Landis Gyr Technology NG6R2S4 Mesh Extender R240 User Manual 98 1178

Landis+Gyr Technology, Inc. Mesh Extender R240 98 1178

Manual

LANDIS+GYR CONFIDENTIAL INFORMATIONLandis+Gyr Gridstream RFSeries IV Mesh ExtenderInstallation and User GuidePublication: 98-1178 Rev AADRAFT 5.14.2012
Limitation on Warranties and LiabilityInformation in this document is subject to change without notice. This manual or any part of it thereof may not be re-produced in any form unless permitted by contract or by written permission of Landis+Gyr.In no event will Landis+Gyr be liable for any incidental, indirect, special, or consequential damages (including lost prof-its) arising out of or relating to this publication or the information contained in it, even if Landis+Gyr has been advised, knew, or should have known of the possibility of such damages.© 2012 Landis+Gyr, Inc. All Rights ReservedLandis+Gyr Gridstream RF Series IV Mesh Extender Installation and User GuidePublication: 98-1178 Rev AARevision HistoryModification Date Revision Description Author5/14/2012 AA Work in progress Kim UteschLandis+Gyr6436 County Road 11Pequot Lakes, MN 56472Website: www.landisgyr.comE-mail: solutionsupport.na@landisgyr.comTechnical Support: 1-888-390-5733© 2012 Landis+GyrAll rights reserved.DRAFT 5.14.2012
Installation and User Guide 98-1175 Rev AA 3Table of ContentsChapter 1:  Introduction and Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5FCC and Industry Canada Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Industry Canada  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Standards Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Chapter 2:  Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9For All Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Safety Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Safety Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Extender Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Power Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Antenna  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Parts and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Attach Extender to Standard Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Grounding (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Wood Pole Mount Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Wood Pole Installation Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Metal Pole Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Metal Pole Installation Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Streetlight Arm Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Mount Extender to Streetlight Bracket   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Mount on Streetlight Arm  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Grounding (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Chapter 3:  RadioShop and Endpoint Testing Manager (ETM)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25Configuration Using RadioShop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Wireless Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connect to Your Local Radio using RadioShop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   25Configure Local Radio to Match the Extender Network ID . . . . . . . . . . . . . . . . . . . . . . . . .   26Adding New Radios to RadioShop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   27Locate your Extender using RadioShop  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   28Using ETM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Chapter 4:  Extender Configuration in Command Center  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Importing Extenders into Command Center  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Meter Manufacturer File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Create a Meter Manufacturer Data File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   29DRAFT 5.14.2012
Table of Contents Landis+Gyr4 98-1175 Rev AA Installation and User GuideImport the Meter Manufacturer File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30Generating the Import Installation File (IIF) - Optional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Create an Import Installation File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31Importing the IIF  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Extender Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Remove Extender from Command Center   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Chapter 5:  Product Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Series IV Mesh Extender Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Technical Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42How to Contact Us  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42DRAFT 5.14.2012
1Installation and User Guide 98-1178 Rev AA 5Introduction and OverviewOverviewThe Landis+Gyr Gridstream RF Series IV Mesh Extender is a 600mW radio transceiver operating in the 902-928 MHz unlicensed ISM band in conjunction with other Landis+Gyr Gridstream RF radios. It is designed to extend the range of the network in rural environments, where the distance between neighboring endpoints is too great for them to communicate reliably.Figure 1 - 1.  Landis+Gyr Gridstream RF Series IV Mesh ExtenderFCC and Industry Canada ComplianceFCC Class BThis device complies with Part 15 of the FCC rules. Operation is subject to the following two condi-tions: 1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.DRAFT 5.14.2012
Chapter 1 - Introduction and Overview Landis+Gyr6 98-1178 Rev AA Installation and User GuideThis equipment has been tested and found to comply with the limits for a Class B digital device, pur-suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the Instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television re-ception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Consult Landis+Gyr or an experienced radio technician for helpUWARNING: Changes or modifications to this device not expressly approved by Landis+Gyr could void the user’s authority to operate the equipment.RF ExposureThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 22cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Industry CanadaThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.This radio transmitter 5294A-NG6R2S4 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.Approved Antenna: Landis+Gyr 106119-000: Antenna, Whip, 5 dBi Gain, Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilis-DRAFT 5.14.2012
Landis+Gyr Chapter 1 - Introduction and OverviewInstallation and User Guide  98-1178 Rev AA 7ateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équiv-alente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.Le présent émetteur radio (5294A-NG6R2S4) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.Référence: 106119-000: Antenne fouet, 5dBi, 915MHz, N Con., 50 ohmsStandards ComplianceThe Gridstream RF Series IV Mesh Extender contains Smart Utility Network (SUN) 802.15.4g ready hardware.DRAFT 5.14.2012
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2Installation and User Guide 98-1178 Rev AA 9InstallationFor All InstallationsProper planning and thorough preparation are critical to successful installation of the Landis+Gyr Gridstream RF Series IV Mesh Extender (Extender).Safety OverviewPrior to starting the installation process, you must develop and launch an installer safety training plan for initial, refresher and ongoing safety training. Ensure that installers receive appropriate initial and refresher training to meet their specific safety-related responsibilities. You must provide safety training when:•An existing installer assumes new duties for which he or she has not previously received training.•New processes and methodologies representing new risks are introduced into the installation environment.•Previously unidentified risks are reportedThe installation supervisory team assumes responsibility for ensuring that installers are properly trained, authorized, and continually qualified to perform their work. The team must also take responsibility for the safety of their installers and to assure safe work methodologies. Installers must understand that their supervisor’s responsibility does not relieve them from their individual responsibility to perform the work safely and to follow all safety rules and procedures applicable to their workSafety PrecautionsEach individual utility will have its own interpretation of local codes and regulations governing the installation and placement of equipment on a power distribution pole. The utility or municipality determines the final guidelines of where to install the . Know and follow the utility or municipality guidelines before installing the Extender.UWARNING: Follow all local safety precautions for working around high voltage lines.ACAUTION: Follow all FCC regulations for placement of the Extender on the pole.DRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr10 98-1178 Rev AA Installation and User GuideExtender Installation OverviewThe final guidelines provided by the utility or municipality determine where the Extender can be installed. It is the installer’s responsibility to know and follow the utility or municipality guidelines before installing the Extender. The utility provides installation information for every Extender to be installed, such as:•Street address or Latitude/Longitude of site location. •Type of mounting (wood pole, streetlight pole, building, etc.)•Access method (bucket truck or climbed manually).Power RequirementsVerify that the power source between 120 VAC and 240 VAC. Power source must have a constant supply of voltage.NOTE: Poles selected for Extender installation must have a constant supply of voltage. Many streetlights are fed by a switched source that is controlled by a master switch, elsewhere. A pole that is powered only half a day, everyday will produce a failure condition.AntennaThe Extender requires an antenna to communicate with the endpoints and to relay information from the endpoint to the host application. The antenna is mounted directly to the top of the Extender enclosure by means of an N-type connector. Only the authorized antenna (provided with the Extender) may be used. The Extender may be orientated with the antenna either up or down to obtain the best communication path for your location.NOTE: If the Extender is mounted upside down (antenna up), always inspect and verify the presence of an O-ring on the antenna base. The O-ring is included with the antenna. Verify that the O-ring has no physical deformities that could compromise the water tight seal at the base of the antenna.Parts and MaterialsWhen receiving system components, carefully inspect the packaging and contents for any damage, and file any necessary damage claims with the shipper. The table below lists all Extender-related installation parts. (However, not all parts shown will necessarily be needed in every installation.)Table 2-1. Extender Installation ComponentsDescription Part Number QtySeries IV Mesh Extender, Packaging, 10’ AC Power Cable 45-1215 1DRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 11NOTE: 45-1216 does not come with a power cable. Your choice of optional cable assemblies available are 19-1214, 19-1216, or 19-1221. 45-1215 ComponentsAntenna-Whip 106119-000 1Cable Assembly, AC Power, UME, 10', #10AWG Solid 19-1196 1Series IV Mesh Extender 26-1903 1Series IV Mesh Extender, Packaging, Without Power Cable 45-1216 145-1216 ComponentsAntenna-Whip 106119-000 1Series IV Mesh Extender 26-1903 1Landis+Gyr RF Mesh Extender Mounting Kit, Street Light Arm 45-1098 145-1098 ComponentsNut, Serrated Hex Flange Lock Nut, 1/4-20UNC, SS 101983-025 2Washer, 1/4” Flat 1/16 Thick, SS 22-0421 2Washer, Spring Lock, ID .26", SS 22-1147 2Washer, ID .266", OD .563" X .056", SS 22-1151 2Bolt, Hex Head, 1/4-20 x 3/4”, SS 22-1160 2Bracket, Mounting, Wood Pole(Optional: Sold Separately) 22-1299 0Bracket, Streetlight Pole Mount 28-1312 1V-Bolt, ¼-20”, Pole Mount, 1.5” to 4” Pipe Diameter 28-1313 1Cable Tie, 5.6 inch Length, UV, Nylon, Black 30-0055 2Landis+Gyr RF Mesh Extender Hardware Kit 45-1093 145-1093 ComponentsConn, Ground Barrel Lug,1 /4inch 16-1306 1Screw, 1/4-20 X 3/4", Phillips, Pan Head, SS 22-1146 3Washer, Spring Lock, ID.26", SS 22-1147 2Screw, 10-32 X 3/8", Phillips, Pan Head, Self Tapping, SS 22-1148 1Washer, ID .266", OD .563" X .056", SS 22-1151 2Mounting Bracket 28-1287 1Cable Tie, 5.6 inch Length, UV, Nylon, Black 30-0055 2Landis+Gyr RF Mesh Extender Antenna, Whip, 5 dBi 915 MHz, N  Type 106119-000 1Landis+Gyr RF Mesh Extender AC Power Cable Assembly, 30’ 19-1221 1Landis+Gyr RF Mesh Extender Streetlight Cable Assembly, 6’ 19-1216 1Landis+Gyr RF Mesh Extender Streetlight Cable Assembly, 18’ 19-1214 1Table 2-1. Extender Installation ComponentsDescription Part Number QtyDRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr12 98-1178 Rev AA Installation and User GuideAttach Extender to Standard Mounting Bracket1. Install the Extender to the mounting bracket in the orientation as shown in Figure 2 - 1: •Insert screw (A), with a spring washer (B) and a flat washer (C) in the center hole of each side of the Extender and align to the pem nuts in the mounting bracket (D).Figure 2 - 1.  Attach Extender to the Mounting Bracket2. Insert the plug of the AC cable  (E) into the AC socket (F).Figure 2 - 2.  Attach AC CableABCDEFDRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 13NOTE: Be sure to push the plug all the way in and feel a click to lock the AC cable.3. Insert and tighten two UV stable tie wraps (G) to attach the AC cable, while making sure the cable is straight and not twisted up or down relative to its mating connector.Figure 2 - 3.  Tighten Cable TiesGDRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr14 98-1178 Rev AA Installation and User GuideGrounding (Optional)If a ground wire is required for your installation, a 6 AWG solid copper wire is recommended.1. Install a 6 AWG solid copper wire ground connector (A) by tightening the screw (B).   2. Insert the grounding wire (C) through the ground connector and into the small hole in the enclosure (D).  3. Insert and tighten the screw (E) to fix the wire as shown. 4. Tighten the set screw (F) on the ground connector.Figure 2 - 4.  Install Ground ConnectorWood Pole Mount InstallationRequired Tools•Installation sheet•Extender & applicable installation kit•Extender power cable•Extender antenna•Optinal 6 AWG solid copper ground wire•Personal protection equipment•Power disconnect box•Power drill with level, 3/4 inch augur bit•Adjustable-end wrenches•Standard socket wrench set•Wire strippers•ScrewdriversABCDEFDRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 15•Volt meter•5/8” DA bolt with two nuts and washers•Miscellaneous hardware as required for installation and groundingWood Pole Installation ProcedureThe following procedure details Extender installation on a standard wood utility pole. Ensure that required tools and materials are on hand and available.1. Mount the Extender and grounding components, if required, to the mounting bracket with the hardware provided.2. Drill one, 3/4-inch diameter hole in the utility pole. The hole must be centered side-to-side on the pole. Hole must be straight and level through the middle of pole.3. Hold the Extender and mounting bracket in place and insert 5/8-inch DA bolt through the center mounting bracket hole. Place washers and nuts on both side of the pole.Figure 2 - 5.  Attach Mounting Bracket to Wood PoleNOTE: The Extender may be mounted with either an Up or Down antenna orientation to obtain the best communication path for your location. 4. Tighten the bolt on side of pole opposite the Extender firmly.NOTE: 1/4” lag bolts may be used on the top and bottom holes of the mounting bracket for extra stability.5. Mount the optional power disconnect box on the pole according to local codes and best practices.DRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr16 98-1178 Rev AA Installation and User Guide6. Attach the wires from the Extender to the screws on the terminal blocks inside the power disconnect box. Provide enough tension relief and a drip loop on the power cable below the power disconnnect box.Figure 2 - 6.  Sample Power Disconnect Option•For any cables in an assembly, allow some slack to rest below metal parts. The slack is called a “drip loop”. With a drip loop, water from rain and condensation drips from the cable without damaging associated mechanical equipment.7. With the power disconnect switch in the OFF (open) position, make the connection between the Extender, power disconnect switch, and power source according to local codes and best practices.•Installations where the power cable is wired directly to the power source must be sealed with waterproofing compound to prevent water ingress into the power cable.DRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 178. Securely hand tighten the included antenna on the antenna mounting connector of the Extender.•If the Extender is mounted upside down (antenna up), always inspect and verify the presence of an O-ring on the antenna base. The O-ring is included with the antenna. Verify that the O-ring has no physical deformities that could compromise the water tight seal at the base of the antenna.•The antenna should never be more than 10° off in any direction from being perpendicular to the ground.Figure 2 - 7.  Attach Antenna9. Connect the grounding wire, if required, to the pole ground or neutral ground as local code allows. If no ground wire is present, install a 8’ by 5/8” copper clad steel ground rod and connect with the proper clamp. Attach the ground wire to the pole with the proper staples and standard spacing.A. Be sure to avoid right angle or sharp bends in routing the ground wire.B. Bond this ground wire to the power neutral if local rules require.DRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr18 98-1178 Rev AA Installation and User Guide10. Secure power cable to pole as needed.NOTE: While securing the power cable to the pole, care must be taken to NOT DAMAGE the outer jacket of the power cable. A nick in the outer jacket will allow water to migrate inside the power disconnect switch and flood it.Provide enough tension relief and a drip loop for the power cable.11. Energize the Extender by moving the power disconnect to the ON (closed) position in the installed power disconnect box.Metal Pole Mount InstallationRequired Tools•Installation sheet•Extender & applicable installation kit•Extender power cable•Extender antenna•UV stable tie wraps•6 AWG solid copper ground wire (optional)•Personal protection equipment•Power disconnect box•Adjustable-end wrenches•Standard socket wrench set•Wire strippers•Steel bands•Steel banding tool•Screwdrivers•6 AWG solid copper wire ground connector (optional)•Miscellaneous hardware as required for installation and groundingMetal Pole Installation ProcedureThe following procedure details Extender installation on a standard metal utility pole. Ensure that required tools and materials are on hand and available.1. Mount the Extender and grounding components, if required, to the mounting bracket with the hardware provided.2. Install two stainless steel pole mount band clamps (A) through the slots on the back of the mounting bracket (B) and secure around pole. The Extender should be straight and level on the pole.DRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 19Figure 2 - 8.  Steel Pole Mount3. Hold the Extender and mounting brackets in place and tighten band clamps.•The Extender may be mounted with either an Up or Down antenna orientation to obtain the best communication path for your location.4. Mount the optional power disconnect box on the pole with stainless steel band and brackets or non-corrosive bolts to tapped holes, according to local codes and best practices.5. Attach the wires from the Extender to the screws on the terminal blocks inside the power disconnect box.•For any cables in an assembly, allow some slack to rest below metal parts. The slack is called a “drip loop”. With a drip loop, water from rain and condensation drips from the cable without damaging associated mechanical equipment.6. With the power disconnect switch in the OFF (open) position, make the connection between the Extender, power disconnect switch, and power source according to local codes and best practices.•Installations where the power cable is wired directly to the power source must be sealed with waterproofing compound to prevent water ingress into the power cable.7. Using UV stable tie wraps, secure the power cable to the pole. •Landis+Gyr recommends tie wraps that are 1/2” to 3/4” wide. •While securing the power cable to the pole, care must be taken to NOT DAMAGE the outer jacket of the power cable. A nick in the outer jacket will allow water to migrate inside the power disconnect switch and flood it.•Provide enough tension relief and a drip loop for the power cable.8. Securely hand tighten the included antenna on the antenna mounting connector on the Extender.•The antenna should never be more than 10° off in any direction from being perpendicular to the ground.•If the Extender is mounted upside down (antenna up), always inspect and verify the presence of an O-ring on the antenna base. The O-ring is included with the antenna. Verify that the O-ring has no physical deformities that could compromise the water tight seal at the base of the antenna.ABDRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr20 98-1178 Rev AA Installation and User Guide9. Connect the grounding wire, if required, to the pole ground or neutral ground as local code allows. If no ground wire is present, install a 8’ by 5/8” copper clad steel ground rod and connect with the proper clamp. Attach the ground wire to the pole with the proper staples and standard spacing.A. Be sure to avoid right angle or sharp bends in routing the ground wire.B. Bond this ground wire to the power neutral if local rules require.10. Energize the Extender by moving the power disconnect to the ON (closed) position in the installed power disconnect box.DRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 21Streetlight Arm Mount InstallationVERIFY this street light has power 24/7 and is NOT remotely switched.Mount Extender to Streetlight BracketThe following procedure details Extender installation on a standard steetlight arm. Ensure that required tools and materials are on hand and available.1. Attach the Extender to the streetlight mounting bracket.A. Insert bolt (A), with a spring washer (B) and a flat washer (C) in the center hole of each side of the Extender and align to the holes in the mounting bracket (D). B. Tighten the screws with a torque of 45 in. lb.C. Insert the connector of the AC power cable (E) into the AC power socket (F). Be sure to push the connector all the way down until you feel a click which indicates the power cable is fully engaged.Figure 2 - 9.  Mount to Streetlight BracketCBADEFDRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr22 98-1178 Rev AA Installation and User GuideMount on Streetlight ArmThe Extender may be mounted with either an Up or Down antenna orientation to obtain the best communication path for your location.1. Attach the Extender to the streetlight arm.A. Place the V-Bolt (A) over the streetlight arm and through the holes in the streetlight bracket.B. Hold Extender in position and place washers (B) and nuts (C) on the threaded ends of the bolts and torque to 45 +/- 5 lbs.C. Tighten the two tie wraps (D) to fix the power cable to the bracket, while making sure the cable is straight and not twisted up or down relative to its mating connector.D. Securely hand tighten the included antenna (E) on the antenna mounting connector of the Extender.Figure 2 - 10.  Mount to Streetlight ArmNOTE: The antenna should never be more than 10° off in any direction from being perpendicular to the ground.If the Extender is mounted upside down (antenna up), always inspect and verify the presence of an O-ring on the antenna base. The O-ring is included with the antenna. Verify that the O-ring has no physical deformities that could compromise the water tight seal at the base of the antenna.2. To connect the adapter, remove the photocell on the existing light head.3. Install the adapter.4. Lock it into place by turning clockwise. AB/CDEDRAFT 5.14.2012
Landis+Gyr Chapter 2 - InstallationInstallation and User Guide  98-1178 Rev AA 235. Re-install the photocell in the same manner.6. Using UV stable tie wraps, secure the power cable to the light head.•Landis+Gyr recommends that tie wraps be the steroid version - about 1/2” to 3/4” wide and very thick.   •While securing the power cable to the streetlight arm, care must be taken to NOT DAMAGE the outer jacket of the power cable. A nick in the outer jacket will allow water to migrate inside the Extender or the adapter.•Provide enough tension relief and a drip loop for the power cable.Figure 2 - 11.  Extender Mounted on Streetlight ArmDRAFT 5.14.2012
Chapter 2 - Installation Landis+Gyr24 98-1178 Rev AA Installation and User GuideGrounding (Optional)If a ground wire is required for your installation, a 6 AWG solid copper wire is recommended.1. Install a 6 AWG solid copper wire ground connector (A) by tightening the screw (B).2. Insert the grounding wire (C) through the ground connector and into the small hole in the enclosure (D).3. Insert and tighten the screw (E) to fix the wire as shown.4. Tighten the set screw (F) on the ground connector.Figure 2 - 12.  Attach Ground WireDEABFCDRAFT 5.14.2012
Installation and User Guide 98-1178 Rev AA 253RadioShop and Endpoint Testing Manager (ETM)Configuration Using RadioShopWireless ConfigurationRadioShop 5.3 (or later), may be used for network configuration of the Extender. After the Extender has been installed, you may use a computer to connect to a local head-end radio (IWR), which will then be used to communicate with the Extender over the air. For further assistance on how to connect to your local head-end radio, please refer to the latest RadioShop user's manual.Connect to Your Local Radio using RadioShopConnect the LAN Packet Protocol port of your IWR to your computer's serial port using a serial cable. Once the radio is powered up, you can launch RadioShop on your computer. RadioShop will now connect to your local head-end radio (IWR).1. Open RadioShop.2. From RadioShop home select the Head-End Mgmt tab.3. Click Discover > Force Scan > Discover Entry Ports, or click Start.NOTE: When the Select COM Ports for Discovery window opens, select the COM port on your computer that is connected to the radio, and then click OK.Figure 3 - 1.  Connecting to Head-End RadioDRAFT 5.14.2012
Chapter 3 - RadioShop and Endpoint Testing Manager (ETM) Landis+Gyr26 98-1178 Rev AA Installation and User Guide4. Once connected, the local radio's LAN address will appear on the list at the top left-hand side of the screen, and a radio configuration report will be displayed in the main window.Figure 3 - 2.  Local Radio LAN Address5. If your Extender is new, you must make sure your Local Radio is on Network ID 670.NOTE: In the example above, the Network Id of the Local Radio is 450. It must be changed to 670 to be able to communicate with a new Extender. If the Extender already has been assigned a network ID, the radio must be changed to match. Configure Local Radio to Match the Extender Network IDTo change the Network ID of the Local Radio, perform the following steps.NOTE: All Landis+Gyr Gridstream radios, including the Extender, ship with a default network ID, or CRC, of 670. In order to communicate with the new Extender, your local radio will have to be reconfigured to match the network ID (670) of the Extender. After reconfiguring the Extender to match the customer’s unique network ID, the local radio will need to be reset to its original network ID.1. Select Configure > Change Network Id (CRC)..., the Network ID Wizard is displayed.Figure 3 - 3.  Specify New Network2. Click Next.3. Specify 670 or Extender’s ID for both the Network ID and Name of the new network, and click Next to continue.DRAFT 5.14.2012
Landis+Gyr Chapter 3 - RadioShop and Endpoint Testing Manager (ETM)Installation and User Guide  98-1178 Rev AA 27Figure 3 - 4.  Network ID 6704. The Final Confirmation window will open. Click Next.Figure 3 - 5.  Final Confirmation Window5. A confirmation message verifies that the new Network ID has been assigned to the radio. Click Finish to return to RadioShop.Figure 3 - 6.  Click Finish to Finalize Configuration6. RadioShop will reboot your Local Radio and run another Radio Configuration Report.7. Make sure the Network ID of your Local Radio has changed. If the Radio Configuration Report times out, run another one.Figure 3 - 7.  Network ID is Now 670Adding New Radios to RadioShopYou can now add the Extender to the RadioShop database. DRAFT 5.14.2012
Chapter 3 - RadioShop and Endpoint Testing Manager (ETM) Landis+Gyr28 98-1178 Rev AA Installation and User Guide1. Make sure your local radio is highlighted on the Nodes Pane.2. Click Generate WAN Nodes Report.3. From RadioShop home click Utilities > Radio > Discover Neighbors.Figure 3 - 8.  Discovering Neighbors4. Once discovered, the Extender’s LAN Address will show up on the Nodes pane.Figure 3 - 9.  Extender Added to Nodes Pane5. Highlight the new Extender, and click Reports > Configuration > Radio to verify that you can communicate with the Extender.Locate your Extender using RadioShopThe Extender must be connected to power for configuration.1. Click Generate WAN Nodes Report on the toolbar.2. Right-Click your Local Radio and click Discover Neighbors.3. Click your Extender’s LAN ID.4. Generate a Radio Configuration Report to make sure that you can communicate with your Extender.Using ETMIf someone could tell me what ETM is used for regarding this product, I can probably find the appropriate content.DRAFT 5.14.2012
4Installation and User Guide 98-1178 Rev AA 29Extender Configuration in Command CenterOverviewSimilar to endpoints, Extenders will auto-register to Command Center. After the Extender has been installed, it will attempt to auto register. For the Extender auto registration to complete successfully, the following prerequisites must be observed.•Correct Network ID must be coded into the Extender•The Extender must be in Operational Mode•The Extender must be loaded with Firmware version 4.0a .11 or later•No WAN Address loaded into the Extender•No GEO coordinates (LAT/LONG), loaded into the ExtenderTo complete the auto-registration process,  a Meter Manufacturer File (MMF) must be imported into Command Center.Importing Extenders into Command CenterMeter Manufacturer FileThe Meter Manufacturer File provides Command Center with information on the Extender ID and the module serial number. This file is not currently provided at the time the Extenders are purchased, and must be created using the MMF.csv template. Create a Meter Manufacturer Data File1. Click Operations > Import > Meter Manufacturer Data to display the Import Meter Manufacturer Data screen shown in Figure 4 - 1.Figure 4 - 1. Import Meter Manufacturer DataDRAFT 5.14.2012
Chapter 4 - Extender Configuration in Command Center Landis+Gyr30 98-1178 Rev AA Installation and User Guide2. Click the CSV Template link.3. Select Save and designate the file location.4. Open up the saved .CSV file with Microsoft Excel.5. Fill in the columns with the appropriate data. Each row in the document represents one Extender (or Endpoint) and should only contain data related to that specific unit. Required fields are Customer Number and AMR Serial Number.6. Click the Save button and close your file.Import the Meter Manufacturer File1. Click Operations > Import > Meter Manufacturer Data to display the Import Meter Manufacturer Data screen.2. Click the Browse button to navigate to, and select, the file that you just created.3. Click the Save button to import the file into the database.The Meter Manufacturer Data Import (Upload Complete) window will appear displaying the Error Summary (if applicable) and Successful Entries. Figure 4 - 2Figure 4 - 2. Upload Complete Window4. Successful entries will be added to inventory and will be displayed on the dashboard as Inventory status.Generating the Import Installation File (IIF) - OptionalWhen a Extender has been physically installed in the field, certain data may be reported back to the Command Center staff in order to generate the IIF. The IIF is not required when deploying a layered network, but provides useful data for monitoring deployments.DRAFT 5.14.2012
Landis+Gyr Chapter 4 - Extender Configuration in Command CenterInstallation and User Guide  98-1178 Rev AA 31Create an Import Installation FileFollowing is the procedure to create An Import Installation File.1. From Command Center home, select Operations > Import > Import Installation File. The Import Installation File window will open.Figure 4 - 3.  Import Installation Window2. Click the CSV Template link.3. Select Save and designate the file location.4. Open up the saved .CSV file with Microsoft Excel.5. Fill in the columns with the appropriate data. Each row in the document represents one Extender (or Endpoint) and should only contain data related to that specific unit.CSV File FieldsTable 4-1. Data Format Format/DescriptionUser ID* AlphaNum (30) Login assigned by the utility for the installer. Utility may elect to use “1” for System usageInstallation Date*DateMM/DD/YYYY12/26/2009Actual date the meter was installed. This date is used in various Command Center reports to track deployment statistics.                                         Installation Time* T i m e  H H M M  A M / P M           11:12 AMActual time the meter was installed. This date is used in various Command Center Reports to track deployment statistics.                            Change Out meter number AlphaNum (20)The meter being replaced with a new meter. Meter change out information is displayed in the notes section of the endpoint information screen. Change Out meter kWh AlphaNum (20)The kWh reading on the meter being replaced Meter change out kWh information is displayed in the notes section of the endpoint information screen. Variable CharacterDRAFT 5.14.2012
Chapter 4 - Extender Configuration in Command Center Landis+Gyr32 98-1178 Rev AA Installation and User GuideUWARNING: Required fields are UserID, Installed Date, InstalledTime, InstalledMeterNo, and InstalledEndpointSN, Time Zone. If these fields are not populated, the file will not be processed. For geo-coded routing Latitude, Longitude and Service Location are required. Service Location is required if the Latitude and Longitude fields are populated. Command Center will ignore the latitude and longitude values if Service Location is not provided.Importing the IIFAfter the IIF has been created and saved, it must be imported into Command Center.1. From Command Center home, select Operations > Import > Import Installation File. The Import Installation File window will open.Figure 4 - 4.  Import Installation File Window2. Enter the path to the location of the Import Installation File created earlier....or...3. Click the Browse button to navigate to the location of the desired file.Installed Meter Number* AlphaNum (20)Meter number of the new meter being installed. This meter must exist in Command Center prior to importing the Import Installation File. Must parse to Decimal formatInstalled Endpoint Serial Number* Decimal (9)The serial number of the new meter being installed. Note: Endpoint serial numbers must be converted from Hex to Decimal.Installed Meter kWh Decimal (9) Initial reading of the new meter. Service Latitude Decimal (12,8) GPS latitude Service Longitude Decimal (12,8) GPS longitude.Service Location AlphaNum (100) Meter service location. Service Time Zone* See formatting below. The service time zone may be entered to specify the correct time zone for the service location. Table 4-1. Data Format Format/DescriptionDRAFT 5.14.2012
Landis+Gyr Chapter 4 - Extender Configuration in Command CenterInstallation and User Guide  98-1178 Rev AA 334. Click Save to upload the file.5. The Extender described in the IIF should now appear in Command Center. The Extender should display the data entered for it and have the status 'Installed'.Time ZoneIn order to report readings time correctly, the Extender must be programmed with the appropriate time zone. This is achieved by sending commands to the Extender that indicates the time zone in which the endpoint is installed and whether Daylight Savings Time (DST) is observed in the given time zone. The meter installer should include the endpoint time zone in the Installation File. To make it easy for installers to specify a time zone, the Time Zone List link will open a document that displays a list of valid time zone designations by country.1. From Command Center home, select Operations > Import > Import Installation File. The Import Installation File window will open.Figure 4 - 5.  Import Installation File Window2. Click on the Time Zone List Link. The TimeZonesForInstallation window will open.DRAFT 5.14.2012
Chapter 4 - Extender Configuration in Command Center Landis+Gyr34 98-1178 Rev AA Installation and User GuideFigure 4 - 6.  Time Zone List3. Note the correct Time Zone Value for your IIF.Extender ManagementThe RF Mesh Endpoint Information screen will also provide information about the Extenders and Mesh Extenders in the utility’s RF Mesh system. This screen summarizes information about a selected Extender and provides an interface for sending commands to the Extender. Following is the procedure to view Gridstream RF Endpoint Information for a Extender from main Command Center screen:1. From Command Center home, select Operations > Endpoints. The Endpoint/Meter Selection window will open.Figure 4 - 7.  Endpoint/Meter Selection2. Enter the Extender Serial Number or Meter Number3. Click Go. The Endpoint/Meter Selection screen will refresh and display tasks available for the Extender.DRAFT 5.14.2012
Landis+Gyr Chapter 4 - Extender Configuration in Command CenterInstallation and User Guide  98-1178 Rev AA 354. Click the Details link. The Gridstream RF Endpoint Information Screen will open for the Extender, shown in Figure 4 - 8Figure 4 - 8.  Gridstream RF Endpoint InformationThe following information is displayed:• Status. Displays the current status of the Extender. Select the View History link to see the Status Changes window.•Model. Displays the model type.• Collector. Displays the name of the collector the Extender has most recently used for communication. Select the Collector link to view the Collector screen.• Latitude/Longitude. Displays the latitude and longitude of the endpoint.• WAN Address. Displays the mobile WAN address assigned to the Extender.The following tabs are available:• General. The General Settings screen displays the endpoint’s current settings.•Manage. The Manage screen allows the user to issue commands to the current Extender, as well as, view commands previously issued.•History. The History screen displays history of commands, events and errors logged by the Extender.• Security. The Security tab will be displayed to only the users with security permissions.General Settings TabDRAFT 5.14.2012
Chapter 4 - Extender Configuration in Command Center Landis+Gyr36 98-1178 Rev AA Installation and User GuideFigure 4 - 9.  General Settings TabThe General Settings tab displays current Extender settings. Data displayed includes:• Latest Signal Quality. N/A• Latest Phase. N/A• Initial Programming. Indicates the date the Extender was originally programmed and deployed in the field.• Last Programming. Displays the last date the Extender was programmed.•Last Good Packet. Indicates the date of the last good packet received from this Extender.• Firmware download status: This will display the progress of a new firmware download.• Pending Firmware Version. Indicates the firmware version currently queued for download to the Extender.• Will be active on. Indicates the date the pending firmware version will be downloaded to the Extender.•Grid Location. Displays the Extender’s grid location (if applicable).• Pole Number. Displays the Extender’s pole number (if applicable).• Meter Position. Displays the Extender’s position (if applicable)•Custom #1. User defined data field (if applicable)•Custom #2. User defined data field (if applicable)• Service Location. Displays the Extender’s service location number (if applicable).• Command Groups. Displays the Extenders command group membership. A Extender may be a member of 8 command groups.•Notes. Lists notes entered by the user.DRAFT 5.14.2012
Landis+Gyr Chapter 4 - Extender Configuration in Command CenterInstallation and User Guide  98-1178 Rev AA 37Manage TabThe Manage screen, allows the user to issue commands to the current Extender, as well as, view commands previously issued.The following commands may be issued to the Extender:•Ping. This command returns a basic response from the Extender. This command is useful in determining if communication is available to the Extender via the mesh network.• Get Network Stats.   The Get Network Stats command response. provides useful diagnostic information on how the Extender is performing within the network.• Get Endpoint Info. The Get Endpoint Information command will provide firmware and DCW versions.• Get WAN Node List. The Get WAN Node List command response, shown in Figure 4 - 10, displays the total number of devices communicating with this Extender, and details of the top ten devices. This provides useful information for determining how the Extender is functioning within the mesh.Figure 4 - 10.  Get WAN Nodes List command response• Set WAN Address. This command allows the utility to set the WAN address (latitude and longitude) of the Extender.• Endpoint Firmware Download. This commands allows the user to select the desired firmware to be downloaded. The user may also choose to immediately download the firmware or specify an activation date, as shown in Figure 4 - 11.Figure 4 - 11.  Endpoint Firmware Download command• DCW Download. This command allows the utility to send a selected DCW to the Extender.DRAFT 5.14.2012
Chapter 4 - Extender Configuration in Command Center Landis+Gyr38 98-1178 Rev AA Installation and User GuideHistory TabThe History Tab, shown in Figure 4 - 12, provides a list of the events and errors that have been logged by this Extender.Figure 4 - 12.  Extender History tabRemove Extender from Command CenterThis function allows the user to remove a deployed Extender from service. The removed Extender can either be put back into inventory or archived.1. From Command Center, select Operations > Endpoints. The Endpoint/Meter Selection window will open.2. Enter the Extender serial number in the Endpoint field.3. Click GO. The Available Tasks list will appear. Figure 4 - 13.   Endpoint Meter/Selection Available Tasks4. From the Available Tasks, select the Remove Endpoint from Service link. The Remove Endpoint From Service window will open.DRAFT 5.14.2012
Landis+Gyr Chapter 4 - Extender Configuration in Command CenterInstallation and User Guide  98-1178 Rev AA 39Figure 4 - 14.   Remove Endpoint From Service 5. Enter Removed Electric Meter Information: A. Enter the Final kWh Reading. N/A.B. Enter the Final Reading Date. N/A.C. Enter Removed Endpoint Information. Select a reason for the removal from the drop down list box.D. Awaiting Redeployment. This option will transition the endpoint to Inventory status.E. Permanently Remove From Service. This option will archive the endpoint. An endpoint in archived status will not be included in any Command Center reports.6. Click Save to save changes. A message indicating the success or failure of the removal will be displayed.DRAFT 5.14.2012
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Installation and User Guide 98-1178 Rev AA 415Product SpecificationsSeries IV Mesh Extender SpecificationsElectrical Voltage 120-277 VACTransmitter Frequency (MHz) Condition SpecificationRF Output, Minimum 902-928Referenced to Antenna Input, CW conducted power at the N connector+27.5 dBmRF Output, Typical +29.81 dBmFrequency Range f0 902.2~927.9 MHz  Frequency Deviation +/- 4.95 to +/-57.6 kHz, depending on data rateOutput Impedance 50 ohmsFrequency Stability -40C~+85C f0 +/-3ppmReceiverData Rates 9.6, 19.2, 38.4, 115.2 kbpsFrequency Stability -40C ~ +85C f0 +/- 3ppmReceiver Sensitivity9.6 kbps                -110 dBm typ / -107 dBm min19.2 kbps              -108 dBm typ / -105 dBm min38.4 kbps              -105 dBm typ / -102 dBm min115.2 kbps -100 dBm typ / -97 dBm minIIP3 915 >-30 dBmAdjacent Channel Rejection >35 dBWorst Case Image Rejection >20 dBStandardsComplianceFCC Title 47 CFR Part 15.247Radio Frequency Devices, Subparts A - General andB - Unintentional Radiators SUN Mode 50kbpsDRAFT 5.14.2012
Chapter 5 - Product Specifications Landis+Gyr42 98-1178 Rev AA Installation and User GuideTechnical SupportLandis+Gyr has a team of professionals who are full-time experts on our products. They work hard to find you answers quickly and provide you with the best technical solutions available.How to Contact UsAssistance can be obtained using any of the following methods.•Technical Support toll-free hotline at: 1-888-390-5733•Email: solutionsupport.na@landisgyr.com•Internet: www.landisgyr.comTroubleshootingThe Extender has been designed as a field replaceable unit. As such, there are no serviceable parts in the unit. If you suspect parts within the Extender have failed:1. Perform a visual inspection to determine if there are any indications of damage to the unit.2. Verify that AC power is being supplied to the unit. If there is power then proceed to step 3. 3. Try to connect with a locally connected IWR configured the same Network ID as the Extender. If after 5 minutes, the locally connected IWR does not acquire the Extender in its neighbors list, the Extender should be replaced.For additional assistance for this product, contact Technical Support.EnvironmentalGeneral Environmental Outdoor, rain-protected, sunlight-exposedOperating Temperature Range -40 to +85CStorage Temperature Range -40 to +85CHumidity 0 to 95% relative humidity, non-condensingMechanicalSize 8.75 x 7 x 2.25 inches, typicalWeight 2.8 lbs., typicalEnclosure Material/Type Aluminum/NEMA-4Color GrayMounting Options Wood pole, Metal pole, Streetlight armDRAFT 5.14.2012

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