LINKSYS EA8500 LINKSYS DUAL-BAND WIRELESS-AC ROUTER User Manual Frequently Asked Questions Linksys Router

LINKSYS LLC LINKSYS DUAL-BAND WIRELESS-AC ROUTER Frequently Asked Questions Linksys Router

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Contents

1. User Manual Regulatory
2. User Manual

User Manual

ACMUMIMO GIGABIT ROUTERUSER GUIDEModel# EA8500

iiLinksys EA8500 iiTable of ContentsProduct overviewEA8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Setting Up Your RouterWhere to ﬁnd more help . . . . . . . . . . . . . . . . . . . . . . . . . .3How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .3How to connect to Linksys Smart Wi-Fi 4How to change router settings 4TroubleshootingYour router was not successfully set up . . . . . . . . . . . . . . . .7Windows XP Service Pack update . . . . . . . . . . . . . . . . . . . .7Your Internet cable is not plugged in message . . . . . . . . . . . . .8Cannot access your router message. . . . . . . . . . . . . . . . . . . .8SpeciﬁcationsLinksys EA8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2Linksys EA8500 Product overview •Ethernet ports—Connect Ethernet cables (also called network or Internet cables) to these Gigabit Ethernet (10/100/1000) ports and to other wired devices on your network. •Ethernet activity indicators—Green light is on when there is a wired connection. Yellow light blinks while the router is sending or receiving data. •Internet port—Connect an Ethernet cable to this port and to your modem. •Internet activity indicators—Green light is on when there is a wired connection. Yellow light blinks while the router is sending or receiving data. •Wi-Fi button—Press to enable/disable the wireless function. •Wi-Fi indicator—Lights up green when wireless function is on. •Wi-Fi Protected Setup™ (WPS) button—Press to easily configure wireless security on Wi-Fi Protected Setup-enabled network devices. For more information, see “Wireless Security” on page 6. •Wi-Fi Protected Setup™ (WPS) indicator—LED blinks slowly while accepting Wi-Fi Protected Setup connections. LED blinks quickly when there is a Wi-Fi Protected Setup error. •Reset button—Press and hold until all port lights blink at the same time to reset the router to its factory defaults. •Power—Connect the included AC power adapter to this port. •Power switch—Press | (on) to power on the router.

3Linksys EA8500 Setting Up Your RouterWhere to find more help• Linksys.com/support/EA8500 (documentation, downloads, FAQs, technical support, live chat, forums)• Linksys Smart Wi-Fi (linksyssmartwifi.com; click Help at the top of the screen)NOTELicenses and notices for third party software used in this product may be viewed on http://support.linksys.com/en-us/license. Please contact http://support.linksys.com/en-us/gplcodecenter for questions or GPL source code requests.How to install your routerNote: If replacing an existing router, disconnect that router first.1. Connect the antennas (if included) and plug in the router to a power source. Press power switch to | (on) to power on the router. (Not all routers have power switches.) 2. Connect the Internet cable from your modem to the yellow Internet port on the back of your router. Wait until the power indicator on your router is solid.3. Connect to the secure wireless name shown in the Quick Start Guide that came with your router. (You can change these details later.) Select the option to automatically connect to this network in the future. You will not have Internet access until you complete router setup (see Step 4). 4. Open a web browser to launch the Linksys Smart Wi-Fi Router setup instructions. If you don’t see the instructions, type linksyssmartwifi.com in the address bar.At the end of setup, follow the on-screen instructions to set up your Linksys Smart Wi-Fi account. Use Linksys Smart Wi-Fi to manage your router’s settings, including:• Change your router’s name and password• Set up guest access• Configure parental controls• Connect devices to your network• Test your Internet connection speedNOTEAs part of Linksys Smart Wi-Fi account setup, you will be sent a verification e-mail. Make sure that you open the e-mail from Linksys and click the provided link, and log in from a device connected directly to the router.Setting Up Your Router

4Linksys EA8500 Setting Up Your RouterHow to connect to Linksys Smart Wi-Fi1. Open a web browser and go to www.linksyssmartwifi.com.2. Enter the e-mail address and password you set up earlier and click Sign in.How to change router settingsNOTEFor additional help on any menu, click Help at the top of the screen.• Open Linksys Smart Wi-Fi and log in to your account.• In the menu on the left, click an option:Network Map — Lets you display and manage all network devices connected to your router. You can view devices on your main network and your guest network, or display information about each device.Guest Access — Lets you configure and monitor a network that guests can use without accessing all of your network resources.Parental Controls — Lets you block web sites and set Internet access times.

5Linksys EA8500 Setting Up Your RouterMedia Prioritization — Lets you set which devices and applications have top priority for your network traffic.Speed Test — Lets you test your network’s Internet connection speed.External Storage — Lets you access an attached USB drive (not included) and set up file sharing, a media server, and FTP access.

6Linksys EA8500 Setting Up Your RouterConnectivity — Lets you configure basic and advanced network settings.Troubleshooting — Lets you diagnose problems with your router and check the status of the network.Wireless — Lets you configure your router’s wireless network. Among the settings you may change are network name (SSID), security mode, password, MAC filtering, and connect devices using Wi-Fi Protected Setup.Security — Lets you configure your router’s wireless security. You can set up the firewall, VPN settings, and make custom settings for applications and games.

7Linksys EA8500 TroubleshootingThis chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning customer support at linksys.com/support.Your router was not successfully set upIf Linksys Smart Wi-Fi did not complete the setup, you can try the following:Press and hold the Reset button on your router with a paperclip or pin until the LED starts flashing (about 10 seconds), then install the router again.If you still haven’t set up the router, find another computer, and use that computer to install the router again.Windows XP Service Pack updateOn Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3. If the currently installed Service Pack is older than version 3, you need to download and install Service Pack 3.NOTETo temporarily connect to the Internet and download the required Service Pack, you can use the included Ethernet cable to connect your computer directly to your modem.To Install Service Pack 3:1. Connect to the Microsoft Update website (update.microsoft.com/windowsupdate).2. Follow the instructions on the website or contact Microsoft if you need further help.3. After downloading and installing Service Pack 3, install the router again.TroubleshootingReset Button

8Linksys EA8500 TroubleshootingYour Internet cable is not plugged in messageIf you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow these troubleshooting steps.Make sure that an Ethernet cable (or a cable like the one supplied with your router) is securely connected to the yellow Internet port on the back of the router and to the appropriate port on your modem. This port on the modem is usually labeled Ethernet.Internet PortBack view of routerBack view of cable modemBack view of cable modemBack view of DSL modemBack view of DSL modemMake sure that your modem is connected to power and is turned on. If it has a power switch, make sure that it is set to the ON or l position.If your Internet service is cable, verify that the cable modem’s CABLE port is connected to the coaxial cable provided by your ISP.Or, if your Internet service is DSL, make sure that the DSL phone line is connected to the modem’s DSL port.If your computer was previously connected to your modem with a USB cable, disconnect the USB cable.Install the router again.Cannot access your router messageTo access your router, you must be connected to your own network. If you have wireless Internet access, the problem may be that you have accidentally connected to a different wireless network.To fix the problem on Windows computers:1. On your Windows desktop, right-click the wireless icon in the system tray. The icon can differ depending on your version of Windows.2. Click View Available Wireless Networks. A list of available networks appears.

9Linksys EA8500 Troubleshooting3. Click your own network name, and click Connect. In the example below, the computer was connected to another wireless network named JimsRouter. The name of the Linksys EA8500 network, BronzeEagle in this example, is shown selected.4. If you are prompted to enter a network key, type your password (Security Key) into the Network key and Confirm network key fields. Click Connect.5. You should be able to access the router.To fix the problem on Mac computers:In the menu bar across the top of the screen, click the Wi-Fi icon. A list of wireless networks appears. Linksys Smart Wi-Fi has automatically assigned your network a name.In the example below, the computer was connected to another wireless network named JimsRouter. The name of the Linksys EA8500 network, BronzeEagle in this example, is shown selected.Click the wireless network name of your Linksys EA8500 (BronzeEagle in the example).Type your wireless network password (Security Key) into the Password field, and click OK.

10Linksys EA8500 SpecificationsLinksys EA8500Model Name Linksys AC2600 MU-MIMO Gigabit RouterModel Number EA8500Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)Radio Frequency 2.4 GHz and 5 GHz # of Antennas 4 external adjustable antennas, 1 internal antennaPorts Power, Internet, Ethernet (1-4), USB 3.0, USB 2.0 / eSATA comboButtons Reset, Wi-Fi Protected Setup, Wi-Fi, PowerLEDs Power, Internet, Ethernet (1-4), Wi-Fi, Wi-Fi Protected SetupUPnP SupportedSecurity Features WEP, WPA2, RADIUSSecurity Key Bits Up to 128-bit encryptionStorage File Systems Support FAT, NTFS, and HFS+Browser Support Latest versions of Google Chrome, Firefox, Safari (for Mac and iPad), and Internet Explorer versions 8 and newerEnvironmentalDimensions 10.09” x 2.21” x 7.22” (256.3 x 56.2 x 183.5 mm) without antennasUnit Weight 20.67 oz (586 g) without antennas 23.39 oz (663 g) with antennasPower 12V, 3.5ACertiﬁcations FCC, IC, CE, Wi-Fi (IEEE 802.11a/b/g/n/ac), Windows 7, Windows 8, DLNAOperating Temp. 32 to 104°F (0 to 40°C)Storage Temp. -4 to 140°F (-20 to 60°C)Operating Humidity 10 to 80% relative humidity, non-condensingStorage Humidity 5 to 90% non-condensingNotesFor regulatory, warranty, and safety information, see the CD that came with your router or go to Linksys.com/support.Specifications are subject to change without notice.Maximum performance derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage. Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions.Specifications

Visit linksys.com/support for award-winning technical supportBELKIN, LINKSYS and many product names and logos are trademarks of the Belkin group of companies. Third-party trademarks mentioned are the property of their respective owners.© 2015 Belkin International, Inc. and/or its affiliates. All rights reserved.LNKPG-00215 Rev. A00