LG Electronics USA LS995 Multi-Band CDMA/WCDMA/GSM/EDGE/LTE Phone with WLAN, Bluetooth and RFID User Manual
LG Electronics MobileComm USA, Inc. Multi-Band CDMA/WCDMA/GSM/EDGE/LTE Phone with WLAN, Bluetooth and RFID Users Manual
Users Manual
LS995
User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
All materials in this guide including, without limitation, the design, the text, and any marks are
the property of LG Electronics, Inc. Copyright © 2013 LG Electronics, Inc. ALL RIGHTS
RESERVED. LG and the LG logo are registered trademarks of LG Electronics, Inc. LS995 is a
trademark of LG Electronics, Inc. The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. microSD™ is a trademark of SanDisk. Other
trademarks and trade names are those of their respective owners. Unless otherwise specified
herein, all accessories referenced herein are sold separately. All features, functionality, and
other product specifications are subject to change. Screen shots are simulated and subject to
change.
Important Messages
Important Messages
IMPORTANT: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email
account such as incoming and outgoing server settings before you proceed.
WARNING: Use only Sprint-approved or manufacturer-approved batteries and chargers with
your phone. The failure to use a Sprint-approved or manufacturer-approved
battery and charger may increase the risk that your phone will overheat, catch
fire or explode, resulting in serious bodily injury, death or property damage.
Notice: The NFC antenna for this model is on the back cover and this back cover is the
only one that is offered with the device.
DivX Mobile
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi
Corporation. This is an official DivX Certified® device that has passed rigorous testing to verify
that it plays DivX video. Visit divx.com for more information and software tools to convert your
files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to
play purchased DivX Video on- Demand (VOD) movies. To obtain your registration code, locate
the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on
how to complete your registration.
DivX Certified® to play DivX® video up to HD 720p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its
subsidiaries and are used under license.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Table of Contents i
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Activate Your Phone ........................................................................................................... 1
Make Your First Call ........................................................................................................... 2
Set Up Your Voicemail ........................................................................................................ 3
Sprint Account Information and Help ................................................................................... 3
Sprint Account Passwords ........................................................................................... 3
Manage Your Account ................................................................................................. 4
Sprint Support Services ............................................................................................... 4
Phone Basics ............................................................................................................................. 6
Your Phone Overview ......................................................................................................... 6
Plug & Pop .......................................................................................................................... 7
Status Bar ........................................................................................................................... 8
Turn Your Phone On and Off .............................................................................................10
Screen On/Off .............................................................................................................11
Lock and Unlock Your Phone .....................................................................................12
Guest Mode .......................................................................................................................12
Setting Up Guest Mode ..............................................................................................13
Using Guest Mode ......................................................................................................13
Hardware Key Control Mode ..............................................................................................13
Battery and Charger...........................................................................................................14
Extend Your Battery Life .............................................................................................15
Phone Function Buttons .....................................................................................................16
Menu Button ...............................................................................................................16
Work with Menus ........................................................................................................16
Notifications Panel ......................................................................................................18
Home Button ...............................................................................................................19
Back Button ................................................................................................................19
Touchscreen Navigation ....................................................................................................19
Table of Contents ii
Your Home Screen ............................................................................................................20
Home Screen ..............................................................................................................21
Extended Home Screen ..............................................................................................21
Use the Applications Key ............................................................................................22
Applications: How to View, Open and Switch ..............................................................22
Applications ................................................................................................................24
Customize Your Home Screen....................................................................................27
Add and Remove Widgets on the Home Screen .........................................................28
Change the Phone's Wallpaper ..................................................................................29
Customize Applications Icons on the Home Screen ....................................................30
Access Recently-Used Applications ............................................................................31
Slide Aside .................................................................................................................31
Home Screen Clean View ...........................................................................................31
Quick Access ..............................................................................................................31
Change the Screen Orientation...................................................................................32
Enter Text With the On-screen Keyboard ...........................................................................32
Tips for Editing Text ....................................................................................................35
Search Your Phone and the Web .......................................................................................36
Phone and Web Search Using Text Entry ...................................................................36
Phone and Web Search Using Voice Command .........................................................37
Using Clip Tray ..................................................................................................................37
Text Link ............................................................................................................................38
Phone Calls ..............................................................................................................................39
Make Phone Calls ..............................................................................................................39
Call Using the Phone Dialer ........................................................................................39
Dialing Options ...........................................................................................................40
Missed Call Notification ..............................................................................................40
Call Emergency Numbers ...........................................................................................40
In-Call Options ............................................................................................................41
Dial and Save Phone Numbers With Pauses ..............................................................42
Dial From the Contacts List .........................................................................................42
Use Direct Dialing .......................................................................................................43
Plus (+) Code Dialing ..................................................................................................43
Table of Contents iii
Receive Phone Calls ..........................................................................................................43
Visual Voicemail ................................................................................................................44
Set Up Visual Voicemail..............................................................................................44
Review Visual Voicemail .............................................................................................45
Listen to Multiple Voicemail Messages .......................................................................46
Visual Voicemail Options ............................................................................................46
Configure Visual Voicemail Settings ...........................................................................46
Change Your Main Greeting via the Voicemail Menu ..................................................47
Edit the Display Name via the Voicemail Menu ...........................................................47
Voicemail(Traditional) ........................................................................................................48
Set Up Voicemail ........................................................................................................48
Voicemail Notification .................................................................................................48
Retrieve Your Voicemail Messages ............................................................................49
Phone Call Options ............................................................................................................49
Caller ID .....................................................................................................................50
Call Waiting ................................................................................................................50
3-way Calling ..............................................................................................................50
Call Forwarding ..........................................................................................................51
In-call Options .............................................................................................................51
Set Up Speed Dialing .........................................................................................................53
Call Logs ............................................................................................................................54
Save a Phone Number .......................................................................................................56
Find a Phone Number ........................................................................................................56
Text-to-Speech ..................................................................................................................57
Contacts....................................................................................................................................58
Get Started With Contacts .................................................................................................58
Add a Contact ....................................................................................................................59
Add a Contact to Your Favorites ........................................................................................60
Edit a Contacts Entry .........................................................................................................60
Communicate with Your Contacts ......................................................................................63
Import, Export, and Share Contacts ...................................................................................65
Import Contacts From Your Internal Storage ...............................................................65
Export Contacts to Your Internal Storage ....................................................................65
Table of Contents iv
Share a Contact ..........................................................................................................65
Joining and Separating Contacts ................................................................................66
Accounts and Messaging ..........................................................................................................67
Gmail .................................................................................................................................67
Create a Google Account ............................................................................................67
Sign into Your Google Account ...................................................................................67
Access Gmail ..............................................................................................................68
Send a Gmail Message ..............................................................................................70
Read and Reply to Gmail Messages ...........................................................................71
Change Gmail Settings ...............................................................................................73
Email .................................................................................................................................75
Add an Email Account (POP3 or IMAP) ......................................................................75
Corporate Email (Outlook) ..........................................................................................76
Open Email .................................................................................................................77
Create and Send Email ...............................................................................................78
Reply to or Delete an Email Message .........................................................................78
Configure and Sync Corporate Email Settings ............................................................79
Text and Multimedia Messaging.........................................................................................81
Compose Text Messages ...........................................................................................81
Read and Reply to Text Messages .............................................................................81
Send a Multimedia Message (MMS) ...........................................................................82
Save and Resume a Draft Message ...........................................................................83
Managing Message Conversations .............................................................................84
Delete Messages ........................................................................................................85
Text and Multimedia Message Options .......................................................................86
Synchronize Accounts .......................................................................................................88
Synchronize Your Google Account .............................................................................88
Synchronize Your Corporate Account .........................................................................89
Apps and Entertainment ............................................................................................................90
Play Store ..........................................................................................................................90
Sprint ID .............................................................................................................................91
Sprint Applications .............................................................................................................92
Music .................................................................................................................................93
Table of Contents v
Google Play Music ......................................................................................................93
Music Player ...............................................................................................................93
Back Up Your Downloaded Music Files ......................................................................95
YouTube ............................................................................................................................95
GPS Navigation .................................................................................................................95
Google Maps™ ...........................................................................................................95
ScoutTM by Telenav .....................................................................................................98
Google Navigation ......................................................................................................99
Web and Data ......................................................................................................................... 100
Connect Wi-Fi .................................................................................................................. 100
Turn Wi-Fi On and Connect to a Network ................................................................. 100
Add a Wi-Fi Network ................................................................................................. 101
Wi-Fi Direct ............................................................................................................... 102
Data Services .................................................................................................................. 102
Your User Name ....................................................................................................... 102
Launch a Web Connection ........................................................................................ 102
Data Connection Status and Indicators ..................................................................... 103
Virtual Private Networks (VPN) ........................................................................................ 103
Prepare Your Phone for VPN Connection ................................................................. 103
Set Up Secure Credential Storage ............................................................................ 104
Add a VPN Connection ............................................................................................. 104
Connect to or Disconnect From a VPN ..................................................................... 104
Browser ........................................................................................................................... 105
Learn to Navigate the Browser ................................................................................. 105
Go to a Specific Website........................................................................................... 106
Browser Menu .......................................................................................................... 106
Adjust Browser Settings ............................................................................................ 107
Create Website Settings ........................................................................................... 108
Create Bookmarks .................................................................................................... 108
Camera and Video .................................................................................................................. 110
Take Pictures ................................................................................................................... 110
Camera Settings ....................................................................................................... 110
Multi-point Autofocus ................................................................................................ 112
Table of Contents vi
Super Zooming ......................................................................................................... 112
Shot & Clear ............................................................................................................. 112
View Your Pictures ................................................................................................... 113
Gallery Options ......................................................................................................... 113
Assign Pictures ......................................................................................................... 114
Record Videos ................................................................................................................. 115
Video Settings .......................................................................................................... 115
Dual Recording ......................................................................................................... 116
Tracking Zoom .......................................................................................................... 117
Audio Zoom .............................................................................................................. 118
Tracking Focus ......................................................................................................... 118
Video Gallery Options ............................................................................................... 119
Live Zoom ................................................................................................................. 120
Dual Play .................................................................................................................. 120
Video Editor ..................................................................................................................... 120
Tools and Calendar ................................................................................................................. 123
QSlide .............................................................................................................................. 123
QuickRemote ................................................................................................................... 123
QuickTranslator ............................................................................................................... 125
VuTalk ............................................................................................................................. 126
Voice Mate ....................................................................................................................... 128
QuickMemo ..................................................................................................................... 129
Notebook ......................................................................................................................... 131
Calendar .......................................................................................................................... 132
Change Calendar View ............................................................................................. 132
View Event Details .................................................................................................... 135
Create an Event ........................................................................................................ 135
Edit or Delete an Event ............................................................................................. 136
Set an Event Reminder ............................................................................................. 136
Respond to an Event Reminder ................................................................................ 137
Display and Synchronize Calendars ......................................................................... 137
Change Calendar Settings ........................................................................................ 138
Folders............................................................................................................................. 138
Table of Contents vii
Alarm/Clock ..................................................................................................................... 139
Tasks ............................................................................................................................... 141
Calculator ........................................................................................................................ 143
Bluetooth ......................................................................................................................... 144
Turn Bluetooth On and Off ........................................................................................ 144
Bluetooth Settings Menu ........................................................................................... 144
Pairing Bluetooth Devices ......................................................................................... 145
Send Items via Bluetooth .......................................................................................... 146
Disconnect Bluetooth Connection During an Active Call ........................................... 147
SmartShare ..................................................................................................................... 147
Enjoy Content Via a Variety of Devices ..................................................................... 147
Enjoy Content from a Nearby Device ........................................................................ 147
Using Content from the Cloud ................................................................................... 148
System Updates .............................................................................................................. 149
Transfer User Contents From an Android Phone to Your LS995 ...................................... 149
Transfer Via PC or Laptop ........................................................................................ 149
Transfer Via Bluetooth Connection ........................................................................... 150
Transfer Via Cloud Storage ...................................................................................... 151
Settings ................................................................................................................................... 152
Wireless Networks ........................................................................................................... 152
Airplane Mode .......................................................................................................... 152
Wi-Fi Settings ........................................................................................................... 153
Bluetooth Settings..................................................................................................... 153
Mobile Data .............................................................................................................. 153
Call Settings .................................................................................................................... 153
Voicemail Settings .................................................................................................... 153
Smart Dialing ............................................................................................................ 153
North American Dialing ............................................................................................. 153
International Dialing .................................................................................................. 154
Incoming Call Pop-up ............................................................................................... 154
Call Reject ................................................................................................................ 154
Decline with Message ............................................................................................... 154
Privacy Keeper ......................................................................................................... 154
Table of Contents viii
Auto Answer ............................................................................................................. 155
TTY Mode ................................................................................................................. 155
Hearing Aids ............................................................................................................. 155
Proximity Sensor ...................................................................................................... 156
Voice Enhancement .................................................................................................. 156
Save Unknown Numbers .......................................................................................... 156
Power Button Ends Call ............................................................................................ 156
Repeat Alert For Missed Calls .................................................................................. 156
Roaming Settings ............................................................................................................ 157
Roaming Mode ......................................................................................................... 157
Roaming Guard ........................................................................................................ 158
Data Roam Guard..................................................................................................... 158
Share & Connect ............................................................................................................. 159
NFC Settings ............................................................................................................ 159
Direct/Android Beam ................................................................................................. 159
SmartShare Beam .................................................................................................... 160
Miracast .................................................................................................................... 160
Wireless Storage ...................................................................................................... 160
More… ............................................................................................................................. 161
USB Tethering .......................................................................................................... 161
Wi-Fi Hotspot ............................................................................................................ 161
Bluetooth Tethering .................................................................................................. 162
Help .......................................................................................................................... 162
Mobile Networks Settings ......................................................................................... 162
VPN Settings ............................................................................................................ 163
Device Settings ................................................................................................................ 163
Sound Settings ......................................................................................................... 163
Ringtone and Vibration Settings ................................................................................ 164
Display Settings ........................................................................................................ 167
Home Screen ............................................................................................................ 170
Lock Screen.............................................................................................................. 172
Gestures ................................................................................................................... 175
One-handed Operation ............................................................................................. 177
Table of Contents ix
Storage ..................................................................................................................... 178
Battery ...................................................................................................................... 178
Apps ......................................................................................................................... 178
Slide Aside ............................................................................................................... 179
Personal Settings ............................................................................................................. 179
Accounts & Sync ...................................................................................................... 179
Cloud ........................................................................................................................ 179
Guest Mode .............................................................................................................. 180
Location Access ....................................................................................................... 181
Security .................................................................................................................... 182
Language & Input Settings ........................................................................................ 182
Backup & Reset ........................................................................................................ 183
System Settings ............................................................................................................... 184
Date & Time .............................................................................................................. 184
Accessibility .............................................................................................................. 185
PC Connection ......................................................................................................... 187
Accessory ................................................................................................................. 187
Activate This Device ................................................................................................. 187
System Updates ....................................................................................................... 187
About Phone ............................................................................................................. 188
Important Information for the LS995 ........................................................................................ 189
Important Safety Information ............................................................................................ 189
General Precautions ................................................................................................. 189
Maintaining Safe Use of and Access to Your Phone ................................................. 189
Using Your Phone With a Hearing Aid Device .......................................................... 191
Caring for the Battery ................................................................................................ 193
Radio Frequency (RF) Energy .................................................................................. 194
Owner‘s Record ........................................................................................................ 196
Wi-Fi Caution ............................................................................................................ 196
Manufacturer‘s Warranty .................................................................................................. 196
Manufacturer‘s Warranty........................................................................................... 196
General Terms and Conditions of Service ........................................................................ 199
Basic Definitions ....................................................................................................... 199
Table of Contents x
Additional Terms ....................................................................................................... 199
Our Policies .............................................................................................................. 200
When You Accept The Agreement ............................................................................ 200
Term Commitments & Early Termination Fees ......................................................... 200
When You Don‘t Have To Pay An Early Termination Fee ......................................... 200
Our Right To Change The Agreement & Your Related Rights .................................. 201
Our Right To Suspend Or Terminate Services .......................................................... 201
Your Right To Change Services & When Changes Are Effective .............................. 201
Your Right To Terminate Services ............................................................................ 202
Credit Checks & Credit Information ........................................................................... 202
Account Spending Limits (―ASL‖) .............................................................................. 202
Deposits & Returning Deposits ................................................................................. 202
Restrictions On Using Services ................................................................................. 203
Your Device, Number & Email Address .................................................................... 203
Porting/Transferring Phone Numbers........................................................................ 203
Coverage; Where Your Device Will Work; Service Speeds ....................................... 203
Roaming ................................................................................................................... 204
About Data Services & Content ................................................................................ 204
Specific Terms & Restrictions On Using Data Services............................................. 205
Software License ...................................................................................................... 205
Fees, Activation & Miscellaneous Charges ............................................................... 205
Account & Service Charges ...................................................................................... 205
How We Calculate Your Charges For Billing Purposes ............................................. 206
Your Bill .................................................................................................................... 207
Your Payments; Late Fees ....................................................................................... 207
Taxes & Government Fees ....................................................................................... 208
Surcharges ............................................................................................................... 208
Disputing Charges - You Must Still Pay Undisputed Charges ................................... 208
Protecting Our Network & Services ........................................................................... 208
Your Privacy ............................................................................................................. 208
Location-Enabled Services ....................................................................................... 210
911 Or Other Emergency Calls ................................................................................. 210
If Your Device Is Lost or Stolen................................................................................. 210
Table of Contents xi
Disclaimer of Warranties ........................................................................................... 210
You Agree That We Are Not Responsible For Certain Problems .............................. 211
You Agree That Our Liability Is Limited - No Consequential Damages ...................... 211
DISPUTE RESOLUTION AND ARBITRATION ......................................................... 211
No Trial By Jury and No Class Action ....................................................................... 214
Indemnification ......................................................................................................... 214
Providing Notice To Each Other Under The Agreement ............................................ 214
Contacting You Regarding Billing and Collections .................................................... 214
Other Important Terms ............................................................................................. 215
Important Message from Sprint ........................................................................................ 215
Index ....................................................................................................................................... 216
Get Started 1
Get Started
This section gives you all the information you need to set up your phone and Sprint service for
the first time.
Your Phone at a Glance
The following illustration outlines your phone‗s primary external features and buttons.
Set Up Your Phone
You must first charge the phone.
1. Charge your phone.
Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
Plug one end of the USB cable into the phone's Charger/Accessory Port and the
other end into an electrical outlet. The charge time varies depending upon the battery
level.
Note: Your phone‘s battery should have enough charge for the phone to turn on and find a
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
2. Press and hold the Power/Lock Button to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
Get Started 2
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
● When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update
screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you're swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation
wizard.
• Follow the on-screen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing
Power/Lock Button cancels the activation process.
Note: If you are having difficulty with activation, visit sprint.com/support.
Make Your First Call
Once your phone is activated, you can make phone calls.
1. Tap > .
2. Use the dialpad to enter a phone number.
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
Get Started 3
Note: Your phone's battery should have enough charge for your phone to turn on and find a
signal, set up your voicemail, and make a call. You should fully charge your battery as
soon as possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Sprint strongly recommends that you create a password when setting up your voicemail
to protect against unauthorized access. Without a password, anyone who has access to
your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you
sign on to sprint.com/support. (Click SIGN-IN > Sign in/Register to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service), you can get a sub-
account password at sprint.com/support.
Voicemail Password
You‘ll create your voicemail password (or passcode) when you set up your voicemail. See Set
Up Your Voicemail for more information on your voicemail password.
Get Started 4
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/support.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/support
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringers, screensavers,
and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service
plan or get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
Get Started 5
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at
sprint.com/support.
Phone Basics 6
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone‘s software may become available
from time to time. Sprint will automatically upload critical updates to your phone. You can
also use the menu to check for and download updates. Tap > > System
settings > System updates.
Your Phone Overview
The illustrations and descriptions below outline your phone‗s basic layout.
Front View
1. Proximity Sensor senses proximity towards other objects (such as your head) so that
touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective
case not authorized by LG.
2. Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets
you participate in video chats.
3. Micro SIM card tray insert the micro SIM into this tray.
4. Touchscreen displays all the information needed to operate your phone, such as the
applications, call status, the Contacts list, the date and time, and the signal and battery
strength.
5. Back Button returns to the previous screen. It also closes pop-up display items such as
menus and dialog boxes.
6. Home Button returns to the Home screen. If you're already viewing one of extension
canvases, it opens the central Home screen. Touch and hold to display recently used
applications.
7. 3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
8. Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller’s voice in speakerphone mode.
Phone Basics 7
9. Menu Button allows you to access your phone's main functions menu from the Home
screen: Add apps & widgets, Theme, Home screen settings, Lock screen settings,
System settings. While using an application, tap to open a list of available options.
10. Apps Button opens the Applications screen to view installed applications.
11. Notification LED flashes front notification LED when you receive notifications, such as
an incoming call, if you enable this feature.
12. Earpiece lets you hear the caller and automated prompts.
Rear View
1. Back-Facing Camera Lens lets you take pictures and record videos.
2. Power/Lock Button locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and Turn on/off Airplane
mode. You can also quickly switch to Silent mode , Vibration mode or Sound
mode .
3. Charger/ Accessory Port allows you to connect the phone charger or an optional USB
cable.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
4. Volume Buttons allow you to adjust the ringer and media volumes, or to adjust the in-
call volume during a call.
5. LED flashes rear notification LED when you receive notifications, such as an incoming
call, if you enable this feature.
6. Flash helps you take pictures and video in dim lighting.
7. IR (Infrared) LED uses infrared to communicate with devices using the QuickRemote
app.
Plug & Pop
Plug & Pop allows you to quickly choose apps to use when plugging in an earphone or On-the-
Go device, such as a mouse or keyboard.
1. Plug in an earphone or OTG (On-the-Go) devices (e.g., mouse, keyboard, etc.).
2. The applications panel will display and you can select an app to run.
Note: You can edit the applications to display on the panel and set not to show the applications
panel.
To access this menu, tap > > Systems settings > Accessory > USB
Phone Basics 8
Storage or Earphone. Tap Edit panel to select the applications you want to make
available or tap the check box next to App panel to activate or deactivate the feature.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you‘ve received
notifications (on the left) and icons indicating the phone‘s status (on the right), along with the
current time.
If you have more notifications than can fit in the Status Bar, the icon prompts you to open
the Status Bar to view them all. (See Notifications Panel.)
The following list identifies the symbols you‘ll see on your phone's display screen:
Status Icons
Icon
Description
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service – Your phone cannot find a usable signal.
4G Connected – Indicates that 4G data service is available.
4G In Use – Indicates that 4G data service is in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
GPS On – Indicates that GPS is on.
GPS Communicating – Indicates that the phone is receiving location data from
GPS.
Roaming – Your phone is ―roaming” off the Nationwide Sprint Network.
CDMA Roaming – Indicates that phone is roaming.
Airplane Mode – Indicates that the phone is in Airplane Mode.
Phone Basics 9
Speakerphone On – Indicates that Speakerphone is on.
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that battery is very low.
Low Battery – Indicates that battery is low.
Battery Drained (40%) – Indicates that battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Notification Icons
Icon
Description
New Gmail Message – Indicates a new Gmail message.
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates you have received a new text or
multimedia message.
Problem With Text Or Multimedia Message Delivery – Indicates a text or
multimedia message is undeliverable.
Urgent Text or Multimedia Message - Indicates you have received an urgent
text or multimedia message.
New Voicemail – Indicates you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Phone Basics 10
Full Internal Storage – Indicates that internal storage is full.
Wi-Fi Direct – Indicates that Wi-Fi Direct is turned on.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Call Being Forwarded – Indicates that a call is being forwarded.
Call On Hold – Indicates that a call is on hold.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN – Indicates that the phone is disconnected from the
Virtual Private Network.
Song Is Playing – Indicates that a song is playing.
Carrier data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Hotspot Active - Indicates that Portable Wi-Fi hotspot is active.
Turn Your Phone On and Off
Turn your phone on and off and wake-up the screen by using the Power/Lock Button .
Turn Your Phone On
► Press and hold the Power/Lock Button .
Once your phone is on, it may display ―Searching for Service.‖ When your phone finds a signal,
it enters standby mode – the phone‘s idle state. At this point, you are ready to begin making and
receiving calls.
Phone Basics 11
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby
mode.
In Power Save mode, your phone searches for a signal periodically without your intervention.
You can also initiate a search for Sprint service by pressing any key (when your phone is turned
on).
Tip: The Power Save feature conserves your battery power when you are in an area where
there is no signal.
Turn Your Phone Off
1. Press and hold the Power/Lock Button for two seconds until you see the Phone
options on the display screen.
2. Tap Power off and then tap OK to power off the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Wake Up the Screen
If you don‘t use the phone for a while, the screen and backlight will shut off to conserve battery
power.
1. Press the Power/Lock Button . Your lock screen will appear. See Lock screen.
2. Swipe the screen to any direction to unlock it. The last screen you were working on
opens. (This is the default lock screen.)
Note : When turning the screen on from horizontal mode, make sure you do not cover the
proximity sensor. Doing so will turn the screen off immediately after turning it on.
Screen On/Off
You can set the phone to turn the screen on or off by quickly double-tapping the screen.
To Turn the Screen On
1. Double-tap the center of the Lock screen to turn the screen on.
2. Unlock the screen or access any of the available shortcuts or widgets.
To Turn the Screen Off
1. Double-tap an empty area of the Home screen or the Status Bar.
2. The screen will turn off.
Phone Basics 12
Note: Tap on the center area of the screen. If you tap on the bottom or the top area, the
recognition rate may decrease.
You can use Screen on/off in the small window when using the QuickWindow Case.
To activate or deactivate the feature, tap > > Systems settings > Gestures
> Screen on/off.
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your
phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 911.
► Press the Power/Lock Button .
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement
(such as a pattern, PIN, or password) that will need to be entered to unlock it.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you‘ve selected. Once you set it up, you can easily put your phone in Guest
mode by drawing the guest pattern on the Lock screen that you set, which is different from your
normal unlock pattern.
Phone Basics 13
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
Allow you to set up the Guest mode to use this feature.
1. Tap > > System settings > Guest mode.
2. Tap Use Guest mode.
If your Lock screen is already set to Pattern (or Face unlock with a backup pattern),
go to step 3.
If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your
normal lock screen pattern as necessary.
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able
set the unlock pattern.
3. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
4. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon
in the upper right corner of the screen to change the Guest apps list.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
Tap OK when all of the checkboxes are set as you want.
Using Guest Mode
After you‘ve set up and enabled Guest mode, lock the screen so that you can enter your Guest
mode pattern. The Guest mode Home screen is displayed with only the apps you‘ve selected for
guest access. To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: The Use Guest mode checkmark is automatically removed from the checkbox if your
lock sequence is changed from Pattern. Otherwise, manually disable it if you no longer
want to allow guest access.
Hardware Key Control Mode
If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn
off an alarm using the hardware keys.
1. Turn your phone off.
2. Press and hold the Power/Lock Key and the Volume Keys at the same
time for more than 6 seconds to enter the Hardware key control mode.
Phone Basics 14
3. Press the Volume Keys to scroll to the desired option, then press the
Power/Lock Key to confirm.
Answer a call: Press the Volume Keys at the same time.
End a call: Press the Power/Lock Key during a call.
Stop an alarm: When an alarm rings, press and hold the Volume Up Key or
Volume Down Key to stop the alarm.
Note: If you use your phone with a broken display glass, your phone can break even more or
you can be injured. Make sure to visit the LG authorized service center to get your
phone repaired.
Battery and Charger
Sprint-approved or LG-approved batteries and accessories can be found at Sprint Stores or
through LG, or call 1-866-866-7509 to order. They‘re also available at www.sprint.com.
Battery Capacity
Your phone is equipped with a Li-pol(Embedded) battery. It allows you to recharge your battery
before it is fully drained. The battery provides up to 17.7 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are
approximately two minutes of talk time left, the phone can sound an audible alert and then turn
off.
Note: Long backlight settings, searching for service, using vibrate mode, browser use, and
other variable may reduce the battery‘s talk and standby times.
Tip: Watch your phone's battery level indicator and charge the battery before it runs out of
power.
Charge the Battery
Keeping track of your battery's charge is important. If your battery level becomes too low, your
phone automatically turns off and you will lose any information you were just working on.
1. Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
Phone Basics 15
2. Plug one end of the USB cable into the phone's Charger/Accessory Port and the other
end into an electrical outlet. The charge time varies depending upon the battery level.
Battery Temperature Protection
Though extremely rare, if the battery becomes overheated, the phone will automatically turn off.
Charge with USB
You can use your computer to charge your phone. To be able to charge with the USB cable,
you need to install the necessary USB drivers on your computer first. Connect one end of the
USB cable to the Charger/Accessory Port on your phone and connect the other end to a USB
port on your computer. It is best to use the rear USB port when connecting to a desktop
computer. The USB hub should be powered by an external power source.
Note: Low-power USB ports are not supported, such as the USB port on your keyboard or bus-
powered USB hub.
The LG USB Driver is downloadable from the following site: http://www.lg.com/us/ >
Select SUPPORT. In the Search box next to SEARCH PRODUCT SUPPORT, enter the
model name or name and click SEARCH. Click the model. On the PRODUCT
SUPPORT page, click on Software Update & Drivers.
Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Extend Your Battery Life
You can extend your battery's life between charges by turning off features that run in the
background. You can also monitor how applications and system resources consume battery
power.
● Reduce your Backlight On time.
● Turn Bluetooth off when not in use.
● Turn Wi-Fi off when not in use.
● Deactivate the GPS when not needed. Most applications using this function will
periodically query the GPS satellites for your current location; each query drains your
battery.
● Do not wait until your battery is completely depleted before charging your phone.
Repeating this process of a complete discharge and recharge can over time reduce the
storage capacity of any battery.
● Turn off Automatic application sync.
● Check the Running Services and close any unnecessary applications.
Phone Basics 16
Note: If you accidently press the Power/Lock Button while the device is in your pocket, the
screen will turn off automatically in order to save battery power.
Battery Charge Level
Tap > > System settings > About phone > Battery.
The battery status (charging or discharging) and level (as a percentage of fully charged) are
displayed.
Monitor and Control Battery Use
The Battery use screen shows which applications consume the most battery power. You can
also use it to turn off applications that you‘ve downloaded, if they are consuming too much
power.
Tap > > System settings > About phone > Battery > Battery use.
Tap any of the listed items for more options.
Phone Function Buttons
Your phone comes equipped with three main function buttons that can be used on any screen to
access added functions.
Menu Button
The Menu Button activates an available menu function for the current screen or application.
When on the Home screen, tap to view the following options:
● Add apps & widgets allow you to add apps and widgets to the Home screen.
● Theme allows you to change the theme.
● Home screen settings provides direct access to the phone's Home screen settings
menu. (See Home screen.)
● Lock screen settings provides direct access to the phone's lock screen settings menu.
(See Lock screen.)
● System settings provides quick access to the phone's Settings menu. (See Settings.)
Work with Menus
There are two Android menu types, Options menus and Context menus.
Options Menus
Options menus contain tools that apply to the activities of the current screen or application, not
to any specific item on the screen. To open the available options menu, tap .
Phone Basics 17
Note: Not all applications have Options menus; if you tap on a screen that has no
Options menu, nothing will happen.
Some applications have more Options menu items than can fit in the options menu; tap More to
open the additional items.
Context Menus
Context menus contain options that apply to a specific item on the screen. To open a Context
menu, touch and hold an item on the screen. Not all items have Context menus. If you touch
and hold an item that has no Context menu, nothing will happen.
Select Menu Items
To select a menu or option, simply tap it. If there are more menus/options than can fit in a
screen, slide the screen up to display more menus/options.
For example, to set the phone to play tones when dialing numbers on the dial pad:
Phone Basics 18
1. Tap > .
2. Tap System settings.
3. Tap Sound.
4. Slide the screen up to display more menus.
5. Tap Touch feedback & system.
6. Tap Dial pad touch tones to checkmark it.
For the purposes of this guide, the above steps condense into:
► Tap > > System settings > Sound > Touch feedback & system > Dial pad
touch tones.
Back Up Within a Menu
► Tap to back up within a menu.
– or –
► Tap to return to the Home screen.
Notifications Panel
Notification icons report the arrival of new messages, calendar events, alarms, as well as
ongoing events, such as when you are on a call.
When you receive a notification, text appears briefly and the notification icon will be displayed in
the Status Bar. For descriptions of the various notification icons, see Status Bar.
You can open the Notifications Panel to view a list of all recent notifications. Depending on your
settings, you may hear a notification sound and the phone may vibrate.
Note: Adjusting sound volume and other general notifications settings is described in Sound
Settings.
Applications whose activities produce notifications, such as Gmail and Talk, have their own
settings, which you can use to configure whether, and how, they send notifications. See the
sections on those applications for details.
Open Notifications
► Touch and drag the Status Bar to the bottom of the screen.
The Notifications Panel displays the Quick Settings and a list of your current notifications,
organized into ongoing and event-based notifications.
Phone Basics 19
Respond to Notifications
1. Open the Notifications Panel. Your current notifications are listed in the panel, each with
a brief description.
2. Tap a notification to view it. The Notifications Panel will close and the application that
corresponds to your response will open.
For example, new voicemail notifications dial your voicemail box, and network disconnect
notifications open the list of configured networks so you can reconnect.
Clear Notifications
1. Open the Notifications Panel.
2. Tap at the top right of the panel.
All event-based notifications will be cleared; ongoing notifications will remain in the list.
Close Notifications
► Touch and drag the tab at the bottom of the Notifications Panel to the top of the screen.
– or –
► Tap . (The panel will also close when you tap a notification.)
Home Button
The Home Button takes you back to your default Home screen canvas (of the 7 total available
canvases). Tap to access your main Home screen.
Back Button
The Back Button returns you to the previously active screen. If the on-screen keyboard is
currently open, the Back Button closes the keyboard.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a
single touch and to easily scroll through long lists. Simply slide up and down through the display
with your fingertip.
Your touchscreen provides an excellent way to interact with and use your Android phone. With
the touch of your finger, you can access available applications, make menu selections, and
access data saved to your phone. The following terms are used for describing the different
available actions using the touchscreen:
Phone Basics 20
● Tap: A single finger tap selects items, links, shortcuts and letters on the on-screen
keyboard.
● Touch and hold: Touch and hold an item on the screen by touching it and not lifting
your finger until an action occurs. For example, to open a contact‗s available options,
touch and hold the contact in the Contacts list until the context menu opens.
● Drag: Touch and hold an item for a moment and then, without lifting your finger, move
your finger on the screen until you reach the target position. You can drag items on the
Home screen to reposition them, as described in Add and Remove Widgets on the
Home Screen, or drag the Notifications Panel open, as described in Notifications Panel.
● Swipe or slide: To swipe or slide, quickly move your finger across the surface of the
screen, without pausing when you first touch it (so you don‗t drag an item instead). For
example, you can slide the screen up or down to scroll through a list, or browse through
the different Home screens by swiping from left to right (and vice versa).
● Double-tap: Double-tap to zoom on a web page or a map. For example, quickly double-
tap a section of a web page to adjust that section to fit the width of the screen. You can
also double-tap to zoom in and out when taking a picture (using the Camera), and when
using Maps.
● Pinch-to-Zoom: Use your index finger and thumb in a pinch or spread motion to zoom
in or out when using the Browser, Maps, or browsing pictures.
● Rotate the screen: From many applications and menus, the orientation of the screen
adjusts to the phone‗s physical orientation. (See Change the Screen Orientation.)
Your Home Screen
The Home screen is the starting point for many applications and functions, and it allows you to
add items like application shortcuts, or Google widgets to give you instant access to information
and applications. This is the default canvas and accessible from any menu by tapping .
Phone Basics 21
Home Screen
On the Home screen, you can view Quick Keys at the bottom of the screen. The Quick Keys
and application icons provide easy, one-tap access to the functions you use the most.
To return to the Home screen:
► Tap at any time, from any application
Extended Home Screen
The operating system provides multiple Home screen canvases to provide more space for
adding icons, widgets, and more.
► Slide your finger left or right across the Home screen. The default canvas is in the center
with three extension canvases on either side of it. (For more information on sliding, see
Touchscreen Navigation.)
Phone Basics 22
Use the Applications Key
All of your phone‘s applications are located within the Applications screen. This key accesses
shortcuts to your currently available applications.
Note: The Applications screen houses all default and downloaded applications (installed from
Play Store).
1. Tap > to open the Applications screen.
To close the Applications screen, tap .
2. Scroll left or right through the list and tap an icon to launch the associated application.
Applications: How to View, Open and Switch
All of the applications on your phone, including any applications that you downloaded and
installed from Play Store or other sources, are grouped together on one Applications screen that
you access from your Home screen. If you have more applications than you can currently see
on the Applications screen, slide the screen left or right to view more.
The Applications screen contains all of the phone's applications (though not downloaded
widgets and other downloaded material that isn't an application), including the Alarm/Clock,
Browser, Calculator, Camera, Play Store, YouTube, Voice Search, and much more.
Phone Basics 23
Open the Applications Screen
► Tap .
Close the Applications Screen
► Tap .
Note: The Applications screen closes automatically when you tap an icon to open its
application. Dragging an icon onto your Home screen also closes the Applications
screen automatically.
Open and Switch Applications
Multi-tasking is easy with Android™. Opened applications can keep running in the background
when you open another application. There‘s no need to quit an application before opening
another. You can easily switch among several opened applications. Android manages each
application, pausing and starting them as needed to ensure that unused applications don‘t
waste your phone's resources.
To open an application:
► Simply tap its icon on the screen.
Tip: You can customize your Home screen with shortcuts to the applications you use most
often. Applications are located on the Applications screen, but you can add an
application shortcut to your Home screen for faster access. No matter where the icon is,
on the Applications screen or your Home screen, just tap it to open and use it. See Add
Application Icons to the Home screen for more information.
To open multiple applications:
1. Tap an application icon to open it.
Phone Basics 24
2. Place three fingers on the screen and slide to the left.
Note: See Slide Aside for information on turning this feature on and off.
3. Tap and tap the icon for the other application you want to open.
– or –
Simply tap the icon if the application you want is already on your Home screen.
To switch between multiple applications:
1. After opening multiple applications using the Slide Aside feature, place three fingers on
the screen and slide to the right.
– or –
Touch and hold . A list of previews of applications that you‘ve used recently is
displayed.
2. Tap the application icon you want to open.
– or –
Tap to return to the current application.
Note: Swipe any application preview to remove it from the recently used apps screen.
Add Application Icons to the Home Screen
Customize your Home screen with shortcuts to the applications you use most often.
1. Tap > .
2. Touch and hold the application icon you want to add to your Home screen.
3. Lift your finger to place the app on your Home screen, or drag the icon to where you
want it on the screen, then lift your finger.
Applications
The following is a listing of the default applications available on your phone.
Icon
Description
Alarm/Clock – Access the Alarm/Clock application.
Phone Basics 25
Browser – Launches the browser.
Calculator – Launches the Calculator application.
Calendar – Launches the Calendar application that can sync to either your
Google or Outlook® work calendar. Events can only be synched to a managed
account.
Camera – Launches the Camera.
Chrome – Launches the Chrome web browser.
Contacts – Displays the Contacts that can be synchronized with your phone
from either your Google or Outlook account. Contacts can only be synched to a
managed account.
Downloads – Launches the Downloads application where you can view, reopen,
or delete what you've downloaded.
Email – Provides access your POP3, IMAP, and Exchange Server (Outlook)
email accounts. Also provides access to your Gmail account.
Gallery – Displays a Gallery of camera images and video saved on your phone.
Gmail – Provides access to your Gmail account.
Google – Allows you to search for a key term both on your phone contents and
the web.
Google settings – Allows you to know which apps you‘ve signed into
using Google+, as well as allowing a method of shutting them off, with
the option of removing all associated content from your Google+ pages.
Google+ – Share and keep up with all the different people in your life.
Hangout – Launches the Hangouts application that lets you chat with family and
friends over the Internet for free.
LG Backup – Allows you to perform backup and restore your user data and
settings on the phone into internal storage.
Life Square – Launches the Life Square app, which allows you to collect and
save call logs and messages, photos, videos, and voice recordings, and your
posts on social networking sites.
Local – Allows you to discover and share places using the location-based
service.
Lumen toolbar – The Lumen Toolbar enhances your browsing experience by
providing contextual tools and quick access to your favorite content.
Maps – Launches a dynamic map that helps you find local businesses, locate
friends, view maps and get driving directions.
Memo – Allows you to write a memo.
Phone Basics 26
Messaging – Provides access to your text and multimedia messages.
Messenger – Helps you keep in touch with Google+ Messenger.
Mobile ID – Accesses the Mobile ID application and allows you to download ID
packages to personalize your phone. Once your phone is activated, this changes
to Sprint ID.
Music – Launches the Music Player.
Navigation – Launches the GPS Navigation feature on your phone, allowing you
to get quick turn-by-turn directions.
Notebook – Launches the Notebook application. You can create, view and
manage your notebook files.
Phone – Accesses the dial pad to make calls.
Play Books – Allows you to purchase and download ebooks from Play Store.
Play Magazines – Allows you to purchase and download emagazines from Play
Store.
Play Movies & TV – Allows you to rent and view videos.
Play Music – Launches the Google Play Music Player.
Play Store – Browse, search for, and download applications on the Play Store.
Qualcomm IZat – Launches the Qualcomm Enhanced Location Service
application.
QuickRemote – Launches the QuickRemote app, which allows you to use your
phone as a remote control.
Settings – Accesses the phone‗s Settings menu.
Shopper – Use Google Shopper to find products, scan product barcodes,
magazine ads, albums, or book cover art.
Tasks – Allows you to create a task and to synchronize with MS Exchange
account.
Update Center – Launches the Update Center, which allows you to manage
apps.
Video Editor – Launches the Video Editor application.
Videos – Allows you to view videos.
Voice Dialer – Launches the Voice Dialer application.
Voice Mate – Launches the Voice Mate application, which allows you to perform
phone functions using your voice.
Phone Basics 27
Voice Recorder – Launches Voice Recorder application and lets you record and
play the sound files.
Voice Search – Launches the Voice Search application.
Voicemail – Launches visual voicemail.
Weather – Launches the Weather application.
YouTube – Launches the YouTube application.
Dictionary – Launches the Dictionary.
File Manager – Allows you to manage files.
POLARIS Viewer 5 – Launches the Polaris Viewer 5 application so that you can
view document files on your phone.
QuickTranslator – Launches the Quick Translator application so that you can
translate words to your language.
Task Manager – Allows you to view running applications, their memory usage,
and stop running.
Note: The Email application can access both Exchange Server-based email (such as Work
email) and other Internet-based email providers such as Yahoo! and Gmail.
Customize Your Home Screen
You can customize your Home screen when you do the following.
● Create Shortcuts
● Add Widgets
● Create Contact shortcuts
● Change the Background (Wallpaper)
● Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact,
activate a feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Tap to access the Home screen.
Phone Basics 28
2. Select a location (canvas) for your new shortcut by scrolling across your available
canvases until you reach the desired one. (See Extended Home Screen.)
3. Tap to reveal all your current applications. By default, the applications are listed in a
grid view.
4. Scroll through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected
icon and closes the Applications screen. The new shortcut then appears to hover over
the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended).
The application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete,
release the screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
To delete a shortcut:
1. Tap to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon over Remove and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen
or on the Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen
application.
To add a Widget:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
Phone Basics 29
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on
the left, right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the
desired screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. From the Home screen, tap > Home screen settings > Wallpaper.
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID wallpapers, Live Wallpapers, Multi-photo, or Wallpaper gallery.
Gallery to use a picture saved on your phone as a wallpaper. You can crop the
picture before setting it as a wallpaper.
ID wallpapers to open the available wallpapers that were included in your Sprint ID
pack.
Live Wallpapers to open a list of animated wallpapers installed on your phone. Live
wallpapers can be animated or even interactive. More Live wallpapers are available
in the Play Store.
Multi-photo to combine and use pictures saved on your phone as a wallpaper. You
can crop the picture before setting it as a wallpaper.
Phone Basics 30
Wallpaper gallery to open a screen of wallpaper images saved on your phone. Slide
the thumbnail images left and right to view the available images.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can customize each application icon on the Home screen.
1. Touch and hold an application icon until it‘s unlocked from its current position. Then drop
it on the screen. The editing icon will appear in the upper right corner of the
application.
2. Tap the application icon again and select a preloaded icon sign from the Theme icon tab.
– or –
Tap the Photo icon tab to create a new icon using images from the Gallery.
Phone Basics 31
Tip: Tap 1x1 or 2x2 to change the icon size.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Touch and hold to open the recently-used applications window.
2. Tap an icon to open the related application.
Slide Aside
You can quickly switch to another task using three fingers.
1. Place three fingers on the screen which you are currently working on and slide the
screen to the left. The current screen is saved and you can perform another task.
2. To reopen the saved screen and continue to use the app, place three fingers on the
screen and slide it to the right.
Note: You can save up 3 (three) apps at a time.
Please be careful not to place another finger or palm on the screen.
Drag the saved apps up or down to delete them.
Some apps (or screen) do not support the Slide Aside feature.
To activate or deactivate the feature, tap > > Systems settings > Slide
Aside.
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap
to see applications and widgets again.
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The
following options are available: Voice Mate, Google Search, and QuickMemo.
Phone Basics 32
Change the Screen Orientation
This phone is capable of changing the orientation of screen content when the orientation of the
phone itself has changed. The phone‘s built-in accelerometer senses movement and changes
its angle/orientation. Note that some of the screens, applications and widgets do not support
orientation changes.
The automatic screen orientation feature can be manually enabled to change the orientation for
all enabled screens when rotation is detected.
Note: An example of a screen that automatically re-orients by moving the phone is the
Messaging screen. This only requires you turn the phone to a horizontal position.
1. Tap > > System settings > Display.
2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen
auto-rotation.
Enter Text With the On-screen Keyboard
The on-screen keyboard displays automatically when you tap a text entry field. To manually
display the keyboard, simply tap a text field where you want to enter text.
By default, there are 3 types of touchscreen keyboards: QWERTY keyboard, Phone keyboard,
and Handwriting.
To change the keyboard between QWERTY keyboard and Phone keyboard.
1. Press and hold and drag your finger to . Then release your finger.
If you see the or keys, touch and hold it and select .
Note: The default key is . Once you select another option, that option key is
displayed on the keyboard.
Phone Basics 33
2. Tap Input language and type, then tap next to the desired input language.
3. Tap the desired keyboard type and tap repeatedly to go back to the entry screen.
QWERTY Keyboard
1. Tap a text field where you want to enter text.
2. Enter the desired text.
To enter numbers or symbols, tap
To enter letters again, tap .
Phone Basics 34
Note: If you do not want the screen to change orientations automatically, uncheck the Auto-
rotate screen. Tap > > System settings > Display and deselect Auto-rotate
screen.
3. When you have finished typing, tap to close the keyboard.
Phone Keyboard
To enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".
Phone Basics 35
Handwriting
Write the text with your fingertip. The touchscreen converts your movements into characters. To
acess handwriting mode, tap and hold (or whichever key is displayed), drag your finger over
and release it.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and
more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap Select all in the context menu.
To cancel the selection, simply tap unselected text or empty area.
3. Tap Cut or Copy in the context menu.
4. Please the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap Paste. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.
Phone Basics 36
Search Your Phone and the Web
You can search for information on your phone and on the web using the Search application.
Some applications, such as Gmail, Contacts, and Browser have the ability to search contents
within those specific applications. You can conduct the search by typing in the search terms or
saying what you‘re looking for. Typing can be useful because the search application can provide
suggestions so you don‘t necessarily have to type out your full request.
Phone and Web Search Using Text Entry
You can search on your phone and on the web by entering text.
1. From the Home screen, tap the Search Widget . (For information on how to add
widget, see Add and Remove Widgets on the Home Screen.)
2. Enter the text you're searching for in the search field.
Phone Basics 37
You can use the Search preferences to configure some aspects of Google web
search (for example, whether it makes suggestions below the search field as you
type), and what phone features you want to include in searches.
To access these settings, tap > Settings.
3. Tap to search for the entered text.
– or –
If what you want to search for appears in the suggestions list, tap that item to conduct
the search.
4. If the phones asks you to select which browser to use, tap your preference. Then, tap
Always to keep this preference setting.
Phone and Web Search Using Voice Command
You can search on your phone and on the web by voice command.
► From the Home screen, tap the on the Google Search Widget.
When you stop speaking, Google Search by Voice analyzes your speech and displays the
results of your search.
The available Voice Commands are:
● Say ―Directions to,” followed by an address, name, business name, type of business, or
other destination, to get directions to that location from Google Maps™.
● Say ―Navigate to,” followed by an address, name, business name, type of business, or
other destination to get spoken, turn-by-turn directions to that destination.
● Say ―Map of,” followed by an address, name, business name, type of business, or other
location, to view that location on Google Maps.
For more information on Google Search, tap > Help from the Google search screen.
Using Clip Tray
Easily access the contents you stored in the Clip Tray whenever and wherever you want. You
can copy images or texts and keep them in the Clip Tray. Then, you can paste them whenever
and wherever you want.
1. Press and hold text and images while editing them and they will save in the Clip Tray
automatically. Then you can paste them into the desired space.
Phone Basics 38
2. Press and hold the text input field and select Clip Tray. To access the Clip Tray touch
and hold , drag your finger over and release it.
Note: You can save up to 20 items in the Clip Tray.
Tap and hold an item in the Clip Tray and tap to delete them.
This function may not be supported in the downloaded apps.
Text Link
Text Link recommends apps related to text in messages or to other text you‘ve selected. It
connects directly to the Calendar, Contacts, Phone, Messaging, Email, Web, Maps, YouTube,
Calculator, and more.
Note: If your phone is set to English or Korean, Text Link performs more functions than in
other language settings.
Overly long sentences are subject to limitations.
Arithmetic operators (such as +, -, * and /) start the Calculator.
If Text Link is not linked to an app, the Browser can be used for searching.
To use Text Link:
● Tap a message bubble with the icon.
● Highlight text on a webpage or emails and select Text Link.
● Tap Share and select Text Link.
Phone Calls 39
Phone Calls
With the Sprint National Network and your phone, you can enjoy clear calling across the
country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
1. Tap > .
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
You can open other applications during a call. The will appear in the Status Bar
while the call is underway.
Press the Up/Down Volume Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the
speakerphone, and for other options, as described in In-Call Options.
3. Tap to end the call.
Phone Calls 40
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab,
locate the call entry and tap .
You can also make calls from your Contacts List, from the Call logs, and using Voice Mate.
Dialing Options
After entering numbers with the dialpad, you can use the following dialing options.
Tap to view the following options when you entered any numbers:
● Add to Contacts: Tap to add the entered number as a new contact or to an existing
contact entry. (See Save a Phone Number.)
● Speed dial: Tap to access the speed dials list. (See Set Up Speed Dialing.)
● Add 2-sec pause: Enter digits and select this option to introduce a two-second pause
before the following sequence of digits is dialed by the phone. (See Dial and Save
Phone Numbers With Pauses.)
● Add wait: Enter digits and select this option to have the phone dial the preceding set of
digits first, and then dial the following sequence of digits when you tap Yes on the pop-
up screen. (See Dial and Save Phone Numbers With Pauses.)
● One-handed operation: Allows you to dial a phone number using one hand. Tap to
switch to the right-hand dialpad and to switch back to the left-hand dialpad.
● Edit tabs: Allows you to select which tabs to display and rearrange the order.
● Call settings: Tap to access the Call settings screen. (See Call Settings.)
Missed Call Notification
A missed call icon displays when you do not answer a call. When you do not answer an
incoming call, is displayed in the Status Bar.
1. Touch and drag the Status Bar to the bottom of the screen to open the Notification Panel.
2. Tap the missed call notification. The Call logs screen will be displayed. To dial the
phone number, tap .
Call Emergency Numbers
You can place calls to 911 even if the phone's screen is locked or your account is restricted.
Note: When you place an emergency call, your phone automatically enters Emergency mode.
To call the 911 emergency number when the phone's screen is locked with a screen lock:
Phone Calls 41
1. Press and hold for 2 seconds.
2. Tap next to the 911 entry to place the call.
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Wake Up the Screen.
2. Tap > .
3. Tap .
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available. When you place an emergency 911 call, the
GPS feature of your phone seeks information to calculate your approximate location. Depending
on several variables, including availability and access to satellite signals, it may take up to 30
seconds or more to determine and report your approximate location.
Important: Always report your location to the 911 operator when placing an
emergency call. Some designated emergency call takers, known as Public
Safety Answering Points (PSAPs) may not be equipped to receive GPS location
information from your phone.
In-Call Options
Once you initiate a call, you will see these on-screen options.
● Add call to initiate a 3-way call.
● End to end the call.
● Dialpad to display the dialpad.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to
conduct the call via the Bluetooth headset for hands-free conversation. For details about
pairing the phone with a Bluetooth headset, see Pairing Bluetooth Devices.
Note: When using the Bluetooth headset during a call, the Ongoing Call notification icon is
blue in the Status Bar.
● Mute to mute the microphone during a call. The Mute button lights up to indicate the
microphone is muted. To unmute the microphone, tap Mute again.
● Speaker to turn the speakerphone on or off. The Speaker button lights up to indicate
that the speakerphone is on.
Phone Calls 42
WARNING: Because of higher volume levels, do not place the phone near your ear while
using the speakerphone.
Dial and Save Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as
voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
● 2-Second Pause automatically sends the next set of numbers after two seconds.
● Hard Pause (Wait) sends the next set of numbers when you tap Yes on the pop-up.
Note: You can have multiple pauses in a phone number and combine two-second and hard
pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Tap > Add 2-sec pause or Add wait.
3. Enter the additional numbers.
4. Tap to dial the number.
– or –
Tap > Add to Contacts to save the number in your Contacts.
Note: When dialing a number with a hard pause (Wait), tap Yes on the pop-up to send the next
set of numbers.
Dial From the Contacts List
You can dial directly from your Contacts list.
1. Tap > > Contacts.
– or –
Tap > > Contacts.
2. Find a contact to call and tap it to view the contact's information, then tap next to the
desired number.
Phone Calls 43
Use Direct Dialing
With Direct Dialing, you are able to directly save a contact to your Home screen.
1. Touch and hold an empty area on a Home screen.
2. Tap the Widgets tab.
3. Scroll right and tap Direct dial.
4. Tap a contact from your Contacts List. The contact will appear on your Home screen.
To use Direct Dial:
► Simply tap the contact on the Home screen.
Plus (+) Code Dialing
When placing international calls, Plus Code Dialing automatically enters the international access
code for your location (for example, 011 for international calls made from the U.S.).
1. In the Dial screen, touch and hold until you see a ―+‖ on the display screen.
2. Dial the country code and phone number and then tap . The phone automatically
prepends the access code for international dialing, followed by the country code and
phone number.
Receive Phone Calls
When you receive a phone call, the Incoming Call screen opens with the caller ID and any other
available information (such as the caller's name, if saved in the Contact‘s list). The most recent
incoming calls are recorded in the Call logs. (See Call Logs.)
Answer an Incoming Call
► If the screen is locked, swipe in any direction.
► If the screen is unlocked, tap to answer the call.
► If Answer an incoming call is activated in the Gesture setting, bring the phone to your
ear (See Answer an Incoming Call).
If you were already on a call, the first call is placed on hold while you answer the new call. To
silence the ringer of an incoming call, press the down Volume Key.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The backlight illuminates.
Phone Calls 44
● The screen displays an incoming call message.
Reject an Incoming Call
► If the screen is locked, swipe in any direction.
► If the screen is unlocked, tap to decline the call.
The caller is sent directly to your voicemail box to leave a message.
Answer a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges when making or receiving
calls while outside the Nationwide Sprint Network. Please see Roaming Settings for more
information about roaming.
► Tap Yes to answer the call. (See Roaming Guard for additional information.)
Note: When your phone is off, calls go directly to voicemail.
End a Call
► Tap .
– or –
If you opened other applications while on a call:
► Open the Notifications Panel.
1. Touch and drag the Status Bar to the bottom of the screen.
2. Tap End call.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
the exact message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint
voicemail. You should set up your Sprint voicemail and personal greeting as soon as your
phone is activated. Your phone automatically transfers all unanswered calls to your voicemail,
even if your phone is in use or turned off.
Phone Calls 45
Note: To set up your traditional voicemail box, see Set Up Voicemail.
1. Tap > > Voicemail.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your
voicemail messages.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Tap the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > > Voicemail.
2. Tap a message to review it. The following is a description of the features available while
reviewing a voicemail message.
Timeline provides a visual timeline for the current message. Touch and
drag this bar to scrub through the message to different points.
• Tap to pause the playback, tap to resume.
• Speaker Off/On to turn the speakerphone on or off during playback. If the
speakerphone feature was enabled within the Voicemail Settings menu, the
speakerphone will always be automatically enabled during voicemail playback.
Trash to move the current voice message to the trash folder.
Call to call the person who left the voicemail message.
Share to share the selected message using your favorite services like Email,
Messaging, and others.
Phone Calls 46
Reply to reply to the message. You can then reply to the sender or forward it to
anyone with either an email or phone number. This allows you to send this voicemail
message to several recipients at the same time. You can tag the reply message for
both Urgency and Privacy.
• Tap Send to deliver the new message.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. It will begin
playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Visual Voicemail Options
Use the Menu button to access and configure your Visual Voicemail options.
1. Tap > > Voicemail.
2. From this initial screen, you can:
Tap to compose a new voicemail message.
Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive.
Tap to access Search, Settings, Help, and Send feedback.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures,
greetings, and more.
1. Tap > > Voicemail.
2. Tap > Settings and select from the following:
Manage subscription to subscribe and unsubscribe from the visual voicemail
premium monthly subscription service. This may take a minute.
Auto forward to email to send a copy of new messages to an email address of your
choice.
Phone Calls 47
Personalize voicemail to change your voicemail greeting for incoming calls and
update password.
Notifications to determine how your are notified of new voicemails. Set the
notification sound and vibrate option.
Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
Display name to enter a name to identify yourself to people when replying or
forwarding messages.
Speakerphone to automatically turn the speaker on or off.
Transcriptions displayed to transcribe Voicemails from voice to text.
Themes to choose the type of theme used for the application.
View quick tips tutorial to view a visual tutorial about Visual Voicemail.
Help to see the Sprint visual voicemail help.
Send feedback to send some feedback to the Voicemail Feedback team.
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail
application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Tap > > Voicemail.
2. Tap > Settings > Personalize voicemail.
3. Tap OK to connect to the Sprint voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name attached to your voice
messages.
1. Tap > > Voicemail.
2. Tap > Settings > Display name.
Phone Calls 48
3. Tap the text field and enter a new identifying name (used to identify you to recipients of
your voice messages).
4. Tap OK to save your information.
Use Visual Voicemail to Delete Your Messages
1. Tap > > Voicemail.
2. Touch and hold a voicemail entry from the list and, select the messages to delete and
tap .
– or –
Open a message and tap .
Voicemail(Traditional)
In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail
service accessed through the phone application.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Tap > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your
voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
Phone Calls 49
● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status Bar when new unheard
voicemail messages are received.
Note: When you are roaming off the Nationwide Sprint Network, you may not receive
notification of new voicemail messages. Sprint recommends that you periodically check
your voicemail by dialing 1 + area code + your wireless phone number. When your
voicemail answers, tap and enter your password. Roaming rates apply when you
access voicemail while roaming off the Nationwide Sprint Network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap > .
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Tap > > Voicemail.
2. Tap an entry to listen to the message.
Note: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap the pound key on the phone ( ).
3. Enter your password.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
Phone Calls 50
Caller ID
Caller ID allows people to identify a caller before answering the phone by displaying the number
of the incoming call. If you do not want your number displayed when you make a call, follow
these steps.
1. Tap > (Tap the Dial tab if necessary).
2. Tap .
3. Enter a phone number and tap .
To permanently block your number, call Sprint Customer Service.
Call Waiting
When you‘re on a call, Call Waiting alerts you of incoming calls by sounding a beep instead of a
ring. Your phone's screen informs you that another call is coming in and displays the caller‘s
phone number (if it is available).
To respond to an incoming call while you‗re on a call:
► Before accepting the incoming call, tap and drag one of the following on-screen options:
Answer to answer the new call. The first caller is placed on hold.
Decline to send the call to your voicemail box.
To switch back to the first caller:
► From the In-Call options screen, tap Swap calls .
Tip: For those calls where you don‘t want to be interrupted, you can temporarily disable Call
Waiting by pressing before placing your call. Call Waiting is
automatically reactivated once you end the call.
3-way Calling
With 3-Way Calling, you can talk to two people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two calls.
1. Tap > (Tap the Dial tab if necessary).
2. Make your call to the first recipient.
3. Once you have established the connection, tap Add call .
4. Enter the second caller‘s phone number and tap or select a number from your
Contacts. (Your first call is automatically put on hold.)
Phone Calls 51
5. When you‘re connected to the second party, tap Merge calls to combine both
calls into a single 3-way call. If one of the people you called hangs up during your call,
you and the remaining caller stay connected. If you initiated the call and are the first to
hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Activate Call Forwarding
1. Tap > (Tap the Dial tab if necessary).
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap . You will hear a tone to confirm the activation of Call Forwarding and the call
will end.
Deactivate Call Forwarding
1. Tap > (Tap the Dial tab if necessary).
2. Tap . You will hear a tone to confirm the deactivation and the
call will end.
Note: You are charged a higher rate for calls you have forwarded.
In-call Options
While you‘re on a call, you will see a number of onscreen options. Tap an option to select it.
Phone Calls 52
● Add call to initiate a 3-way call.
● End to end the current call.
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or
access code.
For example: When you call your banks 800 number, use your dialpad to enter your
account number and PIN.
● Speaker to route the phones audio through the speaker (On) or through the earpiece
(Off).
Activate the speaker to route the phone‘s audio through the speaker. (You can adjust
the speaker volume using the volume buttons.)
Deactivate the speaker to use the phone‘s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
● Mute to mute the microphone during an active call. Tap again to unmute the microphone.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to
route the phones audio through a connected Bluetooth headset (On) or through the
Phone Calls 53
speaker (Off). For details about pairing the phone with a Bluetooth headset, see Pairing
Bluetooth Devices.
When the call is routed to a Bluetooth headset, the current call area shows the
Bluetooth call icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected
Bluetooth headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the
phone. Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through
either the earpiece or speaker and shows ( ).
Tap during a call to display a list of additional in-call features. Tap an option to select it.
● Contacts: Display your contacts list.
● Memo: Create a new memo while remaining on the call.
● Messaging: Opens the Messaging screen.
● Voice enhancement: Enhances voice clarity in noisy environments so you can hear
more clearly.
Set Up Speed Dialing
Your phone can store up to 99 phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Tap > .
2. Touch and hold the contact whose phone number you want to store speed dial locations.
3. Tap Edit contact.
4. Tap .
5. Tap a desired speed dial location number from 2 to 99.
6. Tap Save.
Note: If you assign a number to an already in-use speed dial location, you will be prompted to
confirm that you want to replace the previous speed dial assignment.
Phone Calls 54
Call Logs
The Call Logs tab of the phone application lists all recent incoming, outgoing, and missed calls.
It offers a convenient way to redial a number, return a call, or add a number to your Contacts.
Open the Call Logs
► Tap > > .
Calls are listed in the Call logs tab, the most recent calls are located at the top of the list. Scroll
down to see older entries.
Note: Call logs record only calls that occur while the phone is turned on. If a call is received
while your phone is turned off, it will not be included in the call logs. If you return a call
from the voicemail menu, it will not be included in your phone‘s Call logs.
Call Logs Options
Tap an entry to view the date and time of the call and call duration. The following options are
available:
● to make a call.
● to send a text message.
● to add an entry's number to your Contacts.
● to view the contact entry.
If several calls were made to one number or received by one number, the calls are displayed as
one entry. When you tap this entry, the individual call logs are opened.
Phone Calls 55
You can also touch and hold the entry to open a menu with more options, to communicate with
that contact in other ways.
● Add to Contacts (for entries not saved in Contacts) to save the number to Contacts.
● View contact (for entries saved in Contacts) to view contact information.
● Edit number before call to edit a number before you redial.
● Copy call number to copy the call number.
● Reject call to add to the call reject list.
● Delete call logs to delete all the call logs.
● Delete all logs of this number to delete all the logs of this number only.
Make a Call from the Call Logs
► From the Call logs tap at the right of the entry.
Save a Number from the Call Logs
1. Touch and hold an entry and tap Add to Contacts.
2. Tap New contact.
– or –
Tap Update contact. Search for an existing contact name and tap an existing contact to
add the new number to that existing contact.
3. Enter as much information as you want. (For more information about creating and editing
contacts, see Contacts.).
Note: You cannot save phone numbers already in your Contacts or from calls identified as No
ID or Restricted.
Prepend a Number from the Call Logs
If you need to make a call from the Call logs and you are outside your local area code, you can
add the appropriate prefix by prepending the number.
1. Touch and hold an entry and tap Edit number before call.
2. Tap the area immediately to the left of the phone number and enter the prefix.
3. Tap to call the number.
Phone Calls 56
– or –
Tap > Add to Contacts > New contact to save the amended number in your
Contacts.
Clear the Call Logs
1. From the Call logs, tap > Delete all.
2. If you are certain you want to clear the Call logs, tap Yes.
– or –
Tap No.
Save a Phone Number
You can store phone numbers and contact entries in your phone. You can also synchronize
them with your GoogleTM Account, Microsoft Exchange account, or other accounts that support
syncing contacts. (For more information, see Contacts.)
1. Tap > .
2. Enter a phone number and tap Add to Contacts or > Add to Contacts.
3. Tap New contact.
– or –
Tap Update contact. Search for an existing contact name and tap an existing contact to
add the new number to that existing contact.
For more information about creating and editing contacts, see Contacts.
Find a Phone Number
Your contacts are displayed alphabetically in a list. It is easy to search for a contact by name.
1. Tap > .
2. Scroll and search for the contact or start entering the name of the contact you‘re
searching for in the Search field. As you type, contacts with matching names will appear
above the keyboard. You can also scroll using the letters along the right side of the
screen.
3. Tap a matching contact in the list to open its entry. To dial a number, tap .
Phone Calls 57
Text-to-Speech
The text-to-speech feature allows the phone to provide a verbal readout of on-screen data such
as messages and incoming caller information (based on Caller ID).
Text-to-Speech Settings
1. Tap > > System settings > Language & input > Text-to-speech output.
2. Configure any of the following Text-to-Speech settings:
PREFERRED ENGINE: Choose which text-to-speech engine you prefer to use. Tap
to set various engine settings.
Speech rate: Allows you to adjust the rate at which the displayed text is spoken by
the phone. Choose from: Very slow, Slow, Normal, Fast, and Very fast.
Listen to an example: Plays a short example of what the text-to-speech feature will
sound like on your phone when activated.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources,
including contacts you enter and save directly in your phone as well as contacts synchronized
with your Google Account, your PC, compatible email programs (including Exchange Server),
and your Facebook friends.
Get Started With Contacts
Use the Contacts application to add, view, and communicate with your family, friends and
acquaintances.
Access Contacts
► Tap > > .
All of your contacts are displayed alphabetically in a list. If you have a new phone and haven't
added any contacts yet, the Contacts application will display hints on how to start adding
contacts to your phone.
● To add contacts shortcut to the Home screen, touch and hold an empty spot on one of
the Home screen canvases, and tap the Widgets tab. Swipe the widgets left or right until
you find Contact or Favorite contacts widget and select it.
The Contacts List
Learn how to view and navigate through your phone‗s Contacts list.
► Tap > > . You will see the Contacts list.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you‗ll see a slider on the right when you‗re flicking up
or down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
From the Contacts list, tap to display the following options.
● Delete: Allows you to delete contacts.
● Share: Allows you to share contacts.
● Send message: Allows you to send a message to a contact.
● Send email: Allows you to send an email to a contact.
Contacts 59
● Speed dial: Allows you to add a speed dial to your contacts.
● Join contacts: Allows you to join duplicate contacts.
● Import/Export: Allows you to import or export contacts to your internal storage.
● Edit tabs: Allows you to edit the tabs, including rearranging them.
● Settings: Allows you to set various contact settings.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google
Account, Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts, to create a single
entry. You can also manage that process manually.
1. Tap > > .
2. Tap to add a contact.
3. Tap a destination type (Phone, Google), if applicable.
4. Tap to select a picture to display next to the name in your list of contacts and in the
Caller ID.
5. Tap the Name field and enter a name for the new entry.
6. Tap the Phone field and enter a phone number.
7. Tap the label button (to the right of the phone number field) to select one of the following
categories: MOBILE, WORK, HOME, MAIN, WORK FAX, HOME FAX, PAGER,
OTHER, CUSTOM.
8. Tap the Email field and enter an email address and select the label from HOME,
WORK, OTHER, CUSTOM.
9. Tap the Address field and enter an address and select the label from HOME, WORK,
OTHER, CUSTOM.
10. Tap the Group name field and select one of the default groups or tap to create a
new group.
11. Tap the ringtone field and select the desired ringtone.
12. Enter information as much as you want and when you're finished, tap Save.
Contacts 60
Add a Contact to Your Favorites
Favorites contains a short list of the contacts you communicate with most often.
1. Tap > > .
2. Tap a contact to view its details.
3. Tap the star to the right of the contact's name. (A gold star appears.)
To remove a contact from your favorites list:
1. Tap > > > Favorites tab.
2. Tap a contact to view its details.
3. Tap the gold star to the right of the contact's name. The star will turn gray, meaning it
has been removed from your Favorites.
Edit a Contacts Entry
You can change or add details saved in your contact entries, such as setting specific ringtones
to specific contacts or setting calls from specific contacts to divert to your voicemail. Some
contact entries contain information from multiple sources: information that you added manually,
information joined from multiple accounts to consolidate duplicates, etc.
If you find duplicate entries in Contacts, you can join them into a single entry. If you find that
unrelated contacts were joined in error, you can separate them.
Changes made to information from one source do not automatically change the information on
the other sources. For example, if you have information about a contact from a Google Account
and an Exchange account and both are configured to sync contacts, changes to the contact
Contacts 61
from the Google Account are synced to that account on the web, but the information from the
Exchange account will remain unchanged.
For more information about working with multiple accounts, see Synchronize Accounts.
Edit a Contact
1. Tap > > .
2. Touch and hold the contact whose details you want to edit.
3. Tap Edit contact.
4. Edit the desired contact information.
5. Tap Save.
Change a Contact's Default Phone Number
The default phone number is used when you initiate a call or send a text message using the
context menu (by touching and holding a contact).
1. Tap > > .
2. Tap the name of a contact to view its details.
3. Touch and hold the phone number you want to set as the contact's default phone
number.
4. Tap Set as default number. (A checkmark will appear next to the default phone
number.)
Select a Ringtone for a Contact
1. Tap > > .
2. Tap the name of a contact to view its details.
3. Tap .
4. Tap the RINGTONE field and tap a ringtone to select it.
5. Tap OK.
Delete Contacts
1. Tap > > .
2. Tap the name of a contact.
Contacts 62
3. Tap > Delete.
If the contact contains information from a read-only account, you will not be able to
delete it; you will only be able to change the sync settings for that account or delete
the account itself.
If the contact contains information joined from a read-only account, a dialog box will
inform you that you must separate the contact entry into individual contacts to delete
the contact.
4. Tap Yes to confirm that you want to delete the contact.
Add a Number to a Contact
1. Tap > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact in the menu that opens.
4. Tap .
5. Tap the label button to the right of the phone number field and select the relevant label.
To create your own label, tap CUSTOM.
6. Enter a phone number and tap Save.
Edit a Contact‗s Number
1. Tap > > .
2. Touch and hold a contact's entry.
3. Tap Edit contact.
4. Tap a phone number to edit.
5. Re-enter or edit the number and tap Save.
Assign Direct Dialing Numbers
Besides speed dialing, you are also able to directly save a contact to your Home screen.
1. Tap > > .
2. Touch and hold a contact's entry.
3. Tap Add to Home screen > Direct dial. The contact will be shown on the Home screen.
Contacts 63
Note: If there is no available space on a particular Home screen canvas, you must delete or
remove an item before you can add another item. In this case, you have the option of
switching to another Home screen canvas.
To use direct dial:
Simply tap the contact on the Home screen.
Assign a Picture to an Entry
Assign a picture to display each time a certain contact calls you.
1. Tap > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact.
4. Tap .
5. Tap Take photo to take a new picture. The camera will launch.
– or –
Tap Select from Gallery to select a picture from the Gallery.
6. After cropping the picture as you want, (see Gallery Options) tap Save.
Find Contacts by Name
1. Tap > > .
2. Tap the Search contacts field.
3. Start entering the name of the contact you‘re searching for. As you type, contacts with
matching names will appear below the search box.
4. Tap a matching contact in the list to open its entry.
Communicate with Your Contacts
From the Contacts or Favorites tab, you can quickly call or send a text (SMS) or multimedia
message (MMS) message to a contact's default phone number. You can also open a menu to
access different methods of communicating with that contact.
The Contacts application shares your contacts with many other applications, such as Gmail™
(see Gmail) and messaging (see Text and Multimedia Messaging).
To connect by using Quick Contact for Android™:
Contacts 64
1. Tap a contact's picture to open Quick Contact for Android.
2. Tap the icon corresponding to the type of communication you want to start.
Depending on the contact information saved, the available actions will be displayed above the
name.
To communicate with a contact:
1. Tap > > .
2. Tap the contact's entry.
3. In the contact's details screen, tap the method you wish to communicate with the contact.
Tap next to the number you want to call to directly.
Tap next to the number you want to message.
Note: Anytime you see the green Call Key next to a number, such as in your Favorites or
Call logs, just tap it to call that number.
To call a contact‗s default number:
1. Tap > > .
2. Tap next to the contact entry.
3. If multiple numbers are stored, a pop-up window to select the number will open.
(For more information about placing phone calls, see Make Phone Calls.)
Contacts 65
For more information about sending text and multimedia messages, see Text and Multimedia
Messaging.
Import, Export, and Share Contacts
If you have contacts stored in vCard format on the phone's internal storage, you can import
them into your Contacts application on your phone. You can also export contacts in vCard
format onto the phone internal storage. Export your contacts to back them up to a computer or
another phone.
Import Contacts From Your Internal Storage
You can import contacts from your internal storage directly to your phone.
Note: See Transfer Via PC or Laptop for details about copying files to your phone from your
computer.
1. Copy the vCard files to your phone from your computer.
2. Tap > > .
3. Tap > Import/Export > Import from internal storage.
4. If you have more than one account on your phone, tap the account into which you want
to import the contacts.
5. Tap the files you wish to import and tap Import and Yes to confirm.
Export Contacts to Your Internal Storage
You can export all of the contacts on your phone, as vCard files. You can then copy this file to a
computer or another phone that is compatible with this format, such as an address book
application. (See Transfer Via PC or Laptop.)
1. Tap > > .
2. Tap > Import/Export.
3. Tap Export to internal storage.
4. Tap the contacts you want to export, then tap Export and Yes to confirm.
5. Enter a file name and tap OK.
Share a Contact
You can share a contact with someone by sending it to the person as a vCard file.
1. Tap > > .
Contacts 66
2. Open the contact you want to share.
3. Tap > Share.
4. Choose the method for sending.
Joining and Separating Contacts
When you have two or more entries for the same contact, you can join them into a single entry.
You can also separate contacts that were joined.
1. Tap > > .
2. Tap > Join contacts.
3. Select a tab at the top of the screen.
Tap Join suggestion to select entries to merge.
Tap Joined contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Join or Separate.
Accounts and Messaging 67
Accounts and Messaging
With Sprint service and your phone‘s messaging capabilities, you have the opportunity to share
information through many different channels and accounts.
Gmail
This email client is Google‘s web-based email service. (See Synchronize Your Google Account.)
From a computer, launch your preferred web browser and navigate to www.gmail.com.
Depending on your synchronization settings, Gmail (along with calendar events, phone numbers
and other contact information) on your phone is automatically synchronized between your
phone and your Gmail account on the web.
Create a Google Account
You must create and/or sign into a Google Account to use GmailTM, Google HangoutsTM, Google
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to
download applications from the Google Play Store app to sync your data (if applicable) with the
Google servers, and to take advantage of any other available Google services on your phone.
If you don‘t have a Google Account, you will be prompted to create one. If you have an
enterprise account through your company or other organization, your IT department may have
special instructions on how to sign into that account.
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, select SIGN IN > SIGN UP.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the
new email to both confirm and activate your new account.
Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Launch an application that requires a Google Account (such as Play Store or Gmail).
2. Tap Existing.
Note: If you do not already have a Google Account, tap New and follow the on-screen prompts
to create your new account.
3. Tap the Email and Password fields and enter your information.
Accounts and Messaging 68
4. Tap .
5. Select Join Google+ to join or Not now to skip this step and join later.
6. If you have not set up a credit card, tap Set up credit card, otherwise, tap Not now.
7. Read the disclaimer about Backup and restore and checkmark the box to keep the
phone backed up with the Google Account. Then, tap .
Your phone then communicates with the Google servers to confirm your information.
Important: Some applications, such as Calendar, work only with the primary Google
Account (the first Google Account set up with your phone). If you plan to use
more than one Google Account with your phone, be sure to sign into the one you
want to use with such applications first. When you sign in, your contacts, Gmail
messages, Calendar events, and other information from these applications and
services on the web can be synchronized with your phone. You will be prompted
to sign in or to create a Google Account the first time you start an application that
requires one, such as Gmail or Play Store.
Access Gmail
Access your personal Gmail account directly on your phone.
When you open the Gmail application, the most recent conversations are displayed in your
Inbox.
► Tap > > Gmail.
All of your conversations are displayed in your Inbox unless you delete, archive, or filter them.
Conversations with new messages are displayed with bold subject lines. To read a message in
a conversation, tap the conversation. (See Read Your Messages.)
Accounts and Messaging 69
View Your Gmail Inbox when Gmail is Running
► If you are viewing a message or another label, tap until you return to your Inbox.
Add Another Google Account
1. From your Gmail Inbox, tap > Settings.
2. Tap ADD ACCOUNT in the upper right corner of the screen.
3. Tap Existing or New, then enter the necessary information.
Switch between Accounts
Gmail displays conversations and messages from one Google Account at a time. If you have
more than one account, you can open the Accounts screen to view how many unread
messages you have in each account and switch accounts.
► From your Inbox, tap the account name at the top left corner of the screen, then tap the
account that contains the messages you want to read.
Read Your Messages
► Tap a conversation that contains the message you want to read.
When you open a conversation, the first unread or starred message is displayed.
Accounts and Messaging 70
If you want to contact the sender, tap the Contact's picture ID to open Quick Contact. (See
Communicate with Your Contacts.) When reading messages in a conversation, you can use the
buttons at the bottom of the screen to archive the entire or delete it. After you delete a
conversation, you can tap UNDO in a dark gray box that appears on the bottom of the screen.
You can scroll to the bottom of a message to access buttons for replying to or forwarding the
message, as described in Read and Reply to Gmail Messages.
To reread a message:
When you open a conversation, messages that you‘ve already read are minimized into a tab
that indicates the number of hidden messages.
1. Tap > > Gmail.
2. Tap the conversation you want to view.
3. Tap the contact name to open that message.
When reading a message or when its tab is selected, you can tap to return a read message
to the unread state. For example, to remind yourself to read it again later.
Send a Gmail Message
You can compose and send a message to people or groups with Gmail addresses or other
email addresses.
1. Tap > > Gmail.
2. Tap .
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Note: This will start the message from your default Gmail account. To send it from another
account, tap the account name at the top left corner of the Inbox, then tap the account
you want to use.
3. Enter a recipient's address. As you enter text, matching addresses are displayed from
your Contact list. You can tap a suggested address or continue entering text to enter a
new one.
4. Tap > Add Cc/Bcc to copy (normal or blind status) recipients, if necessary.
5. Enter a subject for the message in the Subject field.
6. Continue into the next field to compose your email message.
7. Tap > Attach picture or Attach video to add an attachment to the email.
8. Tap to send the email.
– or –
If you're not ready to send the message, tap > Save draft instead. You can read
your drafts by opening messages with the Drafts label.
– or –
Tap > Discard to erase the message (including any saved drafts).
Note: If you aren't connected to a network - for example, if you‘re working in Airplane mode -
the messages that you send are stored on your phone, with the Outbox label until you
connect to a network again.
Read and Reply to Gmail Messages
You can continue an email conversation by replying to a message or by forwarding it.
1. On a message, tap to reply to the message.
Tap to select from Reply all or Forward.
Replying to or forwarding messages without changing the subject adds your reply to
the current conversation. Changing the subject starts a new conversation.
Accounts and Messaging 72
The message will open in a new screen where you can add or remove addresses,
edit the subject, and add or remove text or attachments.
You can add one or more people to an ongoing conversation by replying to all and
then adding the new person's address(es) to the message.
All of the messages in the conversation are included in the new message; any
messages that follow the message you forward are omitted.
2. Tap to send the email.
Note: You can change the message action after you've started the message. Simply tap the
in the message header to the right of the current message action, then tap the one you
want. For example, if you chose Reply but decide you want to Reply all.
Work with Conversations in Batches
With Gmail, you can archive, label, delete, or perform other actions on a batch of conversations
at once.
1. From the Inbox or another label, tap the letter or Contact photo to the left of each
message for all the messages you want to include in the batch.
When you highlight a conversation, the (Archive), (Read/Unread),
(Move to) or (More) buttons appear at the top of the screen.
2. Tap (Archive), (Read/Unread), (Move to) or (More).
Accounts and Messaging 73
The chosen action affects the selected batch of messages. If you accidentally delete
a batch of conversations, you can tap UNDO in the grey bar (that appears briefly
after the action) at the bottom of the Inbox screen to return the messages to the
Inbox or appropriate label. You can also use UNDO after archiving, and reporting
spam. If you never work with batches of messages, you can hide the check boxes to
leave more room for the subjects of conversations. (See Change Gmail Settings.)
Change Gmail Settings
You can change a number of settings for Gmail. Each Google Account has its own settings, so
your changes affect only the current account. (See Switch between Accounts).
Notification volumes and some synchronization settings can also be changed in the Settings
application.
1. Tap > > Gmail.
2. Tap > Settings.
3. Tap General settings to change the following settings for all accounts.
Archive & delete actions: Choose if you want to display only the archive option,
only the delete option, or both options.
Swipe to archive: Select to archive a conversation when you swipe it.
Sender image: Allows the senders image to be displayed beside the name in the
conversation list.
Reply all: Mark the checkbox to make Reply all the default message action.
Auto-fit messages: Mark the checkbox to shrink the messages to fit the screen and
allow zooming.
Auto-advance: Sets which conversation list is viewed after archive or deletion.
Message actions: Sets when to show message actions.
Confirm before deleting: Checkmark the checkbox to ask to confirm before deleting
a message.
Confirm before archiving: Checkmark the checkbox to ask to confirm before
archiving a message.
Confirm before sending: Checkmark the checkbox to ask to confirm before sending
a message.
Accounts and Messaging 74
Individual Account Settings
You can set each of your accounts with specific, individual settings.
1. Tap > > Gmail.
2. Tap > Settings.
3. Tap the account whose settings you want to modify.
Inbox type: Select the default inbox.
Notifications: Checkmark to receive a Status Bar notification when mail arrives.
Inbox sound & vibrate: Opens a dialog box to set the Sync download amount for
this account and how you want to be notified.
Signature: Opens a dialog box to enter the signature you want to send at the end of
your email.
Sync Gmail: Opens the Accounts & Sync screen to modify your sync settings for this
account, or remove this account.
Days of mail to sync: Opens a dialog box to set the number of days of mail to sync.
Modifying this setting affects the sync download in the Ringtone & vibrate setting.
Manage labels: Opens a dialog box to set which mail labels are synced.
Download attachments: Checkmark to automatically download attachments to
recent messages using a Wi-Fi connection.
Respond with Quoted Text
When you respond to a Gmail message you can choose to type within the previous text. For
example, if the previous text includes multiple questions, you can insert your responses
immediately after each question instead of responding as a separate message.
1. Open a Gmail message and initiate your response action (e.g., Reply, Forward, etc.).
2. Make sure the QUOTE TEXT checkbox below the Compose field is checkmarked, then
tap RESPOND INLINE.
3. Tap where you want to insert your text, then enter your text as necessary.
4. Tap in the upper right corner of the screen to send the email.
Accounts and Messaging 75
Email
Use the Email application to send and receive emails from your webmail or other accounts,
using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email
needs.
Although there is a separate Gmail application, the Email application can manage both Internet
based email services (Gmail™ and Yahoo!™) and Corporate Work Email (Outlook®). The
phone can also be manually configured to connect to other email systems.
Note: If you have multiple email accounts, you must configure each account with its own
settings.
If you want to send and receive email messages through an ISP (Internet Service Provider)
account (such as Outlook), you will first need to set up an IMAP or POP account.
Internet Message Access Protocol (IMAP) – This mail retrieval protocol is frequently
used in large networks and commercial and institutional settings. IMAP4 is the
current standard.
Post Office Protocol (POP) - This protocol is supported by most ISPs and is currently
more common among consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier‘s support documents or contact your IT
administrator.
Email Icons/Shortcuts
- Email shortcut
- Gmail shortcut
Status Bar - Notifications
- New Email message received
- New Gmail message received
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email
accounts within the main Email screen, they must first be added.
1. Tap > > Email.
2. Do one of the following:
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If this is your first time to add an email account, tap Other on the Select email
provider screen.
If you have already added an email account in Email, tap > Settings > Add
account. If the Select email provider screen is displayed, tap Other.
3. Enter the Email address and Password for your email account and then tap Next.
Tap Manual setup to configure your connection settings manually (POP3 , IMAP, or
Exchange). Follow the on-screen prompts and enter the information specific to your
carrier.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email
account, such as incoming and outgoing server settings, before you proceed.
4. Enter the account name and your name and tap Done.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If
your company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email
system, you can use this email application to wirelessly synchronize your email, Contacts and
directly with your company‘s Exchange server.
Important: This Outlook application does not utilize Microsoft® ActiveSync to synchronize
the phone to your remote Exchange Server. This synchronization is done
wirelessly over the air (OTA) and not via a direct connection.
Set Up a Corporate Email
1. Tap > > Email.
2. Tap Microsoft Exchange (from the add new email account screen).
3. Enter your Email address and Password information, then tap Next. Consult your
Network Administrator for further details.
Email address: Your Outlook work email address.
Password: Typically your network access password (case-sensitive).
4. Enter a Server address, Domain and tap Next.
Server: Your exchange server remote email address. Typically starts with
mail.XXX.com. Obtain this information from your company network administrator.
Domain: Enter your network domain\login username.
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If your network requires SSL encryption, tap the Use secure connection (SSL) box
to place a checkmark and activate this additional level of security.
If your exchange server requires this feature, leaving this field unchecked can
prevent connection.
Note: Signal interruptions or incorrect username or password information can cause
completion issues.
5. Configure your Update schedule, Days to sync email (days to synchronize between
your phone and server), and activate any other email settings, then tap Next.
6. Read the on-screen activation disclaimer and, if prompted, tap Activate.
Note: Depending on the type of account, you might be required to enable security to sync the
account.
7. Identify your new account with a unique name and provide the outgoing name, then tap
Done.
Important: You can synchronize over the air (not directly) with an Exchange Server running
Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange
Server 2010.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Tap > > Email.
2. Tap a message to read, manage, or reply to.
From your Inbox screen, tap to select the following options: Refresh, Search,
Folders, Sort by, Download list and Settings.
While in a message, the options described in the image below are available.
Accounts and Messaging 78
Create and Send Email
Create and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to email messages.
1. From the Inbox, tap .
2. Enter the recipient‘s email address in the To field.
You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email
to other recipients, enter the recipients in the Cc or Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the Body field and compose your email.
To add an attachment (such as picture, video, contact, event, audio, etc), tap .
You can access the internal storage and navigate to the file you wish to attach.
Tap the file you wish to attach.
5. Tap to send the email.
Note: If you close the messaging window before sending it, it is stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is also simple.
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap and choose Reply, Reply all.
If you select Forward, you must specify the message‘s recipients.
3. Enter a new message and tap .
Delete an Email Message
► Touch and hold an email (from your inbox list) and tap Delete from the pop-up context
menu.
– or –
With the email message displayed, tap .
Accounts and Messaging 79
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate
email signature.
Sync Your Accounts
1. Tap > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‘s
synchronization settings screen.
3. Place a checkmark next to each option if you want the phone to automatically
synchronize. If you want to manually synchronize, tap > Sync now.
Configure Corporate Email
1. Tap > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to
reveal the account‘s synchronization settings screen.
3. The following settings are available.
Account name: Displays the name used by the phone to track the account.
Your name: Displays your name. Tap this to change it.
Use signature: To add a signature or other information to outgoing email.
• Signature: Displays a signature. Tap this to change it.
Update schedule: Choose the update schedule.
Folders to sync: Select the folders you want to synchronize.
Days to sync email: Choose how many days of email you want to sync.
Message format: Select the format you want to view email messages in.
Message size limit: Allows you to set the size limit for messages.
Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected.
• Download file size: Choose the Download file size.
Account & sync: Goes back to Accounts & sync screen.
SMS sync: Synchronizes email messages for every SMS.
Calendar events to sync: Choose the Calendar events to sync.
Accounts and Messaging 80
Auto resend times: Set the number of tries to resend a failed email message.
Always CC/Bcc myself: Allows you to copy yourself to emails sent out.
Out of office settings: Allows you to set your out of office settings and message.
Security settings: Set digital signatures and encryption to secure email.
Corporate directory: Searches online directory for the recipient input.
Server policy: View the server policy currently applied.
Notifications: Allows you to decide whether to notify you of new email.
• Notification sound: Allows you to select the notification sound for new emails.
• Vibrate: Allows you to configure vibrate options for new emails.
• Vibrate Type: Allows you to select the vibration type for new emails.
• Repeat alert: Set the repeat alert time.
Exchange server settings: Allows you to change the server settings for your
account.
Remove account: Allows you to remove the account.
4. Tap to return to the previous screen.
For more detailed Corporate email information, see Corporate Email (Outlook). For more
information on Corporate Calendar synchronizing, see Synchronize Your Corporate Account.
Configure General Email Settings
1. Tap > > System settings > Accounts & sync.
2. Tap Email to display the account’s synchronization settings screen.
3. Tap Email Settings and select General settings to set the following settings.
Set default account: Allows you to set the default account.
Roaming: Allows you to retrieve emails automatically while roaming.
Email preview: Allows you to set how much lines of email to display as a preview in
the mailbox.
Split view: Allows you to email list with email contents in landscape orientation.
Load linked images: Select when you want to load linked images.
Accounts and Messaging 81
Ask before deleting: Checkmark to set the phone to ask before deleting email.
Screen after deleting: Select which screen to display after deleting an email.
Trusted certificates: Trusted certificate information is available.
4. Tap to return to the previous screen.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phones. When you receive a new message, you
will be notified by your phone. Messaging is available via the Messaging application in your
Applications screen. The icon appears in Status Bar when a new text message is received.
Note: See your service plan for applicable charges for text messaging.
Compose Text Messages
Quickly compose and send text messages on your phone.
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient‘s phone number or email information using the
on-screen keyboard.
Contacts: As you enter either a phone number or email address, if the information
matches a current contact‘s entry information, you will see a match. When you see a
match, tap the associated name to complete the addressing.
Mobile: You can enter a wireless phone number directly.
Email: You can also enter the recipient‘s email address.
3. Tap a matching entry from the on-screen dropdown list. This list is populated by matches
found from your managed accounts.
4. Tap the text field and enter your message.
To enter a smiley from the menu options, tap > Insert smiley. Make a selection
from the list to insert it into your current message.
To enter emojis, tap and select a category at the bottom of the keyboard.
5. Review your message and tap Send.
Read and Reply to Text Messages
When you receive a text message, your phone will notify you.
Accounts and Messaging 82
► Open the Notification Panel and tap the text message notification.
– or –
► Tap > > Messaging and tap the new message.
Reply to a Text Message
1. While viewing a message, tap the text field.
2. Compose your reply or use the preset messages or icons.
To enter a message, use your on-screen keyboard. (See Enter Text With the On-
screen Keyboard.)
To enter a smiley from the menu options, tap > Insert smiley. Make a selection
from the list to insert it into the message.
To enter emojis, tap and select a category at the bottom of the keyboard.
3. You may select additional messaging options by tapping .
Options include: View contact, Add subject, Insert smiley, Quick messages,
Forward, Delete, Priority, Change theme.
4. Review your reply and tap Send.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio, video files, contacts (vCard), location or memos.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient‘s phone number or email information. As you
enter the phone number or email address, matching contacts appear on-screen. Tap an
available matching recipient or continue entering the phone number or email address.
3. Tap the text field and enter your message.
4. Tap .
5. Select a multimedia attachment type:
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Image: Opens the Gallery application. Use the on-screen navigation to select the
picture you wish to send with the outgoing message.
Take photo: Opens the Camera application. Take a picture, and then tap OK to use
this image in your message. (See Take Pictures.)
Video: Opens the Gallery application. Use the on-screen navigation to select a video
and attach it to your outgoing message.
Record video: Opens the Camcorder application. Record a video, then tap OK to
use this video in your message. (See Record Videos.)
Audio: Opens a menu that allows you to browse for audio files using different
applications.
Record voice: Opens the message recorder.
• After recording your message, tap to attach it to your message.
Location: Opens a map screen. Select a location, then tap Attach to use this.
Contact: Opens your Contacts list and allow you to select of a Contact to send.
Memo: Opens the Memo application and allow you to select of a memo to send.
Slide: Allows you to create a slideshow with your media files.
• Insert a multimedia file, then tap > Slide. You can also enter text to each
slide.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap
next to the attachment.
6. When you are finished creating your new MMS message, tap Send MMS.
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message
as a draft.
To resume composing the message:
1. On the All messages screen, tap the desired draft message. A draft icon will be
displayed.
2. When you finish editing the message, tap Send or Send MMS.
Accounts and Messaging 84
Managing Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the All messages screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
To read a text message:
► Do one of the following:
On the All messages screen, tap the message thread to open and read it.
If you have a new message notification, touch and slide the Status Bar down to open
the Notifications Panel. Tap the new message to open and read it.
To view a multimedia message (MMS):
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the
file or tap the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal
storage. To save the attachment, touch and hold the file and tap Save attachments
from the Message options context menu.
Note: When Auto-retrieve in multimedia message settings is disabled, only the message
header is downloaded. To download the entire message, tap the Download button in
the message. For details, see Text and Multimedia Message Options.
To reply to a text or multimedia message:
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
4. Once completed, tap Send or Send MMS.
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then tap View message details.
Accounts and Messaging 85
Note: If a message contains a link to a web page, tap the message and then tap the link to
open it in the web browser.
Note: If a message contains a phone number, tap the message and then tap the phone
number to dial the number or add it to your contacts.
To protect a message from deletion:
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. Touch and hold the message that you want to lock.
4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side
of the message.
Delete Messages
You can delete a single message or several messages at a time.
To delete a message thread:
1. Tap > > Messaging.
2. On the All messages screen, tap the message thread that you want to delete.
3. Tap > Delete.
4. Tap Select all or choose the desired messages and tap Delete.
5. When prompted to confirm, tap Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
To delete several message threads:
1. Tap > > Messaging.
2. On the All messages screen, tap > Delete lists.
3. Tap the Select all checkbox at the top left corner, then tap Delete.
4. When prompted to confirm, tap Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
To view contact details and communicate with a contact:
Accounts and Messaging 86
When you have received a message from someone in your stored contacts, you can tap the
contact‘s photo or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages
including message limits, size settings, and notifications.
1. Tap > > Messaging.
2. On the All messages screen, tap > Settings.
3. Adjust the following settings according to your needs:
● Storage
Delete old messages: Enable this option to delete older text messages when the
limit for maximum number of text messages is exceeded.
• Text message limit: Sets the maximum number of text messages that can be
stored on the phone (per conversation).
• Multimedia message limit: Sets the maximum number of multimedia messages
that can be stored on the phone (per conversation).
Signature: Tap this to automatically add signature (blue checkmark displays).
Callback number: Check this to automatically add callback number (blue checkmark
displays).
● Text message
Priority: Select Normal or High.
Message reassembly: Enable this option (blue checkmark displays) so that multi-
segment messages can be reassembled and shown as a single message. Each
segment will still count toward your usage.
● Multimedia message
Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message
body, and any attachments will automatically download to your phone.
• If you disable this option, only the multimedia message header will be retrieved
and displayed.
Accounts and Messaging 87
Roaming auto-retrieve: Disable this option if you only desire the multimedia
message headers to download while roaming. Enable this option to automatically
download your complete multimedia messages even while roaming.
Priority: Select Low, Normal, or High.
● Conversation theme: Allows you to select the desired conversation theme for the
conversation wallpaper and message bubbles.
● Notification
Notifications: Enable this option if you wish to receive a notification in the Status
Bar when a new text or multimedia message arrives.
• New message pop-up: Enable this option if you wish to see a new message as
a pop-up.
• Preview: Enable this option if you wish to preview the contents of messages
when new messages arrive.
• Notification sound: Allows you to select a ringer to sound when a new message
is received. Tap this option, and then select a ringtone that is specific to new text
and multimedia messages. A sample will briefly be played upon selection.
• Vibrate: Enable this option if you want the phone to vibrate when a new text or
multimedia message is received.
• Vibrate type: Choose what type of vibration you wish to apply to new messages.
• Repeat alert: Enable this option if you wish the phone to remind you at every 12
seconds or every 2 minutes or every 5 minutes about the messages you haven't
read.
● Quick message: Tap this to add or edit quick messages. Quick message is the
specified text message to send out when you want to ignore an incoming call and
respond to the caller with instead.
● Send message with Enter key: Enable this option if you want to send messages by
tapping the Enter key on the keyboard.
● Emergency alerts settings
Presidential alert: Enable this option if you wish presidential alerts to be always
presented. This is set to enabled by default.
Extreme alert: Enable this option to receive extreme alerts.
Severe alert: Enable this option to receive severe alerts.
Accounts and Messaging 88
AMBER alert: Enable this option to receive AMBER alerts on child abduction.
Test alert: Enable this option to allow monthly test alerts.
Font size: Allows you to select the font size for emergency alerts.
● Text Link display: Enable this option if you want the phone to show Text Link icons to
indicate apps released to message contents.
Synchronize Accounts
Your phone is able to synchronize data from a variety of different sources or sites. These
accounts can range from Google, a Corporate Exchange Server, and other social sites,
including Facebook and Twitter.
Enable Auto-Sync
1. Tap > > System settings > Accounts & sync.
2. Tap Auto-sync data to place a checkmark.
Tap an account you've already set up to choose the type of data you want to
synchronize. For example, you can choose to sync your Google Calendar and/or
Gmail data.
Synchronize Your Google Account
By default, there are no accounts managed by the phone. These must be added manually.
1. Tap > > System settings > Accounts & sync.
2. Tap ADD ACCOUNT > Google.
3. Tap Existing.
Note: If you do not already have a Google Account, tap New and follow the on-screen prompts
to create your new account.
4. Tap the Email and Password fields and enter your information.
5. Tap . Your phone then communicates with the Google servers to confirm your
information.
6. Read the disclaimer about Backup and restore and checkmark to keep the phone
backed up with the Google Account. Then, tap .
Configure Google Sync Settings
1. Tap > System settings > Accounts & sync.
Accounts and Messaging 89
2. Tap Google and select the Google account to reveal the account‘s synchronization
settings screen.
3. Tap the type of data you wish to synchronize (Calendar, Contacts, Gmail, Google
Photos, Google Play Books, and many more).
4. Tap to return to the previous screen.
Synchronize Your Corporate Account
Your phone is capable of synchronizing with your company‘s Exchange Servers.
To add a new Corporate account:
1. Tap > > System settings > Accounts & sync.
2. Tap ADD ACCOUNT > Microsoft Exchange.
3. Follow the on-screen prompts to create your new Corporate email account. (See
Corporate Email (Outlook).)
4. Tap Next.
5. Read the disclaimer and tap Activate.
6. Tap the options you wish to configure and tap Done.
Set as default account: Checkmark this if you wish to set as the default account.
Sync Email: Checkmark this option to sync emails.
Sync Contacts: Checkmark this option to sync contacts.
Sync Calendar: Checkmark this option to sync calendar.
Sync Tasks: Checkmark this option to sync tasks.
Update schedule: Allows you to configure when to update emails.
Days to sync email: Allows you to configure how many days of data you want to
sync.
For more detailed Work/Corporate email information, see Corporate Email (Outlook.).
Apps and Entertainment 90
Apps and Entertainment
All your phone‗s features are accessible through the Apps list.
Play Store
Play Store provides direct access to Android applications and games to download and install on
your phone.
Access the Play Store
1. Tap > > Play Store.
2. If not already logged in with your Google Account, tap Existing.
3. Enter your account information and tap .
4. Touch Accept to agree to the Play Store terms of service.
Note: Play Store options may vary depending on the version installed in your phone. Your Play
Store application will update automatically when available.
Select and Install a Google Application
1. Tap > > Play Store.
2. Browse for an application. Once you have decided on one, tap it to view its details.
3. Read the application descriptions and comments.
4. Tap Install (for free applications) or the price button (for paid applications).
Note: Use caution with applications which request access to any personal data, functions, or
significant amounts of data usage times.
5. Read the app's access requirements and tap AGREE if you agree to them.
6. Check the progress of the current download by opening the Notifications Panel.
7. You will be notified when the item is downloaded and installed on your phone.
8. On the Play Store screen, tap > My apps, tap the installed application in the list,
and then tap Open.
Launch an Installed Google Application
1. Tap > .
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– or –
Tap > > Play Store > > My apps.
2. Tap the icon of the newly installed application.
Reinstall a Google Application
If the Android Operating System is ever updated, any data contained on the phone will be
erased. The only data stored on the phone are Google applications available via Play Store.
Note: Pictures, videos, applications and music are stored in the phone's internal memory.
Contacts and Calendars are stored remotely on your remote Google or Outlook servers.
1. Tap > > Play Store > > My apps.
2. Swipe the screen to the left and scroll through the list of previously downloaded Google
applications and choose the one you wish to reinstall.
3. Follow the on-screen instructions.
Sprint ID
ID Packs are bundles of applications, ringtones, wallpapers, settings, and more. ID Packs are
installed using an application called Sprint ID.
You can have multiple ID Packs installed at any one time and you can easily switch from one ID
Pack to another without losing any applications already installed.
Note: This application will initially be labeled as Mobile ID. After activation, it will be updated to
Sprint ID.
Install Your First ID Pack
Note: Your phone must be activated, your battery should be fully charged, and you should be
in a network coverage area before you install an ID Pack.
1. Tap from the Home screen.
2. Tap Get New ID Packs in the Choose your ID screen.
3. Browse the ID packs and tap the desired one.
4. Read the information screen for a description of the ID Pack and touch Install.
5. Touch Agree to accept the Terms & Conditions of the ID Pack.
Apps and Entertainment 92
6. If prompted, touch Continue on any following screens until you see the Downloading
icon in the Status Bar.
Note: While the ID Pack is downloading in the background, you can begin to explore the
features of your new phone from the Home screen.
When the download is complete, you will see the Download finished icon in the
Status Bar.
WARNING: DO NOT interrupt the download process.
7. Open the Notifications Panel if the download is complete, then tap ID ready to install to
install the ID Pack.
Switch ID Packs
1. Tap > Sprint ID.
2. Tap an ID Pack to replace your current pack.
– or –
Tap Get New ID Packs to install a new ID Pack and follow steps 2–7 on the previous
page.
Note: Certain features of Sprint ID are subject to change. For the most up-to-date information
about using Sprint ID, please visit www.sprint.com.
Sprint Applications
You can access a wide variety of Sprint applications in many different categories with your
phone and data service. Currently, various applications, such as NASCAR, Scout™ by Telenav,
Sprint Music Plus, and Sprint TV are available when you download them from Play Store or
Sprint Zone.
Note: Some Sprint data applications may not work with a Wi-Fi connection present. If
prompted, disable your phone's Wi-Fi feature while using these applications.
Download Sprint ID Packs
1. Tap > . On the Choose your ID screen, tap Get New ID Packs.
2. Scroll down and tap the Sprint category.
3. Tap any of the available Sprint ID Packs and follow the on-screen prompts to install the
Sprint ID Pack.
Apps and Entertainment 93
Note: Once you download and install one of the Sprint ID packs, various Sprint applications
will appear on your Applications screen. When you switch from the Sprint pack to
another ID pack, or choose a new ID pack, the Sprint applications will remain installed
and visible on your Applications screen.
To download and install Sprint apps:
1. Tap > > [application name]. The application will then be downloaded.
2. Follow the instructions to customize your application (such as selecting a favorite team
or driver) or tap to explore your options.
Note: Important Privacy Message – Sprint‘s policies often do not apply to third-party
applications. Third-party applications may access your personal information or
require Sprint to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or
disclose your personal information, check the application provider‘s policies,
which can usually be found on their website. If you aren‘t comfortable with the
third-party application‘s policies, don‘t use the application.
Music
You can play audio files that are stored in your phone's internal storage. Copy audio files from
your computer onto your phone before you open the Music application. The Music Player
application supports audio files in numerous formats.
Google Play Music
Google Play Music lets you browse, shop, and play back songs purchased from the Google
Play Store app, as well as songs you have loaded from your own music library. The music you
choose is automatically stored in your Google Music library and instantly ready to play or
download.
1. Tap > > Play Music.
Note: Learn more about Google Play Music at music.google.com.
Music Player
You can play music and set as ringtone.
1. Tap > > Music.
2. You can select music tracks from the following tabs:
Songs: To browse through your downloaded music library.
Albums: To display your music library sorted by album.
Apps and Entertainment 94
Artists: To display your music library sorted by artist.
Genres: To display your music library sorted by genre.
Playlists: To select a customized playlist you‘ve created.
Folders: To browse for music files using folders.
Nearby devices: To browse music files on other DLNA-certified media servers.
Cloud: To browse music files saved on the cloud.
Note: Tap > Edit tabs to edit the tabs' order.
3. Once you‘ve displayed a list of songs, you can browse through your available titles.
To listen to a song or playlist, tap it to begin playing.
Play a Song
1. Tap > > Music > Songs tab.
2. Select the song you want to play.
Create a Playlist
1. Tap > > Music > Playlists tab.
2. Tap > New playlist.
3. Enter a name and tap OK.
4. Select the songs you want to add to the playlist and tap Add.
Assign a Song as a Ringtone
1. Tap > > Music > Songs tab.
2. Touch and hold a song you‘d like to use as your new ringtone. A context menu is
displayed.
3. Tap Set music as and select Ringtone to set it as the default ringtone or Contact
ringtone to set it as a ringtone for a specific contact.
4. Confirm the song has been successfully assigned by navigating to your phone's ringtone
menu.
Tap > > System settings > Sound > Phone ringtone.
Open the Contact entry and check the Ringtone field.
Apps and Entertainment 95
Back Up Your Downloaded Music Files
Sprint recommends that you back up your downloaded music files to your computer. Although
the downloaded files can only be played on your phone and on your account, backing them up
to your computer lets you access the files in case your phone memory is damaged. (See
Transfer Via PC or Laptop.)
1. Connect your phone to your PC using a USB cable.
2. Use your computer to navigate to phone's Music folder.
3. Select and copy the music files to a folder on your computer‘s hard drive.
YouTube
YouTube™ is a video sharing website on which users can upload and share videos. The site is
used to display a wide variety of user-generated video content, including movie clips, TV clips,
and music videos, aswell as video content such as video blogging, informational shorts and
other original videos.
Note: YouTube is a data-intensive feature. Sprint recommends that you upgrade to an
unlimited data plan to avoid additional data charges.
1. Tap > > YouTube.
2. To search for videos, tap .
3. Enter the text to search for or tap to search by voice.
4. If entering text, tap a suggestion below the search box or tap to search.
5. Scroll through the search results and tap a video to watch it.
6. Tap to return to the previous page.
GPS Navigation
Your phone's built-in GPS capability gives you access to a number of location-based services,
including Maps, ScoutTM by TeleNav, and Navigation.
Google Maps™
You can use Google Maps to find your current location, to view real-time traffic conditions, to get
detailed directions by foot, public transportation, bicycle, or car, and to navigate by using spoken,
turn-by-turn driving instructions using the Google Maps Navigation (beta) service. You can
search on a street map or a satellite image to locate an address or a landmark, and you can
view some locations as if you were strolling down the street. If you join Google Latitude, you can
Apps and Entertainment 96
view your friends' locations on your maps and share your location and other information with
them. There are some locations that Maps does not have information about.
Launch Google Maps
1. Tap > > Maps
Note: Before using any navigation programs, make sure your phone is set to allow location
detection, and then select which sources you want to use.
Tap > > System settings > Location access. Tap the Access to my
location switch and select Wi-Fi & mobile network location and/or GPS
satellites for location sources.
2. Tap . The map centers on a blue arrow that indicates your location. A blue circle
around the arrow indicates that your actual location is with in the circle.
To get an address and additional information for a location:
1. Touch and hold a location on the map. A balloon with the address and a thumbnail from
Street View (if available) opens over the location.
2. Tap the balloon to access additional options.
To utilize Google Maps:
1. Tap > > Maps
If prompted, read the What‘s new message and tap OK.
Apps and Entertainment 97
2. Pinch out or in to zoom in or out of the current map view.
– or –
Tap each icon at the bottom of the screen.
(Search) to search for a location.
(Directions) to get directions.
(Local) to find restaurants, cafes and more.
(Layers) to view locations and additional information overlaid on the map.
To search for a location:
1. While viewing a map, tap .
2. In the search box, enter the place you're looking for.
You can enter an address, a city, or a type of business or establishment. For
example, ―theater in New York.‖
3. Tap . Markers with letter labels indicate search matches on the map.
4. Tap a marker to open a balloon that contains a label. Tap the balloon to open a screen
with more information about the location, as well as options for obtaining directions.
To get directions:
1. While viewing a map, tap .
2. Enter a starting point in the Start point field, or leave as is to allow GPS to find your
location, and your destination in the End point field.
Tap to open a menu with options for selecting an address from your Contacts or a
point that you touch on a map.
To reverse directions, tap > Reverse Start & End.
3. Tap the icon for car, public transit, bicycling, or walking directions.
4. Tap GET DIRECTIONS. The directions to your destination appear as a route.
5. You can choose the directions format:
Tap DIRECTIONS LIST to read directions as text.
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Tap to see turn-by-turn directions.
Tap to launch turn-by-turn GPS Navigation (beta) (if available for your region and
transportation method).
When you're finished, tap > Clear Map to clear the map.
To discover and share places:
1. While viewing a map, tap .
2. Tap a category to begin browsing. Results will appear on the map for the area you're
currently viewing.
3. After discovering a place, you can see the location, get directions, or call.
To add layers for familiar features such as Traffic, Terrain or Google Latitude:
1. While viewing a map, tap . A dialog opens with a list of layers as well as shortcuts to
any recent searches.
2. Tap the layer you'd like to view to place a blue checkmark. You can add multiple layers.
If you turn a layer on, the layer will remain on the map until you specifically turn it off
or clear the map.
3. To clear the map of all layers, tap > Clear Map.
ScoutTM by Telenav
Scout™ by Telenav is a daily personal navigator that helps you get where you‘re going. It lets
you see and hear turn-by-turn directions and it can provide important, personalized information
about traffic and alternate routes.
Get Scout™ by Telenav
1. Tap > > Play Store.
2. Tap APPS > SPRINT > Scout GPS Navigation and follow the prompts to download and
install the app.
Note: Before using any navigation programs, make sure your phone is set to allow location
detection, and then select which sources you want to use.
Tap > > System settings > Location access. Select Wi-Fi & mobile
network location and/or GPS satellites for location sources.
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Select an option and follow the on-screen instructions to take advantage of TeleNav‘s
full suite of features.
Use Scout™ by Telenav
1. Tap > > Downloads tab > Scout.
2. Follow the on-screen instructions to access, launch, and use.
Google Navigation
Another Google Maps navigation application is available on your phone. It uses your current
location (provided by GPS communication to your phone) to provide various location-based
services.
1. Tap > > Navigation.
2. Read the on-screen disclaimer and tap Accept.
3. Choose from the following on-screen options:
Speak destination to use the voice recognition feature to search for matching
locations in your area.
Type destination to manually enter a destination address.
Go home to navigate to your home.
Map to open maps view.
Swipe to the left or right to access get directions to your starred places or contact's
addresses.
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Web and Data
Your phone's data capabilities let you wirelessly access the Internet or your corporate network
through a variety of connections, including Wi-Fi, Sprint 4G, Data Services (Sprint 3G Network),
and Virtual Private Networks (VPN).
This section addresses your phone's data connections and the built-in web browser. Additional
data-related features can be found in Accounts and Messaging, Apps and Entertainment, and
Tools and Calendar.
Connect Wi-Fi
Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to
100 meters, depending on the Wi-Fi router and your surroundings.
To use Wi-Fi on your phone, you must connect to a wireless access point, or hotspot. Some
access points are open and you can simply connect to them without entering any information.
Others are hidden or implement other security features, so you must configure your phone to
connect to them.
Turn off Wi-Fi when you're not using it to extend the life of your battery.
When you connect to a Wi-Fi network, the phone obtains a network address and other
information it needs from the network, using the DHCP protocol. To configure the phone with a
static IP address and other advanced settings, tap > Advanced Wi-Fi from the Wi-Fi
settings menu.
Turn Wi-Fi On and Connect to a Network
Use the Wireless & networks setting menu to enable your phone's Wi-Fi radio and connect to an
available Wi-Fi network.
1. Tap > > System settings > Wi-Fi.
2. Tap the Wi-Fi switch to turn Wi-Fi on and scan for available Wi-Fi networks.
A list of available Wi-Fi networks will be displayed. Secured networks are indicated
by a lock icon.
If the phone finds a network that you have connected to previously, it automatically
connects to it.
3. Tap a network to connect to it.
If the network is secured, you will be prompted to enter a password. (Ask your
network administrator for details.)
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When you're connected to a network, you can tap the network name in the Wi-Fi
settings screen for details about the speed, security, address, and related settings.
To receive notifications when open or secured networks are in range:
By default, when Wi-Fi is on, you receive notifications in the Status Bar when your phone
detects an open Wi-Fi network.
1. Turn on Wi-Fi, if it's not already on.
2. From the Wi-Fi settings screen, tap Network notification and select Open networks or
Any Wi-Fi networks. Select Off if you want to stop receiving notifications.
Add a Wi-Fi Network
You can add a Wi-Fi network manually if it does not broadcast its name (SSID) or if you want to
add a Wi-Fi network when you are out of its range.
To add a secured network, you need to contact the network‘s administrator to obtain the
password or other required security credentials.
1. Turn on Wi-Fi, if it's not already on.
2. From the Wi-Fi settings screen, tap Add network.
3. Enter the Network SSID (name) of the network. If the network is secured, tap the
Security drop-down menu and tap the type of security used for the network.
4. Enter the required passwords and security credentials.
5. Tap Connect.
The phone will connect to the wireless network. Any credentials that you entered are saved, so
you are connected automatically the next time you come within range of this network.
To forget a Wi-Fi network:
You can also make the phone forget about the details of a Wi-Fi network that you have added.
For example, if you don't want the phone to connect to it automatically or if it is a network that
you no longer use.
1. Turn on Wi-Fi, if it's not already on.
2. In the Wi-Fi settings screen, touch and hold the name of the network.
3. Tap Forget network.
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Wi-Fi Direct
Wi-Fi Direct supports a direct connection between Wi-Fi enabled phones without an access
point. Due to the high battery usage of Wi-Fi direct, it is recommended that you plug your phone
into a power outlet while using the Wi-Fi Direct feature.
To turn on Wi-Fi Direct:
1. Tap > > System settings > Wi-Fi > > Wi-Fi Direct.
2. Tap Create Group to create a group.
3. Tap Search to search for available phones.
Data Services
With your Sprint service, you are ready to start enjoying the advantages of data services. This
section will help you learn the basics of using your data services, including managing your user
name, launching a data connection, and navigating the web with your phone.
Important: Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen or on-screen keyboard
may appear unresponsive when in fact they are functioning properly. Allow the
phone some time to process your data usage request.
Your User Name
When you buy your phone and sign up for service, you‘re automatically assigned a user name,
which is typically based on your name and a number, followed by ―@sprintpcs.com.‖ (For
example, the third John Smith to sign up for Sprint data services might have
jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the Nationwide
Sprint Network. Your user name will be automatically programmed into your phone. You don‘t
have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, you must then update the
user name on your phone.
► Tap > > System settings > System updates > Update profile.
Your profile will be automatically updated by the network.
Launch a Web Connection
Launching a web connection is as simple as opening the browser on your phone.
► Tap > > Browser.
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Note: You can connect to the Internet via Mobile network or via Wi-Fi (access by tapping
> System settings > Wi-Fi).
Once the Browser loads, you are directed to the home page.
Tip: To change the default home page, tap > Settings > General > Set homepage.
Note: The Browser automatically launches when a web link is touched from within an email or
text message.
Data Connection Status and Indicators
Your phone notifies you of the current status of your data connection through status icons in the
Status Bar. The following symbols can be displayed:
Your phone is connected to the high-speed 4G Sprint Mobile Broadband Network. When the
signal bands are animated, your phone is scanning and connecting. During data transfer, the
animated icon is not used (for example, when you are opening a web page). When the signal
bands are gray, your phone is connected to the network, signal is weak.
When both the bands and the 4G icon are gray, there is no coverage and you are disconnected
from the 4G network.
Your phone is connected to the high-speed Sprint Mobile Broadband Network(3G/1x). When the
arrows are animated, your phone is transferring data. When the arrows are gray, your phone is
connected to the network but is not currently transferring data. In either state, you can receive
incoming calls.
If you do not see an indicator, your phone does not have a current data connection. To launch a
connection, see Launch a Web Connection.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect and access resources inside a secured local network, such as your corporate
network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login
credentials or install security certificates before you can connect to your company‘s local
network. You can get this information from your network administrator. Before you can initiate a
VPN connection, your phone must first establish a Wi-Fi or data connection. For information
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about setting up and using these connections on your phone, see Launch a Web Connection
and Turn Wi-Fi On and Connect to a Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, follow the
instructions below.
1. Tap > > System settings > Security.
2. Tap Install from storage and browser for desired certificates.
You can then download and install the certificates needed to access your local network. Your
network administrator can tell you how to do this.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Tap > > System settings > More... > VPN.
2. Tap Add VPN network.
Note: A screen lock is required to configure VPN.
3. Configure the settings according to the security details you have obtained from your
network administrator.
4. When finished, tap Save.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect From a VPN
Once you have set up a VPN connection, use the Wireless & networks settings menu to
connect to or disconnect from the VPN.
Connect to a VPN
1. Tap > > System settings > More... > VPN.
2. Tap Basic VPN or LG VPN.
Basic VPN: Sets your phone to use the built-in Android VPN client supporting basic
features.
LG VPN: Sets your phone to use an advanced LG VPN client supporting full IP
Security features and interoperability. You can add an LG VPN network or select
from your list of VPN connections.
3. In the VPNs section, tap the VPN that you want to connect to.
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4. When prompted, enter your login credentials, and then tap Connect. When you are
connected, the VPN connected icon appears in the notification area of the Status Bar.
5. Open the web browser to access resources such as intranet sites on your corporate
network.
Disconnect From a VPN
1. Touch and drag down the Status Bar to open the Notifications Panel.
2. Tap the VPN connection to return to the VPN settings screen, and then tap the VPN
connection to disconnect from it.
When your phone has disconnected from the VPN, the VPN disconnected icon is displayed
in the notification area of the Status Bar.
Browser
Your phone's web browser gives you full access to both mobile and traditional websites on the
go, using data service or Wi-Fi data connections.
Learn to Navigate the Browser
Navigating through menus and websites during a data session is easy once you‘ve learned a
few basics. Here are some tips for getting around:
Scrolling
As with other menus on your phone, you‘ll have to scroll up and down to see everything on
some websites.
To scroll a web page:
► Slide your finger on the screen in the direction you wish to scroll.
Selecting
Once you‘ve learned how to scroll, you can start navigating the web.
To select items or links:
► Simply tap a link or an item.
Links, which are displayed as underlined text, direct you to web pages, select special functions,
or even place calls.
Go Back
To go back one page:
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► Tap on your phone. Repeat this process to keep going back through your recently
visited pages.
Find and Copy Text on a Web Page
To find text on a web page:
1. Tap > Find on page.
2. Enter the text you're looking for.
As you type, the first word with matching characters is highlighted on the screen and
subsequent matches are boxed.
3. Tap to jump to and highlight the previous or next matching word.
To copy text from web page:
1. Open a web page and scroll to the beginning of the text you want to copy
2. Touch and hold the first word of the text you want to copy.
3. Drag either selection tab to expand or reduce the range of selected text.
To cancel the selection, simply tap unselected text or empty area.
4. Tap Copy on the pop-up menu. The text you selected is copied to the clipboard. You
can now use the techniques described in Enter Text With the On-screen Keyboard to
paste the copied text into a text field.
Go to a Specific Website
Follow the instructions to go to a particular website by entering a URL (website address).
1. Tap the URL field (top of the Browser window) and enter a new web address.
As you enter the address, possible matches are displayed. Tap an entry to launch
the desired website.
2. Tap the suggested website.
– or –
Tap Go on the keyboard.
Browser Menu
The Browser menu offers additional options to expand your use of the web on your phone.
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Open the Browser Menu
The Browser menu may be opened anytime you have an active data session, from any page
you are viewing.
► From any open web page, tap .
Options available within the Browser menu include:
● Refresh: Reloads the current web page and displays the most current information.
● Forward: Allow you to go one page backed.
● New tab: Allow you to add new browser tab.
● Bookmarks: Allow you to set up and use custom bookmarks.
● Save to bookmarks: Allows you to save the current page to your bookmarks.
● Homepage: Allow you to go to the homepage.
● History: Allow you to show the history what you visited.
● Share page: Allows you to send a URL via Bluetooth, Email, Gmail, and Messaging.
● Find on page: Allows you to search the current Web page for a word.
● Desktop view: Allows you to view the current page in desktop view.
● Save for offline reading: Allows you to save the current page for reading offline.
● Capture plus: Allow you to captured current web page from top to bottom without
cutting.
● Print: Allow you to print the web page.
● Settings: Allows you to configure and manage your Browser settings.
● Exit: Allows you to completely exit the Browser.
Adjust Browser Settings
You can change the page settings for your browser, including default zoom level, pop-up
blocking, display options, setting your home page, and more.
1. Tap to open the Browser menu.
2. Tap Settings.
3. Select a sub-category and make the desired changes.
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General: Settings for Homepage, Form auto fill and Auto-fill text.
Privacy & Security: Settings for managing personal data from web browsing and
usage.
Accessibility: Adjust the text size and rendering options.
Advanced: Adjust JavaScript and other web content settings.
Bandwidth management: Settings for Search result preloading and Load images.
Set the Browser Home Page
Customize your web experience by setting your browser's home page.
1. Tap to open the Browser menu.
2. Tap Settings > General > Set homepage.
3. Select one of the available options and enter the necessary information.
Reset the Browser to Default
1. Tap to open the Browser menu.
2. Tap Settings > Advanced > Reset to default.
3. Tap Yes to complete the process.
Create Website Settings
You can create settings for individual websites.
1. Tap to open the Browser menu.
2. Tap Settings > Advanced > Website settings. These advanced settings that can be
configured for individual sites (ex: Clear location access).
3. Tap OK to complete the process.
Create Bookmarks
Make browsing easier by setting up and using custom bookmarks.
You can bookmark web pages so that you can quickly return to them.
1. From any open web page, tap to open the option menu.
2. Tap Bookmarks. Three tabs are revealed:
Bookmarks: Displays a list of your current bookmarks.
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History: Displays a record of your browsing history. These records are organized
into folders such as: Today, Yesterday, 5 days ago, and 1 month ago.
Saved pages: Displays the pages you've saved for offline reading.
3. In the Bookmarks tab, tap > Add bookmark.
4. Enter a descriptive name and URL for the new bookmark.
5. Tap OK to store the new entry to your Bookmarks list.
Create Bookmarks from Other Tabs
1. From any open web page, tap to open the option menu and tap Bookmarks.
2. Tap the History tab.
3. Tap the star icon adjacent to a web page entry. Enter the desired information and tap
OK.
– or –
Touch and hold an entry from the list to display a context menu. Then, tap Save to
bookmarks to add the selected entry to your current list of bookmarks.
Create a New Home Page
1. From any open web page, tap to open the option menu and tap Bookmarks.
2. Tap either the Bookmarks or History tab.
3. Touch and hold an entry from the list to display a context menu.
4. Tap Set as homepage to assign the selected entry as your new homepage.
Add Bookmarks to Your Home Screen
1. From any open web page, tap to open the option menu and tap Bookmarks.
2. Touch and hold an existing entry from the list to display a context menu.
3. Tap Add shortcut to home to add the selected entry to your Home screen.
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Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone
comes with a 13 megapixel camera with an autofocus feature that lets you capture sharp
pictures and videos.
You can take pictures and record videos using the Camera application. You can also view your
pictures and videos with the Gallery application.
Note: Be sure to clean the protective lens cover with a microfiber cloth before taking pictures.
A lens cover with smudges from fingers can cause blurry pictures with a "halo" effect.
Take Pictures
Taking pictures with your phone's built-in camera is as simple as choosing a subject, pointing
the lens, and pressing a button.
To take a picture:
1. Tap > > Camera to activate camera mode. (Additional camera options are
available through the camera settings page. See Camera Settings for more information.)
2. Frame your subject on the screen.
3. Tap the subject on the screen to focus on it. A green square around the subject indicates
that the camera has focused.
4. Tap until the shutter sounds. Your phone automatically saves the picture to the
internal storage.
Camera Settings
From the camera mode, tap each icon to adjust the following camera settings.
● Flash Taps to turn the flash On, Off or set it to Auto.
● Swap camera to swap between the rear camera lens and the front camera lens.
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● Camera mode to select the shot mode from: Normal, Shot & Clear, Dynamic
tone (HDR), Panorama, VR panorama, Burst shot, Beauty shot, Dual camera, Time
catch shot, Intelligent auto, Sports, and Night.
Normal: Captures a normal photo shot.
Shot & Clear: Removes any moving objects from the photo.
Dynamic tone (HDR): Combines photos taken at multiple exposures into one
optimal photo to get a better photo in tricky lighting situations.
Panorama: Creates a wide photo of a panoramic view. Hold the phone horizontally,
press the shutter to start and slowly sweep the camera across the scene.
VR panorama: Creates a wide photo of a vertical panoramic view as well as a
horizontal one. Hold the phone horizontally, press the shutter to start and fit the focus
area to blue guide line to take phone. Move the camera to catch another focus area
and take photos. The photos will come together into one image.
Burst shot: Takes up to 20 shots quickly by pressing and holding the shutter.
Beauty shot: Makes facial skin look brighter and smoother.
Dual camera: Captures a photo using both of camera lens. Press and hold the small
screen to resize or move it.
Time catch shot: Captures the missing moment before pressing the shutter .
Intelligent auto: Automatically identifies the scene's characteristics and adjusts
aperture, shutter speed, options to take a photo.
Sports: Captures fast-moving images.
Night: Captures photos in dark areas.
● Settings to adjust the following camera settings.
Cheese shutter: Allows you to take pictures with voice commands. When on, you
just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture.
Brightness: Adjusts the brightness setting compatible with the environment.
Focus: Set a focus mode. Choose from Auto, Manual or Face tracking.
Image size: Set the size of your picture. Choose from 13M(4160x3120),
W10M(4160x2340), 8M(3264x2448), or 1M(1280x960).
ISO: Control the camera's sensitivity to light. Choose from Auto (default), 100, 200,
400, or 800.
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White balance: Select how the camera adjusts colors in different kinds of light in
order to achieve the most natural-looking colors for your pictures. Choose from Auto,
Incandescent, Sunny, Fluorescent, or Cloudy.
Color effect: Apply different color effects to your pictures. Choose from None, Mono,
Sepia, or Negative.
Timer: Set your camera's timer. This is ideal if you want to be a part of the picture.
Auto review: Set whether to view the picture that was just taken. Choose from Off
(default), On, 2 sec, or 5 sec.
Geotagging: Use your phone's location-based services. Take pictures wherever you
are and tag them with the location. If you upload tagged pictures to a blog that
supports geotagging, you can see the pictures displayed on a map.
Shutter sound: Adjust the sound the shutter makes when taking a picture.
Volume key: Set how to use the volume key. Choose from Capture or Zoom.
Help: Allows you to learn how a function works. This icon will provide you with a
quick guide.
Reset: Restore all camera default settings.
Multi-point Autofocus
When you take a picture, the Multi-point Auto Focus (AF) function will operate automatically and
will allow you to see a clear image.
Super Zooming
You can use a zoom up to 8 times while taking pictures.
Tip: This function operates automatically while zooming in and out.
Note: Use a steady hand. This feature does not work with some functions
Objects can be overlapped when taking a picture of fast-moving subjects.
Shot & Clear
The Shot & Clear feature allows you to remove interfering objects from pictures.
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1. Open the Camera application.
2. Tap > Shot & Clear.
3. Tap to take the picture.
4. Tap the outlined objects you want to removed.
5. Tap to save the picture.
Note: Please take a picture without moving the camera.
This function may not be supported if the moving object's color and the background color
are similar.
This function may not be supported if the moving object's size is too small or too big.
This function may not be supported if the object's movement is small.
When there are too many moving objects, only a part of the movement can be detected.
View Your Pictures
The Gallery is where you can access the Gallery of stored camera images. You can view them
in a slideshow, share them with your friends, and delete and edit them.
1. Tap > > Gallery.
2. Select a location and tap an image to view your picture.
Gallery Options
The Gallery application presents the pictures and videos in your internal storage, including
those you‘ve taken with the Camera application and those you downloaded from the web or
other locations.
If you have one of your phone's Google™ Accounts, you‘ll also see your Picasa web albums in
Gallery.
1. Tap > > Gallery to view the images stored in the internal storage.
Drag left or right to view more albums.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a picture in an album to view it.
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Tap a picture group again to reveal the following icons:
• SmartShare: Shares the picture with DLNA certified devices.
• Camera: Opens the Camera.
• Share: You can share the picture via various methods such as Messaging or
Bluetooth.
• Delete: Deletes the picture.
Tap for the following options: Set image as, Move, Copy, Copy to Clip Tray,
Rename, Rotate left, Rotate right, Crop, Edit, Slideshow, Add location, Print,
and Details.
Tap to return to the previous screen.
Assign Pictures
After taking a picture, assign it as a picture ID for a Contacts entry or as the Home screen
background image (wallpaper).
1. Tap > > Gallery.
2. Tap an album and tap an image to view it.
3. With the picture displayed, tap > Set image as.
4. Select an option.
Contact photo to assign the picture to a Contact entry as a picture ID. Tap an entry
from Contacts, crop the image and tap OK to assign the picture.
Home screen wallpaper to assign the picture as a background image, crop the
image and tap OK to assign the picture.
Lock screen wallpaper to assign the picture as a background image for your lock
screen.
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Record Videos
In addition to taking pictures, you can record, view, and send videos with your phone's built-in
video camera.
1. Tap > > Camera.
2. Tap to switch to Camcorder mode.
3. Select MMS video to record a short video for email or messaging or Long video.
4. Point the lens to frame the scene where you want to start.
5. Tap to start recording the video. The length of the recording is displayed on the
bottom left part of the screen.
Note: Tap to take pictures while recording video.
6. Tap to pause recording video. You can resume recording again tapping .
– or –
Tap to stop recording. Your video will be automatically saved to the Gallery.
Video Settings
From video mode, tap each icon to adjust the following camcorder settings.
● Flash Taps to turn the flash On, Off or set it to Auto.
● Swap camera to swap between the rear camera lens and the front camera lens.
● Recording mode to select the recording mode to Normal, Live effect, Dual
recording, and Tracking zoom.
Normal: Records a normal video.
Live effect: Provides various visual effects when recording a video.
Dual recording: Records a video using both of the front and rear cameras at the
same time. Press and hold the small screen to resize or move it.
Tracking zoom: Defines focus to enlarge before taking a video. Press and hold the
small screen to resize or move it.
● Settings to adjust the following video settings.
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Audio zoom: Allows you to zoom in a certain area to increase sound sensitivity and
decrease noise. Available only in landscape view.
Video size: Set the size of your video. Choose from Full HD 60fps (1920x1080),
Full HD 30fps (1920x1080), HD (1280x720), QVGA(320x240), QCIF(176x144).
Brightness: Adjust the brightness setting compatible with the environment.
White Balance: Select how the camcorder adjusts colors in different kinds of light in
order to achieve the most natural-looking colors for your videos. Choose from Auto,
Incandescent, Sunny, Fluorescent, or Cloudy.
Color effect: Apply different color effects to your videos. Choose from None, Mono,
Sepia, or Negative.
Auto review: Enable auto review of your video.
Geotagging: Use your phone's location-based services. Take pictures wherever you
are and tag them with the location. If you upload tagged pictures to a blog that
supports geotagging, you can see the pictures displayed on a map.
Volume key: Set how to use the volume key. Choose from Record or Zoom.
Help: Allows you to learn how a function works. This icon will provide you with a
quick guide.
Reset: Restore all video camera default settings.
Dual Recording
The Dual Recording feature allows you to record videos with the front and rear cameras at the
same time.
1. Open the Camera application.
2. Change to video mode and tap > Dual recording.
3. Touch to start dual recording.
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Note: Drag the small screen to move it to your desired location.
Touch and hold the small screen to resize it.
Tap on the small screen to switch screens.
Tap to change small window's frame.
4. Touch to stop dual recording.
Tracking Zoom
Defines focus to enlarge before taking a video. Press and hold the small screen to resize or
move it.
1. Open the Camera application.
2. Change to video mode and tap > Tracking zoom.
3. Set the magnifying glass to the desired area of the video you want to enlarge.
4. Touch to start recording.
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5. Touch to stop recording.
Note: Drag the small screen to move it to your desired location.
Touch and hold the small screen to resize it.
This function may not be done depending on the object.
Audio Zoom
Increase sound sensitivity in zooming area and decrease noise when recording.
1. Open the Camera application.
2. Change to video mode, tap > Audio zoom > On.
3. Tap to start recording.
4. Zoom in a certain area to increase sound sensitivity and decrease noise.
Note: Available only in landscape view.
5. Tap to stop recording.
Tracking Focus
The Tracking Focus feature allows you to record videos tracking and focusing the object that
you select automatically.
1. Open the Camera application.
2. Change to video mode and tap to start recording.
3. Tap on the subject in the preview screen to track it.
4. Tap to refine the focus.
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Video Gallery Options
The Gallery is where you can access the Gallery of stored video images. You can view them,
share them with your friends, and delete and edit them.
1. Tap > > Gallery to view the videos stored in internal storage.
Scroll left or right to view more albums.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a video to view it. You can access the following options:
Audio Zoom: Increases the volume at selected area during video playback.
Track Zoom: Selects an object on the screen and play video expending it.
QSlide: Enables an overlay on your phone's display for easy multitasking.
SmartShare: Shares media files with DLNA certified devices.
Lock/Unlock: Locks the touch keys to prevent unintentional touches.
Screen ratio: Allows you to adjust the screen ratio.
Captures a screen shot while playing a video.
Tap to access Subtitle, Play speed, Share, Trim, Delete, Settings, Details,
and Help options.
Play a Video
1. Tap > > Gallery to view videos stored in the internal storage.
Scroll left or right to view more albums.
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2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a video in an album to play.
Tap the video to view the playback controls.
Live Zoom
Live Zoom allows you to zoom in or zoom out on a portion of a video that is being played to
make the desired section appear larger or smaller.
When viewing a video, use your index finger and thumb in a pinching or spreading motion to
zoom in or out.
Note: While a video is playing, slide the screen up or down to adjust the screen brightness.
While playing a video, slide the screen left or right to rewind or fast-forward.
Do not press too hard; the touch screen is sensitive enough to pick up a light, but firm
touch.
Dual Play
Dual Play (connected wired or wirelessly to two displays) can be run on a different screen.
Note: Connect two devices using wired (Slimport-HDMI) cable or a wirelessly (Miracast).
The connectable device can be a TV or a monitor supported by an HDMI cable or
Miracast.
The Gallery, Videos, Polaris Viewer 5 is supported on Dual Play.
Tap once when two displays are a different status (i.e. the monitor is playing a
video and your phone's video app is displaying empty screen), then Dual Play will start.
Video contents cannot be supported by Dual Play.
Dual Play operates at 1280X720 or higher display resolution.
Video Editor
The Video Editor application allows you to create and edit video files using the videos (and
photos) stored on the phone.
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Note: The Video Editor application supports only photos or videos which were recorded using
this device.
Opening the Video Editor Application
► From the Home screen, tap > Video Editor.
Project List Screen
Project Options
► New : Tap to create a new project.
► Share : Tap to share the video project with other applications, such as YouTube.
► Export : Tap to export the finished project to play in other applications.
► Delete : Tap to delete the video project.
► Help : Tap to view the help information on using this feature.
Project Edit Screen
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► List : Tap to exit the Project edit screen and access the project list screen. The
current project is saved automatically.
► Play : Tap to play the video.
► Undo : Tap to remove the last action.
► Redo : Tap to redo the previously removed action.
► Style : Tap to select the video style to quickly and easily make a high-quality video.
► Text : Tap to add text to a video or image clip.
► Split : Tap to split the selected video clip into two section.
► Add : Tap to add additional video, images, or audio clips.
Using the Video editor
Zoom in or out of the timeline
Use the pinch-to-zoom gesture to change the timeline view. Pinch out to zoom in or pinch in to
zoom out within the timeline.
Move or delete a clip
Touch and hold a clip, then drag it to a new location (or to the trash can icon to delete it).
Trim a clip
Tap a clip to display the trim bars. Drag the trim bars to shorten or lengthen the clip.
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Tools and Calendar
Learn how to use many of your phone's productivity-enhancing features.
QSlide
The QSlide function enables an overlay on your phone's display for easy multitasking.
1. While using an app that supports QSlide, tap to access QSlide.
– or –
Open the Notifications Panel and touch an app from the QSlide apps section.
2. Use the slider to adjust the transparency of the overlay.
3. You can make a call, or choose other phone options.
4. Tap to exit the QSlide function.
Note: The QSlide function can support up to two windows at the same time.
QuickRemote
QuickRemote turns your phone into a Universal Remote for your home TV, cable box, audio
system, DVD/Blu-ray players, air conditioner and projector.
1. From the Home screen, tap > QuickRemote > .
– or –
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Touch and slide the Status Bar downwards and touch > ADD REMOTE.
2. Select the type and brand of device, then follow the on-screen instructions to configure
the device(s).
Tip: To quickly use the QuickRemote feature, touch and slide the Status Bar downward and
tap on the Quick Settings bar to activate it.
Touch the Menu Key to select Magic Remote setting, Edit remote name, Learn
remote, Move remote, Delete remote, Edit room, Settings, and Help.
Note: QuickRemote features an ordinary remote control and infrared (IR) signals to operate
the same way. Therefore, be careful not to cover the infrared sensor when you use the
QuickRemote feature. This function may not be supported depending on the model, the
manufacturer or service company.
Universal Remote
You can create your own personalized universal remote and choose where to place all of the
buttons.
1. From the Home screen tap > QuickRemote.
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2. Tap > Universal remote.
3. Enter the Remote name and touch OK.
4. Place the buttons you want on the remote at the desired location and tap Next.
Note:
< Wrong > < Correct >
5. Tap the button to be learned.
6. Point original remote 4 inches away from the IR receiver at the top of the phone.
7. Press and hold the button on the original remote for 2 seconds.
QuickTranslator
Simply aim the camera of your smart phone at the foreign sentence you want to understand.
You can get the real-time translation anywhere and anytime. You can buy additional dictionaries
for offline translation from the Google Play Store.
1. From the Home screen tap > QuickTranslator.
2. Tap , Word, Line or Block.
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3. Hold the phone toward the subject you want to translate for a few seconds.
Note: Only one dictionary is provided free of charge. Additional dictionaries must be purchased.
Please select the dictionary you would like to install as your complimentary dictionary.
Note: There may be a difference in the rate of recognization depending on the size, font, color,
brightness and angle of the letters that need to be translated.
VuTalk
With the VuTalk feature, you can make an interactive and more creative notes with the other
party. Visual communication is possible while sharing a photo, or a map.
Note: Only available with devices that support this feature as well.
You can use the VuTalk feature during a call.
The screen will lock if there is no input.
Requires data connection. Data charge will apply to both phones.
VuTalk registration is required before use.
1. From the Home screen, tap > Contacts.
2. Tap .
Note: You can also register VuTalk service while you are in a call.
3. Tap the checkmark boxes to agree to the LG apps terms and conditions and the privacy
policy and tap OK (if necessary).
VuTalk Settings
1. From the Home screen, tap > Contacts.
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2. Tap > VuTalk settings.
3. Set the following options as your preferences.
Notification sound: Select the desired notification sound.
Vibrate: Select the desired vibrate type.
Show request popup: Checkmark this option to display a pop-up when a VuTalk
request is received.
Contact sync: Checkmark this option to sync contacts.
Communicate Visually with VuTalk
1. From the Home screen, tap > Contacts.
2. Tap to display only the contacts who use the VuTalk feature.
3. Tap a contact to start VuTalk with.
4. In the contact's details screen, tap .
After the other party accepts your VuTalk request, you can start VuTalk with him/her.
5. Tap to attach a photo, take a new photo, map view, or a sticker.
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6. When you finish VuTalk, tap or to exit the VuTalk feature.
The created VuTalk screen is stored in Notebook.
Note: If you tap and go back to the Home screen, the VuTalk feature still runs in the
background.
Voice Mate
You can ask Voice Mate to perform phone functions using your voice, such as calling a contact,
setting alarms or searching the web. Just use the Speak button on the bottom of the display to
say what you want to ask.
Note: You can use the Voice Mate after agreeing both of End User License Agreement and
Privacy policy.
You can view examples of various commands by swiping the Voice Mate main screen to
the left.
You can also launch the Voice Mate app by accessing the Quick Access items.
Use Voice Mate
1. Tap > > Voice Mate.
2. When Speak button is enabled, say what you want to ask.
Tip: Use Voice Mate in a quiet environment so it can accurately recognize your commands
Voice Mate Setting
1. Tap > > Voice Mate.
2. Tap > Settings.
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Skip confirmation: Tap a checkmark to make a call without confirmation when the
exact name or number searched for is found.
Voice feedback: Tap a checkmark to activate voice feedback for the answer which
is always provided via ear set.
User name: If a user name is set, Voice Mate will recognize the user name.
Save events to: Allows you to save events to the phone or your Google account.
Voice activation: Tap a checkmark to activate the Speak button by saying voice
launch command.
Button vibration: Tap a checkmark to vibrate whens the Speak button is tapped.
Voice launch command: Set the voice launch command from LG Mobile or Hello
Genie.
Voice launch when charging: Tap a checkmark to open Voice Mate while charging
with screen on.
Voice launch on Lock screen: Tap a checkmark to open Voice Mate on Lock
screen.
Skip Lock screen: Tap a checkmark to skip Face Unlock, Pattern, PIN or Password
when opening Voice Mate via voice launch command on Lock screen.
Facebook: Set the Facebook account for Voice Mate.
Twitter: Set the Twitter account for Voice Mate.
QuickMemo
The QuickMemo feature allows you to create memos and capture screen shots. You can use
QuickMemo to easily and efficiently create memos during a call, with a saved picture or on the
current phone screen.
1. Access QuickMemo from the Quick Access items
– or –
While viewing the screen you want to capture and create a memo on, slide the Status
Bar down and tap .
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2. Create a memo using the following options:
: Tap to enable an overlay on your phone's display for easy multi-tasking while
keeping the memo in the background.
Note: Tap to exit the overlay mode and go back to the QuickMemo.
: Tap to select whether to use the background screen or not use it.
: Tap to undo the most recent action.
: Tap to redo the most recently deleted action.
: Tap to select the pen type and color.
: Tap to use the eraser to erase the memo that you created.
: Tap to share the memo with others via any of the available applications.
: Tap to save the memo youve created.
Note: Please use a fingertip while using the QuickMemo feature. Do not use your fingernail.
3. After capturing the screen, tap . You can crop the screen using the triangles in
each corner.
4. Tap to show the Edit menu and tap to save the current memo.
5. Tap Notebook or Gallery to select where to save the QuickMemo.
Discard QuickMemos:
► Tap until you exit QuickMemo.
View the Saved QuickMemo
Your QuickMemos can be saved in the Notebook application or in the Gallery application.
To view QuickMemos saved in one of your notebooks:
► Tap > > Notebook and select the QuickMemo note.
To view QuickMemos saved in your Gallery:
► Tap > > Gallery and select the QuickMemo album.
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Notebook
Notebook can make your own notes using handwriting tools or attaching preferred multimedia
files. With the Notebook application, you can manage and personalize a wide variety of
information.
To make and decorate a notebook:
1. Tap > > Notebook.
2. Tap New note to create a note.
3. Make or create a note using the available tools.
/ Read only/Edit mode: Tap to view the note in read-only mode and
prevent any unintentional drawings. To go back to the Edit mode, tap .
/ Undo/Redo: Undo and redo the previous actions.
Text: Tap to select the font type size and color. Then, tap any place where you
want to enter text on the white paper.
Pen: Tap to select the pen type, thickness, opacity and color. Then draw a
picture.
Eraser: Tap to select the eraser. Tap Clear all to clear up.
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Insert: Tap to attach multimedia files from Sticker, Image, Take photo, Video,
Record video, Audio, Record voice, Location, Date and time, or Schedule.
Lock/Unlock the Front Keys: Tap to lock or unlock the front keys ( , ,
).
Zoom note: Tap to open the zoom box for a detailed note. To close the zoom box,
tap again.
4. Tap to save the note.
5. Tap to send the note via Gmail, Email, or other apps. Then, complete as necessary.
Calendar
With the Calendar application you can view the events you have scheduled in the coming days,
weeks, or months.
Open the Calendar
► Tap > > Calendar. If you have created or subscribed to more than one
calendar through Google CalendarTM on the web, events from each calendar are
displayed in a different color. (For information about which calendars are displayed on
your phone, see Display and Synchronize Calendars.)
Note: To go to any day in any Calendar view, tap > Go to date.
Change Calendar View
You can change the calendar view.
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► Tap > Day, Week, Month, Year, Agenda, Life Square. Each view displays the
events in your calendar for the period of time that you specify.
Day View
Week View
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Month View
Year View
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Agenda View
View Event Details
You can view more information about an event in a number of ways, depending on the current
view.
► In Agenda, Day, Week view, or Month view, tap an event to view its details.
Create an Event
You can use the Calendar tool on your phone to create events that appear on your Phone and
in your Google Calendar on the web.
1. Open the Calendar, and tap .
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You can also touch and hold a spot in Day, Week, or Month view to open the new
event screen with that day and time already entered.
2. Add details about the event.
Enter a name, and other optional details about the event, just as you would on
Google Calendar (on the web). If you have more than one calendar, you can choose
the calendar to which to add the event. Tap to add more reminders.(See Set an
Event Reminder.)
3. Invite guests to the event.
In the Guests field, enter the email addresses of everyone you want to invite to the
event. Separate multiple addresses with commas ( , ). If the people to whom you
send invitations use Google Calendar, they'll receive an invitation through their
Google Calendar and by email.
4. Scroll to the bottom of the screen and tap Save.
The event will be added to your Calendar. You can also access and configure the
event from Google Calendar on the web.
Edit or Delete an Event
You can edit or delete an event that you created on the phone or on the web. You can also edit
or delete events created by others, if they have given you permission.
Edit an Event
1. Open Calendar and tap the event to open it. (See View Event Details.)
2. Tap . (For information on how to create or change event information, see Create an
Event.)
3. Make your changes to the event.
4. Tap Save.
Delete an Event
► Tap an event to view the event details. Then, tap . Tap OK to confirm.
Set an Event Reminder
You can set one or more reminders for an event, whether or not you created the event or have
permission to edit its other details.
1. Open Calendar and tap the event to open it. (See View Event Details.)
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2. Tap Add reminder to add a reminder.
3. Tap the reminder time to display a pop-up menu and choose your desired setting.
At the designated time, you will receive a notification to remind you about the event
(See Respond to an Event Reminder.). You can also use Google Calendar (on the
web) to configure additional reminders.
Delete an Event Reminder
1. Open Calendar and tap the event to open it.
2. Tap to remove a reminder.
Respond to an Event Reminder
If you set a reminder for an event, the reminder notification appears in the Status Bar when the
reminder time arrives. (See Notifications Panel.)
1. If you receive notifications in the Status Bar, drag the Notifications Panel down to your
notifications. Tap the event notification to open the list of Calendar notifications.
2. Tap an event in the Calendar Notifications list to view more information about that event.
3. Tap Snooze in the Calendar Notifications list to receive the reminder again 5 minutes
later.
– or –
Tap Dismiss in the Calendar Notifications list to delete all reminders in the list.
4. Tap when viewing the Calendar Notifications list to keep the reminders. The
reminders will remain in the Status Bar.
Display and Synchronize Calendars
Initially, all calendars that you create or subscribe to through Google Calendar on the web are
also displayed in the Calendar application on your phone. You can select which calendars to
show or hide on the phone, and which to keep synchronized.
(For more information, see Synchronize Accounts.)
Only the calendars that you've created or subscribed to on the web are shown in the Calendars
list.
To select calendars to display:
1. Tap > Calendars to display.
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2. Checkmark the desired accounts to display those calendars.
Change Calendar Settings
You can change the settings for how the Calendar application displays events and how it
notifies you of upcoming events.
► Open the Calendar, and tap > Settings > Calendar view settings.
Hide declined events: When checkmarked, declined events so that they are not
displayed in your calendar views. Tap to remove the checkmark and display all
events in your calendar views.
Month view style: Choose how you want to display month view.
Show week number: Displays the week number out of the year.
Week starts on: Opens a dialog box to configure from when the week starts on.
Use home time zone: When checkmarked, the phone displays calendars and event
times in your home time zone when traveling.
Home time zone: Opens a dialog where you can set the time zone to use in
Calendar when you're traveling, if you have the Use home time zone setting
checked.
Clear search history: Allows you to remove all the searches you have performed.
► Open the Calendar, and tap > Settings > Reminder settings.
Notifications: Checkmark to allow notifications of new events. When Notifications is
set, you can select the notification type, notification sound, vibrate or vibrate type,
and whether to pop-up the notification or not.
Default reminder time: Allows you to select the default time set for event reminders.
Quick responses: Edit default responses when emailing guests.
Folders
Folders allow you to organize other Home screen shortcuts and icons, or folders that contain all
your contacts, contacts with phone numbers, or starred contacts. Your folder's contents are kept
up to date automatically. Organizing in folders can create space to add more shortcuts, widgets,
or applications on the Home screen.
Add a Folder
1. Drag and drop an app icon over another app icon.
2. A folder will be created with both app icons in it.
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Rename a Folder
1. Tap the folder icon to open it.
2. Tap .
3. Enter the new folder name and tap OK.
Note: You can also change the folder color.
Organize Items in a Folder
► Just drag a shortcut, an icon, or a folder and drop in a folder.
Alarm/Clock
You can use Alarm/Clock application to monitor several types of information at once, in addition
to the current date and time.
Open the Alarm
The Alarm/Clock application also allows you to set alarms.
1. Tap > > Alarm/Clock.
2. Tap an existing alarm to change its time and other attributes or tap Add alarm to
add a new one.
3. Set the time of the alarm. You can change the time by scrolling up/down the hour and
minute and AM/PM field or tap the hour and minutes fields to enter the time with the
keyboard.
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4. Tap Repeat to set the days when you want the alarm to sound. (If you don't set a repeat,
the alarm will only sound on the assigned day.)
5. Tap Snooze duration to open a dialog box to set the amount of time to wait before
sounding the alarm again if it is not dismissed. You can set the alarm to ring repeatedly
from 5 minutes up to 1 hour.
6. Tap Vibration to have the phone vibrate, in addition to playing the ringtone.
7. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you
select it.
8. Slide the button on the Alarm volume slider to the right to increase the alarm volume
and to the left to decrease it.
9. Tap Auto app starter to set the application you want to automatically open when you
stop the alarm.
10. Tap Puzzle lock to checkmark the setting, which requires you to wake up enough to
solve a simple puzzle to dismiss the alarm.
11. Tap Memo to enter a name for the alarm.
12. When you're finished, tap Save.
Change Alarm/Clock Settings
1. Tap > > Alarm/Clock.
2. Tap > Settings.
3. You can set the following options:
Alarm in silent mode: Tap to place a checkmark and allow your phone to play
alarms even when it is in Silent mode.
Volume button behavior: Allows you to set the desired behavior of the volume
buttons when pressed during an alarm.
Puzzle lock: Allows you to choose the puzzle type to use during the puzzle lock.
Vibrate type: Allows you to set the vibrate type.
Set a Timer
1. Tap > > Alarm/Clock > Timer tab.
2. Tap the Hour/Minute/Second sections to set the timer.
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3. Tap to set the following options:
Vibration: Set the phone vibrate along with the alert sound. (A blue checkmark
appears.)
Alert sound: Select the alert sound.
Alert volume: Set the alert volume.
4. Tap .
Set World Clock
1. Tap > > Alarm/Clock > World clock tab.
2. Tap to add a city.
3. Enter the city name in the search field and tap Done on the keyboard.
As you enter letters, the cities which starts from the letters are displayed.
– or –
Scroll through the cities list and tap the city.
4. You can add cities as many as you want. Repeat steps 2 and 3.
Play Stopwatch
1. Tap > > Alarm/Clock > Stopwatch tab.
2. Tap to start stopwatch time.
3. Tap to stop the stopwatch.
While measuring time, tap to view lap times.
Tasks
You can add your tasks in Tasks application and synchronize with MS Exchange account.
Synchronize MS Exchange
1. Tap > > System settings > Accounts & sync.
2. Tap Add account.
3. Tap Microsoft Exchange to enter your email address and password information.
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For further information about adding a Microsoft Exchange account, see Set Up a
Corporate Email.
4. Make sure that you place a checkmark on Sync Tasks.
Add a Task
1. Tap > > Tasks.
2. Tap to add a new task.
3. Tap Tasks and select the account to save the task to.
4. Enter the corresponding information on each field and tap Save.
Tasks Options
1. Tap > > Tasks.
2. The following options are available.
: Tap to view All tasks or tasks from individual accounts.
: Tap to search for tasks.
: Tap to create a new task.
– or –
Tap to access the following options.
Sync now: Tap to sync your Microsoft Exchange account tasks.
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Sort by: Allows you to sort tasks by Due date, Priority and Creation order.
Delete: Allows you to delete tasks.
View completed tasks: Allows you to view tasks completed.
Lists to display: Allows you to select the display option.
Settings: Allows you to set the following settings.
• Notifications: Allows you to enable or disable reminder notifications.
• Notification sound: Allows you to set the reminder notification sound.
• Vibrate: Allows you to set the vibrate setting for reminder notifications.
• Pop-up notification: Checkmark to display a pop-up reminder notification.
• Add account: Allows you to add an account.
– or –
The following options are available when you touch and hold a task in the tasks list.
Edit: Allows you to edit the task.
Move: Allows you to move the task to another list.
Delete: Allows you to delete the task.
Share: Allows you to share the task with others.
Calculator
You can use the Calculator application to solve math problems.
1. Tap > > Calculator.
2. Enter numbers and arithmetic operators on the screen.
Tap to use the QSlide for easy multitasking.
Touch and hold the Calculator‘s display to open a menu where you can copy what
you‘ve entered and access other tools.
Tap to delete the last number or operator you entered. Touch and hold to
delete numbers repeatedly.
Tap to open an Options menu to view your calculation(s) history or change
panels between Scientific and Basic or Settings.
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Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a
number of Bluetooth phones, such as headsets and hands-free car kits, Bluetooth-enabled
handhelds, computers, printers, and wireless phones. The Bluetooth communication range is
usually up to approximately 30 feet.
Turn Bluetooth On and Off
By default, your phone‘s Bluetooth feature is set to Off. Turning Bluetooth on makes your phone
―discoverable‖ by other in-range Bluetooth phones.
Note: Activating Bluetooth can drain your battery faster and reduce your available usage times.
To conserve your phone‘s battery, turn off Bluetooth when not in use. Always turn off
your Bluetooth when you are in locations that prohibit its use.
Turn Bluetooth On
1. Tap > > System settings > Bluetooth.
2. Tap to activate the feature. When active, appears within the Status Bar.
Turn Bluetooth Off
1. Tap > > System settings > Bluetooth.
2. Tap to deactivate Bluetooth.
Bluetooth Status Indicators
The following icons show your Bluetooth connection status at a glance:
– Bluetooth is active
– Bluetooth is connected
Bluetooth Settings Menu
The Bluetooth settings menu allows you to set up many of the characteristics of your phone's
Bluetooth service.
Includes the following:
● Entering or changing the name your phone uses for Bluetooth communication
● Setting your phone's visibility (or ―discoverability”) for other Bluetooth phones
To access the Bluetooth Settings menu:
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1. Tap > > System settings > Bluetooth.
2. Tap to activate the feature. When active, appears within the Status Bar.
3. Set the following Bluetooth options:
LS995: Tap to place a checkmark and make your phone visible to other phones for
pairing and communication. Tap again to uncheck and make your phone invisible.
Note: Your phone is visible for up to 2 minutes. This value appears as a countdown within this
field. You can change the visibility timeout. From the Bluetooth settings screen, tap
> Visibility timeout, then tap your preference.
4. Tap Search for devices at the bottom of the screen to search for in-range Bluetooth-
compatible devices. Make sure the target device is set to be discoverable.
Pairing Bluetooth Devices
The Bluetooth pairing process allows you to establish trusted connections between your phone
and another Bluetooth device. When you pair devices, they share a passkey, allowing for fast,
secure connections while bypassing the discovery and authentication process.
Pair Your Phone
1. Verify your Bluetooth is active.
2. From the Bluetooth settings page, tap LS995 to make your phone visible. Your phone
must be visible to successfully pair with an external device.
3. Tap Search for devices. (Your phone will display a list of discovered in-range Bluetooth
devices.)
4. Tap a device from the list to initiate pairing.
5. Depending on the device, you might have to tap Pair to accept the passkey (if they
match), confirm matching passkeys, or enter the passkey or PIN Code.
6. Tap Done > OK if you entered a passkey or PIN code.
7. The external device will then have to accept the connection and enter your phone‘s PIN
code.
Note: Due to different specifications and features of other Bluetooth-compatible phones,
display and operations may be different, and functions such as transfer or exchange
may not be possible with all Bluetooth compatible phones.
Pairing between two Bluetooth phones is a one-time process. Once a pairing has been
created, the phones will continue to recognize their partnership and exchange
information without having to re-enter a passcode again.
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Disconnect a Paired Phone
Disconnecting a paired device breaks the connection between the device and your phone, but
retains the pairing. At a later point when you wish to reconnect the device, there is no need to
setup the connection information again.
1. Verify your Bluetooth is active.
2. From the Bluetooth settings page, tap next to the previously paired device (under the
PAIRED DEVICE section).
3. Tap Unpair.
Note: Disconnections are manually done but often occur automatically if the paired device
goes out of range of your phone or if it is powered off.
Send Items via Bluetooth
Depending on your paired phone's settings and capabilities, you may be able to send pictures,
videos, Contacts information, or other items using a Bluetooth connection.
Note: Prior to using this feature, Bluetooth must first be enabled, and the recipient‘s phone
must be visible. If no phones are detected, tap Search for devices to begin a new
search.
Send Contact Information
1. Tap > > Contacts.
2. Tap an entry to open its details page.
3. Tap > Share > Bluetooth.
4. Tap a paired phone.
The external Bluetooth phone must be visible and communicating for the pairing to
be successful.
Send Pictures and/or Videos
1. Tap > > Gallery.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap , then checkmark pictures and/or videos to share.
4. Tap Share > Bluetooth.
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5. Tap a paired phone.
The external Bluetooth phone must be visible and communicating for the pairing to
be successful.
Disconnect Bluetooth Connection During an Active Call
You can manually disconnect or unpair from a Bluetooth phone through the Bluetooth settings
menu.
► During an active call, where the audio is being routed through a connected Bluetooth
phone (headset or hands-free connection), tap Bluetooth to route the phone‘s audio
through the connected Bluetooth headset (On) or through the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area is surrounded by
a blue box, the Bluetooth button indicates it‘s on, and the Bluetooth call icon is
displayed in the Status Bar.
When Bluetooth is turned off, the call is routed through either the earpiece or
speaker, the call area is surrounded by a green box, the Bluetooth button indicates
it's off, and the Call icon is displayed in the Status Bar.
Note: Communication can be toggled between the Bluetooth headset and the phone earpiece
or speaker by tapping the Bluetooth button On or Off.
SmartShare
You can use the SmartShare feature easily in the Gallery, Music, Video apps, etc.
Enjoy Content Via a Variety of Devices
You can share your phone's contents with a variety of devices.
Tap to share the contents using various apps, such as Gallery and Music.
Playing / Sending
● Play: You can play the contents via a TV, a Bluetooth speaker or etc.
● Beam: You can send the contents to the device of Bluetooth and SmartShare Beam
supported.
SmartShare Beam: Transferring the contents feature fast via Wi-Fi Direct.
Enjoy Content from a Nearby Device
You can enjoy your phone's contents with a variety of devices (i.e., PC, NAS, Mobile).
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Connecting Devices
Connect your device and other devices supported by DLNA in the same Wi-Fi network.
Note: Please confirm that the sharing feature (DLNA enabling) is turned on. From the Home
screen, tap > System settings > Share & connect > Use DLNA feature.
Searching Other Devices
1. Tap Nearby device, then you can see the DLNA-supported devices.
2. Connect to the device to view the content.
Using Content from the Cloud
You can use content from the cloud (i.e., Dropbox) in the Gallery, Music, Videos, etc.
Using the Cloud
Note: The supported features may vary depending on the cloud.
Retrieving data may take some time depending on the cloud.
1. Select in the Gallery, Music, Video apps, etc.
2. Select the cloud what you want to use and log in.
3. You can use the contents of the cloud after logging in.
4. Set the cloud settings to select the app to use the cloud.
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System Updates
From time to time, updates may become available for your phone. You can download and apply
updates through the Settings menu.
Update Your Android Operating System
This option allows you to update the Android Operating System (OS) on your phone via an over-
the-air connection. There are two components: Sprint User-Interface (UI) firmware and the
phone's Google OS.
1. Tap > > Settings > System updates > Update Firmware and Update LG
software.
2. Follow the on-screen instructions.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose
to change your user name and select a new one online, you must then update the user name on
your phone.
1. Tap > > Settings > System updates > Update profile.
2. Follow the on-screen instructions.
Update Your PRL
This option allows you to download and update the PRL (Preferred Roaming List) automatically.
1. Tap > > Settings > System updates > Update PRL.
2. Follow the on-screen instructions.
Transfer User Contents From an Android Phone to
Your LS995
If you want to transfer your user contents (i.e., pictures) from an Android phone to your LS995,
you can perform one of the following steps.
Transfer Via PC or Laptop
You can transfer user contents via a desktop or laptop using a USB cable.
1. Connect the Android phone to a computer using a USB cable. Then open the Android
phone's Notifications Panel.
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2. Tap USB connected, then (depending on the phone) tap Media sync (MTP), Turn on
USB storage or Mass storage.
3. On the computer, open My computer (or Windows Explorer), click the removable drive
associated with your phone, then transfer all of the files you want to the computer.
4. On the computer, safely stop/remove the USB Phone. For example, for Windows® XP,
use the Safely Remove Hardware option.
5. On the Android phone, open the Notifications Panel, tap USB connected > Charge
phone (or Turn off USB storage) then disconnect the previous Android Phone from the
computer.
6. Connect the LS995 to the computer using the supplied USB cable.
7. In the USB connection type menu on the LS995, tap Media sync (MTP).
8. On the computer, organize the files in the folder, transfer the files into the LS995 folder,
then safely stop/remove the USB Phone.
9. On the LS995, open the Notifications Panel, tap USB connected > Charge phone, then
disconnect it from the computer.
Transfer Via Bluetooth Connection
You can transfer user contents between Bluetooth-enabled phones via Bluetooth connection.
For example, to transfer pictures and videos:
1. Tap > > Gallery.
2. Tap , then Choose the file you want to send (or check Select all to send all files).
3. Tap Share and tap Bluetooth. The Bluetooth menu appears.
4. Tap Search for devices at the bottom of the screen to find the phone you want to send
the file to.
Then tap the phone and pair the devices to start the transfer.
- or -
If the phone that may receive your file was already paired, it would be on the list of
PAIRED PHONES. Tap the phone to start the transfer.
Note: Any applications supporting Share, such as Music and POLARIS Viewer 5, can send
files via Bluetooth.
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Transfer Via Cloud Storage
You can transfer user contents via the cloud service as Dropbox, Box Cloud, etc. after installing
the apps from the Accounts & sync menu, Update Center, or Play Store.
Note: It is recommended that you access your content through the cloud using a Wi-Fi
connection to avoid data consumption.
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Settings
This section provides an overview of items you can change using your phone‘s System settings
menus.
Wireless Networks
This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN,
and Mobile networks.
Airplane Mode
Airplane Mode (Flight mode) allows you to use many of your phone‘s features, such as games,
and music, when you are in an airplane or in any other area where making or receiving calls or
data is prohibited. When you set your phone to Airplane Mode, it cannot send or receive any
calls or access online data.
Activate Airplane Mode
1. Press and hold the Power/Lock Button to display the phone options.
2. Tap Turn on Airplane mode.
– or –
1. Tap > > System settings.
2. Tap the Airplane mode switch to turn the function on. While in Airplane Mode,
your phone‘s Status Bar will display .
Deactivate Airplane Mode
1. Press and hold the Power/Lock Button to reveal the phone options.
2. Tap Turn off Airplane mode.
– or –
1. Tap > > System settings.
2. Tap Airplane mode switch to turn the function off.
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Wi-Fi Settings
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using
available computer networks. For details on your phone‗s Wi-Fi features and settings, see
Connect Wi-Fi.
Bluetooth Settings
Your phone‘s Bluetooth capabilities let you use wireless headsets, send and receive pictures
and files, and more. For details on your phone‗s Bluetooth settings, see Bluetooth Settings
Menu.
Mobile Data
You can check the current data usage, set to enable/disable mobile data, or set the mobile data
limit.
Turn Mobile Data On or Off
1. Tap > > System settings > Mobile data.
2. Tap the Mobile data switch to turn it on.
– or –
Tap the Mobile data switch to turn it off.
Call Settings
Your phone's Call settings menu lets you configure International call options and TTY mode.
Voicemail Settings
You can configure your voicemail settings. For details on Voicemail settings, see Configure
Visual Voicemail Settings.
Smart Dialing
Tap to place the checkmark to make a call to the U.S. from abroad without entering the national
code. Touch and hold 0 or tap the contact.
1. Tap > > Systems settings > Call.
2. Tap the Smart dialing checkbox to enable/disable the feature.
North American Dialing
Replace + code as needed for outgoing calls. The Smart dialing option must be disabled.
1. Tap > > System settings > Call.
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2. Tap the North American dialing checkbox to enable/disable the feature.
International Dialing
Set international dialing code for outgoing calls. The Smart dialing and North America dialing
options must be disabled.
1. Tap > > System settings > Call > International dialing.
2. Enter the international dialing code and tap OK.
Incoming Call Pop-up
Tap to place the checkmark to display incoming call pop-up when using an application.
1. Tap > > Systems settings > Call.
2. Tap the Incoming call pop-up checkbox to enable/disable the feature.
Call Reject
You can set call rejection and manage the reject list.
1. Tap > > Systems settings > Call > Call reject.
2. Tap Call reject mode and set an option.
3. Tap Reject calls from to set up the rejection list.
Decline with Message
You can send out a simple text message when you want to ignore an incoming call and respond
to the caller with a text instead. You can add or edit quick messages.
1. Tap > > Systems settings > Call > Decline with message.
2. Tap a quick message to edit it.
– or –
Tap to add a new quick message.
3. Enter a message and tap Save.
Privacy Keeper
You can set whether the phone to display the caller's information or not when you receive a call.
1. Tap > > Systems settings > Call > Privacy keeper.
2. Tap Hide all info, Show number only, or Disable.
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Auto Answer
Tap to set auto answer with handsfree.
1. Tap > > Systems settings > Call > Auto answer.
2. Tap Disable, 1 second, 3 seconds, or 5 seconds.
TTY Mode
A TTY (also known as a TDD or Text Telephone) is a telecommunications phone that allows
people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone. Your phone is compatible with select TTY phones. Please check
with the manufacturer of your TTY phone to ensure that it is compatible with digital cell phones.
Your phone and TTY phone will connect via a special cable that plugs into your phone's
headset jack. If this cable was not provided with your TTY phone, contact your TTY phone
manufacturer to purchase the connector cable.
Turn TTY Mode On or Off
1. Tap > > System settings > Call > TTY mode.
2. Tap TTY Off to turn TTY mode off or tap TTY Full, TTY HCO or TTY VCO.
To access the state Telecommunications Relay Service (TRS) for assistance with TTY calls:
► Dial to reach an operator.
For additional information about Sprint Relay Services and TTY compatibility, call Sprint Relay
Customer Service at 800-676-3777 or visit www.sprintrelay.com.
Note: In TTY Mode, your phone will display the TTY access icon. When enabled, TTY mode
may impair the audio quality of non-TTY phones connected to the headset jack.
WARNING: 911 Emergency Calling Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications Relay Services (TRS),
analog cellular, and landline communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering points (PSAPs), rendering
some communications unintelligible. The problem encountered appears related
to software used by PSAPs. This matter has been brought to the attention of the
FCC, and the wireless industry and the PSAP community are currently working to
resolve this.
Hearing Aids
Tap to place the checkmark to turn on hearing aid compatibility.
1. Tap > > Systems settings > Call.
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2. Tap the Hearing aids checkbox to enable/disable the feature.
Proximity Sensor
You can access the proximity sensor through the Call Settings menu.
When receiving and making calls, this sensor automatically turns the backlight off and locks the
touch keypad by sensing when the phone is near your ear. This extends battery life and
prevents the touch keypad from activating unintentionally during calls.
To enable the Proximity Sensor:
1. Tap > > System settings > Call.
2. Tap the Proximity Sensor checkbox to enable it. (A blue checkmark will appear.)
Voice Enhancement
You can set the phone to enhance voice clarity in noisy environments so you can hear more
clearly.
To set noise reduction:
1. Tap > > Systems settings > Call.
2. Tap the Voice enhancement checkbox to turn it on. (A blue checkmark will appear.)
Save Unknown Numbers
You can set the phone to save the phone numbers not saved in Contacts yet.
To save unknown numbers:
1. Tap > > Systems settings > Call.
2. Tap the Save unknown numbers checkbox to turn it on. (A blue checkmark will appear.)
Power Button Ends Call
You can set the phone to end calls with Power button , in addition to on the call
screen.
To set to end calls with Power button:
1. Tap > > Systems settings > Call.
2. Tap Power button ends call to enable it. (A blue checkmark will appear.)
Repeat Alert For Missed Calls
You can set the phone to alert you of missed calls repeatedly.
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1. Tap > > Systems settings > Call.
2. Tap the Repeat alert for missed calls to select an option from the list.
Roaming Settings
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks.
Roaming Icon
Your display screen always lets you know when you‘re off the Nationwide Sprint Network.
Anytime you are roaming, the phone displays the CDMA roaming icon ( ) or the GSM roaming
icon ( ). If you are roaming on a digital system, you will see the roaming icon along with the
text – Digital Roam – .
Roam on Other Digital Networks
When you‘re roaming on digital networks, your call quality and security will be similar to the
quality you receive when making calls on the Nationwide Sprint Network. However, you may not
be able to access certain features, such as data services, depending on the available network.
Note: If you‘re on a call when you leave the Nationwide Sprint Network, your call will be
dropped. If your call is dropped in an area where you think Sprint service is available,
turn your phone off and on again to reconnect to the network.
Check for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint Network, you may not receive a notification of
new voicemail messages on your phone. Callers can still leave messages, but you will need to
periodically check your voicemail for new messages if you are in a roaming service area for an
extended period of time.
1. Dial your 10-digit wireless phone number.
2. When you hear your voicemail greeting, tap .
3. Enter your passcode at the prompt and follow the voice prompts.
When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.
Roaming Mode
Your phone allows you to control your roaming capabilities. By using the Roaming menu option,
you can determine which signals your phone accepts.
Choose from two different settings on your dual-band phone to control your roaming experience.
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1. Tap > > System settings > Roaming.
2. Tap Roaming mode to change the CDMA roaming mode.
Home only to access only the home area mobile network, which is the Nationwide
Sprint Network. This option also prevents roaming on other networks.
Automatic to seek service off the Nationwide Sprint Network. When Sprint service is
unavailable, the phone searches for an alternate system.
3. Tap each Domestic roaming option and International roaming option to place a
checkmark and connect to voice and data service while roaming.
Note: With Data roaming unchecked, you can still transmit data with a Wi-Fi connection. See
Connect Wi-Fi.
Roaming Guard
Roaming makes it easy to manage your roaming by requiring confirmation before placing or
answering a roaming call.
To turn Call Guard on or off:
1. Tap > > System settings > Roaming > Roaming guard.
2. Tap each roaming guard option activate or deactivate this function. When active, an
extra key press is required for dialing when in a roaming area.
Note: Call Guard is turned on by default on your phone. Voice dialing and speed dialing are
not available when you are roaming with Call Guard enabled.
To place roaming calls with Call Guard on:
1. Tap > .
2. Enter 1 + area code + the seven-digit number and tap .
To answer incoming roaming calls with Call Guard on:
1. Swipe in any direction. A message will be displayed notifying you that roaming
charges will apply.
2. Tap Yes.
Data Roam Guard
Depending on service availability and roaming agreements, your phone may be able to access
data services while roaming on certain digital systems. You can set your phone to alert you
Settings 159
when you are roaming off the Nationwide Sprint Network and try to use data services such as
messaging.
Note: Data Roam Guard is turned on by default on your phone.
To set your Data Roam Guard notification:
1. Tap > > System settings > Roaming > Roaming guard.
2. Tap the Domestic data roaming, International data roaming checkboxes or both to
place a checkmark and activate the function.
To use data services when Data Roam Guard is active:
► When a pop-up notification appears informing you that data roam charges may apply,
tap Connect or Always Connect to connect.
Share & Connect
Your phone lets you use the wireless technology that enables data transmission between
devices using NFC, Wi-Fi and etc.
NFC Settings
NFC (Near Field Communication) is a wireless technology that enables data transmission
between two objects when they are brought within a few inches of each others. When you
enable NFC on your phone, it can exchange data with other NFC-enabled devices or read
information from smart tags embedded in posters, stickers, and other products. From the NFC
settings menu, you can manage direct sharing and pairing Bluetooth via NFC.
Turn On NFC
1. Tap > > System settings > Share & connect.
2. Tap the NFC switch to activate.
Direct/Android Beam
When this feature is turned on, you can beam app content to another NFC-capable device by
holding the devices close together.
For example, you can beam Browser pages, YouTube videos, contacts, and more. Just bring
the devices together (typically back to back) and then touch your screen. The app determines
what gets beamed.
Turn On Android Beam
1. Tap > > System settings > Share & connect.
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2. Tap the NFC switch to turn on this feature if it's not turned on.
3. Tap the Direct/Android Beam switch to activate the feature.
SmartShare Beam
Turn on to receive multimedia contents via SmartShare Beam from LG phone.
Turn On SmartShare Beam
1. Tap > > System settings > Share & connect.
2. Tap the SmartShare Beam and tap the SmartShare Beam switch to activate the
feature.
3. Turn on the SmartShare Beam feature on other LG phones or devices supporting
SmartShare Beam to send/receive photos, musics, videos and documents.
Miracast
You can mirror phone screen and sound onto LG Miracast dongle or TV wirelessly.
1. Tap > > System settings > Share & connect > Miracast.
2. Tap the Miracast switch to turn on this feature.
3. Turn on the Miracast feature on your TV or connect to a LG Miracast dongle.
Tips: To start the Miracast feature quickly, tap the Miracast icon in the Notifications Panel.
While mirroring, Wi-Fi or Mobile Hotspot cannot be used simultaneously.
Wireless Storage
To manage files on your phone in the computer or copy files to the phone from the computer
without a USB connection.
Turn On Wireless storage
1. Tap > > System settings > Share & connect
2. Tap the Wireless storage and tap the Wireless storage switch to activate the
feature.
3. Connect to a network, then select the devices to allow connection.
4. Enter the URL shown on your phone in the address bar of the browser on your computer
to access your phone's photos and other files wirelessly from your computer.
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More…
You can change more settings in the Wireless Networks category.
USB Tethering
You can share your phone‟s data connection with a computer by turning on the USB tethering.
To share your phone's data connection via USB cable:
1. Press > > System settings > More....
2. Connect your phone to your computer with a USB cable.
3. Tap the USB tethering switch to activate it. Then tap OK to confirm.
Note: You cannot access your phone's memory on your computer when using USB tethering.
Wi-Fi Hotspot
You can share your phone's data connection with up to eight phones at once, by turning your
phone into a portable Wi-Fi hotspot.
To share your phone’s data connection as a portable Wi-Fi hotspot:
1. Press > > System settings > More... > Wi-Fi hotspot.
2. Tap the Portable Wi-Fi hotspot checkbox to activate it. (A blue checkmark will appear.)
After a moment, the phone starts broadcasting its Wi-Fi network name (SSID), so you
can connect it with up to eight (8) computers or other phones.
3. To change the network name (SSID) or secure its Wi-Fi network, tap Set up Wi-Fi
hotspot.
4. In the dialog box, configure the options.
Tap the Network SSID field and enter a new network SSID (name) that other
computers see when scanning for Wi-Fi networks.
To secure the Wi-Fi network, tap the Security menu and select WPAP2 PSK (Wi-Fi
Protected Access 2 with a Preshared Key). When a password field is added to the
dialog box, enter a password. You will need to enter this password when you
connect the phone‘s hotspot with a computer or other phone.
Tap the SSID Visibility field to decide if you want your hotspot to be displayed to
other devices.
To limit the number of phones to share your phone’s data connection, tap Max users
and select the number of the phones to limit.
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5. Tap Save.
Bluetooth Tethering
When you do not want to share the phone's Internet connection, checkmark this option.
Turn on Bluetooth tethering
1. Press > > System settings > More....
2. Tap the Bluetooth tethering switch to activate.
Help
Allows you to view help tips for the Tethering.
Mobile Networks Settings
You can choose whether to turn on or off the LTE radio band. You can also set whether to
enable or disable data access on your phone.
Enable/Disable Data Access
1. Tap > > System settings > More... > Mobile networks.
2. Tap the Data enabled checkbox to enable/disable the feature.
4G Settings
1. Tap > > System settings > More... > Mobile networks.
2. Tap the 4G settings to check Network provider and IP address.
Network Mode
1. Tap > > System settings > More... > Mobile networks > Network mode.
2. Choose from the following options:
Tap Global to turn on the Global radio band.
Tap LTE/CDMA to turn on the LTE/CDMA radio band.
Tap CDMA to turn on the CDMA radio band.
Tap GSM/UMTS to turn on the GSM/UMTS radio band.
Connections Optimizer
Your phone can be set to automatically connect you to Wi-Fi networks on your device‘s
remembered list and, if applicable, to the Sprint 4G Network.
Settings 163
1. Tap > > System settings > More....
2. Tap Mobile networks > Connections Optimizer.
3. Read the message and tap I agree.
VPN Settings
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect and access resources inside a secured local network, such as your corporate
network. For details on your phone's VPN settings, see Virtual Private Networks (VPN).
Device Settings
This group of settings lets you configure your phone's sound, display, gestures, power saver,
apps, and quad core control settings.
Sound Settings
In the Sound settings menu, you can configure call and notification ringtones, audio volumes, as
well as some related settings.
Sound Profile
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Sound profile.
3. Tap one of the three options.
To switch to silent mode:
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Sound profile.
3. Tap Silent.
– or –
Press the down Volume Button until you see on the screen.
Volumes
Adjust your phone's volume settings to suit your needs and your environment.
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Volumes.
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3. Adjust each volume level.
Ringtone: Changes the volume of your call ringtones (if applicable).
Notifications: Allows you to set this volume level. This is the volume of the ringtone
when you receive a notification.
Touch feedback & system: Changes the volume for system.
Music, video, games & other media: Changes the volume of your music, videos
and other media.
4. Tap OK.
Tip: You can adjust the ringer volume on the Home screen or Applications screen, or almost
any screen by using the Volume Buttons on the back of your phone. In other applications
such as Music, YouTube, spoken directions, and other audio, the Volume Buttons
control the volume of the application.
Vibrate Strength
Set vibrate strength for incoming calls, notifications and touch feedback.
Quiet Mode
You can set the days and times to automatically turn off all sounds except alarms and media.
1. Tap > > Systems settings.
2. From the DEVICE section, tap Sound > Quiet mode.
3. Tap to activate it.
4. Set the time and days and vibrate option.
Ringtone and Vibration Settings
You can select and assign ringtones and notifications for your incoming calls.
Phone Ringtone
The phone ringtones alert you of incoming calls.
To select a ringtone for voice calls:
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Phone ringtone.
Settings 165
3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not,
select another ringtone or tap Cancel.
To use a song as a ringtone:
You can use a song as your phone ringtone, in place of one of the ringtones that come with the
phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Phone ringtone.
3. Tap and tap a song.
For details about using the Music Player application, see Music.
Smart Ringtone
To set the phone to automatically increase the volume of the ringtone in noisy environments.
1. Tap > > System settings.
2. From the DEVICE section, tap Sound.
3. Tap the Smart ringtone checkbox to turn on the feature. (A blue checkmark will appear.)
Vibrate Type
To set a vibrate type for incoming calls, messages receipt, Email receipt, alarm, and calendar
event.
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Vibrate type.
Note: Vibrate Type can only be selected when Vibrate only is selected as the sound profile or
Ringtone with vibration option is checked in the Sound screen.
3. Tap each vibrate type to select it.
4. Tap OK.
Gentle Vibration
To place the checkmark to gradually increase vibration up to current strength set.
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Gentle vibration.
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Ringtone with Vibration
To set the phone to vibrate accompanying the ringtone.
1. Tap > > System settings.
2. From the DEVICE section, tap Sound.
3. Tap the Ringtone with vibration checkbox to turn on the feature. (A blue checkmark
will appear.)
Voice Notifications
To read out the incoming call and the message event automatically.
1. Tap > > System settings > Sound.
2. From the DEVICE section, tap Sound > Voice notifications.
3. Tap to turn the feature on and set the desired options.
Notification Sound
When you receive a notification such as the arrival of new messages, calendar events, or
alarms, the phone sounds a ringtone.
1. Tap > > System settings > Sound.
2. From the DEVICE section, tap Sound > Notification sound.
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select
another sound or tap Cancel.
Touch Feedback & System
The Touch Feedback & System menu lets you select whether you hear tones when touching
numbers on the dialpad, selecting on-screen options, and more.
To hear tones when you use the dialpad to dial a number:
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Dial pad touch tones checkbox. (A blue checkmark will appear.)
To hear sound when you tap buttons, icons, and other on-screen items:
1. Tap > > System settings.
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2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Touch sounds checkbox. (A blue checkmark will appear.)
To hear sound when the screen is locked or unlocked:
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Screen lock sound checkbox. (A blue checkmark will appear.)
To set your phone to vibrate when touching buttons and keys:
1. Tap > > System settings.
2. From the DEVICE section, tap Sound > Touch feedback & system.
3. Tap the Vibrate on touch checkbox. (A blue checkmark will appear.)
Display Settings
Adjusting your phone's display settings not only helps you see what you want, it can also help
increase battery life.
Brightness
Adjust your screen‘s contrast (brightness) to suit your surroundings.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Brightness.
3. Use the slider to set a brightness level.
Note: For the best battery performance, use the dimmer levels. You can also set Automatic
brightness to adjust brightness depending on the surrounding lighting.
4. Tap OK.
Screen Timeout
Select how long the display screen remains backlit after you touch the screen or press a key
before the screen darkens.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Screen timeout.
3. Tap 15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, 15
minutes,or Keep screen turned on.
Settings 168
Note: Long backlight settings reduce the battery‘s talk and standby times. For the best battery
performance, use the shortest convenient timeout.
Screen-off Effect
Select the screen-off effect when locking and turning off the screen.
1. Tap > > Systems settings.
2. From the DEVICE section, tap Display > Screen-off effect.
3. Tap the desired option.
Note: To preview the screen-off effect, tap Preview.
Auto-Rotate Screen
Choose whether the phone automatically switches the orientation of the screen as you turn it
sideways or even upside down.
1. Tap > > Systems settings.
2. From the DEVICE section, tap Display.
3. Tap the Auto-rotate screen checkbox to automatically rotate the screen (a blue
checkmark will appear).
– or –
To disable the auto-rotate feature, tap the Auto-rotate screen checkbox again so that
the checkmark is removed.
Note: Some applications on your phone do not support the Auto-rotate feature.
Daydream
Screensaver will be on when the phone is sleeping while docked and/or charging.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Daydream.
3. To activate daydream feature, tap the Daydream switch .
4. Tap each item to set up them.
Font Type
Choose the desired font type.
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1. Tap > > System settings.
2. From the DEVICE section, tap Display > Font type.
3. Tap a desired font type.
Font Size
Choose the desired font size.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Font size.
3. Tap a desired font size.
Smart Screen
Keep the screen on when device detects your eyes looking at the screen.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Smart screen (A blue checkmark will appear).
Smart Video
Pause the video while playing automatically when phone detects you are not looking at the
screen.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Smart video (A blue checkmark will appear).
Front Touch Buttons
Configure the Front key light options.
To select front touch buttons' combination:
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Front touch buttons
3. Select front touch buttons' combination from the list.
To select front touch buttons' theme:
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Front touch buttons > Theme
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3. Tap the one color theme from the list.
To turn on transparent background:
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Front touch buttons.
3. Tap the Transparent background checkbox. (A blue checkmark will appear.)
Notification LED
Configures the notification flash options.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Notification LED.
3. To activate LED light for notification, tap the Notification LED switch .
4. Tap each item to receive notification with LED light flash.
Aspect Ratio Correction
Allows you to change the aspect ratio of downloaded applications to fix screen distortion.
1. Tap > > System settings.
2. From the DEVICE section, tap Display > Aspect ratio correction.
3. Tap the desired applications. (A blue checkmark will appear).
Home Screen
Configure your phone's home screen settings.
Theme
Choose the desired theme.
1. Tap > > System settings.
2. From the DEVICE section, tap Home screen > Theme.
3. Select the desired theme and tap Apply.
Wallpaper
Choose the desired wallpaper.
1. Tap > > System settings.
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2. From the DEVICE section, tap Home screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap Set wallpaper or Apply to set it as the wallpaper.
Screen Swipe Effect
Choose the desired type of effect to display when you swipe from one Home screen canvas to
the next.
1. Tap > > System settings.
2. From the DEVICE section, tap Home screen > Screen swipe effect.
3. Tap the desired effect and OK.
Allow Home Screen Looping
Checkmark to show the first screen after last screen when scrolling.
1. Tap > > System settings.
2. From the DEVICE section, tap Home screen.
3. Tap the Allow Home screen looping checkbox. (A blue checkmark will appear.)
Portrait View Only
Checkmark to allow the wallpaper to scroll with the screen instead of having it as a static image.
1. Tap > > System settings.
2. From the DEVICE section, tap Home screen.
3. Tap the Portrait view only checkbox. (A blue checkmark will appear.)
Home Backup & Restore
You can backup and restore app/widget configurations and the theme.
1. Tap > > System settings.
2. From the DEVICE section, tap Home screen.
3. Tap Home backup & restore > Backup or Restore.
Help
Allows you to view help tips for the Home screen.
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Lock Screen
Lock screen menu lets you configure screen lock options and when to be locked.
Select Screen Lock
You can increase your phone‗s security by face unlock, creating a screen unlock pattern, by
creating a PIN, or by choosing a password. When these features are enabled, you must show
your face, draw the correct unlock pattern, enter the PIN, or enter the password on the screen to
unlock and regain access to the phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options.
None: No lock screen.
Swipe: Swipe any part of the screen to unlock the screen.
Face Unlock: Unlocks the screen through facial recognition. Follow the prompts.
You are asked to set a Pattern and/or PIN as a backup.
Pattern: Opens a set of screens that guide you through drawing a screen unlock
pattern. It's recommended that you enter backup PIN as well in case that you might
lost the pattern. Then, you can set vibrate on touch or whether to make the pattern
visible.
PIN: Enter a numeric PIN to unlock screen.
Password: Enter a password to unlock screen.
From then on, any time you wish to turn the phone on or unlock the screen, you must draw your
unlock pattern or enter the PIN or password to unlock the screen.
● If you have set up Unlock PIN or Unlock Password, enter the Unlock PIN or Unlock
Password. After entering it, tap OK. The last screen you were working on opens.
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've
entered the wrong information five times, you must wait 30 seconds before you can
attempt again.
● If you‗ve set up a Google Account on the phone, tap the Forgot pattern? button. You
will be able to unlock the phone with your Google Account username and password or
entering you Backup PIN.
●
Settings 173
CAUTION! If you perform a factory reset, all user applications and user data will be deleted.
Please remember to back up any important data before performing a factory
reset.
● When you can‗t recall your unlock Pattern, PIN or Password:
1. Turn the phone off.
2. Press and hold the following keys: Volume Down Key + Power/Lock Key .
3. Release the keys as soon as Recovery mode is displayed.
4. Press the Volume Down Key to scroll to wipe data/factory reset. Then press
the Power/Lock Key to select it.
5. Press the Volume Down Key to scroll to Yes -- delete all user data. Then
press the Power/Lock Key to select it.
6. The phone will perform a factory reset.
7. Make sure that reboot system now is highlighted and press the Power/Lock Key
to make the selection and reboot your phone.
If you can't recall your unlock PIN or Password: Call Sprint Customer Service at
1-888-211-4727.
Screen Swipe Effect
Choose the desired screen effect when you swipe the screen to unlock the phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen > Screen swipe effect.
3. Tap Ripple, Dewdrop, White hole, Particle, or Crystal.
Weather Animation
Show weather animation for current location or primary city set in Weather based on auto data
updates.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap the Weather animation checkbox to show weather animation. (A blue checkmark
will appear.)
Settings 174
Wallpaper
Select the wallpaper to display for your lock screen.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen > Wallpaper.
3. Select Gallery or Wallpaper gallery.
4. Select the desired wallpaper and tap Yes or Set wallpaper.
Shortcuts
Customize clocks and shortcuts on the lock screen.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen > Shortcuts.
3. Tap each shortcut key to select the desired shortcut key.
4. After personalizing, tap Save.
Owner Info
Select whether to display the owner information on the lock screen and customize the owner
information.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap the Owner info checkbox to show owner information on the lock screen. (A blue
checkmark will appear.)
4. Tap to enter the owner information.
Lock Timer
Choose the amount of time before the screen automatically locks after the screen has timed-out.
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen > Lock timer.
3. Tap the desired time.
Settings 175
Power Button Instantly Locks
Checkmark to instantly lock the screen when you press the Power/Lock Button .
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap the Power button instantly locks checkbox to turn on the feature. (A blue
checkmark will appear.)
Gestures
You can configure various gestures options.
Screen On/Off
You can set the phone to turn the screen on by quickly double-tapping the phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Screen on/off checkbox to set this feature on. (A blue checkmark will appear.)
Answer an Incoming Call
During an incoming call, bring the phone to your ear to answer the call.
If the proximity sensor is covered by substance as phone case and etc., it may cause incorrect
action.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Answer an incoming call checkbox to set this feature on. (A blue checkmark
will appear.)
Fade Out Ringtone
You can set the phone to fade out the ringtone, once picking up the phone from the flat surface
during the incoming call.
If proximity sensor is covered by substance as phone case and etc., it may cause incorrect
action.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
Settings 176
3. Tap the Fade out ringtone checkbox to set this feature on. (A blue checkmark will
appear.)
Silence Incoming Calls
You can set the phone to silence incoming calls by just flipping the phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Silence incoming calls checkbox to set this feature on. (A blue checkmark will
appear.)
Snooze or Turn off Alarm
You can set the phone to snooze or stop the alarm by just flipping the phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Snooze or turn off alarm checkbox to set this feature on. (A blue checkmark
will appear.)
Pause Video
You can set the phone to pause the video by just flipping the phone.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Pause video checkbox to set this feature on. (A blue checkmark will appear.)
Move Home Screen Items
If you checkmark this, you can move to other home screens by tilting the phone while you press
and hold an item.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap the Move Home screen items checkbox to turn on this feature. (A blue checkmark
will appear.)
Help
Allows you to view help information for the available gestures.
Settings 177
Motion Sensor Calibration
Improves the accuracy of the tilt and speed of the sensor.
1. Tap > > System settings.
2. From the DEVICE section, tap Gestures.
3. Tap Motion sensor calibration.
4. Place the phone on a flat surface and tap Calibrate sensor.
One-handed Operation
You can configure various one-handed operation's options.
Dial Keypad
To adjust the position of the dial keypad left or right.
1. Tap > > System settings.
2. From the DEVICE section, tap One-handed operation.
3. Tap the Dial keypad checkbox to set this feature on. (A blue checkmark will appear.)
LG Keyboard
To adjust the position of the LG keypad left or right.
1. Tap > > System settings.
2. From the DEVICE section, tap One-handed operation.
3. Tap the LG keyboard checkbox to set this feature on. (A blue checkmark will appear.)
Gesture Control
To swipe the keyboard left or right to adjust the position of LG keypad.
1. Tap > > System settings.
2. From the DEVICE section, tap One-handed operation.
3. Tap the Gesture control checkbox to set this feature on. (A blue checkmark will appear.)
Lock Screen
To adjust the position of the PIN left or right.
1. Tap > > System settings.
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2. From the DEVICE section, tap One-handed operation.
3. Tap the Lock screen checkbox to set this feature on. (A blue checkmark will appear.)
Help
Allows you to view help information for one-handed operation features.
Storage
The Storage menu lets you monitor the used and available space on the system memory.
1. Tap > > System settings.
2. From the DEVICE section, tap Storage.
Battery
The Battery menu lets you show any battery information and configure options.
1. Tap > > System settings.
2. From the DEVICE section, tap Battery.
3. Tap Battery percentage to display the battery percentage indicator on the Status Bar.
4. Tap Battery saver to set the Battery saver feature on or off and select which functions
are changed when the feature is activated.
5. Tap Battery saver tips to view tips about the Battery saver feature.
Apps
This menu lets you view details about the applications installed on your phone, manage their
data, force them to stop, and set whether you want to permit installation of applications that you
obtain from websites and email.
To view details about the applications:
1. Tap > > System settings > Apps.
2. Tap the DOWNLOADED, RUNNING, or ALL tab to view your apps.
3. Tap the desired app to view its information.
To force applications to stop:
1. Tap > > System settings > Apps.
2. Tap the RUNNING tab.
3. Find the application to force stop and tap the application.
Settings 179
4. Tap Stop.
5. Read the disclaimer and tap OK.
To uninstall a downloaded application:
1. Tap > > System settings > Apps.
2. Tap the DOWNLOADED tab.
3. Find the application you want to uninstall and tap it.
4. Tap Uninstall.
5. Read the disclaimer and tap OK.
Slide Aside
Use three-finger swipe to save running apps to the left or bring them back to the display.
1. Tap > > Systems settings > Slide Aside.
2. Tap the Slide Aside switch to enable/disable the feature.
Personal Settings
This group of settings lets you configure accounts & sync, cloud, guest mode, location access,
security, language & input, and backup & reset settings.
Accounts & Sync
Use the Accounts & sync settings menu to add, remove, and manage your GoogleTM and other
supported accounts. You also use these settings to control how and whether all applications
send, receive, and sync data on their own schedules and whether all applications can
synchronize user data automatically. GmailTM, Calendar, and other applications may also have
their own settings to control how they synchronize data; see the sections on those applications
for details. Tap Add account to add new account.
1. Tap > > System settings.
2. From the PERSONAL section, tap Accounts & sync.
Note: Tap Auto-sync data to automatically sync your account data.
Cloud
The Cloud menu allow you to manage the cloud accounts for LG apps.
You can add your cloud account on the list and then you can browse, play and download your
content on LG apps.
Settings 180
To add a cloud account:
1. Tap > > System settings.
2. From the PERSONAL section, tap Cloud.
3. To add an account, tap Dropbox and select a cloud to add.
4. After signing in, tap the cloud menu in Gallery, Music, Videos, File Manager and Polaris
Viewer 5 to use cloud content.
To set which apps to use the cloud with:
1. Tap > > System settings > Cloud.
2. Select a cloud and tap the apps you want to use with it.
To remove an account:
1. Tap > > System settings > Cloud.
2. Select a cloud and tap > Remove account > OK.
Guest Mode
Use Guest mode when showing your phone to others. Only pre-selected apps will appear on a
separate Home screen. You can enter Guest mode by drawing the mode pattern on the Lock
screen.
Note: To use Guest mode, set the Lock screen to pattern lock. Guest can also use apps not
pre-selected but linked to pre-selected apps.
Use Guest Mode
1. Tap > > System settings > Guest mode.
2. Tap the Use Guest mode checkbox. (A blue checkmark will appear.)
3. If not set, draw the pattern to use for Guest Mode.
Set Pattern
1. Tap > > System settings > Guest mode.
2. Tap the Set pattern to set the drawing pattern to unlock for Guest mode.
Set Apps
1. Tap > > System settings > Guest mode.
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2. Tap the Set apps to select apps to be viewed in Guest mode.
Help
Displays help and use information for the Guest Mode feature.
Location Access
Use the Location access menu to set your preferences for using and sharing your location when
you search for information and use location-based applications, such as Maps.
Access to My Location
You can use information from Wi-Fi and mobile networks to determine your approximate
location, used while searching in Google Maps and other applications. When you checkmark
this option, you‘re asked whether you consent to sharing your location anonymously with
Google‘s location service.
1. Tap > > System settings > Location access.
2. Tap the Access to my location switch to activate it.
3. When you turn on this option, you‗re asked whether you consent to sharing your location
anonymously with Google‗s location service.
4. Read the disclaimer and tap Agree.
GPS Satellites
You can use your device's global positioning system (GPS) satellite receiver to pinpoint your
location to within accuracy as close as several meters (street level). Actual GPS accuracy
depends on a clear view of the sky and other factors.
1. Tap > > System settings > Location access.
2. Tap the GPS satellites checkbox. (A blue checkmark will appear.)
Note: Uncheck this option when you do not use Maps to conserve battery.
Wi-Fi & Mobile Network Location
You can let Google use your location to improve search results and other services.
1. Tap > > System settings > Location access.
2. Tap the Wi-Fi & mobile network location checkbox. (A blue checkmark will appear.)
3. When you check this option, you‗re asked whether you allow Google to use your location
for improved search results and other services.
Settings 182
4. Read the disclaimer and tap Agree.
Security
Use the Security settings to configure how to help secure your phone and its data.
Encrypt Phone
Opens a screen that encrypts data on the phone for security. You will be required to enter a PIN
or password to decrypt your phone each time you power it on.
Password Typing Visible
Checkmark to briefly show each character of passwords as you enter them so that you can see
what you enter.
Device Administrators
Add or remove device administrators.
Unknown Sources
Allow installation of non-Play Store applications.
Verify Apps
Disallow or warn before installation of apps that may cause harm.
Trusted Credentials
Checkmark to allow applications to access your phone‘s encrypted store of secure certificates
and related passwords and other credentials. You use credential storage to establish some
kinds of VPN and Wi-Fi connections. If you have not set a password for the secure credential
storage, this setting is dimmed.
Install from Storage
Touch to install a secure certificate from storage.
Clear Credentials
Deletes all secure certificates and related credentials and erases the secure storage's own
password, after prompting you to confirm that you want to do this.
Language & Input Settings
Your phone's Language & input settings let you select a language for the devices screens and
menus, as well as manage a personal user dictionary. The Keyboard settings let you select a
preferred input method, control keyboard settings, and more.
Settings 183
Language
You can choose to display your device's on-screen menus in multiple languages.
1. Tap > > System settings > Language & input > Language.
2. Select a language from the list.
Spelling Correction
Allows spelling correction when using the on-screen keyboard.
Personal Dictionary
Allows you to view, edit, and add words to your personal dictionary.
Keyboard & Input Methods
Shows the default keyboard type. Checkmark the keyboard you want to use from Android
keyboard (AOSP), Google voice typing, LG Keyboard, or Swype. Tap to configure each
keyboard‘s settings.
Voice Search
Tap to configure the Voice Search settings.
Text-to-Speech Output
Tap to set the preferred engine or general settings for text-to-speech output.
Pointer Speed
Adjust the pointer speed.
Backup & Reset
The privacy settings on your device allow you to back-up your data, automatically restore data,
and erase all the data on your phone.
Backup My Data
You can back up app data, Wi-Fi passwords, and other settings to Google servers.
1. Tap > > Systems settings > Backup & reset.
2. Check whether the Backup account is correct.
3. Tap the Backup my data checkbox. (A blue checkmark will appear.)
Settings 184
4. To set to automatically restore the backups, tap the Automatic restore checkbox. (A
blue checkmark will appear.)
Backup Account
1. Tap > > Systems settings > Backup Account.
2. Set the Backup account.
Automatic Restore
1. Tap > > Systems settings > Backup & reset.
2. Check to restore backed up settings and data, when reinstalling an app.
3. Tap the Automatic restore checkbox. (A blue checkmark will appear.)
Factory Data Reset
Resetting the phone restores all the factory defaults, including personal data from internal
phone storage, information about your Google Account, any other accounts, your system and
application settings, and any downloaded applications. Resetting the phone does not erase any
system software updates you‗ve downloaded or any files you have saved, such as music,
pictures, or applications. After resetting the phone, the next time you turn on the phone, you‗re
prompted to reenter the same kind of information as when you first started the phone. See
Activate Your Phone.
1. Tap > > Systems settings > Backup & reset.
2. If you are certain that you would like to restore all factory settings, tap Factory data
reset.
3. Tap Reset phone.
4. Enter your unlock sequence if you have configured one, then tap Erase everything and
OK to confirm.
System Settings
This group of settings lets you configure date & time, accessibility and PC connection. And you
can activate the phone, update the phone, or view the phone information.
Date & Time
Set your preferences for how the date and time is displayed. You can also select a time zone.
► Tap > > Systems settings > Date & time.
Settings 185
Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your
phone.
Note: Requires additional plug-ins to become selectable.
Services
Allows you to set up the TalkBack function which assists people with impaired vision by
providing verbal feedback.
To turn on the TalkBack function:
1. Tap > > Systems settings > Accessibility > TalkBack.
2. Tap the TalkBack switch to turn it on.
3. Tap SETTINGS at the bottom of the screen to adjust the TalkBack settings.
Vision
Allows you to configure the following visual options.
1. Tap > > Systems settings > Accessibility.
2. Set the following options as you want.
Install web scripts: Install script to make web searches and content more
accessible.
Large text: Checkmark to increase the size of the text.
Invert color: Set the color contrast for better screen viewing. Tap the Invert color
switch at the top right corner of the screen to turn it on. Then, tap the screen and
drag across the screen in any direction until you see the color contrast you want to
use.
Magnification gestures: Zoom in or out by triple tapping the screen.
Shades: Set to 0% brightness of device for saving power and low vision.
Hearing
Allows you to configure the following hearing options.
1. Tap > > Systems settings > Accessibility.
2. Set the Mono audio feature as you want.
Settings 186
Mono audio: Checkmark to route the sound through both the right and left channel
when a headset is connected. To manually set the audio sroute, move the slider on
the mono audio slide bar.
Physical and Motor
Allows you to configure the following physical and motor options.
1. Tap > > Systems settings > Accessibility.
2. Set the following options as you want.
Touch & hold delay: Allows you to set the touch and hold delay (short, medium, or
long).
Universal touch: Provide a touch board with easy use for general buttons or
gestures to access in short. Tap the Universal touch icon to be able to tap its
Power button, Home button, Volume down button, Volume up button, and Pinch
button. Draw a "C" on the board to automatically display the Dial tab. Draw an "M" on
the board to automatically display the Messaging application. Draw a "W" on the
board to automatically launch the browser application.
System
Allows you to configure the following system options.
1. Tap > > Systems settings > Accessibility.
2. Set the following options as you want.
Auto-rotate screen: Checkmark to allow the device to rotate the screen depending
on the device orientation (portrait or landscape).
Speak passwords: Checkmark so that you can say your log in passwords (instead
of typing your passwords).
Power button ends call: Checkmark so that you can end voice calls by pressing the
Power/Lock Button . When this option is enabled, pressing the Power/Lock
Button during a call does not lock the screen.
Easy access: Sets quick, easy access to selected features when you triple-tap the
Home Key . Choose Off, Show all, TalkBack, Invert color, Universal touch,
or Accessibility settings.
Text-to-speech output: Text-to-speech output provides audible readout of text, for
example, the contents of text messages, and the Caller ID for incoming calls.
Settings 187
PC Connection
Your phone's PC connection menu lets you configure USB connection Method, and Ask upon
connecting.
Select USB Connection Method
Opens a dialog box to choose the default connection mode when connecting your phone to a
PC via USB. Choose from Charge Phone, Media sync (MTP), or Send images (PTP).
Note: For Windows® XP, the MTP driver is not installed by default. If Windows Media
Player(WMP) over version 10.x is installed on the PC, the MTP driver may be installed.
For Windows® 7 except for N edition, the driver is installed.
Ask Upon Connecting
Checkmark to have the phone ask you to choose which USB connection mode it should connect
with to a PC.
Help
Displays help information about the available USB connection methods.
Accessory
Keep in mind that turning on these accessory settings may result in irregular device behavior.
QuickWindow Case
Checkmark to activate the QuickWindow case to use functions available on the small view
window.
USB Storage
Checkmark to display the app panel automatically when USB storage is connected to the phone
via OTG (On-the-Go) USB cable. Tap Edit app panel to edit which apps are displayed.
Earphone
Checkmark to display the app panel automatically when earphone is connected to the phone.
Tap Edit app panel to edit which apps are displayed.
Activate This Device
Follow the onscreen instructions to activate your phone.
System Updates
From time to time, updates may become available for your phone. You can download and apply
updates through the Settings menu.
Settings 188
Update PRL
This option allows you to download and update the PRL (Preferred Roaming List) automatically.
1. Tap > > System settings > System updates > Update PRL.
2. Follow the on-screen instructions.
Update Profile
This option allows you to automatically update your online user profile information. If you choose
to change your user name and select a new one online, you must then update the user name on
your phone.
1. Tap > > System settings > System updates > Update profile.
2. Follow the on-screen instructions.
Update Firmware
This option allows you to download and update the Firmware for your device.
1. Tap > > System settings > System updates > Update Firmware.
2. Follow the on-screen instructions.
Update LG Software
This option allows you to download and update the LG software.
1. Tap > > System settings > System updates > Update LG software.
2. Follow the on-screen instructions.
UICC Unlock
This option allows you to unlock the client initiated UICC.
1. Tap > > System settings > System updates > UICC Unlock.
2. Follow the on-screen instructions.
About Phone
Display information about the network, phone identity, battery, hardware, software, legal, and
regulations and safety.
1. Tap > > System settings > About phone.
2. Tap the desired menu.
Important Information for the LS995 189
Important Information for the LS995
Important Safety Information
This booklet contains important operational and safety information that will help you safely use
your phone. Failure to read and follow the information provided in this phone guide may result in
serious bodily injury, death, or property damage.
General Precautions
Warning: This product contains chemicals known to the State of California to cause cancer and
birth defects or reproductive harm.
Wash hands after handling.
There are several simple guidelines to operating your phone properly and maintaining safe,
satisfactory service.
● To maximize performance, do not touch the bottom portion of your phone where the
internal antenna is located while using the phone.
● Speak directly into the mouthpiece.
● Avoid exposing your phone and accessories to rain or liquid spills. If your phone does
get wet, immediately turn the power off and remove the battery.
● Do not expose your phone to direct sunlight for extended periods of time (such as on the
dashboard of a car).
● Although your phone is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or sitting on it.
● Any changes or modifications to your phone not expressly approved in this document
could void your warranty for this equipment and void your authority to operate this
equipment.
Note: For the best care of your phone, only Sprint authorized personnel should service your
phone and accessories. Failure to do so may be dangerous and void your warranty.
Maintaining Safe Use of and Access to Your Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any mobile phone for essential communication
(e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or
when certain network services or mobile phone features are in use. Check with your local
service provider for details.
Important Information for the LS995 190
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a hands-free device) is
prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety
always comes first.
Tip: Purchase an optional hands-free accessory at your local Sprint Store, or call Sprint at 1-
866-866-7509. You can also dial # 2 2 2 on your phone.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a given
area. Turn your phone off in areas where use is forbidden or when it may cause interference or
danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF
signals from wireless phones may affect inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded electronic operating
systems or entertainment systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately shielded from external RF signals.
Also check with the manufacturer regarding any equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and hearing
aids, to determine if they are adequately shielded from external RF signals.
Note: Always turn off the phone in healthcare facilities, and request permission before using
the phone near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft
systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while the plane is on the ground. To prevent
any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting area or in
other areas with signs indicating two-way radios should be turned off. Construction crews often
use remote-control RF devices to set off explosives.
Turn your phone off when you‘re in any area that has a potentially explosive atmosphere.
Although it‘s rare, your phone and accessories could generate sparks. Sparks can cause an
explosion or fire, resulting in bodily injury or even death. These areas are often, but not always,
clearly marked. They include:
Important Information for the LS995 191
● Fueling areas such as gas stations.
● Below deck on boats.
● Fuel or chemical transfer or storage facilities.
● Areas where the air contains chemicals or particles such as grain, dust, or metal
powders.
● Any other area where you would normally be advised to turn off your vehicle‘s engine.
Note: Never transport or store flammable gas, flammable liquids, or explosives in the
compartment of your vehicle that contains your phone or accessories.
Restricting Children‘s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and
others, damage the phone or make calls that increase your Sprint invoice.
Using Your Phone With a Hearing Aid Device
A number of Sprint phones have been tested for hearing aid device compatibility. When some
wireless phones are used with certain hearing devices (including hearing aids and cochlear
implants), users may detect a noise which can interfere with the effectiveness of the hearing
device.
Some hearing devices are more immune than others to this interference noise, and phones also
vary in the amount of interference noise they may generate. ANSI standard C63.19 was
developed to provide a standardized means of measuring both wireless phone and hearing
devices to determine usability rating categories for both.
Ratings have been developed for mobile phones to assist hearing device users find phones that
may be compatible with their hearing device. Not all phones have been rated for compatibility
with hearing devices.
Phones that have been rated have a label located on the box. Your LS995 has an M4 and a T3
rating.
These ratings are not guarantees. Results will vary depending on the user‘s hearing device and
individual type and degree of hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still cause unacceptable noise levels
in the hearing device. Trying out the phone with your hearing device is the best way to evaluate
it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and
are likely to generate less interference to hearing devices than unrated phones. (M4 is the
better/higher of the two ratings.)
M3 and T3
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T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device‘s telecoil (―T Switch‖ or ―Telephone Switch‖) than unrated phones. (T4 is
the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.)
Note: HAC statement
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with hearing aids. It is important
to try the different features of this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear any interfering noise.
Hearing aid devices may also be measured for immunity to interference noise from wireless
phones and should have ratings similar to phones. Ask your hearing healthcare professional for
the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine
probable usability:
● Any combined rating equal to or greater than six offers excellent use.
● Any combined rating equal to five is considered normal use.
● Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for
―excellent use.‖ This is synonymous for T ratings.
Sprint further suggests you experiment with multiple phones (even those not labeled M3/T3 or
M4/T4) while in the store to find the one that works best with your hearing aid device. Should
you experience interference or find the quality of service unsatisfactory after purchasing your
phone, promptly return it to the store within 14 days of purchase. (A restocking fee may be
applied to exchanges. Visit sprint.com/returns for details.) More information about hearing aid
compatibility may be found at: fcc.gov, fda.gov, and accesswireless.org.
Getting the Best Hearing Device Experience With Your Phone
To further minimize interference:
● Set the phone‘s display and keypad backlight settings to ensure the minimum time
interval:
1. Press > and tap System settings > Display > Screen timeosut.
2. Tap the minimum time interval setting.
● Position the phone so the internal antenna is farthest from your hearing aid.
● Move the phone around to find the point with least interference.
● When you‘re talking over the cell phone, it‘s recommended you‘d turn the second
transmitters such as BT (Bluetooth) or WLAN mode off for HAC.
When you're talking on a cell phone, it's recommended that you turn the
BT (Bluetooth) or WLAN mode off for HAC.
Important Information for the LS995 193
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery‘s performance.
● Recently there have been some public reports of wireless phone batteries overheating,
catching fire, or exploding. It appears that many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable
manufacturing standards. Sprint is not aware of similar problems with Sprint phones
resulting from the proper use of batteries and accessories approved by Sprint or the
manufacturer of your phone. Use only Sprint-approved or manufacturer-approved
batteries and accessories found at Sprint Stores or through your phone‘s manufacturer,
or call 1-866-866-7509 to order. They‘re also available at sprint.com/accessories. Buying
the right batteries and accessories is the best way to ensure they‘re genuine and safe.
● In order to avoid damage, charge the battery only in temperatures that range from 32° F
to 113° F (0° C to 45° C).
● Don‘t use the battery charger in direct sunlight or in high humidity areas, such as the
bathroom.
● Never dispose of the battery by incineration.
● Keep the metal contacts on top of the battery clean.
● Don‘t attempt to disassemble or short-circuit the battery.
● The battery may need recharging if it has not been used for a long period of time.
● It‘s best to replace the battery when it no longer provides acceptable performance. It can
be recharged hundreds of times before it needs replacing.
● Don‘t store the battery in high temperature areas for long periods of time. It‘s best to
follow these storage rules:
Less than one month:
-4° F to 140° F (-20° C to 60° C)
More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can be burned.
For safe disposal options of your Li-Ion batteries, contact your nearest Sprint authorized service
center.
Important Information for the LS995 194
Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of
batteries in household or business trash may be prohibited.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it‘s turned on, it receives and
transmits radio frequency (RF) signals. When you use your phone, the system handling your
call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards described below.
In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American
National Standards Institute (ANSI) joined in updating ANSI‘s 1982 standard for safety levels
with respect to human exposure to RF signals. More than 120 scientists, engineers and
physicians from universities, government health agencies and industries developed this updated
standard after reviewing the available body of research. In 1993, the Federal Communications
Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC
adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protection and Measurements (NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body,
use a Sprint-supplied or Sprint-approved carrying case, holster or other body-worn accessory. If
you do not use a body-worn accessory, ensure the antenna is at least 0. inch (.0
centimeters) from your body when transmitting. Use of non-Sprint-approved accessories may
violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC website at fcc.gov.
If you are concerned about RF exposure, you can take a few simple steps to minimize your
exposure.
● Reduce the amount of time spent using your cell phone.
● Use speaker mode or a headset to place more distance between your head and the cell
phone.
Specific Absorption Rates (SAR) for Wireless Phones
The SAR value corresponds to the relative amount of RF energy absorbed into the head of a
user of a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring and calculation
process. It does not represent how much RF the phone emits. All phone models are tested at
0.39 inches (1.0
Important Information for the LS995 195
their highest value in strict laboratory settings. But when in operation, the SAR of a phone can
be substantially less than the level reported to the FCC. This is because of a variety of factors
including its proximity to a base station antenna, phone design and other factors. What is
important to remember is that each phone meets strict federal guidelines. Variations in SARs do
not represent a variation in safety.
All phones must meet the federal standard, which incorporates a substantial margin of safety.
As stated above, variations in SAR values between different model phones do not mean
variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
The highest reported SAR values of the LS955 are:
Head: 0.00 W/kg
Body (Body-worn/Hotspot) : 0.00 W/kg
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines.
FCC ID number: ZNFLS995
More information on the phone‘s SAR can be found from the following FCC website:
http://transition.fcc.gov/oet/ea/fccid/
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user‘s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Important Information for the LS995 196
● Reorient the direction of the internal antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Owner’s Record
The model number, regulatory number, and serial number are located on a nameplate inside
the battery compartment. Record the serial number in the space provided below. This will be
helpful if you need to contact us about your phone in the future.
Model: LS995
Serial No.:
Wi-Fi Caution
This device is capable of operating in 802.11a/n/ac mode.
For 802.11a/n/ac devices operating in the frequency range of 5.15 - 5.25 GHz, they are
restricted for indoor operations to reduce any potential harmful interference for Mobiles Satellite
Services (MSS) in the US.
Wi-Fi Access Points that are capable of allowing your device to operate in 802.11a/n/ac mode
(5.15 - 5.25 GHz band) are optimized for indoor use only.
If your Wi-Fi network is capable of operating in this mode, please restrict your Wi-Fi use indoors
to not violate federal regulations to protect Mobile Satellite Services.
Manufacturer’s Warranty
Your device has been designed to provide you with reliable, worry-free service. If for any reason
you have a problem with your equipment, please refer to the manufacturer‘s warranty in this
section.
For information regarding the terms and conditions of service for your device, please visit
sprint.com or call Sprint Customer Service at 1-888-211-4727.
Manufacturer’s Warranty
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories
will be free from defects in material and workmanship, according to the following terms and
conditions:
Important Information for the LS995 197
(1) The limited warranty for the unit and enclosed accessories shall be a period of one (1) year
from the date of original purchase. The remaining warranty period for the unit being repaired or
replaced shall be determined by presentation of the original sales receipt for the purchase of the
unit.
(2) The limited warranty extends only to the original purchaser of the product and is not
assignable or transferable to any subsequent purchaser / end user.
(3) The limited warranty is good only to the original purchaser of the product during the warranty
period as long as it is in the U.S., including Alaska, Hawaii, U.S. Territories, and all Canadian
Provinces.
(4) The external housing and cosmetic parts shall be free of major defects at the time of
shipment and, therefore, shall not be covered under these limited warranty terms.
(5) Upon request from LG, the consumer must provide information satisfactory to LG to prove
the date of purchase or exchange.
(6) The customer shall bear the cost of shipping the product to the Customer Service
Department of LG. LG shall bear the cost of shipping the product back to the consumer after the
completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damage resulting from use of the product in other than its normal and customary
manner.
(2) Defect or damage from abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized
repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are
not the fault of LG, including damage caused by shipping, blown fuses, or spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in material or
workmanship.
(4) Alleged defects or malfunctions of the product if the Customer Service Department at LG
was not notified by the consumer during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by
operations of law, statutory or otherwise, including but not limited to any implied warranty of
marketability merchantability or fitness for a particular use.
(7) Damage resulting from use of non-LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due
to normal customer use.
Important Information for the LS995 198
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price of any unit that
does not conform to this limited warranty. LG may choose at its option to use functionally
equivalent re-conditioned, refurbished or new units or parts or any units. In addition, LG will not
reinstall or back-up any data, applications or software that you have added to your device. It is
therefore recommended that you back-up any such data or information prior to sending the unit
to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE
LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER
DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY
TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS
PRODUCT.
Some states do not allow the exclusive limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts; so these limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere
in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://us.lgservice.com. Correspondence may also be mailed to: LG Electronics Service-
Mobile Handsets
P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for the location of the LG authorized service center nearest you and for the
procedures for obtaining warranty claims.
Important Information for the LS995 199
General Terms and Conditions of Service
Please note that these terms may not be the most current version. A current version of
the terms is available at our website at sprint.com/termsandconditions or upon request.
Para solicitar esta literatura en español, por favor contactar a 1-800-777-4681 o visitar a
sprint.com/espanol.
Basic Definitions
In this document: (1) ―we,‖ ―us,‖ ―our,‖ and ―Sprint‖ mean Sprint Solutions, Inc., as contracting
agent on behalf of the applicable Sprint affiliated entities providing the products and Services; (2)
―you,‖ ―your,‖ ―customer,‖ and ―user‖ mean an account holder with us or any user of our Devices
or Services; (3) ―Device‖ means any phone, aircard, mobile broadband device, any other device,
accessory, or other product that we provide you, we sell to you, or is active on your account with
us; and (4) ―Service‖ means Sprint-branded offers, rate plans, options, wireless services, billing
services, applications, programs, products, software, or Devices on your account with us.
―Service(s)‖ also includes any other product or service that we offer or provide to you that
references these General Terms and Conditions of Service (―Ts&Cs‖).
The Service Agreement These Ts&Cs are part of your service agreement with us (the
―Agreement‖) and constitute a contract under which we provide you Services under terms and
conditions that you accept. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION
PROVISION WITH A CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER, AND A
JURY WAIVER PROVISION. In addition to these Ts&Cs, there are several parts of the
Agreement, which includes but is not limited to the following: (i) the subscriber agreement and
transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in
our written services and transaction materials that we provide or refer you to during the sales
transaction, including on-line and telephone transactions (if your service plan is not specifically
set forth in any in-store brochure or printed materials, the requirements and terms set forth in
the current written Agreement and transaction materials apply); (iii) any confirmation materials
and invoices that we may provide to you; and (iv) the terms set forth in the coverage map
brochures. It is important that you carefully read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use certain applications, programs, Devices, and services,
and these terms will be provided to you prior to your use of the items. Depending on who
provides the items, the terms may come from Sprint or a third party. You are subject to any
terms provided by the third party, and the terms are directly between you and that third party.
Sprint is not responsible for these third-party items and associated terms. Additional terms will
also apply if you activate Services as part of a bundle with another company‘s services (for
example, cable services, home phone services, etc.). The additional terms for bundled Services
may either modify or replace certain provisions in these Ts&Cs, including terms relating to
activation, invoicing, payment, and disputing charges. Also, a different dispute resolution
provision may apply to services provided by another company (the dispute resolution provisions
in this Agreement will still apply to our Services). You will be provided details on any additional
Important Information for the LS995 200
terms with your selection of any bundled Service. For employee and organization discounts, the
discount percentage may vary from month-to month based on the terms of the agreement
between your employer, association, or organization and Sprint. The discount will be zero after
your agreement or your organization‘s agreement with Sprint ends. Additional terms and
eligibility requirements regarding organization discounts will be provided to you.
Our Policies
Services are subject to our business policies, practices, and procedures (―Policies‖). You agree
to adhere to all of our Policies when you use our Services. Our Policies are subject to change at
anytime with or without notice.
When You Accept The Agreement
You must have the legal capacity to accept the Agreement. You accept the Agreement when
you do any of the following: (a) accept the Agreement through any printed, oral, or electronic
statement, including on the Web by electronically marking that you have reviewed and accepted;
(b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package
or start any program that says you are accepting the Agreement when doing so. If you don’t
want to accept the Agreement, don’t do any of these things.
Term Commitments & Early Termination Fees
Sprint provides a variety of Services, some of which require you to maintain Your Services on a
month to month basis or for a minimum term, usually 1 or 2 years (―Term Commitment‖). If your
Agreement contains a Term Commitment, you will be charged a fee (―Early Termination
Fee‖) for each line of Service that you terminate early (i.e., prior to satisfying the Term
Commitment) or for each line of Service that we terminate early for good reason (for
example, violating the payment or other terms of the Agreement) but such Early
Termination Fee will be prorated based on your remaining Term Commitment. Early
Termination Fees are a part of our rates. Any Term Commitment, the length of the Term
Commitment, and the applicable Early Termination Fee amounts and proration will be disclosed
to you during the sales transaction. Carefully review any Term Commitment and Early
Termination Fee requirements prior to selecting Services. After you have satisfied your
Term Commitment, your Services continue on a month-to-month basis under the then-
current Terms and Conditions and Service policies. Services offered on a subscription basis,
as described in the ―Account & Service Charges‖ section, may not require a Term Commitment
and may not automatically renew. As explained directly below, there are instances when you will
not be responsible for an Early Termination Fee for terminating Services early.
When You Don’t Have To Pay An Early Termination Fee
You aren‘t responsible for paying an Early Termination Fee when terminating Services: (a)
provided on a month-to-month basis; (b) provided on a subscription basis that do not include a
Term Commitment; (c) consistent with our published trial period return policy; or (d) in response
to a materially adverse change that we make to the Agreement as described directly below.
Important Information for the LS995 201
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates,
charges, how we calculate charges, discounts, coverage, technologies used to provide
services, or your terms of Service. If you lose your eligibility for a particular rate plan or if
a particular rate plan is no longer supported or available, we may change your rate plan
to one for which you qualify. We will provide you notice of material changes—and we
may provide you notice of non-material changes—in a manner consistent with this
Agreement (see ―Providing Notice To Each Other Under The Agreement‖ section). If a
change we make to the Agreement is material and has a material adverse effect on
Services under your Term Commitment, you may terminate each line of Service
materially adversely affected without incurring an Early Termination Fee only if: (a) you
call us within 30 days after the effective date of the change; (b) you specifically advise us
that you wish to cancel Services because of a material change to the Agreement that we
have made; and (c) we fail to negate the change after you notify us of your objection to it.
If you do not notify us and cancel Service within 30 days of the change, an Early Termination
Fee will apply if you terminate Services before the end of any applicable Term Commitment.
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason. For
example, we can suspend or terminate any Service for the following: (a) late payment; (b)
exceeding an Account Spending Limit; (c) harassing/threatening/abusing/offending our
employees or agents; (d) providing false or inaccurate information; (e) interfering with our
operations; (f) using/suspicion of using Services in any manner restricted by or inconsistent with
the Agreement and Policies; (g) breaching, failing to follow, or abusing the Agreement or
Policies; (h) providing false, inaccurate, dated, or unverifiable identification or credit information
or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications
(for example, rooting the device); (j) failing to use our Services for an extended period of time; (k)
failing to maintain an active Device in connection with our Services; or (l) if we believe the action
protects our interests, any customer‘s interests, or our networks.
Your Right To Change Services & When Changes Are Effective
The account holder can typically change Services upon request. In some instances, changes
may be conditioned on payment of an Early Termination Fee or certain other charges, or they
may require a new Term Commitment. Changes to Services are usually effective at the start of
the next full invoicing cycle. If the changes take place sooner, your invoice may reflect pro-rated
charges for your old and new Services. We may, but are not obligated to, provide you the
opportunity to authorize someone else to make changes to your Services, which will include the
authority to make changes that will extend your Term Commitment. You are responsible for any
changes to your Services made by a person you authorize, and those changes will be treated
as modifications to this Agreement.
Important Information for the LS995 202
Your Right To Terminate Services
You can terminate Services at any time by calling us and requesting that we deactivate all
Services. In addition, if you return or provide your Device to Sprint and fail to either deactivate
service on the Device or activate another Device in connection with your Service, we reserve
the right to terminate your Service, and if you are subject to a Term Commitment, you may be
charged all or part of an Early Termination Fee. You are responsible for all charges billed or
incurred prior to deactivation. If Services are terminated before the end of your invoicing cycle,
we won‘t prorate charges to the date of termination and you won‘t receive a credit or refund for
any unused Services. Except as provided above, if you are subject to an Early Termination
Fee, you must also pay the invoiced Early Termination Fee for each line of Service that
you terminate early.
Credit Checks & Credit Information
We agree to provide you Services on the condition that you have and maintain satisfactory
credit according to our standards and policies. You agree to provide information that we may
request or complete any applications that we may provide you to facilitate our review. We rely
on the credit information you furnish, credit bureau reports or other data available from
commercial credit reference services, and other information (such as payment history with us) to
determine whether to provide or continue to provide you Services. The Services we offer you
can vary based on your credit history. We may at any time, based on your credit history,
withdraw or change Services or place limits or conditions on the use of our Services. You agree
to provide us updated credit information upon request. We may provide your payment history
and other account billing/charge information to any credit reporting agency or industry
clearinghouse.
Account Spending Limits (“ASL”)
An ASL is a temporary or permanent limit (typically based on credit history, payment history, or
to prevent fraud) that we place on the amount of unpaid charges you can accumulate on your
account, regardless of when payment on those charges is due. We reserve the right to
determine which charges count toward an ASL. If you have an ASL, we may suspend your
Services without prior notice if your account balance reaches the ASL, even if your account is
not past due. We may impose or increase an ASL at any time with notice. An ASL is for our
benefit only and should not be relied on by you to manage usage.
Deposits & Returning Deposits
We may at any time require a deposit as a guarantee of payment for you to establish or
maintain Service (―Deposit‖). By providing us a Deposit, you grant us a security interest for all
current or future amounts owed to us. We may change the Deposit at any time with notice. You
can‘t use a Deposit to make or delay payments. The Deposit, the length of time we hold the
Deposit, and changes to the Deposit are determined based on your credit history, payment
history, and other factors. Unless prohibited by law, we may mix Deposits with our other funds
and it won‘t earn interest, and we reserve the right to return the Deposit as a credit on your
invoice at anytime. If your Services are terminated for any reason, we may keep and apply your
Important Information for the LS995 203
Deposit to any outstanding charges. We‘ll send any remaining portion of the Deposit to your last
known address within 90 days after your final invoice—if it is returned to us, we will forward it on
to the appropriate state authorities to the extent required by law.
Restrictions On Using Services
You can‘t use our Services: (a) in a way that could cause damage or adversely affect any of our
other customers or our reputation, networks, property, or Services; or (b) in any way prohibited
by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell
the Services to another party. For additional restrictions on the use of our Services, see our
Acceptable Use Policy and Visitors Agreement, which are available on our website, and the
detailed plan or other information on Services that we provide or refer you to during the sales
transaction.
Your Device, Number & Email Address
We don‘t manufacture any Device that we might sell to you or that is associated with our
Services, and we aren‘t responsible for any defects, acts, or omissions of the manufacturer. The
only warranties on your Device are the limited warranties given to you by the
manufacturer directly or that we pass through. Device performance may vary based on
device specifications (for example, a device’s software, memory, and storage), and
device performance may impact access to all of our Services. Your Device is designed to
be activated on our networks and in other coverage areas that we may make available to you.
As programmed, it will not accept wireless service from another carrier. Except for any legal
right you may have to port/transfer your phone number to another carrier, you have no— and
cannot gain any (for example, through publication, use, etc.)—proprietary, ownership, or other
rights to any phone number, identification number, email address, or other identifier that we
assign to you, your Device, or your account. We‘ll notify you if we decide to change or reassign
them. Your CDMA Sprint PCS phone may have software programming lock that protects certain
of the handset‘s operating parameters against unauthorized reprogramming. If your device has
a software programming lock, and you wish to obtain the software program lock code for your
CDMA Sprint PCS phone, please visit sprint.com or call 1-888-211-4727 for information and
eligibility requirements.
Porting/Transferring Phone Numbers
We don‘t guarantee that number transfers to or from us will be successful. If you authorize
another carrier to transfer a number away from us, then that is considered a request by you to
us to terminate all of the Services associated with that number. You’re responsible for all
charges billed or incurred prior to deactivation and for any applicable Early Termination
Fees.
Coverage; Where Your Device Will Work; Service Speeds
Our coverage maps are available at our authorized retail locations and on sprint.com. The
specific network coverage you get will depend on the radio transmissions your Device can pick
up and Services you‘ve chosen. Our coverage maps provide high level estimates of our
coverage areas when using Services outdoors under optimal conditions. Coverage isn’t
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available everywhere. Coverage and Service speeds are not guaranteed. Coverage is
subject to change without notice. Service speeds may depend on the Service purchased.
Actual speeds will vary. Estimating wireless coverage, signal strength, and Service
speed is not an exact science. There are gaps in coverage within our estimated coverage
areas thatalong with other factors both within and beyond our control (for example,
network problems, network or Internet congestion, software, signal strength, your Device,
structures, buildings, weather, geography, topography, server speeds of the websites
you access, actions of third parties, etc.)-may result in dropped and blocked connections,
slower Service speeds, or otherwise impact the quality of Service. Services that rely on
location information, such as E911 and GPS navigation, depend on your Device’s ability
to acquire satellite signals (typically not available indoors) and network coverage. While
your Device is receiving a software update, you may be unable to use your Device in any
manner until the software update is complete.
Roaming
The term ―roaming‖ typically refers to coverage on another carrier‘s network that we may make
available to you based on our agreements with other carriers. These agreements may change
from time to time, and roaming coverage is subject to change without notice. Your ability to
receive roaming coverage depends on the radio transmissions your Device can pick up and the
availability of roaming coverage. We make no guarantee that roaming coverage will be available.
Roaming coverage may exist both within and outside our network coverage areas. Your Device
will generally indicate when you‘re roaming. Depending on your Services, separate charges or
limits on the amount of minutes used while roaming may apply. Certain Services may not be
available or work the same when roaming (for example, data Services, voicemail, call waiting,
etc.). For information on whether roaming applies, see your service plan details.
About Data Services & Content
Our data Services and your Device may allow you to access the Internet, text, pictures, video,
games, graphics, music, email, applications, sound, and other materials (―Data Content‖) or
send Data Content elsewhere. Some Data Content is available from us or our vendors, while
other Data Content can be accessed from others (for example, third party websites, games,
ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you
access on your Device. Data Content may be: (1) unsuitable for children/minors; (2)
unreliable or inaccurate; or (3) offensive, indecent, or objectionable. You’re solely
responsible for evaluating the Data Content accessed by you or anyone through your
Services. We strongly recommend that you monitor data usage by children/minors. Data
Content from third parties may also harm your Device or its software. We are not responsible for
any Data Content. We are not responsible for any damage caused by any Data Content that
you access through your Services, that you load on your Device, or that you request that our
representatives access or load on your Device. To protect our networks and Services or for
other reasons, we may place restrictions on accessing certain Data Content (such as certain
websites, applications, etc.); impose separate charges; limit throughput or the amount of data
that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data
Content that you have purchased, then we may delete the Data Content without notice or place
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restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted
over our networks, or stored by Sprint may be deleted, modified, or damaged. You may not be
able to make or receive voice calls while using data Services. Data Content provided by our
vendors or third parties is subject to cancellation or termination at any time without notice to you,
and you may not receive a refund for any unused portion of the Data Content.
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or
Device that you have selected as specifically intended for that purpose (for example, wireless
routers, Data Link, etc.), you can‘t use our data Services: (1) with server devices or host
computer applications or other systems that drive continuous, heavy traffic or data sessions; (2)
as a substitute or backup for private lines or frame relay connections; or (3) for any other
unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or
constrain any heavy, continuous data usage that adversely impacts our networks‘ performance
or hinders access to our networks. If your Services include Web or data access, you also can‘t
use your Device as a modem for computers or other equipment, unless we identify the Service
or Device you have selected as specifically intended for that purpose (for example, with ―phone
as modem‖ plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
Software License
If Sprint provides you software as part of the Service and there are not software license terms
provided with the software (by Sprint or by a third party), then Sprint grants you a limited,
revocable, non-exclusive, nontransferable license to use the software to access the Services for
your own individual use. You will not sell, resell, transfer, copy, translate, publish, create
derivative works of, make any commercial use of, modify, reverse engineer, decompile, or
disassemble the software. Sprint may revoke this license at any time.
Fees, Activation & Miscellaneous Charges
Based on our Policies, we may charge activation, prepayment, reactivation, program, or other
fees to establish, change, or maintain Services. Certain transactions may also be subject to a
charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.).
You will be provided notice of these types of fees before we complete the requested transaction.
Account & Service Charges
You are responsible for all charges associated with your account and the Services on
your account, no matter who adds or uses the Services. Charges include, but are not
limited to, the monthly recurring charges, usage charges, charges for additional services, taxes,
surcharges, and fees associated with your Services. These charges are described or referred to
during the sales transaction, in our marketing materials, and in confirmation materials that we
may send to you. Depending on your Services, charges for additional services may include
operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access.
If you (the account holder) allow end users to access or use your Devices, you authorize end
users to access, download, and use Services. You may have the opportunity to purchase
Services on a subscription basis where we assess subscription charges that allow you access
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to the Services and/or provide you a certain amount of use of the Services for a defined period
of time. Depending on your Service, certain types of subscription charges may be assessed
automatically upon activation and automatically assessed for subsequent subscription periods.
Subscription Services offered on a recurring basis do not end until terminated by you or us.
Subscription charges for recurring Services occur at the beginning of each bill cycle. Information
regarding your bill cycle for subscription Services will be provided when you order the Services.
For Services offered on a per-day basis, you will generally be charged for use before or at the
time of use. In certain instances, we may charge you at some point after you use the Services.
Unless otherwise disclosed, Services offered on a per-day basis end 24 hours after Service is
initiated.
How We Calculate Your Charges For Billing Purposes
Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts
when you press ―Talk‖ or your Device connects to the network and stops when you press ―End‖
or the network connection otherwise breaks. You‘re charged for all calls that connect, even to
answering machines, voicemail, or voice transcription services. You won‘t be charged for
unanswered calls or if you get a busy signal. For incoming calls answered, you‘re charged from
the time shortly before the Device starts ringing until you press ―End‖ or the network connection
otherwise breaks. If charges vary depending on the time of day that you place or receive calls
(for example, Nights and Weekend plans), you‘re charged for the entire call based on the rate
that applies to the time period in which the call starts. Call time for a single call may be subject
to a maximum duration and may be automatically terminated if the maximum duration is
exceeded. Rates that vary based on the time of access will be determined based on the location
of the network equipment providing service and not the location of your Device or your Device‘s
area code (if applicable).
Push-to-Talk Charges: Charges for push-to-talk calls are billed to the person who starts the
call and calculated by multiplying the duration of the call by the applicable rate and number of
participants. You‘re charged at least 6 seconds of airtime for each call you start; subsequent
communications in the same call are rounded up to and billed to the next second. Time begins
when you press any button to start a push-to-talk call and ends approximately 6 seconds after
completion of a communication to which no participant responds. Subsequent push-to-talk
communications are considered new calls. Charges apply for the entire period of time the push-
to-talk call is connected to our network. Depending on your plan, nationwide, international, or
group push-to-talk calls may use the local push-to-talk minutes in your plan and result in
additional or different charges. Responses to call alert transmissions are treated as new push-
to-talk transmissions even when responding within 6 seconds of receiving the alert. Push-to-talk
billing methods are subject to change as we introduce new push-to-talk Services.
Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes,
kilobytes, megabytes, and gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (―KB‖),
1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to
KB, so you will be charged at least 1 KB for each data usage session (―data session‖).
Rounding occurs at the end of each data session, and sometimes during a data session.
Depending on your data Services, usage may be charged against an allowance or on a fixed
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price per KB, and you may be subject to limitations on the amount of data usage. If you are
charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You
are charged for all data directed to your Device‘s Internet address, including data sessions you
did not initiate and for incomplete transfers. As long as your Device is connected to our data
networks, you may incur data charges. Examples of data for which you will be charged includes
the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos,
pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and
routing the file on our network; data from partial or interrupted downloads; re-sent data; and
data associated with unsuccessful attempts to reach websites or use applications. These data
charges are in addition to any charges for the Data Content itself (game, ringer, etc.). Data used
and charged to you will vary widely, even between identical actions or data sessions. Estimates
of data usage—for example, the size of downloadable files—are not reliable predictors of actual
usage. Your bill won‘t separately list the number of KB attributed to a specific action/data
session.
Your Bill
Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed
one bill cycle in advance), fees, taxes, Surcharges, product and equipment charges,
subscription charges, and usage/ transaction specific charges (usually billed in the bill cycle in
which they‘re incurred). Some usage charges, such as those that depend on usage information
from a third party, may be billed in subsequent bill cycles and result in higher than expected
charges for that month. Bill cycles and dates may change from time to time. Your bill may also
include other important notices (for example, changes to your Agreement, to your
Service, legal notices, etc.). Your paper bill may not include itemized billing detail. More
specific billing information is available online. Paper bills may be subject to an additional charge.
Unless prohibited by law, other charges (for example, data Services or taxes and surcharges)
will not include itemized detail but will be listed as total charges for a category. If you choose
Internet billing, you will not receive paper bills.
Your Payments; Late Fees
Payment is due in full as stated on your bill. If we do not receive payment in full by the date
specified on your bill, a late payment charge, which may be charged at the highest rate
permissible by law, may be applied to the total unpaid balance. We may also charge you any
costs we pay to a collection agency to collect unpaid balances from you. If we bill you for
amounts on behalf of a third party, payments received are first applied to our charges. You may
be charged additional fees for certain methods of payment. We may charge you, up to the
highest amount permitted by law, for returned checks or other payments paid by you and denied
for any reason by a financial institution. Acceptance of payments (even if marked ―paid in full‖)
does not waive our right to collect all amounts that you owe us. We may restrict your payment
methods to cashier‘s check, money order, or other similar secure form of payment at any time
for good reason.
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Taxes & Government Fees
You agree to pay all federal, state, and local taxes, fees, and other assessments that we‘re
required by law to collect and remit to the government on the Services that we provide to you.
These charges may change from time to time without advance notice. If you‘re claiming any tax
exemption, you must provide us with a valid exemption certificate. Tax exemptions generally
won‘t be applied retroactively.
Surcharges
You agree to pay all Sprint surcharges (―Surcharges‖), which may include, but are not limited to:
Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and
other charges. Surcharges are not taxes, and we are not required by law to assess them.
They are part of our rates we choose, at our discretion, to collect from you, to recover
certain costs and are kept by us. The number and type of Surcharges will be provided on
your invoice and may vary depending upon the location of the billing address of the
Device and can change over time. We determine the amount for these charges, and these
amounts are subject to change, as are the components used to calculate these amounts.
We will provide you notice of any changes to Surcharges in a manner consistent with this
Agreement (see ―Providing Notice To Each Other Under The Agreement‖ section). However,
because some Surcharges are based on amounts set by the government or based on
government formulas, it will not always be possible to provide advance notice of new
Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is
provided during the sales transaction and is available on our website.
Disputing Charges - You Must Still Pay Undisputed Charges
Any dispute to a charge on your bill must be made within 60 days of the date of the bill that
initially contained the charge. Disputes can only be made by calling or writing us as directed on
your invoice or elsewhere. You accept all charges not properly disputed within the above time
period—undisputed charges must still be paid as stated on your bill.
Protecting Our Network & Services
We can take any action to: (1) protect our networks, our rights and interests, or the rights of
others; or (2) optimize or improve the overall use of our networks and Services. Some of these
actions may interrupt or prevent legitimate communications and usage for example, message
filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to
certain websites, applications, or other Data Content; prohibitions on unintended uses (for
example, use as a dedicated line, or use as a monitoring service), etc. For additional information
on what we do to protect our customers, networks, Services, and equipment, see our
Acceptable Use Policy and Visitors Agreement at our website.
Your Privacy
Our Privacy Policy is available on our website. To review the policy, visit
sprint.com/legal/privacy.html. This policy may change from time to time, so review it with
regularity and care.
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Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may
monitor or record calls you make to us or we make to you (for example, your conversations with
our customer service or sales departments).
Authentication and Contact: You (the account holder) may password protect your account
information by establishing a personal identification number (―PIN‖). You may also set a backup
security question and answer in the event you forget your PIN. You agree to protect your PIN,
passwords, and other account access credentials like your backup security question from loss
or disclosure. You further agree that Sprint may, in our sole discretion, treat any person who
presents your credentials that we deem sufficient for account access as you or an authorized
user on the account for disclosure of information or changes in Service. You agree that we may
contact you for Service-related reasons through the contact information that you provide,
through the Services or Devices to which you subscribe, or through other available means,
including text message, email, fax, recorded message, mobile, residential or business phone, or
mail.
CPNI: As we provide telecommunications products and Services to you (the account holder), we
develop information about the quantity, technical configuration, type, location, and destination of
telecommunications products and Services you use, as well as some other information found on
your bill (―CPNI‖). Under federal law, you have the right and we have a duty to protect the
confidentiality of your CPNI. For example, we implement safeguards that are designed to
protect your CPNI, including authentication procedures when you contact us. For some
accounts with a dedicated Sprint representative, we may rely on contacting your pre-established
point of contact as the standard authentication measure.
Third-Party Applications: If you use a third-party application, the application may access,
collect, use, or disclose your personal information or require Sprint to disclose your
information—including location information (when applicable)—to the application provider or
some other third party. If you access, use, or authorize third-party applications through the
Services, you agree and authorize Sprint to provide information related to your use of the
Services or the application(s). You understand that your use of third-party applications is subject
to the third party‘s terms and conditions and policies, including its privacy policy. Be sure that
you have reviewed and are comfortable with the third party‘s policies before using its application
on your device.
Information on Devices: Your Device may contain sensitive or personal information (for
example, pictures, videos, passwords, or stored credit card numbers). Sprint is not responsible
for any information on your Device, including sensitive or personal information. If possible, you
should remove or otherwise safeguard any sensitive or personal information when your Device
is out of your possession or control, for example when you relinquish, exchange, return, or
recycle your Device. By submitting your Device to us, you agree that our employees,
contractors, or vendors may access all of the information on your Device. If you exchange,
return, or recycle your Device through us, we typically attempt to erase all data on your Device,
but you must remove all data from your Device before you provide it to us.
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Location-Enabled Services
Our networks generally know the location of your Device when it is outdoors and/or turned on.
By using various technologies to locate your Device, we can provide enhanced emergency 911
services and optional location-enabled services provided by us or a third party. Network
coverage or environmental factors (such as structures, buildings, weather, geography,
landscape, and topography) can significantly impact the ability to access your Device‘s location
information and use of location-enabled services. You agree that any authorized user may
access, use, or authorize Sprint or third-party location-enabled applications through the
Services. You understand that your use of such location-enabled applications is subject to the
application‘s terms and conditions and policies, including its privacy policy. If you activate
location-enabled services for devices used by other authorized users, you agree to inform the
authorized user(s) of the terms of use for location-enabled applications and that the Device may
be located.
911 Or Other Emergency Calls
Public safety officials advise that when making 911 or other emergency calls, you should
always be prepared to provide your location information. Unlike traditional wireline phones,
depending on a number of factors (for example, whether your Device is GPS-enabled, where
you are, whether local emergency service providers have upgraded their equipment, etc.), 911
operators may not know your phone number, your location, or the location of your Device. In
certain circumstances, an emergency call may be routed to a state patrol dispatcher or
alternative location set by local emergency service providers. Enhanced 911 service (―E911‖)—
where enabled by local emergency authorities—uses GPS technology to provide location
information. Even when available, however, E911 does not always provide accurate location
information. If your Device is indoors or for some other reason cannot acquire a satellite signal,
you may not be located. Some Devices have a safety feature that prevents use of the keypad
after dialing 911—you should follow voice prompts when interacting with emergency service
providers employing interactive voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen because you may be responsible for usage
charges before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce
or remove your Term Commitment. You will remain liable for any monthly recurring charges
associated with the Service on your Device after you notify us of the alleged loss or theft. You
agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.).
We may not waive any applicable Early Termination Fees if you choose to terminate Services
as a result of loss or theft of your Device.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO
REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE
EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY,
NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR
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SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON
YOUR DEVICE). WE DON‘T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES
AND DON‘T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. SPRINT
PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN ―AS IS‖ BASIS WITH ALL FAULTS,
ERRORS, AND DEFECTS.
You Agree That We Are Not Responsible For Certain Problems
You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors,
suppliers, or licensors are responsible for any damages, delay, interruption or other failure to
perform resulting from: (a) anything done or not done by someone else; (b) providing or failing
to provide Services, including, but not limited to, deficiencies or problems with a Device or
network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other
accidents, or any health-related claims relating to our Services; (d) Data Content or information
accessed while using our Services; (e) an interruption or failure in accessing or attempting to
access emergency services from a Device, including through 911, Enhanced 911 or otherwise;
(f) interrupted, failed, or inaccurate location information services; (g) information or
communication that is blocked by a spam filter; (h) damage to your Device or any computer or
equipment connected to your Device, or damage to or loss of any information stored on your
Device, computer, equipment, or Sprint storage space from your use of the Services or from
viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio;
or (i) things beyond our control, including acts of God (for example, weather-related phenomena,
fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You
should implement appropriate safeguards to secure your Device, computer, or equipment and to
back up your information stored on each.
You Agree That Our Liability Is Limited - No Consequential
Damages
TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR
ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE
PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE
AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY
NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO
PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED
TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND
SERVICES.
DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS
In those rare instances where your concern is not resolved to your satisfaction through calls to
our customer care, you and Sprint each agree to try to resolve those disputes in good faith after
you provide written notice of the dispute as set forth below. If the dispute is not resolved, you
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and Sprint agree that the dispute will be resolved through individual binding arbitration or small
claims court, instead of courts of general jurisdiction.
Mandatory Arbitration and Waiver of Class Action
Instead of suing in court, you and Sprint agree to arbitrate all Disputes (as defined below)
on an individual, non-representative, basis. You agree that, by entering into this
Agreement, you and Sprint are waiving the right to a trial by jury or to participate in a
class action or representative action. This agreement to arbitrate is intended to be
broadly interpreted.
In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party
arbitrator in a more informal process than in court. In arbitration, there is limited discovery and
the arbitrator‘s decision is subject to limited review by courts. However, just as a court would,
the arbitrator must honor the terms of the Agreement and can award damages and relief,
including any attorneys‘ fees authorized by law.
―Disputes‖ shall include, but are not limited to, any claims or controversies against each other
related in any way to or arising out of in any way our Services or the Agreement, including, but
not limited to, coverage, Devices, billing services and practices, policies, contract practices
(including enforceability), service claims, privacy, or advertising, even if the claim arises after
Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an
authorized or unauthorized user of the Services or Devices bring against our employees, agents,
affiliates, or other representatives; (b) you bring against a third party, such as a retailer or
equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or
the Agreement; or (c) that Sprint brings against you. Disputes also include, but are not limited to,
(i) claims in any way related to or arising out of any aspect of the relationship between you and
Sprint, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or
any other legal theory; (ii) claims that arose before this Agreement or out of a prior Agreement
with Sprint; (iii) claims that are subject to on-going litigation where you are not a party or class
member; and/ or (iv) claims that arise after the termination of this Agreement.
Dispute Notice and Dispute Resolution Period
Before initiating an arbitration or a small claims matter, you and Sprint each agree to first
provide to the other a written notice (―Notice of Dispute‖), which shall contain: (a) a written
description of the problem and relevant documents and supporting information; and (b) a
statement of the specific relief sought. A Notice of Dispute to Sprint should be sent to: General
Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston,
Virginia 20191. Sprint will provide a Notice of Dispute to you in accordance with the ―Providing
Notice To Each Other Under The Agreement‖ section of this Agreement. Sprint will assign a
representative to work with you and try to resolve your Dispute to your satisfaction. You and
Sprint agree to make attempts to resolve the Dispute prior to commencing an arbitration or
small claims action. If an agreement cannot be reached within forty-five (45) days of receipt of
the Notice of Dispute, you or Sprint may commence an arbitration proceeding or small claims
action.
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Arbitration Terms, Process, Rules and Procedures
(1) Unless you and Sprint agree otherwise, the arbitration will be conducted by a single, neutral
arbitrator and will take place in the county of the last billing address of the Service. The
arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS
Comprehensive Arbitration Rules & Procedures (the ―JAMS Rules‖), as modified by this
agreement to arbitrate, including the rules about the filing, administration, discovery and
arbitrator fees. The JAMS rules are available on its website at jamsadr.com. Notwithstanding
any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement,
to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to
the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any
disagreements regarding the scope and enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (―FAA‖) applies to this Agreement and arbitration provision. We
each agree that the FAA‘s provisions—not state law—govern all questions of whether a Dispute
is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS
Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for
Procedural Fairness (the ―Minimum Standards‖), the Minimum Standards in that regard will
apply. However, nothing in this paragraph will require or allow you or Sprint to arbitrate on a
class-wide, representative or consolidated basis.
(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party
seeking relief and only to the extent necessary to provide relief warranted by that party‘s
individual claim. YOU AND SPRINT AGREE THAT EACH MAY BRING CLAIMS AGAINST
THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN
ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and
Sprint expressly agree otherwise, the arbitrator may not consolidate more than one person‘s
claims, and may not otherwise preside over any form of a representative or class proceeding. If
any portion of this provision is found to be unenforceable, then the entirety of this arbitration
provision shall be null and void.
(4) We each are responsible for our respective costs, including our respective counsel, experts,
and witnesses. Sprint will pay for any filing or case management fees associated with the
arbitration and the professional fees for the arbitrator‘s services.
(5) An arbitrator‘s award will be a written statement of the disposition of each claim and will also
provide a concise written statement of the essential findings and conclusions which form the
basis of the award. The arbitrator‘s decision and award is final and binding, with some limited
court review under the FAA, and judgment on the award may be entered in any court with
jurisdiction.
(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county
of your most recent billing address. In addition, this arbitration agreement does not prevent you
from bringing your Dispute to the attention of any federal, state, or local government agency.
Such agencies can, if the law allows, seek relief against Sprint on your behalf.
Important Information for the LS995 214
No Trial By Jury and No Class Action
IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN
ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF
WHETHER THE CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT
PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE
WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1)
WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE
DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF
ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE
CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING.
Indemnification
You agree to indemnify, defend, and hold Sprint and our subsidiaries, affiliates, parent
companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating
to your actions, including, but not limited to, your use of the Service and any information you
submit, post, transmit, or make available via the Service; failing to provide appropriate notices
regarding location-enabled services (see ―Location-Enabled Services‖ section); failure to
safeguard your passwords, backup question to your shared secret question, or other account
information; or violating this Agreement or any policy referenced in this Agreement, any
applicable law or regulation, or the rights of any third party.
Providing Notice To Each Other Under The Agreement
Except as the Agreement specifically provides otherwise, you must provide us notice by calling
or writing us as instructed on your invoice. We will provide you notice through one or more of
the following: in your bill, correspondence to your last known billing address, to any fax number
or email address you‘ve provided us, by calling you on your Device or any other phone number
you‘ve provided us, by voice message on your Device or any other phone number you‘ve
provided us, or by text message on your Device.
Contacting You Regarding Billing and Collections
You expressly authorize, and specifically consent to allowing Sprint and any of Sprint‘s agents
to contact you in connection with any and all matters relating to unpaid past due charges you
owe Sprint. You agree that, for attempts to collect unpaid past due charges, Sprint and any of its
agents may contact you at any mailing address, telephone number, cellular phone number,
email address, or any other electronic address that you have provided, or may in the future
provide, to Sprint. You agree and acknowledge that any email address or any other electronic
address that you provide to Sprint is your private address and is not accessible to unauthorized
third parties. For attempts to collect unpaid charges, you agree that in addition to individual
persons attempting to communicate directly with you, any type of contact described above may
be made using, among other methods, pre-recorded or artificial voice messages delivered by an
automatic telephone dialing system, pre-set email messages delivered by an automatic emailing
system, or any other pre-set electronic messages delivered by any other automatic electronic
messaging system.
Important Information for the LS995 215
Other Important Terms
Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement
is governed solely by the laws of the state encompassing the billing address of the Device,
without regard to the conflicts of law rules of that state. If either of us waives or doesn‘t enforce
a requirement under this Agreement in an instance, we don‘t waive our right to later enforce that
requirement. Except as the Agreement specifically provides otherwise, if any part of the
Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and
effect. This Agreement isn‘t for the benefit of any third party except our corporate parents,
affiliates, subsidiaries, agents, and predecessors and successors in interest. You can‘t assign
the Agreement or any of your rights or duties under it, unless we agree to the assignment. We
can assign the Agreement without notice. You cannot in any manner resell the Services to
another party. The Agreement and the documents it incorporates make up the entire agreement
between us and replaces all prior written or spoken agreements—you can‘t rely on any
contradictory documents or statements by sales or service representatives. The rights,
obligations, and commitments in the Agreement that—by their nature—would logically continue
beyond the termination of Services (for example, those relating to billing, payment, 911, dispute
resolution, no class action, no jury trial) survive termination of Services.
[End General Terms and Conditions of Service]
Important Message from Sprint
Important Information about this device’s ―open‖ architecture. This device is an ―open‖
device. What that means is that you are free to use it to access the Internet as you see fit. You
may go to websites you like and you may download or use applications or software that you
choose.
Please take care to visit only trusted websites and download applications only from trusted
entities. Sprint has no control over websites you visit or applications and software you download,
and Sprint‘s policies do not apply to those websites, applications or software. The websites you
visit may place ―cookies‖ or other files on your device when you visit them. Downloaded
applications or software may access, use or share information on your device, like your contacts
or your location. Although Sprint is excited to allow our customers to make their own choices
about the Internet sites you wish to visit or the applications or software you‘d like to use, we do
want to remind you that Sprint is not able to help you troubleshoot issues connected with your
use of non-Sprint applications or software (such as the ones you may select and download to
your device). Sprint also will not be able to provide you credits for applications or software that
you download from sources other than Sprint. And, Sprint is not liable for the websites you visit
or anything you download or cause to be downloaded to your device. Damage related to
websites visited or downloads to your device may not be covered by Sprint‘s Service and Repair
policy, or your device insurance policy. For more information about Sprint‘s policies, products or
services, please visit us at sprint.com.
Index 216
Index
3-way Calling, 50
About Phone, 188
Access Gmail, 68
Access Recently-Used Applications, 31
Accessibility, 185
Accessory, 187
Accounts & Sync, 179
Activate This Device, 187
Activate Your Phone, 1
Add a Contact, 59
Add a Contact to Your Favorites, 60
Add a VPN Connection, 104
Add a Wi-Fi Network, 101
Add an Email Account (POP3 or IMAP), 75
Add and Remove Widgets on the Home
Screen, 28
Adjust Browser Settings, 107
Airplane Mode, 152
Alarm/Clock, 139
Applications, 24
Applications: How to View, Open and
Switch, 22
Apps, 178
Assign Pictures, 114
Audio Zoom, 118
Auto Answer, 155
Back Button, 19
Back Up Your Downloaded Music Files, 95
Backup & Reset, 183
Battery, 178
Battery and Charger, 14
Bluetooth, 144
Bluetooth Settings, 153
Bluetooth Settings Menu, 144
Bluetooth Tethering, 162
Browser, 105
Browser Menu, 106
Calculator, 143
Calendar, 132
Call Emergency Numbers, 40
Call Forwarding, 51
Call Logs, 54
Call Reject, 154
Call Settings, 153
Call Using the Phone Dialer, 39
Call Waiting, 50
Caller ID, 50
Camera Settings, 110
Change Calendar Settings, 138
Change Calendar View, 132
Change Gmail Settings, 73
Change the Phone's Wallpaper, 29
Change the Screen Orientation, 32
Change Your Main Greeting via the
Voicemail Menu, 47
Cloud, 179
Communicate with Your Contacts, 63
Compose Text Messages, 81
Configure and Sync Corporate Email
Settings, 79
Configure Visual Voicemail Settings, 46
Connect to or Disconnect From a VPN, 104
Connect Wi-Fi, 100
Corporate Email (Outlook), 76
Create a Google Account, 67
Create an Event, 135
Create and Send Email, 78
Create Bookmarks, 108
Create Website Settings, 108
Customize Applications Icons on the Home
Screen, 30
Customize Your Home Screen, 27
Data Connection Status and Indicators, 103
Data Roam Guard, 158
Data Services, 102
Date & time, 184
Decline with Message, 154
Delete Messages, 85
Device Settings, 163
Index 217
Dial and Save Phone Numbers With
Pauses, 42
Dial From the Contacts List, 42
Dialing Options, 40
Direct/Android Beam, 159
Disconnect Bluetooth Connection During an
Active Call, 147
Display and Synchronize Calendars, 137
Display Settings, 167
Dual Play, 120
Dual Recording, 116
Edit a Contacts Entry, 60
Edit or Delete an Event, 136
Edit the Display Name via the Voicemail
Menu, 47
Email, 75
End a Call, 44
Enjoy Content from a Nearby Device, 147
Enjoy Content Via a Variety of Devices, 147
Enter Text With the On-screen Keyboard,
32
Export Contacts to Your Internal Storage,
65
Extend Your Battery Life, 15
Extended Home Screen, 21
Find a Phone Number, 56
Folders, 138
Gallery Options, 113
Gestures, 175
Get Started With Contacts, 58
Gmail, 67
Go to a Specific Website, 106
Google Maps™, 95
Google Navigation, 99
Google Play Music, 93
GPS Navigation, 95
Guest Mode, 12, 180
Hardware Key Control Mode, 13
Hearing Aids, 155
Help, 162
Home Button, 19
Home Screen, 21, 170
Home Screen Clean View, 31
Import Contacts From Your Internal
Storage, 65
Import, Export, and Share Contacts, 65
In-call Options, 51
In-Call Options, 41
Incoming Call Pop-up, 154
International Dialing, 154
Joining and Separating Contacts, 66
Language & Input Settings, 182
Launch a Web Connection, 102
Learn to Navigate the Browser, 105
Listen to Multiple Voicemail Messages, 46
Live Zoom, 120
Location Access, 181
Lock and Unlock Your Phone, 12
Lock Screen, 172
Make Phone Calls, 39
Make Your First Call, 2
Manage Your Account, 4
Managing Message Conversations, 84
Menu Button, 16
Miracast, 160
Missed Call Notification, 40
Mobile data, 153
Mobile Networks Settings, 162
More…, 161, 162
Multi-point Autofocus, 112
Music, 93
Music Player, 93
NFC Settings, 159
North American Dialing, 153
Notebook, 131
Notifications Panel, 18
One-handed Operation, 177
Open Email, 77
Pairing Bluetooth Devices, 145
PC Connection, 187
Personal Settings, 179
Phone and Web Search Using Text Entry,
36
Phone and Web Search Using Voice
Command, 37
Phone Call Options, 49
Phone Calls, 39
Index 218
Phone Function Buttons, 16
Play Store, 90
Plug & Pop, 7
Plus (+) Code Dialing, 43
Power Button Ends Call, 156
Prepare Your Phone for VPN Connection,
103
Privacy Keeper, 154
Proximity Sensor, 156
QSlide, 123
Quick Access, 31
QuickMemo, 129
QuickRemote, 123
QuickTranslator, 125
Read and Reply to Gmail Messages, 71
Read and Reply to Text Messages, 81
Receive Phone Calls, 43
Record Videos, 115
Repeat Alert For Missed Calls, 156
Reply to or Delete an Email Message, 78
Respond to an Event Reminder, 137
Retrieve Your Voicemail Messages, 49
Review Visual Voicemail, 45
Ringtone and Vibration Settings, 164
Roaming Guard, 158
Roaming Mode, 157
Roaming Settings, 157
Save a Phone Number, 56
Save and Resume a Draft Message, 83
Save Unknown Numbers, 156
ScoutTM by Telenav, 98
Screen On/Off, 11
Search Your Phone and the Web, 36
Security, 182
Send a Gmail Message, 70
Send a Multimedia Message (MMS), 82
Send Items via Bluetooth, 146
Set an Event Reminder, 136
Set Up Secure Credential Storage, 104
Set Up Speed Dialing, 53
Set Up Visual Voicemail, 44
Set Up Voicemail, 48
Set Up Your Phone, 1
Set Up Your Voicemail, 3
Setting up Guest mode, 13
Settings, 152, 189
Share & Connect, 159
Share a Contact, 65
Shot & Clear, 112
Sign into Your Google Account, 67
Slide Aside, 31, 179
Smart Dialing, 153
SmartShare, 147
SmartShare Beam, 160
Sound Settings, 163
Sprint Account Information and Help, 3
Sprint Account Passwords, 3
Sprint Applications, 92
Sprint ID, 91
Sprint Support Services, 4
Status Bar, 8
Storage, 178
Super Zooming, 112
Synchronize Accounts, 88
Synchronize Your Corporate Account, 89
Synchronize Your Google Account, 88
System Settings, 184
System Updates, 149, 187
Take Pictures, 110
Tasks, 141
Text and Multimedia Message Options, 86
Text and Multimedia Messaging, 81
Text Link, 38
Text-to-Speech, 57
Tips for Editing Text, 35
Touchscreen Navigation, 19
Tracking Focus, 118
Tracking Zoom, 117
Transfer Via Bluetooth Connection, 150
Transfer Via Cloud Storage, 151
Transfer Via PC or Laptop, 149
TTY Mode, 155
Turn Bluetooth On and Off, 144
Turn Wi-Fi On and Connect to a Network,
100
Turn Your Phone On and Off, 10
Update Your Android Operating System,
149
Index 219
Update Your PRL, 149
Update Your Profile, 149
USB Tethering, 161
Use Direct Dialing, 43
Use the Applications Key, 22
Using Clip Tray, 37
Using Content from the Cloud, 148
Video Editor, 120
Video Gallery Options, 119
Video Settings, 115
View Event Details, 135
View Your Pictures, 113
Virtual Private Networks (VPN), 103
Visual Voicemail, 44
Visual Voicemail Options, 46
Voice Enhancement, 156
Voice Mate, 128
Voicemail Notification, 48
Voicemail Settings, 153
Voicemail(Traditional), 48
VPN Settings, 163
VuTalk, 126
Wi-Fi Direct, 102
Wi-Fi Hotspot, 161
Wi-Fi Settings, 153
Wireless Networks, 152
Wireless Storage, 160
Work with Menus, 16
Your Home Screen, 20
Your Phone at a Glance, 1
Your Phone Overview, 6
Your User Name, 102
YouTube, 95