Lenovo E560P S5 Ug En User Manual (English) Guide Think Pad (Think Pad) Type 20G5
2016-10-11
User Manual: Lenovo E560P S5 Ug En (English) User Guide - ThinkPad E560p E560p (ThinkPad) - Type 20G5 ThinkPad E560p, 20G5
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- Read this first
- Important safety information
- Conditions that require immediate action
- Safety guidelines
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Additional safety information
- Important safety information
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. Enhancing your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Preventing problems
- Chapter 8. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 9. Recovery overview
- Chapter 10. Replacing devices
- Chapter 11. Getting support
- Appendix A. Regulatory information
- Location of the UltraConnect wireless antennas
- Wireless related information
- Certification related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive or Radio Equipment Directive
- German Class B compliance statement
- Class 1 laser product compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix B. WEEE and recycling statements
- Appendix C. Restriction of Hazardous Substances Directive (RoHS)
- Appendix D. ENERGY STAR model information
- Appendix E. Trademarks
- Appendix F. Notices
ThinkPadE560pandS5UserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•RegulatoryNotice
•“Importantsafetyinformation”onpagevi
•AppendixF“Notices”onpage135
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovo®
SupportWebsiteat:
http://www.lenovo.com/UserManuals
SecondEdition(July2016)
©CopyrightLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Readthisfirst..............v
Importantsafetyinformation..........vi
Conditionsthatrequireimmediateaction..vii
Safetyguidelines............vii
Serviceandupgrades..........vii
Powercordsandpoweradapters.....viii
Extensioncordsandrelateddevices.....ix
Plugsandoutlets.............ix
Powersupplystatement..........ix
Externaldevices.............x
Generalbatterynotice...........x
Noticeforbuilt-inrechargeablebattery....x
Noticefornon-rechargeablecoin-cellbattery..xi
Heatandproductventilation........xi
Electricalcurrentsafetyinformation....xii
Liquidcrystaldisplay(LCD)notice.....xiii
Usingheadphonesorearphones......xiii
Additionalsafetyinformation.......xiii
Chapter1.Productoverview......1
Locatingcomputercontrols,connectors,and
indicators..................1
Frontviewformodelswitha2Dcamera....1
Frontviewformodelswitha3Dcamera....3
Right-sideview..............4
Left-sideview..............5
Bottomview...............6
Statusindicators.............7
Locatingimportantproductinformation......9
Machinetypeandmodelinformation.....9
FCCIDandICCertificationinformation....9
LabelsfortheWindowsoperatingsystems..10
Features.................11
Specifications...............12
Operatingenvironment...........12
Lenovoprograms.............13
AccessingLenovoprograms.......13
AnintroductiontoLenovoprograms....13
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
Frequentlyaskedquestions.........17
GettinghelpabouttheWindowsoperating
system..................18
Specialkeys...............19
ThinkPadpointingdevice..........21
TrackPointpointingdevice........21
Trackpad...............22
Trackpadtouchgestures.........23
CustomizingtheThinkPadpointingdevice..24
Replacingthecapofpointingstick.....24
Powermanagement............25
Usingtheacpower...........25
Checkingthebatterystatus........26
Chargingthebattery..........26
Maximizingthebatterylife........26
Managingthebatterypower.......26
Power-savingmodes..........27
Handlingthebattery...........27
Connectingtothenetwork..........29
Ethernetconnections..........29
Wirelessconnections..........29
Usinganexternaldisplay..........31
Connectinganexternaldisplay......31
Choosingadisplaymode........32
Changingdisplaysettings........32
Usingaudiofeatures............33
Usingthecamera.............33
Usingaflashmediacard...........34
Insertingaflashmediacard........34
Removingaflashmediacard.......35
Chapter3.Enhancingyour
computer...............37
FindingThinkPadoptions..........37
Chapter4.Youandyourcomputer..39
Accessibilityandcomfort..........39
Ergonomicinformation..........39
Comfort...............40
Accessibilityinformation.........40
Travelingwithyourcomputer.........43
Traveltips...............43
Travelaccessories...........43
Chapter5.Security..........45
Attachingamechanicallock.........45
Usingpasswords..............45
Typingpasswords...........45
Power-onpassword...........45
Supervisorpassword..........46
Harddiskpasswords..........48
Harddisksecurity.............50
Settingthesecuritychip...........50
©CopyrightLenovo2016i
Noticeondeletingdatafromyourinternalstorage
drive...................51
Usingfirewalls...............52
Protectingdataagainstviruses........52
Chapter6.Advancedconfiguration..53
Installinganewoperatingsystem.......53
InstallingtheWindows7operatingsystem..53
InstallingtheWindows10operatingsystem.54
Installingdevicedrivers...........55
UsingtheThinkPadSetupprogram......55
Mainmenu..............56
Configmenu..............56
DateandTimemenu..........60
Securitymenu.............60
Startupmenu.............66
Restartmenu.............68
UpdatingtheUEFIBIOS.........68
Usingsystemmanagement..........69
Chapter7.Preventingproblems...71
Generaltipsforpreventingproblems......71
Makingsuredevicedriversareup-to-date....72
Takingcareofyourcomputer.........73
Cleaningthecoverofyourcomputer....74
Chapter8.Troubleshootingcomputer
problems...............77
Diagnosingproblems............77
Troubleshooting..............77
Computerstopsresponding.......77
Spillsonthekeyboard..........78
Errormessages............78
Errorswithoutmessages.........80
Beeperrors..............81
Memorymoduleproblems........81
Networkingproblems..........82
Problemswiththekeyboardandotherpointing
devices................83
Problemswiththedisplayandmultimedia
devices................84
Batteryandpowerproblems.......90
Problemswithdrivesandotherstorage
devices................93
Asoftwareproblem...........93
Problemswithportsandconnectors....94
Chapter9.Recoveryoverview....95
RecoveryoverviewfortheWindows7operating
system..................95
Creatingandusingarecoverymedia....95
Performingbackupandrecoveryoperations.96
UsingtheRescueandRecoveryworkspace.97
Creatingandusingarescuemedium....98
Reinstallingpreinstalledprogramsanddevice
drivers................99
Solvingrecoveryproblems........100
RecoveryoverviewfortheWindows10operating
system..................100
Resettingyourcomputer.........100
Usingadvancedstartupoptions......100
RecoveringyouroperatingsystemifWindows
10failstostart.............101
CreatingandusingarecoveryUSBdrive..101
Chapter10.Replacingdevices...103
Staticelectricityprevention..........103
Disablingthebuilt-inbattery.........103
Replacingthekeyboard...........104
Replacingtheinternalstoragedrive......109
Replacingamemorymodule.........111
Chapter11.Gettingsupport....115
BeforeyoucontactLenovo..........115
Gettinghelpandservice...........115
Usingdiagnosticprograms........116
LenovoSupportWebsite.........116
CallingLenovo.............116
Purchasingadditionalservices........117
AppendixA.Regulatory
information.............119
LocationoftheUltraConnectwirelessantennas..119
Wirelessrelatedinformation.........119
Wireless-radiocomplianceinformation...121
Locatingwirelessregulatorynotices....121
Certificationrelatedinformation........121
Exportclassificationnotice..........121
Electronicemissionnotices..........121
FederalCommunicationsCommission
DeclarationofConformity........121
IndustryCanadaClassBemissioncompliance
statement...............122
EuropeanUnion-Compliancetothe
ElectromagneticCompatibility(EMC)Directive
orRadioEquipmentDirective.......122
GermanClassBcompliancestatement...123
Class1laserproductcompliance
statement...............123
KoreaClassBcompliancestatement....124
JapanVCCIClassBcompliancestatement..124
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................124
iiThinkPadE560pandS5UserGuide
Japannoticeforacpowercord......124
Lenovoproductserviceinformationfor
Taiwan................124
Eurasiancompliancemark..........124
Brazilaudionotice.............124
AppendixB.WEEEandrecycling
statements.............125
ImportantWEEEinformation.........125
RecyclinginformationforChina........125
RecyclinginformationforJapan........126
RecyclinginformationforBrazil........126
BatteryrecyclinginformationforTaiwan.....127
BatteryrecyclinginformationfortheEuropean
Union..................127
BatteryrecyclinginformationfortheUnitedStates
andCanada................127
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....129
EuropeanUnionRoHS...........129
TurkishRoHS...............129
UkraineRoHS...............129
IndiaRoHS................129
ChinaRoHS................130
AppendixD.ENERGYSTARmodel
information.............131
AppendixE.Trademarks......133
AppendixF.Notices.........135
©CopyrightLenovo2016iii
ivThinkPadE560pandS5UserGuide
Readthisfirst
Besuretofollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcauseyourcomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjectedtotreatmentthatcouldinterferewiththeoperationofyourcomputer.
©CopyrightLenovo2016v
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaninternalstoragedrive(suchasa
harddiskdriveorsolid-statedrive),dooneofthefollowing:
•Turnoffthecomputer.
•Putthecomputerinsleepmode.
•Putthecomputerinhibernationmode.
Thiswillhelptopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovoLimitedWarranty.Formoreinformation,see“WarrantyInformation”intheSafety,Warranty,
andSetupGuidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
viThinkPadE560pandS5UserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,crackingorhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissingorpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercordor
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufacturedfor
orbyLenovo,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurtherinstructions,
oruntilyougetasuitablereplacement.
Safetyguidelines
Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandpropertydamage.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2016vii
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiThinkPadE560pandS5UserGuide
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
©CopyrightLenovo2016ix
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUSBand1394cableswhilethe
computerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossibledamageto
attacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternal
devices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.T oavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
xThinkPadE560pandS5UserGuide
Noticefornon-rechargeablecoin-cellbattery
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.
Donotheattomorethan100°C(212°F).
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
©CopyrightLenovo2016xi
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectordisconnectthe
telephonecablefromthetelephoneoutletonthewall.
xiiThinkPadE560pandS5UserGuide
Liquidcrystaldisplay(LCD)notice
CAUTION:
TheLCDismadeofglass,androughhandlingordroppingthecomputercancausetheLCDtobreak.
IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyourhands,immediatelywash
theaffectedareaswithwaterforatleast15minutes;ifanysymptomsarepresentafterwashing,
getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Additionalsafetyinformation
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
©CopyrightLenovo2016xiii
xivThinkPadE560pandS5UserGuide
Chapter1.Productoverview
Thischaptercontainsthefollowingtopics:
•“Locatingcomputercontrols,connectors,andindicators”onpage1
•“Locatingimportantproductinformation”onpage9
•“Features”onpage11
•“Specifications”onpage12
•“Operatingenvironment”onpage12
•“Lenovoprograms”onpage13
Locatingcomputercontrols,connectors,andindicators
Thissectionintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationyouneedto
startusingthecomputer.
Frontviewformodelswitha2Dcamera
1Microphones22Dcamera
3TrackPoint®pointingstick4Powerbutton
5System-statusindicator6TrackPointbuttons
7Trackpad8Speakers
1Microphones
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
©CopyrightLenovo20161
22Dcamera
Usethecameratotakepicturesorholdavideoconference.Formoreinformation,see“Usingthecamera”
onpage33.
ThinkPadpointingdevice
3TrackPointpointingstick
6TrackPointbuttons
7Trackpad
ThekeyboardcontainstheLenovouniqueThinkPad®pointingdevice.Pointing,selecting,anddraggingare
allpartofasingleprocessthatyoucanperformwithoutmovingyourfingersfromatypingposition.For
moreinformation,see“ThinkPadpointingdevice”onpage21.
4Powerbutton
Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forhowtoturnoffthe
computer,see“Frequentlyaskedquestions”onpage17.
Ifyourcomputeriscompletelyunresponsive,youcanturnoffthecomputerbypressingandholdingthe
powerbuttonforfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstops
responding”onpage77formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
5System-statusindicator
TheilluminateddotontheThinkPadlogofunctionsasasystem-statusindicator.Formoreinformation,see
“Statusindicators”onpage7.
8Speakers
Yourcomputerisequippedwithapairofstereospeakers.
2ThinkPadE560pandS5UserGuide
Frontviewformodelswitha3Dcamera
1Microphones23Dcamera
3Infraredcamera4Colorcamera
5Infraredlaserprojector6TrackPointpointingstick
7Powerbutton8System-statusindicator
9TrackPointbuttons10Trackpad
11Speakers
1Microphones
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
23Dcamera
3Infraredcamera
4Colorcamera
5Infraredlaserprojector
Somemodelscomewitha3Dcamera1.Consistedofaninfraredcamera2,acolorcamera3,andan
infraredlaserprojector4,the3Dcameraenablesyoutointeractwithyourcomputereasilyandconveniently.
The3Dcamerasupportsallfunctionsofa2Dcamera.Usethe3Dcameratotakepicturesorholdavideo
conference.Formoreinformation,see“Usingthecamera”onpage33.
ThinkPadpointingdevice
6TrackPointpointingstick
9TrackPointbuttons
10Trackpad
ThekeyboardcontainstheLenovouniqueThinkPadpointingdevice.Pointing,selecting,anddraggingareall
partofasingleprocessthatyoucanperformwithoutmovingyourfingersfromatypingposition.Formore
information,see“ThinkPadpointingdevice”onpage21.
Chapter1.Productoverview3
7Powerbutton
Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forhowtoturnoffthe
computer,see“Frequentlyaskedquestions”onpage17.
Ifyourcomputeriscompletelyunresponsive,youcanturnoffthecomputerbypressingandholdingthe
powerbuttonforfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstops
responding”onpage77formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
8System-statusindicator
TheilluminateddotontheThinkPadlogofunctionsasasystem-statusindicator.Formoreinformation,see
“Statusindicators”onpage7.
11Speakers
Yourcomputerisequippedwithapairofstereospeakers.
Right-sideview
1UniversalSerialBus(USB)3.0connectors2Media-cardslot
3Fanlouvers4Security-lockslot
1USB3.0connectors
TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBprinteroradigital
camera.
Note:WhenyouattachaUSBcabletothisUSBconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
2Media-cardslot
Yourcomputerhasamedia-cardslot.Insertyourflashmediacardintothemedia-cardslottoreadthedata
onthecard.Formoreinformation,see“Usingaflashmediacard”onpage34.
3Fanlouvers
Thefanlouversandtheinternalfanenableairtocirculateinthecomputertoensurepropercooling,
especiallythecoolingofthemicroprocessor.
4ThinkPadE560pandS5UserGuide
Note:Toensureproperairflow,donotplaceanyobstacleinfrontofthefanlouvers.
4Security-lockslot
Toprotectyourcomputerfromtheft,purchaseasecuritycablelockthatfitsthissecurity-lockslottolock
yourcomputertoastationaryobject.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
Left-sideview
1acpowerconnector2Fanlouvers
3High-definitionmultimediainterface(HDMI™)
connector
4Ethernetconnector
5AlwaysOnUSB3.0connector6Audioconnector
1acpowerconnector
Whentheacpoweradapterisconnectedtotheacpowerconnector,itprovidespowertothecomputer
andchargesthebattery.
2Fanlouvers
Thefanlouversandtheinternalfanenableairtocirculateinthecomputertoensurepropercooling,
especiallythecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstacleinfrontofthefanlouvers.
3HDMIconnector
UsetheHDMIconnectortoconnectthecomputertoanHDMI-compatibleaudiodeviceorvideomonitor,
suchasahigh-definitiontelevision(HDTV).
4Ethernetconnector
Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthegreen
indicatorison,itindicatesthatthecomputerisconnectedtoaLANandasessionwiththenetworkis
available.Whentheindicatorblinksyellow,dataisbeingtransmitted.
Chapter1.Productoverview5
5AlwaysOnUSB3.0connector
Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargesomemobiledigitaldevicesand
smartphonesinthefollowingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisinhibernationmodeoristurnedoff,butconnectedtoacpower
Ifyouwanttochargethesedeviceswhenyourcomputerisinhibernationmodeoristurnedoff,andthe
computerisnotconnectedtoacpower,dothefollowing:
•ForWindows®7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthen
followtheinstructionsonthescreen.
•ForWindows10:StarttheLenovoSettingsprogram,clickPower,andthenfollowtheinstructionson
thescreen.
Forinstructionsonhowtostarttheprograms,see“AccessingLenovoprograms”onpage13.
Note:WhenyouattachaUSBcabletothisUSBconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
6Audioconnector
Connectheadphonesoraheadsetthathasa3.5-mm(0.14-inch)4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Notes:
•Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.If
youpressit,theheadsetmicrophonewillbedisabled,andtheintegratedmicrophonesonthecomputer
willbeenabledinstead.
•Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage33.
Bottomview
6ThinkPadE560pandS5UserGuide
1Memory-upgradeslots2Emergency-resethole
3M.2solidstatedrive4Battery
5Internalstoragedrive
1Memory-upgradeslots
Youcanincreasetheamountofmemoryinyourcomputerbyinstallingamemorymoduleinthe
memory-upgradeslot.MemorymodulesareavailableasoptionsfromLenovo.
2Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removethe
acpoweradapterfirst.Theninsertaneedleorastraightenedpaperclipintotheemergency-resethole
toresetthecomputer.
3M.2solidstatedrive
SomemodelshaveanM.2solid-statedrivefordatastorage.
4Battery
Useyourcomputerwithbatterypowerwheneveracpowerisunavailable.
5Internalstoragedrive
Dependingonthemodel,thecomputermighthavealarge-capacity,customer-upgradableharddiskdrive
thatcanmeetvariousstoragedemands.
Somemodelsareequippedwithahybriddrive,whichisastoragedevicethatcombinesNANDflash
solid-statememorywithharddiskdrivetechnology.
Note:Thehiddenservicepartitionisthereasonwhythereislessfreespacethanexpectedonyourstorage
drive.Thisreductionismorenoticeableonthesolid-statedrivebecauseofitssmallercapacity.
Statusindicators
Thistopichelpsyoulocateandidentifythevariousstatusindicatorsonyourcomputer.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Chapter1.Productoverview7
1FnLockindicator
TheFnLockindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Specialkeys”
onpage19.
2acpower-satusindicator
Theacpower-statusindicatorshowstheacpowerchargingstatusofthecomputer.
•Green:Connectedtoacpower(charging80%–100%)
•Amber:Connectedtoacpower(charging1%–80%)
•Off:Notconnectedtoacpower(nocharging)
3Speaker-muteindicator
Whenthespeaker-muteindicatorison,thespeakersaremuted.
4Microphone-muteindicator
Whenthemicrophone-muteindicatorison,themicrophonesaremuted.
8ThinkPadE560pandS5UserGuide
5Camera-statusindicator
Whenthecamera-statusindicatorison,thecameraisinuse.
67System-statusindicators
Theilluminateddots,oneintheThinkPadlogoontheouterlidofyourcomputerandtheotheronthepalm
rest,showthesystemstatusofyourcomputer:
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
•On:Thecomputerison(innormalmode).
•Off:Thecomputerisofforinhibernationmode.
•Blinksfast:Thecomputerisenteringhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
Locatingimportantproductinformation
Thissectionprovidesinformationtohelpyoulocatethefollowinglabelsthatcontainimportantproduct
information:
Machinetypeandmodelinformation
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Thefollowingfigureshowsthelocationofthemachinetypeandmodelofyourcomputer.
FCCIDandICCertificationinformation
TheFCCandICCertificationinformationisidentifiedbyalabellocatedonthecomputerbasecoveras
showninthefollowingfigure.
Chapter1.Productoverview9
Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberforthe
wirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Formodulereplacement,you
mustcontactLenovoServicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantincaseyouneedtoreinstalltheWindows7operatingsystemfromasource
otherthanaLenovoproductrecoverydiscset.
Windows10GenuineMicrosoftlabel:Dependingonyourgeographiclocation,thedatewhenyour
computerwasmanufactured,andtheversionofWindows10thatispreinstalled,yourcomputermighthavea
GenuineMicrosoft®labelaffixedtoitscover.Seehttp://www.microsoft.com/en-us/howtotell/Hardware.aspx
forillustrationsofthevarioustypesofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftathttp://www.microsoft.com/en-us/howtotell/default.aspx.
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.
10ThinkPadE560pandS5UserGuide
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
Features
Thecomputerfeaturesintroducedinthissectioncoveravarietyofmodels.Foryourspecificcomputer
model,somefeaturesmightvaryornotapply.
Toviewthesystempropertiesofyourcomputer,dothefollowing:
•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
•ForWindows10:Doeitherofthefollowing:
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙System➙About.
–Right-clicktheStartbutton.ThenselectSystem.
Memory
•DoubleDataRate4(DDR4)SynchronousDynamic(SD)RandomAccessMemorymodules(RAM)
Storagedevice
•2.5-inchformfactor,7-mm,7.2-mm,or9.5-mmheightharddiskdrive(availableonsomemodels)
•2.5-inchformfactor,7-mmheightsolid-statedrive(availableonsomemodels)
Display
ThecolordisplayusestheThinFilmTransistor(TFT)technology.
•Displaysize:15.6inches(396.2mm)
•Displayresolution:
–LCD:Upto3840x2160or1920x1080,dependingonthemodel
–Externalmonitor:Upto4096x2160
•Brightnesscontrol
Keyboard
•6-rowkeyboard
•ThinkPadpointingdevice(TrackPointpointingdeviceandtrackpad)
•Functionkeys
•Numerickeypad
•Whitebacklightandredbacklight(availableonsomemodels)
Interface
•4-in-1–digital-media-cardreader
•acpowerconnector
•Audioconnector
•HDMIconnector
•Integratedmicrophones
•AlwaysOnUSB3.0connector
Chapter1.Productoverview11
•TwoUSB3.0connectors
•RJ45Ethernetconnector
•2Dcameraor3Dcamera,dependingonthemodel
Note:The3Dcameraisaninfraredlaserdevice.
Integratedwirelessfeatures
•WirelessLAN
•Bluetooth
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Size
•Width:396mm(15.6inches)
•Depth:258mm(10.16inches)
•Height:25.8mm(1.02inches)
Heatoutput
•90W(307Btu/hr)maximumor135W(461Btu/hr)maximum(dependingonthemodel)
Powersource(acpoweradapter)
•Sine-waveinputat50to60Hz
•Inputratingoftheacpoweradapter:100to240Vac,50to60Hz
Operatingenvironment
Thissectionprovidesinformationabouttheoperatingenvironmentofyourcomputer.
Environment:
•Maximumaltitudewithoutpressurization:3048m(10000ft)
•Temperature
–Ataltitudesupto2438m(8000ft)
–Operating:5.0°Cto35.0°C(41°Fto95°F)
–Storage:5.0°Cto43.0°C(41°Fto109°F)
–Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
•Relativehumidity:
–Operating:8%to80%
–Storage:5%to95%
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
12ThinkPadE560pandS5UserGuide
•Keepelectricalappliancessuchasanelectricfan,radio,airconditioner,andmicrowaveovenawayfrom
thecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitorand
dataontheharddiskdrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
Note:Theavailableprogramsaresubjecttochangewithoutnotice.
TolearnmoreabouttheprogramsandothercomputingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.Locateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartmenu,clickAllprogramsorAllappstodisplayallprograms.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
SomeLenovoprogramsarereadytobeinstalled.Youcannotfindtheseprogramsthroughtheabove
methodsunlessyouhaveinstalledthemfirst.ToinstalltheseLenovoprograms,gotoLenovoPC
Experience➙LenovoToolsandfollowtheinstructionsonthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
AccessConnections™
(Windows7)
TheAccessConnectionsprogramisaconnectivityassistantprogramfor
creatingandmanaginglocationprofiles.Eachlocationprofilestoresallthe
networkandInternetconfigurationsettingsneededforconnectingtoanetwork
infrastructurefromaspecificlocationsuchasahomeoranoffice.
Byswitchingbetweenlocationprofilesasyoumoveyourcomputerfromplace
toplace,youcanquicklyandeasilyconnecttoanetworkwithnoneedto
manuallyreconfigureyoursettingsandrestartthecomputereachtime.
ActiveProtectionSystem™
(Windows7andWindows10)
TheActiveProtectionSystemprogramprotectsyourinternalstoragedrive(such
asharddiskdrive)whentheshocksensorinsideyourcomputerdetectsa
conditionthatcoulddamagethedrive,suchassystemtilt,excessivevibration,
orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausewhentheinternalstoragedriveisnotoperating,thesystem
stopsitfromspinning,andmightalsomovethereadandwriteheadsofthe
drivetoareasthatdonotcontaindata.
Assoonastheshocksensorsensesthattheenvironmentisstableagain
(minimalchangeinsystemtilt,vibration,orshock),itturnsontheinternal
storagedrive.
Chapter1.Productoverview13
AutoScrollUtility
(Windows7)
Thisprogramenhancesyourexperiencewithwindowoperation.Thewindow
positionofaforegroundapplicationisautomaticallyadjusted.Thescrollbaron
auserinterfaceisalsoautomaticallyadjusted.
CommunicationsUtility
(Windows7)
TheCommunicationsUtilityprogramenablesyoutoconfiguresettingsforthe
integratedcameraandaudiodevices.
HotkeyFeaturesIntegration
(Windows7andWindows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilityprogramsspecificallyforthespecialkeysandbuttonsonyour
computer.Thespecialkeysandbuttonsaredesignedtomeetaccessibilityand
usabilityrequirements.Installingrelatedutilityprogramsenablesfullfunctionality
ofthespecialkeysandbuttons.
LenovoCompanion
(Windows10)
Yoursystem’sbestfeaturesshouldbeeasytoaccessandunderstand.With
LenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,
andmanageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearn
aboutwhatyoucandowithyourcomputer.
LenovoPCExperience
(Windows7andWindows10)
TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyandsecurelyby
providingeasyaccesstovariousprograms,suchasActiveProtectionSystem
andLenovoSolutionCenter.
LenovoSettings
(Windows10)
TheLenovoSettingsprogramenablesyoutoenhanceyourcomputing
experiencebyturningyourcomputerintoaportablehotspot,configuring
cameraandaudiosettings,optimizingyourpowersettings,andcreatingand
managingmultiplenetworkprofiles.
LenovoSolutionCenter
(Windows7andWindows10)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolve
computerproblems.Itcombinesdiagnostictests,systeminformationcollection,
securitystatus,andsupportinformation,alongwithhintsandtipsforoptimal
systemperformance.
MobileBroadbandConnect
(Windows7andWindows10)
TheMobileBroadbandConnectprogramenablesyoutoconnectthecomputer
tothemobilebroadbandnetworkthroughasupportedwirelessWANcard.
MessageCenterPlus
(Windows7)
TheMessageCenterPlusprogramautomaticallydisplaysmessagestoinform
youaboutimportantnoticesfromLenovo,suchasalertsonsystemupdates
andalertsonconditionsthatrequireyourattention.
PasswordManager
(Windows7)
ThePasswordManagerprogramautomaticallycapturesandfillsin
authenticationinformationforWindowsprogramsandWebsites.
PowerManager
(Windows7)
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepower
managementforthecomputer.Itenablesyoutoadjustyourcomputerpower
settingstoachievethebestbalancebetweenperformanceandpowersaving.
REACHit
(Windows7andWindows10)
REACHitenablesyoutomanageallyourfiles,nomatterwheretheyarestored,
insideonesingleapp.Connectyourdevicesalongwithmultiplecloudstorage
accountsforaneasierandfasterwaytoaccessyourstuff.
RecoveryMedia
(Windows7andWindows10)
TheRecoveryMediaprogramenablesyoutorestorethecontentsofthehard
diskdrivetothefactorydefaultsettings.
14ThinkPadE560pandS5UserGuide
RescueandRecovery®
(Windows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestore
solution.Itincludesasetofself-recoverytoolstohelpyoudiagnosecomputer
problems,gethelp,andrecoverfromsystemcrashes,evenifyoucannotstart
theWindowsoperatingsystem.
SHAREit
(Windows7andWindows10)
TheSHAREitprogramenablesyoutosharefileseasilyandrapidlyacross
devicessuchascomputersandsmartphones,evenwithoutanyInternet
connection.Youcanconnecttoyourfriendsandsendphotos,folders,and
otherfilesthroughSHAREit.Everysharingisquickandsimple.
SystemUpdate
(Windows7)
TheSystemUpdateprogramenablesyoutokeepthesoftwareonthecomputer
up-to-datebydownloadingandinstallingsoftwarepackages,includingdevice
drivers,UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem
(BIOS)updates,andotherthird-partyprograms.
WRITEit
(Windows10)
WRITEitgivesyouinstanthandwritinginputwhereveryouneedit.Youcanwrite
directlyinanyappandtextfield,edittextinreal-time,seeyourfullscreen,and
convertyourhandwritingintodigitaltext.
Chapter1.Productoverview15
16ThinkPadE560pandS5UserGuide
Chapter2.Usingyourcomputer
Thischaptercontainsthefollowingtopics:
•“Registeringyourcomputer”onpage17
•“Frequentlyaskedquestions”onpage17
•“GettinghelpabouttheWindowsoperatingsystem”onpage18
•“Specialkeys”onpage19
•“ThinkPadpointingdevice”onpage21
•“Powermanagement”onpage25
•“Connectingtothenetwork”onpage29
•“Usinganexternaldisplay”onpage31
•“Usingaudiofeatures”onpage33
•“Usingthecamera”onpage33
•“Usingaflashmediacard”onpage34
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreentoregisteryourcomputer.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramlaunchesautomaticallyafteryouhaveusedyour
computerforaperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.
Toensurethatyoureceivethebestperformancefromyourcomputer,gotothefollowingWebpagetofind
informationsuchasaidsfortroubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
•Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollow
theinstructionsonthescreen.
Howtoturnoffmycomputer?
©CopyrightLenovo201617
•ForWindows7:OpentheStartmenu,andthenclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenu,andthenclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.
Howtousethebatterypowermoreeffectively?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage27.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplypowerplans.
See“Managingthebatterypower”onpage26
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypower
fromdrainingbyremovingthebattery.Lookformoreinformationaboutusingthebatteryin“Power
management”onpage25.
Concernedaboutsecurityorneedtosecurelydisposeofdatastoredonyourinternalstoragedrive?
•StudyChapter5“Security”onpage45tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
•UsethePasswordManagerprogramtoprotectthedatastoredonyourcomputer.Fordetails,seethe
helpinformationsystemoftheprogram.
•Beforeyoudisposeofthedataontheinternalstoragedrive,besuretoread“Noticeondeletingdatafrom
yourinternalstoragedrive”onpage51.
Needtogivepresentationsorattachanexternalmonitoroften?
•Ensurethatyoufollowtheprocedureinthetopic“Connectinganexternaldisplay”onpage31.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
monitor.
Youhavebeenusingyourcomputerforsometimealready,anditisgettingslower?
•Followthe“Generaltipsforpreventingproblems”onpage71.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage77.
•CheckforrecoverysolutionsinChapter9“Recoveryoverview”onpage95.
Printthefollowingsectionsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
onlinehelpwhennecessary.
•“Installinganewoperatingsystem”onpage53
•“Computerstopsresponding”onpage77
•“Powerproblems”onpage91
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dooneofthefollowing:
•ForWindows7:OpentheStartmenu,andthenclickHelpandSupport.
18ThinkPadE560pandS5UserGuide
•ForWindows10:OpentheStartmenu,andthenclickGetstartedfromtherightpanel.Additionally,you
cansearchfromthetaskbartofindhelp,apps,files,settings,andsoon.
Specialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
1Additionalshortcutkeys
Yourcomputermighthavefouradditionalshortcutkeys:
•:Launchescalculator
•:Locksoperatingsystem
•:Opensthedefaultbrowser
•:OpensComputer
2Windowskey
PresstheWindowskeytoopentheStartmenu.
ForinformationaboutusingtheWindowskeywithotherkeys,refertothehelpinformationsystemofthe
Windowsoperatingsystem.
34Fnkeyandfunctionkeys
YoucanconfiguretheFnkey4andfunctionkeys5intheKeyboardPropertieswindowbydoingthe
following:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
Chapter2.Usingyourcomputer19
3.Selecttheoptionsofyourpreference.
•+:EnablesordisablestheFnLockfunction.
WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff(defaultmode).Toinitiatethe
specialfunctionprintedasanicononeachkey,pressthefunctionkeydirectly.ToinputF1-F12,press
theFnkeyandthecorrespondingfunctionkey.
WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson.ToinputF1-F12,pressthe
functionkeysdirectly.Toinitiatethespecialfunctionprintedasanicononeachkey,presstheFnkey
andthecorrespondingfunctionkey.
•:Mutesorunmutesthespeakers.Whenthespeakersaremuted,thespeaker-muteindicatorturns
on.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computeragain.Toturnonthesound,pressF1,F2,orF3.
•:Decreasesthespeakervolume.
•:Increasesthespeakervolume.
•:Mutesorunmutesthemicrophones.Whenthemicrophonesaremuted,themicrophone-mute
indicatorturnson.
•:Darkensthedisplay.
•:Brightensthedisplay.
Youcantemporarilychangethecomputerdisplaybrightnessbypressingthetwokeys.Tochangethe
defaultbrightnesslevel,right-clickthebattery-statusiconintheWindowsnotificationarea.Thenclick
Adjustscreenbrightnessandmakechangesasdesired.
•:Managesexternaldisplays.Formoreinformation,referto“Usinganexternaldisplay”onpage31.
Note:Toswitchbetweenthecomputerdisplayandanexternalmonitor,theWindows+Pkeycombination
alsoisavailable.
•:Enablesordisableswirelessfeatures.Formoreinformationonthewirelessfeatures,referto
“Wirelessconnections”onpage29.
•:
–Windows7:OpensControlPanel.
–Windows10:OpenstheSettingswindow.
•:
–Windows7:OpensWindowsSearch.
–Windows10:OpenstheCortana®searchbox.
•:Viewstheprogramsthatyouhaveopened.
•:
–Windows7:OpensComputer.
–Windows10:Viewsalltheprograms.
•Fn+B:HasthesamefunctionastheBreakkey.
•Fn+P:HasthesamefunctionasthePausekey.
•Fn+S:HasthesamefunctionastheSysRqkey.
20ThinkPadE560pandS5UserGuide
•Fn+K:HasthesamefunctionastheScrLKkey.
•Fn+4:Putsthecomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyorpower
button.
•Fn+Q:Togglesbetweentheperformancemodeandquietmode
ThinkPadpointingdevice
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformavarietyoftouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingtwodevices:
1TrackPointpointingdevice
2Trackpad
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage24.
TrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
Chapter2.Usingyourcomputer21
TheTrackPointpointingdeviceconsistsofthefollowingfourcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
TousetheTrackPointpointingdevice,refertothefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Trackpad
Theentiretrackpadissensitivetofingertouchandmovement.Youcanusethetrackpadtoperformallthe
pointing,clicking,andscrollingfunctionsofatraditionalmouse.
22ThinkPadE560pandS5UserGuide
Thetrackpadcanbedividedintotwozonesbyitsfunction:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
Tousethetrackpad,refertothefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Trackpadtouchgestures”onpage23.
Trackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwouldusingatraditionalmouse.Youalsocanusethetrackpad
toperformavarietyoftouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
Chapter2.Usingyourcomputer23
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
ThefollowingsectionintroducessometouchgesturesontheWindows10operatingsystem.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSound➙Mouse.TheMousePropertieswindowisdisplayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
Replacingthecapofpointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.
Note:Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
24ThinkPadE560pandS5UserGuide
Powermanagement
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenabling
youtotakeyourworkwhereveryougo.WithThinkPadbatteries,youwillbeabletoworklongerwithout
beingtiedtoanelectricaloutlet.
Usingtheacpower
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterieschargeautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
•acpoweradapter:Convertsacpowerfornotebookcomputeruse.
•Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtoacpower
Toconnectthecomputertoacpower,dothefollowing:
Attention:Usinganimproperpowercordmightcauseseveredamagetoyourcomputer.
Note:Ensurethatyouperformtheactionsintheorderinwhichtheyarelisted.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Connectthepowercordintoanelectricaloutlet.
Tipsforusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
•Beforeyouchargethebatteries,makesurethattheirtemperatureisatleast10°C(50°F).
•Youcanchargethebatterieswhentheacpoweradapterisconnectedtothecomputer.Youneedto
chargethebatteriesinanyofthefollowingsituations:
Chapter2.Usingyourcomputer25
–WhenthebatteryiconintheWindowsnotificationareashowsalowpercentageofbatterypower
remaining
–Whenthebatterieshavenotbeenusedforalongtime
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteriesofyourcomputer
betweencharges.Becauseofdifferentuserhabitsandneeds,itisdifficulttopredicthowlongabattery
chargewilllast.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork
•Thewayyouuseyourcomputer,forexample:
–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
–Howoftenyouusethewirelessfeatures
Chargingthebattery
Itisrecommendedthatyouchargethebatteryorreplaceitwithachargedbatterywhenthebatterypower
remainingislow.Forexample:
•Whenyoufindthatthepercentageofpowerremainingislow
•Whenthepoweralarmalertsyou
Ifanacoutletisconvenient,plugtheacpoweradapterintoit,andtheninserttheconnectorintothe
computer.Thebatterywillbefullychargedinaboutthreetosixhours.Thechargingtimeisaffectedbythe
batterysizeandthephysicalenvironment.Youcancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.
•Alwaysusepower-savingmodes,suchassleepmodeandhibernationmode.
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
26ThinkPadE560pandS5UserGuide
Formoreinformation,refertothehelpinformationsystemoftheprogram.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toturnoffthepowertothedisplayandmake
thecomputerenterscreenblankmode,right-clickthebattery-gaugeiconinthewindowsnotificationarea
andselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,pressFn+4.
Youalsocanputthecomputerintosleepmodebydoingthefollowing:
–ForWindows7:OpentheStartmenu,clickthearrownexttotheShutdownbutton,andthenclick
Sleepfromthemenudisplayed.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedevices,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenu,clickthearrownexttotheShutdownbutton,andthenclick
Hibernatefromthemenudisplayed.
–ForWindows10:Definewhatthepowerbuttondoesfirst,andthenpressthepowerbuttontoput
thecomputerintohibernationmode.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Toenablethewake-upfunction,dothefollowing:
1.GotoControlPanelandclickSystemandSecurity.
2.ClickAdministrativeTools.
3.ClickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectthecheckboxforWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemoff.Thishelps
conservepower.Toturnoffthewirelessfeatures,pressthewireless-radioscontrolkey.
Handlingthebattery
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother
Chapter2.Usingyourcomputer27
systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemwill
notcharge.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Note:Ifanunauthorizedbatteryisinstalled,thefollowingmessagewillbedisplayed:“Thebatteryinstalled
isnotsupportedbythissystemandwillnotcharge.PleasereplacethebatterywiththecorrectLenovo
batteryforthissystem.”
DANGER
Donotattempttodisassembleormodifythebattery.
Attemptingtodosocancauseanexplosion,orliquidleakagefromthebattery.
AbatteryotherthantheonespecifiedbyLenovo,oradisassembledormodifiedbatteryisnot
coveredbythewarranty.
DANGER
Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatteryawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Storeitinacooldryplace.
•Keepitawayfromchildren.
Thebatteryisaconsumablesupply.Ifyourbatterybeginstodischargetooquickly,replacethebattery
withanewoneofthetyperecommendedbyLenovo.Formoreinformationaboutreplacingthebattery,
contactyourCustomerSupportCenter.
DANGER
Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto“vent”fromthe
batteryorcoin-cellbattery.Ifyourbatteryisdamaged,orifyounoticeanydischargefromyour
batteryorthebuildupofforeignmaterialsonthebatteryleads,stopusingthebatteryandobtaina
replacementfromthebatterymanufacturer.
DANGER
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
28ThinkPadE560pandS5UserGuide
DANGER
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulationsandyourcompany'ssafetystandards.
DANGER
Thereisadangerofanexplosionifthecoin-cellbatteryisincorrectlyplaced.Thelithiumbattery
containslithiumandcanexplodeifitisnotproperlyhandled,ordisposedof.Replaceonlywitha
batteryofthesametype.Toavoidpossibleinjuryordeath,donot:(1)throworimmerseintowater,
(2)allowittoheattomorethan100°C(212°F),or(3)attempttorepairordisassembleit.Disposeof
itasrequiredbylocalordinancesorregulationsandyourcompany'ssafetystandards.
Connectingtothenetwork
YourcomputerhasoneormorenetworkcardsthatenableyoutoconnectyourcomputertotheInternet
andothernetworkconnections.
Ethernetconnections
Youcanconnectyourcomputertoalocalnetworkorabroadbandconnectionbyusingthebuilt-inEthernet
featureofthecomputer.
DANGER
YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
IntheAirplanemode,allwirelessfeaturesaredisabled.TodisabletheAirplanemodeontheWindows10
operatingsystem,opentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllapps
todisplayallprograms,andclickSettings➙Network&Internet➙Airplanemode.Thenturnoffthe
Airplanemode.
Dependingonthewirelessdevicesinstalledonyourcomputer,youmightbeabletousethefollowing
wirelessnetworks:
•Wireless-LANconnection
•Wireless-WANconnection
•Bluetoothconnection
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardandaconfigurationutilitytohelpyouestablish
wirelessconnectionsandmonitortheconnectionstatus.Thisenablesyoutostayconnectedtoyournetwork
whileyouareattheoffice,inameetingroom,orathome,withnoneedforawiredconnection.
Chapter2.Usingyourcomputer29
Toestablishawireless-LANconnection,dothefollowing:
1.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
2.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Thecomputerautomaticallyconnectstoanavailablewirelessnetworkwhenthelocationchanges.Open
NetworkandSharingCentertomanagemultiplenetworkprofiles.Formoreinformation,refertothe
Windowshelpinformationsystem.
Tipsforusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputerlidtoanangleofslightlymorethan90degrees.
•Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywithaBluetooth
option,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeaturecanbe
degraded.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocanchecktheAccessConnectionsgauge,theAccess
Connectionsstatusicon,ortheAccessConnectionswirelessstatusiconintheWindowsnotificationarea.
AccessConnectionsgauge:
•Powertothewirelessradioisoffornosignal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.To
improvesignalstrength,moveyourcomputerclosertothewirelessaccesspoint.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
ismarginal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
isexcellent.
AccessConnectionsstatusicon:
•Nolocationprofileisactiveornoneexists.
•Currentlocationprofileisdisconnected.
•Currentlocationprofileisconnected.
AccessConnectionswirelessstatusicon
•Powertothewirelessradioisoff.
•Powertothewirelessradioison.Noassociation.
•Powertothewirelessradioison.Nosignal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionisexcellent.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionismarginal.
30ThinkPadE560pandS5UserGuide
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.Toimprove
signalstrength,moveyourcomputerclosertothewirelessaccesspoint.
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesthatareashortdistancefromoneanother.Itiscommonlyusedfor
connectingperipheraldevicestoacomputer,transferringdatabetweenhand-helddevicesandapersonal
computer,orremotelycontrollingandcommunicatingwithdevicessuchasmobilephones.
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywitha
Bluetoothoption,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeature
canbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:Pressthewireless-radioscontrolkeyandturnontheBluetoothfeature.
•ForWindows10:Dooneofthefollowing:
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettings➙Devices➙Bluetooth.TurnontheBluetoothfeature.
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettings➙Network&Internet➙Airplanemode.Turnonthe
Bluetoothfeature.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystemandtheBluetoothhelpinformation
system.
Usinganexternaldisplay
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.Thistopicintroduceshowtoconnectanexternaldisplay,choosedisplaymodes,andchange
displaysettings.
Yourcomputersupportsupto4096x2304videoresolution,withanexternaldisplayconnectedtothe
HDMIconnector.
Formoreinformationabouttheexternaldisplay,refertothemanualsprovidedwithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.ThewireddisplaycanbeconnectedtotheHDMIby
acable.ThewirelessdisplaycanbeaddedthroughtheWi-DiorMiracastfunction.
•Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe
HDMIconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
Chapter2.Usingyourcomputer31
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,dothefollowing:
–ForWindows7:Right-clickonthedesktop,andthenclickScreenresolution➙Detect.
–ForWindows10:Right-clickonthedesktop,andthenclickDisplaysettings➙Detect.
•Connectingawirelessdisplay
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Wi-DiorMiracastfeature.
–ForWindows7:StarttheIntel®Wi-Diprogram.Selectthedesiredwirelessdisplayinthelistand
followtheinstructionsonthescreen.
–ForWindows10:Dooneofthefollowing:
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–Clicktheactioncentericononthetaskbar.ClickConnect.Selectthedesiredwirelessdisplay
andfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
Note:IfyoushowDOSorprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemain
displayshowsthevideooutput.
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenresolutionorDisplaysettings.
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
32ThinkPadE560pandS5UserGuide
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Speakers
•Microphones
•Audioconnector,3.5mm(0.14inch)indiameter
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•CompliantwithIntelHighDefinitionAudio
•PlaybackofMusicalInstrumentDigitalInterface(MIDI)andMovingPictureExpertsGroupAudioLayer-3
(MP3)files
•Recordingandplaybackofpulse-codemodulation(PCM)andWaveformAudioFileFormat(WAV)files
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowingtableshowswhichfunctionsoftheaudiodevicesattachedtotheconnectorsonyourcomputer.
Table1.Audiofeaturelist
ConnectorHeadsetwitha3.5–mm,
4-poleplug
ConventionalheadphoneConventionalmicrophone
AudioconnectorHeadphoneand
microphonefunctions
supported
Headphonefunction
supported
Notsupported
Configuringforsoundrecording
Toconfigurethemicrophoneforoptimalsoundrecording,usetheSmartAudioprogram.Tostartthe
program,gotoControlPanelandclickHardwareandSound➙SmartAudio.
Usingthecamera
Dependingonthemodel,yourcomputercomeswitha2Dcameraora3Dcamera.The3Dcameraworks
withcertainthird-partyapps,suchasappsprovidedbyIntel.Theperformanceparametersofthe3Dcamera
varydependingontheappyouuse.Tolearnhowtousethe3Dcamerawithaspecificappandtoviewthe
performanceparameters,searchfortherelatedinformationfromtheIntelWebsite.
Tostartthecameraandconfigurethecamerasettings,dothefollowing:
•ForWindows7:OpentheCommunicationsUtilityprogram.
•ForWindows10:OpentheStartmenu,andclickCamerafromtheallappslist.
Whenthecamerastarts,thegreencamera-in-useindicatorturnson.
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousethecamerawithotherprograms,openoneoftheprograms
andstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamerastarts
automaticallyandthegreencamera-in-useindicatorturnson.Formoreinformationaboutusingthecamera
withaprogram,refertothehelpinformationsystemoftheprogram.
Chapter2.Usingyourcomputer33
Configuringcamerasettings
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionson
thescreentoconfigurethecamerasettingsasdesired.
–ClickLenovoSettingsfromtheStartmenu.ThenclickCamera.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
Usingaflashmediacard
Yourcomputerhasonemediacardreaderslot.
Themediacardreaderslotsupportsthefollowingfourtypesofcards:
•MultiMediaCard(MMC)
•SecureDigitaleXtended-Capacity(SDXC)card
•SecureDigital(SD)card
•SecureDigitalHigh-Capacity(SDHC)card
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)featurefor
theSDcard
Attention:Whiletransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyour
computerintosleeporhibernationmodebeforethedatatransfercompletes;otherwise,yourdatacould
becomedamaged.
Insertingaflashmediacard
Attention:Beforeyoustartinstallingaflashmediacard,touchametaltableoragroundedmetalobject.
Thisactionreducesanystaticelectricityfromyourbody.
Toinsertaflashmediacard,dothefollowing:
1.Locatetheappropriatetypeofslotforyourcard.See“Locatingcomputercontrols,connectors,and
indicators”onpage1.
2.Ensurethatthemetalcontactsarefacingdownandpointingtowardtothecardslot.
3.Pressthecardfirmlyintothecardslot.
Iftheplug-and-playfeatureisnotenabled,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
34ThinkPadE560pandS5UserGuide
Removingaflashmediacard
Attention:
•Stopalltheactivitiesinvolvingthecardbeforeremovingit.Otherwise,dataonthecardmightbe
damagedorlost.
•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveaflashmediacard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.
2.Right-clicktheSafelyRemoveHardwareandEjectMediaicon.
3.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.
4.Pressthecardtoejectitfromyourcomputer.
5.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.
Chapter2.Usingyourcomputer35
36ThinkPadE560pandS5UserGuide
Chapter3.Enhancingyourcomputer
Thischaptercontainsthefollowingtopic:
•“FindingThinkPadoptions”onpage37
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicators,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.
YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.
ToshopatLenovo,goto:
http://www.lenovo.com/accessories/services/index.html
©CopyrightLenovo201637
38ThinkPadE560pandS5UserGuide
Chapter4.Youandyourcomputer
Thischaptercontainsthefollowingtopics:
•“Accessibilityandcomfort”onpage39
•“Travelingwithyourcomputer”onpage43
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Lenovoiscommittedtoprovidingthelatestinformationandtechnologytoourcustomerswithdisabilities.
Refertotheaccessibilityinformationthatoutlinesoureffortsinthisarea.See“Accessibilityinformation”
onpage40.
Ergonomicinformation
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Forexample,
adaptingtothesurroundinglightsources,properseating,andtheplacementofyourcomputerhardware,
canhelpyouimproveyourperformanceandachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510-760mm(20-30inches).
Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keepthedisplay
screencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.PressF5orF6
toadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourdesiredposture.
©CopyrightLenovo201639
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,willhelpyoumaintaindesirablelevels
ofcomfortandperformance.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards
andtoprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasytosee,yeteasyonthe
eyes.Ofcourse,anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestionsoneye
fatigueorvisualdiscomfort,consultavision-carespecialistforadvice.
Comfort
Observethefollowingguidelinestoachievegreatercomfortandimproveperformance.
Activesittingandrestbreaks:Thelongeryousitandworkwithyourcomputer,themoreimportantitisto
observeyourworkingposture.Follow“Ergonomicinformation”onpage39andpractice“activesitting”to
avoiddiscomfortassociatedwithyourworkingpostures.Makingminorvoluntaryposturalchangesand
takingshortfrequentworkbreaksarethekeyingredientsforhealthycomputing.Yourcomputerislightand
mobile;youcaneasilyrepositionyourworkingsurfacetoaccommodatemanyposturemodifications.
Workareasetupoptions:Familiarizeyourselfwithallofyourofficefurnituresothatyouknowhowtoadjust
yourworksurface,seat,andotherworktoolstoaccommodateyourpreferencesforcomfort.Ifyourwork
areaisnotinanofficesetting,besuretotakespecialnoteofemployingactivesittingandtakingworkbreaks.
ManyThinkPadproductsolutionsareavailabletohelpyoumodifyandexpandyourcomputertobestsuit
yourneeds.Youcanfindsomeoftheseoptionsathttp://www.lenovo.com/accessories/services/index.html.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
40ThinkPadE560pandS5UserGuide
KeyboardshortcutFunction
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joysick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
Chapter4.Youandyourcomputer41
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage41.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingcomputercontrols,
connectors,andindicators”onpage1.
42ThinkPadE560pandS5UserGuide
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretravelling.
Traveltips
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Althoughitissafetoallowyourcomputertogothroughthex-raymachinesatairportsecuritystations,it
isimportanttokeepyoureyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseinanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
Traveltipsonairplanes
Ifyoucarryyourcomputerintoanairplane,takenoteofthefollowingtips:
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictions
ontheuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.If
necessary,enabletheAirplanemodebeforeboarding.IntheAirplanemode,allwirelessfeaturesare
disabled.ToenabletheAirplanemodeontheWindows10operatingsystem,opentheStartmenuand
clickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayallprograms,andclickSettings➙
Network&Internet➙Airplanemode.ThenturnontheAirplanemode.
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
Travelaccessories
Thefollowingisachecklistofitemstoconsiderpackingwhenyouaregoingtotravel:
•ThinkPadacpoweradapter
•Externalmouse,ifyouareaccustomedtousingone
•Ethernetcable
•Aqualitycarryingcasethatprovidesadequatecushionandprotection
•Externalstoragedevice
Ifyouaretravelingtoanothercountry,youmightwanttoconsideranacpoweradapterforthecountryto
whichyouaretravelling.
Topurchasetravelaccessories,gotohttp://www.lenovo.com/accessories.
Chapter4.Youandyourcomputer43
44ThinkPadE560pandS5UserGuide
Chapter5.Security
Thischaptercontainsthefollowingtopics:
•“Attachingamechanicallock”onpage45
•“Usingpasswords”onpage45
•“Harddisksecurity”onpage50
•“Settingthesecuritychip”onpage50
•“Noticeondeletingdatafromyourinternalstoragedrive”onpage51
•“Usingfirewalls”onpage52
•“Protectingdataagainstviruses”onpage52
Attachingamechanicallock
Youcanattachamechanicallocktoyourcomputer,tohelppreventitfrombeingremovedwithoutyour
permission.
Attachamechanicallocktothekeyholeofthecomputer;thensecurethechainonthelocktoastationary
object.Refertotheinstructionsshippedwiththemechanicallock.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Onceyousetapassword,
apromptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youwillbepromptedtoenterit.
Typingpasswords
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto,typethemasterharddiskpassword
Note:Toreturntotheicon,pressF1again.
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
©CopyrightLenovo201645
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Setting,changing,orremovingapower-onpassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapower-onpassword,dothefollowing:
1.Restartyourcomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetup
program.
2.SelectSecurity➙Password➙Power-onPasswordbyusingthedirectionalkeys.
3.Dependingonyourneed,dooneofthefollowing:
•Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
•Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewpower-onpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandPressEnter.
•Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthe
password,youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohave
thepasswordcanceled.
Supervisorpassword
ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•Ifbothasupervisorpasswordandapower-onpasswordareset,youcandothefollowingonlyifyou
havethesupervisorpassword:
–Changingordeletingthepower-onpassword
–Changingordeletingthesupervisorpassword
–Changingdateandtime
–Specifyingtheminimumlengthforpower-onpasswordandharddiskpassword
–Enablingordisablingthefollowingfeatures:
–WakeonLANandFlashoverLAN
46ThinkPadE560pandS5UserGuide
–LockUEFIBIOSSettings
–Passwordatunattendedboot
–BootDeviceListF12Option
–BootOrderLock
–FlashBIOSUpdatingbyEnd-Users
–Internalnetworkdevice
–Internalwirelessdevice
–InternalBluetoothdevice
–InternalNetworkOptionROM
–Securitymode
Notes:
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
•WhenLockUEFIBIOSSettingsoptionisenabled,allBIOSsettingscannotbechanged.Tochange
thesettings,asupervisorpasswordisrequired.
Setting,changing,orremovingasupervisorpassword
Beforeyoustart,printtheseinstructions.
Onlyasystemadministratorcanset,change,orremoveasupervisorpassword.Toset,change,orremovea
supervisorpassword,dothefollowing:
1.Restartyourcomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetup
program.
2.SelectSecurity➙Password➙SupervisorPasswordbyusingthedirectionalkeys.
3.Dependingonyourneeds,dooneofthefollowing:
•Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
•Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewsupervisorpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandpressEnter.
•Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Thenexttimeyouopenthe
ThinkPadSetupprogram,youwillbepromptedtotypeyoursupervisorpasswordtoproceed.Ifyouforget
yoursupervisorpassword,Lenovocannotresetyourpassword.YoumusttakeyourcomputertoaLenovo
reselleroraLenovomarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseis
required,andafeewillbechargedforpartsandservice.
Chapter5.Security47
Harddiskpasswords
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredontheharddiskdrive:
•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsontheharddiskdrive.
•Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
isusuallysetandusedbyasystemadministrator.Itenablestheadministratortoaccessanyharddisk
driveinasystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignsauser
passwordforeachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,but
theadministratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Settingaharddiskpassword
Beforeyoustart,printtheseinstructions.
Tosetaharddiskpassword,dothefollowing:
1.Restartyourcomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetup
program.
2.SelectSecurity➙Password➙Harddisk1Passwordbyusingthedirectionalkeys.
3.Apasswordwindowisdisplayed.YouarepromptedtoselectUserorUser+Master.SelectUserif
youwanttosetonlyoneharddiskpassword.SelectUser+Masterifyouwanttosetauserharddisk
passwordandamasterharddiskpassword,forexampleifyouareanadministratororasupervisor.
•IfyouselectUser,dothefollowing:
a.Whenawindowfortypingthenewpasswordopens,typeyournewpasswordintheEnterNew
PasswordfieldandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordyoujustenteredandpressEnter.
•IfyouselectUser+Master,dothefollowing:
a.First,setauserharddiskpassword.Whenamessagewindowpromptsyoutosettheuserhard
diskpassword,pressEntertocontinue.TypeyournewuserharddiskpasswordintheEnter
NewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
b.Then,setamasterharddiskpassword.Whenamessagewindowpromptsyoutosetthemaster
harddiskpassword.PressEntertocontinue.Typeyournewmasterharddiskpasswordinthe
EnterNewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Thenexttimeyouturnonyourcomputer,typetheuserormasterharddiskpasswordtostartyourcomputer
andaccesstheoperatingsystem.
Changingorremovingaharddiskpassword
Tochangeorremovetheharddiskpassword,dothefollowing:
•IfyouareinUser+Masterharddiskmode,youcanselecteitherUserHDPorMasterHDPtochange
thepassword,dependingonyourneeds.
48ThinkPadE560pandS5UserGuide
–IfyouselectUserHDPmode,followthefollowingstepstochangetheuserharddiskpassword:
1.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethe
passwordintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpassword
ischanged.
Note:TheharddiskpasswordcannotberemovedinUserHDPmode.
–IfyouselectMasterHDPmode,followthefollowingstepstochangethemasterharddiskpassword:
1.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewmasterharddiskpasswordintheEnterNewPasswordfieldandpressEnter;then
retypethenewpasswordyoujustenteredintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEntertocontinue.Themasterharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,boththeuserandmasterharddiskpasswordsareremoved.
•IfyouareinUserharddiskmode,followthefollowingstepstochangetheuserharddiskpassword:
1.Followsteps1through7in“Settingaharddiskpassword”onpage48,typingyourpasswordtoget
accesstotheThinkPadSetupprogram.
2.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
3.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethenew
passwordintheConfirmNewPasswordfieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,theuserharddiskpasswordisremoved.
Tipsonusingtheharddiskpasswords
•YoucansettheminimumlengthofaharddiskpasswordthroughtheSecuritymenu.
•Ifyousetaharddiskpasswordofoversevencharacters,theharddiskdrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
harddiskdriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethan
sevencharacters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromtheharddisk
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethehard
diskdrivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.
Chapter5.Security49
Harddisksecurity
Toprotectpasswordsfromunauthorizedsecurityattacks,refertothefollowingtipstomaximizesecurity:
•Setapower-onpasswordaswellasaharddiskpasswordforyourinternalstoragedrive.Refertothe
proceduresin“Power-onpassword”onpage45and“Harddiskpasswords”onpage48.Forsecurity,
alongerpasswordisrecommended.
•UsethesecuritychiptoprovidereliablesecurityfortheUEFIBIOS.Referto“Settingthesecuritychip”
onpage50.
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,besuretoprotectthecontentsofyour
computermemoryfromunauthorizedaccessesbyuseofdriveencryptionsoftware,suchasMicrosoft
WindowsBitLocker®DriveEncryption.See“UsingWindowsBitLockerDriveEncryption”onpage50.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
referto“Noticeondeletingdatafromyourinternalstoragedrive”onpage51.
TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryptionisanintegralsecurityfeatureofsomeeditionsoftheWindows
operatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyourcomputer,even
ifyourcomputerislostorstolen.BitLockerworksbyencryptingalluserandsystemfiles,includingthe
swapandhibernationfiles.
BitLockerusesaTrustedPlatformModuletoprovideenhancedprotectionforyourdataandtoensureearly
bootcomponentintegrity.AcompatibleTPMisdefinedasaV1.2TPM.
TochecktheBitLockerstatus,gotoControlPanel,andclickSystemandSecurity➙BitLockerDrive
Encryption.
FormoreinformationaboutWindowsBitLockerDriveEncryption,seethehelpinformationsystemofthe
Windowsoperatingsystem,orsearchfor“MicrosoftWindowsBitLockerDriveEncryptionStep-by-Step
Guide”ontheMicrosoftWebsite.
DiskEncryptionharddiskdriveandEncryptionsolid-statedrive
SomemodelscontaintheDiskEncryptionharddiskdriveorEncryptionsolid-statedrive.Thisfeaturehelps
toprotectyourcomputeragainstsecurityattacksonmedia,NANDflash,ordevicecontrollersbyuseofa
hardwareencryptionchip.Fortheefficientuseoftheencryptionfeature,setaharddiskpasswordforthe
internalstoragedevice.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecurity
chip,acryptographicmicroprocessor.Withthesecuritychip,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
50ThinkPadE560pandS5UserGuide
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonyourcomputeragain.
2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
3.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
4.PressEnter.TheSecurityChipsubmenuopens.
5.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
6.Setotheritemsthatyouwanttoset.
7.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Notes:
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•Ifthesecuritychipisinactiveordisabled,theClearSecurityChipoptionwillnotbedisplayed.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Noticeondeletingdatafromyourinternalstoragedrive
Someofthedatastoredontheinternalstoragedrivemightbesensitive.Handingyourcomputeroverto
someoneelsewithoutdeletingtheloadedsoftware,suchasoperatingsystemsandapplicationsoftware,
mightevenviolatelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyou
disposeof,sell,orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Deletethedata.
•Formatyourstoragedrive,usingthesoftwareforinitializingit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.In
otherwords,thedataretrievalprocessingisdisabledunderanoperatingsystemsuchasWindows.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonthestoragedriveforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromthestoragedrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingthestorage
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.Fordisposingofdataontheharddiskdrive,Lenovo
providestheSecureDataDisposal™tool.Gotohttp://www.lenovo.com/supporttodownloadthesetools.
Chapter5.Security51
IfanEncryptionsolid-statedriveoraDiskEncryptionharddiskdriveoraDiskEncryptionhybriddriveis
supportedandinstalledinyourcomputer,youcanlogicallydisposeofallthedataonthedriveinashort
timebyerasingthecryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbut
remainsonthedrive;however,itcannotbedecryptedwithouttheoldkey.Thisfeatureisalsoavailablewith
theDriveEraseUtilityforResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,refertothehelpinformationsystemthat
comeswiththeprogram.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramsoyoucandetectandeliminateviruses.The
antivirusprogramisdesignedtohelpyoudetectandeliminateviruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpinformationsystemof
yourantivirussoftware.
52ThinkPadE560pandS5UserGuide
Chapter6.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
•“Installinganewoperatingsystem”onpage53
•“Installingdevicedrivers”onpage55
•“UsingtheThinkPadSetupprogram”onpage55
•“Usingsystemmanagement”onpage69
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourharddiskdriveor
solid-statedrive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.CopyallthesubdirectoriesandfilesintheC:\SWTOOLSdirectorytoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareintheC:\SWTOOLS\OSFIXESdirectory.
•ThedevicedriversareintheC:\SWTOOLS\DRIVERSdirectory.
•ThepreinstalledprogramsareintheC:\SWTOOLS\APPSdirectory.
2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage55.
3.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
4.PressF10toexittheThinkPadSetupprogram.
5.InserttheWindows7operatingsysteminstallationDVDintotheopticaldrive,andrestartthecomputer.
Note:IfyouarestartingtheinstallationDVDimagefromanexternalUSBdevice,doadditional
configurationsbeforeyoustart.Formoreinformation,goto:
http://www.lenovo.com/support/installwin7viausb3
6.RestoretheC:\SWTOOLSdirectorythatyoubackedupbeforeinstallingtheWindows7operatingsystem.
7.Installthedevicedrivers.See“Installingdevicedrivers”onpage55.
8.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesintheC:\SWTOOLS\OSFIXES\
directory.Formoreinformation,gototheMicrosoftKnowledgeBasehomepageat:
http://support.microsoft.com/
9.Installtheregistrypatches,forexampletheEnablingWakeonLANfromStandbyforENERGYSTAR
patch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat:
http://www.lenovo.com/support
©CopyrightLenovo201653
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
InstallingtheWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows10operatingsystem,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage55.
2.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
3.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexampleUSBHDD.
4.PresstheF10keytoexittheThinkPadSetupprogram.
5.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer,andrestart
thecomputer.
6.Installthedevicedriversandnecessaryprograms.See“Installingdevicedrivers”onpage55.
7.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
8.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage13.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
54ThinkPadE560pandS5UserGuide
ItalyITUnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriveristheprogramthatoperatesaparticularhardwaredeviceofthecomputer.Ifadevicedoes
notperformwelloryouinstallanewdevice,youneedtoinstallorupdatethecorrespondingdevicedriver.
Forexample,ifyouusetheWindows7operatingsystem,tousetheUSB3.0connector,youneedto
downloadandinstalltheUSB3.0driver.
Todownloadthelatestdevicedrivers,dothefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selectyourproductnametoviewallthedevicedriversforyourcomputer.
3.Selectthedevicedriversyouthatyouneed,andfollowtheinstructionsonthescreen.
Attention:DonotdownloadthedevicedriversfromtheWindowsUpdateWeb.Alwaysdownloadthedevice
driversfrom:
http://www.lenovo.com/ThinkPadDrivers
IfyouusetheWindows7operatingsystem,youalsocanfindthedevicedriversintheC:\SWTOOLS\DRIVERS
directoryonyourstoragedrive.Formoreinformation,see“Reinstallingpreinstalledprogramsanddevice
drivers”onpage99.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectvarioussetupconfigurationsforyourcomputerthrough
configuringtheBIOS.
ToconfiguretheBIOSofyourcomputer,dothefollowing:
1.Turnonthecomputer.WhentheThinkPadlogoisdisplayed,pressF1.TheThinkPadSetupprogram
starts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.For
moreinformation,referto“Usingpasswords”onpage45.
2.Usethecursorkeystoselectatab;orusethecursorkeystolocateanitemandpressEntertoselectit.
Thenasubmenuisdisplayed.
Note:Somemenuitemsaredisplayedonlyifthecomputersupportsthecorrespondingfeatures.
3.Setthevalueofanitembydoingoneofthefollowing:
•PresstheF6keytochangetoahighervalue.
•PresstheF5keytochangetoalowervalue.
Note:Defaultvaluesareinboldface.
4.Tochangeotherconfigurations,presstheEsckeytoexitthesubmenuandreturntotheparentmenu.
5.Whenyoucompletetheconfiguration,presstheF10keytosaveandexit.Youalsocanselectthe
RestarttabintheThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
Note:YoucanpresstheF9keytorestoretothedefaultsettings.
Chapter6.Advancedconfiguration55
Mainmenu
WhenyouentertheThinkPadSetupprogram,youwillfirstseetheMainmenuasfollows:
•UEFIBIOSVersion
•UEFIBIOSDate(Year-Month-Day)
•EmbeddedControllerVersion
•MEFirmwareVersion(availableonmodelswithanIntelCPU)
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetTag
•CPUType
•CPUSpeed
•Installedmemory
•UUID
•MACaddress(InternalLAN)
•PreinstalledOSLicense
•UEFISecureBoot
•OA3ID(availableonWindows10basedmodels)
•OA2
Configmenu
Tochangetheconfigurationofyourcomputer,selecttheConfigtabfromtheThinkPadSetupmenu.
ThefollowingtableliststheConfigmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
Table2.Configmenuitems
MenuitemSubmenuitemSelectionComments
WakeOnLAN•Disabled
•ACOnly
•ACandBattery
Enablethecomputerto
poweronwhentheEthernet
controllerreceivesamagic
packet(aspecialnetwork
message).
IfyouselectACOnly,Wake
onLANisenabledonly
whentheacpoweradapter
isattached.
IfyouselectACand
Battery,WakeonLANis
enabledwithanypower
sources.
Notes:
Network
56ThinkPadE560pandS5UserGuide
Table2.Configmenuitems(continued)
MenuitemSubmenuitemSelectionComments
•Themagicpackettype
WakeonLANrequires
acpower.
•TheWakeonLAN
functiondoesnot
workwhenaharddisk
passwordisset.
EthernetLANOptionROM
(forLegacyOnlyboot
modeorBothwithLegacy
first)
•Disabled
•Enabled
LoadstheEthernetLAN
OptionROMtoenable
startupfromanintegrated
networkdevice.
UEFIIPv4NetworkStack
(forUEFIOnlybootmode
orBothwithUEFIfirst)
•Disabled
•Enabled
EnableordisableInternet
ProtocolVersion4(IPv4)
networkstackfortheUEFI
environment.
UEFIIPv6NetworkStack
(forUEFIOnlybootmode
orBothwithUEFIfirst)
•Disabled
•Enabled
EnableordisableInternet
ProtocolVersion6(IPv6)
networkstackforUEFI
environment.
UEFIPXEBootPriority
(forBothwithUEFIfirst
bootmode,andIPv6
andIPv4stacksareboth
enabled.)
•IPv6First
•IPv4First
Selectnetworkstack
priorityforUEFIPXEboot.
USBUEFIBIOSSupport•Disabled
•Enabled
Enablesordisablesboot
supportforUSBstorage
devices.
AlwaysOnUSB•Disabled
•Enabled
IfyouselectDisabled,
theexternalUSBdevices
cannotbechargedthrough
USBconnectors.
USB
–ChargeinBatteryMode•Disabled
•Enabled
IfyouselectEnabled,the
externalUSBdevicescan
bechargedthroughUSB
connectorsevenwhen
systemisinhibernation
orpower-offmodeandin
batterymode.
FnandCtrlKeyswap•Disabled
•Enabled
EnableexchangesofFn
andCtrlkeyactionatthe
bottom-leftofthekeyboard.
Disabled:FnkeyandCtrl
keybehaviorisasprinted
onthekeyboard.
Enabled:Fnkeyworksas
Ctrlkey.Ctrlkeyworksas
Fnkey.
Keyboard/Mouse
Chapter6.Advancedconfiguration57
Table2.Configmenuitems(continued)
MenuitemSubmenuitemSelectionComments
F1–F12asprimaryfunction•Disabled
•Enabled
EnabletheF1-F12function
orthespecialfunction
printedasanicononeach
keyastheprimaryfunction.
Enabled:Executesthe
F1-F12function.
Disabled:Executesthe
specialfunction.
Totemporarilyswitchthe
abovetwooptions,press
Fn+EsctoenableFnLock.
TheFnLockindicatorison
whenFnLockisenabled.
FnStickykey•Disabled
•Enabled
Whentheoptionisenabled,
youcanpresstheFnkey
tokeepitinapressed
condition;thenpressthe
desiredfunctionkey.The
actionisequivalentto
pressingtherequiredkey
simultaneouslywiththeFn
key.Whenyoupressthe
Fnkeytwice,thestateis
lockeduntilyoupressthe
Fnkeyagain.
BootDisplayDevice•ThinkPadLCD
•HDMI
Selectthedisplaydevice
thatistobeactivatedat
boottime.Thisselection
iseffectiveforboottime,
passwordprompt,and
ThinkPadSetup.
TotalGraphicsMemory•256MB
•512MB
Allocatetotalmemory
whichIntelinternalgraphics
deviceshares.
Ifyouselect512MB,the
maximumusablememory
mightbereducedonthe
32-bitoperatingsystem.
Note:Thissubmenuis
availableonmodelswithan
IntelCPU.
Display
BootTimeExtension•Disabled
•1second
•2seconds
•3seconds
•5seconds
•10seconds
Thisoptiondefinesthe
amountoftimetoextend
thebootprocess,in
seconds.
Thesystemcannotdetect
someexternalmonitors
duringbootbecausethey
needafewsecondstobe
ready.Trythisoptionifthe
58ThinkPadE560pandS5UserGuide
Table2.Configmenuitems(continued)
MenuitemSubmenuitemSelectionComments
monitorbeinguseddoes
notdisplaythebootscreen.
Note:Thissubmenuis
availableonmodelswithan
IntelCPU.
IntelSpeedStep®
technology
•Disabled
•Enabled
SelectthemodeofIntel
SpeedSteptechnologyat
runtime.
•Maximum
Performance:Always
highestspeed
•BatteryOptimized:
Alwayslowestspeed
•Disabled:Noruntime
support,lowestspeed
Note:Thissubmenuis
availableonmodelswithan
IntelCPU.
AdaptiveThermal
Management
SchemeforAC
•MaximizePerformance
•Balanced
SchemeforBattery
•MaximizePerformance
•Balanced
CPUPowerManagement•Disabled
•Enabled
Enableordisablethe
power-savingfeaturethat
stopsthemicroprocessor
clockautomaticallywhen
therearenocomputer
activities.Normally,itisnot
necessarytochangethe
setting.
Power
DisableBuilt-inBattery•Yes
•No
Temporarydisablebattery
forservicingthesystem.
Afterselectingthisitem,the
systemwillbeautomatically
poweredoff,thenready
tobeserviced.Note:the
batterywillbeautomatically
enabledwhentheAC
adapterisreconected.
Chapter6.Advancedconfiguration59
Table2.Configmenuitems(continued)
MenuitemSubmenuitemSelectionComments
PasswordBeep•Disabled
•Enabled
Enablethisoptiontohave
abeepsoundwhenthe
systemiswaitingfora
power-on,harddisk,or
supervisorpassword.
Differentbeepswillsound
whentheenteredpassword
matchesordoesnotmatch
theconfiguredpassword.
BeepandAlarm
KeyboardBeep•Disabled
•Enabled
Enablethisoptionto
haveabeepsound
whenunmanageablekey
combinationarepressed.
DateandTimemenu
Tochangethedateortimeofyourcomputer,selecttheDate/TimetabfromtheThinkPadSetupmenu.
Thendothefollowing:
1.UsethecursorkeystoselectSystemDateorSystemTime.
2.Typeadateortime.
Securitymenu
Tochangethesecuritysettingsofyourcomputer,selecttheSecuritytabfromtheThinkPadSetupmenu.
ThefollowingtableliststheSecuritymenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
Table3.Securitymenuitems
MenuitemSubmenuitemSelectionComments
SupervisorPassword•Disabled
•Enabled
Referto“Supervisor
password”onpage46.
LockUEFIBIOSSettings•Disabled
•Enabled
Enableordisablethe
functionthatprotects
itemsinThinkPadSetup
frombeingchangedbya
userwhodoesnothave
thesupervisorpassword.
Bydefault,thisissetto
Disabled.Ifyousetthe
supervisorpasswordand
enablethisfunction,noone
butyoucanchangeitems
intheThinkPadSetup
program.
PasswordatUnattended
boot
•Disabled
•Enabled
Ifyouselectandenable
Passwordatunattended
boot,apasswordprompt
isdisplayedwhenthe
Password
60ThinkPadE560pandS5UserGuide
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemSelectionComments
computeristurnedon,
fromeitherapower-off
stateorhibernationstate.
IfyouselectDisabled,
nopasswordpromptis
displayed;thecomputer
goesaheadandloads
theoperatingsystem.
Topreventunauthorized
access,settheuser
authenticationonthe
operatingsystem.
PasswordatRestart•Disabled
•Enabled
Ifyouselectandenable
Passwordatrestart,
apasswordpromptis
displayedwhenyourestart
thecomputer.Ifyouselect
Disabled,nopassword
promptisdisplayed;the
computergoesaheadand
loadstheoperatingsystem.
Topreventunauthorized
access,settheuser
authenticationonthe
operatingsystem.
PasswordatBootDevice
List
•Disabled
•Enabled
Ifthesecuritypassword
isset,thisoptionisused
tospecifywhetherthe
Securitypasswordmustbe
enteredtodisplaytheF12
bootdevicelist.
SelectEnabledtoprompt
forthesecuritypassword.
SelectDisabledtoproceed
withoutanyuseraction
required.
PasswordCountExceeded
Error
•Disabled
•Enabled
SelectEnabledtoshow
thePOST0199errorand
promptfortheSecurity
password.
SelectDisabledtohide
thePOST0199errorand
proceedwithoutanyuser
actionrequired.
SetMinimumLength•Disabled
•xcharacters
(4≤x≤12)
Specifyaminimumlength
forpower-onpassword
andharddiskpasswords.
Ifyousetthesupervisor
passwordandspecify
aminimumlengthfor
passwords,noonebutyou
canchangethelength.
Chapter6.Advancedconfiguration61
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemSelectionComments
Power-OnPassword•Disabled
•Enabled
Referto“Power-on
password”onpage45.
HardDiskXPassword•Disabled
•Enabled
Referto“Harddisk
passwords”onpage
48.
SecurityChipSelection•DiscreteTPM
•IntelPTT
IfyouselectDiscreteTPM,
youcanuseadiscreteTPM
chipwithTPM1.2mode.
IfyouselectIntelPTT,
youcanuseIntelPlatform
Trustedtechnology(PTT)
withTPM2.0mode.
IfyouchangefromIntel
PTTtoDiscreteTPM,a
messagepopsupthatall
encryptionkeyswillbe
clearedinthesecuritychip.
Ifyouwanttocontinue,
selectY es.
IfyouchangefromDiscrete
TPMtoIntelPTT,a
messagepopsupthatall
encryptionkeyswillbe
clearedinthesecuritychip.
IntelAMTandIntelTXTare
disabledwhenthesecurity
chipissettoIntelPTT.
Ifyouwanttocontinue,
selectY es.
Notes:
•Thissubmenuis
availableonmodels
withanIntelCPU.
•DiscreteTPMis
displayedonlywhen
adiscreteTPMchipis
available.
•IntelPTTcanbeused
withtheWindows8or
lateroperatingsystem.
•Active
•Inactive
•Disabled
IfyouselectActive,the
securitychipisfunctional.
IfyouselectInactive,the
securitychipisvisible,
butitisnotfunctional.If
youselectDisabled,the
securitychipishiddenand
itisnotfunctional.
Note:Thisitemisdisplayed
whenSecurityChip
SecurityChip
SecurityChip
62ThinkPadE560pandS5UserGuide
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemSelectionComments
SelectionissettoDiscrete
TPM.
•Enabled
•Disabled
IfyouselectEnabled,the
securitychipisfunctional.
IfyouselectDisabled,the
securitychipishiddenand
itisnotfunctional.
Note:Thisitemisdisplayed
whenSecurityChip
SelectionissettoIntel
PTT.
ClearSecurityChip•EnterCleartheencryptionkey.
Note:Thisitemisdisplayed
onlyifyouhaveselected
ActiveorEnabledforthe
SecurityChipoption.
IntelTXTFeature
*UnselectablewhenIntel
PTTisenabled.
•Disabled
•Enabled
EnableordisableIntel
TrustedExecution
Technology.
Notes:
•Thisitemisavailable
onmodelswithanIntel
CPU.
•Thisitemisdisplayed
onlyifyouhaveselected
ActiveorEnabled
fortheSecurityChip
option.
•Thisitemissetto
DisabledwhenIntelPTT
isenabled.
PhysicalPresencefor
Provisioning
•Disabled
•Enabled
Thisoptionenablesor
disablestheconfirmation
messagewhenyouchange
thesettingsofthesecurity
chip.
PhysicalPresenceforClear•Disabled
•Enabled
Thisoptionenablesor
disablestheconfirmation
messagewhenyouclear
thesecuritychip.
Chapter6.Advancedconfiguration63
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemSelectionComments
FlashBIOSUpdatingby
End-Users
•Disabled
•Enabled
IfyouselectEnabled,
alluserscanupdatethe
UEFIBIOS.Ifyouselect
Disabled,onlytheperson
whoknowsthesupervisor
passwordcanupdatethe
UEFIBIOS.
UEFIBIOSUpdateOption
SecureRollBackPrevention•Disabled
•Enabled
IfyouselectDisabled,
youcanflashtoanearlier
versionoftheUEFIBIOS.
IfyouselectEnabled,you
cannotflashtoanearlier
versionoftheUEFIBIOS.
Note:Thisitemissetas
Disabledbydefaultwhen
theOSOptimizedDefaults
ontheRestartmenuisset
asDisabled.Thisitemis
setasEnabledbydefault
whentheOSOptimized
DefaultsissetasEnabled.
MemoryProtectionExecutionPrevention•Disabled
•Enabled
Somecomputerviruses
andwormscausememory
bufferstooverflowby
runningcodewhereonly
dataisallowed.Ifthe
DataExecutionPrevention
featurecanbeusedwith
youroperatingsystem,then
byselectingEnabledyou
canprotectyourcomputer
againstattacksbysuch
virusesandworms.Ifafter
choosingEnabledyoufind
thataprogramdoesnotrun
correctly,selectDisabled
andresetthesetting.
IntelVirtualization
Technology
•Disabled
•Enabled
IfyouselectEnabled,a
VirtualMachineMonitor
(VMM)canutilizethe
additionalhardware
capabilitiesprovidedby
VirtualizationTechnology.
Note:Thissubmenuis
availableonmodelswithan
IntelCPU.
Virtualization
IntelVT-dFeature•Disabled
•Enabled
IntelVT-disIntel
VirtualizationTechnology
forDirectedI/O.When
enabled,aVMMcanutilize
theplatforminfrastructure
forI/Ovirtualization.
64ThinkPadE560pandS5UserGuide
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemSelectionComments
Note:Thissubmenuis
availableonmodelswithan
IntelCPU.
EthernetLAN•Disabled
•Enabled
IfyouselectEnabled,you
canusetheEthernetLAN
device.
WirelessLAN•Disabled
•Enabled
IfyouselectEnabled,
youcanusewirelessLAN
devices.
Bluetooth•Disabled
•Enabled
IfyouselectEnabled,you
canuseBluetoothdevices.
USBPort•Disabled
•Enabled
IfyouselectEnabled,you
canuseUSBconnectors.
MemoryCardSlot•Disabled
•Enabled
IfyouselectEnabled,you
canusethememorycard
slots.
IntegratedCamera•Disabled
•Enabled
IfyouselectEnabled,you
canusetheintegrated
camera.
I/OPortAccess
Microphone•Disabled
•Enabled
IfyouselectEnabled,you
canusethemicrophones
(internal,external,or
line-in).
Anti-TheftComputraceModule
Activation
•Disabled
•Enabled
•PermanentlyDisabled
EnableordisabletheUEFI
BIOSinterfacetoactivate
thecomputracemodule.
Computraceisanoptional
monitoringservicefrom
AbsoluteSoftware.
Note:Ifyousetthe
Computracemodule
activationtoPermanently
Disabled,youwillbe
unabletoenablethis
settingagain.
SecureBoot•Disabled
•Enabled
Enableordisablethe
UEFISecureBootfeature.
SelectEnabletoprevent
unauthorizedoperating
systemsfromrunningat
boottime.SelectDisabled
toallowanyoperating
systemstorunatboot
time.
Note:ToenableSecure
Boot,youneedtosetthe
startupsettingasUEFI
OnlyandsetCSMSupport
asNo.
SecureBoot
Chapter6.Advancedconfiguration65
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemSelectionComments
PlatformMode•SetupMode
•UserMode
Specifythesystem
operatingmode.
SecureBootMode•StandardMode
•CustomMode
Specifythesystem
operatingmode.
ResettoSetupMode•Yes
•No
Thisoptionisusedtoclear
thecurrentplatformkey
andputthesysteminto
SetupMode.Youcan
installyourownplatform
keyandcustomizethe
SecureBootsignature
databasesinSetupMode.
SecureBootmodewillbe
settoCustomMode.
RestoreFactoryKeys•Yes
•No
Thisoptionisusedto
restoreallkeysand
certificatesinSecure
Bootdatabasestofactory
defaults.Anycustomized
SecureBootsettings
willbeerased,andthe
defaultplatformkeywillbe
re-establishedalongwith
theoriginalsignature
databasesincluding
certificatefortheWindows
10operatingsystems.
ClearAllSecureBootKeys•Yes
•No
Thisoptionisusedtoclear
allkeysandcertificatesin
SecureBootdatabases.
Youcaninstallyourown
keysandcertificatesafter
selectingthisoption.
InternalDeviceAccessInternalStorageTamper
Detection
•Disabled
•Enabled
IfyouselectEnabled,
removinganyinternal
storagedevicewhenyour
computerisinsleepmode
willbedetected.Ifyou
removetheinternalstorage
devicewhilethecomputer
isinsleepmode,the
computerwillshutdown
whenyouwakeitup,and
anyunsaveddatawillbe
lost.
Startupmenu
Tochangethestartupsettingsofyourcomputer,selecttheStartuptabfromtheThinkPadSetupmenu.
Attention:
•Afteryouchangethestartupsequence,ensurethatyouselectacorrectdeviceduringacopy,asave,ora
formatoperation.Otherwiseyourdatamightbeerasedoroverwritten.
66ThinkPadE560pandS5UserGuide
•IfyouareusingtheBitLockerdriveencryption,donotchangethestartupsequence.BitLockerdrive
encryptionlocksthecomputerfromstartingoncedetectsthechangeofstartupsequence.
Tochangethestartupsequencetemporarilysothatthecomputerstartsfromadesireddrive,dothefollowing:
1.Restartthecomputer.WhentheThinkPadlogoisdisplayed,presstheF12key.
2.Selectthedevicethatyouwantthecomputertostartfrom.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
ThefollowingtableliststheStartupmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.
Table4.Startupmenuitems
MenuitemSelectionComments
BootSelectthebootdevicewhenyou
pressthepowerbuttontoturnonthe
computer.
NetworkBootSelectthebootdevicewhenthe
computerwakesfromLAN.IfWake
OnLANisenabled,anetwork
administratorcanturnonallofthe
computersinaLANremotelybyuse
ofnetworkmanagementsoftware.
UEFI/LegacyBoot•Both
•UEFIOnly
•LegacyOnly
UEFI/LegacyBootPriority
•UEFIFirst
•LegacyFirst
CSMSupport(forUEFIOnly)
•No
•Y es
Selectsystembootcapability.
•Both:Selectpriorityofboot
optionsbetweenUEFIandLegacy.
•UEFIOnly:Thecomputerwillstart
fromtheUEFI-enabledoperating
system.
•LegacyOnly:Thecomputerwill
bootfromanyoperatingsystem
otherthantheUEFI-enabledone.
Note:IfyouselectUEFIOnly,the
computercannotstartfromthe
bootabledevicesthatdonothavethe
UEFI-enabledoperatingsystem.
CompatibilitySupportModule(CSM)
isrequiredforstartingthelegacy
operatingsystem.IfyouselectUEFI
Only,CSMSupportisselectable.
ForBothorLegacyOnlymode,CSM
Supportisnotselectable.
Chapter6.Advancedconfiguration67
Table4.Startupmenuitems(continued)
MenuitemSelectionComments
BootMode•Quick
•Diagnostics
ScreenduringthePOST:
•Quick:TheThinkPadLogoscreen
isdisplayed.
•Diagnostics:Testmessagesare
displayed.
Note:YoucanalsoenterDiagnostic
modebypressingEscduringPOST.
OptionKeyDisplay•Disabled
•Enabled
IfyouselectDisabled,thenthe
message“Tointerruptnormalstartup,
pressEnter”isnotdisplayedduring
thePOST.
BootDeviceListF12Option•Disabled
•Enabled
IfyouselectEnabled,theF12key
isrecognizedandtheBootMenu
windowisdisplayed.
BootOrderLock•Disabled
•Enabled
IfyouselectDisabled,yourcomputer
willbootusingthedefaultpriority.If
youselectEnabled,yourcomputer
willbootusingthepriorityyouhave
customized.
Restartmenu
ToexittheThinkPadSetupprogramandrestartthecomputer,selectRestartfromtheThinkPadSetupmenu.
Thefollowingsubmenuitemsaredisplayed:
•ExitSavingChanges:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults:Restoretothefactorydefaultsettings.
Note:EnableOSOptimizedDefaultstomeettheWindows10certificationrequirement.Whenyou
changethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,UEFI/Legacy
Boot,SecureBoot,andSecureRollBackPrevention.
•DiscardChanges:Discardthechanges.
•SaveChanges:Savethechanges.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdateopticaldiscoraflashupdate
programrunningintheWindowsenvironment.Whenyouinstallanewprogram,adevicedriver,orhardware,
youmightbeinformedtoupdatetheUEFIBIOS.
ForinstructionsonhowtoupdatetheUEFIBIOS,goto:
http://www.lenovo.com/ThinkPadDrivers
68ThinkPadE560pandS5UserGuide
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownasTotalCostofOwnership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingaharddiskdrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.7.1.SMBIOSprovidesinformationaboutthehardwarecomponentsof
yourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedeviceson
thesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenablingthe
computertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXErequires.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
Chapter6.Advancedconfiguration69
70ThinkPadE560pandS5UserGuide
Chapter7.Preventingproblems
Thischaptercontainsthefollowingtopics:
•“Generaltipsforpreventingproblems”onpage71
•“Makingsuredevicedriversareup-to-date”onpage72
•“Takingcareofyourcomputer”onpage73
Generaltipsforpreventingproblems
•Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.
Tochecktheharddiskdrivecapacity,dothefollowing:
–Windows7:OpentheStartmenuandclickComputer.
–Windows10:OpentheFileExplorerandclickThisPC.
•Emptyyourrecyclebinonaregularbasis.
•Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youalsomightwanttolookforprogramduplicationoroverlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter9“Recoveryoverview”onpage95.
•UpdatedevicedriversandtheUEFIBIOSwhenneeded.
•Profileyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
–Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
–Makesurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
–AccessThinkPadSetupandloadthedefaultsettings.
–Restartthecomputerandstarttherecoveryoperation.
–Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
•Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage77andrunadiagnostic
testforthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,
downloadthefilestocreateabootableself-testmediumfromhttp://www.lenovo.com/hddtest.Runthe
testandrecordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,
©CopyrightLenovo201671
calltheCustomerSupportCenterwiththecodesormessagesandthecomputerinfrontofyou.A
technicianwillassistyoufurther.
•Ifrequired,youcanfindthecontactinformationabouttheCustomerSupportCenterforyourcountry
orregionathttp://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,make
surethatyouhaveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthe
computerisproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessageswrittendown.
Makingsuredevicedriversareup-to-date
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecificdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,UEFIBIOSflashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefine
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtousetheSystemUpdateprogram,refertothehelpinformationsystem
oftheprogram.
72ThinkPadE560pandS5UserGuide
Takingcareofyourcomputer
Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse
commonsenseinhandlingit.Byfollowingtheimportanttipsinthistopic,youwillgetthemostuseand
enjoymentoutofyourcomputer.
Becarefulaboutwhereandhowyouwork
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Someappliances,suchascertainportabledesktopfansorairpurifiers,canproducenegativeions.Ifa
computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative
ions,itmightbecomeelectrostaticallycharged.Suchachargemightbedischargedthroughyourhands
whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices
connectedtoit.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofadischargefrom
yourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.
Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic
chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer
closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:
•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.
•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.
•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Note:Notallsuchappliancescauseasignificantelectrostaticcharge.
Begentlewithyourcomputer
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond135degrees,asthismightdamagethecomputerhinge.
•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter
plug.
Carryyourcomputerproperly
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
Handlestoragemediaanddrivesproperly
•Wheninstallingthestoragedrive,followtheinstructionsshippedwithyourhardware,andapplypressure
onlywhereneededonthedevice.
•Afteryoureplacetheprimarystoragedrive,reattachthecoverofthedriveslot.
•Whenreplacingthestoragedrive,reattachthecoverofthedriveslot.
•Storeyourexternalandremovablestoragedriveintheappropriatecontainersorpackagingwhentheyare
notbeingused.
Chapter7.Preventingproblems73
•Beforeyouinstallanyofthefollowingdevices,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.
•Whiletransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyourcomputerin
sleeporhibernationmodebeforethedatatransferiscomplete.Todosomightcausedamagetoyour
data.
Takingcarewhensettingpasswords
•Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,
andyoumighthavetoreplaceyoursystemboardorstoragedrive.
Registeringyourcomputer
•RegisteryourThinkPadcomputerwithLenovoathttp://www.lenovo.com/register.Formoreinformation,
see“Registeringyourcomputer”onpage17.
Besurenottomodifyyourcomputer
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
Cleaningthecoverofyourcomputer
Occasionallycleanyourcomputerbydoingthefollowing:
1.Prepareamixtureofagentlekitchen-usedetergent.Thedetergentmustnotcontainabrasivepowderor
strongchemicalssuchasacidoralkaline.Usefivepartswatertoonepartdetergent.
2.Absorbthediluteddetergentintoasponge.
3.Squeezeexcessliquidfromthesponge.
4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.
5.Wipethesurfacetoremovethedetergent.
6.Rinsethespongewithcleanrunningwater.
7.Wipethecoverwiththecleansponge.
8.Wipethesurfaceagainwithadry,soft,lint-freecloth.
9.Waitforthesurfacetodrycompletelyandremoveanyfibersfromthecloth.
Cleaningyourcomputerkeyboard
Tocleanthecomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmighthookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.
3.Allowtodry.
4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Cleaningyourcomputerdisplay
Tocleanthecomputerdisplay,dothefollowing:
74ThinkPadE560pandS5UserGuide
1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,it
mightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas
pressedfromtheoutside.
2.Wipeordustthestaingentlywithasoft,drycloth.
3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand
waterthatdoesnotcontainimpurities.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
4.Wringoutasmuchoftheliquidasyoucan.
5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.
6.Besuretodrythedisplaybeforeclosingit.
Chapter7.Preventingproblems75
76ThinkPadE560pandS5UserGuide
Chapter8.Troubleshootingcomputerproblems
Thischaptercontainsthefollowingtopics:
•“Diagnosingproblems”onpage77
•“Troubleshooting”onpage77
Diagnosingproblems
Ifyouexperienceproblemswithyourcomputer,usetheLenovoSolutionCenterprogramasastarting
pointforsolvingthem.
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsforoptimalsystemperformance.
Notes:
•TheLenovoSolutionCenterprogramalsoisavailablefordownloadedat:
http://www.lenovo.com/diags
•IfyouareusingotherWindowsoperatingsystemratherthanWindows7orWindows10,youcanfindthe
latestinformationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Formore
information,see“Creatingandusingarecoverymedia”onpage95.
ToruntheLenovoSolutionCenterprogram,see“AccessingLenovoprograms”onpage13.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter
program,saveandprintthelogfilescreatedbytheprogram.Youwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhen
youturniton.Whenyouexperienceaproblem,refertothecorrespondingsectionsinthistopictotryto
solvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputeriscompletelyunresponsive(youcannotusetheThinkPadpointingdeviceorthekeyboard),
dothefollowing:
1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Afterthecomputeristurnedoff,restartby
pressingthepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.
Note:Donotremovethebatteryandtheacpoweradaptertoresetthecomputer.
©CopyrightLenovo201677
2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(batteryandtheacpower
adapter).Holddownthepowerbuttonfor10seconds.Plugintheacpoweradapterwhilekeepingthe
batteryoutofthecomputer.Ifthecomputerdoesnotturnbackon,continuewithstep3.
Note:OncethecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnthecomputeroff.Oncethecomputerisoff,reattachthebatteryandrestartthe
computer.Ifthecomputerdoesnotstartwiththebatteryreattached,removethebatteryandagain
startwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstartwhenthebatteryisattached,
calltheCustomerSupportCenterforsupport.
3.Whilethecomputerisoff,removeallsourcesofpower(batteryandtheacpoweradapterorbattery).
Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and
soon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.
Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure
thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare
uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.
4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original
memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreinstallingthe
originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual
forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removethebattery.Themore
quicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreducedamage
fromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
78ThinkPadE560pandS5UserGuide
•Message:0187:EAIAdataaccesserror.
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheUUIDneedstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery,orreplacethebatterywithafullychargedone.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,entertheThinkPadSetupprogram.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.
•Message:0251:SystemCMOSchecksumbad.
Solution:ThesystemCMOSmighthavebeencorruptedbyaprogram.Thecomputerusesthedefault
settings.RunThinkPadSetuptoreconfigurethesettings.Ifyoustillseethesameerrorcode,have
thecomputerserviced.
•Message:0253:EFIVariableBlockDatawasdestroyed.
Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.Thecomputerusesthe
defaultsettings.RunThinkPadSetuptoreconfigurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.
•Message:0271:Realtimeclockerror.
Solution:Havethecomputerserviced.
•Message:1802:Unauthorizednetworkcardispluggedin.
Solution:Thenetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:2100:DetectionerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2101:DetectionerroronHDD1(UltrabayHDD)).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2102:DetectionerroronHDD2(MiniSATA).
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
Chapter8.Troubleshootingcomputerproblems79
•Message:2111:ReaderroronHDD1(UltrabayHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2112:ReaderroronHDD2(MiniSATA)
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorisnotfunctioningcorrectly.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The
systemwillcontinuetoboot,butmaynotchargeunauthorizedbatteries.PresstheESCkeytocontinue.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoServicetohavethecomputerserviced.
•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe
batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoServicetohavethecomputerserviced.
Errorswithoutmessages
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableany
systemtimers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpowerplans.
IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions➙Highperformance.
3.Showtheadditionalplans,andthenchooseHighperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Ensurethat:
80ThinkPadE560pandS5UserGuide
–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.
Iftheproblempersists,havethecomputerserviced.
•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
Beeperrors
Table5.Beeperrors
ProblemSolution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Makesurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,andthreeshortbeeps
PCIresourceallocationfailure.Poweroffthecomputer
andremovethedevicefromtheExpressCardSlot.Ifthe
beepspersist,havethecomputerserviced.
OnelongandtwoshortbeepsThevideofunctionhasaproblem.Havethecomputer
serviced.
FiveshortbeepsThesystemboardhasaproblem.Havethecomputer
serviced.
Memorymoduleproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Chapter8.Troubleshootingcomputerproblems81
Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensure
aproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage77.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems:
Ethernetproblems
•Problem:Yourcomputercannotconnecttothenetwork.
Solution:Makesurethat:
–Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis
100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouarepromptedfor
anadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
2.Iftheexclamationmark!isdisplayednexttotheadapternameunderNetworkadapters,you
mightnotbeusingthecorrectdriverorthedrivermighthavebeendisabled.Toupdatethedriver,
right-clickthehighlightedadapter.
3.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,makesurethattheswitchportalsoisconfiguredforfull
duplex.Settingwrongduplexmodecandegradeperformance,causedataloss,orresultinlost
connections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtotheabove
solutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.
•Problem:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the
connectionfailsorerrorsoccur.
Solution:
–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeOnLANfeatureisnotworking.
82ThinkPadE560pandS5UserGuide
Solution:EnsurethatWakeOnLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–Tryanothercable.
–Makesurethatthelinkpartnerissettoauto-negotiate.
–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Makesurethat:
•TheAirplanemodeisoff.
•YourwirelessLANdriveristhelatestversion.
•Yourcomputeriswithinrangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsontheWindows
notificationarea.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,referto
theAccessConnectionshelpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Bluetoothproblems
Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetprofileorAVprofile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanelandclickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafilethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasafilewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
Chapter8.Troubleshootingcomputerproblems83
ThinkPadpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheThinkPadpointing
devicesettingwindow.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Anumberisdisplayedwhenyoutypealetter.
Solution:Thenumericlockfunctionison.Todisableit,pressFn+NumLock.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,andaudiodevices.
Computerscreenproblems
•Problem:Thescreenisblank.
Solution:Dothefollowing:
–PressF7tobringuptheimage.
–Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthebattery
isnotdepleted,pressF6tomakethescreenbrighter.
–Ifyourcomputerisinsleepmode,pressFntoresumefromthesleepmode.
84ThinkPadE560pandS5UserGuide
–Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Connecttheexternalmonitortoyourcomputer,andthenconnectthemonitortoanelectricaloutlet.
2.Turnontheexternalmonitor.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.SelecttheexternalmonitorandsetResolution.
5.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.
Ifthemonitortypeiscorrect,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
1.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
2.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
3.ClicktheDrivertab.
4.ClickUpdateDriver.
5.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
6.CleartheShowcompatiblehardwarecheckbox.
7.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
8.Afterupdatingthedriver,clickClose.
9.FortheWindows7operatingsystem,tochangethecolorsettings,right-clickonthedesktop,and
clickScreenresolution.ClickAdvancedsettings,selecttheMonitortab,andthensetColors.
10.ClickOK.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Didyouinstalltheoperatingsystemorprogramcorrectly?Iftheyareinstalledandconfigured
correctly,havethecomputerserviced.
•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffyourcomputer;then
turnitonagain.
Chapter8.Troubleshootingcomputerproblems85
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressF7andselectthedesiredmonitor.Iftheproblempersists,do
thefollowing:
1.Connecttheexternalmonitortoanothercomputertomakesurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:Makesurethatthemonitorinformationiscorrect.Dothefollowing:
1.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
2.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
3.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
4.ClicktheAdaptertab.
5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickOK.
Iftheinformationisincorrect,reinstallthedevicedriver.
–Checkthemonitortypeand,ifnecessary,updatethedriverbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
86ThinkPadE560pandS5UserGuide
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortype
iscorrect.Ifitis,clickOKtoclosethewindow;otherwisedothefollowing.
7.Ifmorethanonemonitortypeisdisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
8.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
9.ClicktheDrivertab.
10.ClickUpdateDriver.
11.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistof
devicedriversonmycomputer.
12.CleartheShowcompatiblehardwarecheckbox.
13.Selectyourmonitormanufacturerandmodel.
14.Afterupdatingthedriver,clickClose.
15.SetResolution.
Note:Tochangethecolorsettings,selecttheMonitortab,andthensetColors.
16.ClickOK.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Refertothesolution
totheaboveproblem.
–Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
Chapter8.Troubleshootingcomputerproblems87
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorprogram?Ifyou
did,havetheexternalmonitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings,showthedisplayedwindowinfullscreen,andthen
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.ClicktheMonitor-2icon.
5.SelectExtendthesedisplaysformultipledisplays.
6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).
7.Settheresolutionfortheprimarydisplay.
8.ClicktheMonitor-2icon(fortheexternalmonitor).
9.Setthescreenresolutionforthesecondarydisplay.
10.Settherelativepositionofeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelative
position,buttheiconsmusttoucheachother.
11.ClickOKtoapplythechanges.
Note:FortheWindows7operatingsystem,tochangethecolorsettings,right-clickonthedesktop,
andclickScreenresolution.ClickAdvancedsettings,selecttheMonitortab,andthensetColors.
•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.Refer
tothesolutiontotheaboveproblem.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftor
rightonthescreen.Tocorrectthis,firstmakesurethatyourexternalmonitorsupportsthedisplaymode
(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitor
supports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritself
andadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.For
details,seethedocumentationthatcomeswiththemonitor.
88ThinkPadE560pandS5UserGuide
Audioproblems
•Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Makesurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.Makesurethatthefollowingdeviceisenabledandconfiguredcorrectly:
–ConexantCX20672SmartAudioHD
•Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
•Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.The
applicationsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheprogramhasslidersavailableto
controlthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifyousettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:Whenyouconnectheadphonestoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Chapter8.Troubleshootingcomputerproblems89
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.OpenControlPanel.
2.ClickAllControlPanelItems.
3.ClicktheSmartAudioicon.TheSmartAudiowindowopens.
4.Lookattheplaybackdevices.Ifyouhaveattachedheadphones,theheadphoneswillbe
automaticallysetasthedefaultdevice,andtheiconforthatheadphoneswillbechecked.
5.Tosetadifferentdeviceasthedefault,double-clicktheiconforthosespeakers.Thaticonwill
nowhaveacheckmark.
6.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Makesurethatsound
comesfromthespeakers.
Fordetails,refertothehelpinformationsystemforSmartAudio.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.
Solution:Thebatterymightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbattery.
Ifthebatterycannotbefullychargedin24hours,useanewbattery.
•Problem:Yourcomputershutsdownbeforethebattery-statusiconintheWindowsnotificationarea
showsempty,oryourcomputeroperatesafterthebattery-statusiconintheWindowsnotificationarea
showsempty.
Solution:Dischargeandrechargethebattery.
•Problem:Theoperatingtimeforafullychargedbatteryisshort.
Solution:Dischargeandrechargethebattery.Ifyourbatteryoperatingtimeisstillshort,useanewbattery.
•Problem:Thecomputerdoesnotoperatewithafullychargedbattery.
Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset
theprotector;thenturnonthecomputeragain.
•Problem:Thebatterycannotbecharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe
computerandallowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifit
stillcannotbecharged,haveitserviced.
Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.
Solution:Dothefollowing:
90ThinkPadE560pandS5UserGuide
1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer.Thendisconnecttheac
poweradapterandremovethemainbattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter.Thenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationareaandthesystem-status
indicatordoesnotblinkthreetimeswhenanacpowersourceisconnected,havetheacpoweradapter
andyourcomputerserviced.
Note:IfyouareusingtheWindows7operatingsystem,todisplaythepoweradapter(powerplug)icon,click
ShowhiddeniconsintheWindowsnotificationarea.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Referto“Statusindicators”onpage7.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andmakesurethatthepowercableis
firmlyattachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
5.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.
a.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage103.
b.Turnoffthecomputer.
c.Disconnecttheacpoweradapterandallcablesfromthecomputer.
d.Closethecomputerdisplay,andturnthecomputerover.
e.Removethememorymodule.Referto“Replacingamemorymodule”onpage111.
f.Removetheharddiskdrive.Referto“Replacingtheinternalstoragedrive”onpage109.
g.Waitfor30seconds,andthenreinstallthememorymoduleandtheknowngoodbatteryortheac
poweradaptertotestthecomputerwithminimaldevicesattachedfirst.
h.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Disablethebuilt-inbatter.See“Disablingthebuilt-inbattery”onpage103.Thenrestartthecomputer.
2.Swapbatterieswithanothersimilarmodel,ifavailable.
IfanothersimilarThinkPadmodelisavailable,thenverifythatthebatteryworksintheothercomputer
andthatthebatteryfortheothermodelworksinthiscomputer.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandthebattery.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Chapter8.Troubleshootingcomputerproblems91
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forPOSTerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfigurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmode(thesystem-statusindicatorblinksslowlyimmediatelyafter
thepower-onself-test.
Solution:Makesurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
12.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet,orreplacethebatterywithachargedone.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwas
insleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbefore
resumingthecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmode
withoutattachingtheexternalmonitororturningiton,andthecomputerdisplayremainsblank,press
F7tobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotreturnfromsleepmode,orthesystem-statusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleeporhibernationmode
automaticallybecausethebatteryisdepleted.Checkthesystem-statusindicator.
–Ifthesystem-statusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower
adaptertothecomputer;thenpressFn.
–Ifthesystem-statusindicatorisoff,yourcomputerisinpower-offstateorhibernationmode.Connect
theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.
Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumightnot
beabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsavedyour
data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonfor4secondsormore.If
thesystemisstillnotreset,removetheacpoweradapterandthebattery.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
92ThinkPadE560pandS5UserGuide
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage27.
Problemswithdrivesandotherstoragedevices
Thissectionincludesstoragedriveproblems.
Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsorfinishesgettingaccesstodata
–Whenyoucarrytheharddiskdrive
–Whenyoucarryyourcomputer
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,makesurethattheharddiskdriveisontheBoot
priorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthe
listandpresstheShift+1key.ThismovestheentrytotheBootpriorityorderlist.
•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive
toanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Asolid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
•Theapplicationisdesignedtooperatewithyouroperatingsystem.
•Otherapplicationsruncorrectlyonyourcomputer.
Chapter8.Troubleshootingcomputerproblems93
•Thenecessarydevicedriversareinstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplication,refertothemanualssuppliedwiththe
application.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare
promptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
94ThinkPadE560pandS5UserGuide
Chapter9.Recoveryoverview
Thischaptercontainsthefollowingtopics:
•“RecoveryoverviewfortheWindows7operatingsystem”onpage95
•“RecoveryoverviewfortheWindows10operatingsystem”onpage100
RecoveryoverviewfortheWindows7operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsprovidedbyLenovoontheWindows7
operatingsystem.
Notes:
•Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofasoftware-
orhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperatingsystem.
•Theproductontherecoverymediamightbeusedonlyforthefollowingpurposes:
–Restoretheproductpreinstalledonyourcomputer
–Reinstalltheproduct
–ModifytheproductusingtheAdditionalFiles
Topreventpotentialperformancerisksorunexpectedbehaviorthatmightbecausedbythenewharddisk
drivetechnology,itisrecommendedthatyouuseoneofthefollowingsoftwareprogramsforbackup:
•RescueandRecoveryversion4.52orlater
•SymantecNortonGhostversion15orlater
TostarttheSymantecNortonGhostprogram,dothefollowing:
1.ClickStart➙Run.TheRunwindowopens.
2.Typecmdinthefield.ThenclickOK.
3.Typeghost-align=1mbandpressEnter.
•AcronisTrueImage2010orlater
•ParagonBackup&Recovery10Suitorlater,ParagonBackup&Recovery10Homeorlater
Creatingandusingarecoverymedia
Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia
areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
Creatingrecoverymedia
Thissectionprovidesinstructionsonhowtocreaterecoverymedia.
Note:YoucancreaterecoverymediausingdiscsorexternalUSBstoragedevices.
©CopyrightLenovo201695
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.
•Youcanuserecoverymediatorestorethecomputertothefactorydefaultsettingsonly.Youcanuse
recoverymediatoputthecomputerinanoperationalstateafterallothermethodsofrecoveryhavefailed.
Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,allthe
filescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultsettings.
Touserecoverymedia,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
4.Followtheinstructionsonthescreentocompletetheoperation.
Notes:
1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedrivers
forsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage99.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksprograms,youmustusetheMicrosoftOfficeCD
orMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe
operatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcandesignatewherethe
RescueandRecoveryprogramstoresthebackup:
•Inaprotectedareaofyourharddiskdrive
•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•OnanattachedexternalUSBharddiskdrive
•Onanetworkdrive
•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavebackedupthecontentsontheharddiskdrive,youcanrestorethecompletecontentsof
theharddiskdrive,restoreonlytheselectedfiles,orrestoreonlytheWindowsoperatingsystemand
applications.
Performingabackupoperation
ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
program.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoT ools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
96ThinkPadE560pandS5UserGuide
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
Performingarecoveryoperation
ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
program.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoT ools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoveryprogrammainwindow,clicktheLaunchadvancedRescueandRecovery
arrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage97.
UsingtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery
operationsfromtheRescueandRecoveryworkspace:
•Rescuefilesfromyourharddiskdriveorfromabackup
TheRescueandRecoveryworkspaceenablesyoutolocatefilesonyourharddiskdriveandtransfer
themtoanetworkdriveorotherrecordablemedia,suchasaUSBdeviceoradisc.Thissolutionis
availableevenifyoudidnotbackupyourfilesorifchangesweremadetothefilessinceyourlastbackup
operation.YoualsocanrescueindividualfilesfromaRescueandRecoverybackuplocatedonyourlocal
harddiskdrive,aUSBdevice,oranetworkdrive.
•RestoreyourharddiskdrivefromaRescueandRecoverybackup
IfyouhavebackedupyourharddiskdriveusingtheRescueandRecoveryprogram,youcanrestorethe
harddiskdrivefromaRescueandRecoverybackup,evenifyoucannotstarttheWindowsoperating
system.
•Restoreyourharddiskdrivetothefactorydefaultsettings
TheRescueandRecoveryworkspaceenablesyoutorestorethecompletecontentsofyourharddiskdrive
tothefactorydefaultsettings.Ifyouhavemultiplepartitionsonyourharddiskdrive,youhavetheoption
torestorethefactorydefaultsettingstotheC:partitionandleavetheotherpartitionsintact.Becausethe
RescueandRecoveryworkspaceoperatesindependentlyfromtheWindowsoperatingsystem,youcan
restorethefactorydefaultsettingsevenifyoucannotstarttheWindowsoperatingsystem.
Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactorydefaultsettings,allfilesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe
deletedintherecoveryprocess.Ifpossible,makecopiesofimportantfiles.Ifyouareunabletostartthe
Windowsoperatingsystem,youcanusetherescuefilesfeatureoftheRescueandRecoveryworkspaceto
copyfilesfromyourharddiskdrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Makesurethatthecomputeristurnedoff.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor
seealogoscreen,releasetheF11key.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Chapter9.Recoveryoverview97
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”on
page100.
4.Dooneofthefollowing:
•Torescuefilesfromyourharddiskdrivefromabackup,clickRescuefilesandfollowtheinstructions
onthescreen.
•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Notes:
1.Afterrestoringyourharddiskdrivetothefactorydefaultsettings,youmighthavetoreinstalldevice
driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage99.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksprograms,youmustusetheMicrosoftOfficeCD
orMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
Thissectionprovidesinstructionsonhowtocreatearescuemedium.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoT ools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea
rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.
•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.IntheBootMenuwindow,selectthedesiredopticaldriveasthefirstbootdevice.Then,insertthe
rescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:
1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
98ThinkPadE560pandS5UserGuide
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.IntheBootMenuwindow,selecttheUSBharddiskdriveasthefirstbootdeviceandpressEnter.
Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedprogramsanddevice
drivers.
Reinstallingpreinstalledprograms
Toreinstallsomepreinstalledapplicationprograms,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheAPPSfolder.Thefoldercontainsseveralsubfoldersnamedforthevariouspreinstalled
applications.
4.Openthesubfolderfortheapplicationyouwanttoreinstall.
5.Double-clickSetup,andthenfollowtheon-screenstepstoreinstalltheapplication.
Reinstallingpreinstalleddevicedrivers
Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentconfigurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheDRIVERSfolder.Thefoldercontainsseveralsubfoldersnamedforthevariousdevices
installedinyourcomputer(forexample,AUDIOandVIDEO).
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•Inthesubfolderforthedevice,lookforatextfile(afilewiththeextension.txt).Thetextfilecontains
informationonhowtoreinstallthatdevicedriver.
•Ifthesubfolderforthedevicecontainsafileofsetupinformation(afilewiththeextension.inf),you
canusetheAddNewHardwareprogram(intheWindowsControlPanel)toreinstallthedevicedriver.
Notalldevicedriverscanbereinstalledbyuseofthisprogram.IntheAddNewHardwareprogram,
whenpromptedforthedevicedriveryouwanttoinstall,clickHaveDiskandBrowse.Thenselect
thedevicedriverfilefromthedevicesubfolder.
•Inthesubfolderforthedevice,lookfortheexecutablefile(afilewiththeextension.exe).Double-click
thefile,andfollowtheinstructionsonthescreen.
Attention:Ifyouneedupdateddevicedriversforyourcomputer,donotdownloadthemfromtheWindows
UpdateWebsite.ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversare
up-to-date”onpage72.
Chapter9.Recoveryoverview99
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage98.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingarecoverymedia”onpage95.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment
fromarescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddisk
drive,adisc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthestartup
devicesequence.Youmustfirstmakesurethatyourrescuedeviceissetasthefirstbootdeviceinthe
startupdevicesequenceintheThinkPadSetupprogram.Fordetailedinformationonhowtotemporarilyor
permanentlychangethestartupdevicesequence,see“Startupmenu”onpage66.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows10operatingsystem
TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.
Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage101.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Thegraphicaluserinterface(GUI)itemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Update&security➙Recovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Withadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethestartup
settingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Touseadvancedstartupoptions,dothefollowing:
Note:TheGUIitemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
100ThinkPadE560pandS5UserGuide
3.Selectadesiredstartupoption,andthenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows10operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows10operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
CreatingarecoveryUSBdrive
TheUSBdrivethatyouusetocreatetherecoveryUSBdrivemustbeatleast16GBofstorage.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage).
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheon-screeninstructionstocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopicChapter8
“Troubleshootingcomputerproblems”onpage77totrytosolvetheproblembyyourself.Ifyoustillcannot
startyourcomputer,usetherecoveryUSBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
Chapter9.Recoveryoverview101
102ThinkPadE560pandS5UserGuide
Chapter10.Replacingdevices
Thischaptercontainsthefollowingtopics:
•“Staticelectricityprevention”onpage103
•“Replacingthekeyboard”onpage104
•“Replacingtheinternalstoragedrive”onpage109
•“Replacingamemorymodule”onpage111
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionor
aCRU,donotopenthestatic-protectivepackagethatcontainsthepartuntiltheinstructionsdirectyou
toinstallthepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagethatcontainsthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Disablingthebuilt-inbattery
Beforereplacinganyhardwarecomponentexcepttheremovablebattery,ensurethatyouhavedisabledthe
built-inbatterybydoingthefollowing:
ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.
TodisableFastStartupforWindows10,dothefollowing:
1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.
2.ClickChangewhatthepowerbuttonsdoontheleftpane.
3.ClickChangesettingsthatarecurrentlyunavailableatthetop.
4.IfpromptedbyUserAccountControl(UAC),clickYes.
5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.
Todisablethebuild-inbattery,dothefollowing:
1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.
©CopyrightLenovo2016103
2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad
Setup.
3.SelectConfig➙Power.ThePowersubmenuisdisplayed.
4.SelectDisablebuilt-inbatteryandpressEnter.
5.SelectYesintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff
automatically.Waitthreetofiveminutestoletthecomputercool.
Replacingthekeyboard
Beforeyoustart,printtheseinstructionsandread“Importantsafetyinformation”onpagevi.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.
Removingthekeyboard
Toremovethekeyboard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage103.
2.Turnoffthecomputerandthendisconnecttheacpoweradapterandallcablesfromthecomputer.
Waitseveralminutestoletthecomputercool.
3.Closethecomputerdisplayandturnthecomputerover.
4.Loosenthescrews1andthenremovethecover2.
104ThinkPadE560pandS5UserGuide
8.Detachthekeyboardfromthekeyboardframe.
9.Detachtheconnectorstoremovethekeyboard.
Installingthekeyboard
Toinstallthekeyboard,dothefollowing:
106ThinkPadE560pandS5UserGuide
3.Slidethekeyboardintoplaceinthedirectionshownbythearrows.
4.Reinstallthescrews.
108ThinkPadE560pandS5UserGuide
5.Reinstallthecomputercover1.Thentightenthescrews2.
6.Turnthecomputeroveragain.Connecttheacpoweradapterandallcables.
Replacingtheinternalstoragedrive
Beforeyoustart,printtheseinstructionsandread“Importantsafetyinformation”onpagevi.
Attention:Theinternalstoragedrive(suchasharddiskdrive,hybriddrive,orsolid-statedrive)issensitive.
Incorrecthandlingcancausedamageandpermanentlossofdata.Observethefollowingguidelines:
•Replacethestoragedriveonlyifyouupgradeitorhaveitrepaired.Theconnectorsandslotofthestorage
drivearenotdesignedforfrequentchangesordriveswapping.
•Donotdropthestoragedriveorsubjectittophysicalshocks.Putthestoragedriveonamaterial,such
assoftcloth,thatabsorbsanyphysicalshocks.
•Donotapplypressuretothecoverofthestoragedrive.
•Donottouchtheconnector.
•Beforeremovingthestoragedrive,makeabackupcopyofalltheinformationonitandthenturnoffthe
computer.
•Neverremovethestoragedrivewhilethecomputerisoperating,insleepmode,orinhibernationmode.
Toreplacetheinternalstoragedrive,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage103.
2.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Wait
severalminutestoletthecomputercool.
3.Closethecomputerdisplayandturnthecomputerover.
Chapter10.Replacingdevices109
4.Loosenthescrews1andthenremovethecover2.
5.Liftthetabtoremovethestoragedriveoutofthecomputer.
110ThinkPadE560pandS5UserGuide
6.Installthenewdriveintothedrivebay.
7.Reinstallthecomputercover1.Thentightenthescrews2.
8.Turnthecomputeroveragain.Connecttheacpoweradapterandallcables.
Replacingamemorymodule
Beforeyoustart,printtheseinstructionsandread“Importantsafetyinformation”onpagevi.
Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Toreplaceoraddamemory
module,ensureyoufollowthenoticesandinstructionsinthistopic.
Note:Theoperatingspeedofamemorymodulehasdependencyonthesystemconfiguration.Insome
conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.
Attention:Beforeyoustartinstallingamemorymodule,touchametaltableoragroundedmetalobject.This
actionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethememorymodule.
Toreplaceamemorymodule,dothefollowing:
Chapter10.Replacingdevices111
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage103.
2.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Wait
severalminutestoletthecomputercool.
3.Closethecomputerdisplayandturnitover.
4.Loosenthescrews1andthenremovethecover2.
5.Openthelatchesonbothsidesofthememoryslotatthesametime1andthenremovethememory
module2.
6.Placethecontactedgeofthenewmemorymoduletowardthecontactedgesideofthememoryslot.
Insertthememorymodule1intotheslotatanangleofabout20degrees.Pivotthememorymodule
112ThinkPadE560pandS5UserGuide
downwarduntilitsnapsintoplace2.Ensurethatthememorymoduleisfirmlyinstalledintheslot
andcannotbemovedeasily.
Attention:Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodule
mightgetdamaged.
7.Reinstallthecomputercover1.Thentightenthescrews2.
8.Turnthecomputeroveragain.Connecttheacpoweradapterandallcables.
Chapter10.Replacingdevices113
114ThinkPadE560pandS5UserGuide
Chapter11.Gettingsupport
Thischaptercontainsthefollowingtopics:
•“BeforeyoucontactLenovo”onpage115
•“Gettinghelpandservice”onpage115
•“Purchasingadditionalservices”onpage117
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage17.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothequestionsbelowbeforeyoucallforhelp.Then,youwillbeabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareprogramswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,you
willfindawidevarietyofsourcesavailablefromLenovotoassistyou.Thissectioncontainsinformation
aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea
problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.
©CopyrightLenovo2016115
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputer.Thedocumentationincludesprintedbooks,onlinebooks,readmefiles,andhelp
files.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdisc.Formorespecificinformationand
links,gotohttp://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,orquestions
relatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Forinformation,contact
theCustomerSupportCenter.
Usingdiagnosticprograms
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.Ifyou
suspectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformationsystems,
thatcomeswiththeoperatingsystemorapplicationprogram.
ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify
hardwareproblems.See“Diagnosingproblems”onpage77forinstructionsonhowtousethediagnostic
programs.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoWebsiteathttp://www.lenovo.com/support.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
116ThinkPadE560pandS5UserGuide
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconfiguration
services;upgradedorextendedhardwarerepairservices;andcustominstallationsservices.Service
availabilityandservicenamemightvarybycountry.
Formoreinformationabouttheseservices,goto:
http://www.lenovo.com/accessories/services/index.html
Chapter11.Gettingsupport117
118ThinkPadE560pandS5UserGuide
AppendixA.Regulatoryinformation
Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
LocationoftheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe
displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.
Antennalocation
1WirelessLANantenna(auxiliary)
2WirelessLANantenna(main)
Wirelessrelatedinformation
Wirelessinteroperability
WirelessLANCardisdesignedtobeinteroperablewithanywirelessLANproductthatisbasedonDirect
SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency
DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/g,802.11nor802.11aconWirelessLANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(WiFi)certificationasdefinedbytheWi-FiAlliance.
ABluetoothdeviceisdesignedtobeinteroperablewithanyBluetoothproductsthatarecompliantto
BluetoothSpecification4.0asdefinedbytheBluetoothSIG.Thefollowingprofilesaresupportedbythe
Bluetoothdevices:
Note:DependingontheBluetoothcardandtheoperatingsystemyouuse,someprofilesmightnot
beavailable.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
©CopyrightLenovo2016119
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
•Hands-FreeProfile(HFP)
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Integratedwirelesscardsemitradiofrequencyelectromagneticenergylikeotherradiodevices.However,the
levelofenergyemittedisfarmuchlessthantheelectromagneticenergyemittedbywirelessdeviceslike
forexamplemobilephones.
Duetothefactthatintegratedwirelesscardsoperatewithintheguidelinesfoundinradiofrequencysafety
standardsandrecommendations,Lenovobelievestheyaresafeforusebyconsumers.Thesestandardsand
recommendationsreflecttheconsensusofthescientificcommunityandresultfromdeliberationsofpanels
andcommitteesofscientistswhocontinuallyreviewandinterprettheextensiveresearchliterature.
Insomesituationorenvironment,theuseofintegratedwirelesscardsmightberestrictedbytheproprietor
ofthebuildingorresponsiblerepresentativesoftheorganization.Thesesituationsandareasmightfor
exampleinclude:
•Usingtheintegratedwirelesscardsonboardofairplanes,inhospitalsornearpetrolstations,blasting
areas(withelectro-explosivedevices),medicalimplantsorbody-wornelectronicmedicaldevices,such
aspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
120ThinkPadE560pandS5UserGuide
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificorganization(suchas
airportorhospital),youareencouragedtoaskforauthorizationtouseintegratedwirelesscardspriorto
turningonthecomputer.
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/UserManuals
Certificationrelatedinformation
Thefollowingtablecontainsinformationoftheproductname,complianceID,andmachinetypes.
ProductnameComplianceIDMachinetypes
ThinkPadE560pTP00080A20G5
ThinkPadS5TP00080A20G4
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstotheThinkPadE560pandThinkPadS5notebookcomputer,machine
types20G4and20G5.
AppendixA.Regulatoryinformation121
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibility
(EMC)DirectiveorRadioEquipmentDirective
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU
CouncilDirective2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)
ontheapproximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnorms
thatapplytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMember
Statesrelatingtoradioequipment.
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother
manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment
accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB
equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst
interferencewithlicensedcommunicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
122ThinkPadE560pandS5UserGuide
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EU(früher2004/108/EC)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EMVEU-Richtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
Class1laserproductcompliancestatement
ThisproductcomplieswithInternationalStandardEN/IEC60825-1:2007edition2foraClass1laserproduct.
ThisproductalsocomplieswithUSFDAperformancestandardsforlaserproductsexceptfordeviations
pursuanttoLasernoticeNo.50,datedJune24,2007.ManufacturedbyIntelCorporation,2200Mission
CollegeBlvd.,SantaClara,CA95054,ModelNumber:FrontF200
AppendixA.Regulatoryinformation123
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
124ThinkPadE560pandS5UserGuide
AppendixB.WEEEandrecyclingstatements
Lenovoencouragesownersofinformationtechnologyequipmenttoresponsiblyrecycletheir
equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist
equipmentownersinrecyclingtheirITproducts.Thelatestenvironmentalinformationisavailableat
http://www.lenovo.com/ecodeclaration.
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
RecyclinginformationforChina
©CopyrightLenovo2016125
RecyclinginformationforJapan
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisservice
isprovidedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto
http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatteryfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouarea
companyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contactthe
properpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalsocan
refertotheinstructionsathttp://www.lenovo.com/jp/ja/environment/recycle/battery/.
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,you
mustcomplywithlocalordinancesandregulations.Youalsocanrefertotheinstructionsat
http://www.lenovo.com/jp/ja/environment/recycle/battery/.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
126ThinkPadE560pandS5UserGuide
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
BatteryrecyclinginformationfortheUnitedStatesandCanada
AppendixB.WEEEandrecyclingstatements127
128ThinkPadE560pandS5UserGuide
AppendixC.RestrictionofHazardousSubstancesDirective
(RoHS)
Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules,2011.
©CopyrightLenovo2016129
ChinaRoHS
130ThinkPadE560pandS5UserGuide
AppendixD.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20G4and20G5
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputerintosleep:After20minutes
Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonthecomputer.
TheWakeOnLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2016131
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
132ThinkPadE560pandS5UserGuide
AppendixE.Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo
AccessConnections
ActiveProtectionSystem
SecureDataDisposal
ThinkPad
ThinkPadlogo
TrackPoint
UltraConnect
IntelandIntelSpeedSteparetrademarksofIntelCorporationintheU.S.and/orothercountries.
Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
©CopyrightLenovo2016133
134ThinkPadE560pandS5UserGuide
AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense
inquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2016135
136ThinkPadE560pandS5UserGuide
