Lectrosonics DHU Digital Wireless Microphone Transmitter User Manual DHu man indd

Lectrosonics Inc Digital Wireless Microphone Transmitter DHu man indd

Users Manual

Rio Rancho, NM, USAwww.lectrosonics.comINSTRUCTION MANUALDHuDigital Handheld Transmitter
DHuLECTROSONICS, INC.2Consumer Alert for US Users - FCC Order DA 10-92Most users do not need a license to operate this wireless microphone system. Nevertheless, operating this microphone system without a license is subject to certain restrictions: the system may not cause harmful interference; it must operate at a low power level (not in excess of 50 milliwatts); and it has no protection from interference received from any other device. Purchasers should also be aware that the FCC is currently evaluating use of wireless microphone systems, and these rules are subject to change. For more information, call the FCC at 1-888- CALL-FCC (TTY: 1-888-TELL-FCC) or visit the FCC’s wireless microphone website at www.fcc.gov/cgb/wirelessmicrophones.   To operate wireless microphone systems at power greater than 50mW, you must qualify as a Part 74 user and be licensed. If you qualify and wish to apply for a license go to: http://www.fcc.gov/Forms/Form601/601.htmlCAUTIONDanger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.Table of ContentsGeneral Technical Description ............................................ 3Microphone Capsules: ......................................................... 4Mechanical Assembly .......................................................... 4Battery Installation ............................................................... 5Control Panel ........................................................................ 5Setup and Adjustments ....................................................... 6Powering On ....................................................................... 6Powering Off ....................................................................... 6Standby Mode ..................................................................... 6Power Menu ........................................................................ 6Battery Condition ................................................................ 7Navigating Menus and Screens .......................................... 7Menu Map .............................................................................. 7Input Gain Adjustment ......................................................... 9Firmware Update ................................................................ 10Parts and Accessories ....................................................... 12Troubleshooting .................................................................. 13Specifications ..................................................................... 14Service and Repair ............................................................. 15Returning Units for Repair ................................................ 15
Digital Hand Held TransmitterRio Rancho, NM 3General Technical DescriptionIntroductionThe DHu handheld transmitter delivers superb audio quality and extended operating range in a pure digital architecture. Interchangeable microphone capsules expand the versatility to suit a wide variety of applica-tions and personal preferences. The superb audio per-formance and highly reliable RF transmission makes it ideally suited for high end stage and studio production.Frequency SelectionThe transmitter tunes continuously from 470.100 to 607.975 MHz in 25 kHz steps, making it easy to find clear operating frequencies. Operating frequency is normally selected using a receiver or analyzer to as-sess signals in the local environment to avoid interfer-ence. Once an interference-free frequency is identified, the transmitter frequency is set to match the receiver.Input Gain Range and Limiter45 dB range of input gain adjustment allows gain settings to accurately match the user’s voice and the varying sensitivity of different microphone capsules. A DSP-controlled analog audio limiter is employed be-fore the A-D converter. The limiter has a range of more than 30 dB for excellent overload protection. A dual re-lease envelope makes the limiter acoustically transpar-ent while maintaining low distortion. It can be thought of as two limiters in series, a fast attack and release limiter followed by a slow attack and release limiter. The limiter recovers quickly from brief transients, with no audible side effects, and also recovers slowly from sustained high levels to keep audio distortion low while preserving short term dynamics.Long Battery LifeSwitching power supplies throughout the design al-low over 5 hours of operation using two alkaline AA batteries. The battery compartment and contacts are designed to prevent “rattle” as the unit is handled.Menu-Driven ControlA high-resolution LCD and control panel with mem-brane switches provide access to the menu-driven setup. Transmitter RF power, low frequency rolloff, frequency selection, backlight timeout settings and programmable switch functions are easily accessed.AntennaA newly designed helical antenna allows the transmit-ter to be held in any position, since the user’s hands have little or no effect on the RF output power.Microphone CapsulesThe transmitter is available from Lectrosonics with the HHC cardioid condenser capsule. Capsules from sev-eral other manufacturers with a 1.25” x 28 thread pitch and three contact rings are also available for use with the transmitter. Condenser or dynamic microphone heads can be used with the transmitter, depending on the user’s preference or the application.Side Button FunctionsA programmable switch on the side of the housing can be configured as a mute/cough switch, a power switch, or be disabled.USB Port for Firmware UpdatesFirmware updates are enabled by simply downloading a file and utility program from the Lectrosonics web site, connecting the transmitter to a computer via the USB port and running the program.
DHuLECTROSONICS, INC.4A mic capsule is threaded onto the body of the transmitter in the direction shown.Do not overtighten it.The lower housing opens by rotating it in the direction shown. After the threads are disengaged, pull the housing downward until it engages the detent that holds it open.The threaded interface is a 1.25” diameter opening with 28 threads per inch and three contact ringsMechanical AssemblyMicrophone Capsules:Lectrosonics offers two types of capsules. The HHC is the standard capsule and the HHVMC is the Variable Mic Capsule which includes adjustments for Bass, Midrange and Treble.HHC Lectrosonics cardioid electretHHVMC Lectrosonics cardioid electret with VariMic preampAlong with these two models from Lectrosonics, a variety of different capsules with the same thread and electrical interface are available from the major microphone manufacturers.A list of compatible capsules is on the website at www.lectrosonics.com listed on the HH transmitter page.Do not touch the contacts between the mic capsule and transmitter body. When necessary, the contacts can be cleaned with a cotton swab and alcohol.*All product names are trademarks of their respective owners, which are in no way affiliated with Lectrosonics.Capsule InstallationCapsules are attached with a right-hand thread.To remove the windscreen from the mic capsule,  line up the blue wrench (included with the capsule head) with the flat notches on the lower threaded area of the mic capsule.Align flats on the wrench with flats on the capsule.
Digital Hand Held TransmitterRio Rancho, NM 5Battery InstallationTo insert batteries, close the eject lever and insert the upper contacts first (closest to the mic capsule). Polar-ity is marked on the label in the bottom of the battery compartment.Close eject lever to install batteriesTo remove the batteries, pull the eject lever outward. The battery tips will move outward, making them easier to grasp.Pull eject lever outward to release batteries from contactsThe contacts are very tight to prevent the batteries from “rattling” as the transmitter is being handled.Control PanelSix membrane switches on the control panel are used to set up the transmitter by navigating the menus on the LCD and selecting the desired values.Power ButtonSide Button Setup SwitchModulation LEDsPrevious ScreenUP/DOWN Buttons for Menu Item SelectionEnter Menu and Select ItemIR Sync Port
DHuLECTROSONICS, INC.6Standby ModeA brief push of the Power Button turns the unit on and places it into a “standby” mode (not transmitting). This allows the transmitter to be set up without the risk of creating interference for other wireless systems that are operating in the vicinity.A notice will appear briefly confirming that the RF out-put of the transmitter is turned off, followed by the Main Window. The antenna symbol will blink as a reminder that the RF output is turned off.DHu545.400-40 -20 0Symbol blinks when RF output is turned OFFRfOffPower MenuResumePwr OffRf On?BacklitWhen the transmitter is turned on, a brief push of the Power Button will reveal a menu allowing you to choose between Resume, Pwr Off, Rf On?, Backlit and About.Use the UP/DOWN buttons to select one of the menu items, then press the MENU/SEL button to confirm. •  Resume: Continue operating in the same condi-tion as before.•  Pwr Off: Turns off the transmitter.•  Rf On?: Begin transmitting the RF signal, enters another screen prompting a Yes or No answer.•  Backlit: The LCD includes a backlight that illu-minates the display for easier viewing. It is set to come on when any button on the control panel is pressed, then stay on for either 30 seconds or 5 minutes, or to stay on all the time.•  About: Displays the model and firmware versions of the microcontroller and FPGA.The unit can also be turned off from any menu or screen on the LCD by holding the power button in for the duration of the countdown.Setup and AdjustmentsPowering OnPress and hold the Power Button for several seconds until a countdown on the LCD is completed. The countdown from 1 through 3 will appear on the LCD, followed by a display of the model, firmware version, frequency band and compatibility mode.DHuV1.01HoldforRf On...3When you release the button, the unit will be opera-tional with the RF output turned ON and the Main Window displayed.DHu545.400-40 -20 0The Main WindowRF output ONIf you release the button before the countdown is com-plete, the unit will turn on in the Standby mode with the RF output turned OFF and the antenna icon will blink.DHu545.400-40 -20 0The Main WindowRF output OFFAntenna icon blinksPowering OffPress and hold the Power Button   (or the program-mable button if it is configured for power on/off) for several seconds and observe the LCD countdown progress from 3 to 1. The power will then be turned off. This can be done from any menu or screen.Powering  O . . .1NOTE: If the Power Button is released before the countdown is completed, the unit will remain turned on and the LCD will return to the same screen or menu that was displayed previously.
Digital Hand Held TransmitterRio Rancho, NM 7Menu MapThe menu is simple and intuitive. A summary of the available settings is shown here, and details of the set-tings are on the following pages.SELBACKFreq.Select option with arrow buttonsUse arrow buttons to select value 22Gain SELBACKGainLevel meter at bottom of screenFreq.470.675Press MENU/SEL to highlight MHz or kHzSELBACKProgSwPowerCoughMute(none)SELBACKRolloffRolloff 50 Hz Select value with arrow buttonsSELBACKPhase NormalInvertPhaseSELBACKBatType Alk.Lith.BatTypeSelect value with arrow buttonsSelect option with arrow buttonsSelect option with arrow buttonsSELBACKBatTimeBat 5:41Reset?NoYesSelect option with arrow buttonsSELBACKDefaultDefaultSettingsNoYesSelect option with arrow buttonsSELBACKWipeKeyNoYesWipeKey?Select option with arrow buttonsSELBACKTxPower25 mW50 mWSelect option with arrow buttonsTxPowerBattery ConditionAn icon on the Main Window indicates the remaining power of the transmitter batteries. This battery gauge is most accurate with the typical voltage drop across the life of alkaline batteries.Battery GaugeDHu545.400-40 -20 0Navigating Menus and ScreensThe Main Window displays the following information:DHu545.400-40 -20 0MUTEIcon indicates whether RF output is turned on or offBattery conditionOperating frequency in MHzAudio levelFunction of the programmable switch1)  Press the MENU/SEL button to enter the setup menu. Use the UP/DOWN buttons to highlight the menu item.2)  Press the MENU/SEL button to enter the setup screen for that item. Use the UP/DOWN  buttons to select the desired value or mode.GainFreq.ProgSwRolloff -40 -20 0Gain253)  Press the MENU/SEL button to save this setting and return to the previous screen.4)  Press the BACK button to return to the Main Window.
DHuLECTROSONICS, INC.8GainThis setting is very important since it will affect the dy-namic range that the wireless system will deliver. Gain must be set according to the individual voice, the mic capsule in use and the handling technique of the user. LEDs and a bar type indicator in the LCD facilitate ac-curate gain adjustment.IMPORTANT:  See Input Gain Adjustment on the next page for details.Freq.The operating frequency is normally determined using the scanning function in the receiver or with coordina-tion software. The frequency is shown on the trans-mitter LCD display in MHz, and is set to match the receiver. Press the MENU/SEL button repeatedly to toggle back and forth between MHz and kHz. Adjust-ment is made in 25 kHz increments.ProgSwThe Programmable Switch on the side of the housing can be set to provide several functions, or it can be bypassed.•  Power: Turns the unit on and off. Press and hold until the countdown is completed to turn the unit off. A brief press will turn the unit on with the RF output turned on.•  Cough: Enables a brief muting of the audio while the button is held in. Audio is turned back on as soon as the button is released.•  Mute: Turns the audio off and it remains muted until the button is pressed again.•  (none): Disables the button functionsDHu545.400-40 -20 0MUTEMUTE will be displayed in the Main Window when Cough or Mute is enabled on the programmable switchRolloffA low frequency roll-off filter can be set for a -3dB point at 35, 50, 70, 100, 120 or 150 Hz. GainFreq.ProgSwRolloff Rolloff70 HzThe roll-off frequency is normally adjusted by ear to suit personal preferences.PhaseThe phase (polarity) of the audio can be inverted to match other microphone capsules as needed. This is normally used when “comb filtering” is heard. Comb fil-tering is an odd sounding distortion heard when two or more microphones are mixed with different polarities. Switch the transmitter setting back and forth between Normal and Invert and listen to the audio to determine which one is the better setting.BatTypeThis sets the battery monitoring for Alkaline or Lithium batteries.BatTimeAccumulated operating time (runtime) can be tracked in the transmitter. The total runtime appears on the BatTime setup screen, displayed in (hrs):(min). The runtime is kept during battery changes, and must be reset manually in the BatTime setup screen.TxPowerOutput power can be set to 25mW or 50mW as needed for the application.DefaultThe default setting simply returns the transmitter back to the factory settings.WipeKeySelecting Yes on this setup screen erases the stored encryption key in the transmitter.
Digital Hand Held TransmitterRio Rancho, NM 9Input Gain AdjustmentThe two bicolor Modulation LEDs (located at the bot-tom of the control panel) provide a visual indication of the audio signal level entering the transmitter.DHu545.400-40 -20 0The audio level is shown by LEDs and a bar type indicator on the LCD.The gain should be set so that the -20 LED just turns red on the loudest peak (the onset of limiting).The LEDs are marked for viewing when the mic cap-sule is held up to your mouth. They will glow either red or green to indicate modulation levels as shown in the following table.Signal Level  -20 LED  -10 LEDLess than -20 dB   Off   Off-20 dB to -10 dB    Green   Off-10 dB to +0 dB   Green    Green+0 dB to +10 dB   Red   GreenGreater than +10 dB   Red   RedIt is best to go through the following procedure with the transmitter in the “standby” mode so that no audio will enter the sound system, which could cause feedback.1)  With fresh batteries in the transmitter, power the unit on into “standby” (no transmission) mode.2)  Press the MENU/SEL button once to enter the setup menu. Use the UP/DOWN buttons to select Gain. Press the MENU/SEL button again to enter the setup screen.3)  Hold the microphone the way it will be used in actual operation.4)  Speak or sing at the same voice level that will actually be used during the program, while ob-serving the modulation LEDs. Use the UP/DOWN buttons to adjust the gain until the –20 dB LED starts to flicker red and the –10 dB glows green.5)  Once the audio gain has been set, the RF output can be turned on and the audio sent through the sound system for overall level adjustments, moni-tor settings, etc. NOTE:  Full modulation is achieved when the -20 LED first turns red. 30 dB of clean limiting is available above this point.
DHuLECTROSONICS, INC.10Firmware UpdateUpdating the firmware is a simple matter of download-ing a utility program and file from the website and run-ning the program on a Windows operating system with the transmitter connected to a computer via the USB port. Go to www.lectrosonics.com/US. In the top menu, hover the mouse over Support, and click on Wireless Support.  On the right-hand-side Wireless Support Menu, choose Wireless Downloads. Choose your prod-uct (DHu), then choose Firmware.Step 1:Begin by downloading the USB Firmware Updater Program.Step 2: Next, test the Updater by opening the icon:   If the driver opens automatically, proceed to Step 3.WARNING: If you receive the following error, the Updater is not installed on your system. Follow the TROUBLESHOOTING steps to fix the error.TROUBLESHOOTING:If you receive the FTDI D2XX error shown above, download and install the driver by clicking on this link.Then click here to download. NOTE: This website, http://www.ftdichip.com/Drivers/D2XX.htm, is not associated with Lectrosonics.com. It is a third party site used only for D2XX drivers currently available for Lectrosonics’ devices’ upgrades.
Digital Hand Held TransmitterRio Rancho, NM 11Step 3: Refer to Step 1 to return to Firmware web page. Down-load Firmware Update and save to a local file on your PC for easy locating when updating.Step 4:Open Lectrosonics USB Firmware Updater. Step 5:UPDAT EPut the transmitter in UPDATE mode by simultaneously holding down the BACK and UP arrow buttons on the transmitter control panel while powering it up.Step 6:Using a microUSB cable, connect the transmitter to your PC.Remove the lower housing of the transmitter by un-screwing it from the housing attached to the capsule and pulling it straight off the body of the transmitter to expose the circuitry. Spring-loaded ball detents provide a “stop” with only the control panel exposed. Continue to pull the lower housing farther to remove it. Simply push the lower housing back onto the transmitter body to re-install it.The USB port on the transmitter requires a micro-B male plug on the connecting cable. The other end of the cable would normally be a USB A-Type male con-nector to fit the most common type of USB jack used on computers.USB PortOpening in clear plastic sleeveSpring-loaded balls engage detents in housingStep 7:In Lectrosonics USB Firmware Updater, choose the detected device, browse to local Firmware File and click Start.NOTE: It may take up to a minute or so for the Updater to recognize the transmitter.WARNING: Do not disrupt the microUSB cable during updating.The Updater alerts with progress and completion.Step 8:Once the Updater has completed, turn off the trans-mitter, then turn it back on while viewing the LCD to verify that the firmware version on the transmitter LCD matches the firmware version shown on the web site.
DHuLECTROSONICS, INC.12Parts and Accessories#CCHH - Zippered PouchPadded zipper pouch for handheld transmitter#26872 Mic Capsule WrenchCustom wrench for removing windscreen from mic capsule#13585 Mic ClipScrew on mic clip for standard mic stands with 5/8”-27 thread
Digital Hand Held TransmitterRio Rancho, NM 13TroubleshootingSYMPTOM  POSSIBLE CAUSETRANSMITTER WILL NOT POWER ON  1)  Batteries are inserted backwards.   2)  Batteries are dead, or too low to be used.DHu MODULATION LEDs OFF  1)  Audio Gain set too low.   2)  Battery is inserted backwards. Check LCD for power indication.   3)  Mic capsule is damaged or malfunctioning. Contact the factory     for repair.DHu MODULATION LEDs GOOD BUT NO SOUND   1)  Talkback function is engaged (release multi-function button).     See p. 11.   2)  Receiver on wrong frequency or wrong band.   3)  Receiver connected incorrectly to sound system.   4)  Transmitter in standby mode.RECEIVER RF INDICATOR OFF  1)  Transmitter not turned on.   2)  Transmitter  is in “standby” (non-transmitting) mode. Check the     LCD for the antenna/transmission icon status.   3)  Batteries are dead or installed backwards.   4)  Receiver antenna missing, defective or improperly positioned.   5)  Transmitter and receiver not on same frequency band.     Check labels on transmitter and receiver to be sure they are     operating on the same frequency band.   6)  Make sure the transmitter and receiver frequency settings are in    agreement.   7)  Operating range is too great.   8)  Receiver antenna missing, incorrect frequency or disconnected.NO SOUND BUT RECEIVER AUDIO LEVEL METER INDICATES SOUND   1)  Receiver audio is muted. (Unmute receiver.)   2)  Receiver audio output levels set too low.   3)  Receiver audio output is disconnected or cable defective     or mis-wired.   4)  Sound system or recorder input level is turned down.DISTORTED SOUND  1)  Transmitter Audio Gain set too high. Speak or sing into the     transmitter and check the Audio Level LEDs, Audio Level bar     graph in the transmitter     LCD and corresponding indicators on the receiver.   2)  Receiver output level may be too high for the sound system or     recorder input.   3)  Excessive wind noise or “breath pops.” Microphone may require     an additional wind screen.   4)  Transmitter frequency setting is not correct.   5)  Mic capsule damaged or defectiveHISS AND NOISE -- AUDIBLE DROPOUTS  1)  Transmitter Audio Gain set too low. See page 9 for proper audio     gain setting.   2)  Receiver antenna missing, defective or obstructed.   3)  Operating range too great.   4)  Interference may be present. Turn transmitter off and observe the     RF level indicator on the receiver. Change frequency if necessary.   5)  Return attenuator control back to default setting of “F”, then        readjust audio gain per instructions on page 9EXCESSIVE FEEDBACK  1)  Transmitter Audio Gain set too high. Check level adjustment,     reduce receiver output level, or both.   2)  Microphone too close to speaker system.   3)  Move microphone closer to the user’s mouth and lower the        sound system volume.
DHuLECTROSONICS, INC.14SpecificationsFrequency range:  470.100 - 607.975 MHz Frequency selection steps:  25 kHzRF Power output:  Selectable; 25 or 50 mWFrequency stability:  ± 0.002%Digital Modulation:  8 pskSpurious radiation:  Compliant with ETSI EN 300 422-1 v1.4.2Operating temperature range:  -20° C to +50° CInput compressor:  Dual envelope compressor, >30 dB rangeGain control range:  45 dB; semi-log menu-driven control; 1 dB stepsModulation indicators:  Dual bicolor LEDs indicate modulation      of -20, -10, 0 and +10 dB referenced to full      modulation and LCD bar-type indicatorFrequency response  40 Hz to 20 kHz (+/- 1dB)Low frequency roll-off:  Selectable -3 dB @35, 50, 70, 100, 120, 150 HzControls: External:  Programmable mute/power button Under battery cover:  Power, menu/select, back, programmable switch     and up/down arrow buttons for menu selection     and settingsBattery:  2x AA with polarity protection and battery    ejectorBattery life:  At 50 mW:  5 hours (Duracell Procell)     (The DHu transmits battery status to      Lectrosonics receivers.)Capsule Interface: 1.25” opening and 28 thread pitch     Power available:  5V, 25 mA max     Input impedance:  1000 OhmsWeight:  12.1 oz. with batteries and HHC capsuleDimensions:  9.5” long x 1.97” diameter at largest point  Emission Designator:  200KG1ESpecifications subject to change without notice.FCC Compliance:This device complies with FCC radiation exposure limits as set forth for an uncontrolled environment. This device should be installed and operated so that its antenna(s) are not co-located or operating in conjunction with any other antenna or transmitter.ISEDC Notices: Per RSS-210 This device operates on a no-protection no-in-terference basis. Should the user seek to obtain protection from other radio services operating in the same TV bands, a radio licence is required. Please consult Industry Canada’s document CPC-2-1-28, Optional Licensing for Low-Power Radio Apparatus in the TV Bands, for details. Ce dispositif fonctionne selon un régime de non-brouillage et de non-protection. Si l’utilisateur devait chercher à obtenir une certaine protection contre d’autres services radio fonctionnant dans les mêmes bandes de télévision, une licence radio serait requise. Pour en savoir plus, veuillez consulter le document CPC-2-1-28 d’Industrie Canada intitulé, Délivrance de licences sur une base volontaire pour les appareils radio de faible puissance exempts de licence et exploités dans les bandes de télévision. Per RSS-Gen This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: 1) This device may not cause interference 2) This device must accept any interference, in-cluding interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio ex¬empts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1) l’appareil ne doit pas produire de brouillage; 2) l’appareil doit accepter tout brouillage ra-dioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonc-tionnement.ISED Notice to the End User:The normal condition of using this device is to keep the hand at least 20mm away from the base of the microphone.La condition normale d’utilisation de cet appareil est de garder la main à au moins 20 mm de la base du microphone.FCC Notice to the End User:The normal condition of using this device is to keep the hand at least 20mm away from the base of the microphone.
Digital Hand Held TransmitterRio Rancho, NM 15Service and RepairIf your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equip-ment needs repair.  Make sure you have followed the setup procedure and operating instructions.  Check the inter-connecting cables and then go through the Troubleshooting section in this manual.We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop attempt anything other than the simplest repair.  If the repair is more complicated than a broken wire or loose con-nection, send the unit to the factory for repair and service.  Don’t attempt to adjust any controls inside the units.  Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require read-justment.  There are no adjustments inside that will make a malfunctioning unit start working.LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment.  In-warranty repairs are made at no charge in accordance with the terms of the warranty.  Out-of-warranty repairs are charged at a mod-est flat rate plus parts and shipping.  Since it takes almost as much time and effort to determine what is wrong as it does to make the repair, there is a charge for an exact quotation.  We will be happy to quote approximate charges by phone for out-of-warranty repairs.Returning Units for RepairFor timely service, please follow the steps below:A.  DO NOT return equipment to the factory for repair without first contacting us by letter or by phone.  We need to know the nature of the problem, the model number and the serial number of the equipment.  We also need a phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).B.  After receiving your request, we will issue you a return authorization number (R.A.).  This number will help speed your repair through our receiving and repair departments.  The return authorization number must be clearly shown on the outside of the shipping container.C.  Pack the equipment carefully and ship to us, shipping costs prepaid.  If necessary, we can provide you with the proper packing materials.  UPS is usually the best way to ship the units.  Heavy units should be “double-boxed” for safe transport.D.  We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or damage to equipment that you ship.  Of course,  we insure the equipment when we ship it back to you.Mailing address:    Shipping address:    Telephone: Lectrosonics, Inc.    Lectrosonics, Inc.    (505) 892-4501 PO Box 15900    581 Laser Rd.      (800) 821-1121 Toll-free Rio Rancho, NM 87174  Rio Rancho, NM  87124   (505) 892-6243 Fax USA    USA    Web:    E-mail: www.lectrosonics.com   sales@lectrosonics.comLectrosonics Canada:Mailing Address:  Telephone:   E-mail: 720 Spadina Avenue,    (416) 596-2202     Sales:    colinb@lectrosonics.com   Suite 600      (877) 753-2876 Toll-free   Service:  joeb@lectrosonics.com Toronto, Ontario M5S 2T9  (877-7LECTRO)     (416) 596-6648 Fax
162 November 2017581 Laser Road NE • Rio Rancho, NM 87124 USA • www.lectrosonics.com+1(505) 892-4501 • fax +1(505) 892-6243 • (800) 821-1121 US and Canada • sales@lectrosonics.comLIMITED ONE YEAR WARRANTYThe equipment is warranted for one year from date of purchase against defects in materials or workmanship provided it was purchased from an authorized dealer. This warranty does not cover equipment which has been abused or damaged by careless handling or shipping. This warranty does not apply to used or demonstrator equipment.Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot correct the defect in your equipment, it will be replaced at no charge with a similar new item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.This warranty applies only to items returned to Lectrosonics, Inc. or an authorized dealer, shipping costs prepaid, within one year from the date of purchase.This Limited Warranty is governed by the laws of the State of New Mexico. It states the entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE EQUIPMENT.This warranty gives you specific legal rights. You may have additional legal rights which vary from state to state.

Navigation menu