LG MP500 ADBB User Manual Owner's ENG;

2018-04-02

User Manual: LG MP500-ADBB Owner's Manual Most comprehensive of product setup and usage. (English)

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OWNER’S MANUAL

DIGITAL
SIGNAGE
MEDIA
PLAYER
(Hardware)
Please read this manual carefully before operating
the product and retain it for future reference.
MP500-A***
MP500-B***
MP500-F***

http://partner.lge.com
www.lg.com

TABLE OF CONTENTS
Licenses......................................................................................4
Replacing Flash Memory Battery................................................4
MP500-A*** / MP500-B***

Specifications..............................................................................5
General Specifications................................................................................................... 5
Multi I/O Port.................................................................................................................. 5
Operational Specifications............................................................................................. 6

Included in the Box......................................................................7
Basic Components......................................................................................................... 7
Optional Items................................................................................................................ 7

Connections................................................................................8
Front Panel..................................................................................................................... 8
Back Panel..................................................................................................................... 8

How to Install on Monitor.............................................................9
**WS50, **LT55A Models............................................................................................... 9
**WX50MF Model......................................................................................................... 10

How to Install the Guide Bracket...............................................11
In/Out Cable Connection...........................................................13
Connecting a Monitor with an HDMI Cable.................................................................. 14
Connecting/Disconnecting HDMI Audio Device in Windows........................................ 16
Connecting a Monitor with DP Cable........................................................................... 17
Connection to Multiple Monitors................................................................................... 20

MP500-F***

Specifications............................................................................22
General Specifications................................................................................................. 22
Multi I/O Port................................................................................................................ 22
Operational Specifications........................................................................................... 23

Included in the Box....................................................................24
Basic Components....................................................................................................... 24
Optional Items.............................................................................................................. 25

Connections..............................................................................26
Front Panel................................................................................................................... 26
Back Panel................................................................................................................... 26

How to Install on Monitor...........................................................27
**WS50, **LT55A Models............................................................................................. 27
**WX50MF Model......................................................................................................... 28

How to Install the Guide Bracket...............................................29
In/Out Cable Connection...........................................................31
Connecting a Monitor with DP Cable........................................................................... 32
Connecting a Monitor with DP to HDMI Adapter.......................................................... 35
Connecting/Disconnecting DP Audio Device in Windows............................................ 38
Connection to Multiple Monitors................................................................................... 39

Limitations of Microsoft Windows Embedded Standard............41
Frequently Asked Questions (FAQs).........................................41
Unified Codecs..........................................................................42
Network Setting.........................................................................42

Attention
● LG Electronics does not guarantee the service of the OS not included in the purchase of the product.

Licenses
Supported licenses may differ by model. For more information of the licenses,
visit www.lg.com .
HDMI, the HDMI logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of HDMI
Licensing LLC.
Note
● It may differ depending on the product.

Replacing Flash Memory Battery
The flash memory battery helps maintain the system (BIOS) settings when the computer is powered off.
The flash memory battery is a consumable part.

Flash Memory Battery

Attention

● When you change the flash memory battery, it is recommended that you seek assistance from the LG
Electronics Service Center.
● Using a non-standard battery may cause a malfunction.
● If a malfunction is caused by trying to replace a part on your own, servicing will be charged.
● If the product is not connected to the AC power for an extended period of time, the flash memory battery
may be discharged. In this case, servicing will be charged.
● When the battery is discharged, the message below will appear on the boot screen. In this case, you should
replace the battery.
=> ERROR
0271: Check data and time settings
WARNING
0251: System CMOS checksum bad - Default configuration used
Press to resume, to Setup

MP500-A*** / MP500-B***

Specifications
Attention
●P
roduct specifications may change without prior notice to improve performance.

General Specifications
Dimensions
Weight
CPU
Chip Set
Main Memory
Secondary Storage
Device
O/S
Embedded battery

260 mm (W) x 40.1 mm (H) x 275.9 mm (D) (only Set)
2.08 Kg (only Set)
Intel® Celeron™ Processor P4500 (2M Cache, 1.86 GHz)
Intel® Core™ i5-520M Processor (3M Cache, 2.40 GHz)
Mobile Intel® QM57 Express Chipset
DDR3 SODIMM type 2 GB
SSD

64 GB, 128 GB

Microsoft® Windows® Embedded Standard 7 P
Applied

Multi I/O Port
Serial Port

One external RS-232C Serial port

USB Port

Hi-Speed USB 2.0 port 480 Mbps rate (x4)

LAN Port

Intel® 82577 Gigabit Ethernet PHY

HDMI / DP

Intel® HD Graphics Controller

Mini PCIe

Supported

LINE OUT

Supported

Operational Specifications

Resolution
Power

Operating Condition

Environmental Conditions

Maximum Resolution

DP: 2560 x 1600 60 Hz
HDMI: 1920 x 1200 60 Hz

Recommended
Resolution

1920 x 1080

Power Rating

100-240 V~ 50/60 Hz 1.3 A

Max Mode
Deep Sleep Mode
(Set = Off)
Operating Conditions
Storage Conditions

60 Hz

Video

LED

Sync (H/V)

Active

≤ 50 W

Off

≤1W

5 °c to 40 °c

Humidity

10 % to 80 %

-20 °c to 60 °c

Humidity

5 % to 85 %

Note
● The resolution which is supported may differ depending on the monitors.
● Booting the Media Player using a device connected via a USB port may not work properly, depending on the
device.

Included in the Box
Basic Components
The MP500 with the following components. Please check that these components have been included prior
to installation.
< Basic Components >

MP500

Owner's Manual
/ Cards

M3 L6 x 4 EA
(Fixing screws)

Power Cable

< Optional Components >

Guide Bracket

M3 L8 x 4 EA (Fixing screws
for metal back cover)

Φ3 L12 x 4 EA (Fixing
screws for plastic back cover)

Attention
● These illustrations may differ from your product and are subject to change.
● In some countries, a Y-type cable may be provided instead of the power cord.
● Always use genuine components to ensure safety and product life. Any damages or injuries by misuse or
using an improper accessory are not covered by the warranty.
● The guide bracket may not be provided depending on your region or model.
Note
●S
uperSign software and manual.
- Downloading from the LG Electronics website.
- Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model.
(Depending on the model, this feature may not be supported.)

Optional Items
The following items are supported by the MP500, but are not provided with the product.
Please purchase optional items as needed.
● HDMI cable, DP cable, LINE-OUT cable, LAN cable, mouse, keyboard.

Connections
Front Panel

Back Panel
A

Number

Connection

Description

Power Cable In

For the power cable.

RS-232C Out

For the RS-232C cable.

Power Button

Turns MP500 on.

LINE-OUT Connector

For a LINE-OUT cable for analog audio transfer.

USB In

For USB-type devices, including memory, hard disk, CD-ROM, keyboard, and mouse.

HDMI Out

For an HDMI-compatible monitor.

LAN Connector

For a LAN cable.

DP Output Port

Connects the cable to the DP-supporting monitor.

Monitor Docking Port

Connects the MP500 to a monitor.

How to Install on Monitor
**WS50, **LT55A Models
We recommend you to use the items provided with your MP500 and follow our instructions for integrating
the product with your monitor in order to ensure the correct results.
Attention
● The illustrations shown are to guide your integration and may differ from your product.

Place a soft cloth on the table and put the
product with the screen facing downward.
Push the MP500 into the compartment to
mount it.

Attach the MP500 on the set using the four
screws provided.

Attention
● Be careful of sharp edges on the rail and the
handle.
●F
ixing the product with non-standard screws
may cause damage or the product to fall down.
LG Electronics is not liable for any accidents
relating to the use of non-standard screws.
●D
o not over tighten the screws as this may
cause damage to the product and void your
warranty.

**WX50MF Model
For proper use, it is recommended to use the basic components provided with the MP500 to attach it to a
monitor.
Attention
● The illustrations shown are to guide your integration and may differ from your product.

Place a soft cloth on the table and put the
product with the screen facing downward.
Remove the opening cover by unfastening two
screws as shown in the picture.

Push the MP500 into the compartment to
mount it.

Attach the MP500 on the product using the
two screws provided.

Attention

● Be careful of sharp edges on the rail and the
handle.
● Attaching the product with non-standard
screws may cause damage or the product to
fall down. LG Electronics is not liable for any
accidents relating to the use of non-standard
screws.
● Do not over tighten the screws as this may
cause damage to the product and void your
warranty.

How to Install the Guide Bracket
1

Make sure to match the numbers carved on the
guide bracket and the numbers on the back cover
when assembling the guide bracket.

Attach the guide bracket to the back of your monitor. (3 or 4 screws are required depending on the
model.)

Assemble the MP500-A/B*** to the guide bracket
with the fixing screws.

Attach the MP500-A/B*** to the guide bracket with 3
fixing screws.

Attach the MP500-A/B*** to the guide bracket with 4
fixing screws.

In/Out Cable Connection
To view images on the monitor that is not connected to the monitor docking port of MP500, you need to connect the MP500 to the monitor via an HDMI or DP cable.
Attention
● HDMI, DP, LINE-OUT, and LAN cables are not included in the basic components. You need to purchase a
cable separately as it is not provided as an accessory.
● After cabling is complete, assign the SET ID of the monitor to be connected to MP500.
● To configure the SET ID, please refer to the owner’s manual for your monitor.

Note
When using the SuperSign Manager software:
● The monitor's SET ID is a unique number used to identify the monitor. You can choose a number from 1
to 25. The SET ID allows the SuperSign Manager software to identify the monitor.
● In order to directly connect the monitor to the MP500, its SET ID must be set to 1.
● To use SuperSign Manager, the monitor that will be connected to a MP500 must support the LG RS-232C
protocol. A monitor supporting the LG RS-232C protocol can be controlled the monitor functions, such as
brightness and sound, using SuperSign Manager.

Connecting a Monitor with an HDMI Cable
HDMI connections allow digital video and audio signals to be transferred with one cable.
HDMI cable connections do not require an additional audio in cable.
Note
●U
se a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen
may not display or a connection error may occur.
●R
ecommended HDMI cable types
-High-Speed HDMI®/™ Cable
-High-Speed HDMI®/™ Cable with Ethernet
Attention
● The monitor to connect with MP500 should have the HDMI in for the HDMI connection.
● To use an HDMI device, connection should be done on the Windows, the operating system of MP500. To
connect and disconnect the HDMI audio device, see the Connecting/Disconnecting HDMI Audio Device in
Windows section of this document.

Connect the appropriate power cables to a monitor and MP500 respectively.

Connect MP500 to a monitor with an HDMI cable.

Connect MP500 (OUT) to the monitor (IN) with an RS-232C cable.

Connect a LAN cable to MP500.

Connecting/Disconnecting HDMI Audio Device in Windows
Connecting HDMI Audio Device
Move to the desktop of the monitor connected to the MP500.
1

Click the

Select Start > Control Panel > Sounds and Audio Devices > Audio.

Select Play Sounds > Intel(R) Display Audio Output 1 from the list and click OK.

button in the lower left of the screen.

Disconnecting HDMI Audio Device
Move to the desktop of the monitor connected to the MP500.
1

Click the

Select Start > Control Panel > Sounds and Audio Devices > Audio.

Select Play Sounds > Realtek HD Audio output from the list and click OK.

button in the lower left of the screen.

Connecting/Disconnecting HDMI Audio Device in Windows Embedded Standard 7 P
1

Select Start > Control Panel > Hardware and Sound > Sound.

Click the Play tap first. Right-click on the HDMI device or speakers you want and select Set as Default
Device then click OK to connect the HDMI audio device or select Disable to disconnect it.
※ In order to change the audio devices, you may restart the computer.

Attention
● If an audio device is connected or removed while media content is played, you need to stop the content
and play again.
● If an HDMI cable is removed from the MP500, sound does not play. In addition, when the cable is
reconnected, it may take time before sound plays again.

Connecting a Monitor with DP Cable
Attention
● To enable DP connection, the monitor that will be connected to MP500 must support the DP input port.
● When connecting the DP (DisplayPort) cable, use the standard cable. Using a non-standard cable may
cause a malfunction.
1

Connect the appropriate power cables to a monitor and MP500 respectively.

Connect MP500 to the monitor via a DP cable.

Connect MP500 to the monitor (IN) with an RS-232C cable.

Connect the MP500 to the monitor with a LINE-OUT cable.

AUDIO
IN

AUDI
IN

AUDIO
IN

Connect a LAN cable to MP500.

Attention
● MP500 prioritizes video output in the following order: DP → HDMI. If you connect multiple cables
simultaneously and turn the product on, video output is prioritized accordingly.
● When the product is turned on after cable connection or the operating system is completely
booted, DP and HDMI video output start operating.
● The product does not support a dual mode where DP can be switched either to HDMI or DVI.
It is only for DP output.
●The DisplayPort (DP) of the MP500 does not support digital audio output. It is recommended to use
it with a line-out cable for analog audio output.

Connection to Multiple Monitors
Multiple monitors can be connected to a single MP500. (The maximum number of monitors connected varies
depending on the monitor type.) You can set the tile mode by connecting multiple monitors.
1

Connect the RS-232C Out port of the MP500 to the RS-232C In port of the first monitor (SET ID 1).

Connect rest of the monitors using a RS-232C cable. (Be careful about input and output ports.)

**WS50, **LT55A
MP500

RS-232C Cable
RS-232C
Cable

( SET ID Max )

**WX50MF
MP500

( SET ID Max )
RS-232C Cable
RS-232C
Cable

Attention

● You may want to purchase additional RS-232C cables to use several monitors together.
● You cannot connect multiple monitors using an HDMI cable or DP cable.
● Refer to the owner's manual of the monitor for the SET ID Max. value.

Attention
●S
hut down the system properly using the Windows Start menu. Otherwise, this may cause errors
such as data loss, which will lead damage to the product.
●K
eep the air inlet/outlet at the top of the product from getting clogged by dust or foreign matter and
prevent debris from attaching to the fan. Otherwise, this may cause malfunction.
●A
void using the product in a closed environment which could prevent the flow of the air. Otherwise,
this may increase the product temperature, which will prevent it from operating normally and affect
the product life.
● Using converting devices, such as DP to HDMI adapter and HDMI to DVI cable, may cause
compatibility issues.
●W
hen connecting the MP500 into **WS50, **LT55A or **WX50MF through the monitor docking port,
set the monitor input to SuperSign.
● When connecting/removing the MP500 into/from the monitor through the monitor docking port, make
sure to unplug the power cord connected to monitor and MP500 respectively.
● The following monitors support the connection through the monitor docking port.
**WS50, **LT55A (LG Electronics)
**WX50MF (LG Electronics)
● Disconnect the power cord first before moving or installing the product. Otherwise, this may result in
electric shock.
● Make sure to reboot the MP500, when connecting the MP500 through the monitor docking port and
using the Factory Reset function.
● Do not touch the air inlet/outlet while it is operating. It may cause burns.
● Using wireless devices may cause a malfunction.

MP500-F***

Specifications
Attention
●P
roduct specifications may change without prior notice to improve performance.

General Specifications
Dimensions

260 mm (W) x 40.1 mm (H) x 276.75 mm (D) (only Set)

Weight

2.0 Kg (only Set)

CPU

Intel® Celeron™ N2930 Processor (2M Cache, 1.83/2.16 GHz)

Chip Set

Intel® Bay Trail-M Chipset

Main Memory

DDR3L 2048MB SO-DIMM type

Secondary Storage
Device

SSD

O/S

Windows® Embedded Standard 7 P

Embedded battery

Applied

64 GB, 128 GB

Note
● The OS may not be provided, depending on the product.

Multi I/O Port

Serial Port

One external RS-232C Serial port

USB Port

USB Port x 4

LAN Port

Gigabit Ethernet PHY

Intel® HD Graphics Controller

Mini PCIe

Supported

LINE OUT

Supported

Operational Specifications
Maximum Resolution

DP: 1920 x 1080 @ 60 Hz

Resolution

Recommended
Resolution

1920 x 1080

Power

Power Rating

100-240 V~ 50/60 Hz 1.3 A

Operating Condition

Environmental Conditions

Max Mode
Deep Sleep Mode
(Set = Off)
Operating Conditions
Storage Conditions

60 Hz

Video

LED

Wattage

Active

≤15W

Off

≤1W

5 °c to 40 °c

Humidity

10 % to 80 %

-20 °c to 60 °c

Humidity

5 % to 85 %

Note
● The resolution which is supported may differ depending on the monitors.
● Booting the Media Player using a device connected via a USB port may not work properly, depending on the
device.

Included in the Box
Basic Components
The MP500-F*** with the following components. Please check that these components have been included
prior to installation.
< Basic Components >

MP500-F***

Owner's Manual
/ Cards

Power Cable

Φ3 L6 x 4 EA
(fixing screws)

< Optional Components >

Guide Bracket

DP to HDMI Adapter

Φ3 L8 x 4 EA
(fixing screws for
metal back cover)

Φ3 L12 x 4 EA
(fixing screws for
plastic back cover)

Optional Items
The following items are supported by the MP500-F***, but are not provided with the product.
Please purchase optional items as needed.
● HDMI kit, HDMI cable, DP cable, LINE-OUT cable, LAN cable, mouse, keyboard.

Attention
● These illustrations may differ from your product and are subject to change.
● In some countries, a Y-type cable may be provided instead of the power cord.
●A
lways use genuine components to ensure safety and product life. Any damages or injuries by misuse or
using an improper accessory are not covered by the warranty.
● The guide bracket and The DP to HDMI adapter may not be provided depending on your region or model.
● The DP to HDMI adapter may not be compatible with products other than MP500-F***.
● The DP to HDMI adapter does not provide the function of converting HDMI to DP.

Note
●S
uperSign software and manual.
- Downloading from the LG Electronics website.
- Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model.
(Depending on the model, this feature may not be supported.)

Connections
Front Panel
H

Back Panel
A

Number

Connection

Description

Power Cable In

For the power cable.

RS-232C Out

For the RS-232C cable.

Power Button

Turns MP500-F*** on.

LINE-OUT Connector

For a LINE-OUT cable for analog audio transfer.

USB In

For USB-type devices, including memory, hard disk, CD-ROM,
keyboard, and mouse.

LAN Connector

For a LAN cable.

DP Output Port

Connects the cable to the DP-supporting monitor.

Monitor Docking Port

Connects the MP500-F*** to a monitor.

How to Install on Monitor
**WS50, **LT55A Models
We recommend you to use the items provided with your MP500-F*** and follow our instructions for integrating the product with your monitor in order to ensure the correct results.
Attention
● The illustrations shown are to guide your integration and may differ from your product.

Place a soft cloth on the table and put the
product with the screen facing downward.
Push the MP500-F*** into the compartment
to mount it.

Attach the MP500-F*** on the set using the
four screws provided.

**WX50MF Model
For proper use, it is recommended to use the basic components provided with the MP500-F*** to attach it
to a monitor.
Attention
● The illustrations shown are to guide your integration and may differ from your product.

Place a soft cloth on the table and put the
product with the screen facing downward.
Remove the opening cover by unfastening two
screws as shown in the picture.

Push the MP500-F*** into the compartment
to mount it.

Attach the MP500-F*** on the product using
the two screws provided.

Attention

How to Install the Guide Bracket
1

Make sure to match the numbers carved on the
guide bracket and the numbers on the back cover
when assembling the guide bracket.

Attach the guide bracket to the back of your monitor. (3 or 4 screws are required depending on the
model.)

Assemble the MP500-F*** to the guide bracket
with the fixing screws.

Attach the MP500-F*** to the guide bracket with 3
fixing screws.

Attach the MP500-F*** to the guide bracket with 4
fixing screws.

In/Out Cable Connection
To view images on the monitor that is not connected to the monitor docking port of MP500-F***, you need to
connect the MP500-F*** to the monitor via a DP cable.
Attention
● HDMI kit, HDMI, DP, LINE-OUT, and LAN cables are not included in the basic components. You need to
purchase a cable separately as it is not provided as an accessory.
● After cabling is complete, assign the SET ID of the monitor to be connected to MP500-F***.
● To configure the SET ID, please refer to the owner’s manual for your monitor.

Note
When using the SuperSign Manager software:
● The monitor's SET ID is a unique number used to identify the monitor. You can choose a number from 1
to 25. The SET ID allows the SuperSign Manager software to identify the monitor.
● In order to directly connect the monitor to the MP500-F***, its SET ID must be set to 1.
● To use SuperSign Manager, the monitor that will be connected to a MP500-F*** must support the LG
RS-232C protocol. A monitor supporting the LG RS-232C protocol can be controlled the monitor functions, such as brightness and sound, using SuperSign Manager.

Connecting a Monitor with DP Cable
Attention
● To enable DP connection, the monitor that will be connected to MP500-F*** must support the DP input port.
● When connecting the DP (DisplayPort) cable, use the standard cable. Using a non-standard cable may
cause a malfunction.

Connect the appropriate power cables to a monitor and MP500-F*** respectively.

Connect MP500-F*** to the monitor via a DP cable.

Connect MP500-F*** (OUT) to the monitor (IN) with an RS-232C cable.

Connect a LAN cable to MP500-F***.

Attention
● When the product is turned on after cable connection or the operating system is completely booted,
DP video output starts operating.
● The product does not support a dual mode where DP can be switched either to HDMI or DVI. It is only
for DP output.

Connecting a Monitor with DP to HDMI Adapter
Note
●U
se a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen
may not display or a connection error may occur.
●R
ecommended HDMI cable types
-High-Speed HDMI®/™ Cable
-High-Speed HDMI®/™ Cable with Ethernet

Attention
● To enable DP to HDMI Adapter connection, the monitor that will be connected to MP500-F*** must support
the DP input port.
● When connecting the DP (DisplayPort) to HDMI Adapter cable, use the standard cable. Using a non-standard cable may cause a malfunction.

Connect the power cables to the monitor and to the MP500-F***.

Connect the MP500-F*** to the monitor using the DP to HDMI adapter and the HDMI cable.

Connect MP500-F*** (OUT) to the monitor (IN) with an RS-232C cable.

Connect a LAN cable to MP500-F***.

Attention
●T
he DP to HDMI adapter must be connected before the product is turned on or after the operating system has completely loaded.

Connecting/Disconnecting DP Audio Device in Windows
Connecting/Disconnecting DP Audio Device in Windows Embedded Standard 7 P
1

Select Start > Control Panel > Hardware and Sound > Sound.

Click the Play tap first. Right-click on the Intel® Display Audio or 2 - Realtek High Definition
Audio and select Set as Default Device, then click OK to connect the DP audio device or select
Disable to disconnect it.
※ In order to change the audio devices, you may restart the computer.
Attention

● If an audio device is connected or removed while media content is played, you need to stop the content
and play again.
● If a DP cable is removed from the MP500-F***, sound does not play. In addition, when the cable is
reconnected, it may take time before sound plays again.

Connection to Multiple Monitors
Multiple monitors can be connected to a single MP500-F***. (The maximum number of monitors connected varies
depending on the monitor type.) You can set the tile mode by connecting multiple monitors.
1

Connect the RS-232C Out port of the MP500-F*** to the RS-232C In port of the first monitor (SET ID 1).

Connect rest of the monitors using a RS-232C cable. (Be careful about input and output ports.)

**WS50, **LT55A
MP500-F***

RS-232C Cable
RS-232C
Cable

( SET ID Max )

**WX50MF
MP500-F***

( SET ID Max )
RS-232C Cable
RS-232C
Cable

Attention
● You may want to purchase additional RS-232C cables to use several monitors together.
● You cannot connect multiple monitors using a DP cable.
● Refer to the owner's manual of the monitor for the SET ID Max. value.

Attention
●S
hut down the system properly using the Windows Start menu. Otherwise, this may cause errors
such as data loss, which will lead damage to the product.
●A
void using the product in a closed environment which could prevent the flow of the air. Otherwise,
this may increase the product temperature, which will prevent it from operating normally and affect
the product life.
● Using converting devices, such as DP to HDMI adapter and HDMI to DVI cable, may cause
compatibility issues.
●W
hen connecting the MP500-F*** into **WS50, **LT55A or **WX50MF through the monitor docking
port, set the monitor input to SuperSign.
● When connecting/removing the MP500-F*** into/from the monitor through the monitor docking port,
make sure to unplug the power cord connected to monitor and MP500-F*** respectively.
● The following monitors support the connection through the monitor docking port.
**WS50, **LT55A (LG Electronics)
**WX50MF (LG Electronics)
● Disconnect the power cord first before moving or installing the product. Otherwise, this may result in
electric shock.
● Make sure to reboot the MP500-F***, when connecting the MP500-F*** through the monitor docking
port and using the Factory Reset function.
● Using wireless devices may cause a malfunction.

Limitations of Microsoft Windows Embedded Standard
The following are potential errors that may occur due to internal limitations of Microsoft Windows Embedded
Standard, which is the OS of Media Player.
● If you press Alt + Enter on the DOS window, text other than English may be shown corrupted.
● If you use Save As function in the Print window, the menu window name will be displayed in English.
● When you move to submenu items (such as in the Control Panel), some may appear in English. (e.g., HyperTerminal, Regional and Language Options, Device Manager)

Frequently Asked Questions (FAQs)
Question

Answer

Where can I get a vaccine
program?

This media player comes packaged with the Windows program only. Please purchase a vaccine program separately for use.

The screen resolution is not
adequate.

Check whether the screen resolution of Windows is set properly.

The edges of the image are
cropped off.

For some models, you need to set the monitor input to PC mode. For more information, please refer to the owner's manual of your monitor.

Unified Codecs
You need to install codecs required to play videos. Video files may require different codecs for playing. Websites to download unified codecs are listed below:

·http://www.codecguide.com
·
·http://shark007.net
·
·http://www.free-codecs.com
·

Note
● The websites above are not related to LG Electronics, and are subject to change.
● Visit their websites for details about the codec license.
● Make sure that a codec required to play the content you require is included in the download package
before you install it.
● Avoid duplicate installations of a codec package.
● If you want to install a different code package, uninstall the previous codec first.

Network Setting
As there are various network connection methods, please follow the specifications of your carrier or those of your
Internet service provider.
1. If you cannot connect to the network, check the following.
a. Check whether the network connection tray icon is displayed as shown below.

If it is not displayed as above, it indicates that the network cable is not connected correctly or that there is a
problem with your network system. In this case, check the network cable connection or contact your network
system administrator.

b..If you cannot connect to the network even though the tray icon is correctly displayed, make sure that the IP is
set correctly by following the procedure below.
● Click the Start button Control Panel Network and Internet Network and Sharing Center and then on
the left menu, click "Change adapter settings".

● Right-click the Local Area Connection icon to open a pop-up menu and go to the "Properties" menu.
● In the Properties pop-up, select "Internet Protocol Version 4 (TCP/IPv4)" and double-click it.
● Check that the IP is set to "Fixed IP" in the IP settings window.
● If IP is set to "Fixed IP", change it to the DHCP setting (Automatic) and re-check the network connection.

Attention
● If you have to use a fixed IP due to your network environment, change the settings according to the
instructions below and then check the network connection.
a. As per the procedure described in the item 1 above, set the IP to DHCP in the Internet Protocol Properties
window.
b. Click the Start button and click through All Programs Accessories Command Prompt to open the DOS
window.
c. In the DOS window, type "ipconfig" to check your current IP.
d. Open the Internet Protocol Properties window again, and type in the IP address received from the ipconfig
command or an IP address of the same bandwidth.

2. The hub (router/switch) connection may be configured as described below.
a. Turn the router power on.
b. Connect the router port (excluding the WAN port) and the network port of the MP500 using a network cable.
c. As in step "a" of item 1, check if the tray icon is displayed correctly. If it is not displayed correctly, go through the
whole procedure in item 1 to check your network settings.
d. If you wish to connect to an external network, connect the external network cable to the WAN port.

Attention
● Use a standard LAN cable (CAT5 or higher with a RJ45 connector).
● LG Electronics is not responsible for the Internet disconnection due to problems with or malfunctions of other
connected devices. LG Electronics is not liable for any problems related to the Internet connection.

Make sure to read the Important Precautions
before using the product.
Keep the User’s Guide(CD) in an accessible
place for furture reference.
The model and serial number of the SET is
located on the back and one side of the SET.
Record it below should you ever need service.

MODEL
SERIAL

WARNING - This is a class A product. In
a domestic environment this product may
cause radio interference in which case the
user may be required to take adequate
measures.
Temporary noise is normal when powering
ON or OFF this device.

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