LIDL US HG3329 Wireless surveillance camera outdoor IP 66USA User Manual

Lidl US, LLC Wireless surveillance camera outdoor IP 66USA

User manual

Wireless APP Camera  Installation and Operating Instructions  Model: WAPP-MSVersion 1.0PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
The state of art WAPP camera is capable of deliver high quality Digital High Denition (HD) video to your smart-mobile device(s), which would require higher internet bandwidth. Due to your local internet  environment  condition,  your  mobile  device(s)  may  display  black-screen  or  temporary disconnect to the WAPP camera.* Make sure the WAPP camera is operating with sufcient internet bandwidth, 1Mbps (upload/download speed) is suggested.* For best performance, the smart-mobile device(s) need to be on Wi-Fi or 4G mobile network in order to receive maximum download speed.* When the internet transmission is low, your WAPP APP will automatically switch to Relay Mode: ‧ By adjusting to “Better Streaming” in the system setting section may improve the WAPP APP performance.* Your internet bandwidth is limited. For best performance, try to avoid more than two users connecting to the WAPP camera simultaneously.* Make sure your smart-mobile device(s) is equipped with up-to-date technology, 1.5GHz dual core processor or equivalent is suggested.* If the signal strength of your Wi-Fi router is weak, there are several ways to improve transmission:   ‧ Change router/camera relative position to receive better signal.   ‧ Use wire Ethernet cable on the WAPP camera to establish connection between WAPP camera and your router. ‧ Use Wi-Fi repeater/extender to maximize the service range of your Wi-Fi route. ‧ Switch your router to 11b/11g mode in order to improve router service range. ‧ Purchase extension cable or high gain antenna for your camera from the WAPP vendor.* Please make sure the memory card used is CLASS10 rated.
1CONTENTSIntroduction .................................................................................................... 2Wireless Devices Operating Range  ..........................................................................2Important Safety Precautios  ..................................................................................... 2Kit Content ...................................................................................................... 4Safety and Installation Tips ...........................................................................5Camera Overview ........................................................................................... 6Setup Your Camera ......................................................................................... 7Install Your Camera ........................................................................................ 9APP Introduction  ......................................................................................... 10Live View / Snapshop / Recording  .............................................................. 14Viewing Your Snapshots .............................................................................. 15Playback Your Videos .................................................................................. 15Advanced Setting ......................................................................................... 19Admin Password ..................................................................................................... 20Email Alert ..............................................................................................................20Time Zone ..............................................................................................................21Daylight Saving .......................................................................................................24Device Security Code .............................................................................................24Video Settings ........................................................................................................24Wi-Fi Settings .........................................................................................................25Sensitivity Setting ...................................................................................................26Email Setting ..........................................................................................................26SD Card Setting ...................................................................................................... 27Overwrite SD Card ..................................................................................................27Prole Setting .........................................................................................................27Device Information .................................................................................................. 27Trouble Shooting .......................................................................................... 28Product Specication  .................................................................................. 31Storage Media Management ........................................................................ 32Appendix: Compatible List .......................................................................... 33
2INTRODUCTIONIIMPORTANT SAFETY PRECAUTIONSDamages caused by non-compliance  with  this  operating  manual will void the warranty!We will not assume any liability for  damages  to  items  or  persons caused  by improperhandling  or  non-compliance with the safety notices! Any warranty claim will be null andvoid in such cases.1. Do not drop, puncture or disassemble the camera; otherwise the warranty will bevoided.2. Avoid all contact with water, and dry hands before using.3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.4. Do not expose the camera to high temperature or leave it in direct sunlight. Doingsomay damage the camera or cause camera temporary malfunction.5. Use the devices with care. Avoid pressing hard on the camera body.6. For your own safety, avoid using the camera or power off the camera when thereisastorm or lightning.7. Remove the power adapter during long periods between usages.8. Use only the accessories and power adapters supplied by the manufacturer.9. To meet the regulations pertaining to parental responsibility, keep the devices out ofthe reach of infants.10. Check power cables, do not get crushed or damaged by sharp edges whenever thedevices are in operation.PLEASE READ BEFORE YOU STARTAlways  use  discretion when  installing CCTV  equipment, especially  when there  isperceived policy. Enquire relevant local regulations applicable to the lawful installationof video recording/surveillance. Third party consent may be required.WIRELESS DEVICES OPERATING RANGEEnsure the signal reception viewed from the wireless camera(s) is the best possiblereception between  the  camera(s) and  the Wi-Fi  router. If  necessary,  reduce  thedistance  between  the camera(s) and the Wi-Fi router to improve overall systemperformance. Wireless Color Camera Recordable  CCTV  Kit  operating  on  a  securedigital  2.4GHz  frequency  which  could  greatly reduce  interference  from  product  suchas  wireless  routers,  cordless  phones  or  microwave ovens.
3FCC/CE WARNINGThis equipment  has  been tested  and  found to  comply  with  limits  for a  Class  B digital  device, pursuant to Part 15 of the FCC rules and ETSI(EN) 300328. These limits are designed to provide reasonable protection  against  harmful interference  in  residential installations. This  equipment generates,  uses,  and  can  radiate  radio  frequency  energy,  and  if  not  installed  and  used  in accordance  with  the  instructions, may  cause  harmful  interference  to  radio  communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does interference to radio ortelevision equipment reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the receiving antenna.• Move the equipment away from the receiver.• Plug the equipment  into  an  outlet on  a circuit different from  that to which the    receiver  is connected.• Consult the dealer or an experienced radio/television technician for additionalsuggestions.You are cautioned that any change or modications to the equipment not expresslyapproved by the party responsible for compliance could void your authority to operatesuch equipment.DISPOSALIf the camera system no longer functions or can no longer be repaired, it must be disposed of according to the valid statutory regulations.Disposal of spent batteries/accumulators:You are required  by  law  (Battery Ordinance) to  return  all  spent batteries and accumulators.  Disposing  of  spent  batteries/accumulators  with  common  household  waste  is prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols on the side. These symbols indicate that it is prohibited to dispose of these batteries/accumulators in the household waste. The abbreviations for the respective heavy metals are: Cd=cadmium, Hg=mercury, Pb=lead. You can return  spent batteries and accumulators  that can no longer  be charged to the designated collection  points  in  your  community, outlets or  wherever  batteries  or accumulators are  sold.  Following these instructions will allow you  to  fulll the legal requirements and contribute to the protection of our environment!FCC  Compliance  Statement:  This device  complies  with  Part  15  of  theFCC  rules.  Operation  is  subjected  to the  following  two  conditions:  (1)this device may not  cause harmful interference,and (2) this device must accept  any interferencereceived, including interference that may causeundesired operation.Products  with  CE  Marking  comply with  EMC  Directive  (2014/30/EU); Low  Voltage  Directive  (2014/35/EU);  RED  (2014/53/EU);  ROHS Directive  (2011/65/EU) issued  by the  Commission of  the  European    Community.    Compliance  with these directives implies  conformity  to  the  following European Norms:EMC: EN 301 489LVD: EN 60950Radio: EN 300 328The distance between user and products should be noless than 20cm
4For best system performance:- iOS: iPhone5 / iPad2 / Mini iPad with iOS 7.0 or above. - Android: 1.5G dual core processor dual core procesor with 1G Ram or above. - Storage: Class 10 memory card.- Bandwidth: 1Mbps or above upload/download speed suggested.KIT CONTENTWireless App CameraCamera AntennaScrew PackMounting TemplateQuick Start GuideSplitter CablePower Adapterx 1x 1x 1x 1x 1x 1Tools Required:‧Electric drill‧5mm masonry drill bit‧15mm masonry drill bit‧No. 2 Philips screwdriverx 1
5SAFETY AND INSTALLATION TIPSDo not  attempt  to  open  the units  with  the power  adaptor  plug  connected  to avoid  any  risk of personal injury.When installing CCTV camera(s), always follow manufacturer's advice when using power  tools, steps, ladders, etc.  and  wear suitable protective  equipment  (e.g.  safety goggles) when  drilling holes. Before drilling holes through walls, check for hidden electricity cables and water pipes. The use of cable/pipe detector is advisable.It is  also  advisable  to avoid exposing any cameras to extreme weather conditions  (e.g.,  under  a gutter which is prone to any water leaks). When installing any cameras with this unit, it is advisable to use  cable  conduit  to  protect any video/power extension cables from being exposed externally and to prevent/reduce the chances of the cables being tampered with. After drilling any hole though an external wall  for  a  cable, ensure the  hole  is  sealed up around  the  cable  using a sealant  to prevent drafts.To prevent a re or electrical shock  hazard,  do not attempt to open the  housing  while the unit is exposed to rain, water or wet conditions. There are no user serviceable parts inside. Refer servicing to qualied service personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree branches or moving objects that might unnecessarily cause the camera to record.
6CAMERA OVERVIEWReset ButtonLight SensorLENSSD Card SlotRJ45 CableAntennaNote: Press and hold the reset button on the power cable for 5 seconds and the system will start the reset process. The system will restore to factory default and you may start the Wi-Fi setup.
7SETUP YOUR CAMERAFollow the instructions below to help congure your camera for initial use.  1. APP download Download and install the "OMGuard HD" app from Google PlayTM ot the App Store®. Then launch the app.2. Power up the cameraConnect your smartphone to your home netwotk. Connect camera to the Wi-Fi router using Ethernet cable. Power on the camera, which will take 40 seconds to connect to the router. When its done, green LED will stay ON. After power up the camera, wait about 1 minute until the camera restart. Tap next when you see the LED blinks 1 long and 2 shorts blinks constantly.    For iOS  For Android Power AdapterRouterEthernet CablePower Cable
83. Add a new camera1. Tap "+" to add a new camera.2. Tap "search" button to search available camera(s) which connecting to the Wi-Fi router, or scan the QR code label on the back of the camera to bring up the DID information. 3. Name your camera and enter the default password 123456. Later, app will request you to modify default password to private password.4.Wi-Fi Setting setupIn the Wi-Fi setting section, enter default password:123456. Choose the appropriate Wi-Fi router on your local network. The Camera will ofine for around 40 seconds to reboot for Wi connection. When camera connects to Wi-Fi router correctly, the Green LED will stay ON.  (iOS) (Android)
9INSTALL YOUR CAMERA1. The best location is close to proximity of power outlet that the power cord can reach.2. Stick the mounting template onto the wall, eave or roof. For concrete, brick or plywood siding, use 6.3mm (1/4") drill bit to drill 3 pilot holes and insert anchors.3. Use 16~20mm (5/8") drill bit to drill cable hole through the wall. If the wall is thick, you may need to drill another hole in the interior. 4. Feed the camera cable into the hole and pull it out from the interior, use sh rap to pull cable through the wall if needed. caulk the hole properly to avoid water damage. 5. Connect camera cable to spliter (single way side). Connect Entheret cable and power cprd to splitter (2 way side). 6. Connect Ethernet cable to wi router and plug in camera powe supply. 7. After 1 minute, you can watch video form app now.Note: Before mounting the camera, install the memeory card if you prefer recording video to local storage.
10APP INTRODUCTIONMain PageThe MAIN PAGE  section  offers user an overview for all registered camera(s), including camera status (connected/disconnected). User can quickly access the camera(s) in the list. When multiple cameras are registered, scroll down to locate the registered camera for access.The ADD CAMERA icon allows you to register additional camera(s) to the system. The system supports up to 3 concurrent user connections.In the CAMERA SETTING section you will allow to (1) congure system setting, (2) unregister camera from the APP and (3) enter event list for recorded video le(s) playback. Tap the CAMERA SETTING icon to enter/exit CAMERA SETTING.(iOS) (Android)
11Tap the CAMERA SETTING icon. The following icons appear on the panel.Tap the ADVANCED SETTING icon to setup camera conguration. (Please refer to "Advanced Setting" for detail).Tap the DELETE icon to remove the camera connection.Tap the EVENT LIST icon to check or playback the recorded events. (Please refer to "Playback Your Video" for detail).The INFORMATION icon allows you to enable PIN lock, push notication function andcheck the App information.(iOS) (Android)
12SETUP PIN LOCKIf you enable PIN Lock, the user will be asked to enter the PIN code when you launch the APP.1. Enable the “Enable lock when starting” function. Then enter your PIN code.2. Conrm your PIN code again.NOTIFY (PUSH NOTIFICATION)The WAPP camera supports motion detection function. When any event is detected in the camera site, you’ll receive push notication on the mobile devices for the event recognized by the camera.For iOSIf you want to enable/disable it, please follow the steps on your iOS mobile device:1. Launch Settings from your Home screen.2. Tap Notications.3. Scroll down to nd “OMGuard HD” APP and tap on it.4. Switch the toggle to ON/OFF in Notication Center.Note:If you forgot your PIN code, please uninstall the APP and reinstall it on the mobile device.Note:It takes time for the changes to take effect in iOS, normally within 2 hours.(iOS) (Android)
13Note:The internet connection and wireless network interference may inuence the performance of push notication service.(iOS) (Android)
14LIVE VIEW / SNAPSHOT / RECORDINGTap  to  take snapshot  image(s)  of the video. The captured snapshots will  be  stored  in  your mobile device.Tap to turn ON/OFF the volume.Tap to Start/Stop recording. The recorded video le will be stored in the memory card of your camera.Tap to return to the main page.The APP allows users  to have access to live video. User can take snapshot image(s) and record the live video.If you’re  using  the  indoor model,  you  can  also choose  the  color  tone according to  the  lighting condition. By default, the APP applies the ‘indoor’ option with warm-yellow color tone for the indoor models.  You  can also choose the ‘outdoor’ option  in  the advanced setting for  cool-white  color tone if it best ts your viewing environment.  It is not necessary to change this setting for outdoor models.
15VIEWING YOUR SNAPSHOTSFor iOSYou snapshots will be named with the time stamp and saved into the Camera Roll location of your mobile device.For AndroidYou snapshots will be named with the time stamp and saved into the Photo Gallery > snapshot folder on your mobile device.PLAYBACK YOUR VIDEOSThe recorded  video le(s) on your camera  is automatically saved to  the memory card inserted in your camera. You can remotely access the le(s) for playback via your mobile device. Tap the CAMERA SETTING icon on the main page.(iOS) (Android)
16Tap EVENT LIST icon and the Date-Time lter would appear. User  may dene the  period for system to display all available recorded le(s) for playback.During the playback, tap the PAUSE icon to pause / resume the video. MUTE to deactivate/activate the audio function and tap the BACK icon to return to the event list section. You may also review recorded video le(s) with your PC. For best performance, please use “Free Video Converter” from http://www.freemake.com/free_video_converter/, or Video LAN from http://www.videolan.org/.The video is using FFmpeg codes and is H.264 compression method.User’s local network environment condition (example: upload/download speed) may cause improper video playback (black screen). When it happens, please leave the playback mode and try again at later time.APP layout may vary depending on the display panel size of your mobile devices. Please refer to the release note from the APP Store/Google Play for more details.
17To Download/Delete the video le(s) in the EVENT LIST section, please follow the steps below:‧DOWNLOADLong press the video clip to download the le onto your movbile device.Note:During the download process, the system will stop both the live view and recording functions. APP will automatically inform any user accessing the camera that the system is busy and the connection has been terminated.
18This  function  helps  user  to  easily  withdraw  the  recorded  file(s)  from  thememory  card.  It  is  strongly suggested to download the le(s) at yourhome Wi-Fi network (WLAN), meaning the mobile device(s) isconnecting to  the  same  Wi-Fi router  as  the  camera. Minimum  bandwidthrequirment is  1Mbps  (upload/download).  Download  process  may  be  forcestopped  if  the  bandwidth  becomes  too  slow  and  cannot continue.‧DELETEFirst select the le(s) by tapping the le name, following by taping on the Trashcan icon to delete selected le(s) Multiple les can be selected for delete.Note:For Android  system,  please  use  "MX  Player" APP  for  playbackdownloaded  video  le(s). You can nd "MX Player" from Google Play(free of charge).If you  are  experiencing  scattering  video image,  please  switch thedecoder  function  of the MX Player to "S/W Decoder".Note:For iOS system, please use "Oplayer Lite" APP for playback downloaded video les(s).You can nd "Oplayer Lite" from App Store (free of charge)Check the video clipThen tap the trash can icon
19ADVANCED SETTINGThis chapter  explains the advanced settings  for administrator. Administrator is the one  who owns the administration  password and has the  full control to the WAPP camera. The administrator  can access all WAPP functions and settings, while general users can receive the surveillance images for live view/screen capture/video recording and may not manage the camera settings.Admin Password  The security code required to enter Advanced Setting for system setting management.Email Alert  Enable /  Disable  receiving E-Mail  alert  (after system  detecting motion) on  your  mobile  divice.  Please  make  sure  you  have  setup  the  E-Mail Setting correctly and have activated Motion Detection function.Time Zone  Setup the appropriate time zone .Daylight saving Turn ON/OFF the daylight saving function.Device Security Code  The password required for remote access.Video Setting  Congure the video quality and local power frequency.Wi-Fi Setting  Manage your Wi-Fi Network.Sensitivity Setting  Setup the camera sensitivity for motion detection.Email Setting Setup your email account for E-mail alert .SD Card Format  Format/Setup the SD card.Prole Setting  Save  the  current  camera  settings  and  apply  the  settings  to  other cameras.Device Information  Check the App and API Kernel version.Note:It may take more than one minute for some routers to update the registereddevices. When you complete advanced settings and return to device list, please wait fora while allowing your router to nish the camera registration.
20ADMIN PASSWORDThe Admin Password is a specic security code for administrator to change the advanced settings. The default admin password is 123456.Please use this function to change the default admin password into your personal admin password. For the protection of your system conguration, every time you change the advanced settings, you need to enter the admin password. Please change the admin password periodically.EMAIL ALERTThe camera  supports  the  motion detection function,  which  is capable of  detecting  movements within the camera view, following with notifying user the sudden event with push notication and/or email alert, system can also begin recording.When motion detection is enabled and system detects movement:- System will begin recording.- With Push Notication enabled, system will send out notication message to user’s mobile device.- With Email Alert enabled, system will send out Email to alert user the event.Note:If you forgot your admin password, please long press the reset button on the camera DCjack for 5 seconds to restore the password into factory default value 123456 (please referto the Camera Overview section). All settings will be restored to factory default. You willneed to congure your camera from the start.Note:By default, the system has  been  limited  to  send out  the email  alert every  1 minutes  to prevent overloading user’s email account.Function Setting  Action (when movement is detected)Email Alert  ON  Camera: Start video recordingEmail account: Email alertPush Notication  ON  Camera: Start video recordingMobile Device: Text noticationMotion Detection  OFF  Camera: Manual RecordingEmail account: No actionMobile Device: No action
21TIME ZONEThe drop-down list shows the world time zone. Select the time zone that will work the best for you. If your date/time is during the daylight saving time period, please check the Daylight Saving box to adjust the system time properly.DAYLIGHT SAVINGActivate/Deactivate the daylight saving function.DEVICE SECURITY CODEThe Device Security Code is a specic security code to access the camera.The default password of  the  camera  is 123456. Please use this  function  to  change the default password into your personal security code.1. Type in the old password.2. Type in the new password and conrm the new password again.3. Tap OK to save the setting.VIDEO SETTINGSThis section allows you to congure the video quality and environment mode.Video QualityThe Video Quality  setting section  allows  you  to  adjust the  quality  of  the  video streaming.  By selecting better  video  image  will  allow you  to  view high  resolution  image.  By  selecting better streaming  will  allow  the  video  to  display  more  smoothly  (quality  depend  on  local  internet environment).Only select better image when you have sufcient bandwidth and updated mobile device(s). Please refer to P.4 for system requirment.Note:1. Change password in system information page accordingly.2. If you forget the Device Security Code, please hold down the reset button (P.8) for 5seconds to reset the system to factory default. All settings will be restored to factory default. You will need to congure your camera from the start.
22Envir onment ModeThe Environment Mode settings allows you to select the power line frequency used at the location of WAPP camera. The power line frequency varies depending on geographic region. It may cause image icker if wrong frequency is selected. Please check with local authorities for proper setting.There  are  two  type  video  color  tone,  user  can  change  the  video  color  tone    between  warm-yellow(indoor) and cool-white (outdoor)Low Light EnhancementThe Low Light Enhancement Mode is for improving the night view video image by providing 5 levels to select from (5 = brightest).WI-FI SETTINGThe Wi-Fi setting allows you to choose the wireless connection and setup the Wi-Fi environment.When you  tap  the  “Manage Wi-Fi network”  button,  the system automatically  scans  the  nearby network and shows the available Wi-Fi routers in the drop-down list. Choose the appropriate Wi-Fi router and enter the Wi-Fi router password if necessary. Due to security concerns, it is suggested to use the WPA/WPA2/ WPA2-PSK protocol for Wi-Fi network.Note:1. When the Wi-Fi connection is completed and you unplug the Ethernet cable, the camera will reboot and it will take several minutes to establish the connection. Please re-launch the APP when you see the green signal indicator lights up.2. The WAPP camera is designed to work with the legal Wi-Fi channels in your region.Please refer to your Wi-Fi router manual to choose an appropriate channel for WAPP camera.3. If camera fails to connect to the Wi-Fi router, please hold down reset button for 2 seconds to reset the system and repeat register process again.
23SENSITIVITY SETTINGThis denes the camera parameter for motion detection.Detection ModePIR is hardware-based biomass detection.SOFTWARE use advance software analysis to trigger motion alarm.In general, the performance of any PIR depends on the environment, specially the temperature.  At low temperature the accuracy of PIR may suffer.  If you are experiencing such, please switch to the built-in software motion detection to improve the situation.Motion Detection (available for Software Mode ONLY)HIGH – Suitable for detecting smaller object(s) within 5 to 6 metersLOW – Suitable for detecting larger object(s) within 3 to 5 metersEMAIL SETTINGThe email setting allows you to  configure  the  email  environment,  email  account and  password. Gmail account is suggested.Click the “Use SSL” check box will transmit the data in encryption. This setting requires the Simple Mail Transfer Protocol (SMTP) conguration. Most ISPs use the SMTP method to transfer outbound mail via the internet. Only use the SMTP that supports SSL.Gmail Setting (suggested)SMTP Server  smtp.gmail.com  Enter the gmail SMTP serverSMTP Port  465  Enter the SMTP port 465Username  XXX@gmail.com  Enter your email addressPassword  XXXXXXXX  Enter the password for this gmail accountEmail to  XXX@gmail.com  Enter  the  email  address  for  the  recipient  who receives the email alert.Note:The  HIGH/LOW  setting  for  Motion  Detection  only  takes  effect  when  user  chooses SOFTWARE in detection Mode.
24SD CARD SETTINGFormatting your  memory card will ERASE all the data  from  it and you will not  be  able to get the data back. Please back up your video les BEFORE formatting the memory card.OVERWRITE SD CARDThis function will  overwrite  the  oldest files when the  micro  memory  card is full. Turning on  this function will  enable  the  system  to start overwriting the old les when the available  memory  card capacity is  not enough. This ensures the most up to  date video recordings can be  saved so that you won’t miss any important information.PROFILE SETTINGThis function allows you to save the following customized settings of camera. This is useful if you want to apply the  same  settings  to another WAPP camera quickly. You won’t  have  to  make all settings for each camera manually.‧Time zone ‧Vido setting ‧Sensitivity setting‧Email setting ‧Overwrite SettingDEVICE INFORMATIONThis section  shows  the  device  information about the camera, including device version, total  size and available size of the memory card.Note:The system is optimized to Class 10 memory card. Memory card with lower specication will decrease the recording and playback function efciency.During format process, all recording & viewing will stop until format process completes.Note:You will want to reformat the memory card from time to time to ensure the condition of the storage device. Your  camera  system  will  not  work  properly  if  the memory  card  become corrupted.
25TROUBLE SHOOTINGIF SOLUTIONThe APP cannotfound the camera‧ Make sure your network supports the DHCPprotocol.‧ Make sure the camera and your mobile deviceconnect to the same Wi-Fi router for the rstsetting.‧ Make sure the Wi-Fi router is activated.‧ Make sure the camera is properly powered on.‧ Use the “ADD CAMERA” function tomanually add the camera.Wi-Fi router is notshown in the dropdown list‧ Make sure SSID broadcasting function isenabled in the Wi-Fi router. Consult yourWi-Fi router manufacturer for the settings ifnecessary.‧ Change the wireless security protocol of yourWi-Fi router into WPA/WPA2/WPA2-PSK.Due to security concerns, WEP protocol is notsuggested for some Wi-Fi routers.No image appears  ‧ Make sure the power adaptor is not damagedor defective and plugged into an electricaloutlet with power.‧Relocate the camera to obtain the bestreception of wireless signals.‧ Make sure the camera is properly congured inApp.‧ Make sure the mobile device is connected to3G/4G/Wi-Fi properly.Low wirelesssignalPoor image quality‧ Wireless devices such as wireless home stereosystem may reduce the signal strength. Leaveas much space as possible between thecamera/mobile device and these wirelessdevices.‧ Clean the camera lens using lens cleaningcloth. Spots or dust on the lens can also causeimage quality problems.Motion detection isnot working orover-react‧ Make sure the sensitivity setting is turned ON (please refer to the Sensitivity Setting section).‧ In motion detection mode, a moving object within the camera viewing angle is necessary to trigger the motion sensor for recordingNote:WPA/WPA2/WPA2-PSK encryption protocols are newer and more effective security standards for wireless networks than the older and less-secure WEP protocol.
26The APP cannot record any video clips‧ Make sure the SD card has been correctly inserted‧ Make sure the motion detection function has been enabled. (please refer to the Sensitivity Setting section).‧ Please format the SD card when it is used for the rst time (please refer to the SD Card Format section)‧ Make sure you are using Class 10 rated memory card.Email alert is notworking‧ Make sure the email alert function is enabled (please refer to the Email Alert section).‧ Gmail account is suggested for the email alert function. Make sure you have setup the system conguration as suggested in the Email Alert section.‧ Make sure the email address is has been correctly entered.Bright white spots appear at night time‧ The camera's infrared LEDs produce invisible light that reects off surfaces such as glass.Install the camera on the other side of windows or place the lens ush against the surface to improve the night vision. It is suggested toinstall camera(s) under well-lit area.Memory card error ‧ Make sure the memory card is correctly inserted and formatted.‧Use the provided memory card within the package to ensure proper operation.‧ Make sure your are using Class 10 rated memory card.Note:Please  check  the  environment  rating  (Ingress)  of  the camera(s) before installing outdoors.Note:Please backup the data before formatting. Format function will erase all the data on the memory card.
27Wrong data and time are shown‧ Wrong date and/or time will result in unexpected record schedule. Make sure you’ve selected the correct time zone (please refer tothe Time Zone section).‧ Conrm the system date/time of the mobile device to ensure correct operation.‧ System will clock itself when connect to the internet. Make sure the system is connected properly to the internet. You may use yourmobile device to access the system to see if remote view is functioning properly.
28PRODUCTION SPECIFICATIONNetworking ParameterWireless Technology  IEEE 802.11 b/g/nNetwork Connection  Ethernet (10/100 Base-T/Base -TX); Wi-FiNetwork Protocols  TCP/IP, UDP, SMTP, NTP, DHCP, ARPSimultaneous Viewers  3 concurrent sessionsSecurity  WPA /WPA2/WPA2-PSK (TKIP, 128 bit AES)Camera ParameterImage Sensor  Mega pixel CMOSAntenna  3dBi DipoleHousing  Weather resistance metalEnvironment Rating (Ingress)  IP66Light Source Environment  Indoor (50Hz); Indoor (60Hz)Local Storage  Memory card, Max. 128GB (not included in the package)Viewing angle H:110°,  V: 60°  Lens 4.0mmMin. Illumination  1~8 luxNumber of LEDs 6 IR LEDs with IR switcherIR Distance  15 meters Video Audio ParameterImage Compression  H.264Image Resolution  HD 1920x1280Recording Frame Rate  1080P@30 FPSSupported Mobile DeviceiOS requirement  iPhone 5 / iPad Mini / iPad 2 with iOS 7.0 or aboveAndroid requirement  Android 4.4X or aboveHardware requirement  1.5GHz dual core or above1GB or above internal memoryGeneral ParameterPower Requirements  100~240V switching power supply DC 5V 1.5AOperating Temperature  -10°C~+50°C
29STORAGE MEDIA MANAGEMENTMicro SD Card Capacity(Class 10)Event Minutes8G  400 18032G  1600 32064G  3200 760128G  6400  1440
30APPENDIX: COMPATIBLE LISTWiFi Compatible Router ListBrand Product NameASUS RT-N53BUFFALO WIR-HP-C300NH2BUFFALO WZR-HP-G450Cisco ERT120D-Link DIR-816LHuawei WSR20INTELBRAS WRN300NETGEAR Wndr3700v4NETGEAR WGR614Tenda FS395TP-link TL-WR941N

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