LIDL US HG3329 Wireless surveillance camera outdoor IP 66USA User Manual

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Wireless APP Camera
Installation and Operating Instructions
Model: WAPP-MS
Version 1.0
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT
AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
The state of art WAPP camera is capable of deliver high quality Digital High Definition (HD) video
to your smart-mobile device(s), which would require higher internet bandwidth. Due to your local
internet environment condition, your mobile device(s) may display black-screen or temporary
disconnect to the WAPP camera.
* Make sure the WAPP camera is operating with sufficient internet bandwidth, 1Mbps (upload/
download speed) is suggested.
* For best performance, the smart-mobile device(s) need to be on Wi-Fi or 4G mobile network
in order to receive maximum download speed.
* When the internet transmission is low, your WAPP APP will automatically switch to Relay
Mode:
‧ By adjusting to “Better Streaming” in the system setting section may improve
the WAPP APP performance.
* Your internet bandwidth is limited. For best performance, try to avoid more than two users
connecting to the WAPP camera simultaneously.
* Make sure your smart-mobile device(s) is equipped with up-to-date technology, 1.5GHz dual
core processor or equivalent is suggested.
* If the signal strength of your Wi-Fi router is weak, there are several ways to improve
transmission:
‧ Change router/camera relative position to receive better signal.
‧ Use wire Ethernet cable on the WAPP camera to establish connection between WAPP
camera and your router.
‧ Use Wi-Fi repeater/extender to maximize the service range of your Wi-Fi route.
‧ Switch your router to 11b/11g mode in order to improve router service range.
‧ Purchase extension cable or high gain antenna for your camera from the WAPP
vendor.
* Please make sure the memory card used is CLASS10 rated.
CONTENTS
Introduction..................................................................................................... 2
Wireless Devices Operating Range ...........................................................................2
Important Safety Precautios ......................................................................................2
Kit Content....................................................................................................... 4
Safety and Installation Tips............................................................................ 5
Camera Overview............................................................................................ 6
Setup Your Camera.......................................................................................... 7
Install Your Camera......................................................................................... 9
APP Introduction .......................................................................................... 10
Live View / Snapshop / Recording ............................................................... 14
Viewing Your Snapshots............................................................................... 15
Playback Your Videos................................................................................... 15
Advanced Setting.......................................................................................... 19
Admin Password......................................................................................................20
Email Alert...............................................................................................................20
Time Zone...............................................................................................................21
Daylight Saving........................................................................................................24
Device Security Code..............................................................................................24
Video Settings.........................................................................................................24
Wi-Fi Settings..........................................................................................................25
Sensitivity Setting....................................................................................................26
Email Setting...........................................................................................................26
SD Card Setting.......................................................................................................27
Overwrite SD Card...................................................................................................27
Profile Setting..........................................................................................................27
Device Information...................................................................................................27
Trouble Shooting........................................................................................... 28
Product Specification ................................................................................... 31
Storage Media Management ........................................................................ 32
Appendix: Compatible List........................................................................... 33
INTRODUCTION
PLEASE READ BEFORE YOU START
Always use discretion when installing CCTV equipment, especially when there is perceived
policy. Enquire relevant local regulations applicable to the lawful installation of video recording/
surveillance. Third party consent may be required.
WIRELESS DEVICES OPERATING RANGE
Ensure the signal reception viewed from the wireless camera(s) is the best possible reception
between the camera(s) and the Wi-Fi router. If necessary, reduce the distance between the
camera(s) and the Wi-Fi router to improve overall system performance. Wireless Color Camera
Recordable CCTV Kit operating on a secure digital 2.4GHz frequency which could greatly
reduce interference from product such as wireless routers, cordless phones or microwave
ovens.
IMPORTANT SAFETY PRECAUTIONS
Damages caused by non-compliance with this operating manual will void the warranty! We will
not assume any liability for damages to items or persons caused by improper handling or noncompliance with the safety notices! Any warranty claim will be null and void in such cases.
1. Do not drop, puncture or disassemble the camera; otherwise the warranty will be voided.
2. Avoid all contact with water, and dry hands before using.
3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4. Do not expose the camera to high temperature or leave it in direct sunlight. Doing so may
damage the camera or cause camera temporary malfunction.
5. Use the devices with care. Avoid pressing hard on the camera body.
6. For your own safety, avoid using the camera or power off the camera when there is a storm or
lightning.
7. Remove the power adapter during long periods between usages.
8. Use only the accessories and power adapters supplied by the manufacturer.
9. To meet the regulations pertaining to parental responsibility, keep the devices out of the reach of
infants.
10. Check power cables, do not get crushed or damaged by sharp edges whenever the devices are
in operation.
FCC Compliance Statement: This
Products with CE Marking comply
device complies with Part 15 of the
with EMC Directive (2014/30/EU);
FCC rules. Operation is subjected to
Low Voltage Directive (2014/35/
the following two conditions: (1) this
EU); RED (2014/53/EU); ROHS
device may not cause harmful interference, and (2) this
Directive (2011/65/EU) issued by the Commission
device must accept any interference received, including
of the European Community. Compliance with
interference that may cause undesired operation.
these directives implies conformity to the following
The distance between user and products should be no
less than 20cm
European Norms:
EMC: EN 301 489
LVD: EN 60950
Radio: EN 300 328
FCC/CE WARNING
This equipment has been tested and found to comply with limits for a Class B digital device,
pursuant to Part 15 of the FCC rules and ETSI(EN) 300328. These limits are designed to provide
reasonable protection against harmful interference in residential installations. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does interference to radio or
television equipment reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Move the equipment away from the receiver.
• Plug the equipment into an outlet on a circuit different from that to which the receiver is
•
connected.
Consult the dealer or an experienced radio/television technician for additional suggestions.
You are cautioned that any change or modifications to the equipment not expressly
approved by the party responsible for compliance could void your authority to operate
such equipment.
DISPOSAL
If the camera system no longer functions or can no longer be repaired, it must be
disposed of according to the valid statutory regulations.
Disposal of spent batteries/accumulators:
You are required by law (Battery Ordinance) to return all spent batteries and
accumulators. Disposing of spent batteries/accumulators with common household waste is
prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols
on the side. These symbols indicate that it is prohibited to dispose of these batteries/accumulators
in the household waste. The abbreviations for the respective heavy metals are: Cd=cadmium,
Hg=mercury, Pb=lead. You can return spent batteries and accumulators that can no longer be
charged to the designated collection points in your community, outlets or wherever batteries or
accumulators are sold. Following these instructions will allow you to fulfill the legal requirements
and contribute to the protection of our environment!
KIT CONTENT
Wireless App Camera
Splitter Cable
x1
x1
Camera Antenna
Power Adapter
x1
x1
Screw Pack
Quick Start Guide
x1
x1
Tools Required:
‧Electric drill
‧5mm masonry drill bit
‧15mm masonry drill bit
‧No. 2 Philips screwdriver
Mounting Template
x1
For best system performance:
- iOS: iPhone5 / iPad2 / Mini iPad with iOS 7.0 or above.
- Android: 1.5G dual core processor dual core procesor with 1G Ram or above.
- Storage: Class 10 memory card.
- Bandwidth: 1Mbps or above upload/download speed suggested.
SAFETY AND INSTALLATION TIPS
Do not attempt to open the units with the power adaptor plug connected to avoid any risk of
personal injury.
When installing CCTV camera(s), always follow manufacturer's advice when using power tools,
steps, ladders, etc. and wear suitable protective equipment (e.g. safety goggles) when drilling
holes. Before drilling holes through walls, check for hidden electricity cables and water pipes. The
use of cable/pipe detector is advisable.
It is also advisable to avoid exposing any cameras to extreme weather conditions (e.g., under a
gutter which is prone to any water leaks). When installing any cameras with this unit, it is advisable
to use cable conduit to protect any video/power extension cables from being exposed externally
and to prevent/reduce the chances of the cables being tampered with. After drilling any hole though
an external wall for a cable, ensure the hole is sealed up around the cable using a sealant to
prevent drafts.
To prevent a fire or electrical shock hazard, do not attempt to open the housing while the unit is
exposed to rain, water or wet conditions. There are no user serviceable parts inside. Refer servicing
to qualified service personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree
branches or moving objects that might unnecessarily cause the camera to record.
CAMERA OVERVIEW
Antenna
Light Sensor
LENS
RJ45 Cable
SD Card Slot
Reset Button
Note:
Press and hold the reset button on the power cable for 5 seconds
and the system will start the reset process. The system will restore
to factory default and you may start the Wi-Fi setup.
SETUP YOUR CAMERA
Follow the instructions below to help configure your camera for initial use.
1. APP download
Download and install the "OMGuard HD" app from Google PlayTM ot the App Store®. Then launch
the app.
For iOS
For Android
2. Power up the camera
Connect your smartphone to your home netwotk. Connect camera to the Wi-Fi router using
Ethernet cable. Power on the camera, which will take 40 seconds to connect to the router. When
its done, green LED will stay ON. After power up the camera, wait about 1 minute until the camera
restart. Tap next when you see the LED blinks 1 long and 2 shorts blinks constantly.
Router
Ethernet Cable
Power Cable
Power Adapter
3. Add a new camera
1. Tap "+" to add a new camera.
2. Tap "search" button to search available camera(s) which connecting to the Wi-Fi router, or scan
the QR code label on the back of the camera to bring up the DID information.
3. Name your camera and enter the default password 123456. Later, app will request you to modify
default password to private password.
(iOS)
(Android)
4.Wi-Fi Setting setup
In the Wi-Fi setting section, enter default password:123456. Choose the appropriate Wi-Fi router
on your local network. The Camera will offline for around 40 seconds to reboot for Wifi connection.
When camera connects to Wi-Fi router correctly, the Green LED will stay ON.
INSTALL YOUR CAMERA
1. The best location is close to proximity of power outlet that the power cord can reach.
2. Stick the mounting template onto the wall, eave or roof. For concrete, brick or plywood siding,
use 6.3mm (1/4") drill bit to drill 3 pilot holes and insert anchors.
3. Use 16~20mm (5/8") drill bit to drill cable hole through the wall. If the wall is thick, you may
need to drill another hole in the interior.
4. Feed the camera cable into the hole and pull it out from the interior, use fish rap to
pull cable through the wall if needed. caulk the hole properly to avoid water damage.
5. Connect camera cable to spliter (single way side). Connect Entheret cable and power cprd to
splitter (2 way side).
6. Connect Ethernet cable to wifi router and plug in camera powe supply.
7. After 1 minute, you can watch video form app now.
Note:
Before mounting the camera, install the memeory card if you prefer recording video to local
storage.
APP INTRODUCTION
Main Page
The MAIN PAGE section offers user an overview for all registered camera(s), including camera
status (connected/disconnected). User can quickly access the camera(s) in the list. When multiple
cameras are registered, scroll down to locate the registered camera for access.
(iOS)
(Android)
The ADD CAMERA icon allows you to register additional camera(s) to the system. The     
system supports up to 3 concurrent user connections.
In the CAMERA SETTING section you will allow to (1) configure system setting,
(2) unregister camera from the APP and (3) enter event list for recorded video file(s)   
playback. Tap the CAMERA SETTING icon to enter/exit CAMERA SETTING.
10
Tap the CAMERA SETTING icon. The following icons appear on the panel.
(iOS)
(Android)
Tap the ADVANCED SETTING icon to setup camera configuration. (Please refer to
"Advanced Setting" for detail).
Tap the DELETE icon to remove the camera connection.
Tap the EVENT LIST icon to check or playback the recorded events. (Please refer to
"Playback Your Video" for detail).
The INFORMATION icon allows you to enable PIN lock, push notification function and
check the App information.
11
SETUP PIN LOCK
(iOS)
(Android)
If you enable PIN Lock, the user will be asked to enter the PIN code when you launch the APP.
1. Enable the “Enable lock when starting” function. Then enter your PIN code.
2. Confirm your PIN code again.
Note:
If you forgot your PIN code, please uninstall the APP and reinstall it on the mobile device.
NOTIFY (PUSH NOTIFICATION)
The WAPP camera supports motion detection function. When any event is detected in the camera
site, you’ll receive push notification on the mobile devices for the event recognized by the camera.
For iOS
If you want to enable/disable it, please follow the steps on your iOS mobile device:
1. Launch Settings from your Home screen.
2. Tap Notifications.
3. Scroll down to find “OMGuard HD” APP and tap on it.
4. Switch the toggle to ON/OFF in Notification Center.
Note:
It takes time for the changes to take effect in iOS, normally within 2 hours.
12
Note:
The internet connection and wireless network interference may influence the performance
of push notification service.
(iOS)
(Android)
13
LIVE VIEW / SNAPSHOT / RECORDING
Tap to take snapshot image(s) of the video. The
captured snapshots will be stored in your mobile
device.
Tap to turn ON/OFF the volume.
Tap to Start/Stop recording. The recorded video file
will be stored in the memory card of your camera.
Tap to return to the main page.
The APP allows users to have access to live video. User can take snapshot image(s) and record
the live video.
If you’re using the indoor model, you can also choose the color tone according to the lighting
condition. By default, the APP applies the ‘indoor’ option with warm-yellow color tone for the indoor
models. You can also choose the ‘outdoor’ option in the advanced setting for cool-white color
tone if it best fits your viewing environment. It is not necessary to change this setting for outdoor
models.
14
VIEWING YOUR SNAPSHOTS
For iOS
You snapshots will be named with the time stamp and saved into the Camera Roll location of your
mobile device.
For Android
You snapshots will be named with the time stamp and saved into the Photo Gallery > snapshot
folder on your mobile device.
PLAYBACK YOUR VIDEOS
The recorded video file(s) on your camera is automatically saved to the memory card inserted in
your camera. You can remotely access the file(s) for playback via your mobile device.
Tap the CAMERA SETTING icon on the main page.
(iOS)
(Android)
15
Tap EVENT LIST icon and the Date-Time filter would appear. User may define the period
for system to display all available recorded file(s) for playback.
During the playback, tap the PAUSE icon to pause / resume the video. MUTE to deactivate/
activate the audio function and tap the BACK icon to return to the event list section. You
may also review recorded video file(s) with your PC. For best performance, please use “Free
Video Converter” from http://www.freemake.com/free_video_converter/, or Video LAN from
http://www.videolan.org/.
The video is using FFmpeg codes and is H.264 compression method.
User’s local network environment condition (example: upload/download speed) may cause
improper video playback (black screen). When it happens, please leave the playback mode
and try again at later time.
APP layout may vary depending on the display panel size of your mobile devices. Please
refer to the release note from the APP Store/Google Play for more details.
16
To Download / Delete the video file(s) in the EVENT LIST section, please follow the steps below:
‧DOWNLOAD
     Long press the video clip to download the file onto your movbile device.
Note:
During the download process, the system will stop both the live view and recording
functions. APP will automatically inform any user accessing the camera that the
system is busy and the connection has been terminated.
17
This function helps user to easily withdraw the recorded file(s) from the memory card. It is strongly
suggested to download the file(s) at your home Wi-Fi network (WLAN), meaning the mobile device(s) is
connecting to the same Wi-Fi router as the camera. Minimum bandwidth requirment is 1Mbps (upload/
download). Download process may be force stopped if the bandwidth becomes too slow and cannot
continue.
Note:
For iOS system, please use "Oplayer Lite" APP for playback downloaded video files(s).
You can find "Oplayer Lite" from App Store (free of charge)
Note:
For Android system, please use "MX Player" APP for playback downloaded video file(s).
You can find "MX Player" from Google Play (free of charge).
If you are experiencing scattering video image, please switch the decoder function of the
MX Player to "S/W Decoder".
‧DELETE
     First select the file(s) by tapping the file name, following by taping on the Trashcan icon
     to delete selected file(s) Multiple files can be selected for delete.
Check the video clip
Then tap the trash can icon
18
ADVANCED SETTING
This chapter explains the advanced settings for administrator. Administrator is the one who owns
the administration password and has the full control to the WAPP camera. The administrator can
access all WAPP functions and settings, while general users can receive the surveillance images
for live view/screen capture/video recording and may not manage the camera settings.
Admin Password
The security code required to enter Advanced Setting for system setting
management.
Email Alert
Enable / Disable receiving E-Mail alert (after system detecting motion)
on your mobile divice. Please make sure you have setup the E-Mail
Setting correctly and have activated Motion Detection function.
Time Zone
Setup the appropriate time zone .
Daylight saving
Turn ON/OFF the daylight saving function.
Device Security Code
The password required for remote access.
Video Setting
Configure the video quality and local power frequency.
Wi-Fi Setting
Manage your Wi-Fi Network.
Sensitivity Setting
Setup the camera sensitivity for motion detection.
Email Setting
Setup your email account for E-mail alert .
SD Card Format
Format/Setup the SD card.
Profile Setting
Save the current camera settings and apply the settings to other
cameras.
Device Information
Check the App and API Kernel version.
Note:
It may take more than one minute for some routers to update the registered
devices. When you complete advanced settings and return to device list, please wait for
a while allowing your router to finish the camera registration.
19
ADMIN PASSWORD
The Admin Password is a specific security code for administrator to change the advanced settings.
The default admin password is 123456.
Please use this function to change the default admin password into your personal admin password.
For the protection of your system configuration, every time you change the advanced settings, you
need to enter the admin password. Please change the admin password periodically.
Note:
If you forgot your admin password, please long press the reset button on the camera DC
jack for 5 seconds to restore the password into factory default value 123456 (please refer
to the Camera Overview section). All settings will be restored to factory default. You will
need to configure your camera from the start.
EMAIL ALERT
The camera supports the motion detection function, which is capable of detecting movements
within the camera view, following with notifying user the sudden event with push notification and/or
email alert, system can also begin recording.
When motion detection is enabled and system detects movement:
- System will begin recording.
- With Push Notification enabled, system will send out notification message to user’s mobile device.
- With Email Alert enabled, system will send out Email to alert user the event.
Function
Setting
Action (when movement is detected)
Email Alert
ON
Camera: Start video recording
Email account: Email alert
Push Notification
ON
Camera: Start video recording
Mobile Device: Text notificationMotion
Detection
OFF
Camera: Manual Recording
Email account: No action
Mobile Device: No action
Note:
By default, the system has been limited to send out the email alert every 1 minutes to
prevent overloading user’s email account.
20
TIME ZONE
The drop-down list shows the world time zone. Select the time zone that will work the best for you.
If your date/time is during the daylight saving time period, please check the Daylight Saving box to
adjust the system time properly.
DAYLIGHT SAVING
Activate/Deactivate the daylight saving function.
DEVICE SECURITY CODE
The Device Security Code is a specific security code to access the camera.
The default password of the camera is 123456. Please use this function to change the default
password into your personal security code.
1. Type in the old password.
2. Type in the new password and confirm the new password again.
3. Tap OK to save the setting.
Note:
1. Change password in system information page accordingly.
2. If you forget the Device Security Code, please hold down the reset button (P.8) for
5seconds to reset the system to factory default. All settings will be restored to factory
default. You will need to configure your camera from the start.
VIDEO SETTINGS
This section allows you to configure the video quality and environment mode.
Video Quality
The Video Quality setting section allows you to adjust the quality of the video streaming. By
selecting better video image will allow you to view high resolution image. By selecting better
streaming will allow the video to display more smoothly (quality depend on local internet
environment).
Only select better image when you have sufficient bandwidth and updated mobile device(s). Please
refer to P.4 for system requirment.
21
Envir onment Mode
The Environment Mode settings allows you to select the power line frequency used at the location
of WAPP camera. The power line frequency varies depending on geographic region. It may cause
image flicker if wrong frequency is selected. Please check with local authorities for proper setting.
There are two type video color tone, user can change the video color tone between warmyellow(indoor) and cool-white (outdoor)
Low Light Enhancement
The Low Light Enhancement Mode is for improving the night view video image by providing 5 levels
to select from (5 = brightest).
WI-FI SETTING
The Wi-Fi setting allows you to choose the wireless connection and setup the Wi-Fi environment.
When you tap the “Manage Wi-Fi network” button, the system automatically scans the nearby
network and shows the available Wi-Fi routers in the drop-down list. Choose the appropriate Wi-Fi
router and enter the Wi-Fi router password if necessary. Due to security concerns, it is suggested
to use the WPA/WPA2/ WPA2-PSK protocol for Wi-Fi network.
Note:
1. When the Wi-Fi connection is completed and you unplug the Ethernet cable, the camera
will reboot and it will take several minutes to establish the connection. Please re-launch
the APP when you see the green signal indicator lights up.
2. The WAPP camera is designed to work with the legal Wi-Fi channels in your region.
Please refer to your Wi-Fi router manual to choose an appropriate channel for WAPP
camera.
3. If camera fails to connect to the Wi-Fi router, please hold down reset button for 2
seconds to reset the system and repeat register process again.
22
SENSITIVITY SETTING
This defines the camera parameter for motion detection.
Detection Mode
PIR is hardware-based biomass detection.
SOFTWARE use advance software analysis to trigger motion alarm.
In general, the performance of any PIR depends on the environment, specially the temperature. At
low temperature the accuracy of PIR may suffer. If you are experiencing such, please switch to the
built-in software motion detection to improve the situation.
Motion Detection (available for Software Mode ONLY)
HIGH – Suitable for detecting smaller object(s) within 5 to 6 meters
LOW – Suitable for detecting larger object(s) within 3 to 5 meters
Note:
The HIGH/LOW setting for Motion Detection only takes effect when user chooses
SOFTWARE in detection Mode.
EMAIL SETTING
The email setting allows you to configure the email environment, email account and password.
Gmail account is suggested.
Click the “Use SSL” check box will transmit the data in encryption. This setting requires the Simple
Mail Transfer Protocol (SMTP) configuration. Most ISPs use the SMTP method to transfer outbound
mail via the internet. Only use the SMTP that supports SSL.
Gmail Setting (suggested)
SMTP Server
smtp.gmail.com
Enter the gmail SMTP server
SMTP Port
465
Enter the SMTP port 465
Username
XXX@gmail.com
Enter your email address
Password
XXXXXXXX
Enter the password for this gmail account
Email to
XXX@gmail.com
Enter the email address for the recipient who
receives the email alert.
23
SD CARD SETTING
Formatting your memory card will ERASE all the data from it and you will not be able to get the
data back. Please back up your video files BEFORE formatting the memory card.
Note:
The system is optimized to Class 10 memory card. Memory card with lower specification
will decrease the recording and playback function efficiency.
During format process, all recording & viewing will stop until format process completes.
OVERWRITE SD CARD
This function will overwrite the oldest files when the micro memory card is full. Turning on this
function will enable the system to start overwriting the old files when the available memory card
capacity is not enough. This ensures the most up to date video recordings can be saved so that
you won’t miss any important information.
Note:
You will want to reformat the memory card from time to time to ensure the condition of the
storage device. Your camera system will not work properly if the memory card become
corrupted.
PROFILE SETTING
This function allows you to save the following customized settings of camera. This is useful if you
want to apply the same settings to another WAPP camera quickly. You won’t have to make all
settings for each camera manually.
‧Time zone
‧Vido setting
‧Sensitivity setting
‧Email setting
‧Overwrite Setting
DEVICE INFORMATION
This section shows the device information about the camera, including device version, total size
and available size of the memory card.
24
TROUBLE SHOOTING
IF
SOLUTION
The APP cannotfound the
camera
‧ Make sure your network supports the DHCP protocol.
‧ Make sure the camera and your mobile device connect to the
same Wi-Fi router for the first setting.
‧ Make sure the Wi-Fi router is activated.
‧ Make sure the camera is properly powered on.
‧ Use the “ADD CAMERA” function to manually add the camera.
Wi-Fi router is not shown
in the drop down list
‧ Make sure SSID broadcasting function is enabled in the WiFi router. Consult your Wi-Fi router manufacturer for the settings if
necessary.
‧ Change the wireless security protocol of your Wi-Fi router into
WPA/WPA2/WPA2-PSK. Due to security concerns, WEP protocol
is not suggested for some Wi-Fi routers.
Note:
WPA/WPA2/WPA2-PSK encryption protocols are newer and
more effective security standards for wireless networks than
the older and less-secure WEP protocol.
No image appears
‧ Make sure the power adaptor is not damaged or defective and
plugged into an electrical outlet with power.
‧ Relocate the camera to obtain the best reception of wireless
signals.
‧ Make sure the camera is properly configured in App.
‧ Make sure the mobile device is connected to 3G/4G/Wi-Fi
properly.
Low wireless signal
‧ Wireless devices such as wireless home stereo system may
reduce the signal strength. Leave as much space as possible
between the camera/mobile device and these wireless devices.
‧ Clean the camera lens using lens cleaning cloth. Spots or dust on
the lens can also cause image quality problems.
Poor image quality
Motion detection is
not working or
over-react
‧ Make sure the sensitivity setting is turned ON (please refer to the
Sensitivity Setting section).
‧ In motion detection mode, a moving object within the camera
viewing angle is necessary to trigger the motion sensor for
recording
25
The APP cannot record
any video clips
‧ Make sure the SD card has been correctly inserted
‧ Make sure the motion detection function has been enabled. (please
refer to the Sensitivity Setting section).
‧ Please format the SD card when it is used for the first time (please
refer to the SD Card Format section)
‧ Make sure you are using Class 10 rated memory card.
Email alert is not
working
‧ Make sure the email alert function is enabled (please refer to the
Email Alert section).
‧ Gmail account is suggested for the email alert function. Make sure
you have setup the system configuration as suggested in the
Email Alert section.
‧ Make sure the email address is has been correctly entered.
Bright white spots appear
at night time
‧ The camera's infrared LEDs produce invisible light that reflects
off surfaces such as glass.Install the camera on the other side of
windows or place the lens flush against the surface to improve the
night vision. It is suggested toinstall camera(s) under well-lit area.
Note:
Please check the environment rating (Ingress) of the
camera(s) before installing outdoors.
Memory card error
‧ Make sure the memory card is correctly inserted and formatted.
‧ Use the provided memory card within the package to ensure
proper operation.
‧ Make sure your are using Class 10 rated memory card.
Note:
Please backup the data before formatting. Format function
will erase all the data on the memory card.
26
Wrong data and time are
shown
‧ Wrong date and/or time will result in unexpected record schedule.
Make sure you’ve selected the correct time zone (please refer to
the Time Zone section).
‧ Confirm the system date/time of the mobile device to ensure
correct operation.
‧ System will clock itself when connect to the internet. Make sure
the system is connected properly to the internet. You may use
your mobile device to access the system to see if remote view is f
unctioning properly.
27
PRODUCTION SPECIFICATION
Networking Parameter
Wireless Technology
IEEE 802.11 b/g/n
Network Connection
Ethernet (10/100 Base-T/Base -TX); Wi-Fi
Network Protocols
TCP/IP, UDP, SMTP, NTP, DHCP, ARP
Simultaneous Viewers
3 concurrent sessions
Security
WPA /WPA2/WPA2-PSK (TKIP, 128 bit AES)
Camera Parameter
Image Sensor
Mega pixel CMOS
Antenna
3dBi Dipole
Housing
Weather resistance metal
Environment Rating (Ingress)
IP66
Light Source Environment
Indoor (50Hz); Indoor (60Hz)
Local Storage
Memory card, Max. 128GB (not included in the package)
Viewing angle
H:110°, V: 60°
Lens
4.0mm
Min. Illumination
1~8 lux
Number of LEDs
6 IR LEDs with IR switcher
IR Distance
15 meters
Video Audio Parameter
Image Compression
H.264
Image Resolution
HD 1920x1280
Recording Frame Rate
1080P@30 FPS
Supported Mobile Device
iOS requirement
iPhone 5 / iPad Mini / iPad 2 with iOS 7.0 or above
Android requirement
Android 4.4X or above
Hardware requirement
1.5GHz dual core or above
1GB or above internal memory
General Parameter
Power Requirements
100~240V switching power supply DC 5V 1.5A
Operating Temperature
-10°C~+50°C
28
STORAGE MEDIA MANAGEMENT
Micro SD Card Capacity
(Class 10)
Event
Minutes
8G
400
180
32G
1600
320
64G
3200
760
128G
6400
1440
29
APPENDIX: COMPATIBLE LIST
WiFi Compatible Router List
Brand
Product Name
ASUS
RT-N53
BUFFALO
WIR-HP-C300NH2
BUFFALO
WZR-HP-G450
Cisco
ERT120
D-Link
DIR-816L
Huawei
WSR20
INTELBRAS
WRN300
NETGEAR
Wndr3700v4
NETGEAR
WGR614
Tenda
FS395
TP-link
TL-WR941N
30

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