, and request permission before using the
phone near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft
systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while the plane is on the ground. To prevent
any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting area or in
other areas with signs indicating two-way radios should be turned off. Construction crews often
use remotecontrol RF devices to set off explosives.
Turn your phone off when you‘re in any area that has a potentially explosive atmosphere.
Although it‘s rare, your phone and accessories could generate sparks. Sparks can cause an
IMPORTANT INFORMATION FOR THE LG LS620
155
explosion or fire, resulting in bodily injury or even death. These areas are often, but not always,
clearly marked. They include:
●
Fueling areas such as gas stations.
●
Below deck on boats.
●
Fuel or chemical transfer or storage facilities.
●
Areas where the air contains chemicals or particles such as grain, dust, or metal
powders.
●
Any other area where you would normally be advised to turn off your vehicle‘s engine.
Restricting Children‘s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and
others, damage the phone or make calls that increase your invoice.
Using Your Phone With a Hearing Aid Device
Your LG LS620 has an M4/T4 rating.
While some wireless phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed a rating system for wireless phones, to assist
hearing device users to find phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on their box or a label located
on the box. The ratings are not guarantees. Results will vary depending on the user‘s hearing
device and hearing loss. If your hearing device happens to be vulnerable to interference, you
may not be able to use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. T4 is the better/higher of the
two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or hearing health
professional may help you find this rating. Higher ratings mean that the hearing device is
relatively immune to interference noise. The hearing aid and wireless phone rating values are
then added together. A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.
IMPORTANT INFORMATION FOR THE LG LS620
156
In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets
the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid
user with “normal usage‖ while using their hearing aid with the particular wireless phone.
―Normal usage‖ in this context is defined as a signal quality that‘s acceptable for normal
operation.
The M mark is intended to be synonymous with the U mark. The T mark is intended to be
synonymous with the UT mark. The M and T marks are recommended by the Alliance for
Telecommunications Industries Solutions (ATIS). The U and UT marks are referenced in
Section 20.19 of the FCC Rules. The HAC rating and measurement procedure are described in
the American National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your phone is maintained, secondary
transmitters such as Bluetooth and WLAN components must be disabled during a call.
For information about hearing aids and digital wireless phones, visit:
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-andmobile-devices
Note: HAC statement
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in this
phone that have not been tested yet for use with hearing aids. It is important to try the different
features of this phone thoroughly and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult your service provider or the
manufacturer of this phone for information on hearing aid compatibility.
If you have questions about return or exchange policies, consult your service provider or phone
retailer.
IMPORTANT INFORMATION FOR THE LG LS620
157
Hearing aid devices may also be measured for immunity to interference noise from wireless
phones and should have ratings similar to phones. Ask your hearing healthcare professional for
the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine
probable usability:
●
Any combined rating equal to or greater than six offers excellent use.
●
Any combined rating equal to five is considered normal use.
●
Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for
―excellent use.‖ This is synonymous for T ratings.
It is further suggested you experiment with multiple phones (even those not labeled M3/T3 or
M4/T4) while in the store to find the one that works best with your hearing aid device. Should
you experience interference or find the quality of service unsatisfactory after purchasing your
phone, promptly return it to the store. More information about hearing aid compatibility may be
found at: fcc.gov, fda.gov, and accesswireless.org.
Getting the Best Hearing Device Experience With Your Phone
To further minimize interference:
●
Set the phone‘s display and keypad backlight settings to ensure the minimum time
interval:
1. Press
> System settings > Display > Screen timeout.
2. Tap the minimum time interval setting.
●
Position the phone so the internal antenna is farthest from your hearing aid.
●
Move the phone around to find the point with least interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery‘s performance.
●
Recently there have been some public reports of wireless phone batteries overheating,
catching fire, or exploding. It appears that many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable
manufacturing standards. Virgin is not aware of similar problems with Virgin phones
resulting from the proper use of batteries and accessories approved by Virgin or the
manufacturer of your phone. Use only Virgin approved or manufacturer-approved
batteries and accessories found at virginmobileusa.com or through your phone‘s
IMPORTANT INFORMATION FOR THE LG LS620
158
manufacturer. Buying the right batteries and accessories is the best way to ensure
they‘re genuine and safe.
●
In order to avoid damage, charge the battery only in temperatures that range from 32° F
to 113° F (0° C to 45° C).
●
Don‘t use the battery charger in direct sunlight or in high humidity areas, such as the
bathroom.
●
Never dispose of the battery by incineration.
●
Keep the metal contacts on top of the battery clean.
●
Don‘t attempt to disassemble or short-circuit the battery.
●
The battery may need recharging if it has not been used for a long period of time.
●
It‘s best to replace the battery when it no longer provides acceptable performance. It can
be recharged hundreds of times before it needs replacing.
●
Don‘t store the battery in high temperature areas for long periods of time. It‘s best to
follow these storage rules:

Less than one month:
-4° F to 140° F (-20° C to 60° C)

More than one month:
-4° F to 113° F (-20° C to 45° C)
●
Do not disassemble or open crush, bend or deform, puncture or shred.
●
Do not modify or remanufacture, attempt to insert foreign objects into the battery,
immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
●
Only use the battery for the system for which it is specified.
●
Only use the battery with a charging system that has been qualified with the system per
CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an
unqualified battery or charger may present a risk of fire, explosion, leakage, or other
hazard.
●
Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
●
Replace the battery only with another battery that has been qualified with the system per
this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard. Only authorized service providers shall replace
battery (If the battery is nonuser replaceable).
IMPORTANT INFORMATION FOR THE LG LS620
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●
Promptly dispose of used batteries in accordance with local regulations.
●
Battery usage by children should be supervised.
●
Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a
hard surface, and the user suspects damage, take it to a service center for inspection.
●
Improper battery use may result in a fire, explosion or other hazard.
Battery information and care
Always unplug the charger from the wall socket after the phone is fully changed to save
unnecessary power consumption of the charger.
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can be burned. For safe disposal
options of your Li-Ion batteries, contact your nearest authorized service center.
Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in
household or business trash may be prohibited.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it‘s turned on, it receives and
transmits radio frequency (RF) signals. When you use your phone, the system handling your
call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards described below. In 1991–92,
the Institute of Electrical and Electronics Engineers (IEEE) and the American National
Standards Institute (ANSI) joined in updating ANSI‘s 1982 standard for safety levels with
respect to human exposure to RF signals. More than 120 scientists, engineers and physicians
from universities, government health agencies and industries developed this updated standard
after reviewing the available body of research. In 1993, the Federal Communications
Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC
adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protection and Measurements (NCRP).
Body-Worn Operation
This device was tested for typical body-worn operations with the back of the phone kept 0.39
inches (1cm) between the user‘s body and the back of the phone. To comply with FCC RF
exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be
maintained between the user‘s body and the back of the phone. Belt-clips, holsters,
and similar accessories containing metallic components may not be used. Body-worn
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accessories that cannot maintain 0.39 inches (1cm) separation distance between the user‘s
body and the back of the phone, and have not been tested for typical body-worn operations may
not comply with FCC RF exposure limits and should be avoided.
SAR (Specific Absorption Rate)
This model phone meets the Government‘s requirements for exposure to radio waves. Your
wireless phone is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government. These FCC exposure limits are
derived from the recommendations of two expert organizations, the National Counsel on
Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics
Engineers (IEEE). In both cases, the recommendations were developed by scientific and
engineering experts drawn from industry, government, and academia after extensive reviews of
the scientific literature related to the biological effects of RF energy. The exposure limit for
wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR is a measure of the rate of absorption of RF energy by the human body
expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply
with a safety limit of 1.6 watts per kilogram (1.6 W/kg). The FCC exposure limit incorporates a
substantial margin of safety to give additional protection to the public and to account for any
variations in measurements. Tests for SAR are conducted using standard operating positions
specified by the FCC with the phone transmitting at its highest certified power level in all tested
frequency bands. Although SAR is determined at the highest certified power level, the actual
SAR level of the phone while operating can be well below the maximum value. Because the
phone is designed to operate at multiple power levels to use only the power required to reach
the network, in general, the closer you are to a wireless base station antenna, the lower the
power output.
Before a phone model is available for sale to the public, it must be tested and certified to the
FCC that it does not exceed the limit established by the government adopted requirement for
safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on
the body) as required by the FCC for each model. The FCC has granted an Equipment
Authorization for this model phone with all reported SAR levels evaluated as in compliance with
the FCC RF emission guidelines.
The highest SAR value for this model phone when tested for use at the ear is 1.08
TBD W/kg and
when worn on the body, as described in this user‘s manual, is 1.06
TBD W/kg. While there may be
differences between SAR levels of various phones and at various positions, they all meet the
government requirement for safe exposure. SAR information on this model phone is on file with
the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/ea/fccid/after searching on FCC ID ZNFLS620.
To find information that pertains to a particular model phone, this site uses the phone FCC ID
number which is usually printed somewhere on the case of the phone. Sometimes it may be
necessary to remove the battery pack to find the number. Once you have the FCC ID number
for a particular phone, follow the instructions on the website and it should provide values for
IMPORTANT INFORMATION FOR THE LG LS620
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typical or maximum SAR for a particular phone. Additional information on Specific Absorption
Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA)
website at http://www.ctia.org/
*In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6
watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial
margin of safety to give additional protection for the public and to account for any variations in
measurements.
FCC Notice
Part 15.19 statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Part 15.21 statement
Change or Modifications that are not expressly approved by the manufacturer could void the
user‘s authority to operate the equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●
Reorient the direction of the internal antenna.
●
Increase the separation between the equipment and receiver.
●
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
●
Consult the dealer or an experienced radio/TV technician for help.
IMPORTANT INFORMATION FOR THE LG LS620
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Owner’s Record
The model number, regulatory number, and serial number are located on a nameplate inside
the battery compartment. Record the serial number in the space provided below. This will be
helpful if you need to contact us about your phone in the future.
Model: LG LS620
Serial No.:
MANUFACTURER’S WARRANTY
Your device has been designed to provide you with reliable, worry-free service. If for any reason
you have a problem with your equipment, please refer to the manufacturer‘s warranty in this
section.
Manufacturer’s Warranty
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories
will be free from defects in material and workmanship, according to the following terms and
conditions:
(1) The limited warranty for the unit and enclosed accessories shall be a period of one (1) year
from the date of original purchase. The remaining warranty period for the unit being repaired or
replaced shall be determined by presentation of the original sales receipt for the purchase of the
unit.
(2) The limited warranty extends only to the original purchaser of the product and is not
assignable or transferable to any subsequent purchaser/ end user.
(3) The limited warranty is good only to the original purchaser of the product during the warranty
period as long as it is in the U.S., including Alaska, Hawaii, U.S. Territories, and all Canadian
Provinces.
(4) The external housing and cosmetic parts shall be free of major defects at the time of
shipment and, therefore, shall not be covered under these limited warranty terms.
(5) Upon request from LG, the consumer must provide information satisfactory to LG to prove
the date of purchase or exchange.
(6) The customer shall bear the cost of shipping the product to the Customer Service
Department of LG. LG shall bear the cost of shipping the product back to the consumer after the
completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damage resulting from use of the product in other than its normal and customary
manner.
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(2) Defect or damage from abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized
repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are
not the fault of LG, including damage caused by shipping, blown fuses, or spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in material or
workmanship.
(4) Alleged defects or malfunctions of the product if the Customer Service Department at LG
was not notified by the consumer during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by
operations of law, statutory or otherwise, including but not limited to any implied warranty of
marketability merchantability or fitness for a particular use.
(7) Damage resulting from use of non-LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due
to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price of any unit that
does not conform to this limited warranty. LG may choose at its option to use functionally
equivalent re-conditioned, refurbished or new units or parts or any units. In addition, LG will not
reinstall or back-up any data, applications or software that you have added to your device. It is
therefore recommended that you back-up any such data or information prior to sending the unit
to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE
LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER
DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY
TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
IMPORTANT INFORMATION FOR THE LG LS620
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MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS
PRODUCT.
Some states do not allow the exclusive limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts; so these limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere
in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://us.lgservice.com.
Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for the location of the LG authorized service center nearest you and for the
procedures for obtaining warranty claims.
GENERAL TERMS AND CONDITIONS OF
SERVICE
Please note that these terms may not be the most current version. A current version of the
terms is available at virginmobileusa.com or upon request. For further information on Virgin
Mobile plans, products, and services go to virginmobileusa.com or email
ourteam@virginmobileusa.com.
For Broadband2Go customers please call Customer Care at 1-877-877-8443.
Basic Definitions
In this document: (1) ―we,‖ ―us,‖ ―our,‖ and ―Virgin Mobile‖ mean Virgin Mobile and payLo by
Virgin Mobile USA, L.P.; (2) ―you,‖ ―your,‖ ―customer,‖ and ―user‖ mean an account holder or
user with us; (3) ―Device‖ means any phone, aircard, mobile broadband device, any other
device, accessory, or other product that we provide you, we sell to you, or is active on your
account with us; and (4) ―Service‖ means our offers, rate or service plans, options, wireless
services, billing services, applications, programs, products, software, or Devices on your
account with us. ―Service(s)‖ also includes any other product or service that we offer or provide
to you that references these General Terms and Conditions of Service (―Ts&Cs‖).
IMPORTANT INFORMATION FOR THE LG LS620
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The Service Agreement
These Ts&Cs are part of your service agreement with us (the ―Agreement‖) and constitute a
contract under which we provide you Services under terms and conditions that you accept.
THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A
CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER
PROVISION. In addition to these Ts&Cs, there are several parts of the Agreement, which
includes but is not limited to the following: (i) the subscriber agreement and transaction
materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written
services and transaction materials that we provide or refer you to during the sales transaction,
including on-line and telephone transactions (if your service plan is not specifically set forth in
any in-store brochure or printed materials, the requirements and terms set forth in the current
Agreement and transaction materials apply); (iii) any confirmation materials that we may provide
to you; and (iv) the terms set forth in the coverage map brochures. It is important that you
carefully read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use certain applications, programs, Devices, and services,
and these terms will be provided to you prior to your use of the items. Depending on who
provides the items, the terms may come from Virgin Mobile or a third party. You are subject to
any terms provided by the third party, and the terms are directly between you and that third
party. Virgin Mobile is not responsible for these third-party items and associated terms.
Our Policies
Services are subject to our business policies, practices, and procedures (―Policies‖). You agree
to adhere to all of our Policies when you use our Services. Our Policies are subject to change at
any time with or without notice.
When You Accept The Agreement
You must have the legal capacity to accept the Agreement. You accept the Agreement when
you do any of the following: (a) accept the Agreement through any printed, oral, or electronic
statement, for example, on the Web by electronically marking that you have reviewed and
accepted; (b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open
any package or start any program that says you are accepting the Agreement when doing so. If
you don’t want to accept the Agreement, don’t do any of these things.
Service Activation
To activate the Service, you must both activate your account and establish an appropriate
account balance to pay for pay-per-use charges and applicable subscription charges (defined in
the ―Types of Charges‖ section) based on the service plan you select. To establish an account
balance, pay a subscription charge, or make any other appropriate payments, follow the
instructions provided with the equipment; at virginmobileusa.com; or through Virgin Mobile
Customer Care.
IMPORTANT INFORMATION FOR THE LG LS620
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Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates,
charges, how we calculate charges, discounts, coverage, technologies used to provide
services, or your terms of Service. If you lose your eligibility for a particular rate plan or if
a particular rate plan is no longer supported or available, we may change your rate plan
to one for which you qualify. We will provide you notice of material changes—and we
may provide you notice of non-material changes—in a manner consistent with this
Agreement (see “Providing Notice To Each Other Under The Agreement” section). If you
continue to access or use our Services or increase your account balance on or after the
effective date of a change, you accept the change. Do not access or use our Services after the
effective date of a change if you decide to reject the change and terminate Service. You will not
be entitled to any credit for the unused portion of your account balance if you decide to
terminate Service in response to a change to the Agreement.
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason. For
example, we can suspend or terminate any Service for the following: (a) failure to have or
maintain an appropriate account balance for applicable charges; (b)
harassing/threatening/abusing/offending our employees or agents; (c) providing false or
inaccurate information; (d) interfering with our operations; (e) using/suspicion of using Services
in any manner restricted by or inconsistent with the Agreement and Policies; (f) breaching,
failing to follow, or abusing the Agreement or Policies; (g) modifying a Device from its
manufacturer specifications (for example, rooting the device); or (h) if we believe the action
protects our interests, any customer‘s interests, or our networks.
Your Right To Change Services & When Changes Are Effective
The account holder can typically change Services upon request. In some instances, changes
may be conditioned on payment of certain charges. The effective date of any changes will
depend on our Policies, the old Services, and the requested Services. We will not credit or
refund any subscription or other charges as a result of a change in Services. We may—but are
not obligated to—provide you the opportunity to authorize someone else to make changes to
your Services. You are responsible for any changes to your Services made by a person you
authorize, and those changes will be treated as modifications to this Agreement.
Restrictions On Using Services
You can‘t use our Services: (a) in a way that could cause damage or adversely affect any of our
other customers or our reputation, networks, property, or Services; or (b) in any way prohibited
by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell
the Services to another party. For additional restrictions on the use of our Services, see our
Acceptable Use Policy and Visitors Agreement, which are available on our website, and the
detailed plan or other information on Services that we provide or refer you to during the sales
transaction.
IMPORTANT INFORMATION FOR THE LG LS620
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Your Device, Number, & Email Address
We don‘t manufacture any Device that we might sell to you or that is associated with our
Services, and we aren‘t responsible for any defects, acts, or omissions of the manufacturer. The
only warranties on your Device are the limited warranties given to you by the
manufacturer directly or that we pass through. Device performance may vary based on
device specifications (for example, a device’s software, memory, and storage), and
device performance may impact access to all of our Services. This Device is sold
exclusively for use with our Service and in other coverage areas that we may make available to
you. As programmed, it will not accept wireless service from another carrier. Except for any
legal right you may have to port/transfer your phone number to another carrier, you have no—
and cannot gain any (for example, through publication, use, etc.)—proprietary, ownership, or
other rights to any phone number, identification number, email address, or other identifier that
we assign to you, your Device, or your account. We‘ll notify you if we decide to change or
reassign them.
Porting/Transferring Phone Numbers
We don‘t guarantee that number transfers to or from us will be successful. If you authorize
another carrier to transfer a number away from us, then that is considered a request by you to
us to terminate all of the Services associated with that number.
Coverage; Where Your Device Will Work; Service Speeds
Our coverage maps are available at our authorized retail locations or virginmobileusa.com. The
specific network coverage you get will depend on the radio transmissions your Device can pick
up and Services you‘ve chosen. Our coverage maps provide high level estimates of our
coverage areas when using Services outdoors under optimal conditions. Coverage isn’t
available everywhere. Coverage and Service speeds are not guaranteed. Coverage is
subject to change without notice. Service speeds may depend on the Service purchased.
Actual speeds will vary. Estimating wireless coverage, signal strength, and Service
speed is not an exact science. There are gaps in coverage within our estimated coverage
areas that—along with other factors both within and beyond our control (for example,
network problems, network or Internet congestion, software, signal strength, your Device,
structures, buildings, weather, geography, topography, server speeds of the websites
you access, actions of third parties, etc.)—may result in dropped and blocked
connections, slower Service speeds, or otherwise impact the quality of Service. Services
that rely on location information, such as E911 and GPS navigation, depend on your
Device’s ability to acquire satellite signals (typically not available indoors) and network
coverage. While your Device is receiving a software update, you may be unable to use your
Device in any manner until the software update is complete.
Roaming
The term ―roaming‖ typically refers to coverage on another carrier‘s network that we may make
available to you based on our agreements with other carriers. These agreements may change
from time to time, and roaming coverage is subject to change without notice. Your ability to
IMPORTANT INFORMATION FOR THE LG LS620
168
receive roaming coverage depends on the radio transmissions your Device can pick up and the
availability of roaming coverage. We make no guarantee that roaming coverage will be available.
Roaming coverage may exist both within and outside our network coverage areas. Your Device
will generally indicate when you‘re roaming. Depending on your Services, separate charges or
limits on the amount of minutes used while roaming may apply. Certain Services may not be
available or work the same when roaming (for example, data Services, voicemail, call waiting,
etc.). For information on whether roaming applies, see your service plan details.
About Data Services & Content
Our data Services and your Device may allow you to access the Internet, text, pictures, video,
games, graphics, music, email, applications, sound, and other materials (―Data Content‖) or
send Data Content elsewhere. Some Data Content is available from us or our vendors, while
other Data Content can be accessed from others (for example, third party websites, games,
ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you
access on your Device. Data Content may be: (1) unsuitable for children/minors; (2)
unreliable or inaccurate; or (3) offensive, indecent, or objectionable. You’re solely
responsible for evaluating the Data Content accessed by you or anyone through your
Services. We strongly recommend that you monitor data usage by children/minors. Data
Content from third parties may also harm your Device or its software. We are not responsible for
any Data Content. We are not responsible for any damage caused by any Data Content that
you access through your Services, that you load on your Device, or that you request that our
representatives access or load on your Device. To protect our networks and Services or for
other reasons, we may place restrictions on accessing certain Data Content (such as certain
websites, applications, etc.); impose separate charges; limit throughput or the amount of data
that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data
Content that you have purchased, then we may delete the Data Content without notice or place
restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted
over our networks, or stored by Virgin Mobile may be deleted, modified, or damaged. You may
not be able to make or receive voice calls while using data Services. Data Content provided by
our vendors or third parties is subject to cancellation or termination at any time without notice to
you, and you may not receive a refund for any unused portion of the Data Content.
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or
Device that you have selected as specifically intended for that purpose (for example, wireless
routers, Data Link, etc.), you can‘t use our data Services: (1) with server devices or host
computer applications, or other systems that drive continuous, heavy traffic or data sessions; (2)
as a substitute or backup for private lines or frame relay connections; or (3) for any other
unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or
constrain any heavy, continuous data usage that adversely impacts our networks‘ performance
or hinders access to our networks. If your Services include Web or data access, you also can‘t
use your Device as a modem for computers or other equipment, unless we identify the Service
or Device you have selected as specifically intended for that purpose (for example, with ―phone
as modem‖ plans, mobile broadband card plans, wireless router plans, etc.).
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Software License
If Virgin Mobile provides you software as part of the Service and there are not software license
terms provided with the software (by Virgin Mobile or by a third party), then Virgin Mobile grants
you a limited, revocable, non-exclusive, non-transferable license to use the software to access
the Services for your own individual use. You will not sell, resell, transfer, copy, translate,
publish, create derivative works of, make any commercial use of, modify, reverse engineer,
decompile, or disassemble the software. Virgin Mobile may revoke this license at any time.
Fees, Activation & Miscellaneous Charges
Based on our Policies, we may charge activation, prepayment, reactivation, program, or other
fees to establish, change, or maintain Services. Certain transactions may also be subject to a
charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.).
You will be provided notice of these types of fees before we complete the requested transaction.
Usage Charges
The types of charges that you incur will vary depending on the Service used and your service
plan. You are responsible for the Services on your account and associated charges,
including charges made by a person you permit to have direct or indirect access to your
device even if you did not authorize its use. Charges may include, but are not limited to,
prepayment for service charges; charges for additional services; and taxes, surcharges, and
fees associated with your Services. For the actual usage charges applicable to your Service,
see the detailed plan or other information we provide or refer you to during the sales transaction
or on our website. Depending on your Services, charges for additional services may include
operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access.
If you (the account holder) allow end users to access or use your Device, you authorize end
users to access, download, and use Services. You will generally be charged for use of Services
before or at the time of use in accordance with your service plan. In certain instances, we may
charge at some point after you use the Service. Rates that vary based on the time of access will
be determined based on the location of the network equipment providing service and not the
location of your Device or your Device‘s area code (if applicable). Charges are generally
deducted from your account balance (for example, pay-per-use charges, subscription charges,
etc.), though in some instances you may be able to pay for certain Services through a credit
card, debit card, or other payment method. If you have incurred charges or fees that were not
charged prior to your account balance reaching a zero balance, we may deduct these
outstanding, unpaid charges and fees from any subsequent amounts you add to your account
balance.
Types of Charges
We typically assess the following types of charges: (1) ―pay-per-use charges,‖ which are
charges assessed each time a Service is used; (2) ―subscription charges,‖ which are charges
that allow you access to a Service or provide you a certain amount of use of a Service for a
defined period of time. Subscription charges for Services end at 11:59 p.m., in the time zone in
which your phone number is based, on the last day of your subscription period. Also, depending
IMPORTANT INFORMATION FOR THE LG LS620
170
on your Service, certain types of subscription charges may be assessed automatically upon
activation and automatically assessed for subsequent subscription periods; and (3) ―download
charges,‖ which are charges assessed when you download or access content, which we collect
on behalf of ourselves or third-party content providers.
How We Calculate Your Charges
Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts
when you press ―Talk‖ or your Device connects to the network and stops when you press ―End‖
or the network connection otherwise breaks. You‘re charged for all calls that connect, even to
answering machines, voicemail, or voice transcription services. You won‘t be charged for
unanswered calls or if you get a busy signal. For incoming calls answered, you‘re charged from
the time shortly before the Device starts ringing until you press ―End‖ or the network connection
otherwise breaks. You‘re charged for the entire call based on the rate that applies to the time
period in which the call starts. However, the types of charges actually deducted from your
account balance will vary depending on your Service. Call time data displayed on your device
may be inaccurate and may not be relied upon for determining charges to your account. Call
time for a single call may be subject to a maximum duration and may be automatically
terminated if the maximum duration is exceeded.
Data Usage: Depending on your Service, you may be charged for data usage. Unless we
specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and
gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (―KB‖), 1024 KB equals 1
megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be
charged at least 1 KB for each data usage session (―data session‖). Rounding occurs at the end
of each data session and sometimes during a data session. Depending on your data Services,
usage may be charged against an allowance or on a fixed price per KB, and you may be subject
to limitations on the amount of data usage. If you are charged on a fixed price per KB, any
fractional cents will be rounded up to the next cent. You are charged for all data directed to your
Device‘s Internet address, including data sessions you did not initiate and for incomplete
transfers. As long as your Device is connected to our data networks, you may incur data
charges. Examples of data for which you will be charged includes the size of a requested file or
Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement,
etc.); additional data used in accessing, transporting, and routing the file on our network; data
from partial or interrupted downloads; re-sent data; and data associated with unsuccessful
attempts to reach websites or use applications. These data charges are in addition to any
charges for the Data Content itself (game, ringer, etc.). Data used and charged to you will vary
widely, even between identical actions or data sessions. Estimates of data usage—for example,
the size of downloadable files—are not reliable predictors of actual usage.
Taxes & Government Fees
You agree to pay all federal, state, and local taxes, fees, and other assessments that we‘re
required by law to collect and remit to the government on the Services that we provide to you.
These charges may change from time to time without advance notice.
IMPORTANT INFORMATION FOR THE LG LS620
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Surcharges
You agree to pay all Virgin Mobile surcharges (―Surcharges‖), which may include, but are not
limited to: Federal Universal Service; Regulatory and administrative charges; gross receipts
charges, and other charges. Surcharges are not taxes, and we are not required by law to
assess them. They are part of our rates we choose, at our discretion, to collect from you
to recover certain costs, and are kept by us. The number and type of Surcharges will be
provided and may vary depending upon the location of the transaction or the primary
account address of the payment method or Device and can change over time. We
determine the amount for these charges, and these amounts are subject to change as are
the components used to calculate these amounts. We will provide you notice of any
changes to Surcharges in a manner consistent with this Agreement (see ―Providing Notice To
Each Other Under The Agreement‖ section). However, because some Surcharges are based on
amounts set by the government or based on government formulas, it will not always be possible
to provide advance notice of new Surcharges or changes in the amount of existing Surcharges.
Information on Surcharges is provided during the sales transaction and is available on our
website.
Disputing Charges
Any dispute to a charge that we assess you must be made in writing within 60 days of the date
we deduct the charge from your account balance. You accept all charges not properly disputed
within the above time period.
About Account Balances
To keep your account active and avoid service interruption, you must either maintain a positive
account balance at all times or pay any applicable subscription charges, depending on your
service plan. Account balances are not transferable, redeemable for cash, or refundable.
Charges are deducted from either your account balance or you may be able to pay for certain
services with a credit card, debit card, or PayPal account (a ―registered payment
method‖).There may be limits on your account administration, for example account balance,
number change, and device changes. See the detailed plan or other information we provide or
refer you to during the sales transaction (also available at virginmobileusa.com) for the account
status rules that apply to your Service.
Switching between Service Plans: Unless otherwise provided in the detailed plan or other
information we provide or refer you to during the sales transaction, you may switch current
service plans, including between Virgin Mobile and payLo. When you switch service plans, you
will not receive a refund of any portion of any previously paid service charges and you will lose
all of your remaining unused minutes, messages, and data allotment. Virgin Mobile and payLo
accounts are maintained separately. If you switch between a Virgin Mobile service plan and a
payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you
may be given a new Virgin Mobile or payLo account (as applicable). Some service plans are
available only on certain phones. Check virginmobileusa.com for details and options. Repeated
switching is not permitted and may result in termination of service.
IMPORTANT INFORMATION FOR THE LG LS620
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Refunds: We are not responsible for, nor do we refund, lost, stolen, misused, or damaged TopUp cards. We do not accept returns of or provide refunds for Top-Up cards. Please ask your
retailer any questions regarding its return policy. Top-Up cards must be applied to your account
within the time specified on the card. All Top-Up sales are final and non-refundable regardless
of who uses or possesses your mobile phone or device after you purchase services, and
regardless of whether the mobile phone or device is used with your consent or knowledge.
Establishing or Replenishing Account Balances
Information on how you can establish and maintain an account balance will be provided at
activation and is also available at virginmobileusa.com or through Virgin Mobile Customer Care.
The replenishment methods available to you will depend on the terms of your Services. A fee
may apply to certain replenishment methods. Some service plans may provide for automatic
account balance replenishment through, for example, automatic billing to a credit card or debit
card or automatic debit from an eligible account with a financial institution. Payment through
these methods may be subject to limitations, including, but not limited to, the number of times
an account may be debited or charged in a particular time period; the amount that may be
debited or charged from an account; or other limitations imposed by us or the financial institution
that holds the account.
Protecting Our Networks & Services
We can take any action to: (1) protect our networks, our rights and interests, or the rights of
others; or (2) optimize or improve the overall use of our networks and Services. Some of these
actions may interrupt or prevent legitimate communications and usage—for example, message
filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to
certain websites, applications or other Data Content; prohibitions on unintended uses (for
example, use as a dedicated line or use as a monitoring service); etc. For additional information
on what we do to protect our customers, networks, Services and equipment, see our Acceptable
Use Policy and Visitors Agreement at our website.
Your Privacy
Our Privacy Policy is available at virginmobileusa. com/legal/privacy-policy. This policy may
change from time to time, so review it with regularity and care.
Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may
monitor or record calls you make to us or we make to you (for example, your conversations with
our customer service or sales departments).
Authentication and Contact: You (the account holder) may password protect your account
information by establishing a personal identification number (―PIN‖). You may also set a backup
security question and answer in the event you forget your PIN. You agree to protect your PIN,
passwords, and other account access credentials like your backup security question from loss
or disclosure. You further agree that Virgin Mobile may, in our sole discretion, treat any person
who presents your credentials that we deem sufficient for account access as you or an
authorized user on the account for disclosure of information or changes in Service. You agree
IMPORTANT INFORMATION FOR THE LG LS620
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that we may contact you for Service-related reasons through the contact information that you
provide, through the Services or Devices to which you subscribe, or through other available
means, including text message, email, fax, recorded message, mobile, residential or business
phone, or mail.
CPNI: As we provide telecommunications products and Services to you (the account holder), we
develop information about the quantity, technical configuration, type, location, and destination of
telecommunications products and Services you use, as well as some other information found on
your bill (―CPNI‖). Under federal law, you have the right, and we have a duty, to protect the
confidentiality of your CPNI. For example, we implement safeguards that are designed to
protect your CPNI, including authentication procedures when you contact us. For some
accounts with a dedicated Virgin Mobile representative, we may rely on contacting your preestablished point of contact as the standard authentication measure.
Third-Party Applications: If you use a third-party application, the application may access,
collect, use, or disclose your personal information or require Virgin Mobile to disclose your
information—including location information (when applicable)—to the application provider or
some other third party. If you access, use, or authorize third-party applications through the
Services, you agree and authorize Virgin Mobile to provide information related to your use of the
Services or the application(s). You understand that your use of third-party applications is subject
to the third party‘s terms and conditions and policies, including its privacy policy. Be sure that
you have reviewed and are comfortable with the third party‘s policies before using its application
on your device.
Information on Devices: Your Device may contain sensitive or personal information (for
example, pictures, videos, passwords, or stored credit card numbers). Virgin Mobile is not
responsible for any information on your Device, including sensitive or personal information. If
possible, you should remove or otherwise safeguard any sensitive or personal information when
your Device is out of your possession or control, for example, when you relinquish, exchange,
return, or recycle your Device. By submitting your Device to us, you agree that our employees,
contractors, or vendors may access all of the information on your Device. If you exchange,
return, or recycle your Device through us, we typically attempt to erase data on your Device but
you must remove all data from your Device before you provide it to us.
Location-Enabled Services
Our networks generally know the location of your Device when it is outdoors and/or turned on.
By using various technologies to locate your Device, we can provide enhanced emergency 911
services and optional location-enabled services provided by us or a third party. Network
coverage or environmental factors (such as structures, buildings, weather, geography,
landscape, and topography) can significantly impact the ability to access your Device‘s location
information and use of locationenabled services.
You agree that any authorized user may access, use, or authorize Virgin Mobile or third-party
locationenabled applications through the Services. You understand that your use of such
location-enabled applications is subject to the application‘s terms and conditions and policies,
IMPORTANT INFORMATION FOR THE LG LS620
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including its privacy policy. If you activate location-enabled services for devices used by other
authorized users, you agree to inform the authorized user(s) of the terms of use for locationenabled applications and that the Device may be located.
911 Or Other Emergency Calls
Public safety officials advise that when making 911 or other emergency calls, you should
always be prepared to provide your location information. Unlike traditional wireline phones,
depending on a number of factors (for example, whether your Device is GPSenabled, where
you are, whether local emergency service providers have upgraded their equipment, etc.), 911
operators may not know your phone number, your location, or the location of your Device. In
certain circumstances, an emergency call may be routed to a state patrol dispatcher or
alternative location set by local emergency service providers. Enhanced 911 service (―E911‖)—
where enabled by local emergency authorities—uses GPS technology to provide location
information. Even when available, however, E911 does not always provide accurate location
information. If your Device is indoors or for some other reason cannot acquire a satellite signal,
you may not be located. Some Devices have a safety feature that prevents use of the keypad
after dialing 911—you should follow voice prompts when interacting with emergency service
providers employing interactive voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen so we can freeze your account. You may be
responsible for usage charges before you notify us of the alleged loss or theft. You agree to
cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We
may not credit or refund any account balance if you choose to terminate Services as a result of
loss or theft of your Device. If you do not either activate a new device or notify us that you have
found your device within 60 days from the date we froze your account, your account will be
deactivated, we may assess a charge equal to the balance in your account (which is not
refundable), and, if applicable, you will lose your phone number.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO
REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE
EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY,
NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR
SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON
YOUR DEVICE). WE DON‘T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES
AND DON‘T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. VIRGIN
MOBILE PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN ―AS IS‖ BASIS WITH ALL
FAULTS, ERRORS, AND DEFECTS.
You Agree That We Are Not Responsible For Certain Problems
You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors,
suppliers, or licensors are responsible for any damages, delay, interruption or other failure to
perform resulting from: (a) anything done or not done by someone else; (b) providing or failing
IMPORTANT INFORMATION FOR THE LG LS620
175
to provide Services, including, but not limited to, deficiencies or problems with a Device or
network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other
accidents, or any health-related claims relating to our Services; (d) Data Content or information
accessed while using our Services; (e) an interruption or failure in accessing or attempting to
access emergency services from a Device, including through 911, Enhanced 911 or otherwise;
(f) interrupted, failed, or inaccurate location information services; (g) information or
communication that is blocked by a spam filter; (h) damage to your Device or any computer or
equipment connected to your Device, or damage to or loss of any information stored on your
Device, computer, equipment, or Virgin Mobile storage space from your use of the Services or
from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or
audio; or (i) things beyond our control, including acts of God (for example, weather-related
phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders
or acts. You should implement appropriate safeguards to secure your Device, computer, or
equipment and to backup your information stored on each.
You Agree That Our Liability Is Limited – No Consequential
Damages
TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR
ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE
PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE
AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY
NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO
PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED
TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND
SERVICES.
DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS
In those rare instances where your concern is not resolved to your satisfaction through calls to
our customer care, you and Virgin Mobile each agree to try to resolve those disputes in good
faith after you provide written notice of the dispute as set forth below. If the dispute is not
resolved, you and Virgin Mobile agree that the dispute will be resolved through individual
binding arbitration or small claims court, instead of courts of general jurisdiction.
Mandatory Arbitration and Waiver of Class Action
Instead of suing in court, you and Virgin Mobile agree to arbitrate all Disputes (as defined
below) on an individual, non-representative, basis. You agree that, by entering into this
Agreement, you and Virgin Mobile are waiving the right to a trial by jury or to participate
in a class action or representative action. This agreement to arbitrate is intended to be
broadly interpreted. In arbitration, there is no judge or jury. Instead Disputes are decided by a
neutral third-party arbitrator in a more informal process than in court. In arbitration, there is
IMPORTANT INFORMATION FOR THE LG LS620
176
limited discovery and the arbitrator‘s decision is subject to limited review by courts. However,
just as a court would, the arbitrator must honor the terms of the Agreement and can award
damages and relief, including any attorneys‘ fees authorized by law.
―Disputes‖ shall include, but are not limited to, any claims or controversies against each other
related in any way to or arising out of in any way our Services or the Agreement, including, but
not limited to, coverage, Devices, billing services and practices, policies, contract practices
(including enforceability), service claims, privacy, or advertising, even if the claim arises after
Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an
authorized or unauthorized user of the Services or Devices bring against our employees, agents,
affiliates, or other representatives; (b) you bring against a third party, such as a retailer or
equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or
the Agreement; or (c) that Virgin Mobile brings against you. Disputes also include, but are not
limited to, (i) claims in any way related to or arising out of any aspect of the relationship between
you and Virgin Mobile, whether based in contract, tort, statute, fraud, misrepresentation,
advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out
of a prior Agreement with Virgin Mobile; (iii) claims that are subject to on-going litigation where
you are not a party or class member; and/or (iv) claims that arise after the termination of this
Agreement.
Dispute Notice and Dispute Resolution Period
Before initiating an arbitration or a small claims matter, you and Virgin Mobile each agree to first
provide to the other a written notice (―Notice of Dispute‖), which shall contain: (a) a written
description of the problem and relevant documents and supporting information; and (b) a
statement of the specific relief sought. A Notice of Dispute to Virgin Mobile should be sent to:
General Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682;
Reston, Virginia 20191. Virgin Mobile will provide a Notice of Dispute to you in accordance with
the ―Providing Notice To Each Other Under The Agreement‖ section of this Agreement. Virgin
Mobile will assign a representative to work with you and try to resolve your Dispute to your
satisfaction. You and Virgin Mobile agree to make attempts to resolve the Dispute prior to
commencing an arbitration or small claims action. If an agreement cannot be reached within
fortyfive (45) days of receipt of the Notice of Dispute, you or Virgin Mobile may commence an
arbitration proceeding or small claims action.
Arbitration Terms, Process, Rules and Procedures
(1) Unless you and Virgin Mobile agree otherwise, the arbitration will be conducted by a single,
neutral arbitrator and will take place in the county of the last billing address of the Service. The
arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS
Comprehensive Arbitration Rules & Procedures (the ―JAMS Rules‖), as modified by this
agreement to arbitrate, including the rules about the filing, administration, discovery and
arbitrator fees. The JAMS rules are available on its website at jamsadr.com. Notwithstanding
any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement,
to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to
IMPORTANT INFORMATION FOR THE LG LS620
177
the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any
disagreements regarding the scope and enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (―FAA‖) applies to this Agreement and arbitration provision. We
each agree that the FAA‘s provisions—not state law—govern all questions of whether a Dispute
is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS
Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for
Procedural Fairness (the ―Minimum Standards‖), the Minimum Standards in that regard will
apply. However, nothing in this paragraph will require or allow you or Virgin Mobile to arbitrate
on a classwide, representative or consolidated basis.
(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party
seeking relief and only to the extent necessary to provide relief warranted by that party‘s
individual claim. YOU AND VIRGIN MOBILE AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS
MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless
both you and Virgin Mobile expressly agree otherwise, the arbitrator may not consolidate more
than one person‘s claims, and may not otherwise preside over any form of a representative or
class proceeding. If any portion of this provision is found to be unenforceable, then the entirety
of this arbitration provision shall be null and void.
(4) We each are responsible for our respective costs, including our respective counsel, experts,
and witnesses. Virgin Mobile will pay for any filing or case management fees associated with the
arbitration and the professional fees for the arbitrator‘s services.
(5) An arbitrator‘s award will be a written statement of the disposition of each claim and will also
provide a concise written statement of the essential findings and conclusions which form the
basis of the award. The arbitrator‘s decision and award is final and binding, with some limited
court review under the FAA, and judgment on the award may be entered in any court with
jurisdiction.
(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county
of your most recent billing address. In addition, this arbitration agreement does not prevent you
from bringing your Dispute to the attention of any federal, state, or local government agency.
Such agencies can, if the law allows, seek relief against Virgin Mobile on your behalf.
No Trial By Jury and No Class Actions
IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN
ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF
WHETHER THE CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT
PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE
WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1)
WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE
DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF
ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE
CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING.
IMPORTANT INFORMATION FOR THE LG LS620
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Indemnification
You agree to indemnify, defend, and hold Virgin Mobile and our subsidiaries, affiliates, parent
companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating
to your actions, including, but not limited to, your use of the Service and any information you
submit, post, transmit, or make available via the Service; failing to provide appropriate notices
regarding locationenabled services (see ―Location-Enabled Services‖ section); failure to
safeguard your passwords, backup question to your shared secret question, or other account
information; or violating this Agreement or any policy referenced in this Agreement, any
applicable law or regulation, or the rights of any third party.
Providing Notice To Each Other Under The Agreement
Except as the Agreement specifically provides otherwise, you must deliver written notice to us
by mail to VMU/ASW NSSG SBU 1084 S. Laurel Rd., London, KY 40744 or email to
ourteam@virginmobileusa.com. We will provide you notice by correspondence to your last
known address in our records, to any fax number or email address you‘ve provided us, by
calling you on your Device or any other phone number you‘ve provided us, by voice message
on your Device or any other phone number you‘ve provided us, or by text message on your
Device.
Other Important Terms
Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement
is governed solely by the laws of the state encompassing the area code assigned to your
Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn‘t
enforce a requirement under this Agreement in an instance, we don‘t waive our right to later
enforce that requirement. Except as the Agreement specifically provides otherwise, if any part of
the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force
and effect. This Agreement isn‘t for the benefit of any third party except our corporate parents,
affiliates, subsidiaries, agents, and predecessors and successors in interest. You can‘t assign
the Agreement or any of your rights or duties under it unless we agree to the assignment. We
can assign the Agreement without notice. You cannot in any manner resell Devices or Services
to another party. You cannot export any Device. The Agreement and the documents it
incorporates make up the entire agreement between us and replaces all prior written or spoken
agreements—you can‘t rely on any contradictory documents or statements by sales or service
representatives. The rights, obligations, and commitments in the Agreement that—by their
nature—would logically continue beyond the termination of Services (for example, those relating
to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of
Services.
IMPORTANT INFORMATION FOR THE LG LS620
179
Index
4G, 71
About Phone, 152
Access Contacts, 38
Access Gmail, 49
Access Recently-Used Applications, 14
Accessibility, 148
Accessory, 151
Accessory Jack, 5
Accounts & Sync, 144
Activate This Device, 151
Activate Your Phone, 2
Activation and Service, 2
Add a Contact, 40
Add a Wi-Fi Network, 70
Add an Email Account (POP3 or IMAP), 52
Add and Remove Widgets on the Home
Screen, 12
Additional Information, 3
Airplane Mode, 121
Alarm/Clock, 102
Android Beam, 126
Apps, 143
Open, 67
Request refunds, 66
Uninstall, 67
Auto Answer, 123
Back Key, 5
Backup & Reset, 147
Battery, 143
Bluetooth, 108
Share pictures and videos, 91
Bluetooth Settings, 122
Bluetooth Settings Menu, 109
Bookmarks, 78
Add to home screen, 79
Browser
Bookmarks, 78
Create new home page, 79
Go to a website, 77
Home page, 78
Index
Launch connection, 74
Menu, 75
Navigate, 74
Reset, 78
Select text on a Web page, 76
Settings, 77
Website settings, 78
Zoom, 75
Calculator, 106
Calendar, 95
Call Emergency Numbers, 23
Call Forwarding, 33
Call from Call Logs, 21
Call from Contacts, 22
Call Logs, 34
Clear, 35
Options, 35
View, 34
Call Reject, 36, 123
Call Settings, 35, 122
Call Using a Speed Dial Number, 22
Call Using the Phone Dialer, 21
Call Waiting, 32
Caller ID, 32
Camera, 80
Open, 80
Review screen, 83
Settings, 84
Change Calendar Settings, 101
Change Calendar View, 95
Change the Phone's Wallpaper, 12
Change the Screen Orientation, 15
Charge your battery, 1
Charger/Accessory Jack, 5
Communicate with Your Contacts, 44
Complete the Setup Screens, 3
Conference Calling, 33
Configure and Sync Corporate Email
Settings, 55
Connect Wi-Fi, 69
180
Contacts, 38
Contacts List Options, 39
Corporate Email (Outlook), 52
Create a Google Account, 48
Create an Event, 98
Create and Send Email, 54
Create Your Account and Pick Your Plan, 2
Customize Applications Icons on the Home
Screen, 13
Customize Your Home Screen, 11
Data Services, 71
Status indicators, 72
User name, 71
Date & Time, 148
Decline with Message, 123
Device Settings, 129
Disconnect Bluetooth Connection During an
Active Call, 111
Display Settings, 133
Drag, 7
Edit a Contact Entry, 41
Edit or Delete an Event, 99
Edit the Display Name via the Voicemail
Menu, 30
Email, 51
Share pictures, 90
Enhanced 911 (E911), 23
Enjoy Content from Nearby Devices, 112
Enjoy Content Via a Variety of Devices, 111
Enter Text With the On-screen Keyboard,
18
Entertainment, 80
Export Contacts to Your Internal Storage,
46
File Manager, 107
File Manager Options, 107
Find and Install an App, 65
Flash, 6
Flick, 7
Folders, 101
Gallery, 86
Close, 87
Open, 86
View pictures and videos, 87
Index
Gestures, 140
Get Started with Contacts, 38
Gmail
Share pictures, 90
Gmail / Google, 48
Google Maps, 67
Google Play
Help, 67
Google Play Music, 68
Google Play Store, 65
Google Wallet, 66
Guest Mode, 9, 144
Headset Jack, 6
Hearing Aids, 124
Home Screen, 136
Home Screen Clean View, 15
Home Screen Overview, 10
Import Contacts From Your Internal
Storage, 46
Import, Export, and Share Contacts, 46
In-call Options, 30
Incoming Call Pop-up, 122
Insert a microSD Card, 114
Install the battery, 1
International Dialing, 122
Joining and Separating Contacts, 47
Language & Input Settings, 146
Light Frame, 82
Listen to Multiple Voicemail Messages, 28
Live Zoom, 89
Location, 145
Lock and Unlock Your Phone, 8
Lock Screen, 137
Make Phone Calls, 21
Manage Message Conversations, 60
Manage Your Account, 2
Maps, 67
microSD Card, 113
Format, 115
Unmount, 116
View memory, 115
Miracast, 126
Mobile Data, 122
Mobile Networks Settings, 128
181
More Settings, 127
Multimedia Messaging
Share pictures and videos, 90
Multi-point Auto Focus, 81
Music, 68
Google Play Music, 68
Music Player app, 68
Navigation, 67
Google Maps, 67
Near Field Communication (NFC)
Technology, 113
New Messages Notification, 60
NFC Settings, 126
North American Dialing, 122
One-handed Operation, 142
Open Email, 53
Pairing Bluetooth Devices, 109
PC Connection, 150
Personal Settings, 144
Phone Call Options, 30
Phone Calls, 21
Phone Update
Firmware, 118
Pictures
Crop, 89
Rotate, 89
Share via Bluetooth, 91
Share via email, 90
Share via messaging, 90
View, 87
Zoom, 87
Play Music, 68
Power Button, 5
Power Button Ends Call, 125
Privacy Keeper, 123
Proximity Sensor, 124
QSlide, 92
Quick Access, 15
QuickMemo, 92
QuickRemote, 94
Read and Reply to Gmail Messages, 50
Receive Phone Calls, 23
Record Videos, 83
Remove a microSD Card, 115
Index
Reply to or Delete an Email Message, 54
Respond to an Event Reminder, 100
Retrieve Your Voicemail Messages, 25
Review Visual Voicemail, 27
Ringtone & Vibration Settings, 130
Rotate, 8
Save a Phone Number, 41
Save and Resume a Draft Message, 60
Save Unknown Numbers, 125
Searching in File Manager, 108
Secure Credential Storage, 73
Security, 145
Send a Gmail Message, 50
Send a Multimedia Message (MMS), 58
Send a Text Message, 57
Send Items via Bluetooth, 110
Set an Event Reminder, 99
Set Up Speed Dialing, 34
Set Up Visual Voicemail, 26
Set Up Voicemail, 4
Set Up Your Phone, 1
Setting Up Guest Mode, 9
Settings, 121
Share & Connect, 125
Share a Contact, 46
Sign In to Your Google Account, 49
Slide, 7
SmartShare, 111
SmartShare Beam, 126
Sound Settings, 129
Speaker, 5
Status Bar, 16
Storage, 142
Super Zooming, 82
Swipe, 7
System Settings, 148
System Updates, 151
Take a Picture, 81
Take Pictures, 80
Text and Multimedia Message Options, 62
Text and Multimedia Messaging, 57
The Contacts List, 39
Tools, 92
Top-Up Your Account, 3
182
Touchscreen Navigation, 7
Transfer Via Bluetooth Connection, 117
Transfer Via PC or Laptop, 117
TTY Mode, 36, 124
Turn Bluetooth On and Off, 108
Turn Wi-Fi On and Connect to a Network,
69
Turn Your Phone On and Off, 6
Turn Your Screen On and Off, 6
Update Your LG Software, 119
Update Your Phone, 118
Update Your PRL, 120
Update Your Profile, 120
Using Guest Mode, 10
Using QSlide, 108
Video Camera
Settings, 85
Videos
Share via Bluetooth, 91
Share via messaging, 90
View, 87
Watch, 88
Viewfinder Screen in Camera mode, 80
Viewfinder Screen in Video mode, 83
Visual Voicemail, 26
Index
Settings, 28
Visual Voicemail Options, 28
Voice Clarity, 125
Voice Command, 94
Voicemail, 24
Greeting, 29
Notification, 25
Set up, 24
Voicemail Settings, 36, 122
Volume
Button, 6
VPN, 72
Add connection, 73
Connect or disconnect, 73
Prepare for connection, 72
Secure credential storage, 73
VPN Settings, 129
Website Settings, 78
Wi-Fi Hotspot, 127
Wi-Fi Settings, 122
Wireless Networks, 121
Wireless Storage, 127
Your Home Screen, 10
Your Phone at a Glance, 1
Your Phone‘s Layout, 5
183

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Author                          : Rob Nussbaum
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Modify Date                     : 2014:04:11 10:50:42-04:00
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Language                        : en-US
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Creator                         : Rob Nussbaum
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Metadata Date                   : 2014:04:11 10:50:42-04:00
Producer                        : Microsoft® Word 2010
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EXIF Metadata provided by EXIF.tools
FCC ID Filing: ZNFLS620

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