LINKSYS EA8500 LINKSYS DUAL-BAND WIRELESS-AC ROUTER User Manual Frequently Asked Questions Linksys Router
LINKSYS LLC LINKSYS DUAL-BAND WIRELESS-AC ROUTER Frequently Asked Questions Linksys Router
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Contents
- 1. User Manual Regulatory
- 2. User Manual
User Manual
AC
MUMIMO GIGABIT ROUTER
USER GUIDE
Model# EA8500
ii
Linksys EA8500
ii
Table of Contents
Product overview
EA8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Setting Up Your Router
Where to find more help . . . . . . . . . . . . . . . . . . . . . . . . . .3
How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .3
How to connect to Linksys Smart Wi-Fi 4
How to change router settings 4
Troubleshooting
Your router was not successfully set up . . . . . . . . . . . . . . . .7
Windows XP Service Pack update . . . . . . . . . . . . . . . . . . . .7
Your Internet cable is not plugged in message . . . . . . . . . . . . .8
Cannot access your router message. . . . . . . . . . . . . . . . . . . .8
Specifications
Linksys EA8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1
Linksys EA8500 Product overview
EA8500
Front view
•Power Indicator — The Linksys logo stays on steadily while connected
to the Internet. It flashes or pulses slowly during bootup, self-testing and
firmware upgrades. It flashes quickly when indicating connection errors.
Back view
•Adjustable external antennas—This router ships with four adjustable
external antennas that should be connected to the router before
powering it on. To connect the antennas, twist the antenna clockwise
onto the antenna connector on the router.
NOTE
For best performance, position the side antennas vertically as
shown in the picture.
•USB 3.0 port—Connect and share a USB drive or USB printer on your
network or on the Internet.
•USB 2.0/eSATA combo port—Connect and share a USB/eSATA drive or
a USB printer on your network or on the Internet.
1
Product overview
Power Indicator
Combo USB 2.0/
eSATA Port
USB 3.0 Port Internet Port Power Port
Wi-Fi On/Off
Button
Ethernet Ports
Wi-Fi Protected
Setup Button
Reset Button
Power Switch
4x Adjustable External Antennas
2
Linksys EA8500 Product overview
•Ethernet ports—Connect Ethernet cables (also called network or Internet
cables) to these Gigabit Ethernet (10/100/1000) ports and to other wired
devices on your network.
•Ethernet activity indicators—Green light is on when there is a wired
connection. Yellow light blinks while the router is sending or receiving data.
•Internet port—Connect an Ethernet cable to this port and to your modem.
•Internet activity indicators—Green light is on when there is a wired
connection. Yellow light blinks while the router is sending or receiving data.
•Wi-Fi button—Press to enable/disable the wireless function.
•Wi-Fi indicator—Lights up green when wireless function is on.
•Wi-Fi Protected Setup™ (WPS) button—Press to easily configure wireless
security on Wi-Fi Protected Setup-enabled network devices. For more
information, see “Wireless Security” on page 6.
•Wi-Fi Protected Setup™ (WPS) indicator—LED blinks slowly while accepting
Wi-Fi Protected Setup connections. LED blinks quickly when there is a Wi-Fi
Protected Setup error.
•Reset button—Press and hold until all port lights blink at the same time to
reset the router to its factory defaults.
•Power—Connect the included AC power adapter to this port.
•Power switch—Press | (on) to power on the router.
3
Linksys EA8500 Setting Up Your Router
Where to find more help
• Linksys.com/support/EA8500 (documentation, downloads, FAQs,
technical support, live chat, forums)
• Linksys Smart Wi-Fi (linksyssmartwifi.com; click Help at the top of the
screen)
NOTE
Licenses and notices for third party software used in this product may
be viewed on http://support.linksys.com/en-us/license. Please contact
http://support.linksys.com/en-us/gplcodecenter for questions or GPL
source code requests.
How to install your router
Note: If replacing an existing router, disconnect that router first.
1. Connect the antennas (if included) and plug in the router to a power
source. Press power switch to | (on) to power on the router. (Not all
routers have power switches.)
2. Connect the Internet cable from your modem to the yellow Internet port
on the back of your router. Wait until the power indicator on your router
is solid.
3. Connect to the secure wireless name shown in the Quick Start Guide that
came with your router. (You can change these details later.) Select the
option to automatically connect to this network in the future. You will not
have Internet access until you complete router setup (see Step 4).
4. Open a web browser to launch the Linksys Smart Wi-Fi Router setup
instructions. If you don’t see the instructions, type linksyssmartwifi.com in
the address bar.
At the end of setup, follow the on-screen instructions to set up your Linksys
Smart Wi-Fi account. Use Linksys Smart Wi-Fi to manage your router’s settings,
including:
• Change your router’s name and password
• Set up guest access
• Configure parental controls
• Connect devices to your network
• Test your Internet connection speed
NOTE
As part of Linksys Smart Wi-Fi account setup, you will be sent a
verification e-mail. Make sure that you open the e-mail from Linksys
and click the provided link, and log in from a device connected directly
to the router.
Setting Up Your Router
4
Linksys EA8500 Setting Up Your Router
How to connect to Linksys Smart Wi-Fi
1. Open a web browser and go to www.linksyssmartwifi.com.
2. Enter the e-mail address and password you set up earlier and click Sign in.
How to change router settings
NOTE
For additional help on any menu, click Help at the top of the screen.
• Open Linksys Smart Wi-Fi and log in to your account.
• In the menu on the left, click an option:
Network Map — Lets you display and manage all network devices connected
to your router. You can view devices on your main network and your guest
network, or display information about each device.
Guest Access — Lets you configure and monitor a network that guests can
use without accessing all of your network resources.
Parental Controls — Lets you block web sites and set Internet access times.
5
Linksys EA8500 Setting Up Your Router
Media Prioritization — Lets you set which devices and applications have top
priority for your network traffic.
Speed Test — Lets you test your network’s Internet connection speed.
External Storage — Lets you access an attached USB drive (not
included) and set up file sharing, a media server, and FTP access.
6
Linksys EA8500 Setting Up Your Router
Connectivity — Lets you configure basic and advanced network settings.
Troubleshooting — Lets you diagnose problems with your router and check
the status of the network.
Wireless — Lets you configure your router’s wireless network. Among the
settings you may change are network name (SSID), security mode, password,
MAC filtering, and connect devices using Wi-Fi Protected Setup.
Security — Lets you configure your router’s wireless security. You can set
up the firewall, VPN settings, and make custom settings for applications
and games.
7
Linksys EA8500 Troubleshooting
This chapter can help you solve common setup issues and connect to the
Internet. You can find more help from our award-winning customer support at
linksys.com/support.
Your router was not successfully set up
If Linksys Smart Wi-Fi did not complete the setup, you can try the following:
Press and hold the Reset button on your router with a paperclip or pin until
the LED starts flashing (about 10 seconds), then install the router again.
If you still haven’t set up the router, find another computer, and use that
computer to install the router again.
Windows XP Service Pack update
On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3. If the
currently installed Service Pack is older than version 3, you need to download
and install Service Pack 3.
NOTE
To temporarily connect to the Internet and download the required Service
Pack, you can use the included Ethernet cable to connect your computer
directly to your modem.
To Install Service Pack 3:
1. Connect to the Microsoft Update website
(update.microsoft.com/windowsupdate).
2. Follow the instructions on the website or contact Microsoft if you need
further help.
3. After downloading and installing Service Pack 3, install the router again.
Troubleshooting
Reset Button
8
Linksys EA8500 Troubleshooting
Your Internet cable is not plugged in
message
If you get a “Your Internet cable is not plugged in” message when trying to set
up your router, follow these troubleshooting steps.
Make sure that an Ethernet cable (or a cable like the one supplied with your
router) is securely connected to the yellow Internet port on the back of the
router and to the appropriate port on your modem. This port on the modem
is usually labeled Ethernet.
Internet Port
Back view of router
Back view of cable modem
Back view of cable modem
Back view of DSL modem
Back view of DSL modem
Make sure that your modem is connected to power and is turned on. If it has a
power switch, make sure that it is set to the ON or l position.
If your Internet service is cable, verify that the cable modem’s CABLE port is
connected to the coaxial cable provided by your ISP.
Or, if your Internet service is DSL, make sure that the DSL phone line is
connected to the modem’s DSL port.
If your computer was previously connected to your modem with a USB cable,
disconnect the USB cable.
Install the router again.
Cannot access your router message
To access your router, you must be connected to your own network. If you
have wireless Internet access, the problem may be that you have accidentally
connected to a different wireless network.
To fix the problem on Windows computers:
1. On your Windows desktop, right-click the wireless icon in the system tray.
The icon can differ depending on your version of Windows.
2. Click View Available Wireless Networks. A list of available networks
appears.
9
Linksys EA8500 Troubleshooting
3. Click your own network name, and click Connect. In the example below,
the computer was connected to another wireless network named
JimsRouter. The name of the Linksys EA8500 network, BronzeEagle in this
example, is shown selected.
4. If you are prompted to enter a network key, type your password (Security
Key) into the Network key and Confirm network key fields. Click
Connect.
5. You should be able to access the router.
To fix the problem on Mac computers:
In the menu bar across the top of the screen, click the Wi-Fi icon. A list of
wireless networks appears. Linksys Smart Wi-Fi has automatically assigned
your network a name.
In the example below, the computer was connected to another wireless
network named JimsRouter. The name of the Linksys EA8500 network,
BronzeEagle in this example, is shown selected.
Click the wireless network name of your Linksys EA8500 (BronzeEagle in the
example).
Type your wireless network password (Security Key) into the Password field,
and click OK.
10
Linksys EA8500 Specifications
Linksys EA8500
Model Name Linksys AC2600 MU-MIMO Gigabit Router
Model Number EA8500
Switch Port Speed 10/100/1000 Mbps (Gigabit Ethernet)
Radio Frequency 2.4 GHz and 5 GHz
# of Antennas 4 external adjustable antennas,
1 internal antenna
Ports Power, Internet, Ethernet (1-4),
USB 3.0, USB 2.0 / eSATA combo
Buttons Reset, Wi-Fi Protected Setup, Wi-Fi, Power
LEDs Power, Internet, Ethernet (1-4), Wi-Fi,
Wi-Fi Protected Setup
UPnP Supported
Security Features WEP, WPA2, RADIUS
Security Key Bits Up to 128-bit encryption
Storage File Systems Support
FAT, NTFS, and HFS+
Browser Support Latest versions of Google Chrome, Firefox,
Safari (for Mac and iPad), and Internet Explorer
versions 8 and newer
Environmental
Dimensions 10.09” x 2.21” x 7.22”
(256.3 x 56.2 x 183.5 mm) without antennas
Unit Weight 20.67 oz (586 g) without antennas
23.39 oz (663 g) with antennas
Power 12V, 3.5A
Certifications FCC, IC, CE, Wi-Fi (IEEE 802.11a/b/g/n/ac),
Windows 7, Windows 8, DLNA
Operating Temp. 32 to 104°F (0 to 40°C)
Storage Temp. -4 to 140°F (-20 to 60°C)
Operating Humidity 10 to 80% relative humidity,
non-condensing
Storage Humidity 5 to 90% non-condensing
Notes
For regulatory, warranty, and safety information, see the CD that
came with your router or go to Linksys.com/support.
Specifications are subject to change without notice.
Maximum performance derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower
wireless network capacity, data throughput rate, range and
coverage. Performance depends on many factors, conditions and
variables, including distance from the access point, volume of
network traffic, building materials and construction, operating
system used, mix of wireless products used, interference and other
adverse conditions.
Specifications
Visit linksys.com/support for award-winning
technical support
BELKIN, LINKSYS and many product names and logos are trademarks
of the Belkin group of companies. Third-party trademarks mentioned are
the property of their respective owners.© 2015 Belkin International,
Inc. and/or its affiliates. All rights reserved.
LNKPG-00215 Rev. A00