Lanier Ap206 Users Manual

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2015-02-09

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Operators Guide

AP206

Printer Reference

you r docu ment m an a ge m ent pa r tne r

Important Information
Company Confidential
This document is to be used exclusively by Lanier Worldwide, Inc. employees, or authorized dealers and distributors of Lanier Worldwide, Inc.
The information in this manual is subject to change without notice and should not be
construed as a commitment by Lanier Worldwide, Inc. Lanier Worldwide, Inc. shall in no
event be liable for any loss of business, loss of use or data, interruptions in business or
for damage of any kind arising from any defect or errors in this publication or in the
Lanier hardware or software.
This material may not be reproduced in whole or in part by any means without permission from Lanier Worldwide, Inc.
Copyright © 2002 Lanier Worldwide, Inc. All rights reserved.

Lanier Worldwide, Inc.
2300 Parklake Drive, N.E.
Atlanta, GA 30345-2912

Introduction
This manual contains detailed instructions on the operation and maintenance of this machine. To get
maximum versatility from this machine all operators should carefully read and follow the instructions in
this manual. Please keep this manual in a handy place near the machine.
Please read the Safety Information before using this machine. It contains important information related
to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
Notes:
The name of the applications do not appear in the following pages. Confirm which applications you will
be using before reading this manual.

Descriptions in this manual

Application

PRINTER MANAGER FOR ADMINISTRATOR Aficio Manager for Admin
Net Vision for Admin
PRINTER MANAGER FOR CLIENT

Aficio Manager for Client
Net Vision for Client

Power Source
120 V, 50/60 Hz, 11 A or more
Please be sure to connect the power cord to a power source as above.
Operator Safety:
This machine is considered a CDRH class 1 laser device, safe for office/ EDP use. The machine contains 5-milliwatt, 760 - 800 nanometer wavelength, GaAIAs laser diode. Direct (or indirect reflected) eye
contact with the laser beam might cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.
Laser Safety:
The optical housing unit can only be repaired in a factory or at a location with the requisite equipment.
The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is
not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required.
Important
Parts of this manual are subject to change without prior notice. In no event will the company be liable
for direct, indirect, special, incidental, or consequential damages as a result of handling or operating
the machine.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.
Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye
damage.
Two kinds of size notation are employed in this manual. With this machine refer to the inch version.
Supplier shall not be responsible for any damage or expense that might result from the use of parts
other than genuine supplier's parts in your supplier's office product.
For good copy quality, supplier recommends that you use genuine supplier's toner.

Trademarks
RICOH-SCRIPT2® is a registered trademark of Ricoh Company.
Microsoft®, Windows® and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Adobe®, PostScript®, Acrobat® and PageMaker® are registered trademarks of
Adobe Systems Incorporated.
Ethernet® is a registered trademark of Xerox Corporation.
AppleTalk, Apple and Macintosh are registered trademarks of Apple Computer,
Incorporated.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights in
those marks.

Notes:
Some illustrations might be slightly different from your machine.
Certain options might not be available in some countries. For details, please contact your local dealer.

Notes:
The proper names of the Windows operating systems are as follows:
• Microsoft® Windows® 95 operating system
• Microsoft® Windows® 98 operating system
• Microsoft ® Windows ® Millennium Edition (Windows Me)
• Microsoft® Windows® 2000 Professional
• Microsoft® Windows® 2000 Server
• Microsoft® Windows NT® Server operating system Version 4.0
• Microsoft® Windows NT® Workstation operating system Version 4.0

Safety Information
When using your equipment, the following safety precautions should always be
followed.

Safety During Operation
In this manual, the following important symbols are used:
R WARNING:
Indicates a potentially hazardous situation which, if instructions are
not followed, could result in death or serious injury.
R CAUTION:
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

R WARNING:
• Connect the power cord directly into a wall outlet and never use an extension cord.
• Confirm that the wall outlet is near the machine and freely accessible,
so that in event of an emergency, it can be unplugged easily.
• Disconnect the power plug (by pulling the plug, not the cable) if the
power cable or plug becomes frayed or damaged.
• To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this manual.
• Turn off the power and disconnect the power plug (by pulling the plug,
not the cable) if any of the following conditions exist:
• You spill something into the equipment.
• You suspect that your equipment needs service or repair.
• Your equipment's cover has been damaged.
• Do not incinerate spilled toner or used toner. Toner dust is flammable
and might ignite when exposed to an open flame.
• Disposal should take place at an authorized dealer or appropriate collection site.
• If you dispose of the used toner containers yourself, dispose of them
according to local regulations.

R CAUTION:
• Protect the equipment from dampness or wet weather, such as rain, snow,
and so on.
• Unplug the power cord from the wall outlet before you move the equipment.
While moving the equipment, you should take care that the power cord will
not be damaged under the equipment.
• When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable).
• Do not allow paper clips, staples, or other small metallic objects to fall inside
the equipment.
• Do not eat or swallow toner.
• Keep toner (used or unused) and toner cartridge out of reach of children.
• For environmental reasons, do not dispose of the equipment or expended
supplies at a household waste collection point. Disposal should take place
at an authorized dealer or an appropriate collection site.
• Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.
• The inside of the machine becomes very hot. Do not touch the parts with a
label indicating a “hot surface”. Touching a “hot surface” could result in a
burn injury.
• If you use this printer in a cold area, leave the printer on. Otherwise, severe
cold might damage sensitive components inside the printer.

iii

Energy Star Program
As an ENERGY STAR Partner, we have determined
that this machine model meets the ENERGY STAR
Guidelines for energy efficiency.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for
developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall
place the ENERGY STAR logo onto the machine model.
This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.

❖ Low-power mode (Energy Saver mode)
This printer automatically lowers its power consumption 60 minutes after the
last operation has been completed when the Energy Level is set to level 1. To
exit Low-power (Energy Saver) mode, press any key on the operation panel.
To change the setting of the Energy Saver mode, see P.79 “Using the Operation
Panel”.
❖ Specifications
Lower-power mode

Power Consumption

(Energy Saver mode) Default Time

35 W or less
30 minutes

- Recycled Paper
In accordance with the ENERGY STAR Program, we recommend use of recycled
paper which is environment friendly. Please contact your sales representative
for recommended paper.

Manuals for This Printer
There are six manuals that separately describe the procedures for the installation
of the printer and for the operation and maintenance of the printer and its optional equipment.
To enhance safe and efficient operation of the printer, all users should read and
follow the instructions contained in the following manuals.

❖ Quick Installation Guide
Describes the procedures for installing the printer.
❖ Setup Guide
Describes the procedures and provides necessary information about setting
up the printer and its options.
❖ Printer Reference
Describes the procedures and provides necessary information about using
the printer and its options. The manual is included as a PDF file on the CDROM (this manual).
❖ RICOH-SCRIPT2 Operating Instructions
Describes the menus and features you can set using the RICOH-SCRIPT2
printer driver. The manual is provided as a PDF file which is included on the
CD-ROM labeled “Printer Drivers and Utilities”.
❖ Network Interface Board Operating Instructions
Describes the procedures and provides necessary information about setting
up and using the printer in a network environment. The manual is provided
as a PDF file which is included on the CD-ROM labeled “Printer Drivers and
Utilities”.
❖ UNIX Supplement
Provides information about setting up and using the printer in a UNIX environment. This manual is included as a PDF file on the CD-ROM labeled
“Printer Drivers and Utilities”.

How to Read This Manual
Symbols
In this manual, the following symbols are used:
R WARNING:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
R CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.

* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before operating.
Note
This symbol indicates precautions for operation, or actions to take after misoperation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[
]
Keys that appear on the machine's panel display.
Keys and buttons that appear on the computer's display.
{
}
Keys built into the machine's operation panel.

Keys on the computer's keyboard.

TABLE OF CONTENTS
1. Setting Up the Printer Driver and Canceling a Print Job
IPDL-C Accessing the Printer Properties................................................ 1
Windows 95/98/Me - Accessing the Printer Properties ................................. 1
Windows 2000 - Accessing the Printer Properties ........................................ 2
Windows NT 4.0 - Accessing the Printer Properties ..................................... 4
RICOH-SCRIPT2 - Setting Up for Printing ............................................... 6
Windows 95/98/Me - Accessing the Printer Properties ................................. 6
Windows 2000 - Accessing the Printer Properties ........................................ 8
Windows NT 4.0 - Accessing the Printer Properties ................................... 10
Macintosh - Setting Up for Printing ............................................................. 12
Canceling a Print Job.............................................................................. 14
Windows 95/98/Me - Canceling a Print Job ................................................ 14
Windows 2000 - Canceling a Print Job ....................................................... 14
Windows NT 4.0 - Canceling a Print Job .................................................... 15
Macintosh - Canceling a Print Job .............................................................. 16

2. Uninstalling the Printer Driver and Software
Uninstalling the IPDL-C Printer Driver...................................................
Windows 95/98/Me - Uninstalling the IPDL-C Printer Driver.......................
Windows 2000 - Uninstalling the IPDL-C Printer Driver ..............................
Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver ...........................
Uninstalling the RICOH-SCRIPT2 Printer Driver...................................
Windows 95/98/Me - Uninstalling the RICOH-SCRIPT2 Printer Driver.......
Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver..............
Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver...........
Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver.....................

17
17
17
18
19
19
19
20
20

3. Paper and Other Media
Paper and Other Media Supported by This Printer ..............................
Paper Types and Sizes ...............................................................................
Paper Recommendations............................................................................
Printable Area .............................................................................................
Loading Paper..........................................................................................
Loading Paper in the Paper Tray ................................................................
Loading Paper in the PAPER FEED UNIT Type206 ...................................
Switching between Paper Trays..................................................................

21
21
24
28
29
29
31
33

vii

4. Troubleshooting
Error & Status Messages ........................................................................
Printed Error Messages ..............................................................................
Error & Status Messages on the Operation Panel ......................................
Getting Printer Information over the Network ..............................................
Printer Does Not Print .............................................................................
Other Printing Problems .........................................................................
Removing Misfed Paper..........................................................................
When the Message "Remove Misfeed From Paper Tray" Appears ............
When the Message "Open Rear Cover Remove Misfeed" Appears ...........
When the Message "Remove Misfeed From Output Tray" Appears ...........
When the Message "Open DuplexCover Remove Misfeed" Appears.........
Cleaning and Adjusting the Printer .......................................................
Cleaning the Charge Wire...........................................................................
Adjusting the Image Density .......................................................................
Adjusting the Setting of Registration of the Paper Tray ..............................
Replacing Consumables.........................................................................
Replacing the Toner Cartridge ....................................................................
Replacing the Photoconductor Unit.............................................................
Replacing the Fuser Oil Bottle and Ozone Filter.........................................
Replacing the Waste Toner Bottle ..............................................................
Replacing the Fuser Cleaner ......................................................................

35
35
36
41
46
50
54
54
56
57
59
61
61
63
64
66
66
68
72
75
76

5. Using the Operation Panel
Setting Menus .......................................................................................... 79
Protecting the Menus .............................................................................. 81
Protecting the Menus .................................................................................. 81
Removing Protection................................................................................... 82
Menu Table............................................................................................... 84
Menu Settings .......................................................................................... 86
IPDL-C Menu .............................................................................................. 86
RPS2 Menu................................................................................................. 86
System Menu .............................................................................................. 90
Maintenance Menu...................................................................................... 93
Changing the Printer Language .................................................................. 93
Printing the Configuration Page ............................................................ 95
Interpreting the Configuration Page ...................................................... 96
Interpreting the Configuration Page/IPDL-C ............................................... 96
Interpreting the Configuration Page/RICOH-SCRIPT2 ............................... 97
Printing the Color Sample ...................................................................... 98
Resetting Menus.................................................................................... 100

viii

Administering Printing by User Code..................................................
Viewing the Number of Pages Printed Under Each User Code ................
Reading the Statistics Report....................................................................
Protecting the User Code Record .............................................................
Deleting the User Code Record ................................................................
Using the Job Log .................................................................................
Printing the Job Log ..................................................................................
Reading the Job Log .................................................................................

102
103
104
105
106
108
109
110

6. Appendix
Color Guide ............................................................................................
Color Printing Basics .................................................................................
Memory Capacity and Paper Size ........................................................
Low Memory..............................................................................................
Moving and Transporting the Printer ..................................................
Specifications ........................................................................................
Mainframe .................................................................................................
Options......................................................................................................
Consumables .........................................................................................

111
111
113
114
115
116
116
118
120

INDEX...................................................................................................... 122

1. Setting Up the Printer Driver
and Canceling a Print Job
IPDL-C Accessing the Printer Properties
Windows 95/98/Me - Accessing the Printer Properties
There are two methods you can use to open the Printer Properties.

Making printer default settings
To make the printer default settings, first open the Printer Properties from the
[Printers] window.
Note
❒ The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.

• Windows 95:
[General], [Details] and [Sharing]
• Windows 98/Me:
[General], [Details], [Color Management] and [Sharing]
❒ Profiles set on the [Color Management] tab are not supported.

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.

D Make desired settings, and then click [OK].
Making printer settings from an application
To make the printer settings for a specific application, open the Printer Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 95/98/Me.
Note
❒ The actual procedures you should follow to open the Printer Properties may
differ depending on the application. For more information about the procedures, see the documentation that comes with the application you are using.

Setting Up the Printer Driver and Canceling a Print Job

❒ When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.
❒ Any settings you make in the following procedure are valid for the current
application only.

A On the [File] menu, click [Print].
The [Print] dialog box appears.

B From the [Name:] list, select the printer you want to use, and then click [Properties].
The Printer Properties appear.

C Make desired settings, and then click [OK].
D Click [OK] to start printing.
Windows 2000 - Accessing the Printer Properties
There are three methods you can use to open the Printer Properties.

• [General], [Sharing], [Ports], [Advanced], [Color Management] and [Security]

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default setting you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.

D Make desired settings, and then click [OK].
Note
❒ Settings you make here are used as the default settings for all applications.

IPDL-C Accessing the Printer Properties

Making printer default settings – Printing Preferences Properties
Limitation
❒ Changing the printer settings requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has
Manage Printers permission.

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Printing Preferences].
The Printing Preferences Properties appear.

D Make desired settings, and then click [OK].
Note
❒ Settings you make here are used as the default settings for all applications.

Making printer settings from an application
To make the printer settings for a specific application, open the Printing Preferences Properties from that application. The following example describes how to
make settings for the WordPad application that comes with Windows 2000.
Note
❒ The actual procedures you should follow to open the Printing Preferences
Properties may differ depending on the application. For more information,
see the documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.

A On the [File] menu, click [Print].
The [Print] dialog box appears.

B Select the printer you want to use in the [Select Printer] box.
C Make desired settings, and then click [Apply] to start printing.

Setting Up the Printer Driver and Canceling a Print Job

Windows NT 4.0 - Accessing the Printer Properties
There are three methods you can use to open the Printer Properties.

Making printer default settings - Printer Properties
Limitation
❒ Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options,
log on under Full Control permission.
Note
❒ The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Ports], [Scheduling], [Sharing] and [Security]

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default setting you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.

D Make desired settings, and then click [OK].
Note
❒ Settings you make here are used as the default settings for all applications.

Making printer default settings – Default Document Properties
Limitation
❒ Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options,
log on under Full Control permission.

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Document Defaults].
The Default Document Properties appear.

IPDL-C Accessing the Printer Properties

D Make desired settings, and then click [OK].
Note
❒ Settings you make here are used as the default settings for all applications.

Making printer settings from an application
To make the printer settings for a specific application, open the Document Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows NT 4.0.
Note
❒ The actual procedures you should follow to open the Document Properties
may differ depending on the application. For more information about the
procedures, see the documentation that comes with the application you are
using.
❒ Any settings you make in the following procedure are valid for the current
application only.

A On the [File] menu, click [Print].
The [Print] dialog box appears.

B From the [Name:] list, select the printer you want to use, and then click [Properties].
The Document Properties appear.

C Make desired settings, and then click [OK].
D Click [OK] to start printing.

Setting Up the Printer Driver and Canceling a Print Job

RICOH-SCRIPT2 - Setting Up for Printing
Windows 95/98/Me - Accessing the Printer Properties

There are two methods you can use to open the Printer Properties.

• Windows 95:
[General], [Details] and [Sharing]
• Windows 98/Me:
[General], [Details], [Color Management] and [Sharing]
Note
❒ Profiles set on the [Color Management] tab are not supported.

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change. On
the [File] menu, click [Properties].
The Printer Properties appear.

C Make desired settings, and then click [OK].
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Making printer settings from an application
To make the printer settings for a specific application, open the Printer Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 95.

RICOH-SCRIPT2 - Setting Up for Printing

Note
❒ The actual procedures you should follow to open the Printer Properties may
differ depending on the application. For more information about the procedures, see the documentation that comes with the application you are using.

A On the [File] menu, click [Print].
The [Print] window appears.

B From the [Name:] box, select the printer you want to use, and then click
[Properties].
The Printer Properties appear.

C Make desired settings, and then click [OK].
Reference
For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.

D Click [OK] to start printing.

Setting Up the Printer Driver and Canceling a Print Job

Windows 2000 - Accessing the Printer Properties
There are three methods you can use to open the Printer Properties.

Making printer default settings - Printer Properties
Limitation
❒ Changing the printer settings requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has
Manage Printers permission.
Note
❒ With some applications, the printer driver's settings are not used, and the application's own initial default settings are applied.
❒ The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Sharing], [Ports], [Advanced], [Color Management] and [Security]

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default setting you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.

D Make desired settings, and then click [OK].
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Note
❒ Settings you make here are used as the default settings for all applications.

RICOH-SCRIPT2 - Setting Up for Printing

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Printing Preferences].

The Printing Preferences Properties appear.

❒ The actual procedures you should follow to open the Printing Preferences
Properties may differ depending on the application. For more information,
see the documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.

A On the [File] menu, click [Print].
The [Print] window appears.

B Select the printer you want to use in the [Select Printer] box.
C Make desired settings, and then click [Print] to start printing.
Reference
For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.

D Click [OK] to start printing.

Setting Up the Printer Driver and Canceling a Print Job

Windows NT 4.0 - Accessing the Printer Properties
There are three methods you can use to open the Printer Properties.

Making printer default settings - Printer Properties
Limitation
❒ Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options,
log on under Full Control permission.
Note
❒ With some applications, the printer driver's settings are not used, and the application's own initial default settings are applied.
❒ The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Ports], [Scheduling], [Sharing] and [Security]

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change. On
the [File] menu, click [Properties].
The Printer Properties appear.

Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Note
❒ Settings you make here are used as the default settings for all applications.

Making printer default settings - Default Document Properties

A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

B Click the icon of the printer whose default settings you want to change. On
the [File] menu, click [Document Defaults].
The Default Document Properties appear.

RICOH-SCRIPT2 - Setting Up for Printing

Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Note
❒ Settings you make here are used as the default settings when printing from
applications.

❒ The actual procedures you should follow to open the Document Properties
may differ depending on the application. For more information about the
procedures, see the documentation that comes with the application you are
using.
❒ Any settings you make in the following procedure are valid for the current
application only.

A On the [File] menu, click [Print].
The [Print] window appears.

B From the [Name:] box, select the printer you want to use, and then click
[Properties].
The Printer Properties appear.

C Make desired settings, and then click [OK].
Reference
For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.

D Click [OK] to start printing.

Setting Up the Printer Driver and Canceling a Print Job

Macintosh - Setting Up for Printing
Making paper settings from an application

A Open the file you want to print.
B On the [File] menu, click [Page Setup].
[LaserWriter 8 Page Setup] appears.

C Confirm that the printer you want to use is shown in the [Format for:] box.
Note
❒ If the printer is now shown in the [Format for:] box, use the pop-up menu to
display a list of available printers.
Reference
The actual appearance of the Page Setup depends on the application you
are using. For more information, see the documentation that comes with
the Macintosh.

D From the [Paper:] box, select the paper size.
E Make desired settings, and then click [OK].
- Small Size Print Area
This printer supports printing on print areas such as “A4 Small” and “Letter
Small” when printing from a Macintosh only with specific versions of the driver.
The LaserWriter 8.4x (or later) driver supports printing on both standard and
small print areas. However, with LaserWriter 8.3x (or earlier), the small print
area options are not displayed.
With LaserWriter 8.3x (or earlier), select A4, for example, and click [Options] in
the [Page Setup] dialog box, then use the [Larger Print Area] option. Checking [Larger Print Area] produces the same printing result as LaserWriter 8.4x (or later) standard A4 print area. Unchecking the [Larger Print Area] produces the same result
as the LaserWriter 8.4x (or later) “A4 Small” print area.

Setting up for printing from an application

A Open the file you want to print.
B On the [File] menu, click [Print].
The Printer Settings appear.

RICOH-SCRIPT2 - Setting Up for Printing

C Confirm that the printer is selected in the [Printer] box.
D Make desired settings, and then click [Print].
Reference
For more information about setting up for printing from an application,
see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF
file on the CD-ROM.

Setting Up the Printer Driver and Canceling a Print Job

Canceling a Print Job
Windows 95/98/Me - Canceling a Print Job

A Double-click the printer icon on the task bar.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

B Click the name of the job you want to cancel.
C On the [Document] menu, click [Cancel Printing].
Note
❒ You can also open the print job queue window by double-clicking the
printer icon in the [Printers] window.

D Press {Reset}} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
❒ When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
❒ You cannot stop printing the data that has already been processed internally by the printer. Because of this, printing might continue for a few pages
after you press {Reset}.

❒ A print job that contains a large volume of data might take considerable
time to stop.

Windows 2000 - Canceling a Print Job

A Double-click the printer icon on the taskbar.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

B Select the name of the job you want to cancel.
C On the [Document] menu, click [Cancel].
Note
❒ You can also open the print job queue window by double-clicking the
printer icon in the [Printers] window.

Canceling a Print Job

D Press {Reset}} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.

Important
❒ When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
❒ You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing might continue for a few pages after you press {Reset}.

❒ A print job that contains a large volume of data might take considerable
time to stop.

Windows NT 4.0 - Canceling a Print Job

A Double-click the printer icon on the task bar.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

B Click the name of the job you want to cancel.
C On the [Document] menu, click [Cancel].
Note
❒ You can also open the print job queue window by double-clicking the
printer icon in the [Printers] window.

D Press {Reset}} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
❒ When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
❒ You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing might continue for a few pages after you press {Reset}.

❒ A print job that contains a large volume of data might take considerable
time to stop.

Setting Up the Printer Driver and Canceling a Print Job

Macintosh - Canceling a Print Job

A Double-click the printer icon on the desktop.

This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

B Click the name of the job you want to cancel.
C Click the pause icon, and then click the trash icon.
D Press {Reset}} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
❒ When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
❒ You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing might continue for a few pages after you press {Reset}.

❒ A print job that contains a large volume of data might take considerable
time to stop.

2. Uninstalling the Printer
Driver and Software
Uninstalling the IPDL-C Printer Driver
This section describes how to uninstall the IPDL-C printer driver. The actual
procedure may differ depending on the operating system.
Follow the appropriate procedure below.

Windows 95/98/Me - Uninstalling the IPDL-C Printer Driver

A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.

E Click [Yes] to uninstall the printer driver.
Windows 2000 - Uninstalling the IPDL-C Printer Driver
Limitation
❒ Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.

A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and click [Printers].
The [Printers] window appears.

C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.

E Click [Yes] to uninstall the printer driver.

Uninstalling the Printer Driver and Software

Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver
Limitation
❒ Uninstalling the printer driver requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a
printer driver, log on under Full Control permission.

A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.

E Click [Yes] to uninstall the printer driver.

Uninstalling the RICOH-SCRIPT2 Printer Driver

Uninstalling the RICOH-SCRIPT2 Printer
Driver
This section describes how to uninstall the RICOH-SCRIPT2 printer driver. The
actual procedure may differ depending on the operating system.
Follow the appropriate procedure below.

Windows 95/98/Me - Uninstalling the RICOH-SCRIPT2 Printer
Driver

A Close all applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.

E Click [Yes] to uninstall the printer driver.
Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver
Limitation
❒ Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.

A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and click [Printers].
The [Printers] window appears.

C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.

E Click [Yes] to uninstall the printer driver.

Uninstalling the Printer Driver and Software

Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver
Limitation
❒ Uninstalling a printer driver requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a
printer driver, log on under Full Control permission.

A Close all applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.

C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.

E Click [Yes] to uninstall the printer driver.
Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver

A Drag the PPD file you want to uninstall inside the following folder to
[Trash].
\System Folder\Extensions\Printer Descriptions\

B Drag the PPD file you want to uninstall inside the following folder to
[Trash].
\System Folder\Preferences\Printing Prefs\Parsed PPD
Folder\

3. Paper and Other Media
Paper and Other Media Supported by This
Printer
Paper Types and Sizes
This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each paper tray in this printer.
Note
❒ The "K" symbol means short-edge feed direction.
❒ This printer supports short-edge feed direction (K) only.
❒ The supported paper sizes may differ depending on the memory capacity of
the printer. ⇒ P.113 “Memory Capacity and Paper Size”
Reference
For more information about loading each type of paper, see P.24 “Types of paper and other media”.

Feed direction

Size (mm)

Standard tray (Tray 1)

Paper Cassette Type204 (Tray 1)

PAPER FEED UNIT Type206 (Tray 2)

❖ Paper sizes and paper feed directions supported by each paper tray (Metric version)

210 × 297

❍

B5 JIS

182 × 257

❍

148 × 210

✩

Letter

216 × 279

❍

Com#10 Env

105 × 241

✩

DL Env

110 × 220

✩

Legal

216 × 356

❍

Feed direction

Size (mm)

Standard tray (Tray 1)

Paper Cassette Type204 (Tray 1)

PAPER FEED UNIT Type206 (Tray 2)

Paper and Other Media

8.5 × 13

216 × 330

✩

8.25 × 13

210 × 330

✩

8 × 13

203 × 330

✩

Custom Size

—

✩

• ❍ means that the size is supported and automatically recognized by the printer.
• ✩ means that the size is supported and needs to be selected using the operation panel. ⇒ P.30 “Selecting paper size using the operation panel”
• × means that the size is not supported.

Feed direction

Size (inch)

Standard tray (Tray1)

Paper Cassette Type204 (Tray1)

PAPER FEED UNIT Type206 (Tray2)

❖ Paper sizes and paper feed directions supported by each paper tray (Inch version)

Letter

8 1/2" × 11"

❍

Legal

8 /2" × 14"

❍

8.5 × 13

8.5" × 13"

✩

8.25 × 13

8.25" × 13"

✩

8 × 13

8" × 13"

✩

10.12" × 14.33"

❍

Feed direction

Size (inch)

Standard tray (Tray1)

Paper Cassette Type204 (Tray1)

PAPER FEED UNIT Type206 (Tray2)

Paper and Other Media Supported by This Printer

B5 JIS

7.17" × 10.12"

❍

5.83" × 8.27"

✩

Com#10 Env

4 1/8" × 9 1/2"

✩

DL Env

4.33" × 8.66"

✩

Custom Size

—

✩

❖ Paper weight and number of sheets to be set
Supported paper weights

Maximum number of
sheets (plain paper) *1

Standard tray

64 - 163 g/m2 (18 - 43 lb)

250 (82 g/m2, 22 lb)

Paper Cassette Type204 (optional)

64 - 163 g/m2 (18 - 43 lb)

250 (82 g/m2, 22 lb)

PAPER FEED UNIT Type206 (optional)

64 - 105 g/m2 (18 - 28 lb)

500 (82 g/m2, 22 lb)

Confirm that the top of the stack is not higher than the limit mark indicated on the
side guide of the tray.

Paper and Other Media

Paper Recommendations
Note the following suggestions when handling or selecting paper used with this
printer.

Loading paper
Important
❒ Do not use paper that is meant for an ink-jet printer. This paper may stick to
the fusing unit and cause a paper misfeed.

❒ When printing on an OHP transparency that has a print side, load it with the
print side up. Not taking this precaution may cause the OHP transparency to
stick to the fusing unit and cause a misfeed.
• Use only the recommended paper types. Print quality cannot be guaranteed
if other paper types are used. ⇒ P.27 “Paper not supported by this printer”
• Do not use paper that has already been printed on.

Storing paper
Paper should always be stored properly. Improperly stored paper might result
in poor print quality, paper misfeeds, or printer damage.
Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep open reams of paper in the package in which the paper came.

Types of paper and other media
❖ Plain paper
• The standard tray can hold up to 250 sheets. *1
• PAPER FEED UNIT Type206 (option) can hold up to 500 sheets. *1
*1

: Based on paper that is 80 g/m2 (20 lb) in weight.

• If paper is curled or bent, straighten it before loading.
• Make sure that the stack of paper is no higher than the PAPER upper limit
mark(T) inside the tray.
• Paper sizes available for the auto duplex printing are A4K, B5 JISK, LetterK, and LegalK. To use Legal size paper, Paper Cassette Type204 (option) is required.

Paper and Other Media Supported by This Printer

❖ Thick paper
• If you print on paper heavier than 105 g/m2 (28 lb) (up to 160 g/m2 (43 lb)),
use the standard tray or the Paper Cassette Type204 (option). The print
quality on paper that is thicker cannot be guaranteed.
• Make sure that the stack of paper is not higher than the LABEL upper limit
mark (T) inside the tray.
Note
❒ The number of sheets that can be loaded may vary depending on the paper thickness and paper type.

• When printing on thick paper, you should select the thick paper mode
with the printer driver.
• Auto duplex printing onto thick paper is not available.

❖ Adhesive labels
• When printing on adhesive labels, use the standard tray or the Paper Cassette Type204 (option).
• Load adhesive labels into the tray with the print side face up.
• Remove any unused adhesive labels from the tray after you are finished
printing. Leaving them in the tray can cause them to curl.
• When printing on adhesive labels, you should select the plain paper mode
with the printer driver.
• The standard tray or the Paper Cassette Type204 can hold up to 30 sheets
of adhesive labels.
Note
❒ The number of sheets that can be loaded may vary depending on the paper thickness and paper type.
• In auto duplex printing, do not use adhesive labels.
• Make sure that the stack of paper is no higher than the LABEL upper limit
mark (T) inside the tray.

❖ OHP transparencies
• When printing on OHP transparencies, use the standard tray or the Paper
Cassette Type204 (option).
• Load OHP transparencies into the tray with the print side face up or they
may stick to the fusing unit and cause a misfeed.
• Remove any unused OHP transparencies from the tray after you are finished printing. Leaving them in the tray may cause them to stick together.
• When printing on OHP transparencies, you should select the OHP transparency mode with the printer driver.

Paper and Other Media

• The standard tray or the Paper Cassette Type204 can hold up to 50 OHP
transparency sheets.
Note
❒ The number of sheets that can be loaded may vary depending on the paper thickness and paper type.

• Make sure that the stack of paper is not higher than the OHP FILM upper
limit mark (T) inside the tray.
• In auto duplex printing, do not use OHP transparencies or they may stick
to the fusing unit and cause a misfeed.
• When printing on OHP transparencies, it may take 1 to 2 minutes before
printing starts in order to keep the printer in an appropriate condition.

❖ Envelopes
• When printing on envelopes, use the standard tray or the Paper Cassette
Type204 (option).
• You can select the sizes for the envelopes using the operation panel.
⇒ P.79 “Using the Operation Panel”
• Recommended types of envelopes are as follows:
• Com#10 Env
• DL Env
• Do not stack envelopes over the limit mark.
• Confirm that print side is facing up.
• Confirm that there is no air in the envelopes before loading.
• To get better print quality, it is recommended that you set the right, left,
top, and bottom print margins, to at least 20 mm (0.8") each.
• Do not print on both sides of envelopes.
• Load only one size and type of envelope at a time.
• Before loading envelopes, flatten the leading edges (sides being fed into
the printer) of them by running a pencil or ruler across them.
• Some kinds of envelopes might cause misfeeds, wrinkles or poor printing.
• The print quality on envelopes may be uneven as different parts of an envelope have different thickness. Print one or two envelopes to check the
print quality.
• Avoid using the non-supported envelopes listed on P.27 “Paper not supported by this printer”.
• Auto duplex printing onto envelopes is not available.

Paper and Other Media Supported by This Printer

Paper not supported by this printer
Avoid using the following types of paper that are not supported by this printer:
• Paper whose weight is heavier or lighter than the limitation.
• Bent, folded, or creased paper
• Curled or twisted paper
• Torn paper
• Wrinkled paper
• Damp paper
• Paper stuck together
• Paper that is dry enough to emit static electricity
• Paper that has already been printed onto, except preprinted letterhead

Note
❒ Ink on paper from an earlier print job, another copier, an ink-jet printer or
other devices could damage the fusing unit of this printer due to different
fusing temperatures.

• Coated paper
• Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper
• Heavily textured paper
• Glued paper
• OHP transparencies for ink-jet printers
• Label paper on which glue or base paper is exposed
• Paper with clips or staples
• Paper with tape or ribbons attached
• Paper meant for an ink-jet printer
• Envelopes that are:
• damp
• excessively curled or twisted
• stuck together
• damaged in any way
• with stamps attached
• with windows, holes, perforations, cutouts, or embossing
• with metal clasps, string ties, or metal folding bars
• designed to be interlocked
• with nicked edges or bent corners
• with rough, cockle, or laid finishes
• with any exposed adhesive, when the flap is in the sealed or closed position

Paper and Other Media

Printable Area
The following illustration shows the printable area for this printer. Be sure to set
the print margins correctly.
4.3 mm (1/6")

4.3 mm (1/6")

A: printable area
Note
❒ The above illustration shows the printable area for plain paper. For other
types of paper, the margin width should be 8.6 mm (1/3”).

❒ As for plain paper, when duplex printing is made, the top margin width will
be 7 mm depending on the page.
❒ The printable area may vary depending on paper size, printer language and
printer driver settings.

Loading Paper

Loading Paper
Loading Paper in the Paper
Tray

B Slide

the paper guides to positions that match the size of paper
you want to load.

This section describes instructions for
loading paper in the standard paper
tray and the Paper Cassette Type204
(option).

R CAUTION:
• The paper tray does not have a
stopper. When pulling it out, be
careful not to pull it strongly. If
you do, the tray might fall and
cause a personal injury.

ZDGY020J

Reference
For more information about the
size and feed direction of paper
that can be loaded in the tray, see
P.21 “Paper and Other Media Supported by This Printer”.
ZDGY030J

Note
❒ Custom size paper is supported by
the standard tray or the Paper Cassette Type204 (option) only. (Both
are referred to as Tray 1.)

C Load paper into the tray with the
side to be printed facing up.

A Carefully pull the paper tray out

of the printer and place it on a flat
surface.

ZDGY040J

ZDGY010J

Important
❒ Confirm that the top of the stack
is not higher than the limit mark
(T) inside the tray.

Paper and Other Media

❒ The front and side guides
should be set to the correct paper size to avoid paper feed
problems.
❒ Do not mix different kinds of
paper in the tray.
❒ To avoid paper multi-feeds,
shuffle sheets before setting
them in the tray.

A Press {Media}}.

Power

On Line

Data In
Reset

Error
Menu

Media

D Slide

Escape

Enter

the paper tray completely
into the printer.

Important
❒ Be sure to insert the paper tray
completely, or paper misfeeds
might occur.
❒ If the paper size shown on the
panel display differs from the
size of paper actually loaded,
re-adjust the position of the paper guides.

Selecting paper size using the operation
panel
Use the following procedure to specify the paper size from the printer's
operation panel after loading custom
size paper into the standard paper
tray.
Note
❒ You can set the custom size paper
in the standard tray or the Paper
Cassette Type204 (option) only.

❒ After pressing a key, wait until the
display changes as described before performing the next key operation.

ZDHS021E

The “Media” menu appears.

1. Paper Tray

j
l

B Press {U} or {T} to display “Pa-

per Size”, and then press {#Enter}
}.

2.Paper Size

j
l

The “Paper Size” menu appears.

*Auto Detect

j
l

C Press {U} or {T} to display “Custom”, and then press {#Enter}
}.
The following message appears.

l
jl/# Width 210mm

D Press

{U} or {T} to change the
third (leftmost) digit of the paper
width.

l
jl/# Width 110mm

Loading Paper

E When the third digit is the value
you want, press {#Enter}
} to move
the l pointer to the second digit.

l
jl/# Width 110mm
Note
❒ You can press {Escape} to move
the pointer to the left.

F Press

{U} or {T} to change the
second (center) digit of the paper
width.

l
jl/# Width 120mm

G Repeat steps E and F to set the val-

ue of the first (rightmost) digit of
the width.

H While the pointer is located at the
first (rightm ost) digit of the
width, press {#Enter}
} to advance
to the length setting display.

l
jl/# Length297mm

I Use the same procedure as that for

K Press {On Line}}.
The normal display screen appears.
Note
❒ To change from the “Custom”
size setting to automatic paper
size detection, press {U
U} and
{T
T} in step C of the above procedure to scroll to “Auto Detect”, and then press {#Enter}.

Loading Paper in the PAPER
FEED UNIT Type206
Important
❒ The paper tray cannot be pulled
out completely from the paper
feed unit. Do not try to pull it out
forcibly.
Note
❒ For more information about the
size and feed direction of paper
that can be loaded in the paper
feed unit, see P.21 “Paper and Other
Media Supported by This Printer”.

A Slide the paper tray out until it
stops.

the width to set the three digits of
the length. Move the l pointer to
the left with {Escape}
} and to the
right with {#Enter}
}. Press {U} and
{T} to change the digit where the
pointer is located.

J While the l pointer is located at

the first (rightmost) digit of the
length, press {#Enter}
}.
The “Media” menu appears.

ZDGY050J

Paper and Other Media

B Slide

the paper guides to positions that match the size of paper
you want to load.

❒ The front and side guides should
be set to the correct paper size to
avoid paper feed problems.
❒ Load only plain paper in the paper feed unit. To print on thick
paper, adhesive labels, OHP
transparencies or envelopes,
use the standard tray.
❒ To avoid paper multi-feeds,
shuffle sheets before loading
them in the tray.

D Slide the paper tray into the paper
feed unit until it stops.

ZDGY060J

Important
❒ Be sure to insert the paper tray
completely, or paper misfeeds
might occur.

❒ If the paper size shown on the
panel display differs from the
size of paper actually loaded,
re-adjust the position of the paper guides.
ZDGY070J

C Load paper into the tray with the
side to be printed facing up.

ZDGY080J

Important
❒ Confirm that the top of the stack
is not higher than the limit mark
(T) inside the tray.

Loading Paper

B After

Switching between Paper
Trays
When paper of the same size is loaded in both the standard tray and the
paper feed unit (option), and when
“Auto Tray Select” is set with the
printer driver, paper will be fed from
the standard tray when you start
printing. To print on paper loaded in
the paper feed unit, switch the tray to
be used to the paper feed unit using
“1. Paper Tray” in the System
Menu.⇒ P.90 “System Menu”

Printing a configuration page from tray 2
If “Custom Size” is applied to tray 1
(the standard tray), you cannot print
a configuration page, a color sample,
a job log and a statistics report using
paper set in tray 1. In this case, set A4
or Letter size paper in tray 2 (optional
paper feed unit), and then proceed as
follows to print a desired sheet using
paper set in tray 2.

A Press {Media}}.

confirming that “1. Paper
Tray” is on the display, press
{#Enter}
}.
The Paper Tray menu appears.
• Metric version

*Tray1/A4

j
l

• Inch version

j
*Tray1/8.5x11 l
Note
❒ An asterisk (*) indicates the currently selected paper tray.

C Press

{U} and {T} to display
“Tray2/(paper size)”, and then
press {#Enter}
}.
This selects the paper feed unit,
and the “Media” menu appears.

D Press {On Line}}.
The normal display screen appears.
Note
❒ To return to the standard tray,
select “Tray1/(paper size)” in
step C.

Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS021E

The “Media” menu appears.

1. Paper Tray

j
l

Paper and Other Media

4. Troubleshooting
Error & Status Messages
There are three types of error and status messages.
• Printed error messages
• Error and status messages on the operation panel
• Printer information received from the network

Printed Error Messages
The error message shown below is printed by the printer whenever there is not
enough memory to print data.
Error message

Required action

There is not enough memory in your printer to
print this page.Change print quality in the
printer driver and try again.For details, please
refer to the troubleshooting section in your
manual.

The following are the actions you should take
when you encounter memory shortage problems. If these actions do not solve the problem
individually, try them in combination with
each other. ⇒ P.114 “Low Memory”
A Increase printer memory.

Install the optional memory unit to increase the amount of printer memory.
B Reduce resolution.

Use the printer driver to set resolution to
300 dpi.
⇒Help of the printer driver
⇒”RICOH-SCRIPT2 Operating Instructions”
C Turn on “Image Memory”.

Use the printer's “System Menu” to turn on
“Image Memory”.⇒ P.90 “System Menu”

Troubleshooting

Error & Status Messages on the Operation Panel
Important
❒ If an error message that is not included in the following table appears on the
panel display, turn the printer off and on. If this does not clear the error message, write down the error number and the message, and contact your sales
or service representative.
Note
❒ The panel display can show only one error message at a time. Printing a configuration page shows all current printer errors. ⇒ P.95 “Printing the Configuration Page”

❒ For more information about the IPDL-C printer driver, see the printer driver's
Help.

Message

Description

Comments

(on the lower line)

Fuser oil is low. You can print
about 30 pages after this message appears.

Replace the fuser oil bottle.
⇒ P.72 “Replacing the Fuser
Oil Bottle and Ozone Filter”

Add Fuser Oil

The fuser oil bottle is empty.

Replace the fuser oil bottle.
⇒ P.72 “Replacing the Fuser
Oil Bottle and Ozone Filter”

The toner indicated by xxx runs
out.

Replace the indicated toner
cartridge.

Add Fuser Oil

(on the upper line)
Add Toner
xxx

⇒ P.66 “Replacing the Toner
Cartridge”

Change 120K

It is time for scheduled mainte- Contact your sales or sernance.
vice representative.

Change Fuser

It is time to replace the fusing
unit.

Contact your sales or service representative.

Change PCU

It is time to replace the photoconductor unit.

If prints are dirty, replace
the photoconductor unit. ⇒
P.68 “Replacing the Photoconductor Unit”

Change Fuser Cleaner.

The fuser cleaner is dirty.

Replace the fuser cleaner.⇒
P.76 “Replacing the Fuser
Cleaner”

Change XX

It is time to change the unit indicated by XX.

Contact your sales or service representative. XX indicates the unit to be
replaced as follows: T1:
Transfer drum R1: Pick-up
roller for the standard tray
R2: Pick-up roller for the
paper feed unit D1: Paper
discharger

Error & Status Messages
Message

Description

Comments

Connection

The paper feed unit (option) is
not installed correctly.

Install the paper feed unit
correctly.⇒ the "Setup
Guide" that comes with the
printer

Chg. Cleaner

The fuser cleaner is dirty.

You can print about 1,000
more pages after this message is displayed.

Close Duplex

The duplex unit cover is open.

Close the duplex unit cover.

Close Front Cover

The front cover is open.

Close the front cover. ⇒ the
"Setup Guide" that comes
with the printer

Close Rear Cover

The rear cover is open.

Close the rear cover.

Close Top Cover

The top cover is open.

Close the top cover.

Energy Saver

In the Energy Saver mode.

Press the operation key or
send a job from the computer to turn the power on.

Load

There is no paper of the indicat- Load the indicated paper
ed size in the paper tray being size into the paper tray beused.
ing used. ⇒ P.29 “Loading
Paper”

Check Tray2

Uint Cover

(paper size)

Low on: xxx

There is no paper of the correct
size loaded in the paper tray.

Load the correct size paper.

The toner indicated by xxx is
low.

Replace the indicated toner
cartridge. The color of the
toner is shown by the
CMYK color model. The
meaning is following.

• C: cyan
• M: magenta
• Y: yellow
• K: black
⇒ P.66 “Replacing the Toner
Cartridge”
Open and Close
Front Cover
Open DuplexCover
Remove Misfeed *1

The front cover is not closed
correctly.

Open the front cover and
close it correctly until it is
locked into place.

There is a paper misfed in the
duplex unit.

Remove the misfed paper.
⇒ P.59 “When the Message
"Open DuplexCover Remove
Misfeed" Appears”

Troubleshooting
Message
Open Rear Cover

Remove the misfed paper.
⇒ P.56 “When the Message
"Open Rear Cover Remove
Misfeed" Appears”

Paper Size Error

There is a difference between
the paper size in the tray and
the requested paper size from
the computer.

Check if the correct paper is
set ⇒ P.29 “Loading Paper”

Paper Type Error

There is a difference between
the paper type in the tray and
the requested paper type from
the computer.

Check if the correct paper is
set ⇒ P.29 “Loading Paper”

Remove Misfeed From Output
Tray

There is a paper misfeed in the
printer.

Remove the misfed paper.
⇒ P.57 “When the Message
"Remove Misfeed From Output Tray" Appears”

Remove Misfeed From Paper
Tray

There is a paper misfeed in the
printer.

Remove the misfed paper.
⇒ P.54 “When the Message
"Remove Misfeed From Paper
Tray" Appears”

Reset Cleaner

The fuser cleaner roller is not
installed in the printer.

Install the fuser cleaner.⇒
P.76 “Replacing the Fuser
Cleaner”

Reset Fusing Unit Correctly

The fusing unit is not installed
in the printer.

Contact your sales or service representative.

Reset PCU Correctly

The photoconductor unit is not
installed in the printer.

Install the photoconductor
unit. ⇒ P.68 “Replacing the
Photoconductor Unit”

Reset Paper Tray Correctly

The paper tray is not installed
correctly.

Install the paper tray correctly.

Reset Transfer

The transfer roller is not installed correctly.

Contact your sales or service representative.

Reset xxx Toner Correctly

The indicated toner cartridge is
not installed in the printer.

Install the indicated toner
cartridge.⇒ P.66 “Replacing
the Toner Cartridge”

Warming Up

The printer is warming up or
processing internally.

Wait until the printer returns to the ready condition
or finishes processing internally.

Waste T Full

The waste toner bottle is full.

Replace the waste toner
bottle.⇒ P.75 “Replacing the
Waste Toner Bottle”

Waste Toner is Full

The waste toner bottle is full.

Replace the waste toner
bottle. ⇒ P.75 “Replacing the
Waste Toner Bottle”

Correctly

Roller Correctly

Comments

There is a paper misfeed in the
printer.

Remove Misfeed

Description

Error & Status Messages
Message
A3:Error

Description

Comments

There is too much data for the
I/O buffer to handle.

Check if the interface cable
is inserted into the printer
and the computer securely.
Check if the interface cable
is damaged or broken.
Increase the size of the I/O
buffer. ⇒ P.79 “Using the
Operation Panel”

A6:Error

There is not enough printer
memory to print one or more of
the pages in the print job.

See P.114 “Low Memory”.

AB:Error

The printer is unable to process Install optional memory
the data you are trying to print. unit to increase the amount
of printer memory.

Reduce the amount of data
being sent to the printer.
B0:Error

An error has occurred in the
optional memory unit.

Turn the printer off and on.
Then, try to print again.
Turn off the printer. Remove and reinstall the
memory unit and turn on
the printer. Then, try to
print again.
Turn off the printer. Remove the memory unit and
turn on the printer. Then,
try to print again.

Note
❒ In this case, you might
not be able print complex print jobs.
B1:Error

An error has occurred in the
standard parallel interface.

Contact your sales or service representative.

B3:Error

The printer setting is wrong.

Reset the printer using
"Menu Reset" of the "Maintenance" menu. ⇒ P.79 “Using the Operation Panel”

B5:Error

An error has occurred in the
RICOH-SCRIPT2 module.

Contact your sales or service representative.

Troubleshooting
Message
B7: Error

Description
An error has occurred in the
optional Network Interface
Board.

Comments
Turn the printer off and on.
Then, try to print again.
Turn off the printer. Remove and reinstall the Network Interface Board and
turn on the printer. Then,
try to print again.
Turn off the printer. Remove the Network Interface Board from the printer
and turn on the printer.
Then, try to print again.

Note

❒ If you remove the Network Interface Board,
you cannot print via the
network. You can send
the print job to the printer only via a parallel cable connection.
85:Error

The printer has run out of
frame memory. There is not
enough memory to render the
graphic data.

Reduce the size of the input
buffer, or add optional
memory.

86:Error

You may be trying to print with
the wrong printer driver.

Confirm that you are using
the correct printer driver.

You might not be using the cor- Confirm that you are using
rect interface cable.
the correct interface cable.
91:Error

An error has occurred in the
printer's standard memory.

Turn the printer off and on.
Then, try to print again.

94:Error

The amount of the memory is
not set correctly.

Specify the correct amount
of memory using the printer driver.

This message appears when the optional duplex unit is installed to the printer.

Note
❒ If you cannot solve the problem by taking the above actions, turn the printer
off and on. If this does not clear the error message, write down the error number and the message, and contact your sales or service representative.

Error & Status Messages

Getting Printer Information over the Network
Note
❒ The optional Network Interface Board is required to acquire printer information over the network.

Printer current status
You can check the printer's current status using the following method.

❖ UNIX
Use the lpq command or stat parameter of rsh, rcp, or ftp.

❖ mshell
Use status command.
For more information ⇒ ”Operating Instructions” of the optional network interface board
Message

Description

Comments

Call Service

There is a malfunction in the
printer.

Turn the printer off and on. If
this does not clear the problem, contact your sales or service representative.

Cleaner : Not Set Correctly

The fuser cleaner roller is not
installed in the printer.

Install the fuser cleaner.⇒
P.76 “Replacing the Fuser Cleaner”

Color Toner: Not Set Correctly A toner cartridge is not installed in the printer.

Install the toner cartridge.⇒
P.66 “Replacing the Toner Cartridge”

Duplex Unit Cover Open

The cover of the duplex unit is
open.

Close the cover.

Energy Save Mode

The printer is in Energy Saver
mode.

Wait for a while.

Front Cover Open

The front cover is open.

Close the front cover. ⇒ the
"Setup Guide" that comes
with the printer

FrontCover:Not Closed Properly

The front cover is not closed
correctly.

Open the front cover, and
close it again until it locks into
place.

Fusing Oil is Low

Fuser oil is low. You can print
about 30 pages more after this
message appears.

Replace the fuser oil bottle. ⇒
P.72 “Replacing the Fuser Oil
Bottle and Ozone Filter”

Fusing Oil is Empty

The fuser oil bottle is empty.

Replace the fuser oil bottle. ⇒
P.72 “Replacing the Fuser Oil
Bottle and Ozone Filter”

Troubleshooting
Message

Description

Comments

Fusing Unit: Not Set Correctly The fusing unit is not installed
in the printer.

Contact your sales or service
representative.

Low on Toner

Toner is low.

Prepare the toner.

Low on xxx Toner

The indicated toner is low.

Replace the indicated toner
cartridge. After this message
appears, you can print about
300 pages (A4 5% chart) for C
(cyan), M (magenta), or Y (yellow) toner. Printing is disabled when the printer runs
out of any one toner color.
⇒ P.66 “Replacing the Toner
Cartridge”

Maintenance Required

It is time for periodic maintenance.

Contact your sales or service
representative.

No Paper

There is no paper in the paper
tray.

Load paper into the paper
tray. ⇒ P.29 “Loading Paper”

Paper Misfeed at Duplex Unit There is a paper misfed in the
duplex unit.

Remove the misfed paper. ⇒
P.59 “When the Message "Open
DuplexCover Remove Misfeed"
Appears”

Paper Misfeed at Output Tray There is a paper misfed in the
printer.

Remove the misfed paper. ⇒
P.57 “When the Message "Remove Misfeed From Output
Tray" Appears”

Paper Misfeed at Rear Cover

There is a paper misfed in the
printer.

Remove the misfed paper.⇒
P.56 “When the Message "Open
Rear Cover Remove Misfeed"
Appears”

Paper Misfeed at Tray

There is a paper misfed in the
printer.

Remove the misfed paper. ⇒
P.54 “When the Message "Remove Misfeed From Paper Tray"
Appears”

Paper Tray : Not Set Correctly The paper tray is not installed
correctly.

Install the paper tray correctly.

Paper Type Error

There is a difference between
the paper type in the tray and
the requested paper type from
the computer.

Check if the correct paper is
set.⇒ P.29 “Loading Paper”

PCU : Not Set Correctly

The photoconductor unit is
not installed in the printer.

Install the photoconductor
unit correctly. ⇒ P.68 “Replacing the Photoconductor Unit”

Performing Self Check

The printer is running the
built-in self check program.

Wait for a while.

Ready

Printer works properly.

—

Error & Status Messages
Message
Rear Cover Open

Description
The rear cover is open.

Comments
Close the rear cover. ⇒ the
"Setup Guide" that comes
with the printer

Time to Change Fuser Cleaner It is time to replace the fuser
cleaner.

Replace the fuser cleaner. ⇒
P.76 “Replacing the Fuser Cleaner”

Time to Change Fusing Unit

It is time to replace the fusing
unit.

Contact your sales or service
representative.

Time to Change PCU

It is time to replace the photo- If printed side gets dirty, reconductor unit.
place the photoconductor
unit. ⇒ P.68 “Replacing the
Photoconductor Unit”

Time to Change XX

It is time to replace the unit in- Contact your sales or service
dicated by XX.
representative. XX indicates
the unit to be replaced as follows: T1: Transfer drum R1:
Pick-up roller for the standard
tray R2: Pick-up roller for the
paper feed unit D1: Paper discharger

Toner is Empty

A toner cartridge runs out.

Replace the toner cartridge.⇒
P.66 “Replacing the Toner Cartridge”

Top Cover Open

The top cover remains open.

Close the top cover.

TransferRoller:NotSetCorrectly

The transfer roller is not installed correctly.

Contact your sales or service
representative.

Tray2 : Not Set Correctly

The paper feed unit (option) is
not installed correctly.

Install the paper feed unit correctly.⇒the "Setup Guide"
that comes with the printer

Warming Up

The printer is preparing for
printing.

Wait until the printer is
warmed up.

Waste Toner is Full

The waste toner bottle is full.

Replace the waste toner bottle.
⇒ P.75 “Replacing the Waste
Toner Bottle”

XXX: Not Set Correctly

The indicated toner cartridge
is not installed correctly.

Install the indicated toner cartridge correctly.⇒ P.66 “Replacing the Toner Cartridge”

xxx Toner is Empty

The indicated toner is low or
has run out.

Replace the indicated toner
cartridge.

⇒ P.66 “Replacing the Toner
Cartridge”

Troubleshooting

Printer configuration
You can check the printer's current status using the following method.

❖ UNIX
Use the info parameter of rsh, rcp, or ftp
❖ mshell
Use info command.
For more information ⇒“Operating Instructions” of the optional network interface
Note
❒ “*” (asterisk) indicates the current setting.

❒ Items marked by “*” are explained in the following tables.
Item

Description
Input Tray
No. ID number of the paper tray
Name Name of the paper tray*1
PageSize Paper size loaded in the paper tray*2
Status List Current status of the paper tray*3

Output Tray
No. ID number of the output tray
Name Name of the output tray (Fixed to “Standard”)
Status Current status of the output tray (Fixed to “Normal”)
Emulation
No. ID number of the emulation used by the printer
Name Name of the emulation used in the printer*4
Version Version of the emulation
Program
No. ID number of the program
Name Name of the program (Fixed to blank.)

❖ *1 Input Tray: Name
Name

Description

Tray1

Standard tray

Tray2

Paper feed unit

Error & Status Messages

❖ *2 Input Tray: PageSize
Paper size

Description

A4R

A4K

A5R

A5K

B5R

B5K

LGR

81/2”×14"K

LTR

81/2"×11”K

FRE

Custom size

❖ *3 Input Tray: Status
Status

Description

Normal



NoTray

There is no paper tray

PaperEnd

There is no paper in the paper tray

❖ *4 Emulation: Name
Emulation name

Description

RWC(IPDL-C)

IPDL-C

RPS(RicohScript2)

RICOH-SCRIPT2

Troubleshooting

Printer Does Not Print
Possible cause

Solutions

Is the power on?

If not, confirm that the power cord is securely plugged into the
power outlet and the printer.
Turn on the printer. ⇒ the "Setup Guide" that comes with the
printer

Does the On Line indicator stay on?

If not, press {On Line} to make it light up.

Does the Error indicator
stay red?

If so, check the error message on the panel display and take the required action. ⇒ P.36 “Error & Status Messages on the Operation
Panel”

Is the paper loaded?

Load paper into the paper tray. ⇒ P.29 “Loading Paper”

Is the interface cable between the printer and the
computer connected securely?

Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.
For more information about the settings, see the "Quick Installation Guide".

Are you using a correct in- The type of interface cable you should use depends on the comterface cable?
puter. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
For more information about the settings, see the "Quick Installation Guide".
Did you connect the interface cable after turning on
the power switch?

Connect the interface cable before turning on the power switch.

When you print using the
RICOH-SCRIPT2 printer
driver in a network, data is
received by the printer, but
is not printed.

❖ Windows 95/98/Me
On the [PostScript] tab of the Printer Properties, click [Advanced]
and then clear both [Send CTRL+D before job] and [Send CTRL+D
after job].

❖ Windows 2000
On the [Device Settings] tab of the Printer Properties, select [No]
for both [Send CTRL-D Before Each Job:] and [Send CTRL-D After
Each Job:].

❖ Windows NT 4.0
Open the [Advanced] tab of the Printer Properties. From [PostScript Options], select [No] for both [Send CTRL-D Before Each job:]
and [Send CTRL-D After Each job:].

Printer Does Not Print
Possible cause

Solutions

If you print using the
RICOH-SCRIPT2 printer
driver, printing does not
start or is interrupted.

❖ Windows 95/98/Me
Set a longer [Job timeout:] period with the [PostScript] tab of the
Printer Properties.

❖ Windows 2000
Set a longer [Job Timeout:] period with the [Device Settings] tab
of the Printer Properties.

❖ Windows NT 4.0
Set a longer [Job Timeout:] period with the [Device Settings] tab
of the Printer Properties.

❖ Macintosh
Set a longer [Job Timeout] period.

A PostScript error might occur if there is not enough memory in
the machine, or there are errors in the print data sent to the machine.
• Print the configuration page to check the amount of available
memory.
• If the memory size is full, increasing the memory may solve
this problem. If you still cannot clear the problem, contact your
sales or service representative.
The print job might be reset. Do the following.
• Confirm that you have selected the correct printer driver. Try
printing again.
• Set a longer Wait Timeout.

❖ Windows 95/98/Me
Set a longer [Wait timeout:] period with the [PostScript] tab of
the Printer Properties.

❖ Windows 2000
Set a longer [Wait Timeout:] period with the [Device Settings]
tab of the Printer Properties.

❖ Windows NT 4.0
Set a longer [Wait Timeout:] period with the [Device Settings]
tab of the Printer Properties.

❖ Macintosh
You can specify a longer "I/O Timeout" period on the operation panel. ⇒ P.79 “Using the Operation Panel”

Troubleshooting
Possible cause

Solutions

Is the Data In indicator
blinking or lit after starting
the print job?

If the Data In indicator stays off, data is not being sent to the printer or the printer may be resetting the print job because there was a
long delay in receiving the data from the computer.

❖ If the printer is using "I/O Timeout"
Increase the value of the "I/O Timeout" setting of the "IPDL-C
Menu" or "RPS2 Menu". Or set the "I/O Timeout" value to "0"
(this is the off setting). ⇒ P.79 “Using the Operation Panel”

❖ If the printer is connected to the computer using the parallel cable
Confirm that the printer port settings are correct. For a parallel
port connection, port LPT1 or LPT2 should be set.
For more information about the printer port settings, see the
notes after this table.

❖ Network connection
Contact your network administrator.
If the Data In indicator is blinking or lit.
The printer may be resetting the print job. Take the following steps
to correct the situation.
• Increase the "Job Timeout" setting of the "IPDL-C Menu" or
"RPS2 Menu".
• Confirm that the printer driver settings are correct.
• Change the "Transfer" setting in the "System Menu".
• Confirm that the "Parallel" setting in "System Menu" is correct.
Do you print via a network?

Confirm that the "Ethernet" setting is correct from the operation
panel. ⇒ P.84 “Menu Table”
The setting governs the data transfer speed used by the Network
Interface Board. Three options are available:
• Auto (default)
• 100 Mbps
• 10 Mbps

Note
❒ For details about the appropriate setting to use on your network, contact your network administrator.
Can you print a test page
(configuration page) ?

If you cannot print a test page, it probably indicates printer malfunction. You should contact your sales or service representative.
If you can print a test page but cannot get the printer to print when
you issue a print command from the computer, it probably means
there is a problem with the computer.
Also keep it in mind that large, complex data might take a long
time for the printer to process.

If you cannot solve the problem by taking the above actions, contact your sales
or service representative.

Printer Does Not Print

Note
• Windows 95/98/Me
A

Click [Start], point to [Settings], and then click [Printers].
B Click the icon of the printer. Next, on the [File] menu, click [Properties].
C Click the [Details] tab.
D Check the [Print to the following port:] list to confirm that the correct port
is selected.
• Windows 2000
A Click [Start], point to [Settings], and then click [Printers].
B Click the icon of the printer. Next, on the [File] menu, click [Properties].
C Click the [Ports] tab.
D Confirm that the correct port is selected.
• Windows NT 4.0
A Click [Start], point to [Settings], and then click [Printers].
B Click the icon of the printer. Next, on the [File] menu, click [Properties].
C Click the [Port] tab.
D Confirm that the correct port is selected.
• Macintosh
A Click [Apple Menu], point to [Control Panel] and then click [Apple Talk].
B In the [connect via.] list box, select [Ethernet].

Troubleshooting

Other Printing Problems
Note
❒ For more information about the IPDL-C printer driver, see the printer driver's
Help.

❒ For more information about the RICOH-SCRIPT2 printer driver, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CDROM.
Status

Possible causes, Descriptions, and Solutions

The printer prints a message in- This message is printed when the printer does not have
dicating insufficient memory.
enough memory to print a page.
The following are the actions you should take when you encounter memory shortage problems. If these actions do not
solve the problem individually, try them in combination
with each other. ⇒ P.114 “Low Memory”

A Increase printer memory.

Install the optional memory unit to increase the amount
of printer memory.
B Reduce resolution.

Use the printer driver to set resolution to 300dpi.
⇒ Help of the printer driver
⇒ “RICOH-SCRIPT2 Operating Instructions”
C Turn on “Image Memory”.

Use the printer's “System Menu” to turn on “Image Memory”.⇒ P.90 “System Menu”
Image is printed on the reverse
side of paper.

Paper in the paper tray is upside down.
Load paper with the print side up.

Paper misfeeds occur frequently. Make sure you are removing misfed paper correctly. Pull the
misfed paper out of the printer and double-check to make
sure you are removing all the paper that was misfed.⇒ P.54
“Removing Misfed Paper”
Check if the paper tray is set correctly. If not, set it correctly.
⇒ P.29 “Loading Paper”
Paper is not loaded correctly in the paper tray. Remove the
paper from the tray and reload it correctly. ⇒ P.29 “Loading
Paper”
Check the paper type settings. The type of paper set with the
printer driver might be different from the actual paper or
media type. Make the correct paper or media type setting.
You might be using paper not supported by this printer. Use
the appropriate type of paper. ⇒ P.24 “Paper Recommendations”

Other Printing Problems
Status
It takes too much time to start
printing.

Possible causes, Descriptions, and Solutions
The data is so large or complex that it takes time to process.
If the Data In indicator is blinking, the data processing is being done. Just wait until it resumes.
The Energy Saver mode might be enabled. In the Energy Saver mode, it takes time for the printer to warm up.

It takes too much time to complete the print job.

Photographs and other data intensive pages take a long time
for the printer to process, so simply wait when printing such
data.
Changing the following settings may help to speed up printing.
• IPDL-C printer driver
Set [Printing Mode] to [Fast].
Set [Resolution:] to [600 dpi / Fast].

• RICOH-SCRIPT2 printer driver
Set [Gradation] to [Fast].
The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.
If "Warming Up" appears on the panel display, the printer is
now warming up. Wait for a while.
It takes too much time to perform black and white printing.

[Color] is selected on the printer driver. Change the color
mode setting to [Black & White].

Note
❒ Some applications ignore the color mode setting made
with the printer driver.
The desired tray is not used for
the output.

The printer driver setting is not correct. Change the setting.

The desired paper size is not
used for the output.

The printer driver setting is not correct. Change the setting.

The print side gets dirty.

Adjust the image density setting. Extreme settings may create output that appears dirty. ⇒ P.63 “Adjusting the Image
Density”

Specified paper is not loaded correctly in the paper tray. Remove the paper from the tray and reload the specified paper
correctly. ⇒ P.29 “Loading Paper”

If the message "Change PCU" appears on the panel display,
replace the photoconductor unit. ⇒ P.68 “Replacing the Photoconductor Unit”

Troubleshooting
Status
Image density is too light.

Possible causes, Descriptions, and Solutions
Turning on [Toner Saving] can cause blurring or fine lines not
to be printed. With color printing, toner saving can cause abnormal coloring. Try printing again after turning [Toner Saving] off.
If the message "Low on: xxx" or "Add Toner xxx" is on the
panel display, replace the toner cartridge of the indicated
color. ⇒ P.66 “Replacing the Toner Cartridge”
You might be using paper not supported by this printer. Use
the appropriate type of paper. ⇒ P.21 “Paper and Other Media
Supported by This Printer”

Part of the printout is blurred or
light.

Make the image density darker. ⇒ P.63 “Adjusting the Image
Density”
If the message "Low on: xxx" or "Add Toner xxx" is on the
panel display, replace the toner cartridge of the indicated
color.⇒ P.66 “Replacing the Toner Cartridge”
Check if toner cartridges and the photoconductor unit are set
correctly. If not, set them correctly.
You might be using paper not supported by this printer. Use
the appropriate type of paper.⇒ P.21 “Paper and Other Media
Supported by This Printer”
Check if the surface where the printer is located is level, and
not angled in anyway.

The printout is different from
the specified color.

Check if a specific color is missing. If so, replace the toner
cartridge of the missing color.

Toner is not fused well when
printing on thick paper or OHP
transparencies.

The printer driver setting is not correct. Select [Thick Paper],
or [OHP Transparency] in the paper type setting with the printer driver.

The color of the printout is different from the color on the
computer's display.

The toner based color system used by the printer is different
from the light based color system of the computer screen.
Turning on [Toner Saving] can cause color irregularities.
Check the settings on the [Color Setting] tab and restore the
default settings.

The printout is different from
the image on the computer
screen.

Certain applications or image creation methods produce images that cannot be printed exactly as they appear on the
computer screen.
With the IPDL-C printer driver, checking the [Print as Bitmap]
item on the [Setup] tab causes the print data to be converted
to image data before it is sent to the printer. This produces a
printout closest to that displayed on the computer screen.

Note
❒ This setting also causes large-volume print jobs to take
longer to print because of the required conversion process.

Other Printing Problems
Status

Possible causes, Descriptions, and Solutions

Changing the color settings
With the IPDL-C printer driver, do not make radical changes
with the printer driver causes a to the settings on the [Color Setting] tab.
drastic change in printout color. Also note that the sample shown by the printer driver is intended to show what processes are being applied, not exactly
what your printout will look like.
Photograph printing looks
rough.

With the IPDL-C printer driver, select [High Quality] on the
[Print Quality] tab.
Printing from some applications results in a loss of resolution.

Color documents are printed in
black and white.

The printer driver is not set up for color printing. Select [Color] in the color mode setting with the printer driver.
Some applications normally print color text as black and
white.

Fine dot pattern does not print.

Select [Photograph] in the [Dithering:] setting with the printer
driver.

Solid areas, lines or text are
Select [K] in the [Black Text/Graphics:] setting with the printer
shiny or glossy when created as driver.
a mixture of cyan, magenta, yellow.
Black gradation is not natural.

Select [CMY + K] in the [Black Text/Graphics:] setting with the
printer driver.

Thin lines are blurred or light.

With the IPDL-C printer driver, select the [CAD] check box on
the [Print Quality] tab.

Overlay printing cannot be per- The printing conditions for the document to be printed differ
formed.
from those for the page to be overlaid. The printing conditions including paper size, color setting and quality setting
for the page to be overlaid and for the document to be printed should be the same.

Note
❒ Some applications ignore the overlay printing mode
made with the printer driver.
The page layout has changed.

The printable area differs from printer to printer. A document that when printed by another printer fits on a single
page might not fit on one page when printed by this printer.
From the IPDL-C printer driver, check the [Enlarge Printable
Area] on the [MISC.] tab.

Note
❒ If you cannot solve the problem by taking the above actions, contact your
sales or service representative.

Troubleshooting

Removing Misfed Paper
When a paper misfeed occurs, an error message appears on the panel display. The procedure you should
follow to remove misfed paper depends on the location of the misfeed
indicated on the panel display.
R CAUTION:
• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

❒ Do not touch the photoconductor
unit when removing misfed paper.
If you do, the photoconductor unit
might be damaged.

When the Message "Remove
Misfeed From Paper Tray"
Appears

A Pull out the paper tray.

• The paper tray does not have
a stopper. When pulling it out,
be careful not to pull it strongly. If you do, the tray might fall
and cause a personal injury.
Important
❒ Toner printed on misfed paper is
not fused and can make your
hands or clothing dirty. Take care
to avoid contact with the toner as
you remove misfed paper.

❒ Check the following points if paper continues to misfeed.
• Confirm that paper is properly
loaded in the paper tray.
• Confirm that the number of
sheets does not exceed the maximum amount for the tray.
• Confirm that the paper in the
tray matches the size for which
the tray is set up.
• Confirm that misfed paper is
still not inside the printer when
you resume printing.
❒ If a paper misfeed still occurs, contact your sales or service representative.

ZDGY010J

Note
❒ If your printer has an optional
paper feed unit installed, check
all paper trays for misfeeds.

B Carefully pull the misfed paper.
Make sure that you do not leave
any misfed paper in the printer.

ZDGY090J

Removing Misfed Paper

C Slide

the paper tray completely
into the printer.
Important
❒ Be sure to insert the paper tray
completely. If not fully inserted,
misfeeds might occur, or the front
cover might touch the paper tray.

When you cannot find the
misfeed near the tray
A If you cannot remove the misfed paper in step B, open the
rear cover of the printer.

Note
❒ If the printer is equipped
with the paper feed unit (optional) and the duplex unit
(optional), first open the cover of the duplex unit (a), then
open the paper guide unit inside the duplex unit (b), and
finally open the rear cover of
the printer (c).

(a)
ZDGY130J

ZDGY100J

B Check for misfed paper. If you
find paper, carefully pull it.
Make sure not to leave any paper inside the printer.

ZDGY110J

C Close the rear cover.
Note
❒ If the printer is equipped
with the paper feed unit (optional) and the duplex unit
(optional), close the paper
guide unit and the cover of
the duplex unit.

Troubleshooting

When the Message "Open
Rear Cover Remove Misfeed"
Appears

B If the paper has not entered the
fusing unit, carefully pull it out.

Important
❒ Toner printed on misfed paper is
not fused and can make your
hands or clothing dirty. Take care
to avoid contact with the toner as
you remove misfed paper.

A Open the rear cover of the printer.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the cover of the duplex unit (a), then open the paper guide unit inside the duplex
unit (b), and finally open the
rear cover of the printer (c).

ZDGY110J

C If the paper is inside the fusing
unit, open the top cover.

ZDGH100J

(c)

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

(b)

(a)
ZDGY130J

ZDGP450J

Removing Misfed Paper

D Push the pressure release levers

as illustrated to release the pressure between the rollers.

When the Message "Remove
Misfeed From Output Tray"
Appears
Important
❒ Toner printed on misfed paper is
not fused and can make your
hands or clothing dirty. Take care
to avoid contact with the toner as
you remove misfed paper.

ZDGY120J

E Carefully

pull the misfed paper
from the rear cover side.

A Open the rear cover of the printer.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the cover of the duplex unit (a), then open the paper guide unit inside the duplex
unit (b), and finally open the
rear cover of the printer (c).

ZDGY111J

F Return the pressure release levers

(c)

G Close the top cover and rear cover,

(b)

to their original positions.

and press the center of the top
cover until it locks securely into
place.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
close the paper guide unit, cover and upper portion of the duplex unit.

(a)
ZDGY130J

Troubleshooting

B Open

the top cover, and then
push the pressure release levers
as illustrated to release the pressure between the rollers.

C Carefully pull the misfed

paper

from the rear cover side.

ZDGY111J

ZDGY120J

D Return the pressure release levers
to their original positions.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

ZDGP450J

E Close the top cover and rear cover,
and press the center of the top
cover until it locks securely into
place.
Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
close the paper guide unit, cover and upper portion of the duplex unit.

Removing Misfed Paper

C If you find the misfed paper as

When the Message "Open
DuplexCover Remove
Misfeed" Appears

shown in the illustration, carefully pull it out.

A Use the inset grips to open the upper portion of the duplex unit.

ZDGY170J

D Open the cover as shown in the il-

lustration, and if you find the
misfed paper, carefully pull it
out.

ZDGP450J

B If you find the misfed paper as

shown in the illustration, carefully pull it out.

ZDGY180J

E Close the upper portion of the duplex unit.

F Open the cover of the duplex unit.

ZDGY160J

ZDGY190J

Troubleshooting

G If you find the misfed paper as

shown in the illustration, carefully pull it out.

I Lift

up the cover of the paper
guide unit by using the lever, and
carefully pull the misfed paper
out.

4
ZDGY220J

H Open the paper guide unit inside
the duplex unit.

ZDGY200J

ZDGY210J

J Close

the paper guide unit and
the cover of the duplex unit.

Cleaning and Adjusting the Printer

Cleaning and Adjusting the Printer
C Raise the green lock levers to a

Cleaning the Charge Wire

vertical position.

The charge wire requires cleaning
when printouts appear dirty.
R CAUTION:
• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• Do not open the front cover
when the paper tray is pulled
out halfway. If you do, it might
cause a personal injury.

ZDGH120J

D Hold the inset grip of the photoconductor unit, pull it straight up,
and remove it from the printer.

A Press the printer's power switch
to turn off the power.

B Open the front cover and the top
cover.

ZDGH130J

Important
❒ Exposing the photoconductor
unit to light for too long can reduce its performance. Clean the
charge wire as quickly as possible.
ZDGH110J

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

Troubleshooting

E Move

the wire cleaner left and
right several times to clean off the
charge wire.

G Return

the green lock levers to
their original positions.

ZDGH150J

ZDHH040E

Important
❒ After cleaning is finished, return the wire cleaner to its original position.

F Insert the photoconductor unit so

that the protruding axles on both
sides are aligned with the tracks
inside the green lock levers. Lower it until the gears mesh securely.

Important
❒ Do not return the lock levers
forcibly. If you cannot lock them
easily, pull the photoconductor
unit from the printer. Then reinsert it until the gears mesh securely. After that, try returning
the levers to their original positions.

H Close the top cover and front cov-

er. Press the center of the top cover and center cover until they lock
into place.
Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

ZDGH140J

Important
❒ When inserting the photoconductor unit, be careful not to
damage the surface of it.

I Press the power switch to turn on
the printer power.

Cleaning and Adjusting the Printer

Adjusting the Image Density
Changing the image density setting
might cause a deterioration of color
balance. We recommend that you
normally leave the image density at
its factory default setting.
The following procedure describes
how to change the magenta image
density. You can use the same procedure to change the image density for
the other toner colors as well.
Important
❒ Extreme settings may create output that appears dirty.

❒ Image density settings should be
made from the application or the
printer driver whenever possible.

A Turn

on the printer's power
switch.

B Press {Menu}}.

Power

Maintenance

j
l

The following message appears on
the panel display.

j
1.Toner Level l

D After

confirming that “1. Toner
Level” is on the display, press
{#Enter.}
}
The following message appears on
the panel display.

Cyan

j
l

genta", and then press {#Enter}
}.
The following message appears on
the panel display.

On Line

jl/#
-<-----g----->+

Data In

Error

Media

{T} or {U} to display
"Maintenance", and then press
{#Enter}
}.

E Press {T} or {U} to display "Ma-

Reset

C Press

Escape

F Press

Enter

ZDHS031E

The following message appears on
the panel display.

IPDL-C Menu

j
l

{U} or {T} to adjust the
toner density, and then press
{#Enter}
}.
The "Toner Level" menu appears.

Note
❒ To make the image density
darker, press {U
U} to move the g
symbol to the right. To make it
lighter, press {T
T} to move the g
symbol to the left.

G Press {On Line}}.
The "Ready" message appears on
the panel display.

Troubleshooting

Adjusting the Setting of
Registration of the Paper Tray
Adjusting the registration refers to
changing the position of the printed
image on paper fed from the optional
tray so it matches that of the standard
tray. Probably you will never need to
perform this procedure.
Note
❒ Use A4 or 81/2”×11” paper to print
the configuration page.

A Turn on the printer's power switch.
B Press {Menu}}.

E Press {#Enter}} again.
This prints the configuration page.
Important
❒ If printing does not start, check
the panel display for any error
messages and take the action required to correct the problem.
⇒ P.36 “Error & Status Messages
on the Operation Panel”

F After

confirming that "1.Config.Page" is displayed, press {Escape}
}.
The following the message appears on the panel display.

List Print
Power

On Line

G You can find the crop marks on

Data In

the long edge of the configuration
page. Check if the left and right
margins on the long edge of the
configuration page are as shown
in the illustration.

Reset
Error
Menu

Media

j
l

Escape

Enter

ZDHS031E

The following message appears on
the panel display.

IPDL-C Menu

j
l

C Press {T} or {U} to display "List
Print", and then press {#Enter}
}.
The following message appears on
the panel display.

j
1.Config.Page l

D After confirming that "1.Config.Page"
is displayed, press {#Enter}
}.

H If the left and right margins are
not the same, press {U} or {T} to
display "Maintenance", and then
press {#Enter}
}.

Maintenance

j
l

The following message appears on
the panel display.

j
1.Toner Level l

Cleaning and Adjusting the Printer

I Press

{T} or {U} to display
"4.Registration", and then press
{#Enter}
}.

N Press {On Line}}.
The “Ready” message appears on
the panel display.

j
4.Registrationl
The following message appears on
the panel display.

Tray2:Horiz.

j
l

J Press {T} or {U} to display the

name of the tray whose margins
you want to match, and then press
{#Enter}
}.
The following message appears on
the panel display.

jl/#
0

K Press

{U} or {T} to match the
margins, and then press {#Enter}
}.
When the value is increased by
one, the image moves 0.5mm to the
right.
Note
❒ The setting can be changed
from -7 to 7.

L Press {#Enter}}.

Press # key
This prints the configuration page
with the new setting and returns to
the “Registration” menu.

M Confirm of the registration. If you

want to change the setting, press
{#Enter}
} and repeat stepsK and L.
If you want to finish, go to step N.

Troubleshooting

Replacing Consumables
Replacing the Toner Cartridge
Replace a toner cartridge whenever
the following messages appear on the
panel display.

IPDL-C
Low on:xxx
Add Toner
xxx

Note
❒ Toner color is indicated by XXX.
R WARNING:
• Do not incinerate spilled toner
or used toner. Toner dust
might ignite when exposed to
an open flame.

• Disposal can take place at our
authorized dealer or at appropriate collection sites.
• If you dispose of the used toner containers yourself, dispose of them according to
your local regulations.

Important
❒ Pull the toner cartridge out slowly
and carefully to prevent spilling of
toner.
Note
❒ When several toner colors run out
at the same time, a message appears on the operation panel. Replace them in the following order:
A

Black
B Yellow
C Cyan
D Magenta
❒ Store toner cartridges under the
conditions below:
• Temperature: 10°C to 32.5°C
(50°F to 90.5°F)
• Humidity: 20% to 80% RH (no
condensation)
❒ When handling toner cartridges,
never stand them up on either end
or position them upside down.

A Open the front cover by pulling
the front cover open lever.

R CAUTION:
• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• Do not open the front cover
when the paper tray is pulled
out halfway. If you do, it might
cause a personal injury.

ZDGH160J

Replacing Consumables

B Carefully pull out the toner cartridge for the color indicated on
the panel display.

D Remove

the tape from the new
toner cartridge and remove the
protective cover.

ZDGT010J

Important
❒ Pull the toner cartridge out
slowly and carefully to prevent
spilling of toner.
Note
❒ Place the old toner cartridge on
paper or some other material to
avoid making the area you are
working dirty with toner.

C Hold the new toner cartridge and

shake it well, about 3 to 4 times, as
shown in the illustration.

ZDGT201J

Important
❒ Once the protective cover is removed, toner can spill from the
cartridge easily. Take care to
avoid subjecting the toner cartridge to vibration and impact
after removing the protective
cover.

E Slowly

and carefully slide the
new toner cartridge into the printer.

ZDGT020J

ZDGT200J

Important
❒ Do not push the toner cartridge
with force. If you do, the printer
might be damaged. If it sticks,
pull it out and try again.

Troubleshooting

F Close

the front cover. Press the
center of the cover until it locks
securely into place.

R WARNING:
• Do not incinerate the photoconductor unit. Toner dust
might ignite when exposed to
an open flame.

• Disposal can take place at our
authorized dealer or at appropriate collection sites.
• If you dispose the used photoconductor unit yourself, dispose of it according to your
local regulations.
ZDGH012J

The “Add Toner” message clears
from the panel display and the
printer starts warming up.

Replacing the Photoconductor
Unit
The message shown below indicates
that the photoconductor unit is approaching the end of its life.

IPDL-C
Change PCU
You can still continue to use the current photoconductor unit if you are
satisfied with the quality of the output being produced by the printer.
When the printed image starts looking soiled (horizontal lines along the
edges of the page, for example), replace the photoconductor unit as
soon as possible.

R CAUTION:
• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• Do not open the front cover
when the paper tray is pulled
out halfway. If you do, it might
cause a personal injury.
Important
❒ Exposing the photoconductor unit
to light for too long can reduce its
performance. Replace the unit as
quickly as possible.
❒ Do not touch the surface of the
photoconductor unit. If you do, it
may damage the photoconductor
unit and reduce the print quality.
❒ Do not expose the photoconductor
unit to a light source greater than
800 luxes for more than two minutes. If you do, the photoconductor
unit will be damaged and the print
quality might be reduced.

Replacing Consumables

Note
❒ Before removing the photoconductor unit from the printer, spread
paper or some other material
around the area you are working
to keep the toner from making the
floor dirty.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

❒ The “Change PCU” message is
based on a printed page counter
kept internally by the printer. It is
meant as a general guide to photoconductor unit life only. Actual
photoconductor unit life depends
on the printing conditions.

C Stand up the green lock levers to
a vertical position.

A Make sure that the Data In indicator is not lit or flashing, and then
press the printer's power switch
to turn off the power.

B Open the front cover by pulling
the front cover open lever and
open the top cover by pulling the
top cover open lever.

ZDGH120J

D Hold the inset grip of the photoconductor unit, pull it straight up,
and remove it from the printer.

ZDGH130J

ZDGH110J

Important
❒ Be sure to open both the top and
front covers before removing
the photoconductor unit. Failure to do so can result in damage to the surface of the
photoconductor unit.

E Remove the new photoconductor
unit from the box.

Troubleshooting

F Remove

the left and right pins
from the new photoconductor
unit.

H Insert

the new photoconductor
unit so that the green axles on
both sides are aligned with the
tracks inside the green lock levers. Lower it until the gears
mesh securely.

ZDGH610J

G Remove the protective sheet from
the new photoconductor unit.

ZDGH140J

Important
❒ When inserting the photoconductor unit, be careful not to
damage the surface of it.

I Return

the green lock levers to
their original positions.

ZDGH611J

Note
❒ The white powder on the photoconductor unit is to protect it after installation into the printer.
This white powder does not
have any adverse effect on the
interior of the printer.

ZDGH150J

Important
❒ Do not return lock levers with
force. If you cannot lock them
easily, pull the photoconductor
unit from the printer. Then insert it again until the gears mesh
securely. After that, try returning the levers to their original
positions.

Replacing Consumables

J Close the top cover and front cover. Press the center of the top cover and front cover until they lock
into place.

M Press

{T} or {U} to display
"Maintenance", and then press
{#Enter}
}.
The “Maintenance” menu appears.

j
1. Toner Level l

N Press

{T} or {U} to display "2.
Reinstall", and then press {#Enter}
}.

Fuser Cleaner
ZDGH111J

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

K Press the power switch to turn on
the power.

L Press {Menu}}.

j
l

O Press

{T} or {U} to display
"PCU", and then press {#Enter}
}.

Press # key

P Press {#Enter}}.
This performs the reinstall operation and the “Maintenance” menu
returns.

Q Press {On Line}}.
The normal display screen appears.

Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS031E

The following message appears on
the panel display.

IPDL-C Menu

j
l

Troubleshooting

Replacing the Fuser Oil Bottle
and Ozone Filter

A Slide the top cover open lever to-

wards the front of the printer, and
open the top cover.

Replace the oil bottle and ozone filter
whenever the following messages appear on the panel display.

IPDL-C
Add FuserOil
Add Fuser Oil

The Fuser Oil Type204 includes a fuser oil bottle and ozone filter.
R WARNING:
• Do not incinerate the oil bottle.
This action could cause a fire
or getting burned.

• Spilt oil is very slippery. If oil
is spilt, wipe it with alkaline
cleaner. Otherwise, the oily
surfaces can create the danger of slipping and personal
injury.

ZDGH100J

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

B Rotate the lock levers to release
the bottle, and then remove the
oil bottle from the printer.

R CAUTION:
• When accessing the inside of the
machine, do not touch any sections other than those specified
in this manual. If you do, it might
result in receiving a burn or injury.
Important
❒ Disposal can take place at our authorized dealer or at appropriate
collection sites.

❒ Dispose of used ozone filters as
general burnable refuse.

ZDGH170J

Replacing Consumables

C Insert the new oil bottle into the
printer. When inserting, the side
with the label should be facing towards you, and the mouth of the
bottle facing down. Rotate the
lock levers back to their original
positions to lock the bottle in
place.

F Remove the ozone filter from inside the ventilator cover.

ZDGH190J

G Install a new ozone filter on the

ventilator cover.

ZDGH171J

D Close the top cover. Press the center of the top cover until it locks
into place.
Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

E Remove the ventilator cover.

ZDGH191J

H Replace the ventilator cover onto
the printer.

ZDGH181J
ZDGH180J

Troubleshooting

Prior to moving and transporting the
printer
Before moving and transporting the
printer, be sure to remove the fuser
oil bottle, and then remove and wipe
out any residual oil from the printer.

C Remove the oil bottle while plac-

ing a sheet of paper under the bottle so that no oil falls into the
printer.

A Slide the top cover open lever to-

wards the front of the printer, and
open the top cover.

ZDHH210J

D Put the oil bottle into an oil-proof
container, such as a plastic bag.

E Remove any excess oil from the
printer using the eye-dropper.

ZDGH100J

B Rotate the lock levers to release
the bottle.

ZDHH220E

Dispose of the oil according to local regulations.

ZDHH200E

Replacing Consumables

F Stuff some clean, wadded paper

towels into the space where the
oil bottle was installed so that any
residual oil is absorbed.

R CAUTION:
• When accessing the inside of the
machine, do not touch any sections other than those specified
in this manual. If you do, it might
result in receiving a burn or injury.

• Do not open the front cover
when the paper tray is pulled out
halfway. If you do, it might cause
a personal injury.

ZDHH230E

G Close the top cover.
Replacing the Waste Toner
Bottle
Replace the waste toner bottle whenever the following messages appear
on the panel display.

IPDL-C
Waste T Full
Waste Toner is
Full
R WARNING:
• Do not incinerate spilled toner
or used toner. Toner dust
might ignite when exposed to
an open flame.

Important
❒ Waste toner bottles are consumable items and cannot be reused.
We recommend that you purchase
extra waste toner bottles and keep
them on hand for replacement
when necessary.

Note
❒ Before removing the waste toner
bottle from the printer, spread paper or some other material around
the area you are working to keep
the toner from making the floor
dirty.

A Turn

off the printer's power
switch.

B Open the front cover by pulling
the front cover open lever.

• Disposal can take place at our
authorized dealer or at appropriate collection sites.
• If you dispose of the used toner containers yourself, dispose of them according to
your local regulations.

ZDGH160J

Troubleshooting

C Angling the waste toner bottle as

shown in the illustration, pull it
out of waste toner bottle holder.

G Turn on the printer's power switch.
Replacing the Fuser Cleaner
Replace the fuser cleaner whenever
the following message appears on the
panel display.

IPDL-C
Chg. Cleaner
ZDGH200J

D Remove the sticker from the side

of the new waste toner bottle and
use it to seal the old waste toner
bottle.

Change Fuser
Cleaner
R CAUTION:
• When accessing the inside of the
machine, do not touch any sections other than those specified
in this manual. If you do, it might
result in receiving a burn or injury.

A Slide the top cover open lever to-

wards the front of the printer, and
open the top cover.

ZDGH210J

E Insert the new waste toner bottle

into the waste toner bottle holder,
and return the holder to its original position.

ZDGH100J

ZDGH201J

F Close

the front cover. Press the
center of the front cover until it
locks into place.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

Replacing Consumables

B Rotate the lock levers to release
the lock.

F Close the top cover. Press the center of the top cover until it locks
into place.

Note
❒ If the printer is equipped with
the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

G Press {Menu}}.
ZDGH220J

C Grasping the fuser cleaner by its

tab, remove it from the printer.

Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS031E

The following message appears on
the panel display.
ZDGH230J

D With its roller facing toward you,

install a new fuser cleaner into
the printer.

IPDL-C Menu

j
l

H Press

{T} or {U} to display
"Maintenance", and then press
{#Enter}
}.
The “Maintenance” menu appears.

j
1. Toner Level l
ZDGH231J

E While pressing down on the fuser

cleaner, turn the lock levers to
their original positions.

I Press

{T} or {U} to display "2.
Reinstall", and then press {#Enter}
}.

j
Fuser Cleaner l

Troubleshooting

J After

confirming that “Fuser
Cleaner” is on the display, press
{#Enter}
}.
The fuser cleaner reinstall screen
appears.

Press # key

K Press {#Enter}}.
This performs the reinstall operation and returns to the “Maintenance” menu.

L Press {On Line}}.
The normal display screen appears.

5. Using the Operation Panel
Though the factory default settings of the printer are suitable for most printing
jobs, the printer menu gives you access to a number of settings that control basic
printer operations. The printer menu settings you make are retained even when
you turn off the printer.
This section provides the following printer menu information.

❖ Setting Menus
Describes the basic procedures for changing the printer menu settings.
❖ Protecting the Menus
Describes how to protect the “System Menu” settings against accidental
changes.
❖ Menu Table
A table chart that shows all of the printer menu items.
❖ Menu Settings
Provides short explanations of each printer menu setting and what it does.

Setting Menus
The following procedure describes how to change the I/O buffer size setting.

A Press {Menu}}.

Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS031E

The following message appears on the panel display.

IPDL-C Menu

j
l

Using the Operation Panel

B Press {T} or {U} to display the screen for the setting you want to change,
and then press {#Enter}
}.

System Menu

j
l

The following message appears on the panel display.

1.Paper Tray

j
l

C Press {T} or {U} to display the screen for the menu item you want to
change, and then press {#Enter}
}.

2.I/O Buffer

j
l

An asterisk (“*”) is indicated at the left side of the currently selected item.

*128KB

j
l

D Press {T} or {U} to display the screen for the setting you want to change,
and then press {#Enter}
}.

1024KB

j
l

This registers the setting.

E Repeat steps C and D to change other settings.
F Press {On Line}}.
The following message appears on the panel display.

Take Offline
Then Press Reset

G Press {On Line}}.
The On Line indicator stays off and the printer enters offline.

H Press {Reset}}.
This restarts the printer with the new settings.

Note
❒ You can check the current menu settings by printing a configuration page.
⇒ P.95 “Printing the Configuration Page”

Protecting the Menus

Protecting the Menus
This section describes how to protect the System Menu settings against accidental changes. It makes it impossible to change the System Menu settings you make
with the normal procedure unless you perform the required key operation. In a
network environment, protecting settings restricts changes to the System Menu
settings to network administrators.

Protecting the Menus

A Check if the On Line indicator stays on. If not, press {On Line}}.
B Press {#Enter}}, then {Escape}}, and then {Menu}}.

5
Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS041E

The following message appears on the panel display.

IPDL-C Menu

j
l

C Press {T} or {U} to display "Maintenance", and then press {#Enter}}.

Maintenance

j
l

The following message appears on the panel display.

j
1.Toner Level l

Using the Operation Panel

D Press {T} or {U} to display "5.Menu Protect", and then press {#Enter}}.
j
5.Menu Protectl
The following message appears on the panel display.

j
Off
l

E Press {T} or {U} to display "On", and then press {#Enter}}.
j
On
l
This registers the setting and the “Maintenance” menu appears.

F Press {On Line}}.

The "Ready" message appears on the panel display.

Removing Protection

A Check if the On Line indicator stays on. If not, press {On Line}}.
B Press {#Enter}}, then {Escape}}, and then {Menu}}.

Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS041E

The following message appears on the panel display.

IPDL-C Menu

j
l

Protecting the Menus

C Press {T} or {U} to display "Maintenance", and then press {#Enter}}.

Maintenance

j
l

The following message appears on the panel display.

j
1.Toner Level l

D Press {T} or {U} to display "5.Menu Protect", and then press {#Enter}}.
j
5.Menu Protectl
The following message appears on the panel display.

j
On
l

E Press {T} or {U} to display "Off", and then press {#Enter}}.
j
Off
l
This turns off protection and returns to the “Maintenance” menu.

F Press {On Line}}.
The "Ready" message appears on the panel display.

Using the Operation Panel

Menu Table
IPDL-C Menu

1. Job Timeout
2. I/O Timeout

RPS2 Menu

1. Resolution
2. Color Mode
3. Color Set
4. ColorProfile
5. Toner Saving
6. Dithering
7. Paper Type
8. Auto Tray SW
9. Duplex Print
A.Duplex Bind
C. Job Timeout

D. I/O Timeout
E. Feed Timeout
F. Print Errors
G. KTalk Mode *1
H. Parallel IF
System Menu

1. Paper Tray
2. I/O Buffer
3. Energy Level
4. Energy Saver
5. Transfer
6. Image Memory
7. Parallel
8. Bi-direction
9. PrinterLang.
10. Language
32. IP Address *4
33. Subnet Mask *4
34. Gateway Add *4
35. Access CTL. *4
36. Access Mask *4
37. Net Boot *4
38. Frame NW *4
39. Active PTL. *4

Menu Table
Maintenance

1. Toner Level ⇒ P.63 “Adjusting the Image Density”
2. Reinstall⇒ P.68 “Replacing the Photoconductor Unit”
3. Menu Reset ⇒ P.100 “Resetting Menus”
4. Registration ⇒ P.64 “Adjusting the Setting of Registration of the Paper Tray”
5. Menu Protect *2 ⇒ P.81 “Protecting the Menus”
6. Log Protect *2 ⇒ P.105 “Protecting the User Code Record”
7. Log Clear *3 ⇒ P.106 “Deleting the User Code Record”
8.Ethernet *2

⇒ P.93 “Maintenance Menu”

9. Prt.Priority ⇒ P.93 “Maintenance Menu”
List Print

1. Config.Page ⇒ P.95 “Printing the Configuration Page”
2. Color Sample ⇒ P.98 “Printing the Color Sample”
3. Job Log
4. Statistics

Select PDL
*1
*2
*3
*4

The setting is not effective.
This menu appears when {#Enter}, {Escape} and {Menu} are pressed while the printer
is online.
If “Log Protect” is set to “On”, this menu will not appear.
Available only when the optional Network Interface Board is installed in the printer.

Using the Operation Panel

Menu Settings
IPDL-C Menu
The following are the settings you can make with “IPDL-C Menu”.
Note
❒ Italicized settings indicate default settings.

❖ 1. Job Timeout
You can set how many seconds the printer waits before terminating a print
job when the printer does not receive the end of the print job. Setting “000
Off” turns off job timeout.
• 000 Off
• 1 to 999 seconds by 1

❖ 2. I/O Timeout
You can set how many seconds the printer waits for more print data before
ending its waiting period and terminating a job. Setting “000 Off” turns off I/
O timeout.
• 000 Off
• 1 to 999 seconds by 1 (999 seconds)

RPS2 Menu
The following are the settings you can make with “RPS2 Menu”. The settings
made with the printer driver normally take priority, except when a printer driver setting is set to use the printer's settings.
Note
❒ Italicized settings indicate default settings.

❖ 1.Resolution
You can select the resolution and the number of colors used per dot.
• 600 dpi, 1 bit
The printer prints in 600 dpi, with two-valued dots.
• 600 dpi, 2 bit
The printer prints in 600 dpi, with multi-valued dots.
• 300 dpi, 1 bit
The printer prints in 300 dpi, with two-valued dots.

❖ 2.Color Mode
You can select either monochrome or color printing.
• Color
• Black & White

Menu Settings

❖ 3.Color Set (Color Setting)
You can select the correction method used for converting the RGB data to
CMYK data.
• Off
No modification to the color setting.
• Vivid
Select this setting to perform CMYK conversion with enhanced saturation
and brightness to print vivid colors.
• Super Vivid
Select this setting to perform CMYK conversion. The colors printed with
this setting are more vivid than those printed with the "Vivid" setting. All
of the colors in the image, especially the lighter ones, are emphasized.
• Fine
Select this setting to perform color matching based on the printer's built-in color rendering dictionaries, and perform CMYK conversion. It makes it possible
to print colors that are close to the displayed colors on the computer screen.
The color rendering dictionaries refer to the contents selected by “ColorProfile”. This setting is useful when the application and printer driver do
not support the color matching features.

Note
❒ The color rendering dictionary that is selected on “ColorProfile“ is used.

• Super Fine
Like the "Fine" setting, the color rendering dictionary is used, however,
output is more vivid. This setting is enabled to make light colors print
more vivid.

❖ 4.ColorProfile
You can select the color rendering dictionary (CRD). The CRD is referred to
for color matching, so you should select the appropriate CRD for the document you are printing. The CRD you select is also referred to when “Fine” or
“Super Fine” is selected for “Color Set”.
Note
❒ When selecting “OHP” as the paper type, the CRD automatically adjusts
to use a color profile specifically for OHP. Even though the color profile
has been optimized for OHP, the adjustments are automatic and are not indicated on any of the dialog boxes. In this case, this setting is not enabled.
• Photograph
Use this setting to enhance the reproduction of photos and graphics that
include midtones.
• Presentation
Use this setting to enhance the reproduction of documents that contain text
and graphics. This CRD is best for printing colored charts, graphs, presentation materials and so on. If you use this CRD for printing photographs,
color gradations might not be reproduced well.
• Solid Color
Use this setting to print specific colors, logos and so on.

Using the Operation Panel

❖ 5.Toner Saving
You can select whether Toner Saving is available or not.
• Off
• On
Note
❒ Turning on toner saving can cause the output to become blurred and result
in very thin lines not printing at all. In the case of color printing, toner saving can cause colors to be different from those expected. Because of this,
use toner saving only for proofing and intermediate drafts, and turn it off
for final prints when top quality is important.

❖ 6.Dithering
You can select the image mode that is best for the type of data you are printing.
• Auto
Select this setting to automatically select a mode that is suitable for printing.
• Photographic
Select this setting to print photographs.
• Text
Select this setting to print text.

❖ 7.Paper Type
You can select the paper type for printing as: Plain Paper, Thick Paper, or
OHP Transparency.
• Plain Paper
• OHP
• Thick Paper
Note
❒ Selecting an OHP Transparency as the paper type automatically adjusts internal settings to use a color profile specifically for OHP. Even though the
color profile has been optimized for OHP, the adjustments are automatic
and are not indicated on any of the dialog boxes. In this case, “ Color Profile” is not enabled.

❖ 8.Auto Tray SW (Auto Tray Switch)
You can select whether or not the printer will automatically switch to the other tray if it has the same paper size as the current tray when paper runs out
while printing.
• On
• Off

Note
❒ To use this feature, the optional tray unit should be installed on the printer,
and paper having the same size and direction should be loaded in both the
standard and optional trays.

Menu Settings

❖ 9.Duplex Print
You can select whether to use duplex printing or not.
• Off
• On
❖ A.Duplex Bind
You can select the binding position of duplex prints.
• Long Edge
• Short Edge
❖ C.Job Timeout
You can set how many seconds the printer waits before terminating a print
job when the printer does not receive the end of the current print job. The job
is automatically cancelled if time runs out.
• 000 Off
• 1 to 999 seconds by 1

❖ D.I/O Timeout
You can set how many seconds the printer waits for more print data before
ending its wait period and terminating a job. The job is automatically cancelled if no data is received for the selected time.
• 000 Off
• 1 to 999 seconds by 1 (300 seconds)
❖ E.Feed Timeout
You can set how many seconds the printer waits for the correct paper size
loaded, when paper runs out while printing. The job is printed with the paper
currently loaded if the correct size is not loaded within the selected time.
• 000 Off
• 1 to 999 seconds by 1 (60 seconds)
❖ F.Print Errors
You can select if an error report will be printed from the current tray when a
PostScript error occurs while printing.
• Off
No error report is printed when an error occurs.
• On
An error report is printed when an error occurs. Some of the VM area is
used when this feature is on.
❖ G.KTalk Mode
This setting is not available.

Using the Operation Panel

❖ H.Parallel IF
You can select the parallel interface timing. When “SystemDefault” is selected, the setting in the “System Menu” is used.
• SystemDefault
• ACK Inside
• ACK Outside

System Menu
The following are the settings you can make with the “System Menu”.
Note
❒ Italicized settings indicate default settings.

❖ 1. Paper Tray
You can select the default paper tray that is selected whenever you turn on
the printer.
• Tray 1
• Tray 2 (option)

Note
❒ If [Auto Tray Select] is selected on the printer driver, printing starts with the
tray specified here. If the specified type of paper is not set in the tray, then
the paper will be fed from the other tray.

❖ 2. I/O Buffer
You can select the size of the I/O buffer. Normally it is not necessary to
change this setting.
• 16KB
• 32KB
• 64KB
• 128KB
• 256KB
• 512KB
• 1024KB
• 2048KB
❖ 3. Energy Level
You can select the Energy Saver mode level. “Level 1” is the default setting
and saves more power consumption than ”Level 2”.
When you select “Off”, the printer will never enter the Energy Saver mode.
• Level 1
• Level 2
• Off
90

Menu Settings

❖ 4. Energy Saver
You can select after how many minutes the printer should enter the Energy
Saver mode if no operation is performed. The Energy Saver mode reduces
electric power consumption.
• 5min
• 15min
• 30min
• 45min
• 60min
Important
❒ After the printer enters Energy Saver mode, it takes some time to warm up
again when print data is received.

❖ 5. Transfer
You can select the data transfer speed of the parallel interface. If you are having trouble with data transfers, try changing this setting to “Normal”.
• Hi-speed
• Normal

❖ 6. Image Memory
This setting controls what the printer does when the printer memory is insufficient to print a certain page.
• On
• Off
Note
❒ “Off” causes the message shown below to be printed when there is insufficient memory to process.
There is not enough memory in your printer to print this page.
Change print quality in the printer driver and try again.
For details, please refer to the troubleshooting section in your manual.

❒ Selecting “On”reduces the resolution of the image to reduce memory requirements.

❖ 7. Parallel
You can select the parallel interface timing setting. Normally it is not necessary to change this setting.
• ACK Inside
• ACK Outside
• STB Down

Using the Operation Panel

❖ 8. Bi-direction
You can select the printer response mode for status fetch requests when the
standard parallel interface is being used. Use the "Standard" setting when you
are experiencing problems while the printer is connected to another manufacturer's print box.
• Original Mode
• Standard
❖ 9. PrinterLang.
You can select the printer language that is automatically set when the printer
is turned on.
• IPDL-C
• RPS
❖ 10. Language
You can select the language of the text that appears on the panel display.
• English
• French
• German
• Italian
• Dutch
• Spanish
• Japanese

❖ 32. IP Address – 39. Active PTL.
These items appear when the optional Network Interface Board is installed in
the printer.
Reference
⇒ the "Setup Guide" that comes with the printer

Menu Settings

Maintenance Menu
This section describes two settings you can make with the “Maintenance” menu.
Note
❒ Italicized settings indicate default settings.

❖ Ethernet
You can select the data transfer speed when using the network interface
board.
• Auto
• 10 Mbps
• 100 Mbps
❖ Prt.Priority
You can select the timing for printing and paper feeding operation within the
printer. Use the “Speed” setting so that the printer performs both the printing
and paper feeding at the same time. Use the “Quality” setting so that the
printer does not perform paper feeding during printing. Thus the print quality is more stabilized, while printing speed becomes slower than when selecting the “Speed” setting.
• Speed
• Quality

Changing the Printer Language
This section describes how to change the printer language on the operation panel. Changing IPDL-C or RICOH-SCRIPT2 (RPS2) is required when you set the
menu for each printer language.

A Press {Menu}}.

Power

On Line

Data In
Reset

Error
Menu

Media

Escape

Enter

ZDHS031E

The following message appears on the panel display.

IPDL-C Menu

j
l

Using the Operation Panel

B Press {T} or {U} to display "Select PDL", and then press {#Enter}}.

Select PDL

j
l

C Press {T} or {U} to display the printer language you want to use, and then
press {#Enter}
}.